2019 Public Service Employee Survey Results by Theme for Canada Economic Development for Quebec Regions by Question 97. In total, how many years have you been working in your current department or agency?

The results of the 2019 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 39 39 11 9 2 0 0 78 11 65
2019 3 to 10 years in current department or agency 31 49 10 4 7 0 0 79 11 72
2019 11 to 20 years in current department or agency 26 60 9 6 0 0 0 86 6 69
2019 More than 20 years in current department or agency 14 70 8 8 0 0 0 84 8 13
2018 Less than 3 years in current department or agency 47 35 11 5 2 0 0 82 6 63
2018 3 to 10 years in current department or agency 27 50 13 8 1 0 0 77 10 64
2018 11 to 20 years in current department or agency 22 52 20 4 2 0 0 75 6 82
2018 More than 20 years in current department or agency 11 71 9 9 0 0 0 82 9 10
2017 Less than 3 years in current department or agency 44 40 12 3 1 0 0 84 4 69
2017 3 to 10 years in current department or agency 39 37 13 9 2 0 0 76 11 87
2017 11 to 20 years in current department or agency 28 46 16 10 0 0 0 74 10 98
2017 More than 20 years in current department or agency 24 55 10 11 0 0 0 79 11 19
2014 Less than 3 years in current department or agency 28 54 13 5 0 0 0 83 5 40
2014 3 to 10 years in current department or agency 26 49 17 6 3 0 0 75 8 104
2014 11 to 20 years in current department or agency 19 59 10 7 5 0 0 78 12 90
2014 More than 20 years in current department or agency 19 67 5 5 5 0 0 86 9 22

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 32 39 18 8 3 0 0 71 11 65
2019 3 to 10 years in current department or agency 24 41 21 7 7 0 0 65 14 71
2019 11 to 20 years in current department or agency 21 49 15 14 0 0 0 71 14 69
2019 More than 20 years in current department or agency 22 48 16 15 0 0 0 69 15 13
2018 Less than 3 years in current department or agency 39 42 11 7 1 0 0 81 8 63
2018 3 to 10 years in current department or agency 24 44 23 9 0 0 0 68 9 64
2018 11 to 20 years in current department or agency 21 46 24 7 2 0 0 67 9 83
2018 More than 20 years in current department or agency 0 61 10 21 8 0 0 61 29 11
2017 Less than 3 years in current department or agency 36 34 17 9 3 0 0 71 12 69
2017 3 to 10 years in current department or agency 24 39 15 16 6 0 0 63 22 87
2017 11 to 20 years in current department or agency 23 42 15 14 7 0 0 65 20 98
2017 More than 20 years in current department or agency 31 30 5 29 6 0 0 61 34 19

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 41 43 9 5 2 0 0 84 6 65
2019 3 to 10 years in current department or agency 38 42 14 4 3 0 0 79 7 72
2019 11 to 20 years in current department or agency 42 50 7 2 0 0 0 92 2 69
2019 More than 20 years in current department or agency 37 55 8 0 0 0 0 92 0 13
2018 Less than 3 years in current department or agency 47 44 5 4 0 0 0 92 4 62
2018 3 to 10 years in current department or agency 40 44 10 6 0 0 0 84 6 63
2018 11 to 20 years in current department or agency 41 46 11 2 0 0 0 87 2 82
2018 More than 20 years in current department or agency 44 47 0 8 0 0 0 92 8 11
2017 Less than 3 years in current department or agency 47 37 9 4 3 0 0 83 7 69
2017 3 to 10 years in current department or agency 43 42 9 6 0 0 0 85 6 85
2017 11 to 20 years in current department or agency 40 51 9 0 0 0 0 91 0 98
2017 More than 20 years in current department or agency 46 37 10 6 0 0 0 84 6 18
2014 Less than 3 years in current department or agency 51 32 15 3 0 0 0 83 3 40
2014 3 to 10 years in current department or agency 42 45 7 3 3 0 0 87 6 104
2014 11 to 20 years in current department or agency 41 44 10 1 3 0 0 85 4 90
2014 More than 20 years in current department or agency 55 31 9 5 0 0 0 86 5 22

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 39 42 10 8 2 0 0 81 9 64
2019 3 to 10 years in current department or agency 32 47 12 4 4 0 0 79 8 72
2019 11 to 20 years in current department or agency 34 57 6 3 0 0 0 91 3 69
2019 More than 20 years in current department or agency 14 70 16 0 0 0 0 84 0 13
2018 Less than 3 years in current department or agency 43 48 10 0 0 0 0 90 0 62
2018 3 to 10 years in current department or agency 32 45 15 8 0 0 0 77 8 64
2018 11 to 20 years in current department or agency 20 57 17 5 1 0 0 77 6 83
2018 More than 20 years in current department or agency 27 65 0 8 0 0 0 92 8 11
2017 Less than 3 years in current department or agency 48 33 16 3 0 0 0 81 3 69
2017 3 to 10 years in current department or agency 35 39 17 9 0 0 0 74 9 84
2017 11 to 20 years in current department or agency 32 40 19 5 2 1 0 74 7 98
2017 More than 20 years in current department or agency 38 45 6 11 0 0 0 83 11 18
2014 Less than 3 years in current department or agency 41 49 5 5 0 0 0 90 5 40
2014 3 to 10 years in current department or agency 31 52 10 5 3 0 0 83 8 103
2014 11 to 20 years in current department or agency 23 59 9 7 1 0 0 83 8 90
2014 More than 20 years in current department or agency 24 53 9 9 5 0 0 77 14 22

Question 51. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 43 34 14 8 2 0 0 77 9 65
2019 3 to 10 years in current department or agency 30 37 14 13 7 0 0 66 20 71
2019 11 to 20 years in current department or agency 29 52 15 3 1 0 0 81 4 68
2019 More than 20 years in current department or agency 23 51 17 0 8 0 0 75 8 12
2018 Less than 3 years in current department or agency 47 30 16 5 2 0 0 77 6 62
2018 3 to 10 years in current department or agency 23 43 19 14 1 0 0 66 15 65
2018 11 to 20 years in current department or agency 23 48 22 6 1 0 0 71 7 83
2018 More than 20 years in current department or agency 26 35 31 8 0 0 0 61 8 11
2017 Less than 3 years in current department or agency 42 33 15 9 1 0 0 75 10 69
2017 3 to 10 years in current department or agency 32 28 22 14 4 1 0 60 17 87
2017 11 to 20 years in current department or agency 27 39 19 8 4 3 0 69 12 98
2017 More than 20 years in current department or agency 24 36 24 5 11 0 0 61 16 19
2014 Less than 3 years in current department or agency 47 35 13 5 0 0 0 83 5 40
2014 3 to 10 years in current department or agency 17 57 14 8 4 0 0 74 11 104
2014 11 to 20 years in current department or agency 20 46 23 7 4 0 0 66 11 90
2014 More than 20 years in current department or agency 5 58 28 9 0 0 0 63 9 22

Question 52. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 38 40 16 5 2 0 0 78 6 64
2019 3 to 10 years in current department or agency 29 38 13 9 10 1 0 69 19 71
2019 11 to 20 years in current department or agency 26 51 19 3 0 2 0 78 3 69
2019 More than 20 years in current department or agency 22 47 24 8 0 0 0 69 8 13
2018 Less than 3 years in current department or agency 47 37 10 5 2 0 0 84 6 62
2018 3 to 10 years in current department or agency 20 44 22 12 1 0 0 64 14 65
2018 11 to 20 years in current department or agency 21 48 22 8 0 0 0 70 8 83
2018 More than 20 years in current department or agency 26 35 31 8 0 0 0 61 8 11
2017 Less than 3 years in current department or agency 42 32 20 1 4 0 0 74 5 69
2017 3 to 10 years in current department or agency 33 30 23 11 4 0 0 63 14 87
2017 11 to 20 years in current department or agency 25 46 18 9 2 1 0 71 11 98
2017 More than 20 years in current department or agency 30 30 29 11 0 0 0 61 11 19
2014 Less than 3 years in current department or agency 48 37 10 5 0 0 0 85 5 40
2014 3 to 10 years in current department or agency 18 58 15 5 4 0 0 76 8 104
2014 11 to 20 years in current department or agency 20 48 20 9 3 0 0 68 12 90
2014 More than 20 years in current department or agency 5 67 23 5 0 0 0 72 5 22

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 37 24 18 9 9 0 2 63 19 65
2019 3 to 10 years in current department or agency 30 28 18 10 10 4 0 61 21 71
2019 11 to 20 years in current department or agency 27 32 31 6 3 2 0 60 9 69
2019 More than 20 years in current department or agency 30 24 16 15 8 0 8 58 25 13
2018 Less than 3 years in current department or agency 36 28 27 5 2 1 0 65 7 63
2018 3 to 10 years in current department or agency 27 29 17 16 6 4 0 58 24 65
2018 11 to 20 years in current department or agency 26 31 20 14 4 5 1 61 18 83
2018 More than 20 years in current department or agency 17 36 20 18 0 9 0 58 20 11
2017 Less than 3 years in current department or agency 37 23 21 6 5 7 0 65 12 69
2017 3 to 10 years in current department or agency 25 23 18 21 8 5 0 51 31 87
2017 11 to 20 years in current department or agency 30 28 19 8 7 10 0 63 16 97
2017 More than 20 years in current department or agency 36 24 29 6 0 5 0 64 6 19
2014 Less than 3 years in current department or agency 46 20 17 7 5 3 2 69 13 40
2014 3 to 10 years in current department or agency 17 40 20 12 6 5 0 60 19 104
2014 11 to 20 years in current department or agency 22 34 18 9 11 6 0 60 21 90
2014 More than 20 years in current department or agency 19 49 22 0 0 9 0 76 0 22
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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 54 33 9 0 2 0 2 89 2 65
2019 3 to 10 years in current department or agency 54 28 9 4 1 3 0 85 6 72
2019 11 to 20 years in current department or agency 58 28 9 2 0 2 3 89 2 69
2019 More than 20 years in current department or agency 30 55 16 0 0 0 0 84 0 13

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 49 39 3 5 5 0 0 88 9 65
2019 3 to 10 years in current department or agency 39 35 15 1 8 1 0 75 10 72
2019 11 to 20 years in current department or agency 52 38 6 3 2 0 0 89 5 67
2019 More than 20 years in current department or agency 14 47 16 23 0 0 0 61 23 13
2018 Less than 3 years in current department or agency 50 38 6 3 0 3 0 91 3 63
2018 3 to 10 years in current department or agency 35 44 14 5 0 0 1 81 5 65
2018 11 to 20 years in current department or agency 40 38 15 5 1 1 0 79 6 82
2018 More than 20 years in current department or agency 17 43 21 10 8 0 0 61 18 11
2017 Less than 3 years in current department or agency 47 34 9 6 3 1 0 83 9 69
2017 3 to 10 years in current department or agency 47 28 9 8 6 2 0 76 15 87
2017 11 to 20 years in current department or agency 35 35 21 6 1 2 0 71 7 98
2017 More than 20 years in current department or agency 21 39 25 0 11 4 0 62 11 19
2014 Less than 3 years in current department or agency 50 31 9 7 0 0 2 83 8 39
2014 3 to 10 years in current department or agency 36 45 12 3 2 2 0 83 5 104
2014 11 to 20 years in current department or agency 36 43 12 6 2 0 1 80 8 90
2014 More than 20 years in current department or agency 41 46 8 0 5 0 0 87 5 22

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 50 32 6 6 5 0 2 82 11 65
2019 3 to 10 years in current department or agency 29 47 13 8 3 0 0 76 11 72
2019 11 to 20 years in current department or agency 38 52 4 6 0 0 0 90 6 69
2019 More than 20 years in current department or agency 14 70 8 8 0 0 0 84 8 13
2018 Less than 3 years in current department or agency 45 43 8 4 0 1 0 89 4 62
2018 3 to 10 years in current department or agency 35 43 10 8 0 0 3 81 8 65
2018 11 to 20 years in current department or agency 35 48 8 7 1 0 0 84 8 83
2018 More than 20 years in current department or agency 9 62 12 10 8 0 0 71 18 11
2017 Less than 3 years in current department or agency 50 37 7 5 1 0 0 87 6 69
2017 3 to 10 years in current department or agency 44 26 13 12 4 1 0 71 16 87
2017 11 to 20 years in current department or agency 37 40 14 7 2 0 0 77 9 98
2017 More than 20 years in current department or agency 16 65 9 0 11 0 0 81 11 19
2014 Less than 3 years in current department or agency 44 42 7 5 0 0 2 87 5 40
2014 3 to 10 years in current department or agency 36 51 7 5 2 0 0 87 6 104
2014 11 to 20 years in current department or agency 35 40 12 10 2 0 0 76 12 90
2014 More than 20 years in current department or agency 42 40 9 4 5 0 0 82 9 22

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 46 40 10 2 3 0 0 86 5 65
2019 3 to 10 years in current department or agency 42 37 9 6 6 0 0 79 11 72
2019 11 to 20 years in current department or agency 48 40 6 6 0 0 0 88 6 69
2019 More than 20 years in current department or agency 14 47 39 0 0 0 0 61 0 13
2018 Less than 3 years in current department or agency 54 33 6 5 1 0 0 88 6 62
2018 3 to 10 years in current department or agency 43 39 10 7 0 0 1 82 8 65
2018 11 to 20 years in current department or agency 36 37 16 8 3 0 0 73 11 83
2018 More than 20 years in current department or agency 17 53 21 0 8 0 0 71 8 11
2017 Less than 3 years in current department or agency 57 21 15 4 3 0 0 78 7 69
2017 3 to 10 years in current department or agency 48 23 13 6 10 1 0 71 16 86
2017 11 to 20 years in current department or agency 33 41 13 12 1 0 0 74 13 98
2017 More than 20 years in current department or agency 21 40 25 4 11 0 0 60 15 19
2014 Less than 3 years in current department or agency 61 22 7 8 0 0 2 85 8 40
2014 3 to 10 years in current department or agency 45 46 4 3 3 0 0 91 5 104
2014 11 to 20 years in current department or agency 40 39 9 8 4 0 0 79 12 90
2014 More than 20 years in current department or agency 37 37 4 17 5 0 0 74 22 22

