2019 Public Service Employee Survey Results by Theme for Canadian Institutes of Health Research by Question 99. What are the language requirements of your position?

The results of the 2019 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 32 43 12 8 5 0 0 75 13 252
2019 Unilingual English 43 45 10 2 0 0 0 88 2 46
2019 Either English or French 31 49 0 13 0 0 8 86 14 11
2017 Bilingual 29 49 11 8 4 0 0 78 12 285
2017 Unilingual English 32 51 6 9 3 0 0 83 12 34
2017 Either English or French 45 16 23 8 9 0 0 60 16 11
2014 Bilingual 35 46 9 6 3 0 0 81 9 319
2014 Unilingual English 31 31 6 19 13 0 0 62 31 16
2011 Bilingual 33 42 11 11 4 0 0 75 14 337
2011 Unilingual English 27 46 14 14 0 0 0 73 14 22
2008 Bilingual 32 46 10 8 3 0 0 78 11 258
2008 Unilingual English 22 50 6 17 6 0 0 72 22 18
2008 Either English or French 56 38 0 6 0 0 0 94 6 16

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 31 37 15 10 8 0 0 68 18 249
2019 Unilingual English 33 45 13 5 5 0 0 78 10 46
2019 Either English or French 38 49 13 0 0 0 0 87 0 11
2017 Bilingual 29 40 16 8 7 0 0 69 15 285
2017 Unilingual English 28 46 17 3 6 0 0 74 8 34
2017 Either English or French 53 39 0 0 9 0 0 91 9 11

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 51 36 10 3 1 0 0 86 4 250
2019 Unilingual English 52 38 7 2 0 0 0 90 2 46
2019 Either English or French 51 21 15 13 0 0 0 72 13 11
2017 Bilingual 46 40 12 2 0 0 0 86 3 284
2017 Unilingual English 52 25 17 3 3 0 0 77 6 34
2017 Either English or French 60 31 0 0 9 0 0 91 9 11
2014 Bilingual 66 27 7 1 0 0 0 92 1 318
2014 Unilingual English 62 13 6 19 0 0 0 75 19 16
2011 Bilingual 60 31 7 1 1 0 0 91 2 335
2011 Unilingual English 59 27 5 9 0 0 0 86 9 22

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 36 42 13 9 1 0 0 77 10 248
2019 Unilingual English 41 46 9 5 0 0 0 87 5 46
2019 Either English or French 38 49 0 13 0 0 0 87 13 11
2017 Bilingual 37 44 11 5 3 0 0 81 8 283
2017 Unilingual English 40 46 9 0 6 0 0 86 6 34
2017 Either English or French 60 23 8 0 9 0 0 84 9 11
2014 Bilingual 42 43 7 5 2 1 0 86 7 319
2014 Unilingual English 56 0 6 25 13 0 0 56 38 16
2011 Bilingual 40 40 11 7 2 0 0 80 9 336
2011 Unilingual English 32 45 9 9 5 0 0 77 14 22
2008 Bilingual 40 43 9 5 2 0 0 84 7 260
2008 Unilingual English 33 61 0 0 6 0 0 94 6 18
2008 Either English or French 50 50 0 0 0 0 0 100 0 16

Question 51. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 35 31 19 12 3 0 0 67 15 251
2019 Unilingual English 47 35 10 7 1 0 0 82 9 46
2019 Either English or French 67 33 0 0 0 0 0 100 0 11
2017 Bilingual 32 33 18 10 6 0 0 66 16 285
2017 Unilingual English 52 28 14 0 6 0 0 80 6 34
2017 Either English or French 53 31 0 8 9 0 0 84 16 11
2014 Bilingual 46 34 13 3 3 1 0 81 7 319
2014 Unilingual English 50 6 19 6 19 0 0 56 25 16
2011 Bilingual 42 35 13 5 4 1 0 78 9 337
2011 Unilingual English 45 32 9 5 9 0 0 77 14 22

Question 52. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 34 33 17 11 4 0 0 67 15 250
2019 Unilingual English 39 41 9 7 4 0 0 80 11 46
2019 Either English or French 74 26 0 0 0 0 0 100 0 11
2017 Bilingual 30 38 18 9 5 0 0 68 14 283
2017 Unilingual English 38 42 12 3 6 0 0 80 8 34
2017 Either English or French 53 31 8 0 9 0 0 84 9 11
2014 Bilingual 43 38 11 5 2 0 0 81 8 318
2014 Unilingual English 37 12 19 19 13 0 0 50 31 16
2011 Bilingual 39 40 11 5 4 1 0 80 9 336
2011 Unilingual English 45 36 9 0 9 0 0 82 9 22
2008 Bilingual 34 43 13 6 4 1 0 77 10 260
2008 Unilingual English 39 28 6 17 11 0 0 67 28 18
2008 Either English or French 56 44 0 0 0 0 0 100 0 16

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 31 22 18 18 10 1 0 54 28 251
2019 Unilingual English 33 20 18 14 11 4 0 55 26 46
2019 Either English or French 44 15 15 26 0 0 0 59 26 11
2017 Bilingual 29 26 22 13 8 2 0 57 21 284
2017 Unilingual English 38 28 20 6 8 0 0 66 14 34
2017 Either English or French 45 31 8 8 9 0 0 76 16 11
2014 Bilingual 38 31 15 7 4 4 0 72 12 319
2014 Unilingual English 50 0 25 0 25 0 0 50 25 16
2011 Bilingual 41 25 13 11 8 3 0 68 19 336
2011 Unilingual English 36 18 14 9 14 9 0 60 25 22
2008 Bilingual 33 28 14 14 7 5 0 64 21 261
2008 Unilingual English 22 22 17 22 6 11 0 50 31 18
2008 Either English or French 38 31 25 0 0 6 0 73 0 16
Top of Page

Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 54 30 11 2 2 0 2 85 4 252
2019 Unilingual English 52 26 13 4 5 0 0 78 9 46
2019 Either English or French 44 33 0 0 8 8 8 91 9 11

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 46 30 12 6 3 1 2 78 9 250
2019 Unilingual English 51 28 11 2 5 2 0 81 7 46
2019 Either English or French 46 54 0 0 0 0 0 100 0 11
2017 Bilingual 46 32 9 7 4 1 1 80 11 285
2017 Unilingual English 51 29 6 3 6 3 3 85 9 34
2017 Either English or French 53 16 16 8 9 0 0 68 16 11
2014 Bilingual 51 30 11 4 3 2 0 82 7 319
2014 Unilingual English 31 19 13 25 6 6 0 53 33 16
2011 Bilingual 51 24 11 6 5 2 1 78 11 337
2011 Unilingual English 50 45 5 0 0 0 0 95 0 22
2008 Bilingual 50 27 8 5 5 4 0 80 11 261
2008 Unilingual English 50 28 11 6 6 0 0 78 11 18
2008 Either English or French 44 44 0 6 0 6 0 93 7 16

