2019 Public Service Employee Survey Results by Theme for Department of Justice by Question 94. Please indicate your occupational group and level. Occupational group and level - EX

The results of the 2019 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 57 26 10 5 2 0 0 83 7 42
2019 EX-01 52 32 12 0 4 0 0 84 4 25
2018 EX 51 42 2 0 5 0 0 93 5 43
2018 EX-01 38 54 0 0 8 0 0 92 8 26
2017 EX 67 25 2 4 2 0 0 91 7 44
2017 EX-01 66 21 4 4 4 0 0 87 8 23
2017 EX-02 70 30 0 0 0 0 0 100 0 10
2014 EX 33 43 7 5 12 0 0 76 17 42
2014 EX-01 22 52 11 4 11 0 0 74 15 27
2011 EX 50 35 7 6 2 0 0 85 7 54
2011 EX-01 38 46 8 5 3 0 0 84 8 37
2008 EX 45 38 0 17 0 0 0 83 17 29
2008 EX-01 64 29 0 7 0 0 0 93 7 14

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 62 26 2 7 2 0 0 88 10 42
2019 EX-01 64 24 4 4 4 0 0 88 8 25
2018 EX 56 33 5 2 5 0 0 88 7 43
2018 EX-01 62 31 0 0 8 0 0 92 8 26
2017 EX 51 32 9 2 7 0 0 82 9 44
2017 EX-01 58 17 13 4 8 0 0 75 13 23
2017 EX-02 50 40 10 0 0 0 0 90 0 10

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 66 22 7 2 2 0 0 88 5 41
2019 EX-01 72 20 4 0 4 0 0 92 4 25
2018 EX 64 29 5 2 0 0 0 93 2 42
2018 EX-01 68 24 4 4 0 0 0 92 4 25
2017 EX 69 27 4 0 0 0 0 96 0 45
2017 EX-01 67 25 8 0 0 0 0 92 0 24
2017 EX-02 80 20 0 0 0 0 0 100 0 10
2014 EX 64 22 7 2 5 0 0 86 7 42
2014 EX-01 59 26 4 4 7 0 0 85 11 27
2011 EX 72 20 6 2 0 0 0 93 2 54
2011 EX-01 65 24 8 3 0 0 0 89 3 37

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 64 21 7 5 2 0 0 86 7 42
2019 EX-01 60 24 12 0 4 0 0 84 4 25
2018 EX 56 37 2 2 2 0 0 93 5 43
2018 EX-01 54 38 0 4 4 0 0 92 8 26
2017 EX 74 17 4 2 2 0 0 91 4 45
2017 EX-01 76 8 8 4 4 0 0 84 8 24
2017 EX-02 90 10 0 0 0 0 0 100 0 10
2014 EX 46 30 5 5 15 0 0 76 19 41
2014 EX-01 41 34 7 4 15 0 0 74 18 27
2011 EX 61 28 6 4 2 0 0 89 6 54
2011 EX-01 51 35 8 3 3 0 0 86 5 37
2008 EX 52 31 10 7 0 0 0 83 7 29
2008 EX-01 71 21 7 0 0 0 0 93 0 14

Question 51. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 76 10 7 7 0 0 0 86 7 42
2019 EX-01 68 16 8 8 0 0 0 84 8 25
2018 EX 53 30 9 2 5 0 0 84 7 43
2018 EX-01 58 27 4 4 8 0 0 85 12 26
2017 EX 51 40 7 0 0 2 0 93 0 45
2017 EX-01 51 37 8 0 0 4 0 92 0 24
2017 EX-02 60 40 0 0 0 0 0 100 0 10
2014 EX 40 26 14 9 9 0 0 67 19 42
2014 EX-01 33 26 18 11 11 0 0 59 22 27
2011 EX 44 33 9 11 2 0 0 78 13 54
2011 EX-01 35 38 11 14 3 0 0 73 16 37

Question 52. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 71 17 7 5 0 0 0 88 5 42
2019 EX-01 72 16 4 8 0 0 0 88 8 25
2018 EX 58 23 9 7 2 0 0 81 9 43
2018 EX-01 65 19 4 8 4 0 0 85 12 26
2017 EX 53 40 2 2 0 2 0 96 2 45
2017 EX-01 55 33 4 4 0 4 0 92 4 24
2017 EX-02 50 50 0 0 0 0 0 100 0 10
2014 EX 45 24 9 14 7 0 0 69 21 42
2014 EX-01 37 26 15 11 11 0 0 63 22 27
2011 EX 49 30 8 11 2 0 0 79 13 53
2011 EX-01 42 33 8 14 3 0 0 75 17 36
2008 EX 41 45 3 7 3 0 0 86 10 29
2008 EX-01 50 50 0 0 0 0 0 100 0 14

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 63 12 10 5 5 2 2 79 10 41
2019 EX-01 58 13 13 4 8 0 4 74 13 24
2018 EX 49 26 12 12 2 0 0 74 14 43
2018 EX-01 54 19 12 12 4 0 0 73 15 26
2017 EX 47 29 13 9 0 2 0 78 9 45
2017 EX-01 47 25 12 12 0 4 0 75 13 24
2017 EX-02 60 20 20 0 0 0 0 80 0 10
2014 EX 36 19 17 17 9 0 2 56 27 42
2014 EX-01 33 26 15 11 11 0 4 62 23 27
2011 EX 43 30 11 7 7 2 0 74 15 54
2011 EX-01 38 30 14 11 5 3 0 69 17 37
2008 EX 34 38 10 7 7 0 3 75 14 29
2008 EX-01 50 50 0 0 0 0 0 100 0 14
Top of Page

Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 81 10 7 0 0 0 2 93 0 42
2019 EX-01 80 12 4 0 0 0 4 96 0 25

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 71 21 5 2 0 0 0 93 2 42
2019 EX-01 72 28 0 0 0 0 0 100 0 25
2018 EX 70 16 2 5 2 2 2 90 7 43
2018 EX-01 69 15 0 4 4 4 4 92 8 26
2017 EX 65 24 0 9 0 2 0 91 9 45
2017 EX-01 60 28 0 8 0 4 0 92 8 24
2017 EX-02 70 20 0 10 0 0 0 90 10 10
2014 EX 57 21 7 5 0 7 2 87 5 42
2014 EX-01 52 22 11 4 0 11 0 83 4 27
2011 EX 65 26 6 0 2 0 2 92 2 54
2011 EX-01 62 24 8 0 3 0 3 89 3 37
2008 EX 41 38 7 7 3 3 0 82 11 29
2008 EX-01 50 43 0 0 0 7 0 100 0 14

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 74 24 2 0 0 0 0 98 0 42
2019 EX-01 76 24 0 0 0 0 0 100 0 25
2018 EX 70 21 2 7 0 0 0 91 7 43
2018 EX-01 73 19 4 4 0 0 0 92 4 26
2017 EX 64 27 2 7 0 0 0 91 7 45
2017 EX-01 67 25 0 8 0 0 0 92 8 24
2017 EX-02 60 40 0 0 0 0 0 100 0 10
2014 EX 72 21 5 0 0 2 0 95 0 42
2014 EX-01 63 26 7 0 0 4 0 92 0 27
2011 EX 70 21 2 6 2 0 0 91 8 53
2011 EX-01 69 22 0 6 3 0 0 92 8 36
2008 EX 45 31 3 10 10 0 0 76 21 29
2008 EX-01 36 50 0 7 7 0 0 86 14 14

