2019 Public Service Employee Survey Results by Theme for Western Economic Diversification Canada by Question 91. Do you work full-time or part-time?

The results of the 2019 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 41 44 6 6 3 0 0 85 9 263
2017 Part-time 42 49 0 0 9 0 0 91 9 10
2014 Full-time 36 45 6 7 6 0 0 81 13 244
2014 Part-time 19 51 11 10 9 0 0 70 19 10
2008 Full-time 37 38 11 10 4 0 0 75 14 357
2008 Part-time 46 31 8 15 0 0 0 77 15 13

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 42 39 9 7 3 0 0 82 10 263
2017 Part-time 73 18 9 0 0 0 0 91 0 10

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 57 33 6 3 1 0 0 90 4 262
2017 Part-time 62 29 0 9 0 0 0 91 9 10
2014 Full-time 61 28 6 3 2 0 0 89 5 243
2014 Part-time 39 41 0 10 9 0 0 81 19 10

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 49 37 7 4 3 0 0 86 7 261
2017 Part-time 60 31 0 9 0 0 0 91 9 10
2014 Full-time 48 33 7 8 4 0 0 81 11 244
2014 Part-time 39 51 0 0 9 0 0 91 9 10
2008 Full-time 40 41 9 7 2 1 0 81 9 358
2008 Part-time 46 38 0 15 0 0 0 85 15 13

Question 51. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 57 29 6 4 2 1 0 88 6 262
2017 Part-time 91 9 0 0 0 0 0 100 0 10
2014 Full-time 44 32 13 7 4 0 0 76 11 244
2014 Part-time 30 50 0 10 9 0 0 80 20 10

Question 52. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 53 34 6 4 2 1 0 88 6 262
2017 Part-time 82 18 0 0 0 0 0 100 0 10
2014 Full-time 45 31 13 7 4 0 0 77 11 244
2014 Part-time 30 60 0 0 9 0 0 91 9 10
2008 Full-time 38 35 11 9 6 1 0 74 15 360
2008 Part-time 62 23 0 15 0 0 0 85 15 13

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 43 29 14 7 4 2 0 73 12 262
2017 Part-time 71 9 0 9 0 11 0 90 10 10
2014 Full-time 35 23 14 13 10 4 1 61 25 244
2014 Part-time 40 40 0 10 9 0 0 80 20 10
2008 Full-time 31 27 13 15 9 4 1 61 25 360
2008 Part-time 38 31 8 0 15 8 0 75 17 13
Top of Page

Leadership

Immediate supervisor

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 58 29 5 6 1 1 1 88 7 263
2017 Part-time 73 27 0 0 0 0 0 100 0 10
2014 Full-time 55 28 6 4 3 2 1 86 7 244
2014 Part-time 70 21 0 0 9 0 0 91 9 10
2008 Full-time 47 27 10 8 5 1 1 76 14 359
2008 Part-time 62 23 0 8 8 0 0 85 15 13

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 55 31 5 6 2 1 1 87 8 263
2017 Part-time 62 17 11 9 0 0 0 80 9 10
2014 Full-time 57 31 4 4 4 0 0 88 8 244
2014 Part-time 70 10 0 11 9 0 0 80 20 10
2008 Full-time 44 29 9 11 6 1 1 75 16 360
2008 Part-time 54 31 0 15 0 0 0 85 15 13

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 61 23 8 5 3 0 1 85 7 262
2017 Part-time 82 9 0 9 0 0 0 91 9 10
2014 Full-time 59 25 7 6 3 0 0 84 9 243
2014 Part-time 80 10 0 0 9 0 0 91 9 10

Senior management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 39 40 8 8 2 3 0 82 10 262
2017 Part-time 64 18 18 0 0 0 0 82 0 10
2014 Full-time 36 37 9 11 4 3 0 75 15 244
2014 Part-time 10 40 20 20 0 9 0 56 22 10

Question 35. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 43 38 9 7 3 0 0 81 10 262
2017 Part-time 65 18 9 9 0 0 0 83 9 10
2014 Full-time 33 36 14 12 5 0 0 70 17 244
2014 Part-time 10 50 20 10 9 0 0 60 20 10
2008 Full-time 32 32 11 13 10 2 0 65 23 360
2008 Part-time 8 54 0 15 15 0 8 67 33 13

Question 36. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 27 36 13 14 6 5 0 66 20 260
2017 Part-time 45 17 0 9 18 11 0 70 30 10
2014 Full-time 25 37 15 15 5 3 0 64 21 244
2014 Part-time 10 19 10 41 10 9 0 32 57 10
2008 Full-time 20 38 12 17 8 4 0 60 27 360
2008 Part-time 8 54 8 23 0 0 8 67 25 13

Question 37. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 26 39 14 12 6 2 0 67 19 261
2017 Part-time 54 17 0 9 9 11 0 80 20 10
2014 Full-time 25 41 14 12 6 2 0 68 18 244
2014 Part-time 0 49 10 21 20 0 0 49 41 10
2008 Full-time 21 40 12 16 9 1 0 63 25 360
2008 Part-time 8 69 8 15 0 0 0 77 15 13
Top of Page

Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 38 39 11 9 2 0 0 77 11 263
2017 Part-time 62 11 9 18 0 0 0 73 18 10
2014 Full-time 39 34 13 9 5 0 0 73 14 244
2014 Part-time 50 20 21 0 9 0 0 70 9 10

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 38 43 9 9 1 0 0 81 10 263
2017 Part-time 42 47 11 0 0 0 0 89 0 10

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 52 32 5 9 1 0 1 85 10 263
2017 Part-time 37 63 0 0 0 0 0 100 0 10
2014 Full-time 53 33 7 3 3 0 0 87 6 244
2014 Part-time 59 21 10 0 9 0 0 80 9 10
2008 Full-time 39 32 13 8 8 0 1 71 16 360
2008 Part-time 23 54 0 15 8 0 0 77 23 13

Job fit and development

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 42 36 9 11 3 0 0 77 14 263
2017 Part-time 40 33 18 0 9 0 0 73 9 10
2014 Full-time 31 45 9 10 5 0 0 76 15 243
2014 Part-time 10 49 10 21 9 0 0 59 30 10
2008 Full-time 34 43 11 6 4 1 1 79 10 360
2008 Part-time 31 31 23 15 0 0 0 62 15 13

Question 44. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 38 37 9 11 3 2 0 77 14 262
2017 Part-time 51 11 9 9 9 0 11 70 20 10
2014 Full-time 29 36 16 11 6 1 0 67 17 244
2014 Part-time 20 40 20 11 9 0 0 59 20 10
2008 Full-time 31 34 10 11 11 2 0 67 23 360
2008 Part-time 31 46 0 0 15 0 8 83 17 13

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 18 32 10 18 15 4 3 54 36 261
2017 Part-time 40 20 9 0 9 11 11 77 12 10
2014 Full-time 19 23 13 20 20 2 2 44 42 244
2014 Part-time 10 9 11 50 9 0 10 22 66 10
2008 Full-time 13 26 12 18 29 2 1 40 48 360
2008 Part-time 8 38 23 0 23 0 8 50 25 13

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 39 39 11 9 2 0 1 78 10 262
2017 Part-time 40 60 0 0 0 0 0 100 0 10
2014 Full-time 30 43 11 11 5 0 0 73 16 244
2014 Part-time 30 30 10 20 9 0 0 60 29 10

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 47 34 9 8 1 0 0 81 9 262
2017 Part-time 53 36 11 0 0 0 0 89 0 10
2014 Full-time 38 38 9 9 6 0 0 76 15 244
2014 Part-time 29 40 21 0 9 0 0 70 9 10

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 46 38 10 6 1 0 0 83 6 261
2017 Part-time 62 38 0 0 0 0 0 100 0 10
2014 Full-time 43 33 11 8 5 0 0 75 14 244
2014 Part-time 50 20 10 11 9 0 0 70 20 10

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 35 42 11 6 3 2 0 79 10 262
2017 Part-time 42 49 9 0 0 0 0 91 0 10

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 53 29 9 6 2 1 0 83 8 261
2017 Part-time 53 18 20 9 0 0 0 71 9 10
2014 Full-time 43 37 8 9 3 0 0 80 12 243
2014 Part-time 71 29 0 0 0 0 0 100 0 10

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 35 44 15 4 3 0 0 78 7 262
2017 Part-time 83 17 0 0 0 0 0 100 0 10
2014 Full-time 35 38 18 7 2 0 1 73 9 244
2014 Part-time 40 51 0 0 0 9 0 100 0 10
2008 Full-time 30 33 23 8 6 0 0 63 14 359
2008 Part-time 38 38 23 0 0 0 0 77 0 13

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 56 25 5 7 2 2 3 86 10 262
2017 Part-time 73 18 0 0 9 0 0 91 9 10
2014 Full-time 51 23 7 6 6 2 5 80 13 243
2014 Part-time 80 0 10 0 9 0 0 80 9 10

Mobility and retention

Question 54. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2017 Full-time 26 40 34 263
2017 Part-time 49 20 31 10
2014 Full-time 31 35 35 244
2014 Part-time 40 49 11 10

Question 55. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 Full-time 18 10 37 16 16 4 69
2014 Full-time 16 12 37 16 9999 19 75
Top of Page

Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 50 36 8 5 1 0 0 86 6 263
2017 Part-time 62 38 0 0 0 0 0 100 0 10
2014 Full-time 51 38 7 2 2 0 0 89 4 244
2014 Part-time 39 51 0 0 9 0 0 91 9 10
2008 Full-time 46 36 8 6 3 0 0 82 9 359
2008 Part-time 31 54 0 15 0 0 0 85 15 13

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 39 44 9 8 0 0 0 83 8 261
2014 Full-time 45 37 10 5 3 0 0 82 8 244
2014 Part-time 20 61 0 10 9 0 0 80 20 10

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 11 21 41 17 8 1 1 26 32 262
2017 Part-time 18 9 0 22 40 0 11 70 30 10
2014 Full-time 12 22 41 16 8 0 2 25 34 243
2014 Part-time 9 20 51 0 19 0 0 19 30 10
2008 Full-time 10 24 36 21 6 1 2 28 35 359
2008 Part-time 8 8 54 8 15 0 8 25 17 13

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 4 11 29 28 24 2 2 54 16 263
2017 Part-time 9 0 18 20 42 0 11 70 10 10
2014 Full-time 7 12 29 31 16 2 3 49 20 241
2014 Part-time 20 30 30 11 9 0 0 20 50 10
2008 Full-time 6 15 26 34 14 1 3 50 22 360
2008 Part-time 8 0 31 15 31 8 8 55 9 13

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 17 26 27 18 11 1 0 30 43 262
2017 Part-time 9 20 29 11 20 0 11 35 33 10
2014 Full-time 20 21 31 17 7 1 3 25 43 243
2014 Part-time 51 10 10 20 9 0 0 29 61 10
2008 Full-time 23 23 27 17 6 1 4 24 47 360
2008 Part-time 15 31 15 15 8 8 8 27 55 13

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 9 17 40 22 11 0 0 33 27 263
2017 Part-time 0 9 26 20 45 0 0 65 9 10
2014 Full-time 7 21 41 18 10 1 1 29 29 242
2014 Part-time 11 0 41 29 19 0 0 48 11 10
2008 Full-time 7 16 38 26 11 1 1 37 24 358
2008 Part-time 0 15 38 23 15 0 8 42 17 13

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 13 25 31 18 11 2 2 30 38 262
2017 Part-time 0 9 26 22 22 0 20 56 11 10
2014 Full-time 22 29 30 11 5 1 2 17 52 244
2014 Part-time 11 40 20 20 9 0 0 29 50 10
2008 Full-time 10 18 32 24 12 3 2 37 29 357
2008 Part-time 0 8 15 31 23 8 15 70 10 13

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 3 10 21 41 20 3 3 64 13 262
2017 Part-time 0 9 18 11 39 11 11 65 12 10
2014 Full-time 4 13 29 30 15 2 7 50 19 243
2014 Part-time 10 0 20 51 19 0 0 70 10 10
2008 Full-time 8 16 32 24 12 4 4 39 26 360
2008 Part-time 0 8 23 46 8 0 15 64 9 13

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 11 23 37 16 10 2 0 27 36 263
2017 Part-time 27 0 11 9 33 0 20 52 34 10
2014 Full-time 15 23 36 15 8 1 3 23 39 244
2014 Part-time 41 29 20 0 9 0 0 9 71 10

Respectful workplace

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 56 28 6 7 3 0 0 84 10 262
2017 Part-time 73 27 0 0 0 0 0 100 0 10
2014 Full-time 59 19 6 9 6 1 0 79 15 244
2014 Part-time 70 21 0 0 9 0 0 91 9 10

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 63 28 3 4 1 0 0 91 6 261
2017 Part-time 82 18 0 0 0 0 0 100 0 10
2014 Full-time 59 32 4 2 2 0 0 91 4 244
2014 Part-time 91 9 0 0 0 0 0 100 0 10

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 47 40 7 4 0 0 0 88 5 262
2017 Part-time 64 36 0 0 0 0 0 100 0 10
2014 Full-time 46 38 8 4 2 1 0 85 7 244
2014 Part-time 51 40 0 0 0 9 0 100 0 10

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 52 34 8 2 2 3 0 88 3 261
2017 Part-time 82 18 0 0 0 0 0 100 0 10
2014 Full-time 51 31 10 2 1 4 0 86 3 244
2014 Part-time 51 40 0 0 0 9 0 100 0 10

Question 50. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 64 32 3 2 0 0 0 96 2 262
2017 Part-time 73 27 0 0 0 0 0 100 0 10
2014 Full-time 59 29 8 3 1 0 0 88 4 243
2014 Part-time 61 30 0 0 9 0 0 91 9 10
2008 Full-time 48 36 5 8 3 0 0 83 11 360
2008 Part-time 38 46 15 0 0 0 0 85 0 13

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 44 27 9 6 4 5 4 79 11 260
2017 Part-time 53 9 9 9 0 9 11 78 12 10
2014 Full-time 40 31 11 8 3 5 2 77 12 244
2014 Part-time 50 41 0 0 9 0 0 91 9 10

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 49 35 6 4 1 4 0 88 5 262
2017 Part-time 22 58 11 8 0 0 0 80 8 10
2014 Full-time 58 27 7 4 2 2 1 87 6 242
2014 Part-time 61 30 0 0 0 9 0 100 0 10
2008 Full-time 36 31 9 10 10 3 0 69 21 359
2008 Part-time 15 46 8 0 15 8 8 73 18 13

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 24 26 16 11 11 10 1 57 25 260
2017 Part-time 53 0 9 0 9 18 11 75 13 10
2014 Full-time 25 24 15 14 12 9 2 54 29 244
2014 Part-time 30 9 30 20 0 0 10 44 22 10

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 59 36 1 4 0 0 0 95 4 263
2017 Part-time 82 18 0 0 0 0 0 100 0 10
2014 Full-time 47 41 2 6 3 0 0 89 9 243
2014 Part-time 70 20 0 11 0 0 0 89 11 10
2008 Full-time 50 36 4 7 3 0 0 86 10 359
2008 Part-time 69 31 0 0 0 0 0 100 0 13

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 55 28 6 7 3 0 0 83 11 263
2017 Part-time 59 41 0 0 0 0 0 100 0 10
2014 Full-time 64 27 3 2 3 0 0 91 6 243
2014 Part-time 80 20 0 0 0 0 0 100 0 10

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 68 27 3 2 0 0 0 94 2 262
2017 Part-time 62 20 0 0 18 0 0 82 18 10
2014 Full-time 55 36 6 3 0 0 0 91 3 244
2014 Part-time 79 10 0 0 11 0 0 89 11 10

Use of official languages

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 81 10 2 3 1 0 3 94 4 262
2017 Part-time 78 11 0 0 11 0 0 89 11 10
2014 Full-time 77 11 5 2 1 0 4 92 3 243
2014 Part-time 91 0 0 0 9 0 0 91 9 10
2008 Full-time 79 12 3 2 1 0 2 94 4 359
2008 Part-time 62 15 8 8 0 0 8 83 8 13

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 74 12 2 3 3 0 6 92 6 262
2017 Part-time 78 11 0 0 11 0 0 89 11 10
2014 Full-time 74 6 8 2 1 1 7 88 4 244
2014 Part-time 91 9 0 0 0 0 0 100 0 10
2008 Full-time 68 9 8 3 4 0 9 84 8 360
2008 Part-time 62 8 15 0 0 0 15 82 0 13

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 80 8 1 2 2 0 7 95 4 262
2017 Part-time 80 0 0 0 20 0 0 80 20 10
2014 Full-time 75 8 4 2 3 0 9 91 5 244
2014 Part-time 80 0 10 9 0 0 0 80 9 10
2008 Full-time 76 5 6 2 2 1 10 90 4 360
2008 Part-time 77 8 0 8 0 0 8 92 8 13

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 28 19 15 2 2 26 7 71 7 261
2017 Part-time 42 0 0 9 0 38 11 82 18 10
2014 Full-time 24 14 15 5 3 33 6 62 13 244
2014 Part-time 30 20 20 0 9 20 0 63 12 10

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 47 28 9 4 1 11 1 85 6 262
2017 Part-time 53 9 0 9 0 29 0 87 13 10
2014 Full-time 41 27 15 7 2 8 0 74 9 244
2014 Part-time 41 20 10 0 9 20 0 75 12 10

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 25 13 16 3 1 37 6 66 6 263
2017 Part-time 42 9 0 0 0 38 11 100 0 10
2014 Full-time 28 11 16 0 2 38 5 69 4 243
2014 Part-time 30 20 10 9 0 30 0 73 13 10

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 48 27 8 2 1 14 1 88 3 263
2014 Full-time 46 27 13 1 1 10 1 82 3 244
2014 Part-time 41 31 0 9 0 19 0 88 12 10

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Full-time 14 86 262
2014 Full-time 11 89 243

Question 80. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Full-time 85 15 38
2014 Full-time 77 23 27

Question 81. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 47 41 9 3 0 0 0 88 3 32
2014 Full-time 58 28 5 4 5 0 0 86 9 21
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 30. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 64 23 5 3 3 1 1 89 6 262
2017 Part-time 82 9 0 9 0 0 0 91 9 10

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 47 46 3 4 0 0 0 93 4 69

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 47 36 7 7 1 2 0 85 8 261
2017 Part-time 22 78 0 0 0 0 0 100 0 10

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 42 35 10 9 3 1 0 78 12 263
2017 Part-time 53 38 0 9 0 0 0 91 9 10

Work-related stress

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 52 29 13 3 3 0 0 81 7 262
2017 Part-time 80 11 9 0 0 0 0 91 0 10

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 19 31 24 19 7 0 0 50 26 262

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 20 31 26 15 8 0 1 51 23 263
2017 Part-time 65 35 0 0 0 0 0 100 0 10

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 21 31 20 17 9 1 0 53 27 261
2017 Part-time 74 26 0 0 0 0 0 100 0 10

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 44 28 13 7 3 0 4 75 11 261
2017 Part-time 100 0 0 0 0 0 0 100 0 10

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 29 33 20 11 7 0 0 62 18 261
2017 Part-time 33 20 28 18 0 0 0 54 18 10

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 27 33 23 10 6 0 0 61 16 260
2017 Part-time 73 9 9 9 0 0 0 82 9 10

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 17 33 23 17 9 1 0 51 25 259
2017 Part-time 73 9 0 0 18 0 0 82 18 10

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 23 36 22 12 7 0 0 59 19 260
2017 Part-time 51 29 11 0 9 0 0 80 9 10

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 21 39 21 12 5 0 1 61 18 260
2017 Part-time 64 27 0 0 9 0 0 91 9 10

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 64 19 10 3 2 1 0 84 6 263
2017 Part-time 51 41 0 9 0 0 0 91 9 10

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 81 8 4 3 1 1 1 91 5 261
2017 Part-time 100 0 0 0 0 0 0 100 0 10

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 63 25 7 2 1 0 1 90 3 263
2017 Part-time 74 26 0 0 0 0 0 100 0 10

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 61 19 9 7 2 0 1 81 10 263
2017 Part-time 82 9 9 0 0 0 0 91 0 10

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 55 14 4 1 1 0 27 93 2 263
2017 Part-time 82 0 0 0 0 0 18 100 0 10

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 70 18 2 2 0 0 7 95 3 263
2017 Part-time 83 17 0 0 0 0 0 100 0 10

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 65 18 10 3 2 1 1 85 5 263
2017 Part-time 40 40 20 0 0 0 0 80 0 10

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 46 32 14 5 2 1 1 80 6 262
2017 Part-time 65 26 9 0 0 0 0 91 0 10

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 12 35 39 11 3 0 0 48 13 263
2017 Part-time 42 49 9 0 0 0 0 91 0 10

Question 76. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 9 14 46 23 7 0 0 31 23 261
2017 Part-time 0 0 17 49 33 0 0 83 0 10
Top of Page

Compensation

Pay or other compensation issues

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 51 26 9 2 4 6 1 55 45 262
2017 Part-time 80 11 0 0 0 9 0 88 12 10

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 63 19 4 1 0 2 10 94 1 110

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 6 7 16 7 10 8 46 28 38 110
Date modified: