2019 Public Service Employee Survey Results by Theme for Department of Justice by Question 94. Please indicate your occupational group and level. Occupational group and level - CS

The results of the 2019 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	37	44	8	4	6	1	82	10	84
2019	CS-02	29	43	14	10	5	0	71	14	21
2019	CS-03	41	44	7	4	4	0	85	7	27
2019	CS-04	28	56	0	0	11	6	88	12	18
2018	CS	37	46	6	4	7	0	83	11	71
2018	CS-02	30	52	4	0	13	0	83	13	23
2018	CS-03	41	41	5	5	9	0	82	14	22
2018	CS-04	31	46	8	15	0	0	77	15	13
2017	CS	38	41	10	6	4	0	79	11	111
2017	CS-01	41	47	6	6	0	0	88	6	17
2017	CS-02	26	46	15	8	5	0	72	13	39
2017	CS-03	49	33	11	0	7	0	82	7	27
2017	CS-04	42	37	6	11	5	0	79	15	21
2014	CS	27	42	8	16	7	0	69	23	83
2014	CS-01	23	62	8	8	0	0	85	8	13
2014	CS-02	15	44	12	18	12	0	59	29	34
2014	CS-03	11	39	11	33	6	0	50	39	18
2014	CS-04	65	28	0	0	7	0	93	7	14
2011	CS	26	48	16	8	3	0	74	11	103
2011	CS-01	23	41	23	14	0	0	64	14	22
2011	CS-02	20	51	17	5	7	0	71	12	41
2011	CS-03	33	41	15	11	0	0	74	11	27
2008	CS	20	53	12	11	4	0	73	15	93
2008	CS-01	13	74	4	9	0	0	87	9	23
2008	CS-02	22	54	11	5	8	0	76	14	37
2008	CS-03	17	43	17	17	4	0	61	22	23

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	37	44	11	0	9	80	9	82
2019	CS-02	19	52	19	0	10	71	10	21
2019	CS-03	46	38	8	0	8	85	8	26
2019	CS-04	28	61	6	0	6	89	6	18
2018	CS	38	39	11	6	6	77	11	71
2018	CS-02	30	39	9	9	13	70	22	23
2018	CS-03	32	45	14	5	5	77	9	22
2018	CS-04	46	38	8	8	0	85	8	13
2017	CS	40	30	15	9	6	70	15	111
2017	CS-01	41	30	18	6	6	71	12	17
2017	CS-02	26	33	18	13	10	59	23	39
2017	CS-03	53	22	14	4	7	74	11	27
2017	CS-04	47	34	15	5	0	80	5	21

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	45	43	5	5	1	1	89	6	82
2019	CS-02	38	43	10	5	5	0	81	10	21
2019	CS-03	54	35	8	4	0	0	88	4	26
2019	CS-04	33	56	0	6	0	6	94	6	18
2018	CS	68	20	7	3	3	0	87	6	71
2018	CS-02	65	22	9	0	4	0	87	4	23
2018	CS-03	73	5	14	5	5	0	77	9	22
2018	CS-04	54	38	0	8	0	0	92	8	13
2017	CS	59	28	9	3	2	0	86	5	111
2017	CS-01	59	36	0	0	6	0	94	6	17
2017	CS-02	47	37	13	0	3	0	84	3	38
2017	CS-03	65	21	11	3	0	0	86	3	28
2017	CS-04	61	23	10	6	0	0	84	6	21
2014	CS	51	28	14	4	2	0	80	6	84
2014	CS-01	38	31	23	8	0	0	69	8	13
2014	CS-02	53	24	15	6	3	0	76	9	34
2014	CS-03	32	47	21	0	0	0	79	0	19
2014	CS-04	79	13	0	0	7	0	93	7	14
2011	CS	50	38	8	4	1	0	88	5	104
2011	CS-01	43	39	13	4	0	0	83	4	23
2011	CS-02	46	39	10	2	2	0	85	5	41
2011	CS-03	56	33	4	7	0	0	89	7	27

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	48	33	10	6	4	0	81	10	84
2019	CS-02	33	48	5	10	5	0	81	14	21
2019	CS-03	52	33	7	4	4	0	85	7	27
2019	CS-04	44	28	17	11	0	0	72	11	18
2018	CS	46	40	6	6	3	0	86	9	70
2018	CS-02	41	41	5	9	5	0	82	14	22
2018	CS-03	41	41	9	5	5	0	82	9	22
2018	CS-04	54	31	8	8	0	0	85	8	13
2017	CS	46	35	7	8	3	1	82	11	111
2017	CS-01	47	41	12	0	0	0	88	0	17
2017	CS-02	32	47	8	10	3	0	79	13	38
2017	CS-03	58	28	4	7	3	0	86	10	28
2017	CS-04	51	28	6	9	6	0	79	15	21
2014	CS	33	39	12	12	4	0	73	16	84
2014	CS-01	31	54	15	0	0	0	85	0	13
2014	CS-02	29	41	9	18	3	0	71	21	34
2014	CS-03	11	42	21	21	5	0	53	26	19
2014	CS-04	65	21	7	0	7	0	86	7	14
2011	CS	36	44	12	8	0	1	81	8	104
2011	CS-01	35	39	17	9	0	0	74	9	23
2011	CS-02	34	44	15	7	0	0	78	7	41
2011	CS-03	33	44	7	11	0	4	81	12	27
2008	CS	28	49	14	6	3	0	77	10	94
2008	CS-01	21	58	13	4	4	0	79	8	24
2008	CS-02	30	49	14	5	3	0	78	8	37
2008	CS-03	17	52	17	9	4	0	70	13	23

Question 51. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	52	27	13	4	4	0	80	7	84
2019	CS-02	52	19	19	5	5	0	71	10	21
2019	CS-03	48	33	11	4	4	0	81	7	27
2019	CS-04	50	33	11	6	0	0	83	6	18
2018	CS	37	37	21	1	4	0	73	6	71
2018	CS-02	26	39	22	4	9	0	65	13	23
2018	CS-03	45	23	27	0	5	0	68	5	22
2018	CS-04	31	46	23	0	0	0	77	0	13
2017	CS	38	29	22	8	3	0	67	11	112
2017	CS-01	53	23	23	0	0	0	77	0	17
2017	CS-02	29	31	25	15	0	0	59	15	39
2017	CS-03	35	29	21	3	11	0	65	14	28
2017	CS-04	47	28	20	6	0	0	74	6	21
2014	CS	21	36	24	8	10	1	58	18	84
2014	CS-01	31	38	23	8	0	0	69	8	13
2014	CS-02	12	41	24	12	9	3	55	21	34
2014	CS-03	21	26	26	11	16	0	47	26	19
2014	CS-04	36	22	28	0	14	0	58	14	14
2011	CS	29	34	19	11	7	0	63	17	103
2011	CS-01	22	26	35	9	9	0	48	17	23
2011	CS-02	27	39	17	7	10	0	66	17	41
2011	CS-03	23	35	19	19	4	0	58	23	26

Question 52. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	54	26	11	5	5	0	80	10	84
2019	CS-02	52	19	19	5	5	0	71	10	21
2019	CS-03	56	30	7	4	4	0	85	7	27
2019	CS-04	44	39	6	11	0	0	83	11	18
2018	CS	39	35	15	6	4	0	75	10	71
2018	CS-02	26	43	13	9	9	0	70	17	23
2018	CS-03	50	18	23	5	5	0	68	9	22
2018	CS-04	31	46	15	8	0	0	77	8	13
2017	CS	38	35	16	9	2	0	73	11	112
2017	CS-01	53	35	12	0	0	0	88	0	17
2017	CS-02	29	38	15	18	0	0	67	18	39
2017	CS-03	35	33	21	4	7	0	68	11	28
2017	CS-04	47	32	15	6	0	0	79	6	21
2014	CS	18	40	21	12	8	1	58	21	83
2014	CS-01	31	31	23	8	8	0	62	15	13
2014	CS-02	12	38	24	18	6	3	52	24	34
2014	CS-03	17	33	22	17	11	0	50	28	18
2014	CS-04	22	50	14	0	14	0	71	14	14
2011	CS	30	37	17	13	4	0	67	17	103
2011	CS-01	26	26	22	22	4	0	52	26	23
2011	CS-02	29	41	15	10	5	0	71	15	41
2011	CS-03	23	38	23	12	4	0	62	15	26
2008	CS	23	40	16	11	10	0	64	20	94
2008	CS-01	21	38	21	13	8	0	58	21	24
2008	CS-02	11	46	24	8	11	0	57	19	37
2008	CS-03	30	43	4	9	13	0	74	22	23

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	41	31	12	7	6	2	74	14	83
2019	CS-02	43	29	19	5	5	0	71	10	21
2019	CS-03	33	41	7	11	4	4	77	15	27
2019	CS-04	41	35	0	12	6	6	81	19	17
2018	CS	30	37	18	6	6	4	69	12	71
2018	CS-02	17	43	17	4	13	4	64	18	23
2018	CS-03	32	23	36	0	5	5	57	5	22
2018	CS-04	38	38	0	15	0	8	83	17	13
2017	CS	33	30	20	10	6	2	64	16	111
2017	CS-01	41	36	23	0	0	0	77	0	17
2017	CS-02	23	28	26	18	5	0	52	23	39
2017	CS-03	39	29	7	10	11	3	71	22	28
2017	CS-04	39	24	30	0	6	0	64	6	20
2014	CS	18	25	22	16	10	10	47	28	84
2014	CS-01	38	15	23	8	8	8	58	17	13
2014	CS-02	12	26	26	24	9	3	39	33	34
2014	CS-03	5	21	21	11	11	32	38	31	19
2014	CS-04	22	36	13	14	14	0	58	29	14
2011	CS	29	30	18	9	13	1	60	22	103
2011	CS-01	30	26	17	9	17	0	57	26	23
2011	CS-02	22	34	20	10	12	2	58	23	41
2011	CS-03	35	19	19	12	15	0	54	27	26
2008	CS	22	24	22	14	16	1	47	30	94
2008	CS-01	21	33	21	13	13	0	54	25	24
2008	CS-02	14	16	32	19	16	3	31	36	37
2008	CS-03	26	35	9	13	17	0	61	30	23

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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	54	29	8	4	5	1	83	8	84
2019	CS-02	43	33	10	5	10	0	76	14	21
2019	CS-03	59	22	19	0	0	0	81	0	27
2019	CS-04	44	56	0	0	0	0	100	0	18

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	50	32	11	4	4	0	0	82	7	84
2019	CS-02	48	33	10	5	5	0	0	81	10	21
2019	CS-03	52	30	11	4	4	0	0	81	7	27
2019	CS-04	44	44	11	0	0	0	0	89	0	18
2018	CS	41	35	14	6	3	1	0	77	9	71
2018	CS-02	48	26	13	4	9	0	0	74	13	23
2018	CS-03	36	41	18	5	0	0	0	77	5	22
2018	CS-04	38	46	0	15	0	0	0	85	15	13
2017	CS	53	32	13	2	0	0	0	85	2	112
2017	CS-01	64	30	6	0	0	0	0	94	0	17
2017	CS-02	41	33	25	0	0	0	0	75	0	39
2017	CS-03	68	21	10	0	0	0	0	90	0	28
2017	CS-04	46	48	0	6	0	0	0	94	6	21
2014	CS	37	37	8	10	5	2	1	77	15	84
2014	CS-01	38	38	8	15	0	0	0	77	15	13
2014	CS-02	29	41	3	15	6	6	0	75	22	34
2014	CS-03	26	32	26	5	5	0	5	61	11	19
2014	CS-04	64	29	0	0	7	0	0	93	7	14
2011	CS	43	29	12	10	6	1	0	73	16	104
2011	CS-01	43	22	26	4	4	0	0	65	9	23
2011	CS-02	39	34	7	10	10	0	0	73	20	41
2011	CS-03	44	26	7	15	4	4	0	73	19	27
2008	CS	23	38	15	10	14	0	0	62	23	94
2008	CS-01	21	29	25	13	13	0	0	50	25	24
2008	CS-02	19	46	8	14	14	0	0	65	27	37
2008	CS-03	30	39	17	0	13	0	0	70	13	23

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	44	42	6	5	4	0	0	86	8	84
2019	CS-02	43	38	10	5	5	0	0	81	10	21
2019	CS-03	52	33	7	7	0	0	0	85	7	27
2019	CS-04	39	56	0	0	6	0	0	94	6	18
2018	CS	39	41	14	1	3	0	1	81	4	71
2018	CS-02	43	35	13	0	9	0	0	78	9	23
2018	CS-03	27	50	18	5	0	0	0	77	5	22
2018	CS-04	38	54	8	0	0	0	0	92	0	13
2017	CS	48	37	13	2	0	0	0	86	2	111
2017	CS-01	64	24	6	6	0	0	0	88	6	17
2017	CS-02	36	46	18	0	0	0	0	82	0	39
2017	CS-03	67	29	4	0	0	0	0	96	0	27
2017	CS-04	41	44	15	0	0	0	0	85	0	21
2014	CS	30	43	10	11	6	1	0	73	17	84
2014	CS-01	31	46	8	8	8	0	0	77	15	13
2014	CS-02	15	50	9	15	9	3	0	67	24	34
2014	CS-03	26	42	16	11	5	0	0	68	16	19
2014	CS-04	57	29	7	7	0	0	0	86	7	14
2011	CS	38	29	15	12	5	1	0	68	17	104
2011	CS-01	39	22	30	4	4	0	0	61	9	23
2011	CS-02	39	37	10	7	7	0	0	76	15	41
2011	CS-03	37	26	11	19	4	4	0	65	23	27
2008	CS	21	39	13	11	14	1	1	62	25	94
2008	CS-01	21	25	21	21	8	4	0	48	30	24
2008	CS-02	16	51	5	11	16	0	0	68	27	37
2008	CS-03	30	30	22	4	13	0	0	61	17	23

Question 31. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	58	26	10	1	5	0	0	85	6	84
2019	CS-02	52	29	14	0	5	0	0	81	5	21
2019	CS-03	59	30	4	4	4	0	0	89	7	27
2019	CS-04	61	33	6	0	0	0	0	94	0	18
2018	CS	49	25	15	3	6	1	0	76	9	71
2018	CS-02	52	13	13	4	17	0	0	65	22	23
2018	CS-03	45	23	27	5	0	0	0	68	5	22
2018	CS-04	38	54	8	0	0	0	0	92	0	13
2017	CS	62	28	5	4	0	1	0	91	4	112
2017	CS-01	64	30	0	6	0	0	0	94	6	17
2017	CS-02	57	36	3	5	0	0	0	93	5	39
2017	CS-03	72	21	0	3	0	3	0	96	4	28
2017	CS-04	61	23	16	0	0	0	0	84	0	21
2014	CS	44	36	8	5	5	1	1	82	10	84
2014	CS-01	62	23	0	8	8	0	0	85	15	13
2014	CS-02	38	41	9	6	3	3	0	82	9	34
2014	CS-03	21	47	21	5	5	0	0	68	11	19
2014	CS-04	71	14	0	0	7	0	7	92	8	14

Senior management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	38	32	12	1	4	12	1	81	5	84
2019	CS-02	29	43	10	5	10	5	0	75	15	21
2019	CS-03	30	22	19	0	4	26	0	70	5	27
2019	CS-04	39	56	6	0	0	0	0	94	0	18
2018	CS	31	25	14	7	8	14	0	66	18	71
2018	CS-02	17	26	9	17	17	13	0	50	40	23
2018	CS-03	23	27	23	0	9	18	0	61	11	22
2018	CS-04	46	23	15	8	0	8	0	75	8	13
2017	CS	31	29	18	5	6	11	0	67	13	112
2017	CS-01	41	18	23	12	0	6	0	63	12	17
2017	CS-02	18	26	23	8	8	18	0	53	19	39
2017	CS-03	25	33	18	0	14	10	0	64	16	28
2017	CS-04	53	34	9	5	0	0	0	86	5	21
2014	CS	14	36	16	14	8	12	0	57	26	84
2014	CS-01	23	23	15	8	8	23	0	60	20	13
2014	CS-02	12	41	15	15	12	6	0	56	28	34
2014	CS-03	5	37	16	16	11	16	0	50	31	19
2014	CS-04	29	28	14	14	0	14	0	66	17	14
2011	CS	18	36	19	9	8	11	0	60	18	104
2011	CS-01	13	43	22	4	9	9	0	62	14	23
2011	CS-02	12	39	12	10	10	17	0	62	24	41
2011	CS-03	19	22	37	11	4	7	0	44	16	27

Question 35. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	42	28	17	1	5	7	0	75	6	83
2019	CS-02	24	38	14	0	14	10	0	68	16	21
2019	CS-03	41	22	19	4	4	11	0	71	8	27
2019	CS-04	53	29	18	0	0	0	0	82	0	17
2018	CS	24	34	20	4	11	7	0	62	17	71
2018	CS-02	13	26	17	9	22	13	0	45	35	23
2018	CS-03	14	41	27	0	14	5	0	57	14	22
2018	CS-04	31	46	15	8	0	0	0	77	8	13
2017	CS	27	30	21	11	9	3	1	58	20	112
2017	CS-01	41	24	18	6	6	0	6	69	12	17
2017	CS-02	15	26	20	18	13	8	0	45	33	39
2017	CS-03	21	43	17	3	14	0	0	65	18	28
2017	CS-04	37	28	30	5	0	0	0	65	5	21
2014	CS	13	25	21	23	13	5	0	40	38	84
2014	CS-01	23	23	15	23	15	0	0	46	38	13
2014	CS-02	9	24	21	29	12	6	0	34	44	34
2014	CS-03	16	21	16	21	16	11	0	41	41	19
2014	CS-04	14	28	36	14	7	0	0	42	22	14
2011	CS	18	30	20	14	13	4	0	50	29	104
2011	CS-01	17	17	35	9	13	9	0	38	24	23
2011	CS-02	12	37	17	17	15	2	0	50	33	41
2011	CS-03	19	22	22	15	19	4	0	42	35	27
2008	CS	16	36	24	9	13	2	0	53	22	94
2008	CS-01	21	25	21	13	17	4	0	48	30	24
2008	CS-02	8	43	30	5	11	3	0	53	17	37
2008	CS-03	17	35	26	4	17	0	0	52	22	23

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	21	31	20	4	7	15	1	63	13	84
2019	CS-02	24	24	19	10	14	10	0	53	26	21
2019	CS-03	11	26	26	4	4	30	0	53	11	27
2019	CS-04	22	50	17	0	6	6	0	76	6	18
2018	CS	15	30	28	4	11	11	0	51	17	71
2018	CS-02	4	13	35	9	22	17	0	21	37	23
2018	CS-03	5	27	41	0	14	14	0	37	16	22
2018	CS-04	23	54	15	8	0	0	0	77	8	13
2017	CS	20	32	20	12	9	7	0	56	23	112
2017	CS-01	41	23	18	12	0	6	0	68	12	17
2017	CS-02	8	28	25	15	15	8	0	39	33	39
2017	CS-03	25	26	17	14	10	7	0	55	27	28
2017	CS-04	14	57	15	9	0	5	0	75	10	21
2014	CS	5	24	23	26	17	6	0	30	46	84
2014	CS-01	15	23	23	15	15	8	0	42	33	13
2014	CS-02	3	21	29	26	12	9	0	26	42	34
2014	CS-03	5	26	16	16	32	5	0	33	50	19
2014	CS-04	0	28	7	58	7	0	0	28	65	14
2011	CS	11	25	20	20	14	10	0	39	38	104
2011	CS-01	0	26	30	22	4	17	0	32	32	23
2011	CS-02	12	24	20	22	15	7	0	39	39	41
2011	CS-03	11	15	19	19	26	11	0	29	50	27
2008	CS	11	23	35	10	13	9	0	36	25	93
2008	CS-01	17	13	25	13	21	13	0	33	38	24
2008	CS-02	0	24	49	11	11	5	0	26	23	37
2008	CS-03	18	23	32	5	9	14	0	47	16	22

Question 37. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	20	37	18	11	7	6	1	62	19	84
2019	CS-02	24	29	10	14	14	10	0	58	32	21
2019	CS-03	15	33	22	15	4	11	0	54	21	27
2019	CS-04	11	67	11	11	0	0	0	78	11	18
2018	CS	17	41	15	13	10	4	0	60	24	71
2018	CS-02	9	39	13	17	17	4	0	50	36	23
2018	CS-03	14	36	23	9	14	5	0	52	24	22
2018	CS-04	23	62	8	8	0	0	0	85	8	13
2017	CS	18	33	21	16	9	3	0	52	26	111
2017	CS-01	29	36	18	12	6	0	0	65	18	17
2017	CS-02	16	15	38	15	10	5	0	33	27	39
2017	CS-03	15	49	11	15	7	4	0	66	23	27
2017	CS-04	9	48	14	20	9	0	0	57	29	21
2014	CS	6	30	18	20	23	4	0	37	45	84
2014	CS-01	15	23	15	31	15	0	0	38	46	13
2014	CS-02	3	26	18	21	24	9	0	32	48	34
2014	CS-03	5	21	26	21	26	0	0	26	47	19
2014	CS-04	7	50	7	7	29	0	0	57	36	14
2011	CS	13	32	24	13	12	6	0	48	27	104
2011	CS-01	17	22	48	4	4	4	0	41	9	23
2011	CS-02	10	39	15	12	15	10	0	54	30	41
2011	CS-03	11	37	19	11	19	4	0	50	31	27
2008	CS	11	31	28	13	17	1	0	42	30	94
2008	CS-01	8	33	21	21	17	0	0	42	38	24
2008	CS-02	8	30	38	11	14	0	0	38	24	37
2008	CS-03	9	30	26	13	17	4	0	41	32	23

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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	34	35	13	9	9	70	17	82
2019	CS-02	29	43	5	14	10	71	24	21
2019	CS-03	46	23	15	12	4	69	15	26
2019	CS-04	17	44	28	6	6	61	11	18
2018	CS	28	37	20	8	7	65	15	71
2018	CS-02	30	17	22	17	13	48	30	23
2018	CS-03	27	55	14	0	5	82	5	22
2018	CS-04	31	23	23	15	8	54	23	13
2017	CS	30	40	12	10	8	70	18	111
2017	CS-01	18	53	18	6	6	71	12	17
2017	CS-02	29	36	13	8	15	64	23	39
2017	CS-03	41	30	11	15	4	71	18	27
2017	CS-04	33	53	9	0	5	86	5	21
2014	CS	29	33	19	10	10	62	19	84
2014	CS-01	23	46	15	8	8	69	15	13
2014	CS-02	21	29	24	9	18	50	26	34
2014	CS-03	21	26	32	21	0	47	21	19
2014	CS-04	65	28	0	0	7	93	7	14
2011	CS	23	36	15	13	13	59	26	104
2011	CS-01	13	39	13	13	22	52	35	23
2011	CS-02	20	29	22	10	20	49	29	41
2011	CS-03	26	52	11	11	0	78	11	27

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	34	44	13	2	6	0	78	9	82
2019	CS-02	19	52	19	5	5	0	71	10	21
2019	CS-03	35	42	15	4	4	0	77	8	26
2019	CS-04	28	61	6	0	6	0	89	6	18
2018	CS	34	44	7	6	8	1	79	14	71
2018	CS-02	39	26	4	13	17	0	65	30	23
2018	CS-03	27	50	5	5	9	5	81	14	22
2018	CS-04	31	46	23	0	0	0	77	0	13
2017	CS	32	42	17	5	4	0	74	9	111
2017	CS-01	53	12	24	6	6	0	64	12	17
2017	CS-02	23	49	18	5	5	0	72	10	39
2017	CS-03	34	37	15	11	4	0	70	14	27
2017	CS-04	33	55	12	0	0	0	88	0	21

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	43	38	6	6	6	0	1	82	12	84
2019	CS-02	33	43	10	5	10	0	0	76	14	21
2019	CS-03	48	33	4	7	4	0	4	85	12	27
2019	CS-04	33	50	11	6	0	0	0	83	6	18
2018	CS	31	38	14	13	3	0	1	70	16	71
2018	CS-02	30	39	9	13	9	0	0	70	22	23
2018	CS-03	23	45	14	18	0	0	0	68	18	22
2018	CS-04	38	38	15	8	0	0	0	77	8	13
2017	CS	41	42	11	4	3	0	0	83	6	112
2017	CS-01	47	36	18	0	0	0	0	82	0	17
2017	CS-02	34	43	18	3	3	0	0	77	5	39
2017	CS-03	57	32	3	0	7	0	0	90	7	28
2017	CS-04	37	53	5	6	0	0	0	90	6	21
2014	CS	27	50	10	7	4	1	1	79	11	84
2014	CS-01	23	69	0	8	0	0	0	92	8	13
2014	CS-02	21	50	15	9	3	3	0	73	12	34
2014	CS-03	21	42	16	11	5	0	5	67	17	19
2014	CS-04	50	43	0	0	7	0	0	93	7	14
2011	CS	36	38	11	11	4	1	0	75	15	104
2011	CS-01	39	30	13	9	9	0	0	70	17	23
2011	CS-02	32	39	15	12	2	0	0	71	15	41
2011	CS-03	37	37	7	11	4	4	0	77	15	27
2008	CS	24	44	9	9	14	0	1	69	23	94
2008	CS-01	17	46	8	8	21	0	0	63	29	24
2008	CS-02	27	49	5	11	8	0	0	76	19	37
2008	CS-03	26	39	13	9	13	0	0	65	22	23

Job fit and development

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	31	40	13	6	10	0	0	71	15	84
2019	CS-02	29	33	10	14	14	0	0	62	29	21
2019	CS-03	30	41	19	4	7	0	0	70	11	27
2019	CS-04	17	61	17	0	6	0	0	78	6	18
2018	CS	25	46	7	15	6	0	0	72	21	71
2018	CS-02	35	39	9	9	9	0	0	74	17	23
2018	CS-03	9	55	5	23	9	0	0	64	32	22
2018	CS-04	31	54	0	15	0	0	0	85	15	13
2017	CS	28	40	13	8	11	0	0	68	19	112
2017	CS-01	18	47	12	18	6	0	0	65	23	17
2017	CS-02	34	38	15	5	8	0	0	72	13	39
2017	CS-03	36	32	14	3	14	0	0	68	18	28
2017	CS-04	18	47	14	10	11	0	0	65	21	21
2014	CS	17	37	20	17	8	1	0	54	25	84
2014	CS-01	23	38	15	15	8	0	0	62	23	13
2014	CS-02	18	21	32	21	9	0	0	38	29	34
2014	CS-03	5	53	16	16	5	5	0	61	22	19
2014	CS-04	22	50	7	14	7	0	0	71	22	14
2011	CS	27	33	22	10	7	0	2	61	17	104
2011	CS-01	26	35	26	9	4	0	0	61	13	23
2011	CS-02	27	32	20	12	10	0	0	59	22	41
2011	CS-03	22	33	22	7	7	0	7	60	16	27
2008	CS	21	44	15	13	7	0	0	65	20	94
2008	CS-01	21	50	8	17	4	0	0	71	21	24
2008	CS-02	22	41	19	11	8	0	0	62	19	37
2008	CS-03	13	48	13	13	13	0	0	61	26	23

