2019 Public Service Employee Survey Results by Theme for Privy Council Office by Question 99. What are the language requirements of your position?

The results of the 2019 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 53 32 9 5 1 0 0 85 6 691
2019 Unilingual English 42 43 9 5 1 0 0 85 6 96
2017 Bilingual 48 38 8 3 2 0 0 86 6 588
2017 Unilingual English 43 38 8 8 3 0 0 82 10 74
2017 Either English or French 39 54 2 4 2 0 0 93 5 46
2014 Bilingual 44 38 9 6 3 0 0 82 9 546
2014 Unilingual English 39 37 2 14 8 0 0 76 21 36
2014 Either English or French 32 52 2 10 4 0 0 84 14 43
2011 Bilingual 46 36 9 5 3 0 0 83 8 599
2011 Unilingual English 31 42 13 9 5 0 0 73 14 52
2011 Either English or French 41 37 15 0 6 0 0 78 6 34
2008 Bilingual 43 39 8 6 3 0 0 82 9 415
2008 Unilingual English 30 38 11 3 19 0 0 68 22 37
2008 Either English or French 26 52 15 4 4 0 0 78 7 27

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 47 34 9 7 3 0 0 81 10 689
2019 Unilingual English 37 37 15 7 5 0 0 74 12 95
2017 Bilingual 44 38 9 5 4 0 0 82 9 585
2017 Unilingual English 40 26 14 9 11 0 0 66 20 74
2017 Either English or French 46 35 5 9 4 2 0 82 13 45

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 61 30 5 2 1 0 0 92 3 683
2019 Unilingual English 57 32 7 4 1 0 0 88 5 94
2017 Bilingual 61 30 6 1 1 0 0 91 2 586
2017 Unilingual English 59 33 3 4 1 0 0 92 5 73
2017 Either English or French 44 51 3 1 0 0 0 95 1 46
2014 Bilingual 71 22 6 1 1 0 0 93 2 546
2014 Unilingual English 56 27 12 2 3 0 0 82 5 36
2014 Either English or French 70 21 7 2 0 0 0 91 2 43
2011 Bilingual 66 25 6 2 1 0 0 91 3 605
2011 Unilingual English 48 34 15 3 0 0 0 82 3 52
2011 Either English or French 67 23 9 0 0 0 0 91 0 34

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 55 33 6 4 1 0 0 89 5 689
2019 Unilingual English 53 37 6 3 2 0 0 90 5 96
2017 Bilingual 53 33 7 4 2 0 0 86 6 583
2017 Unilingual English 48 42 4 5 1 0 0 89 7 74
2017 Either English or French 51 39 4 5 0 1 0 91 5 46
2014 Bilingual 52 34 7 3 4 0 0 87 7 545
2014 Unilingual English 45 31 8 10 6 0 0 76 16 36
2014 Either English or French 36 51 3 11 0 0 0 87 11 43
2011 Bilingual 52 35 6 4 2 0 0 88 6 603
2011 Unilingual English 39 38 11 6 5 0 0 77 12 52
2011 Either English or French 47 41 6 4 3 0 0 88 6 34
2008 Bilingual 48 41 6 3 1 0 0 89 5 415
2008 Unilingual English 30 54 0 8 8 0 0 84 16 37
2008 Either English or French 41 44 11 4 0 0 0 85 4 27

Question 51. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 52 30 11 4 2 1 0 82 7 685
2019 Unilingual English 49 31 12 6 3 0 0 80 8 96
2017 Bilingual 49 29 14 6 2 0 0 78 8 586
2017 Unilingual English 46 26 17 5 3 3 0 73 9 74
2017 Either English or French 61 22 10 3 2 1 0 84 5 46
2014 Bilingual 46 34 13 4 3 1 0 81 6 546
2014 Unilingual English 40 31 10 16 3 0 0 71 19 36
2014 Either English or French 45 30 7 13 2 0 3 77 16 43
2011 Bilingual 44 32 14 5 3 1 0 77 9 602
2011 Unilingual English 36 28 19 10 7 0 0 64 17 52
2011 Either English or French 38 23 20 6 13 0 0 61 19 34

Question 52. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 53 32 8 5 2 0 0 85 7 686
2019 Unilingual English 47 32 11 9 1 0 0 79 10 95
2017 Bilingual 51 32 10 5 2 0 0 83 7 585
2017 Unilingual English 45 29 19 6 2 0 0 74 8 72
2017 Either English or French 58 28 10 2 2 0 0 86 4 46
2014 Bilingual 51 32 11 4 2 0 0 82 6 545
2014 Unilingual English 34 29 18 16 3 0 0 63 19 36
2014 Either English or French 47 33 7 8 4 0 0 80 13 43
2011 Bilingual 48 32 11 6 3 0 0 80 8 601
2011 Unilingual English 31 34 22 8 6 0 0 65 13 50
2011 Either English or French 38 26 15 6 15 0 0 64 22 34
2008 Bilingual 42 38 14 5 2 0 0 80 7 414
2008 Unilingual English 27 41 14 8 11 0 0 68 19 37
2008 Either English or French 52 19 19 11 0 0 0 70 11 27

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 49 24 14 8 3 2 0 74 12 690
2019 Unilingual English 46 17 20 9 4 2 2 66 13 95
2017 Bilingual 43 22 14 10 5 4 2 69 16 586
2017 Unilingual English 36 23 18 12 4 3 3 63 17 74
2017 Either English or French 38 26 17 7 6 2 4 68 14 46
2014 Bilingual 42 22 18 9 5 3 1 67 14 545
2014 Unilingual English 43 18 13 10 13 3 0 62 24 36
2014 Either English or French 38 21 11 21 4 4 0 62 26 43
2011 Bilingual 42 23 15 9 7 3 0 68 16 599
2011 Unilingual English 30 23 15 19 10 4 0 55 29 52
2011 Either English or French 29 12 27 9 12 3 9 46 24 34
2008 Bilingual 31 28 17 11 6 6 2 63 19 413
2008 Unilingual English 16 35 3 22 14 8 3 58 39 37
2008 Either English or French 33 26 19 11 7 4 0 62 19 27
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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 57 25 8 3 2 1 4 87 5 689
2019 Unilingual English 53 20 12 1 3 0 11 82 4 96

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 55 26 10 4 3 1 1 83 7 686
2019 Unilingual English 52 28 8 9 1 0 2 81 11 95
2017 Bilingual 55 26 10 4 3 1 1 83 7 588
2017 Unilingual English 57 18 5 10 7 2 1 78 17 74
2017 Either English or French 75 20 0 3 2 0 0 95 5 46
2014 Bilingual 54 26 10 3 3 3 1 83 7 546
2014 Unilingual English 43 33 11 6 2 2 3 80 8 36
2014 Either English or French 48 27 7 14 2 2 0 77 17 43
2011 Bilingual 51 26 10 6 5 2 0 79 11 603
2011 Unilingual English 36 36 10 9 7 2 0 73 17 52
2011 Either English or French 43 21 21 3 9 0 3 66 12 34
2008 Bilingual 47 28 8 9 5 3 0 78 14 415
2008 Unilingual English 35 24 16 5 16 0 3 61 22 37
2008 Either English or French 33 52 4 4 0 7 0 92 4 27

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 52 29 9 6 3 0 1 82 9 686
2019 Unilingual English 46 31 10 7 6 0 1 77 12 96
2017 Bilingual 52 28 8 8 3 0 0 80 11 587
2017 Unilingual English 47 25 8 14 5 0 0 73 20 73
2017 Either English or French 63 22 8 3 4 0 0 85 7 46
2014 Bilingual 47 32 7 9 3 0 1 80 12 546
2014 Unilingual English 20 54 8 10 8 0 0 74 17 36
2014 Either English or French 52 19 12 12 5 0 0 71 17 43
2011 Bilingual 47 29 10 9 5 1 0 76 14 604
2011 Unilingual English 35 34 16 13 2 0 0 69 15 51
2011 Either English or French 33 21 24 15 8 0 0 53 23 34
2008 Bilingual 45 29 9 10 7 0 0 74 17 414
2008 Unilingual English 41 19 8 14 19 0 0 59 32 37
2008 Either English or French 26 48 7 4 4 11 0 83 8 27

Question 31. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 60 25 8 4 2 0 1 85 6 689
2019 Unilingual English 52 26 8 10 4 0 0 79 13 96
2017 Bilingual 58 25 8 5 3 0 0 83 9 586
2017 Unilingual English 59 17 6 11 5 0 1 77 17 74
2017 Either English or French 72 16 6 3 2 0 0 88 5 45
2014 Bilingual 54 28 8 6 3 0 0 83 9 544
2014 Unilingual English 42 27 11 7 13 0 0 69 20 36
2014 Either English or French 52 25 5 16 2 0 0 77 18 43

Senior management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 45 33 10 6 2 4 0 81 9 681
2019 Unilingual English 47 26 10 5 6 8 0 78 11 96
2017 Bilingual 44 35 8 4 2 6 0 85 7 586
2017 Unilingual English 38 27 6 7 9 12 1 74 19 74
2017 Either English or French 54 21 5 1 2 16 0 89 4 46
2014 Bilingual 41 36 10 5 3 6 0 82 8 545
2014 Unilingual English 34 36 8 8 6 9 0 76 15 36
2014 Either English or French 50 27 9 8 0 5 0 81 9 43
2011 Bilingual 37 30 15 7 5 7 0 72 12 602
2011 Unilingual English 35 27 12 4 12 8 2 69 18 52
2011 Either English or French 27 35 8 6 18 6 0 65 26 34

Question 35. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 47 33 11 5 3 2 0 82 7 681
2019 Unilingual English 42 31 12 5 5 5 0 77 10 96
2017 Bilingual 44 35 11 5 3 2 0 81 8 586
2017 Unilingual English 39 28 8 11 8 6 1 72 20 74
2017 Either English or French 52 26 10 0 4 8 0 84 4 46
2014 Bilingual 43 35 12 5 3 2 0 79 8 545
2014 Unilingual English 29 34 15 10 6 6 0 66 17 36
2014 Either English or French 55 25 6 6 4 3 0 82 11 43
2011 Bilingual 37 33 15 6 6 2 1 73 11 602
2011 Unilingual English 26 33 13 6 14 7 0 63 22 52
2011 Either English or French 21 35 14 6 22 3 0 57 29 34
2008 Bilingual 38 35 13 7 6 1 0 74 13 413
2008 Unilingual English 14 30 14 22 19 3 0 44 42 37
2008 Either English or French 37 33 7 7 7 7 0 76 16 27

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 36 37 14 7 3 3 0 74 11 679
2019 Unilingual English 28 31 14 14 5 8 0 64 21 96
2017 Bilingual 34 39 13 7 3 3 0 76 10 585
2017 Unilingual English 31 29 9 13 9 8 1 66 24 74
2017 Either English or French 35 41 10 3 2 7 2 84 6 46
2014 Bilingual 35 36 14 8 3 4 0 74 11 545
2014 Unilingual English 11 46 13 22 0 9 0 62 24 36
2014 Either English or French 42 34 10 9 2 3 0 78 12 43
2011 Bilingual 26 42 16 6 4 5 0 73 10 604
2011 Unilingual English 17 35 15 16 9 8 0 57 27 52
2011 Either English or French 15 29 26 13 14 3 0 46 28 34
2008 Bilingual 28 38 15 9 5 4 0 70 15 414
2008 Unilingual English 5 35 19 27 14 0 0 41 41 37
2008 Either English or French 19 37 22 0 7 15 0 65 9 27

Question 37. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 30 38 13 11 6 2 0 69 17 682
2019 Unilingual English 20 33 15 19 10 3 0 55 30 96
2017 Bilingual 28 39 13 12 5 3 0 69 18 587
2017 Unilingual English 25 31 10 18 10 5 1 60 30 73
2017 Either English or French 37 31 12 10 2 8 0 74 13 46
2014 Bilingual 25 40 15 12 5 2 0 67 17 544
2014 Unilingual English 13 40 15 21 8 3 0 54 30 36
2014 Either English or French 30 34 10 20 5 2 0 65 25 43
2011 Bilingual 24 40 14 14 6 2 0 65 21 604
2011 Unilingual English 21 31 7 27 13 0 0 52 40 51
2011 Either English or French 16 31 17 21 15 0 0 47 36 33
2008 Bilingual 22 44 13 10 10 1 0 67 20 413
2008 Unilingual English 8 41 11 24 16 0 0 49 41 37
2008 Either English or French 26 30 19 11 7 7 0 60 20 27
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 43 35 12 7 3 0 0 77 10 691
2019 Unilingual English 37 34 11 12 6 0 1 72 18 96
2017 Bilingual 38 37 13 7 4 0 0 76 11 588
2017 Unilingual English 35 30 7 19 8 0 0 66 27 74
2017 Either English or French 52 25 11 2 6 0 4 81 8 46
2014 Bilingual 34 37 14 10 5 0 0 71 15 546
2014 Unilingual English 24 37 10 13 16 0 0 61 29 36
2014 Either English or French 39 32 14 4 11 0 0 70 16 43
2011 Bilingual 31 40 12 11 5 0 0 71 16 605
2011 Unilingual English 18 42 19 15 5 0 0 60 21 52
2011 Either English or French 23 42 18 3 15 0 0 65 17 34

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 39 39 12 8 2 0 0 77 11 687
2019 Unilingual English 38 39 8 12 4 0 0 77 15 95
2017 Bilingual 31 46 11 8 4 0 0 76 12 588
2017 Unilingual English 35 33 8 17 7 0 0 68 24 74
2017 Either English or French 40 43 12 3 2 0 0 83 5 46

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 49 29 11 7 3 1 1 79 10 689
2019 Unilingual English 49 27 12 10 2 0 1 77 11 96
2017 Bilingual 48 31 9 7 4 1 1 81 11 587
2017 Unilingual English 43 28 10 13 5 1 0 72 18 74
2017 Either English or French 61 28 5 1 4 0 0 90 5 46
2014 Bilingual 44 37 8 8 3 1 0 81 11 546
2014 Unilingual English 25 38 17 13 4 0 2 64 18 36
2014 Either English or French 46 29 12 9 4 0 0 75 13 43
2011 Bilingual 42 34 10 9 4 0 0 76 13 603
2011 Unilingual English 27 47 12 9 4 0 0 75 13 52
2011 Either English or French 41 15 18 15 12 0 0 55 27 34
2008 Bilingual 34 35 11 10 7 0 1 71 18 415
2008 Unilingual English 22 41 11 14 14 0 0 62 27 37
2008 Either English or French 22 48 4 19 7 0 0 70 26 27

Job fit and development

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 36 37 13 10 3 0 1 74 13 682
2019 Unilingual English 28 47 13 9 3 0 0 75 12 95
2017 Bilingual 33 36 15 11 4 0 1 70 15 588
2017 Unilingual English 30 33 15 15 7 0 0 63 22 74
2017 Either English or French 38 41 7 8 2 2 2 82 11 46
2014 Bilingual 35 43 10 9 3 0 1 78 12 546
2014 Unilingual English 22 36 18 11 13 0 0 58 24 36
2014 Either English or French 31 34 16 14 4 0 0 65 19 43
2011 Bilingual 32 41 13 9 2 1 2 75 11 603
2011 Unilingual English 21 53 10 4 12 0 0 74 16 51
2011 Either English or French 27 47 9 11 6 0 0 73 18 34
2008 Bilingual 38 37 12 8 4 0 1 76 12 413
2008 Unilingual English 19 41 8 14 16 0 3 61 31 37
2008 Either English or French 26 41 26 7 0 0 0 67 7 27

Question 44. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 30 33 15 10 8 3 0 66 19 687
2019 Unilingual English 30 35 19 5 10 0 1 66 15 96
2017 Bilingual 32 34 12 9 6 6 0 70 17 588
2017 Unilingual English 22 28 8 19 12 8 5 56 35 74
2017 Either English or French 31 35 11 5 4 12 2 77 10 46
2014 Bilingual 32 37 11 9 6 4 1 73 16 543
2014 Unilingual English 24 31 11 18 15 2 0 56 33 36
2014 Either English or French 29 28 7 9 19 6 2 62 31 43
2011 Bilingual 27 37 15 10 7 3 0 67 17 603
2011 Unilingual English 23 28 12 20 17 0 0 51 37 52
2011 Either English or French 27 28 18 5 15 0 6 59 22 34
2008 Bilingual 32 36 14 12 5 1 0 69 17 414
2008 Unilingual English 11 41 8 16 19 3 3 54 37 37
2008 Either English or French 26 33 26 7 0 4 4 64 8 27

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 23 25 17 15 15 4 2 51 31 690
2019 Unilingual English 19 23 17 23 13 2 4 44 38 96
2017 Bilingual 26 26 14 17 10 4 4 56 29 587
2017 Unilingual English 17 18 17 9 28 6 6 39 41 73
2017 Either English or French 31 23 7 13 11 6 10 64 28 46
2014 Bilingual 19 23 15 18 18 4 4 46 39 546
2014 Unilingual English 5 14 24 19 31 7 0 20 54 36
2014 Either English or French 18 8 8 20 32 2 11 30 60 43
2011 Bilingual 16 29 15 17 19 3 1 47 38 603
2011 Unilingual English 8 13 19 16 40 2 2 22 59 52
2011 Either English or French 6 20 17 11 33 0 12 30 51 34
2008 Bilingual 16 30 17 17 15 2 3 48 33 412
2008 Unilingual English 11 11 14 27 32 0 5 23 63 37
2008 Either English or French 19 30 19 15 15 0 4 50 31 27

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 52 23 14 5 3 0 2 78 8 691
2019 Unilingual English 56 30 7 2 0 0 5 90 2 95

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 68 8 6 3 2 1 11 87 6 691
2019 Unilingual English 48 18 11 11 3 2 8 73 15 95

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 57 22 10 3 3 1 3 83 6 690
2019 Unilingual English 47 26 12 3 5 1 6 79 8 95

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 52 20 12 5 4 2 4 78 9 686
2019 Unilingual English 49 20 12 3 8 2 6 75 12 95

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 70 10 5 2 1 2 9 90 4 690
2019 Unilingual English 57 14 12 3 5 3 7 78 8 95

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 74 10 6 3 2 2 4 89 5 689
2019 Unilingual English 74 10 7 1 2 1 4 89 4 94

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 80 7 4 2 1 3 3 93 3 690
2019 Unilingual English 75 15 2 1 3 1 3 94 4 94

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 83 5 1 0 0 1 9 98 0 681
2019 Unilingual English 85 7 0 0 1 1 6 99 1 95

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 46 34 10 7 2 0 0 81 10 689
2019 Unilingual English 35 36 15 11 3 0 0 71 13 95
2017 Bilingual 43 35 9 9 3 0 1 79 12 586
2017 Unilingual English 33 37 4 22 4 0 0 70 26 74
2017 Either English or French 30 49 9 5 2 0 4 83 8 45
2014 Bilingual 37 40 12 7 3 0 0 78 10 546
2014 Unilingual English 24 47 5 10 14 0 0 71 24 36
2014 Either English or French 28 51 12 8 0 0 0 79 8 43
2011 Bilingual 39 37 12 8 4 0 1 77 11 603
2011 Unilingual English 24 46 10 13 7 0 0 70 20 52
2011 Either English or French 44 36 11 4 5 0 0 80 9 34

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 51 32 10 5 2 0 0 83 7 688
2019 Unilingual English 41 34 16 7 2 0 1 76 9 96
2017 Bilingual 49 31 12 6 2 0 0 80 8 585
2017 Unilingual English 38 28 19 8 6 0 0 66 15 74
2017 Either English or French 46 36 15 0 2 2 0 83 2 46
2014 Bilingual 39 40 11 6 4 0 0 80 9 546
2014 Unilingual English 16 49 8 8 19 0 0 65 27 36
2014 Either English or French 25 47 5 19 4 0 0 72 23 42

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 49 37 8 4 2 0 0 87 5 685
2019 Unilingual English 40 36 15 5 4 0 0 76 9 96
2017 Bilingual 47 35 9 5 2 0 1 83 8 586
2017 Unilingual English 38 29 23 4 4 0 1 68 8 74
2017 Either English or French 36 46 12 3 2 0 0 82 5 46
2014 Bilingual 43 40 11 4 2 0 0 83 6 546
2014 Unilingual English 27 44 11 8 8 0 2 73 16 36
2014 Either English or French 42 44 3 9 2 0 0 86 11 43
2011 Bilingual 49 35 8 5 2 0 1 85 6 603
2011 Unilingual English 23 65 4 4 4 0 0 89 8 51
2011 Either English or French 44 35 18 0 3 0 0 79 3 34

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 34 44 13 4 2 3 0 81 5 688
2019 Unilingual English 28 40 15 10 4 3 0 71 14 95
2017 Bilingual 36 38 14 5 3 4 0 77 8 586
2017 Unilingual English 26 33 11 18 3 7 1 64 23 74
2017 Either English or French 33 42 14 2 2 5 2 80 4 46

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 47 31 10 8 3 0 0 79 11 690
2019 Unilingual English 52 23 14 7 4 0 0 75 11 96
2017 Bilingual 36 34 10 14 5 0 1 71 19 588
2017 Unilingual English 48 29 5 10 9 0 0 76 19 74
2017 Either English or French 57 30 7 1 4 0 2 88 5 46
2014 Bilingual 36 34 13 11 5 1 1 71 16 546
2014 Unilingual English 42 31 15 10 2 0 0 73 13 36
2014 Either English or French 32 41 16 4 6 0 0 74 11 43
2011 Bilingual 39 33 12 10 4 1 1 74 15 604
2011 Unilingual English 36 41 2 12 9 0 0 77 21 52
2011 Either English or French 50 23 11 9 6 0 0 73 15 34

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 31 34 18 9 7 0 0 66 16 689
2019 Unilingual English 37 41 12 8 2 0 0 78 10 96
2017 Bilingual 25 33 20 11 8 1 1 59 20 586
2017 Unilingual English 37 41 16 4 1 0 1 79 5 74
2017 Either English or French 48 35 15 2 0 0 0 84 2 46
2014 Bilingual 26 36 18 11 7 0 1 63 19 546
2014 Unilingual English 29 42 19 9 0 0 2 72 9 36
2014 Either English or French 40 33 16 6 5 0 0 73 11 43
2011 Bilingual 32 32 18 10 6 0 1 65 17 604
2011 Unilingual English 37 30 24 2 4 0 4 70 6 51
2011 Either English or French 22 50 21 3 4 0 0 73 6 33
2008 Bilingual 22 32 21 14 10 0 1 54 25 414
2008 Unilingual English 19 30 22 8 22 0 0 49 30 37
2008 Either English or French 26 26 19 26 4 0 0 52 30 27

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 54 21 9 4 2 3 7 84 6 690
2019 Unilingual English 61 15 13 3 4 2 3 80 6 96
2017 Bilingual 44 21 10 5 5 5 10 76 12 587
2017 Unilingual English 39 29 5 3 7 5 11 81 12 74
2017 Either English or French 66 14 9 2 4 0 5 85 6 45
2014 Bilingual 39 20 12 6 7 5 12 71 15 546
2014 Unilingual English 44 19 16 11 2 2 5 69 14 36
2014 Either English or French 40 19 9 8 6 6 12 72 17 43
2011 Bilingual 34 24 12 8 10 3 9 66 20 602
2011 Unilingual English 27 27 6 4 20 8 9 64 29 52
2011 Either English or French 34 15 14 3 13 6 15 62 19 34

Mobility and retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2019 Bilingual 42 24 34 690
2019 Unilingual English 35 31 34 96
2017 Bilingual 45 27 28 588
2017 Unilingual English 33 28 39 74
2017 Either English or French 46 16 37 46
2014 Bilingual 44 25 31 546
2014 Unilingual English 27 45 29 36
2014 Either English or French 45 20 35 43
2011 Bilingual 41 28 31 604
2011 Unilingual English 32 28 39 52
2011 Either English or French 20 42 38 34

Question 55. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2019 Bilingual 4 21 55 4 7 9 291
2019 Unilingual English 3 12 56 8 16 5 36
2017 Bilingual 8 21 55 3 8 6 267
2017 Unilingual English 16 11 33 7 16 16 26
2017 Either English or French 4 7 25 3 61 0 21
2014 Bilingual 11 19 58 4 9999 8 241
2014 Either English or French 17 7 46 21 9999 10 18
2011 Bilingual 7 16 63 4 9999 9 249
2011 Unilingual English 17 0 72 6 9999 6 17
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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 58 31 6 4 1 0 0 89 5 688
2019 Unilingual English 52 32 9 5 3 0 0 84 7 96
2017 Bilingual 54 37 6 2 2 0 0 91 4 587
2017 Unilingual English 53 27 7 11 1 2 0 81 12 74
2017 Either English or French 52 35 8 4 2 0 0 87 5 46
2014 Bilingual 56 32 8 2 1 0 0 88 4 545
2014 Unilingual English 45 27 15 11 3 0 0 72 13 36
2014 Either English or French 47 38 7 6 2 0 0 84 8 43
2011 Bilingual 54 31 9 4 2 0 0 85 6 604
2011 Unilingual English 31 49 14 4 2 0 0 80 6 52
2011 Either English or French 41 33 17 0 9 0 0 74 9 34
2008 Bilingual 56 32 6 4 1 0 0 89 6 414
2008 Unilingual English 32 54 5 3 5 0 0 86 8 37
2008 Either English or French 33 44 11 7 4 0 0 78 11 27

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 36 42 11 6 3 2 0 79 10 691
2019 Unilingual English 32 41 13 11 2 2 0 74 13 96
2017 Bilingual 37 43 11 6 1 2 0 81 7 587
2017 Unilingual English 31 38 17 5 4 5 0 72 10 74
2017 Either English or French 49 37 7 3 2 2 0 87 5 46
2014 Bilingual 40 41 12 4 1 1 0 82 6 545
2014 Unilingual English 21 39 13 21 0 6 0 64 22 36
2014 Either English or French 35 35 16 2 4 7 0 75 7 43
2011 Bilingual 39 40 12 6 2 1 1 80 7 604
2011 Unilingual English 28 31 23 8 9 0 0 59 18 51
2011 Either English or French 24 44 11 13 8 0 0 68 21 34

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 9 23 36 20 10 0 1 31 32 688
2019 Unilingual English 10 20 32 21 15 0 2 37 31 96
2017 Bilingual 12 23 33 20 6 1 4 28 37 587
2017 Unilingual English 10 18 31 16 13 3 9 33 32 74
2017 Either English or French 3 25 23 21 24 4 0 47 29 46
2014 Bilingual 6 24 39 18 9 2 3 28 32 545
2014 Unilingual English 0 20 44 30 3 0 3 34 21 36
2014 Either English or French 0 24 31 20 17 2 5 40 26 43
2011 Bilingual 11 23 35 19 9 1 2 29 35 603
2011 Unilingual English 6 22 34 24 10 2 4 35 29 51
2011 Either English or French 6 23 32 14 10 6 9 28 34 34
2008 Bilingual 12 27 34 18 6 0 3 25 40 415
2008 Unilingual English 16 11 30 38 3 0 3 42 28 37
2008 Either English or French 7 26 41 15 7 0 4 23 35 27

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 4 11 27 30 23 2 2 56 16 683
2019 Unilingual English 8 14 22 28 26 1 1 55 23 95
2017 Bilingual 6 10 26 29 20 3 6 54 17 586
2017 Unilingual English 12 6 26 14 28 4 11 49 21 74
2017 Either English or French 0 14 13 23 36 7 8 69 16 46
2014 Bilingual 4 12 25 32 20 2 4 55 18 543
2014 Unilingual English 3 16 32 32 11 0 5 46 20 36
2014 Either English or French 9 4 19 34 25 7 2 65 14 43
2011 Bilingual 4 11 25 32 22 1 4 57 16 603
2011 Unilingual English 4 18 21 29 25 2 2 56 22 52
2011 Either English or French 4 12 24 25 21 9 6 54 18 34
2008 Bilingual 5 15 31 26 17 1 4 46 22 413
2008 Unilingual English 5 22 16 49 5 0 3 56 28 37
2008 Either English or French 7 4 37 33 15 0 4 50 12 27

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 6 14 31 27 17 1 2 46 21 684
2019 Unilingual English 11 17 22 30 20 0 1 50 28 96
2017 Bilingual 10 13 28 26 16 1 6 45 25 582
2017 Unilingual English 11 14 25 16 16 1 16 38 31 74
2017 Either English or French 7 13 26 16 22 8 8 45 24 46
2014 Bilingual 9 16 31 24 15 2 3 41 27 544
2014 Unilingual English 14 17 37 18 11 0 3 30 32 36
2014 Either English or French 11 11 25 34 14 2 2 51 23 43
2011 Bilingual 9 15 30 24 18 1 3 43 25 601
2011 Unilingual English 6 27 21 25 15 2 4 43 35 52
2011 Either English or French 6 12 20 37 6 3 15 54 22 34
2008 Bilingual 11 20 31 22 12 1 4 35 32 415
2008 Unilingual English 14 24 24 16 16 0 5 34 40 37
2008 Either English or French 7 7 41 30 11 4 0 42 15 27

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 6 20 36 25 12 1 1 37 26 685
2019 Unilingual English 10 17 15 33 24 0 1 58 27 96
2017 Bilingual 10 22 35 20 9 1 4 30 33 581
2017 Unilingual English 8 15 35 18 12 0 11 34 26 74
2017 Either English or French 4 3 23 31 34 2 2 68 7 43
2014 Bilingual 7 19 41 21 9 1 2 31 26 543
2014 Unilingual English 2 19 41 22 16 0 0 38 21 36
2014 Either English or French 2 18 24 38 16 0 2 55 21 43
2011 Bilingual 7 22 37 20 11 1 2 33 30 600
2011 Unilingual English 9 10 30 25 21 0 5 48 20 52
2011 Either English or French 6 6 47 25 3 3 10 32 14 34
2008 Bilingual 10 22 39 19 7 1 2 27 33 414
2008 Unilingual English 19 19 19 30 14 0 0 43 38 37
2008 Either English or French 4 23 42 15 8 8 0 25 29 26

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 7 19 29 25 16 1 3 43 27 689
2019 Unilingual English 16 14 17 29 22 2 1 52 30 96
2017 Bilingual 11 21 30 19 12 2 6 33 35 588
2017 Unilingual English 11 14 33 18 11 3 11 34 28 74
2017 Either English or French 0 12 15 18 50 4 2 72 13 46
2014 Bilingual 13 24 27 17 14 2 4 33 39 543
2014 Unilingual English 8 27 34 18 5 0 8 24 38 36
2014 Either English or French 13 0 28 37 12 2 9 54 15 43
2011 Bilingual 11 20 27 23 14 2 4 39 33 599
2011 Unilingual English 6 13 36 16 27 0 2 43 20 51
2011 Either English or French 9 9 32 23 12 6 10 42 21 34
2008 Bilingual 11 18 30 22 13 0 5 38 30 415
2008 Unilingual English 16 16 27 19 16 0 5 37 34 37
2008 Either English or French 0 0 44 41 15 0 0 56 0 27

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 6 14 29 27 18 2 3 48 21 686
2019 Unilingual English 6 15 22 29 26 2 0 56 21 96
2017 Bilingual 10 19 28 21 14 4 5 38 32 587
2017 Unilingual English 8 16 20 23 16 5 13 47 29 74
2017 Either English or French 4 12 9 22 29 21 4 67 20 46
2014 Bilingual 5 14 28 28 18 2 4 49 21 544
2014 Unilingual English 3 24 22 35 8 2 5 47 30 36
2014 Either English or French 7 0 23 36 25 4 4 67 8 43
2011 Bilingual 8 16 25 28 17 2 5 48 25 599
2011 Unilingual English 6 21 11 28 19 2 13 55 31 52
2011 Either English or French 0 6 31 24 26 6 7 57 7 32
2008 Bilingual 15 20 30 19 10 2 4 31 37 413
2008 Unilingual English 6 6 25 39 22 0 3 63 11 36
2008 Either English or French 4 7 48 19 19 4 0 38 12 27

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 4 13 33 28 17 2 2 47 18 685
2019 Unilingual English 8 15 27 26 24 0 1 50 23 96
2017 Bilingual 8 16 30 24 14 3 5 42 26 584
2017 Unilingual English 8 9 28 26 14 4 11 46 21 74
2017 Either English or French 4 7 14 23 33 8 12 69 13 45
2014 Bilingual 5 17 34 24 16 2 3 41 23 545
2014 Unilingual English 6 24 44 8 5 5 7 15 34 36
2014 Either English or French 2 9 27 33 19 4 4 58 13 43

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 5 15 36 27 17 1 1 44 19 689
2019 Unilingual English 4 17 34 28 18 0 0 46 21 96

Question 40. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 27 40 16 9 3 4 0 70 13 686
2019 Unilingual English 24 39 13 14 7 3 0 65 22 96

Respectful workplace

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 56 24 9 8 4 0 0 80 11 688
2019 Unilingual English 43 33 6 5 11 1 0 77 17 96
2017 Bilingual 56 27 7 5 4 1 0 84 9 586
2017 Unilingual English 43 32 5 12 8 0 0 75 20 74
2017 Either English or French 68 22 2 5 4 0 0 90 9 46
2014 Bilingual 50 29 8 7 5 1 0 80 12 546
2014 Unilingual English 44 22 11 8 13 0 2 68 21 36
2014 Either English or French 34 36 11 7 7 2 3 74 14 43

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 59 28 6 5 1 0 0 87 7 689
2019 Unilingual English 55 23 7 11 4 1 0 78 15 95
2017 Bilingual 60 30 4 4 1 0 0 90 5 586
2017 Unilingual English 48 33 5 11 2 1 0 82 13 74
2017 Either English or French 79 12 2 8 0 0 0 91 8 45
2014 Bilingual 55 33 5 5 1 0 0 88 7 545
2014 Unilingual English 44 37 8 3 8 0 0 81 11 36
2014 Either English or French 40 49 2 6 2 0 0 89 8 43

Question 23. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 56 30 9 3 1 1 0 86 5 686
2019 Unilingual English 42 37 10 9 0 2 0 81 9 96

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 46 38 10 3 1 1 0 85 5 683
2019 Unilingual English 46 30 14 3 5 2 0 77 8 96
2017 Bilingual 45 39 9 3 1 3 0 86 4 588
2017 Unilingual English 45 39 3 4 3 6 0 89 8 74
2017 Either English or French 58 36 5 0 2 0 0 93 2 46
2014 Bilingual 48 35 10 3 2 3 0 85 4 546
2014 Unilingual English 49 25 10 16 0 0 0 74 16 36
2014 Either English or French 50 36 11 2 0 0 0 87 2 43
2011 Bilingual 44 30 13 6 2 4 0 77 9 602
2011 Unilingual English 35 45 11 4 4 2 0 82 7 52
2011 Either English or French 30 31 26 6 6 0 0 62 13 34

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 48 33 10 4 2 4 0 84 6 686
2019 Unilingual English 41 33 12 4 5 5 0 77 10 96
2017 Bilingual 42 34 12 2 3 6 0 81 6 587
2017 Unilingual English 38 28 10 6 6 11 0 75 13 74
2017 Either English or French 56 24 7 3 2 7 0 87 6 45
2014 Bilingual 43 33 12 3 1 6 1 82 5 546
2014 Unilingual English 41 34 15 10 0 0 0 75 10 36
2014 Either English or French 49 25 18 2 2 4 0 77 5 43

Question 50. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 61 30 6 2 1 0 0 91 4 690
2019 Unilingual English 54 31 6 6 3 0 0 85 9 96
2017 Bilingual 59 33 4 3 1 0 0 92 4 586
2017 Unilingual English 51 30 5 11 2 1 0 82 13 74
2017 Either English or French 74 22 0 0 2 2 0 98 2 45
2014 Bilingual 61 28 7 3 1 1 0 89 4 546
2014 Unilingual English 51 30 5 11 0 3 0 83 12 36
2014 Either English or French 57 34 2 4 2 0 0 91 6 43
2011 Bilingual 54 33 8 3 2 0 0 87 4 601
2011 Unilingual English 35 48 7 2 7 0 0 83 9 52
2011 Either English or French 52 15 24 0 9 0 0 67 9 34
2008 Bilingual 44 39 9 5 3 0 0 83 8 414
2008 Unilingual English 30 41 14 5 11 0 0 70 16 37
2008 Either English or French 52 30 15 0 4 0 0 81 4 27

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 35 29 14 9 5 5 3 70 15 689
2019 Unilingual English 34 31 18 6 6 3 1 68 12 96
2017 Bilingual 34 29 12 7 4 8 6 73 13 585
2017 Unilingual English 30 30 12 8 6 1 12 70 16 74
2017 Either English or French 56 14 3 3 2 10 12 90 7 46
2014 Bilingual 36 28 14 7 4 6 4 72 12 545
2014 Unilingual English 28 27 9 5 14 11 7 66 23 36
2014 Either English or French 29 28 21 4 9 4 5 63 14 43

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 36 34 13 8 4 4 1 74 13 689
2019 Unilingual English 29 28 22 13 4 3 2 59 18 96
2017 Bilingual 43 33 12 6 2 4 0 79 9 587
2017 Unilingual English 39 25 9 11 4 9 4 73 17 74
2017 Either English or French 34 42 2 11 6 4 2 80 18 46
2014 Bilingual 45 34 8 7 3 2 2 82 10 546
2014 Unilingual English 35 33 8 8 9 5 2 74 18 36
2014 Either English or French 37 41 2 18 0 2 0 79 19 43
2011 Bilingual 41 30 9 8 5 5 1 76 14 603
2011 Unilingual English 32 35 9 2 9 11 2 77 13 52
2011 Either English or French 33 24 17 18 5 3 0 58 24 34
2008 Bilingual 32 35 13 10 6 5 0 70 16 415
2008 Unilingual English 16 27 19 19 16 3 0 44 36 37
2008 Either English or French 26 30 11 11 11 4 7 63 25 27

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 38 36 14 6 3 3 0 76 9 690
2019 Unilingual English 34 33 19 5 3 4 1 71 9 96

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 23 20 21 11 9 11 5 51 24 686
2019 Unilingual English 21 21 27 8 7 16 0 49 18 96
2017 Bilingual 20 19 19 11 10 16 5 50 26 587
2017 Unilingual English 21 17 17 11 13 14 8 48 30 74
2017 Either English or French 23 22 13 8 6 18 10 63 19 46
2014 Bilingual 16 20 18 15 10 13 8 45 32 546
2014 Unilingual English 13 20 21 5 24 13 3 40 35 36
2014 Either English or French 11 19 20 12 15 20 2 39 35 43
2011 Bilingual 18 19 18 12 12 14 6 47 30 604
2011 Unilingual English 10 22 20 16 18 9 5 38 39 52
2011 Either English or French 9 20 17 5 27 14 6 37 41 34

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 49 40 2 8 1 0 0 89 8 691
2019 Unilingual English 43 45 3 10 0 0 0 87 10 96
2017 Bilingual 36 47 4 10 3 0 0 83 13 588
2017 Unilingual English 35 51 3 8 2 0 0 86 11 74
2017 Either English or French 62 31 3 2 2 0 0 93 4 46
2014 Bilingual 37 44 6 11 2 0 0 81 13 546
2014 Unilingual English 25 58 3 9 5 0 0 83 14 36
2014 Either English or French 39 50 0 11 0 0 0 89 11 43
2011 Bilingual 49 41 5 5 1 0 0 89 6 604
2011 Unilingual English 32 53 2 10 4 0 0 85 14 52
2011 Either English or French 50 32 0 18 0 0 0 82 18 34
2008 Bilingual 47 41 3 7 2 0 0 88 9 414
2008 Unilingual English 35 46 0 14 5 0 0 81 19 37
2008 Either English or French 48 30 7 7 7 0 0 78 15 27

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 43 35 7 11 4 0 0 78 15 689
2019 Unilingual English 40 45 3 8 4 0 0 85 12 96
2017 Bilingual 39 38 6 10 6 0 0 77 16 587
2017 Unilingual English 31 37 2 11 18 0 1 69 29 74
2017 Either English or French 36 48 7 7 3 0 0 83 10 46
2014 Bilingual 56 32 4 6 2 0 0 88 8 544
2014 Unilingual English 39 45 14 3 0 0 0 83 3 36
2014 Either English or French 55 23 9 8 4 0 0 79 12 43
2011 Bilingual 58 29 4 7 2 0 0 87 9 601
2011 Unilingual English 42 28 5 18 7 0 0 69 25 52
2011 Either English or French 53 26 14 0 6 0 0 80 6 34

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 56 32 7 4 1 0 0 88 5 685
2019 Unilingual English 44 37 12 6 1 0 0 81 7 96
2017 Bilingual 51 34 9 5 1 0 0 85 6 587
2017 Unilingual English 48 27 7 12 6 0 0 76 18 74
2017 Either English or French 72 19 5 4 0 0 0 91 4 46
2014 Bilingual 53 37 6 4 1 0 0 90 4 545
2014 Unilingual English 32 51 6 8 0 0 3 86 8 36
2014 Either English or French 42 37 10 12 0 0 0 78 12 43

Use of official languages

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 68 19 3 7 3 0 0 88 10 688
2019 Unilingual English 83 11 3 3 1 0 0 94 4 95
2017 Bilingual 64 19 7 8 2 0 0 84 10 586
2017 Unilingual English 80 10 3 3 4 0 0 90 7 74
2017 Either English or French 85 8 2 5 0 0 0 94 5 46
2014 Bilingual 61 24 4 7 3 0 0 85 10 546
2014 Unilingual English 62 20 5 3 10 0 0 82 13 36
2014 Either English or French 75 21 3 2 0 0 0 95 2 43
2011 Bilingual 63 22 4 8 3 0 0 85 12 604
2011 Unilingual English 64 24 2 5 0 0 4 92 6 52
2011 Either English or French 78 20 0 3 0 0 0 97 3 34
2008 Bilingual 60 20 6 11 3 0 0 80 14 413
2008 Unilingual English 68 16 3 8 3 0 3 86 11 37
2008 Either English or French 70 19 4 7 0 0 0 89 7 27

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 73 16 4 4 2 0 0 89 7 690
2019 Unilingual English 79 14 5 2 0 1 0 93 2 96
2017 Bilingual 74 15 4 3 2 0 1 91 5 586
2017 Unilingual English 80 15 3 1 2 0 0 95 3 74
2017 Either English or French 81 16 1 2 0 0 0 97 2 46
2014 Bilingual 76 16 3 3 1 0 1 93 5 544
2014 Unilingual English 70 15 5 2 8 0 0 85 10 36
2014 Either English or French 70 20 2 4 0 0 3 93 4 43
2011 Bilingual 71 17 6 3 1 0 1 89 5 603
2011 Unilingual English 65 22 4 6 2 0 2 89 7 52
2011 Either English or French 56 21 9 9 0 0 6 81 9 34
2008 Bilingual 64 21 6 6 3 0 1 86 8 414
2008 Unilingual English 64 11 8 8 3 0 6 79 12 36
2008 Either English or French 74 22 0 0 4 0 0 96 4 27

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 82 12 3 1 1 0 1 95 3 686
2019 Unilingual English 83 9 5 1 0 1 2 94 1 96
2017 Bilingual 83 12 3 1 1 0 0 95 2 586
2017 Unilingual English 88 10 0 1 0 0 2 99 1 73
2017 Either English or French 90 6 2 0 2 0 0 97 2 46
2014 Bilingual 83 12 1 1 2 0 0 96 3 544
2014 Unilingual English 76 12 5 2 5 0 0 87 7 36
2014 Either English or French 79 14 2 4 0 0 0 93 4 43
2011 Bilingual 80 14 2 2 1 0 0 94 4 604
2011 Unilingual English 81 10 4 0 2 0 4 94 2 52
2011 Either English or French 70 18 5 3 0 0 3 92 3 34
2008 Bilingual 81 12 3 1 2 0 0 93 4 413
2008 Unilingual English 81 5 8 3 3 0 0 86 5 37
2008 Either English or French 89 4 0 7 0 0 0 93 7 27

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 44 25 17 6 4 3 0 72 11 689
2019 Unilingual English 46 28 14 6 1 5 0 78 7 96

Collective agreements and terms and conditions of employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 33 39 10 8 3 1 6 78 12 684
2019 Unilingual English 23 40 12 14 4 4 2 67 20 96

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 52 22 9 2 1 8 5 86 4 683
2019 Unilingual English 42 22 11 4 4 14 3 78 9 96

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 11 89 687
2019 Unilingual English 11 89 96

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 46 54 76

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 60 40 76

Question 59e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 7 93 76

Question 59g. From whom did you experience harassment on the job? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 9 91 76

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 42 58 75

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 36 64 75

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 45 55 75

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 46 54 75

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 33 67 75

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 44 56 75

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 21 79 75

Question 60i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 12 88 75

Question 60j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 8 92 75

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 37 63 75

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 37 63 75

Question 60m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 12 88 75

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 52 48 75

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 20 80 75

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 19 81 75

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 14 86 75

Question 61g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 10 90 75

Question 61h. What action(s) did you take to address the harassment you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 6 94 75

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 39 61 75

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 17 83 688
2019 Unilingual English 17 83 96

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 21 16 16 8 4 26 9 58 18 690
2019 Unilingual English 22 15 17 11 2 25 9 55 19 95
2017 Bilingual 18 16 14 3 3 33 13 63 11 587
2017 Unilingual English 24 13 12 2 4 33 12 67 11 74
2017 Either English or French 17 13 7 0 2 45 16 77 5 46
2014 Bilingual 18 17 15 4 3 33 11 62 12 546
2014 Unilingual English 11 8 20 3 8 37 12 37 22 36
2014 Either English or French 14 15 18 4 0 32 17 57 8 43

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 41 26 15 6 2 9 1 74 9 687
2019 Unilingual English 38 23 18 7 3 11 0 68 11 96
2017 Bilingual 32 31 14 3 3 15 2 76 7 586
2017 Unilingual English 36 17 13 8 3 15 7 68 15 73
2017 Either English or French 40 17 13 1 2 23 4 78 5 46
2014 Bilingual 29 31 13 4 3 17 3 75 9 546
2014 Unilingual English 18 22 20 0 11 25 3 57 15 36
2014 Either English or French 25 35 13 6 0 12 9 75 8 43
2011 Bilingual 32 32 17 5 2 12 1 72 9 600
2011 Unilingual English 17 40 22 4 4 13 0 66 9 51
2011 Either English or French 33 31 18 6 9 3 0 66 16 34

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 6 94 688
2019 Unilingual English 6 94 96

Question 67a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 25 75 43

Question 67b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 73 27 43

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 0 100 43

Question 67e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 20 80 43

Question 68a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 35 65 42

Question 68b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 21 79 42

Question 68c. Please indicate the type of discrimination you experienced. Colour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 20 80 42

Question 68e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 39 61 42

Question 68f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 43 57 42

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 0 100 42

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 0 100 42

Question 68n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 13 87 42

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 37 63 42

Question 69b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 12 88 42

Question 69e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 0 100 42

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 50 50 42

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 8 92 689
2019 Unilingual English 5 95 95

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 23 14 16 3 2 31 10 64 9 689
2019 Unilingual English 23 16 20 3 3 29 6 61 9 93
2017 Bilingual 17 15 12 2 1 42 11 69 5 587
2017 Unilingual English 21 15 10 2 4 39 10 69 11 72
2017 Either English or French 19 10 3 0 0 43 25 90 0 46
2014 Bilingual 17 12 17 1 2 40 12 59 6 546
2014 Unilingual English 13 13 18 0 5 32 18 53 10 36
2014 Either English or French 12 13 15 2 2 33 22 57 9 43

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 40 27 14 4 2 12 1 77 6 687
2019 Unilingual English 37 24 16 4 3 15 0 73 8 96
2017 Bilingual 33 31 13 2 1 18 2 79 4 581
2017 Unilingual English 34 20 13 4 4 20 5 71 11 74
2017 Either English or French 44 19 7 1 0 20 8 88 2 46
2014 Bilingual 33 25 16 1 2 19 4 76 3 546
2014 Unilingual English 21 22 20 0 5 25 6 63 7 36
2014 Either English or French 34 27 11 4 0 11 14 80 5 43
2011 Bilingual 39 29 15 2 2 13 0 79 4 604
2011 Unilingual English 25 31 19 2 2 21 0 71 5 52
2011 Either English or French 39 25 22 5 3 5 0 68 9 34

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 14 86 687
2019 Unilingual English 16 84 95
2017 Bilingual 13 87 585
2017 Unilingual English 16 84 73
2014 Bilingual 9 91 543
2014 Unilingual English 24 76 35
2014 Either English or French 14 86 43

Question 80. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 92 8 95
2017 Bilingual 87 13 78
2017 Unilingual English 85 15 12
2014 Bilingual 73 27 52

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 52 31 6 6 3 2 0 85 9 84
2017 Bilingual 62 33 3 3 0 0 0 95 3 66
2017 Unilingual English 50 20 8 11 10 0 0 70 22 10
2014 Bilingual 71 21 0 8 0 0 0 92 8 38
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Workplace well-being

A psychologically healthy workplace

Question 30. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 67 21 5 2 3 2 0 90 5 690
2019 Unilingual English 64 22 10 1 2 0 1 87 3 96
2017 Bilingual 62 24 6 4 2 1 1 87 7 588
2017 Unilingual English 63 24 4 3 6 1 0 88 9 74
2017 Either English or French 68 15 11 0 2 3 0 86 2 45

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 35 43 10 9 2 1 2 79 11 195

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 44 35 13 4 2 2 0 80 6 690
2019 Unilingual English 35 44 13 3 3 1 0 80 7 96
2017 Bilingual 34 45 11 4 4 2 1 81 8 586
2017 Unilingual English 24 41 17 10 2 7 0 69 12 74
2017 Either English or French 18 46 17 11 6 2 0 65 17 46

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 35 35 16 9 3 2 0 71 12 691
2019 Unilingual English 23 38 18 10 8 2 0 63 18 96
2017 Bilingual 25 40 15 14 5 1 1 65 19 588
2017 Unilingual English 26 30 19 13 7 5 0 59 22 73
2017 Either English or French 32 38 18 8 4 0 0 70 12 45

Work-related stress

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 29 32 21 9 8 0 1 61 18 690
2019 Unilingual English 32 28 19 11 10 0 0 60 21 96
2017 Bilingual 28 27 20 11 10 1 4 57 22 586
2017 Unilingual English 27 30 17 6 16 0 4 59 23 74
2017 Either English or French 17 42 24 7 12 0 0 58 18 46

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 19 33 26 13 9 0 1 52 22 689
2019 Unilingual English 22 34 26 12 6 0 0 56 18 95
2017 Bilingual 15 23 31 17 12 0 2 39 30 588
2017 Unilingual English 16 35 28 14 6 0 1 52 20 74
2017 Either English or French 37 29 24 11 0 0 0 65 11 46

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 23 33 24 12 7 0 1 57 19 687
2019 Unilingual English 31 40 14 12 3 0 0 71 15 94
2017 Bilingual 18 26 29 15 10 0 2 45 26 585
2017 Unilingual English 31 25 24 12 6 0 3 57 18 73
2017 Either English or French 46 37 10 3 2 2 0 84 5 46

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 26 31 22 13 8 0 1 57 21 688
2019 Unilingual English 25 32 19 11 10 3 0 58 22 96
2017 Bilingual 20 23 25 19 12 0 2 44 31 586
2017 Unilingual English 30 25 21 13 7 1 3 57 21 74
2017 Either English or French 48 21 14 8 2 2 5 74 11 46

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 37 29 16 10 6 0 2 68 16 686
2019 Unilingual English 47 27 12 7 3 2 2 77 10 96
2017 Bilingual 27 26 22 11 9 1 5 56 21 587
2017 Unilingual English 45 28 15 2 2 0 8 79 5 74
2017 Either English or French 60 23 5 5 2 2 4 88 7 46

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 28 31 19 13 9 0 1 60 21 689
2019 Unilingual English 33 32 24 8 3 0 0 66 10 96
2017 Bilingual 23 25 28 15 8 1 1 48 24 587
2017 Unilingual English 27 41 17 11 4 0 0 68 15 74
2017 Either English or French 39 27 19 10 5 0 0 67 14 46

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 35 34 20 6 3 0 1 70 10 688
2019 Unilingual English 33 39 15 8 5 0 0 72 13 95
2017 Bilingual 35 34 18 7 4 0 2 70 11 586
2017 Unilingual English 31 34 17 8 6 1 3 68 15 74
2017 Either English or French 53 30 8 7 0 2 0 85 7 46

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 27 35 23 11 3 0 0 63 14 689
2019 Unilingual English 33 32 20 10 6 0 0 65 15 94
2017 Bilingual 23 35 22 13 6 0 1 59 19 586
2017 Unilingual English 36 28 19 10 6 0 2 65 16 74
2017 Either English or French 48 25 22 5 0 0 0 72 5 46

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 35 31 21 9 4 0 0 66 13 689
2019 Unilingual English 34 30 14 11 9 0 2 65 21 95
2017 Bilingual 34 32 19 7 5 1 2 68 12 587
2017 Unilingual English 37 29 13 12 6 0 2 68 18 74
2017 Either English or French 39 41 17 3 0 0 0 80 3 46

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 51 26 14 5 4 0 1 77 9 688
2019 Unilingual English 55 23 10 5 6 0 0 78 11 95

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 41 34 16 6 2 0 1 76 8 689
2019 Unilingual English 49 27 13 4 6 0 2 76 11 95
2017 Bilingual 37 34 18 6 3 1 2 72 9 586
2017 Unilingual English 45 28 15 4 5 1 3 76 9 73
2017 Either English or French 51 37 11 0 2 0 0 87 2 46

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 58 24 10 4 3 0 1 83 7 687
2019 Unilingual English 52 23 16 5 4 0 0 75 8 94
2017 Bilingual 56 22 13 4 2 0 3 80 6 585
2017 Unilingual English 46 24 8 9 7 0 5 74 17 73
2017 Either English or French 64 16 7 7 2 0 4 84 9 45

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 80 11 3 1 1 0 5 95 2 685
2019 Unilingual English 74 10 8 0 2 0 7 90 2 95
2017 Bilingual 77 10 4 3 1 1 4 92 4 586
2017 Unilingual English 74 7 3 7 0 0 9 89 8 74
2017 Either English or French 89 2 2 2 2 0 4 94 4 46

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 75 11 6 3 2 0 2 88 6 689
2019 Unilingual English 74 13 5 2 2 2 2 91 4 95
2017 Bilingual 65 21 8 2 1 0 3 88 3 587
2017 Unilingual English 57 29 6 1 0 1 4 92 1 73
2017 Either English or French 75 17 5 3 0 0 0 92 3 46

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 60 26 9 3 2 0 1 87 5 685
2019 Unilingual English 51 28 13 5 2 0 1 80 7 95
2017 Bilingual 68 15 7 5 2 0 3 85 7 587
2017 Unilingual English 61 14 6 8 7 0 4 78 16 74
2017 Either English or French 82 11 5 0 2 0 0 93 2 46

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 67 16 9 4 3 0 1 84 8 684
2019 Unilingual English 58 27 5 3 7 0 1 85 9 96
2017 Bilingual 56 11 5 2 1 0 25 91 3 588
2017 Unilingual English 60 10 3 0 0 0 28 96 0 74
2017 Either English or French 70 0 3 0 0 2 25 95 0 46

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 62 12 4 2 0 0 20 92 3 681
2019 Unilingual English 55 6 0 0 0 1 39 100 0 95
2017 Bilingual 70 15 6 2 1 0 7 91 2 584
2017 Unilingual English 69 16 6 1 0 0 8 92 1 74
2017 Either English or French 87 7 3 2 0 0 2 95 2 46

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 72 16 6 2 1 0 3 92 2 684
2019 Unilingual English 69 15 8 1 1 0 6 89 2 95
2017 Bilingual 73 11 5 3 1 1 5 90 5 588
2017 Unilingual English 63 7 11 5 5 2 8 77 11 74
2017 Either English or French 69 8 14 5 0 0 4 80 5 46

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 78 10 5 3 3 0 2 89 6 684
2019 Unilingual English 63 12 9 6 7 0 5 78 13 96
2017 Bilingual 59 24 10 3 1 1 3 86 4 585
2017 Unilingual English 48 32 11 4 1 0 4 83 6 74
2017 Either English or French 54 21 13 9 2 0 2 76 10 46

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 60 25 9 3 2 0 1 86 5 687
2019 Unilingual English 54 29 14 3 0 0 1 83 3 96

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 17 34 36 11 3 0 0 51 14 689
2019 Unilingual English 21 36 33 7 3 0 0 57 10 96
2017 Bilingual 11 28 38 16 6 0 1 39 22 586
2017 Unilingual English 14 38 33 8 7 0 0 52 15 74
2017 Either English or French 24 49 22 5 0 0 0 73 5 46

Question 76. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 6 19 41 25 9 0 0 34 25 686
2019 Unilingual English 5 16 46 22 9 0 1 31 22 95
2017 Bilingual 6 22 41 20 10 0 1 30 28 586
2017 Unilingual English 4 22 36 28 8 0 1 36 27 74
2017 Either English or French 1 18 33 35 11 2 0 47 20 46
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Compensation

Pay or other compensation issues

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 27 37 18 8 7 2 1 28 72 688
2019 Unilingual English 26 28 21 7 12 4 1 28 72 95
2017 Bilingual 34 23 21 8 8 4 2 36 64 587
2017 Unilingual English 35 16 19 8 14 4 4 38 62 74
2017 Either English or French 24 32 20 12 8 4 0 25 75 46

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 54 46 484
2019 Unilingual English 59 41 65

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 44 56 474
2019 Unilingual English 55 45 64

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 42 21 14 8 8 1 5 67 18 674
2019 Unilingual English 44 21 12 6 8 0 9 71 15 94

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 17 26 17 16 12 2 10 49 32 472
2019 Unilingual English 21 18 23 16 15 2 5 42 34 63
2017 Bilingual 19 25 15 17 12 2 10 51 33 356
2017 Unilingual English 27 27 9 14 17 2 5 57 34 41
2017 Either English or French 27 22 18 11 8 0 14 57 22 34

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 8 18 17 20 25 3 9 29 51 470
2019 Unilingual English 6 17 20 25 20 2 9 26 51 63
2017 Bilingual 3 11 13 26 34 2 10 17 69 355
2017 Unilingual English 11 18 12 16 37 2 4 31 56 41
2017 Either English or French 7 19 25 18 25 2 3 28 46 34
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