2019 Public Service Employee Survey Results by Theme for Department of Justice by Question 93. What is your current employee status?

The results of the 2019 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Top of Page

Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	35	44	10	7	4	79	11	2334
2019	Term	45	34	14	5	3	79	7	179
2019	Casual	53	31	11	3	3	84	6	34
2019	Student	46	46	7	0	0	93	0	28
2018	Indeterminate (permanent)	33	45	11	8	4	78	11	2329
2018	Term	36	47	10	5	2	83	7	163
2018	Casual	51	49	0	0	0	100	0	37
2018	Student	35	52	9	4	0	87	4	23
2017	Indeterminate (permanent)	33	45	10	8	4	78	12	2806
2017	Term	41	45	6	4	3	87	7	247
2017	Casual	49	43	6	2	0	92	2	49
2017	Student	41	46	9	4	0	87	4	52
2014	Indeterminate (permanent)	28	47	11	9	5	75	14	2814
2014	Term	39	44	8	6	3	83	9	184
2014	Casual	33	54	8	0	4	88	4	50
2014	Student	46	45	0	0	10	90	10	22
2011	Indeterminate (permanent)	34	43	10	8	4	78	12	3278
2011	Term	35	41	12	7	5	76	12	217
2011	Casual	48	40	4	8	0	88	8	25
2011	Student	52	39	0	10	0	90	10	29
2008	Indeterminate (permanent)	37	43	10	7	3	80	10	2988
2008	Term	40	41	13	4	2	82	6	189
2008	Casual	33	37	9	10	10	71	20	22
2008	Student	34	57	8	0	0	92	0	38

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	29	37	13	12	9	0	67	21	2323
2019	Term	39	41	9	7	3	0	80	10	182
2019	Casual	34	48	5	10	3	0	82	13	33
2018	Indeterminate (permanent)	27	38	13	13	9	0	65	22	2350
2018	Term	42	35	12	9	2	1	77	11	162
2018	Casual	58	34	5	0	3	0	92	3	38
2018	Student	52	43	0	0	4	0	96	4	23
2017	Indeterminate (permanent)	25	38	13	13	11	0	63	24	2801
2017	Term	39	42	9	6	5	0	80	11	247
2017	Casual	39	52	6	0	4	0	90	4	49
2017	Student	43	43	7	4	0	2	88	4	52

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	50	36	9	2	2	0	87	4	2315
2019	Term	54	31	13	3	0	0	84	3	182
2019	Casual	51	32	4	11	3	0	83	14	33
2018	Indeterminate (permanent)	49	38	8	3	2	0	87	5	2329
2018	Term	50	33	11	4	1	0	84	6	163
2018	Casual	66	34	0	0	0	0	100	0	37
2018	Student	48	43	9	0	0	0	91	0	23
2017	Indeterminate (permanent)	51	36	7	4	1	0	88	5	2801
2017	Term	55	35	6	2	2	0	90	4	246
2017	Casual	58	38	2	2	0	0	96	2	48
2017	Student	55	33	7	2	2	0	88	4	51
2014	Indeterminate (permanent)	56	33	8	2	1	0	89	3	2816
2014	Term	64	29	4	1	1	1	93	3	184
2014	Casual	56	33	10	0	0	0	90	0	50
2014	Student	76	18	0	0	5	0	95	5	22
2011	Indeterminate (permanent)	58	32	7	2	1	0	90	3	3284
2011	Term	52	36	9	3	1	0	88	4	218
2011	Casual	64	27	8	0	0	0	92	0	25
2011	Student	52	39	3	0	6	0	90	6	29

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	40	42	9	6	3	0	0	82	9	2333
2019	Term	54	35	7	4	0	0	0	89	4	182
2019	Casual	61	26	6	0	6	0	0	87	6	34
2018	Indeterminate (permanent)	37	42	12	7	3	0	0	78	10	2346
2018	Term	49	37	9	4	1	0	0	86	5	165
2018	Casual	73	24	0	3	0	0	0	97	3	38
2018	Student	43	48	4	4	0	0	0	91	4	23
2017	Indeterminate (permanent)	37	42	11	7	3	0	0	79	11	2796
2017	Term	49	40	5	3	3	0	0	89	6	245
2017	Casual	53	37	8	2	0	0	0	90	2	47
2017	Student	59	31	6	4	0	0	0	90	4	51
2014	Indeterminate (permanent)	34	43	12	7	4	0	0	77	11	2812
2014	Term	53	35	7	3	2	0	1	88	5	184
2014	Casual	45	41	10	4	0	0	0	86	4	50
2014	Student	63	27	4	0	5	0	0	90	5	22
2011	Indeterminate (permanent)	40	42	9	6	3	0	0	82	9	3282
2011	Term	48	36	7	6	4	0	0	84	9	218
2011	Casual	48	32	16	4	0	0	0	80	4	25
2011	Student	62	28	0	6	3	0	0	90	10	29
2008	Indeterminate (permanent)	41	43	8	6	2	0	0	84	8	3000
2008	Term	50	39	7	2	1	1	0	90	3	189
2008	Casual	37	39	9	5	10	0	0	76	15	22
2008	Student	41	56	3	0	0	0	0	97	0	38

Question 51. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	33	34	17	10	5	0	67	15	2336
2019	Term	56	27	9	3	4	1	84	7	181
2019	Casual	67	14	6	6	6	0	82	13	34
2018	Indeterminate (permanent)	29	34	19	10	7	0	63	18	2344
2018	Term	52	29	13	5	2	0	81	7	166
2018	Casual	68	15	11	3	0	2	86	3	38
2018	Student	83	9	4	4	0	0	91	4	23
2017	Indeterminate (permanent)	28	34	19	11	7	1	62	19	2804
2017	Term	48	33	9	6	3	0	82	9	247
2017	Casual	75	19	2	2	2	0	94	4	48
2017	Student	67	26	5	2	0	0	93	2	52
2014	Indeterminate (permanent)	20	37	19	14	9	1	57	23	2815
2014	Term	38	41	11	8	2	0	79	10	184
2014	Casual	55	25	12	6	0	2	81	6	50
2014	Student	80	14	0	0	5	0	95	5	22
2011	Indeterminate (permanent)	31	36	16	10	6	1	68	16	3272
2011	Term	46	37	8	5	4	1	83	9	217
2011	Casual	64	28	8	0	0	0	92	0	25
2011	Student	73	21	3	0	3	0	94	3	29

Question 52. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	31	36	16	11	5	0	0	68	16	2321
2019	Term	52	33	8	4	3	0	0	85	7	180
2019	Casual	66	15	10	7	3	0	0	80	10	33
2018	Indeterminate (permanent)	27	37	17	12	6	0	0	65	18	2338
2018	Term	52	29	12	5	2	0	0	81	7	164
2018	Casual	70	23	2	6	0	0	0	92	6	38
2018	Student	87	9	0	4	0	0	0	96	4	23
2017	Indeterminate (permanent)	27	37	16	13	7	0	0	64	20	2804
2017	Term	47	34	10	6	3	0	0	82	9	247
2017	Casual	70	24	2	4	0	0	0	94	4	49
2017	Student	57	35	6	2	0	0	0	92	2	52
2014	Indeterminate (permanent)	19	38	19	14	9	1	0	58	23	2815
2014	Term	40	37	13	9	2	0	0	77	10	184
2014	Casual	57	25	12	4	0	2	0	83	4	50
2014	Student	71	24	0	0	5	0	0	95	5	22
2011	Indeterminate (permanent)	30	38	14	12	6	0	0	68	18	3275
2011	Term	45	38	7	6	5	0	0	83	10	216
2011	Casual	60	32	8	0	0	0	0	92	0	25
2011	Student	65	28	0	3	3	0	0	94	6	29
2008	Indeterminate (permanent)	31	40	13	11	5	0	0	71	16	3004
2008	Term	44	43	6	6	1	1	0	87	7	188
2008	Casual	54	28	4	0	10	4	0	86	10	22
2008	Student	58	30	0	2	0	3	6	98	2	38

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	31	26	19	12	8	3	1	59	21	2335
2019	Term	44	21	14	8	7	6	1	70	16	182
2019	Casual	43	15	10	12	6	3	11	67	21	34
2018	Indeterminate (permanent)	27	27	19	14	8	3	1	57	23	2348
2018	Term	42	19	18	10	5	6	0	65	16	165
2018	Casual	60	12	14	5	3	3	2	77	8	38
2018	Student	61	13	13	9	4	0	0	74	13	23
2017	Indeterminate (permanent)	26	26	19	13	10	6	1	56	24	2803
2017	Term	36	25	14	11	5	8	0	66	18	247
2017	Casual	70	4	7	4	4	10	0	83	9	48
2017	Student	43	30	15	4	0	4	4	79	5	52
2014	Indeterminate (permanent)	24	26	18	14	11	6	1	54	26	2817
2014	Term	36	31	14	9	4	3	2	70	14	184
2014	Casual	36	22	23	4	6	6	4	64	11	50
2014	Student	36	21	24	9	5	0	4	60	15	22
2011	Indeterminate (permanent)	31	25	17	11	9	5	1	60	22	3274
2011	Term	38	25	16	7	6	6	0	68	15	218
2011	Casual	56	11	8	12	0	8	4	77	14	25
2011	Student	63	17	4	7	6	4	0	83	14	29
2008	Indeterminate (permanent)	31	29	15	12	7	5	1	64	20	3003
2008	Term	35	30	18	9	4	4	1	68	13	188
2008	Casual	24	16	19	17	10	5	8	47	31	22
2008	Student	42	19	17	2	2	12	6	74	5	38

Top of Page

Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	44	27	16	4	3	1	5	75	8	2338
2019	Term	43	24	17	5	3	5	4	74	8	183
2019	Casual	43	22	6	9	6	0	13	75	18	34

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	46	29	11	6	4	2	1	78	11	2333
2019	Term	51	22	11	5	5	4	2	78	11	182
2019	Casual	53	24	13	0	6	0	3	80	7	33
2018	Indeterminate (permanent)	44	29	12	7	5	2	1	76	12	2344
2018	Term	51	28	15	2	1	3	1	82	3	165
2018	Casual	68	24	5	3	0	0	0	92	3	38
2018	Student	65	22	9	4	0	0	0	87	4	23
2017	Indeterminate (permanent)	44	30	12	6	5	2	1	76	11	2808
2017	Term	56	26	6	4	4	4	0	86	8	247
2017	Casual	61	21	6	4	0	6	2	89	4	49
2017	Student	60	28	4	2	0	3	2	93	2	52
2014	Indeterminate (permanent)	44	28	13	7	5	2	1	74	13	2815
2014	Term	57	28	5	6	3	1	1	86	8	184
2014	Casual	61	25	4	4	0	0	6	91	4	50
2014	Student	76	14	0	0	5	0	4	94	6	22
2011	Indeterminate (permanent)	44	31	11	7	5	2	1	77	12	3280
2011	Term	53	23	11	5	3	3	1	79	9	217
2011	Casual	51	20	4	12	0	8	4	82	14	25
2011	Student	58	28	3	3	4	4	0	90	7	29
2008	Indeterminate (permanent)	42	29	12	8	5	3	1	73	14	3002
2008	Term	49	29	9	5	2	6	1	83	7	189
2008	Casual	36	32	14	4	9	5	0	72	14	22
2008	Student	55	23	3	7	0	8	3	88	8	38

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	41	34	11	8	5	1	1	76	13	2324
2019	Term	44	27	12	9	3	2	2	75	13	183
2019	Casual	42	42	3	9	4	0	0	85	13	34
2018	Indeterminate (permanent)	39	33	11	9	6	1	1	73	16	2338
2018	Term	48	31	11	8	1	1	1	80	9	166
2018	Casual	39	33	22	6	0	0	0	72	6	38
2018	Student	67	14	14	0	5	0	0	81	5	21
2017	Indeterminate (permanent)	39	34	11	9	6	1	0	73	15	2806
2017	Term	50	31	6	8	2	2	0	83	10	247
2017	Casual	54	22	12	4	2	4	2	81	6	49
2017	Student	55	26	8	6	2	2	2	84	8	52
2014	Indeterminate (permanent)	39	34	11	10	5	1	0	74	16	2814
2014	Term	50	29	12	6	4	0	1	79	10	184
2014	Casual	48	32	9	6	0	0	6	85	6	50
2014	Student	68	18	4	0	10	0	0	86	10	22
2011	Indeterminate (permanent)	38	34	10	11	6	1	0	73	17	3272
2011	Term	43	28	13	10	3	2	0	73	14	218
2011	Casual	64	24	4	8	0	0	0	88	8	25
2011	Student	44	34	11	0	7	0	4	82	7	29
2008	Indeterminate (permanent)	35	35	11	11	7	1	1	71	18	3002
2008	Term	43	29	11	10	4	3	1	75	14	189
2008	Casual	27	45	14	0	9	0	5	76	10	22
2008	Student	40	34	12	8	2	0	3	76	11	38

Question 31. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	47	30	10	7	4	1	0	78	12	2337
2019	Term	53	27	10	4	4	1	1	81	9	181
2019	Casual	55	29	7	4	3	0	3	86	6	34
2018	Indeterminate (permanent)	44	29	11	9	6	0	0	74	15	2346
2018	Term	51	25	11	9	4	1	1	76	13	166
2018	Casual	53	29	13	3	0	0	2	84	3	38
2018	Student	65	22	9	4	0	0	0	87	4	23
2017	Indeterminate (permanent)	47	28	11	7	6	0	0	76	13	2793
2017	Term	61	23	9	5	2	0	0	84	7	246
2017	Casual	65	20	8	4	2	0	0	85	6	49
2017	Student	59	34	3	2	2	0	0	93	4	52
2014	Indeterminate (permanent)	46	30	11	9	5	0	0	76	14	2814
2014	Term	57	27	7	5	5	1	0	84	9	183
2014	Casual	67	21	8	2	0	2	0	90	2	50
2014	Student	76	14	0	4	5	0	0	90	10	22

Senior management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	30	33	15	9	5	8	0	69	15	2334
2019	Term	55	22	10	3	1	9	0	84	5	182
2019	Casual	66	19	9	0	6	0	0	85	6	34
2018	Indeterminate (permanent)	28	31	17	9	6	9	0	65	16	2357
2018	Term	49	27	9	2	0	12	2	88	2	166
2018	Casual	49	20	14	0	0	17	0	84	0	39
2018	Student	59	23	14	0	5	0	0	82	5	22
2017	Indeterminate (permanent)	27	32	17	9	6	10	0	65	17	2804
2017	Term	45	30	7	4	3	11	0	85	7	247
2017	Casual	64	12	10	0	2	12	0	87	2	49
2017	Student	59	25	8	0	0	8	0	91	0	52
2014	Indeterminate (permanent)	24	33	18	9	5	10	0	63	16	2815
2014	Term	45	31	8	4	2	10	0	84	7	184
2014	Casual	45	31	6	0	0	16	2	93	0	50
2014	Student	66	20	4	0	10	0	0	86	10	22
2011	Indeterminate (permanent)	31	31	16	8	6	8	0	68	14	3280
2011	Term	41	26	16	6	3	9	0	73	10	217
2011	Casual	32	40	16	0	0	8	4	81	0	25
2011	Student	48	23	7	3	0	14	4	87	4	29

Question 35. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	25	33	17	14	8	2	0	60	22	2331
2019	Term	55	19	15	5	2	3	0	76	8	182
2019	Casual	58	20	15	0	7	0	0	78	7	33
2018	Indeterminate (permanent)	22	33	18	14	11	3	0	56	25	2350
2018	Term	52	28	10	5	2	4	0	83	7	166
2018	Casual	41	34	13	3	0	9	0	83	3	39
2018	Student	57	30	13	0	0	0	0	87	0	23
2017	Indeterminate (permanent)	21	32	18	15	11	3	0	54	27	2809
2017	Term	44	29	8	8	5	6	0	77	14	246
2017	Casual	67	12	10	6	2	2	0	82	8	49
2017	Student	60	28	6	0	0	6	0	93	0	52
2014	Indeterminate (permanent)	17	32	20	17	12	2	0	50	30	2816
2014	Term	36	34	15	7	5	3	0	72	12	184
2014	Casual	45	29	15	6	0	6	0	78	6	50
2014	Student	71	20	0	0	10	0	0	90	10	22
2011	Indeterminate (permanent)	22	33	18	13	11	3	0	57	25	3275
2011	Term	35	32	15	8	6	3	0	70	15	217
2011	Casual	32	52	8	4	0	0	4	87	4	25
2011	Student	45	47	4	4	0	0	0	93	4	29
2008	Indeterminate (permanent)	22	33	19	14	10	3	0	56	24	2997
2008	Term	34	36	15	7	2	5	0	74	10	189
2008	Casual	50	23	5	4	14	4	0	76	19	22
2008	Student	45	28	10	5	0	8	3	82	6	38

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	17	32	20	16	9	6	0	52	27	2324
2019	Term	40	23	13	7	3	14	0	73	11	182
2019	Casual	50	26	12	3	6	3	0	78	9	33
2018	Indeterminate (permanent)	14	29	22	18	11	7	0	46	31	2345
2018	Term	34	32	13	7	1	12	0	76	9	166
2018	Casual	34	23	13	14	0	17	0	68	16	39
2018	Student	39	43	9	9	0	0	0	83	9	23
2017	Indeterminate (permanent)	13	29	21	18	12	7	0	45	32	2803
2017	Term	31	25	13	11	6	14	0	65	20	246
2017	Casual	56	14	10	6	2	12	0	79	9	49
2017	Student	42	25	12	2	0	19	0	83	3	52
2014	Indeterminate (permanent)	11	27	22	21	13	6	0	40	36	2811
2014	Term	26	28	18	12	6	9	0	60	20	184
2014	Casual	33	30	8	10	2	14	2	75	15	50
2014	Student	52	18	10	0	10	10	0	78	11	22
2011	Indeterminate (permanent)	13	32	20	18	9	9	0	49	30	3277
2011	Term	23	33	15	11	4	13	0	65	17	218
2011	Casual	15	52	20	4	0	8	0	74	5	25
2011	Student	32	36	7	7	0	18	0	83	8	28
2008	Indeterminate (permanent)	12	31	20	18	9	9	0	48	30	3000
2008	Term	24	29	14	11	3	19	0	66	17	189
2008	Casual	19	35	19	4	9	9	5	62	15	22
2008	Student	32	21	16	4	0	23	3	72	6	38

Question 37. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	16	33	19	19	11	2	0	50	31	2337
2019	Term	39	31	13	6	4	7	0	75	11	182
2019	Casual	31	38	21	6	4	0	0	69	10	34
2018	Indeterminate (permanent)	13	31	20	21	12	3	0	46	34	2353
2018	Term	34	32	14	9	4	7	0	70	14	164
2018	Casual	36	34	13	11	0	7	0	75	11	39
2018	Student	26	48	13	4	0	9	0	81	5	23
2017	Indeterminate (permanent)	13	30	19	21	13	3	0	44	36	2799
2017	Term	30	31	13	12	6	8	0	66	20	246
2017	Casual	59	20	8	4	2	6	0	84	7	48
2017	Student	45	22	18	0	0	15	0	79	0	52
2014	Indeterminate (permanent)	11	28	20	22	16	3	0	40	40	2815
2014	Term	23	30	17	20	6	3	1	56	27	184
2014	Casual	30	32	14	6	2	12	4	73	10	50
2014	Student	67	19	0	8	5	0	0	86	14	22
2011	Indeterminate (permanent)	14	34	17	18	11	4	0	51	31	3269
2011	Term	22	39	13	13	6	6	0	65	20	218
2011	Casual	36	36	28	0	0	0	0	72	0	25
2011	Student	44	35	18	4	0	0	0	78	4	28
2008	Indeterminate (permanent)	16	39	15	18	9	4	0	56	27	3002
2008	Term	25	45	13	7	6	4	0	73	14	188
2008	Casual	34	32	9	9	5	11	0	74	16	22
2008	Student	39	27	7	8	0	16	3	82	9	38

Top of Page

Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	25	39	13	13	10	0	0	64	23	2330
2019	Term	40	33	13	10	4	1	1	73	14	181
2019	Casual	41	37	8	8	3	3	0	80	12	33
2018	Indeterminate (permanent)	24	34	14	16	11	0	0	58	28	2351
2018	Term	31	40	17	10	2	1	0	71	11	164
2018	Casual	57	27	13	2	0	0	0	85	2	38
2018	Student	52	35	9	0	4	0	0	87	4	23
2017	Indeterminate (permanent)	22	36	14	15	12	0	0	59	28	2804
2017	Term	35	41	10	8	4	1	0	77	13	247
2017	Casual	53	31	8	4	4	0	0	84	8	49
2017	Student	56	37	3	2	0	2	0	94	2	52
2014	Indeterminate (permanent)	19	36	16	17	13	0	0	55	30	2811
2014	Term	31	46	8	10	4	0	0	77	15	184
2014	Casual	30	50	10	8	2	0	0	80	10	50
2014	Student	54	33	8	0	5	0	0	86	5	22
2011	Indeterminate (permanent)	25	38	14	14	10	0	0	63	23	3281
2011	Term	35	38	12	11	3	1	0	74	14	217
2011	Casual	35	37	15	13	0	0	0	72	13	25
2011	Student	48	35	14	0	0	4	0	86	0	29

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	29	44	12	10	4	0	0	74	14	2318
2019	Term	37	39	13	9	0	1	1	77	9	181
2019	Casual	39	37	12	9	2	0	0	76	12	33
2018	Indeterminate (permanent)	29	44	14	10	4	0	0	73	14	2352
2018	Term	36	37	16	9	2	1	0	73	11	165
2018	Casual	51	30	16	3	0	0	0	81	3	37
2018	Student	43	52	4	0	0	0	0	96	0	23
2017	Indeterminate (permanent)	27	46	13	10	4	0	0	73	14	2807
2017	Term	39	43	8	8	2	0	0	82	10	247
2017	Casual	43	37	10	4	6	0	0	80	10	49
2017	Student	38	47	8	8	0	0	0	85	8	52

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	37	34	12	9	6	1	1	72	15	2340
2019	Term	42	30	11	7	5	3	2	77	12	182
2019	Casual	40	32	13	4	5	4	3	77	9	34
2018	Indeterminate (permanent)	33	36	13	11	6	1	0	70	17	2346
2018	Term	36	34	14	12	2	2	1	72	14	166
2018	Casual	51	20	21	5	0	3	0	72	6	38
2018	Student	65	13	17	0	4	0	0	78	4	23
2017	Indeterminate (permanent)	34	37	12	9	7	0	0	72	16	2804
2017	Term	41	41	8	7	2	2	0	83	8	247
2017	Casual	43	30	15	4	4	4	0	76	8	49
2017	Student	40	40	8	10	2	0	0	80	12	52
2014	Indeterminate (permanent)	35	36	12	10	6	0	0	72	16	2818
2014	Term	42	38	8	5	4	0	1	82	10	184
2014	Casual	31	46	11	8	0	0	4	81	8	50
2014	Student	72	14	0	4	10	0	0	86	14	22
2011	Indeterminate (permanent)	34	37	11	10	7	1	0	72	17	3281
2011	Term	41	33	11	10	5	0	0	74	15	217
2011	Casual	47	21	8	16	0	0	8	73	18	25
2011	Student	31	41	10	7	7	0	4	75	15	29
2008	Indeterminate (permanent)	31	36	13	11	7	1	1	68	19	3004
2008	Term	40	29	11	13	3	1	3	72	17	187
2008	Casual	26	32	10	5	23	0	4	60	29	22
2008	Student	38	28	8	21	2	0	3	67	24	38

Job fit and development

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	31	45	10	11	3	0	0	76	14	2318
2019	Term	34	37	12	12	3	1	1	72	16	182
2019	Casual	24	43	16	7	3	0	8	72	10	33
2018	Indeterminate (permanent)	27	48	9	11	4	0	0	76	16	2355
2018	Term	30	43	10	13	3	0	1	74	16	165
2018	Casual	53	32	5	6	0	0	5	88	6	37
2018	Student	39	43	17	0	0	0	0	83	0	23
2017	Indeterminate (permanent)	30	43	10	12	5	0	0	73	17	2812
2017	Term	28	48	8	14	2	0	0	76	15	247
2017	Casual	41	31	8	4	14	0	2	73	19	49
2017	Student	40	33	13	12	0	0	2	74	13	52
2014	Indeterminate (permanent)	26	42	12	13	7	0	0	68	20	2815
2014	Term	35	41	8	10	5	0	0	77	15	184
2014	Casual	34	24	18	11	4	0	8	63	17	50
2014	Student	49	37	0	4	10	0	0	86	14	22
2011	Indeterminate (permanent)	34	41	10	10	4	0	1	76	14	3280
2011	Term	37	34	11	11	6	1	0	72	17	218
2011	Casual	33	40	8	8	0	0	10	81	9	25
2011	Student	39	40	14	0	3	0	3	82	4	29
2008	Indeterminate (permanent)	27	45	11	11	5	0	1	73	16	3002
2008	Term	37	45	10	6	3	0	0	82	9	188
2008	Casual	15	46	4	13	10	0	12	69	26	22
2008	Student	46	30	7	12	5	0	0	76	17	38

Question 44. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	17	33	17	16	15	2	0	51	32	2331
2019	Term	38	28	15	6	6	7	0	72	12	182
2019	Casual	41	36	5	6	3	10	0	86	9	34
2018	Indeterminate (permanent)	16	32	18	19	14	1	0	48	34	2340
2018	Term	38	29	11	14	2	5	1	71	17	165
2018	Casual	30	37	8	12	3	10	0	75	16	39
2018	Student	39	35	22	0	4	0	0	74	4	23
2017	Indeterminate (permanent)	20	34	16	17	12	2	0	54	30	2794
2017	Term	37	35	8	9	6	6	0	75	16	247
2017	Casual	41	19	12	4	4	18	2	75	10	49
2017	Student	47	28	5	4	0	13	2	89	5	52
2014	Indeterminate (permanent)	16	32	16	18	17	2	0	49	36	2815
2014	Term	29	34	12	14	4	7	0	68	19	182
2014	Casual	30	27	14	6	2	14	6	72	10	50
2014	Student	56	15	5	10	6	9	0	78	17	21
2011	Indeterminate (permanent)	25	35	13	14	12	1	0	61	26	3283
2011	Term	34	32	17	8	5	3	0	69	14	217
2011	Casual	40	29	4	0	0	8	20	94	0	25
2011	Student	32	34	10	4	7	7	7	76	12	29
2008	Indeterminate (permanent)	20	35	17	16	11	1	0	56	27	2997
2008	Term	33	39	13	8	3	2	1	75	12	188
2008	Casual	20	26	22	4	5	23	0	59	12	22
2008	Student	39	37	13	8	0	3	0	79	8	38

