2019 Public Service Employee Survey Results by Theme for Privy Council Office by Question 91. Do you work full-time or part-time?

The results of the 2019 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 51 34 9 5 1 0 0 85 6 839
2019 Part-time 47 53 0 0 0 0 0 100 0 14
2017 Full-time 46 39 8 4 2 0 0 86 7 680
2017 Part-time 47 45 8 0 0 0 0 92 0 29
2014 Full-time 42 39 8 7 3 0 0 82 11 605
2014 Part-time 51 34 11 0 4 0 0 85 4 26
2011 Full-time 45 38 9 5 3 0 0 83 8 665
2011 Part-time 48 16 24 11 0 0 0 65 11 18
2008 Full-time 41 40 9 6 4 0 0 81 10 461
2008 Part-time 43 43 10 5 0 0 0 86 5 21

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 45 35 10 7 4 0 0 79 11 836
2019 Part-time 38 27 26 9 0 0 0 65 9 14
2017 Full-time 43 35 10 6 5 0 0 79 11 677
2017 Part-time 41 54 3 0 3 0 0 95 3 28

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 60 30 6 3 1 0 0 90 4 828
2019 Part-time 52 48 0 0 0 0 0 100 0 14
2017 Full-time 60 31 6 2 1 0 0 91 3 677
2017 Part-time 49 46 6 0 0 0 0 94 0 29
2014 Full-time 70 22 6 1 1 0 0 92 2 605
2014 Part-time 66 27 8 0 0 0 0 92 0 26
2011 Full-time 65 26 7 2 1 0 0 91 3 670
2011 Part-time 70 11 18 0 0 0 0 82 0 18

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 54 34 6 4 1 0 0 88 5 837
2019 Part-time 70 30 0 0 0 0 0 100 0 14
2017 Full-time 51 35 7 5 2 0 0 86 7 676
2017 Part-time 68 32 0 0 0 0 0 100 0 29
2014 Full-time 50 35 7 4 4 0 0 85 8 604
2014 Part-time 62 34 0 4 0 0 0 96 4 26
2011 Full-time 51 35 7 4 2 0 0 87 6 668
2011 Part-time 48 41 6 5 0 0 0 89 5 18
2008 Full-time 46 41 7 4 2 0 0 88 6 461
2008 Part-time 48 52 0 0 0 0 0 100 0 21

Question 51. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 51 31 11 4 2 0 0 83 7 833
2019 Part-time 38 54 8 0 0 0 0 92 0 13
2017 Full-time 48 28 14 6 2 1 0 77 9 678
2017 Part-time 73 23 2 0 0 2 0 98 0 29
2014 Full-time 44 35 12 5 3 1 0 80 8 605
2014 Part-time 77 12 11 0 0 0 0 89 0 26
2011 Full-time 43 32 15 6 4 1 0 75 10 668
2011 Part-time 60 16 12 7 5 0 0 76 12 18

Question 52. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 51 33 9 5 2 0 0 84 7 832
2019 Part-time 44 49 7 0 0 0 0 93 0 14
2017 Full-time 50 32 11 5 2 0 0 82 7 676
2017 Part-time 75 15 11 0 0 0 0 89 0 28
2014 Full-time 49 32 12 5 3 0 0 80 8 605
2014 Part-time 72 25 0 4 0 0 0 96 4 25
2011 Full-time 46 32 12 6 4 0 0 78 9 665
2011 Part-time 66 10 12 7 5 0 0 76 12 18
2008 Full-time 40 38 14 5 3 0 0 78 8 460
2008 Part-time 86 14 0 0 0 0 0 100 0 21

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 48 24 14 8 4 2 1 74 11 837
2019 Part-time 35 7 43 0 9 0 7 44 10 14
2017 Full-time 42 22 15 11 5 4 1 68 16 678
2017 Part-time 40 18 19 2 6 2 13 68 9 29
2014 Full-time 41 22 18 10 5 3 1 65 16 604
2014 Part-time 73 4 11 0 8 4 0 81 8 26
2011 Full-time 40 23 16 10 7 3 1 66 18 665
2011 Part-time 61 5 12 6 5 6 5 74 12 18
2008 Full-time 29 29 16 12 7 5 2 62 21 459
2008 Part-time 52 19 10 5 0 14 0 83 6 21
Top of Page

Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 56 25 9 3 2 1 4 85 6 837
2019 Part-time 35 30 9 0 0 10 16 88 0 14

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 54 27 9 5 3 1 1 83 8 832
2019 Part-time 57 12 19 11 0 0 0 69 11 14
2017 Full-time 55 25 9 5 4 1 1 82 9 680
2017 Part-time 84 8 8 0 0 0 0 92 0 29
2014 Full-time 52 26 10 4 3 3 1 81 8 605
2014 Part-time 65 27 4 0 4 0 0 93 4 26
2011 Full-time 49 27 10 6 5 2 1 78 11 668
2011 Part-time 60 17 13 10 0 0 0 77 10 18
2008 Full-time 45 28 9 8 6 3 1 76 15 461
2008 Part-time 62 33 0 0 0 5 0 100 0 21