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 74 17 7 2 0 0 0 90 2 42
2019 EX-01 76 20 4 0 0 0 0 96 0 25
2018 EX 72 16 7 2 0 0 2 90 2 43
2018 EX-01 73 15 4 4 0 0 4 92 4 26
2017 EX 65 20 4 4 7 0 0 85 11 45
2017 EX-01 64 20 4 4 8 0 0 84 12 24
2017 EX-02 60 30 10 0 0 0 0 90 0 10
2014 EX 55 26 12 5 0 2 0 83 5 42
2014 EX-01 52 26 18 0 0 4 0 81 0 27

Senior management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 45 43 0 7 2 2 0 90 10 42
2019 EX-01 44 40 0 8 4 4 0 88 13 25
2018 EX 51 30 12 5 0 2 0 83 5 43
2018 EX-01 54 27 12 4 0 4 0 84 4 26
2017 EX 61 22 13 4 0 0 0 83 4 45
2017 EX-01 60 16 16 8 0 0 0 76 8 24
2017 EX-02 60 30 10 0 0 0 0 90 0 10
2014 EX 31 43 14 5 5 2 0 76 10 42
2014 EX-01 26 37 18 7 7 4 0 66 15 27
2011 EX 48 37 6 6 2 2 0 86 8 52
2011 EX-01 47 33 8 6 3 3 0 83 9 36

Question 35. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 48 40 5 5 2 0 0 88 7 42
2019 EX-01 40 48 4 4 4 0 0 88 8 25
2018 EX 55 31 7 5 2 0 0 86 7 42
2018 EX-01 58 27 4 8 4 0 0 85 12 26
2017 EX 54 33 7 4 0 2 0 89 4 45
2017 EX-01 43 36 8 8 0 4 0 83 8 24
2017 EX-02 70 30 0 0 0 0 0 100 0 10
2014 EX 38 34 9 9 9 0 0 72 19 42
2014 EX-01 33 34 11 11 11 0 0 67 22 27
2011 EX 35 39 17 4 6 0 0 74 9 54
2011 EX-01 32 43 19 0 5 0 0 76 5 37
2008 EX 21 55 3 17 3 0 0 76 21 29
2008 EX-01 14 79 0 7 0 0 0 93 7 14

Question 36. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 33 43 14 7 2 0 0 76 10 42
2019 EX-01 32 40 16 8 4 0 0 72 12 25
2018 EX 32 29 17 12 5 5 0 64 18 41
2018 EX-01 33 33 13 13 4 4 0 70 17 24
2017 EX 30 51 15 2 2 0 0 80 4 45
2017 EX-01 34 33 24 4 4 0 0 68 8 24
2017 EX-02 20 80 0 0 0 0 0 100 0 10
2014 EX 26 19 9 34 12 0 0 45 45 42
2014 EX-01 18 18 15 34 15 0 0 37 48 27
2011 EX 15 48 13 19 6 0 0 63 24 54
2011 EX-01 11 51 16 16 5 0 0 62 22 37
2008 EX 7 41 10 38 3 0 0 48 41 29
2008 EX-01 7 43 21 29 0 0 0 50 29 14

Question 37. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 45 38 10 5 2 0 0 83 7 42
2019 EX-01 52 28 12 4 4 0 0 80 8 25
2018 EX 30 42 12 12 2 2 0 74 14 43
2018 EX-01 31 46 8 8 4 4 0 80 12 26
2017 EX 29 41 13 15 2 0 0 69 17 45
2017 EX-01 33 26 16 20 4 0 0 60 24 24
2017 EX-02 20 70 10 0 0 0 0 90 0 10
2014 EX 28 26 10 19 17 0 0 55 36 42
2014 EX-01 18 22 15 26 18 0 0 41 44 27
2011 EX 19 52 11 11 7 0 0 70 19 54
2011 EX-01 14 54 14 11 8 0 0 68 19 37
2008 EX 21 38 10 24 7 0 0 59 31 29
2008 EX-01 14 50 7 21 7 0 0 64 29 14
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 60 19 5 14 2 0 0 79 17 42
2019 EX-01 68 16 0 12 4 0 0 84 16 25
2018 EX 47 33 5 7 7 2 0 81 14 43
2018 EX-01 46 38 0 8 8 0 0 85 15 26
2017 EX 52 32 5 2 9 0 0 84 11 43
2017 EX-01 66 17 4 0 13 0 0 83 13 23
2017 EX-02 40 50 10 0 0 0 0 90 0 10
2014 EX 31 28 7 22 12 0 0 59 34 42
2014 EX-01 26 29 4 26 15 0 0 55 41 27
2011 EX 44 37 15 2 2 0 0 81 4 54
2011 EX-01 46 32 16 3 3 0 0 78 5 37

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 50 38 7 5 0 0 0 88 5 42
2019 EX-01 56 40 0 4 0 0 0 96 4 25
2018 EX 40 50 7 2 0 0 0 90 2 42
2018 EX-01 40 52 4 4 0 0 0 92 4 25
2017 EX 55 36 2 7 0 0 0 91 7 44
2017 EX-01 66 21 4 8 0 0 0 87 8 23
2017 EX-02 40 60 0 0 0 0 0 100 0 10

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 60 26 5 10 0 0 0 86 10 42
2019 EX-01 56 36 4 4 0 0 0 92 4 25
2018 EX 49 35 5 7 2 0 2 86 10 43
2018 EX-01 58 27 4 4 4 0 4 88 8 26
2017 EX 52 27 7 9 4 2 0 80 13 45
2017 EX-01 59 17 4 12 4 4 0 79 17 24
2017 EX-02 50 30 20 0 0 0 0 80 0 10
2014 EX 45 34 9 7 2 2 0 81 10 42
2014 EX-01 52 26 11 7 0 4 0 81 8 27
2011 EX 54 31 7 4 2 2 0 87 6 54
2011 EX-01 54 30 8 3 3 3 0 86 6 37
2008 EX 31 31 21 10 7 0 0 62 17 29
2008 EX-01 43 21 21 14 0 0 0 64 14 14

Job fit and development

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 56 34 7 2 0 0 0 90 2 41
2019 EX-01 67 25 8 0 0 0 0 92 0 24
2018 EX 49 40 7 5 0 0 0 88 5 43
2018 EX-01 46 42 8 4 0 0 0 88 4 26
2017 EX 67 24 9 0 0 0 0 91 0 45
2017 EX-01 67 29 4 0 0 0 0 96 0 24
2017 EX-02 70 10 20 0 0 0 0 80 0 10
2014 EX 48 33 2 7 5 0 5 85 12 42
2014 EX-01 41 33 4 7 7 0 7 80 16 27
2011 EX 57 22 9 6 4 0 2 81 9 54
2011 EX-01 62 14 11 5 5 0 3 78 11 37
2008 EX 41 38 14 0 7 0 0 79 7 29
2008 EX-01 50 43 7 0 0 0 0 93 0 14