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	15	26	14	19	24	2	1	42	44	2341
2019	Term	33	26	15	11	6	6	2	64	19	182
2019	Casual	16	30	8	12	13	6	16	58	32	34
2018	Indeterminate (permanent)	13	24	14	21	25	2	1	38	47	2348
2018	Term	32	24	12	17	6	7	2	61	26	165
2018	Casual	30	11	17	9	13	11	9	51	28	39
2018	Student	43	35	13	0	4	4	0	82	5	23
2017	Indeterminate (permanent)	14	21	12	20	30	2	1	36	51	2808
2017	Term	22	30	11	12	12	11	2	60	28	247
2017	Casual	31	19	17	7	6	10	10	62	17	49
2017	Student	28	31	21	4	0	8	8	70	5	52
2014	Indeterminate (permanent)	8	17	11	22	38	2	1	26	62	2817
2014	Term	11	25	14	21	23	3	3	38	46	184
2014	Casual	16	18	8	7	11	14	26	56	30	50
2014	Student	35	13	10	10	5	18	8	66	21	22
2011	Indeterminate (permanent)	11	20	12	23	33	1	1	31	56	3280
2011	Term	13	24	17	18	17	8	2	42	39	217
2011	Casual	33	16	8	8	0	4	31	74	13	25
2011	Student	21	27	14	17	7	7	7	56	28	29
2008	Indeterminate (permanent)	12	29	13	21	23	1	1	42	45	2989
2008	Term	24	38	11	11	7	6	3	68	20	188
2008	Casual	27	19	23	8	14	4	4	51	24	22
2008	Student	33	32	14	3	5	11	2	75	9	38

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	46	25	15	7	4	1	3	73	11	2338
2019	Term	55	20	13	0	0	1	9	84	1	182
2019	Casual	51	20	6	0	0	4	20	92	0	34

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	62	10	6	4	4	2	12	84	9	2334
2019	Term	60	11	6	5	3	3	11	84	9	181
2019	Casual	45	0	4	6	10	4	32	70	25	34

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	52	25	12	4	3	1	3	80	8	2330
2019	Term	59	17	10	4	2	2	6	82	7	182
2019	Casual	38	11	7	3	4	9	29	79	10	34

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	46	22	14	6	5	3	3	73	12	2322
2019	Term	55	17	9	4	2	4	8	82	8	181
2019	Casual	28	15	13	3	4	9	29	69	10	34

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	43	14	12	10	14	2	5	62	26	2330
2019	Term	56	18	8	5	4	3	7	82	10	181
2019	Casual	42	12	5	3	7	5	25	78	14	34

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	76	10	4	2	1	2	4	92	3	2333
2019	Term	75	8	8	2	1	2	4	88	3	182
2019	Casual	46	3	5	6	7	4	29	73	20	34

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	74	8	4	2	4	5	4	89	6	2326
2019	Term	80	5	4	1	1	4	4	93	2	180
2019	Casual	71	3	3	3	0	0	20	93	4	33

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	79	6	3	1	1	2	8	94	3	2329
2019	Term	79	6	4	0	1	3	8	95	1	179
2019	Casual	63	6	0	3	0	0	29	96	4	34

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	25	38	15	15	7	0	0	63	23	2316
2019	Term	34	33	21	9	2	1	0	67	11	181
2019	Casual	33	30	20	10	3	4	0	65	14	33
2018	Indeterminate (permanent)	23	38	15	14	9	0	0	62	23	2342
2018	Term	27	34	20	16	3	1	0	61	19	163
2018	Casual	36	34	25	2	3	0	0	70	5	36
2018	Student	35	48	0	9	4	0	4	86	14	23
2017	Indeterminate (permanent)	24	40	13	14	8	0	0	64	23	2798
2017	Term	26	45	12	9	5	1	0	73	14	246
2017	Casual	27	41	15	2	8	2	4	73	11	47
2017	Student	47	25	13	13	0	0	2	73	13	51
2014	Indeterminate (permanent)	16	39	13	19	12	0	0	55	31	2815
2014	Term	20	42	17	12	10	0	0	62	21	184
2014	Casual	25	40	17	10	2	0	6	70	13	50
2014	Student	44	36	4	0	10	5	0	85	10	22
2011	Indeterminate (permanent)	28	41	12	11	7	0	0	70	19	3277
2011	Term	29	36	20	7	5	2	0	67	12	217
2011	Casual	49	36	4	8	0	3	0	87	9	25
2011	Student	24	41	21	3	3	4	4	71	7	29

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	30	36	16	11	7	0	0	66	18	2327
2019	Term	39	34	17	6	3	0	0	73	10	182
2019	Casual	41	28	18	7	3	0	4	72	10	33
2018	Indeterminate (permanent)	29	38	15	12	7	0	0	66	19	2335
2018	Term	39	35	16	7	2	0	0	75	9	163
2018	Casual	47	33	11	5	3	0	0	81	8	38
2018	Student	52	48	0	0	0	0	0	100	0	23
2017	Indeterminate (permanent)	29	37	16	11	6	0	0	66	18	2796
2017	Term	38	36	15	7	3	1	0	75	10	246
2017	Casual	33	43	8	4	6	0	5	80	11	48
2017	Student	45	31	9	12	1	0	2	77	14	51
2014	Indeterminate (permanent)	22	38	16	14	10	0	0	60	24	2816
2014	Term	28	37	20	10	4	0	0	66	14	184
2014	Casual	41	38	13	4	2	0	2	81	6	50
2014	Student	49	37	4	0	10	0	0	86	10	22

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	28	42	14	11	5	0	0	70	16	2297
2019	Term	43	35	14	6	2	0	1	78	8	180
2019	Casual	34	54	6	6	0	0	0	88	6	34
2018	Indeterminate (permanent)	26	38	14	14	8	0	0	63	22	2341
2018	Term	40	39	13	7	1	0	0	79	8	164
2018	Casual	62	30	7	0	0	0	0	93	0	38
2018	Student	43	52	0	0	0	4	0	100	0	23
2017	Indeterminate (permanent)	27	38	14	13	7	0	0	66	20	2799
2017	Term	39	41	11	6	2	0	0	80	9	246
2017	Casual	41	44	11	0	4	0	0	85	4	48
2017	Student	46	30	12	7	0	4	0	80	8	51
2014	Indeterminate (permanent)	23	39	16	14	8	0	0	62	23	2814
2014	Term	35	43	12	6	3	0	0	78	10	184
2014	Casual	44	35	13	4	0	2	2	82	4	50
2014	Student	49	28	13	0	5	4	0	81	6	22
2011	Indeterminate (permanent)	34	42	10	9	4	0	0	77	13	3278
2011	Term	45	34	10	7	2	0	1	81	9	217
2011	Casual	43	45	12	0	0	0	0	88	0	25
2011	Student	56	34	7	0	0	0	4	93	0	29

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	16	39	23	13	5	5	0	58	19	2333
2019	Term	27	34	21	8	2	7	0	66	11	182
2019	Casual	22	39	24	11	4	0	0	61	14	34
2018	Indeterminate (permanent)	15	34	26	14	7	4	0	51	22	2349
2018	Term	30	34	20	6	3	8	0	69	9	164
2018	Casual	19	40	28	4	0	10	0	65	5	39
2018	Student	30	52	9	0	4	4	0	86	5	23
2017	Indeterminate (permanent)	15	34	23	14	8	5	0	52	23	2802
2017	Term	23	40	16	8	4	8	0	68	14	246
2017	Casual	41	26	13	6	2	6	6	76	9	49
2017	Student	29	33	16	4	0	17	2	76	4	52

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	36	36	10	11	7	0	0	71	18	2331
2019	Term	41	29	16	5	7	2	0	72	12	181
2019	Casual	55	20	13	12	0	0	0	75	12	34
2018	Indeterminate (permanent)	36	37	10	11	6	0	0	73	17	2347
2018	Term	46	37	9	8	1	1	0	83	8	165
2018	Casual	72	14	7	3	0	2	2	90	3	38
2018	Student	61	26	9	0	4	0	0	87	4	23
2017	Indeterminate (permanent)	36	36	10	11	7	0	0	72	18	2806
2017	Term	51	31	9	5	4	0	0	83	8	247
2017	Casual	51	23	12	4	6	0	4	77	10	49
2017	Student	56	27	12	3	0	2	0	85	3	52
2014	Indeterminate (permanent)	32	37	11	12	8	0	0	69	20	2815
2014	Term	40	40	9	6	4	1	1	81	10	184
2014	Casual	48	23	10	6	2	2	8	80	9	50
2014	Student	55	35	0	0	5	4	0	94	6	22
2011	Indeterminate (permanent)	39	37	9	8	5	1	1	77	14	3284
2011	Term	45	38	7	4	4	1	0	85	8	217
2011	Casual	52	28	12	0	0	3	4	87	0	25
2011	Student	59	25	13	0	3	0	0	84	3	29

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	24	32	22	12	9	0	0	56	22	2321
2019	Term	43	34	13	7	3	1	0	77	10	182
2019	Casual	50	41	9	0	0	0	0	91	0	33
2018	Indeterminate (permanent)	23	32	22	13	9	0	0	55	23	2352
2018	Term	48	25	18	4	4	0	0	74	9	166
2018	Casual	51	39	3	0	2	2	2	95	3	39
2018	Student	43	39	13	4	0	0	0	83	4	23
2017	Indeterminate (permanent)	24	36	21	12	7	0	1	60	19	2810
2017	Term	36	40	14	7	2	1	0	77	9	247
2017	Casual	59	35	6	0	0	0	0	94	0	49
2017	Student	58	37	4	0	0	0	2	96	0	52
2014	Indeterminate (permanent)	23	35	23	11	8	0	0	58	19	2815
2014	Term	31	42	19	4	3	0	0	73	7	184
2014	Casual	52	37	4	6	0	0	0	89	6	50
2014	Student	53	42	5	0	0	0	0	95	0	22
2011	Indeterminate (permanent)	27	35	21	10	6	0	0	63	16	3277
2011	Term	36	37	18	6	2	0	0	74	8	218
2011	Casual	60	24	15	0	0	0	0	85	0	25
2011	Student	37	35	18	7	3	0	0	72	11	29
2008	Indeterminate (permanent)	19	32	25	14	9	0	0	51	24	3002
2008	Term	31	35	21	7	5	1	0	67	12	190
2008	Casual	66	21	9	0	4	0	0	87	4	22
2008	Student	23	57	14	3	3	0	0	80	6	38

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	53	24	7	7	6	2	2	80	13	2336
2019	Term	57	16	8	4	8	4	3	78	13	182
2019	Casual	58	12	9	4	6	4	6	78	11	33
2017	Indeterminate (permanent)	50	26	6	7	5	3	3	81	12	2807
2017	Term	53	22	6	4	2	10	4	86	7	245
2017	Casual	52	17	6	8	0	6	11	83	10	48
2017	Student	56	13	2	2	2	17	8	93	5	52
2014	Indeterminate (permanent)	50	25	8	5	5	3	4	81	11	2817
2014	Term	54	22	5	6	4	6	3	84	11	184
2014	Casual	67	15	2	2	2	8	4	93	4	50
2014	Student	49	18	9	0	5	0	18	83	7	22
2011	Indeterminate (permanent)	47	28	7	6	6	2	3	80	13	3283
2011	Term	43	27	11	4	2	7	6	80	7	217
2011	Casual	44	24	0	4	0	4	24	94	6	25
2011	Student	44	20	7	14	4	0	11	72	20	29

Mobility and retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2019	Indeterminate (permanent)	22	39	39	2347
2019	Term	23	43	35	183
2019	Casual	36	33	31	34
2018	Indeterminate (permanent)	23	39	38	2351
2018	Term	18	42	40	165
2018	Casual	38	25	37	39
2018	Student	32	27	41	22
2017	Indeterminate (permanent)	24	39	37	2807
2017	Term	18	40	42	246
2017	Casual	36	36	29	49
2017	Student	32	33	35	52
2014	Indeterminate (permanent)	22	40	38	2814
2014	Term	15	49	36	184
2014	Casual	45	16	39	50
2014	Student	27	28	45	22
2011	Indeterminate (permanent)	22	42	36	3286
2011	Term	27	40	33	218
2011	Casual	45	34	21	24
2011	Student	26	46	28	29

Question 55. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2019	Indeterminate (permanent)	17	34	33	8	0	7	520
2019	Term	0	31	26	4	26	12	42
2018	Indeterminate (permanent)	15	34	32	12	0	7	539
2018	Term	4	22	20	6	34	14	30
2017	Indeterminate (permanent)	17	27	38	13	0	5	673
2017	Term	2	26	27	13	28	4	45
2017	Casual	0	5	5	0	89	0	18
2017	Student	0	0	0	6	87	6	16
2014	Indeterminate (permanent)	14	32	33	13	9999	8	650
2014	Term	9	18	33	25	9999	16	30
2014	Casual	4	9	13	8	9999	66	23
2011	Indeterminate (permanent)	14	30	35	15	9999	6	737
2011	Term	1	24	32	17	9999	25	59
2011	Casual	0	20	10	9	9999	62	11

