2019 Public Service Employee Survey Results by Theme for Canadian Institutes of Health Research by Question 108. Are you a person with a disability?

The results of the 2019 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 48 18 14 7 14 0 0 66 21 15
2019 Not a person with a disability 33 45 11 7 3 0 0 78 10 293
2018 Person with a disability 21 57 9 9 4 0 0 78 13 18
2018 Not a person with a disability 35 40 11 10 3 0 0 76 13 313
2017 Person with a disability 19 23 12 18 28 0 0 42 46 15
2017 Not a person with a disability 30 49 10 8 2 0 0 79 10 317
2011 Person with a disability 30 35 14 14 7 0 0 65 21 14
2011 Not a person with a disability 34 42 11 10 3 0 0 76 14 351
2008 Not a person with a disability 33 46 9 8 3 0 0 80 11 282

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 34 32 14 7 14 0 0 66 21 15
2019 Not a person with a disability 31 39 14 9 7 0 0 70 16 290
2018 Person with a disability 17 50 8 9 17 0 0 67 25 18
2018 Not a person with a disability 31 40 12 11 5 0 0 71 17 315
2017 Person with a disability 12 30 12 7 40 0 0 42 47 15
2017 Not a person with a disability 31 42 16 7 5 0 0 72 12 317

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 41 25 34 0 0 0 0 66 0 15
2019 Not a person with a disability 51 36 8 3 1 0 0 87 5 291
2018 Person with a disability 45 33 17 4 0 0 0 79 4 18
2018 Not a person with a disability 48 37 9 5 1 0 0 85 6 314
2017 Person with a disability 18 36 40 6 0 0 0 54 6 15
2017 Not a person with a disability 49 38 10 2 1 0 0 87 3 316
2011 Person with a disability 55 23 15 7 0 0 0 77 7 13
2011 Not a person with a disability 61 30 6 1 1 0 0 92 2 350

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 29 30 12 30 0 0 0 59 30 14
2019 Not a person with a disability 37 43 12 7 1 0 0 80 8 290
2018 Person with a disability 21 57 18 4 0 0 0 78 4 18
2018 Not a person with a disability 39 41 12 7 1 0 0 81 8 313
2017 Person with a disability 12 54 12 0 22 0 0 66 22 15
2017 Not a person with a disability 39 43 11 5 3 0 0 82 7 315
2011 Person with a disability 30 42 14 7 7 0 0 72 14 14
2011 Not a person with a disability 41 39 10 7 2 0 0 80 9 350
2008 Not a person with a disability 41 45 8 4 2 0 0 86 6 284

Question 51. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 34 31 14 14 7 0 0 66 21 15
2019 Not a person with a disability 38 32 17 10 3 0 0 70 13 292
2018 Person with a disability 25 38 29 9 0 0 0 62 9 18
2018 Not a person with a disability 34 33 22 8 3 0 0 67 11 310
2017 Person with a disability 12 23 24 29 12 0 0 35 41 15
2017 Not a person with a disability 36 33 17 8 6 0 0 70 14 317
2011 Person with a disability 37 28 14 14 7 0 0 65 21 14
2011 Not a person with a disability 43 35 13 5 4 1 0 79 9 351

Question 52. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 34 31 7 21 7 0 0 66 27 15
2019 Not a person with a disability 36 34 16 10 4 0 0 70 14 291
2018 Person with a disability 17 42 17 24 0 0 0 59 24 18
2018 Not a person with a disability 33 35 19 11 3 0 0 68 14 310
2017 Person with a disability 12 23 18 24 22 0 0 35 47 15
2017 Not a person with a disability 33 39 17 7 4 0 0 72 11 315
2011 Person with a disability 23 42 7 21 7 0 0 65 28 14
2011 Not a person with a disability 41 39 11 4 4 1 0 81 8 350
2008 Person with a disability 20 30 30 0 20 0 0 50 20 10
2008 Not a person with a disability 36 42 11 6 4 1 0 79 10 283

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 21 38 7 14 21 0 0 59 34 15
2019 Not a person with a disability 33 21 18 18 9 1 0 54 28 292
2018 Person with a disability 21 13 32 18 8 8 0 37 28 18
2018 Not a person with a disability 31 24 24 12 7 2 0 56 19 312
2017 Person with a disability 6 18 23 13 28 12 0 27 46 15
2017 Not a person with a disability 32 27 21 12 7 1 0 60 19 316
2011 Person with a disability 30 28 28 7 7 0 0 58 14 14
2011 Not a person with a disability 42 24 12 11 8 3 0 68 19 350
2008 Person with a disability 20 20 20 20 20 0 0 40 40 10
2008 Not a person with a disability 32 28 15 13 6 6 0 64 20 284
Top of Page

Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 55 25 7 7 7 0 0 79 14 15
2019 Not a person with a disability 53 29 11 2 2 0 2 85 4 293

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 55 34 4 0 7 0 0 89 7 15
2019 Not a person with a disability 47 30 12 5 3 2 2 79 9 291
2018 Person with a disability 30 41 17 0 12 0 0 71 12 18
2018 Not a person with a disability 44 34 13 6 3 0 0 78 9 314
2017 Person with a disability 30 42 6 16 6 0 0 72 22 15
2017 Not a person with a disability 48 31 9 6 4 1 1 81 11 317
2011 Person with a disability 58 21 14 7 0 0 0 79 7 14
2011 Not a person with a disability 51 26 10 5 5 2 1 79 10 351
2008 Person with a disability 50 30 10 0 0 10 0 89 0 10
2008 Not a person with a disability 49 28 8 5 5 4 0 81 11 284

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 48 38 7 7 0 0 0 86 7 15
2019 Not a person with a disability 45 31 11 8 2 0 1 77 11 293
2018 Person with a disability 42 37 13 8 0 0 0 79 8 18
2018 Not a person with a disability 44 32 10 10 3 0 1 77 13 314
2017 Person with a disability 29 37 6 6 22 0 0 66 28 15
2017 Not a person with a disability 44 36 8 8 4 0 0 80 11 317
2011 Person with a disability 51 28 7 14 0 0 0 79 14 14
2011 Not a person with a disability 46 32 8 7 7 1 0 78 14 349
2008 Person with a disability 40 30 0 20 10 0 0 70 30 10
2008 Not a person with a disability 46 29 8 11 5 0 0 76 16 284

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 48 32 14 0 7 0 0 79 7 15
2019 Not a person with a disability 49 29 12 7 2 0 0 78 10 293
2018 Person with a disability 21 58 13 0 8 0 0 79 8 18
2018 Not a person with a disability 44 30 14 7 4 0 0 75 11 315
2017 Person with a disability 23 36 12 0 29 0 0 59 29 15
2017 Not a person with a disability 53 28 9 7 4 0 0 81 11 317

Senior management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 27 27 18 13 7 7 0 59 22 15
2019 Not a person with a disability 33 38 14 6 6 3 0 73 13 290
2018 Person with a disability 30 57 4 9 0 0 0 87 9 18
2018 Not a person with a disability 30 35 18 6 3 6 0 70 10 316
2017 Person with a disability 23 24 18 29 6 0 0 48 34 15
2017 Not a person with a disability 30 34 15 10 5 6 0 68 16 317
2011 Person with a disability 16 28 35 14 7 0 0 44 21 14
2011 Not a person with a disability 23 34 19 11 7 7 0 61 19 350

Question 35. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 27 27 24 7 7 7 0 59 15 15
2019 Not a person with a disability 31 33 15 13 7 1 0 65 20 290
2018 Person with a disability 33 29 26 4 8 0 0 62 12 18
2018 Not a person with a disability 22 36 23 12 5 2 0 59 18 317
2017 Person with a disability 12 28 18 25 18 0 0 40 43 15
2017 Not a person with a disability 23 33 20 16 6 1 0 57 23 317
2011 Person with a disability 23 21 28 14 7 7 0 47 23 14
2011 Not a person with a disability 25 36 14 14 10 1 1 61 24 348
2008 Person with a disability 20 10 30 20 20 0 0 30 40 10
2008 Not a person with a disability 22 39 18 11 7 3 0 63 19 282

Question 36. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 27 32 13 14 7 7 0 63 22 15
2019 Not a person with a disability 16 38 18 19 6 3 0 55 26 291
2018 Person with a disability 21 29 21 9 20 0 0 50 29 18
2018 Not a person with a disability 12 30 25 22 6 4 0 44 29 316
2017 Person with a disability 18 22 18 13 29 0 0 40 43 15
2017 Not a person with a disability 18 26 21 23 9 4 0 45 33 317
2011 Person with a disability 7 44 28 7 7 7 0 55 15 14
2011 Not a person with a disability 14 44 17 15 7 3 0 60 22 349
2008 Person with a disability 0 40 0 30 20 10 0 44 56 10
2008 Not a person with a disability 10 37 16 23 7 6 0 50 33 284

Question 37. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 27 32 14 20 7 0 0 59 27 15
2019 Not a person with a disability 15 38 17 21 8 1 0 53 30 293
2018 Person with a disability 13 46 13 16 12 0 0 59 28 18
2018 Not a person with a disability 11 28 26 23 9 2 0 40 33 317
2017 Person with a disability 12 13 12 18 29 16 0 29 57 15
2017 Not a person with a disability 15 31 21 23 8 2 0 46 32 315
2011 Person with a disability 15 23 8 47 8 0 0 38 55 13
2011 Not a person with a disability 13 39 14 19 13 2 0 53 32 348
2008 Person with a disability 0 40 10 40 10 0 0 40 50 10
2008 Not a person with a disability 11 35 13 28 11 1 0 47 40 283
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 34 38 14 7 7 0 0 73 14 15
2019 Not a person with a disability 32 40 10 13 4 0 0 72 17 293
2018 Person with a disability 41 17 17 13 12 0 0 58 25 18
2018 Not a person with a disability 32 36 14 11 7 0 0 68 18 313
2017 Person with a disability 12 19 18 18 34 0 0 30 51 15
2017 Not a person with a disability 33 41 12 9 4 0 0 74 14 317
2011 Person with a disability 23 49 7 14 7 0 0 72 21 14
2011 Not a person with a disability 34 38 11 9 6 0 0 73 16 350

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 41 21 11 21 7 0 0 62 27 15
2019 Not a person with a disability 25 51 11 10 4 0 0 75 14 293
2018 Person with a disability 26 29 12 33 0 0 0 55 33 18
2018 Not a person with a disability 28 45 13 10 4 0 0 73 14 312
2017 Person with a disability 12 31 6 23 28 0 0 43 51 15
2017 Not a person with a disability 29 44 12 12 4 0 0 73 16 317

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 41 38 7 7 7 0 0 79 14 15
2019 Not a person with a disability 42 34 10 11 2 0 1 77 14 293
2018 Person with a disability 29 50 9 12 0 0 0 79 12 18
2018 Not a person with a disability 38 37 11 9 3 1 0 76 12 315
2017 Person with a disability 29 36 6 6 22 0 0 66 28 15
2017 Not a person with a disability 41 39 9 7 3 0 1 80 11 317
2011 Person with a disability 51 42 7 0 0 0 0 93 0 14
2011 Not a person with a disability 40 39 8 9 4 1 0 79 13 350
2008 Person with a disability 60 10 10 0 20 0 0 70 20 10
2008 Not a person with a disability 39 34 9 10 6 1 0 74 17 284

Job fit and development

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 41 25 7 27 0 0 0 66 27 15
2019 Not a person with a disability 28 46 11 11 3 0 0 74 15 291
2018 Person with a disability 26 40 9 18 8 0 0 66 25 18
2018 Not a person with a disability 28 45 11 12 4 0 0 73 16 314
2017 Person with a disability 19 29 12 24 16 0 0 48 40 15
2017 Not a person with a disability 31 39 13 11 6 0 0 70 17 316
2011 Person with a disability 17 68 0 15 0 0 0 85 15 13
2011 Not a person with a disability 38 41 9 7 5 0 1 79 12 351
2008 Person with a disability 40 20 0 10 30 0 0 60 40 10
2008 Not a person with a disability 30 43 8 13 3 1 1 75 16 284

Question 44. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 34 21 7 18 14 7 0 59 34 15
2019 Not a person with a disability 19 37 19 17 6 3 0 57 23 292
2018 Person with a disability 17 33 24 18 8 0 0 50 25 18
2018 Not a person with a disability 17 37 19 16 9 2 0 55 25 311
2017 Person with a disability 12 24 6 36 22 0 0 36 58 15
2017 Not a person with a disability 26 33 16 16 7 2 0 60 23 315
2011 Person with a disability 30 49 7 7 7 0 0 79 14 14
2011 Not a person with a disability 34 32 17 9 7 1 0 67 17 351
2008 Person with a disability 10 30 20 20 20 0 0 40 40 10
2008 Not a person with a disability 29 38 15 11 6 1 1 68 17 283

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 14 34 18 7 27 0 0 48 34 15
2019 Not a person with a disability 19 32 14 17 15 2 1 52 33 291
2018 Person with a disability 17 32 21 21 9 0 0 49 30 18
2018 Not a person with a disability 20 24 18 19 16 1 2 45 37 313
2017 Person with a disability 12 18 6 24 34 0 7 32 62 15
2017 Not a person with a disability 22 29 15 17 14 2 1 52 32 317
2011 Person with a disability 23 0 35 28 7 0 7 25 38 14
2011 Not a person with a disability 16 30 16 16 18 2 2 48 36 350
2008 Person with a disability 40 20 10 0 30 0 0 60 30 10
2008 Not a person with a disability 15 33 16 19 14 2 1 49 34 283

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 41 25 21 7 0 0 7 70 7 15
2019 Not a person with a disability 49 25 10 6 4 1 4 78 11 293

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 59 14 0 7 0 0 21 91 9 15
2019 Not a person with a disability 53 10 12 5 5 1 13 75 11 292

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 55 18 14 0 0 0 14 84 0 15
2019 Not a person with a disability 45 28 15 4 3 1 3 77 7 293

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 55 18 14 0 0 0 14 84 0 15
2019 Not a person with a disability 41 26 15 7 4 2 4 72 12 291

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 71 7 7 0 0 0 15 91 0 14
2019 Not a person with a disability 58 17 10 2 1 4 7 85 4 293

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 75 11 0 0 0 0 14 100 0 15
2019 Not a person with a disability 71 13 7 2 1 2 4 89 4 291

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 82 0 4 0 7 0 7 88 7 15
2019 Not a person with a disability 74 9 4 3 1 4 4 91 5 291

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 68 11 0 0 7 0 14 92 8 15
2019 Not a person with a disability 81 5 1 0 1 1 12 98 1 291

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 41 18 14 14 14 0 0 59 27 15
2019 Not a person with a disability 25 45 13 11 5 0 0 71 16 291
2018 Person with a disability 21 52 18 9 0 0 0 73 9 18
2018 Not a person with a disability 28 47 13 9 1 0 0 76 11 315
2017 Person with a disability 6 48 12 12 22 0 0 54 34 15
2017 Not a person with a disability 33 44 13 7 3 0 0 77 11 316
2011 Person with a disability 25 45 15 7 8 0 0 70 15 13
2011 Not a person with a disability 35 40 9 10 4 0 0 76 15 350

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 34 30 7 22 7 0 0 63 30 14
2019 Not a person with a disability 34 41 13 9 3 0 0 75 12 292
2018 Person with a disability 32 33 4 30 0 0 0 66 30 18
2018 Not a person with a disability 38 38 13 8 3 0 0 76 11 317
2017 Person with a disability 12 43 12 28 6 0 0 54 34 15
2017 Not a person with a disability 40 37 13 6 4 0 0 77 10 316

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 34 18 27 13 7 0 0 52 20 15
2019 Not a person with a disability 29 47 13 7 3 0 0 77 10 287
2018 Person with a disability 25 50 13 4 8 0 0 75 12 18
2018 Not a person with a disability 28 41 16 12 3 0 1 69 15 317
2017 Person with a disability 12 36 12 18 22 0 0 48 40 15
2017 Not a person with a disability 37 40 11 7 4 0 0 77 12 316
2011 Person with a disability 30 28 35 7 0 0 0 58 7 14
2011 Not a person with a disability 40 39 9 8 3 1 0 80 11 349

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 14 59 7 14 0 7 0 78 15 15
2019 Not a person with a disability 22 43 21 8 4 3 0 67 12 291
2018 Person with a disability 9 26 41 17 0 8 0 37 18 18
2018 Not a person with a disability 22 42 23 7 4 2 0 65 11 313
2017 Person with a disability 12 24 30 6 28 0 0 36 34 15
2017 Not a person with a disability 29 43 15 7 2 3 0 74 10 316

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 55 25 7 14 0 0 0 79 14 15
2019 Not a person with a disability 45 33 10 7 4 0 0 79 11 293
2018 Person with a disability 42 40 0 18 0 0 0 82 18 18
2018 Not a person with a disability 48 37 6 6 3 0 0 85 9 313
2017 Person with a disability 30 40 18 12 0 0 0 71 12 15
2017 Not a person with a disability 48 31 6 9 7 0 0 79 15 316
2011 Person with a disability 30 42 21 7 0 0 0 72 7 14
2011 Not a person with a disability 45 34 7 9 5 0 0 79 14 351

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 37 41 15 7 0 0 0 78 7 14
2019 Not a person with a disability 31 31 21 11 6 0 0 62 17 290
2018 Person with a disability 29 37 30 4 0 0 0 66 4 18
2018 Not a person with a disability 35 31 19 9 6 0 0 66 15 315
2017 Person with a disability 29 31 23 16 0 0 0 60 16 15
2017 Not a person with a disability 27 36 19 11 6 0 0 63 17 317
2011 Person with a disability 28 14 44 14 0 0 0 42 14 14
2011 Not a person with a disability 37 32 19 7 5 0 0 69 11 350
2008 Person with a disability 20 30 10 30 10 0 0 50 40 10
2008 Not a person with a disability 31 32 21 12 4 0 0 63 16 283

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 75 25 0 0 0 0 0 100 0 15
2019 Not a person with a disability 62 23 6 4 4 0 1 86 8 292
2017 Person with a disability 48 30 0 16 6 0 0 78 22 15
2017 Not a person with a disability 69 19 4 2 2 2 2 91 5 316
2011 Person with a disability 55 23 0 7 15 0 0 77 23 13
2011 Not a person with a disability 51 25 5 9 7 2 2 79 17 351

Mobility and retention

Question 54. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2019 Person with a disability 32 21 48 15
2019 Not a person with a disability 34 28 38 293
2018 Person with a disability 41 18 41 18
2018 Not a person with a disability 32 31 37 315
2017 Person with a disability 41 12 47 15
2017 Not a person with a disability 22 34 44 316
2011 Person with a disability 14 44 42 14
2011 Not a person with a disability 29 41 30 351

Question 55. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 Not a person with a disability 7 33 56 3 1 0 71
2011 Not a person with a disability 4 29 46 11 9999 10 101
Top of Page

Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 48 18 27 7 0 0 0 66 7 15
2019 Not a person with a disability 41 43 8 6 1 0 0 85 7 293
2018 Person with a disability 34 44 8 13 0 0 0 79 13 18
2018 Not a person with a disability 50 40 6 3 0 0 0 90 4 317
2017 Person with a disability 12 47 12 23 6 0 0 59 29 15
2017 Not a person with a disability 43 41 7 6 2 0 0 85 8 317
2011 Person with a disability 44 42 7 7 0 0 0 86 7 14
2011 Not a person with a disability 44 43 7 4 2 0 0 87 6 350
2008 Not a person with a disability 49 40 5 4 2 0 0 89 6 283

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 27 45 21 7 0 0 0 73 7 15
2019 Not a person with a disability 26 46 16 9 3 0 0 72 12 291
2018 Person with a disability 29 39 17 0 16 0 0 68 16 18
2018 Not a person with a disability 19 47 19 10 3 0 0 67 14 313
2017 Person with a disability 6 30 46 7 12 0 0 36 19 15
2017 Not a person with a disability 24 39 18 15 3 1 0 64 18 315
2011 Person with a disability 30 49 14 0 7 0 0 79 7 14
2011 Not a person with a disability 33 46 11 6 4 0 0 79 10 349

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 13 32 21 21 14 0 0 34 45 15
2019 Not a person with a disability 12 30 36 15 6 0 0 21 43 292
2018 Person with a disability 13 32 30 17 0 0 8 18 49 18
2018 Not a person with a disability 12 29 37 17 3 1 1 21 42 316
2017 Person with a disability 6 53 29 6 0 0 6 6 63 15
2017 Not a person with a disability 18 38 28 8 5 0 3 13 58 314
2011 Person with a disability 0 56 28 16 0 0 0 16 56 14
2011 Not a person with a disability 11 21 38 20 6 0 3 27 34 350
2008 Person with a disability 0 50 40 10 0 0 0 10 50 10
2008 Not a person with a disability 10 25 39 16 7 0 4 24 36 284

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 7 31 21 14 27 0 0 41 38 15
2019 Not a person with a disability 13 27 34 17 9 0 1 26 40 291
2018 Person with a disability 9 32 18 21 12 0 8 36 45 18
2018 Not a person with a disability 16 31 25 19 8 1 0 27 48 314
2017 Person with a disability 12 53 18 12 0 0 6 12 69 15
2017 Not a person with a disability 22 29 28 9 7 2 3 16 54 314
2011 Person with a disability 7 21 49 14 0 0 9 15 31 14
2011 Not a person with a disability 9 18 29 27 14 0 3 42 28 350
2008 Person with a disability 10 10 50 10 10 10 0 22 22 10
2008 Not a person with a disability 9 21 31 21 13 2 4 36 31 282

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 14 31 27 21 7 0 0 27 45 15
2019 Not a person with a disability 21 28 30 12 7 1 2 19 50 293
2018 Person with a disability 9 33 33 12 4 0 8 18 46 18
2018 Not a person with a disability 14 26 34 20 4 1 1 24 40 314
2017 Person with a disability 40 18 36 0 0 0 6 0 62 15
2017 Not a person with a disability 11 26 34 20 5 1 2 26 38 315
2011 Person with a disability 7 42 35 0 16 0 0 16 49 14
2011 Not a person with a disability 14 21 36 17 9 1 3 26 36 349
2008 Person with a disability 10 60 30 0 0 0 0 0 70 10
2008 Not a person with a disability 13 24 31 20 6 1 4 27 40 282

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 7 20 38 14 21 0 0 34 27 15
2019 Not a person with a disability 13 22 39 17 9 1 0 26 35 292
2018 Person with a disability 20 9 42 25 4 0 0 29 29 18
2018 Not a person with a disability 6 24 40 21 9 1 0 30 30 314
2017 Person with a disability 22 35 37 0 0 0 6 0 61 15
2017 Not a person with a disability 9 19 43 20 6 0 2 27 29 311
2011 Person with a disability 7 21 37 35 0 0 0 35 28 14
2011 Not a person with a disability 5 14 36 29 13 1 2 43 20 344
2008 Person with a disability 10 30 40 10 10 0 0 20 40 10
2008 Not a person with a disability 8 19 33 27 10 1 3 38 28 282

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 20 18 21 14 27 0 0 41 38 15
2019 Not a person with a disability 16 24 29 17 12 1 2 29 41 293
2018 Person with a disability 13 36 28 10 5 0 8 16 54 17
2018 Not a person with a disability 14 26 29 19 9 1 2 29 41 313
2017 Person with a disability 6 40 36 12 0 0 6 12 49 15
2017 Not a person with a disability 14 23 33 16 8 3 4 26 39 315
2011 Person with a disability 21 35 30 14 0 0 0 14 56 14
2011 Not a person with a disability 14 26 27 22 7 0 3 31 41 350
2008 Person with a disability 40 20 30 0 10 0 0 10 60 10
2008 Not a person with a disability 15 24 27 18 11 1 3 31 41 283

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 18 27 21 7 21 0 7 30 48 15
2019 Not a person with a disability 18 23 31 17 9 1 1 27 42 290
2018 Person with a disability 17 38 9 25 4 8 0 31 59 18
2018 Not a person with a disability 16 25 27 19 9 3 1 29 43 314
2017 Person with a disability 7 18 40 29 0 0 6 31 27 15
2017 Not a person with a disability 11 23 32 19 9 2 4 30 36 315
2011 Person with a disability 28 21 14 21 7 0 9 31 54 14
2011 Not a person with a disability 9 20 28 24 13 1 5 39 31 350
2008 Person with a disability 30 30 30 10 0 0 0 10 60 10
2008 Not a person with a disability 19 29 20 18 6 1 5 27 52 283

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 14 18 34 14 14 7 0 30 34 15
2019 Not a person with a disability 11 27 36 17 7 1 1 25 39 290
2018 Person with a disability 16 26 26 26 0 0 8 28 45 18
2018 Not a person with a disability 8 23 40 20 6 2 1 27 32 315
2017 Person with a disability 40 18 30 6 0 0 6 6 62 15
2017 Not a person with a disability 11 23 35 18 8 2 3 28 36 313

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 7 0 34 38 14 0 7 56 7 15
2019 Not a person with a disability 6 16 35 29 13 0 1 42 22 292

Question 40. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 14 13 21 38 7 7 0 29 49 15
2019 Not a person with a disability 11 33 18 26 10 2 0 45 37 292

Respectful workplace

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 41 27 25 0 7 0 0 68 7 15
2019 Not a person with a disability 50 29 6 10 5 1 0 80 15 292
2018 Person with a disability 41 30 12 4 12 0 0 71 17 18
2018 Not a person with a disability 50 27 9 10 4 1 0 78 14 313
2017 Person with a disability 18 49 34 0 0 0 0 66 0 15
2017 Not a person with a disability 51 31 7 6 4 1 0 82 10 317

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 62 25 0 7 7 0 0 86 14 15
2019 Not a person with a disability 54 35 4 5 3 0 0 89 7 291
2018 Person with a disability 50 38 0 4 8 0 0 88 12 18
2018 Not a person with a disability 55 34 7 3 0 0 1 89 4 314
2017 Person with a disability 23 64 12 0 0 0 0 88 0 15
2017 Not a person with a disability 59 32 5 2 2 0 0 91 5 316

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 41 25 14 14 7 0 0 66 21 15
2019 Not a person with a disability 47 38 8 4 2 1 0 85 6 293
2018 Person with a disability 26 49 9 17 0 0 0 75 17 18
2018 Not a person with a disability 50 35 11 3 1 0 0 85 4 314

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 48 38 0 0 14 0 0 86 14 15
2019 Not a person with a disability 35 42 12 8 2 1 0 78 10 290
2018 Person with a disability 26 62 0 4 8 0 0 88 12 18
2018 Not a person with a disability 46 38 12 2 2 0 0 84 4 311
2017 Person with a disability 29 43 16 12 0 0 0 72 12 15
2017 Not a person with a disability 45 39 9 2 2 2 0 86 4 317
2011 Person with a disability 30 28 21 21 0 0 0 58 21 14
2011 Not a person with a disability 41 40 9 6 2 2 0 83 8 348

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 48 31 7 7 7 0 0 79 14 15
2019 Not a person with a disability 39 38 14 5 2 3 0 79 7 291
2018 Person with a disability 30 46 9 8 8 0 0 76 16 18
2018 Not a person with a disability 46 36 13 2 2 3 0 83 4 312
2017 Person with a disability 23 59 12 6 0 0 0 82 6 15
2017 Not a person with a disability 42 39 11 3 2 3 0 84 5 317

Question 50. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 59 14 14 14 0 0 0 73 14 15
2019 Not a person with a disability 49 36 11 4 0 0 0 85 4 291
2018 Person with a disability 26 53 13 8 0 0 0 79 8 18
2018 Not a person with a disability 55 34 6 3 2 0 0 89 5 312
2017 Person with a disability 18 42 6 35 0 0 0 59 35 15
2017 Not a person with a disability 51 37 7 3 2 0 0 88 5 316
2011 Person with a disability 23 56 7 14 0 0 0 79 14 14
2011 Not a person with a disability 48 39 5 4 2 0 0 88 7 349
2008 Person with a disability 30 40 20 10 0 0 0 70 10 10
2008 Not a person with a disability 46 39 9 2 3 0 0 86 6 284

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 30 22 19 7 15 7 0 55 24 14
2019 Not a person with a disability 32 29 15 6 6 7 4 68 14 292
2018 Person with a disability 18 33 33 0 8 8 0 55 8 18
2018 Not a person with a disability 26 33 15 8 5 7 6 68 15 315
2017 Person with a disability 23 40 12 24 0 0 0 64 24 15
2017 Not a person with a disability 35 34 13 6 6 4 2 73 13 316

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 34 25 14 14 7 0 7 63 22 15
2019 Not a person with a disability 25 33 16 13 7 4 2 62 21 291
2018 Person with a disability 18 46 17 0 12 8 0 69 13 18
2018 Not a person with a disability 30 39 13 10 4 2 1 71 15 311
2017 Person with a disability 29 41 12 12 6 0 0 71 18 15
2017 Not a person with a disability 34 42 9 7 4 2 1 79 12 315
2011 Person with a disability 30 35 21 0 14 0 0 65 14 14
2011 Not a person with a disability 41 33 9 8 4 3 1 77 13 347
2008 Person with a disability 30 40 0 10 10 10 0 78 22 10
2008 Not a person with a disability 26 39 10 11 7 5 2 70 20 284

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 21 52 14 7 7 0 0 73 14 15
2019 Not a person with a disability 26 38 24 7 5 0 0 65 12 293
2018 Person with a disability 21 49 18 0 12 0 0 70 12 18
2018 Not a person with a disability 27 45 18 7 2 2 0 73 9 312

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 14 34 7 21 18 7 0 51 41 15
2019 Not a person with a disability 14 20 20 13 15 12 5 42 34 292
2018 Person with a disability 9 21 29 13 12 16 0 36 30 18
2018 Not a person with a disability 14 21 20 12 13 16 4 44 30 311
2017 Person with a disability 6 22 31 6 29 0 6 30 37 15
2017 Not a person with a disability 15 21 20 12 12 16 4 44 30 315
2011 Person with a disability 7 28 7 21 28 0 9 38 54 14
2011 Not a person with a disability 14 21 19 14 16 12 5 42 36 350

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 52 41 0 7 0 0 0 93 7 15
2019 Not a person with a disability 45 43 3 9 2 0 0 87 10 293
2017 Person with a disability 18 48 0 12 22 0 0 66 34 15
2017 Not a person with a disability 42 47 3 6 2 0 0 90 8 317
2011 Person with a disability 44 35 7 7 7 0 0 79 14 14
2011 Not a person with a disability 46 45 3 3 2 0 0 91 6 351
2008 Person with a disability 40 50 0 0 10 0 0 90 10 10
2008 Not a person with a disability 44 46 3 5 2 0 0 90 7 282

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 45 48 7 0 0 0 0 93 0 15
2019 Not a person with a disability 54 31 6 6 3 0 0 85 9 290
2017 Person with a disability 36 46 0 18 0 0 0 82 18 15
2017 Not a person with a disability 50 34 5 8 3 0 0 84 11 316
2011 Person with a disability 44 42 0 14 0 0 0 86 14 14
2011 Not a person with a disability 46 35 6 9 4 0 0 81 12 349

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 34 38 21 0 7 0 0 73 7 15
2019 Not a person with a disability 50 36 7 5 2 0 0 86 7 290
2017 Person with a disability 30 52 0 12 6 0 0 82 18 15
2017 Not a person with a disability 52 35 6 5 2 0 0 87 7 313

Use of official languages

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 62 25 7 7 0 0 0 86 7 15
2019 Not a person with a disability 62 20 5 7 6 0 0 82 13 291
2017 Person with a disability 71 23 0 6 0 0 0 94 6 15
2017 Not a person with a disability 58 21 7 8 5 0 0 80 14 316
2011 Person with a disability 65 21 0 14 0 0 0 86 14 14
2011 Not a person with a disability 62 23 3 7 5 0 0 85 12 350
2008 Person with a disability 70 30 0 0 0 0 0 100 0 10
2008 Not a person with a disability 57 21 7 9 6 0 0 78 15 279

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 63 15 0 22 0 0 0 78 22 14
2019 Not a person with a disability 68 17 6 5 4 0 0 85 9 292
2017 Person with a disability 82 12 6 0 0 0 0 94 0 15
2017 Not a person with a disability 67 18 3 8 2 0 0 86 10 317
2011 Person with a disability 72 21 7 0 0 0 0 93 0 14
2011 Not a person with a disability 70 16 4 8 2 0 0 86 10 350
2008 Person with a disability 80 20 0 0 0 0 0 100 0 10
2008 Not a person with a disability 65 14 4 9 6 0 1 81 15 283

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 86 7 0 7 0 0 0 93 7 15
2019 Not a person with a disability 77 10 5 3 3 0 1 89 6 290
2017 Person with a disability 94 6 0 0 0 0 0 100 0 15
2017 Not a person with a disability 79 11 5 3 2 0 0 90 5 314
2011 Person with a disability 79 7 0 14 0 0 0 86 14 14
2011 Not a person with a disability 80 13 3 3 1 0 0 93 4 350
2008 Person with a disability 80 20 0 0 0 0 0 100 0 10
2008 Not a person with a disability 78 11 2 5 4 0 1 89 9 284

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 27 38 21 13 0 0 0 66 13 15
2019 Not a person with a disability 32 27 26 8 5 2 0 60 13 293

Collective agreements and terms and conditions of employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 48 0 0 27 0 14 11 63 37 15
2019 Not a person with a disability 21 41 9 9 5 2 13 73 16 292

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 27 21 7 7 11 21 7 66 25 15
2019 Not a person with a disability 38 23 14 1 1 9 14 80 3 292

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 32 68 15
2019 Not a person with a disability 14 86 293

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 21 0 14 11 7 41 7 40 34 15
2019 Not a person with a disability 15 10 17 6 5 33 14 48 20 293
2018 Person with a disability 4 33 17 13 8 20 4 50 28 18
2018 Not a person with a disability 16 15 17 7 2 30 12 53 17 313
2017 Person with a disability 12 19 36 6 12 16 0 36 21 15
2017 Not a person with a disability 15 17 14 3 4 34 12 60 14 317

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 48 21 0 11 7 14 0 79 21 15
2019 Not a person with a disability 33 32 15 6 4 11 1 73 11 293
2018 Person with a disability 21 53 9 9 8 0 0 75 17 18
2018 Not a person with a disability 28 38 17 4 2 10 2 75 7 312
2017 Person with a disability 23 31 34 6 6 0 0 54 12 15
2017 Not a person with a disability 30 35 18 5 2 9 1 72 8 315
2011 Person with a disability 30 35 14 14 7 0 0 65 21 14
2011 Not a person with a disability 42 34 12 7 1 3 0 79 8 350

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 27 7 7 0 18 41 0 58 30 15
2019 Not a person with a disability 15 9 17 4 2 41 12 51 13 292
2018 Person with a disability 9 25 17 4 8 37 0 54 19 18
2018 Not a person with a disability 18 14 17 3 1 36 11 60 8 313
2017 Person with a disability 6 24 23 6 6 28 7 46 18 15
2017 Not a person with a disability 15 12 12 2 2 46 12 63 8 314

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 48 14 11 0 14 14 0 71 16 15
2019 Not a person with a disability 34 28 17 4 2 11 3 73 8 293
2018 Person with a disability 21 41 21 4 8 4 0 65 13 18
2018 Not a person with a disability 32 31 16 3 1 15 2 76 4 314
2017 Person with a disability 18 46 12 6 0 12 7 78 7 15
2017 Not a person with a disability 30 28 15 3 1 20 3 75 6 317
2011 Person with a disability 23 21 21 0 14 21 0 55 18 14
2011 Not a person with a disability 41 36 12 2 1 9 0 84 3 349

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 59 41 15
2019 Not a person with a disability 14 86 291
2017 Person with a disability 57 43 15
2017 Not a person with a disability 13 87 317

Question 80. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Not a person with a disability 82 18 39

Question 81. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Not a person with a disability 56 30 6 8 0 0 0 86 8 31
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 30. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 68 18 7 0 7 0 0 86 7 15
2019 Not a person with a disability 61 23 8 3 2 1 1 86 5 293
2018 Person with a disability 46 47 0 8 0 0 0 92 8 18
2018 Not a person with a disability 58 24 9 6 3 1 0 83 8 313
2017 Person with a disability 42 23 6 23 6 0 0 65 29 15
2017 Not a person with a disability 59 26 9 3 2 1 0 85 6 317

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 55 32 14 0 0 0 0 86 0 15
2019 Not a person with a disability 41 42 8 7 1 1 0 84 8 293
2018 Person with a disability 42 29 21 8 0 0 0 71 8 18
2018 Not a person with a disability 45 41 8 3 1 1 0 87 4 313
2017 Person with a disability 58 36 6 0 0 0 0 94 0 15
2017 Not a person with a disability 48 38 9 2 2 1 0 86 4 315

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 27 31 14 21 7 0 0 59 27 15
2019 Not a person with a disability 30 34 14 14 6 1 0 65 21 291
2018 Person with a disability 21 41 21 4 12 0 0 62 17 18
2018 Not a person with a disability 21 44 16 12 6 1 0 66 18 316
2017 Person with a disability 6 36 18 6 34 0 0 42 40 15
2017 Not a person with a disability 21 38 13 16 12 2 0 59 28 317

Work-related stress

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 45 21 21 7 7 0 0 66 14 15
2019 Not a person with a disability 44 31 14 7 3 0 1 76 10 292
2018 Person with a disability 39 12 40 4 0 0 4 53 5 18
2018 Not a person with a disability 49 28 13 5 3 0 1 79 8 312
2017 Person with a disability 41 53 0 6 0 0 0 94 6 15
2017 Not a person with a disability 54 24 10 4 5 0 3 80 10 315

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 0 55 24 14 7 0 0 55 21 15
2019 Not a person with a disability 15 27 30 17 12 0 0 42 29 292
2018 Person with a disability 18 8 49 13 12 0 0 26 25 18
2018 Not a person with a disability 11 24 29 22 13 0 0 35 35 312
2017 Person with a disability 12 18 36 29 6 0 0 29 35 15
2017 Not a person with a disability 15 27 25 17 17 0 0 41 34 317

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 14 62 11 7 7 0 0 75 14 15
2019 Not a person with a disability 18 29 27 16 11 0 0 47 27 292
2018 Person with a disability 13 21 33 20 12 0 0 34 32 18
2018 Not a person with a disability 13 32 27 18 8 0 1 46 26 311
2017 Person with a disability 6 18 37 6 34 0 0 23 40 15
2017 Not a person with a disability 16 28 28 16 11 0 0 45 28 317

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 14 45 21 13 7 0 0 59 20 15
2019 Not a person with a disability 19 21 24 20 14 1 0 41 35 290
2018 Person with a disability 13 21 24 29 12 0 0 34 41 18
2018 Not a person with a disability 15 25 22 21 15 1 1 41 37 314
2017 Person with a disability 6 18 36 6 34 0 0 23 40 15
2017 Not a person with a disability 17 25 24 17 16 0 0 42 34 316

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 48 38 7 0 7 0 0 87 7 15
2019 Not a person with a disability 32 33 17 8 8 0 2 66 16 292
2018 Person with a disability 34 20 21 8 9 0 8 59 18 18
2018 Not a person with a disability 33 27 20 10 7 0 3 62 18 312
2017 Person with a disability 40 18 31 6 6 0 0 57 12 15
2017 Not a person with a disability 34 26 17 11 9 0 2 62 21 317

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 21 48 18 14 0 0 0 68 14 15
2019 Not a person with a disability 26 33 24 9 9 0 0 58 18 291
2018 Person with a disability 17 38 12 25 9 0 0 54 33 18
2018 Not a person with a disability 26 28 23 13 10 0 1 54 23 312
2017 Person with a disability 18 23 35 12 12 0 0 41 24 15
2017 Not a person with a disability 32 25 22 12 9 0 0 56 22 315

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 27 27 25 7 14 0 0 55 21 15
2019 Not a person with a disability 24 35 26 10 4 0 1 60 14 293
2018 Person with a disability 18 29 24 12 9 0 8 51 23 18
2018 Not a person with a disability 21 34 30 9 4 1 1 56 14 316
2017 Person with a disability 6 24 35 22 12 0 0 30 34 15
2017 Not a person with a disability 27 36 22 10 5 0 0 63 15 315

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 15 37 30 11 7 0 0 52 19 14
2019 Not a person with a disability 17 27 29 20 7 0 1 44 26 293
2018 Person with a disability 13 29 21 20 9 0 8 46 31 18
2018 Not a person with a disability 14 32 26 19 9 0 0 46 28 316
2017 Person with a disability 12 24 23 16 24 0 0 36 40 15
2017 Not a person with a disability 13 28 22 24 13 0 0 41 37 315

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 20 27 14 25 14 0 0 48 38 15
2019 Not a person with a disability 18 34 25 15 7 0 0 53 22 293
2018 Person with a disability 9 34 28 16 13 0 0 43 29 18
2018 Not a person with a disability 19 34 24 16 6 0 0 54 22 312
2017 Person with a disability 18 7 23 18 34 0 0 24 52 15
2017 Not a person with a disability 21 30 25 17 7 0 0 51 24 315

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 34 52 0 7 7 0 0 86 14 15
2019 Not a person with a disability 39 28 17 10 6 0 0 67 16 292

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 21 48 18 13 0 0 0 69 13 15
2019 Not a person with a disability 37 31 18 8 5 0 1 69 13 292
2018 Person with a disability 18 25 41 8 0 0 8 47 8 18
2018 Not a person with a disability 32 37 18 9 3 0 0 69 13 315
2017 Person with a disability 23 19 34 12 12 0 0 42 24 15
2017 Not a person with a disability 35 31 16 10 7 0 0 67 16 314

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 59 21 13 7 0 0 0 80 7 15
2019 Not a person with a disability 69 19 7 2 1 0 2 89 4 292
2018 Person with a disability 51 37 12 0 0 0 0 88 0 18
2018 Not a person with a disability 66 22 6 4 1 0 1 88 6 313
2017 Person with a disability 70 12 12 0 0 0 6 88 0 15
2017 Not a person with a disability 65 18 10 2 2 0 2 85 4 316

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 41 34 11 7 0 0 7 81 7 15
2019 Not a person with a disability 79 7 3 1 1 1 9 95 2 292
2018 Person with a disability 55 37 8 0 0 0 0 92 0 18
2018 Not a person with a disability 81 10 3 0 0 0 5 96 0 316

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 75 7 11 0 7 0 0 82 7 15
2019 Not a person with a disability 75 7 6 5 3 1 2 85 8 293
2018 Person with a disability 67 17 9 0 8 0 0 83 8 18
2018 Not a person with a disability 75 9 5 4 3 0 4 88 7 316
2017 Person with a disability 58 12 13 0 12 0 6 74 12 15
2017 Not a person with a disability 77 12 3 3 2 1 3 91 5 317

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 48 34 18 0 0 0 0 82 0 15
2019 Not a person with a disability 57 26 12 3 2 0 1 83 5 292
2018 Person with a disability 62 24 13 0 0 0 0 87 0 18
2018 Not a person with a disability 53 28 10 3 3 0 2 83 6 316
2017 Person with a disability 29 46 19 0 6 0 0 75 6 15
2017 Not a person with a disability 59 25 11 2 2 0 2 85 4 316

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 63 15 7 7 7 0 0 78 15 14
2019 Not a person with a disability 58 17 13 8 4 1 0 76 12 292
2018 Person with a disability 38 46 9 0 8 0 0 83 8 18
2018 Not a person with a disability 55 21 11 9 4 0 2 77 13 315
2017 Person with a disability 23 35 23 0 19 0 0 59 19 15
2017 Not a person with a disability 62 19 9 4 5 0 2 82 8 316

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 29 14 7 0 0 0 50 86 0 14
2019 Not a person with a disability 59 11 5 2 1 0 23 90 4 290
2018 Person with a disability 38 17 8 13 0 0 24 72 18 18
2018 Not a person with a disability 42 16 4 2 1 0 34 90 4 314
2017 Person with a disability 48 12 0 0 0 0 40 100 0 15
2017 Not a person with a disability 58 13 6 1 1 0 21 91 2 317

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 68 21 0 0 0 0 11 100 0 15
2019 Not a person with a disability 75 14 4 2 1 0 4 93 3 291
2018 Person with a disability 82 13 4 0 0 0 0 96 0 18
2018 Not a person with a disability 65 20 6 4 0 0 6 90 4 314
2017 Person with a disability 42 24 6 0 0 0 28 92 0 15
2017 Not a person with a disability 75 12 7 1 0 0 5 91 2 315

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 75 7 7 7 4 0 0 82 11 15
2019 Not a person with a disability 67 16 7 4 3 1 1 85 8 293
2018 Person with a disability 54 29 0 12 0 0 4 87 13 18
2018 Not a person with a disability 60 20 9 5 4 0 2 82 9 316
2017 Person with a disability 36 12 13 28 6 0 6 51 36 15
2017 Not a person with a disability 61 20 9 4 4 0 1 82 9 317

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 36 29 29 7 0 0 0 64 7 14
2019 Not a person with a disability 61 21 11 3 3 0 1 83 6 291
2018 Person with a disability 41 30 21 8 0 0 0 71 8 18
2018 Not a person with a disability 51 29 12 5 1 0 1 81 6 314
2017 Person with a disability 34 48 12 0 6 0 0 82 6 15
2017 Not a person with a disability 59 23 11 3 2 0 1 83 5 317

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 14 21 45 14 7 0 0 34 21 15
2019 Not a person with a disability 14 36 32 15 3 0 0 51 17 292
2018 Person with a disability 4 33 33 29 0 0 0 38 29 18
2018 Not a person with a disability 10 33 41 11 4 0 0 43 16 316
2017 Person with a disability 0 23 37 34 6 0 0 23 40 15
2017 Not a person with a disability 10 29 37 19 6 0 0 39 24 317

Question 76. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 14 7 45 27 7 0 0 34 21 15
2019 Not a person with a disability 9 24 37 21 10 0 0 31 33 290
2018 Person with a disability 8 30 37 17 4 0 4 22 39 18
2018 Not a person with a disability 10 20 44 16 9 0 0 25 30 315
2017 Person with a disability 18 29 24 23 6 0 0 29 46 15
2017 Not a person with a disability 8 25 32 24 9 1 0 34 34 315
Top of Page

Compensation

Pay or other compensation issues

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 52 48 0 0 0 0 0 52 48 15
2019 Not a person with a disability 52 32 9 3 2 2 1 54 46 291
2018 Person with a disability 60 27 13 0 0 0 0 60 40 17
2018 Not a person with a disability 63 24 7 2 1 1 1 65 35 317
2017 Person with a disability 66 12 16 0 0 6 0 70 30 15
2017 Not a person with a disability 61 24 7 2 3 1 2 63 37 317

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 59 7 0 14 14 0 7 70 30 15
2019 Not a person with a disability 48 18 11 8 5 1 8 73 15 290
2018 Person with a disability 47 23 0 4 9 0 17 84 16 18
2018 Not a person with a disability 58 14 9 3 4 1 10 81 9 314

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Not a person with a disability 48 23 9 9 4 1 6 76 14 114

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Not a person with a disability 7 8 9 13 8 11 44 32 47 114
Date modified: