2019 Public Service Employee Survey Results by Theme for Department of Finance Canada by Question 108. Are you a person with a disability?

The results of the 2019 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 54 30 16 0 0 0 0 84 0 30
2019 Not a person with a disability 46 39 8 5 2 0 0 85 7 556
2018 Person with a disability 34 45 15 3 3 0 0 80 6 35
2018 Not a person with a disability 38 46 10 5 2 0 0 84 7 433
2017 Person with a disability 37 46 7 0 10 0 0 83 10 22
2017 Not a person with a disability 40 47 5 5 2 0 0 87 7 511
2014 Person with a disability 24 55 0 12 8 0 0 79 21 25
2014 Not a person with a disability 38 44 9 7 2 0 0 82 9 559
2011 Person with a disability 40 21 20 9 9 0 0 61 19 10
2011 Not a person with a disability 37 41 10 7 5 0 0 77 12 577
2008 Person with a disability 29 40 12 11 7 0 0 69 19 27
2008 Not a person with a disability 39 40 11 7 3 0 0 78 11 703

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 50 30 9 10 0 0 0 80 10 30
2019 Not a person with a disability 44 38 9 6 4 0 0 82 9 557
2018 Person with a disability 38 33 9 12 8 0 0 71 20 35
2018 Not a person with a disability 42 35 11 6 5 0 0 77 11 435
2017 Person with a disability 42 29 11 5 14 0 0 71 19 22
2017 Not a person with a disability 36 41 10 8 5 0 0 77 13 508

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 61 32 7 0 0 0 0 93 0 30
2019 Not a person with a disability 55 33 9 2 1 0 0 88 3 557
2018 Person with a disability 46 37 9 6 3 0 0 83 9 35
2018 Not a person with a disability 52 37 9 2 1 0 0 89 2 436
2017 Person with a disability 42 49 4 5 0 0 0 91 5 22
2017 Not a person with a disability 53 36 6 4 1 0 0 89 5 509
2014 Person with a disability 64 19 8 8 0 0 0 83 8 25
2014 Not a person with a disability 59 30 9 2 0 0 0 89 2 558
2011 Person with a disability 51 31 0 9 9 0 0 81 19 10
2011 Not a person with a disability 54 31 9 4 1 0 0 85 5 576

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 54 37 6 3 0 0 0 91 3 30
2019 Not a person with a disability 49 38 8 3 2 0 0 87 5 557
2018 Person with a disability 44 35 9 6 6 0 0 80 12 35
2018 Not a person with a disability 46 40 9 3 1 0 0 87 4 437
2017 Person with a disability 53 26 16 0 5 0 0 79 5 22
2017 Not a person with a disability 46 42 6 4 2 0 0 88 6 509
2014 Person with a disability 36 47 0 8 8 0 0 83 17 25
2014 Not a person with a disability 45 39 10 4 2 0 0 84 6 558
2011 Person with a disability 51 20 11 0 19 0 0 71 19 10
2011 Not a person with a disability 42 40 9 6 4 0 0 82 9 577
2008 Person with a disability 37 48 4 4 7 0 0 85 11 27
2008 Not a person with a disability 44 40 8 6 1 0 0 84 7 705

Question 51. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 33 47 14 7 0 0 0 80 7 30
2019 Not a person with a disability 58 30 8 2 1 0 0 89 3 553
2018 Person with a disability 46 24 12 15 3 0 0 71 18 34
2018 Not a person with a disability 54 33 8 2 2 0 0 87 4 439
2017 Person with a disability 50 17 19 9 5 0 0 67 14 22
2017 Not a person with a disability 54 29 11 3 2 0 0 83 6 508
2014 Person with a disability 28 44 12 12 4 0 0 72 16 25
2014 Not a person with a disability 49 32 12 6 2 0 0 80 8 559
2011 Person with a disability 31 31 9 9 9 11 0 69 21 10
2011 Not a person with a disability 42 33 13 7 4 1 0 76 10 577

Question 52. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 37 39 17 7 0 0 0 76 7 30
2019 Not a person with a disability 56 32 7 3 1 0 0 88 4 556
2018 Person with a disability 45 32 9 11 3 0 0 77 14 35
2018 Not a person with a disability 53 35 7 4 2 0 0 87 5 438
2017 Person with a disability 51 35 5 4 5 0 0 86 9 22
2017 Not a person with a disability 49 35 8 5 2 0 0 85 7 509
2014 Person with a disability 32 40 20 4 4 0 0 72 8 25
2014 Not a person with a disability 48 35 10 5 2 0 0 83 7 559
2011 Person with a disability 32 19 20 9 9 11 0 57 21 10
2011 Not a person with a disability 43 35 11 7 4 1 0 79 11 577
2008 Person with a disability 14 33 16 19 15 3 0 49 35 27
2008 Not a person with a disability 36 38 14 7 4 0 0 74 11 704

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 37 30 7 10 3 13 0 76 15 30
2019 Not a person with a disability 49 28 12 5 3 2 1 79 9 558
2018 Person with a disability 26 31 23 15 3 3 0 58 18 35
2018 Not a person with a disability 48 26 12 6 4 2 1 76 11 439
2017 Person with a disability 50 23 4 14 10 0 0 72 24 22
2017 Not a person with a disability 44 26 14 8 4 2 1 72 13 508
2014 Person with a disability 24 32 19 12 4 4 4 61 18 25
2014 Not a person with a disability 41 27 16 8 5 3 0 70 14 559
2011 Person with a disability 20 31 20 11 19 0 0 51 29 10
2011 Not a person with a disability 41 28 13 7 8 3 0 71 16 578
2008 Person with a disability 11 22 15 19 27 6 0 35 49 27
2008 Not a person with a disability 34 27 17 11 8 4 0 63 19 703
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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 70 6 13 3 0 0 7 82 3 30
2019 Not a person with a disability 60 26 7 3 1 1 3 88 4 554

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 66 28 3 0 3 0 0 94 3 30
2019 Not a person with a disability 65 21 8 3 1 1 0 88 4 552
2018 Person with a disability 65 15 3 6 9 3 0 82 15 35
2018 Not a person with a disability 57 26 8 4 3 2 0 84 8 432
2017 Person with a disability 71 9 15 0 5 0 0 80 5 22
2017 Not a person with a disability 56 28 7 5 2 2 1 85 7 510
2014 Person with a disability 47 16 16 13 4 4 0 66 17 25
2014 Not a person with a disability 48 30 11 5 2 3 1 81 7 559
2011 Person with a disability 21 40 9 20 9 0 0 61 29 10
2011 Not a person with a disability 50 27 10 6 5 2 1 79 11 578
2008 Person with a disability 40 21 11 4 19 0 4 64 25 27
2008 Not a person with a disability 45 28 11 7 5 3 1 76 13 705

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 57 26 3 7 0 3 4 89 7 30
2019 Not a person with a disability 56 32 7 3 1 1 1 89 4 552
2018 Person with a disability 54 26 9 3 9 0 0 80 12 35
2018 Not a person with a disability 50 34 8 6 2 0 0 84 8 433
2017 Person with a disability 67 13 20 0 0 0 0 80 0 22
2017 Not a person with a disability 50 36 6 5 3 0 0 86 8 511
2014 Person with a disability 39 28 20 13 0 0 0 67 13 25
2014 Not a person with a disability 45 36 10 7 2 1 0 82 9 559
2011 Person with a disability 11 49 9 21 9 0 0 60 31 10
2011 Not a person with a disability 45 34 8 9 3 0 0 79 12 578
2008 Person with a disability 40 18 14 8 19 0 0 59 27 27
2008 Not a person with a disability 40 33 9 10 6 1 0 74 16 704

