2019 Public Service Employee Survey Results by Theme for Canadian Space Agency by Question 95. With which of the following communities do you most closely identify in relation to your current job?

The results of the 2019 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Communications or public affairs 53 44 3 0 0 0 0 97 0 31
2019 Science and technology 47 36 10 3 3 1 0 84 7 159
2019 Administration and operations 40 36 18 4 2 0 0 76 6 50
2019 Human resources 38 46 13 0 0 3 0 87 0 31
2019 Financial management 56 23 13 8 0 0 0 79 8 26
2019 Information management 40 25 28 8 0 0 0 64 8 11
2019 Information technology 51 36 12 0 0 0 0 88 0 25
2019 Policy 42 38 11 9 0 0 0 80 9 23
2019 Project management 27 43 21 6 3 0 0 70 9 57
2019 None of the above 43 27 12 15 3 0 0 70 18 34
2018 Communications or public affairs 64 29 4 4 0 0 0 93 4 26
2018 Science and technology 37 42 12 7 2 0 0 79 8 157
2018 Administration and operations 35 50 7 3 5 0 0 85 8 57
2018 Human resources 13 70 9 7 0 0 0 83 7 30
2018 Financial management 33 52 15 0 0 0 0 85 0 27
2018 Information technology 52 36 8 0 3 0 0 88 3 25
2018 Policy 36 43 3 11 7 0 0 79 17 27
2018 Project management 45 38 11 2 4 0 0 82 6 46
2018 None of the above 41 33 11 7 9 0 0 73 16 25
2017 Communications or public affairs 45 40 14 0 0 0 0 86 0 22
2017 Science and technology 41 43 7 6 3 0 0 85 9 153
2017 Administration and operations 40 44 7 6 2 0 0 85 8 52
2017 Human resources 32 53 12 3 0 0 0 85 3 34
2017 Financial management 42 40 11 7 0 0 0 82 7 27
2017 Information technology 41 32 9 14 5 0 0 73 18 22
2017 Policy 55 35 0 10 0 0 0 90 10 20
2017 Project management 31 48 12 9 0 0 0 79 9 40
2017 None of the above 47 30 15 5 2 0 0 77 8 36
2014 Communications or public affairs 37 45 18 0 0 0 0 82 0 16
2014 Science and technology 41 38 12 7 2 0 0 79 9 198
2014 Administration and operations 35 44 7 12 1 0 0 79 14 56
2014 Human resources 26 40 21 13 0 0 0 65 13 24
2014 Financial management 24 47 16 10 4 0 0 71 13 32
2014 Information management 37 25 13 13 13 0 0 62 26 16
2014 Information technology 19 36 27 14 4 0 0 55 18 21
2014 None of the above 31 42 8 9 10 0 0 73 19 41

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Communications or public affairs 40 37 9 14 0 0 0 77 14 30
2019 Science and technology 35 36 17 8 4 0 0 71 12 158
2019 Administration and operations 37 32 15 12 4 0 0 69 16 49
2019 Human resources 29 45 23 0 0 3 0 77 0 31
2019 Financial management 33 45 4 14 4 0 0 79 17 26
2019 Information management 32 52 8 8 0 0 0 84 8 11
2019 Information technology 54 39 8 0 0 0 0 92 0 25
2019 Policy 55 32 8 4 0 0 0 88 4 23
2019 Project management 30 33 22 7 9 0 0 62 16 57
2019 None of the above 35 24 26 6 9 0 0 59 15 34
2018 Communications or public affairs 44 45 4 7 0 0 0 89 7 26
2018 Science and technology 27 40 20 10 2 0 0 67 12 157
2018 Administration and operations 40 35 12 5 7 2 0 77 12 55
2018 Human resources 26 47 16 7 4 0 0 73 11 30
2018 Financial management 33 44 15 8 0 0 0 77 8 27
2018 Information technology 42 43 8 7 0 0 0 85 7 26
2018 Policy 28 44 11 11 7 0 0 71 17 27
2018 Project management 37 43 10 4 5 0 0 80 10 46
2018 None of the above 33 41 8 14 4 0 0 74 18 25
2017 Communications or public affairs 27 54 14 4 0 0 0 81 4 22
2017 Science and technology 30 32 14 15 7 2 0 64 22 152
2017 Administration and operations 46 25 14 10 6 0 0 71 15 52
2017 Human resources 39 43 11 3 3 0 0 82 6 34
2017 Financial management 34 40 11 15 0 0 0 74 15 27
2017 Information technology 27 36 18 5 14 0 0 64 18 22
2017 Policy 54 26 6 14 0 0 0 81 14 20
2017 Project management 30 49 12 4 4 0 0 79 9 40
2017 None of the above 34 36 18 7 2 2 0 72 10 36

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Communications or public affairs 65 29 6 0 0 0 0 94 0 30
2019 Science and technology 61 30 6 2 1 0 0 91 3 160
2019 Administration and operations 56 34 8 2 0 0 0 90 2 50
2019 Human resources 55 36 6 0 0 3 0 93 0 31
2019 Financial management 49 42 4 6 0 0 0 90 6 26
2019 Information management 48 40 12 0 0 0 0 88 0 11
2019 Information technology 60 36 4 0 0 0 0 96 0 25
2019 Policy 60 31 4 4 0 0 0 91 4 23
2019 Project management 51 37 11 2 0 0 0 88 2 57
2019 None of the above 50 23 20 3 3 0 0 74 6 34
2018 Communications or public affairs 71 29 0 0 0 0 0 100 0 26
2018 Science and technology 55 35 7 3 1 0 0 89 4 157
2018 Administration and operations 57 35 3 5 0 0 0 92 5 55
2018 Human resources 36 49 11 0 0 3 0 89 0 30
2018 Financial management 37 48 15 0 0 0 0 85 0 27
2018 Information technology 50 46 3 0 0 0 0 97 0 26
2018 Policy 53 30 11 0 7 0 0 82 7 27
2018 Project management 57 39 2 2 0 0 0 96 2 45
2018 None of the above 48 33 7 12 0 0 0 81 12 25
2017 Communications or public affairs 50 46 4 0 0 0 0 96 0 22
2017 Science and technology 60 31 7 1 2 0 0 90 3 153
2017 Administration and operations 44 39 9 8 0 0 0 83 8 52
2017 Human resources 41 50 9 0 0 0 0 91 0 34
2017 Financial management 46 33 18 4 0 0 0 78 4 27
2017 Information technology 41 50 5 0 5 0 0 91 5 22
2017 Policy 70 25 0 6 0 0 0 94 6 20
2017 Project management 54 34 12 0 0 0 0 88 0 40
2017 None of the above 57 32 11 0 0 0 0 89 0 36
2014 Communications or public affairs 57 30 13 0 0 0 0 87 0 16
2014 Science and technology 63 26 7 3 0 0 1 90 3 198
2014 Administration and operations 55 37 5 3 0 0 0 92 3 56
2014 Human resources 50 33 17 0 0 0 0 83 0 24
2014 Financial management 48 38 7 0 7 0 0 86 7 32
2014 Information management 49 19 32 0 0 0 0 68 0 16
2014 Information technology 45 32 14 0 9 0 0 77 9 21
2014 None of the above 63 25 7 2 2 0 0 88 5 41

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Communications or public affairs 67 30 3 0 0 0 0 97 0 31
2019 Science and technology 52 35 9 2 1 0 0 87 4 157
2019 Administration and operations 44 40 6 8 2 0 0 85 10 50
2019 Human resources 42 49 3 3 0 3 0 93 3 31
2019 Financial management 41 55 0 4 0 0 0 96 4 26
2019 Information management 40 40 12 8 0 0 0 80 8 11
2019 Information technology 59 33 8 0 0 0 0 92 0 25
2019 Policy 47 42 11 0 0 0 0 89 0 23
2019 Project management 36 47 13 2 2 0 0 83 4 57
2019 None of the above 47 34 12 3 3 0 0 82 6 34
2018 Communications or public affairs 67 29 4 0 0 0 0 96 0 26
2018 Science and technology 49 37 10 4 0 0 0 86 4 156
2018 Administration and operations 49 40 2 7 3 0 0 89 10 56
2018 Human resources 27 52 14 3 0 3 0 82 4 30
2018 Financial management 34 55 11 0 0 0 0 89 0 27
2018 Information technology 46 46 4 0 3 0 0 93 3 26
2018 Policy 50 33 4 11 3 0 0 82 14 27
2018 Project management 52 36 4 8 0 0 0 88 8 46
2018 None of the above 44 36 11 9 0 0 0 81 9 25
2017 Communications or public affairs 54 32 13 0 0 0 0 87 0 22
2017 Science and technology 46 37 10 2 4 1 0 84 6 153
2017 Administration and operations 42 42 10 4 2 0 0 85 6 52
2017 Human resources 44 44 6 6 0 0 0 88 6 34
2017 Financial management 49 36 7 7 0 0 0 85 7 27
2017 Information technology 36 45 14 0 5 0 0 82 5 22
2017 Policy 45 45 10 0 0 0 0 90 0 20
2017 Project management 43 46 9 2 0 0 0 89 2 40
2017 None of the above 52 35 8 5 0 0 0 87 5 36
2014 Communications or public affairs 63 19 18 0 0 0 0 82 0 16
2014 Science and technology 50 33 11 4 1 0 0 84 6 198
2014 Administration and operations 50 36 11 3 0 0 0 86 3 56
2014 Human resources 30 44 16 10 0 0 0 74 10 24
2014 Financial management 33 44 16 0 7 0 0 77 7 32
2014 Information management 49 6 26 13 6 0 0 55 19 16
2014 Information technology 37 49 5 5 4 0 0 87 9 21
2014 None of the above 37 41 12 7 2 0 0 78 10 41

Question 51. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Communications or public affairs 63 19 17 0 0 0 0 83 0 31
2019 Science and technology 39 34 16 10 1 0 0 73 11 158
2019 Administration and operations 53 28 16 2 0 0 2 82 2 50
2019 Human resources 45 42 6 6 0 0 0 87 6 31
2019 Financial management 70 23 8 0 0 0 0 92 0 26
2019 Information management 48 45 8 0 0 0 0 92 0 11
2019 Information technology 80 11 8 0 0 0 0 92 0 25
2019 Policy 57 26 8 9 0 0 0 83 9 23
2019 Project management 45 28 16 6 6 0 0 73 11 57
2019 None of the above 37 31 29 0 3 0 0 68 3 34
2018 Communications or public affairs 65 24 11 0 0 0 0 89 0 26
2018 Science and technology 30 34 20 13 2 0 0 65 15 158
2018 Administration and operations 45 34 9 8 3 0 0 80 11 54
2018 Human resources 36 40 17 7 0 0 0 76 7 30
2018 Financial management 49 37 15 0 0 0 0 85 0 27
2018 Information technology 70 23 4 3 0 0 0 93 3 26
2018 Policy 51 35 15 0 0 0 0 85 0 26
2018 Project management 39 32 17 9 0 2 0 73 10 46
2018 None of the above 26 54 21 0 0 0 0 79 0 24
2017 Communications or public affairs 59 18 19 4 0 0 0 77 4 22
2017 Science and technology 34 33 18 7 6 0 1 68 14 153
2017 Administration and operations 53 23 12 8 4 0 0 76 12 51
2017 Human resources 33 35 26 3 3 0 0 68 6 34
2017 Financial management 48 37 7 0 8 0 0 85 8 27
2017 Information technology 36 41 14 9 0 0 0 77 9 22
2017 Policy 45 34 6 10 5 0 0 79 15 20
2017 Project management 37 46 13 2 2 0 0 82 4 40
2017 None of the above 44 31 20 5 0 0 0 75 5 36
2014 Communications or public affairs 14 68 18 0 0 0 0 82 0 16
2014 Science and technology 40 37 14 6 3 0 0 76 9 198
2014 Administration and operations 41 39 11 7 3 0 0 80 9 56
2014 Human resources 42 33 16 5 4 0 0 75 9 24
2014 Financial management 43 41 9 7 0 0 0 84 7 32
2014 Information management 38 30 26 6 0 0 0 68 6 16
2014 Information technology 37 37 9 8 9 0 0 74 17 21
2014 None of the above 28 29 19 16 7 0 0 57 23 41

Question 52. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Communications or public affairs 62 30 9 0 0 0 0 91 0 31
2019 Science and technology 33 36 16 12 3 0 0 69 15 160
2019 Administration and operations 54 30 10 6 0 0 0 84 6 49
2019 Human resources 42 49 6 3 0 0 0 90 3 31
2019 Financial management 70 23 8 0 0 0 0 92 0 26
2019 Information management 40 45 8 8 0 0 0 84 8 11
2019 Information technology 70 21 8 0 0 0 0 92 0 25
2019 Policy 57 31 8 4 0 0 0 88 4 23
2019 Project management 38 33 17 6 6 0 0 71 11 57
2019 None of the above 42 30 21 3 3 0 0 72 6 33
2018 Communications or public affairs 59 38 4 0 0 0 0 96 0 24
2018 Science and technology 27 37 22 10 4 0 0 64 14 158
2018 Administration and operations 45 34 13 3 5 0 0 79 8 55
2018 Human resources 36 39 18 7 0 0 0 75 7 30
2018 Financial management 52 41 7 0 0 0 0 93 0 27
2018 Information technology 73 19 4 3 0 0 0 93 3 26
2018 Policy 42 44 7 3 3 0 0 86 7 27
2018 Project management 37 36 18 5 4 0 0 73 9 46
2018 None of the above 29 43 16 7 4 0 0 72 12 25
2017 Communications or public affairs 59 32 9 0 0 0 0 91 0 22
2017 Science and technology 30 36 16 10 7 1 0 66 17 153
2017 Administration and operations 43 30 13 14 0 0 0 73 14 52
2017 Human resources 33 41 20 0 3 3 0 76 4 34
2017 Financial management 56 33 7 0 4 0 0 89 4 27
2017 Information technology 36 45 5 14 0 0 0 82 14 22
2017 Policy 40 34 11 10 5 0 0 74 15 20
2017 Project management 23 57 16 4 0 0 0 80 4 40
2017 None of the above 36 36 26 2 0 0 0 72 2 36
2014 Communications or public affairs 26 56 18 0 0 0 0 82 0 16
2014 Science and technology 32 41 15 9 3 1 0 73 12 198
2014 Administration and operations 41 43 5 10 1 0 0 84 11 56
2014 Human resources 37 33 21 5 4 0 0 70 9 24
2014 Financial management 46 41 13 0 0 0 0 87 0 32
2014 Information management 38 43 19 0 0 0 0 81 0 16
2014 Information technology 32 51 5 8 4 0 0 83 12 21
2014 None of the above 30 27 22 11 9 0 0 57 21 41

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Communications or public affairs 62 25 6 3 0 5 0 91 3 31
2019 Science and technology 44 27 16 8 1 2 1 73 10 160
2019 Administration and operations 55 27 6 8 2 2 0 84 10 49
2019 Human resources 42 26 16 10 3 3 0 70 13 31
2019 Financial management 56 30 6 4 0 0 4 90 4 26
2019 Information management 40 36 16 8 0 0 0 76 8 11
2019 Information technology 61 23 12 0 0 4 0 87 0 25
2019 Policy 47 32 13 8 0 0 0 79 8 23
2019 Project management 31 33 15 7 8 6 0 68 16 57
2019 None of the above 38 21 28 3 9 0 0 60 12 34
2018 Communications or public affairs 66 10 21 4 0 0 0 76 4 26
2018 Science and technology 38 22 24 10 4 1 1 61 15 158
2018 Administration and operations 48 29 9 7 5 2 0 79 12 55
2018 Human resources 37 36 13 10 3 0 0 73 13 30
2018 Financial management 52 34 11 4 0 0 0 85 4 27
2018 Information technology 54 35 4 4 3 0 0 89 7 26
2018 Policy 52 12 22 3 7 3 0 66 11 27
2018 Project management 39 27 19 6 5 4 0 68 12 46
2018 None of the above 33 31 16 12 5 4 0 66 17 25
2017 Communications or public affairs 63 9 23 0 0 4 0 76 0 22
2017 Science and technology 35 31 15 9 7 1 2 68 16 153
2017 Administration and operations 51 20 19 4 4 2 0 73 8 52
2017 Human resources 33 46 9 3 3 3 3 84 7 34
2017 Financial management 59 25 11 0 4 0 0 85 4 27
2017 Information technology 32 32 5 9 14 9 0 70 25 22
2017 Policy 45 19 26 10 0 0 0 63 10 20
2017 Project management 37 31 23 4 2 2 0 70 7 40
2017 None of the above 44 20 21 8 7 0 0 64 15 36
2014 Communications or public affairs 38 19 32 12 0 0 0 56 12 16
2014 Science and technology 46 29 12 5 3 4 1 78 9 198
2014 Administration and operations 41 29 16 5 3 5 0 74 9 56
2014 Human resources 22 41 20 13 0 4 0 66 13 24
2014 Financial management 53 35 9 3 0 0 0 88 3 32
2014 Information management 38 11 25 12 7 7 0 53 20 16
2014 Information technology 28 37 5 18 8 5 0 68 27 21
2014 None of the above 34 20 18 21 2 3 2 57 24 41
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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Communications or public affairs 69 12 6 6 0 0 8 87 6 31
2019 Science and technology 53 31 8 4 2 1 1 86 6 160
2019 Administration and operations 54 26 8 2 2 2 6 87 4 49
2019 Human resources 41 29 13 3 3 3 7 78 7 31
2019 Financial management 71 19 0 4 0 6 0 96 4 26
2019 Information management 64 8 20 8 0 0 0 72 8 11
2019 Information technology 45 42 8 0 0 0 4 91 0 25
2019 Policy 79 17 4 0 0 0 0 96 0 23
2019 Project management 57 30 9 2 2 0 0 87 4 57
2019 None of the above 49 30 12 3 6 0 0 79 9 34

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Communications or public affairs 56 32 6 3 0 3 0 91 3 31
2019 Science and technology 54 30 10 2 2 1 0 85 4 160
2019 Administration and operations 59 32 4 4 2 0 0 90 6 50
2019 Human resources 42 36 6 10 3 0 3 80 13 31
2019 Financial management 55 30 4 8 4 0 0 85 11 26
2019 Information management 64 28 0 8 0 0 0 92 8 11
2019 Information technology 79 17 4 0 0 0 0 96 0 25
2019 Policy 64 24 8 4 0 0 0 88 4 23
2019 Project management 55 29 10 2 4 0 0 84 6 57
2019 None of the above 46 27 18 6 3 0 0 74 9 34
2018 Communications or public affairs 65 22 10 4 0 0 0 86 4 26
2018 Science and technology 45 39 10 4 1 1 1 86 4 152
2018 Administration and operations 59 27 7 5 3 0 0 86 8 57
2018 Human resources 31 33 10 23 0 0 3 66 24 30
2018 Financial management 44 41 8 0 4 4 0 88 4 27
2018 Information technology 66 31 3 0 0 0 0 97 0 26
2018 Policy 57 33 7 0 3 0 0 89 3 27
2018 Project management 48 40 10 2 0 0 0 88 2 46
2018 None of the above 54 31 8 3 3 0 0 85 6 25
2017 Communications or public affairs 41 50 9 0 0 0 0 91 0 22
2017 Science and technology 48 30 9 6 4 2 1 81 10 153
2017 Administration and operations 54 35 2 2 4 2 2 92 6 52
2017 Human resources 47 32 17 3 0 0 0 79 3 34
2017 Financial management 70 22 8 0 0 0 0 92 0 27
2017 Information technology 41 41 5 5 0 9 0 90 5 22
2017 Policy 64 31 5 0 0 0 0 95 0 20
2017 Project management 40 54 6 0 0 0 0 94 0 40
2017 None of the above 42 34 13 0 0 2 9 85 0 36
2014 Communications or public affairs 38 49 7 0 0 6 0 92 0 16
2014 Science and technology 43 39 8 3 3 2 1 85 6 198
2014 Administration and operations 53 27 10 5 1 4 0 83 7 56
2014 Human resources 62 26 8 0 0 5 0 92 0 24
2014 Financial management 65 19 9 0 4 3 0 87 4 32
2014 Information management 30 26 26 6 6 7 0 59 13 16
2014 Information technology 37 28 22 5 0 9 0 71 5 21
2014 None of the above 36 41 14 2 5 0 2 78 7 41

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Communications or public affairs 56 33 9 3 0 0 0 88 3 31
2019 Science and technology 48 32 10 8 1 1 0 80 10 159
2019 Administration and operations 50 32 14 4 0 0 0 82 4 49
2019 Human resources 41 39 13 3 3 0 0 81 6 31
2019 Financial management 55 30 8 4 4 0 0 85 8 26
2019 Information management 60 20 8 0 0 0 12 91 0 11
2019 Information technology 65 31 4 0 0 0 0 96 0 25
2019 Policy 54 26 15 4 0 0 0 81 4 22
2019 Project management 42 35 11 8 4 0 0 77 12 57
2019 None of the above 52 22 12 9 6 0 0 74 15 34
2018 Communications or public affairs 58 24 17 0 0 0 0 83 0 26
2018 Science and technology 37 41 14 7 1 0 1 78 8 152
2018 Administration and operations 61 21 10 7 2 0 0 81 9 57
2018 Human resources 37 39 14 6 0 0 3 79 6 30
2018 Financial management 52 30 15 4 0 0 0 81 4 27
2018 Information technology 66 31 3 0 0 0 0 97 0 26
2018 Policy 54 32 3 7 3 0 0 86 11 27
2018 Project management 52 33 6 6 3 0 0 85 9 46
2018 None of the above 53 36 6 4 0 0 0 89 4 25
2017 Communications or public affairs 50 41 9 0 0 0 0 91 0 22
2017 Science and technology 41 40 8 6 4 1 0 81 11 153
2017 Administration and operations 41 38 8 7 4 2 0 80 12 52
2017 Human resources 44 49 3 3 0 0 0 94 3 34
2017 Financial management 74 18 7 0 0 0 0 93 0 27
2017 Information technology 46 45 9 0 0 0 0 91 0 22
2017 Policy 61 29 5 6 0 0 0 90 6 20
2017 Project management 46 47 4 2 0 0 0 94 2 40
2017 None of the above 34 36 13 5 0 2 9 79 5 36
2014 Communications or public affairs 38 56 0 6 0 0 0 94 6 16
2014 Science and technology 40 40 10 4 5 0 0 81 9 198
2014 Administration and operations 44 39 7 5 3 0 2 85 8 56
2014 Human resources 61 21 18 0 0 0 0 82 0 23
2014 Financial management 62 22 6 3 4 3 0 87 7 32
2014 Information management 30 38 20 12 0 0 0 68 12 16
2014 Information technology 28 36 22 9 0 5 0 67 10 21
2014 None of the above 31 42 10 12 5 0 2 74 16 41

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Communications or public affairs 51 43 6 0 0 0 0 94 0 31
2019 Science and technology 52 31 10 4 2 0 1 83 6 158
2019 Administration and operations 77 19 0 4 0 0 0 96 4 50
2019 Human resources 55 29 10 3 3 0 0 84 6 31
2019 Financial management 62 19 8 4 8 0 0 81 11 26
2019 Information management 56 24 20 0 0 0 0 80 0 11
2019 Information technology 83 14 4 0 0 0 0 96 0 25
2019 Policy 63 29 4 4 0 0 0 92 4 23
2019 Project management 49 31 12 4 4 0 0 81 8 56
2019 None of the above 56 26 12 3 3 0 0 82 6 34
2018 Communications or public affairs 68 22 6 0 0 4 0 93 0 26
2018 Science and technology 45 35 13 4 2 0 1 81 6 153
2018 Administration and operations 65 15 9 8 3 0 0 79 11 57
2018 Human resources 34 37 13 16 0 0 0 70 16 30
2018 Financial management 51 34 15 0 0 0 0 85 0 27
2018 Information technology 58 31 11 0 0 0 0 89 0 26
2018 Policy 67 15 7 7 3 0 0 82 11 27
2018 Project management 54 34 8 0 3 0 0 88 3 46
2018 None of the above 53 32 7 4 3 0 0 85 7 25
2017 Communications or public affairs 41 37 18 0 4 0 0 78 4 22
2017 Science and technology 51 30 9 5 5 0 0 81 10 153
2017 Administration and operations 63 21 6 2 6 0 2 86 8 52
2017 Human resources 59 26 6 9 0 0 0 85 9 34
2017 Financial management 74 18 4 0 4 0 0 92 4 27
2017 Information technology 55 23 9 14 0 0 0 77 14 22
2017 Policy 70 25 0 5 0 0 0 95 5 20
2017 Project management 44 34 15 2 4 0 0 78 7 40
2017 None of the above 39 28 18 3 0 2 9 76 3 36
2014 Communications or public affairs 38 56 0 6 0 0 0 94 6 16
2014 Science and technology 42 36 13 5 3 1 0 79 8 198
2014 Administration and operations 57 26 12 3 1 0 0 83 5 56
2014 Human resources 54 38 9 0 0 0 0 91 0 24
2014 Financial management 68 16 9 3 4 0 0 84 7 32
2014 Information management 36 25 20 13 6 0 0 61 19 16
2014 Information technology 46 36 14 5 0 0 0 82 5 21
2014 None of the above 41 32 9 12 5 0 2 74 16 41

