2019 Public Service Employee Survey Results by Theme for Veterans Affairs Canada by Question 109. You indicated that you are a person with a disability. If you wish to provide further details, please select the box(es) that apply to you.

The results of the 2019 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) 29 30 18 17 5 0 0 60 23 15
2019 Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected 42 30 13 9 6 1 0 72 15 184
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 48 27 13 6 5 0 0 76 12 55
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 38 30 14 11 6 1 0 69 17 144
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) 41 33 12 2 8 3 0 76 11 34
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 41 29 14 11 5 1 0 70 16 165
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 44 27 12 11 5 1 0 71 17 125
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 36 34 16 6 6 1 0 71 13 74

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) 11 35 32 17 5 0 0 46 22 16
2019 Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected 32 25 12 15 15 0 0 57 31 185
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 22 32 19 17 9 0 0 55 26 55
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 33 24 12 15 17 0 0 57 31 146
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) 38 31 12 11 9 0 0 69 20 34
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 29 25 15 16 16 0 0 54 32 167
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 32 23 14 15 16 0 0 55 31 126
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 27 31 13 16 12 0 0 58 28 75

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) 46 27 27 0 0 0 0 73 0 16
2019 Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected 57 24 11 5 2 0 0 81 8 184
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 56 32 7 5 0 0 0 87 5 55
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 56 22 14 5 3 0 0 78 8 145
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) 51 32 9 3 6 0 0 83 8 34
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 57 23 13 5 2 0 0 80 7 166
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 59 22 12 6 2 0 0 80 8 125
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 50 30 13 4 3 0 0 81 6 75

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) 41 43 10 0 5 0 0 84 5 16
2019 Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected 45 29 11 10 5 0 0 74 16 185
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 47 32 10 5 5 0 0 79 10 55
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 43 30 11 11 5 0 0 73 16 146
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) 39 35 11 9 6 0 0 74 14 34
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 45 30 10 10 5 0 0 75 15 167
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 46 29 9 10 5 0 0 76 16 126
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 41 32 14 8 5 0 0 73 13 75

Question 51. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) 23 24 27 10 17 0 0 46 27 16
2019 Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected 29 29 13 12 17 0 0 59 28 184
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 25 35 12 12 16 0 0 60 28 55
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 30 27 15 12 17 0 0 57 28 145
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) 37 31 12 9 12 0 0 68 20 33
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 27 28 14 12 18 0 0 56 30 167
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 29 29 14 12 15 0 0 58 28 126
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 28 29 13 10 19 0 0 58 29 74

Question 52. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) 22 29 21 17 10 0 0 52 27 16
2019 Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected 26 34 16 11 13 0 0 60 24 185
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 22 37 15 16 9 0 0 60 25 55
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 27 32 16 10 14 1 0 60 24 146
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) 39 29 15 8 8 0 0 69 16 34
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 24 34 16 12 14 1 0 58 26 167
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 27 32 16 10 14 1 0 59 25 126
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 24 36 16 13 10 0 0 61 23 75

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) 30 0 38 22 10 0 0 30 32 16
2019 Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected 32 18 18 15 14 1 0 52 29 185
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 33 19 22 13 12 0 0 52 25 55
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 32 16 19 16 14 2 0 49 31 146
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) 29 19 26 14 8 3 0 50 23 34
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 33 16 19 16 15 1 0 50 31 167
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 36 15 18 14 15 1 1 52 29 126
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 25 20 24 19 12 1 0 46 31 75
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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) 29 38 11 5 0 0 16 81 6 16
2019 Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected 42 19 18 6 8 2 5 66 15 185
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 50 22 12 9 5 0 2 73 15 55
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 38 21 19 5 8 2 7 65 15 146
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) 50 11 25 6 6 3 0 63 12 34
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 39 23 16 6 8 1 7 68 15 167
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 36 20 19 7 8 1 7 62 17 126
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 50 22 14 4 6 2 3 75 11 75

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) 35 44 10 5 5 0 0 79 10 16
2019 Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected 48 19 13 9 10 1 0 68 19 184
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 42 27 11 9 7 4 0 72 16 55
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 49 20 13 8 10 0 0 68 19 145
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) 51 19 15 3 12 0 0 70 15 33
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 46 22 12 10 9 1 0 69 19 167
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 45 23 10 8 11 2 0 70 20 126
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 50 19 16 9 5 0 0 69 15 74

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) 29 50 16 5 0 0 0 79 5 16
2019 Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected 42 25 12 13 8 0 0 67 21 184
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 38 29 16 9 6 2 0 69 15 54
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 41 27 11 13 8 0 0 68 21 146
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) 44 33 14 6 3 0 0 77 9 34
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 40 26 11 13 8 1 0 67 22 166
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 39 27 9 17 8 1 0 66 25 126
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 44 29 17 4 5 0 0 73 9 74

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) 40 55 0 5 0 0 0 95 5 16
2019 Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected 46 24 9 9 12 1 1 70 21 184
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 46 26 10 7 9 2 0 73 16 55
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 45 27 7 9 11 0 1 72 20 145
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) 48 26 14 3 9 0 0 74 12 34
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 45 27 7 10 11 1 1 72 21 166
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 45 24 6 12 11 1 1 70 24 125
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 45 31 12 3 9 0 0 76 12 75

Senior management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) 24 27 23 10 0 16 0 60 12 16
2019 Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected 25 36 15 11 6 4 1 65 19 184
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 24 29 26 12 4 4 2 56 16 55
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 26 38 12 11 7 6 1 68 19 145
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) 24 39 15 11 6 3 3 67 17 34
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 25 35 16 11 6 6 1 64 18 166
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 24 38 11 12 7 7 1 68 20 125
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 27 31 24 10 4 3 1 60 15 75

Question 35. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) 40 5 10 28 0 16 0 54 34 16
2019 Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected 25 27 19 17 9 2 1 54 26 184
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 26 20 19 22 8 2 2 48 31 55
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 26 27 18 17 8 3 1 56 25 145
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) 31 29 9 15 11 3 3 64 27 34
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 25 25 21 19 7 3 1 52 27 166
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 25 27 19 17 8 4 1 54 26 125
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 29 22 18 20 7 1 1 53 28 75

