2019 Public Service Employee Survey Results by Theme for Canadian Space Agency by Question 94. Please indicate your occupational group and level. Occupational group and level - EN

The results of the 2019 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EN 39 35 16 5 4 1 0 75 9 171
2019 EN-04 39 38 15 5 3 0 0 77 8 61
2019 EN-05 46 20 20 5 8 0 0 66 14 59
2019 EN-06 54 42 0 4 0 0 0 96 4 24
2018 EN 46 34 10 6 4 0 0 81 10 166
2018 EN-04 56 27 11 5 2 0 0 83 6 63
2018 EN-05 36 39 12 10 3 0 0 75 14 59
2017 EN 43 43 6 5 2 0 0 86 8 146
2017 EN-03 67 33 0 0 0 0 0 100 0 12
2017 EN-04 41 51 4 2 2 0 0 92 4 47
2017 EN-05 38 42 11 7 2 0 0 80 9 55
2017 EN-06 62 29 5 5 0 0 0 90 5 21
2014 EN 37 40 11 7 5 0 0 77 12 159
2014 EN-03 44 33 17 6 0 0 0 78 6 18
2014 EN-04 29 47 7 11 5 0 0 76 16 55
2014 EN-05 38 37 10 7 8 0 0 75 15 60
2014 EN-06 46 38 15 0 0 0 0 85 0 26
2011 EN 43 38 10 6 3 0 0 80 9 183
2011 EN-03 46 46 4 4 0 0 0 92 4 24
2011 EN-04 38 44 10 2 6 0 0 83 8 52
2011 EN-05 42 34 16 5 3 0 0 76 8 62
2011 EN-06 41 34 3 19 3 0 0 75 22 32
2008 EN 35 44 8 9 3 0 0 79 12 156
2008 EN-03 31 50 6 6 6 0 0 81 13 16
2008 EN-04 24 56 14 5 2 0 0 80 7 59
2008 EN-05 40 33 8 17 2 0 0 73 19 48
2008 EN-06 52 34 0 7 7 0 0 86 14 29

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EN 31 35 19 10 5 0 0 66 15 170
2019 EN-04 30 41 16 8 5 0 0 70 13 61
2019 EN-05 34 29 21 5 10 0 0 64 16 58
2019 EN-06 46 21 17 17 0 0 0 67 17 24
2018 EN 36 38 17 7 2 0 0 73 9 166
2018 EN-04 40 33 21 3 3 0 0 73 6 63
2018 EN-05 25 44 19 10 2 0 0 69 12 59
2017 EN 29 46 12 8 5 0 0 75 13 145
2017 EN-03 25 67 8 0 0 0 0 92 0 12
2017 EN-04 28 55 7 6 4 0 0 83 11 47
2017 EN-05 33 36 14 11 5 0 0 69 16 55
2017 EN-06 35 40 20 5 0 0 0 75 5 20

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EN 57 30 9 2 1 0 0 88 4 171
2019 EN-04 57 28 10 3 2 0 0 85 5 61
2019 EN-05 64 20 10 3 2 0 0 85 5 59
2019 EN-06 71 29 0 0 0 0 0 100 0 24
2018 EN 59 31 6 3 1 0 0 90 4 165
2018 EN-04 65 22 8 3 2 0 0 87 5 63
2018 EN-05 50 41 5 3 0 0 0 91 3 58
2017 EN 57 36 4 1 1 0 0 93 3 146
2017 EN-03 58 42 0 0 0 0 0 100 0 12
2017 EN-04 60 38 0 2 0 0 0 98 2 47
2017 EN-05 54 35 11 0 0 0 0 89 0 55
2017 EN-06 67 33 0 0 0 0 0 100 0 21
2014 EN 59 29 5 5 1 0 1 89 6 159
2014 EN-03 61 28 0 6 0 0 6 94 6 18
2014 EN-04 47 36 9 7 0 0 0 84 7 55
2014 EN-05 70 20 2 5 3 0 0 90 8 60
2014 EN-06 58 35 8 0 0 0 0 92 0 26
2011 EN 58 32 5 3 2 0 1 91 4 183
2011 EN-03 71 21 4 0 0 0 4 96 0 24
2011 EN-04 58 31 6 2 4 0 0 88 6 52
2011 EN-05 53 37 3 5 2 0 0 90 6 62
2011 EN-06 59 28 9 3 0 0 0 88 3 32

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EN 46 38 12 2 2 0 0 84 4 171
2019 EN-04 43 39 15 2 2 0 0 82 3 61
2019 EN-05 49 34 8 3 5 0 0 83 8 59
2019 EN-06 67 29 4 0 0 0 0 96 0 24
2018 EN 57 30 7 6 0 0 0 87 6 165
2018 EN-03 63 26 11 0 0 0 0 89 0 19
2018 EN-04 59 30 6 5 0 0 0 89 5 63
2018 EN-05 54 27 8 10 0 0 0 81 10 59
2017 EN 51 37 8 2 2 0 0 88 4 146
2017 EN-03 75 25 0 0 0 0 0 100 0 12
2017 EN-04 47 51 0 0 2 0 0 98 2 47
2017 EN-05 49 33 13 4 2 0 0 82 5 55
2017 EN-06 67 24 10 0 0 0 0 90 0 21
2014 EN 47 35 10 5 3 0 0 82 8 159
2014 EN-03 50 28 11 11 0 0 0 78 11 18
2014 EN-04 38 38 13 7 4 0 0 76 11 55
2014 EN-05 48 35 8 3 5 0 0 83 8 60
2014 EN-06 58 35 8 0 0 0 0 92 0 26
2011 EN 53 34 8 4 2 0 0 87 5 183
2011 EN-03 46 46 4 4 0 0 0 92 4 24
2011 EN-04 52 37 6 4 2 0 0 88 6 52
2011 EN-05 47 34 13 3 3 0 0 81 6 62
2011 EN-06 63 28 6 3 0 0 0 91 3 32
2008 EN 43 43 7 7 0 0 0 86 7 157
2008 EN-03 19 69 13 0 0 0 0 88 0 16
2008 EN-04 44 44 7 5 0 0 0 88 5 59
2008 EN-05 41 41 6 12 0 0 0 82 12 49
2008 EN-06 55 31 7 7 0 0 0 86 7 29

Question 51. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EN 38 33 19 7 2 0 0 71 9 170
2019 EN-04 41 33 21 5 0 0 0 74 5 61
2019 EN-05 44 22 17 10 7 0 0 66 17 59
2019 EN-06 38 38 13 13 0 0 0 75 13 24
2018 EN 36 35 17 10 1 1 0 71 12 166
2018 EN-04 40 33 19 6 0 2 0 74 6 63
2018 EN-05 29 36 17 17 2 0 0 64 19 59
2017 EN 38 38 14 6 5 0 0 75 10 146
2017 EN-03 50 50 0 0 0 0 0 100 0 12
2017 EN-04 42 38 11 7 2 0 0 81 9 47
2017 EN-05 35 36 20 2 7 0 0 71 9 55
2017 EN-06 38 43 5 14 0 0 0 81 14 21
2014 EN 40 37 13 6 4 0 0 77 10 159
2014 EN-03 39 39 17 6 0 0 0 78 6 18
2014 EN-04 36 42 9 5 7 0 0 78 13 55
2014 EN-05 45 35 10 5 5 0 0 80 10 60
2014 EN-06 35 31 27 8 0 0 0 65 8 26
2011 EN 43 36 15 4 2 0 1 79 6 183
2011 EN-03 42 42 13 0 4 0 0 83 4 24
2011 EN-04 46 35 12 6 2 0 0 81 8 52
2011 EN-05 35 37 19 3 3 0 2 74 7 62
2011 EN-06 44 38 16 3 0 0 0 81 3 32

Question 52. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EN 33 33 21 10 3 0 0 66 13 171
2019 EN-04 31 38 21 8 2 0 0 69 10 61
2019 EN-05 41 22 19 12 7 0 0 63 19 59
2019 EN-06 33 33 21 13 0 0 0 67 13 24
2018 EN 32 37 19 7 4 0 0 69 11 166
2018 EN-04 35 35 22 6 2 0 0 70 8 63
2018 EN-05 25 42 17 12 3 0 0 68 15 59
2017 EN 30 40 18 8 4 0 0 71 12 146
2017 EN-03 50 42 8 0 0 0 0 92 0 12
2017 EN-04 34 42 15 4 4 0 0 76 8 47
2017 EN-05 25 44 18 11 2 0 0 69 13 55
2017 EN-06 29 43 14 14 0 0 0 71 14 21
2014 EN 31 43 13 8 4 1 0 75 12 159
2014 EN-03 33 39 22 6 0 0 0 72 6 18
2014 EN-04 29 44 9 11 7 0 0 73 18 55
2014 EN-05 35 43 10 7 3 2 0 80 10 60
2014 EN-06 27 42 23 8 0 0 0 69 8 26
2011 EN 39 38 14 5 4 0 1 77 9 183
2011 EN-03 33 46 8 8 4 0 0 79 13 24
2011 EN-04 40 37 12 4 8 0 0 77 12 52
2011 EN-05 32 40 18 5 3 0 2 74 8 62
2011 EN-06 41 38 19 3 0 0 0 78 3 32
2008 EN 24 43 18 11 3 0 0 68 15 157
2008 EN-03 19 38 31 13 0 0 0 56 13 16
2008 EN-04 27 39 19 8 7 0 0 66 15 59
2008 EN-05 18 47 16 18 0 0 0 65 18 49
2008 EN-06 31 48 10 7 3 0 0 79 10 29

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EN 40 31 18 9 1 2 0 72 10 171
2019 EN-04 36 28 28 5 0 3 0 66 5 61
2019 EN-05 42 34 10 10 3 0 0 76 14 59
2019 EN-06 46 33 8 8 0 4 0 83 9 24
2018 EN 43 23 20 8 3 2 0 68 12 166
2018 EN-04 41 19 25 10 3 2 0 61 13 63
2018 EN-05 39 29 17 8 3 3 0 70 12 59
2017 EN 42 32 14 8 3 1 0 76 10 146
2017 EN-03 75 25 0 0 0 0 0 100 0 12
2017 EN-04 45 40 6 4 2 2 0 87 7 47
2017 EN-05 33 33 18 11 4 2 0 67 15 55
2017 EN-06 52 24 19 5 0 0 0 76 5 21
2014 EN 49 29 11 5 4 3 0 80 9 159
2014 EN-03 50 22 22 0 0 6 0 76 0 18
2014 EN-04 51 25 5 7 9 2 0 78 17 55
2014 EN-05 47 32 12 7 2 2 0 80 8 60
2014 EN-06 50 35 12 0 0 4 0 88 0 26
2011 EN 46 28 12 5 5 4 1 77 10 183
2011 EN-03 33 33 8 8 8 8 0 73 18 24
2011 EN-04 44 27 15 4 6 4 0 74 10 52
2011 EN-05 47 29 15 5 3 0 2 77 8 62
2011 EN-06 47 31 9 6 3 3 0 81 10 32
2008 EN 36 28 17 10 6 4 0 66 17 157
2008 EN-03 31 38 13 13 6 0 0 69 19 16
2008 EN-04 27 32 14 10 12 5 0 63 23 59
2008 EN-05 39 24 24 8 2 2 0 65 10 49
2008 EN-06 48 21 10 10 3 7 0 74 15 29
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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EN 51 31 11 4 2 1 0 83 6 171
2019 EN-04 51 28 16 2 2 2 0 80 3 61
2019 EN-05 51 32 8 3 3 2 0 84 7 59
2019 EN-06 63 33 4 0 0 0 0 96 0 24

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EN 51 29 12 2 4 2 0 82 6 171
2019 EN-04 61 25 11 2 2 0 0 85 3 61
2019 EN-05 46 31 12 2 8 2 0 78 10 59
2019 EN-06 50 33 13 4 0 0 0 83 4 24
2018 EN 50 38 7 3 1 1 0 89 4 161
2018 EN-04 50 37 8 2 2 2 0 89 3 62
2018 EN-05 44 47 7 2 0 0 0 91 2 55
2017 EN 46 39 6 7 1 1 0 86 8 146
2017 EN-03 42 50 8 0 0 0 0 92 0 12
2017 EN-04 49 43 2 4 2 0 0 92 6 47
2017 EN-05 45 38 7 7 0 2 0 85 7 55
2017 EN-06 43 33 14 10 0 0 0 76 10 21
2014 EN 38 45 8 4 3 2 0 85 7 159
2014 EN-03 44 22 11 6 0 17 0 80 7 18
2014 EN-04 33 47 9 5 5 0 0 80 11 55
2014 EN-05 48 42 7 3 0 0 0 90 3 60
2014 EN-06 19 65 8 4 4 0 0 85 8 26
2011 EN 40 34 16 5 4 1 0 75 9 183
2011 EN-03 46 42 13 0 0 0 0 88 0 24
2011 EN-04 29 37 17 6 10 2 0 67 16 52
2011 EN-05 44 29 16 10 2 0 0 73 11 62
2011 EN-06 38 38 19 0 6 0 0 75 6 32
2008 EN 32 32 17 10 7 1 1 66 17 157
2008 EN-03 25 38 19 13 6 0 0 63 19 16
2008 EN-04 36 29 10 15 8 0 2 66 24 59
2008 EN-05 31 29 24 8 8 0 0 59 16 49
2008 EN-06 31 48 10 3 3 3 0 82 7 29

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EN 43 33 12 8 3 1 0 77 11 170
2019 EN-04 55 28 12 3 2 0 0 83 5 60
2019 EN-05 31 36 17 8 7 2 0 67 16 59
2019 EN-06 46 33 4 17 0 0 0 79 17 24
2018 EN 41 41 11 6 1 0 0 83 6 160
2018 EN-04 44 42 8 6 0 0 0 85 6 62
2018 EN-05 31 50 15 4 0 0 0 81 4 54
2017 EN 40 45 7 4 3 1 0 86 7 146
2017 EN-03 25 50 25 0 0 0 0 75 0 12
2017 EN-04 47 47 2 2 2 0 0 94 4 47
2017 EN-05 35 49 9 2 4 2 0 85 6 55
2017 EN-06 48 38 5 10 0 0 0 86 10 21
2014 EN 35 44 10 6 4 0 0 79 11 159
2014 EN-03 44 33 17 6 0 0 0 78 6 18
2014 EN-04 36 42 7 5 9 0 0 78 15 55
2014 EN-05 35 47 10 7 2 0 0 82 8 60
2014 EN-06 27 50 12 8 4 0 0 77 12 26
2011 EN 32 41 14 8 5 1 0 73 13 183
2011 EN-03 33 33 17 17 0 0 0 67 17 24
2011 EN-04 25 33 23 8 10 2 0 59 18 52
2011 EN-05 31 50 5 8 6 0 0 81 15 62
2011 EN-06 31 44 19 6 0 0 0 75 6 32
2008 EN 31 36 10 15 8 0 0 67 24 157
2008 EN-03 25 38 13 19 6 0 0 63 25 16
2008 EN-04 29 34 7 19 12 0 0 63 31 59
2008 EN-05 31 31 14 16 8 0 0 61 24 49
2008 EN-06 34 48 7 7 3 0 0 83 10 29