Senior management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 15 49 13 12 2 10 0 71 15 64
2019 3 to 10 years in current department or agency 17 33 24 12 7 6 1 54 21 72
2019 11 to 20 years in current department or agency 7 55 19 11 4 3 0 64 16 69
2019 More than 20 years in current department or agency 14 23 32 31 0 0 0 37 31 13
2018 Less than 3 years in current department or agency 31 32 17 7 2 12 0 71 10 63
2018 3 to 10 years in current department or agency 11 41 21 13 11 3 0 53 24 65
2018 11 to 20 years in current department or agency 13 40 26 5 6 9 0 58 13 83
2018 More than 20 years in current department or agency 0 44 29 9 0 17 0 54 11 11
2017 Less than 3 years in current department or agency 33 33 14 8 3 9 0 73 11 69
2017 3 to 10 years in current department or agency 24 32 24 9 5 6 0 60 15 87
2017 11 to 20 years in current department or agency 18 52 15 7 4 5 0 72 12 98
2017 More than 20 years in current department or agency 14 42 13 4 16 5 6 62 22 19
2014 Less than 3 years in current department or agency 43 43 7 0 2 5 0 90 2 40
2014 3 to 10 years in current department or agency 15 49 14 10 5 7 0 69 16 104
2014 11 to 20 years in current department or agency 13 52 21 5 2 6 0 69 8 89
2014 More than 20 years in current department or agency 15 45 13 13 5 9 0 66 19 22

Question 35. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 23 42 23 9 2 2 0 66 11 65
2019 3 to 10 years in current department or agency 17 25 29 17 8 1 1 43 26 71
2019 11 to 20 years in current department or agency 13 49 23 10 4 0 0 62 15 69
2019 More than 20 years in current department or agency 14 24 23 31 8 0 0 38 39 13
2018 Less than 3 years in current department or agency 36 35 16 8 5 0 0 71 13 63
2018 3 to 10 years in current department or agency 14 36 24 16 11 0 0 50 27 65
2018 11 to 20 years in current department or agency 7 43 33 8 6 2 0 51 15 83
2018 More than 20 years in current department or agency 0 53 20 18 0 9 0 58 20 11
2017 Less than 3 years in current department or agency 35 35 17 9 3 1 0 71 12 69
2017 3 to 10 years in current department or agency 21 35 25 11 6 2 0 58 17 86
2017 11 to 20 years in current department or agency 12 51 21 10 4 3 0 64 14 98
2017 More than 20 years in current department or agency 19 32 30 4 16 0 0 50 20 19
2014 Less than 3 years in current department or agency 43 28 15 10 2 3 0 72 12 40
2014 3 to 10 years in current department or agency 14 41 24 12 7 1 0 56 20 104
2014 11 to 20 years in current department or agency 11 37 35 11 4 0 1 49 16 90
2014 More than 20 years in current department or agency 10 54 17 0 13 5 0 68 14 22

Question 36. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 9 44 27 9 2 10 0 59 12 65
2019 3 to 10 years in current department or agency 7 36 27 14 11 3 1 45 27 71
2019 11 to 20 years in current department or agency 7 42 26 18 4 3 0 50 23 69
2019 More than 20 years in current department or agency 6 24 38 24 8 0 0 30 31 13
2018 Less than 3 years in current department or agency 31 27 23 8 5 6 0 61 14 62
2018 3 to 10 years in current department or agency 13 21 38 18 9 0 0 34 28 65
2018 11 to 20 years in current department or agency 5 30 45 9 6 5 0 37 16 82
2018 More than 20 years in current department or agency 0 35 38 18 0 9 0 38 20 11
2017 Less than 3 years in current department or agency 23 33 24 11 3 7 0 59 15 69
2017 3 to 10 years in current department or agency 14 33 26 19 2 5 0 50 22 85
2017 11 to 20 years in current department or agency 4 43 29 13 5 7 0 50 19 98
2017 More than 20 years in current department or agency 24 16 35 9 11 5 0 43 21 19
2014 Less than 3 years in current department or agency 26 23 29 12 0 7 2 54 14 40
2014 3 to 10 years in current department or agency 9 38 27 20 2 3 0 49 23 104
2014 11 to 20 years in current department or agency 8 40 30 14 5 5 0 50 19 89
2014 More than 20 years in current department or agency 0 42 35 5 9 9 0 46 15 22

Question 37. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 12 44 28 11 5 2 0 56 15 65
2019 3 to 10 years in current department or agency 6 40 23 17 12 1 0 47 30 72
2019 11 to 20 years in current department or agency 8 52 22 12 4 2 0 61 16 69
2019 More than 20 years in current department or agency 6 47 31 16 0 0 0 54 16 13
2018 Less than 3 years in current department or agency 30 28 24 11 5 2 0 59 16 63
2018 3 to 10 years in current department or agency 10 33 25 18 14 0 0 43 32 64
2018 11 to 20 years in current department or agency 6 46 29 12 5 1 0 53 17 83
2018 More than 20 years in current department or agency 9 38 29 23 0 0 0 47 23 10
2017 Less than 3 years in current department or agency 28 34 24 6 4 4 0 65 10 68
2017 3 to 10 years in current department or agency 22 37 25 11 3 2 0 60 14 87
2017 11 to 20 years in current department or agency 13 50 26 8 3 1 0 63 11 98
2017 More than 20 years in current department or agency 24 42 14 4 16 0 0 66 20 19
2014 Less than 3 years in current department or agency 30 45 15 10 0 0 0 75 10 40
2014 3 to 10 years in current department or agency 11 47 23 16 2 1 0 59 18 104
2014 11 to 20 years in current department or agency 10 59 16 10 4 1 0 69 14 90
2014 More than 20 years in current department or agency 5 56 30 9 0 0 0 61 9 22
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 27 46 19 8 0 0 0 74 8 65
2019 3 to 10 years in current department or agency 26 43 19 4 7 0 0 70 11 72
2019 11 to 20 years in current department or agency 17 60 10 12 2 0 0 77 13 69
2019 More than 20 years in current department or agency 22 47 15 16 0 0 0 69 16 13
2018 Less than 3 years in current department or agency 43 27 21 9 0 0 0 70 9 63
2018 3 to 10 years in current department or agency 26 36 26 12 0 0 0 62 12 65
2018 11 to 20 years in current department or agency 19 42 27 8 4 0 0 61 12 81
2018 More than 20 years in current department or agency 19 28 33 0 20 0 0 47 20 10
2017 Less than 3 years in current department or agency 33 39 18 7 3 0 0 73 10 69
2017 3 to 10 years in current department or agency 23 35 15 19 8 0 0 58 27 87
2017 11 to 20 years in current department or agency 19 41 18 17 4 0 0 60 21 98
2017 More than 20 years in current department or agency 26 25 23 5 21 0 0 51 26 19
2014 Less than 3 years in current department or agency 38 42 8 7 0 0 4 84 8 40
2014 3 to 10 years in current department or agency 19 35 29 10 7 0 0 54 17 103
2014 11 to 20 years in current department or agency 15 37 22 14 11 0 0 52 25 90
2014 More than 20 years in current department or agency 14 59 9 5 13 0 0 74 18 22

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 18 51 20 9 0 0 2 70 9 65
2019 3 to 10 years in current department or agency 16 58 14 7 5 0 0 74 12 72
2019 11 to 20 years in current department or agency 15 65 13 5 3 0 0 79 8 68
2019 More than 20 years in current department or agency 22 40 31 8 0 0 0 61 8 13
2018 Less than 3 years in current department or agency 31 50 8 11 0 0 0 81 11 63
2018 3 to 10 years in current department or agency 17 55 17 7 3 0 0 73 10 65
2018 11 to 20 years in current department or agency 18 52 21 10 0 0 0 69 10 82
2018 More than 20 years in current department or agency 26 36 21 9 8 0 0 62 17 11
2017 Less than 3 years in current department or agency 32 35 20 10 3 0 0 68 12 69
2017 3 to 10 years in current department or agency 27 38 16 16 3 0 0 65 19 87
2017 11 to 20 years in current department or agency 19 57 13 8 3 0 0 76 11 98
2017 More than 20 years in current department or agency 19 47 9 20 5 0 0 67 25 19

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 32 50 10 5 2 0 2 84 6 65
2019 3 to 10 years in current department or agency 33 41 15 6 6 0 0 74 11 72
2019 11 to 20 years in current department or agency 45 43 5 7 0 0 0 88 7 68
2019 More than 20 years in current department or agency 22 39 31 8 0 0 0 61 8 13
2018 Less than 3 years in current department or agency 41 45 7 3 2 1 0 88 5 63
2018 3 to 10 years in current department or agency 31 45 14 6 2 0 1 78 8 65
2018 11 to 20 years in current department or agency 33 43 17 7 0 0 0 76 7 83
2018 More than 20 years in current department or agency 9 63 20 0 8 0 0 72 8 11
2017 Less than 3 years in current department or agency 38 39 16 4 3 0 0 77 7 69
2017 3 to 10 years in current department or agency 38 41 10 4 7 0 0 79 11 87
2017 11 to 20 years in current department or agency 34 41 12 12 1 0 0 75 13 98
2017 More than 20 years in current department or agency 16 39 25 4 15 0 0 55 20 19
2014 Less than 3 years in current department or agency 44 35 12 3 3 0 4 83 5 40
2014 3 to 10 years in current department or agency 33 49 9 5 3 0 2 84 7 104
2014 11 to 20 years in current department or agency 31 47 16 4 2 0 0 78 6 90
2014 More than 20 years in current department or agency 23 60 9 0 8 0 0 83 8 22

Job fit and development

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 23 45 9 21 2 0 0 68 22 64
2019 3 to 10 years in current department or agency 26 49 14 9 1 0 0 75 11 72
2019 11 to 20 years in current department or agency 27 56 10 7 0 0 0 83 7 69
2019 More than 20 years in current department or agency 46 47 8 0 0 0 0 92 0 13
2018 Less than 3 years in current department or agency 21 54 6 19 0 0 0 75 19 63
2018 3 to 10 years in current department or agency 26 48 21 4 1 0 0 74 6 65
2018 11 to 20 years in current department or agency 21 61 11 7 1 0 0 81 8 83
2018 More than 20 years in current department or agency 17 63 10 10 0 0 0 80 10 11
2017 Less than 3 years in current department or agency 26 45 17 10 1 0 0 72 11 69
2017 3 to 10 years in current department or agency 33 47 10 6 3 0 0 80 9 87
2017 11 to 20 years in current department or agency 27 54 11 5 3 0 0 81 8 98
2017 More than 20 years in current department or agency 25 40 4 14 16 0 0 66 30 19
2014 Less than 3 years in current department or agency 45 28 10 10 2 0 5 76 13 40
2014 3 to 10 years in current department or agency 35 42 15 6 1 0 1 78 6 104
2014 11 to 20 years in current department or agency 22 51 16 11 0 0 0 73 11 90
2014 More than 20 years in current department or agency 46 27 17 9 0 0 0 73 9 22

Question 44. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 19 51 16 6 5 3 0 72 11 65
2019 3 to 10 years in current department or agency 11 52 20 10 6 1 0 64 15 72
2019 11 to 20 years in current department or agency 17 52 19 7 3 1 0 70 10 69
2019 More than 20 years in current department or agency 24 34 33 9 0 0 0 58 9 12
2018 Less than 3 years in current department or agency 31 39 17 7 5 2 0 70 13 63
2018 3 to 10 years in current department or agency 12 44 19 15 9 0 0 56 25 65
2018 11 to 20 years in current department or agency 11 50 25 10 4 0 0 61 14 82
2018 More than 20 years in current department or agency 17 43 31 0 8 0 0 61 8 11
2017 Less than 3 years in current department or agency 41 36 13 9 1 0 0 77 10 69
2017 3 to 10 years in current department or agency 25 42 19 12 2 0 0 67 14 87
2017 11 to 20 years in current department or agency 19 55 20 2 4 0 0 74 6 98
2017 More than 20 years in current department or agency 29 32 24 10 5 0 0 61 15 19
2014 Less than 3 years in current department or agency 48 24 10 8 0 7 3 80 8 40
2014 3 to 10 years in current department or agency 27 43 18 8 2 1 1 71 11 104
2014 11 to 20 years in current department or agency 21 35 18 23 2 1 0 57 25 90
2014 More than 20 years in current department or agency 18 55 13 14 0 0 0 74 14 22

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 20 40 15 10 12 2 2 62 22 65
2019 3 to 10 years in current department or agency 17 34 17 18 12 0 1 52 31 72
2019 11 to 20 years in current department or agency 13 26 21 22 13 4 1 41 37 69
2019 More than 20 years in current department or agency 6 16 15 47 8 0 8 24 60 13
2018 Less than 3 years in current department or agency 23 34 17 11 11 3 0 60 23 63
2018 3 to 10 years in current department or agency 8 15 36 22 18 1 0 23 41 65
2018 11 to 20 years in current department or agency 6 24 29 27 12 1 1 31 40 83
2018 More than 20 years in current department or agency 0 26 38 18 0 0 17 32 22 11
2017 Less than 3 years in current department or agency 23 26 10 26 7 9 0 54 36 69
2017 3 to 10 years in current department or agency 11 30 11 23 21 1 3 43 45 87
2017 11 to 20 years in current department or agency 8 29 26 20 13 2 2 38 34 98
2017 More than 20 years in current department or agency 5 31 24 11 16 0 14 42 31 19
2014 Less than 3 years in current department or agency 25 13 12 12 17 3 18 48 37 40
2014 3 to 10 years in current department or agency 8 25 23 29 11 2 2 34 42 104
2014 11 to 20 years in current department or agency 6 24 31 22 13 3 0 31 37 90
2014 More than 20 years in current department or agency 5 22 27 22 9 0 14 32 36 22

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 55 24 11 6 3 0 0 79 9 65
2019 3 to 10 years in current department or agency 41 26 15 8 5 0 4 70 14 72
2019 11 to 20 years in current department or agency 47 20 15 7 6 0 4 71 14 68
2019 More than 20 years in current department or agency 29 24 24 0 0 0 23 69 0 13

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 70 9 5 3 8 0 5 84 11 65
2019 3 to 10 years in current department or agency 61 14 8 3 1 4 8 85 5 72
2019 11 to 20 years in current department or agency 61 10 10 6 4 0 9 78 11 69
2019 More than 20 years in current department or agency 53 23 8 0 0 0 15 91 0 13

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 53 20 16 8 3 0 0 73 11 64
2019 3 to 10 years in current department or agency 45 26 15 10 1 0 3 73 11 72
2019 11 to 20 years in current department or agency 45 36 10 3 2 0 4 85 5 69
2019 More than 20 years in current department or agency 30 39 16 0 0 0 15 82 0 13

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 45 25 11 8 6 2 3 74 15 64
2019 3 to 10 years in current department or agency 39 24 11 15 4 1 6 67 21 72
2019 11 to 20 years in current department or agency 47 25 14 6 5 0 3 75 11 66
2019 More than 20 years in current department or agency 22 54 0 8 0 0 15 90 10 13

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 35 17 22 8 15 0 3 54 23 65
2019 3 to 10 years in current department or agency 20 15 13 21 25 4 1 37 49 71
2019 11 to 20 years in current department or agency 19 18 13 16 29 1 3 38 48 68
2019 More than 20 years in current department or agency 8 31 8 16 29 0 8 42 49 13

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 81 6 0 3 5 0 5 92 8 65
2019 3 to 10 years in current department or agency 71 12 8 4 3 0 1 84 7 71
2019 11 to 20 years in current department or agency 85 5 3 2 1 0 4 94 3 68
2019 More than 20 years in current department or agency 47 15 16 0 0 0 22 80 0 13

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 78 8 2 2 4 2 5 92 6 65
2019 3 to 10 years in current department or agency 75 8 6 3 3 3 3 88 6 71
2019 11 to 20 years in current department or agency 77 7 3 5 1 1 4 90 7 69
2019 More than 20 years in current department or agency 62 23 0 0 0 0 15 100 0 13

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 77 6 2 0 2 2 12 96 2 63
2019 3 to 10 years in current department or agency 74 8 3 0 0 3 13 97 0 72
2019 11 to 20 years in current department or agency 83 6 0 0 1 1 9 98 2 69
2019 More than 20 years in current department or agency 77 8 0 0 0 0 15 100 0 13

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 25 48 13 11 3 0 0 73 14 65
2019 3 to 10 years in current department or agency 20 41 17 17 4 0 1 61 22 71
2019 11 to 20 years in current department or agency 18 52 14 12 3 0 0 71 15 69
2019 More than 20 years in current department or agency 14 55 8 23 0 0 0 69 23 13
2018 Less than 3 years in current department or agency 36 36 16 11 0 0 2 73 11 62
2018 3 to 10 years in current department or agency 21 47 21 8 3 0 0 68 11 64
2018 11 to 20 years in current department or agency 19 41 21 18 1 0 0 60 19 83
2018 More than 20 years in current department or agency 9 26 39 18 8 0 0 35 27 11
2017 Less than 3 years in current department or agency 31 39 18 6 5 0 0 70 11 69
2017 3 to 10 years in current department or agency 27 32 18 17 6 0 0 59 23 85
2017 11 to 20 years in current department or agency 18 42 21 17 2 0 0 59 19 98
2017 More than 20 years in current department or agency 18 40 10 15 16 0 0 58 31 18
2014 Less than 3 years in current department or agency 36 35 14 14 0 0 0 71 14 40
2014 3 to 10 years in current department or agency 18 47 15 13 6 1 0 66 18 103
2014 11 to 20 years in current department or agency 14 45 20 10 10 0 1 60 20 90
2014 More than 20 years in current department or agency 19 37 26 14 5 0 0 56 18 22

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 26 37 25 9 3 0 0 62 12 65
2019 3 to 10 years in current department or agency 26 42 15 13 4 0 0 68 17 72
2019 11 to 20 years in current department or agency 28 42 13 11 6 0 0 70 17 69
2019 More than 20 years in current department or agency 22 62 16 0 0 0 0 84 0 13
2018 Less than 3 years in current department or agency 36 44 8 9 3 0 0 79 13 63
2018 3 to 10 years in current department or agency 29 47 15 9 0 0 0 76 9 64
2018 11 to 20 years in current department or agency 23 35 21 19 2 0 0 58 21 82
2018 More than 20 years in current department or agency 10 29 29 23 9 0 0 39 32 10
2017 Less than 3 years in current department or agency 37 45 12 4 3 0 0 82 6 69
2017 3 to 10 years in current department or agency 30 39 15 12 5 0 0 69 16 85
2017 11 to 20 years in current department or agency 17 37 26 13 6 0 0 55 19 98
2017 More than 20 years in current department or agency 16 43 5 15 22 0 0 59 37 18
2014 Less than 3 years in current department or agency 42 37 15 7 0 0 0 78 7 40
2014 3 to 10 years in current department or agency 24 40 16 13 7 0 0 65 19 104
2014 11 to 20 years in current department or agency 19 32 22 21 5 0 0 51 27 90
2014 More than 20 years in current department or agency 19 32 14 22 14 0 0 51 35 22

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 24 55 14 5 2 0 0 80 6 65
2019 3 to 10 years in current department or agency 19 45 20 13 3 0 0 64 16 72
2019 11 to 20 years in current department or agency 20 63 14 3 0 0 0 83 3 64
2019 More than 20 years in current department or agency 23 60 9 8 0 0 0 83 8 12
2018 Less than 3 years in current department or agency 37 44 12 6 0 0 0 81 6 63
2018 3 to 10 years in current department or agency 21 39 25 11 3 0 0 60 14 64
2018 11 to 20 years in current department or agency 13 51 22 14 0 0 0 65 14 83
2018 More than 20 years in current department or agency 9 26 37 20 8 0 0 35 28 11
2017 Less than 3 years in current department or agency 39 44 9 5 3 0 0 83 8 69
2017 3 to 10 years in current department or agency 23 41 23 11 2 0 0 64 13 84
2017 11 to 20 years in current department or agency 21 50 19 9 2 0 0 71 11 98
2017 More than 20 years in current department or agency 11 41 31 11 5 0 0 53 16 18
2014 Less than 3 years in current department or agency 36 42 7 8 2 0 5 82 11 40
2014 3 to 10 years in current department or agency 27 41 22 6 4 0 0 68 9 104
2014 11 to 20 years in current department or agency 20 44 23 10 3 0 0 64 13 90
2014 More than 20 years in current department or agency 15 45 26 4 9 0 0 60 13 22

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 23 38 28 9 0 2 0 62 9 65
2019 3 to 10 years in current department or agency 13 47 19 13 4 4 0 62 18 72
2019 11 to 20 years in current department or agency 13 53 24 4 3 3 0 68 8 68
2019 More than 20 years in current department or agency 14 39 47 0 0 0 0 53 0 13
2018 Less than 3 years in current department or agency 24 49 12 8 0 7 0 79 8 63
2018 3 to 10 years in current department or agency 13 45 28 6 3 4 0 61 10 64
2018 11 to 20 years in current department or agency 10 31 49 6 1 4 0 42 7 83
2018 More than 20 years in current department or agency 9 26 40 17 0 9 0 38 19 11
2017 Less than 3 years in current department or agency 29 34 26 5 2 3 0 65 8 69
2017 3 to 10 years in current department or agency 16 39 23 14 6 2 0 56 20 87
2017 11 to 20 years in current department or agency 10 40 29 13 5 3 0 52 18 98
2017 More than 20 years in current department or agency 9 36 29 5 16 0 6 48 22 19

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 41 40 8 6 5 0 0 81 11 65
2019 3 to 10 years in current department or agency 40 38 12 6 4 0 0 78 10 72
2019 11 to 20 years in current department or agency 40 33 13 9 4 0 1 74 13 68
2019 More than 20 years in current department or agency 6 70 16 8 0 0 0 77 8 13
2018 Less than 3 years in current department or agency 45 44 4 1 3 0 1 91 5 62
2018 3 to 10 years in current department or agency 33 51 5 10 1 0 0 84 11 65
2018 11 to 20 years in current department or agency 30 40 18 8 2 0 1 71 10 82
2018 More than 20 years in current department or agency 9 44 39 0 8 0 0 53 8 11
2017 Less than 3 years in current department or agency 40 38 13 6 2 0 0 78 9 68
2017 3 to 10 years in current department or agency 28 39 17 11 3 0 1 68 15 87
2017 11 to 20 years in current department or agency 30 40 15 12 2 0 1 71 14 98
2017 More than 20 years in current department or agency 30 26 24 5 15 0 0 56 20 19
2014 Less than 3 years in current department or agency 45 45 5 2 0 0 3 92 2 40
2014 3 to 10 years in current department or agency 32 42 18 5 1 1 1 75 6 104
2014 11 to 20 years in current department or agency 22 31 22 14 6 1 3 56 21 90
2014 More than 20 years in current department or agency 4 50 17 24 0 0 5 57 25 22

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 36 35 18 9 3 0 0 70 12 64
2019 3 to 10 years in current department or agency 32 48 4 9 7 0 0 80 16 72
2019 11 to 20 years in current department or agency 28 33 18 13 7 0 0 61 21 67
2019 More than 20 years in current department or agency 31 29 24 8 8 0 0 60 16 13
2018 Less than 3 years in current department or agency 48 29 8 11 5 0 0 77 16 63
2018 3 to 10 years in current department or agency 32 35 25 7 1 0 0 67 8 65
2018 11 to 20 years in current department or agency 38 29 28 3 2 0 0 67 5 83
2018 More than 20 years in current department or agency 28 53 18 0 0 0 0 82 0 11
2017 Less than 3 years in current department or agency 45 36 9 5 5 0 0 81 11 69
2017 3 to 10 years in current department or agency 31 43 16 9 2 0 0 73 11 87
2017 11 to 20 years in current department or agency 31 38 18 11 2 0 0 69 13 98
2017 More than 20 years in current department or agency 42 33 11 4 10 0 0 75 15 19
2014 Less than 3 years in current department or agency 43 30 12 8 5 0 2 75 12 40
2014 3 to 10 years in current department or agency 39 37 18 3 2 0 0 76 5 104
2014 11 to 20 years in current department or agency 29 37 20 13 1 0 0 66 14 90
2014 More than 20 years in current department or agency 22 45 18 0 15 0 0 67 15 22

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 57 31 3 5 3 0 1 89 8 65
2019 3 to 10 years in current department or agency 61 22 8 3 3 3 0 85 6 71
2019 11 to 20 years in current department or agency 60 27 6 2 3 1 2 89 5 69
2019 More than 20 years in current department or agency 60 32 8 0 0 0 0 92 0 13
2017 Less than 3 years in current department or agency 48 34 11 5 1 1 0 83 6 69
2017 3 to 10 years in current department or agency 41 38 7 9 4 1 0 80 14 87
2017 11 to 20 years in current department or agency 34 36 9 12 3 2 5 75 16 98
2017 More than 20 years in current department or agency 31 38 0 5 22 0 4 72 28 19
2014 Less than 3 years in current department or agency 53 22 8 2 0 3 12 88 3 40
2014 3 to 10 years in current department or agency 37 39 11 6 2 2 3 80 8 104
2014 11 to 20 years in current department or agency 31 26 11 17 7 5 3 62 26 90
2014 More than 20 years in current department or agency 36 19 17 5 14 5 5 61 20 22

Mobility and retention

Question 54. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2019 Less than 3 years in current department or agency 30 32 38 65
2019 3 to 10 years in current department or agency 32 45 23 72
2019 11 to 20 years in current department or agency 20 51 29 69
2019 More than 20 years in current department or agency 23 17 59 12
2018 Less than 3 years in current department or agency 22 47 32 62
2018 3 to 10 years in current department or agency 36 35 29 65
2018 11 to 20 years in current department or agency 24 50 26 83
2018 More than 20 years in current department or agency 29 35 36 11
2017 Less than 3 years in current department or agency 28 34 39 69
2017 3 to 10 years in current department or agency 29 37 34 87
2017 11 to 20 years in current department or agency 24 54 22 98
2017 More than 20 years in current department or agency 51 34 15 19
2014 Less than 3 years in current department or agency 35 26 39 40
2014 3 to 10 years in current department or agency 23 34 42 104
2014 11 to 20 years in current department or agency 23 51 25 90
2014 More than 20 years in current department or agency 32 40 28 22

Question 55. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2019 Less than 3 years in current department or agency 4 21 50 20 5 0 20
2019 3 to 10 years in current department or agency 4 22 39 26 0 9 23
2018 3 to 10 years in current department or agency 8 17 54 10 0 12 24
2018 11 to 20 years in current department or agency 21 31 42 6 0 0 19
2017 Less than 3 years in current department or agency 0 14 52 0 20 13 20
2017 3 to 10 years in current department or agency 4 12 64 4 4 12 25
2017 11 to 20 years in current department or agency 31 16 33 12 0 8 23
2014 Less than 3 years in current department or agency 8 0 50 21 9999 21 14
2014 3 to 10 years in current department or agency 12 20 32 16 9999 20 25
2014 11 to 20 years in current department or agency 4 19 44 5 9999 29 21
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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 33 47 14 5 2 0 0 80 6 65
2019 3 to 10 years in current department or agency 31 47 12 7 3 0 0 78 10 72
2019 11 to 20 years in current department or agency 32 58 9 2 0 0 0 90 2 69
2019 More than 20 years in current department or agency 30 47 23 0 0 0 0 77 0 13
2018 Less than 3 years in current department or agency 41 47 8 2 0 2 0 90 2 62
2018 3 to 10 years in current department or agency 31 53 12 3 1 0 0 84 4 64
2018 11 to 20 years in current department or agency 31 52 11 5 0 0 0 83 5 83
2018 More than 20 years in current department or agency 35 46 20 0 0 0 0 80 0 11
2017 Less than 3 years in current department or agency 42 37 16 1 3 0 0 80 4 69
2017 3 to 10 years in current department or agency 36 44 9 7 3 0 0 80 10 87
2017 11 to 20 years in current department or agency 31 52 14 2 2 0 0 82 4 97
2017 More than 20 years in current department or agency 39 42 13 0 6 0 0 81 6 19
2014 Less than 3 years in current department or agency 41 34 17 5 0 2 0 77 5 40
2014 3 to 10 years in current department or agency 31 50 13 3 3 0 0 81 5 103
2014 11 to 20 years in current department or agency 32 49 8 6 4 1 0 82 10 89
2014 More than 20 years in current department or agency 37 41 22 0 0 0 0 78 0 22

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 20 59 11 9 0 2 0 80 9 65
2019 3 to 10 years in current department or agency 24 50 14 10 3 0 0 74 12 72
2019 11 to 20 years in current department or agency 10 62 16 10 1 0 0 72 12 69
2019 More than 20 years in current department or agency 14 47 31 8 0 0 0 61 8 13
2018 Less than 3 years in current department or agency 33 42 14 8 3 0 0 75 11 63
2018 3 to 10 years in current department or agency 12 49 21 14 3 0 0 61 18 65
2018 11 to 20 years in current department or agency 11 55 20 9 5 0 0 66 14 82
2018 More than 20 years in current department or agency 9 43 40 0 8 0 0 52 8 11
2017 Less than 3 years in current department or agency 46 36 14 1 3 0 0 82 4 69
2017 3 to 10 years in current department or agency 23 58 11 7 0 0 0 82 7 87
2017 11 to 20 years in current department or agency 18 56 14 9 3 0 0 74 12 98
2017 More than 20 years in current department or agency 25 45 19 0 11 0 0 70 11 19
2014 Less than 3 years in current department or agency 42 41 15 0 0 3 0 85 0 40
2014 3 to 10 years in current department or agency 25 56 13 6 0 0 0 81 6 104
2014 11 to 20 years in current department or agency 22 51 16 10 1 0 0 74 11 90
2014 More than 20 years in current department or agency 10 72 8 5 5 0 0 83 9 22

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 17 31 40 6 3 2 2 9 49 65
2019 3 to 10 years in current department or agency 15 39 36 5 4 0 0 10 55 72
2019 11 to 20 years in current department or agency 13 39 35 10 3 0 0 13 53 69
2019 More than 20 years in current department or agency 16 55 16 14 0 0 0 14 70 13
2018 Less than 3 years in current department or agency 10 27 40 14 5 1 4 20 38 63
2018 3 to 10 years in current department or agency 18 40 25 14 2 1 0 16 58 65
2018 11 to 20 years in current department or agency 7 48 41 3 0 1 0 3 55 83
2018 More than 20 years in current department or agency 0 53 47 0 0 0 0 0 53 11
2017 Less than 3 years in current department or agency 6 24 35 17 14 1 2 32 31 69
2017 3 to 10 years in current department or agency 8 35 42 9 6 0 0 15 43 87
2017 11 to 20 years in current department or agency 7 35 47 8 3 0 0 11 42 98
2017 More than 20 years in current department or agency 0 33 51 6 4 0 5 11 35 19
2014 Less than 3 years in current department or agency 15 27 15 26 10 3 5 38 45 40
2014 3 to 10 years in current department or agency 13 27 43 14 4 0 0 18 40 104
2014 11 to 20 years in current department or agency 12 47 31 9 0 0 1 9 60 90
2014 More than 20 years in current department or agency 5 36 41 18 0 0 0 18 41 22

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 16 25 22 23 12 2 2 36 42 65
2019 3 to 10 years in current department or agency 11 27 29 22 8 3 0 31 39 72
2019 11 to 20 years in current department or agency 4 25 41 22 4 3 0 27 30 68
2019 More than 20 years in current department or agency 16 16 47 16 6 0 0 22 31 13
2018 Less than 3 years in current department or agency 7 11 36 24 19 1 2 45 18 63
2018 3 to 10 years in current department or agency 15 30 29 17 5 3 1 23 47 65
2018 11 to 20 years in current department or agency 10 24 48 16 1 1 0 17 34 83
2018 More than 20 years in current department or agency 0 18 56 26 0 0 0 26 18 11
2017 Less than 3 years in current department or agency 4 15 29 29 19 3 1 50 20 69
2017 3 to 10 years in current department or agency 7 31 22 23 10 2 5 36 40 86
2017 11 to 20 years in current department or agency 9 21 39 23 8 0 0 31 30 98
2017 More than 20 years in current department or agency 11 18 30 24 11 0 6 37 30 19
2014 Less than 3 years in current department or agency 12 12 22 16 25 5 8 46 28 40
2014 3 to 10 years in current department or agency 11 28 40 15 5 0 1 20 39 104
2014 11 to 20 years in current department or agency 10 36 40 11 2 0 1 14 46 89
2014 More than 20 years in current department or agency 9 19 46 26 0 0 0 26 28 22

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 13 23 37 20 4 0 3 25 37 65
2019 3 to 10 years in current department or agency 29 25 26 17 4 0 0 21 54 72
2019 11 to 20 years in current department or agency 43 34 17 7 0 0 0 7 76 69
2019 More than 20 years in current department or agency 48 31 15 0 6 0 0 6 79 13
2018 Less than 3 years in current department or agency 21 17 29 17 12 0 4 30 40 63
2018 3 to 10 years in current department or agency 25 31 23 16 5 0 0 21 56 65
2018 11 to 20 years in current department or agency 40 38 18 2 0 0 1 2 79 83
2018 More than 20 years in current department or agency 57 26 17 0 0 0 0 0 83 11
2017 Less than 3 years in current department or agency 19 25 28 20 4 1 3 25 46 69
2017 3 to 10 years in current department or agency 30 32 28 6 5 0 0 11 61 87
2017 11 to 20 years in current department or agency 44 31 23 1 0 1 0 1 76 98
2017 More than 20 years in current department or agency 43 33 9 0 15 0 0 15 76 19
2014 Less than 3 years in current department or agency 28 24 20 15 7 3 3 24 55 40
2014 3 to 10 years in current department or agency 34 30 24 10 2 0 1 12 64 104
2014 11 to 20 years in current department or agency 46 32 18 2 0 0 2 2 79 90
2014 More than 20 years in current department or agency 22 54 9 9 5 0 0 14 77 22

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 12 29 33 19 5 0 2 25 42 65
2019 3 to 10 years in current department or agency 11 33 41 10 4 1 0 14 44 72
2019 11 to 20 years in current department or agency 16 32 46 6 0 0 0 6 48 69
2019 More than 20 years in current department or agency 24 55 15 6 0 0 0 6 78 13
2018 Less than 3 years in current department or agency 5 21 37 26 6 0 4 34 28 63
2018 3 to 10 years in current department or agency 14 30 45 12 0 0 0 12 43 65
2018 11 to 20 years in current department or agency 12 37 43 8 0 0 0 8 49 83
2018 More than 20 years in current department or agency 11 47 32 11 0 0 0 11 58 10
2017 Less than 3 years in current department or agency 13 23 28 28 4 1 3 33 37 69
2017 3 to 10 years in current department or agency 10 28 50 9 4 0 0 12 38 87
2017 11 to 20 years in current department or agency 12 34 31 19 3 1 0 22 47 98
2017 More than 20 years in current department or agency 20 29 42 9 0 0 0 9 49 19
2014 Less than 3 years in current department or agency 2 17 31 29 13 8 0 46 21 40
2014 3 to 10 years in current department or agency 9 24 41 21 5 0 0 26 33 104
2014 11 to 20 years in current department or agency 13 30 40 16 1 0 0 18 43 90
2014 More than 20 years in current department or agency 0 32 50 18 0 0 0 18 32 22

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 23 21 28 17 9 2 0 26 45 65
2019 3 to 10 years in current department or agency 22 38 20 11 4 1 3 16 63 72
2019 11 to 20 years in current department or agency 19 42 25 8 3 0 3 12 63 69
2019 More than 20 years in current department or agency 24 39 8 23 6 0 0 29 63 13
2018 Less than 3 years in current department or agency 17 27 20 19 14 0 3 34 45 62
2018 3 to 10 years in current department or agency 26 33 31 9 0 0 0 9 60 65
2018 11 to 20 years in current department or agency 17 39 34 6 3 0 1 9 57 83
2018 More than 20 years in current department or agency 10 53 37 0 0 0 0 0 63 11
2017 Less than 3 years in current department or agency 22 11 18 17 21 1 8 43 37 69
2017 3 to 10 years in current department or agency 20 32 34 7 5 1 0 12 53 85
2017 11 to 20 years in current department or agency 18 29 35 17 1 0 0 18 47 98
2017 More than 20 years in current department or agency 21 36 16 26 0 0 0 26 58 18
2014 Less than 3 years in current department or agency 14 9 34 21 17 5 0 40 25 40
2014 3 to 10 years in current department or agency 26 37 27 6 6 0 0 11 62 104
2014 11 to 20 years in current department or agency 35 36 24 1 2 0 1 3 72 90
2014 More than 20 years in current department or agency 22 41 28 0 5 0 5 5 66 22

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 15 31 23 10 16 2 3 28 49 65
2019 3 to 10 years in current department or agency 20 23 25 15 11 3 3 28 45 72
2019 11 to 20 years in current department or agency 6 19 34 24 16 0 2 41 24 69
2019 More than 20 years in current department or agency 23 16 16 23 14 0 8 41 42 13
2018 Less than 3 years in current department or agency 8 23 30 18 20 0 2 38 31 63
2018 3 to 10 years in current department or agency 15 31 21 28 3 1 0 31 47 65
2018 11 to 20 years in current department or agency 13 21 25 29 6 1 4 37 37 83
2018 More than 20 years in current department or agency 10 36 55 0 0 0 0 0 45 11
2017 Less than 3 years in current department or agency 9 21 27 17 18 4 4 39 32 69
2017 3 to 10 years in current department or agency 12 29 22 20 12 1 3 34 43 87
2017 11 to 20 years in current department or agency 12 15 19 36 14 1 3 52 28 98
2017 More than 20 years in current department or agency 6 20 21 38 9 0 6 50 28 19
2014 Less than 3 years in current department or agency 11 20 15 22 16 10 6 45 37 38
2014 3 to 10 years in current department or agency 16 27 26 21 8 0 2 29 44 104
2014 11 to 20 years in current department or agency 8 25 36 10 17 1 2 28 35 90
2014 More than 20 years in current department or agency 4 28 22 31 5 0 9 39 36 22

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 8 23 40 17 8 2 3 26 33 65
2019 3 to 10 years in current department or agency 8 34 33 19 4 1 0 24 43 72
2019 11 to 20 years in current department or agency 20 25 43 13 0 0 0 13 45 68
2019 More than 20 years in current department or agency 31 47 7 8 6 0 0 14 79 13
2018 Less than 3 years in current department or agency 11 23 30 18 11 2 5 31 36 63
2018 3 to 10 years in current department or agency 13 23 43 14 3 2 2 18 38 65
2018 11 to 20 years in current department or agency 28 33 33 1 0 2 1 2 64 83
2018 More than 20 years in current department or agency 17 40 43 0 0 0 0 0 57 11
2017 Less than 3 years in current department or agency 8 17 40 11 16 4 5 30 27 69
2017 3 to 10 years in current department or agency 14 35 33 9 5 2 2 14 51 86
2017 11 to 20 years in current department or agency 23 35 30 8 1 1 1 9 60 98
2017 More than 20 years in current department or agency 26 13 51 9 0 0 0 9 40 19
2014 Less than 3 years in current department or agency 10 27 27 7 10 13 5 21 45 40
2014 3 to 10 years in current department or agency 15 26 40 15 2 0 1 17 42 104
2014 11 to 20 years in current department or agency 29 34 32 5 1 0 0 6 62 90
2014 More than 20 years in current department or agency 14 50 31 5 0 0 0 5 64 22

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 2 15 39 31 12 0 2 44 17 65
2019 3 to 10 years in current department or agency 7 10 37 28 17 1 0 45 17 72
2019 11 to 20 years in current department or agency 3 15 36 35 10 1 0 46 18 69
2019 More than 20 years in current department or agency 0 45 31 24 0 0 0 24 45 13

Question 40. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 13 36 33 14 3 2 0 50 17 65
2019 3 to 10 years in current department or agency 11 41 26 17 5 0 0 52 22 72
2019 11 to 20 years in current department or agency 7 38 30 20 3 1 0 46 23 69
2019 More than 20 years in current department or agency 14 24 39 23 0 0 0 38 23 13

Respectful workplace

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 52 30 6 11 0 0 0 83 11 64
2019 3 to 10 years in current department or agency 50 31 6 7 3 3 0 83 10 72
2019 11 to 20 years in current department or agency 54 37 3 5 1 0 0 91 6 69
2019 More than 20 years in current department or agency 45 47 8 0 0 0 0 92 0 13
2018 Less than 3 years in current department or agency 58 32 5 5 0 0 0 90 5 62
2018 3 to 10 years in current department or agency 51 34 8 4 3 0 0 85 7 65
2018 11 to 20 years in current department or agency 41 42 11 5 1 0 0 83 6 83
2018 More than 20 years in current department or agency 36 35 0 21 8 0 0 71 29 11
2017 Less than 3 years in current department or agency 59 28 5 3 1 3 0 90 5 69
2017 3 to 10 years in current department or agency 43 26 16 8 6 0 0 69 14 87
2017 11 to 20 years in current department or agency 46 40 5 7 2 0 0 85 10 98
2017 More than 20 years in current department or agency 23 46 11 6 13 0 0 70 19 19
2014 Less than 3 years in current department or agency 53 32 10 3 0 3 0 87 3 40
2014 3 to 10 years in current department or agency 46 34 14 2 4 0 0 80 6 104
2014 11 to 20 years in current department or agency 47 38 5 9 1 0 0 85 10 90
2014 More than 20 years in current department or agency 51 23 13 4 9 0 0 74 13 22

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 52 37 6 5 0 0 0 89 5 65
2019 3 to 10 years in current department or agency 51 38 10 0 1 0 0 89 1 71
2019 11 to 20 years in current department or agency 62 26 7 5 0 0 0 88 5 69
2019 More than 20 years in current department or agency 30 62 8 0 0 0 0 92 0 13
2018 Less than 3 years in current department or agency 53 42 1 3 0 0 0 95 3 63
2018 3 to 10 years in current department or agency 50 39 6 3 1 0 0 89 5 65
2018 11 to 20 years in current department or agency 50 39 5 6 0 0 0 89 6 83
2018 More than 20 years in current department or agency 36 26 20 10 8 0 0 62 18 11
2017 Less than 3 years in current department or agency 55 35 7 3 0 0 0 90 3 69
2017 3 to 10 years in current department or agency 42 43 12 2 1 0 0 85 4 87
2017 11 to 20 years in current department or agency 42 45 6 7 1 0 0 86 8 98
2017 More than 20 years in current department or agency 43 37 0 20 0 0 0 80 20 19
2014 Less than 3 years in current department or agency 59 30 3 5 2 0 0 90 7 40
2014 3 to 10 years in current department or agency 42 45 7 4 1 0 0 88 5 104
2014 11 to 20 years in current department or agency 36 52 8 4 0 0 0 88 4 90
2014 More than 20 years in current department or agency 42 45 9 0 5 0 0 87 5 22

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 47 40 11 0 2 0 0 87 2 65
2019 3 to 10 years in current department or agency 40 44 8 4 3 0 0 85 7 72
2019 11 to 20 years in current department or agency 44 44 9 3 0 0 0 88 3 68
2019 More than 20 years in current department or agency 22 55 23 0 0 0 0 77 0 13
2018 Less than 3 years in current department or agency 41 44 11 1 0 2 0 87 1 63
2018 3 to 10 years in current department or agency 41 45 10 3 0 0 0 87 3 65
2018 11 to 20 years in current department or agency 32 48 16 4 0 0 0 80 4 83
2018 More than 20 years in current department or agency 18 52 21 0 8 0 0 71 8 11

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 39 35 14 9 0 3 0 77 9 65
2019 3 to 10 years in current department or agency 24 44 19 11 1 0 0 68 13 72
2019 11 to 20 years in current department or agency 22 52 16 4 4 2 0 75 9 68
2019 More than 20 years in current department or agency 14 47 24 16 0 0 0 61 16 13
2018 Less than 3 years in current department or agency 42 40 8 5 2 3 0 85 7 63
2018 3 to 10 years in current department or agency 24 58 11 4 3 0 0 82 7 64
2018 11 to 20 years in current department or agency 20 56 14 5 0 4 0 80 5 82
2018 More than 20 years in current department or agency 26 36 30 8 0 0 0 62 8 11
2017 Less than 3 years in current department or agency 43 45 10 0 1 1 0 89 1 69
2017 3 to 10 years in current department or agency 26 54 9 9 0 2 0 81 10 87
2017 11 to 20 years in current department or agency 24 60 9 4 2 0 0 85 6 98
2017 More than 20 years in current department or agency 10 73 5 11 0 0 0 83 11 18
2014 Less than 3 years in current department or agency 50 35 5 2 0 8 0 92 3 40
2014 3 to 10 years in current department or agency 26 54 15 3 1 2 0 81 4 104
2014 11 to 20 years in current department or agency 26 48 14 6 1 5 0 78 7 90
2014 More than 20 years in current department or agency 18 60 13 9 0 0 0 78 9 22

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 34 45 13 3 0 5 0 84 3 65
2019 3 to 10 years in current department or agency 30 47 7 7 4 4 0 81 12 70
2019 11 to 20 years in current department or agency 29 56 10 3 1 2 0 86 4 69
2019 More than 20 years in current department or agency 37 47 15 0 0 0 0 85 0 13
2018 Less than 3 years in current department or agency 38 45 7 3 2 5 0 88 5 63
2018 3 to 10 years in current department or agency 28 43 23 3 3 0 0 71 6 65
2018 11 to 20 years in current department or agency 19 64 11 3 0 4 0 86 3 83
2018 More than 20 years in current department or agency 27 44 0 12 8 9 0 78 22 11
2017 Less than 3 years in current department or agency 45 32 16 1 1 3 0 80 3 69
2017 3 to 10 years in current department or agency 30 46 14 6 1 2 0 78 7 86
2017 11 to 20 years in current department or agency 24 59 11 1 3 1 1 85 4 98
2017 More than 20 years in current department or agency 36 30 18 10 0 5 0 70 11 19
2014 Less than 3 years in current department or agency 56 34 0 2 3 2 2 95 5 40
2014 3 to 10 years in current department or agency 31 47 15 5 0 3 0 80 5 104
2014 11 to 20 years in current department or agency 30 51 14 2 1 2 0 83 3 90
2014 More than 20 years in current department or agency 23 60 17 0 0 0 0 83 0 22

Question 50. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 54 39 6 2 0 0 0 92 2 65
2019 3 to 10 years in current department or agency 36 46 8 7 3 0 0 82 10 72
2019 11 to 20 years in current department or agency 29 59 7 3 1 0 0 89 4 68
2019 More than 20 years in current department or agency 22 55 23 0 0 0 0 77 0 13
2018 Less than 3 years in current department or agency 53 38 5 2 2 0 0 92 3 62
2018 3 to 10 years in current department or agency 30 61 5 1 3 0 0 91 4 65
2018 11 to 20 years in current department or agency 28 53 18 1 0 0 0 81 1 83
2018 More than 20 years in current department or agency 17 63 12 0 8 0 0 80 8 11
2017 Less than 3 years in current department or agency 51 39 6 0 4 0 0 90 4 69
2017 3 to 10 years in current department or agency 37 42 13 7 1 0 0 79 8 86
2017 11 to 20 years in current department or agency 27 56 12 4 2 0 0 82 6 98
2017 More than 20 years in current department or agency 28 46 14 11 0 0 0 75 11 19
2014 Less than 3 years in current department or agency 60 37 2 0 0 0 0 98 0 40
2014 3 to 10 years in current department or agency 32 51 9 6 2 0 0 84 7 104
2014 11 to 20 years in current department or agency 26 61 10 1 3 0 0 86 4 90
2014 More than 20 years in current department or agency 28 59 5 5 5 0 0 86 9 22

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 28 33 16 11 5 8 0 66 17 65
2019 3 to 10 years in current department or agency 25 42 7 8 9 6 3 73 20 72
2019 11 to 20 years in current department or agency 29 38 13 9 1 9 2 74 11 69
2019 More than 20 years in current department or agency 22 39 24 8 0 0 8 66 8 13
2018 Less than 3 years in current department or agency 33 35 13 6 5 6 3 74 12 63
2018 3 to 10 years in current department or agency 18 45 22 11 1 0 3 65 12 64
2018 11 to 20 years in current department or agency 9 50 16 7 6 8 4 67 15 83
2018 More than 20 years in current department or agency 0 53 9 21 8 0 9 58 32 11
2017 Less than 3 years in current department or agency 41 29 13 4 3 8 2 78 7 69
2017 3 to 10 years in current department or agency 26 28 17 16 7 2 3 58 24 87
2017 11 to 20 years in current department or agency 29 30 14 10 10 4 3 64 21 98
2017 More than 20 years in current department or agency 20 41 16 9 11 0 5 63 20 19
2014 Less than 3 years in current department or agency 51 13 7 10 2 2 15 77 15 40
2014 3 to 10 years in current department or agency 25 32 18 9 6 3 8 63 17 104
2014 11 to 20 years in current department or agency 24 33 21 6 8 7 1 62 15 90
2014 More than 20 years in current department or agency 23 47 13 5 12 0 0 69 17 22

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 22 36 11 20 10 2 0 59 30 65
2019 3 to 10 years in current department or agency 10 50 19 14 6 1 0 61 20 72
2019 11 to 20 years in current department or agency 25 41 17 12 3 1 0 67 15 68
2019 More than 20 years in current department or agency 6 70 0 16 8 0 0 77 23 13
2018 Less than 3 years in current department or agency 34 37 10 11 4 3 0 74 16 63
2018 3 to 10 years in current department or agency 19 52 13 11 5 0 0 71 16 65
2018 11 to 20 years in current department or agency 26 44 8 15 3 3 1 73 19 82
2018 More than 20 years in current department or agency 9 45 27 12 9 0 0 53 20 11
2017 Less than 3 years in current department or agency 37 37 12 12 0 1 0 76 12 69
2017 3 to 10 years in current department or agency 34 41 9 14 0 1 1 76 14 87
2017 11 to 20 years in current department or agency 33 41 12 11 1 3 0 76 13 98
2017 More than 20 years in current department or agency 35 36 13 5 11 0 0 71 16 19
2014 Less than 3 years in current department or agency 39 31 10 8 7 5 0 74 16 40
2014 3 to 10 years in current department or agency 29 45 9 10 4 4 0 77 14 104
2014 11 to 20 years in current department or agency 27 47 11 11 4 0 0 74 15 90
2014 More than 20 years in current department or agency 29 45 13 4 9 0 0 74 13 22

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 18 39 30 9 2 0 2 58 11 64
2019 3 to 10 years in current department or agency 14 44 26 8 4 3 0 60 13 71
2019 11 to 20 years in current department or agency 25 49 13 10 1 1 0 75 12 69
2019 More than 20 years in current department or agency 14 55 23 8 0 0 0 69 8 13
2018 Less than 3 years in current department or agency 28 36 26 5 2 3 0 66 7 62
2018 3 to 10 years in current department or agency 10 43 30 13 3 1 0 54 16 64
2018 11 to 20 years in current department or agency 23 46 18 9 3 1 0 71 11 81
2018 More than 20 years in current department or agency 17 44 17 21 0 0 0 62 21 11

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 10 21 19 17 6 17 10 42 32 65
2019 3 to 10 years in current department or agency 7 18 21 21 15 16 1 30 44 72
2019 11 to 20 years in current department or agency 11 20 25 13 13 14 3 38 32 69
2019 More than 20 years in current department or agency 0 16 24 15 15 24 6 23 44 13
2018 Less than 3 years in current department or agency 23 19 16 16 7 12 7 52 29 63
2018 3 to 10 years in current department or agency 8 31 27 11 14 9 0 43 27 65
2018 11 to 20 years in current department or agency 5 22 29 23 8 12 0 31 36 83
2018 More than 20 years in current department or agency 17 17 28 20 8 0 9 38 31 11
2017 Less than 3 years in current department or agency 17 24 23 6 6 15 9 54 16 69
2017 3 to 10 years in current department or agency 8 22 24 18 13 8 7 35 36 87
2017 11 to 20 years in current department or agency 9 26 23 16 17 7 3 38 36 98
2017 More than 20 years in current department or agency 9 34 32 5 16 0 4 45 22 19
2014 Less than 3 years in current department or agency 21 22 8 5 5 22 17 71 16 40
2014 3 to 10 years in current department or agency 5 24 20 21 13 17 1 34 41 104
2014 11 to 20 years in current department or agency 8 27 14 19 22 9 1 38 46 90
2014 More than 20 years in current department or agency 5 28 27 22 5 9 5 38 31 22

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 53 38 3 2 4 0 0 91 6 64
2019 3 to 10 years in current department or agency 45 42 9 3 1 0 0 86 4 72
2019 11 to 20 years in current department or agency 35 52 7 4 2 0 0 87 6 69
2019 More than 20 years in current department or agency 30 70 0 0 0 0 0 100 0 13
2017 Less than 3 years in current department or agency 49 41 8 2 0 0 0 90 2 69
2017 3 to 10 years in current department or agency 39 44 9 7 1 0 0 83 8 87
2017 11 to 20 years in current department or agency 32 53 7 6 3 0 0 85 9 98
2017 More than 20 years in current department or agency 39 39 5 11 6 0 0 78 17 19
2014 Less than 3 years in current department or agency 52 35 2 10 0 0 0 88 10 40
2014 3 to 10 years in current department or agency 39 49 6 5 3 0 0 87 7 104
2014 11 to 20 years in current department or agency 21 47 12 15 4 0 0 68 19 90
2014 More than 20 years in current department or agency 42 44 5 5 5 0 0 86 9 22

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 45 37 8 4 6 0 0 82 10 64
2019 3 to 10 years in current department or agency 47 31 4 11 7 0 0 78 18 72
2019 11 to 20 years in current department or agency 33 40 10 12 4 0 0 74 16 69
2019 More than 20 years in current department or agency 38 38 16 8 0 0 0 76 8 13
2017 Less than 3 years in current department or agency 45 37 12 3 3 0 0 81 7 69
2017 3 to 10 years in current department or agency 51 31 6 9 3 0 0 81 13 87
2017 11 to 20 years in current department or agency 36 28 12 17 8 0 0 64 25 98
2017 More than 20 years in current department or agency 30 44 6 15 5 0 0 74 20 19
2014 Less than 3 years in current department or agency 61 29 5 5 0 0 0 90 5 40
2014 3 to 10 years in current department or agency 54 32 7 3 4 0 0 87 6 104
2014 11 to 20 years in current department or agency 26 45 9 14 6 0 0 71 20 90
2014 More than 20 years in current department or agency 34 44 4 4 14 0 0 78 18 22

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 36 39 13 9 3 0 0 75 12 65
2019 3 to 10 years in current department or agency 53 29 15 3 0 0 0 82 3 72
2019 11 to 20 years in current department or agency 51 38 5 4 1 0 0 90 6 66
2019 More than 20 years in current department or agency 45 47 8 0 0 0 0 92 0 13
2017 Less than 3 years in current department or agency 55 31 8 6 0 0 0 86 6 68
2017 3 to 10 years in current department or agency 48 43 2 6 1 0 0 91 7 86
2017 11 to 20 years in current department or agency 43 48 4 4 1 0 1 91 5 97
2017 More than 20 years in current department or agency 30 53 5 11 0 0 0 83 11 18
2014 Less than 3 years in current department or agency 55 33 10 3 0 0 0 88 3 40
2014 3 to 10 years in current department or agency 48 37 9 4 1 0 1 86 5 104
2014 11 to 20 years in current department or agency 37 40 17 6 0 1 0 78 6 90
2014 More than 20 years in current department or agency 44 47 5 5 0 0 0 91 5 21

Use of official languages

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 58 28 3 8 3 0 0 86 11 65
2019 3 to 10 years in current department or agency 61 29 2 5 1 0 0 91 7 72
2019 11 to 20 years in current department or agency 67 26 1 5 0 0 0 93 5 69
2019 More than 20 years in current department or agency 45 47 0 0 8 0 0 92 8 13
2017 Less than 3 years in current department or agency 51 29 10 9 0 0 0 81 9 69
2017 3 to 10 years in current department or agency 55 37 1 6 1 0 0 91 7 87
2017 11 to 20 years in current department or agency 60 33 2 5 0 0 0 93 5 98
2017 More than 20 years in current department or agency 51 49 0 0 0 0 0 100 0 19
2014 Less than 3 years in current department or agency 70 20 5 3 3 0 0 90 5 40
2014 3 to 10 years in current department or agency 67 26 4 3 0 0 0 94 3 104
2014 11 to 20 years in current department or agency 66 29 3 1 0 0 1 96 1 90
2014 More than 20 years in current department or agency 60 36 5 0 0 0 0 95 0 22

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 71 19 5 3 2 0 0 91 5 64
2019 3 to 10 years in current department or agency 77 18 3 1 1 0 0 95 3 72
2019 11 to 20 years in current department or agency 75 20 3 3 0 0 0 94 3 68
2019 More than 20 years in current department or agency 69 23 8 0 0 0 0 92 0 13
2017 Less than 3 years in current department or agency 72 14 4 10 0 0 0 86 10 69
2017 3 to 10 years in current department or agency 80 17 1 1 0 0 1 98 1 87
2017 11 to 20 years in current department or agency 74 23 2 0 1 0 0 97 1 98
2017 More than 20 years in current department or agency 71 29 0 0 0 0 0 100 0 19
2014 Less than 3 years in current department or agency 75 15 2 2 3 0 3 92 5 40
2014 3 to 10 years in current department or agency 83 13 2 2 0 0 0 96 2 104
2014 11 to 20 years in current department or agency 79 18 1 1 0 0 0 98 1 90
2014 More than 20 years in current department or agency 73 22 5 0 0 0 0 95 0 22

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 86 14 0 0 0 0 0 100 0 64
2019 3 to 10 years in current department or agency 85 11 3 0 1 0 0 96 1 71
2019 11 to 20 years in current department or agency 90 10 0 0 0 0 0 100 0 68
2019 More than 20 years in current department or agency 76 16 8 0 0 0 0 92 0 13
2017 Less than 3 years in current department or agency 83 13 0 3 0 0 1 97 3 69
2017 3 to 10 years in current department or agency 83 15 0 3 0 0 0 97 3 87
2017 11 to 20 years in current department or agency 78 20 2 0 0 0 0 98 0 98
2017 More than 20 years in current department or agency 75 25 0 0 0 0 0 100 0 19
2014 Less than 3 years in current department or agency 81 17 0 0 0 0 2 100 0 40
2014 3 to 10 years in current department or agency 81 17 2 0 0 0 0 98 0 104
2014 11 to 20 years in current department or agency 80 17 1 1 0 0 1 98 1 90
2014 More than 20 years in current department or agency 73 22 5 0 0 0 0 95 0 22

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 38 37 14 6 2 3 0 78 8 65
2019 3 to 10 years in current department or agency 46 27 15 7 1 1 1 76 9 70
2019 11 to 20 years in current department or agency 50 31 17 0 0 2 0 83 0 68
2019 More than 20 years in current department or agency 62 23 15 0 0 0 0 85 0 13

Collective agreements and terms and conditions of employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 24 40 11 11 8 0 6 68 20 65
2019 3 to 10 years in current department or agency 27 41 15 10 7 0 0 67 17 71
2019 11 to 20 years in current department or agency 19 64 10 6 2 0 0 82 8 69
2019 More than 20 years in current department or agency 15 47 16 16 0 0 6 66 17 13

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 45 26 9 2 3 9 6 84 5 65
2019 3 to 10 years in current department or agency 39 40 8 4 0 7 1 87 5 72
2019 11 to 20 years in current department or agency 49 43 3 2 0 3 0 95 2 69
2019 More than 20 years in current department or agency 23 55 15 0 0 0 6 84 0 13

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 11 89 65
2019 11 to 20 years in current department or agency 8 92 69
2018 3 to 10 years in current department or agency 7 93 65
2018 11 to 20 years in current department or agency 7 93 83

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 16 84 65

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 11 13 16 9 3 37 11 46 24 65
2019 3 to 10 years in current department or agency 15 18 15 6 4 34 7 57 17 72
2019 11 to 20 years in current department or agency 10 10 14 3 3 44 17 51 14 67
2019 More than 20 years in current department or agency 6 24 31 0 8 31 0 44 11 13
2018 Less than 3 years in current department or agency 17 17 13 4 2 41 6 65 10 62
2018 3 to 10 years in current department or agency 12 20 16 7 3 31 11 55 18 65
2018 11 to 20 years in current department or agency 6 13 25 5 4 38 9 36 16 82
2018 More than 20 years in current department or agency 9 18 21 0 0 43 8 56 0 11
2017 Less than 3 years in current department or agency 11 20 19 0 3 33 14 59 5 69
2017 3 to 10 years in current department or agency 16 21 15 10 5 25 9 55 22 87
2017 11 to 20 years in current department or agency 10 18 17 6 7 34 8 47 23 98
2017 More than 20 years in current department or agency 10 22 19 5 5 22 17 53 16 18
2014 Less than 3 years in current department or agency 13 5 14 3 0 35 30 52 7 40
2014 3 to 10 years in current department or agency 8 18 15 4 4 39 11 53 17 104
2014 11 to 20 years in current department or agency 7 15 20 8 6 37 8 40 24 90
2014 More than 20 years in current department or agency 5 28 13 5 0 36 13 65 9 22

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 25 37 15 5 2 16 0 75 7 65
2019 3 to 10 years in current department or agency 28 35 17 6 7 8 0 68 14 72
2019 11 to 20 years in current department or agency 17 56 15 6 3 4 0 76 9 69
2019 More than 20 years in current department or agency 22 47 16 7 8 0 0 69 15 13
2018 Less than 3 years in current department or agency 26 30 15 7 0 21 1 72 9 62
2018 3 to 10 years in current department or agency 18 39 17 11 3 12 0 65 16 65
2018 11 to 20 years in current department or agency 13 59 21 1 1 3 2 76 3 82
2018 More than 20 years in current department or agency 18 45 20 0 0 9 8 76 0 11
2017 Less than 3 years in current department or agency 22 50 12 6 3 8 0 78 9 69
2017 3 to 10 years in current department or agency 28 37 21 8 1 3 1 68 10 87
2017 11 to 20 years in current department or agency 20 51 15 9 2 4 0 74 11 97
2017 More than 20 years in current department or agency 30 41 13 0 5 11 0 79 5 19
2014 Less than 3 years in current department or agency 29 23 23 3 0 22 0 67 3 39
2014 3 to 10 years in current department or agency 17 30 19 4 4 25 1 63 11 104
2014 11 to 20 years in current department or agency 11 42 22 7 2 13 2 63 10 90
2014 More than 20 years in current department or agency 10 51 26 5 0 9 0 67 5 22

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in current department or agency 7 93 69
2018 Less than 3 years in current department or agency 0 100 63

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 11 89 65

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 11 17 23 0 2 45 2 53 3 65
2019 3 to 10 years in current department or agency 13 20 12 4 3 40 8 64 14 70
2019 11 to 20 years in current department or agency 11 10 16 3 1 48 10 52 10 69
2019 More than 20 years in current department or agency 6 32 15 8 0 39 0 63 12 13
2018 Less than 3 years in current department or agency 20 19 14 0 4 35 8 69 6 62
2018 3 to 10 years in current department or agency 9 20 21 4 3 37 6 50 13 65
2018 11 to 20 years in current department or agency 7 17 20 2 2 41 10 49 9 83
2018 More than 20 years in current department or agency 0 9 31 0 0 60 0 22 0 11
2017 Less than 3 years in current department or agency 21 22 12 3 3 29 9 71 9 69
2017 3 to 10 years in current department or agency 13 17 21 6 1 32 9 52 12 87
2017 11 to 20 years in current department or agency 8 19 13 3 4 43 10 56 16 98
2017 More than 20 years in current department or agency 4 37 17 0 5 21 16 65 8 19
2014 Less than 3 years in current department or agency 13 7 11 2 0 43 24 61 7 40
2014 3 to 10 years in current department or agency 8 18 12 5 0 47 10 61 10 104
2014 11 to 20 years in current department or agency 10 14 19 3 1 45 8 50 9 90
2014 More than 20 years in current department or agency 5 25 26 0 0 27 18 53 0 22

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 25 28 18 2 2 23 2 71 4 65
2019 3 to 10 years in current department or agency 21 36 12 6 3 20 3 73 11 71
2019 11 to 20 years in current department or agency 23 50 17 3 1 6 0 77 4 69
2019 More than 20 years in current department or agency 14 63 15 8 0 0 0 77 8 13
2018 Less than 3 years in current department or agency 26 31 15 9 2 17 0 69 13 62
2018 3 to 10 years in current department or agency 20 36 24 8 1 11 0 63 10 65
2018 11 to 20 years in current department or agency 13 57 18 2 1 6 3 76 4 83
2018 More than 20 years in current department or agency 9 45 30 0 0 17 0 64 0 11
2017 Less than 3 years in current department or agency 33 38 13 1 1 11 1 82 3 68
2017 3 to 10 years in current department or agency 22 31 28 3 2 12 1 62 7 87
2017 11 to 20 years in current department or agency 19 50 17 5 1 7 1 75 6 96
2017 More than 20 years in current department or agency 14 53 23 5 0 6 0 71 5 19
2014 Less than 3 years in current department or agency 26 24 13 2 0 32 2 77 3 40
2014 3 to 10 years in current department or agency 15 34 22 2 0 24 3 67 2 103
2014 11 to 20 years in current department or agency 15 38 19 6 1 19 2 67 8 90
2014 More than 20 years in current department or agency 15 32 35 0 0 9 9 57 0 22

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 6 94 64
2019 3 to 10 years in current department or agency 11 89 71
2019 11 to 20 years in current department or agency 12 88 69
2019 More than 20 years in current department or agency 14 86 13
2017 Less than 3 years in current department or agency 10 90 69
2017 3 to 10 years in current department or agency 10 90 87
2017 11 to 20 years in current department or agency 11 89 98
2014 11 to 20 years in current department or agency 12 88 90
2014 More than 20 years in current department or agency 0 100 22

Question 80. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 11 to 20 years in current department or agency 54 46 11
2014 11 to 20 years in current department or agency 54 46 11
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Workplace well-being

A psychologically healthy workplace

Question 30. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 70 22 6 0 2 0 0 92 2 65
2019 3 to 10 years in current department or agency 52 35 3 3 7 1 0 87 10 72
2019 11 to 20 years in current department or agency 61 30 8 2 0 0 0 91 2 69
2019 More than 20 years in current department or agency 29 40 23 8 0 0 0 69 8 13
2018 Less than 3 years in current department or agency 62 28 5 2 1 1 0 92 3 63
2018 3 to 10 years in current department or agency 46 39 12 1 0 0 1 87 1 65
2018 11 to 20 years in current department or agency 43 36 10 8 2 1 0 79 11 83
2018 More than 20 years in current department or agency 18 43 20 10 8 0 0 62 18 11
2017 Less than 3 years in current department or agency 57 25 10 5 3 0 0 82 8 69
2017 3 to 10 years in current department or agency 48 25 11 5 8 1 1 75 13 87
2017 11 to 20 years in current department or agency 39 32 13 7 7 3 0 73 14 98
2017 More than 20 years in current department or agency 21 50 13 6 11 0 0 70 17 19

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 3 to 10 years in current department or agency 0 51 27 12 5 0 6 54 17 18
2019 11 to 20 years in current department or agency 3 32 48 14 3 0 0 35 17 31

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 15 45 23 9 5 3 0 62 14 65
2019 3 to 10 years in current department or agency 17 43 24 7 8 1 0 60 16 71
2019 11 to 20 years in current department or agency 20 49 24 7 0 0 0 69 7 68
2019 More than 20 years in current department or agency 14 39 16 23 8 0 0 53 31 13
2018 Less than 3 years in current department or agency 23 40 21 10 2 5 0 66 12 63
2018 3 to 10 years in current department or agency 19 47 20 11 1 1 0 67 13 65
2018 11 to 20 years in current department or agency 12 56 31 1 0 0 0 67 1 83
2018 More than 20 years in current department or agency 0 62 30 0 0 8 0 67 0 11
2017 Less than 3 years in current department or agency 16 55 18 1 6 3 0 74 8 69
2017 3 to 10 years in current department or agency 22 44 21 11 1 0 0 66 12 87
2017 11 to 20 years in current department or agency 13 56 25 3 1 2 0 71 4 98
2017 More than 20 years in current department or agency 19 42 35 0 0 0 5 63 0 19

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 13 40 26 12 8 0 0 54 20 65
2019 3 to 10 years in current department or agency 24 29 20 17 10 1 0 53 27 72
2019 11 to 20 years in current department or agency 14 47 19 13 7 0 0 61 20 69
2019 More than 20 years in current department or agency 14 48 16 23 0 0 0 62 23 13
2018 Less than 3 years in current department or agency 30 35 19 9 5 1 0 66 15 63
2018 3 to 10 years in current department or agency 14 45 20 16 4 0 0 59 20 64
2018 11 to 20 years in current department or agency 12 53 23 11 1 0 0 64 13 83
2018 More than 20 years in current department or agency 0 53 20 10 8 9 0 58 20 11
2017 Less than 3 years in current department or agency 18 50 15 8 6 4 0 70 15 69
2017 3 to 10 years in current department or agency 13 33 23 24 6 0 0 47 30 87
2017 11 to 20 years in current department or agency 9 55 14 16 5 2 0 65 21 97
2017 More than 20 years in current department or agency 9 61 17 9 5 0 0 70 13 19

Work-related stress

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 30 26 21 5 19 0 0 56 24 65
2019 3 to 10 years in current department or agency 40 32 14 3 10 0 1 73 13 71
2019 11 to 20 years in current department or agency 48 27 16 7 2 0 0 75 8 69
2019 More than 20 years in current department or agency 16 37 31 8 0 0 8 57 9 13
2018 Less than 3 years in current department or agency 35 33 17 6 6 1 1 70 12 63
2018 3 to 10 years in current department or agency 31 33 19 9 6 0 2 65 15 65
2018 11 to 20 years in current department or agency 40 33 11 7 5 0 4 76 13 81
2018 More than 20 years in current department or agency 26 21 17 27 8 0 0 47 35 11
2017 Less than 3 years in current department or agency 38 15 21 7 16 0 3 54 24 69
2017 3 to 10 years in current department or agency 35 22 14 12 8 0 8 63 22 86
2017 11 to 20 years in current department or agency 42 25 19 7 5 1 1 68 12 98
2017 More than 20 years in current department or agency 61 15 10 9 0 0 5 80 9 19

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 21 20 22 23 14 0 0 41 37 65
2019 3 to 10 years in current department or agency 17 21 30 21 11 0 0 38 32 72
2019 11 to 20 years in current department or agency 10 16 40 19 15 0 0 26 34 69
2019 More than 20 years in current department or agency 0 14 55 16 15 0 0 14 31 13
2018 Less than 3 years in current department or agency 15 24 34 15 12 0 0 39 27 63
2018 3 to 10 years in current department or agency 10 17 42 15 16 0 0 27 32 65
2018 11 to 20 years in current department or agency 11 19 39 25 6 0 0 30 31 82
2018 More than 20 years in current department or agency 9 20 35 36 0 0 0 29 36 11
2017 Less than 3 years in current department or agency 15 37 23 10 14 0 0 52 25 69
2017 3 to 10 years in current department or agency 8 31 30 24 7 0 0 39 31 87
2017 11 to 20 years in current department or agency 12 18 41 20 9 0 0 30 29 98
2017 More than 20 years in current department or agency 15 30 32 19 4 0 0 45 23 19

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 14 25 25 22 14 2 0 39 36 65
2019 3 to 10 years in current department or agency 14 21 34 20 11 0 0 35 31 72
2019 11 to 20 years in current department or agency 6 18 35 25 15 0 2 24 41 68
2019 More than 20 years in current department or agency 0 14 16 39 32 0 0 14 70 13
2018 Less than 3 years in current department or agency 21 18 28 27 6 0 0 39 33 63
2018 3 to 10 years in current department or agency 8 13 31 33 15 0 0 22 48 65
2018 11 to 20 years in current department or agency 7 22 47 17 7 0 0 28 25 82
2018 More than 20 years in current department or agency 9 0 38 44 10 0 0 9 54 11
2017 Less than 3 years in current department or agency 14 37 20 17 11 0 1 52 28 69
2017 3 to 10 years in current department or agency 9 29 32 22 7 1 0 39 29 87
2017 11 to 20 years in current department or agency 13 22 33 23 9 0 0 35 32 97
2017 More than 20 years in current department or agency 10 18 36 24 11 0 0 29 35 19

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 15 20 18 20 24 0 2 36 45 65
2019 3 to 10 years in current department or agency 14 25 24 19 18 0 0 39 37 72
2019 11 to 20 years in current department or agency 12 20 26 25 16 1 0 33 41 69
2019 More than 20 years in current department or agency 8 6 31 31 16 0 8 15 51 13
2018 Less than 3 years in current department or agency 15 26 21 23 12 3 0 42 36 63
2018 3 to 10 years in current department or agency 7 19 29 26 17 0 2 26 45 65
2018 11 to 20 years in current department or agency 11 22 34 22 10 0 1 33 32 81
2018 More than 20 years in current department or agency 17 0 38 17 20 8 0 19 40 11
2017 Less than 3 years in current department or agency 27 21 23 13 14 0 0 49 28 69
2017 3 to 10 years in current department or agency 12 21 24 31 10 0 1 34 42 86
2017 11 to 20 years in current department or agency 17 21 35 17 10 0 0 38 27 97
2017 More than 20 years in current department or agency 15 28 35 18 4 0 0 43 22 19

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 46 22 20 3 6 0 3 70 9 65
2019 3 to 10 years in current department or agency 38 28 19 9 6 0 0 66 14 71
2019 11 to 20 years in current department or agency 23 29 27 12 9 0 0 52 20 69
2019 More than 20 years in current department or agency 25 15 17 26 0 0 17 48 31 12
2018 Less than 3 years in current department or agency 34 34 16 9 5 0 3 70 14 63
2018 3 to 10 years in current department or agency 28 33 23 10 6 0 0 61 16 65
2018 11 to 20 years in current department or agency 35 27 30 4 4 0 0 62 8 82
2018 More than 20 years in current department or agency 17 29 26 10 0 10 8 56 12 11
2017 Less than 3 years in current department or agency 40 27 15 12 3 0 4 70 15 69
2017 3 to 10 years in current department or agency 31 23 24 14 4 0 5 57 18 85
2017 11 to 20 years in current department or agency 36 26 26 5 4 0 3 64 9 96
2017 More than 20 years in current department or agency 42 23 10 0 4 0 21 82 6 19

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 34 20 31 10 6 0 0 53 16 65
2019 3 to 10 years in current department or agency 34 26 18 18 4 0 0 60 22 72
2019 11 to 20 years in current department or agency 26 27 25 12 10 0 0 53 22 69
2019 More than 20 years in current department or agency 31 22 24 24 0 0 0 53 24 13
2018 Less than 3 years in current department or agency 32 20 27 12 7 0 1 53 19 62
2018 3 to 10 years in current department or agency 16 32 28 17 7 0 0 48 24 64
2018 11 to 20 years in current department or agency 26 38 24 6 6 0 0 64 12 81
2018 More than 20 years in current department or agency 17 12 28 26 8 9 0 31 38 11
2017 Less than 3 years in current department or agency 20 27 25 15 11 0 2 48 26 69
2017 3 to 10 years in current department or agency 25 35 19 9 11 0 0 60 21 87
2017 11 to 20 years in current department or agency 25 35 23 14 4 0 0 60 18 97
2017 More than 20 years in current department or agency 25 24 20 26 4 0 0 49 31 19

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 27 27 34 8 5 0 0 54 12 65
2019 3 to 10 years in current department or agency 17 40 20 17 7 0 0 57 24 72
2019 11 to 20 years in current department or agency 13 43 28 9 6 1 0 57 15 69
2019 More than 20 years in current department or agency 6 24 31 31 0 8 0 33 34 13
2018 Less than 3 years in current department or agency 28 36 25 8 2 0 1 65 10 62
2018 3 to 10 years in current department or agency 13 36 34 12 5 0 0 49 17 64
2018 11 to 20 years in current department or agency 12 36 34 14 4 0 1 48 18 82
2018 More than 20 years in current department or agency 17 0 65 0 8 10 0 19 9 11
2017 Less than 3 years in current department or agency 31 34 24 6 2 0 3 67 9 68
2017 3 to 10 years in current department or agency 17 32 29 17 5 0 0 49 22 87
2017 11 to 20 years in current department or agency 14 33 34 15 4 0 0 47 19 98
2017 More than 20 years in current department or agency 25 20 44 5 6 0 0 45 11 19

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 15 29 30 18 8 0 0 44 26 65
2019 3 to 10 years in current department or agency 13 32 28 20 8 0 0 44 28 72
2019 11 to 20 years in current department or agency 6 27 37 20 9 1 0 33 29 69
2019 More than 20 years in current department or agency 6 24 31 32 8 0 0 30 39 13
2018 Less than 3 years in current department or agency 24 29 28 11 7 0 1 53 18 62
2018 3 to 10 years in current department or agency 8 23 29 25 16 0 0 30 41 64
2018 11 to 20 years in current department or agency 7 24 47 16 6 0 0 31 22 82
2018 More than 20 years in current department or agency 17 0 66 17 0 0 0 17 17 11
2017 Less than 3 years in current department or agency 24 29 26 9 10 0 1 54 19 69
2017 3 to 10 years in current department or agency 11 28 28 23 9 0 0 40 32 87
2017 11 to 20 years in current department or agency 13 24 34 20 9 0 0 37 29 98
2017 More than 20 years in current department or agency 21 26 43 5 6 0 0 46 11 19

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 27 25 25 12 11 0 0 52 23 65
2019 3 to 10 years in current department or agency 18 35 19 21 7 0 0 53 28 72
2019 11 to 20 years in current department or agency 16 41 22 16 6 0 0 56 22 69
2019 More than 20 years in current department or agency 6 24 40 23 7 0 0 30 31 13
2018 Less than 3 years in current department or agency 26 35 24 10 4 0 1 61 14 62
2018 3 to 10 years in current department or agency 8 38 26 16 12 0 0 46 28 64
2018 11 to 20 years in current department or agency 11 35 28 16 10 0 0 46 26 81
2018 More than 20 years in current department or agency 17 26 40 0 17 0 0 43 17 11
2017 Less than 3 years in current department or agency 30 30 15 21 4 0 0 60 25 69
2017 3 to 10 years in current department or agency 16 30 20 26 8 0 0 46 34 87
2017 11 to 20 years in current department or agency 18 36 23 21 2 0 0 54 23 98
2017 More than 20 years in current department or agency 20 16 38 15 11 0 0 36 26 19

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 37 34 18 4 6 0 0 71 11 65
2019 3 to 10 years in current department or agency 44 26 14 8 8 0 0 69 17 71
2019 11 to 20 years in current department or agency 35 43 14 3 6 0 0 77 9 69
2019 More than 20 years in current department or agency 21 31 40 8 0 0 0 53 8 13

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 24 29 26 17 3 0 0 54 20 65
2019 3 to 10 years in current department or agency 30 27 22 15 6 0 0 57 21 72
2019 11 to 20 years in current department or agency 20 32 28 15 5 0 0 52 20 66
2019 More than 20 years in current department or agency 14 55 24 8 0 0 0 68 8 13
2018 Less than 3 years in current department or agency 30 34 19 8 10 0 0 64 17 62
2018 3 to 10 years in current department or agency 24 28 25 14 8 0 0 52 22 64
2018 11 to 20 years in current department or agency 16 33 27 16 6 1 0 49 23 82
2018 More than 20 years in current department or agency 26 27 8 39 0 0 0 53 39 11
2017 Less than 3 years in current department or agency 25 41 14 14 4 1 2 68 18 69
2017 3 to 10 years in current department or agency 24 36 19 8 11 0 2 61 19 87
2017 11 to 20 years in current department or agency 13 34 30 17 5 0 0 47 22 98
2017 More than 20 years in current department or agency 26 21 28 14 10 0 0 47 25 19

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 60 17 9 6 7 0 0 77 14 65
2019 3 to 10 years in current department or agency 53 22 11 7 7 0 0 75 14 72
2019 11 to 20 years in current department or agency 58 16 15 6 5 0 0 75 10 68
2019 More than 20 years in current department or agency 30 39 23 8 0 0 0 69 8 13
2018 Less than 3 years in current department or agency 68 11 10 2 8 0 1 80 10 62
2018 3 to 10 years in current department or agency 53 21 11 8 8 0 0 74 16 64
2018 11 to 20 years in current department or agency 44 24 19 6 6 0 0 69 12 82
2018 More than 20 years in current department or agency 35 8 38 10 10 0 0 43 20 11
2017 Less than 3 years in current department or agency 69 15 9 4 0 0 2 86 4 69
2017 3 to 10 years in current department or agency 64 21 8 1 2 0 4 88 4 87
2017 11 to 20 years in current department or agency 42 26 18 9 4 0 0 69 13 97
2017 More than 20 years in current department or agency 41 23 15 16 5 0 0 64 21 19

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 75 12 2 0 3 3 5 95 3 65
2019 3 to 10 years in current department or agency 78 10 4 2 0 1 4 93 3 72
2019 11 to 20 years in current department or agency 77 10 6 1 0 2 4 92 1 69
2019 More than 20 years in current department or agency 77 8 15 0 0 0 0 85 0 13
2018 Less than 3 years in current department or agency 74 10 9 0 1 0 6 89 2 62
2018 3 to 10 years in current department or agency 71 13 8 0 5 1 2 87 5 64
2018 11 to 20 years in current department or agency 69 20 5 0 2 0 3 93 2 82
2018 More than 20 years in current department or agency 60 30 0 0 0 0 10 100 0 11

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 75 9 6 3 5 2 0 86 8 65
2019 3 to 10 years in current department or agency 71 16 1 3 4 0 4 91 7 72
2019 11 to 20 years in current department or agency 72 18 4 1 3 2 0 91 4 69
2019 More than 20 years in current department or agency 46 32 15 0 0 0 8 84 0 13
2018 Less than 3 years in current department or agency 77 11 7 0 1 0 3 91 1 61
2018 3 to 10 years in current department or agency 74 11 8 0 4 0 3 88 4 64
2018 11 to 20 years in current department or agency 80 11 1 7 0 0 1 92 7 80
2018 More than 20 years in current department or agency 62 18 12 8 0 0 0 80 8 11
2017 Less than 3 years in current department or agency 79 4 4 2 6 1 3 87 9 69
2017 3 to 10 years in current department or agency 65 12 5 10 3 1 4 81 14 87
2017 11 to 20 years in current department or agency 67 10 6 10 2 0 5 82 12 97
2017 More than 20 years in current department or agency 65 6 9 5 0 0 16 84 6 19

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 62 18 12 5 3 0 0 80 8 65
2019 3 to 10 years in current department or agency 57 25 10 6 1 0 1 83 7 72
2019 11 to 20 years in current department or agency 65 22 6 7 0 0 0 87 7 68
2019 More than 20 years in current department or agency 47 45 0 0 0 0 8 100 0 13
2018 Less than 3 years in current department or agency 54 28 8 4 5 0 0 82 9 62
2018 3 to 10 years in current department or agency 60 22 14 4 0 0 0 82 4 64
2018 11 to 20 years in current department or agency 58 25 11 4 1 0 1 84 5 81
2018 More than 20 years in current department or agency 43 18 29 10 0 0 0 61 10 11
2017 Less than 3 years in current department or agency 59 26 6 6 1 0 1 86 8 69
2017 3 to 10 years in current department or agency 54 23 10 11 1 0 1 78 12 87
2017 11 to 20 years in current department or agency 56 24 8 6 2 0 4 83 8 97
2017 More than 20 years in current department or agency 55 16 19 5 0 0 5 75 5 19

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 57 20 9 8 6 0 0 77 14 65
2019 3 to 10 years in current department or agency 59 16 8 13 4 0 0 75 17 72
2019 11 to 20 years in current department or agency 60 27 4 3 4 2 0 88 7 67
2019 More than 20 years in current department or agency 23 62 7 0 0 0 8 92 0 13
2018 Less than 3 years in current department or agency 59 27 3 5 5 0 1 87 10 62
2018 3 to 10 years in current department or agency 62 18 10 8 1 0 1 81 10 63
2018 11 to 20 years in current department or agency 58 20 10 9 2 0 1 79 11 81
2018 More than 20 years in current department or agency 43 18 30 0 8 0 0 62 8 11
2017 Less than 3 years in current department or agency 70 12 6 6 4 1 0 83 10 69
2017 3 to 10 years in current department or agency 53 16 9 12 8 0 2 70 21 87
2017 11 to 20 years in current department or agency 53 18 10 11 5 0 3 73 16 96
2017 More than 20 years in current department or agency 47 28 11 5 0 0 10 83 5 19

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 50 7 14 2 2 2 24 77 4 65
2019 3 to 10 years in current department or agency 51 14 6 4 0 1 24 86 6 71
2019 11 to 20 years in current department or agency 51 13 10 2 0 0 25 85 2 69
2019 More than 20 years in current department or agency 53 16 8 0 0 0 23 89 0 13
2018 Less than 3 years in current department or agency 57 10 7 2 2 0 23 87 4 62
2018 3 to 10 years in current department or agency 55 12 6 4 0 1 21 86 6 64
2018 11 to 20 years in current department or agency 53 10 11 2 0 0 23 83 3 81
2018 More than 20 years in current department or agency 35 12 0 9 0 0 45 84 16 11
2017 Less than 3 years in current department or agency 49 10 4 7 3 0 28 82 13 69
2017 3 to 10 years in current department or agency 58 7 5 1 1 0 28 90 3 87
2017 11 to 20 years in current department or agency 47 12 7 3 0 0 31 86 4 96
2017 More than 20 years in current department or agency 42 14 0 5 0 0 40 92 8 19

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 78 12 3 3 2 0 2 92 5 65
2019 3 to 10 years in current department or agency 78 11 1 3 0 1 5 95 3 72
2019 11 to 20 years in current department or agency 77 19 0 3 0 0 2 97 3 69
2019 More than 20 years in current department or agency 84 8 0 0 0 0 8 100 0 13
2018 Less than 3 years in current department or agency 76 12 5 3 0 0 3 92 3 62
2018 3 to 10 years in current department or agency 75 9 8 1 0 0 6 90 2 64
2018 11 to 20 years in current department or agency 73 22 1 2 1 0 1 96 3 80
2018 More than 20 years in current department or agency 72 20 0 0 0 0 8 100 0 11
2017 Less than 3 years in current department or agency 81 6 7 1 0 0 4 91 1 69
2017 3 to 10 years in current department or agency 79 12 2 2 0 0 5 95 2 87
2017 11 to 20 years in current department or agency 60 23 7 3 1 0 7 88 4 96
2017 More than 20 years in current department or agency 56 15 15 0 0 0 14 83 0 19

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 62 10 11 9 8 0 0 72 17 65
2019 3 to 10 years in current department or agency 69 12 7 8 1 0 1 83 10 72
2019 11 to 20 years in current department or agency 82 10 3 0 1 0 3 96 1 69
2019 More than 20 years in current department or agency 69 24 0 0 0 0 8 100 0 13
2018 Less than 3 years in current department or agency 55 14 12 12 4 0 1 71 17 62
2018 3 to 10 years in current department or agency 66 12 5 6 5 0 6 83 12 63
2018 11 to 20 years in current department or agency 76 12 4 3 2 0 4 92 4 81
2018 More than 20 years in current department or agency 82 0 0 0 0 0 18 100 0 11
2017 Less than 3 years in current department or agency 51 7 13 14 14 0 1 58 29 69
2017 3 to 10 years in current department or agency 70 10 9 2 5 0 5 83 8 87
2017 11 to 20 years in current department or agency 69 15 5 7 1 0 4 87 8 97
2017 More than 20 years in current department or agency 67 10 0 0 5 0 18 94 6 19

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 47 28 15 8 0 2 0 77 8 65
2019 3 to 10 years in current department or agency 61 24 7 4 3 0 1 86 7 71
2019 11 to 20 years in current department or agency 67 18 9 3 2 0 2 86 5 68
2019 More than 20 years in current department or agency 53 32 16 0 0 0 0 84 0 13
2018 Less than 3 years in current department or agency 51 18 15 12 3 0 1 70 15 62
2018 3 to 10 years in current department or agency 50 29 9 5 0 0 6 85 5 64
2018 11 to 20 years in current department or agency 52 26 17 2 0 0 3 80 3 81
2018 More than 20 years in current department or agency 44 20 17 0 0 0 18 79 0 11
2017 Less than 3 years in current department or agency 37 31 26 3 0 0 2 69 4 69
2017 3 to 10 years in current department or agency 62 18 8 7 0 0 6 84 8 87
2017 11 to 20 years in current department or agency 44 32 13 6 4 0 1 77 10 97
2017 More than 20 years in current department or agency 84 11 5 0 0 0 0 95 0 18

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 12 25 40 20 3 0 0 37 23 65
2019 3 to 10 years in current department or agency 14 29 29 24 4 0 0 43 28 72
2019 11 to 20 years in current department or agency 9 22 49 16 5 0 0 31 20 69
2019 More than 20 years in current department or agency 0 38 39 16 7 0 0 38 24 13
2018 Less than 3 years in current department or agency 13 26 44 13 4 0 0 39 17 63
2018 3 to 10 years in current department or agency 13 21 42 21 3 0 0 34 24 65
2018 11 to 20 years in current department or agency 2 25 57 15 1 0 0 27 16 83
2018 More than 20 years in current department or agency 17 9 48 17 8 0 0 26 26 11
2017 Less than 3 years in current department or agency 13 27 45 12 3 0 0 39 15 69
2017 3 to 10 years in current department or agency 7 29 40 17 6 1 0 36 23 87
2017 11 to 20 years in current department or agency 8 22 42 24 3 0 0 31 27 98
2017 More than 20 years in current department or agency 6 29 48 11 0 0 6 37 11 19

Question 76. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 9 17 41 19 14 0 0 32 26 65
2019 3 to 10 years in current department or agency 10 19 36 14 21 0 0 35 28 71
2019 11 to 20 years in current department or agency 7 21 42 21 9 0 0 30 28 68
2019 More than 20 years in current department or agency 0 31 31 38 0 0 0 38 31 13
2018 Less than 3 years in current department or agency 6 14 36 27 18 0 0 45 19 63
2018 3 to 10 years in current department or agency 5 17 39 31 7 0 0 39 22 65
2018 11 to 20 years in current department or agency 2 21 46 24 8 0 0 31 23 83
2018 More than 20 years in current department or agency 8 9 39 44 0 0 0 44 17 11
2017 Less than 3 years in current department or agency 4 17 42 22 16 0 0 37 21 69
2017 3 to 10 years in current department or agency 3 31 27 25 11 0 1 37 35 87
2017 11 to 20 years in current department or agency 2 19 47 25 8 0 0 33 21 98
2017 More than 20 years in current department or agency 0 13 32 34 21 0 0 55 13 19
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Compensation

Pay or other compensation issues

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 26 25 18 11 16 3 2 27 73 65
2019 3 to 10 years in current department or agency 43 29 13 7 4 4 0 45 55 72
2019 11 to 20 years in current department or agency 41 43 10 3 2 2 0 42 58 69
2019 More than 20 years in current department or agency 53 31 8 8 0 0 0 53 47 13
2018 Less than 3 years in current department or agency 39 25 18 9 7 0 1 39 61 63
2018 3 to 10 years in current department or agency 47 25 21 0 6 0 0 47 53 65
2018 11 to 20 years in current department or agency 47 33 13 5 1 0 1 47 53 83
2018 More than 20 years in current department or agency 46 18 17 10 8 0 0 46 54 11
2017 Less than 3 years in current department or agency 37 21 18 6 14 3 2 39 61 69
2017 3 to 10 years in current department or agency 42 23 13 10 7 3 1 44 56 87
2017 11 to 20 years in current department or agency 51 21 15 6 4 3 0 53 47 98
2017 More than 20 years in current department or agency 57 24 19 0 0 0 0 57 43 19

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 74 26 45
2019 11 to 20 years in current department or agency 50 50 40

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 44 56 45
2019 11 to 20 years in current department or agency 83 17 40
2018 Less than 3 years in current department or agency 50 50 38
2018 11 to 20 years in current department or agency 78 22 41

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 37 11 14 13 12 2 11 55 29 65
2019 3 to 10 years in current department or agency 54 13 8 9 3 0 13 76 14 72
2019 11 to 20 years in current department or agency 65 7 6 3 4 0 15 85 8 69
2019 More than 20 years in current department or agency 52 0 8 0 0 8 32 87 0 13
2018 Less than 3 years in current department or agency 56 11 6 1 9 2 15 80 12 62
2018 3 to 10 years in current department or agency 60 8 10 5 4 3 9 78 10 65
2018 11 to 20 years in current department or agency 52 14 11 1 4 0 18 80 7 82
2018 More than 20 years in current department or agency 82 0 10 0 0 0 8 89 0 11

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 28 15 16 14 20 0 7 46 37 45
2019 11 to 20 years in current department or agency 24 37 10 10 3 3 13 73 15 40
2018 Less than 3 years in current department or agency 32 27 14 20 5 2 0 61 25 38
2018 11 to 20 years in current department or agency 27 48 7 2 2 0 14 86 5 43
2017 Less than 3 years in current department or agency 31 31 7 17 7 2 4 66 26 39
2017 3 to 10 years in current department or agency 41 23 15 10 9 0 2 66 19 47
2017 11 to 20 years in current department or agency 30 41 9 10 4 0 7 75 16 46

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 18 11 8 13 34 4 11 34 56 45
2019 11 to 20 years in current department or agency 8 8 5 12 10 7 50 36 52 40
2018 Less than 3 years in current department or agency 11 7 18 29 14 5 15 23 54 38
2018 11 to 20 years in current department or agency 6 16 12 6 4 2 53 50 22 43
2017 Less than 3 years in current department or agency 5 7 5 9 41 11 22 18 75 39
2017 3 to 10 years in current department or agency 2 13 6 12 11 0 56 34 52 47
2017 11 to 20 years in current department or agency 6 12 8 11 6 5 52 42 39 46
Date modified: