2019 Public Service Employee Survey Results by Theme for the Public Service Commission of Canada by Question 93. What is your current employee status?

The results of the 2019 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	37	41	10	8	4	0	79	11	615
2019	Casual	49	24	17	10	0	0	73	10	18
2019	Student	32	39	15	7	5	2	73	13	41
2018	Indeterminate (permanent)	35	41	12	7	6	0	76	12	522
2018	Casual	59	16	8	18	0	0	74	18	12
2018	Student	26	42	21	11	0	0	68	11	19
2017	Indeterminate (permanent)	29	45	12	9	5	0	74	14	541
2017	Term	16	40	17	5	22	0	56	27	18
2017	Casual	59	24	17	0	0	0	83	0	12
2017	Student	37	42	16	0	5	0	79	5	19
2014	Indeterminate (permanent)	28	45	13	9	5	0	73	14	563
2014	Casual	51	39	0	10	0	0	90	10	10
2011	Indeterminate (permanent)	37	39	13	7	4	0	75	12	676
2011	Term	37	28	34	0	0	0	66	0	18
2011	Casual	54	30	7	8	0	0	85	8	13
2011	Student	15	31	46	7	0	0	46	7	13
2008	Indeterminate (permanent)	34	43	12	8	4	0	76	12	721
2008	Term	35	49	9	3	3	0	85	6	31
2008	Student	17	57	0	26	0	0	74	26	12

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	36	39	12	10	4	0	75	13	617
2019	Casual	66	12	5	10	0	7	84	10	18
2019	Student	54	32	10	2	2	0	85	5	41
2018	Indeterminate (permanent)	34	35	15	9	6	0	69	15	521
2018	Casual	67	16	8	10	0	0	82	10	12
2018	Student	37	42	16	5	0	0	79	5	19
2017	Indeterminate (permanent)	29	38	16	10	7	1	67	16	540
2017	Term	23	28	22	10	17	0	51	27	18
2017	Casual	67	33	0	0	0	0	100	0	12
2017	Student	21	53	21	0	5	0	74	5	19

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	50	34	9	6	1	84	7	615
2019	Casual	71	22	7	0	0	93	0	18
2019	Student	46	41	7	5	0	88	5	41
2018	Indeterminate (permanent)	45	38	11	4	2	83	6	519
2018	Casual	74	8	18	0	0	82	0	12
2018	Student	37	16	37	11	0	53	11	19
2017	Indeterminate (permanent)	44	39	11	3	3	83	6	540
2017	Term	51	22	11	11	5	73	16	18
2017	Casual	100	0	0	0	0	100	0	12
2017	Student	32	47	16	5	0	79	5	19
2014	Indeterminate (permanent)	55	32	8	2	2	88	4	563
2014	Casual	82	18	0	0	0	100	0	10
2011	Indeterminate (permanent)	56	32	7	3	1	89	4	675
2011	Term	54	34	12	0	0	88	0	18
2011	Casual	54	39	7	0	0	93	0	13
2011	Student	45	16	39	0	0	61	0	13

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	41	41	10	6	2	82	8	618
2019	Casual	56	29	9	0	6	85	6	18
2019	Student	46	29	10	12	2	76	15	41
2018	Indeterminate (permanent)	37	41	12	6	3	78	10	520
2018	Casual	67	33	0	0	0	100	0	12
2018	Student	32	58	5	5	0	89	5	19
2017	Indeterminate (permanent)	33	44	12	6	4	77	11	541
2017	Term	36	27	16	5	16	62	22	18
2017	Casual	93	7	0	0	0	100	0	12
2017	Student	47	37	11	0	5	84	5	19
2014	Indeterminate (permanent)	35	42	13	7	3	77	9	563
2014	Casual	71	29	0	0	0	100	0	10
2011	Indeterminate (permanent)	42	41	9	6	3	83	8	677
2011	Term	54	29	11	6	0	83	6	18
2011	Casual	62	22	0	15	0	85	15	13
2011	Student	31	31	31	7	0	61	7	13
2008	Indeterminate (permanent)	39	43	8	7	3	83	9	727
2008	Term	50	38	6	0	6	88	6	31
2008	Student	26	48	26	0	0	74	0	12

Question 51. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	48	31	12	5	2	1	81	7	614
2019	Casual	69	21	0	0	10	0	90	10	18
2019	Student	66	22	7	5	0	0	88	5	41
2018	Indeterminate (permanent)	41	32	15	6	4	1	74	10	517
2018	Casual	71	18	10	0	0	0	90	0	12
2018	Student	53	21	11	11	5	0	74	16	19
2017	Indeterminate (permanent)	34	35	15	9	6	1	70	15	540
2017	Term	29	27	18	5	16	5	59	22	18
2017	Casual	68	32	0	0	0	0	100	0	12
2017	Student	56	39	0	6	0	0	94	6	18
2014	Indeterminate (permanent)	29	36	18	8	7	1	66	16	563
2014	Casual	31	59	10	0	0	0	90	0	10
2011	Indeterminate (permanent)	34	35	15	10	5	1	70	15	678
2011	Term	56	22	21	0	0	0	79	0	18
2011	Casual	71	7	14	8	0	0	78	8	13
2011	Student	30	38	32	0	0	0	68	0	13

Question 52. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	44	36	12	6	3	0	80	8	614
2019	Casual	62	23	5	0	10	0	85	10	18
2019	Student	68	12	10	7	0	2	83	8	41
2018	Indeterminate (permanent)	37	37	14	8	3	1	75	11	518
2018	Casual	79	11	10	0	0	0	90	0	12
2018	Student	37	42	11	5	5	0	79	11	19
2017	Indeterminate (permanent)	32	38	15	8	5	0	71	14	541
2017	Term	23	28	22	16	11	0	51	27	18
2017	Casual	70	30	0	0	0	0	100	0	12
2017	Student	58	32	5	5	0	0	89	5	19
2014	Indeterminate (permanent)	29	41	15	9	6	0	69	15	562
2014	Casual	31	59	10	0	0	0	90	0	10
2011	Indeterminate (permanent)	34	39	13	9	6	0	72	15	676
2011	Term	56	33	10	0	0	0	90	0	18
2011	Casual	71	7	14	8	0	0	78	8	13
2011	Student	30	47	23	0	0	0	77	0	13
2008	Indeterminate (permanent)	30	39	13	12	5	0	70	17	728
2008	Term	44	42	9	3	3	0	85	6	31
2008	Student	41	41	9	0	0	9	91	0	12

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	39	22	15	12	9	3	0	63	21	616
2019	Casual	50	9	19	5	10	7	0	63	16	18
2019	Student	34	24	12	10	7	10	2	67	19	41
2018	Indeterminate (permanent)	31	25	18	12	9	4	1	59	22	521
2018	Casual	49	18	18	8	0	0	7	72	8	12
2018	Student	32	16	21	11	11	5	5	53	24	19
2017	Indeterminate (permanent)	29	23	20	12	12	4	1	54	25	541
2017	Term	23	17	11	11	33	5	0	42	46	18
2017	Casual	52	24	17	0	0	0	7	82	0	12
2017	Student	32	26	16	11	0	11	5	69	13	19
2014	Indeterminate (permanent)	28	24	16	14	14	4	0	54	29	562
2014	Casual	31	10	19	11	0	0	29	57	16	10
2011	Indeterminate (permanent)	30	26	16	13	11	3	1	58	26	673
2011	Term	44	17	11	22	0	6	0	65	23	18
2011	Casual	55	16	14	0	8	0	7	76	9	13
2011	Student	23	39	8	29	0	0	0	62	29	13
2008	Indeterminate (permanent)	29	25	16	15	9	6	0	58	25	726
2008	Term	34	33	19	6	3	6	0	71	9	31
2008	Student	24	9	35	24	9	0	0	33	33	12

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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	55	25	10	4	2	1	3	83	7	615
2019	Casual	83	5	12	0	0	0	0	88	0	18
2019	Student	54	22	10	10	0	0	5	79	10	41

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	52	29	9	3	3	2	1	84	7	612
2019	Casual	80	10	4	6	0	0	0	90	6	18
2019	Student	66	15	12	7	0	0	0	80	7	41
2018	Indeterminate (permanent)	45	32	9	6	5	2	1	79	11	521
2018	Casual	64	21	0	0	0	0	15	100	0	12
2018	Student	63	16	21	0	0	0	0	79	0	19
2017	Indeterminate (permanent)	48	30	10	5	4	2	0	80	9	541
2017	Term	43	23	11	12	5	5	0	70	18	18
2017	Casual	70	30	0	0	0	0	0	100	0	12
2017	Student	63	21	5	5	0	5	0	89	6	19
2014	Indeterminate (permanent)	39	33	12	8	4	2	1	75	12	563
2014	Casual	49	51	0	0	0	0	0	100	0	10
2011	Indeterminate (permanent)	45	32	10	6	5	2	1	79	11	677
2011	Term	62	22	10	0	5	0	0	84	5	18
2011	Casual	55	38	0	0	0	7	0	100	0	13
2011	Student	42	58	0	0	0	0	0	100	0	12
2008	Indeterminate (permanent)	40	32	12	9	5	2	1	74	14	726
2008	Term	44	25	0	12	9	6	4	76	24	31
2008	Student	33	35	17	15	0	0	0	67	15	12

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	52	30	9	5	3	1	1	83	8	612
2019	Casual	66	24	4	6	0	0	0	90	6	17
2019	Student	51	34	10	2	2	0	0	85	5	41
2018	Indeterminate (permanent)	44	32	12	5	5	0	1	77	10	519
2018	Casual	56	8	11	0	10	0	15	75	12	12
2018	Student	56	11	22	11	0	0	0	67	11	18
2017	Indeterminate (permanent)	45	35	8	7	4	0	0	81	11	542
2017	Term	50	17	23	11	0	0	0	66	11	18
2017	Casual	63	37	0	0	0	0	0	100	0	12
2017	Student	58	16	11	5	5	0	5	78	11	19
2014	Indeterminate (permanent)	40	36	9	9	6	0	0	76	15	561
2014	Casual	49	40	11	0	0	0	0	89	0	10
2011	Indeterminate (permanent)	43	35	10	6	4	1	0	79	11	677
2011	Term	62	22	10	0	5	0	0	84	5	18
2011	Casual	39	39	7	7	0	0	8	85	8	13
2011	Student	47	37	16	0	0	0	0	84	0	13
2008	Indeterminate (permanent)	38	35	10	11	5	0	1	74	16	727
2008	Term	49	23	10	10	9	0	0	71	19	31
2008	Student	43	33	17	0	7	0	0	76	7	12

