2019 Public Service Employee Survey Results by Theme for Department of Finance Canada by Question 99. What are the language requirements of your position?

The results of the 2019 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 48 37 9 4 2 0 0 86 5 416
2019 Either English or French 45 43 5 4 2 0 0 88 7 92
2017 Bilingual 42 46 5 4 2 0 0 89 6 389
2017 Unilingual English 41 41 7 8 3 0 0 82 11 71
2017 Either English or French 31 49 8 9 4 0 0 80 13 78
2014 Bilingual 40 44 6 8 2 0 0 84 10 432
2014 Unilingual English 28 49 13 10 0 0 0 77 10 65
2014 Either English or French 37 42 15 4 1 0 0 79 5 89
2011 Bilingual 38 40 10 7 5 0 0 77 13 457
2011 Unilingual English 34 44 7 6 9 0 0 78 15 68
2011 Either English or French 32 43 18 5 2 0 0 75 7 60
2008 Bilingual 41 39 10 7 3 0 0 79 11 575
2008 Unilingual English 36 42 14 8 1 0 0 77 9 79
2008 Either English or French 26 44 14 12 4 0 0 70 16 75

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 45 36 10 6 3 0 0 81 9 417
2019 Either English or French 41 45 8 3 3 0 1 86 6 92
2017 Bilingual 38 40 9 7 5 0 0 78 13 387
2017 Unilingual English 37 32 11 11 8 0 0 70 19 71
2017 Either English or French 24 47 15 6 9 0 0 70 15 78

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 58 31 9 1 1 0 0 88 2 418
2019 Either English or French 48 41 4 2 2 0 2 91 4 92
2017 Bilingual 55 35 5 4 1 0 0 90 5 387
2017 Unilingual English 53 33 7 6 1 0 0 86 7 71
2017 Either English or French 40 46 11 2 0 0 0 86 2 77
2014 Bilingual 63 26 9 2 0 0 0 89 2 430
2014 Unilingual English 47 37 11 3 1 0 0 84 4 65
2014 Either English or French 52 39 8 1 0 0 0 91 1 89
2011 Bilingual 56 30 9 4 1 0 0 86 5 457
2011 Unilingual English 56 27 11 3 3 0 0 83 6 67
2011 Either English or French 36 47 14 3 0 0 0 83 3 60

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 50 38 9 3 1 0 0 87 4 417
2019 Either English or French 54 37 5 2 2 0 0 90 4 92
2017 Bilingual 47 42 6 3 2 0 0 88 5 387
2017 Unilingual English 49 34 8 7 3 0 0 83 9 71
2017 Either English or French 38 43 10 6 2 0 0 81 9 78
2014 Bilingual 46 38 10 4 3 0 0 83 7 430
2014 Unilingual English 39 47 7 4 1 0 0 87 6 65
2014 Either English or French 44 41 10 3 2 0 0 85 5 89
2011 Bilingual 44 39 8 6 4 0 0 82 10 457
2011 Unilingual English 42 37 9 9 3 0 0 79 12 68
2011 Either English or French 35 47 17 0 2 0 0 82 2 60
2008 Bilingual 46 39 7 6 2 0 0 85 8 576
2008 Unilingual English 42 39 12 7 0 0 0 81 7 80
2008 Either English or French 25 55 12 5 3 0 0 80 8 75

Question 51. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 55 32 9 3 1 0 0 87 4 415
2019 Either English or French 66 26 5 0 0 0 2 95 0 91
2017 Bilingual 55 29 11 4 2 0 0 83 6 387
2017 Unilingual English 53 28 12 5 3 0 0 80 8 70
2017 Either English or French 47 31 17 2 2 0 0 78 5 78
2014 Bilingual 48 31 12 7 2 0 0 79 9 432
2014 Unilingual English 39 41 13 6 1 0 0 80 7 65
2014 Either English or French 53 31 12 4 0 0 0 84 4 89
2011 Bilingual 44 31 13 7 4 2 0 77 11 457
2011 Unilingual English 37 37 12 7 6 0 2 75 13 68
2011 Either English or French 27 47 18 3 3 2 0 75 7 60

Question 52. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 55 32 7 4 1 0 0 87 5 416
2019 Either English or French 59 35 5 0 0 0 1 95 0 92
2017 Bilingual 50 35 9 4 2 0 0 85 6 388
2017 Unilingual English 51 30 8 8 3 0 0 82 11 70
2017 Either English or French 45 42 8 2 2 0 0 87 5 78
2014 Bilingual 48 34 10 5 2 0 0 82 7 432
2014 Unilingual English 39 38 16 7 0 0 0 77 7 65
2014 Either English or French 50 38 8 4 0 0 0 88 4 89
2011 Bilingual 44 34 11 6 4 1 0 79 10 457
2011 Unilingual English 40 36 8 13 3 0 0 76 16 68
2011 Either English or French 33 47 12 5 3 0 0 80 8 60
2008 Bilingual 34 39 15 7 5 0 0 73 12 575
2008 Unilingual English 40 32 14 10 5 0 0 72 15 80
2008 Either English or French 37 39 13 7 3 1 0 77 9 75

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 49 27 12 6 4 1 0 77 10 418
2019 Either English or French 52 29 11 1 2 2 2 86 3 92
2017 Bilingual 46 25 15 9 4 2 0 72 12 387
2017 Unilingual English 46 23 10 7 10 4 0 72 18 69
2017 Either English or French 33 33 14 9 5 2 2 70 15 78
2014 Bilingual 40 28 15 9 6 2 0 69 15 432
2014 Unilingual English 33 33 18 7 3 6 0 70 10 65
2014 Either English or French 49 20 16 7 4 4 0 71 11 89
2011 Bilingual 42 27 12 8 9 2 0 70 17 458
2011 Unilingual English 39 33 11 7 7 3 0 74 15 68
2011 Either English or French 32 36 18 3 5 5 0 72 9 60
2008 Bilingual 32 26 17 11 10 4 0 61 21 574
2008 Unilingual English 39 25 15 13 6 1 0 65 20 80
2008 Either English or French 36 29 19 9 4 3 0 67 14 75
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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 59 25 7 3 1 1 4 89 4 415
2019 Either English or French 62 27 6 3 0 0 1 90 3 92

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 64 24 6 3 1 1 0 89 5 412
2019 Either English or French 76 15 6 0 0 1 1 93 0 92
2017 Bilingual 57 27 8 4 1 2 0 86 6 388
2017 Unilingual English 58 23 5 4 6 3 2 84 10 71
2017 Either English or French 50 29 4 7 7 2 0 81 14 78
2014 Bilingual 50 28 11 5 2 2 1 80 8 432
2014 Unilingual English 37 31 16 7 0 6 3 75 8 65
2014 Either English or French 50 32 7 4 2 4 0 86 7 89
2011 Bilingual 51 25 11 5 5 2 1 79 11 458
2011 Unilingual English 43 40 4 7 5 1 0 84 12 68
2011 Either English or French 47 30 10 7 3 0 3 79 10 60
2008 Bilingual 45 28 11 7 5 3 1 76 12 576
2008 Unilingual English 47 22 11 6 9 4 1 73 15 80
2008 Either English or French 43 29 7 10 7 3 3 76 17 75

