2019 Public Service Employee Survey Results by Theme for Atlantic Canada Opportunities Agency by Question 99. What are the language requirements of your position?

The results of the 2019 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 48 34 9 7 2 0 0 82 9 293
2019 Unilingual English 57 32 6 3 2 0 0 89 5 180
2019 Either English or French 39 44 7 3 7 0 0 83 11 28
2017 Bilingual 48 37 6 4 5 0 0 84 9 276
2017 Unilingual English 45 39 6 7 3 0 0 84 10 194
2014 Bilingual 42 37 11 7 4 0 0 78 11 284
2014 Unilingual English 42 37 7 12 3 0 0 79 15 193
2014 Either English or French 18 77 6 0 0 0 0 94 0 16
2011 Bilingual 49 36 8 4 3 0 0 85 7 345
2011 Unilingual English 48 39 6 5 2 0 0 87 7 239
2011 Either English or French 65 30 0 6 0 0 0 94 6 17
2008 Bilingual 50 32 9 7 2 0 0 82 9 346
2008 Unilingual English 42 42 8 6 2 0 0 83 8 242
2008 Either English or French 50 32 11 4 4 0 0 82 7 28

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 44 36 9 6 6 0 0 79 12 291
2019 Unilingual English 45 36 9 7 3 1 0 81 10 180
2019 Either English or French 39 43 7 4 8 0 0 82 11 28
2017 Bilingual 43 37 8 8 5 0 0 80 12 276
2017 Unilingual English 36 35 12 10 7 1 0 71 17 195

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 60 31 5 2 1 0 0 91 3 289
2019 Unilingual English 72 21 3 3 1 0 0 93 4 180
2019 Either English or French 57 35 0 3 4 0 0 93 7 28
2017 Bilingual 65 28 5 1 1 0 0 93 3 276
2017 Unilingual English 65 25 5 4 1 0 0 90 5 194
2014 Bilingual 71 21 6 2 0 0 0 92 2 284
2014 Unilingual English 70 22 7 2 1 0 0 91 2 193
2014 Either English or French 61 33 6 0 0 0 0 94 0 16
2011 Bilingual 70 25 4 1 1 0 0 94 2 348
2011 Unilingual English 68 27 3 1 0 0 0 95 1 240
2011 Either English or French 77 23 0 0 0 0 0 100 0 17

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 56 32 6 3 2 0 0 88 6 293
2019 Unilingual English 68 26 2 2 2 0 0 94 4 180
2019 Either English or French 64 22 11 0 3 0 0 86 3 28
2017 Bilingual 56 32 6 5 1 0 0 88 6 274
2017 Unilingual English 51 38 5 3 3 0 0 89 7 195
2014 Bilingual 53 29 12 5 1 0 0 82 6 284
2014 Unilingual English 50 30 12 6 3 0 0 79 9 193
2014 Either English or French 40 55 5 0 0 0 0 95 0 16
2011 Bilingual 56 34 6 3 1 0 0 89 5 347
2011 Unilingual English 54 40 4 0 2 0 0 94 2 240
2011 Either English or French 65 35 0 0 0 0 0 100 0 17
2008 Bilingual 56 34 5 4 1 0 0 90 5 345
2008 Unilingual English 50 41 3 4 2 0 0 91 5 246
2008 Either English or French 57 36 4 0 4 0 0 93 4 28

Question 51. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 61 23 11 3 1 1 0 85 4 291
2019 Unilingual English 68 20 8 3 1 0 0 87 4 178
2019 Either English or French 57 28 4 7 4 0 0 85 11 28
2017 Bilingual 63 26 4 4 2 0 0 89 6 275
2017 Unilingual English 50 31 11 4 4 0 0 81 8 197
2014 Bilingual 55 28 9 6 1 0 0 84 7 284
2014 Unilingual English 49 26 12 8 6 0 0 74 14 192
2014 Either English or French 23 55 17 6 0 0 0 78 6 16
2011 Bilingual 57 28 9 4 3 0 0 84 7 346
2011 Unilingual English 47 38 10 5 1 0 0 84 6 237
2011 Either English or French 59 24 6 12 0 0 0 82 12 17

Question 52. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 59 23 9 6 2 0 0 83 8 291
2019 Unilingual English 64 24 7 5 0 0 0 88 5 179
2019 Either English or French 53 28 7 7 4 0 0 82 11 28
2017 Bilingual 63 26 4 4 3 0 0 89 7 275
2017 Unilingual English 52 29 10 7 3 0 0 81 9 197
2014 Bilingual 52 31 9 7 1 0 0 83 8 284
2014 Unilingual English 49 26 11 10 4 0 0 75 14 193
2014 Either English or French 29 55 17 0 0 0 0 83 0 16
2011 Bilingual 55 29 10 5 2 0 0 84 6 346
2011 Unilingual English 45 39 10 5 2 0 0 84 7 237
2011 Either English or French 53 24 12 6 6 0 0 77 12 17
2008 Bilingual 58 29 4 6 3 0 0 87 9 345
2008 Unilingual English 44 35 9 8 3 0 0 80 11 245
2008 Either English or French 57 25 4 11 4 0 0 82 14 28

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 53 22 12 7 4 2 0 77 11 293
2019 Unilingual English 57 22 11 6 2 1 1 81 8 178
2019 Either English or French 68 0 15 7 4 7 0 72 12 28
2017 Bilingual 55 19 13 4 5 4 0 78 9 276
2017 Unilingual English 48 16 17 8 6 5 1 68 15 197
2014 Bilingual 53 19 14 8 3 3 0 73 12 284
2014 Unilingual English 47 22 10 7 10 3 1 71 18 193
2014 Either English or French 23 37 18 17 0 6 0 63 18 16
2011 Bilingual 51 23 11 6 5 3 0 77 12 347
2011 Unilingual English 46 28 13 7 4 2 0 75 12 239
2011 Either English or French 70 12 12 0 0 6 0 87 0 17
2008 Bilingual 48 21 14 9 4 3 0 72 14 345
2008 Unilingual English 37 23 13 16 7 3 0 62 24 246
2008 Either English or French 50 18 21 0 7 4 0 70 7 28
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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 65 22 9 2 1 1 1 88 2 292
2019 Unilingual English 66 22 9 2 0 1 1 89 2 180
2019 Either English or French 52 18 15 11 0 0 3 73 11 27

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 59 25 6 7 2 0 0 85 9 292
2019 Unilingual English 69 17 6 5 2 1 0 87 7 178
2019 Either English or French 65 16 12 0 4 0 3 84 4 27
2017 Bilingual 59 26 8 4 2 1 0 86 6 276
2017 Unilingual English 58 24 7 6 3 3 0 84 9 197
2014 Bilingual 54 26 10 6 2 2 0 81 8 284
2014 Unilingual English 58 25 9 3 3 0 1 84 7 193
2014 Either English or French 35 28 18 5 0 0 14 73 6 16
2011 Bilingual 53 25 11 6 3 2 0 80 9 348
2011 Unilingual English 55 26 9 5 4 1 0 81 9 238
2011 Either English or French 71 6 6 6 6 6 0 82 12 17
2008 Bilingual 55 25 8 5 4 2 1 82 9 346
2008 Unilingual English 46 29 12 7 4 1 0 76 12 245
2008 Either English or French 50 29 4 11 7 0 0 79 18 28