Question 44. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	26	36	26	6	6	0	62	12	84
2019	CS-02	19	38	33	5	5	0	57	10	21
2019	CS-03	30	30	33	4	4	0	59	7	27
2019	CS-04	11	61	17	6	6	0	72	11	18
2018	CS	24	25	24	13	10	4	51	24	71
2018	CS-02	22	13	26	22	17	0	35	39	23
2018	CS-03	27	23	32	5	14	0	50	18	22
2018	CS-04	23	38	15	23	0	0	62	23	13
2017	CS	24	40	18	8	9	2	65	17	112
2017	CS-01	29	41	18	12	0	0	71	12	17
2017	CS-02	18	36	28	5	13	0	54	18	39
2017	CS-03	24	40	7	7	18	4	67	26	28
2017	CS-04	32	44	20	5	0	0	76	5	21
2014	CS	18	26	17	16	18	6	47	36	84
2014	CS-01	23	8	31	8	23	8	33	33	13
2014	CS-02	12	18	21	26	21	3	30	48	34
2014	CS-03	16	32	16	11	16	11	53	29	19
2014	CS-04	29	50	0	7	7	7	84	16	14
2011	CS	18	30	25	13	13	0	48	27	104
2011	CS-01	17	22	35	9	17	0	39	26	23
2011	CS-02	15	27	22	15	22	0	41	37	41
2011	CS-03	19	37	22	19	4	0	56	22	27
2008	CS	20	35	11	18	14	2	57	33	94
2008	CS-01	4	50	13	13	17	4	57	30	24
2008	CS-02	19	32	11	22	16	0	51	38	37
2008	CS-03	22	39	9	13	13	4	64	27	23

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	23	30	21	14	8	1	2	54	23	84
2019	CS-02	19	29	24	19	10	0	0	48	29	21
2019	CS-03	26	22	22	19	4	0	7	52	24	27
2019	CS-04	17	50	11	11	6	6	0	71	18	18
2018	CS	21	24	24	13	14	4	0	47	28	71
2018	CS-02	13	9	35	17	26	0	0	22	43	23
2018	CS-03	23	36	27	0	14	0	0	59	14	22
2018	CS-04	23	38	8	31	0	0	0	62	31	13
2017	CS	21	25	16	19	15	2	2	47	36	111
2017	CS-01	18	12	18	29	18	6	0	31	50	17
2017	CS-02	3	24	21	24	26	3	0	27	51	38
2017	CS-03	32	33	11	14	11	0	0	64	25	28
2017	CS-04	38	24	19	5	5	0	9	69	10	21
2014	CS	13	17	19	17	29	5	1	32	48	84
2014	CS-01	8	0	38	8	31	15	0	9	45	13
2014	CS-02	3	12	12	24	44	6	0	16	72	34
2014	CS-03	5	26	26	26	16	0	0	32	42	19
2014	CS-04	50	29	7	0	7	0	7	84	8	14
2011	CS	9	12	20	24	33	3	0	21	58	104
2011	CS-01	9	4	22	17	48	0	0	13	65	23
2011	CS-02	7	15	12	27	34	5	0	23	64	41
2011	CS-03	4	15	26	22	30	4	0	19	54	27
2008	CS	12	24	18	16	30	0	0	36	46	94
2008	CS-01	13	25	21	13	29	0	0	38	42	24
2008	CS-02	5	27	16	14	38	0	0	32	51	37
2008	CS-03	4	26	22	22	26	0	0	30	48	23

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	49	29	7	5	2	1	7	84	8	84
2019	CS-02	52	19	14	0	5	0	10	79	5	21
2019	CS-03	52	37	0	4	0	0	7	96	4	27
2019	CS-04	39	39	6	11	0	0	6	82	12	18

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	49	16	6	4	6	1	18	81	12	83
2019	CS-02	35	15	10	10	10	5	15	63	25	20
2019	CS-03	44	22	4	0	7	0	22	86	10	27
2019	CS-04	50	22	6	0	0	0	22	93	0	18

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	44	31	14	4	2	5	81	4	84
2019	CS-02	24	38	24	5	5	5	68	5	21
2019	CS-03	48	30	7	4	4	7	88	4	27
2019	CS-04	39	39	17	0	0	6	82	0	18

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	46	24	11	2	5	5	6	79	8	82
2019	CS-02	26	32	26	0	5	5	5	65	6	19
2019	CS-03	52	22	4	0	4	11	7	91	5	27
2019	CS-04	44	28	6	6	6	0	11	81	13	18

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	52	19	6	4	6	5	8	82	11	84
2019	CS-02	43	14	10	0	14	10	10	71	18	21
2019	CS-03	48	26	7	4	4	4	7	83	8	27
2019	CS-04	67	11	0	6	0	6	11	93	7	18

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	65	13	7	1	4	4	6	87	5	84
2019	CS-02	48	14	14	0	5	14	5	76	6	21
2019	CS-03	70	15	4	0	0	0	11	96	0	27
2019	CS-04	72	11	6	0	6	0	6	88	6	18

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	78	7	4	1	4	1	5	91	5	83
2019	CS-02	76	0	10	0	5	5	5	84	5	21
2019	CS-03	85	4	0	0	4	0	7	96	4	27
2019	CS-04	67	22	6	0	0	0	6	94	0	18

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	70	10	4	1	4	2	10	90	5	83
2019	CS-02	67	10	5	5	5	5	5	84	11	21
2019	CS-03	81	7	0	0	4	0	7	96	4	27
2019	CS-04	59	12	6	0	0	6	18	92	0	17

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	40	42	9	5	5	81	10	81
2019	CS-02	14	57	10	10	10	71	19	21
2019	CS-03	44	40	8	4	4	84	8	25
2019	CS-04	44	44	11	0	0	89	0	18
2018	CS	44	37	11	3	6	80	8	71
2018	CS-02	26	39	17	4	13	65	17	23
2018	CS-03	45	45	5	0	5	91	5	22
2018	CS-04	62	15	15	8	0	77	8	13
2017	CS	42	33	11	8	6	75	14	111
2017	CS-01	35	41	12	0	12	76	12	17
2017	CS-02	24	45	16	10	5	69	15	38
2017	CS-03	61	18	7	4	10	79	14	28
2017	CS-04	52	33	0	15	0	85	15	21
2014	CS	31	37	13	10	10	68	19	84
2014	CS-01	31	38	8	8	15	69	23	13
2014	CS-02	21	38	18	12	12	59	24	34
2014	CS-03	16	47	16	16	5	63	21	19
2014	CS-04	64	29	0	0	7	93	7	14
2011	CS	29	36	21	7	7	65	14	103
2011	CS-01	17	26	39	9	9	43	17	23
2011	CS-02	28	40	23	3	8	68	10	40
2011	CS-03	41	30	15	11	4	70	15	27

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	45	34	11	4	6	0	79	10	82
2019	CS-02	29	38	19	0	14	0	67	14	21
2019	CS-03	46	38	8	4	4	0	85	8	26
2019	CS-04	44	44	6	6	0	0	89	6	18
2018	CS	42	37	14	1	6	0	79	7	71
2018	CS-02	26	43	17	0	13	0	70	13	23
2018	CS-03	36	50	9	0	5	0	86	5	22
2018	CS-04	54	15	23	8	0	0	69	8	13
2017	CS	42	28	17	8	4	1	71	12	111
2017	CS-01	53	18	23	6	0	0	71	6	17
2017	CS-02	24	34	26	10	3	3	60	13	38
2017	CS-03	58	21	3	7	10	0	79	18	28
2017	CS-04	46	40	9	5	0	0	86	5	21
2014	CS	30	34	16	17	4	0	64	20	84
2014	CS-01	31	46	15	8	0	0	77	8	13
2014	CS-02	21	35	15	24	6	0	56	29	34
2014	CS-03	16	32	32	16	5	0	47	21	19
2014	CS-04	65	28	0	7	0	0	93	7	14

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	39	38	10	9	5	0	77	13	82
2019	CS-02	33	38	14	5	10	0	71	14	21
2019	CS-03	44	33	11	7	4	0	78	11	27
2019	CS-04	35	53	12	0	0	0	88	0	17
2018	CS	30	41	16	3	9	1	72	12	70
2018	CS-02	35	35	13	0	17	0	70	17	23
2018	CS-03	33	24	19	10	10	5	60	20	21
2018	CS-04	23	46	31	0	0	0	69	0	13
2017	CS	41	31	16	10	3	0	71	12	111
2017	CS-01	47	36	12	6	0	0	82	6	17
2017	CS-02	35	29	21	13	3	0	63	15	38
2017	CS-03	51	28	7	7	7	0	79	14	28
2017	CS-04	32	44	20	5	0	0	76	5	21
2014	CS	23	45	13	12	7	0	68	19	84
2014	CS-01	54	15	15	8	8	0	69	15	13
2014	CS-02	12	50	18	15	6	0	62	21	34
2014	CS-03	11	53	11	16	11	0	63	26	19
2014	CS-04	36	50	0	7	7	0	86	14	14
2011	CS	37	40	12	6	5	0	77	11	102
2011	CS-01	35	35	22	4	4	0	70	9	23
2011	CS-02	35	40	13	5	8	0	75	13	40
2011	CS-03	35	46	8	8	4	0	81	12	26

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	30	48	14	2	5	0	78	7	83
2019	CS-02	24	52	14	5	5	0	76	10	21
2019	CS-03	33	41	22	0	4	0	74	4	27
2019	CS-04	24	59	12	6	0	0	82	6	17
2018	CS	23	39	18	6	6	8	68	12	71
2018	CS-02	13	39	26	4	9	9	57	14	23
2018	CS-03	14	45	23	5	9	5	62	14	22
2018	CS-04	31	46	0	15	0	8	83	17	13
2017	CS	22	40	20	10	4	4	64	15	112
2017	CS-01	23	36	18	18	6	0	59	23	17
2017	CS-02	11	41	28	10	5	5	54	16	39
2017	CS-03	28	37	10	11	7	7	70	19	28
2017	CS-04	29	43	28	0	0	0	72	0	21

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	42	40	11	1	6	0	0	82	7	83
2019	CS-02	20	60	10	0	10	0	0	80	10	20
2019	CS-03	44	44	7	0	4	0	0	89	4	27
2019	CS-04	44	33	17	6	0	0	0	78	6	18
2018	CS	48	31	7	11	1	0	1	80	13	71
2018	CS-02	43	26	4	17	4	0	4	73	23	23
2018	CS-03	64	23	9	5	0	0	0	86	5	22
2018	CS-04	46	31	0	23	0	0	0	77	23	13
2017	CS	50	32	14	3	2	0	0	82	4	112
2017	CS-01	35	53	12	0	0	0	0	88	0	17
2017	CS-02	41	38	18	0	2	0	0	80	2	39
2017	CS-03	65	14	14	3	3	0	0	79	7	28
2017	CS-04	54	32	9	5	0	0	0	86	5	21
2014	CS	18	43	11	20	6	2	0	62	27	84
2014	CS-01	23	54	15	0	8	0	0	77	8	13
2014	CS-02	15	47	12	18	3	6	0	66	22	34
2014	CS-03	11	53	11	16	11	0	0	63	26	19
2014	CS-04	29	13	7	50	0	0	0	42	50	14
2011	CS	42	33	11	8	5	2	0	76	13	104
2011	CS-01	48	35	9	4	4	0	0	83	9	23
2011	CS-02	39	32	15	7	5	2	0	73	13	41
2011	CS-03	33	33	11	11	7	4	0	69	19	27

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	39	39	11	5	5	1	0	80	10	84
2019	CS-02	29	48	10	10	5	0	0	76	14	21
2019	CS-03	44	37	11	4	0	4	0	85	4	27
2019	CS-04	33	44	11	6	6	0	0	78	11	18
2018	CS	35	41	18	4	1	0	0	76	6	71
2018	CS-02	39	35	17	4	4	0	0	74	9	23
2018	CS-03	23	64	9	5	0	0	0	86	5	22
2018	CS-04	23	31	38	8	0	0	0	54	8	13
2017	CS	32	46	11	6	3	0	2	80	9	112
2017	CS-01	53	35	0	6	0	0	6	94	6	17
2017	CS-02	34	44	15	3	2	0	3	79	5	39
2017	CS-03	31	54	4	3	7	0	0	86	10	28
2017	CS-04	21	46	18	15	0	0	0	67	15	21
2014	CS	20	42	17	11	10	0	1	63	21	84
2014	CS-01	38	38	8	8	0	0	8	83	8	13
2014	CS-02	24	44	21	9	3	0	0	68	12	34
2014	CS-03	21	53	16	5	5	0	0	74	11	19
2014	CS-04	0	29	21	29	22	0	0	29	50	14
2011	CS	28	40	24	5	3	0	0	68	8	104
2011	CS-01	30	35	22	9	4	0	0	65	13	23
2011	CS-02	32	46	17	5	0	0	0	78	5	41
2011	CS-03	19	41	30	4	7	0	0	59	11	27
2008	CS	21	43	24	10	2	0	0	64	12	94
2008	CS-01	17	58	17	8	0	0	0	75	8	24
2008	CS-02	22	41	27	5	5	0	0	62	11	37
2008	CS-03	26	30	30	13	0	0	0	57	13	23

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	57	27	6	2	1	2	4	90	4	84
2019	CS-02	43	29	10	5	0	0	14	83	6	21
2019	CS-03	67	30	0	0	0	4	0	100	0	27
2019	CS-04	72	28	0	0	0	0	0	100	0	18
2017	CS	64	25	3	4	0	2	2	93	5	112
2017	CS-01	64	18	0	12	0	6	0	87	13	17
2017	CS-02	70	21	5	0	0	0	5	95	0	39
2017	CS-03	61	28	3	3	0	3	0	93	4	28
2017	CS-04	67	29	0	5	0	0	0	95	5	21
2014	CS	40	31	7	7	5	2	7	79	13	84
2014	CS-01	15	38	15	8	0	0	23	70	10	13
2014	CS-02	50	21	3	12	6	3	6	77	19	34
2014	CS-03	21	53	11	0	5	5	5	82	6	19
2014	CS-04	64	22	7	7	0	0	0	86	7	14
2011	CS	47	30	11	5	6	0	2	78	11	103
2011	CS-01	59	18	0	14	5	0	5	81	19	22
2011	CS-02	44	29	17	2	5	0	2	75	8	41
2011	CS-03	44	33	7	4	11	0	0	78	15	27