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 44 32 11 9 3 0 1 78 12 252
2019 Unilingual English 52 24 16 9 0 0 0 76 9 46
2019 Either English or French 51 41 0 0 0 0 8 100 0 11
2017 Bilingual 42 38 8 8 4 0 0 80 12 285
2017 Unilingual English 46 31 6 8 6 0 3 79 14 34
2017 Either English or French 53 16 16 8 9 0 0 68 16 11
2014 Bilingual 48 33 9 5 4 0 0 82 9 319
2014 Unilingual English 37 19 19 13 13 0 0 56 25 16
2011 Bilingual 44 32 8 8 7 1 0 77 15 335
2011 Unilingual English 59 18 9 9 5 0 0 77 14 22
2008 Bilingual 46 29 8 11 5 0 0 75 17 261
2008 Unilingual English 50 22 11 11 6 0 0 72 17 18
2008 Either English or French 50 38 6 6 0 0 0 88 6 16

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 46 31 12 8 3 0 0 77 10 252
2019 Unilingual English 62 18 13 5 2 0 0 79 7 46
2019 Either English or French 59 41 0 0 0 0 0 100 0 11
2017 Bilingual 52 28 8 7 4 0 0 81 11 285
2017 Unilingual English 40 35 14 6 6 0 0 75 11 34
2017 Either English or French 60 16 8 8 9 0 0 76 16 11
2014 Bilingual 56 26 9 5 3 1 0 83 8 319
2014 Unilingual English 37 25 0 19 19 0 0 62 38 16

Senior management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 29 39 16 7 5 4 0 71 13 251
2019 Unilingual English 44 30 7 5 11 3 0 76 17 44
2019 Either English or French 64 36 0 0 0 0 0 100 0 11
2017 Bilingual 27 35 16 13 5 5 0 65 19 285
2017 Unilingual English 38 34 14 0 6 8 0 79 6 34
2017 Either English or French 53 23 0 8 9 8 0 82 18 11
2014 Bilingual 28 40 15 7 2 7 0 74 10 319
2014 Unilingual English 31 25 0 19 13 12 0 64 36 16
2011 Bilingual 21 34 20 11 7 6 0 59 20 336
2011 Unilingual English 32 23 5 9 5 27 0 75 19 22

Question 35. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 25 35 18 14 6 2 0 61 21 250
2019 Unilingual English 52 25 5 7 11 0 0 77 18 46
2019 Either English or French 59 32 9 0 0 0 0 91 0 10
2017 Bilingual 19 33 21 18 7 1 0 53 25 285
2017 Unilingual English 32 34 14 11 6 3 0 68 17 34
2017 Either English or French 53 31 0 8 9 0 0 84 16 11
2014 Bilingual 25 41 15 10 6 3 0 68 17 319
2014 Unilingual English 31 25 19 19 6 0 0 56 25 16
2011 Bilingual 23 35 15 14 10 1 1 60 24 334
2011 Unilingual English 36 32 14 9 9 0 0 68 18 22
2008 Bilingual 22 37 19 12 7 3 0 61 20 259
2008 Unilingual English 22 39 17 11 11 0 0 61 22 18
2008 Either English or French 25 50 13 13 0 0 0 75 13 16

Question 36. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 16 35 20 21 6 3 0 52 27 251
2019 Unilingual English 19 49 6 10 11 5 0 71 22 45
2019 Either English or French 23 56 8 13 0 0 0 79 13 11
2017 Bilingual 15 25 22 24 10 4 0 42 36 285
2017 Unilingual English 23 32 17 17 8 3 0 56 26 34
2017 Either English or French 53 31 0 16 0 0 0 84 16 11
2014 Bilingual 16 40 24 12 5 3 0 58 18 319
2014 Unilingual English 31 6 6 31 19 6 0 40 54 16
2011 Bilingual 13 45 18 15 7 2 0 60 22 335
2011 Unilingual English 18 45 5 14 9 9 0 70 25 22
2008 Bilingual 8 37 16 24 8 7 0 49 34 261
2008 Unilingual English 11 39 11 22 11 6 0 53 35 18
2008 Either English or French 25 44 6 19 6 0 0 69 25 16

Question 37. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 14 35 19 23 8 0 0 50 31 252
2019 Unilingual English 20 47 8 12 11 2 0 69 24 46
2019 Either English or French 23 56 8 13 0 0 0 79 13 11
2017 Bilingual 11 31 20 25 10 3 0 44 35 283
2017 Unilingual English 26 20 26 14 8 6 0 48 24 34
2017 Either English or French 53 31 0 9 8 0 0 84 16 11
2014 Bilingual 15 42 16 17 7 2 0 59 25 319
2014 Unilingual English 31 19 6 31 13 0 0 50 44 16
2011 Bilingual 12 38 15 21 12 2 0 51 34 333
2011 Unilingual English 14 45 5 14 18 5 0 62 33 22
2008 Bilingual 10 35 12 30 11 2 0 46 42 261
2008 Unilingual English 0 53 12 29 6 0 0 53 35 17
2008 Either English or French 31 25 25 0 19 0 0 56 19 16
Top of Page

Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 31 39 10 14 5 0 0 71 19 252
2019 Unilingual English 29 48 12 9 2 0 0 77 11 46
2019 Either English or French 59 41 0 0 0 0 0 100 0 11
2017 Bilingual 30 41 12 12 6 0 0 70 17 285
2017 Unilingual English 41 42 12 0 6 0 0 83 6 34
2017 Either English or French 53 23 16 0 9 0 0 76 9 11
2014 Bilingual 33 38 12 13 4 0 0 71 17 317
2014 Unilingual English 31 18 6 25 19 0 0 50 44 16
2011 Bilingual 33 39 12 10 6 0 0 72 16 336
2011 Unilingual English 36 41 5 9 9 0 0 77 18 22

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 27 48 11 11 4 0 0 75 15 252
2019 Unilingual English 18 51 15 11 5 0 0 69 16 46
2019 Either English or French 36 64 0 0 0 0 0 100 0 11
2017 Bilingual 27 43 12 12 5 0 0 70 17 285
2017 Unilingual English 23 49 3 17 8 0 0 72 26 34
2017 Either English or French 45 31 16 9 0 0 0 76 9 11

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 40 34 10 13 3 0 1 75 16 252
2019 Unilingual English 52 31 9 5 2 0 0 83 7 46
2019 Either English or French 44 56 0 0 0 0 0 100 0 11
2017 Bilingual 39 39 10 7 5 0 0 78 12 285
2017 Unilingual English 45 38 3 6 6 0 3 86 12 34
2017 Either English or French 60 16 16 9 0 0 0 76 9 11
2014 Bilingual 45 37 9 4 3 0 0 83 8 318
2014 Unilingual English 44 13 0 19 19 6 0 60 40 16
2011 Bilingual 39 40 8 9 4 1 0 79 13 336
2011 Unilingual English 41 45 14 0 0 0 0 86 0 22
2008 Bilingual 39 33 9 11 7 1 0 73 18 261
2008 Unilingual English 44 39 11 0 6 0 0 83 6 18
2008 Either English or French 50 31 13 0 6 0 0 81 6 16

Job fit and development

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 29 44 11 13 4 0 0 73 16 251
2019 Unilingual English 29 44 15 10 2 0 0 73 12 45
2019 Either English or French 23 56 13 8 0 0 0 79 8 11
2017 Bilingual 30 39 14 12 5 0 0 68 18 284
2017 Unilingual English 32 43 6 11 9 0 0 74 20 34
2017 Either English or French 37 31 8 8 16 0 0 68 24 11
2014 Bilingual 35 42 13 9 1 0 0 77 11 319
2014 Unilingual English 19 43 6 19 13 0 0 62 31 16
2011 Bilingual 37 42 9 7 4 0 1 80 11 336
2011 Unilingual English 32 27 5 23 14 0 0 59 36 22
2008 Bilingual 31 41 9 13 4 1 1 73 17 261
2008 Unilingual English 28 44 0 17 11 0 0 72 28 18
2008 Either English or French 31 63 0 6 0 0 0 94 6 16

Question 44. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 18 34 21 18 6 3 0 54 25 251
2019 Unilingual English 29 39 9 11 10 2 0 70 21 46
2019 Either English or French 38 49 0 13 0 0 0 87 13 11
2017 Bilingual 25 32 16 19 8 1 0 57 27 283
2017 Unilingual English 26 40 17 6 9 3 0 68 15 34
2017 Either English or French 45 31 8 8 9 0 0 76 16 11
2014 Bilingual 27 40 14 11 6 2 0 69 17 319
2014 Unilingual English 31 25 6 13 19 6 0 60 33 16
2011 Bilingual 34 34 17 9 7 1 0 68 15 337
2011 Unilingual English 23 27 9 23 14 4 0 52 38 22
2008 Bilingual 30 36 15 12 6 1 1 67 18 260
2008 Unilingual English 11 56 6 11 17 0 0 67 28 18
2008 Either English or French 19 44 25 0 6 0 6 67 7 16

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 17 32 15 18 15 2 1 50 34 251
2019 Unilingual English 26 32 10 12 18 0 1 59 31 46
2019 Either English or French 25 45 8 0 14 0 8 76 15 10
2017 Bilingual 19 28 16 20 15 1 1 48 36 285
2017 Unilingual English 34 25 11 6 14 9 0 66 22 34
2017 Either English or French 37 39 0 8 16 0 0 76 24 11
2014 Bilingual 13 27 17 23 14 3 3 43 39 319
2014 Unilingual English 25 0 19 13 38 0 6 27 54 16
2011 Bilingual 16 30 17 17 16 1 2 47 35 337
2011 Unilingual English 10 14 9 19 43 5 0 25 65 21
2008 Bilingual 17 32 16 18 14 2 1 50 33 261
2008 Unilingual English 11 33 11 17 22 6 0 47 41 18
2008 Either English or French 0 40 27 13 13 0 7 43 29 15

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 47 24 12 7 5 1 4 75 12 252
2019 Unilingual English 56 34 5 2 1 0 1 91 4 46
2019 Either English or French 59 15 13 0 0 0 13 85 0 11

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 57 10 10 4 4 2 15 79 9 251
2019 Unilingual English 41 11 21 9 11 0 7 56 21 46
2019 Either English or French 36 36 13 0 0 0 15 85 0 11

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 47 25 18 4 2 1 4 75 6 252
2019 Unilingual English 33 46 5 7 6 0 2 82 14 46
2019 Either English or French 85 0 0 0 0 8 8 100 0 11

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 41 25 17 6 4 3 4 71 10 250
2019 Unilingual English 38 31 7 12 6 0 5 73 19 46
2019 Either English or French 69 15 0 0 0 0 15 100 0 11

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 58 16 11 2 1 5 7 83 4 251
2019 Unilingual English 66 20 4 2 0 0 8 93 3 46
2019 Either English or French 56 21 0 0 0 8 15 100 0 11

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 70 13 7 3 1 2 5 89 4 251
2019 Unilingual English 80 13 5 0 0 0 2 95 0 46
2019 Either English or French 75 8 0 0 0 8 8 100 0 10

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 74 8 5 3 1 3 5 90 5 250
2019 Unilingual English 72 14 2 2 2 6 0 92 5 46
2019 Either English or French 100 0 0 0 0 0 0 100 0 11

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 79 5 1 0 1 1 14 98 1 251
2019 Unilingual English 85 5 1 0 2 2 4 96 3 45
2019 Either English or French 85 15 0 0 0 0 0 100 0 11

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 24 44 14 11 6 0 0 68 18 250
2019 Unilingual English 34 44 8 12 2 0 0 78 15 46
2019 Either English or French 51 49 0 0 0 0 0 100 0 11
2017 Bilingual 30 45 13 8 4 0 0 75 12 284
2017 Unilingual English 38 34 17 6 6 0 0 72 11 34
2017 Either English or French 53 31 8 0 9 0 0 84 9 11
2014 Bilingual 27 44 15 10 4 0 0 72 13 319
2014 Unilingual English 25 31 6 25 13 0 0 56 38 16
2011 Bilingual 35 39 10 11 5 0 0 75 16 335
2011 Unilingual English 23 63 14 0 0 0 0 86 0 22

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 34 40 14 9 4 0 0 74 13 251
2019 Unilingual English 35 37 12 14 2 0 0 72 16 45
2019 Either English or French 51 49 0 0 0 0 0 100 0 11
2017 Bilingual 39 37 13 7 3 0 0 76 11 284
2017 Unilingual English 32 40 14 6 9 0 0 72 14 34
2017 Either English or French 53 31 8 0 9 0 0 84 9 11
2014 Bilingual 38 37 15 7 2 0 0 76 9 319
2014 Unilingual English 37 13 19 19 13 0 0 50 31 16

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 29 42 17 8 4 0 0 72 12 246
2019 Unilingual English 30 58 5 5 2 0 0 88 7 46
2019 Either English or French 31 69 0 0 0 0 0 100 0 11
2017 Bilingual 34 41 11 8 6 0 0 75 14 284
2017 Unilingual English 43 34 17 3 3 0 0 78 6 34
2017 Either English or French 53 31 8 9 0 0 0 84 9 11
2014 Bilingual 41 36 15 6 2 0 0 77 8 319
2014 Unilingual English 37 19 13 13 13 0 6 60 27 16
2011 Bilingual 39 38 10 9 3 1 0 78 12 335
2011 Unilingual English 41 45 9 0 5 0 0 86 5 22

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 21 42 21 8 4 3 0 65 12 250
2019 Unilingual English 23 50 12 9 4 3 0 75 13 46
2019 Either English or French 31 56 13 0 0 0 0 87 0 11
2017 Bilingual 27 44 16 8 3 3 0 72 11 285
2017 Unilingual English 30 35 17 3 6 9 0 71 10 33
2017 Either English or French 45 31 16 9 0 0 0 76 9 11

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 43 32 12 9 4 0 0 75 13 252
2019 Unilingual English 53 39 2 0 5 0 0 93 5 46
2019 Either English or French 87 13 0 0 0 0 0 100 0 11
2017 Bilingual 45 33 6 9 7 0 0 78 16 285
2017 Unilingual English 60 20 12 3 6 0 0 80 9 33
2017 Either English or French 53 31 0 8 9 0 0 84 16 11
2014 Bilingual 48 32 11 6 3 0 1 81 9 317
2014 Unilingual English 50 25 6 19 0 0 0 75 19 16
2011 Bilingual 43 35 9 9 5 0 0 78 14 337
2011 Unilingual English 55 27 0 18 0 0 0 82 18 22

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 29 30 22 12 7 0 0 59 19 248
2019 Unilingual English 37 40 18 5 0 0 0 77 5 46
2019 Either English or French 72 28 0 0 0 0 0 100 0 11
2017 Bilingual 24 35 21 12 6 0 0 60 19 285
2017 Unilingual English 41 42 6 6 3 3 0 85 9 34
2017 Either English or French 37 39 16 8 0 0 0 76 8 11
2014 Bilingual 31 36 18 9 5 0 1 68 14 319
2014 Unilingual English 56 25 13 6 0 0 0 81 6 16
2011 Bilingual 36 31 20 8 5 0 0 67 13 336
2011 Unilingual English 50 27 18 0 5 0 0 77 5 22
2008 Bilingual 30 32 21 14 4 0 0 61 18 261
2008 Unilingual English 33 50 6 6 6 0 0 83 11 18
2008 Either English or French 53 13 27 0 7 0 0 67 7 15

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 61 24 6 4 4 0 1 86 8 251
2019 Unilingual English 72 20 7 1 0 0 0 91 1 46
2019 Either English or French 72 21 0 0 0 0 8 100 0 11
2017 Bilingual 68 21 3 3 2 2 1 92 5 284
2017 Unilingual English 66 9 11 3 8 0 3 77 12 34
2017 Either English or French 68 8 8 8 9 0 0 76 16 11
2014 Bilingual 62 19 8 3 2 3 3 86 6 319
2014 Unilingual English 50 19 13 6 6 0 6 73 13 16
2011 Bilingual 50 25 5 9 7 2 2 78 17 336
2011 Unilingual English 68 14 5 4 9 0 0 82 14 22

Mobility and retention

Question 54. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2019 Bilingual 34 27 39 252
2019 Unilingual English 31 35 35 46
2019 Either English or French 28 15 56 11
2017 Bilingual 23 32 45 284
2017 Unilingual English 26 34 40 34
2017 Either English or French 16 45 39 11
2014 Bilingual 28 38 34 319
2014 Unilingual English 38 44 19 16
2011 Bilingual 29 41 30 337
2011 Unilingual English 23 32 45 22

Question 55. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2019 Bilingual 6 22 57 7 4 5 87
2017 Bilingual 7 29 62 2 0 0 66
2014 Bilingual 9 35 42 9 9999 5 89
2011 Bilingual 4 27 48 11 9999 10 97
Top of Page

Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 42 39 11 6 1 0 0 82 8 252
2019 Unilingual English 42 51 1 5 0 0 0 94 5 46
2019 Either English or French 38 62 0 0 0 0 0 100 0 11
2017 Bilingual 42 41 8 6 2 0 0 83 9 285
2017 Unilingual English 38 51 3 3 6 0 0 89 8 34
2017 Either English or French 45 39 0 16 0 0 0 84 16 11
2014 Bilingual 46 40 9 4 2 0 0 86 6 319
2014 Unilingual English 50 19 6 19 6 0 0 69 25 16
2011 Bilingual 44 43 7 4 2 0 0 87 7 336
2011 Unilingual English 41 41 14 5 0 0 0 82 5 22
2008 Bilingual 50 39 5 4 2 0 0 89 6 259
2008 Unilingual English 50 33 11 0 6 0 0 83 6 18
2008 Either English or French 56 38 0 6 0 0 0 94 6 16

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 24 46 17 9 3 0 0 70 12 251
2019 Unilingual English 37 39 10 12 2 0 0 76 15 45
2019 Either English or French 31 62 8 0 0 0 0 92 0 11
2017 Bilingual 22 38 20 15 4 1 0 60 19 283
2017 Unilingual English 26 45 11 8 9 0 0 72 17 34
2017 Either English or French 37 47 0 16 0 0 0 84 16 11
2014 Bilingual 28 45 14 10 3 0 0 74 12 319
2014 Unilingual English 38 19 13 31 0 0 0 56 31 16
2011 Bilingual 31 47 12 6 4 0 0 78 10 335
2011 Unilingual English 50 41 0 0 9 0 0 91 9 22

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 13 33 35 15 5 0 0 20 46 251
2019 Unilingual English 13 19 38 16 14 0 0 30 32 46
2019 Either English or French 0 13 44 36 8 0 0 44 13 11
2017 Bilingual 17 40 29 7 4 0 2 12 59 283
2017 Unilingual English 12 37 31 6 3 0 12 10 55 34
2017 Either English or French 30 11 10 30 20 0 0 49 41 10
2014 Bilingual 7 28 37 18 8 0 1 26 36 319
2014 Unilingual English 13 38 25 6 6 0 13 14 58 16
2011 Bilingual 11 24 38 18 6 0 2 25 36 336
2011 Unilingual English 14 14 27 32 9 0 5 43 29 22
2008 Bilingual 10 26 37 16 7 0 3 24 38 261
2008 Unilingual English 11 17 44 17 11 0 0 28 28 18
2008 Either English or French 0 19 69 6 0 0 6 7 20 16

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 14 29 35 13 8 0 1 21 43 250
2019 Unilingual English 6 19 29 32 14 0 0 46 25 46
2019 Either English or French 0 26 0 51 23 0 0 74 26 11
2017 Bilingual 22 33 27 8 6 2 2 15 58 284
2017 Unilingual English 12 14 44 12 6 0 12 20 30 33
2017 Either English or French 41 0 10 20 30 0 0 49 41 10
2014 Bilingual 9 23 30 23 12 1 2 36 33 318
2014 Unilingual English 13 25 19 25 6 0 13 36 43 16
2011 Bilingual 9 19 31 26 12 0 3 40 29 336
2011 Unilingual English 9 18 14 23 23 0 14 53 32 22
2008 Bilingual 9 20 32 21 13 2 3 36 30 259
2008 Unilingual English 11 22 39 11 17 0 0 28 33 18
2008 Either English or French 0 19 19 31 13 6 13 54 23 16

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 22 29 29 12 6 1 1 19 52 252
2019 Unilingual English 11 25 39 15 8 0 2 23 37 46
2019 Either English or French 26 21 23 0 15 8 8 18 55 11
2017 Bilingual 12 27 35 18 5 1 2 23 41 284
2017 Unilingual English 9 24 35 21 3 3 6 26 36 33
2017 Either English or French 24 0 8 53 16 0 0 68 24 11
2014 Bilingual 9 23 37 19 7 1 4 27 34 317
2014 Unilingual English 19 19 31 6 13 0 13 22 43 16
2011 Bilingual 14 21 36 17 9 1 2 27 37 335
2011 Unilingual English 14 27 36 4 9 0 9 15 45 22
2008 Bilingual 13 27 30 19 6 1 4 27 42 259
2008 Unilingual English 22 17 33 22 6 0 0 28 39 18
2008 Either English or French 6 13 50 19 0 0 13 21 21 16

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 13 24 37 16 8 0 0 24 38 251
2019 Unilingual English 12 10 46 23 10 0 0 33 22 46
2019 Either English or French 0 0 54 0 38 8 0 42 0 11
2017 Bilingual 10 21 44 17 6 0 2 23 32 281
2017 Unilingual English 6 9 35 42 3 0 6 47 16 33
2017 Either English or French 20 21 20 20 20 0 0 40 41 10
2014 Bilingual 6 17 35 31 11 0 1 42 23 315
2014 Unilingual English 19 13 25 12 25 0 6 40 34 16
2011 Bilingual 6 15 36 30 11 1 2 42 21 330
2011 Unilingual English 0 5 32 27 27 0 9 60 5 22
2008 Bilingual 8 21 34 25 9 0 3 35 30 259
2008 Unilingual English 6 11 22 44 17 0 0 61 17 18
2008 Either English or French 13 0 44 25 6 6 6 36 14 16

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 17 27 28 14 12 0 2 27 45 252
2019 Unilingual English 16 10 35 28 12 0 0 40 25 46
2019 Either English or French 0 13 21 8 51 8 0 64 14 11
2017 Bilingual 14 26 33 15 7 2 3 23 42 284
2017 Unilingual English 8 8 40 26 3 3 12 34 20 34
2017 Either English or French 20 21 0 30 30 0 0 59 41 10
2014 Bilingual 10 23 34 19 11 0 2 31 34 316
2014 Unilingual English 25 13 19 25 12 0 6 40 40 16
2011 Bilingual 15 26 28 21 7 0 2 29 42 336
2011 Unilingual English 18 14 23 27 4 0 14 37 37 22
2008 Bilingual 16 26 27 17 10 1 3 28 44 260
2008 Unilingual English 11 11 22 33 22 0 0 56 22 18
2008 Either English or French 19 13 31 13 19 0 6 33 33 16

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 20 23 32 14 9 1 1 23 44 249
2019 Unilingual English 10 26 26 22 12 1 2 35 37 46
2019 Either English or French 0 13 8 51 28 0 0 79 13 11
2017 Bilingual 10 23 34 19 8 2 4 29 35 284
2017 Unilingual English 12 25 23 23 6 6 6 32 42 34
2017 Either English or French 30 11 0 30 30 0 0 59 41 10
2014 Bilingual 7 13 30 28 16 1 5 47 21 318
2014 Unilingual English 6 6 31 31 12 0 13 50 14 16
2011 Bilingual 11 21 28 24 12 1 4 37 33 336
2011 Unilingual English 5 14 18 32 14 5 14 55 22 22
2008 Bilingual 21 29 20 18 6 0 5 26 52 260
2008 Unilingual English 6 33 28 17 11 6 0 29 41 18
2008 Either English or French 13 31 13 19 0 13 13 25 58 16

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 12 26 38 16 6 1 1 22 39 250
2019 Unilingual English 7 28 29 18 14 0 2 34 36 45
2019 Either English or French 0 33 13 31 15 8 0 50 36 11
2017 Bilingual 12 24 36 17 7 2 3 25 37 283
2017 Unilingual English 18 15 32 18 12 0 6 32 34 33
2017 Either English or French 31 10 0 30 30 0 0 59 41 10
2014 Bilingual 6 18 40 21 9 2 4 32 25 318
2014 Unilingual English 0 19 37 19 13 0 13 36 22 16

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 7 15 36 28 12 0 1 41 22 251
2019 Unilingual English 2 12 31 37 16 1 0 54 15 46
2019 Either English or French 0 21 33 8 38 0 0 46 21 11

Question 40. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 10 30 19 29 10 1 0 41 40 251
2019 Unilingual English 16 38 14 17 11 4 0 57 29 46
2019 Either English or French 23 49 0 21 0 8 0 78 22 11

Respectful workplace

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 51 28 7 10 5 0 0 79 15 252
2019 Unilingual English 45 34 6 7 7 0 0 79 15 45
2019 Either English or French 44 41 8 0 0 8 0 92 0 11
2017 Bilingual 49 33 8 6 3 1 0 83 10 285
2017 Unilingual English 48 23 18 6 6 0 0 71 11 34
2017 Either English or French 60 23 8 0 9 0 0 84 9 11
2014 Bilingual 49 31 9 6 4 1 0 81 10 319
2014 Unilingual English 50 12 0 25 13 0 0 62 38 16

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 54 35 4 5 2 0 0 89 6 251
2019 Unilingual English 52 33 0 5 10 0 0 85 15 45
2019 Either English or French 64 36 0 0 0 0 0 100 0 11
2017 Bilingual 58 34 4 2 2 0 0 92 4 284
2017 Unilingual English 48 29 11 6 6 0 0 78 11 34
2017 Either English or French 60 32 8 0 0 0 0 92 0 11
2014 Bilingual 52 37 4 6 1 0 0 89 7 319
2014 Unilingual English 50 31 0 13 6 0 0 81 19 16

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 46 37 9 5 2 1 0 83 7 252
2019 Unilingual English 46 41 7 1 5 0 0 86 6 46
2019 Either English or French 72 28 0 0 0 0 0 100 0 11

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 34 43 11 9 2 1 0 77 11 249
2019 Unilingual English 43 39 12 2 4 0 0 82 6 46
2019 Either English or French 46 54 0 0 0 0 0 100 0 11
2017 Bilingual 43 42 9 3 2 2 0 86 5 285
2017 Unilingual English 52 26 17 0 3 3 0 79 3 34
2017 Either English or French 53 31 0 8 9 0 0 84 16 11
2014 Bilingual 47 36 10 2 2 2 0 85 4 319
2014 Unilingual English 50 19 19 6 0 6 0 73 7 16
2011 Bilingual 39 41 9 6 1 2 0 82 8 334
2011 Unilingual English 50 36 0 5 9 0 0 86 14 22

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 38 38 14 6 2 3 0 78 8 250
2019 Unilingual English 45 35 17 2 1 0 0 80 4 46
2019 Either English or French 51 41 0 0 0 8 0 100 0 11
2017 Bilingual 40 41 11 3 1 3 0 84 5 285
2017 Unilingual English 40 34 17 0 6 3 0 76 6 34
2017 Either English or French 53 40 0 8 0 0 0 92 8 11
2014 Bilingual 46 31 14 3 0 6 0 82 4 319
2014 Unilingual English 50 19 13 6 0 13 0 78 7 16

Question 50. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 48 36 11 5 0 0 0 83 5 251
2019 Unilingual English 52 34 10 2 1 0 0 86 4 45
2019 Either English or French 85 15 0 0 0 0 0 100 0 11
2017 Bilingual 47 39 7 5 1 0 0 87 6 284
2017 Unilingual English 60 26 8 0 6 0 0 86 6 34
2017 Either English or French 60 31 0 0 9 0 0 91 9 11
2014 Bilingual 55 36 6 2 1 0 0 91 2 319
2014 Unilingual English 43 25 13 6 13 0 0 69 19 16
2011 Bilingual 46 41 6 5 2 0 0 87 7 335
2011 Unilingual English 54 36 0 5 5 0 0 91 9 22
2008 Bilingual 45 40 10 2 3 0 0 85 5 261
2008 Unilingual English 44 44 0 11 0 0 0 89 11 18
2008 Either English or French 63 19 6 13 0 0 0 81 13 16

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 31 28 17 7 6 7 4 66 15 251
2019 Unilingual English 35 26 10 2 15 9 2 70 19 45
2019 Either English or French 28 49 8 0 0 8 8 91 0 11
2017 Bilingual 33 36 12 8 6 4 2 73 14 284
2017 Unilingual English 40 26 22 0 8 3 0 68 9 34
2017 Either English or French 53 31 8 9 0 0 0 84 9 11
2014 Bilingual 35 28 15 9 6 3 3 68 17 318
2014 Unilingual English 25 31 0 13 13 18 0 69 31 16

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 26 34 17 12 6 3 2 63 19 251
2019 Unilingual English 24 29 7 15 12 7 5 60 31 45
2019 Either English or French 23 41 15 13 0 8 0 69 14 11
2017 Bilingual 33 43 10 7 4 2 1 79 11 283
2017 Unilingual English 38 34 6 8 6 6 3 79 15 34
2017 Either English or French 37 39 8 16 0 0 0 76 16 11
2014 Bilingual 35 36 15 8 2 3 0 74 11 319
2014 Unilingual English 44 6 0 19 19 12 0 57 43 16
2011 Bilingual 39 34 10 9 4 3 1 76 13 333
2011 Unilingual English 54 27 5 0 14 0 0 82 14 22
2008 Bilingual 25 39 11 11 8 4 2 69 20 261
2008 Unilingual English 50 22 0 17 0 11 0 81 19 18
2008 Either English or French 31 44 6 13 0 6 0 80 13 16

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 24 38 27 6 4 0 0 63 10 252
2019 Unilingual English 31 41 6 10 12 0 0 72 21 46
2019 Either English or French 38 41 21 0 0 0 0 79 0 11

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 15 17 20 14 16 13 5 40 36 252
2019 Unilingual English 9 30 22 13 12 10 4 45 29 46
2019 Either English or French 17 75 0 0 0 8 0 100 0 10
2017 Bilingual 14 21 21 13 13 14 5 42 32 283
2017 Unilingual English 11 18 22 9 11 26 3 40 28 34
2017 Either English or French 29 39 8 0 16 8 0 74 18 11
2014 Bilingual 14 19 15 16 16 15 4 41 40 319
2014 Unilingual English 31 12 6 6 25 19 0 54 39 16
2011 Bilingual 13 21 19 15 16 11 5 41 37 336
2011 Unilingual English 9 18 23 9 14 23 5 37 32 22

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 46 40 2 10 2 0 0 86 12 252
2019 Unilingual English 37 57 2 4 0 0 0 94 4 46
2019 Either English or French 59 28 0 13 0 0 0 87 13 11
2017 Bilingual 39 49 3 6 3 0 0 88 9 285
2017 Unilingual English 60 29 0 8 3 0 0 89 11 34
2017 Either English or French 45 39 8 9 0 0 0 84 9 11
2014 Bilingual 42 46 3 8 2 0 0 88 9 319
2014 Unilingual English 63 24 0 13 0 0 0 87 13 16
2011 Bilingual 45 46 4 4 2 0 0 90 6 337
2011 Unilingual English 59 32 0 0 9 0 0 91 9 22
2008 Bilingual 45 46 2 4 3 0 0 91 7 259
2008 Unilingual English 33 44 11 11 0 0 0 78 11 18
2008 Either English or French 50 50 0 0 0 0 0 100 0 16

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 53 31 5 7 3 0 0 84 11 249
2019 Unilingual English 58 33 9 0 0 0 0 91 0 46
2019 Either English or French 46 33 13 0 0 0 8 86 0 11
2017 Bilingual 48 37 5 8 2 0 0 85 10 284
2017 Unilingual English 52 20 8 17 3 0 0 72 20 34
2017 Either English or French 60 31 0 0 9 0 0 91 9 11
2014 Bilingual 56 31 5 5 3 0 0 87 8 319
2014 Unilingual English 56 19 13 6 6 0 0 75 13 16
2011 Bilingual 45 36 6 9 4 0 0 81 12 335
2011 Unilingual English 55 27 4 9 5 0 0 82 14 22

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 50 34 9 5 2 0 0 84 7 250
2019 Unilingual English 44 45 6 2 2 0 0 89 5 46
2019 Either English or French 42 50 0 0 0 0 8 100 0 10
2017 Bilingual 51 36 6 4 2 0 0 87 7 283
2017 Unilingual English 52 30 6 12 0 0 0 82 12 32
2017 Either English or French 45 39 8 9 0 0 0 84 9 11
2014 Bilingual 57 34 6 1 1 1 0 92 2 318
2014 Unilingual English 69 19 12 0 0 0 0 88 0 16

Use of official languages

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 60 21 5 6 8 0 0 81 14 251
2019 Unilingual English 67 18 4 11 0 0 0 85 11 45
2019 Either English or French 100 0 0 0 0 0 0 100 0 11
2017 Bilingual 56 22 7 9 6 0 0 78 15 284
2017 Unilingual English 77 12 3 6 3 0 0 89 8 34
2017 Either English or French 84 16 0 0 0 0 0 100 0 11
2014 Bilingual 58 21 5 10 5 0 0 80 15 319
2014 Unilingual English 69 13 0 13 0 0 6 87 13 16
2011 Bilingual 61 24 3 8 4 0 0 85 12 336
2011 Unilingual English 73 14 0 5 9 0 0 86 14 22
2008 Bilingual 55 23 6 9 6 0 0 78 16 256
2008 Unilingual English 78 17 0 0 6 0 0 94 6 18
2008 Either English or French 69 6 25 0 0 0 0 75 0 16

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 66 18 6 6 4 0 0 84 10 251
2019 Unilingual English 74 10 5 9 2 0 0 84 11 45
2019 Either English or French 79 21 0 0 0 0 0 100 0 11
2017 Bilingual 67 19 3 9 2 0 0 86 11 285
2017 Unilingual English 74 11 6 3 6 0 0 86 8 34
2017 Either English or French 77 23 0 0 0 0 0 100 0 11
2014 Bilingual 70 16 4 5 5 0 0 86 10 319
2014 Unilingual English 75 13 0 0 6 0 6 93 7 16
2011 Bilingual 69 16 4 8 2 0 0 86 10 336
2011 Unilingual English 82 14 0 0 5 0 0 95 5 22
2008 Bilingual 64 15 5 9 7 0 1 80 16 260
2008 Unilingual English 94 6 0 0 0 0 0 100 0 18
2008 Either English or French 69 19 0 13 0 0 0 88 13 16

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 78 10 4 3 3 0 1 90 6 249
2019 Unilingual English 75 9 7 5 4 0 0 84 9 46
2019 Either English or French 85 15 0 0 0 0 0 100 0 11
2017 Bilingual 79 11 4 3 2 0 0 90 5 283
2017 Unilingual English 80 14 6 0 0 0 0 94 0 33
2017 Either English or French 76 8 16 0 0 0 0 84 0 11
2014 Bilingual 81 11 3 4 1 0 0 92 5 319
2014 Unilingual English 87 0 0 0 6 0 6 93 7 16
2011 Bilingual 79 13 3 3 1 0 0 92 5 336
2011 Unilingual English 86 14 0 0 0 0 0 100 0 22
2008 Bilingual 76 12 2 5 4 0 1 89 9 261
2008 Unilingual English 100 0 0 0 0 0 0 100 0 18
2008 Either English or French 88 6 0 6 0 0 0 94 6 16

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 30 26 27 9 5 2 0 57 15 252
2019 Unilingual English 44 33 18 5 0 0 0 77 5 46
2019 Either English or French 36 44 21 0 0 0 0 79 0 11

Collective agreements and terms and conditions of employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 22 41 8 8 4 3 14 76 14 251
2019 Unilingual English 26 32 8 15 7 4 8 66 25 46
2019 Either English or French 23 8 28 26 8 0 8 33 36 11

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 38 24 11 3 1 10 14 81 5 251
2019 Unilingual English 37 21 21 0 4 9 8 70 5 46
2019 Either English or French 23 8 41 0 0 8 21 43 0 11

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 9 91 252
2019 Unilingual English 17 83 46
2019 Either English or French 0 100 11

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 14 86 252

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 15 10 16 6 3 36 14 49 20 252
2019 Unilingual English 19 9 26 9 12 18 8 37 28 46
2019 Either English or French 15 13 8 0 0 44 21 79 0 11
2017 Bilingual 13 19 16 4 4 33 11 56 15 285
2017 Unilingual English 20 9 11 3 3 34 20 63 12 34
2017 Either English or French 37 8 0 0 9 31 16 84 16 11
2014 Bilingual 14 17 18 8 4 32 7 50 20 319
2014 Unilingual English 13 6 6 0 19 50 6 43 43 16

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 31 33 14 7 3 11 1 73 11 252
2019 Unilingual English 40 24 13 5 9 9 0 71 15 46
2019 Either English or French 64 0 28 0 0 8 0 69 0 11
2017 Bilingual 28 36 19 5 3 8 1 70 9 284
2017 Unilingual English 39 21 15 3 3 17 3 74 7 33
2017 Either English or French 53 31 0 16 0 0 0 84 16 11
2014 Bilingual 27 35 19 5 2 11 1 71 7 319
2014 Unilingual English 25 13 13 6 19 24 0 50 33 16
2011 Bilingual 41 34 13 8 1 4 0 78 9 336
2011 Unilingual English 41 41 9 5 5 0 0 82 9 22

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 10 90 252

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 9 91 251

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 16 8 16 4 3 42 11 51 15 252
2019 Unilingual English 17 10 19 2 5 39 8 51 14 45
2019 Either English or French 15 13 8 0 0 44 21 79 0 11
2017 Bilingual 12 13 15 2 2 44 12 57 9 282
2017 Unilingual English 23 8 6 0 0 49 14 85 0 34
2017 Either English or French 45 0 0 0 9 39 8 84 16 11
2014 Bilingual 12 14 18 2 1 45 8 57 5 319
2014 Unilingual English 13 0 6 0 0 75 6 67 0 16

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 33 29 18 5 2 11 2 72 8 252
2019 Unilingual English 42 20 11 2 9 14 2 74 13 46
2019 Either English or French 51 8 21 0 0 8 13 74 0 11
2017 Bilingual 26 30 17 3 2 19 3 72 6 285
2017 Unilingual English 40 26 9 0 0 23 3 88 0 34
2017 Either English or French 60 23 0 16 0 0 0 84 16 11
2014 Bilingual 27 30 14 2 1 23 3 77 3 318
2014 Unilingual English 25 13 13 6 0 43 0 67 11 16
2011 Bilingual 39 36 13 2 1 9 0 82 4 335
2011 Unilingual English 41 32 9 0 0 18 0 89 0 22

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 16 84 250
2019 Unilingual English 23 77 46
2019 Either English or French 0 100 11
2017 Bilingual 15 85 285
2017 Unilingual English 17 83 34
2017 Either English or French 0 100 11
2014 Bilingual 13 87 319

Question 80. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 84 16 38
2019 Unilingual English 100 0 10
2017 Bilingual 91 9 39
2014 Bilingual 79 21 43

Question 81. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 65 20 7 0 4 0 4 89 4 29
2019 Unilingual English 62 27 0 0 10 0 0 90 10 10
2017 Bilingual 55 35 3 7 0 0 0 91 7 35
2014 Bilingual 70 21 6 0 0 0 3 94 0 34
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Workplace well-being

A psychologically healthy workplace

Question 30. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 60 22 9 4 2 2 1 84 6 252
2019 Unilingual English 69 27 1 0 2 0 0 96 2 46
2019 Either English or French 67 21 13 0 0 0 0 87 0 11
2017 Bilingual 59 25 8 4 2 1 0 85 6 285
2017 Unilingual English 48 32 14 0 6 0 0 80 6 34
2017 Either English or French 60 16 8 8 9 0 0 76 16 11

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 40 43 8 7 1 1 0 85 8 252
2019 Unilingual English 43 39 12 5 0 1 0 83 5 46
2019 Either English or French 72 0 15 13 0 0 0 72 13 11
2017 Bilingual 48 39 9 2 1 1 0 87 4 284
2017 Unilingual English 49 34 12 0 6 0 0 83 6 34
2017 Either English or French 53 31 0 0 16 0 0 84 16 11

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 26 36 15 15 6 1 0 63 22 251
2019 Unilingual English 44 24 12 9 10 1 0 69 19 45
2019 Either English or French 51 36 0 13 0 0 0 87 13 11
2017 Bilingual 17 38 14 15 14 2 0 57 30 285
2017 Unilingual English 32 34 11 15 8 0 0 66 23 34
2017 Either English or French 53 16 8 8 16 0 0 68 24 11

Work-related stress

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 45 32 13 8 2 0 1 77 10 251
2019 Unilingual English 46 24 15 7 7 0 0 71 14 46
2019 Either English or French 15 36 49 0 0 0 0 51 0 11
2017 Bilingual 53 26 9 4 5 0 3 81 10 283
2017 Unilingual English 52 22 14 0 11 0 0 75 11 34
2017 Either English or French 53 16 16 16 0 0 0 68 16 11

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 13 28 30 17 12 0 0 40 29 251
2019 Unilingual English 13 33 28 16 10 0 0 46 26 46
2019 Either English or French 38 36 26 0 0 0 0 74 0 11
2017 Bilingual 14 23 26 18 18 0 0 37 36 285
2017 Unilingual English 17 37 26 14 6 0 0 54 20 34
2017 Either English or French 29 39 8 16 8 0 0 68 24 11

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 16 30 26 16 11 0 0 46 27 251
2019 Unilingual English 17 34 25 13 10 0 0 52 23 46
2019 Either English or French 46 41 13 0 0 0 0 87 0 11
2017 Bilingual 14 28 29 16 14 0 0 42 29 285
2017 Unilingual English 26 29 28 11 6 0 0 55 17 34
2017 Either English or French 29 31 8 24 8 0 0 60 32 11

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 19 20 24 20 15 1 0 40 36 250
2019 Unilingual English 16 28 24 23 9 0 0 45 31 45
2019 Either English or French 15 51 33 0 0 0 0 67 0 11
2017 Bilingual 15 23 26 17 18 0 0 38 36 284
2017 Unilingual English 26 29 25 9 11 0 0 55 20 34
2017 Either English or French 37 23 0 24 16 0 0 60 40 11

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 30 34 16 8 8 0 2 66 17 252
2019 Unilingual English 38 33 16 5 5 0 2 73 10 45
2019 Either English or French 67 21 13 0 0 0 0 87 0 11
2017 Bilingual 32 26 18 12 10 0 2 59 22 285
2017 Unilingual English 46 28 17 0 6 0 3 77 6 34
2017 Either English or French 53 8 8 16 9 0 8 65 26 11

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 23 34 24 10 10 0 0 57 19 250
2019 Unilingual English 35 33 25 4 4 0 0 68 8 46
2019 Either English or French 59 21 8 13 0 0 0 79 13 11
2017 Bilingual 28 25 23 14 10 0 0 53 24 283
2017 Unilingual English 49 20 22 6 3 0 0 69 9 34
2017 Either English or French 37 23 16 0 24 0 0 60 24 11

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 24 35 26 9 5 0 1 59 15 252
2019 Unilingual English 27 28 28 14 2 0 0 55 17 46
2019 Either English or French 38 49 13 0 0 0 0 87 0 11
2017 Bilingual 25 37 22 10 5 0 0 62 15 283
2017 Unilingual English 28 20 28 17 6 0 0 49 23 34
2017 Either English or French 37 31 8 8 16 0 0 68 24 11

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 15 28 29 20 7 0 1 43 27 251
2019 Unilingual English 21 24 31 17 6 0 0 46 24 46
2019 Either English or French 46 28 13 13 0 0 0 74 13 11
2017 Bilingual 11 28 22 24 14 0 0 39 38 283
2017 Unilingual English 14 29 26 26 6 0 0 43 31 34
2017 Either English or French 31 29 16 8 16 0 0 60 24 11

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 19 34 23 16 7 0 0 54 23 252
2019 Unilingual English 11 31 34 18 6 0 0 42 24 46
2019 Either English or French 23 44 21 0 13 0 0 67 13 11
2017 Bilingual 21 29 25 16 9 0 0 50 25 283
2017 Unilingual English 14 26 32 20 8 0 0 40 28 34
2017 Either English or French 23 37 8 24 8 0 0 60 32 11

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 38 29 16 11 6 0 0 67 17 251
2019 Unilingual English 38 35 16 5 6 0 0 73 11 46
2019 Either English or French 79 8 13 0 0 0 0 87 0 11

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 36 31 19 8 5 0 1 68 13 251
2019 Unilingual English 33 38 15 11 2 0 0 71 14 46
2019 Either English or French 44 44 0 0 13 0 0 87 13 11
2017 Bilingual 34 30 17 10 8 0 0 64 18 282
2017 Unilingual English 32 40 17 8 3 0 0 72 11 34
2017 Either English or French 45 24 23 0 8 0 0 69 8 11

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 65 21 7 3 2 0 2 88 5 251
2019 Unilingual English 85 10 2 2 0 0 0 95 2 46
2019 Either English or French 51 15 33 0 0 0 0 67 0 11
2017 Bilingual 67 18 9 2 1 0 3 88 3 284
2017 Unilingual English 58 14 14 3 8 0 3 74 12 34
2017 Either English or French 39 23 29 9 0 0 0 62 9 11

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 78 7 3 1 1 1 9 95 2 251
2019 Unilingual English 75 11 0 5 0 0 9 95 5 46
2019 Either English or French 72 15 13 0 0 0 0 87 0 11
2017 Bilingual 76 12 4 2 3 1 3 91 5 285
2017 Unilingual English 77 15 6 0 3 0 0 92 3 34
2017 Either English or French 62 8 0 30 0 0 0 70 30 11

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 74 8 7 4 3 2 2 85 7 252
2019 Unilingual English 81 0 5 7 5 0 2 83 12 46
2019 Either English or French 87 0 0 13 0 0 0 87 13 11
2017 Bilingual 57 27 10 1 3 0 2 86 4 284
2017 Unilingual English 51 20 22 3 0 0 3 74 3 34
2017 Either English or French 71 21 8 0 0 0 0 92 0 11

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 54 28 12 3 2 0 1 83 5 252
2019 Unilingual English 62 20 11 5 2 0 0 82 7 46
2019 Either English or French 91 9 0 0 0 0 0 100 0 10
2017 Bilingual 59 21 9 3 5 0 1 82 9 284
2017 Unilingual English 65 18 6 6 3 0 3 86 9 34
2017 Either English or French 54 0 37 0 9 0 0 54 9 11

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 55 18 13 8 4 1 0 74 13 252
2019 Unilingual English 68 14 8 8 3 0 0 82 10 44
2019 Either English or French 87 0 13 0 0 0 0 87 0 11
2017 Bilingual 56 15 5 1 1 0 22 92 2 285
2017 Unilingual English 66 3 3 0 0 0 29 96 0 34
2017 Either English or French 71 0 21 0 0 0 8 77 0 11

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 55 12 5 2 2 0 25 89 4 249
2019 Unilingual English 64 5 5 2 0 0 24 90 3 45
2019 Either English or French 100 0 0 0 0 0 0 100 0 11
2017 Bilingual 73 14 5 1 0 0 6 93 1 283
2017 Unilingual English 80 3 14 0 0 0 3 85 0 34
2017 Either English or French 71 0 21 0 0 0 8 77 0 11

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 73 15 4 1 1 0 5 93 3 250
2019 Unilingual English 82 11 2 5 0 0 0 93 5 46
2019 Either English or French 87 13 0 0 0 0 0 100 0 11
2017 Bilingual 62 19 9 4 4 0 2 83 8 285
2017 Unilingual English 46 29 6 8 11 0 0 75 20 34
2017 Either English or French 47 0 24 29 0 0 0 47 29 11

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 68 16 7 2 3 1 1 87 6 252
2019 Unilingual English 69 14 1 12 2 0 1 84 15 46
2019 Either English or French 31 15 28 26 0 0 0 46 26 11
2017 Bilingual 56 26 12 3 2 0 2 83 5 285
2017 Unilingual English 62 24 6 6 3 0 0 86 8 34
2017 Either English or French 84 0 16 0 0 0 0 84 0 11

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 58 22 12 3 3 0 1 82 7 250
2019 Unilingual English 68 15 10 5 1 0 0 84 6 45
2019 Either English or French 51 28 21 0 0 0 0 79 0 11

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 13 35 34 15 3 0 0 48 18 251
2019 Unilingual English 19 33 31 14 2 0 0 52 17 46
2019 Either English or French 36 64 0 0 0 0 0 100 0 11
2017 Bilingual 8 27 39 20 6 0 0 35 26 285
2017 Unilingual English 17 43 23 14 3 0 0 60 17 34
2017 Either English or French 29 31 16 24 0 0 0 60 24 11

Question 76. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 10 25 35 21 10 0 0 30 35 249
2019 Unilingual English 7 15 50 18 10 0 0 27 22 46
2019 Either English or French 0 0 36 56 8 0 0 64 0 11
2017 Bilingual 9 28 32 23 7 1 0 31 37 284
2017 Unilingual English 9 11 29 34 17 0 0 51 20 34
2017 Either English or French 8 9 47 21 16 0 0 37 16 11
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Compensation

Pay or other compensation issues

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 55 30 8 2 1 2 0 57 43 250
2019 Unilingual English 38 43 5 5 2 1 5 41 59 46
2019 Either English or French 28 49 15 8 0 0 0 28 72 11
2017 Bilingual 60 25 7 2 3 2 2 62 38 285
2017 Unilingual English 63 22 8 0 3 3 0 65 35 34
2017 Either English or French 84 16 0 0 0 0 0 84 16 11

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 53 47 108

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 68 32 105

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 46 17 11 9 7 1 8 70 18 249
2019 Unilingual English 54 22 10 6 0 0 8 83 7 46
2019 Either English or French 72 8 13 0 0 0 8 86 0 11

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 22 34 17 13 7 0 6 60 21 106
2017 Bilingual 47 27 9 6 3 1 6 79 11 103
2017 Unilingual English 42 17 0 33 8 0 0 58 42 12

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 8 15 15 11 12 5 33 38 38 106
2017 Bilingual 7 8 9 12 10 11 43 31 48 103
2017 Unilingual English 8 8 17 25 8 0 33 25 50 12
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