Top of Page

Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	38	42	12	6	2	0	80	8	2325
2019	Term	49	40	8	2	1	0	89	3	182
2019	Casual	40	47	7	0	3	4	90	3	32
2018	Indeterminate (permanent)	39	42	10	6	2	0	81	8	2351
2018	Term	47	42	5	5	1	0	89	6	165
2018	Casual	44	48	5	0	3	0	93	3	38
2018	Student	43	48	4	0	0	4	95	0	23
2017	Indeterminate (permanent)	36	41	12	7	4	1	78	11	2805
2017	Term	43	45	6	4	1	2	89	5	246
2017	Casual	61	31	6	0	2	0	92	2	48
2017	Student	51	36	8	3	2	0	87	6	52
2014	Indeterminate (permanent)	31	41	15	8	4	1	73	12	2814
2014	Term	42	42	11	5	1	0	84	6	183
2014	Casual	42	48	6	4	0	0	90	4	50
2014	Student	67	28	0	0	5	0	95	5	22
2011	Indeterminate (permanent)	36	42	11	7	3	1	78	11	3276
2011	Term	45	37	10	5	2	0	83	7	216
2011	Casual	50	42	4	4	0	0	91	4	24
2011	Student	41	55	0	0	0	4	100	0	29
2008	Indeterminate (permanent)	42	40	9	5	2	1	83	8	2999
2008	Term	43	43	11	2	1	0	86	3	190
2008	Casual	41	31	9	14	0	4	76	15	22
2008	Student	36	56	6	2	0	0	92	2	38

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	22	44	19	10	3	1	0	68	13	2339
2019	Term	38	36	14	6	2	4	0	77	9	181
2019	Casual	34	50	6	0	0	10	0	93	0	34
2018	Indeterminate (permanent)	20	43	21	12	4	1	0	63	16	2344
2018	Term	37	40	12	7	2	2	0	78	9	165
2018	Casual	48	31	16	0	0	5	0	83	0	39
2018	Student	29	62	5	5	0	0	0	90	5	21
2017	Indeterminate (permanent)	21	41	19	13	5	1	0	63	18	2799
2017	Term	32	42	13	9	2	2	0	75	12	246
2017	Casual	57	29	4	4	2	2	2	89	6	48
2017	Student	36	47	6	8	0	4	0	86	8	51
2014	Indeterminate (permanent)	15	39	22	14	8	3	0	55	23	2815
2014	Term	25	41	21	8	3	2	0	67	11	184
2014	Casual	33	48	15	0	2	2	0	83	2	50
2014	Student	57	28	4	0	5	5	0	90	6	22
2011	Indeterminate (permanent)	22	40	18	12	5	3	0	64	17	3277
2011	Term	29	39	17	7	3	5	0	72	10	218
2011	Casual	36	48	8	0	0	8	0	91	0	25
2011	Student	46	37	17	0	0	0	0	83	0	29

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	8	24	39	21	6	1	1	28	32	2338
2019	Term	2	13	35	22	19	5	4	45	16	183
2019	Casual	0	18	39	17	20	0	6	39	19	34
2018	Indeterminate (permanent)	8	23	41	19	7	1	1	27	32	2351
2018	Term	4	9	33	32	15	1	5	51	14	164
2018	Casual	0	13	44	16	24	0	2	41	13	39
2018	Student	9	4	17	30	30	9	0	67	14	23
2017	Indeterminate (permanent)	9	23	40	18	7	1	2	26	33	2794
2017	Term	3	14	34	27	14	4	4	45	19	244
2017	Casual	2	20	24	25	23	0	6	51	24	49
2017	Student	0	18	28	23	22	2	8	49	19	52
2014	Indeterminate (permanent)	9	27	38	18	5	1	2	24	37	2811
2014	Term	4	14	33	25	16	2	4	45	20	183
2014	Casual	0	17	33	21	18	2	8	44	19	50
2014	Student	0	13	22	26	19	5	14	56	16	22
2011	Indeterminate (permanent)	7	21	37	21	9	1	3	32	30	3274
2011	Term	4	12	28	30	19	3	4	53	18	217
2011	Casual	4	25	15	40	8	8	0	53	31	25
2011	Student	6	10	20	28	25	7	4	59	19	29
2008	Indeterminate (permanent)	8	24	38	21	7	1	2	29	32	3001
2008	Term	6	14	33	27	14	3	4	44	21	189
2008	Casual	8	9	27	28	19	5	5	52	19	22
2008	Student	0	13	26	37	10	10	3	55	15	38

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	6	14	28	33	14	2	2	50	21	2318
2019	Term	4	6	19	26	31	10	2	66	12	183
2019	Casual	0	6	18	32	38	0	6	75	6	34
2018	Indeterminate (permanent)	8	16	30	30	14	2	1	45	24	2344
2018	Term	5	8	25	26	27	7	3	58	14	163
2018	Casual	0	5	25	26	32	10	2	66	5	39
2018	Student	0	4	13	26	52	4	0	82	5	23
2017	Indeterminate (permanent)	8	16	29	27	14	3	4	44	25	2790
2017	Term	5	11	19	22	29	9	4	59	19	243
2017	Casual	2	14	12	18	41	7	6	68	19	49
2017	Student	0	2	17	23	47	6	6	79	2	52
2014	Indeterminate (permanent)	9	19	32	24	11	2	3	38	29	2808
2014	Term	8	14	26	26	19	5	3	49	23	183
2014	Casual	4	4	32	23	22	6	8	53	9	50
2014	Student	0	0	14	17	59	0	10	84	0	22
2011	Indeterminate (permanent)	6	11	24	32	19	3	5	55	18	3271
2011	Term	6	9	17	28	27	7	5	63	17	217
2011	Casual	0	24	20	20	19	8	8	47	29	25
2011	Student	6	0	4	21	58	3	7	89	7	29
2008	Indeterminate (permanent)	5	14	28	31	16	3	3	50	20	2997
2008	Term	2	10	20	28	29	5	6	64	13	189
2008	Casual	9	4	28	9	14	14	22	36	20	22
2008	Student	4	8	5	37	25	12	8	78	16	38

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	15	24	33	18	7	2	2	25	40	2329
2019	Term	8	15	21	29	21	3	3	53	24	182
2019	Casual	11	22	29	15	14	4	6	32	36	34
2018	Indeterminate (permanent)	15	24	34	16	8	1	1	24	41	2346
2018	Term	8	14	27	24	20	3	4	47	24	164
2018	Casual	5	12	26	7	40	7	2	52	19	39
2018	Student	5	9	27	27	14	9	9	50	17	22
2017	Indeterminate (permanent)	17	23	32	17	7	1	3	25	41	2795
2017	Term	10	13	34	19	14	5	5	36	26	244
2017	Casual	10	12	17	16	28	4	13	53	27	49
2017	Student	6	10	22	17	31	9	6	56	18	52
2014	Indeterminate (permanent)	20	26	31	15	5	1	2	20	48	2812
2014	Term	17	18	25	23	10	3	4	36	37	183
2014	Casual	10	12	34	14	12	10	8	33	26	50
2014	Student	4	8	22	25	25	5	10	59	15	22
2011	Indeterminate (permanent)	14	21	32	18	10	1	4	29	37	3272
2011	Term	8	15	30	19	17	6	4	41	26	218
2011	Casual	8	25	12	35	4	12	4	47	39	25
2011	Student	3	7	27	28	24	3	7	59	11	29
2008	Indeterminate (permanent)	11	23	33	20	8	1	3	29	36	2995
2008	Term	7	12	36	18	17	4	6	39	21	189
2008	Casual	13	12	32	22	0	5	15	28	32	22
2008	Student	4	17	35	21	14	9	0	38	23	38

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	9	22	40	21	7	0	1	28	32	2322
2019	Term	2	7	32	33	22	3	1	57	10	182
2019	Casual	6	4	20	29	35	0	6	68	10	34
2018	Indeterminate (permanent)	10	22	40	20	7	0	1	28	32	2330
2018	Term	4	6	33	30	24	1	3	56	10	165
2018	Casual	3	2	23	26	39	2	5	70	5	39
2018	Student	5	5	14	36	41	0	0	77	9	22
2017	Indeterminate (permanent)	9	23	38	21	6	1	2	28	33	2787
2017	Term	2	10	29	32	22	1	3	57	13	243
2017	Casual	2	12	18	22	35	0	11	64	16	49
2017	Student	0	4	13	29	45	1	8	81	5	52
2014	Indeterminate (permanent)	11	22	40	20	6	0	2	26	33	2794
2014	Term	5	10	32	36	16	1	1	53	15	181
2014	Casual	0	3	31	22	29	4	11	59	4	50
2014	Student	0	4	9	32	50	0	5	86	5	22
2011	Indeterminate (permanent)	7	18	38	24	10	1	3	35	25	3259
2011	Term	2	5	31	33	24	2	3	60	8	217
2011	Casual	4	4	27	27	32	4	0	63	9	25
2011	Student	0	0	14	46	37	3	0	86	0	29
2008	Indeterminate (permanent)	7	19	42	22	8	0	2	30	27	2991
2008	Term	1	11	34	28	20	2	4	51	13	189
2008	Casual	13	11	8	48	15	5	0	66	25	21
2008	Student	2	3	38	35	21	0	0	57	5	38

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	16	24	32	18	7	1	2	26	42	2330
2019	Term	3	11	19	27	29	8	3	62	16	182
2019	Casual	6	6	16	34	28	0	10	68	14	34
2018	Indeterminate (permanent)	20	28	29	15	6	1	1	22	49	2348
2018	Term	7	18	15	24	29	3	4	57	27	165
2018	Casual	0	5	20	11	49	8	7	70	6	39
2018	Student	0	5	18	23	41	9	5	74	5	22
2017	Indeterminate (permanent)	20	28	28	14	7	1	2	22	49	2789
2017	Term	9	17	24	19	21	4	5	44	29	243
2017	Casual	2	10	24	17	32	2	13	57	15	48
2017	Student	0	2	18	22	45	6	6	77	2	51
2014	Indeterminate (permanent)	25	31	27	11	5	1	2	16	57	2808
2014	Term	15	21	27	22	10	2	3	34	38	183
2014	Casual	7	8	24	28	20	6	8	56	17	50
2014	Student	0	5	21	10	40	5	18	65	7	22
2011	Indeterminate (permanent)	14	22	31	18	10	1	4	29	38	3272
2011	Term	7	9	29	23	21	5	6	49	18	218
2011	Casual	4	15	12	40	20	4	4	66	21	25
2011	Student	6	3	3	41	31	7	7	85	11	29
2008	Indeterminate (permanent)	12	23	32	20	9	1	3	30	37	2988
2008	Term	3	11	28	22	27	4	6	54	15	187
2008	Casual	9	9	18	24	18	9	12	54	23	22
2008	Student	2	3	24	29	31	10	0	67	6	38

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	11	20	32	25	9	2	2	35	32	2327
2019	Term	5	14	20	17	30	13	2	55	22	183
2019	Casual	6	25	2	25	28	4	10	61	36	34
2018	Indeterminate (permanent)	14	21	31	21	9	2	2	31	36	2336
2018	Term	8	10	30	21	22	7	2	48	20	163
2018	Casual	6	7	10	14	33	20	10	67	19	39
2018	Student	0	9	13	17	35	22	4	71	12	23
2017	Indeterminate (permanent)	10	20	29	23	12	2	4	37	32	2796
2017	Term	7	13	22	19	21	10	8	49	24	244
2017	Casual	6	16	14	20	20	15	8	52	29	49
2017	Student	0	2	6	17	47	16	12	88	3	52
2014	Indeterminate (permanent)	10	16	33	25	11	2	4	38	27	2805
2014	Term	9	10	21	25	22	8	5	54	22	182
2014	Casual	4	16	23	19	18	14	8	46	25	50
2014	Student	0	0	9	24	44	10	14	89	0	22
2011	Indeterminate (permanent)	8	16	27	26	16	2	5	45	25	3266
2011	Term	8	13	18	19	27	7	8	53	25	217
2011	Casual	12	12	24	20	12	8	12	40	30	25
2011	Student	6	3	7	14	45	17	7	78	13	29
2008	Indeterminate (permanent)	10	22	31	21	11	2	3	33	34	3002
2008	Term	6	14	22	20	22	9	6	50	24	189
2008	Casual	10	5	18	19	15	18	15	51	22	21
2008	Student	4	8	31	21	26	4	5	52	14	38

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	14	23	35	18	7	2	1	25	38	2323
2019	Term	8	15	22	23	22	6	3	50	26	182
2019	Casual	10	14	26	21	20	4	6	45	26	34
2018	Indeterminate (permanent)	15	25	35	16	6	2	1	22	42	2351
2018	Term	7	16	29	23	16	6	4	43	25	165
2018	Casual	0	16	21	21	26	13	2	56	19	39
2018	Student	9	9	35	9	35	4	0	45	18	23
2017	Indeterminate (permanent)	17	25	33	14	7	2	3	21	44	2792
2017	Term	6	17	32	15	15	10	4	36	27	245
2017	Casual	10	12	24	16	22	4	11	45	26	49
2017	Student	2	7	24	17	36	7	6	61	11	52
2014	Indeterminate (permanent)	20	26	32	12	5	2	2	18	49	2807
2014	Term	14	21	30	17	9	4	5	28	38	183
2014	Casual	6	15	21	22	18	8	10	49	25	50
2014	Student	0	0	31	24	35	0	10	65	0	22

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	11	23	39	19	7	1	1	26	35	2329
2019	Term	7	16	30	24	19	2	1	45	24	183
2019	Casual	6	12	37	32	7	0	6	41	19	34

Question 40. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	11	32	25	20	8	3	45	29	2327
2019	Term	26	29	20	10	3	12	63	14	182
2019	Casual	21	40	18	9	6	7	65	16	34

Respectful workplace

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	36	33	11	11	8	1	70	19	2332
2019	Term	50	27	11	5	5	2	78	11	183
2019	Casual	59	29	6	3	3	0	88	6	34
2018	Indeterminate (permanent)	32	33	11	14	9	1	66	23	2340
2018	Term	45	29	11	9	4	3	76	12	166
2018	Casual	49	40	3	2	3	3	92	6	37
2018	Student	62	19	10	0	5	5	85	5	21
2017	Indeterminate (permanent)	33	33	12	12	9	2	67	21	2809
2017	Term	46	29	10	9	4	2	77	13	246
2017	Casual	49	31	8	4	6	2	81	10	48
2017	Student	52	26	8	4	0	9	87	5	52
2014	Indeterminate (permanent)	36	32	10	12	8	2	69	20	2816
2014	Term	49	33	8	7	2	1	83	9	184
2014	Casual	49	29	10	8	4	0	78	12	50
2014	Student	82	4	4	0	5	4	90	6	22

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	42	38	8	9	3	0	80	12	2333
2019	Term	60	24	8	6	2	0	84	8	182
2019	Casual	69	19	3	8	0	0	89	8	34
2018	Indeterminate (permanent)	39	40	9	8	3	0	79	11	2339
2018	Term	56	30	5	7	2	0	85	10	166
2018	Casual	60	28	3	0	6	2	91	7	37
2018	Student	70	26	0	0	4	0	96	4	23
2017	Indeterminate (permanent)	40	40	7	8	4	0	81	12	2800
2017	Term	52	33	6	6	3	0	85	9	246
2017	Casual	66	19	10	6	0	0	84	6	49
2017	Student	70	23	0	4	0	2	96	4	52
2014	Indeterminate (permanent)	39	42	8	7	3	0	82	10	2818
2014	Term	56	29	9	5	1	0	85	7	184
2014	Casual	54	32	6	8	0	0	86	8	50
2014	Student	77	14	0	4	5	0	90	10	22

Question 23. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	40	40	11	6	2	1	81	8	2335
2019	Term	49	34	11	4	1	1	83	5	183
2019	Casual	53	26	12	8	0	0	79	8	34
2018	Indeterminate (permanent)	38	43	11	6	2	1	81	8	2341
2018	Term	45	43	9	4	0	0	87	4	165
2018	Casual	41	48	8	0	0	3	92	0	37
2018	Student	68	18	9	0	5	0	86	5	22

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	25	42	16	10	4	2	69	15	2326
2019	Term	39	38	13	4	3	3	79	8	181
2019	Casual	50	21	17	9	0	4	73	9	34
2018	Indeterminate (permanent)	32	41	14	7	4	2	75	11	2345
2018	Term	48	33	11	5	1	2	83	6	165
2018	Casual	54	37	5	0	0	4	95	0	38
2018	Student	61	26	9	0	4	0	87	4	23
2017	Indeterminate (permanent)	30	41	15	8	4	3	73	12	2798
2017	Term	47	36	7	3	2	4	87	5	247
2017	Casual	60	30	6	2	0	2	92	2	49
2017	Student	62	31	4	2	0	2	94	2	52
2014	Indeterminate (permanent)	34	38	15	7	3	3	74	11	2816
2014	Term	48	37	10	3	2	0	85	5	184
2014	Casual	60	30	6	2	0	2	92	2	50
2014	Student	90	4	0	0	5	0	95	5	22
2011	Indeterminate (permanent)	32	39	14	7	5	3	73	12	3282
2011	Term	42	37	10	3	4	3	82	7	218
2011	Casual	48	44	8	0	0	0	92	0	25
2011	Student	61	35	4	0	0	0	96	0	28

Question 49. My department or agency implements activities and practices that support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	34	40	14	5	3	4	77	8	2323
2019	Term	46	29	10	4	2	7	82	7	180
2019	Casual	56	22	9	9	0	4	81	10	34
2018	Indeterminate (permanent)	37	38	14	4	3	4	78	7	2341
2018	Term	48	25	14	7	1	5	76	8	165
2018	Casual	52	19	12	5	3	9	78	9	39
2018	Student	61	35	0	0	4	0	96	4	23
2017	Indeterminate (permanent)	33	38	15	5	4	4	75	9	2803
2017	Term	42	31	13	3	2	8	80	6	247
2017	Casual	62	22	8	2	0	6	89	2	49
2017	Student	57	25	10	2	0	6	88	2	52
2014	Indeterminate (permanent)	36	37	15	4	3	5	77	8	2814
2014	Term	45	35	10	3	1	6	86	4	184
2014	Casual	51	36	9	0	0	4	91	0	50
2014	Student	71	15	9	0	5	0	86	5	22

Question 50. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	41	38	10	7	4	0	0	79	11	2336
2019	Term	62	28	6	2	1	0	0	91	3	181
2019	Casual	72	18	7	3	0	0	0	90	3	34
2018	Indeterminate (permanent)	39	38	12	7	4	0	0	77	11	2347
2018	Term	58	35	5	1	1	0	1	94	2	163
2018	Casual	86	11	3	0	0	0	0	97	0	38
2018	Student	78	17	0	0	4	0	0	96	4	23
2017	Indeterminate (permanent)	37	40	11	7	5	0	0	77	12	2804
2017	Term	59	31	7	3	1	0	0	90	4	247
2017	Casual	75	21	2	2	0	0	0	96	2	48
2017	Student	72	26	2	0	0	0	0	98	0	51
2014	Indeterminate (permanent)	36	40	11	8	4	0	0	76	12	2813
2014	Term	63	26	7	2	2	0	0	89	4	184
2014	Casual	69	21	8	2	0	0	0	90	2	50
2014	Student	89	5	0	0	5	0	0	95	5	22
2011	Indeterminate (permanent)	39	38	10	7	5	0	0	78	12	3268
2011	Term	56	29	9	3	3	0	0	85	7	216
2011	Casual	45	47	8	0	0	0	0	92	0	24
2011	Student	75	25	0	0	0	0	0	100	0	28
2008	Indeterminate (permanent)	37	39	10	7	6	1	0	76	13	2998
2008	Term	50	39	7	3	1	0	0	89	4	187
2008	Casual	67	18	10	4	0	0	0	86	4	22
2008	Student	60	31	3	0	0	3	3	97	0	38

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	23	29	18	12	8	7	3	58	22	2339
2019	Term	26	26	15	4	8	15	6	65	16	183
2019	Casual	34	30	20	0	6	6	3	71	6	34
2018	Indeterminate (permanent)	17	32	19	13	10	7	3	54	25	2347
2018	Term	24	26	18	10	7	14	2	59	20	165
2018	Casual	23	22	23	6	3	10	14	58	12	36
2018	Student	30	39	9	0	4	17	0	84	5	23
2017	Indeterminate (permanent)	21	28	17	13	10	6	4	55	25	2809
2017	Term	26	26	15	10	5	13	5	63	18	246
2017	Casual	28	26	9	8	2	11	17	74	14	47
2017	Student	37	13	14	4	2	17	13	72	8	52
2014	Indeterminate (permanent)	26	28	16	12	9	5	3	60	23	2817
2014	Term	38	26	10	9	3	10	4	74	14	184
2014	Casual	33	31	12	10	0	6	7	74	12	50
2014	Student	48	10	4	0	5	18	14	86	8	22

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	32	38	13	10	5	2	1	72	15	2333
2019	Term	40	26	16	8	5	4	1	70	13	182
2019	Casual	40	30	7	12	4	7	0	75	18	34
2018	Indeterminate (permanent)	32	39	13	10	4	2	1	73	14	2346
2018	Term	38	35	13	7	2	4	0	76	10	165
2018	Casual	46	30	8	8	0	8	0	83	9	39
2018	Student	36	41	5	14	0	0	5	81	14	22
2017	Indeterminate (permanent)	36	37	11	8	4	3	1	76	13	2796
2017	Term	47	33	7	5	2	6	0	85	8	246
2017	Casual	51	15	4	10	4	13	2	78	17	47
2017	Student	33	31	5	11	6	6	8	74	20	51
2014	Indeterminate (permanent)	39	36	10	8	4	3	1	78	12	2817
2014	Term	47	32	10	5	2	3	1	82	7	184
2014	Casual	42	34	8	8	2	2	4	81	10	50
2014	Student	67	14	0	13	5	0	0	82	18	22
2011	Indeterminate (permanent)	37	35	10	8	5	4	1	75	14	3276
2011	Term	44	25	8	12	6	6	0	72	19	217
2011	Casual	48	25	8	3	4	12	0	82	8	25
2011	Student	52	6	17	10	10	4	0	60	22	29
2008	Indeterminate (permanent)	32	36	10	11	6	4	1	71	18	3002
2008	Term	32	35	11	10	4	4	2	73	16	188
2008	Casual	37	8	14	19	4	7	10	55	28	22
2008	Student	37	31	10	12	3	2	5	73	16	38

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	29	39	20	7	3	1	69	11	2321
2019	Term	41	32	17	4	2	5	77	6	182
2019	Casual	45	41	7	3	0	4	90	3	34
2018	Indeterminate (permanent)	28	41	20	6	3	1	70	10	2339
2018	Term	42	35	17	2	1	2	79	4	165
2018	Casual	45	29	16	0	0	10	82	0	38
2018	Student	48	35	13	4	0	0	83	4	23

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	13	18	20	17	18	11	3	36	41	2334
2019	Term	25	19	18	8	8	19	2	57	20	181
2019	Casual	30	20	18	0	3	21	8	70	4	34
2018	Indeterminate (permanent)	12	19	21	18	18	11	2	35	41	2344
2018	Term	26	18	19	9	6	18	4	56	20	164
2018	Casual	17	18	26	11	4	22	2	46	20	39
2018	Student	30	35	13	4	4	13	0	75	10	23
2017	Indeterminate (permanent)	12	17	18	17	20	12	3	35	43	2801
2017	Term	23	14	16	10	10	23	4	51	28	246
2017	Casual	23	11	11	8	8	21	19	56	26	48
2017	Student	35	20	8	2	2	28	4	82	6	51
2014	Indeterminate (permanent)	11	18	18	17	20	12	3	34	45	2813
2014	Term	19	19	16	16	9	20	2	48	31	184
2014	Casual	16	23	12	9	4	19	18	61	20	50
2014	Student	31	18	0	9	5	28	9	78	22	22
2011	Indeterminate (permanent)	12	18	18	17	16	16	4	37	40	3285
2011	Term	16	20	16	13	11	19	5	47	31	217
2011	Casual	12	29	12	12	0	11	24	63	19	25
2011	Student	10	16	17	11	0	42	4	48	20	29

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	31	49	5	11	4	0	80	15	2339
2019	Term	45	41	5	8	1	0	86	9	182
2019	Casual	46	44	0	9	0	0	91	9	34
2017	Indeterminate (permanent)	28	49	5	13	5	0	77	18	2812
2017	Term	33	50	4	10	3	0	83	12	247
2017	Casual	61	32	4	2	0	0	94	2	49
2017	Student	48	39	4	4	4	2	88	8	52
2014	Indeterminate (permanent)	27	48	6	14	5	0	76	18	2815
2014	Term	34	47	3	11	5	0	81	16	184
2014	Casual	48	40	6	4	2	0	88	6	50
2014	Student	52	42	0	0	5	0	95	5	22
2011	Indeterminate (permanent)	39	46	4	9	3	0	85	12	3284
2011	Term	39	49	4	7	1	0	88	8	218
2011	Casual	48	52	0	0	0	0	100	0	25
2011	Student	48	52	0	0	0	0	100	0	29
2008	Indeterminate (permanent)	40	45	3	9	2	0	85	11	3001
2008	Term	44	44	2	6	3	0	89	9	190
2008	Casual	55	28	3	4	9	0	84	13	22
2008	Student	50	39	8	2	0	0	90	2	38

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	41	38	6	10	5	0	79	14	2334
2019	Term	44	37	8	7	4	0	81	11	182
2019	Casual	48	39	7	6	0	0	87	6	34
2017	Indeterminate (permanent)	41	37	6	10	5	0	78	15	2814
2017	Term	45	35	8	10	2	0	80	12	246
2017	Casual	58	31	11	0	0	0	89	0	48
2017	Student	59	31	0	10	0	0	90	10	52
2014	Indeterminate (permanent)	41	36	7	10	7	0	77	16	2814
2014	Term	44	38	8	7	2	0	83	9	184
2014	Casual	59	25	4	7	2	2	86	9	50
2014	Student	53	27	4	10	5	0	80	15	22
2011	Indeterminate (permanent)	47	35	5	8	4	0	82	12	3270
2011	Term	43	33	6	13	5	0	76	18	218
2011	Casual	64	16	12	8	0	0	80	8	25
2011	Student	41	41	4	11	4	0	82	14	29

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	40	40	9	7	3	0	0	81	10	2310
2019	Term	41	37	12	8	1	1	1	80	8	179
2019	Casual	52	34	9	6	0	0	0	86	6	34
2017	Indeterminate (permanent)	44	39	8	6	2	0	0	83	8	2801
2017	Term	51	37	4	7	0	0	0	88	7	246
2017	Casual	57	24	8	10	0	0	0	81	10	49
2017	Student	54	38	0	2	0	4	2	98	2	52
2014	Indeterminate (permanent)	38	39	11	8	3	0	0	78	11	2815
2014	Term	45	36	10	7	1	0	0	82	8	184
2014	Casual	39	41	9	8	0	0	4	82	8	50
2014	Student	30	52	4	4	5	0	4	85	10	22

Use of official languages

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	60	22	6	8	3	2	83	11	2334
2019	Term	65	19	6	7	2	0	85	9	182
2019	Casual	65	25	0	6	4	0	91	9	34
2017	Indeterminate (permanent)	59	21	6	9	4	1	81	14	2813
2017	Term	73	16	5	5	1	1	89	6	245
2017	Casual	66	18	8	4	2	2	86	6	49
2017	Student	87	6	4	2	0	2	94	2	52
2014	Indeterminate (permanent)	57	22	6	8	5	1	80	13	2812
2014	Term	70	16	7	4	1	1	87	6	184
2014	Casual	65	22	5	4	4	0	86	8	50
2014	Student	75	11	0	0	10	4	90	10	22
2011	Indeterminate (permanent)	62	20	6	7	4	1	83	11	3281
2011	Term	70	16	2	6	4	2	88	10	217
2011	Casual	56	23	12	4	0	4	83	4	25
2011	Student	69	17	7	4	0	3	89	4	29
2008	Indeterminate (permanent)	62	19	5	8	5	1	82	13	3003
2008	Term	71	14	7	6	2	1	85	8	190
2008	Casual	45	23	14	4	9	4	72	14	22
2008	Student	78	16	6	0	0	0	94	0	38

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	67	19	5	4	2	0	2	88	6	2331
2019	Term	64	18	6	4	3	1	4	86	7	183
2019	Casual	77	11	2	4	7	0	0	88	11	34
2017	Indeterminate (permanent)	67	18	5	5	2	0	2	87	7	2809
2017	Term	74	15	4	4	1	0	1	91	5	246
2017	Casual	65	15	4	6	0	0	10	89	7	48
2017	Student	77	6	11	4	0	0	2	85	4	52
2014	Indeterminate (permanent)	70	16	4	4	2	0	2	89	7	2814
2014	Term	75	16	4	2	0	0	3	94	2	184
2014	Casual	65	20	8	4	2	0	2	86	6	50
2014	Student	54	22	9	0	5	0	9	84	6	22
2011	Indeterminate (permanent)	69	17	4	5	2	0	3	89	7	3274
2011	Term	65	18	5	4	3	0	5	87	8	218
2011	Casual	60	27	4	8	0	0	0	88	8	25
2011	Student	69	20	0	7	0	0	3	92	8	29
2008	Indeterminate (permanent)	68	15	4	5	3	0	4	87	8	3000
2008	Term	73	15	3	2	2	0	5	93	4	189
2008	Casual	45	20	0	9	8	0	18	79	21	22
2008	Student	69	10	3	3	5	0	9	88	9	38

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	81	10	3	2	2	0	2	93	3	2328
2019	Term	77	12	5	2	2	1	1	91	5	182
2019	Casual	87	9	0	0	4	0	0	96	4	33
2017	Indeterminate (permanent)	81	12	3	2	2	0	2	94	3	2799
2017	Term	84	9	2	2	2	0	1	94	3	247
2017	Casual	80	12	0	2	0	0	6	98	2	49
2017	Student	86	9	4	0	0	0	2	96	0	52
2014	Indeterminate (permanent)	80	11	3	2	2	0	3	93	4	2816
2014	Term	87	7	2	1	0	0	3	98	1	184
2014	Casual	80	15	1	2	0	0	2	96	2	50
2014	Student	79	15	0	0	5	0	0	95	5	22
2011	Indeterminate (permanent)	79	11	4	2	1	0	2	93	3	3277
2011	Term	74	12	4	2	3	1	4	90	5	218
2011	Casual	96	4	0	0	0	0	0	100	0	25
2011	Student	82	4	0	11	0	0	3	89	11	29
2008	Indeterminate (permanent)	81	8	3	2	2	0	4	92	4	2998
2008	Term	84	6	2	1	1	0	5	96	2	189
2008	Casual	69	14	4	5	4	0	4	87	9	22
2008	Student	73	18	0	0	0	3	6	100	0	38

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	44	23	13	5	3	11	2	77	9	2340
2019	Term	49	17	11	3	5	12	2	78	9	182
2019	Casual	54	14	5	4	11	13	0	78	16	34

Collective agreements and terms and conditions of employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	28	52	7	7	2	3	83	9	2338
2019	Term	21	42	18	11	6	1	64	17	180
2019	Casual	24	23	7	12	12	22	61	30	34

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	46	29	9	4	2	6	3	83	6	2336
2019	Term	44	23	16	2	0	13	2	78	3	180
2019	Casual	29	16	10	3	0	19	25	78	5	34

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	13	87	2344
2019	Term	10	90	181
2018	Indeterminate (permanent)	14	86	2345
2018	Term	12	88	166

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	54	46	297
2019	Term	62	38	18
2018	Indeterminate (permanent)	50	50	326

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	56	44	297
2019	Term	43	57	18
2018	Indeterminate (permanent)	61	39	326

Question 59c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	8	92	297
2018	Indeterminate (permanent)	5	95	326

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2019	Indeterminate (permanent)	100	297
2019	Term	100	18
2018	Indeterminate (permanent)	100	326

Question 59e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	9	91	297
2018	Indeterminate (permanent)	8	92	326

Question 59f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	4	96	297
2018	Indeterminate (permanent)	5	95	326

Question 59g. From whom did you experience harassment on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	3	97	297
2018	Indeterminate (permanent)	3	97	326

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	48	52	297
2019	Term	45	55	18
2018	Indeterminate (permanent)	45	55	325

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	36	64	297
2018	Indeterminate (permanent)	39	61	325

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	50	50	297
2019	Term	38	62	18
2018	Indeterminate (permanent)	44	56	325

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	40	60	297
2019	Term	59	41	18
2018	Indeterminate (permanent)	42	58	325

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	33	67	297
2019	Term	28	72	18
2018	Indeterminate (permanent)	30	70	325

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	56	44	297
2019	Term	40	60	18
2018	Indeterminate (permanent)	53	47	325

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	37	63	297
2019	Term	32	68	18
2018	Indeterminate (permanent)	35	65	325

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Term	0	100	18
2018	Term	0	100	19

Question 60i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	5	95	297
2018	Indeterminate (permanent)	6	94	325

Question 60j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	9	91	297
2018	Indeterminate (permanent)	11	89	325

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	48	52	297
2019	Term	49	51	18
2018	Indeterminate (permanent)	49	51	325

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	28	72	297
2019	Term	39	61	18
2018	Indeterminate (permanent)	26	74	325

Question 60m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	12	88	297
2018	Indeterminate (permanent)	14	86	325

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	55	45	295
2019	Term	38	62	18
2018	Indeterminate (permanent)	49	51	326

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	27	73	295
2018	Indeterminate (permanent)	25	75	326

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	6	94	295
2019	Term	0	100	18
2018	Indeterminate (permanent)	5	95	326

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	11	89	295
2019	Term	0	100	18
2018	Indeterminate (permanent)	13	87	326

Question 61e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	9	91	295
2019	Term	0	100	18
2018	Indeterminate (permanent)	6	94	326

Question 61f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	2	98	295
2019	Term	0	100	18
2018	Indeterminate (permanent)	2	98	326

Question 61g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	12	88	295
2018	Indeterminate (permanent)	12	88	326

Question 61h. What action(s) did you take to address the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	15	85	295
2018	Indeterminate (permanent)	8	92	326

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	28	72	295
2019	Term	33	67	18
2018	Indeterminate (permanent)	34	66	326

Question 62a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	9	91	288
2018	Indeterminate (permanent)	12	88	318

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	23	77	288
2018	Indeterminate (permanent)	19	81	318

Question 62c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	6	94	288
2018	Indeterminate (permanent)	9	91	318

Question 62d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	5	95	288
2018	Indeterminate (permanent)	8	92	318

Question 62e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	8	92	288
2018	Indeterminate (permanent)	9	91	318

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	9	91	288
2019	Term	0	100	18
2018	Indeterminate (permanent)	9	91	318

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	9	91	288
2018	Indeterminate (permanent)	12	88	318

Question 62h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	12	88	288
2018	Indeterminate (permanent)	9	91	318

Question 62i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	10	90	288
2018	Indeterminate (permanent)	13	87	318

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	30	70	288
2018	Indeterminate (permanent)	30	70	318

Question 62k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	11	89	288
2018	Indeterminate (permanent)	14	86	318

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	53	47	288
2019	Term	33	67	18
2018	Indeterminate (permanent)	54	46	318

Question 62m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Term	0	100	18

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	63	37	288
2019	Term	38	62	18
2018	Indeterminate (permanent)	59	41	318

Question 62o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	4	96	288
2019	Term	0	100	18
2018	Indeterminate (permanent)	2	98	318

Question 62p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	15	85	288
2018	Indeterminate (permanent)	14	86	318

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	16	84	2342
2019	Term	10	90	182

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	10	15	21	8	7	32	7	42	24	2340
2019	Term	18	9	15	5	1	40	13	56	12	181
2019	Casual	25	11	6	3	0	27	27	80	6	34
2018	Indeterminate (permanent)	10	14	24	8	8	31	5	38	25	2342
2018	Term	16	10	17	5	2	38	11	51	15	165
2018	Casual	26	3	16	3	3	42	8	56	12	39
2018	Student	14	18	14	0	0	36	18	70	0	22
2017	Indeterminate (permanent)	11	13	21	8	8	33	7	40	25	2811
2017	Term	15	10	15	4	5	46	6	51	17	247
2017	Casual	24	6	10	0	0	34	26	74	0	49
2017	Student	17	2	6	4	0	53	19	67	13	52
2014	Indeterminate (permanent)	11	13	19	8	6	36	7	42	25	2814
2014	Term	16	12	15	5	5	35	13	53	19	184
2014	Casual	11	19	12	0	2	31	26	69	5	50
2014	Student	17	4	5	0	5	44	24	66	17	22

Question 65. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	26	30	20	8	5	11	1	63	14	2341
2019	Term	36	20	17	3	3	19	3	72	7	180
2019	Casual	50	20	13	3	0	4	10	81	3	34
2018	Indeterminate (permanent)	22	31	21	8	6	11	0	60	16	2347
2018	Term	30	31	15	3	2	15	3	75	7	165
2018	Casual	44	15	21	3	3	11	3	68	7	39
2018	Student	32	27	18	5	0	18	0	72	6	22
2017	Indeterminate (permanent)	22	28	20	8	6	14	1	59	17	2802
2017	Term	30	24	14	4	3	24	1	72	8	247
2017	Casual	48	21	9	2	0	17	4	87	2	48
2017	Student	36	12	6	0	0	42	4	89	0	51
2014	Indeterminate (permanent)	21	28	20	7	5	19	1	60	15	2813
2014	Term	30	22	14	4	3	23	3	71	10	184
2014	Casual	27	32	13	2	2	21	4	78	5	50
2014	Student	44	20	9	4	5	18	0	77	12	22
2011	Indeterminate (permanent)	31	34	16	6	4	9	0	72	11	3266
2011	Term	42	25	14	5	3	12	0	75	9	218
2011	Casual	40	28	20	0	0	12	0	77	0	25
2011	Student	53	30	7	0	0	10	0	92	0	29

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	7	93	2341
2019	Term	7	93	181
2019	Student	0	100	28
2018	Indeterminate (permanent)	7	93	2347
2018	Term	4	96	165

Question 67a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	34	66	169
2018	Indeterminate (permanent)	33	67	173

Question 67b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	75	25	169
2018	Indeterminate (permanent)	81	19	173

Question 67c. From whom did you experience discrimination on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	2	98	169
2018	Indeterminate (permanent)	5	95	173

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Term	0	100	12

Question 67e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	10	90	169
2018	Indeterminate (permanent)	10	90	173

Question 67f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	4	96	169
2018	Indeterminate (permanent)	5	95	173

Question 67g. From whom did you experience discrimination on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	10	90	169
2018	Indeterminate (permanent)	7	93	173

Question 68a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	25	75	169
2018	Indeterminate (permanent)	21	79	173

Question 68b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	16	84	169
2018	Indeterminate (permanent)	14	86	173

Question 68c. Please indicate the type of discrimination you experienced. Colour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	13	87	169
2018	Indeterminate (permanent)	10	90	173

Question 68d. Please indicate the type of discrimination you experienced. Religion
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	6	94	169
2018	Indeterminate (permanent)	4	96	173

Question 68e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	28	72	169
2018	Indeterminate (permanent)	28	72	173

Question 68f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	33	67	169
2018	Indeterminate (permanent)	29	71	173

Question 68g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	4	96	169
2018	Indeterminate (permanent)	5	95	173

Question 68h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Term	0	100	12

Question 68i. Please indicate the type of discrimination you experienced. Marital status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	6	94	169
2018	Indeterminate (permanent)	7	93	173

Question 68j. Please indicate the type of discrimination you experienced. Family status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	22	78	169
2018	Indeterminate (permanent)	20	80	173

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Term	0	100	12

Question 68l. Please indicate the type of discrimination you experienced. Disability
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	18	82	169
2018	Indeterminate (permanent)	17	83	173

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	0	100	169
2018	Indeterminate (permanent)	0	100	173

Question 68n. Please indicate the type of discrimination you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	13	87	169
2018	Indeterminate (permanent)	13	87	173

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	23	77	168
2018	Indeterminate (permanent)	30	70	173

Question 69b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	12	88	168
2018	Indeterminate (permanent)	8	92	173

Question 69c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	5	95	168
2018	Indeterminate (permanent)	3	97	173

Question 69d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	11	89	168
2018	Indeterminate (permanent)	12	88	173

Question 69e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	4	96	168
2018	Indeterminate (permanent)	4	96	173

Question 69f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Term	0	100	12

Question 69g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	8	92	168
2018	Indeterminate (permanent)	5	95	173

Question 69h. What action(s) did you take to address the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	9	91	168
2018	Indeterminate (permanent)	10	90	173

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	56	44	168
2018	Indeterminate (permanent)	54	46	173

Question 70a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Indeterminate (permanent)	3	97	170

Question 70b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Indeterminate (permanent)	14	86	170

Question 70c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Indeterminate (permanent)	4	96	170

Question 70d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Term	0	100	12

Question 70e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Term	0	100	12

Question 70f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Indeterminate (permanent)	3	97	170

Question 70g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Indeterminate (permanent)	7	93	170

Question 70h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Indeterminate (permanent)	8	92	170

Question 70i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Indeterminate (permanent)	8	92	170

Question 70j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Indeterminate (permanent)	30	70	170

Question 70k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Indeterminate (permanent)	9	91	170

Question 70l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Indeterminate (permanent)	47	53	170

Question 70m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Term	0	100	12

Question 70n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Indeterminate (permanent)	68	32	170

Question 70o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Indeterminate (permanent)	3	97	170

Question 70p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Indeterminate (permanent)	12	88	170

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	8	92	2342
2019	Term	8	92	180
2019	Student	0	100	28

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	12	14	22	4	4	37	6	47	14	2339
2019	Term	19	9	16	4	1	41	11	58	9	181
2019	Casual	27	5	9	3	0	27	30	73	7	34
2018	Indeterminate (permanent)	11	14	26	4	3	36	5	44	12	2349
2018	Term	17	11	17	1	2	40	11	58	7	164
2018	Casual	26	9	13	0	3	37	13	68	6	39
2018	Student	30	17	22	0	0	26	4	69	0	23
2017	Indeterminate (permanent)	12	13	21	4	3	40	6	47	13	2800
2017	Term	18	10	16	2	2	46	7	59	7	247
2017	Casual	25	6	6	0	0	37	26	84	0	48
2017	Student	21	4	8	0	0	50	17	76	0	51
2014	Indeterminate (permanent)	10	13	20	4	3	44	7	46	13	2816
2014	Term	16	10	15	2	0	46	9	60	5	183
2014	Casual	11	19	14	0	2	32	21	65	5	50
2014	Student	22	0	4	0	5	49	19	69	17	22

Question 73. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	29	30	19	4	3	13	1	69	9	2339
2019	Term	37	19	17	3	2	19	4	73	6	179
2019	Casual	48	26	6	4	0	7	10	89	4	34
2018	Indeterminate (permanent)	25	32	20	5	3	14	0	67	10	2348
2018	Term	35	29	16	1	1	15	3	78	3	164
2018	Casual	44	18	18	3	0	14	3	74	4	39
2018	Student	35	22	30	0	0	13	0	65	0	23
2017	Indeterminate (permanent)	26	30	19	4	4	16	1	68	10	2794
2017	Term	37	23	15	3	1	19	2	76	5	247
2017	Casual	49	26	2	2	0	8	12	95	3	49
2017	Student	37	14	8	0	0	37	4	87	0	51
2014	Indeterminate (permanent)	23	28	19	4	3	22	1	67	9	2813
2014	Term	30	27	13	2	0	26	2	79	3	184
2014	Casual	29	30	12	2	2	17	8	78	5	50
2014	Student	63	10	0	0	5	22	0	93	7	22
2011	Indeterminate (permanent)	37	35	12	3	2	11	0	80	6	3273
2011	Term	44	29	11	3	1	13	0	83	4	217
2011	Casual	44	28	12	0	0	16	0	86	0	25
2011	Student	62	20	10	0	0	3	4	89	0	29

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	16	84	2339
2019	Term	15	85	182
2019	Casual	15	85	34
2017	Indeterminate (permanent)	18	82	2802
2017	Term	11	89	247
2017	Casual	14	86	49
2017	Student	13	87	52
2014	Indeterminate (permanent)	16	84	2813
2014	Term	9	91	183

Question 80. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	84	16	375
2019	Term	83	17	28
2017	Indeterminate (permanent)	85	15	500
2017	Term	82	18	28
2014	Indeterminate (permanent)	83	17	448
2014	Term	76	24	16

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	46	34	6	12	2	1	0	80	14	311
2019	Term	37	21	14	22	0	0	5	62	23	23
2017	Indeterminate (permanent)	50	34	6	8	2	0	0	85	9	424
2017	Term	51	28	0	9	5	9	0	85	15	23
2014	Indeterminate (permanent)	51	32	8	6	3	1	0	83	8	369
2014	Term	33	49	0	18	0	0	0	82	18	12

Top of Page

Workplace well-being

A psychologically healthy workplace

Question 30. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	58	23	9	4	5	1	0	82	9	2338
2019	Term	64	20	8	3	3	2	0	87	6	183
2019	Casual	68	13	6	6	3	4	0	84	9	34
2018	Indeterminate (permanent)	52	26	10	5	6	1	0	79	11	2341
2018	Term	57	27	7	5	2	1	1	86	7	165
2018	Casual	60	35	5	0	0	0	0	95	0	37
2018	Student	68	18	9	5	0	0	0	86	5	22
2017	Indeterminate (permanent)	52	25	10	5	5	2	0	79	10	2804
2017	Term	64	22	7	2	3	1	0	87	5	246
2017	Casual	67	21	6	4	2	0	0	88	6	49
2017	Student	65	27	6	0	2	0	0	92	2	52

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	19	50	13	11	4	1	2	72	15	467

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	34	44	12	6	3	1	0	79	10	2334
2019	Term	29	34	22	8	3	5	0	65	12	180
2019	Casual	42	24	14	9	0	7	4	75	10	34
2019	Student	36	39	11	7	4	4	0	78	11	28
2018	Indeterminate (permanent)	34	44	12	6	3	1	0	79	9	2351
2018	Term	36	36	15	8	1	4	0	75	9	166
2018	Casual	49	24	14	0	0	10	3	84	0	39
2018	Student	27	41	14	14	0	5	0	71	14	22
2017	Indeterminate (permanent)	33	43	12	6	4	2	0	77	10	2808
2017	Term	43	39	7	5	3	3	0	85	8	247
2017	Casual	46	30	6	4	0	13	0	88	5	49
2017	Student	34	29	11	14	2	8	2	70	17	52

Question 78. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	20	36	17	15	10	1	0	57	25	2338
2019	Term	29	33	20	7	7	4	0	64	15	181
2019	Casual	43	27	8	9	3	7	4	77	14	34
2018	Indeterminate (permanent)	19	37	16	16	10	1	0	57	27	2353
2018	Term	38	30	14	13	3	3	0	70	16	166
2018	Casual	44	30	11	6	3	6	0	79	10	39
2018	Student	23	55	9	5	5	5	0	81	10	22
2017	Indeterminate (permanent)	17	37	17	16	11	2	0	56	27	2809
2017	Term	30	39	15	11	4	1	0	70	15	247
2017	Casual	29	52	11	4	2	2	0	83	6	48
2017	Student	34	39	12	7	2	6	0	77	10	52

Work-related stress

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	15	27	23	15	19	0	1	43	34	2341
2019	Term	19	23	26	10	21	0	0	42	31	181
2019	Casual	17	33	11	15	21	0	3	51	37	34
2018	Indeterminate (permanent)	13	22	26	15	21	0	2	36	37	2352
2018	Term	21	17	28	14	19	0	1	39	33	166
2018	Casual	29	20	18	10	18	6	0	51	29	39
2018	Student	17	30	30	13	9	0	0	48	22	23
2017	Indeterminate (permanent)	14	24	24	15	21	0	2	39	37	2801
2017	Term	13	17	23	16	29	0	1	31	46	247
2017	Casual	15	26	6	21	28	0	4	43	51	49
2017	Student	16	17	18	19	30	0	0	33	49	52

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	11	21	29	21	17	0	0	32	38	2340
2019	Term	28	28	25	12	5	1	1	57	17	181
2019	Casual	37	33	24	4	0	0	3	72	4	34
2018	Indeterminate (permanent)	8	20	30	24	18	0	0	28	42	2351
2018	Term	22	24	29	18	6	0	2	46	24	165
2018	Casual	23	45	24	0	5	0	2	70	5	39
2018	Student	22	30	35	13	0	0	0	52	13	23
2017	Indeterminate (permanent)	10	21	30	23	16	0	1	31	39	2804
2017	Term	17	26	32	18	7	0	0	43	25	247
2017	Casual	27	29	30	8	4	0	2	57	12	48
2017	Student	38	22	35	4	0	0	0	61	4	52

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	15	28	28	17	11	0	1	44	28	2327
2019	Term	36	26	26	6	4	1	1	63	11	182
2019	Casual	50	27	20	0	0	0	3	80	0	34
2018	Indeterminate (permanent)	12	27	31	18	12	0	1	39	30	2346
2018	Term	30	31	20	10	6	1	2	63	16	164
2018	Casual	52	23	18	0	3	2	2	79	3	39
2018	Student	48	26	13	9	4	0	0	74	13	23
2017	Indeterminate (permanent)	12	28	28	18	12	0	1	41	30	2795
2017	Term	31	34	23	8	4	0	1	66	11	247
2017	Casual	47	22	12	8	4	0	6	74	13	49
2017	Student	57	21	15	4	0	0	2	80	4	51

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	14	23	27	19	16	1	1	38	35	2322
2019	Term	37	21	22	12	5	2	2	60	18	180
2019	Casual	32	41	8	9	6	0	3	76	15	34
2018	Indeterminate (permanent)	10	22	25	22	18	1	1	33	41	2351
2018	Term	28	25	22	13	9	1	3	55	22	165
2018	Casual	45	24	12	5	3	8	2	77	9	38
2018	Student	32	27	23	9	5	5	0	62	14	22
2017	Indeterminate (permanent)	13	21	26	19	18	1	2	35	38	2800
2017	Term	25	24	24	15	7	3	2	51	24	246
2017	Casual	36	25	14	10	10	0	4	64	21	49
2017	Student	54	18	21	0	2	2	4	76	2	52

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	28	27	20	12	10	0	3	57	23	2328
2019	Term	48	24	13	5	3	1	6	77	9	181
2019	Casual	71	13	5	0	3	0	8	91	3	33
2018	Indeterminate (permanent)	26	24	23	13	11	0	4	51	25	2342
2018	Term	44	22	17	6	4	0	7	71	11	166
2018	Casual	61	17	8	3	2	0	10	86	6	39
2018	Student	43	22	17	9	9	0	0	65	17	23
2017	Indeterminate (permanent)	25	25	21	12	10	0	5	53	24	2799
2017	Term	40	25	14	11	5	2	4	69	16	247
2017	Casual	50	21	6	4	2	2	15	86	7	48
2017	Student	59	21	8	4	0	0	8	87	4	52

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	20	27	25	14	13	0	1	47	28	2342
2019	Term	36	28	21	7	7	0	0	64	14	182
2019	Casual	43	27	16	8	0	0	6	74	9	33
2018	Indeterminate (permanent)	17	26	26	17	13	0	1	43	31	2354
2018	Term	35	31	19	8	5	0	3	67	13	165
2018	Casual	51	23	16	3	0	5	2	80	3	39
2018	Student	43	13	26	9	9	0	0	57	17	23
2017	Indeterminate (permanent)	18	26	27	17	11	0	1	44	28	2799
2017	Term	34	30	20	10	5	0	1	65	15	246
2017	Casual	36	22	19	17	2	0	4	61	20	48
2017	Student	41	35	16	4	4	0	0	76	8	52

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	22	36	24	10	6	1	1	59	16	2333
2019	Term	40	37	14	3	4	2	1	78	7	181
2019	Casual	49	32	7	3	0	0	10	89	3	34
2018	Indeterminate (permanent)	19	34	26	12	7	0	1	54	19	2347
2018	Term	45	29	14	6	1	1	3	78	8	164
2018	Casual	56	20	22	0	0	3	0	78	0	37
2018	Student	48	26	22	0	0	0	4	77	0	23
2017	Indeterminate (permanent)	20	32	25	14	8	1	1	53	22	2801
2017	Term	34	36	16	7	4	2	1	72	11	246
2017	Casual	49	22	17	4	0	2	6	77	4	48
2017	Student	44	30	20	2	0	0	3	77	2	52

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	19	35	27	12	6	0	1	55	17	2331
2019	Term	41	33	16	5	2	2	1	76	7	182
2019	Casual	49	32	12	3	0	0	4	84	3	34
2018	Indeterminate (permanent)	16	35	26	15	6	0	1	52	21	2343
2018	Term	29	36	22	5	4	1	4	68	9	163
2018	Casual	36	30	27	5	0	0	2	68	5	38
2018	Student	48	26	9	13	0	0	4	77	14	23
2017	Indeterminate (permanent)	17	33	26	15	7	1	1	51	23	2799
2017	Term	37	32	19	7	2	2	1	71	9	246
2017	Casual	44	16	24	8	0	0	8	66	9	48
2017	Student	46	34	11	6	0	0	3	82	6	52

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	28	37	20	9	5	0	1	65	14	2327
2019	Term	44	30	14	8	3	1	1	75	11	182
2019	Casual	57	17	17	5	0	0	4	77	5	34
2018	Indeterminate (permanent)	25	35	22	11	6	0	1	61	17	2342
2018	Term	36	29	21	7	4	0	3	67	12	164
2018	Casual	36	33	17	6	5	0	2	71	12	38
2018	Student	39	30	9	22	0	0	0	70	22	23
2017	Indeterminate (permanent)	25	35	22	11	6	1	2	61	17	2802
2017	Term	38	33	16	7	2	1	1	73	10	246
2017	Casual	38	33	15	6	6	0	2	73	12	48
2017	Student	37	33	22	2	6	0	0	70	8	52

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	34	29	17	9	9	0	1	64	18	2324
2019	Term	56	18	13	9	2	1	2	75	11	182
2019	Casual	57	20	13	0	6	0	4	80	7	34

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	27	31	24	10	5	0	1	59	16	2321
2019	Term	41	30	20	6	3	1	0	71	9	182
2019	Casual	52	28	11	6	0	0	4	83	6	34
2018	Indeterminate (permanent)	22	33	25	13	5	0	1	56	18	2333
2018	Term	37	32	21	6	3	0	2	70	8	163
2018	Casual	43	30	16	6	3	0	2	74	9	38
2018	Student	35	39	13	13	0	0	0	74	13	23
2017	Indeterminate (permanent)	24	30	24	13	7	1	2	55	21	2790
2017	Term	37	33	20	7	2	1	0	71	9	246
2017	Casual	44	27	15	8	2	2	2	74	11	48
2017	Student	42	21	21	9	2	4	0	66	12	52

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	47	28	14	6	4	1	76	10	2319
2019	Term	56	21	17	2	3	0	78	5	181
2019	Casual	72	19	2	3	3	0	92	6	33
2018	Indeterminate (permanent)	46	27	14	7	4	2	75	11	2337
2018	Term	59	18	13	6	1	3	80	7	164
2018	Casual	54	21	9	8	3	5	79	11	38
2018	Student	52	13	26	4	4	0	65	9	23
2017	Indeterminate (permanent)	52	26	13	5	3	1	79	8	2805
2017	Term	59	24	12	3	2	0	83	5	246
2017	Casual	81	10	6	0	0	2	94	0	48
2017	Student	66	23	9	0	2	0	89	2	52

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	71	13	5	2	2	1	6	90	4	2323
2019	Term	77	8	7	2	1	0	6	90	3	179
2019	Casual	78	4	4	0	6	0	8	90	6	34
2018	Indeterminate (permanent)	69	14	6	2	2	1	5	89	5	2338
2018	Term	74	12	4	2	1	0	6	92	3	164
2018	Casual	83	13	2	0	0	0	3	98	0	38
2018	Student	74	13	9	4	0	0	0	87	4	23

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	70	12	7	3	4	1	3	85	8	2331
2019	Term	79	9	7	1	2	0	2	89	3	182
2019	Casual	92	0	3	0	3	0	3	94	3	34
2018	Indeterminate (permanent)	66	15	7	5	4	1	4	84	9	2335
2018	Term	77	11	4	2	2	0	5	92	4	162
2018	Casual	80	11	2	0	3	0	5	95	3	38
2018	Student	78	0	4	9	0	0	9	86	10	23
2017	Indeterminate (permanent)	68	14	7	4	4	1	3	84	8	2806
2017	Term	75	12	4	2	2	1	4	91	4	247
2017	Casual	83	6	3	0	0	0	9	97	0	48
2017	Student	90	6	2	0	0	0	2	98	0	52

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	50	31	11	4	3	0	2	83	7	2326
2019	Term	66	20	9	1	3	0	1	87	4	180
2019	Casual	71	26	4	0	0	0	0	96	0	34
2018	Indeterminate (permanent)	50	29	13	5	2	0	1	79	7	2337
2018	Term	67	16	11	3	1	0	2	85	4	166
2018	Casual	66	23	6	0	3	0	3	91	3	39
2018	Student	65	17	4	9	4	0	0	83	13	23
2017	Indeterminate (permanent)	49	30	11	4	2	0	2	82	7	2800
2017	Term	58	26	8	3	2	1	2	86	6	247
2017	Casual	67	23	4	0	0	0	6	96	0	49
2017	Student	75	21	4	0	0	0	0	96	0	52

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	56	22	10	5	4	0	2	80	10	2328
2019	Term	78	7	6	5	3	1	1	87	8	181
2019	Casual	79	15	0	3	3	0	0	94	6	34
2018	Indeterminate (permanent)	50	24	12	7	6	0	1	75	13	2326
2018	Term	70	13	9	2	4	0	1	85	6	166
2018	Casual	82	11	5	0	0	0	3	95	0	39
2018	Student	61	17	9	4	9	0	0	78	13	23
2017	Indeterminate (permanent)	55	21	11	6	5	0	2	77	11	2807
2017	Term	68	16	7	5	1	1	3	86	7	247
2017	Casual	78	10	2	2	0	2	6	96	2	49
2017	Student	87	11	2	0	0	0	0	98	0	52

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	54	15	6	2	1	22	89	4	2322
2019	Term	76	3	2	0	1	18	96	1	179
2019	Casual	87	0	0	0	0	13	100	0	33
2018	Indeterminate (permanent)	49	17	7	2	1	23	87	4	2318
2018	Term	66	4	4	1	1	25	94	2	166
2018	Casual	60	2	0	0	0	37	100	0	39
2018	Student	70	0	0	4	4	22	89	11	23
2017	Indeterminate (permanent)	52	16	7	2	1	23	88	3	2803
2017	Term	61	11	3	0	1	23	94	2	247
2017	Casual	62	7	0	0	0	31	100	0	48
2017	Student	71	2	2	0	0	25	97	0	51

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	60	21	9	2	2	0	5	86	4	2317
2019	Term	77	12	4	1	1	2	3	94	2	180
2019	Casual	94	3	0	0	0	0	3	100	0	34
2018	Indeterminate (permanent)	58	22	9	3	1	0	6	86	4	2325
2018	Term	68	15	8	2	0	0	6	89	3	163
2018	Casual	81	16	0	0	0	0	3	100	0	39
2018	Student	70	9	9	4	0	0	9	86	5	23
2017	Indeterminate (permanent)	60	20	9	3	1	1	7	86	4	2782
2017	Term	68	13	9	1	0	1	7	89	1	246
2017	Casual	75	10	4	0	0	0	10	95	0	49
2017	Student	79	13	4	0	0	0	4	96	0	52

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	80	10	3	1	1	0	4	94	3	2330
2019	Term	27	21	23	11	17	1	1	49	28	181
2019	Casual	46	9	24	4	12	0	6	58	16	34
2018	Indeterminate (permanent)	77	12	4	1	2	0	4	94	3	2334
2018	Term	24	22	20	14	18	0	2	47	33	165
2018	Casual	27	6	20	15	21	6	5	37	40	39
2018	Student	48	13	13	4	22	0	0	61	26	23
2017	Indeterminate (permanent)	72	14	5	2	2	1	5	92	3	2809
2017	Term	20	16	21	15	26	0	1	36	42	247
2017	Casual	24	16	16	17	24	0	2	41	42	49
2017	Student	50	15	20	6	7	0	2	66	14	52

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	50	28	14	4	2	0	2	80	6	2324
2019	Term	53	28	10	4	3	0	2	83	7	181
2019	Casual	50	33	14	3	0	0	0	83	3	33
2018	Indeterminate (permanent)	46	31	14	4	2	0	2	79	6	2331
2018	Term	53	25	11	7	2	0	2	80	9	165
2018	Casual	61	25	0	3	2	3	5	94	6	39
2018	Student	61	9	22	4	4	0	0	70	9	23
2017	Indeterminate (permanent)	48	30	13	4	2	0	3	81	6	2802
2017	Term	54	27	14	2	0	1	2	84	2	246
2017	Casual	55	21	14	4	0	0	6	80	5	49
2017	Student	49	32	11	4	4	0	0	81	8	52

Question 75. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	9	26	40	19	6	0	35	25	2340
2019	Term	12	42	35	9	2	1	54	11	182
2019	Casual	34	49	11	4	3	0	83	6	34
2018	Indeterminate (permanent)	6	24	42	21	8	0	30	28	2353
2018	Term	15	33	38	12	2	0	48	14	166
2018	Casual	25	48	22	5	0	0	73	5	38
2018	Student	26	26	39	9	0	0	52	9	23
2017	Indeterminate (permanent)	6	23	42	20	8	1	29	29	2810
2017	Term	9	32	42	13	4	0	41	18	247
2017	Casual	16	41	37	6	0	0	57	6	49
2017	Student	20	44	28	8	0	0	64	8	52

Question 76. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	11	24	41	19	5	0	0	24	35	2324
2019	Term	8	14	36	23	17	1	0	41	23	181
2019	Casual	3	13	28	39	18	0	0	57	16	33
2018	Indeterminate (permanent)	11	27	40	17	5	0	0	22	38	2321
2018	Term	4	17	38	25	16	0	1	41	21	163
2018	Casual	3	0	40	41	15	0	2	57	3	39
2018	Student	9	13	22	43	13	0	0	57	22	23
2017	Indeterminate (permanent)	9	24	43	18	5	0	0	23	34	2797
2017	Term	4	15	47	22	12	0	1	34	19	246
2017	Casual	0	12	39	22	25	0	2	47	13	49
2017	Student	6	11	40	28	14	0	2	43	17	52

Top of Page

Compensation

Pay or other compensation issues

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	18	27	26	12	14	2	1	18	82	2333
2019	Term	25	22	18	16	14	4	1	26	74	182
2019	Casual	24	33	6	15	13	6	3	27	73	34
2018	Indeterminate (permanent)	24	24	23	13	13	3	1	25	75	2356
2018	Term	20	22	26	14	14	2	1	21	79	165
2018	Casual	34	17	22	7	12	8	0	37	63	39
2018	Student	39	26	22	4	9	0	0	39	61	23
2017	Indeterminate (permanent)	27	22	20	13	13	4	1	28	72	2811
2017	Term	18	15	24	13	26	4	0	19	81	247
2017	Casual	23	23	15	12	24	0	4	24	76	49
2017	Student	21	16	14	20	26	2	2	22	78	52

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	65	35	1857
2019	Term	83	17	128
2019	Casual	85	15	23

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 84. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	30	70	1828
2019	Term	29	71	128
2019	Casual	59	41	22
2018	Indeterminate (permanent)	26	74	1701
2018	Term	33	67	126
2018	Casual	46	54	23
2018	Student	36	64	14

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	35	19	15	11	12	1	8	59	25	2322
2019	Term	54	11	11	8	5	2	9	73	14	182
2019	Casual	37	6	11	9	13	4	20	57	28	34
2018	Indeterminate (permanent)	35	16	16	11	12	1	9	57	26	2351
2018	Term	40	16	13	3	7	4	18	70	13	166
2018	Casual	48	20	0	0	5	3	24	93	7	37
2018	Student	39	30	17	0	0	9	4	80	0	23

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	6	19	15	22	28	2	8	27	56	1842
2019	Term	11	16	21	19	20	2	10	31	45	128
2019	Casual	14	17	10	29	19	0	11	35	53	23
2018	Indeterminate (permanent)	6	17	18	21	30	2	6	25	55	1714
2018	Term	11	27	15	20	19	2	7	42	42	126
2018	Casual	18	32	17	4	17	0	13	56	24	23
2018	Student	7	29	21	7	14	0	21	45	27	14
2017	Indeterminate (permanent)	5	14	15	18	35	2	10	22	61	1922
2017	Term	10	20	14	18	29	1	7	33	52	192
2017	Casual	20	24	22	17	8	0	8	48	28	36
2017	Student	29	16	12	8	24	3	8	51	35	40

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	3	9	12	22	44	2	7	14	73	1848
2019	Term	9	13	18	19	35	2	5	23	58	128
2019	Casual	5	21	14	23	34	0	3	27	58	23
2019	Student	0	33	24	5	24	5	10	39	33	21
2018	Indeterminate (permanent)	2	9	12	20	50	2	6	11	76	1716
2018	Term	4	14	12	23	41	2	4	19	68	125
2018	Casual	0	27	20	22	26	0	4	29	50	23
2018	Student	0	14	29	21	14	0	21	18	45	14
2017	Indeterminate (permanent)	1	5	9	17	59	2	7	7	83	1916
2017	Term	2	5	8	18	63	2	2	6	85	192
2017	Casual	6	14	17	15	39	5	5	21	60	36
2017	Student	0	7	17	25	40	3	8	8	73	40

Report a problem on this page

Date modified:: 2019-03-01

2019 Public Service Employee Survey Results by Theme for Department of Justice by Question 93. What is your current employee status?

Table of Contents

Employee engagement

Question 7. I get a sense of satisfaction from my work.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 16. Overall, I like my job.

Question 51. I would recommend my department or agency as a great place to work.

Question 52. I am satisfied with my department or agency.

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 26. I can count on my immediate supervisor to keep his or her promises.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 31. I am satisfied with the quality of supervision I receive.

Senior management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Question 35. I have confidence in the senior management of my department or agency.

Question 36. Senior management in my department or agency makes effective and timely decisions.

Question 37. Essential information flows effectively from senior management to staff.

Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Job fit and development

Question 4. I get the training I need to do my job.

Question 44. My department or agency does a good job of supporting employee career development.

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.

Question 17. I can complete my assigned workload during my regular working hours.

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Mobility and retention

Question 54. Do you intend to leave your current position in the next two years?

Question 55. Please indicate your reason for leaving.

Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Question 40. I feel that change is managed well in my department or agency.

Respectful workplace

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Question 22. In my work unit, individuals behave in a respectful manner.

Question 23. The people I work with value my ideas and opinions.

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 49. My department or agency implements activities and practices that support a diverse workplace.

Question 50. Overall, my department or agency treats me with respect.

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.