2019 Public Service Employee Survey Results by Theme for Department of Justice by Question 97. In total, how many years have you been working in your current department or agency?

The results of the 2019 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 39 39 13 6 4 0 0 78 9 531
2019 3 to 10 years in current department or agency 34 45 10 6 4 0 0 80 10 731
2019 11 to 20 years in current department or agency 33 44 10 9 4 0 0 77 13 823
2019 More than 20 years in current department or agency 40 44 5 5 5 0 0 85 9 288
2018 Less than 3 years in current department or agency 37 46 12 4 2 0 0 82 6 571
2018 3 to 10 years in current department or agency 34 46 10 7 4 0 0 79 11 798
2018 11 to 20 years in current department or agency 31 45 11 9 5 0 0 76 14 862
2018 More than 20 years in current department or agency 37 46 8 6 3 0 0 83 9 256
2017 Less than 3 years in current department or agency 41 42 8 5 3 0 0 83 8 642
2017 3 to 10 years in current department or agency 32 46 11 7 4 0 0 78 11 1078
2017 11 to 20 years in current department or agency 30 46 10 9 4 0 0 77 13 1026
2017 More than 20 years in current department or agency 39 42 7 8 3 0 0 82 12 340
2014 Less than 3 years in current department or agency 36 47 9 4 4 0 0 83 8 335
2014 3 to 10 years in current department or agency 27 47 12 10 5 0 0 74 14 1417
2014 11 to 20 years in current department or agency 26 50 11 10 4 0 0 75 14 975
2014 More than 20 years in current department or agency 37 45 8 7 3 0 0 82 10 299

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 35 40 11 8 6 0 0 75 14 532
2019 3 to 10 years in current department or agency 31 37 12 11 8 0 0 68 20 728
2019 11 to 20 years in current department or agency 26 35 14 14 10 0 0 61 25 815
2019 More than 20 years in current department or agency 28 43 7 10 11 0 0 71 22 291
2018 Less than 3 years in current department or agency 40 41 10 6 3 0 0 81 9 576
2018 3 to 10 years in current department or agency 27 40 11 13 8 0 0 68 21 807
2018 11 to 20 years in current department or agency 23 34 16 15 13 0 0 56 28 868
2018 More than 20 years in current department or agency 29 40 12 10 9 0 0 69 19 258
2017 Less than 3 years in current department or agency 40 41 10 6 3 0 0 81 9 642
2017 3 to 10 years in current department or agency 26 39 12 13 11 0 0 64 24 1075
2017 11 to 20 years in current department or agency 20 37 14 15 13 0 0 57 29 1025
2017 More than 20 years in current department or agency 27 38 13 11 11 0 0 65 22 339

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 50 34 12 3 1 0 0 84 4 532
2019 3 to 10 years in current department or agency 48 36 10 3 2 0 0 85 5 724
2019 11 to 20 years in current department or agency 50 38 7 3 2 0 0 88 4 814
2019 More than 20 years in current department or agency 58 34 5 1 2 0 0 92 3 289
2018 Less than 3 years in current department or agency 51 36 10 2 1 0 0 87 3 572
2018 3 to 10 years in current department or agency 48 39 8 3 2 0 0 87 5 801
2018 11 to 20 years in current department or agency 48 39 8 4 2 0 0 87 5 861
2018 More than 20 years in current department or agency 53 37 6 2 2 0 0 90 4 254
2017 Less than 3 years in current department or agency 54 34 7 3 2 0 0 88 5 640
2017 3 to 10 years in current department or agency 51 36 7 3 1 0 0 88 5 1075
2017 11 to 20 years in current department or agency 49 39 8 3 1 0 0 88 4 1026
2017 More than 20 years in current department or agency 59 30 6 4 1 0 0 89 5 337
2014 Less than 3 years in current department or agency 61 29 6 2 2 0 0 90 4 335
2014 3 to 10 years in current department or agency 55 35 8 2 1 0 0 89 3 1419
2014 11 to 20 years in current department or agency 57 31 8 3 1 0 0 88 4 975
2014 More than 20 years in current department or agency 61 30 6 1 1 0 0 92 2 300

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 47 38 7 6 2 0 0 85 8 532
2019 3 to 10 years in current department or agency 40 42 9 6 2 0 0 83 8 732
2019 11 to 20 years in current department or agency 36 45 10 7 3 0 0 81 9 821
2019 More than 20 years in current department or agency 42 42 7 5 4 0 0 84 9 291
2018 Less than 3 years in current department or agency 47 38 9 4 1 0 0 85 5 578
2018 3 to 10 years in current department or agency 37 43 10 6 3 0 0 81 9 809
2018 11 to 20 years in current department or agency 32 42 14 8 3 0 0 75 11 865
2018 More than 20 years in current department or agency 42 41 8 6 3 0 0 83 9 256
2017 Less than 3 years in current department or agency 48 37 8 4 2 0 0 85 7 639
2017 3 to 10 years in current department or agency 38 42 11 6 4 0 0 80 10 1074
2017 11 to 20 years in current department or agency 34 43 12 8 3 0 0 77 11 1022
2017 More than 20 years in current department or agency 41 41 6 9 3 0 0 82 12 337
2014 Less than 3 years in current department or agency 48 36 9 2 3 0 0 85 6 335
2014 3 to 10 years in current department or agency 34 43 13 7 3 0 0 77 10 1418
2014 11 to 20 years in current department or agency 34 42 11 8 4 0 0 77 12 974
2014 More than 20 years in current department or agency 39 43 9 5 2 0 0 83 8 299

Question 51. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 46 32 13 6 3 1 0 78 9 532
2019 3 to 10 years in current department or agency 34 36 16 8 5 0 0 70 13 730
2019 11 to 20 years in current department or agency 26 35 20 13 7 0 0 61 19 825
2019 More than 20 years in current department or agency 32 29 16 13 8 1 0 62 21 290
2018 Less than 3 years in current department or agency 52 30 12 4 2 0 0 81 7 578
2018 3 to 10 years in current department or agency 30 36 19 9 5 0 0 67 15 809
2018 11 to 20 years in current department or agency 21 34 21 13 10 1 0 56 23 865
2018 More than 20 years in current department or agency 27 30 20 12 8 0 0 58 21 257
2017 Less than 3 years in current department or agency 51 32 10 4 2 1 0 84 6 641
2017 3 to 10 years in current department or agency 29 34 19 12 6 0 0 63 18 1077
2017 11 to 20 years in current department or agency 22 34 20 13 9 1 0 57 22 1027
2017 More than 20 years in current department or agency 25 35 18 12 9 1 0 61 21 339
2014 Less than 3 years in current department or agency 43 36 9 8 4 1 0 79 11 335
2014 3 to 10 years in current department or agency 22 37 19 14 7 1 0 59 21 1419
2014 11 to 20 years in current department or agency 17 35 21 16 10 1 0 53 26 974
2014 More than 20 years in current department or agency 20 40 16 12 11 2 0 60 23 300

Question 52. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 44 35 13 6 3 0 0 79 9 525
2019 3 to 10 years in current department or agency 32 41 12 10 5 0 0 72 15 725
2019 11 to 20 years in current department or agency 25 35 20 14 6 0 0 60 20 821
2019 More than 20 years in current department or agency 31 32 16 12 8 1 0 63 21 291
2018 Less than 3 years in current department or agency 50 33 11 5 2 0 0 83 7 575
2018 3 to 10 years in current department or agency 29 39 16 10 5 0 0 69 15 809
2018 11 to 20 years in current department or agency 21 35 20 15 8 0 0 56 24 860
2018 More than 20 years in current department or agency 26 36 14 15 8 0 0 63 23 256
2017 Less than 3 years in current department or agency 49 35 9 5 2 0 0 84 7 643
2017 3 to 10 years in current department or agency 29 38 15 13 5 0 0 66 18 1078
2017 11 to 20 years in current department or agency 22 37 18 15 8 0 0 59 23 1024
2017 More than 20 years in current department or agency 24 38 13 15 10 0 0 63 25 340
2014 Less than 3 years in current department or agency 43 36 10 6 3 1 0 80 10 335
2014 3 to 10 years in current department or agency 21 38 20 14 7 0 0 59 21 1419
2014 11 to 20 years in current department or agency 17 37 19 16 11 0 0 54 27 974
2014 More than 20 years in current department or agency 19 42 15 13 10 1 0 62 23 300

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 37 24 15 12 6 5 1 65 19 531
2019 3 to 10 years in current department or agency 29 28 19 14 7 2 2 59 21 731
2019 11 to 20 years in current department or agency 28 25 20 13 10 3 2 56 23 824
2019 More than 20 years in current department or agency 37 24 15 8 11 3 2 64 20 292
2018 Less than 3 years in current department or agency 41 25 15 11 5 3 0 68 16 579
2018 3 to 10 years in current department or agency 28 29 18 13 8 2 1 60 22 808
2018 11 to 20 years in current department or agency 23 25 22 15 10 4 1 51 26 867
2018 More than 20 years in current department or agency 32 25 18 13 8 3 2 59 22 256
2017 Less than 3 years in current department or agency 39 24 15 9 5 8 0 69 15 641
2017 3 to 10 years in current department or agency 26 25 21 13 10 4 1 54 24 1077
2017 11 to 20 years in current department or agency 23 26 19 15 10 6 2 53 27 1026
2017 More than 20 years in current department or agency 27 30 14 10 10 6 3 63 22 340
2014 Less than 3 years in current department or agency 34 26 19 9 7 3 2 62 17 335
2014 3 to 10 years in current department or agency 24 26 18 15 11 5 1 53 27 1419
2014 11 to 20 years in current department or agency 24 26 19 13 10 6 1 54 25 976
2014 More than 20 years in current department or agency 28 29 11 10 9 9 4 66 22 300
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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 43 27 15 5 3 1 5 76 8 533
2019 3 to 10 years in current department or agency 42 27 19 4 4 1 5 73 8 729
2019 11 to 20 years in current department or agency 43 28 15 4 3 2 4 76 8 825
2019 More than 20 years in current department or agency 50 23 11 5 4 1 5 79 10 293

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 50 29 9 4 4 3 1 82 8 530
2019 3 to 10 years in current department or agency 47 30 10 6 4 2 1 79 11 731
2019 11 to 20 years in current department or agency 42 28 14 6 5 3 1 74 12 820
2019 More than 20 years in current department or agency 47 29 10 8 4 2 1 78 12 293
2018 Less than 3 years in current department or agency 53 26 9 4 4 3 1 83 8 575
2018 3 to 10 years in current department or agency 48 29 11 6 4 1 0 79 11 810
2018 11 to 20 years in current department or agency 38 31 14 7 7 2 0 71 14 864
2018 More than 20 years in current department or agency 44 30 11 7 5 3 0 77 12 256
2017 Less than 3 years in current department or agency 57 27 8 3 2 4 0 87 5 643
2017 3 to 10 years in current department or agency 46 28 12 7 4 2 1 76 11 1079
2017 11 to 20 years in current department or agency 40 33 13 6 6 2 1 74 13 1027
2017 More than 20 years in current department or agency 39 32 12 6 5 5 0 75 12 340
2014 Less than 3 years in current department or agency 55 28 6 3 3 2 2 87 7 335
2014 3 to 10 years in current department or agency 45 27 14 7 5 2 1 74 12 1415
2014 11 to 20 years in current department or agency 42 29 13 8 5 3 1 73 14 977
2014 More than 20 years in current department or agency 46 30 10 8 4 3 1 78 12 300

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 44 33 11 7 4 1 1 79 10 533
2019 3 to 10 years in current department or agency 41 33 12 7 6 1 1 75 13 729
2019 11 to 20 years in current department or agency 37 35 11 9 7 2 1 73 16 816
2019 More than 20 years in current department or agency 46 31 9 9 5 1 0 77 14 289
2018 Less than 3 years in current department or agency 48 29 9 7 4 2 2 79 11 574
2018 3 to 10 years in current department or agency 41 35 11 8 4 0 1 76 13 804
2018 11 to 20 years in current department or agency 34 34 12 11 7 1 0 69 19 863
2018 More than 20 years in current department or agency 39 32 13 9 6 0 1 72 15 257
2017 Less than 3 years in current department or agency 51 30 8 7 2 1 0 82 9 642
2017 3 to 10 years in current department or agency 41 33 12 9 5 0 0 74 14 1080
2017 11 to 20 years in current department or agency 35 35 12 9 8 1 0 71 17 1026
2017 More than 20 years in current department or agency 37 33 10 11 6 2 0 72 18 339
2014 Less than 3 years in current department or agency 50 30 9 5 4 1 1 81 10 335
2014 3 to 10 years in current department or agency 39 33 12 11 5 1 0 72 15 1417
2014 11 to 20 years in current department or agency 39 34 10 10 6 1 0 74 16 976
2014 More than 20 years in current department or agency 40 36 8 11 4 1 0 77 15 298

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 52 29 8 7 3 0 0 81 10 532
2019 3 to 10 years in current department or agency 48 31 11 6 5 0 0 79 11 732
2019 11 to 20 years in current department or agency 44 31 10 9 5 1 0 76 14 822
2019 More than 20 years in current department or agency 50 28 9 5 6 1 0 79 11 293
2018 Less than 3 years in current department or agency 52 26 10 6 4 1 0 79 10 578
2018 3 to 10 years in current department or agency 48 29 10 8 5 0 0 77 14 810
2018 11 to 20 years in current department or agency 38 31 13 9 8 1 0 70 17 863
2018 More than 20 years in current department or agency 45 29 10 10 4 0 1 75 15 257
2017 Less than 3 years in current department or agency 60 25 9 4 2 0 0 85 6 640
2017 3 to 10 years in current department or agency 49 26 11 7 6 0 0 76 13 1074
2017 11 to 20 years in current department or agency 43 32 11 8 7 0 0 75 14 1021
2017 More than 20 years in current department or agency 46 27 11 9 5 1 0 74 14 337
2014 Less than 3 years in current department or agency 58 27 6 3 4 0 1 86 8 335
2014 3 to 10 years in current department or agency 45 29 11 9 5 1 0 75 14 1417
2014 11 to 20 years in current department or agency 46 29 10 9 5 0 0 76 14 976
2014 More than 20 years in current department or agency 49 29 9 7 5 1 0 79 12 298

Senior management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 45 31 10 6 2 7 0 81 8 533
2019 3 to 10 years in current department or agency 31 34 14 8 5 7 0 70 14 729
2019 11 to 20 years in current department or agency 24 32 18 11 6 8 0 62 19 823
2019 More than 20 years in current department or agency 28 35 15 8 7 7 0 67 17 292
2018 Less than 3 years in current department or agency 46 28 11 3 1 10 1 83 5 582
2018 3 to 10 years in current department or agency 26 35 17 9 4 8 0 67 15 811
2018 11 to 20 years in current department or agency 23 28 20 11 8 10 0 57 21 870
2018 More than 20 years in current department or agency 27 32 16 9 9 8 0 63 19 257
2017 Less than 3 years in current department or agency 48 26 9 3 2 11 0 84 6 643
2017 3 to 10 years in current department or agency 27 34 16 8 6 9 0 67 15 1077
2017 11 to 20 years in current department or agency 24 31 18 10 8 10 0 61 20 1026
2017 More than 20 years in current department or agency 21 32 20 10 7 9 0 59 19 339
2014 Less than 3 years in current department or agency 45 27 10 4 2 11 1 81 7 335
2014 3 to 10 years in current department or agency 24 34 17 9 5 10 0 65 15 1418
2014 11 to 20 years in current department or agency 23 32 19 10 6 10 0 61 17 974
2014 More than 20 years in current department or agency 21 38 16 10 6 8 0 64 18 300

Question 35. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 41 31 13 7 4 3 0 75 11 530
2019 3 to 10 years in current department or agency 25 34 18 13 7 3 0 61 21 731
2019 11 to 20 years in current department or agency 18 32 22 16 11 1 0 51 27 820
2019 More than 20 years in current department or agency 22 33 16 16 11 1 0 56 27 293
2018 Less than 3 years in current department or agency 43 32 12 5 3 5 0 79 8 582
2018 3 to 10 years in current department or agency 21 33 19 15 9 2 0 56 25 809
2018 11 to 20 years in current department or agency 17 31 20 15 15 3 0 49 31 868
2018 More than 20 years in current department or agency 18 33 18 19 12 1 0 51 31 256
2017 Less than 3 years in current department or agency 47 28 11 5 3 6 0 80 9 642
2017 3 to 10 years in current department or agency 20 34 19 14 10 2 0 56 25 1078
2017 11 to 20 years in current department or agency 17 32 19 16 15 2 0 50 31 1029
2017 More than 20 years in current department or agency 16 30 17 21 13 3 0 48 35 340
2014 Less than 3 years in current department or agency 41 31 13 7 4 4 0 75 11 335
2014 3 to 10 years in current department or agency 18 33 21 15 10 2 0 53 26 1419
2014 11 to 20 years in current department or agency 14 31 20 21 12 2 0 46 34 974
2014 More than 20 years in current department or agency 14 38 16 16 15 1 0 52 32 300

Question 36. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 29 32 15 8 5 9 0 68 15 529
2019 3 to 10 years in current department or agency 16 33 22 16 8 5 0 51 26 730
2019 11 to 20 years in current department or agency 12 31 24 18 11 5 0 45 31 816
2019 More than 20 years in current department or agency 13 31 17 20 11 8 0 48 34 293
2018 Less than 3 years in current department or agency 29 34 15 8 2 11 0 72 12 581
2018 3 to 10 years in current department or agency 15 28 24 19 9 6 0 45 29 810
2018 11 to 20 years in current department or agency 9 29 21 20 14 6 0 41 36 865
2018 More than 20 years in current department or agency 12 25 22 22 14 4 0 38 38 255
2017 Less than 3 years in current department or agency 33 29 15 7 4 13 0 71 12 641
2017 3 to 10 years in current department or agency 13 31 20 17 12 6 0 47 31 1075
2017 11 to 20 years in current department or agency 10 26 22 21 14 6 0 39 37 1027
2017 More than 20 years in current department or agency 9 29 20 22 13 6 0 41 37 340
2014 Less than 3 years in current department or agency 29 31 15 9 6 10 0 66 17 335
2014 3 to 10 years in current department or agency 12 27 21 20 12 7 0 42 34 1416
2014 11 to 20 years in current department or agency 9 25 24 24 13 5 0 36 39 974
2014 More than 20 years in current department or agency 8 31 23 18 16 5 0 40 36 299

Question 37. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 27 36 14 13 5 5 0 67 18 532
2019 3 to 10 years in current department or agency 13 34 21 21 11 1 0 47 32 733
2019 11 to 20 years in current department or agency 11 31 21 22 13 2 0 44 35 823
2019 More than 20 years in current department or agency 16 30 20 17 16 1 0 47 33 292
2018 Less than 3 years in current department or agency 28 37 15 11 4 6 0 69 15 580
2018 3 to 10 years in current department or agency 12 29 23 21 12 3 0 42 34 810
2018 11 to 20 years in current department or agency 10 30 19 23 15 3 0 41 39 869
2018 More than 20 years in current department or agency 13 32 18 22 14 2 0 45 37 256
2017 Less than 3 years in current department or agency 32 33 14 9 5 8 0 70 15 640
2017 3 to 10 years in current department or agency 14 28 21 21 13 3 0 44 35 1077
2017 11 to 20 years in current department or agency 10 29 20 23 16 3 0 40 40 1023
2017 More than 20 years in current department or agency 11 31 18 23 14 3 0 43 38 338
2014 Less than 3 years in current department or agency 29 32 13 13 7 5 1 64 21 335
2014 3 to 10 years in current department or agency 12 28 20 22 15 3 0 41 38 1418
2014 11 to 20 years in current department or agency 8 27 19 26 16 3 0 37 44 974
2014 More than 20 years in current department or agency 9 30 22 19 18 2 0 40 37 300
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 32 40 11 10 5 1 0 73 15 533
2019 3 to 10 years in current department or agency 27 38 12 13 9 0 0 65 23 728
2019 11 to 20 years in current department or agency 21 39 12 15 13 0 0 60 28 820
2019 More than 20 years in current department or agency 25 39 11 14 11 0 0 64 25 292
2018 Less than 3 years in current department or agency 36 37 14 10 3 0 0 73 12 577
2018 3 to 10 years in current department or agency 25 33 14 17 11 0 0 58 28 809
2018 11 to 20 years in current department or agency 19 33 15 17 16 0 0 53 33 867
2018 More than 20 years in current department or agency 25 37 12 18 8 0 0 62 26 258
2017 Less than 3 years in current department or agency 39 38 10 8 3 1 0 78 12 641
2017 3 to 10 years in current department or agency 22 39 14 14 11 0 0 61 25 1077
2017 11 to 20 years in current department or agency 19 34 13 18 16 0 0 53 33 1026
2017 More than 20 years in current department or agency 21 37 14 16 12 0 0 58 28 340
2014 Less than 3 years in current department or agency 31 42 12 10 5 0 0 74 14 335
2014 3 to 10 years in current department or agency 19 37 17 16 12 0 0 55 28 1415
2014 11 to 20 years in current department or agency 18 35 15 19 13 0 0 53 32 975
2014 More than 20 years in current department or agency 23 37 11 16 13 0 0 61 28 299

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 35 43 10 9 3 0 0 77 13 528
2019 3 to 10 years in current department or agency 29 45 13 9 4 0 0 74 13 726
2019 11 to 20 years in current department or agency 27 44 13 13 4 0 0 71 17 818
2019 More than 20 years in current department or agency 32 43 12 10 4 0 0 75 13 291
2018 Less than 3 years in current department or agency 38 40 12 8 2 0 0 78 10 578
2018 3 to 10 years in current department or agency 30 45 13 10 2 0 0 75 12 811
2018 11 to 20 years in current department or agency 25 44 16 10 5 0 0 69 15 867
2018 More than 20 years in current department or agency 31 45 10 9 5 0 0 76 14 258
2017 Less than 3 years in current department or agency 38 42 9 8 3 0 0 80 11 642
2017 3 to 10 years in current department or agency 27 47 12 10 4 0 0 74 14 1078
2017 11 to 20 years in current department or agency 25 45 15 11 4 0 0 70 15 1027
2017 More than 20 years in current department or agency 28 47 12 9 4 0 0 75 13 340

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 41 33 11 8 5 1 1 76 12 532
2019 3 to 10 years in current department or agency 37 34 11 11 6 0 0 72 17 732
2019 11 to 20 years in current department or agency 34 36 13 8 7 1 1 71 16 824
2019 More than 20 years in current department or agency 40 32 13 8 7 0 0 72 15 293
2018 Less than 3 years in current department or agency 42 32 11 8 4 2 1 77 12 578
2018 3 to 10 years in current department or agency 36 36 12 11 4 1 0 73 15 808
2018 11 to 20 years in current department or agency 28 37 14 12 9 0 0 65 21 865
2018 More than 20 years in current department or agency 33 37 14 10 5 0 0 70 16 257
2017 Less than 3 years in current department or agency 43 36 11 6 3 1 0 80 9 642
2017 3 to 10 years in current department or agency 37 35 12 10 6 0 0 72 16 1079
2017 11 to 20 years in current department or agency 31 38 13 10 8 0 0 69 18 1026
2017 More than 20 years in current department or agency 29 43 10 11 6 0 0 73 17 338
2014 Less than 3 years in current department or agency 43 37 8 5 5 0 1 81 10 335
2014 3 to 10 years in current department or agency 35 35 12 11 5 0 0 71 17 1418
2014 11 to 20 years in current department or agency 34 37 13 9 6 0 0 72 15 977
2014 More than 20 years in current department or agency 32 42 10 11 5 1 0 74 16 300

Job fit and development

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 35 37 13 11 3 0 1 73 14 529
2019 3 to 10 years in current department or agency 28 48 9 12 4 0 0 76 15 725
2019 11 to 20 years in current department or agency 29 46 11 11 3 0 0 75 14 819
2019 More than 20 years in current department or agency 38 44 7 8 3 0 0 82 11 290
2018 Less than 3 years in current department or agency 32 47 7 9 4 0 1 80 13 579
2018 3 to 10 years in current department or agency 30 44 8 13 4 0 0 75 18 811
2018 11 to 20 years in current department or agency 22 52 10 12 4 0 0 74 17 868
2018 More than 20 years in current department or agency 36 47 10 6 2 0 0 83 8 258
2017 Less than 3 years in current department or agency 35 40 10 12 3 0 0 76 15 643
2017 3 to 10 years in current department or agency 30 42 11 12 4 0 0 72 17 1081
2017 11 to 20 years in current department or agency 26 46 10 13 5 0 0 72 18 1029
2017 More than 20 years in current department or agency 34 45 10 8 3 0 0 78 12 340
2014 Less than 3 years in current department or agency 37 35 10 10 6 0 1 73 16 334
2014 3 to 10 years in current department or agency 25 41 13 15 6 0 0 66 21 1418
2014 11 to 20 years in current department or agency 24 46 10 12 7 0 0 70 19 976
2014 More than 20 years in current department or agency 34 40 9 12 5 0 0 74 17 299

Question 44. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 29 35 15 10 7 3 0 67 18 531
2019 3 to 10 years in current department or agency 16 32 19 17 13 2 0 49 31 728
2019 11 to 20 years in current department or agency 12 30 17 18 20 2 0 43 39 822
2019 More than 20 years in current department or agency 16 36 15 16 15 1 0 53 32 292
2018 Less than 3 years in current department or agency 33 34 13 10 4 5 0 71 15 579
2018 3 to 10 years in current department or agency 16 33 18 20 13 0 0 49 33 802
2018 11 to 20 years in current department or agency 12 27 20 21 20 1 0 39 41 863
2018 More than 20 years in current department or agency 13 37 16 19 13 1 0 51 33 257
2017 Less than 3 years in current department or agency 37 35 8 8 5 7 0 78 13 641
2017 3 to 10 years in current department or agency 21 33 16 16 12 1 0 55 29 1071
2017 11 to 20 years in current department or agency 15 33 18 19 14 1 0 48 34 1027
2017 More than 20 years in current department or agency 17 39 13 17 12 2 0 57 30 336
2014 Less than 3 years in current department or agency 30 30 13 10 6 9 1 67 18 332
2014 3 to 10 years in current department or agency 18 32 16 18 16 1 0 50 34 1418
2014 11 to 20 years in current department or agency 12 32 16 21 17 2 0 45 39 975
2014 More than 20 years in current department or agency 18 36 13 15 16 1 1 55 32 300

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 25 31 13 15 11 3 2 59 27 531
2019 3 to 10 years in current department or agency 15 30 13 20 20 1 1 46 41 732
2019 11 to 20 years in current department or agency 11 22 14 20 32 1 1 34 52 827
2019 More than 20 years in current department or agency 13 21 14 17 31 0 4 35 51 294
2018 Less than 3 years in current department or agency 27 31 13 14 7 6 1 62 23 579
2018 3 to 10 years in current department or agency 13 28 15 22 20 0 1 42 43 810
2018 11 to 20 years in current department or agency 9 18 14 23 34 1 1 28 57 864
2018 More than 20 years in current department or agency 10 18 16 18 32 1 4 30 53 256
2017 Less than 3 years in current department or agency 26 30 14 13 8 9 2 62 23 643
2017 3 to 10 years in current department or agency 15 23 13 21 26 1 1 38 48 1079
2017 11 to 20 years in current department or agency 9 18 11 22 38 1 1 28 61 1028
2017 More than 20 years in current department or agency 12 18 12 18 34 2 4 31 55 340
2014 Less than 3 years in current department or agency 17 26 11 17 16 6 6 50 38 335
2014 3 to 10 years in current department or agency 9 16 11 23 38 2 1 26 63 1418
2014 11 to 20 years in current department or agency 7 15 11 22 41 2 1 22 66 976
2014 More than 20 years in current department or agency 9 19 10 20 36 4 1 30 59 300

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 51 28 11 5 2 1 3 81 7 532
2019 3 to 10 years in current department or agency 44 26 16 6 4 1 3 73 10 732
2019 11 to 20 years in current department or agency 42 23 17 9 5 1 3 68 14 822
2019 More than 20 years in current department or agency 53 21 12 5 5 1 3 77 10 294

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 60 11 8 4 3 3 11 83 8 531
2019 3 to 10 years in current department or agency 61 9 7 5 4 1 13 82 9 731
2019 11 to 20 years in current department or agency 63 10 5 4 4 2 12 84 10 821
2019 More than 20 years in current department or agency 61 11 4 2 5 0 16 86 9 292

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 53 22 13 4 3 2 3 79 7 532
2019 3 to 10 years in current department or agency 48 29 12 4 4 1 3 80 8 731
2019 11 to 20 years in current department or agency 50 25 13 5 3 1 3 78 8 817
2019 More than 20 years in current department or agency 61 18 7 5 3 1 4 84 9 292

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 48 22 14 4 5 4 4 76 9 529
2019 3 to 10 years in current department or agency 42 24 15 6 7 3 2 70 14 723
2019 11 to 20 years in current department or agency 42 23 16 7 5 4 4 70 13 819
2019 More than 20 years in current department or agency 57 18 9 5 4 3 4 81 10 293

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 53 18 10 6 6 3 5 77 13 530
2019 3 to 10 years in current department or agency 44 15 13 10 12 2 5 63 23 730
2019 11 to 20 years in current department or agency 37 13 12 12 19 2 5 53 33 819
2019 More than 20 years in current department or agency 41 14 9 10 19 1 5 59 31 293

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 74 11 4 2 2 2 4 91 5 530
2019 3 to 10 years in current department or agency 75 11 4 2 2 2 4 91 4 731
2019 11 to 20 years in current department or agency 77 9 4 2 1 2 5 93 3 822
2019 More than 20 years in current department or agency 76 10 4 3 1 2 5 92 4 293

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 78 8 3 2 2 4 4 94 4 530
2019 3 to 10 years in current department or agency 77 8 5 1 3 3 3 90 5 727
2019 11 to 20 years in current department or agency 69 8 5 2 4 7 3 87 7 815
2019 More than 20 years in current department or agency 73 8 2 3 6 3 4 88 10 293

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 81 7 2 1 1 2 7 97 2 528
2019 3 to 10 years in current department or agency 79 6 3 1 1 1 8 94 3 728
2019 11 to 20 years in current department or agency 77 6 3 1 2 2 9 93 4 821
2019 More than 20 years in current department or agency 79 5 2 0 2 2 10 95 2 293

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 32 36 16 12 4 0 0 69 16 533
2019 3 to 10 years in current department or agency 24 39 15 14 7 0 0 63 22 725
2019 11 to 20 years in current department or agency 22 37 15 16 10 0 0 59 26 812
2019 More than 20 years in current department or agency 25 40 11 15 9 0 0 65 24 291
2018 Less than 3 years in current department or agency 31 39 15 10 3 0 0 71 13 574
2018 3 to 10 years in current department or agency 22 38 18 16 6 0 0 60 22 806
2018 11 to 20 years in current department or agency 21 38 15 14 12 0 0 59 27 863
2018 More than 20 years in current department or agency 24 40 12 14 10 0 0 64 24 257
2017 Less than 3 years in current department or agency 34 39 13 9 3 1 0 74 13 639
2017 3 to 10 years in current department or agency 24 40 14 14 8 0 0 64 22 1075
2017 11 to 20 years in current department or agency 20 41 13 16 10 0 0 61 26 1022
2017 More than 20 years in current department or agency 27 40 10 13 10 0 0 66 23 338
2014 Less than 3 years in current department or agency 28 41 13 10 6 0 1 70 16 335
2014 3 to 10 years in current department or agency 15 39 15 20 11 0 0 54 31 1417
2014 11 to 20 years in current department or agency 14 39 13 19 14 0 0 53 33 976
2014 More than 20 years in current department or agency 19 44 10 15 13 0 0 62 28 300

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 37 35 15 9 3 0 0 72 13 531
2019 3 to 10 years in current department or agency 30 37 16 10 6 0 0 67 17 728
2019 11 to 20 years in current department or agency 26 37 16 12 9 0 0 64 20 820
2019 More than 20 years in current department or agency 33 34 15 10 7 0 1 68 17 291
2018 Less than 3 years in current department or agency 39 37 13 7 3 0 0 77 10 575
2018 3 to 10 years in current department or agency 29 36 15 13 6 0 0 66 20 802
2018 11 to 20 years in current department or agency 25 39 15 12 9 0 0 64 22 862
2018 More than 20 years in current department or agency 30 37 16 9 7 0 0 68 16 257
2017 Less than 3 years in current department or agency 41 35 12 7 3 0 0 77 10 639
2017 3 to 10 years in current department or agency 30 36 16 12 6 0 0 66 18 1073
2017 11 to 20 years in current department or agency 25 37 18 13 7 0 0 61 20 1025
2017 More than 20 years in current department or agency 27 40 16 9 7 0 0 68 16 336
2014 Less than 3 years in current department or agency 37 37 13 7 5 0 0 75 12 335
2014 3 to 10 years in current department or agency 22 38 16 15 7 0 0 61 22 1418
2014 11 to 20 years in current department or agency 20 36 17 15 12 0 0 56 27 975
2014 More than 20 years in current department or agency 25 38 16 12 10 0 0 62 21 300

