2019 Public Service Employee Survey Results by Theme for Parole Board of Canada by Question 91. Do you work full-time or part-time?

The results of the 2019 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 49 35 12 3 2 0 0 83 5 335
2019 Part-time 54 38 4 4 0 0 0 92 4 26
2017 Full-time 42 43 8 4 3 0 0 85 8 349
2017 Part-time 73 20 0 6 0 0 0 94 6 17
2014 Full-time 39 42 10 5 4 0 0 81 9 294
2014 Part-time 86 14 0 0 0 0 0 100 0 14
2011 Full-time 51 35 7 3 5 0 0 86 7 289
2011 Part-time 87 7 0 7 0 0 0 93 7 13
2008 Full-time 43 43 7 5 2 0 0 86 7 251
2008 Part-time 63 25 13 0 0 0 0 88 0 16

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 41 32 12 8 7 0 0 73 15 337
2019 Part-time 47 41 9 0 4 0 0 87 4 25
2017 Full-time 32 38 10 11 9 0 0 70 20 348
2017 Part-time 65 6 23 0 6 0 0 71 6 17

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 64 26 7 2 1 0 0 90 3 333
2019 Part-time 71 24 5 0 0 0 0 95 0 25
2017 Full-time 64 28 6 1 2 0 0 92 3 346
2017 Part-time 80 20 0 0 0 0 0 100 0 17
2014 Full-time 72 21 6 1 0 0 0 93 1 293
2014 Part-time 100 0 0 0 0 0 0 100 0 14
2011 Full-time 72 24 2 1 1 0 0 96 2 289
2011 Part-time 100 0 0 0 0 0 0 100 0 13

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 52 35 8 4 1 0 0 87 5 337
2019 Part-time 70 26 0 4 0 0 0 96 4 26
2017 Full-time 49 37 7 4 2 0 0 86 6 345
2017 Part-time 73 20 0 6 0 0 0 94 6 17
2014 Full-time 49 38 6 4 3 0 0 87 6 294
2014 Part-time 86 14 0 0 0 0 0 100 0 14
2011 Full-time 52 37 4 3 3 0 0 89 7 289
2011 Part-time 87 7 0 7 0 0 0 93 7 13
2008 Full-time 53 41 4 2 1 0 0 94 2 251
2008 Part-time 56 44 0 0 0 0 0 100 0 16

Question 51. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 43 29 11 12 5 0 0 72 16 335
2019 Part-time 49 28 12 4 4 4 0 80 8 26
2017 Full-time 41 26 18 8 6 0 0 68 15 348
2017 Part-time 46 37 10 0 6 0 0 84 6 17
2014 Full-time 35 34 15 8 7 1 0 70 15 293
2014 Part-time 65 35 0 0 0 0 0 100 0 14
2011 Full-time 44 30 13 6 7 1 0 74 13 290
2011 Part-time 87 6 0 7 0 0 0 93 7 13

Question 52. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 43 29 12 10 5 0 0 72 15 335
2019 Part-time 49 32 11 0 4 4 0 84 4 26
2017 Full-time 39 32 14 9 6 1 0 72 14 350
2017 Part-time 59 31 4 0 6 0 0 90 6 17
2014 Full-time 36 37 13 8 5 0 0 74 13 294
2014 Part-time 57 36 7 0 0 0 0 93 0 14
2011 Full-time 44 33 10 7 6 0 0 77 13 290
2011 Part-time 93 0 7 0 0 0 0 93 0 13
2008 Full-time 43 33 11 9 4 0 0 76 12 251
2008 Part-time 71 29 0 0 0 0 0 100 0 17

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 40 22 16 10 8 3 0 65 18 336
2019 Part-time 43 17 19 0 4 9 8 72 5 25
2017 Full-time 37 24 15 12 8 4 0 64 21 348
2017 Part-time 67 6 0 8 6 0 12 84 16 17
2014 Full-time 38 26 12 12 9 3 1 66 22 294
2014 Part-time 80 13 7 0 0 0 0 93 0 14
2011 Full-time 42 22 17 7 7 3 2 68 15 290
2011 Part-time 87 7 0 0 0 0 7 100 0 13
2008 Full-time 37 26 11 10 8 6 1 69 20 251
2008 Part-time 47 12 6 6 0 6 24 83 8 17
Top of Page

Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 45 27 15 5 3 1 4 76 8 335
2019 Part-time 43 36 0 4 0 0 16 95 5 25

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 46 30 12 5 5 2 0 78 10 337
2019 Part-time 53 23 12 0 8 0 4 79 9 26
2017 Full-time 44 31 11 7 5 1 1 76 12 349
2017 Part-time 69 25 0 6 0 0 0 94 6 17
2014 Full-time 43 27 12 7 7 3 1 73 14 294
2014 Part-time 61 19 7 13 0 0 0 80 13 14
2011 Full-time 45 28 12 8 6 1 0 74 14 289
2011 Part-time 74 26 0 0 0 0 0 100 0 13
2008 Full-time 44 26 13 6 8 2 1 72 15 249
2008 Part-time 69 25 6 0 0 0 0 94 0 16