Question 44. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 40 36 14 7 2 0 0 76 10 42
2019 EX-01 40 36 12 8 4 0 0 76 12 25
2018 EX 31 43 14 10 2 0 0 74 12 42
2018 EX-01 36 44 8 12 0 0 0 80 12 25
2017 EX 49 35 11 4 0 0 0 85 4 45
2017 EX-01 51 37 12 0 0 0 0 88 0 24
2017 EX-02 40 50 0 10 0 0 0 90 10 10
2014 EX 41 31 17 9 2 0 0 72 12 42
2014 EX-01 34 37 15 11 4 0 0 71 15 27
2011 EX 43 37 6 7 7 0 0 80 15 54
2011 EX-01 43 38 5 3 11 0 0 81 14 37
2008 EX 17 48 14 14 7 0 0 66 21 29
2008 EX-01 14 71 7 7 0 0 0 86 7 14

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 26 29 7 19 10 2 7 61 32 42
2019 EX-01 36 28 4 16 12 4 0 67 29 25
2018 EX 26 30 14 16 9 0 5 59 27 43
2018 EX-01 31 31 12 19 4 0 4 64 24 26
2017 EX 32 31 9 13 11 0 4 66 25 45
2017 EX-01 38 25 12 16 8 0 0 64 24 24
2017 EX-02 20 50 10 10 10 0 0 70 20 10
2014 EX 19 40 0 19 12 2 7 66 34 42
2014 EX-01 18 41 0 15 15 4 7 66 34 27
2011 EX 26 15 17 19 22 0 2 42 42 54
2011 EX-01 22 16 19 19 22 0 3 39 42 37
2008 EX 7 38 17 14 21 0 3 46 36 29
2008 EX-01 7 57 21 0 7 0 7 69 8 14

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 60 10 17 7 2 0 5 73 10 42
2019 EX-01 60 8 20 4 0 0 8 74 4 25

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 81 2 0 0 2 0 14 97 3 42
2019 EX-01 80 4 0 0 4 0 12 95 5 25

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 79 14 0 2 0 0 5 98 3 42
2019 EX-01 76 16 0 0 0 0 8 100 0 25

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 67 17 10 5 2 0 0 83 7 42
2019 EX-01 64 20 12 0 4 0 0 84 4 25

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 76 7 2 2 5 0 7 90 8 42
2019 EX-01 76 8 0 4 8 0 4 88 13 25

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 81 5 5 2 2 0 5 90 5 42
2019 EX-01 84 0 4 4 4 0 4 88 8 25

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 83 10 2 0 0 2 2 97 0 41
2019 EX-01 75 13 4 0 0 4 4 95 0 24

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 88 2 0 0 0 0 10 100 0 42
2019 EX-01 88 4 0 0 0 0 8 100 0 25

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 71 17 7 5 0 0 0 88 5 42
2019 EX-01 72 20 4 4 0 0 0 92 4 25
2018 EX 72 21 0 5 2 0 0 93 7 43
2018 EX-01 81 12 0 4 4 0 0 92 8 26
2017 EX 67 22 2 7 0 2 0 91 7 45
2017 EX-01 63 21 4 8 0 4 0 87 8 24
2017 EX-02 70 30 0 0 0 0 0 100 0 10
2014 EX 33 41 2 12 12 0 0 74 24 42
2014 EX-01 22 45 4 11 18 0 0 67 29 27
2011 EX 63 28 4 2 4 0 0 91 6 54
2011 EX-01 57 32 5 3 3 0 0 89 5 37

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 74 19 2 5 0 0 0 93 5 42
2019 EX-01 80 16 0 4 0 0 0 96 4 25
2018 EX 67 24 5 2 2 0 0 90 5 42
2018 EX-01 76 12 4 4 4 0 0 88 8 25
2017 EX 76 13 4 7 0 0 0 89 7 45
2017 EX-01 80 8 4 8 0 0 0 88 8 24
2017 EX-02 80 20 0 0 0 0 0 100 0 10
2014 EX 53 21 5 14 7 0 0 74 21 42
2014 EX-01 45 26 0 18 11 0 0 71 29 27

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 64 31 5 0 0 0 0 95 0 42
2019 EX-01 68 28 4 0 0 0 0 96 0 25
2018 EX 60 23 9 7 0 0 0 84 7 43
2018 EX-01 69 15 8 8 0 0 0 85 8 26
2017 EX 49 36 4 4 4 0 2 87 9 45
2017 EX-01 59 21 0 8 8 0 4 83 17 24
2017 EX-02 30 70 0 0 0 0 0 100 0 10
2014 EX 38 26 0 19 17 0 0 64 36 42
2014 EX-01 30 29 0 22 18 0 0 59 41 27
2011 EX 56 35 7 0 2 0 0 91 2 54
2011 EX-01 54 32 11 0 3 0 0 86 3 37

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 48 43 5 5 0 0 0 90 5 42
2019 EX-01 44 44 8 4 0 0 0 88 4 25
2018 EX 51 35 9 2 0 2 0 88 2 43
2018 EX-01 58 31 4 4 0 4 0 92 4 26
2017 EX 54 35 9 2 0 0 0 89 2 45
2017 EX-01 51 33 12 4 0 0 0 84 4 24
2017 EX-02 60 40 0 0 0 0 0 100 0 10

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 55 36 5 0 5 0 0 90 5 42
2019 EX-01 68 28 0 0 4 0 0 96 4 25
2018 EX 46 37 2 12 2 0 0 83 15 41
2018 EX-01 50 38 4 4 4 0 0 88 8 24
2017 EX 29 51 7 7 7 0 0 80 14 45
2017 EX-01 37 37 8 9 8 0 0 75 17 24
2017 EX-02 30 60 10 0 0 0 0 90 0 10
2014 EX 36 26 9 12 17 0 0 62 28 42
2014 EX-01 30 29 15 11 15 0 0 59 26 27
2011 EX 44 39 7 7 2 0 0 83 9 54
2011 EX-01 38 46 5 8 3 0 0 84 11 37

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 17 24 26 21 12 0 0 40 33 42
2019 EX-01 16 28 28 16 12 0 0 44 28 25
2018 EX 9 28 37 19 7 0 0 37 26 43
2018 EX-01 15 23 42 12 8 0 0 38 19 26
2017 EX 14 20 25 24 16 0 2 34 41 45
2017 EX-01 17 24 25 20 13 0 0 41 33 24
2017 EX-02 10 10 40 30 10 0 0 20 40 10
2014 EX 9 26 24 14 26 0 0 36 40 42
2014 EX-01 11 19 26 15 29 0 0 30 44 27
2011 EX 11 37 20 20 11 0 0 48 31 54
2011 EX-01 11 32 24 22 11 0 0 43 32 37
2008 EX 10 34 24 21 10 0 0 45 31 29
2008 EX-01 14 50 21 14 0 0 0 64 14 14