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 55 33 5 3 1 1 1 90 5 413
2019 Either English or French 66 22 8 4 0 0 0 88 4 92
2017 Bilingual 51 36 6 5 2 0 1 88 7 389
2017 Unilingual English 50 29 7 7 4 3 0 82 11 71
2017 Either English or French 44 36 8 7 4 0 0 80 12 78
2014 Bilingual 46 36 9 7 1 0 0 83 8 432
2014 Unilingual English 33 39 14 9 1 3 0 74 11 65
2014 Either English or French 47 30 11 7 4 1 0 78 11 89
2011 Bilingual 47 32 8 9 4 0 0 79 12 458
2011 Unilingual English 35 46 5 13 2 0 0 80 15 68
2011 Either English or French 38 36 12 7 5 0 2 76 12 60
2008 Bilingual 42 30 10 10 7 0 0 73 17 575
2008 Unilingual English 38 36 11 6 7 1 0 75 14 80
2008 Either English or French 29 44 8 11 7 1 0 74 18 75

Question 31. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 60 26 6 5 2 0 0 87 8 415
2019 Either English or French 67 26 5 2 0 0 0 93 2 92
2017 Bilingual 54 31 7 5 2 0 0 86 7 386
2017 Unilingual English 64 23 6 5 1 0 0 87 7 71
2017 Either English or French 46 36 2 10 5 0 0 82 15 78
2014 Bilingual 51 31 9 6 2 1 0 83 8 430
2014 Unilingual English 44 40 1 12 0 1 0 86 13 65
2014 Either English or French 48 35 11 4 2 0 0 82 7 89

Senior management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 54 30 7 4 0 5 0 88 4 417
2019 Either English or French 53 27 10 2 0 7 1 87 2 92
2017 Bilingual 48 35 9 2 2 3 0 86 5 389
2017 Unilingual English 51 31 6 4 4 4 0 85 8 71
2017 Either English or French 40 39 5 4 1 11 0 89 6 78
2014 Bilingual 49 32 10 3 2 4 0 84 5 432
2014 Unilingual English 38 31 14 0 3 15 0 81 3 65
2014 Either English or French 46 32 9 4 0 9 0 86 5 89
2011 Bilingual 38 33 12 6 4 6 1 76 12 456
2011 Unilingual English 28 28 18 6 3 16 1 68 11 68
2011 Either English or French 32 30 23 0 0 15 0 73 0 60

Question 35. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 52 33 9 3 1 1 0 87 4 416
2019 Either English or French 60 32 4 2 1 0 0 92 3 92
2017 Bilingual 45 38 10 4 2 1 0 84 6 389
2017 Unilingual English 45 34 7 7 4 3 0 82 11 71
2017 Either English or French 49 33 9 5 1 3 0 85 6 78
2014 Bilingual 48 35 9 5 2 0 0 83 7 431
2014 Unilingual English 46 31 14 3 1 5 0 81 5 65
2014 Either English or French 49 39 8 2 1 1 0 89 3 89
2011 Bilingual 40 35 11 8 5 1 0 75 13 455
2011 Unilingual English 35 37 12 10 4 1 0 73 15 68
2011 Either English or French 35 42 19 2 2 0 0 77 3 60
2008 Bilingual 25 33 20 10 10 2 0 59 21 575
2008 Unilingual English 25 38 15 5 11 5 0 66 18 80
2008 Either English or French 36 34 12 12 4 1 0 71 16 75

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 41 37 13 5 2 2 0 80 7 417
2019 Either English or French 42 46 4 5 0 2 0 90 6 92
2017 Bilingual 35 40 13 6 3 3 1 78 9 389
2017 Unilingual English 30 45 10 8 4 1 0 77 13 70
2017 Either English or French 34 43 10 4 4 5 0 82 8 78
2014 Bilingual 35 37 15 7 3 2 0 74 10 432
2014 Unilingual English 29 42 15 5 1 8 0 77 7 64
2014 Either English or French 27 43 14 3 2 10 0 78 6 89
2011 Bilingual 28 44 12 9 3 3 0 75 12 458
2011 Unilingual English 28 43 11 8 5 4 0 74 14 68
2011 Either English or French 27 38 20 7 0 8 0 71 7 60
2008 Bilingual 15 35 18 16 9 6 0 53 27 574
2008 Unilingual English 16 38 14 15 7 10 0 60 24 80
2008 Either English or French 19 42 9 9 6 15 0 72 17 75

Question 37. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 26 47 13 10 3 1 0 74 13 413
2019 Either English or French 27 47 14 11 1 0 0 74 12 92
2017 Bilingual 25 40 17 14 3 1 0 65 17 388
2017 Unilingual English 29 35 13 16 5 1 0 65 22 71
2017 Either English or French 20 48 10 12 6 2 0 70 19 78
2014 Bilingual 22 41 16 15 4 1 0 65 19 432
2014 Unilingual English 24 30 23 16 1 5 0 57 19 65
2014 Either English or French 21 39 22 10 1 7 0 65 12 88
2011 Bilingual 17 46 14 14 8 1 0 64 22 458
2011 Unilingual English 14 42 10 27 3 4 0 58 31 68
2011 Either English or French 15 30 23 17 12 3 0 47 29 60
2008 Bilingual 17 35 16 20 9 2 0 53 30 576
2008 Unilingual English 20 35 15 18 9 4 0 57 27 80
2008 Either English or French 15 33 19 15 11 8 0 52 28 75
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 39 40 10 8 3 0 0 79 11 418
2019 Either English or French 38 46 6 4 2 2 1 87 7 92
2017 Bilingual 35 37 13 11 3 0 1 72 14 388
2017 Unilingual English 30 44 7 12 7 0 0 73 19 71
2017 Either English or French 26 43 13 12 5 0 0 69 17 78
2014 Bilingual 30 37 15 12 5 0 0 68 17 432
2014 Unilingual English 27 42 16 11 4 0 0 69 15 65
2014 Either English or French 19 48 16 10 6 0 1 68 16 89
2011 Bilingual 31 40 13 10 7 0 0 71 16 458
2011 Unilingual English 26 37 15 8 13 2 0 64 21 68
2011 Either English or French 22 43 17 13 3 0 2 66 17 60

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 39 44 8 7 2 0 0 83 9 418
2019 Either English or French 35 47 9 5 3 0 0 82 9 91
2017 Bilingual 36 45 8 9 2 0 0 81 11 389
2017 Unilingual English 42 41 6 9 1 0 0 84 11 71
2017 Either English or French 18 50 17 11 4 0 0 69 15 78

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 47 33 11 5 3 0 1 81 8 415
2019 Either English or French 49 31 11 9 1 0 0 80 10 92
2017 Bilingual 39 41 8 8 3 0 1 81 12 388
2017 Unilingual English 49 34 4 10 0 3 1 86 10 71
2017 Either English or French 35 36 7 15 6 0 0 71 21 78
2014 Bilingual 40 36 13 6 3 1 0 77 10 432
2014 Unilingual English 27 52 9 7 1 3 0 81 9 65
2014 Either English or French 31 40 12 8 5 1 3 74 14 89
2011 Bilingual 38 36 12 10 5 0 0 74 14 458
2011 Unilingual English 31 44 7 12 5 0 1 76 17 68
2011 Either English or French 37 38 8 10 3 0 3 77 14 60
2008 Bilingual 35 34 10 12 7 1 1 70 19 575
2008 Unilingual English 40 30 8 12 6 1 2 73 19 80
2008 Either English or French 32 33 13 13 7 1 0 66 20 75