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 36 42 12 6 4 0 1 79 9 528
2019 3 to 10 years in current department or agency 28 42 14 10 6 0 0 70 15 721
2019 11 to 20 years in current department or agency 24 42 14 13 6 0 0 66 20 806
2019 More than 20 years in current department or agency 29 40 14 12 4 0 0 69 17 286
2018 Less than 3 years in current department or agency 40 39 12 7 2 0 0 79 9 574
2018 3 to 10 years in current department or agency 25 39 15 15 7 0 0 64 21 808
2018 11 to 20 years in current department or agency 21 36 16 15 12 0 0 57 27 864
2018 More than 20 years in current department or agency 29 42 10 12 7 0 0 71 19 257
2017 Less than 3 years in current department or agency 42 37 11 8 1 1 0 79 9 641
2017 3 to 10 years in current department or agency 27 40 15 11 6 0 0 67 18 1071
2017 11 to 20 years in current department or agency 23 38 14 15 10 0 0 61 25 1026
2017 More than 20 years in current department or agency 27 42 13 11 6 0 0 69 18 338
2014 Less than 3 years in current department or agency 42 37 10 6 4 1 0 79 10 335
2014 3 to 10 years in current department or agency 22 40 18 14 7 0 0 62 20 1416
2014 11 to 20 years in current department or agency 21 39 15 15 10 0 0 60 25 976
2014 More than 20 years in current department or agency 28 39 11 14 8 0 0 67 22 300

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 20 44 18 9 2 6 0 68 12 529
2019 3 to 10 years in current department or agency 14 41 22 14 4 4 0 58 19 731
2019 11 to 20 years in current department or agency 14 36 25 13 6 5 0 53 20 822
2019 More than 20 years in current department or agency 18 36 22 14 6 3 1 56 21 293
2018 Less than 3 years in current department or agency 26 39 21 6 2 6 0 69 9 579
2018 3 to 10 years in current department or agency 14 35 26 15 6 4 0 50 22 809
2018 11 to 20 years in current department or agency 13 32 27 15 10 4 0 46 26 864
2018 More than 20 years in current department or agency 14 33 24 14 9 5 0 49 25 257
2017 Less than 3 years in current department or agency 28 37 17 6 3 9 1 72 10 640
2017 3 to 10 years in current department or agency 15 34 25 13 8 4 0 52 22 1078
2017 11 to 20 years in current department or agency 12 33 23 17 10 4 0 47 28 1026
2017 More than 20 years in current department or agency 15 33 22 13 8 8 0 53 23 339

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 43 33 10 7 6 0 0 76 13 530
2019 3 to 10 years in current department or agency 36 36 10 11 6 0 0 72 17 728
2019 11 to 20 years in current department or agency 30 37 10 14 8 0 0 67 22 823
2019 More than 20 years in current department or agency 39 37 8 11 5 0 0 76 17 291
2018 Less than 3 years in current department or agency 47 33 10 6 3 0 0 81 9 578
2018 3 to 10 years in current department or agency 38 38 9 11 5 0 0 76 15 809
2018 11 to 20 years in current department or agency 31 37 10 13 8 0 0 68 22 865
2018 More than 20 years in current department or agency 36 41 10 8 5 0 1 77 12 256
2017 Less than 3 years in current department or agency 51 29 9 7 3 0 0 81 10 643
2017 3 to 10 years in current department or agency 37 36 9 11 6 0 0 74 17 1077
2017 11 to 20 years in current department or agency 32 36 10 12 9 0 0 68 21 1027
2017 More than 20 years in current department or agency 35 35 11 8 9 0 0 71 17 339
2014 Less than 3 years in current department or agency 44 33 7 7 5 1 2 80 13 335
2014 3 to 10 years in current department or agency 34 37 12 11 6 0 0 71 17 1418
2014 11 to 20 years in current department or agency 29 37 11 13 9 1 0 66 22 976
2014 More than 20 years in current department or agency 31 38 11 12 8 0 0 69 20 299

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 35 33 18 8 6 0 0 68 14 527
2019 3 to 10 years in current department or agency 25 33 23 12 7 0 0 58 19 727
2019 11 to 20 years in current department or agency 19 30 24 14 13 0 0 49 27 820
2019 More than 20 years in current department or agency 22 31 23 14 10 0 0 53 24 291
2018 Less than 3 years in current department or agency 39 31 17 9 4 0 0 70 13 583
2018 3 to 10 years in current department or agency 25 32 22 12 8 0 0 57 21 810
2018 11 to 20 years in current department or agency 20 33 22 14 11 0 0 53 25 867
2018 More than 20 years in current department or agency 20 29 26 15 9 0 1 50 24 255
2017 Less than 3 years in current department or agency 41 38 13 5 3 0 0 80 8 643
2017 3 to 10 years in current department or agency 24 39 20 11 5 0 1 64 16 1080
2017 11 to 20 years in current department or agency 22 32 23 14 9 0 1 54 23 1029
2017 More than 20 years in current department or agency 17 38 22 13 9 0 1 55 22 338
2014 Less than 3 years in current department or agency 36 38 16 6 5 0 0 74 11 335
2014 3 to 10 years in current department or agency 25 36 22 10 6 0 0 62 16 1418
2014 11 to 20 years in current department or agency 20 34 25 11 9 0 0 55 20 975
2014 More than 20 years in current department or agency 18 33 22 16 10 0 1 52 26 300

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 52 22 7 7 7 3 2 77 15 529
2019 3 to 10 years in current department or agency 53 24 8 8 5 1 2 79 13 731
2019 11 to 20 years in current department or agency 55 23 7 6 5 2 2 81 12 824
2019 More than 20 years in current department or agency 56 27 4 4 4 1 3 87 9 293
2017 Less than 3 years in current department or agency 51 20 5 8 4 8 4 81 13 639
2017 3 to 10 years in current department or agency 51 26 6 7 5 3 3 81 12 1080
2017 11 to 20 years in current department or agency 50 28 6 6 4 3 2 82 11 1025
2017 More than 20 years in current department or agency 47 27 8 4 4 4 6 83 9 340
2014 Less than 3 years in current department or agency 54 19 6 5 6 6 5 82 12 335
2014 3 to 10 years in current department or agency 49 27 8 5 5 3 4 81 10 1418
2014 11 to 20 years in current department or agency 52 24 7 5 5 3 3 81 12 976
2014 More than 20 years in current department or agency 48 25 8 5 2 5 8 83 8 300

Mobility and retention

Question 54. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2019 Less than 3 years in current department or agency 24 34 42 533
2019 3 to 10 years in current department or agency 24 37 40 734
2019 11 to 20 years in current department or agency 18 43 39 827
2019 More than 20 years in current department or agency 26 42 31 295
2018 Less than 3 years in current department or agency 23 40 36 579
2018 3 to 10 years in current department or agency 22 39 38 812
2018 11 to 20 years in current department or agency 22 38 40 867
2018 More than 20 years in current department or agency 26 41 33 256
2017 Less than 3 years in current department or agency 26 38 36 642
2017 3 to 10 years in current department or agency 24 37 39 1078
2017 11 to 20 years in current department or agency 20 41 38 1028
2017 More than 20 years in current department or agency 28 42 30 340
2014 Less than 3 years in current department or agency 27 35 37 335
2014 3 to 10 years in current department or agency 25 36 39 1419
2014 11 to 20 years in current department or agency 19 44 37 977
2014 More than 20 years in current department or agency 17 48 35 298

Question 55. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2019 Less than 3 years in current department or agency 0 39 34 6 8 14 132
2019 3 to 10 years in current department or agency 7 41 39 7 1 5 176
2019 11 to 20 years in current department or agency 18 31 34 10 0 7 152
2019 More than 20 years in current department or agency 63 13 9 11 1 3 78
2018 Less than 3 years in current department or agency 3 31 38 4 19 6 138
2018 3 to 10 years in current department or agency 3 38 36 12 2 8 184
2018 11 to 20 years in current department or agency 14 32 29 16 0 8 190
2018 More than 20 years in current department or agency 65 21 4 6 1 2 69
2017 Less than 3 years in current department or agency 2 23 39 5 23 6 171
2017 3 to 10 years in current department or agency 6 29 49 11 1 4 259
2017 11 to 20 years in current department or agency 15 30 29 18 2 5 211
2017 More than 20 years in current department or agency 61 11 6 15 1 7 93
2014 Less than 3 years in current department or agency 6 20 40 10 9999 24 96
2014 3 to 10 years in current department or agency 6 33 38 14 9999 9 366
2014 11 to 20 years in current department or agency 17 36 23 15 9999 10 187
2014 More than 20 years in current department or agency 64 15 4 10 9999 7 51
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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 43 44 8 4 1 0 0 87 5 532
2019 3 to 10 years in current department or agency 39 42 11 5 2 0 0 81 7 725
2019 11 to 20 years in current department or agency 35 42 12 8 3 0 0 77 10 820
2019 More than 20 years in current department or agency 42 36 13 5 4 0 0 78 9 290
2018 Less than 3 years in current department or agency 46 43 6 4 1 0 0 90 4 578
2018 3 to 10 years in current department or agency 42 42 9 6 1 0 0 84 8 809
2018 11 to 20 years in current department or agency 34 43 12 8 3 0 0 77 11 868
2018 More than 20 years in current department or agency 41 40 12 4 3 0 0 81 7 258
2017 Less than 3 years in current department or agency 47 40 7 4 2 1 0 87 6 640
2017 3 to 10 years in current department or agency 37 43 11 6 3 1 0 80 9 1079
2017 11 to 20 years in current department or agency 32 41 13 8 5 1 0 74 13 1025
2017 More than 20 years in current department or agency 38 38 13 6 4 1 0 77 11 339
2014 Less than 3 years in current department or agency 48 37 7 5 2 1 0 86 7 334
2014 3 to 10 years in current department or agency 29 44 15 8 3 1 0 73 12 1417
2014 11 to 20 years in current department or agency 31 40 16 8 4 1 0 71 12 974
2014 More than 20 years in current department or agency 36 39 11 9 4 0 0 76 13 300

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 30 45 14 6 2 3 0 78 8 531
2019 3 to 10 years in current department or agency 23 43 20 9 3 1 0 67 12 731
2019 11 to 20 years in current department or agency 18 45 20 13 4 1 0 64 17 825
2019 More than 20 years in current department or agency 22 42 22 9 4 2 0 65 13 294
2018 Less than 3 years in current department or agency 31 44 16 5 2 2 0 77 7 576
2018 3 to 10 years in current department or agency 22 42 21 11 3 1 0 65 14 808
2018 11 to 20 years in current department or agency 16 41 22 14 5 1 0 58 19 862
2018 More than 20 years in current department or agency 18 44 19 13 5 1 0 63 18 258
2017 Less than 3 years in current department or agency 38 41 11 6 2 2 0 80 8 639
2017 3 to 10 years in current department or agency 21 42 19 13 4 1 0 63 17 1076
2017 11 to 20 years in current department or agency 17 42 18 15 7 1 0 60 22 1023
2017 More than 20 years in current department or agency 17 40 21 14 5 2 0 59 20 340
2014 Less than 3 years in current department or agency 31 39 17 6 3 3 0 72 10 335
2014 3 to 10 years in current department or agency 16 41 21 13 6 2 0 58 20 1418
2014 11 to 20 years in current department or agency 12 37 23 17 9 3 0 50 26 975
2014 More than 20 years in current department or agency 17 35 21 16 10 2 0 53 26 300

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 8 19 34 26 10 2 1 38 27 533
2019 3 to 10 years in current department or agency 9 25 37 22 6 0 1 28 34 734
2019 11 to 20 years in current department or agency 8 23 45 17 6 1 1 23 31 821
2019 More than 20 years in current department or agency 7 29 38 19 5 1 1 24 37 293
2018 Less than 3 years in current department or agency 6 17 35 26 13 2 2 41 23 578
2018 3 to 10 years in current department or agency 6 21 42 22 8 0 1 30 27 810
2018 11 to 20 years in current department or agency 9 27 42 15 6 0 1 22 36 867
2018 More than 20 years in current department or agency 12 22 40 19 6 0 0 25 35 256
2017 Less than 3 years in current department or agency 5 16 38 23 13 2 4 38 22 638
2017 3 to 10 years in current department or agency 8 21 38 20 8 2 2 29 30 1074
2017 11 to 20 years in current department or agency 10 26 39 15 6 1 2 22 38 1024
2017 More than 20 years in current department or agency 9 22 41 18 6 1 3 25 33 336
2014 Less than 3 years in current department or agency 4 19 35 21 14 3 5 38 25 334
2014 3 to 10 years in current department or agency 8 25 38 20 6 1 3 27 34 1416
2014 11 to 20 years in current department or agency 10 28 39 16 5 0 2 22 39 973
2014 More than 20 years in current department or agency 10 29 40 14 5 0 3 19 40 299

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 6 12 23 31 21 5 2 56 19 529
2019 3 to 10 years in current department or agency 7 15 28 36 12 1 2 49 22 729
2019 11 to 20 years in current department or agency 7 14 29 32 13 2 2 48 21 812
2019 More than 20 years in current department or agency 5 14 34 30 14 2 1 45 20 291
2018 Less than 3 years in current department or agency 5 9 24 29 26 5 2 59 15 578
2018 3 to 10 years in current department or agency 7 15 29 33 14 2 2 48 22 806
2018 11 to 20 years in current department or agency 8 19 31 26 12 2 1 40 28 863
2018 More than 20 years in current department or agency 8 16 29 31 12 3 2 45 25 257
2017 Less than 3 years in current department or agency 3 9 20 27 28 7 5 63 14 635
2017 3 to 10 years in current department or agency 8 15 29 27 15 3 4 45 24 1071
2017 11 to 20 years in current department or agency 9 16 30 27 12 3 3 41 27 1022
2017 More than 20 years in current department or agency 7 18 30 24 12 4 4 39 28 339
2014 Less than 3 years in current department or agency 4 11 25 28 23 5 5 56 17 334
2014 3 to 10 years in current department or agency 9 19 30 25 12 2 3 39 29 1414
2014 11 to 20 years in current department or agency 9 19 35 23 9 2 2 34 30 972
2014 More than 20 years in current department or agency 8 18 32 25 9 3 4 37 28 299

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 10 19 33 21 12 3 2 34 31 530
2019 3 to 10 years in current department or agency 15 23 34 19 5 1 2 25 40 730
2019 11 to 20 years in current department or agency 16 25 33 18 5 1 2 24 42 820
2019 More than 20 years in current department or agency 19 29 29 14 8 0 1 22 48 293
2018 Less than 3 years in current department or agency 8 17 30 22 17 4 3 42 26 578
2018 3 to 10 years in current department or agency 13 24 37 16 7 1 1 24 38 805
2018 11 to 20 years in current department or agency 17 26 34 15 6 1 1 22 44 866
2018 More than 20 years in current department or agency 18 28 34 10 8 1 2 18 47 257
2017 Less than 3 years in current department or agency 9 16 29 21 16 5 5 41 27 637
2017 3 to 10 years in current department or agency 17 21 33 18 7 1 2 26 39 1076
2017 11 to 20 years in current department or agency 19 24 33 14 5 1 3 20 46 1023
2017 More than 20 years in current department or agency 17 23 32 15 8 1 3 25 42 337
2014 Less than 3 years in current department or agency 14 15 28 20 13 5 6 37 32 334
2014 3 to 10 years in current department or agency 20 25 30 16 5 1 2 22 47 1414
2014 11 to 20 years in current department or agency 20 28 32 13 4 1 2 17 50 975
2014 More than 20 years in current department or agency 21 24 29 16 7 1 3 24 47 300

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 4 13 36 30 14 1 1 45 18 528
2019 3 to 10 years in current department or agency 10 19 40 23 6 0 1 29 30 728
2019 11 to 20 years in current department or agency 11 27 39 17 5 0 1 22 39 819
2019 More than 20 years in current department or agency 10 27 42 15 4 0 0 20 38 289
2018 Less than 3 years in current department or agency 6 9 31 30 21 1 2 52 16 578
2018 3 to 10 years in current department or agency 9 20 41 22 7 0 1 30 29 802
2018 11 to 20 years in current department or agency 11 26 42 16 6 0 0 21 37 855
2018 More than 20 years in current department or agency 10 26 42 17 4 1 0 21 36 256
2017 Less than 3 years in current department or agency 3 13 29 28 22 1 4 52 17 636
2017 3 to 10 years in current department or agency 9 20 38 25 7 1 1 33 29 1073
2017 11 to 20 years in current department or agency 12 24 39 17 5 0 3 23 37 1019
2017 More than 20 years in current department or agency 8 29 42 15 5 1 2 20 37 336
2014 Less than 3 years in current department or agency 6 11 31 28 20 2 4 50 17 330
2014 3 to 10 years in current department or agency 10 19 38 25 7 0 2 33 29 1406
2014 11 to 20 years in current department or agency 10 26 43 15 4 0 1 19 37 968
2014 More than 20 years in current department or agency 13 23 44 15 4 0 2 19 37 299

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 7 16 28 27 17 2 2 46 24 529
2019 3 to 10 years in current department or agency 17 24 33 18 6 1 1 25 41 730
2019 11 to 20 years in current department or agency 20 28 32 14 5 0 1 19 48 820
2019 More than 20 years in current department or agency 19 30 31 12 6 0 1 19 50 292
2018 Less than 3 years in current department or agency 8 19 22 24 21 3 3 48 28 577
2018 3 to 10 years in current department or agency 19 26 31 16 6 1 1 23 46 809
2018 11 to 20 years in current department or agency 24 31 28 10 6 1 1 16 56 864
2018 More than 20 years in current department or agency 18 32 30 15 3 0 1 19 51 258
2017 Less than 3 years in current department or agency 8 15 25 21 22 4 5 47 25 633
2017 3 to 10 years in current department or agency 19 27 30 15 7 1 2 22 47 1072
2017 11 to 20 years in current department or agency 23 31 26 12 5 0 2 17 56 1022
2017 More than 20 years in current department or agency 18 28 31 14 7 0 2 21 48 337
2014 Less than 3 years in current department or agency 12 18 26 19 16 3 6 39 33 334
2014 3 to 10 years in current department or agency 23 29 27 13 5 1 2 19 53 1412
2014 11 to 20 years in current department or agency 27 33 28 9 3 0 1 12 60 974
2014 More than 20 years in current department or agency 26 33 26 10 4 0 2 14 60 299

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 9 18 24 25 18 5 2 46 28 531
2019 3 to 10 years in current department or agency 10 20 32 27 9 1 2 37 30 730
2019 11 to 20 years in current department or agency 13 19 34 22 8 1 2 32 34 815
2019 More than 20 years in current department or agency 11 24 30 24 9 0 1 34 36 293
2018 Less than 3 years in current department or agency 9 15 27 20 18 8 3 43 28 577
2018 3 to 10 years in current department or agency 13 18 33 23 10 1 2 34 32 805
2018 11 to 20 years in current department or agency 16 24 30 18 9 1 1 28 41 859
2018 More than 20 years in current department or agency 13 22 29 23 8 2 3 33 36 255
2017 Less than 3 years in current department or agency 6 15 21 20 21 10 8 50 25 638
2017 3 to 10 years in current department or agency 11 19 31 22 12 1 3 36 32 1076
2017 11 to 20 years in current department or agency 11 21 29 25 10 1 3 36 34 1022
2017 More than 20 years in current department or agency 9 20 31 21 12 1 5 36 31 338
2014 Less than 3 years in current department or agency 7 13 21 21 22 10 6 51 23 332
2014 3 to 10 years in current department or agency 10 16 31 26 11 1 4 39 28 1411
2014 11 to 20 years in current department or agency 9 16 34 27 10 1 3 38 26 972
2014 More than 20 years in current department or agency 8 14 37 26 9 2 4 37 23 300

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 8 16 36 23 13 3 2 38 25 531
2019 3 to 10 years in current department or agency 13 23 35 20 6 1 2 27 37 731
2019 11 to 20 years in current department or agency 16 25 35 16 5 1 1 21 42 817
2019 More than 20 years in current department or agency 17 32 30 12 6 2 1 19 51 289
2018 Less than 3 years in current department or agency 8 17 31 23 14 5 2 40 26 581
2018 3 to 10 years in current department or agency 13 22 39 16 6 2 2 23 37 809
2018 11 to 20 years in current department or agency 19 25 34 14 5 2 1 19 46 864
2018 More than 20 years in current department or agency 17 36 28 12 4 1 2 16 54 258
2017 Less than 3 years in current department or agency 7 17 32 15 18 6 5 37 27 637
2017 3 to 10 years in current department or agency 15 22 34 17 7 3 2 25 39 1076
2017 11 to 20 years in current department or agency 19 29 32 11 5 3 3 16 50 1022
2017 More than 20 years in current department or agency 23 25 31 13 5 1 2 18 50 336
2014 Less than 3 years in current department or agency 13 16 29 19 13 5 5 35 33 334
2014 3 to 10 years in current department or agency 18 25 32 14 5 3 3 21 45 1416
2014 11 to 20 years in current department or agency 23 27 32 10 4 2 2 14 53 971
2014 More than 20 years in current department or agency 21 26 34 10 5 1 3 16 48 298

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 7 18 37 24 14 1 1 38 25 533
2019 3 to 10 years in current department or agency 13 21 40 18 7 0 1 25 34 731
2019 11 to 20 years in current department or agency 12 25 39 17 6 0 1 24 37 816
2019 More than 20 years in current department or agency 12 31 35 16 4 1 0 21 44 293

Question 40. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 17 37 20 14 4 6 0 59 19 531
2019 3 to 10 years in current department or agency 10 33 26 20 8 2 0 44 29 728
2019 11 to 20 years in current department or agency 8 30 27 24 8 2 0 39 33 818
2019 More than 20 years in current department or agency 12 30 24 22 9 3 0 44 32 294

Respectful workplace

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 46 29 11 8 5 1 0 76 13 533
2019 3 to 10 years in current department or agency 34 34 11 11 8 0 0 69 20 730
2019 11 to 20 years in current department or agency 31 34 11 13 9 2 0 67 22 820
2019 More than 20 years in current department or agency 41 32 10 9 8 1 0 74 17 292
2018 Less than 3 years in current department or agency 47 30 8 10 3 2 0 78 14 578
2018 3 to 10 years in current department or agency 33 33 10 15 8 1 0 66 24 803
2018 11 to 20 years in current department or agency 26 33 13 13 12 1 0 61 26 865
2018 More than 20 years in current department or agency 34 35 8 12 9 2 0 71 21 254
2017 Less than 3 years in current department or agency 48 29 9 8 3 3 0 79 11 642
2017 3 to 10 years in current department or agency 32 32 14 12 9 1 0 65 21 1076
2017 11 to 20 years in current department or agency 30 34 11 12 11 2 0 65 23 1030
2017 More than 20 years in current department or agency 31 35 11 13 7 3 0 68 20 340
2014 Less than 3 years in current department or agency 51 26 10 7 5 1 0 78 12 335
2014 3 to 10 years in current department or agency 36 31 10 12 8 2 0 68 21 1419
2014 11 to 20 years in current department or agency 34 33 10 12 8 2 0 69 21 975
2014 More than 20 years in current department or agency 43 36 9 7 5 0 0 79 12 300

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 53 32 7 6 3 0 0 85 8 533
2019 3 to 10 years in current department or agency 41 37 8 11 3 0 0 78 14 729
2019 11 to 20 years in current department or agency 38 41 8 9 3 0 0 79 13 821
2019 More than 20 years in current department or agency 46 39 6 7 3 0 0 85 9 291
2018 Less than 3 years in current department or agency 52 34 5 6 2 0 0 87 8 578
2018 3 to 10 years in current department or agency 39 41 9 8 3 0 0 79 11 802
2018 11 to 20 years in current department or agency 36 40 10 9 5 0 0 76 13 866
2018 More than 20 years in current department or agency 42 41 8 7 2 0 0 83 9 255
2017 Less than 3 years in current department or agency 57 29 6 6 1 0 0 87 8 641
2017 3 to 10 years in current department or agency 40 40 8 9 4 0 0 80 12 1077
2017 11 to 20 years in current department or agency 36 43 8 8 4 1 0 80 12 1025
2017 More than 20 years in current department or agency 39 44 7 7 3 1 0 83 10 336
2014 Less than 3 years in current department or agency 53 33 7 4 2 0 0 87 7 335
2014 3 to 10 years in current department or agency 41 38 10 8 3 0 0 79 11 1419
2014 11 to 20 years in current department or agency 36 47 6 7 3 0 0 83 10 976
2014 More than 20 years in current department or agency 45 42 7 4 2 0 0 87 6 300

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 46 38 8 5 2 1 0 85 7 532
2019 3 to 10 years in current department or agency 40 41 12 6 2 0 0 81 8 733
2019 11 to 20 years in current department or agency 38 41 12 6 3 1 0 79 9 819
2019 More than 20 years in current department or agency 46 36 9 5 2 2 0 84 7 294
2018 Less than 3 years in current department or agency 46 39 11 3 0 0 0 85 4 578
2018 3 to 10 years in current department or agency 37 44 11 5 2 0 0 81 8 806
2018 11 to 20 years in current department or agency 34 44 11 7 3 1 0 79 10 866
2018 More than 20 years in current department or agency 42 42 8 5 2 0 0 84 8 252

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 34 44 11 6 2 3 0 80 9 530
2019 3 to 10 years in current department or agency 24 43 17 10 4 1 0 68 15 725
2019 11 to 20 years in current department or agency 20 42 18 13 5 2 0 63 18 820
2019 More than 20 years in current department or agency 25 38 18 9 5 4 0 67 15 294
2018 Less than 3 years in current department or agency 47 35 11 3 2 1 0 84 5 578
2018 3 to 10 years in current department or agency 33 43 14 6 3 1 0 77 9 807
2018 11 to 20 years in current department or agency 26 42 15 8 6 3 0 70 14 866
2018 More than 20 years in current department or agency 33 41 11 9 4 3 0 76 13 256
2017 Less than 3 years in current department or agency 48 35 8 4 1 3 0 86 5 642
2017 3 to 10 years in current department or agency 32 40 15 7 3 3 0 74 11 1076
2017 11 to 20 years in current department or agency 25 42 16 9 6 2 0 68 15 1025
2017 More than 20 years in current department or agency 28 41 15 8 3 5 0 73 12 336
2014 Less than 3 years in current department or agency 52 33 8 3 2 2 0 87 5 335
2014 3 to 10 years in current department or agency 36 38 14 7 3 3 0 76 10 1417
2014 11 to 20 years in current department or agency 31 39 16 7 4 3 0 72 12 976
2014 More than 20 years in current department or agency 35 40 12 7 3 3 0 77 10 300

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 42 35 11 4 2 6 0 82 6 528
2019 3 to 10 years in current department or agency 34 41 13 6 3 3 0 77 10 728
2019 11 to 20 years in current department or agency 30 41 16 6 2 4 0 74 9 816
2019 More than 20 years in current department or agency 38 38 15 3 4 3 0 77 7 289
2018 Less than 3 years in current department or agency 48 30 12 4 2 5 0 82 6 579
2018 3 to 10 years in current department or agency 36 40 14 3 3 4 0 79 7 809
2018 11 to 20 years in current department or agency 32 39 16 4 5 4 0 75 9 861
2018 More than 20 years in current department or agency 42 35 13 5 3 2 0 79 8 256
2017 Less than 3 years in current department or agency 47 31 12 3 1 6 0 84 4 643
2017 3 to 10 years in current department or agency 33 38 16 6 3 4 1 74 9 1077
2017 11 to 20 years in current department or agency 30 39 16 5 5 4 0 72 11 1024
2017 More than 20 years in current department or agency 33 42 14 4 4 4 0 78 8 340
2014 Less than 3 years in current department or agency 49 31 11 1 1 7 0 87 2 335
2014 3 to 10 years in current department or agency 37 36 15 5 3 5 0 76 8 1415
2014 11 to 20 years in current department or agency 33 40 14 4 4 5 0 77 9 976
2014 More than 20 years in current department or agency 37 41 11 2 2 6 1 84 5 300

Question 50. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 55 34 5 3 2 1 0 90 5 530
2019 3 to 10 years in current department or agency 42 39 10 6 3 0 0 82 8 729
2019 11 to 20 years in current department or agency 33 41 12 8 5 0 0 75 13 826
2019 More than 20 years in current department or agency 37 35 14 9 5 0 0 72 14 293
2018 Less than 3 years in current department or agency 62 29 6 2 1 0 0 92 3 575
2018 3 to 10 years in current department or agency 40 39 12 6 3 0 0 79 9 811
2018 11 to 20 years in current department or agency 31 39 14 10 6 1 0 71 15 865
2018 More than 20 years in current department or agency 39 34 12 9 6 0 0 73 15 256
2017 Less than 3 years in current department or agency 61 30 6 2 0 0 0 92 2 641
2017 3 to 10 years in current department or agency 39 39 10 7 4 0 0 79 11 1075
2017 11 to 20 years in current department or agency 30 43 12 8 6 0 0 73 15 1027
2017 More than 20 years in current department or agency 36 36 14 8 6 0 0 72 14 340
2014 Less than 3 years in current department or agency 66 24 6 3 1 0 0 89 4 335
2014 3 to 10 years in current department or agency 38 40 12 6 3 0 0 78 9 1419
2014 11 to 20 years in current department or agency 33 40 12 9 5 0 0 74 15 972
2014 More than 20 years in current department or agency 35 39 9 10 6 1 0 74 16 299

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 26 29 16 8 6 10 5 64 17 533
2019 3 to 10 years in current department or agency 22 30 18 12 8 6 4 57 22 731
2019 11 to 20 years in current department or agency 21 30 18 14 8 7 2 56 24 824
2019 More than 20 years in current department or agency 24 32 18 9 9 5 3 61 20 294
2018 Less than 3 years in current department or agency 22 32 18 6 6 13 4 64 14 578
2018 3 to 10 years in current department or agency 17 31 19 14 9 7 3 53 26 809
2018 11 to 20 years in current department or agency 14 31 20 15 12 6 2 49 30 867
2018 More than 20 years in current department or agency 21 32 17 12 8 6 4 58 22 253
2017 Less than 3 years in current department or agency 30 23 14 8 5 11 8 66 16 640
2017 3 to 10 years in current department or agency 22 26 18 14 10 6 3 53 27 1078
2017 11 to 20 years in current department or agency 18 30 18 12 11 6 4 54 26 1028
2017 More than 20 years in current department or agency 20 34 14 16 9 6 1 59 26 340
2014 Less than 3 years in current department or agency 36 25 12 8 5 9 5 72 15 335
2014 3 to 10 years in current department or agency 26 28 17 12 8 5 3 59 23 1419
2014 11 to 20 years in current department or agency 25 29 15 13 9 6 3 59 24 976
2014 More than 20 years in current department or agency 28 32 17 9 5 6 3 66 15 300

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 33 35 11 10 4 4 2 72 16 532
2019 3 to 10 years in current department or agency 34 36 15 9 4 2 0 72 13 730
2019 11 to 20 years in current department or agency 29 40 13 10 5 1 1 71 16 823
2019 More than 20 years in current department or agency 35 37 10 9 7 3 0 74 16 291
2018 Less than 3 years in current department or agency 38 37 11 8 3 3 1 78 11 576
2018 3 to 10 years in current department or agency 31 41 13 10 3 1 0 73 13 808
2018 11 to 20 years in current department or agency 31 40 12 10 4 2 1 72 15 864
2018 More than 20 years in current department or agency 34 35 13 11 5 2 0 71 16 258
2017 Less than 3 years in current department or agency 43 29 8 8 4 7 2 79 12 638
2017 3 to 10 years in current department or agency 36 38 11 8 3 2 1 77 11 1072
2017 11 to 20 years in current department or agency 34 39 11 9 5 2 0 75 14 1025
2017 More than 20 years in current department or agency 38 35 11 6 4 5 1 77 11 339
2014 Less than 3 years in current department or agency 48 29 8 7 4 3 1 80 12 335
2014 3 to 10 years in current department or agency 39 38 10 7 3 2 0 79 11 1418
2014 11 to 20 years in current department or agency 38 34 11 8 5 4 0 76 13 976
2014 More than 20 years in current department or agency 40 37 8 9 4 2 1 79 13 300

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 34 38 15 6 2 4 0 76 9 529
2019 3 to 10 years in current department or agency 30 38 21 7 3 1 0 69 10 726
2019 11 to 20 years in current department or agency 25 42 20 8 3 1 0 68 12 818
2019 More than 20 years in current department or agency 31 36 22 5 5 1 0 67 10 291
2018 Less than 3 years in current department or agency 40 39 15 3 1 2 0 81 5 578
2018 3 to 10 years in current department or agency 28 42 21 6 2 1 0 70 9 804
2018 11 to 20 years in current department or agency 25 40 22 7 5 1 0 66 12 862
2018 More than 20 years in current department or agency 29 39 20 5 5 1 0 69 10 257

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 20 21 19 10 11 15 3 51 26 533
2019 3 to 10 years in current department or agency 12 19 20 18 17 11 3 37 40 727
2019 11 to 20 years in current department or agency 9 16 20 20 22 10 2 29 48 822
2019 More than 20 years in current department or agency 14 17 21 16 21 9 2 36 41 294
2018 Less than 3 years in current department or agency 21 21 22 9 8 16 3 52 21 579
2018 3 to 10 years in current department or agency 11 20 20 19 18 11 2 35 42 806
2018 11 to 20 years in current department or agency 10 16 21 20 23 9 2 29 48 864
2018 More than 20 years in current department or agency 11 21 21 18 16 11 3 37 39 257
2017 Less than 3 years in current department or agency 23 16 17 10 8 22 5 53 24 640
2017 3 to 10 years in current department or agency 12 19 17 18 19 13 3 36 43 1075
2017 11 to 20 years in current department or agency 10 16 18 18 24 10 3 31 48 1026
2017 More than 20 years in current department or agency 10 17 20 18 20 10 5 32 45 338
2014 Less than 3 years in current department or agency 18 19 16 11 10 18 8 49 29 335
2014 3 to 10 years in current department or agency 11 18 19 18 19 13 2 34 43 1416
2014 11 to 20 years in current department or agency 11 17 18 18 22 12 2 32 47 976
2014 More than 20 years in current department or agency 14 22 13 17 17 12 5 44 40 300

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 41 46 4 6 3 0 0 87 9 533
2019 3 to 10 years in current department or agency 32 49 5 11 3 0 0 81 14 731
2019 11 to 20 years in current department or agency 27 48 5 14 5 0 0 76 20 824
2019 More than 20 years in current department or agency 26 54 6 10 4 0 0 80 14 293
2017 Less than 3 years in current department or agency 41 44 3 8 3 0 0 85 11 643
2017 3 to 10 years in current department or agency 27 51 5 13 4 0 0 78 17 1081
2017 11 to 20 years in current department or agency 25 49 5 14 6 0 0 74 21 1028
2017 More than 20 years in current department or agency 29 50 3 13 5 0 0 79 18 340
2014 Less than 3 years in current department or agency 40 41 4 10 4 0 0 82 14 335
2014 3 to 10 years in current department or agency 27 49 7 13 4 0 0 77 17 1418
2014 11 to 20 years in current department or agency 25 50 5 15 6 0 0 75 20 975
2014 More than 20 years in current department or agency 32 47 5 12 4 0 0 79 16 299

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 44 38 7 7 4 0 0 82 11 531
2019 3 to 10 years in current department or agency 40 40 5 11 3 0 0 80 14 730
2019 11 to 20 years in current department or agency 39 37 7 10 7 0 0 77 17 824
2019 More than 20 years in current department or agency 47 35 5 8 4 0 0 82 12 292
2017 Less than 3 years in current department or agency 48 33 6 9 3 0 0 82 12 642
2017 3 to 10 years in current department or agency 38 37 7 11 7 0 0 76 17 1080
2017 11 to 20 years in current department or agency 42 37 6 10 4 0 0 79 15 1030
2017 More than 20 years in current department or agency 43 40 5 8 3 0 0 83 12 340
2014 Less than 3 years in current department or agency 45 35 7 8 5 0 0 80 12 335
2014 3 to 10 years in current department or agency 39 35 8 10 7 0 0 75 17 1418
2014 11 to 20 years in current department or agency 43 35 6 10 6 0 0 78 16 973
2014 More than 20 years in current department or agency 46 38 5 7 3 0 0 85 10 300

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 45 36 9 7 2 0 0 82 9 524
2019 3 to 10 years in current department or agency 41 39 9 7 3 0 0 80 11 718
2019 11 to 20 years in current department or agency 35 43 9 7 4 1 0 79 11 820
2019 More than 20 years in current department or agency 41 40 11 4 3 0 1 82 7 288
2017 Less than 3 years in current department or agency 53 36 4 5 1 1 0 90 6 641
2017 3 to 10 years in current department or agency 46 36 9 6 2 0 0 83 9 1075
2017 11 to 20 years in current department or agency 40 42 8 7 2 0 0 83 9 1027
2017 More than 20 years in current department or agency 45 37 9 6 2 1 0 82 9 337
2014 Less than 3 years in current department or agency 48 33 9 6 3 1 1 82 9 335
2014 3 to 10 years in current department or agency 38 38 13 7 3 0 0 77 10 1418
2014 11 to 20 years in current department or agency 36 41 10 10 3 0 0 78 12 975
2014 More than 20 years in current department or agency 42 39 9 8 1 0 1 82 9 300

Use of official languages

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 63 20 7 8 2 0 1 83 10 532
2019 3 to 10 years in current department or agency 60 23 6 7 2 0 2 84 10 730
2019 11 to 20 years in current department or agency 61 20 6 9 4 0 1 82 13 820
2019 More than 20 years in current department or agency 53 26 5 10 4 0 2 81 14 294
2017 Less than 3 years in current department or agency 70 17 4 7 1 0 1 87 9 641
2017 3 to 10 years in current department or agency 60 20 6 9 3 0 1 82 12 1081
2017 11 to 20 years in current department or agency 57 22 6 8 6 0 1 80 14 1029
2017 More than 20 years in current department or agency 53 24 5 12 6 0 1 77 18 340
2014 Less than 3 years in current department or agency 65 20 5 5 4 0 1 86 9 335
2014 3 to 10 years in current department or agency 61 21 5 7 4 0 1 83 12 1417
2014 11 to 20 years in current department or agency 54 22 7 9 5 0 2 78 15 974
2014 More than 20 years in current department or agency 54 21 7 13 4 0 0 76 17 299

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 66 19 7 4 2 0 2 87 6 533
2019 3 to 10 years in current department or agency 68 20 4 5 2 0 2 90 6 729
2019 11 to 20 years in current department or agency 69 18 5 5 2 0 2 88 7 821
2019 More than 20 years in current department or agency 65 21 5 4 3 0 3 88 7 291
2017 Less than 3 years in current department or agency 71 17 5 5 1 0 2 89 6 642
2017 3 to 10 years in current department or agency 68 17 5 5 2 0 2 87 8 1078
2017 11 to 20 years in current department or agency 67 19 5 4 3 0 3 88 7 1028
2017 More than 20 years in current department or agency 64 20 6 6 2 0 2 86 8 339
2014 Less than 3 years in current department or agency 69 18 5 3 2 0 4 90 5 334
2014 3 to 10 years in current department or agency 71 16 4 4 3 0 2 89 7 1417
2014 11 to 20 years in current department or agency 70 16 5 4 2 0 3 89 6 975
2014 More than 20 years in current department or agency 73 18 2 4 2 0 2 93 6 300

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 79 11 5 1 1 0 2 92 3 531
2019 3 to 10 years in current department or agency 79 13 2 2 2 0 2 94 4 729
2019 11 to 20 years in current department or agency 82 9 4 1 2 0 2 93 3 819
2019 More than 20 years in current department or agency 84 9 2 1 2 0 2 95 3 290
2017 Less than 3 years in current department or agency 84 9 2 2 2 0 1 94 4 643
2017 3 to 10 years in current department or agency 81 11 3 1 1 0 2 94 3 1078
2017 11 to 20 years in current department or agency 79 13 3 1 2 0 2 93 3 1021
2017 More than 20 years in current department or agency 82 10 2 3 1 1 2 94 4 338
2014 Less than 3 years in current department or agency 81 11 2 1 1 0 3 96 2 335
2014 3 to 10 years in current department or agency 81 10 2 2 2 0 2 93 4 1417
2014 11 to 20 years in current department or agency 79 12 3 2 1 0 3 93 3 977
2014 More than 20 years in current department or agency 79 14 2 1 2 0 2 95 3 300

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 49 22 11 4 4 9 1 79 9 533
2019 3 to 10 years in current department or agency 45 23 12 5 3 10 2 77 10 732
2019 11 to 20 years in current department or agency 40 25 14 5 3 12 2 75 9 824
2019 More than 20 years in current department or agency 45 23 12 4 3 9 3 77 8 294

Collective agreements and terms and conditions of employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 26 49 11 8 3 1 2 78 11 528
2019 3 to 10 years in current department or agency 29 55 6 7 1 0 2 85 8 731
2019 11 to 20 years in current department or agency 27 53 8 6 2 0 4 83 9 826
2019 More than 20 years in current department or agency 28 50 7 8 1 0 5 83 9 293

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 48 29 8 3 1 7 2 86 5 529
2019 3 to 10 years in current department or agency 47 31 10 3 2 5 1 84 5 730
2019 11 to 20 years in current department or agency 45 29 10 4 3 6 4 81 7 825
2019 More than 20 years in current department or agency 47 24 11 5 1 7 5 80 7 294

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 12 88 533
2019 3 to 10 years in current department or agency 12 88 733
2019 11 to 20 years in current department or agency 13 87 825
2019 More than 20 years in current department or agency 14 86 295
2018 Less than 3 years in current department or agency 13 87 578
2018 3 to 10 years in current department or agency 14 86 810
2018 11 to 20 years in current department or agency 16 84 864
2018 More than 20 years in current department or agency 10 90 256

Question 59a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 52 48 67
2019 3 to 10 years in current department or agency 60 40 87
2019 11 to 20 years in current department or agency 53 47 108
2019 More than 20 years in current department or agency 52 48 40
2018 Less than 3 years in current department or agency 59 41 72
2018 3 to 10 years in current department or agency 48 52 110
2018 11 to 20 years in current department or agency 50 50 134
2018 More than 20 years in current department or agency 34 66 24

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 57 43 67
2019 3 to 10 years in current department or agency 57 43 87
2019 11 to 20 years in current department or agency 56 44 108
2019 More than 20 years in current department or agency 46 54 40
2018 Less than 3 years in current department or agency 55 45 72
2018 3 to 10 years in current department or agency 62 38 110
2018 11 to 20 years in current department or agency 62 38 134
2018 More than 20 years in current department or agency 70 30 24

Question 59c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 6 94 67
2019 3 to 10 years in current department or agency 5 95 87
2019 11 to 20 years in current department or agency 10 90 108
2019 More than 20 years in current department or agency 14 86 40
2018 11 to 20 years in current department or agency 8 92 134
2018 More than 20 years in current department or agency 0 100 24

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 0 100 67
2019 3 to 10 years in current department or agency 0 100 87
2019 11 to 20 years in current department or agency 0 100 108
2019 More than 20 years in current department or agency 0 100 40
2018 Less than 3 years in current department or agency 0 100 72
2018 3 to 10 years in current department or agency 0 100 110
2018 11 to 20 years in current department or agency 0 100 134
2018 More than 20 years in current department or agency 0 100 24

Question 59e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 9 91 67
2019 11 to 20 years in current department or agency 11 89 108
2018 3 to 10 years in current department or agency 8 92 110
2018 11 to 20 years in current department or agency 6 94 134

Question 59f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 12 88 67
2019 More than 20 years in current department or agency 13 87 40
2018 11 to 20 years in current department or agency 4 96 134

Question 59g. From whom did you experience harassment on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 More than 20 years in current department or agency 0 100 24

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 51 49 67
2019 3 to 10 years in current department or agency 43 57 87
2019 11 to 20 years in current department or agency 50 50 108
2019 More than 20 years in current department or agency 55 45 40
2018 Less than 3 years in current department or agency 50 50 72
2018 3 to 10 years in current department or agency 42 58 109
2018 11 to 20 years in current department or agency 40 60 134
2018 More than 20 years in current department or agency 59 41 24

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 40 60 67
2019 3 to 10 years in current department or agency 37 63 87
2019 11 to 20 years in current department or agency 31 69 108
2019 More than 20 years in current department or agency 33 67 40
2018 Less than 3 years in current department or agency 38 62 72
2018 3 to 10 years in current department or agency 36 64 109
2018 11 to 20 years in current department or agency 39 61 134
2018 More than 20 years in current department or agency 49 51 24

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 46 54 67
2019 3 to 10 years in current department or agency 47 53 87
2019 11 to 20 years in current department or agency 50 50 108
2019 More than 20 years in current department or agency 69 31 40
2018 Less than 3 years in current department or agency 27 73 72
2018 3 to 10 years in current department or agency 39 61 109
2018 11 to 20 years in current department or agency 52 48 134
2018 More than 20 years in current department or agency 46 54 24

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 49 51 67
2019 3 to 10 years in current department or agency 37 63 87
2019 11 to 20 years in current department or agency 45 55 108
2019 More than 20 years in current department or agency 26 74 40
2018 Less than 3 years in current department or agency 43 57 72
2018 3 to 10 years in current department or agency 39 61 109
2018 11 to 20 years in current department or agency 40 60 134
2018 More than 20 years in current department or agency 50 50 24

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 39 61 67
2019 3 to 10 years in current department or agency 33 67 87
2019 11 to 20 years in current department or agency 27 73 108
2019 More than 20 years in current department or agency 34 66 40
2018 Less than 3 years in current department or agency 27 73 72
2018 3 to 10 years in current department or agency 28 72 109
2018 11 to 20 years in current department or agency 34 66 134
2018 More than 20 years in current department or agency 38 62 24

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 62 38 67
2019 3 to 10 years in current department or agency 58 42 87
2019 11 to 20 years in current department or agency 56 44 108
2019 More than 20 years in current department or agency 37 63 40
2018 Less than 3 years in current department or agency 52 48 72
2018 3 to 10 years in current department or agency 55 45 109
2018 11 to 20 years in current department or agency 51 49 134
2018 More than 20 years in current department or agency 38 62 24

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 42 58 67
2019 3 to 10 years in current department or agency 40 60 87
2019 11 to 20 years in current department or agency 32 68 108
2019 More than 20 years in current department or agency 35 65 40
2018 Less than 3 years in current department or agency 35 65 72
2018 3 to 10 years in current department or agency 31 69 109
2018 11 to 20 years in current department or agency 36 64 134
2018 More than 20 years in current department or agency 34 66 24

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 0 100 87
2018 11 to 20 years in current department or agency 0 100 134
2018 More than 20 years in current department or agency 0 100 24

Question 60i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 10 90 67
2019 11 to 20 years in current department or agency 5 95 108
2018 3 to 10 years in current department or agency 6 94 109
2018 11 to 20 years in current department or agency 6 94 134

Question 60j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 7 93 87
2019 11 to 20 years in current department or agency 8 92 108
2018 Less than 3 years in current department or agency 11 89 72
2018 3 to 10 years in current department or agency 10 90 109
2018 11 to 20 years in current department or agency 8 92 134
2018 More than 20 years in current department or agency 26 74 24

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 56 44 67
2019 3 to 10 years in current department or agency 43 57 87
2019 11 to 20 years in current department or agency 51 49 108
2019 More than 20 years in current department or agency 50 50 40
2018 Less than 3 years in current department or agency 43 57 72
2018 3 to 10 years in current department or agency 54 46 109
2018 11 to 20 years in current department or agency 49 51 134
2018 More than 20 years in current department or agency 51 49 24

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 35 65 67
2019 3 to 10 years in current department or agency 29 71 87
2019 11 to 20 years in current department or agency 29 71 108
2019 More than 20 years in current department or agency 25 75 40
2018 3 to 10 years in current department or agency 24 76 109
2018 11 to 20 years in current department or agency 27 73 134

Question 60m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 11 89 67
2019 3 to 10 years in current department or agency 11 89 87
2019 11 to 20 years in current department or agency 10 90 108
2019 More than 20 years in current department or agency 17 83 40
2018 Less than 3 years in current department or agency 16 84 72
2018 3 to 10 years in current department or agency 11 89 109
2018 11 to 20 years in current department or agency 15 85 134
2018 More than 20 years in current department or agency 26 74 24

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 54 46 66
2019 3 to 10 years in current department or agency 57 43 87
2019 11 to 20 years in current department or agency 49 51 108
2019 More than 20 years in current department or agency 64 36 39
2018 Less than 3 years in current department or agency 56 44 72
2018 3 to 10 years in current department or agency 45 55 110
2018 11 to 20 years in current department or agency 50 50 134
2018 More than 20 years in current department or agency 57 43 24

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 31 69 66
2019 3 to 10 years in current department or agency 30 70 87
2019 11 to 20 years in current department or agency 25 75 108
2019 More than 20 years in current department or agency 23 77 39
2018 Less than 3 years in current department or agency 32 68 72
2018 3 to 10 years in current department or agency 17 83 110
2018 11 to 20 years in current department or agency 26 74 134
2018 More than 20 years in current department or agency 38 62 24

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 7 93 87
2019 11 to 20 years in current department or agency 6 94 108
2018 11 to 20 years in current department or agency 5 95 134

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 10 90 87
2019 11 to 20 years in current department or agency 10 90 108
2018 3 to 10 years in current department or agency 17 83 110
2018 11 to 20 years in current department or agency 14 86 134

Question 61e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 10 90 87
2019 11 to 20 years in current department or agency 8 92 108
2018 3 to 10 years in current department or agency 6 94 110
2018 11 to 20 years in current department or agency 6 94 134

Question 61f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 More than 20 years in current department or agency 0 100 39
2018 Less than 3 years in current department or agency 0 100 72

Question 61g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 11 89 87
2019 11 to 20 years in current department or agency 17 83 108
2018 3 to 10 years in current department or agency 13 87 110
2018 11 to 20 years in current department or agency 12 88 134

Question 61h. What action(s) did you take to address the harassment you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 14 86 87
2019 11 to 20 years in current department or agency 18 82 108
2018 3 to 10 years in current department or agency 7 93 110
2018 11 to 20 years in current department or agency 7 93 134

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 29 71 66
2019 3 to 10 years in current department or agency 28 72 87
2019 11 to 20 years in current department or agency 32 68 108
2019 More than 20 years in current department or agency 18 82 39
2018 Less than 3 years in current department or agency 31 69 72
2018 3 to 10 years in current department or agency 36 64 110
2018 11 to 20 years in current department or agency 34 66 134
2018 More than 20 years in current department or agency 22 78 24

Question 62a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 More than 20 years in current department or agency 0 100 39
2018 3 to 10 years in current department or agency 13 87 106
2018 11 to 20 years in current department or agency 12 88 132

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 More than 20 years in current department or agency 15 85 39
2018 3 to 10 years in current department or agency 16 84 106
2018 11 to 20 years in current department or agency 17 83 132

Question 62c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 3 to 10 years in current department or agency 8 92 106
2018 11 to 20 years in current department or agency 9 91 132

Question 62d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 3 to 10 years in current department or agency 5 95 106
2018 11 to 20 years in current department or agency 8 92 132

Question 62e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Less than 3 years in current department or agency 9 91 72
2018 3 to 10 years in current department or agency 11 89 106
2018 11 to 20 years in current department or agency 8 92 132
2018 More than 20 years in current department or agency 0 100 22

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Less than 3 years in current department or agency 7 93 72
2018 3 to 10 years in current department or agency 11 89 106
2018 11 to 20 years in current department or agency 10 90 132
2018 More than 20 years in current department or agency 0 100 22

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 3 to 10 years in current department or agency 11 89 106
2018 11 to 20 years in current department or agency 9 91 132

Question 62h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Less than 3 years in current department or agency 17 83 72
2018 3 to 10 years in current department or agency 10 90 106
2018 11 to 20 years in current department or agency 8 92 132
2018 More than 20 years in current department or agency 0 100 22

Question 62i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Less than 3 years in current department or agency 9 91 72
2018 3 to 10 years in current department or agency 15 85 106
2018 11 to 20 years in current department or agency 16 84 132
2018 More than 20 years in current department or agency 0 100 22

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 More than 20 years in current department or agency 23 77 39
2018 Less than 3 years in current department or agency 23 77 72
2018 3 to 10 years in current department or agency 30 70 106
2018 11 to 20 years in current department or agency 33 67 132
2018 More than 20 years in current department or agency 37 63 22

Question 62k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Less than 3 years in current department or agency 10 90 72
2018 3 to 10 years in current department or agency 9 91 106
2018 11 to 20 years in current department or agency 15 85 132
2018 More than 20 years in current department or agency 22 78 22

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 More than 20 years in current department or agency 44 56 39
2018 Less than 3 years in current department or agency 42 58 72
2018 3 to 10 years in current department or agency 50 50 106
2018 11 to 20 years in current department or agency 57 43 132
2018 More than 20 years in current department or agency 60 40 22

Question 62m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Less than 3 years in current department or agency 0 100 72
2018 3 to 10 years in current department or agency 0 100 106

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 More than 20 years in current department or agency 65 35 39
2018 Less than 3 years in current department or agency 43 57 72
2018 3 to 10 years in current department or agency 58 42 106
2018 11 to 20 years in current department or agency 64 36 132
2018 More than 20 years in current department or agency 67 33 22

Question 62o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Less than 3 years in current department or agency 0 100 72
2018 More than 20 years in current department or agency 0 100 22

Question 62p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 More than 20 years in current department or agency 20 80 39
2018 3 to 10 years in current department or agency 13 87 106
2018 11 to 20 years in current department or agency 13 87 132

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 16 84 532
2019 3 to 10 years in current department or agency 16 84 734
2019 11 to 20 years in current department or agency 16 84 825
2019 More than 20 years in current department or agency 15 85 293

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 14 14 16 5 4 38 9 52 18 532
2019 3 to 10 years in current department or agency 11 14 24 7 7 30 7 40 23 731
2019 11 to 20 years in current department or agency 8 15 22 10 8 32 5 37 28 824
2019 More than 20 years in current department or agency 12 18 19 7 8 30 5 48 22 295
2018 Less than 3 years in current department or agency 15 13 18 4 3 37 9 52 14 578
2018 3 to 10 years in current department or agency 10 12 23 9 8 32 6 36 28 806
2018 11 to 20 years in current department or agency 8 14 28 8 9 28 4 33 26 865
2018 More than 20 years in current department or agency 12 20 22 8 7 26 5 47 21 255
2017 Less than 3 years in current department or agency 16 10 15 3 2 42 12 57 11 643
2017 3 to 10 years in current department or agency 11 12 22 7 7 33 8 39 24 1081
2017 11 to 20 years in current department or agency 10 13 20 9 9 33 5 38 29 1029
2017 More than 20 years in current department or agency 12 15 20 9 10 30 3 41 28 339
2014 Less than 3 years in current department or agency 15 9 13 3 4 38 17 54 17 334
2014 3 to 10 years in current department or agency 11 13 19 7 6 37 8 42 23 1418
2014 11 to 20 years in current department or agency 10 14 20 9 7 36 5 40 27 976
2014 More than 20 years in current department or agency 13 17 21 6 7 33 3 47 20 300

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 31 28 16 5 3 15 2 71 9 532
2019 3 to 10 years in current department or agency 24 30 22 8 5 10 1 60 15 732
2019 11 to 20 years in current department or agency 23 31 21 9 5 9 1 60 16 825
2019 More than 20 years in current department or agency 30 35 17 6 6 6 0 69 13 293
2018 Less than 3 years in current department or agency 33 28 17 3 3 15 1 73 7 576
2018 3 to 10 years in current department or agency 22 30 21 9 6 12 0 59 17 808
2018 11 to 20 years in current department or agency 18 32 23 10 7 10 0 55 19 868
2018 More than 20 years in current department or agency 26 35 17 6 7 8 0 67 14 257
2017 Less than 3 years in current department or agency 32 24 15 4 1 23 2 74 6 642
2017 3 to 10 years in current department or agency 22 26 22 7 7 15 1 57 17 1076
2017 11 to 20 years in current department or agency 21 30 20 11 6 12 1 57 19 1023
2017 More than 20 years in current department or agency 22 35 16 8 7 11 0 64 17 340
2014 Less than 3 years in current department or agency 30 20 15 4 3 25 3 70 9 334
2014 3 to 10 years in current department or agency 21 26 21 7 4 20 1 59 14 1417
2014 11 to 20 years in current department or agency 19 30 19 8 5 18 1 60 16 975
2014 More than 20 years in current department or agency 23 34 20 4 5 13 1 66 11 300

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 7 93 532
2019 3 to 10 years in current department or agency 8 92 732
2019 11 to 20 years in current department or agency 8 92 825
2019 More than 20 years in current department or agency 6 94 294
2018 Less than 3 years in current department or agency 4 96 580
2018 3 to 10 years in current department or agency 8 92 810
2018 11 to 20 years in current department or agency 9 91 865
2018 More than 20 years in current department or agency 5 95 256

Question 67a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 39 61 34
2019 3 to 10 years in current department or agency 37 63 58
2019 11 to 20 years in current department or agency 31 69 66
2019 More than 20 years in current department or agency 43 57 19
2018 3 to 10 years in current department or agency 36 64 64
2018 11 to 20 years in current department or agency 31 69 77

Question 67b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 78 22 58
2019 11 to 20 years in current department or agency 80 20 66
2018 3 to 10 years in current department or agency 78 22 64
2018 11 to 20 years in current department or agency 85 15 77

Question 67c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 More than 20 years in current department or agency 0 100 19
2018 More than 20 years in current department or agency 0 100 11

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 0 100 34
2019 3 to 10 years in current department or agency 0 100 58
2018 Less than 3 years in current department or agency 0 100 25
2018 11 to 20 years in current department or agency 0 100 77

Question 67e. From whom did you experience discrimination on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 12 88 58
2019 11 to 20 years in current department or agency 7 93 66
2018 Less than 3 years in current department or agency 20 80 25
2018 11 to 20 years in current department or agency 8 92 77

Question 67f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 More than 20 years in current department or agency 0 100 11

Question 67g. From whom did you experience discrimination on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 11 89 58
2019 11 to 20 years in current department or agency 14 86 66
2018 3 to 10 years in current department or agency 7 93 64
2018 11 to 20 years in current department or agency 9 91 77

Question 68a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 27 73 58
2019 11 to 20 years in current department or agency 19 81 66
2018 3 to 10 years in current department or agency 23 77 64
2018 11 to 20 years in current department or agency 21 79 77

Question 68b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 17 83 58
2019 11 to 20 years in current department or agency 10 90 66
2018 3 to 10 years in current department or agency 11 89 64
2018 11 to 20 years in current department or agency 11 89 77

Question 68c. Please indicate the type of discrimination you experienced. Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 14 86 58
2019 11 to 20 years in current department or agency 8 92 66
2018 Less than 3 years in current department or agency 20 80 25
2018 3 to 10 years in current department or agency 13 87 64

Question 68d. Please indicate the type of discrimination you experienced. Religion

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 8 92 58
2019 More than 20 years in current department or agency 0 100 19
2018 Less than 3 years in current department or agency 0 100 25

Question 68e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 45 55 34
2019 3 to 10 years in current department or agency 27 73 58
2019 11 to 20 years in current department or agency 22 78 66
2019 More than 20 years in current department or agency 25 75 19
2018 3 to 10 years in current department or agency 20 80 64
2018 11 to 20 years in current department or agency 30 70 77

Question 68f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 33 67 58
2019 11 to 20 years in current department or agency 29 71 66
2018 Less than 3 years in current department or agency 28 72 25
2018 3 to 10 years in current department or agency 23 77 64
2018 11 to 20 years in current department or agency 29 71 77
2018 More than 20 years in current department or agency 54 46 11

Question 68g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 More than 20 years in current department or agency 0 100 11

Question 68h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 More than 20 years in current department or agency 0 100 19
2018 More than 20 years in current department or agency 0 100 11

Question 68i. Please indicate the type of discrimination you experienced. Marital status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in current department or agency 8 92 66
2019 More than 20 years in current department or agency 0 100 19
2018 11 to 20 years in current department or agency 8 92 77
2018 More than 20 years in current department or agency 0 100 11

Question 68j. Please indicate the type of discrimination you experienced. Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 22 78 58
2019 11 to 20 years in current department or agency 26 74 66
2018 3 to 10 years in current department or agency 16 84 64
2018 11 to 20 years in current department or agency 25 75 77

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 0 100 58
2019 11 to 20 years in current department or agency 0 100 66
2018 3 to 10 years in current department or agency 0 100 64
2018 11 to 20 years in current department or agency 0 100 77

Question 68l. Please indicate the type of discrimination you experienced. Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 15 85 58
2019 11 to 20 years in current department or agency 23 77 66
2018 3 to 10 years in current department or agency 16 84 64
2018 11 to 20 years in current department or agency 18 82 77

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 0 100 34
2019 3 to 10 years in current department or agency 0 100 58
2019 11 to 20 years in current department or agency 0 100 66
2019 More than 20 years in current department or agency 0 100 19
2018 Less than 3 years in current department or agency 0 100 25
2018 3 to 10 years in current department or agency 0 100 64
2018 11 to 20 years in current department or agency 0 100 77
2018 More than 20 years in current department or agency 0 100 11

Question 68n. Please indicate the type of discrimination you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 15 85 58
2019 11 to 20 years in current department or agency 16 84 66
2018 3 to 10 years in current department or agency 11 89 64
2018 11 to 20 years in current department or agency 18 82 77

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 31 69 34
2019 3 to 10 years in current department or agency 24 76 58
2019 11 to 20 years in current department or agency 20 80 65
2019 More than 20 years in current department or agency 27 73 19
2018 3 to 10 years in current department or agency 22 78 64
2018 11 to 20 years in current department or agency 35 65 77

Question 69b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 20 80 34
2019 3 to 10 years in current department or agency 12 88 58
2018 Less than 3 years in current department or agency 19 81 25
2018 3 to 10 years in current department or agency 8 92 64
2018 11 to 20 years in current department or agency 8 92 77
2018 More than 20 years in current department or agency 0 100 11

Question 69c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 More than 20 years in current department or agency 0 100 19
2018 Less than 3 years in current department or agency 0 100 25
2018 More than 20 years in current department or agency 0 100 11

Question 69d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 15 85 58
2018 3 to 10 years in current department or agency 15 85 64
2018 11 to 20 years in current department or agency 12 88 77

Question 69e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 More than 20 years in current department or agency 0 100 19
2018 More than 20 years in current department or agency 0 100 11

Question 69f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in current department or agency 0 100 65
2019 More than 20 years in current department or agency 0 100 19
2018 Less than 3 years in current department or agency 0 100 25
2018 More than 20 years in current department or agency 0 100 11

Question 69g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 15 85 34
2019 11 to 20 years in current department or agency 8 92 65
2018 More than 20 years in current department or agency 0 100 11

Question 69h. What action(s) did you take to address the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 10 90 58
2019 11 to 20 years in current department or agency 11 89 65
2018 11 to 20 years in current department or agency 15 85 77

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 43 57 34
2019 3 to 10 years in current department or agency 56 44 58
2019 11 to 20 years in current department or agency 61 39 65
2019 More than 20 years in current department or agency 59 41 19
2018 3 to 10 years in current department or agency 61 39 64
2018 11 to 20 years in current department or agency 45 55 77

Question 70a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 More than 20 years in current department or agency 0 100 19
2018 More than 20 years in current department or agency 0 100 11

Question 70b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in current department or agency 8 92 60
2018 3 to 10 years in current department or agency 17 83 61
2018 11 to 20 years in current department or agency 6 94 76

Question 70c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in current department or agency 0 100 60
2019 More than 20 years in current department or agency 0 100 19
2018 3 to 10 years in current department or agency 0 100 61
2018 More than 20 years in current department or agency 0 100 11

Question 70d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in current department or agency 0 100 60
2018 More than 20 years in current department or agency 0 100 11

Question 70e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 More than 20 years in current department or agency 0 100 19
2018 More than 20 years in current department or agency 0 100 11

Question 70f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 More than 20 years in current department or agency 0 100 11

Question 70g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 More than 20 years in current department or agency 0 100 19
2018 Less than 3 years in current department or agency 23 77 25

Question 70h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in current department or agency 13 87 60
2018 Less than 3 years in current department or agency 25 75 25
2018 11 to 20 years in current department or agency 8 92 76

Question 70i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in current department or agency 11 89 60
2018 11 to 20 years in current department or agency 8 92 76
2018 More than 20 years in current department or agency 0 100 11

Question 70j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in current department or agency 33 67 60
2018 3 to 10 years in current department or agency 28 72 61
2018 11 to 20 years in current department or agency 34 66 76

Question 70k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in current department or agency 14 86 60
2018 Less than 3 years in current department or agency 0 100 25
2018 11 to 20 years in current department or agency 14 86 76

Question 70l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in current department or agency 53 47 60
2019 More than 20 years in current department or agency 54 46 19
2018 3 to 10 years in current department or agency 48 52 61
2018 11 to 20 years in current department or agency 52 48 76

Question 70m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in current department or agency 0 100 60
2019 More than 20 years in current department or agency 0 100 19
2018 Less than 3 years in current department or agency 0 100 25
2018 3 to 10 years in current department or agency 0 100 61

Question 70n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in current department or agency 78 22 60
2019 More than 20 years in current department or agency 49 51 19
2018 3 to 10 years in current department or agency 69 31 61
2018 11 to 20 years in current department or agency 73 27 76

Question 70o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 More than 20 years in current department or agency 0 100 11

Question 70p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in current department or agency 10 90 60
2018 11 to 20 years in current department or agency 13 87 76

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 7 93 531
2019 3 to 10 years in current department or agency 8 92 733
2019 11 to 20 years in current department or agency 10 90 825
2019 More than 20 years in current department or agency 8 92 295

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 17 12 17 1 3 43 8 59 7 531
2019 3 to 10 years in current department or agency 11 14 24 5 4 35 7 44 14 731
2019 11 to 20 years in current department or agency 10 15 24 6 4 36 4 42 18 824
2019 More than 20 years in current department or agency 16 15 21 4 3 37 5 53 11 295
2018 Less than 3 years in current department or agency 17 14 20 1 1 39 8 58 4 579
2018 3 to 10 years in current department or agency 12 12 24 4 4 38 5 44 13 807
2018 11 to 20 years in current department or agency 9 15 29 5 4 35 3 38 15 867
2018 More than 20 years in current department or agency 14 19 23 5 4 31 4 51 13 257
2017 Less than 3 years in current department or agency 19 10 13 1 0 46 10 67 3 641
2017 3 to 10 years in current department or agency 11 12 22 3 4 41 7 45 13 1077
2017 11 to 20 years in current department or agency 12 13 23 4 4 39 5 45 15 1025
2017 More than 20 years in current department or agency 12 16 22 6 4 36 4 47 17 336
2014 Less than 3 years in current department or agency 14 9 13 1 1 49 13 60 6 334
2014 3 to 10 years in current department or agency 11 12 20 4 2 44 7 47 13 1418
2014 11 to 20 years in current department or agency 10 12 21 4 3 44 5 43 14 976
2014 More than 20 years in current department or agency 11 19 20 2 3 41 3 55 10 300

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 33 27 16 2 2 17 2 75 5 531
2019 3 to 10 years in current department or agency 28 30 20 5 4 12 1 68 9 731
2019 11 to 20 years in current department or agency 25 31 21 5 4 12 1 65 10 825
2019 More than 20 years in current department or agency 33 33 18 4 3 8 0 73 7 292
2018 Less than 3 years in current department or agency 35 28 17 2 1 17 1 76 3 579
2018 3 to 10 years in current department or agency 24 33 19 5 3 14 1 68 11 807
2018 11 to 20 years in current department or agency 22 32 23 6 4 13 0 62 12 867
2018 More than 20 years in current department or agency 30 32 20 3 5 9 0 68 9 256
2017 Less than 3 years in current department or agency 37 24 13 2 1 21 3 80 3 641
2017 3 to 10 years in current department or agency 26 29 19 4 4 17 2 67 10 1075
2017 11 to 20 years in current department or agency 26 30 20 5 4 15 1 66 11 1025
2017 More than 20 years in current department or agency 24 34 19 5 4 13 0 67 10 334
2014 Less than 3 years in current department or agency 32 23 12 2 1 28 2 79 4 334
2014 3 to 10 years in current department or agency 24 27 19 4 2 22 1 67 8 1419
2014 11 to 20 years in current department or agency 22 29 19 4 3 21 1 66 10 974
2014 More than 20 years in current department or agency 25 35 18 3 3 15 0 72 7 299

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 17 83 532
2019 3 to 10 years in current department or agency 16 84 732
2019 11 to 20 years in current department or agency 18 82 824
2019 More than 20 years in current department or agency 13 87 294
2017 Less than 3 years in current department or agency 15 85 643
2017 3 to 10 years in current department or agency 19 81 1078
2017 11 to 20 years in current department or agency 17 83 1022
2017 More than 20 years in current department or agency 14 86 338
2014 Less than 3 years in current department or agency 10 90 334
2014 3 to 10 years in current department or agency 18 82 1417
2014 11 to 20 years in current department or agency 14 86 974
2014 More than 20 years in current department or agency 12 88 299

Question 80. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 79 21 91
2019 3 to 10 years in current department or agency 82 18 116
2019 11 to 20 years in current department or agency 86 14 143
2019 More than 20 years in current department or agency 95 5 39
2017 Less than 3 years in current department or agency 91 9 97
2017 3 to 10 years in current department or agency 85 15 206
2017 11 to 20 years in current department or agency 84 16 177
2017 More than 20 years in current department or agency 86 14 48
2014 Less than 3 years in current department or agency 85 15 33
2014 3 to 10 years in current department or agency 82 18 248
2014 11 to 20 years in current department or agency 84 16 140
2014 More than 20 years in current department or agency 86 14 35

Question 81. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 36 32 9 19 1 1 2 70 21 70
2019 3 to 10 years in current department or agency 45 42 2 8 1 1 0 88 10 95
2019 11 to 20 years in current department or agency 45 29 8 15 3 0 0 75 18 121
2019 More than 20 years in current department or agency 52 34 6 5 0 3 0 88 6 36
2017 Less than 3 years in current department or agency 58 29 3 7 4 0 0 87 10 87
2017 3 to 10 years in current department or agency 51 32 7 6 1 2 0 85 7 176
2017 11 to 20 years in current department or agency 47 37 6 8 2 0 1 84 10 149
2017 More than 20 years in current department or agency 55 25 5 13 3 0 0 80 16 40
2014 Less than 3 years in current department or agency 56 28 3 8 0 0 4 88 8 28
2014 3 to 10 years in current department or agency 49 34 8 5 2 1 1 84 7 203
2014 11 to 20 years in current department or agency 49 30 9 9 3 0 0 79 12 117
2014 More than 20 years in current department or agency 54 32 11 0 4 0 0 85 4 30
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Workplace well-being

A psychologically healthy workplace

Question 30. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 63 21 8 3 4 2 0 86 6 533
2019 3 to 10 years in current department or agency 57 25 9 4 4 0 0 82 8 730
2019 11 to 20 years in current department or agency 55 22 9 5 6 2 0 80 11 824
2019 More than 20 years in current department or agency 60 22 9 2 6 1 0 82 8 294
2018 Less than 3 years in current department or agency 60 24 7 4 3 1 0 86 7 577
2018 3 to 10 years in current department or agency 56 24 9 5 5 0 0 81 10 803
2018 11 to 20 years in current department or agency 45 29 12 5 8 2 0 75 13 864
2018 More than 20 years in current department or agency 51 27 11 7 3 1 0 78 11 255
2017 Less than 3 years in current department or agency 63 23 9 2 2 1 0 87 4 640
2017 3 to 10 years in current department or agency 56 24 9 5 5 1 0 81 10 1078
2017 11 to 20 years in current department or agency 48 26 12 7 6 2 0 76 12 1025
2017 More than 20 years in current department or agency 49 28 9 5 7 3 0 79 12 340

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 18 49 18 4 3 3 5 73 7 73
2019 3 to 10 years in current department or agency 17 52 13 11 3 1 3 71 15 128
2019 11 to 20 years in current department or agency 22 48 11 14 4 0 1 70 18 168
2019 More than 20 years in current department or agency 19 54 12 10 4 1 0 74 14 94

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 34 42 12 7 3 2 0 77 10 529
2019 3 to 10 years in current department or agency 34 44 11 7 4 1 0 78 11 727
2019 11 to 20 years in current department or agency 31 44 14 7 3 1 0 76 10 823
2019 More than 20 years in current department or agency 42 41 8 5 2 1 0 84 8 292
2018 Less than 3 years in current department or agency 37 39 13 6 2 4 1 79 8 580
2018 3 to 10 years in current department or agency 34 43 12 7 3 1 0 78 10 809
2018 11 to 20 years in current department or agency 31 46 13 6 3 1 0 78 9 866
2018 More than 20 years in current department or agency 42 39 11 5 2 1 0 82 7 258
2017 Less than 3 years in current department or agency 41 36 11 6 2 4 0 81 8 643
2017 3 to 10 years in current department or agency 32 44 12 7 4 1 0 77 11 1080
2017 11 to 20 years in current department or agency 31 43 13 6 4 2 0 76 11 1026
2017 More than 20 years in current department or agency 37 40 12 6 4 1 0 77 10 339

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 26 39 17 9 7 2 0 66 17 533
2019 3 to 10 years in current department or agency 19 35 19 16 10 1 0 55 26 730
2019 11 to 20 years in current department or agency 16 36 17 18 11 1 0 53 30 824
2019 More than 20 years in current department or agency 27 31 16 13 12 0 0 59 25 294
2018 Less than 3 years in current department or agency 31 38 15 10 4 3 0 70 14 581
2018 3 to 10 years in current department or agency 19 38 15 17 10 1 0 58 27 810
2018 11 to 20 years in current department or agency 15 34 18 19 13 1 0 50 32 868
2018 More than 20 years in current department or agency 22 38 14 12 11 2 0 62 24 257
2017 Less than 3 years in current department or agency 29 42 14 9 3 3 0 73 13 642
2017 3 to 10 years in current department or agency 16 39 18 15 11 1 0 56 27 1080
2017 11 to 20 years in current department or agency 16 34 16 19 12 2 0 51 32 1027
2017 More than 20 years in current department or agency 18 38 16 16 11 1 0 57 27 339

Work-related stress

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 13 23 24 16 24 0 0 36 39 533
2019 3 to 10 years in current department or agency 9 28 24 16 21 0 1 38 38 733
2019 11 to 20 years in current department or agency 18 27 23 13 17 0 1 46 30 825
2019 More than 20 years in current department or agency 19 31 20 13 14 0 2 52 27 292
2018 Less than 3 years in current department or agency 15 21 28 15 20 1 0 37 35 581
2018 3 to 10 years in current department or agency 12 20 27 15 24 0 2 33 40 810
2018 11 to 20 years in current department or agency 14 24 26 15 18 0 2 39 34 868
2018 More than 20 years in current department or agency 20 24 20 15 19 0 1 45 34 257
2017 Less than 3 years in current department or agency 12 19 20 17 29 0 1 32 47 643
2017 3 to 10 years in current department or agency 12 21 25 15 24 0 2 34 40 1079
2017 11 to 20 years in current department or agency 17 27 23 14 16 1 1 45 32 1023
2017 More than 20 years in current department or agency 15 28 22 12 19 0 4 45 32 337

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 18 28 28 17 9 0 0 46 26 532
2019 3 to 10 years in current department or agency 9 23 32 18 17 0 0 32 35 733
2019 11 to 20 years in current department or agency 8 19 28 25 20 0 0 27 45 823
2019 More than 20 years in current department or agency 11 15 29 25 20 0 1 26 45 294
2018 Less than 3 years in current department or agency 17 26 30 18 8 0 1 43 27 581
2018 3 to 10 years in current department or agency 7 21 30 23 18 0 0 28 42 809
2018 11 to 20 years in current department or agency 6 18 29 25 21 0 1 24 46 868
2018 More than 20 years in current department or agency 8 16 34 26 14 0 0 24 41 256
2017 Less than 3 years in current department or agency 19 30 30 14 6 0 1 50 20 643
2017 3 to 10 years in current department or agency 10 21 31 23 16 0 0 30 39 1078
2017 11 to 20 years in current department or agency 9 17 29 26 18 0 1 26 45 1025
2017 More than 20 years in current department or agency 8 23 30 24 14 0 1 32 38 339

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 28 31 26 8 6 1 0 59 15 527
2019 3 to 10 years in current department or agency 15 29 30 15 11 0 1 44 25 729
2019 11 to 20 years in current department or agency 10 28 27 21 14 0 1 38 35 826
2019 More than 20 years in current department or agency 11 23 30 22 13 0 1 34 36 292
2018 Less than 3 years in current department or agency 26 30 25 10 6 1 1 58 17 577
2018 3 to 10 years in current department or agency 12 29 29 18 11 0 1 41 29 809
2018 11 to 20 years in current department or agency 10 24 31 20 14 0 1 34 34 864
2018 More than 20 years in current department or agency 8 26 35 18 12 0 0 34 31 257
2017 Less than 3 years in current department or agency 29 32 21 10 4 0 2 63 15 641
2017 3 to 10 years in current department or agency 14 30 27 17 11 1 1 45 28 1078
2017 11 to 20 years in current department or agency 11 25 28 20 15 0 1 36 35 1018
2017 More than 20 years in current department or agency 9 25 33 22 10 0 1 35 32 338

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 26 26 24 13 10 1 0 52 23 529
2019 3 to 10 years in current department or agency 13 24 29 18 15 0 1 37 34 731
2019 11 to 20 years in current department or agency 10 23 25 22 19 0 1 33 42 814
2019 More than 20 years in current department or agency 11 20 32 18 17 0 1 31 36 291
2018 Less than 3 years in current department or agency 22 25 23 16 10 1 2 48 27 577
2018 3 to 10 years in current department or agency 10 22 26 22 17 1 1 33 40 812
2018 11 to 20 years in current department or agency 9 20 25 22 22 1 1 30 45 868
2018 More than 20 years in current department or agency 11 22 25 23 15 2 2 34 40 255
2017 Less than 3 years in current department or agency 27 25 21 15 8 2 3 54 24 642
2017 3 to 10 years in current department or agency 13 22 26 19 17 1 1 35 37 1076
2017 11 to 20 years in current department or agency 11 19 26 20 21 1 1 31 42 1027
2017 More than 20 years in current department or agency 12 23 27 18 17 2 2 36 36 336

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 41 27 16 6 5 0 3 71 12 529
2019 3 to 10 years in current department or agency 30 25 20 10 10 0 4 58 21 730
2019 11 to 20 years in current department or agency 21 27 21 15 12 0 4 50 28 821
2019 More than 20 years in current department or agency 19 29 21 18 10 0 2 50 29 290
2018 Less than 3 years in current department or agency 41 23 18 8 5 0 5 67 13 581
2018 3 to 10 years in current department or agency 28 23 23 12 10 0 4 53 23 807
2018 11 to 20 years in current department or agency 22 24 23 14 13 0 4 48 28 865
2018 More than 20 years in current department or agency 20 23 28 18 8 0 3 45 27 255
2017 Less than 3 years in current department or agency 42 26 13 7 4 1 8 74 12 642
2017 3 to 10 years in current department or agency 29 25 20 11 9 0 5 57 22 1079
2017 11 to 20 years in current department or agency 21 23 23 15 13 1 4 46 30 1020
2017 More than 20 years in current department or agency 20 26 25 12 12 0 4 48 26 338

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 28 33 21 7 10 0 0 61 17 532
2019 3 to 10 years in current department or agency 20 26 25 14 13 0 1 47 28 733
2019 11 to 20 years in current department or agency 15 24 26 19 15 0 1 40 34 826
2019 More than 20 years in current department or agency 19 28 27 12 13 0 1 47 26 292
2018 Less than 3 years in current department or agency 30 28 22 11 7 0 1 59 19 580
2018 3 to 10 years in current department or agency 17 28 27 16 12 0 1 45 28 811
2018 11 to 20 years in current department or agency 13 23 26 20 17 0 1 37 37 870
2018 More than 20 years in current department or agency 18 30 25 16 10 0 1 48 26 256
2017 Less than 3 years in current department or agency 31 29 22 12 5 0 1 61 18 638
2017 3 to 10 years in current department or agency 18 27 27 15 11 1 0 46 27 1077
2017 11 to 20 years in current department or agency 16 23 29 19 13 0 0 39 32 1024
2017 More than 20 years in current department or agency 18 30 26 16 8 0 1 49 25 339

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 34 38 17 5 5 1 1 73 10 531
2019 3 to 10 years in current department or agency 20 39 22 11 5 1 1 61 17 731
2019 11 to 20 years in current department or agency 18 34 28 12 6 1 1 53 18 824
2019 More than 20 years in current department or agency 19 32 28 10 8 1 1 52 19 289
2018 Less than 3 years in current department or agency 37 30 21 5 3 1 2 69 9 579
2018 3 to 10 years in current department or agency 17 37 28 11 6 0 1 55 17 806
2018 11 to 20 years in current department or agency 16 33 27 14 8 0 1 50 22 867
2018 More than 20 years in current department or agency 18 32 23 15 9 1 0 51 25 256
2017 Less than 3 years in current department or agency 37 36 15 6 2 1 2 75 9 638
2017 3 to 10 years in current department or agency 20 33 25 13 8 1 1 53 21 1079
2017 11 to 20 years in current department or agency 17 30 26 16 9 1 1 48 26 1023
2017 More than 20 years in current department or agency 19 31 25 16 7 1 1 51 23 340

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 33 33 22 7 3 1 0 68 10 530
2019 3 to 10 years in current department or agency 19 36 28 11 6 0 1 55 17 729
2019 11 to 20 years in current department or agency 15 36 28 14 6 0 0 51 21 823
2019 More than 20 years in current department or agency 15 30 30 15 7 1 2 46 23 292
2018 Less than 3 years in current department or agency 28 34 23 10 3 1 2 64 13 578
2018 3 to 10 years in current department or agency 16 39 25 13 6 0 0 55 19 807
2018 11 to 20 years in current department or agency 14 33 27 17 7 0 1 48 24 863
2018 More than 20 years in current department or agency 14 32 27 16 10 0 1 46 26 255
2017 Less than 3 years in current department or agency 33 35 20 8 2 1 2 69 10 637
2017 3 to 10 years in current department or agency 19 34 25 13 6 1 1 54 20 1079
2017 11 to 20 years in current department or agency 15 30 27 17 9 1 1 45 27 1022
2017 More than 20 years in current department or agency 15 31 27 18 7 1 1 47 26 340

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 37 30 19 8 4 1 0 68 13 530
2019 3 to 10 years in current department or agency 28 39 17 9 6 0 1 68 15 727
2019 11 to 20 years in current department or agency 24 38 23 10 4 0 1 63 14 822
2019 More than 20 years in current department or agency 26 37 18 10 7 1 1 64 18 292
2018 Less than 3 years in current department or agency 33 33 20 8 5 0 1 67 13 579
2018 3 to 10 years in current department or agency 25 37 22 10 5 0 1 63 16 803
2018 11 to 20 years in current department or agency 22 34 23 12 6 0 2 57 19 864
2018 More than 20 years in current department or agency 24 35 20 13 7 0 1 59 20 257
2017 Less than 3 years in current department or agency 33 35 18 9 3 0 1 70 11 638
2017 3 to 10 years in current department or agency 27 34 20 10 7 1 1 63 17 1080
2017 11 to 20 years in current department or agency 23 34 23 11 6 1 1 59 18 1024
2017 More than 20 years in current department or agency 24 36 20 12 5 0 2 62 17 339

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 46 29 14 5 5 0 1 76 10 530
2019 3 to 10 years in current department or agency 36 28 17 10 8 0 1 64 18 725
2019 11 to 20 years in current department or agency 28 31 20 11 10 0 0 58 22 821
2019 More than 20 years in current department or agency 34 25 14 10 15 1 1 60 26 292

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 39 30 20 6 4 0 0 70 10 527
2019 3 to 10 years in current department or agency 29 33 23 9 4 0 1 63 14 729
2019 11 to 20 years in current department or agency 23 31 27 12 7 0 1 54 19 819
2019 More than 20 years in current department or agency 18 30 27 16 7 1 1 49 23 291
2018 Less than 3 years in current department or agency 32 35 20 8 3 0 1 68 11 576
2018 3 to 10 years in current department or agency 25 33 26 12 4 0 1 58 16 804
2018 11 to 20 years in current department or agency 19 33 26 14 7 0 1 52 21 859
2018 More than 20 years in current department or agency 19 32 24 17 6 0 0 52 24 254
2017 Less than 3 years in current department or agency 36 34 18 8 2 1 1 72 10 638
2017 3 to 10 years in current department or agency 29 31 21 11 6 1 1 60 18 1075
2017 11 to 20 years in current department or agency 19 28 27 16 8 1 2 48 24 1021
2017 More than 20 years in current department or agency 16 29 24 17 10 1 3 47 28 336

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 54 23 15 5 3 0 0 77 8 527
2019 3 to 10 years in current department or agency 46 28 14 6 4 0 1 75 10 724
2019 11 to 20 years in current department or agency 43 29 14 7 6 0 1 73 12 818
2019 More than 20 years in current department or agency 47 30 12 4 5 0 2 79 9 291
2018 Less than 3 years in current department or agency 55 23 11 6 3 0 2 80 9 579
2018 3 to 10 years in current department or agency 44 28 15 7 5 0 2 73 12 801
2018 11 to 20 years in current department or agency 45 26 15 8 4 0 2 72 12 863
2018 More than 20 years in current department or agency 51 30 7 8 4 0 1 81 12 255
2017 Less than 3 years in current department or agency 61 22 10 4 2 0 1 83 6 640
2017 3 to 10 years in current department or agency 48 29 13 6 3 1 1 77 9 1078
2017 11 to 20 years in current department or agency 54 25 13 5 2 0 1 80 7 1025
2017 More than 20 years in current department or agency 56 22 13 3 3 0 2 80 7 340

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 73 13 5 3 1 1 5 91 4 528
2019 3 to 10 years in current department or agency 72 12 5 2 2 0 6 90 4 729
2019 11 to 20 years in current department or agency 70 13 5 3 2 1 6 90 5 819
2019 More than 20 years in current department or agency 68 11 6 2 3 1 10 89 5 289
2018 Less than 3 years in current department or agency 74 12 6 2 1 1 4 91 3 578
2018 3 to 10 years in current department or agency 70 15 6 2 2 1 5 90 4 805
2018 11 to 20 years in current department or agency 67 15 6 3 2 1 6 87 6 862
2018 More than 20 years in current department or agency 71 14 4 2 2 0 6 91 5 255

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 73 11 5 3 4 1 4 88 7 531
2019 3 to 10 years in current department or agency 72 12 6 3 4 0 2 86 8 729
2019 11 to 20 years in current department or agency 68 11 9 4 4 0 3 82 8 822
2019 More than 20 years in current department or agency 69 12 5 4 5 1 3 85 9 293
2018 Less than 3 years in current department or agency 75 10 5 2 2 1 4 90 4 575
2018 3 to 10 years in current department or agency 66 15 7 4 3 1 3 85 8 805
2018 11 to 20 years in current department or agency 62 15 7 6 4 1 4 81 11 861
2018 More than 20 years in current department or agency 69 16 6 4 2 0 3 88 6 254
2017 Less than 3 years in current department or agency 78 11 3 2 1 1 4 94 3 640
2017 3 to 10 years in current department or agency 68 13 7 4 4 0 3 84 8 1078
2017 11 to 20 years in current department or agency 65 15 8 5 4 1 2 83 9 1026
2017 More than 20 years in current department or agency 67 13 7 4 5 0 3 83 9 340

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 58 26 8 3 3 0 2 86 6 528
2019 3 to 10 years in current department or agency 50 31 12 3 2 0 1 82 5 727
2019 11 to 20 years in current department or agency 47 33 10 5 3 0 2 81 8 822
2019 More than 20 years in current department or agency 50 31 11 2 5 0 1 82 7 293
2018 Less than 3 years in current department or agency 59 24 10 4 2 0 2 84 6 579
2018 3 to 10 years in current department or agency 49 28 15 4 2 0 1 78 6 807
2018 11 to 20 years in current department or agency 48 31 12 6 2 0 1 79 8 860
2018 More than 20 years in current department or agency 55 25 16 2 2 0 2 81 3 257
2017 Less than 3 years in current department or agency 59 25 9 2 1 0 3 87 4 641
2017 3 to 10 years in current department or agency 48 32 10 5 3 0 2 82 9 1076
2017 11 to 20 years in current department or agency 50 29 13 4 2 0 2 81 6 1026
2017 More than 20 years in current department or agency 46 33 13 3 2 1 2 82 5 338

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 65 18 7 4 5 0 2 84 9 530
2019 3 to 10 years in current department or agency 55 23 10 6 4 0 2 79 11 728
2019 11 to 20 years in current department or agency 52 24 13 5 3 0 2 77 9 820
2019 More than 20 years in current department or agency 57 21 9 6 6 0 2 79 12 292
2018 Less than 3 years in current department or agency 65 18 9 3 4 0 1 83 7 576
2018 3 to 10 years in current department or agency 51 22 13 6 6 0 1 74 12 806
2018 11 to 20 years in current department or agency 45 26 12 7 7 0 1 72 15 855
2018 More than 20 years in current department or agency 51 28 10 6 4 0 2 80 9 255
2017 Less than 3 years in current department or agency 68 16 9 3 1 0 3 87 4 642
2017 3 to 10 years in current department or agency 55 21 10 6 5 0 2 78 11 1080
2017 11 to 20 years in current department or agency 53 20 12 8 5 0 2 76 13 1026
2017 More than 20 years in current department or agency 52 23 12 5 6 0 2 76 11 339

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 60 8 3 1 1 0 27 94 2 525
2019 3 to 10 years in current department or agency 60 11 4 2 0 0 22 92 3 729
2019 11 to 20 years in current department or agency 49 18 8 2 1 0 22 85 5 818
2019 More than 20 years in current department or agency 50 21 8 3 1 0 17 85 5 292
2018 Less than 3 years in current department or agency 60 8 4 2 1 0 25 91 4 577
2018 3 to 10 years in current department or agency 51 13 7 1 1 0 26 87 3 799
2018 11 to 20 years in current department or agency 45 23 9 2 1 0 21 86 3 854
2018 More than 20 years in current department or agency 48 22 6 3 1 0 21 88 5 256
2017 Less than 3 years in current department or agency 61 9 4 1 1 0 23 92 3 639
2017 3 to 10 years in current department or agency 54 13 5 1 1 0 25 90 3 1080
2017 11 to 20 years in current department or agency 52 18 7 2 1 0 20 87 4 1026
2017 More than 20 years in current department or agency 45 21 8 2 0 0 23 86 4 336

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 70 18 5 2 1 0 4 92 3 529
2019 3 to 10 years in current department or agency 62 20 10 3 2 0 4 85 5 724
2019 11 to 20 years in current department or agency 55 23 12 3 1 0 5 83 4 817
2019 More than 20 years in current department or agency 60 22 8 1 3 1 5 87 5 292
2018 Less than 3 years in current department or agency 66 18 6 2 0 0 7 91 2 573
2018 3 to 10 years in current department or agency 56 21 13 3 1 0 5 82 5 805
2018 11 to 20 years in current department or agency 57 23 9 3 2 0 6 86 5 858
2018 More than 20 years in current department or agency 59 24 6 4 0 0 7 89 5 254
2017 Less than 3 years in current department or agency 71 14 6 1 0 1 6 92 2 640
2017 3 to 10 years in current department or agency 60 20 9 2 1 0 8 87 3 1077
2017 11 to 20 years in current department or agency 58 21 11 3 1 1 6 84 4 1010
2017 More than 20 years in current department or agency 57 21 10 4 0 0 8 85 4 336

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 69 12 7 4 5 0 3 83 9 531
2019 3 to 10 years in current department or agency 78 10 4 2 2 0 4 92 4 727
2019 11 to 20 years in current department or agency 78 12 3 1 1 1 4 94 2 823
2019 More than 20 years in current department or agency 87 7 1 0 1 0 5 98 1 293
2018 Less than 3 years in current department or agency 58 13 9 5 9 1 4 75 15 578
2018 3 to 10 years in current department or agency 74 14 5 2 2 0 3 91 4 804
2018 11 to 20 years in current department or agency 77 12 3 1 2 0 5 94 2 860
2018 More than 20 years in current department or agency 85 8 2 0 0 0 5 98 0 257
2017 Less than 3 years in current department or agency 53 15 12 7 10 0 3 70 18 643
2017 3 to 10 years in current department or agency 66 15 6 3 4 0 5 86 7 1080
2017 11 to 20 years in current department or agency 73 14 5 2 1 1 5 92 3 1027
2017 More than 20 years in current department or agency 75 13 3 2 0 1 6 95 2 340

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 49 29 13 4 3 0 2 79 7 529
2019 3 to 10 years in current department or agency 49 30 14 4 2 0 2 81 5 725
2019 11 to 20 years in current department or agency 51 26 15 5 1 0 2 78 6 820
2019 More than 20 years in current department or agency 55 27 11 3 2 0 1 84 5 293
2018 Less than 3 years in current department or agency 48 27 14 6 2 0 3 77 8 578
2018 3 to 10 years in current department or agency 46 34 13 3 2 0 1 82 5 805
2018 11 to 20 years in current department or agency 45 30 17 3 2 0 3 78 5 856
2018 More than 20 years in current department or agency 51 28 12 3 4 0 3 81 7 256
2017 Less than 3 years in current department or agency 51 28 13 4 1 1 2 81 5 641
2017 3 to 10 years in current department or agency 47 32 14 3 2 0 3 81 5 1079
2017 11 to 20 years in current department or agency 50 29 13 4 2 0 2 81 6 1025
2017 More than 20 years in current department or agency 48 29 12 4 2 0 4 81 7 336

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 14 35 36 11 4 0 0 48 15 533
2019 3 to 10 years in current department or agency 8 26 43 17 6 0 0 34 23 733
2019 11 to 20 years in current department or agency 6 24 40 23 7 0 0 31 29 824
2019 More than 20 years in current department or agency 8 20 39 26 7 0 0 29 32 293
2018 Less than 3 years in current department or agency 12 34 39 12 3 0 0 46 15 583
2018 3 to 10 years in current department or agency 7 25 41 19 7 0 0 32 27 811
2018 11 to 20 years in current department or agency 5 20 42 24 9 0 0 25 33 864
2018 More than 20 years in current department or agency 5 21 44 24 6 0 0 26 30 257
2017 Less than 3 years in current department or agency 12 35 39 12 3 0 0 46 15 643
2017 3 to 10 years in current department or agency 5 25 45 18 7 1 0 30 25 1081
2017 11 to 20 years in current department or agency 5 20 41 23 11 1 0 25 34 1027
2017 More than 20 years in current department or agency 5 19 42 22 11 0 0 24 33 339

Question 76. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 9 19 36 24 11 0 0 35 28 532
2019 3 to 10 years in current department or agency 10 23 43 17 6 0 0 23 33 726
2019 11 to 20 years in current department or agency 13 26 42 17 3 0 0 20 39 818
2019 More than 20 years in current department or agency 11 28 41 15 5 0 0 20 39 292
2018 Less than 3 years in current department or agency 6 17 40 26 11 0 0 37 22 574
2018 3 to 10 years in current department or agency 10 24 41 19 6 0 0 25 34 798
2018 11 to 20 years in current department or agency 14 30 38 14 4 0 0 18 44 857
2018 More than 20 years in current department or agency 8 31 40 14 7 0 0 21 39 252
2017 Less than 3 years in current department or agency 4 16 42 24 13 0 1 37 20 641
2017 3 to 10 years in current department or agency 9 22 44 19 5 0 0 24 31 1075
2017 11 to 20 years in current department or agency 11 27 42 16 3 0 0 19 38 1023
2017 More than 20 years in current department or agency 7 27 42 19 4 0 0 23 35 339
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Compensation

Pay or other compensation issues

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 13 23 25 18 19 1 0 14 86 532
2019 3 to 10 years in current department or agency 11 25 29 15 18 2 0 11 89 730
2019 11 to 20 years in current department or agency 22 30 23 10 12 3 0 23 77 819
2019 More than 20 years in current department or agency 26 31 25 8 7 2 1 27 73 293
2018 Less than 3 years in current department or agency 20 23 26 16 14 2 0 20 80 582
2018 3 to 10 years in current department or agency 20 21 25 16 15 2 1 21 79 811
2018 11 to 20 years in current department or agency 29 25 22 8 11 4 1 30 70 867
2018 More than 20 years in current department or agency 30 26 20 10 8 5 2 32 68 258
2017 Less than 3 years in current department or agency 16 18 23 16 24 2 1 17 83 642
2017 3 to 10 years in current department or agency 24 20 21 15 15 4 1 25 75 1080
2017 11 to 20 years in current department or agency 33 23 18 9 11 5 1 35 65 1030
2017 More than 20 years in current department or agency 32 23 21 12 7 4 1 34 66 339

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 78 22 456
2019 3 to 10 years in current department or agency 67 33 635
2019 11 to 20 years in current department or agency 58 42 615
2019 More than 20 years in current department or agency 56 44 205

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 24 76 453
2019 3 to 10 years in current department or agency 30 70 628
2019 11 to 20 years in current department or agency 31 69 606
2019 More than 20 years in current department or agency 35 65 195
2018 Less than 3 years in current department or agency 25 75 460
2018 3 to 10 years in current department or agency 26 74 620
2018 11 to 20 years in current department or agency 27 73 574
2018 More than 20 years in current department or agency 31 69 163

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 36 19 14 11 11 2 6 60 25 531
2019 3 to 10 years in current department or agency 30 19 18 12 14 0 7 53 27 725
2019 11 to 20 years in current department or agency 36 18 15 9 12 1 9 61 23 818
2019 More than 20 years in current department or agency 43 15 11 11 9 1 10 65 22 290
2018 Less than 3 years in current department or agency 36 17 17 8 9 3 11 61 20 580
2018 3 to 10 years in current department or agency 34 17 16 11 13 1 8 55 27 808
2018 11 to 20 years in current department or agency 36 16 14 9 12 1 10 59 24 866
2018 More than 20 years in current department or agency 42 10 14 11 7 1 16 63 21 258

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 8 18 18 21 27 2 5 28 52 453
2019 3 to 10 years in current department or agency 6 19 13 22 32 2 6 27 59 630
2019 11 to 20 years in current department or agency 5 17 15 24 28 2 9 25 58 609
2019 More than 20 years in current department or agency 4 22 14 22 20 3 16 31 51 205
2018 Less than 3 years in current department or agency 11 22 19 19 20 2 7 36 44 456
2018 3 to 10 years in current department or agency 5 18 18 20 34 1 5 24 56 627
2018 11 to 20 years in current department or agency 7 15 18 21 30 2 7 24 57 578
2018 More than 20 years in current department or agency 4 19 17 20 29 5 6 26 55 165
2017 Less than 3 years in current department or agency 11 18 15 17 30 2 8 32 51 524
2017 3 to 10 years in current department or agency 5 14 16 20 35 2 8 22 60 777
2017 11 to 20 years in current department or agency 5 13 14 17 36 2 13 21 62 633
2017 More than 20 years in current department or agency 4 13 15 19 36 3 11 19 64 211

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 3 12 13 23 43 2 3 17 70 454
2019 3 to 10 years in current department or agency 3 10 10 23 48 2 5 13 76 631
2019 11 to 20 years in current department or agency 3 7 13 20 45 3 10 12 74 612
2019 More than 20 years in current department or agency 2 9 14 21 34 3 17 14 69 205
2018 Less than 3 years in current department or agency 2 11 14 22 44 2 4 14 71 457
2018 3 to 10 years in current department or agency 2 9 12 19 54 1 4 11 76 629
2018 11 to 20 years in current department or agency 2 9 12 21 49 2 6 11 76 577
2018 More than 20 years in current department or agency 2 11 12 22 39 5 9 15 71 165
2017 Less than 3 years in current department or agency 2 5 10 18 59 2 4 7 82 524
2017 3 to 10 years in current department or agency 1 4 10 17 61 2 4 6 84 776
2017 11 to 20 years in current department or agency 1 6 8 17 56 2 10 8 83 630
2017 More than 20 years in current department or agency 2 4 8 18 54 4 9 7 83 210
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