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 71 14 2 5 2 2 2 90 8 42
2019 EX-01 80 8 4 4 4 0 0 88 8 25
2017 EX 42 24 9 7 4 3 11 77 13 45
2017 EX-01 47 25 12 8 4 0 4 75 13 24
2017 EX-02 30 40 10 0 0 0 20 88 0 10
2014 EX 45 17 7 2 5 9 14 81 9 42
2014 EX-01 37 22 7 4 0 15 15 84 5 27
2011 EX 41 28 7 7 2 4 11 80 11 54
2011 EX-01 35 27 8 8 3 5 14 77 13 37

Mobility and retention

Question 54. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2019 EX 40 36 24 42
2019 EX-01 40 32 28 25
2018 EX 47 33 21 43
2018 EX-01 38 38 23 26
2017 EX 40 31 29 45
2017 EX-01 37 29 33 24
2017 EX-02 50 30 20 10
2014 EX 55 19 26 42
2014 EX-01 52 22 26 27
2011 EX 50 26 24 54
2011 EX-01 43 30 27 37

Question 55. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2019 EX 18 29 53 0 0 0 17
2019 EX-01 10 40 50 0 0 0 10
2018 EX 15 25 55 0 0 5 20
2018 EX-01 10 30 60 0 0 0 10
2017 EX 11 33 49 0 0 7 18
2014 EX 17 22 52 0 9999 9 23
2014 EX-01 14 36 36 0 9999 14 14
2011 EX 33 15 44 4 9999 4 27
2011 EX-01 31 13 50 0 9999 6 16
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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 69 26 2 0 2 0 0 95 2 42
2019 EX-01 76 20 0 0 4 0 0 96 4 25
2018 EX 74 23 0 2 0 0 0 98 2 43
2018 EX-01 73 23 0 4 0 0 0 96 4 26
2017 EX 78 20 0 0 2 0 0 98 2 44
2017 EX-01 83 13 0 0 4 0 0 96 4 23
2017 EX-02 70 30 0 0 0 0 0 100 0 10
2014 EX 64 22 5 0 9 0 0 86 9 42
2014 EX-01 52 26 7 0 15 0 0 78 15 27
2011 EX 69 26 0 4 2 0 0 94 6 54
2011 EX-01 57 35 0 5 3 0 0 92 8 37
2008 EX 72 24 3 0 0 0 0 97 0 29
2008 EX-01 86 14 0 0 0 0 0 100 0 14

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 48 40 5 5 2 0 0 88 7 42
2019 EX-01 48 36 8 4 4 0 0 84 8 25
2018 EX 40 49 9 2 0 0 0 88 2 43
2018 EX-01 38 54 8 0 0 0 0 92 0 26
2017 EX 45 39 7 5 4 0 0 84 9 45
2017 EX-01 55 32 0 5 8 0 0 87 13 24
2017 EX-02 30 60 10 0 0 0 0 90 0 10
2014 EX 28 48 12 7 5 0 0 76 12 42
2014 EX-01 22 56 7 7 7 0 0 78 15 27
2011 EX 26 54 11 4 6 0 0 80 9 54
2011 EX-01 27 51 11 3 8 0 0 78 11 37

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 7 21 36 21 14 0 0 36 29 42
2019 EX-01 12 8 40 28 12 0 0 40 20 25
2018 EX 9 19 49 19 5 0 0 23 28 43
2018 EX-01 8 12 58 19 4 0 0 23 19 26
2017 EX 11 25 31 25 7 2 0 32 37 45
2017 EX-01 12 30 16 25 12 4 0 39 44 24
2017 EX-02 10 20 50 20 0 0 0 20 30 10
2014 EX 14 31 31 21 2 0 0 24 45 42
2014 EX-01 22 30 26 18 4 0 0 22 52 27
2011 EX 11 26 39 11 11 0 2 23 38 54
2011 EX-01 16 35 30 8 8 0 3 17 53 37
2008 EX 3 31 55 7 3 0 0 10 34 29
2008 EX-01 7 43 43 7 0 0 0 7 50 14

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 5 2 21 43 26 0 2 71 7 42
2019 EX-01 8 4 16 44 28 0 0 72 12 25
2018 EX 5 12 28 37 19 0 0 56 16 43
2018 EX-01 8 12 23 42 15 0 0 58 19 26
2017 EX 4 11 27 38 18 2 0 57 16 45
2017 EX-01 8 16 17 33 21 4 0 57 25 24
2017 EX-02 0 10 40 40 10 0 0 50 10 10
2014 EX 19 17 17 36 9 2 0 47 36 42
2014 EX-01 26 15 15 34 7 4 0 43 42 27
2011 EX 6 9 26 39 19 0 2 58 15 54
2011 EX-01 8 11 35 32 11 0 3 44 19 37
2008 EX 0 10 41 38 10 0 0 48 10 29
2008 EX-01 0 7 64 21 7 0 0 29 7 14

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 7 12 45 24 12 0 0 36 19 42
2019 EX-01 8 12 44 24 12 0 0 36 20 25
2018 EX 7 21 47 21 5 0 0 26 28 43
2018 EX-01 4 15 58 19 4 0 0 23 19 26
2017 EX 4 26 35 23 9 2 0 33 31 45
2017 EX-01 8 16 33 21 17 4 0 40 25 24
2017 EX-02 0 40 40 20 0 0 0 20 40 10
2014 EX 36 21 19 19 5 0 0 24 57 42
2014 EX-01 45 22 22 7 4 0 0 11 67 27
2011 EX 7 20 37 24 11 0 0 35 28 54
2011 EX-01 8 24 27 30 11 0 0 41 32 37
2008 EX 3 21 41 28 7 0 0 34 24 29
2008 EX-01 7 14 43 21 14 0 0 36 21 14

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 10 24 33 26 7 0 0 33 33 42
2019 EX-01 12 12 44 20 12 0 0 32 24 25
2018 EX 14 23 33 28 2 0 0 30 37 43
2018 EX-01 8 23 38 27 4 0 0 31 31 26
2017 EX 18 16 44 13 7 2 0 21 34 45
2017 EX-01 16 17 38 12 13 4 0 26 35 24
2017 EX-02 20 10 60 10 0 0 0 10 30 10
2014 EX 33 21 34 9 2 0 0 12 55 42
2014 EX-01 41 22 30 7 0 0 0 7 63 27
2011 EX 8 21 45 15 9 0 2 25 29 53
2011 EX-01 11 22 44 11 8 0 3 20 34 36
2008 EX 3 34 52 10 0 0 0 10 38 29
2008 EX-01 0 29 64 7 0 0 0 7 29 14

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 19 26 26 19 7 0 2 27 46 42
2019 EX-01 28 20 24 12 12 0 4 25 50 25
2018 EX 16 33 30 19 2 0 0 21 49 43
2018 EX-01 15 27 35 19 4 0 0 23 42 26
2017 EX 24 29 36 2 4 5 0 7 56 45
2017 EX-01 24 25 29 4 8 9 0 13 54 24
2017 EX-02 40 20 40 0 0 0 0 0 60 10
2014 EX 53 21 14 7 2 0 2 10 76 42
2014 EX-01 63 15 11 7 0 0 4 8 81 27
2011 EX 17 39 28 6 9 0 2 15 57 54
2011 EX-01 22 41 19 3 14 0 3 17 64 37
2008 EX 7 34 41 17 0 0 0 17 41 29
2008 EX-01 0 43 43 14 0 0 0 14 43 14

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 10 15 32 24 17 0 2 43 25 41
2019 EX-01 17 17 25 13 25 0 4 39 35 24
2018 EX 19 26 31 19 5 0 0 24 45 42
2018 EX-01 20 24 32 20 4 0 0 24 44 25
2017 EX 2 20 43 18 12 5 0 31 24 44
2017 EX-01 0 17 47 8 18 9 0 29 19 23
2017 EX-02 10 40 30 20 0 0 0 20 50 10
2014 EX 14 12 33 31 7 2 0 39 27 42
2014 EX-01 22 15 26 26 7 4 0 35 38 27
2011 EX 4 11 37 31 13 0 4 46 15 54
2011 EX-01 5 14 43 22 11 0 5 34 20 37
2008 EX 7 28 31 21 10 0 3 32 36 29
2008 EX-01 7 29 29 14 14 0 7 31 38 14

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 5 21 43 21 10 0 0 31 26 42
2019 EX-01 4 20 52 12 12 0 0 24 24 25
2018 EX 16 26 35 21 2 0 0 23 42 43
2018 EX-01 15 23 35 23 4 0 0 27 38 26
2017 EX 9 27 37 18 7 2 0 25 37 45
2017 EX-01 16 18 36 13 12 4 0 26 36 24
2017 EX-02 0 20 50 30 0 0 0 30 20 10
2014 EX 36 26 26 9 2 0 0 12 62 42
2014 EX-01 44 26 22 7 0 0 0 7 71 27

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 10 19 45 19 7 0 0 26 29 42
2019 EX-01 8 8 64 12 8 0 0 20 16 25

Question 40. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 19 45 14 14 5 2 0 66 20 42
2019 EX-01 24 36 8 20 8 4 0 63 29 25

Respectful workplace

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 69 21 7 2 0 0 0 90 2 42
2019 EX-01 64 28 4 4 0 0 0 92 4 25
2018 EX 64 29 2 5 0 0 0 93 5 42
2018 EX-01 52 36 4 8 0 0 0 88 8 25
2017 EX 73 18 2 2 2 2 0 93 4 45
2017 EX-01 67 21 0 4 4 4 0 92 8 24
2017 EX-02 90 10 0 0 0 0 0 100 0 10
2014 EX 74 19 2 2 2 0 0 93 5 42
2014 EX-01 59 30 4 4 4 0 0 89 7 27

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 63 35 0 3 0 0 0 98 3 40
2019 EX-01 60 36 0 4 0 0 0 96 4 25
2018 EX 55 36 0 10 0 0 0 90 10 42
2018 EX-01 44 44 0 12 0 0 0 88 12 25
2017 EX 78 18 0 2 2 0 0 96 4 45
2017 EX-01 80 12 0 4 4 0 0 92 8 24
2017 EX-02 90 10 0 0 0 0 0 100 0 10
2014 EX 60 36 2 0 2 0 0 95 2 42
2014 EX-01 52 41 4 0 4 0 0 93 4 27

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 69 24 7 0 0 0 0 93 0 42
2019 EX-01 72 20 8 0 0 0 0 92 0 25
2018 EX 74 24 2 0 0 0 0 98 0 42
2018 EX-01 72 28 0 0 0 0 0 100 0 25

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 45 40 10 5 0 0 0 86 5 42
2019 EX-01 44 48 8 0 0 0 0 92 0 25
2018 EX 51 40 7 2 0 0 0 91 2 43
2018 EX-01 58 38 4 0 0 0 0 96 0 26
2017 EX 53 40 2 4 0 0 0 93 4 45
2017 EX-01 55 41 0 4 0 0 0 96 4 24
2017 EX-02 60 40 0 0 0 0 0 100 0 10
2014 EX 55 33 2 5 2 0 2 90 7 42
2014 EX-01 48 37 4 7 0 0 4 89 8 27
2011 EX 54 37 4 6 0 0 0 91 6 54
2011 EX-01 46 43 3 8 0 0 0 89 8 37

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 57 31 10 2 0 0 0 88 2 42
2019 EX-01 48 36 12 4 0 0 0 84 4 25
2018 EX 53 42 5 0 0 0 0 95 0 43
2018 EX-01 58 38 4 0 0 0 0 96 0 26
2017 EX 71 17 7 2 0 3 0 91 2 45
2017 EX-01 71 16 8 0 0 5 0 91 0 24
2017 EX-02 80 20 0 0 0 0 0 100 0 10
2014 EX 55 33 7 2 0 2 0 90 2 42
2014 EX-01 56 29 7 4 0 4 0 89 4 27

Question 50. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 74 26 0 0 0 0 0 100 0 42
2019 EX-01 72 28 0 0 0 0 0 100 0 25
2018 EX 63 28 5 2 2 0 0 91 5 43
2018 EX-01 65 23 4 4 4 0 0 88 8 26
2017 EX 67 28 2 2 0 0 0 96 2 45
2017 EX-01 72 24 4 0 0 0 0 96 0 24
2017 EX-02 60 40 0 0 0 0 0 100 0 10
2014 EX 53 26 12 7 2 0 0 79 9 42
2014 EX-01 45 29 15 7 4 0 0 74 11 27
2011 EX 56 37 2 4 2 0 0 93 6 54
2011 EX-01 51 38 3 5 3 0 0 89 8 37
2008 EX 45 41 7 0 7 0 0 86 7 29
2008 EX-01 57 43 0 0 0 0 0 100 0 14

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 45 36 7 5 5 2 0 83 10 42
2019 EX-01 44 36 8 0 8 4 0 83 8 25
2018 EX 24 48 10 10 5 2 2 75 15 42
2018 EX-01 20 44 4 16 8 4 4 70 26 25
2017 EX 48 39 2 4 2 4 0 91 7 45
2017 EX-01 36 43 0 8 4 8 0 87 13 24
2017 EX-02 70 20 10 0 0 0 0 90 0 10
2014 EX 47 41 0 5 0 5 2 95 5 42
2014 EX-01 37 45 0 7 0 7 4 92 8 27

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 64 33 0 2 0 0 0 98 2 42
2019 EX-01 64 32 0 4 0 0 0 96 4 25
2018 EX 69 29 2 0 0 0 0 98 0 42
2018 EX-01 65 35 0 0 0 0 0 100 0 26
2017 EX 73 24 0 0 0 3 0 100 0 45
2017 EX-01 75 20 0 0 0 5 0 100 0 24
2017 EX-02 70 30 0 0 0 0 0 100 0 10
2014 EX 74 9 12 2 0 2 0 85 2 42
2014 EX-01 71 11 11 4 0 4 0 85 4 27
2011 EX 58 36 0 4 2 0 0 94 6 53
2011 EX-01 62 32 0 3 3 0 0 95 5 37
2008 EX 52 41 0 0 7 0 0 93 7 29
2008 EX-01 43 57 0 0 0 0 0 100 0 14

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 57 31 5 7 0 0 0 88 7 42
2019 EX-01 60 28 8 4 0 0 0 88 4 25
2018 EX 50 40 10 0 0 0 0 90 0 42
2018 EX-01 52 40 8 0 0 0 0 92 0 25

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 29 29 10 17 5 5 5 65 24 41
2019 EX-01 32 24 12 16 8 4 4 61 26 25
2018 EX 23 30 19 9 5 5 9 62 16 43
2018 EX-01 19 35 19 4 4 8 12 67 10 26
2017 EX 31 18 11 13 7 14 7 62 25 45
2017 EX-01 20 26 8 16 8 17 4 59 31 24
2017 EX-02 30 20 20 20 0 10 0 56 22 10
2014 EX 26 17 14 12 12 7 12 53 29 42
2014 EX-01 15 18 15 15 15 11 11 43 38 27
2011 EX 26 28 9 9 6 6 17 69 19 54
2011 EX-01 22 35 8 11 8 3 14 68 23 37

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 52 48 0 0 0 0 0 100 0 42
2019 EX-01 56 44 0 0 0 0 0 100 0 25
2017 EX 48 39 2 7 2 2 0 89 9 45
2017 EX-01 41 47 0 4 4 4 0 92 8 24
2017 EX-02 80 20 0 0 0 0 0 100 0 10
2014 EX 38 48 5 2 7 0 0 86 9 42
2014 EX-01 22 59 7 0 11 0 0 82 11 27
2011 EX 56 42 0 2 0 0 0 98 2 52
2011 EX-01 54 43 0 3 0 0 0 97 3 35
2008 EX 45 52 0 3 0 0 0 97 3 29
2008 EX-01 57 43 0 0 0 0 0 100 0 14

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 62 33 0 5 0 0 0 95 5 42
2019 EX-01 64 28 0 8 0 0 0 92 8 25
2017 EX 67 24 0 2 7 0 0 91 9 45
2017 EX-01 59 25 0 4 12 0 0 84 16 24
2017 EX-02 70 30 0 0 0 0 0 100 0 10
2014 EX 57 31 0 2 9 0 0 88 12 42
2014 EX-01 45 37 0 4 15 0 0 82 18 27
2011 EX 72 24 0 2 2 0 0 96 4 54
2011 EX-01 68 27 0 3 3 0 0 95 5 37

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 73 28 0 0 0 0 0 100 0 40
2019 EX-01 75 25 0 0 0 0 0 100 0 24
2017 EX 76 17 4 2 0 0 0 93 2 45
2017 EX-01 76 12 8 4 0 0 0 88 4 24
2017 EX-02 90 10 0 0 0 0 0 100 0 10
2014 EX 62 28 5 2 2 0 0 91 5 42
2014 EX-01 56 33 4 4 4 0 0 89 7 27

Use of official languages

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 76 19 0 2 2 0 0 95 5 42
2019 EX-01 76 16 0 4 4 0 0 92 8 25
2017 EX 73 14 4 9 0 0 0 87 9 45
2017 EX-01 67 17 4 12 0 0 0 84 12 24
2017 EX-02 70 20 10 0 0 0 0 90 0 10
2014 EX 62 12 7 12 5 0 3 76 17 42
2014 EX-01 55 15 7 15 4 0 4 73 19 27
2011 EX 72 21 4 4 0 0 0 92 4 53
2011 EX-01 69 19 6 6 0 0 0 89 6 36
2008 EX 52 24 10 14 0 0 0 76 14 29
2008 EX-01 29 36 21 14 0 0 0 64 14 14

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 76 21 0 2 0 0 0 98 2 42
2019 EX-01 72 24 0 4 0 0 0 96 4 25
2017 EX 86 11 2 0 0 0 0 98 0 45
2017 EX-01 87 13 0 0 0 0 0 100 0 24
2017 EX-02 80 10 10 0 0 0 0 90 0 10
2014 EX 81 14 0 2 0 0 3 98 2 42
2014 EX-01 77 15 0 4 0 0 4 96 4 27
2011 EX 80 19 2 0 0 0 0 98 0 54
2011 EX-01 81 19 0 0 0 0 0 100 0 37
2008 EX 76 24 0 0 0 0 0 100 0 29
2008 EX-01 79 21 0 0 0 0 0 100 0 14

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 88 10 0 2 0 0 0 98 2 42
2019 EX-01 92 4 0 4 0 0 0 96 4 25
2017 EX 87 7 2 2 2 0 0 93 4 45
2017 EX-01 88 4 0 4 4 0 0 92 8 24
2017 EX-02 80 10 10 0 0 0 0 90 0 10
2014 EX 90 5 2 0 0 0 3 98 0 42
2014 EX-01 88 4 4 0 0 0 4 96 0 27
2011 EX 89 4 4 4 0 0 0 93 4 54
2011 EX-01 92 3 0 5 0 0 0 95 5 37
2008 EX 72 10 10 3 3 0 0 83 7 29
2008 EX-01 64 14 21 0 0 0 0 79 0 14

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 68 22 0 7 0 2 0 93 8 41
2019 EX-01 67 25 0 4 0 4 0 96 4 24

Collective agreements and terms and conditions of employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 43 36 0 5 0 0 17 94 6 42
2019 EX-01 48 28 0 8 0 0 16 90 10 25

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 60 21 0 0 0 2 17 100 0 42
2019 EX-01 60 24 0 0 0 0 16 100 0 25

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EX 12 88 42
2019 EX-01 20 80 25
2018 EX 14 86 43

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EX 19 81 42

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 21 33 5 10 5 17 10 74 19 42
2019 EX-01 16 32 8 8 8 20 8 67 22 25
2018 EX 19 26 19 9 5 16 7 58 18 43
2018 EX-01 15 23 19 4 8 23 8 56 17 26
2017 EX 20 14 11 2 4 43 7 66 13 45
2017 EX-01 16 17 4 0 4 50 8 80 10 24
2017 EX-02 10 0 30 0 0 50 10 25 0 10
2014 EX 29 12 9 5 2 31 12 71 12 42
2014 EX-01 26 15 7 4 4 33 11 74 13 27

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 43 36 12 2 2 5 0 83 5 42
2019 EX-01 36 36 20 0 4 4 0 75 4 25
2018 EX 37 28 21 9 0 5 0 68 10 43
2018 EX-01 38 31 19 8 0 4 0 72 8 26
2017 EX 54 31 7 4 2 3 0 87 7 45
2017 EX-01 47 32 12 0 4 5 0 83 4 24
2017 EX-02 40 50 0 10 0 0 0 90 10 10
2014 EX 43 28 9 5 0 12 2 83 6 42
2014 EX-01 41 26 11 4 0 15 4 82 5 27
2011 EX 43 35 15 6 2 0 0 78 7 54
2011 EX-01 38 38 16 5 3 0 0 76 8 37

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 EX 0 100 43
2018 EX-01 0 100 26