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 64 23 10 0 3 0 0 87 3 30
2019 Not a person with a disability 60 26 6 5 2 0 0 87 7 555
2018 Person with a disability 54 25 6 9 6 0 0 80 14 35
2018 Not a person with a disability 51 29 11 4 4 0 0 80 8 436
2017 Person with a disability 63 24 4 9 0 0 0 87 9 22
2017 Not a person with a disability 54 31 6 5 2 0 0 86 8 508
2014 Person with a disability 47 29 4 16 4 0 0 76 20 25
2014 Not a person with a disability 50 33 9 6 2 1 0 84 7 557

Senior management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 45 20 18 7 0 10 0 73 8 29
2019 Not a person with a disability 55 29 7 3 0 6 0 89 4 558
2018 Person with a disability 42 26 6 6 9 12 0 77 17 34
2018 Not a person with a disability 49 28 12 3 2 5 0 82 6 439
2017 Person with a disability 45 27 14 5 5 4 0 75 10 22
2017 Not a person with a disability 48 36 8 3 2 4 0 87 5 511
2014 Person with a disability 20 28 24 4 8 15 0 57 15 25
2014 Not a person with a disability 48 32 10 3 1 6 0 85 5 559
2011 Person with a disability 41 11 29 19 0 0 0 52 19 10
2011 Not a person with a disability 36 32 13 5 4 8 1 75 10 576

Question 35. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 46 27 13 10 0 4 0 76 10 30
2019 Not a person with a disability 54 33 8 3 1 1 0 88 4 556
2018 Person with a disability 39 34 12 3 9 3 0 76 12 34
2018 Not a person with a disability 48 33 10 5 3 1 0 81 9 439
2017 Person with a disability 47 30 5 14 5 0 0 76 19 22
2017 Not a person with a disability 46 37 9 4 2 1 0 84 7 511
2014 Person with a disability 24 39 24 4 8 0 0 63 12 25
2014 Not a person with a disability 49 35 9 4 2 1 0 85 6 558
2011 Person with a disability 32 11 29 19 9 0 0 43 28 10
2011 Not a person with a disability 39 37 12 7 5 1 0 76 12 575
2008 Person with a disability 15 25 10 23 24 4 0 41 48 27
2008 Not a person with a disability 26 34 19 9 9 3 0 62 19 704

Question 36. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 36 26 17 14 3 4 0 65 18 30
2019 Not a person with a disability 41 40 11 4 1 3 0 83 6 557
2018 Person with a disability 27 40 9 15 6 3 0 69 21 34
2018 Not a person with a disability 35 36 16 7 3 3 0 73 10 437
2017 Person with a disability 36 40 5 9 9 0 0 76 19 22
2017 Not a person with a disability 34 41 12 6 3 3 0 78 9 510
2014 Person with a disability 13 35 32 8 4 8 0 52 13 25
2014 Not a person with a disability 34 39 14 6 2 4 0 76 9 558
2011 Person with a disability 21 21 39 9 9 0 0 43 19 10
2011 Not a person with a disability 29 44 12 9 3 4 0 75 12 578
2008 Person with a disability 7 33 20 15 11 14 0 46 31 27
2008 Not a person with a disability 16 36 16 15 9 7 0 57 26 703

Question 37. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 14 40 28 7 7 3 0 56 15 28
2019 Not a person with a disability 27 46 13 11 2 1 0 74 13 555
2018 Person with a disability 18 40 12 24 6 0 0 58 30 34
2018 Not a person with a disability 21 41 16 14 6 2 0 63 21 440
2017 Person with a disability 37 44 0 14 4 0 0 81 19 22
2017 Not a person with a disability 24 41 16 14 4 2 0 66 18 510
2014 Person with a disability 8 32 28 20 4 8 0 43 26 25
2014 Not a person with a disability 23 40 17 14 3 2 0 65 18 558
2011 Person with a disability 21 31 19 11 19 0 0 52 29 10
2011 Not a person with a disability 17 44 14 16 8 2 0 61 24 578
2008 Person with a disability 4 25 15 23 22 8 4 33 51 27
2008 Not a person with a disability 17 36 16 19 9 3 0 54 29 705
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 37 36 9 14 0 0 4 76 14 30
2019 Not a person with a disability 38 42 8 8 3 0 0 80 11 558
2018 Person with a disability 37 34 9 9 11 0 0 71 20 35
2018 Not a person with a disability 37 36 12 8 7 0 0 73 15 436
2017 Person with a disability 45 32 8 5 10 0 0 78 15 22
2017 Not a person with a disability 33 39 13 11 4 0 0 72 15 510
2014 Person with a disability 24 36 20 8 8 4 0 62 17 25
2014 Not a person with a disability 28 40 15 12 5 0 0 68 16 559
2011 Person with a disability 40 21 0 20 19 0 0 61 39 10
2011 Not a person with a disability 29 40 14 9 7 0 0 70 16 578

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 54 24 10 13 0 0 0 77 13 30
2019 Not a person with a disability 37 46 8 7 2 0 0 83 9 556
2018 Person with a disability 26 44 5 14 12 0 0 69 26 35
2018 Not a person with a disability 30 49 10 8 3 0 0 79 11 436
2017 Person with a disability 33 50 4 9 4 0 0 83 13 22
2017 Not a person with a disability 35 45 9 9 2 0 0 79 11 511

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 50 30 10 3 7 0 0 80 10 30
2019 Not a person with a disability 46 33 11 7 2 0 1 80 9 555
2018 Person with a disability 49 34 3 9 5 0 0 83 14 35
2018 Not a person with a disability 40 37 9 10 4 1 0 78 13 436
2017 Person with a disability 41 46 4 9 0 0 0 87 9 22
2017 Not a person with a disability 40 39 7 9 3 1 1 80 13 510
2014 Person with a disability 32 40 8 16 4 0 0 72 20 25
2014 Not a person with a disability 37 38 13 6 4 1 1 77 10 559
2011 Person with a disability 31 20 9 11 29 0 0 51 40 10
2011 Not a person with a disability 37 37 11 10 4 0 1 75 14 578
2008 Person with a disability 36 18 8 15 19 0 4 56 35 27
2008 Not a person with a disability 35 34 10 12 6 1 1 71 19 704

Job fit and development

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 41 34 18 3 3 0 0 76 7 29
2019 Not a person with a disability 35 41 11 10 3 0 1 76 13 552
2018 Person with a disability 31 37 15 9 6 0 3 70 15 35
2018 Not a person with a disability 27 49 10 10 3 0 1 77 13 439
2017 Person with a disability 43 43 9 0 5 0 0 86 5 22
2017 Not a person with a disability 36 40 11 10 2 0 0 76 12 509
2014 Person with a disability 28 28 12 28 4 0 0 56 32 25
2014 Not a person with a disability 26 40 18 12 3 0 1 67 15 557
2011 Person with a disability 21 19 29 20 11 0 0 40 31 10
2011 Not a person with a disability 28 35 17 12 6 0 2 65 18 578
2008 Person with a disability 32 25 8 20 7 0 8 63 29 27
2008 Not a person with a disability 31 40 15 8 4 1 2 73 12 704

