2019 Public Service Employee Survey Results by Theme for Parole Board of Canada by Question 32. Are you a supervisor?

The results of the 2019 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 63 27 7 0 3 0 0 90 3 73
2019 Non-supervisor 46 36 12 4 2 0 0 82 6 286
2018 Supervisor 56 32 7 5 0 0 0 88 5 59
2018 Non-supervisor 42 39 9 5 4 0 0 81 9 268
2017 Supervisor 56 40 4 0 0 0 0 96 0 69
2017 Non-supervisor 41 42 8 6 4 0 0 83 9 297
2014 Supervisor 40 51 4 6 0 0 0 90 6 58
2014 Non-supervisor 40 40 10 4 5 0 0 80 9 255
2011 Supervisor 47 40 4 4 4 0 0 87 8 69
2011 Non-supervisor 54 31 8 2 4 0 0 85 7 231
2008 Supervisor 48 42 6 0 4 0 0 90 4 52
2008 Non-supervisor 43 43 7 6 1 0 0 86 7 216

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 55 34 7 3 1 0 0 89 4 74
2019 Non-supervisor 38 32 13 9 8 0 0 70 17 286
2018 Supervisor 40 36 14 6 3 0 0 76 10 59
2018 Non-supervisor 35 41 7 9 9 0 0 76 17 267
2017 Supervisor 49 40 4 4 3 0 0 89 7 68
2017 Non-supervisor 31 36 12 12 10 0 0 66 22 297

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 73 19 7 1 0 0 0 92 1 74
2019 Non-supervisor 63 28 7 2 1 0 0 90 3 282
2018 Supervisor 63 30 7 0 0 0 0 93 0 59
2018 Non-supervisor 58 31 6 3 1 0 0 89 5 266
2017 Supervisor 73 24 3 0 0 0 0 97 0 69
2017 Non-supervisor 63 28 6 1 2 0 0 91 3 294
2014 Supervisor 81 19 0 0 0 0 0 100 0 58
2014 Non-supervisor 72 20 7 1 0 0 0 92 1 254
2011 Supervisor 75 22 0 1 1 0 0 97 3 69
2011 Non-supervisor 74 22 2 0 1 0 0 96 2 231

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 63 27 6 3 1 0 0 90 4 74
2019 Non-supervisor 51 36 7 4 1 0 0 87 5 287
2018 Supervisor 46 41 3 9 0 0 0 88 9 59
2018 Non-supervisor 43 41 8 5 3 0 0 84 8 267
2017 Supervisor 54 39 6 1 0 0 0 93 1 68
2017 Non-supervisor 50 36 7 5 3 0 0 86 7 294
2014 Supervisor 50 41 4 4 2 0 0 91 6 58
2014 Non-supervisor 51 37 6 3 3 0 0 88 6 255
2011 Supervisor 50 38 4 4 4 0 0 87 8 69
2011 Non-supervisor 54 35 4 4 3 0 0 89 6 231
2008 Supervisor 54 38 4 0 4 0 0 92 4 52
2008 Non-supervisor 53 42 4 2 0 0 0 94 2 216

Question 51. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 56 28 7 9 1 0 0 83 10 73
2019 Non-supervisor 40 29 13 12 5 1 0 70 17 286
2018 Supervisor 54 27 8 7 3 0 0 82 10 58
2018 Non-supervisor 40 28 14 9 7 1 0 69 17 269
2017 Supervisor 55 29 11 2 3 0 0 84 5 69
2017 Non-supervisor 38 26 18 9 7 0 0 65 17 296
2014 Supervisor 50 39 5 2 4 0 0 89 6 57
2014 Non-supervisor 34 33 16 9 8 1 0 67 16 250
2011 Supervisor 42 34 8 8 6 2 0 77 14 69
2011 Non-supervisor 47 27 13 6 7 0 0 74 13 232

Question 52. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 58 25 10 1 7 0 0 82 8 74
2019 Non-supervisor 40 31 13 11 5 1 0 71 16 285
2018 Supervisor 55 30 5 7 3 0 0 85 10 57
2018 Non-supervisor 38 35 12 7 7 1 0 74 14 268
2017 Supervisor 55 29 8 5 3 0 0 84 8 69
2017 Non-supervisor 37 33 14 9 6 1 0 70 15 298
2014 Supervisor 49 42 3 2 4 0 0 91 6 57
2014 Non-supervisor 35 37 14 9 5 0 0 72 14 251
2011 Supervisor 47 34 7 7 4 0 0 82 11 69
2011 Non-supervisor 46 31 10 7 6 0 0 77 13 232
2008 Supervisor 65 15 10 6 4 0 0 81 10 52
2008 Non-supervisor 40 37 11 9 3 0 0 77 12 217

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 52 22 15 6 4 1 0 75 10 74
2019 Non-supervisor 38 22 17 10 8 4 1 63 20 285
2018 Supervisor 45 19 22 6 5 2 2 66 11 58
2018 Non-supervisor 35 26 17 9 8 3 1 64 19 269
2017 Supervisor 43 26 14 11 4 0 2 70 16 69
2017 Non-supervisor 37 23 14 12 9 4 1 63 22 296
2014 Supervisor 40 32 13 9 4 2 0 73 13 57
2014 Non-supervisor 40 24 11 12 9 3 1 66 22 251
2011 Supervisor 46 22 14 10 8 0 0 68 18 69
2011 Non-supervisor 43 22 16 5 7 4 3 70 13 232
2008 Supervisor 50 21 8 4 10 6 2 77 15 52
2008 Non-supervisor 35 27 11 12 7 6 2 68 20 217
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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 60 28 8 1 1 0 2 89 3 73
2019 Non-supervisor 42 27 15 6 3 2 6 74 10 285

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 56 24 10 6 1 1 2 83 7 74
2019 Non-supervisor 45 30 12 4 6 2 0 76 11 287
2018 Supervisor 52 36 7 2 2 0 3 90 4 58
2018 Non-supervisor 45 29 11 8 4 3 0 76 12 269
2017 Supervisor 61 22 10 6 0 0 1 84 6 69
2017 Non-supervisor 42 32 11 8 5 1 1 76 13 297
2014 Supervisor 57 22 13 3 1 0 4 82 5 58
2014 Non-supervisor 40 28 12 8 7 4 1 72 16 255
2011 Supervisor 53 26 14 2 4 1 0 80 6 69
2011 Non-supervisor 46 27 11 9 6 1 0 73 15 231
2008 Supervisor 58 29 4 2 8 0 0 87 10 52
2008 Non-supervisor 43 25 14 7 7 3 0 71 14 214

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 59 30 3 4 3 0 2 90 7 74
2019 Non-supervisor 44 33 10 4 7 1 1 78 12 286
2018 Supervisor 45 36 8 5 3 0 3 83 9 58
2018 Non-supervisor 39 32 13 10 4 2 0 73 14 269
2017 Supervisor 52 32 4 9 1 0 1 86 10 69
2017 Non-supervisor 42 30 14 7 5 1 1 73 12 298
2014 Supervisor 44 38 11 3 0 0 4 85 3 58
2014 Non-supervisor 40 30 9 11 8 1 0 71 19 255
2011 Supervisor 49 25 13 10 4 0 0 73 14 69
2011 Non-supervisor 46 24 11 12 7 1 0 70 19 231
2008 Supervisor 52 29 4 4 12 0 0 81 15 52
2008 Non-supervisor 43 33 8 8 7 0 0 76 15 214