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 26 17 7 2 2 33 12 78 9 42
2019 EX-01 24 8 8 0 4 48 8 73 9 25
2018 EX 21 31 17 2 0 21 7 73 3 42
2018 EX-01 24 24 16 4 0 24 8 71 6 25
2017 EX 16 13 13 2 2 45 9 62 9 45
2017 EX-01 17 4 20 0 4 46 8 47 9 24
2017 EX-02 10 20 0 0 0 60 10 100 0 10
2014 EX 26 9 17 2 0 40 5 65 4 42
2014 EX-01 26 11 15 0 0 44 4 72 0 27

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 46 34 7 5 2 5 0 85 8 41
2019 EX-01 38 33 13 4 4 8 0 77 9 24
2018 EX 39 41 7 2 0 10 0 89 3 41
2018 EX-01 40 44 4 4 0 8 0 91 4 25
2017 EX 47 24 13 2 2 10 2 80 5 45
2017 EX-01 47 16 24 0 4 5 4 69 4 24
2017 EX-02 40 50 0 0 0 10 0 100 0 10
2014 EX 43 31 12 2 0 12 0 84 3 42
2014 EX-01 41 26 15 4 0 15 0 78 4 27
2011 EX 56 33 6 4 0 2 0 91 4 54
2011 EX-01 54 32 8 3 0 3 0 89 3 37

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EX 12 88 42
2019 EX-01 12 88 25
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 30. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 79 17 5 0 0 0 0 95 0 42
2019 EX-01 84 12 4 0 0 0 0 96 0 25
2018 EX 79 14 2 2 0 0 2 95 2 43
2018 EX-01 81 12 0 4 0 0 4 96 4 26
2017 EX 67 20 7 0 7 0 0 87 7 45
2017 EX-01 68 16 8 0 8 0 0 84 8 24
2017 EX-02 60 30 10 0 0 0 0 90 0 10

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 34 41 2 15 5 0 2 78 20 41
2019 EX-01 38 38 4 13 8 0 0 75 21 24

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 55 36 5 5 0 0 0 90 5 42
2019 EX-01 60 32 4 4 0 0 0 92 4 25
2018 EX 54 41 5 0 0 0 0 95 0 41
2018 EX-01 54 42 4 0 0 0 0 96 0 26
2017 EX 68 25 2 3 2 0 0 93 5 45
2017 EX-01 66 30 4 0 0 0 0 96 0 24
2017 EX-02 80 10 0 0 10 0 0 90 10 10

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 48 33 5 12 2 0 0 81 14 42
2019 EX-01 56 24 4 12 4 0 0 80 16 25
2018 EX 26 48 12 7 5 2 0 76 12 42
2018 EX-01 23 42 15 8 8 4 0 68 16 26
2017 EX 31 36 16 11 4 3 0 68 16 45
2017 EX-01 33 30 17 12 8 0 0 63 20 24
2017 EX-02 30 50 20 0 0 0 0 80 0 10

Work-related stress

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 7 31 29 14 19 0 0 38 33 42
2019 EX-01 4 32 28 20 16 0 0 36 36 25
2018 EX 16 33 19 23 9 0 0 49 33 43
2018 EX-01 19 31 23 19 8 0 0 50 27 26
2017 EX 18 27 20 7 26 2 0 46 33 44
2017 EX-01 12 25 24 8 26 4 0 39 35 24
2017 EX-02 20 40 20 0 20 0 0 60 20 10

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 7 19 31 33 10 0 0 26 43 42
2019 EX-01 8 20 28 32 12 0 0 28 44 25
2018 EX 5 9 37 30 19 0 0 14 49 43
2018 EX-01 8 8 46 23 15 0 0 15 38 26
2017 EX 16 9 15 35 23 2 0 25 59 45
2017 EX-01 17 8 12 25 33 4 0 26 61 24
2017 EX-02 20 20 20 30 10 0 0 40 40 10

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 19 21 33 19 7 0 0 40 26 42
2019 EX-01 24 16 40 8 12 0 0 40 20 25
2018 EX 9 21 40 21 9 0 0 30 30 43
2018 EX-01 15 19 46 12 8 0 0 35 19 26
2017 EX 9 25 33 21 11 2 0 34 33 45
2017 EX-01 8 17 32 26 12 4 0 26 40 24
2017 EX-02 10 40 30 10 10 0 0 50 20 10

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 12 14 38 24 12 0 0 26 36 42
2019 EX-01 12 8 36 24 20 0 0 20 44 25
2018 EX 5 21 28 40 7 0 0 26 47 43
2018 EX-01 8 19 31 35 8 0 0 27 42 26
2017 EX 14 13 34 15 25 0 0 27 40 45
2017 EX-01 17 12 29 4 37 0 0 29 42 24
2017 EX-02 10 10 40 20 20 0 0 20 40 10

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 22 29 32 12 5 0 0 51 17 41
2019 EX-01 29 25 29 13 4 0 0 54 17 24
2018 EX 10 17 50 21 2 0 0 26 24 42
2018 EX-01 12 19 58 8 4 0 0 31 12 26
2017 EX 20 16 26 22 11 0 4 38 35 45
2017 EX-01 21 13 20 25 12 0 8 37 41 24
2017 EX-02 20 30 30 10 10 0 0 50 20 10

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 26 19 33 17 5 0 0 45 21 42
2019 EX-01 32 20 32 12 4 0 0 52 16 25
2018 EX 5 30 35 21 9 0 0 35 30 43
2018 EX-01 8 38 42 8 4 0 0 46 12 26
2017 EX 9 18 40 27 7 0 0 27 34 45
2017 EX-01 12 21 37 21 8 0 0 33 29 24
2017 EX-02 10 10 40 30 10 0 0 20 40 10

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 43 43 7 5 2 0 0 86 7 42
2019 EX-01 44 44 4 4 4 0 0 88 8 25
2018 EX 30 40 23 2 2 0 2 71 5 43
2018 EX-01 35 35 19 4 4 0 4 72 8 26
2017 EX 38 32 20 4 4 2 0 71 9 45
2017 EX-01 29 38 12 8 8 4 0 70 17 24
2017 EX-02 50 20 30 0 0 0 0 70 0 10

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 29 38 21 2 10 0 0 67 12 42
2019 EX-01 36 24 24 0 16 0 0 60 16 25
2018 EX 19 42 21 9 9 0 0 60 19 43
2018 EX-01 19 46 27 4 4 0 0 65 8 26
2017 EX 20 39 18 15 7 2 0 59 22 45
2017 EX-01 20 30 21 16 8 4 0 53 25 24
2017 EX-02 10 50 20 10 10 0 0 60 20 10

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 45 31 12 7 5 0 0 76 12 42
2019 EX-01 52 28 12 0 8 0 0 80 8 25
2018 EX 33 42 12 12 2 0 0 74 14 43
2018 EX-01 38 46 8 4 4 0 0 85 8 26
2017 EX 29 33 21 9 4 2 2 65 14 45
2017 EX-01 25 24 30 4 8 4 4 54 13 24
2017 EX-02 20 50 20 10 0 0 0 70 10 10

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 52 24 10 7 5 0 2 78 12 42
2019 EX-01 56 24 8 8 4 0 0 80 12 25