Question 44. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 29 26 21 17 0 7 0 59 18 30
2019 Not a person with a disability 31 39 12 11 3 2 1 72 15 556
2018 Person with a disability 21 45 3 17 8 6 0 70 27 35
2018 Not a person with a disability 32 37 15 10 5 1 0 70 15 438
2017 Person with a disability 40 36 0 5 14 0 5 80 20 22
2017 Not a person with a disability 35 35 12 11 4 3 0 72 15 506
2014 Person with a disability 23 20 24 20 13 0 0 44 33 25
2014 Not a person with a disability 28 37 13 14 5 3 1 67 20 559
2011 Person with a disability 0 32 19 31 19 0 0 32 49 10
2011 Not a person with a disability 21 35 20 13 8 2 0 58 22 578
2008 Person with a disability 22 18 10 12 30 8 0 43 46 27
2008 Not a person with a disability 28 37 17 10 6 2 1 67 16 704

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 23 21 23 20 10 0 3 45 31 30
2019 Not a person with a disability 32 30 14 10 8 3 2 66 19 558
2018 Person with a disability 23 20 11 20 11 11 3 51 36 35
2018 Not a person with a disability 33 28 12 12 11 3 2 64 24 439
2017 Person with a disability 31 31 5 9 24 0 0 62 33 22
2017 Not a person with a disability 32 30 11 13 10 2 2 64 24 508
2014 Person with a disability 15 25 16 16 29 0 0 40 44 25
2014 Not a person with a disability 28 28 13 13 14 2 2 58 28 558
2011 Person with a disability 11 20 11 29 29 0 0 31 59 10
2011 Not a person with a disability 26 31 12 13 14 2 2 59 28 578
2008 Person with a disability 7 22 4 26 41 0 0 29 67 27
2008 Not a person with a disability 23 34 14 12 12 3 2 60 26 702

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 23 23 33 11 0 0 10 52 12 30
2019 Not a person with a disability 47 27 16 4 2 1 3 77 7 558

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 67 6 10 3 0 0 14 85 4 30
2019 Not a person with a disability 66 10 9 4 3 1 6 82 8 557

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 42 40 10 7 0 0 0 83 7 30
2019 Not a person with a disability 57 23 12 3 1 1 3 84 4 556

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 52 24 3 10 4 3 3 81 15 30
2019 Not a person with a disability 56 19 11 4 3 3 5 81 7 558

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 72 14 0 0 0 4 10 100 0 30
2019 Not a person with a disability 76 9 4 3 1 2 6 92 4 556

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 72 7 4 3 11 0 3 82 14 30
2019 Not a person with a disability 84 7 3 2 0 1 3 95 2 558

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 69 11 0 3 0 10 7 96 4 30
2019 Not a person with a disability 81 6 4 2 1 3 4 93 3 553

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 76 7 3 0 0 4 10 96 0 30
2019 Not a person with a disability 87 3 1 0 0 1 7 98 0 556

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 37 40 10 7 0 0 7 82 7 30
2019 Not a person with a disability 42 41 9 5 2 0 0 83 7 554
2018 Person with a disability 20 58 13 6 3 0 0 78 9 35
2018 Not a person with a disability 37 43 10 8 2 0 0 80 10 439
2017 Person with a disability 47 40 8 5 0 0 0 87 5 22
2017 Not a person with a disability 40 40 10 8 3 0 0 80 10 509
2014 Person with a disability 20 48 12 8 4 8 0 74 14 25
2014 Not a person with a disability 33 46 9 10 2 0 0 79 12 559
2011 Person with a disability 0 51 0 31 19 0 0 51 49 10
2011 Not a person with a disability 34 43 10 10 3 0 0 77 13 574

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 40 44 10 6 0 0 0 84 6 30
2019 Not a person with a disability 40 37 12 8 3 0 0 78 10 556
2018 Person with a disability 34 49 6 6 6 0 0 83 12 35
2018 Not a person with a disability 37 36 14 8 5 0 0 73 13 437
2017 Person with a disability 40 46 0 0 14 0 0 86 14 22
2017 Not a person with a disability 39 36 12 9 3 0 0 76 12 510
2014 Person with a disability 39 32 12 12 4 0 0 72 16 25
2014 Not a person with a disability 35 40 14 8 3 0 1 75 11 559

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 37 43 10 9 0 0 0 80 9 30
2019 Not a person with a disability 42 41 9 4 2 1 2 85 6 549
2018 Person with a disability 35 34 14 9 9 0 0 68 17 35
2018 Not a person with a disability 36 42 12 6 3 0 1 79 9 438
2017 Person with a disability 41 41 9 5 5 0 0 81 9 22
2017 Not a person with a disability 38 42 9 8 2 0 1 81 9 510
2014 Person with a disability 23 40 20 13 0 4 0 66 13 25
2014 Not a person with a disability 39 39 11 7 2 0 1 80 9 558
2011 Person with a disability 11 41 29 19 0 0 0 52 19 10
2011 Not a person with a disability 40 37 12 5 3 1 2 80 8 578

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 20 37 30 3 3 7 0 61 7 30
2019 Not a person with a disability 26 47 16 7 2 3 0 75 9 557
2018 Person with a disability 26 31 22 6 8 6 0 61 15 35
2018 Not a person with a disability 29 41 19 6 3 2 0 72 9 441
2017 Person with a disability 27 38 12 5 9 9 0 72 15 22
2017 Not a person with a disability 27 42 17 8 3 4 0 72 11 507

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 40 40 10 7 3 0 0 80 10 30
2019 Not a person with a disability 42 39 7 9 3 0 0 81 12 558
2018 Person with a disability 59 21 6 6 8 0 0 80 14 35
2018 Not a person with a disability 38 40 10 8 3 0 0 78 11 438
2017 Person with a disability 47 26 14 9 4 0 0 73 14 22
2017 Not a person with a disability 40 35 10 8 6 0 0 76 14 506
2014 Person with a disability 19 28 28 16 8 0 0 48 24 25
2014 Not a person with a disability 38 34 12 9 6 0 1 73 16 559
2011 Person with a disability 29 20 31 11 9 0 0 49 20 10
2011 Not a person with a disability 34 36 9 12 7 1 1 72 19 578

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 27 30 29 10 4 0 0 57 13 30
2019 Not a person with a disability 27 41 20 9 3 0 0 68 11 554
2018 Person with a disability 32 30 26 9 3 0 0 62 12 35
2018 Not a person with a disability 26 37 22 10 5 0 0 63 16 440
2017 Person with a disability 44 25 9 5 14 0 4 72 19 22
2017 Not a person with a disability 24 41 21 9 5 0 0 65 14 510
2014 Person with a disability 37 23 20 12 8 0 0 60 20 25
2014 Not a person with a disability 27 37 20 8 7 0 0 64 15 559
2011 Person with a disability 20 39 21 11 9 0 0 59 20 10
2011 Not a person with a disability 26 39 19 9 7 0 0 65 17 578
2008 Person with a disability 21 41 15 15 8 0 0 62 23 27
2008 Not a person with a disability 22 41 19 10 7 1 0 64 17 704

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 54 20 10 10 3 0 3 76 14 30
2019 Not a person with a disability 48 24 10 7 4 4 4 78 11 556
2017 Person with a disability 70 17 4 0 9 0 0 87 9 22
2017 Not a person with a disability 40 26 9 7 6 6 5 74 15 509
2014 Person with a disability 24 28 20 0 12 16 0 61 15 25
2014 Not a person with a disability 35 24 14 9 4 7 7 68 16 559
2011 Person with a disability 20 11 19 20 0 11 20 44 29 10
2011 Not a person with a disability 29 26 14 13 8 5 5 61 23 578

Mobility and retention

Question 54. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2019 Person with a disability 17 45 38 29
2019 Not a person with a disability 36 31 34 556
2018 Person with a disability 32 36 32 35
2018 Not a person with a disability 32 33 35 440
2017 Person with a disability 28 48 24 22
2017 Not a person with a disability 31 33 36 510
2014 Person with a disability 40 48 12 25
2014 Not a person with a disability 35 34 31 558
2011 Person with a disability 48 11 41 10
2011 Not a person with a disability 37 31 32 578

Question 55. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2018 Person with a disability 0 20 30 10 21 20 10
2018 Not a person with a disability 9 35 38 8 6 4 140
2017 Not a person with a disability 11 32 46 6 1 3 158
2014 Person with a disability 10 19 40 20 9999 10 10
2014 Not a person with a disability 7 31 47 10 9999 4 196
2011 Not a person with a disability 11 29 41 13 9999 5 216
Top of Page

Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 53 30 17 0 0 0 0 83 0 30
2019 Not a person with a disability 56 33 8 2 1 0 0 89 4 557
2018 Person with a disability 55 36 0 0 9 0 0 91 9 35
2018 Not a person with a disability 53 40 4 1 1 0 0 93 3 438
2017 Person with a disability 64 32 4 0 0 0 0 96 0 22
2017 Not a person with a disability 47 40 7 5 2 0 0 86 6 511
2014 Person with a disability 40 36 12 8 0 4 0 79 9 25
2014 Not a person with a disability 48 39 8 2 1 0 1 88 3 559
2011 Person with a disability 21 40 9 29 0 0 0 61 29 10
2011 Not a person with a disability 45 40 10 4 2 0 0 84 6 578
2008 Person with a disability 32 45 11 8 4 0 0 77 12 27
2008 Not a person with a disability 45 37 9 5 3 0 0 83 8 705

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 26 40 28 0 3 4 0 68 3 30
2019 Not a person with a disability 32 47 15 4 1 1 0 80 5 557
2018 Person with a disability 42 41 11 3 3 0 0 84 6 35
2018 Not a person with a disability 32 41 15 9 2 1 0 74 11 440
2017 Person with a disability 37 40 14 5 4 0 0 78 9 22
2017 Not a person with a disability 31 46 13 9 1 2 0 78 10 509
2014 Person with a disability 24 36 24 8 0 8 0 65 9 25
2014 Not a person with a disability 31 44 14 7 2 2 0 76 9 558
2011 Person with a disability 31 31 28 11 0 0 0 61 11 10
2011 Not a person with a disability 29 44 15 7 2 2 0 75 9 578

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 6 27 40 17 10 0 0 27 33 30
2019 Not a person with a disability 5 20 42 23 8 0 1 32 25 556
2018 Person with a disability 14 9 46 22 8 0 0 30 23 35
2018 Not a person with a disability 7 23 42 20 5 0 1 26 31 439
2017 Person with a disability 8 22 36 14 15 0 5 30 32 22
2017 Not a person with a disability 6 22 42 19 9 0 2 28 28 509
2014 Person with a disability 4 20 36 20 12 4 4 35 26 25
2014 Not a person with a disability 4 19 46 21 8 1 0 30 24 558
2011 Person with a disability 9 29 52 0 0 9 0 0 43 10
2011 Not a person with a disability 8 21 41 19 8 1 2 28 30 576
2008 Person with a disability 15 23 29 18 8 0 7 29 41 27
2008 Not a person with a disability 12 26 38 17 4 1 1 21 39 704

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 0 9 23 34 26 4 4 65 10 30
2019 Not a person with a disability 1 5 23 38 30 1 2 70 7 554
2018 Person with a disability 6 18 15 38 23 0 0 61 24 34
2018 Not a person with a disability 4 10 22 40 22 2 1 64 14 438
2017 Person with a disability 14 0 18 33 31 0 5 67 14 22
2017 Not a person with a disability 4 10 22 34 27 1 2 63 15 507
2014 Person with a disability 0 12 12 36 24 12 4 71 15 25
2014 Not a person with a disability 2 11 22 41 21 1 2 64 13 556
2011 Person with a disability 9 0 0 31 21 20 19 85 15 10
2011 Not a person with a disability 3 7 18 43 24 1 4 70 11 577
2008 Person with a disability 4 22 28 19 12 4 11 36 30 27
2008 Not a person with a disability 10 18 25 27 15 3 3 44 29 701

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 3 23 33 21 16 0 4 38 27 30
2019 Not a person with a disability 5 13 37 29 13 1 2 43 19 557
2018 Person with a disability 9 15 38 30 6 3 0 36 24 35
2018 Not a person with a disability 8 17 35 26 12 1 2 38 25 439
2017 Person with a disability 13 4 44 25 14 0 0 39 17 22
2017 Not a person with a disability 8 18 36 22 15 1 1 37 26 506
2014 Person with a disability 12 31 20 20 8 4 4 30 48 25
2014 Not a person with a disability 10 23 35 21 8 2 1 30 34 558
2011 Not a person with a disability 15 21 33 18 9 0 4 29 37 576
2008 Person with a disability 19 19 19 23 16 0 4 41 40 26
2008 Not a person with a disability 18 21 32 18 6 2 2 25 41 704

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 4 24 39 17 17 0 0 34 27 30
2019 Not a person with a disability 5 19 41 24 10 1 1 35 24 552
2018 Person with a disability 3 9 44 35 9 0 0 44 12 34
2018 Not a person with a disability 5 19 40 25 9 0 1 35 24 437
2017 Person with a disability 18 9 22 30 20 0 0 50 27 22
2017 Not a person with a disability 7 18 36 27 10 0 1 38 26 508
2014 Person with a disability 0 32 37 16 8 4 4 26 35 25
2014 Not a person with a disability 5 20 40 22 11 1 1 33 26 559
2011 Person with a disability 0 52 39 9 0 0 0 9 52 10
2011 Not a person with a disability 8 21 39 21 9 0 2 30 30 573
2008 Person with a disability 11 23 33 22 8 0 4 31 35 27
2008 Not a person with a disability 7 24 35 24 7 1 2 32 31 703

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 13 24 20 24 20 0 0 43 37 30
2019 Not a person with a disability 6 13 31 29 16 2 2 48 20 557
2018 Person with a disability 17 18 20 37 8 0 0 45 35 35
2018 Not a person with a disability 7 20 31 26 12 1 2 40 28 436
2017 Person with a disability 22 9 23 21 19 0 5 43 33 22
2017 Not a person with a disability 9 21 29 24 15 1 2 40 30 508
2014 Person with a disability 16 16 28 11 20 4 4 34 35 25
2014 Not a person with a disability 9 19 33 23 11 1 3 36 29 558
2011 Person with a disability 9 39 21 11 0 11 9 13 60 10
2011 Not a person with a disability 11 20 31 22 11 2 4 35 32 574
2008 Person with a disability 19 18 25 19 12 0 7 34 39 27
2008 Not a person with a disability 13 20 28 22 12 2 3 37 34 700

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 3 7 29 37 20 4 0 60 10 30
2019 Not a person with a disability 4 10 27 33 20 3 3 56 15 553
2018 Person with a disability 6 17 24 32 11 6 5 48 25 35
2018 Not a person with a disability 6 15 29 31 15 2 2 48 22 434
2017 Person with a disability 14 4 14 36 28 0 4 66 19 22
2017 Not a person with a disability 7 16 27 26 18 3 3 46 25 507
2014 Person with a disability 0 20 12 36 20 7 4 64 23 25
2014 Not a person with a disability 4 11 28 35 17 2 3 55 16 557
2011 Person with a disability 0 9 39 11 32 9 0 47 10 10
2011 Not a person with a disability 6 12 28 30 19 2 4 52 19 575
2008 Person with a disability 19 32 19 15 11 0 4 27 53 27
2008 Not a person with a disability 16 19 27 21 10 3 4 33 37 701

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 0 17 52 21 10 0 0 31 17 29
2019 Not a person with a disability 5 13 33 32 14 1 2 47 19 553
2018 Person with a disability 6 11 55 20 3 3 3 24 17 35
2018 Not a person with a disability 6 15 39 26 11 1 2 38 22 438
2017 Person with a disability 13 8 36 24 19 0 0 43 21 22
2017 Not a person with a disability 7 16 31 29 12 1 3 43 24 508
2014 Person with a disability 8 12 37 27 8 4 4 39 22 25
2014 Not a person with a disability 5 18 34 25 10 4 3 38 25 556

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 7 14 39 20 16 0 4 38 21 30
2019 Not a person with a disability 3 15 38 31 12 0 1 43 18 557

Question 40. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 13 29 34 13 3 7 0 45 18 30
2019 Not a person with a disability 20 44 19 9 3 4 1 68 12 553

Respectful workplace

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 62 31 0 4 3 0 0 93 7 29
2019 Not a person with a disability 59 28 5 5 2 1 0 88 7 556
2018 Person with a disability 54 17 3 17 9 0 0 72 26 35
2018 Not a person with a disability 52 28 9 6 4 1 0 81 10 437
2017 Person with a disability 57 14 24 5 0 0 0 71 5 22
2017 Not a person with a disability 52 29 8 7 4 1 0 81 11 511
2014 Person with a disability 35 40 4 21 0 0 0 75 21 25
2014 Not a person with a disability 51 30 7 7 4 0 0 82 11 559

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 62 31 7 0 0 0 0 93 0 29
2019 Not a person with a disability 70 21 5 4 1 0 0 91 4 557
2018 Person with a disability 71 18 5 3 3 0 0 89 6 35
2018 Not a person with a disability 65 26 4 3 2 0 0 91 5 436
2017 Person with a disability 60 36 0 4 0 0 0 96 4 22
2017 Not a person with a disability 62 28 3 5 2 0 0 90 8 510
2014 Person with a disability 55 28 8 8 0 0 0 83 8 25
2014 Not a person with a disability 64 29 4 2 0 0 0 93 2 558

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 60 33 0 0 3 4 0 97 3 30
2019 Not a person with a disability 58 31 6 3 1 1 0 90 4 557
2018 Person with a disability 49 34 11 3 3 0 0 83 6 35
2018 Not a person with a disability 53 33 8 3 2 0 0 87 5 438

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 34 30 24 13 0 0 0 64 13 30
2019 Not a person with a disability 33 45 11 7 2 1 0 79 10 554
2018 Person with a disability 29 44 18 3 3 3 0 76 6 34
2018 Not a person with a disability 40 39 10 7 2 2 0 80 9 438
2017 Person with a disability 38 45 5 4 9 0 0 83 13 22
2017 Not a person with a disability 35 43 10 7 3 2 0 80 10 509
2014 Person with a disability 28 28 20 12 0 12 0 64 13 25
2014 Not a person with a disability 42 36 11 6 2 3 0 80 8 559
2011 Person with a disability 29 32 19 0 20 0 0 61 20 10
2011 Not a person with a disability 33 39 13 9 4 2 0 74 13 578

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 34 33 23 6 0 4 0 70 7 30
2019 Not a person with a disability 35 41 11 5 2 5 0 80 8 557
2018 Person with a disability 40 38 11 6 3 3 0 80 9 35
2018 Not a person with a disability 37 39 13 4 3 4 0 80 7 440
2017 Person with a disability 46 32 4 9 9 0 0 78 17 22
2017 Not a person with a disability 38 37 13 5 2 4 0 79 7 506
2014 Person with a disability 44 32 8 4 4 8 0 83 9 25
2014 Not a person with a disability 42 32 12 5 2 8 0 80 7 559

Question 50. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 47 37 14 3 0 0 0 83 3 30
2019 Not a person with a disability 62 30 4 3 1 0 0 92 3 554
2018 Person with a disability 44 39 6 8 3 0 0 83 11 35
2018 Not a person with a disability 61 29 5 3 1 0 0 90 4 435
2017 Person with a disability 47 39 5 9 0 0 0 86 9 22
2017 Not a person with a disability 55 34 5 3 1 0 0 90 5 508
2014 Person with a disability 44 28 16 8 0 4 0 75 8 25
2014 Not a person with a disability 56 34 7 3 1 0 0 90 3 559
2011 Person with a disability 41 9 19 11 9 11 0 57 22 10
2011 Not a person with a disability 49 36 9 3 2 0 0 85 5 577
2008 Person with a disability 22 33 18 16 11 0 0 56 27 27
2008 Not a person with a disability 41 36 13 6 4 0 0 78 9 705

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 51 18 3 3 3 18 3 88 8 29
2019 Not a person with a disability 43 28 9 5 2 5 8 82 8 556
2018 Person with a disability 20 34 6 15 11 9 5 63 30 35
2018 Not a person with a disability 30 30 13 9 4 9 6 70 15 436
2017 Person with a disability 37 25 21 13 0 0 4 64 14 22
2017 Not a person with a disability 32 30 12 8 4 7 8 73 14 511
2014 Person with a disability 24 32 12 13 4 12 4 66 20 25
2014 Not a person with a disability 36 29 12 6 3 6 9 76 10 559

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 53 34 10 0 0 0 3 90 0 30
2019 Not a person with a disability 41 38 10 5 1 3 1 82 7 554
2018 Person with a disability 51 30 3 8 3 6 0 86 11 35
2018 Not a person with a disability 44 36 8 6 2 2 1 83 9 439
2017 Person with a disability 70 13 9 8 0 0 0 83 8 22
2017 Not a person with a disability 45 37 9 5 3 1 0 83 8 508
2014 Person with a disability 48 28 8 8 4 4 0 80 12 25
2014 Not a person with a disability 48 32 7 6 2 3 1 84 8 559
2011 Person with a disability 60 9 0 0 20 11 0 78 22 10
2011 Not a person with a disability 43 34 11 6 2 4 1 81 8 578
2008 Person with a disability 36 22 11 12 16 0 4 60 29 27
2008 Not a person with a disability 31 35 11 10 6 5 2 71 18 703

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 46 41 10 3 0 0 0 87 3 30
2019 Not a person with a disability 41 39 15 2 1 2 0 82 3 556
2018 Person with a disability 32 43 19 3 3 0 0 75 6 35
2018 Not a person with a disability 42 37 15 3 2 1 0 80 5 440

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 19 14 17 16 7 23 3 45 32 30
2019 Not a person with a disability 18 22 21 11 6 17 4 51 22 557
2018 Person with a disability 9 28 12 11 17 24 0 48 36 35
2018 Not a person with a disability 21 24 17 12 10 13 4 53 26 438
2017 Person with a disability 25 12 19 13 23 9 0 40 39 22
2017 Not a person with a disability 16 21 15 12 14 17 5 47 34 509
2014 Person with a disability 12 4 20 21 24 19 0 20 55 25
2014 Not a person with a disability 15 21 15 13 13 18 4 46 34 559
2011 Person with a disability 32 0 9 29 9 11 9 40 48 10
2011 Not a person with a disability 12 16 16 14 16 20 6 38 40 576

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 60 27 3 6 3 0 0 87 9 30
2019 Not a person with a disability 47 44 3 4 2 0 0 91 6 558
2017 Person with a disability 23 55 9 8 5 0 0 78 13 22
2017 Not a person with a disability 42 46 4 6 2 0 0 88 8 511
2014 Person with a disability 43 44 0 12 0 0 0 88 12 25
2014 Not a person with a disability 41 46 5 7 1 0 0 88 8 558
2011 Person with a disability 9 60 0 20 11 0 0 69 31 10
2011 Not a person with a disability 32 40 5 14 9 0 0 72 23 577
2008 Person with a disability 36 33 11 16 4 0 0 70 20 27
2008 Not a person with a disability 50 41 2 5 1 0 0 91 6 703

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 43 47 6 0 3 0 0 90 3 30
2019 Not a person with a disability 58 31 4 5 2 0 0 89 7 557
2017 Person with a disability 43 30 0 17 9 0 0 74 26 22
2017 Not a person with a disability 48 38 5 7 2 0 0 86 9 511
2014 Person with a disability 32 40 8 16 4 0 0 72 19 25
2014 Not a person with a disability 42 35 9 10 5 0 0 77 14 557
2011 Person with a disability 31 20 9 31 9 0 0 51 40 10
2011 Not a person with a disability 43 37 8 8 3 0 0 81 11 578

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 41 52 3 4 0 0 0 93 4 29
2019 Not a person with a disability 59 30 6 2 2 0 0 89 4 554
2017 Person with a disability 60 35 0 0 5 0 0 95 5 22
2017 Not a person with a disability 56 32 6 5 1 0 0 88 6 507
2014 Person with a disability 52 19 12 4 8 4 0 75 13 25
2014 Not a person with a disability 53 32 10 4 1 0 0 85 5 559

Use of official languages

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 63 24 3 10 0 0 0 87 10 30
2019 Not a person with a disability 64 18 5 6 5 0 1 83 11 555
2017 Person with a disability 55 23 8 5 9 0 0 78 14 22
2017 Not a person with a disability 63 19 5 9 4 0 1 82 13 511
2014 Person with a disability 59 25 4 8 4 0 0 84 12 25
2014 Not a person with a disability 58 19 6 10 7 0 1 78 16 557
2011 Person with a disability 61 19 0 9 11 0 0 80 20 10
2011 Not a person with a disability 62 17 7 10 4 0 0 79 14 577
2008 Person with a disability 62 15 4 4 15 0 0 78 18 27
2008 Not a person with a disability 58 21 6 10 6 0 0 79 16 704

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 69 11 11 7 0 0 3 82 7 29
2019 Not a person with a disability 66 20 6 6 1 0 1 87 7 555
2017 Person with a disability 70 21 0 9 0 0 0 91 9 22
2017 Not a person with a disability 65 22 5 5 2 1 1 88 7 510
2014 Person with a disability 72 25 4 0 0 0 0 96 0 25
2014 Not a person with a disability 65 20 5 6 3 0 1 86 9 559
2011 Person with a disability 71 19 0 11 0 0 0 89 11 10
2011 Not a person with a disability 65 19 5 7 3 0 1 85 10 578
2008 Person with a disability 59 26 0 8 7 0 0 85 15 27
2008 Not a person with a disability 61 23 5 6 3 0 2 86 9 703

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 83 10 7 0 0 0 0 93 0 29
2019 Not a person with a disability 81 11 4 2 1 0 1 94 2 552
2017 Person with a disability 87 9 4 0 0 0 0 96 0 22
2017 Not a person with a disability 80 13 3 3 1 0 0 93 4 511
2014 Person with a disability 72 24 4 0 0 0 0 96 0 25
2014 Not a person with a disability 77 13 4 3 2 0 1 90 5 559
2011 Person with a disability 80 20 0 0 0 0 0 100 0 10
2011 Not a person with a disability 77 13 3 3 3 0 1 91 6 578
2008 Person with a disability 70 7 4 8 11 0 0 77 19 27
2008 Not a person with a disability 78 12 4 4 3 0 0 90 6 702

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 43 38 13 0 0 6 0 86 0 30
2019 Not a person with a disability 32 27 22 10 4 5 0 62 14 556

Collective agreements and terms and conditions of employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 40 40 3 9 0 0 7 86 10 30
2019 Not a person with a disability 27 47 10 7 2 1 6 79 10 552

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 58 19 3 6 0 6 7 89 7 30
2019 Not a person with a disability 52 25 8 1 1 6 6 89 2 554

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 17 83 35
2018 Not a person with a disability 7 93 441

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 13 10 10 7 3 44 13 54 23 30
2019 Not a person with a disability 17 11 13 4 1 40 13 60 11 557
2018 Person with a disability 9 11 23 6 11 31 9 33 29 35
2018 Not a person with a disability 17 13 12 3 5 41 9 60 15 438
2017 Person with a disability 9 13 14 17 14 28 4 33 46 22
2017 Not a person with a disability 14 17 15 5 4 36 10 57 16 511
2014 Person with a disability 8 8 20 16 4 27 17 29 35 25
2014 Not a person with a disability 16 11 15 4 2 42 10 57 12 559

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 26 30 20 3 0 17 3 71 4 30
2019 Not a person with a disability 33 29 16 2 1 16 2 76 4 558
2018 Person with a disability 15 40 17 6 8 14 0 63 17 35
2018 Not a person with a disability 33 30 17 3 3 14 0 73 8 437
2017 Person with a disability 13 36 14 17 5 15 0 58 26 22
2017 Not a person with a disability 28 33 14 5 3 15 3 74 9 510
2014 Person with a disability 20 12 24 16 4 20 4 42 26 25
2014 Not a person with a disability 30 28 18 4 2 17 1 71 7 559
2011 Person with a disability 31 29 19 0 0 21 0 76 0 10
2011 Not a person with a disability 29 35 16 3 2 15 1 76 6 577

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 13 7 16 10 3 41 10 40 27 30
2019 Not a person with a disability 18 10 14 2 2 42 12 62 8 556
2018 Person with a disability 6 17 25 0 3 40 9 45 5 35
2018 Not a person with a disability 18 14 15 2 2 41 8 62 9 440
2017 Person with a disability 5 5 23 9 5 42 12 21 30 22
2017 Not a person with a disability 14 15 14 2 1 43 10 62 8 509
2014 Person with a disability 8 8 28 12 4 31 8 27 27 25
2014 Not a person with a disability 15 10 15 2 1 48 8 59 7 559

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 30 27 20 3 3 17 0 68 8 30
2019 Not a person with a disability 34 27 16 2 1 17 2 76 4 556
2018 Person with a disability 18 40 23 3 3 14 0 67 7 35
2018 Not a person with a disability 33 30 16 2 3 16 1 75 6 439
2017 Person with a disability 18 39 14 5 9 15 0 68 16 22
2017 Not a person with a disability 29 32 13 4 1 18 3 77 7 510
2014 Person with a disability 20 16 28 4 4 28 0 50 11 25
2014 Not a person with a disability 32 25 17 2 2 20 2 73 5 559
2011 Person with a disability 31 41 28 0 0 0 0 72 0 10
2011 Not a person with a disability 35 31 13 2 2 18 0 80 4 578

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 43 57 30
2019 Not a person with a disability 9 91 558
2017 Person with a disability 50 50 22
2017 Not a person with a disability 9 91 510
2014 Person with a disability 44 56 25
2014 Not a person with a disability 8 92 557

Question 80. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 93 7 13
2019 Not a person with a disability 90 10 51
2017 Person with a disability 82 18 11
2017 Not a person with a disability 74 26 48
2014 Person with a disability 91 9 11
2014 Not a person with a disability 65 35 45

Question 81. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 50 50 0 0 0 0 0 100 0 12
2019 Not a person with a disability 56 35 2 7 0 0 0 91 7 45
2017 Not a person with a disability 50 19 5 20 5 0 0 69 25 36
2014 Person with a disability 59 10 10 10 10 0 0 69 20 10
2014 Not a person with a disability 51 36 7 3 0 3 0 90 3 30
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Workplace well-being

A psychologically healthy workplace

Question 30. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 70 20 7 0 3 0 0 90 3 30
2019 Not a person with a disability 68 20 8 2 2 1 0 88 4 556
2018 Person with a disability 63 23 9 0 6 0 0 86 6 35
2018 Not a person with a disability 62 23 8 4 3 0 0 85 6 434
2017 Person with a disability 69 17 5 4 5 0 0 86 9 22
2017 Not a person with a disability 58 28 7 3 3 1 0 87 6 510

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 26 36 24 3 0 10 0 70 4 30
2019 Not a person with a disability 27 47 14 7 1 3 0 77 9 554
2018 Person with a disability 15 57 17 3 5 3 0 73 9 35
2018 Not a person with a disability 31 45 13 5 2 3 0 79 7 437
2017 Person with a disability 42 38 9 4 0 6 0 86 4 22
2017 Not a person with a disability 24 46 16 7 3 3 0 73 10 510

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 23 34 27 7 3 7 0 61 11 30
2019 Not a person with a disability 29 40 16 10 2 3 0 71 12 555
2018 Person with a disability 22 31 23 6 8 9 0 59 15 35
2018 Not a person with a disability 26 42 17 10 4 2 0 69 14 439
2017 Person with a disability 24 25 9 23 13 5 0 51 39 22
2017 Not a person with a disability 22 44 17 10 5 2 0 67 16 511

Work-related stress

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 16 13 24 20 27 0 0 29 47 30
2019 Not a person with a disability 27 34 19 9 10 0 1 61 19 557
2018 Person with a disability 20 17 15 9 36 3 0 39 46 34
2018 Not a person with a disability 24 29 25 13 8 0 1 53 21 439
2017 Person with a disability 27 9 21 10 29 5 0 37 41 22
2017 Not a person with a disability 28 27 22 10 11 1 1 55 22 510

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 7 33 22 17 17 0 3 42 35 30
2019 Not a person with a disability 15 31 34 16 4 0 0 46 20 557
2018 Person with a disability 7 29 38 15 11 0 0 35 27 35
2018 Not a person with a disability 11 28 35 17 8 0 1 39 26 438
2017 Person with a disability 16 18 13 35 14 0 5 36 51 22
2017 Not a person with a disability 11 29 32 17 10 0 1 41 27 510

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 14 34 29 7 14 0 3 49 21 30
2019 Not a person with a disability 19 36 26 13 5 0 0 55 18 554
2018 Person with a disability 13 42 27 12 3 0 3 57 16 34
2018 Not a person with a disability 15 30 33 14 6 0 1 46 20 435
2017 Person with a disability 15 39 0 22 14 5 5 60 40 22
2017 Not a person with a disability 17 34 27 13 7 0 1 52 21 507

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 17 23 23 10 23 0 3 42 35 30
2019 Not a person with a disability 25 34 25 11 5 0 0 59 16 556
2018 Person with a disability 20 15 24 21 15 5 0 36 38 34
2018 Not a person with a disability 21 30 28 13 7 0 1 51 20 436
2017 Person with a disability 20 18 18 21 19 0 4 40 41 22
2017 Not a person with a disability 22 25 27 17 7 0 1 48 25 510

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 31 33 9 10 7 3 7 71 18 30
2019 Not a person with a disability 31 36 18 9 4 0 1 68 13 558
2018 Person with a disability 32 36 6 12 5 3 6 75 19 35
2018 Not a person with a disability 25 34 23 11 5 0 3 61 16 432
2017 Person with a disability 28 23 17 5 9 0 18 63 17 22
2017 Not a person with a disability 25 32 21 9 7 0 5 60 18 511

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 7 34 28 14 14 0 4 42 29 29
2019 Not a person with a disability 21 35 24 12 7 0 0 56 20 557
2018 Person with a disability 23 45 12 6 14 0 0 68 20 35
2018 Not a person with a disability 22 30 29 11 8 0 1 52 19 434
2017 Person with a disability 15 14 34 14 24 0 0 29 37 22
2017 Not a person with a disability 24 27 28 12 8 0 0 51 20 509

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 23 33 19 17 0 0 7 61 18 30
2019 Not a person with a disability 32 40 18 6 2 0 1 73 9 555
2018 Person with a disability 16 30 32 14 6 0 3 47 20 35
2018 Not a person with a disability 26 39 22 8 4 1 1 66 12 437
2017 Person with a disability 18 43 12 18 9 0 0 61 26 22
2017 Not a person with a disability 31 39 18 7 3 0 1 70 11 509

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 20 33 17 13 10 0 7 57 24 30
2019 Not a person with a disability 21 42 25 7 3 0 1 65 9 556
2018 Person with a disability 24 29 33 6 9 0 0 53 15 35
2018 Not a person with a disability 17 42 23 13 3 1 1 60 16 434
2017 Person with a disability 25 22 31 13 9 0 0 47 21 22
2017 Not a person with a disability 26 35 24 11 3 0 1 61 14 508

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 33 30 10 13 10 0 4 66 24 30
2019 Not a person with a disability 29 39 21 8 3 1 0 68 10 556
2018 Person with a disability 27 30 25 9 6 0 3 59 15 35
2018 Not a person with a disability 24 35 25 11 5 1 0 59 16 438
2017 Person with a disability 30 44 13 5 9 0 0 74 13 22
2017 Not a person with a disability 28 36 22 9 5 0 1 64 14 509

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 43 33 14 4 3 3 0 79 7 30
2019 Not a person with a disability 51 26 14 6 2 1 0 78 8 553

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 20 33 23 10 10 4 0 56 20 30
2019 Not a person with a disability 37 36 19 6 2 1 0 73 8 556
2018 Person with a disability 27 32 30 3 9 0 0 59 11 35
2018 Not a person with a disability 26 38 23 9 2 1 1 65 12 436
2017 Person with a disability 35 29 18 9 9 0 0 64 18 22
2017 Not a person with a disability 33 35 21 7 2 0 1 70 10 505

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 57 23 0 3 13 0 4 83 17 30
2019 Not a person with a disability 68 19 8 2 1 0 1 88 3 557
2018 Person with a disability 42 18 15 9 11 0 6 63 21 35
2018 Not a person with a disability 60 26 7 3 3 0 1 87 6 437
2017 Person with a disability 62 12 4 9 13 0 0 73 22 22
2017 Not a person with a disability 66 20 9 3 1 0 1 87 4 511

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 54 33 10 0 0 0 3 90 0 30
2019 Not a person with a disability 85 6 2 0 0 1 6 97 0 555
2018 Person with a disability 45 29 9 6 8 0 3 76 14 35
2018 Not a person with a disability 78 13 1 1 1 1 5 97 2 437

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 70 9 0 6 3 0 10 89 11 30
2019 Not a person with a disability 85 6 3 2 1 1 2 94 3 555
2018 Person with a disability 66 8 6 0 14 3 3 79 15 35
2018 Not a person with a disability 78 12 3 2 1 1 2 93 3 437
2017 Person with a disability 73 18 9 0 0 0 0 91 0 22
2017 Not a person with a disability 80 9 5 2 2 0 2 91 4 511

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 69 17 0 10 0 0 4 89 11 30
2019 Not a person with a disability 70 20 7 2 1 0 1 90 3 552
2018 Person with a disability 57 23 14 3 3 0 0 80 6 35
2018 Not a person with a disability 64 23 8 3 1 0 1 88 4 436
2017 Person with a disability 64 23 9 0 4 0 0 86 4 22
2017 Not a person with a disability 64 21 10 3 1 0 2 86 4 509

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 63 21 9 0 3 0 4 87 3 30
2019 Not a person with a disability 70 17 8 3 2 0 1 87 5 553
2018 Person with a disability 55 14 12 3 17 0 0 69 20 35
2018 Not a person with a disability 58 21 11 5 4 0 0 80 9 437
2017 Person with a disability 65 18 8 4 4 0 0 83 9 22
2017 Not a person with a disability 66 16 9 5 3 0 1 83 8 509

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 64 3 0 0 0 0 33 100 0 29
2019 Not a person with a disability 60 12 3 1 0 0 23 93 2 553
2018 Person with a disability 51 12 3 0 0 0 34 95 0 35
2018 Not a person with a disability 55 11 6 1 1 0 26 89 3 432
2017 Person with a disability 51 5 4 0 0 0 41 93 0 22
2017 Not a person with a disability 60 10 5 1 0 0 23 92 2 510

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 56 24 9 7 0 0 4 83 7 30
2019 Not a person with a disability 70 17 8 1 1 1 2 90 2 554
2018 Person with a disability 68 16 3 3 3 0 6 90 7 34
2018 Not a person with a disability 64 23 7 1 0 0 3 91 2 434
2017 Person with a disability 68 9 0 0 9 0 14 90 10 22
2017 Not a person with a disability 70 19 5 1 0 0 4 94 1 511

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 66 20 7 0 3 0 4 89 3 30
2019 Not a person with a disability 87 7 2 1 1 1 2 96 2 556
2018 Person with a disability 75 9 7 0 9 0 0 84 9 35
2018 Not a person with a disability 84 9 2 1 1 0 3 96 3 435
2017 Person with a disability 67 12 0 9 11 0 0 80 20 22
2017 Not a person with a disability 84 8 3 1 1 1 3 95 2 511

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 30 28 19 13 7 0 4 60 20 30
2019 Not a person with a disability 55 29 11 3 1 0 1 85 4 556
2018 Person with a disability 29 26 23 3 16 3 0 56 20 35
2018 Not a person with a disability 53 27 13 3 2 0 2 81 5 434
2017 Person with a disability 42 22 22 9 4 0 0 65 14 22
2017 Not a person with a disability 56 29 9 2 2 0 1 86 5 511

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 7 47 27 13 6 0 0 54 19 30
2019 Not a person with a disability 19 38 33 9 1 0 0 56 10 556
2018 Person with a disability 0 47 21 21 11 0 0 47 32 35
2018 Not a person with a disability 12 34 39 12 2 0 0 46 15 442
2017 Person with a disability 14 9 45 19 13 0 0 23 32 22
2017 Not a person with a disability 10 32 41 12 5 0 0 42 17 511

Question 76. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 10 28 49 10 3 0 0 13 37 30
2019 Not a person with a disability 6 17 41 28 7 0 0 36 23 553
2018 Person with a disability 17 12 55 11 6 0 0 16 29 35
2018 Not a person with a disability 5 16 44 25 8 0 0 33 22 438
2017 Person with a disability 18 28 23 23 8 0 0 32 45 22
2017 Not a person with a disability 6 16 40 26 10 0 0 37 23 511
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Compensation

Pay or other compensation issues

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 20 30 4 20 26 0 0 20 80 30
2019 Not a person with a disability 23 32 25 9 9 1 0 23 77 555
2018 Person with a disability 25 29 14 9 20 3 0 26 74 35
2018 Not a person with a disability 28 27 23 10 9 2 0 29 71 440
2017 Person with a disability 23 11 26 9 18 14 0 26 74 22
2017 Not a person with a disability 27 22 21 14 10 4 1 29 71 510

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 62 38 24
2019 Not a person with a disability 54 46 418

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 34 66 24
2019 Not a person with a disability 41 59 412
2018 Person with a disability 24 76 25
2018 Not a person with a disability 31 69 303

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 33 20 4 17 20 0 6 56 40 30
2019 Not a person with a disability 42 18 15 8 8 2 7 66 18 553
2018 Person with a disability 39 9 14 11 20 0 6 51 34 35
2018 Not a person with a disability 45 19 14 9 5 2 7 70 15 437

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 29 28 13 12 8 0 9 63 23 24
2019 Not a person with a disability 16 29 15 16 13 3 9 51 32 415
2018 Person with a disability 28 8 8 20 19 8 8 44 47 25
2018 Not a person with a disability 13 31 15 19 14 1 8 48 36 305
2017 Person with a disability 14 26 16 14 14 0 16 47 34 14
2017 Not a person with a disability 17 30 15 16 12 2 8 52 31 344

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 8 12 5 12 55 4 4 22 73 24
2019 Not a person with a disability 3 15 14 19 33 5 11 22 62 414
2018 Person with a disability 4 8 20 4 47 4 12 15 61 25
2018 Not a person with a disability 2 11 13 22 42 2 8 15 71 306
2017 Person with a disability 0 0 14 29 50 0 8 0 85 14
2017 Not a person with a disability 3 11 15 19 41 2 9 17 66 344
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