2019 Public Service Employee Survey Results by Theme for Department of Justice by Question 94. Please indicate your occupational group and level. Occupational group and level - PM

The results of the 2019 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	34	40	14	9	3	74	12	58
2019	PM-05	18	45	18	18	0	64	18	11
2019	PM-06	47	33	0	13	7	80	20	15
2018	PM	48	36	10	5	2	83	7	42
2018	PM-05	45	36	9	9	0	82	9	11
2017	PM	29	50	8	7	5	79	12	59
2017	PM-04	57	33	0	10	0	90	10	12
2017	PM-05	29	60	5	5	0	89	5	18
2017	PM-06	22	57	7	7	7	79	14	14
2014	PM	36	38	20	4	2	74	6	50
2014	PM-04	58	25	17	0	0	83	0	12
2014	PM-06	27	47	20	7	0	73	7	15
2011	PM	37	43	12	6	1	81	7	67
2011	PM-04	33	43	14	5	5	76	10	21
2011	PM-05	38	46	8	8	0	85	8	13
2011	PM-06	56	38	6	0	0	94	0	16
2008	PM	38	35	17	8	2	73	10	52
2008	PM-05	50	38	6	6	0	88	6	16
2008	PM-06	42	42	0	17	0	83	17	12

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	28	34	12	14	12	62	26	58
2019	PM-05	18	45	0	18	18	64	36	11
2019	PM-06	27	40	7	7	20	67	27	15
2018	PM	37	44	7	7	5	81	12	43
2018	PM-05	27	55	0	9	9	82	18	11
2017	PM	29	40	10	14	8	68	22	59
2017	PM-04	51	31	0	10	8	82	18	12
2017	PM-05	18	44	22	16	0	62	16	18
2017	PM-06	29	43	0	14	14	72	28	14

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	53	29	7	5	5	83	10	58
2019	PM-05	36	45	9	0	9	82	9	11
2019	PM-06	60	27	0	7	7	87	13	15
2018	PM	60	36	2	2	0	95	2	42
2018	PM-05	60	40	0	0	0	100	0	10
2017	PM	51	32	10	5	2	83	7	59
2017	PM-04	65	35	0	0	0	100	0	12
2017	PM-05	51	22	28	0	0	72	0	18
2017	PM-06	50	43	0	7	0	93	7	14
2014	PM	58	30	10	2	0	88	2	50
2014	PM-04	66	17	17	0	0	83	0	12
2014	PM-06	53	40	7	0	0	93	0	15
2011	PM	58	28	9	3	1	87	4	67
2011	PM-04	57	19	19	0	5	76	5	21
2011	PM-05	77	15	0	8	0	92	8	13
2011	PM-06	75	25	0	0	0	100	0	16

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	38	45	9	5	3	0	83	9	58
2019	PM-05	18	64	9	9	0	0	82	9	11
2019	PM-06	47	33	7	7	7	0	80	13	15
2018	PM	44	42	7	7	0	0	86	7	43
2018	PM-05	36	55	0	9	0	0	91	9	11
2017	PM	46	26	14	8	4	2	74	12	59
2017	PM-04	75	16	10	0	0	0	90	0	12
2017	PM-05	40	27	16	11	0	6	71	12	18
2017	PM-06	36	50	7	7	0	0	86	7	14
2014	PM	46	34	18	2	0	0	80	2	50
2014	PM-04	66	17	17	0	0	0	83	0	12
2014	PM-06	33	40	27	0	0	0	73	0	15
2011	PM	40	45	6	6	3	0	85	9	67
2011	PM-04	33	52	5	5	5	0	86	10	21
2011	PM-05	54	31	8	0	8	0	85	8	13
2011	PM-06	50	50	0	0	0	0	100	0	16
2008	PM	48	42	6	2	2	0	90	4	52
2008	PM-05	56	38	0	6	0	0	94	6	16
2008	PM-06	58	42	0	0	0	0	100	0	12

Question 51. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	34	36	14	10	5	0	0	71	16	58
2019	PM-05	27	36	18	18	0	0	0	64	18	11
2019	PM-06	47	40	7	7	0	0	0	87	7	15
2018	PM	43	38	12	2	5	0	0	81	7	42
2018	PM-05	18	55	18	9	0	0	0	73	9	11
2017	PM	38	33	17	5	3	2	2	74	8	59
2017	PM-04	59	16	16	0	0	10	0	83	0	12
2017	PM-05	28	39	17	11	5	0	0	67	16	18
2017	PM-06	36	43	7	7	7	0	0	79	14	14
2014	PM	28	46	10	12	4	0	0	74	16	50
2014	PM-04	34	34	24	8	0	0	0	67	8	12
2014	PM-06	20	47	13	20	0	0	0	67	20	15
2011	PM	28	38	22	6	3	3	0	68	10	65
2011	PM-04	25	40	30	5	0	0	0	65	5	20
2011	PM-05	23	54	15	0	8	0	0	77	8	13
2011	PM-06	25	44	25	6	0	0	0	69	6	16

Question 52. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	35	35	14	12	4	0	70	16	57
2019	PM-05	36	27	27	9	0	0	64	9	11
2019	PM-06	40	40	7	7	7	0	80	13	15
2018	PM	46	39	12	2	0	0	85	2	41
2018	PM-05	20	70	10	0	0	0	90	0	10
2017	PM	48	25	15	6	3	2	75	10	59
2017	PM-04	51	23	16	0	0	10	83	0	12
2017	PM-05	34	39	12	11	5	0	72	16	18
2017	PM-06	57	22	0	14	7	0	79	21	14
2014	PM	30	46	10	10	4	0	76	14	50
2014	PM-04	34	34	17	16	0	0	67	16	12
2014	PM-06	27	47	20	7	0	0	73	7	15
2011	PM	32	43	14	8	3	0	75	11	65
2011	PM-04	30	40	20	10	0	0	70	10	20
2011	PM-05	31	54	8	0	8	0	85	8	13
2011	PM-06	31	56	13	0	0	0	88	0	16
2008	PM	27	44	19	10	0	0	71	10	52
2008	PM-05	38	44	19	0	0	0	81	0	16
2008	PM-06	17	67	0	17	0	0	83	17	12

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	33	22	14	22	7	2	0	56	30	58
2019	PM-05	36	27	0	27	9	0	0	64	36	11
2019	PM-06	40	27	20	13	0	0	0	67	13	15
2018	PM	43	19	19	12	5	2	0	63	17	42
2018	PM-05	27	27	27	18	0	0	0	55	18	11
2017	PM	37	29	12	12	8	2	0	67	20	59
2017	PM-04	41	51	0	8	0	0	0	92	8	12
2017	PM-05	39	23	16	11	11	0	0	62	22	18
2017	PM-06	36	35	15	7	7	0	0	71	14	14
2014	PM	42	28	10	4	10	6	0	74	15	50
2014	PM-04	50	17	17	8	8	0	0	66	17	12
2014	PM-06	40	33	7	7	7	7	0	79	14	15
2011	PM	35	28	14	5	9	9	0	69	15	65
2011	PM-04	45	20	15	10	5	5	0	68	16	20
2011	PM-05	31	46	0	0	8	15	0	91	9	13
2011	PM-06	31	31	25	6	0	6	0	67	7	16
2008	PM	31	27	21	12	4	4	2	61	16	52
2008	PM-05	44	19	19	6	6	6	0	67	13	16
2008	PM-06	8	42	8	25	0	8	8	60	30	12

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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	40	38	12	3	3	3	80	7	58
2019	PM-05	18	45	18	0	9	9	70	10	11
2019	PM-06	60	40	0	0	0	0	100	0	15

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	37	32	19	5	5	2	0	70	11	57
2019	PM-05	10	40	20	10	10	10	0	56	22	10
2019	PM-06	53	20	13	7	7	0	0	73	13	15
2018	PM	50	33	0	10	5	2	0	85	15	42
2018	PM-05	36	36	0	18	9	0	0	73	27	11
2017	PM	49	24	22	3	2	0	0	73	5	59
2017	PM-04	82	8	10	0	0	0	0	90	0	12
2017	PM-05	35	44	22	0	0	0	0	78	0	18
2017	PM-06	27	22	30	14	7	0	0	50	21	14
2014	PM	36	24	20	4	8	2	6	65	13	50
2014	PM-04	41	25	17	0	0	8	8	80	0	12
2014	PM-06	20	20	40	7	13	0	0	40	20	15
2011	PM	41	21	17	11	6	3	2	65	17	66
2011	PM-04	24	33	5	10	19	5	5	63	32	21
2011	PM-05	31	23	31	15	0	0	0	54	15	13
2011	PM-06	60	0	27	13	0	0	0	60	13	15
2008	PM	37	29	12	8	8	6	2	71	17	52
2008	PM-05	25	38	6	6	13	6	6	71	21	16
2008	PM-06	42	25	8	17	8	0	0	67	25	12

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	40	34	7	12	7	0	74	19	58
2019	PM-05	9	73	0	9	9	0	82	18	11
2019	PM-06	40	40	0	7	13	0	80	20	15
2018	PM	47	26	14	7	7	0	72	14	43
2018	PM-05	36	36	9	9	9	0	73	18	11
2017	PM	44	37	9	5	5	0	81	10	59
2017	PM-04	59	31	0	10	0	0	90	10	12
2017	PM-05	29	55	11	5	0	0	84	5	18
2017	PM-06	27	22	23	7	21	0	50	28	14
2014	PM	30	42	10	8	10	0	72	18	50
2014	PM-04	50	34	0	8	8	0	83	17	12
2014	PM-06	20	47	13	7	13	0	67	20	15
2011	PM	38	32	8	11	12	0	70	23	66
2011	PM-04	33	33	10	5	19	0	67	24	21
2011	PM-05	23	54	0	8	15	0	77	23	13
2011	PM-06	47	13	20	20	0	0	60	20	15
2008	PM	38	33	10	10	4	6	76	14	52
2008	PM-05	44	31	6	19	0	0	75	19	16
2008	PM-06	42	25	0	17	8	8	73	27	12

Question 31. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	41	28	10	14	7	0	69	21	58
2019	PM-05	18	45	18	18	0	0	64	18	11
2019	PM-06	53	13	7	13	13	0	67	27	15
2018	PM	53	33	5	2	7	0	86	9	43
2018	PM-05	45	45	9	0	0	0	91	0	11
2017	PM	44	34	10	9	2	2	79	10	59
2017	PM-04	75	25	0	0	0	0	100	0	12
2017	PM-05	29	55	16	0	0	0	84	0	18
2017	PM-06	27	22	16	28	7	0	50	35	14
2014	PM	40	32	12	8	8	0	72	16	50
2014	PM-04	50	25	8	17	0	0	75	17	12
2014	PM-06	20	33	20	13	13	0	53	27	15

Senior management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	24	34	21	12	3	5	0	62	16	58
2019	PM-05	0	45	27	18	9	0	0	45	27	11
2019	PM-06	27	40	20	13	0	0	0	67	13	15
2018	PM	30	33	16	9	0	9	2	71	11	43
2018	PM-05	9	36	18	27	0	9	0	50	30	11
2017	PM	26	35	15	10	5	9	0	67	17	59
2017	PM-04	43	23	8	0	8	18	0	81	10	12
2017	PM-05	12	43	22	5	5	12	0	63	12	18
2017	PM-06	21	43	14	16	7	0	0	63	23	14
2014	PM	18	40	14	10	10	8	0	63	22	50
2014	PM-04	24	50	25	0	0	0	0	75	0	12
2014	PM-06	13	40	0	20	13	13	0	62	38	15
2011	PM	27	33	18	9	6	6	0	65	16	66
2011	PM-04	24	29	38	5	5	0	0	52	10	21
2011	PM-05	31	23	15	0	15	15	0	64	18	13
2011	PM-06	38	25	13	19	0	6	0	67	20	16

Question 35. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	20	36	25	13	7	0	55	20	56
2019	PM-05	0	40	40	10	10	0	40	20	10
2019	PM-06	20	47	27	7	0	0	67	7	15
2018	PM	30	33	19	5	7	7	68	13	43
2018	PM-05	18	27	18	9	18	9	50	30	11
2017	PM	26	35	20	10	3	5	65	14	59
2017	PM-04	43	23	16	0	8	10	74	9	12
2017	PM-05	17	38	17	22	0	6	59	23	18
2017	PM-06	23	43	21	7	7	0	65	14	14
2014	PM	16	40	30	8	6	0	56	14	50
2014	PM-04	24	50	17	8	0	0	75	8	12
2014	PM-06	13	27	47	7	7	0	40	13	15
2011	PM	12	52	20	8	5	5	67	13	66
2011	PM-04	19	43	24	10	5	0	62	14	21
2011	PM-05	8	46	23	8	0	15	64	9	13
2011	PM-06	6	69	19	0	0	6	80	0	16
2008	PM	17	37	19	12	6	10	60	19	52
2008	PM-05	19	50	13	0	6	13	79	7	16
2008	PM-06	8	42	25	17	0	8	55	18	12

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	21	26	29	14	10	0	47	24	58
2019	PM-05	0	18	45	9	27	0	18	36	11
2019	PM-06	7	47	33	13	0	0	53	13	15
2018	PM	14	47	16	7	2	14	70	11	43
2018	PM-05	9	27	27	18	9	9	40	30	11
2017	PM	22	32	19	8	8	11	60	19	58
2017	PM-04	35	31	16	0	8	10	74	9	12
2017	PM-05	23	22	12	11	16	17	53	33	18
2017	PM-06	7	51	21	14	7	0	58	21	14
2014	PM	12	28	34	16	6	4	42	23	50
2014	PM-04	17	42	34	0	8	0	59	8	12
2014	PM-06	13	7	40	40	0	0	20	40	15
2011	PM	12	32	23	12	5	17	53	20	66
2011	PM-04	19	38	19	10	5	10	63	16	21
2011	PM-05	8	23	15	23	0	31	44	33	13
2011	PM-06	6	38	25	19	0	13	50	21	16
2008	PM	12	38	13	21	4	12	57	28	52
2008	PM-05	13	44	19	6	0	19	69	8	16
2008	PM-06	8	42	17	33	0	0	50	33	12

Question 37. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	17	40	19	14	7	3	59	21	58
2019	PM-05	0	36	27	18	18	0	36	36	11
2019	PM-06	20	47	20	13	0	0	67	13	15
2018	PM	12	52	21	10	5	0	64	14	42
2018	PM-05	9	36	27	9	18	0	45	27	11
2017	PM	21	40	20	7	5	7	66	12	59
2017	PM-04	35	31	16	0	8	10	74	9	12
2017	PM-05	12	43	22	11	0	12	63	12	18
2017	PM-06	0	56	23	14	7	0	56	21	14
2014	PM	8	30	24	22	12	4	40	35	50
2014	PM-04	8	34	17	33	8	0	42	41	12
2014	PM-06	7	27	27	27	0	13	38	31	15
2011	PM	15	40	25	10	6	3	57	17	67
2011	PM-04	24	33	29	5	10	0	57	14	21
2011	PM-05	8	62	15	0	8	8	75	8	13
2011	PM-06	6	31	31	31	0	0	38	31	16
2008	PM	10	47	16	18	4	6	60	23	51
2008	PM-05	7	67	0	20	0	7	79	21	15
2008	PM-06	17	33	8	33	8	0	50	42	12

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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	31	34	17	5	12	66	17	58
2019	PM-05	18	36	18	0	27	55	27	11
2019	PM-06	33	27	13	7	20	60	27	15
2018	PM	42	33	5	12	9	74	21	43
2018	PM-05	18	45	9	9	18	64	27	11
2017	PM	30	38	10	12	10	68	22	59
2017	PM-04	59	23	0	10	8	82	18	12
2017	PM-05	24	44	16	5	11	67	16	18
2017	PM-06	16	43	7	28	7	58	35	14
2014	PM	14	34	24	20	8	48	28	50
2014	PM-04	17	25	25	24	8	42	33	12
2014	PM-06	0	47	27	27	0	47	27	15
2011	PM	24	39	21	12	4	63	16	67
2011	PM-04	33	33	24	5	5	67	10	21
2011	PM-05	38	8	31	23	0	46	23	13
2011	PM-06	13	56	13	13	6	69	19	16

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	23	55	4	7	11	79	18	56
2019	PM-05	9	73	0	0	18	82	18	11
2019	PM-06	21	50	0	14	14	71	29	14
2018	PM	40	42	14	5	0	81	5	43
2018	PM-05	27	64	0	9	0	91	9	11
2017	PM	36	42	5	12	5	78	17	59
2017	PM-04	65	26	0	10	0	90	10	12
2017	PM-05	34	49	0	11	6	83	17	18
2017	PM-06	7	58	7	14	14	65	28	14

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	46	21	12	11	11	0	0	67	21	57
2019	PM-05	27	45	0	18	9	0	0	73	27	11
2019	PM-06	47	13	13	7	20	0	0	60	27	15
2018	PM	42	37	5	12	2	2	0	81	14	43
2018	PM-05	18	55	0	18	0	9	0	80	20	11
2017	PM	41	27	13	12	7	0	0	68	19	59
2017	PM-04	51	39	0	10	0	0	0	90	10	12
2017	PM-05	32	24	32	5	5	0	0	57	11	18
2017	PM-06	31	14	14	28	14	0	0	45	42	14
2014	PM	34	24	14	14	12	2	0	59	27	50
2014	PM-04	50	25	8	0	8	8	0	82	9	12
2014	PM-06	13	20	20	27	20	0	0	33	47	15
2011	PM	41	29	15	8	8	0	0	70	15	66
2011	PM-04	43	33	10	5	10	0	0	76	14	21
2011	PM-05	23	15	38	15	8	0	0	38	23	13
2011	PM-06	44	31	13	13	0	0	0	75	13	16
2008	PM	38	29	15	6	6	4	2	71	12	52
2008	PM-05	38	31	13	6	6	6	0	73	13	16
2008	PM-06	42	17	17	8	17	0	0	58	25	12

Job fit and development

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	26	43	10	14	7	0	69	21	58
2019	PM-05	0	45	27	9	18	0	45	27	11
2019	PM-06	33	53	0	7	7	0	87	13	15
2018	PM	30	49	7	7	5	2	81	12	43
2018	PM-05	9	55	0	9	18	9	70	30	11
2017	PM	35	47	5	10	3	0	82	13	59
2017	PM-04	16	53	8	8	16	0	69	23	12
2017	PM-05	54	29	0	17	0	0	83	17	18
2017	PM-06	38	49	7	7	0	0	86	7	14
2014	PM	26	40	14	8	12	0	66	20	50
2014	PM-04	25	25	25	8	16	0	50	24	12
2014	PM-06	20	53	13	7	7	0	73	13	15
2011	PM	34	36	13	13	1	1	71	15	67
2011	PM-04	48	24	14	14	0	0	71	14	21
2011	PM-05	54	23	8	15	0	0	77	15	13
2011	PM-06	31	44	19	6	0	0	75	6	16
2008	PM	37	38	4	15	2	4	78	18	52
2008	PM-05	31	63	0	6	0	0	94	6	16
2008	PM-06	33	33	8	17	0	8	73	18	12

Question 44. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	14	36	26	16	7	2	0	51	23	58
2019	PM-05	0	36	36	9	18	0	0	36	27	11
2019	PM-06	13	33	40	13	0	0	0	47	13	15
2018	PM	24	33	17	12	5	7	2	63	18	42
2018	PM-05	20	20	30	20	10	0	0	40	30	10
2017	PM	21	30	21	19	7	2	0	52	26	58
2017	PM-04	31	23	0	28	8	10	0	61	39	12
2017	PM-05	28	22	33	17	0	0	0	50	17	18
2017	PM-06	15	34	23	21	7	0	0	50	28	14
2014	PM	24	40	10	12	10	4	0	67	23	50
2014	PM-04	41	25	0	17	8	8	0	72	28	12
2014	PM-06	13	27	27	20	7	7	0	43	29	15
2011	PM	25	39	16	13	4	1	0	65	18	67
2011	PM-04	33	38	14	10	5	0	0	71	14	21
2011	PM-05	31	54	8	8	0	0	0	85	8	13
2011	PM-06	31	25	25	13	6	0	0	56	19	16
2008	PM	27	29	10	17	8	8	2	62	28	52
2008	PM-05	31	31	6	25	0	6	0	67	27	16
2008	PM-06	33	0	17	25	8	17	0	40	40	12

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	12	36	16	14	19	0	3	50	34	58
2019	PM-05	18	27	27	9	9	0	9	50	20	11
2019	PM-06	13	33	13	13	20	0	7	50	36	15
2018	PM	16	28	16	23	9	5	2	48	35	43
2018	PM-05	9	18	27	27	9	0	9	30	40	11
2017	PM	12	32	12	17	18	7	2	49	38	59
2017	PM-04	16	41	0	10	16	18	0	69	31	12
2017	PM-05	11	28	5	16	22	12	5	48	46	18
2017	PM-06	7	51	7	21	14	0	0	58	35	14
2014	PM	10	26	16	18	26	4	0	38	46	50
2014	PM-04	8	25	8	16	34	8	0	37	54	12
2014	PM-06	0	20	27	27	20	7	0	21	50	15
2011	PM	11	35	17	21	12	3	2	48	35	66
2011	PM-04	15	30	10	35	10	0	0	45	45	20
2011	PM-05	8	38	31	0	8	8	8	55	9	13
2011	PM-06	6	38	25	19	13	0	0	44	31	16
2008	PM	16	37	12	20	8	6	2	57	30	51
2008	PM-05	19	44	13	13	6	0	6	67	20	16
2008	PM-06	8	50	0	33	0	8	0	64	36	12

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	55	19	12	7	5	2	75	12	58
2019	PM-05	55	9	27	9	0	0	64	9	11
2019	PM-06	53	20	7	7	13	0	73	20	15

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	60	14	5	2	7	12	84	10	58
2019	PM-05	45	27	0	0	18	9	80	20	11
2019	PM-06	73	7	0	7	7	7	86	14	15

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	47	28	10	3	7	2	3	78	11	58
2019	PM-05	45	18	9	9	18	0	0	64	27	11
2019	PM-06	67	27	7	0	0	0	0	93	0	15

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	41	21	19	3	9	2	5	67	13	58
2019	PM-05	27	18	27	0	18	0	9	50	20	11
2019	PM-06	60	13	20	0	7	0	0	73	7	15

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	53	10	16	12	2	7	70	13	58
2019	PM-05	64	9	18	0	0	9	80	0	11
2019	PM-06	53	0	20	27	0	0	53	27	15

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	55	21	10	7	2	2	3	80	9	58
2019	PM-05	64	18	9	9	0	0	0	82	9	11
2019	PM-06	73	13	0	13	0	0	0	87	13	15

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	72	10	2	10	2	3	87	11	58
2019	PM-05	82	9	0	9	0	0	91	9	11
2019	PM-06	87	0	0	13	0	0	87	13	15

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	74	7	5	2	4	9	92	2	57
2019	PM-05	82	0	0	0	0	18	100	0	11
2019	PM-06	93	0	7	0	0	0	93	0	14

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	24	45	10	9	12	0	69	21	58
2019	PM-05	0	73	9	0	18	0	73	18	11
2019	PM-06	27	47	7	7	13	0	73	20	15
2018	PM	26	44	16	9	5	0	70	14	43
2018	PM-05	27	36	18	18	0	0	64	18	11
2017	PM	33	40	13	9	3	2	74	12	59
2017	PM-04	41	51	0	8	0	0	92	8	12
2017	PM-05	40	32	22	0	0	6	77	0	18
2017	PM-06	30	48	8	7	7	0	78	14	14
2014	PM	16	44	10	20	10	0	60	30	50
2014	PM-04	25	50	8	8	8	0	76	16	12
2014	PM-06	0	33	13	47	7	0	33	53	15
2011	PM	22	52	13	4	6	1	76	11	67
2011	PM-04	19	52	14	5	10	0	71	14	21
2011	PM-05	31	54	8	8	0	0	85	8	13
2011	PM-06	13	75	6	6	0	0	88	6	16

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	28	43	12	5	12	0	0	71	17	58
2019	PM-05	9	55	9	9	18	0	0	64	27	11
2019	PM-06	33	27	13	7	20	0	0	60	27	15
2018	PM	24	45	17	5	5	2	2	73	10	42
2018	PM-05	18	45	18	9	9	0	0	64	18	11
2017	PM	40	34	16	9	2	0	0	73	10	59
2017	PM-04	57	35	0	8	0	0	0	92	8	12
2017	PM-05	34	27	33	0	5	0	0	61	5	18
2017	PM-06	38	49	7	7	0	0	0	86	7	14
2014	PM	26	38	18	6	12	0	0	64	18	50
2014	PM-04	34	25	17	16	8	0	0	59	24	12
2014	PM-06	20	33	27	0	20	0	0	53	20	15

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	22	45	17	9	5	0	2	68	14	58
2019	PM-05	0	45	27	9	18	0	0	45	27	11
2019	PM-06	27	40	7	20	0	0	7	71	21	15
2018	PM	30	37	16	14	2	0	0	67	16	43
2018	PM-05	18	27	18	27	9	0	0	45	36	11
2017	PM	31	45	8	14	2	0	0	76	15	59
2017	PM-04	49	33	0	18	0	0	0	82	18	12
2017	PM-05	29	43	22	5	0	0	0	72	5	18
2017	PM-06	16	56	7	14	7	0	0	72	21	14
2014	PM	27	45	12	14	2	0	0	71	16	49
2014	PM-04	25	58	8	8	0	0	0	83	8	12
2014	PM-06	21	43	21	14	0	0	0	64	14	14
2011	PM	37	40	12	7	1	1	0	79	9	67
2011	PM-04	48	29	14	10	0	0	0	76	10	21
2011	PM-05	46	46	0	0	8	0	0	92	8	13
2011	PM-06	19	63	13	6	0	0	0	81	6	16

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	11	49	21	9	4	7	64	13	57
2019	PM-05	9	55	18	0	9	9	70	10	11
2019	PM-06	0	64	21	14	0	0	64	14	14
2018	PM	23	42	21	9	2	2	67	12	43
2018	PM-05	18	45	18	18	0	0	64	18	11
2017	PM	18	42	25	7	5	4	62	12	59
2017	PM-04	25	41	8	0	8	18	81	10	12
2017	PM-05	23	39	22	16	0	0	61	16	18
2017	PM-06	17	55	21	7	0	0	72	7	14

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	36	26	10	9	17	0	2	63	26	58
2019	PM-05	45	18	0	18	18	0	0	64	36	11
2019	PM-06	33	33	13	7	13	0	0	67	20	15
2018	PM	43	38	7	7	5	0	0	81	12	42
2018	PM-05	40	40	0	10	10	0	0	80	20	10
2017	PM	49	33	6	8	3	0	0	82	12	59
2017	PM-04	65	27	0	0	8	0	0	92	8	12
2017	PM-05	50	28	11	12	0	0	0	78	12	18
2017	PM-06	50	22	14	7	7	0	0	72	14	14
2014	PM	40	32	8	10	10	0	0	72	20	50
2014	PM-04	25	50	8	8	8	0	0	76	16	12
2014	PM-06	27	33	13	27	0	0	0	60	27	15
2011	PM	37	43	7	6	3	1	1	83	9	67
2011	PM-04	48	33	10	5	5	0	0	81	10	21
2011	PM-05	38	38	8	0	8	0	8	83	8	13
2011	PM-06	25	56	6	13	0	0	0	81	13	16

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	36	31	17	3	12	0	67	16	58
2019	PM-05	18	36	0	9	36	0	55	45	11
2019	PM-06	27	27	33	7	7	0	53	13	15
2018	PM	49	19	12	9	12	0	67	21	43
2018	PM-05	18	9	27	18	27	0	27	45	11
2017	PM	31	27	21	8	11	2	59	19	59
2017	PM-04	26	0	23	8	35	8	28	47	12
2017	PM-05	17	44	22	11	5	0	61	16	18
2017	PM-06	36	30	21	7	7	0	65	14	14
2014	PM	24	42	18	10	6	0	66	16	50
2014	PM-04	8	42	34	8	8	0	50	16	12
2014	PM-06	20	53	13	13	0	0	73	13	15
2011	PM	25	37	22	9	4	1	64	14	67
2011	PM-04	19	48	24	5	5	0	67	10	21
2011	PM-05	8	31	31	8	15	8	42	25	13
2011	PM-06	31	31	13	25	0	0	63	25	16
2008	PM	21	46	15	10	4	4	70	14	52
2008	PM-05	25	31	25	0	13	6	60	13	16
2008	PM-06	0	58	17	25	0	0	58	25	12

