2019 Public Service Employee Survey Results by Theme for Canadian Radio-television and Telecommunications Commission by Question 112. What is your sexual orientation?

The results of the 2019 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 50 37 4 5 3 0 0 87 9 301
2019 Prefer not to answer 31 41 14 9 6 0 0 71 15 74
2018 Heterosexual 44 40 8 6 3 0 0 84 9 270
2018 Prefer not to answer 37 36 15 7 5 0 0 72 13 68

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 47 33 8 7 6 0 0 80 12 300
2019 Prefer not to answer 32 30 15 21 3 0 0 61 23 74
2018 Heterosexual 40 38 12 8 2 0 0 78 10 271
2018 Prefer not to answer 29 43 15 3 9 0 0 73 12 66

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 61 30 6 2 1 0 0 91 3 298
2019 Prefer not to answer 41 42 8 5 3 0 0 84 8 74
2018 Heterosexual 53 37 6 3 1 0 0 90 4 269
2018 Prefer not to answer 44 41 11 3 1 0 0 85 4 68

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 58 31 6 4 1 0 0 89 6 302
2019 Prefer not to answer 37 40 12 8 3 0 0 77 11 74
2018 Heterosexual 47 38 8 5 1 0 0 85 6 269
2018 Prefer not to answer 39 44 9 4 4 0 0 83 8 68

Question 51. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 63 24 7 2 3 0 0 87 6 299
2019 Prefer not to answer 42 41 10 1 3 0 3 86 4 73
2018 Heterosexual 62 24 10 3 1 0 0 86 4 270
2018 Prefer not to answer 44 33 12 2 6 2 0 79 9 68

Question 52. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 57 29 6 6 2 0 0 87 7 299
2019 Prefer not to answer 39 44 7 4 3 0 3 86 7 73
2018 Heterosexual 57 30 9 4 1 0 0 87 5 270
2018 Prefer not to answer 39 36 14 9 1 0 0 76 10 67

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 49 30 8 7 3 2 0 81 10 301
2019 Prefer not to answer 39 37 8 8 3 3 3 80 11 74
2018 Heterosexual 51 27 9 7 3 3 0 80 11 271
2018 Prefer not to answer 36 28 18 10 4 2 2 67 15 68
Top of Page

Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 56 26 11 3 1 1 2 85 4 302
2019 Prefer not to answer 58 26 8 5 1 0 1 85 7 74

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 60 24 8 4 2 1 1 86 6 301
2019 Prefer not to answer 41 34 12 6 4 1 1 78 10 74
2018 Heterosexual 53 29 9 4 3 1 2 84 7 270
2018 Prefer not to answer 49 27 13 1 7 3 0 79 8 67

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 58 28 7 6 1 0 0 85 7 301
2019 Prefer not to answer 35 38 12 7 6 1 0 75 13 72
2018 Heterosexual 49 33 8 6 3 0 2 83 8 267
2018 Prefer not to answer 41 37 9 8 5 0 0 77 13 66

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 61 22 11 4 2 0 0 83 6 301
2019 Prefer not to answer 51 23 7 14 6 0 0 74 19 74
2018 Heterosexual 55 27 8 5 3 0 2 84 8 271
2018 Prefer not to answer 46 28 9 9 8 0 0 75 16 67

Senior management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 35 39 8 9 3 5 1 79 13 301
2019 Prefer not to answer 24 42 16 10 4 4 0 69 14 74
2018 Heterosexual 38 38 13 7 2 1 0 77 10 272
2018 Prefer not to answer 29 40 14 11 1 5 0 73 12 67

Question 35. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 40 38 10 7 3 1 0 79 11 300
2019 Prefer not to answer 25 37 17 14 4 3 0 64 19 73
2018 Heterosexual 39 38 11 8 3 1 0 78 11 272
2018 Prefer not to answer 29 33 20 11 5 3 0 64 16 67

Question 36. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 32 41 13 7 2 4 0 76 10 301
2019 Prefer not to answer 22 30 25 12 6 5 0 55 19 74
2018 Heterosexual 33 42 14 7 3 2 0 76 10 270
2018 Prefer not to answer 23 29 32 9 1 7 0 55 11 67