Question 31. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 61 27 7 1 1 0 2 90 3 73
2019 Non-supervisor 50 28 8 8 5 1 0 79 13 287
2018 Supervisor 47 38 5 3 5 0 3 86 9 58
2018 Non-supervisor 43 35 8 7 6 1 0 79 13 270
2017 Supervisor 63 21 5 4 4 0 4 87 8 69
2017 Non-supervisor 50 28 10 6 6 0 0 78 12 297
2014 Supervisor 59 25 11 2 1 0 2 86 3 58
2014 Non-supervisor 47 25 11 7 8 1 0 73 16 254

Senior management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 45 34 8 8 4 0 0 80 12 74
2019 Non-supervisor 39 29 13 9 6 4 0 70 16 285
2018 Supervisor 58 24 3 4 9 2 0 84 13 58
2018 Non-supervisor 34 32 17 7 7 4 0 68 15 270
2017 Supervisor 47 27 16 3 7 0 0 74 10 69
2017 Non-supervisor 31 34 14 9 8 3 0 68 18 298
2014 Supervisor 35 44 10 5 4 2 0 81 9 58
2014 Non-supervisor 30 32 14 9 10 4 0 65 21 255
2011 Supervisor 34 32 11 14 8 0 0 66 22 69
2011 Non-supervisor 27 31 20 8 10 3 0 61 19 232

Question 35. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 48 30 9 8 4 0 0 78 12 74
2019 Non-supervisor 37 28 16 8 9 1 0 66 17 284
2018 Supervisor 47 29 5 5 12 2 0 78 17 57
2018 Non-supervisor 31 34 14 11 9 1 0 65 21 270
2017 Supervisor 49 24 13 9 6 0 0 73 14 69
2017 Non-supervisor 26 35 12 16 11 1 0 61 26 298
2014 Supervisor 39 42 12 0 4 2 0 83 4 57
2014 Non-supervisor 24 33 17 13 12 2 0 58 25 255
2011 Supervisor 33 38 7 13 10 0 0 71 22 69
2011 Non-supervisor 34 31 15 9 10 1 0 66 19 232
2008 Supervisor 54 27 8 6 6 0 0 81 12 52
2008 Non-supervisor 27 34 13 14 10 2 0 62 25 216

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 39 28 15 14 3 1 0 68 17 74
2019 Non-supervisor 30 26 16 13 10 4 0 58 25 285
2018 Supervisor 32 45 9 3 10 2 0 78 13 58
2018 Non-supervisor 22 32 18 16 9 3 0 56 26 268
2017 Supervisor 29 40 15 8 7 0 0 70 15 69
2017 Non-supervisor 24 27 16 17 11 4 0 53 30 298
2014 Supervisor 33 43 12 7 4 2 0 77 11 58
2014 Non-supervisor 20 34 19 12 11 3 0 56 24 255
2011 Supervisor 25 47 7 13 8 0 0 72 21 69
2011 Non-supervisor 23 37 15 12 8 5 0 63 21 232
2008 Supervisor 37 31 13 12 8 0 0 67 19 52
2008 Non-supervisor 18 40 14 13 10 5 0 61 24 216

Question 37. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 32 42 8 15 1 1 0 75 17 74
2019 Non-supervisor 27 32 16 12 11 2 0 60 24 285
2018 Supervisor 32 45 7 6 8 2 0 78 15 58
2018 Non-supervisor 21 34 18 15 10 2 0 56 25 268
2017 Supervisor 33 38 11 13 6 0 0 70 19 69
2017 Non-supervisor 19 34 16 17 12 2 0 54 30 297
2014 Supervisor 23 45 13 14 4 2 0 69 18 57
2014 Non-supervisor 19 37 11 16 14 3 0 58 30 255
2011 Supervisor 30 45 5 8 10 2 0 76 18 69
2011 Non-supervisor 21 40 14 12 11 2 0 62 24 232
2008 Supervisor 27 56 6 4 8 0 0 83 12 52
2008 Non-supervisor 23 35 13 14 13 1 0 59 28 217
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 40 38 14 4 3 1 0 79 7 74
2019 Non-supervisor 34 32 14 12 8 0 0 66 20 286
2018 Supervisor 43 35 13 3 5 0 0 78 8 59
2018 Non-supervisor 29 37 11 15 9 0 0 66 24 268
2017 Supervisor 48 34 11 3 4 0 0 82 7 69
2017 Non-supervisor 29 37 9 15 10 0 0 66 25 297
2014 Supervisor 40 41 13 6 0 0 0 81 6 57
2014 Non-supervisor 26 36 11 13 13 0 1 63 27 255
2011 Supervisor 40 37 5 13 4 0 0 77 17 69
2011 Non-supervisor 26 39 12 12 9 0 0 66 21 232

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 47 35 9 6 3 1 0 83 8 73
2019 Non-supervisor 40 41 8 8 3 0 0 81 11 284
2018 Supervisor 48 37 7 5 3 0 0 85 8 59
2018 Non-supervisor 43 38 9 6 3 0 0 82 10 267
2017 Supervisor 48 44 7 0 1 0 0 91 1 69
2017 Non-supervisor 41 40 7 9 2 0 0 82 11 295

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 45 37 11 3 1 1 2 84 4 74
2019 Non-supervisor 43 30 13 8 6 0 0 73 14 286
2018 Supervisor 41 35 15 3 3 0 3 77 7 58
2018 Non-supervisor 34 37 14 10 5 1 0 72 15 269
2017 Supervisor 50 36 5 4 1 0 4 89 6 69
2017 Non-supervisor 37 40 8 9 5 0 0 78 14 298
2014 Supervisor 47 34 9 5 1 0 3 84 7 58
2014 Non-supervisor 36 33 11 11 9 1 0 69 20 255
2011 Supervisor 46 27 11 8 7 0 0 73 16 69
2011 Non-supervisor 36 34 11 8 10 1 0 71 18 232
2008 Supervisor 38 35 10 4 12 0 2 75 16 52
2008 Non-supervisor 39 34 8 9 9 1 0 74 18 214

Job fit and development

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 47 39 6 7 1 0 0 86 8 72
2019 Non-supervisor 32 41 8 12 7 0 1 73 19 285
2018 Supervisor 40 46 10 5 0 0 0 85 5 59
2018 Non-supervisor 29 45 9 10 6 1 0 74 17 269
2017 Supervisor 39 41 13 7 0 0 0 80 7 69
2017 Non-supervisor 29 43 8 15 4 0 0 73 19 296
2014 Supervisor 35 48 5 11 1 0 0 83 12 58
2014 Non-supervisor 25 45 12 11 7 0 0 70 18 254
2011 Supervisor 42 35 8 10 4 1 0 78 14 69
2011 Non-supervisor 30 41 10 13 5 0 1 71 19 232
2008 Supervisor 38 46 8 6 2 0 0 85 8 52
2008 Non-supervisor 34 43 7 10 6 0 0 77 15 216

Question 44. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 35 40 9 13 3 0 0 74 16 74
2019 Non-supervisor 26 25 20 15 9 5 0 54 26 283
2018 Supervisor 43 35 8 7 8 0 0 78 14 60
2018 Non-supervisor 23 27 19 14 13 5 0 52 28 268
2017 Supervisor 45 30 8 9 4 0 2 77 14 69
2017 Non-supervisor 25 30 17 14 8 4 1 58 24 298
2014 Supervisor 30 54 9 5 0 0 2 85 5 57
2014 Non-supervisor 20 30 19 14 13 4 0 52 28 251
2011 Supervisor 36 42 7 8 7 0 0 78 15 69
2011 Non-supervisor 28 33 15 12 7 3 1 63 21 232
2008 Supervisor 40 40 10 6 4 0 0 81 10 52
2008 Non-supervisor 25 32 13 19 10 1 1 58 29 216

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 28 24 15 20 9 1 3 54 31 74
2019 Non-supervisor 18 24 14 15 18 3 7 48 37 286
2018 Supervisor 26 25 13 15 18 0 4 53 34 60
2018 Non-supervisor 17 24 18 16 17 4 4 45 35 270
2017 Supervisor 28 27 11 15 14 1 4 58 30 69
2017 Non-supervisor 18 23 18 17 17 3 5 44 37 297
2014 Supervisor 25 29 15 26 2 0 3 56 29 57
2014 Non-supervisor 16 20 17 17 25 2 4 38 44 250
2011 Supervisor 30 28 7 18 11 0 6 62 31 69
2011 Non-supervisor 16 28 18 12 15 2 9 50 30 231
2008 Supervisor 13 29 15 21 15 2 4 45 39 52
2008 Non-supervisor 17 31 13 17 15 0 6 51 34 216

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 63 16 9 4 1 0 6 84 6 74
2019 Non-supervisor 52 23 10 6 3 1 7 80 9 287

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 70 7 1 0 4 0 18 93 5 74
2019 Non-supervisor 56 9 8 3 4 3 18 82 9 287

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 67 16 8 3 1 0 4 87 4 73
2019 Non-supervisor 40 27 13 6 4 3 7 74 11 287

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 55 20 10 5 3 0 7 81 8 74
2019 Non-supervisor 42 22 14 6 5 4 8 72 13 286

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 41 19 18 6 7 1 8 67 13 74
2019 Non-supervisor 40 15 18 9 9 3 7 60 20 283

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 79 8 4 0 0 0 8 95 0 74
2019 Non-supervisor 61 14 10 4 2 3 6 82 7 284

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 88 1 2 0 0 1 7 97 0 74
2019 Non-supervisor 71 6 4 4 3 5 7 88 7 286

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 84 4 3 1 0 0 7 96 1 74
2019 Non-supervisor 70 9 4 2 2 4 10 91 5 284

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 56 34 3 4 3 0 0 90 7 74
2019 Non-supervisor 30 34 14 11 10 1 0 65 21 286
2018 Supervisor 40 44 10 6 0 0 0 84 6 59
2018 Non-supervisor 25 40 16 12 6 0 1 65 19 267
2017 Supervisor 54 34 8 1 3 0 0 88 4 69
2017 Non-supervisor 29 35 12 16 7 0 1 65 23 294
2014 Supervisor 47 37 9 2 4 0 2 85 6 58
2014 Non-supervisor 27 40 10 13 10 0 0 67 23 255
2011 Supervisor 57 30 0 10 3 0 0 87 13 69
2011 Non-supervisor 35 38 12 9 5 1 0 73 14 232

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 52 34 5 6 3 0 0 86 8 74
2019 Non-supervisor 33 32 16 13 6 0 0 65 18 286
2018 Supervisor 39 40 10 8 3 0 0 79 11 59
2018 Non-supervisor 27 34 19 11 9 0 0 61 20 266
2017 Supervisor 55 28 12 1 3 0 0 83 4 69
2017 Non-supervisor 28 35 14 14 8 0 1 64 22 294
2014 Supervisor 50 35 6 5 2 0 2 87 7 58
2014 Non-supervisor 31 32 15 12 9 0 0 64 21 255

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 45 45 4 3 3 0 0 90 6 72
2019 Non-supervisor 40 36 13 6 4 0 0 77 10 283
2018 Supervisor 43 33 13 8 3 0 0 76 11 59
2018 Non-supervisor 33 42 10 8 7 0 1 76 14 268
2017 Supervisor 53 32 6 8 1 0 0 85 9 69
2017 Non-supervisor 36 37 13 9 5 0 0 74 14 294
2014 Supervisor 50 36 5 7 2 0 0 86 9 58
2014 Non-supervisor 35 39 11 8 6 0 0 74 14 254
2011 Supervisor 55 28 3 7 7 0 0 83 14 69
2011 Non-supervisor 50 31 9 4 4 0 0 82 9 229

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 36 49 8 3 4 0 0 85 7 73
2019 Non-supervisor 22 43 15 12 5 2 0 67 18 285
2018 Supervisor 35 39 18 6 2 0 0 74 8 60
2018 Non-supervisor 24 34 18 9 9 5 0 62 20 268
2017 Supervisor 47 35 8 5 4 1 0 82 10 69
2017 Non-supervisor 22 34 21 8 9 6 0 60 18 297

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 54 24 8 9 4 0 0 79 13 74
2019 Non-supervisor 39 34 13 7 6 0 0 73 13 286
2018 Supervisor 49 37 5 8 0 0 0 86 8 58
2018 Non-supervisor 44 35 11 5 6 0 0 79 10 269
2017 Supervisor 56 26 10 8 0 0 0 82 8 69
2017 Non-supervisor 43 34 11 7 5 0 0 77 12 296
2014 Supervisor 48 36 8 6 2 0 0 84 8 58
2014 Non-supervisor 38 38 13 4 6 0 0 76 11 255
2011 Supervisor 41 28 9 17 6 0 0 69 23 69
2011 Non-supervisor 48 30 11 5 6 0 1 79 11 230

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 21 30 23 18 8 0 0 51 26 74
2019 Non-supervisor 41 31 17 6 5 0 0 72 11 287
2018 Supervisor 16 22 42 16 5 0 0 38 21 59
2018 Non-supervisor 38 30 20 7 5 0 0 68 11 269
2017 Supervisor 26 29 28 5 11 0 1 56 16 69
2017 Non-supervisor 39 37 15 6 3 0 1 76 9 297
2014 Supervisor 28 26 23 19 4 0 0 54 23 58
2014 Non-supervisor 46 29 15 6 3 0 0 75 9 255
2011 Supervisor 23 31 17 14 14 0 0 55 28 68
2011 Non-supervisor 42 33 13 8 4 0 0 75 12 232
2008 Supervisor 15 37 21 19 8 0 0 52 27 52
2008 Non-supervisor 36 34 18 5 7 0 0 70 12 216

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 57 24 5 7 4 0 3 84 11 74
2019 Non-supervisor 55 21 7 6 5 1 4 81 12 286
2017 Supervisor 56 19 9 3 3 1 8 83 6 69
2017 Non-supervisor 50 24 9 8 5 2 2 77 14 297
2014 Supervisor 56 20 12 4 2 3 3 81 6 58
2014 Non-supervisor 51 23 7 7 5 4 4 79 12 255
2011 Supervisor 43 30 7 7 4 1 7 80 12 69
2011 Non-supervisor 50 22 10 5 6 2 4 76 13 232

Mobility and retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2019 Supervisor 28 56 16 74
2019 Non-supervisor 24 34 42 286
2018 Supervisor 33 41 26 59
2018 Non-supervisor 22 35 43 270
2017 Supervisor 31 33 36 69
2017 Non-supervisor 24 39 36 296
2014 Supervisor 32 41 27 57
2014 Non-supervisor 23 40 36 251
2011 Supervisor 31 48 21 69
2011 Non-supervisor 30 40 30 232

Question 55. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2019 Supervisor 15 19 57 0 5 4 21
2019 Non-supervisor 21 16 41 4 12 6 70
2018 Supervisor 30 5 54 0 5 5 20
2018 Non-supervisor 16 12 42 8 9 13 63
2017 Supervisor 31 9 45 15 0 0 20
2017 Non-supervisor 24 14 38 4 11 9 71
2014 Supervisor 23 31 34 0 9999 12 19
2014 Non-supervisor 15 15 52 7 9999 11 59
2011 Supervisor 14 13 54 10 9999 9 22
2011 Non-supervisor 25 26 28 5 9999 16 73
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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 70 26 1 1 1 0 0 96 3 74
2019 Non-supervisor 55 36 6 2 1 0 0 91 3 284
2018 Supervisor 66 28 2 5 0 0 0 94 5 59
2018 Non-supervisor 60 33 7 1 0 0 0 92 1 266
2017 Supervisor 73 19 7 0 1 0 0 92 1 69
2017 Non-supervisor 58 32 6 2 3 0 0 90 4 297
2014 Supervisor 61 35 2 0 2 0 0 96 2 58
2014 Non-supervisor 55 32 8 2 2 0 0 87 4 255
2011 Supervisor 68 27 3 1 0 0 0 96 1 69
2011 Non-supervisor 58 34 6 1 2 0 0 92 2 232
2008 Supervisor 69 25 6 0 0 0 0 94 0 52
2008 Non-supervisor 66 29 3 2 0 0 0 94 2 216

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 43 36 12 8 1 0 0 78 9 74
2019 Non-supervisor 39 40 11 6 2 2 0 80 8 283
2018 Supervisor 40 46 7 3 5 0 0 86 7 60
2018 Non-supervisor 33 43 15 7 2 0 0 76 9 269
2017 Supervisor 57 24 11 7 1 0 0 81 8 69
2017 Non-supervisor 35 42 15 4 4 0 0 77 8 298
2014 Supervisor 44 44 4 6 2 0 0 88 8 57
2014 Non-supervisor 33 42 13 4 6 1 0 76 10 255
2011 Supervisor 45 39 6 8 3 0 0 83 11 69
2011 Non-supervisor 34 43 12 7 4 0 0 77 11 231

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 6 23 32 21 17 1 0 38 29 74
2019 Non-supervisor 9 21 27 27 15 0 2 43 30 286
2018 Supervisor 5 20 40 22 13 0 0 35 25 58
2018 Non-supervisor 10 19 33 24 9 3 2 35 31 269
2017 Supervisor 6 31 37 16 8 0 3 24 38 69
2017 Non-supervisor 7 20 33 24 13 2 3 38 28 298
2014 Supervisor 9 24 39 23 3 0 2 27 34 58
2014 Non-supervisor 10 17 30 25 17 0 2 42 27 255
2011 Supervisor 15 24 35 18 7 0 2 25 40 69
2011 Non-supervisor 6 16 27 31 16 0 4 48 23 230
2008 Supervisor 10 15 42 23 10 0 0 33 25 52
2008 Non-supervisor 4 23 28 30 13 1 1 44 27 216

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 4 22 40 20 14 1 0 34 26 74
2019 Non-supervisor 14 19 25 19 18 3 3 39 35 286
2018 Supervisor 8 24 23 32 12 0 0 44 32 58
2018 Non-supervisor 17 21 24 21 12 3 2 35 39 270
2017 Supervisor 4 20 38 17 19 0 1 37 25 68
2017 Non-supervisor 10 20 25 24 16 1 4 42 32 296
2014 Supervisor 8 16 28 34 13 0 2 48 24 58
2014 Non-supervisor 11 12 30 26 18 2 1 45 24 254
2011 Supervisor 11 18 36 18 15 0 2 33 30 69
2011 Non-supervisor 9 12 21 23 28 1 5 54 23 230
2008 Supervisor 15 6 27 25 27 0 0 52 21 52
2008 Non-supervisor 7 18 22 28 20 1 3 50 26 214

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 11 8 30 33 18 0 0 51 19 73
2019 Non-supervisor 8 11 28 24 23 4 4 50 20 285
2018 Supervisor 8 13 31 31 15 0 2 47 22 58
2018 Non-supervisor 7 19 22 24 17 4 8 46 29 270
2017 Supervisor 4 18 27 26 18 0 6 48 24 69
2017 Non-supervisor 7 9 27 26 19 4 9 51 18 297
2014 Supervisor 4 15 35 21 19 2 4 43 20 58
2014 Non-supervisor 8 13 24 25 21 3 7 50 23 254
2011 Supervisor 4 11 25 38 17 0 6 58 16 69
2011 Non-supervisor 5 8 24 26 28 1 8 59 14 230
2008 Supervisor 4 6 21 50 19 0 0 69 10 52
2008 Non-supervisor 3 7 26 35 21 2 6 60 11 214

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 5 7 38 39 10 1 0 49 12 74
2019 Non-supervisor 10 8 28 28 23 0 2 53 18 286
2018 Supervisor 2 8 39 33 18 0 0 51 10 58
2018 Non-supervisor 5 14 27 35 16 2 2 53 19 267
2017 Supervisor 2 12 36 27 16 0 6 46 15 69
2017 Non-supervisor 7 9 31 28 21 1 4 51 16 296
2014 Supervisor 2 15 42 27 14 0 0 41 17 58
2014 Non-supervisor 4 9 24 35 24 1 3 62 13 254
2011 Supervisor 6 16 31 37 8 0 3 47 22 69
2011 Non-supervisor 3 7 26 31 27 1 4 61 11 230
2008 Supervisor 8 10 33 40 10 0 0 50 17 52
2008 Non-supervisor 4 9 31 28 24 1 3 55 13 213

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 12 24 28 22 13 1 0 35 36 73
2019 Non-supervisor 13 16 28 17 21 2 2 40 31 282
2018 Supervisor 19 20 36 15 11 0 0 26 39 58
2018 Non-supervisor 18 21 30 13 13 2 2 27 41 270
2017 Supervisor 20 28 22 14 14 0 1 29 48 69
2017 Non-supervisor 17 19 23 20 17 1 3 39 37 295
2014 Supervisor 21 31 34 6 9 0 0 14 52 58
2014 Non-supervisor 13 21 30 16 15 1 3 32 36 255
2011 Supervisor 14 16 41 18 8 0 3 27 31 69
2011 Non-supervisor 12 16 26 20 20 2 4 42 30 231
2008 Supervisor 17 25 33 17 4 2 2 22 44 52
2008 Non-supervisor 9 18 26 22 20 2 3 44 28 214

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 11 29 29 21 11 0 0 32 40 74
2019 Non-supervisor 16 16 24 19 17 5 3 39 34 287
2018 Supervisor 15 27 30 24 3 0 0 27 43 58
2018 Non-supervisor 17 21 27 18 9 5 2 29 41 269
2017 Supervisor 13 21 42 13 9 0 1 22 35 69
2017 Non-supervisor 11 20 23 24 12 5 5 40 35 297
2014 Supervisor 7 32 34 16 11 0 0 27 39 58
2014 Non-supervisor 13 20 26 23 15 2 2 39 34 255
2011 Supervisor 11 23 39 25 1 0 2 27 34 69
2011 Non-supervisor 10 18 28 20 17 2 5 40 31 231
2008 Supervisor 12 29 27 27 4 2 0 31 41 52
2008 Non-supervisor 14 20 32 19 11 1 3 31 36 214

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 8 12 37 22 20 1 0 42 21 73
2019 Non-supervisor 10 15 28 24 18 3 3 45 26 286
2018 Supervisor 3 15 48 23 10 0 0 34 18 58
2018 Non-supervisor 10 18 27 25 12 4 4 40 30 270
2017 Supervisor 7 9 31 28 19 0 6 50 17 69
2017 Non-supervisor 13 17 26 21 16 3 5 40 32 296
2014 Supervisor 9 18 42 14 12 2 4 27 28 58
2014 Non-supervisor 10 18 27 25 16 1 3 42 29 253

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 5 14 29 35 16 0 0 51 20 74
2019 Non-supervisor 8 14 31 26 20 1 1 47 22 285

Question 40. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 22 44 15 14 4 1 0 67 18 74
2019 Non-supervisor 21 28 19 20 7 3 0 51 29 285

Respectful workplace

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 72 16 6 3 1 0 1 90 4 74
2019 Non-supervisor 42 30 12 8 7 0 0 73 16 285
2018 Supervisor 61 33 3 3 0 0 0 94 3 59
2018 Non-supervisor 41 28 10 11 9 1 0 70 20 268
2017 Supervisor 70 21 7 1 1 0 0 91 3 68
2017 Non-supervisor 35 30 10 15 10 1 0 65 25 298
2014 Supervisor 66 17 8 5 4 0 0 83 9 57
2014 Non-supervisor 40 27 10 9 14 0 0 67 24 255

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 54 36 4 4 1 0 0 90 6 73
2019 Non-supervisor 45 36 8 8 3 0 0 81 11 284
2018 Supervisor 57 34 7 2 0 0 0 92 2 59
2018 Non-supervisor 44 36 6 8 5 0 0 80 14 268
2017 Supervisor 48 41 8 1 1 0 0 89 3 69
2017 Non-supervisor 38 39 7 11 6 0 0 77 17 296
2014 Supervisor 39 40 8 9 4 0 0 79 13 58
2014 Non-supervisor 40 39 10 7 4 0 0 79 11 253

Question 23. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 60 32 4 3 1 0 0 92 4 73
2019 Non-supervisor 43 30 15 8 3 1 0 73 11 286
2018 Supervisor 53 40 2 5 0 0 0 93 5 59
2018 Non-supervisor 35 37 15 8 5 1 0 72 13 269

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 56 29 9 3 3 0 0 85 6 74
2019 Non-supervisor 35 35 13 10 5 2 0 71 15 284
2018 Supervisor 56 29 8 5 2 0 0 85 6 58
2018 Non-supervisor 37 38 12 8 4 1 0 76 12 268
2017 Supervisor 61 27 8 1 3 0 0 87 4 69
2017 Non-supervisor 40 35 15 6 4 1 0 76 10 297
2014 Supervisor 60 33 4 2 2 0 0 93 4 57
2014 Non-supervisor 42 33 14 7 3 1 0 76 11 251
2011 Supervisor 49 42 4 1 4 0 0 90 6 69
2011 Non-supervisor 42 36 8 9 3 2 0 80 12 231

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 49 33 8 5 1 3 0 85 7 73
2019 Non-supervisor 39 29 17 5 5 3 1 71 11 282
2018 Supervisor 59 24 12 0 1 3 0 86 1 58
2018 Non-supervisor 38 35 12 8 5 2 0 75 13 270
2017 Supervisor 63 26 4 5 1 0 0 89 7 69
2017 Non-supervisor 44 31 14 3 6 3 0 77 9 297
2014 Supervisor 54 33 6 4 2 0 2 88 6 57
2014 Non-supervisor 44 27 14 6 3 5 0 76 10 250

Question 50. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 63 30 3 0 4 0 0 93 4 74
2019 Non-supervisor 49 31 8 8 3 1 0 81 11 284
2018 Supervisor 64 23 3 8 2 0 0 87 10 58
2018 Non-supervisor 47 36 7 6 3 0 0 83 10 270
2017 Supervisor 59 31 7 0 3 0 0 90 3 69
2017 Non-supervisor 49 31 8 8 4 0 0 80 11 297
2014 Supervisor 75 20 1 2 2 0 0 95 4 57
2014 Non-supervisor 50 33 7 5 5 0 0 83 10 251
2011 Supervisor 57 31 3 6 4 0 0 87 10 69
2011 Non-supervisor 56 27 7 5 5 0 0 83 10 231
2008 Supervisor 65 21 4 8 2 0 0 87 10 52
2008 Non-supervisor 43 35 9 7 5 0 0 79 12 217

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 46 34 8 7 1 4 0 83 9 74
2019 Non-supervisor 25 23 15 13 10 8 5 56 27 285
2018 Supervisor 41 31 15 7 0 2 5 77 7 59
2018 Non-supervisor 22 30 17 10 12 7 1 57 24 269
2017 Supervisor 43 35 9 8 3 0 1 79 11 68
2017 Non-supervisor 20 25 14 19 14 6 3 49 36 297
2014 Supervisor 42 35 14 5 4 0 0 77 9 58
2014 Non-supervisor 25 29 14 12 13 3 3 58 27 255

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 46 41 4 4 3 3 0 89 7 74
2019 Non-supervisor 34 32 16 9 6 1 1 68 16 286
2018 Supervisor 56 35 5 2 3 0 0 90 5 59
2018 Non-supervisor 35 36 10 11 6 2 1 72 17 267
2017 Supervisor 57 30 5 1 5 1 0 88 7 69
2017 Non-supervisor 41 31 10 10 5 3 0 74 16 298
2014 Supervisor 56 36 4 3 1 0 0 92 5 57
2014 Non-supervisor 40 34 10 6 6 4 0 77 13 252
2011 Supervisor 51 23 7 4 12 2 1 76 17 68
2011 Non-supervisor 37 31 13 11 5 3 0 70 17 231
2008 Supervisor 56 29 6 4 6 0 0 85 10 52
2008 Non-supervisor 39 28 11 12 6 4 0 70 18 216

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 39 38 15 5 3 0 0 77 8 74
2019 Non-supervisor 36 28 19 8 5 3 0 66 14 284
2018 Supervisor 46 35 8 6 5 0 0 81 11 59
2018 Non-supervisor 33 33 19 10 5 0 0 66 15 268

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 34 25 18 5 7 5 5 67 13 74
2019 Non-supervisor 23 20 18 12 11 13 3 51 28 283
2018 Supervisor 43 20 16 8 5 3 5 68 14 59
2018 Non-supervisor 21 24 16 13 12 11 2 52 29 270
2017 Supervisor 38 29 9 8 9 7 1 72 18 68
2017 Non-supervisor 19 21 18 16 16 8 3 44 35 298
2014 Supervisor 35 28 13 9 5 2 9 69 16 57
2014 Non-supervisor 15 24 16 15 19 9 2 44 38 252
2011 Supervisor 29 22 14 14 7 4 10 59 24 69
2011 Non-supervisor 20 23 18 14 15 4 6 48 32 230

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 53 34 0 13 0 0 0 87 13 74
2019 Non-supervisor 46 37 6 9 3 0 0 83 12 286
2017 Supervisor 57 40 0 2 0 0 0 98 2 69
2017 Non-supervisor 40 46 3 9 2 0 0 86 11 297
2014 Supervisor 53 39 6 2 0 0 0 92 2 58
2014 Non-supervisor 42 44 4 7 2 0 0 86 9 255
2011 Supervisor 57 35 2 6 1 0 0 92 7 69
2011 Non-supervisor 49 41 3 5 2 0 0 90 7 232
2008 Supervisor 50 38 4 8 0 0 0 88 8 52
2008 Non-supervisor 51 41 2 5 1 0 0 92 6 215

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 51 27 5 10 7 0 0 78 17 73
2019 Non-supervisor 47 35 5 9 4 0 0 83 12 286
2017 Supervisor 55 25 4 9 7 0 0 80 16 69
2017 Non-supervisor 43 33 6 10 8 0 0 76 18 297
2014 Supervisor 55 26 6 7 7 0 0 80 14 58
2014 Non-supervisor 38 32 7 14 10 0 0 70 23 255
2011 Supervisor 64 25 3 4 4 0 0 89 8 69
2011 Non-supervisor 45 34 8 8 5 0 0 78 13 232

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 71 20 1 6 1 0 0 92 7 74
2019 Non-supervisor 45 37 7 7 3 0 0 83 10 283
2017 Supervisor 67 28 1 4 0 0 0 94 4 69
2017 Non-supervisor 47 35 7 8 2 0 0 82 11 297
2014 Supervisor 55 44 0 2 0 0 0 98 2 58
2014 Non-supervisor 40 40 8 7 5 0 1 80 12 255

Use of official languages

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 68 21 4 4 1 0 3 91 5 74
2019 Non-supervisor 69 19 4 4 2 0 2 90 6 286
2017 Supervisor 66 20 4 8 0 0 2 87 8 67
2017 Non-supervisor 70 16 4 5 3 0 2 88 8 297
2014 Supervisor 63 25 5 2 5 0 0 88 6 58
2014 Non-supervisor 68 18 4 6 2 0 1 87 9 255
2011 Supervisor 65 18 3 6 7 0 1 84 13 69
2011 Non-supervisor 69 16 3 8 3 0 0 86 11 231
2008 Supervisor 63 27 2 4 4 0 0 90 8 52
2008 Non-supervisor 73 15 2 7 2 0 0 89 8 215

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 75 16 1 4 1 0 3 93 5 74
2019 Non-supervisor 75 12 5 2 2 0 3 90 4 286
2017 Supervisor 79 14 1 1 2 0 1 95 4 68
2017 Non-supervisor 73 14 4 2 2 0 5 92 4 298
2014 Supervisor 85 11 2 0 3 0 0 95 3 58
2014 Non-supervisor 72 15 5 2 2 0 3 90 5 255
2011 Supervisor 71 12 7 4 4 0 1 84 9 69
2011 Non-supervisor 72 13 3 5 2 0 5 90 7 231
2008 Supervisor 81 12 2 4 0 0 2 94 4 52
2008 Non-supervisor 72 12 4 3 4 0 4 88 8 215

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 85 8 1 1 0 0 4 97 1 74
2019 Non-supervisor 83 10 1 1 1 1 2 97 2 285
2017 Supervisor 79 11 0 5 2 0 3 92 8 69
2017 Non-supervisor 82 9 3 1 2 0 4 94 3 298
2014 Supervisor 89 5 2 0 3 0 2 95 3 58
2014 Non-supervisor 83 9 2 0 2 0 3 96 2 255
2011 Supervisor 82 5 1 3 6 0 3 90 9 69
2011 Non-supervisor 82 9 3 2 2 1 2 93 4 231
2008 Supervisor 88 10 0 0 0 0 2 100 0 51
2008 Non-supervisor 85 5 2 1 4 0 3 92 6 213

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 37 21 19 11 5 3 4 62 17 74
2019 Non-supervisor 45 13 9 5 10 13 5 70 18 286

Collective agreements and terms and conditions of employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 58 26 0 1 0 0 15 98 2 74
2019 Non-supervisor 31 40 12 6 2 2 6 78 9 285

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 66 15 1 1 1 0 15 95 3 74
2019 Non-supervisor 49 26 9 2 2 5 6 85 5 285

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 8 92 74
2019 Non-supervisor 17 83 285

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 32 23 18 0 3 19 5 73 4 74
2019 Non-supervisor 18 13 16 9 6 33 6 50 24 287
2018 Supervisor 24 43 18 0 2 8 5 77 2 58
2018 Non-supervisor 13 16 25 11 8 22 5 40 25 267
2017 Supervisor 41 23 13 5 4 11 3 74 11 69
2017 Non-supervisor 18 14 20 10 11 22 5 44 29 298
2014 Supervisor 32 27 16 5 4 13 4 70 11 57
2014 Non-supervisor 15 19 20 8 12 21 5 46 27 251

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 55 28 10 4 3 1 0 83 7 74
2019 Non-supervisor 36 25 17 7 6 9 1 67 14 286
2018 Supervisor 47 38 8 2 2 3 0 88 3 58
2018 Non-supervisor 27 29 19 8 7 7 1 62 17 268
2017 Supervisor 59 19 9 8 3 0 1 79 11 69
2017 Non-supervisor 28 29 20 8 8 5 1 61 18 296
2014 Supervisor 51 29 12 2 2 4 0 83 4 57
2014 Non-supervisor 26 24 21 8 10 10 1 56 21 251
2011 Supervisor 49 28 11 8 4 0 0 77 12 69
2011 Non-supervisor 40 31 13 6 5 5 0 75 11 231

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 33 20 18 1 1 20 7 72 4 74
2019 Non-supervisor 21 12 21 3 3 35 5 56 10 286
2018 Supervisor 33 28 18 2 0 8 12 76 2 59
2018 Non-supervisor 17 12 30 5 4 26 6 42 14 270
2017 Supervisor 51 14 9 3 1 16 6 83 6 69
2017 Non-supervisor 19 16 22 3 7 27 6 53 15 298
2014 Supervisor 28 26 10 2 2 16 15 79 6 57
2014 Non-supervisor 16 15 26 5 4 28 7 48 13 251

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 53 28 8 3 1 7 0 87 4 74
2019 Non-supervisor 40 24 20 3 3 10 1 71 7 286
2018 Supervisor 50 32 13 2 0 3 0 85 2 59
2018 Non-supervisor 31 26 21 5 5 8 2 64 12 270
2017 Supervisor 64 17 8 3 3 3 1 85 6 69
2017 Non-supervisor 36 28 18 3 6 9 1 71 9 298
2014 Supervisor 49 35 10 2 0 2 2 87 2 56
2014 Non-supervisor 28 24 22 6 3 14 2 62 11 250
2011 Supervisor 57 24 11 4 3 1 0 82 7 69
2011 Non-supervisor 44 31 14 3 2 7 0 80 5 230

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 9 91 74
2019 Non-supervisor 19 81 286
2017 Supervisor 18 82 69
2017 Non-supervisor 25 75 297
2014 Supervisor 16 84 56
2014 Non-supervisor 18 82 251

Question 80. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Supervisor 92 8 12
2017 Non-supervisor 76 24 76
2014 Non-supervisor 75 25 45

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 73 27 0 0 0 0 0 100 0 11
2017 Non-supervisor 55 32 2 10 2 0 0 87 11 56
2014 Non-supervisor 38 36 15 9 3 0 0 73 12 34
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Workplace well-being

A psychologically healthy workplace

Question 30. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 67 23 4 1 1 1 2 93 3 74
2019 Non-supervisor 61 25 6 4 3 2 0 87 7 287
2018 Supervisor 59 33 5 0 4 0 0 91 4 57
2018 Non-supervisor 49 32 9 5 4 1 1 82 9 269
2017 Supervisor 68 18 4 4 3 0 4 90 7 69
2017 Non-supervisor 55 27 8 3 6 1 0 83 9 298

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 30 44 11 12 1 1 0 74 14 73

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 50 35 8 1 5 0 0 85 7 74
2019 Non-supervisor 40 31 17 8 4 0 0 71 12 286
2018 Supervisor 61 36 1 0 0 2 0 99 0 58
2018 Non-supervisor 41 36 12 8 2 1 0 79 10 267
2017 Supervisor 54 35 7 1 3 0 0 89 4 69
2017 Non-supervisor 34 43 12 7 3 1 0 78 10 298

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 39 30 16 11 4 0 0 69 15 74
2019 Non-supervisor 27 31 14 18 9 1 1 59 27 285
2018 Supervisor 32 42 11 10 3 2 0 75 13 58
2018 Non-supervisor 28 29 18 12 13 1 0 57 25 266
2017 Supervisor 37 36 18 5 4 0 0 72 10 68
2017 Non-supervisor 16 38 16 15 11 3 1 56 27 298

Work-related stress

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 26 29 14 11 18 0 2 55 30 74
2019 Non-supervisor 22 28 19 10 19 1 1 51 30 287
2018 Supervisor 29 29 19 10 10 2 2 59 21 59
2018 Non-supervisor 23 22 20 18 17 0 1 45 35 269
2017 Supervisor 39 31 17 6 7 0 0 70 13 69
2017 Non-supervisor 26 21 18 14 15 1 4 50 31 298

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 9 24 31 19 16 0 0 33 36 73
2019 Non-supervisor 17 27 26 15 13 0 1 45 28 287
2018 Supervisor 5 22 22 28 22 2 0 28 50 59
2018 Non-supervisor 15 26 26 17 16 0 1 41 33 269
2017 Supervisor 14 15 31 16 24 0 0 29 40 69
2017 Non-supervisor 14 29 24 15 15 0 2 45 31 297

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 22 35 23 10 9 0 1 58 19 74
2019 Non-supervisor 32 29 20 9 9 0 1 62 18 286
2018 Supervisor 24 27 24 16 5 2 2 53 22 58
2018 Non-supervisor 24 31 23 13 7 0 1 56 21 268
2017 Supervisor 24 36 22 10 9 0 0 60 18 68
2017 Non-supervisor 25 31 21 11 6 1 4 60 18 297

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 16 29 18 22 15 0 0 45 37 74
2019 Non-supervisor 27 24 21 15 11 1 1 52 27 284
2018 Supervisor 10 22 18 23 25 2 0 33 49 57
2018 Non-supervisor 19 22 23 14 20 1 0 42 35 268
2017 Supervisor 12 24 22 17 25 0 0 36 42 69
2017 Non-supervisor 19 24 21 16 17 1 3 44 35 296

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 26 32 18 14 6 1 3 60 21 74
2019 Non-supervisor 49 23 11 3 5 1 7 78 10 285
2018 Supervisor 24 35 22 10 3 3 2 62 14 59
2018 Non-supervisor 48 18 13 6 5 2 8 72 13 268
2017 Supervisor 29 23 25 9 8 0 6 55 18 69
2017 Non-supervisor 46 14 14 4 5 1 16 72 11 297

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 24 35 23 8 8 0 1 60 16 73
2019 Non-supervisor 34 29 19 10 6 1 0 64 17 286
2018 Supervisor 21 29 28 13 7 2 0 51 21 59
2018 Non-supervisor 31 24 23 13 9 0 0 55 22 268
2017 Supervisor 32 29 21 11 6 0 1 62 17 69
2017 Non-supervisor 29 29 24 10 6 0 2 59 17 298

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 39 36 16 6 3 0 0 75 8 74
2019 Non-supervisor 33 30 19 7 8 1 1 65 15 284
2018 Supervisor 27 31 22 12 5 2 2 60 17 58
2018 Non-supervisor 30 32 18 10 8 2 1 64 18 269
2017 Supervisor 36 32 18 10 3 0 1 69 13 69
2017 Non-supervisor 31 31 18 8 6 2 4 66 15 297

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 27 36 25 8 4 0 0 63 12 74
2019 Non-supervisor 30 34 17 10 7 1 0 65 18 285
2018 Supervisor 14 41 23 17 3 2 0 56 21 58
2018 Non-supervisor 31 31 19 10 7 2 1 62 18 268
2017 Supervisor 21 31 27 15 6 0 0 52 21 69
2017 Non-supervisor 26 36 18 10 6 2 3 65 16 298

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 47 28 16 6 4 0 0 74 9 74
2019 Non-supervisor 39 28 18 9 5 1 0 68 14 283
2018 Supervisor 33 42 13 5 3 2 2 77 9 58
2018 Non-supervisor 37 28 23 5 4 0 2 67 10 267
2017 Supervisor 43 34 14 4 4 0 0 77 9 69
2017 Non-supervisor 36 33 14 9 4 0 4 72 14 295

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 66 16 11 5 1 0 0 82 7 74
2019 Non-supervisor 45 24 14 8 8 1 0 69 16 283

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 31 38 15 12 4 0 0 69 16 74
2019 Non-supervisor 32 30 21 8 6 1 1 64 15 286
2018 Supervisor 22 41 21 7 5 2 2 66 12 58
2018 Non-supervisor 26 33 24 8 7 0 1 61 15 269
2017 Supervisor 33 30 22 9 3 0 3 65 12 69
2017 Non-supervisor 31 30 18 11 6 2 2 64 18 298

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 63 18 6 7 4 0 1 82 11 74
2019 Non-supervisor 54 27 10 3 3 1 2 84 6 286
2018 Supervisor 59 21 8 5 3 2 2 83 9 58
2018 Non-supervisor 54 24 12 3 4 0 3 80 7 267
2017 Supervisor 60 13 14 7 1 0 4 76 9 69
2017 Non-supervisor 49 24 14 5 4 0 3 77 9 296

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 82 10 1 3 3 0 1 93 6 73
2019 Non-supervisor 66 16 4 2 3 1 8 90 5 285
2018 Supervisor 78 13 2 0 0 2 5 98 0 58
2018 Non-supervisor 70 15 6 1 2 1 5 91 3 269

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 83 8 0 3 3 1 1 94 6 73
2019 Non-supervisor 73 10 6 3 5 2 2 86 8 284
2018 Supervisor 75 10 6 2 2 2 3 90 4 58
2018 Non-supervisor 66 12 8 3 6 1 3 81 10 269
2017 Supervisor 79 13 3 1 0 0 4 96 2 69
2017 Non-supervisor 69 9 9 5 4 2 3 82 9 297

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 58 26 8 4 1 0 1 86 5 73
2019 Non-supervisor 55 28 11 2 2 0 2 84 5 284
2018 Supervisor 54 33 5 2 3 2 2 90 5 58
2018 Non-supervisor 49 27 11 5 4 0 2 79 10 268
2017 Supervisor 62 27 7 0 2 0 1 90 2 69
2017 Non-supervisor 46 30 12 6 3 1 2 78 9 297

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 67 21 7 0 4 0 2 89 4 73
2019 Non-supervisor 55 20 11 7 4 0 2 77 11 282
2018 Supervisor 49 24 7 8 5 2 4 78 14 58
2018 Non-supervisor 57 18 11 5 7 0 2 77 12 266
2017 Supervisor 67 21 4 1 4 0 1 89 6 68
2017 Non-supervisor 57 19 9 8 2 1 3 80 11 296

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 32 42 21 4 0 1 0 75 4 73
2019 Non-supervisor 62 5 1 1 0 0 30 96 2 277
2018 Supervisor 38 33 21 7 0 2 0 72 7 57
2018 Non-supervisor 55 4 2 1 1 0 37 93 3 267
2017 Supervisor 42 37 10 7 2 0 1 81 9 69
2017 Non-supervisor 58 4 1 0 0 1 37 98 0 294

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 72 21 4 3 0 0 0 93 3 72
2019 Non-supervisor 66 20 8 0 1 0 4 90 1 283
2018 Supervisor 60 25 5 3 3 2 2 88 7 58
2018 Non-supervisor 62 22 6 1 1 1 7 90 3 269
2017 Supervisor 71 19 4 3 0 0 3 93 3 69
2017 Non-supervisor 66 19 6 1 1 0 7 91 2 296

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 82 9 1 1 3 0 3 94 4 73
2019 Non-supervisor 68 17 4 2 5 1 3 89 7 283
2018 Supervisor 77 12 0 6 2 2 2 92 8 58
2018 Non-supervisor 62 12 8 4 8 0 6 79 13 269
2017 Supervisor 76 8 5 5 1 1 3 88 7 69
2017 Non-supervisor 58 16 9 5 7 0 5 78 12 296

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 59 25 10 3 1 0 1 86 4 73
2019 Non-supervisor 47 35 13 2 1 0 1 84 3 284
2018 Supervisor 56 24 12 2 3 2 2 82 5 58
2018 Non-supervisor 42 35 16 3 2 0 2 79 5 268
2017 Supervisor 67 21 9 1 0 0 1 90 1 69
2017 Non-supervisor 52 28 12 2 1 0 5 84 4 296

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 8 42 26 20 3 0 0 51 23 74
2019 Non-supervisor 20 29 33 14 3 0 0 49 17 287
2018 Supervisor 12 22 44 15 5 2 0 35 20 58
2018 Non-supervisor 14 30 34 12 8 0 1 44 21 270
2017 Supervisor 11 29 36 23 1 0 0 40 24 69
2017 Non-supervisor 11 31 40 11 6 1 1 42 17 298

Question 76. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 11 22 44 17 7 0 0 24 33 73
2019 Non-supervisor 12 17 37 22 10 0 0 33 30 284
2018 Supervisor 5 31 37 19 6 2 0 26 37 58
2018 Non-supervisor 10 26 37 18 8 0 0 26 37 265
2017 Supervisor 13 21 39 21 7 0 0 28 33 68
2017 Non-supervisor 10 20 39 20 9 1 1 30 31 298
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Compensation

Pay or other compensation issues

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 19 40 24 5 12 0 0 19 81 74
2019 Non-supervisor 23 28 24 9 14 2 1 23 77 287
2018 Supervisor 35 35 21 3 3 2 2 36 64 59
2018 Non-supervisor 32 26 19 10 12 0 1 32 68 270
2017 Supervisor 41 33 16 4 3 1 1 42 58 69
2017 Non-supervisor 31 22 20 11 12 2 2 32 68 297

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 73 27 60
2019 Non-supervisor 71 29 214

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 27 73 60
2019 Non-supervisor 39 61 212
2018 Supervisor 29 71 37
2018 Non-supervisor 38 62 182

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 52 17 11 6 8 0 7 73 15 73
2019 Non-supervisor 37 18 12 13 10 1 10 61 25 285
2018 Supervisor 54 13 8 8 13 0 3 70 22 59
2018 Non-supervisor 39 17 14 13 10 0 7 60 25 269

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 23 40 19 3 10 1 3 66 14 59
2019 Non-supervisor 19 26 18 15 17 2 4 47 34 216
2018 Supervisor 24 28 16 14 5 3 11 60 22 37
2018 Non-supervisor 20 28 14 16 14 0 7 53 32 184
2017 Supervisor 34 25 13 8 10 2 7 65 21 38
2017 Non-supervisor 20 25 15 13 15 2 10 51 32 192

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 10 16 17 20 30 0 7 28 54 59
2019 Non-supervisor 7 12 17 18 34 6 6 21 59 216
2018 Supervisor 3 10 16 24 27 13 8 15 64 37
2018 Non-supervisor 3 10 12 22 42 4 7 14 72 183
2017 Supervisor 10 0 12 10 46 6 15 13 71 38
2017 Non-supervisor 1 9 15 13 44 4 14 12 70 194
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