Question 31. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	55	29	7	5	3	0	0	85	8	618
2019	Casual	73	12	5	10	0	0	0	85	10	18
2019	Student	68	12	10	5	5	0	0	80	10	41
2018	Indeterminate (permanent)	46	30	9	8	6	1	1	77	14	520
2018	Casual	71	11	0	10	0	0	8	89	11	12
2018	Student	58	21	11	11	0	0	0	79	11	19
2017	Indeterminate (permanent)	50	29	9	7	5	1	0	79	11	540
2017	Term	44	34	11	5	5	0	0	78	11	18
2017	Casual	100	0	0	0	0	0	0	100	0	12
2017	Student	58	26	5	11	0	0	0	84	11	19
2014	Indeterminate (permanent)	45	30	10	8	7	0	0	75	14	563
2014	Casual	50	42	8	0	0	0	0	92	0	10

Senior management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	35	35	13	6	3	8	0	76	10	610
2019	Casual	59	32	0	10	0	0	0	90	10	18
2019	Student	61	24	2	0	0	12	0	97	0	41
2018	Indeterminate (permanent)	33	34	14	6	3	9	0	74	10	522
2018	Casual	66	26	0	0	0	0	8	100	0	12
2018	Student	58	26	5	0	0	11	0	94	0	19
2017	Indeterminate (permanent)	27	36	15	9	5	8	0	69	15	542
2017	Term	16	39	22	16	0	6	0	59	17	18
2017	Casual	51	24	7	0	0	9	9	91	0	12
2017	Student	47	32	5	0	0	11	5	94	0	19
2014	Indeterminate (permanent)	24	36	18	7	4	11	0	68	13	563
2014	Casual	31	48	20	0	0	0	0	80	0	10
2011	Indeterminate (permanent)	24	31	15	13	8	8	1	61	23	674
2011	Term	22	56	6	0	5	12	0	88	6	18
2011	Casual	47	31	22	0	0	0	0	78	0	13
2011	Student	14	39	21	0	0	25	0	71	0	13

Question 35. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	30	38	17	7	5	2	0	70	12	609
2019	Casual	69	14	0	6	4	7	0	90	10	18
2019	Student	59	34	0	0	0	7	0	100	0	41
2018	Indeterminate (permanent)	31	35	17	10	5	3	0	68	15	519
2018	Casual	66	26	0	0	0	0	8	100	0	12
2018	Student	47	32	21	0	0	0	0	79	0	19
2017	Indeterminate (permanent)	23	42	14	12	6	3	0	67	19	542
2017	Term	22	22	28	17	5	0	6	47	24	18
2017	Casual	60	24	7	0	0	0	9	92	0	12
2017	Student	26	37	21	0	0	11	5	75	0	19
2014	Indeterminate (permanent)	23	33	21	13	7	3	0	58	20	563
2014	Casual	20	69	10	0	0	0	0	90	0	10
2011	Indeterminate (permanent)	22	35	21	12	9	2	0	58	21	675
2011	Term	33	28	10	6	5	12	6	74	13	18
2011	Casual	39	39	22	0	0	0	0	78	0	13
2011	Student	14	39	22	8	0	17	0	64	9	13
2008	Indeterminate (permanent)	20	31	19	15	11	4	0	54	27	728
2008	Term	36	41	9	0	4	11	0	86	4	31
2008	Student	35	33	15	0	0	9	9	81	0	12

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	21	38	17	12	5	7	0	63	18	608
2019	Casual	47	21	5	11	4	12	0	77	17	18
2019	Student	40	43	8	0	0	10	0	92	0	40
2018	Indeterminate (permanent)	20	33	21	12	6	7	0	57	20	520
2018	Casual	56	36	0	0	0	0	8	100	0	12
2018	Student	37	21	26	0	5	11	0	65	6	19
2017	Indeterminate (permanent)	14	38	20	15	7	6	0	55	23	541
2017	Term	22	23	16	12	11	17	0	54	27	18
2017	Casual	26	34	23	0	0	9	9	72	0	12
2017	Student	32	42	11	5	0	5	5	82	6	19
2014	Indeterminate (permanent)	13	31	21	17	10	9	0	48	29	562
2014	Casual	20	39	20	0	0	20	0	74	0	10
2011	Indeterminate (permanent)	14	40	20	13	8	6	0	57	22	676
2011	Term	22	33	22	6	5	12	0	63	12	18
2011	Casual	32	24	30	0	0	8	7	65	0	13
2011	Student	7	38	22	16	0	17	0	54	19	13
2008	Indeterminate (permanent)	11	32	21	21	9	6	0	45	32	730
2008	Term	13	50	13	6	4	16	0	74	11	31
2008	Student	26	33	33	0	0	9	0	64	0	12

Question 37. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	20	39	18	13	7	3	0	60	21	610
2019	Casual	52	26	0	12	4	6	0	83	17	17
2019	Student	38	20	15	10	8	10	0	64	19	40
2018	Indeterminate (permanent)	17	35	20	18	7	3	0	54	25	521
2018	Casual	56	26	10	0	0	0	8	89	0	12
2018	Student	26	26	26	5	5	11	0	59	12	19
2017	Indeterminate (permanent)	16	41	19	14	9	2	0	58	23	541
2017	Term	18	26	39	6	5	5	0	47	12	18
2017	Casual	34	33	7	9	0	9	9	81	10	12
2017	Student	21	37	16	11	0	16	0	69	13	19
2014	Indeterminate (permanent)	13	35	21	17	11	3	0	50	29	562
2014	Casual	20	41	19	8	0	10	0	69	9	10
2011	Indeterminate (permanent)	17	42	16	15	8	2	0	60	23	673
2011	Term	28	28	21	6	5	12	0	64	12	18
2011	Casual	39	23	14	16	0	8	0	68	17	13
2011	Student	30	39	7	7	0	17	0	83	9	13
2008	Indeterminate (permanent)	13	41	14	19	10	2	0	56	30	729
2008	Term	23	36	21	16	4	0	0	59	20	31
2008	Student	26	33	26	0	7	9	0	64	7	12

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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	34	38	13	11	4	0	0	72	15	617
2019	Casual	56	30	5	4	0	0	5	90	4	18
2019	Student	56	32	5	5	2	0	0	88	7	41
2018	Indeterminate (permanent)	30	33	18	11	6	0	0	64	18	522
2018	Casual	67	8	8	10	0	0	8	81	11	12
2018	Student	37	37	16	5	5	0	0	74	11	19
2017	Indeterminate (permanent)	26	35	17	13	7	0	0	62	20	542
2017	Term	33	29	11	11	16	0	0	62	27	18
2017	Casual	73	27	0	0	0	0	0	100	0	12
2017	Student	37	47	5	5	0	5	0	89	6	19
2014	Indeterminate (permanent)	26	36	15	15	7	1	0	62	23	562
2014	Casual	60	40	0	0	0	0	0	100	0	10
2011	Indeterminate (permanent)	28	38	16	12	6	0	0	66	18	677
2011	Term	28	51	10	6	5	0	0	79	11	18
2011	Casual	63	23	14	0	0	0	0	86	0	13
2011	Student	39	32	23	7	0	0	0	70	7	13

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	39	38	11	7	4	0	77	11	618
2019	Casual	45	28	7	16	4	0	73	20	18
2019	Student	34	39	12	12	2	0	73	15	41
2018	Indeterminate (permanent)	34	38	13	8	6	0	73	14	520
2018	Casual	48	34	0	10	0	8	89	11	12
2018	Student	26	26	21	21	5	0	53	26	19
2017	Indeterminate (permanent)	30	44	10	12	4	0	74	16	542
2017	Term	10	56	11	6	16	0	66	22	18
2017	Casual	51	40	9	0	0	0	91	0	12
2017	Student	37	42	16	0	5	0	79	5	19

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	44	34	10	7	4	0	1	79	11	612
2019	Casual	75	16	0	4	0	0	5	96	4	18
2019	Student	46	32	5	10	7	0	0	78	17	41
2018	Indeterminate (permanent)	36	38	10	9	6	0	1	75	15	522
2018	Casual	41	34	0	0	10	0	15	88	12	12
2018	Student	37	37	21	5	0	0	0	74	5	19
2017	Indeterminate (permanent)	40	35	10	9	4	1	1	77	13	542
2017	Term	49	22	11	6	5	0	6	76	12	18
2017	Casual	67	16	9	0	0	0	9	91	0	12
2017	Student	53	21	5	11	5	0	5	78	17	19
2014	Indeterminate (permanent)	36	35	13	8	6	1	1	72	15	563
2014	Casual	58	31	11	0	0	0	0	89	0	10
2011	Indeterminate (permanent)	40	36	11	7	5	0	1	76	12	679
2011	Term	40	39	17	0	5	0	0	78	5	18
2011	Casual	47	22	31	0	0	0	0	69	0	13
2011	Student	39	31	30	0	0	0	0	70	0	13
2008	Indeterminate (permanent)	31	36	14	11	7	1	1	68	18	727
2008	Term	24	27	23	10	16	0	0	51	25	31
2008	Student	43	57	0	0	0	0	0	100	0	12

Job fit and development

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	39	36	11	9	4	0	1	76	12	613
2019	Casual	46	30	15	5	0	0	4	79	6	17
2019	Student	34	32	22	7	2	0	2	68	10	41
2018	Indeterminate (permanent)	30	46	9	9	4	1	2	77	14	524
2018	Casual	31	26	29	0	0	0	15	67	0	12
2018	Student	26	42	16	5	11	0	0	68	16	19
2017	Indeterminate (permanent)	36	37	14	9	4	0	0	73	13	541
2017	Term	23	33	34	0	11	0	0	55	11	18
2017	Casual	58	27	7	0	0	0	9	92	0	12
2017	Student	11	58	26	5	0	0	0	68	5	19
2014	Indeterminate (permanent)	34	40	11	10	4	0	1	74	15	563
2014	Casual	20	50	19	0	0	0	10	79	0	10
2011	Indeterminate (permanent)	39	36	13	7	4	0	1	76	11	677
2011	Term	27	51	16	0	0	0	6	83	0	18
2011	Casual	39	46	0	0	7	0	7	92	8	13
2011	Student	14	56	7	7	7	0	8	76	16	13
2008	Indeterminate (permanent)	30	43	12	11	4	0	1	73	15	728
2008	Term	43	32	6	12	6	0	0	75	19	31
2008	Student	33	41	0	9	9	0	9	81	19	12

Question 44. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	22	38	15	15	7	3	0	62	23	611
2019	Casual	48	36	5	4	0	7	0	90	4	18
2019	Student	53	23	10	3	3	10	0	83	6	40
2018	Indeterminate (permanent)	21	35	18	13	9	3	0	59	22	519
2018	Casual	37	48	0	0	0	0	16	100	0	11
2018	Student	47	26	0	16	0	11	0	82	18	19
2017	Indeterminate (permanent)	27	35	16	12	7	4	0	64	19	541
2017	Term	34	16	28	0	11	5	6	56	12	18
2017	Casual	16	49	0	0	0	18	18	100	0	12
2017	Student	42	37	11	0	0	5	5	88	0	19
2014	Indeterminate (permanent)	24	33	16	13	10	2	0	59	24	563
2014	Casual	30	31	8	0	0	10	20	88	0	10
2011	Indeterminate (permanent)	28	33	15	13	8	1	1	63	21	676
2011	Term	28	28	11	16	5	6	6	63	24	18
2011	Casual	56	7	8	0	7	8	15	81	9	13
2011	Student	28	34	15	14	0	8	0	68	16	13
2008	Indeterminate (permanent)	22	37	16	14	8	2	0	61	23	728
2008	Term	19	36	13	18	9	6	0	58	29	31
2008	Student	22	52	0	9	9	0	9	81	19	12