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	46	30	4	12	9	0	0	75	21	57
2019	PM-05	45	45	0	0	9	0	0	91	9	11
2019	PM-06	33	33	0	27	7	0	0	67	33	15
2017	PM	45	28	8	14	2	0	3	75	16	59
2017	PM-04	59	23	8	10	0	0	0	82	10	12
2017	PM-05	28	38	5	22	0	0	5	71	24	18
2017	PM-06	51	14	14	14	0	0	7	70	15	14
2014	PM	42	32	4	8	10	2	2	77	19	50
2014	PM-04	50	25	8	8	0	8	0	83	8	12
2014	PM-06	33	33	7	13	13	0	0	67	27	15
2011	PM	48	33	9	4	3	3	0	83	8	67
2011	PM-04	57	24	5	10	5	0	0	81	14	21
2011	PM-05	46	23	31	0	0	0	0	69	0	13
2011	PM-06	44	38	6	0	6	6	0	87	7	16

Mobility and retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2019	PM	29	33	38	58
2019	PM-05	55	18	27	11
2019	PM-06	20	27	53	15
2018	PM	19	40	42	43
2018	PM-05	18	27	55	11
2017	PM	23	25	51	59
2017	PM-04	16	41	43	12
2017	PM-05	11	28	61	18
2017	PM-06	21	21	58	14
2014	PM	32	34	34	50
2014	PM-04	17	24	59	12
2014	PM-06	27	40	33	15
2011	PM	33	39	28	67
2011	PM-04	33	48	19	21
2011	PM-05	15	31	54	13
2011	PM-06	38	50	13	16

Question 55. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2019	PM	24	6	71	0	0	0	17
2017	PM	14	7	65	7	0	7	14
2014	PM	13	31	50	6	9999	0	16
2011	PM	9	36	45	0	9999	9	22

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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	31	50	10	3	5	0	81	9	58
2019	PM-05	18	55	9	9	9	0	73	18	11
2019	PM-06	33	53	0	0	13	0	87	13	15
2018	PM	44	47	7	2	0	0	91	2	43
2018	PM-05	55	36	0	9	0	0	91	9	11
2017	PM	49	36	9	2	3	2	86	5	59
2017	PM-04	65	35	0	0	0	0	100	0	12
2017	PM-05	51	38	0	0	5	6	94	6	18
2017	PM-06	36	36	21	7	0	0	72	7	14
2014	PM	36	42	16	4	2	0	78	6	50
2014	PM-04	50	34	17	0	0	0	83	0	12
2014	PM-06	33	40	20	7	0	0	73	7	15
2011	PM	39	48	9	4	0	0	87	4	67
2011	PM-04	52	33	5	10	0	0	86	10	21
2011	PM-05	38	46	15	0	0	0	85	0	13
2011	PM-06	19	81	0	0	0	0	100	0	16
2008	PM	56	31	10	2	0	2	88	2	52
2008	PM-05	63	31	6	0	0	0	94	0	16
2008	PM-06	75	25	0	0	0	0	100	0	12

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	31	47	16	7	0	0	78	7	58
2019	PM-05	36	45	9	9	0	0	82	9	11
2019	PM-06	20	47	27	7	0	0	67	7	15
2018	PM	30	65	2	2	0	0	95	2	43
2018	PM-05	18	73	9	0	0	0	91	0	11
2017	PM	36	47	13	2	0	2	85	2	59
2017	PM-04	51	31	0	8	0	10	91	9	12
2017	PM-05	45	45	11	0	0	0	89	0	18
2017	PM-06	7	72	21	0	0	0	79	0	14
2014	PM	24	48	12	10	4	2	73	14	50
2014	PM-04	25	58	17	0	0	0	83	0	12
2014	PM-06	27	33	27	13	0	0	60	13	15
2011	PM	31	48	13	4	0	3	82	5	67
2011	PM-04	43	33	14	10	0	0	76	10	21
2011	PM-05	15	62	8	8	0	8	83	8	13
2011	PM-06	31	56	13	0	0	0	88	0	16

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	12	22	24	26	12	2	2	39	36	58
2019	PM-05	27	27	18	27	0	0	0	27	55	11
2019	PM-06	20	20	20	33	7	0	0	40	40	15
2018	PM	7	19	33	28	12	0	2	40	26	43
2018	PM-05	27	9	45	18	0	0	0	18	36	11
2017	PM	5	22	50	13	8	0	2	22	28	59
2017	PM-04	8	25	43	8	8	0	8	17	36	12
2017	PM-05	0	28	61	5	5	0	0	11	28	18
2017	PM-06	7	14	65	14	0	0	0	14	21	14
2014	PM	8	24	38	18	6	0	6	26	34	50
2014	PM-04	8	24	50	17	0	0	0	17	33	12
2014	PM-06	13	20	47	13	0	0	7	14	36	15
2011	PM	5	26	42	15	9	3	0	25	31	66
2011	PM-04	5	30	40	10	15	0	0	25	35	20
2011	PM-05	0	38	31	23	0	8	0	25	42	13
2011	PM-06	13	19	44	19	6	0	0	25	31	16
2008	PM	10	12	35	29	6	6	4	38	23	52
2008	PM-05	13	13	25	38	6	6	0	47	27	16
2008	PM-06	17	0	50	25	8	0	0	33	17	12

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	4	12	28	30	19	5	2	53	17	57
2019	PM-05	9	27	0	55	9	0	0	64	36	11
2019	PM-06	7	7	36	29	21	0	0	50	14	14
2018	PM	5	5	23	40	21	2	5	65	10	43
2018	PM-05	18	9	18	45	9	0	0	55	27	11
2017	PM	2	7	34	34	12	8	5	52	9	58
2017	PM-04	8	0	39	28	8	10	8	43	10	12
2017	PM-05	0	5	28	45	11	11	0	63	6	18
2017	PM-06	0	14	56	23	7	0	0	30	14	14
2014	PM	10	10	32	28	14	0	6	45	21	50
2014	PM-04	8	0	50	34	8	0	0	42	8	12
2014	PM-06	13	7	40	27	7	0	7	36	21	15
2011	PM	4	7	34	22	24	6	1	50	13	67
2011	PM-04	5	0	29	24	38	5	0	65	5	21
2011	PM-05	0	8	38	31	8	8	8	45	9	13
2011	PM-06	13	13	44	19	13	0	0	31	25	16
2008	PM	12	8	23	31	12	8	8	50	23	52
2008	PM-05	0	6	25	44	13	6	6	64	7	16
2008	PM-06	25	8	33	17	8	0	8	27	36	12

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	10	28	36	14	7	2	3	22	40	58
2019	PM-05	0	36	55	0	9	0	0	9	36	11
2019	PM-06	20	20	47	7	7	0	0	13	40	15
2018	PM	5	23	42	16	9	2	2	27	29	43
2018	PM-05	9	36	36	18	0	0	0	18	45	11
2017	PM	17	21	38	14	8	0	2	23	38	58
2017	PM-04	23	18	35	16	0	0	8	17	45	12
2017	PM-05	16	28	34	17	5	0	0	22	44	18
2017	PM-06	21	7	43	23	7	0	0	30	28	14
2014	PM	16	18	28	20	12	0	6	34	36	50
2014	PM-04	16	25	34	25	0	0	0	25	41	12
2014	PM-06	7	33	33	13	7	0	7	21	43	15
2011	PM	30	16	13	25	10	1	3	38	48	67
2011	PM-04	33	24	10	24	5	0	5	30	60	21
2011	PM-05	38	15	15	23	8	0	0	31	54	13
2011	PM-06	38	6	19	25	6	0	6	33	47	16
2008	PM	15	21	27	31	2	2	2	34	38	52
2008	PM-05	6	19	38	38	0	0	0	38	25	16
2008	PM-06	8	33	42	17	0	0	0	17	42	12

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	7	16	30	33	11	0	4	45	24	57
2019	PM-05	9	27	27	36	0	0	0	36	36	11
2019	PM-06	14	21	14	43	7	0	0	50	36	14
2018	PM	13	10	31	23	18	3	3	43	24	39
2017	PM	7	19	35	26	12	0	2	39	26	59
2017	PM-04	25	25	23	18	0	0	8	19	55	12
2017	PM-05	0	22	32	33	12	0	0	45	22	18
2017	PM-06	7	28	45	21	0	0	0	21	35	14
2014	PM	10	17	38	21	6	0	8	30	29	48
2014	PM-04	17	18	46	18	0	0	0	18	36	11
2014	PM-06	7	33	40	13	0	0	7	14	43	15
2011	PM	4	22	34	24	12	1	1	37	28	67
2011	PM-04	5	29	29	33	5	0	0	38	33	21
2011	PM-05	8	8	62	8	8	0	8	17	17	13
2011	PM-06	6	38	31	13	13	0	0	25	44	16
2008	PM	6	12	45	20	14	4	0	35	18	51
2008	PM-05	7	0	67	27	0	0	0	27	7	15
2008	PM-06	17	17	42	25	0	0	0	25	33	12