Mobility and retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2019	CS	23	39	38	84
2019	CS-02	10	43	48	21
2019	CS-03	19	37	44	27
2019	CS-04	39	39	22	18
2018	CS	20	37	44	71
2018	CS-02	13	35	52	23
2018	CS-03	23	45	32	22
2018	CS-04	23	38	38	13
2017	CS	21	41	38	112
2017	CS-01	0	41	59	17
2017	CS-02	18	39	44	39
2017	CS-03	21	50	29	28
2017	CS-04	34	32	33	21
2014	CS	22	29	49	84
2014	CS-01	8	23	69	13
2014	CS-02	18	26	56	34
2014	CS-03	32	32	37	19
2014	CS-04	42	22	36	14
2011	CS	26	28	46	104
2011	CS-01	30	17	52	23
2011	CS-02	20	37	44	41
2011	CS-03	30	26	44	27

Question 55. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2019	CS	26	11	53	0	11	0	19
2018	CS	29	36	29	0	0	7	14
2017	CS	26	13	61	0	0	0	23
2014	CS	11	26	48	11	9999	5	19
2011	CS	15	11	59	4	9999	11	27

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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	45	39	11	2	2	0	0	84	5	82
2019	CS-02	43	33	14	5	5	0	0	76	10	21
2019	CS-03	38	50	8	4	0	0	0	88	4	26
2019	CS-04	44	44	11	0	0	0	0	89	0	18
2018	CS	46	38	10	1	4	0	0	85	6	71
2018	CS-02	30	48	9	0	13	0	0	78	13	23
2018	CS-03	45	32	18	5	0	0	0	77	5	22
2018	CS-04	46	54	0	0	0	0	0	100	0	13
2017	CS	51	32	9	3	4	1	0	84	6	111
2017	CS-01	59	30	6	6	0	0	0	88	6	17
2017	CS-02	38	41	15	0	5	0	0	79	5	39
2017	CS-03	52	33	4	4	7	0	0	86	11	27
2017	CS-04	56	28	12	5	0	0	0	84	5	21
2014	CS	44	29	17	5	2	2	1	75	7	84
2014	CS-01	46	31	23	0	0	0	0	77	0	13
2014	CS-02	41	29	12	9	3	6	0	75	13	34
2014	CS-03	11	42	37	5	0	0	5	56	6	19
2014	CS-04	86	7	0	0	7	0	0	93	7	14
2011	CS	38	40	13	3	4	2	0	79	7	104
2011	CS-01	26	48	17	4	4	0	0	74	9	23
2011	CS-02	32	41	15	2	5	5	0	77	8	41
2011	CS-03	48	37	11	4	0	0	0	85	4	27
2008	CS	32	50	9	3	6	0	0	82	10	94
2008	CS-01	33	46	13	0	8	0	0	79	8	24
2008	CS-02	24	59	5	3	8	0	0	84	11	37
2008	CS-03	30	52	9	4	4	0	0	83	9	23

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	27	43	19	4	5	2	72	9	84
2019	CS-02	33	33	14	5	10	5	70	15	21
2019	CS-03	19	48	22	7	0	4	69	8	27
2019	CS-04	22	56	22	0	0	0	78	0	18
2018	CS	27	39	17	8	7	1	67	16	71
2018	CS-02	22	26	26	9	17	0	48	26	23
2018	CS-03	14	41	23	14	5	5	57	19	22
2018	CS-04	23	62	8	8	0	0	85	8	13
2017	CS	31	31	24	11	1	1	63	12	112
2017	CS-01	35	24	23	18	0	0	59	18	17
2017	CS-02	23	33	33	8	3	0	57	10	39
2017	CS-03	39	29	25	7	0	0	68	7	28
2017	CS-04	28	43	11	18	0	0	71	18	21
2014	CS	18	37	18	13	12	2	56	26	84
2014	CS-01	23	15	31	8	15	8	42	25	13
2014	CS-02	9	41	24	15	9	3	52	24	34
2014	CS-03	16	53	5	11	16	0	68	26	19
2014	CS-04	22	35	7	22	14	0	57	36	14
2011	CS	18	39	22	12	6	3	59	18	103
2011	CS-01	32	27	27	5	5	5	62	10	22
2011	CS-02	15	32	29	10	12	2	48	23	41
2011	CS-03	11	59	7	19	0	4	73	19	27

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	7	23	42	20	7	0	1	28	30	84
2019	CS-02	14	33	33	5	10	0	5	15	50	21
2019	CS-03	0	26	52	22	0	0	0	22	26	27
2019	CS-04	6	17	50	28	0	0	0	28	22	18
2018	CS	10	25	44	14	7	0	0	21	35	71
2018	CS-02	17	30	39	9	4	0	0	13	48	23
2018	CS-03	9	36	41	9	5	0	0	14	45	22
2018	CS-04	8	8	62	23	0	0	0	23	15	13
2017	CS	8	20	43	17	7	1	5	26	29	111
2017	CS-01	0	18	41	18	12	6	6	33	20	17
2017	CS-02	13	21	35	18	11	0	3	30	35	38
2017	CS-03	10	21	39	14	7	0	8	23	34	28
2017	CS-04	0	24	48	23	0	0	5	24	25	21
2014	CS	16	39	30	8	4	0	4	12	57	84
2014	CS-01	0	31	23	15	15	0	15	36	36	13
2014	CS-02	12	50	29	3	3	0	3	6	64	34
2014	CS-03	16	32	37	16	0	0	0	16	47	19
2014	CS-04	36	36	21	7	0	0	0	7	72	14
2011	CS	18	30	28	18	6	0	0	24	48	104
2011	CS-01	26	22	35	17	0	0	0	17	48	23
2011	CS-02	12	27	27	22	12	0	0	34	39	41
2011	CS-03	19	44	19	15	4	0	0	19	63	27
2008	CS	16	32	30	16	4	0	2	21	49	94
2008	CS-01	25	29	25	13	4	0	4	17	57	24
2008	CS-02	14	30	32	19	5	0	0	24	43	37
2008	CS-03	13	43	26	17	0	0	0	17	57	23

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	8	11	28	33	13	4	4	49	21	83
2019	CS-02	10	14	29	24	10	5	10	39	28	21
2019	CS-03	4	15	37	30	4	7	4	38	21	27
2019	CS-04	12	12	24	53	0	0	0	53	24	17
2018	CS	7	18	32	24	15	0	3	41	26	71
2018	CS-02	9	17	43	17	9	0	4	27	27	23
2018	CS-03	9	27	27	23	9	0	5	33	38	22
2018	CS-04	8	8	38	38	8	0	0	46	15	13
2017	CS	5	23	26	28	10	2	6	41	31	112
2017	CS-01	0	24	18	29	18	6	6	53	27	17
2017	CS-02	10	20	34	21	8	3	5	31	33	39
2017	CS-03	3	25	18	35	7	0	12	48	32	28
2017	CS-04	0	29	30	32	9	0	0	41	29	21
2014	CS	14	29	33	17	4	0	4	21	45	84
2014	CS-01	0	31	23	15	15	0	15	36	36	13
2014	CS-02	15	26	35	18	3	0	3	21	42	34
2014	CS-03	16	32	32	21	0	0	0	21	47	19
2014	CS-04	22	22	42	14	0	0	0	14	43	14
2011	CS	14	20	30	18	11	3	4	31	36	103
2011	CS-01	17	22	30	26	0	4	0	27	41	23
2011	CS-02	18	18	20	13	23	3	8	39	39	40
2011	CS-03	7	19	41	19	7	4	4	28	28	27
2008	CS	15	14	32	24	9	3	3	35	31	94
2008	CS-01	17	17	17	25	17	4	4	45	36	24
2008	CS-02	14	16	30	30	5	3	3	37	31	37
2008	CS-03	17	4	52	17	4	0	4	23	23	23

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	10	27	30	21	5	4	4	28	40	84
2019	CS-02	10	29	10	29	5	10	10	41	47	21
2019	CS-03	4	22	44	22	0	4	4	24	28	27
2019	CS-04	28	22	33	17	0	0	0	17	50	18
2018	CS	13	28	41	10	7	0	1	17	41	71
2018	CS-02	17	35	26	17	4	0	0	22	52	23
2018	CS-03	14	27	36	14	5	0	5	19	43	22
2018	CS-04	8	31	62	0	0	0	0	0	38	13
2017	CS	15	22	31	19	6	4	3	27	40	111
2017	CS-01	18	12	30	23	12	0	6	37	31	17
2017	CS-02	13	15	31	23	5	10	3	32	32	39
2017	CS-03	18	25	34	15	4	0	4	20	45	27
2017	CS-04	15	28	32	21	5	0	0	26	42	21
2014	CS	25	34	21	10	6	0	4	16	62	84
2014	CS-01	0	23	23	31	15	0	8	50	25	13
2014	CS-02	21	35	24	12	6	0	3	18	58	34
2014	CS-03	37	26	26	0	5	0	5	6	67	19
2014	CS-04	29	57	14	0	0	0	0	0	86	14
2011	CS	20	22	35	9	10	2	3	19	44	104
2011	CS-01	26	26	39	0	0	4	4	0	57	23
2011	CS-02	15	22	29	12	17	2	2	31	38	41
2011	CS-03	22	19	33	15	7	0	4	23	42	27
2008	CS	16	24	28	19	11	0	2	30	41	94
2008	CS-01	21	21	17	17	17	0	8	36	45	24
2008	CS-02	5	27	30	24	14	0	0	38	32	37
2008	CS-03	17	22	43	17	0	0	0	17	39	23

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	5	11	25	43	14	2	0	59	16	84
2019	CS-02	5	14	33	33	10	5	0	45	20	21
2019	CS-03	0	11	30	44	11	4	0	58	12	27
2019	CS-04	6	11	22	56	6	0	0	61	17	18
2018	CS	7	14	39	28	11	0	0	39	21	71
2018	CS-02	9	13	39	30	9	0	0	39	22	23
2018	CS-03	9	18	36	32	5	0	0	36	27	22
2018	CS-04	8	23	46	23	0	0	0	23	31	13
2017	CS	6	20	36	24	11	1	4	36	27	111
2017	CS-01	0	6	24	41	23	0	6	68	6	17
2017	CS-02	10	15	41	18	10	3	3	30	27	39
2017	CS-03	3	21	28	32	7	0	8	43	27	28
2017	CS-04	6	25	48	16	5	0	0	21	31	20
2014	CS	18	17	41	17	5	0	4	22	36	84
2014	CS-01	0	15	23	31	15	0	15	55	18	13
2014	CS-02	9	12	53	18	6	0	3	24	21	34
2014	CS-03	26	21	42	11	0	0	0	11	47	19
2014	CS-04	36	21	29	14	0	0	0	14	57	14
2011	CS	10	17	34	27	11	1	1	38	27	104
2011	CS-01	17	9	35	30	4	4	0	36	27	23
2011	CS-02	5	10	34	32	17	0	2	50	15	41
2011	CS-03	4	30	37	22	7	0	0	30	33	27
2008	CS	9	15	37	27	10	1	2	38	24	93
2008	CS-01	13	4	22	39	13	4	4	57	19	23
2008	CS-02	8	16	46	19	8	0	3	28	25	37
2008	CS-03	4	22	39	30	4	0	0	35	26	23

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	11	23	33	24	7	2	0	32	34	84
2019	CS-02	10	19	38	33	0	0	0	33	29	21
2019	CS-03	7	22	30	33	0	7	0	36	32	27
2019	CS-04	17	28	44	11	0	0	0	11	44	18
2018	CS	20	24	38	11	6	1	0	17	44	71
2018	CS-02	22	13	39	22	0	4	0	23	36	23
2018	CS-03	27	18	50	0	5	0	0	5	45	22
2018	CS-04	23	54	15	8	0	0	0	8	77	13
2017	CS	14	33	27	17	6	0	3	24	49	112
2017	CS-01	12	30	0	35	18	0	6	56	44	17
2017	CS-02	15	28	31	21	5	0	0	26	44	39
2017	CS-03	14	32	32	7	7	0	8	15	50	28
2017	CS-04	15	39	37	9	0	0	0	9	54	21
2014	CS	31	29	22	12	4	0	2	16	61	84
2014	CS-01	15	23	8	31	15	0	8	50	42	13
2014	CS-02	21	32	26	15	3	0	3	18	55	34
2014	CS-03	53	16	26	5	0	0	0	5	68	19
2014	CS-04	43	36	21	0	0	0	0	0	79	14
2011	CS	24	26	28	11	8	1	3	19	52	104
2011	CS-01	26	30	30	4	9	0	0	13	57	23
2011	CS-02	17	20	29	17	12	0	5	31	38	41
2011	CS-03	26	37	19	7	4	4	4	12	68	27
2008	CS	21	26	30	11	10	1	2	21	48	94
2008	CS-01	25	4	25	25	17	0	4	43	30	24
2008	CS-02	24	24	35	8	5	3	0	14	50	37
2008	CS-03	17	43	30	4	4	0	0	9	61	23

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	6	13	27	35	14	4	1	51	20	84
2019	CS-02	10	10	24	33	14	10	0	53	21	21
2019	CS-03	4	11	22	48	7	4	4	60	16	27
2019	CS-04	0	22	56	22	0	0	0	22	22	18
2018	CS	13	16	34	23	9	3	3	33	30	70
2018	CS-02	17	9	30	26	13	4	0	41	27	23
2018	CS-03	18	9	45	14	5	0	9	20	30	22
2018	CS-04	8	38	31	23	0	0	0	23	46	13
2017	CS	8	13	34	22	16	3	4	41	23	112
2017	CS-01	6	12	18	30	29	0	6	63	19	17
2017	CS-02	10	13	36	18	15	3	5	36	25	39
2017	CS-03	3	14	18	35	21	5	3	61	19	28
2017	CS-04	11	15	51	14	6	5	0	21	26	21
2014	CS	11	23	21	21	16	2	6	40	36	84
2014	CS-01	0	31	8	15	23	0	23	50	40	13
2014	CS-02	15	18	21	29	9	6	3	42	35	34
2014	CS-03	11	26	21	16	21	0	5	39	39	19
2014	CS-04	7	14	36	21	22	0	0	42	22	14
2011	CS	9	13	25	23	23	5	3	50	23	104
2011	CS-01	17	17	22	9	17	17	0	32	42	23
2011	CS-02	10	7	24	27	24	2	5	55	18	41
2011	CS-03	0	7	30	33	26	0	4	62	8	27
2008	CS	17	21	20	21	15	1	4	38	40	94
2008	CS-01	21	8	21	13	25	0	13	43	33	24
2008	CS-02	16	22	16	32	11	3	0	44	39	37
2008	CS-03	17	26	26	22	9	0	0	30	43	23

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	10	22	32	21	10	4	2	32	34	82
2019	CS-02	10	29	14	19	14	10	5	39	44	21
2019	CS-03	8	15	42	27	4	4	0	32	24	26
2019	CS-04	17	28	44	11	0	0	0	11	44	18
2018	CS	14	15	42	17	7	1	3	25	31	71
2018	CS-02	22	13	26	26	9	4	0	36	36	23
2018	CS-03	18	9	59	5	5	0	5	10	29	22
2018	CS-04	8	31	54	8	0	0	0	8	38	13
2017	CS	8	27	31	19	11	2	3	31	36	112
2017	CS-01	12	6	30	23	18	6	6	46	20	17
2017	CS-02	10	20	33	21	13	0	3	34	31	39
2017	CS-03	7	28	24	25	7	5	3	35	38	28
2017	CS-04	5	42	33	9	11	0	0	20	47	21
2014	CS	20	26	29	13	2	2	7	17	51	84
2014	CS-01	0	23	15	31	8	8	15	50	30	13
2014	CS-02	18	26	29	15	3	3	6	19	48	34
2014	CS-03	32	21	37	5	0	0	5	6	56	19
2014	CS-04	29	35	22	7	0	0	7	8	69	14

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	2	10	35	26	25	2	52	12	84
2019	CS-02	5	14	24	33	19	5	55	20	21
2019	CS-03	0	4	37	30	26	4	58	4	27
2019	CS-04	0	17	50	17	17	0	33	17	18

Question 40. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	24	31	24	12	4	6	58	16	84
2019	CS-02	29	33	14	14	5	5	65	20	21
2019	CS-03	19	30	30	4	4	15	57	9	27
2019	CS-04	6	44	22	28	0	0	50	28	18

Respectful workplace

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	60	25	7	5	4	0	0	85	8	84
2019	CS-02	48	38	0	10	5	0	0	86	14	21
2019	CS-03	67	11	11	7	4	0	0	78	11	27
2019	CS-04	56	39	6	0	0	0	0	94	0	18
2018	CS	50	27	10	6	6	0	1	78	12	70
2018	CS-02	45	36	5	5	9	0	0	82	14	22
2018	CS-03	50	23	14	0	9	0	5	76	10	22
2018	CS-04	54	31	8	8	0	0	0	85	8	13
2017	CS	50	30	11	4	4	1	0	80	9	112
2017	CS-01	47	41	6	6	0	0	0	88	6	17
2017	CS-02	34	38	15	5	8	0	0	72	13	39
2017	CS-03	61	17	11	7	3	0	0	79	10	28
2017	CS-04	66	24	5	0	5	0	0	91	5	21
2014	CS	38	39	10	6	5	2	0	79	11	84
2014	CS-01	46	23	23	8	0	0	0	69	8	13
2014	CS-02	18	50	12	6	9	6	0	72	16	34
2014	CS-03	26	53	5	11	5	0	0	79	16	19
2014	CS-04	86	14	0	0	0	0	0	100	0	14

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	56	37	4	1	2	0	93	4	84
2019	CS-02	48	43	0	5	5	0	90	10	21
2019	CS-03	59	30	7	0	4	0	89	4	27
2019	CS-04	39	56	6	0	0	0	94	0	18
2018	CS	46	35	10	7	1	0	82	8	71
2018	CS-02	39	43	9	4	4	0	83	9	23
2018	CS-03	50	32	9	9	0	0	82	9	22
2018	CS-04	54	23	15	8	0	0	77	8	13
2017	CS	49	36	8	4	4	0	85	7	111
2017	CS-01	53	35	6	6	0	0	88	6	17
2017	CS-02	37	47	11	3	3	0	84	5	38
2017	CS-03	57	28	3	7	3	0	86	11	28
2017	CS-04	56	33	6	0	5	0	89	5	21
2014	CS	45	38	8	5	1	2	85	6	84
2014	CS-01	54	31	8	8	0	0	85	8	13
2014	CS-02	47	32	6	6	3	6	84	9	34
2014	CS-03	21	63	11	5	0	0	84	5	19
2014	CS-04	64	29	7	0	0	0	93	0	14

Question 23. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	52	37	6	2	2	0	89	5	83
2019	CS-02	45	40	10	0	5	0	85	5	20
2019	CS-03	59	30	7	4	0	0	89	4	27
2019	CS-04	44	50	6	0	0	0	94	0	18
2018	CS	44	38	11	3	3	1	83	6	71
2018	CS-02	43	30	9	4	9	4	77	14	23
2018	CS-03	36	45	18	0	0	0	82	0	22
2018	CS-04	46	54	0	0	0	0	100	0	13

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	46	35	14	1	2	1	82	4	84
2019	CS-02	38	43	14	0	5	0	81	5	21
2019	CS-03	44	41	11	0	4	0	85	4	27
2019	CS-04	44	33	17	0	0	6	82	0	18
2018	CS	41	41	13	1	3	1	83	4	71
2018	CS-02	30	48	9	4	9	0	78	13	23
2018	CS-03	45	27	23	0	0	5	76	0	22
2018	CS-04	38	62	0	0	0	0	100	0	13
2017	CS	42	37	16	4	1	1	80	4	112
2017	CS-01	59	35	6	0	0	0	94	0	17
2017	CS-02	26	44	25	5	0	0	70	5	39
2017	CS-03	43	36	11	7	3	0	79	10	28
2017	CS-04	53	33	14	0	0	0	86	0	21
2014	CS	32	38	19	5	2	4	73	7	84
2014	CS-01	38	23	23	8	8	0	62	15	13
2014	CS-02	26	44	21	3	3	3	73	6	34
2014	CS-03	21	47	21	5	0	5	72	6	19
2014	CS-04	58	28	0	7	0	7	92	8	14
2011	CS	32	41	15	4	6	2	75	10	104
2011	CS-01	35	39	17	4	4	0	74	9	23
2011	CS-02	29	41	12	2	10	5	74	13	41
2011	CS-03	22	44	22	7	4	0	67	11	27

Question 49. My department or agency implements activities and practices that support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	54	27	7	1	2	6	2	88	4	84
2019	CS-02	48	43	0	0	0	5	5	100	0	21
2019	CS-03	52	33	11	0	0	4	0	88	0	27
2019	CS-04	56	22	11	0	0	11	0	88	0	18
2018	CS	46	35	10	1	3	4	0	85	4	71
2018	CS-02	35	43	4	4	9	4	0	82	14	23
2018	CS-03	55	23	14	0	0	9	0	85	0	22
2018	CS-04	38	54	8	0	0	0	0	92	0	13
2017	CS	40	34	18	3	0	4	0	78	3	112
2017	CS-01	35	41	18	0	0	6	0	81	0	17
2017	CS-02	31	38	25	3	0	3	0	71	3	39
2017	CS-03	49	22	18	3	0	7	0	77	4	28
2017	CS-04	53	29	14	5	0	0	0	82	5	21
2014	CS	33	33	18	1	2	11	1	76	4	84
2014	CS-01	31	38	15	8	8	0	0	69	15	13
2014	CS-02	32	38	15	0	3	9	3	80	3	34
2014	CS-03	32	32	16	0	0	21	0	80	0	19
2014	CS-04	43	28	14	0	0	14	0	83	0	14

Question 50. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	57	34	6	1	2	0	90	4	83
2019	CS-02	57	29	10	0	5	0	86	5	21
2019	CS-03	59	30	7	0	4	0	89	4	27
2019	CS-04	50	50	0	0	0	0	100	0	18
2018	CS	46	35	10	4	3	1	83	7	71
2018	CS-02	43	30	13	4	9	0	74	13	23
2018	CS-03	41	41	9	9	0	0	82	9	22
2018	CS-04	46	46	8	0	0	0	92	0	13
2017	CS	51	32	12	4	2	0	82	5	112
2017	CS-01	65	23	12	0	0	0	88	0	17
2017	CS-02	39	33	20	8	0	0	72	8	39
2017	CS-03	57	26	7	3	7	0	82	10	28
2017	CS-04	51	44	5	0	0	0	95	0	21
2014	CS	37	39	10	7	5	2	78	12	84
2014	CS-01	46	31	8	15	0	0	77	15	13
2014	CS-02	32	35	21	3	6	3	70	9	34
2014	CS-03	21	53	0	16	5	5	78	22	19
2014	CS-04	65	28	0	0	7	0	93	7	14
2011	CS	37	41	6	9	8	0	78	16	104
2011	CS-01	26	48	9	4	13	0	74	17	23
2011	CS-02	32	44	7	5	12	0	76	17	41
2011	CS-03	41	37	4	19	0	0	78	19	27
2008	CS	32	41	11	5	11	0	73	16	93
2008	CS-01	29	33	21	4	13	0	63	17	24
2008	CS-02	27	46	8	8	11	0	73	19	37
2008	CS-03	30	52	4	0	13	0	83	13	23

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	35	25	13	8	5	2	11	69	15	83
2019	CS-02	30	30	10	10	5	0	15	71	18	20
2019	CS-03	33	19	15	11	0	7	15	67	14	27
2019	CS-04	28	33	22	6	6	0	6	65	12	18
2018	CS	25	32	21	10	3	6	3	63	14	71
2018	CS-02	26	22	26	13	9	4	0	50	23	23
2018	CS-03	18	32	23	9	0	9	9	61	11	22
2018	CS-04	15	62	15	8	0	0	0	77	8	13
2017	CS	39	26	16	7	3	4	7	71	11	112
2017	CS-01	53	18	18	0	0	6	6	80	0	17
2017	CS-02	26	30	18	13	3	5	5	63	17	39
2017	CS-03	40	25	17	3	3	0	11	73	8	28
2017	CS-04	42	32	9	5	6	0	6	79	11	21
2014	CS	34	25	14	11	5	5	6	67	17	84
2014	CS-01	38	23	8	0	8	8	15	80	10	13
2014	CS-02	21	29	18	21	6	6	0	53	28	34
2014	CS-03	26	26	21	11	0	5	11	63	13	19
2014	CS-04	64	14	7	0	7	0	7	84	8	14

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	36	36	13	1	4	8	2	80	5	84
2019	CS-02	24	33	24	5	5	5	5	63	11	21
2019	CS-03	41	30	15	0	0	15	0	83	0	27
2019	CS-04	28	61	6	0	0	6	0	94	0	18
2018	CS	27	45	15	7	4	1	0	73	11	71
2018	CS-02	22	39	22	4	9	4	0	64	14	23
2018	CS-03	23	36	18	18	5	0	0	59	23	22
2018	CS-04	31	62	8	0	0	0	0	92	0	13
2017	CS	38	38	13	4	1	4	2	80	6	112
2017	CS-01	29	41	12	12	0	0	6	75	12	17
2017	CS-02	23	54	13	3	3	5	0	81	5	39
2017	CS-03	42	22	21	7	0	3	4	70	8	28
2017	CS-04	61	29	11	0	0	0	0	89	0	21
2014	CS	32	35	17	7	1	6	2	73	9	84
2014	CS-01	23	31	23	8	0	8	8	64	9	13
2014	CS-02	18	44	18	6	3	9	3	70	10	34
2014	CS-03	32	26	26	11	0	5	0	61	11	19
2014	CS-04	71	22	0	7	0	0	0	93	7	14
2011	CS	34	24	17	13	8	2	2	60	22	104
2011	CS-01	26	22	35	4	9	4	0	50	14	23
2011	CS-02	22	29	17	17	7	2	5	55	26	41
2011	CS-03	37	22	11	19	11	0	0	59	30	27
2008	CS	21	29	21	7	18	3	0	52	26	94
2008	CS-01	21	13	33	8	25	0	0	33	33	24
2008	CS-02	8	38	22	8	16	8	0	50	26	37
2008	CS-03	30	30	17	9	13	0	0	61	22	23

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	36	38	18	4	4	1	75	7	84
2019	CS-02	24	48	14	5	5	5	75	10	21
2019	CS-03	33	41	22	4	0	0	74	4	27
2019	CS-04	39	33	22	6	0	0	72	6	18
2018	CS	32	41	20	3	4	0	73	7	71
2018	CS-02	17	57	17	0	9	0	74	9	23
2018	CS-03	32	27	27	9	5	0	59	14	22
2018	CS-04	31	54	15	0	0	0	85	0	13

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	23	26	25	6	7	11	2	56	15	84
2019	CS-02	24	29	14	14	10	10	0	58	26	21
2019	CS-03	15	22	30	7	4	15	7	48	14	27
2019	CS-04	11	44	28	0	6	11	0	63	6	18
2018	CS	15	17	21	15	13	17	1	40	34	71
2018	CS-02	13	17	17	13	26	13	0	35	45	23
2018	CS-03	0	18	27	18	14	23	0	24	41	22
2018	CS-04	23	8	31	23	0	8	8	36	27	13
2017	CS	14	20	30	15	6	13	2	40	25	112
2017	CS-01	23	18	36	12	0	6	6	46	13	17
2017	CS-02	10	18	26	18	10	15	3	34	34	39
2017	CS-03	7	26	35	14	7	11	0	37	23	28
2017	CS-04	23	18	26	9	5	19	0	51	17	21
2014	CS	13	12	24	13	13	21	4	33	35	84
2014	CS-01	15	8	31	8	8	23	8	33	22	13
2014	CS-02	3	15	29	18	15	15	6	22	41	34
2014	CS-03	16	5	16	21	11	32	0	31	46	19
2014	CS-04	29	21	14	0	14	22	0	63	18	14
2011	CS	14	16	17	19	15	12	6	37	42	104
2011	CS-01	13	9	30	13	17	9	9	26	37	23
2011	CS-02	15	20	12	20	17	15	2	41	44	41
2011	CS-03	11	11	22	19	15	11	11	29	43	27

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	38	42	10	5	6	80	11	84
2019	CS-02	29	52	5	5	10	81	14	21
2019	CS-03	41	33	19	4	4	74	7	27
2019	CS-04	33	56	0	11	0	89	11	18
2017	CS	33	49	6	6	5	82	12	112
2017	CS-01	41	41	12	0	6	82	6	17
2017	CS-02	33	54	3	8	3	87	10	39
2017	CS-03	32	46	3	8	11	78	19	28
2017	CS-04	23	62	10	5	0	85	5	21
2014	CS	31	45	7	11	6	76	17	84
2014	CS-01	38	31	15	8	8	69	15	13
2014	CS-02	29	50	0	18	3	79	21	34
2014	CS-03	26	53	5	11	5	79	16	19
2014	CS-04	36	42	14	0	7	78	7	14
2011	CS	30	52	6	10	3	82	13	104
2011	CS-01	26	57	0	13	4	83	17	23
2011	CS-02	20	51	10	17	2	71	20	41
2011	CS-03	44	48	4	0	4	93	4	27
2008	CS	31	50	6	9	4	81	13	94
2008	CS-01	29	33	8	25	4	63	29	24
2008	CS-02	32	54	5	3	5	86	8	37
2008	CS-03	30	52	9	4	4	83	9	23

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	45	32	7	10	6	77	15	84
2019	CS-02	24	48	0	14	14	71	29	21
2019	CS-03	48	30	15	4	4	78	7	27
2019	CS-04	44	33	6	11	6	78	17	18
2017	CS	45	37	6	8	4	82	12	112
2017	CS-01	47	41	0	6	6	88	12	17
2017	CS-02	41	41	5	8	5	82	13	39
2017	CS-03	46	35	7	8	3	81	12	28
2017	CS-04	50	32	9	9	0	82	9	21
2014	CS	48	30	5	14	4	77	18	84
2014	CS-01	62	23	0	15	0	85	15	13
2014	CS-02	41	29	6	15	9	71	24	34
2014	CS-03	53	16	11	21	0	68	21	19
2014	CS-04	43	50	0	7	0	93	7	14
2011	CS	49	30	4	12	6	79	17	103
2011	CS-01	48	35	4	9	4	83	13	23
2011	CS-02	37	37	5	15	7	73	22	41
2011	CS-03	58	19	4	12	8	77	19	26

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	42	40	8	5	5	0	0	82	10	84
2019	CS-02	43	29	10	10	10	0	0	71	19	21
2019	CS-03	41	44	11	0	4	0	0	85	4	27
2019	CS-04	33	61	0	0	6	0	0	94	6	18
2017	CS	46	40	4	5	4	2	0	87	9	112
2017	CS-01	59	36	0	6	0	0	0	94	6	17
2017	CS-02	39	36	10	10	3	3	0	77	13	39
2017	CS-03	50	36	3	3	7	0	0	86	10	28
2017	CS-04	37	59	0	0	5	0	0	95	5	21
2014	CS	32	47	12	7	1	0	1	79	8	84
2014	CS-01	15	69	8	8	0	0	0	85	8	13
2014	CS-02	24	53	12	6	3	0	3	79	9	34
2014	CS-03	26	37	21	16	0	0	0	63	16	19
2014	CS-04	78	22	0	0	0	0	0	100	0	14

Use of official languages

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	63	21	10	1	4	1	86	5	84
2019	CS-02	57	33	0	0	5	5	95	5	21
2019	CS-03	67	15	15	0	4	0	81	4	27
2019	CS-04	56	22	17	6	0	0	78	6	18
2017	CS	62	22	5	8	3	0	84	11	112
2017	CS-01	82	12	0	6	0	0	94	6	17
2017	CS-02	57	23	3	13	5	0	79	18	39
2017	CS-03	54	28	14	0	3	0	83	3	28
2017	CS-04	57	23	5	15	0	0	80	15	21
2014	CS	52	24	10	10	5	0	76	14	84
2014	CS-01	54	15	8	8	15	0	69	23	13
2014	CS-02	59	18	12	9	3	0	76	12	34
2014	CS-03	37	37	11	11	5	0	74	16	19
2014	CS-04	64	22	0	14	0	0	86	14	14
2011	CS	61	19	8	8	3	2	81	11	104
2011	CS-01	61	13	13	9	0	4	77	9	23
2011	CS-02	59	22	7	7	2	2	83	10	41
2011	CS-03	59	19	7	7	7	0	78	15	27
2008	CS	65	17	5	3	8	2	84	11	93
2008	CS-01	79	4	8	4	4	0	83	8	24
2008	CS-02	54	22	5	5	11	3	78	17	37
2008	CS-03	68	18	5	0	9	0	86	9	22

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	65	24	6	4	1	0	0	89	5	84
2019	CS-02	76	14	0	5	5	0	0	90	10	21
2019	CS-03	63	26	7	4	0	0	0	89	4	27
2019	CS-04	50	44	0	6	0	0	0	94	6	18
2017	CS	64	22	7	5	2	0	0	86	6	112
2017	CS-01	70	30	0	0	0	0	0	100	0	17
2017	CS-02	59	26	8	5	3	0	0	85	8	39
2017	CS-03	65	17	11	3	3	0	0	82	7	28
2017	CS-04	66	14	9	11	0	0	0	80	11	21
2014	CS	59	16	11	8	2	1	2	78	11	84
2014	CS-01	54	8	15	0	8	0	15	73	9	13
2014	CS-02	59	12	12	12	3	3	0	73	15	34
2014	CS-03	53	26	5	16	0	0	0	79	16	19
2014	CS-04	78	7	14	0	0	0	0	86	0	14
2011	CS	60	19	8	6	3	0	5	83	9	104
2011	CS-01	65	17	9	4	0	0	4	86	5	23
2011	CS-02	56	20	10	5	5	0	5	79	10	41
2011	CS-03	52	26	7	4	4	0	7	84	8	27
2008	CS	66	18	6	3	3	1	2	87	7	93
2008	CS-01	71	17	4	0	4	4	0	91	4	24
2008	CS-02	65	22	5	3	3	0	3	89	6	37
2008	CS-03	59	14	14	5	5	0	5	76	10	22

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	77	16	6	0	1	0	0	93	1	83
2019	CS-02	76	19	0	0	5	0	0	95	5	21
2019	CS-03	81	15	4	0	0	0	0	96	0	27
2019	CS-04	78	22	0	0	0	0	0	100	0	18
2017	CS	77	16	5	0	2	0	0	93	2	112
2017	CS-01	82	18	0	0	0	0	0	100	0	17
2017	CS-02	70	23	5	0	3	0	0	93	3	39
2017	CS-03	78	14	3	0	4	0	0	93	4	28
2017	CS-04	80	9	11	0	0	0	0	89	0	21
2014	CS	75	16	5	1	0	1	2	94	1	84
2014	CS-01	54	31	0	0	0	0	15	100	0	13
2014	CS-02	74	12	9	3	0	3	0	88	3	34
2014	CS-03	79	21	0	0	0	0	0	100	0	19
2014	CS-04	93	0	7	0	0	0	0	93	0	14
2011	CS	72	13	7	2	1	1	4	90	3	104
2011	CS-01	74	9	9	0	0	4	4	90	0	23
2011	CS-02	68	20	7	0	2	0	2	90	3	41
2011	CS-03	70	11	7	4	0	0	7	88	4	27
2008	CS	79	11	3	1	3	1	2	92	4	94
2008	CS-01	83	4	0	4	4	4	0	91	9	24
2008	CS-02	78	14	3	0	3	0	3	94	3	37
2008	CS-03	70	13	9	0	4	0	4	86	5	23

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	49	31	12	1	1	5	1	85	3	84
2019	CS-02	48	29	14	0	0	5	5	84	0	21
2019	CS-03	44	37	11	0	0	7	0	88	0	27
2019	CS-04	50	33	11	6	0	0	0	83	6	18

Collective agreements and terms and conditions of employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	42	42	10	2	4	84	6	83
2019	CS-02	33	43	14	10	0	76	10	21
2019	CS-03	33	52	15	0	0	85	0	27
2019	CS-04	50	39	6	0	6	89	6	18

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	53	29	8	1	1	7	88	3	83
2019	CS-02	38	48	5	5	5	0	86	10	21
2019	CS-03	52	22	11	0	0	15	87	0	27
2019	CS-04	53	29	12	0	0	6	88	0	17

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	7	93	84
2019	CS-03	0	100	27
2018	CS	11	89	70

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	7	93	84
2019	CS-02	0	100	21
2019	CS-03	0	100	27

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	18	13	27	1	4	23	14	49	8	84
2019	CS-02	10	14	38	0	5	14	19	36	7	21
2019	CS-03	15	11	30	4	4	30	7	41	12	27
2019	CS-04	22	17	28	0	0	22	11	58	0	18
2018	CS	17	17	23	6	6	27	4	50	17	70
2018	CS-02	13	26	30	9	4	17	0	47	16	23
2018	CS-03	5	9	23	5	14	41	5	25	33	22
2018	CS-04	25	25	25	0	0	17	8	67	0	12
2017	CS	16	13	24	4	2	32	9	51	9	112
2017	CS-01	24	12	29	0	6	23	6	50	8	17
2017	CS-02	18	10	25	3	0	39	5	50	5	39
2017	CS-03	3	12	25	10	3	36	10	28	26	28
2017	CS-04	19	23	14	0	0	24	20	75	0	21
2014	CS	10	11	21	1	5	39	13	43	13	84
2014	CS-01	8	8	8	0	8	31	38	50	25	13
2014	CS-02	9	12	26	3	6	35	9	37	16	34
2014	CS-03	5	11	26	0	0	47	11	38	0	19
2014	CS-04	14	14	14	0	7	50	0	57	14	14

Question 65. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	36	29	19	0	4	11	2	74	4	84
2019	CS-02	29	29	29	0	5	10	0	63	5	21
2019	CS-03	30	30	15	0	4	15	7	76	5	27
2019	CS-04	39	33	22	0	0	6	0	76	0	18
2018	CS	31	24	30	0	6	7	1	61	6	70
2018	CS-02	26	26	30	0	4	13	0	60	5	23
2018	CS-03	27	23	32	0	14	5	0	52	14	22
2018	CS-04	25	42	33	0	0	0	0	67	0	12
2017	CS	29	29	22	4	1	14	2	68	5	112
2017	CS-01	36	29	12	6	0	18	0	79	7	17
2017	CS-02	26	23	30	3	0	18	0	60	3	39
2017	CS-03	14	36	21	3	3	22	0	64	9	28
2017	CS-04	42	32	15	0	0	0	11	83	0	21
2014	CS	23	24	24	2	4	21	2	61	8	84
2014	CS-01	23	31	8	0	8	15	15	78	11	13
2014	CS-02	15	26	35	3	6	15	0	48	10	34
2014	CS-03	21	11	26	5	0	37	0	50	8	19
2014	CS-04	36	21	14	0	0	29	0	80	0	14
2011	CS	31	27	23	2	5	11	1	66	8	103
2011	CS-01	23	27	32	0	0	18	0	61	0	22
2011	CS-02	27	20	29	5	5	15	0	54	11	41
2011	CS-03	30	37	19	0	7	4	4	72	8	27

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	8	92	84
2019	CS-04	0	100	18
2018	CS	7	93	71

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	6	94	84
2019	CS-04	0	100	18

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	17	12	28	0	2	30	11	49	4	83
2019	CS-02	10	20	40	0	5	15	10	40	7	20
2019	CS-03	11	7	33	0	0	41	7	36	0	27
2019	CS-04	17	11	28	0	0	39	6	50	0	18
2018	CS	20	13	27	1	3	33	3	51	7	70
2018	CS-02	22	13	39	4	4	17	0	42	11	23
2018	CS-03	5	14	27	0	5	45	5	36	9	22
2018	CS-04	25	17	33	0	0	25	0	56	0	12
2017	CS	18	11	23	1	0	42	6	55	2	112
2017	CS-01	18	6	41	0	0	35	0	37	0	17
2017	CS-02	21	13	20	3	0	44	0	59	5	39
2017	CS-03	7	15	21	0	0	50	7	51	0	28
2017	CS-04	24	9	9	0	0	38	20	78	0	21
2014	CS	8	14	21	4	0	40	12	48	8	84
2014	CS-01	8	8	15	8	0	31	31	40	20	13
2014	CS-02	9	15	29	3	0	35	9	42	5	34
2014	CS-03	5	16	11	5	0	53	11	57	14	19
2014	CS-04	7	22	22	0	0	50	0	57	0	14

Question 73. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	38	26	18	0	4	11	4	75	4	84
2019	CS-02	24	38	24	0	5	5	5	68	5	21
2019	CS-03	33	26	19	0	0	15	7	76	0	27
2019	CS-04	39	33	22	0	0	6	0	76	0	18
2018	CS	34	24	27	1	3	10	1	65	5	71
2018	CS-02	26	22	30	4	4	13	0	55	10	23
2018	CS-03	32	23	32	0	5	9	0	60	5	22
2018	CS-04	31	23	38	0	0	8	0	58	0	13
2017	CS	29	32	18	0	1	17	3	76	1	112
2017	CS-01	29	30	23	0	0	18	0	72	0	17
2017	CS-02	28	26	20	0	0	26	0	73	0	39
2017	CS-03	17	44	14	0	3	17	3	78	4	28
2017	CS-04	42	38	9	0	0	0	11	90	0	21
2014	CS	19	23	26	4	0	24	5	58	5	84
2014	CS-01	15	15	23	8	0	23	15	50	13	13
2014	CS-02	12	26	35	3	0	21	3	50	4	34
2014	CS-03	21	11	21	5	0	37	5	55	9	19
2014	CS-04	28	29	22	0	0	22	0	72	0	14
2011	CS	31	32	17	4	1	14	1	74	6	104
2011	CS-01	22	35	17	9	0	17	0	68	11	23
2011	CS-02	29	17	24	5	2	22	0	59	9	41
2011	CS-03	30	48	15	0	0	4	4	84	0	27

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	12	88	84
2019	CS-02	14	86	21
2019	CS-03	7	93	27
2019	CS-04	11	89	18
2017	CS	16	84	112
2017	CS-02	26	74	39
2017	CS-03	23	77	28
2014	CS	11	89	84

Question 80. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	70	30	10
2017	CS	84	16	18
2017	CS-02	80	20	10

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CS	59	35	6	0	0	0	0	94	0	15

Top of Page

Workplace well-being

A psychologically healthy workplace

Question 30. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	55	32	8	0	4	1	88	4	84
2019	CS-02	52	38	5	0	5	0	90	5	21
2019	CS-03	59	30	7	0	0	4	92	0	27
2019	CS-04	50	44	6	0	0	0	94	0	18
2018	CS	51	26	14	1	4	3	79	6	70
2018	CS-02	52	22	4	4	13	4	77	18	23
2018	CS-03	59	18	23	0	0	0	77	0	22
2018	CS-04	42	42	17	0	0	0	83	0	12
2017	CS	62	21	13	0	0	4	86	0	112
2017	CS-01	59	18	23	0	0	0	77	0	17
2017	CS-02	59	26	13	0	0	3	87	0	39
2017	CS-03	72	11	10	0	0	7	89	0	28
2017	CS-04	61	29	11	0	0	0	89	0	21

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	10	38	31	7	3	7	3	54	12	29
2019	CS-04	14	50	14	7	7	7	0	69	15	14

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	40	29	18	4	2	7	74	6	84
2019	CS-02	38	29	14	5	5	10	74	11	21
2019	CS-03	41	33	19	4	0	4	77	4	27
2019	CS-04	39	22	22	6	0	11	69	6	18
2018	CS	38	34	21	1	3	3	74	4	71
2018	CS-02	35	30	22	0	4	9	71	5	23
2018	CS-03	36	36	18	5	5	0	73	9	22
2018	CS-04	31	46	23	0	0	0	77	0	13
2017	CS	34	37	17	5	1	5	76	7	112
2017	CS-01	18	47	18	12	0	6	69	12	17
2017	CS-02	28	36	18	8	0	10	71	9	39
2017	CS-03	47	21	25	3	3	0	68	7	28
2017	CS-04	32	57	11	0	0	0	89	0	21

Question 78. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	35	32	17	6	5	6	71	11	84
2019	CS-02	29	43	14	5	5	5	75	10	21
2019	CS-03	41	26	19	7	4	4	69	12	27
2019	CS-04	28	33	17	11	0	11	69	13	18
2018	CS	30	31	30	1	7	1	61	9	71
2018	CS-02	26	26	30	4	13	0	52	17	23
2018	CS-03	27	36	23	0	9	5	67	10	22
2018	CS-04	23	31	46	0	0	0	54	0	13
2017	CS	20	40	21	9	5	4	63	15	112
2017	CS-01	18	41	23	6	0	12	67	7	17
2017	CS-02	23	29	28	10	8	3	53	18	39
2017	CS-03	17	44	21	3	10	3	64	14	28
2017	CS-04	18	59	14	9	0	0	77	9	21

Work-related stress

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	17	29	25	14	15	0	45	30	84
2019	CS-02	24	24	5	19	29	0	48	48	21
2019	CS-03	15	37	26	15	7	0	52	22	27
2019	CS-04	6	33	22	17	22	0	39	39	18
2018	CS	20	18	23	14	21	4	40	37	71
2018	CS-02	35	17	13	4	26	4	55	32	23
2018	CS-03	9	27	14	14	27	9	40	45	22
2018	CS-04	15	0	54	31	0	0	15	31	13
2017	CS	18	19	23	12	25	3	39	38	112
2017	CS-01	12	6	29	18	36	0	18	53	17
2017	CS-02	31	18	18	8	23	3	50	32	39
2017	CS-03	14	21	14	18	29	3	36	49	28
2017	CS-04	9	37	36	5	9	5	48	14	21

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	25	39	18	11	7	0	64	18	83
2019	CS-02	25	40	5	20	10	0	65	30	20
2019	CS-03	30	37	22	7	4	0	67	11	27
2019	CS-04	0	50	33	11	6	0	50	17	18
2018	CS	8	38	32	11	8	1	47	20	71
2018	CS-02	9	35	30	13	9	4	45	23	23
2018	CS-03	5	36	41	14	5	0	41	18	22
2018	CS-04	0	46	23	15	15	0	46	31	13
2017	CS	15	36	32	11	5	0	51	17	112
2017	CS-01	18	47	18	6	12	0	65	18	17
2017	CS-02	13	41	36	5	5	0	54	10	39
2017	CS-03	24	24	36	10	5	0	49	15	28
2017	CS-04	9	44	24	23	0	0	53	23	21

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	35	30	22	5	6	1	67	11	82
2019	CS-02	33	19	24	10	10	5	55	20	21
2019	CS-03	35	42	15	4	4	0	77	8	26
2019	CS-04	18	47	29	6	0	0	65	6	17
2018	CS	20	38	25	11	4	1	59	16	71
2018	CS-02	22	35	22	13	4	4	59	18	23
2018	CS-03	14	45	32	9	0	0	59	9	22
2018	CS-04	8	31	23	23	15	0	38	38	13
2017	CS	24	29	24	12	9	2	54	22	112
2017	CS-01	47	36	6	0	12	0	82	12	17
2017	CS-02	23	31	21	18	7	0	54	26	39
2017	CS-03	25	28	24	10	8	4	55	19	28
2017	CS-04	14	26	38	14	5	5	41	19	21

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	15	42	23	11	10	0	0	57	20	84
2019	CS-02	14	43	24	10	10	0	0	57	19	21
2019	CS-03	15	56	15	11	4	0	0	70	15	27
2019	CS-04	0	39	39	11	11	0	0	39	22	18
2018	CS	10	34	25	15	13	1	1	45	29	71
2018	CS-02	13	43	22	9	13	0	0	57	22	23
2018	CS-03	5	36	23	18	14	5	0	43	33	22
2018	CS-04	0	15	23	38	23	0	0	15	62	13
2017	CS	8	32	28	22	7	1	3	41	30	112
2017	CS-01	23	30	29	6	12	0	0	53	18	17
2017	CS-02	8	44	13	23	7	3	3	54	32	39
2017	CS-03	7	25	40	14	10	0	3	33	25	28
2017	CS-04	0	28	38	30	0	0	5	29	32	21

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	54	23	11	4	4	0	5	81	8	82
2019	CS-02	43	33	5	10	5	0	5	80	15	21
2019	CS-03	58	27	8	0	0	0	8	92	0	26
2019	CS-04	33	28	22	6	6	0	6	65	12	18
2018	CS	49	28	14	3	0	0	6	82	3	71
2018	CS-02	52	26	17	0	0	0	4	82	0	23
2018	CS-03	59	23	14	5	0	0	0	82	5	22
2018	CS-04	23	46	15	8	0	0	8	75	8	13
2017	CS	42	37	11	6	2	1	2	82	7	112
2017	CS-01	65	23	6	0	6	0	0	88	6	17
2017	CS-02	46	34	10	5	2	0	3	82	8	39
2017	CS-03	42	35	18	5	0	0	0	78	5	28
2017	CS-04	25	56	9	5	0	0	5	86	5	21

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	40	30	14	7	8	0	0	70	15	84
2019	CS-02	38	29	10	10	14	0	0	67	24	21
2019	CS-03	41	37	15	4	4	0	0	78	7	27
2019	CS-04	33	28	17	17	6	0	0	61	22	18
2018	CS	38	35	18	7	0	0	1	74	7	71
2018	CS-02	39	43	13	0	0	0	4	86	0	23
2018	CS-03	32	41	18	9	0	0	0	73	9	22
2018	CS-04	23	31	38	8	0	0	0	54	8	13
2017	CS	31	37	17	10	4	1	0	69	14	111
2017	CS-01	35	30	18	6	6	6	0	69	12	17
2017	CS-02	28	39	15	15	3	0	0	67	18	39
2017	CS-03	28	36	28	8	0	0	0	64	8	28
2017	CS-04	34	42	10	10	5	0	0	76	14	20

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	38	38	14	5	5	0	0	76	10	84
2019	CS-02	38	33	10	5	14	0	0	71	19	21
2019	CS-03	41	41	11	7	0	0	0	81	7	27
2019	CS-04	17	50	28	6	0	0	0	67	6	18
2018	CS	32	35	20	6	4	0	3	70	10	71
2018	CS-02	35	35	17	4	4	0	4	73	9	23
2018	CS-03	18	45	27	0	9	0	0	64	9	22
2018	CS-04	31	31	23	15	0	0	0	62	15	13
2017	CS	27	41	17	10	3	1	1	69	14	111
2017	CS-01	29	53	0	6	6	6	0	88	12	17
2017	CS-02	23	31	28	15	2	0	0	54	18	39
2017	CS-03	35	35	7	15	7	0	0	71	22	28
2017	CS-04	19	51	25	0	0	0	5	74	0	20

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	25	39	18	11	7	0	0	64	18	84
2019	CS-02	19	43	5	14	19	0	0	62	33	21
2019	CS-03	26	48	15	11	0	0	0	74	11	27
2019	CS-04	0	39	50	11	0	0	0	39	11	18
2018	CS	22	38	20	13	6	0	1	60	19	69
2018	CS-02	19	38	24	10	10	0	0	57	19	21
2018	CS-03	18	32	27	14	9	0	0	50	23	22
2018	CS-04	8	46	15	31	0	0	0	54	31	13
2017	CS	21	32	26	12	6	2	1	55	18	111
2017	CS-01	35	23	18	6	6	12	0	66	13	17
2017	CS-02	21	15	41	15	7	0	0	36	23	39
2017	CS-03	18	46	10	10	12	0	3	66	23	28
2017	CS-04	24	46	20	10	0	0	0	70	10	20

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	27	48	11	8	5	0	1	76	13	84
2019	CS-02	14	48	5	24	10	0	0	62	33	21
2019	CS-03	33	52	7	4	0	0	4	88	4	27
2019	CS-04	11	61	22	6	0	0	0	72	6	18
2018	CS	26	41	11	10	9	0	3	69	19	70
2018	CS-02	26	43	13	4	13	0	0	70	17	23
2018	CS-03	18	45	9	14	9	0	5	67	24	22
2018	CS-04	15	31	23	23	8	0	0	46	31	13
2017	CS	26	36	20	12	4	2	1	64	16	111
2017	CS-01	47	6	29	0	6	12	0	60	7	17
2017	CS-02	23	33	21	21	3	0	0	56	23	39
2017	CS-03	17	50	7	14	8	0	3	69	23	28
2017	CS-04	24	55	14	6	0	0	0	79	6	20

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	49	32	6	4	7	2	83	11	84
2019	CS-02	38	29	10	10	14	0	67	24	21
2019	CS-03	41	48	0	0	4	7	96	4	27
2019	CS-04	50	39	6	6	0	0	89	6	18

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	38	38	13	5	4	0	2	78	9	84
2019	CS-02	38	38	5	5	10	0	5	80	15	21
2019	CS-03	41	37	19	0	0	0	4	81	0	27
2019	CS-04	11	56	22	11	0	0	0	67	11	18
2018	CS	29	35	26	4	4	0	1	65	9	69
2018	CS-02	23	41	27	5	5	0	0	64	9	22
2018	CS-03	27	41	23	0	5	0	5	71	5	22
2018	CS-04	17	25	42	17	0	0	0	42	17	12
2017	CS	31	39	19	6	3	1	2	71	9	111
2017	CS-01	53	12	12	12	6	6	0	69	19	17
2017	CS-02	23	36	31	8	3	0	0	59	10	39
2017	CS-03	35	43	7	8	3	0	3	81	12	28
2017	CS-04	21	70	10	0	0	0	0	90	0	20

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	62	21	9	4	4	0	1	84	7	82
2019	CS-02	55	10	15	5	15	0	0	65	20	20
2019	CS-03	70	22	4	0	0	0	4	96	0	27
2019	CS-04	59	24	18	0	0	0	0	82	0	17
2018	CS	56	24	14	3	1	0	1	81	4	71
2018	CS-02	61	26	9	4	0	0	0	87	4	23
2018	CS-03	50	27	18	0	5	0	0	77	5	22
2018	CS-04	62	23	8	8	0	0	0	85	8	13
2017	CS	64	18	11	4	1	2	0	83	6	112
2017	CS-01	59	23	18	0	0	0	0	82	0	17
2017	CS-02	66	15	11	8	0	0	0	82	8	39
2017	CS-03	56	14	11	7	5	7	0	76	12	28
2017	CS-04	77	18	5	0	0	0	0	95	0	21

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	67	15	5	4	2	1	6	88	6	84
2019	CS-02	67	10	0	14	5	0	5	80	20	21
2019	CS-03	63	26	0	0	4	0	7	96	4	27
2019	CS-04	61	17	6	0	0	6	11	93	0	18
2018	CS	63	15	8	4	3	0	6	84	7	71
2018	CS-02	57	26	9	4	0	0	4	86	5	23
2018	CS-03	55	18	9	5	5	0	9	80	10	22
2018	CS-04	77	8	8	0	8	0	0	85	8	13

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	80	4	4	6	2	1	4	88	9	84
2019	CS-02	81	0	10	5	5	0	0	81	10	21
2019	CS-03	89	0	0	0	4	0	7	96	4	27
2019	CS-04	67	6	6	11	0	6	6	81	13	18
2018	CS	69	16	7	1	3	0	4	88	4	70
2018	CS-02	61	26	9	0	4	0	0	87	4	23
2018	CS-03	71	14	5	0	0	0	10	95	0	21
2018	CS-04	69	15	0	8	8	0	0	85	15	13
2017	CS	73	12	5	1	3	1	5	90	4	112
2017	CS-01	82	0	12	0	0	0	6	88	0	17
2017	CS-02	71	13	8	0	0	0	8	92	0	39
2017	CS-03	71	14	0	3	8	3	0	88	12	28
2017	CS-04	82	9	0	0	5	0	5	95	5	21

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	52	29	10	4	4	0	2	83	7	83
2019	CS-02	48	38	5	5	5	0	0	86	10	21
2019	CS-03	63	19	11	0	0	0	7	88	0	27
2019	CS-04	44	28	17	11	0	0	0	72	11	18
2018	CS	56	28	8	3	4	0	0	85	7	71
2018	CS-02	65	26	0	0	9	0	0	91	9	23
2018	CS-03	55	32	9	5	0	0	0	86	5	22
2018	CS-04	38	46	8	0	8	0	0	85	8	13
2017	CS	59	23	12	0	2	1	4	86	2	112
2017	CS-01	65	12	23	0	0	0	0	77	0	17
2017	CS-02	54	28	10	0	3	0	5	86	3	39
2017	CS-03	57	21	15	0	0	3	3	84	0	28
2017	CS-04	68	23	0	0	5	0	5	95	5	21

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	63	21	6	4	4	0	2	87	7	84
2019	CS-02	57	29	5	5	5	0	0	86	10	21
2019	CS-03	56	30	4	4	0	0	7	92	4	27
2019	CS-04	72	17	6	6	0	0	0	89	6	18
2018	CS	63	20	11	0	6	0	0	83	6	70
2018	CS-02	57	22	13	0	9	0	0	78	9	23
2018	CS-03	57	29	10	0	5	0	0	86	5	21
2018	CS-04	77	15	0	0	8	0	0	92	8	13
2017	CS	62	17	11	4	3	1	3	82	6	111
2017	CS-01	59	30	6	6	0	0	0	88	6	17
2017	CS-02	61	16	13	3	3	0	5	81	6	38
2017	CS-03	60	18	8	3	7	3	0	81	11	28
2017	CS-04	71	9	15	0	0	0	5	84	0	21

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	66	11	6	4	1	0	12	88	5	83
2019	CS-02	57	14	5	5	0	0	19	88	6	21
2019	CS-03	78	0	7	0	0	0	15	91	0	27
2019	CS-04	61	22	0	11	0	0	6	88	12	18
2018	CS	60	19	4	0	3	0	14	92	3	70
2018	CS-02	70	4	0	0	0	0	26	100	0	23
2018	CS-03	57	29	5	0	0	0	10	95	0	21
2018	CS-04	46	38	0	0	15	0	0	85	15	13
2017	CS	60	15	5	2	0	1	18	92	2	112
2017	CS-01	70	0	6	6	0	0	18	86	7	17
2017	CS-02	69	5	3	0	0	0	23	97	0	39
2017	CS-03	56	14	12	0	0	3	14	86	0	28
2017	CS-04	62	24	0	5	0	0	9	95	5	21

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	70	15	5	5	1	0	5	88	6	82
2019	CS-02	76	10	5	5	0	0	5	90	5	21
2019	CS-03	73	12	8	0	0	0	8	92	0	26
2019	CS-04	78	6	0	11	0	0	6	88	12	18
2018	CS	69	21	3	0	1	0	6	95	2	70
2018	CS-02	65	26	0	0	0	0	9	100	0	23
2018	CS-03	57	29	10	0	0	0	5	90	0	21
2018	CS-04	85	8	0	0	8	0	0	92	8	13
2017	CS	67	16	3	2	4	1	7	91	6	110
2017	CS-01	77	18	0	0	6	0	0	94	6	17
2017	CS-02	73	8	3	0	5	0	11	91	6	38
2017	CS-03	53	21	8	3	3	3	7	83	8	28
2017	CS-04	76	14	0	5	0	0	5	95	5	20

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	65	19	6	0	5	1	4	89	5	83
2019	CS-02	57	19	5	0	10	5	5	84	11	21
2019	CS-03	70	22	0	0	0	0	7	100	0	27
2019	CS-04	83	6	6	0	6	0	0	89	6	18
2018	CS	75	15	1	3	4	1	0	91	7	71
2018	CS-02	65	30	0	0	0	4	0	100	0	23
2018	CS-03	91	9	0	0	0	0	0	100	0	22
2018	CS-04	85	8	0	0	8	0	0	92	8	13
2017	CS	65	17	12	1	2	2	2	85	3	112
2017	CS-01	53	18	18	6	6	0	0	71	12	17
2017	CS-02	59	18	18	0	3	0	3	79	3	39
2017	CS-03	64	17	12	0	0	7	0	87	0	28
2017	CS-04	82	14	0	0	0	0	5	100	0	21

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	54	24	12	5	1	0	4	81	6	83
2019	CS-02	45	20	25	5	0	0	5	68	5	20
2019	CS-03	59	30	4	0	0	0	7	96	0	27
2019	CS-04	61	17	11	6	6	0	0	78	11	18
2018	CS	54	31	8	4	3	0	0	85	7	71
2018	CS-02	52	26	17	0	4	0	0	78	4	23
2018	CS-03	45	41	5	9	0	0	0	86	9	22
2018	CS-04	62	31	0	8	0	0	0	92	8	13
2017	CS	58	29	6	4	2	1	1	88	5	112
2017	CS-01	59	29	6	6	0	0	0	88	6	17
2017	CS-02	54	31	5	3	5	0	3	87	8	39
2017	CS-03	49	33	12	3	0	3	0	84	4	28
2017	CS-04	77	18	0	5	0	0	0	95	5	21

Question 75. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	19	43	27	6	5	0	62	11	84
2019	CS-02	19	52	19	5	5	0	71	10	21
2019	CS-03	26	44	26	4	0	0	70	4	27
2019	CS-04	6	33	50	11	0	0	39	11	18
2018	CS	13	42	30	11	4	0	55	15	71
2018	CS-02	22	43	22	4	9	0	65	13	23
2018	CS-03	5	45	32	14	5	0	50	18	22
2018	CS-04	8	38	31	23	0	0	46	23	13
2017	CS	7	40	44	6	3	1	47	9	112
2017	CS-01	18	47	29	0	6	0	65	6	17
2017	CS-02	3	36	51	7	0	3	40	8	39
2017	CS-03	10	36	46	3	3	0	47	7	28
2017	CS-04	5	44	43	9	0	0	48	9	21

Question 76. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	5	14	39	31	11	42	19	84
2019	CS-02	10	5	38	43	5	48	14	21
2019	CS-03	4	7	37	37	15	52	11	27
2019	CS-04	0	22	56	22	0	22	22	18
2018	CS	6	19	43	28	4	32	25	69
2018	CS-02	9	22	43	22	4	26	30	23
2018	CS-03	10	14	43	33	0	33	24	21
2018	CS-04	0	23	62	15	0	15	23	13
2017	CS	6	13	44	28	9	37	19	112
2017	CS-01	0	18	47	29	6	35	18	17
2017	CS-02	5	10	54	23	8	31	15	39
2017	CS-03	7	11	31	36	14	50	18	28
2017	CS-04	11	9	48	23	9	32	20	21

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Compensation

Pay or other compensation issues

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	15	36	26	11	12	0	0	15	85	84
2019	CS-02	14	43	10	10	24	0	0	14	86	21
2019	CS-03	15	41	33	11	0	0	0	15	85	27
2019	CS-04	11	44	22	6	17	0	0	11	89	18
2018	CS	21	30	27	13	8	0	1	21	79	71
2018	CS-02	26	35	22	9	9	0	0	26	74	23
2018	CS-03	23	36	18	14	9	0	0	23	77	22
2018	CS-04	8	15	54	23	0	0	0	8	92	13
2017	CS	27	23	22	10	13	4	2	28	72	112
2017	CS-01	18	6	29	12	30	6	0	19	81	17
2017	CS-02	38	26	13	8	5	5	5	43	57	39
2017	CS-03	17	25	33	11	14	0	0	17	83	28
2017	CS-04	14	34	28	9	11	5	0	14	86	21

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	59	41	71
2019	CS-02	56	44	18
2019	CS-03	52	48	23
2019	CS-04	69	31	16

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 84. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	31	69	70
2019	CS-02	44	56	18
2019	CS-03	27	73	22
2019	CS-04	19	81	16
2018	CS	25	75	55
2018	CS-02	24	76	17
2018	CS-03	29	71	17
2018	CS-04	25	75	12

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	27	24	18	14	12	1	4	54	28	84
2019	CS-02	24	19	14	24	14	0	5	45	40	21
2019	CS-03	33	30	11	19	0	0	7	68	20	27
2019	CS-04	17	33	28	6	17	0	0	50	22	18
2018	CS	34	11	21	11	10	1	11	52	24	71
2018	CS-02	26	9	30	0	17	4	13	42	21	23
2018	CS-03	36	14	18	23	5	0	5	52	29	22
2018	CS-04	38	8	31	15	8	0	0	46	23	13

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	3	24	15	21	23	1	13	31	51	71
2019	CS-02	6	28	11	11	28	0	17	40	47	18
2019	CS-03	0	13	13	22	22	4	26	19	63	23
2019	CS-04	0	31	13	38	19	0	0	31	56	16
2018	CS	4	20	25	16	27	0	7	25	47	55
2018	CS-02	0	18	29	24	24	0	6	19	50	17
2018	CS-03	0	18	24	12	35	0	12	20	53	17
2018	CS-04	8	25	25	8	33	0	0	33	42	12
2017	CS	7	15	17	22	22	5	11	27	53	76
2017	CS-01	31	8	15	39	8	0	0	38	46	13
2017	CS-02	0	10	25	20	20	10	15	13	53	20
2017	CS-03	0	17	17	25	27	4	9	19	60	23
2017	CS-04	7	28	12	0	28	6	19	47	37	17

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	1	14	14	18	39	1	11	18	66	71
2019	CS-02	6	22	11	11	33	0	17	33	53	18
2019	CS-03	0	13	9	22	35	4	17	17	72	23
2019	CS-04	0	13	13	19	56	0	0	13	75	16
2018	CS	2	11	20	15	44	0	9	14	64	55
2018	CS-02	0	12	24	12	47	0	6	13	63	17
2018	CS-03	0	6	24	12	47	0	12	7	67	17
2018	CS-04	8	8	17	25	33	0	8	18	64	12
2017	CS	1	7	8	22	52	4	7	9	83	76
2017	CS-01	8	0	15	31	46	0	0	8	77	13
2017	CS-02	0	5	14	10	56	5	10	6	77	20
2017	CS-03	0	5	0	30	57	4	5	5	95	23
2017	CS-04	0	17	6	18	43	6	11	20	73	17

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Date modified:: 2019-03-01

2019 Public Service Employee Survey Results by Theme for Department of Justice by Question 94. Please indicate your occupational group and level. Occupational group and level - CS

Table of Contents

Employee engagement

Question 7. I get a sense of satisfaction from my work.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 16. Overall, I like my job.

Question 51. I would recommend my department or agency as a great place to work.

Question 52. I am satisfied with my department or agency.

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 26. I can count on my immediate supervisor to keep his or her promises.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 31. I am satisfied with the quality of supervision I receive.

Senior management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Question 35. I have confidence in the senior management of my department or agency.

Question 36. Senior management in my department or agency makes effective and timely decisions.

Question 37. Essential information flows effectively from senior management to staff.

Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Job fit and development

Question 4. I get the training I need to do my job.

Question 44. My department or agency does a good job of supporting employee career development.

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.

Question 17. I can complete my assigned workload during my regular working hours.

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Mobility and retention

Question 54. Do you intend to leave your current position in the next two years?

Question 55. Please indicate your reason for leaving.

Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Question 40. I feel that change is managed well in my department or agency.

Respectful workplace

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Question 22. In my work unit, individuals behave in a respectful manner.

Question 23. The people I work with value my ideas and opinions.

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 49. My department or agency implements activities and practices that support a diverse workplace.

Question 50. Overall, my department or agency treats me with respect.

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.