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	17	25	16	21	17	2	2	45	39	616
2019	Casual	50	21	5	0	6	7	11	87	7	18
2019	Student	41	17	5	7	7	7	15	75	19	41
2018	Indeterminate (permanent)	14	26	16	18	21	3	2	42	41	521
2018	Casual	23	26	8	0	0	0	43	86	0	12
2018	Student	47	16	11	5	5	0	16	75	13	19
2017	Indeterminate (permanent)	14	23	15	18	24	3	2	39	45	542
2017	Term	23	15	11	6	27	5	12	46	40	18
2017	Casual	44	8	9	11	0	0	27	72	15	11
2017	Student	32	21	5	0	5	11	26	83	8	19
2014	Indeterminate (permanent)	11	19	17	19	28	4	2	32	50	563
2014	Casual	31	21	9	10	0	0	28	73	15	10
2011	Indeterminate (permanent)	15	21	15	22	23	1	2	37	47	676
2011	Term	16	23	11	11	22	0	17	47	40	18
2011	Casual	16	16	15	8	7	0	39	52	24	13
2011	Student	0	31	17	0	21	8	23	45	31	13
2008	Indeterminate (permanent)	14	31	14	18	19	2	2	46	39	727
2008	Term	3	38	23	19	12	3	4	43	33	31
2008	Student	9	59	9	7	9	0	9	74	17	12

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	52	22	13	5	3	4	78	9	614
2019	Casual	63	15	0	6	0	16	93	7	18
2019	Student	54	17	7	10	0	12	81	11	41

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	65	7	5	3	6	0	14	84	11	614
2019	Casual	32	0	5	9	6	24	23	62	28	18
2019	Student	49	17	10	2	7	0	15	77	11	41

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	50	22	16	5	4	1	3	75	9	613
2019	Casual	57	10	5	5	0	7	16	87	7	18
2019	Student	66	5	7	10	2	2	7	78	14	41

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	42	18	17	9	6	2	6	65	16	613
2019	Casual	45	10	5	5	0	12	23	84	8	18
2019	Student	54	17	10	5	2	2	10	81	8	41

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	59	12	10	6	4	2	6	78	11	612
2019	Casual	68	4	0	5	0	7	16	93	7	18
2019	Student	61	10	5	7	7	0	10	78	16	41

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	73	11	5	3	2	1	5	90	5	611
2019	Casual	59	0	10	0	0	7	23	85	0	18
2019	Student	66	17	2	0	5	2	7	92	5	41

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	77	8	5	2	2	3	4	91	4	612
2019	Casual	67	10	0	0	0	7	16	100	0	18
2019	Student	83	5	0	5	0	0	7	95	5	41

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	77	7	3	2	0	10	94	2	612
2019	Casual	61	0	5	0	7	27	92	0	18
2019	Student	76	10	5	2	0	7	92	3	41

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	34	39	13	10	4	0	0	74	13	614
2019	Casual	59	24	0	13	4	0	0	83	17	17
2019	Student	49	34	10	2	5	0	0	83	7	41
2018	Indeterminate (permanent)	31	41	13	8	6	0	0	73	14	521
2018	Casual	42	25	10	8	8	0	8	72	17	12
2018	Student	42	32	5	21	0	0	0	74	21	19
2017	Indeterminate (permanent)	30	43	12	10	5	1	0	73	15	540
2017	Term	10	45	23	10	11	0	0	56	22	18
2017	Casual	57	24	0	10	0	0	9	89	11	12
2017	Student	26	47	21	5	0	0	0	74	5	19
2014	Indeterminate (permanent)	25	41	15	12	6	0	0	66	19	562
2014	Casual	39	31	20	0	0	0	10	78	0	10
2011	Indeterminate (permanent)	34	41	10	10	5	0	0	75	15	675
2011	Term	33	51	6	5	6	0	0	84	10	18
2011	Casual	39	39	7	7	0	0	8	85	8	13
2011	Student	45	38	0	8	9	0	0	83	17	11

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	38	37	13	8	3	1	75	11	615
2019	Casual	54	34	0	12	0	0	88	12	18
2019	Student	41	39	15	2	2	0	80	5	41
2018	Indeterminate (permanent)	32	38	15	9	5	0	71	15	520
2018	Casual	42	25	26	0	8	0	66	8	12
2018	Student	26	53	11	5	5	0	79	11	19
2017	Indeterminate (permanent)	36	35	14	9	6	0	71	15	540
2017	Term	18	27	28	5	22	0	45	27	18
2017	Casual	82	9	0	10	0	0	90	10	12
2017	Student	47	32	16	5	0	0	79	5	19
2014	Indeterminate (permanent)	28	38	14	13	6	1	66	19	563
2014	Casual	62	28	10	0	0	0	90	0	10

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	37	43	11	6	2	0	80	8	613
2019	Casual	49	36	5	0	10	0	85	10	18
2019	Student	44	41	7	5	0	2	88	5	41
2018	Indeterminate (permanent)	34	38	15	7	5	1	73	12	518
2018	Casual	56	23	21	0	0	0	79	0	12
2018	Student	32	47	11	11	0	0	79	11	19
2017	Indeterminate (permanent)	32	40	14	9	5	1	72	13	540
2017	Term	22	40	17	16	5	0	61	22	18
2017	Casual	59	34	0	7	0	0	93	7	12
2017	Student	26	47	21	5	0	0	74	5	19
2014	Indeterminate (permanent)	31	39	15	9	5	0	71	14	563
2014	Casual	51	49	0	0	0	0	100	0	10
2011	Indeterminate (permanent)	41	40	10	5	2	0	82	7	674
2011	Term	56	33	6	5	0	0	89	5	18
2011	Casual	55	30	7	8	0	0	85	8	13
2011	Student	37	55	0	0	0	7	100	0	13

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	22	46	18	8	1	4	0	71	10	615
2019	Casual	43	28	7	5	4	12	0	82	10	18
2019	Student	34	44	10	10	0	2	0	80	10	41
2018	Indeterminate (permanent)	24	40	20	8	3	4	0	67	12	519
2018	Casual	48	8	29	0	0	8	8	66	0	12
2018	Student	37	37	0	16	5	5	0	78	22	19
2017	Indeterminate (permanent)	22	42	19	9	6	3	0	65	15	542
2017	Term	22	5	39	6	11	5	12	33	20	18
2017	Casual	51	32	0	0	0	0	18	100	0	12
2017	Student	26	47	11	5	5	5	0	78	11	19

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	56	28	7	6	3	0	0	84	9	617
2019	Term	49	30	15	6	0	0	0	79	6	15
2019	Casual	73	23	0	4	0	0	0	96	4	18
2019	Student	54	22	10	5	2	5	2	82	8	41
2018	Indeterminate (permanent)	51	31	7	7	4	0	1	83	11	523
2018	Casual	64	29	0	0	8	0	0	92	8	12
2018	Student	42	42	16	0	0	0	0	84	0	19
2017	Indeterminate (permanent)	47	31	9	7	4	0	0	79	12	541
2017	Term	23	45	11	10	11	0	0	68	21	18
2017	Casual	65	17	18	0	0	0	0	82	0	12
2017	Student	47	32	16	5	0	0	0	79	5	19
2014	Indeterminate (permanent)	42	35	10	8	4	1	0	78	13	562
2014	Casual	51	19	22	0	0	0	9	76	0	10
2011	Indeterminate (permanent)	44	36	7	8	4	0	0	81	12	679
2011	Term	55	34	5	0	0	0	6	95	0	18
2011	Casual	70	15	7	0	0	0	8	92	0	13
2011	Student	45	23	25	0	0	7	0	73	0	13

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	45	33	14	4	4	0	0	78	8	613
2019	Casual	56	25	15	4	0	0	0	81	4	18
2019	Student	83	10	2	5	0	0	0	93	5	41
2018	Indeterminate (permanent)	43	29	15	8	4	0	1	72	12	522
2018	Casual	56	11	18	0	0	0	15	79	0	12
2018	Student	79	11	0	5	5	0	0	89	11	19
2017	Indeterminate (permanent)	41	33	14	8	4	1	0	74	12	540
2017	Term	45	16	22	11	0	0	6	66	11	18
2017	Casual	84	0	0	9	0	0	7	91	9	12
2017	Student	58	37	5	0	0	0	0	95	0	19
2014	Indeterminate (permanent)	42	34	14	6	3	0	0	77	9	563
2014	Casual	70	19	10	0	0	0	0	90	0	10
2011	Indeterminate (permanent)	34	36	19	7	3	0	0	71	11	677
2011	Term	63	11	16	0	5	0	5	78	5	18
2011	Casual	70	30	0	0	0	0	0	100	0	13
2011	Student	71	29	0	0	0	0	0	100	0	13
2008	Indeterminate (permanent)	31	34	20	10	5	0	1	65	14	728
2008	Term	40	51	9	0	0	0	0	91	0	31
2008	Student	74	17	9	0	0	0	0	91	0	12

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	64	20	8	3	1	1	2	87	5	616
2019	Casual	70	5	0	6	0	0	19	93	7	18
2019	Student	61	12	7	5	2	0	12	83	8	41
2017	Indeterminate (permanent)	52	26	6	6	4	3	3	83	11	541
2017	Term	44	16	17	0	17	6	0	64	18	18
2017	Casual	83	9	0	0	0	0	8	100	0	12
2017	Student	58	26	5	5	0	5	0	89	6	19
2014	Indeterminate (permanent)	52	26	6	5	5	2	3	82	11	563
2014	Casual	61	0	0	8	0	0	31	88	12	10
2011	Indeterminate (permanent)	51	26	6	7	4	1	4	82	12	679
2011	Term	61	17	6	0	0	0	16	93	0	18
2011	Casual	63	15	7	0	0	0	15	92	0	13
2011	Student	39	45	0	8	0	0	7	91	9	13

Mobility and retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2019	Indeterminate (permanent)	40	26	34	617
2019	Casual	67	16	17	17
2019	Student	61	20	20	41
2018	Indeterminate (permanent)	40	27	34	524
2018	Casual	34	30	36	12
2018	Student	47	21	32	19
2017	Indeterminate (permanent)	38	26	36	542
2017	Term	54	35	12	18
2017	Casual	17	31	51	12
2017	Student	47	11	42	19
2014	Indeterminate (permanent)	42	30	28	563
2014	Casual	39	42	19	10
2011	Indeterminate (permanent)	35	33	33	676
2011	Term	38	34	28	18
2011	Casual	45	24	32	13
2011	Student	55	14	31	13