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	19	14	22	26	12	3	3	41	35	58
2019	PM-05	27	27	9	18	9	9	0	30	60	11
2019	PM-06	33	13	20	27	7	0	0	33	47	15
2018	PM	12	30	19	21	16	0	2	38	43	43
2018	PM-05	27	55	0	18	0	0	0	18	82	11
2017	PM	24	26	17	23	7	2	2	31	51	58
2017	PM-04	41	10	16	18	8	0	8	28	55	12
2017	PM-05	16	33	23	22	0	5	0	24	52	18
2017	PM-06	35	43	14	0	9	0	0	9	77	14
2014	PM	24	26	14	18	8	2	8	29	55	50
2014	PM-04	16	42	25	17	0	0	0	17	58	12
2014	PM-06	27	47	0	13	7	0	7	21	79	15
2011	PM	16	28	27	13	9	3	3	24	48	67
2011	PM-04	19	14	33	19	10	5	0	30	35	21
2011	PM-05	0	38	38	8	0	0	15	9	45	13
2011	PM-06	31	31	19	13	6	0	0	19	63	16
2008	PM	12	29	21	19	12	4	4	33	44	52
2008	PM-05	6	38	19	19	6	6	6	29	50	16
2008	PM-06	25	25	42	8	0	0	0	8	50	12

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	9	24	21	19	19	5	3	42	36	58
2019	PM-05	9	36	0	27	27	0	0	55	45	11
2019	PM-06	7	20	40	13	20	0	0	33	27	15
2018	PM	9	19	26	28	12	5	2	43	30	43
2018	PM-05	18	18	36	27	0	0	0	27	36	11
2017	PM	5	24	40	19	6	6	2	26	31	58
2017	PM-04	16	8	45	23	0	0	8	25	25	12
2017	PM-05	5	28	38	11	5	13	0	19	38	18
2017	PM-06	0	28	51	21	0	0	0	21	28	14
2014	PM	10	18	24	28	10	0	10	42	31	50
2014	PM-04	0	17	33	50	0	0	0	50	17	12
2014	PM-06	13	27	13	27	7	0	13	38	46	15
2011	PM	7	19	30	22	13	6	1	39	29	67
2011	PM-04	10	14	33	19	19	5	0	40	25	21
2011	PM-05	0	15	46	23	0	8	8	27	18	13
2011	PM-06	19	19	25	19	19	0	0	38	38	16
2008	PM	19	25	23	19	10	2	2	30	46	52
2008	PM-05	19	25	31	13	13	0	0	25	44	16
2008	PM-06	25	17	25	33	0	0	0	33	42	12

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	7	27	38	16	9	0	4	26	35	56
2019	PM-05	0	30	60	10	0	0	0	10	30	10
2019	PM-06	20	33	33	7	7	0	0	13	53	15
2018	PM	9	16	33	23	14	2	2	39	27	43
2018	PM-05	18	27	27	27	0	0	0	27	45	11
2017	PM	8	27	35	15	9	2	4	26	37	58
2017	PM-04	8	23	45	8	8	0	8	17	34	12
2017	PM-05	17	29	17	30	0	7	0	32	49	17
2017	PM-06	0	35	50	7	9	0	0	16	35	14
2014	PM	14	20	30	18	8	4	6	29	38	50
2014	PM-04	16	25	34	17	0	8	0	18	45	12
2014	PM-06	7	33	40	13	0	0	7	14	43	15

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	9	16	34	26	14	2	40	25	58
2019	PM-05	9	36	36	9	9	0	18	45	11
2019	PM-06	20	7	40	20	13	0	33	27	15

Question 40. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	10	33	33	14	3	7	46	19	58
2019	PM-05	9	55	27	0	9	0	64	9	11
2019	PM-06	0	33	47	20	0	0	33	20	15

Respectful workplace

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	26	33	17	14	10	0	59	24	58
2019	PM-05	27	27	18	9	18	0	55	27	11
2019	PM-06	20	40	0	20	20	0	60	40	15
2018	PM	42	42	7	2	7	0	84	9	43
2018	PM-05	27	55	9	0	9	0	82	9	11
2017	PM	45	26	7	16	3	2	73	20	59
2017	PM-04	51	23	8	8	0	10	83	9	12
2017	PM-05	51	27	12	11	0	0	78	11	18
2017	PM-06	29	29	0	35	7	0	58	42	14
2014	PM	36	26	14	10	14	0	62	24	50
2014	PM-04	33	50	8	0	8	0	83	8	12
2014	PM-06	13	20	20	20	27	0	33	47	15

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	34	52	2	10	2	86	12	58
2019	PM-05	27	64	0	9	0	91	9	11
2019	PM-06	33	60	0	7	0	93	7	15
2018	PM	49	44	2	5	0	93	5	43
2018	PM-05	45	55	0	0	0	100	0	11
2017	PM	47	30	14	6	3	77	10	59
2017	PM-04	51	41	8	0	0	92	0	12
2017	PM-05	62	22	11	5	0	84	5	18
2017	PM-06	31	28	14	21	7	58	28	14
2014	PM	34	34	8	10	14	68	24	50
2014	PM-04	41	8	17	17	17	50	34	12
2014	PM-06	33	33	7	13	13	67	27	15

Question 23. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	26	38	21	10	3	2	65	14	58
2019	PM-05	36	45	9	0	9	0	82	9	11
2019	PM-06	33	40	13	13	0	0	73	13	15
2018	PM	47	37	14	2	0	0	84	2	43
2018	PM-05	36	64	0	0	0	0	100	0	11

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	29	43	17	3	7	0	72	10	58
2019	PM-05	36	55	9	0	0	0	91	0	11
2019	PM-06	13	47	27	0	13	0	60	13	15
2018	PM	41	44	12	2	0	0	85	2	41
2018	PM-05	27	64	9	0	0	0	91	0	11
2017	PM	35	44	16	2	0	4	82	2	58
2017	PM-04	59	16	8	0	0	18	90	0	12
2017	PM-05	34	55	12	0	0	0	88	0	18
2017	PM-06	21	50	22	7	0	0	71	7	14
2014	PM	44	38	12	4	2	0	82	6	50
2014	PM-04	50	34	17	0	0	0	83	0	12
2014	PM-06	40	27	20	13	0	0	67	13	15
2011	PM	27	36	19	12	3	3	65	15	67
2011	PM-04	29	29	24	14	5	0	57	19	21
2011	PM-05	31	31	23	8	0	8	67	8	13
2011	PM-06	25	38	25	13	0	0	63	13	16

Question 49. My department or agency implements activities and practices that support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	37	39	14	5	5	0	75	11	57
2019	PM-05	27	55	18	0	0	0	82	0	11
2019	PM-06	27	40	13	7	13	0	67	20	15
2018	PM	45	38	14	2	0	0	83	2	42
2018	PM-05	27	55	18	0	0	0	82	0	11
2017	PM	35	37	10	8	2	7	78	11	59
2017	PM-04	25	41	0	16	8	10	74	26	12
2017	PM-05	44	39	17	0	0	0	83	0	18
2017	PM-06	43	43	7	7	0	0	86	7	14
2014	PM	46	32	14	4	2	2	80	6	50
2014	PM-04	58	25	17	0	0	0	83	0	12
2014	PM-06	33	47	13	7	0	0	80	7	15

Question 50. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	47	40	7	5	2	0	86	7	58
2019	PM-05	45	45	0	9	0	0	91	9	11
2019	PM-06	53	33	7	7	0	0	87	7	15
2018	PM	57	33	10	0	0	0	90	0	42
2018	PM-05	45	55	0	0	0	0	100	0	11
2017	PM	51	40	2	2	3	2	93	5	59
2017	PM-04	67	23	0	0	0	10	100	0	12
2017	PM-05	44	56	0	0	0	0	100	0	18
2017	PM-06	37	43	7	0	14	0	79	14	14
2014	PM	42	44	6	6	2	0	86	8	50
2014	PM-04	50	34	8	8	0	0	83	8	12
2014	PM-06	33	47	7	13	0	0	80	13	15
2011	PM	43	42	7	6	1	0	85	7	67
2011	PM-04	38	43	14	5	0	0	81	5	21
2011	PM-05	62	23	0	8	8	0	85	15	13
2011	PM-06	31	69	0	0	0	0	100	0	16
2008	PM	31	49	12	4	2	2	82	6	51
2008	PM-05	47	33	20	0	0	0	80	0	15
2008	PM-06	33	50	0	17	0	0	83	17	12

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	19	19	28	17	12	3	2	40	31	58
2019	PM-05	9	27	36	0	27	0	0	36	27	11
2019	PM-06	20	13	27	27	13	0	0	33	40	15
2018	PM	19	44	21	2	5	5	5	69	8	43
2018	PM-05	9	27	55	9	0	0	0	36	9	11
2017	PM	34	21	20	13	6	4	2	58	21	59
2017	PM-04	43	16	23	0	8	10	0	65	9	12
2017	PM-05	40	16	16	11	5	6	5	63	18	18
2017	PM-06	9	36	28	21	7	0	0	45	28	14
2014	PM	22	22	16	18	20	0	2	45	39	50
2014	PM-04	24	25	17	8	25	0	0	50	34	12
2014	PM-06	13	20	13	27	20	0	7	36	50	15

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	26	40	14	10	7	2	2	68	18	58
2019	PM-05	18	64	0	9	0	9	0	90	10	11
2019	PM-06	20	40	20	20	0	0	0	60	20	15
2018	PM	29	50	12	2	5	2	0	80	7	42
2018	PM-05	18	64	18	0	0	0	0	82	0	11
2017	PM	46	30	8	8	0	7	0	82	9	59
2017	PM-04	28	23	8	23	0	18	0	62	29	12
2017	PM-05	55	33	5	0	0	6	0	94	0	18
2017	PM-06	36	43	14	7	0	0	0	79	7	14
2014	PM	40	48	6	4	2	0	0	88	6	50
2014	PM-04	50	34	17	0	0	0	0	83	0	12
2014	PM-06	33	47	0	13	7	0	0	80	20	15
2011	PM	36	28	18	7	3	7	0	69	11	67
2011	PM-04	38	19	19	5	5	14	0	67	11	21
2011	PM-05	38	38	8	8	0	8	0	83	8	13
2011	PM-06	50	31	13	6	0	0	0	81	6	16
2008	PM	27	39	10	6	8	8	2	74	15	51
2008	PM-05	31	56	6	0	0	6	0	93	0	16
2008	PM-06	42	17	25	8	8	0	0	58	17	12