Question 36. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) 18 22 5 23 10 22 0 51 43 16
2019 Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected 17 28 17 22 12 3 1 47 35 185
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 10 35 14 24 10 6 2 48 37 55
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 19 26 17 21 12 4 1 47 35 146
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) 19 39 8 15 11 6 3 63 28 34
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 17 26 17 23 12 4 1 45 37 167
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 18 23 18 22 12 6 1 44 37 126
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 16 36 13 21 10 3 1 54 33 75

Question 37. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) 11 28 0 17 28 16 0 47 53 16
2019 Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected 16 23 16 26 16 2 1 40 43 185
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 13 22 19 24 18 2 2 37 43 55
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 16 24 14 26 17 3 1 42 44 146
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) 15 40 6 20 14 3 3 58 36 34
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 16 20 17 26 17 3 1 37 45 167
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 16 19 17 26 17 4 1 36 46 126
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 15 32 11 24 16 1 1 48 40 75
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) 5 57 16 10 11 0 0 63 22 16
2019 Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected 22 31 13 17 17 1 0 53 34 185
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 17 37 14 16 16 0 0 53 33 55
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 22 32 13 16 16 1 0 54 32 146
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) 30 35 14 8 9 3 0 67 18 34
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 19 33 13 18 17 0 0 52 35 167
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 20 32 14 19 15 0 0 52 33 126
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 22 35 11 12 19 2 0 58 31 75

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) 17 56 6 16 5 0 0 73 21 16
2019 Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected 32 33 13 17 6 0 0 65 23 184
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 25 41 15 16 3 0 0 66 19 55
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 33 33 11 17 6 0 0 66 24 145
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) 25 42 16 12 5 0 0 68 17 33
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 32 34 11 18 6 0 0 65 24 167
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 30 36 10 19 5 0 0 66 24 125
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 31 33 16 13 6 0 0 64 19 75

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) 41 22 32 5 0 0 0 63 5 16
2019 Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected 37 23 13 12 15 0 0 60 27 185
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 37 25 13 13 11 2 0 63 23 55
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 37 23 15 11 14 0 0 60 25 146
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) 40 34 9 11 6 0 0 74 17 34
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 37 21 16 11 15 1 0 58 26 167
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 36 20 15 12 15 1 0 57 28 126
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 39 28 13 9 10 0 0 67 19 75

Job fit and development

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) 17 29 21 28 5 0 0 46 33 16
2019 Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected 21 27 13 23 16 0 0 48 39 185
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 21 32 13 27 7 0 0 53 34 55
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 21 26 13 22 18 0 0 47 40 146
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) 20 34 15 20 11 0 0 54 32 34
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 21 26 13 24 16 0 0 47 40 167
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 20 23 15 24 18 0 0 44 41 126
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 22 35 11 22 10 0 0 57 32 75

Question 44. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) 11 34 16 17 22 0 0 45 39 16
2019 Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected 17 24 14 20 20 5 0 43 42 185
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 15 21 24 15 21 4 0 37 37 55
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 18 26 10 22 19 5 0 46 43 146
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) 21 27 23 12 17 0 0 48 29 34
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 16 24 12 21 20 6 0 43 44 167
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 17 23 10 25 19 6 0 43 47 126
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 16 27 22 10 21 3 0 45 32 75

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) 18 17 5 6 32 0 22 44 49 16
2019 Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected 17 21 13 14 32 3 0 40 47 185
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 17 17 10 16 37 2 0 35 54 55
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 17 22 13 12 30 3 3 42 44 146
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) 18 18 15 11 32 0 6 38 46 34
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 17 22 12 13 32 3 2 41 47 167
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 17 21 11 14 31 4 3 41 48 126
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 18 21 15 12 34 0 1 39 46 75

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) 33 11 28 11 10 0 6 47 23 16
2019 Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected 37 27 15 7 6 1 7 70 14 184
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 38 23 21 9 7 0 2 62 16 54
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 37 26 14 7 6 1 9 70 14 146
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) 38 26 12 10 3 0 12 73 14 34
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 37 25 17 7 7 1 6 67 15 166
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 31 30 16 7 7 0 9 67 15 126
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 49 16 15 9 5 3 4 69 15 74

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) 51 0 16 10 5 0 17 61 19 16
2019 Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected 48 6 11 8 11 4 11 64 23 185
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 58 6 11 5 12 2 6 69 19 55
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 45 6 12 10 10 4 14 62 24 146
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) 43 7 18 6 6 3 18 63 14 34
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 49 6 10 9 11 4 11 64 24 167
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 46 4 12 10 11 4 14 61 24 126
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 52 8 11 6 10 4 8 69 19 75

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) 31 12 18 17 6 0 17 52 27 15
2019 Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected 26 21 15 15 15 3 6 52 32 184
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 36 19 18 11 12 2 2 57 24 54
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 23 21 14 16 15 3 8 50 35 145
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) 27 25 14 18 6 3 6 58 26 33
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 26 20 15 14 16 2 7 51 33 166
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 22 21 15 15 17 1 9 48 35 125
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 34 20 14 15 9 4 3 59 26 74

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) 29 6 28 16 16 5 0 37 34 16
2019 Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected 28 15 16 12 20 3 6 47 35 180
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 34 12 22 13 13 4 2 49 27 53
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 26 14 16 13 21 3 6 45 37 143
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) 30 15 17 9 17 6 6 51 30 34
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 28 14 18 13 20 3 5 45 36 162
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 23 16 18 13 22 1 7 42 39 122
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 37 11 17 12 13 7 3 53 28 74

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) 29 12 5 5 21 5 22 57 36 16
2019 Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected 29 17 13 10 23 4 5 50 36 185
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 29 17 13 5 28 6 2 50 36 55
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 29 16 12 11 21 3 8 51 36 146
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) 34 11 11 6 25 3 9 52 36 34
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 28 17 12 10 22 4 6 51 36 167
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 24 19 11 10 24 3 9 49 38 126
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 38 11 14 8 21 5 3 53 31 75

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) 39 28 16 10 0 0 6 72 11 16
2019 Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected 51 17 11 5 8 2 6 74 14 185
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 46 24 11 7 7 2 2 73 15 55
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 51 16 11 5 7 1 8 74 13 146
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) 56 11 7 11 0 3 12 79 13 34
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 49 20 12 4 9 1 5 73 14 167
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 47 18 12 5 10 1 7 70 17 126
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 56 20 10 5 3 3 4 81 8 75