Question 55. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2019	Indeterminate (permanent)	9	23	54	3	0	10	243
2019	Student	0	0	8	4	88	0	25
2018	Indeterminate (permanent)	11	24	56	3	0	5	204
2017	Indeterminate (permanent)	17	16	60	2	0	5	205
2017	Term	0	10	50	10	30	0	10
2014	Indeterminate (permanent)	13	13	64	5	9999	5	237
2011	Indeterminate (permanent)	15	16	59	4	9999	6	234

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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	47	41	8	3	2	0	88	5	615
2019	Casual	54	29	0	4	5	7	90	10	18
2019	Student	41	32	17	7	2	0	73	10	41
2018	Indeterminate (permanent)	45	40	10	2	3	0	85	5	521
2018	Casual	67	23	0	10	0	0	90	10	12
2018	Student	42	32	21	5	0	0	74	5	19
2017	Indeterminate (permanent)	41	43	8	5	2	1	85	7	539
2017	Term	11	57	22	11	0	0	68	11	18
2017	Casual	76	16	9	0	0	0	91	0	12
2017	Student	32	37	16	5	11	0	68	16	19
2014	Indeterminate (permanent)	42	41	10	4	2	1	84	6	563
2014	Casual	90	10	0	0	0	0	100	0	10
2011	Indeterminate (permanent)	51	37	7	3	2	0	89	4	677
2011	Term	39	50	11	0	0	0	89	0	18
2011	Casual	47	37	15	0	0	0	85	0	13
2011	Student	31	46	16	7	0	0	77	7	13
2008	Indeterminate (permanent)	49	38	7	3	3	1	87	6	726
2008	Term	57	36	3	0	4	0	93	4	31
2008	Student	52	31	9	9	0	0	83	9	12

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	31	48	11	8	1	1	80	10	615
2019	Casual	53	31	0	5	4	7	90	10	18
2019	Student	44	29	12	7	0	7	79	8	41
2018	Indeterminate (permanent)	31	42	14	9	2	1	75	11	518
2018	Casual	61	29	0	0	0	11	100	0	12
2018	Student	47	37	5	5	0	5	89	6	19
2017	Indeterminate (permanent)	26	44	15	9	4	2	72	13	541
2017	Term	23	27	39	5	0	5	53	5	18
2017	Casual	61	30	9	0	0	0	91	0	12
2017	Student	16	53	11	16	0	5	72	17	19
2014	Indeterminate (permanent)	27	41	15	11	4	1	69	16	563
2014	Casual	31	27	31	0	0	10	65	0	10
2011	Indeterminate (permanent)	37	43	11	6	2	1	81	8	676
2011	Term	22	44	17	6	5	6	70	11	18
2011	Casual	54	23	15	0	0	8	84	0	13
2011	Student	29	48	7	0	0	15	91	0	13

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	8	17	38	23	10	1	2	34	26	613
2019	Casual	6	19	24	15	35	0	0	51	25	18
2019	Student	2	17	41	27	12	0	0	39	20	41
2018	Indeterminate (permanent)	9	23	37	18	11	1	2	29	33	519
2018	Casual	0	8	43	18	15	8	8	40	9	12
2018	Student	11	16	16	32	21	5	0	56	28	19
2017	Indeterminate (permanent)	9	24	37	15	10	1	3	27	35	540
2017	Term	11	22	38	18	12	0	0	29	33	18
2017	Casual	0	17	44	0	10	9	19	15	24	11
2017	Student	0	0	53	32	11	0	5	44	0	19
2014	Indeterminate (permanent)	10	24	39	19	5	1	1	25	35	562
2014	Casual	10	10	40	19	0	10	10	24	26	10
2011	Indeterminate (permanent)	10	23	37	20	7	0	3	28	33	677
2011	Term	0	11	45	32	12	0	0	44	11	18
2011	Casual	0	15	15	40	23	0	8	68	16	13
2011	Student	15	8	24	37	8	0	7	49	25	13
2008	Indeterminate (permanent)	12	30	34	16	6	0	1	22	44	727
2008	Term	6	20	27	27	20	0	0	47	26	31
2008	Student	9	35	35	22	0	0	0	22	43	12

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	6	14	28	29	18	3	2	49	21	613
2019	Casual	0	10	18	20	52	0	0	72	10	17
2019	Student	3	18	5	25	40	8	3	72	22	40
2018	Indeterminate (permanent)	10	20	27	26	14	2	2	41	31	520
2018	Casual	10	0	18	34	15	8	15	63	13	12
2018	Student	0	5	37	5	47	5	0	56	6	19
2017	Indeterminate (permanent)	10	19	34	15	15	3	4	32	32	537
2017	Term	11	22	28	12	23	0	5	36	34	18
2017	Casual	0	9	9	10	23	10	39	66	17	10
2017	Student	5	0	16	47	21	5	5	76	6	19
2014	Indeterminate (permanent)	9	17	31	27	11	2	3	40	27	562
2014	Casual	0	10	50	9	10	10	10	24	13	10
2011	Indeterminate (permanent)	6	16	30	29	14	1	4	45	23	677
2011	Term	5	6	22	33	22	12	0	63	12	18
2011	Casual	0	0	22	32	31	0	16	74	0	13
2011	Student	15	7	16	30	17	0	15	55	27	13
2008	Indeterminate (permanent)	12	24	29	21	11	2	2	34	37	727
2008	Term	13	12	16	15	31	9	3	52	29	31
2008	Student	0	24	33	35	9	0	0	43	24	12

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	13	24	30	17	11	2	3	29	39	614
2019	Casual	10	28	17	21	19	0	4	42	40	18
2019	Student	10	20	29	17	20	5	0	38	31	41
2018	Indeterminate (permanent)	14	26	32	14	10	1	2	25	41	522
2018	Casual	18	26	8	0	26	7	15	33	57	12
2018	Student	32	16	21	11	16	5	0	28	50	19
2017	Indeterminate (permanent)	16	23	30	14	10	2	4	26	42	538
2017	Term	16	17	27	12	18	5	5	33	37	18
2017	Casual	8	9	25	10	19	9	19	41	24	11
2017	Student	11	21	21	21	16	5	5	41	35	19
2014	Indeterminate (permanent)	19	28	32	11	5	1	3	18	49	563
2014	Casual	10	22	29	18	0	10	10	23	40	10
2011	Indeterminate (permanent)	13	22	29	23	8	1	4	32	37	676
2011	Term	17	16	27	17	11	6	6	32	37	18
2011	Casual	7	8	15	16	31	0	24	61	20	13
2011	Student	23	7	8	38	8	0	15	55	35	13
2008	Indeterminate (permanent)	14	26	29	18	7	2	4	27	43	726
2008	Term	12	21	12	27	22	0	6	52	35	31
2008	Student	17	15	15	43	0	9	0	47	36	12

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	5	13	32	31	16	1	1	48	19	611
2019	Casual	0	7	32	15	46	0	0	61	7	18
2019	Student	0	2	10	37	49	2	0	88	3	41
2018	Indeterminate (permanent)	4	17	35	29	12	1	2	42	22	521
2018	Casual	0	8	11	33	40	0	8	80	8	12
2018	Student	5	5	16	37	32	5	0	72	11	19
2017	Indeterminate (permanent)	7	19	34	23	14	1	3	38	26	537
2017	Term	10	5	23	27	23	0	11	56	17	18
2017	Casual	0	0	16	9	37	9	28	75	0	11
2017	Student	0	0	16	26	47	5	5	82	0	19
2014	Indeterminate (permanent)	6	17	38	26	9	2	2	37	24	560
2014	Casual	0	0	51	28	10	0	10	43	0	10
2011	Indeterminate (permanent)	8	19	34	26	10	1	3	37	28	678
2011	Term	6	6	11	33	39	6	0	77	12	18
2011	Casual	0	0	7	48	31	7	8	92	0	13
2011	Student	15	7	15	45	8	0	8	59	25	13
2008	Indeterminate (permanent)	9	21	37	21	9	0	2	31	31	729
2008	Term	4	7	17	41	26	3	3	71	11	31
2008	Student	0	0	26	48	26	0	0	74	0	12

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	9	15	29	25	17	2	3	44	26	610
2019	Casual	0	6	31	19	39	5	0	61	6	18
2019	Student	5	3	0	35	45	10	3	91	9	40
2018	Indeterminate (permanent)	12	23	27	24	11	1	2	36	36	521
2018	Casual	0	0	18	18	48	8	8	78	0	12
2018	Student	16	5	5	26	32	11	5	69	25	19
2017	Indeterminate (permanent)	14	19	31	18	13	1	4	32	35	535
2017	Term	11	11	15	46	6	5	6	58	24	18
2017	Casual	16	7	16	9	27	0	26	48	31	12
2017	Student	0	5	11	32	42	5	5	82	6	19
2014	Indeterminate (permanent)	19	25	31	15	6	1	3	22	45	562
2014	Casual	10	0	29	30	19	0	10	56	12	10
2011	Indeterminate (permanent)	16	24	31	17	8	0	4	26	41	675
2011	Term	6	10	16	33	22	6	6	63	18	18
2011	Casual	0	24	0	26	25	9	17	68	32	12
2011	Student	8	7	15	32	22	0	15	64	19	13
2008	Indeterminate (permanent)	17	23	31	14	10	1	4	25	42	727
2008	Term	4	9	31	26	29	0	0	56	13	31
2008	Student	0	9	33	33	17	0	9	55	9	12

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	10	23	26	23	13	4	2	38	35	610
2019	Casual	0	10	12	29	31	18	0	74	12	17
2019	Student	2	12	15	12	32	22	5	60	20	41
2018	Indeterminate (permanent)	18	23	25	18	11	3	2	31	44	518
2018	Casual	10	33	8	8	33	0	8	45	47	12
2018	Student	16	16	26	5	26	11	0	35	35	19
2017	Indeterminate (permanent)	15	26	26	17	9	3	3	28	44	539
2017	Term	22	10	16	10	18	12	11	37	42	18
2017	Casual	0	19	24	0	18	0	39	30	31	11
2017	Student	16	0	37	11	21	11	5	38	19	19
2014	Indeterminate (permanent)	8	18	30	26	13	2	5	41	27	561
2014	Casual	10	22	19	29	0	0	20	36	40	10
2011	Indeterminate (permanent)	8	18	29	24	14	1	5	41	28	678
2011	Term	11	6	27	28	23	0	6	54	17	18
2011	Casual	0	0	22	24	23	8	24	68	0	13
2011	Student	0	15	24	7	31	0	22	49	20	13
2008	Indeterminate (permanent)	16	29	30	14	7	1	3	22	47	726
2008	Term	16	12	15	34	20	0	3	56	29	31
2008	Student	0	17	14	17	26	17	9	58	23	12