Job fit and development

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 36 41 10 9 2 0 0 78 12 411
2019 Either English or French 32 41 14 9 3 0 1 73 12 92
2017 Bilingual 37 42 10 9 2 0 0 79 11 388
2017 Unilingual English 39 35 8 12 6 0 0 74 18 71
2017 Either English or French 27 39 18 13 1 1 0 67 14 77
2014 Bilingual 29 39 17 12 3 0 1 68 15 430
2014 Unilingual English 18 33 19 22 1 0 5 55 25 65
2014 Either English or French 19 46 19 11 3 1 1 66 15 89
2011 Bilingual 28 36 16 11 6 0 2 66 17 458
2011 Unilingual English 29 22 21 21 5 0 3 52 26 68
2011 Either English or French 21 38 17 12 10 0 2 61 22 60
2008 Bilingual 32 41 13 8 4 0 2 74 12 575
2008 Unilingual English 32 36 14 12 3 1 1 70 16 80
2008 Either English or French 28 35 23 8 5 1 0 64 13 75

Question 44. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 28 39 14 12 4 2 0 69 16 416
2019 Either English or French 40 40 8 10 0 1 1 82 10 92
2017 Bilingual 35 34 12 10 4 4 0 72 15 387
2017 Unilingual English 38 31 12 12 7 1 0 69 19 68
2017 Either English or French 34 42 5 13 5 1 0 77 18 78
2014 Bilingual 30 34 14 14 6 1 0 65 21 432
2014 Unilingual English 20 44 16 12 3 5 0 67 16 65
2014 Either English or French 26 38 11 13 3 7 1 70 18 89
2011 Bilingual 21 38 18 14 8 1 0 60 22 458
2011 Unilingual English 19 23 30 9 10 9 0 46 21 68
2011 Either English or French 22 31 23 12 8 2 2 55 21 60
2008 Bilingual 28 36 16 11 6 2 1 66 17 575
2008 Unilingual English 28 35 16 6 14 1 0 63 20 80
2008 Either English or French 27 37 19 8 5 3 1 66 14 75

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 28 32 15 11 9 3 2 63 21 418
2019 Either English or French 55 19 11 8 3 3 1 77 11 92
2017 Bilingual 30 31 12 14 10 2 2 63 25 389
2017 Unilingual English 36 23 11 10 19 2 0 60 29 68
2017 Either English or French 37 32 5 10 10 4 1 73 22 78
2014 Bilingual 28 25 14 14 15 2 2 55 30 431
2014 Unilingual English 13 46 12 12 14 3 0 61 27 65
2014 Either English or French 35 28 11 11 11 0 4 66 23 89
2011 Bilingual 25 32 12 13 15 1 2 58 29 458
2011 Unilingual English 21 30 14 18 14 3 1 53 33 68
2011 Either English or French 39 28 13 8 10 0 2 68 18 60
2008 Bilingual 22 34 15 13 12 3 2 58 25 573
2008 Unilingual English 19 25 10 16 29 0 1 44 46 80
2008 Either English or French 31 41 4 11 10 3 1 75 21 75

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 44 27 17 6 2 1 3 73 9 418
2019 Either English or French 52 31 10 0 1 0 6 88 1 92

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 72 8 7 3 3 1 7 86 6 418
2019 Either English or French 60 16 11 6 3 0 4 80 9 92

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 57 24 11 2 1 1 3 84 4 417
2019 Either English or French 61 22 10 2 0 0 5 88 2 92

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 56 19 12 4 3 2 5 80 7 418
2019 Either English or French 63 17 10 1 2 2 4 86 3 92

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 76 10 3 3 0 2 6 93 3 417
2019 Either English or French 76 8 3 2 0 1 10 94 2 91

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 81 8 2 2 1 1 3 94 4 418
2019 Either English or French 88 5 2 0 0 0 4 98 0 92

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 80 6 4 3 0 3 4 93 3 416
2019 Either English or French 85 8 0 0 0 2 5 100 0 90

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 88 2 1 1 0 2 7 98 1 416
2019 Either English or French 87 6 0 0 0 0 7 100 0 92

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 43 38 11 6 2 0 1 82 7 414
2019 Either English or French 41 48 5 3 2 0 0 89 5 92
2017 Bilingual 43 39 9 6 2 0 0 82 8 387
2017 Unilingual English 40 35 11 8 6 0 0 75 14 71
2017 Either English or French 26 43 10 16 4 0 0 70 20 78
2014 Bilingual 37 43 8 10 2 0 0 80 13 432
2014 Unilingual English 21 54 14 11 0 0 0 75 11 65
2014 Either English or French 23 53 12 6 3 2 1 78 9 89
2011 Bilingual 36 44 8 9 4 1 0 80 13 456
2011 Unilingual English 24 40 14 17 5 0 1 64 22 66
2011 Either English or French 25 45 17 10 2 0 2 71 12 60

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 40 38 12 7 2 0 0 78 10 416
2019 Either English or French 41 39 12 6 2 0 0 80 9 92
2017 Bilingual 40 35 12 9 3 0 1 76 12 388
2017 Unilingual English 39 37 13 7 4 0 0 76 11 71
2017 Either English or French 29 45 8 9 8 1 0 75 17 78
2014 Bilingual 36 39 13 9 3 0 0 75 12 432
2014 Unilingual English 32 45 17 5 1 0 0 77 6 65
2014 Either English or French 33 36 16 10 2 1 1 71 12 89

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 41 41 10 5 1 0 2 83 6 411
2019 Either English or French 46 43 6 0 2 1 1 91 2 91
2017 Bilingual 39 40 9 8 2 0 1 80 10 388
2017 Unilingual English 39 46 10 3 3 0 0 85 6 71
2017 Either English or French 34 48 6 8 2 2 0 83 10 78
2014 Bilingual 40 37 11 9 2 0 1 78 10 432
2014 Unilingual English 37 42 8 6 3 1 3 82 9 64
2014 Either English or French 33 47 16 1 1 0 1 81 2 89
2011 Bilingual 40 37 13 6 2 1 2 79 8 458
2011 Unilingual English 36 38 11 5 7 2 2 77 12 68
2011 Either English or French 38 43 12 3 2 0 2 83 5 60

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 27 47 16 7 2 2 0 75 9 417
2019 Either English or French 18 51 20 4 1 4 1 73 6 92
2017 Bilingual 28 42 17 7 2 4 0 73 9 388
2017 Unilingual English 28 35 13 11 7 5 0 66 20 68
2017 Either English or French 17 48 15 11 5 4 0 68 17 78

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 41 39 8 9 3 0 0 80 12 418
2019 Either English or French 46 41 4 6 2 0 0 87 8 92
2017 Bilingual 41 34 11 9 6 0 1 75 14 385
2017 Unilingual English 40 35 9 11 5 0 0 75 16 71
2017 Either English or French 39 42 5 5 7 1 0 82 13 77
2014 Bilingual 36 35 11 10 7 0 0 71 17 432
2014 Unilingual English 32 32 22 8 6 0 0 64 14 65
2014 Either English or French 45 29 10 8 3 1 4 78 12 89
2011 Bilingual 35 36 8 13 7 1 1 71 20 458
2011 Unilingual English 23 47 9 11 9 0 1 72 20 68
2011 Either English or French 42 31 17 3 5 0 2 74 9 60

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 26 39 22 10 3 0 0 65 13 415
2019 Either English or French 32 44 16 6 1 0 0 76 8 92
2017 Bilingual 23 36 24 10 7 0 0 60 17 388
2017 Unilingual English 24 53 12 8 1 0 1 78 10 71
2017 Either English or French 33 49 11 5 2 0 0 81 7 78
2014 Bilingual 27 35 21 9 8 0 0 62 17 432
2014 Unilingual English 28 44 15 10 4 0 0 71 14 65
2014 Either English or French 30 43 19 3 4 0 0 74 8 89
2011 Bilingual 25 37 19 10 8 0 1 63 18 458
2011 Unilingual English 30 41 19 4 4 0 0 72 9 68
2011 Either English or French 25 48 15 8 3 0 0 73 12 60
2008 Bilingual 19 41 20 11 8 1 0 60 19 576
2008 Unilingual English 30 40 17 7 4 1 1 72 11 79
2008 Either English or French 38 40 15 5 1 0 0 78 7 75

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 49 24 9 7 5 3 4 78 12 416
2019 Either English or French 50 14 10 11 0 10 6 76 13 92
2017 Bilingual 43 28 9 6 5 4 6 78 12 388
2017 Unilingual English 37 17 10 7 12 12 6 65 23 70
2017 Either English or French 35 21 9 14 6 13 1 66 24 78
2014 Bilingual 35 24 15 8 5 6 6 68 15 432
2014 Unilingual English 23 28 15 17 5 7 5 58 24 65
2014 Either English or French 40 22 9 5 4 11 8 76 12 89
2011 Bilingual 29 26 13 14 9 4 5 61 25 458
2011 Unilingual English 27 28 15 12 5 8 6 64 19 68
2011 Either English or French 28 26 17 10 5 10 3 63 18 60

Mobility and retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2019 Bilingual 35 31 34 416
2019 Either English or French 30 41 29 92
2017 Bilingual 32 35 33 388
2017 Unilingual English 32 29 40 71
2017 Either English or French 28 34 38 78
2014 Bilingual 39 33 29 431
2014 Unilingual English 32 35 33 65
2014 Either English or French 22 43 34 89
2011 Bilingual 39 32 30 458
2011 Unilingual English 34 28 39 68
2011 Either English or French 30 35 35 60

Question 55. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2019 Bilingual 8 26 51 7 1 6 146
2017 Bilingual 14 31 52 2 0 2 122
2017 Unilingual English 5 18 42 17 10 8 23
2017 Either English or French 0 40 31 20 0 9 22
2014 Bilingual 8 31 50 7 9999 5 167
2014 Unilingual English 5 33 35 28 9999 0 20
2014 Either English or French 10 26 39 24 9999 0 20
2011 Bilingual 11 27 46 12 9999 5 179
2011 Unilingual English 20 31 26 14 9999 9 23
2011 Either English or French 6 39 23 28 9999 5 18
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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 55 33 9 2 1 0 0 88 3 417
2019 Either English or French 52 39 3 2 3 0 0 91 5 92
2017 Bilingual 50 38 7 4 1 0 0 88 5 389
2017 Unilingual English 50 36 8 3 3 0 0 86 6 71
2017 Either English or French 31 45 10 10 4 0 0 76 14 78
2014 Bilingual 51 37 8 3 1 0 1 88 4 432
2014 Unilingual English 43 44 10 3 0 0 0 87 3 65
2014 Either English or French 38 47 10 2 2 0 0 86 4 89
2011 Bilingual 46 40 8 4 2 0 0 86 6 458
2011 Unilingual English 47 32 13 3 3 0 1 80 6 68
2011 Either English or French 27 48 16 7 2 0 0 75 8 60
2008 Bilingual 47 37 9 4 3 0 0 84 7 576
2008 Unilingual English 43 38 13 5 2 0 0 80 7 80
2008 Either English or French 29 44 15 7 5 0 0 73 12 75

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 31 46 17 4 1 1 0 78 5 417
2019 Either English or French 34 49 10 4 1 2 0 85 5 92
2017 Bilingual 31 45 14 9 1 1 0 77 9 388
2017 Unilingual English 34 48 10 5 1 1 0 83 7 70
2017 Either English or French 27 45 11 10 2 4 0 75 13 78
2014 Bilingual 32 43 13 7 2 2 0 76 10 431
2014 Unilingual English 21 53 17 7 1 0 0 74 9 65
2014 Either English or French 32 41 17 5 1 2 0 75 7 89
2011 Bilingual 31 45 15 5 2 1 0 77 8 458
2011 Unilingual English 29 32 16 12 3 6 2 66 16 68
2011 Either English or French 15 48 18 14 2 3 0 65 16 60

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 5 23 44 19 8 0 1 27 28 417
2019 Either English or French 7 12 35 33 12 0 1 45 19 92
2017 Bilingual 6 22 44 17 9 0 2 27 29 388
2017 Unilingual English 7 21 31 27 11 0 3 39 29 71
2017 Either English or French 3 24 43 19 9 1 1 28 28 77
2014 Bilingual 5 19 46 21 7 1 0 28 25 431
2014 Unilingual English 5 23 38 21 12 0 2 33 28 65
2014 Either English or French 1 18 46 21 13 1 0 34 19 89
2011 Bilingual 8 20 43 18 8 1 2 27 28 456
2011 Unilingual English 17 23 30 19 9 1 1 28 41 68
2011 Either English or French 7 23 37 27 5 0 2 32 30 60
2008 Bilingual 13 27 38 17 4 1 1 21 40 576
2008 Unilingual English 14 26 38 14 4 1 4 18 42 79
2008 Either English or French 10 21 36 21 8 1 3 30 32 75

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 2 6 23 36 29 2 2 67 8 415
2019 Either English or French 0 2 18 35 43 1 1 79 2 92
2017 Bilingual 5 9 23 34 27 0 2 62 15 386
2017 Unilingual English 1 11 23 37 22 0 4 62 13 70
2017 Either English or French 2 11 14 30 37 4 1 71 14 78
2014 Bilingual 2 11 22 40 20 2 2 63 14 429
2014 Unilingual English 0 13 26 38 21 0 3 61 13 65
2014 Either English or French 2 9 16 43 27 3 1 72 12 89
2011 Bilingual 4 6 18 43 23 2 4 70 11 457
2011 Unilingual English 4 10 16 32 27 1 8 66 16 68
2011 Either English or French 1 7 18 50 22 0 2 73 8 60
2008 Bilingual 11 19 25 25 15 3 3 42 31 576
2008 Unilingual English 5 16 28 29 11 3 8 45 24 77
2008 Either English or French 4 14 23 38 18 1 3 58 19 74

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 5 14 37 31 11 1 2 43 19 417
2019 Either English or French 4 9 36 26 25 0 1 51 13 92
2017 Bilingual 7 16 36 23 15 1 1 39 24 385
2017 Unilingual English 13 15 34 20 17 0 3 37 28 70
2017 Either English or French 8 23 36 19 11 2 0 31 32 78
2014 Bilingual 11 23 33 22 8 1 1 31 35 431
2014 Unilingual English 14 23 43 12 4 1 3 17 38 65
2014 Either English or French 5 23 31 22 10 6 2 35 31 89
2011 Bilingual 14 19 34 20 10 0 4 30 35 455
2011 Unilingual English 20 28 19 16 13 0 4 30 50 68
2011 Either English or French 18 22 42 12 3 0 3 16 41 60
2008 Bilingual 19 22 32 17 7 1 2 25 42 575
2008 Unilingual English 18 14 38 20 5 2 4 26 34 80
2008 Either English or French 16 26 24 23 7 3 1 31 44 74

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 5 21 42 22 8 1 1 31 26 415
2019 Either English or French 2 11 38 25 23 0 1 48 13 92
2017 Bilingual 7 18 39 26 10 0 1 36 25 387
2017 Unilingual English 7 20 27 32 13 0 1 46 27 70
2017 Either English or French 9 16 29 30 15 0 0 45 26 78
2014 Bilingual 6 22 41 21 9 0 1 30 28 432
2014 Unilingual English 3 23 45 14 12 0 3 27 27 65
2014 Either English or French 2 12 30 30 19 6 1 53 15 89
2011 Bilingual 8 22 39 21 8 0 2 29 31 454
2011 Unilingual English 9 26 35 15 10 2 4 26 37 67
2011 Either English or French 1 15 43 25 13 0 2 39 17 60
2008 Bilingual 7 25 36 22 7 1 2 30 33 576
2008 Unilingual English 10 22 25 31 6 1 4 40 34 79
2008 Either English or French 5 12 40 27 13 1 1 41 18 74

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 8 16 30 29 13 1 3 43 25 418
2019 Either English or French 2 5 25 30 32 3 2 65 8 92
2017 Bilingual 10 22 31 21 13 0 2 35 33 388
2017 Unilingual English 3 16 31 30 15 0 6 47 20 69
2017 Either English or French 8 16 16 30 22 5 2 57 26 78
2014 Bilingual 11 20 35 21 10 0 3 32 32 431
2014 Unilingual English 5 20 33 25 13 0 3 40 26 65
2014 Either English or French 4 16 23 27 20 7 3 52 22 89
2011 Bilingual 12 19 30 23 10 2 4 35 33 454
2011 Unilingual English 9 23 36 16 10 3 3 28 34 68
2011 Either English or French 5 21 33 22 15 0 3 38 27 60
2008 Bilingual 14 22 29 19 11 2 4 32 38 572
2008 Unilingual English 12 12 28 30 12 1 5 45 25 79
2008 Either English or French 7 12 16 35 24 5 1 62 20 75

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 5 10 29 33 17 2 3 53 16 414
2019 Either English or French 0 12 18 33 35 2 1 69 12 92
2017 Bilingual 7 17 29 26 16 2 3 44 25 386
2017 Unilingual English 10 14 23 32 18 0 4 52 25 70
2017 Either English or French 7 12 20 22 29 6 2 57 21 78
2014 Bilingual 5 10 28 37 16 1 3 55 16 430
2014 Unilingual English 1 16 25 36 14 5 3 54 19 65
2014 Either English or French 2 12 25 25 25 7 4 56 15 89
2011 Bilingual 6 12 27 31 19 2 3 53 19 456
2011 Unilingual English 9 11 30 21 21 3 6 46 21 67
2011 Either English or French 1 11 27 32 20 5 3 56 14 60
2008 Bilingual 18 20 28 18 9 2 4 29 41 575
2008 Unilingual English 4 18 29 26 9 6 8 41 26 77
2008 Either English or French 8 13 18 39 16 3 3 58 23 75

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 5 15 34 31 11 1 2 44 21 413
2019 Either English or French 3 7 31 34 25 0 1 59 10 92
2017 Bilingual 7 17 33 28 12 1 2 41 25 386
2017 Unilingual English 4 14 24 45 7 0 6 56 19 71
2017 Either English or French 9 11 30 27 14 2 5 45 22 78
2014 Bilingual 6 18 35 26 9 3 3 38 26 429
2014 Unilingual English 7 15 38 25 6 3 6 34 25 65
2014 Either English or French 3 17 30 21 19 8 3 44 22 89

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 3 17 40 28 10 1 2 39 20 418
2019 Either English or French 3 11 29 38 19 0 1 57 14 92

Question 40. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 18 44 20 10 3 4 0 65 14 414
2019 Either English or French 23 46 15 5 1 7 2 76 7 91

Respectful workplace

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 60 28 4 6 2 0 0 88 8 416
2019 Either English or French 53 33 12 1 1 0 0 86 2 92
2017 Bilingual 52 31 8 6 4 0 0 83 9 389
2017 Unilingual English 55 23 9 10 4 0 0 78 14 71
2017 Either English or French 50 16 14 13 6 1 0 67 19 78
2014 Bilingual 54 28 7 7 3 0 0 82 10 432
2014 Unilingual English 35 37 11 15 3 0 0 72 18 65
2014 Either English or French 46 39 2 7 5 0 0 86 12 89

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 68 22 5 4 0 0 0 91 4 417
2019 Either English or French 74 21 4 1 0 0 0 95 1 91
2017 Bilingual 60 30 3 4 3 0 0 90 7 388
2017 Unilingual English 70 20 2 7 1 0 0 90 8 71
2017 Either English or French 62 26 2 9 1 0 0 88 10 78
2014 Bilingual 62 31 5 3 0 0 0 92 3 431
2014 Unilingual English 63 29 5 3 0 0 0 92 3 65
2014 Either English or French 76 22 1 1 0 0 0 98 1 89

Question 23. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 58 30 7 4 1 1 0 89 5 417
2019 Either English or French 55 39 5 1 0 0 0 94 1 92

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 34 45 11 8 2 1 0 79 10 414
2019 Either English or French 30 49 14 5 1 0 1 79 7 92
2017 Bilingual 37 43 10 6 2 2 0 82 8 388
2017 Unilingual English 29 41 7 14 5 3 0 73 20 70
2017 Either English or French 32 42 14 6 4 2 0 76 10 78
2014 Bilingual 42 35 12 6 2 3 0 80 8 432
2014 Unilingual English 28 42 18 6 1 5 0 73 8 65
2014 Either English or French 49 34 5 8 3 1 0 83 11 89
2011 Bilingual 32 41 13 8 4 2 0 74 12 458
2011 Unilingual English 35 34 9 9 6 6 2 74 16 68
2011 Either English or French 30 36 16 12 3 2 0 68 15 60

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 38 40 10 6 2 4 0 81 8 417
2019 Either English or French 28 46 15 4 1 4 1 78 6 92
2017 Bilingual 38 39 13 5 2 3 0 80 6 386
2017 Unilingual English 42 32 10 10 6 1 0 74 16 69
2017 Either English or French 35 32 13 4 6 10 0 74 11 78
2014 Bilingual 42 33 12 4 1 7 0 81 6 432
2014 Unilingual English 37 28 14 6 4 11 0 73 11 65
2014 Either English or French 47 26 8 5 2 11 0 83 9 89

Question 50. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 60 31 5 3 1 0 0 91 4 414
2019 Either English or French 67 29 3 0 0 0 1 97 0 92
2017 Bilingual 54 35 6 4 1 0 0 90 5 388
2017 Unilingual English 55 32 6 4 3 0 0 87 7 69
2017 Either English or French 58 32 5 2 2 0 0 90 5 78
2014 Bilingual 56 32 8 3 1 0 0 88 4 432
2014 Unilingual English 44 43 10 3 0 0 0 87 3 65
2014 Either English or French 58 37 3 2 0 0 0 95 2 89
2011 Bilingual 49 36 10 3 2 0 0 85 5 457
2011 Unilingual English 54 32 8 4 1 0 0 87 6 68
2011 Either English or French 40 44 10 3 2 0 0 85 5 60
2008 Bilingual 39 38 13 6 4 0 0 77 10 576
2008 Unilingual English 46 29 11 9 4 1 0 76 13 80
2008 Either English or French 44 32 15 7 3 0 0 76 9 75

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 45 29 9 4 3 4 6 82 8 415
2019 Either English or French 42 18 11 5 0 12 12 80 6 92
2017 Bilingual 33 31 11 8 3 5 8 74 13 389
2017 Unilingual English 38 26 11 10 4 6 6 71 16 71
2017 Either English or French 27 23 15 7 7 14 7 63 17 78
2014 Bilingual 38 31 12 6 3 5 6 77 9 432
2014 Unilingual English 25 26 20 6 3 4 15 64 12 65
2014 Either English or French 35 21 7 7 2 13 16 78 12 89

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 44 37 9 4 1 3 1 85 6 416
2019 Either English or French 37 31 17 8 2 3 2 71 10 91
2017 Bilingual 48 35 9 3 3 2 0 85 6 387
2017 Unilingual English 40 41 8 8 3 0 0 80 11 70
2017 Either English or French 41 35 9 13 2 0 0 75 15 78
2014 Bilingual 51 33 6 5 2 2 1 87 7 432
2014 Unilingual English 33 36 8 12 4 5 1 74 17 65
2014 Either English or French 46 25 11 8 1 8 1 78 10 89
2011 Bilingual 45 31 12 5 2 4 0 80 7 458
2011 Unilingual English 40 40 7 6 2 4 2 84 8 68
2011 Either English or French 28 42 8 10 3 5 3 76 15 60
2008 Bilingual 32 36 10 10 6 4 2 72 17 575
2008 Unilingual English 28 37 10 8 8 7 3 72 17 79
2008 Either English or French 26 23 16 13 11 10 1 55 27 75

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 40 40 16 2 1 2 0 81 3 416
2019 Either English or French 46 38 13 1 0 2 0 86 1 92

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 19 21 21 11 7 15 5 50 23 418
2019 Either English or French 20 23 24 12 1 18 2 54 16 92
2017 Bilingual 17 20 17 12 14 15 6 47 32 388
2017 Unilingual English 14 22 7 19 20 15 2 44 47 70
2017 Either English or French 15 21 12 14 10 26 3 50 34 78
2014 Bilingual 16 20 17 14 14 15 5 46 34 432
2014 Unilingual English 9 14 11 20 16 26 4 33 52 65
2014 Either English or French 12 24 13 10 13 26 1 50 32 89
2011 Bilingual 13 17 16 15 16 17 6 39 40 456
2011 Unilingual English 16 9 17 9 19 25 5 35 40 68
2011 Either English or French 10 12 13 19 8 32 7 35 44 60

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 48 43 3 5 1 0 0 91 6 418
2019 Either English or French 47 43 2 3 4 0 0 90 8 92
2017 Bilingual 41 46 5 6 2 0 0 87 8 389
2017 Unilingual English 46 39 6 4 4 0 0 85 8 71
2017 Either English or French 36 54 2 4 4 0 0 90 8 78
2014 Bilingual 42 44 4 8 1 0 0 87 9 431
2014 Unilingual English 27 61 8 3 1 0 0 88 5 65
2014 Either English or French 47 44 3 4 1 0 0 91 5 89
2011 Bilingual 33 41 5 14 8 0 0 73 22 457
2011 Unilingual English 30 35 3 18 14 0 0 65 31 68
2011 Either English or French 23 46 7 12 12 0 0 70 24 60
2008 Bilingual 50 40 3 6 1 0 0 90 7 574
2008 Unilingual English 49 41 2 6 1 0 0 90 7 80
2008 Either English or French 45 46 4 4 1 0 0 91 5 75

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 56 34 4 5 1 0 0 90 6 417
2019 Either English or French 60 27 7 2 4 0 0 87 7 92
2017 Bilingual 47 40 5 7 1 0 0 87 8 389
2017 Unilingual English 45 34 4 11 5 0 0 79 17 71
2017 Either English or French 52 30 6 9 2 0 0 83 11 78
2014 Bilingual 41 34 9 10 5 0 0 75 15 430
2014 Unilingual English 38 38 6 15 3 0 0 76 18 65
2014 Either English or French 47 38 9 4 2 0 0 85 7 89
2011 Bilingual 44 37 8 7 3 0 0 81 11 458
2011 Unilingual English 36 34 12 13 4 0 0 71 17 68
2011 Either English or French 41 39 10 10 0 0 0 80 10 60

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 57 33 6 3 1 0 0 90 4 415
2019 Either English or French 62 28 5 2 2 0 0 90 4 92
2017 Bilingual 57 33 5 4 2 0 0 89 5 386
2017 Unilingual English 55 28 10 7 0 0 0 83 7 70
2017 Either English or French 53 33 4 6 2 1 0 87 9 78
2014 Bilingual 54 31 9 4 1 0 0 86 5 432
2014 Unilingual English 50 32 12 6 0 0 0 82 6 65
2014 Either English or French 50 33 12 4 0 0 0 84 4 89

Use of official languages

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 61 20 7 8 5 0 1 81 13 415
2019 Either English or French 72 17 4 2 4 0 0 89 7 92
2017 Bilingual 56 21 7 10 5 0 1 78 16 389
2017 Unilingual English 84 10 2 3 1 0 0 94 4 71
2017 Either English or French 78 15 0 5 1 0 1 94 6 78
2014 Bilingual 53 21 6 12 7 0 0 75 19 430
2014 Unilingual English 77 11 5 1 3 0 3 91 5 65
2014 Either English or French 69 16 5 3 8 0 0 84 11 89
2011 Bilingual 59 18 7 11 5 0 0 78 15 457
2011 Unilingual English 76 14 1 6 2 0 2 91 7 68
2011 Either English or French 67 10 10 7 7 0 0 77 14 60
2008 Bilingual 53 22 6 11 7 0 0 76 19 575
2008 Unilingual English 77 19 4 1 0 0 0 95 1 80
2008 Either English or French 76 7 8 4 5 0 0 83 9 75

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 62 22 6 7 2 0 1 85 9 415
2019 Either English or French 72 19 3 4 1 0 0 92 5 92
2017 Bilingual 61 25 5 6 2 0 1 86 8 389
2017 Unilingual English 79 16 2 1 0 3 0 97 1 70
2017 Either English or French 75 15 2 6 0 1 0 91 6 78
2014 Bilingual 64 21 5 7 2 0 1 86 9 432
2014 Unilingual English 66 22 6 0 0 3 3 94 0 65
2014 Either English or French 70 13 4 5 7 0 0 84 12 89
2011 Bilingual 63 20 5 8 3 0 1 84 11 458
2011 Unilingual English 75 16 3 0 4 0 2 93 4 68
2011 Either English or French 63 16 7 12 2 0 0 80 14 60
2008 Bilingual 59 25 4 7 3 0 2 85 10 574
2008 Unilingual English 69 18 4 3 1 1 3 92 4 80
2008 Either English or French 72 15 4 3 5 0 1 88 8 75

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 78 13 4 2 1 0 1 93 3 414
2019 Unilingual English 85 8 5 0 0 0 2 95 0 76
2019 Either English or French 91 4 3 1 0 1 0 96 1 92
2017 Bilingual 78 15 3 3 1 0 0 93 4 389
2017 Unilingual English 87 9 0 1 1 0 1 97 3 71
2017 Either English or French 85 7 2 2 1 1 0 94 4 78
2014 Bilingual 75 14 4 3 2 0 1 90 5 432
2014 Unilingual English 78 13 6 0 0 1 1 94 0 65
2014 Either English or French 83 8 1 5 3 0 0 91 8 89
2011 Bilingual 76 13 4 4 3 0 1 90 6 458
2011 Unilingual English 79 17 0 0 2 0 2 98 2 68
2011 Either English or French 82 10 3 3 2 0 0 92 5 60
2008 Bilingual 75 12 4 5 4 0 0 88 8 574
2008 Unilingual English 81 15 1 1 0 0 1 98 1 79
2008 Either English or French 88 5 5 0 1 0 0 93 1 75

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 33 28 21 11 3 3 0 63 15 416
2019 Either English or French 33 28 23 3 2 10 0 68 6 92

Collective agreements and terms and conditions of employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 28 46 8 6 2 1 8 82 9 413
2019 Either English or French 21 47 14 14 2 0 1 69 17 92

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 52 24 8 1 1 5 9 88 2 415
2019 Either English or French 57 24 6 1 0 11 1 91 1 91

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 7 93 414

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 47 53 28

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 71 29 28

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 0 100 28

Question 59e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 25 75 28

Question 59f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 0 100 28

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 50 50 28

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 40 60 28

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 57 43 28

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 46 54 28

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 32 68 28

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 50 50 28

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 18 82 28

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 0 100 28

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 46 54 28

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 21 79 28

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 39 61 28

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 18 82 28

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 21 79 28

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 0 100 28

Question 61f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 0 100 28

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 47 53 28

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 18 82 28

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 39 61 28

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 50 50 28

Question 62m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 0 100 28

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 61 39 28

Question 62o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 0 100 28

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 10 90 417
2019 Either English or French 8 92 92

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 18 12 15 4 2 36 13 60 11 417
2019 Either English or French 17 7 8 2 1 50 15 66 10 92
2017 Bilingual 14 19 15 4 4 35 9 58 15 389
2017 Unilingual English 17 12 14 8 4 28 17 52 22 71
2017 Either English or French 11 8 15 7 4 49 6 41 25 78
2014 Bilingual 17 12 18 5 2 38 9 54 13 432
2014 Unilingual English 8 11 9 1 3 50 18 58 14 65
2014 Either English or French 19 10 5 4 2 48 11 71 16 89

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 34 29 16 3 1 14 2 75 5 418
2019 Either English or French 29 34 16 0 0 17 4 80 0 92
2017 Bilingual 27 37 15 4 3 12 2 75 8 388
2017 Unilingual English 33 22 13 9 5 14 3 67 18 71
2017 Either English or French 25 20 11 7 1 31 4 70 13 78
2014 Bilingual 29 28 20 5 2 15 1 68 8 432
2014 Unilingual English 23 21 23 4 1 24 3 60 8 65
2014 Either English or French 36 31 3 4 2 21 2 87 9 89
2011 Bilingual 29 37 16 3 3 13 1 76 6 457
2011 Unilingual English 30 30 12 4 1 22 0 77 7 68
2011 Either English or French 27 25 18 2 2 25 2 70 5 60

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 5 95 417

Question 67a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 31 69 23

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 0 100 23

Question 67g. From whom did you experience discrimination on the job? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 0 100 23

Question 68a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 35 65 23

Question 68b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 26 74 23

Question 68d. Please indicate the type of discrimination you experienced. Religion
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 0 100 23

Question 68f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 31 69 23

Question 68g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 0 100 23

Question 68j. Please indicate the type of discrimination you experienced. Family status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 30 70 23

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 0 100 23

Question 68l. Please indicate the type of discrimination you experienced. Disability
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 0 100 23

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 0 100 23

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 27 73 23

Question 69f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 0 100 23

Question 69h. What action(s) did you take to address the discrimination you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 0 100 23

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 60 40 23

Question 70c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 0 100 23

Question 70j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 21 79 23

Question 70l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 61 39 23

Question 70m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 0 100 23

Question 70n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 65 35 23

Question 70o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 0 100 23

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 6 94 416
2019 Unilingual English 8 92 78

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 20 10 14 2 2 40 12 62 8 417
2019 Either English or French 17 9 11 0 1 48 14 69 3 91
2017 Bilingual 14 14 14 2 2 43 11 61 8 387
2017 Unilingual English 15 15 18 5 1 34 11 54 12 71
2017 Either English or French 11 13 14 4 0 51 8 58 9 78
2014 Bilingual 16 10 16 3 1 48 6 56 9 432
2014 Unilingual English 8 8 19 1 1 47 15 41 8 65
2014 Either English or French 18 12 9 0 3 45 13 71 8 89

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 36 28 15 2 2 15 2 77 5 417
2019 Either English or French 31 27 17 1 0 20 4 76 1 91
2017 Bilingual 28 35 12 3 2 16 3 79 6 389
2017 Unilingual English 30 21 17 7 1 18 4 67 11 70
2017 Either English or French 24 30 12 5 1 28 0 75 8 78
2014 Bilingual 32 25 20 2 1 17 1 71 4 432
2014 Unilingual English 22 17 19 5 1 30 6 60 10 65
2014 Either English or French 37 28 3 1 3 25 2 90 6 89
2011 Bilingual 34 34 13 2 2 15 0 80 4 458
2011 Unilingual English 36 21 15 2 2 25 0 76 4 68
2011 Either English or French 32 23 12 2 2 29 2 78 5 60

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 11 89 418
2019 Either English or French 8 92 92
2017 Bilingual 12 88 388
2017 Unilingual English 7 93 71
2017 Either English or French 12 88 78
2014 Bilingual 9 91 430
2014 Unilingual English 17 83 65
2014 Either English or French 8 92 89

Question 80. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 93 7 47
2017 Bilingual 81 19 45
2014 Bilingual 67 33 39
2014 Unilingual English 100 0 11

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 52 42 0 7 0 0 0 93 7 43
2017 Bilingual 60 19 3 14 5 0 0 78 19 37
2014 Bilingual 51 30 8 4 4 4 0 84 8 26
2014 Unilingual English 47 35 9 9 0 0 0 82 9 11
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Workplace well-being

A psychologically healthy workplace

Question 30. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 68 19 8 2 2 1 0 88 4 416
2019 Either English or French 69 20 6 1 0 2 1 92 1 92
2017 Bilingual 61 25 7 3 2 1 0 87 6 388
2017 Unilingual English 53 33 4 3 6 1 0 87 9 71
2017 Either English or French 47 32 6 6 6 4 0 82 12 78

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 28 46 14 6 2 4 0 77 9 414
2019 Either English or French 23 50 17 7 0 2 1 76 7 92
2017 Bilingual 27 43 17 6 3 3 1 73 9 388
2017 Unilingual English 21 53 14 8 3 1 0 75 11 71
2017 Either English or French 19 47 14 9 5 7 0 71 15 78

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 30 40 15 10 2 3 0 72 13 415
2019 Either English or French 26 40 21 8 0 3 1 70 8 92
2017 Bilingual 22 42 17 12 5 2 0 65 18 389
2017 Unilingual English 27 43 15 7 8 0 0 70 15 71
2017 Either English or French 20 49 15 7 6 3 0 70 14 78

Work-related stress

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 27 30 20 10 12 0 0 57 23 417
2019 Either English or French 28 38 14 10 9 0 1 67 19 92
2017 Bilingual 29 25 23 10 12 1 1 55 22 388
2017 Unilingual English 24 28 23 8 14 0 3 54 23 71
2017 Either English or French 26 28 19 14 12 1 0 55 26 78

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 15 29 34 16 6 0 0 44 22 417
2019 Either English or French 13 36 36 13 1 0 1 50 14 92
2017 Bilingual 11 25 31 20 12 0 1 36 32 388
2017 Unilingual English 14 41 30 11 4 0 0 55 15 71
2017 Either English or French 10 37 32 9 10 0 1 48 19 78

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 17 36 27 14 5 0 0 53 20 415
2019 Either English or French 27 39 24 5 4 0 1 66 10 91
2017 Bilingual 15 31 29 13 9 0 2 47 23 387
2017 Unilingual English 22 45 17 12 4 0 0 67 16 70
2017 Either English or French 17 44 19 15 5 0 1 61 20 78

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 23 30 28 11 8 0 0 53 19 418
2019 Either English or French 32 40 15 10 2 0 1 72 12 91
2017 Bilingual 17 24 29 18 9 0 1 42 28 389
2017 Unilingual English 30 36 18 12 1 1 0 67 14 70
2017 Either English or French 39 18 18 14 7 0 4 59 22 78

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 30 34 20 8 5 0 2 66 14 418
2019 Either English or French 39 38 11 9 2 1 1 78 11 92
2017 Bilingual 23 30 21 10 9 0 7 57 20 389
2017 Unilingual English 36 30 21 7 4 0 3 68 11 71
2017 Either English or French 27 39 19 6 7 0 1 67 14 78

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 19 32 26 14 8 0 0 52 22 416
2019 Either English or French 27 44 17 10 2 0 1 71 12 92
2017 Bilingual 21 25 30 14 10 0 0 46 24 387
2017 Unilingual English 30 27 28 9 4 0 1 58 14 71
2017 Either English or French 30 32 25 5 8 0 0 62 13 78

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 31 41 17 8 2 0 1 73 10 417
2019 Either English or French 35 39 18 3 2 0 2 76 6 92
2017 Bilingual 30 39 18 9 3 0 1 70 12 387
2017 Unilingual English 34 40 18 5 1 0 1 75 7 71
2017 Either English or French 27 36 23 6 7 1 0 64 13 78

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 20 43 26 6 3 0 2 64 10 418
2019 Either English or French 29 44 20 4 1 0 2 74 6 91
2017 Bilingual 24 34 26 11 4 0 1 59 15 387
2017 Unilingual English 35 35 19 9 0 0 1 71 10 70
2017 Either English or French 25 37 23 8 6 0 1 63 14 78

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 30 38 21 8 3 1 0 68 11 417
2019 Either English or French 31 44 14 9 1 0 1 76 10 92
2017 Bilingual 28 37 21 8 5 0 0 65 13 387
2017 Unilingual English 32 37 21 8 1 0 1 69 9 71
2017 Either English or French 25 29 22 15 6 1 1 55 22 78

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 49 27 15 5 3 0 0 77 8 416
2019 Either English or French 59 25 10 4 1 0 1 85 6 91

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 36 36 19 6 2 1 0 73 8 418
2019 Either English or French 37 35 22 6 0 0 1 72 6 91
2017 Bilingual 33 35 21 6 3 0 1 69 10 384
2017 Unilingual English 35 34 19 8 3 0 1 70 11 71
2017 Either English or French 36 35 18 8 1 0 1 72 9 77

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 69 18 8 2 1 0 2 89 4 417
2019 Either English or French 68 18 8 2 3 0 1 87 5 92
2017 Bilingual 67 20 8 3 2 0 1 87 4 389
2017 Unilingual English 58 21 11 5 4 0 1 79 10 71
2017 Either English or French 60 25 10 4 1 0 0 85 5 78

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 85 6 2 0 0 1 6 97 0 417
2019 Either English or French 80 11 3 0 0 0 5 96 0 91
2017 Bilingual 80 9 5 2 2 0 2 91 4 389
2017 Unilingual English 81 11 3 3 1 0 1 93 4 71
2017 Either English or French 76 14 8 1 0 0 1 91 1 78

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 84 7 2 2 1 0 2 94 4 416
2019 Either English or French 92 4 3 0 0 0 1 96 0 91
2017 Bilingual 60 24 10 4 2 0 2 85 5 387
2017 Unilingual English 72 16 10 1 0 0 0 89 1 71
2017 Either English or French 74 14 10 0 0 0 1 89 0 78

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 69 20 6 2 1 0 1 90 4 414
2019 Either English or French 76 15 6 2 0 0 1 92 2 91
2017 Bilingual 65 17 9 4 3 0 1 84 7 388
2017 Unilingual English 64 20 8 5 1 0 1 85 7 71
2017 Either English or French 70 8 11 6 4 0 1 79 11 77

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 69 16 8 4 3 0 1 86 6 414
2019 Either English or French 77 16 6 0 0 0 1 94 0 91
2017 Bilingual 54 13 7 1 0 0 24 89 2 389
2017 Unilingual English 71 1 3 0 0 0 25 96 0 70
2017 Either English or French 73 1 2 0 0 0 23 98 0 78

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 58 15 4 1 1 0 22 93 3 415
2019 Either English or French 70 3 1 0 0 0 26 98 0 90
2017 Bilingual 68 21 5 1 1 0 4 93 2 389
2017 Unilingual English 75 14 1 0 0 2 8 99 0 71
2017 Either English or French 76 15 4 0 1 0 4 94 1 78

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 68 19 7 2 1 0 2 90 3 414
2019 Either English or French 76 13 8 0 0 1 2 92 0 92
2017 Bilingual 84 6 2 1 1 1 4 95 3 389
2017 Unilingual English 85 10 2 1 0 0 1 97 1 71
2017 Either English or French 74 12 10 0 2 0 2 88 2 78

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 88 6 2 1 1 0 2 96 2 416
2019 Either English or French 84 9 3 3 0 0 1 93 3 92
2017 Bilingual 55 28 10 3 2 0 1 84 5 389
2017 Unilingual English 58 25 10 3 3 0 1 85 5 71
2017 Either English or French 55 33 7 2 0 0 2 91 3 78

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 55 29 10 3 2 0 1 85 4 416
2019 Either English or French 50 32 11 4 1 0 2 83 6 92

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 18 36 34 10 2 0 0 54 11 416
2019 Either English or French 23 42 27 7 0 1 1 66 7 92
2017 Bilingual 9 29 41 15 5 0 1 39 20 389
2017 Unilingual English 12 37 41 8 3 0 0 49 11 71
2017 Either English or French 14 34 37 9 6 0 0 48 15 78

Question 76. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 6 18 42 26 7 0 0 33 25 414
2019 Either English or French 5 11 40 32 10 1 1 43 17 91
2017 Bilingual 7 17 42 23 10 0 0 33 24 389
2017 Unilingual English 1 16 40 35 8 0 0 43 17 71
2017 Either English or French 8 22 25 34 11 0 0 45 30 78
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Compensation

Pay or other compensation issues

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 19 34 25 10 11 1 0 19 81 416
2019 Either English or French 34 25 22 9 9 1 1 35 65 92
2017 Bilingual 26 24 22 13 9 5 2 28 72 389
2017 Unilingual English 26 16 19 17 19 3 0 27 73 70
2017 Either English or French 29 19 19 16 12 5 0 31 69 78

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 55 45 331
2019 Either English or French 63 37 59

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 38 62 326
2019 Either English or French 48 52 59

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 40 19 15 9 10 1 6 64 20 413
2019 Either English or French 51 18 6 7 4 5 9 80 13 92

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 20 28 14 14 12 2 9 55 29 328
2019 Either English or French 10 27 15 20 17 5 5 42 41 59
2017 Bilingual 19 31 15 16 9 1 9 55 28 260
2017 Unilingual English 10 27 24 10 22 2 6 40 34 50
2017 Either English or French 10 28 14 19 17 7 4 43 41 51

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 4 15 13 19 34 5 10 22 62 327
2019 Either English or French 0 19 14 18 37 7 5 21 63 59
2017 Bilingual 3 11 15 18 39 1 12 16 66 260
2017 Unilingual English 6 7 18 10 51 2 6 14 67 50
2017 Either English or French 3 11 12 27 41 4 2 15 73 51
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