Question 37. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 27 39 17 9 6 2 0 68 15 299
2019 Prefer not to answer 15 33 24 18 7 4 0 49 26 73
2018 Heterosexual 26 44 15 9 6 1 0 70 15 272
2018 Prefer not to answer 17 32 29 14 5 3 0 50 20 67
Top of Page

Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 37 40 11 5 6 1 0 78 11 300
2019 Prefer not to answer 36 28 10 22 4 0 0 64 26 74
2018 Heterosexual 39 39 11 6 6 0 0 78 11 271
2018 Prefer not to answer 27 38 13 13 9 0 0 65 22 66

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 38 43 8 8 2 0 0 81 10 300
2019 Prefer not to answer 29 41 12 14 4 0 0 70 18 73
2018 Heterosexual 37 46 10 5 2 0 0 83 7 271
2018 Prefer not to answer 29 44 12 9 7 0 0 73 16 68

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 50 30 11 5 4 1 0 81 8 302
2019 Prefer not to answer 40 29 11 14 4 3 0 71 18 74
2018 Heterosexual 45 39 6 7 2 0 1 85 9 270
2018 Prefer not to answer 37 33 16 10 5 0 0 70 15 67

Job fit and development

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 49 39 7 3 2 0 0 88 5 302
2019 Prefer not to answer 31 47 14 6 3 0 0 78 9 74
2018 Heterosexual 37 47 9 6 1 0 1 85 6 272
2018 Prefer not to answer 26 44 12 10 4 2 1 72 15 68

Question 44. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 33 41 12 9 5 0 0 75 14 301
2019 Prefer not to answer 20 35 18 12 10 5 0 58 23 74
2018 Heterosexual 30 41 16 7 5 1 0 72 12 271
2018 Prefer not to answer 15 38 26 10 9 3 0 54 19 68

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 26 32 13 13 13 1 2 60 27 301
2019 Prefer not to answer 17 25 10 22 15 4 7 47 42 74
2018 Heterosexual 25 35 12 11 12 2 3 63 24 271
2018 Prefer not to answer 10 29 16 11 27 2 5 43 41 68

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 60 22 9 3 2 1 3 85 5 301
2019 Prefer not to answer 46 24 16 7 4 1 1 72 12 74

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 70 11 5 2 3 0 9 88 6 301
2019 Prefer not to answer 64 11 7 3 4 0 11 84 8 74

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 64 19 6 3 2 2 3 88 5 299
2019 Prefer not to answer 50 19 23 1 3 3 1 72 5 74

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 57 22 7 5 3 2 4 85 8 300
2019 Prefer not to answer 47 23 19 3 3 3 3 74 6 74

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 62 14 9 4 3 1 8 83 7 297
2019 Prefer not to answer 51 23 4 5 4 4 8 84 11 74

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 74 11 6 2 1 1 5 91 3 301
2019 Prefer not to answer 70 12 1 4 4 3 6 90 9 73

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 78 6 2 4 3 2 4 90 7 295
2019 Prefer not to answer 60 10 14 4 4 5 3 76 9 74

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 82 5 2 1 0 0 10 97 2 300
2019 Prefer not to answer 67 5 4 1 1 1 19 91 3 74

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 45 39 9 4 3 0 0 84 7 300
2019 Prefer not to answer 33 33 12 13 7 1 0 67 21 74
2018 Heterosexual 43 39 9 5 3 0 0 83 8 269
2018 Prefer not to answer 35 37 5 13 8 0 2 74 21 66

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 47 36 8 4 4 0 0 83 9 301
2019 Prefer not to answer 34 24 27 12 3 0 0 58 15 74
2018 Heterosexual 44 36 10 7 2 0 0 80 10 267
2018 Prefer not to answer 36 33 13 9 8 2 0 70 17 66

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 49 39 8 2 1 0 1 88 3 298
2019 Prefer not to answer 29 41 19 7 3 1 0 71 10 74
2018 Heterosexual 45 36 14 4 2 0 0 81 5 271
2018 Prefer not to answer 23 39 22 12 4 0 0 62 16 68

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 33 50 10 5 1 1 1 84 6 301
2019 Prefer not to answer 23 38 21 9 4 4 1 65 14 73
2018 Heterosexual 35 38 15 5 4 1 1 75 10 272
2018 Prefer not to answer 26 35 25 5 5 0 3 63 11 67

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 64 25 5 3 1 1 0 90 5 300
2019 Prefer not to answer 46 31 12 8 1 1 0 78 10 74
2018 Heterosexual 66 23 4 5 2 0 0 89 6 270
2018 Prefer not to answer 54 29 9 3 4 0 1 84 7 68

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 50 36 9 3 2 0 0 86 5 298
2019 Prefer not to answer 45 37 12 6 0 0 0 82 6 73
2018 Heterosexual 47 37 11 4 1 0 0 85 5 272
2018 Prefer not to answer 42 36 15 4 3 0 0 78 7 68

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 66 19 6 5 1 1 1 87 7 302
2019 Prefer not to answer 58 27 7 4 1 1 1 88 5 74

Mobility and retention

Question 54. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2019 Heterosexual 23 44 33 302
2019 Prefer not to answer 31 26 43 74
2018 Heterosexual 27 42 31 271
2018 Prefer not to answer 24 39 36 68

Question 55. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2019 Heterosexual 16 38 39 2 2 4 69
2018 Heterosexual 13 41 34 0 5 6 73
2018 Prefer not to answer 19 11 40 0 14 16 17
Top of Page

Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 53 37 4 4 2 0 0 91 5 298
2019 Prefer not to answer 40 43 8 4 4 0 0 84 8 74
2018 Heterosexual 58 38 2 1 0 0 0 96 2 271
2018 Prefer not to answer 50 43 4 2 1 0 0 93 3 68

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 40 43 11 4 1 1 0 84 5 301
2019 Prefer not to answer 29 43 17 5 5 0 0 73 11 74
2018 Heterosexual 36 45 10 8 1 0 0 81 8 271
2018 Prefer not to answer 26 48 18 6 0 2 0 75 6 68

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 3 13 36 33 13 0 1 46 17 301
2019 Prefer not to answer 9 19 38 22 8 1 1 31 30 74
2018 Heterosexual 4 14 37 30 13 0 1 44 19 271
2018 Prefer not to answer 5 22 30 26 14 1 1 41 28 67

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 2 7 20 41 27 2 1 70 9 299
2019 Prefer not to answer 0 7 37 38 13 3 3 54 7 74
2018 Heterosexual 4 8 27 39 21 0 1 61 12 272
2018 Prefer not to answer 5 9 31 32 18 3 3 53 14 67

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 5 15 33 28 17 1 1 46 20 299
2019 Prefer not to answer 7 24 25 30 11 3 1 42 32 73
2018 Heterosexual 7 13 36 28 14 1 1 43 21 271
2018 Prefer not to answer 13 16 28 20 21 2 0 42 30 67

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 2 8 35 32 23 1 0 55 10 299
2019 Prefer not to answer 1 18 32 36 11 1 1 48 20 73
2018 Heterosexual 2 11 36 35 16 0 1 51 13 272
2018 Prefer not to answer 0 10 37 37 15 0 2 52 10 66

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 5 15 28 26 24 1 2 51 20 300
2019 Prefer not to answer 10 16 33 20 12 3 6 35 28 74
2018 Heterosexual 5 16 36 23 19 1 0 43 21 271
2018 Prefer not to answer 9 23 24 25 14 0 5 41 34 67

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 4 12 22 30 24 3 5 59 17 299
2019 Prefer not to answer 7 12 30 22 20 6 3 46 21 73
2018 Heterosexual 6 14 33 22 22 1 2 46 20 270
2018 Prefer not to answer 8 14 30 28 17 1 2 46 23 67

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 4 11 31 31 20 1 2 53 15 301
2019 Prefer not to answer 5 19 30 28 9 4 4 40 27 74
2018 Heterosexual 4 9 37 31 16 2 1 48 14 271
2018 Prefer not to answer 6 19 45 19 10 1 0 29 25 67

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 2 10 25 35 26 1 2 62 12 301
2019 Prefer not to answer 7 10 32 31 19 0 1 51 17 73

Question 40. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 23 46 18 7 3 2 0 71 11 301
2019 Prefer not to answer 14 31 32 12 6 5 0 47 19 73

Respectful workplace

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 52 29 9 6 4 0 0 82 10 301
2019 Prefer not to answer 42 30 9 17 3 0 0 72 20 73
2018 Heterosexual 50 31 7 9 3 1 0 81 11 269
2018 Prefer not to answer 41 24 15 9 8 2 0 66 18 68

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 55 34 7 3 1 0 0 89 4 301
2019 Prefer not to answer 48 35 10 5 1 0 0 84 7 74
2018 Heterosexual 52 34 8 5 1 0 0 86 6 271
2018 Prefer not to answer 41 39 9 11 1 0 0 80 12 68

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 51 37 6 4 2 0 0 88 6 302
2019 Prefer not to answer 45 33 15 7 0 0 0 78 7 74
2018 Heterosexual 46 41 7 4 2 0 0 88 5 270
2018 Prefer not to answer 37 39 13 7 3 1 0 77 10 68

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 41 43 9 3 2 2 0 85 6 298
2019 Prefer not to answer 24 36 18 10 3 7 1 65 14 71
2018 Heterosexual 45 40 7 6 2 0 0 85 7 270
2018 Prefer not to answer 36 42 7 8 4 3 0 80 12 68

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 41 39 9 5 2 3 1 83 7 299
2019 Prefer not to answer 25 43 18 3 4 4 3 73 7 74
2018 Heterosexual 42 38 12 5 1 2 0 82 6 272
2018 Prefer not to answer 30 40 17 5 3 5 0 74 8 68

Question 50. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 62 28 7 3 1 0 0 90 3 297
2019 Prefer not to answer 44 39 8 4 1 0 3 86 5 74
2018 Heterosexual 59 34 5 1 1 0 0 93 2 272
2018 Prefer not to answer 42 45 5 3 3 1 0 88 6 66

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 30 29 21 7 3 5 5 66 11 299
2019 Prefer not to answer 20 24 25 16 4 8 4 50 22 74
2018 Heterosexual 30 35 15 9 4 6 1 70 14 271
2018 Prefer not to answer 14 35 15 11 7 12 6 60 21 68

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 34 32 15 11 4 3 1 68 16 300
2019 Prefer not to answer 35 25 15 17 5 1 1 62 23 74
2018 Heterosexual 31 39 14 11 2 3 0 72 13 272
2018 Prefer not to answer 27 39 15 9 5 3 3 70 15 68

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 38 35 18 7 0 1 0 74 8 299
2019 Prefer not to answer 25 35 25 5 6 4 0 62 12 73
2018 Heterosexual 30 47 15 7 1 0 0 77 8 270
2018 Prefer not to answer 16 50 20 6 3 3 1 70 9 67

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 23 18 23 13 8 11 3 48 25 300
2019 Prefer not to answer 11 18 26 16 16 12 3 34 36 73
2018 Heterosexual 17 23 20 15 9 12 5 48 28 272
2018 Prefer not to answer 12 13 19 15 15 19 7 34 41 68

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 51 42 1 5 1 0 0 93 6 302
2019 Prefer not to answer 41 44 4 8 3 0 0 85 11 74

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 51 36 5 6 1 0 0 88 7 298
2019 Prefer not to answer 37 38 7 15 3 0 0 76 18 74

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 55 35 6 2 1 0 0 91 3 299
2019 Prefer not to answer 30 39 17 10 4 0 0 70 14 74

Use of official languages

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 61 25 6 8 0 0 0 85 8 298
2019 Prefer not to answer 51 27 7 10 4 0 1 79 14 74

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 60 26 5 7 1 0 1 87 8 301
2019 Prefer not to answer 55 24 6 10 6 0 0 79 15 74

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 86 9 2 3 0 0 0 95 3 301
2019 Prefer not to answer 77 18 4 0 1 0 0 95 1 74

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 47 34 13 4 1 1 1 83 4 300
2019 Prefer not to answer 45 33 11 4 3 4 0 81 7 74

Collective agreements and terms and conditions of employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 31 45 11 8 1 0 4 79 9 302
2019 Prefer not to answer 22 42 11 15 5 0 5 67 21 73

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 57 26 8 0 1 3 4 90 1 301
2019 Prefer not to answer 41 24 13 6 1 12 4 77 8 74

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Heterosexual 10 90 302
2019 Prefer not to answer 20 80 74
2018 Heterosexual 13 87 269
2018 Prefer not to answer 10 90 68

Question 59a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Heterosexual 79 21 29
2018 Heterosexual 40 60 33

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Heterosexual 45 55 29
2018 Heterosexual 63 37 33

Question 59c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Prefer not to answer 0 100 15

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Heterosexual 0 100 29
2018 Heterosexual 0 100 33

Question 59e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Heterosexual 0 100 29

Question 59f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Heterosexual 0 100 33

Question 59g. From whom did you experience harassment on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Prefer not to answer 0 100 15

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Heterosexual 27 73 29
2018 Heterosexual 36 64 33

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Heterosexual 25 75 29
2018 Heterosexual 50 50 33

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Heterosexual 44 56 29
2018 Heterosexual 62 38 33

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Heterosexual 41 59 29
2018 Heterosexual 55 45 33

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Heterosexual 21 79 29
2018 Heterosexual 23 77 33

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Heterosexual 61 39 29
2018 Heterosexual 73 27 33

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Heterosexual 41 59 29
2018 Heterosexual 42 58 33

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Heterosexual 0 100 29
2018 Heterosexual 0 100 33

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Heterosexual 34 66 29
2018 Heterosexual 38 62 33

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Heterosexual 27 73 33

Question 60m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Heterosexual 17 83 29
2018 Heterosexual 16 84 33

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Prefer not to answer 47 53 15
2018 Heterosexual 49 51 33

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Heterosexual 38 62 29
2018 Heterosexual 35 65 33

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Prefer not to answer 0 100 15
2018 Heterosexual 13 87 33

Question 61e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Prefer not to answer 0 100 15

Question 61f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Heterosexual 0 100 29
2018 Heterosexual 0 100 33

Question 61g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Heterosexual 16 84 33

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Prefer not to answer 46 54 15
2018 Heterosexual 33 67 33

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Heterosexual 17 83 29
2018 Heterosexual 15 85 33

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Heterosexual 0 100 29
2018 Heterosexual 20 80 33

Question 62h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Heterosexual 20 80 33

Question 62i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Heterosexual 17 83 29
2018 Heterosexual 15 85 33

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Heterosexual 38 62 29
2018 Heterosexual 43 57 33

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Heterosexual 52 48 29
2018 Heterosexual 61 39 33

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Heterosexual 44 56 29
2018 Heterosexual 54 46 33

Question 62o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Heterosexual 0 100 29

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Heterosexual 12 88 302
2019 Prefer not to answer 23 77 74

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 17 18 18 5 3 33 7 58 13 300
2019 Prefer not to answer 11 9 23 12 10 27 8 30 34 74
2018 Heterosexual 19 17 16 7 3 30 7 58 16 271
2018 Prefer not to answer 12 11 27 1 5 31 13 41 11 66

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 34 33 16 5 2 10 1 75 7 302
2019 Prefer not to answer 19 20 24 11 7 16 3 48 22 74
2018 Heterosexual 32 39 15 5 3 6 0 76 8 270
2018 Prefer not to answer 17 36 23 6 3 15 0 63 10 67

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Heterosexual 5 95 302
2019 Prefer not to answer 12 88 74
2018 Heterosexual 6 94 271
2018 Prefer not to answer 8 92 66

Question 67a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Heterosexual 32 68 16
2018 Heterosexual 54 46 15

Question 67c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Heterosexual 0 100 16
2018 Heterosexual 0 100 15

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Heterosexual 0 100 16
2018 Heterosexual 0 100 15

Question 67e. From whom did you experience discrimination on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Heterosexual 0 100 15

Question 67f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Heterosexual 0 100 16
2018 Heterosexual 0 100 15

Question 67g. From whom did you experience discrimination on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Heterosexual 0 100 16
2018 Heterosexual 0 100 15

Question 68a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Heterosexual 37 63 16

Question 68b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Heterosexual 37 63 16

Question 68c. Please indicate the type of discrimination you experienced. Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Heterosexual 0 100 15

Question 68f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Heterosexual 35 65 15

Question 68g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Heterosexual 0 100 16
2018 Heterosexual 0 100 15

Question 68h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Heterosexual 0 100 16
2018 Heterosexual 0 100 15

Question 68i. Please indicate the type of discrimination you experienced. Marital status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Heterosexual 0 100 15

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Heterosexual 0 100 16
2018 Heterosexual 0 100 15

Question 68l. Please indicate the type of discrimination you experienced. Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Heterosexual 38 62 16
2018 Heterosexual 0 100 15

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Heterosexual 0 100 16

Question 69c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Heterosexual 0 100 16

Question 69e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Heterosexual 0 100 16
2018 Heterosexual 0 100 15

Question 69f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Heterosexual 0 100 16
2018 Heterosexual 0 100 15

Question 69g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Heterosexual 0 100 16

Question 69h. What action(s) did you take to address the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Heterosexual 0 100 16

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Heterosexual 69 31 16
2018 Heterosexual 64 36 15

Question 70a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Heterosexual 0 100 16

Question 70d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Heterosexual 0 100 16
2018 Heterosexual 0 100 15

Question 70f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Heterosexual 0 100 16
2018 Heterosexual 0 100 15

Question 70i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Heterosexual 32 68 16

Question 70j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Heterosexual 50 50 16
2018 Heterosexual 35 65 15

Question 70l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Heterosexual 56 44 15

Question 70m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Heterosexual 0 100 15

Question 70n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Heterosexual 68 32 15

Question 70o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Heterosexual 0 100 16
2018 Heterosexual 0 100 15

Question 70p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Heterosexual 0 100 16

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Heterosexual 7 93 302
2019 Prefer not to answer 15 85 74

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 17 13 15 4 1 40 9 59 11 300
2019 Prefer not to answer 12 13 25 8 4 28 9 40 20 73
2018 Heterosexual 22 19 17 3 1 31 7 65 7 269
2018 Prefer not to answer 8 10 23 2 6 41 9 38 16 68

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 33 33 16 4 1 11 2 75 6 301
2019 Prefer not to answer 22 14 33 9 3 14 4 44 15 74
2018 Heterosexual 35 36 16 2 2 9 0 78 4 271
2018 Prefer not to answer 18 26 26 6 4 18 1 54 13 68

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Heterosexual 13 87 302
2019 Prefer not to answer 22 78 73

Question 80. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Heterosexual 76 24 40

Question 81. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 69 20 3 7 0 0 0 90 7 29
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 30. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 67 19 8 2 3 1 0 87 4 302
2019 Prefer not to answer 63 20 7 8 1 0 0 83 10 74
2018 Heterosexual 63 23 8 2 2 0 2 87 4 269
2018 Prefer not to answer 44 34 12 7 3 0 0 78 10 67

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 21 51 14 12 0 1 1 73 13 108
2019 Prefer not to answer 21 27 28 9 0 10 5 56 11 22

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 37 43 15 2 2 1 0 81 4 302
2019 Prefer not to answer 27 38 15 11 4 4 1 68 16 74
2018 Heterosexual 39 43 11 4 2 1 0 83 6 271
2018 Prefer not to answer 42 32 17 8 1 0 0 74 9 68

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 38 41 12 6 2 1 0 79 8 302
2019 Prefer not to answer 27 34 20 12 6 1 0 61 18 74
2018 Heterosexual 36 40 16 5 3 0 0 77 8 272
2018 Prefer not to answer 26 36 25 3 8 1 0 63 11 68

Work-related stress

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 32 32 19 8 8 0 1 65 16 301
2019 Prefer not to answer 26 23 23 15 12 1 0 50 27 74
2018 Heterosexual 25 27 21 11 14 0 1 53 26 271
2018 Prefer not to answer 30 16 24 9 19 0 2 47 28 68

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 29 33 24 10 3 0 1 63 13 300
2019 Prefer not to answer 12 30 29 15 10 3 3 44 26 74
2018 Heterosexual 20 35 30 10 5 0 1 55 15 271
2018 Prefer not to answer 13 32 34 13 7 0 0 46 20 68

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 37 29 22 6 4 0 2 68 10 300
2019 Prefer not to answer 24 31 21 15 3 0 6 59 19 73
2018 Heterosexual 27 36 26 8 3 0 1 63 11 270
2018 Prefer not to answer 15 39 30 10 4 0 2 55 15 67

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 29 30 20 13 7 1 1 59 20 301
2019 Prefer not to answer 16 30 21 16 14 0 3 47 31 74
2018 Heterosexual 21 28 26 15 9 0 1 49 24 271
2018 Prefer not to answer 11 28 36 19 7 0 0 38 26 68

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 58 27 8 3 1 0 4 88 4 300
2019 Prefer not to answer 49 29 7 4 3 0 8 85 8 73
2018 Heterosexual 50 33 10 1 1 0 4 86 3 271
2018 Prefer not to answer 53 20 18 3 0 2 3 77 3 67

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 47 26 16 6 4 0 1 73 11 301
2019 Prefer not to answer 37 23 17 16 6 0 1 61 22 73
2018 Heterosexual 39 32 15 9 5 0 0 71 14 272
2018 Prefer not to answer 32 33 22 8 3 0 2 66 12 68

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 42 36 17 4 1 0 0 78 5 301
2019 Prefer not to answer 28 35 22 10 3 1 1 64 13 73
2018 Heterosexual 35 41 13 6 3 0 1 77 10 271
2018 Prefer not to answer 27 21 32 10 3 3 3 52 14 68

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 39 37 15 6 2 0 1 77 7 299
2019 Prefer not to answer 13 49 22 10 3 0 3 64 13 73
2018 Heterosexual 33 39 18 7 2 0 1 73 9 269
2018 Prefer not to answer 26 35 27 7 0 1 5 64 8 67

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 44 31 14 7 4 0 1 76 10 301
2019 Prefer not to answer 25 33 18 16 7 0 1 59 23 73
2018 Heterosexual 38 36 18 4 4 0 0 74 9 269
2018 Prefer not to answer 29 29 20 15 3 0 3 60 19 68

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 55 25 11 4 5 0 1 80 9 298
2019 Prefer not to answer 36 22 20 11 10 0 1 59 21 73

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 50 31 11 6 2 0 1 81 8 298
2019 Prefer not to answer 29 36 21 7 5 0 1 66 13 73
2018 Heterosexual 38 34 21 4 2 0 1 72 6 270
2018 Prefer not to answer 29 36 23 5 3 2 3 69 8 67

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 61 23 8 2 4 0 1 85 6 298
2019 Prefer not to answer 46 27 19 3 4 0 1 74 7 72
2018 Heterosexual 57 23 14 4 1 0 1 81 5 271
2018 Prefer not to answer 53 12 17 5 3 1 8 72 9 66

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 79 9 1 0 2 0 8 96 2 299
2019 Prefer not to answer 65 11 1 1 1 0 20 95 4 73
2018 Heterosexual 79 13 3 1 1 0 3 96 2 270
2018 Prefer not to answer 63 9 9 2 2 1 14 85 4 68

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 75 9 7 3 4 1 1 85 7 301
2019 Prefer not to answer 58 18 6 6 6 1 6 81 12 74
2018 Heterosexual 74 12 7 1 4 0 2 88 5 270
2018 Prefer not to answer 57 17 9 4 3 1 9 82 8 67

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 58 27 9 4 2 0 1 85 6 300
2019 Prefer not to answer 53 27 11 6 1 1 1 82 7 74
2018 Heterosexual 49 28 14 3 4 0 1 78 7 268
2018 Prefer not to answer 52 18 21 3 1 0 5 74 4 68

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 63 20 7 6 4 0 1 84 10 295
2019 Prefer not to answer 51 18 15 9 4 1 1 71 13 72
2018 Heterosexual 55 21 13 4 5 0 2 78 9 270
2018 Prefer not to answer 47 17 18 10 3 0 5 67 14 68

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 55 18 6 2 1 1 18 90 4 298
2019 Prefer not to answer 49 13 7 1 0 1 28 88 2 73
2018 Heterosexual 54 17 5 1 1 0 22 91 3 267
2018 Prefer not to answer 43 17 5 4 0 0 31 86 6 67

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 74 17 5 1 1 0 3 94 2 299
2019 Prefer not to answer 62 18 5 1 1 1 10 91 3 72
2018 Heterosexual 68 19 5 1 1 0 5 93 3 268
2018 Prefer not to answer 69 12 4 3 1 1 9 91 5 68

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 82 8 3 1 3 0 3 94 4 299
2019 Prefer not to answer 76 7 4 4 4 0 5 87 9 74
2018 Heterosexual 75 13 3 2 3 0 4 91 6 270
2018 Prefer not to answer 72 7 4 6 2 0 9 87 9 68

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 56 23 16 3 2 0 1 80 5 299
2019 Prefer not to answer 36 37 17 3 1 1 4 77 4 74
2018 Heterosexual 45 30 17 4 3 0 1 76 7 269
2018 Prefer not to answer 57 18 14 6 1 0 4 78 8 68

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 22 39 31 7 1 0 0 61 8 302
2019 Prefer not to answer 9 30 42 15 3 0 1 39 18 74
2018 Heterosexual 19 32 40 7 2 0 0 51 9 272
2018 Prefer not to answer 11 24 44 16 4 0 0 35 21 68

Question 76. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 4 10 40 28 18 0 0 46 14 300
2019 Prefer not to answer 9 25 32 25 8 0 1 33 34 74
2018 Heterosexual 3 14 39 27 18 0 0 45 16 271
2018 Prefer not to answer 8 19 51 13 9 0 0 22 27 66
Top of Page

Compensation

Pay or other compensation issues

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 28 32 19 10 8 2 1 29 71 301
2019 Prefer not to answer 20 34 22 8 14 0 1 21 79 74
2018 Heterosexual 34 24 21 11 8 1 1 35 65 271
2018 Prefer not to answer 29 21 31 7 9 1 2 30 70 68

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Heterosexual 56 44 207
2019 Prefer not to answer 54 46 58

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Heterosexual 46 54 205
2019 Prefer not to answer 31 69 58
2018 Heterosexual 28 72 173
2018 Prefer not to answer 39 61 46

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 46 18 14 8 6 1 7 69 15 297
2019 Prefer not to answer 26 19 15 15 16 0 8 50 34 74
2018 Heterosexual 41 12 13 12 10 2 10 61 25 271
2018 Prefer not to answer 25 12 21 11 21 1 9 42 35 68

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 28 28 13 11 8 2 10 63 21 205
2019 Prefer not to answer 8 23 17 26 14 2 9 36 45 57
2018 Heterosexual 17 27 14 20 15 1 6 48 37 174
2018 Prefer not to answer 13 18 10 32 14 0 14 36 53 45

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 7 17 18 15 28 4 11 28 51 206
2019 Prefer not to answer 2 9 16 16 44 4 10 12 69 57
2018 Heterosexual 3 12 15 22 41 1 6 16 68 174
2018 Prefer not to answer 6 9 11 21 49 0 3 16 72 45
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