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 33 21 36 5 5 0 0 55 10 42
2019 EX-01 36 20 36 4 4 0 0 56 8 25
2018 EX 23 26 30 19 2 0 0 49 21 43
2018 EX-01 19 35 35 8 4 0 0 54 12 26
2017 EX 18 31 31 13 4 2 0 50 18 45
2017 EX-01 21 34 29 8 4 4 0 58 13 24
2017 EX-02 0 50 20 20 10 0 0 50 30 10

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 71 17 12 0 0 0 0 88 0 42
2019 EX-01 72 12 16 0 0 0 0 84 0 25
2018 EX 68 15 12 0 5 0 0 83 5 41
2018 EX-01 58 17 17 0 8 0 0 75 8 24
2017 EX 76 18 2 2 2 0 0 93 4 45
2017 EX-01 63 25 4 4 4 0 0 88 8 24
2017 EX-02 90 10 0 0 0 0 0 100 0 10

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 86 5 5 0 0 0 5 95 0 42
2019 EX-01 88 0 8 0 0 0 4 92 0 25
2018 EX 88 7 2 0 2 0 0 95 2 43
2018 EX-01 85 8 4 0 4 0 0 92 4 26

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 80 0 7 2 5 0 5 85 8 41
2019 EX-01 84 0 4 4 4 0 4 88 8 25
2018 EX 72 16 9 2 0 0 0 88 2 43
2018 EX-01 81 12 4 4 0 0 0 92 4 26
2017 EX 78 11 4 0 2 0 4 93 2 45
2017 EX-01 80 8 4 0 4 0 4 92 4 24
2017 EX-02 80 10 0 0 0 0 10 100 0 10

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 44 41 5 7 0 0 2 88 8 41
2019 EX-01 44 48 0 8 0 0 0 92 8 25
2018 EX 64 21 7 5 2 0 0 86 7 42
2018 EX-01 60 24 4 8 4 0 0 84 12 25
2017 EX 57 27 11 4 0 0 0 84 4 45
2017 EX-01 62 21 13 4 0 0 0 83 4 24
2017 EX-02 50 30 10 10 0 0 0 80 10 10

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 62 29 0 5 2 0 2 93 7 42
2019 EX-01 72 24 0 0 4 0 0 96 4 25
2018 EX 61 27 10 2 0 0 0 88 2 41
2018 EX-01 67 21 13 0 0 0 0 88 0 24
2017 EX 65 20 7 4 4 0 0 85 9 45
2017 EX-01 64 16 8 4 8 0 0 80 12 24
2017 EX-02 50 50 0 0 0 0 0 100 0 10

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 33 50 5 5 5 0 2 85 10 42
2019 EX-01 48 44 0 0 8 0 0 92 8 25
2018 EX 34 27 24 10 5 0 0 61 15 41
2018 EX-01 38 21 21 13 8 0 0 58 21 24
2017 EX 41 28 24 4 2 0 0 69 7 45
2017 EX-01 51 16 24 4 4 0 0 67 8 24
2017 EX-02 50 40 0 10 0 0 0 90 10 10

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 71 19 5 0 0 0 5 95 0 42
2019 EX-01 76 20 0 0 0 0 4 100 0 25
2018 EX 79 21 0 0 0 0 0 100 0 42
2018 EX-01 88 12 0 0 0 0 0 100 0 25
2017 EX 71 15 11 0 3 0 0 87 3 45
2017 EX-01 71 20 8 0 0 0 0 92 0 24
2017 EX-02 80 20 0 0 0 0 0 100 0 10

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 95 0 0 0 0 0 5 100 0 42
2019 EX-01 96 0 0 0 0 0 4 100 0 25
2018 EX 90 5 0 0 2 0 2 98 2 42
2018 EX-01 88 4 0 0 4 0 4 96 4 25
2017 EX 89 9 0 0 2 0 0 98 2 45
2017 EX-01 83 13 0 0 4 0 0 96 4 24
2017 EX-02 100 0 0 0 0 0 0 100 0 10

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 64 24 10 0 0 0 2 90 0 42
2019 EX-01 60 32 8 0 0 0 0 92 0 25
2018 EX 50 31 12 5 0 0 2 83 5 42
2018 EX-01 44 40 8 4 0 0 4 88 4 25
2017 EX 69 15 16 0 0 0 0 84 0 45
2017 EX-01 67 16 17 0 0 0 0 83 0 24
2017 EX-02 70 20 10 0 0 0 0 90 0 10

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 5 24 55 14 2 0 0 29 17 42
2019 EX-01 0 32 48 16 4 0 0 32 20 25
2018 EX 0 26 44 26 5 0 0 26 30 43
2018 EX-01 0 31 42 23 4 0 0 31 27 26
2017 EX 0 14 47 28 11 0 0 14 40 45
2017 EX-01 0 17 38 33 12 0 0 17 45 24
2017 EX-02 0 20 60 20 0 0 0 20 20 10

Question 76. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 10 29 29 31 2 0 0 33 38 42
2019 EX-01 8 28 28 32 4 0 0 36 36 25
2018 EX 7 34 46 10 2 0 0 12 41 41
2018 EX-01 12 24 52 8 4 0 0 12 36 25
2017 EX 14 37 31 15 2 0 0 17 51 45
2017 EX-01 12 45 30 8 4 0 0 12 58 24
2017 EX-02 0 40 30 30 0 0 0 30 40 10
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Compensation

Pay or other compensation issues

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 12 26 24 19 17 2 0 12 88 42
2019 EX-01 16 20 28 16 16 4 0 17 83 25
2018 EX 23 28 35 12 2 0 0 23 77 43
2018 EX-01 27 27 31 15 0 0 0 27 73 26
2017 EX 24 33 16 11 16 0 0 24 76 45
2017 EX-01 28 24 17 13 17 0 0 28 72 24
2017 EX-02 10 60 10 10 10 0 0 10 90 10

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EX 58 42 36
2019 EX-01 60 40 20

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EX 17 83 36
2019 EX-01 20 80 20
2018 EX 27 73 33
2018 EX-01 21 79 19

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 38 14 17 12 10 0 10 58 24 42
2019 EX-01 28 20 16 20 8 0 8 52 30 25
2018 EX 47 12 14 9 14 0 5 61 24 43
2018 EX-01 46 15 12 4 19 0 4 64 24 26

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 17 19 6 39 19 0 0 36 58 36
2019 EX-01 10 25 10 35 20 0 0 35 55 20
2018 EX 6 27 12 30 12 0 12 38 48 33
2018 EX-01 11 21 16 26 11 0 16 38 44 19
2017 EX 0 14 6 24 41 0 14 17 77 34
2017 EX-01 0 11 6 19 47 0 17 14 80 17

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 3 14 14 14 47 3 6 18 67 36
2019 EX-01 0 15 20 0 55 5 5 17 61 20
2018 EX 0 9 6 39 30 3 12 11 82 33
2018 EX-01 0 5 11 37 32 5 11 6 81 19
2017 EX 0 0 9 23 54 0 14 0 90 34
2017 EX-01 0 0 17 11 55 0 17 0 80 17
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