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) 40 32 0 5 6 10 6 86 14 16
2019 Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected 54 15 4 5 11 5 6 78 18 184
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 45 25 5 7 8 8 2 78 16 55
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 56 14 3 4 12 5 7 79 18 145
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) 43 19 10 8 6 3 12 72 16 34
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 55 16 2 4 12 6 4 80 18 166
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 53 17 2 4 13 5 6 79 19 125
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 53 17 6 6 7 8 4 78 15 75

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) 28 38 12 5 11 5 0 70 18 16
2019 Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected 45 15 15 6 9 3 8 67 17 185
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 44 18 22 7 4 4 2 65 12 55
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 43 17 12 5 11 3 9 68 18 146
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) 49 15 16 6 6 0 9 70 12 34
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 42 17 14 6 10 3 7 67 18 167
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 39 20 16 4 12 1 8 65 17 126
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 51 11 12 10 4 5 7 70 16 75

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) 11 40 5 10 27 6 0 55 40 16
2019 Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected 24 34 10 17 15 0 0 58 32 184
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 13 42 9 22 14 0 0 55 36 55
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 27 31 10 14 17 1 0 59 31 145
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) 27 36 15 8 11 3 0 65 20 34
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 22 34 9 18 17 0 0 56 35 166
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 24 32 10 16 16 1 0 57 33 125
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 21 38 9 16 16 0 0 59 31 75

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) 11 45 10 5 28 0 0 57 33 16
2019 Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected 29 27 14 14 16 0 0 56 30 185
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 18 34 16 16 16 0 0 52 32 55
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 30 27 13 13 17 0 0 57 30 146
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) 35 25 11 9 21 0 0 59 30 34
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 26 30 14 14 16 0 0 55 30 167
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 28 30 13 14 17 0 0 57 30 126
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 26 28 15 13 17 0 0 54 31 75

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) 11 51 16 10 11 0 0 63 22 16
2019 Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected 29 33 10 16 11 1 0 63 27 182
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 20 45 9 16 9 0 0 65 26 53
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 30 31 11 15 12 1 0 62 27 145
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) 21 42 23 6 6 3 0 65 12 34
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 29 33 8 17 12 0 0 62 30 164
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 31 30 10 17 12 1 0 61 29 125
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 21 45 12 12 10 1 0 66 22 73

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) 11 28 17 38 6 0 0 39 44 16
2019 Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected 17 33 16 16 15 2 0 52 31 185
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 11 31 25 23 9 2 0 42 32 55
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 19 34 13 16 15 2 1 54 32 146
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) 26 31 11 17 8 3 3 61 27 34
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 15 33 17 18 15 2 0 49 33 167
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 15 35 13 18 17 2 0 52 35 126
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 20 28 23 18 8 2 1 49 27 75

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) 27 29 5 16 23 0 0 56 39 16
2019 Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected 41 30 9 12 7 0 0 71 20 184
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 41 36 4 11 9 0 0 76 20 54
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 39 28 11 13 9 0 0 67 22 146
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) 41 33 12 6 8 0 0 74 14 34
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 39 30 8 14 9 0 0 69 23 166
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 39 27 11 14 9 0 0 66 24 126
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 40 37 6 9 8 0 0 77 17 74

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) 17 47 5 19 11 0 0 65 30 15
2019 Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected 27 22 18 11 21 0 1 49 33 183
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 24 22 12 21 19 2 0 47 41 54
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 27 25 18 9 20 0 1 52 30 144
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) 20 27 20 13 20 0 0 48 33 33
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 27 23 16 12 20 1 1 51 32 165
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 26 24 15 11 22 1 1 52 33 124
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 25 23 21 14 17 0 0 49 31 74

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) 57 33 5 0 5 0 0 90 5 16
2019 Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected 59 18 5 6 9 1 3 79 15 185
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 58 24 5 5 5 2 0 84 10 55
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 59 18 5 6 9 0 3 79 16 146
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) 55 15 6 8 6 0 10 78 15 34
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 59 20 5 5 9 1 1 81 14 167
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 55 21 4 7 11 1 1 77 19 126
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 65 17 8 2 3 0 4 86 5 75

Mobility and retention

Question 54. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2019 Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) 32 29 39 16
2019 Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected 31 33 36 185
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 24 38 38 55
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 33 31 36 146
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) 33 32 35 34
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 30 33 36 167
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 30 32 38 126
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 33 34 33 75

Question 55. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 28 13 37 0 7 15 14
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 21 18 32 8 9 13 50
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) 51 0 25 0 7 17 11
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 16 20 35 8 9 12 53
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 14 17 30 10 10 19 39
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 35 16 39 0 7 4 25
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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) 28 51 0 16 5 0 0 79 21 16
2019 Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected 46 29 12 7 6 0 0 75 13 185
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 40 44 8 7 2 0 0 84 8 55
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 46 26 11 9 7 0 0 72 16 146
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) 44 33 15 2 6 0 0 77 8 34
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 45 30 10 9 6 0 0 75 15 167
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 44 29 11 11 6 0 0 73 17 126
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 47 33 11 4 5 0 0 80 9 75

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) 32 34 0 18 0 0 16 79 21 16
2019 Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected 26 38 17 11 7 2 0 65 18 185
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 21 35 22 11 10 0 0 56 22 55
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 28 39 13 11 5 2 2 70 17 146
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) 19 47 17 8 5 3 0 68 14 34
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 28 36 15 12 6 1 2 66 19 167
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 26 35 16 13 6 1 2 63 20 126
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 28 43 13 8 6 2 0 72 15 75

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) 22 16 34 16 6 0 6 24 40 16
2019 Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected 21 28 28 15 7 1 0 22 50 184
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 25 25 30 13 5 2 0 19 51 55
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 20 27 29 15 7 0 1 23 48 145
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) 20 31 23 15 9 0 3 25 52 34
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 22 26 30 15 6 1 0 21 48 166
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 22 26 30 15 5 1 1 20 49 125
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 19 29 28 15 10 0 0 24 48 75

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) 6 5 44 28 16 0 0 44 11 16
2019 Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected 19 25 24 18 11 3 0 30 45 183
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 14 24 26 25 9 2 0 35 38 55
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 19 23 26 17 12 3 1 30 43 144
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) 17 32 25 13 6 4 3 21 52 32
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 18 21 26 20 12 2 0 33 40 167
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 20 19 29 18 11 3 0 30 40 126
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 13 31 21 21 12 2 1 33 45 73

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) 5 11 49 6 23 0 6 31 18 16
2019 Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected 15 25 30 18 10 1 2 29 41 184
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 9 22 39 15 11 2 2 27 32 54
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 16 24 29 17 11 1 2 29 41 146
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) 14 21 29 24 6 3 3 32 37 34
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 14 24 32 15 12 1 2 28 39 166
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 15 25 29 16 11 1 3 28 41 126
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 13 22 35 18 11 2 0 29 35 74

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) 16 11 22 23 23 0 6 48 29 16
2019 Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected 11 18 28 26 16 0 1 43 29 183
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 10 16 30 27 13 2 1 41 28 55
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 12 17 26 25 18 0 1 44 30 144
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) 21 20 21 27 6 0 5 35 43 34
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 10 16 28 25 19 1 1 45 27 165
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 12 17 30 23 16 1 2 40 30 124
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 12 16 22 31 18 0 1 49 28 75

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) 22 11 34 5 11 0 16 20 39 16
2019 Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected 23 26 20 10 16 1 2 27 52 184
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 21 18 35 9 13 2 2 23 41 55
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 24 28 16 10 16 1 4 28 55 145
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) 30 24 11 18 11 3 3 31 57 34
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 22 25 23 8 16 1 4 26 50 166
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 22 29 22 7 15 1 4 23 54 125
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 25 18 20 15 17 1 3 33 46 75

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) 11 29 27 5 5 6 16 13 52 16
2019 Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected 19 27 24 12 12 4 3 26 49 183
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 15 28 25 12 12 7 2 26 47 54
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 20 26 24 11 12 3 5 25 50 145
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) 11 30 30 12 11 3 3 24 44 34
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 20 26 23 11 12 4 4 25 50 165
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 22 22 25 12 10 4 5 24 48 125
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 12 35 23 10 15 3 3 26 50 74

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) 10 28 39 16 6 0 0 23 38 16
2019 Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected 24 27 23 15 9 1 0 24 52 185
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 19 34 29 11 4 2 2 15 55 55
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 24 25 23 16 11 1 0 27 50 146
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) 28 18 18 25 8 3 0 34 47 34
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 22 29 26 13 9 1 1 22 52 167
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 25 26 24 14 10 1 1 24 52 126
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 19 30 25 16 8 2 0 25 50 75

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) 18 21 56 5 0 0 0 5 39 16
2019 Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected 17 28 30 18 6 1 0 24 45 185
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 17 21 31 23 6 2 0 29 39 55
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 17 29 33 15 5 1 0 21 47 146
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) 15 24 33 17 8 3 0 27 40 34
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 18 28 32 17 5 1 0 22 46 167
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 23 23 33 18 2 1 0 20 46 126
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 7 34 31 16 11 2 0 27 42 75

Question 40. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) 11 28 0 23 22 0 16 47 53 16
2019 Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected 8 26 12 24 25 5 0 36 52 183
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 9 21 13 31 23 2 0 31 56 55
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 8 28 10 22 25 5 2 39 51 144
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) 9 39 6 25 14 6 0 51 42 33
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 8 24 12 24 27 4 2 34 54 166
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 8 26 8 23 28 5 2 37 54 125
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 8 27 15 27 20 3 0 36 48 74

Respectful workplace

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) 21 19 6 27 26 0 0 41 53 15
2019 Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected 40 20 10 14 16 0 0 60 30 184
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 46 15 4 19 16 0 0 61 35 54
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 36 22 12 14 16 0 0 58 30 145
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) 47 25 12 6 11 0 0 71 16 34
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 37 20 9 17 18 0 0 56 35 165
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 35 23 9 15 18 0 0 58 34 125
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 45 15 12 15 13 0 0 61 28 74

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) 21 32 6 41 0 0 0 53 41 15
2019 Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected 43 31 7 13 7 0 0 74 19 184
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 49 25 10 15 2 0 0 73 17 54
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 39 33 6 15 8 0 0 72 22 145
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) 58 22 6 9 6 0 0 80 15 34
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 38 32 7 16 6 0 0 71 22 165
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 38 31 8 15 8 0 0 69 23 124
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 48 29 5 15 3 0 0 77 17 75

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) 21 45 14 14 6 0 0 66 20 15
2019 Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected 38 31 12 11 6 2 1 71 17 184
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 36 30 11 13 5 4 0 69 19 54
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 37 33 12 10 7 1 1 71 17 145
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) 46 27 7 8 8 0 3 76 17 34
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 35 34 13 11 6 2 0 69 18 165
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 35 33 10 13 6 2 0 70 20 125
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 40 32 14 7 6 0 2 72 13 74

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) 22 56 0 17 5 0 0 78 22 16
2019 Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected 26 41 10 14 9 1 0 67 23 184
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 15 55 9 15 6 0 0 70 21 54
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 29 38 9 14 10 1 0 68 24 146
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) 30 44 6 6 14 0 0 75 20 34
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 25 42 9 16 8 1 0 67 24 166
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 27 39 9 15 11 0 0 66 26 125
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 24 48 9 12 5 2 0 73 18 75

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) 28 50 16 6 0 0 0 77 6 16
2019 Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected 38 25 13 9 8 6 0 68 18 183
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 26 42 16 12 4 0 0 68 16 55
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 41 23 13 7 8 8 0 70 17 144
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) 41 34 12 6 3 3 0 78 9 34
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 37 26 14 9 8 6 0 67 18 165
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 38 24 13 9 8 7 0 67 19 125
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 36 34 15 7 4 5 0 73 12 74

Question 50. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) 29 55 0 6 10 0 0 83 17 16
2019 Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected 37 38 10 7 8 0 0 75 15 185
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 26 53 5 11 5 0 0 78 16 55
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 40 35 11 5 10 0 0 74 15 146
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) 47 33 12 3 6 0 0 80 8 34
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 34 41 9 7 9 0 0 75 16 167
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 37 38 10 6 10 0 0 75 15 126
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 35 41 9 8 7 0 0 76 15 75

