2019 Public Service Employee Survey Results by Theme for Department of Justice by Question 94. Please indicate your occupational group and level. Occupational group and level - SI

The results of the 2019 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

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Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2008 SI 42 40 10 4 4 0 0 82 7 248
2008 SI-01 37 42 21 0 0 0 0 79 0 19
2008 SI-02 32 41 16 7 5 0 0 73 11 44
2008 SI-03 42 38 8 5 5 1 0 82 10 99
2008 SI-04 38 42 19 0 0 0 0 81 0 26
2008 SI-05 58 33 3 3 3 0 0 92 6 36

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2008 SI 47 39 8 4 2 0 0 86 5 249
2008 SI-01 37 53 11 0 0 0 0 89 0 19
2008 SI-02 36 43 16 5 0 0 0 80 5 44
2008 SI-03 50 35 6 5 3 1 0 86 8 100
2008 SI-04 42 42 15 0 0 0 0 85 0 26
2008 SI-05 61 31 6 3 0 0 0 92 3 36

Question 52. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2008 SI 31 49 11 7 0 1 0 81 8 250
2008 SI-01 37 47 5 11 0 0 0 84 11 19
2008 SI-02 29 44 20 2 0 2 2 77 2 45
2008 SI-03 32 48 8 10 1 1 0 81 11 100
2008 SI-04 23 62 12 4 0 0 0 85 4 26
2008 SI-05 42 36 11 11 0 0 0 78 11 36

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2008 SI 34 28 14 13 3 8 0 67 17 250
2008 SI-01 32 16 16 26 0 11 0 53 29 19
2008 SI-02 36 31 9 11 4 9 0 73 17 45
2008 SI-03 31 29 18 11 3 8 0 65 15 100
2008 SI-04 27 31 12 23 4 4 0 60 28 26
2008 SI-05 50 22 14 6 3 6 0 76 9 36
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Leadership

Immediate supervisor

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2008 SI 38 30 15 10 4 2 1 70 14 250
2008 SI-01 58 26 11 5 0 0 0 84 5 19
2008 SI-02 20 40 18 11 4 4 2 64 17 45
2008 SI-03 38 32 14 9 5 2 0 71 14 100
2008 SI-04 35 19 23 12 4 8 0 58 17 26
2008 SI-05 44 31 8 11 3 0 3 77 14 36

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2008 SI 35 35 12 12 6 1 0 70 17 249
2008 SI-01 53 42 0 5 0 0 0 95 5 19
2008 SI-02 22 40 16 11 9 0 2 64 20 45
2008 SI-03 36 31 13 14 4 2 0 68 18 100
2008 SI-04 31 38 15 8 8 0 0 69 15 26
2008 SI-05 44 33 11 6 6 0 0 78 11 36

Senior management

Question 35. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2008 SI 23 38 20 12 4 2 0 63 17 250
2008 SI-01 37 32 11 11 0 11 0 76 12 19
2008 SI-02 24 36 24 2 9 4 0 63 12 45
2008 SI-03 18 39 22 14 5 2 0 58 19 100
2008 SI-04 15 46 15 15 4 0 4 64 20 26
2008 SI-05 33 39 8 19 0 0 0 72 19 36

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2008 SI 11 40 19 13 6 11 0 58 21 250
2008 SI-01 32 32 11 16 0 11 0 71 18 19
2008 SI-02 11 33 27 11 4 13 0 51 18 45
2008 SI-03 11 45 20 10 7 7 0 60 18 100
2008 SI-04 0 42 4 23 8 19 4 55 40 26
2008 SI-05 8 47 19 14 6 6 0 59 21 36

Question 37. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2008 SI 17 39 15 15 9 5 0 59 25 249
2008 SI-01 21 37 11 16 11 5 0 61 28 19
2008 SI-02 18 33 13 18 7 11 0 58 28 45
2008 SI-03 19 41 16 10 10 4 0 63 21 100
2008 SI-04 19 31 27 12 12 0 0 50 23 26
2008 SI-05 14 53 3 22 8 0 0 67 31 36
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Workforce

Performance management

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2008 SI 36 32 14 14 3 2 0 69 17 250
2008 SI-01 53 37 11 0 0 0 0 89 0 19
2008 SI-02 20 36 24 16 4 0 0 56 20 45
2008 SI-03 37 29 11 15 4 4 0 69 20 100
2008 SI-04 46 27 12 15 0 0 0 73 15 26
2008 SI-05 50 31 8 8 3 0 0 81 11 36

Job fit and development

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2008 SI 29 46 10 10 4 0 1 76 14 249
2008 SI-01 32 58 5 5 0 0 0 89 5 19
2008 SI-02 25 55 9 7 2 0 2 81 9 44
2008 SI-03 25 45 9 13 7 1 0 71 20 100
2008 SI-04 27 42 15 15 0 0 0 69 15 26
2008 SI-05 36 39 11 8 3 0 3 77 11 36

Question 44. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2008 SI 20 39 16 15 8 1 0 61 23 249
2008 SI-01 26 47 5 16 0 0 5 78 17 19
2008 SI-02 20 41 11 16 11 0 0 61 27 44
2008 SI-03 13 44 15 16 11 1 0 58 27 100
2008 SI-04 23 27 19 19 8 4 0 52 28 26
2008 SI-05 33 36 14 14 3 0 0 69 17 36

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2008 SI 13 29 11 23 22 1 0 43 46 245
2008 SI-01 16 37 11 16 16 0 5 56 33 19
2008 SI-02 17 21 12 24 21 5 0 40 48 42
2008 SI-03 8 35 8 21 27 1 0 43 48 100
2008 SI-04 23 27 8 23 19 0 0 50 42 26
2008 SI-05 19 22 22 22 14 0 0 42 36 36

Work-life balance and workload

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2008 SI 25 35 24 10 4 0 1 61 14 249
2008 SI-01 37 26 26 5 5 0 0 63 11 19
2008 SI-02 27 43 18 11 0 0 0 70 11 44
2008 SI-03 31 32 24 7 4 1 1 64 11 100
2008 SI-04 19 35 19 19 4 0 4 56 24 26
2008 SI-05 8 42 33 6 11 0 0 50 17 36
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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2008 SI 46 39 8 3 1 2 0 87 5 248
2008 SI-01 47 42 11 0 0 0 0 89 0 19
2008 SI-02 34 57 2 2 0 5 0 95 2 44
2008 SI-03 47 34 11 3 2 2 0 84 5 99
2008 SI-04 42 38 8 12 0 0 0 81 12 26
2008 SI-05 67 28 3 0 3 0 0 94 3 36

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2008 SI 11 24 34 17 9 2 2 28 37 249
2008 SI-01 5 21 47 11 11 5 0 22 28 19
2008 SI-02 5 27 36 16 14 2 0 30 33 44
2008 SI-03 13 20 28 22 10 2 5 34 35 100
2008 SI-04 4 23 46 19 4 0 4 24 28 26
2008 SI-05 19 39 25 11 6 0 0 17 58 36

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2008 SI 5 10 23 30 27 2 3 60 15 248
2008 SI-01 0 5 42 21 26 5 0 50 6 19
2008 SI-02 2 7 25 34 27 2 2 64 10 44
2008 SI-03 7 10 23 25 30 3 2 58 18 100
2008 SI-04 8 12 15 35 15 4 12 59 23 26
2008 SI-05 3 14 31 26 23 0 3 50 18 35

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2008 SI 11 16 33 17 12 3 8 32 31 249
2008 SI-01 16 16 37 16 5 5 5 24 35 19
2008 SI-02 9 18 36 18 9 5 5 30 30 44
2008 SI-03 12 15 34 17 13 3 6 33 30 100
2008 SI-04 8 8 23 19 23 4 15 52 19 26
2008 SI-05 11 22 36 17 3 0 11 22 38 36

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2008 SI 7 16 38 25 11 1 2 37 24 248
2008 SI-01 5 5 16 53 21 0 0 74 11 19
2008 SI-02 5 16 34 30 11 2 2 43 21 44
2008 SI-03 5 10 45 23 14 1 1 38 15 99
2008 SI-04 8 15 38 27 4 4 4 33 25 26
2008 SI-05 17 25 36 14 3 0 6 18 44 36

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2008 SI 13 19 32 20 13 1 3 34 33 248
2008 SI-01 11 21 26 21 21 0 0 42 32 19
2008 SI-02 14 21 26 16 19 0 5 37 37 43
2008 SI-03 11 15 37 20 13 2 2 34 27 100
2008 SI-04 15 12 27 27 4 4 12 36 32 26
2008 SI-05 14 28 31 22 6 0 0 28 42 36

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2008 SI 8 17 27 28 15 2 3 45 27 249
2008 SI-01 0 32 37 16 11 5 0 28 33 19
2008 SI-02 9 20 20 18 27 2 2 48 31 44
2008 SI-03 10 12 27 33 13 3 2 48 23 100
2008 SI-04 8 12 31 31 4 4 12 41 23 26
2008 SI-05 8 22 22 36 8 0 3 46 31 36

Respectful workplace

Question 50. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2008 SI 41 44 10 2 2 1 0 85 4 250
2008 SI-01 47 42 5 0 0 5 0 94 0 19
2008 SI-02 40 47 13 0 0 0 0 87 0 45
2008 SI-03 42 43 9 1 4 1 0 86 5 100
2008 SI-04 27 46 15 12 0 0 0 73 12 26
2008 SI-05 44 42 6 3 6 0 0 86 8 36

Ethical workplace

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2008 SI 23 35 12 18 4 5 3 63 24 248
2008 SI-01 26 47 11 5 5 5 0 78 11 19
2008 SI-02 22 29 9 24 4 9 2 58 33 45
2008 SI-03 22 36 16 14 2 4 5 64 18 98
2008 SI-04 12 42 15 19 4 8 0 58 25 26
2008 SI-05 31 36 6 17 11 0 0 67 28 36

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2008 SI 40 50 2 7 2 0 0 90 8 249
2008 SI-01 47 42 0 5 5 0 0 89 11 19
2008 SI-02 39 52 0 9 0 0 0 91 9 44
2008 SI-03 42 49 2 5 1 1 0 92 6 100
2008 SI-04 38 50 4 8 0 0 0 88 8 26
2008 SI-05 31 53 0 11 6 0 0 83 17 36

Use of official languages

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2008 SI 72 16 2 6 3 0 1 89 9 249
2008 SI-01 89 0 0 5 5 0 0 89 11 19
2008 SI-02 64 20 5 7 5 0 0 84 11 44
2008 SI-03 77 16 0 3 2 1 1 95 5 100
2008 SI-04 81 12 4 0 4 0 0 92 4 26
2008 SI-05 64 11 0 19 3 0 3 77 23 36

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2008 SI 70 14 3 2 4 1 6 91 6 248
2008 SI-01 68 21 5 0 0 0 5 94 0 19
2008 SI-02 52 16 7 5 9 2 9 77 15 44
2008 SI-03 77 10 1 3 1 1 7 95 4 99
2008 SI-04 73 12 0 0 8 0 8 92 8 26
2008 SI-05 75 8 6 0 6 0 6 88 6 36

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2008 SI 84 5 2 1 2 0 6 95 3 250
2008 SI-01 89 5 0 0 0 0 5 100 0 19
2008 SI-02 69 13 4 0 4 0 9 90 5 45
2008 SI-03 86 3 2 1 0 1 7 97 1 100
2008 SI-04 81 8 4 4 4 0 0 88 8 26
2008 SI-05 92 0 0 3 0 0 6 97 3 36
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