2019 Public Service Employee Survey Results by Theme for Canada Economic Development for Quebec Regions by Question 110. Are you a member of a visible minority group?

The results of the 2019 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 34 54 9 3 0 0 0 88 3 32
2019 Non-visible minority 32 49 10 6 3 0 0 81 9 202
2018 Visible minority 35 40 14 7 4 0 0 75 11 27
2018 Non-visible minority 30 48 16 5 1 0 0 78 7 191
2017 Visible minority 25 51 7 14 2 0 0 77 16 41
2017 Non-visible minority 38 40 15 7 1 0 0 78 7 232
2014 Visible minority 26 58 13 3 0 0 0 84 3 36
2014 Non-visible minority 23 54 13 6 4 0 0 77 10 221
2011 Visible minority 31 43 11 9 5 0 0 74 15 35
2011 Non-visible minority 26 47 15 8 3 0 0 73 12 303
2008 Visible minority 32 48 12 8 0 0 0 80 8 25
2008 Non-visible minority 28 52 13 5 1 0 0 80 6 315

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 19 47 15 16 3 0 0 66 19 32
2019 Non-visible minority 27 42 17 11 3 0 0 69 13 201
2018 Visible minority 23 48 14 14 0 0 0 71 14 27
2018 Non-visible minority 27 44 20 8 2 0 0 70 9 193
2017 Visible minority 23 29 12 29 7 0 0 52 36 41
2017 Non-visible minority 29 40 15 11 5 0 0 69 16 232

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 37 57 3 3 0 0 0 94 3 32
2019 Non-visible minority 41 44 10 4 1 0 0 85 5 202
2018 Visible minority 41 51 0 8 0 0 0 92 8 27
2018 Non-visible minority 43 44 10 3 0 0 0 87 3 190
2017 Visible minority 38 44 7 7 4 0 0 82 11 41
2017 Non-visible minority 44 43 9 3 0 0 0 88 3 229
2014 Visible minority 53 36 11 0 0 0 0 89 0 36
2014 Non-visible minority 43 42 9 3 3 0 0 85 5 221
2011 Visible minority 45 38 8 8 0 0 0 83 8 35
2011 Non-visible minority 38 46 11 3 1 0 0 85 4 305

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 37 51 9 3 0 0 0 88 3 32
2019 Non-visible minority 35 48 10 4 2 0 0 83 6 201
2018 Visible minority 32 45 11 12 0 0 0 77 12 26
2018 Non-visible minority 30 52 14 4 0 0 0 82 4 193
2017 Visible minority 39 31 17 13 0 0 0 70 13 41
2017 Non-visible minority 38 39 17 5 1 0 0 78 6 228
2014 Visible minority 35 54 8 0 3 0 0 89 3 35
2014 Non-visible minority 29 54 9 7 2 0 0 82 9 221
2011 Visible minority 34 43 9 9 5 0 0 77 14 35
2011 Non-visible minority 30 53 9 6 3 0 0 82 9 304
2008 Visible minority 35 46 15 4 0 0 0 81 4 26
2008 Non-visible minority 35 52 10 2 0 0 0 87 3 315

Question 51. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 25 44 19 9 3 0 0 69 12 32
2019 Non-visible minority 36 39 14 7 3 0 0 75 10 199
2018 Visible minority 19 47 11 18 4 0 0 67 22 27
2018 Non-visible minority 31 40 21 7 1 0 0 71 8 193
2017 Visible minority 31 22 21 20 5 0 0 53 25 41
2017 Non-visible minority 33 36 19 8 3 1 0 70 11 232
2014 Visible minority 22 47 25 6 0 0 0 70 6 36
2014 Non-visible minority 22 50 17 7 3 0 0 72 11 221
2011 Visible minority 14 44 27 6 6 3 0 60 12 33
2011 Non-visible minority 15 39 26 13 5 2 0 55 19 305

Question 52. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 26 40 20 10 3 0 0 67 13 30
2019 Non-visible minority 33 41 16 5 3 1 0 76 9 202
2018 Visible minority 15 47 19 15 4 0 0 62 19 27
2018 Non-visible minority 30 43 19 8 0 0 0 73 8 193
2017 Visible minority 29 20 27 18 5 0 0 49 24 41
2017 Non-visible minority 33 39 20 5 3 0 0 72 8 232
2014 Visible minority 31 44 14 11 0 0 0 75 11 36
2014 Non-visible minority 21 53 17 5 3 0 0 74 8 221
2011 Visible minority 20 44 20 8 6 3 0 65 14 34
2011 Non-visible minority 13 42 23 16 5 1 0 56 21 304
2008 Visible minority 27 38 23 4 8 0 0 65 12 26
2008 Non-visible minority 23 48 18 9 2 0 0 71 11 315

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 38 15 22 16 9 0 0 53 25 32
2019 Non-visible minority 32 29 21 9 6 2 1 63 15 201
2018 Visible minority 23 31 19 19 8 0 0 54 27 27
2018 Non-visible minority 29 30 22 11 3 4 0 62 15 194
2017 Visible minority 27 13 20 24 14 2 0 41 39 41
2017 Non-visible minority 32 27 20 9 5 7 0 64 15 231
2014 Visible minority 25 25 28 11 11 0 0 50 22 36
2014 Non-visible minority 23 38 17 9 6 6 0 65 16 221
2011 Visible minority 17 19 35 12 8 6 3 39 22 34
2011 Non-visible minority 18 30 20 18 7 7 1 52 27 305
2008 Visible minority 19 15 27 23 4 8 4 39 30 26
2008 Non-visible minority 25 35 18 10 4 7 0 64 16 315
Top of Page

Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 41 37 10 6 3 3 0 80 10 32
2019 Non-visible minority 54 30 9 3 0 1 2 87 3 202

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 42 39 13 3 3 0 0 81 7 31
2019 Non-visible minority 45 37 8 4 5 1 0 83 9 201
2018 Visible minority 44 23 22 7 0 4 0 69 7 27
2018 Non-visible minority 39 43 11 4 1 1 0 83 5 193
2017 Visible minority 36 30 14 15 5 0 0 66 20 41
2017 Non-visible minority 42 33 14 5 4 2 0 77 8 232
2014 Visible minority 45 27 19 6 3 0 0 72 9 36
2014 Non-visible minority 38 44 10 4 2 1 1 84 6 220
2011 Visible minority 43 31 17 6 0 0 3 76 6 35
2011 Non-visible minority 40 38 11 5 3 2 0 80 9 306
2008 Visible minority 38 31 19 12 0 0 0 69 12 26
2008 Non-visible minority 32 40 15 7 4 2 0 73 12 315

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 34 50 9 7 0 0 0 84 7 32
2019 Non-visible minority 37 45 8 7 3 0 1 82 10 202
2018 Visible minority 36 42 11 12 0 0 0 78 12 27
2018 Non-visible minority 36 47 8 6 1 0 1 85 7 193
2017 Visible minority 38 24 15 18 5 0 0 62 23 41
2017 Non-visible minority 42 38 11 5 3 0 0 81 8 232
2014 Visible minority 42 36 14 9 0 0 0 78 9 36
2014 Non-visible minority 36 46 8 7 2 0 0 83 9 221
2011 Visible minority 43 34 12 11 0 0 0 77 11 35
2011 Non-visible minority 37 42 12 6 2 1 0 79 9 306
2008 Visible minority 31 27 35 8 0 0 0 58 8 26
2008 Non-visible minority 31 41 14 9 4 0 0 73 14 315