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	32	41	14	9	4	0	73	13	56
2019	PM-05	20	60	10	10	0	0	80	10	10
2019	PM-06	20	47	13	20	0	0	67	20	15
2018	PM	33	56	9	0	0	2	90	0	43
2018	PM-05	9	82	9	0	0	0	91	0	11

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	7	17	28	16	17	12	3	29	39	58
2019	PM-05	0	18	45	0	18	18	0	22	22	11
2019	PM-06	7	7	33	33	20	0	0	13	53	15
2018	PM	16	16	30	16	9	12	0	37	29	43
2018	PM-05	18	9	9	45	9	9	0	30	60	11
2017	PM	16	20	19	20	10	14	2	42	36	59
2017	PM-04	8	26	16	25	0	25	0	45	34	12
2017	PM-05	23	11	16	11	11	28	0	47	30	18
2017	PM-06	0	22	30	28	14	0	7	24	45	14
2014	PM	10	20	16	16	30	6	2	32	50	50
2014	PM-04	24	34	8	8	25	0	0	58	34	12
2014	PM-06	0	13	7	13	53	13	0	15	77	15
2011	PM	9	12	23	15	18	23	0	27	43	66
2011	PM-04	10	5	24	10	29	24	0	19	50	21
2011	PM-05	0	23	31	8	8	31	0	33	22	13
2011	PM-06	6	19	25	19	19	13	0	29	43	16

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	41	41	7	7	3	83	10	58
2019	PM-05	18	64	0	9	9	82	18	11
2019	PM-06	40	33	13	7	7	73	13	15
2017	PM	34	54	3	7	2	88	9	59
2017	PM-04	25	49	8	10	8	74	18	12
2017	PM-05	38	57	0	5	0	95	5	18
2017	PM-06	36	42	7	16	0	77	16	14
2014	PM	38	44	4	12	2	82	14	50
2014	PM-04	34	34	8	24	0	67	24	12
2014	PM-06	33	67	0	0	0	100	0	15
2011	PM	49	42	0	9	0	91	9	67
2011	PM-04	48	43	0	10	0	90	10	21
2011	PM-05	77	23	0	0	0	100	0	13
2011	PM-06	38	50	0	13	0	88	13	16
2008	PM	58	40	0	2	0	98	2	52
2008	PM-05	44	56	0	0	0	100	0	16
2008	PM-06	75	17	0	8	0	92	8	12

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	25	47	2	18	7	2	73	25	57
2019	PM-05	9	36	0	36	18	0	45	55	11
2019	PM-06	43	43	0	0	7	7	92	8	14
2017	PM	34	34	8	11	13	0	67	25	59
2017	PM-04	33	35	0	23	8	0	69	31	12
2017	PM-05	39	17	16	5	23	0	56	28	18
2017	PM-06	29	44	7	14	7	0	73	21	14
2014	PM	36	26	2	10	26	0	62	36	50
2014	PM-04	50	17	0	16	17	0	67	33	12
2014	PM-06	33	33	0	7	27	0	67	33	15
2011	PM	54	25	6	9	4	1	80	14	67
2011	PM-04	43	24	14	14	5	0	67	19	21
2011	PM-05	77	8	0	8	8	0	85	15	13
2011	PM-06	69	19	0	6	6	0	88	13	16

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	30	48	5	5	11	79	16	56
2019	PM-05	9	55	9	9	18	64	27	11
2019	PM-06	33	60	0	0	7	93	7	15
2017	PM	58	30	5	7	0	88	7	59
2017	PM-04	41	33	0	25	0	75	25	12
2017	PM-05	83	12	5	0	0	95	0	18
2017	PM-06	57	29	14	0	0	86	0	14
2014	PM	42	42	8	2	6	84	8	50
2014	PM-04	58	25	8	0	8	83	8	12
2014	PM-06	27	60	7	7	0	87	7	15

Use of official languages

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	57	21	12	5	3	2	79	9	58
2019	PM-05	45	27	18	9	0	0	73	9	11
2019	PM-06	60	13	7	13	7	0	73	20	15
2017	PM	52	33	3	12	0	0	85	12	59
2017	PM-04	39	37	8	16	0	0	77	16	12
2017	PM-05	55	34	0	12	0	0	88	12	18
2017	PM-06	59	34	0	7	0	0	93	7	14
2014	PM	62	18	6	10	4	0	80	14	50
2014	PM-04	58	25	8	0	8	0	83	8	12
2014	PM-06	80	7	7	7	0	0	87	7	15
2011	PM	66	19	6	4	4	0	85	9	67
2011	PM-04	62	24	5	0	10	0	86	10	21
2011	PM-05	69	15	15	0	0	0	85	0	13
2011	PM-06	69	25	0	6	0	0	94	6	16
2008	PM	56	27	4	12	2	0	83	13	52
2008	PM-05	38	44	6	13	0	0	81	13	16
2008	PM-06	50	25	0	17	8	0	75	25	12

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	60	25	9	5	2	0	84	7	57
2019	PM-05	64	27	0	0	9	0	91	9	11
2019	PM-06	67	13	13	7	0	0	80	7	15
2017	PM	77	16	2	4	0	2	95	4	59
2017	PM-04	77	23	0	0	0	0	100	0	12
2017	PM-05	83	17	0	0	0	0	100	0	18
2017	PM-06	72	14	7	0	0	7	93	0	14
2014	PM	66	20	2	6	4	2	88	10	50
2014	PM-04	66	25	0	0	8	0	92	8	12
2014	PM-06	80	13	0	7	0	0	93	7	15
2011	PM	65	27	3	3	2	0	92	5	66
2011	PM-04	65	15	5	10	5	0	80	15	20
2011	PM-05	77	23	0	0	0	0	100	0	13
2011	PM-06	63	31	6	0	0	0	94	0	16
2008	PM	62	21	6	6	6	0	83	12	52
2008	PM-05	63	19	6	6	6	0	81	13	16
2008	PM-06	67	17	0	0	17	0	83	17	12

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	78	17	3	2	0	0	95	2	58
2019	PM-05	55	45	0	0	0	0	100	0	11
2019	PM-06	93	7	0	0	0	0	100	0	15
2017	PM	88	10	0	0	2	0	98	2	59
2017	PM-04	100	0	0	0	0	0	100	0	12
2017	PM-05	95	5	0	0	0	0	100	0	18
2017	PM-06	85	15	0	0	0	0	100	0	14
2014	PM	80	16	0	0	4	0	96	4	50
2014	PM-04	75	17	0	0	8	0	92	8	12
2014	PM-06	93	7	0	0	0	0	100	0	15
2011	PM	81	15	4	0	0	0	96	0	67
2011	PM-04	76	19	5	0	0	0	95	0	21
2011	PM-05	92	0	8	0	0	0	92	0	13
2011	PM-06	81	13	6	0	0	0	94	0	16
2008	PM	87	6	0	4	2	2	94	6	52
2008	PM-05	100	0	0	0	0	0	100	0	16
2008	PM-06	92	0	0	0	8	0	92	8	12

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	53	24	17	3	2	79	4	58
2019	PM-05	55	36	9	0	0	91	0	11
2019	PM-06	47	27	20	7	0	73	7	15

Collective agreements and terms and conditions of employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	36	41	12	5	2	3	80	7	58
2019	PM-05	45	36	9	9	0	0	82	9	11
2019	PM-06	40	40	7	7	0	7	86	7	15

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	52	29	5	3	3	3	3	87	7	58
2019	PM-05	55	45	0	0	0	0	0	100	0	11
2019	PM-06	67	7	7	0	7	7	7	85	8	15

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	PM	10	90	58

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	PM	19	81	58

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	9	9	26	10	7	24	16	29	29	58
2019	PM-05	0	9	27	18	9	27	9	14	43	11
2019	PM-06	0	7	47	13	7	7	20	9	27	15
2018	PM	17	14	21	7	5	26	10	48	19	42
2018	PM-05	9	9	45	9	0	27	0	25	13	11
2017	PM	6	8	23	8	4	41	10	28	25	59
2017	PM-04	10	0	16	16	0	35	23	24	38	12
2017	PM-05	7	16	11	5	0	56	5	59	14	18
2017	PM-06	0	7	51	7	0	35	0	11	11	14
2014	PM	8	18	16	4	12	38	4	45	28	50
2014	PM-04	0	24	17	0	17	42	0	42	29	12
2014	PM-06	13	7	7	7	20	40	7	38	50	15

Question 65. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	17	34	28	7	2	10	2	59	10	58
2019	PM-05	0	36	36	9	0	18	0	44	11	11
2019	PM-06	13	33	40	7	7	0	0	47	13	15
2018	PM	35	33	16	2	5	9	0	74	8	43
2018	PM-05	27	27	36	0	9	0	0	55	9	11
2017	PM	14	29	23	10	4	19	2	54	17	58
2017	PM-04	10	49	8	8	0	18	8	79	10	12
2017	PM-05	18	23	18	6	0	35	0	64	9	17
2017	PM-06	0	35	52	14	0	0	0	35	14	14
2014	PM	18	32	18	6	8	18	0	61	17	50
2014	PM-04	8	17	34	0	17	25	0	33	22	12
2014	PM-06	13	33	13	7	7	27	0	64	18	15
2011	PM	23	33	21	6	3	14	0	65	11	66
2011	PM-04	29	19	24	10	5	14	0	56	17	21
2011	PM-05	23	31	15	0	0	31	0	78	0	13
2011	PM-06	13	50	19	6	6	6	0	67	13	16

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	PM	9	91	58

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	7	17	29	2	3	29	12	41	9	58
2019	PM-05	9	9	36	0	0	36	9	33	0	11
2019	PM-06	0	13	53	0	7	20	7	18	9	15
2018	PM	16	16	26	2	2	30	7	52	7	43
2018	PM-05	9	9	45	0	0	36	0	29	0	11
2017	PM	8	10	22	3	0	51	6	42	8	59
2017	PM-04	10	0	16	8	0	59	8	29	24	12
2017	PM-05	7	22	11	0	0	61	0	72	0	18
2017	PM-06	0	0	58	0	0	42	0	0	0	14
2014	PM	12	18	18	2	2	46	2	58	8	50
2014	PM-04	16	17	34	0	0	34	0	49	0	12
2014	PM-06	7	20	13	7	0	53	0	57	14	15

Question 73. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	17	33	31	3	3	7	5	57	8	58
2019	PM-05	9	36	45	9	0	0	0	45	9	11
2019	PM-06	13	40	33	0	7	0	7	57	7	15
2018	PM	30	42	12	2	2	12	0	82	5	43
2018	PM-05	27	45	18	0	0	9	0	80	0	11
2017	PM	25	30	21	3	2	18	2	68	6	59
2017	PM-04	10	41	16	8	0	18	8	69	10	12
2017	PM-05	28	27	11	0	5	28	0	77	8	18
2017	PM-06	16	42	43	0	0	0	0	57	0	14
2014	PM	24	30	20	0	2	24	0	71	3	50
2014	PM-04	24	25	34	0	0	17	0	60	0	12
2014	PM-06	27	33	13	0	0	27	0	82	0	15
2011	PM	26	39	21	2	0	12	0	74	2	66
2011	PM-04	33	33	24	5	0	5	0	70	5	21
2011	PM-05	31	38	8	0	0	23	0	90	0	13
2011	PM-06	19	50	19	0	0	13	0	79	0	16

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	PM	17	83	58
2019	PM-05	18	82	11
2019	PM-06	0	100	15
2017	PM	24	76	59
2014	PM	16	84	49

Question 80. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	PM	70	30	10
2017	PM	93	7	14

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	PM	53	25	7	15	0	0	0	78	15	13

Top of Page

Workplace well-being

A psychologically healthy workplace

Question 30. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	65	16	7	4	9	0	81	12	57
2019	PM-05	64	9	18	0	9	0	73	9	11
2019	PM-06	60	7	7	7	20	0	67	27	15
2018	PM	58	28	7	2	5	0	86	7	43
2018	PM-05	55	36	9	0	0	0	91	0	11
2017	PM	55	20	9	12	3	2	76	15	59
2017	PM-04	84	16	0	0	0	0	100	0	12
2017	PM-05	45	27	11	5	5	6	77	11	18
2017	PM-06	34	15	16	28	7	0	50	35	14

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	7	36	7	14	21	0	14	50	42	14

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	24	53	16	5	2	0	78	7	58
2019	PM-05	9	82	9	0	0	0	91	0	11
2019	PM-06	33	53	7	7	0	0	87	7	15
2018	PM	33	56	7	0	0	5	93	0	43
2018	PM-05	36	64	0	0	0	0	100	0	11
2017	PM	39	42	7	6	2	4	84	8	59
2017	PM-04	57	8	18	8	0	10	72	9	12
2017	PM-05	28	49	12	0	5	6	82	6	18
2017	PM-06	51	42	0	7	0	0	93	7	14

Question 78. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	16	43	21	10	10	0	59	21	58
2019	PM-05	0	45	18	18	18	0	45	36	11
2019	PM-06	20	47	20	7	7	0	67	13	15
2018	PM	23	49	16	9	2	0	72	12	43
2018	PM-05	9	55	18	18	0	0	64	18	11
2017	PM	21	43	17	12	5	2	66	17	59
2017	PM-04	18	49	8	16	0	10	74	17	12
2017	PM-05	17	44	17	11	11	0	61	22	18
2017	PM-06	9	55	29	0	7	0	64	7	14

Work-related stress

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	21	18	23	16	19	0	4	40	36	57
2019	PM-05	27	18	36	9	9	0	0	45	18	11
2019	PM-06	27	27	0	20	20	0	7	57	43	15
2018	PM	9	26	28	16	21	0	0	35	37	43
2018	PM-05	9	27	27	18	18	0	0	36	36	11
2017	PM	19	22	25	11	22	2	0	41	34	59
2017	PM-04	16	33	35	16	0	0	0	49	16	12
2017	PM-05	18	22	16	0	39	5	0	41	41	18
2017	PM-06	15	21	21	14	30	0	0	36	44	14

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	22	22	28	14	14	45	28	58
2019	PM-05	18	18	18	18	27	36	45	11
2019	PM-06	27	27	13	13	20	53	33	15
2018	PM	21	23	30	14	12	44	26	43
2018	PM-05	9	18	18	18	36	27	55	11
2017	PM	21	15	26	21	17	36	38	59
2017	PM-04	0	8	26	23	43	8	67	12
2017	PM-05	13	11	28	38	11	24	49	18
2017	PM-06	31	21	21	7	21	51	28	14

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	28	28	28	7	9	2	56	16	58
2019	PM-05	27	9	36	9	18	0	36	27	11
2019	PM-06	27	40	27	0	7	0	67	7	15
2018	PM	33	28	19	12	9	0	60	21	43
2018	PM-05	18	9	18	27	27	0	27	55	11
2017	PM	20	31	24	12	12	2	51	25	58
2017	PM-04	10	16	23	25	25	0	26	51	12
2017	PM-05	18	32	22	12	16	0	51	28	18
2017	PM-06	17	31	30	15	7	0	48	22	13

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	21	22	16	19	21	0	2	44	40	58
2019	PM-05	36	0	9	18	36	0	0	36	55	11
2019	PM-06	20	20	27	13	20	0	0	40	33	15
2018	PM	14	26	28	16	16	0	0	40	33	43
2018	PM-05	9	9	27	18	36	0	0	18	55	11
2017	PM	12	17	23	26	20	2	0	29	47	59
2017	PM-04	8	10	8	23	51	0	0	18	74	12
2017	PM-05	7	12	28	32	16	5	0	19	51	18
2017	PM-06	0	15	43	21	21	0	0	15	42	14

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	55	19	9	2	5	10	83	8	58
2019	PM-05	45	9	18	9	9	9	60	20	11
2019	PM-06	53	27	7	0	7	7	86	7	15
2018	PM	51	21	12	5	0	12	82	5	43
2018	PM-05	45	27	18	0	0	9	80	0	11
2017	PM	49	17	14	3	5	13	75	9	59
2017	PM-04	20	16	33	0	0	31	52	0	12
2017	PM-05	51	0	12	11	5	22	65	21	18
2017	PM-06	45	34	7	0	14	0	79	14	14

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	21	34	14	12	16	3	57	29	58
2019	PM-05	18	45	9	9	18	0	64	27	11
2019	PM-06	13	33	20	13	20	0	47	33	15
2018	PM	26	35	19	9	12	0	60	21	43
2018	PM-05	9	36	27	9	18	0	45	27	11
2017	PM	19	30	17	21	11	2	50	32	58
2017	PM-04	18	23	16	16	20	8	45	38	12
2017	PM-05	22	27	17	22	11	0	49	33	18
2017	PM-06	15	36	14	28	7	0	51	35	14

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	22	34	19	14	7	3	59	21	58
2019	PM-05	18	9	18	36	18	0	27	55	11
2019	PM-06	33	27	33	0	7	0	60	7	15
2018	PM	30	37	19	12	2	0	67	14	43
2018	PM-05	9	27	45	18	0	0	36	18	11
2017	PM	22	29	31	14	3	2	52	17	59
2017	PM-04	37	39	8	8	0	8	83	8	12
2017	PM-05	12	33	33	22	0	0	45	22	18
2017	PM-06	16	27	36	14	7	0	43	21	14

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	22	36	24	9	5	0	3	61	14	58
2019	PM-05	18	18	36	18	9	0	0	36	27	11
2019	PM-06	13	40	27	7	13	0	0	53	20	15
2018	PM	30	30	23	14	2	0	0	60	16	43
2018	PM-05	9	18	36	36	0	0	0	27	36	11
2017	PM	27	31	23	13	5	2	0	59	18	59
2017	PM-04	8	43	33	0	8	8	0	55	8	12
2017	PM-05	29	27	12	22	11	0	0	56	33	18
2017	PM-06	22	21	29	28	0	0	0	43	28	14

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	34	28	26	3	9	0	62	12	58
2019	PM-05	9	36	45	0	9	0	45	9	11
2019	PM-06	20	40	13	13	13	0	60	27	15
2018	PM	40	28	12	12	7	2	69	19	43
2018	PM-05	27	27	36	9	0	0	55	9	11
2017	PM	24	34	15	22	3	2	59	26	59
2017	PM-04	16	33	43	8	0	0	49	8	12
2017	PM-05	23	33	5	39	0	0	56	39	18
2017	PM-06	16	29	14	21	14	7	48	37	14

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	43	29	14	5	9	71	14	56
2019	PM-05	36	27	18	0	18	64	18	11
2019	PM-06	47	20	20	7	7	67	13	15

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	47	25	19	5	4	72	9	57
2019	PM-05	27	45	18	9	0	73	9	11
2019	PM-06	47	13	33	7	0	60	7	15
2018	PM	33	35	19	9	5	67	14	43
2018	PM-05	36	18	27	18	0	55	18	11
2017	PM	38	28	14	13	7	66	20	59
2017	PM-04	26	25	16	23	10	51	33	12
2017	PM-05	35	38	12	16	0	72	16	18
2017	PM-06	52	21	7	7	14	72	21	14

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	43	22	16	9	9	0	2	67	18	58
2019	PM-05	27	9	18	36	9	0	0	36	45	11
2019	PM-06	60	27	7	0	7	0	0	87	7	15
2018	PM	40	23	5	16	0	2	14	75	19	43
2018	PM-05	18	36	18	27	0	0	0	55	27	11
2017	PM	55	12	10	14	10	0	0	66	24	59
2017	PM-04	41	33	0	18	8	0	0	75	25	12
2017	PM-05	50	5	17	11	16	0	0	56	27	18
2017	PM-06	66	14	7	14	0	0	0	79	14	14

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	59	21	7	0	3	2	9	88	4	58
2019	PM-05	82	18	0	0	0	0	0	100	0	11
2019	PM-06	67	20	0	0	0	0	13	100	0	15
2018	PM	51	26	9	5	2	0	7	83	8	43
2018	PM-05	55	27	9	0	9	0	0	82	9	11

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	72	14	3	3	5	0	2	88	9	58
2019	PM-05	55	45	0	0	0	0	0	100	0	11
2019	PM-06	80	7	7	0	7	0	0	87	7	15
2018	PM	70	12	7	2	2	2	5	88	5	43
2018	PM-05	64	27	9	0	0	0	0	91	0	11
2017	PM	78	9	5	3	0	0	5	91	3	59
2017	PM-04	92	0	8	0	0	0	0	92	0	12
2017	PM-05	72	5	5	5	0	0	12	88	6	18
2017	PM-06	93	0	0	7	0	0	0	93	7	14

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	47	26	17	5	5	0	72	10	58
2019	PM-05	45	36	18	0	0	0	82	0	11
2019	PM-06	47	20	20	7	7	0	67	13	15
2018	PM	62	21	12	0	2	2	85	2	42
2018	PM-05	90	10	0	0	0	0	100	0	10
2017	PM	55	25	9	6	3	2	81	10	59
2017	PM-04	61	23	0	0	8	8	92	8	12
2017	PM-05	51	33	11	5	0	0	84	5	18
2017	PM-06	50	30	7	14	0	0	79	14	14

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	47	29	5	9	9	2	77	18	58
2019	PM-05	55	27	9	0	9	0	82	9	11
2019	PM-06	53	33	0	7	7	0	87	13	15
2018	PM	58	16	14	5	5	2	76	10	43
2018	PM-05	64	18	9	0	9	0	82	9	11
2017	PM	56	27	8	6	0	2	85	7	59
2017	PM-04	65	35	0	0	0	0	100	0	12
2017	PM-05	40	38	11	5	0	6	83	6	18
2017	PM-06	72	0	14	14	0	0	72	14	14

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	52	9	5	2	33	90	3	58
2019	PM-05	55	9	18	0	18	78	0	11
2019	PM-06	60	13	0	0	27	100	0	15
2018	PM	47	12	2	0	40	96	0	43
2018	PM-05	45	18	0	0	36	100	0	11
2017	PM	53	14	3	0	31	95	0	58
2017	PM-04	59	0	0	0	41	100	0	12
2017	PM-05	48	11	0	0	41	100	0	17
2017	PM-06	66	27	7	0	0	93	0	14

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	60	14	12	2	5	7	80	7	58
2019	PM-05	64	18	18	0	0	0	82	0	11
2019	PM-06	53	20	20	0	0	7	79	0	15
2018	PM	50	29	12	0	0	10	87	0	42
2018	PM-05	40	40	20	0	0	0	80	0	10
2017	PM	56	27	8	3	2	4	86	5	57
2017	PM-04	61	23	8	8	0	0	84	8	12
2017	PM-05	56	22	11	0	5	6	83	6	18
2017	PM-06	48	37	15	0	0	0	85	0	13

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	78	9	3	0	7	3	89	7	58
2019	PM-05	100	0	0	0	0	0	100	0	11
2019	PM-06	73	20	7	0	0	0	93	0	15
2018	PM	74	14	5	2	2	2	90	5	43
2018	PM-05	82	18	0	0	0	0	100	0	11
2017	PM	75	14	0	2	2	8	96	4	59
2017	PM-04	59	26	0	0	8	8	92	8	12
2017	PM-05	78	11	0	0	0	12	100	0	18
2017	PM-06	86	7	0	0	0	7	100	0	14

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	41	34	21	2	2	76	3	58
2019	PM-05	36	36	27	0	0	73	0	11
2019	PM-06	60	27	13	0	0	87	0	15
2018	PM	38	36	14	7	5	74	12	42
2018	PM-05	36	36	9	9	9	73	18	11
2017	PM	42	36	12	9	0	78	9	59
2017	PM-04	33	23	23	20	0	57	20	12
2017	PM-05	38	45	7	11	0	83	11	18
2017	PM-06	65	21	14	0	0	86	0	14

Question 75. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	17	26	36	12	9	43	21	58
2019	PM-05	9	18	36	27	9	27	36	11
2019	PM-06	13	40	27	0	20	53	20	15
2018	PM	12	37	35	14	2	49	16	43
2018	PM-05	0	27	45	18	9	27	27	11
2017	PM	3	25	46	18	7	29	25	59
2017	PM-04	0	8	49	25	18	8	43	12
2017	PM-05	0	16	57	22	5	16	27	18
2017	PM-06	7	38	28	21	7	45	28	14

Question 76. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	14	26	37	16	7	23	40	57
2019	PM-05	27	18	27	9	18	27	45	11
2019	PM-06	13	20	33	27	7	33	33	15
2018	PM	12	12	30	30	16	47	23	43
2018	PM-05	27	27	36	9	0	9	55	11
2017	PM	14	16	46	19	5	24	29	58
2017	PM-04	18	25	47	10	0	10	43	12
2017	PM-05	17	17	60	6	0	6	34	17
2017	PM-06	14	14	36	37	0	37	28	14

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Compensation

Pay or other compensation issues

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	21	28	21	16	14	0	2	21	79	58
2019	PM-05	27	27	27	18	0	0	0	27	73	11
2019	PM-06	20	27	27	0	27	0	0	20	80	15
2018	PM	23	21	33	7	14	2	0	24	76	43
2018	PM-05	45	18	27	0	9	0	0	45	55	11
2017	PM	24	29	22	8	14	2	0	24	76	59
2017	PM-04	33	23	43	0	0	0	0	33	67	12
2017	PM-05	28	16	11	22	17	5	0	30	70	18
2017	PM-06	15	41	21	7	16	0	0	15	85	14

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	PM	58	42	45
2019	PM-06	75	25	12

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 84. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	PM	23	77	44
2019	PM-06	8	92	12
2018	PM	22	78	32

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	26	19	19	11	16	9	50	29	57
2019	PM-05	9	45	27	9	9	0	55	18	11
2019	PM-06	20	13	20	27	13	7	36	43	15
2018	PM	30	5	16	19	14	16	42	39	43
2018	PM-05	18	0	36	27	18	0	18	45	11

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	7	25	7	30	18	0	14	37	55	44
2019	PM-06	8	33	8	25	17	0	8	45	45	12
2018	PM	6	31	13	25	22	0	3	39	48	32
2017	PM	7	9	28	7	38	3	9	17	51	44
2017	PM-05	8	8	16	0	59	0	8	18	65	12
2017	PM-06	0	16	16	16	43	0	8	18	65	12

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	2	7	11	30	39	5	7	10	77	44
2019	PM-06	0	0	17	33	42	0	8	0	82	12
2018	PM	3	19	19	19	38	0	3	23	58	32
2017	PM	2	7	18	11	53	5	4	10	70	44
2017	PM-05	8	8	8	0	76	0	0	16	76	12
2017	PM-06	0	16	16	16	35	8	8	20	61	12

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Date modified:: 2019-03-01

2019 Public Service Employee Survey Results by Theme for Department of Justice by Question 94. Please indicate your occupational group and level. Occupational group and level - PM

Table of Contents

Employee engagement

Question 7. I get a sense of satisfaction from my work.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 16. Overall, I like my job.

Question 51. I would recommend my department or agency as a great place to work.

Question 52. I am satisfied with my department or agency.

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 26. I can count on my immediate supervisor to keep his or her promises.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 31. I am satisfied with the quality of supervision I receive.

Senior management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Question 35. I have confidence in the senior management of my department or agency.

Question 36. Senior management in my department or agency makes effective and timely decisions.

Question 37. Essential information flows effectively from senior management to staff.

Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Job fit and development

Question 4. I get the training I need to do my job.

Question 44. My department or agency does a good job of supporting employee career development.

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.

Question 17. I can complete my assigned workload during my regular working hours.

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Mobility and retention

Question 54. Do you intend to leave your current position in the next two years?

Question 55. Please indicate your reason for leaving.

Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Question 40. I feel that change is managed well in my department or agency.

Respectful workplace

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Question 22. In my work unit, individuals behave in a respectful manner.

Question 23. The people I work with value my ideas and opinions.

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 49. My department or agency implements activities and practices that support a diverse workplace.

Question 50. Overall, my department or agency treats me with respect.

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.