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 51 29 9 6 4 0 1 81 10 834
2019 Part-time 57 32 10 0 0 0 0 90 0 14
2017 Full-time 51 28 8 9 4 0 0 80 12 678
2017 Part-time 70 16 6 8 0 0 0 86 8 29
2014 Full-time 45 33 8 9 4 0 1 79 13 605
2014 Part-time 62 27 0 8 4 0 0 89 11 26
2011 Full-time 45 28 11 9 5 1 0 74 15 668
2011 Part-time 43 34 13 10 0 0 0 77 10 18
2008 Full-time 43 29 9 10 8 1 0 73 18 460
2008 Part-time 57 33 5 0 5 0 0 90 5 21

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 58 25 8 5 2 0 0 84 8 837
2019 Part-time 43 51 6 0 0 0 0 94 0 14
2017 Full-time 57 24 8 6 4 0 0 82 10 677
2017 Part-time 85 12 2 0 0 0 0 98 0 29
2014 Full-time 52 28 8 7 4 1 0 81 10 603
2014 Part-time 69 19 4 4 4 0 0 89 8 26

Senior management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 45 32 10 5 3 4 0 81 9 830
2019 Part-time 56 38 0 0 0 5 0 100 0 14
2017 Full-time 43 35 8 5 3 7 0 84 8 679
2017 Part-time 59 13 6 2 0 20 0 90 3 28
2014 Full-time 40 35 10 5 3 6 0 80 9 604
2014 Part-time 63 26 7 4 0 0 0 89 4 26
2011 Full-time 37 29 14 6 6 7 0 71 13 667
2011 Part-time 28 34 11 5 12 5 5 69 19 18

Question 35. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 46 33 10 4 3 2 0 82 7 829
2019 Part-time 56 27 10 7 0 0 0 83 7 14
2017 Full-time 43 34 11 6 3 2 0 80 9 678
2017 Part-time 59 23 0 2 6 10 0 91 9 29
2014 Full-time 42 34 12 5 4 2 0 78 9 604
2014 Part-time 70 19 4 7 0 0 0 89 7 26
2011 Full-time 35 33 15 6 7 3 0 71 13 667
2011 Part-time 39 33 11 5 12 0 0 72 17 18
2008 Full-time 36 34 13 8 7 2 0 71 15 459
2008 Part-time 48 43 0 10 0 0 0 90 10 21

Question 36. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 35 36 14 8 3 4 0 74 12 828
2019 Part-time 44 39 7 0 0 10 0 92 0 14
2017 Full-time 33 38 13 8 3 4 1 75 12 677
2017 Part-time 41 40 6 5 6 2 0 84 11 29
2014 Full-time 33 37 14 9 3 4 0 73 12 604
2014 Part-time 51 34 4 11 0 0 0 85 11 26
2011 Full-time 25 41 16 8 4 5 0 70 13 669
2011 Part-time 28 33 16 7 10 6 0 65 18 18
2008 Full-time 25 38 16 10 6 4 0 66 17 460
2008 Part-time 48 24 14 5 0 10 0 79 5 21

Question 37. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 28 38 13 12 6 2 0 68 18 831
2019 Part-time 41 40 7 12 0 0 0 81 12 14
2017 Full-time 27 38 13 13 6 3 0 67 20 678
2017 Part-time 49 32 0 2 8 8 0 89 11 29
2014 Full-time 24 40 15 13 5 2 0 66 19 603
2014 Part-time 46 34 8 11 0 0 0 81 11 26
2011 Full-time 23 39 14 15 7 2 0 63 23 667
2011 Part-time 27 16 23 29 5 0 0 43 34 18
2008 Full-time 21 43 13 12 10 1 0 65 22 459
2008 Part-time 38 29 14 10 0 5 5 74 11 21
Top of Page

Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 41 35 12 8 4 0 0 76 12 839
2019 Part-time 38 37 16 9 0 0 0 75 9 14
2017 Full-time 38 36 12 8 5 0 0 75 13 680
2017 Part-time 50 22 14 6 2 0 6 77 8 29
2014 Full-time 33 37 14 9 7 0 0 70 16 605
2014 Part-time 53 32 4 11 0 0 0 85 11 26
2011 Full-time 29 40 13 11 6 0 0 70 17 670
2011 Part-time 44 38 18 0 0 0 0 82 0 18

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 38 38 12 9 3 0 0 76 12 833
2019 Part-time 45 32 23 0 0 0 0 77 0 14
2017 Full-time 32 43 11 9 4 0 0 75 13 680
2017 Part-time 35 53 5 8 0 0 0 87 8 29

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 49 28 11 7 3 0 1 78 11 837
2019 Part-time 43 37 0 20 0 0 0 80 20 14
2017 Full-time 48 31 8 7 4 1 1 80 12 679
2017 Part-time 61 25 8 6 0 0 0 86 6 29
2014 Full-time 42 37 9 8 3 1 0 79 12 605
2014 Part-time 62 27 8 4 0 0 0 89 4 26
2011 Full-time 40 34 11 10 5 0 0 75 14 668
2011 Part-time 55 16 18 6 5 0 0 71 11 18
2008 Full-time 32 37 11 11 8 0 1 70 19 461
2008 Part-time 48 38 0 10 5 0 0 86 14 21

Job fit and development

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 34 39 12 11 3 0 1 74 14 829
2019 Part-time 42 32 26 0 0 0 0 74 0 14
2017 Full-time 31 37 14 11 5 0 1 69 16 680
2017 Part-time 65 23 8 4 0 0 0 88 4 29
2014 Full-time 33 42 11 9 4 0 0 76 13 605
2014 Part-time 42 28 8 15 0 0 8 75 16 26
2011 Full-time 31 42 13 8 3 1 2 75 12 667
2011 Part-time 37 46 0 17 0 0 0 83 17 18
2008 Full-time 35 37 12 8 5 0 2 74 13 459
2008 Part-time 43 33 19 0 5 0 0 76 5 21