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 43 38 13 6 0 0 0 81 6 32
2019 Non-visible minority 44 39 9 4 3 0 0 84 7 202
2018 Visible minority 36 35 18 7 3 0 0 71 11 27
2018 Non-visible minority 42 38 11 6 2 0 0 81 8 193
2017 Visible minority 38 13 29 15 5 0 0 51 19 41
2017 Non-visible minority 45 33 12 6 5 0 0 78 11 231
2014 Visible minority 53 28 14 3 3 0 0 80 5 36
2014 Non-visible minority 43 41 5 7 3 0 0 84 10 221

Senior management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 18 38 16 16 9 3 0 58 26 32
2019 Non-visible minority 13 45 20 13 3 7 1 62 17 201
2018 Visible minority 18 26 22 11 15 8 0 48 28 27
2018 Non-visible minority 16 40 22 8 5 9 0 62 14 194
2017 Visible minority 19 34 19 18 7 3 0 54 26 41
2017 Non-visible minority 24 41 17 6 4 7 0 71 11 232
2014 Visible minority 25 45 22 8 0 0 0 70 8 36
2014 Non-visible minority 18 49 14 7 4 7 0 73 12 220
2011 Visible minority 14 29 34 6 3 14 0 50 10 35
2011 Non-visible minority 18 30 22 14 8 7 0 52 23 305

Question 35. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 18 38 25 10 9 0 0 56 19 32
2019 Non-visible minority 17 38 25 13 5 2 1 56 18 201
2018 Visible minority 8 36 19 19 18 0 0 44 38 27
2018 Non-visible minority 18 39 26 10 5 1 0 58 15 194
2017 Visible minority 19 29 15 27 9 0 0 49 37 41
2017 Non-visible minority 22 43 22 6 4 2 0 66 11 231
2014 Visible minority 26 22 30 14 5 3 0 49 20 36
2014 Non-visible minority 16 41 25 10 6 1 0 58 16 221
2011 Visible minority 14 24 31 20 5 6 0 40 27 35
2011 Non-visible minority 10 28 25 20 14 3 0 39 35 305
2008 Visible minority 12 35 31 15 8 0 0 46 23 26
2008 Non-visible minority 14 44 23 11 7 2 0 59 18 315

Question 36. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 9 41 25 13 9 3 0 51 23 32
2019 Non-visible minority 8 39 27 15 5 6 1 50 21 201
2018 Visible minority 8 21 37 15 15 4 0 30 31 27
2018 Non-visible minority 16 27 37 11 6 4 0 44 18 192
2017 Visible minority 10 29 22 26 7 7 0 41 35 40
2017 Non-visible minority 15 37 28 12 3 6 0 55 16 231
2014 Visible minority 17 34 22 16 3 5 2 55 21 36
2014 Non-visible minority 10 37 30 15 3 5 0 49 19 220
2011 Visible minority 8 35 31 15 5 6 0 46 21 35
2011 Non-visible minority 5 26 30 25 11 5 0 32 37 305
2008 Visible minority 8 35 31 12 12 4 0 44 24 26
2008 Non-visible minority 9 41 26 17 4 3 0 52 22 315

Question 37. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 12 40 28 13 6 0 0 53 19 32
2019 Non-visible minority 9 45 23 12 7 3 0 56 20 202
2018 Visible minority 11 36 19 19 15 0 0 47 33 27
2018 Non-visible minority 14 37 28 13 7 1 0 52 20 192
2017 Visible minority 27 29 19 15 4 6 0 60 20 41
2017 Non-visible minority 20 43 24 7 4 2 0 64 11 231
2014 Visible minority 17 51 14 13 6 0 0 68 19 36
2014 Non-visible minority 12 51 21 12 2 1 0 65 14 221
2011 Visible minority 14 27 35 14 9 0 0 41 23 34
2011 Non-visible minority 6 26 26 25 14 3 0 33 40 306
2008 Visible minority 19 27 19 23 12 0 0 46 35 26
2008 Non-visible minority 14 46 21 15 3 0 0 61 18 314
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 25 44 9 13 9 0 0 69 22 32
2019 Non-visible minority 24 49 17 8 2 0 0 73 10 202
2018 Visible minority 33 26 23 16 3 0 0 58 19 27
2018 Non-visible minority 27 36 26 9 2 0 0 64 11 191
2017 Visible minority 23 23 15 28 11 0 0 45 39 41
2017 Non-visible minority 25 41 17 11 5 0 0 66 17 232
2014 Visible minority 26 34 26 6 6 0 2 62 12 35
2014 Non-visible minority 20 40 21 11 8 0 0 60 19 221
2011 Visible minority 24 42 17 17 0 0 0 66 17 35
2011 Non-visible minority 18 46 19 12 4 0 0 64 16 306

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 22 53 15 6 3 0 0 75 10 32
2019 Non-visible minority 14 58 16 8 4 0 1 72 11 201
2018 Visible minority 22 56 8 7 7 0 0 78 14 27
2018 Non-visible minority 21 51 17 10 0 0 0 72 10 193
2017 Visible minority 26 25 25 22 2 0 0 51 24 41
2017 Non-visible minority 25 48 14 10 3 0 0 73 13 232

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 31 47 6 13 0 0 3 81 13 32
2019 Non-visible minority 37 42 12 5 3 0 0 80 8 201
2018 Visible minority 43 30 12 11 4 0 0 73 14 27
2018 Non-visible minority 32 48 14 5 1 0 0 80 6 194
2017 Visible minority 32 40 15 5 7 0 0 72 12 41
2017 Non-visible minority 35 41 13 7 4 0 0 76 11 232
2014 Visible minority 31 45 16 0 3 0 5 80 3 36
2014 Non-visible minority 33 47 11 4 3 0 1 81 7 221
2011 Visible minority 43 35 14 8 0 0 0 78 8 35
2011 Non-visible minority 33 41 16 6 3 0 1 75 9 306
2008 Visible minority 35 27 27 0 12 0 0 62 12 26
2008 Non-visible minority 27 39 17 9 7 1 0 67 16 315

Job fit and development

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 32 34 12 16 6 0 0 66 22 32
2019 Non-visible minority 26 51 11 10 1 0 0 77 12 201
2018 Visible minority 37 32 15 16 0 0 0 69 16 27
2018 Non-visible minority 20 58 12 9 1 0 0 78 10 194
2017 Visible minority 32 30 22 13 2 0 0 62 15 41
2017 Non-visible minority 28 52 10 6 4 0 0 80 10 232
2014 Visible minority 25 53 11 6 3 0 2 80 8 36
2014 Non-visible minority 34 41 15 9 0 0 1 75 9 221
2011 Visible minority 26 42 26 6 0 0 0 68 6 35
2011 Non-visible minority 27 49 14 7 2 1 0 77 9 306
2008 Visible minority 31 35 27 4 4 0 0 65 8 26
2008 Non-visible minority 35 48 11 3 2 0 0 84 5 315

Question 44. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 16 44 13 15 10 3 0 61 26 32
2019 Non-visible minority 17 52 19 7 3 1 0 70 11 201
2018 Visible minority 8 48 17 12 11 4 0 58 24 27
2018 Non-visible minority 19 43 22 10 5 0 0 62 16 193
2017 Visible minority 34 27 19 18 2 0 0 61 20 41
2017 Non-visible minority 27 47 18 5 3 0 0 74 9 232
2014 Visible minority 28 44 17 8 0 3 0 74 9 36
2014 Non-visible minority 27 38 16 15 2 2 1 66 17 221
2011 Visible minority 20 46 12 19 3 0 0 66 21 34
2011 Non-visible minority 19 46 23 9 2 1 0 65 11 306
2008 Visible minority 28 12 32 16 4 4 4 43 22 25
2008 Non-visible minority 26 47 16 8 2 0 0 74 10 314

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 22 19 31 6 22 0 0 40 28 32
2019 Non-visible minority 16 34 16 20 10 2 2 51 32 202
2018 Visible minority 8 26 29 11 22 4 0 36 34 27
2018 Non-visible minority 12 25 27 22 12 1 1 37 35 194
2017 Visible minority 16 22 10 28 24 0 0 39 52 41
2017 Non-visible minority 13 30 18 21 12 4 3 45 35 232
2014 Visible minority 11 16 34 27 9 0 3 28 37 36
2014 Non-visible minority 9 23 23 23 13 3 5 35 40 221
2011 Visible minority 8 33 31 14 14 0 0 41 28 35
2011 Non-visible minority 9 24 22 27 13 3 3 34 42 306
2008 Visible minority 0 42 27 12 12 0 8 46 25 26
2008 Non-visible minority 10 34 17 24 11 2 3 46 36 314

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 48 29 16 3 3 0 0 77 7 31
2019 Non-visible minority 48 22 14 7 5 0 5 74 12 201

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 51 16 13 3 9 6 3 73 13 32
2019 Non-visible minority 63 10 9 4 4 1 9 82 8 202

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 25 22 28 12 6 6 0 50 20 32
2019 Non-visible minority 49 28 12 6 1 1 4 80 8 201

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 28 22 12 15 16 6 0 54 33 32
2019 Non-visible minority 44 27 10 9 3 2 5 76 13 198

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 25 19 13 19 25 0 0 44 44 32
2019 Non-visible minority 24 17 15 14 24 2 4 44 40 200

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 68 10 10 3 6 0 3 80 10 31
2019 Non-visible minority 76 9 5 3 2 0 5 89 5 201

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 47 18 13 9 3 6 3 72 13 32
2019 Non-visible minority 80 8 1 2 2 2 5 94 5 201

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 52 19 0 0 3 6 20 96 4 31
2019 Non-visible minority 81 5 2 0 1 1 10 97 1 200

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 15 53 18 6 6 0 0 69 13 32
2019 Non-visible minority 20 48 14 15 3 0 0 68 18 201
2018 Visible minority 33 36 19 12 0 0 0 69 12 27
2018 Non-visible minority 22 41 20 13 2 0 1 64 16 192
2017 Visible minority 34 40 0 19 7 0 0 74 26 41
2017 Non-visible minority 23 37 22 13 5 0 0 61 18 229
2014 Visible minority 26 39 20 8 6 0 0 66 14 35
2014 Non-visible minority 18 44 18 13 6 0 0 63 19 221
2011 Visible minority 26 46 15 11 3 0 0 71 14 35
2011 Non-visible minority 21 42 18 13 5 1 0 64 18 303

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 31 47 13 3 6 0 0 78 9 32
2019 Non-visible minority 26 41 18 11 5 0 0 67 16 202
2018 Visible minority 30 51 11 8 0 0 0 81 8 26
2018 Non-visible minority 28 38 16 15 3 0 0 66 17 192
2017 Visible minority 26 35 13 17 9 0 0 61 26 41
2017 Non-visible minority 27 42 18 9 5 0 0 68 14 229
2014 Visible minority 33 38 5 17 6 0 0 72 23 36
2014 Non-visible minority 23 35 20 15 6 0 0 59 21 221

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 31 50 13 7 0 0 0 81 7 32
2019 Non-visible minority 21 54 16 7 2 0 0 75 9 196
2018 Visible minority 27 32 22 16 4 0 0 59 19 27
2018 Non-visible minority 21 46 21 11 1 0 0 67 12 193
2017 Visible minority 35 22 26 12 5 0 0 57 17 40
2017 Non-visible minority 25 49 16 8 2 0 0 74 10 229
2014 Visible minority 31 25 28 6 8 0 3 57 14 36
2014 Non-visible minority 24 45 20 8 3 0 0 70 11 221
2011 Visible minority 35 51 6 8 0 0 0 86 8 35
2011 Non-visible minority 24 54 14 5 2 0 0 78 8 304

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 9 37 38 9 3 3 0 48 13 32
2019 Non-visible minority 17 48 22 7 3 2 0 67 11 201
2018 Visible minority 8 42 23 16 4 7 0 54 21 26
2018 Non-visible minority 16 39 33 6 1 5 0 58 7 194
2017 Visible minority 12 33 25 21 7 2 0 46 28 41
2017 Non-visible minority 19 39 27 9 5 2 0 59 14 232

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 47 41 6 3 3 0 0 87 7 32
2019 Non-visible minority 38 38 12 7 4 0 1 76 12 201
2018 Visible minority 30 55 12 3 0 0 0 85 3 26
2018 Non-visible minority 35 44 11 6 3 0 1 80 10 193
2017 Visible minority 29 33 18 20 0 0 0 62 20 41
2017 Non-visible minority 33 39 15 8 4 0 1 73 12 231
2014 Visible minority 42 38 11 3 3 3 0 83 6 36
2014 Non-visible minority 26 39 19 11 2 0 3 68 13 221
2011 Visible minority 38 45 8 9 0 0 0 83 9 35
2011 Non-visible minority 28 41 15 8 3 1 4 73 11 305

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 28 53 13 3 3 0 0 81 6 32
2019 Non-visible minority 34 36 13 11 6 0 0 69 17 199
2018 Visible minority 26 50 25 0 0 0 0 75 0 27
2018 Non-visible minority 40 30 20 7 3 0 0 70 10 194
2017 Visible minority 35 37 24 4 0 0 0 72 4 41
2017 Non-visible minority 36 38 13 9 4 0 0 74 13 232
2014 Visible minority 36 30 17 16 0 0 0 66 16 36
2014 Non-visible minority 35 38 18 6 4 0 0 72 10 221
2011 Visible minority 20 56 18 5 0 0 0 77 5 35
2011 Non-visible minority 32 40 15 9 4 1 0 72 13 304
2008 Visible minority 24 52 16 8 0 0 0 76 8 25
2008 Non-visible minority 29 39 16 12 5 0 0 68 17 315

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 58 32 0 3 3 3 0 93 7 31
2019 Non-visible minority 59 27 7 3 3 1 1 88 5 202
2017 Visible minority 43 33 9 9 7 0 0 76 16 41
2017 Non-visible minority 39 37 8 8 4 2 2 80 12 232
2014 Visible minority 41 36 9 3 3 6 2 84 6 36
2014 Non-visible minority 37 29 12 10 5 3 5 71 16 221
2011 Visible minority 23 34 14 15 5 0 10 63 22 35
2011 Non-visible minority 25 29 15 15 8 3 5 59 25 305

Mobility and retention

Question 54. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2019 Visible minority 28 31 41 32
2019 Non-visible minority 26 43 31 201
2018 Visible minority 34 38 28 26
2018 Non-visible minority 26 44 30 194
2017 Visible minority 41 29 30 41
2017 Non-visible minority 26 44 30 232
2014 Visible minority 36 20 44 36
2014 Non-visible minority 24 43 33 221
2011 Visible minority 48 20 32 35
2011 Non-visible minority 29 38 33 306

Question 55. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 Visible minority 0 6 58 12 24 0 16
2017 Non-visible minority 29 14 40 3 2 12 61
2014 Visible minority 0 23 53 7 9999 16 13
2014 Non-visible minority 19 13 32 13 9999 23 54
2011 Visible minority 0 18 65 11 9999 6 17
2011 Non-visible minority 18 5 54 13 9999 10 88
Top of Page

Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 35 53 9 3 0 0 0 88 3 32
2019 Non-visible minority 30 51 12 4 2 0 0 81 6 202
2018 Visible minority 44 36 12 4 0 4 0 83 4 27
2018 Non-visible minority 33 53 11 3 0 0 0 85 4 192
2017 Visible minority 40 35 13 5 7 0 0 75 12 41
2017 Non-visible minority 36 46 13 3 2 0 0 82 5 231
2014 Visible minority 38 42 14 3 3 0 0 80 6 35
2014 Non-visible minority 33 47 13 4 2 1 0 81 6 220
2011 Visible minority 32 51 12 5 0 0 0 83 5 35
2011 Non-visible minority 24 48 16 8 3 0 0 73 11 306
2008 Visible minority 35 38 15 8 0 4 0 76 8 26
2008 Non-visible minority 34 47 13 4 1 0 0 81 6 315

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 21 63 9 6 0 0 0 84 6 32
2019 Non-visible minority 19 54 14 10 1 1 0 74 12 202
2018 Visible minority 12 53 14 14 7 0 0 65 21 27
2018 Non-visible minority 18 48 21 9 4 0 0 66 13 193
2017 Visible minority 31 37 20 10 2 0 0 68 12 41
2017 Non-visible minority 27 53 12 5 3 0 0 81 7 232
2014 Visible minority 37 46 17 0 0 0 0 83 0 36
2014 Non-visible minority 24 54 14 7 1 0 0 78 8 221
2011 Visible minority 20 49 17 12 3 0 0 68 15 35
2011 Non-visible minority 15 42 20 17 5 1 0 57 22 306

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 16 47 28 9 0 0 0 9 63 32
2019 Non-visible minority 15 34 36 9 4 0 1 13 50 202
2018 Visible minority 22 46 21 11 0 0 0 11 68 27
2018 Non-visible minority 9 39 38 9 2 1 1 11 49 194
2017 Visible minority 7 34 40 7 9 2 0 17 42 41
2017 Non-visible minority 6 31 43 12 7 0 1 19 38 232
2014 Visible minority 14 45 36 0 0 3 2 0 62 36
2014 Non-visible minority 12 33 34 16 4 0 1 20 45 221
2011 Visible minority 10 39 22 24 3 3 0 27 50 35
2011 Non-visible minority 19 39 32 5 5 0 0 10 58 305
2008 Visible minority 12 52 28 0 4 0 4 4 67 25
2008 Non-visible minority 20 36 34 7 2 0 1 9 57 305

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 13 28 28 19 9 3 0 29 42 32
2019 Non-visible minority 10 24 32 23 9 2 1 34 34 201
2018 Visible minority 11 37 26 19 4 0 3 23 50 27
2018 Non-visible minority 10 20 41 19 8 2 1 27 30 194
2017 Visible minority 9 31 23 18 7 5 7 28 46 41
2017 Non-visible minority 7 20 32 26 13 1 1 40 28 231
2014 Visible minority 14 36 39 9 0 0 2 9 50 36
2014 Non-visible minority 10 26 37 16 7 1 2 24 37 220
2011 Visible minority 12 14 31 21 14 3 5 39 28 35
2011 Non-visible minority 14 32 33 15 4 1 1 19 47 305
2008 Visible minority 4 35 27 12 12 8 4 26 43 26
2008 Non-visible minority 13 29 34 16 5 1 2 22 43 313

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 26 22 28 15 9 0 0 25 47 32
2019 Non-visible minority 29 28 26 14 2 0 1 17 57 202
2018 Visible minority 36 23 22 15 4 0 0 19 59 27
2018 Non-visible minority 30 31 23 10 5 0 2 15 62 194
2017 Visible minority 32 30 16 10 7 2 3 18 65 41
2017 Non-visible minority 33 30 26 7 3 0 0 10 63 232
2014 Visible minority 39 33 22 3 0 3 0 3 75 36
2014 Non-visible minority 35 32 20 9 3 0 2 12 68 221
2011 Visible minority 37 25 12 18 6 0 3 25 64 35
2011 Non-visible minority 45 27 16 8 3 0 0 11 73 305
2008 Visible minority 31 19 27 15 4 4 0 20 52 26
2008 Non-visible minority 33 27 23 8 6 1 3 14 63 315

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 19 19 41 9 9 3 0 19 39 32
2019 Non-visible minority 13 34 38 11 4 0 1 15 47 202
2018 Visible minority 22 18 45 11 4 0 0 14 40 27
2018 Non-visible minority 9 33 40 16 2 0 1 17 42 193
2017 Visible minority 14 37 26 14 5 2 3 20 53 41
2017 Non-visible minority 12 28 38 18 3 0 0 21 40 232
2014 Visible minority 14 31 30 19 0 6 0 21 47 36
2014 Non-visible minority 8 25 41 21 5 0 0 26 33 221
2011 Visible minority 17 19 29 18 8 3 6 29 40 35
2011 Non-visible minority 30 30 28 7 4 0 0 12 60 305
2008 Visible minority 4 44 28 12 12 0 0 24 48 25
2008 Non-visible minority 19 32 33 10 4 1 1 15 52 315

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 28 28 28 6 6 3 0 13 58 32
2019 Non-visible minority 20 33 23 13 7 1 2 21 55 202
2018 Visible minority 37 36 12 11 4 0 0 15 73 27
2018 Non-visible minority 17 34 31 11 5 0 2 17 52 193
2017 Visible minority 35 19 20 11 7 2 6 19 58 41
2017 Non-visible minority 17 27 30 15 8 0 2 24 46 229
2014 Visible minority 28 30 33 3 5 0 0 8 58 36
2014 Non-visible minority 27 33 26 6 6 1 1 13 61 221
2011 Visible minority 12 25 34 16 8 0 5 25 39 35
2011 Non-visible minority 17 30 31 14 4 1 2 19 49 306
2008 Visible minority 4 19 38 15 12 8 4 30 26 26
2008 Non-visible minority 11 27 27 24 6 1 3 31 40 315

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 22 22 35 9 6 3 3 16 46 32
2019 Non-visible minority 12 25 24 19 16 1 3 36 38 202
2018 Visible minority 22 23 25 26 4 0 0 30 44 27
2018 Non-visible minority 11 26 27 24 9 1 3 34 38 194
2017 Visible minority 17 30 20 13 8 5 7 25 53 41
2017 Non-visible minority 10 20 23 28 15 1 3 45 31 232
2014 Visible minority 21 38 19 18 3 0 0 21 60 36
2014 Non-visible minority 10 24 30 18 13 2 4 33 35 219
2011 Visible minority 12 22 43 12 5 6 0 18 36 35
2011 Non-visible minority 7 24 31 21 12 4 2 35 33 306
2008 Visible minority 4 19 27 27 12 8 4 43 26 26
2008 Non-visible minority 6 17 27 28 16 4 3 47 25 312

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 13 35 20 16 10 6 0 27 52 31
2019 Non-visible minority 13 27 38 17 3 1 1 21 40 202
2018 Visible minority 21 27 33 0 8 8 4 9 54 27
2018 Non-visible minority 18 27 36 11 4 1 2 15 47 194
2017 Visible minority 20 26 30 9 8 2 4 19 50 41
2017 Non-visible minority 16 29 36 9 6 2 2 16 47 231
2014 Visible minority 28 19 39 3 3 6 2 6 51 36
2014 Non-visible minority 18 33 34 10 3 1 1 13 52 221

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 6 9 31 34 16 3 0 52 16 32
2019 Non-visible minority 3 16 37 32 12 1 0 44 19 202

Question 40. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 6 44 22 22 3 3 0 51 26 32
2019 Non-visible minority 13 35 32 16 4 1 0 48 20 202

Respectful workplace

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 59 28 3 6 0 3 0 90 7 32
2019 Non-visible minority 52 34 5 7 1 1 0 87 8 201
2018 Visible minority 41 48 11 0 0 0 0 89 0 27
2018 Non-visible minority 49 35 7 6 2 0 0 84 8 193
2017 Visible minority 38 31 12 7 9 2 0 71 17 41
2017 Non-visible minority 49 33 8 6 3 0 0 83 9 232
2014 Visible minority 42 47 8 3 0 0 0 89 3 36
2014 Non-visible minority 48 32 11 5 3 0 0 81 8 221

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 59 31 6 3 0 0 0 90 3 32
2019 Non-visible minority 54 36 8 3 0 0 0 89 3 201
2018 Visible minority 45 44 0 12 0 0 0 88 12 27
2018 Non-visible minority 50 40 6 3 1 0 0 90 4 194
2017 Visible minority 43 40 17 0 0 0 0 83 0 41
2017 Non-visible minority 46 42 6 6 1 0 0 87 7 232
2014 Visible minority 47 45 3 5 0 0 0 92 5 36
2014 Non-visible minority 42 45 8 4 1 0 0 87 5 221

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 61 29 6 3 0 0 0 90 3 31
2019 Non-visible minority 40 45 10 2 2 0 0 86 4 202
2018 Visible minority 36 53 11 0 0 0 0 89 0 27
2018 Non-visible minority 37 45 14 3 0 1 0 83 4 194

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 19 41 19 9 10 3 0 61 19 32
2019 Non-visible minority 30 44 16 8 1 1 0 74 9 201
2018 Visible minority 12 57 18 7 4 3 0 70 11 27
2018 Non-visible minority 29 51 12 5 1 2 0 82 6 192
2017 Visible minority 22 48 20 5 5 0 0 71 9 41
2017 Non-visible minority 31 55 7 5 0 1 0 87 6 231
2014 Visible minority 25 52 17 3 0 3 0 79 3 36
2014 Non-visible minority 29 49 12 4 1 4 0 82 6 221
2011 Visible minority 22 44 26 6 3 0 0 65 9 35
2011 Non-visible minority 23 47 16 7 3 4 0 72 11 306

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 26 45 10 10 6 3 0 73 17 31
2019 Non-visible minority 34 49 10 3 1 3 0 86 4 201
2018 Visible minority 11 55 22 4 4 5 0 69 8 27
2018 Non-visible minority 30 51 11 3 1 3 0 83 5 194
2017 Visible minority 25 41 18 5 7 4 0 69 12 41
2017 Non-visible minority 35 46 13 3 1 2 0 83 4 231
2014 Visible minority 31 61 3 6 0 0 0 92 6 36
2014 Non-visible minority 34 46 14 3 1 3 0 82 4 221

Question 50. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 40 53 0 3 3 0 0 94 6 32
2019 Non-visible minority 41 45 9 3 1 0 0 86 4 201
2018 Visible minority 24 69 4 0 4 0 0 93 4 26
2018 Non-visible minority 36 50 11 1 1 0 0 86 3 194
2017 Visible minority 36 36 19 7 2 0 0 71 10 41
2017 Non-visible minority 37 48 9 4 2 0 0 86 6 231
2014 Visible minority 42 53 6 0 0 0 0 94 0 36
2014 Non-visible minority 33 53 8 4 3 0 0 86 6 221
2011 Visible minority 38 45 5 8 3 0 0 83 11 35
2011 Non-visible minority 22 46 18 8 5 1 0 69 13 306
2008 Visible minority 35 38 8 15 4 0 0 73 19 26
2008 Non-visible minority 26 55 11 5 2 0 0 82 7 314

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 31 34 22 6 0 3 3 70 7 32
2019 Non-visible minority 27 37 11 9 5 8 2 71 16 202
2018 Visible minority 16 52 14 3 11 3 0 70 15 27
2018 Non-visible minority 18 43 17 9 4 5 3 67 14 193
2017 Visible minority 27 26 16 12 9 5 5 59 24 41
2017 Non-visible minority 32 31 14 9 7 4 3 67 17 232
2014 Visible minority 31 34 14 5 9 0 8 70 15 36
2014 Non-visible minority 28 30 17 8 7 4 5 64 17 221

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 12 38 25 12 9 3 0 52 23 32
2019 Non-visible minority 19 45 14 15 6 2 0 65 21 201
2018 Visible minority 11 37 22 14 11 5 0 51 26 27
2018 Non-visible minority 28 45 9 13 3 2 0 74 16 193
2017 Visible minority 39 29 9 21 0 0 2 69 21 41
2017 Non-visible minority 33 41 12 10 1 2 0 76 12 232
2014 Visible minority 39 28 11 14 5 3 0 69 20 36
2014 Non-visible minority 28 46 10 9 5 2 0 76 14 221
2011 Visible minority 34 46 9 3 3 6 0 85 6 35
2011 Non-visible minority 30 48 10 5 4 2 0 80 10 305
2008 Visible minority 35 35 12 8 12 0 0 69 19 26
2008 Non-visible minority 30 44 11 10 3 2 0 76 13 315

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 19 32 23 16 6 0 3 53 23 31
2019 Non-visible minority 20 46 22 9 2 2 0 67 11 201
2018 Visible minority 11 25 37 16 7 4 0 38 24 27
2018 Non-visible minority 21 45 22 9 2 1 0 67 11 190

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 6 19 16 10 19 25 6 36 41 32
2019 Non-visible minority 9 21 21 17 11 15 5 38 35 202
2018 Visible minority 4 30 14 15 26 8 3 39 46 27
2018 Non-visible minority 13 23 25 18 7 11 2 41 29 194
2017 Visible minority 5 13 27 12 30 4 11 20 49 41
2017 Non-visible minority 12 27 23 13 10 10 5 46 27 232
2014 Visible minority 0 14 14 19 25 20 8 20 61 36
2014 Non-visible minority 9 27 17 18 12 13 3 43 36 221
2011 Visible minority 8 14 21 23 3 26 5 32 37 35
2011 Non-visible minority 9 19 24 19 11 13 4 34 37 306

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 47 44 3 3 3 0 0 91 6 32
2019 Non-visible minority 43 45 6 4 2 0 0 88 5 201
2017 Visible minority 31 50 10 9 0 0 0 81 9 41
2017 Non-visible minority 40 46 7 5 2 0 0 86 7 232
2014 Visible minority 47 39 3 11 0 0 0 86 11 36
2014 Non-visible minority 33 47 8 9 3 0 0 80 12 221
2011 Visible minority 55 42 0 3 0 0 0 97 3 35
2011 Non-visible minority 55 37 4 3 0 0 0 92 3 304
2008 Visible minority 58 27 8 8 0 0 0 85 8 26
2008 Non-visible minority 66 27 3 3 1 0 0 93 4 314

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 53 38 0 9 0 0 0 91 9 32
2019 Non-visible minority 41 34 10 9 6 0 0 75 15 201
2017 Visible minority 47 23 19 5 6 0 0 71 10 41
2017 Non-visible minority 42 34 8 12 5 0 0 76 17 232
2014 Visible minority 50 28 11 8 3 0 0 77 11 36
2014 Non-visible minority 43 39 6 7 5 0 0 82 12 221
2011 Visible minority 33 38 6 15 8 0 0 71 23 34
2011 Non-visible minority 42 34 11 10 3 0 0 76 13 305

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 41 50 3 3 3 0 0 90 6 32
2019 Non-visible minority 47 35 11 5 1 0 0 82 6 199
2017 Visible minority 44 34 7 13 2 0 0 77 15 40
2017 Non-visible minority 47 43 4 4 0 0 0 91 5 229
2014 Visible minority 34 41 19 3 3 0 0 75 5 36
2014 Non-visible minority 47 37 10 4 0 0 0 85 5 220

Use of official languages

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 72 19 3 6 0 0 0 91 6 32
2019 Non-visible minority 61 28 3 6 2 0 0 89 8 202
2017 Visible minority 40 49 6 2 2 0 0 89 5 41
2017 Non-visible minority 58 31 3 7 0 0 0 90 7 232
2014 Visible minority 62 30 3 5 0 0 0 92 5 36
2014 Non-visible minority 67 27 4 1 0 0 0 94 2 221
2011 Visible minority 57 35 3 6 0 0 0 92 6 35
2011 Non-visible minority 70 22 3 4 0 0 0 92 4 303
2008 Visible minority 77 19 0 0 4 0 0 96 4 26
2008 Non-visible minority 74 19 3 3 1 0 1 94 4 315

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 87 7 3 3 0 0 0 93 3 30
2019 Non-visible minority 73 21 3 2 1 0 0 94 3 202
2017 Visible minority 66 31 0 2 0 0 0 98 2 41
2017 Non-visible minority 76 17 2 3 0 0 0 94 4 232
2014 Visible minority 73 27 0 0 0 0 0 100 0 36
2014 Non-visible minority 81 14 2 2 0 0 0 96 2 221
2011 Visible minority 54 35 3 8 0 0 0 89 8 35
2011 Non-visible minority 76 19 2 1 0 0 1 97 1 305
2008 Visible minority 69 27 4 0 0 0 0 96 0 26
2008 Non-visible minority 77 14 2 2 1 0 4 95 3 315

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 90 10 0 0 0 0 0 100 0 31
2019 Non-visible minority 85 13 2 0 0 0 0 97 0 200
2017 Visible minority 75 19 0 6 0 0 0 94 6 41
2017 Non-visible minority 82 16 1 1 0 0 0 98 1 232
2014 Visible minority 84 16 0 0 0 0 0 100 0 36
2014 Non-visible minority 79 18 2 0 0 0 1 98 0 221
2011 Visible minority 75 17 3 6 0 0 0 92 6 35
2011 Non-visible minority 82 14 2 0 0 0 2 98 0 306
2008 Visible minority 77 12 0 4 0 0 8 96 4 26
2008 Non-visible minority 87 8 1 1 0 0 4 98 1 315

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 50 25 16 6 0 0 3 78 6 32
2019 Non-visible minority 44 32 16 4 1 3 0 78 5 199

Collective agreements and terms and conditions of employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 31 40 19 6 3 0 0 71 10 32
2019 Non-visible minority 20 49 13 11 5 0 3 71 16 201

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 38 41 12 3 0 0 6 83 3 32
2019 Non-visible minority 42 38 7 2 1 7 3 89 3 202

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 16 84 32
2019 Non-visible minority 9 91 202

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 9 19 19 6 0 37 9 52 12 32
2019 Non-visible minority 12 14 15 5 4 37 13 53 18 200
2018 Visible minority 8 18 18 4 4 38 11 50 15 27
2018 Non-visible minority 11 17 19 5 3 37 8 51 14 192
2017 Visible minority 12 20 15 9 10 24 11 48 29 41
2017 Non-visible minority 12 20 18 4 4 31 10 55 15 231
2014 Visible minority 3 17 22 6 3 33 17 40 17 36
2014 Non-visible minority 9 16 15 5 4 38 13 51 18 221

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 21 34 22 6 0 16 0 66 7 32
2019 Non-visible minority 25 43 14 5 4 8 0 75 10 202
2018 Visible minority 8 38 21 11 0 22 0 59 14 27
2018 Non-visible minority 20 45 18 5 1 10 2 73 7 192
2017 Visible minority 16 48 15 14 5 2 0 65 19 41
2017 Non-visible minority 25 45 16 5 2 6 0 76 8 231
2014 Visible minority 14 20 34 11 0 18 3 43 14 36
2014 Non-visible minority 16 38 19 4 3 19 1 68 8 220
2011 Visible minority 32 45 18 0 3 3 0 79 3 35
2011 Non-visible minority 23 50 18 4 2 4 0 76 6 303

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 16 84 32
2019 Non-visible minority 6 94 201

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 15 9 25 0 3 41 6 47 6 32
2019 Non-visible minority 11 17 15 3 1 45 8 60 9 200
2018 Visible minority 8 21 15 0 12 41 3 52 21 27
2018 Non-visible minority 12 17 19 2 1 39 9 55 7 193
2017 Visible minority 12 15 23 7 2 31 9 45 16 41
2017 Non-visible minority 13 22 15 3 3 35 10 64 10 232
2014 Visible minority 9 17 17 5 0 38 14 54 11 36
2014 Non-visible minority 9 15 15 3 0 45 12 57 8 221

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 19 44 19 3 3 12 0 71 7 32
2019 Non-visible minority 24 37 16 4 1 16 1 75 6 201
2018 Visible minority 12 28 18 16 7 19 0 50 28 27
2018 Non-visible minority 20 44 20 4 0 10 1 72 5 193
2017 Visible minority 14 34 29 7 5 11 0 54 14 41
2017 Non-visible minority 25 43 18 2 1 9 1 76 3 229
2014 Visible minority 23 23 9 6 0 33 6 75 10 35
2014 Non-visible minority 16 35 23 3 0 21 3 66 4 221
2011 Visible minority 25 41 15 5 0 14 0 77 6 35
2011 Non-visible minority 25 51 14 2 2 7 0 81 4 306

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 6 94 32
2019 Non-visible minority 11 89 200
2017 Visible minority 21 79 41
2017 Non-visible minority 9 91 232
2014 Non-visible minority 6 94 221

Question 80. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Non-visible minority 67 33 20
2014 Non-visible minority 78 22 14

Question 81. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Non-visible minority 60 6 22 12 0 0 0 66 12 13
2014 Non-visible minority 19 44 18 9 0 0 9 70 10 11
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Workplace well-being

A psychologically healthy workplace

Question 30. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 59 28 6 3 0 3 0 90 3 32
2019 Non-visible minority 59 29 6 2 4 0 0 88 6 202
2018 Visible minority 44 27 18 11 0 0 0 71 11 27
2018 Non-visible minority 48 37 8 4 2 1 0 86 6 194
2017 Visible minority 34 27 16 14 7 0 2 62 22 41
2017 Non-visible minority 48 30 11 4 6 2 0 79 10 232

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 18 31 32 6 6 6 0 53 13 32
2019 Non-visible minority 18 48 21 8 4 1 0 66 13 200
2018 Visible minority 16 32 31 18 0 4 0 49 19 27
2018 Non-visible minority 17 51 24 5 1 2 0 69 6 194
2017 Visible minority 23 37 30 7 4 0 0 60 11 41
2017 Non-visible minority 17 53 21 5 2 2 0 71 7 232

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 15 28 28 13 13 3 0 45 26 32
2019 Non-visible minority 18 41 19 14 7 0 0 59 21 202
2018 Visible minority 8 37 30 18 8 0 0 45 26 27
2018 Non-visible minority 18 47 20 11 3 1 0 66 14 193
2017 Visible minority 12 34 17 24 12 2 0 46 36 41
2017 Non-visible minority 13 49 17 14 4 2 0 64 19 231

Work-related stress

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 44 25 9 3 19 0 0 68 22 32
2019 Non-visible minority 38 30 18 5 7 0 2 69 13 201
2018 Visible minority 26 45 8 7 7 3 3 77 15 27
2018 Non-visible minority 36 31 16 9 6 0 2 69 15 192
2017 Visible minority 39 19 21 7 10 0 5 60 18 40
2017 Non-visible minority 40 21 17 9 9 0 4 64 18 232

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 12 16 41 12 19 0 0 28 31 32
2019 Non-visible minority 16 19 31 21 14 0 0 34 35 202
2018 Visible minority 4 30 33 19 14 0 0 34 33 27
2018 Non-visible minority 13 19 39 20 10 0 0 31 30 193
2017 Visible minority 17 22 29 20 12 0 0 39 32 41
2017 Non-visible minority 11 29 33 18 9 0 0 40 27 232

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 15 19 28 15 22 0 0 34 38 32
2019 Non-visible minority 10 22 29 24 14 0 1 32 38 201
2018 Visible minority 8 11 30 32 19 0 0 19 51 27
2018 Non-visible minority 12 18 37 25 8 0 0 30 33 193
2017 Visible minority 15 16 30 29 10 0 0 31 38 41
2017 Non-visible minority 11 30 30 19 9 0 0 42 28 231

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 15 16 25 19 25 0 0 31 44 32
2019 Non-visible minority 15 21 22 21 19 0 1 37 41 202
2018 Visible minority 4 12 33 22 25 5 0 16 50 27
2018 Non-visible minority 12 22 29 24 12 1 1 35 36 192
2017 Visible minority 20 18 18 28 17 0 0 38 45 41
2017 Non-visible minority 18 22 30 19 10 0 0 41 29 230

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 34 15 41 3 6 0 0 50 9 32
2019 Non-visible minority 37 26 19 10 7 0 2 64 17 200
2018 Visible minority 19 38 32 4 3 0 3 60 7 27
2018 Non-visible minority 33 30 23 8 5 1 1 64 13 193
2017 Visible minority 34 22 26 13 3 0 2 58 16 40
2017 Non-visible minority 37 26 20 9 4 0 5 66 13 229

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 25 18 35 6 16 0 0 43 22 32
2019 Non-visible minority 33 24 23 15 5 0 0 57 20 202
2018 Visible minority 4 30 37 18 11 0 0 34 29 27
2018 Non-visible minority 27 30 26 11 6 0 0 57 17 190
2017 Visible minority 22 23 27 9 18 0 0 46 27 41
2017 Non-visible minority 24 33 21 14 6 0 1 58 21 231

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 15 41 19 12 13 0 0 56 25 32
2019 Non-visible minority 18 37 27 11 5 1 0 56 17 202
2018 Visible minority 8 41 40 8 0 0 3 50 8 27
2018 Non-visible minority 19 33 32 11 4 1 0 52 16 191
2017 Visible minority 22 27 23 20 5 0 3 50 26 41
2017 Non-visible minority 20 33 32 11 4 0 0 54 14 231

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 12 15 38 16 19 0 0 28 34 32
2019 Non-visible minority 12 32 29 20 8 1 0 43 27 202
2018 Visible minority 4 26 29 23 15 0 3 31 39 27
2018 Non-visible minority 13 23 39 16 8 0 0 37 24 191
2017 Visible minority 18 25 24 23 10 0 0 43 32 41
2017 Non-visible minority 16 27 32 16 9 0 0 43 25 232

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 9 35 19 25 12 0 0 44 37 32
2019 Non-visible minority 22 32 22 16 7 0 0 54 24 202
2018 Visible minority 4 31 27 23 11 0 3 37 35 27
2018 Non-visible minority 16 36 27 12 9 0 0 51 21 190
2017 Visible minority 14 16 28 35 7 0 0 29 43 41
2017 Non-visible minority 22 34 20 20 5 0 0 56 24 232

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 19 28 25 12 16 0 0 47 28 32
2019 Non-visible minority 41 33 16 4 5 0 0 74 9 201

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 25 12 32 25 6 0 0 37 31 32
2019 Non-visible minority 25 35 22 14 4 0 0 59 18 199
2018 Visible minority 11 26 41 15 7 0 0 37 22 27
2018 Non-visible minority 24 32 21 15 7 0 0 56 22 191
2017 Visible minority 29 29 17 18 5 0 2 60 23 41
2017 Non-visible minority 19 36 23 12 7 0 1 56 20 232

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 56 22 15 3 3 0 0 78 6 32
2019 Non-visible minority 55 19 13 6 6 0 0 75 13 201
2018 Visible minority 37 15 22 11 12 0 3 54 23 27
2018 Non-visible minority 56 18 14 5 7 0 0 74 12 191
2017 Visible minority 59 21 15 0 0 0 6 85 0 41
2017 Non-visible minority 56 22 12 7 3 0 1 78 10 231

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 60 15 9 0 6 3 6 83 7 32
2019 Non-visible minority 78 9 4 1 1 2 5 93 3 202
2018 Visible minority 56 18 19 0 5 0 3 76 5 27
2018 Non-visible minority 73 15 5 0 2 0 4 92 3 191

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 56 25 6 9 3 0 0 81 12 32
2019 Non-visible minority 73 14 5 1 3 1 2 90 5 202
2018 Visible minority 54 23 16 0 4 0 4 80 4 26
2018 Non-visible minority 79 11 4 3 1 0 2 91 5 189
2017 Visible minority 50 7 9 19 5 0 10 63 27 41
2017 Non-visible minority 74 9 4 5 3 1 4 87 8 231

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 43 32 6 13 6 0 0 75 19 32
2019 Non-visible minority 63 22 9 5 1 0 1 85 6 201
2018 Visible minority 45 25 11 7 12 0 0 70 19 27
2018 Non-visible minority 58 25 12 4 0 0 0 83 5 191
2017 Visible minority 46 21 11 18 2 0 2 68 21 41
2017 Non-visible minority 58 24 8 5 1 0 2 85 7 231

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 53 22 3 10 12 0 0 75 22 32
2019 Non-visible minority 57 22 7 9 3 1 0 80 12 200
2018 Visible minority 56 14 7 11 8 0 3 73 20 27
2018 Non-visible minority 58 22 10 6 2 0 1 82 9 190
2017 Visible minority 41 15 5 26 9 0 4 59 37 41
2017 Non-visible minority 61 17 9 7 4 0 2 79 11 230

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 53 10 9 9 0 3 16 77 12 32
2019 Non-visible minority 52 12 9 2 1 1 25 85 3 201
2018 Visible minority 49 11 3 11 4 0 23 77 19 27
2018 Non-visible minority 54 11 9 2 0 0 24 86 3 191
2017 Visible minority 52 16 2 10 0 0 19 85 12 41
2017 Non-visible minority 51 9 5 2 1 0 32 87 5 230

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 69 9 0 13 3 0 6 83 17 32
2019 Non-visible minority 79 14 2 2 0 1 4 97 2 201
2018 Visible minority 61 21 4 3 3 0 8 88 7 27
2018 Non-visible minority 76 15 5 2 0 0 3 93 2 190
2017 Visible minority 67 11 9 5 2 0 6 83 8 41
2017 Non-visible minority 72 15 5 2 0 0 6 92 2 230

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 56 9 6 16 9 0 3 68 26 32
2019 Non-visible minority 72 12 7 6 2 0 2 85 8 202
2018 Visible minority 45 11 11 12 11 0 11 63 25 27
2018 Non-visible minority 70 13 6 6 2 0 4 86 8 190
2017 Visible minority 64 7 5 2 19 0 3 73 22 41
2017 Non-visible minority 64 11 9 8 4 0 4 79 12 231

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 50 22 19 3 6 0 0 72 9 32
2019 Non-visible minority 60 24 8 5 1 1 1 85 6 200
2018 Visible minority 34 30 21 12 0 0 3 66 12 27
2018 Non-visible minority 53 24 13 5 1 0 4 80 6 191
2017 Visible minority 52 16 16 9 2 0 5 71 12 41
2017 Non-visible minority 50 28 14 4 1 0 2 80 6 230

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 12 22 40 22 3 0 0 34 25 32
2019 Non-visible minority 11 27 38 19 4 0 0 39 23 202
2018 Visible minority 8 19 55 18 0 0 0 26 18 27
2018 Non-visible minority 9 24 48 16 3 0 0 33 19 194
2017 Visible minority 7 23 45 20 5 0 0 30 25 41
2017 Non-visible minority 10 27 42 17 3 0 0 36 21 232

Question 76. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 9 19 38 19 12 3 0 32 29 32
2019 Non-visible minority 8 20 37 20 15 0 0 35 28 200
2018 Visible minority 7 14 48 19 12 0 0 31 21 27
2018 Non-visible minority 4 17 39 30 10 0 0 40 22 194
2017 Visible minority 5 29 46 11 9 0 0 20 34 41
2017 Non-visible minority 3 20 37 28 12 0 0 40 23 232
Top of Page

Compensation

Pay or other compensation issues

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 41 28 15 9 6 0 0 41 59 32
2019 Non-visible minority 39 31 14 6 6 3 1 41 59 202
2018 Visible minority 44 30 19 0 3 0 3 46 54 27
2018 Non-visible minority 44 28 17 6 5 0 0 45 55 194
2017 Visible minority 45 20 15 5 9 3 4 48 52 41
2017 Non-visible minority 44 22 16 7 7 3 0 46 54 232

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 53 47 19
2019 Non-visible minority 59 41 116

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 63 37 19
2019 Non-visible minority 63 37 116
2018 Visible minority 72 28 14
2018 Non-visible minority 68 32 105

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 56 10 16 6 3 0 10 72 10 32
2019 Non-visible minority 54 9 7 8 6 1 14 74 17 202
2018 Visible minority 67 11 7 4 3 4 3 84 8 27
2018 Non-visible minority 55 11 10 2 6 1 15 79 9 192

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 10 21 5 16 21 0 26 43 50 19
2019 Non-visible minority 28 25 16 14 8 2 7 58 24 116
2018 Visible minority 29 30 14 13 7 0 7 64 21 14
2018 Non-visible minority 31 37 12 9 4 1 6 74 13 106
2017 Visible minority 29 26 10 21 15 0 0 54 36 20
2017 Non-visible minority 37 32 11 10 5 1 5 73 16 121

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 21 11 0 16 42 0 10 35 65 19
2019 Non-visible minority 10 10 11 11 17 5 35 34 48 116
2018 Visible minority 15 7 6 23 13 0 36 34 56 14
2018 Non-visible minority 7 12 15 11 8 4 42 35 37 107
2017 Visible minority 4 5 10 18 20 5 37 17 66 20
2017 Non-visible minority 4 11 7 9 19 5 45 31 55 121
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