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EN 51 30 12 4 3 0 1 81 7 169
2019 EN-04 63 25 7 3 2 0 0 88 5 60
2019 EN-05 41 34 12 3 7 0 2 77 11 58
2019 EN-06 54 21 21 4 0 0 0 75 4 24
2018 EN 50 34 11 4 1 0 0 84 6 161
2018 EN-04 50 35 8 3 3 0 0 85 6 62
2018 EN-05 49 38 9 4 0 0 0 87 4 55
2017 EN 51 32 11 3 3 0 0 84 5 146
2017 EN-03 42 42 17 0 0 0 0 83 0 12
2017 EN-04 57 34 4 2 2 0 0 92 4 47
2017 EN-05 51 29 15 2 4 0 0 80 5 55
2017 EN-06 48 29 19 5 0 0 0 76 5 21
2014 EN 36 41 14 6 3 0 0 77 9 159
2014 EN-03 50 28 17 6 0 0 0 78 6 18
2014 EN-04 33 40 11 7 9 0 0 73 16 55
2014 EN-05 42 38 17 3 0 0 0 80 3 60
2014 EN-06 23 58 12 8 0 0 0 81 8 26

Senior management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EN 21 32 22 13 5 6 0 57 19 171
2019 EN-04 28 28 30 5 2 8 0 61 7 61
2019 EN-05 19 32 22 15 10 2 0 52 26 59
2019 EN-06 25 29 13 25 4 4 0 57 30 24
2018 EN 22 38 19 13 4 4 0 62 18 166
2018 EN-04 19 46 13 11 3 8 0 71 16 63
2018 EN-05 17 37 20 17 5 3 0 56 23 59
2017 EN 21 29 25 16 4 5 0 53 22 146
2017 EN-03 42 25 8 17 0 8 0 73 18 12
2017 EN-04 19 30 32 13 2 4 0 51 16 47
2017 EN-05 18 36 20 18 4 4 0 57 23 55
2017 EN-06 24 14 33 24 5 0 0 38 29 21
2014 EN 23 42 16 6 4 8 1 71 12 159
2014 EN-03 28 28 11 0 0 28 6 83 0 18
2014 EN-04 18 40 18 7 5 11 0 65 14 55
2014 EN-05 23 45 17 8 5 2 0 69 14 60
2014 EN-06 27 50 15 4 4 0 0 77 8 26
2011 EN 19 34 23 10 4 8 1 58 16 183
2011 EN-03 21 25 29 4 4 17 0 55 10 24
2011 EN-04 13 29 27 15 6 8 2 47 23 52
2011 EN-05 16 40 21 10 5 6 2 61 16 62
2011 EN-06 13 47 25 13 3 0 0 59 16 32

Question 35. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EN 19 29 25 19 8 1 1 48 27 171
2019 EN-04 26 21 31 20 2 0 0 48 21 61
2019 EN-05 20 31 20 14 14 0 2 52 28 59
2019 EN-06 13 25 17 29 17 0 0 38 46 24
2018 EN 19 32 21 16 12 1 0 51 27 165
2018 EN-04 19 34 21 16 8 2 0 54 25 62
2018 EN-05 15 31 25 14 15 0 0 46 29 59
2017 EN 16 24 25 23 8 3 0 41 33 146
2017 EN-03 33 25 17 17 0 8 0 64 18 12
2017 EN-04 11 28 25 28 6 2 0 39 35 47
2017 EN-05 16 24 27 24 7 2 0 41 32 55
2017 EN-06 14 19 33 24 10 0 0 33 33 21
2014 EN 16 38 24 13 6 2 1 56 19 159
2014 EN-03 33 22 28 6 0 6 6 63 6 18
2014 EN-04 9 38 25 16 7 4 0 49 25 55
2014 EN-05 15 48 17 12 8 0 0 63 20 60
2014 EN-06 23 27 35 12 4 0 0 50 15 26
2011 EN 14 40 21 16 7 2 1 55 23 183
2011 EN-03 13 46 25 4 8 4 0 61 13 24
2011 EN-04 17 35 27 10 12 0 0 52 21 52
2011 EN-05 13 39 18 26 3 0 2 52 30 62
2011 EN-06 9 38 22 25 6 0 0 47 31 32
2008 EN 13 43 18 14 13 0 0 55 27 157
2008 EN-03 19 38 6 25 13 0 0 56 38 16
2008 EN-04 19 39 15 8 19 0 0 58 27 59
2008 EN-05 8 45 27 12 8 0 0 53 20 49
2008 EN-06 7 48 14 24 7 0 0 55 31 29

Question 36. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EN 12 29 21 21 13 4 0 43 35 171
2019 EN-04 21 25 28 16 8 2 0 47 25 61
2019 EN-05 12 34 15 19 17 3 0 47 37 59
2019 EN-06 0 25 21 33 21 0 0 25 54 24
2018 EN 16 26 25 18 12 4 0 43 31 164
2018 EN-04 13 27 29 16 11 5 0 42 28 63
2018 EN-05 14 33 19 16 14 5 0 49 31 58
2018 EN-06 11 11 32 26 21 0 0 21 47 19
2017 EN 6 24 30 23 10 7 0 32 35 146
2017 EN-03 17 33 17 17 0 17 0 60 20 12
2017 EN-04 4 28 28 26 8 6 0 34 36 47
2017 EN-05 7 22 33 22 7 9 0 32 32 55
2017 EN-06 5 19 29 29 19 0 0 24 48 21
2014 EN 10 30 30 18 8 4 1 42 26 159
2014 EN-03 28 17 33 6 0 11 6 53 7 18
2014 EN-04 4 29 33 18 9 7 0 35 29 55
2014 EN-05 12 37 20 22 8 2 0 49 31 60
2014 EN-06 8 23 46 15 8 0 0 31 23 26
2011 EN 8 33 18 27 10 4 1 43 39 183
2011 EN-03 13 38 25 17 4 4 0 52 22 24
2011 EN-04 10 29 19 27 8 8 0 42 38 52
2011 EN-05 3 34 19 37 5 0 2 38 43 62
2011 EN-06 3 28 16 19 31 3 0 32 52 32
2008 EN 3 26 23 28 13 6 1 31 44 157
2008 EN-03 13 38 6 19 25 0 0 50 44 16
2008 EN-04 3 20 32 22 12 8 2 26 38 59
2008 EN-05 0 29 29 31 10 2 0 29 42 49
2008 EN-06 3 31 3 38 17 7 0 37 59 29

Question 37. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EN 11 30 22 26 9 2 0 42 36 171
2019 EN-04 16 26 25 26 5 2 0 43 32 61
2019 EN-05 10 36 17 19 19 0 0 46 37 59
2019 EN-06 8 33 17 38 4 0 0 42 42 24
2018 EN 14 31 25 22 4 4 0 47 28 166
2018 EN-04 16 27 25 22 2 8 0 47 26 63
2018 EN-05 15 29 24 29 2 2 0 45 31 59
2017 EN 10 46 18 17 8 2 0 57 25 145
2017 EN-03 33 58 8 0 0 0 0 92 0 12
2017 EN-04 6 55 15 13 8 2 0 63 22 47
2017 EN-05 7 46 19 20 6 2 0 55 26 54
2017 EN-06 14 33 24 29 0 0 0 48 29 21
2014 EN 15 38 27 11 7 1 1 54 18 159
2014 EN-03 28 22 28 11 0 6 6 56 13 18
2014 EN-04 13 38 27 13 9 0 0 51 22 55
2014 EN-05 15 43 25 8 8 0 0 58 17 60
2014 EN-06 12 38 31 15 4 0 0 50 19 26
2011 EN 11 38 21 20 5 3 1 51 27 182
2011 EN-03 8 25 29 25 8 4 0 35 35 24
2011 EN-04 15 37 21 21 6 0 0 52 27 52
2011 EN-05 6 42 26 16 6 2 2 50 23 62
2011 EN-06 13 38 16 31 3 0 0 50 34 32
2008 EN 10 37 24 18 10 1 0 48 28 157
2008 EN-03 25 25 19 19 13 0 0 50 31 16
2008 EN-04 8 36 27 14 14 2 0 45 28 59
2008 EN-05 6 41 22 22 8 0 0 47 31 49
2008 EN-06 10 45 21 21 3 0 0 55 24 29
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EN 25 36 19 13 6 1 0 61 19 171
2019 EN-04 30 34 18 13 5 0 0 64 18 61
2019 EN-05 20 39 17 15 8 0 0 59 24 59
2019 EN-06 33 33 21 8 4 0 0 67 13 24
2018 EN 24 38 20 11 5 1 0 63 17 164
2018 EN-03 26 42 16 5 5 5 0 72 11 19
2018 EN-04 32 37 16 11 5 0 0 68 16 63
2018 EN-05 16 45 17 12 9 2 0 61 21 58
2017 EN 19 47 13 15 6 0 0 66 21 146
2017 EN-03 8 67 8 17 0 0 0 75 17 12
2017 EN-04 21 51 11 8 9 0 0 72 17 47
2017 EN-05 20 42 13 18 7 0 0 62 25 55
2017 EN-06 29 33 24 14 0 0 0 62 14 21
2014 EN 14 46 19 13 8 0 0 60 20 159
2014 EN-03 17 56 22 6 0 0 0 72 6 18
2014 EN-04 16 40 22 13 9 0 0 56 22 55
2014 EN-05 12 50 17 15 7 0 0 62 22 60
2014 EN-06 15 42 19 12 12 0 0 58 23 26
2011 EN 22 37 21 13 8 0 0 59 20 183
2011 EN-03 21 58 13 0 8 0 0 79 8 24
2011 EN-04 17 37 23 15 8 0 0 54 23 52
2011 EN-05 15 40 26 13 6 0 0 55 19 62
2011 EN-06 34 16 19 19 13 0 0 50 31 32

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EN 20 50 12 13 4 0 0 70 18 171
2019 EN-04 23 52 11 11 2 0 0 75 13 61
2019 EN-05 17 56 15 5 7 0 0 73 12 59
2019 EN-06 25 42 8 25 0 0 0 67 25 24
2018 EN 27 49 13 10 2 0 0 75 11 166
2018 EN-04 33 49 8 8 2 0 0 83 10 63
2018 EN-05 24 46 20 8 2 0 0 69 10 59
2017 EN 20 55 13 8 4 0 0 75 12 146
2017 EN-03 25 50 8 17 0 0 0 75 17 12
2017 EN-04 21 64 11 0 4 0 0 85 4 47
2017 EN-05 16 53 16 11 4 0 0 69 15 55
2017 EN-06 29 52 10 10 0 0 0 81 10 21

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EN 38 36 12 9 4 1 1 75 13 171
2019 EN-04 49 33 8 7 3 0 0 82 10 61
2019 EN-05 36 32 14 8 8 2 0 69 17 59
2019 EN-06 42 33 8 17 0 0 0 75 17 24
2018 EN 38 40 12 7 1 1 0 79 9 161
2018 EN-04 42 39 13 5 2 0 0 81 6 62
2018 EN-05 31 47 11 7 2 2 0 80 9 55
2017 EN 36 42 13 6 2 1 0 79 8 146
2017 EN-03 17 67 8 8 0 0 0 83 8 12
2017 EN-04 42 40 6 7 2 2 0 85 9 47
2017 EN-05 31 45 16 5 2 0 0 76 7 55
2017 EN-06 43 33 19 5 0 0 0 76 5 21
2014 EN 30 48 11 7 3 1 1 79 10 159
2014 EN-03 44 39 6 6 0 6 0 88 6 18
2014 EN-04 18 56 13 7 5 0 0 75 13 55
2014 EN-05 38 48 10 2 0 0 2 88 2 60
2014 EN-06 27 35 15 19 4 0 0 62 23 26
2011 EN 33 34 15 12 5 1 0 67 18 183
2011 EN-03 42 38 13 8 0 0 0 79 8 24
2011 EN-04 21 37 13 17 10 2 0 59 27 52
2011 EN-05 32 34 19 10 5 0 0 66 15 62
2011 EN-06 28 38 13 16 6 0 0 66 22 32
2008 EN 25 36 15 15 9 0 0 62 24 157
2008 EN-03 25 44 13 13 6 0 0 69 19 16
2008 EN-04 27 31 12 22 8 0 0 58 31 59
2008 EN-05 24 33 22 8 12 0 0 57 20 49
2008 EN-06 21 52 10 10 7 0 0 72 17 29

Job fit and development

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EN 33 38 15 10 2 1 0 72 13 169
2019 EN-04 28 44 23 3 2 0 0 72 5 61
2019 EN-05 41 37 5 12 5 0 0 78 17 59
2019 EN-06 48 35 17 0 0 0 0 83 0 23
2018 EN 37 45 8 8 1 0 1 84 9 166
2018 EN-04 33 49 8 6 2 0 2 84 8 63
2018 EN-05 37 42 12 7 0 0 2 81 7 59
2017 EN 35 49 7 6 3 0 0 84 9 146
2017 EN-03 58 42 0 0 0 0 0 100 0 12
2017 EN-04 28 59 4 2 6 0 0 87 8 47
2017 EN-05 35 45 7 13 0 0 0 80 13 55
2017 EN-06 48 43 5 5 0 0 0 90 5 21
2014 EN 31 50 10 5 4 0 0 81 9 159
2014 EN-03 22 50 22 6 0 0 0 72 6 18
2014 EN-04 25 49 13 5 7 0 0 75 13 55
2014 EN-05 32 55 7 3 3 0 0 87 7 60
2014 EN-06 46 38 4 8 4 0 0 85 12 26
2011 EN 40 44 9 4 2 0 1 85 6 183
2011 EN-03 42 33 8 13 4 0 0 75 17 24
2011 EN-04 35 48 13 4 0 0 0 83 4 52
2011 EN-05 37 48 6 5 2 0 2 87 7 62
2011 EN-06 50 41 6 0 3 0 0 91 3 32
2008 EN 32 43 15 8 3 0 1 75 10 157
2008 EN-03 31 44 19 6 0 0 0 75 6 16
2008 EN-04 29 39 17 12 3 0 0 68 15 59
2008 EN-05 33 43 12 8 2 0 2 77 10 49
2008 EN-06 41 48 10 0 0 0 0 90 0 29