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 47 32 9 4 6 1 1 80 11 336
2019 Part-time 50 22 8 4 8 0 7 78 13 26
2017 Full-time 43 31 13 8 4 1 1 75 12 350
2017 Part-time 59 19 10 0 6 0 6 82 7 17
2014 Full-time 41 31 10 10 7 1 1 73 17 294
2014 Part-time 54 26 7 13 0 0 0 80 13 14
2011 Full-time 45 24 12 13 6 1 0 69 19 289
2011 Part-time 67 33 0 0 0 0 0 100 0 13
2008 Full-time 43 33 8 8 8 0 0 76 16 249
2008 Part-time 63 25 6 6 0 0 0 88 6 16

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 51 29 7 7 4 1 0 82 11 336
2019 Part-time 68 16 8 4 4 0 0 84 8 26
2017 Full-time 51 27 9 6 6 0 1 79 12 349
2017 Part-time 63 31 0 6 0 0 0 94 6 17
2014 Full-time 49 25 11 6 7 1 1 76 13 294
2014 Part-time 65 15 7 7 7 0 0 80 13 14

Senior management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 39 31 12 9 6 3 0 72 16 335
2019 Part-time 49 28 11 4 4 4 0 80 9 26
2017 Full-time 32 35 15 8 8 2 0 68 16 350
2017 Part-time 58 12 4 12 0 13 0 81 14 17
2014 Full-time 30 33 13 9 10 4 0 66 20 294
2014 Part-time 44 34 15 0 0 7 0 84 0 14
2011 Full-time 28 31 19 9 10 3 0 60 20 290
2011 Part-time 51 36 0 13 0 0 0 87 13 13

Question 35. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 38 30 15 8 9 1 0 68 17 334
2019 Part-time 53 16 19 4 4 4 0 72 8 26
2017 Full-time 30 32 12 15 10 1 0 63 25 350
2017 Part-time 35 42 10 12 0 0 0 77 12 17
2014 Full-time 27 33 16 11 11 2 0 61 23 294
2014 Part-time 20 60 20 0 0 0 0 80 0 14
2011 Full-time 31 34 14 10 10 1 0 66 20 290
2011 Part-time 81 6 7 0 6 0 0 87 6 13
2008 Full-time 32 32 12 13 10 2 0 65 23 250
2008 Part-time 41 41 6 12 0 0 0 82 12 17

Question 36. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 30 27 16 14 9 4 0 60 24 335
2019 Part-time 46 23 15 8 4 4 0 72 12 26
2017 Full-time 25 29 16 15 11 3 0 56 27 350
2017 Part-time 23 32 16 19 0 10 0 61 21 17
2014 Full-time 23 34 18 12 11 3 0 59 23 294
2014 Part-time 20 60 20 0 0 0 0 80 0 14
2011 Full-time 22 40 14 12 9 4 0 64 21 290
2011 Part-time 52 35 7 6 0 0 0 87 6 13
2008 Full-time 21 38 14 13 10 4 0 62 24 250
2008 Part-time 29 41 18 6 6 0 0 71 12 17

Question 37. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 28 34 14 13 10 2 0 63 23 335
2019 Part-time 28 34 15 12 4 4 3 66 17 26
2017 Full-time 22 34 14 17 12 1 0 57 29 349
2017 Part-time 14 37 16 12 6 7 6 59 22 17
2014 Full-time 20 37 11 15 13 3 0 59 29 293
2014 Part-time 20 47 20 13 0 0 0 67 13 14
2011 Full-time 22 41 12 12 11 2 0 64 24 290
2011 Part-time 39 48 7 0 0 6 0 93 0 13
2008 Full-time 23 39 11 12 13 2 0 63 26 251
2008 Part-time 29 35 24 12 0 0 0 65 12 17
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 33 34 14 10 8 0 0 68 18 336
2019 Part-time 52 32 8 4 4 0 0 84 8 26
2017 Full-time 32 37 9 13 9 0 0 69 22 349
2017 Part-time 40 25 12 10 6 6 0 69 18 17
2014 Full-time 28 37 11 12 12 0 1 66 24 293
2014 Part-time 47 31 15 7 0 0 0 78 7 14
2011 Full-time 29 39 10 13 8 0 0 69 21 290
2011 Part-time 32 32 29 0 7 0 0 64 7 13

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 40 40 8 8 3 0 0 81 11 333
2019 Part-time 49 39 4 4 4 0 0 88 8 26
2017 Full-time 41 42 7 7 2 0 0 84 9 347
2017 Part-time 60 30 4 6 0 0 0 90 6 17

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 42 32 13 8 5 0 0 74 13 336
2019 Part-time 60 25 4 0 8 0 3 87 9 26
2017 Full-time 39 39 8 9 4 0 1 79 13 350
2017 Part-time 45 36 6 0 12 0 0 81 12 17
2014 Full-time 37 34 10 10 8 1 1 72 18 294
2014 Part-time 57 14 15 7 7 0 0 71 13 14
2011 Full-time 38 32 12 9 9 1 0 70 18 290
2011 Part-time 32 54 0 0 7 0 7 93 7 13
2008 Full-time 37 35 8 8 10 1 1 73 18 249
2008 Part-time 63 19 6 13 0 0 0 81 13 16

Job fit and development

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 33 41 8 11 6 0 1 74 18 333
2019 Part-time 49 38 0 9 4 0 0 87 13 26
2017 Full-time 31 42 9 14 4 0 0 73 17 348
2017 Part-time 25 61 6 8 0 0 0 86 8 17
2014 Full-time 27 45 11 10 7 0 0 72 17 293
2014 Part-time 27 45 14 14 0 0 0 72 14 14
2011 Full-time 31 40 10 12 5 0 1 72 18 290
2011 Part-time 61 19 7 7 6 0 0 80 13 13
2008 Full-time 35 43 7 9 5 0 0 78 14 251
2008 Part-time 38 44 13 6 0 0 0 81 6 16

Question 44. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 27 28 17 15 9 4 0 57 25 333
2019 Part-time 33 28 19 8 0 8 4 70 9 26
2017 Full-time 29 30 15 14 8 3 1 61 23 350
2017 Part-time 27 32 16 6 0 6 12 72 8 17
2014 Full-time 21 34 18 13 11 3 0 57 25 294
2014 Part-time 34 39 13 0 7 0 7 79 7 14
2011 Full-time 29 34 14 12 7 3 1 66 20 290
2011 Part-time 46 35 6 7 6 0 0 80 13 13
2008 Full-time 29 33 11 17 10 1 0 62 27 251
2008 Part-time 6 44 38 0 0 0 13 57 0 16

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 21 25 14 16 18 3 3 49 36 336
2019 Part-time 4 20 15 12 0 4 45 47 23 26
2017 Full-time 20 25 16 17 18 3 2 47 37 349
2017 Part-time 16 6 23 4 0 0 51 46 8 17
2014 Full-time 16 22 17 19 22 1 2 40 43 293
2014 Part-time 37 10 13 7 0 0 33 70 10 14
2011 Full-time 19 29 15 14 15 1 7 53 31 289
2011 Part-time 26 6 29 0 6 0 33 48 10 13
2008 Full-time 18 30 13 19 16 0 3 50 37 251
2008 Part-time 0 31 19 0 0 0 50 63 0 16

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 56 22 10 5 3 1 4 81 8 337
2019 Part-time 26 20 4 7 0 4 38 80 12 26

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 60 8 6 3 4 2 16 84 8 337
2019 Part-time 43 8 7 0 0 4 38 88 0 26

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 46 26 13 6 4 2 4 76 11 336
2019 Part-time 39 8 11 0 0 4 38 82 0 26

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 44 23 13 7 5 3 4 73 13 336
2019 Part-time 43 4 7 0 0 4 42 88 0 26

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 39 17 19 9 9 3 4 60 20 334
2019 Part-time 42 3 7 0 0 4 44 87 0 25

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 64 14 10 4 2 3 4 84 6 334
2019 Part-time 61 0 0 0 0 4 35 100 0 26

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 76 6 3 3 2 4 5 90 6 336
2019 Part-time 53 0 8 0 0 4 35 87 0 26

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 74 8 4 2 2 3 8 92 4 333
2019 Part-time 54 3 0 4 0 4 35 94 6 26

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 35 34 11 10 8 1 0 70 18 337
2019 Part-time 29 39 16 4 8 0 4 71 12 26
2017 Full-time 34 35 12 13 6 0 0 69 19 346
2017 Part-time 29 29 4 12 12 0 13 67 29 17
2014 Full-time 30 38 10 11 9 0 1 69 21 294
2014 Part-time 41 45 7 7 0 0 0 87 7 14
2011 Full-time 40 36 10 9 5 1 0 76 14 290
2011 Part-time 45 36 0 20 0 0 0 80 20 13

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 37 32 13 12 5 0 0 69 17 336
2019 Part-time 33 35 21 8 4 0 0 68 12 26
2017 Full-time 34 35 12 11 7 0 0 69 19 346
2017 Part-time 23 25 24 16 0 0 12 54 19 17
2014 Full-time 35 33 13 10 8 0 0 68 19 294
2014 Part-time 41 9 27 23 0 0 0 50 23 14

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 40 38 12 6 4 0 0 78 10 332
2019 Part-time 47 45 4 0 4 0 0 92 4 25
2017 Full-time 38 37 12 9 4 0 0 75 13 346
2017 Part-time 59 25 10 0 6 0 0 84 6 17
2014 Full-time 38 37 11 8 6 0 0 75 14 293
2014 Part-time 27 73 0 0 0 0 0 100 0 14
2011 Full-time 51 31 7 5 5 0 0 82 10 287
2011 Part-time 64 22 13 0 0 0 0 87 0 13

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 25 43 14 11 5 2 0 69 17 334
2019 Part-time 29 55 4 4 4 4 0 88 8 26
2017 Full-time 26 34 18 8 8 6 0 64 17 349
2017 Part-time 23 36 23 0 12 0 6 63 13 17

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 43 31 12 8 5 0 0 75 13 336
2019 Part-time 37 34 12 0 17 0 0 72 17 26
2017 Full-time 45 33 11 8 4 0 0 78 11 348
2017 Part-time 49 33 12 0 6 0 0 81 6 17
2014 Full-time 40 36 12 5 6 0 0 77 11 294
2014 Part-time 34 53 13 0 0 0 0 87 0 14
2011 Full-time 44 31 10 8 5 0 1 76 14 288
2011 Part-time 80 7 13 0 0 0 0 87 0 13

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 37 32 19 7 5 0 0 69 12 337
2019 Part-time 34 27 8 20 8 0 3 63 29 26
2017 Full-time 37 35 18 5 4 0 1 73 10 349
2017 Part-time 26 43 12 12 0 0 6 74 13 17
2014 Full-time 45 27 16 8 3 0 0 72 11 294
2014 Part-time 20 47 27 0 7 0 0 67 7 14
2011 Full-time 38 33 14 9 7 0 0 71 15 289
2011 Part-time 45 35 13 7 0 0 0 80 7 13
2008 Full-time 32 35 18 8 7 0 0 67 16 251
2008 Part-time 31 38 25 0 6 0 0 69 6 16

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 55 23 6 7 5 1 3 81 12 337
2019 Part-time 62 8 13 4 0 0 13 81 5 25
2017 Full-time 50 23 10 8 5 2 2 76 14 349
2017 Part-time 69 19 0 0 0 0 12 100 0 17
2014 Full-time 52 22 8 6 5 4 4 80 11 294
2014 Part-time 59 27 13 0 0 0 0 87 0 14
2011 Full-time 47 25 10 5 6 2 5 77 12 290
2011 Part-time 74 0 7 13 6 0 0 74 20 13

Mobility and retention

Question 54. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2019 Full-time 25 39 36 337
2019 Part-time 23 34 43 25
2017 Full-time 24 38 38 348
2017 Part-time 47 46 6 17
2014 Full-time 26 39 35 294
2014 Part-time 0 63 37 14
2011 Full-time 31 41 28 290
2011 Part-time 13 61 26 13

Question 55. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 Full-time 24 15 45 7 3 6 83
2014 Full-time 17 19 48 5 9999 11 78
2011 Full-time 22 22 34 7 9999 15 93
Top of Page

Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 58 34 5 2 1 0 0 91 3 334
2019 Part-time 57 39 0 0 4 0 0 96 4 26
2017 Full-time 60 29 6 1 2 0 0 90 4 349
2017 Part-time 72 28 0 0 0 0 0 100 0 17
2014 Full-time 55 33 7 2 2 0 0 89 4 294
2014 Part-time 81 19 0 0 0 0 0 100 0 14
2011 Full-time 60 33 5 1 1 0 0 92 2 290
2011 Part-time 58 42 0 0 0 0 0 100 0 13
2008 Full-time 66 28 4 2 0 0 0 94 2 251
2008 Part-time 75 19 6 0 0 0 0 94 0 16

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 39 39 12 7 2 1 0 79 9 334
2019 Part-time 47 37 3 0 4 4 4 92 4 25
2017 Full-time 38 38 15 5 3 0 0 77 8 350
2017 Part-time 46 37 4 0 12 0 0 84 12 17
2014 Full-time 36 42 12 4 5 1 0 78 10 294
2014 Part-time 21 49 23 0 7 0 0 70 7 14
2011 Full-time 36 42 10 7 4 0 0 78 11 289
2011 Part-time 45 33 22 0 0 0 0 78 0 13

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 9 21 27 25 16 0 1 42 30 336
2019 Part-time 4 19 28 30 8 0 12 43 25 26
2017 Full-time 7 23 35 21 11 1 3 33 31 350
2017 Part-time 0 0 14 37 29 6 13 82 0 17
2014 Full-time 10 18 31 25 15 0 2 40 29 294
2014 Part-time 0 13 53 20 13 0 0 33 13 14
2011 Full-time 9 19 30 28 12 0 3 41 28 288
2011 Part-time 0 0 20 19 54 0 6 78 0 13
2008 Full-time 6 22 31 28 12 1 1 41 28 251
2008 Part-time 0 19 31 31 13 0 6 47 20 16

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 13 20 28 18 18 2 1 37 34 336
2019 Part-time 8 15 19 27 12 4 15 48 28 26
2017 Full-time 9 21 27 22 16 1 4 40 32 347
2017 Part-time 7 0 24 26 24 11 8 62 8 16
2014 Full-time 10 13 29 28 17 2 1 47 24 293
2014 Part-time 0 14 53 13 13 0 7 28 15 14
2011 Full-time 10 15 25 22 22 1 4 47 26 288
2011 Part-time 0 0 7 6 74 0 13 92 0 13
2008 Full-time 10 15 24 26 22 1 2 50 26 250
2008 Part-time 0 19 19 38 19 0 6 60 20 16

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 9 10 29 26 22 3 1 50 20 335
2019 Part-time 0 11 15 26 21 8 20 64 15 25
2017 Full-time 7 11 28 26 17 3 8 49 20 349
2017 Part-time 0 6 10 23 45 4 12 80 7 17
2014 Full-time 7 12 26 25 21 3 6 51 21 293
2014 Part-time 7 24 29 7 13 7 13 25 38 14
2011 Full-time 5 9 25 29 24 1 7 57 16 288
2011 Part-time 0 0 13 6 55 7 19 83 0 13
2008 Full-time 4 7 25 37 21 2 4 62 11 250
2008 Part-time 0 6 25 38 19 0 13 64 7 16

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 9 8 30 32 20 1 1 53 17 336
2019 Part-time 8 12 35 22 15 0 8 40 22 26
2017 Full-time 6 10 32 28 20 1 4 51 16 348
2017 Part-time 0 6 33 20 23 6 12 52 8 17
2014 Full-time 4 9 27 34 23 1 2 59 13 293
2014 Part-time 0 20 14 46 20 0 0 66 20 14
2011 Full-time 4 10 28 33 21 1 4 56 14 288
2011 Part-time 0 0 13 19 55 0 13 85 0 13
2008 Full-time 5 10 30 31 22 1 2 54 15 249
2008 Part-time 0 0 56 19 19 0 6 40 0 16

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 13 19 28 18 20 2 1 38 33 332
2019 Part-time 8 8 30 13 21 0 19 42 20 25
2017 Full-time 17 20 24 20 15 1 3 36 39 347
2017 Part-time 12 31 4 6 42 4 0 51 45 17
2014 Full-time 14 23 30 15 14 1 3 30 39 294
2014 Part-time 7 29 37 0 27 0 0 27 36 14
2011 Full-time 13 16 30 20 16 1 3 38 30 289
2011 Part-time 0 20 22 6 38 7 6 51 23 13
2008 Full-time 11 19 28 20 17 2 3 39 32 250
2008 Part-time 0 19 31 31 13 0 6 47 20 16

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 16 19 24 19 17 4 1 38 37 337
2019 Part-time 4 14 31 16 12 8 15 36 23 26
2017 Full-time 12 19 27 23 12 3 4 37 34 349
2017 Part-time 0 33 25 6 13 10 12 25 42 17
2014 Full-time 12 21 26 22 15 1 2 38 35 294
2014 Part-time 0 21 59 7 7 0 7 14 22 14
2011 Full-time 11 20 31 21 12 1 4 35 33 289
2011 Part-time 0 0 20 6 54 7 13 75 0 13
2008 Full-time 15 21 29 21 10 2 2 32 38 250
2008 Part-time 0 31 56 6 6 0 0 13 31 16

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 10 14 30 25 17 3 1 44 25 335
2019 Part-time 8 15 25 12 23 4 12 42 27 26
2017 Full-time 11 16 28 22 16 2 4 41 29 348
2017 Part-time 12 0 12 21 25 4 25 65 17 17
2014 Full-time 9 18 30 23 16 1 2 40 28 292
2014 Part-time 14 17 13 29 13 0 14 49 36 14

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 8 14 31 28 19 1 1 47 22 335
2019 Part-time 4 11 27 31 19 0 8 54 16 26

Question 40. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 21 32 18 19 7 3 0 54 27 335
2019 Part-time 26 28 15 15 8 4 3 58 25 26

Respectful workplace

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 48 28 10 8 6 0 0 76 14 335
2019 Part-time 52 25 8 4 7 4 0 80 12 26
2017 Full-time 41 29 9 12 9 0 0 70 21 349
2017 Part-time 42 16 6 12 12 10 0 65 28 17
2014 Full-time 44 25 9 8 13 0 0 70 22 293
2014 Part-time 48 27 25 0 0 0 0 75 0 14

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 45 37 7 8 3 0 0 82 11 333
2019 Part-time 69 20 7 0 4 0 0 89 4 26
2017 Full-time 40 38 7 10 5 0 0 78 15 348
2017 Part-time 42 45 0 6 6 0 0 88 12 17
2014 Full-time 40 39 10 7 4 0 0 79 11 292
2014 Part-time 50 43 7 0 0 0 0 93 0 14

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 45 31 14 7 3 1 0 76 10 335
2019 Part-time 56 28 8 4 4 0 0 84 8 26

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 38 34 13 9 4 2 0 74 13 334
2019 Part-time 57 20 11 4 8 0 0 77 12 26
2017 Full-time 42 34 14 5 4 1 0 77 9 349
2017 Part-time 57 25 12 6 0 0 0 81 6 17
2014 Full-time 44 33 12 7 3 1 0 78 10 294
2014 Part-time 71 16 13 0 0 0 0 87 0 14
2011 Full-time 42 39 7 8 3 1 0 81 11 289
2011 Part-time 80 13 0 6 0 0 0 94 6 13

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 40 30 16 6 5 3 1 73 10 332
2019 Part-time 52 29 7 4 0 8 0 87 4 25
2017 Full-time 47 30 12 3 5 3 0 79 8 349
2017 Part-time 51 35 7 0 6 0 0 87 6 17
2014 Full-time 45 28 12 6 3 4 1 78 9 293
2014 Part-time 50 30 13 0 0 7 0 86 0 14

Question 50. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 52 31 8 6 3 0 0 83 9 334
2019 Part-time 56 25 7 4 4 4 0 84 8 26
2017 Full-time 49 32 9 7 3 0 0 81 10 349
2017 Part-time 75 19 0 0 6 0 0 94 6 17
2014 Full-time 54 30 7 5 5 0 0 84 9 294
2014 Part-time 64 36 0 0 0 0 0 100 0 14
2011 Full-time 55 28 7 5 5 0 0 83 11 289
2011 Part-time 87 13 0 0 0 0 0 100 0 13
2008 Full-time 46 33 8 8 5 0 0 79 13 251
2008 Part-time 71 29 0 0 0 0 0 100 0 17

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 29 25 15 12 9 7 4 60 23 335
2019 Part-time 34 23 12 7 8 4 12 67 18 26
2017 Full-time 24 28 14 17 11 4 3 56 30 348
2017 Part-time 24 12 6 16 31 10 0 40 53 17
2014 Full-time 28 31 14 12 12 2 2 61 25 294
2014 Part-time 48 20 25 0 7 0 0 68 7 14

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 36 34 13 9 6 1 1 72 15 336
2019 Part-time 45 24 23 0 4 3 0 72 4 26
2017 Full-time 42 32 10 9 5 2 0 76 15 350
2017 Part-time 72 17 0 6 0 4 0 94 6 17
2014 Full-time 42 34 9 6 5 3 0 79 11 294
2014 Part-time 57 37 0 0 7 0 0 93 7 14
2011 Full-time 39 29 12 10 7 3 0 70 18 288
2011 Part-time 67 20 0 7 0 6 0 93 7 13
2008 Full-time 42 27 10 10 6 3 1 72 17 250
2008 Part-time 53 35 0 12 0 0 0 88 12 17

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 37 30 18 8 5 3 0 68 13 334
2019 Part-time 38 31 19 4 4 3 0 72 8 26

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 25 21 18 11 11 12 3 54 25 333
2019 Part-time 23 18 19 8 8 8 15 54 21 26
2017 Full-time 21 23 17 15 15 8 1 49 33 349
2017 Part-time 29 13 12 10 12 4 19 55 29 17
2014 Full-time 19 23 16 13 18 8 4 47 35 294
2014 Part-time 13 59 7 21 0 0 0 73 21 14
2011 Full-time 22 23 17 14 13 4 7 51 31 288
2011 Part-time 20 13 13 22 6 12 13 44 38 13

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 48 36 5 9 2 0 0 83 12 337
2019 Part-time 39 52 0 9 0 0 0 91 9 25
2017 Full-time 43 46 3 8 2 0 0 88 9 349
2017 Part-time 51 37 0 12 0 0 0 88 12 17
2014 Full-time 44 43 5 6 2 0 0 87 8 294
2014 Part-time 40 53 0 7 0 0 0 93 7 14
2011 Full-time 50 41 2 5 2 0 0 91 7 290
2011 Part-time 61 19 0 13 7 0 0 80 20 13
2008 Full-time 51 40 3 6 1 0 0 91 6 250
2008 Part-time 44 56 0 0 0 0 0 100 0 16

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 49 34 5 8 4 0 0 82 13 335
2019 Part-time 45 31 4 12 3 0 4 80 16 26
2017 Full-time 46 31 5 10 8 0 0 77 18 349
2017 Part-time 36 41 0 19 4 0 0 77 23 17
2014 Full-time 41 30 7 13 10 0 0 71 22 294
2014 Part-time 49 44 0 7 0 0 0 93 7 14
2011 Full-time 49 33 6 7 5 0 0 82 12 290
2011 Part-time 58 0 29 0 13 0 0 58 13 13

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 50 34 7 7 2 0 0 84 9 333
2019 Part-time 61 31 0 0 8 0 0 92 8 26
2017 Full-time 50 34 6 8 2 0 0 84 10 349
2017 Part-time 69 20 4 7 0 0 0 89 7 16
2014 Full-time 43 40 7 6 4 0 0 83 10 294
2014 Part-time 43 43 7 0 0 0 7 92 0 14

Use of official languages

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 68 20 5 4 2 0 2 90 6 337
2019 Part-time 82 13 0 5 0 0 0 95 5 25
2017 Full-time 68 18 4 6 2 0 2 87 8 347
2017 Part-time 90 0 0 4 0 0 6 96 4 17
2014 Full-time 67 19 4 6 3 0 1 87 9 294
2014 Part-time 79 14 7 0 0 0 0 93 0 14
2011 Full-time 68 17 3 7 4 0 0 86 11 289
2011 Part-time 80 0 0 6 6 7 0 86 14 13
2008 Full-time 71 18 2 6 2 0 0 89 9 251
2008 Part-time 73 20 7 0 0 0 0 93 0 15

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 75 12 5 3 2 0 3 91 4 336
2019 Part-time 73 15 8 4 0 0 0 88 4 26
2017 Full-time 74 15 3 2 2 0 3 93 4 349
2017 Part-time 75 0 6 0 0 0 19 92 0 17
2014 Full-time 75 13 5 2 2 0 3 91 4 294
2014 Part-time 68 25 0 7 0 0 0 93 7 14
2011 Full-time 72 14 3 5 3 0 4 89 8 289
2011 Part-time 74 6 0 7 0 0 12 92 8 13
2008 Full-time 73 12 4 4 4 0 4 89 8 250
2008 Part-time 75 13 6 0 0 0 6 93 0 16

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 83 10 1 2 1 1 3 96 3 335
2019 Part-time 87 13 0 0 0 0 0 100 0 26
2017 Full-time 81 10 2 2 2 0 3 94 4 350
2017 Part-time 81 6 6 0 0 0 6 93 0 17
2014 Full-time 84 8 2 0 2 0 3 95 2 294
2014 Part-time 91 9 0 0 0 0 0 100 0 14
2011 Full-time 82 9 2 2 3 1 2 92 5 289
2011 Part-time 87 0 6 0 0 0 6 93 0 13
2008 Full-time 85 6 2 1 4 0 3 93 5 247
2008 Part-time 88 13 0 0 0 0 0 100 0 16

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 43 14 12 7 9 10 6 67 19 336
2019 Part-time 51 13 4 0 8 24 0 85 10 26

Collective agreements and terms and conditions of employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 38 38 10 6 2 1 6 82 8 335
2019 Part-time 28 19 8 8 0 11 26 74 13 26

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 54 25 7 2 2 4 6 88 4 335
2019 Part-time 35 15 4 8 4 11 23 75 19 26

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 20 14 17 7 6 31 5 54 19 337
2019 Part-time 26 20 8 11 4 20 11 67 22 26
2017 Full-time 22 16 19 9 10 20 4 50 25 350
2017 Part-time 23 12 10 12 12 17 12 50 35 17
2014 Full-time 18 19 19 8 11 19 5 49 25 294
2014 Part-time 37 29 21 0 0 14 0 76 0 14

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 39 25 16 6 6 8 0 70 13 336
2019 Part-time 47 20 11 8 4 4 7 74 13 26
2017 Full-time 33 28 18 9 7 4 1 65 17 348
2017 Part-time 40 19 23 0 12 0 6 63 13 17
2014 Full-time 30 24 21 8 9 9 0 59 18 294
2014 Part-time 27 50 7 0 0 7 10 92 0 14
2011 Full-time 41 31 12 7 5 4 0 75 12 290
2011 Part-time 51 13 29 0 0 7 0 69 0 13

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 23 14 20 3 3 33 5 59 9 336
2019 Part-time 31 11 19 0 4 23 12 65 6 26
2017 Full-time 24 16 19 3 6 25 6 59 14 350
2017 Part-time 28 12 23 0 6 25 6 58 9 17
2014 Full-time 18 16 24 4 4 27 7 53 11 294
2014 Part-time 20 15 21 10 0 13 21 53 15 14

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 41 26 17 3 3 9 0 74 7 335
2019 Part-time 54 16 15 0 4 8 3 79 4 26
2017 Full-time 40 27 16 3 6 8 1 73 9 350
2017 Part-time 53 6 16 0 6 12 6 72 8 17
2014 Full-time 32 25 21 5 3 12 2 66 9 293
2014 Part-time 27 36 13 10 0 7 7 73 12 14
2011 Full-time 44 30 14 4 2 6 0 79 6 289
2011 Part-time 87 13 0 0 0 0 0 100 0 13

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 18 82 336
2019 Part-time 4 96 26
2017 Full-time 25 75 349
2014 Full-time 18 82 293

Question 80. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Full-time 77 23 86
2014 Full-time 78 22 52

Question 81. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 58 30 1 9 1 0 0 89 10 65
2014 Full-time 44 33 13 8 2 0 0 77 10 40
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 30. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 61 26 6 4 3 1 0 88 6 337
2019 Part-time 75 12 4 0 4 4 0 91 4 26
2017 Full-time 56 26 7 3 5 1 1 84 9 350
2017 Part-time 63 19 12 6 0 0 0 81 6 17

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 40 32 16 7 4 0 0 73 11 336
2019 Part-time 54 31 4 4 4 0 3 88 8 26
2017 Full-time 38 42 10 6 3 1 0 81 9 350
2017 Part-time 29 36 25 0 6 4 0 68 6 17

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 29 30 14 18 8 1 0 60 26 336
2019 Part-time 33 39 16 0 8 0 4 75 9 25
2017 Full-time 21 37 16 13 10 2 1 60 23 349
2017 Part-time 0 49 19 10 6 10 6 58 20 17

Work-related stress

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 22 27 19 11 20 1 1 50 31 337
2019 Part-time 28 37 12 7 8 0 8 71 17 26
2017 Full-time 28 23 18 14 13 1 3 53 28 350
2017 Part-time 33 19 16 0 20 6 6 59 22 17

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 16 27 26 16 14 0 0 43 31 336
2019 Part-time 12 26 38 8 8 0 8 41 17 26
2017 Full-time 14 27 26 16 16 0 1 42 32 349
2017 Part-time 12 23 21 12 25 0 6 37 40 17

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 31 30 20 9 9 0 1 62 19 335
2019 Part-time 16 41 28 0 8 0 8 61 9 26
2017 Full-time 24 33 22 11 6 1 3 60 18 348
2017 Part-time 35 21 12 12 6 0 12 65 21 17

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 24 25 20 17 13 1 0 50 31 334
2019 Part-time 35 17 28 0 4 4 12 63 5 26
2017 Full-time 17 24 22 17 18 0 2 42 35 348
2017 Part-time 29 20 0 10 31 4 6 54 46 17

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 46 25 11 6 5 1 6 77 11 335
2019 Part-time 27 22 28 4 12 0 8 52 17 26
2017 Full-time 43 17 16 5 5 1 14 70 12 349
2017 Part-time 34 6 19 6 19 0 16 48 30 17

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 32 31 19 10 7 1 0 64 17 335
2019 Part-time 39 24 25 8 0 0 5 65 9 25
2017 Full-time 29 29 23 10 6 0 2 60 16 350
2017 Part-time 29 20 32 12 0 0 6 53 13 17

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 33 31 20 7 6 1 1 66 14 334
2019 Part-time 46 30 7 4 8 0 4 80 12 26
2017 Full-time 31 32 19 9 5 2 2 65 15 349
2017 Part-time 42 19 10 0 6 4 19 79 8 17

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 28 35 19 10 6 1 0 64 17 335
2019 Part-time 42 28 11 8 8 0 4 72 16 26
2017 Full-time 25 35 20 11 6 2 1 62 18 350
2017 Part-time 36 23 23 0 0 0 19 72 0 17

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 40 29 18 8 4 1 0 69 12 333
2019 Part-time 53 16 7 12 8 0 4 72 21 26
2017 Full-time 36 34 14 9 5 0 2 72 14 347
2017 Part-time 49 10 10 6 0 0 25 78 8 17

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 48 23 14 8 7 1 0 71 15 334
2019 Part-time 64 12 11 0 8 0 5 80 9 25

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 32 32 20 9 6 1 1 64 15 336
2019 Part-time 43 29 16 8 0 0 4 75 8 26
2017 Full-time 31 29 20 11 6 1 2 62 17 350
2017 Part-time 29 42 0 10 0 0 19 87 13 17

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 57 25 9 4 3 0 1 83 7 336
2019 Part-time 46 30 12 0 0 4 8 87 0 26
2017 Full-time 52 22 14 6 4 0 3 76 10 348
2017 Part-time 42 29 19 4 0 0 6 76 4 17

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 69 15 4 2 3 0 7 90 5 332
2019 Part-time 69 11 0 4 0 4 12 95 5 26
2017 Full-time 70 10 8 4 3 1 3 83 8 349
2017 Part-time 77 4 0 6 6 0 6 87 13 17

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 74 9 6 3 4 2 2 86 8 333
2019 Part-time 81 7 0 0 4 4 4 96 4 26
2017 Full-time 48 30 12 5 3 1 2 80 8 349
2017 Part-time 71 10 0 6 6 0 6 87 13 17

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 54 29 11 3 2 0 1 84 5 333
2019 Part-time 77 8 7 0 0 0 8 92 0 26
2017 Full-time 58 20 8 7 2 1 2 81 10 347
2017 Part-time 77 4 6 0 6 0 6 87 7 17

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 57 20 11 6 4 0 2 78 10 332
2019 Part-time 72 12 0 4 4 0 9 91 9 25
2017 Full-time 53 11 3 1 0 1 32 93 3 347
2017 Part-time 80 0 0 0 0 0 20 100 0 16

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 56 12 5 2 0 1 23 90 3 329
2019 Part-time 58 8 0 0 0 0 34 100 0 24
2017 Full-time 66 19 6 1 1 0 7 91 2 348
2017 Part-time 73 14 0 0 0 0 12 100 0 17

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 66 22 8 1 1 0 3 90 1 332
2019 Part-time 87 0 0 0 4 0 9 96 4 25
2017 Full-time 62 16 8 5 5 0 5 81 11 348
2017 Part-time 47 4 20 12 10 0 6 55 24 17

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 71 15 3 2 5 1 3 89 7 332
2019 Part-time 66 22 4 0 0 0 8 96 0 26
2017 Full-time 54 28 11 2 1 0 4 85 3 348
2017 Part-time 58 19 13 4 0 0 6 81 4 17

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 46 35 13 2 1 0 1 83 4 333
2019 Part-time 81 11 4 0 0 0 4 96 0 26

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 17 32 32 16 3 0 0 49 19 337
2019 Part-time 36 28 28 8 0 0 0 64 8 26
2017 Full-time 11 29 40 13 5 1 1 41 18 350
2017 Part-time 6 46 35 6 6 0 0 53 12 17

Question 76. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 12 20 37 22 10 0 0 31 32 334
2019 Part-time 5 8 55 16 16 0 0 32 13 25
2017 Full-time 11 20 39 20 8 0 1 29 32 349
2017 Part-time 0 19 35 30 12 4 0 44 19 17
Top of Page

Compensation

Pay or other compensation issues

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 22 30 23 9 14 1 1 22 78 337
2019 Part-time 16 30 31 7 12 3 0 17 83 26
2017 Full-time 34 23 18 11 10 2 1 36 64 349
2017 Part-time 10 35 32 0 12 0 10 11 89 17

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 70 30 257
2019 Part-time 80 20 20

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 36 64 255
2019 Part-time 40 60 20

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 38 17 13 13 11 1 8 61 25 334
2019 Part-time 54 20 3 0 0 4 19 96 0 26

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 19 29 17 12 17 2 4 51 31 257
2019 Part-time 25 23 28 15 10 0 0 48 25 21
2017 Full-time 22 25 15 13 15 3 8 52 31 216
2017 Part-time 23 28 8 0 9 0 31 75 13 13

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 7 13 17 18 35 4 6 22 59 257
2019 Part-time 15 10 24 18 15 10 10 30 40 21
2017 Full-time 3 7 15 14 46 3 12 12 71 218
2017 Part-time 0 13 8 0 25 8 47 28 55 13
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