2019 Public Service Employee Survey Results by Theme for Parole Board of Canada by Question 112. What is your sexual orientation?

The results of the 2019 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 53 35 8 2 2 0 0 88 4 271
2019 Prefer not to answer 36 39 18 6 1 0 0 75 7 71
2018 Heterosexual 48 37 8 4 3 0 0 85 7 243
2018 Prefer not to answer 33 42 13 7 6 0 0 74 13 65

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 44 33 11 7 5 0 0 77 12 270
2019 Prefer not to answer 35 32 13 8 12 0 0 67 21 72
2018 Heterosexual 40 40 7 7 5 0 0 80 13 241
2018 Prefer not to answer 25 36 15 9 15 0 0 61 24 66

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 66 26 7 1 0 0 0 92 1 267
2019 Prefer not to answer 63 27 4 4 1 0 0 90 6 71
2018 Heterosexual 60 30 6 3 0 0 0 91 3 240
2018 Prefer not to answer 47 37 8 3 5 0 0 84 7 66

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 57 32 5 4 1 0 0 89 6 271
2019 Prefer not to answer 39 47 11 2 1 0 0 86 3 72
2018 Heterosexual 52 36 5 6 1 0 0 88 7 241
2018 Prefer not to answer 23 50 12 8 8 0 0 72 15 66

Question 51. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 47 28 11 10 4 0 0 75 14 270
2019 Prefer not to answer 32 34 13 15 5 1 0 67 20 72
2018 Heterosexual 49 29 9 8 4 1 0 79 12 243
2018 Prefer not to answer 23 25 25 14 14 0 0 47 28 66

Question 52. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 47 29 11 7 6 0 0 76 13 270
2019 Prefer not to answer 30 31 20 14 4 1 0 62 18 72
2018 Heterosexual 49 33 9 5 4 1 0 82 9 241
2018 Prefer not to answer 18 36 20 15 11 0 0 53 26 65

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 43 23 15 8 8 3 1 68 16 270
2019 Prefer not to answer 35 17 24 12 7 6 0 55 20 72
2018 Heterosexual 41 26 17 7 5 3 2 70 12 243
2018 Prefer not to answer 26 15 26 18 12 1 1 42 31 65
Top of Page

Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 50 27 12 3 2 1 5 81 6 270
2019 Prefer not to answer 31 25 24 11 3 1 5 60 15 70

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 49 29 12 5 3 1 1 80 8 271
2019 Prefer not to answer 41 33 10 4 11 2 0 75 15 72
2018 Heterosexual 52 29 8 5 3 3 1 84 8 243
2018 Prefer not to answer 28 33 20 12 6 1 0 62 17 65

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 52 33 6 4 4 0 1 85 9 270
2019 Prefer not to answer 36 27 19 4 11 3 1 65 15 72
2018 Heterosexual 45 31 11 8 3 1 1 78 11 243
2018 Prefer not to answer 20 44 16 12 7 2 0 65 19 65

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 57 27 5 7 3 0 0 85 9 270
2019 Prefer not to answer 42 31 11 4 9 3 0 75 14 72
2018 Heterosexual 50 33 7 6 3 1 1 84 9 243
2018 Prefer not to answer 25 47 10 6 12 0 0 72 18 66

Senior management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 42 30 12 8 5 2 0 74 14 271
2019 Prefer not to answer 34 30 11 9 10 6 0 68 20 72
2018 Heterosexual 44 33 12 4 4 4 0 80 8 242
2018 Prefer not to answer 22 24 22 16 13 3 0 48 30 66

Question 35. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 40 29 14 8 7 2 0 70 15 270
2019 Prefer not to answer 36 26 18 8 12 0 0 62 20 72
2018 Heterosexual 40 35 12 7 5 2 0 76 12 241
2018 Prefer not to answer 17 28 14 22 19 0 0 45 41 66

Question 36. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 33 29 14 14 7 3 0 64 21 271
2019 Prefer not to answer 29 18 19 14 15 4 2 50 30 72
2018 Heterosexual 29 37 16 7 7 4 0 68 15 241
2018 Prefer not to answer 13 24 17 31 15 1 0 37 46 65

Question 37. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 28 35 14 13 8 2 0 64 22 271
2019 Prefer not to answer 30 27 15 11 13 3 0 59 25 72
2018 Heterosexual 27 38 15 10 7 3 0 67 18 241
2018 Prefer not to answer 13 30 20 23 15 0 0 42 38 65
Top of Page

Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 38 35 12 9 6 0 0 73 15 271
2019 Prefer not to answer 24 32 21 11 10 0 1 57 21 72
2018 Heterosexual 37 37 10 12 4 0 0 74 17 242
2018 Prefer not to answer 13 44 15 8 20 0 0 57 29 66

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 45 39 6 7 2 0 0 84 9 268
2019 Prefer not to answer 28 46 12 11 3 0 0 75 13 72
2018 Heterosexual 48 37 9 4 1 0 1 86 6 243
2018 Prefer not to answer 29 44 6 12 9 0 0 73 20 65

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 46 33 10 7 3 0 1 80 10 271
2019 Prefer not to answer 34 31 23 5 8 0 0 64 13 71
2018 Heterosexual 40 38 8 10 3 1 1 79 13 242
2018 Prefer not to answer 18 36 33 3 9 0 0 55 12 66

Job fit and development

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 38 43 5 9 5 0 1 81 14 268
2019 Prefer not to answer 21 35 19 14 12 0 0 56 26 71
2018 Heterosexual 38 43 8 8 3 1 0 81 11 243
2018 Prefer not to answer 11 52 14 12 9 1 1 64 22 66

Question 44. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 30 31 16 12 7 4 0 63 19 269
2019 Prefer not to answer 18 23 23 17 14 4 0 44 33 72
2018 Heterosexual 32 30 15 13 6 4 0 64 20 242
2018 Prefer not to answer 11 26 18 12 27 6 0 40 41 67

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 21 27 13 16 13 2 8 53 33 271
2019 Prefer not to answer 19 20 18 15 25 3 0 40 41 72
2018 Heterosexual 23 25 16 16 12 3 5 53 30 244
2018 Prefer not to answer 7 20 23 13 30 6 1 29 47 67

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 56 20 11 4 2 1 7 82 6 271
2019 Prefer not to answer 43 29 7 11 4 1 4 76 16 72

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 61 8 5 2 4 3 18 86 7 271
2019 Prefer not to answer 52 10 9 6 4 2 17 77 12 72

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 48 23 11 5 4 2 7 78 10 270
2019 Prefer not to answer 35 32 15 8 2 3 5 72 12 72

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 47 21 11 6 4 2 8 75 12 270
2019 Prefer not to answer 33 26 14 7 8 7 5 67 17 72

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 41 16 18 6 7 3 8 64 15 268
2019 Prefer not to answer 31 17 19 14 12 3 5 51 28 71

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 66 12 10 3 1 2 7 85 4 268
2019 Prefer not to answer 58 13 8 7 4 6 4 79 12 72

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 78 6 2 2 2 4 6 93 5 270
2019 Prefer not to answer 63 3 8 8 3 6 9 78 12 72

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 73 10 2 2 1 2 10 95 3 268
2019 Prefer not to answer 72 0 10 3 3 5 7 82 7 71

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 39 37 10 5 8 0 0 77 14 271
2019 Prefer not to answer 25 26 20 19 8 3 0 52 28 72
2018 Heterosexual 33 39 13 10 3 0 1 73 14 241
2018 Prefer not to answer 13 40 20 15 12 0 0 53 27 66

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 41 35 12 8 5 0 0 76 13 270
2019 Prefer not to answer 23 29 23 20 4 1 0 53 24 72
2018 Heterosexual 35 36 15 8 6 0 0 71 14 240
2018 Prefer not to answer 15 31 21 17 16 0 0 46 32 66

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 46 36 8 6 3 0 0 83 9 267
2019 Prefer not to answer 25 42 24 3 6 0 0 67 9 71
2018 Heterosexual 41 38 9 7 4 0 1 80 11 242
2018 Prefer not to answer 16 40 15 12 15 0 1 57 28 66

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 28 46 12 7 5 2 0 75 12 269
2019 Prefer not to answer 15 37 19 18 7 4 0 54 26 72
2018 Heterosexual 31 38 14 8 4 4 1 73 13 244
2018 Prefer not to answer 13 28 28 10 20 1 0 42 30 66

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 46 33 9 7 4 0 0 79 12 271
2019 Prefer not to answer 29 33 19 9 10 0 0 62 19 71
2018 Heterosexual 48 36 10 3 3 0 0 84 6 242
2018 Prefer not to answer 37 30 10 12 11 0 0 67 23 66

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 38 30 18 8 5 0 0 69 13 271
2019 Prefer not to answer 33 31 22 9 5 0 0 65 14 72
2018 Heterosexual 35 28 24 8 4 0 0 63 12 242
2018 Prefer not to answer 34 26 25 9 7 0 0 59 15 67

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 61 22 5 4 4 0 3 86 8 271
2019 Prefer not to answer 40 23 10 11 6 4 6 70 19 72

Mobility and retention

Question 54. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2019 Heterosexual 28 38 33 270
2019 Prefer not to answer 17 36 47 72
2018 Heterosexual 23 40 37 244
2018 Prefer not to answer 28 25 46 66

Question 55. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2019 Heterosexual 19 14 44 4 14 5 77
2019 Prefer not to answer 17 22 53 0 0 8 13
2018 Heterosexual 21 11 46 7 10 5 58
2018 Prefer not to answer 19 0 57 5 5 14 20
Top of Page

Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 63 31 4 1 1 0 0 93 2 269
2019 Prefer not to answer 40 46 7 6 2 0 0 86 7 71
2018 Heterosexual 62 30 6 2 0 0 0 92 2 241
2018 Prefer not to answer 60 30 8 1 0 0 0 90 1 65

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 41 41 9 7 1 1 0 82 9 269
2019 Prefer not to answer 36 32 20 5 4 3 0 69 10 72
2018 Heterosexual 39 44 11 5 1 0 0 83 6 243
2018 Prefer not to answer 22 38 22 11 7 0 0 60 17 67

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 7 21 28 25 16 0 2 42 29 270
2019 Prefer not to answer 14 20 28 24 13 0 2 37 34 72
2018 Heterosexual 7 17 35 26 12 2 2 39 25 243
2018 Prefer not to answer 16 27 30 17 3 5 2 21 46 65

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 9 19 30 20 17 3 2 39 30 270
2019 Prefer not to answer 26 20 20 13 16 1 4 30 49 72
2018 Heterosexual 9 21 26 26 15 2 2 43 31 243
2018 Prefer not to answer 36 21 20 12 1 7 2 15 63 66

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 8 11 27 26 23 4 2 52 19 268
2019 Prefer not to answer 9 11 34 22 17 1 6 41 22 72
2018 Heterosexual 6 15 25 29 17 3 7 50 23 243
2018 Prefer not to answer 11 29 22 15 10 7 6 29 46 66

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 9 8 29 32 20 1 1 53 17 270
2019 Prefer not to answer 9 8 31 26 21 0 3 50 18 72
2018 Heterosexual 4 13 26 36 19 1 1 56 17 240
2018 Prefer not to answer 4 17 38 26 8 3 3 36 23 66

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 12 18 27 18 20 2 3 41 31 268
2019 Prefer not to answer 18 17 34 12 15 3 0 29 36 70
2018 Heterosexual 15 20 31 15 16 1 2 32 36 243
2018 Prefer not to answer 31 22 26 12 4 3 2 17 55 66

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 14 19 25 20 16 4 2 39 35 271
2019 Prefer not to answer 21 18 25 11 15 6 3 29 44 72
2018 Heterosexual 14 21 28 21 10 4 2 33 38 242
2018 Prefer not to answer 21 30 27 11 1 7 2 14 56 66

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 8 12 32 23 20 3 2 45 22 269
2019 Prefer not to answer 12 19 27 26 10 3 3 38 33 72
2018 Heterosexual 6 16 29 29 14 3 4 45 23 243
2018 Prefer not to answer 19 25 30 12 6 5 3 19 48 66

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 7 12 32 25 22 1 1 47 20 269
2019 Prefer not to answer 10 18 24 38 9 0 1 48 28 72

Question 40. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 23 33 18 16 6 3 0 58 23 271
2019 Prefer not to answer 17 29 16 26 10 1 0 47 37 72

Respectful workplace

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 52 27 9 7 5 0 0 79 12 269
2019 Prefer not to answer 37 33 14 5 9 0 1 71 15 72
2018 Heterosexual 52 26 9 9 5 0 0 78 14 243
2018 Prefer not to answer 28 33 10 13 14 1 0 63 27 65

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 50 36 6 6 2 0 0 86 8 267
2019 Prefer not to answer 36 38 11 10 5 0 0 74 15 72
2018 Heterosexual 52 36 5 6 3 0 0 87 8 244
2018 Prefer not to answer 31 36 11 12 9 0 0 68 21 64

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 48 30 14 6 3 0 0 78 8 270
2019 Prefer not to answer 39 31 11 12 3 3 0 73 16 71
2018 Heterosexual 43 38 11 7 2 0 0 81 8 244
2018 Prefer not to answer 24 36 23 6 9 1 0 61 16 65

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 43 34 10 8 4 1 0 78 12 270
2019 Prefer not to answer 28 31 21 8 7 5 0 62 16 72
2018 Heterosexual 46 37 9 5 2 1 0 84 7 242
2018 Prefer not to answer 24 32 21 16 7 0 0 56 23 65

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 43 32 13 3 4 3 0 78 8 268
2019 Prefer not to answer 32 25 20 15 3 4 2 60 19 71
2018 Heterosexual 48 33 10 4 2 2 0 84 6 243
2018 Prefer not to answer 25 28 20 14 8 4 2 56 23 66

Question 50. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 55 31 6 5 3 0 0 86 8 270
2019 Prefer not to answer 41 33 13 8 5 1 0 75 13 71
2018 Heterosexual 58 33 4 5 1 0 0 90 6 243
2018 Prefer not to answer 27 37 20 10 7 0 0 64 16 66

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 33 27 12 10 7 7 4 68 19 269
2019 Prefer not to answer 16 22 18 21 11 8 4 43 37 72
2018 Heterosexual 30 29 17 8 8 6 2 65 17 244
2018 Prefer not to answer 12 37 18 8 17 5 3 54 27 65

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 41 32 12 9 5 1 0 74 14 271
2019 Prefer not to answer 19 39 21 8 9 3 2 61 17 72
2018 Heterosexual 43 36 9 7 3 1 1 81 11 241
2018 Prefer not to answer 27 26 13 17 14 1 2 55 31 66

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 39 31 18 7 5 1 0 70 12 270
2019 Prefer not to answer 28 31 20 8 6 7 0 64 15 72
2018 Heterosexual 41 36 15 5 2 0 0 77 7 241
2018 Prefer not to answer 21 26 17 20 14 0 2 48 35 67

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 28 22 18 9 8 11 4 58 20 268
2019 Prefer not to answer 15 15 18 13 20 17 2 37 42 72
2018 Heterosexual 28 25 16 10 7 11 3 62 20 243
2018 Prefer not to answer 17 16 14 18 22 7 5 38 46 67

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 51 36 4 7 1 0 0 87 9 271
2019 Prefer not to answer 34 38 7 17 4 0 0 72 21 71

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 51 34 4 8 3 0 0 85 11 269
2019 Prefer not to answer 38 38 7 9 7 0 0 76 17 72

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 55 32 5 5 2 0 0 88 7 267
2019 Prefer not to answer 35 43 6 12 3 0 0 78 15 72

Use of official languages

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 72 18 4 3 2 0 2 91 5 271
2019 Prefer not to answer 60 21 6 7 1 0 4 85 9 71

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 78 12 4 3 1 0 2 92 4 270
2019 Prefer not to answer 62 20 4 3 3 2 6 89 7 72

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 86 9 1 2 0 0 2 97 2 270
2019 Prefer not to answer 74 13 2 0 2 3 6 96 2 72

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 45 14 11 7 8 11 4 69 18 271
2019 Prefer not to answer 39 16 9 3 14 11 7 67 21 72

Collective agreements and terms and conditions of employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 37 39 10 3 1 1 9 84 5 271
2019 Prefer not to answer 37 34 7 10 3 3 6 78 14 71

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 57 22 6 2 2 3 9 89 4 269
2019 Prefer not to answer 39 31 11 1 2 11 6 84 4 72

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Heterosexual 7 93 270
2019 Prefer not to answer 18 82 72
2018 Heterosexual 13 87 242
2018 Prefer not to answer 18 82 66

Question 59a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Heterosexual 37 63 20
2018 Heterosexual 77 23 31
2018 Prefer not to answer 54 46 12

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Heterosexual 35 65 31

Question 59c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Prefer not to answer 0 100 13
2018 Prefer not to answer 0 100 12

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Heterosexual 0 100 20
2018 Heterosexual 0 100 31
2018 Prefer not to answer 0 100 12

Question 59e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Prefer not to answer 0 100 13

Question 59f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Heterosexual 0 100 20

Question 59g. From whom did you experience harassment on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Heterosexual 0 100 20
2018 Heterosexual 0 100 31

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Heterosexual 34 66 20
2018 Heterosexual 22 78 32

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Heterosexual 40 60 20
2018 Heterosexual 28 72 32

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Heterosexual 41 59 20
2018 Heterosexual 34 66 32
2018 Prefer not to answer 44 56 12

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Heterosexual 55 45 20
2018 Heterosexual 47 53 32

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Heterosexual 42 58 20
2018 Heterosexual 28 72 32

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Heterosexual 35 65 20
2018 Heterosexual 57 43 32
2018 Prefer not to answer 46 54 12

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Heterosexual 42 58 20
2018 Heterosexual 44 56 32
2018 Prefer not to answer 40 60 12

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Heterosexual 0 100 20
2018 Heterosexual 0 100 32
2018 Prefer not to answer 0 100 12

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Heterosexual 56 44 20
2018 Heterosexual 46 54 32
2018 Prefer not to answer 46 54 12

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Heterosexual 0 100 20

Question 60m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Heterosexual 20 80 32

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Heterosexual 38 62 20
2018 Heterosexual 64 36 31

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Heterosexual 40 60 31

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Heterosexual 17 83 31
2018 Prefer not to answer 54 46 12

Question 61e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Prefer not to answer 0 100 13

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Heterosexual 33 67 20
2018 Heterosexual 20 80 31

Question 62c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Heterosexual 19 81 30

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Heterosexual 18 82 30

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Heterosexual 35 65 30

Question 62m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Heterosexual 0 100 30

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Heterosexual 43 57 30

Question 62o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Heterosexual 0 100 30

Question 62p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Heterosexual 33 67 30

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Heterosexual 13 87 271
2019 Prefer not to answer 21 79 71

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 24 15 15 6 5 31 5 60 17 271
2019 Prefer not to answer 11 12 22 7 9 31 9 38 26 72
2018 Heterosexual 18 23 22 7 5 21 4 55 15 241
2018 Prefer not to answer 9 12 29 10 16 17 7 28 34 65

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 42 27 15 5 5 5 1 74 10 271
2019 Prefer not to answer 28 17 21 12 5 13 2 54 21 71
2018 Heterosexual 34 32 18 4 4 7 2 72 8 242
2018 Prefer not to answer 22 26 16 14 16 6 0 51 32 65

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Heterosexual 3 97 271
2019 Prefer not to answer 16 84 71
2018 Heterosexual 6 94 239
2018 Prefer not to answer 12 88 66

Question 67a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Heterosexual 56 44 15

Question 67b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Heterosexual 56 44 15

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Heterosexual 0 100 15

Question 67e. From whom did you experience discrimination on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Heterosexual 0 100 15

Question 68a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Heterosexual 35 65 15

Question 68b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Heterosexual 47 53 15

Question 68c. Please indicate the type of discrimination you experienced. Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Heterosexual 0 100 15

Question 68d. Please indicate the type of discrimination you experienced. Religion

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Heterosexual 0 100 15

Question 68f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Heterosexual 0 100 15

Question 68h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Heterosexual 0 100 15

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Heterosexual 0 100 15

Question 68n. Please indicate the type of discrimination you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Heterosexual 0 100 15

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Heterosexual 47 53 15

Question 69c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Heterosexual 0 100 15

Question 69h. What action(s) did you take to address the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Heterosexual 0 100 15

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Heterosexual 34 66 15

Question 70f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Heterosexual 0 100 14

Question 70k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Heterosexual 0 100 14

Question 70m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Heterosexual 0 100 14

Question 70n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Heterosexual 63 37 14

Question 70o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Heterosexual 0 100 14

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Heterosexual 6 94 271
2019 Prefer not to answer 18 82 69

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 27 15 17 2 3 32 4 67 6 271
2019 Prefer not to answer 13 11 25 6 6 31 9 40 19 71
2018 Heterosexual 24 17 25 3 2 25 5 59 6 244
2018 Prefer not to answer 10 8 31 12 7 22 10 27 27 66

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 45 28 15 2 2 7 0 79 5 270
2019 Prefer not to answer 31 19 22 7 5 15 2 60 14 71
2018 Heterosexual 40 30 16 3 2 8 1 76 6 244
2018 Prefer not to answer 19 21 29 10 9 10 2 46 21 66

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Heterosexual 15 85 271
2019 Prefer not to answer 25 75 72

Question 80. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Heterosexual 90 10 41
2019 Prefer not to answer 90 10 18

Question 81. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 54 27 2 14 3 0 0 81 16 37
2019 Prefer not to answer 26 32 6 20 16 0 0 58 35 15
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 30. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 66 23 5 3 2 1 0 90 5 271
2019 Prefer not to answer 52 34 4 1 5 5 0 90 6 72
2018 Heterosexual 56 29 7 4 2 1 1 87 6 241
2018 Prefer not to answer 38 37 13 5 5 0 1 76 10 66

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 29 47 13 8 2 1 0 77 10 62

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 44 32 12 7 4 0 0 77 11 271
2019 Prefer not to answer 31 28 29 8 3 1 0 60 11 72
2018 Heterosexual 50 34 9 5 1 1 0 85 6 239
2018 Prefer not to answer 35 41 12 11 0 0 0 76 11 66

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 32 32 15 14 7 0 0 64 21 270
2019 Prefer not to answer 22 29 13 24 9 3 0 52 35 72
2018 Heterosexual 32 32 17 11 7 1 0 65 18 239
2018 Prefer not to answer 20 27 14 15 21 2 0 49 37 65

Work-related stress

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 23 29 18 9 19 0 2 53 29 271
2019 Prefer not to answer 20 27 18 14 19 1 0 48 34 72
2018 Heterosexual 27 22 19 16 15 0 1 49 32 242
2018 Prefer not to answer 15 29 24 11 20 0 1 44 31 67

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 17 28 28 13 14 0 1 45 27 270
2019 Prefer not to answer 13 27 18 27 14 1 0 41 41 72
2018 Heterosexual 13 26 28 19 13 1 1 39 33 242
2018 Prefer not to answer 16 21 16 17 30 0 0 37 46 67

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 32 30 20 7 10 0 1 63 17 269
2019 Prefer not to answer 27 31 17 16 6 1 2 60 22 72
2018 Heterosexual 26 30 24 13 5 1 1 57 19 241
2018 Prefer not to answer 18 28 18 17 15 0 3 48 33 67

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 25 26 18 16 13 1 1 52 30 270
2019 Prefer not to answer 27 19 24 15 12 1 1 48 28 71
2018 Heterosexual 19 23 23 16 18 1 0 43 34 240
2018 Prefer not to answer 13 20 19 17 30 0 1 34 47 66

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 44 26 11 5 7 0 6 75 13 270
2019 Prefer not to answer 47 21 13 7 2 3 8 76 9 72
2018 Heterosexual 44 20 16 8 5 1 6 69 14 241
2018 Prefer not to answer 37 22 13 7 7 6 9 69 16 67

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 35 30 19 10 6 0 1 65 16 268
2019 Prefer not to answer 24 34 21 11 7 3 0 60 19 72
2018 Heterosexual 31 26 22 15 5 1 0 58 19 241
2018 Prefer not to answer 25 18 28 12 17 0 0 43 29 67

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 37 31 18 6 6 0 2 69 12 269
2019 Prefer not to answer 25 32 22 11 6 4 0 59 18 72
2018 Heterosexual 36 34 15 8 5 1 2 71 13 242
2018 Prefer not to answer 11 27 26 18 16 2 0 39 34 67

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 30 35 18 10 6 0 0 66 16 270
2019 Prefer not to answer 24 32 18 12 11 3 0 58 23 72
2018 Heterosexual 33 32 19 10 4 2 1 67 14 242
2018 Prefer not to answer 13 34 18 16 18 0 0 47 35 66

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 42 28 18 7 4 0 0 71 11 270
2019 Prefer not to answer 32 30 16 11 8 3 0 64 19 71
2018 Heterosexual 44 31 17 4 2 1 2 77 6 242
2018 Prefer not to answer 15 31 34 8 10 0 1 47 19 66

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 51 22 14 7 5 1 0 74 12 268
2019 Prefer not to answer 40 26 10 10 13 1 0 67 23 72

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 31 34 20 9 6 0 0 65 15 271
2019 Prefer not to answer 35 25 19 7 8 3 3 64 16 72
2018 Heterosexual 29 35 21 8 5 0 2 65 13 242
2018 Prefer not to answer 20 29 32 7 12 0 1 49 19 67

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 55 26 9 4 3 0 2 83 7 271
2019 Prefer not to answer 54 26 10 3 3 1 3 84 5 72
2018 Heterosexual 60 22 11 2 2 0 3 85 4 241
2018 Prefer not to answer 33 32 16 8 7 0 3 68 16 67

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 71 15 3 2 2 0 6 92 5 267
2019 Prefer not to answer 64 13 8 3 3 1 8 85 6 72
2018 Heterosexual 74 14 5 0 0 2 6 94 1 242
2018 Prefer not to answer 62 21 7 2 3 0 6 88 5 67

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 78 9 4 3 3 1 2 90 7 269
2019 Prefer not to answer 64 12 8 4 8 3 1 79 12 72
2018 Heterosexual 74 10 7 2 3 2 2 87 6 242
2018 Prefer not to answer 48 16 11 3 13 1 8 71 17 67

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 58 26 9 3 2 0 2 85 5 269
2019 Prefer not to answer 48 35 13 1 0 1 1 86 1 72
2018 Heterosexual 55 28 8 4 2 0 2 86 6 242
2018 Prefer not to answer 35 33 14 8 8 0 3 69 17 65

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 61 20 9 5 3 0 2 83 8 266
2019 Prefer not to answer 45 20 17 8 6 1 3 68 15 72
2018 Heterosexual 63 18 7 6 2 0 3 84 8 240
2018 Prefer not to answer 36 22 19 5 17 0 1 59 22 65

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 57 14 5 1 0 0 23 92 2 265
2019 Prefer not to answer 52 8 5 3 0 1 29 88 4 71
2018 Heterosexual 54 8 6 1 0 0 31 89 3 240
2018 Prefer not to answer 43 13 6 4 0 0 34 86 5 66

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 68 20 7 1 1 0 3 90 2 268
2019 Prefer not to answer 62 24 7 0 0 1 6 92 0 72
2018 Heterosexual 66 23 5 0 1 1 5 94 1 242
2018 Prefer not to answer 49 18 10 7 3 2 10 77 12 66

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 71 15 4 2 4 1 3 89 7 268
2019 Prefer not to answer 66 19 3 3 5 1 4 89 8 72
2018 Heterosexual 64 12 8 4 8 0 4 80 12 242
2018 Prefer not to answer 64 14 0 8 5 0 8 86 14 66

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 52 31 13 2 1 0 1 84 3 269
2019 Prefer not to answer 40 38 13 1 1 1 4 84 3 72
2018 Heterosexual 45 33 16 2 2 0 2 80 4 241
2018 Prefer not to answer 44 36 10 3 3 1 3 83 7 66

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 21 34 28 14 4 0 0 55 17 271
2019 Prefer not to answer 8 27 40 22 1 0 2 36 24 72
2018 Heterosexual 14 31 38 12 4 0 1 46 16 242
2018 Prefer not to answer 12 22 28 18 18 1 0 34 37 67

Question 76. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 12 17 37 23 12 0 0 35 29 268
2019 Prefer not to answer 10 29 40 15 5 0 2 20 39 72
2018 Heterosexual 6 28 37 19 10 0 1 29 34 239
2018 Prefer not to answer 22 24 38 14 2 0 0 16 46 64
Top of Page

Compensation

Pay or other compensation issues

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 22 29 24 8 15 1 1 23 77 271
2019 Prefer not to answer 24 34 21 9 9 3 0 24 76 72
2018 Heterosexual 33 29 17 8 12 0 1 33 67 242
2018 Prefer not to answer 32 26 24 9 7 1 1 33 67 67

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Heterosexual 72 28 206
2019 Prefer not to answer 68 32 53

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Heterosexual 36 64 205
2019 Prefer not to answer 35 65 52
2018 Heterosexual 32 68 159
2018 Prefer not to answer 52 48 45

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 43 16 11 12 9 1 7 64 23 269
2019 Prefer not to answer 30 18 16 11 11 0 14 56 26 71
2018 Heterosexual 42 17 13 11 10 0 7 63 23 242
2018 Prefer not to answer 37 17 14 16 10 0 5 57 28 67

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 21 28 22 9 15 1 3 51 26 206
2019 Prefer not to answer 14 24 9 24 17 5 6 43 47 53
2018 Heterosexual 21 31 16 14 11 1 6 56 27 160
2018 Prefer not to answer 20 24 11 16 12 0 17 53 34 45

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 7 14 21 16 32 3 6 23 54 206
2019 Prefer not to answer 5 15 10 21 37 8 5 22 67 53
2018 Heterosexual 1 11 14 24 38 5 7 14 71 159
2018 Prefer not to answer 7 7 10 20 37 8 11 18 69 45
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