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 56 26 7 7 4 0 0 83 10 293
2019 Unilingual English 58 26 8 6 2 0 0 84 8 180
2019 Either English or French 54 19 8 8 8 0 3 75 17 27
2017 Bilingual 54 31 6 6 3 0 0 85 9 276
2017 Unilingual English 48 31 9 6 5 1 0 79 11 196
2014 Bilingual 51 28 8 10 2 0 0 79 13 284
2014 Unilingual English 55 23 10 8 4 0 1 78 12 192
2014 Either English or French 35 35 6 6 5 14 0 81 13 16
2011 Bilingual 47 31 10 8 5 0 0 78 13 348
2011 Unilingual English 47 31 8 9 4 0 0 78 13 240
2011 Either English or French 53 30 12 0 6 0 0 83 6 17
2008 Bilingual 49 27 9 8 6 1 0 77 14 346
2008 Unilingual English 37 35 11 9 7 0 0 73 17 246
2008 Either English or French 32 46 0 14 7 0 0 79 21 28

Question 31. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 62 24 7 5 3 0 0 86 7 293
2019 Unilingual English 70 19 6 3 2 0 0 89 5 179
2019 Either English or French 56 32 4 4 4 0 0 88 8 28
2017 Bilingual 64 21 8 4 2 0 0 86 6 276
2017 Unilingual English 58 28 6 4 3 1 1 88 7 197
2014 Bilingual 55 25 9 7 4 0 0 81 10 284
2014 Unilingual English 62 22 8 4 4 0 1 84 8 193
2014 Either English or French 46 31 6 12 5 0 0 78 17 16

Senior management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 40 36 12 8 2 2 0 78 10 292
2019 Unilingual English 46 33 11 7 3 1 0 80 10 180
2019 Either English or French 42 47 0 0 11 0 0 89 11 28
2017 Bilingual 41 36 8 7 5 3 0 80 12 276
2017 Unilingual English 41 32 12 7 7 1 0 74 14 197
2014 Bilingual 40 32 11 10 4 3 0 74 14 284
2014 Unilingual English 33 34 14 8 10 1 0 68 19 193
2014 Either English or French 23 28 12 12 11 14 0 60 27 16
2011 Bilingual 34 36 13 11 3 3 0 72 14 347
2011 Unilingual English 34 36 12 9 8 1 0 71 17 239
2011 Either English or French 41 17 24 0 12 6 0 62 12 17

Question 35. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 42 33 12 7 5 0 0 75 13 292
2019 Unilingual English 46 34 9 7 5 0 0 80 11 180
2019 Either English or French 45 37 3 0 11 3 0 85 11 28
2017 Bilingual 37 39 10 6 6 1 0 78 12 276
2017 Unilingual English 41 33 13 5 7 0 0 74 13 195
2014 Bilingual 38 32 12 12 4 2 0 72 16 284
2014 Unilingual English 33 34 12 11 10 1 1 67 21 193
2014 Either English or French 17 66 0 6 11 0 0 83 17 16
2011 Bilingual 33 36 17 9 3 1 0 70 13 346
2011 Unilingual English 37 36 11 8 8 1 0 74 15 240
2011 Either English or French 44 25 19 0 12 0 0 69 12 16
2008 Bilingual 41 38 7 7 6 1 0 80 13 344
2008 Unilingual English 34 33 15 9 7 2 0 68 17 246
2008 Either English or French 36 21 18 7 18 0 0 57 25 28

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 33 37 17 7 4 1 0 71 12 293
2019 Unilingual English 36 36 14 6 6 1 1 73 13 177
2019 Either English or French 41 29 11 0 11 7 0 76 12 28
2017 Bilingual 26 45 11 8 7 3 0 73 16 276
2017 Unilingual English 30 29 17 15 8 3 0 60 23 196
2014 Bilingual 29 32 16 15 5 2 0 62 21 283
2014 Unilingual English 25 36 16 14 8 1 0 61 23 193
2014 Either English or French 6 40 17 17 6 14 0 53 26 16
2011 Bilingual 20 41 18 13 4 3 0 64 18 345
2011 Unilingual English 23 38 15 16 5 3 0 63 22 238
2011 Either English or French 23 41 12 12 12 0 0 65 24 17
2008 Bilingual 28 44 8 10 6 4 0 75 17 346
2008 Unilingual English 19 42 16 14 6 3 0 63 21 246
2008 Either English or French 21 43 14 11 11 0 0 64 21 28

Question 37. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 26 37 19 11 5 1 0 64 17 289
2019 Unilingual English 32 34 15 14 5 0 0 66 19 180
2019 Either English or French 24 43 7 8 14 3 0 70 23 28
2017 Bilingual 30 37 13 12 8 1 0 67 20 274
2017 Unilingual English 25 31 14 17 12 1 0 57 29 197
2014 Bilingual 27 33 17 15 6 2 0 62 21 283
2014 Unilingual English 21 33 12 21 11 2 0 55 33 193
2014 Either English or French 6 34 6 18 17 20 0 49 43 16
2011 Bilingual 17 41 16 16 8 1 0 59 25 348
2011 Unilingual English 21 38 14 19 7 1 0 59 27 240
2011 Either English or French 29 35 6 6 12 12 0 73 20 17
2008 Bilingual 25 43 11 12 7 1 0 69 20 346
2008 Unilingual English 19 38 13 17 11 2 0 59 28 246
2008 Either English or French 36 18 14 18 14 0 0 54 32 28
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 39 37 12 7 5 0 0 76 12 292
2019 Unilingual English 39 39 11 8 3 0 0 78 11 180
2019 Either English or French 40 37 8 12 4 0 0 77 16 27
2017 Bilingual 41 32 10 11 6 0 0 74 16 275
2017 Unilingual English 34 30 18 11 8 0 0 64 18 196
2014 Bilingual 32 37 12 14 5 0 0 69 19 284
2014 Unilingual English 31 33 17 11 9 0 0 64 19 193
2014 Either English or French 17 46 11 6 20 0 0 63 26 16
2011 Bilingual 31 38 12 13 6 0 0 69 19 348
2011 Unilingual English 38 34 12 11 5 0 0 73 15 238
2011 Either English or French 41 30 12 0 18 0 0 71 18 17

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 39 36 13 8 5 0 0 74 13 291
2019 Unilingual English 38 46 6 7 4 0 0 84 10 180
2019 Either English or French 28 50 14 4 4 0 0 78 8 28
2017 Bilingual 45 35 9 8 4 0 0 79 12 276
2017 Unilingual English 36 43 8 10 3 0 0 78 13 196

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 50 28 10 7 3 1 0 80 10 293
2019 Unilingual English 57 26 9 7 2 0 0 83 8 177
2019 Either English or French 45 32 11 4 8 0 0 77 12 28
2017 Bilingual 49 36 8 5 2 0 0 84 7 275
2017 Unilingual English 50 32 10 5 3 1 0 82 8 197
2014 Bilingual 43 33 11 8 4 0 0 77 12 284
2014 Unilingual English 50 26 11 7 6 0 1 76 12 193
2014 Either English or French 29 28 0 38 5 0 0 57 43 16
2011 Bilingual 45 31 11 11 3 0 0 76 14 348
2011 Unilingual English 46 32 10 8 4 0 0 79 11 239
2011 Either English or French 65 12 12 6 6 0 0 77 11 17
2008 Bilingual 43 35 9 7 4 1 1 79 12 346
2008 Unilingual English 41 31 7 11 9 0 0 72 20 245
2008 Either English or French 32 39 11 7 11 0 0 71 18 28

Job fit and development

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 40 42 6 9 2 0 0 82 11 293
2019 Unilingual English 43 37 8 11 1 0 0 80 12 180
2019 Either English or French 27 47 14 4 8 0 0 74 12 27
2017 Bilingual 44 38 8 8 1 0 0 82 10 275
2017 Unilingual English 34 42 7 13 4 0 0 77 16 197
2014 Bilingual 39 42 8 8 2 0 0 82 11 284
2014 Unilingual English 40 36 9 11 4 0 1 77 14 193
2014 Either English or French 23 40 12 26 0 0 0 62 26 16
2011 Bilingual 48 36 8 5 2 0 0 85 7 345
2011 Unilingual English 50 34 7 6 2 0 0 85 8 239
2011 Either English or French 53 30 6 12 0 0 0 82 12 17
2008 Bilingual 48 35 8 7 2 0 0 83 8 346
2008 Unilingual English 44 37 9 8 1 0 1 82 9 246
2008 Either English or French 32 36 18 11 4 0 0 68 14 28

Question 44. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 40 34 10 11 4 0 1 75 15 293
2019 Unilingual English 43 32 11 12 2 1 0 75 14 177
2019 Either English or French 25 47 7 8 7 7 0 76 16 28
2017 Bilingual 46 37 6 4 3 3 0 86 7 276
2017 Unilingual English 41 32 9 12 5 0 1 74 17 197
2014 Bilingual 39 34 12 7 6 2 0 75 13 284
2014 Unilingual English 37 31 11 12 7 2 1 69 19 193
2014 Either English or French 17 17 18 25 18 0 6 36 45 16
2011 Bilingual 47 32 10 7 3 1 0 80 10 349
2011 Unilingual English 49 35 5 7 3 1 0 85 10 240
2011 Either English or French 53 29 6 0 12 0 0 82 12 17
2008 Bilingual 55 29 6 5 3 1 0 85 8 346
2008 Unilingual English 42 37 9 7 5 0 0 79 12 246
2008 Either English or French 43 39 7 4 7 0 0 82 11 28

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 26 28 14 10 16 4 2 57 28 292
2019 Unilingual English 26 29 13 10 19 0 3 57 30 180
2019 Either English or French 21 25 19 4 15 7 10 55 23 28
2017 Bilingual 31 26 13 16 9 2 3 60 26 275
2017 Unilingual English 24 22 11 20 19 2 3 48 41 197
2014 Bilingual 25 25 14 15 17 1 2 52 33 284
2014 Unilingual English 20 23 13 19 21 2 2 44 42 193
2014 Either English or French 0 34 6 17 38 0 6 36 58 16
2011 Bilingual 21 29 16 15 17 1 2 51 33 348
2011 Unilingual English 15 29 11 22 22 0 1 44 45 240
2011 Either English or French 6 18 41 12 23 0 0 24 35 17
2008 Bilingual 24 32 12 17 12 1 1 58 30 346
2008 Unilingual English 14 32 11 20 22 0 1 47 42 246
2008 Either English or French 15 26 19 22 19 0 0 41 41 27

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 62 15 11 7 2 0 3 79 9 293
2019 Unilingual English 62 24 9 1 1 0 2 89 2 179
2019 Either English or French 74 8 7 0 4 0 7 88 4 28

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 74 6 3 1 2 1 13 93 3 292
2019 Unilingual English 55 15 8 5 7 1 9 78 13 180
2019 Either English or French 40 25 13 0 8 7 8 75 9 28

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 61 18 10 3 1 2 5 85 4 291
2019 Unilingual English 60 21 12 2 1 2 3 85 2 177
2019 Either English or French 63 14 3 0 12 3 3 83 13 27

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 53 18 11 5 5 3 6 77 10 292
2019 Unilingual English 55 19 13 6 1 2 4 79 7 180
2019 Either English or French 59 19 0 0 12 3 7 87 13 27

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 33 20 20 10 10 3 4 58 21 293
2019 Unilingual English 29 22 17 15 15 0 2 52 31 180
2019 Either English or French 21 22 29 3 12 7 7 49 17 28

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 72 11 6 3 1 2 4 89 5 289
2019 Unilingual English 81 9 3 2 1 1 3 94 3 180
2019 Either English or French 76 10 0 0 4 3 7 96 4 28

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 76 7 5 1 3 3 5 91 4 291
2019 Unilingual English 84 3 1 2 3 6 2 94 5 179
2019 Either English or French 74 7 8 0 7 0 3 84 8 27

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 82 5 2 0 0 1 10 97 1 289
2019 Unilingual English 90 2 2 0 1 1 5 98 1 180
2019 Either English or French 93 0 4 0 0 0 3 96 0 28

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 44 39 10 4 3 0 0 82 8 290
2019 Unilingual English 42 35 11 9 2 1 0 78 11 180
2019 Either English or French 39 40 11 7 4 0 0 78 11 28
2017 Bilingual 50 35 5 6 4 0 0 85 10 276
2017 Unilingual English 36 38 13 7 6 1 0 74 13 194
2014 Bilingual 40 39 8 8 5 0 0 79 13 284
2014 Unilingual English 30 43 14 12 1 0 0 73 13 193
2014 Either English or French 11 51 12 26 0 0 0 62 26 16
2011 Bilingual 42 37 8 10 3 0 0 79 13 347
2011 Unilingual English 40 43 6 9 2 0 0 84 10 237
2011 Either English or French 41 47 6 6 0 0 0 88 6 17

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 51 33 9 4 3 0 0 84 7 291
2019 Unilingual English 45 35 11 6 2 1 1 81 8 180
2019 Either English or French 42 39 4 7 4 3 0 84 11 28
2017 Bilingual 51 32 8 5 4 0 0 83 8 276
2017 Unilingual English 40 35 14 7 4 1 0 75 11 195
2014 Bilingual 45 33 13 6 3 0 0 78 9 284
2014 Unilingual English 41 33 11 11 4 0 0 74 15 193
2014 Either English or French 23 40 6 26 5 0 0 63 31 16

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 48 36 8 7 1 0 0 84 8 288
2019 Unilingual English 50 38 6 3 2 1 0 89 5 180
2019 Either English or French 46 43 3 4 4 0 0 89 8 28
2017 Bilingual 53 33 6 5 3 0 0 86 8 276
2017 Unilingual English 40 39 9 9 2 1 0 80 11 195
2014 Bilingual 46 32 11 8 2 0 0 78 10 284
2014 Unilingual English 40 33 12 12 3 0 0 74 15 193
2014 Either English or French 17 52 25 6 0 0 0 69 6 16
2011 Bilingual 48 40 7 4 1 1 0 88 5 346
2011 Unilingual English 57 32 6 3 1 1 0 90 4 238
2011 Either English or French 53 29 18 0 0 0 0 82 0 17

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 36 42 12 6 1 2 0 80 8 293
2019 Unilingual English 32 46 13 7 2 0 1 79 8 179
2019 Either English or French 27 44 4 11 4 10 0 80 16 28
2017 Bilingual 33 43 11 5 4 4 0 79 9 276
2017 Unilingual English 33 35 16 8 6 1 1 70 14 196

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 61 27 6 4 2 0 0 88 6 293
2019 Unilingual English 67 23 6 3 1 0 0 90 4 179
2019 Either English or French 64 26 0 3 4 3 0 93 7 28
2017 Bilingual 64 25 5 4 2 0 0 89 6 276
2017 Unilingual English 63 30 3 1 3 1 0 94 4 196
2014 Bilingual 52 30 6 8 4 0 0 82 12 284
2014 Unilingual English 55 26 10 4 3 1 0 83 7 193
2014 Either English or French 37 51 6 0 0 0 6 94 0 16
2011 Bilingual 49 35 9 6 1 0 0 84 7 348
2011 Unilingual English 60 31 3 4 1 0 0 92 5 238
2011 Either English or French 53 47 0 0 0 0 0 100 0 17

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 37 35 18 7 2 0 1 72 9 289
2019 Unilingual English 50 38 8 3 2 0 0 88 5 180
2019 Either English or French 60 25 12 0 4 0 0 84 4 28
2017 Bilingual 37 38 15 7 3 0 0 75 10 275
2017 Unilingual English 43 40 10 4 2 0 1 83 6 197
2014 Bilingual 33 36 17 9 4 0 0 70 13 284
2014 Unilingual English 34 42 15 6 3 0 0 76 9 193
2014 Either English or French 39 32 12 12 6 0 0 71 18 16
2011 Bilingual 35 38 20 6 1 0 0 72 8 348
2011 Unilingual English 42 34 18 4 1 0 0 77 5 237
2011 Either English or French 41 29 24 0 6 0 0 70 6 17
2008 Bilingual 34 37 21 5 3 0 1 71 8 346
2008 Unilingual English 33 41 18 5 4 0 0 74 9 246
2008 Either English or French 18 29 29 18 4 0 4 48 22 28

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 66 18 5 3 1 2 3 90 5 292
2019 Unilingual English 62 20 7 1 3 4 2 88 4 180
2019 Either English or French 60 15 8 3 4 0 11 83 8 28
2017 Bilingual 54 22 7 3 2 5 6 87 5 276
2017 Unilingual English 60 20 5 4 1 4 6 89 6 197
2014 Bilingual 49 20 11 4 4 4 9 79 9 284
2014 Unilingual English 57 21 6 5 3 3 4 85 9 193
2014 Either English or French 61 18 5 6 6 0 5 83 12 16
2011 Bilingual 42 27 13 8 4 2 5 74 12 349
2011 Unilingual English 49 27 9 4 2 6 3 84 7 239
2011 Either English or French 35 29 18 6 0 6 6 73 6 17

Mobility and retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2019 Bilingual 21 40 39 293
2019 Unilingual English 18 57 25 180
2019 Either English or French 24 44 32 28
2017 Bilingual 26 43 31 276
2017 Unilingual English 20 46 34 197
2014 Bilingual 22 38 40 284
2014 Unilingual English 19 51 30 193
2014 Either English or French 20 29 51 16
2011 Bilingual 17 50 33 348
2011 Unilingual English 15 56 28 239
2011 Either English or French 0 65 35 17

Question 55. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2019 Bilingual 15 25 33 7 8 13 60
2017 Bilingual 24 37 25 3 8 4 71
2017 Unilingual English 37 20 24 3 11 5 39
2014 Bilingual 14 43 24 10 9999 9 63
2014 Unilingual English 14 19 32 17 9999 18 35
2011 Bilingual 20 37 32 3 9999 8 60
2011 Unilingual English 33 16 35 5 9999 11 37
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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 52 36 6 2 2 0 1 89 5 291
2019 Unilingual English 51 41 5 1 1 1 0 93 2 180
2019 Either English or French 56 32 7 4 0 0 0 89 4 28
2017 Bilingual 54 36 5 3 3 0 0 90 5 276
2017 Unilingual English 53 33 8 3 2 1 0 87 5 194
2014 Bilingual 52 34 9 3 1 0 0 86 5 284
2014 Unilingual English 52 34 8 5 2 0 0 86 6 193
2014 Either English or French 29 59 6 6 0 0 0 88 6 16
2011 Bilingual 50 40 6 4 0 0 0 90 4 348
2011 Unilingual English 52 38 5 3 1 0 0 90 5 237
2011 Either English or French 58 30 12 0 0 0 0 88 0 17
2008 Bilingual 61 29 6 3 1 0 0 90 4 346
2008 Unilingual English 54 36 5 2 2 0 0 91 4 246
2008 Either English or French 46 39 4 4 7 0 0 86 11 28

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 46 39 8 5 2 1 0 85 7 293
2019 Unilingual English 46 38 10 6 1 1 0 84 6 179
2019 Either English or French 42 41 7 7 0 3 0 85 7 28
2017 Bilingual 39 42 8 6 4 0 0 81 11 276
2017 Unilingual English 38 40 11 8 3 0 1 78 11 197
2014 Bilingual 39 39 11 7 3 1 0 79 10 284
2014 Unilingual English 38 41 9 9 3 1 0 79 12 193
2014 Either English or French 24 45 12 0 0 20 0 85 0 16
2011 Bilingual 35 42 9 10 3 1 0 78 13 345
2011 Unilingual English 35 46 7 8 3 0 0 82 11 240
2011 Either English or French 47 41 6 6 0 0 0 88 6 17

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 5 22 40 19 12 1 1 32 28 293
2019 Unilingual English 7 13 42 23 15 0 0 38 20 180
2019 Either English or French 8 14 37 28 11 0 3 40 22 28
2017 Bilingual 10 22 41 17 8 1 2 26 32 274
2017 Unilingual English 8 17 41 21 11 1 1 32 26 197
2014 Bilingual 5 24 36 23 9 0 2 33 30 283
2014 Unilingual English 5 18 40 22 13 0 3 36 24 193
2014 Either English or French 6 6 40 28 0 14 6 35 15 16
2011 Bilingual 6 25 35 20 11 1 3 32 32 348
2011 Unilingual English 3 17 39 27 12 0 1 40 20 239
2011 Either English or French 0 12 35 23 23 0 6 50 13 17
2008 Bilingual 6 19 37 23 13 1 1 36 26 345
2008 Unilingual English 6 17 41 25 9 1 2 35 23 246
2008 Either English or French 14 32 36 14 4 0 0 18 46 28

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 3 15 26 31 22 1 1 54 19 292
2019 Unilingual English 3 5 19 35 37 1 0 72 9 179
2019 Either English or French 4 7 14 29 39 3 3 73 12 28
2017 Bilingual 7 12 29 28 22 1 2 51 19 273
2017 Unilingual English 7 8 29 31 24 1 1 56 15 194
2014 Bilingual 9 12 29 30 16 1 2 48 22 283
2014 Unilingual English 4 19 28 29 16 0 3 47 24 193
2014 Either English or French 12 12 17 40 5 14 0 53 27 16
2011 Bilingual 6 11 30 28 21 2 3 51 18 347
2011 Unilingual English 4 11 28 28 27 0 2 56 15 236
2011 Either English or French 0 12 24 17 41 0 6 62 12 17
2008 Bilingual 5 11 21 38 21 1 3 62 16 345
2008 Unilingual English 6 9 27 33 22 0 2 57 15 245
2008 Either English or French 11 21 18 32 18 0 0 50 32 28

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 8 21 33 22 12 1 2 35 31 290
2019 Unilingual English 10 20 36 19 16 0 0 35 29 180
2019 Either English or French 18 12 25 21 21 0 3 44 31 28
2017 Bilingual 18 26 31 14 9 0 2 24 45 275
2017 Unilingual English 27 26 31 10 5 0 0 16 53 195
2014 Bilingual 14 21 38 16 9 0 2 26 36 282
2014 Unilingual English 17 27 31 14 8 0 3 23 45 193
2014 Either English or French 17 35 18 6 6 14 5 14 64 16
2011 Bilingual 13 23 36 16 9 0 3 26 37 344
2011 Unilingual English 8 16 39 19 15 0 2 35 25 239
2011 Either English or French 6 12 42 18 23 0 0 41 18 17
2008 Bilingual 10 21 33 19 13 1 2 34 32 345
2008 Unilingual English 12 21 31 26 6 0 3 34 34 246
2008 Either English or French 11 36 25 21 7 0 0 29 46 28

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 4 15 38 26 15 1 1 42 19 292
2019 Unilingual English 3 7 34 30 26 0 0 56 10 179
2019 Either English or French 4 3 23 39 24 0 7 68 8 28
2017 Bilingual 7 16 36 28 11 1 1 40 23 275
2017 Unilingual English 8 8 38 32 14 0 1 46 16 197
2014 Bilingual 5 15 45 23 10 0 1 34 21 282
2014 Unilingual English 4 7 37 36 15 0 1 52 11 191
2014 Either English or French 6 5 35 35 6 14 0 47 13 16
2011 Bilingual 7 15 42 24 10 0 2 35 22 346
2011 Unilingual English 3 10 29 39 16 0 2 56 14 238
2011 Either English or French 6 6 30 24 35 0 0 58 12 17
2008 Bilingual 4 16 37 29 12 0 2 42 20 345
2008 Unilingual English 6 11 33 31 18 0 2 49 17 244
2008 Either English or French 14 25 21 32 7 0 0 39 39 28

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 12 22 33 16 15 1 1 31 35 293
2019 Unilingual English 6 17 26 24 25 1 1 49 24 179
2019 Either English or French 4 7 16 35 28 3 7 71 12 28
2017 Bilingual 13 24 33 20 7 1 2 28 39 274
2017 Unilingual English 11 18 32 21 15 2 2 38 30 197
2014 Bilingual 18 31 29 14 6 0 1 21 50 283
2014 Unilingual English 17 22 34 15 9 1 2 25 40 192
2014 Either English or French 18 17 24 17 11 14 0 32 40 16
2011 Bilingual 13 25 31 17 11 0 3 29 39 345
2011 Unilingual English 8 16 33 26 15 0 2 41 25 238
2011 Either English or French 6 18 11 30 35 0 0 65 24 17
2008 Bilingual 8 19 31 26 13 1 2 40 28 345
2008 Unilingual English 8 15 30 28 16 0 2 46 23 245
2008 Either English or French 21 14 29 29 7 0 0 36 36 28

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 4 14 30 29 21 2 1 51 18 291
2019 Unilingual English 1 8 24 31 35 1 1 67 9 180
2019 Either English or French 4 0 11 28 44 3 10 83 4 28
2017 Bilingual 6 10 30 31 17 3 3 51 17 273
2017 Unilingual English 6 10 23 32 26 1 3 60 17 197
2014 Bilingual 6 16 26 30 18 1 3 50 23 283
2014 Unilingual English 4 10 28 28 25 1 4 56 14 193
2014 Either English or French 18 6 6 34 23 14 0 66 27 16
2011 Bilingual 4 10 30 30 21 0 5 54 15 345
2011 Unilingual English 3 5 21 38 29 1 3 69 9 237
2011 Either English or French 6 0 12 41 41 0 0 82 6 17
2008 Bilingual 6 17 28 27 18 1 4 47 24 345
2008 Unilingual English 6 11 23 32 25 0 3 59 18 244
2008 Either English or French 14 14 14 36 21 0 0 57 29 28

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 5 18 38 24 12 1 1 37 24 292
2019 Unilingual English 7 15 41 22 16 1 0 38 21 180
2019 Either English or French 12 4 32 18 21 10 3 45 18 28
2017 Bilingual 12 20 35 23 7 1 2 31 34 274
2017 Unilingual English 19 23 30 16 8 1 2 25 44 195
2014 Bilingual 12 18 39 18 10 1 2 29 31 283
2014 Unilingual English 19 25 28 15 9 1 2 25 46 193
2014 Either English or French 12 28 12 23 11 14 0 40 47 16

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 4 13 30 34 17 1 1 53 17 293
2019 Unilingual English 4 14 39 29 14 0 0 43 18 180
2019 Either English or French 8 8 17 43 21 0 3 66 16 28

Question 40. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 22 42 17 13 6 1 0 64 19 293
2019 Unilingual English 28 42 15 11 4 1 0 70 15 180
2019 Either English or French 28 35 15 12 7 3 0 65 20 28

Respectful workplace

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 57 26 7 8 2 0 0 83 10 291
2019 Unilingual English 51 27 10 6 6 1 0 78 12 180
2019 Either English or French 56 26 0 4 15 0 0 81 19 28
2017 Bilingual 56 32 3 4 4 0 0 88 9 275
2017 Unilingual English 45 28 9 10 8 0 0 73 18 197
2014 Bilingual 53 26 7 10 4 0 1 79 14 284
2014 Unilingual English 48 29 9 7 7 0 0 77 14 193
2014 Either English or French 22 23 18 12 6 14 6 56 22 16

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 59 30 4 4 2 0 0 90 6 293
2019 Unilingual English 63 22 7 5 3 0 0 85 8 177
2019 Either English or French 66 22 0 4 8 0 0 88 12 28
2017 Bilingual 58 33 4 3 2 0 0 91 6 275
2017 Unilingual English 52 32 6 8 1 0 0 84 9 196
2014 Bilingual 55 30 5 8 1 0 0 86 9 284
2014 Unilingual English 50 34 7 6 3 0 0 84 10 193
2014 Either English or French 48 46 0 6 0 0 0 94 6 16

Question 23. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 52 34 8 4 1 0 0 87 5 292
2019 Unilingual English 52 33 9 3 3 1 0 85 6 180
2019 Either English or French 53 23 7 7 4 7 0 81 12 28

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 51 35 6 5 3 0 0 86 7 291
2019 Unilingual English 48 34 9 8 1 0 0 82 9 178
2019 Either English or French 38 37 11 7 4 3 0 77 11 28
2017 Bilingual 54 35 4 3 2 1 0 91 5 276
2017 Unilingual English 43 36 14 5 2 1 0 79 7 196
2014 Bilingual 58 28 7 4 1 2 0 87 5 284
2014 Unilingual English 47 29 12 7 3 2 0 78 10 193
2014 Either English or French 29 49 17 0 6 0 0 77 6 16
2011 Bilingual 45 39 9 4 1 2 0 86 6 348
2011 Unilingual English 44 37 11 5 1 2 0 83 6 238
2011 Either English or French 41 24 12 11 12 0 0 65 23 17

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 55 34 6 3 1 1 0 90 4 291
2019 Unilingual English 50 31 9 3 5 2 0 83 8 179
2019 Either English or French 49 30 7 0 4 10 0 88 4 28
2017 Bilingual 53 32 8 2 3 3 0 87 5 275
2017 Unilingual English 41 30 18 5 3 2 2 73 8 197
2014 Bilingual 56 28 8 5 1 3 0 87 5 283
2014 Unilingual English 42 29 17 5 4 3 1 74 8 193
2014 Either English or French 29 37 28 0 0 6 0 70 0 16

Question 50. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 64 25 5 5 1 0 0 89 6 291
2019 Unilingual English 63 26 6 3 1 0 0 90 4 178
2019 Either English or French 59 30 4 3 4 0 0 89 7 28
2017 Bilingual 64 28 3 3 2 0 0 92 5 276
2017 Unilingual English 53 31 7 7 3 0 0 84 9 197
2014 Bilingual 63 27 7 2 1 0 0 90 4 284
2014 Unilingual English 54 29 7 6 4 0 0 83 10 192
2014 Either English or French 49 51 0 0 0 0 0 100 0 16
2011 Bilingual 56 31 8 3 1 0 0 87 5 348
2011 Unilingual English 51 38 7 3 1 0 0 89 4 238
2011 Either English or French 59 23 0 12 6 0 0 82 18 17
2008 Bilingual 57 34 3 3 2 1 0 92 5 346
2008 Unilingual English 43 40 8 5 3 0 0 84 8 246
2008 Either English or French 39 29 18 4 11 0 0 68 14 28

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 35 26 18 8 4 7 2 67 13 293
2019 Unilingual English 37 28 14 10 5 4 2 69 16 179
2019 Either English or French 39 30 8 3 12 3 3 75 17 27
2017 Bilingual 35 31 12 7 6 6 4 73 14 276
2017 Unilingual English 35 30 17 9 5 4 0 68 14 197
2014 Bilingual 38 29 12 8 6 2 4 72 15 284
2014 Unilingual English 39 28 16 10 5 2 2 69 15 193
2014 Either English or French 22 6 30 12 0 11 20 40 17 16

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 42 32 11 8 3 3 1 77 12 292
2019 Unilingual English 45 34 11 5 3 1 0 80 9 180
2019 Either English or French 14 44 17 3 11 7 3 65 16 28
2017 Bilingual 47 37 6 6 2 1 0 86 9 276
2017 Unilingual English 46 35 10 6 2 0 1 82 8 197
2014 Bilingual 50 30 10 5 2 2 1 82 7 284
2014 Unilingual English 48 31 6 7 5 3 0 82 12 193
2014 Either English or French 27 29 6 18 0 14 6 70 22 16
2011 Bilingual 49 31 7 6 4 3 0 83 10 345
2011 Unilingual English 51 28 7 8 5 2 0 80 13 239
2011 Either English or French 53 24 12 0 6 6 0 81 6 17
2008 Bilingual 45 33 8 5 5 3 1 81 11 346
2008 Unilingual English 38 37 12 6 5 2 0 76 11 246
2008 Either English or French 36 29 7 18 7 0 4 67 26 28

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 41 38 13 4 2 1 0 80 7 293
2019 Unilingual English 44 36 13 4 4 0 0 80 8 177
2019 Either English or French 41 38 14 4 3 0 0 78 8 27

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 25 22 20 10 11 10 3 54 24 292
2019 Unilingual English 29 20 24 9 11 5 2 53 22 180
2019 Either English or French 15 19 22 12 11 14 7 43 30 27
2017 Bilingual 22 21 16 16 13 9 5 49 33 275
2017 Unilingual English 26 20 15 14 16 6 2 51 33 196
2014 Bilingual 20 24 19 15 15 5 2 47 32 283
2014 Unilingual English 20 29 12 16 15 6 2 53 34 193
2014 Either English or French 5 23 17 30 19 6 0 30 52 16
2011 Bilingual 18 20 19 18 13 8 4 44 34 345
2011 Unilingual English 21 23 22 13 14 7 0 47 29 237
2011 Either English or French 24 18 23 18 12 6 0 44 31 17

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 52 39 2 5 2 0 0 91 7 293
2019 Unilingual English 44 44 3 7 2 0 0 88 9 180
2019 Either English or French 49 36 15 0 0 0 0 85 0 28
2017 Bilingual 57 34 3 4 1 0 0 91 6 276
2017 Unilingual English 34 46 6 11 4 0 0 80 14 197
2014 Bilingual 55 35 4 4 2 0 0 90 6 284
2014 Unilingual English 42 38 4 12 5 0 0 79 17 193
2014 Either English or French 40 42 0 12 6 0 0 82 18 16
2011 Bilingual 64 31 2 3 0 0 0 95 3 349
2011 Unilingual English 59 35 2 3 0 0 0 95 4 239
2011 Either English or French 76 12 0 6 6 0 0 88 12 17
2008 Bilingual 67 28 2 2 1 0 0 95 3 346
2008 Unilingual English 72 22 2 3 1 0 0 94 4 246
2008 Either English or French 50 39 4 7 0 0 0 89 7 28

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 65 25 3 5 1 0 0 91 6 293
2019 Unilingual English 64 27 6 2 1 0 0 91 3 178
2019 Either English or French 64 29 7 0 0 0 0 93 0 27
2017 Bilingual 65 23 4 6 1 0 0 88 7 276
2017 Unilingual English 59 32 3 5 2 0 0 91 6 197
2014 Bilingual 66 26 2 4 1 0 0 92 6 284
2014 Unilingual English 68 22 2 6 3 0 0 89 9 193
2014 Either English or French 52 29 14 0 5 0 0 81 5 16
2011 Bilingual 66 27 3 3 1 0 0 93 5 347
2011 Unilingual English 66 26 4 3 1 0 0 92 4 237
2011 Either English or French 82 12 0 0 6 0 0 94 6 17

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 60 30 6 3 1 0 0 90 4 291
2019 Unilingual English 62 30 4 2 1 0 0 93 3 180
2019 Either English or French 59 22 7 7 4 0 0 81 11 27
2017 Bilingual 66 28 3 2 0 0 0 95 2 276
2017 Unilingual English 65 28 4 2 1 0 1 94 3 196
2014 Bilingual 70 23 4 1 1 0 0 94 2 284
2014 Unilingual English 62 30 5 2 1 0 0 92 3 193
2014 Either English or French 63 32 0 0 0 0 6 100 0 16

Use of official languages

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 59 27 8 4 2 0 0 86 6 292
2019 Unilingual English 87 8 2 1 1 0 2 97 2 180
2019 Either English or French 93 7 0 0 0 0 0 100 0 28
2017 Bilingual 70 20 4 4 1 0 0 91 5 276
2017 Unilingual English 87 9 0 1 1 0 2 98 1 197
2014 Bilingual 67 21 4 6 2 0 0 88 8 284
2014 Unilingual English 83 7 3 1 1 0 5 95 2 193
2014 Either English or French 74 12 0 14 0 0 0 86 14 16
2011 Bilingual 62 25 5 6 2 0 1 87 8 348
2011 Unilingual English 82 10 2 2 0 0 3 95 2 240
2011 Either English or French 89 6 0 0 0 0 6 100 0 17
2008 Bilingual 65 25 2 6 2 0 0 90 8 346
2008 Unilingual English 86 9 1 1 2 0 0 96 3 246
2008 Either English or French 71 18 4 4 0 4 0 93 4 28

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 72 18 4 5 0 0 0 90 5 293
2019 Unilingual English 84 5 5 1 2 0 4 93 2 178
2019 Either English or French 85 7 0 0 0 0 7 100 0 28
2017 Bilingual 73 15 5 5 1 0 2 89 6 276
2017 Unilingual English 86 4 1 1 1 0 6 97 2 197
2014 Bilingual 74 16 3 5 1 0 1 91 6 284
2014 Unilingual English 83 4 4 1 0 0 8 94 2 193
2014 Either English or French 80 6 0 14 0 0 0 86 14 16
2011 Bilingual 70 19 5 4 1 0 1 90 5 348
2011 Unilingual English 80 8 3 1 1 0 7 95 2 236
2011 Either English or French 83 6 6 0 0 0 6 94 0 17
2008 Bilingual 67 21 3 6 1 0 2 89 7 346
2008 Unilingual English 83 3 4 1 1 0 7 93 3 245
2008 Either English or French 61 14 11 0 11 0 4 78 11 28

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 85 10 2 1 1 0 0 96 2 291
2019 Unilingual English 89 4 2 0 1 0 4 98 1 175
2019 Either English or French 93 4 0 0 0 0 3 100 0 28
2017 Bilingual 86 9 3 1 1 0 1 95 2 276
2017 Unilingual English 89 2 1 1 0 0 8 98 1 196
2014 Bilingual 80 14 2 1 1 0 1 95 3 284
2014 Unilingual English 80 6 4 0 1 0 9 95 1 193
2014 Either English or French 74 6 0 14 0 0 6 85 15 16
2011 Bilingual 77 12 3 5 1 0 1 90 6 348
2011 Unilingual English 85 4 3 0 0 0 7 96 0 239
2011 Either English or French 89 0 6 0 0 0 6 94 0 17
2008 Bilingual 75 13 4 4 2 0 2 89 7 345
2008 Unilingual English 86 3 0 1 1 1 7 97 3 245
2008 Either English or French 75 4 7 4 11 0 0 79 14 28

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 59 27 10 3 1 1 0 87 3 293
2019 Unilingual English 30 18 14 7 6 9 16 63 18 180
2019 Either English or French 22 21 10 7 11 17 12 61 26 28

Collective agreements and terms and conditions of employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 46 38 7 3 1 1 5 89 4 292
2019 Unilingual English 34 52 7 4 1 0 1 88 5 180
2019 Either English or French 28 37 11 16 0 3 3 71 17 27

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 66 21 4 1 1 4 4 94 2 292
2019 Unilingual English 64 23 6 1 0 5 1 92 1 180
2019 Either English or French 48 26 12 0 4 3 7 83 4 28

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 8 92 291

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 42 58 24

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 62 38 24

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 0 100 24

Question 59e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 0 100 24

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 22 78 24

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 38 62 24

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 38 62 24

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 37 63 24

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 30 70 24

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 41 59 24

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 39 61 24

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 0 100 24

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 29 71 24

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 56 44 24

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 22 78 24

Question 61f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 0 100 24

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 40 60 24

Question 62i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 0 100 24

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 37 63 24

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 44 56 24

Question 62m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 0 100 24

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 74 26 24

Question 62o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 0 100 24

Question 62p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 0 100 24

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 10 90 292

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 18 16 18 4 5 29 10 56 14 292
2019 Unilingual English 23 17 13 7 4 26 9 62 18 180
2019 Either English or French 18 4 8 0 15 38 18 48 34 28
2017 Bilingual 20 16 18 4 3 31 8 59 11 276
2017 Unilingual English 23 12 21 6 6 24 8 52 17 196
2014 Bilingual 22 17 16 6 6 27 7 59 17 284
2014 Unilingual English 23 15 24 3 6 22 8 53 12 193
2014 Either English or French 11 18 23 0 0 48 0 56 0 16

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 42 30 16 4 2 7 0 76 6 293
2019 Unilingual English 45 28 10 8 3 5 1 77 12 180
2019 Either English or French 32 35 0 0 16 10 8 81 19 27
2017 Bilingual 41 34 12 3 3 6 1 80 7 275
2017 Unilingual English 39 25 13 7 5 10 1 72 13 197
2014 Bilingual 39 30 15 5 4 7 0 74 9 284
2014 Unilingual English 36 29 16 5 7 7 1 71 12 193
2014 Either English or French 22 36 17 0 0 26 0 78 0 16
2011 Bilingual 44 37 8 3 2 5 0 86 6 346
2011 Unilingual English 35 40 12 7 2 4 0 78 9 239
2011 Either English or French 47 30 12 0 12 0 0 76 12 17

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 4 96 290

Question 67c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 0 100 11

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 0 100 11

Question 67f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 0 100 11

Question 69d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 0 100 10

Question 69h. What action(s) did you take to address the discrimination you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 0 100 10

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 50 50 10

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 5 95 291

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 20 13 19 1 2 36 9 60 6 291
2019 Unilingual English 27 11 19 4 2 28 8 60 10 179
2019 Either English or French 15 7 15 0 7 40 15 49 17 27
2017 Bilingual 21 13 13 1 3 44 6 67 7 274
2017 Unilingual English 21 14 21 3 1 34 6 59 6 197
2014 Bilingual 23 14 16 2 0 40 6 67 4 284
2014 Unilingual English 26 12 24 2 1 28 7 59 5 193
2014 Either English or French 12 18 22 0 0 28 20 57 0 16

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 44 29 14 1 2 10 0 81 3 292
2019 Unilingual English 47 26 14 4 3 5 0 77 8 180
2019 Either English or French 45 33 4 0 7 3 7 88 8 28
2017 Bilingual 42 33 10 1 3 8 2 84 5 273
2017 Unilingual English 38 29 15 3 2 13 1 77 5 197
2014 Bilingual 44 27 13 4 0 12 0 81 4 284
2014 Unilingual English 43 20 21 5 1 9 2 70 7 193
2014 Either English or French 23 28 17 0 0 12 20 76 0 16
2011 Bilingual 49 31 10 2 1 7 0 86 3 347
2011 Unilingual English 41 36 16 2 1 4 0 80 3 240
2011 Either English or French 58 24 6 6 6 0 0 82 12 17

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 10 90 293
2019 Unilingual English 12 88 179
2019 Either English or French 0 100 27
2017 Bilingual 16 84 276
2017 Unilingual English 13 87 196
2014 Bilingual 13 87 283
2014 Unilingual English 10 90 193
2014 Either English or French 0 100 16

Question 80. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 85 15 29
2019 Unilingual English 76 24 21
2017 Bilingual 79 21 43
2017 Unilingual English 81 19 26
2014 Bilingual 86 14 36
2014 Unilingual English 84 16 19

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 39 34 4 23 0 0 0 73 23 25
2019 Unilingual English 61 26 7 6 0 0 0 87 6 16
2017 Bilingual 54 35 3 6 3 0 0 89 8 34
2017 Unilingual English 77 23 0 0 0 0 0 100 0 21
2014 Bilingual 64 36 0 0 0 0 0 100 0 31
2014 Unilingual English 44 50 0 6 0 0 0 94 6 16
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Workplace well-being

A psychologically healthy workplace

Question 30. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 73 17 6 2 1 1 0 91 3 291
2019 Unilingual English 73 18 5 1 2 1 0 92 3 180
2019 Either English or French 70 22 0 4 4 0 0 92 8 28
2017 Bilingual 69 20 5 4 1 1 0 90 5 276
2017 Unilingual English 64 22 7 3 3 1 0 87 6 197

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 26 53 8 7 3 2 1 82 10 95

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 51 37 7 3 2 1 0 89 4 292
2019 Unilingual English 51 36 7 3 1 1 1 88 4 179
2019 Either English or French 37 42 4 4 4 10 0 87 9 28
2017 Bilingual 50 41 6 3 0 0 0 90 4 275
2017 Unilingual English 50 37 8 3 2 1 0 88 5 196

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 38 39 15 6 3 0 0 77 8 293
2019 Unilingual English 47 35 8 5 4 1 0 83 9 180
2019 Either English or French 43 32 3 4 7 10 0 84 12 28
2017 Bilingual 34 45 11 5 4 1 0 80 10 275
2017 Unilingual English 37 36 13 10 4 0 0 73 14 197

Work-related stress

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 59 24 10 3 3 0 0 84 6 292
2019 Unilingual English 65 23 7 2 2 0 1 89 4 180
2019 Either English or French 56 29 11 4 0 0 0 85 4 27
2017 Bilingual 51 25 10 7 6 0 1 77 13 274
2017 Unilingual English 52 23 17 5 2 1 1 76 6 195

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 21 30 28 12 8 0 0 52 20 293
2019 Unilingual English 34 40 15 8 3 0 0 74 11 180
2019 Either English or French 41 30 18 8 4 0 0 71 12 28
2017 Bilingual 17 29 33 15 7 0 0 46 21 276
2017 Unilingual English 30 35 23 8 5 0 0 65 12 196

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 29 35 20 9 6 0 1 65 15 293
2019 Unilingual English 44 35 12 8 2 0 0 79 9 179
2019 Either English or French 49 22 25 0 0 0 3 74 0 28
2017 Bilingual 22 36 23 11 5 1 1 59 17 276
2017 Unilingual English 36 36 18 6 3 0 0 72 10 196

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 26 27 26 11 8 0 1 54 19 291
2019 Unilingual English 40 33 13 8 3 1 1 74 12 179
2019 Either English or French 60 24 8 0 4 4 0 88 4 26
2017 Bilingual 23 25 24 16 8 1 2 50 25 274
2017 Unilingual English 37 32 20 8 3 0 0 69 11 196

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 54 28 11 3 1 0 3 84 4 292
2019 Unilingual English 71 21 3 1 1 0 3 95 2 178
2019 Either English or French 71 18 4 0 0 0 7 96 0 28
2017 Bilingual 47 30 12 4 2 0 5 81 6 274
2017 Unilingual English 60 23 9 2 2 0 5 88 3 196

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 38 31 19 9 4 0 0 68 13 293
2019 Unilingual English 47 34 11 4 2 0 1 82 6 179
2019 Either English or French 47 34 7 3 8 0 0 81 11 27
2017 Bilingual 33 35 20 6 6 0 0 68 12 275
2017 Unilingual English 36 37 19 4 3 0 1 73 7 194

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 35 40 17 4 3 1 1 75 7 291
2019 Unilingual English 32 38 21 6 2 0 1 71 8 179
2019 Either English or French 35 30 18 7 4 7 0 70 11 28
2017 Bilingual 36 32 19 8 5 0 0 68 14 275
2017 Unilingual English 29 32 23 11 5 0 1 61 16 195

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 28 34 22 10 4 1 0 63 14 292
2019 Unilingual English 35 34 19 10 2 0 0 69 12 179
2019 Either English or French 42 26 18 11 0 0 3 70 11 28
2017 Bilingual 20 39 21 12 8 0 0 59 20 274
2017 Unilingual English 27 37 19 12 5 0 1 64 17 195

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 34 32 19 9 5 0 0 66 14 293
2019 Unilingual English 44 30 13 11 2 0 0 74 13 179
2019 Either English or French 25 50 14 0 11 0 0 75 11 28
2017 Bilingual 35 31 19 7 7 0 0 66 15 275
2017 Unilingual English 30 37 15 11 5 1 1 68 16 195

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 50 24 15 5 5 0 0 75 10 292
2019 Unilingual English 51 30 11 4 3 1 1 82 7 180
2019 Either English or French 52 26 14 0 8 0 0 79 8 27

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 31 36 19 9 5 0 0 67 14 292
2019 Unilingual English 40 38 16 5 0 0 1 79 6 179
2019 Either English or French 31 51 11 3 4 0 0 82 7 28
2017 Bilingual 27 33 25 10 4 0 0 60 14 275
2017 Unilingual English 37 36 17 6 3 0 0 73 9 195

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 72 17 8 1 1 0 0 90 2 293
2019 Unilingual English 73 18 7 1 1 0 1 92 1 180
2019 Either English or French 85 11 4 0 0 0 0 96 0 26
2017 Bilingual 69 18 7 2 3 0 2 88 5 275
2017 Unilingual English 70 16 9 1 2 0 2 88 3 196

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 78 9 4 1 1 0 7 94 1 290
2019 Unilingual English 91 5 1 1 1 0 2 98 1 178
2019 Either English or French 93 4 0 0 0 0 4 100 0 28
2017 Bilingual 78 9 4 3 2 2 2 91 4 275
2017 Unilingual English 77 13 6 1 0 1 1 92 2 197

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 77 12 3 3 2 0 2 91 6 292
2019 Unilingual English 80 6 7 3 2 1 1 88 5 178
2019 Either English or French 81 0 0 0 12 4 3 87 13 28
2017 Bilingual 59 30 6 3 1 0 1 89 5 275
2017 Unilingual English 66 23 9 1 0 0 1 90 1 197

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 64 26 5 2 2 0 1 91 5 292
2019 Unilingual English 70 20 7 1 1 0 1 90 2 178
2019 Either English or French 67 22 7 4 0 0 0 89 4 28
2017 Bilingual 61 21 9 5 3 0 2 83 8 275
2017 Unilingual English 67 15 12 2 2 0 1 83 5 196

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 62 24 6 3 4 0 1 86 7 291
2019 Unilingual English 69 19 5 5 2 0 0 88 7 178
2019 Either English or French 77 4 15 4 0 0 0 81 4 27
2017 Bilingual 48 16 6 2 0 0 29 89 3 274
2017 Unilingual English 59 8 4 1 0 0 28 93 1 197

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 55 15 4 1 0 0 24 92 2 289
2019 Unilingual English 65 9 1 1 0 1 23 97 1 178
2019 Either English or French 55 3 4 0 0 0 38 94 0 27
2017 Bilingual 67 21 3 3 1 1 4 93 4 273
2017 Unilingual English 76 14 5 1 1 0 2 93 2 195

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 76 14 6 1 0 0 2 93 1 290
2019 Unilingual English 72 19 5 1 1 0 2 93 2 177
2019 Either English or French 74 11 8 4 0 0 3 88 4 28
2017 Bilingual 75 16 5 1 1 0 1 92 2 275
2017 Unilingual English 67 21 5 1 4 0 2 90 5 197

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 76 11 5 5 2 1 1 88 7 292
2019 Unilingual English 75 17 4 2 2 0 1 93 3 177
2019 Either English or French 62 17 10 7 4 0 0 79 11 28
2017 Bilingual 53 28 11 4 3 0 1 82 7 275
2017 Unilingual English 54 29 11 2 2 0 2 84 4 197

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 63 23 8 2 2 0 1 87 4 291
2019 Unilingual English 59 30 7 2 1 0 1 90 3 179
2019 Either English or French 68 25 3 3 0 0 0 93 3 28

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 18 41 30 9 2 0 0 59 11 293
2019 Unilingual English 33 41 20 6 1 0 0 74 7 180
2019 Either English or French 27 51 11 8 4 0 0 78 12 28
2017 Bilingual 12 43 34 8 3 0 0 55 11 276
2017 Unilingual English 17 45 29 6 3 0 0 62 9 197

Question 76. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 6 16 43 24 12 0 0 36 21 290
2019 Unilingual English 2 14 37 37 11 0 0 47 16 178
2019 Either English or French 11 4 29 30 22 3 0 55 15 27
2017 Bilingual 7 16 45 23 10 0 0 33 23 276
2017 Unilingual English 3 12 43 34 8 0 0 43 15 197
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Compensation

Pay or other compensation issues

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 51 31 10 1 2 3 1 53 47 293
2019 Unilingual English 49 38 9 2 1 2 1 50 50 180
2019 Either English or French 68 18 7 4 0 0 3 71 29 28
2017 Bilingual 49 26 12 5 3 5 0 52 48 276
2017 Unilingual English 47 28 12 4 3 5 1 49 51 197

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 34 66 130

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 77 23 126

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 56 13 11 6 7 0 8 74 14 290
2019 Unilingual English 66 14 8 3 1 0 8 87 4 180
2019 Either English or French 68 4 7 7 0 0 14 83 8 28

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 50 22 6 4 5 1 13 83 10 125
2017 Bilingual 35 24 9 12 10 2 8 66 24 126
2017 Unilingual English 37 30 14 9 4 1 6 71 14 94

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 13 15 10 11 9 5 37 49 34 127
2017 Bilingual 5 11 8 8 18 6 45 31 52 125
2017 Unilingual English 10 13 14 11 11 4 37 39 37 94
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