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	11	20	31	23	11	2	2	35	33	616
2019	Casual	10	5	42	20	17	5	0	40	16	18
2019	Student	5	3	38	25	18	10	3	49	9	40
2018	Indeterminate (permanent)	12	22	36	16	9	3	2	27	35	520
2018	Casual	18	15	26	8	26	8	0	36	35	12
2018	Student	5	16	32	16	21	11	0	41	24	19
2017	Indeterminate (permanent)	13	19	37	16	9	3	3	27	34	540
2017	Term	29	17	24	6	12	6	6	21	52	17
2017	Casual	0	17	33	0	10	9	30	17	28	11
2017	Student	5	16	21	21	16	16	5	47	27	19
2014	Indeterminate (permanent)	14	21	37	18	6	2	2	25	36	560
2014	Casual	10	21	38	10	0	10	10	13	40	10

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	16	29	30	16	7	1	1	24	46	614
2019	Casual	0	33	27	23	12	5	0	37	34	18
2019	Student	15	15	24	29	15	2	0	45	30	41

Question 40. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	16	42	20	13	4	4	61	18	611
2019	Casual	35	43	10	0	4	7	85	4	18
2019	Student	32	34	2	20	5	7	71	26	41

Respectful workplace

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	55	29	7	6	2	1	84	8	615
2019	Casual	66	19	15	0	0	0	85	0	18
2019	Student	59	29	5	2	5	0	88	7	41
2018	Indeterminate (permanent)	49	30	6	9	4	1	80	13	521
2018	Casual	60	33	0	0	0	8	100	0	12
2018	Student	89	5	5	0	0	0	95	0	19
2017	Indeterminate (permanent)	47	31	7	8	5	1	79	13	542
2017	Term	23	32	34	0	11	0	56	11	18
2017	Casual	84	16	0	0	0	0	100	0	12
2017	Student	47	42	11	0	0	0	89	0	19
2014	Indeterminate (permanent)	46	29	10	9	6	1	75	15	563
2014	Casual	52	48	0	0	0	0	100	0	10

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	53	38	4	5	1	0	90	6	612
2019	Casual	82	12	0	6	0	0	94	6	18
2019	Student	78	15	2	5	0	0	93	5	41
2018	Indeterminate (permanent)	51	37	4	6	2	0	88	8	521
2018	Casual	72	21	0	0	0	8	100	0	12
2018	Student	79	21	0	0	0	0	100	0	19
2017	Indeterminate (permanent)	44	41	8	5	2	0	85	7	542
2017	Term	28	44	6	17	5	0	72	22	18
2017	Casual	61	32	0	7	0	0	93	7	12
2017	Student	63	26	5	5	0	0	89	5	19
2014	Indeterminate (permanent)	41	42	9	5	3	0	83	8	563
2014	Casual	90	10	0	0	0	0	100	0	10

Question 23. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	48	38	9	3	1	1	0	87	4	615
2019	Casual	66	14	5	11	0	4	0	83	11	18
2019	Student	66	27	2	2	2	0	0	93	5	41
2018	Indeterminate (permanent)	45	37	9	5	3	1	0	83	8	521
2018	Casual	59	26	0	0	0	8	8	100	0	12
2018	Student	47	42	0	5	0	5	0	94	6	19

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	44	38	10	4	2	1	83	6	609
2019	Casual	46	37	0	10	0	7	90	10	17
2019	Student	68	17	7	7	0	0	85	7	41
2018	Indeterminate (permanent)	46	38	8	5	1	1	86	6	519
2018	Casual	82	18	0	0	0	0	100	0	12
2018	Student	58	42	0	0	0	0	100	0	19
2017	Indeterminate (permanent)	42	41	9	3	2	3	86	5	540
2017	Term	34	38	23	0	0	5	76	0	18
2017	Casual	77	23	0	0	0	0	100	0	12
2017	Student	53	47	0	0	0	0	100	0	19
2014	Indeterminate (permanent)	41	36	12	6	2	4	80	8	563
2014	Casual	49	41	0	0	0	10	100	0	10
2011	Indeterminate (permanent)	38	37	14	5	3	3	77	9	673
2011	Term	50	34	10	0	0	6	89	0	18
2011	Casual	62	22	0	8	0	8	91	9	13
2011	Student	37	47	0	7	0	8	92	8	13

Question 49. My department or agency implements activities and practices that support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	54	34	8	1	1	2	0	90	2	614
2019	Casual	53	29	7	0	0	4	7	92	0	18
2019	Student	76	15	5	2	0	2	0	93	3	41
2018	Indeterminate (permanent)	47	37	10	2	1	2	0	86	4	519
2018	Casual	93	7	0	0	0	0	0	100	0	12
2018	Student	58	21	21	0	0	0	0	79	0	19
2017	Indeterminate (permanent)	44	37	11	3	3	3	0	82	6	542
2017	Term	28	27	22	6	5	5	6	62	13	18
2017	Casual	60	16	0	0	0	9	16	100	0	12
2017	Student	42	53	0	5	0	0	0	95	5	19
2014	Indeterminate (permanent)	41	36	11	3	3	6	0	82	6	563
2014	Casual	49	31	10	0	0	10	0	89	0	10

Question 50. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	61	30	5	3	1	0	91	4	614
2019	Casual	72	24	0	4	0	0	96	4	17
2019	Student	78	12	5	2	0	2	93	3	41
2018	Indeterminate (permanent)	53	33	8	4	2	0	86	6	520
2018	Casual	79	21	0	0	0	0	100	0	12
2018	Student	79	21	0	0	0	0	100	0	19
2017	Indeterminate (permanent)	46	39	8	4	2	0	86	6	540
2017	Term	34	44	11	0	5	6	83	6	18
2017	Casual	78	22	0	0	0	0	100	0	12
2017	Student	63	37	0	0	0	0	100	0	19
2014	Indeterminate (permanent)	46	36	11	4	3	0	83	7	562
2014	Casual	80	20	0	0	0	0	100	0	10
2011	Indeterminate (permanent)	44	37	10	5	3	0	82	8	672
2011	Term	73	27	0	0	0	0	100	0	18
2011	Casual	71	29	0	0	0	0	100	0	13
2011	Student	46	54	0	0	0	0	100	0	13
2008	Indeterminate (permanent)	38	42	10	7	3	0	80	10	729
2008	Term	49	36	3	9	4	0	85	12	31
2008	Student	67	17	9	7	0	0	85	7	12

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	30	34	15	6	5	7	4	71	13	615
2019	Casual	54	25	11	0	0	5	5	88	0	18
2019	Student	46	29	2	5	7	5	5	84	14	41
2018	Indeterminate (permanent)	23	34	16	12	5	6	5	64	19	521
2018	Casual	34	28	8	0	0	16	15	89	0	12
2018	Student	47	11	5	5	0	16	16	85	8	19
2017	Indeterminate (permanent)	28	31	15	9	7	5	5	66	18	539
2017	Term	18	23	24	12	17	0	6	44	31	17
2017	Casual	28	40	7	0	0	9	16	91	0	12
2017	Student	37	37	21	0	0	0	5	78	0	19
2014	Indeterminate (permanent)	27	30	18	10	8	4	4	62	19	563
2014	Casual	41	29	0	0	0	19	11	100	0	10

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	40	35	10	8	4	2	1	78	12	613
2019	Casual	41	38	0	14	0	7	0	85	15	18
2019	Student	37	32	7	5	5	12	2	80	11	41
2018	Indeterminate (permanent)	29	37	14	11	4	3	2	68	17	519
2018	Casual	48	18	11	8	8	0	8	72	17	12
2018	Student	42	26	5	26	0	0	0	68	26	19
2017	Indeterminate (permanent)	36	36	13	8	4	3	1	75	12	540
2017	Term	24	23	23	11	6	12	0	54	19	17
2017	Casual	52	16	9	16	0	0	9	74	17	12
2017	Student	32	21	21	21	0	5	0	56	22	19
2014	Indeterminate (permanent)	31	39	10	10	5	4	1	75	15	563
2014	Casual	41	38	0	10	0	0	10	89	11	10
2011	Indeterminate (permanent)	39	35	11	9	4	3	0	76	13	674
2011	Term	44	28	17	0	0	12	0	81	0	18
2011	Casual	47	15	23	0	0	8	7	73	0	13
2011	Student	16	31	16	22	7	8	0	51	32	13
2008	Indeterminate (permanent)	41	34	7	8	4	4	1	79	13	728
2008	Term	47	24	6	11	7	6	0	75	19	30
2008	Student	33	33	0	17	9	9	0	72	28	12

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	36	41	16	4	3	2	0	78	6	615
2019	Casual	66	18	12	4	0	0	0	84	4	18
2019	Student	49	37	7	2	0	5	0	90	3	41
2018	Indeterminate (permanent)	36	39	15	6	3	1	1	76	8	519
2018	Casual	48	33	11	0	0	8	0	88	0	12
2018	Student	37	42	16	5	0	0	0	79	5	19

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	19	24	21	12	9	13	3	51	24	616
2019	Casual	35	27	12	9	0	16	0	74	11	18
2019	Student	44	22	10	10	0	7	7	77	11	41
2018	Indeterminate (permanent)	17	23	18	14	11	13	4	48	30	519
2018	Casual	38	0	10	11	0	18	23	65	18	12
2018	Student	47	21	21	5	0	5	0	72	6	19
2017	Indeterminate (permanent)	15	22	21	13	13	11	5	44	31	540
2017	Term	17	33	16	10	5	5	12	61	19	18
2017	Casual	10	16	16	0	7	16	36	53	15	12
2017	Student	21	16	16	16	16	5	11	44	38	19
2014	Indeterminate (permanent)	15	18	20	14	14	14	6	41	35	563
2014	Casual	30	32	18	0	0	0	19	77	0	10
2011	Indeterminate (permanent)	14	19	17	15	13	17	6	43	35	678
2011	Term	18	17	24	5	6	12	18	50	16	17
2011	Casual	32	8	31	0	0	8	22	56	0	13
2011	Student	16	23	22	0	0	24	14	63	0	13

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	41	41	4	10	3	83	13	618
2019	Casual	50	39	0	11	0	89	11	18
2019	Student	44	34	2	17	2	78	20	41
2017	Indeterminate (permanent)	37	46	5	8	3	83	12	542
2017	Term	18	61	5	11	5	78	16	18
2017	Casual	77	16	0	7	0	93	7	12
2017	Student	37	47	5	11	0	84	11	19
2014	Indeterminate (permanent)	42	43	4	9	2	85	11	563
2014	Casual	29	71	0	0	0	100	0	10
2011	Indeterminate (permanent)	44	45	3	5	2	90	7	677
2011	Term	67	33	0	0	0	100	0	18
2011	Casual	55	38	0	0	7	93	7	13
2011	Student	31	69	0	0	0	100	0	13
2008	Indeterminate (permanent)	40	44	6	8	1	85	10	729
2008	Term	35	61	0	0	4	96	4	31
2008	Student	52	48	0	0	0	100	0	12

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	51	33	4	7	4	0	84	11	616
2019	Casual	67	23	0	0	9	0	91	9	18
2019	Student	49	34	2	10	5	0	83	15	41
2017	Indeterminate (permanent)	42	33	7	10	7	0	76	17	541
2017	Term	23	50	16	11	0	0	73	11	18
2017	Casual	67	17	0	10	0	7	90	10	12
2017	Student	68	32	0	0	0	0	100	0	19
2014	Indeterminate (permanent)	31	30	8	18	13	0	61	31	563
2014	Casual	50	29	0	10	10	0	80	20	10
2011	Indeterminate (permanent)	47	35	7	8	3	0	83	10	677
2011	Term	55	39	6	0	0	0	94	0	18
2011	Casual	55	30	0	15	0	0	85	15	13
2011	Student	30	47	16	0	7	0	77	7	13

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	54	35	6	3	2	0	0	89	5	613
2019	Casual	63	27	0	9	0	0	0	91	9	18
2019	Student	76	15	5	5	0	0	0	90	5	41
2017	Indeterminate (permanent)	49	37	7	4	2	0	0	87	6	540
2017	Term	22	51	16	10	0	0	0	73	10	18
2017	Casual	55	36	10	0	0	0	0	90	0	12
2017	Student	53	47	0	0	0	0	0	100	0	19
2014	Indeterminate (permanent)	47	37	6	7	2	1	0	85	9	562
2014	Casual	59	20	0	0	0	0	20	100	0	10

Use of official languages

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	55	29	5	9	2	0	84	11	618
2019	Casual	73	12	15	0	0	0	85	0	18
2019	Student	80	17	0	2	0	0	98	2	41
2017	Indeterminate (permanent)	51	32	6	8	4	0	83	11	542
2017	Term	53	24	6	17	0	0	77	17	17
2017	Casual	83	8	0	9	0	0	91	9	12
2017	Student	63	16	16	5	0	0	79	5	19
2014	Indeterminate (permanent)	50	30	6	9	4	1	81	13	563
2014	Casual	80	0	0	10	0	10	89	11	10
2011	Indeterminate (permanent)	56	25	5	10	3	1	82	13	677
2011	Term	78	6	5	12	0	0	84	12	18
2011	Casual	78	15	7	0	0	0	93	0	13
2011	Student	38	45	8	8	0	0	83	8	13
2008	Indeterminate (permanent)	54	26	5	11	3	0	80	14	728
2008	Term	56	25	0	3	13	3	84	16	31
2008	Student	67	9	17	0	7	0	76	7	12

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	69	20	3	5	2	0	90	7	614
2019	Casual	61	16	18	5	0	0	77	5	18
2019	Student	88	7	2	0	0	2	98	0	41
2017	Indeterminate (permanent)	63	27	3	4	2	0	91	6	540
2017	Term	43	35	5	5	5	6	83	11	18
2017	Casual	57	16	9	0	0	19	89	0	12
2017	Student	53	26	5	11	5	0	79	16	19
2014	Indeterminate (permanent)	72	19	3	5	2	0	91	7	563
2014	Casual	71	19	0	0	10	0	90	10	10
2011	Indeterminate (permanent)	70	20	3	5	2	1	91	7	678
2011	Term	77	17	6	0	0	0	94	0	18
2011	Casual	70	22	0	0	0	8	100	0	13
2011	Student	38	47	0	7	0	7	92	8	13
2008	Indeterminate (permanent)	70	17	3	5	2	1	89	8	729
2008	Term	60	25	6	3	6	0	85	8	31
2008	Student	67	17	0	9	7	0	85	15	12

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	86	10	1	1	0	0	97	2	612
2019	Casual	95	5	0	0	0	0	100	0	18
2019	Student	88	10	2	0	0	0	98	0	41
2017	Indeterminate (permanent)	80	15	2	1	1	0	96	2	542
2017	Term	77	18	0	5	0	0	95	5	18
2017	Casual	100	0	0	0	0	0	100	0	12
2017	Student	84	11	0	0	5	0	95	5	19
2014	Indeterminate (permanent)	79	14	2	2	2	0	94	4	563
2014	Casual	100	0	0	0	0	0	100	0	10
2011	Indeterminate (permanent)	82	11	3	2	1	1	94	3	678
2011	Term	100	0	0	0	0	0	100	0	18
2011	Casual	78	22	0	0	0	0	100	0	13
2011	Student	63	37	0	0	0	0	100	0	13
2008	Indeterminate (permanent)	81	11	2	2	2	1	93	5	726
2008	Term	79	15	0	0	3	3	97	3	31
2008	Student	76	9	9	0	7	0	85	7	12

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	65	25	7	2	2	92	2	613
2019	Casual	67	19	0	7	7	92	8	18
2019	Student	73	23	5	0	0	95	0	40

Collective agreements and terms and conditions of employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	31	47	9	5	2	1	5	83	8	617
2019	Casual	40	28	10	6	0	12	4	82	7	17
2019	Student	32	37	15	7	2	0	7	74	11	41

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	57	25	6	1	1	5	5	91	2	612
2019	Casual	61	23	0	0	0	6	10	100	0	17
2019	Student	61	15	2	5	0	7	10	91	6	41

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	10	90	618
2019	Casual	0	100	18
2018	Indeterminate (permanent)	15	85	523
2018	Casual	0	100	12

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	41	59	58

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	64	36	58

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	0	100	58

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	30	70	57

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	49	51	57

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	47	53	57

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	37	63	57

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	30	70	57

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	53	47	57

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	23	77	57

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	0	100	57

Question 60j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	13	87	57

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	42	58	57

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	16	84	57

Question 60m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	20	80	57

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	41	59	56

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	30	70	56

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	17	83	56

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	11	89	56

Question 61g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	20	80	56

Question 61h. What action(s) did you take to address the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	20	80	56

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	19	81	56

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	15	85	616

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	16	14	16	6	5	34	10	52	19	616
2019	Casual	26	16	4	6	0	32	16	81	11	18
2019	Student	38	13	3	0	5	40	3	87	9	40
2018	Indeterminate (permanent)	15	18	17	7	5	34	4	53	19	516
2018	Casual	23	8	11	0	0	36	22	74	0	12
2018	Student	16	5	21	5	0	32	21	44	11	19
2017	Indeterminate (permanent)	14	21	14	7	6	33	7	57	21	541
2017	Term	5	5	44	0	0	33	12	19	0	18
2017	Casual	18	0	7	7	0	43	25	56	22	12
2017	Student	21	16	11	0	0	42	11	78	0	19
2014	Indeterminate (permanent)	16	13	18	6	4	33	9	50	18	563
2014	Casual	20	11	18	0	0	40	10	63	0	10

Question 65. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	38	34	13	5	2	8	1	78	8	617
2019	Casual	47	20	0	6	0	20	7	92	8	18
2019	Student	59	20	2	5	0	12	2	91	6	41
2018	Indeterminate (permanent)	33	32	13	6	2	11	1	75	10	517
2018	Casual	56	16	11	0	0	18	0	87	0	12
2018	Student	42	16	16	0	0	26	0	79	0	19
2017	Indeterminate (permanent)	28	33	16	6	3	13	1	71	10	541
2017	Term	18	27	33	5	0	11	5	54	6	18
2017	Casual	28	23	0	0	0	24	25	100	0	12
2017	Student	32	32	16	5	0	11	5	75	6	19
2014	Indeterminate (permanent)	24	29	18	6	3	18	2	67	11	563
2014	Casual	20	41	28	0	0	0	10	69	0	10
2011	Indeterminate (permanent)	31	35	15	6	3	9	0	74	10	676
2011	Term	43	34	6	0	0	17	0	93	0	18
2011	Casual	63	22	15	0	0	0	0	85	0	13
2011	Student	31	24	7	0	0	38	0	88	0	13

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	8	92	616
2018	Indeterminate (permanent)	6	94	521
2018	Casual	0	100	12

Question 67a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	26	74	50
2018	Indeterminate (permanent)	39	61	32

Question 67b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	77	23	50
2018	Indeterminate (permanent)	81	19	32

Question 67c. From whom did you experience discrimination on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Indeterminate (permanent)	0	100	32

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	0	100	50
2018	Indeterminate (permanent)	0	100	32

Question 67g. From whom did you experience discrimination on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Indeterminate (permanent)	0	100	32

Question 68a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	20	80	48
2018	Indeterminate (permanent)	16	84	32

Question 68b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	22	78	48
2018	Indeterminate (permanent)	24	76	32

Question 68c. Please indicate the type of discrimination you experienced. Colour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	13	87	48

Question 68e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	21	79	48
2018	Indeterminate (permanent)	22	78	32

Question 68f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	18	82	48
2018	Indeterminate (permanent)	23	77	32

Question 68g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	0	100	48
2018	Indeterminate (permanent)	0	100	32

Question 68h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	0	100	48

Question 68j. Please indicate the type of discrimination you experienced. Family status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	12	88	48
2018	Indeterminate (permanent)	19	81	32

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	0	100	48
2018	Indeterminate (permanent)	0	100	32

Question 68l. Please indicate the type of discrimination you experienced. Disability
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	21	79	48
2018	Indeterminate (permanent)	18	82	32

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	0	100	48
2018	Indeterminate (permanent)	0	100	32

Question 68n. Please indicate the type of discrimination you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	30	70	48
2018	Indeterminate (permanent)	20	80	32

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	24	76	48
2018	Indeterminate (permanent)	38	62	32

Question 69b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	12	88	48
2018	Indeterminate (permanent)	17	83	32

Question 69c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Indeterminate (permanent)	0	100	32

Question 69d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	13	87	48

Question 69e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	0	100	48

Question 69g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Indeterminate (permanent)	25	75	32

Question 69h. What action(s) did you take to address the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	9	91	48

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	44	56	48
2018	Indeterminate (permanent)	41	59	32

Question 70b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Indeterminate (permanent)	19	81	30

Question 70i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Indeterminate (permanent)	15	85	30

Question 70j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Indeterminate (permanent)	27	73	30

Question 70l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Indeterminate (permanent)	52	48	30

Question 70m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Indeterminate (permanent)	0	100	30

Question 70n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Indeterminate (permanent)	56	44	30

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	8	92	615

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	18	14	15	3	2	39	9	61	10	619
2019	Casual	31	15	6	5	0	26	16	81	9	18
2019	Student	38	5	8	3	3	35	10	77	9	40
2018	Indeterminate (permanent)	17	14	20	2	3	39	4	55	9	520
2018	Casual	23	18	0	0	0	36	22	100	0	12
2018	Student	21	0	26	0	5	37	11	40	10	19
2017	Indeterminate (permanent)	14	18	15	3	3	39	9	61	11	541
2017	Term	16	5	44	0	0	28	6	32	0	18
2017	Casual	18	9	7	0	0	41	25	78	0	12
2017	Student	16	11	0	5	0	58	11	83	17	19
2014	Indeterminate (permanent)	15	13	15	2	2	42	11	59	8	563
2014	Casual	20	0	8	0	0	61	10	71	0	10

Question 73. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	40	33	14	2	2	8	1	80	5	618
2019	Casual	59	19	11	0	0	11	0	88	0	18
2019	Student	66	10	7	2	0	10	5	89	3	41
2018	Indeterminate (permanent)	33	34	13	2	2	14	1	79	6	520
2018	Casual	64	18	0	0	0	18	0	100	0	12
2018	Student	47	11	16	5	5	16	0	69	13	19
2017	Indeterminate (permanent)	31	35	15	3	3	12	2	76	6	539
2017	Term	23	33	27	0	0	16	0	67	0	18
2017	Casual	35	16	0	0	0	24	25	100	0	12
2017	Student	32	21	11	5	5	21	5	71	14	19
2014	Indeterminate (permanent)	26	31	15	2	2	22	1	74	6	562
2014	Casual	30	30	11	0	0	18	10	84	0	10
2011	Indeterminate (permanent)	39	31	13	3	1	11	0	80	5	678
2011	Term	54	34	6	0	0	6	0	94	0	18
2011	Casual	60	15	16	0	0	9	0	82	0	12
2011	Student	47	31	0	0	0	22	0	100	0	13

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	20	80	616
2019	Casual	11	89	18
2019	Student	17	83	41
2017	Indeterminate (permanent)	22	78	542
2014	Indeterminate (permanent)	23	77	563
2014	Casual	0	100	10

Question 80. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	91	9	122
2017	Indeterminate (permanent)	84	16	120
2014	Indeterminate (permanent)	85	15	131

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	50	34	4	7	6	0	0	83	13	109
2017	Indeterminate (permanent)	44	40	5	4	6	1	0	85	10	100
2014	Indeterminate (permanent)	46	33	6	8	5	1	1	81	13	111

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Workplace well-being

A psychologically healthy workplace

Question 30. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	64	22	7	3	3	1	0	88	5	615
2019	Casual	84	5	5	6	0	0	0	89	6	18
2019	Student	71	20	2	5	0	2	0	93	5	41
2018	Indeterminate (permanent)	53	27	7	6	5	1	1	82	11	522
2018	Casual	56	29	0	0	0	0	15	100	0	12
2018	Student	63	21	16	0	0	0	0	84	0	19
2017	Indeterminate (permanent)	55	27	9	5	3	2	0	83	8	541
2017	Term	50	17	28	5	0	0	0	66	5	18
2017	Casual	100	0	0	0	0	0	0	100	0	12
2017	Student	63	21	11	5	0	0	0	84	5	19

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	23	49	13	9	1	2	3	75	11	179

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	40	44	9	4	1	1	0	85	6	618
2019	Casual	43	31	0	0	0	25	0	100	0	18
2019	Student	46	37	7	2	0	7	0	89	3	41
2018	Indeterminate (permanent)	35	44	11	5	2	2	0	81	7	517
2018	Casual	42	51	0	0	0	0	8	100	0	12
2018	Student	37	26	16	5	5	11	0	71	12	19
2017	Indeterminate (permanent)	24	45	15	8	4	4	0	72	13	542
2017	Term	11	50	28	5	0	6	0	65	6	18
2017	Casual	23	17	26	0	0	25	9	61	0	12
2017	Student	21	37	21	5	5	11	0	65	12	19

Question 78. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	32	42	14	7	3	1	0	75	10	615
2019	Casual	40	39	0	0	6	16	0	93	7	18
2019	Student	41	39	2	5	2	10	0	89	8	41
2018	Indeterminate (permanent)	29	41	13	12	4	2	0	71	16	519
2018	Casual	42	41	0	10	0	0	8	89	11	12
2018	Student	42	32	11	5	5	5	0	78	11	19
2017	Indeterminate (permanent)	19	43	17	13	6	2	0	63	20	541
2017	Term	5	28	23	22	16	6	0	35	41	18
2017	Casual	18	46	9	0	0	18	9	88	0	12
2017	Student	26	37	21	11	0	5	0	67	11	19

Work-related stress

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	21	27	25	11	15	0	1	49	26	616
2019	Casual	32	7	32	23	6	0	0	40	28	17
2019	Student	41	24	12	7	12	2	0	68	20	41
2018	Indeterminate (permanent)	20	21	26	15	15	1	2	43	31	522
2018	Casual	31	11	35	16	8	0	0	42	23	12
2018	Student	11	21	21	21	26	0	0	32	47	19
2017	Indeterminate (permanent)	16	23	22	16	20	0	3	40	37	538
2017	Term	17	5	11	22	33	6	6	26	62	18
2017	Casual	18	49	8	0	7	0	18	81	9	12
2017	Student	21	37	5	21	11	0	5	61	33	19

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	26	28	25	13	8	0	0	54	21	617
2019	Casual	50	25	17	0	7	0	0	76	7	18
2019	Student	51	29	10	5	0	5	0	85	5	41
2018	Indeterminate (permanent)	18	29	25	17	10	0	1	48	27	522
2018	Casual	45	29	26	0	0	0	0	74	0	12
2018	Student	32	16	26	11	11	5	0	50	22	19
2017	Indeterminate (permanent)	17	26	28	17	11	0	1	43	28	541
2017	Term	11	34	21	16	5	0	12	52	24	18
2017	Casual	40	16	18	9	0	0	18	68	10	12
2017	Student	47	26	21	0	5	0	0	74	5	19

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	31	34	19	10	5	0	0	65	15	611
2019	Casual	54	14	17	7	0	7	0	74	8	18
2019	Student	68	20	10	0	0	2	0	90	0	41
2018	Indeterminate (permanent)	26	29	21	12	10	0	2	56	22	521
2018	Casual	38	47	0	0	8	0	8	92	8	12
2018	Student	32	21	16	16	11	5	0	56	28	19
2017	Indeterminate (permanent)	23	27	27	12	8	0	2	51	21	540
2017	Term	27	34	16	0	10	0	12	70	11	18
2017	Casual	55	0	9	0	0	18	18	87	0	12
2017	Student	63	21	5	11	0	0	0	84	11	19

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	29	27	20	15	8	0	1	57	23	612
2019	Casual	60	10	19	8	0	0	4	73	8	17
2019	Student	56	20	10	2	7	5	0	79	10	41
2018	Indeterminate (permanent)	23	22	23	16	13	0	2	46	30	522
2018	Casual	48	11	18	0	8	0	15	69	9	12
2018	Student	32	5	21	21	16	5	0	39	39	19
2017	Indeterminate (permanent)	21	23	25	17	12	0	2	45	29	540
2017	Term	18	29	23	6	11	0	13	54	19	17
2017	Casual	30	0	34	0	9	0	28	41	12	12
2017	Student	63	21	11	0	5	0	0	84	5	19

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	57	23	9	5	3	0	4	83	8	613
2019	Casual	75	5	4	0	0	0	16	95	0	18
2019	Student	80	13	3	0	0	3	3	97	0	40
2018	Indeterminate (permanent)	50	19	13	5	4	0	8	76	10	521
2018	Casual	64	17	0	0	0	0	20	100	0	11
2018	Student	53	21	5	5	11	5	0	78	17	19
2017	Indeterminate (permanent)	44	25	11	5	4	0	11	77	10	541
2017	Term	60	5	5	5	5	0	18	80	13	18
2017	Casual	65	0	0	0	0	9	26	100	0	12
2017	Student	84	11	0	0	0	0	5	100	0	19

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	42	24	17	10	6	0	1	67	15	616
2019	Casual	73	5	10	12	0	0	0	78	12	18
2019	Student	49	24	7	7	7	5	0	77	15	41
2018	Indeterminate (permanent)	36	28	16	9	9	0	1	65	19	521
2018	Casual	56	26	10	0	0	0	8	89	0	12
2018	Student	53	5	21	11	11	0	0	58	21	19
2017	Indeterminate (permanent)	28	29	23	11	6	0	1	59	17	538
2017	Term	34	12	26	5	11	0	12	52	18	18
2017	Casual	74	0	9	0	0	0	18	90	0	12
2017	Student	42	47	11	0	0	0	0	89	0	19

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	28	37	22	7	4	0	1	67	11	617
2019	Casual	62	11	20	0	0	0	7	79	0	18
2019	Student	44	32	10	10	0	2	2	79	10	41
2018	Indeterminate (permanent)	23	32	25	12	5	1	2	57	17	520
2018	Casual	49	29	8	0	0	0	15	91	0	12
2018	Student	33	22	22	22	0	0	0	56	22	18
2017	Indeterminate (permanent)	24	30	25	12	6	2	2	56	19	539
2017	Term	27	18	16	17	11	0	12	50	31	18
2017	Casual	51	14	0	0	0	17	18	100	0	12
2017	Student	53	32	5	5	5	0	0	84	11	19

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	29	34	23	8	5	0	1	64	13	614
2019	Casual	44	24	25	0	0	0	7	73	0	18
2019	Student	41	34	15	5	0	2	2	79	5	41
2018	Indeterminate (permanent)	21	33	24	13	6	1	2	55	20	520
2018	Casual	53	31	0	8	0	0	8	91	9	11
2018	Student	56	6	22	11	6	0	0	61	17	18
2017	Indeterminate (permanent)	20	30	25	15	8	1	2	52	23	539
2017	Term	11	33	28	5	11	0	12	50	18	18
2017	Casual	51	0	14	0	0	17	18	78	0	12
2017	Student	58	16	16	11	0	0	0	74	11	19

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	30	31	21	11	5	1	0	61	17	616
2019	Casual	49	12	30	9	0	0	0	61	9	18
2019	Student	23	38	13	15	8	3	3	63	24	40
2018	Indeterminate (permanent)	27	30	22	13	6	0	1	58	19	522
2018	Casual	49	25	8	10	0	0	8	81	11	12
2018	Student	29	18	18	29	6	0	0	47	35	17
2017	Indeterminate (permanent)	25	29	22	15	6	1	2	55	22	541
2017	Term	21	28	12	5	21	0	12	56	30	18
2017	Casual	48	26	0	9	0	0	18	90	10	12
2017	Student	26	42	11	16	5	0	0	68	21	19

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	44	27	15	8	4	1	0	72	12	617
2019	Casual	79	10	11	0	0	0	0	89	0	17
2019	Student	61	20	7	2	5	2	2	85	8	41

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	38	33	16	7	5	1	0	71	12	612
2019	Casual	48	10	42	0	0	0	0	58	0	18
2019	Student	43	40	10	3	0	3	3	87	3	40
2018	Indeterminate (permanent)	32	29	19	12	6	0	1	62	19	521
2018	Casual	54	31	8	8	0	0	0	84	8	12
2018	Student	44	17	17	17	6	0	0	61	22	18
2017	Indeterminate (permanent)	31	31	20	10	6	0	2	63	17	539
2017	Term	33	27	22	0	5	0	12	69	6	18
2017	Casual	39	17	26	0	0	0	18	69	0	12
2017	Student	37	37	21	0	5	0	0	74	5	19