Question 44. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EN 16 30 22 18 13 1 0 46 31 171
2019 EN-04 20 21 23 21 15 0 0 41 36 61
2019 EN-05 17 36 14 14 19 2 0 53 33 59
2019 EN-06 17 33 29 17 4 0 0 50 21 24
2018 EN 15 37 20 16 10 2 0 53 26 163
2018 EN-03 32 32 21 0 11 5 0 67 11 19
2018 EN-04 10 38 27 14 8 3 0 49 23 63
2018 EN-05 16 35 14 21 14 0 0 51 35 57
2017 EN 14 46 16 13 9 2 0 62 22 146
2017 EN-03 17 58 8 8 0 8 0 82 9 12
2017 EN-04 15 38 15 17 13 2 0 54 30 47
2017 EN-05 15 47 15 13 9 2 0 63 22 55
2017 EN-06 14 57 24 5 0 0 0 71 5 21
2014 EN 19 42 19 9 9 1 0 62 18 159
2014 EN-03 17 56 11 11 0 6 0 76 12 18
2014 EN-04 22 29 25 9 13 2 0 52 22 55
2014 EN-05 17 47 20 7 10 0 0 63 17 60
2014 EN-06 19 50 12 15 4 0 0 69 19 26
2011 EN 30 38 10 14 8 1 1 68 22 183
2011 EN-03 25 50 0 13 13 0 0 75 25 24
2011 EN-04 25 33 13 19 10 0 0 58 29 52
2011 EN-05 32 40 8 11 6 0 2 74 18 62
2011 EN-06 22 38 22 16 3 0 0 59 19 32
2008 EN 19 34 15 18 14 0 1 53 32 157
2008 EN-03 13 25 31 19 13 0 0 38 31 16
2008 EN-04 22 27 17 19 15 0 0 49 34 59
2008 EN-05 18 33 12 20 16 0 0 51 37 49
2008 EN-06 21 55 3 10 10 0 0 76 21 29

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EN 8 31 17 20 23 0 1 39 44 171
2019 EN-04 7 31 16 21 25 0 0 38 46 61
2019 EN-05 5 32 14 20 29 0 0 37 49 59
2019 EN-06 17 29 17 21 13 0 4 48 35 24
2018 EN 11 23 22 23 19 1 1 35 42 161
2018 EN-03 32 21 21 16 11 0 0 53 26 19
2018 EN-04 11 19 19 27 19 3 0 32 48 62
2018 EN-05 5 28 19 23 23 0 2 34 46 57
2017 EN 8 22 17 27 22 2 2 31 51 144
2017 EN-03 17 17 8 33 8 17 0 40 50 12
2017 EN-04 4 25 25 13 32 0 0 30 45 47
2017 EN-05 7 15 16 42 20 0 0 22 62 55
2017 EN-06 11 37 5 21 11 0 16 56 38 19
2014 EN 5 26 19 24 24 0 2 31 49 159
2014 EN-03 0 17 28 39 17 0 0 17 56 18
2014 EN-04 5 22 18 20 33 0 2 28 54 55
2014 EN-05 2 30 20 28 20 0 0 32 48 60
2014 EN-06 15 31 15 12 19 0 8 50 33 26
2011 EN 13 32 16 17 16 2 3 47 35 183
2011 EN-03 13 29 13 17 25 4 0 43 43 24
2011 EN-04 8 25 25 23 19 0 0 33 42 52
2011 EN-05 11 40 11 16 16 3 2 54 34 62
2011 EN-06 16 34 13 16 13 0 9 55 31 32
2008 EN 16 28 11 24 20 1 1 45 44 157
2008 EN-03 25 19 6 31 19 0 0 44 50 16
2008 EN-04 14 29 15 19 20 2 2 44 40 59
2008 EN-05 14 22 12 29 22 0 0 37 51 49
2008 EN-06 17 38 3 24 14 0 3 57 39 29

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EN 50 23 13 6 4 2 2 76 10 171
2019 EN-04 43 28 10 10 5 2 3 74 16 61
2019 EN-05 51 20 17 5 5 2 0 72 10 59
2019 EN-06 63 21 8 4 0 4 0 87 4 24

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EN 71 8 7 5 1 2 7 86 6 169
2019 EN-04 57 10 7 8 2 3 13 80 12 60
2019 EN-05 76 7 7 3 0 2 5 89 4 59
2019 EN-06 87 4 4 4 0 0 0 91 4 23

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EN 51 27 9 6 3 1 2 81 10 171
2019 EN-04 41 25 15 10 3 2 5 70 14 61
2019 EN-05 56 25 7 5 5 2 0 83 10 59
2019 EN-06 79 21 0 0 0 0 0 100 0 24

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EN 44 20 15 10 7 2 2 66 18 171
2019 EN-04 41 16 16 10 10 2 5 61 21 61
2019 EN-05 47 14 17 10 10 2 0 62 21 59
2019 EN-06 50 29 13 4 0 4 0 83 4 24

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EN 25 10 18 23 19 4 2 37 44 171
2019 EN-04 21 11 18 20 21 5 3 36 45 61
2019 EN-05 29 2 19 20 27 2 2 32 49 59
2019 EN-06 25 17 21 29 8 0 0 42 38 24

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EN 81 10 2 1 1 2 2 95 2 170
2019 EN-04 73 15 3 2 2 2 3 93 4 60
2019 EN-05 88 5 0 2 2 2 2 96 4 59
2019 EN-06 88 8 0 0 0 0 4 100 0 24

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EN 65 10 12 3 4 4 2 80 8 169
2019 EN-04 59 11 13 7 3 3 3 75 11 61
2019 EN-05 68 7 12 2 7 3 2 79 9 59
2019 EN-06 78 9 4 0 4 4 0 91 5 23

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EN 83 2 2 1 1 4 7 96 1 169
2019 EN-04 77 3 5 2 2 3 8 91 4 61
2019 EN-05 86 2 2 0 0 4 7 98 0 57
2019 EN-06 88 0 0 0 0 8 4 100 0 24

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EN 29 45 11 9 6 0 0 74 15 170
2019 EN-04 30 43 11 11 5 0 0 72 16 61
2019 EN-05 32 41 12 5 10 0 0 73 15 59
2019 EN-06 46 38 4 8 4 0 0 83 13 24
2018 EN 34 41 12 11 2 0 0 75 13 166
2018 EN-04 37 30 19 13 2 0 0 67 14 63
2018 EN-05 27 47 12 14 0 0 0 75 14 59
2017 EN 27 51 10 8 3 0 0 78 12 146
2017 EN-03 42 58 0 0 0 0 0 100 0 12
2017 EN-04 15 62 15 8 0 0 0 77 8 47
2017 EN-05 25 51 7 11 5 0 0 76 16 55
2017 EN-06 48 43 5 5 0 0 0 90 5 21
2014 EN 19 51 11 9 10 0 0 70 19 159
2014 EN-03 22 61 11 6 0 0 0 83 6 18
2014 EN-04 22 38 15 13 13 0 0 60 25 55
2014 EN-05 12 63 5 8 12 0 0 75 20 60
2014 EN-06 27 42 19 4 8 0 0 69 12 26
2011 EN 28 46 12 9 4 0 0 75 13 183
2011 EN-03 21 46 21 8 4 0 0 67 13 24
2011 EN-04 27 42 15 12 4 0 0 69 15 52
2011 EN-05 31 47 11 8 3 0 0 77 11 62
2011 EN-06 34 47 3 6 9 0 0 81 16 32

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EN 28 30 18 15 8 0 0 58 23 171
2019 EN-04 26 30 25 13 7 0 0 56 20 61
2019 EN-05 31 29 14 12 15 0 0 59 27 59
2019 EN-06 33 33 17 13 4 0 0 67 17 24
2018 EN 34 39 11 11 5 0 0 73 16 165
2018 EN-04 27 49 11 6 6 0 0 76 13 63
2018 EN-05 34 31 16 14 5 0 0 66 19 58
2017 EN 30 38 12 16 4 0 0 69 20 146
2017 EN-03 67 25 0 8 0 0 0 92 8 12
2017 EN-04 30 41 13 15 2 0 0 70 17 47
2017 EN-05 22 40 16 16 5 0 0 62 22 55
2017 EN-06 38 43 10 10 0 0 0 81 10 21
2014 EN 23 42 14 13 8 0 0 65 21 159
2014 EN-03 28 50 17 6 0 0 0 78 6 18
2014 EN-04 22 40 13 16 9 0 0 62 25 55
2014 EN-05 20 43 13 12 12 0 0 63 23 60
2014 EN-06 31 35 15 15 4 0 0 65 19 26

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EN 27 42 15 11 4 1 1 70 15 170
2019 EN-04 20 49 16 11 2 0 2 70 13 61
2019 EN-05 34 36 10 9 7 2 2 73 16 58
2019 EN-06 42 29 13 17 0 0 0 71 17 24
2018 EN 34 39 14 10 4 0 0 73 13 164
2018 EN-04 35 44 15 5 2 0 0 79 6 62
2018 EN-05 22 41 16 16 5 0 0 64 21 58
2017 EN 25 48 12 11 3 0 1 74 14 146
2017 EN-03 58 42 0 0 0 0 0 100 0 12
2017 EN-04 23 60 8 6 2 0 0 83 8 47
2017 EN-05 18 44 16 16 4 0 2 63 20 55
2017 EN-06 33 43 10 14 0 0 0 76 14 21
2014 EN 21 45 19 11 4 0 0 66 14 159
2014 EN-03 33 56 6 6 0 0 0 89 6 18
2014 EN-04 16 51 15 11 7 0 0 67 18 55
2014 EN-05 20 37 25 15 3 0 0 57 18 60
2014 EN-06 23 46 27 4 0 0 0 69 4 26
2011 EN 30 44 15 7 3 2 0 75 10 183
2011 EN-03 25 54 17 4 0 0 0 79 4 24
2011 EN-04 31 44 10 8 6 2 0 76 14 52
2011 EN-05 23 40 21 11 3 2 0 64 15 62
2011 EN-06 31 47 16 3 0 3 0 81 3 32

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EN 15 42 22 14 5 3 0 58 19 171
2019 EN-04 18 30 30 18 2 3 0 49 20 61
2019 EN-05 15 46 19 8 10 2 0 62 19 59
2019 EN-06 25 46 13 13 4 0 0 71 17 24
2018 EN 16 39 27 11 5 2 0 56 16 164
2018 EN-04 13 33 33 8 8 5 0 48 17 63
2018 EN-05 12 44 25 16 4 0 0 56 19 57
2017 EN 12 41 23 13 8 3 0 55 21 146
2017 EN-03 25 50 17 0 0 8 0 82 0 12
2017 EN-04 8 45 21 15 6 4 0 55 22 47
2017 EN-05 9 33 29 20 7 2 0 43 28 55
2017 EN-06 19 52 24 0 5 0 0 71 5 21

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EN 39 39 9 7 5 0 1 79 12 170
2019 EN-04 38 36 10 10 5 0 2 75 15 61
2019 EN-05 42 41 8 2 7 0 0 83 8 59
2019 EN-06 39 43 0 9 4 0 4 86 14 23
2018 EN 39 43 9 4 4 0 1 83 8 165
2018 EN-04 35 44 13 3 5 0 0 79 8 63
2018 EN-05 48 34 9 3 3 0 2 84 7 58
2017 EN 45 33 14 6 1 0 0 78 8 146
2017 EN-03 67 33 0 0 0 0 0 100 0 12
2017 EN-04 51 32 9 8 0 0 0 83 8 47
2017 EN-05 44 35 14 5 2 0 0 78 7 55
2017 EN-06 33 33 24 10 0 0 0 67 10 21
2014 EN 31 39 16 8 3 1 1 72 12 159
2014 EN-03 39 33 17 0 6 6 0 76 6 18
2014 EN-04 29 44 11 9 5 0 2 74 15 55
2014 EN-05 37 35 17 10 2 0 0 72 12 60
2014 EN-06 19 42 27 8 0 4 0 64 8 26
2011 EN 34 39 15 8 2 1 1 75 10 183
2011 EN-03 29 38 21 4 4 0 4 70 9 24
2011 EN-04 35 37 17 10 0 2 0 73 10 52
2011 EN-05 35 32 16 10 5 0 2 69 15 62
2011 EN-06 28 59 9 3 0 0 0 88 3 32

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EN 23 37 17 15 8 0 0 61 22 171
2019 EN-04 20 38 18 20 5 0 0 57 25 61
2019 EN-05 27 39 17 5 12 0 0 66 17 59
2019 EN-06 25 21 17 25 13 0 0 46 38 24
2018 EN 20 40 21 13 5 1 1 61 18 164
2018 EN-04 24 40 24 10 2 0 0 65 11 62
2018 EN-05 17 34 24 12 9 2 2 54 21 58
2017 EN 22 38 19 14 8 0 0 60 22 146
2017 EN-03 33 50 8 0 8 0 0 83 8 12
2017 EN-04 21 42 21 11 4 0 0 64 15 47
2017 EN-05 22 31 24 16 7 0 0 53 24 55
2017 EN-06 19 38 10 24 10 0 0 57 33 21
2014 EN 18 43 26 8 5 0 0 61 13 159
2014 EN-03 22 61 17 0 0 0 0 83 0 18
2014 EN-04 18 49 20 5 7 0 0 67 13 55
2014 EN-05 17 32 38 10 3 0 0 48 13 60
2014 EN-06 15 46 15 15 8 0 0 62 23 26
2011 EN 15 34 30 14 7 0 0 49 21 183
2011 EN-03 13 29 33 17 8 0 0 42 25 24
2011 EN-04 19 23 42 13 2 0 0 42 15 52
2011 EN-05 6 45 24 18 6 0 0 52 24 62
2011 EN-06 22 28 25 9 16 0 0 50 25 32
2008 EN 11 31 31 18 9 0 0 42 27 157
2008 EN-03 19 38 25 13 6 0 0 56 19 16
2008 EN-04 12 34 27 14 14 0 0 46 27 59
2008 EN-05 6 37 27 27 4 0 0 43 31 49
2008 EN-06 10 14 45 21 10 0 0 24 31 29

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EN 56 28 4 3 4 2 3 89 7 171
2019 EN-04 59 28 0 2 5 2 5 93 7 61
2019 EN-05 58 24 5 2 7 2 3 86 9 59
2019 EN-06 67 21 8 4 0 0 0 88 4 24
2017 EN 51 29 7 5 2 5 2 85 7 146
2017 EN-03 33 50 8 0 0 8 0 91 0 12
2017 EN-04 57 23 7 6 2 4 0 84 9 47
2017 EN-05 49 29 5 4 2 5 5 88 6 55
2017 EN-06 43 38 14 5 0 0 0 81 5 21
2014 EN 32 35 10 7 6 4 6 74 15 159
2014 EN-03 33 44 0 0 6 6 11 93 7 18
2014 EN-04 36 36 5 9 11 0 2 74 20 55
2014 EN-05 35 35 10 3 5 5 7 79 9 60
2014 EN-06 15 27 27 15 0 8 8 50 18 26
2011 EN 40 30 10 7 8 4 2 74 16 183
2011 EN-03 46 33 0 8 8 0 4 83 17 24
2011 EN-04 42 21 13 10 12 2 0 65 22 52
2011 EN-05 42 34 6 6 5 5 2 81 12 62
2011 EN-06 31 31 13 3 6 9 6 74 11 32

Mobility and retention

Question 54. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2019 EN 18 49 33 170
2019 EN-04 16 51 33 61
2019 EN-05 17 48 34 58
2019 EN-06 25 54 21 24
2018 EN 22 55 23 166
2018 EN-04 16 62 22 63
2018 EN-05 27 44 29 59
2017 EN 15 58 27 144
2017 EN-03 8 83 8 12
2017 EN-04 19 51 30 47
2017 EN-05 15 53 32 53
2017 EN-06 10 76 14 21
2014 EN 11 54 35 159
2014 EN-03 11 67 22 18
2014 EN-04 13 53 35 55
2014 EN-05 8 50 42 60
2014 EN-06 12 58 31 26
2011 EN 19 56 25 183
2011 EN-03 21 46 33 24
2011 EN-04 19 54 27 52
2011 EN-05 16 56 27 62
2011 EN-06 22 59 19 32

Question 55. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2019 EN 20 47 20 10 3 0 30
2019 EN-04 10 50 20 10 10 0 10
2019 EN-05 10 50 30 10 0 0 10
2018 EN 14 50 17 14 0 6 36
2018 EN-04 0 40 40 10 0 10 10
2018 EN-05 13 56 13 19 0 0 16
2017 EN 14 50 18 18 0 0 22
2014 EN 0 59 12 29 9999 0 17
2011 EN 14 49 23 11 9999 3 35
2011 EN-04 0 50 40 10 9999 0 10
2011 EN-05 10 70 10 10 9999 0 10
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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EN 40 42 9 7 3 0 0 82 9 169
2019 EN-04 39 46 5 7 3 0 0 85 10 61
2019 EN-05 44 34 10 7 5 0 0 78 12 59
2019 EN-06 50 46 4 0 0 0 0 96 0 24
2018 EN 48 45 4 4 1 0 0 92 4 166
2018 EN-04 48 46 5 2 0 0 0 94 2 63
2018 EN-05 42 47 3 7 0 0 0 90 7 59
2017 EN 43 39 10 5 3 0 0 82 8 145
2017 EN-03 58 17 17 8 0 0 0 75 8 12
2017 EN-04 34 53 6 4 2 0 0 87 6 47
2017 EN-05 46 34 13 5 2 0 0 80 7 55
2017 EN-06 60 40 0 0 0 0 0 100 0 20
2014 EN 38 39 13 9 1 0 0 77 9 159
2014 EN-03 44 33 11 11 0 0 0 78 11 18
2014 EN-04 35 35 16 15 0 0 0 69 15 55
2014 EN-05 37 47 10 5 2 0 0 83 7 60
2014 EN-06 46 35 15 4 0 0 0 81 4 26
2011 EN 36 46 7 8 3 1 0 82 10 183
2011 EN-03 42 46 4 4 0 4 0 91 4 24
2011 EN-04 31 50 4 12 4 0 0 81 15 52
2011 EN-05 29 50 8 8 3 2 0 80 11 62
2011 EN-06 50 38 6 6 0 0 0 88 6 32
2008 EN 38 39 13 5 4 0 0 78 9 156
2008 EN-03 38 44 13 6 0 0 0 81 6 16
2008 EN-04 38 43 10 3 5 0 0 81 9 58
2008 EN-05 37 35 18 6 4 0 0 71 10 49
2008 EN-06 38 41 10 7 3 0 0 79 10 29

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EN 17 47 18 15 4 0 0 64 19 171
2019 EN-04 20 51 18 11 0 0 0 70 11 61
2019 EN-05 17 44 15 17 7 0 0 61 24 59
2019 EN-06 21 38 21 13 8 0 0 58 21 24
2018 EN 15 40 20 15 9 2 0 56 24 164
2018 EN-04 17 38 25 13 5 2 0 56 18 63
2018 EN-05 5 46 14 18 12 5 0 54 31 57
2017 EN 12 42 18 21 6 1 0 54 27 146
2017 EN-03 33 33 8 17 0 8 0 73 18 12
2017 EN-04 8 53 15 19 4 0 0 62 24 47
2017 EN-05 9 38 22 20 9 2 0 48 30 55
2017 EN-06 14 38 19 24 5 0 0 52 29 21
2014 EN 18 45 19 13 5 0 1 63 18 159
2014 EN-03 28 33 28 6 0 0 6 65 6 18
2014 EN-04 16 47 20 11 5 0 0 64 16 55
2014 EN-05 18 48 15 13 5 0 0 67 18 60
2014 EN-06 12 42 19 19 8 0 0 54 27 26
2011 EN 11 42 13 26 6 1 1 54 33 182
2011 EN-03 17 42 17 25 0 0 0 58 25 24
2011 EN-04 12 56 12 12 8 2 0 69 20 52
2011 EN-05 5 34 15 39 5 0 2 40 45 61
2011 EN-06 6 31 16 34 13 0 0 38 47 32

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EN 7 24 44 19 4 1 3 23 32 170
2019 EN-04 3 18 50 22 2 2 3 25 23 60
2019 EN-05 12 22 44 17 2 0 3 19 35 59
2019 EN-06 8 38 29 17 8 0 0 25 46 24
2018 EN 4 25 49 16 4 1 0 21 29 165
2018 EN-04 3 14 56 21 5 2 0 26 18 63
2018 EN-05 9 31 43 16 0 2 0 16 40 58
2017 EN 10 25 48 10 5 0 2 16 36 144
2017 EN-03 0 27 64 9 0 0 0 9 27 11
2017 EN-04 6 17 57 15 2 0 2 17 24 47
2017 EN-05 13 32 42 7 4 0 2 11 45 54
2017 EN-06 10 24 48 5 14 0 0 19 33 21
2014 EN 13 37 32 11 6 0 1 17 51 158
2014 EN-03 11 33 39 11 6 0 0 17 44 18
2014 EN-04 11 39 35 7 6 0 2 13 51 54
2014 EN-05 18 33 28 15 5 0 0 20 52 60
2014 EN-06 8 46 27 8 12 0 0 19 54 26
2011 EN 12 30 37 14 4 1 3 18 43 182
2011 EN-03 8 38 42 8 0 4 0 9 48 24
2011 EN-04 4 33 37 21 2 2 2 24 38 52
2011 EN-05 18 24 42 10 2 0 5 12 44 62
2011 EN-06 19 39 19 16 3 0 3 20 60 31
2008 EN 13 35 37 10 4 0 1 14 48 156
2008 EN-03 19 38 19 6 13 0 6 20 60 16
2008 EN-04 12 29 43 7 7 0 2 14 42 58
2008 EN-05 12 35 39 12 2 0 0 14 47 49
2008 EN-06 14 38 34 14 0 0 0 14 52 29

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EN 4 17 34 29 14 2 1 44 21 169
2019 EN-04 0 15 33 32 15 2 3 49 16 60
2019 EN-05 9 14 40 29 7 2 0 37 23 58
2019 EN-06 0 25 29 25 21 0 0 46 25 24
2018 EN 4 14 32 32 11 4 2 46 19 164
2018 EN-03 5 11 21 42 21 0 0 63 16 19
2018 EN-04 0 5 32 40 16 5 3 60 5 63
2018 EN-05 7 28 29 26 3 7 0 31 37 58
2017 EN 9 20 31 23 11 3 3 36 31 144
2017 EN-03 8 8 25 25 25 8 0 55 18 12
2017 EN-04 0 13 42 28 11 4 2 41 14 47
2017 EN-05 15 31 22 20 4 2 6 26 50 54
2017 EN-06 10 19 29 24 19 0 0 43 29 21
2014 EN 15 28 31 17 8 1 1 25 44 159
2014 EN-03 17 22 28 22 11 0 0 33 39 18
2014 EN-04 15 18 35 18 9 4 2 29 35 55
2014 EN-05 15 33 32 15 5 0 0 20 48 60
2014 EN-06 15 38 23 15 8 0 0 23 54 26
2011 EN 8 22 26 24 13 1 6 40 33 181
2011 EN-03 0 13 25 33 21 8 0 59 14 24
2011 EN-04 6 19 25 23 19 0 8 46 27 52
2011 EN-05 11 25 26 25 7 0 7 33 39 61
2011 EN-06 16 29 29 13 10 0 3 23 47 31
2008 EN 13 29 29 17 8 1 3 26 44 156
2008 EN-03 6 19 38 19 13 0 6 33 27 16
2008 EN-04 12 27 22 22 12 2 3 36 41 59
2008 EN-05 17 29 38 8 6 0 2 15 47 48
2008 EN-06 17 34 24 21 3 0 0 24 52 29

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EN 28 29 24 11 6 1 2 17 58 170
2019 EN-04 21 34 21 11 7 2 3 19 59 61
2019 EN-05 38 17 28 12 3 2 0 16 56 58
2019 EN-06 38 42 8 8 4 0 0 13 79 24
2018 EN 24 32 24 13 2 2 2 17 58 165
2018 EN-04 17 35 21 14 6 2 5 22 56 63
2018 EN-05 29 29 26 10 0 3 2 11 62 58
2017 EN 28 35 19 8 5 3 1 14 66 146
2017 EN-03 8 33 25 17 0 17 0 20 50 12
2017 EN-04 17 38 28 6 8 2 0 15 57 47
2017 EN-05 33 36 18 7 2 2 2 9 72 55
2017 EN-06 48 24 10 10 10 0 0 19 71 21
2014 EN 43 26 18 6 3 1 1 10 72 159
2014 EN-03 28 33 22 6 6 0 6 12 65 18
2014 EN-04 38 29 20 7 0 4 2 8 71 55
2014 EN-05 45 25 20 3 7 0 0 10 70 60
2014 EN-06 62 19 8 12 0 0 0 12 81 26
2011 EN 20 29 26 14 5 3 3 21 52 182
2011 EN-03 13 29 25 33 0 0 0 33 42 24
2011 EN-04 10 27 25 15 8 10 6 27 43 52
2011 EN-05 27 24 34 10 2 0 3 12 53 62
2011 EN-06 32 35 16 6 10 0 0 16 68 31
2008 EN 28 29 28 8 4 1 2 12 59 157
2008 EN-03 25 31 6 13 13 6 6 29 64 16
2008 EN-04 25 27 32 8 3 0 3 12 54 59
2008 EN-05 29 37 29 4 2 0 0 6 65 49
2008 EN-06 31 24 34 10 0 0 0 10 55 29

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EN 5 20 41 28 5 0 1 33 25 169
2019 EN-04 3 25 39 25 7 0 2 32 28 61
2019 EN-05 10 17 38 33 2 0 0 34 28 58
2019 EN-06 4 26 48 13 9 0 0 22 30 23
2018 EN 8 23 38 24 5 1 1 30 31 164
2018 EN-04 6 21 32 37 2 0 2 39 28 62
2018 EN-05 9 22 59 7 2 2 0 9 32 58
2017 EN 8 22 40 21 8 1 1 29 31 145
2017 EN-03 0 0 42 42 17 0 0 58 0 12
2017 EN-04 7 17 42 23 11 0 0 34 24 47
2017 EN-05 11 24 44 17 2 2 0 19 36 54
2017 EN-06 5 48 24 14 10 0 0 24 52 21
2014 EN 11 24 42 17 6 0 1 23 35 159
2014 EN-03 0 17 39 33 11 0 0 44 17 18
2014 EN-04 9 20 53 11 5 0 2 17 30 55
2014 EN-05 12 23 43 15 7 0 0 22 35 60
2014 EN-06 19 38 19 23 0 0 0 23 58 26
2011 EN 9 28 31 21 7 2 3 29 39 182
2011 EN-03 4 25 38 25 4 4 0 30 30 24
2011 EN-04 4 25 31 25 4 4 8 33 33 52
2011 EN-05 11 37 32 15 3 0 2 18 49 62
2011 EN-06 16 26 39 13 6 0 0 19 42 31
2008 EN 13 36 34 11 5 0 1 17 49 157
2008 EN-03 0 25 44 6 19 0 6 27 27 16
2008 EN-04 10 41 32 8 8 0 0 17 51 59
2008 EN-05 12 37 35 16 0 0 0 16 49 49
2008 EN-06 28 31 31 10 0 0 0 10 59 29

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EN 13 33 27 21 4 1 1 25 47 169
2019 EN-04 10 40 23 20 3 2 2 24 52 60
2019 EN-05 14 33 33 19 2 0 0 21 47 58
2019 EN-06 29 29 21 17 4 0 0 21 58 24
2018 EN 15 32 33 10 6 2 1 17 49 164
2018 EN-03 11 16 37 11 21 5 0 33 28 19
2018 EN-04 11 25 35 16 8 3 2 25 38 63
2018 EN-05 21 41 28 7 0 2 2 7 64 58
2017 EN 14 36 25 17 7 1 1 24 50 145
2017 EN-03 0 8 42 33 8 8 0 45 9 12
2017 EN-04 6 41 23 21 8 0 0 30 47 47
2017 EN-05 24 35 26 11 4 0 0 15 59 54
2017 EN-06 14 52 14 5 14 0 0 19 67 21
2014 EN 17 36 29 11 4 0 3 16 54 159
2014 EN-03 0 28 28 33 6 0 6 41 29 18
2014 EN-04 13 36 31 7 7 0 5 15 52 55
2014 EN-05 25 33 27 13 2 0 0 15 58 60
2014 EN-06 19 46 31 0 4 0 0 4 65 26
2011 EN 19 30 28 15 4 2 3 20 51 182
2011 EN-03 4 29 50 4 8 0 4 13 35 24
2011 EN-04 12 27 33 21 0 2 6 23 42 52
2011 EN-05 32 35 18 11 2 0 2 13 69 62
2011 EN-06 23 39 29 6 3 0 0 10 61 31
2008 EN 24 27 31 11 3 1 3 15 53 157
2008 EN-03 13 25 31 6 19 0 6 27 40 16
2008 EN-04 27 27 24 12 3 0 7 16 58 59
2008 EN-05 22 31 33 14 0 0 0 14 53 49
2008 EN-06 28 24 38 10 0 0 0 10 52 29

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EN 3 9 30 38 18 0 2 57 13 169
2019 EN-04 0 8 39 31 18 0 3 51 8 61
2019 EN-05 5 12 33 34 14 0 2 49 18 58
2019 EN-06 4 13 13 50 21 0 0 71 17 24
2018 EN 5 8 29 34 14 5 5 53 14 162
2018 EN-04 3 5 24 38 17 8 5 64 9 63
2018 EN-05 9 11 35 32 5 4 5 40 21 57
2017 EN 2 11 24 39 16 1 7 59 14 145
2017 EN-03 0 8 17 50 17 8 0 73 9 12
2017 EN-04 4 11 21 36 19 2 6 60 16 47
2017 EN-05 2 17 28 41 7 0 6 51 20 54
2017 EN-06 0 5 29 38 24 0 5 65 5 21
2014 EN 2 8 30 35 21 1 3 58 10 158
2014 EN-03 0 6 53 18 24 0 0 41 6 17
2014 EN-04 4 7 22 35 27 2 4 65 12 55
2014 EN-05 2 10 33 38 12 2 3 53 12 60
2014 EN-06 0 4 27 38 27 0 4 68 4 26
2011 EN 1 14 28 30 18 5 5 53 16 181
2011 EN-03 0 13 25 33 17 8 4 57 14 24
2011 EN-04 0 15 31 25 15 10 4 47 18 52
2011 EN-05 2 15 31 28 18 0 7 49 18 61
2011 EN-06 0 10 29 45 16 0 0 61 10 31
2008 EN 8 13 28 36 11 1 4 49 21 157
2008 EN-03 0 6 31 25 31 0 6 60 7 16
2008 EN-04 10 17 24 29 12 0 8 44 30 59
2008 EN-05 10 12 27 43 6 0 2 50 23 49
2008 EN-06 3 10 41 38 7 0 0 45 14 29

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EN 17 21 42 16 3 0 2 19 38 170
2019 EN-04 15 20 34 23 3 0 5 28 36 61
2019 EN-05 16 22 41 17 3 0 0 21 38 58
2019 EN-06 33 17 42 4 4 0 0 8 50 24
2018 EN 13 33 31 16 3 2 1 20 48 165
2018 EN-04 10 27 32 24 5 2 2 30 38 63
2018 EN-05 14 41 33 7 0 3 2 7 58 58
2017 EN 14 23 40 12 6 1 3 19 39 145
2017 EN-03 8 0 50 25 17 0 0 42 8 12
2017 EN-04 11 21 38 21 4 2 2 27 33 47
2017 EN-05 17 26 41 9 2 2 4 12 45 54
2017 EN-06 10 43 33 0 14 0 0 14 52 21
2014 EN 18 29 35 11 6 0 1 17 47 159
2014 EN-03 17 11 44 17 6 0 6 24 29 18
2014 EN-04 15 27 36 15 5 0 2 20 43 55
2014 EN-05 17 28 40 10 5 0 0 15 45 60
2014 EN-06 27 46 15 4 8 0 0 12 73 26

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EN 3 8 30 37 19 1 2 58 12 170
2019 EN-04 3 13 16 44 18 0 5 66 17 61
2019 EN-05 5 7 34 29 22 2 2 53 12 59
2019 EN-06 0 4 35 39 22 0 0 61 4 23

Question 40. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EN 9 30 29 24 6 2 0 40 30 169
2019 EN-04 10 28 37 25 0 0 0 38 25 60
2019 EN-05 12 31 24 20 10 3 0 44 32 59
2019 EN-06 9 35 17 26 13 0 0 43 39 23

Respectful workplace

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EN 42 36 12 5 5 1 0 79 9 171
2019 EN-04 43 30 21 3 3 0 0 72 7 61
2019 EN-05 37 39 8 5 8 2 0 78 14 59
2019 EN-06 58 33 0 4 4 0 0 92 8 24
2018 EN 45 39 6 7 2 1 0 84 10 165
2018 EN-04 48 35 8 3 5 2 0 84 8 63
2018 EN-05 41 40 5 14 0 0 0 81 14 58
2017 EN 40 43 8 5 2 1 0 85 7 146
2017 EN-03 42 58 0 0 0 0 0 100 0 12
2017 EN-04 36 45 6 11 0 2 0 83 11 47
2017 EN-05 42 46 5 3 2 2 0 89 5 55
2017 EN-06 57 33 10 0 0 0 0 90 0 21
2014 EN 47 32 8 8 3 2 0 81 11 159
2014 EN-03 39 39 11 6 0 6 0 82 6 18
2014 EN-04 36 40 5 11 5 2 0 78 17 55
2014 EN-05 55 23 8 10 2 2 0 80 12 60
2014 EN-06 58 31 12 0 0 0 0 88 0 26

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EN 46 42 6 4 2 0 0 88 6 171
2019 EN-04 48 41 8 2 2 0 0 89 3 61
2019 EN-05 39 44 5 7 5 0 0 83 12 59
2019 EN-06 67 25 4 4 0 0 0 92 4 24
2018 EN 45 39 7 5 2 1 0 85 7 165
2018 EN-04 46 38 13 0 2 2 0 85 2 63
2018 EN-05 40 41 3 12 3 0 0 81 16 58
2017 EN 45 43 8 3 1 0 0 88 4 146
2017 EN-03 42 58 0 0 0 0 0 100 0 12
2017 EN-04 43 51 4 2 0 0 0 94 2 47
2017 EN-05 47 36 11 4 2 0 0 84 5 55
2017 EN-06 48 48 5 0 0 0 0 95 0 21
2014 EN 48 42 8 2 0 0 0 90 2 159
2014 EN-03 39 56 6 0 0 0 0 94 0 18
2014 EN-04 40 47 9 4 0 0 0 87 4 55
2014 EN-05 52 40 7 2 0 0 0 92 2 60
2014 EN-06 62 27 12 0 0 0 0 88 0 26

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EN 41 39 12 4 4 1 0 81 8 171
2019 EN-04 36 44 15 3 2 0 0 80 5 61
2019 EN-05 44 31 12 5 7 2 0 76 12 59
2019 EN-06 63 29 0 8 0 0 0 92 8 24
2018 EN 42 42 10 5 0 1 0 85 5 165
2018 EN-04 41 43 10 5 0 2 0 85 5 63
2018 EN-05 41 38 12 7 0 2 0 81 7 58

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EN 31 41 16 8 4 1 0 72 12 170
2019 EN-04 28 48 13 7 3 0 0 77 10 60
2019 EN-05 37 32 12 10 7 2 0 71 17 59
2019 EN-06 50 25 13 13 0 0 0 75 13 24
2018 EN 39 45 10 4 3 1 0 84 7 166
2018 EN-04 33 48 14 3 2 0 0 81 5 63
2018 EN-05 37 46 5 5 5 2 0 84 10 59
2017 EN 34 47 14 1 4 0 0 81 5 146
2017 EN-03 42 58 0 0 0 0 0 100 0 12
2017 EN-04 32 57 9 0 2 0 0 89 2 47
2017 EN-05 31 42 22 0 5 0 0 73 5 55
2017 EN-06 48 43 5 5 0 0 0 90 5 21
2014 EN 38 42 11 6 2 1 0 81 8 159
2014 EN-03 44 33 17 6 0 0 0 78 6 18
2014 EN-04 36 40 13 7 4 0 0 76 11 55
2014 EN-05 43 37 12 5 2 2 0 81 7 60
2014 EN-06 27 65 4 4 0 0 0 92 4 26
2011 EN 39 46 10 1 3 1 1 86 4 183
2011 EN-03 25 54 13 4 4 0 0 79 8 24
2011 EN-04 38 42 10 2 8 0 0 81 10 52
2011 EN-05 34 55 8 0 2 0 2 90 2 62
2011 EN-06 47 38 13 0 0 3 0 87 0 32

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EN 43 40 9 5 2 1 0 84 7 171
2019 EN-04 48 43 7 2 2 0 0 90 3 61
2019 EN-05 44 32 12 5 5 2 0 78 10 59
2019 EN-06 42 46 4 8 0 0 0 88 8 24
2018 EN 39 42 13 2 2 1 0 82 5 166
2018 EN-04 32 46 17 0 2 3 0 80 2 63
2018 EN-05 42 41 8 3 5 0 0 83 8 59
2017 EN 32 51 9 3 2 2 0 85 6 145
2017 EN-03 33 67 0 0 0 0 0 100 0 12
2017 EN-04 28 55 11 0 0 6 0 89 0 47
2017 EN-05 33 50 7 6 4 0 0 83 9 54
2017 EN-06 48 43 10 0 0 0 0 90 0 21
2014 EN 41 39 13 4 1 2 0 81 5 159
2014 EN-03 39 33 17 6 0 6 0 76 6 18
2014 EN-04 42 38 11 4 2 4 0 83 6 55
2014 EN-05 47 35 15 2 2 0 0 82 3 60
2014 EN-06 27 54 12 8 0 0 0 81 8 26

Question 50. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EN 46 35 13 4 2 0 0 81 6 171
2019 EN-04 49 33 13 3 2 0 0 82 5 61
2019 EN-05 42 32 17 3 5 0 0 75 8 59
2019 EN-06 54 25 13 8 0 0 0 79 8 24
2018 EN 44 47 5 2 1 0 0 91 4 165
2018 EN-03 53 37 5 5 0 0 0 89 5 19
2018 EN-04 43 49 3 3 2 0 0 92 5 63
2018 EN-05 41 51 7 2 0 0 0 92 2 59
2017 EN 40 47 8 4 1 0 0 86 5 146
2017 EN-03 42 58 0 0 0 0 0 100 0 12
2017 EN-04 40 49 8 2 0 0 0 89 2 47
2017 EN-05 35 49 7 9 0 0 0 84 9 55
2017 EN-06 62 24 10 0 5 0 0 86 5 21
2014 EN 48 40 7 3 3 0 0 88 5 159
2014 EN-03 50 33 11 6 0 0 0 83 6 18
2014 EN-04 44 42 7 4 4 0 0 85 7 55
2014 EN-05 53 35 8 0 3 0 0 88 3 60
2014 EN-06 46 50 0 4 0 0 0 96 4 26
2011 EN 48 40 7 3 2 0 1 89 4 183
2011 EN-03 46 33 13 8 0 0 0 79 8 24
2011 EN-04 40 48 2 6 4 0 0 88 10 52
2011 EN-05 53 35 8 0 2 0 2 90 2 62
2011 EN-06 34 56 9 0 0 0 0 91 0 32
2008 EN 30 45 9 12 4 0 0 75 16 157
2008 EN-03 19 50 13 19 0 0 0 69 19 16
2008 EN-04 32 39 5 15 8 0 0 71 24 59
2008 EN-05 27 53 10 8 2 0 0 80 10 49
2008 EN-06 38 41 10 10 0 0 0 79 10 29

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EN 29 34 12 11 7 5 2 68 20 171
2019 EN-04 28 28 18 13 7 3 3 60 21 61
2019 EN-05 24 41 8 12 10 3 2 68 23 59
2019 EN-06 46 29 8 8 8 0 0 75 17 24
2018 EN 20 40 15 12 3 7 3 67 16 164
2018 EN-04 18 37 16 13 5 10 2 62 20 62
2018 EN-05 16 47 12 17 0 5 3 68 19 58
2017 EN 25 42 12 8 7 3 3 72 15 146
2017 EN-03 25 50 25 0 0 0 0 75 0 12
2017 EN-04 21 42 11 11 6 4 4 70 19 47
2017 EN-05 25 44 9 4 9 4 5 76 14 55
2017 EN-06 33 43 10 10 5 0 0 76 14 21
2014 EN 27 35 18 8 6 3 4 66 15 159
2014 EN-03 22 39 22 6 0 0 11 69 6 18
2014 EN-04 16 33 24 9 11 4 4 53 22 55
2014 EN-05 37 30 15 8 5 3 2 70 14 60
2014 EN-06 31 46 8 4 4 4 4 83 8 26

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EN 22 44 12 12 6 1 2 68 19 170
2019 EN-04 16 48 15 11 5 2 3 67 17 61
2019 EN-05 22 41 10 12 10 0 3 66 23 58
2019 EN-06 42 33 13 8 4 0 0 75 13 24
2018 EN 24 46 13 10 4 2 1 72 14 164
2018 EN-04 22 54 11 8 5 0 0 76 13 63
2018 EN-05 19 46 14 11 5 2 4 69 17 57
2017 EN 29 44 15 8 3 1 1 74 11 146
2017 EN-03 25 58 8 0 0 8 0 91 0 12
2017 EN-04 19 53 17 6 4 0 0 72 11 47
2017 EN-05 35 36 16 7 4 0 2 72 11 55
2017 EN-06 33 38 14 14 0 0 0 71 14 21
2014 EN 31 47 14 5 3 1 0 78 8 159
2014 EN-03 44 39 11 6 0 0 0 83 6 18
2014 EN-04 27 51 11 4 7 0 0 78 11 55
2014 EN-05 35 40 15 8 0 2 0 76 8 60
2014 EN-06 19 58 23 0 0 0 0 77 0 26
2011 EN 30 40 12 11 3 3 1 73 14 182
2011 EN-03 25 50 8 8 8 0 0 75 17 24
2011 EN-04 23 38 12 13 6 6 2 67 21 52
2011 EN-05 30 39 16 13 0 0 2 70 13 61
2011 EN-06 31 47 13 6 0 3 0 81 6 32
2008 EN 21 34 19 11 9 4 1 58 21 157
2008 EN-03 19 25 38 6 13 0 0 44 19 16
2008 EN-04 17 32 14 10 15 8 3 56 29 59
2008 EN-05 20 33 22 18 4 2 0 54 23 49
2008 EN-06 28 48 14 7 3 0 0 76 10 29

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EN 25 38 22 8 5 2 0 64 13 170
2019 EN-04 28 36 30 2 2 3 0 66 3 61
2019 EN-05 29 34 14 14 10 0 0 63 24 59
2019 EN-06 25 46 17 8 4 0 0 71 13 24
2018 EN 26 49 15 5 4 0 0 75 10 164
2018 EN-04 24 52 16 5 3 0 0 76 8 63
2018 EN-05 23 49 14 11 4 0 0 72 14 57

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EN 15 28 20 13 13 8 3 48 29 171
2019 EN-04 16 30 16 13 11 10 3 53 28 61
2019 EN-05 15 25 24 10 19 3 3 44 31 59
2019 EN-06 25 29 13 17 13 4 0 57 30 24
2018 EN 15 28 21 15 11 10 1 48 29 164
2018 EN-04 11 27 24 14 14 8 2 42 32 63
2018 EN-05 11 35 19 19 9 5 2 49 30 57
2017 EN 10 28 22 16 16 6 1 41 35 146
2017 EN-03 17 17 33 8 17 8 0 36 27 12
2017 EN-04 13 28 15 19 21 4 0 42 42 47
2017 EN-05 9 33 26 13 15 4 2 44 29 55
2017 EN-06 10 24 24 19 5 14 5 41 29 21
2014 EN 13 28 22 14 14 9 0 46 30 159
2014 EN-03 22 22 11 22 11 11 0 50 38 18
2014 EN-04 13 31 20 11 16 9 0 48 30 55
2014 EN-05 10 27 23 18 13 8 0 40 35 60
2014 EN-06 15 31 31 4 12 8 0 50 17 26
2011 EN 11 24 19 15 11 19 2 44 32 183
2011 EN-03 8 25 17 17 13 21 0 42 37 24
2011 EN-04 13 23 10 12 19 19 4 48 40 52
2011 EN-05 8 24 29 16 8 11 3 38 28 62
2011 EN-06 13 25 16 22 6 19 0 46 35 32

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EN 43 42 5 6 4 1 0 85 10 171
2019 EN-04 38 46 10 5 2 0 0 84 7 61
2019 EN-05 51 36 0 8 5 0 0 86 14 59
2019 EN-06 63 29 0 8 0 0 0 92 8 24
2017 EN 35 48 8 8 1 0 0 83 10 146
2017 EN-03 25 67 0 8 0 0 0 92 8 12
2017 EN-04 40 45 11 2 2 0 0 85 4 47
2017 EN-05 33 47 9 9 2 0 0 80 11 55
2017 EN-06 52 29 5 14 0 0 0 81 14 21
2014 EN 31 50 7 9 3 0 0 82 11 159
2014 EN-03 39 61 0 0 0 0 0 100 0 18
2014 EN-04 31 49 11 5 4 0 0 80 9 55
2014 EN-05 30 47 5 15 3 0 0 77 18 60
2014 EN-06 31 54 8 8 0 0 0 85 8 26
2011 EN 42 46 4 5 3 0 0 88 8 183
2011 EN-03 38 46 8 4 4 0 0 83 8 24
2011 EN-04 46 42 6 2 4 0 0 88 6 52
2011 EN-05 37 48 2 8 5 0 0 85 13 62
2011 EN-06 53 38 3 6 0 0 0 91 6 32
2008 EN 38 44 7 9 2 0 0 82 11 157
2008 EN-03 31 44 13 13 0 0 0 75 13 16
2008 EN-04 34 54 5 3 3 0 0 88 7 59
2008 EN-05 43 39 4 12 2 0 0 82 14 49
2008 EN-06 45 34 7 14 0 0 0 79 14 29

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EN 49 42 5 4 1 0 0 91 4 170
2019 EN-04 41 51 3 3 2 0 0 92 5 61
2019 EN-05 56 34 7 3 0 0 0 90 3 59
2019 EN-06 79 21 0 0 0 0 0 100 0 24
2017 EN 52 35 9 3 1 0 0 87 4 146
2017 EN-03 67 33 0 0 0 0 0 100 0 12
2017 EN-04 51 34 6 7 2 0 0 85 9 47
2017 EN-05 49 34 16 0 0 0 0 84 0 55
2017 EN-06 71 29 0 0 0 0 0 100 0 21
2014 EN 49 41 6 3 1 0 0 90 4 159
2014 EN-03 39 44 11 6 0 0 0 83 6 18
2014 EN-04 42 45 9 2 2 0 0 87 4 55
2014 EN-05 55 35 3 5 2 0 0 90 7 60
2014 EN-06 58 42 0 0 0 0 0 100 0 26
2011 EN 48 42 5 3 2 0 0 90 5 183
2011 EN-03 42 46 4 8 0 0 0 88 8 24
2011 EN-04 37 56 2 4 2 0 0 92 6 52
2011 EN-05 53 32 10 3 2 0 0 85 5 62
2011 EN-06 56 44 0 0 0 0 0 100 0 32

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EN 51 40 5 2 1 0 0 91 4 171
2019 EN-04 46 48 3 2 2 0 0 93 3 61
2019 EN-05 59 29 8 2 2 0 0 88 3 59
2019 EN-06 67 33 0 0 0 0 0 100 0 24
2017 EN 63 29 5 1 1 0 0 92 2 146
2017 EN-03 92 8 0 0 0 0 0 100 0 12
2017 EN-04 62 30 6 2 0 0 0 92 2 47
2017 EN-05 60 36 2 2 0 0 0 96 2 55
2017 EN-06 67 29 5 0 0 0 0 95 0 21
2014 EN 53 38 4 5 0 0 1 91 5 159
2014 EN-03 50 50 0 0 0 0 0 100 0 18
2014 EN-04 49 38 4 7 0 0 2 89 7 55
2014 EN-05 55 32 7 7 0 0 0 87 7 60
2014 EN-06 58 42 0 0 0 0 0 100 0 26

Use of official languages

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EN 47 31 9 9 4 0 1 78 12 170
2019 EN-04 48 26 11 11 3 0 0 74 15 61
2019 EN-05 47 32 8 7 5 0 0 80 12 59
2019 EN-06 58 21 8 8 4 0 0 79 13 24
2017 EN 49 25 5 14 4 0 2 75 19 146
2017 EN-03 58 8 0 25 0 0 8 73 27 12
2017 EN-04 55 19 4 13 4 0 4 78 18 47
2017 EN-05 36 34 9 15 5 0 0 71 20 55
2017 EN-06 57 33 0 5 5 0 0 90 10 21
2014 EN 45 28 8 16 3 0 1 73 20 159
2014 EN-03 50 11 11 17 11 0 0 61 28 18
2014 EN-04 38 33 4 18 5 0 2 72 24 55
2014 EN-05 52 23 7 18 0 0 0 75 18 60
2014 EN-06 38 38 15 8 0 0 0 77 8 26
2011 EN 46 25 11 12 4 0 2 73 16 183
2011 EN-03 38 25 25 13 0 0 0 63 13 24
2011 EN-04 50 25 8 13 4 0 0 75 17 52
2011 EN-05 42 21 11 15 6 0 5 66 22 62
2011 EN-06 53 31 6 6 3 0 0 84 9 32
2008 EN 43 31 7 8 11 0 0 74 19 157
2008 EN-03 44 31 6 0 19 0 0 75 19 16
2008 EN-04 41 31 10 12 7 0 0 71 19 59
2008 EN-05 43 27 4 10 16 0 0 69 27 49
2008 EN-06 48 41 3 3 3 0 0 90 7 29

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EN 47 37 6 9 1 0 0 84 10 171
2019 EN-04 43 36 8 10 3 0 0 79 13 61
2019 EN-05 44 37 7 12 0 0 0 81 12 59
2019 EN-06 63 33 0 4 0 0 0 96 4 24
2017 EN 46 32 9 10 2 0 1 79 12 146
2017 EN-03 67 8 8 17 0 0 0 75 17 12
2017 EN-04 45 38 2 8 4 0 2 85 13 47
2017 EN-05 44 31 13 11 2 0 0 74 13 55
2017 EN-06 43 48 5 5 0 0 0 90 5 21
2014 EN 52 28 11 9 1 0 1 80 9 159
2014 EN-03 56 22 11 11 0 0 0 78 11 18
2014 EN-04 44 27 9 16 2 0 2 72 19 55
2014 EN-05 55 30 12 3 0 0 0 85 3 60
2014 EN-06 58 27 12 4 0 0 0 85 4 26
2011 EN 47 30 14 8 2 0 0 77 10 183
2011 EN-03 42 33 21 4 0 0 0 75 4 24
2011 EN-04 44 31 17 6 2 0 0 75 8 52
2011 EN-05 45 29 11 10 5 0 0 74 15 62
2011 EN-06 59 22 9 9 0 0 0 81 9 32
2008 EN 47 27 10 11 5 0 0 74 17 157
2008 EN-03 38 31 19 13 0 0 0 69 13 16
2008 EN-04 51 22 10 15 2 0 0 73 17 59
2008 EN-05 41 24 10 12 12 0 0 65 24 49
2008 EN-06 59 38 3 0 0 0 0 97 0 29

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EN 76 15 4 4 1 1 0 92 5 171
2019 EN-04 80 8 3 7 2 0 0 89 8 61
2019 EN-05 71 22 5 0 2 0 0 93 2 59
2019 EN-06 75 17 4 4 0 0 0 92 4 24
2017 EN 74 14 6 5 1 0 1 88 6 146
2017 EN-03 92 0 0 8 0 0 0 92 8 12
2017 EN-04 79 11 6 4 0 0 0 89 4 47
2017 EN-05 69 15 7 7 0 0 2 85 7 55
2017 EN-06 67 33 0 0 0 0 0 100 0 21
2014 EN 67 24 4 3 3 0 0 91 6 159
2014 EN-03 67 28 6 0 0 0 0 94 0 18
2014 EN-04 62 27 4 4 4 0 0 89 7 55
2014 EN-05 70 22 3 2 3 0 0 92 5 60
2014 EN-06 69 19 4 8 0 0 0 88 8 26
2011 EN 71 18 3 2 3 1 1 91 6 183
2011 EN-03 67 25 0 0 4 0 4 96 4 24
2011 EN-04 71 15 4 4 4 2 0 88 8 52
2011 EN-05 66 21 3 2 5 2 2 90 7 62
2011 EN-06 75 16 6 3 0 0 0 91 3 32
2008 EN 77 12 2 7 2 0 0 89 9 157
2008 EN-03 75 19 0 6 0 0 0 94 6 16
2008 EN-04 80 8 3 8 0 0 0 88 8 59
2008 EN-05 69 16 0 8 6 0 0 86 14 49
2008 EN-06 86 7 3 3 0 0 0 93 3 29

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EN 59 27 11 1 1 1 0 88 1 171
2019 EN-04 69 23 7 0 0 2 0 93 0 61
2019 EN-05 58 32 8 0 2 0 0 90 2 59
2019 EN-06 54 25 17 4 0 0 0 79 4 24

Collective agreements and terms and conditions of employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EN 38 54 4 3 1 0 0 92 4 171
2019 EN-04 41 51 5 2 2 0 0 92 3 61
2019 EN-05 39 58 2 2 0 0 0 97 2 59
2019 EN-06 50 42 4 4 0 0 0 92 4 24

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EN 60 30 5 2 1 2 1 92 3 171
2019 EN-04 66 31 2 0 2 0 0 97 2 61
2019 EN-05 64 24 5 3 2 2 0 90 5 59
2019 EN-06 58 17 13 4 0 4 4 82 5 24

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EN 13 87 171
2019 EN-04 16 84 61
2019 EN-05 17 83 59
2018 EN 15 85 166
2018 EN-04 14 86 63
2018 EN-05 20 80 59

Question 59a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EN 52 48 23
2019 EN-04 50 50 10
2018 EN 48 52 25
2018 EN-05 42 58 12

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EN 61 39 23
2018 EN 52 48 25
2018 EN-05 50 50 12

Question 59c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EN 0 100 23
2019 EN-04 0 100 10
2019 EN-05 0 100 10

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EN 0 100 23
2019 EN-04 0 100 10
2019 EN-05 0 100 10
2018 EN 0 100 25
2018 EN-05 0 100 12

Question 59f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 EN 0 100 25
2018 EN-05 0 100 12

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EN 52 48 23
2018 EN 36 64 25

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EN 39 61 23
2018 EN 48 52 25

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EN 57 43 23
2018 EN 52 48 25
2018 EN-05 42 58 12

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EN 43 57 23
2018 EN 40 60 25

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EN 48 52 23
2019 EN-05 50 50 10
2018 EN 36 64 25

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EN 52 48 23
2018 EN 36 64 25
2018 EN-05 42 58 12

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EN 35 65 23

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EN 0 100 23
2019 EN-04 0 100 10
2019 EN-05 0 100 10
2018 EN 0 100 25
2018 EN-05 0 100 12

Question 60i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 EN 0 100 25
2018 EN-05 0 100 12

Question 60j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EN 22 78 23

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EN 39 61 23
2018 EN 28 72 25

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EN 26 74 23
2018 EN 28 72 25

Question 60m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EN 0 100 23
2019 EN-04 0 100 10
2019 EN-05 0 100 10

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EN 65 35 23
2018 EN 72 28 25

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EN 26 74 23
2018 EN 36 64 25
2018 EN-05 42 58 12

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 EN 24 76 25
2018 EN-05 42 58 12

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 EN 24 76 25

Question 61e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 EN 24 76 25

Question 61f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EN 0 100 23
2019 EN-04 0 100 10
2019 EN-05 0 100 10

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EN 35 65 23

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EN 22 78 23
2019 EN-05 0 100 10

Question 62c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EN 0 100 23
2019 EN-04 0 100 10
2019 EN-05 0 100 10

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EN 22 78 23

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EN 0 100 23
2019 EN-04 0 100 10
2019 EN-05 0 100 10
2018 EN 0 100 23
2018 EN-05 0 100 11

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EN 30 70 23
2018 EN 35 65 23

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EN 61 39 23
2018 EN 61 39 23
2018 EN-05 55 45 11

Question 62m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 EN 0 100 23
2018 EN-05 0 100 11

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EN 65 35 23
2019 EN-04 50 50 10
2018 EN 48 52 23

Question 62o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EN 0 100 23
2019 EN-04 0 100 10
2019 EN-05 0 100 10
2018 EN 0 100 23
2018 EN-05 0 100 11

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EN 16 84 171
2019 EN-04 15 85 61
2019 EN-05 19 81 59
2019 EN-06 25 75 24

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EN 12 20 16 11 6 28 8 49 25 170
2019 EN-04 8 25 8 13 7 30 10 54 32 61
2019 EN-05 12 25 24 8 8 19 3 48 22 59
2019 EN-06 30 9 13 13 4 26 4 56 25 23
2018 EN 11 17 19 8 7 33 4 46 24 166
2018 EN-04 2 22 24 3 8 35 6 41 19 63
2018 EN-05 12 17 14 14 10 31 3 44 36 59
2017 EN 12 19 11 11 7 32 8 52 30 146
2017 EN-03 0 17 8 25 0 50 0 33 50 12
2017 EN-04 6 15 17 8 11 38 4 37 33 47
2017 EN-05 16 27 11 9 5 22 9 63 21 55
2017 EN-06 29 19 0 14 0 33 5 77 23 21
2014 EN 11 26 16 10 6 27 4 54 23 158
2014 EN-03 12 18 12 12 0 35 12 56 22 17
2014 EN-04 9 24 11 11 9 31 5 51 31 55
2014 EN-05 10 27 20 12 5 25 2 50 23 60
2014 EN-06 15 35 19 4 4 19 4 65 10 26

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EN 29 42 16 8 3 2 0 72 11 171
2019 EN-04 26 51 8 8 3 3 0 80 12 61
2019 EN-05 27 36 22 8 5 2 0 64 14 59
2019 EN-06 46 25 17 13 0 0 0 71 13 24
2018 EN 28 34 19 9 4 5 1 66 14 165
2018 EN-04 24 40 18 6 5 6 0 69 12 62
2018 EN-05 25 34 12 19 3 5 2 64 24 59
2017 EN 25 43 15 8 4 5 0 72 12 146
2017 EN-03 17 58 0 8 0 17 0 90 10 12
2017 EN-04 19 43 17 11 4 6 0 66 16 47
2017 EN-05 24 47 15 7 4 3 0 74 11 55
2017 EN-06 48 33 14 5 0 0 0 81 5 21
2014 EN 28 49 10 6 4 3 0 79 10 158
2014 EN-03 41 35 18 6 0 0 0 76 6 17
2014 EN-04 24 53 5 2 9 7 0 82 12 55
2014 EN-05 28 45 12 13 0 2 0 75 14 60
2014 EN-06 27 58 12 0 4 0 0 85 4 26
2011 EN 26 46 9 6 2 10 1 81 9 182
2011 EN-03 13 70 0 4 4 9 0 90 10 23
2011 EN-04 27 40 10 10 2 12 0 76 13 52
2011 EN-05 24 44 11 6 2 10 3 78 9 62
2011 EN-06 38 47 9 3 0 3 0 87 3 32

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EN 9 91 171
2019 EN-05 12 88 59
2018 EN 7 93 166
2018 EN-05 8 92 59

Question 67a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EN 40 60 15
2018 EN 50 50 12

Question 67b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 EN 58 42 12

Question 67c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EN 0 100 15
2018 EN 0 100 12

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EN 0 100 15
2018 EN 0 100 12

Question 67f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 EN 0 100 12

Question 68a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EN 33 67 15
2018 EN 100 0 12

Question 68b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EN 53 47 15

Question 68c. Please indicate the type of discrimination you experienced. Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 EN 50 50 12

Question 68d. Please indicate the type of discrimination you experienced. Religion

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EN 0 100 15

Question 68e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 EN 42 58 12

Question 68g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EN 0 100 15
2018 EN 0 100 12

Question 68h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EN 0 100 15
2018 EN 0 100 12

Question 68i. Please indicate the type of discrimination you experienced. Marital status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 EN 0 100 12

Question 68j. Please indicate the type of discrimination you experienced. Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EN 0 100 15

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EN 0 100 15
2018 EN 0 100 12

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EN 0 100 15

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EN 43 57 14

Question 69f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EN 0 100 14

Question 69g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EN 0 100 14

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EN 57 43 14

Question 70a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EN 0 100 13

Question 70c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EN 0 100 13

Question 70d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EN 0 100 13

Question 70e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EN 0 100 13

Question 70g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EN 0 100 13

Question 70j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EN 54 46 13

Question 70n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EN 46 54 13

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EN 7 93 169
2019 EN-05 9 91 58

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EN 14 22 16 4 4 34 6 60 13 170
2019 EN-04 8 23 8 5 5 44 7 63 20 61
2019 EN-05 19 27 22 3 5 19 5 60 11 59
2019 EN-06 29 21 17 0 4 25 4 71 6 24
2018 EN 14 19 19 2 2 40 3 58 8 166
2018 EN-04 5 24 19 2 2 44 5 56 6 63
2018 EN-05 19 19 17 3 3 36 3 61 11 59
2017 EN 16 19 18 4 4 34 5 57 14 146
2017 EN-03 8 17 0 17 0 58 0 60 40 12
2017 EN-04 8 25 19 2 0 42 2 61 4 47
2017 EN-05 20 22 18 2 5 27 5 62 11 55
2017 EN-06 38 5 19 5 5 24 5 60 13 21
2014 EN 11 21 15 2 3 44 4 62 9 158
2014 EN-03 12 18 6 6 0 53 6 71 14 17
2014 EN-04 11 15 13 2 4 53 4 58 13 55
2014 EN-05 12 25 18 2 2 38 3 63 6 60
2014 EN-06 12 27 19 0 4 31 8 63 6 26

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EN 33 41 13 4 4 6 0 78 8 170
2019 EN-04 33 45 7 3 3 8 0 85 7 60
2019 EN-05 34 34 20 3 5 3 0 70 9 59
2019 EN-06 42 33 13 4 4 4 0 78 9 24
2018 EN 30 37 17 5 3 8 1 73 9 166
2018 EN-04 29 44 13 3 2 10 0 81 5 63
2018 EN-05 25 37 15 7 3 10 2 71 12 59
2017 EN 28 42 14 3 3 9 0 77 7 146
2017 EN-03 25 50 0 8 0 17 0 90 10 12
2017 EN-04 25 45 17 2 0 11 0 78 2 47
2017 EN-05 25 46 13 2 5 9 0 78 8 55
2017 EN-06 48 33 14 5 0 0 0 81 5 21
2014 EN 29 40 12 4 1 13 1 80 6 158
2014 EN-03 24 35 12 6 0 18 6 77 8 17
2014 EN-04 27 40 5 5 2 20 0 84 9 55
2014 EN-05 35 37 15 3 0 10 0 80 4 60
2014 EN-06 23 50 19 4 0 4 0 76 4 26
2011 EN 28 47 13 2 2 8 1 82 4 183
2011 EN-03 33 38 8 0 8 13 0 81 10 24
2011 EN-04 25 52 13 6 0 4 0 80 6 52
2011 EN-05 27 45 16 0 2 8 2 80 2 62
2011 EN-06 22 59 16 0 0 3 0 84 0 32

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EN 12 88 169
2019 EN-04 16 84 61
2019 EN-05 14 86 59
2019 EN-06 5 95 22
2017 EN 9 91 146
2017 EN-04 13 87 47
2014 EN 9 91 159
2014 EN-04 13 87 55

Question 80. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EN 80 20 20
2019 EN-04 70 30 10
2017 EN 85 15 13
2014 EN 87 13 15

Question 81. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EN 56 31 6 6 0 0 0 88 6 16
2017 EN 55 18 9 18 0 0 0 73 18 11
2014 EN 62 15 23 0 0 0 0 77 0 13
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 30. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EN 65 19 8 3 3 2 1 86 6 171
2019 EN-04 75 11 8 0 3 2 0 88 3 61
2019 EN-05 53 29 7 5 5 0 2 83 10 59
2019 EN-06 67 21 4 8 0 0 0 88 8 24
2018 EN 57 30 9 2 1 1 0 88 3 161
2018 EN-04 56 29 8 2 3 2 0 87 5 62
2018 EN-05 60 33 7 0 0 0 0 93 0 55
2017 EN 58 30 6 3 1 2 0 90 4 146
2017 EN-03 50 42 8 0 0 0 0 92 0 12
2017 EN-04 64 25 7 2 0 2 0 91 2 47
2017 EN-05 56 31 4 5 0 4 0 91 6 55
2017 EN-06 52 38 5 5 0 0 0 90 5 21

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EN 18 53 15 3 3 1 7 77 6 68
2019 EN-05 16 50 16 5 5 0 8 71 11 38
2019 EN-06 21 58 13 0 0 4 4 86 0 24

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EN 28 51 15 4 1 1 1 81 4 169
2019 EN-04 30 53 15 2 0 0 0 83 2 60
2019 EN-05 29 46 15 8 2 0 0 75 10 59
2019 EN-06 38 50 8 0 0 0 4 91 0 24
2018 EN 30 49 11 5 1 4 0 83 6 165
2018 EN-04 24 56 8 5 2 6 0 85 7 63
2018 EN-05 31 52 9 7 0 2 0 84 7 58
2017 EN 25 54 11 5 2 3 0 82 7 146
2017 EN-03 17 42 17 8 0 17 0 70 10 12
2017 EN-04 21 59 13 0 4 2 0 82 4 47
2017 EN-05 26 56 9 9 0 0 0 82 9 55
2017 EN-06 33 57 0 5 0 5 0 95 5 21

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EN 20 42 20 13 4 1 0 63 17 171
2019 EN-04 18 44 21 13 3 0 0 62 16 61
2019 EN-05 20 37 20 14 7 2 0 59 21 59
2019 EN-06 42 21 17 21 0 0 0 63 21 24
2018 EN 23 40 19 14 2 2 0 64 17 166
2018 EN-04 21 46 17 10 2 5 0 70 12 63
2018 EN-05 19 36 25 20 0 0 0 54 20 59
2017 EN 13 45 19 18 4 1 0 59 22 146
2017 EN-03 17 58 17 8 0 0 0 75 8 12
2017 EN-04 15 41 28 17 0 0 0 55 17 47
2017 EN-05 11 47 15 22 5 0 0 58 27 55
2017 EN-06 14 52 10 19 5 0 0 67 24 21

Work-related stress

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EN 55 30 8 4 3 1 0 85 7 169
2019 EN-04 47 37 10 3 3 0 0 83 7 60
2019 EN-05 57 29 7 3 3 0 0 86 7 58
2019 EN-06 83 8 0 0 4 4 0 96 4 24
2018 EN 51 32 7 7 2 1 1 84 9 166
2018 EN-04 43 35 8 10 2 2 2 80 11 63
2018 EN-05 56 31 8 5 0 0 0 86 5 59
2017 EN 58 23 6 7 2 1 3 85 9 145
2017 EN-03 42 42 8 8 0 0 0 83 8 12
2017 EN-04 51 17 11 13 4 0 4 71 18 47
2017 EN-05 61 28 2 6 0 0 4 92 6 54
2017 EN-06 90 10 0 0 0 0 0 100 0 21

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EN 17 21 32 22 9 0 0 37 31 169
2019 EN-04 13 23 25 25 13 0 0 37 38 60
2019 EN-05 17 19 34 22 7 0 0 36 29 58
2019 EN-06 17 17 29 25 13 0 0 33 38 24
2018 EN 12 26 33 16 12 0 1 38 28 165
2018 EN-04 15 24 32 15 13 0 2 39 28 62
2018 EN-05 10 27 34 15 14 0 0 37 29 59
2017 EN 11 21 27 29 11 0 1 32 41 145
2017 EN-03 8 33 33 25 0 0 0 42 25 12
2017 EN-04 8 19 28 30 15 0 0 28 45 47
2017 EN-05 11 20 26 32 7 0 4 33 40 54
2017 EN-06 14 10 29 33 14 0 0 24 48 21

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EN 20 36 22 14 9 0 0 56 22 169
2019 EN-04 23 35 17 13 12 0 0 58 25 60
2019 EN-05 16 38 26 9 12 0 0 53 21 58
2019 EN-06 17 25 29 25 4 0 0 42 29 24
2018 EN 18 30 32 13 7 0 1 48 20 164
2018 EN-04 16 30 35 6 11 0 2 47 18 63
2018 EN-05 14 30 33 18 5 0 0 44 23 57
2017 EN 10 33 26 20 9 0 2 43 30 144
2017 EN-03 8 58 33 0 0 0 0 67 0 12
2017 EN-04 13 24 24 26 9 0 4 39 36 46
2017 EN-05 7 33 35 16 7 0 2 41 24 55
2017 EN-06 10 38 10 29 14 0 0 48 43 21

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EN 17 21 28 24 10 0 1 38 34 168
2019 EN-04 10 18 27 33 10 0 2 29 44 60
2019 EN-05 16 24 34 14 12 0 0 40 26 58
2019 EN-06 13 13 30 30 13 0 0 26 43 23
2018 EN 15 24 29 19 12 1 1 40 31 165
2018 EN-04 16 26 23 21 10 3 2 44 32 62
2018 EN-05 10 24 36 14 17 0 0 34 31 59
2017 EN 12 19 27 24 15 0 3 32 40 146
2017 EN-03 17 42 25 17 0 0 0 58 17 12
2017 EN-04 11 21 26 30 11 0 2 33 41 47
2017 EN-05 13 14 29 22 18 0 4 28 42 55
2017 EN-06 0 19 24 33 24 0 0 19 57 21

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EN 32 32 22 10 3 0 2 64 13 168
2019 EN-04 36 31 17 10 3 0 3 68 14 59
2019 EN-05 22 36 29 5 5 0 2 60 11 58
2019 EN-06 33 21 17 29 0 0 0 54 29 24
2018 EN 25 40 20 8 5 0 2 66 13 164
2018 EN-04 26 35 21 8 5 0 5 64 14 62
2018 EN-05 26 40 17 10 5 0 2 67 16 58
2017 EN 25 36 25 9 3 0 2 63 12 146
2017 EN-03 33 50 8 8 0 0 0 83 8 12
2017 EN-04 25 38 21 8 4 0 2 65 13 47
2017 EN-05 29 34 25 7 2 0 2 65 9 55
2017 EN-06 14 29 43 14 0 0 0 43 14 21

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EN 25 29 27 12 7 0 0 54 19 169
2019 EN-04 28 18 30 13 11 0 0 46 25 61
2019 EN-05 21 35 23 14 7 0 0 56 21 57
2019 EN-06 29 29 25 17 0 0 0 58 17 24
2018 EN 18 37 24 12 9 0 0 55 21 164
2018 EN-04 14 33 32 10 11 0 0 48 21 63
2018 EN-05 22 36 19 17 7 0 0 58 24 59
2018 EN-06 21 42 21 5 11 0 0 63 16 19
2017 EN 21 32 29 13 5 0 0 53 18 146
2017 EN-03 33 33 33 0 0 0 0 67 0 12
2017 EN-04 21 28 28 17 6 0 0 49 24 47
2017 EN-05 18 36 27 15 4 0 0 55 18 55
2017 EN-06 29 24 38 10 0 0 0 52 10 21

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EN 18 33 26 15 6 1 1 52 21 169
2019 EN-04 20 30 28 13 3 3 2 53 18 60
2019 EN-05 12 38 21 17 12 0 0 50 29 58
2019 EN-06 21 33 25 17 4 0 0 54 21 24
2018 EN 16 42 23 12 6 1 1 59 18 165
2018 EN-04 11 47 27 3 8 0 3 60 12 62
2018 EN-05 14 41 22 19 5 0 0 54 24 59
2017 EN 12 34 25 20 6 1 2 48 27 146
2017 EN-03 33 50 17 0 0 0 0 83 0 12
2017 EN-04 4 38 30 21 4 0 2 44 26 47
2017 EN-05 11 33 25 16 9 4 2 46 27 55
2017 EN-06 24 24 24 29 0 0 0 48 29 21

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EN 15 35 30 12 7 1 0 51 19 168
2019 EN-04 17 30 37 12 3 2 0 47 15 60
2019 EN-05 9 42 28 9 12 0 0 51 21 57
2019 EN-06 25 33 17 21 4 0 0 58 25 24
2018 EN 15 35 31 13 4 1 1 51 17 164
2018 EN-04 15 38 36 5 3 2 2 54 8 61
2018 EN-05 10 32 32 19 5 0 2 43 24 59
2017 EN 11 32 24 23 10 0 1 43 33 146
2017 EN-03 8 67 17 8 0 0 0 75 8 12
2017 EN-04 15 30 21 25 6 0 2 46 33 47
2017 EN-05 7 27 27 24 13 0 2 35 37 55
2017 EN-06 19 24 24 24 10 0 0 43 33 21

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EN 22 30 27 14 7 1 0 52 21 169
2019 EN-04 27 27 31 12 2 2 0 55 14 59
2019 EN-05 15 32 29 14 10 0 0 47 24 59
2019 EN-06 33 29 17 8 13 0 0 63 21 24
2018 EN 20 40 23 7 7 1 1 61 15 163
2018 EN-04 21 48 21 2 5 2 2 72 7 62
2018 EN-05 18 32 32 12 7 0 0 49 19 57
2017 EN 13 34 28 16 7 0 2 48 23 146
2017 EN-03 0 67 33 0 0 0 0 67 0 12
2017 EN-04 23 43 19 6 6 0 2 67 13 47
2017 EN-05 7 26 29 27 7 0 4 34 36 55
2017 EN-06 19 24 38 14 5 0 0 43 19 21

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EN 36 29 17 8 9 0 0 65 18 169
2019 EN-04 34 34 13 11 7 0 0 69 18 61
2019 EN-05 28 32 19 2 19 0 0 60 21 57
2019 EN-06 58 8 17 13 4 0 0 67 17 24

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EN 29 35 18 12 5 1 0 64 18 169
2019 EN-04 30 28 18 18 3 2 0 59 22 60
2019 EN-05 22 40 21 7 10 0 0 62 17 58
2019 EN-06 33 38 17 13 0 0 0 71 13 24
2018 EN 24 37 23 10 5 1 1 61 16 164
2018 EN-04 24 39 18 6 8 2 3 66 15 62
2018 EN-05 22 29 29 16 3 0 0 52 19 58
2017 EN 23 32 22 12 7 1 4 58 19 146
2017 EN-03 8 75 8 0 0 8 0 91 0 12
2017 EN-04 32 26 23 8 6 0 4 60 16 47
2017 EN-05 18 25 22 18 9 0 7 47 29 55
2017 EN-06 29 24 33 10 5 0 0 52 14 21

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EN 67 27 3 1 2 0 0 94 3 166
2019 EN-04 65 28 3 2 2 0 0 93 3 60
2019 EN-05 62 31 3 0 3 0 0 93 3 58
2019 EN-06 100 0 0 0 0 0 0 100 0 21
2018 EN 70 20 6 2 1 0 1 91 3 162
2018 EN-04 75 10 8 3 0 0 3 88 3 61
2018 EN-05 67 26 7 0 0 0 0 93 0 58
2018 EN-06 74 21 5 0 0 0 0 95 0 19
2017 EN 71 21 6 0 0 0 2 94 0 146
2017 EN-03 83 17 0 0 0 0 0 100 0 12
2017 EN-04 62 19 15 0 0 0 4 84 0 47
2017 EN-05 73 26 0 0 0 0 2 100 0 55
2017 EN-06 95 5 0 0 0 0 0 100 0 21

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EN 81 10 1 1 1 1 6 97 2 168
2019 EN-04 82 8 0 2 2 0 7 96 4 60
2019 EN-05 74 16 2 0 2 0 7 96 2 58
2019 EN-06 91 0 0 0 0 4 4 100 0 23
2018 EN 82 10 2 2 0 1 3 96 2 165
2018 EN-04 76 10 2 3 0 2 8 95 4 62
2018 EN-05 86 14 0 0 0 0 0 100 0 59

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EN 64 14 7 5 7 1 1 80 13 169
2019 EN-04 63 17 5 2 12 0 2 81 14 60
2019 EN-05 58 14 10 8 8 0 2 72 17 59
2019 EN-06 74 9 13 4 0 0 0 83 4 23
2018 EN 66 15 8 2 6 0 4 84 8 165
2018 EN-04 60 16 6 2 8 0 8 82 11 62
2018 EN-05 64 14 14 2 5 0 2 79 7 59
2017 EN 65 15 5 5 5 1 5 85 10 145
2017 EN-03 91 0 9 0 0 0 0 91 0 11
2017 EN-04 51 21 0 8 4 0 15 85 15 47
2017 EN-05 67 18 4 4 5 2 0 87 9 55
2017 EN-06 90 5 0 0 5 0 0 95 5 21

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EN 52 22 17 5 3 0 1 75 8 166
2019 EN-04 54 20 17 7 2 0 0 75 8 59
2019 EN-05 41 27 19 7 5 0 2 69 12 59
2019 EN-06 50 23 27 0 0 0 0 73 0 22
2018 EN 54 30 10 1 3 0 1 85 4 165
2018 EN-04 52 31 13 0 3 0 2 84 3 62
2018 EN-05 49 37 8 2 2 0 2 88 3 59
2017 EN 49 30 12 3 3 0 3 81 6 146
2017 EN-03 58 25 17 0 0 0 0 83 0 12
2017 EN-04 38 30 17 6 2 0 6 73 9 47
2017 EN-05 51 33 7 4 3 0 2 85 7 55
2017 EN-06 57 19 19 0 5 0 0 76 5 21

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EN 58 20 7 8 6 1 1 79 14 168
2019 EN-04 63 23 3 3 7 0 0 87 10 60
2019 EN-05 47 17 10 14 9 2 2 66 23 58
2019 EN-06 61 22 9 9 0 0 0 83 9 23
2018 EN 59 19 12 5 3 0 2 80 8 164
2018 EN-04 59 23 5 7 3 0 3 85 10 61
2018 EN-05 54 17 19 5 3 0 2 72 9 59
2017 EN 53 24 10 6 4 0 3 80 11 146
2017 EN-03 58 42 0 0 0 0 0 100 0 12
2017 EN-04 47 30 6 13 0 0 4 80 13 47
2017 EN-05 58 18 9 4 7 0 4 79 11 55
2017 EN-06 62 14 19 5 0 0 0 76 5 21

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EN 60 15 4 0 1 0 19 93 1 168
2019 EN-04 60 7 2 0 0 0 32 98 0 60
2019 EN-05 57 21 7 0 2 0 14 90 2 58
2019 EN-06 52 39 9 0 0 0 0 91 0 23
2018 EN 58 13 5 2 0 0 22 91 2 165
2018 EN-04 66 0 0 0 0 0 34 100 0 62
2018 EN-05 56 22 10 5 0 0 7 84 5 59
2017 EN 52 17 6 1 0 0 24 91 1 146
2017 EN-03 75 0 0 0 0 0 25 100 0 12
2017 EN-04 53 4 0 0 0 0 42 100 0 47
2017 EN-05 44 29 9 2 0 0 16 87 2 55
2017 EN-06 57 29 14 0 0 0 0 86 0 21

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EN 78 11 5 2 1 0 4 92 3 169
2019 EN-04 77 7 5 2 2 0 8 91 4 60
2019 EN-05 73 19 3 2 2 0 2 93 3 59
2019 EN-06 87 9 0 4 0 0 0 96 4 23
2018 EN 75 13 4 1 1 0 6 94 1 163
2018 EN-04 63 21 5 0 2 0 10 93 2 62
2018 EN-05 79 11 5 2 0 0 4 93 2 57
2017 EN 70 17 6 2 0 1 5 92 2 145
2017 EN-03 100 0 0 0 0 0 0 100 0 12
2017 EN-04 67 20 2 0 0 2 9 98 0 46
2017 EN-05 67 15 9 3 0 0 5 87 4 55
2017 EN-06 76 19 5 0 0 0 0 95 0 21

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EN 86 6 4 1 2 0 1 93 3 168
2019 EN-04 88 7 2 0 2 0 2 97 2 60
2019 EN-05 81 7 7 0 3 0 2 90 3 59
2019 EN-06 96 0 0 4 0 0 0 96 4 23
2018 EN 78 9 6 2 1 0 4 90 4 165
2018 EN-04 66 11 10 3 2 0 8 84 5 62
2018 EN-05 83 8 5 3 0 0 0 92 3 59
2017 EN 75 13 4 2 1 0 5 93 3 146
2017 EN-03 75 8 8 8 0 0 0 83 8 12
2017 EN-04 66 17 4 0 0 0 13 95 0 47
2017 EN-05 78 13 5 2 0 0 2 93 2 55
2017 EN-06 100 0 0 0 0 0 0 100 0 21

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EN 62 20 11 3 2 0 2 83 5 168
2019 EN-04 47 27 17 5 3 0 2 75 8 60
2019 EN-05 67 19 9 2 0 0 3 89 2 58
2019 EN-06 87 4 9 0 0 0 0 91 0 23
2018 EN 59 26 8 4 1 0 2 86 5 165
2018 EN-04 52 24 10 8 2 0 5 80 10 62
2018 EN-05 54 34 8 3 0 0 0 88 3 59
2017 EN 54 27 12 3 1 0 4 84 4 146
2017 EN-03 67 25 8 0 0 0 0 92 0 12
2017 EN-04 40 24 21 6 0 0 8 70 7 47
2017 EN-05 60 27 9 2 0 0 2 89 2 55
2017 EN-06 71 24 0 0 0 0 5 100 0 21

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EN 11 35 36 15 4 0 0 46 19 171
2019 EN-04 11 26 39 16 7 0 0 38 23 61
2019 EN-05 8 44 32 10 5 0 0 53 15 59
2019 EN-06 17 21 38 25 0 0 0 38 25 24
2018 EN 10 32 43 13 3 0 0 42 16 166
2018 EN-04 11 29 48 6 6 0 0 40 13 63
2018 EN-05 5 37 42 15 0 0 0 42 15 59
2017 EN 8 21 47 19 5 0 0 29 24 146
2017 EN-03 8 33 50 8 0 0 0 42 8 12
2017 EN-04 2 25 49 19 4 0 0 28 24 47
2017 EN-05 11 15 49 22 4 0 0 26 26 55
2017 EN-06 5 19 52 24 0 0 0 24 24 21

Question 76. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EN 6 19 44 20 12 0 0 32 25 171
2019 EN-04 7 26 44 15 8 0 0 23 33 61
2019 EN-05 8 12 41 27 12 0 0 39 20 59
2019 EN-06 0 17 50 17 17 0 0 33 17 24
2018 EN 5 15 46 27 7 0 0 34 20 166
2018 EN-04 8 14 48 25 5 0 0 30 22 63
2018 EN-05 2 19 39 34 7 0 0 41 20 59
2017 EN 4 20 40 22 12 0 1 35 24 146
2017 EN-03 8 0 33 58 0 0 0 58 8 12
2017 EN-04 4 23 36 28 8 0 0 36 28 47
2017 EN-05 2 16 53 13 13 0 4 26 19 55
2017 EN-06 5 24 33 14 24 0 0 38 29 21
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Compensation

Pay or other compensation issues

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EN 43 36 10 4 1 6 0 46 54 171
2019 EN-04 43 33 16 3 2 3 0 44 56 61
2019 EN-05 32 46 8 5 2 7 0 35 65 59
2019 EN-06 58 29 4 4 0 4 0 61 39 24
2018 EN 55 22 11 2 2 8 0 60 40 166
2018 EN-04 49 22 11 3 0 14 0 57 43 63
2018 EN-05 49 31 10 2 3 5 0 52 48 59
2017 EN 63 12 8 2 3 13 0 72 28 146
2017 EN-03 83 8 0 0 0 8 0 91 9 12
2017 EN-04 55 4 19 2 6 13 0 63 37 47
2017 EN-05 62 18 2 2 2 15 0 72 28 55
2017 EN-06 76 19 0 5 0 0 0 76 24 21

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EN 44 56 87
2019 EN-04 45 55 33
2019 EN-05 36 64 36

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EN 72 28 87
2019 EN-04 73 27 33
2019 EN-05 75 25 36
2018 EN 40 60 60
2018 EN-04 45 55 22
2018 EN-05 37 63 27

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EN 77 9 5 1 1 0 8 94 1 170
2019 EN-04 75 11 7 0 0 0 7 93 0 61
2019 EN-05 78 8 5 2 0 0 7 93 2 59
2019 EN-06 75 8 0 0 0 0 17 100 0 24
2018 EN 73 6 5 1 1 1 12 92 3 166
2018 EN-04 78 10 2 0 3 0 8 95 3 63
2018 EN-05 64 5 8 2 0 3 17 87 2 59

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EN 30 41 8 7 5 1 8 78 13 86
2019 EN-04 24 48 3 6 0 3 15 89 7 33
2019 EN-05 37 34 14 6 9 0 0 71 14 35
2018 EN 20 30 26 7 8 0 10 55 16 61
2018 EN-04 26 39 22 9 4 0 0 65 13 23
2018 EN-05 19 15 30 4 11 0 22 43 19 27
2017 EN 17 26 26 14 6 0 11 48 23 35
2017 EN-04 13 20 47 7 13 0 0 33 20 15
2017 EN-05 15 38 8 15 0 0 23 70 20 13

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EN 24 28 14 6 6 7 16 67 15 87
2019 EN-04 21 30 6 3 0 9 30 85 5 33
2019 EN-05 25 28 17 6 8 6 11 63 17 36
2018 EN 11 15 25 10 10 11 18 37 28 61
2018 EN-04 13 13 26 9 13 9 17 35 29 23
2018 EN-05 11 15 26 15 7 7 19 35 30 27
2017 EN 9 11 26 11 9 9 26 30 30 35
2017 EN-04 13 13 34 7 13 7 13 33 25 15
2017 EN-05 8 8 23 15 8 0 39 25 38 13
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