2019 Public Service Employee Survey Results by Theme for Office of the Commissioner of Official Languages by Question 94. Please indicate your occupational group and level. Occupational group and level - AS

The results of the 2019 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	47	31	11	8	3	0	78	11	72
2019	AS-04	67	17	6	6	6	0	83	11	18
2019	AS-06	35	45	5	10	5	0	80	15	20
2017	AS	33	53	7	5	3	0	85	8	74
2017	AS-04	25	60	5	10	0	0	85	10	20
2017	AS-06	39	43	9	4	4	0	83	9	23
2014	AS	23	47	15	9	6	0	70	15	79
2014	AS-01	10	40	20	20	10	0	50	30	10
2014	AS-02	20	30	40	0	10	0	50	10	10
2014	AS-04	29	41	12	12	6	0	71	18	17
2014	AS-06	22	57	9	9	4	0	78	13	23
2014	AS-07	50	50	0	0	0	0	100	0	10
2011	AS	35	40	13	7	4	1	76	11	72
2011	AS-01	38	31	15	0	8	8	75	8	13
2011	AS-04	30	60	10	0	0	0	90	0	10
2011	AS-06	32	37	5	21	5	0	68	26	19
2011	AS-07	67	33	0	0	0	0	100	0	12
2008	AS	31	35	15	13	6	0	65	19	52
2008	AS-06	32	26	21	5	16	0	58	21	19

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	35	43	10	11	1	78	13	72
2019	AS-04	33	39	6	17	6	72	22	18
2019	AS-06	25	55	10	10	0	80	10	20
2017	AS	37	38	12	7	7	74	13	74
2017	AS-04	30	45	15	5	5	75	10	20
2017	AS-06	35	26	13	13	13	61	26	23

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	50	33	11	4	1	83	6	72
2019	AS-04	56	28	6	11	0	83	11	18
2019	AS-06	35	50	10	5	0	85	5	20
2017	AS	49	38	11	0	3	87	3	74
2017	AS-04	45	50	5	0	0	95	0	20
2017	AS-06	52	35	9	0	4	87	4	23
2014	AS	46	39	13	3	0	85	3	79
2014	AS-01	40	40	10	10	0	80	10	10
2014	AS-02	20	50	30	0	0	70	0	10
2014	AS-04	29	53	18	0	0	82	0	17
2014	AS-06	48	39	13	0	0	87	0	23
2014	AS-07	80	20	0	0	0	100	0	10
2011	AS	54	35	8	1	1	89	3	71
2011	AS-01	54	31	8	8	0	85	8	13
2011	AS-06	53	26	16	0	5	79	5	19
2011	AS-07	67	33	0	0	0	100	0	12

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	39	42	14	3	3	0	81	6	72
2019	AS-04	44	28	11	6	11	0	72	17	18
2019	AS-06	35	50	15	0	0	0	85	0	20
2017	AS	42	38	8	8	4	0	80	12	73
2017	AS-04	35	35	10	15	5	0	70	20	20
2017	AS-06	46	36	9	5	5	0	82	9	22
2014	AS	27	47	15	8	4	0	73	11	79
2014	AS-01	30	40	10	10	10	0	70	20	10
2014	AS-02	20	20	40	20	0	0	40	20	10
2014	AS-04	35	41	18	6	0	0	76	6	17
2014	AS-06	17	70	4	4	4	0	87	9	23
2014	AS-07	60	40	0	0	0	0	100	0	10
2011	AS	42	40	8	6	3	1	83	8	72
2011	AS-01	38	38	8	0	8	8	83	8	13
2011	AS-04	50	50	0	0	0	0	100	0	10
2011	AS-06	37	37	5	16	5	0	74	21	19
2011	AS-07	67	33	0	0	0	0	100	0	12
2008	AS	35	40	10	12	4	0	75	15	52
2008	AS-06	37	37	11	5	11	0	74	16	19

Question 51. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	49	31	13	7	0	0	80	7	71
2019	AS-04	50	28	11	11	0	0	78	11	18
2019	AS-06	37	32	21	11	0	0	68	11	19
2017	AS	46	27	12	7	7	1	74	14	74
2017	AS-04	50	20	5	15	10	0	70	25	20
2017	AS-06	30	35	22	4	9	0	65	13	23
2014	AS	37	38	11	6	8	0	75	14	79
2014	AS-01	50	20	10	20	0	0	70	20	10
2014	AS-02	30	40	10	0	20	0	70	20	10
2014	AS-04	35	53	6	0	6	0	88	6	17
2014	AS-06	39	26	13	13	9	0	65	22	23
2014	AS-07	50	40	10	0	0	0	90	0	10
2011	AS	28	36	17	10	6	4	67	16	72
2011	AS-01	38	23	8	8	8	15	73	18	13
2011	AS-04	30	30	30	10	0	0	60	10	10
2011	AS-06	21	42	11	16	11	0	63	26	19
2011	AS-07	33	50	0	8	8	0	83	17	12

Question 52. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	47	36	8	6	3	0	83	8	72
2019	AS-04	44	33	6	11	6	0	78	17	18
2019	AS-06	35	35	20	10	0	0	70	10	20
2017	AS	41	35	11	5	8	0	76	13	74
2017	AS-04	45	25	10	5	15	0	70	20	20
2017	AS-06	26	44	13	9	9	0	70	17	23
2014	AS	33	40	13	10	4	0	73	14	79
2014	AS-01	40	30	10	20	0	0	70	20	10
2014	AS-02	30	30	20	10	10	0	60	20	10
2014	AS-04	29	53	12	0	6	0	82	6	17
2014	AS-06	35	30	17	17	0	0	65	17	23
2014	AS-07	50	40	0	10	0	0	90	10	10
2011	AS	31	36	18	7	7	1	68	14	72
2011	AS-01	38	31	15	0	8	8	75	8	13
2011	AS-04	20	60	10	10	0	0	80	10	10
2011	AS-06	26	37	16	11	11	0	63	21	19
2011	AS-07	33	50	0	8	8	0	83	17	12
2008	AS	19	35	8	23	13	2	55	37	52
2008	AS-06	11	26	11	16	37	0	37	53	19

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	33	36	8	10	7	6	0	74	18	72
2019	AS-04	33	33	6	11	17	0	0	67	28	18
2019	AS-06	25	50	0	20	0	5	0	79	21	20
2017	AS	31	29	17	9	11	3	0	61	21	74
2017	AS-04	45	20	5	10	20	0	0	65	30	20
2017	AS-06	13	26	39	13	4	4	0	41	18	23
2014	AS	35	15	22	18	8	3	0	52	26	79
2014	AS-01	30	30	10	20	10	0	0	60	30	10
2014	AS-02	20	20	20	10	20	10	0	44	33	10
2014	AS-04	47	12	29	6	6	0	0	59	12	17
2014	AS-06	43	17	13	22	4	0	0	61	26	23
2014	AS-07	40	0	30	30	0	0	0	40	30	10
2011	AS	29	28	15	15	6	7	0	61	22	72
2011	AS-01	38	31	8	8	8	8	0	75	17	13
2011	AS-04	40	30	10	10	0	10	0	78	11	10
2011	AS-06	21	26	21	16	11	5	0	50	28	19
2011	AS-07	25	42	0	25	0	8	0	73	27	12
2008	AS	13	19	15	21	19	10	2	37	46	52
2008	AS-06	5	11	21	21	37	5	0	17	61	19

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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	54	32	10	3	1	87	3	72
2019	AS-04	56	22	17	6	0	78	6	18
2019	AS-06	50	45	5	0	0	95	0	20

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	53	31	13	1	3	0	83	4	72
2019	AS-04	56	22	17	0	6	0	78	6	18
2019	AS-06	55	35	5	0	5	0	90	5	20
2017	AS	47	34	9	7	3	0	81	9	74
2017	AS-04	55	35	0	10	0	0	90	10	20
2017	AS-06	39	35	13	4	9	0	74	13	23
2014	AS	35	35	11	8	4	6	76	12	79
2014	AS-01	50	20	0	20	0	10	78	22	10
2014	AS-02	20	60	0	10	0	10	89	11	10
2014	AS-04	41	29	18	0	12	0	71	12	17
2014	AS-06	30	35	17	9	4	4	68	14	23
2014	AS-07	50	30	10	0	0	10	89	0	10
2011	AS	60	21	10	6	1	3	83	7	72
2011	AS-01	77	0	23	0	0	0	77	0	13
2011	AS-04	30	50	0	10	0	10	89	11	10
2011	AS-06	63	21	5	5	5	0	84	11	19
2011	AS-07	75	8	0	8	0	8	91	9	12
2008	AS	23	31	17	12	12	6	57	24	52
2008	AS-06	16	32	5	16	32	0	47	47	19

