2019 Public Service Employee Survey Results by Theme for Parole Board of Canada by Question 94. Please indicate your occupational group and level. Occupational group and level - CR

The results of the 2019 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	39	44	13	4	0	83	4	54
2019	CR-04	42	44	11	3	0	86	3	36
2019	CR-05	38	44	13	6	0	81	6	16
2018	CR	33	51	8	2	6	84	8	49
2018	CR-04	43	51	3	0	3	94	3	35
2018	CR-05	8	54	15	8	15	62	23	13
2017	CR	33	52	7	5	3	85	8	58
2017	CR-04	35	58	5	2	0	93	2	43
2017	CR-05	29	36	7	14	14	64	28	14
2014	CR	33	41	14	3	8	75	11	63
2014	CR-04	40	41	9	2	9	81	11	47
2011	CR	54	25	9	3	9	79	12	67
2011	CR-04	59	16	9	5	11	75	16	44
2011	CR-05	43	48	5	0	5	90	5	21
2008	CR	39	50	7	4	0	89	4	56
2008	CR-03	41	53	0	6	0	94	6	17
2008	CR-04	29	58	8	4	0	88	4	24
2008	CR-05	57	29	14	0	0	86	0	14

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	39	28	17	9	7	67	17	54
2019	CR-04	42	25	17	8	8	67	17	36
2019	CR-05	38	31	13	13	6	69	19	16
2018	CR	29	52	6	6	6	81	13	48
2018	CR-04	35	47	6	3	9	82	12	34
2018	CR-05	15	69	8	8	0	85	8	13
2017	CR	31	40	12	12	5	71	17	58
2017	CR-04	32	42	14	7	5	75	12	43
2017	CR-05	29	36	7	21	7	65	28	14

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	66	25	8	2	0	91	2	53
2019	CR-04	66	29	6	0	0	94	0	35
2019	CR-05	75	13	6	6	0	88	6	16
2018	CR	54	33	8	2	2	88	4	48
2018	CR-04	62	32	6	0	0	94	0	34
2018	CR-05	31	38	15	8	8	69	15	13
2017	CR	51	38	7	2	2	90	3	58
2017	CR-04	58	35	7	0	0	93	0	43
2017	CR-05	36	43	7	7	7	79	14	14
2014	CR	67	19	14	0	0	86	0	63
2014	CR-04	77	13	11	0	0	89	0	47
2011	CR	67	27	2	0	5	94	5	66
2011	CR-04	65	28	2	0	5	93	5	43
2011	CR-05	71	24	0	0	5	95	5	21

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	52	43	6	0	0	0	94	0	54
2019	CR-04	56	39	6	0	0	0	94	0	36
2019	CR-05	44	50	6	0	0	0	94	0	16
2018	CR	43	43	6	4	4	0	85	9	47
2018	CR-04	56	32	6	6	0	0	88	6	34
2018	CR-05	8	67	8	0	17	0	75	17	12
2017	CR	45	43	9	0	3	0	88	3	58
2017	CR-04	49	47	5	0	0	0	95	0	43
2017	CR-05	36	36	14	0	14	0	72	14	14
2014	CR	49	37	5	5	3	2	87	8	63
2014	CR-04	51	41	0	2	4	2	93	7	47
2011	CR	57	31	4	1	6	0	88	7	67
2011	CR-04	57	27	5	2	9	0	84	11	44
2011	CR-05	57	38	5	0	0	0	95	0	21
2008	CR	55	41	4	0	0	0	96	0	56
2008	CR-03	59	35	6	0	0	0	94	0	17
2008	CR-04	42	54	4	0	0	0	96	0	24
2008	CR-05	79	21	0	0	0	0	100	0	14

Question 51. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	44	26	15	9	6	0	70	15	54
2019	CR-04	47	25	14	8	6	0	72	14	36
2019	CR-05	44	31	6	13	6	0	75	19	16
2018	CR	45	20	18	10	6	0	65	16	49
2018	CR-04	49	20	17	6	9	0	69	14	35
2018	CR-05	38	23	23	15	0	0	62	15	13
2017	CR	46	26	15	7	3	2	74	10	58
2017	CR-04	51	24	14	7	5	0	75	11	43
2017	CR-05	36	36	14	7	0	7	77	8	14
2014	CR	38	33	16	10	3	0	71	13	63
2014	CR-04	44	28	17	9	2	0	72	11	47
2011	CR	49	30	6	7	7	0	79	15	67
2011	CR-04	50	27	7	5	11	0	77	16	44
2011	CR-05	48	33	5	14	0	0	81	14	21

Question 52. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	41	33	11	15	0	0	74	15	54
2019	CR-04	44	28	11	17	0	0	72	17	36
2019	CR-05	38	38	13	13	0	0	75	13	16
2018	CR	46	27	17	4	6	0	73	10	48
2018	CR-04	49	23	20	3	6	0	71	9	35
2018	CR-05	42	42	8	0	8	0	83	8	12
2017	CR	41	31	19	5	2	2	74	7	58
2017	CR-04	44	31	18	2	2	2	77	5	43
2017	CR-05	36	36	14	14	0	0	72	14	14
2014	CR	40	40	16	3	2	0	79	5	63
2014	CR-04	44	34	17	2	2	0	79	4	47
2011	CR	52	27	6	7	7	0	79	15	67
2011	CR-04	52	25	7	5	11	0	77	16	44
2011	CR-05	48	33	5	14	0	0	81	14	21
2008	CR	53	25	11	7	4	2	79	11	57
2008	CR-03	47	29	6	6	6	6	81	13	17
2008	CR-04	50	29	13	8	0	0	79	8	24
2008	CR-05	64	14	7	7	7	0	79	14	14

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	35	22	19	15	6	4	0	60	21	54
2019	CR-04	39	22	19	14	3	3	0	63	17	36
2019	CR-05	31	25	13	19	13	0	0	56	31	16
2018	CR	43	24	10	10	8	2	2	70	19	49
2018	CR-04	51	23	11	9	6	0	0	74	14	35
2018	CR-05	23	31	8	15	8	8	8	64	27	13
2017	CR	40	16	12	12	9	10	0	63	23	57
2017	CR-04	45	17	12	12	7	7	0	67	20	42
2017	CR-05	29	14	7	14	14	21	0	55	36	14
2014	CR	46	27	10	10	6	2	0	74	16	63
2014	CR-04	53	21	6	9	9	2	0	76	17	47
2011	CR	48	19	15	7	7	3	0	69	15	67
2011	CR-04	50	18	16	2	11	2	0	70	14	44
2011	CR-05	43	24	14	19	0	0	0	67	19	21
2008	CR	40	25	9	11	7	9	0	71	19	57
2008	CR-03	41	18	0	12	12	18	0	71	29	17
2008	CR-04	33	38	13	8	4	4	0	74	13	24
2008	CR-05	50	7	14	14	7	7	0	62	23	14

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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	35	26	19	7	4	9	67	12	54
2019	CR-04	39	25	14	8	6	8	70	15	36
2019	CR-05	31	25	25	6	0	13	64	7	16

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	37	31	11	6	13	2	0	70	19	54
2019	CR-04	47	22	8	8	11	3	0	71	20	36
2019	CR-05	19	50	19	0	13	0	0	69	13	16
2018	CR	41	31	14	10	4	0	0	71	14	49
2018	CR-04	46	23	14	14	3	0	0	69	17	35
2018	CR-05	31	54	15	0	0	0	0	85	0	13
2017	CR	38	37	12	3	7	2	2	77	11	58
2017	CR-04	32	38	14	2	9	2	3	73	12	43
2017	CR-05	57	36	0	7	0	0	0	93	7	14
2014	CR	46	29	8	6	5	6	0	80	12	63
2014	CR-04	42	30	9	6	6	6	0	77	14	47
2011	CR	43	30	15	7	4	0	0	73	12	67
2011	CR-04	41	27	18	9	5	0	0	68	14	44
2011	CR-05	43	38	10	5	5	0	0	81	10	21
2008	CR	64	13	13	4	5	2	0	78	9	55
2008	CR-03	65	18	0	6	12	0	0	82	18	17
2008	CR-04	63	13	25	0	0	0	0	75	0	24
2008	CR-05	69	8	0	8	8	8	0	83	17	13

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	43	31	6	6	13	2	75	19	54
2019	CR-04	50	22	6	8	11	3	74	20	36
2019	CR-05	31	50	6	0	13	0	81	13	16
2018	CR	35	33	16	12	2	2	69	15	49
2018	CR-04	37	26	14	17	3	3	65	21	35
2018	CR-05	23	54	23	0	0	0	77	0	13
2017	CR	36	36	17	2	7	2	74	9	58
2017	CR-04	37	33	19	2	7	2	72	9	43
2017	CR-05	36	43	14	0	7	0	79	7	14
2014	CR	44	32	6	10	5	3	79	15	63
2014	CR-04	44	34	6	11	0	4	82	11	47
2011	CR	43	27	9	16	4	0	70	21	67
2011	CR-04	41	25	11	18	5	0	66	23	44
2011	CR-05	43	33	5	14	5	0	76	19	21
2008	CR	60	22	7	5	5	0	82	11	55
2008	CR-03	65	18	0	6	12	0	82	18	17
2008	CR-04	58	25	13	4	0	0	83	4	24
2008	CR-05	62	23	8	8	0	0	85	8	13

