2019 Public Service Employee Survey Results by Theme for Parole Board of Canada by Question 94. Please indicate your occupational group and level. Occupational group and level - CR

The results of the 2019 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 39 44 13 4 0 0 0 83 4 54
2019 CR-04 42 44 11 3 0 0 0 86 3 36
2019 CR-05 38 44 13 6 0 0 0 81 6 16
2018 CR 33 51 8 2 6 0 0 84 8 49
2018 CR-04 43 51 3 0 3 0 0 94 3 35
2018 CR-05 8 54 15 8 15 0 0 62 23 13
2017 CR 33 52 7 5 3 0 0 85 8 58
2017 CR-04 35 58 5 2 0 0 0 93 2 43
2017 CR-05 29 36 7 14 14 0 0 64 28 14
2014 CR 33 41 14 3 8 0 0 75 11 63
2014 CR-04 40 41 9 2 9 0 0 81 11 47
2011 CR 54 25 9 3 9 0 0 79 12 67
2011 CR-04 59 16 9 5 11 0 0 75 16 44
2011 CR-05 43 48 5 0 5 0 0 90 5 21
2008 CR 39 50 7 4 0 0 0 89 4 56
2008 CR-03 41 53 0 6 0 0 0 94 6 17
2008 CR-04 29 58 8 4 0 0 0 88 4 24
2008 CR-05 57 29 14 0 0 0 0 86 0 14

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 39 28 17 9 7 0 0 67 17 54
2019 CR-04 42 25 17 8 8 0 0 67 17 36
2019 CR-05 38 31 13 13 6 0 0 69 19 16
2018 CR 29 52 6 6 6 0 0 81 13 48
2018 CR-04 35 47 6 3 9 0 0 82 12 34
2018 CR-05 15 69 8 8 0 0 0 85 8 13
2017 CR 31 40 12 12 5 0 0 71 17 58
2017 CR-04 32 42 14 7 5 0 0 75 12 43
2017 CR-05 29 36 7 21 7 0 0 65 28 14

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 66 25 8 2 0 0 0 91 2 53
2019 CR-04 66 29 6 0 0 0 0 94 0 35
2019 CR-05 75 13 6 6 0 0 0 88 6 16
2018 CR 54 33 8 2 2 0 0 88 4 48
2018 CR-04 62 32 6 0 0 0 0 94 0 34
2018 CR-05 31 38 15 8 8 0 0 69 15 13
2017 CR 51 38 7 2 2 0 0 90 3 58
2017 CR-04 58 35 7 0 0 0 0 93 0 43
2017 CR-05 36 43 7 7 7 0 0 79 14 14
2014 CR 67 19 14 0 0 0 0 86 0 63
2014 CR-04 77 13 11 0 0 0 0 89 0 47
2011 CR 67 27 2 0 5 0 0 94 5 66
2011 CR-04 65 28 2 0 5 0 0 93 5 43
2011 CR-05 71 24 0 0 5 0 0 95 5 21

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 52 43 6 0 0 0 0 94 0 54
2019 CR-04 56 39 6 0 0 0 0 94 0 36
2019 CR-05 44 50 6 0 0 0 0 94 0 16
2018 CR 43 43 6 4 4 0 0 85 9 47
2018 CR-04 56 32 6 6 0 0 0 88 6 34
2018 CR-05 8 67 8 0 17 0 0 75 17 12
2017 CR 45 43 9 0 3 0 0 88 3 58
2017 CR-04 49 47 5 0 0 0 0 95 0 43
2017 CR-05 36 36 14 0 14 0 0 72 14 14
2014 CR 49 37 5 5 3 0 2 87 8 63
2014 CR-04 51 41 0 2 4 0 2 93 7 47
2011 CR 57 31 4 1 6 0 0 88 7 67
2011 CR-04 57 27 5 2 9 0 0 84 11 44
2011 CR-05 57 38 5 0 0 0 0 95 0 21
2008 CR 55 41 4 0 0 0 0 96 0 56
2008 CR-03 59 35 6 0 0 0 0 94 0 17
2008 CR-04 42 54 4 0 0 0 0 96 0 24
2008 CR-05 79 21 0 0 0 0 0 100 0 14

Question 51. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 44 26 15 9 6 0 0 70 15 54
2019 CR-04 47 25 14 8 6 0 0 72 14 36
2019 CR-05 44 31 6 13 6 0 0 75 19 16
2018 CR 45 20 18 10 6 0 0 65 16 49
2018 CR-04 49 20 17 6 9 0 0 69 14 35
2018 CR-05 38 23 23 15 0 0 0 62 15 13
2017 CR 46 26 15 7 3 0 2 74 10 58
2017 CR-04 51 24 14 7 5 0 0 75 11 43
2017 CR-05 36 36 14 7 0 0 7 77 8 14
2014 CR 38 33 16 10 3 0 0 71 13 63
2014 CR-04 44 28 17 9 2 0 0 72 11 47
2011 CR 49 30 6 7 7 0 0 79 15 67
2011 CR-04 50 27 7 5 11 0 0 77 16 44
2011 CR-05 48 33 5 14 0 0 0 81 14 21

Question 52. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 41 33 11 15 0 0 0 74 15 54
2019 CR-04 44 28 11 17 0 0 0 72 17 36
2019 CR-05 38 38 13 13 0 0 0 75 13 16
2018 CR 46 27 17 4 6 0 0 73 10 48
2018 CR-04 49 23 20 3 6 0 0 71 9 35
2018 CR-05 42 42 8 0 8 0 0 83 8 12
2017 CR 41 31 19 5 2 2 0 74 7 58
2017 CR-04 44 31 18 2 2 2 0 77 5 43
2017 CR-05 36 36 14 14 0 0 0 72 14 14
2014 CR 40 40 16 3 2 0 0 79 5 63
2014 CR-04 44 34 17 2 2 0 0 79 4 47
2011 CR 52 27 6 7 7 0 0 79 15 67
2011 CR-04 52 25 7 5 11 0 0 77 16 44
2011 CR-05 48 33 5 14 0 0 0 81 14 21
2008 CR 53 25 11 7 4 2 0 79 11 57
2008 CR-03 47 29 6 6 6 6 0 81 13 17
2008 CR-04 50 29 13 8 0 0 0 79 8 24
2008 CR-05 64 14 7 7 7 0 0 79 14 14

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 35 22 19 15 6 4 0 60 21 54
2019 CR-04 39 22 19 14 3 3 0 63 17 36
2019 CR-05 31 25 13 19 13 0 0 56 31 16
2018 CR 43 24 10 10 8 2 2 70 19 49
2018 CR-04 51 23 11 9 6 0 0 74 14 35
2018 CR-05 23 31 8 15 8 8 8 64 27 13
2017 CR 40 16 12 12 9 10 0 63 23 57
2017 CR-04 45 17 12 12 7 7 0 67 20 42
2017 CR-05 29 14 7 14 14 21 0 55 36 14
2014 CR 46 27 10 10 6 2 0 74 16 63
2014 CR-04 53 21 6 9 9 2 0 76 17 47
2011 CR 48 19 15 7 7 3 0 69 15 67
2011 CR-04 50 18 16 2 11 2 0 70 14 44
2011 CR-05 43 24 14 19 0 0 0 67 19 21
2008 CR 40 25 9 11 7 9 0 71 19 57
2008 CR-03 41 18 0 12 12 18 0 71 29 17
2008 CR-04 33 38 13 8 4 4 0 74 13 24
2008 CR-05 50 7 14 14 7 7 0 62 23 14
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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 35 26 19 7 4 0 9 67 12 54
2019 CR-04 39 25 14 8 6 0 8 70 15 36
2019 CR-05 31 25 25 6 0 0 13 64 7 16

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 37 31 11 6 13 2 0 70 19 54
2019 CR-04 47 22 8 8 11 3 0 71 20 36
2019 CR-05 19 50 19 0 13 0 0 69 13 16
2018 CR 41 31 14 10 4 0 0 71 14 49
2018 CR-04 46 23 14 14 3 0 0 69 17 35
2018 CR-05 31 54 15 0 0 0 0 85 0 13
2017 CR 38 37 12 3 7 2 2 77 11 58
2017 CR-04 32 38 14 2 9 2 3 73 12 43
2017 CR-05 57 36 0 7 0 0 0 93 7 14
2014 CR 46 29 8 6 5 6 0 80 12 63
2014 CR-04 42 30 9 6 6 6 0 77 14 47
2011 CR 43 30 15 7 4 0 0 73 12 67
2011 CR-04 41 27 18 9 5 0 0 68 14 44
2011 CR-05 43 38 10 5 5 0 0 81 10 21
2008 CR 64 13 13 4 5 2 0 78 9 55
2008 CR-03 65 18 0 6 12 0 0 82 18 17
2008 CR-04 63 13 25 0 0 0 0 75 0 24
2008 CR-05 69 8 0 8 8 8 0 83 17 13