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) 20 21 6 27 26 0 0 41 53 15
2019 Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected 23 27 17 11 15 4 3 54 28 185
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 28 22 15 13 13 7 2 56 28 55
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 20 28 17 12 17 2 4 52 30 145
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) 27 33 18 5 8 3 6 65 15 34
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 22 25 16 13 17 3 3 50 33 166
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 19 26 14 13 21 4 4 49 37 125
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 29 28 21 10 7 2 3 60 18 75

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) 11 33 5 29 5 16 0 53 41 16
2019 Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected 31 32 12 11 11 1 0 65 23 184
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 21 32 14 24 6 2 0 55 31 55
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 33 32 10 9 13 3 1 67 22 145
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) 37 31 21 6 6 0 0 68 12 34
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 28 33 10 14 12 3 1 63 27 166
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 29 31 9 14 13 4 1 62 28 125
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 31 35 16 11 7 0 0 67 17 75

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) 6 66 5 16 6 0 0 72 23 16
2019 Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected 26 33 20 11 9 1 0 60 20 185
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 18 37 21 16 8 0 0 55 24 55
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 26 35 18 10 9 2 0 63 19 146
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) 30 32 21 12 3 3 0 63 15 34
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 23 36 18 12 10 1 0 60 22 167
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 24 33 18 12 10 1 0 58 23 126
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 24 40 19 10 6 1 0 65 16 75

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) 6 13 49 10 22 0 0 18 32 16
2019 Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected 19 20 15 21 21 4 1 40 44 185
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 13 23 23 20 20 0 0 37 40 55
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 19 17 16 20 22 5 1 39 44 146
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) 34 20 14 12 11 9 0 60 25 34
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 14 19 19 22 23 2 1 34 46 167
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 15 18 17 22 25 2 1 34 49 126
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 22 21 20 16 15 6 0 46 32 75

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) 22 62 0 10 6 0 0 83 17 16
2019 Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected 36 38 4 15 6 0 0 74 21 182
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 31 45 6 12 6 0 0 76 18 54
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 36 39 3 16 6 0 0 75 22 144
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) 29 59 3 3 6 0 0 88 8 34
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 36 37 4 17 6 0 0 73 24 164
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 36 38 3 17 6 0 0 74 23 124
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 32 45 5 10 7 0 0 77 17 74

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) 33 29 16 10 11 0 0 62 22 16
2019 Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected 43 25 7 19 7 0 0 68 26 184
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 39 35 5 11 9 0 0 74 20 55
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 43 22 8 20 7 0 0 65 27 145
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) 49 32 11 3 6 0 0 81 8 34
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 41 24 7 21 8 0 0 64 28 166
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 40 22 9 22 7 0 0 62 29 125
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 46 30 5 11 8 0 0 76 19 75

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) 34 23 21 16 6 0 0 57 22 16
2019 Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected 34 37 10 12 6 0 0 72 18 181
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 29 46 5 12 7 0 0 75 20 55
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 36 33 13 13 6 0 0 69 18 142
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) 40 39 9 2 9 0 0 80 11 33
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 33 35 11 14 6 0 0 68 20 164
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 32 34 12 15 7 0 0 67 22 123
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 38 39 10 8 6 0 0 77 13 74

Use of official languages

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) 65 35 0 0 0 0 0 100 0 16
2019 Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected 74 12 4 5 3 0 2 88 9 183
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 73 20 4 2 2 0 0 92 4 54
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 74 12 3 6 3 0 2 88 9 145
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) 79 9 3 3 0 0 7 94 3 34
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 72 15 3 5 3 0 1 88 9 165
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 70 15 3 7 5 0 1 86 11 125
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 79 13 4 1 0 0 3 94 1 74

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) 86 14 0 0 0 0 0 100 0 15
2019 Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected 70 11 5 5 4 2 2 85 9 184
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 72 15 4 2 4 4 0 90 6 55
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 71 10 5 5 4 1 3 85 9 144
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) 73 11 3 0 3 0 10 94 3 33
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 71 12 5 5 4 2 1 85 9 166
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 67 13 6 6 5 2 1 83 11 124
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 78 9 3 1 3 2 4 93 4 75

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) 100 0 0 0 0 0 0 100 0 15
2019 Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected 84 6 6 1 0 0 2 92 2 183
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 88 6 6 0 0 0 0 94 0 54
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 84 6 6 1 1 0 3 92 2 144
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) 90 0 3 0 0 0 7 97 0 32
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 84 7 6 1 1 0 1 92 2 166
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 82 7 7 1 1 0 2 91 2 125
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 90 3 4 0 0 0 3 96 0 73

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) 43 29 6 0 0 23 0 92 0 16
2019 Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected 52 21 10 4 2 8 3 81 7 185
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 37 31 13 6 0 11 2 79 7 55
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 55 19 9 3 2 9 2 83 6 146
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) 41 29 14 0 0 10 6 83 0 34
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 53 21 9 5 2 9 2 82 8 167
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 49 22 10 5 3 10 2 80 9 126
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 54 22 11 1 0 8 3 86 2 75

Collective agreements and terms and conditions of employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) 29 55 0 16 0 0 0 84 16 16
2019 Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected 45 41 6 4 3 0 1 86 8 182
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 49 37 6 6 0 0 1 88 6 54
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 41 44 5 5 4 0 1 85 9 144
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) 49 41 6 0 0 0 4 94 0 34
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 42 42 6 6 3 0 0 84 10 164
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 41 40 7 8 4 0 0 81 11 124
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 47 45 3 1 1 0 3 94 3 74

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) 34 50 16 0 0 0 0 84 0 16
2019 Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected 50 26 9 4 5 4 1 81 10 184
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 47 37 7 2 2 4 1 89 4 55
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 50 25 10 5 6 3 1 78 11 145
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) 58 21 8 6 3 0 4 82 9 34
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 47 30 10 4 5 4 0 81 9 166
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 45 27 11 5 6 5 0 76 12 125
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 56 30 6 1 3 1 3 89 4 75

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) 32 68 16
2019 Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected 29 71 184
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 28 72 54
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 30 70 146
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) 20 80 34
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 31 69 166
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 31 69 126
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 26 74 74

Question 59a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 48 52 15
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 53 47 43
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 56 44 39
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 42 58 19

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 65 35 15
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 78 22 43
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 86 14 39
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 51 49 19

Question 59c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 0 100 15
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 0 100 43
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 0 100 39
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 0 100 19

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 33 67 15
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 48 52 43
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 38 62 39
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 58 42 19

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 60 40 15
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 52 48 43
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 59 41 39
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 42 58 19

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 68 32 15
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 77 23 43
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 80 20 39
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 64 36 19

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 69 31 39
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 71 29 19

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 33 67 15
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 44 56 43
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 46 54 39
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 31 69 19

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 61 39 15
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 43 57 43
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 50 50 39
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 43 57 19

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 52 48 15
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 49 51 43
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 49 51 39
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 52 48 19

Question 60j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 31 69 15
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 22 78 43
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 22 78 39
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 30 70 19

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 83 17 39
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 58 42 19

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 21 79 39
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 32 68 19

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 64 36 14
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 53 47 43
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 56 44 39
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 55 45 18

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 35 65 14
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 26 74 43

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 0 100 14
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 13 87 43

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 35 65 14
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 38 62 43

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 17 83 39
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 28 72 18

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) 39 61 15
2019 Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected 31 69 184
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 31 69 54
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 32 68 145
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) 25 75 34
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 33 67 165
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 34 66 126
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 27 73 73

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) 6 17 22 17 16 6 16 29 42 16
2019 Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected 12 18 21 13 17 16 4 37 37 184
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 13 18 28 13 13 13 2 37 30 55
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 10 18 18 13 18 16 6 36 40 145
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) 21 22 18 12 12 12 3 51 28 33
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 9 17 21 14 17 16 6 34 39 167
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 7 19 18 13 19 17 7 34 42 126
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 19 17 26 13 12 11 1 41 29 74

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) 17 28 11 17 10 16 0 54 32 16
2019 Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected 33 28 16 9 13 2 0 62 22 185
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 25 34 26 7 5 2 0 60 13 55
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 34 26 12 10 15 3 0 62 26 146
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) 38 33 14 6 8 0 0 72 14 34
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 30 27 16 10 14 4 0 59 24 167
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 31 25 12 11 16 5 0 59 29 126
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 32 34 22 5 6 0 0 66 12 75

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 31 69 55
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 19 81 146
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) 17 83 34
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 23 77 167
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 23 77 126
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 20 80 75

Question 67a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 41 59 17
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 26 74 30

Question 67c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 0 100 17
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 0 100 30
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 0 100 32
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 0 100 15

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 0 100 17
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 0 100 30
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 0 100 32
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 0 100 15

Question 67f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 0 100 17
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 0 100 30
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 0 100 32
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 0 100 15

Question 68e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 34 66 16
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 26 74 30
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 25 75 32
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 38 62 14

Question 68h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 0 100 16
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 0 100 30
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 0 100 32
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 0 100 14

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 0 100 16
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 0 100 30
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 0 100 32
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 0 100 14

Question 68l. Please indicate the type of discrimination you experienced. Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 69 31 16
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 81 19 30

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 0 100 16
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 0 100 30
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 0 100 32
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 0 100 14

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 42 58 16
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 58 42 30
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 51 49 32
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 57 43 14

Question 69c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 0 100 16
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 19 81 30

Question 69d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 30 70 16
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 51 49 30

Question 69g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 15 85 32
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 0 100 14

Question 69h. What action(s) did you take to address the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 15 85 32
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 0 100 14

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 38 62 16
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 28 72 30
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 29 71 32
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 36 64 14

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 24 76 53
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 18 82 146
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) 14 86 34
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 20 80 165
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 20 80 126
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 18 82 73

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) 18 29 16 6 10 5 16 59 21 16
2019 Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected 15 14 18 7 18 23 5 41 34 184
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 19 14 20 18 11 14 4 40 36 54
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 14 16 16 3 19 24 7 44 32 146
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) 21 30 9 6 11 20 3 66 22 34
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 14 13 19 7 18 22 7 38 36 166
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 11 16 17 6 20 22 8 39 37 126
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 25 14 18 9 11 20 3 50 26 74

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) 29 33 5 11 5 16 0 74 20 16
2019 Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected 35 28 14 9 10 3 1 66 20 185
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 32 27 17 18 4 0 2 60 22 55
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 35 29 11 7 12 5 1 68 20 146
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) 41 30 9 8 6 3 3 76 15 34
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 33 28 14 10 10 4 1 65 21 167
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 31 31 11 10 12 5 0 65 23 126
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 41 24 16 10 5 1 3 68 15 75

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) 66 34 16
2019 Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected 57 43 185
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 71 29 55
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 54 46 146
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) 51 49 34
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 60 40 167
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 59 41 126
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 57 43 75

Question 80. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) 100 0 12
2019 Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected 86 14 111
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 95 5 39
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 84 16 84
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) 70 30 17
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 90 10 106
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 87 13 80
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 88 12 43

Question 81. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) 59 16 0 25 0 0 0 75 25 12
2019 Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected 42 25 6 18 10 0 0 67 27 93
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 45 22 8 19 6 0 0 67 24 37
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 44 24 3 18 10 0 0 68 28 68
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) 43 24 9 16 8 0 0 67 24 12
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 45 24 5 19 9 0 0 68 27 93
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 43 24 3 21 9 0 0 67 30 67
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 47 23 8 14 8 0 0 70 22 38
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 30. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) 74 10 16 0 0 0 0 84 0 16
2019 Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected 56 21 6 5 11 1 0 78 17 185
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 61 23 5 3 7 0 0 84 10 55
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 57 19 7 5 11 1 0 76 17 146
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) 53 24 17 0 6 0 0 77 6 34
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 59 19 4 6 11 1 0 79 17 167
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 59 19 3 6 13 0 0 78 19 126
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 56 21 13 3 5 2 0 79 8 75

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected 37 43 16 0 0 0 4 84 0 25

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) 50 17 6 5 5 0 16 80 12 16
2019 Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected 41 32 12 10 5 1 0 74 15 185
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 40 36 4 13 6 0 2 77 19 55
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 43 29 13 8 5 1 2 73 13 146
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) 57 23 9 8 0 3 0 83 8 34
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 39 32 11 10 6 0 2 73 16 167
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 37 32 12 12 4 0 2 71 17 126
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 50 28 9 5 6 2 1 80 11 75

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) 17 24 28 10 22 0 0 40 32 16
2019 Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected 20 29 17 16 17 1 0 49 33 185
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 20 28 18 19 15 0 0 48 34 55
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 19 29 18 14 18 1 0 49 33 146
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) 25 34 16 13 8 3 0 61 23 34
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 19 27 19 16 19 1 0 46 35 167
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 18 30 16 15 19 1 0 49 35 126
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 22 26 22 15 13 2 0 49 29 75

Work-related stress

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) 32 6 45 5 11 0 0 38 17 16
2019 Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected 18 26 22 15 17 1 1 45 32 185
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 22 27 29 7 15 0 0 49 22 55
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 19 23 22 16 17 1 1 43 34 146
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) 25 33 15 13 8 0 6 61 23 34
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 19 23 26 14 18 1 0 42 32 167
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 15 23 28 16 17 1 0 39 33 126
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 27 27 17 10 16 0 3 56 27 75

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) 11 29 28 10 22 0 0 40 32 16
2019 Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected 11 20 23 18 26 1 0 32 45 184
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 12 23 19 19 24 2 0 36 45 55
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 11 20 24 17 26 1 0 32 44 145
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) 14 12 21 19 31 3 0 27 52 34
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 11 23 24 18 25 1 0 34 42 166
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 10 22 24 18 25 1 0 33 43 125
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 14 19 20 18 27 2 0 33 46 75

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) 23 44 0 17 10 0 6 71 29 16
2019 Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected 21 28 20 13 15 2 2 50 29 183
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 22 29 21 12 12 2 2 54 25 55
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 20 29 17 13 16 1 3 51 31 144
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) 17 26 23 18 6 7 3 48 27 34
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 22 30 17 12 17 1 2 53 30 165
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 16 29 20 12 17 1 4 48 31 124
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 29 28 14 14 11 3 0 59 26 75

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) 11 34 6 16 27 0 5 48 46 16
2019 Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected 15 20 17 17 29 1 1 36 47 184
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 9 27 11 19 29 2 4 38 51 55
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 17 20 17 16 29 1 1 37 46 145
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) 17 19 23 15 23 3 0 37 39 34
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 14 22 14 18 30 1 2 37 48 166
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 13 20 16 19 30 1 2 35 50 125
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 17 23 16 14 27 2 1 42 42 75

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) 62 11 21 0 0 0 5 77 0 16
2019 Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected 47 26 12 5 4 1 5 78 9 184
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 52 26 4 10 3 2 3 82 14 54
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 48 25 16 3 3 1 5 77 6 146
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) 50 27 6 6 8 0 3 79 15 34
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 49 25 14 4 2 1 5 78 7 166
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 45 27 15 3 3 1 6 77 7 125
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 56 21 8 7 4 1 3 81 11 75

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) 27 11 45 10 6 0 0 38 17 16
2019 Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected 17 36 19 13 14 0 0 54 27 185
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 20 34 21 13 12 0 0 54 25 55
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 17 34 21 13 14 0 0 52 27 146
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) 17 29 27 10 16 0 0 47 26 34
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 18 35 20 14 13 0 0 53 26 167
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 13 36 23 15 13 0 0 49 28 126
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 28 31 17 10 14 0 0 58 24 75

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) 6 29 42 11 11 0 0 35 23 16
2019 Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected 20 30 25 14 10 0 1 51 24 185
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 15 40 21 12 11 2 0 56 23 55
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 21 26 28 14 10 0 1 47 24 146
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) 14 33 35 6 8 0 3 49 15 34
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 20 29 24 15 11 1 0 50 26 167
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 20 31 25 15 9 1 0 51 24 126
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 17 28 29 11 13 0 2 46 25 75

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) 12 23 38 10 17 0 0 35 27 16
2019 Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected 16 20 22 22 18 1 1 36 40 184
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 21 23 17 22 15 2 0 44 38 55
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 14 19 26 20 18 1 1 34 40 145
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) 8 26 24 23 13 0 6 36 39 34
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 17 19 24 20 18 2 0 36 39 166
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 15 16 29 22 18 1 0 31 40 125
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 17 28 14 19 18 2 3 47 38 75

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) 6 40 10 27 17 0 0 46 43 16
2019 Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected 22 24 19 19 16 0 0 46 35 184
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 19 30 20 22 10 0 0 49 32 55
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 21 24 18 19 18 0 0 45 37 145
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) 24 28 23 12 13 0 0 52 25 34
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 20 25 17 21 16 0 0 45 38 166
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 18 26 16 23 17 0 0 45 40 125
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 25 25 22 15 14 0 0 49 29 75

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) 12 33 27 21 6 0 0 46 28 16
2019 Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected 27 24 18 15 16 0 0 52 31 183
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 30 29 12 20 9 0 0 59 29 55
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 24 24 21 14 17 0 0 48 31 144
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) 47 18 14 13 9 0 0 64 22 33
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 22 27 20 16 16 0 0 49 32 166
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 20 26 23 16 16 0 0 46 32 124
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 37 23 11 14 14 0 0 61 28 75

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) 35 28 16 16 5 0 0 63 21 16
2019 Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected 15 21 24 20 20 0 1 36 40 185
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 15 21 26 20 16 0 2 37 37 55
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 17 22 22 19 20 0 0 39 39 146
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) 18 27 24 20 11 0 0 45 31 34
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 17 20 23 19 20 0 1 37 40 167
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 16 20 21 21 22 0 1 36 43 126
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 18 25 26 17 14 0 0 43 31 75

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) 34 44 5 5 11 0 0 78 17 16
2019 Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected 41 21 17 12 8 1 1 63 20 182
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 48 21 13 7 8 0 2 71 16 54
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 38 24 17 13 8 1 0 62 21 144
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) 48 23 14 11 0 3 0 74 12 34
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 39 23 16 11 10 0 1 63 21 164
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 37 22 17 14 10 0 1 59 24 124
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 48 25 15 6 4 2 0 74 11 74

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) 44 33 0 6 17 0 0 77 23 16
2019 Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected 45 20 14 5 11 1 3 68 17 183
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 37 24 18 4 15 0 2 62 19 54
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 48 20 11 6 10 1 3 71 17 145
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) 48 23 12 6 8 0 3 74 14 34
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 44 21 14 5 12 1 3 68 18 165
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 45 22 13 5 12 0 2 69 18 125
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 46 19 13 5 11 2 4 69 17 74

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) 35 16 10 11 5 0 22 65 21 16
2019 Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected 56 14 12 5 12 0 2 71 17 185
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 52 14 13 13 5 0 2 68 19 55
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 54 14 12 2 13 0 5 71 16 146
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) 59 13 11 3 8 0 6 77 12 34
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 53 14 13 6 12 0 4 69 18 167
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 50 14 13 4 14 0 5 67 19 126
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 60 13 11 8 5 0 3 75 14 75

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) 44 23 16 5 6 0 6 71 12 16
2019 Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected 50 28 14 4 3 0 1 79 6 185
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 54 31 8 0 4 0 2 88 4 55
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 48 27 17 5 3 0 1 75 8 146
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) 62 18 12 6 0 0 3 82 6 34
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 47 30 15 3 4 0 1 78 7 167
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 45 28 17 5 4 0 2 74 9 126
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 59 28 11 1 2 0 0 86 3 75

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) 55 18 11 5 5 0 6 77 11 16
2019 Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected 51 20 9 8 11 0 1 71 20 183
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 59 17 5 8 7 0 4 79 15 55
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 49 20 10 8 12 0 1 69 20 144
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) 63 16 6 3 9 0 3 82 12 33
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 49 20 10 9 11 0 1 70 20 166
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 49 17 8 8 15 0 2 68 24 125
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 55 24 11 7 3 0 1 79 9 74

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) 66 11 0 0 0 0 23 100 0 16
2019 Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected 55 8 5 1 1 0 30 90 2 182
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 57 7 2 0 0 0 34 97 0 54
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 55 9 6 1 1 0 28 89 3 144
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) 66 17 3 0 0 0 15 97 0 34
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 54 7 5 1 1 0 33 90 3 164
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 51 6 6 1 2 0 35 87 4 124
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 65 13 3 0 0 0 19 97 0 74

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) 61 18 5 11 5 0 0 79 16 16
2019 Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected 63 18 8 4 4 0 4 84 8 184
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 63 26 7 2 2 0 0 89 4 55
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 63 15 8 6 4 0 5 81 11 145
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) 69 12 12 3 0 0 3 84 3 33
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 62 19 7 5 4 0 3 83 10 167
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 60 19 9 5 4 0 3 81 10 126
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 69 16 4 4 3 0 4 89 7 74

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) 49 28 0 11 6 0 6 81 19 16
2019 Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected 64 13 4 8 6 2 3 81 15 184
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 68 17 3 4 2 2 4 90 7 55
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 61 13 4 9 8 2 3 78 18 145
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) 70 9 3 9 6 0 3 81 15 34
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 61 15 4 8 6 3 4 81 15 166
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 58 13 4 9 8 2 5 78 18 125
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 70 15 3 6 4 2 0 87 10 75

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) 33 17 44 6 0 0 0 50 6 16
2019 Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected 35 32 19 7 5 0 1 68 12 183
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 34 31 18 13 3 0 0 65 16 55
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 35 31 23 5 5 0 1 67 10 144
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) 47 25 24 3 0 0 0 73 3 34
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 32 32 21 8 5 0 1 65 13 165
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 26 35 23 8 7 0 2 61 15 124
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 51 25 19 5 0 0 0 75 5 75

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) 5 17 56 22 0 0 0 22 22 16
2019 Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected 8 25 30 21 14 2 0 33 36 185
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 15 14 37 20 12 2 0 30 33 55
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 5 28 31 21 13 1 0 33 35 146
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) 14 30 21 27 8 0 0 44 35 34
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 6 23 35 20 14 2 0 30 34 167
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 4 24 33 20 17 2 0 29 38 126
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 14 25 31 22 6 2 0 40 29 75

Question 76. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) 17 16 62 6 0 0 0 6 32 16
2019 Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected 24 27 32 13 3 0 0 16 52 185
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 20 32 34 9 3 2 0 13 53 55
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 25 24 35 13 3 0 0 16 49 146
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) 20 24 23 27 6 0 0 33 44 34
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 24 27 37 9 3 1 0 12 51 167
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 29 24 37 8 2 1 0 10 53 126
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 13 30 31 21 5 0 0 26 44 75
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Compensation

Pay or other compensation issues

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) 18 21 22 0 23 16 0 21 79 16
2019 Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected 22 32 17 11 14 3 0 23 77 183
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 24 28 24 10 9 4 0 25 75 55
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 20 32 15 10 17 5 1 22 78 144
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) 28 34 14 5 13 3 3 29 71 34
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 20 31 18 11 15 5 0 21 79 165
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 20 32 19 12 12 5 0 21 79 124
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 24 30 16 6 19 4 1 25 75 75

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) 60 40 12
2019 Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected 63 37 140
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 59 41 40
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 64 36 112
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) 46 54 23
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 65 35 129
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 66 34 98
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 55 45 54

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) 31 69 12
2019 Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected 42 58 138
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 34 66 39
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 44 56 111
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) 30 70 23
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 43 57 127
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 43 57 97
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 37 63 53

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) 33 6 10 5 17 0 28 55 31 16
2019 Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected 38 19 12 8 15 2 6 61 25 182
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 32 19 13 11 14 2 9 58 27 54
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 39 17 12 7 16 1 7 62 25 144
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) 43 6 9 13 14 7 9 57 32 34
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 37 20 13 7 16 1 7 62 25 164
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 35 20 12 7 17 1 9 61 26 124
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 42 14 11 10 14 3 5 62 26 74

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) 17 19 8 8 33 8 8 43 48 12
2019 Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected 10 28 18 12 28 1 4 40 42 137
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 12 36 18 8 20 3 3 51 29 39
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 10 24 17 13 31 1 5 36 46 110
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) 4 35 17 13 21 5 5 44 37 23
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 12 26 17 12 29 1 4 39 43 126
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 12 27 16 14 27 0 3 41 43 96
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 7 27 19 8 29 4 6 38 41 53

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) 0 19 23 9 40 8 0 20 54 12
2019 Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected 11 14 18 13 37 2 5 27 54 136
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 8 16 23 8 38 3 5 26 49 39
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 11 14 17 15 37 3 4 26 56 109
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) 9 13 22 0 42 9 6 25 49 23
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 10 15 18 15 36 2 4 26 55 125
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 11 17 18 16 33 1 3 29 52 96
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 8 10 19 6 45 6 6 20 58 52
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