Question 44. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 30 34 15 9 8 3 1 66 18 836
2019 Part-time 29 49 14 7 0 0 0 79 7 14
2017 Full-time 30 34 12 11 7 6 0 69 19 680
2017 Part-time 45 12 10 2 2 20 8 79 7 29
2014 Full-time 31 36 11 10 8 4 1 70 19 602
2014 Part-time 38 24 7 7 4 7 12 77 14 26
2011 Full-time 27 36 15 11 8 2 0 65 20 668
2011 Part-time 38 33 13 0 0 11 5 85 0 18
2008 Full-time 30 37 14 12 6 0 0 67 19 460
2008 Part-time 33 29 14 0 0 14 10 81 0 21

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 23 25 16 15 15 3 3 51 32 836
2019 Part-time 20 25 19 11 13 5 7 51 27 14
2017 Full-time 25 25 14 16 12 4 4 54 31 678
2017 Part-time 40 16 13 7 5 4 15 69 14 29
2014 Full-time 18 22 15 18 20 4 4 43 42 605
2014 Part-time 27 8 15 15 11 4 20 45 35 26
2011 Full-time 14 27 16 17 22 3 2 43 40 668
2011 Part-time 27 34 5 0 18 11 5 73 21 18
2008 Full-time 15 29 17 18 17 2 2 46 36 458
2008 Part-time 19 33 19 5 5 0 19 65 12 21

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 53 24 13 4 2 0 3 79 7 838
2019 Part-time 52 22 11 0 0 0 16 87 0 14

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 63 10 7 4 3 1 11 83 8 838
2019 Part-time 65 0 9 10 0 0 16 77 12 14

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 55 23 10 4 3 1 4 82 7 837
2019 Part-time 45 20 9 10 0 0 16 77 12 14

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 50 21 12 6 4 3 5 77 11 833
2019 Part-time 60 5 9 10 0 0 16 77 12 14

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 66 11 6 3 2 3 9 87 6 837
2019 Part-time 59 0 18 0 7 0 16 70 8 14

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 73 11 6 2 2 2 4 89 4 835
2019 Part-time 61 6 0 9 9 0 16 79 21 14

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 79 8 4 2 1 3 3 92 4 836
2019 Part-time 68 7 0 0 0 0 25 100 0 14

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 83 6 1 0 0 2 8 98 0 829
2019 Part-time 66 0 0 0 0 9 25 100 0 14

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 43 36 11 8 3 0 0 79 10 836
2019 Part-time 60 21 19 0 0 0 0 81 0 14
2017 Full-time 40 36 9 10 3 0 1 77 13 677
2017 Part-time 47 39 2 11 0 0 0 86 11 29
2014 Full-time 35 41 12 8 4 0 0 77 12 605
2014 Part-time 38 55 0 4 4 0 0 93 7 26
2011 Full-time 38 39 11 8 4 0 1 77 12 668
2011 Part-time 43 18 28 11 0 0 0 61 11 18

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 48 33 11 5 2 0 0 81 8 836
2019 Part-time 74 26 0 0 0 0 0 100 0 14
2017 Full-time 46 31 13 6 3 0 0 78 9 677
2017 Part-time 55 32 14 0 0 0 0 86 0 29
2014 Full-time 36 42 11 7 5 0 0 78 12 604
2014 Part-time 60 28 4 4 4 0 0 89 8 26

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 47 37 10 4 2 0 0 84 6 832
2019 Part-time 65 35 0 0 0 0 0 100 0 14
2017 Full-time 44 35 11 5 3 0 1 81 8 678
2017 Part-time 63 27 10 0 0 0 0 90 0 29
2014 Full-time 41 41 10 5 2 0 0 83 7 605
2014 Part-time 49 36 8 0 4 0 4 88 4 26
2011 Full-time 47 37 9 4 2 0 1 85 6 667
2011 Part-time 60 40 0 0 0 0 0 100 0 18

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 32 44 13 4 2 3 0 79 7 837
2019 Part-time 58 42 0 0 0 0 0 100 0 12
2017 Full-time 33 38 14 6 3 4 1 75 10 679
2017 Part-time 54 29 5 6 0 7 0 89 6 29

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 47 31 10 8 3 0 0 78 11 837
2019 Part-time 70 30 0 0 0 0 0 100 0 14
2017 Full-time 37 34 10 13 6 0 1 71 19 680
2017 Part-time 67 25 2 6 0 0 0 92 6 29
2014 Full-time 35 35 14 11 5 1 0 71 16 605
2014 Part-time 66 26 4 0 0 0 4 96 0 26
2011 Full-time 39 33 11 10 5 1 1 73 15 669
2011 Part-time 48 35 6 6 0 0 5 88 6 18

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 32 35 18 9 7 0 0 67 15 837
2019 Part-time 51 27 12 10 0 0 0 78 10 14
2017 Full-time 27 35 19 11 7 1 1 63 18 678
2017 Part-time 45 26 28 0 0 0 2 72 0 29
2014 Full-time 26 37 18 11 7 0 1 64 18 605
2014 Part-time 58 23 13 4 4 0 0 80 7 26
2011 Full-time 31 33 19 10 6 0 1 66 16 668
2011 Part-time 64 30 6 0 0 0 0 94 0 17
2008 Full-time 21 31 21 15 11 0 1 52 26 460
2008 Part-time 52 33 10 5 0 0 0 86 5 21

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 54 21 10 3 2 3 6 82 6 838
2019 Part-time 66 5 9 10 0 9 0 79 11 14
2017 Full-time 42 22 10 5 5 5 11 76 12 678
2017 Part-time 85 9 6 0 0 0 0 94 0 29
2014 Full-time 39 19 12 7 7 5 12 70 16 605
2014 Part-time 63 22 8 0 0 0 7 91 0 26
2011 Full-time 33 24 12 8 11 4 9 66 21 667
2011 Part-time 65 18 0 12 5 0 0 83 17 18

Mobility and retention

Question 54. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2019 Full-time 41 26 33 838
2019 Part-time 33 18 49 14
2017 Full-time 44 26 29 680
2017 Part-time 37 23 41 29
2014 Full-time 43 26 31 605
2014 Part-time 46 27 27 26
2011 Full-time 39 29 32 669
2011 Part-time 38 22 40 18

Question 55. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 Full-time 8 19 52 4 10 6 304
2017 Part-time 6 6 15 0 72 0 10
2014 Full-time 10 18 59 6 9999 8 261
2014 Part-time 32 8 17 8 9999 35 12
2011 Full-time 7 15 64 4 9999 10 263
Top of Page

Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 56 32 6 4 1 0 0 88 5 836
2019 Part-time 23 51 25 0 0 0 0 75 0 14
2017 Full-time 53 36 6 3 2 0 0 89 5 679
2017 Part-time 60 38 2 0 0 0 0 98 0 29
2014 Full-time 54 32 9 3 2 0 0 87 5 604
2014 Part-time 58 31 4 4 4 0 0 89 7 26
2011 Full-time 51 33 10 4 3 0 0 84 6 669
2011 Part-time 49 34 11 6 0 0 0 83 6 18
2008 Full-time 53 35 5 5 2 0 0 88 6 460
2008 Part-time 52 33 14 0 0 0 0 86 0 21

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 35 41 11 7 3 2 0 78 10 839
2019 Part-time 47 53 0 0 0 0 0 100 0 14
2017 Full-time 37 42 12 6 2 2 0 80 8 679
2017 Part-time 48 37 2 8 0 4 0 89 8 29
2014 Full-time 37 41 13 5 2 2 0 80 7 604
2014 Part-time 54 35 4 8 0 0 0 89 8 26
2011 Full-time 38 40 13 6 3 1 0 78 9 668
2011 Part-time 27 44 6 17 6 0 0 71 23 18

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 9 22 36 21 10 1 2 32 31 836
2019 Part-time 0 22 12 21 45 0 0 66 22 14
2017 Full-time 12 24 32 19 8 2 4 28 38 679
2017 Part-time 0 14 30 33 21 0 2 55 14 29
2014 Full-time 6 24 39 19 9 2 2 29 31 604
2014 Part-time 4 20 30 23 11 0 12 39 27 26
2011 Full-time 10 23 35 19 9 1 3 29 34 667
2011 Part-time 17 27 23 11 11 0 10 25 49 18
2008 Full-time 12 25 35 19 6 0 2 25 39 461
2008 Part-time 10 24 14 29 10 0 14 44 39 21

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 5 11 26 31 23 2 2 57 17 828
2019 Part-time 0 0 19 17 47 17 0 77 0 14
2017 Full-time 6 11 26 26 22 4 6 53 18 678
2017 Part-time 0 2 18 43 24 0 13 76 3 29
2014 Full-time 5 12 26 32 19 2 4 54 18 602
2014 Part-time 4 15 4 31 30 4 12 73 22 26
2011 Full-time 4 11 25 32 22 2 4 57 16 668
2011 Part-time 0 22 24 21 16 6 11 45 27 18
2008 Full-time 5 15 30 29 16 1 3 47 22 459
2008 Part-time 5 14 19 24 24 0 14 56 22 21

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 7 15 30 27 18 1 2 46 22 830
2019 Part-time 5 14 12 29 29 10 0 65 21 14
2017 Full-time 10 14 28 24 16 1 6 43 26 674
2017 Part-time 0 13 17 29 17 8 16 61 17 29
2014 Full-time 10 16 31 24 14 2 3 40 27 604
2014 Part-time 5 19 13 35 20 4 4 60 27 25
2011 Full-time 8 16 30 24 17 2 3 44 25 666
2011 Part-time 16 16 17 24 16 0 11 45 36 18
2008 Full-time 11 20 31 22 12 1 3 35 33 461
2008 Part-time 0 10 38 29 5 0 19 41 12 21

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 6 19 34 26 14 0 1 40 25 832
2019 Part-time 0 12 34 7 47 0 0 54 12 14
2017 Full-time 10 20 35 20 10 1 4 31 32 670
2017 Part-time 0 12 17 36 27 0 8 69 13 29
2014 Full-time 7 19 40 22 10 1 2 32 26 602
2014 Part-time 5 8 25 30 27 0 4 60 14 26
2011 Full-time 8 20 36 21 12 1 3 34 28 666
2011 Part-time 6 30 30 11 17 0 6 30 38 17
2008 Full-time 11 22 37 19 8 1 2 28 34 459
2008 Part-time 0 5 48 24 14 5 5 42 5 21

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 8 18 27 26 17 1 3 45 27 836
2019 Part-time 0 11 29 0 59 0 0 59 11 14
2017 Full-time 11 19 29 19 14 2 7 35 33 680
2017 Part-time 0 19 25 21 33 2 0 55 20 29
2014 Full-time 14 23 27 18 13 2 4 33 38 602
2014 Part-time 0 15 16 19 27 0 24 60 19 26
2011 Full-time 11 19 28 22 15 2 4 39 31 663
2011 Part-time 6 27 12 33 17 6 0 53 35 18
2008 Full-time 11 17 31 23 13 0 5 38 30 461
2008 Part-time 0 5 19 38 29 0 10 74 5 21

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 6 14 28 28 19 2 3 50 21 833
2019 Part-time 0 9 25 12 44 10 0 62 10 14
2017 Full-time 9 18 25 22 16 4 6 41 31 679
2017 Part-time 2 14 33 17 10 25 0 36 21 29
2014 Full-time 6 14 28 30 17 2 4 50 21 603
2014 Part-time 5 0 26 12 34 11 11 60 7 26
2011 Full-time 7 16 25 27 18 2 5 49 25 663
2011 Part-time 11 12 18 23 30 0 6 56 25 17
2008 Full-time 14 18 30 21 12 2 4 34 34 459
2008 Part-time 15 5 30 15 15 15 5 38 25 20

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 4 13 32 29 17 2 2 48 18 832
2019 Part-time 12 16 22 5 44 0 0 49 29 14
2017 Full-time 8 15 29 23 15 3 6 42 26 675
2017 Part-time 0 5 15 40 20 4 16 75 6 29
2014 Full-time 5 17 35 23 14 2 4 40 23 604
2014 Part-time 5 11 15 16 34 8 11 62 20 26

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 4 14 37 26 16 1 1 43 19 836
2019 Part-time 11 0 25 39 15 10 0 60 12 14

Question 40. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 27 39 16 10 3 4 0 69 14 834
2019 Part-time 38 38 17 7 0 0 0 76 7 14

Respectful workplace

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 53 26 8 8 5 0 0 79 13 836
2019 Part-time 48 32 20 0 0 0 0 80 0 14
2017 Full-time 55 26 6 6 5 1 0 82 11 678
2017 Part-time 63 35 2 0 0 0 0 98 0 29
2014 Full-time 48 29 9 7 7 1 0 78 13 605
2014 Part-time 51 30 7 11 0 0 0 81 11 26

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 57 28 7 6 2 0 0 86 8 836
2019 Part-time 71 23 0 7 0 0 0 93 7 14
2017 Full-time 59 30 4 5 1 0 0 90 6 678
2017 Part-time 70 19 8 3 0 0 0 89 3 28
2014 Full-time 53 34 5 5 2 0 0 87 7 604
2014 Part-time 62 31 4 4 0 0 0 93 4 26

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 54 30 10 4 1 1 0 85 5 834
2019 Part-time 55 45 0 0 0 0 0 100 0 14

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 45 38 10 3 2 2 0 84 5 831
2019 Part-time 59 28 13 0 0 0 0 87 0 14
2017 Full-time 45 39 9 3 1 3 0 86 5 680
2017 Part-time 57 34 5 0 0 4 0 95 0 29
2014 Full-time 47 35 10 3 2 2 0 84 5 605
2014 Part-time 57 23 11 0 0 8 0 88 0 26
2011 Full-time 42 32 14 6 3 3 0 76 9 667
2011 Part-time 49 27 13 6 0 5 0 81 6 18

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 46 33 11 4 2 4 0 83 6 834
2019 Part-time 59 18 17 0 6 0 0 77 6 14
2017 Full-time 42 34 12 3 3 6 0 81 6 678
2017 Part-time 49 18 13 5 6 10 0 74 12 29
2014 Full-time 43 32 13 4 2 5 1 80 6 605
2014 Part-time 50 38 4 0 0 8 0 96 0 26

Question 50. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 59 31 6 3 1 0 0 90 4 838
2019 Part-time 71 22 0 7 0 0 0 93 7 14
2017 Full-time 57 33 4 4 1 1 0 91 5 677
2017 Part-time 85 10 0 2 0 2 0 98 2 29
2014 Full-time 59 28 7 3 2 1 0 88 5 605
2014 Part-time 65 23 7 4 0 0 0 89 4 26
2011 Full-time 52 34 9 2 2 0 0 86 5 666
2011 Part-time 71 17 7 0 5 0 0 88 5 18
2008 Full-time 42 40 10 5 4 0 0 81 9 460
2008 Part-time 76 19 5 0 0 0 0 95 0 21

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 34 29 15 9 5 5 3 69 15 836
2019 Part-time 36 28 7 14 0 14 0 75 17 14
2017 Full-time 34 29 11 7 4 7 7 73 14 677
2017 Part-time 50 15 8 2 0 17 8 86 3 29
2014 Full-time 35 28 15 6 5 6 5 71 13 604
2014 Part-time 36 30 12 11 0 4 8 74 12 26

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 35 33 14 9 5 4 1 71 14 837
2019 Part-time 29 36 20 9 0 5 0 69 9 14
2017 Full-time 42 32 11 7 3 5 1 78 11 679
2017 Part-time 32 44 11 2 2 6 2 83 5 29
2014 Full-time 43 35 7 8 4 2 2 81 12 605
2014 Part-time 58 23 15 4 0 0 0 81 4 26
2011 Full-time 40 31 10 8 6 5 1 75 14 668
2011 Part-time 33 33 0 18 5 10 0 74 26 18
2008 Full-time 30 35 13 10 7 5 1 68 18 461
2008 Part-time 38 14 29 10 0 10 0 58 11 21

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 37 37 15 5 3 3 0 76 9 838
2019 Part-time 44 35 7 9 0 5 0 83 9 14

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 23 20 21 11 9 12 5 52 24 834
2019 Part-time 20 39 19 12 0 9 0 65 14 14
2017 Full-time 20 19 19 11 10 16 5 50 27 679
2017 Part-time 23 16 9 7 2 19 24 68 16 29
2014 Full-time 15 19 19 14 12 14 7 43 33 605
2014 Part-time 24 27 19 15 0 4 12 60 17 26
2011 Full-time 17 20 19 12 13 14 6 45 32 669
2011 Part-time 22 22 5 6 17 17 11 61 32 18

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 48 41 2 8 1 0 0 89 9 839
2019 Part-time 53 18 16 14 0 0 0 71 14 14
2017 Full-time 37 47 4 10 2 0 0 84 12 680
2017 Part-time 59 33 0 2 6 0 0 92 8 29
2014 Full-time 35 45 6 11 2 0 0 81 14 605
2014 Part-time 52 44 4 0 0 0 0 96 0 26
2011 Full-time 47 41 4 6 1 0 0 88 7 669
2011 Part-time 54 35 0 10 0 0 0 90 10 18
2008 Full-time 46 41 3 7 3 0 0 87 10 460
2008 Part-time 52 33 5 10 0 0 0 86 10 21

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 43 36 6 10 4 0 0 79 14 836
2019 Part-time 44 19 5 25 7 0 0 63 31 14
2017 Full-time 38 38 6 11 7 0 0 76 18 679
2017 Part-time 40 45 4 2 6 0 2 87 8 29
2014 Full-time 54 32 5 6 2 0 0 86 9 603
2014 Part-time 62 30 0 0 4 4 0 96 4 26
2011 Full-time 56 28 5 8 2 0 0 85 10 666
2011 Part-time 60 35 0 0 5 0 0 95 5 18

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 54 33 7 4 2 0 0 87 6 833
2019 Part-time 51 39 0 10 0 0 0 90 10 14
2017 Full-time 50 33 9 6 2 0 0 84 7 679
2017 Part-time 77 17 0 6 0 0 0 94 6 29
2014 Full-time 51 37 6 5 1 0 0 88 5 604
2014 Part-time 51 38 4 0 4 0 4 92 4 26

Use of official languages

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 70 19 2 6 3 0 0 89 9 835
2019 Part-time 63 12 5 19 0 0 0 75 19 14
2017 Full-time 66 18 6 7 2 0 0 84 10 678
2017 Part-time 88 10 0 2 0 0 0 98 2 29
2014 Full-time 61 24 5 7 4 0 0 85 10 605
2014 Part-time 77 19 0 4 0 0 0 96 4 26
2011 Full-time 63 22 3 8 3 0 0 85 11 669
2011 Part-time 71 23 6 0 0 0 0 94 0 18
2008 Full-time 62 19 5 10 3 0 0 81 13 459
2008 Part-time 62 19 0 19 0 0 0 81 19 21

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 74 16 4 4 2 0 1 90 6 838
2019 Part-time 70 16 5 9 0 0 0 86 9 14
2017 Full-time 75 15 4 3 2 0 1 91 5 678
2017 Part-time 80 16 2 2 0 0 0 96 2 29
2014 Full-time 75 16 3 3 2 0 1 92 5 603
2014 Part-time 73 27 0 0 0 0 0 100 0 26
2011 Full-time 69 18 6 4 1 0 1 89 5 668
2011 Part-time 65 12 6 6 0 0 11 87 7 18
2008 Full-time 64 20 6 6 3 0 1 86 9 459
2008 Part-time 62 24 5 0 0 0 10 95 0 21

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 82 12 2 1 1 0 1 95 2 834
2019 Part-time 75 16 0 9 0 0 0 91 9 14
2017 Full-time 84 11 2 1 1 0 0 95 2 677
2017 Part-time 94 6 0 0 0 0 0 100 0 29
2014 Full-time 82 12 2 2 2 0 0 95 4 603
2014 Part-time 85 15 0 0 0 0 0 100 0 26
2011 Full-time 79 14 3 2 1 0 1 94 3 669
2011 Part-time 88 12 0 0 0 0 0 100 0 18
2008 Full-time 81 11 3 2 2 0 0 93 4 459
2008 Part-time 100 0 0 0 0 0 0 100 0 21

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 45 26 16 6 3 4 0 74 10 838
2019 Part-time 47 37 7 9 0 0 0 84 9 14

Collective agreements and terms and conditions of employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 31 39 10 9 3 1 6 75 14 831
2019 Part-time 43 36 6 5 0 10 0 88 6 14

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 50 23 9 2 1 9 5 85 4 831
2019 Part-time 68 0 6 6 0 21 0 85 7 13

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 11 89 835
2019 Part-time 0 100 14

Question 59a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 50 50 90

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 54 46 90

Question 59e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 7 93 90

Question 59g. From whom did you experience harassment on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 8 92 90

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 46 54 89

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 36 64 89

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 46 54 89

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 43 57 89

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 32 68 89

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 47 53 89

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 20 80 89

Question 60i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 11 89 89

Question 60j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 6 94 89

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 39 61 89

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 41 59 89

Question 60m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 14 86 89

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 52 48 89

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 20 80 89

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 16 84 89

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 12 88 89

Question 61g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 13 87 89

Question 61h. What action(s) did you take to address the harassment you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 6 94 89

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 38 62 89

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 21 17 15 8 3 25 10 58 18 836
2019 Part-time 29 5 7 12 0 37 9 65 23 14
2017 Full-time 18 16 13 3 3 34 13 63 11 679
2017 Part-time 31 13 8 2 0 39 6 81 4 29
2014 Full-time 17 16 15 4 3 34 11 60 13 605
2014 Part-time 30 19 11 4 0 16 21 77 6 26

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 39 27 15 6 2 10 1 74 9 835
2019 Part-time 40 16 19 9 0 16 0 67 11 14
2017 Full-time 32 30 14 4 3 15 2 75 8 677
2017 Part-time 39 14 13 2 6 20 6 72 11 29
2014 Full-time 27 31 14 4 3 17 3 73 9 605
2014 Part-time 41 25 11 7 0 8 8 78 9 26
2011 Full-time 30 33 17 5 3 12 1 71 9 664
2011 Part-time 56 16 18 5 0 5 0 76 5 18

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 6 94 837
2019 Part-time 0 100 14

Question 67a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 27 73 53

Question 67b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 74 26 53

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 0 100 53

Question 67e. From whom did you experience discrimination on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 19 81 53

Question 68a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 32 68 52

Question 68b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 23 77 52

Question 68c. Please indicate the type of discrimination you experienced. Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 16 84 52

Question 68e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 41 59 52

Question 68f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 35 65 52

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 0 100 52

Question 68n. Please indicate the type of discrimination you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 18 82 52

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 34 66 51

Question 69b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 12 88 51

Question 69e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 0 100 51

Question 69g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 10 90 51

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 55 45 51

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 7 93 837
2019 Part-time 0 100 14

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 23 14 16 3 2 31 10 63 9 833
2019 Part-time 29 5 7 7 0 52 0 72 14 14
2017 Full-time 17 15 12 2 1 41 12 69 6 677
2017 Part-time 18 12 2 0 0 48 19 93 0 29
2014 Full-time 16 12 17 1 2 40 12 57 7 605
2014 Part-time 30 15 14 0 0 15 25 76 0 26

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 39 27 14 4 2 13 1 77 7 834
2019 Part-time 50 18 7 9 0 16 0 81 11 14
2017 Full-time 33 29 13 2 1 18 2 79 4 673
2017 Part-time 39 19 5 6 0 20 11 85 8 29
2014 Full-time 32 25 16 1 2 20 4 75 4 605
2014 Part-time 44 12 18 0 0 4 21 75 0 26
2011 Full-time 38 29 15 2 2 14 0 78 4 669
2011 Part-time 44 22 28 0 0 6 0 70 0 18

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 14 86 835
2019 Part-time 0 100 13
2017 Full-time 13 87 676
2014 Full-time 11 89 600

Question 80. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 89 11 114
2017 Full-time 86 14 90
2014 Full-time 79 21 64

Question 81. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 55 29 7 5 2 2 0 86 7 98
2017 Full-time 59 31 5 4 1 0 0 90 5 76
2014 Full-time 72 23 0 6 0 0 0 94 6 50
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 30. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 66 21 5 2 2 2 0 89 5 838
2019 Part-time 61 11 28 0 0 0 0 72 0 14
2017 Full-time 61 24 6 4 3 1 0 86 7 679
2017 Part-time 84 14 2 0 0 0 0 98 0 29

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 35 43 10 8 2 0 2 79 10 201

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 41 37 13 5 2 2 0 80 7 838
2019 Part-time 50 28 13 0 9 0 0 78 9 14
2017 Full-time 32 44 12 5 4 3 0 79 9 678
2017 Part-time 22 42 24 8 0 4 0 67 8 29

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 33 36 16 9 4 2 0 70 13 839
2019 Part-time 29 24 31 7 9 0 0 54 16 14
2017 Full-time 25 38 15 14 5 1 0 64 20 678
2017 Part-time 33 36 24 2 2 2 0 71 5 29

Work-related stress

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 28 31 21 10 9 0 1 60 19 838
2019 Part-time 24 18 14 29 15 0 0 42 44 14
2017 Full-time 28 28 20 10 10 1 3 58 21 678
2017 Part-time 10 35 19 12 19 0 4 48 32 29

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 19 33 26 13 8 0 1 52 21 836
2019 Part-time 20 41 27 12 0 0 0 61 12 14
2017 Full-time 16 25 30 17 11 0 1 41 28 680
2017 Part-time 28 25 34 13 0 0 0 54 13 29

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 24 34 23 12 6 0 1 59 18 832
2019 Part-time 38 23 39 0 0 0 0 61 0 14
2017 Full-time 20 25 28 14 10 0 2 47 24 676
2017 Part-time 39 50 4 7 0 0 0 89 7 29

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 26 30 22 13 8 1 1 57 21 836
2019 Part-time 36 26 20 18 0 0 0 62 18 14
2017 Full-time 23 23 23 18 11 0 2 47 30 678
2017 Part-time 30 28 27 10 2 2 0 60 13 29

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 39 29 15 9 6 0 2 69 15 834
2019 Part-time 61 17 22 0 0 0 0 78 0 13
2017 Full-time 30 25 21 10 8 1 5 59 19 679
2017 Part-time 47 34 4 2 2 0 10 90 5 29

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 29 31 19 12 8 0 1 61 20 836
2019 Part-time 50 24 27 0 0 0 0 73 0 14
2017 Full-time 24 26 26 14 8 0 1 51 23 679
2017 Part-time 30 38 21 10 0 0 0 68 10 29

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 33 36 20 7 3 0 1 70 10 834
2019 Part-time 76 18 6 0 0 0 0 94 0 14
2017 Full-time 35 33 18 7 4 0 2 69 12 678
2017 Part-time 54 39 4 0 0 0 2 95 0 29

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 28 35 22 11 4 0 1 64 14 834
2019 Part-time 59 19 5 16 0 0 0 79 16 14
2017 Full-time 24 34 22 12 6 0 1 59 19 678
2017 Part-time 62 25 10 2 0 0 0 87 2 29

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 34 31 20 10 4 0 1 66 14 835
2019 Part-time 54 25 16 6 0 0 0 78 6 14
2017 Full-time 34 32 19 8 5 1 2 68 13 679
2017 Part-time 41 44 13 2 0 0 0 85 2 29

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 50 26 13 6 4 0 1 77 10 835
2019 Part-time 52 32 16 0 0 0 0 84 0 14

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 41 33 16 6 2 0 1 75 9 835
2019 Part-time 39 54 6 0 0 0 0 94 0 13
2017 Full-time 39 33 17 6 3 1 2 74 9 677
2017 Part-time 36 42 16 5 0 2 0 79 5 29

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 56 24 11 5 3 0 1 82 7 832
2019 Part-time 65 18 17 0 0 0 0 83 0 14
2017 Full-time 54 22 13 5 3 0 3 79 8 675
2017 Part-time 67 15 2 0 6 0 10 91 6 29

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 77 11 4 1 1 0 5 94 2 830
2019 Part-time 86 7 7 0 0 0 0 93 0 14
2017 Full-time 77 9 3 3 1 1 5 91 5 678
2017 Part-time 84 0 6 0 0 2 8 94 0 29

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 74 11 6 3 2 1 3 88 5 833
2019 Part-time 93 7 0 0 0 0 0 100 0 14
2017 Full-time 63 22 8 3 1 0 3 89 3 678
2017 Part-time 82 10 8 0 0 0 0 92 0 29

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 59 26 9 3 2 0 1 86 5 829
2019 Part-time 73 14 12 0 0 0 0 88 0 14
2017 Full-time 67 15 7 5 3 0 3 84 8 679
2017 Part-time 84 11 2 2 0 0 0 95 2 29

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 64 18 8 4 4 0 1 84 8 828
2019 Part-time 73 16 6 5 0 0 0 89 5 14
2017 Full-time 57 11 4 1 1 0 26 92 3 680
2017 Part-time 73 0 2 0 0 0 25 97 0 29

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 60 11 4 1 0 0 23 92 2 825
2019 Part-time 72 0 0 0 0 0 28 100 0 14
2017 Full-time 71 15 6 2 0 0 6 91 2 676
2017 Part-time 77 9 8 0 0 0 6 92 0 29

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 71 17 6 1 1 0 4 91 2 828
2019 Part-time 72 7 7 5 0 0 9 87 6 14
2017 Full-time 73 10 6 3 2 1 5 88 5 680
2017 Part-time 49 12 22 3 0 6 9 72 3 29

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 74 10 6 4 4 0 2 86 8 830
2019 Part-time 64 10 26 0 0 0 0 74 0 13
2017 Full-time 57 25 10 4 1 1 3 85 5 678
2017 Part-time 62 20 10 3 0 0 4 86 3 29

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 58 25 10 3 2 0 2 85 5 832
2019 Part-time 46 32 21 0 0 0 0 79 0 14

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 16 35 35 11 3 0 0 51 13 837
2019 Part-time 21 41 32 5 0 0 0 62 5 14
2017 Full-time 12 29 37 15 6 0 1 41 21 678
2017 Part-time 19 51 24 7 0 0 0 69 7 29

Question 76. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 6 20 41 24 9 0 0 34 26 833
2019 Part-time 6 14 23 48 10 0 0 58 19 13
2017 Full-time 5 23 40 22 8 0 1 31 29 678
2017 Part-time 2 10 28 30 29 0 0 59 13 29
Top of Page

Compensation

Pay or other compensation issues

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 27 36 19 8 7 3 1 28 72 835
2019 Part-time 31 25 11 19 15 0 0 31 69 14
2017 Full-time 33 23 21 9 8 4 1 35 65 679
2017 Part-time 29 28 10 9 22 0 2 30 70 29

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 54 46 586
2019 Part-time 87 13 10

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 46 54 574
2019 Part-time 33 67 10

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 43 20 14 7 8 1 6 68 17 821
2019 Part-time 52 23 6 12 0 0 7 81 13 14

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 17 24 18 16 12 2 10 47 32 573
2019 Part-time 34 37 8 8 13 0 0 71 21 10
2017 Full-time 19 25 16 17 12 2 10 50 33 412
2017 Part-time 34 29 0 10 15 0 12 71 29 21

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 8 18 18 20 25 2 9 29 51 571
2019 Part-time 26 23 0 35 16 0 0 49 51 10
2017 Full-time 4 12 14 25 34 2 9 18 66 411
2017 Part-time 3 26 11 14 42 0 3 30 58 21
Date modified: