2019 Public Service Employee Survey Results by Theme for Transportation Safety Board of Canada by Question 102. In which province or territory do you work?

The results of the 2019 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

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Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 56 25 10 6 4 0 0 81 9 111
2019 Quebec (excluding National Capital Region) 56 31 12 0 0 0 0 88 0 16
2019 British Columbia 70 0 30 0 0 0 0 70 0 10
2018 National Capital Region 50 30 8 9 3 0 0 80 12 104
2018 Ontario (excluding National Capital Region) 54 27 0 19 0 0 0 81 19 14
2018 Quebec (excluding National Capital Region) 42 58 0 0 0 0 0 100 0 12
2017 National Capital Region 50 34 6 6 4 0 0 84 10 128
2017 Ontario (excluding National Capital Region) 19 41 20 0 20 0 0 60 20 10
2017 Quebec (excluding National Capital Region) 23 54 15 8 0 0 0 77 8 13
2017 British Columbia 17 28 37 0 18 0 0 45 18 11
2014 National Capital Region 48 33 9 10 0 0 0 81 10 119
2014 Ontario (excluding National Capital Region) 50 40 0 0 10 0 0 90 10 10
2014 Quebec (excluding National Capital Region) 21 43 7 14 14 0 0 64 29 14

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 41 36 10 8 6 0 0 77 13 108
2019 Quebec (excluding National Capital Region) 44 37 12 6 0 0 0 81 6 16
2019 British Columbia 30 50 0 10 10 0 0 80 20 10
2018 National Capital Region 36 32 11 9 12 0 0 69 20 102
2018 Ontario (excluding National Capital Region) 31 14 26 13 16 0 0 45 29 14
2018 Quebec (excluding National Capital Region) 17 51 16 8 8 0 0 68 16 12
2017 National Capital Region 33 38 10 10 9 0 0 70 19 128
2017 Ontario (excluding National Capital Region) 29 31 10 20 10 0 0 60 30 10
2017 Quebec (excluding National Capital Region) 15 46 31 8 0 0 0 62 8 13
2017 British Columbia 17 27 19 0 37 0 0 44 37 11

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 70 16 9 3 1 0 0 87 4 110
2019 Quebec (excluding National Capital Region) 63 25 6 6 0 0 0 88 6 16
2019 British Columbia 70 30 0 0 0 0 0 100 0 10
2018 National Capital Region 66 25 6 2 1 0 0 91 3 102
2018 Ontario (excluding National Capital Region) 67 26 0 6 0 0 0 94 6 14
2018 Quebec (excluding National Capital Region) 35 57 8 0 0 0 0 92 0 12
2017 National Capital Region 66 25 7 1 1 0 0 91 2 127
2017 Ontario (excluding National Capital Region) 49 30 10 10 0 0 0 80 10 10
2017 Quebec (excluding National Capital Region) 39 54 8 0 0 0 0 92 0 13
2017 British Columbia 26 46 0 9 18 0 0 72 28 11
2014 National Capital Region 70 24 5 1 0 0 0 94 1 118
2014 Ontario (excluding National Capital Region) 60 30 0 10 0 0 0 90 10 10
2014 Quebec (excluding National Capital Region) 44 35 0 14 7 0 0 79 21 14

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 55 30 9 5 1 0 0 85 6 112
2019 Quebec (excluding National Capital Region) 50 37 12 0 0 0 0 88 0 16
2019 British Columbia 70 10 0 20 0 0 0 80 20 10
2018 National Capital Region 51 34 8 5 1 0 0 85 7 103
2018 Ontario (excluding National Capital Region) 38 43 13 6 0 0 0 81 6 14
2018 Quebec (excluding National Capital Region) 43 33 16 8 0 0 0 76 8 12
2017 National Capital Region 55 27 12 2 4 0 0 82 6 128
2017 Ontario (excluding National Capital Region) 39 31 0 30 0 0 0 70 30 10
2017 Quebec (excluding National Capital Region) 17 75 8 0 0 0 0 92 0 12
2017 British Columbia 26 18 28 18 9 0 0 44 28 11
2014 National Capital Region 51 31 8 7 2 1 0 83 9 118
2014 Ontario (excluding National Capital Region) 50 40 0 10 0 0 0 90 10 10
2014 Quebec (excluding National Capital Region) 37 35 14 7 7 0 0 71 14 14

Question 51. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 41 35 11 9 4 0 0 76 13 112
2019 Quebec (excluding National Capital Region) 56 37 6 0 0 0 0 94 0 16
2019 British Columbia 60 10 0 10 20 0 0 70 30 10
2018 National Capital Region 41 27 17 6 9 1 0 68 15 103
2018 Ontario (excluding National Capital Region) 31 14 26 13 16 0 0 45 29 14
2018 Quebec (excluding National Capital Region) 68 8 24 0 0 0 0 76 0 12
2017 National Capital Region 41 26 15 8 9 1 0 67 17 128
2017 Ontario (excluding National Capital Region) 29 20 0 30 20 0 0 49 51 10
2017 Quebec (excluding National Capital Region) 24 38 15 15 8 0 0 62 23 13
2017 British Columbia 35 0 9 28 28 0 0 35 56 11
2014 National Capital Region 46 22 16 9 6 2 0 69 15 120
2014 Ontario (excluding National Capital Region) 40 30 20 10 0 0 0 70 10 10
2014 Quebec (excluding National Capital Region) 23 49 7 14 7 0 0 71 21 14

Question 52. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 41 33 12 11 3 0 0 74 14 112
2019 Quebec (excluding National Capital Region) 56 37 6 0 0 0 0 94 0 16
2019 British Columbia 50 20 0 10 20 0 0 70 30 10
2018 National Capital Region 37 34 13 9 7 0 0 71 16 104
2018 Ontario (excluding National Capital Region) 22 23 26 14 16 0 0 45 29 14
2018 Quebec (excluding National Capital Region) 51 25 24 0 0 0 0 76 0 12
2017 National Capital Region 42 30 8 11 8 1 0 73 19 128
2017 Ontario (excluding National Capital Region) 10 39 0 20 30 0 0 49 51 10
2017 Quebec (excluding National Capital Region) 24 39 23 8 8 0 0 62 15 13
2017 British Columbia 17 18 18 19 28 0 0 35 47 11
2014 National Capital Region 44 27 13 10 6 1 0 71 16 120
2014 Ontario (excluding National Capital Region) 30 50 10 0 10 0 0 80 10 10
2014 Quebec (excluding National Capital Region) 16 49 14 14 7 0 0 64 21 14

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 35 33 11 11 6 3 2 71 18 112
2019 Quebec (excluding National Capital Region) 63 25 12 0 0 0 0 88 0 16
2019 British Columbia 70 10 0 10 10 0 0 80 20 10
2018 National Capital Region 38 22 16 10 8 3 4 64 19 104
2018 Ontario (excluding National Capital Region) 41 26 13 13 6 0 0 68 19 14
2018 Quebec (excluding National Capital Region) 43 24 33 0 0 0 0 67 0 12
2017 National Capital Region 40 24 11 10 6 5 3 70 18 128
2017 Ontario (excluding National Capital Region) 9 41 20 10 10 10 0 55 22 10
2017 Quebec (excluding National Capital Region) 31 31 0 15 15 8 0 67 33 13
2017 British Columbia 26 0 28 9 37 0 0 26 46 11
2014 National Capital Region 44 21 16 11 7 2 0 66 18 120
2014 Ontario (excluding National Capital Region) 19 30 30 0 0 10 10 62 0 10
2014 Quebec (excluding National Capital Region) 16 35 21 7 21 0 0 50 29 14
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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 53 21 11 5 1 3 6 81 7 112
2019 Quebec (excluding National Capital Region) 44 37 12 0 0 0 6 87 0 16
2019 British Columbia 70 0 10 20 0 0 0 70 20 10

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 59 19 7 7 5 2 2 80 12 112
2019 Quebec (excluding National Capital Region) 63 19 12 6 0 0 0 81 6 16
2019 British Columbia 40 20 30 10 0 0 0 60 10 10
2018 National Capital Region 47 22 14 5 8 1 2 71 14 104
2018 Ontario (excluding National Capital Region) 58 20 13 0 9 0 0 78 9 14
2018 Quebec (excluding National Capital Region) 54 19 9 9 9 0 0 74 18 11
2017 National Capital Region 46 25 15 5 5 2 1 74 11 128
2017 Ontario (excluding National Capital Region) 90 0 0 0 10 0 0 90 10 10
2017 Quebec (excluding National Capital Region) 31 30 15 0 15 8 0 67 16 13
2017 British Columbia 26 18 37 9 9 0 0 45 18 11
2014 National Capital Region 39 30 9 12 5 3 3 73 18 119
2014 Ontario (excluding National Capital Region) 69 31 0 0 0 0 0 100 0 10
2014 Quebec (excluding National Capital Region) 14 42 16 7 21 0 0 56 28 14

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 55 18 6 10 9 1 1 75 19 110
2019 Quebec (excluding National Capital Region) 53 27 7 13 0 0 0 80 13 15
2019 British Columbia 60 10 20 10 0 0 0 70 10 10
2018 National Capital Region 47 25 6 10 9 0 2 74 19 104
2018 Ontario (excluding National Capital Region) 51 33 0 6 9 0 0 84 16 14
2018 Quebec (excluding National Capital Region) 55 27 9 9 0 0 0 82 9 11
2017 National Capital Region 50 18 16 11 5 0 1 68 16 128
2017 Ontario (excluding National Capital Region) 70 10 10 10 0 0 0 80 10 10
2017 Quebec (excluding National Capital Region) 46 23 15 0 15 0 0 69 15 13
2017 British Columbia 45 9 10 18 18 0 0 54 37 11
2014 National Capital Region 39 34 10 9 7 0 1 74 16 119
2014 Ontario (excluding National Capital Region) 59 31 10 0 0 0 0 90 0 10
2014 Quebec (excluding National Capital Region) 7 49 23 7 14 0 0 56 21 14

Question 31. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 60 19 8 9 3 0 2 80 12 112
2019 Quebec (excluding National Capital Region) 75 12 0 12 0 0 0 88 12 16
2019 British Columbia 60 20 20 0 0 0 0 80 0 10
2018 National Capital Region 49 21 8 8 10 0 4 73 19 105
2018 Ontario (excluding National Capital Region) 65 13 0 6 16 0 0 78 22 14
2018 Quebec (excluding National Capital Region) 60 11 10 10 10 0 0 71 19 10
2017 National Capital Region 51 20 12 8 8 0 2 72 16 128
2017 Quebec (excluding National Capital Region) 39 31 8 8 15 0 0 69 23 13
2017 British Columbia 29 10 21 20 20 0 0 39 40 10
2014 National Capital Region 40 29 8 11 10 1 2 70 21 119
2014 Ontario (excluding National Capital Region) 80 10 10 0 0 0 0 90 0 10
2014 Quebec (excluding National Capital Region) 30 35 7 0 28 0 0 64 28 14

Senior management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 34 26 16 11 9 5 0 63 21 112
2019 Quebec (excluding National Capital Region) 25 31 44 0 0 0 0 56 0 16
2019 British Columbia 30 40 20 0 10 0 0 70 10 10
2018 National Capital Region 33 25 14 12 11 4 1 61 25 105
2018 Ontario (excluding National Capital Region) 29 13 23 20 16 0 0 42 36 14
2018 Quebec (excluding National Capital Region) 41 34 8 8 0 9 0 82 9 12
2017 National Capital Region 28 29 12 14 12 4 0 60 27 128
2017 Ontario (excluding National Capital Region) 10 10 9 20 30 20 0 25 64 10
2017 Quebec (excluding National Capital Region) 0 62 15 8 8 8 0 67 16 13
2017 British Columbia 17 18 0 37 18 9 0 39 61 11
2014 National Capital Region 31 30 8 16 6 9 0 68 24 119
2014 Ontario (excluding National Capital Region) 30 30 20 20 0 0 0 60 20 10
2014 Quebec (excluding National Capital Region) 15 49 21 14 0 0 0 65 14 14

Question 35. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 33 26 18 11 11 1 0 60 22 112
2019 Quebec (excluding National Capital Region) 19 44 25 12 0 0 0 63 12 16
2019 British Columbia 30 20 20 10 20 0 0 50 30 10
2018 National Capital Region 31 25 16 10 15 2 1 58 26 105
2018 Ontario (excluding National Capital Region) 16 14 13 13 45 0 0 29 58 14
2018 Quebec (excluding National Capital Region) 33 34 9 24 0 0 0 67 24 12
2017 National Capital Region 28 26 16 13 15 0 0 55 29 128
2017 Ontario (excluding National Capital Region) 0 10 10 29 51 0 0 10 80 10
2017 Quebec (excluding National Capital Region) 0 31 30 15 15 8 0 34 33 13
2017 British Columbia 8 27 9 19 37 0 0 35 56 11
2014 National Capital Region 29 33 10 15 10 3 1 64 26 119
2014 Ontario (excluding National Capital Region) 20 20 10 30 20 0 0 40 50 10
2014 Quebec (excluding National Capital Region) 14 21 37 29 0 0 0 35 29 14

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 25 30 16 18 10 1 0 56 29 111
2019 Quebec (excluding National Capital Region) 19 44 25 12 0 0 0 63 12 16
2019 British Columbia 30 10 30 10 20 0 0 40 30 10
2018 National Capital Region 23 28 16 14 12 4 2 55 28 105
2018 Ontario (excluding National Capital Region) 6 23 6 35 29 0 0 29 64 14
2018 Quebec (excluding National Capital Region) 25 33 9 16 0 17 0 70 19 12
2017 National Capital Region 22 24 15 20 13 5 0 49 35 128
2017 Ontario (excluding National Capital Region) 0 0 10 49 41 0 0 0 90 10
2017 Quebec (excluding National Capital Region) 8 31 38 8 15 0 0 39 23 13
2017 British Columbia 0 26 18 28 28 0 0 26 55 11
2014 National Capital Region 18 31 15 21 8 8 0 53 31 119
2014 Ontario (excluding National Capital Region) 10 30 40 20 0 0 0 40 20 10
2014 Quebec (excluding National Capital Region) 7 37 21 36 0 0 0 43 36 14

Question 37. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 21 35 13 13 16 3 0 57 30 112
2019 Quebec (excluding National Capital Region) 19 44 19 19 0 0 0 63 19 16
2019 British Columbia 20 10 30 30 10 0 0 30 40 10
2018 National Capital Region 26 31 13 11 17 1 1 58 29 104
2018 Ontario (excluding National Capital Region) 6 23 22 13 36 0 0 29 49 14
2018 Quebec (excluding National Capital Region) 33 42 17 8 0 0 0 75 8 12
2017 National Capital Region 24 30 18 9 18 1 0 55 27 128
2017 Ontario (excluding National Capital Region) 0 20 19 20 41 0 0 20 61 10
2017 Quebec (excluding National Capital Region) 0 54 23 15 8 0 0 54 23 13
2017 British Columbia 17 18 9 18 37 0 0 35 56 11
2014 National Capital Region 23 26 15 15 14 7 0 53 31 119
2014 Ontario (excluding National Capital Region) 30 10 20 30 10 0 0 40 40 10
2014 Quebec (excluding National Capital Region) 14 28 22 21 7 7 0 45 31 14
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 30 32 17 12 9 0 1 62 21 110
2019 Quebec (excluding National Capital Region) 44 31 19 6 0 0 0 75 6 16
2019 British Columbia 20 40 20 0 20 0 0 60 20 10
2018 National Capital Region 35 27 12 17 10 0 0 62 26 105
2018 Ontario (excluding National Capital Region) 19 38 26 0 16 0 0 58 16 14
2018 Quebec (excluding National Capital Region) 51 17 24 0 8 0 0 68 8 12
2017 National Capital Region 29 31 12 17 9 1 1 61 27 128
2017 Ontario (excluding National Capital Region) 10 50 10 10 20 0 0 60 30 10
2017 Quebec (excluding National Capital Region) 16 46 23 15 0 0 0 62 15 13
2017 British Columbia 17 9 28 9 37 0 0 26 46 11
2014 National Capital Region 27 30 19 13 9 1 1 58 23 119
2014 Ontario (excluding National Capital Region) 30 50 0 20 0 0 0 80 20 10
2014 Quebec (excluding National Capital Region) 22 21 14 7 36 0 0 44 42 14

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 41 40 8 7 4 0 0 81 11 110
2019 Quebec (excluding National Capital Region) 44 37 6 6 0 0 6 87 7 16
2019 British Columbia 30 20 30 20 0 0 0 50 20 10
2018 National Capital Region 40 34 10 8 7 0 0 75 15 105
2018 Ontario (excluding National Capital Region) 25 56 19 0 0 0 0 81 0 14
2018 Quebec (excluding National Capital Region) 18 58 8 8 8 0 0 76 16 12
2017 National Capital Region 35 36 10 14 5 0 1 71 19 128
2017 Ontario (excluding National Capital Region) 29 51 10 0 10 0 0 80 10 10
2017 Quebec (excluding National Capital Region) 8 46 30 15 0 0 0 54 15 13
2017 British Columbia 0 54 9 18 18 0 0 54 37 11

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 47 26 9 12 4 0 2 75 16 111
2019 Quebec (excluding National Capital Region) 63 19 0 12 0 0 6 87 13 16
2019 British Columbia 60 0 20 20 0 0 0 60 20 10
2018 National Capital Region 41 29 12 4 9 2 2 74 14 105
2018 Ontario (excluding National Capital Region) 49 36 0 0 16 0 0 84 16 14
2018 Quebec (excluding National Capital Region) 65 9 9 9 9 0 0 74 18 11
2017 National Capital Region 37 27 17 12 6 0 2 65 18 128
2017 Ontario (excluding National Capital Region) 61 19 0 0 20 0 0 80 20 10
2017 Quebec (excluding National Capital Region) 23 46 8 8 8 8 0 75 17 13
2017 British Columbia 26 27 19 18 9 0 0 54 28 11
2014 National Capital Region 30 34 16 10 8 1 2 65 18 119
2014 Ontario (excluding National Capital Region) 60 40 0 0 0 0 0 100 0 10
2014 Quebec (excluding National Capital Region) 15 35 14 7 28 0 0 50 36 14

Job fit and development

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 40 35 13 10 3 0 0 75 13 112
2019 Quebec (excluding National Capital Region) 38 37 12 12 0 0 0 75 12 16
2019 British Columbia 30 40 0 10 20 0 0 70 30 10
2018 National Capital Region 41 29 11 7 10 0 1 71 18 105
2018 Ontario (excluding National Capital Region) 0 36 13 42 9 0 0 36 51 14
2018 Quebec (excluding National Capital Region) 18 50 8 16 8 0 0 68 24 12
2017 National Capital Region 36 27 14 18 5 0 1 64 22 128
2017 Ontario (excluding National Capital Region) 0 39 10 10 41 0 0 39 51 10
2017 Quebec (excluding National Capital Region) 0 46 23 23 8 0 0 46 31 13
2017 British Columbia 17 28 37 0 18 0 0 45 18 11
2014 National Capital Region 30 38 12 13 5 1 1 69 19 119
2014 Ontario (excluding National Capital Region) 0 50 10 30 10 0 0 50 40 10
2014 Quebec (excluding National Capital Region) 22 42 14 14 7 0 0 65 21 14

Question 44. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 27 39 12 6 13 2 1 68 19 112
2019 Quebec (excluding National Capital Region) 19 44 19 12 6 0 0 63 19 16
2019 British Columbia 40 0 30 0 30 0 0 40 30 10
2018 National Capital Region 26 26 13 14 15 6 1 56 30 105
2018 Ontario (excluding National Capital Region) 6 9 19 29 36 0 0 16 65 14
2018 Quebec (excluding National Capital Region) 16 43 16 8 8 9 0 65 18 12
2017 National Capital Region 32 23 17 11 14 4 0 57 26 128
2017 Ontario (excluding National Capital Region) 10 9 20 10 40 10 0 21 57 10
2017 Quebec (excluding National Capital Region) 8 39 8 38 8 0 0 47 46 13
2017 British Columbia 0 35 27 9 28 0 0 35 37 11
2014 National Capital Region 28 25 23 6 13 4 1 56 19 120
2014 Ontario (excluding National Capital Region) 10 30 10 40 10 0 0 40 50 10
2014 Quebec (excluding National Capital Region) 7 35 43 7 7 0 0 42 14 14

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 10 14 20 19 26 3 9 26 51 112
2019 Quebec (excluding National Capital Region) 19 12 19 19 19 0 12 36 43 16
2019 British Columbia 30 10 20 10 30 0 0 40 40 10
2018 National Capital Region 12 16 14 21 28 1 9 31 54 104
2018 Ontario (excluding National Capital Region) 6 6 31 14 42 0 0 13 56 14
2018 Quebec (excluding National Capital Region) 8 8 43 16 8 8 9 19 29 12
2017 National Capital Region 11 17 17 19 26 1 9 31 50 128
2017 Ontario (excluding National Capital Region) 0 0 30 10 51 0 9 0 67 10
2017 Quebec (excluding National Capital Region) 0 15 31 8 30 16 0 18 45 13
2017 British Columbia 0 26 18 18 37 0 0 26 56 11
2014 National Capital Region 12 17 16 18 27 5 4 33 50 120
2014 Ontario (excluding National Capital Region) 10 30 20 10 20 0 10 44 34 10
2014 Quebec (excluding National Capital Region) 7 35 7 14 37 0 0 42 51 14

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 55 28 7 4 0 2 4 88 5 111
2019 Quebec (excluding National Capital Region) 63 31 6 0 0 0 0 94 0 16
2019 British Columbia 50 20 30 0 0 0 0 70 0 10

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 66 6 3 3 6 3 14 87 10 111
2019 Quebec (excluding National Capital Region) 81 0 0 0 0 0 19 100 0 16
2019 British Columbia 60 10 0 20 10 0 0 70 30 10

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 54 19 14 3 7 0 3 75 10 111
2019 Quebec (excluding National Capital Region) 50 19 6 6 6 6 6 79 14 16
2019 British Columbia 30 50 10 0 10 0 0 80 10 10

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 46 15 12 7 12 2 5 66 21 110
2019 Quebec (excluding National Capital Region) 60 7 13 0 7 7 7 77 8 15
2019 British Columbia 30 50 0 0 20 0 0 80 20 10

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 50 15 13 4 6 3 9 74 11 111
2019 Quebec (excluding National Capital Region) 63 0 19 0 6 0 12 72 7 16
2019 British Columbia 40 20 0 20 20 0 0 60 40 10

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 73 6 9 1 2 2 7 87 3 111
2019 Quebec (excluding National Capital Region) 56 12 12 6 6 0 6 73 13 16
2019 British Columbia 60 30 0 0 10 0 0 90 10 10

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 65 9 6 3 5 6 6 84 9 111
2019 Quebec (excluding National Capital Region) 75 6 0 6 6 0 6 87 13 16
2019 British Columbia 70 20 0 0 10 0 0 90 10 10

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 77 5 5 0 0 3 10 95 0 110
2019 Quebec (excluding National Capital Region) 88 0 6 0 0 0 6 93 0 16
2019 British Columbia 90 10 0 0 0 0 0 100 0 10

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 43 32 7 10 6 0 1 76 17 109
2019 Quebec (excluding National Capital Region) 34 60 7 0 0 0 0 93 0 15
2019 British Columbia 30 50 0 10 10 0 0 80 20 10
2018 National Capital Region 40 30 9 10 12 0 0 70 22 103
2018 Ontario (excluding National Capital Region) 14 51 19 6 9 0 0 65 16 14
2018 Quebec (excluding National Capital Region) 18 42 24 8 8 0 0 60 16 12
2017 National Capital Region 40 30 11 11 7 0 1 71 18 128
2017 Ontario (excluding National Capital Region) 19 40 10 21 10 0 0 59 31 10
2017 Quebec (excluding National Capital Region) 15 46 31 8 0 0 0 62 8 13
2017 British Columbia 17 18 9 18 37 0 0 35 56 11
2014 National Capital Region 25 43 11 10 9 1 1 69 19 119
2014 Ontario (excluding National Capital Region) 20 60 10 10 0 0 0 80 10 10
2014 Quebec (excluding National Capital Region) 7 44 14 21 14 0 0 50 36 14

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 40 31 11 10 6 0 1 72 17 110
2019 Quebec (excluding National Capital Region) 32 56 0 12 0 0 0 88 12 16
2019 British Columbia 20 30 20 0 30 0 0 50 30 10
2018 National Capital Region 39 26 14 12 9 0 0 65 21 101
2018 Ontario (excluding National Capital Region) 16 36 33 6 9 0 0 51 16 14
2018 Quebec (excluding National Capital Region) 34 24 34 0 8 0 0 58 8 12
2017 National Capital Region 36 33 16 7 8 0 1 69 15 128
2017 Ontario (excluding National Capital Region) 29 30 10 10 20 0 0 60 30 10
2017 Quebec (excluding National Capital Region) 15 77 0 8 0 0 0 92 8 13
2017 British Columbia 8 18 18 9 47 0 0 26 56 11
2014 National Capital Region 33 33 17 5 11 1 1 67 16 119
2014 Ontario (excluding National Capital Region) 40 40 10 0 10 0 0 80 10 10
2014 Quebec (excluding National Capital Region) 7 29 21 7 36 0 0 36 43 14

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 41 39 8 10 2 0 0 80 12 110
2019 Quebec (excluding National Capital Region) 38 56 0 6 0 0 0 94 6 16
2018 National Capital Region 36 31 12 11 10 0 0 67 20 102
2018 Ontario (excluding National Capital Region) 23 35 20 13 9 0 0 58 22 14
2018 Quebec (excluding National Capital Region) 42 26 24 8 0 0 0 68 8 12
2017 National Capital Region 36 35 11 8 9 0 1 72 17 128
2017 Ontario (excluding National Capital Region) 39 30 10 10 10 0 0 69 21 10
2017 Quebec (excluding National Capital Region) 0 62 23 15 0 0 0 62 15 13
2017 British Columbia 17 10 18 18 37 0 0 26 55 11
2014 National Capital Region 33 37 14 8 8 0 0 70 16 119
2014 Ontario (excluding National Capital Region) 50 30 10 10 0 0 0 80 10 10
2014 Quebec (excluding National Capital Region) 7 51 0 36 7 0 0 57 43 14

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 24 39 18 8 6 4 1 66 15 112
2019 Quebec (excluding National Capital Region) 19 62 12 0 0 6 0 87 0 16
2019 British Columbia 10 40 10 20 20 0 0 50 40 10
2018 National Capital Region 27 29 18 12 10 4 1 59 23 105
2018 Ontario (excluding National Capital Region) 13 26 19 26 16 0 0 38 42 14
2018 Quebec (excluding National Capital Region) 8 59 16 0 0 17 0 81 0 12
2017 National Capital Region 28 30 20 9 9 3 1 60 19 128
2017 Ontario (excluding National Capital Region) 19 10 20 10 40 0 0 29 51 10
2017 Quebec (excluding National Capital Region) 0 39 38 15 8 0 0 39 23 13
2017 British Columbia 0 35 9 18 37 0 0 35 56 11

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 50 31 10 6 3 0 1 81 9 111
2019 Quebec (excluding National Capital Region) 63 37 0 0 0 0 0 100 0 16
2019 British Columbia 60 10 20 0 10 0 0 70 10 10
2018 National Capital Region 47 38 7 4 3 0 0 86 7 102
2018 Ontario (excluding National Capital Region) 62 22 7 9 0 0 0 84 9 14
2018 Quebec (excluding National Capital Region) 35 49 0 16 0 0 0 84 16 12
2017 National Capital Region 46 31 11 5 5 1 0 78 11 128
2017 Quebec (excluding National Capital Region) 15 39 15 23 8 0 0 54 31 13
2017 British Columbia 26 9 46 9 9 0 0 36 18 11
2014 National Capital Region 36 36 13 10 3 0 2 73 14 119
2014 Ontario (excluding National Capital Region) 50 30 10 0 10 0 0 80 10 10
2014 Quebec (excluding National Capital Region) 14 65 7 7 7 0 0 79 14 14

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 33 27 22 9 7 2 0 61 16 110
2019 Quebec (excluding National Capital Region) 44 37 19 0 0 0 0 81 0 16
2019 British Columbia 20 20 10 30 20 0 0 40 50 10
2018 National Capital Region 33 30 19 12 5 0 1 64 17 104
2018 Ontario (excluding National Capital Region) 38 31 10 14 8 0 0 69 22 13
2018 Quebec (excluding National Capital Region) 33 34 25 8 0 0 0 67 8 12
2017 National Capital Region 32 35 18 3 7 2 2 70 11 128
2017 Ontario (excluding National Capital Region) 39 20 31 0 10 0 0 59 10 10
2017 Quebec (excluding National Capital Region) 31 46 15 8 0 0 0 77 8 13
2017 British Columbia 18 9 54 9 0 9 0 30 10 11
2014 National Capital Region 27 40 18 9 4 0 1 68 13 118
2014 Ontario (excluding National Capital Region) 20 30 40 10 0 0 0 50 10 10
2014 Quebec (excluding National Capital Region) 30 28 28 7 7 0 0 58 14 14

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 77 13 0 5 2 0 3 93 7 112
2019 Quebec (excluding National Capital Region) 94 6 0 0 0 0 0 100 0 16
2019 British Columbia 70 20 10 0 0 0 0 90 0 10
2017 National Capital Region 56 21 9 4 3 1 6 83 8 128
2017 Ontario (excluding National Capital Region) 79 10 0 10 0 0 0 90 10 10
2017 Quebec (excluding National Capital Region) 31 46 15 0 8 0 0 77 8 13
2017 British Columbia 31 29 20 10 10 0 0 60 20 10
2014 National Capital Region 53 18 9 7 6 2 5 76 13 119
2014 Ontario (excluding National Capital Region) 60 20 0 20 0 0 0 80 20 10
2014 Quebec (excluding National Capital Region) 51 42 7 0 0 0 0 93 0 14

Mobility and retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2019 National Capital Region 20 46 33 112
2019 Quebec (excluding National Capital Region) 25 69 6 16
2019 British Columbia 10 40 50 10
2018 National Capital Region 13 46 40 105
2018 Ontario (excluding National Capital Region) 24 28 49 13
2018 Quebec (excluding National Capital Region) 34 42 24 12
2017 National Capital Region 24 49 28 128
2017 Ontario (excluding National Capital Region) 19 30 51 10
2017 Quebec (excluding National Capital Region) 30 54 15 13
2017 British Columbia 18 44 37 11
2014 National Capital Region 20 48 32 120
2014 Ontario (excluding National Capital Region) 10 60 30 10
2014 Quebec (excluding National Capital Region) 28 50 21 14

Question 55. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2019 National Capital Region 30 4 39 4 12 9 23
2018 National Capital Region 35 0 28 15 16 6 14
2017 National Capital Region 17 7 39 15 6 16 32
2014 National Capital Region 20 4 59 8 9999 8 24
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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 69 18 8 4 2 0 0 86 6 110
2019 Quebec (excluding National Capital Region) 50 25 19 6 0 0 0 75 6 16
2019 British Columbia 50 40 0 10 0 0 0 90 10 10
2018 National Capital Region 63 26 6 4 2 0 0 89 6 103
2018 Ontario (excluding National Capital Region) 54 34 0 13 0 0 0 87 13 14
2018 Quebec (excluding National Capital Region) 43 49 8 0 0 0 0 92 0 12
2017 National Capital Region 58 26 10 3 1 1 0 85 4 127
2017 Ontario (excluding National Capital Region) 29 51 0 10 0 10 0 89 11 10
2017 Quebec (excluding National Capital Region) 23 54 15 8 0 0 0 77 8 13
2017 British Columbia 35 19 9 0 37 0 0 54 37 11
2014 National Capital Region 57 31 11 1 1 0 0 88 2 119
2014 Ontario (excluding National Capital Region) 50 30 10 10 0 0 0 80 10 10
2014 Quebec (excluding National Capital Region) 29 28 14 14 14 0 0 58 29 14

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 49 32 11 4 4 1 0 81 8 112
2019 Quebec (excluding National Capital Region) 44 50 6 0 0 0 0 94 0 16
2019 British Columbia 30 50 10 10 0 0 0 80 10 10
2018 National Capital Region 47 28 13 9 3 0 0 75 12 105
2018 Ontario (excluding National Capital Region) 13 42 29 7 9 0 0 55 16 14
2018 Quebec (excluding National Capital Region) 41 51 8 0 0 0 0 92 0 12
2017 National Capital Region 51 29 8 8 4 0 0 80 12 127
2017 Ontario (excluding National Capital Region) 10 39 10 20 20 0 0 49 41 10
2017 Quebec (excluding National Capital Region) 8 77 8 0 8 0 0 85 8 13
2017 British Columbia 26 9 46 0 18 0 0 35 18 11
2014 National Capital Region 46 38 7 3 4 2 0 85 8 119
2014 Ontario (excluding National Capital Region) 30 51 10 10 0 0 0 80 10 10
2014 Quebec (excluding National Capital Region) 29 35 21 7 7 0 0 65 14 14

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 5 29 38 19 9 0 0 28 34 111
2019 Quebec (excluding National Capital Region) 0 31 37 19 7 0 6 27 33 16
2019 British Columbia 30 20 40 0 10 0 0 10 50 10
2018 National Capital Region 7 21 43 18 9 0 2 28 28 102
2018 Ontario (excluding National Capital Region) 16 26 29 29 0 0 0 29 42 14
2018 Quebec (excluding National Capital Region) 0 17 50 33 0 0 0 33 17 12
2017 National Capital Region 5 24 39 20 9 1 1 30 30 128
2017 Ontario (excluding National Capital Region) 10 31 19 20 20 0 0 40 41 10
2017 Quebec (excluding National Capital Region) 15 23 38 8 8 0 8 17 42 13
2017 British Columbia 28 18 54 0 0 0 0 0 46 11
2014 National Capital Region 10 29 33 23 5 1 0 28 39 119
2014 Ontario (excluding National Capital Region) 10 10 30 40 10 0 0 50 20 10
2014 Quebec (excluding National Capital Region) 0 28 50 15 7 0 0 22 28 14

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 5 13 27 31 22 2 1 55 18 111
2019 Quebec (excluding National Capital Region) 0 0 25 44 25 6 0 73 0 16
2019 British Columbia 0 30 40 20 10 0 0 30 30 10
2018 National Capital Region 5 18 27 24 23 1 2 48 24 101
2018 Ontario (excluding National Capital Region) 23 26 29 23 0 0 0 23 49 14
2018 Quebec (excluding National Capital Region) 0 25 42 16 8 9 0 27 27 12
2017 National Capital Region 5 14 29 30 17 2 2 50 20 128
2017 Ontario (excluding National Capital Region) 10 30 40 0 20 0 0 20 40 10
2017 Quebec (excluding National Capital Region) 0 15 30 31 15 0 8 51 17 13
2017 British Columbia 28 37 17 9 9 0 0 18 65 11
2014 National Capital Region 5 14 24 32 20 5 1 55 20 119
2014 Ontario (excluding National Capital Region) 0 10 20 30 39 0 0 70 10 10
2014 Quebec (excluding National Capital Region) 0 0 50 23 28 0 0 50 0 14

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 11 6 39 23 17 3 1 42 17 110
2019 Quebec (excluding National Capital Region) 25 12 31 6 13 6 6 22 43 16
2019 British Columbia 30 20 40 0 10 0 0 10 50 10
2018 National Capital Region 6 17 29 26 17 1 4 46 24 100
2018 Ontario (excluding National Capital Region) 36 29 22 13 0 0 0 13 65 14
2018 Quebec (excluding National Capital Region) 10 46 26 9 0 10 0 10 61 11
2017 National Capital Region 7 21 25 24 20 1 2 45 29 127
2017 Ontario (excluding National Capital Region) 70 10 20 0 0 0 0 0 80 10
2017 Quebec (excluding National Capital Region) 23 46 23 0 0 0 8 0 75 13
2017 British Columbia 46 19 17 18 0 0 0 18 65 11
2014 National Capital Region 9 19 24 25 18 2 2 45 29 118
2014 Ontario (excluding National Capital Region) 49 30 20 0 0 0 0 0 80 10
2014 Quebec (excluding National Capital Region) 28 42 30 0 0 0 0 0 70 14

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 9 13 36 26 14 1 1 41 22 112
2019 Quebec (excluding National Capital Region) 6 0 56 19 19 0 0 38 6 16
2019 British Columbia 10 20 30 30 10 0 0 40 30 10
2018 National Capital Region 14 16 30 25 13 0 3 39 31 102
2018 Ontario (excluding National Capital Region) 8 14 48 24 7 0 0 31 21 13
2018 Quebec (excluding National Capital Region) 0 9 50 24 8 9 0 35 10 12
2017 National Capital Region 7 14 38 27 12 0 2 40 21 127
2017 Ontario (excluding National Capital Region) 20 10 40 30 0 0 0 30 30 10
2017 Quebec (excluding National Capital Region) 23 15 15 16 23 0 8 42 41 13
2017 British Columbia 18 26 28 19 9 0 0 28 44 11
2014 National Capital Region 13 11 39 23 11 1 3 35 24 119
2014 Ontario (excluding National Capital Region) 0 10 50 30 10 0 0 40 10 10
2014 Quebec (excluding National Capital Region) 8 54 31 0 8 0 0 8 61 13

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 17 20 33 17 13 1 1 30 37 111
2019 Quebec (excluding National Capital Region) 12 6 44 25 13 0 0 38 19 16
2019 British Columbia 0 40 30 10 20 0 0 30 40 10
2018 National Capital Region 20 28 30 9 9 0 3 19 50 101
2018 Ontario (excluding National Capital Region) 29 33 22 9 6 0 0 16 62 14
2018 Quebec (excluding National Capital Region) 16 8 43 24 8 0 0 32 24 12
2017 National Capital Region 15 22 37 15 6 1 3 22 38 128
2017 Ontario (excluding National Capital Region) 41 20 29 0 10 0 0 10 61 10
2017 Quebec (excluding National Capital Region) 23 23 39 0 8 0 8 8 50 13
2017 British Columbia 19 37 26 18 0 0 0 18 56 11
2014 National Capital Region 16 19 32 19 8 2 4 29 37 119
2014 Ontario (excluding National Capital Region) 20 40 30 10 0 0 0 10 60 10
2014 Quebec (excluding National Capital Region) 7 28 35 30 0 0 0 30 35 14

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 4 13 24 35 16 4 3 55 19 111
2019 Quebec (excluding National Capital Region) 0 12 25 31 19 6 6 57 14 16
2019 British Columbia 10 30 10 20 30 0 0 50 40 10
2018 National Capital Region 11 16 31 24 12 3 3 39 29 100
2018 Ontario (excluding National Capital Region) 29 26 13 31 0 0 0 31 56 14
2018 Quebec (excluding National Capital Region) 0 41 16 25 9 0 9 37 45 12
2017 National Capital Region 3 9 36 31 14 4 4 48 13 127
2017 Ontario (excluding National Capital Region) 10 20 30 19 10 10 0 32 34 10
2017 Quebec (excluding National Capital Region) 0 8 15 54 23 0 0 77 8 13
2017 British Columbia 28 0 44 18 9 0 0 28 28 11
2014 National Capital Region 3 13 30 30 15 4 4 49 18 119
2014 Ontario (excluding National Capital Region) 0 10 20 30 30 0 10 66 11 10
2014 Quebec (excluding National Capital Region) 0 7 36 29 21 0 7 54 8 14

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 11 14 38 14 17 5 0 33 27 111
2019 Quebec (excluding National Capital Region) 0 19 37 19 19 6 0 40 20 16
2019 British Columbia 20 30 40 0 10 0 0 10 50 10
2018 National Capital Region 9 16 31 28 12 2 2 41 26 101
2018 Ontario (excluding National Capital Region) 52 26 22 0 0 0 0 0 78 14
2018 Quebec (excluding National Capital Region) 16 25 26 24 0 9 0 27 45 12
2017 National Capital Region 6 18 35 20 18 3 1 39 25 128
2017 Ontario (excluding National Capital Region) 59 10 30 0 0 0 0 0 70 10
2017 Quebec (excluding National Capital Region) 23 38 31 8 0 0 0 8 61 13
2017 British Columbia 37 37 26 0 0 0 0 0 74 11
2014 National Capital Region 12 16 28 23 16 2 3 41 30 119
2014 Ontario (excluding National Capital Region) 50 30 10 10 0 0 0 10 80 10
2014 Quebec (excluding National Capital Region) 14 50 29 0 7 0 0 7 64 14

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 4 17 31 35 11 2 1 47 22 111
2019 Quebec (excluding National Capital Region) 0 0 31 44 19 6 0 67 0 16
2019 British Columbia 0 20 10 40 30 0 0 70 20 10

Question 40. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 17 27 21 24 8 4 0 45 33 112
2019 Quebec (excluding National Capital Region) 19 44 25 12 0 0 0 63 12 16
2019 British Columbia 20 20 20 30 10 0 0 40 40 10

Respectful workplace

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 53 20 11 8 6 2 0 74 15 112
2019 Quebec (excluding National Capital Region) 50 37 12 0 0 0 0 88 0 16
2019 British Columbia 60 0 30 0 10 0 0 60 10 10
2018 National Capital Region 45 23 7 14 12 0 0 68 26 104
2018 Ontario (excluding National Capital Region) 51 20 6 6 16 0 0 71 22 14
2018 Quebec (excluding National Capital Region) 43 24 25 0 8 0 0 67 8 12
2017 National Capital Region 48 24 7 10 10 1 0 73 20 127
2017 Ontario (excluding National Capital Region) 60 20 10 0 10 0 0 80 10 10
2017 Quebec (excluding National Capital Region) 31 46 0 23 0 0 0 77 23 13
2017 British Columbia 17 37 9 9 28 0 0 54 37 11
2014 National Capital Region 34 33 11 11 8 1 1 69 20 118
2014 Ontario (excluding National Capital Region) 60 40 0 0 0 0 0 100 0 10
2014 Quebec (excluding National Capital Region) 7 42 16 14 21 0 0 49 36 14

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 50 27 6 10 6 1 0 78 16 111
2019 Quebec (excluding National Capital Region) 69 31 0 0 0 0 0 100 0 16
2019 British Columbia 70 10 10 10 0 0 0 80 10 10
2018 National Capital Region 47 29 4 14 6 0 0 76 20 102
2018 Ontario (excluding National Capital Region) 45 31 7 7 10 0 0 76 17 13
2018 Quebec (excluding National Capital Region) 50 34 16 0 0 0 0 84 0 12
2017 National Capital Region 44 27 8 12 8 1 0 72 21 128
2017 Ontario (excluding National Capital Region) 39 30 10 20 0 0 0 70 20 10
2017 Quebec (excluding National Capital Region) 39 54 0 8 0 0 0 92 8 13
2017 British Columbia 26 46 9 9 9 0 0 72 18 11
2014 National Capital Region 39 36 8 8 8 0 1 76 16 119
2014 Ontario (excluding National Capital Region) 50 50 0 0 0 0 0 100 0 10
2014 Quebec (excluding National Capital Region) 37 49 0 14 0 0 0 86 14 14

Question 23. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 50 25 14 8 2 1 0 76 10 111
2019 Quebec (excluding National Capital Region) 44 37 12 6 0 0 0 81 6 16
2019 British Columbia 60 20 10 0 10 0 0 80 10 10
2018 National Capital Region 50 30 10 4 5 1 1 81 9 104
2018 Ontario (excluding National Capital Region) 51 42 0 6 0 0 0 94 6 14
2018 Quebec (excluding National Capital Region) 50 25 25 0 0 0 0 75 0 12

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 38 34 15 5 5 3 0 74 10 111
2019 Quebec (excluding National Capital Region) 25 56 19 0 0 0 0 81 0 16
2019 British Columbia 40 40 10 10 0 0 0 80 10 10
2018 National Capital Region 42 32 14 4 6 2 0 75 10 104
2018 Ontario (excluding National Capital Region) 16 53 6 6 9 0 9 76 17 14
2018 Quebec (excluding National Capital Region) 33 59 8 0 0 0 0 92 0 12
2017 National Capital Region 36 37 11 5 8 3 0 76 13 128
2017 Ontario (excluding National Capital Region) 0 51 20 20 0 9 0 56 22 10
2017 Quebec (excluding National Capital Region) 16 54 23 8 0 0 0 70 8 13
2017 British Columbia 9 36 37 9 9 0 0 45 18 11
2014 National Capital Region 42 35 6 7 5 5 0 81 13 120
2014 Ontario (excluding National Capital Region) 30 40 20 0 0 0 10 77 0 10
2014 Quebec (excluding National Capital Region) 21 44 28 0 7 0 0 65 7 14

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 36 33 15 5 6 6 0 73 11 111
2019 Quebec (excluding National Capital Region) 25 69 6 0 0 0 0 94 0 16
2019 British Columbia 40 30 20 0 0 10 0 78 0 10
2018 National Capital Region 36 32 17 4 2 10 0 75 6 104
2018 Ontario (excluding National Capital Region) 19 56 6 0 9 0 9 83 10 14
2018 Quebec (excluding National Capital Region) 59 33 8 0 0 0 0 92 0 12
2017 National Capital Region 37 29 14 3 8 9 1 73 11 128
2017 Ontario (excluding National Capital Region) 20 51 9 0 10 10 0 79 11 10
2017 Quebec (excluding National Capital Region) 8 46 38 8 0 0 0 54 8 13
2017 British Columbia 35 19 28 0 9 9 0 59 10 11
2014 National Capital Region 41 36 14 2 3 4 2 81 4 119
2014 Ontario (excluding National Capital Region) 40 30 10 10 0 0 10 77 11 10
2014 Quebec (excluding National Capital Region) 14 35 21 7 14 0 8 54 23 14

Question 50. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 49 32 10 5 4 0 0 81 9 109
2019 Quebec (excluding National Capital Region) 63 37 0 0 0 0 0 100 0 16
2019 British Columbia 70 0 10 10 10 0 0 70 20 10
2018 National Capital Region 49 33 9 2 6 0 0 82 8 104
2018 Ontario (excluding National Capital Region) 31 40 13 0 16 0 0 71 16 14
2018 Quebec (excluding National Capital Region) 60 16 8 0 16 0 0 76 16 12
2017 National Capital Region 50 30 9 5 7 0 0 79 12 128
2017 Ontario (excluding National Capital Region) 29 31 10 20 10 0 0 60 30 10
2017 Quebec (excluding National Capital Region) 15 62 8 8 8 0 0 77 15 13
2017 British Columbia 39 41 10 0 10 0 0 80 10 10
2014 National Capital Region 48 33 8 6 4 0 0 81 11 120
2014 Ontario (excluding National Capital Region) 50 20 30 0 0 0 0 70 0 10
2014 Quebec (excluding National Capital Region) 22 49 7 14 7 0 0 71 21 14

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 33 18 17 8 16 5 3 55 26 112
2019 Quebec (excluding National Capital Region) 38 31 6 12 0 12 0 79 14 16
2019 British Columbia 50 20 0 30 0 0 0 70 30 10
2018 National Capital Region 30 21 11 14 17 3 5 55 34 104
2018 Ontario (excluding National Capital Region) 26 23 22 6 22 0 0 49 29 14
2018 Quebec (excluding National Capital Region) 25 42 0 16 8 0 9 73 27 12
2017 National Capital Region 27 24 10 9 19 6 4 57 31 128
2017 Ontario (excluding National Capital Region) 51 0 0 20 10 10 9 63 37 10
2017 Quebec (excluding National Capital Region) 8 31 23 15 23 0 0 39 38 13
2017 British Columbia 19 35 0 9 37 0 0 54 46 11
2014 National Capital Region 19 26 13 11 18 6 6 52 33 119
2014 Ontario (excluding National Capital Region) 40 30 10 10 0 0 10 77 11 10
2014 Quebec (excluding National Capital Region) 7 28 30 14 14 0 7 37 31 14

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 33 25 19 11 9 2 1 60 21 111
2019 Quebec (excluding National Capital Region) 25 44 12 19 0 0 0 69 19 16
2019 British Columbia 20 70 0 0 0 0 10 100 0 10
2018 National Capital Region 37 33 9 9 9 2 1 73 18 105
2018 Ontario (excluding National Capital Region) 9 53 22 6 9 0 0 62 16 14
2018 Quebec (excluding National Capital Region) 24 34 26 0 8 8 0 63 9 12
2017 National Capital Region 36 32 8 9 9 6 0 72 19 127
2017 Ontario (excluding National Capital Region) 39 10 21 0 30 0 0 49 30 10
2017 Quebec (excluding National Capital Region) 8 61 8 15 0 8 0 75 17 13
2017 British Columbia 17 37 9 19 18 0 0 54 37 11
2014 National Capital Region 39 31 11 11 6 2 0 71 17 120
2014 Ontario (excluding National Capital Region) 30 40 20 0 0 0 10 78 0 10
2014 Quebec (excluding National Capital Region) 7 28 28 7 21 0 8 38 31 14

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 32 31 16 12 5 4 0 65 18 111
2019 Quebec (excluding National Capital Region) 32 56 6 6 0 0 0 88 6 16
2019 British Columbia 30 20 30 10 0 10 0 56 11 10
2018 National Capital Region 32 35 15 10 8 0 0 67 18 105
2018 Ontario (excluding National Capital Region) 0 36 29 19 16 0 0 36 35 14
2018 Quebec (excluding National Capital Region) 19 62 18 0 0 0 0 82 0 11

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 22 16 20 11 16 10 4 45 32 111
2019 Quebec (excluding National Capital Region) 25 44 12 12 0 6 0 73 13 16
2018 National Capital Region 24 18 20 14 11 10 4 48 29 105
2018 Ontario (excluding National Capital Region) 25 7 19 26 16 6 0 34 45 14
2018 Quebec (excluding National Capital Region) 17 33 9 8 0 25 8 75 12 12
2017 National Capital Region 20 21 16 14 14 13 3 47 33 128
2017 Ontario (excluding National Capital Region) 9 40 0 20 10 20 0 62 38 10
2017 Quebec (excluding National Capital Region) 0 39 31 15 8 0 8 42 25 13
2017 British Columbia 9 19 26 9 37 0 0 28 46 11
2014 National Capital Region 19 17 20 10 16 12 7 43 32 120
2014 Ontario (excluding National Capital Region) 30 30 20 10 10 0 0 59 20 10
2014 Quebec (excluding National Capital Region) 7 14 28 14 7 21 8 30 30 14

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 46 33 3 14 4 0 0 79 18 112
2019 Quebec (excluding National Capital Region) 44 50 6 0 0 0 0 94 0 16
2019 British Columbia 40 40 0 20 0 0 0 80 20 10
2017 National Capital Region 25 46 6 17 5 0 0 72 22 128
2017 Ontario (excluding National Capital Region) 10 50 10 20 10 0 0 60 30 10
2017 Quebec (excluding National Capital Region) 23 46 15 15 0 0 0 69 15 13
2017 British Columbia 9 36 9 28 18 0 0 45 46 11
2014 National Capital Region 34 46 8 10 3 0 0 79 12 119
2014 Ontario (excluding National Capital Region) 20 70 0 0 10 0 0 90 10 10
2014 Quebec (excluding National Capital Region) 29 42 14 7 7 0 0 71 14 14

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 50 33 7 8 2 0 0 83 10 111
2019 Quebec (excluding National Capital Region) 75 19 6 0 0 0 0 94 0 16
2019 British Columbia 60 30 0 10 0 0 0 90 10 10
2017 National Capital Region 43 35 7 10 5 0 0 78 15 127
2017 Ontario (excluding National Capital Region) 49 20 20 10 0 0 0 70 10 10
2017 Quebec (excluding National Capital Region) 54 38 0 8 0 0 0 92 8 13
2017 British Columbia 54 18 0 9 18 0 0 72 28 11
2014 National Capital Region 50 28 9 7 7 0 0 78 13 119
2014 Ontario (excluding National Capital Region) 50 30 0 20 0 0 0 80 20 10
2014 Quebec (excluding National Capital Region) 58 42 0 0 0 0 0 100 0 14

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 55 31 6 5 2 0 1 87 7 112
2019 Quebec (excluding National Capital Region) 63 31 6 0 0 0 0 94 0 16
2019 British Columbia 30 50 0 10 10 0 0 80 20 10
2017 National Capital Region 46 34 7 9 4 0 0 80 12 128
2017 Quebec (excluding National Capital Region) 15 54 8 23 0 0 0 69 23 13
2017 British Columbia 28 54 0 0 18 0 0 82 18 11
2014 National Capital Region 49 33 7 6 4 1 0 83 10 119
2014 Ontario (excluding National Capital Region) 30 30 20 20 0 0 0 60 20 10
2014 Quebec (excluding National Capital Region) 44 42 14 0 0 0 0 86 0 14

Use of official languages

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 69 20 3 6 1 0 0 89 7 112
2019 Quebec (excluding National Capital Region) 38 44 6 6 6 0 0 81 12 16
2019 British Columbia 80 20 0 0 0 0 0 100 0 10
2017 National Capital Region 62 22 9 2 4 0 1 85 6 128
2017 Ontario (excluding National Capital Region) 70 30 0 0 0 0 0 100 0 10
2017 Quebec (excluding National Capital Region) 15 46 15 15 8 0 0 62 23 13
2017 British Columbia 72 18 9 0 0 0 0 91 0 11
2014 National Capital Region 61 25 4 6 3 0 0 86 9 119
2014 Ontario (excluding National Capital Region) 90 10 0 0 0 0 0 100 0 10
2014 Quebec (excluding National Capital Region) 28 16 0 49 7 0 0 44 56 14

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 66 20 7 4 3 0 1 86 6 112
2019 Quebec (excluding National Capital Region) 56 31 0 0 12 0 0 88 12 16
2019 British Columbia 90 0 10 0 0 0 0 90 0 10
2017 National Capital Region 64 23 5 5 3 0 1 88 8 128
2017 Ontario (excluding National Capital Region) 90 10 0 0 0 0 0 100 0 10
2017 Quebec (excluding National Capital Region) 39 8 8 23 23 0 0 47 46 13
2017 British Columbia 91 0 9 0 0 0 0 91 0 11
2014 National Capital Region 64 20 7 3 3 0 2 86 7 119
2014 Ontario (excluding National Capital Region) 60 10 10 0 0 0 20 87 0 10
2014 Quebec (excluding National Capital Region) 42 14 7 29 7 0 0 57 36 14

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 83 11 3 1 1 1 1 95 2 111
2019 Quebec (excluding National Capital Region) 87 13 0 0 0 0 0 100 0 15
2019 British Columbia 80 0 20 0 0 0 0 80 0 10
2017 National Capital Region 81 12 3 1 1 0 1 94 3 128
2017 Ontario (excluding National Capital Region) 80 20 0 0 0 0 0 100 0 10
2017 Quebec (excluding National Capital Region) 77 23 0 0 0 0 0 100 0 13
2017 British Columbia 82 9 9 0 0 0 0 91 0 11
2014 National Capital Region 78 14 2 2 3 0 2 94 4 118
2014 Ontario (excluding National Capital Region) 60 10 0 0 0 0 30 100 0 10
2014 Quebec (excluding National Capital Region) 42 28 14 15 0 0 0 71 15 14

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 72 19 5 1 2 2 0 92 3 112
2019 Quebec (excluding National Capital Region) 56 31 6 0 6 0 0 88 6 16
2019 British Columbia 80 0 10 0 10 0 0 80 10 10

Collective agreements and terms and conditions of employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 40 40 12 3 3 0 3 82 6 112
2019 Quebec (excluding National Capital Region) 20 60 13 7 0 0 0 80 7 15
2019 British Columbia 30 40 10 10 10 0 0 70 20 10

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 65 15 6 5 0 7 3 88 5 112
2019 Quebec (excluding National Capital Region) 73 27 0 0 0 0 0 100 0 15
2019 British Columbia 50 20 10 20 0 0 0 70 20 10

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 National Capital Region 13 87 112
2019 British Columbia 0 100 10
2018 National Capital Region 15 85 105

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 National Capital Region 49 51 16

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 National Capital Region 32 68 15
2018 National Capital Region 51 49 16

Question 59c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 National Capital Region 34 66 15

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 National Capital Region 0 100 15
2018 National Capital Region 0 100 16

Question 59e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 National Capital Region 0 100 16

Question 59f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 National Capital Region 0 100 15
2018 National Capital Region 0 100 16

Question 59g. From whom did you experience harassment on the job? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 National Capital Region 0 100 15
2018 National Capital Region 0 100 16

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 National Capital Region 47 53 16

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 National Capital Region 43 57 16

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 National Capital Region 45 55 16

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 National Capital Region 54 46 15
2018 National Capital Region 44 56 16

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 National Capital Region 46 54 15
2018 National Capital Region 38 62 16

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 National Capital Region 34 66 15
2018 National Capital Region 55 45 16

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 National Capital Region 45 55 16

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 National Capital Region 0 100 15
2018 National Capital Region 0 100 16

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 National Capital Region 53 47 15
2018 National Capital Region 32 68 16

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 National Capital Region 45 55 16

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 National Capital Region 61 39 15

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 National Capital Region 51 49 16

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 National Capital Region 43 57 16

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 National Capital Region 32 68 15

Question 62a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 National Capital Region 0 100 15

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 National Capital Region 0 100 15

Question 62c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 National Capital Region 0 100 15

Question 62d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 National Capital Region 0 100 15

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 National Capital Region 0 100 15

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 National Capital Region 57 43 15

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 National Capital Region 69 31 15

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 National Capital Region 63 37 15

Question 62o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 National Capital Region 0 100 15

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 National Capital Region 21 79 112

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 13 19 17 5 17 25 4 45 32 112
2019 Quebec (excluding National Capital Region) 19 31 0 12 12 12 12 67 33 16
2019 British Columbia 30 10 0 20 10 30 0 57 43 10
2018 National Capital Region 12 20 8 14 16 25 6 45 43 105
2018 Ontario (excluding National Capital Region) 0 23 6 19 16 26 9 35 55 14
2018 Quebec (excluding National Capital Region) 17 32 9 8 8 26 0 66 22 12
2017 National Capital Region 11 14 22 8 12 29 5 37 30 128
2017 Ontario (excluding National Capital Region) 0 0 10 20 10 49 10 0 75 10
2017 Quebec (excluding National Capital Region) 8 8 23 23 15 16 8 20 50 13
2017 British Columbia 9 9 18 9 28 17 10 25 50 11
2014 National Capital Region 12 15 19 5 12 32 5 43 27 120
2014 Ontario (excluding National Capital Region) 20 30 10 0 0 20 20 83 0 10
2014 Quebec (excluding National Capital Region) 0 14 28 0 14 21 22 25 25 14

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 33 24 16 7 14 6 0 61 22 110
2019 Quebec (excluding National Capital Region) 25 37 12 0 6 12 6 77 8 16
2019 British Columbia 40 10 10 20 10 10 0 56 33 10
2018 National Capital Region 33 25 14 11 10 6 0 62 23 104
2018 Ontario (excluding National Capital Region) 9 20 22 19 16 14 0 34 41 14
2018 Quebec (excluding National Capital Region) 16 59 9 16 0 0 0 75 16 12
2017 National Capital Region 32 20 17 9 10 12 0 59 22 127
2017 Ontario (excluding National Capital Region) 10 10 9 31 20 20 0 25 64 10
2017 Quebec (excluding National Capital Region) 0 54 8 38 0 0 0 54 38 13
2017 British Columbia 9 18 9 9 28 26 0 37 50 11
2014 National Capital Region 23 28 18 7 11 13 0 59 20 120
2014 Ontario (excluding National Capital Region) 40 30 10 0 0 10 10 87 0 10
2014 Quebec (excluding National Capital Region) 14 35 28 7 7 0 8 54 16 14

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 National Capital Region 8 92 112
2018 National Capital Region 7 93 104
2018 Quebec (excluding National Capital Region) 0 100 11

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 National Capital Region 9 91 111

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 17 14 22 6 5 30 6 48 17 110
2019 Quebec (excluding National Capital Region) 38 6 31 0 6 12 6 54 8 16
2019 British Columbia 30 20 10 10 10 20 0 63 25 10
2018 National Capital Region 15 14 18 3 6 40 4 51 16 105
2018 Ontario (excluding National Capital Region) 0 23 46 0 9 13 9 29 12 14
2018 Quebec (excluding National Capital Region) 25 16 17 0 8 34 0 62 12 12
2017 National Capital Region 18 15 13 2 6 41 6 61 14 127
2017 Ontario (excluding National Capital Region) 0 0 21 10 0 59 10 0 33 10
2017 Quebec (excluding National Capital Region) 0 23 38 0 8 23 8 33 11 13
2017 British Columbia 18 9 28 0 0 36 9 50 0 11
2014 National Capital Region 13 14 19 4 2 42 6 52 11 120
2014 Ontario (excluding National Capital Region) 20 10 30 0 0 30 10 49 0 10
2014 Quebec (excluding National Capital Region) 0 14 21 0 7 42 15 33 17 14

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 37 29 14 4 7 8 1 72 12 112
2019 Quebec (excluding National Capital Region) 38 25 19 0 6 12 0 72 7 16
2019 British Columbia 40 20 10 10 10 10 0 67 22 10
2018 National Capital Region 33 22 19 5 5 15 0 65 12 104
2018 Ontario (excluding National Capital Region) 0 35 36 0 16 13 0 40 19 14
2018 Quebec (excluding National Capital Region) 25 42 25 0 8 0 0 67 8 12
2017 National Capital Region 36 21 18 1 7 14 1 68 10 128
2017 Ontario (excluding National Capital Region) 10 10 40 0 0 40 0 34 0 10
2017 Quebec (excluding National Capital Region) 8 62 23 0 8 0 0 70 8 13
2017 British Columbia 18 18 37 0 0 26 0 50 0 11
2014 National Capital Region 26 32 14 6 2 19 1 73 10 120
2014 Ontario (excluding National Capital Region) 30 30 20 0 0 10 10 75 0 10
2014 Quebec (excluding National Capital Region) 14 14 28 0 7 28 8 44 11 14

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 National Capital Region 21 79 112
2019 Quebec (excluding National Capital Region) 0 100 16
2019 British Columbia 20 80 10
2017 National Capital Region 14 86 128
2014 National Capital Region 12 88 119
2014 Quebec (excluding National Capital Region) 0 100 14

Question 80. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 National Capital Region 91 9 23
2017 National Capital Region 77 23 19
2014 National Capital Region 65 35 14

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 52 19 14 10 0 0 5 75 10 21
2017 National Capital Region 51 42 7 0 0 0 0 93 0 15
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Workplace well-being

A psychologically healthy workplace

Question 30. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 65 16 11 4 3 1 1 83 6 112
2019 Quebec (excluding National Capital Region) 69 19 6 0 6 0 0 88 6 16
2019 British Columbia 60 30 10 0 0 0 0 90 0 10
2018 National Capital Region 53 19 9 6 8 2 2 75 15 104
2018 Ontario (excluding National Capital Region) 58 20 0 6 16 0 0 78 22 14
2018 Quebec (excluding National Capital Region) 54 19 18 0 9 0 0 74 9 11
2017 National Capital Region 54 21 13 5 6 1 1 76 11 128
2017 Ontario (excluding National Capital Region) 80 0 0 10 10 0 0 80 20 10
2017 Quebec (excluding National Capital Region) 38 39 8 0 15 0 0 77 15 13
2017 British Columbia 19 51 30 0 0 0 0 70 0 10

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 23 50 14 8 5 0 0 73 13 35

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 34 36 14 7 7 2 0 71 15 111
2019 Quebec (excluding National Capital Region) 44 44 12 0 0 0 0 88 0 16
2019 British Columbia 50 40 0 10 0 0 0 90 10 10
2018 National Capital Region 36 35 14 8 5 2 0 73 13 105
2018 Ontario (excluding National Capital Region) 29 42 13 16 0 0 0 71 16 14
2018 Quebec (excluding National Capital Region) 51 41 8 0 0 0 0 92 0 12
2017 National Capital Region 27 34 23 9 5 2 0 62 14 128
2017 Quebec (excluding National Capital Region) 15 47 30 8 0 0 0 62 8 13
2017 British Columbia 9 54 9 0 28 0 0 63 28 11

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 24 28 16 16 15 1 0 52 32 111
2019 Quebec (excluding National Capital Region) 44 31 25 0 0 0 0 75 0 16
2019 British Columbia 40 20 10 10 20 0 0 60 30 10
2018 National Capital Region 27 24 18 17 13 1 0 51 31 104
2018 Ontario (excluding National Capital Region) 16 49 6 0 29 0 0 64 29 14
2018 Quebec (excluding National Capital Region) 52 24 8 8 8 0 0 76 16 12
2017 National Capital Region 17 39 14 17 13 0 0 56 30 128
2017 Ontario (excluding National Capital Region) 0 49 20 10 20 0 0 49 30 10
2017 Quebec (excluding National Capital Region) 16 39 23 8 15 0 0 54 23 13
2017 British Columbia 17 37 0 18 28 0 0 54 46 11

Work-related stress

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 43 29 15 6 7 0 1 72 14 112
2019 Quebec (excluding National Capital Region) 44 31 12 6 6 0 0 75 12 16
2019 British Columbia 20 50 10 0 20 0 0 70 20 10
2018 National Capital Region 31 26 23 10 10 0 1 57 20 105
2018 Ontario (excluding National Capital Region) 26 35 14 13 13 0 0 61 26 14
2018 Quebec (excluding National Capital Region) 27 18 26 10 9 0 10 50 20 11
2017 National Capital Region 36 27 17 8 10 0 2 64 18 128
2017 Quebec (excluding National Capital Region) 31 23 23 8 15 0 0 54 23 13
2017 British Columbia 54 18 9 9 9 0 0 73 18 11

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 15 33 26 11 16 0 0 47 27 112
2019 Quebec (excluding National Capital Region) 25 50 12 6 6 0 0 75 12 16
2019 British Columbia 10 50 30 0 10 0 0 60 10 10
2018 National Capital Region 14 31 30 12 13 0 1 45 25 104
2018 Ontario (excluding National Capital Region) 25 29 13 20 14 0 0 54 34 14
2018 Quebec (excluding National Capital Region) 9 37 18 27 9 0 0 46 36 11
2017 National Capital Region 21 26 28 15 11 0 0 47 25 128
2017 Ontario (excluding National Capital Region) 49 10 10 21 10 0 0 59 31 10
2017 Quebec (excluding National Capital Region) 8 31 46 8 8 0 0 39 15 13
2017 British Columbia 9 28 36 18 9 0 0 37 27 11

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 20 41 16 10 11 0 2 62 21 110
2019 Quebec (excluding National Capital Region) 38 44 12 6 0 0 0 81 6 16
2019 British Columbia 30 40 20 10 0 0 0 70 10 10
2018 National Capital Region 27 28 21 11 13 0 1 55 24 105
2018 Ontario (excluding National Capital Region) 25 42 26 0 7 0 0 67 7 14
2018 Quebec (excluding National Capital Region) 18 18 28 18 9 10 0 40 29 11
2017 National Capital Region 26 29 19 12 12 0 2 56 25 128
2017 Ontario (excluding National Capital Region) 39 30 10 0 20 0 0 70 20 10
2017 Quebec (excluding National Capital Region) 8 50 8 17 17 0 0 58 33 12
2017 British Columbia 0 47 17 18 18 0 0 47 37 11

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 17 24 21 19 17 0 2 42 37 112
2019 Quebec (excluding National Capital Region) 19 31 31 6 12 0 0 50 19 16
2019 British Columbia 10 50 20 20 0 0 0 60 20 10
2018 National Capital Region 14 24 29 16 14 1 2 39 31 105
2018 Ontario (excluding National Capital Region) 34 6 26 14 14 6 0 43 29 14
2018 Quebec (excluding National Capital Region) 18 28 27 9 18 0 0 46 27 11
2017 National Capital Region 17 22 31 14 13 1 2 40 28 128
2017 Ontario (excluding National Capital Region) 19 20 30 10 20 0 0 39 31 10
2017 Quebec (excluding National Capital Region) 8 46 23 15 8 0 0 54 23 13
2017 British Columbia 9 28 36 9 9 9 0 41 20 11

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 49 25 14 5 4 1 2 77 9 112
2019 Quebec (excluding National Capital Region) 63 37 0 0 0 0 0 100 0 16
2019 British Columbia 30 50 10 0 10 0 0 80 10 10
2018 National Capital Region 54 26 10 5 2 0 4 83 7 104
2018 Ontario (excluding National Capital Region) 60 33 0 7 0 0 0 93 7 14
2018 Quebec (excluding National Capital Region) 27 19 27 18 0 0 9 51 19 11
2017 National Capital Region 44 29 9 5 2 2 8 81 8 128
2017 Quebec (excluding National Capital Region) 54 30 15 0 0 0 0 85 0 13
2017 British Columbia 54 37 9 0 0 0 0 91 0 11

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 37 32 17 9 4 0 1 69 13 111
2019 Quebec (excluding National Capital Region) 56 25 19 0 0 0 0 81 0 16
2019 British Columbia 40 20 20 20 0 0 0 60 20 10
2018 National Capital Region 31 31 22 7 5 0 3 64 13 104
2018 Ontario (excluding National Capital Region) 71 21 0 8 0 0 0 92 8 13
2018 Quebec (excluding National Capital Region) 38 26 9 27 0 0 0 64 27 11
2017 National Capital Region 34 32 14 12 8 0 1 66 20 128
2017 Ontario (excluding National Capital Region) 60 20 10 0 10 0 0 80 10 10
2017 Quebec (excluding National Capital Region) 30 46 8 0 15 0 0 77 15 13
2017 British Columbia 17 28 55 0 0 0 0 45 0 11

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 33 31 19 10 6 0 0 65 16 111
2019 Quebec (excluding National Capital Region) 38 50 12 0 0 0 0 88 0 16
2019 British Columbia 40 10 30 20 0 0 0 50 20 10
2018 National Capital Region 32 33 14 11 10 0 1 66 21 104
2018 Ontario (excluding National Capital Region) 23 29 26 6 16 0 0 51 22 14
2018 Quebec (excluding National Capital Region) 25 25 24 8 9 9 0 55 19 12
2017 National Capital Region 30 29 20 8 11 1 1 61 19 128
2017 Ontario (excluding National Capital Region) 30 50 0 10 10 0 0 80 20 10
2017 Quebec (excluding National Capital Region) 8 38 31 15 8 0 0 46 23 13
2017 British Columbia 17 9 18 19 37 0 0 26 56 11

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 23 42 20 7 6 1 0 66 14 111
2019 Quebec (excluding National Capital Region) 25 62 6 6 0 0 0 88 6 16
2019 British Columbia 20 30 30 0 20 0 0 50 20 10
2018 National Capital Region 23 38 19 10 8 0 2 62 18 104
2018 Ontario (excluding National Capital Region) 32 42 19 0 7 0 0 74 7 14
2018 Quebec (excluding National Capital Region) 24 25 25 17 0 9 0 54 19 12
2017 National Capital Region 23 32 29 8 7 1 0 55 15 128
2017 Ontario (excluding National Capital Region) 19 50 10 21 0 0 0 69 21 10
2017 Quebec (excluding National Capital Region) 8 23 38 8 23 0 0 31 31 13
2017 British Columbia 0 26 18 28 27 0 0 26 55 11

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 41 28 21 6 4 0 0 69 10 111
2019 Quebec (excluding National Capital Region) 56 19 25 0 0 0 0 75 0 16
2019 British Columbia 50 10 20 0 20 0 0 60 20 10
2018 National Capital Region 36 31 15 9 7 1 1 68 16 104
2018 Ontario (excluding National Capital Region) 61 14 13 13 0 0 0 74 13 14
2018 Quebec (excluding National Capital Region) 18 18 19 27 9 0 10 39 39 11
2017 National Capital Region 36 26 21 8 7 0 2 64 15 128
2017 Ontario (excluding National Capital Region) 29 20 31 20 0 0 0 49 20 10
2017 Quebec (excluding National Capital Region) 8 31 23 24 15 0 0 39 39 13
2017 British Columbia 0 26 37 10 28 0 0 26 37 11

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 47 23 14 9 8 0 0 69 17 111
2019 Quebec (excluding National Capital Region) 75 6 19 0 0 0 0 81 0 16
2019 British Columbia 50 10 20 10 10 0 0 60 20 10

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 50 25 16 5 4 0 0 75 9 111
2019 Quebec (excluding National Capital Region) 38 37 19 0 6 0 0 75 6 16
2019 British Columbia 40 50 10 0 0 0 0 90 0 10
2018 National Capital Region 39 34 13 8 4 0 2 75 12 104
2018 Ontario (excluding National Capital Region) 25 19 36 6 14 0 0 44 20 14
2018 Quebec (excluding National Capital Region) 24 27 41 8 0 0 0 51 8 12
2017 National Capital Region 45 24 20 6 5 0 1 69 11 128
2017 Ontario (excluding National Capital Region) 30 60 0 10 0 0 0 90 10 10
2017 Quebec (excluding National Capital Region) 0 31 39 15 15 0 0 31 31 13
2017 British Columbia 9 35 28 28 0 0 0 45 28 11

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 65 15 14 4 3 0 0 80 6 110
2019 Quebec (excluding National Capital Region) 81 12 6 0 0 0 0 94 0 16
2019 British Columbia 80 10 10 0 0 0 0 90 0 10
2018 National Capital Region 56 22 11 6 3 0 3 80 9 103
2018 Ontario (excluding National Capital Region) 71 22 7 0 0 0 0 93 0 14
2018 Quebec (excluding National Capital Region) 43 33 8 0 8 0 8 82 9 12
2017 National Capital Region 55 26 11 6 1 1 0 81 8 128
2017 Ontario (excluding National Capital Region) 70 20 10 0 0 0 0 90 0 10
2017 Quebec (excluding National Capital Region) 54 38 0 8 0 0 0 92 8 13
2017 British Columbia 63 9 0 18 9 0 0 73 27 11

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 77 10 6 0 1 2 4 93 1 110
2019 Quebec (excluding National Capital Region) 88 12 0 0 0 0 0 100 0 16
2018 National Capital Region 79 12 3 1 1 0 5 95 2 104
2018 Ontario (excluding National Capital Region) 93 7 0 0 0 0 0 100 0 14
2018 Quebec (excluding National Capital Region) 50 8 17 0 0 0 25 77 0 12

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 63 15 6 5 9 1 1 79 15 112
2019 Quebec (excluding National Capital Region) 88 0 0 6 6 0 0 88 12 16
2019 British Columbia 60 40 0 0 0 0 0 100 0 10
2018 National Capital Region 59 16 10 5 6 1 3 78 11 104
2018 Ontario (excluding National Capital Region) 64 13 7 0 16 0 0 77 16 14
2018 Quebec (excluding National Capital Region) 42 17 0 8 24 0 9 65 35 12
2017 National Capital Region 65 10 11 5 6 1 3 78 11 128
2017 Ontario (excluding National Capital Region) 59 20 10 0 10 0 0 80 10 10
2017 Quebec (excluding National Capital Region) 69 8 8 0 15 0 0 77 15 13
2017 British Columbia 54 9 9 9 18 0 0 63 28 11

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 59 20 12 4 4 0 1 80 8 112
2019 Quebec (excluding National Capital Region) 81 19 0 0 0 0 0 100 0 16
2019 British Columbia 50 40 0 10 0 0 0 90 10 10
2018 National Capital Region 59 20 12 1 5 0 3 81 6 104
2018 Ontario (excluding National Capital Region) 58 20 13 0 9 0 0 78 9 14
2018 Quebec (excluding National Capital Region) 66 9 0 8 0 0 17 90 10 12
2017 National Capital Region 52 31 8 4 3 0 2 84 8 128
2017 Ontario (excluding National Capital Region) 59 31 0 10 0 0 0 90 10 10
2017 Quebec (excluding National Capital Region) 54 23 23 0 0 0 0 77 0 13
2017 British Columbia 36 37 18 0 9 0 0 72 9 11

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 55 14 19 3 7 0 2 71 10 111
2019 Quebec (excluding National Capital Region) 88 6 0 0 6 0 0 94 6 16
2019 British Columbia 60 10 20 10 0 0 0 70 10 10
2018 National Capital Region 46 20 10 11 9 0 4 68 21 102
2018 Ontario (excluding National Capital Region) 42 13 23 6 16 0 0 55 22 14
2018 Quebec (excluding National Capital Region) 42 17 8 24 0 0 9 65 27 12
2017 National Capital Region 46 22 12 6 8 0 5 72 15 126
2017 Ontario (excluding National Capital Region) 29 20 31 0 20 0 0 49 20 10
2017 Quebec (excluding National Capital Region) 62 8 16 8 8 0 0 69 15 13
2017 British Columbia 45 18 9 9 18 0 0 63 28 11

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 58 9 5 2 2 0 24 89 5 112
2019 Quebec (excluding National Capital Region) 80 7 0 0 0 0 13 100 0 15
2019 British Columbia 60 10 0 0 0 0 30 100 0 10
2018 National Capital Region 51 13 3 3 1 0 28 89 7 104
2018 Ontario (excluding National Capital Region) 58 7 0 0 0 0 35 100 0 14
2018 Quebec (excluding National Capital Region) 42 9 8 8 0 0 33 76 12 12
2017 National Capital Region 52 11 5 2 2 0 28 87 6 128
2017 Ontario (excluding National Capital Region) 80 0 10 0 0 0 10 89 0 10
2017 Quebec (excluding National Capital Region) 54 16 8 0 0 0 23 90 0 13
2017 British Columbia 46 9 8 0 0 0 37 88 0 11

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 81 12 3 1 1 0 2 95 2 110
2019 Quebec (excluding National Capital Region) 63 37 0 0 0 0 0 100 0 16
2019 British Columbia 70 20 0 0 0 0 10 100 0 10
2018 National Capital Region 79 12 4 1 0 0 4 95 1 103
2018 Ontario (excluding National Capital Region) 51 36 6 6 0 0 0 87 6 14
2018 Quebec (excluding National Capital Region) 49 34 0 0 0 0 17 100 0 12
2017 National Capital Region 70 18 2 0 2 1 7 96 2 126
2017 Quebec (excluding National Capital Region) 69 23 0 0 0 0 8 100 0 13
2017 British Columbia 45 18 19 9 9 0 0 63 18 11

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 75 15 5 1 2 1 2 92 3 110
2019 Quebec (excluding National Capital Region) 94 6 0 0 0 0 0 100 0 16
2019 British Columbia 80 10 10 0 0 0 0 90 0 10
2018 National Capital Region 65 20 4 4 4 0 4 88 8 104
2018 Ontario (excluding National Capital Region) 74 26 0 0 0 0 0 100 0 14
2018 Quebec (excluding National Capital Region) 75 0 0 0 16 0 9 82 18 12
2017 National Capital Region 69 15 7 1 4 0 4 88 5 128
2017 Ontario (excluding National Capital Region) 69 31 0 0 0 0 0 100 0 10
2017 Quebec (excluding National Capital Region) 85 0 0 0 0 0 15 100 0 13
2017 British Columbia 82 0 9 9 0 0 0 82 9 11

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 58 24 10 6 2 1 0 83 7 111
2019 Quebec (excluding National Capital Region) 75 25 0 0 0 0 0 100 0 16
2019 British Columbia 70 20 10 0 0 0 0 90 0 10
2018 National Capital Region 56 24 9 6 1 0 3 82 8 103
2018 Ontario (excluding National Capital Region) 48 26 19 6 0 0 0 74 6 14
2018 Quebec (excluding National Capital Region) 25 42 16 0 8 0 9 73 9 12
2017 National Capital Region 53 28 8 4 2 0 4 85 7 128
2017 Ontario (excluding National Capital Region) 49 31 20 0 0 0 0 80 0 10
2017 Quebec (excluding National Capital Region) 46 31 8 0 0 0 15 91 0 13
2017 British Columbia 54 28 9 0 0 9 0 90 0 11

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 18 27 35 14 5 1 0 45 20 111
2019 Quebec (excluding National Capital Region) 25 50 25 0 0 0 0 75 0 16
2019 British Columbia 30 30 20 0 20 0 0 60 20 10
2018 National Capital Region 14 39 30 12 6 0 0 52 18 105
2018 Ontario (excluding National Capital Region) 18 26 26 0 29 0 0 44 29 14
2018 Quebec (excluding National Capital Region) 18 32 34 16 0 0 0 50 16 12
2017 National Capital Region 16 29 34 11 10 0 0 45 21 128
2017 Ontario (excluding National Capital Region) 0 50 20 10 20 0 0 50 30 10
2017 Quebec (excluding National Capital Region) 8 31 38 8 15 0 0 39 23 13
2017 British Columbia 9 17 46 9 18 0 0 26 28 11

Question 76. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 7 14 35 33 11 0 0 44 21 111
2019 Quebec (excluding National Capital Region) 7 0 20 40 34 0 0 73 7 15
2019 British Columbia 20 20 0 40 20 0 0 60 40 10
2018 National Capital Region 4 22 30 29 13 1 1 43 27 104
2018 Ontario (excluding National Capital Region) 23 19 39 18 0 0 0 18 42 14
2018 Quebec (excluding National Capital Region) 16 0 42 25 17 0 0 42 16 12
2017 National Capital Region 10 14 38 26 10 0 1 37 25 127
2017 Ontario (excluding National Capital Region) 10 20 30 31 9 0 0 40 30 10
2017 Quebec (excluding National Capital Region) 15 16 30 23 16 0 0 39 31 13
2017 British Columbia 9 28 44 9 10 0 0 19 37 11
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Compensation

Pay or other compensation issues

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 33 33 14 5 6 9 0 36 64 112
2019 Quebec (excluding National Capital Region) 31 31 25 6 6 0 0 31 69 16
2019 British Columbia 10 40 10 10 30 0 0 10 90 10
2018 National Capital Region 33 36 9 8 8 4 1 35 65 103
2018 Ontario (excluding National Capital Region) 32 23 19 13 13 0 0 32 68 14
2018 Quebec (excluding National Capital Region) 24 35 24 0 17 0 0 24 76 12
2017 National Capital Region 41 18 15 9 4 11 1 47 53 127
2017 Ontario (excluding National Capital Region) 19 51 10 0 10 10 0 21 79 10
2017 Quebec (excluding National Capital Region) 39 23 15 15 8 0 0 39 61 13
2017 British Columbia 26 18 9 9 0 37 0 42 58 11

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 National Capital Region 48 52 65
2019 Quebec (excluding National Capital Region) 73 27 11

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 National Capital Region 62 38 66
2019 Quebec (excluding National Capital Region) 36 64 11
2018 National Capital Region 58 42 63

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 47 13 10 8 9 4 9 69 20 111
2019 Quebec (excluding National Capital Region) 56 6 19 12 0 0 6 67 13 16
2019 British Columbia 70 0 0 10 0 10 10 88 12 10
2018 National Capital Region 51 8 8 10 10 1 12 68 23 104
2018 Ontario (excluding National Capital Region) 74 6 6 0 0 0 13 93 0 14
2018 Quebec (excluding National Capital Region) 33 16 9 0 8 0 34 74 12 12

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 37 34 6 9 5 0 9 78 15 66
2019 Quebec (excluding National Capital Region) 18 45 9 0 18 0 9 70 20 11
2018 National Capital Region 38 29 9 8 6 3 6 75 15 64
2018 Ontario (excluding National Capital Region) 0 62 0 19 10 0 10 68 32 10
2017 National Capital Region 35 32 10 8 7 0 8 73 16 58

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 14 22 16 14 14 4 16 45 35 65
2019 Quebec (excluding National Capital Region) 9 27 18 9 27 0 9 40 40 11
2018 National Capital Region 6 19 18 13 18 7 19 34 41 64
2018 Ontario (excluding National Capital Region) 0 29 0 38 0 10 23 44 56 10
2017 National Capital Region 4 17 9 11 18 12 28 36 49 58
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