Senior management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Communications or public affairs 41 43 16 0 0 0 0 84 0 31
2019 Science and technology 24 33 19 13 5 6 0 61 19 159
2019 Administration and operations 43 33 12 4 4 4 0 80 8 50
2019 Human resources 16 30 30 3 3 17 0 56 8 30
2019 Financial management 30 42 8 4 0 17 0 86 5 26
2019 Information management 44 12 36 8 0 0 0 56 8 11
2019 Information technology 50 29 11 0 0 10 0 87 0 25
2019 Policy 44 30 26 0 0 0 0 74 0 23
2019 Project management 22 35 25 7 4 7 0 61 12 57
2019 None of the above 16 41 23 5 9 6 0 61 15 34
2018 Communications or public affairs 40 38 22 0 0 0 0 78 0 26
2018 Science and technology 21 36 18 13 8 5 0 60 22 158
2018 Administration and operations 39 19 18 19 2 4 0 61 21 57
2018 Human resources 10 39 27 20 0 3 0 51 21 30
2018 Financial management 34 52 7 0 0 7 0 92 0 27
2018 Information technology 43 30 4 4 0 19 0 90 5 26
2018 Policy 45 29 22 0 0 3 0 77 0 27
2018 Project management 19 35 26 12 3 4 0 57 16 46
2018 None of the above 32 25 23 16 0 4 0 59 17 25
2017 Communications or public affairs 27 55 9 0 0 4 4 90 0 22
2017 Science and technology 25 28 21 11 9 6 0 56 22 153
2017 Administration and operations 35 28 23 6 4 4 0 66 10 52
2017 Human resources 15 35 26 12 6 6 0 53 19 34
2017 Financial management 30 33 22 4 0 11 0 71 4 27
2017 Information technology 27 36 14 14 5 5 0 67 19 22
2017 Policy 49 30 5 16 0 0 0 79 16 20
2017 Project management 2 50 20 15 0 12 0 60 17 40
2017 None of the above 27 31 16 14 5 7 0 63 20 36
2014 Communications or public affairs 19 36 33 12 0 0 0 55 12 16
2014 Science and technology 23 41 18 5 5 9 1 70 10 198
2014 Administration and operations 36 38 14 6 0 5 0 79 7 56
2014 Human resources 18 44 21 9 8 0 0 63 16 24
2014 Financial management 30 44 16 0 0 10 0 83 0 32
2014 Information management 19 42 25 13 0 0 0 62 13 16
2014 Information technology 19 36 22 9 0 14 0 64 11 21
2014 None of the above 28 41 9 12 10 0 0 69 22 41

Question 35. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Communications or public affairs 41 48 8 3 0 0 0 89 3 31
2019 Science and technology 20 31 23 18 7 1 1 52 25 159
2019 Administration and operations 38 34 16 6 4 2 0 73 10 49
2019 Human resources 13 47 20 10 3 7 0 64 14 30
2019 Financial management 33 45 8 4 0 10 0 87 4 26
2019 Information management 44 20 28 8 0 0 0 64 8 11
2019 Information technology 54 33 4 4 0 6 0 92 4 25
2019 Policy 36 30 9 26 0 0 0 66 26 23
2019 Project management 22 33 20 20 3 2 0 56 24 57
2019 None of the above 17 34 26 14 6 3 0 52 21 34
2018 Communications or public affairs 33 49 15 4 0 0 0 82 4 26
2018 Science and technology 16 25 27 19 14 0 0 40 32 157
2018 Administration and operations 33 16 25 19 3 4 0 51 23 56
2018 Human resources 10 40 20 27 3 0 0 50 30 30
2018 Financial management 22 56 18 4 0 0 0 78 4 27
2018 Information technology 54 38 4 0 0 4 0 96 0 26
2018 Policy 38 33 8 14 7 0 0 71 21 27
2018 Project management 22 41 19 14 4 0 0 63 18 46
2018 None of the above 12 53 16 15 4 0 0 65 19 25
2017 Communications or public affairs 23 55 18 0 0 0 4 81 0 22
2017 Science and technology 20 24 24 15 14 3 0 46 30 153
2017 Administration and operations 27 34 27 4 5 2 0 63 10 52
2017 Human resources 12 44 26 6 12 0 0 56 18 34
2017 Financial management 19 52 26 4 0 0 0 71 4 27
2017 Information technology 18 32 36 9 5 0 0 50 14 22
2017 Policy 25 34 5 31 6 0 0 59 36 20
2017 Project management 4 39 20 24 4 8 0 47 31 40
2017 None of the above 27 20 29 16 2 5 0 50 19 36
2014 Communications or public affairs 6 62 20 6 0 6 0 72 6 16
2014 Science and technology 16 39 25 13 5 2 1 56 19 198
2014 Administration and operations 27 48 12 8 1 4 0 77 10 56
2014 Human resources 26 41 16 9 4 5 0 70 13 24
2014 Financial management 21 50 22 0 0 7 0 76 0 32
2014 Information management 26 49 13 13 0 0 0 75 13 16
2014 Information technology 19 37 22 9 9 4 0 58 19 21
2014 None of the above 16 36 14 24 7 3 0 54 32 41

Question 36. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Communications or public affairs 41 34 14 8 0 3 0 77 9 31
2019 Science and technology 12 30 23 17 14 4 0 44 32 159
2019 Administration and operations 33 32 12 16 2 6 0 69 19 50
2019 Human resources 7 43 30 10 3 7 0 53 14 30
2019 Financial management 22 34 26 4 0 14 0 65 4 26
2019 Information management 20 44 20 8 0 8 0 70 8 11
2019 Information technology 42 40 4 4 0 10 0 92 4 25
2019 Policy 23 38 4 30 4 0 0 61 35 23
2019 Project management 12 35 21 22 7 3 0 49 29 57
2019 None of the above 8 38 23 18 6 6 0 49 26 34
2018 Communications or public affairs 19 46 28 4 0 4 0 67 4 26
2018 Science and technology 14 20 27 23 13 3 0 35 37 155
2018 Administration and operations 32 13 28 11 9 8 0 48 22 56
2018 Human resources 4 39 20 34 3 0 0 43 37 30
2018 Financial management 12 62 15 0 0 11 0 83 0 26
2018 Information technology 31 42 15 0 0 12 0 83 0 26
2018 Policy 24 32 19 14 8 3 0 58 23 27
2018 Project management 14 35 25 14 8 4 0 51 23 46
2018 None of the above 4 50 29 8 4 4 0 57 13 24
2017 Communications or public affairs 18 41 32 4 0 0 4 62 5 22
2017 Science and technology 8 23 27 16 15 9 0 35 35 153
2017 Administration and operations 16 33 32 8 4 4 4 52 12 52
2017 Human resources 3 47 26 15 9 0 0 50 24 34
2017 Financial management 19 48 22 8 0 4 0 70 8 27
2017 Information technology 0 45 32 5 5 14 0 53 11 22
2017 Policy 25 28 10 16 21 0 0 53 36 20
2017 Project management 2 15 42 24 4 12 0 20 33 40
2017 None of the above 16 32 29 18 2 3 0 49 21 36
2014 Communications or public affairs 6 50 38 6 0 0 0 56 6 16
2014 Science and technology 10 29 31 18 6 5 1 41 26 198
2014 Administration and operations 23 39 18 12 1 7 0 67 14 56
2014 Human resources 0 40 26 21 4 9 0 44 27 24
2014 Financial management 12 53 22 0 0 13 0 75 0 32
2014 Information management 19 43 25 0 0 13 0 71 0 16
2014 Information technology 19 36 14 14 9 9 0 60 25 21
2014 None of the above 15 31 21 19 9 5 0 48 30 41

Question 37. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Communications or public affairs 35 41 19 5 0 0 0 76 5 31
2019 Science and technology 13 31 26 22 6 2 0 44 29 159
2019 Administration and operations 28 27 28 12 4 2 0 56 16 50
2019 Human resources 10 53 24 3 3 7 0 68 7 30
2019 Financial management 22 57 11 4 0 6 0 84 4 26
2019 Information management 28 36 20 0 16 0 0 64 16 11
2019 Information technology 46 33 18 0 4 0 0 78 4 25
2019 Policy 23 42 13 18 4 0 0 65 22 23
2019 Project management 9 38 12 27 9 5 0 49 38 57
2019 None of the above 14 38 26 14 9 0 0 51 23 34
2018 Communications or public affairs 30 47 24 0 0 0 0 76 0 26
2018 Science and technology 13 29 24 24 7 3 0 43 32 158
2018 Administration and operations 23 23 30 14 3 7 0 50 18 57
2018 Human resources 13 46 17 24 0 0 0 59 24 30
2018 Financial management 11 67 15 4 0 4 0 81 4 27
2018 Information technology 31 46 19 0 0 4 0 80 0 26
2018 Policy 25 17 33 21 4 0 0 42 25 27
2018 Project management 10 34 38 10 4 4 0 46 15 46
2018 None of the above 13 48 23 16 0 0 0 61 16 25
2017 Communications or public affairs 28 54 13 0 0 0 4 86 0 22
2017 Science and technology 10 43 16 14 11 5 0 56 27 152
2017 Administration and operations 25 46 15 8 2 4 0 73 11 52
2017 Human resources 21 47 15 11 6 0 0 67 17 34
2017 Financial management 28 57 12 4 0 0 0 85 4 26
2017 Information technology 14 68 9 5 0 5 0 86 5 22
2017 Policy 10 19 5 40 25 0 0 30 65 20
2017 Project management 2 47 28 13 2 8 0 53 17 40
2017 None of the above 25 29 29 10 5 2 0 55 15 36
2014 Communications or public affairs 19 43 38 0 0 0 0 62 0 16
2014 Science and technology 14 36 29 13 6 1 1 51 19 198
2014 Administration and operations 20 46 15 12 5 4 0 68 17 56
2014 Human resources 26 33 16 17 4 4 0 61 22 24
2014 Financial management 19 44 21 10 0 7 0 67 10 32
2014 Information management 38 31 19 0 0 13 0 78 0 16
2014 Information technology 19 41 5 27 0 9 0 65 30 21
2014 None of the above 17 33 25 14 12 0 0 49 26 41
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Communications or public affairs 43 33 12 9 3 0 0 76 12 30
2019 Science and technology 25 42 18 10 4 1 0 67 14 160
2019 Administration and operations 32 43 12 10 4 0 0 75 13 50
2019 Human resources 35 36 19 10 0 0 0 71 10 31
2019 Financial management 30 44 11 8 8 0 0 74 15 26
2019 Information management 40 24 20 16 0 0 0 65 16 11
2019 Information technology 58 27 11 4 0 0 0 85 4 25
2019 Policy 49 34 8 9 0 0 0 83 9 23
2019 Project management 31 28 19 12 10 0 0 60 22 57
2019 None of the above 36 35 11 15 3 0 0 71 18 34
2018 Communications or public affairs 17 62 13 7 0 0 0 79 7 26
2018 Science and technology 20 41 19 13 7 1 0 61 20 158
2018 Administration and operations 39 26 17 8 8 2 0 67 16 56
2018 Human resources 30 36 13 14 6 0 0 67 20 30
2018 Financial management 26 51 12 11 0 0 0 77 11 27
2018 Information technology 32 36 16 12 3 0 0 68 16 25
2018 Policy 28 43 11 11 7 0 0 71 18 27
2018 Project management 25 49 12 8 6 0 0 74 14 45
2018 None of the above 25 53 4 3 15 0 0 78 19 24
2017 Communications or public affairs 32 27 23 19 0 0 0 59 19 22
2017 Science and technology 17 43 15 16 9 0 0 60 25 153
2017 Administration and operations 42 32 8 14 4 0 0 74 18 52
2017 Human resources 35 41 6 14 3 0 0 76 18 34
2017 Financial management 27 55 7 8 4 0 0 82 11 27
2017 Information technology 23 36 18 14 9 0 0 59 23 22
2017 Policy 34 41 10 15 0 0 0 75 15 20
2017 Project management 26 40 19 11 4 0 0 66 15 40
2017 None of the above 39 38 11 11 0 2 0 78 11 36
2014 Communications or public affairs 32 25 31 12 0 0 0 57 12 16
2014 Science and technology 19 41 18 14 7 0 0 60 22 198
2014 Administration and operations 32 40 10 16 1 0 0 73 17 56
2014 Human resources 18 45 16 21 0 0 0 63 21 24
2014 Financial management 24 37 29 10 0 0 0 61 10 32
2014 Information management 18 37 13 26 7 0 0 55 32 16
2014 Information technology 19 28 22 18 13 0 0 46 32 21
2014 None of the above 24 43 12 12 9 0 0 67 21 41

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Communications or public affairs 26 49 14 10 0 0 0 76 10 30
2019 Science and technology 22 56 10 10 1 0 0 78 12 160
2019 Administration and operations 34 38 19 8 2 0 0 71 10 50
2019 Human resources 23 51 16 7 3 0 0 74 10 31
2019 Financial management 30 45 21 4 0 0 0 75 4 26
2019 Information management 40 32 8 20 0 0 0 72 20 11
2019 Information technology 56 40 4 0 0 0 0 96 0 25
2019 Policy 35 38 8 20 0 0 0 72 20 23
2019 Project management 22 37 19 15 7 0 0 59 22 57
2019 None of the above 23 46 14 12 6 0 0 68 18 34
2018 Communications or public affairs 36 46 15 4 0 0 0 82 4 26
2018 Science and technology 22 44 22 11 2 0 0 65 13 158
2018 Administration and operations 44 35 7 12 2 0 0 79 14 57
2018 Human resources 17 43 17 13 7 0 3 62 21 30
2018 Financial management 26 45 26 4 0 0 0 70 4 27
2018 Information technology 32 52 12 0 3 0 0 84 3 25
2018 Policy 32 36 15 11 7 0 0 67 18 27
2018 Project management 30 55 6 6 3 0 0 84 9 46
2018 None of the above 32 40 16 4 7 0 0 72 12 25
2017 Communications or public affairs 27 42 27 0 0 0 4 72 0 22
2017 Science and technology 19 54 11 10 6 0 0 73 16 153
2017 Administration and operations 40 30 13 10 6 0 0 70 16 52
2017 Human resources 38 50 3 9 0 0 0 88 9 34
2017 Financial management 42 44 8 7 0 0 0 85 7 27
2017 Information technology 27 41 18 14 0 0 0 68 14 22
2017 Policy 35 41 6 14 5 0 0 76 19 20
2017 Project management 20 42 26 9 2 0 0 63 11 40
2017 None of the above 38 29 17 8 5 2 0 69 14 36

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Communications or public affairs 42 41 11 3 0 3 0 85 3 31
2019 Science and technology 42 35 13 6 3 1 0 78 9 160
2019 Administration and operations 43 39 10 6 0 0 2 84 6 49
2019 Human resources 42 36 10 6 3 0 3 80 10 31
2019 Financial management 49 26 14 8 4 0 0 75 11 26
2019 Information management 72 20 8 0 0 0 0 92 0 11
2019 Information technology 67 29 0 4 0 0 0 96 4 25
2019 Policy 67 17 8 8 0 0 0 84 8 23
2019 Project management 41 33 10 12 4 0 0 74 16 57
2019 None of the above 39 35 14 6 6 0 0 74 12 34
2018 Communications or public affairs 54 33 10 4 0 0 0 86 4 26
2018 Science and technology 31 41 16 9 1 1 1 73 10 153
2018 Administration and operations 50 27 10 8 5 0 0 77 13 57
2018 Human resources 31 46 10 13 0 0 0 77 13 30
2018 Financial management 40 41 11 7 0 0 0 81 7 27
2018 Information technology 50 27 15 4 0 0 4 80 4 26
2018 Policy 56 29 3 7 3 0 0 86 11 27
2018 Project management 46 42 2 6 3 0 0 88 10 46
2018 None of the above 49 40 0 0 11 0 0 89 11 25
2017 Communications or public affairs 41 41 9 9 0 0 0 82 9 22
2017 Science and technology 32 38 16 6 5 1 1 72 11 153
2017 Administration and operations 47 35 8 4 6 0 0 82 10 52
2017 Human resources 44 38 6 12 0 0 0 82 12 34
2017 Financial management 63 29 0 0 4 4 0 96 4 27
2017 Information technology 36 45 14 5 0 0 0 82 5 22
2017 Policy 44 56 0 0 0 0 0 100 0 20
2017 Project management 37 48 9 7 0 0 0 85 7 40
2017 None of the above 43 31 20 3 0 3 0 76 3 35
2014 Communications or public affairs 27 68 0 6 0 0 0 94 6 16
2014 Science and technology 33 44 10 6 4 1 1 79 10 198
2014 Administration and operations 41 33 16 8 2 0 0 74 10 56
2014 Human resources 47 40 10 4 0 0 0 87 4 24
2014 Financial management 68 16 6 6 4 0 0 84 10 32
2014 Information management 30 31 13 19 7 0 0 61 26 16
2014 Information technology 19 45 18 14 0 4 0 66 14 21
2014 None of the above 26 51 8 16 0 0 0 76 16 41

Job fit and development

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Communications or public affairs 41 42 15 3 0 0 0 82 3 31
2019 Science and technology 33 43 12 8 2 1 1 77 10 159
2019 Administration and operations 44 31 12 10 4 0 0 74 14 50
2019 Human resources 32 32 6 29 0 0 0 64 29 31
2019 Financial management 34 47 8 8 4 0 0 81 11 26
2019 Information management 48 32 0 20 0 0 0 80 20 11
2019 Information technology 61 19 20 0 0 0 0 80 0 25
2019 Policy 30 37 16 17 0 0 0 66 17 23
2019 Project management 38 32 15 12 0 0 2 72 13 56
2019 None of the above 35 44 13 0 8 0 0 79 8 32
2018 Communications or public affairs 37 33 23 8 0 0 0 70 8 25
2018 Science and technology 38 46 7 7 1 0 1 85 8 158
2018 Administration and operations 42 45 5 3 5 0 0 87 8 57
2018 Human resources 10 55 6 20 6 0 3 66 27 30
2018 Financial management 45 48 7 0 0 0 0 93 0 27
2018 Information technology 46 39 4 3 8 0 0 85 11 26
2018 Policy 35 39 15 7 3 0 0 74 11 27
2018 Project management 37 51 9 2 0 0 0 89 2 46
2018 None of the above 24 49 23 4 0 0 0 73 4 25
2017 Communications or public affairs 36 55 4 4 0 0 0 91 4 22
2017 Science and technology 37 39 12 9 3 0 0 76 12 153
2017 Administration and operations 44 39 6 4 6 0 2 84 10 52
2017 Human resources 50 35 9 0 3 0 3 88 3 34
2017 Financial management 56 40 4 0 0 0 0 96 0 27
2017 Information technology 50 36 5 9 0 0 0 86 9 22
2017 Policy 39 51 0 10 0 0 0 90 10 20
2017 Project management 39 48 7 7 0 0 0 87 7 40
2017 None of the above 41 41 10 8 0 0 0 82 8 36
2014 Communications or public affairs 51 36 13 0 0 0 0 87 0 16
2014 Science and technology 31 46 12 5 4 0 1 78 10 198
2014 Administration and operations 52 36 7 2 3 0 0 88 5 56
2014 Human resources 46 25 13 16 0 0 0 71 16 24
2014 Financial management 46 41 6 7 0 0 0 87 7 32
2014 Information management 37 44 6 12 0 0 0 81 12 16
2014 Information technology 19 40 23 9 9 0 0 59 18 21
2014 None of the above 36 42 10 8 4 0 0 78 12 41

Question 44. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Communications or public affairs 30 48 18 0 5 0 0 78 5 31
2019 Science and technology 17 32 20 18 11 1 0 50 30 160
2019 Administration and operations 22 42 18 10 8 0 0 64 18 50
2019 Human resources 13 40 26 13 0 7 0 57 14 30
2019 Financial management 22 47 11 15 4 0 0 69 19 26
2019 Information management 24 52 0 23 0 0 0 77 23 11
2019 Information technology 59 33 4 0 5 0 0 92 5 25
2019 Policy 28 41 12 18 0 0 0 70 18 23
2019 Project management 19 23 24 23 11 0 0 42 34 57
2019 None of the above 23 26 26 0 16 9 0 53 18 34
2018 Communications or public affairs 32 50 15 0 0 4 0 85 0 26
2018 Science and technology 14 33 23 18 10 2 0 48 29 156
2018 Administration and operations 33 39 18 3 6 0 0 72 10 57
2018 Human resources 20 43 21 16 0 0 0 63 16 30
2018 Financial management 23 48 15 15 0 0 0 70 15 27
2018 Information technology 35 46 11 4 4 0 0 81 8 26
2018 Policy 18 42 18 8 3 11 0 68 12 27
2018 Project management 19 52 10 8 10 0 0 71 18 44
2018 None of the above 17 43 8 24 7 0 0 60 31 25
2017 Communications or public affairs 38 39 23 0 0 0 0 77 0 21
2017 Science and technology 18 38 15 13 14 3 0 57 27 153
2017 Administration and operations 35 42 7 6 4 2 4 82 10 52
2017 Human resources 26 56 12 6 0 0 0 83 6 34
2017 Financial management 45 48 4 4 0 0 0 93 4 27
2017 Information technology 27 50 14 5 5 0 0 77 9 22
2017 Policy 35 41 0 20 5 0 0 75 25 20
2017 Project management 22 34 23 7 2 4 8 64 10 40
2017 None of the above 35 37 13 13 2 0 0 71 16 35
2014 Communications or public affairs 44 37 13 6 0 0 0 81 6 16
2014 Science and technology 20 36 20 12 9 2 1 58 22 198
2014 Administration and operations 41 30 17 5 5 2 0 72 10 56
2014 Human resources 24 35 20 20 0 0 0 59 20 24
2014 Financial management 28 53 19 0 0 0 0 81 0 32
2014 Information management 30 32 13 19 0 6 0 66 20 16
2014 Information technology 19 31 18 18 9 5 0 52 29 21
2014 None of the above 12 45 15 12 11 3 2 60 25 41

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Communications or public affairs 16 46 14 6 5 3 9 72 12 31
2019 Science and technology 7 30 18 17 23 2 3 39 42 160
2019 Administration and operations 10 25 14 28 16 4 3 37 47 49
2019 Human resources 6 23 19 36 6 3 6 33 47 31
2019 Financial management 15 33 23 19 8 0 4 49 28 26
2019 Information management 20 16 12 16 23 0 12 41 45 11
2019 Information technology 29 38 12 8 8 0 6 71 16 25
2019 Policy 11 34 21 18 17 0 0 45 35 23
2019 Project management 18 20 12 30 20 0 0 38 50 57
2019 None of the above 5 19 20 9 42 0 4 26 53 34
2018 Communications or public affairs 13 39 26 8 8 6 0 56 16 25
2018 Science and technology 8 19 21 29 20 1 2 28 50 154
2018 Administration and operations 21 16 12 21 22 5 2 40 47 57
2018 Human resources 7 26 17 25 18 3 3 35 46 30
2018 Financial management 11 19 26 25 8 4 7 34 37 27
2018 Information technology 23 35 16 12 11 4 0 60 24 26
2018 Policy 7 33 16 26 14 4 0 42 42 26
2018 Project management 12 21 29 18 18 2 0 34 36 45
2018 None of the above 4 24 13 24 35 0 0 28 59 25
2017 Communications or public affairs 23 36 19 18 0 0 4 61 19 22
2017 Science and technology 9 16 13 27 28 1 6 27 59 152
2017 Administration and operations 21 28 9 25 15 0 2 50 41 52
2017 Human resources 9 20 20 29 15 3 3 31 47 34
2017 Financial management 15 23 22 29 8 0 4 39 38 27
2017 Information technology 9 18 14 14 32 14 0 32 53 22
2017 Policy 10 15 20 36 9 9 0 28 50 20
2017 Project management 9 21 21 16 18 2 12 35 40 39
2017 None of the above 20 10 21 29 20 0 0 30 49 36
2014 Communications or public affairs 0 44 25 19 12 0 0 44 31 16
2014 Science and technology 7 21 17 24 27 0 4 28 54 198
2014 Administration and operations 11 20 16 28 25 0 0 31 53 56
2014 Human resources 9 0 8 42 30 8 4 10 81 24
2014 Financial management 9 24 22 26 16 3 0 34 43 32
2014 Information management 0 13 18 38 26 0 6 14 68 16
2014 Information technology 14 14 14 17 36 5 0 29 56 21
2014 None of the above 7 14 17 22 30 3 7 24 57 41

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Communications or public affairs 56 15 16 6 3 0 5 74 9 31
2019 Science and technology 54 21 15 4 2 1 4 79 6 160
2019 Administration and operations 67 19 6 0 4 0 4 90 4 50
2019 Human resources 39 26 16 3 6 0 10 72 11 31
2019 Financial management 55 21 8 4 0 0 12 87 4 25
2019 Information management 64 20 0 0 0 0 16 100 0 11
2019 Information technology 81 15 0 4 0 0 0 96 4 25
2019 Policy 55 22 18 5 0 0 0 77 5 23
2019 Project management 45 28 11 5 2 4 5 80 8 57
2019 None of the above 54 22 12 6 3 0 3 78 10 34

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Communications or public affairs 69 6 9 6 0 0 11 83 7 31
2019 Science and technology 71 10 5 4 1 2 6 88 6 158
2019 Administration and operations 73 8 7 4 0 0 8 88 4 49
2019 Human resources 67 10 0 0 10 0 14 89 11 30
2019 Financial management 60 4 11 0 4 4 17 81 5 26
2019 Information management 44 8 8 0 0 0 40 87 0 11
2019 Information technology 88 4 4 0 0 5 0 96 0 25
2019 Policy 74 0 9 9 0 0 9 81 10 23
2019 Project management 70 9 6 2 0 0 13 91 2 57
2019 None of the above 55 8 15 3 0 0 20 78 4 34

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Communications or public affairs 54 23 9 0 3 6 5 87 3 31
2019 Science and technology 51 26 12 6 1 1 3 80 7 160
2019 Administration and operations 54 23 10 10 2 0 2 78 12 50
2019 Human resources 39 13 19 9 10 0 10 57 21 31
2019 Financial management 33 23 15 11 0 6 11 68 14 26
2019 Information management 56 0 8 16 0 0 20 71 19 11
2019 Information technology 77 15 4 0 5 0 0 92 5 25
2019 Policy 65 8 19 0 4 0 4 76 5 23
2019 Project management 48 27 13 5 0 0 7 80 6 57
2019 None of the above 53 20 11 3 7 3 3 77 11 34

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Communications or public affairs 50 22 12 3 0 9 5 83 3 31
2019 Science and technology 43 20 20 7 4 3 3 67 12 160
2019 Administration and operations 52 19 16 8 2 2 2 73 10 50
2019 Human resources 32 20 13 16 6 0 13 60 25 31
2019 Financial management 37 15 19 4 4 10 11 66 10 26
2019 Information management 52 0 0 16 0 0 32 77 23 11
2019 Information technology 73 8 11 4 5 0 0 80 8 25
2019 Policy 48 26 13 4 4 0 4 77 9 23
2019 Project management 42 18 10 12 9 2 7 65 23 57
2019 None of the above 44 18 17 3 6 9 3 70 11 34

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Communications or public affairs 36 24 6 21 8 0 5 63 31 31
2019 Science and technology 27 11 16 22 17 2 4 41 42 160
2019 Administration and operations 38 14 12 21 11 2 2 54 34 50
2019 Human resources 20 14 7 30 20 0 10 37 55 30
2019 Financial management 22 15 11 26 8 6 11 45 41 26
2019 Information management 36 0 0 8 16 0 40 61 39 11
2019 Information technology 61 11 11 0 12 4 0 76 13 25
2019 Policy 53 16 9 13 5 0 4 72 19 23
2019 Project management 23 7 19 19 25 2 5 32 47 57
2019 None of the above 20 12 15 24 24 3 3 34 50 34

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Communications or public affairs 88 3 0 0 0 0 9 100 0 31
2019 Science and technology 78 11 3 3 1 0 4 92 4 159
2019 Administration and operations 62 17 12 2 4 0 4 82 6 50
2019 Human resources 65 13 7 3 3 0 10 86 7 31
2019 Financial management 60 11 13 0 4 0 11 80 4 26
2019 Information management 52 20 0 0 0 0 28 100 0 11
2019 Information technology 81 15 0 4 0 0 0 96 4 25
2019 Policy 87 13 0 0 0 0 0 100 0 23
2019 Project management 77 11 4 0 0 4 5 96 0 57
2019 None of the above 71 5 6 3 6 0 9 84 9 34

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Communications or public affairs 85 0 11 0 0 0 5 89 0 31
2019 Science and technology 68 11 9 2 4 2 4 84 6 157
2019 Administration and operations 80 4 8 2 4 0 2 86 6 50
2019 Human resources 71 6 3 3 3 0 13 89 7 31
2019 Financial management 67 14 0 4 0 4 11 96 4 26
2019 Information management 72 8 0 0 0 0 20 100 0 11
2019 Information technology 100 0 0 0 0 0 0 100 0 25
2019 Policy 87 9 0 4 0 0 0 96 4 23
2019 Project management 68 7 7 4 4 7 4 84 8 57
2019 None of the above 56 8 19 6 6 0 5 67 12 34

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Communications or public affairs 89 0 3 0 0 0 8 97 0 31
2019 Science and technology 83 4 1 1 1 4 7 97 1 158
2019 Administration and operations 90 2 0 0 0 0 8 100 0 49
2019 Human resources 74 0 0 0 3 0 23 96 4 31
2019 Financial management 83 0 0 0 0 0 17 100 0 26
2019 Information management 72 0 0 0 0 0 28 100 0 11
2019 Information technology 100 0 0 0 0 0 0 100 0 25
2019 Policy 91 4 0 0 0 0 4 100 0 23
2019 Project management 86 0 0 2 2 0 10 95 5 57
2019 None of the above 64 15 3 0 0 0 18 96 0 33

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Communications or public affairs 43 34 15 8 0 0 0 77 8 30
2019 Science and technology 34 45 9 7 4 0 0 79 11 160
2019 Administration and operations 26 51 14 8 0 0 2 78 8 50
2019 Human resources 26 52 13 6 3 0 0 77 10 31
2019 Financial management 37 40 8 15 0 0 0 77 15 26
2019 Information management 40 44 0 16 0 0 0 84 16 11
2019 Information technology 56 36 8 0 0 0 0 92 0 25
2019 Policy 60 17 4 9 4 6 0 82 14 23
2019 Project management 24 56 5 9 6 0 0 80 15 56
2019 None of the above 29 33 20 9 9 0 0 62 18 34
2018 Communications or public affairs 51 29 21 0 0 0 0 79 0 26
2018 Science and technology 28 45 14 11 3 0 0 73 13 156
2018 Administration and operations 26 43 16 3 10 2 0 70 14 55
2018 Human resources 10 61 19 7 4 0 0 70 10 30
2018 Financial management 26 40 34 0 0 0 0 66 0 27
2018 Information technology 54 38 8 0 0 0 0 92 0 26
2018 Policy 44 35 7 7 7 0 0 79 14 27
2018 Project management 30 45 13 8 3 0 0 75 11 46
2018 None of the above 47 24 20 4 5 0 0 71 9 25
2017 Communications or public affairs 41 32 18 9 0 0 0 73 9 22
2017 Science and technology 25 48 10 11 6 0 0 72 17 152
2017 Administration and operations 40 33 13 4 6 0 4 76 10 52
2017 Human resources 38 44 14 3 0 0 0 83 3 34
2017 Financial management 34 33 18 4 7 0 4 69 12 27
2017 Information technology 32 32 23 9 5 0 0 64 14 22
2017 Policy 50 30 6 10 5 0 0 80 15 20
2017 Project management 24 60 12 5 0 0 0 84 5 40
2017 None of the above 44 35 13 5 2 0 0 79 7 36
2014 Communications or public affairs 44 38 12 7 0 0 0 81 7 16
2014 Science and technology 22 49 11 8 9 0 0 71 17 198
2014 Administration and operations 25 47 18 10 0 0 0 72 10 56
2014 Human resources 21 41 30 9 0 0 0 62 9 24
2014 Financial management 36 34 17 13 0 0 0 70 13 32
2014 Information management 29 45 6 13 6 0 0 74 20 16
2014 Information technology 23 37 27 5 9 0 0 60 13 21
2014 None of the above 26 46 9 11 7 0 0 72 18 41

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Communications or public affairs 50 32 15 3 0 0 0 82 3 30
2019 Science and technology 32 31 16 14 7 0 0 63 21 160
2019 Administration and operations 38 42 14 6 0 0 0 80 6 50
2019 Human resources 45 42 3 6 3 0 0 87 10 31
2019 Financial management 26 49 21 4 0 0 0 75 4 26
2019 Information management 52 24 16 8 0 0 0 76 8 11
2019 Information technology 56 40 4 0 0 0 0 96 0 25
2019 Policy 42 38 4 9 8 0 0 79 16 23
2019 Project management 26 39 13 14 7 0 0 66 21 57
2019 None of the above 40 24 18 12 6 0 0 64 18 34
2018 Communications or public affairs 61 25 8 7 0 0 0 86 7 25
2018 Science and technology 30 34 16 15 4 0 0 64 19 156
2018 Administration and operations 38 37 12 3 7 2 2 78 10 56
2018 Human resources 30 41 13 12 4 0 0 71 16 30
2018 Financial management 33 37 26 4 0 0 0 70 4 27
2018 Information technology 50 46 4 0 0 0 0 96 0 26
2018 Policy 35 32 15 14 3 0 0 67 17 27
2018 Project management 22 57 9 6 5 0 0 79 11 46
2018 None of the above 39 32 12 12 4 0 0 72 16 25
2017 Communications or public affairs 31 46 9 13 0 0 0 78 13 22
2017 Science and technology 27 33 14 19 7 0 0 60 26 153
2017 Administration and operations 49 37 4 2 8 0 0 87 10 52
2017 Human resources 56 35 6 3 0 0 0 91 3 34
2017 Financial management 45 33 7 15 0 0 0 78 15 27
2017 Information technology 36 18 36 9 0 0 0 55 9 22
2017 Policy 49 26 5 15 5 0 0 75 20 20
2017 Project management 44 40 9 2 4 0 0 84 7 40
2017 None of the above 36 41 8 10 2 2 0 79 13 36
2014 Communications or public affairs 50 25 19 6 0 0 0 75 6 16
2014 Science and technology 26 42 11 13 8 0 0 68 20 198
2014 Administration and operations 36 55 5 3 1 0 0 90 4 56
2014 Human resources 30 41 26 4 0 0 0 70 4 24
2014 Financial management 42 31 21 7 0 0 0 73 7 32
2014 Information management 36 38 7 13 6 0 0 74 19 16
2014 Information technology 36 18 23 14 9 0 0 55 22 21
2014 None of the above 24 42 14 16 5 0 0 65 21 41

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Communications or public affairs 33 47 14 6 0 0 0 80 6 31
2019 Science and technology 29 40 13 11 3 1 1 71 15 159
2019 Administration and operations 34 44 10 8 4 0 0 78 12 49
2019 Human resources 28 47 11 11 4 0 0 75 14 28
2019 Financial management 27 49 12 8 4 0 0 77 12 25
2019 Information management 43 27 22 8 0 0 0 70 8 10
2019 Information technology 56 36 8 0 0 0 0 92 0 25
2019 Policy 41 42 8 9 0 0 0 84 9 23
2019 Project management 25 45 13 12 6 0 0 70 17 57
2019 None of the above 30 40 21 0 9 0 0 70 9 33
2018 Communications or public affairs 35 58 7 0 0 0 0 93 0 26
2018 Science and technology 29 36 16 13 4 1 0 66 17 156
2018 Administration and operations 42 37 4 8 3 2 4 83 12 56
2018 Human resources 20 30 27 23 0 0 0 50 23 30
2018 Financial management 22 52 22 4 0 0 0 74 4 27
2018 Information technology 27 43 23 7 0 0 0 70 7 26
2018 Policy 37 39 11 10 3 0 0 76 14 27
2018 Project management 25 56 12 6 0 0 0 81 6 45
2018 None of the above 37 35 16 8 4 0 0 72 13 25
2017 Communications or public affairs 36 36 9 19 0 0 0 72 19 22
2017 Science and technology 27 41 10 13 6 2 1 69 20 153
2017 Administration and operations 43 31 14 6 6 0 0 74 12 51
2017 Human resources 36 43 15 3 3 0 0 79 6 34
2017 Financial management 42 36 18 0 4 0 0 78 4 27
2017 Information technology 27 45 9 18 0 0 0 73 18 22
2017 Policy 40 51 5 5 0 0 0 91 5 20
2017 Project management 33 47 11 9 0 0 0 80 9 40
2017 None of the above 38 28 21 10 2 0 0 66 12 36
2014 Communications or public affairs 26 49 19 6 0 0 0 75 6 16
2014 Science and technology 27 40 17 11 4 0 1 68 16 198
2014 Administration and operations 41 40 12 7 0 0 0 82 7 56
2014 Human resources 34 34 29 0 4 0 0 67 4 24
2014 Financial management 45 32 16 7 0 0 0 78 7 32
2014 Information management 30 45 13 0 13 0 0 75 13 16
2014 Information technology 32 41 18 9 0 0 0 73 9 21
2014 None of the above 20 42 22 11 4 0 0 63 16 41

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Communications or public affairs 12 76 12 0 0 0 0 88 0 31
2019 Science and technology 15 40 25 15 4 1 0 56 19 160
2019 Administration and operations 20 41 23 14 0 2 0 62 14 50
2019 Human resources 19 38 29 10 0 3 0 60 10 31
2019 Financial management 26 49 25 0 0 0 0 75 0 26
2019 Information management 40 44 0 0 8 0 8 91 9 11
2019 Information technology 41 46 14 0 0 0 0 86 0 25
2019 Policy 35 38 11 12 4 0 0 73 16 23
2019 Project management 16 40 29 11 1 4 0 58 12 57
2019 None of the above 14 37 25 12 6 6 0 53 20 34
2018 Communications or public affairs 29 53 15 0 0 4 0 85 0 26
2018 Science and technology 14 35 29 15 7 2 0 49 22 157
2018 Administration and operations 24 38 21 3 6 7 0 67 10 57
2018 Human resources 15 44 25 13 0 4 0 61 13 29
2018 Financial management 15 51 34 0 0 0 0 66 0 27
2018 Information technology 39 46 4 3 0 8 0 92 4 26
2018 Policy 25 40 10 11 7 7 0 70 19 27
2018 Project management 17 39 33 4 3 4 0 58 8 45
2018 None of the above 16 32 32 21 0 0 0 48 21 25
2017 Communications or public affairs 22 50 18 9 0 0 0 73 9 22
2017 Science and technology 14 35 23 15 9 4 0 50 25 153
2017 Administration and operations 21 42 21 2 6 8 0 69 9 52
2017 Human resources 20 55 15 3 3 3 0 78 7 34
2017 Financial management 28 45 23 4 0 0 0 73 4 26
2017 Information technology 23 50 23 5 0 0 0 73 5 22
2017 Policy 35 31 14 10 10 0 0 65 20 20
2017 Project management 11 48 16 11 4 2 8 66 17 40
2017 None of the above 25 28 31 3 5 7 0 58 9 36

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Communications or public affairs 44 30 18 8 0 0 0 74 8 31
2019 Science and technology 42 39 10 5 2 0 1 82 8 159
2019 Administration and operations 57 30 10 2 0 0 2 88 2 50
2019 Human resources 58 29 3 3 3 0 3 90 7 31
2019 Financial management 58 38 0 4 0 0 0 96 4 26
2019 Information management 65 20 8 0 8 0 0 84 8 11
2019 Information technology 63 15 18 0 4 0 0 78 4 25
2019 Policy 38 30 13 9 0 6 4 76 10 23
2019 Project management 33 36 8 14 8 0 0 70 22 57
2019 None of the above 46 37 3 6 6 0 3 85 12 34
2018 Communications or public affairs 40 38 11 7 0 0 4 81 8 26
2018 Science and technology 36 43 12 5 3 0 1 80 8 157
2018 Administration and operations 53 32 10 3 0 0 2 87 3 57
2018 Human resources 56 34 0 3 3 0 3 93 7 30
2018 Financial management 59 34 7 0 0 0 0 93 0 27
2018 Information technology 48 32 12 8 0 0 0 80 8 25
2018 Policy 46 43 4 4 4 0 0 89 7 26
2018 Project management 36 41 9 10 4 0 0 77 14 46
2018 None of the above 44 33 16 3 4 0 0 77 7 25
2017 Communications or public affairs 45 32 13 4 5 0 0 77 10 22
2017 Science and technology 39 34 17 7 3 0 0 73 10 153
2017 Administration and operations 57 32 5 2 0 0 4 93 2 52
2017 Human resources 44 50 3 3 0 0 0 94 3 34
2017 Financial management 52 40 7 0 0 0 0 93 0 27
2017 Information technology 46 36 0 9 9 0 0 82 18 22
2017 Policy 49 31 5 10 5 0 0 81 15 20
2017 Project management 39 38 9 4 2 0 8 84 6 40
2017 None of the above 48 37 8 5 0 2 0 87 5 36
2014 Communications or public affairs 26 37 26 6 0 0 6 66 6 16
2014 Science and technology 36 36 14 8 4 1 1 73 13 198
2014 Administration and operations 40 42 13 5 1 0 0 81 6 56
2014 Human resources 42 27 22 4 0 0 5 73 4 24
2014 Financial management 41 44 12 3 0 0 0 85 3 32
2014 Information management 24 32 18 7 13 0 6 59 21 16
2014 Information technology 37 31 4 18 0 5 4 75 20 21
2014 None of the above 40 37 14 0 7 0 2 78 7 41

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Communications or public affairs 43 28 15 6 8 0 0 71 14 31
2019 Science and technology 23 38 17 15 8 0 0 61 23 160
2019 Administration and operations 47 35 8 6 4 0 0 83 10 50
2019 Human resources 7 33 20 23 17 0 0 40 40 30
2019 Financial management 34 39 19 8 0 0 0 73 8 26
2019 Information management 60 40 0 0 0 0 0 100 0 11
2019 Information technology 50 30 12 4 0 0 4 83 4 25
2019 Policy 37 30 12 5 16 0 0 67 21 23
2019 Project management 19 35 19 21 5 0 0 55 26 57
2019 None of the above 25 46 15 12 3 0 0 71 14 34
2018 Communications or public affairs 32 28 11 15 15 0 0 60 29 26
2018 Science and technology 20 40 20 14 5 1 1 61 19 157
2018 Administration and operations 46 30 18 2 3 2 0 77 5 57
2018 Human resources 14 31 19 20 13 0 3 46 34 30
2018 Financial management 26 49 18 7 0 0 0 75 7 27
2018 Information technology 39 30 23 4 0 4 0 72 4 26
2018 Policy 45 18 22 15 0 0 0 63 15 27
2018 Project management 32 24 22 15 6 0 0 56 22 45
2018 None of the above 36 32 20 4 8 0 0 67 13 25
2017 Communications or public affairs 32 27 18 18 5 0 0 59 23 22
2017 Science and technology 22 37 17 14 9 1 1 60 23 153
2017 Administration and operations 47 38 2 8 6 0 0 84 14 51
2017 Human resources 24 41 14 14 6 0 0 65 21 34
2017 Financial management 45 41 15 0 0 0 0 85 0 27
2017 Information technology 32 50 5 9 5 0 0 82 14 22
2017 Policy 24 41 20 15 0 0 0 65 15 20
2017 Project management 26 29 20 20 4 0 0 55 24 40
2017 None of the above 26 26 21 25 3 0 0 52 28 36
2014 Communications or public affairs 20 26 12 25 12 0 6 49 39 16
2014 Science and technology 19 42 24 8 5 0 0 62 14 198
2014 Administration and operations 35 43 12 8 2 0 0 78 10 56
2014 Human resources 26 30 29 8 8 0 0 56 16 24
2014 Financial management 38 50 9 3 0 0 0 88 3 32
2014 Information management 37 38 12 6 6 0 0 75 12 16
2014 Information technology 41 18 9 27 5 0 0 59 32 21
2014 None of the above 36 34 11 17 2 0 0 70 19 41

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Communications or public affairs 56 33 9 3 0 0 0 88 3 31
2019 Science and technology 61 22 6 4 3 1 3 87 7 160
2019 Administration and operations 69 11 6 2 6 2 4 85 8 50
2019 Human resources 77 13 3 3 3 0 0 90 6 31
2019 Financial management 73 23 4 0 0 0 0 96 0 25
2019 Information management 60 8 8 8 8 8 0 74 17 11
2019 Information technology 81 8 4 4 0 4 0 92 4 25
2019 Policy 42 26 19 4 4 0 4 71 9 23
2019 Project management 64 19 5 4 6 2 2 85 10 57
2019 None of the above 46 39 3 3 6 3 0 88 9 34
2017 Communications or public affairs 27 32 9 18 0 5 9 68 21 22
2017 Science and technology 45 33 6 5 2 7 2 85 9 152
2017 Administration and operations 63 14 11 2 0 6 4 85 2 52
2017 Human resources 65 20 6 3 0 6 0 91 3 34
2017 Financial management 71 29 0 0 0 0 0 100 0 27
2017 Information technology 18 50 9 9 5 0 9 75 15 22
2017 Policy 50 10 21 10 5 0 5 62 16 20
2017 Project management 50 25 5 2 4 2 12 87 7 40
2017 None of the above 41 32 8 0 0 7 12 90 0 36
2014 Communications or public affairs 32 30 12 14 0 0 13 70 16 16
2014 Science and technology 39 31 10 5 6 5 4 77 13 198
2014 Administration and operations 48 30 3 7 3 5 4 86 11 56
2014 Human resources 46 28 13 4 0 4 5 81 4 24
2014 Financial management 72 13 3 9 4 0 0 84 13 32
2014 Information management 25 6 24 13 20 0 12 36 37 16
2014 Information technology 36 28 9 9 9 5 5 70 20 21
2014 None of the above 33 31 5 12 5 12 2 75 20 41

Mobility and retention

Question 54. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2019 Communications or public affairs 17 57 27 31
2019 Science and technology 22 45 34 159
2019 Administration and operations 31 40 29 50
2019 Human resources 26 32 42 31
2019 Financial management 40 42 18 26
2019 Information management 24 44 32 11
2019 Information technology 17 60 23 25
2019 Policy 41 30 29 23
2019 Project management 28 44 28 57
2019 None of the above 18 38 43 34
2018 Communications or public affairs 7 64 29 26
2018 Science and technology 18 51 31 158
2018 Administration and operations 28 47 26 57
2018 Human resources 44 23 33 30
2018 Financial management 12 59 29 27
2018 Information technology 7 73 19 26
2018 Policy 40 25 35 27
2018 Project management 22 49 28 46
2018 None of the above 36 38 27 25
2017 Communications or public affairs 4 59 37 22
2017 Science and technology 19 53 28 151
2017 Administration and operations 35 37 29 52
2017 Human resources 32 35 33 34
2017 Financial management 7 78 15 27
2017 Information technology 19 33 48 21
2017 Policy 25 41 34 20
2017 Project management 26 46 29 40
2017 None of the above 23 57 20 36
2014 Communications or public affairs 25 43 33 16
2014 Science and technology 10 53 37 198
2014 Administration and operations 12 55 33 56
2014 Human resources 41 30 29 24
2014 Financial management 23 45 32 32
2014 Information management 25 32 43 16
2014 Information technology 31 37 32 21
2014 None of the above 24 43 33 41

Question 55. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2019 Science and technology 23 30 14 6 27 0 34
2019 Administration and operations 26 56 5 0 6 6 16
2019 Financial management 38 29 19 0 15 0 10
2019 Project management 12 47 21 6 8 6 16
2018 Science and technology 28 36 18 11 0 7 28
2018 Administration and operations 29 24 41 0 5 0 16
2018 Human resources 7 41 45 0 0 7 13
2018 Policy 20 19 37 0 24 0 10
2018 Project management 18 36 18 27 0 0 11
2017 Science and technology 19 20 20 26 11 3 28
2017 Administration and operations 22 44 24 0 0 10 18
2017 Human resources 18 36 37 0 10 0 11
2014 Science and technology 10 40 10 29 9999 11 19
2014 Human resources 21 30 49 0 9999 0 10
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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Communications or public affairs 50 41 6 3 0 0 0 91 3 30
2019 Science and technology 47 41 8 3 1 0 0 88 4 160
2019 Administration and operations 46 40 10 2 2 0 0 86 4 50
2019 Human resources 35 52 10 3 0 0 0 87 3 31
2019 Financial management 41 45 8 6 0 0 0 87 6 26
2019 Information management 52 32 8 8 0 0 0 84 8 11
2019 Information technology 49 35 11 5 0 0 0 84 5 25
2019 Policy 46 43 4 6 0 0 0 89 6 23
2019 Project management 36 43 11 2 8 0 0 79 9 55
2019 None of the above 38 38 12 6 6 0 0 76 12 34
2018 Communications or public affairs 64 25 10 0 0 0 0 90 0 26
2018 Science and technology 45 44 7 5 1 0 0 88 5 157
2018 Administration and operations 47 38 7 3 4 2 0 86 7 56
2018 Human resources 40 50 10 0 0 0 0 90 0 30
2018 Financial management 37 52 11 0 0 0 0 89 0 27
2018 Information technology 43 54 4 0 0 0 0 96 0 26
2018 Policy 53 18 14 15 0 0 0 71 15 26
2018 Project management 51 38 3 4 3 0 0 89 7 46
2018 None of the above 28 49 22 0 0 0 0 78 0 25
2017 Communications or public affairs 46 50 4 0 0 0 0 96 0 22
2017 Science and technology 44 34 8 8 6 0 0 78 13 152
2017 Administration and operations 39 37 12 8 4 0 0 76 12 51
2017 Human resources 36 59 6 0 0 0 0 94 0 34
2017 Financial management 38 51 8 4 0 0 0 89 4 27
2017 Information technology 36 59 5 0 0 0 0 95 0 22
2017 Policy 55 15 9 10 10 0 0 70 20 20
2017 Project management 38 41 17 4 0 0 0 79 4 40
2017 None of the above 46 25 21 2 5 0 0 72 7 36
2014 Communications or public affairs 44 43 13 0 0 0 0 87 0 16
2014 Science and technology 38 39 13 8 0 2 0 78 8 198
2014 Administration and operations 36 45 14 5 0 0 0 81 5 56
2014 Human resources 34 54 5 8 0 0 0 87 8 24
2014 Financial management 27 47 23 3 0 0 0 74 3 32
2014 Information management 24 51 25 0 0 0 0 75 0 16
2014 Information technology 28 49 14 5 4 0 0 77 9 21
2014 None of the above 37 34 17 7 5 0 0 71 12 41

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Communications or public affairs 48 37 12 3 0 0 0 85 3 31
2019 Science and technology 20 42 17 14 5 1 0 63 20 160
2019 Administration and operations 37 51 10 2 0 0 0 88 2 50
2019 Human resources 36 58 0 7 0 0 0 93 7 31
2019 Financial management 34 58 4 4 0 0 0 92 4 26
2019 Information management 55 24 20 0 0 0 0 80 0 11
2019 Information technology 67 29 0 5 0 0 0 95 5 25
2019 Policy 49 43 4 0 4 0 0 92 4 23
2019 Project management 22 43 22 11 1 0 0 66 13 57
2019 None of the above 22 61 12 0 6 0 0 82 6 34
2018 Communications or public affairs 30 39 27 4 0 0 0 70 4 26
2018 Science and technology 15 35 20 19 9 1 0 51 29 157
2018 Administration and operations 30 38 22 3 6 0 0 68 10 57
2018 Human resources 23 48 18 7 0 3 0 74 7 29
2018 Financial management 19 73 8 0 0 0 0 92 0 26
2018 Information technology 42 46 4 3 0 4 0 93 3 26
2018 Policy 24 43 15 18 0 0 0 67 18 27
2018 Project management 14 33 27 17 8 0 0 47 26 45
2018 None of the above 16 51 17 7 4 4 0 71 12 25
2017 Communications or public affairs 32 55 9 0 0 0 4 91 0 22
2017 Science and technology 11 38 17 21 12 1 0 49 33 152
2017 Administration and operations 36 35 15 8 6 0 0 70 15 52
2017 Human resources 35 47 9 9 0 0 0 82 9 34
2017 Financial management 30 66 4 0 0 0 0 96 0 27
2017 Information technology 41 46 14 0 0 0 0 86 0 22
2017 Policy 25 45 0 26 5 0 0 70 30 20
2017 Project management 9 47 21 13 2 8 0 60 17 40
2017 None of the above 26 39 27 2 5 0 0 65 7 36
2014 Communications or public affairs 25 64 12 0 0 0 0 88 0 16
2014 Science and technology 18 41 19 15 5 1 2 61 20 198
2014 Administration and operations 32 37 22 4 3 2 0 70 8 56
2014 Human resources 26 54 16 5 0 0 0 80 5 24
2014 Financial management 41 53 3 0 0 4 0 97 0 32
2014 Information management 51 37 12 0 0 0 0 88 0 16
2014 Information technology 36 46 13 5 0 0 0 82 5 21
2014 None of the above 23 43 20 5 9 0 0 66 14 41

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Communications or public affairs 5 34 28 19 9 0 5 30 41 31
2019 Science and technology 8 25 39 19 6 0 2 25 34 159
2019 Administration and operations 4 22 44 23 8 0 0 31 26 50
2019 Human resources 7 45 26 19 3 0 0 23 51 31
2019 Financial management 15 26 26 18 8 6 0 28 44 26
2019 Information management 0 20 24 32 12 0 12 50 23 11
2019 Information technology 4 15 40 22 19 0 0 41 19 25
2019 Policy 8 18 51 14 9 0 0 23 26 22
2019 Project management 3 26 53 14 0 4 0 14 30 57
2019 None of the above 5 26 47 15 3 0 3 19 32 34
2018 Communications or public affairs 11 34 49 0 6 0 0 6 45 26
2018 Science and technology 6 28 46 16 3 1 1 19 34 157
2018 Administration and operations 12 27 32 19 5 3 2 26 40 57
2018 Human resources 14 37 35 8 3 0 3 11 53 30
2018 Financial management 15 29 48 0 8 0 0 8 44 27
2018 Information technology 8 32 28 24 8 0 0 32 40 25
2018 Policy 3 47 20 26 3 0 0 29 50 27
2018 Project management 7 26 50 14 2 0 0 16 34 46
2018 None of the above 21 16 28 18 16 0 0 35 37 25
2017 Communications or public affairs 0 36 37 23 5 0 0 27 36 22
2017 Science and technology 10 26 47 13 2 0 3 15 37 151
2017 Administration and operations 10 28 29 14 10 2 8 26 42 51
2017 Human resources 9 38 33 11 9 0 0 20 47 34
2017 Financial management 15 12 45 22 4 0 4 27 27 27
2017 Information technology 14 14 50 18 5 0 0 23 27 22
2017 Policy 11 26 48 10 5 0 0 15 37 19
2017 Project management 11 30 45 11 2 0 0 13 41 40
2017 None of the above 11 32 31 10 16 0 0 26 43 36
2014 Communications or public affairs 12 56 13 13 7 0 0 20 68 16
2014 Science and technology 12 35 36 11 5 0 1 16 47 197
2014 Administration and operations 13 22 43 17 4 2 0 21 36 56
2014 Human resources 16 33 22 21 5 0 4 27 50 24
2014 Financial management 9 24 35 19 9 0 4 29 35 32
2014 Information management 19 6 49 20 6 0 0 26 25 16
2014 Information technology 0 54 23 14 9 0 0 23 54 21
2014 None of the above 16 38 33 8 5 0 0 12 54 41

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Communications or public affairs 3 14 18 37 29 0 0 66 16 31
2019 Science and technology 2 17 37 28 13 1 1 42 20 158
2019 Administration and operations 4 22 29 23 14 4 4 40 28 50
2019 Human resources 10 13 32 32 10 3 0 43 23 31
2019 Financial management 0 15 23 30 26 0 6 60 16 26
2019 Information management 0 20 16 16 36 0 12 59 23 11
2019 Information technology 0 4 23 23 41 10 0 70 4 25
2019 Policy 0 4 25 43 28 0 0 71 4 23
2019 Project management 1 20 32 34 10 2 0 45 22 57
2019 None of the above 3 14 40 22 15 3 3 40 18 34
2018 Communications or public affairs 0 3 53 25 19 0 0 44 3 26
2018 Science and technology 5 18 36 25 9 4 3 37 25 157
2018 Administration and operations 8 24 25 20 17 2 3 39 34 57
2018 Human resources 11 17 40 26 0 0 6 27 30 30
2018 Financial management 4 11 44 22 15 0 4 38 16 27
2018 Information technology 0 16 28 32 24 0 0 56 16 25
2018 Policy 4 15 27 25 15 14 0 47 22 26
2018 Project management 8 9 30 43 4 4 2 50 18 45
2018 None of the above 11 24 32 24 8 0 0 33 35 25
2017 Communications or public affairs 0 4 19 50 23 0 4 76 5 22
2017 Science and technology 9 20 38 19 8 2 4 29 31 150
2017 Administration and operations 2 21 38 17 14 2 6 34 25 51
2017 Human resources 6 30 32 18 12 3 0 30 37 34
2017 Financial management 7 0 56 15 8 4 11 26 8 27
2017 Information technology 9 9 41 23 5 9 5 32 21 22
2017 Policy 10 6 25 27 21 5 5 54 18 19
2017 Project management 9 20 31 26 10 4 0 37 30 40
2017 None of the above 8 26 26 13 28 0 0 41 34 36
2014 Communications or public affairs 7 49 24 0 20 0 0 20 56 16
2014 Science and technology 18 25 32 16 7 1 2 24 44 198
2014 Administration and operations 9 25 32 16 7 4 7 26 39 56
2014 Human resources 23 16 23 24 9 0 4 35 41 24
2014 Financial management 3 15 41 19 3 7 13 27 22 32
2014 Information management 0 13 48 25 14 0 0 39 13 15
2014 Information technology 17 18 28 27 5 5 0 34 37 21
2014 None of the above 28 27 29 12 5 0 0 16 55 41

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Communications or public affairs 17 32 27 20 0 0 5 20 51 31
2019 Science and technology 31 20 24 13 7 1 3 21 53 159
2019 Administration and operations 25 35 24 8 4 0 4 13 62 50
2019 Human resources 26 39 16 13 3 0 3 17 67 31
2019 Financial management 10 30 34 18 8 0 0 26 40 26
2019 Information management 0 20 40 16 12 0 12 32 23 11
2019 Information technology 8 33 40 8 11 0 0 19 41 25
2019 Policy 9 34 43 4 11 0 0 15 42 23
2019 Project management 35 31 18 10 4 0 2 14 67 57
2019 None of the above 12 37 42 6 0 3 0 6 50 34
2018 Communications or public affairs 20 35 42 4 0 0 0 4 55 26
2018 Science and technology 25 30 25 14 2 2 2 17 57 157
2018 Administration and operations 28 34 21 9 6 2 0 16 63 57
2018 Human resources 17 50 20 9 0 0 3 9 70 30
2018 Financial management 11 25 41 12 4 0 7 17 39 27
2018 Information technology 20 16 28 20 8 4 4 31 39 25
2018 Policy 11 38 26 15 4 7 0 20 52 26
2018 Project management 32 40 18 6 0 2 2 6 75 46
2018 None of the above 17 39 28 15 0 0 0 15 56 25
2017 Communications or public affairs 18 37 18 23 4 0 0 27 55 22
2017 Science and technology 29 36 19 7 3 3 2 11 69 153
2017 Administration and operations 15 33 27 7 11 0 6 20 52 52
2017 Human resources 26 39 32 3 0 0 0 3 65 34
2017 Financial management 11 29 30 4 11 0 15 18 47 27
2017 Information technology 14 50 23 9 0 5 0 10 67 22
2017 Policy 10 11 32 31 6 0 11 41 23 19
2017 Project management 34 26 36 0 4 0 0 4 60 40
2017 None of the above 26 28 28 13 5 0 0 18 54 36
2014 Communications or public affairs 25 51 12 7 6 0 0 13 75 16
2014 Science and technology 44 25 19 7 3 1 2 10 71 198
2014 Administration and operations 19 36 26 10 4 0 5 15 58 56
2014 Human resources 19 21 25 21 5 5 4 28 44 24
2014 Financial management 7 30 38 16 6 0 4 23 38 32
2014 Information management 32 36 25 0 6 0 0 6 68 16
2014 Information technology 36 14 28 18 5 0 0 23 50 21
2014 None of the above 36 24 29 5 4 0 2 9 61 41

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Communications or public affairs 8 19 25 27 21 0 0 48 27 31
2019 Science and technology 6 22 38 22 12 0 1 34 28 158
2019 Administration and operations 6 28 30 25 6 2 4 33 36 50
2019 Human resources 3 54 29 13 0 0 0 13 58 31
2019 Financial management 8 15 49 11 11 6 0 24 24 26
2019 Information management 0 0 48 16 24 0 12 45 0 11
2019 Information technology 0 5 38 42 11 0 4 56 5 25
2019 Policy 4 14 52 18 11 0 0 29 18 22
2019 Project management 5 30 35 28 2 0 0 30 35 57
2019 None of the above 14 17 44 24 0 0 0 24 31 34
2018 Communications or public affairs 4 31 43 22 0 0 0 22 35 26
2018 Science and technology 7 20 43 26 2 1 0 29 28 156
2018 Administration and operations 7 20 33 31 5 2 2 37 28 56
2018 Human resources 21 28 27 13 8 0 3 21 50 29
2018 Financial management 4 29 45 19 4 0 0 23 33 27
2018 Information technology 0 12 40 28 16 0 4 46 13 25
2018 Policy 11 14 18 39 14 0 4 54 27 27
2018 Project management 14 47 21 12 4 0 2 17 62 45
2018 None of the above 4 28 33 23 8 0 3 33 34 25
2017 Communications or public affairs 14 31 23 9 18 0 4 28 48 22
2017 Science and technology 8 18 38 26 9 0 1 35 27 152
2017 Administration and operations 5 29 27 14 17 0 8 34 38 52
2017 Human resources 9 24 50 15 3 0 0 17 33 34
2017 Financial management 7 29 30 23 8 0 4 31 38 27
2017 Information technology 9 5 55 23 5 5 0 29 14 22
2017 Policy 0 27 20 32 20 0 0 52 27 19
2017 Project management 13 33 22 17 12 2 0 29 48 40
2017 None of the above 5 38 26 22 8 0 0 30 44 36
2014 Communications or public affairs 19 31 37 7 7 0 0 14 49 16
2014 Science and technology 10 28 38 15 5 2 3 20 39 198
2014 Administration and operations 8 15 43 20 11 0 3 32 24 56
2014 Human resources 4 24 46 17 5 0 4 23 29 24
2014 Financial management 3 18 45 28 6 0 0 34 21 32
2014 Information management 6 25 37 25 0 0 7 27 33 16
2014 Information technology 0 23 43 19 15 0 0 34 23 20
2014 None of the above 14 33 23 25 5 0 0 30 47 41

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Communications or public affairs 13 28 18 30 11 0 0 41 41 31
2019 Science and technology 18 25 30 15 10 2 1 25 44 158
2019 Administration and operations 6 26 29 29 6 0 4 36 33 50
2019 Human resources 22 42 13 13 3 7 0 17 69 31
2019 Financial management 11 30 38 11 4 0 6 16 44 26
2019 Information management 16 0 32 8 32 0 12 45 18 11
2019 Information technology 11 24 29 19 17 0 0 36 35 25
2019 Policy 4 9 45 22 15 0 4 39 13 23
2019 Project management 20 32 23 19 5 0 0 24 52 57
2019 None of the above 11 32 28 20 3 3 3 25 46 34
2018 Communications or public affairs 18 15 25 29 6 0 7 39 35 26
2018 Science and technology 16 31 31 15 4 1 1 19 49 156
2018 Administration and operations 11 17 30 22 11 3 5 36 31 57
2018 Human resources 24 30 19 17 7 0 3 25 55 30
2018 Financial management 11 37 30 19 4 0 0 22 48 27
2018 Information technology 4 44 28 8 16 0 0 24 48 25
2018 Policy 11 11 32 14 10 6 15 31 28 27
2018 Project management 19 45 22 6 6 2 0 12 65 46
2018 None of the above 21 42 20 4 4 4 3 10 69 24
2017 Communications or public affairs 13 33 18 9 9 0 18 22 56 22
2017 Science and technology 16 29 23 21 9 0 1 31 46 152
2017 Administration and operations 11 17 37 7 16 0 12 26 33 52
2017 Human resources 6 41 21 15 9 0 9 26 51 34
2017 Financial management 7 41 26 15 4 4 4 20 52 27
2017 Information technology 14 33 29 14 5 5 0 20 50 21
2017 Policy 16 26 10 32 10 6 0 45 45 19
2017 Project management 11 45 27 5 10 2 0 15 58 40
2017 None of the above 26 34 13 22 5 0 0 27 60 36
2014 Communications or public affairs 55 19 13 0 7 0 6 8 79 16
2014 Science and technology 21 31 28 12 4 1 3 16 54 197
2014 Administration and operations 14 30 29 14 5 0 7 21 48 56
2014 Human resources 19 42 31 4 0 0 4 4 64 24
2014 Financial management 19 33 19 20 6 0 3 27 54 32
2014 Information management 12 51 30 0 6 0 0 6 64 16
2014 Information technology 31 18 32 0 9 0 9 10 54 21
2014 None of the above 13 46 24 7 5 0 5 12 62 41

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Communications or public affairs 0 8 30 15 36 0 11 57 10 31
2019 Science and technology 3 10 26 37 19 1 3 59 14 158
2019 Administration and operations 16 16 38 17 10 4 0 28 33 50
2019 Human resources 20 29 35 13 0 0 3 13 50 31
2019 Financial management 0 8 30 37 19 0 6 60 8 26
2019 Information management 8 0 9 35 35 0 13 80 10 10
2019 Information technology 4 23 20 25 29 0 0 54 27 25
2019 Policy 0 15 29 43 13 0 0 56 15 23
2019 Project management 6 8 34 34 16 0 1 51 15 57
2019 None of the above 5 26 29 15 15 5 3 33 35 34
2018 Communications or public affairs 0 14 47 27 9 0 4 37 15 26
2018 Science and technology 5 9 28 33 15 3 7 53 15 153
2018 Administration and operations 13 10 33 24 12 3 3 39 26 57
2018 Human resources 28 30 30 10 0 0 3 10 59 30
2018 Financial management 0 8 34 54 4 0 0 58 8 26
2018 Information technology 4 12 40 36 8 0 0 44 16 25
2018 Policy 0 26 18 22 14 14 7 45 32 27
2018 Project management 9 4 34 29 14 8 2 48 14 46
2018 None of the above 12 17 23 41 4 0 3 47 30 25
2017 Communications or public affairs 0 10 27 36 18 0 9 59 11 22
2017 Science and technology 2 14 19 36 20 2 7 61 18 152
2017 Administration and operations 6 15 25 19 17 2 16 45 25 52
2017 Human resources 15 18 29 20 9 6 3 32 36 34
2017 Financial management 0 11 18 44 16 4 7 67 13 27
2017 Information technology 9 9 50 9 18 5 0 29 19 22
2017 Policy 0 15 21 16 32 11 5 57 18 19
2017 Project management 0 22 44 20 9 0 4 30 23 40
2017 None of the above 10 8 31 36 13 0 3 50 18 36
2014 Communications or public affairs 6 13 38 30 13 0 0 43 19 16
2014 Science and technology 3 9 28 31 19 3 7 56 13 197
2014 Administration and operations 1 21 25 26 18 3 5 48 25 56
2014 Human resources 20 29 34 8 5 0 4 13 51 24
2014 Financial management 0 6 21 36 25 4 9 69 7 32
2014 Information management 6 24 19 26 26 0 0 52 30 16
2014 Information technology 8 14 9 23 32 4 9 64 26 21
2014 None of the above 9 9 26 38 7 0 10 50 21 41

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Communications or public affairs 3 22 36 19 15 0 5 36 27 31
2019 Science and technology 19 21 36 13 7 1 3 21 42 159
2019 Administration and operations 15 22 48 4 6 2 2 11 39 50
2019 Human resources 10 42 29 10 0 3 6 11 57 31
2019 Financial management 0 11 53 18 11 6 0 32 12 26
2019 Information management 8 0 65 0 13 0 13 15 10 10
2019 Information technology 4 23 31 17 25 0 0 42 27 25
2019 Policy 4 29 21 31 15 0 0 46 34 23
2019 Project management 21 16 43 17 2 0 2 19 38 57
2019 None of the above 12 18 53 12 3 3 0 15 30 34
2018 Communications or public affairs 9 22 44 24 0 0 0 24 31 26
2018 Science and technology 14 35 29 16 2 2 2 19 51 157
2018 Administration and operations 15 32 30 8 9 6 0 18 51 57
2018 Human resources 7 27 46 9 7 0 3 17 35 30
2018 Financial management 0 7 55 26 8 4 0 35 8 27
2018 Information technology 4 28 36 20 8 4 0 29 33 25
2018 Policy 10 39 19 7 11 10 4 20 58 27
2018 Project management 23 32 25 14 6 0 0 20 55 46
2018 None of the above 16 32 33 16 0 0 3 17 49 25
2017 Communications or public affairs 4 28 27 27 9 0 4 38 34 22
2017 Science and technology 16 23 40 14 4 1 3 18 41 152
2017 Administration and operations 12 22 40 11 8 2 6 21 36 52
2017 Human resources 9 42 41 9 0 0 0 9 51 34
2017 Financial management 11 11 48 19 8 0 4 27 23 27
2017 Information technology 23 32 23 14 0 9 0 15 60 22
2017 Policy 19 10 40 10 16 0 5 27 31 20
2017 Project management 16 29 42 4 2 2 4 7 48 40
2017 None of the above 10 28 34 17 11 0 0 27 39 36
2014 Communications or public affairs 19 32 36 13 0 0 0 13 51 16
2014 Science and technology 20 31 33 10 5 0 2 15 51 198
2014 Administration and operations 16 18 35 16 5 2 7 24 37 55
2014 Human resources 4 25 45 9 9 5 4 19 32 24
2014 Financial management 3 19 37 22 10 0 10 35 24 32
2014 Information management 20 38 36 0 6 0 0 6 57 16
2014 Information technology 22 27 14 18 14 5 0 34 51 21
2014 None of the above 17 22 37 15 4 0 4 21 40 41

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Communications or public affairs 6 15 30 33 12 0 5 47 22 31
2019 Science and technology 3 10 33 26 23 1 3 52 14 159
2019 Administration and operations 4 20 30 24 19 0 4 45 24 50
2019 Human resources 0 32 32 29 6 0 0 36 32 31
2019 Financial management 6 30 30 30 4 0 0 33 36 26
2019 Information management 0 16 24 36 12 0 12 55 18 11
2019 Information technology 0 12 48 17 23 0 0 40 12 25
2019 Policy 8 9 29 22 32 0 0 54 17 23
2019 Project management 1 10 25 44 18 0 2 63 12 57
2019 None of the above 5 9 40 30 12 0 3 44 15 34

Question 40. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Communications or public affairs 29 44 21 0 0 6 0 78 0 31
2019 Science and technology 14 25 30 22 5 3 0 40 28 159
2019 Administration and operations 20 44 21 16 0 0 0 64 16 49
2019 Human resources 6 45 23 13 7 7 0 55 21 31
2019 Financial management 19 45 15 12 0 10 0 71 13 26
2019 Information management 20 44 16 20 0 0 0 64 20 11
2019 Information technology 44 32 15 8 0 0 0 76 8 25
2019 Policy 15 68 4 9 4 0 0 83 12 23
2019 Project management 12 36 31 18 1 2 0 49 20 57
2019 None of the above 11 36 26 20 3 3 0 49 24 33

Respectful workplace

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Communications or public affairs 49 36 9 6 0 0 0 85 6 31
2019 Science and technology 49 33 10 5 3 0 0 82 8 160
2019 Administration and operations 62 24 4 6 2 2 0 88 8 50
2019 Human resources 71 23 0 6 0 0 0 94 6 31
2019 Financial management 60 29 4 8 0 0 0 88 8 26
2019 Information management 52 28 12 8 0 0 0 80 8 11
2019 Information technology 74 22 4 0 0 0 0 96 0 25
2019 Policy 62 17 4 17 0 0 0 79 17 23
2019 Project management 43 35 9 5 6 2 0 80 11 57
2019 None of the above 33 39 16 9 3 0 0 72 12 34
2018 Communications or public affairs 49 25 15 7 0 4 0 77 8 26
2018 Science and technology 42 37 8 10 2 1 0 79 13 157
2018 Administration and operations 45 31 7 6 9 2 0 78 15 56
2018 Human resources 44 44 10 0 0 3 0 90 0 30
2018 Financial management 62 22 4 8 4 0 0 84 12 27
2018 Information technology 66 30 4 0 0 0 0 96 0 26
2018 Policy 32 48 10 7 3 0 0 80 10 27
2018 Project management 50 39 2 6 3 0 0 89 9 46
2018 None of the above 58 27 7 4 3 0 0 85 7 25
2017 Communications or public affairs 41 36 13 9 0 0 0 77 9 22
2017 Science and technology 40 38 9 5 4 1 3 81 9 153
2017 Administration and operations 49 30 10 6 6 0 0 79 12 52
2017 Human resources 53 38 3 6 0 0 0 91 6 34
2017 Financial management 63 22 8 8 0 0 0 85 8 27
2017 Information technology 55 32 14 0 0 0 0 86 0 22
2017 Policy 50 31 10 5 5 0 0 81 10 20
2017 Project management 50 39 2 2 4 2 0 91 7 40
2017 None of the above 54 23 16 7 0 0 0 77 7 36
2014 Communications or public affairs 38 50 0 12 0 0 0 88 12 16
2014 Science and technology 47 29 11 9 2 1 0 77 12 198
2014 Administration and operations 46 37 12 3 2 0 0 83 5 56
2014 Human resources 50 45 5 0 0 0 0 95 0 24
2014 Financial management 55 25 10 7 0 4 0 83 7 32
2014 Information management 38 23 13 13 13 0 0 61 26 16
2014 Information technology 41 32 14 5 4 4 0 76 9 21
2014 None of the above 48 27 5 11 9 0 0 75 20 41

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Communications or public affairs 46 51 3 0 0 0 0 97 0 31
2019 Science and technology 51 37 5 4 1 0 1 89 6 160
2019 Administration and operations 60 32 2 6 0 0 0 92 6 50
2019 Human resources 71 26 0 0 3 0 0 97 3 31
2019 Financial management 54 42 0 4 0 0 0 96 4 26
2019 Information management 56 44 0 0 0 0 0 100 0 11
2019 Information technology 77 11 11 0 0 0 0 89 0 25
2019 Policy 56 36 8 0 0 0 0 92 0 23
2019 Project management 49 40 5 2 4 0 0 89 6 57
2019 None of the above 48 32 9 7 3 0 0 80 10 34
2018 Communications or public affairs 61 29 7 4 0 0 0 89 4 26
2018 Science and technology 42 41 10 5 2 0 0 83 7 157
2018 Administration and operations 57 27 9 7 0 0 0 85 7 56
2018 Human resources 51 43 7 0 0 0 0 93 0 30
2018 Financial management 48 40 8 4 0 0 0 88 4 27
2018 Information technology 54 46 0 0 0 0 0 100 0 26
2018 Policy 74 23 0 0 3 0 0 97 3 27
2018 Project management 45 39 4 6 3 2 0 86 10 46
2018 None of the above 48 46 3 3 0 0 0 94 3 25
2017 Communications or public affairs 49 37 9 4 0 0 0 87 4 22
2017 Science and technology 52 33 10 5 1 0 0 85 5 153
2017 Administration and operations 63 26 6 5 0 0 0 89 5 52
2017 Human resources 44 49 3 3 0 0 0 94 3 34
2017 Financial management 56 29 7 8 0 0 0 85 8 27
2017 Information technology 36 50 14 0 0 0 0 86 0 22
2017 Policy 68 32 0 0 0 0 0 100 0 20
2017 Project management 41 45 10 2 2 0 0 86 4 40
2017 None of the above 43 44 2 5 5 0 0 87 10 36
2014 Communications or public affairs 44 50 6 0 0 0 0 94 0 16
2014 Science and technology 49 41 8 2 1 0 0 89 3 198
2014 Administration and operations 50 37 12 1 0 0 0 87 1 56
2014 Human resources 58 42 0 0 0 0 0 100 0 24
2014 Financial management 46 30 10 11 4 0 0 76 15 32
2014 Information management 24 44 19 7 6 0 0 68 13 16
2014 Information technology 41 50 0 9 0 0 0 91 9 21
2014 None of the above 57 24 10 7 2 0 0 81 9 41

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Communications or public affairs 26 57 18 0 0 0 0 82 0 31
2019 Science and technology 46 38 9 5 2 1 0 84 7 160
2019 Administration and operations 45 37 12 2 2 2 0 84 4 50
2019 Human resources 42 42 7 6 3 0 0 84 10 31
2019 Financial management 61 23 12 4 0 0 0 84 4 25
2019 Information management 68 16 8 8 0 0 0 84 8 11
2019 Information technology 63 29 8 0 0 0 0 92 0 25
2019 Policy 62 30 4 4 0 0 0 92 4 23
2019 Project management 40 40 14 2 4 0 0 80 6 57
2019 None of the above 34 36 17 6 6 0 0 70 12 33
2018 Communications or public affairs 56 36 7 0 0 0 0 93 0 26
2018 Science and technology 38 45 11 4 0 1 0 85 4 157
2018 Administration and operations 46 34 9 6 4 0 0 81 10 56
2018 Human resources 34 44 13 4 3 3 0 80 7 30
2018 Financial management 40 45 11 4 0 0 0 85 4 27
2018 Information technology 50 46 4 0 0 0 0 96 0 26
2018 Policy 50 31 8 0 7 4 0 85 7 27
2018 Project management 39 49 7 4 0 0 0 89 4 46
2018 None of the above 35 49 8 7 0 0 0 84 7 25

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Communications or public affairs 50 36 9 6 0 0 0 86 6 31
2019 Science and technology 30 46 11 9 3 0 0 77 12 159
2019 Administration and operations 41 47 10 2 0 0 0 88 2 50
2019 Human resources 42 49 6 3 0 0 0 91 3 31
2019 Financial management 57 39 4 0 0 0 0 96 0 26
2019 Information management 48 36 8 8 0 0 0 84 8 11
2019 Information technology 77 15 8 0 0 0 0 92 0 25
2019 Policy 50 34 8 4 4 0 0 83 9 23
2019 Project management 34 42 18 4 2 0 0 76 5 56
2019 None of the above 25 45 20 6 3 0 0 71 9 34
2018 Communications or public affairs 54 31 11 0 0 4 0 89 0 26
2018 Science and technology 32 50 9 4 3 1 0 83 8 158
2018 Administration and operations 54 31 7 2 3 4 0 88 5 55
2018 Human resources 33 40 14 10 0 3 0 75 10 30
2018 Financial management 45 47 8 0 0 0 0 92 0 27
2018 Information technology 58 34 8 0 0 0 0 92 0 26
2018 Policy 53 33 8 3 3 0 0 85 7 27
2018 Project management 43 41 6 2 7 0 0 85 9 46
2018 None of the above 33 60 3 4 0 0 0 93 4 25
2017 Communications or public affairs 45 42 0 4 0 9 0 95 5 22
2017 Science and technology 33 43 14 3 5 1 0 77 8 153
2017 Administration and operations 54 25 13 2 4 2 0 80 6 52
2017 Human resources 36 50 12 3 0 0 0 86 3 34
2017 Financial management 45 48 7 0 0 0 0 93 0 27
2017 Information technology 50 41 5 5 0 0 0 91 5 22
2017 Policy 61 30 5 5 0 0 0 91 5 20
2017 Project management 42 43 13 0 2 0 0 85 2 40
2017 None of the above 38 44 16 0 0 2 0 84 0 36
2014 Communications or public affairs 57 43 0 0 0 0 0 100 0 16
2014 Science and technology 40 39 13 5 3 1 0 79 8 198
2014 Administration and operations 54 32 6 3 1 3 0 89 5 56
2014 Human resources 22 65 9 5 0 0 0 87 5 24
2014 Financial management 31 62 7 0 0 0 0 93 0 32
2014 Information management 36 45 0 0 6 13 0 93 7 16
2014 Information technology 46 31 14 5 4 0 0 77 9 21
2014 None of the above 54 30 10 4 2 0 0 83 7 41

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Communications or public affairs 49 45 6 0 0 0 0 94 0 31
2019 Science and technology 47 38 6 7 2 1 0 86 8 159
2019 Administration and operations 48 38 10 2 2 0 0 86 4 49
2019 Human resources 55 39 6 0 0 0 0 94 0 31
2019 Financial management 61 36 4 0 0 0 0 96 0 26
2019 Information management 60 24 8 0 0 8 0 91 0 11
2019 Information technology 81 19 0 0 0 0 0 100 0 25
2019 Policy 54 34 4 9 0 0 0 88 9 23
2019 Project management 39 43 17 0 1 0 0 82 1 57
2019 None of the above 26 54 12 0 3 4 0 84 3 33
2018 Communications or public affairs 54 38 4 0 0 4 0 96 0 26
2018 Science and technology 39 40 14 3 3 1 0 80 6 157
2018 Administration and operations 52 38 5 2 3 0 0 90 5 55
2018 Human resources 36 54 10 0 0 0 0 90 0 30
2018 Financial management 49 51 0 0 0 0 0 100 0 27
2018 Information technology 46 46 4 0 0 4 0 96 0 26
2018 Policy 55 29 8 0 4 4 0 88 4 26
2018 Project management 37 48 11 2 2 0 0 85 4 46
2018 None of the above 45 52 0 0 3 0 0 97 3 25
2017 Communications or public affairs 55 41 4 0 0 0 0 96 0 22
2017 Science and technology 37 41 11 3 3 5 1 82 7 153
2017 Administration and operations 52 39 8 0 0 2 0 92 0 52
2017 Human resources 48 47 3 3 0 0 0 94 3 34
2017 Financial management 45 47 8 0 0 0 0 92 0 27
2017 Information technology 45 41 9 0 0 5 0 90 0 22
2017 Policy 54 21 5 6 5 9 0 83 11 20
2017 Project management 33 58 2 2 2 2 0 93 5 39
2017 None of the above 40 47 5 6 0 0 2 89 6 36
2014 Communications or public affairs 58 42 0 0 0 0 0 100 0 16
2014 Science and technology 43 36 14 3 1 2 0 80 5 198
2014 Administration and operations 45 37 10 2 1 5 0 86 3 56
2014 Human resources 34 53 13 0 0 0 0 87 0 24
2014 Financial management 40 44 10 3 0 3 0 87 3 32
2014 Information management 49 25 7 6 0 13 0 85 7 16
2014 Information technology 46 31 18 0 0 5 0 81 0 21
2014 None of the above 52 31 15 0 2 0 0 83 2 41

Question 50. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Communications or public affairs 59 36 6 0 0 0 0 94 0 31
2019 Science and technology 46 35 13 4 2 0 0 81 6 160
2019 Administration and operations 65 26 2 6 0 0 2 92 6 50
2019 Human resources 51 42 6 0 0 0 0 94 0 31
2019 Financial management 70 30 0 0 0 0 0 100 0 26
2019 Information management 68 16 8 8 0 0 0 84 8 11
2019 Information technology 89 11 0 0 0 0 0 100 0 25
2019 Policy 75 17 4 4 0 0 0 92 4 23
2019 Project management 50 34 13 2 1 0 0 84 3 57
2019 None of the above 38 43 12 3 3 0 0 82 6 34
2018 Communications or public affairs 62 35 4 0 0 0 0 96 0 26
2018 Science and technology 39 48 8 3 2 0 0 87 5 158
2018 Administration and operations 53 36 7 5 0 0 0 89 5 55
2018 Human resources 50 42 7 0 0 0 0 93 0 30
2018 Financial management 52 44 4 0 0 0 0 96 0 27
2018 Information technology 73 23 4 0 0 0 0 96 0 26
2018 Policy 56 37 0 3 3 0 0 93 7 27
2018 Project management 50 45 6 0 0 0 0 94 0 45
2018 None of the above 45 48 3 4 0 0 0 93 4 25
2017 Communications or public affairs 54 46 0 0 0 0 0 100 0 22
2017 Science and technology 41 39 12 4 4 0 0 80 9 153
2017 Administration and operations 52 28 16 2 2 0 0 81 4 52
2017 Human resources 56 38 0 3 3 0 0 94 6 34
2017 Financial management 60 36 4 0 0 0 0 96 0 27
2017 Information technology 55 41 0 5 0 0 0 95 5 22
2017 Policy 70 30 0 0 0 0 0 100 0 20
2017 Project management 49 42 4 4 0 0 0 91 4 40
2017 None of the above 41 51 5 2 0 0 0 92 2 36
2014 Communications or public affairs 57 31 12 0 0 0 0 88 0 16
2014 Science and technology 50 38 8 3 2 0 0 88 4 197
2014 Administration and operations 61 30 7 1 1 0 0 90 3 56
2014 Human resources 47 49 0 0 4 0 0 96 4 24
2014 Financial management 46 47 7 0 0 0 0 93 0 32
2014 Information management 42 38 13 6 0 0 0 81 6 16
2014 Information technology 51 41 0 5 4 0 0 91 9 21
2014 None of the above 55 20 12 6 7 0 0 74 13 41

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Communications or public affairs 27 46 15 3 3 3 3 78 6 31
2019 Science and technology 33 32 12 9 4 6 4 72 15 160
2019 Administration and operations 39 30 4 8 6 8 6 79 16 50
2019 Human resources 23 35 26 6 3 0 6 62 10 31
2019 Financial management 38 34 8 8 4 10 0 79 13 26
2019 Information management 16 20 24 0 12 16 12 50 17 11
2019 Information technology 59 22 11 4 0 0 4 84 4 25
2019 Policy 41 16 25 4 0 4 9 66 5 23
2019 Project management 26 39 15 4 9 5 2 70 14 57
2019 None of the above 25 35 13 9 9 3 6 65 20 34
2018 Communications or public affairs 28 35 15 7 0 15 0 75 8 26
2018 Science and technology 17 44 16 14 2 4 2 65 18 157
2018 Administration and operations 32 31 14 10 4 4 5 69 15 54
2018 Human resources 20 51 10 13 0 6 0 76 13 30
2018 Financial management 25 40 11 12 0 7 4 74 13 27
2018 Information technology 35 43 12 3 0 4 4 84 4 26
2018 Policy 32 37 14 4 3 10 0 76 8 27
2018 Project management 25 37 16 2 9 10 0 69 13 46
2018 None of the above 32 31 8 16 3 0 8 70 21 25
2017 Communications or public affairs 23 18 23 9 0 9 18 57 12 22
2017 Science and technology 21 39 13 7 7 7 7 69 16 153
2017 Administration and operations 40 27 14 4 4 4 8 76 8 52
2017 Human resources 12 47 11 15 3 3 9 67 20 34
2017 Financial management 37 33 11 11 4 4 0 73 16 27
2017 Information technology 18 27 23 9 5 18 0 56 17 22
2017 Policy 35 25 15 0 5 9 10 76 6 20
2017 Project management 27 41 9 2 9 0 12 77 12 40
2017 None of the above 38 28 5 16 11 2 0 68 27 36
2014 Communications or public affairs 32 37 31 0 0 0 0 69 0 16
2014 Science and technology 26 33 17 8 6 5 5 65 16 198
2014 Administration and operations 35 33 12 8 0 5 5 77 9 56
2014 Human resources 30 32 21 0 0 13 5 74 0 24
2014 Financial management 36 31 19 10 4 0 0 68 13 32
2014 Information management 13 36 6 13 26 0 6 52 42 16
2014 Information technology 19 27 23 9 5 9 9 55 17 21
2014 None of the above 44 28 10 9 9 0 0 72 18 41

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Communications or public affairs 43 34 14 6 3 0 0 77 9 31
2019 Science and technology 22 46 12 10 4 3 3 72 15 159
2019 Administration and operations 30 39 13 6 6 2 4 74 13 50
2019 Human resources 32 42 9 10 3 3 0 77 13 31
2019 Financial management 34 41 6 4 8 4 4 81 12 26
2019 Information management 64 16 8 0 12 0 0 80 12 11
2019 Information technology 45 40 15 0 0 0 0 85 0 25
2019 Policy 26 36 34 0 0 4 0 64 0 23
2019 Project management 25 44 11 14 4 0 2 71 18 57
2019 None of the above 25 38 20 11 3 3 0 65 15 34
2018 Communications or public affairs 24 51 11 13 0 0 0 76 13 26
2018 Science and technology 22 46 14 10 5 2 1 71 15 157
2018 Administration and operations 41 39 9 10 0 0 2 82 10 57
2018 Human resources 27 34 24 16 0 0 0 60 16 30
2018 Financial management 37 37 15 4 0 4 4 80 4 27
2018 Information technology 54 34 12 0 0 0 0 88 0 26
2018 Policy 36 36 10 4 4 10 0 80 9 27
2018 Project management 26 42 14 18 0 0 0 68 18 45
2018 None of the above 33 44 12 0 11 0 0 77 11 25
2017 Communications or public affairs 41 45 4 9 0 0 0 87 9 22
2017 Science and technology 29 40 14 11 5 1 1 70 17 153
2017 Administration and operations 36 37 12 10 2 4 0 76 12 52
2017 Human resources 32 53 12 0 0 3 0 88 0 34
2017 Financial management 41 44 7 4 0 0 4 88 4 27
2017 Information technology 50 45 0 5 0 0 0 95 5 22
2017 Policy 34 42 9 6 5 5 0 79 11 20
2017 Project management 20 50 13 7 0 10 0 78 7 40
2017 None of the above 46 35 11 5 3 0 0 82 8 36
2014 Communications or public affairs 43 44 7 6 0 0 0 87 6 16
2014 Science and technology 36 45 12 5 2 1 0 81 7 198
2014 Administration and operations 54 33 5 7 0 2 0 88 7 56
2014 Human resources 42 45 9 4 0 0 0 88 4 24
2014 Financial management 62 28 7 3 0 0 0 90 3 32
2014 Information management 36 51 6 0 6 0 0 88 6 16
2014 Information technology 28 64 4 0 0 4 0 96 0 21
2014 None of the above 35 39 10 9 2 5 0 78 12 41

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Communications or public affairs 54 25 18 3 0 0 0 79 3 31
2019 Science and technology 30 36 21 7 4 1 0 67 11 159
2019 Administration and operations 40 36 20 0 2 2 0 77 2 49
2019 Human resources 19 58 16 6 0 0 0 78 6 31
2019 Financial management 42 41 8 4 0 6 0 88 4 26
2019 Information management 56 32 0 12 0 0 0 88 12 11
2019 Information technology 69 11 20 0 0 0 0 80 0 25
2019 Policy 31 40 17 12 0 0 0 70 12 23
2019 Project management 28 38 22 5 1 5 0 69 7 57
2019 None of the above 23 42 32 0 3 0 0 65 3 34
2018 Communications or public affairs 33 39 24 0 0 4 0 75 0 26
2018 Science and technology 24 44 21 6 4 0 0 69 11 157
2018 Administration and operations 42 29 17 10 2 0 0 72 11 55
2018 Human resources 17 45 20 14 3 0 0 63 17 29
2018 Financial management 30 59 11 0 0 0 0 89 0 27
2018 Information technology 50 46 0 3 0 0 0 97 3 26
2018 Policy 26 39 32 0 3 0 0 64 3 27
2018 Project management 25 54 17 2 2 0 0 79 4 45
2018 None of the above 38 40 19 3 0 0 0 78 3 25

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Communications or public affairs 22 33 25 12 0 0 8 60 13 31
2019 Science and technology 19 24 20 12 14 10 2 48 29 160
2019 Administration and operations 18 30 20 8 12 13 0 55 22 50
2019 Human resources 13 26 26 16 3 13 3 46 23 31
2019 Financial management 23 30 15 15 8 6 4 58 25 26
2019 Information management 28 28 16 0 16 0 12 64 18 11
2019 Information technology 48 36 4 8 4 0 0 85 11 25
2019 Policy 15 16 34 17 4 9 4 36 24 23
2019 Project management 17 27 12 16 11 9 7 53 32 57
2019 None of the above 11 21 15 14 24 11 4 38 44 34
2018 Communications or public affairs 17 30 25 4 7 17 0 56 13 26
2018 Science and technology 12 25 21 16 12 11 3 42 33 157
2018 Administration and operations 25 21 10 20 10 11 4 54 34 57
2018 Human resources 10 28 20 30 6 7 0 41 38 30
2018 Financial management 11 30 30 0 7 22 0 52 9 27
2018 Information technology 39 27 12 11 4 8 0 71 16 26
2018 Policy 7 32 14 16 3 24 4 54 26 27
2018 Project management 8 26 35 8 10 8 4 39 21 45
2018 None of the above 25 16 25 15 8 11 0 46 26 25
2017 Communications or public affairs 18 10 23 4 4 32 9 47 15 22
2017 Science and technology 13 25 19 13 17 11 2 44 35 153
2017 Administration and operations 27 16 15 15 14 11 2 49 33 52
2017 Human resources 12 18 26 23 6 9 6 35 35 34
2017 Financial management 23 44 11 15 4 0 4 69 19 27
2017 Information technology 32 14 9 23 5 18 0 56 33 22
2017 Policy 14 26 10 20 10 15 5 50 38 20
2017 Project management 5 33 20 19 9 5 10 44 32 40
2017 None of the above 23 23 23 18 8 2 3 48 27 36
2014 Communications or public affairs 0 38 19 18 6 13 7 47 30 16
2014 Science and technology 17 28 20 14 12 8 0 49 28 198
2014 Administration and operations 18 32 15 14 10 9 2 56 27 56
2014 Human resources 5 9 23 31 12 16 4 18 53 24
2014 Financial management 18 31 19 19 4 9 0 54 25 32
2014 Information management 13 39 6 25 13 0 5 54 40 16
2014 Information technology 28 14 9 23 13 13 0 48 41 21
2014 None of the above 16 22 21 12 16 10 4 43 33 41

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Communications or public affairs 46 46 3 5 0 0 0 92 5 31
2019 Science and technology 46 40 6 6 2 1 0 86 8 160
2019 Administration and operations 62 34 4 0 0 0 0 96 0 50
2019 Human resources 25 65 0 10 0 0 0 90 10 31
2019 Financial management 49 43 0 4 4 0 0 92 8 26
2019 Information management 48 44 0 8 0 0 0 92 8 11
2019 Information technology 51 40 4 5 0 0 0 92 5 25
2019 Policy 45 38 4 12 0 0 0 84 12 23
2019 Project management 46 41 0 12 2 0 0 87 13 57
2019 None of the above 48 46 3 0 3 0 0 94 3 34
2017 Communications or public affairs 40 46 4 9 0 0 0 87 9 22
2017 Science and technology 37 44 6 11 1 0 0 81 12 153
2017 Administration and operations 61 33 2 4 0 0 0 94 4 52
2017 Human resources 50 50 0 0 0 0 0 100 0 34
2017 Financial management 75 25 0 0 0 0 0 100 0 27
2017 Information technology 36 41 18 5 0 0 0 77 5 22
2017 Policy 44 46 0 9 0 0 0 91 9 20
2017 Project management 51 40 5 2 2 0 0 91 4 40
2017 None of the above 44 46 5 5 0 0 0 90 5 36
2014 Communications or public affairs 39 44 6 12 0 0 0 82 12 16
2014 Science and technology 35 48 6 8 2 0 0 83 10 198
2014 Administration and operations 61 34 1 4 0 0 0 95 4 56
2014 Human resources 51 49 0 0 0 0 0 100 0 24
2014 Financial management 65 35 0 0 0 0 0 100 0 32
2014 Information management 49 38 6 7 0 0 0 87 7 16
2014 Information technology 46 45 0 9 0 0 0 91 9 21
2014 None of the above 37 45 8 7 2 0 0 83 10 41

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Communications or public affairs 59 30 6 0 5 0 0 89 5 31
2019 Science and technology 54 39 3 3 1 0 0 93 4 158
2019 Administration and operations 65 33 0 2 0 0 0 98 2 50
2019 Human resources 48 45 0 3 3 0 0 94 6 31
2019 Financial management 56 32 8 0 4 0 0 89 4 26
2019 Information management 72 28 0 0 0 0 0 100 0 11
2019 Information technology 55 23 14 4 4 0 0 78 8 25
2019 Policy 40 30 4 17 9 0 0 70 25 23
2019 Project management 45 43 5 7 0 0 0 87 7 56
2019 None of the above 47 49 3 0 0 0 0 97 0 34
2017 Communications or public affairs 45 42 9 4 0 0 0 86 4 22
2017 Science and technology 51 35 8 3 2 0 0 86 6 153
2017 Administration and operations 58 32 6 2 2 0 0 90 4 51
2017 Human resources 68 26 3 3 0 0 0 94 3 34
2017 Financial management 67 29 0 4 0 0 0 96 4 27
2017 Information technology 41 32 14 5 9 0 0 73 14 22
2017 Policy 15 30 16 20 20 0 0 45 40 20
2017 Project management 58 31 9 2 0 0 0 89 2 40
2017 None of the above 39 50 8 2 0 0 0 89 2 36
2014 Communications or public affairs 57 31 6 6 0 0 0 88 6 16
2014 Science and technology 49 40 6 4 2 0 0 88 6 198
2014 Administration and operations 55 35 4 5 2 0 0 90 7 56
2014 Human resources 58 25 9 9 0 0 0 83 9 24
2014 Financial management 54 39 0 3 4 0 0 93 7 32
2014 Information management 55 32 6 0 7 0 0 87 7 16
2014 Information technology 46 40 9 5 0 0 0 86 5 21
2014 None of the above 66 26 2 2 3 0 0 92 5 41

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Communications or public affairs 74 20 6 0 0 0 0 94 0 30
2019 Science and technology 57 37 3 2 1 0 0 94 3 159
2019 Administration and operations 61 31 6 2 0 0 0 92 2 49
2019 Human resources 58 35 0 7 0 0 0 93 7 31
2019 Financial management 56 36 4 4 0 0 0 92 4 26
2019 Information management 64 16 20 0 0 0 0 80 0 11
2019 Information technology 61 30 10 0 0 0 0 90 0 25
2019 Policy 73 17 9 0 0 0 0 91 0 22
2019 Project management 50 34 9 5 2 0 0 84 7 57
2019 None of the above 59 35 3 0 3 0 0 94 3 34
2017 Communications or public affairs 58 37 4 0 0 0 0 96 0 22
2017 Science and technology 62 29 6 1 1 0 0 91 2 153
2017 Administration and operations 64 35 0 2 0 0 0 98 2 51
2017 Human resources 64 36 0 0 0 0 0 100 0 34
2017 Financial management 75 25 0 0 0 0 0 100 0 27
2017 Information technology 64 36 0 0 0 0 0 100 0 22
2017 Policy 55 35 6 0 5 0 0 90 5 20
2017 Project management 52 43 2 2 0 0 0 95 2 40
2017 None of the above 70 30 0 0 0 0 0 100 0 36
2014 Communications or public affairs 57 37 6 0 0 0 0 94 0 16
2014 Science and technology 54 36 6 3 1 0 1 90 4 198
2014 Administration and operations 56 36 5 2 0 0 2 93 2 55
2014 Human resources 55 41 5 0 0 0 0 95 0 24
2014 Financial management 49 38 4 10 0 0 0 87 10 32
2014 Information management 42 45 13 0 0 0 0 87 0 16
2014 Information technology 60 31 0 5 0 5 0 95 5 21
2014 None of the above 57 33 7 2 0 0 0 90 2 41

Use of official languages

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Communications or public affairs 55 33 6 6 0 0 0 88 6 31
2019 Science and technology 53 30 7 8 3 0 0 82 10 160
2019 Administration and operations 56 30 4 10 0 0 0 86 10 50
2019 Human resources 42 45 7 6 0 0 0 87 6 31
2019 Financial management 40 34 15 11 0 0 0 74 11 26
2019 Information management 32 44 8 16 0 0 0 76 16 11
2019 Information technology 59 33 8 0 0 0 0 92 0 25
2019 Policy 75 17 0 4 4 0 0 92 8 23
2019 Project management 43 32 11 12 2 0 0 75 15 56
2019 None of the above 35 41 17 0 3 0 3 79 3 34
2017 Communications or public affairs 55 32 9 4 0 0 0 87 4 22
2017 Science and technology 50 26 6 10 7 0 2 77 17 153
2017 Administration and operations 50 36 2 12 0 0 0 86 12 52
2017 Human resources 50 38 9 0 0 3 0 91 0 34
2017 Financial management 30 51 12 7 0 0 0 81 7 27
2017 Information technology 46 18 23 14 0 0 0 64 14 22
2017 Policy 90 5 0 6 0 0 0 94 6 20
2017 Project management 36 34 17 9 4 0 0 70 13 40
2017 None of the above 46 36 5 14 0 0 0 81 14 36
2014 Communications or public affairs 52 30 6 6 6 0 0 82 12 16
2014 Science and technology 49 26 7 13 4 0 1 76 17 198
2014 Administration and operations 39 38 7 14 1 0 0 78 15 56
2014 Human resources 46 50 0 4 0 0 0 96 4 24
2014 Financial management 38 43 13 6 0 0 0 81 6 32
2014 Information management 42 38 6 13 0 0 0 81 13 16
2014 Information technology 60 22 5 14 0 0 0 82 14 21
2014 None of the above 59 15 10 12 4 0 0 74 16 41

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Communications or public affairs 78 19 3 0 0 0 0 97 0 31
2019 Science and technology 54 33 5 6 1 0 0 88 7 160
2019 Administration and operations 55 31 8 6 0 0 0 86 6 50
2019 Human resources 71 25 0 3 0 0 0 97 3 31
2019 Financial management 75 21 0 4 0 0 0 96 4 26
2019 Information management 68 24 0 8 0 0 0 92 8 11
2019 Information technology 67 17 16 0 0 0 0 84 0 25
2019 Policy 88 8 0 4 0 0 0 96 4 23
2019 Project management 47 40 2 9 2 0 0 87 11 57
2019 None of the above 55 28 6 6 0 0 4 87 7 34
2017 Communications or public affairs 82 14 4 0 0 0 0 96 0 22
2017 Science and technology 49 26 9 11 2 2 1 77 14 153
2017 Administration and operations 63 28 2 2 2 0 2 93 4 52
2017 Human resources 77 23 0 0 0 0 0 100 0 34
2017 Financial management 82 18 0 0 0 0 0 100 0 27
2017 Information technology 59 27 5 9 0 0 0 86 9 22
2017 Policy 80 20 0 0 0 0 0 100 0 20
2017 Project management 42 49 6 2 0 0 0 91 2 40
2017 None of the above 64 28 3 3 0 2 0 94 3 36
2014 Communications or public affairs 76 12 0 6 6 0 0 88 12 16
2014 Science and technology 57 26 9 7 1 0 1 83 8 198
2014 Administration and operations 55 31 4 10 0 0 0 86 10 56
2014 Human resources 84 13 4 0 0 0 0 96 0 24
2014 Financial management 81 19 0 0 0 0 0 100 0 32
2014 Information management 75 13 6 0 0 0 6 93 0 16
2014 Information technology 68 27 5 0 0 0 0 95 0 21
2014 None of the above 61 19 15 5 0 0 0 81 5 41

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Communications or public affairs 91 9 0 0 0 0 0 100 0 31
2019 Science and technology 82 11 3 2 1 1 0 94 3 160
2019 Administration and operations 86 10 4 0 0 0 0 96 0 50
2019 Human resources 97 3 0 0 0 0 0 100 0 31
2019 Financial management 83 11 6 0 0 0 0 94 0 26
2019 Information management 92 8 0 0 0 0 0 100 0 11
2019 Information technology 89 8 0 0 0 0 4 100 0 25
2019 Policy 95 0 5 0 0 0 0 95 0 22
2019 Project management 78 12 4 4 2 0 0 91 6 57
2019 None of the above 71 19 3 0 3 0 4 94 3 33
2017 Communications or public affairs 82 18 0 0 0 0 0 100 0 22
2017 Science and technology 72 14 9 4 1 0 0 86 5 153
2017 Administration and operations 87 13 0 0 0 0 0 100 0 52
2017 Human resources 77 23 0 0 0 0 0 100 0 34
2017 Financial management 89 11 0 0 0 0 0 100 0 27
2017 Information technology 90 10 0 0 0 0 0 100 0 21
2017 Policy 90 10 0 0 0 0 0 100 0 20
2017 Project management 67 29 0 2 0 0 2 98 2 40
2017 None of the above 71 20 0 0 0 0 9 100 0 36
2014 Communications or public affairs 88 6 0 6 0 0 0 94 6 16
2014 Science and technology 73 17 4 2 2 0 1 91 5 198
2014 Administration and operations 79 16 2 3 0 0 0 95 3 56
2014 Human resources 96 0 0 0 0 0 4 100 0 24
2014 Financial management 93 7 0 0 0 0 0 100 0 32
2014 Information management 81 19 0 0 0 0 0 100 0 16
2014 Information technology 91 9 0 0 0 0 0 100 0 21
2014 None of the above 69 17 5 7 2 0 0 86 9 41

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Communications or public affairs 75 19 6 0 0 0 0 94 0 31
2019 Science and technology 62 25 8 1 0 4 1 91 1 160
2019 Administration and operations 62 27 8 0 4 0 0 88 4 50
2019 Human resources 55 35 10 0 0 0 0 90 0 31
2019 Financial management 79 11 4 0 0 6 0 96 0 26
2019 Information management 68 20 12 0 0 0 0 88 0 11
2019 Information technology 88 12 0 0 0 0 0 100 0 25
2019 Policy 84 16 0 0 0 0 0 100 0 23
2019 Project management 69 18 7 1 2 2 0 89 4 57
2019 None of the above 57 33 7 0 3 0 0 90 3 34

Collective agreements and terms and conditions of employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Communications or public affairs 26 44 19 8 0 0 3 72 8 31
2019 Science and technology 36 55 6 2 0 0 0 91 2 159
2019 Administration and operations 38 42 10 6 2 0 2 82 8 50
2019 Human resources 39 39 10 9 0 0 3 80 10 31
2019 Financial management 23 63 8 6 0 0 0 86 6 25
2019 Information management 28 52 8 0 0 0 12 91 0 11
2019 Information technology 33 45 17 0 5 0 0 78 5 25
2019 Policy 30 41 13 4 4 0 8 77 10 23
2019 Project management 43 49 5 2 0 0 1 93 2 57
2019 None of the above 39 50 6 6 0 0 0 88 6 34

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Communications or public affairs 63 25 9 0 0 0 3 91 0 31
2019 Science and technology 66 25 4 2 1 3 0 94 3 159
2019 Administration and operations 65 29 0 0 0 2 4 100 0 50
2019 Human resources 58 29 3 0 3 3 3 93 3 31
2019 Financial management 68 26 0 0 0 6 0 100 0 26
2019 Information management 72 0 8 0 8 0 12 82 9 11
2019 Information technology 79 14 8 0 0 0 0 92 0 25
2019 Policy 49 21 18 0 0 4 8 80 0 23
2019 Project management 63 24 10 0 0 0 3 90 0 57
2019 None of the above 49 39 6 3 3 0 0 88 6 33

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Communications or public affairs 0 100 31
2019 Science and technology 10 90 160
2019 Information management 0 100 11
2019 Project management 15 85 57
2019 None of the above 21 79 34
2018 Science and technology 14 86 158
2018 Administration and operations 15 85 57
2018 Project management 12 88 46

Question 59a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Science and technology 43 57 17
2018 Science and technology 54 46 24

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Science and technology 70 30 17
2018 Science and technology 58 42 24

Question 59c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Science and technology 0 100 17

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Science and technology 0 100 17
2018 Science and technology 0 100 24

Question 59e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Science and technology 0 100 17

Question 59f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Science and technology 0 100 24

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Science and technology 37 63 17
2018 Science and technology 33 67 24

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Science and technology 52 48 17
2018 Science and technology 45 55 24

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Science and technology 66 34 24

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Science and technology 44 56 17
2018 Science and technology 42 58 24

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Science and technology 49 51 17
2018 Science and technology 42 58 24

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Science and technology 64 36 17
2018 Science and technology 42 58 24

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Science and technology 41 59 17
2018 Science and technology 21 79 24

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Science and technology 0 100 17
2018 Science and technology 0 100 24

Question 60i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Science and technology 0 100 24

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Science and technology 57 43 17
2018 Science and technology 34 66 24

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Science and technology 21 79 24

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Science and technology 65 35 17
2018 Science and technology 68 32 24

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Science and technology 33 67 24

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Science and technology 29 71 24

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Science and technology 20 80 24

Question 61e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Science and technology 0 100 17
2018 Science and technology 25 75 24

Question 61f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Science and technology 0 100 17

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Science and technology 30 70 17

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Science and technology 0 100 17

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Science and technology 37 63 17
2018 Science and technology 37 63 22

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Science and technology 70 30 17
2018 Science and technology 64 36 22

Question 62m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Science and technology 0 100 22

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Science and technology 60 40 17
2018 Science and technology 46 54 22

Question 62o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Science and technology 0 100 17
2018 Science and technology 0 100 22

Question 62p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Science and technology 0 100 17

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Science and technology 13 87 160
2019 Administration and operations 13 87 50
2019 Project management 20 80 57
2019 None of the above 27 73 34

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Communications or public affairs 17 13 15 9 0 30 17 56 17 31
2019 Science and technology 13 18 14 10 5 31 9 52 25 159
2019 Administration and operations 25 8 16 11 0 35 4 54 19 50
2019 Human resources 10 16 20 3 3 29 19 50 12 31
2019 Financial management 11 22 0 4 4 48 11 81 19 26
2019 Information management 8 8 20 0 0 40 24 44 0 11
2019 Information technology 19 10 15 0 0 40 16 65 0 25
2019 Policy 27 17 17 0 0 32 8 72 0 23
2019 Project management 12 19 17 15 6 24 8 45 30 57
2019 None of the above 14 16 14 21 6 22 6 42 38 34
2018 Communications or public affairs 23 14 22 0 4 38 0 59 6 26
2018 Science and technology 11 18 20 6 7 32 4 47 21 158
2018 Administration and operations 28 10 21 2 5 29 5 58 10 56
2018 Human resources 8 21 25 9 3 30 4 43 19 29
2018 Financial management 11 19 15 8 0 40 7 58 15 27
2018 Information technology 27 15 7 8 0 31 12 74 13 26
2018 Policy 11 15 17 8 3 38 8 47 21 27
2018 Project management 14 15 16 10 7 34 4 45 28 46
2018 None of the above 13 8 31 9 3 33 4 32 19 25
2017 Communications or public affairs 14 10 13 0 0 54 9 64 0 22
2017 Science and technology 13 16 9 10 9 35 8 51 32 153
2017 Administration and operations 19 13 7 0 7 39 14 69 15 52
2017 Human resources 18 17 24 3 0 32 6 56 5 34
2017 Financial management 12 25 15 4 0 37 7 67 7 27
2017 Information technology 10 10 14 10 5 33 19 40 30 21
2017 Policy 10 20 20 6 5 29 10 50 17 20
2017 Project management 6 15 16 4 2 39 17 49 15 40
2017 None of the above 17 19 15 10 5 26 8 54 24 36
2014 Communications or public affairs 13 31 32 12 0 12 0 50 14 16
2014 Science and technology 11 24 14 10 6 31 5 54 24 197
2014 Administration and operations 33 14 15 7 1 28 2 67 11 56
2014 Human resources 9 9 22 8 0 44 8 38 16 24
2014 Financial management 9 12 13 7 0 50 9 52 18 32
2014 Information management 19 19 12 13 6 17 13 54 28 16
2014 Information technology 19 5 14 4 9 45 5 47 26 21
2014 None of the above 20 8 32 9 2 19 10 39 16 41

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Communications or public affairs 25 31 21 3 0 17 3 71 4 31
2019 Science and technology 31 37 13 10 3 6 1 72 14 160
2019 Administration and operations 39 38 16 4 4 0 0 77 8 50
2019 Human resources 29 45 19 0 0 7 0 79 0 31
2019 Financial management 34 41 4 4 0 14 4 91 5 26
2019 Information management 60 24 8 0 0 8 0 91 0 11
2019 Information technology 56 18 18 0 0 8 0 80 0 24
2019 Policy 41 21 33 0 0 4 0 65 0 23
2019 Project management 31 40 19 5 1 2 2 74 7 57
2019 None of the above 22 37 24 3 3 8 3 66 7 34
2018 Communications or public affairs 37 31 15 4 0 14 0 79 4 26
2018 Science and technology 26 36 19 9 4 4 2 66 13 156
2018 Administration and operations 47 28 11 5 2 9 0 81 7 57
2018 Human resources 29 45 16 10 0 0 0 74 10 29
2018 Financial management 42 39 11 0 0 8 0 88 0 26
2018 Information technology 50 35 3 0 0 12 0 96 0 26
2018 Policy 18 36 3 12 3 24 3 74 21 27
2018 Project management 28 38 15 12 2 5 0 69 15 46
2018 None of the above 25 40 18 5 0 12 0 74 5 25
2017 Communications or public affairs 32 36 23 0 0 4 4 75 0 22
2017 Science and technology 29 40 12 8 4 6 1 74 13 153
2017 Administration and operations 36 39 10 4 2 8 2 83 6 51
2017 Human resources 23 50 21 6 0 0 0 73 6 34
2017 Financial management 34 55 8 0 0 4 0 92 0 27
2017 Information technology 27 41 14 5 0 14 0 79 5 22
2017 Policy 30 20 20 6 5 20 0 62 13 20
2017 Project management 16 33 23 2 2 24 0 64 6 40
2017 None of the above 31 41 10 8 5 5 0 76 14 36
2014 Communications or public affairs 38 38 12 6 0 6 0 81 6 16
2014 Science and technology 31 42 12 6 4 4 0 77 10 197
2014 Administration and operations 45 39 8 2 3 3 0 87 5 56
2014 Human resources 40 40 8 9 0 4 0 83 9 24
2014 Financial management 39 41 10 0 0 10 0 89 0 32
2014 Information management 30 38 6 13 0 13 0 78 15 16
2014 Information technology 32 32 9 4 5 18 0 79 10 21
2014 None of the above 32 32 24 7 2 2 0 65 10 41

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Science and technology 9 91 160
2019 Financial management 0 100 26
2019 Information management 0 100 11
2019 Information technology 0 100 25
2018 Communications or public affairs 0 100 26
2018 Science and technology 6 94 158
2018 Human resources 0 100 30
2018 Financial management 0 100 27

Question 67a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Science and technology 36 64 14
2018 Science and technology 49 51 10

Question 67c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Science and technology 0 100 14
2018 Science and technology 0 100 10

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Science and technology 0 100 14
2018 Science and technology 0 100 10

Question 67f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Science and technology 0 100 14
2018 Science and technology 0 100 10

Question 68a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Science and technology 42 58 14

Question 68b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Science and technology 51 49 14

Question 68c. Please indicate the type of discrimination you experienced. Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Science and technology 35 65 14
2018 Science and technology 49 51 10

Question 68d. Please indicate the type of discrimination you experienced. Religion

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Science and technology 0 100 14

Question 68e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Science and technology 49 51 10

Question 68g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Science and technology 0 100 14
2018 Science and technology 0 100 10

Question 68h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Science and technology 0 100 14
2018 Science and technology 0 100 10

Question 68i. Please indicate the type of discrimination you experienced. Marital status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Science and technology 0 100 10

Question 68j. Please indicate the type of discrimination you experienced. Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Science and technology 0 100 14

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Science and technology 0 100 14
2018 Science and technology 0 100 10

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Science and technology 0 100 14

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Science and technology 52 48 13

Question 69c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Science and technology 0 100 13

Question 69e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Science and technology 0 100 13

Question 69f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Science and technology 0 100 13

Question 69g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Science and technology 0 100 13

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Science and technology 48 52 13
2018 Science and technology 49 51 10

Question 70a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Science and technology 0 100 12

Question 70c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Science and technology 0 100 12

Question 70d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Science and technology 0 100 12

Question 70e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Science and technology 0 100 12

Question 70g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Science and technology 0 100 12

Question 70j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Science and technology 58 42 12

Question 70l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Science and technology 58 42 12

Question 70n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Science and technology 51 49 12

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Communications or public affairs 0 100 31
2019 Science and technology 8 92 158
2019 Information technology 0 100 25

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Communications or public affairs 18 16 12 0 0 39 15 74 0 31
2019 Science and technology 15 20 14 5 4 34 8 61 15 160
2019 Administration and operations 25 12 18 6 2 33 4 59 13 50
2019 Human resources 10 17 17 0 3 43 10 57 7 30
2019 Financial management 12 11 8 0 0 57 12 74 0 25
2019 Information management 16 0 20 0 8 32 24 36 18 11
2019 Information technology 19 10 19 0 6 35 11 53 11 25
2019 Policy 27 13 17 4 0 32 8 65 7 23
2019 Project management 14 17 22 2 1 37 8 55 6 57
2019 None of the above 17 17 13 9 6 31 6 55 25 34
2018 Communications or public affairs 30 10 15 0 0 45 0 74 0 26
2018 Science and technology 14 20 18 2 4 39 4 59 10 158
2018 Administration and operations 22 7 19 6 3 34 9 51 16 57
2018 Human resources 10 27 17 3 0 39 3 65 5 30
2018 Financial management 15 19 15 0 0 47 4 69 0 27
2018 Information technology 27 15 7 0 0 43 8 86 0 26
2018 Policy 14 15 14 4 7 41 4 54 20 27
2018 Project management 16 18 20 2 0 42 2 61 4 46
2018 None of the above 17 11 15 0 0 52 4 65 0 25
2017 Communications or public affairs 23 9 0 4 0 50 13 88 12 22
2017 Science and technology 16 13 18 4 4 37 7 52 15 152
2017 Administration and operations 19 14 11 2 0 45 10 72 4 52
2017 Human resources 24 18 15 0 0 38 6 74 0 34
2017 Financial management 12 22 7 4 0 55 0 76 8 27
2017 Information technology 9 14 14 0 0 41 23 63 0 22
2017 Policy 10 15 15 0 5 50 5 56 10 20
2017 Project management 13 9 20 0 2 46 10 50 5 40
2017 None of the above 20 21 20 2 3 25 8 62 8 36
2014 Communications or public affairs 13 26 25 0 0 24 13 61 0 16
2014 Science and technology 12 17 13 3 3 46 6 62 12 197
2014 Administration and operations 27 18 17 0 1 35 2 71 2 56
2014 Human resources 9 5 13 0 0 65 8 52 0 24
2014 Financial management 12 19 13 4 0 43 10 66 8 32
2014 Information management 25 19 6 6 0 26 17 78 11 16
2014 Information technology 19 9 9 0 0 54 9 75 0 21
2014 None of the above 18 5 30 2 0 39 5 42 4 41

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Communications or public affairs 35 34 14 0 0 15 3 84 0 31
2019 Science and technology 32 36 13 5 4 11 1 76 9 160
2019 Administration and operations 43 36 10 4 2 6 0 83 6 50
2019 Human resources 29 46 13 6 0 7 0 79 7 31
2019 Financial management 38 41 4 0 0 14 4 95 0 26
2019 Information management 60 24 8 0 8 0 0 84 8 11
2019 Information technology 60 21 11 0 0 8 0 88 0 25
2019 Policy 50 8 29 0 4 9 0 63 5 23
2019 Project management 35 39 11 4 2 8 2 82 6 56
2019 None of the above 23 41 17 3 3 14 0 74 7 34
2018 Communications or public affairs 26 35 21 0 0 18 0 75 0 26
2018 Science and technology 26 40 19 6 3 5 2 71 9 158
2018 Administration and operations 43 25 14 3 3 9 4 77 7 56
2018 Human resources 31 42 20 0 0 6 0 78 0 29
2018 Financial management 45 34 11 0 0 11 0 88 0 27
2018 Information technology 50 35 7 0 0 8 0 92 0 26
2018 Policy 25 32 3 4 7 28 0 80 15 27
2018 Project management 34 30 21 2 2 11 0 72 5 46
2018 None of the above 26 44 18 4 0 8 0 76 5 25
2017 Communications or public affairs 46 32 4 4 0 9 4 90 5 22
2017 Science and technology 30 35 17 4 3 11 1 72 9 153
2017 Administration and operations 33 38 6 2 0 22 0 90 3 52
2017 Human resources 44 47 3 3 0 3 0 94 3 34
2017 Financial management 42 51 7 0 0 0 0 93 0 27
2017 Information technology 27 45 9 0 0 18 0 89 0 22
2017 Policy 44 16 20 0 5 15 0 70 6 20
2017 Project management 22 40 9 0 2 19 8 85 3 40
2017 None of the above 36 44 13 0 3 5 0 84 3 36
2014 Communications or public affairs 26 44 12 0 0 12 6 85 0 16
2014 Science and technology 29 37 13 5 1 13 2 77 7 197
2014 Administration and operations 45 29 11 2 1 10 2 83 4 56
2014 Human resources 25 42 16 0 0 16 0 80 0 24
2014 Financial management 27 40 13 0 0 19 0 84 0 32
2014 Information management 36 25 6 6 0 26 0 83 8 16
2014 Information technology 23 32 9 5 0 27 5 80 7 21
2014 None of the above 32 24 23 0 0 20 0 71 0 41

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Communications or public affairs 6 94 31
2019 Science and technology 10 90 159
2019 Administration and operations 16 84 50
2019 Human resources 19 81 31
2019 Financial management 11 89 26
2019 Information management 20 80 11
2019 Information technology 5 95 25
2019 Policy 4 96 23
2019 Project management 5 95 56
2019 None of the above 13 87 34
2017 Science and technology 7 93 153
2017 Administration and operations 14 86 51
2017 Human resources 20 80 34
2014 Science and technology 11 89 198
2014 Human resources 20 80 24

Question 80. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Science and technology 75 25 16
2017 Science and technology 64 36 11
2014 Science and technology 82 18 21

Question 81. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Science and technology 58 33 8 0 0 0 0 92 0 12
2014 Science and technology 72 11 17 0 0 0 0 83 0 17
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 30. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Communications or public affairs 69 25 3 3 0 0 0 94 3 31
2019 Science and technology 64 22 7 3 2 1 1 88 5 160
2019 Administration and operations 90 6 2 0 2 0 0 96 2 50
2019 Human resources 68 23 6 0 3 0 0 90 3 31
2019 Financial management 74 15 8 0 4 0 0 89 4 26
2019 Information management 76 16 8 0 0 0 0 92 0 11
2019 Information technology 72 24 0 4 0 0 0 96 4 24
2019 Policy 71 25 4 0 0 0 0 96 0 23
2019 Project management 66 23 5 2 4 0 0 89 6 57
2019 None of the above 65 15 14 3 3 0 0 80 6 34
2018 Communications or public affairs 72 15 14 0 0 0 0 86 0 26
2018 Science and technology 55 28 10 2 2 1 1 85 4 153
2018 Administration and operations 68 11 13 3 5 0 0 79 8 57
2018 Human resources 47 39 10 3 0 0 0 87 3 30
2018 Financial management 57 35 4 4 0 0 0 92 4 26
2018 Information technology 62 27 8 3 0 0 0 89 3 26
2018 Policy 74 15 4 3 3 0 0 89 7 27
2018 Project management 56 28 8 7 0 0 0 84 7 46
2018 None of the above 66 25 3 0 6 0 0 91 6 25
2017 Communications or public affairs 45 32 13 4 4 0 0 78 9 22
2017 Science and technology 56 30 5 4 3 2 0 88 7 153
2017 Administration and operations 62 27 2 0 6 4 0 92 6 52
2017 Human resources 59 35 3 3 0 0 0 94 3 34
2017 Financial management 74 18 4 0 4 0 0 92 4 27
2017 Information technology 55 27 18 0 0 0 0 82 0 22
2017 Policy 69 31 0 0 0 0 0 100 0 20
2017 Project management 51 33 7 7 0 2 0 86 7 40
2017 None of the above 50 29 5 5 0 2 9 88 6 36

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Communications or public affairs 37 39 24 0 0 0 0 76 0 12
2019 Science and technology 20 50 9 4 3 2 12 81 8 68
2019 Administration and operations 35 55 0 0 9 0 0 91 9 11
2019 Project management 14 56 25 0 0 0 5 74 0 20
2019 None of the above 16 47 20 8 0 0 9 69 9 11

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Communications or public affairs 34 47 12 0 3 0 3 84 3 30
2019 Science and technology 29 52 13 4 0 1 1 83 4 160
2019 Administration and operations 39 45 10 4 2 0 0 84 6 50
2019 Human resources 45 42 6 6 0 0 0 87 6 31
2019 Financial management 42 45 13 0 0 0 0 87 0 26
2019 Information management 48 32 0 0 8 12 0 91 9 11
2019 Information technology 57 26 17 0 0 0 0 83 0 25
2019 Policy 57 26 12 0 4 0 0 83 4 23
2019 Project management 35 37 22 2 2 2 0 74 3 55
2019 None of the above 25 57 15 0 3 0 0 82 3 34
2018 Communications or public affairs 31 51 18 0 0 0 0 82 0 26
2018 Science and technology 27 52 12 4 1 3 0 82 6 157
2018 Administration and operations 48 30 9 6 0 7 0 83 7 57
2018 Human resources 39 54 3 3 0 0 0 93 3 30
2018 Financial management 41 51 4 0 0 4 0 96 0 27
2018 Information technology 46 39 4 7 0 4 0 89 7 26
2018 Policy 14 54 17 3 8 4 0 71 12 27
2018 Project management 26 45 19 7 0 2 0 73 8 46
2018 None of the above 24 49 19 9 0 0 0 72 9 25
2017 Communications or public affairs 32 50 13 4 0 0 0 82 4 22
2017 Science and technology 22 50 12 8 1 4 2 77 10 153
2017 Administration and operations 33 41 14 4 2 6 0 79 7 51
2017 Human resources 32 50 9 9 0 0 0 83 9 34
2017 Financial management 52 40 7 0 0 0 0 93 0 27
2017 Information technology 32 50 9 5 0 5 0 86 5 22
2017 Policy 14 51 6 10 5 14 0 76 17 20
2017 Project management 26 54 9 4 2 4 0 84 7 40
2017 None of the above 38 44 15 2 0 0 0 83 2 36

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Communications or public affairs 24 41 28 3 3 0 0 66 6 31
2019 Science and technology 26 38 21 13 2 1 0 64 15 160
2019 Administration and operations 45 28 10 13 2 2 0 74 16 50
2019 Human resources 29 49 6 10 7 0 0 77 16 31
2019 Financial management 35 53 12 0 0 0 0 88 0 25
2019 Information management 40 48 12 0 0 0 0 88 0 11
2019 Information technology 53 39 8 0 0 0 0 92 0 25
2019 Policy 35 42 14 9 0 0 0 77 9 23
2019 Project management 22 38 25 11 3 0 0 61 14 57
2019 None of the above 14 40 23 18 3 0 0 55 22 34
2018 Communications or public affairs 24 44 25 7 0 0 0 67 7 26
2018 Science and technology 20 36 24 14 4 1 0 57 19 157
2018 Administration and operations 39 27 17 8 5 4 0 69 13 57
2018 Human resources 25 39 13 16 3 3 0 66 20 30
2018 Financial management 27 53 11 8 0 0 0 81 8 26
2018 Information technology 39 54 4 3 0 0 0 93 3 26
2018 Policy 10 47 20 7 11 3 0 60 19 27
2018 Project management 20 41 25 9 2 2 0 63 12 46
2018 None of the above 17 60 12 11 0 0 0 77 11 25
2017 Communications or public affairs 18 46 18 18 0 0 0 64 18 22
2017 Science and technology 14 41 21 16 6 1 0 56 22 153
2017 Administration and operations 32 29 21 12 4 2 0 62 16 51
2017 Human resources 21 35 17 18 6 3 0 58 24 34
2017 Financial management 19 45 18 15 4 0 0 63 18 27
2017 Information technology 9 54 18 9 9 0 0 64 18 22
2017 Policy 30 39 11 15 5 0 0 69 20 20
2017 Project management 21 46 16 13 4 0 0 67 17 40
2017 None of the above 19 37 15 23 5 0 0 56 28 36

Work-related stress

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Communications or public affairs 45 18 19 6 5 0 8 68 11 31
2019 Science and technology 50 30 10 4 5 1 1 81 9 159
2019 Administration and operations 34 32 13 12 8 0 2 67 20 50
2019 Human resources 26 36 19 10 10 0 0 61 19 31
2019 Financial management 49 25 11 4 8 0 4 76 12 26
2019 Information management 76 8 0 0 16 0 0 84 16 11
2019 Information technology 66 27 4 0 4 0 0 92 4 25
2019 Policy 31 25 16 23 4 0 0 56 28 23
2019 Project management 52 31 14 2 2 0 0 83 3 56
2019 None of the above 51 23 3 12 6 3 3 78 19 33
2018 Communications or public affairs 51 24 11 10 4 0 0 75 14 26
2018 Science and technology 49 29 12 5 4 0 1 79 9 158
2018 Administration and operations 43 25 13 7 7 3 2 72 15 57
2018 Human resources 28 40 18 4 4 0 7 73 8 29
2018 Financial management 34 44 0 7 8 0 7 84 16 27
2018 Information technology 54 27 19 0 0 0 0 81 0 26
2018 Policy 36 32 19 7 7 0 0 68 14 27
2018 Project management 47 32 9 6 3 2 0 81 10 46
2018 None of the above 40 25 15 12 5 0 4 67 17 25
2017 Communications or public affairs 37 32 18 9 4 0 0 68 13 22
2017 Science and technology 50 25 11 7 3 1 3 78 11 152
2017 Administration and operations 41 26 21 4 6 0 2 69 10 52
2017 Human resources 45 26 6 6 3 3 11 83 10 34
2017 Financial management 33 44 16 4 0 0 4 80 4 27
2017 Information technology 76 10 10 5 0 0 0 86 5 21
2017 Policy 35 20 15 10 19 0 0 55 30 20
2017 Project management 61 20 2 11 2 0 2 84 14 39
2017 None of the above 53 26 10 5 5 0 0 80 10 36

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Communications or public affairs 21 18 33 16 11 0 0 39 28 31
2019 Science and technology 17 19 29 24 10 0 1 36 34 159
2019 Administration and operations 24 36 22 13 4 0 2 61 17 50
2019 Human resources 3 10 32 23 32 0 0 13 55 31
2019 Financial management 11 26 32 19 11 0 0 37 30 26
2019 Information management 32 56 0 12 0 0 0 88 12 11
2019 Information technology 25 19 41 8 8 0 0 44 15 25
2019 Policy 24 40 9 12 16 0 0 63 28 23
2019 Project management 9 21 36 19 15 0 0 29 35 57
2019 None of the above 12 22 27 23 16 0 0 33 39 33
2018 Communications or public affairs 13 19 24 25 18 0 0 32 44 26
2018 Science and technology 10 28 34 16 11 0 1 38 28 157
2018 Administration and operations 15 34 34 9 6 2 0 50 16 57
2018 Human resources 10 11 28 34 14 0 3 22 49 29
2018 Financial management 0 33 38 11 18 0 0 33 29 27
2018 Information technology 23 23 35 12 8 0 0 46 19 26
2018 Policy 11 32 34 8 15 0 0 43 23 27
2018 Project management 10 28 23 18 22 0 0 38 39 46
2018 None of the above 19 13 36 24 8 0 0 32 33 25
2017 Communications or public affairs 0 23 27 27 19 4 0 24 48 22
2017 Science and technology 13 19 30 23 14 0 2 32 38 152
2017 Administration and operations 22 27 23 13 9 0 6 51 24 52
2017 Human resources 3 39 27 17 11 0 3 43 30 34
2017 Financial management 8 30 26 15 22 0 0 38 37 27
2017 Information technology 18 32 23 18 9 0 0 50 27 22
2017 Policy 15 35 25 10 15 0 0 50 25 20
2017 Project management 12 19 21 35 13 0 0 31 48 39
2017 None of the above 11 28 28 13 18 0 2 39 32 36

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Communications or public affairs 27 31 14 22 6 0 0 59 28 31
2019 Science and technology 21 33 25 13 7 0 1 54 20 159
2019 Administration and operations 26 32 24 10 2 0 6 61 13 49
2019 Human resources 3 16 32 32 16 0 0 20 48 31
2019 Financial management 15 39 23 15 8 0 0 55 23 26
2019 Information management 60 24 8 8 0 0 0 84 8 11
2019 Information technology 36 37 19 8 0 0 0 73 8 25
2019 Policy 28 39 21 8 4 0 0 68 12 23
2019 Project management 19 30 18 26 7 0 0 49 33 57
2019 None of the above 6 37 28 12 18 0 0 43 29 33
2018 Communications or public affairs 30 9 35 18 7 0 0 39 25 26
2018 Science and technology 15 34 33 12 7 0 0 48 19 156
2018 Administration and operations 18 35 28 9 6 0 4 55 16 57
2018 Human resources 11 21 23 24 18 0 3 33 43 29
2018 Financial management 4 30 45 11 11 0 0 34 22 27
2018 Information technology 32 24 36 4 4 0 0 56 8 25
2018 Policy 15 52 11 11 11 0 0 67 23 27
2018 Project management 12 24 29 19 14 0 2 37 34 46
2018 None of the above 23 12 45 16 4 0 0 35 20 25
2017 Communications or public affairs 9 23 23 27 13 0 4 33 43 22
2017 Science and technology 17 28 24 19 10 0 2 46 29 150
2017 Administration and operations 23 26 24 14 6 0 8 53 21 51
2017 Human resources 9 24 38 18 9 0 3 33 27 34
2017 Financial management 11 27 29 11 22 0 0 38 33 27
2017 Information technology 18 32 32 14 5 0 0 50 18 22
2017 Policy 15 45 25 10 5 0 0 60 15 20
2017 Project management 22 18 22 27 9 0 2 40 37 40
2017 None of the above 27 26 18 21 8 0 0 54 29 36

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Communications or public affairs 27 19 31 12 10 0 0 47 22 31
2019 Science and technology 21 21 25 19 13 0 1 43 33 157
2019 Administration and operations 25 31 16 15 8 0 6 59 24 50
2019 Human resources 3 23 6 36 29 0 3 27 66 31
2019 Financial management 8 40 19 23 11 0 0 47 34 26
2019 Information management 32 8 44 16 0 0 0 40 16 11
2019 Information technology 23 29 26 8 15 0 0 52 23 25
2019 Policy 37 26 23 9 4 0 0 64 13 23
2019 Project management 9 17 27 33 12 0 2 26 46 57
2019 None of the above 15 17 30 18 20 0 0 32 38 32
2018 Communications or public affairs 13 28 37 11 11 0 0 41 22 26
2018 Science and technology 12 30 26 20 11 0 1 42 31 157
2018 Administration and operations 22 31 22 11 9 2 3 56 22 57
2018 Human resources 15 20 18 20 20 0 7 37 43 29
2018 Financial management 11 23 44 4 19 0 0 34 22 27
2018 Information technology 12 24 44 8 12 0 0 36 20 25
2018 Policy 20 35 15 15 15 0 0 54 31 26
2018 Project management 10 14 24 22 21 8 0 27 47 45
2018 None of the above 11 13 57 13 7 0 0 23 20 25
2017 Communications or public affairs 9 14 32 18 19 0 9 25 41 22
2017 Science and technology 15 22 26 20 14 1 3 38 35 153
2017 Administration and operations 21 21 27 10 11 0 10 47 23 52
2017 Human resources 9 33 27 14 15 0 3 43 30 34
2017 Financial management 8 27 33 22 11 0 0 34 33 27
2017 Information technology 9 23 32 27 9 0 0 32 36 22
2017 Policy 15 30 25 25 5 0 0 45 30 20
2017 Project management 22 2 29 26 18 0 2 25 45 40
2017 None of the above 20 19 24 23 13 0 2 39 36 36

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Communications or public affairs 38 27 21 6 8 0 0 65 14 31
2019 Science and technology 37 26 21 8 5 0 2 64 14 159
2019 Administration and operations 58 24 2 4 0 0 12 93 5 50
2019 Human resources 19 26 26 13 13 0 3 47 27 31
2019 Financial management 34 40 19 8 0 0 0 74 8 26
2019 Information management 80 8 0 0 0 0 12 100 0 11
2019 Information technology 69 23 8 0 0 0 0 92 0 25
2019 Policy 45 22 16 16 0 0 0 67 16 23
2019 Project management 24 35 23 10 2 0 6 63 13 56
2019 None of the above 36 36 16 3 6 0 3 74 9 33
2018 Communications or public affairs 39 18 18 18 7 0 0 56 25 26
2018 Science and technology 23 40 26 6 4 0 1 63 11 157
2018 Administration and operations 48 24 17 2 2 2 5 78 4 57
2018 Human resources 46 11 20 13 3 0 7 61 18 29
2018 Financial management 40 38 11 11 0 0 0 78 11 27
2018 Information technology 58 19 8 0 8 0 8 83 8 26
2018 Policy 32 25 10 19 7 3 4 61 29 27
2018 Project management 27 31 14 11 12 0 6 62 24 45
2018 None of the above 39 36 8 8 0 0 9 82 9 25
2017 Communications or public affairs 18 32 23 19 4 0 4 52 24 22
2017 Science and technology 28 33 24 8 6 0 1 62 14 152
2017 Administration and operations 42 29 10 4 2 0 13 82 6 52
2017 Human resources 29 26 15 14 3 0 12 63 20 34
2017 Financial management 33 37 11 15 0 0 4 73 15 27
2017 Information technology 46 27 14 9 0 0 5 76 9 22
2017 Policy 30 50 10 6 5 0 0 79 10 20
2017 Project management 23 30 31 2 9 0 4 56 11 40
2017 None of the above 29 41 11 13 5 0 2 71 18 36

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Communications or public affairs 30 24 24 9 8 0 5 57 18 31
2019 Science and technology 30 30 21 11 7 0 1 61 18 158
2019 Administration and operations 51 26 11 6 2 2 2 81 8 50
2019 Human resources 37 27 20 7 10 0 0 64 16 30
2019 Financial management 34 37 21 4 4 0 0 71 8 26
2019 Information management 56 8 8 16 0 0 12 73 18 11
2019 Information technology 59 17 16 8 0 0 0 77 8 25
2019 Policy 34 13 40 13 0 0 0 47 13 23
2019 Project management 24 29 28 16 4 0 0 53 19 57
2019 None of the above 20 34 27 12 6 0 0 55 18 33
2018 Communications or public affairs 26 41 18 7 7 0 0 67 15 26
2018 Science and technology 19 39 23 14 6 0 0 58 20 155
2018 Administration and operations 38 31 12 11 5 2 2 71 16 56
2018 Human resources 36 22 21 10 7 0 4 61 18 29
2018 Financial management 22 41 25 11 0 0 0 64 11 27
2018 Information technology 35 23 27 0 11 0 4 60 11 26
2018 Policy 15 45 10 11 15 3 0 62 27 27
2018 Project management 22 33 20 10 16 0 0 55 26 46
2018 None of the above 28 39 24 8 0 0 0 67 8 25
2017 Communications or public affairs 23 27 27 10 13 0 0 49 23 22
2017 Science and technology 23 27 34 10 7 0 0 50 16 152
2017 Administration and operations 42 29 21 8 0 0 0 71 8 52
2017 Human resources 26 41 21 0 6 0 6 72 6 34
2017 Financial management 22 38 22 18 0 0 0 60 18 27
2017 Information technology 23 36 36 5 0 0 0 59 5 22
2017 Policy 45 20 25 5 5 0 0 65 9 20
2017 Project management 21 37 25 15 2 0 0 58 18 40
2017 None of the above 27 33 26 8 3 0 2 62 12 35

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Communications or public affairs 23 36 31 6 5 0 0 59 11 31
2019 Science and technology 22 35 23 16 3 1 1 58 20 159
2019 Administration and operations 39 26 25 2 2 2 4 69 4 50
2019 Human resources 13 36 35 13 3 0 0 49 16 31
2019 Financial management 37 48 8 8 0 0 0 85 8 26
2019 Information management 44 24 32 0 0 0 0 68 0 11
2019 Information technology 33 48 8 8 4 0 0 81 11 25
2019 Policy 32 34 17 8 9 0 0 66 16 23
2019 Project management 14 35 26 15 5 4 2 52 21 57
2019 None of the above 26 29 28 13 3 0 0 55 16 32
2018 Communications or public affairs 35 20 28 17 0 0 0 55 17 26
2018 Science and technology 17 34 25 16 6 1 1 53 22 157
2018 Administration and operations 41 32 14 5 5 4 0 76 10 56
2018 Human resources 14 18 30 20 10 0 7 35 33 29
2018 Financial management 25 60 15 0 0 0 0 85 0 27
2018 Information technology 46 38 8 8 0 0 0 85 8 26
2018 Policy 19 34 29 11 4 0 4 55 15 26
2018 Project management 9 42 30 11 6 0 2 52 17 46
2018 None of the above 19 44 28 8 0 0 0 63 8 25
2017 Communications or public affairs 18 31 37 4 9 0 0 49 14 22
2017 Science and technology 16 36 19 19 9 1 1 53 28 153
2017 Administration and operations 37 26 21 12 0 2 2 65 12 51
2017 Human resources 24 35 29 6 3 0 3 61 9 34
2017 Financial management 49 29 7 15 0 0 0 78 15 27
2017 Information technology 32 36 27 0 5 0 0 68 5 22
2017 Policy 35 30 25 5 5 0 0 65 10 20
2017 Project management 14 33 33 11 4 2 2 49 17 40
2017 None of the above 19 26 29 23 3 0 0 45 26 35

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Communications or public affairs 38 18 22 17 5 0 0 56 22 31
2019 Science and technology 20 33 31 10 6 0 1 53 16 158
2019 Administration and operations 29 33 28 4 2 2 2 65 6 50
2019 Human resources 6 36 39 6 13 0 0 42 19 31
2019 Financial management 26 28 19 26 0 0 0 55 26 26
2019 Information management 40 24 36 0 0 0 0 64 0 11
2019 Information technology 36 44 8 11 0 0 0 80 11 25
2019 Policy 37 34 18 7 4 0 0 71 11 23
2019 Project management 6 38 35 15 5 2 0 45 20 57
2019 None of the above 15 40 23 9 12 0 0 56 21 33
2018 Communications or public affairs 13 33 33 21 0 0 0 46 21 26
2018 Science and technology 14 32 34 12 7 1 1 47 19 155
2018 Administration and operations 29 34 18 13 5 0 2 64 18 56
2018 Human resources 11 17 30 25 10 0 7 30 38 29
2018 Financial management 7 45 36 8 4 0 0 52 11 27
2018 Information technology 31 35 23 8 4 0 0 66 12 26
2018 Policy 15 29 40 8 7 0 0 45 15 26
2018 Project management 10 33 32 23 2 0 0 42 25 46
2018 None of the above 20 23 39 17 0 0 0 43 17 25
2017 Communications or public affairs 9 45 28 9 9 0 0 54 18 22
2017 Science and technology 13 36 21 20 10 0 1 49 30 153
2017 Administration and operations 25 28 24 12 7 0 4 55 20 52
2017 Human resources 9 35 33 6 14 0 3 45 21 34
2017 Financial management 8 48 22 8 15 0 0 56 22 27
2017 Information technology 23 41 14 18 5 0 0 64 23 22
2017 Policy 20 31 19 20 6 5 0 53 26 20
2017 Project management 22 29 15 23 9 0 2 52 32 40
2017 None of the above 20 22 24 23 9 0 2 43 32 35

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Communications or public affairs 27 34 25 11 3 0 0 61 14 31
2019 Science and technology 25 34 24 10 5 0 1 60 16 160
2019 Administration and operations 32 36 20 6 4 0 2 70 10 50
2019 Human resources 19 32 26 13 7 3 0 54 20 31
2019 Financial management 30 37 10 15 4 0 4 70 20 26
2019 Information management 28 40 0 20 0 0 12 77 23 11
2019 Information technology 62 23 8 8 0 0 0 85 8 25
2019 Policy 17 47 12 4 19 0 0 65 23 23
2019 Project management 14 31 33 13 7 2 0 46 20 56
2019 None of the above 21 40 15 12 12 0 0 61 24 33
2018 Communications or public affairs 30 31 25 15 0 0 0 61 15 26
2018 Science and technology 16 37 28 7 10 1 1 54 17 156
2018 Administration and operations 36 34 10 13 2 2 4 75 15 56
2018 Human resources 19 26 23 14 14 0 4 47 29 29
2018 Financial management 15 52 22 11 0 0 0 67 11 27
2018 Information technology 54 23 23 0 0 0 0 77 0 26
2018 Policy 19 33 22 7 18 0 0 52 26 26
2018 Project management 16 35 32 15 2 0 0 51 17 46
2018 None of the above 17 48 25 5 5 0 0 65 10 23
2017 Communications or public affairs 4 45 41 4 4 0 0 50 9 22
2017 Science and technology 17 34 23 19 7 0 1 51 26 153
2017 Administration and operations 33 30 17 6 10 0 4 66 16 52
2017 Human resources 18 35 30 14 3 0 0 53 17 34
2017 Financial management 33 41 7 11 7 0 0 74 18 27
2017 Information technology 41 32 23 5 0 0 0 73 5 22
2017 Policy 15 39 25 10 10 0 0 55 21 20
2017 Project management 16 37 25 11 9 0 2 54 21 40
2017 None of the above 28 21 29 10 9 0 2 51 19 35

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Communications or public affairs 32 34 21 6 8 0 0 66 14 31
2019 Science and technology 36 31 18 9 6 0 0 67 15 159
2019 Administration and operations 42 26 16 6 8 0 2 70 14 49
2019 Human resources 36 42 10 10 3 0 0 77 13 31
2019 Financial management 45 32 11 8 0 0 4 80 8 26
2019 Information management 44 20 8 8 8 0 12 73 18 11
2019 Information technology 70 19 11 0 0 0 0 89 0 25
2019 Policy 41 41 9 9 0 0 0 82 9 23
2019 Project management 38 20 21 10 11 0 0 58 21 57
2019 None of the above 43 27 12 6 9 0 3 72 16 33

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Communications or public affairs 51 16 16 16 0 0 0 67 16 31
2019 Science and technology 33 32 21 11 2 1 1 65 13 159
2019 Administration and operations 39 37 12 4 4 0 4 79 8 50
2019 Human resources 10 23 26 22 19 0 0 33 42 31
2019 Financial management 37 36 15 4 4 4 0 76 8 24
2019 Information management 40 32 8 8 0 0 12 82 9 11
2019 Information technology 53 24 20 4 0 0 0 76 4 24
2019 Policy 45 37 9 9 0 0 0 82 9 23
2019 Project management 23 37 23 7 8 2 0 61 15 57
2019 None of the above 32 14 31 10 12 0 0 46 22 32
2018 Communications or public affairs 36 24 29 10 0 0 0 61 10 26
2018 Science and technology 28 34 21 10 6 0 1 62 16 155
2018 Administration and operations 25 40 21 5 5 0 4 68 10 55
2018 Human resources 15 23 22 24 15 0 0 38 39 29
2018 Financial management 30 55 11 4 0 0 0 85 4 27
2018 Information technology 32 32 24 12 0 0 0 64 12 25
2018 Policy 29 33 19 8 11 0 0 62 19 26
2018 Project management 8 36 29 17 6 2 2 46 24 46
2018 None of the above 35 24 33 7 0 0 0 60 7 25
2017 Communications or public affairs 32 36 9 14 9 0 0 68 23 22
2017 Science and technology 25 36 17 12 6 1 3 64 18 153
2017 Administration and operations 29 29 22 6 6 0 8 63 12 52
2017 Human resources 20 18 15 29 12 0 6 41 43 34
2017 Financial management 11 55 18 8 0 8 0 72 8 27
2017 Information technology 23 46 14 18 0 0 0 68 18 22
2017 Policy 30 41 24 5 0 0 0 71 5 20
2017 Project management 29 26 27 4 9 0 4 58 14 40
2017 None of the above 39 8 22 15 12 0 5 49 28 35

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Communications or public affairs 68 8 24 0 0 0 0 76 0 31
2019 Science and technology 72 22 3 0 2 0 1 95 2 155
2019 Administration and operations 80 12 2 2 0 0 4 96 2 50
2019 Human resources 65 20 6 6 3 0 0 84 10 31
2019 Financial management 71 21 4 0 4 0 0 92 4 26
2019 Information management 76 8 0 16 0 0 0 84 16 11
2019 Information technology 67 11 21 0 0 0 0 79 0 25
2019 Policy 48 26 8 4 13 0 0 75 17 23
2019 Project management 61 30 7 2 0 0 0 91 2 57
2019 None of the above 63 27 3 0 3 0 3 93 3 32
2018 Communications or public affairs 40 42 10 4 0 4 0 85 4 25
2018 Science and technology 68 24 4 2 2 0 1 92 4 156
2018 Administration and operations 75 9 0 5 5 0 6 89 11 54
2018 Human resources 67 22 7 0 0 0 4 93 0 29
2018 Financial management 63 25 4 4 0 0 4 92 4 27
2018 Information technology 70 19 0 8 4 0 0 88 12 26
2018 Policy 45 30 7 4 15 0 0 75 18 26
2018 Project management 60 26 12 2 0 0 0 86 2 45
2018 None of the above 80 13 3 3 0 0 0 93 3 24
2017 Communications or public affairs 59 27 4 4 4 0 0 87 9 22
2017 Science and technology 71 23 4 1 1 0 1 94 1 152
2017 Administration and operations 78 15 4 0 2 0 0 94 2 52
2017 Human resources 68 23 6 0 0 0 3 94 0 34
2017 Financial management 74 18 4 4 0 0 0 92 4 27
2017 Information technology 73 9 5 5 9 0 0 82 14 22
2017 Policy 29 36 5 16 14 0 0 65 30 20
2017 Project management 77 9 12 0 0 0 2 88 0 40
2017 None of the above 67 23 8 0 0 0 2 92 0 36

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Communications or public affairs 82 11 0 0 0 0 8 100 0 31
2019 Science and technology 83 7 2 1 1 1 5 96 2 157
2019 Administration and operations 82 4 4 0 0 0 10 96 0 50
2019 Human resources 80 3 0 0 3 0 13 96 4 30
2019 Financial management 85 8 0 0 0 0 8 100 0 26
2019 Information management 84 8 0 0 0 0 8 100 0 11
2019 Information technology 89 8 0 0 0 0 4 100 0 25
2019 Policy 78 17 0 4 0 0 0 96 4 23
2019 Project management 80 11 2 0 0 0 7 98 0 57
2019 None of the above 70 18 3 0 3 0 6 94 3 33
2018 Communications or public affairs 63 21 6 7 0 0 3 86 7 26
2018 Science and technology 79 15 2 2 0 0 2 96 2 157
2018 Administration and operations 79 4 4 4 0 0 9 91 5 56
2018 Human resources 84 3 4 0 0 0 10 96 0 29
2018 Financial management 81 11 0 0 0 4 4 100 0 26
2018 Information technology 85 4 4 0 0 0 8 96 0 26
2018 Policy 82 11 4 0 0 0 4 96 0 26
2018 Project management 69 10 11 0 0 2 8 88 0 46
2018 None of the above 85 15 0 0 0 0 0 100 0 25

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Communications or public affairs 75 8 6 5 0 3 3 89 5 31
2019 Science and technology 65 16 7 4 7 0 1 82 11 159
2019 Administration and operations 72 10 6 4 2 0 6 88 6 50
2019 Human resources 81 6 3 0 3 0 6 93 3 31
2019 Financial management 77 19 0 0 0 0 4 100 0 26
2019 Information management 80 0 8 0 0 0 12 91 0 11
2019 Information technology 85 11 4 0 0 0 0 96 0 25
2019 Policy 87 13 0 0 0 0 0 100 0 23
2019 Project management 64 16 7 5 3 2 2 84 9 57
2019 None of the above 66 6 16 6 3 0 3 75 9 33
2018 Communications or public affairs 77 15 4 0 0 0 4 96 0 25
2018 Science and technology 69 14 6 3 6 0 2 85 9 156
2018 Administration and operations 74 15 2 4 3 0 2 91 7 55
2018 Human resources 66 17 7 0 0 0 10 92 0 29
2018 Financial management 70 8 7 4 0 4 7 87 5 27
2018 Information technology 92 4 0 0 0 0 4 100 0 26
2018 Policy 81 8 4 0 7 0 0 89 7 26
2018 Project management 64 8 15 2 4 0 6 77 6 46
2018 None of the above 82 7 7 0 3 0 0 89 3 25
2017 Communications or public affairs 91 9 0 0 0 0 0 100 0 22
2017 Science and technology 69 13 6 4 4 1 4 86 9 152
2017 Administration and operations 81 8 5 2 4 0 0 89 5 52
2017 Human resources 71 9 6 0 3 0 12 90 4 34
2017 Financial management 81 4 4 4 4 0 4 88 8 26
2017 Information technology 82 5 5 9 0 0 0 86 9 22
2017 Policy 75 10 0 5 5 0 5 90 10 20
2017 Project management 65 24 2 2 2 0 4 93 5 40
2017 None of the above 69 13 10 3 3 0 2 84 6 36

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Communications or public affairs 60 25 6 6 3 0 0 86 8 31
2019 Science and technology 58 23 12 3 3 0 1 82 5 158
2019 Administration and operations 63 22 8 4 0 0 4 88 4 50
2019 Human resources 61 20 10 3 3 0 3 83 7 31
2019 Financial management 53 24 11 4 4 0 4 80 8 26
2019 Information management 72 16 0 0 0 0 12 100 0 11
2019 Information technology 70 23 8 0 0 0 0 92 0 25
2019 Policy 75 17 4 4 0 0 0 91 4 23
2019 Project management 58 19 16 5 2 0 0 77 7 56
2019 None of the above 32 19 40 0 3 0 6 54 3 33
2018 Communications or public affairs 75 18 0 0 4 0 4 96 4 26
2018 Science and technology 57 28 10 3 2 0 1 85 5 157
2018 Administration and operations 64 16 11 4 3 0 2 81 7 55
2018 Human resources 39 33 11 10 0 3 3 77 11 30
2018 Financial management 55 18 7 8 8 0 4 76 17 27
2018 Information technology 85 8 8 0 0 0 0 92 0 26
2018 Policy 55 34 7 0 4 0 0 89 4 26
2018 Project management 52 30 10 2 4 0 2 83 6 46
2018 None of the above 73 19 4 3 0 0 0 93 3 25
2017 Communications or public affairs 61 24 5 6 5 0 0 85 10 21
2017 Science and technology 55 25 12 4 1 0 2 82 6 152
2017 Administration and operations 64 17 11 4 2 0 2 83 6 52
2017 Human resources 48 29 9 6 3 0 6 82 9 34
2017 Financial management 55 23 4 8 4 0 7 84 12 27
2017 Information technology 55 32 5 5 5 0 0 86 9 22
2017 Policy 60 35 0 0 0 0 5 100 0 20
2017 Project management 54 30 11 0 2 0 2 86 2 40
2017 None of the above 56 21 16 3 3 0 2 79 5 36

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Communications or public affairs 66 12 16 0 3 0 3 80 3 31
2019 Science and technology 60 18 8 6 6 1 2 79 12 156
2019 Administration and operations 76 12 6 2 2 0 2 90 4 49
2019 Human resources 68 19 3 0 6 0 3 90 7 31
2019 Financial management 81 11 0 0 4 0 4 96 4 26
2019 Information management 72 8 8 0 0 0 12 91 0 11
2019 Information technology 89 0 11 0 0 0 0 89 0 25
2019 Policy 58 29 12 0 0 0 0 88 0 23
2019 Project management 60 21 5 13 2 0 0 81 14 57
2019 None of the above 55 20 16 3 3 0 3 77 6 33
2018 Communications or public affairs 74 15 4 4 0 0 4 92 4 25
2018 Science and technology 53 21 13 8 4 0 1 76 11 157
2018 Administration and operations 80 5 2 3 8 0 2 87 12 55
2018 Human resources 67 3 17 9 0 0 3 73 9 30
2018 Financial management 66 11 8 8 0 0 7 83 8 27
2018 Information technology 92 8 0 0 0 0 0 100 0 26
2018 Policy 39 29 14 10 7 0 0 68 17 27
2018 Project management 63 18 12 0 4 0 2 83 4 44
2018 None of the above 57 16 17 6 3 0 0 73 9 25
2017 Communications or public affairs 63 9 19 0 4 0 4 76 5 22
2017 Science and technology 54 21 9 8 6 1 2 77 14 152
2017 Administration and operations 75 8 2 7 4 0 4 86 12 52
2017 Human resources 59 12 9 6 6 0 9 77 13 34
2017 Financial management 70 11 4 4 4 0 7 88 8 27
2017 Information technology 59 23 9 9 0 0 0 82 9 22
2017 Policy 69 21 0 0 5 0 5 95 5 20
2017 Project management 71 14 9 0 4 0 2 86 4 40
2017 None of the above 66 15 14 0 3 0 2 83 3 36

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Communications or public affairs 63 6 3 3 3 0 22 89 8 31
2019 Science and technology 64 14 4 0 1 0 17 93 2 158
2019 Administration and operations 46 8 6 4 0 2 34 85 6 49
2019 Human resources 42 3 6 0 3 3 42 83 6 31
2019 Financial management 58 15 4 4 0 0 19 91 5 26
2019 Information management 64 8 0 0 0 0 28 100 0 11
2019 Information technology 73 4 4 0 0 0 19 95 0 25
2019 Policy 67 8 8 0 0 0 17 91 0 23
2019 Project management 63 12 5 0 0 0 20 94 0 56
2019 None of the above 65 17 3 0 0 0 15 96 0 34
2018 Communications or public affairs 54 15 4 4 0 0 24 90 5 26
2018 Science and technology 57 14 5 2 0 0 22 90 3 157
2018 Administration and operations 55 10 2 0 2 0 32 95 2 56
2018 Human resources 40 10 7 3 0 0 40 83 6 30
2018 Financial management 52 15 8 4 8 0 15 78 13 27
2018 Information technology 64 20 0 0 0 0 16 100 0 25
2018 Policy 56 19 4 7 0 0 14 87 8 27
2018 Project management 56 8 7 0 0 0 30 91 0 46
2018 None of the above 52 15 4 4 0 0 25 89 6 25
2017 Communications or public affairs 54 10 9 0 0 4 22 88 0 22
2017 Science and technology 59 13 5 1 0 0 23 93 1 152
2017 Administration and operations 60 10 4 2 0 0 25 93 2 52
2017 Human resources 44 6 3 0 0 0 46 93 0 34
2017 Financial management 55 4 7 4 4 0 26 80 10 27
2017 Information technology 67 10 5 5 0 0 14 89 6 21
2017 Policy 55 21 0 0 0 0 24 100 0 20
2017 Project management 59 14 7 0 0 0 20 91 0 40
2017 None of the above 56 20 8 0 0 0 15 90 0 36

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Communications or public affairs 81 12 3 0 0 0 5 97 0 31
2019 Science and technology 82 10 4 1 1 0 3 95 1 158
2019 Administration and operations 80 12 0 0 0 0 8 100 0 50
2019 Human resources 65 16 3 6 0 0 10 90 7 31
2019 Financial management 90 6 0 0 0 0 4 100 0 25
2019 Information management 88 0 0 0 0 0 12 100 0 11
2019 Information technology 85 8 0 8 0 0 0 92 8 25
2019 Policy 83 12 0 0 0 0 4 100 0 23
2019 Project management 78 9 4 2 0 0 8 94 2 57
2019 None of the above 63 22 9 0 3 0 3 88 4 32
2018 Communications or public affairs 61 25 10 0 0 0 4 89 0 26
2018 Science and technology 72 16 3 1 1 0 7 95 1 156
2018 Administration and operations 82 4 6 0 2 2 6 92 2 56
2018 Human resources 64 13 3 0 3 0 17 93 4 30
2018 Financial management 67 15 0 0 0 0 18 100 0 27
2018 Information technology 65 23 4 4 4 0 0 88 8 26
2018 Policy 60 18 8 4 7 0 3 80 12 27
2018 Project management 74 12 2 0 0 0 12 98 0 45
2018 None of the above 81 12 4 0 0 0 4 96 0 25
2017 Communications or public affairs 72 13 5 0 0 0 9 94 0 22
2017 Science and technology 71 16 5 2 0 1 5 93 2 152
2017 Administration and operations 75 10 5 0 0 0 9 94 0 52
2017 Human resources 70 9 0 0 0 3 18 100 0 33
2017 Financial management 74 11 0 0 4 0 11 96 4 27
2017 Information technology 82 0 5 9 0 0 5 86 10 22
2017 Policy 44 37 0 5 0 0 14 94 6 20
2017 Project management 75 14 7 0 0 0 5 93 0 39
2017 None of the above 74 18 8 0 0 0 0 92 0 36

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Communications or public affairs 61 14 6 12 5 0 3 77 17 31
2019 Science and technology 82 9 5 2 1 0 1 92 4 159
2019 Administration and operations 75 15 6 0 2 0 2 92 2 50
2019 Human resources 75 10 6 0 3 0 6 90 3 31
2019 Financial management 77 11 8 0 0 0 4 92 0 26
2019 Information management 60 0 12 8 8 0 12 68 18 11
2019 Information technology 96 0 0 0 4 0 0 96 4 25
2019 Policy 88 8 0 0 4 0 0 96 4 23
2019 Project management 76 12 2 3 4 0 4 91 7 57
2019 None of the above 87 4 0 0 3 0 6 97 3 33
2018 Communications or public affairs 65 17 0 7 4 0 7 88 12 26
2018 Science and technology 75 13 6 3 1 0 1 90 5 157
2018 Administration and operations 79 6 5 2 2 2 4 91 4 56
2018 Human resources 70 10 3 0 4 0 13 92 5 30
2018 Financial management 75 11 0 0 0 0 15 100 0 27
2018 Information technology 88 4 8 0 0 0 0 92 0 26
2018 Policy 79 0 7 0 14 0 0 79 14 27
2018 Project management 73 6 4 4 0 0 13 91 5 46
2018 None of the above 73 20 0 0 4 0 4 96 4 25
2017 Communications or public affairs 82 5 0 0 9 0 4 91 9 22
2017 Science and technology 70 14 7 2 3 0 3 87 5 153
2017 Administration and operations 64 13 7 7 6 0 2 79 14 52
2017 Human resources 76 6 6 0 3 0 9 90 3 34
2017 Financial management 82 8 0 4 0 0 7 96 4 27
2017 Information technology 95 5 0 0 0 0 0 100 0 22
2017 Policy 81 14 0 0 0 0 5 100 0 20
2017 Project management 70 9 5 10 2 0 4 82 13 40
2017 None of the above 70 13 5 0 7 0 5 87 8 36

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Communications or public affairs 51 31 11 8 0 0 0 82 8 31
2019 Science and technology 60 23 10 2 2 0 3 85 4 159
2019 Administration and operations 54 22 16 2 2 0 4 79 4 49
2019 Human resources 52 19 16 10 0 0 3 73 10 31
2019 Financial management 56 23 17 0 4 0 0 79 4 26
2019 Information management 56 28 8 0 8 0 0 84 8 11
2019 Information technology 60 25 8 0 8 0 0 85 8 25
2019 Policy 78 22 0 0 0 0 0 100 0 23
2019 Project management 59 23 12 2 0 0 4 86 2 56
2019 None of the above 67 11 6 3 6 0 6 84 10 33
2018 Communications or public affairs 50 29 7 6 4 0 4 82 10 26
2018 Science and technology 59 29 7 3 1 0 1 89 5 157
2018 Administration and operations 47 32 12 7 0 2 0 81 7 56
2018 Human resources 40 24 26 0 0 0 10 71 0 30
2018 Financial management 49 40 7 0 4 0 0 89 4 27
2018 Information technology 62 15 15 3 4 0 0 77 7 26
2018 Policy 58 21 7 10 4 0 0 79 14 27
2018 Project management 55 18 14 6 0 0 7 79 7 46
2018 None of the above 67 28 4 0 0 0 0 96 0 24
2017 Communications or public affairs 68 18 9 4 0 0 0 86 4 22
2017 Science and technology 54 29 11 2 1 0 3 86 3 152
2017 Administration and operations 62 17 17 0 0 2 2 83 0 52
2017 Human resources 38 27 23 3 0 0 9 71 3 34
2017 Financial management 37 30 26 7 0 0 0 67 7 27
2017 Information technology 55 18 18 5 5 0 0 73 9 22
2017 Policy 56 29 10 6 0 0 0 85 6 20
2017 Project management 51 31 9 5 0 0 4 86 5 40
2017 None of the above 66 22 5 5 0 0 2 90 5 36

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Communications or public affairs 17 34 31 12 6 0 0 51 18 31
2019 Science and technology 13 36 33 13 5 0 1 49 18 160
2019 Administration and operations 19 46 24 9 2 0 0 64 11 50
2019 Human resources 3 16 42 29 10 0 0 20 38 31
2019 Financial management 4 32 56 8 0 0 0 36 8 26
2019 Information management 32 20 40 8 0 0 0 52 8 11
2019 Information technology 36 41 23 0 0 0 0 77 0 25
2019 Policy 27 37 24 12 0 0 0 63 12 23
2019 Project management 7 24 42 26 2 0 0 31 28 56
2019 None of the above 20 26 34 17 3 0 0 46 21 34
2018 Communications or public affairs 7 22 53 11 7 0 0 29 18 26
2018 Science and technology 10 31 41 13 6 0 0 41 19 157
2018 Administration and operations 19 39 26 15 0 0 0 58 15 57
2018 Human resources 6 28 29 26 10 0 0 34 37 30
2018 Financial management 7 25 53 15 0 0 0 33 15 27
2018 Information technology 24 32 40 4 0 0 0 56 4 25
2018 Policy 11 28 39 15 7 0 0 39 22 27
2018 Project management 4 28 44 18 6 0 0 32 24 46
2018 None of the above 8 17 63 12 0 0 0 25 12 25
2017 Communications or public affairs 9 18 46 23 4 0 0 27 27 22
2017 Science and technology 8 21 44 22 6 0 0 28 28 153
2017 Administration and operations 15 39 37 8 2 0 0 54 9 52
2017 Human resources 0 29 47 12 12 0 0 29 24 34
2017 Financial management 11 37 33 15 4 0 0 49 18 27
2017 Information technology 27 18 27 18 5 5 0 48 24 22
2017 Policy 5 54 22 15 5 0 0 58 19 20
2017 Project management 10 18 48 20 4 0 0 28 24 40
2017 None of the above 5 21 41 15 17 0 0 26 32 36

Question 76. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Communications or public affairs 9 13 39 27 12 0 0 39 22 31
2019 Science and technology 6 19 40 19 17 0 0 35 25 160
2019 Administration and operations 2 11 40 39 8 0 0 47 13 50
2019 Human resources 26 16 39 13 6 0 0 19 42 31
2019 Financial management 4 29 30 30 8 0 0 38 32 26
2019 Information management 0 16 28 16 40 0 0 56 16 11
2019 Information technology 4 8 29 30 29 0 0 59 11 25
2019 Policy 4 12 38 24 21 0 0 45 17 23
2019 Project management 3 27 50 13 7 0 0 20 30 57
2019 None of the above 6 32 32 14 16 0 0 30 38 34
2018 Communications or public affairs 4 18 42 29 7 0 0 36 22 26
2018 Science and technology 7 15 43 27 8 0 0 35 22 158
2018 Administration and operations 6 13 49 24 8 0 0 32 19 56
2018 Human resources 7 37 29 21 7 0 0 27 44 30
2018 Financial management 4 15 45 33 4 0 0 37 19 27
2018 Information technology 4 0 46 31 19 0 0 50 4 26
2018 Policy 4 22 44 26 4 0 0 30 26 26
2018 Project management 5 23 41 28 2 0 0 30 29 45
2018 None of the above 0 23 47 21 8 0 0 30 23 25
2017 Communications or public affairs 0 23 45 23 9 0 0 32 23 22
2017 Science and technology 4 22 37 24 12 0 2 36 27 153
2017 Administration and operations 4 11 40 33 12 0 0 45 15 52
2017 Human resources 9 23 50 18 0 0 0 18 32 34
2017 Financial management 4 11 55 19 11 0 0 31 15 27
2017 Information technology 5 18 36 23 18 0 0 41 23 22
2017 Policy 5 20 19 30 25 0 0 56 25 20
2017 Project management 2 24 36 26 12 0 0 37 27 40
2017 None of the above 8 27 34 18 13 0 0 31 35 36
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Compensation

Pay or other compensation issues

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Communications or public affairs 46 24 22 0 3 5 0 48 52 31
2019 Science and technology 47 30 11 4 2 6 0 50 50 160
2019 Administration and operations 42 28 21 6 0 2 2 43 57 50
2019 Human resources 23 42 16 6 13 0 0 23 77 31
2019 Financial management 30 44 11 4 11 0 0 30 70 26
2019 Information management 52 20 8 0 8 0 12 59 41 11
2019 Information technology 54 35 8 4 0 0 0 54 46 25
2019 Policy 18 34 19 8 9 9 4 20 80 23
2019 Project management 32 43 16 3 0 5 0 34 66 56
2019 None of the above 29 44 9 3 11 3 0 30 70 34
2018 Communications or public affairs 47 29 14 7 4 0 0 47 53 26
2018 Science and technology 56 19 15 1 2 6 1 60 40 158
2018 Administration and operations 39 41 9 5 3 3 0 40 60 57
2018 Human resources 51 22 13 11 3 0 0 51 49 30
2018 Financial management 34 44 15 0 8 0 0 34 66 27
2018 Information technology 39 35 19 0 3 4 0 40 60 26
2018 Policy 53 22 7 14 3 0 0 53 47 27
2018 Project management 49 26 15 4 0 6 0 53 47 46
2018 None of the above 31 32 17 12 0 8 0 34 66 25
2017 Communications or public affairs 42 18 18 18 5 0 0 42 58 22
2017 Science and technology 58 14 7 2 3 15 1 69 31 153
2017 Administration and operations 49 27 11 6 2 5 0 51 49 52
2017 Human resources 65 23 0 3 0 3 6 71 29 34
2017 Financial management 34 40 15 4 0 7 0 37 63 27
2017 Information technology 82 14 5 0 0 0 0 82 18 22
2017 Policy 25 30 16 10 19 0 0 25 75 20
2017 Project management 54 20 5 2 2 9 8 65 35 40
2017 None of the above 48 18 12 5 3 13 0 56 44 36

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Communications or public affairs 70 30 16
2019 Science and technology 52 48 76
2019 Administration and operations 67 33 27
2019 Human resources 52 48 23
2019 Financial management 38 62 18
2019 Information technology 33 67 12
2019 Policy 46 54 16
2019 Project management 49 51 35
2019 None of the above 42 58 23

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Communications or public affairs 46 54 16
2019 Science and technology 67 33 75
2019 Administration and operations 60 40 27
2019 Human resources 50 50 24
2019 Financial management 64 36 18
2019 Information technology 100 0 12
2019 Policy 61 39 16
2019 Project management 77 23 35
2019 None of the above 61 39 23
2018 Communications or public affairs 50 50 14
2018 Science and technology 35 65 58
2018 Administration and operations 37 63 32
2018 Human resources 19 81 15
2018 Financial management 64 36 17
2018 Information technology 34 66 15
2018 Policy 63 37 13
2018 Project management 45 55 20
2018 None of the above 60 40 15

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Communications or public affairs 53 15 9 0 5 0 19 83 6 31
2019 Science and technology 75 9 4 2 1 1 8 92 3 159
2019 Administration and operations 47 7 12 6 10 0 18 66 19 50
2019 Human resources 45 16 16 10 13 0 0 62 22 31
2019 Financial management 49 4 13 15 8 0 11 59 26 26
2019 Information management 44 16 8 8 0 0 24 80 10 11
2019 Information technology 77 11 8 0 0 0 4 92 0 25
2019 Policy 30 20 28 9 9 0 4 52 18 23
2019 Project management 68 12 7 0 3 0 10 89 4 57
2019 None of the above 46 13 9 11 8 0 12 68 22 33
2018 Communications or public affairs 62 17 4 10 4 0 4 82 14 26
2018 Science and technology 70 5 6 2 3 1 13 88 6 157
2018 Administration and operations 59 7 5 10 3 5 11 78 16 57
2018 Human resources 58 10 7 4 7 0 14 80 13 29
2018 Financial management 60 18 0 4 11 0 7 84 16 27
2018 Information technology 70 19 4 0 3 0 4 93 3 26
2018 Policy 49 7 22 11 7 0 3 58 18 27
2018 Project management 66 6 4 4 0 0 20 90 5 46
2018 None of the above 59 4 13 4 3 4 12 76 8 25

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Communications or public affairs 33 26 19 13 10 0 0 58 23 15
2019 Science and technology 28 37 10 10 7 0 9 71 19 75
2019 Administration and operations 41 26 7 4 4 0 18 82 9 27
2019 Human resources 45 17 0 17 4 0 17 75 25 24
2019 Financial management 27 33 5 0 5 0 30 85 8 18
2019 Information technology 59 16 0 0 0 0 25 100 0 12
2019 Policy 25 39 18 0 6 0 12 72 7 16
2019 Project management 47 25 16 6 0 3 3 77 6 35
2019 None of the above 28 39 9 4 8 0 12 76 14 22
2018 Communications or public affairs 34 47 7 6 0 0 7 86 6 15
2018 Science and technology 25 40 16 6 9 0 5 68 16 59
2018 Administration and operations 32 40 12 0 7 0 10 80 7 32
2018 Human resources 46 25 7 0 0 0 22 91 0 15
2018 Financial management 35 42 12 0 0 0 12 87 0 17
2018 Information technology 40 20 27 0 0 0 13 69 0 15
2018 Policy 47 30 7 8 7 0 0 77 15 13
2018 Project management 37 18 18 9 9 0 9 60 20 20
2018 None of the above 40 32 28 0 0 0 0 72 0 15
2017 Communications or public affairs 23 39 15 8 0 0 15 73 9 13
2017 Science and technology 29 33 19 5 2 0 11 70 8 40
2017 Administration and operations 30 21 16 13 0 0 20 63 17 24
2017 Financial management 19 44 0 19 0 0 19 77 23 16
2017 Policy 53 20 0 21 6 0 0 73 27 15
2017 Project management 15 15 32 8 8 0 22 39 20 13
2017 None of the above 20 19 40 13 0 0 8 42 14 15

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Communications or public affairs 19 6 21 18 0 12 24 38 28 16
2019 Science and technology 21 30 14 8 11 4 12 61 23 76
2019 Administration and operations 18 22 4 9 15 0 33 59 35 27
2019 Human resources 13 13 4 8 4 8 50 60 30 24
2019 Financial management 6 5 5 5 22 0 57 25 62 18
2019 Information technology 43 17 0 0 0 8 33 100 0 12
2019 Policy 18 15 16 6 13 6 25 49 28 16
2019 Project management 32 17 14 3 5 8 20 69 12 35
2019 None of the above 15 19 4 0 17 5 40 61 31 22
2018 Communications or public affairs 7 13 7 19 7 0 48 37 50 15
2018 Science and technology 17 9 14 12 17 11 20 38 41 59
2018 Administration and operations 29 13 19 0 18 3 19 53 23 32
2018 Human resources 0 13 7 14 8 0 58 31 52 15
2018 Financial management 23 18 6 0 18 0 35 63 28 17
2018 Information technology 27 27 20 0 6 7 13 68 7 15
2018 Policy 15 8 18 15 30 0 15 26 53 13
2018 Project management 19 5 18 0 18 9 31 40 30 20
2018 None of the above 21 21 14 0 13 0 31 61 19 15
2017 Communications or public affairs 23 0 8 0 16 0 53 50 34 13
2017 Science and technology 15 12 21 7 9 5 31 42 25 40
2017 Administration and operations 13 12 12 9 13 0 41 42 38 24
2017 Financial management 19 12 7 12 0 6 43 62 24 16
2017 Policy 0 6 6 15 46 6 21 8 83 15
2017 Project management 15 8 16 8 16 8 30 37 38 13
2017 None of the above 13 12 21 7 0 14 33 48 13 15
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