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	57	22	11	4	5	0	1	79	9	617
2019	Casual	79	0	10	4	0	7	0	85	4	18
2019	Student	73	12	5	2	2	2	2	90	5	41
2018	Indeterminate (permanent)	54	21	12	6	5	0	2	77	11	518
2018	Casual	59	17	8	0	0	0	16	90	0	11
2018	Student	76	6	18	0	0	0	0	82	0	17
2017	Indeterminate (permanent)	49	23	14	7	6	0	2	73	12	542
2017	Term	63	17	10	5	0	0	5	84	5	18
2017	Casual	82	0	0	9	0	0	9	91	9	12
2017	Student	84	11	5	0	0	0	0	95	0	19

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	73	12	4	1	2	1	7	92	4	617
2019	Casual	85	0	0	0	0	7	8	100	0	18
2019	Student	85	5	2	2	0	2	2	95	3	41
2018	Indeterminate (permanent)	70	13	4	2	2	1	7	91	5	517
2018	Casual	76	0	0	0	8	0	16	90	10	11
2018	Student	83	6	6	0	6	0	0	89	6	18

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	74	10	5	4	3	1	3	88	7	617
2019	Casual	100	0	0	0	0	0	0	100	0	18
2019	Student	80	7	0	2	2	2	5	95	5	41
2018	Indeterminate (permanent)	66	14	8	3	4	1	5	84	7	521
2018	Casual	85	0	0	0	0	0	15	100	0	12
2018	Student	89	0	11	0	0	0	0	89	0	18
2017	Indeterminate (permanent)	69	14	5	4	4	1	3	87	8	541
2017	Term	61	16	0	5	5	0	11	88	12	18
2017	Casual	75	0	7	0	9	0	9	83	9	12
2017	Student	84	16	0	0	0	0	0	100	0	19

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	61	23	9	3	3	0	2	85	6	613
2019	Casual	88	5	0	7	0	0	0	93	7	18
2019	Student	71	12	5	0	5	2	5	89	5	41
2018	Indeterminate (permanent)	55	26	10	3	3	0	2	83	7	521
2018	Casual	84	0	0	8	0	0	8	92	8	12
2018	Student	83	11	0	6	0	0	0	94	6	18
2017	Indeterminate (permanent)	53	26	10	5	3	0	3	82	8	539
2017	Term	52	32	5	0	5	0	5	89	6	18
2017	Casual	59	16	0	0	7	0	18	91	9	12
2017	Student	63	26	5	5	0	0	0	89	5	19

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	62	19	8	5	3	0	2	83	8	614
2019	Casual	91	9	0	0	0	0	0	100	0	18
2019	Student	78	5	2	5	2	2	5	89	8	41
2018	Indeterminate (permanent)	55	19	12	7	6	0	2	75	13	521
2018	Casual	84	0	0	0	8	0	8	92	8	12
2018	Student	94	0	0	6	0	0	0	94	6	18
2017	Indeterminate (permanent)	57	19	11	6	5	0	2	78	10	540
2017	Term	61	17	5	0	11	0	5	83	11	18
2017	Casual	82	0	0	0	0	0	18	100	0	12
2017	Student	79	16	0	5	0	0	0	95	5	19

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	56	12	5	2	1	0	24	90	4	608
2019	Casual	76	0	0	0	0	0	24	100	0	18
2019	Student	73	0	0	0	0	2	24	100	0	41
2018	Indeterminate (permanent)	51	12	7	3	2	0	26	85	6	521
2018	Casual	56	0	0	0	8	0	36	88	12	12
2018	Student	89	0	6	0	0	0	6	94	0	18
2017	Indeterminate (permanent)	50	11	7	3	1	0	29	85	5	541
2017	Term	61	0	5	0	0	0	33	92	0	18
2017	Casual	65	7	0	0	0	0	28	100	0	12
2017	Student	79	5	0	0	0	0	16	100	0	19

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	70	16	6	2	0	0	5	91	3	613
2019	Casual	95	0	5	0	0	0	0	95	0	18
2019	Student	88	5	0	0	0	2	5	100	0	41
2018	Indeterminate (permanent)	64	19	6	2	1	0	8	90	3	522
2018	Casual	66	15	0	0	0	0	18	100	0	12
2018	Student	83	11	0	6	0	0	0	94	6	18
2017	Indeterminate (permanent)	69	16	6	2	0	0	7	91	2	538
2017	Term	50	21	0	0	0	0	28	100	0	18
2017	Casual	75	7	0	0	0	0	18	100	0	12
2017	Student	84	16	0	0	0	0	0	100	0	19

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	82	8	3	1	1	0	4	94	2	616
2019	Casual	66	10	4	10	6	0	4	79	17	18
2019	Student	60	20	5	3	8	5	0	84	11	40
2018	Indeterminate (permanent)	76	12	4	1	2	1	5	93	2	521
2018	Casual	42	8	0	18	16	0	18	59	41	12
2018	Student	67	11	11	6	0	0	6	82	6	18
2017	Indeterminate (permanent)	74	11	5	2	2	1	6	90	4	541
2017	Term	34	28	16	0	16	0	6	66	17	18
2017	Casual	30	7	9	8	27	0	19	46	43	12
2017	Student	37	32	16	16	0	0	0	68	16	19

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	50	26	16	4	2	0	1	77	6	616
2019	Casual	74	15	0	5	6	0	0	89	11	17
2019	Student	46	24	15	7	2	2	2	74	10	41
2018	Indeterminate (permanent)	43	31	16	4	3	0	3	76	7	521
2018	Casual	56	29	0	8	0	0	8	92	8	12
2018	Student	61	17	17	0	0	0	6	82	0	18
2017	Indeterminate (permanent)	43	31	16	5	3	0	2	76	8	540
2017	Term	28	29	32	0	5	0	6	61	5	18
2017	Casual	82	0	0	0	0	0	18	100	0	12
2017	Student	47	32	5	11	5	0	0	79	16	19

Question 75. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	18	35	33	11	2	0	0	54	13	618
2019	Casual	39	21	32	7	0	0	0	61	7	18
2019	Student	46	32	15	2	2	2	0	80	5	41
2018	Indeterminate (permanent)	14	34	35	13	4	0	0	48	17	522
2018	Casual	41	31	19	0	0	0	8	79	0	11
2018	Student	37	37	16	5	5	0	0	74	11	19
2017	Indeterminate (permanent)	8	31	41	15	4	0	0	39	20	541
2017	Term	12	22	33	26	0	0	6	37	28	18
2017	Casual	50	25	16	0	0	0	9	83	0	12
2017	Student	21	63	11	5	0	0	0	84	5	19

Question 76. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	5	17	41	21	15	0	0	36	23	617
2019	Casual	24	12	26	16	16	0	5	34	38	18
2019	Student	8	5	20	38	28	3	0	67	13	40
2018	Indeterminate (permanent)	9	20	37	24	10	0	0	34	29	518
2018	Casual	0	10	0	26	42	0	22	87	13	12
2018	Student	11	0	37	42	11	0	0	53	11	19
2017	Indeterminate (permanent)	7	19	42	23	8	0	0	32	26	539
2017	Term	10	28	11	22	17	6	6	45	43	18
2017	Casual	0	10	33	22	27	0	9	53	11	12
2017	Student	0	5	26	47	16	0	5	67	6	19

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Compensation

Pay or other compensation issues

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	20	28	24	14	11	2	1	20	80	616
2019	Casual	10	26	17	18	21	7	0	11	89	18
2019	Student	49	24	7	12	0	5	2	53	47	41
2018	Indeterminate (permanent)	25	22	25	13	13	2	1	25	75	521
2018	Casual	31	0	43	10	0	0	16	37	63	12
2018	Student	26	16	16	11	21	11	0	29	71	19
2017	Indeterminate (permanent)	23	26	22	12	12	3	1	24	76	542
2017	Term	25	17	17	12	29	0	0	25	75	17
2017	Casual	25	41	16	0	0	10	9	31	69	12
2017	Student	37	21	11	5	11	16	0	44	56	19

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	66	34	484
2019	Casual	79	21	14
2019	Student	78	22	18

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 84. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	33	67	471
2019	Casual	42	58	15
2019	Student	47	53	17
2018	Indeterminate (permanent)	20	80	379
2018	Student	75	25	12

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	32	17	17	13	15	1	6	52	30	603
2019	Casual	11	23	7	21	7	14	16	50	40	18
2019	Student	53	5	3	8	0	5	28	85	11	40
2018	Indeterminate (permanent)	31	16	15	13	17	1	7	51	33	522
2018	Casual	38	10	0	8	0	0	44	86	14	12
2018	Student	16	37	21	5	5	0	16	63	13	19

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	17	24	16	20	14	1	7	45	38	470
2019	Casual	38	28	9	11	7	0	7	71	19	14
2019	Student	41	12	12	12	0	0	24	69	15	17
2018	Indeterminate (permanent)	13	22	17	21	17	2	8	39	42	379
2018	Student	17	42	17	8	17	0	0	58	25	12
2017	Indeterminate (permanent)	12	23	15	20	16	2	12	41	42	396
2017	Term	8	8	23	21	40	0	0	15	62	13

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	6	14	16	21	33	2	8	22	60	469
2019	Casual	19	11	9	36	26	0	0	29	61	14
2019	Student	24	18	24	18	0	0	18	50	21	17
2018	Indeterminate (permanent)	2	8	16	20	44	2	8	11	71	380
2018	Student	0	0	33	17	50	0	0	0	67	12
2017	Indeterminate (permanent)	1	7	10	18	50	2	11	10	79	393
2017	Term	0	8	16	8	69	0	0	8	77	13

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Date modified:: 2019-03-01

2019 Public Service Employee Survey Results by Theme for the Public Service Commission of Canada by Question 93. What is your current employee status?

Table of Contents

Employee engagement

Question 7. I get a sense of satisfaction from my work.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 16. Overall, I like my job.

Question 51. I would recommend my department or agency as a great place to work.

Question 52. I am satisfied with my department or agency.

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 26. I can count on my immediate supervisor to keep his or her promises.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 31. I am satisfied with the quality of supervision I receive.

Senior management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Question 35. I have confidence in the senior management of my department or agency.

Question 36. Senior management in my department or agency makes effective and timely decisions.

Question 37. Essential information flows effectively from senior management to staff.

Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Job fit and development

Question 4. I get the training I need to do my job.

Question 44. My department or agency does a good job of supporting employee career development.

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.

Question 17. I can complete my assigned workload during my regular working hours.

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Mobility and retention

Question 54. Do you intend to leave your current position in the next two years?

Question 55. Please indicate your reason for leaving.

Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Question 40. I feel that change is managed well in my department or agency.

Respectful workplace

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Question 22. In my work unit, individuals behave in a respectful manner.

Question 23. The people I work with value my ideas and opinions.

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 49. My department or agency implements activities and practices that support a diverse workplace.

Question 50. Overall, my department or agency treats me with respect.

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.