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	54	37	3	3	4	0	90	7	71
2019	AS-04	56	33	6	0	6	0	89	6	18
2019	AS-06	53	37	0	5	5	0	89	11	19
2017	AS	50	31	11	7	1	0	81	8	74
2017	AS-04	65	25	5	5	0	0	90	5	20
2017	AS-06	39	26	17	13	4	0	65	17	23
2014	AS	39	38	4	9	8	3	79	17	79
2014	AS-01	40	20	0	30	10	0	60	40	10
2014	AS-02	30	50	0	0	20	0	80	20	10
2014	AS-04	47	24	12	6	12	0	71	18	17
2014	AS-06	35	48	0	9	4	4	86	14	23
2014	AS-07	50	30	0	10	0	10	89	11	10
2011	AS	46	35	11	8	0	0	81	8	72
2011	AS-01	69	15	8	8	0	0	85	8	13
2011	AS-04	30	50	10	10	0	0	80	10	10
2011	AS-06	47	32	11	11	0	0	79	11	19
2011	AS-07	58	33	0	8	0	0	92	8	12
2008	AS	25	25	15	23	10	2	51	33	52
2008	AS-06	16	21	11	26	26	0	37	53	19

Question 31. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	56	36	3	3	3	0	92	6	72
2019	AS-04	50	39	6	0	6	0	89	6	18
2019	AS-06	50	45	0	5	0	0	95	5	20
2017	AS	55	29	5	8	3	0	84	11	74
2017	AS-04	50	40	0	10	0	0	90	10	20
2017	AS-06	65	9	4	13	9	0	74	22	23
2014	AS	42	34	9	9	5	1	77	14	79
2014	AS-01	50	10	10	20	10	0	60	30	10
2014	AS-02	20	60	10	10	0	0	80	10	10
2014	AS-04	53	24	6	6	12	0	76	18	17
2014	AS-06	35	30	13	13	4	4	68	18	23
2014	AS-07	70	20	10	0	0	0	90	0	10

Senior management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	39	35	15	4	3	4	77	7	72
2019	AS-04	44	33	11	6	6	0	78	11	18
2019	AS-06	30	30	15	10	0	15	71	12	20
2017	AS	34	38	13	9	3	3	74	12	74
2017	AS-04	40	40	5	5	5	5	84	10	20
2017	AS-06	17	39	26	13	4	0	57	17	23
2014	AS	27	42	19	6	4	3	70	10	79
2014	AS-01	30	40	10	20	0	0	70	20	10
2014	AS-02	10	40	40	0	10	0	50	10	10
2014	AS-04	24	47	24	0	0	6	75	0	17
2014	AS-06	43	22	17	9	4	4	68	14	23
2014	AS-07	20	70	0	0	10	0	90	10	10
2011	AS	24	43	21	8	1	3	69	10	72
2011	AS-01	38	38	8	15	0	0	77	15	13
2011	AS-04	20	40	20	10	0	10	67	11	10
2011	AS-06	16	68	11	5	0	0	84	5	19
2011	AS-07	33	25	33	0	8	0	58	8	12

Question 35. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	31	36	15	14	4	0	67	18	72
2019	AS-04	33	44	11	0	11	0	78	11	18
2019	AS-06	20	30	20	30	0	0	50	30	20
2017	AS	30	30	21	15	4	0	60	19	74
2017	AS-04	25	40	25	5	5	0	65	10	20
2017	AS-06	26	17	17	31	9	0	43	39	23
2014	AS	22	52	14	8	5	0	73	13	79
2014	AS-01	10	60	20	10	0	0	70	10	10
2014	AS-02	10	50	30	0	10	0	60	10	10
2014	AS-04	35	53	12	0	0	0	88	0	17
2014	AS-06	22	48	13	9	9	0	70	17	23
2014	AS-07	30	60	0	0	10	0	90	10	10
2011	AS	19	40	21	17	3	0	60	19	72
2011	AS-01	31	38	15	8	8	0	69	15	13
2011	AS-04	20	30	20	30	0	0	50	30	10
2011	AS-06	16	47	11	26	0	0	63	26	19
2011	AS-07	17	67	0	8	8	0	83	17	12
2008	AS	19	29	13	17	17	4	50	36	52
2008	AS-06	11	32	5	21	32	0	42	53	19

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	22	36	17	19	3	3	0	60	23	72
2019	AS-04	33	28	22	6	6	6	0	65	12	18
2019	AS-06	5	35	20	40	0	0	0	40	40	20
2017	AS	18	34	23	18	7	1	0	52	25	74
2017	AS-04	25	30	15	20	5	5	0	58	27	20
2017	AS-06	9	22	35	22	13	0	0	30	35	23
2014	AS	15	43	24	13	3	3	0	60	16	79
2014	AS-01	10	50	20	20	0	0	0	60	20	10
2014	AS-02	10	20	40	10	0	20	0	38	13	10
2014	AS-04	18	59	24	0	0	0	0	76	0	17
2014	AS-06	13	43	22	13	9	0	0	57	22	23
2014	AS-07	30	40	10	20	0	0	0	70	20	10
2011	AS	15	34	30	13	6	1	1	51	19	71
2011	AS-01	17	50	17	0	8	0	8	73	9	12
2011	AS-04	20	20	30	20	10	0	0	40	30	10
2011	AS-06	11	37	42	5	5	0	0	47	11	19
2011	AS-07	17	33	17	25	8	0	0	50	33	12
2008	AS	12	31	12	23	19	4	0	44	44	52
2008	AS-06	5	32	5	26	32	0	0	37	58	19

Question 37. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	18	46	18	15	3	0	64	18	72
2019	AS-04	22	50	22	0	6	0	72	6	18
2019	AS-06	10	35	20	30	5	0	45	35	20
2017	AS	26	38	16	12	7	1	65	19	74
2017	AS-04	35	35	10	15	5	0	70	20	20
2017	AS-06	17	26	22	17	13	4	46	32	23
2014	AS	22	44	19	13	3	0	66	15	79
2014	AS-01	30	20	20	30	0	0	50	30	10
2014	AS-02	10	50	20	20	0	0	60	20	10
2014	AS-04	24	41	24	12	0	0	65	12	17
2014	AS-06	26	48	13	4	9	0	74	13	23
2014	AS-07	10	60	10	20	0	0	70	20	10
2011	AS	17	41	24	11	6	1	59	17	71
2011	AS-01	25	33	8	17	8	8	64	27	12
2011	AS-04	10	40	30	0	20	0	50	20	10
2011	AS-06	16	42	26	16	0	0	58	16	19
2011	AS-07	25	33	17	17	8	0	58	25	12
2008	AS	10	44	6	29	12	0	54	40	52
2008	AS-06	5	37	5	26	26	0	42	53	19

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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	36	39	14	7	4	0	75	11	72
2019	AS-04	39	33	17	6	6	0	72	11	18
2019	AS-06	30	45	20	0	5	0	75	5	20
2017	AS	41	34	8	13	4	0	74	17	74
2017	AS-04	50	25	5	20	0	0	75	20	20
2017	AS-06	31	30	13	17	9	0	61	26	23
2014	AS	33	39	14	6	6	1	73	13	79
2014	AS-01	50	10	10	20	10	0	60	30	10
2014	AS-02	30	40	10	10	10	0	70	20	10
2014	AS-04	29	47	18	0	6	0	76	6	17
2014	AS-06	30	52	4	9	4	0	83	13	23
2014	AS-07	50	30	20	0	0	0	80	0	10
2011	AS	32	35	21	8	4	0	67	13	72
2011	AS-01	46	31	15	0	8	0	77	8	13
2011	AS-04	50	30	0	10	10	0	80	20	10
2011	AS-06	26	37	21	11	5	0	63	16	19
2011	AS-07	25	50	17	8	0	0	75	8	12

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	39	51	3	4	3	90	7	72
2019	AS-04	44	44	0	11	0	89	11	18
2019	AS-06	30	55	5	5	5	85	10	20
2017	AS	31	52	8	8	1	83	9	74
2017	AS-04	35	50	5	10	0	85	10	20
2017	AS-06	26	43	17	9	4	70	13	23

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	54	32	7	3	4	0	0	86	7	72
2019	AS-04	50	39	6	0	6	0	0	89	6	18
2019	AS-06	50	30	10	5	5	0	0	80	10	20
2017	AS	50	34	5	9	1	0	0	84	11	74
2017	AS-04	45	35	0	20	0	0	0	80	20	20
2017	AS-06	52	26	9	9	4	0	0	78	13	23
2014	AS	46	38	3	9	5	0	0	84	14	79
2014	AS-01	50	20	0	20	10	0	0	70	30	10
2014	AS-02	40	40	0	20	0	0	0	80	20	10
2014	AS-04	53	29	0	6	12	0	0	82	18	17
2014	AS-06	35	43	9	9	4	0	0	78	13	23
2014	AS-07	70	30	0	0	0	0	0	100	0	10
2011	AS	53	24	17	7	0	0	0	76	7	72
2011	AS-01	62	8	31	0	0	0	0	69	0	13
2011	AS-04	70	10	0	20	0	0	0	80	20	10
2011	AS-06	42	37	11	11	0	0	0	79	11	19
2011	AS-07	75	17	0	8	0	0	0	92	8	12
2008	AS	19	29	12	21	15	2	2	50	38	52
2008	AS-06	16	32	5	16	32	0	0	47	47	19

Job fit and development

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	38	40	10	7	6	0	78	13	72
2019	AS-04	44	44	0	6	6	0	89	11	18
2019	AS-06	40	20	20	15	5	0	60	20	20
2017	AS	35	42	10	12	1	0	77	13	74
2017	AS-04	30	50	0	20	0	0	80	20	20
2017	AS-06	26	39	22	9	4	0	65	13	23
2014	AS	39	38	15	5	3	0	77	8	79
2014	AS-01	40	10	50	0	0	0	50	0	10
2014	AS-02	10	40	30	10	10	0	50	20	10
2014	AS-04	29	47	18	0	6	0	76	6	17
2014	AS-06	43	43	0	13	0	0	87	13	23
2014	AS-07	70	30	0	0	0	0	100	0	10
2011	AS	29	50	8	6	4	3	81	10	72
2011	AS-01	54	31	8	8	0	0	85	8	13
2011	AS-04	20	60	0	0	20	0	80	20	10
2011	AS-06	21	63	11	5	0	0	84	5	19
2011	AS-07	33	42	8	0	0	17	90	0	12
2008	AS	25	37	10	19	10	0	62	29	52
2008	AS-06	11	32	21	26	11	0	42	37	19

Question 44. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	25	42	14	15	4	0	67	19	72
2019	AS-04	22	56	11	6	6	0	78	11	18
2019	AS-06	30	30	10	25	5	0	60	30	20
2017	AS	30	38	15	15	3	0	68	18	74
2017	AS-04	30	30	20	15	5	0	60	20	20
2017	AS-06	17	39	17	22	4	0	56	26	23
2014	AS	39	35	11	8	5	1	76	13	79
2014	AS-01	40	50	10	0	0	0	90	0	10
2014	AS-02	40	20	30	0	10	0	60	10	10
2014	AS-04	47	47	0	6	0	0	94	6	17
2014	AS-06	35	30	13	9	9	4	68	18	23
2014	AS-07	60	20	10	10	0	0	80	10	10
2011	AS	32	32	14	11	8	3	66	20	72
2011	AS-01	62	15	8	15	0	0	77	15	13
2011	AS-04	20	50	10	0	20	0	70	20	10
2011	AS-06	26	26	11	21	11	5	56	33	19
2011	AS-07	33	33	17	0	8	8	73	9	12
2008	AS	17	38	17	17	8	2	57	25	52
2008	AS-06	11	42	11	21	16	0	53	37	19

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	15	32	8	21	18	1	4	50	41	72
2019	AS-04	11	33	6	22	28	0	0	44	50	18
2019	AS-06	15	30	10	20	15	5	5	50	39	20
2017	AS	20	25	12	26	13	3	1	47	41	74
2017	AS-04	30	25	15	15	5	10	0	61	23	20
2017	AS-06	13	18	9	43	17	0	0	31	61	23
2014	AS	16	20	16	23	20	1	3	38	45	79
2014	AS-01	20	0	20	20	30	0	10	22	56	10
2014	AS-02	20	20	30	10	10	10	0	44	22	10
2014	AS-04	24	29	12	24	12	0	0	53	35	17
2014	AS-06	17	26	9	26	22	0	0	43	48	23
2014	AS-07	10	20	30	20	10	0	10	33	33	10
2011	AS	14	28	15	22	13	0	8	45	38	72
2011	AS-01	23	15	23	8	0	0	31	56	11	13
2011	AS-04	20	40	0	20	20	0	0	60	40	10
2011	AS-06	11	32	21	32	5	0	0	42	37	19
2011	AS-07	17	25	17	0	25	0	17	50	30	12
2008	AS	19	23	25	15	12	6	0	45	29	52
2008	AS-06	21	21	16	32	11	0	0	42	42	19

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	64	15	11	1	3	6	84	4	72
2019	AS-04	78	6	0	6	6	6	88	12	18
2019	AS-06	50	20	20	0	0	10	78	0	20

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	76	3	1	1	18	98	2	72
2019	AS-04	83	6	0	6	6	100	0	18
2019	AS-06	70	0	0	0	30	100	0	20

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	61	19	10	4	1	3	1	84	6	72
2019	AS-04	67	17	17	0	0	0	0	83	0	18
2019	AS-06	60	20	5	5	5	0	5	84	11	20

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	53	20	14	4	3	4	1	77	8	70
2019	AS-04	61	11	17	0	6	6	0	76	6	18
2019	AS-06	50	20	15	5	5	0	5	74	11	20

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	49	15	13	4	10	3	7	71	15	72
2019	AS-04	56	22	11	0	6	0	6	82	6	18
2019	AS-06	55	5	10	15	5	5	5	67	22	20

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	78	7	1	4	3	1	6	91	7	72
2019	AS-04	83	6	0	6	6	0	0	89	11	18
2019	AS-06	85	0	0	0	0	0	15	100	0	20

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	75	13	1	4	3	4	91	7	72
2019	AS-04	83	6	0	6	6	0	89	11	18
2019	AS-06	70	15	0	5	0	10	94	6	20

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	82	6	1	11	98	2	72
2019	AS-04	89	6	6	0	94	6	18
2019	AS-06	90	0	0	10	100	0	20

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	31	41	8	15	4	72	20	71
2019	AS-04	47	29	12	6	6	76	12	17
2019	AS-06	25	45	5	20	5	70	25	20
2017	AS	33	44	13	8	1	77	9	74
2017	AS-04	40	40	10	10	0	80	10	20
2017	AS-06	26	35	22	13	4	61	17	23
2014	AS	25	48	9	15	3	73	18	79
2014	AS-01	30	20	0	30	20	50	50	10
2014	AS-02	10	50	10	30	0	60	30	10
2014	AS-04	24	53	12	12	0	76	12	17
2014	AS-06	30	48	13	9	0	78	9	23
2014	AS-07	40	60	0	0	0	100	0	10
2011	AS	39	38	18	1	3	77	4	71
2011	AS-01	38	54	0	0	8	92	8	13
2011	AS-06	37	32	26	5	0	68	5	19
2011	AS-07	58	25	8	0	8	83	8	12

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	42	36	10	8	4	78	13	72
2019	AS-04	56	11	17	11	6	67	17	18
2019	AS-06	35	45	0	15	5	80	20	20
2017	AS	38	40	12	5	4	79	9	74
2017	AS-04	35	40	10	5	10	75	15	20
2017	AS-06	35	39	17	4	4	74	9	23
2014	AS	30	43	14	10	3	73	13	79
2014	AS-01	30	20	10	30	10	50	40	10
2014	AS-02	20	40	20	10	10	60	20	10
2014	AS-04	35	47	6	12	0	82	12	17
2014	AS-06	30	48	13	9	0	78	9	23
2014	AS-07	50	40	10	0	0	90	0	10

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	42	41	13	4	0	0	83	4	71
2019	AS-04	44	44	11	0	0	0	89	0	18
2019	AS-06	35	50	5	10	0	0	85	10	20
2017	AS	34	53	7	4	1	1	88	5	74
2017	AS-04	30	60	5	5	0	0	90	5	20
2017	AS-06	35	43	4	9	4	4	82	14	23
2014	AS	39	32	16	9	4	0	71	13	79
2014	AS-01	40	10	10	20	20	0	50	40	10
2014	AS-02	20	40	20	20	0	0	60	20	10
2014	AS-04	41	29	24	0	6	0	71	6	17
2014	AS-06	43	22	22	13	0	0	65	13	23
2014	AS-07	70	30	0	0	0	0	100	0	10
2011	AS	37	46	11	3	3	0	83	6	71
2011	AS-01	54	38	0	8	0	0	92	8	13
2011	AS-06	21	47	21	5	5	0	68	11	19
2011	AS-07	42	50	0	0	8	0	92	8	12

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	17	55	18	4	4	1	73	9	71
2019	AS-04	28	39	22	6	6	0	67	11	18
2019	AS-06	10	70	10	5	5	0	80	10	20
2017	AS	26	40	18	12	1	3	68	14	74
2017	AS-04	30	35	10	15	0	10	72	17	20
2017	AS-06	22	39	22	13	4	0	61	17	23

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	63	19	10	4	3	0	1	83	7	72
2019	AS-04	83	11	0	0	6	0	0	94	6	18
2019	AS-06	60	10	20	10	0	0	0	70	10	20
2017	AS	50	39	4	3	3	0	1	90	5	74
2017	AS-04	45	50	5	0	0	0	0	95	0	20
2017	AS-06	39	48	0	4	9	0	0	87	13	23
2014	AS	43	43	3	8	3	0	1	87	10	79
2014	AS-01	40	20	0	30	0	0	10	67	33	10
2014	AS-02	20	60	10	0	10	0	0	80	10	10
2014	AS-04	41	53	0	0	6	0	0	94	6	17
2014	AS-06	52	39	0	9	0	0	0	91	9	23
2014	AS-07	50	30	10	10	0	0	0	80	10	10
2011	AS	42	42	8	1	3	3	1	87	4	72
2011	AS-01	69	15	8	0	8	0	0	85	8	13
2011	AS-04	70	20	0	0	0	0	10	100	0	10
2011	AS-06	26	68	0	0	5	0	0	95	5	19
2011	AS-07	25	58	8	8	0	0	0	83	8	12

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	46	36	10	8	0	0	82	8	72
2019	AS-04	44	44	11	0	0	0	89	0	18
2019	AS-06	35	35	15	15	0	0	70	15	20
2017	AS	32	33	19	11	6	0	65	16	74
2017	AS-04	25	40	20	10	5	0	65	15	20
2017	AS-06	22	30	26	17	4	0	52	22	23
2014	AS	37	35	20	5	3	0	72	8	79
2014	AS-01	70	10	20	0	0	0	80	0	10
2014	AS-02	50	30	20	0	0	0	80	0	10
2014	AS-04	29	41	24	6	0	0	71	6	17
2014	AS-06	22	43	22	4	9	0	65	13	23
2014	AS-07	0	50	30	20	0	0	50	20	10
2011	AS	35	26	15	14	10	0	61	24	72
2011	AS-01	69	23	8	0	0	0	92	0	13
2011	AS-04	50	20	0	10	20	0	70	30	10
2011	AS-06	21	16	21	32	11	0	37	42	19
2011	AS-07	25	17	17	17	25	0	42	42	12
2008	AS	15	35	17	17	13	2	51	31	52
2008	AS-06	5	42	32	11	11	0	47	21	19

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	78	21	0	0	0	0	1	100	0	72
2019	AS-04	89	11	0	0	0	0	0	100	0	18
2019	AS-06	85	15	0	0	0	0	0	100	0	20
2017	AS	65	27	4	3	0	0	1	93	3	74
2017	AS-04	80	15	0	5	0	0	0	95	5	20
2017	AS-06	61	26	9	0	0	0	4	91	0	23
2014	AS	54	29	5	1	6	3	1	87	8	79
2014	AS-01	40	10	0	10	10	20	10	71	29	10
2014	AS-02	20	60	10	0	10	0	0	80	10	10
2014	AS-04	65	29	0	0	6	0	0	94	6	17
2014	AS-06	57	30	9	0	4	0	0	87	4	23
2014	AS-07	90	0	10	0	0	0	0	90	0	10
2011	AS	56	28	4	4	0	1	6	91	5	71
2011	AS-01	62	23	8	0	0	0	8	92	0	13
2011	AS-06	79	5	5	5	0	0	5	89	6	19
2011	AS-07	25	58	0	0	0	0	17	100	0	12

Mobility and retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2019	AS	36	26	38	72
2019	AS-04	33	22	44	18
2019	AS-06	25	25	50	20
2017	AS	40	32	27	74
2017	AS-04	40	45	15	20
2017	AS-06	52	22	26	23
2014	AS	41	23	37	79
2014	AS-01	50	20	30	10
2014	AS-02	40	30	30	10
2014	AS-04	29	41	29	17
2014	AS-06	35	17	48	23
2014	AS-07	50	10	40	10
2011	AS	36	29	35	72
2011	AS-01	31	23	46	13
2011	AS-04	20	50	30	10
2011	AS-06	21	37	42	19
2011	AS-07	42	33	25	12

Question 55. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2019	AS	8	19	58	8	8	0	26
2017	AS	7	20	60	3	7	3	30
2017	AS-06	0	25	67	0	0	8	12
2014	AS	28	13	41	6	9999	13	32
2011	AS	12	12	68	0	9999	8	25

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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	52	37	6	4	1	0	89	6	71
2019	AS-04	59	29	0	12	0	0	88	12	17
2019	AS-06	55	40	5	0	0	0	95	0	20
2017	AS	39	46	8	5	1	0	85	7	74
2017	AS-04	40	35	15	10	0	0	75	10	20
2017	AS-06	35	52	0	9	4	0	87	13	23
2014	AS	47	37	9	4	1	1	86	5	78
2014	AS-01	50	30	10	0	10	0	80	10	10
2014	AS-02	40	20	30	0	0	10	67	0	10
2014	AS-04	47	35	12	6	0	0	82	6	17
2014	AS-06	55	36	0	9	0	0	91	9	22
2014	AS-07	80	20	0	0	0	0	100	0	10
2011	AS	43	44	8	1	3	0	88	4	72
2011	AS-01	54	31	8	0	8	0	85	8	13
2011	AS-04	40	40	20	0	0	0	80	0	10
2011	AS-06	42	42	11	0	5	0	84	5	19
2011	AS-07	50	50	0	0	0	0	100	0	12
2008	AS	42	35	12	10	2	0	77	12	52
2008	AS-06	42	26	16	11	5	0	68	16	19

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	46	43	6	4	1	0	89	6	72
2019	AS-04	50	39	0	6	6	0	89	11	18
2019	AS-06	30	50	15	5	0	0	80	5	20
2017	AS	28	45	15	8	3	1	74	11	73
2017	AS-04	26	47	10	11	5	0	73	16	19
2017	AS-06	22	48	13	9	4	4	73	14	23
2014	AS	33	53	9	5	0	0	86	5	79
2014	AS-01	50	30	10	10	0	0	80	10	10
2014	AS-02	10	70	20	0	0	0	80	0	10
2014	AS-04	41	41	18	0	0	0	82	0	17
2014	AS-06	30	61	4	4	0	0	91	4	23
2014	AS-07	40	50	0	10	0	0	90	10	10
2011	AS	33	46	11	10	0	0	79	10	72
2011	AS-01	54	31	0	15	0	0	85	15	13
2011	AS-04	40	50	0	10	0	0	90	10	10
2011	AS-06	21	47	21	11	0	0	68	11	19
2011	AS-07	42	33	8	17	0	0	75	17	12

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	8	21	35	21	13	0	1	34	30	71
2019	AS-04	6	39	17	11	22	0	6	35	47	18
2019	AS-06	10	15	50	20	5	0	0	25	25	20
2017	AS	3	25	30	30	9	0	3	41	29	74
2017	AS-04	0	30	35	20	15	0	0	35	30	20
2017	AS-06	4	26	39	22	9	0	0	31	30	23
2014	AS	4	20	34	25	13	3	1	39	25	79
2014	AS-01	0	20	20	30	20	10	0	56	22	10
2014	AS-02	0	10	70	20	0	0	0	20	10	10
2014	AS-04	0	24	41	12	12	6	6	27	27	17
2014	AS-06	9	22	22	35	13	0	0	48	30	23
2014	AS-07	10	20	40	30	0	0	0	30	30	10
2011	AS	6	36	31	17	6	1	3	24	43	70
2011	AS-01	15	0	23	31	15	0	15	55	18	13
2011	AS-04	0	30	40	10	10	10	0	22	33	10
2011	AS-06	6	56	22	17	0	0	0	17	61	18
2011	AS-07	0	33	33	25	8	0	0	33	33	12
2008	AS	19	33	29	15	4	0	0	19	52	52
2008	AS-06	37	21	26	11	5	0	0	16	58	19

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	6	31	22	28	13	0	1	41	37	72
2019	AS-04	6	22	28	22	17	0	6	41	29	18
2019	AS-06	5	35	30	15	15	0	0	30	40	20
2017	AS	8	24	29	20	13	3	3	36	34	74
2017	AS-04	10	40	15	10	20	5	0	32	52	20
2017	AS-06	9	30	26	18	17	0	0	35	39	23
2014	AS	4	13	29	30	18	3	4	51	18	79
2014	AS-01	10	20	20	30	20	0	0	50	30	10
2014	AS-02	0	20	40	20	10	10	0	33	22	10
2014	AS-04	0	12	35	18	18	6	12	43	14	17
2014	AS-06	4	9	35	30	22	0	0	52	13	23
2014	AS-07	10	10	20	50	10	0	0	60	20	10
2011	AS	11	23	42	10	7	6	1	18	36	71
2011	AS-01	8	0	54	15	8	8	8	27	9	13
2011	AS-04	10	30	30	0	20	10	0	22	44	10
2011	AS-06	11	33	50	6	0	0	0	6	44	18
2011	AS-07	8	17	50	17	8	0	0	25	25	12
2008	AS	37	25	17	15	0	6	0	16	65	52
2008	AS-06	53	5	21	21	0	0	0	21	58	19

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	20	25	35	15	3	1	0	19	46	71
2019	AS-04	39	6	33	22	0	0	0	22	44	18
2019	AS-06	10	45	30	10	5	0	0	15	55	20
2017	AS	23	20	29	14	10	1	3	25	45	73
2017	AS-04	31	42	10	0	10	5	0	11	78	19
2017	AS-06	35	9	26	22	9	0	0	31	43	23
2014	AS	18	27	25	20	8	3	0	29	45	79
2014	AS-01	0	40	20	10	20	10	0	33	44	10
2014	AS-02	10	10	20	50	0	10	0	56	22	10
2014	AS-04	29	24	35	12	0	0	0	12	53	17
2014	AS-06	22	43	17	9	9	0	0	17	65	23
2014	AS-07	10	20	30	40	0	0	0	40	30	10
2011	AS	6	24	34	24	10	0	3	35	30	71
2011	AS-01	0	15	31	15	23	0	15	45	18	13
2011	AS-04	20	20	10	40	10	0	0	50	40	10
2011	AS-06	11	22	39	22	6	0	0	28	33	18
2011	AS-07	0	17	50	25	8	0	0	33	17	12
2008	AS	27	29	23	15	0	0	6	16	59	52
2008	AS-06	42	26	21	11	0	0	0	11	68	19

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	6	10	31	35	17	3	53	16	72
2019	AS-04	6	11	22	22	28	11	56	19	18
2019	AS-06	10	10	30	35	15	0	50	20	20
2017	AS	4	20	27	34	11	4	46	26	74
2017	AS-04	5	30	25	20	15	5	37	37	20
2017	AS-06	4	26	39	26	4	0	30	30	23
2014	AS	5	19	37	26	12	1	38	25	78
2014	AS-01	0	0	40	30	30	0	60	0	10
2014	AS-02	0	20	30	50	0	0	50	20	10
2014	AS-04	6	24	47	12	6	6	19	31	17
2014	AS-06	9	27	32	23	9	0	32	36	22
2014	AS-07	0	30	30	40	0	0	40	30	10
2011	AS	3	24	34	25	11	3	38	28	71
2011	AS-01	0	8	31	23	23	15	55	9	13
2011	AS-04	20	20	10	30	20	0	50	40	10
2011	AS-06	0	22	56	17	6	0	22	22	18
2011	AS-07	0	25	25	33	17	0	50	25	12
2008	AS	15	25	35	23	2	0	25	40	52
2008	AS-06	21	21	16	42	0	0	42	42	19

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	13	25	24	17	18	0	3	36	39	71
2019	AS-04	6	35	18	12	29	0	0	41	41	17
2019	AS-06	15	35	30	5	10	0	5	16	53	20
2017	AS	16	20	20	22	12	2	8	37	40	74
2017	AS-04	20	15	35	15	10	0	5	26	37	20
2017	AS-06	26	26	13	22	9	0	4	32	54	23
2014	AS	6	25	32	19	11	0	6	32	34	79
2014	AS-01	0	20	30	30	20	0	0	50	20	10
2014	AS-02	10	20	40	30	0	0	0	30	30	10
2014	AS-04	12	29	35	6	6	0	12	13	47	17
2014	AS-06	4	39	9	26	13	0	9	43	48	23
2014	AS-07	10	20	50	10	0	0	10	11	33	10
2011	AS	14	32	32	11	6	1	3	18	49	71
2011	AS-01	0	31	31	8	15	0	15	27	36	13
2011	AS-04	40	20	20	10	10	0	0	20	60	10
2011	AS-06	17	44	33	6	0	0	0	6	61	18
2011	AS-07	8	42	25	17	8	0	0	25	50	12
2008	AS	23	29	33	8	4	2	2	12	54	52
2008	AS-06	37	32	26	5	0	0	0	5	68	19

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	28	25	26	13	6	1	1	19	54	72
2019	AS-04	28	28	28	11	6	0	0	17	56	18
2019	AS-06	40	15	35	5	0	0	5	5	58	20
2017	AS	20	33	20	12	7	3	5	20	58	74
2017	AS-04	30	30	20	5	5	5	5	11	66	20
2017	AS-06	22	26	26	13	9	4	0	23	50	23
2014	AS	8	25	33	18	10	1	5	30	35	79
2014	AS-01	10	10	30	30	20	0	0	50	20	10
2014	AS-02	10	50	20	10	0	10	0	11	67	10
2014	AS-04	12	24	35	18	0	0	12	20	40	17
2014	AS-06	0	26	39	13	13	0	9	29	29	23
2014	AS-07	10	10	50	30	0	0	0	30	20	10
2011	AS	28	28	24	13	4	1	1	17	58	71
2011	AS-01	8	23	23	23	15	0	8	42	33	13
2011	AS-04	30	20	40	10	0	0	0	10	50	10
2011	AS-06	39	28	22	11	0	0	0	11	67	18
2011	AS-07	17	42	17	17	8	0	0	25	58	12
2008	AS	38	35	12	12	0	4	0	12	76	52
2008	AS-06	53	21	5	21	0	0	0	21	74	19

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	14	33	31	15	6	1	0	21	48	72
2019	AS-04	11	44	28	11	6	0	0	17	56	18
2019	AS-06	20	20	45	10	5	0	0	15	40	20
2017	AS	24	12	37	15	8	0	4	24	38	74
2017	AS-04	25	30	35	0	5	0	5	5	58	20
2017	AS-06	39	4	26	22	9	0	0	31	43	23
2014	AS	11	25	37	18	5	3	1	24	38	79
2014	AS-01	0	30	50	10	10	0	0	20	30	10
2014	AS-02	10	0	70	0	0	20	0	0	13	10
2014	AS-04	24	12	41	24	0	0	0	24	35	17
2014	AS-06	13	39	30	9	4	0	4	14	55	23
2014	AS-07	0	30	20	50	0	0	0	50	30	10

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	1	14	35	29	19	1	49	15	72
2019	AS-04	0	17	39	33	6	6	41	18	18
2019	AS-06	0	5	35	35	25	0	60	5	20

Question 40. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	19	44	24	10	1	1	65	11	72
2019	AS-04	28	39	17	11	6	0	67	17	18
2019	AS-06	10	50	25	15	0	0	60	15	20

Respectful workplace

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	56	26	7	6	6	82	11	72
2019	AS-04	50	28	6	0	17	78	17	18
2019	AS-06	60	25	5	10	0	85	10	20
2017	AS	50	34	8	4	4	84	8	74
2017	AS-04	45	30	20	0	5	75	5	20
2017	AS-06	52	35	0	4	9	87	13	23
2014	AS	43	25	13	15	4	68	19	79
2014	AS-01	40	10	20	20	10	50	30	10
2014	AS-02	40	20	20	10	10	60	20	10
2014	AS-04	47	29	12	6	6	76	12	17
2014	AS-06	26	43	9	22	0	70	22	23
2014	AS-07	70	0	20	10	0	70	10	10

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	54	26	8	10	1	81	11	72
2019	AS-04	61	17	17	6	0	78	6	18
2019	AS-06	60	15	5	20	0	75	20	20
2017	AS	45	36	15	3	1	81	4	74
2017	AS-04	55	35	10	0	0	90	0	20
2017	AS-06	31	43	17	4	4	74	9	23
2014	AS	38	41	10	6	5	78	11	79
2014	AS-01	50	20	20	0	10	70	10	10
2014	AS-02	20	40	30	0	10	60	10	10
2014	AS-04	41	47	6	6	0	88	6	17
2014	AS-06	35	48	4	9	4	83	13	23
2014	AS-07	50	30	10	0	10	80	10	10

Question 23. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	46	40	10	1	3	86	4	72
2019	AS-04	44	33	11	6	6	78	11	18
2019	AS-06	60	35	5	0	0	95	0	20

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	33	49	14	3	1	0	82	4	72
2019	AS-04	33	50	11	6	0	0	83	6	18
2019	AS-06	25	55	10	5	5	0	80	10	20
2017	AS	45	38	9	7	0	1	84	7	74
2017	AS-04	55	20	10	15	0	0	75	15	20
2017	AS-06	39	39	9	9	0	4	82	9	23
2014	AS	38	43	15	3	0	1	82	3	79
2014	AS-01	40	30	30	0	0	0	70	0	10
2014	AS-02	30	40	30	0	0	0	70	0	10
2014	AS-04	47	29	18	6	0	0	76	6	17
2014	AS-06	26	65	9	0	0	0	91	0	23
2014	AS-07	60	20	10	10	0	0	80	10	10
2011	AS	44	41	10	4	1	0	85	6	71
2011	AS-01	42	42	8	0	8	0	83	8	12
2011	AS-04	50	30	10	10	0	0	80	10	10
2011	AS-06	42	42	11	5	0	0	84	5	19
2011	AS-07	42	50	0	8	0	0	92	8	12

Question 49. My department or agency implements activities and practices that support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	43	35	15	6	1	0	79	6	72
2019	AS-04	50	39	0	11	0	0	89	11	18
2019	AS-06	25	40	20	10	5	0	68	11	20
2017	AS	44	38	11	5	0	1	83	6	73
2017	AS-04	52	37	10	0	0	0	90	0	19
2017	AS-06	39	39	17	0	0	4	82	0	23
2014	AS	43	37	11	5	4	0	83	5	79
2014	AS-01	60	20	0	20	0	0	80	20	10
2014	AS-02	30	40	10	0	20	0	88	0	10
2014	AS-04	41	41	18	0	0	0	82	0	17
2014	AS-06	39	39	17	4	0	0	78	4	23
2014	AS-07	50	30	10	10	0	0	80	10	10

Question 50. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	58	35	4	3	0	93	3	72
2019	AS-04	67	22	6	6	0	89	6	18
2019	AS-06	45	50	5	0	0	95	0	20
2017	AS	50	40	5	1	4	89	5	74
2017	AS-04	50	40	5	0	5	90	5	20
2017	AS-06	52	31	9	0	9	83	9	23
2014	AS	52	35	6	6	0	87	6	79
2014	AS-01	60	30	10	0	0	90	0	10
2014	AS-02	40	40	0	20	0	80	20	10
2014	AS-04	59	35	0	6	0	94	6	17
2014	AS-06	43	43	4	9	0	87	9	23
2014	AS-07	80	20	0	0	0	100	0	10
2011	AS	46	42	6	3	3	89	6	71
2011	AS-01	58	33	0	0	8	92	8	12
2011	AS-04	40	60	0	0	0	100	0	10
2011	AS-06	42	42	11	5	0	84	5	19
2011	AS-07	58	25	8	0	8	83	8	12
2008	AS	33	31	6	25	6	63	31	52
2008	AS-06	21	16	11	37	16	37	53	19

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	29	24	7	14	7	8	11	66	26	72
2019	AS-04	33	22	11	6	6	11	11	71	14	18
2019	AS-06	15	30	10	15	10	10	10	56	31	20
2017	AS	24	39	16	4	8	4	4	69	13	74
2017	AS-04	25	30	20	5	10	5	5	61	17	20
2017	AS-06	13	43	26	0	13	4	0	59	14	23
2014	AS	28	25	14	16	9	5	3	58	27	79
2014	AS-01	50	10	0	10	20	10	0	67	33	10
2014	AS-02	10	40	30	0	20	0	0	50	20	10
2014	AS-04	29	29	18	6	12	6	0	63	19	17
2014	AS-06	17	30	9	30	4	4	4	52	38	23
2014	AS-07	50	0	20	20	0	0	10	56	22	10

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	31	35	17	13	6	0	0	65	18	72
2019	AS-04	44	22	22	0	11	0	0	67	11	18
2019	AS-06	20	35	10	30	5	0	0	55	35	20
2017	AS	38	40	8	8	3	1	1	80	11	72
2017	AS-04	37	37	5	11	5	0	5	77	17	19
2017	AS-06	27	46	14	9	5	0	0	73	14	22
2014	AS	33	39	13	8	8	0	0	72	15	79
2014	AS-01	40	30	10	0	20	0	0	70	20	10
2014	AS-02	20	50	10	10	10	0	0	70	20	10
2014	AS-04	24	53	6	12	6	0	0	76	18	17
2014	AS-06	43	22	22	9	4	0	0	65	13	23
2014	AS-07	60	40	0	0	0	0	0	100	0	10
2011	AS	32	43	14	6	3	3	0	77	9	72
2011	AS-01	54	31	8	8	0	0	0	85	8	13
2011	AS-04	20	60	10	10	0	0	0	80	10	10
2011	AS-06	26	26	37	5	5	0	0	53	11	19
2011	AS-07	33	58	0	0	0	8	0	100	0	12
2008	AS	29	17	8	23	13	8	2	51	40	52
2008	AS-06	11	16	11	32	26	5	0	28	61	19

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	31	32	21	8	6	3	64	14	72
2019	AS-04	39	33	11	6	11	0	72	17	18
2019	AS-06	15	30	20	25	10	0	45	35	20

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	11	19	25	14	8	19	3	39	29	72
2019	AS-04	22	17	11	6	17	28	0	54	31	18
2019	AS-06	0	25	25	25	10	15	0	29	41	20
2017	AS	18	19	18	18	8	14	6	46	32	73
2017	AS-04	31	16	11	10	10	21	0	60	27	19
2017	AS-06	4	22	17	30	4	17	5	33	44	23
2014	AS	13	33	11	11	18	13	1	53	34	79
2014	AS-01	10	30	10	20	30	0	0	40	50	10
2014	AS-02	10	50	10	0	20	10	0	67	22	10
2014	AS-04	18	41	12	12	6	12	0	67	20	17
2014	AS-06	17	17	13	13	17	17	4	44	39	23
2014	AS-07	0	50	10	10	10	20	0	63	25	10
2011	AS	17	29	14	11	10	17	3	57	26	72
2011	AS-01	23	23	8	15	8	23	0	60	30	13
2011	AS-04	10	30	10	10	10	20	10	57	29	10
2011	AS-06	21	21	21	5	11	21	0	53	20	19
2011	AS-07	17	50	0	0	8	17	8	89	11	12

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	60	32	1	4	3	92	7	72
2019	AS-04	67	22	0	6	6	89	11	18
2019	AS-06	60	35	0	5	0	95	5	20
2017	AS	50	42	7	0	1	92	1	74
2017	AS-04	50	45	5	0	0	95	0	20
2017	AS-06	44	52	4	0	0	96	0	23
2014	AS	46	43	1	8	3	89	10	79
2014	AS-01	30	40	10	20	0	70	20	10
2014	AS-02	20	80	0	0	0	100	0	10
2014	AS-04	53	35	0	6	6	88	12	17
2014	AS-06	52	35	0	13	0	87	13	23
2014	AS-07	50	40	0	0	10	90	10	10
2011	AS	24	47	4	15	10	71	25	72
2011	AS-01	15	62	0	23	0	77	23	13
2011	AS-04	30	40	10	10	10	70	20	10
2011	AS-06	16	58	11	0	16	74	16	19
2011	AS-07	42	0	0	33	25	42	58	12
2008	AS	42	40	4	10	4	83	13	52
2008	AS-06	37	42	0	16	5	79	21	19

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	57	29	6	3	4	1	87	7	72
2019	AS-04	61	28	0	6	6	0	89	11	18
2019	AS-06	60	25	10	5	0	0	85	5	20
2017	AS	55	33	3	7	3	0	88	9	74
2017	AS-04	60	30	5	5	0	0	90	5	20
2017	AS-06	52	26	4	9	9	0	78	17	23
2014	AS	42	30	9	15	4	0	72	19	79
2014	AS-01	50	10	0	30	10	0	60	40	10
2014	AS-02	50	30	10	10	0	0	80	10	10
2014	AS-04	35	24	29	6	6	0	59	12	17
2014	AS-06	35	43	4	13	4	0	78	17	23
2014	AS-07	60	40	0	0	0	0	100	0	10
2011	AS	42	38	10	8	1	0	80	10	71
2011	AS-01	38	46	15	0	0	0	85	0	13
2011	AS-06	53	37	0	11	0	0	89	11	19
2011	AS-07	58	17	0	25	0	0	75	25	12

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	64	25	6	3	3	0	89	6	72
2019	AS-04	72	17	0	6	6	0	89	11	18
2019	AS-06	65	20	10	5	0	0	85	5	20
2017	AS	52	39	3	4	3	0	91	7	74
2017	AS-04	50	45	5	0	0	0	95	0	20
2017	AS-06	44	39	0	9	9	0	83	17	23
2014	AS	46	35	5	9	4	1	82	13	79
2014	AS-01	50	30	10	10	0	0	80	10	10
2014	AS-02	30	40	10	20	0	0	70	20	10
2014	AS-04	35	47	6	12	0	0	82	12	17
2014	AS-06	61	17	4	4	13	0	78	17	23
2014	AS-07	60	30	0	10	0	0	90	10	10

Use of official languages

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	76	17	1	3	3	0	93	6	72
2019	AS-04	89	6	0	0	6	0	94	6	18
2019	AS-06	85	15	0	0	0	0	100	0	20
2017	AS	74	17	1	7	0	0	92	7	74
2017	AS-04	70	15	5	10	0	0	85	10	20
2017	AS-06	74	26	0	0	0	0	100	0	23
2014	AS	77	13	1	3	6	0	90	9	79
2014	AS-01	70	10	0	0	20	0	80	20	10
2014	AS-02	70	20	0	0	10	0	90	10	10
2014	AS-04	88	6	0	0	6	0	94	6	17
2014	AS-06	83	4	4	4	4	0	87	9	23
2014	AS-07	70	20	0	10	0	0	90	10	10
2011	AS	74	19	3	0	3	1	94	3	72
2011	AS-01	62	31	0	0	8	0	92	8	13
2011	AS-04	80	20	0	0	0	0	100	0	10
2011	AS-06	89	11	0	0	0	0	100	0	19
2011	AS-07	75	17	8	0	0	0	92	0	12
2008	AS	73	15	4	6	0	2	90	6	52
2008	AS-06	74	5	5	16	0	0	79	16	19

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	86	10	4	0	0	0	96	0	72
2019	AS-04	94	0	6	0	0	0	94	0	18
2019	AS-06	95	5	0	0	0	0	100	0	20
2017	AS	86	11	1	1	0	0	97	1	74
2017	AS-04	90	0	5	5	0	0	90	5	20
2017	AS-06	96	4	0	0	0	0	100	0	23
2014	AS	82	10	0	4	3	1	94	6	79
2014	AS-01	80	10	0	0	10	0	90	10	10
2014	AS-02	80	10	0	10	0	0	90	10	10
2014	AS-04	88	12	0	0	0	0	100	0	17
2014	AS-06	78	13	0	9	0	0	91	9	23
2014	AS-07	80	10	0	0	0	10	100	0	10
2011	AS	89	3	3	4	1	0	92	6	71
2011	AS-01	92	0	0	0	8	0	92	8	13
2011	AS-06	89	0	5	5	0	0	89	5	19
2011	AS-07	100	0	0	0	0	0	100	0	12
2008	AS	87	10	2	2	0	0	96	2	52
2008	AS-06	74	21	5	0	0	0	95	0	19

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	94	4	0	1	0	99	1	72
2019	AS-04	100	0	0	0	0	100	0	18
2019	AS-06	95	5	0	0	0	100	0	20
2017	AS	92	8	0	0	0	100	0	74
2017	AS-04	95	5	0	0	0	100	0	20
2017	AS-06	96	4	0	0	0	100	0	23
2014	AS	87	8	1	1	3	95	4	79
2014	AS-01	90	0	0	0	10	90	10	10
2014	AS-02	90	10	0	0	0	100	0	10
2014	AS-04	88	6	0	0	6	94	6	17
2014	AS-06	83	9	4	4	0	91	4	23
2014	AS-07	100	0	0	0	0	100	0	10
2011	AS	88	10	0	3	0	97	3	72
2011	AS-01	85	15	0	0	0	100	0	13
2011	AS-04	90	10	0	0	0	100	0	10
2011	AS-06	95	0	0	5	0	95	5	19
2011	AS-07	100	0	0	0	0	100	0	12
2008	AS	87	10	2	2	0	96	2	52
2008	AS-06	68	26	0	5	0	95	5	19

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Never/almost never (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	69	22	7	1	92	1	72
2019	AS-04	72	17	6	6	89	6	18
2019	AS-06	65	30	5	0	95	0	20

Collective agreements and terms and conditions of employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	28	39	14	17	1	68	18	71
2019	AS-04	33	39	6	17	6	72	22	18
2019	AS-06	20	40	20	20	0	60	20	20

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	56	31	8	1	3	90	1	71
2019	AS-04	67	22	0	6	6	94	6	18
2019	AS-06	50	40	10	0	0	90	0	20

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	AS	10	90	72

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	AS	8	92	72
2019	AS-04	0	100	18

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	6	13	19	3	4	42	14	41	16	72
2019	AS-04	6	6	11	0	6	50	22	40	20	18
2019	AS-06	5	20	15	5	0	50	5	56	11	20
2017	AS	12	18	15	8	4	35	8	52	21	74
2017	AS-04	5	10	20	10	5	40	10	30	30	20
2017	AS-06	13	26	18	4	4	35	0	60	13	23
2014	AS	11	11	19	6	4	33	15	44	19	79
2014	AS-01	10	10	20	0	10	20	30	40	20	10
2014	AS-02	10	20	20	0	10	20	20	50	17	10
2014	AS-04	12	12	12	12	0	41	12	50	25	17
2014	AS-06	4	9	22	4	4	48	9	30	20	23
2014	AS-07	30	20	30	10	0	0	10	56	11	10

Question 65. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	25	35	15	6	1	17	1	73	8	72
2019	AS-04	28	22	17	0	6	22	6	69	8	18
2019	AS-06	5	45	10	5	0	35	0	77	8	20
2017	AS	39	30	12	5	3	7	4	78	9	74
2017	AS-04	35	30	15	5	5	5	5	72	11	20
2017	AS-06	39	26	13	0	4	17	0	79	5	23
2014	AS	25	32	20	8	3	11	1	65	12	79
2014	AS-01	20	40	10	0	10	10	10	75	12	10
2014	AS-02	20	40	0	0	10	30	0	86	14	10
2014	AS-04	24	29	24	12	0	12	0	60	13	17
2014	AS-06	26	39	17	9	0	9	0	71	10	23
2014	AS-07	50	10	30	10	0	0	0	60	10	10
2011	AS	35	39	15	6	1	4	0	77	7	72
2011	AS-01	46	38	0	15	0	0	0	85	15	13
2011	AS-04	20	50	20	0	0	10	0	78	0	10
2011	AS-06	37	32	21	11	0	0	0	68	11	19
2011	AS-07	50	17	25	0	8	0	0	67	8	12

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	6	14	21	0	0	47	13	48	0	72
2019	AS-04	6	0	17	0	0	67	11	25	0	18
2019	AS-06	5	25	15	0	0	45	10	67	0	20
2017	AS	16	14	14	3	3	37	14	61	11	73
2017	AS-04	15	20	10	0	5	40	10	70	10	20
2017	AS-06	17	13	13	0	4	48	4	63	9	23
2014	AS	11	9	18	1	4	39	18	47	12	79
2014	AS-01	10	0	30	0	0	20	40	25	0	10
2014	AS-02	10	20	20	0	20	10	20	43	29	10
2014	AS-04	12	12	6	6	6	47	12	57	29	17
2014	AS-06	9	4	9	0	0	70	9	60	0	23
2014	AS-07	30	10	40	0	0	10	10	50	0	10

Question 73. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	25	32	22	1	0	19	0	71	2	72
2019	AS-04	22	39	17	0	0	22	0	79	0	18
2019	AS-06	5	40	15	0	0	40	0	75	0	20
2017	AS	38	25	14	3	1	14	5	78	5	73
2017	AS-04	40	20	20	0	0	15	5	75	0	20
2017	AS-06	35	26	17	0	4	17	0	74	5	23
2014	AS	32	28	18	1	3	16	3	73	5	79
2014	AS-01	40	10	20	0	0	20	10	71	0	10
2014	AS-02	20	20	20	0	20	10	10	50	25	10
2014	AS-04	35	29	6	6	0	24	0	85	8	17
2014	AS-06	35	39	13	0	0	13	0	85	0	23
2014	AS-07	50	20	30	0	0	0	0	70	0	10
2011	AS	35	44	10	1	0	10	0	88	2	72
2011	AS-01	46	46	8	0	0	0	0	92	0	13
2011	AS-04	20	60	10	0	0	10	0	89	0	10
2011	AS-06	37	42	11	0	0	11	0	88	0	19
2011	AS-07	58	17	0	8	0	17	0	90	10	12

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	AS	15	85	72
2019	AS-04	28	72	18
2019	AS-06	15	85	20
2017	AS	19	81	74
2017	AS-04	25	75	20
2017	AS-06	26	74	23
2014	AS	22	78	79
2014	AS-06	30	70	23

Question 80. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	AS	91	9	11
2017	AS	63	37	14
2014	AS	76	24	17

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	90	10	0	0	0	0	0	100	0	10
2014	AS	46	31	8	15	0	0	0	77	15	13

Top of Page

Workplace well-being

A psychologically healthy workplace

Question 30. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	57	32	4	1	4	1	90	6	72
2019	AS-04	56	28	6	0	11	0	83	11	18
2019	AS-06	70	25	0	0	5	0	95	5	20
2017	AS	54	28	7	3	7	1	84	10	74
2017	AS-04	55	25	5	0	10	5	84	10	20
2017	AS-06	57	13	9	9	13	0	70	22	23

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	27	47	13	13	0	0	0	73	13	15

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	35	36	7	19	1	1	72	21	72
2019	AS-04	44	39	6	11	0	0	83	11	18
2019	AS-06	20	25	5	40	5	5	47	47	20
2017	AS	45	42	5	7	1	0	87	8	74
2017	AS-04	35	45	10	5	5	0	80	10	20
2017	AS-06	35	52	4	9	0	0	87	9	23

Question 78. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	35	38	13	14	1	72	15	72
2019	AS-04	44	39	6	11	0	83	11	18
2019	AS-06	10	45	25	15	5	55	20	20
2017	AS	27	38	20	8	7	65	15	74
2017	AS-04	20	40	25	5	10	60	15	20
2017	AS-06	17	35	26	9	13	52	22	23

Work-related stress

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	42	38	13	4	4	0	79	8	72
2019	AS-04	39	50	6	6	0	0	89	6	18
2019	AS-06	50	30	10	10	0	0	80	10	20
2017	AS	24	30	24	14	4	3	56	19	73
2017	AS-04	16	47	16	16	0	5	66	17	19
2017	AS-06	30	17	30	18	4	0	48	22	23

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	18	32	15	17	17	0	51	34	71
2019	AS-04	12	41	18	6	24	0	53	29	17
2019	AS-06	10	25	10	35	20	0	35	55	20
2017	AS	16	24	22	20	16	1	41	37	74
2017	AS-04	15	20	25	20	20	0	35	40	20
2017	AS-06	9	13	26	26	22	5	23	50	23

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	34	32	18	8	7	0	66	15	71
2019	AS-04	39	33	11	0	17	0	72	17	18
2019	AS-06	26	21	26	16	11	0	47	26	19
2017	AS	20	30	23	14	10	3	52	24	73
2017	AS-04	25	10	25	25	10	5	37	37	20
2017	AS-06	9	35	39	9	9	0	44	17	23

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	18	24	24	17	17	0	42	34	71
2019	AS-04	17	39	28	0	17	0	56	17	18
2019	AS-06	10	15	25	25	25	0	25	50	20
2017	AS	15	26	19	19	20	1	41	40	74
2017	AS-04	5	30	30	15	20	0	35	35	20
2017	AS-06	17	13	13	31	26	0	30	57	23

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	65	22	7	3	1	1	89	4	72
2019	AS-04	72	22	0	0	0	6	100	0	18
2019	AS-06	55	25	20	0	0	0	80	0	20
2017	AS	46	22	12	8	3	10	74	12	74
2017	AS-04	35	35	5	10	5	10	78	17	20
2017	AS-06	39	26	26	0	4	4	68	5	23

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	47	24	17	6	6	1	72	11	72
2019	AS-04	61	17	17	0	6	0	78	6	18
2019	AS-06	45	35	10	5	5	0	80	10	20
2017	AS	33	36	15	11	5	0	68	16	73
2017	AS-04	26	53	10	10	0	0	79	10	19
2017	AS-06	22	35	22	9	13	0	56	22	23

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	25	35	23	13	3	1	61	16	71
2019	AS-04	35	29	18	12	0	6	69	13	17
2019	AS-06	15	40	15	20	10	0	55	30	20
2017	AS	23	34	21	16	4	1	58	21	73
2017	AS-04	16	37	27	16	5	0	52	21	19
2017	AS-06	13	35	26	22	4	0	48	26	23

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	30	30	24	10	6	1	60	16	71
2019	AS-04	24	29	35	0	6	6	56	6	17
2019	AS-06	10	30	40	10	10	0	40	20	20
2017	AS	22	34	25	11	7	1	57	18	73
2017	AS-04	21	21	32	10	16	0	42	26	19
2017	AS-06	9	39	35	13	4	0	48	17	23

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	32	38	15	7	6	1	71	13	71
2019	AS-04	35	29	18	12	0	6	69	13	17
2019	AS-06	25	45	10	10	10	0	70	20	20
2017	AS	30	28	23	8	8	3	59	17	73
2017	AS-04	26	26	27	5	10	5	55	17	19
2017	AS-06	26	17	30	9	17	0	44	26	23

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	45	30	10	11	3	1	76	14	71
2019	AS-04	47	18	12	18	0	6	69	19	17
2019	AS-06	45	35	10	0	10	0	80	10	20

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	34	30	25	4	7	0	0	63	11	71
2019	AS-04	29	41	24	0	6	0	0	71	6	17
2019	AS-06	35	20	35	10	0	0	0	55	10	20
2017	AS	31	28	14	12	10	1	4	62	23	73
2017	AS-04	26	27	5	16	26	0	0	53	42	19
2017	AS-06	39	17	13	13	9	4	4	62	24	23

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	75	13	8	3	0	1	89	3	71
2019	AS-04	59	24	6	6	0	6	88	6	17
2019	AS-06	85	5	10	0	0	0	90	0	20
2017	AS	58	19	9	7	5	1	78	13	74
2017	AS-04	40	30	15	10	5	0	70	15	20
2017	AS-06	61	13	13	4	9	0	74	13	23

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	83	10	0	0	1	6	99	1	71
2019	AS-04	76	12	0	0	6	6	94	6	17
2019	AS-06	95	0	0	0	0	5	100	0	20
2017	AS	75	10	4	3	1	7	91	4	74
2017	AS-04	85	0	5	0	5	5	90	5	20
2017	AS-06	83	9	0	4	0	4	95	5	23

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	85	3	4	1	4	3	90	6	72
2019	AS-04	89	0	0	0	6	6	94	6	18
2019	AS-06	90	0	5	0	0	5	95	0	20
2017	AS	47	28	12	4	4	4	79	8	74
2017	AS-04	55	10	25	0	5	5	68	5	20
2017	AS-06	48	35	9	4	4	0	83	9	23

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	58	21	14	1	4	1	80	6	72
2019	AS-04	56	28	11	0	0	6	88	0	18
2019	AS-06	55	15	25	5	0	0	70	5	20
2017	AS	55	18	16	7	0	4	76	7	74
2017	AS-04	50	40	5	0	0	5	95	0	20
2017	AS-06	48	17	22	13	0	0	65	13	23

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	67	18	8	3	3	1	86	6	72
2019	AS-04	72	11	11	0	0	6	88	0	18
2019	AS-06	55	25	10	5	5	0	80	10	20
2017	AS	50	14	6	1	1	28	88	4	73
2017	AS-04	55	10	0	0	0	35	100	0	20
2017	AS-06	54	5	5	5	5	28	81	13	22

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	64	7	7	3	1	18	86	5	72
2019	AS-04	78	0	0	0	0	22	100	0	18
2019	AS-06	45	10	10	10	0	25	73	13	20
2017	AS	75	13	6	3	0	4	91	3	72
2017	AS-04	75	5	10	5	0	5	84	5	20
2017	AS-06	73	18	5	5	0	0	91	5	22

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	69	18	11	0	0	1	89	0	72
2019	AS-04	72	11	11	0	0	6	88	0	18
2019	AS-06	50	25	25	0	0	0	75	0	20
2017	AS	75	10	3	4	3	6	90	7	73
2017	AS-04	65	20	5	5	0	5	89	6	20
2017	AS-06	82	9	0	5	5	0	91	9	22

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	86	1	3	4	1	4	93	4	72
2019	AS-04	89	0	6	0	0	6	94	0	18
2019	AS-06	95	0	0	0	0	5	100	0	20
2017	AS	49	36	8	5	0	1	86	6	73
2017	AS-04	50	35	5	10	0	0	85	10	20
2017	AS-06	36	55	9	0	0	0	91	0	22

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	40	36	13	1	4	6	81	6	72
2019	AS-04	56	28	6	0	6	6	88	6	18
2019	AS-06	30	35	25	5	0	5	68	5	20

Question 75. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	17	33	28	14	8	0	50	22	72
2019	AS-04	6	50	28	11	6	0	56	17	18
2019	AS-06	10	20	45	20	5	0	30	25	20
2017	AS	16	20	42	18	3	1	37	21	74
2017	AS-04	5	30	40	25	0	0	35	25	20
2017	AS-06	9	9	52	22	9	0	17	30	23

Question 76. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	10	20	34	27	10	0	37	30	71
2019	AS-04	17	22	28	17	17	0	33	39	18
2019	AS-06	0	25	45	30	0	0	30	25	20
2017	AS	4	19	39	23	13	1	37	23	74
2017	AS-04	5	15	50	20	10	0	30	20	20
2017	AS-06	4	22	48	17	9	0	26	26	23

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Compensation

Pay or other compensation issues

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	50	36	6	4	1	1	1	51	49	72
2019	AS-04	44	33	6	6	0	6	6	50	50	18
2019	AS-06	55	30	10	5	0	0	0	55	45	20
2017	AS	39	20	23	6	7	4	1	41	59	74
2017	AS-04	50	10	20	10	0	10	0	55	45	20
2017	AS-06	35	26	17	5	9	4	4	38	62	23

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	AS	53	47	34

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 84. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	AS	61	39	33

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	45	15	13	11	10	6	64	22	71
2019	AS-04	53	12	18	0	18	0	65	18	17
2019	AS-06	40	25	15	15	0	5	68	16	20

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	44	13	16	13	0	6	9	67	15	32
2017	AS	27	46	12	5	3	0	8	79	8	41
2017	AS-06	39	46	8	0	0	0	8	92	0	13

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	12	9	9	15	15	6	33	35	50	33
2017	AS	0	20	14	19	18	7	22	28	52	41
2017	AS-06	0	9	15	23	23	15	15	12	66	13

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Date modified:: 2019-03-01

2019 Public Service Employee Survey Results by Theme for Office of the Commissioner of Official Languages by Question 94. Please indicate your occupational group and level. Occupational group and level - AS

Table of Contents

Employee engagement

Question 7. I get a sense of satisfaction from my work.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 16. Overall, I like my job.

Question 51. I would recommend my department or agency as a great place to work.

Question 52. I am satisfied with my department or agency.

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 26. I can count on my immediate supervisor to keep his or her promises.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 31. I am satisfied with the quality of supervision I receive.

Senior management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Question 35. I have confidence in the senior management of my department or agency.

Question 36. Senior management in my department or agency makes effective and timely decisions.

Question 37. Essential information flows effectively from senior management to staff.

Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Job fit and development

Question 4. I get the training I need to do my job.

Question 44. My department or agency does a good job of supporting employee career development.

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.

Question 17. I can complete my assigned workload during my regular working hours.

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Mobility and retention

Question 54. Do you intend to leave your current position in the next two years?

Question 55. Please indicate your reason for leaving.

Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Question 40. I feel that change is managed well in my department or agency.

Respectful workplace

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Question 22. In my work unit, individuals behave in a respectful manner.

Question 23. The people I work with value my ideas and opinions.

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 49. My department or agency implements activities and practices that support a diverse workplace.

Question 50. Overall, my department or agency treats me with respect.

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.