Question 31. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	48	20	7	11	9	4	71	21	54
2019	CR-04	50	14	8	11	11	6	68	24	36
2019	CR-05	50	31	6	6	6	0	81	13	16
2018	CR	41	35	8	8	8	0	76	16	49
2018	CR-04	46	31	6	9	9	0	77	17	35
2018	CR-05	31	46	15	8	0	0	77	8	13
2017	CR	46	31	9	7	7	0	78	14	58
2017	CR-04	42	33	9	9	7	0	75	16	43
2017	CR-05	57	29	7	0	7	0	86	7	14
2014	CR	49	30	8	5	8	0	79	13	63
2014	CR-04	47	28	11	6	9	0	74	15	47

Senior management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	35	30	7	15	9	4	0	67	25	54
2019	CR-04	39	31	6	8	11	6	0	74	21	36
2019	CR-05	31	31	6	25	6	0	0	63	31	16
2018	CR	41	20	20	6	8	4	0	64	15	49
2018	CR-04	46	17	20	9	9	0	0	63	17	35
2018	CR-05	31	31	23	0	0	15	0	73	0	13
2017	CR	31	38	19	3	7	2	0	70	10	58
2017	CR-04	37	33	16	5	9	0	0	70	14	43
2017	CR-05	14	50	28	0	0	7	0	69	0	14
2014	CR	28	37	10	10	6	10	0	72	18	63
2014	CR-04	32	34	9	9	6	11	0	74	17	47
2011	CR	30	30	15	10	10	3	1	63	22	67
2011	CR-04	30	27	18	11	9	2	2	60	21	44
2011	CR-05	29	38	10	10	14	0	0	67	24	21

Question 35. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	39	24	13	9	13	2	64	23	54
2019	CR-04	42	25	11	6	14	3	69	20	36
2019	CR-05	38	25	6	19	13	0	63	31	16
2018	CR	41	20	12	14	12	0	61	27	49
2018	CR-04	43	20	11	11	14	0	63	26	35
2018	CR-05	38	23	15	23	0	0	62	23	13
2017	CR	33	40	7	10	10	0	73	21	58
2017	CR-04	32	42	9	5	12	0	75	16	43
2017	CR-05	36	29	0	28	7	0	64	36	14
2014	CR	25	38	18	8	8	3	65	16	63
2014	CR-04	27	38	15	9	9	2	67	17	47
2011	CR	37	33	12	9	9	0	70	18	67
2011	CR-04	32	32	18	7	11	0	64	18	44
2011	CR-05	48	33	0	14	5	0	81	19	21
2008	CR	36	32	16	5	7	4	70	13	56
2008	CR-03	41	29	12	6	6	6	75	13	17
2008	CR-04	29	29	29	0	8	4	61	9	24
2008	CR-05	38	46	0	8	8	0	85	15	13

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	30	22	13	17	13	6	55	31	54
2019	CR-04	33	19	11	14	14	8	58	30	36
2019	CR-05	25	31	6	25	13	0	56	38	16
2018	CR	31	22	22	14	8	2	54	23	49
2018	CR-04	34	14	26	11	11	3	50	24	35
2018	CR-05	23	46	15	15	0	0	69	15	13
2017	CR	26	30	14	12	10	8	61	24	58
2017	CR-04	25	26	16	9	12	11	58	23	43
2017	CR-05	29	36	7	22	7	0	64	29	14
2014	CR	22	41	19	8	5	5	67	13	63
2014	CR-04	21	41	19	11	4	4	64	16	47
2011	CR	22	43	12	9	7	6	70	17	67
2011	CR-04	18	41	14	9	11	7	63	22	44
2011	CR-05	24	52	10	10	0	5	80	10	21
2008	CR	30	32	14	4	11	9	69	16	56
2008	CR-03	41	35	6	0	6	12	87	7	17
2008	CR-04	25	25	25	4	8	13	57	14	24
2008	CR-05	31	46	0	8	15	0	77	23	13

Question 37. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	33	24	6	22	13	2	58	36	54
2019	CR-04	39	19	8	17	14	3	60	31	36
2019	CR-05	25	38	0	25	13	0	63	38	16
2018	CR	25	29	19	17	10	0	54	27	48
2018	CR-04	29	24	21	15	12	0	53	26	34
2018	CR-05	15	46	15	15	8	0	62	23	13
2017	CR	21	37	19	15	7	2	58	23	58
2017	CR-04	25	36	16	12	9	2	62	21	43
2017	CR-05	7	43	21	29	0	0	50	29	14
2014	CR	25	40	16	5	11	3	67	16	63
2014	CR-04	25	38	17	6	11	2	65	17	47
2011	CR	22	40	13	9	10	4	66	20	67
2011	CR-04	20	34	16	9	16	5	57	26	44
2011	CR-05	24	52	10	10	0	5	80	10	21
2008	CR	42	28	12	7	9	2	71	16	57
2008	CR-03	47	29	12	0	6	6	81	6	17
2008	CR-04	29	29	21	13	8	0	58	21	24
2008	CR-05	57	29	0	7	7	0	86	14	14

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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	35	33	6	17	9	0	69	26	54
2019	CR-04	36	33	6	14	11	0	69	25	36
2019	CR-05	38	31	6	19	6	0	69	25	16
2018	CR	27	39	8	18	8	0	65	27	49
2018	CR-04	34	26	9	23	9	0	60	31	35
2018	CR-05	8	77	8	8	0	0	85	8	13
2017	CR	29	40	9	17	5	0	69	22	58
2017	CR-04	30	40	12	14	5	0	70	18	43
2017	CR-05	29	43	0	21	7	0	72	28	14
2014	CR	27	40	11	6	16	0	67	22	63
2014	CR-04	23	45	9	6	17	0	68	23	47
2011	CR	27	40	13	9	9	1	68	18	67
2011	CR-04	27	30	18	9	14	2	58	23	44
2011	CR-05	24	62	5	10	0	0	86	10	21

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	40	36	11	8	6	0	75	13	53
2019	CR-04	49	26	14	6	6	0	74	11	35
2019	CR-05	25	56	6	6	6	0	81	13	16
2018	CR	39	41	8	6	4	2	81	10	49
2018	CR-04	37	40	11	6	6	0	77	11	35
2018	CR-05	38	46	0	8	0	8	92	8	13
2017	CR	37	53	2	7	2	0	90	9	57
2017	CR-04	40	53	2	2	2	0	93	5	42
2017	CR-05	29	57	0	14	0	0	86	14	14

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	41	30	9	11	9	0	0	70	20	54
2019	CR-04	47	25	11	8	8	0	0	72	17	36
2019	CR-05	31	38	6	19	6	0	0	69	25	16
2018	CR	38	29	15	15	4	0	0	67	19	48
2018	CR-04	47	15	18	18	3	0	0	62	21	34
2018	CR-05	15	69	8	8	0	0	0	85	8	13
2017	CR	38	35	14	9	5	0	0	73	14	58
2017	CR-04	37	33	16	9	5	0	0	70	14	43
2017	CR-05	43	43	0	7	7	0	0	86	14	14
2014	CR	35	37	10	8	10	2	0	73	18	63
2014	CR-04	32	41	6	11	9	2	0	74	20	47
2011	CR	31	42	10	7	7	1	0	74	15	67
2011	CR-04	27	41	14	9	9	0	0	68	18	44
2011	CR-05	38	43	5	5	5	5	0	85	10	21
2008	CR	55	25	9	2	5	2	2	83	8	55
2008	CR-03	35	41	6	0	12	0	6	81	13	17
2008	CR-04	67	13	17	0	0	4	0	83	0	24
2008	CR-05	62	31	0	8	0	0	0	92	8	13

Job fit and development

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	33	33	9	13	11	0	0	67	24	54
2019	CR-04	36	31	14	11	8	0	0	67	19	36
2019	CR-05	31	38	0	13	19	0	0	69	31	16
2018	CR	29	45	10	6	8	2	0	75	15	49
2018	CR-04	34	40	11	6	9	0	0	74	14	35
2018	CR-05	15	54	8	8	8	8	0	75	17	13
2017	CR	36	45	5	10	3	0	0	81	14	58
2017	CR-04	39	40	7	9	5	0	0	79	14	43
2017	CR-05	29	65	0	7	0	0	0	93	7	14
2014	CR	30	45	10	5	11	0	0	75	16	63
2014	CR-04	32	41	13	4	11	0	0	72	15	47
2011	CR	33	39	9	9	9	0	1	73	18	67
2011	CR-04	32	34	11	9	11	0	2	67	21	44
2011	CR-05	33	48	5	10	5	0	0	81	14	21
2008	CR	32	46	7	11	4	0	0	79	14	56
2008	CR-03	41	35	6	12	6	0	0	76	18	17
2008	CR-04	25	50	13	8	4	0	0	75	13	24
2008	CR-05	36	50	0	14	0	0	0	86	14	14

Question 44. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	30	26	17	9	13	4	59	24	53
2019	CR-04	34	20	17	9	17	3	56	26	35
2019	CR-05	25	38	19	13	6	0	63	19	16
2018	CR	27	27	14	10	14	8	58	27	49
2018	CR-04	34	17	14	14	14	6	55	30	35
2018	CR-05	8	54	15	0	8	15	73	9	13
2017	CR	28	25	24	14	3	7	56	18	58
2017	CR-04	28	22	25	14	2	9	54	18	43
2017	CR-05	29	29	22	14	7	0	57	21	14
2014	CR	28	27	18	10	14	3	57	25	63
2014	CR-04	30	26	17	9	15	4	58	25	47
2011	CR	33	30	16	6	10	4	66	17	67
2011	CR-04	30	32	16	7	14	2	63	21	44
2011	CR-05	38	24	19	5	5	10	68	11	21
2008	CR	36	34	14	11	4	2	71	15	56
2008	CR-03	47	24	18	0	12	0	71	12	17
2008	CR-04	25	42	17	13	0	4	70	13	24
2008	CR-05	43	36	0	21	0	0	79	21	14

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	20	30	11	9	22	6	2	54	34	54
2019	CR-04	28	25	14	8	19	6	0	56	29	36
2019	CR-05	6	38	6	13	31	0	6	47	47	16
2018	CR	22	24	22	10	16	2	2	49	28	49
2018	CR-04	29	26	20	9	14	3	0	56	24	35
2018	CR-05	8	23	31	15	15	0	8	33	33	13
2017	CR	22	25	12	20	15	5	0	50	38	58
2017	CR-04	26	24	12	14	21	5	0	52	36	43
2017	CR-05	14	29	7	43	0	7	0	46	46	14
2014	CR	22	22	19	10	25	2	0	45	36	63
2014	CR-04	21	26	19	11	21	2	0	48	33	47
2011	CR	22	36	9	9	19	0	4	61	30	67
2011	CR-04	18	39	7	9	23	0	5	60	33	44
2011	CR-05	29	33	14	5	14	0	5	65	20	21
2008	CR	36	30	14	13	5	0	2	67	18	56
2008	CR-03	29	35	12	6	12	0	6	69	19	17
2008	CR-04	25	38	25	13	0	0	0	63	13	24
2008	CR-05	64	14	0	21	0	0	0	79	21	14

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	61	20	9	4	4	2	83	8	54
2019	CR-04	69	19	0	3	6	3	91	9	36
2019	CR-05	50	25	19	6	0	0	75	6	16

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	56	13	7	4	4	17	86	5	54
2019	CR-04	56	11	0	6	6	22	92	8	36
2019	CR-05	56	19	19	0	0	6	80	0	16

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	43	33	7	4	4	4	6	84	8	54
2019	CR-04	47	28	8	0	3	6	8	87	3	36
2019	CR-05	38	38	6	13	6	0	0	75	19	16

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	43	24	15	2	4	7	6	77	6	54
2019	CR-04	44	17	17	3	0	11	8	76	3	36
2019	CR-05	44	31	13	0	13	0	0	75	13	16

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	37	17	22	4	7	7	6	62	13	54
2019	CR-04	39	14	17	3	8	11	8	66	14	36
2019	CR-05	31	25	31	6	6	0	0	56	13	16

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	57	15	13	2	2	8	4	81	4	53
2019	CR-04	56	14	11	3	0	11	6	83	3	36
2019	CR-05	53	20	20	0	7	0	0	73	7	15

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	61	9	4	6	6	9	6	83	13	54
2019	CR-04	64	3	6	8	3	11	6	80	13	36
2019	CR-05	56	19	0	0	13	6	6	86	14	16

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	64	13	6	4	4	9	89	4	53
2019	CR-04	57	11	9	6	3	14	83	7	35
2019	CR-05	75	19	0	0	6	0	100	0	16

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	28	41	11	9	7	2	2	71	17	54
2019	CR-04	28	42	11	11	3	3	3	74	15	36
2019	CR-05	31	38	6	6	19	0	0	69	25	16
2018	CR	26	45	19	4	4	0	2	72	9	47
2018	CR-04	33	39	21	0	6	0	0	73	6	33
2018	CR-05	8	62	8	15	0	0	8	75	17	13
2017	CR	27	42	10	15	5	0	0	69	20	58
2017	CR-04	25	49	9	12	5	0	0	75	16	43
2017	CR-05	36	21	14	21	7	0	0	57	28	14
2014	CR	25	43	10	14	6	0	2	69	21	63
2014	CR-04	23	45	13	11	6	0	2	69	17	47
2011	CR	36	39	10	7	7	0	0	75	15	67
2011	CR-04	36	34	9	9	11	0	0	70	20	44
2011	CR-05	38	52	10	0	0	0	0	90	0	21

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	31	28	28	11	2	59	13	54
2019	CR-04	31	22	31	14	3	53	17	36
2019	CR-05	38	38	19	6	0	75	6	16
2018	CR	33	35	17	6	8	69	15	48
2018	CR-04	41	26	18	3	12	68	15	34
2018	CR-05	15	62	15	8	0	77	8	13
2017	CR	29	35	15	15	5	64	21	58
2017	CR-04	28	35	18	12	7	63	19	43
2017	CR-05	36	36	7	21	0	72	21	14
2014	CR	36	35	13	13	3	71	16	63
2014	CR-04	34	36	13	13	4	70	17	47

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	41	39	11	4	4	2	0	81	8	54
2019	CR-04	47	31	11	3	6	3	0	80	9	36
2019	CR-05	31	50	13	6	0	0	0	81	6	16
2018	CR	35	42	10	2	8	0	2	79	11	48
2018	CR-04	44	35	12	0	9	0	0	79	9	34
2018	CR-05	15	54	8	8	8	0	8	75	17	13
2017	CR	33	49	10	3	3	2	0	83	7	58
2017	CR-04	35	49	12	2	2	0	0	84	5	43
2017	CR-05	29	43	7	7	7	7	0	77	15	14
2014	CR	38	37	11	10	5	0	0	75	14	63
2014	CR-04	36	36	15	9	4	0	0	72	13	47
2011	CR	52	36	5	2	5	2	0	89	6	66
2011	CR-04	55	32	5	0	7	2	0	88	7	44
2011	CR-05	43	48	5	5	0	0	0	90	5	21

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	22	44	13	13	6	2	0	68	19	54
2019	CR-04	22	47	14	14	3	0	0	69	17	36
2019	CR-05	25	31	13	13	13	6	0	60	27	16
2018	CR	29	31	17	6	10	4	2	64	18	48
2018	CR-04	37	26	14	9	11	3	0	65	21	35
2018	CR-05	8	50	25	0	0	8	8	70	0	12
2017	CR	15	35	26	7	7	10	0	56	15	58
2017	CR-04	14	40	28	2	7	9	0	59	10	43
2017	CR-05	21	22	14	21	7	14	0	50	33	14

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	36	30	17	8	8	2	67	15	53
2019	CR-04	40	29	14	6	9	3	71	15	35
2019	CR-05	31	38	19	13	0	0	69	13	16
2018	CR	49	33	10	6	2	0	82	8	49
2018	CR-04	46	29	14	9	3	0	74	11	35
2018	CR-05	62	38	0	0	0	0	100	0	13
2017	CR	46	30	17	3	3	0	76	7	58
2017	CR-04	51	26	16	2	5	0	77	7	43
2017	CR-05	36	43	14	7	0	0	79	7	14
2014	CR	43	38	13	2	3	2	82	5	63
2014	CR-04	38	43	13	2	2	2	83	4	47
2011	CR	51	30	7	6	6	0	81	12	67
2011	CR-04	50	27	9	5	9	0	77	14	44
2011	CR-05	48	38	5	10	0	0	86	10	21

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	57	26	11	4	2	0	83	6	54
2019	CR-04	67	25	6	3	0	0	92	3	36
2019	CR-05	38	31	25	6	0	0	69	6	16
2018	CR	59	22	12	4	2	0	82	6	49
2018	CR-04	66	23	6	3	3	0	89	6	35
2018	CR-05	46	23	23	8	0	0	69	8	13
2017	CR	55	36	8	0	0	0	92	0	58
2017	CR-04	54	42	5	0	0	0	95	0	43
2017	CR-05	57	21	21	0	0	0	79	0	14
2014	CR	55	37	3	2	2	2	94	3	63
2014	CR-04	57	38	0	0	2	2	98	2	47
2011	CR	60	27	9	3	1	0	87	4	67
2011	CR-04	66	23	9	0	2	0	89	2	44
2011	CR-05	43	38	10	10	0	0	81	10	21
2008	CR	43	34	14	4	5	0	77	9	56
2008	CR-03	53	18	18	6	6	0	71	12	17
2008	CR-04	38	42	13	4	4	0	79	8	24
2008	CR-05	43	43	7	0	7	0	86	7	14

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	54	19	7	6	6	0	9	80	12	54
2019	CR-04	50	19	8	6	8	0	8	76	15	36
2019	CR-05	69	13	0	6	0	0	13	93	7	16
2017	CR	45	14	9	16	12	3	2	61	29	58
2017	CR-04	44	7	9	17	16	5	2	55	35	43
2017	CR-05	43	36	7	14	0	0	0	79	14	14
2014	CR	51	21	11	8	0	3	6	79	9	63
2014	CR-04	47	23	13	4	0	4	8	80	5	47
2011	CR	49	24	10	6	6	1	3	77	13	67
2011	CR-04	48	20	14	5	9	2	2	71	14	44
2011	CR-05	57	33	5	5	0	0	0	90	5	21

Mobility and retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2019	CR	26	30	44	54
2019	CR-04	19	33	47	36
2019	CR-05	44	13	44	16
2018	CR	18	31	51	49
2018	CR-04	14	37	49	35
2018	CR-05	31	15	54	13
2017	CR	21	32	47	56
2017	CR-04	12	36	52	41
2017	CR-05	43	21	36	14
2014	CR	24	38	38	63
2014	CR-04	23	43	34	47
2011	CR	37	25	37	67
2011	CR-04	36	27	36	44
2011	CR-05	43	19	38	21

Question 55. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2019	CR	29	21	29	7	14	0	14
2017	CR	8	34	41	0	8	8	12
2014	CR	13	19	47	0	9999	20	15
2014	CR-04	18	26	37	0	9999	18	11
2011	CR	24	28	20	4	9999	24	25
2011	CR-04	6	31	25	6	9999	31	16

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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	52	44	2	2	0	0	96	2	54
2019	CR-04	58	36	3	3	0	0	94	3	36
2019	CR-05	44	56	0	0	0	0	100	0	16
2018	CR	57	34	9	0	0	0	91	0	47
2018	CR-04	67	27	6	0	0	0	94	0	33
2018	CR-05	38	46	15	0	0	0	85	0	13
2017	CR	60	31	7	0	2	0	92	2	58
2017	CR-04	69	24	5	0	2	0	93	2	43
2017	CR-05	36	57	7	0	0	0	93	0	14
2014	CR	57	29	8	3	2	2	87	5	63
2014	CR-04	62	23	9	4	2	0	85	6	47
2011	CR	54	36	9	0	1	0	90	1	67
2011	CR-04	55	32	11	0	2	0	86	2	44
2011	CR-05	52	43	5	0	0	0	95	0	21
2008	CR	71	23	2	2	2	0	95	4	56
2008	CR-03	76	24	0	0	0	0	100	0	17
2008	CR-04	63	29	4	4	0	0	92	4	24
2008	CR-05	86	7	0	0	7	0	93	7	14

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	41	35	13	7	4	0	76	11	54
2019	CR-04	47	28	14	8	3	0	75	11	36
2019	CR-05	25	50	13	6	6	0	75	13	16
2018	CR	27	47	18	6	2	0	73	8	49
2018	CR-04	29	46	17	6	3	0	74	9	35
2018	CR-05	23	46	23	8	0	0	69	8	13
2017	CR	27	52	19	2	0	0	79	2	58
2017	CR-04	30	54	14	2	0	0	84	2	43
2017	CR-05	21	50	28	0	0	0	72	0	14
2014	CR	38	38	16	2	3	3	79	5	63
2014	CR-04	36	41	17	0	4	2	79	4	47
2011	CR	30	43	13	6	7	0	73	13	67
2011	CR-04	30	41	14	5	11	0	70	16	44
2011	CR-05	29	48	14	10	0	0	76	10	21

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	8	19	19	32	19	0	4	53	27	53
2019	CR-04	6	17	17	31	25	0	6	59	24	36
2019	CR-05	13	25	25	31	6	0	0	38	38	16
2018	CR	10	19	29	25	6	4	6	35	33	48
2018	CR-04	6	15	32	32	3	6	6	40	23	34
2018	CR-05	15	31	23	8	15	0	8	25	50	13
2017	CR	3	20	27	28	14	0	7	45	26	58
2017	CR-04	5	18	28	28	14	0	7	46	25	43
2017	CR-05	0	28	29	29	7	0	7	39	30	14
2014	CR	6	13	33	21	22	0	5	45	20	63
2014	CR-04	4	15	36	17	23	0	4	42	20	47
2011	CR	3	11	25	29	25	0	8	58	15	65
2011	CR-04	5	12	24	29	21	0	10	55	18	42
2011	CR-05	0	10	29	33	24	0	5	60	10	21
2008	CR	4	29	23	34	7	4	0	43	33	56
2008	CR-03	6	24	12	35	18	6	0	56	31	17
2008	CR-04	4	33	29	29	4	0	0	33	38	24
2008	CR-05	0	21	29	43	0	7	0	46	23	14

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	17	15	19	17	25	4	4	45	35	53
2019	CR-04	14	17	19	11	31	3	6	45	33	36
2019	CR-05	25	13	19	25	13	6	0	40	40	16
2018	CR	20	20	18	18	12	6	4	34	45	49
2018	CR-04	14	20	20	23	14	3	6	41	38	35
2018	CR-05	31	23	15	8	8	15	0	18	64	13
2017	CR	10	17	17	28	19	0	7	51	30	57
2017	CR-04	7	18	18	28	21	0	7	53	27	43
2017	CR-05	23	15	15	31	8	0	8	42	41	13
2014	CR	6	5	34	23	26	5	2	52	12	62
2014	CR-04	4	4	33	22	28	7	2	55	10	46
2011	CR	8	9	17	20	35	3	8	62	19	65
2011	CR-04	10	10	19	10	38	5	10	56	22	42
2011	CR-05	5	10	14	43	29	0	0	71	14	21
2008	CR	5	22	16	29	16	5	5	51	31	55
2008	CR-03	6	13	19	25	25	6	6	57	21	16
2008	CR-04	4	29	17	33	8	0	8	45	36	24
2008	CR-05	7	14	14	29	21	14	0	58	25	14

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	6	11	28	28	19	4	4	51	18	53
2019	CR-04	3	11	28	25	22	6	6	53	16	36
2019	CR-05	13	13	31	31	13	0	0	44	25	16
2018	CR	4	22	14	27	16	8	8	51	32	49
2018	CR-04	3	20	11	34	17	6	9	60	27	35
2018	CR-05	8	31	23	8	8	15	8	20	50	13
2017	CR	9	3	19	33	19	7	10	63	14	58
2017	CR-04	7	0	18	38	18	5	14	69	8	43
2017	CR-05	14	14	21	21	14	14	0	42	33	14
2014	CR	3	11	22	30	22	6	5	59	16	63
2014	CR-04	0	6	26	32	21	9	6	62	8	47
2011	CR	3	8	18	29	34	2	6	68	12	65
2011	CR-04	2	7	17	26	36	2	10	70	11	42
2011	CR-05	5	10	24	38	24	0	0	62	14	21
2008	CR	4	9	22	33	22	4	7	61	14	55
2008	CR-03	6	12	12	35	24	6	6	67	20	17
2008	CR-04	4	9	30	30	22	0	4	55	14	23
2008	CR-05	0	7	14	36	21	7	14	73	9	14

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	2	9	21	26	36	0	6	66	12	53
2019	CR-04	3	3	22	28	36	0	8	70	6	36
2019	CR-05	0	19	19	25	38	0	0	63	19	16
2018	CR	0	11	19	32	30	4	4	67	12	47
2018	CR-04	0	6	12	41	32	3	6	81	6	34
2018	CR-05	0	25	33	8	25	8	0	36	27	12
2017	CR	3	5	26	30	29	2	5	63	9	58
2017	CR-04	5	7	21	31	28	2	7	64	13	43
2017	CR-05	0	0	43	29	29	0	0	57	0	14
2014	CR	0	2	23	37	30	3	5	74	2	62
2014	CR-04	0	2	20	37	30	4	7	76	2	46
2011	CR	2	6	14	35	35	2	6	77	8	65
2011	CR-04	2	5	5	40	36	2	10	86	8	42
2011	CR-05	0	10	33	24	33	0	0	57	10	21
2008	CR	2	5	22	31	33	2	5	69	8	55
2008	CR-03	6	6	12	12	53	6	6	73	13	17
2008	CR-04	0	4	35	39	22	0	0	61	4	23
2008	CR-05	0	0	14	43	29	0	14	83	0	14

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	6	17	21	15	37	2	2	54	24	52
2019	CR-04	9	14	23	11	37	3	3	52	24	35
2019	CR-05	0	25	19	19	38	0	0	56	25	16
2018	CR	14	14	31	14	18	2	6	36	31	49
2018	CR-04	9	9	37	17	20	3	6	41	19	35
2018	CR-05	23	31	15	8	15	0	8	25	58	13
2017	CR	12	7	23	28	21	2	7	54	21	57
2017	CR-04	12	2	26	27	21	2	10	55	16	42
2017	CR-05	14	21	7	36	21	0	0	57	35	14
2014	CR	8	11	25	22	25	2	6	52	21	63
2014	CR-04	6	13	23	21	26	2	9	52	22	47
2011	CR	8	15	18	29	23	2	6	56	25	66
2011	CR-04	12	14	16	26	23	2	7	54	28	43
2011	CR-05	0	19	24	38	14	0	5	55	20	21
2008	CR	9	9	20	24	25	5	7	56	21	55
2008	CR-03	12	12	0	12	47	12	6	71	29	17
2008	CR-04	9	9	22	43	9	0	9	57	19	23
2008	CR-05	7	0	43	7	29	7	7	42	8	14

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	13	20	19	20	20	2	6	44	36	54
2019	CR-04	11	14	19	22	25	0	8	52	27	36
2019	CR-05	13	38	19	13	13	6	0	27	53	16
2018	CR	24	18	18	18	8	8	4	30	49	49
2018	CR-04	23	20	14	23	9	6	6	35	48	35
2018	CR-05	23	15	31	8	8	15	0	18	45	13
2017	CR	15	16	22	24	12	7	4	40	35	58
2017	CR-04	9	19	21	23	14	9	5	43	33	43
2017	CR-05	35	7	29	22	7	0	0	29	43	14
2014	CR	11	19	22	22	18	3	5	43	33	63
2014	CR-04	11	19	19	21	19	4	6	45	33	47
2011	CR	6	21	24	22	19	1	6	45	29	67
2011	CR-04	7	23	25	16	23	2	5	41	32	44
2011	CR-05	5	14	19	38	14	0	10	58	21	21
2008	CR	11	16	33	20	7	5	7	31	31	55
2008	CR-03	18	6	41	18	6	6	6	27	27	17
2008	CR-04	9	26	26	22	9	0	9	33	38	23
2008	CR-05	7	7	36	21	7	14	7	36	18	14

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	9	17	25	25	17	2	6	45	29	53
2019	CR-04	11	17	22	17	22	3	8	44	31	36
2019	CR-05	6	19	31	38	6	0	0	44	25	16
2018	CR	6	16	31	18	16	4	8	40	26	49
2018	CR-04	6	14	29	23	17	3	9	45	23	35
2018	CR-05	8	23	31	8	15	8	8	27	36	13
2017	CR	7	17	17	30	17	7	4	53	27	57
2017	CR-04	2	19	17	31	19	7	5	57	24	42
2017	CR-05	21	14	21	29	7	7	0	39	38	14
2014	CR	3	16	19	35	21	0	5	59	20	62
2014	CR-04	4	13	19	34	23	0	6	61	18	47

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	4	11	34	25	23	2	2	49	16	53
2019	CR-04	6	14	28	28	19	3	3	50	21	36
2019	CR-05	0	6	50	13	31	0	0	44	6	16

Question 40. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	28	22	20	22	6	2	51	28	54
2019	CR-04	33	14	19	25	6	3	49	31	36
2019	CR-05	19	38	19	19	6	0	56	25	16

Respectful workplace

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	43	26	9	11	9	0	70	21	53
2019	CR-04	43	26	9	11	11	0	69	23	35
2019	CR-05	50	31	0	13	6	0	81	19	16
2018	CR	38	29	10	15	8	0	67	23	48
2018	CR-04	35	26	12	18	9	0	62	26	34
2018	CR-05	46	38	8	8	0	0	85	8	13
2017	CR	24	37	14	14	10	2	62	24	58
2017	CR-04	21	38	16	14	9	2	60	23	43
2017	CR-05	36	36	7	7	14	0	72	21	14
2014	CR	38	33	10	5	14	0	71	19	63
2014	CR-04	30	36	11	6	17	0	66	23	47

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	42	35	10	8	6	77	13	52
2019	CR-04	44	35	6	6	9	79	15	34
2019	CR-05	38	31	19	13	0	69	13	16
2018	CR	44	29	8	13	6	73	19	48
2018	CR-04	41	29	6	18	6	71	24	34
2018	CR-05	54	31	15	0	0	85	0	13
2017	CR	38	35	5	10	10	74	21	57
2017	CR-04	35	34	7	12	12	69	23	42
2017	CR-05	50	36	0	7	7	86	14	14
2014	CR	34	47	11	6	2	81	8	62
2014	CR-04	31	45	15	9	0	76	9	46

Question 23. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	40	30	13	11	4	2	71	15	53
2019	CR-04	40	29	11	14	3	3	71	18	35
2019	CR-05	44	31	13	6	6	0	75	13	16
2018	CR	23	35	23	13	6	0	58	19	48
2018	CR-04	29	24	26	15	6	0	53	21	34
2018	CR-05	8	69	15	8	0	0	77	8	13

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	43	30	11	11	4	2	74	15	54
2019	CR-04	44	28	11	11	3	3	74	14	36
2019	CR-05	38	38	13	6	6	0	75	13	16
2018	CR	39	29	14	10	6	2	69	17	49
2018	CR-04	46	23	14	9	9	0	69	17	35
2018	CR-05	23	38	15	15	0	8	67	17	13
2017	CR	31	40	22	2	3	2	72	5	58
2017	CR-04	30	38	23	2	5	2	69	7	43
2017	CR-05	36	43	22	0	0	0	78	0	14
2014	CR	44	40	11	5	0	0	84	5	63
2014	CR-04	49	32	15	4	0	0	81	4	47
2011	CR	42	40	9	6	3	0	82	9	67
2011	CR-04	34	43	9	9	5	0	77	14	44
2011	CR-05	57	33	10	0	0	0	90	0	21

Question 49. My department or agency implements activities and practices that support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	43	20	20	9	6	0	2	64	15	54
2019	CR-04	44	17	28	8	3	0	0	61	11	36
2019	CR-05	38	31	6	6	13	0	6	73	20	16
2018	CR	41	22	12	10	10	2	2	66	21	49
2018	CR-04	43	20	9	14	11	3	0	65	26	35
2018	CR-05	38	23	23	0	8	0	8	67	8	13
2017	CR	36	35	15	3	5	3	2	75	9	58
2017	CR-04	32	38	16	2	7	5	0	74	10	43
2017	CR-05	50	21	14	7	0	0	7	77	8	14
2014	CR	51	24	13	5	2	3	2	80	7	62
2014	CR-04	54	20	13	7	2	4	0	77	9	46

Question 50. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	52	28	6	13	2	80	15	54
2019	CR-04	56	22	8	11	3	78	14	36
2019	CR-05	50	31	0	19	0	81	19	16
2018	CR	43	35	12	6	4	78	10	49
2018	CR-04	46	31	11	6	6	77	11	35
2018	CR-05	38	46	15	0	0	85	0	13
2017	CR	46	38	8	5	2	85	7	58
2017	CR-04	44	42	9	2	2	86	5	43
2017	CR-05	57	22	7	14	0	79	14	14
2014	CR	51	37	8	3	2	87	5	63
2014	CR-04	51	34	11	2	2	85	4	47
2011	CR	57	31	3	1	7	88	9	67
2011	CR-04	52	34	5	0	9	86	9	44
2011	CR-05	62	29	0	5	5	90	10	21
2008	CR	63	23	7	4	4	86	7	57
2008	CR-03	59	29	0	6	6	88	12	17
2008	CR-04	58	25	13	4	0	83	4	24
2008	CR-05	79	14	7	0	0	93	0	14

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	19	21	13	19	15	4	9	46	39	53
2019	CR-04	20	17	11	17	17	6	11	45	41	35
2019	CR-05	19	31	6	25	13	0	6	53	40	16
2018	CR	21	38	17	10	8	4	2	62	20	48
2018	CR-04	21	35	18	12	9	6	0	59	22	34
2018	CR-05	23	46	15	8	0	0	8	75	8	13
2017	CR	19	25	17	24	10	3	2	46	36	58
2017	CR-04	21	21	12	28	12	5	2	45	42	43
2017	CR-05	14	36	28	14	7	0	0	50	21	14
2014	CR	25	25	16	11	18	3	2	53	30	63
2014	CR-04	19	27	15	13	19	4	2	50	34	47

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	30	35	13	13	6	2	2	67	19	54
2019	CR-04	36	31	14	8	8	0	3	69	17	36
2019	CR-05	19	44	6	25	0	6	0	67	27	16
2018	CR	31	39	8	12	6	0	4	72	19	49
2018	CR-04	40	26	9	17	6	0	3	68	24	35
2018	CR-05	8	69	8	0	8	0	8	83	8	13
2017	CR	38	36	9	10	2	5	0	78	13	58
2017	CR-04	44	35	7	7	2	5	0	83	10	43
2017	CR-05	21	43	14	14	0	7	0	69	15	14
2014	CR	40	28	16	3	8	5	0	72	12	63
2014	CR-04	41	32	15	2	9	2	0	74	11	47
2011	CR	34	36	9	6	6	9	0	77	13	67
2011	CR-04	32	30	14	9	7	9	0	68	18	44
2011	CR-05	43	48	0	0	5	5	0	95	5	21
2008	CR	52	25	11	7	2	4	0	80	9	56
2008	CR-03	53	35	0	12	0	0	0	88	12	17
2008	CR-04	46	17	25	4	0	8	0	68	5	24
2008	CR-05	62	23	0	8	8	0	0	85	15	13

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	35	24	22	7	7	4	0	62	15	54
2019	CR-04	42	19	22	6	8	3	0	63	14	36
2019	CR-05	19	31	25	13	6	6	0	53	20	16
2018	CR	31	27	23	10	6	0	2	60	17	48
2018	CR-04	41	12	29	12	6	0	0	53	18	34
2018	CR-05	8	69	8	8	0	0	8	83	8	13

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	22	19	17	13	11	15	4	50	30	54
2019	CR-04	28	14	14	14	14	14	3	50	33	36
2019	CR-05	13	31	13	13	6	19	6	58	25	16
2018	CR	18	18	24	12	10	12	4	44	27	49
2018	CR-04	23	17	23	11	11	14	0	47	27	35
2018	CR-05	8	23	31	15	0	8	15	40	20	13
2017	CR	19	25	19	17	7	14	0	51	28	58
2017	CR-04	18	26	16	18	7	14	0	52	29	43
2017	CR-05	21	21	22	14	7	14	0	50	25	14
2014	CR	16	18	24	14	14	13	2	39	33	63
2014	CR-04	15	15	23	17	15	13	2	35	38	47
2011	CR	24	18	23	15	14	3	3	45	31	66
2011	CR-04	20	16	25	16	16	2	5	39	34	44
2011	CR-05	35	25	15	15	10	0	0	60	25	20

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	50	35	4	11	0	85	11	54
2019	CR-04	53	31	3	14	0	83	14	36
2019	CR-05	50	44	6	0	0	94	0	16
2017	CR	46	47	2	3	2	93	5	58
2017	CR-04	51	42	2	2	2	93	5	43
2017	CR-05	36	64	0	0	0	100	0	14
2014	CR	54	29	6	6	5	82	11	63
2014	CR-04	57	23	9	6	4	81	11	47
2011	CR	55	34	1	6	3	90	9	67
2011	CR-04	52	32	2	9	5	84	14	44
2011	CR-05	62	38	0	0	0	100	0	21
2008	CR	58	38	0	2	2	96	4	55
2008	CR-03	81	13	0	0	6	94	6	16
2008	CR-04	42	58	0	0	0	100	0	24
2008	CR-05	64	29	0	7	0	93	7	14

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	48	35	4	9	4	83	13	54
2019	CR-04	53	31	6	6	6	83	11	36
2019	CR-05	44	44	0	13	0	88	13	16
2017	CR	62	26	3	3	5	88	8	58
2017	CR-04	67	24	5	0	5	91	5	43
2017	CR-05	50	29	0	14	7	79	21	14
2014	CR	46	30	6	13	5	76	18	63
2014	CR-04	43	36	6	9	6	79	15	47
2011	CR	49	33	9	3	6	82	9	67
2011	CR-04	48	27	11	5	9	75	14	44
2011	CR-05	48	48	5	0	0	95	0	21

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	40	38	6	10	6	79	15	52
2019	CR-04	44	33	8	11	3	78	14	36
2019	CR-05	36	50	0	7	7	86	14	14
2017	CR	53	31	8	3	3	85	7	58
2017	CR-04	58	28	9	0	5	86	5	43
2017	CR-05	43	43	0	14	0	86	14	14
2014	CR	47	33	8	8	3	81	11	63
2014	CR-04	47	36	9	6	2	83	9	47

Use of official languages

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	63	22	4	6	2	0	4	88	8	54
2019	CR-04	69	19	6	3	0	0	3	91	3	36
2019	CR-05	56	25	0	13	0	0	6	87	13	16
2017	CR	65	23	0	3	3	0	5	93	7	58
2017	CR-04	65	24	0	5	2	0	5	93	7	43
2017	CR-05	64	22	0	0	7	0	7	93	7	14
2014	CR	71	14	5	6	3	0	0	86	10	63
2014	CR-04	72	15	4	4	4	0	0	87	9	47
2011	CR	71	14	3	8	5	0	0	85	12	66
2011	CR-04	74	12	2	7	5	0	0	86	12	43
2011	CR-05	67	14	5	10	5	0	0	81	14	21
2008	CR	77	13	2	7	0	2	0	91	7	56
2008	CR-03	65	18	6	12	0	0	0	82	12	17
2008	CR-04	83	8	0	4	0	4	0	96	4	24
2008	CR-05	86	14	0	0	0	0	0	100	0	14

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	72	6	6	4	6	2	6	84	10	53
2019	CR-04	66	9	9	6	6	3	3	79	12	35
2019	CR-05	88	0	0	0	0	0	13	100	0	16
2017	CR	65	17	5	2	2	0	9	90	4	58
2017	CR-04	69	16	0	3	2	0	9	94	6	43
2017	CR-05	50	21	22	0	0	0	7	77	0	14
2014	CR	70	17	6	0	2	0	5	92	2	63
2014	CR-04	68	21	6	0	2	0	2	91	2	47
2011	CR	77	11	3	5	0	2	3	92	5	66
2011	CR-04	74	12	2	7	0	0	5	90	7	43
2011	CR-05	86	5	5	0	0	5	0	95	0	21
2008	CR	75	9	4	2	4	2	5	90	6	55
2008	CR-03	69	6	6	6	6	0	6	80	13	16
2008	CR-04	75	17	4	0	0	0	4	96	0	24
2008	CR-05	86	0	0	0	0	7	7	100	0	14

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	74	9	4	4	2	2	6	90	6	53
2019	CR-04	75	8	6	3	3	3	3	88	6	36
2019	CR-05	73	13	0	0	0	0	13	100	0	15
2017	CR	77	8	2	4	0	0	9	94	4	58
2017	CR-04	79	7	0	5	0	0	9	94	6	43
2017	CR-05	71	14	7	0	0	0	7	92	0	14
2014	CR	84	11	0	0	2	0	3	98	2	63
2014	CR-04	85	13	0	0	0	0	2	100	0	47
2011	CR	83	9	3	2	2	0	2	94	3	66
2011	CR-04	79	9	5	2	2	0	2	90	5	43
2011	CR-05	90	10	0	0	0	0	0	100	0	21
2008	CR	89	4	2	0	2	0	4	96	2	55
2008	CR-03	94	6	0	0	0	0	0	100	0	17
2008	CR-04	88	4	4	0	0	0	4	96	0	24
2008	CR-05	92	0	0	0	0	0	8	100	0	13

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	48	9	4	4	17	11	7	70	25	54
2019	CR-04	53	8	6	3	11	11	8	76	17	36
2019	CR-05	44	13	0	6	25	6	6	64	36	16

Collective agreements and terms and conditions of employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	32	47	11	8	2	79	9	53
2019	CR-04	37	40	14	6	3	77	9	35
2019	CR-05	19	63	6	13	0	81	13	16

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	46	30	7	2	7	7	82	10	54
2019	CR-04	44	28	6	3	8	11	81	13	36
2019	CR-05	56	31	13	0	0	0	88	0	16

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	11	89	54
2018	CR	18	82	49

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	13	87	54

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	20	11	17	13	6	26	7	47	28	54
2019	CR-04	19	8	22	11	8	28	3	40	28	36
2019	CR-05	19	19	0	19	0	25	19	67	33	16
2018	CR	18	12	29	14	6	18	2	38	26	49
2018	CR-04	20	11	26	20	9	14	0	37	33	35
2018	CR-05	15	15	31	0	0	31	8	50	0	13
2017	CR	15	14	29	7	7	24	3	41	19	58
2017	CR-04	14	17	28	9	9	18	5	40	24	43
2017	CR-05	21	7	36	0	0	35	0	44	0	14
2014	CR	16	24	16	11	6	21	6	54	24	63
2014	CR-04	15	23	19	15	4	19	4	50	25	47

Question 65. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	39	15	20	11	4	9	2	60	17	54
2019	CR-04	39	17	17	17	3	8	0	61	21	36
2019	CR-05	38	13	25	0	6	13	6	62	8	16
2018	CR	33	22	22	8	8	6	0	59	17	49
2018	CR-04	34	20	20	11	11	3	0	56	24	35
2018	CR-05	31	23	31	0	0	15	0	64	0	13
2017	CR	28	37	16	9	5	5	0	69	15	57
2017	CR-04	21	41	14	12	7	5	0	65	20	42
2017	CR-05	50	29	14	0	0	7	0	85	0	14
2014	CR	30	24	22	8	6	10	0	60	16	63
2014	CR-04	27	26	23	11	4	9	0	58	16	47
2011	CR	39	30	16	4	4	6	0	73	10	67
2011	CR-04	34	27	18	5	7	9	0	68	13	44
2011	CR-05	43	38	14	5	0	0	0	81	5	21

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	9	91	54
2018	CR	14	86	49
2018	CR-04	20	80	35
2018	CR-05	0	100	13

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	15	85	54

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	22	11	24	6	4	26	7	50	14	54
2019	CR-04	22	11	28	6	3	31	0	48	12	36
2019	CR-05	19	13	13	6	6	19	25	56	22	16
2018	CR	22	8	33	8	4	18	6	41	16	49
2018	CR-04	23	9	34	11	6	14	3	38	21	35
2018	CR-05	23	8	23	0	0	31	15	57	0	13
2017	CR	24	14	22	5	5	22	7	54	14	58
2017	CR-04	23	19	18	7	7	16	9	57	18	43
2017	CR-05	29	0	36	0	0	35	0	44	0	14
2014	CR	21	22	22	6	0	24	5	60	9	63
2014	CR-04	19	23	26	6	0	21	4	57	9	47

Question 73. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	39	22	22	6	2	7	2	67	8	54
2019	CR-04	39	28	19	6	3	6	0	71	9	36
2019	CR-05	38	13	25	6	0	13	6	62	8	16
2018	CR	37	20	20	6	6	6	4	64	14	49
2018	CR-04	40	20	17	9	9	3	3	64	18	35
2018	CR-05	31	23	23	0	0	15	8	70	0	13
2017	CR	34	31	14	2	5	14	0	76	8	58
2017	CR-04	30	35	12	2	7	14	0	76	11	43
2017	CR-05	50	22	14	0	0	14	0	83	0	14
2014	CR	35	29	16	10	0	11	0	71	11	63
2014	CR-04	34	30	17	11	0	9	0	70	12	47
2011	CR	46	31	9	1	3	9	0	85	5	67
2011	CR-04	39	36	7	2	5	11	0	85	8	44
2011	CR-05	57	24	14	0	0	5	0	85	0	21

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	19	81	54
2019	CR-04	28	72	36
2019	CR-05	0	100	16
2017	CR	26	74	57
2017	CR-04	26	74	42
2014	CR	19	81	63
2014	CR-04	15	85	47

Question 80. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	100	0	10
2019	CR-04	100	0	10
2017	CR	87	13	15
2017	CR-04	91	9	11
2014	CR	83	17	12

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	40	20	0	20	20	60	40	10
2019	CR-04	40	20	0	20	20	60	40	10
2017	CR	69	23	0	8	0	92	8	13
2017	CR-04	70	20	0	10	0	90	10	10
2014	CR	30	40	20	10	0	70	10	10

Top of Page

Workplace well-being

A psychologically healthy workplace

Question 30. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	48	35	6	4	6	2	85	9	54
2019	CR-04	53	33	3	3	6	3	89	9	36
2019	CR-05	44	38	6	6	6	0	81	13	16
2018	CR	43	33	12	6	6	0	76	12	49
2018	CR-04	49	26	11	9	6	0	74	14	35
2018	CR-05	31	54	15	0	0	0	85	0	13
2017	CR	45	30	10	5	10	0	74	15	58
2017	CR-04	41	31	12	5	12	0	72	16	43
2017	CR-05	57	21	7	7	7	0	79	14	14

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	38	38	15	8	2	0	75	9	53
2019	CR-04	37	37	17	6	3	0	74	9	35
2019	CR-05	44	31	13	13	0	0	75	13	16
2018	CR	44	44	4	4	4	0	88	8	48
2018	CR-04	38	47	3	6	6	0	85	12	34
2018	CR-05	62	31	8	0	0	0	92	0	13
2017	CR	45	33	10	7	2	3	81	9	58
2017	CR-04	48	33	7	5	2	5	86	7	43
2017	CR-05	36	36	14	14	0	0	72	14	14

Question 78. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	35	26	11	15	11	2	62	26	54
2019	CR-04	36	22	11	14	14	3	60	29	36
2019	CR-05	38	31	6	19	6	0	69	25	16
2018	CR	27	31	16	8	16	2	58	25	49
2018	CR-04	29	31	14	11	14	0	60	26	35
2018	CR-05	23	31	23	0	15	8	58	17	13
2017	CR	21	40	17	12	5	5	64	18	58
2017	CR-04	16	47	14	9	7	7	68	17	43
2017	CR-05	36	21	22	21	0	0	57	21	14

Work-related stress

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	31	22	26	7	11	2	55	19	54
2019	CR-04	33	17	22	11	14	3	51	26	36
2019	CR-05	25	31	38	0	6	0	56	6	16
2018	CR	27	16	18	18	20	0	43	39	49
2018	CR-04	29	14	20	14	23	0	43	37	35
2018	CR-05	15	23	15	31	15	0	38	46	13
2017	CR	29	19	15	19	9	9	53	30	58
2017	CR-04	30	17	16	16	9	12	53	29	43
2017	CR-05	29	29	7	28	7	0	57	36	14

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	39	26	17	9	7	2	66	17	54
2019	CR-04	44	22	14	8	8	3	69	17	36
2019	CR-05	31	31	19	13	6	0	63	19	16
2018	CR	31	33	18	12	6	0	63	18	49
2018	CR-04	34	40	11	11	3	0	74	14	35
2018	CR-05	23	15	38	15	8	0	38	23	13
2017	CR	23	39	21	7	7	4	64	14	57
2017	CR-04	24	36	19	9	7	5	63	17	42
2017	CR-05	22	50	21	0	7	0	72	7	14

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	45	28	11	8	4	0	4	76	12	53
2019	CR-04	51	23	9	6	6	0	6	79	12	35
2019	CR-05	38	38	13	13	0	0	0	75	13	16
2018	CR	41	33	14	8	2	0	2	75	10	49
2018	CR-04	49	31	11	3	3	0	3	82	6	35
2018	CR-05	23	38	15	23	0	0	0	62	23	13
2017	CR	33	28	19	5	3	2	10	69	10	58
2017	CR-04	32	26	18	5	5	2	12	68	11	43
2017	CR-05	36	29	21	7	0	0	7	70	7	14

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	37	22	20	11	7	2	60	19	54
2019	CR-04	42	22	19	6	8	3	66	14	36
2019	CR-05	31	25	13	25	6	0	56	31	16
2018	CR	40	10	25	15	10	0	50	25	48
2018	CR-04	43	14	23	14	6	0	57	20	35
2018	CR-05	33	0	33	17	17	0	33	33	12
2017	CR	26	29	18	12	12	4	57	25	58
2017	CR-04	23	28	21	16	7	5	53	24	43
2017	CR-05	36	36	0	0	28	0	72	28	14

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	66	17	9	0	2	0	6	88	2	53
2019	CR-04	72	11	6	0	3	0	8	91	3	36
2019	CR-05	53	33	13	0	0	0	0	87	0	15
2018	CR	69	8	12	0	0	2	8	86	0	49
2018	CR-04	77	6	6	0	0	3	9	94	0	35
2018	CR-05	46	15	31	0	0	0	8	67	0	13
2017	CR	51	12	2	5	0	2	28	90	7	58
2017	CR-04	44	14	0	5	0	2	35	93	7	43
2017	CR-05	72	7	7	7	0	0	7	85	7	14

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	40	28	19	8	4	2	69	12	53
2019	CR-04	46	29	14	6	3	3	76	9	35
2019	CR-05	31	31	25	6	6	0	63	13	16
2018	CR	42	27	19	8	4	0	69	13	48
2018	CR-04	51	17	17	9	6	0	69	14	35
2018	CR-05	17	58	17	8	0	0	75	8	12
2017	CR	43	24	17	7	3	5	71	11	58
2017	CR-04	45	21	16	7	5	7	70	12	43
2017	CR-05	43	36	21	0	0	0	79	0	14

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	33	35	19	7	4	0	2	70	11	54
2019	CR-04	31	36	22	6	3	0	3	69	9	36
2019	CR-05	44	25	13	13	6	0	0	69	19	16
2018	CR	38	29	10	10	8	2	2	70	20	48
2018	CR-04	43	31	3	11	9	3	0	76	21	35
2018	CR-05	23	23	31	8	8	0	8	50	17	13
2017	CR	30	33	20	5	3	2	7	68	9	58
2017	CR-04	33	32	21	0	5	2	7	72	5	43
2017	CR-05	21	36	21	14	0	0	7	62	15	14

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	28	43	15	9	4	0	2	72	13	54
2019	CR-04	31	39	14	11	3	0	3	71	14	36
2019	CR-05	25	44	19	6	6	0	0	69	13	16
2018	CR	38	27	10	19	4	2	0	66	23	48
2018	CR-04	40	29	6	17	6	3	0	71	24	35
2018	CR-05	31	23	23	23	0	0	0	54	23	13
2017	CR	30	33	19	12	2	2	4	66	14	58
2017	CR-04	31	32	16	12	2	2	5	68	15	43
2017	CR-05	29	29	29	14	0	0	0	57	14	14

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	33	28	22	13	2	2	62	15	54
2019	CR-04	36	22	28	11	0	3	60	11	36
2019	CR-05	31	38	13	13	6	0	69	19	16
2018	CR	39	28	26	0	4	2	69	4	46
2018	CR-04	38	32	24	0	6	0	71	6	34
2018	CR-05	42	17	33	0	0	8	64	0	12
2017	CR	37	31	17	9	2	4	71	11	57
2017	CR-04	39	24	19	12	2	5	65	15	42
2017	CR-05	36	50	14	0	0	0	86	0	14

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	47	21	13	8	9	2	69	17	53
2019	CR-04	44	22	11	8	11	3	69	20	36
2019	CR-05	53	20	13	7	7	0	73	13	15

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	37	24	26	7	2	0	4	63	10	54
2019	CR-04	42	19	25	6	3	0	6	65	9	36
2019	CR-05	31	31	31	6	0	0	0	63	6	16
2018	CR	33	35	23	4	4	0	0	69	8	48
2018	CR-04	34	37	23	3	3	0	0	71	6	35
2018	CR-05	31	31	23	8	8	0	0	62	15	13
2017	CR	30	34	12	12	3	5	4	70	17	58
2017	CR-04	31	30	14	9	5	7	5	69	16	43
2017	CR-05	29	43	7	21	0	0	0	72	21	14

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	63	24	7	0	0	6	92	0	54
2019	CR-04	69	14	8	0	0	8	91	0	36
2019	CR-05	50	44	6	0	0	0	94	0	16
2018	CR	63	21	8	2	2	4	87	4	48
2018	CR-04	63	14	11	3	3	6	82	6	35
2018	CR-05	62	38	0	0	0	0	100	0	13
2017	CR	54	30	4	7	2	4	87	9	56
2017	CR-04	53	28	5	9	2	2	83	12	42
2017	CR-05	61	31	0	0	0	8	100	0	13

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	62	17	4	2	2	13	91	4	52
2019	CR-04	60	14	3	3	3	17	90	7	35
2019	CR-05	67	20	7	0	0	7	93	0	15
2018	CR	67	15	6	2	4	6	87	7	48
2018	CR-04	69	11	9	3	6	3	82	9	35
2018	CR-05	62	23	0	0	0	15	100	0	13

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	67	11	7	2	9	2	2	81	12	54
2019	CR-04	69	11	6	0	8	3	3	85	9	36
2019	CR-05	63	13	6	6	13	0	0	75	19	16
2018	CR	65	13	8	0	8	2	4	82	9	48
2018	CR-04	69	9	11	0	11	0	0	77	11	35
2018	CR-05	54	23	0	0	0	8	15	100	0	13
2017	CR	69	7	9	3	5	3	3	81	9	57
2017	CR-04	67	5	12	5	7	2	2	75	12	42
2017	CR-05	71	14	0	0	0	7	7	100	0	14

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	43	31	15	4	6	2	75	9	54
2019	CR-04	47	33	11	3	3	3	83	6	36
2019	CR-05	25	31	25	6	13	0	56	19	16
2018	CR	42	27	15	6	6	4	72	13	48
2018	CR-04	37	31	17	6	9	0	69	14	35
2018	CR-05	58	17	8	0	0	17	90	0	12
2017	CR	39	33	10	10	3	3	75	14	57
2017	CR-04	34	35	12	12	5	2	71	17	42
2017	CR-05	57	29	0	7	0	7	92	8	14

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	49	13	15	15	6	0	2	63	21	53
2019	CR-04	49	14	14	11	9	0	3	65	21	35
2019	CR-05	44	13	19	25	0	0	0	56	25	16
2018	CR	52	23	8	2	10	0	4	78	13	48
2018	CR-04	57	17	11	3	11	0	0	74	14	35
2018	CR-05	42	42	0	0	0	0	17	100	0	12
2017	CR	57	19	9	7	3	2	3	80	11	58
2017	CR-04	58	16	9	7	5	2	2	78	12	43
2017	CR-05	57	28	0	7	0	0	7	92	8	14

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	65	4	2	4	0	25	92	5	52
2019	CR-04	62	3	0	3	0	32	96	4	34
2019	CR-05	69	6	6	6	0	13	86	7	16
2018	CR	47	8	4	2	2	37	87	6	49
2018	CR-04	49	9	6	3	3	31	83	8	35
2018	CR-05	38	8	0	0	0	54	100	0	13
2017	CR	51	3	0	0	0	45	100	0	57
2017	CR-04	50	5	0	0	0	45	100	0	42
2017	CR-05	50	0	0	0	0	50	100	0	14

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	65	26	4	0	0	6	96	0	54
2019	CR-04	69	19	6	0	0	6	94	0	36
2019	CR-05	56	38	0	0	0	6	100	0	16
2018	CR	59	24	2	4	2	8	93	5	49
2018	CR-04	69	20	3	6	3	0	91	6	35
2018	CR-05	31	38	0	0	0	31	100	0	13
2017	CR	72	14	3	0	0	10	96	0	57
2017	CR-04	74	10	5	0	0	12	95	0	42
2017	CR-05	64	29	0	0	0	7	100	0	14

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	57	28	4	0	7	2	2	88	8	54
2019	CR-04	56	31	3	0	6	3	3	91	6	36
2019	CR-05	56	25	6	0	13	0	0	81	13	16
2018	CR	55	12	10	8	12	0	2	69	21	49
2018	CR-04	57	14	9	9	11	0	0	71	20	35
2018	CR-05	46	8	15	8	15	0	8	58	25	13
2017	CR	54	20	7	12	3	0	3	76	16	57
2017	CR-04	52	24	9	9	2	0	2	78	12	42
2017	CR-05	64	7	0	14	7	0	7	77	23	14

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	44	44	9	0	0	2	91	0	54
2019	CR-04	50	39	8	0	0	3	91	0	36
2019	CR-05	31	63	6	0	0	0	94	0	16
2018	CR	35	35	21	4	2	2	72	6	48
2018	CR-04	34	40	20	3	3	0	74	6	35
2018	CR-05	33	25	25	8	0	8	64	9	12
2017	CR	44	37	14	2	0	3	84	2	57
2017	CR-04	48	35	9	2	0	5	88	2	42
2017	CR-05	35	36	29	0	0	0	71	0	14

Question 75. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	35	22	30	11	2	0	0	57	13	54
2019	CR-04	39	22	28	8	3	0	0	61	11	36
2019	CR-05	31	19	38	13	0	0	0	50	13	16
2018	CR	24	29	27	8	10	0	2	54	19	49
2018	CR-04	29	29	26	6	11	0	0	57	17	35
2018	CR-05	15	31	31	15	0	0	8	50	17	13
2017	CR	14	38	39	3	3	2	0	53	7	58
2017	CR-04	16	38	39	0	5	2	0	55	5	43
2017	CR-05	7	43	36	14	0	0	0	50	14	14

Question 76. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	15	13	23	27	21	0	48	29	52
2019	CR-04	8	17	28	25	22	0	47	25	36
2019	CR-05	29	7	14	29	21	0	50	36	14
2018	CR	9	19	30	21	19	2	41	28	47
2018	CR-04	12	15	29	24	21	0	44	26	34
2018	CR-05	0	25	33	17	17	8	36	27	12
2017	CR	5	10	34	26	21	4	49	16	58
2017	CR-04	5	9	35	23	24	5	49	14	43
2017	CR-05	7	14	36	29	14	0	43	21	14

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Compensation

Pay or other compensation issues

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	41	24	22	6	7	0	41	59	54
2019	CR-04	47	22	17	3	11	0	47	53	36
2019	CR-05	31	25	31	13	0	0	31	69	16
2018	CR	41	16	20	10	12	0	41	59	49
2018	CR-04	43	14	23	9	11	0	43	57	35
2018	CR-05	31	23	15	15	15	0	31	69	13
2017	CR	40	14	17	20	7	2	41	59	57
2017	CR-04	47	9	19	17	5	2	49	51	42
2017	CR-05	21	29	14	21	14	0	21	79	14

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	56	44	32
2019	CR-04	58	42	19
2019	CR-05	64	36	11

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 84. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	53	47	32
2019	CR-04	47	53	19
2019	CR-05	55	45	11
2018	CR	31	69	29

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	37	19	11	19	7	7	60	28	54
2019	CR-04	42	14	3	25	11	6	59	38	36
2019	CR-05	31	25	25	6	0	13	64	7	16
2018	CR	41	14	16	10	12	6	59	24	49
2018	CR-04	43	11	17	14	11	3	56	26	35
2018	CR-05	38	23	15	0	8	15	73	9	13

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	31	22	19	13	13	0	3	55	26	32
2019	CR-04	32	21	11	21	11	0	5	56	33	19
2019	CR-05	27	27	27	0	18	0	0	55	18	11
2018	CR	21	41	7	14	17	0	0	62	31	29
2017	CR	19	31	12	18	6	3	10	57	28	32
2017	CR-04	14	28	19	14	9	5	11	50	28	21
2017	CR-05	30	30	0	30	0	0	10	67	33	10

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CR	19	16	25	3	34	3	0	35	39	32
2019	CR-04	11	16	21	0	47	5	0	28	50	19
2019	CR-05	27	18	36	0	18	0	0	45	18	11
2018	CR	3	14	10	31	38	3	0	18	71	29
2017	CR	3	9	12	15	54	0	7	13	74	33
2017	CR-04	5	9	19	9	52	0	6	15	65	21
2017	CR-05	0	9	0	28	54	0	9	10	90	11

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Date modified:: 2019-03-01

2019 Public Service Employee Survey Results by Theme for Parole Board of Canada by Question 94. Please indicate your occupational group and level. Occupational group and level - CR

Table of Contents

Employee engagement

Question 7. I get a sense of satisfaction from my work.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 16. Overall, I like my job.

Question 51. I would recommend my department or agency as a great place to work.

Question 52. I am satisfied with my department or agency.

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 26. I can count on my immediate supervisor to keep his or her promises.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 31. I am satisfied with the quality of supervision I receive.

Senior management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Question 35. I have confidence in the senior management of my department or agency.

Question 36. Senior management in my department or agency makes effective and timely decisions.

Question 37. Essential information flows effectively from senior management to staff.

Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Job fit and development

Question 4. I get the training I need to do my job.

Question 44. My department or agency does a good job of supporting employee career development.

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.

Question 17. I can complete my assigned workload during my regular working hours.

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Mobility and retention

Question 54. Do you intend to leave your current position in the next two years?

Question 55. Please indicate your reason for leaving.

Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Question 40. I feel that change is managed well in my department or agency.

Respectful workplace

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Question 22. In my work unit, individuals behave in a respectful manner.

Question 23. The people I work with value my ideas and opinions.

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 49. My department or agency implements activities and practices that support a diverse workplace.

Question 50. Overall, my department or agency treats me with respect.

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.