2019 Public Service Employee Survey Results by Theme for Canadian Radio-television and Telecommunications Commission by Question 97. In total, how many years have you been working in your current department or agency?

The results of the 2019 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	51	34	5	5	5	0	85	10	113
2019	3 to 10 years in current department or agency	41	42	9	7	1	0	83	8	127
2019	11 to 20 years in current department or agency	46	40	3	5	7	0	85	12	104
2019	More than 20 years in current department or agency	47	33	10	10	0	0	80	10	21
2018	Less than 3 years in current department or agency	40	38	11	5	6	0	79	11	101
2018	3 to 10 years in current department or agency	39	45	7	7	1	0	85	8	131
2018	11 to 20 years in current department or agency	44	37	8	7	4	0	81	12	89
2018	More than 20 years in current department or agency	54	32	9	5	0	0	86	5	28
2017	Less than 3 years in current department or agency	33	44	11	8	4	0	77	12	106
2017	3 to 10 years in current department or agency	31	53	9	4	2	1	85	6	136
2017	11 to 20 years in current department or agency	36	46	9	7	3	0	82	9	74
2017	More than 20 years in current department or agency	47	33	12	4	4	0	80	8	27
2014	Less than 3 years in current department or agency	39	43	6	8	4	0	82	13	79
2014	3 to 10 years in current department or agency	38	38	15	6	4	0	76	9	147
2014	11 to 20 years in current department or agency	32	42	18	5	3	0	74	8	62
2014	More than 20 years in current department or agency	61	32	6	0	0	0	94	0	30

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	48	36	10	4	3	84	6	113
2019	3 to 10 years in current department or agency	47	31	8	10	5	78	14	127
2019	11 to 20 years in current department or agency	37	31	11	14	8	67	22	104
2019	More than 20 years in current department or agency	47	24	10	15	5	70	20	21
2018	Less than 3 years in current department or agency	42	41	8	6	3	83	9	101
2018	3 to 10 years in current department or agency	38	36	14	6	5	75	11	130
2018	11 to 20 years in current department or agency	34	38	14	10	5	72	15	89
2018	More than 20 years in current department or agency	36	41	12	11	0	77	11	28
2017	Less than 3 years in current department or agency	42	36	13	4	5	78	9	107
2017	3 to 10 years in current department or agency	32	45	14	4	4	77	9	136
2017	11 to 20 years in current department or agency	34	40	8	12	7	74	18	75
2017	More than 20 years in current department or agency	40	37	8	11	4	77	15	27

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	57	28	10	3	3	85	5	113
2019	3 to 10 years in current department or agency	58	35	5	2	1	93	2	126
2019	11 to 20 years in current department or agency	60	30	3	5	2	90	7	103
2019	More than 20 years in current department or agency	62	29	10	0	0	90	0	21
2018	Less than 3 years in current department or agency	50	37	8	3	2	87	5	100
2018	3 to 10 years in current department or agency	49	42	7	2	0	91	2	130
2018	11 to 20 years in current department or agency	57	34	5	1	3	91	4	90
2018	More than 20 years in current department or agency	59	24	7	9	0	84	9	27
2017	Less than 3 years in current department or agency	53	32	7	6	2	86	7	107
2017	3 to 10 years in current department or agency	43	45	8	2	1	89	3	135
2017	11 to 20 years in current department or agency	54	38	7	1	0	92	1	75
2017	More than 20 years in current department or agency	70	22	4	0	4	92	4	27
2014	Less than 3 years in current department or agency	52	38	7	2	1	90	3	79
2014	3 to 10 years in current department or agency	55	31	10	5	0	85	5	147
2014	11 to 20 years in current department or agency	58	34	8	0	0	92	0	62
2014	More than 20 years in current department or agency	90	6	3	0	0	97	0	30

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	57	30	6	4	3	87	7	113
2019	3 to 10 years in current department or agency	57	33	6	4	0	90	4	128
2019	11 to 20 years in current department or agency	47	36	7	7	3	83	10	104
2019	More than 20 years in current department or agency	52	28	14	5	0	80	5	21
2018	Less than 3 years in current department or agency	44	41	7	3	4	86	7	99
2018	3 to 10 years in current department or agency	43	43	9	4	1	86	5	131
2018	11 to 20 years in current department or agency	51	32	8	8	1	83	9	90
2018	More than 20 years in current department or agency	47	33	12	8	0	80	8	28
2017	Less than 3 years in current department or agency	49	37	5	4	6	86	9	106
2017	3 to 10 years in current department or agency	40	44	8	6	2	84	8	135
2017	11 to 20 years in current department or agency	40	42	12	5	0	82	5	75
2017	More than 20 years in current department or agency	44	45	7	0	4	88	4	27
2014	Less than 3 years in current department or agency	44	37	10	4	4	81	9	79
2014	3 to 10 years in current department or agency	43	35	15	3	3	79	6	147
2014	11 to 20 years in current department or agency	40	45	8	3	3	86	6	62
2014	More than 20 years in current department or agency	63	30	3	3	0	93	3	29

Question 51. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	61	31	4	1	3	0	1	93	4	111
2019	3 to 10 years in current department or agency	59	24	10	2	3	0	1	84	5	128
2019	11 to 20 years in current department or agency	57	28	7	3	5	1	0	85	8	103
2019	More than 20 years in current department or agency	67	19	15	0	0	0	0	85	0	21
2018	Less than 3 years in current department or agency	62	27	8	2	1	0	0	89	3	101
2018	3 to 10 years in current department or agency	57	23	14	4	1	1	0	80	6	130
2018	11 to 20 years in current department or agency	56	26	9	3	4	1	0	83	7	90
2018	More than 20 years in current department or agency	63	26	7	3	0	0	0	90	3	28
2017	Less than 3 years in current department or agency	54	28	9	4	2	3	0	85	6	107
2017	3 to 10 years in current department or agency	49	34	8	7	2	0	0	84	9	135
2017	11 to 20 years in current department or agency	41	34	15	10	1	0	0	74	11	75
2017	More than 20 years in current department or agency	50	34	15	0	0	0	0	85	0	27
2014	Less than 3 years in current department or agency	58	24	8	8	2	0	0	82	10	79
2014	3 to 10 years in current department or agency	42	39	8	6	5	0	0	81	11	147
2014	11 to 20 years in current department or agency	29	45	8	8	8	2	0	75	16	62
2014	More than 20 years in current department or agency	63	27	3	0	6	0	0	90	6	30

Question 52. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	55	37	3	3	2	0	1	93	4	112
2019	3 to 10 years in current department or agency	54	31	7	5	2	0	1	86	7	127
2019	11 to 20 years in current department or agency	51	31	8	7	3	0	0	82	10	104
2019	More than 20 years in current department or agency	60	30	5	5	0	0	0	90	5	20
2018	Less than 3 years in current department or agency	55	35	8	3	0	0	0	90	3	101
2018	3 to 10 years in current department or agency	53	27	14	6	1	0	0	80	7	130
2018	11 to 20 years in current department or agency	52	32	7	6	3	0	0	84	10	89
2018	More than 20 years in current department or agency	60	30	7	3	0	0	0	90	3	28
2017	Less than 3 years in current department or agency	52	29	12	5	2	0	0	81	7	107
2017	3 to 10 years in current department or agency	45	38	9	5	2	0	0	84	7	136
2017	11 to 20 years in current department or agency	38	35	14	9	4	0	0	73	13	75
2017	More than 20 years in current department or agency	50	38	8	4	0	0	0	88	4	27
2014	Less than 3 years in current department or agency	54	28	8	6	5	0	0	81	11	79
2014	3 to 10 years in current department or agency	38	39	13	5	4	1	0	78	10	147
2014	11 to 20 years in current department or agency	27	45	10	9	8	0	0	73	17	62
2014	More than 20 years in current department or agency	58	32	3	0	6	0	0	90	6	30

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	42	37	10	6	3	0	2	80	10	112
2019	3 to 10 years in current department or agency	51	29	7	5	2	4	1	85	8	128
2019	11 to 20 years in current department or agency	48	26	10	11	3	2	0	76	14	104
2019	More than 20 years in current department or agency	66	19	5	0	5	5	0	90	5	21
2018	Less than 3 years in current department or agency	47	27	12	7	4	3	1	77	11	102
2018	3 to 10 years in current department or agency	45	29	13	8	2	2	0	77	11	131
2018	11 to 20 years in current department or agency	51	25	11	6	6	2	0	77	12	90
2018	More than 20 years in current department or agency	58	20	3	11	0	3	5	84	12	27
2017	Less than 3 years in current department or agency	41	21	20	8	6	4	0	65	14	107
2017	3 to 10 years in current department or agency	42	26	14	9	4	4	1	71	14	135
2017	11 to 20 years in current department or agency	38	25	14	12	3	8	0	69	16	75
2017	More than 20 years in current department or agency	47	30	15	0	7	0	0	78	7	27
2014	Less than 3 years in current department or agency	44	28	11	8	7	2	1	74	15	79
2014	3 to 10 years in current department or agency	39	28	17	7	6	3	0	69	13	147
2014	11 to 20 years in current department or agency	32	31	15	8	8	5	2	67	17	62
2014	More than 20 years in current department or agency	71	13	6	6	3	0	0	84	10	30

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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	56	25	12	3	0	1	4	84	4	113
2019	3 to 10 years in current department or agency	57	30	6	3	2	1	2	89	5	128
2019	11 to 20 years in current department or agency	62	21	11	2	2	1	1	85	4	104
2019	More than 20 years in current department or agency	57	18	15	0	5	5	0	80	5	21

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	61	20	8	4	3	3	1	84	7	113
2019	3 to 10 years in current department or agency	56	31	6	5	2	0	1	88	6	128
2019	11 to 20 years in current department or agency	55	23	14	5	3	1	0	79	8	104
2019	More than 20 years in current department or agency	49	31	10	5	0	0	5	84	6	20
2018	Less than 3 years in current department or agency	62	22	9	4	2	0	2	85	6	102
2018	3 to 10 years in current department or agency	53	24	11	5	4	1	2	79	9	130
2018	11 to 20 years in current department or agency	44	36	10	2	6	2	0	81	9	88
2018	More than 20 years in current department or agency	45	35	16	0	0	4	0	84	0	28
2017	Less than 3 years in current department or agency	57	26	9	2	3	0	4	86	5	107
2017	3 to 10 years in current department or agency	53	28	9	5	1	4	1	85	6	134
2017	11 to 20 years in current department or agency	47	33	12	5	1	1	0	81	6	75
2017	More than 20 years in current department or agency	48	25	12	0	0	15	0	86	0	27
2014	Less than 3 years in current department or agency	53	21	11	4	5	2	3	78	10	79
2014	3 to 10 years in current department or agency	48	30	13	3	4	3	0	80	7	147
2014	11 to 20 years in current department or agency	42	30	18	5	5	0	0	72	10	62
2014	More than 20 years in current department or agency	62	13	13	6	6	0	0	74	13	30

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	63	19	9	7	1	1	0	83	8	111
2019	3 to 10 years in current department or agency	51	35	6	5	3	0	0	85	8	128
2019	11 to 20 years in current department or agency	50	32	10	6	3	0	0	81	9	103
2019	More than 20 years in current department or agency	52	29	10	10	0	0	0	81	10	21
2018	Less than 3 years in current department or agency	60	25	6	5	2	0	2	87	7	101
2018	3 to 10 years in current department or agency	43	36	8	7	4	1	2	81	11	129
2018	11 to 20 years in current department or agency	43	35	11	8	3	0	0	77	11	88
2018	More than 20 years in current department or agency	37	47	13	0	3	0	0	84	3	26
2017	Less than 3 years in current department or agency	60	24	4	6	3	0	3	86	10	106
2017	3 to 10 years in current department or agency	47	34	7	4	6	1	0	82	10	136
2017	11 to 20 years in current department or agency	39	41	12	6	1	0	0	81	8	75
2017	More than 20 years in current department or agency	44	44	4	4	0	4	0	92	4	27
2014	Less than 3 years in current department or agency	51	28	4	8	6	0	3	82	15	79
2014	3 to 10 years in current department or agency	39	35	12	10	4	1	0	74	14	147
2014	11 to 20 years in current department or agency	41	32	18	3	6	0	0	72	10	62
2014	More than 20 years in current department or agency	53	28	10	6	3	0	0	81	10	30

Question 31. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	63	21	8	6	2	0	0	84	8	113
2019	3 to 10 years in current department or agency	58	23	11	7	1	0	0	81	8	127
2019	11 to 20 years in current department or agency	58	23	9	5	6	0	0	81	11	104
2019	More than 20 years in current department or agency	57	23	15	0	5	0	0	80	5	21
2018	Less than 3 years in current department or agency	60	24	7	5	2	0	2	86	7	102
2018	3 to 10 years in current department or agency	51	27	8	8	3	0	2	80	12	130
2018	11 to 20 years in current department or agency	47	33	8	6	6	0	0	80	12	89
2018	More than 20 years in current department or agency	53	24	20	0	3	0	0	77	3	28
2017	Less than 3 years in current department or agency	62	18	6	7	5	0	2	82	12	107
2017	3 to 10 years in current department or agency	50	36	5	5	4	0	0	86	9	136
2017	11 to 20 years in current department or agency	48	31	12	4	5	0	0	79	9	75
2017	More than 20 years in current department or agency	59	19	11	0	8	3	0	80	8	27
2014	Less than 3 years in current department or agency	52	23	10	4	5	2	3	79	10	79
2014	3 to 10 years in current department or agency	47	32	6	6	8	0	1	80	14	147
2014	11 to 20 years in current department or agency	45	30	10	6	8	0	0	76	15	62
2014	More than 20 years in current department or agency	53	28	3	10	6	0	0	81	16	30

Senior management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	42	35	7	7	0	7	2	84	8	113
2019	3 to 10 years in current department or agency	31	41	10	11	4	3	0	74	15	127
2019	11 to 20 years in current department or agency	23	41	16	10	7	4	0	67	17	104
2019	More than 20 years in current department or agency	42	38	10	10	0	0	0	80	10	21
2018	Less than 3 years in current department or agency	40	44	9	4	1	3	0	86	5	102
2018	3 to 10 years in current department or agency	33	40	11	9	3	4	0	76	13	131
2018	11 to 20 years in current department or agency	36	34	14	11	2	2	0	72	14	89
2018	More than 20 years in current department or agency	42	23	24	10	0	0	0	65	10	28
2017	Less than 3 years in current department or agency	37	34	13	8	2	5	0	75	11	106
2017	3 to 10 years in current department or agency	22	39	18	10	7	3	1	63	18	136
2017	11 to 20 years in current department or agency	24	34	17	11	9	5	0	61	21	75
2017	More than 20 years in current department or agency	31	38	11	7	0	7	4	79	8	27
2014	Less than 3 years in current department or agency	31	46	6	2	5	9	0	85	8	79
2014	3 to 10 years in current department or agency	18	47	16	6	8	4	1	68	15	147
2014	11 to 20 years in current department or agency	21	42	18	7	10	3	0	65	17	61
2014	More than 20 years in current department or agency	26	41	10	17	6	0	0	67	23	30

Question 35. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	44	34	11	7	0	3	1	81	7	113
2019	3 to 10 years in current department or agency	37	34	13	11	3	2	0	72	14	125
2019	11 to 20 years in current department or agency	27	46	10	10	8	0	0	73	17	104
2019	More than 20 years in current department or agency	42	44	10	0	5	0	0	85	5	21
2018	Less than 3 years in current department or agency	43	39	12	2	3	2	0	83	5	101
2018	3 to 10 years in current department or agency	30	42	10	14	3	2	0	73	17	131
2018	11 to 20 years in current department or agency	39	34	15	7	4	1	0	73	11	89
2018	More than 20 years in current department or agency	41	25	10	17	3	4	0	68	21	28
2017	Less than 3 years in current department or agency	38	37	13	8	1	4	0	77	9	107
2017	3 to 10 years in current department or agency	24	37	20	9	8	1	1	63	17	136
2017	11 to 20 years in current department or agency	21	39	14	18	8	0	0	60	27	75
2017	More than 20 years in current department or agency	33	36	12	12	4	4	0	72	16	27
2014	Less than 3 years in current department or agency	36	45	9	5	5	0	0	81	10	79
2014	3 to 10 years in current department or agency	22	40	19	9	9	1	1	63	18	147
2014	11 to 20 years in current department or agency	19	38	22	10	11	0	0	57	21	62
2014	More than 20 years in current department or agency	41	35	3	10	10	0	0	77	20	30

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	38	36	12	7	1	4	1	78	9	113
2019	3 to 10 years in current department or agency	30	39	14	11	4	2	0	70	15	127
2019	11 to 20 years in current department or agency	23	40	21	9	4	4	0	65	13	104
2019	More than 20 years in current department or agency	27	53	15	0	0	5	0	85	0	21
2018	Less than 3 years in current department or agency	35	37	17	5	3	3	0	74	8	101
2018	3 to 10 years in current department or agency	27	39	18	10	3	4	0	68	13	131
2018	11 to 20 years in current department or agency	30	46	15	6	2	1	0	77	8	89
2018	More than 20 years in current department or agency	38	24	23	11	0	4	0	65	11	27
2017	Less than 3 years in current department or agency	33	30	17	6	2	12	1	72	8	107
2017	3 to 10 years in current department or agency	20	39	17	15	4	4	1	62	20	136
2017	11 to 20 years in current department or agency	16	44	16	15	6	4	0	62	21	75
2017	More than 20 years in current department or agency	28	34	19	11	0	8	0	67	12	27
2014	Less than 3 years in current department or agency	26	41	15	7	5	7	0	71	13	79
2014	3 to 10 years in current department or agency	13	41	25	9	5	6	1	58	15	147
2014	11 to 20 years in current department or agency	16	35	24	16	5	3	0	53	22	61
2014	More than 20 years in current department or agency	37	36	13	3	10	0	0	73	14	30

Question 37. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	33	35	14	7	5	5	1	73	12	111
2019	3 to 10 years in current department or agency	21	38	20	12	8	1	0	59	20	127
2019	11 to 20 years in current department or agency	14	46	19	14	7	0	0	60	21	103
2019	More than 20 years in current department or agency	32	39	14	10	5	0	0	71	15	21
2018	Less than 3 years in current department or agency	30	46	13	6	3	1	0	77	9	102
2018	3 to 10 years in current department or agency	20	40	18	13	8	1	0	60	21	131
2018	11 to 20 years in current department or agency	23	45	17	7	6	1	0	69	14	89
2018	More than 20 years in current department or agency	25	29	22	18	3	4	0	56	22	28
2017	Less than 3 years in current department or agency	33	37	13	5	5	8	0	75	10	107
2017	3 to 10 years in current department or agency	17	38	16	17	10	1	1	56	27	136
2017	11 to 20 years in current department or agency	14	37	26	12	7	4	0	54	19	75
2017	More than 20 years in current department or agency	29	27	18	23	4	0	0	55	26	27
2014	Less than 3 years in current department or agency	30	37	15	8	6	3	0	70	15	79
2014	3 to 10 years in current department or agency	11	43	21	15	9	1	1	54	24	147
2014	11 to 20 years in current department or agency	11	35	26	18	10	0	0	46	27	62
2014	More than 20 years in current department or agency	32	25	13	20	10	0	0	57	30	30

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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	40	41	8	5	3	2	0	83	9	113
2019	3 to 10 years in current department or agency	39	35	11	12	3	0	0	74	15	127
2019	11 to 20 years in current department or agency	35	34	10	12	10	0	0	69	22	104
2019	More than 20 years in current department or agency	38	42	15	0	5	0	0	80	5	21
2018	Less than 3 years in current department or agency	44	37	12	4	3	0	0	81	7	101
2018	3 to 10 years in current department or agency	40	37	7	8	7	0	0	77	16	130
2018	11 to 20 years in current department or agency	26	38	15	11	9	0	0	64	20	90
2018	More than 20 years in current department or agency	32	49	8	3	7	0	0	82	10	27
2017	Less than 3 years in current department or agency	42	30	17	4	6	0	1	73	10	107
2017	3 to 10 years in current department or agency	36	38	14	8	4	0	0	74	12	136
2017	11 to 20 years in current department or agency	26	44	12	10	7	0	0	71	17	74
2017	More than 20 years in current department or agency	29	45	22	0	4	0	0	74	4	27
2014	Less than 3 years in current department or agency	39	35	9	10	4	1	1	76	15	79
2014	3 to 10 years in current department or agency	30	40	11	9	11	0	0	70	19	146
2014	11 to 20 years in current department or agency	26	30	16	24	3	0	0	56	28	62
2014	More than 20 years in current department or agency	45	23	16	6	10	0	0	68	16	30

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	41	34	10	11	4	0	0	75	15	113
2019	3 to 10 years in current department or agency	37	42	11	8	2	0	0	79	11	127
2019	11 to 20 years in current department or agency	32	48	7	10	2	0	1	81	12	103
2019	More than 20 years in current department or agency	42	53	0	5	0	0	0	95	5	21
2018	Less than 3 years in current department or agency	39	35	14	9	2	0	1	75	11	102
2018	3 to 10 years in current department or agency	37	43	10	5	4	0	0	81	9	131
2018	11 to 20 years in current department or agency	31	55	6	5	3	0	0	86	8	90
2018	More than 20 years in current department or agency	32	61	3	3	0	0	0	93	3	27
2017	Less than 3 years in current department or agency	35	39	16	4	7	0	0	74	10	107
2017	3 to 10 years in current department or agency	34	47	7	9	2	1	0	82	12	136
2017	11 to 20 years in current department or agency	35	46	7	10	3	0	0	81	12	75
2017	More than 20 years in current department or agency	51	42	4	4	0	0	0	93	4	27

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	53	24	9	7	4	4	0	80	11	113
2019	3 to 10 years in current department or agency	53	30	11	5	2	0	0	83	7	128
2019	11 to 20 years in current department or agency	42	35	9	8	5	1	1	78	13	104
2019	More than 20 years in current department or agency	47	24	19	5	5	0	0	71	10	21
2018	Less than 3 years in current department or agency	54	31	9	5	0	0	1	86	5	101
2018	3 to 10 years in current department or agency	44	35	8	8	3	0	2	80	11	130
2018	11 to 20 years in current department or agency	28	48	9	11	4	0	0	76	15	89
2018	More than 20 years in current department or agency	36	45	8	7	4	0	0	81	11	28
2017	Less than 3 years in current department or agency	42	39	8	5	5	0	2	82	10	107
2017	3 to 10 years in current department or agency	44	33	13	5	3	1	1	79	8	136
2017	11 to 20 years in current department or agency	42	37	9	9	4	0	0	79	13	75
2017	More than 20 years in current department or agency	33	29	19	7	4	8	0	68	12	27
2014	Less than 3 years in current department or agency	49	26	8	5	5	2	4	79	12	79
2014	3 to 10 years in current department or agency	33	40	13	10	4	0	1	73	14	147
2014	11 to 20 years in current department or agency	49	29	16	2	5	0	0	78	6	62
2014	More than 20 years in current department or agency	46	22	16	10	6	0	0	68	16	30

Job fit and development

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	48	35	8	6	3	0	0	83	9	113
2019	3 to 10 years in current department or agency	42	42	9	5	2	0	0	84	6	128
2019	11 to 20 years in current department or agency	46	41	8	3	2	0	1	87	5	104
2019	More than 20 years in current department or agency	47	53	0	0	0	0	0	100	0	21
2018	Less than 3 years in current department or agency	32	45	12	8	2	0	2	78	10	102
2018	3 to 10 years in current department or agency	41	41	9	6	1	1	1	83	8	131
2018	11 to 20 years in current department or agency	32	48	9	9	2	0	0	80	11	90
2018	More than 20 years in current department or agency	27	66	3	3	0	0	0	93	3	28
2017	Less than 3 years in current department or agency	40	34	13	11	3	0	0	74	14	107
2017	3 to 10 years in current department or agency	41	39	9	7	3	0	1	80	10	136
2017	11 to 20 years in current department or agency	36	39	8	13	3	0	0	76	16	75
2017	More than 20 years in current department or agency	52	37	7	4	0	0	0	89	4	27
2014	Less than 3 years in current department or agency	25	41	15	9	8	1	2	68	17	79
2014	3 to 10 years in current department or agency	33	42	12	5	6	0	1	76	12	147
2014	11 to 20 years in current department or agency	30	42	11	10	5	0	2	74	15	62
2014	More than 20 years in current department or agency	35	41	9	6	4	3	0	79	11	30

Question 44. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	38	39	10	4	5	3	0	80	10	113
2019	3 to 10 years in current department or agency	29	38	14	12	7	1	0	67	20	127
2019	11 to 20 years in current department or agency	25	41	18	11	6	0	0	66	17	104
2019	More than 20 years in current department or agency	28	52	10	0	5	0	5	84	5	21
2018	Less than 3 years in current department or agency	36	37	17	4	3	3	0	76	7	102
2018	3 to 10 years in current department or agency	24	44	15	11	5	1	0	69	16	129
2018	11 to 20 years in current department or agency	18	48	12	11	10	1	0	67	21	90
2018	More than 20 years in current department or agency	36	10	41	3	10	0	0	46	14	28
2017	Less than 3 years in current department or agency	39	35	8	6	6	6	1	79	13	106
2017	3 to 10 years in current department or agency	30	47	12	3	6	2	0	79	9	136
2017	11 to 20 years in current department or agency	22	43	11	15	8	1	0	66	23	75
2017	More than 20 years in current department or agency	38	35	12	7	8	0	0	73	15	26
2014	Less than 3 years in current department or agency	34	32	19	3	7	2	1	69	11	79
2014	3 to 10 years in current department or agency	28	39	13	12	7	1	1	68	19	147
2014	11 to 20 years in current department or agency	30	39	15	10	7	0	0	68	16	61
2014	More than 20 years in current department or agency	36	45	3	10	6	0	0	81	16	30

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	23	39	18	5	9	4	2	66	15	113
2019	3 to 10 years in current department or agency	27	30	8	16	17	1	1	58	34	127
2019	11 to 20 years in current department or agency	21	26	11	22	15	1	5	49	39	104
2019	More than 20 years in current department or agency	19	18	9	14	20	5	15	46	42	21
2018	Less than 3 years in current department or agency	20	41	16	7	9	2	5	66	17	102
2018	3 to 10 years in current department or agency	25	35	8	15	13	2	2	62	30	130
2018	11 to 20 years in current department or agency	20	31	13	13	20	1	2	53	33	89
2018	More than 20 years in current department or agency	26	14	17	6	24	5	8	46	34	28
2017	Less than 3 years in current department or agency	27	29	13	4	18	5	5	62	24	107
2017	3 to 10 years in current department or agency	23	41	15	10	11	0	1	64	20	136
2017	11 to 20 years in current department or agency	16	24	10	26	24	1	0	40	50	74
2017	More than 20 years in current department or agency	18	37	15	12	19	0	0	54	31	27
2014	Less than 3 years in current department or agency	26	33	12	15	4	2	6	65	21	79
2014	3 to 10 years in current department or agency	13	35	14	20	16	1	1	50	36	147
2014	11 to 20 years in current department or agency	19	21	18	20	19	2	2	41	40	62
2014	More than 20 years in current department or agency	20	19	17	13	22	0	9	42	39	30

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	61	17	12	3	2	1	5	82	5	112
2019	3 to 10 years in current department or agency	58	22	10	6	2	0	1	81	9	128
2019	11 to 20 years in current department or agency	50	29	10	2	5	1	2	82	7	104
2019	More than 20 years in current department or agency	72	14	5	0	0	5	5	94	0	21

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	67	14	7	2	3	7	87	5	112
2019	3 to 10 years in current department or agency	69	9	4	4	5	9	86	10	128
2019	11 to 20 years in current department or agency	72	7	7	3	3	9	86	6	104
2019	More than 20 years in current department or agency	67	14	5	0	0	14	95	0	21

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	58	21	12	3	2	1	4	82	5	112
2019	3 to 10 years in current department or agency	59	21	12	3	1	2	2	83	4	127
2019	11 to 20 years in current department or agency	63	19	6	4	3	2	3	87	7	104
2019	More than 20 years in current department or agency	81	9	0	0	5	0	5	95	5	21

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	53	24	9	4	4	3	4	83	8	112
2019	3 to 10 years in current department or agency	52	24	12	5	2	2	2	80	7	127
2019	11 to 20 years in current department or agency	57	21	7	6	3	1	5	83	9	104
2019	More than 20 years in current department or agency	66	19	0	0	5	5	5	95	5	21

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	69	14	5	5	1	1	4	88	7	111
2019	3 to 10 years in current department or agency	58	14	8	3	6	1	10	81	10	126
2019	11 to 20 years in current department or agency	57	13	11	6	3	2	9	78	10	103
2019	More than 20 years in current department or agency	53	28	5	0	0	5	10	94	0	21

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	72	13	7	1	2	2	4	90	3	112
2019	3 to 10 years in current department or agency	77	10	2	4	1	1	6	93	5	128
2019	11 to 20 years in current department or agency	73	10	6	4	2	1	5	88	6	103
2019	More than 20 years in current department or agency	71	15	5	0	0	5	5	95	0	21

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	79	6	6	1	2	3	4	91	3	110
2019	3 to 10 years in current department or agency	79	7	3	2	3	2	4	91	6	127
2019	11 to 20 years in current department or agency	65	9	5	10	4	4	3	80	15	102
2019	More than 20 years in current department or agency	66	4	5	5	5	10	5	83	12	21

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	78	6	3	0	1	0	13	96	1	112
2019	3 to 10 years in current department or agency	82	5	2	2	0	1	9	97	2	128
2019	11 to 20 years in current department or agency	76	6	1	2	1	1	13	95	4	103
2019	More than 20 years in current department or agency	76	4	10	0	0	0	10	89	0	21

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	41	41	11	4	4	0	0	82	8	113
2019	3 to 10 years in current department or agency	46	34	9	6	3	1	0	81	9	128
2019	11 to 20 years in current department or agency	46	34	8	9	4	0	0	79	13	103
2019	More than 20 years in current department or agency	42	44	10	0	5	0	0	86	5	21
2018	Less than 3 years in current department or agency	46	36	8	6	3	0	1	82	9	99
2018	3 to 10 years in current department or agency	38	41	8	8	5	0	1	80	13	129
2018	11 to 20 years in current department or agency	43	38	6	7	5	0	0	81	12	90
2018	More than 20 years in current department or agency	36	46	10	8	0	0	0	82	8	28
2017	Less than 3 years in current department or agency	39	41	10	7	4	0	0	80	11	107
2017	3 to 10 years in current department or agency	46	40	6	4	4	1	0	86	8	135
2017	11 to 20 years in current department or agency	40	38	7	8	7	0	0	78	15	75
2017	More than 20 years in current department or agency	60	26	10	4	0	0	0	86	4	27
2014	Less than 3 years in current department or agency	37	43	10	5	4	0	0	81	9	78
2014	3 to 10 years in current department or agency	31	40	9	10	9	0	1	72	20	147
2014	11 to 20 years in current department or agency	27	42	13	16	2	0	0	69	18	62
2014	More than 20 years in current department or agency	41	50	3	3	3	0	0	91	6	30

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	48	35	12	4	1	0	0	82	5	113
2019	3 to 10 years in current department or agency	48	30	12	6	4	0	0	78	10	128
2019	11 to 20 years in current department or agency	43	31	13	7	7	0	0	74	14	104
2019	More than 20 years in current department or agency	52	24	5	10	10	0	0	75	20	21
2018	Less than 3 years in current department or agency	49	31	12	3	4	0	1	81	7	99
2018	3 to 10 years in current department or agency	41	37	9	8	4	1	0	78	12	127
2018	11 to 20 years in current department or agency	39	38	8	11	5	0	0	76	15	90
2018	More than 20 years in current department or agency	37	39	12	13	0	0	0	75	13	28
2017	Less than 3 years in current department or agency	49	35	9	2	6	0	0	83	7	106
2017	3 to 10 years in current department or agency	39	35	12	10	3	1	0	75	13	134
2017	11 to 20 years in current department or agency	41	38	7	11	4	0	0	78	15	75
2017	More than 20 years in current department or agency	59	26	7	4	4	0	0	85	8	27
2014	Less than 3 years in current department or agency	48	29	11	6	6	0	0	77	12	79
2014	3 to 10 years in current department or agency	36	35	10	13	6	0	1	72	19	147
2014	11 to 20 years in current department or agency	43	32	9	13	3	0	0	75	16	62
2014	More than 20 years in current department or agency	48	40	3	6	3	0	0	87	10	30

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	52	35	7	4	1	1	1	88	5	112
2019	3 to 10 years in current department or agency	43	42	11	3	1	0	1	85	4	127
2019	11 to 20 years in current department or agency	39	42	11	4	3	0	1	82	7	103
2019	More than 20 years in current department or agency	60	30	10	0	0	0	0	90	0	20
2018	Less than 3 years in current department or agency	41	37	15	3	3	0	0	79	7	101
2018	3 to 10 years in current department or agency	42	35	14	8	1	0	0	76	9	131
2018	11 to 20 years in current department or agency	35	43	12	6	3	0	0	78	9	90
2018	More than 20 years in current department or agency	44	29	27	0	0	0	0	73	0	28
2017	Less than 3 years in current department or agency	44	39	9	4	5	0	1	83	8	106
2017	3 to 10 years in current department or agency	31	48	13	4	4	0	0	78	9	135
2017	11 to 20 years in current department or agency	37	44	9	5	4	0	0	81	9	75
2017	More than 20 years in current department or agency	55	34	7	4	0	0	0	89	4	27
2014	Less than 3 years in current department or agency	35	42	14	5	4	1	0	78	9	79
2014	3 to 10 years in current department or agency	36	38	12	9	4	1	0	75	13	147
2014	11 to 20 years in current department or agency	32	50	8	6	3	0	0	82	10	62
2014	More than 20 years in current department or agency	59	34	0	3	3	0	0	94	6	30

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	32	50	12	4	0	1	2	84	5	112
2019	3 to 10 years in current department or agency	34	47	8	6	2	2	1	83	9	127
2019	11 to 20 years in current department or agency	27	47	17	7	3	0	0	74	10	104
2019	More than 20 years in current department or agency	28	52	5	5	5	5	0	85	10	21
2018	Less than 3 years in current department or agency	39	43	9	3	3	1	2	85	6	102
2018	3 to 10 years in current department or agency	28	35	20	9	5	1	2	65	14	130
2018	11 to 20 years in current department or agency	32	37	21	5	5	0	0	69	10	90
2018	More than 20 years in current department or agency	37	37	18	3	4	0	0	74	8	27
2017	Less than 3 years in current department or agency	32	43	11	3	5	6	1	80	8	107
2017	3 to 10 years in current department or agency	26	45	16	7	4	1	0	73	11	136
2017	11 to 20 years in current department or agency	25	38	19	11	4	3	0	65	15	75
2017	More than 20 years in current department or agency	43	34	11	8	4	0	0	78	12	27

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	63	27	5	2	1	2	0	92	3	113
2019	3 to 10 years in current department or agency	58	27	8	6	1	1	0	85	7	127
2019	11 to 20 years in current department or agency	56	28	8	6	1	0	1	85	7	103
2019	More than 20 years in current department or agency	72	28	0	0	0	0	0	100	0	21
2018	Less than 3 years in current department or agency	61	27	4	3	4	0	1	88	7	102
2018	3 to 10 years in current department or agency	62	25	5	6	1	0	1	88	8	130
2018	11 to 20 years in current department or agency	65	20	4	7	3	0	0	86	10	90
2018	More than 20 years in current department or agency	64	28	8	0	0	0	0	92	0	27
2017	Less than 3 years in current department or agency	54	28	6	2	7	0	4	85	9	107
2017	3 to 10 years in current department or agency	52	32	10	4	2	0	0	83	6	136
2017	11 to 20 years in current department or agency	50	31	5	6	6	0	0	82	13	75
2017	More than 20 years in current department or agency	63	34	0	0	4	0	0	96	4	27
2014	Less than 3 years in current department or agency	38	32	11	11	6	0	1	71	18	79
2014	3 to 10 years in current department or agency	45	28	14	8	5	0	0	73	13	146
2014	11 to 20 years in current department or agency	39	41	7	5	7	0	2	82	12	61
2014	More than 20 years in current department or agency	68	23	3	6	0	0	0	90	6	30

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	58	33	7	2	0	0	91	2	112
2019	3 to 10 years in current department or agency	47	34	13	5	2	0	80	6	127
2019	11 to 20 years in current department or agency	41	39	13	5	3	0	79	8	101
2019	More than 20 years in current department or agency	57	39	4	0	0	0	96	0	21
2018	Less than 3 years in current department or agency	50	33	13	2	2	0	83	4	102
2018	3 to 10 years in current department or agency	46	40	7	4	2	0	87	7	131
2018	11 to 20 years in current department or agency	40	39	16	5	0	0	79	5	90
2018	More than 20 years in current department or agency	45	35	18	3	0	0	80	3	28
2017	Less than 3 years in current department or agency	55	34	5	3	1	2	90	4	107
2017	3 to 10 years in current department or agency	43	38	11	4	1	1	83	6	136
2017	11 to 20 years in current department or agency	39	39	16	3	4	0	78	6	75
2017	More than 20 years in current department or agency	64	30	7	0	0	0	93	0	27
2014	Less than 3 years in current department or agency	28	39	19	12	2	0	67	14	79
2014	3 to 10 years in current department or agency	39	34	17	9	1	0	73	10	147
2014	11 to 20 years in current department or agency	26	56	8	7	3	0	82	10	62
2014	More than 20 years in current department or agency	41	29	20	7	0	3	73	7	29

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	66	21	7	4	2	1	0	88	5	113
2019	3 to 10 years in current department or agency	65	20	5	5	2	1	2	88	7	128
2019	11 to 20 years in current department or agency	64	21	5	7	1	1	2	87	8	104
2019	More than 20 years in current department or agency	66	24	5	5	0	0	0	90	5	21
2017	Less than 3 years in current department or agency	61	15	8	3	3	4	6	84	7	107
2017	3 to 10 years in current department or agency	49	26	11	4	1	3	5	82	5	136
2017	11 to 20 years in current department or agency	52	27	7	5	5	3	1	82	11	75
2017	More than 20 years in current department or agency	77	4	4	4	8	4	0	85	12	27
2014	Less than 3 years in current department or agency	44	29	6	2	6	4	8	84	9	79
2014	3 to 10 years in current department or agency	42	26	6	8	7	8	4	77	16	147
2014	11 to 20 years in current department or agency	52	22	13	5	7	0	2	75	12	62
2014	More than 20 years in current department or agency	49	29	0	3	3	3	13	92	8	30

Mobility and retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2019	Less than 3 years in current department or agency	26	40	34	113
2019	3 to 10 years in current department or agency	25	44	31	128
2019	11 to 20 years in current department or agency	20	37	43	104
2019	More than 20 years in current department or agency	33	39	29	21
2018	Less than 3 years in current department or agency	24	42	34	102
2018	3 to 10 years in current department or agency	25	41	34	131
2018	11 to 20 years in current department or agency	27	42	31	89
2018	More than 20 years in current department or agency	31	35	34	28
2017	Less than 3 years in current department or agency	39	30	30	107
2017	3 to 10 years in current department or agency	28	38	34	136
2017	11 to 20 years in current department or agency	27	36	36	75
2017	More than 20 years in current department or agency	21	49	30	27
2014	Less than 3 years in current department or agency	27	51	22	79
2014	3 to 10 years in current department or agency	22	39	40	147
2014	11 to 20 years in current department or agency	24	43	32	62
2014	More than 20 years in current department or agency	30	45	25	30

Question 55. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2019	Less than 3 years in current department or agency	0	56	33	0	7	3	29
2019	3 to 10 years in current department or agency	10	32	46	0	0	12	32
2018	Less than 3 years in current department or agency	0	34	44	0	16	5	25
2018	3 to 10 years in current department or agency	0	50	37	0	3	10	34
2017	Less than 3 years in current department or agency	0	17	50	8	18	6	43
2017	3 to 10 years in current department or agency	11	27	52	5	0	5	38
2017	11 to 20 years in current department or agency	26	24	39	6	0	6	20
2014	Less than 3 years in current department or agency	4	29	54	9	9999	4	22
2014	3 to 10 years in current department or agency	3	30	43	9	9999	15	32
2014	11 to 20 years in current department or agency	46	27	27	0	9999	0	15

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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	50	38	4	3	5	0	0	88	8	111
2019	3 to 10 years in current department or agency	52	41	5	2	0	0	0	93	2	127
2019	11 to 20 years in current department or agency	54	35	6	4	1	0	0	89	5	104
2019	More than 20 years in current department or agency	47	48	0	5	0	0	0	95	5	21
2018	Less than 3 years in current department or agency	56	38	2	2	2	0	0	94	4	101
2018	3 to 10 years in current department or agency	54	42	4	0	0	0	0	96	0	131
2018	11 to 20 years in current department or agency	65	30	2	3	0	0	0	95	3	90
2018	More than 20 years in current department or agency	60	40	0	0	0	0	0	100	0	28
2017	Less than 3 years in current department or agency	56	35	5	1	4	0	0	90	5	107
2017	3 to 10 years in current department or agency	41	49	5	2	1	1	1	91	4	136
2017	11 to 20 years in current department or agency	55	35	6	3	1	0	0	90	4	75
2017	More than 20 years in current department or agency	59	25	16	0	0	0	0	84	0	27
2014	Less than 3 years in current department or agency	49	38	7	4	1	1	0	88	5	79
2014	3 to 10 years in current department or agency	45	37	8	8	1	1	0	82	9	147
2014	11 to 20 years in current department or agency	44	40	13	2	0	2	0	85	2	62
2014	More than 20 years in current department or agency	60	30	6	0	3	0	0	90	3	30

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	45	40	11	2	2	1	0	86	4	112
2019	3 to 10 years in current department or agency	35	43	10	9	1	1	0	79	11	127
2019	11 to 20 years in current department or agency	35	47	14	1	2	1	0	83	3	104
2019	More than 20 years in current department or agency	37	43	10	10	0	0	0	80	10	21
2018	Less than 3 years in current department or agency	31	49	13	7	0	0	0	80	7	102
2018	3 to 10 years in current department or agency	31	49	10	10	0	0	0	80	10	129
2018	11 to 20 years in current department or agency	39	41	13	6	0	1	0	81	6	90
2018	More than 20 years in current department or agency	38	41	8	6	7	0	0	79	13	28
2017	Less than 3 years in current department or agency	42	37	10	8	1	3	0	81	9	107
2017	3 to 10 years in current department or agency	30	49	9	5	3	1	1	82	9	136
2017	11 to 20 years in current department or agency	35	49	11	4	0	0	0	85	4	75
2017	More than 20 years in current department or agency	51	42	4	0	0	4	0	96	0	27
2014	Less than 3 years in current department or agency	51	40	6	0	1	1	0	92	1	79
2014	3 to 10 years in current department or agency	37	52	7	1	2	0	0	89	4	147
2014	11 to 20 years in current department or agency	37	52	8	3	0	0	0	89	3	62
2014	More than 20 years in current department or agency	62	28	10	0	0	0	0	90	0	30

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	4	12	40	27	17	0	1	44	16	113
2019	3 to 10 years in current department or agency	5	13	33	37	10	1	1	48	18	128
2019	11 to 20 years in current department or agency	8	22	38	21	11	1	0	32	30	103
2019	More than 20 years in current department or agency	0	9	45	37	4	0	5	43	10	21
2018	Less than 3 years in current department or agency	6	15	31	30	17	1	0	48	21	99
2018	3 to 10 years in current department or agency	4	19	31	32	14	0	1	46	23	131
2018	11 to 20 years in current department or agency	4	14	42	28	11	0	1	39	18	90
2018	More than 20 years in current department or agency	0	16	48	19	17	0	0	36	16	28
2017	Less than 3 years in current department or agency	4	15	34	25	17	2	4	44	20	106
2017	3 to 10 years in current department or agency	6	20	40	20	12	0	2	33	26	134
2017	11 to 20 years in current department or agency	7	27	36	20	10	0	0	30	34	75
2017	More than 20 years in current department or agency	8	4	45	25	15	0	4	41	12	27
2014	Less than 3 years in current department or agency	5	21	44	17	10	2	1	28	27	79
2014	3 to 10 years in current department or agency	11	21	43	17	7	1	1	25	32	146
2014	11 to 20 years in current department or agency	7	37	29	21	6	0	0	27	43	62
2014	More than 20 years in current department or agency	3	27	42	16	12	0	0	28	30	30

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	1	8	23	35	29	3	1	67	9	113
2019	3 to 10 years in current department or agency	1	6	26	42	21	2	2	66	7	127
2019	11 to 20 years in current department or agency	5	6	25	41	20	2	0	63	11	102
2019	More than 20 years in current department or agency	0	10	9	44	32	0	5	80	11	21
2018	Less than 3 years in current department or agency	4	7	26	30	30	1	3	62	11	100
2018	3 to 10 years in current department or agency	5	7	34	36	16	1	1	53	13	131
2018	11 to 20 years in current department or agency	3	11	24	44	18	0	1	63	13	90
2018	More than 20 years in current department or agency	3	3	24	39	27	0	3	68	7	28
2017	Less than 3 years in current department or agency	4	12	32	18	26	4	4	48	18	106
2017	3 to 10 years in current department or agency	6	14	31	32	12	1	4	46	21	134
2017	11 to 20 years in current department or agency	4	13	42	27	11	0	3	39	18	75
2017	More than 20 years in current department or agency	0	7	29	45	11	0	8	61	8	27
2014	Less than 3 years in current department or agency	6	8	20	36	21	6	3	63	16	79
2014	3 to 10 years in current department or agency	5	8	21	37	26	3	1	65	13	147
2014	11 to 20 years in current department or agency	2	11	31	32	18	0	6	53	14	62
2014	More than 20 years in current department or agency	10	3	20	32	29	0	6	65	14	30

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	5	17	26	27	21	3	1	50	23	112
2019	3 to 10 years in current department or agency	6	17	28	35	12	2	1	48	24	127
2019	11 to 20 years in current department or agency	7	23	37	21	12	0	0	33	29	103
2019	More than 20 years in current department or agency	0	4	37	40	14	0	5	57	5	20
2018	Less than 3 years in current department or agency	12	14	26	29	17	0	1	47	26	100
2018	3 to 10 years in current department or agency	8	16	37	24	13	2	1	38	25	130
2018	11 to 20 years in current department or agency	8	14	35	27	13	1	1	41	22	90
2018	More than 20 years in current department or agency	0	10	34	25	32	0	0	57	10	28
2017	Less than 3 years in current department or agency	9	9	32	20	23	2	5	46	19	107
2017	3 to 10 years in current department or agency	10	18	37	24	6	1	3	32	29	134
2017	11 to 20 years in current department or agency	10	20	34	25	12	0	0	37	29	75
2017	More than 20 years in current department or agency	4	19	17	23	26	4	8	55	26	27
2014	Less than 3 years in current department or agency	7	22	34	22	12	1	2	35	29	79
2014	3 to 10 years in current department or agency	14	21	33	21	6	2	3	29	36	147
2014	11 to 20 years in current department or agency	13	23	40	7	14	0	3	22	37	62
2014	More than 20 years in current department or agency	10	21	16	34	16	0	3	52	31	30

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	1	5	25	32	36	0	1	69	6	112
2019	3 to 10 years in current department or agency	2	13	35	33	17	2	0	50	14	127
2019	11 to 20 years in current department or agency	4	12	47	31	6	1	0	37	16	103
2019	More than 20 years in current department or agency	0	14	28	35	18	0	5	55	15	21
2018	Less than 3 years in current department or agency	2	6	25	41	26	0	1	67	8	99
2018	3 to 10 years in current department or agency	2	8	39	38	11	0	2	50	10	131
2018	11 to 20 years in current department or agency	3	17	48	21	10	0	1	31	20	90
2018	More than 20 years in current department or agency	0	17	29	31	23	0	0	54	17	28
2017	Less than 3 years in current department or agency	4	4	22	35	31	1	4	69	9	103
2017	3 to 10 years in current department or agency	6	12	38	28	13	0	4	42	18	134
2017	11 to 20 years in current department or agency	7	14	38	32	10	0	0	42	20	75
2017	More than 20 years in current department or agency	0	7	36	33	19	0	4	55	7	27
2014	Less than 3 years in current department or agency	3	13	35	31	13	2	2	46	18	79
2014	3 to 10 years in current department or agency	9	18	42	20	7	1	2	28	28	146
2014	11 to 20 years in current department or agency	15	27	32	18	6	0	2	24	43	62
2014	More than 20 years in current department or agency	3	11	26	36	20	0	3	58	14	29

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	5	10	25	26	27	4	2	57	17	113
2019	3 to 10 years in current department or agency	8	16	29	24	19	0	3	45	25	127
2019	11 to 20 years in current department or agency	6	22	34	22	13	0	3	36	29	103
2019	More than 20 years in current department or agency	5	4	38	24	19	5	5	47	10	21
2018	Less than 3 years in current department or agency	5	13	31	24	24	1	2	49	18	100
2018	3 to 10 years in current department or agency	6	22	30	21	18	1	2	41	29	131
2018	11 to 20 years in current department or agency	7	20	39	23	10	0	0	34	27	89
2018	More than 20 years in current department or agency	3	6	35	26	26	4	0	54	10	28
2017	Less than 3 years in current department or agency	7	9	19	20	33	3	8	60	18	106
2017	3 to 10 years in current department or agency	10	19	30	22	16	0	3	39	30	134
2017	11 to 20 years in current department or agency	13	21	29	30	7	0	0	37	34	75
2017	More than 20 years in current department or agency	0	19	33	25	12	0	12	42	21	27
2014	Less than 3 years in current department or agency	11	21	25	20	14	6	3	37	36	79
2014	3 to 10 years in current department or agency	12	28	38	10	9	2	1	19	41	147
2014	11 to 20 years in current department or agency	22	29	25	19	5	0	0	24	51	62
2014	More than 20 years in current department or agency	10	21	23	22	17	0	7	42	33	29

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	5	10	21	24	31	4	5	60	17	112
2019	3 to 10 years in current department or agency	5	12	25	32	20	2	4	56	17	128
2019	11 to 20 years in current department or agency	4	15	31	27	18	1	4	48	20	101
2019	More than 20 years in current department or agency	5	14	10	48	18	0	5	70	20	21
2018	Less than 3 years in current department or agency	8	11	30	18	27	4	1	48	21	100
2018	3 to 10 years in current department or agency	6	18	31	23	19	1	2	44	24	130
2018	11 to 20 years in current department or agency	5	14	33	34	14	0	1	48	18	90
2018	More than 20 years in current department or agency	3	10	34	13	32	0	9	49	14	27
2017	Less than 3 years in current department or agency	8	13	25	18	26	4	6	49	23	106
2017	3 to 10 years in current department or agency	8	21	26	24	15	1	4	42	31	134
2017	11 to 20 years in current department or agency	16	10	22	38	13	0	1	51	26	75
2017	More than 20 years in current department or agency	4	19	31	33	10	0	4	45	23	27
2014	Less than 3 years in current department or agency	1	10	26	27	19	10	8	55	14	79
2014	3 to 10 years in current department or agency	7	10	23	34	19	7	2	57	18	147
2014	11 to 20 years in current department or agency	5	13	28	37	17	0	0	54	18	62
2014	More than 20 years in current department or agency	0	6	20	32	32	3	6	71	7	30

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	4	13	19	37	22	3	3	63	17	113
2019	3 to 10 years in current department or agency	6	15	31	28	14	1	5	45	22	128
2019	11 to 20 years in current department or agency	5	13	38	31	13	1	0	44	18	103
2019	More than 20 years in current department or agency	0	4	39	34	18	0	5	55	4	21
2018	Less than 3 years in current department or agency	8	5	34	27	19	3	3	49	15	100
2018	3 to 10 years in current department or agency	4	13	43	24	16	0	0	40	17	130
2018	11 to 20 years in current department or agency	2	19	34	33	11	1	0	44	21	90
2018	More than 20 years in current department or agency	0	9	45	22	21	3	0	44	10	28
2017	Less than 3 years in current department or agency	8	8	30	24	22	5	3	50	18	106
2017	3 to 10 years in current department or agency	8	14	41	19	12	2	4	33	24	136
2017	11 to 20 years in current department or agency	9	16	34	30	9	1	0	40	26	75
2017	More than 20 years in current department or agency	4	19	22	29	19	0	8	51	24	27
2014	Less than 3 years in current department or agency	10	12	38	21	12	4	1	36	23	79
2014	3 to 10 years in current department or agency	11	16	39	22	8	2	2	31	29	147
2014	11 to 20 years in current department or agency	8	19	35	23	6	3	5	32	30	62
2014	More than 20 years in current department or agency	10	6	36	26	19	0	3	47	17	30

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	4	10	22	34	27	0	2	63	14	113
2019	3 to 10 years in current department or agency	2	15	26	35	19	1	2	56	18	127
2019	11 to 20 years in current department or agency	2	6	32	37	21	0	2	59	8	103
2019	More than 20 years in current department or agency	0	9	33	25	28	0	5	55	10	21

Question 40. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	24	48	12	6	4	5	76	11	113
2019	3 to 10 years in current department or agency	21	39	23	12	2	2	61	15	128
2019	11 to 20 years in current department or agency	18	44	25	7	6	1	62	13	103
2019	More than 20 years in current department or agency	22	49	19	10	0	0	71	10	21

Respectful workplace

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	65	20	7	6	2	0	85	8	113
2019	3 to 10 years in current department or agency	48	30	12	7	2	1	78	10	126
2019	11 to 20 years in current department or agency	39	34	10	12	6	0	73	18	104
2019	More than 20 years in current department or agency	56	24	0	5	15	0	81	19	21
2018	Less than 3 years in current department or agency	53	34	2	8	2	1	88	10	101
2018	3 to 10 years in current department or agency	46	29	10	11	4	1	75	15	131
2018	11 to 20 years in current department or agency	42	30	14	7	6	1	73	13	88
2018	More than 20 years in current department or agency	54	24	5	11	7	0	77	18	28
2017	Less than 3 years in current department or agency	55	23	8	6	4	4	82	10	107
2017	3 to 10 years in current department or agency	47	36	1	10	4	2	84	14	136
2017	11 to 20 years in current department or agency	46	26	14	5	9	0	72	14	74
2017	More than 20 years in current department or agency	55	18	7	0	15	4	77	15	27
2014	Less than 3 years in current department or agency	47	31	6	10	5	1	79	15	79
2014	3 to 10 years in current department or agency	41	27	10	12	10	0	68	22	146
2014	11 to 20 years in current department or agency	47	27	6	10	8	2	75	18	62
2014	More than 20 years in current department or agency	52	29	3	6	10	0	81	16	30

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	66	23	5	3	3	0	89	5	113
2019	3 to 10 years in current department or agency	50	39	7	3	1	0	89	4	127
2019	11 to 20 years in current department or agency	42	42	10	5	1	0	85	6	104
2019	More than 20 years in current department or agency	67	19	10	5	0	0	86	5	21
2018	Less than 3 years in current department or agency	51	37	4	9	0	0	87	9	102
2018	3 to 10 years in current department or agency	52	33	10	4	1	0	85	5	131
2018	11 to 20 years in current department or agency	44	40	7	7	2	0	84	9	89
2018	More than 20 years in current department or agency	56	26	14	3	0	0	82	3	28
2017	Less than 3 years in current department or agency	61	24	7	4	2	2	86	6	107
2017	3 to 10 years in current department or agency	45	40	9	6	1	1	85	6	136
2017	11 to 20 years in current department or agency	46	40	2	8	5	0	85	13	75
2017	More than 20 years in current department or agency	65	24	11	0	0	0	89	0	27
2014	Less than 3 years in current department or agency	42	44	2	6	4	1	87	10	79
2014	3 to 10 years in current department or agency	42	39	8	9	3	0	81	12	147
2014	11 to 20 years in current department or agency	44	35	10	5	6	0	79	11	62
2014	More than 20 years in current department or agency	57	29	0	7	6	0	87	13	30

Question 23. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	63	31	4	2	1	0	94	3	113
2019	3 to 10 years in current department or agency	51	33	10	5	1	0	84	6	128
2019	11 to 20 years in current department or agency	39	43	10	6	3	0	82	9	104
2019	More than 20 years in current department or agency	47	29	10	10	5	0	76	15	21
2018	Less than 3 years in current department or agency	49	39	5	6	1	0	88	7	102
2018	3 to 10 years in current department or agency	43	38	12	6	1	0	81	7	131
2018	11 to 20 years in current department or agency	40	46	6	2	4	1	87	7	89
2018	More than 20 years in current department or agency	41	48	7	0	4	0	89	4	27

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	41	44	10	2	1	1	1	87	3	111
2019	3 to 10 years in current department or agency	40	38	10	5	3	4	0	81	8	125
2019	11 to 20 years in current department or agency	28	40	17	9	2	3	1	71	12	103
2019	More than 20 years in current department or agency	44	35	10	0	5	5	0	84	6	20
2018	Less than 3 years in current department or agency	49	39	3	7	0	1	0	89	7	102
2018	3 to 10 years in current department or agency	42	38	12	4	3	1	0	81	7	131
2018	11 to 20 years in current department or agency	41	40	7	7	3	1	0	82	11	90
2018	More than 20 years in current department or agency	41	47	8	4	0	0	0	88	4	26
2017	Less than 3 years in current department or agency	46	39	6	5	2	3	0	87	7	107
2017	3 to 10 years in current department or agency	39	45	9	4	1	2	0	86	5	136
2017	11 to 20 years in current department or agency	36	36	17	10	1	0	0	72	11	75
2017	More than 20 years in current department or agency	47	46	4	4	0	0	0	93	4	27
2014	Less than 3 years in current department or agency	54	31	7	1	4	3	0	88	5	79
2014	3 to 10 years in current department or agency	39	39	9	5	6	2	0	80	11	147
2014	11 to 20 years in current department or agency	34	45	16	2	3	0	0	79	5	62
2014	More than 20 years in current department or agency	45	43	3	3	3	3	0	90	7	30

Question 49. My department or agency implements activities and practices that support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	43	40	10	2	2	4	1	86	4	112
2019	3 to 10 years in current department or agency	36	41	5	10	2	5	1	81	13	128
2019	11 to 20 years in current department or agency	36	38	19	2	3	2	1	76	5	103
2019	More than 20 years in current department or agency	47	33	20	0	0	0	0	80	0	21
2018	Less than 3 years in current department or agency	49	34	9	5	0	3	0	86	5	102
2018	3 to 10 years in current department or agency	35	38	15	6	2	4	0	76	8	131
2018	11 to 20 years in current department or agency	41	37	12	5	3	2	0	80	8	90
2018	More than 20 years in current department or agency	38	43	16	0	0	3	0	84	0	28
2017	Less than 3 years in current department or agency	44	38	7	3	4	4	0	85	8	107
2017	3 to 10 years in current department or agency	34	42	13	2	4	5	0	79	7	136
2017	11 to 20 years in current department or agency	34	38	15	7	3	4	0	75	10	75
2017	More than 20 years in current department or agency	48	40	0	4	0	4	4	95	5	27
2014	Less than 3 years in current department or agency	54	33	2	0	4	7	0	93	4	79
2014	3 to 10 years in current department or agency	43	40	6	6	3	2	1	85	8	147
2014	11 to 20 years in current department or agency	45	40	8	0	5	2	0	86	5	62
2014	More than 20 years in current department or agency	61	32	3	3	0	0	0	94	3	30

Question 50. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	69	27	0	4	0	0	1	96	4	112
2019	3 to 10 years in current department or agency	58	30	9	2	0	0	1	89	2	125
2019	11 to 20 years in current department or agency	50	33	12	3	2	0	0	83	5	103
2019	More than 20 years in current department or agency	61	24	5	5	5	0	0	85	10	21
2018	Less than 3 years in current department or agency	61	35	2	1	1	0	0	96	2	102
2018	3 to 10 years in current department or agency	52	35	8	4	1	1	0	88	4	131
2018	11 to 20 years in current department or agency	55	35	5	2	2	0	0	90	5	88
2018	More than 20 years in current department or agency	55	41	4	0	0	0	0	96	0	28
2017	Less than 3 years in current department or agency	62	29	2	4	1	2	0	93	5	107
2017	3 to 10 years in current department or agency	49	39	5	4	2	0	0	88	7	136
2017	11 to 20 years in current department or agency	41	36	14	7	3	0	0	77	10	75
2017	More than 20 years in current department or agency	61	35	0	0	4	0	0	96	4	27
2014	Less than 3 years in current department or agency	65	26	3	0	4	1	0	92	4	79
2014	3 to 10 years in current department or agency	43	42	5	7	4	0	0	84	11	147
2014	11 to 20 years in current department or agency	37	48	5	5	5	0	0	86	10	62
2014	More than 20 years in current department or agency	50	40	0	3	7	0	0	90	10	29

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	33	28	12	7	2	10	8	74	11	112
2019	3 to 10 years in current department or agency	32	23	24	10	2	3	6	61	12	127
2019	11 to 20 years in current department or agency	18	36	26	10	7	3	0	55	18	103
2019	More than 20 years in current department or agency	38	18	20	5	5	10	5	65	12	21
2018	Less than 3 years in current department or agency	31	37	10	9	2	10	1	76	12	102
2018	3 to 10 years in current department or agency	26	32	15	10	6	7	3	65	18	131
2018	11 to 20 years in current department or agency	18	42	14	10	6	6	3	66	18	89
2018	More than 20 years in current department or agency	37	27	18	11	7	0	0	64	18	28
2017	Less than 3 years in current department or agency	38	29	9	4	3	9	7	81	8	107
2017	3 to 10 years in current department or agency	26	36	13	12	4	5	3	68	18	136
2017	11 to 20 years in current department or agency	26	31	19	10	11	4	0	59	21	74
2017	More than 20 years in current department or agency	30	38	10	4	7	10	0	76	12	27
2014	Less than 3 years in current department or agency	25	32	16	3	2	12	9	73	7	79
2014	3 to 10 years in current department or agency	22	32	16	7	11	5	6	61	20	147
2014	11 to 20 years in current department or agency	34	24	11	15	10	5	2	62	26	62
2014	More than 20 years in current department or agency	32	33	16	6	10	0	3	67	17	30

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	35	28	17	11	4	4	1	66	16	112
2019	3 to 10 years in current department or agency	37	28	17	13	2	2	1	67	16	127
2019	11 to 20 years in current department or agency	30	37	11	12	8	2	0	68	20	104
2019	More than 20 years in current department or agency	33	42	10	5	10	0	0	75	15	21
2018	Less than 3 years in current department or agency	25	40	18	11	2	3	2	68	13	102
2018	3 to 10 years in current department or agency	33	37	12	10	5	4	0	73	15	130
2018	11 to 20 years in current department or agency	31	42	11	10	4	1	1	75	14	90
2018	More than 20 years in current department or agency	34	33	18	15	0	0	0	66	15	28
2017	Less than 3 years in current department or agency	35	32	10	7	7	6	2	73	16	107
2017	3 to 10 years in current department or agency	35	34	13	12	2	3	1	71	15	136
2017	11 to 20 years in current department or agency	27	42	15	9	7	0	0	69	16	75
2017	More than 20 years in current department or agency	32	52	4	3	4	4	0	88	8	27
2014	Less than 3 years in current department or agency	42	30	13	5	6	5	0	75	11	79
2014	3 to 10 years in current department or agency	35	36	10	8	7	4	0	74	16	147
2014	11 to 20 years in current department or agency	40	32	8	11	9	0	0	72	20	62
2014	More than 20 years in current department or agency	45	42	3	3	3	3	0	90	7	30

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	37	33	19	5	1	5	0	74	6	112
2019	3 to 10 years in current department or agency	36	35	17	10	2	0	1	71	12	125
2019	11 to 20 years in current department or agency	28	42	20	6	3	1	0	71	9	104
2019	More than 20 years in current department or agency	42	28	20	10	0	0	0	70	10	21
2018	Less than 3 years in current department or agency	23	50	17	8	0	1	1	74	8	101
2018	3 to 10 years in current department or agency	26	46	19	6	2	1	0	72	8	128
2018	11 to 20 years in current department or agency	30	49	11	7	2	1	0	80	9	90
2018	More than 20 years in current department or agency	38	33	20	6	3	0	0	71	10	28

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	19	22	22	11	6	16	4	51	21	113
2019	3 to 10 years in current department or agency	26	16	26	11	10	8	2	48	24	126
2019	11 to 20 years in current department or agency	13	18	22	22	15	9	2	35	41	103
2019	More than 20 years in current department or agency	23	23	25	5	10	10	5	53	17	21
2018	Less than 3 years in current department or agency	15	22	24	7	7	18	7	49	19	102
2018	3 to 10 years in current department or agency	20	21	16	18	12	12	2	47	34	130
2018	11 to 20 years in current department or agency	10	20	18	20	12	13	8	38	40	90
2018	More than 20 years in current department or agency	24	11	22	14	14	7	7	41	33	28
2017	Less than 3 years in current department or agency	20	25	11	9	7	25	3	63	22	107
2017	3 to 10 years in current department or agency	12	20	20	17	16	11	4	38	39	136
2017	11 to 20 years in current department or agency	8	26	22	17	14	9	3	39	35	75
2017	More than 20 years in current department or agency	29	25	16	4	15	7	4	61	21	27
2014	Less than 3 years in current department or agency	19	15	26	6	9	18	8	46	19	79
2014	3 to 10 years in current department or agency	10	14	18	19	15	21	3	32	44	147
2014	11 to 20 years in current department or agency	11	19	20	14	24	8	3	34	44	62
2014	More than 20 years in current department or agency	13	26	16	20	16	10	0	43	40	30

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	50	41	2	4	3	91	7	113
2019	3 to 10 years in current department or agency	48	41	3	5	2	90	7	128
2019	11 to 20 years in current department or agency	53	39	1	6	1	92	7	104
2019	More than 20 years in current department or agency	62	38	0	0	0	100	0	21
2017	Less than 3 years in current department or agency	41	44	4	6	5	86	11	107
2017	3 to 10 years in current department or agency	43	45	5	6	1	88	7	136
2017	11 to 20 years in current department or agency	36	52	5	6	0	88	6	75
2017	More than 20 years in current department or agency	61	32	7	0	0	93	0	27
2014	Less than 3 years in current department or agency	45	39	2	11	3	84	14	78
2014	3 to 10 years in current department or agency	34	52	5	6	4	86	10	147
2014	11 to 20 years in current department or agency	29	58	0	11	2	87	13	62
2014	More than 20 years in current department or agency	57	40	3	0	0	97	0	30

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	49	38	3	7	3	87	10	113
2019	3 to 10 years in current department or agency	49	36	5	8	3	84	11	126
2019	11 to 20 years in current department or agency	46	39	4	11	0	85	11	103
2019	More than 20 years in current department or agency	59	26	10	5	0	84	5	20
2017	Less than 3 years in current department or agency	42	32	11	8	8	74	15	107
2017	3 to 10 years in current department or agency	49	31	4	9	7	80	15	136
2017	11 to 20 years in current department or agency	47	36	3	12	2	83	14	75
2017	More than 20 years in current department or agency	59	30	7	4	0	89	4	27
2014	Less than 3 years in current department or agency	40	36	12	7	4	76	12	79
2014	3 to 10 years in current department or agency	42	35	6	11	5	78	16	147
2014	11 to 20 years in current department or agency	43	36	5	13	3	79	16	62
2014	More than 20 years in current department or agency	84	10	0	6	0	94	6	30

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	48	39	4	4	4	1	88	8	112
2019	3 to 10 years in current department or agency	54	35	10	2	0	0	88	2	127
2019	11 to 20 years in current department or agency	50	35	9	6	0	0	85	6	104
2019	More than 20 years in current department or agency	55	25	14	0	5	0	81	5	21
2017	Less than 3 years in current department or agency	56	33	4	4	2	0	90	6	107
2017	3 to 10 years in current department or agency	54	29	10	4	3	1	84	7	136
2017	11 to 20 years in current department or agency	53	33	8	5	1	0	86	6	75
2017	More than 20 years in current department or agency	73	23	4	0	0	0	96	0	27
2014	Less than 3 years in current department or agency	46	41	5	4	3	0	87	7	79
2014	3 to 10 years in current department or agency	46	35	11	8	1	0	81	8	147
2014	11 to 20 years in current department or agency	40	44	14	0	2	0	84	2	62
2014	More than 20 years in current department or agency	52	35	9	0	0	3	90	0	30

Use of official languages

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	59	26	5	8	1	0	86	9	112
2019	3 to 10 years in current department or agency	62	23	5	9	1	0	85	10	126
2019	11 to 20 years in current department or agency	55	26	9	8	1	1	82	9	103
2019	More than 20 years in current department or agency	52	38	5	5	0	0	90	5	21
2017	Less than 3 years in current department or agency	56	22	8	12	2	0	78	15	107
2017	3 to 10 years in current department or agency	54	21	9	11	4	0	75	16	136
2017	11 to 20 years in current department or agency	56	23	4	13	3	1	79	16	75
2017	More than 20 years in current department or agency	66	22	4	7	0	0	89	7	27
2014	Less than 3 years in current department or agency	56	25	7	8	3	0	82	12	79
2014	3 to 10 years in current department or agency	43	30	14	9	5	0	73	14	147
2014	11 to 20 years in current department or agency	45	31	10	15	0	0	75	15	62
2014	More than 20 years in current department or agency	75	6	9	3	3	3	84	7	30

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	60	25	3	10	2	1	86	12	113
2019	3 to 10 years in current department or agency	58	25	5	7	3	1	84	10	127
2019	11 to 20 years in current department or agency	58	25	6	10	1	0	83	11	104
2019	More than 20 years in current department or agency	57	33	10	0	0	0	90	0	21
2017	Less than 3 years in current department or agency	64	19	7	5	5	0	83	10	107
2017	3 to 10 years in current department or agency	59	24	4	9	3	1	84	12	136
2017	11 to 20 years in current department or agency	60	26	7	4	2	1	87	6	74
2017	More than 20 years in current department or agency	75	19	3	3	0	0	94	3	27
2014	Less than 3 years in current department or agency	68	18	4	4	2	3	90	7	79
2014	3 to 10 years in current department or agency	52	35	3	5	5	0	87	9	147
2014	11 to 20 years in current department or agency	61	25	3	8	0	2	88	8	62
2014	More than 20 years in current department or agency	72	16	3	6	0	3	90	6	30

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	88	7	2	3	0	0	0	96	3	113
2019	3 to 10 years in current department or agency	86	10	2	2	0	0	0	95	2	127
2019	11 to 20 years in current department or agency	79	14	2	3	2	0	0	93	5	104
2019	More than 20 years in current department or agency	81	14	5	0	0	0	0	95	0	21
2017	Less than 3 years in current department or agency	80	8	3	3	2	0	4	91	5	104
2017	3 to 10 years in current department or agency	79	11	4	2	3	1	0	91	5	136
2017	11 to 20 years in current department or agency	74	16	6	3	0	0	1	91	3	75
2017	More than 20 years in current department or agency	86	11	0	0	0	0	3	100	0	27
2014	Less than 3 years in current department or agency	80	9	3	2	0	0	6	95	2	79
2014	3 to 10 years in current department or agency	69	19	5	5	2	0	1	89	6	147
2014	11 to 20 years in current department or agency	73	18	5	3	2	0	0	91	5	62
2014	More than 20 years in current department or agency	81	10	0	0	3	0	6	97	3	30

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	51	28	11	5	1	3	1	82	6	113
2019	3 to 10 years in current department or agency	50	33	12	4	0	1	0	84	4	127
2019	11 to 20 years in current department or agency	36	39	16	3	3	3	0	77	6	104
2019	More than 20 years in current department or agency	49	40	5	5	0	0	0	89	5	20

Collective agreements and terms and conditions of employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	28	40	12	16	3	2	69	19	113
2019	3 to 10 years in current department or agency	34	46	9	5	2	4	83	7	127
2019	11 to 20 years in current department or agency	26	46	13	8	0	8	78	9	104
2019	More than 20 years in current department or agency	47	28	25	0	0	0	75	0	21

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	56	21	13	0	1	7	2	84	1	113
2019	3 to 10 years in current department or agency	60	21	5	2	1	7	4	91	4	127
2019	11 to 20 years in current department or agency	46	33	6	3	1	4	7	89	4	104
2019	More than 20 years in current department or agency	46	29	25	0	0	0	0	75	0	21

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	7	93	113
2019	3 to 10 years in current department or agency	16	84	128
2018	Less than 3 years in current department or agency	14	86	102
2018	3 to 10 years in current department or agency	10	90	131

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	57	43	21
2018	3 to 10 years in current department or agency	38	62	14

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	53	47	21

Question 59c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	0	100	21

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	0	100	21
2018	3 to 10 years in current department or agency	0	100	14

Question 59e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	0	100	21
2018	3 to 10 years in current department or agency	0	100	14

Question 59f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	3 to 10 years in current department or agency	0	100	14

Question 59g. From whom did you experience harassment on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Less than 3 years in current department or agency	0	100	13

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	28	72	21
2018	Less than 3 years in current department or agency	59	41	13

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	33	67	21
2018	3 to 10 years in current department or agency	58	42	14

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	37	63	21
2018	Less than 3 years in current department or agency	54	46	13

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	42	58	21
2018	Less than 3 years in current department or agency	38	62	13
2018	3 to 10 years in current department or agency	45	55	14

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	23	77	21
2018	3 to 10 years in current department or agency	55	45	14

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	47	53	21

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	24	76	21
2018	Less than 3 years in current department or agency	47	53	13

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	0	100	21
2018	3 to 10 years in current department or agency	0	100	14

Question 60j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	3 to 10 years in current department or agency	0	100	14

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	37	63	21
2018	Less than 3 years in current department or agency	36	64	13

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Less than 3 years in current department or agency	37	63	13

Question 60m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	3 to 10 years in current department or agency	0	100	14

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	3 to 10 years in current department or agency	44	56	14

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	39	61	21

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Less than 3 years in current department or agency	0	100	13

Question 61e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	0	100	21

Question 61f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	0	100	21
2018	3 to 10 years in current department or agency	0	100	14

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	3 to 10 years in current department or agency	42	58	14

Question 62a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Less than 3 years in current department or agency	0	100	13

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	28	72	21

Question 62c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Less than 3 years in current department or agency	0	100	13

Question 62d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Less than 3 years in current department or agency	0	100	13
2018	3 to 10 years in current department or agency	0	100	14

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	3 to 10 years in current department or agency	0	100	14

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	0	100	21
2018	Less than 3 years in current department or agency	39	61	13

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	38	62	21
2018	3 to 10 years in current department or agency	48	52	14

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	57	43	21

Question 62m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Less than 3 years in current department or agency	0	100	13

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	47	53	21
2018	3 to 10 years in current department or agency	59	41	14

Question 62o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	0	100	21

Question 62p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Less than 3 years in current department or agency	0	100	13

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	15	85	113
2019	3 to 10 years in current department or agency	15	85	128
2019	11 to 20 years in current department or agency	19	81	104
2019	More than 20 years in current department or agency	0	100	21

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	14	17	15	8	3	35	9	54	19	113
2019	3 to 10 years in current department or agency	17	16	19	9	2	29	8	51	19	127
2019	11 to 20 years in current department or agency	13	18	23	5	8	29	4	46	19	104
2019	More than 20 years in current department or agency	23	4	19	5	5	34	9	49	18	21
2018	Less than 3 years in current department or agency	25	14	15	4	4	33	5	62	14	101
2018	3 to 10 years in current department or agency	15	13	17	6	3	34	12	51	16	131
2018	11 to 20 years in current department or agency	13	23	22	4	3	27	7	56	11	89
2018	More than 20 years in current department or agency	20	7	25	10	7	22	8	40	24	27
2017	Less than 3 years in current department or agency	15	21	11	4	2	28	18	67	12	107
2017	3 to 10 years in current department or agency	11	24	18	6	7	31	4	54	19	136
2017	11 to 20 years in current department or agency	8	18	24	8	9	26	7	38	26	75
2017	More than 20 years in current department or agency	25	19	11	0	4	26	16	75	6	27
2014	Less than 3 years in current department or agency	15	17	11	0	2	45	11	71	5	79
2014	3 to 10 years in current department or agency	8	11	21	6	11	36	7	34	29	147
2014	11 to 20 years in current department or agency	19	13	18	6	6	33	3	51	20	62
2014	More than 20 years in current department or agency	19	22	16	4	3	29	6	64	11	30

Question 65. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	33	26	14	5	1	19	1	74	8	113
2019	3 to 10 years in current department or agency	31	30	20	8	2	7	2	67	11	128
2019	11 to 20 years in current department or agency	28	40	15	6	5	6	0	72	11	104
2019	More than 20 years in current department or agency	37	10	29	5	5	10	5	54	12	21
2018	Less than 3 years in current department or agency	36	31	19	3	3	7	0	73	7	101
2018	3 to 10 years in current department or agency	27	38	14	7	1	13	0	75	9	130
2018	11 to 20 years in current department or agency	24	49	18	2	3	4	0	76	6	89
2018	More than 20 years in current department or agency	35	31	18	7	7	3	0	68	13	28
2017	Less than 3 years in current department or agency	29	31	11	9	3	15	2	72	15	107
2017	3 to 10 years in current department or agency	26	37	18	5	6	7	1	69	12	136
2017	11 to 20 years in current department or agency	19	37	20	5	10	8	0	61	17	75
2017	More than 20 years in current department or agency	33	37	11	4	4	7	4	79	8	27
2014	Less than 3 years in current department or agency	25	29	16	0	5	23	1	71	7	78
2014	3 to 10 years in current department or agency	16	30	18	3	9	23	1	61	16	147
2014	11 to 20 years in current department or agency	28	27	16	6	6	14	2	65	15	62
2014	More than 20 years in current department or agency	30	38	17	3	3	9	0	74	7	30

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	4	96	113
2019	3 to 10 years in current department or agency	6	94	128
2019	11 to 20 years in current department or agency	14	86	104
2019	More than 20 years in current department or agency	0	100	21
2018	Less than 3 years in current department or agency	5	95	102
2018	3 to 10 years in current department or agency	10	90	130

Question 67a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	3 to 10 years in current department or agency	48	52	13

Question 67c. From whom did you experience discrimination on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	11 to 20 years in current department or agency	0	100	14
2018	3 to 10 years in current department or agency	0	100	13

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	11 to 20 years in current department or agency	0	100	14
2018	3 to 10 years in current department or agency	0	100	13

Question 67e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	11 to 20 years in current department or agency	0	100	14
2018	3 to 10 years in current department or agency	0	100	13

Question 67f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	3 to 10 years in current department or agency	0	100	13

Question 67g. From whom did you experience discrimination on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	11 to 20 years in current department or agency	0	100	14
2018	3 to 10 years in current department or agency	0	100	13

Question 68e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	11 to 20 years in current department or agency	44	56	14

Question 68f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	11 to 20 years in current department or agency	37	63	14
2018	3 to 10 years in current department or agency	44	56	13

Question 68g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	11 to 20 years in current department or agency	0	100	14

Question 68h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	11 to 20 years in current department or agency	0	100	14

Question 68i. Please indicate the type of discrimination you experienced. Marital status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	3 to 10 years in current department or agency	0	100	13

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	11 to 20 years in current department or agency	0	100	14
2018	3 to 10 years in current department or agency	0	100	13

Question 68l. Please indicate the type of discrimination you experienced. Disability
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	11 to 20 years in current department or agency	36	64	14
2018	3 to 10 years in current department or agency	0	100	13

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	11 to 20 years in current department or agency	0	100	14

Question 68n. Please indicate the type of discrimination you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	3 to 10 years in current department or agency	0	100	13

Question 69c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	11 to 20 years in current department or agency	0	100	14

Question 69e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	11 to 20 years in current department or agency	0	100	14
2018	3 to 10 years in current department or agency	0	100	13

Question 69f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	11 to 20 years in current department or agency	0	100	14
2018	3 to 10 years in current department or agency	0	100	13

Question 69g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	11 to 20 years in current department or agency	0	100	14

Question 69h. What action(s) did you take to address the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	11 to 20 years in current department or agency	0	100	14

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	11 to 20 years in current department or agency	65	35	14
2018	3 to 10 years in current department or agency	59	41	13

Question 70a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	11 to 20 years in current department or agency	0	100	14

Question 70d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	11 to 20 years in current department or agency	0	100	14
2018	3 to 10 years in current department or agency	0	100	13

Question 70f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	11 to 20 years in current department or agency	0	100	14
2018	3 to 10 years in current department or agency	0	100	13

Question 70j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	11 to 20 years in current department or agency	43	57	14
2018	3 to 10 years in current department or agency	37	63	13

Question 70l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	3 to 10 years in current department or agency	44	56	13

Question 70m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	3 to 10 years in current department or agency	0	100	13

Question 70n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	11 to 20 years in current department or agency	51	49	14

Question 70o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	11 to 20 years in current department or agency	0	100	14
2018	3 to 10 years in current department or agency	0	100	13

Question 70p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	11 to 20 years in current department or agency	0	100	14

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	9	91	113
2019	3 to 10 years in current department or agency	9	91	128
2019	11 to 20 years in current department or agency	14	86	104
2019	More than 20 years in current department or agency	0	100	21

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	15	13	17	5	1	41	8	55	11	111
2019	3 to 10 years in current department or agency	16	12	13	8	2	38	10	55	18	128
2019	11 to 20 years in current department or agency	16	13	22	6	4	33	6	48	16	103
2019	More than 20 years in current department or agency	23	8	20	0	0	39	9	62	0	21
2018	Less than 3 years in current department or agency	27	13	16	3	2	35	4	65	9	102
2018	3 to 10 years in current department or agency	15	13	17	5	1	40	9	54	13	130
2018	11 to 20 years in current department or agency	13	26	19	2	4	28	8	61	8	88
2018	More than 20 years in current department or agency	27	11	30	3	0	22	8	53	5	28
2017	Less than 3 years in current department or agency	20	12	13	1	3	36	15	65	8	107
2017	3 to 10 years in current department or agency	11	20	15	3	3	44	4	61	11	135
2017	11 to 20 years in current department or agency	10	23	20	4	7	32	4	51	17	74
2017	More than 20 years in current department or agency	30	7	4	0	4	51	4	84	8	26
2014	Less than 3 years in current department or agency	15	16	8	1	1	49	10	74	5	79
2014	3 to 10 years in current department or agency	9	15	17	2	4	46	7	50	13	147
2014	11 to 20 years in current department or agency	11	20	18	3	3	40	5	56	12	62
2014	More than 20 years in current department or agency	23	16	19	6	0	36	0	61	10	30

Question 73. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	33	27	19	4	1	16	1	72	5	113
2019	3 to 10 years in current department or agency	33	24	16	9	2	15	2	68	13	128
2019	11 to 20 years in current department or agency	26	36	22	4	3	6	3	68	7	104
2019	More than 20 years in current department or agency	39	15	36	0	0	5	5	60	0	20
2018	Less than 3 years in current department or agency	36	33	12	5	1	11	1	79	7	102
2018	3 to 10 years in current department or agency	28	28	20	4	1	18	0	68	7	131
2018	11 to 20 years in current department or agency	28	45	17	1	5	4	0	76	6	89
2018	More than 20 years in current department or agency	42	22	29	0	3	3	0	67	3	28
2017	Less than 3 years in current department or agency	35	29	12	4	2	16	2	77	8	107
2017	3 to 10 years in current department or agency	26	39	17	3	3	11	1	74	6	135
2017	11 to 20 years in current department or agency	25	29	20	4	5	16	1	65	11	75
2017	More than 20 years in current department or agency	38	39	8	0	4	12	0	87	4	26
2014	Less than 3 years in current department or agency	27	33	14	0	1	24	1	80	1	79
2014	3 to 10 years in current department or agency	21	28	16	6	3	26	1	67	12	146
2014	11 to 20 years in current department or agency	29	26	16	3	3	21	2	71	8	62
2014	More than 20 years in current department or agency	35	29	13	0	7	16	0	76	8	29

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	17	83	113
2019	3 to 10 years in current department or agency	13	87	128
2019	11 to 20 years in current department or agency	20	80	103
2019	More than 20 years in current department or agency	0	100	21
2017	Less than 3 years in current department or agency	16	84	107
2017	3 to 10 years in current department or agency	20	80	135
2017	11 to 20 years in current department or agency	17	83	75
2017	More than 20 years in current department or agency	19	81	26
2014	Less than 3 years in current department or agency	11	89	79
2014	3 to 10 years in current department or agency	15	85	147
2014	11 to 20 years in current department or agency	14	86	62

Question 80. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	63	37	19
2019	3 to 10 years in current department or agency	89	11	17
2019	11 to 20 years in current department or agency	81	19	20
2017	Less than 3 years in current department or agency	79	21	19
2017	3 to 10 years in current department or agency	96	4	27
2017	11 to 20 years in current department or agency	65	35	12
2014	3 to 10 years in current department or agency	71	29	20

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	54	28	9	0	9	90	0	11
2019	3 to 10 years in current department or agency	68	26	0	7	0	93	7	15
2019	11 to 20 years in current department or agency	57	30	0	13	0	87	13	16
2017	Less than 3 years in current department or agency	54	14	6	25	0	69	25	15
2017	3 to 10 years in current department or agency	58	26	11	5	0	84	5	26
2014	3 to 10 years in current department or agency	57	43	0	0	0	100	0	15

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Workplace well-being

A psychologically healthy workplace

Question 30. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	72	14	12	1	1	0	0	86	2	113
2019	3 to 10 years in current department or agency	66	24	5	4	1	1	0	90	5	128
2019	11 to 20 years in current department or agency	66	17	6	4	6	0	1	84	10	104
2019	More than 20 years in current department or agency	66	14	10	0	5	5	0	85	5	21
2018	Less than 3 years in current department or agency	68	22	6	1	1	0	2	91	2	102
2018	3 to 10 years in current department or agency	57	24	12	3	2	0	2	83	5	130
2018	11 to 20 years in current department or agency	50	30	9	6	4	1	0	81	10	88
2018	More than 20 years in current department or agency	58	26	8	4	3	0	0	84	8	27
2017	Less than 3 years in current department or agency	67	16	5	2	6	1	3	86	8	107
2017	3 to 10 years in current department or agency	57	28	7	3	3	1	0	87	6	136
2017	11 to 20 years in current department or agency	52	30	10	4	4	1	0	83	8	75
2017	More than 20 years in current department or agency	70	8	4	0	7	11	0	88	8	27

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	26	30	26	13	0	4	58	14	23
2019	3 to 10 years in current department or agency	25	51	13	9	2	0	77	10	45
2019	11 to 20 years in current department or agency	19	49	15	11	4	2	73	11	49
2019	More than 20 years in current department or agency	32	42	9	18	0	0	74	18	12

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	29	45	17	3	1	3	1	78	4	113
2019	3 to 10 years in current department or agency	36	43	11	5	2	2	0	81	7	128
2019	11 to 20 years in current department or agency	38	42	14	2	4	0	0	80	6	104
2019	More than 20 years in current department or agency	47	28	20	0	5	0	0	75	5	21
2018	Less than 3 years in current department or agency	32	43	14	8	2	2	0	76	10	102
2018	3 to 10 years in current department or agency	42	43	9	5	1	1	0	85	6	131
2018	11 to 20 years in current department or agency	44	38	10	4	3	0	0	82	7	90
2018	More than 20 years in current department or agency	55	33	12	0	0	0	0	88	0	27
2017	Less than 3 years in current department or agency	32	45	8	5	3	5	1	83	9	107
2017	3 to 10 years in current department or agency	34	46	13	5	1	1	0	80	7	136
2017	11 to 20 years in current department or agency	29	55	5	7	3	1	0	85	10	75
2017	More than 20 years in current department or agency	63	26	7	4	0	0	0	89	4	27

Question 78. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	36	45	11	7	0	0	82	7	113
2019	3 to 10 years in current department or agency	35	37	17	7	2	1	74	10	128
2019	11 to 20 years in current department or agency	33	40	11	10	5	0	74	15	104
2019	More than 20 years in current department or agency	51	24	15	5	5	0	75	10	21
2018	Less than 3 years in current department or agency	37	40	13	3	5	1	79	8	102
2018	3 to 10 years in current department or agency	32	34	26	5	4	0	66	9	131
2018	11 to 20 years in current department or agency	33	45	12	5	4	1	79	9	90
2018	More than 20 years in current department or agency	38	44	10	8	0	0	82	8	28
2017	Less than 3 years in current department or agency	32	41	13	7	4	3	75	11	107
2017	3 to 10 years in current department or agency	19	47	23	7	3	1	67	10	136
2017	11 to 20 years in current department or agency	22	43	18	7	8	1	66	15	75
2017	More than 20 years in current department or agency	36	41	19	0	4	0	77	4	27

Work-related stress

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	20	30	23	16	11	0	1	50	27	112
2019	3 to 10 years in current department or agency	35	24	20	6	12	1	2	61	18	128
2019	11 to 20 years in current department or agency	30	35	19	10	5	0	1	66	14	104
2019	More than 20 years in current department or agency	53	28	20	0	0	0	0	80	0	21
2018	Less than 3 years in current department or agency	20	28	22	10	20	0	0	48	30	102
2018	3 to 10 years in current department or agency	26	27	19	8	19	0	2	53	27	131
2018	11 to 20 years in current department or agency	31	19	28	15	6	0	1	50	22	89
2018	More than 20 years in current department or agency	41	17	20	5	12	0	6	62	17	28
2017	Less than 3 years in current department or agency	15	15	19	18	29	0	3	31	49	107
2017	3 to 10 years in current department or agency	23	23	18	19	17	0	1	46	36	136
2017	11 to 20 years in current department or agency	23	25	29	8	15	0	0	48	23	75
2017	More than 20 years in current department or agency	32	33	20	12	4	0	0	64	16	27

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	30	26	29	11	3	1	1	57	13	112
2019	3 to 10 years in current department or agency	23	37	21	12	5	0	2	61	17	128
2019	11 to 20 years in current department or agency	19	36	28	10	6	1	0	55	17	103
2019	More than 20 years in current department or agency	28	30	34	8	0	0	0	58	8	21
2018	Less than 3 years in current department or agency	20	38	28	8	5	0	1	58	14	102
2018	3 to 10 years in current department or agency	18	35	28	13	5	0	1	54	17	131
2018	11 to 20 years in current department or agency	15	29	34	17	5	0	0	44	22	89
2018	More than 20 years in current department or agency	28	31	30	8	3	0	0	59	11	28
2017	Less than 3 years in current department or agency	28	28	22	11	8	0	3	57	20	107
2017	3 to 10 years in current department or agency	12	31	36	16	3	0	2	44	19	135
2017	11 to 20 years in current department or agency	10	28	32	18	10	0	1	39	29	73
2017	More than 20 years in current department or agency	22	30	40	4	4	0	0	52	8	27

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	43	29	19	5	3	1	73	8	111
2019	3 to 10 years in current department or agency	33	32	18	8	5	4	68	13	127
2019	11 to 20 years in current department or agency	27	28	29	11	5	1	55	16	104
2019	More than 20 years in current department or agency	32	40	24	4	0	0	72	4	21
2018	Less than 3 years in current department or agency	34	34	17	11	3	1	69	14	101
2018	3 to 10 years in current department or agency	21	44	27	6	1	2	66	7	130
2018	11 to 20 years in current department or agency	18	33	35	10	4	0	51	14	89
2018	More than 20 years in current department or agency	25	32	26	13	5	0	57	17	28
2017	Less than 3 years in current department or agency	31	36	16	5	9	3	70	14	107
2017	3 to 10 years in current department or agency	18	37	28	9	6	2	56	15	135
2017	11 to 20 years in current department or agency	10	39	20	16	14	1	49	30	75
2017	More than 20 years in current department or agency	22	36	30	8	0	4	61	8	27

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	31	23	26	11	8	1	1	55	19	112
2019	3 to 10 years in current department or agency	25	31	20	14	9	0	2	57	23	128
2019	11 to 20 years in current department or agency	17	34	22	16	10	1	0	51	26	104
2019	More than 20 years in current department or agency	38	43	4	10	4	0	0	81	14	21
2018	Less than 3 years in current department or agency	24	32	18	14	11	0	1	56	26	102
2018	3 to 10 years in current department or agency	14	31	25	20	9	0	1	46	29	130
2018	11 to 20 years in current department or agency	18	16	44	14	7	1	0	34	22	89
2018	More than 20 years in current department or agency	28	28	28	12	3	0	0	57	16	28
2017	Less than 3 years in current department or agency	30	26	16	14	8	0	6	60	23	107
2017	3 to 10 years in current department or agency	12	32	27	19	8	0	2	45	27	135
2017	11 to 20 years in current department or agency	13	28	25	17	15	1	1	42	33	75
2017	More than 20 years in current department or agency	33	22	33	4	4	0	4	57	9	27

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	66	20	8	2	0	0	4	90	2	112
2019	3 to 10 years in current department or agency	58	27	7	3	1	0	4	89	4	127
2019	11 to 20 years in current department or agency	46	33	10	5	3	0	3	82	8	103
2019	More than 20 years in current department or agency	42	39	9	0	0	0	10	90	0	21
2018	Less than 3 years in current department or agency	59	27	10	0	1	0	3	88	1	101
2018	3 to 10 years in current department or agency	55	28	12	1	0	1	2	87	1	131
2018	11 to 20 years in current department or agency	40	35	18	2	3	0	1	77	5	89
2018	More than 20 years in current department or agency	47	27	7	7	0	0	13	84	8	28
2017	Less than 3 years in current department or agency	54	19	12	2	1	0	11	83	4	107
2017	3 to 10 years in current department or agency	42	33	15	2	0	1	7	81	2	135
2017	11 to 20 years in current department or agency	32	31	22	4	4	0	7	68	8	75
2017	More than 20 years in current department or agency	51	25	8	0	0	0	16	90	0	27

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	52	21	14	8	3	2	75	11	113
2019	3 to 10 years in current department or agency	43	26	18	8	5	1	69	13	127
2019	11 to 20 years in current department or agency	35	30	18	11	6	0	65	17	103
2019	More than 20 years in current department or agency	48	34	4	5	4	5	86	10	21
2018	Less than 3 years in current department or agency	42	31	14	8	5	0	73	13	102
2018	3 to 10 years in current department or agency	40	30	17	8	3	2	71	11	130
2018	11 to 20 years in current department or agency	32	32	18	9	8	0	65	17	90
2018	More than 20 years in current department or agency	39	36	14	11	0	0	75	11	28
2017	Less than 3 years in current department or agency	34	39	11	8	6	2	75	14	106
2017	3 to 10 years in current department or agency	28	32	25	10	4	1	60	14	135
2017	11 to 20 years in current department or agency	22	36	23	9	9	0	58	19	73
2017	More than 20 years in current department or agency	45	30	18	4	4	0	75	7	27

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	46	32	13	5	2	0	2	79	7	113
2019	3 to 10 years in current department or agency	39	35	17	7	1	2	0	75	8	127
2019	11 to 20 years in current department or agency	28	38	26	5	3	0	0	67	8	103
2019	More than 20 years in current department or agency	54	41	5	0	0	0	0	95	0	20
2018	Less than 3 years in current department or agency	39	38	10	7	4	0	2	79	11	101
2018	3 to 10 years in current department or agency	33	34	18	8	4	2	2	69	12	131
2018	11 to 20 years in current department or agency	27	39	21	8	5	0	0	67	12	90
2018	More than 20 years in current department or agency	32	43	25	0	0	0	0	75	0	28
2017	Less than 3 years in current department or agency	34	31	18	7	6	0	3	68	14	105
2017	3 to 10 years in current department or agency	32	34	24	5	4	1	0	67	10	135
2017	11 to 20 years in current department or agency	18	37	29	10	6	0	1	56	16	73
2017	More than 20 years in current department or agency	34	36	23	4	0	4	0	72	4	27

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	35	44	12	7	2	0	1	80	9	113
2019	3 to 10 years in current department or agency	33	42	15	6	2	1	1	76	8	127
2019	11 to 20 years in current department or agency	30	34	26	6	3	0	0	65	9	101
2019	More than 20 years in current department or agency	49	25	16	4	0	0	5	79	5	20
2018	Less than 3 years in current department or agency	36	33	21	4	4	0	2	71	8	99
2018	3 to 10 years in current department or agency	31	38	18	10	1	1	2	71	11	130
2018	11 to 20 years in current department or agency	27	45	19	7	2	0	0	72	9	90
2018	More than 20 years in current department or agency	44	24	17	8	0	4	3	73	8	28
2017	Less than 3 years in current department or agency	32	38	15	10	2	1	3	73	12	105
2017	3 to 10 years in current department or agency	20	41	24	11	3	0	1	61	14	135
2017	11 to 20 years in current department or agency	16	38	30	9	6	0	1	54	15	73
2017	More than 20 years in current department or agency	37	18	33	4	0	0	8	59	5	27

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	40	31	17	6	5	0	1	72	11	113
2019	3 to 10 years in current department or agency	42	31	14	10	2	0	1	74	12	127
2019	11 to 20 years in current department or agency	36	35	12	11	6	0	0	71	17	103
2019	More than 20 years in current department or agency	44	46	10	0	0	0	0	90	0	20
2018	Less than 3 years in current department or agency	45	24	19	5	6	0	1	70	11	99
2018	3 to 10 years in current department or agency	31	37	18	8	4	0	2	69	12	131
2018	11 to 20 years in current department or agency	32	40	18	7	2	0	0	73	9	90
2018	More than 20 years in current department or agency	39	37	18	7	0	0	0	76	7	28
2017	Less than 3 years in current department or agency	36	32	10	8	8	0	5	72	18	106
2017	3 to 10 years in current department or agency	30	30	22	12	4	1	1	61	17	135
2017	11 to 20 years in current department or agency	26	36	28	4	4	0	1	63	9	73
2017	More than 20 years in current department or agency	44	33	19	0	0	0	4	81	0	27

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	57	26	10	4	3	1	83	6	111
2019	3 to 10 years in current department or agency	50	23	15	4	6	1	74	10	126
2019	11 to 20 years in current department or agency	48	22	12	9	10	0	70	19	103
2019	More than 20 years in current department or agency	44	30	21	0	5	0	74	5	20

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	45	33	13	6	2	0	1	79	8	113
2019	3 to 10 years in current department or agency	51	28	10	8	3	0	1	79	11	127
2019	11 to 20 years in current department or agency	40	35	18	4	3	0	0	75	7	101
2019	More than 20 years in current department or agency	53	26	16	5	0	0	0	79	5	19
2018	Less than 3 years in current department or agency	32	42	19	2	4	0	1	75	5	99
2018	3 to 10 years in current department or agency	40	32	18	5	3	1	2	74	8	131
2018	11 to 20 years in current department or agency	34	31	24	7	1	1	1	67	8	90
2018	More than 20 years in current department or agency	47	25	25	3	0	0	0	72	3	28
2017	Less than 3 years in current department or agency	37	33	18	6	5	0	2	70	11	106
2017	3 to 10 years in current department or agency	27	46	20	5	0	1	1	75	5	135
2017	11 to 20 years in current department or agency	27	32	25	10	4	1	1	60	14	73
2017	More than 20 years in current department or agency	37	23	23	7	3	0	8	65	11	27

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	59	25	9	3	3	0	2	86	6	112
2019	3 to 10 years in current department or agency	59	21	11	2	4	0	2	82	7	126
2019	11 to 20 years in current department or agency	51	28	15	1	4	0	1	80	5	101
2019	More than 20 years in current department or agency	64	20	0	5	11	0	0	84	16	20
2018	Less than 3 years in current department or agency	57	21	16	3	1	1	1	80	4	100
2018	3 to 10 years in current department or agency	53	22	14	4	4	0	3	78	8	130
2018	11 to 20 years in current department or agency	60	18	13	4	0	1	4	82	4	90
2018	More than 20 years in current department or agency	51	19	19	7	3	0	0	70	10	28
2017	Less than 3 years in current department or agency	60	18	8	9	4	0	1	78	13	107
2017	3 to 10 years in current department or agency	63	21	10	3	1	0	2	86	4	135
2017	11 to 20 years in current department or agency	52	27	12	6	3	0	1	80	9	75
2017	More than 20 years in current department or agency	53	28	0	11	0	0	8	88	12	27

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	74	15	1	0	1	1	8	98	1	113
2019	3 to 10 years in current department or agency	78	9	1	2	2	0	10	96	4	125
2019	11 to 20 years in current department or agency	76	6	2	1	2	0	13	94	3	103
2019	More than 20 years in current department or agency	79	0	0	0	5	0	16	94	6	20
2018	Less than 3 years in current department or agency	79	12	4	1	2	0	2	93	3	100
2018	3 to 10 years in current department or agency	75	11	6	1	1	0	6	92	2	131
2018	11 to 20 years in current department or agency	81	10	2	1	0	1	5	96	1	90
2018	More than 20 years in current department or agency	68	19	3	0	0	0	10	96	0	28

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	74	13	4	1	4	2	2	90	6	112
2019	3 to 10 years in current department or agency	72	9	10	2	4	2	2	83	6	128
2019	11 to 20 years in current department or agency	63	15	9	8	4	0	2	79	12	104
2019	More than 20 years in current department or agency	81	5	5	0	5	0	5	89	5	21
2018	Less than 3 years in current department or agency	73	11	6	2	6	0	2	86	9	101
2018	3 to 10 years in current department or agency	69	15	8	2	1	0	4	88	4	130
2018	11 to 20 years in current department or agency	73	12	8	0	5	0	2	87	5	90
2018	More than 20 years in current department or agency	58	12	5	7	3	3	12	82	12	27
2017	Less than 3 years in current department or agency	71	12	5	2	4	2	4	88	7	106
2017	3 to 10 years in current department or agency	69	15	3	7	3	1	2	87	10	135
2017	11 to 20 years in current department or agency	66	20	4	4	3	0	4	89	7	75
2017	More than 20 years in current department or agency	80	8	0	4	4	0	4	92	8	27

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	64	18	10	5	2	1	1	84	6	112
2019	3 to 10 years in current department or agency	59	25	10	3	1	0	2	85	5	128
2019	11 to 20 years in current department or agency	47	38	8	6	1	0	1	85	7	103
2019	More than 20 years in current department or agency	47	33	5	10	5	0	0	80	15	21
2018	Less than 3 years in current department or agency	57	21	13	4	2	0	2	80	7	102
2018	3 to 10 years in current department or agency	48	26	17	3	5	0	2	75	8	129
2018	11 to 20 years in current department or agency	44	34	18	3	2	0	0	77	5	88
2018	More than 20 years in current department or agency	53	20	20	0	5	0	3	75	5	27
2017	Less than 3 years in current department or agency	61	22	8	2	2	2	3	87	4	106
2017	3 to 10 years in current department or agency	49	29	15	1	2	1	2	81	4	135
2017	11 to 20 years in current department or agency	38	33	20	3	4	0	1	72	7	74
2017	More than 20 years in current department or agency	66	14	7	4	4	0	4	84	8	27

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	64	16	7	7	3	1	1	82	10	109
2019	3 to 10 years in current department or agency	60	19	10	5	3	0	2	81	9	126
2019	11 to 20 years in current department or agency	56	23	9	5	6	0	1	80	11	102
2019	More than 20 years in current department or agency	62	19	5	5	10	0	0	81	15	21
2018	Less than 3 years in current department or agency	64	11	12	5	5	0	3	78	10	102
2018	3 to 10 years in current department or agency	51	21	15	6	4	0	2	74	11	130
2018	11 to 20 years in current department or agency	46	32	12	5	6	0	0	78	10	88
2018	More than 20 years in current department or agency	54	10	19	10	5	0	3	66	15	28
2017	Less than 3 years in current department or agency	71	11	3	4	6	2	3	87	10	105
2017	3 to 10 years in current department or agency	54	22	10	10	2	1	1	77	13	134
2017	11 to 20 years in current department or agency	49	29	13	0	7	0	1	79	7	75
2017	More than 20 years in current department or agency	70	15	4	4	4	0	4	88	8	27

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	66	10	4	2	2	1	15	91	4	112
2019	3 to 10 years in current department or agency	58	16	5	2	0	0	20	91	3	125
2019	11 to 20 years in current department or agency	43	22	9	2	0	1	23	86	2	104
2019	More than 20 years in current department or agency	34	29	11	0	0	0	26	86	0	20
2018	Less than 3 years in current department or agency	58	12	2	3	1	0	24	93	5	99
2018	3 to 10 years in current department or agency	55	14	6	1	1	0	23	91	2	129
2018	11 to 20 years in current department or agency	42	25	7	3	0	0	22	87	4	88
2018	More than 20 years in current department or agency	48	14	10	0	5	0	24	81	6	28
2017	Less than 3 years in current department or agency	51	14	6	1	0	2	26	89	2	107
2017	3 to 10 years in current department or agency	57	11	6	2	1	0	23	88	5	135
2017	11 to 20 years in current department or agency	35	21	16	3	3	0	24	72	7	74
2017	More than 20 years in current department or agency	51	18	4	4	0	4	20	90	6	27

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	76	15	4	0	2	1	2	94	2	111
2019	3 to 10 years in current department or agency	71	15	3	2	1	0	8	93	3	125
2019	11 to 20 years in current department or agency	69	23	6	0	1	0	2	93	1	104
2019	More than 20 years in current department or agency	71	19	5	0	0	0	5	95	0	21
2018	Less than 3 years in current department or agency	72	15	3	2	2	1	5	93	4	102
2018	3 to 10 years in current department or agency	70	18	5	2	1	0	4	91	3	128
2018	11 to 20 years in current department or agency	65	18	7	0	0	1	9	93	0	88
2018	More than 20 years in current department or agency	65	21	3	0	5	0	6	92	5	28
2017	Less than 3 years in current department or agency	71	14	2	1	1	0	10	95	2	106
2017	3 to 10 years in current department or agency	71	18	6	0	0	0	6	94	0	135
2017	11 to 20 years in current department or agency	67	20	5	1	0	0	7	93	1	74
2017	More than 20 years in current department or agency	58	23	7	4	0	0	8	88	5	27

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	76	12	3	2	5	2	89	7	112
2019	3 to 10 years in current department or agency	87	3	1	1	2	6	96	3	127
2019	11 to 20 years in current department or agency	82	10	2	1	2	3	95	3	103
2019	More than 20 years in current department or agency	90	5	0	0	0	5	100	0	21
2018	Less than 3 years in current department or agency	75	10	3	4	4	4	89	8	102
2018	3 to 10 years in current department or agency	76	12	2	3	3	5	91	6	130
2018	11 to 20 years in current department or agency	73	12	6	2	1	5	90	3	88
2018	More than 20 years in current department or agency	68	12	0	3	5	11	91	9	28
2017	Less than 3 years in current department or agency	72	8	5	4	3	9	87	8	107
2017	3 to 10 years in current department or agency	81	10	2	2	2	3	93	4	135
2017	11 to 20 years in current department or agency	70	18	3	1	1	7	94	3	75
2017	More than 20 years in current department or agency	73	11	4	4	0	8	91	5	27

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	52	20	22	1	3	1	1	74	4	112
2019	3 to 10 years in current department or agency	48	27	16	4	2	0	3	77	6	127
2019	11 to 20 years in current department or agency	54	29	11	4	1	0	2	84	5	104
2019	More than 20 years in current department or agency	54	26	20	0	0	0	0	80	0	20
2018	Less than 3 years in current department or agency	55	26	13	3	2	0	1	81	5	102
2018	3 to 10 years in current department or agency	44	26	22	3	4	0	2	71	7	130
2018	11 to 20 years in current department or agency	44	34	14	5	2	0	1	78	8	88
2018	More than 20 years in current department or agency	50	28	8	11	0	0	3	81	11	27
2017	Less than 3 years in current department or agency	49	29	15	1	2	0	4	81	3	107
2017	3 to 10 years in current department or agency	46	33	12	5	2	0	2	80	7	135
2017	11 to 20 years in current department or agency	50	32	12	3	1	0	3	84	4	75
2017	More than 20 years in current department or agency	42	31	19	4	4	0	0	73	8	26

Question 75. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	29	37	26	6	0	0	1	67	6	113
2019	3 to 10 years in current department or agency	16	38	33	13	1	0	0	53	14	128
2019	11 to 20 years in current department or agency	12	34	43	6	5	0	0	47	11	104
2019	More than 20 years in current department or agency	23	38	34	5	0	0	0	61	5	21
2018	Less than 3 years in current department or agency	20	35	33	7	4	0	0	55	11	102
2018	3 to 10 years in current department or agency	15	30	42	13	1	0	0	45	14	131
2018	11 to 20 years in current department or agency	15	28	44	9	4	0	0	43	13	90
2018	More than 20 years in current department or agency	18	26	49	8	0	0	0	43	8	28
2017	Less than 3 years in current department or agency	15	35	34	8	6	2	0	51	14	106
2017	3 to 10 years in current department or agency	6	35	44	14	1	0	0	41	15	136
2017	11 to 20 years in current department or agency	11	26	45	12	5	0	0	37	17	75
2017	More than 20 years in current department or agency	14	44	35	4	4	0	0	58	7	27

Question 76. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	4	12	30	29	24	0	1	54	16	113
2019	3 to 10 years in current department or agency	4	12	39	34	11	0	0	45	16	128
2019	11 to 20 years in current department or agency	9	13	45	21	11	1	0	32	22	102
2019	More than 20 years in current department or agency	0	4	48	24	23	0	0	47	4	21
2018	Less than 3 years in current department or agency	7	10	44	16	23	0	0	39	17	102
2018	3 to 10 years in current department or agency	4	17	35	29	15	0	0	44	20	129
2018	11 to 20 years in current department or agency	3	17	40	29	11	0	0	39	21	89
2018	More than 20 years in current department or agency	0	14	60	14	12	0	0	26	14	27
2017	Less than 3 years in current department or agency	7	8	34	31	20	0	0	51	15	106
2017	3 to 10 years in current department or agency	1	22	40	30	7	0	0	37	23	136
2017	11 to 20 years in current department or agency	7	13	46	27	7	0	0	34	20	75
2017	More than 20 years in current department or agency	4	11	50	28	7	0	0	36	15	27

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Compensation

Pay or other compensation issues

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	15	35	24	12	14	1	0	15	85	112
2019	3 to 10 years in current department or agency	21	36	19	12	9	1	2	22	78	128
2019	11 to 20 years in current department or agency	31	33	19	8	7	2	1	31	69	104
2019	More than 20 years in current department or agency	57	23	15	5	0	0	0	57	43	21
2018	Less than 3 years in current department or agency	26	22	27	13	12	1	0	26	74	101
2018	3 to 10 years in current department or agency	32	28	20	6	10	1	2	33	67	131
2018	11 to 20 years in current department or agency	40	20	22	13	4	1	0	41	59	90
2018	More than 20 years in current department or agency	45	21	14	9	5	7	0	49	51	28
2017	Less than 3 years in current department or agency	21	12	24	23	17	3	0	21	79	107
2017	3 to 10 years in current department or agency	27	22	23	12	13	3	1	28	72	136
2017	11 to 20 years in current department or agency	32	30	11	12	9	7	0	34	66	75
2017	More than 20 years in current department or agency	53	24	12	8	4	0	0	53	47	27

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	66	34	93
2019	3 to 10 years in current department or agency	53	47	97

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 84. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	41	59	93
2019	3 to 10 years in current department or agency	47	53	96
2018	Less than 3 years in current department or agency	26	74	74
2018	3 to 10 years in current department or agency	38	62	86
2018	11 to 20 years in current department or agency	19	81	52
2018	More than 20 years in current department or agency	47	53	13

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	41	13	23	5	11	1	6	58	17	112
2019	3 to 10 years in current department or agency	43	17	12	11	6	1	9	67	19	125
2019	11 to 20 years in current department or agency	42	21	9	13	8	0	7	68	22	103
2019	More than 20 years in current department or agency	46	24	10	10	0	5	5	77	11	21
2018	Less than 3 years in current department or agency	42	11	12	11	14	1	10	59	27	102
2018	3 to 10 years in current department or agency	32	16	15	14	11	2	10	55	28	131
2018	11 to 20 years in current department or agency	40	12	17	11	12	2	6	56	25	90
2018	More than 20 years in current department or agency	41	7	18	8	7	4	16	60	18	27

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	20	29	13	15	7	3	12	58	26	92
2019	3 to 10 years in current department or agency	27	19	14	16	13	2	9	52	32	96
2018	Less than 3 years in current department or agency	15	20	22	19	17	1	6	38	39	74
2018	3 to 10 years in current department or agency	17	28	9	24	17	0	6	48	43	86
2018	11 to 20 years in current department or agency	17	27	8	27	9	0	11	49	41	52
2018	More than 20 years in current department or agency	8	44	0	23	15	0	10	58	42	13
2017	Less than 3 years in current department or agency	20	25	11	16	22	0	6	48	40	80
2017	3 to 10 years in current department or agency	18	29	15	12	22	1	2	49	36	96
2017	11 to 20 years in current department or agency	30	17	16	9	15	2	12	54	27	46
2017	More than 20 years in current department or agency	15	25	15	7	8	7	23	57	22	13

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	8	15	20	13	25	3	15	29	46	93
2019	3 to 10 years in current department or agency	5	11	14	18	41	3	7	18	66	96
2018	Less than 3 years in current department or agency	4	10	11	24	45	0	5	15	73	74
2018	3 to 10 years in current department or agency	2	12	16	21	46	0	3	15	68	86
2018	11 to 20 years in current department or agency	2	8	17	23	38	2	10	11	70	52
2018	More than 20 years in current department or agency	8	27	22	6	37	0	0	36	42	13
2017	Less than 3 years in current department or agency	0	7	8	26	53	2	4	7	84	79
2017	3 to 10 years in current department or agency	3	9	8	16	57	1	7	13	79	96
2017	11 to 20 years in current department or agency	13	8	15	13	35	2	14	25	57	46
2017	More than 20 years in current department or agency	0	7	0	0	41	23	28	15	85	13

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Date modified:: 2019-03-01

2019 Public Service Employee Survey Results by Theme for Canadian Radio-television and Telecommunications Commission by Question 97. In total, how many years have you been working in your current department or agency?

Table of Contents

Employee engagement

Question 7. I get a sense of satisfaction from my work.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 16. Overall, I like my job.

Question 51. I would recommend my department or agency as a great place to work.

Question 52. I am satisfied with my department or agency.

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 26. I can count on my immediate supervisor to keep his or her promises.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 31. I am satisfied with the quality of supervision I receive.

Senior management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Question 35. I have confidence in the senior management of my department or agency.

Question 36. Senior management in my department or agency makes effective and timely decisions.

Question 37. Essential information flows effectively from senior management to staff.

Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Job fit and development

Question 4. I get the training I need to do my job.

Question 44. My department or agency does a good job of supporting employee career development.

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.

Question 17. I can complete my assigned workload during my regular working hours.

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Mobility and retention

Question 54. Do you intend to leave your current position in the next two years?

Question 55. Please indicate your reason for leaving.

Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Question 40. I feel that change is managed well in my department or agency.

Respectful workplace

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Question 22. In my work unit, individuals behave in a respectful manner.

Question 23. The people I work with value my ideas and opinions.

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 49. My department or agency implements activities and practices that support a diverse workplace.

Question 50. Overall, my department or agency treats me with respect.

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.