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 43 31 6 6 13 2 0 75 19 54
2019 CR-04 50 22 6 8 11 3 0 74 20 36
2019 CR-05 31 50 6 0 13 0 0 81 13 16
2018 CR 35 33 16 12 2 2 0 69 15 49
2018 CR-04 37 26 14 17 3 3 0 65 21 35
2018 CR-05 23 54 23 0 0 0 0 77 0 13
2017 CR 36 36 17 2 7 2 0 74 9 58
2017 CR-04 37 33 19 2 7 2 0 72 9 43
2017 CR-05 36 43 14 0 7 0 0 79 7 14
2014 CR 44 32 6 10 5 3 0 79 15 63
2014 CR-04 44 34 6 11 0 4 0 82 11 47
2011 CR 43 27 9 16 4 0 0 70 21 67
2011 CR-04 41 25 11 18 5 0 0 66 23 44
2011 CR-05 43 33 5 14 5 0 0 76 19 21
2008 CR 60 22 7 5 5 0 0 82 11 55
2008 CR-03 65 18 0 6 12 0 0 82 18 17
2008 CR-04 58 25 13 4 0 0 0 83 4 24
2008 CR-05 62 23 8 8 0 0 0 85 8 13

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 48 20 7 11 9 4 0 71 21 54
2019 CR-04 50 14 8 11 11 6 0 68 24 36
2019 CR-05 50 31 6 6 6 0 0 81 13 16
2018 CR 41 35 8 8 8 0 0 76 16 49
2018 CR-04 46 31 6 9 9 0 0 77 17 35
2018 CR-05 31 46 15 8 0 0 0 77 8 13
2017 CR 46 31 9 7 7 0 0 78 14 58
2017 CR-04 42 33 9 9 7 0 0 75 16 43
2017 CR-05 57 29 7 0 7 0 0 86 7 14
2014 CR 49 30 8 5 8 0 0 79 13 63
2014 CR-04 47 28 11 6 9 0 0 74 15 47

Senior management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 35 30 7 15 9 4 0 67 25 54
2019 CR-04 39 31 6 8 11 6 0 74 21 36
2019 CR-05 31 31 6 25 6 0 0 63 31 16
2018 CR 41 20 20 6 8 4 0 64 15 49
2018 CR-04 46 17 20 9 9 0 0 63 17 35
2018 CR-05 31 31 23 0 0 15 0 73 0 13
2017 CR 31 38 19 3 7 2 0 70 10 58
2017 CR-04 37 33 16 5 9 0 0 70 14 43
2017 CR-05 14 50 28 0 0 7 0 69 0 14
2014 CR 28 37 10 10 6 10 0 72 18 63
2014 CR-04 32 34 9 9 6 11 0 74 17 47
2011 CR 30 30 15 10 10 3 1 63 22 67
2011 CR-04 30 27 18 11 9 2 2 60 21 44
2011 CR-05 29 38 10 10 14 0 0 67 24 21

Question 35. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 39 24 13 9 13 2 0 64 23 54
2019 CR-04 42 25 11 6 14 3 0 69 20 36
2019 CR-05 38 25 6 19 13 0 0 63 31 16
2018 CR 41 20 12 14 12 0 0 61 27 49
2018 CR-04 43 20 11 11 14 0 0 63 26 35
2018 CR-05 38 23 15 23 0 0 0 62 23 13
2017 CR 33 40 7 10 10 0 0 73 21 58
2017 CR-04 32 42 9 5 12 0 0 75 16 43
2017 CR-05 36 29 0 28 7 0 0 64 36 14
2014 CR 25 38 18 8 8 3 0 65 16 63
2014 CR-04 27 38 15 9 9 2 0 67 17 47
2011 CR 37 33 12 9 9 0 0 70 18 67
2011 CR-04 32 32 18 7 11 0 0 64 18 44
2011 CR-05 48 33 0 14 5 0 0 81 19 21
2008 CR 36 32 16 5 7 4 0 70 13 56
2008 CR-03 41 29 12 6 6 6 0 75 13 17
2008 CR-04 29 29 29 0 8 4 0 61 9 24
2008 CR-05 38 46 0 8 8 0 0 85 15 13

Question 36. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 30 22 13 17 13 6 0 55 31 54
2019 CR-04 33 19 11 14 14 8 0 58 30 36
2019 CR-05 25 31 6 25 13 0 0 56 38 16
2018 CR 31 22 22 14 8 2 0 54 23 49
2018 CR-04 34 14 26 11 11 3 0 50 24 35
2018 CR-05 23 46 15 15 0 0 0 69 15 13
2017 CR 26 30 14 12 10 8 0 61 24 58
2017 CR-04 25 26 16 9 12 11 0 58 23 43
2017 CR-05 29 36 7 22 7 0 0 64 29 14
2014 CR 22 41 19 8 5 5 0 67 13 63
2014 CR-04 21 41 19 11 4 4 0 64 16 47
2011 CR 22 43 12 9 7 6 0 70 17 67
2011 CR-04 18 41 14 9 11 7 0 63 22 44
2011 CR-05 24 52 10 10 0 5 0 80 10 21
2008 CR 30 32 14 4 11 9 0 69 16 56
2008 CR-03 41 35 6 0 6 12 0 87 7 17
2008 CR-04 25 25 25 4 8 13 0 57 14 24
2008 CR-05 31 46 0 8 15 0 0 77 23 13

Question 37. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 33 24 6 22 13 2 0 58 36 54
2019 CR-04 39 19 8 17 14 3 0 60 31 36
2019 CR-05 25 38 0 25 13 0 0 63 38 16
2018 CR 25 29 19 17 10 0 0 54 27 48
2018 CR-04 29 24 21 15 12 0 0 53 26 34
2018 CR-05 15 46 15 15 8 0 0 62 23 13
2017 CR 21 37 19 15 7 2 0 58 23 58
2017 CR-04 25 36 16 12 9 2 0 62 21 43
2017 CR-05 7 43 21 29 0 0 0 50 29 14
2014 CR 25 40 16 5 11 3 0 67 16 63
2014 CR-04 25 38 17 6 11 2 0 65 17 47
2011 CR 22 40 13 9 10 4 0 66 20 67
2011 CR-04 20 34 16 9 16 5 0 57 26 44
2011 CR-05 24 52 10 10 0 5 0 80 10 21
2008 CR 42 28 12 7 9 2 0 71 16 57
2008 CR-03 47 29 12 0 6 6 0 81 6 17
2008 CR-04 29 29 21 13 8 0 0 58 21 24
2008 CR-05 57 29 0 7 7 0 0 86 14 14
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 35 33 6 17 9 0 0 69 26 54
2019 CR-04 36 33 6 14 11 0 0 69 25 36
2019 CR-05 38 31 6 19 6 0 0 69 25 16
2018 CR 27 39 8 18 8 0 0 65 27 49
2018 CR-04 34 26 9 23 9 0 0 60 31 35
2018 CR-05 8 77 8 8 0 0 0 85 8 13
2017 CR 29 40 9 17 5 0 0 69 22 58
2017 CR-04 30 40 12 14 5 0 0 70 18 43
2017 CR-05 29 43 0 21 7 0 0 72 28 14
2014 CR 27 40 11 6 16 0 0 67 22 63
2014 CR-04 23 45 9 6 17 0 0 68 23 47
2011 CR 27 40 13 9 9 1 0 68 18 67
2011 CR-04 27 30 18 9 14 2 0 58 23 44
2011 CR-05 24 62 5 10 0 0 0 86 10 21

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 40 36 11 8 6 0 0 75 13 53
2019 CR-04 49 26 14 6 6 0 0 74 11 35
2019 CR-05 25 56 6 6 6 0 0 81 13 16
2018 CR 39 41 8 6 4 0 2 81 10 49
2018 CR-04 37 40 11 6 6 0 0 77 11 35
2018 CR-05 38 46 0 8 0 0 8 92 8 13
2017 CR 37 53 2 7 2 0 0 90 9 57
2017 CR-04 40 53 2 2 2 0 0 93 5 42
2017 CR-05 29 57 0 14 0 0 0 86 14 14

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 41 30 9 11 9 0 0 70 20 54
2019 CR-04 47 25 11 8 8 0 0 72 17 36
2019 CR-05 31 38 6 19 6 0 0 69 25 16
2018 CR 38 29 15 15 4 0 0 67 19 48
2018 CR-04 47 15 18 18 3 0 0 62 21 34
2018 CR-05 15 69 8 8 0 0 0 85 8 13
2017 CR 38 35 14 9 5 0 0 73 14 58
2017 CR-04 37 33 16 9 5 0 0 70 14 43
2017 CR-05 43 43 0 7 7 0 0 86 14 14
2014 CR 35 37 10 8 10 2 0 73 18 63
2014 CR-04 32 41 6 11 9 2 0 74 20 47
2011 CR 31 42 10 7 7 1 0 74 15 67
2011 CR-04 27 41 14 9 9 0 0 68 18 44
2011 CR-05 38 43 5 5 5 5 0 85 10 21
2008 CR 55 25 9 2 5 2 2 83 8 55
2008 CR-03 35 41 6 0 12 0 6 81 13 17
2008 CR-04 67 13 17 0 0 4 0 83 0 24
2008 CR-05 62 31 0 8 0 0 0 92 8 13

Job fit and development

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 33 33 9 13 11 0 0 67 24 54
2019 CR-04 36 31 14 11 8 0 0 67 19 36
2019 CR-05 31 38 0 13 19 0 0 69 31 16
2018 CR 29 45 10 6 8 2 0 75 15 49
2018 CR-04 34 40 11 6 9 0 0 74 14 35
2018 CR-05 15 54 8 8 8 8 0 75 17 13
2017 CR 36 45 5 10 3 0 0 81 14 58
2017 CR-04 39 40 7 9 5 0 0 79 14 43
2017 CR-05 29 65 0 7 0 0 0 93 7 14
2014 CR 30 45 10 5 11 0 0 75 16 63
2014 CR-04 32 41 13 4 11 0 0 72 15 47
2011 CR 33 39 9 9 9 0 1 73 18 67
2011 CR-04 32 34 11 9 11 0 2 67 21 44
2011 CR-05 33 48 5 10 5 0 0 81 14 21
2008 CR 32 46 7 11 4 0 0 79 14 56
2008 CR-03 41 35 6 12 6 0 0 76 18 17
2008 CR-04 25 50 13 8 4 0 0 75 13 24
2008 CR-05 36 50 0 14 0 0 0 86 14 14

Question 44. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 30 26 17 9 13 4 0 59 24 53
2019 CR-04 34 20 17 9 17 3 0 56 26 35
2019 CR-05 25 38 19 13 6 0 0 63 19 16
2018 CR 27 27 14 10 14 8 0 58 27 49
2018 CR-04 34 17 14 14 14 6 0 55 30 35
2018 CR-05 8 54 15 0 8 15 0 73 9 13
2017 CR 28 25 24 14 3 7 0 56 18 58
2017 CR-04 28 22 25 14 2 9 0 54 18 43
2017 CR-05 29 29 22 14 7 0 0 57 21 14
2014 CR 28 27 18 10 14 3 0 57 25 63
2014 CR-04 30 26 17 9 15 4 0 58 25 47
2011 CR 33 30 16 6 10 4 0 66 17 67
2011 CR-04 30 32 16 7 14 2 0 63 21 44
2011 CR-05 38 24 19 5 5 10 0 68 11 21
2008 CR 36 34 14 11 4 2 0 71 15 56
2008 CR-03 47 24 18 0 12 0 0 71 12 17
2008 CR-04 25 42 17 13 0 4 0 70 13 24
2008 CR-05 43 36 0 21 0 0 0 79 21 14

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 20 30 11 9 22 6 2 54 34 54
2019 CR-04 28 25 14 8 19 6 0 56 29 36
2019 CR-05 6 38 6 13 31 0 6 47 47 16
2018 CR 22 24 22 10 16 2 2 49 28 49
2018 CR-04 29 26 20 9 14 3 0 56 24 35
2018 CR-05 8 23 31 15 15 0 8 33 33 13
2017 CR 22 25 12 20 15 5 0 50 38 58
2017 CR-04 26 24 12 14 21 5 0 52 36 43
2017 CR-05 14 29 7 43 0 7 0 46 46 14
2014 CR 22 22 19 10 25 2 0 45 36 63
2014 CR-04 21 26 19 11 21 2 0 48 33 47
2011 CR 22 36 9 9 19 0 4 61 30 67
2011 CR-04 18 39 7 9 23 0 5 60 33 44
2011 CR-05 29 33 14 5 14 0 5 65 20 21
2008 CR 36 30 14 13 5 0 2 67 18 56
2008 CR-03 29 35 12 6 12 0 6 69 19 17
2008 CR-04 25 38 25 13 0 0 0 63 13 24
2008 CR-05 64 14 0 21 0 0 0 79 21 14

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 61 20 9 4 4 0 2 83 8 54
2019 CR-04 69 19 0 3 6 0 3 91 9 36
2019 CR-05 50 25 19 6 0 0 0 75 6 16

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 56 13 7 4 0 4 17 86 5 54
2019 CR-04 56 11 0 6 0 6 22 92 8 36
2019 CR-05 56 19 19 0 0 0 6 80 0 16

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 43 33 7 4 4 4 6 84 8 54
2019 CR-04 47 28 8 0 3 6 8 87 3 36
2019 CR-05 38 38 6 13 6 0 0 75 19 16

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 43 24 15 2 4 7 6 77 6 54
2019 CR-04 44 17 17 3 0 11 8 76 3 36
2019 CR-05 44 31 13 0 13 0 0 75 13 16

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 37 17 22 4 7 7 6 62 13 54
2019 CR-04 39 14 17 3 8 11 8 66 14 36
2019 CR-05 31 25 31 6 6 0 0 56 13 16

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 57 15 13 2 2 8 4 81 4 53
2019 CR-04 56 14 11 3 0 11 6 83 3 36
2019 CR-05 53 20 20 0 7 0 0 73 7 15

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 61 9 4 6 6 9 6 83 13 54
2019 CR-04 64 3 6 8 3 11 6 80 13 36
2019 CR-05 56 19 0 0 13 6 6 86 14 16

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 64 13 6 0 4 4 9 89 4 53
2019 CR-04 57 11 9 0 6 3 14 83 7 35
2019 CR-05 75 19 0 0 0 6 0 100 0 16

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 28 41 11 9 7 2 2 71 17 54
2019 CR-04 28 42 11 11 3 3 3 74 15 36
2019 CR-05 31 38 6 6 19 0 0 69 25 16
2018 CR 26 45 19 4 4 0 2 72 9 47
2018 CR-04 33 39 21 0 6 0 0 73 6 33
2018 CR-05 8 62 8 15 0 0 8 75 17 13
2017 CR 27 42 10 15 5 0 0 69 20 58
2017 CR-04 25 49 9 12 5 0 0 75 16 43
2017 CR-05 36 21 14 21 7 0 0 57 28 14
2014 CR 25 43 10 14 6 0 2 69 21 63
2014 CR-04 23 45 13 11 6 0 2 69 17 47
2011 CR 36 39 10 7 7 0 0 75 15 67
2011 CR-04 36 34 9 9 11 0 0 70 20 44
2011 CR-05 38 52 10 0 0 0 0 90 0 21

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 31 28 28 11 2 0 0 59 13 54
2019 CR-04 31 22 31 14 3 0 0 53 17 36
2019 CR-05 38 38 19 6 0 0 0 75 6 16
2018 CR 33 35 17 6 8 0 0 69 15 48
2018 CR-04 41 26 18 3 12 0 0 68 15 34
2018 CR-05 15 62 15 8 0 0 0 77 8 13
2017 CR 29 35 15 15 5 0 0 64 21 58
2017 CR-04 28 35 18 12 7 0 0 63 19 43
2017 CR-05 36 36 7 21 0 0 0 72 21 14
2014 CR 36 35 13 13 3 0 0 71 16 63
2014 CR-04 34 36 13 13 4 0 0 70 17 47

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 41 39 11 4 4 2 0 81 8 54
2019 CR-04 47 31 11 3 6 3 0 80 9 36
2019 CR-05 31 50 13 6 0 0 0 81 6 16
2018 CR 35 42 10 2 8 0 2 79 11 48
2018 CR-04 44 35 12 0 9 0 0 79 9 34
2018 CR-05 15 54 8 8 8 0 8 75 17 13
2017 CR 33 49 10 3 3 2 0 83 7 58
2017 CR-04 35 49 12 2 2 0 0 84 5 43
2017 CR-05 29 43 7 7 7 7 0 77 15 14
2014 CR 38 37 11 10 5 0 0 75 14 63
2014 CR-04 36 36 15 9 4 0 0 72 13 47
2011 CR 52 36 5 2 5 2 0 89 6 66
2011 CR-04 55 32 5 0 7 2 0 88 7 44
2011 CR-05 43 48 5 5 0 0 0 90 5 21

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 22 44 13 13 6 2 0 68 19 54
2019 CR-04 22 47 14 14 3 0 0 69 17 36
2019 CR-05 25 31 13 13 13 6 0 60 27 16
2018 CR 29 31 17 6 10 4 2 64 18 48
2018 CR-04 37 26 14 9 11 3 0 65 21 35
2018 CR-05 8 50 25 0 0 8 8 70 0 12
2017 CR 15 35 26 7 7 10 0 56 15 58
2017 CR-04 14 40 28 2 7 9 0 59 10 43
2017 CR-05 21 22 14 21 7 14 0 50 33 14

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 36 30 17 8 8 2 0 67 15 53
2019 CR-04 40 29 14 6 9 3 0 71 15 35
2019 CR-05 31 38 19 13 0 0 0 69 13 16
2018 CR 49 33 10 6 2 0 0 82 8 49
2018 CR-04 46 29 14 9 3 0 0 74 11 35
2018 CR-05 62 38 0 0 0 0 0 100 0 13
2017 CR 46 30 17 3 3 0 0 76 7 58
2017 CR-04 51 26 16 2 5 0 0 77 7 43
2017 CR-05 36 43 14 7 0 0 0 79 7 14
2014 CR 43 38 13 2 3 2 0 82 5 63
2014 CR-04 38 43 13 2 2 2 0 83 4 47
2011 CR 51 30 7 6 6 0 0 81 12 67
2011 CR-04 50 27 9 5 9 0 0 77 14 44
2011 CR-05 48 38 5 10 0 0 0 86 10 21

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 57 26 11 4 2 0 0 83 6 54
2019 CR-04 67 25 6 3 0 0 0 92 3 36
2019 CR-05 38 31 25 6 0 0 0 69 6 16
2018 CR 59 22 12 4 2 0 0 82 6 49
2018 CR-04 66 23 6 3 3 0 0 89 6 35
2018 CR-05 46 23 23 8 0 0 0 69 8 13
2017 CR 55 36 8 0 0 0 0 92 0 58
2017 CR-04 54 42 5 0 0 0 0 95 0 43
2017 CR-05 57 21 21 0 0 0 0 79 0 14
2014 CR 55 37 3 2 2 2 0 94 3 63
2014 CR-04 57 38 0 0 2 2 0 98 2 47
2011 CR 60 27 9 3 1 0 0 87 4 67
2011 CR-04 66 23 9 0 2 0 0 89 2 44
2011 CR-05 43 38 10 10 0 0 0 81 10 21
2008 CR 43 34 14 4 5 0 0 77 9 56
2008 CR-03 53 18 18 6 6 0 0 71 12 17
2008 CR-04 38 42 13 4 4 0 0 79 8 24
2008 CR-05 43 43 7 0 7 0 0 86 7 14

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 54 19 7 6 6 0 9 80 12 54
2019 CR-04 50 19 8 6 8 0 8 76 15 36
2019 CR-05 69 13 0 6 0 0 13 93 7 16
2017 CR 45 14 9 16 12 3 2 61 29 58
2017 CR-04 44 7 9 17 16 5 2 55 35 43
2017 CR-05 43 36 7 14 0 0 0 79 14 14
2014 CR 51 21 11 8 0 3 6 79 9 63
2014 CR-04 47 23 13 4 0 4 8 80 5 47
2011 CR 49 24 10 6 6 1 3 77 13 67
2011 CR-04 48 20 14 5 9 2 2 71 14 44
2011 CR-05 57 33 5 5 0 0 0 90 5 21

Mobility and retention

Question 54. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2019 CR 26 30 44 54
2019 CR-04 19 33 47 36
2019 CR-05 44 13 44 16
2018 CR 18 31 51 49
2018 CR-04 14 37 49 35
2018 CR-05 31 15 54 13
2017 CR 21 32 47 56
2017 CR-04 12 36 52 41
2017 CR-05 43 21 36 14
2014 CR 24 38 38 63
2014 CR-04 23 43 34 47
2011 CR 37 25 37 67
2011 CR-04 36 27 36 44
2011 CR-05 43 19 38 21

Question 55. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2019 CR 29 21 29 7 14 0 14
2017 CR 8 34 41 0 8 8 12
2014 CR 13 19 47 0 9999 20 15
2014 CR-04 18 26 37 0 9999 18 11
2011 CR 24 28 20 4 9999 24 25
2011 CR-04 6 31 25 6 9999 31 16
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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 52 44 2 2 0 0 0 96 2 54
2019 CR-04 58 36 3 3 0 0 0 94 3 36
2019 CR-05 44 56 0 0 0 0 0 100 0 16
2018 CR 57 34 9 0 0 0 0 91 0 47
2018 CR-04 67 27 6 0 0 0 0 94 0 33
2018 CR-05 38 46 15 0 0 0 0 85 0 13
2017 CR 60 31 7 0 2 0 0 92 2 58
2017 CR-04 69 24 5 0 2 0 0 93 2 43
2017 CR-05 36 57 7 0 0 0 0 93 0 14
2014 CR 57 29 8 3 2 2 0 87 5 63
2014 CR-04 62 23 9 4 2 0 0 85 6 47
2011 CR 54 36 9 0 1 0 0 90 1 67
2011 CR-04 55 32 11 0 2 0 0 86 2 44
2011 CR-05 52 43 5 0 0 0 0 95 0 21
2008 CR 71 23 2 2 2 0 0 95 4 56
2008 CR-03 76 24 0 0 0 0 0 100 0 17
2008 CR-04 63 29 4 4 0 0 0 92 4 24
2008 CR-05 86 7 0 0 7 0 0 93 7 14

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 41 35 13 7 4 0 0 76 11 54
2019 CR-04 47 28 14 8 3 0 0 75 11 36
2019 CR-05 25 50 13 6 6 0 0 75 13 16
2018 CR 27 47 18 6 2 0 0 73 8 49
2018 CR-04 29 46 17 6 3 0 0 74 9 35
2018 CR-05 23 46 23 8 0 0 0 69 8 13
2017 CR 27 52 19 2 0 0 0 79 2 58
2017 CR-04 30 54 14 2 0 0 0 84 2 43
2017 CR-05 21 50 28 0 0 0 0 72 0 14
2014 CR 38 38 16 2 3 3 0 79 5 63
2014 CR-04 36 41 17 0 4 2 0 79 4 47
2011 CR 30 43 13 6 7 0 0 73 13 67
2011 CR-04 30 41 14 5 11 0 0 70 16 44
2011 CR-05 29 48 14 10 0 0 0 76 10 21

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 8 19 19 32 19 0 4 53 27 53
2019 CR-04 6 17 17 31 25 0 6 59 24 36
2019 CR-05 13 25 25 31 6 0 0 38 38 16
2018 CR 10 19 29 25 6 4 6 35 33 48
2018 CR-04 6 15 32 32 3 6 6 40 23 34
2018 CR-05 15 31 23 8 15 0 8 25 50 13
2017 CR 3 20 27 28 14 0 7 45 26 58
2017 CR-04 5 18 28 28 14 0 7 46 25 43
2017 CR-05 0 28 29 29 7 0 7 39 30 14
2014 CR 6 13 33 21 22 0 5 45 20 63
2014 CR-04 4 15 36 17 23 0 4 42 20 47
2011 CR 3 11 25 29 25 0 8 58 15 65
2011 CR-04 5 12 24 29 21 0 10 55 18 42
2011 CR-05 0 10 29 33 24 0 5 60 10 21
2008 CR 4 29 23 34 7 4 0 43 33 56
2008 CR-03 6 24 12 35 18 6 0 56 31 17
2008 CR-04 4 33 29 29 4 0 0 33 38 24
2008 CR-05 0 21 29 43 0 7 0 46 23 14

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 17 15 19 17 25 4 4 45 35 53
2019 CR-04 14 17 19 11 31 3 6 45 33 36
2019 CR-05 25 13 19 25 13 6 0 40 40 16
2018 CR 20 20 18 18 12 6 4 34 45 49
2018 CR-04 14 20 20 23 14 3 6 41 38 35
2018 CR-05 31 23 15 8 8 15 0 18 64 13
2017 CR 10 17 17 28 19 0 7 51 30 57
2017 CR-04 7 18 18 28 21 0 7 53 27 43
2017 CR-05 23 15 15 31 8 0 8 42 41 13
2014 CR 6 5 34 23 26 5 2 52 12 62
2014 CR-04 4 4 33 22 28 7 2 55 10 46
2011 CR 8 9 17 20 35 3 8 62 19 65
2011 CR-04 10 10 19 10 38 5 10 56 22 42
2011 CR-05 5 10 14 43 29 0 0 71 14 21
2008 CR 5 22 16 29 16 5 5 51 31 55
2008 CR-03 6 13 19 25 25 6 6 57 21 16
2008 CR-04 4 29 17 33 8 0 8 45 36 24
2008 CR-05 7 14 14 29 21 14 0 58 25 14

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 6 11 28 28 19 4 4 51 18 53
2019 CR-04 3 11 28 25 22 6 6 53 16 36
2019 CR-05 13 13 31 31 13 0 0 44 25 16
2018 CR 4 22 14 27 16 8 8 51 32 49
2018 CR-04 3 20 11 34 17 6 9 60 27 35
2018 CR-05 8 31 23 8 8 15 8 20 50 13
2017 CR 9 3 19 33 19 7 10 63 14 58
2017 CR-04 7 0 18 38 18 5 14 69 8 43
2017 CR-05 14 14 21 21 14 14 0 42 33 14
2014 CR 3 11 22 30 22 6 5 59 16 63
2014 CR-04 0 6 26 32 21 9 6 62 8 47
2011 CR 3 8 18 29 34 2 6 68 12 65
2011 CR-04 2 7 17 26 36 2 10 70 11 42
2011 CR-05 5 10 24 38 24 0 0 62 14 21
2008 CR 4 9 22 33 22 4 7 61 14 55
2008 CR-03 6 12 12 35 24 6 6 67 20 17
2008 CR-04 4 9 30 30 22 0 4 55 14 23
2008 CR-05 0 7 14 36 21 7 14 73 9 14

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 2 9 21 26 36 0 6 66 12 53
2019 CR-04 3 3 22 28 36 0 8 70 6 36
2019 CR-05 0 19 19 25 38 0 0 63 19 16
2018 CR 0 11 19 32 30 4 4 67 12 47
2018 CR-04 0 6 12 41 32 3 6 81 6 34
2018 CR-05 0 25 33 8 25 8 0 36 27 12
2017 CR 3 5 26 30 29 2 5 63 9 58
2017 CR-04 5 7 21 31 28 2 7 64 13 43
2017 CR-05 0 0 43 29 29 0 0 57 0 14
2014 CR 0 2 23 37 30 3 5 74 2 62
2014 CR-04 0 2 20 37 30 4 7 76 2 46
2011 CR 2 6 14 35 35 2 6 77 8 65
2011 CR-04 2 5 5 40 36 2 10 86 8 42
2011 CR-05 0 10 33 24 33 0 0 57 10 21
2008 CR 2 5 22 31 33 2 5 69 8 55
2008 CR-03 6 6 12 12 53 6 6 73 13 17
2008 CR-04 0 4 35 39 22 0 0 61 4 23
2008 CR-05 0 0 14 43 29 0 14 83 0 14

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 6 17 21 15 37 2 2 54 24 52
2019 CR-04 9 14 23 11 37 3 3 52 24 35
2019 CR-05 0 25 19 19 38 0 0 56 25 16
2018 CR 14 14 31 14 18 2 6 36 31 49
2018 CR-04 9 9 37 17 20 3 6 41 19 35
2018 CR-05 23 31 15 8 15 0 8 25 58 13
2017 CR 12 7 23 28 21 2 7 54 21 57
2017 CR-04 12 2 26 27 21 2 10 55 16 42
2017 CR-05 14 21 7 36 21 0 0 57 35 14
2014 CR 8 11 25 22 25 2 6 52 21 63
2014 CR-04 6 13 23 21 26 2 9 52 22 47
2011 CR 8 15 18 29 23 2 6 56 25 66
2011 CR-04 12 14 16 26 23 2 7 54 28 43
2011 CR-05 0 19 24 38 14 0 5 55 20 21
2008 CR 9 9 20 24 25 5 7 56 21 55
2008 CR-03 12 12 0 12 47 12 6 71 29 17
2008 CR-04 9 9 22 43 9 0 9 57 19 23
2008 CR-05 7 0 43 7 29 7 7 42 8 14

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 13 20 19 20 20 2 6 44 36 54
2019 CR-04 11 14 19 22 25 0 8 52 27 36
2019 CR-05 13 38 19 13 13 6 0 27 53 16
2018 CR 24 18 18 18 8 8 4 30 49 49
2018 CR-04 23 20 14 23 9 6 6 35 48 35
2018 CR-05 23 15 31 8 8 15 0 18 45 13
2017 CR 15 16 22 24 12 7 4 40 35 58
2017 CR-04 9 19 21 23 14 9 5 43 33 43
2017 CR-05 35 7 29 22 7 0 0 29 43 14
2014 CR 11 19 22 22 18 3 5 43 33 63
2014 CR-04 11 19 19 21 19 4 6 45 33 47
2011 CR 6 21 24 22 19 1 6 45 29 67
2011 CR-04 7 23 25 16 23 2 5 41 32 44
2011 CR-05 5 14 19 38 14 0 10 58 21 21
2008 CR 11 16 33 20 7 5 7 31 31 55
2008 CR-03 18 6 41 18 6 6 6 27 27 17
2008 CR-04 9 26 26 22 9 0 9 33 38 23
2008 CR-05 7 7 36 21 7 14 7 36 18 14

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 9 17 25 25 17 2 6 45 29 53
2019 CR-04 11 17 22 17 22 3 8 44 31 36
2019 CR-05 6 19 31 38 6 0 0 44 25 16
2018 CR 6 16 31 18 16 4 8 40 26 49
2018 CR-04 6 14 29 23 17 3 9 45 23 35
2018 CR-05 8 23 31 8 15 8 8 27 36 13
2017 CR 7 17 17 30 17 7 4 53 27 57
2017 CR-04 2 19 17 31 19 7 5 57 24 42
2017 CR-05 21 14 21 29 7 7 0 39 38 14
2014 CR 3 16 19 35 21 0 5 59 20 62
2014 CR-04 4 13 19 34 23 0 6 61 18 47

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 4 11 34 25 23 2 2 49 16 53
2019 CR-04 6 14 28 28 19 3 3 50 21 36
2019 CR-05 0 6 50 13 31 0 0 44 6 16

Question 40. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 28 22 20 22 6 2 0 51 28 54
2019 CR-04 33 14 19 25 6 3 0 49 31 36
2019 CR-05 19 38 19 19 6 0 0 56 25 16

Respectful workplace

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 43 26 9 11 9 0 0 70 21 53
2019 CR-04 43 26 9 11 11 0 0 69 23 35
2019 CR-05 50 31 0 13 6 0 0 81 19 16
2018 CR 38 29 10 15 8 0 0 67 23 48
2018 CR-04 35 26 12 18 9 0 0 62 26 34
2018 CR-05 46 38 8 8 0 0 0 85 8 13
2017 CR 24 37 14 14 10 0 2 62 24 58
2017 CR-04 21 38 16 14 9 0 2 60 23 43
2017 CR-05 36 36 7 7 14 0 0 72 21 14
2014 CR 38 33 10 5 14 0 0 71 19 63
2014 CR-04 30 36 11 6 17 0 0 66 23 47

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 42 35 10 8 6 0 0 77 13 52
2019 CR-04 44 35 6 6 9 0 0 79 15 34
2019 CR-05 38 31 19 13 0 0 0 69 13 16
2018 CR 44 29 8 13 6 0 0 73 19 48
2018 CR-04 41 29 6 18 6 0 0 71 24 34
2018 CR-05 54 31 15 0 0 0 0 85 0 13
2017 CR 38 35 5 10 10 0 0 74 21 57
2017 CR-04 35 34 7 12 12 0 0 69 23 42
2017 CR-05 50 36 0 7 7 0 0 86 14 14
2014 CR 34 47 11 6 2 0 0 81 8 62
2014 CR-04 31 45 15 9 0 0 0 76 9 46

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 40 30 13 11 4 2 0 71 15 53
2019 CR-04 40 29 11 14 3 3 0 71 18 35
2019 CR-05 44 31 13 6 6 0 0 75 13 16
2018 CR 23 35 23 13 6 0 0 58 19 48
2018 CR-04 29 24 26 15 6 0 0 53 21 34
2018 CR-05 8 69 15 8 0 0 0 77 8 13

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 43 30 11 11 4 2 0 74 15 54
2019 CR-04 44 28 11 11 3 3 0 74 14 36
2019 CR-05 38 38 13 6 6 0 0 75 13 16
2018 CR 39 29 14 10 6 2 0 69 17 49
2018 CR-04 46 23 14 9 9 0 0 69 17 35
2018 CR-05 23 38 15 15 0 8 0 67 17 13
2017 CR 31 40 22 2 3 2 0 72 5 58
2017 CR-04 30 38 23 2 5 2 0 69 7 43
2017 CR-05 36 43 22 0 0 0 0 78 0 14
2014 CR 44 40 11 5 0 0 0 84 5 63
2014 CR-04 49 32 15 4 0 0 0 81 4 47
2011 CR 42 40 9 6 3 0 0 82 9 67
2011 CR-04 34 43 9 9 5 0 0 77 14 44
2011 CR-05 57 33 10 0 0 0 0 90 0 21

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 43 20 20 9 6 0 2 64 15 54
2019 CR-04 44 17 28 8 3 0 0 61 11 36
2019 CR-05 38 31 6 6 13 0 6 73 20 16
2018 CR 41 22 12 10 10 2 2 66 21 49
2018 CR-04 43 20 9 14 11 3 0 65 26 35
2018 CR-05 38 23 23 0 8 0 8 67 8 13
2017 CR 36 35 15 3 5 3 2 75 9 58
2017 CR-04 32 38 16 2 7 5 0 74 10 43
2017 CR-05 50 21 14 7 0 0 7 77 8 14
2014 CR 51 24 13 5 2 3 2 80 7 62
2014 CR-04 54 20 13 7 2 4 0 77 9 46

Question 50. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 52 28 6 13 2 0 0 80 15 54
2019 CR-04 56 22 8 11 3 0 0 78 14 36
2019 CR-05 50 31 0 19 0 0 0 81 19 16
2018 CR 43 35 12 6 4 0 0 78 10 49
2018 CR-04 46 31 11 6 6 0 0 77 11 35
2018 CR-05 38 46 15 0 0 0 0 85 0 13
2017 CR 46 38 8 5 2 0 0 85 7 58
2017 CR-04 44 42 9 2 2 0 0 86 5 43
2017 CR-05 57 22 7 14 0 0 0 79 14 14
2014 CR 51 37 8 3 2 0 0 87 5 63
2014 CR-04 51 34 11 2 2 0 0 85 4 47
2011 CR 57 31 3 1 7 0 0 88 9 67
2011 CR-04 52 34 5 0 9 0 0 86 9 44
2011 CR-05 62 29 0 5 5 0 0 90 10 21
2008 CR 63 23 7 4 4 0 0 86 7 57
2008 CR-03 59 29 0 6 6 0 0 88 12 17
2008 CR-04 58 25 13 4 0 0 0 83 4 24
2008 CR-05 79 14 7 0 0 0 0 93 0 14

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 19 21 13 19 15 4 9 46 39 53
2019 CR-04 20 17 11 17 17 6 11 45 41 35
2019 CR-05 19 31 6 25 13 0 6 53 40 16
2018 CR 21 38 17 10 8 4 2 62 20 48
2018 CR-04 21 35 18 12 9 6 0 59 22 34
2018 CR-05 23 46 15 8 0 0 8 75 8 13
2017 CR 19 25 17 24 10 3 2 46 36 58
2017 CR-04 21 21 12 28 12 5 2 45 42 43
2017 CR-05 14 36 28 14 7 0 0 50 21 14
2014 CR 25 25 16 11 18 3 2 53 30 63
2014 CR-04 19 27 15 13 19 4 2 50 34 47

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 30 35 13 13 6 2 2 67 19 54
2019 CR-04 36 31 14 8 8 0 3 69 17 36
2019 CR-05 19 44 6 25 0 6 0 67 27 16
2018 CR 31 39 8 12 6 0 4 72 19 49
2018 CR-04 40 26 9 17 6 0 3 68 24 35
2018 CR-05 8 69 8 0 8 0 8 83 8 13
2017 CR 38 36 9 10 2 5 0 78 13 58
2017 CR-04 44 35 7 7 2 5 0 83 10 43
2017 CR-05 21 43 14 14 0 7 0 69 15 14
2014 CR 40 28 16 3 8 5 0 72 12 63
2014 CR-04 41 32 15 2 9 2 0 74 11 47
2011 CR 34 36 9 6 6 9 0 77 13 67
2011 CR-04 32 30 14 9 7 9 0 68 18 44
2011 CR-05 43 48 0 0 5 5 0 95 5 21
2008 CR 52 25 11 7 2 4 0 80 9 56
2008 CR-03 53 35 0 12 0 0 0 88 12 17
2008 CR-04 46 17 25 4 0 8 0 68 5 24
2008 CR-05 62 23 0 8 8 0 0 85 15 13

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 35 24 22 7 7 4 0 62 15 54
2019 CR-04 42 19 22 6 8 3 0 63 14 36
2019 CR-05 19 31 25 13 6 6 0 53 20 16
2018 CR 31 27 23 10 6 0 2 60 17 48
2018 CR-04 41 12 29 12 6 0 0 53 18 34
2018 CR-05 8 69 8 8 0 0 8 83 8 13

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 22 19 17 13 11 15 4 50 30 54
2019 CR-04 28 14 14 14 14 14 3 50 33 36
2019 CR-05 13 31 13 13 6 19 6 58 25 16
2018 CR 18 18 24 12 10 12 4 44 27 49
2018 CR-04 23 17 23 11 11 14 0 47 27 35
2018 CR-05 8 23 31 15 0 8 15 40 20 13
2017 CR 19 25 19 17 7 14 0 51 28 58
2017 CR-04 18 26 16 18 7 14 0 52 29 43
2017 CR-05 21 21 22 14 7 14 0 50 25 14
2014 CR 16 18 24 14 14 13 2 39 33 63
2014 CR-04 15 15 23 17 15 13 2 35 38 47
2011 CR 24 18 23 15 14 3 3 45 31 66
2011 CR-04 20 16 25 16 16 2 5 39 34 44
2011 CR-05 35 25 15 15 10 0 0 60 25 20

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 50 35 4 11 0 0 0 85 11 54
2019 CR-04 53 31 3 14 0 0 0 83 14 36
2019 CR-05 50 44 6 0 0 0 0 94 0 16
2017 CR 46 47 2 3 2 0 0 93 5 58
2017 CR-04 51 42 2 2 2 0 0 93 5 43
2017 CR-05 36 64 0 0 0 0 0 100 0 14
2014 CR 54 29 6 6 5 0 0 82 11 63
2014 CR-04 57 23 9 6 4 0 0 81 11 47
2011 CR 55 34 1 6 3 0 0 90 9 67
2011 CR-04 52 32 2 9 5 0 0 84 14 44
2011 CR-05 62 38 0 0 0 0 0 100 0 21
2008 CR 58 38 0 2 2 0 0 96 4 55
2008 CR-03 81 13 0 0 6 0 0 94 6 16
2008 CR-04 42 58 0 0 0 0 0 100 0 24
2008 CR-05 64 29 0 7 0 0 0 93 7 14

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 48 35 4 9 4 0 0 83 13 54
2019 CR-04 53 31 6 6 6 0 0 83 11 36
2019 CR-05 44 44 0 13 0 0 0 88 13 16
2017 CR 62 26 3 3 5 0 0 88 8 58
2017 CR-04 67 24 5 0 5 0 0 91 5 43
2017 CR-05 50 29 0 14 7 0 0 79 21 14
2014 CR 46 30 6 13 5 0 0 76 18 63
2014 CR-04 43 36 6 9 6 0 0 79 15 47
2011 CR 49 33 9 3 6 0 0 82 9 67
2011 CR-04 48 27 11 5 9 0 0 75 14 44
2011 CR-05 48 48 5 0 0 0 0 95 0 21

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 40 38 6 10 6 0 0 79 15 52
2019 CR-04 44 33 8 11 3 0 0 78 14 36
2019 CR-05 36 50 0 7 7 0 0 86 14 14
2017 CR 53 31 8 3 3 0 0 85 7 58
2017 CR-04 58 28 9 0 5 0 0 86 5 43
2017 CR-05 43 43 0 14 0 0 0 86 14 14
2014 CR 47 33 8 8 3 0 0 81 11 63
2014 CR-04 47 36 9 6 2 0 0 83 9 47

Use of official languages

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 63 22 4 6 2 0 4 88 8 54
2019 CR-04 69 19 6 3 0 0 3 91 3 36
2019 CR-05 56 25 0 13 0 0 6 87 13 16
2017 CR 65 23 0 3 3 0 5 93 7 58
2017 CR-04 65 24 0 5 2 0 5 93 7 43
2017 CR-05 64 22 0 0 7 0 7 93 7 14
2014 CR 71 14 5 6 3 0 0 86 10 63
2014 CR-04 72 15 4 4 4 0 0 87 9 47
2011 CR 71 14 3 8 5 0 0 85 12 66
2011 CR-04 74 12 2 7 5 0 0 86 12 43
2011 CR-05 67 14 5 10 5 0 0 81 14 21
2008 CR 77 13 2 7 0 2 0 91 7 56
2008 CR-03 65 18 6 12 0 0 0 82 12 17
2008 CR-04 83 8 0 4 0 4 0 96 4 24
2008 CR-05 86 14 0 0 0 0 0 100 0 14

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 72 6 6 4 6 2 6 84 10 53
2019 CR-04 66 9 9 6 6 3 3 79 12 35
2019 CR-05 88 0 0 0 0 0 13 100 0 16
2017 CR 65 17 5 2 2 0 9 90 4 58
2017 CR-04 69 16 0 3 2 0 9 94 6 43
2017 CR-05 50 21 22 0 0 0 7 77 0 14
2014 CR 70 17 6 0 2 0 5 92 2 63
2014 CR-04 68 21 6 0 2 0 2 91 2 47
2011 CR 77 11 3 5 0 2 3 92 5 66
2011 CR-04 74 12 2 7 0 0 5 90 7 43
2011 CR-05 86 5 5 0 0 5 0 95 0 21
2008 CR 75 9 4 2 4 2 5 90 6 55
2008 CR-03 69 6 6 6 6 0 6 80 13 16
2008 CR-04 75 17 4 0 0 0 4 96 0 24
2008 CR-05 86 0 0 0 0 7 7 100 0 14

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 74 9 4 4 2 2 6 90 6 53
2019 CR-04 75 8 6 3 3 3 3 88 6 36
2019 CR-05 73 13 0 0 0 0 13 100 0 15
2017 CR 77 8 2 4 0 0 9 94 4 58
2017 CR-04 79 7 0 5 0 0 9 94 6 43
2017 CR-05 71 14 7 0 0 0 7 92 0 14
2014 CR 84 11 0 0 2 0 3 98 2 63
2014 CR-04 85 13 0 0 0 0 2 100 0 47
2011 CR 83 9 3 2 2 0 2 94 3 66
2011 CR-04 79 9 5 2 2 0 2 90 5 43
2011 CR-05 90 10 0 0 0 0 0 100 0 21
2008 CR 89 4 2 0 2 0 4 96 2 55
2008 CR-03 94 6 0 0 0 0 0 100 0 17
2008 CR-04 88 4 4 0 0 0 4 96 0 24
2008 CR-05 92 0 0 0 0 0 8 100 0 13

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 48 9 4 4 17 11 7 70 25 54
2019 CR-04 53 8 6 3 11 11 8 76 17 36
2019 CR-05 44 13 0 6 25 6 6 64 36 16

Collective agreements and terms and conditions of employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 32 47 11 8 2 0 0 79 9 53
2019 CR-04 37 40 14 6 3 0 0 77 9 35
2019 CR-05 19 63 6 13 0 0 0 81 13 16

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 46 30 7 2 7 7 0 82 10 54
2019 CR-04 44 28 6 3 8 11 0 81 13 36
2019 CR-05 56 31 13 0 0 0 0 88 0 16

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CR 11 89 54
2018 CR 18 82 49

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CR 13 87 54

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 20 11 17 13 6 26 7 47 28 54
2019 CR-04 19 8 22 11 8 28 3 40 28 36
2019 CR-05 19 19 0 19 0 25 19 67 33 16
2018 CR 18 12 29 14 6 18 2 38 26 49
2018 CR-04 20 11 26 20 9 14 0 37 33 35
2018 CR-05 15 15 31 0 0 31 8 50 0 13
2017 CR 15 14 29 7 7 24 3 41 19 58
2017 CR-04 14 17 28 9 9 18 5 40 24 43
2017 CR-05 21 7 36 0 0 35 0 44 0 14
2014 CR 16 24 16 11 6 21 6 54 24 63
2014 CR-04 15 23 19 15 4 19 4 50 25 47

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 39 15 20 11 4 9 2 60 17 54
2019 CR-04 39 17 17 17 3 8 0 61 21 36
2019 CR-05 38 13 25 0 6 13 6 62 8 16
2018 CR 33 22 22 8 8 6 0 59 17 49
2018 CR-04 34 20 20 11 11 3 0 56 24 35
2018 CR-05 31 23 31 0 0 15 0 64 0 13
2017 CR 28 37 16 9 5 5 0 69 15 57
2017 CR-04 21 41 14 12 7 5 0 65 20 42
2017 CR-05 50 29 14 0 0 7 0 85 0 14
2014 CR 30 24 22 8 6 10 0 60 16 63
2014 CR-04 27 26 23 11 4 9 0 58 16 47
2011 CR 39 30 16 4 4 6 0 73 10 67
2011 CR-04 34 27 18 5 7 9 0 68 13 44
2011 CR-05 43 38 14 5 0 0 0 81 5 21

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CR 9 91 54
2018 CR 14 86 49
2018 CR-04 20 80 35
2018 CR-05 0 100 13

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CR 15 85 54

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 22 11 24 6 4 26 7 50 14 54
2019 CR-04 22 11 28 6 3 31 0 48 12 36
2019 CR-05 19 13 13 6 6 19 25 56 22 16
2018 CR 22 8 33 8 4 18 6 41 16 49
2018 CR-04 23 9 34 11 6 14 3 38 21 35
2018 CR-05 23 8 23 0 0 31 15 57 0 13
2017 CR 24 14 22 5 5 22 7 54 14 58
2017 CR-04 23 19 18 7 7 16 9 57 18 43
2017 CR-05 29 0 36 0 0 35 0 44 0 14
2014 CR 21 22 22 6 0 24 5 60 9 63
2014 CR-04 19 23 26 6 0 21 4 57 9 47

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 39 22 22 6 2 7 2 67 8 54
2019 CR-04 39 28 19 6 3 6 0 71 9 36
2019 CR-05 38 13 25 6 0 13 6 62 8 16
2018 CR 37 20 20 6 6 6 4 64 14 49
2018 CR-04 40 20 17 9 9 3 3 64 18 35
2018 CR-05 31 23 23 0 0 15 8 70 0 13
2017 CR 34 31 14 2 5 14 0 76 8 58
2017 CR-04 30 35 12 2 7 14 0 76 11 43
2017 CR-05 50 22 14 0 0 14 0 83 0 14
2014 CR 35 29 16 10 0 11 0 71 11 63
2014 CR-04 34 30 17 11 0 9 0 70 12 47
2011 CR 46 31 9 1 3 9 0 85 5 67
2011 CR-04 39 36 7 2 5 11 0 85 8 44
2011 CR-05 57 24 14 0 0 5 0 85 0 21

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CR 19 81 54
2019 CR-04 28 72 36
2019 CR-05 0 100 16
2017 CR 26 74 57
2017 CR-04 26 74 42
2014 CR 19 81 63
2014 CR-04 15 85 47

Question 80. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CR 100 0 10
2019 CR-04 100 0 10
2017 CR 87 13 15
2017 CR-04 91 9 11
2014 CR 83 17 12

Question 81. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 40 20 0 20 20 0 0 60 40 10
2019 CR-04 40 20 0 20 20 0 0 60 40 10
2017 CR 69 23 0 8 0 0 0 92 8 13
2017 CR-04 70 20 0 10 0 0 0 90 10 10
2014 CR 30 40 20 10 0 0 0 70 10 10
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Workplace well-being

A psychologically healthy workplace

Question 30. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 48 35 6 4 6 2 0 85 9 54
2019 CR-04 53 33 3 3 6 3 0 89 9 36
2019 CR-05 44 38 6 6 6 0 0 81 13 16
2018 CR 43 33 12 6 6 0 0 76 12 49
2018 CR-04 49 26 11 9 6 0 0 74 14 35
2018 CR-05 31 54 15 0 0 0 0 85 0 13
2017 CR 45 30 10 5 10 0 0 74 15 58
2017 CR-04 41 31 12 5 12 0 0 72 16 43
2017 CR-05 57 21 7 7 7 0 0 79 14 14

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 38 38 15 8 2 0 0 75 9 53
2019 CR-04 37 37 17 6 3 0 0 74 9 35
2019 CR-05 44 31 13 13 0 0 0 75 13 16
2018 CR 44 44 4 4 4 0 0 88 8 48
2018 CR-04 38 47 3 6 6 0 0 85 12 34
2018 CR-05 62 31 8 0 0 0 0 92 0 13
2017 CR 45 33 10 7 2 3 0 81 9 58
2017 CR-04 48 33 7 5 2 5 0 86 7 43
2017 CR-05 36 36 14 14 0 0 0 72 14 14

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 35 26 11 15 11 2 0 62 26 54
2019 CR-04 36 22 11 14 14 3 0 60 29 36
2019 CR-05 38 31 6 19 6 0 0 69 25 16
2018 CR 27 31 16 8 16 2 0 58 25 49
2018 CR-04 29 31 14 11 14 0 0 60 26 35
2018 CR-05 23 31 23 0 15 8 0 58 17 13
2017 CR 21 40 17 12 5 5 0 64 18 58
2017 CR-04 16 47 14 9 7 7 0 68 17 43
2017 CR-05 36 21 22 21 0 0 0 57 21 14

Work-related stress

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 31 22 26 7 11 0 2 55 19 54
2019 CR-04 33 17 22 11 14 0 3 51 26 36
2019 CR-05 25 31 38 0 6 0 0 56 6 16
2018 CR 27 16 18 18 20 0 0 43 39 49
2018 CR-04 29 14 20 14 23 0 0 43 37 35
2018 CR-05 15 23 15 31 15 0 0 38 46 13
2017 CR 29 19 15 19 9 0 9 53 30 58
2017 CR-04 30 17 16 16 9 0 12 53 29 43
2017 CR-05 29 29 7 28 7 0 0 57 36 14

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 39 26 17 9 7 0 2 66 17 54
2019 CR-04 44 22 14 8 8 0 3 69 17 36
2019 CR-05 31 31 19 13 6 0 0 63 19 16
2018 CR 31 33 18 12 6 0 0 63 18 49
2018 CR-04 34 40 11 11 3 0 0 74 14 35
2018 CR-05 23 15 38 15 8 0 0 38 23 13
2017 CR 23 39 21 7 7 0 4 64 14 57
2017 CR-04 24 36 19 9 7 0 5 63 17 42
2017 CR-05 22 50 21 0 7 0 0 72 7 14

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 45 28 11 8 4 0 4 76 12 53
2019 CR-04 51 23 9 6 6 0 6 79 12 35
2019 CR-05 38 38 13 13 0 0 0 75 13 16
2018 CR 41 33 14 8 2 0 2 75 10 49
2018 CR-04 49 31 11 3 3 0 3 82 6 35
2018 CR-05 23 38 15 23 0 0 0 62 23 13
2017 CR 33 28 19 5 3 2 10 69 10 58
2017 CR-04 32 26 18 5 5 2 12 68 11 43
2017 CR-05 36 29 21 7 0 0 7 70 7 14

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 37 22 20 11 7 0 2 60 19 54
2019 CR-04 42 22 19 6 8 0 3 66 14 36
2019 CR-05 31 25 13 25 6 0 0 56 31 16
2018 CR 40 10 25 15 10 0 0 50 25 48
2018 CR-04 43 14 23 14 6 0 0 57 20 35
2018 CR-05 33 0 33 17 17 0 0 33 33 12
2017 CR 26 29 18 12 12 0 4 57 25 58
2017 CR-04 23 28 21 16 7 0 5 53 24 43
2017 CR-05 36 36 0 0 28 0 0 72 28 14

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 66 17 9 0 2 0 6 88 2 53
2019 CR-04 72 11 6 0 3 0 8 91 3 36
2019 CR-05 53 33 13 0 0 0 0 87 0 15
2018 CR 69 8 12 0 0 2 8 86 0 49
2018 CR-04 77 6 6 0 0 3 9 94 0 35
2018 CR-05 46 15 31 0 0 0 8 67 0 13
2017 CR 51 12 2 5 0 2 28 90 7 58
2017 CR-04 44 14 0 5 0 2 35 93 7 43
2017 CR-05 72 7 7 7 0 0 7 85 7 14

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 40 28 19 8 4 0 2 69 12 53
2019 CR-04 46 29 14 6 3 0 3 76 9 35
2019 CR-05 31 31 25 6 6 0 0 63 13 16
2018 CR 42 27 19 8 4 0 0 69 13 48
2018 CR-04 51 17 17 9 6 0 0 69 14 35
2018 CR-05 17 58 17 8 0 0 0 75 8 12
2017 CR 43 24 17 7 3 0 5 71 11 58
2017 CR-04 45 21 16 7 5 0 7 70 12 43
2017 CR-05 43 36 21 0 0 0 0 79 0 14

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 33 35 19 7 4 0 2 70 11 54
2019 CR-04 31 36 22 6 3 0 3 69 9 36
2019 CR-05 44 25 13 13 6 0 0 69 19 16
2018 CR 38 29 10 10 8 2 2 70 20 48
2018 CR-04 43 31 3 11 9 3 0 76 21 35
2018 CR-05 23 23 31 8 8 0 8 50 17 13
2017 CR 30 33 20 5 3 2 7 68 9 58
2017 CR-04 33 32 21 0 5 2 7 72 5 43
2017 CR-05 21 36 21 14 0 0 7 62 15 14

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 28 43 15 9 4 0 2 72 13 54
2019 CR-04 31 39 14 11 3 0 3 71 14 36
2019 CR-05 25 44 19 6 6 0 0 69 13 16
2018 CR 38 27 10 19 4 2 0 66 23 48
2018 CR-04 40 29 6 17 6 3 0 71 24 35
2018 CR-05 31 23 23 23 0 0 0 54 23 13
2017 CR 30 33 19 12 2 2 4 66 14 58
2017 CR-04 31 32 16 12 2 2 5 68 15 43
2017 CR-05 29 29 29 14 0 0 0 57 14 14

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 33 28 22 13 2 0 2 62 15 54
2019 CR-04 36 22 28 11 0 0 3 60 11 36
2019 CR-05 31 38 13 13 6 0 0 69 19 16
2018 CR 39 28 26 0 4 0 2 69 4 46
2018 CR-04 38 32 24 0 6 0 0 71 6 34
2018 CR-05 42 17 33 0 0 0 8 64 0 12
2017 CR 37 31 17 9 2 0 4 71 11 57
2017 CR-04 39 24 19 12 2 0 5 65 15 42
2017 CR-05 36 50 14 0 0 0 0 86 0 14

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 47 21 13 8 9 0 2 69 17 53
2019 CR-04 44 22 11 8 11 0 3 69 20 36
2019 CR-05 53 20 13 7 7 0 0 73 13 15

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 37 24 26 7 2 0 4 63 10 54
2019 CR-04 42 19 25 6 3 0 6 65 9 36
2019 CR-05 31 31 31 6 0 0 0 63 6 16
2018 CR 33 35 23 4 4 0 0 69 8 48
2018 CR-04 34 37 23 3 3 0 0 71 6 35
2018 CR-05 31 31 23 8 8 0 0 62 15 13
2017 CR 30 34 12 12 3 5 4 70 17 58
2017 CR-04 31 30 14 9 5 7 5 69 16 43
2017 CR-05 29 43 7 21 0 0 0 72 21 14

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 63 24 7 0 0 0 6 92 0 54
2019 CR-04 69 14 8 0 0 0 8 91 0 36
2019 CR-05 50 44 6 0 0 0 0 94 0 16
2018 CR 63 21 8 2 2 0 4 87 4 48
2018 CR-04 63 14 11 3 3 0 6 82 6 35
2018 CR-05 62 38 0 0 0 0 0 100 0 13
2017 CR 54 30 4 7 2 0 4 87 9 56
2017 CR-04 53 28 5 9 2 0 2 83 12 42
2017 CR-05 61 31 0 0 0 0 8 100 0 13

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 62 17 4 2 2 0 13 91 4 52
2019 CR-04 60 14 3 3 3 0 17 90 7 35
2019 CR-05 67 20 7 0 0 0 7 93 0 15
2018 CR 67 15 6 2 4 0 6 87 7 48
2018 CR-04 69 11 9 3 6 0 3 82 9 35
2018 CR-05 62 23 0 0 0 0 15 100 0 13

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 67 11 7 2 9 2 2 81 12 54
2019 CR-04 69 11 6 0 8 3 3 85 9 36
2019 CR-05 63 13 6 6 13 0 0 75 19 16
2018 CR 65 13 8 0 8 2 4 82 9 48
2018 CR-04 69 9 11 0 11 0 0 77 11 35
2018 CR-05 54 23 0 0 0 8 15 100 0 13
2017 CR 69 7 9 3 5 3 3 81 9 57
2017 CR-04 67 5 12 5 7 2 2 75 12 42
2017 CR-05 71 14 0 0 0 7 7 100 0 14

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 43 31 15 4 6 0 2 75 9 54
2019 CR-04 47 33 11 3 3 0 3 83 6 36
2019 CR-05 25 31 25 6 13 0 0 56 19 16
2018 CR 42 27 15 6 6 0 4 72 13 48
2018 CR-04 37 31 17 6 9 0 0 69 14 35
2018 CR-05 58 17 8 0 0 0 17 90 0 12
2017 CR 39 33 10 10 3 0 3 75 14 57
2017 CR-04 34 35 12 12 5 0 2 71 17 42
2017 CR-05 57 29 0 7 0 0 7 92 8 14

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 49 13 15 15 6 0 2 63 21 53
2019 CR-04 49 14 14 11 9 0 3 65 21 35
2019 CR-05 44 13 19 25 0 0 0 56 25 16
2018 CR 52 23 8 2 10 0 4 78 13 48
2018 CR-04 57 17 11 3 11 0 0 74 14 35
2018 CR-05 42 42 0 0 0 0 17 100 0 12
2017 CR 57 19 9 7 3 2 3 80 11 58
2017 CR-04 58 16 9 7 5 2 2 78 12 43
2017 CR-05 57 28 0 7 0 0 7 92 8 14

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 65 4 2 4 0 0 25 92 5 52
2019 CR-04 62 3 0 3 0 0 32 96 4 34
2019 CR-05 69 6 6 6 0 0 13 86 7 16
2018 CR 47 8 4 2 2 0 37 87 6 49
2018 CR-04 49 9 6 3 3 0 31 83 8 35
2018 CR-05 38 8 0 0 0 0 54 100 0 13
2017 CR 51 3 0 0 0 0 45 100 0 57
2017 CR-04 50 5 0 0 0 0 45 100 0 42
2017 CR-05 50 0 0 0 0 0 50 100 0 14

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 65 26 4 0 0 0 6 96 0 54
2019 CR-04 69 19 6 0 0 0 6 94 0 36
2019 CR-05 56 38 0 0 0 0 6 100 0 16
2018 CR 59 24 2 0 4 2 8 93 5 49
2018 CR-04 69 20 3 0 6 3 0 91 6 35
2018 CR-05 31 38 0 0 0 0 31 100 0 13
2017 CR 72 14 3 0 0 0 10 96 0 57
2017 CR-04 74 10 5 0 0 0 12 95 0 42
2017 CR-05 64 29 0 0 0 0 7 100 0 14

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 57 28 4 0 7 2 2 88 8 54
2019 CR-04 56 31 3 0 6 3 3 91 6 36
2019 CR-05 56 25 6 0 13 0 0 81 13 16
2018 CR 55 12 10 8 12 0 2 69 21 49
2018 CR-04 57 14 9 9 11 0 0 71 20 35
2018 CR-05 46 8 15 8 15 0 8 58 25 13
2017 CR 54 20 7 12 3 0 3 76 16 57
2017 CR-04 52 24 9 9 2 0 2 78 12 42
2017 CR-05 64 7 0 14 7 0 7 77 23 14

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 44 44 9 0 0 0 2 91 0 54
2019 CR-04 50 39 8 0 0 0 3 91 0 36
2019 CR-05 31 63 6 0 0 0 0 94 0 16
2018 CR 35 35 21 4 2 0 2 72 6 48
2018 CR-04 34 40 20 3 3 0 0 74 6 35
2018 CR-05 33 25 25 8 0 0 8 64 9 12
2017 CR 44 37 14 2 0 0 3 84 2 57
2017 CR-04 48 35 9 2 0 0 5 88 2 42
2017 CR-05 35 36 29 0 0 0 0 71 0 14

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 35 22 30 11 2 0 0 57 13 54
2019 CR-04 39 22 28 8 3 0 0 61 11 36
2019 CR-05 31 19 38 13 0 0 0 50 13 16
2018 CR 24 29 27 8 10 0 2 54 19 49
2018 CR-04 29 29 26 6 11 0 0 57 17 35
2018 CR-05 15 31 31 15 0 0 8 50 17 13
2017 CR 14 38 39 3 3 2 0 53 7 58
2017 CR-04 16 38 39 0 5 2 0 55 5 43
2017 CR-05 7 43 36 14 0 0 0 50 14 14

Question 76. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 15 13 23 27 21 0 0 48 29 52
2019 CR-04 8 17 28 25 22 0 0 47 25 36
2019 CR-05 29 7 14 29 21 0 0 50 36 14
2018 CR 9 19 30 21 19 0 2 41 28 47
2018 CR-04 12 15 29 24 21 0 0 44 26 34
2018 CR-05 0 25 33 17 17 0 8 36 27 12
2017 CR 5 10 34 26 21 0 4 49 16 58
2017 CR-04 5 9 35 23 24 0 5 49 14 43
2017 CR-05 7 14 36 29 14 0 0 43 21 14
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Compensation

Pay or other compensation issues

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 41 24 22 6 7 0 0 41 59 54
2019 CR-04 47 22 17 3 11 0 0 47 53 36
2019 CR-05 31 25 31 13 0 0 0 31 69 16
2018 CR 41 16 20 10 12 0 0 41 59 49
2018 CR-04 43 14 23 9 11 0 0 43 57 35
2018 CR-05 31 23 15 15 15 0 0 31 69 13
2017 CR 40 14 17 20 7 2 0 41 59 57
2017 CR-04 47 9 19 17 5 2 0 49 51 42
2017 CR-05 21 29 14 21 14 0 0 21 79 14

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CR 56 44 32
2019 CR-04 58 42 19
2019 CR-05 64 36 11

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 CR 53 47 32
2019 CR-04 47 53 19
2019 CR-05 55 45 11
2018 CR 31 69 29

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 37 19 11 19 7 0 7 60 28 54
2019 CR-04 42 14 3 25 11 0 6 59 38 36
2019 CR-05 31 25 25 6 0 0 13 64 7 16
2018 CR 41 14 16 10 12 0 6 59 24 49
2018 CR-04 43 11 17 14 11 0 3 56 26 35
2018 CR-05 38 23 15 0 8 0 15 73 9 13

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 31 22 19 13 13 0 3 55 26 32
2019 CR-04 32 21 11 21 11 0 5 56 33 19
2019 CR-05 27 27 27 0 18 0 0 55 18 11
2018 CR 21 41 7 14 17 0 0 62 31 29
2017 CR 19 31 12 18 6 3 10 57 28 32
2017 CR-04 14 28 19 14 9 5 11 50 28 21
2017 CR-05 30 30 0 30 0 0 10 67 33 10

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CR 19 16 25 3 34 3 0 35 39 32
2019 CR-04 11 16 21 0 47 5 0 28 50 19
2019 CR-05 27 18 36 0 18 0 0 45 18 11
2018 CR 3 14 10 31 38 3 0 18 71 29
2017 CR 3 9 12 15 54 0 7 13 74 33
2017 CR-04 5 9 19 9 52 0 6 15 65 21
2017 CR-05 0 9 0 28 54 0 9 10 90 11
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