2019 Public Service Employee Survey Results by Theme for Department of Justice by Question 91. Do you work full-time or part-time?

The results of the 2019 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 36 43 10 6 4 0 0 80 10 2450
2019 Part-time 33 45 9 10 3 0 0 78 13 112
2017 Full-time 34 45 10 7 4 0 0 79 11 2961
2017 Part-time 35 47 6 7 5 0 0 82 12 186
2014 Full-time 28 47 11 9 5 0 0 76 14 2883
2014 Part-time 30 49 12 5 4 0 0 79 9 188
2011 Full-time 35 43 10 8 4 0 0 78 12 3414
2011 Part-time 35 51 7 6 2 0 0 85 8 136
2008 Full-time 37 43 10 7 3 0 0 80 10 3089
2008 Part-time 30 53 6 8 2 0 0 84 11 151

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 31 38 12 11 8 0 0 69 19 2443
2019 Part-time 27 32 17 12 11 0 0 59 24 111
2017 Full-time 26 39 13 12 10 0 0 65 22 2956
2017 Part-time 30 35 9 16 10 0 0 65 26 186

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 51 36 9 3 2 0 0 87 4 2438
2019 Part-time 43 41 12 2 3 0 0 84 4 110
2017 Full-time 52 36 7 3 1 0 0 88 5 2955
2017 Part-time 48 41 5 5 1 0 0 89 6 184
2014 Full-time 57 32 8 2 1 0 0 89 3 2885
2014 Part-time 52 37 7 3 1 0 0 89 4 188
2011 Full-time 58 31 7 2 1 0 0 90 3 3423
2011 Part-time 53 40 4 2 1 0 0 93 3 135

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 42 41 9 6 2 0 0 83 8 2454
2019 Part-time 39 46 6 8 2 0 0 85 10 111
2017 Full-time 39 41 10 7 3 0 0 80 10 2948
2017 Part-time 36 45 9 5 4 0 0 82 9 184
2014 Full-time 36 42 12 7 4 0 0 78 10 2881
2014 Part-time 37 44 9 7 3 0 0 81 10 188
2011 Full-time 41 41 9 6 3 0 0 82 9 3419
2011 Part-time 43 49 4 3 1 0 0 91 4 136
2008 Full-time 42 42 8 6 2 0 0 84 8 3100
2008 Part-time 38 48 5 8 1 0 0 86 9 152

Question 51. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 36 33 17 9 5 0 0 69 14 2454
2019 Part-time 33 35 12 11 7 2 0 70 18 112
2017 Full-time 31 33 18 11 7 1 0 65 17 2958
2017 Part-time 32 35 16 12 5 1 0 67 17 186
2014 Full-time 22 37 19 14 8 1 0 59 22 2884
2014 Part-time 23 37 20 12 8 1 0 61 20 188
2011 Full-time 33 36 15 10 6 1 0 69 15 3409
2011 Part-time 35 42 13 7 3 1 0 78 10 135

Question 52. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 34 36 15 10 5 0 0 70 15 2436
2019 Part-time 34 35 13 10 5 3 0 71 16 111
2017 Full-time 30 36 15 12 6 0 0 66 19 2959
2017 Part-time 31 40 15 9 5 0 0 71 14 186
2014 Full-time 21 38 18 14 8 1 0 59 22 2884
2014 Part-time 24 42 15 11 7 1 0 66 18 188
2011 Full-time 32 37 13 11 6 0 0 69 17 3411
2011 Part-time 32 45 11 9 3 0 0 77 12 135
2008 Full-time 32 40 13 10 5 0 0 72 15 3102
2008 Part-time 35 44 11 9 1 0 0 79 10 153

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 33 25 18 12 8 3 1 61 20 2455
2019 Part-time 29 23 22 9 10 2 5 56 21 111
2017 Full-time 28 25 18 13 9 6 2 57 23 2957
2017 Part-time 28 29 18 12 6 6 1 61 20 186
2014 Full-time 25 26 18 13 10 6 1 55 25 2886
2014 Part-time 25 25 19 14 6 9 2 56 22 188
2011 Full-time 32 25 17 11 9 5 1 61 21 3412
2011 Part-time 34 26 17 14 4 6 1 64 18 135
2008 Full-time 31 29 15 12 7 5 1 64 20 3101
2008 Part-time 34 28 14 12 7 4 1 64 21 153
Top of Page

Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 44 27 15 5 3 1 5 76 8 2460
2019 Part-time 37 29 15 4 8 2 5 70 13 111

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 47 29 11 5 4 3 1 79 10 2454
2019 Part-time 45 27 12 11 3 1 2 73 15 109
2017 Full-time 45 29 12 6 4 3 1 77 11 2963
2017 Part-time 49 32 7 6 3 2 1 83 10 186
2014 Full-time 45 28 12 7 5 2 1 75 12 2884
2014 Part-time 48 25 12 10 1 2 2 76 12 188
2011 Full-time 44 31 11 6 5 2 1 77 12 3416
2011 Part-time 45 27 9 11 4 2 1 74 16 136
2008 Full-time 42 28 12 8 5 4 1 74 13 3103
2008 Part-time 41 40 9 7 1 2 0 82 9 152

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 42 33 11 7 5 1 1 76 12 2445
2019 Part-time 38 33 11 12 5 1 1 72 17 111
2017 Full-time 41 33 11 9 6 1 0 74 15 2961
2017 Part-time 39 37 12 8 3 0 1 76 12 186
2014 Full-time 40 33 11 10 5 1 0 74 15 2883
2014 Part-time 44 32 11 10 2 1 1 77 12 188
2011 Full-time 38 33 11 10 6 1 0 73 17 3411
2011 Part-time 39 36 5 12 7 1 0 76 19 136
2008 Full-time 36 34 11 11 7 1 1 71 18 3103
2008 Part-time 37 40 7 12 3 0 0 78 15 152

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 48 30 10 7 4 1 0 79 11 2456
2019 Part-time 46 35 4 6 7 0 2 83 13 112
2017 Full-time 48 28 11 7 5 0 0 77 12 2948
2017 Part-time 53 25 11 7 4 0 0 78 12 185
2014 Full-time 46 29 10 8 5 0 0 76 13 2883
2014 Part-time 54 27 10 5 4 1 0 82 8 187

Senior management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 33 32 14 8 5 8 0 71 14 2455
2019 Part-time 31 37 12 12 3 5 0 71 17 111
2017 Full-time 29 31 16 8 6 10 0 67 15 2959
2017 Part-time 33 30 16 6 5 10 0 70 12 186
2014 Full-time 26 33 17 9 5 10 0 65 16 2885
2014 Part-time 27 31 22 8 2 10 0 65 10 187
2011 Full-time 32 30 16 8 5 8 0 68 14 3416
2011 Part-time 29 35 19 5 5 7 0 69 10 136

Question 35. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 28 32 17 12 8 3 0 62 20 2450
2019 Part-time 23 37 15 16 8 0 0 61 24 112
2017 Full-time 24 32 17 14 11 3 0 57 25 2963
2017 Part-time 28 32 17 14 8 1 0 61 22 186
2014 Full-time 19 32 19 17 11 2 0 52 29 2885
2014 Part-time 19 38 21 11 8 3 0 59 20 188
2011 Full-time 24 32 18 13 10 3 0 58 24 3411
2011 Part-time 18 43 16 13 8 2 0 62 22 136
2008 Full-time 23 33 19 13 9 3 0 57 23 3098
2008 Part-time 24 40 17 13 5 2 0 64 18 152

Question 36. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 19 32 20 14 8 7 0 55 24 2444
2019 Part-time 15 31 19 20 10 4 0 48 32 111
2017 Full-time 15 28 20 17 11 8 0 47 31 2958
2017 Part-time 19 33 18 16 8 6 0 55 25 185
2014 Full-time 12 27 21 20 12 6 0 42 35 2879
2014 Part-time 13 25 25 21 9 7 0 41 32 188
2011 Full-time 14 31 19 17 9 9 0 50 29 3415
2011 Part-time 10 41 19 16 6 8 0 56 24 134
2008 Full-time 13 31 20 18 8 10 0 49 29 3100
2008 Part-time 17 31 20 14 7 11 0 54 24 153

Question 37. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 18 33 18 18 10 3 0 52 29 2459
2019 Part-time 14 34 22 16 13 2 0 49 29 110
2017 Full-time 16 29 19 19 12 4 0 47 33 2952
2017 Part-time 19 31 13 24 9 4 0 53 33 186
2014 Full-time 12 28 20 22 15 3 0 41 38 2885
2014 Part-time 14 31 15 25 10 3 1 47 37 187
2011 Full-time 16 35 17 18 11 5 0 53 30 3407
2011 Part-time 12 40 18 20 7 2 0 53 28 133
2008 Full-time 17 39 15 17 8 4 0 58 26 3100
2008 Part-time 16 44 11 22 4 3 0 62 27 153
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 27 39 13 13 9 0 0 66 22 2449
2019 Part-time 28 34 11 15 12 0 0 62 27 111
2017 Full-time 24 37 13 14 11 0 0 61 26 2960
2017 Part-time 29 35 9 16 10 0 0 64 26 185
2014 Full-time 20 37 15 16 12 0 0 57 28 2881
2014 Part-time 23 35 16 19 8 0 0 57 27 187
2011 Full-time 26 38 14 13 9 0 0 64 22 3417
2011 Part-time 22 40 13 17 7 0 1 63 24 136

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 30 44 12 10 3 0 0 75 13 2439
2019 Part-time 27 40 11 17 5 0 0 67 22 110
2017 Full-time 28 45 12 10 4 0 0 74 14 2962
2017 Part-time 30 47 11 9 3 0 0 77 12 186

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 38 34 12 8 6 1 1 73 15 2461
2019 Part-time 35 36 11 9 6 1 2 72 16 111
2017 Full-time 35 37 12 9 6 1 0 73 15 2959
2017 Part-time 33 41 12 9 5 0 1 75 14 186
2014 Full-time 35 36 12 10 6 0 0 72 16 2887
2014 Part-time 34 42 11 10 2 0 1 77 12 188
2011 Full-time 34 37 12 10 7 1 0 72 16 3417
2011 Part-time 37 37 8 10 8 0 0 74 18 136
2008 Full-time 32 35 13 11 7 1 1 68 19 3104
2008 Part-time 29 40 10 12 5 1 2 71 18 151

Job fit and development

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 32 44 10 11 3 0 0 76 14 2440
2019 Part-time 29 44 8 12 4 0 2 75 16 110
2017 Full-time 30 43 10 12 4 0 0 73 16 2967
2017 Part-time 29 44 9 12 5 0 1 73 17 186
2014 Full-time 27 41 12 13 6 0 0 68 20 2884
2014 Part-time 28 47 6 9 8 0 2 76 17 188
2011 Full-time 34 40 10 10 4 0 1 75 14 3418
2011 Part-time 36 45 6 9 2 0 2 83 12 135
2008 Full-time 28 45 11 11 5 0 1 73 16 3102
2008 Part-time 31 40 9 13 6 0 1 72 19 151

Question 44. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 20 32 17 15 13 2 0 54 29 2450
2019 Part-time 17 36 13 13 20 2 0 53 34 112
2017 Full-time 22 34 15 16 12 2 0 57 28 2950
2017 Part-time 25 32 11 17 11 4 0 59 29 185
2014 Full-time 17 32 15 18 16 2 0 50 34 2882
2014 Part-time 14 35 15 18 13 6 0 51 33 187
2011 Full-time 26 35 13 13 11 1 0 62 25 3420
2011 Part-time 24 36 14 14 10 2 1 61 25 135
2008 Full-time 21 35 17 15 10 2 0 57 26 3098
2008 Part-time 21 41 14 16 6 1 1 64 22 150

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 18 26 14 17 22 2 1 45 40 2460
2019 Part-time 8 23 13 20 25 3 8 35 51 112
2017 Full-time 15 22 12 19 27 3 1 39 48 2963
2017 Part-time 13 19 15 19 27 4 3 35 49 186
2014 Full-time 9 18 11 22 37 2 1 28 60 2886
2014 Part-time 5 11 11 24 36 4 8 19 69 188
2011 Full-time 11 20 12 22 31 2 1 33 55 3417
2011 Part-time 8 15 14 28 31 0 4 25 61 135
2008 Full-time 13 30 13 20 21 2 1 44 43 3087
2008 Part-time 13 31 13 17 22 2 3 45 42 153

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 47 24 14 6 3 1 4 75 10 2458
2019 Part-time 38 24 14 6 10 2 6 67 17 112

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 62 10 6 4 4 2 13 84 9 2453
2019 Part-time 57 14 2 3 7 1 17 86 11 112

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 53 24 11 4 3 1 3 80 8 2450
2019 Part-time 42 29 15 2 4 2 7 78 6 112

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 47 22 13 6 5 3 4 74 12 2441
2019 Part-time 37 22 21 3 7 4 7 66 11 112

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 45 15 11 9 13 2 5 64 24 2450
2019 Part-time 40 9 14 9 12 4 12 58 25 111

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 76 10 4 2 2 2 4 92 3 2454
2019 Part-time 67 10 3 3 3 4 9 89 7 111

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 75 8 4 2 3 5 4 90 6 2446
2019 Part-time 75 7 3 1 4 5 7 92 5 108

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 79 6 2 1 1 2 8 95 3 2446
2019 Part-time 73 5 4 2 3 3 11 90 6 111

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 26 37 16 14 6 0 0 64 21 2435
2019 Part-time 26 35 15 15 10 0 0 61 24 111
2017 Full-time 25 40 13 14 8 0 0 65 22 2951
2017 Part-time 23 45 10 15 5 1 0 69 21 184
2014 Full-time 16 40 14 18 12 0 0 56 30 2884
2014 Part-time 16 38 13 19 12 0 2 55 31 188
2011 Full-time 29 41 12 11 7 1 0 70 18 3414
2011 Part-time 24 44 10 16 5 1 0 69 21 135

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 32 35 17 10 6 0 0 67 16 2447
2019 Part-time 27 38 12 15 9 0 0 65 23 111
2017 Full-time 30 36 16 11 6 0 0 67 17 2949
2017 Part-time 27 38 17 11 6 1 0 65 17 185
2014 Full-time 23 38 16 14 9 0 0 61 23 2885
2014 Part-time 26 36 14 15 7 0 1 64 23 188

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 30 42 13 10 5 0 0 72 15 2419
2019 Part-time 27 40 16 12 5 0 0 67 17 109
2017 Full-time 29 38 14 12 7 0 0 68 19 2952
2017 Part-time 26 39 16 12 5 1 1 66 17 185
2014 Full-time 24 39 16 14 8 0 0 63 21 2883
2014 Part-time 31 36 11 14 7 1 1 68 21 188
2011 Full-time 35 42 10 9 4 0 1 77 12 3415
2011 Part-time 39 33 14 12 2 0 0 72 14 135

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 17 39 22 12 4 5 0 59 17 2453
2019 Part-time 14 40 20 15 6 5 0 57 22 112
2017 Full-time 17 34 23 13 7 6 0 54 22 2956
2017 Part-time 14 38 19 12 10 6 1 56 23 186

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 36 35 11 11 7 0 0 72 18 2452
2019 Part-time 45 36 4 11 4 0 0 81 15 110
2017 Full-time 38 34 10 11 7 0 0 72 18 2962
2017 Part-time 44 38 6 6 6 0 0 82 12 185
2014 Full-time 32 37 11 12 7 0 0 69 20 2884
2014 Part-time 46 38 4 4 5 1 2 87 9 188
2011 Full-time 39 37 9 8 5 1 1 77 13 3420
2011 Part-time 51 36 5 4 2 0 2 88 7 136

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 26 32 21 11 9 0 0 58 20 2441
2019 Part-time 40 30 19 7 4 0 0 70 11 112
2017 Full-time 25 37 20 11 7 0 1 62 18 2965
2017 Part-time 36 33 19 6 5 0 1 70 11 186
2014 Full-time 24 35 22 11 7 0 0 59 18 2884
2014 Part-time 28 39 21 5 6 0 0 67 12 188
2011 Full-time 28 35 21 10 6 0 0 63 15 3414
2011 Part-time 26 45 16 6 5 1 1 72 11 135
2008 Full-time 20 32 25 14 9 0 0 52 23 3103
2008 Part-time 24 40 19 9 8 0 0 64 17 152

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 53 23 7 6 6 2 2 80 13 2456
2019 Part-time 68 17 5 6 2 0 2 86 8 111
2017 Full-time 49 26 6 7 4 4 3 81 12 2959
2017 Part-time 65 17 6 3 3 4 3 88 6 186
2014 Full-time 49 25 8 5 5 4 4 81 11 2886
2014 Part-time 68 17 5 3 2 2 3 89 5 188
2011 Full-time 46 28 8 6 6 3 3 79 13 3420
2011 Part-time 67 23 5 2 1 1 1 92 3 135

Mobility and retention

Question 54. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2019 Full-time 22 39 39 2468
2019 Part-time 28 38 34 112
2017 Full-time 24 39 37 2961
2017 Part-time 22 44 35 186
2014 Full-time 23 40 38 2883
2014 Part-time 19 42 39 188
2011 Full-time 23 42 36 3423
2011 Part-time 17 53 30 135

Question 55. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2019 Full-time 14 34 32 7 5 8 548
2019 Part-time 31 0 22 16 31 0 31
2017 Full-time 15 27 36 12 5 5 708
2017 Part-time 14 7 27 17 30 5 41
2014 Full-time 12 31 33 14 9999 10 671
2014 Part-time 21 22 13 9 9999 36 38
2011 Full-time 13 30 35 15 9999 8 794
2011 Part-time 23 23 21 9 9999 24 23
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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 39 42 11 5 2 0 0 82 7 2444
2019 Part-time 35 38 15 7 4 1 0 74 11 110
2017 Full-time 37 41 11 6 3 1 0 79 10 2958
2017 Part-time 39 38 10 7 4 1 0 78 11 186
2014 Full-time 32 42 14 8 4 1 0 74 12 2883
2014 Part-time 36 37 16 7 3 1 0 73 11 187
2011 Full-time 37 41 11 7 3 1 0 79 10 3410
2011 Part-time 30 46 10 12 1 0 1 76 13 136
2008 Full-time 42 40 9 5 2 1 0 83 8 3100
2008 Part-time 37 42 13 8 1 0 0 79 8 152

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 24 43 19 9 3 2 0 69 12 2458
2019 Part-time 26 40 17 10 3 4 0 68 14 112
2017 Full-time 23 41 18 12 5 2 0 65 17 2951
2017 Part-time 21 46 14 15 4 1 0 67 19 186
2014 Full-time 16 39 21 14 8 3 0 56 22 2885
2014 Part-time 19 37 26 12 3 3 0 58 16 187
2011 Full-time 23 40 18 12 5 3 0 64 17 3415
2011 Part-time 21 46 16 12 1 4 0 70 13 134

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 7 23 39 21 8 1 1 29 31 2459
2019 Part-time 7 16 44 22 11 0 1 32 23 112
2017 Full-time 8 22 39 18 8 2 3 28 32 2947
2017 Part-time 5 22 36 25 10 1 2 35 27 185
2014 Full-time 9 26 38 18 6 1 2 25 36 2880
2014 Part-time 4 29 37 19 7 1 4 27 34 187
2011 Full-time 7 21 36 22 10 1 3 33 29 3410
2011 Part-time 6 18 39 27 7 1 3 35 24 136
2008 Full-time 7 23 37 21 8 1 2 30 32 3100
2008 Part-time 7 18 36 25 9 0 4 35 27 153

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 6 13 26 33 16 3 2 52 20 2440
2019 Part-time 10 8 35 26 17 1 2 45 19 111
2017 Full-time 7 15 28 26 16 4 4 46 24 2941
2017 Part-time 5 18 25 30 18 2 3 50 24 186
2014 Full-time 9 18 32 24 12 2 3 38 28 2876
2014 Part-time 5 23 26 24 17 4 1 43 29 188
2011 Full-time 6 11 24 31 20 3 5 56 18 3407
2011 Part-time 2 15 16 38 22 4 3 65 18 136
2008 Full-time 5 13 27 30 17 3 3 51 20 3096
2008 Part-time 2 11 25 36 17 2 7 58 14 153

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 14 23 32 19 8 2 2 28 39 2449
2019 Part-time 20 15 33 25 6 1 2 31 35 112
2017 Full-time 16 22 32 17 8 2 3 27 39 2947
2017 Part-time 19 22 31 15 9 2 2 25 43 186
2014 Full-time 20 25 30 15 6 2 3 22 47 2880
2014 Part-time 15 26 30 17 8 1 2 26 43 188
2011 Full-time 14 20 32 18 10 2 5 31 36 3409
2011 Part-time 10 25 31 20 9 2 3 31 37 136
2008 Full-time 11 22 34 20 8 2 3 30 35 3095
2008 Part-time 8 28 24 21 11 3 5 35 39 152

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 9 21 38 22 9 1 1 32 30 2444
2019 Part-time 5 13 43 25 12 0 2 38 18 110
2017 Full-time 9 21 37 22 9 1 2 31 31 2939
2017 Part-time 8 19 35 21 15 0 2 36 28 185
2014 Full-time 10 22 39 21 7 0 2 28 32 2860
2014 Part-time 8 14 47 17 10 1 3 29 23 188
2011 Full-time 7 17 37 25 11 1 3 37 24 3395
2011 Part-time 5 13 43 24 11 2 2 37 19 136
2008 Full-time 7 19 41 23 9 0 2 32 26 3091
2008 Part-time 3 18 43 23 9 0 3 34 22 151

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 15 23 30 19 10 2 2 30 39 2450
2019 Part-time 11 21 32 20 14 0 2 35 32 112
2017 Full-time 18 26 28 15 9 1 3 25 46 2939
2017 Part-time 15 28 27 15 12 1 2 28 44 186
2014 Full-time 24 30 27 12 5 1 2 17 55 2876
2014 Part-time 22 25 29 12 8 1 2 21 48 188
2011 Full-time 14 21 30 18 11 2 4 31 37 3410
2011 Part-time 15 18 32 25 8 0 3 34 34 135
2008 Full-time 11 22 31 20 10 2 3 32 35 3085
2008 Part-time 9 18 36 18 14 2 3 34 28 153

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 10 19 30 24 12 3 2 38 31 2449
2019 Part-time 9 16 27 24 20 2 3 46 26 111
2017 Full-time 10 19 28 23 13 3 4 38 31 2948
2017 Part-time 7 23 23 21 19 3 4 43 32 186
2014 Full-time 10 16 31 25 12 2 4 39 27 2874
2014 Part-time 5 14 37 24 13 3 4 40 20 186
2011 Full-time 8 15 27 25 17 3 6 46 25 3401
2011 Part-time 6 20 26 26 17 2 4 45 27 136
2008 Full-time 10 22 30 21 12 2 3 34 34 3101
2008 Part-time 6 20 36 20 14 1 3 35 27 152

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 13 23 34 18 9 2 2 28 37 2443
2019 Part-time 17 16 30 22 12 2 2 35 34 112
2017 Full-time 15 24 33 14 8 3 3 24 42 2946
2017 Part-time 18 26 29 12 9 3 3 23 46 186
2014 Full-time 20 25 32 13 5 3 3 19 47 2875
2014 Part-time 18 26 30 13 8 3 3 22 46 188

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 11 22 38 19 9 1 1 28 33 2451
2019 Part-time 7 26 35 20 10 1 1 31 33 112

Question 40. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 13 32 25 19 7 4 0 47 27 2447
2019 Part-time 9 38 23 15 11 4 0 49 27 111

Respectful workplace

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 38 32 11 10 7 1 0 71 18 2452
2019 Part-time 32 40 7 11 10 1 0 73 20 112
2017 Full-time 35 33 11 11 8 2 0 69 20 2963
2017 Part-time 36 28 12 14 7 3 0 66 21 185
2014 Full-time 38 31 10 11 8 2 0 70 19 2885
2014 Part-time 35 35 11 14 4 2 0 71 18 188

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 44 37 8 8 3 0 0 81 11 2453
2019 Part-time 44 39 6 6 5 0 0 83 11 111
2017 Full-time 42 39 7 8 3 0 0 81 11 2954
2017 Part-time 40 43 8 5 4 0 0 84 9 186
2014 Full-time 41 41 8 7 3 0 0 82 10 2887
2014 Part-time 45 42 4 5 2 1 0 89 8 188

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 42 39 11 5 2 1 0 82 7 2456
2019 Part-time 36 41 11 9 2 0 0 77 12 112

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 27 41 16 10 4 2 0 70 14 2446
2019 Part-time 28 44 13 9 4 3 0 73 14 111
2017 Full-time 32 40 14 7 4 3 0 74 11 2954
2017 Part-time 35 41 9 6 4 4 0 81 10 185
2014 Full-time 35 38 14 7 3 3 0 75 10 2885
2014 Part-time 39 41 11 6 2 2 0 81 8 188
2011 Full-time 33 39 14 7 5 3 0 74 12 3419
2011 Part-time 33 44 13 5 2 3 0 79 8 134

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 36 38 13 5 3 4 0 78 8 2441
2019 Part-time 36 40 10 6 2 5 0 81 9 109
2017 Full-time 35 37 15 5 3 4 0 76 9 2958
2017 Part-time 34 40 15 4 2 6 0 78 7 186
2014 Full-time 36 37 14 4 3 5 0 77 8 2883
2014 Part-time 40 40 11 2 2 5 0 84 4 188

Question 50. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 43 37 10 6 3 0 0 81 9 2454
2019 Part-time 45 32 10 10 3 0 0 77 13 112
2017 Full-time 40 38 10 7 4 0 0 78 11 2958
2017 Part-time 44 39 10 3 5 0 0 82 8 185
2014 Full-time 38 38 11 8 4 0 0 77 12 2882
2014 Part-time 43 42 6 6 3 1 0 86 8 188
2011 Full-time 41 37 10 7 5 0 0 78 12 3405
2011 Part-time 38 47 7 7 1 0 0 85 8 132
2008 Full-time 38 39 10 7 6 0 0 77 13 3097
2008 Part-time 43 42 6 6 2 1 0 85 8 151

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 24 29 17 11 7 7 4 60 21 2458
2019 Part-time 20 31 17 14 10 5 4 56 26 112
2017 Full-time 22 28 18 12 9 7 4 56 24 2962
2017 Part-time 22 30 9 20 7 8 3 59 31 185
2014 Full-time 27 28 16 12 8 6 3 61 22 2886
2014 Part-time 27 28 19 11 6 7 2 61 18 188

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 33 36 13 9 5 3 1 72 15 2454
2019 Part-time 31 34 14 10 6 4 2 68 17 111
2017 Full-time 37 36 11 8 4 3 1 77 12 2947
2017 Part-time 32 38 10 9 5 4 2 74 15 186
2014 Full-time 39 36 10 7 4 3 1 78 12 2886
2014 Part-time 47 30 8 10 2 2 1 79 13 188
2011 Full-time 38 34 10 8 5 4 1 75 14 3411
2011 Part-time 32 38 12 10 6 2 0 72 16 135
2008 Full-time 32 36 10 11 6 4 1 71 18 3102
2008 Part-time 30 36 11 11 5 5 1 71 17 152

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 31 38 19 7 3 2 0 71 10 2442
2019 Part-time 26 43 16 12 1 3 0 71 13 111

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 15 18 20 15 17 12 3 39 38 2454
2019 Part-time 11 16 22 17 17 11 6 32 41 111
2017 Full-time 14 17 18 16 19 13 4 37 42 2954
2017 Part-time 11 19 19 17 13 17 5 38 38 185
2014 Full-time 11 18 18 17 20 13 3 35 44 2882
2014 Part-time 14 18 14 19 13 17 5 41 42 188
2011 Full-time 12 18 18 17 15 16 4 38 40 3421
2011 Part-time 9 20 20 15 16 15 5 36 39 136

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 33 48 5 11 4 0 0 81 14 2461
2019 Part-time 35 51 2 9 4 0 0 86 13 110
2017 Full-time 29 49 4 12 5 0 0 78 17 2967
2017 Part-time 29 45 4 15 6 1 0 74 21 186
2014 Full-time 28 48 5 14 5 0 0 76 18 2884
2014 Part-time 35 43 7 12 3 0 0 78 15 188
2011 Full-time 39 46 4 9 3 0 0 85 11 3421
2011 Part-time 48 41 1 7 3 0 0 89 10 136
2008 Full-time 41 45 3 9 2 0 0 86 11 3101
2008 Part-time 38 47 3 9 2 0 0 86 11 153

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 42 38 6 9 4 0 0 80 14 2455
2019 Part-time 48 37 4 6 5 0 0 85 11 111
2017 Full-time 42 37 6 10 5 0 0 79 15 2968
2017 Part-time 41 38 7 11 3 0 0 79 14 185
2014 Full-time 41 36 7 9 6 0 0 77 16 2884
2014 Part-time 50 33 4 8 6 0 0 82 13 187
2011 Full-time 46 35 5 9 4 0 0 82 13 3409
2011 Part-time 45 39 5 6 4 0 0 85 10 135

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 41 40 9 7 3 0 0 81 10 2428
2019 Part-time 38 42 6 8 4 0 1 81 13 111
2017 Full-time 45 39 8 6 2 0 0 84 8 2957
2017 Part-time 48 34 7 5 4 1 1 83 10 184
2014 Full-time 38 39 11 8 2 0 0 78 11 2884
2014 Part-time 38 39 11 7 4 0 1 78 11 188

Use of official languages

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 60 22 6 7 3 0 1 83 11 2454
2019 Part-time 64 21 3 10 1 0 1 86 11 112
2017 Full-time 60 20 6 9 4 0 1 81 13 2967
2017 Part-time 63 17 5 8 5 0 1 81 13 185
2014 Full-time 58 22 6 8 5 0 1 81 13 2882
2014 Part-time 62 19 6 9 3 0 2 82 12 187
2011 Full-time 62 20 6 7 4 0 2 83 11 3417
2011 Part-time 72 17 3 6 1 0 0 89 8 136
2008 Full-time 62 18 5 8 5 0 1 82 13 3103
2008 Part-time 73 16 3 4 3 0 1 90 7 153

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 68 19 5 4 2 0 2 88 6 2451
2019 Part-time 70 16 5 4 3 0 2 88 7 111
2017 Full-time 68 18 5 5 2 0 2 87 7 2963
2017 Part-time 73 13 5 4 2 0 3 88 6 185
2014 Full-time 70 16 4 4 2 0 3 89 7 2883
2014 Part-time 75 14 3 3 2 0 2 91 6 188
2011 Full-time 69 17 4 5 2 0 3 88 7 3412
2011 Part-time 76 16 3 2 1 0 2 94 3 135
2008 Full-time 68 15 4 5 3 0 4 87 8 3101
2008 Part-time 79 11 3 2 1 0 4 94 3 151

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 81 10 3 2 2 0 2 93 3 2447
2019 Part-time 79 10 3 0 3 0 4 94 3 112
2017 Full-time 81 11 3 2 2 0 2 94 3 2955
2017 Part-time 82 8 3 2 2 0 3 93 4 186
2014 Full-time 80 11 3 2 2 0 3 94 4 2885
2014 Part-time 86 8 1 1 2 1 2 96 3 188
2011 Full-time 79 11 4 2 1 0 2 93 3 3414
2011 Part-time 86 7 2 2 1 0 2 95 3 136
2008 Full-time 80 8 3 2 2 1 4 93 4 3098
2008 Part-time 90 4 1 1 1 0 3 97 2 153

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 45 22 12 5 3 11 2 77 9 2460
2019 Part-time 36 22 14 5 5 18 0 71 13 112

Collective agreements and terms and conditions of employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 28 51 8 7 2 0 3 82 10 2456
2019 Part-time 25 53 5 10 3 0 3 81 14 112

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 47 28 10 3 2 7 3 83 6 2454
2019 Part-time 40 29 11 3 4 9 4 79 8 112

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 12 88 2464
2019 Part-time 10 90 111

Question 59a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 54 46 302
2019 Part-time 43 57 12

Question 59c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 8 92 302
2019 Part-time 0 100 12

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 0 100 302
2019 Part-time 0 100 12

Question 59e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 10 90 302
2019 Part-time 0 100 12

Question 59f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 6 94 302
2019 Part-time 0 100 12

Question 59g. From whom did you experience harassment on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 4 96 302
2019 Part-time 0 100 12

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 41 59 302
2019 Part-time 48 52 12

Question 60i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 6 94 302
2019 Part-time 0 100 12

Question 60j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 9 91 302
2019 Part-time 0 100 12

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 48 52 302
2019 Part-time 49 51 12

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 54 46 300
2019 Part-time 58 42 12

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 5 95 300
2019 Part-time 0 100 12

Question 61e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 9 91 300
2019 Part-time 0 100 12

Question 61f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 2 98 300
2019 Part-time 0 100 12

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 50 50 293
2019 Part-time 49 51 12

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 61 39 293
2019 Part-time 41 59 12

Question 62p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 15 85 293
2019 Part-time 0 100 12

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 15 85 2463
2019 Part-time 17 83 112

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 11 14 20 8 6 33 8 43 23 2459
2019 Part-time 13 20 19 3 8 30 8 52 18 112
2017 Full-time 12 12 20 7 7 35 7 42 24 2966
2017 Part-time 10 13 21 6 6 34 10 41 22 186
2014 Full-time 11 13 18 8 6 36 8 43 25 2883
2014 Part-time 9 11 25 3 3 42 8 39 12 188

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 27 29 20 7 4 11 1 64 13 2459
2019 Part-time 23 42 11 7 5 11 2 74 14 112
2017 Full-time 24 27 19 8 6 15 1 61 16 2956
2017 Part-time 20 28 19 6 6 17 2 61 15 185
2014 Full-time 21 27 20 7 5 19 1 61 14 2882
2014 Part-time 22 28 23 6 3 18 1 62 10 188
2011 Full-time 31 33 16 6 4 10 0 72 11 3405
2011 Part-time 31 36 15 6 3 10 0 74 10 134

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 7 93 2461
2019 Part-time 8 92 112

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 8 92 2460
2019 Part-time 11 89 112

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 14 14 21 4 3 37 7 49 13 2458
2019 Part-time 10 13 17 4 5 42 9 48 18 112
2017 Full-time 13 13 20 3 3 41 7 49 13 2955
2017 Part-time 8 10 24 3 3 43 8 37 13 184
2014 Full-time 11 13 19 4 3 44 7 48 13 2884
2014 Part-time 10 11 21 2 2 44 9 45 10 188

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 30 29 19 4 3 13 2 69 8 2456
2019 Part-time 26 37 11 4 4 18 1 77 10 112
2017 Full-time 28 29 18 4 3 17 2 69 9 2951
2017 Part-time 23 31 22 4 3 15 2 65 8 183
2014 Full-time 24 28 18 4 2 22 1 68 8 2883
2014 Part-time 26 28 19 3 2 20 3 69 7 188
2011 Full-time 38 34 12 3 2 11 0 80 6 3409
2011 Part-time 34 43 10 3 1 9 0 85 4 136

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 16 84 2459
2019 Part-time 27 73 112
2017 Full-time 17 83 2957
2017 Part-time 24 76 185
2014 Full-time 15 85 2881
2014 Part-time 22 78 187

Question 80. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 85 15 380
2019 Part-time 79 21 30
2017 Full-time 85 15 497
2017 Part-time 86 14 45
2014 Full-time 83 17 425
2014 Part-time 80 20 42

Question 81. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 45 34 7 12 2 1 0 80 14 318
2019 Part-time 50 24 0 17 4 4 0 78 22 23
2017 Full-time 51 32 6 8 2 1 0 83 10 421
2017 Part-time 59 41 0 0 0 0 0 100 0 39
2014 Full-time 49 33 8 6 3 1 1 83 9 350
2014 Part-time 62 23 9 5 0 0 0 86 5 34
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 30. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 58 23 9 4 4 1 0 83 8 2459
2019 Part-time 68 15 6 4 6 1 1 84 10 112
2017 Full-time 53 25 10 5 5 2 0 80 10 2958
2017 Part-time 64 19 8 6 3 1 0 83 9 186

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 34 43 13 7 3 2 0 78 10 2449
2019 Part-time 34 50 9 5 3 0 0 84 8 112
2017 Full-time 34 42 12 6 4 2 0 78 10 2963
2017 Part-time 35 36 16 7 3 3 1 73 10 186

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 22 36 17 14 9 1 0 59 23 2458
2019 Part-time 20 35 18 11 13 3 0 57 25 111
2017 Full-time 19 38 16 15 10 2 0 58 26 2965
2017 Part-time 18 38 14 17 10 2 0 58 27 184

Work-related stress

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 15 27 23 14 19 0 1 43 34 2460
2019 Part-time 15 24 26 14 20 0 1 40 34 112
2017 Full-time 14 24 24 15 22 0 2 38 37 2956
2017 Part-time 16 23 19 16 25 0 1 39 41 186

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 13 23 28 20 16 0 0 35 36 2459
2019 Part-time 18 26 31 15 9 0 1 45 24 112
2017 Full-time 11 22 30 22 15 0 1 32 37 2957
2017 Part-time 19 24 22 24 11 0 0 43 35 186

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 18 27 28 15 10 0 1 46 26 2447
2019 Part-time 21 36 21 16 4 0 2 58 21 112
2017 Full-time 15 28 27 17 11 0 1 44 28 2950
2017 Part-time 25 26 26 13 9 1 1 51 23 185

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 16 24 26 18 15 1 1 41 33 2440
2019 Part-time 22 23 25 13 16 0 1 45 29 112
2017 Full-time 15 21 26 19 16 1 2 37 36 2953
2017 Part-time 20 24 22 14 17 1 1 45 32 186

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 31 26 19 11 9 0 4 59 21 2447
2019 Part-time 39 25 17 9 6 0 4 66 16 111
2017 Full-time 27 25 20 12 10 1 5 55 23 2953
2017 Part-time 34 22 19 10 9 0 7 60 20 186

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 22 28 24 13 12 0 1 50 26 2463
2019 Part-time 29 21 24 13 11 0 2 50 25 110
2017 Full-time 20 26 27 16 10 0 1 47 26 2952
2017 Part-time 20 28 20 21 10 0 1 49 32 186

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 24 36 23 9 5 1 1 61 15 2452
2019 Part-time 27 34 23 9 7 0 1 61 17 112
2017 Full-time 22 32 24 13 7 1 1 55 20 2954
2017 Part-time 23 34 23 12 6 2 1 58 19 186

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 22 35 26 11 5 1 1 58 16 2451
2019 Part-time 20 40 26 9 4 0 1 61 14 112
2017 Full-time 20 32 25 14 7 1 1 53 21 2952
2017 Part-time 22 37 21 14 3 2 1 61 18 186

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 29 37 19 9 4 0 1 67 14 2447
2019 Part-time 35 27 25 10 4 0 0 61 14 112
2017 Full-time 26 34 21 10 6 1 2 62 16 2955
2017 Part-time 27 37 22 9 3 1 1 66 12 186

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 37 28 17 9 8 1 1 66 17 2444
2019 Part-time 36 27 17 13 7 0 0 63 20 112

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 29 31 24 10 5 0 1 61 15 2443
2019 Part-time 31 30 23 7 8 0 1 61 15 110
2017 Full-time 25 30 23 12 6 1 2 57 19 2943
2017 Part-time 26 26 28 14 6 0 1 52 20 186

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 49 27 14 5 4 0 1 76 10 2438
2019 Part-time 49 31 10 5 5 0 0 80 10 110
2017 Full-time 53 25 13 5 3 0 1 79 8 2958
2017 Part-time 60 24 11 3 1 0 1 84 5 186

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 72 12 5 2 2 1 6 90 4 2440
2019 Part-time 73 11 2 4 5 1 5 89 9 112
2017 Full-time 68 13 7 4 3 1 3 85 8 2959
2017 Part-time 77 10 6 3 2 0 2 89 5 186

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 71 11 7 3 4 1 3 86 7 2452
2019 Part-time 72 8 8 2 4 3 2 85 7 111
2017 Full-time 50 30 11 4 2 0 2 82 7 2954
2017 Part-time 56 32 8 3 1 0 1 89 3 186

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 52 30 10 3 3 0 2 83 6 2445
2019 Part-time 56 26 10 5 2 1 0 83 7 111
2017 Full-time 56 20 11 6 4 0 2 79 10 2962
2017 Part-time 61 19 9 5 4 0 1 81 9 186

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 58 21 10 5 4 0 2 81 9 2446
2019 Part-time 57 22 9 7 6 0 0 79 12 112
2017 Full-time 53 15 6 2 1 0 23 89 3 2958
2017 Part-time 57 15 5 0 0 0 24 94 0 185

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 56 14 5 2 1 0 22 89 4 2439
2019 Part-time 59 9 4 1 0 0 27 93 1 111
2017 Full-time 61 20 9 3 1 1 7 87 4 2936
2017 Part-time 67 13 10 1 1 1 8 87 1 186

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 62 20 9 2 1 0 5 87 4 2435
2019 Part-time 71 12 6 2 1 1 8 91 3 112
2017 Full-time 66 14 7 3 4 1 5 86 7 2964
2017 Part-time 69 12 6 3 5 1 4 85 9 186

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 75 11 5 2 3 0 4 90 5 2450
2019 Part-time 70 10 8 3 1 1 8 87 5 111
2017 Full-time 48 30 13 4 2 0 3 81 6 2956
2017 Part-time 51 24 19 2 2 1 1 76 5 185

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 50 28 14 4 2 0 2 80 6 2445
2019 Part-time 45 35 13 3 2 1 1 82 5 110

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 9 28 39 18 6 0 0 37 23 2460
2019 Part-time 16 35 32 14 4 0 0 51 17 112
2017 Full-time 6 24 42 19 8 0 0 30 27 2966
2017 Part-time 9 29 42 14 6 0 0 38 20 185

Question 76. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 10 23 41 20 6 0 0 26 33 2442
2019 Part-time 13 21 34 20 12 0 0 32 34 112
2017 Full-time 9 23 43 19 6 0 0 25 32 2954
2017 Part-time 8 21 42 22 6 0 1 28 29 185
Top of Page

Compensation

Pay or other compensation issues

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 18 27 25 13 14 2 1 19 81 2454
2019 Part-time 17 17 21 14 25 4 2 18 82 110
2017 Full-time 26 21 21 13 14 4 1 28 72 2966
2017 Part-time 19 19 17 19 23 2 1 19 81 186

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 66 34 1935
2019 Part-time 77 23 84

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 31 69 1906
2019 Part-time 24 76 83

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 36 18 15 10 11 1 9 60 24 2442
2019 Part-time 35 17 7 12 13 3 13 62 29 112

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 7 19 15 21 27 2 8 28 54 1920
2019 Part-time 7 16 8 24 35 2 7 26 65 84
2017 Full-time 6 15 15 18 35 2 10 23 59 2041
2017 Part-time 14 16 15 21 25 2 6 33 51 146

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 4 10 13 21 43 2 8 15 71 1926
2019 Part-time 2 9 11 22 50 0 6 13 76 84
2017 Full-time 2 5 9 17 58 2 7 7 83 2036
2017 Part-time 1 9 11 16 58 2 3 10 78 145
Date modified: