2019 Public Service Employee Survey Results by Theme for National Research Council Canada by Question 108. Are you a person with a disability?

The results of the 2019 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 32 49 7 9 3 0 0 81 12 97
2019 Not a person with a disability 43 36 11 7 3 0 0 80 9 2353
2018 Person with a disability 41 30 8 18 3 0 0 71 22 55
2018 Not a person with a disability 38 43 10 6 3 0 0 81 9 1700
2017 Person with a disability 29 38 15 14 4 0 0 67 18 65
2017 Not a person with a disability 37 46 9 6 2 0 0 82 8 2257
2011 Person with a disability 30 33 12 12 12 0 0 64 24 90
2011 Not a person with a disability 40 42 9 6 3 0 0 81 10 2902
2008 Person with a disability 39 36 11 6 7 0 0 76 13 113
2008 Not a person with a disability 42 42 8 5 3 0 0 84 8 2902

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 28 42 8 13 9 0 0 70 22 95
2019 Not a person with a disability 35 38 13 9 5 0 0 73 14 2348
2018 Person with a disability 31 17 20 19 14 0 0 48 32 55
2018 Not a person with a disability 30 39 15 11 5 0 0 69 16 1697
2017 Person with a disability 16 41 16 16 11 0 0 58 26 66
2017 Not a person with a disability 28 42 15 9 6 0 0 71 15 2257

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 49 39 7 2 3 0 0 88 4 96
2019 Not a person with a disability 57 31 8 3 1 0 0 89 4 2339
2018 Person with a disability 58 27 10 5 1 0 0 85 5 56
2018 Not a person with a disability 55 34 7 2 1 0 0 89 4 1691
2017 Person with a disability 46 40 11 1 2 0 0 86 3 66
2017 Not a person with a disability 56 35 7 2 1 0 0 91 3 2253
2011 Person with a disability 61 25 7 4 3 0 0 87 7 90
2011 Not a person with a disability 65 28 5 2 1 0 0 93 3 2896

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 34 49 9 6 3 0 0 82 9 97
2019 Not a person with a disability 50 36 9 4 1 0 0 85 5 2353
2018 Person with a disability 36 27 18 19 0 0 0 63 19 56
2018 Not a person with a disability 44 39 10 4 2 0 0 84 6 1703
2017 Person with a disability 31 38 14 12 6 0 0 69 18 66
2017 Not a person with a disability 45 39 10 5 1 0 0 84 6 2252
2011 Person with a disability 33 34 11 12 9 1 0 68 21 90
2011 Not a person with a disability 46 40 7 5 2 0 0 87 7 2903
2008 Person with a disability 41 42 8 4 5 0 0 84 8 113
2008 Not a person with a disability 50 38 6 4 2 0 0 88 5 2911

Question 51. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 39 30 19 5 6 1 0 69 11 96
2019 Not a person with a disability 46 31 13 6 3 0 0 77 10 2347
2018 Person with a disability 34 22 18 20 6 0 0 56 26 54
2018 Not a person with a disability 38 33 18 6 4 0 0 71 10 1686
2017 Person with a disability 24 35 15 15 9 2 0 60 25 65
2017 Not a person with a disability 37 35 15 8 4 0 0 73 12 2256
2011 Person with a disability 17 27 16 13 24 1 2 45 39 90
2011 Not a person with a disability 27 34 19 12 8 1 0 61 20 2902

Question 52. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 33 36 20 6 6 0 0 69 11 97
2019 Not a person with a disability 41 35 14 7 3 0 0 76 10 2340
2018 Person with a disability 32 25 15 14 14 0 0 57 28 53
2018 Not a person with a disability 33 37 18 9 3 0 0 70 12 1685
2017 Person with a disability 23 34 18 16 9 0 0 57 26 65
2017 Not a person with a disability 34 38 15 9 4 0 0 72 13 2256
2011 Person with a disability 18 22 17 15 23 5 0 42 39 90
2011 Not a person with a disability 23 35 17 15 9 0 0 59 24 2898
2008 Person with a disability 33 28 16 16 7 0 0 61 23 113
2008 Not a person with a disability 33 40 13 9 4 0 0 73 13 2909

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 35 25 18 11 9 1 0 61 20 95
2019 Not a person with a disability 42 25 15 8 5 3 1 70 14 2349
2018 Person with a disability 34 16 27 13 7 3 0 52 21 55
2018 Not a person with a disability 36 27 19 9 6 2 0 65 16 1693
2017 Person with a disability 28 27 19 11 12 3 0 57 24 66
2017 Not a person with a disability 37 27 16 8 5 4 1 68 14 2256
2011 Person with a disability 23 24 21 11 18 2 0 48 30 90
2011 Not a person with a disability 31 28 16 11 9 5 1 62 21 2903
2008 Person with a disability 31 28 13 12 9 6 2 63 23 112
2008 Not a person with a disability 34 30 15 10 7 4 1 67 17 2906
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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 40 30 16 7 3 0 4 73 10 97
2019 Not a person with a disability 51 28 12 4 2 1 2 81 7 2349

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 51 27 12 6 3 1 0 79 9 97
2019 Not a person with a disability 51 28 10 5 3 2 0 81 8 2346
2018 Person with a disability 45 17 12 18 8 0 0 62 27 56
2018 Not a person with a disability 46 29 12 7 4 1 1 76 11 1697
2017 Person with a disability 33 30 13 9 11 0 4 65 21 66
2017 Not a person with a disability 44 31 12 6 4 2 1 77 10 2257
2011 Person with a disability 35 25 11 14 15 0 0 60 29 90
2011 Not a person with a disability 42 31 12 8 6 1 0 74 13 2903
2008 Person with a disability 36 31 9 11 10 2 0 69 22 113
2008 Not a person with a disability 41 29 11 9 7 2 0 72 16 2910

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 45 25 13 12 2 2 0 72 14 97
2019 Not a person with a disability 46 31 11 6 4 1 1 79 10 2343
2018 Person with a disability 38 30 10 15 6 0 0 68 22 56
2018 Not a person with a disability 41 32 12 9 5 0 0 73 14 1700
2017 Person with a disability 30 26 17 9 15 2 2 57 25 66
2017 Not a person with a disability 39 36 11 9 4 1 0 76 13 2255
2011 Person with a disability 33 30 8 13 16 0 0 63 29 90
2011 Not a person with a disability 36 33 13 10 7 0 0 70 17 2898
2008 Person with a disability 30 28 10 14 17 1 0 59 31 113
2008 Not a person with a disability 34 33 11 12 9 0 0 68 21 2909

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 57 20 11 9 3 0 0 77 12 97
2019 Not a person with a disability 55 26 10 6 3 0 0 81 9 2349
2018 Person with a disability 50 19 3 20 7 0 0 70 27 55
2018 Not a person with a disability 45 29 12 7 6 1 0 74 13 1699
2017 Person with a disability 33 30 10 10 15 0 2 64 26 66
2017 Not a person with a disability 48 29 11 8 5 0 0 77 12 2255

Senior management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 32 31 18 10 5 5 0 66 15 97
2019 Not a person with a disability 37 29 16 6 3 8 1 72 10 2342
2018 Person with a disability 28 31 25 6 6 3 0 61 13 56
2018 Not a person with a disability 29 33 17 9 4 8 0 67 14 1706
2017 Person with a disability 13 36 13 20 6 7 3 55 30 66
2017 Not a person with a disability 28 32 18 7 4 10 0 67 13 2257
2011 Person with a disability 15 22 22 15 22 4 0 38 38 90
2011 Not a person with a disability 20 29 21 10 10 9 1 54 23 2897

Question 35. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 30 32 19 9 10 1 0 62 20 95
2019 Not a person with a disability 30 31 17 12 6 3 1 64 18 2339
2018 Person with a disability 21 28 31 13 6 0 0 49 19 56
2018 Not a person with a disability 22 33 20 14 8 3 0 56 23 1703
2017 Person with a disability 10 32 25 13 12 5 3 45 27 66
2017 Not a person with a disability 22 34 20 12 8 3 0 58 21 2255
2011 Person with a disability 9 23 14 17 35 1 0 33 53 90
2011 Not a person with a disability 15 26 20 17 21 2 0 41 38 2903
2008 Person with a disability 20 24 16 18 20 2 0 45 39 113
2008 Not a person with a disability 22 32 18 13 12 2 0 56 26 2909

Question 36. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 14 25 29 12 13 6 0 42 27 97
2019 Not a person with a disability 20 29 22 15 8 6 1 52 24 2335
2018 Person with a disability 13 29 20 20 14 4 0 44 35 55
2018 Not a person with a disability 13 27 25 19 10 5 0 43 30 1702
2017 Person with a disability 4 27 22 21 18 6 2 34 42 66
2017 Not a person with a disability 13 29 24 16 9 7 0 46 27 2258
2011 Person with a disability 8 24 15 19 31 3 0 33 52 89
2011 Not a person with a disability 8 25 22 22 17 6 0 36 41 2901
2008 Person with a disability 14 23 14 24 20 6 0 38 47 112
2008 Not a person with a disability 11 32 20 19 11 6 0 47 32 2908

Question 37. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 12 32 21 21 13 2 0 45 34 96
2019 Not a person with a disability 18 32 19 18 9 3 1 52 28 2347
2018 Person with a disability 18 28 14 25 13 1 0 47 39 56
2018 Not a person with a disability 12 27 22 23 14 2 0 40 38 1705
2017 Person with a disability 6 27 22 15 24 6 2 35 41 66
2017 Not a person with a disability 12 33 22 19 11 3 0 47 31 2254
2011 Person with a disability 10 21 12 19 38 1 0 31 57 89
2011 Not a person with a disability 10 27 18 23 20 2 0 37 44 2902
2008 Person with a disability 11 34 13 20 21 2 0 46 41 113
2008 Not a person with a disability 13 34 17 21 12 3 0 49 34 2906
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 29 37 14 12 9 0 0 66 21 96
2019 Not a person with a disability 29 36 16 12 6 0 0 66 18 2350
2018 Person with a disability 20 24 15 21 20 0 0 44 41 56
2018 Not a person with a disability 21 34 21 14 8 0 0 56 23 1702
2017 Person with a disability 15 35 19 22 9 0 0 50 31 66
2017 Not a person with a disability 24 36 17 14 8 0 0 61 22 2257
2011 Person with a disability 18 28 10 17 26 1 0 47 43 90
2011 Not a person with a disability 19 39 16 16 10 0 0 58 26 2907

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 22 49 15 11 4 0 0 71 15 96
2019 Not a person with a disability 33 41 13 10 3 0 0 74 13 2344
2018 Person with a disability 27 30 9 26 8 0 0 57 34 55
2018 Not a person with a disability 25 43 16 12 5 0 0 68 16 1704
2017 Person with a disability 18 43 19 15 6 0 0 60 21 66
2017 Not a person with a disability 25 46 14 11 4 0 0 71 15 2255

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 39 34 14 10 3 1 0 73 13 97
2019 Not a person with a disability 43 32 13 8 4 1 0 75 11 2346
2018 Person with a disability 33 16 18 21 12 0 0 49 33 56
2018 Not a person with a disability 35 36 12 11 5 0 0 72 16 1703
2017 Person with a disability 22 34 11 17 12 0 3 59 31 65
2017 Not a person with a disability 34 37 14 9 5 0 0 72 14 2258
2011 Person with a disability 31 27 11 16 15 0 0 58 31 90
2011 Not a person with a disability 34 35 14 10 7 0 0 69 17 2904
2008 Person with a disability 21 39 10 16 15 0 0 60 30 113
2008 Not a person with a disability 31 35 13 11 9 1 0 67 20 2909

Job fit and development

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 30 42 4 18 6 0 0 72 24 97
2019 Not a person with a disability 34 40 13 10 4 0 0 73 13 2342
2018 Person with a disability 27 38 10 18 7 0 0 65 26 56
2018 Not a person with a disability 24 45 13 13 5 0 1 69 18 1703
2017 Person with a disability 12 34 10 25 19 0 0 46 44 66
2017 Not a person with a disability 27 41 13 12 5 0 0 69 18 2256
2011 Person with a disability 15 31 20 12 17 1 3 48 31 90
2011 Not a person with a disability 25 37 16 13 7 0 2 63 20 2898
2008 Person with a disability 25 38 10 13 10 2 2 65 24 113
2008 Not a person with a disability 27 41 14 11 4 0 2 70 15 2909

Question 44. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 20 20 17 24 15 5 0 41 41 97
2019 Not a person with a disability 23 31 19 14 9 2 0 56 24 2346
2018 Person with a disability 13 20 13 28 26 0 0 33 54 56
2018 Not a person with a disability 14 30 22 19 13 2 0 45 33 1700
2017 Person with a disability 5 16 28 17 30 5 0 22 49 66
2017 Not a person with a disability 17 34 19 15 12 3 0 53 28 2253
2011 Person with a disability 13 21 17 14 34 0 1 34 49 90
2011 Not a person with a disability 15 30 19 18 15 2 0 46 35 2898
2008 Person with a disability 13 28 17 14 26 2 0 42 41 113
2008 Not a person with a disability 21 35 18 15 10 2 0 57 25 2907

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 21 11 21 19 21 2 5 35 43 97
2019 Not a person with a disability 19 26 16 16 17 3 3 48 35 2349
2018 Person with a disability 13 15 12 19 40 0 1 29 59 56
2018 Not a person with a disability 15 24 16 21 21 2 1 40 43 1701
2017 Person with a disability 5 10 14 19 44 6 3 16 68 66
2017 Not a person with a disability 15 26 16 17 20 4 2 44 39 2255
2011 Person with a disability 4 18 14 14 48 2 0 22 64 90
2011 Not a person with a disability 13 21 16 19 26 2 2 36 47 2895
2008 Person with a disability 9 19 13 21 33 1 5 29 57 113
2008 Not a person with a disability 14 27 16 18 21 2 2 43 40 2905

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 34 31 18 6 6 0 4 68 13 97
2019 Not a person with a disability 56 24 11 4 1 1 4 84 5 2346

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 47 11 9 4 7 3 19 75 14 97
2019 Not a person with a disability 59 10 7 4 4 3 13 82 9 2346

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 37 28 18 6 6 0 5 69 12 97
2019 Not a person with a disability 46 24 16 6 3 2 3 74 10 2346

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 33 29 18 5 7 2 6 67 13 96
2019 Not a person with a disability 44 22 16 7 3 3 4 71 11 2337

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 38 13 10 8 15 2 14 61 27 97
2019 Not a person with a disability 47 15 13 8 7 4 5 68 17 2336

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 61 14 8 6 5 1 6 80 12 96
2019 Not a person with a disability 65 13 9 3 2 3 5 85 5 2341

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 65 14 8 1 6 1 6 84 7 97
2019 Not a person with a disability 76 8 5 2 1 4 5 91 4 2338

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 59 20 6 6 2 1 5 84 9 97
2019 Not a person with a disability 79 6 2 0 1 3 9 96 1 2334

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 28 32 20 9 11 0 0 60 20 94
2019 Not a person with a disability 35 39 13 9 4 0 0 74 13 2342
2018 Person with a disability 27 32 14 21 5 0 0 60 26 55
2018 Not a person with a disability 29 41 13 11 6 0 0 70 17 1699
2017 Person with a disability 19 44 20 11 6 0 0 63 17 65
2017 Not a person with a disability 30 43 13 10 4 0 0 73 14 2252
2011 Person with a disability 34 23 13 12 17 0 0 57 29 90
2011 Not a person with a disability 30 40 12 11 7 0 0 70 18 2898

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 32 35 13 8 10 0 2 68 18 96
2019 Not a person with a disability 42 33 14 7 4 0 0 75 11 2350
2018 Person with a disability 39 24 16 20 1 0 0 62 21 56
2018 Not a person with a disability 35 37 14 10 4 0 0 72 14 1692
2017 Person with a disability 27 35 19 12 8 0 0 62 20 66
2017 Not a person with a disability 37 37 13 8 4 0 0 74 12 2249

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 27 41 12 12 5 3 0 70 17 96
2019 Not a person with a disability 33 40 15 8 3 0 0 73 11 2322
2018 Person with a disability 25 24 17 17 18 0 0 48 35 56
2018 Not a person with a disability 25 39 18 13 5 0 1 64 18 1697
2017 Person with a disability 18 45 14 12 12 0 0 63 24 66
2017 Not a person with a disability 29 40 16 10 5 0 1 69 15 2252
2011 Person with a disability 26 32 19 11 9 2 0 59 21 90
2011 Not a person with a disability 32 41 14 8 3 1 1 74 12 2901

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 19 37 23 10 7 1 2 58 18 95
2019 Not a person with a disability 24 44 19 8 3 2 1 69 12 2346
2018 Person with a disability 21 24 27 14 12 2 0 46 26 56
2018 Not a person with a disability 19 40 23 10 5 3 0 60 15 1703
2017 Person with a disability 12 35 19 25 5 5 0 49 31 66
2017 Not a person with a disability 21 39 21 10 5 4 0 63 15 2257

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 38 34 11 8 7 2 0 73 16 97
2019 Not a person with a disability 48 29 12 7 3 0 0 78 10 2343
2018 Person with a disability 27 28 23 17 4 0 0 55 22 55
2018 Not a person with a disability 42 34 12 7 4 0 1 76 11 1698
2017 Person with a disability 35 36 13 4 12 0 0 71 16 66
2017 Not a person with a disability 42 33 13 8 3 1 1 76 11 2249
2011 Person with a disability 36 22 10 15 17 1 0 58 32 90
2011 Not a person with a disability 39 36 11 7 4 0 1 77 12 2899

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 34 29 15 13 8 2 0 64 21 94
2019 Not a person with a disability 32 35 18 9 5 0 0 68 14 2347
2018 Person with a disability 18 30 20 20 12 0 0 48 32 55
2018 Not a person with a disability 27 35 20 12 6 0 1 62 18 1707
2017 Person with a disability 17 31 29 7 13 0 3 49 20 66
2017 Not a person with a disability 26 41 19 9 4 0 1 68 13 2254
2011 Person with a disability 27 34 10 14 13 1 0 62 27 90
2011 Not a person with a disability 25 39 19 10 6 0 1 65 16 2905
2008 Person with a disability 21 38 16 11 12 0 2 60 23 111
2008 Not a person with a disability 21 35 23 13 7 0 1 57 20 2910

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 59 16 7 7 7 2 1 78 14 97
2019 Not a person with a disability 57 21 8 4 3 3 3 83 8 2341
2017 Person with a disability 43 18 15 8 13 3 0 63 22 66
2017 Not a person with a disability 46 25 9 6 5 5 5 78 11 2252
2011 Person with a disability 47 19 10 11 10 1 2 68 21 90
2011 Not a person with a disability 45 29 10 5 5 3 4 79 10 2899

Mobility and retention

Question 54. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2019 Person with a disability 32 34 34 97
2019 Not a person with a disability 18 52 30 2354
2018 Person with a disability 30 44 26 56
2018 Not a person with a disability 15 56 29 1705
2017 Person with a disability 25 47 28 66
2017 Not a person with a disability 15 56 29 2255
2011 Person with a disability 25 40 36 90
2011 Not a person with a disability 16 51 33 2907

Question 55. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2019 Person with a disability 11 5 32 3 44 6 29
2019 Not a person with a disability 22 14 21 10 27 6 395
2018 Person with a disability 5 32 52 0 11 0 19
2018 Not a person with a disability 23 19 29 14 9 6 279
2017 Person with a disability 30 5 46 11 7 0 17
2017 Not a person with a disability 30 17 16 16 14 6 337
2011 Person with a disability 18 21 20 18 9999 23 22
2011 Not a person with a disability 25 10 26 22 9999 16 470
Top of Page

Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 37 41 9 9 5 0 0 78 14 96
2019 Not a person with a disability 42 38 12 6 2 0 0 80 8 2342
2018 Person with a disability 39 48 8 4 0 0 0 88 4 55
2018 Not a person with a disability 40 42 10 6 2 0 0 82 7 1705
2017 Person with a disability 29 41 17 7 5 0 0 70 12 66
2017 Not a person with a disability 37 44 11 6 3 0 0 80 9 2258
2011 Person with a disability 32 41 14 5 8 0 0 73 13 90
2011 Not a person with a disability 37 41 11 6 4 1 0 79 10 2908
2008 Person with a disability 46 31 11 7 2 3 0 80 9 113
2008 Not a person with a disability 47 38 8 4 2 0 0 85 7 2910

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 30 35 21 10 5 0 0 65 15 97
2019 Not a person with a disability 30 42 16 8 3 1 0 73 11 2349
2018 Person with a disability 22 50 19 7 1 0 0 73 8 55
2018 Not a person with a disability 22 42 19 12 4 1 0 65 16 1698
2017 Person with a disability 17 50 10 16 3 3 0 70 20 66
2017 Not a person with a disability 19 41 21 13 6 1 0 61 19 2252
2011 Person with a disability 19 32 12 14 23 0 0 51 38 90
2011 Not a person with a disability 18 36 16 16 13 1 0 54 29 2905

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 13 26 31 23 6 0 0 30 40 96
2019 Not a person with a disability 7 25 39 20 8 1 1 28 33 2348
2018 Person with a disability 15 30 31 20 4 0 1 24 45 55
2018 Not a person with a disability 11 30 36 17 4 1 1 22 41 1701
2017 Person with a disability 20 27 35 11 2 0 7 13 50 64
2017 Not a person with a disability 10 27 38 16 7 0 2 24 37 2251
2011 Person with a disability 27 26 30 10 6 0 1 16 54 89
2011 Not a person with a disability 15 29 33 15 6 1 2 21 45 2894
2008 Person with a disability 15 23 40 18 4 0 1 22 38 113
2008 Not a person with a disability 8 25 36 20 8 0 3 29 34 2902

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 10 14 27 32 15 0 2 48 25 96
2019 Not a person with a disability 6 15 29 28 17 2 2 48 22 2338
2018 Person with a disability 5 29 30 27 6 2 2 34 35 55
2018 Not a person with a disability 10 20 31 24 12 2 1 37 31 1695
2017 Person with a disability 13 26 18 25 6 2 9 35 44 65
2017 Not a person with a disability 9 19 29 24 13 2 3 40 29 2238
2011 Person with a disability 30 24 19 14 8 3 2 23 57 89
2011 Not a person with a disability 18 25 26 16 10 2 3 27 45 2890
2008 Person with a disability 11 23 23 27 14 2 0 42 34 112
2008 Not a person with a disability 7 16 28 28 16 2 4 46 24 2906

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 16 25 30 22 5 3 0 27 42 97
2019 Not a person with a disability 15 26 30 16 9 2 2 26 43 2344
2018 Person with a disability 13 31 34 13 8 0 1 22 44 56
2018 Not a person with a disability 21 26 30 15 6 1 1 22 48 1692
2017 Person with a disability 13 38 29 11 0 0 8 12 56 66
2017 Not a person with a disability 18 26 28 15 7 2 4 23 47 2248
2011 Person with a disability 27 25 18 14 8 6 3 24 56 88
2011 Not a person with a disability 17 24 29 16 8 2 4 26 44 2892
2008 Person with a disability 19 24 29 16 11 0 1 27 44 113
2008 Not a person with a disability 14 22 29 19 10 1 4 31 38 2895

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 10 7 29 37 17 0 0 54 17 97
2019 Not a person with a disability 4 13 35 29 16 1 1 46 17 2334
2018 Person with a disability 10 23 36 23 6 0 2 29 34 56
2018 Not a person with a disability 7 17 37 27 10 1 2 38 25 1693
2017 Person with a disability 10 25 34 21 4 0 5 27 37 65
2017 Not a person with a disability 6 14 35 28 13 1 3 43 21 2242
2011 Person with a disability 16 16 32 22 12 1 1 35 32 89
2011 Not a person with a disability 7 15 34 29 12 1 3 42 23 2897
2008 Person with a disability 9 21 30 26 12 0 2 38 31 112
2008 Not a person with a disability 5 14 34 30 13 0 3 45 19 2897

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 21 23 22 21 11 1 2 32 45 96
2019 Not a person with a disability 12 19 29 21 15 2 2 37 33 2342
2018 Person with a disability 31 25 27 9 6 2 1 16 57 56
2018 Not a person with a disability 19 25 29 17 7 1 2 25 46 1701
2017 Person with a disability 18 30 29 11 4 2 7 16 52 65
2017 Not a person with a disability 12 23 29 19 11 1 4 32 37 2248
2011 Person with a disability 35 19 13 20 8 2 3 30 56 89
2011 Not a person with a disability 17 24 28 17 10 1 4 28 43 2899
2008 Person with a disability 13 20 32 24 9 1 1 33 34 112
2008 Not a person with a disability 11 23 29 20 13 1 4 34 35 2897

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 6 12 19 34 22 0 6 60 20 96
2019 Not a person with a disability 3 9 22 32 26 3 4 63 13 2333
2018 Person with a disability 12 17 15 29 24 1 3 55 30 55
2018 Not a person with a disability 6 11 26 31 20 3 3 55 17 1684
2017 Person with a disability 6 8 39 29 11 0 8 43 15 65
2017 Not a person with a disability 3 9 20 33 24 4 7 64 14 2243
2011 Person with a disability 8 18 23 34 11 2 5 48 27 87
2011 Not a person with a disability 4 8 22 32 24 3 8 62 14 2893
2008 Person with a disability 6 14 19 34 20 3 4 58 21 112
2008 Not a person with a disability 4 9 23 31 22 2 7 60 15 2896

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 17 23 34 12 12 2 0 25 40 97
2019 Not a person with a disability 14 24 30 17 11 2 2 29 39 2336
2018 Person with a disability 18 31 22 16 7 3 2 25 52 56
2018 Not a person with a disability 20 27 30 14 5 2 2 20 49 1700
2017 Person with a disability 20 28 34 7 0 2 9 8 54 65
2017 Not a person with a disability 17 27 30 13 7 2 4 21 47 2249

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 21 13 34 17 12 2 1 29 35 97
2019 Not a person with a disability 7 17 31 26 16 1 2 43 25 2345

Question 40. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 16 26 24 24 10 1 0 42 34 96
2019 Not a person with a disability 16 32 24 17 7 3 0 50 26 2337

Respectful workplace

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 33 30 15 12 8 0 1 64 20 95
2019 Not a person with a disability 48 29 9 9 4 0 0 77 13 2345
2018 Person with a disability 26 37 10 17 8 2 0 64 26 54
2018 Not a person with a disability 40 31 11 11 6 1 0 72 17 1698
2017 Person with a disability 36 30 7 10 15 2 0 67 26 66
2017 Not a person with a disability 41 33 11 9 6 1 1 75 14 2257

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 50 33 6 6 5 0 0 83 11 96
2019 Not a person with a disability 52 33 8 5 2 0 0 86 7 2345
2018 Person with a disability 38 44 11 4 3 1 0 82 7 56
2018 Not a person with a disability 46 38 7 6 2 0 0 85 9 1702
2017 Person with a disability 48 34 6 6 6 0 0 82 12 66
2017 Not a person with a disability 45 39 8 5 2 0 0 85 8 2252

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 33 38 19 5 4 0 2 73 9 96
2019 Not a person with a disability 46 37 10 5 2 0 0 84 6 2345
2018 Person with a disability 36 39 16 6 3 1 0 75 9 56
2018 Not a person with a disability 39 43 11 4 2 1 0 83 6 1704

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 41 30 15 8 5 1 0 71 13 97
2019 Not a person with a disability 41 39 12 4 2 2 0 81 6 2337
2018 Person with a disability 39 40 6 16 0 0 0 78 16 55
2018 Not a person with a disability 38 41 14 4 1 1 0 80 6 1686
2017 Person with a disability 24 45 11 11 6 3 0 71 18 65
2017 Not a person with a disability 39 42 12 3 2 2 0 83 5 2251
2011 Person with a disability 27 33 13 9 15 2 0 62 25 89
2011 Not a person with a disability 32 39 16 6 4 3 0 73 10 2901

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 36 39 14 5 4 3 0 77 9 97
2019 Not a person with a disability 42 33 16 4 1 4 1 78 6 2336
2018 Person with a disability 41 34 13 6 2 5 0 79 7 55
2018 Not a person with a disability 34 37 18 5 2 3 0 73 8 1688
2017 Person with a disability 31 30 18 7 7 6 0 65 16 66
2017 Not a person with a disability 35 35 17 4 2 6 1 75 7 2249

Question 50. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 50 31 7 7 6 0 0 80 13 96
2019 Not a person with a disability 56 31 7 3 2 0 0 88 5 2346
2018 Person with a disability 41 30 18 7 4 0 0 71 11 53
2018 Not a person with a disability 48 36 10 4 2 0 0 84 6 1683
2017 Person with a disability 26 47 14 6 8 0 0 73 14 65
2017 Not a person with a disability 47 39 8 4 2 0 0 86 6 2256
2011 Person with a disability 28 26 20 9 17 0 0 54 26 89
2011 Not a person with a disability 37 37 14 7 5 0 0 74 12 2901
2008 Person with a disability 36 26 14 16 7 1 0 63 22 113
2008 Not a person with a disability 38 39 11 7 4 0 0 77 11 2908

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 24 32 21 10 9 1 3 58 20 96
2019 Not a person with a disability 29 30 17 9 5 5 4 65 15 2345
2018 Person with a disability 15 32 28 15 8 3 0 48 23 55
2018 Not a person with a disability 19 33 22 11 7 6 3 57 20 1703
2017 Person with a disability 19 31 10 14 17 3 6 55 34 66
2017 Not a person with a disability 23 31 19 9 7 6 4 60 19 2253

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 29 37 13 13 7 1 0 66 20 97
2019 Not a person with a disability 30 35 16 10 4 4 2 69 15 2345
2018 Person with a disability 35 32 9 11 9 3 1 70 20 56
2018 Not a person with a disability 26 34 17 13 6 3 1 63 20 1697
2017 Person with a disability 17 31 16 17 11 8 0 52 30 65
2017 Not a person with a disability 29 34 16 11 5 4 1 67 16 2251
2011 Person with a disability 16 30 15 17 17 1 4 48 37 90
2011 Not a person with a disability 29 31 15 11 7 5 2 64 20 2904
2008 Person with a disability 25 30 16 10 16 4 0 57 27 113
2008 Not a person with a disability 27 32 14 13 8 5 2 63 22 2908

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 27 33 27 8 5 0 0 60 13 97
2019 Not a person with a disability 32 35 20 7 3 3 0 70 10 2339
2018 Person with a disability 18 39 31 7 3 2 0 58 10 56
2018 Not a person with a disability 24 36 26 9 3 2 0 61 12 1701

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 17 19 25 16 18 6 0 38 35 96
2019 Not a person with a disability 20 21 21 14 10 12 2 48 28 2342
2018 Person with a disability 11 21 20 22 17 7 2 35 43 56
2018 Not a person with a disability 15 22 21 17 13 10 2 42 34 1698
2017 Person with a disability 5 15 25 12 26 14 3 24 46 65
2017 Not a person with a disability 12 21 22 15 13 15 3 40 34 2254
2011 Person with a disability 8 5 20 17 43 4 2 14 65 90
2011 Not a person with a disability 11 19 21 17 16 13 3 37 39 2903

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 31 50 5 8 6 0 0 81 15 97
2019 Not a person with a disability 39 42 6 10 3 0 0 81 13 2349
2017 Person with a disability 24 47 2 23 5 0 0 71 27 66
2017 Not a person with a disability 29 49 6 12 5 0 0 77 17 2257
2011 Person with a disability 35 31 4 13 17 0 0 67 30 90
2011 Not a person with a disability 41 44 5 8 3 0 0 85 10 2901
2008 Person with a disability 42 40 5 8 4 0 0 82 13 113
2008 Not a person with a disability 47 42 4 6 1 0 0 89 8 2910

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 47 33 8 10 1 0 0 80 11 97
2019 Not a person with a disability 53 33 5 6 2 0 0 86 8 2347
2017 Person with a disability 39 38 6 12 6 0 0 77 18 66
2017 Not a person with a disability 49 37 6 6 3 0 0 85 9 2258
2011 Person with a disability 42 35 7 10 8 0 0 76 17 90
2011 Not a person with a disability 51 35 6 6 3 0 0 86 9 2897

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 48 42 4 6 0 0 0 91 6 96
2019 Not a person with a disability 57 32 7 3 1 0 0 89 5 2333
2017 Person with a disability 41 40 3 11 3 0 2 83 14 65
2017 Not a person with a disability 54 36 6 4 1 0 0 90 4 2252

Use of official languages

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 67 22 5 7 0 0 0 88 7 97
2019 Not a person with a disability 63 19 6 7 4 0 2 84 11 2352
2017 Person with a disability 62 21 8 7 1 0 2 84 8 66
2017 Not a person with a disability 61 20 6 7 4 0 1 82 12 2256
2011 Person with a disability 47 29 6 12 5 1 0 77 17 90
2011 Not a person with a disability 67 16 5 6 4 0 2 84 11 2900
2008 Person with a disability 65 15 11 4 4 0 1 81 8 112
2008 Not a person with a disability 68 16 5 6 4 0 1 85 10 2908

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 60 31 4 3 2 0 0 91 5 96
2019 Not a person with a disability 61 18 8 5 4 0 3 82 10 2344
2017 Person with a disability 62 12 8 8 4 0 8 80 12 66
2017 Not a person with a disability 60 20 7 6 4 0 3 83 10 2258
2011 Person with a disability 57 16 6 11 7 0 4 76 18 90
2011 Not a person with a disability 63 15 6 5 5 0 5 83 11 2901
2008 Person with a disability 59 15 6 9 4 4 3 79 14 113
2008 Not a person with a disability 59 15 6 6 6 1 7 80 13 2905

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 79 15 3 3 0 0 1 95 3 95
2019 Not a person with a disability 77 11 4 2 3 0 3 90 5 2341
2017 Person with a disability 72 13 4 4 0 0 6 92 4 66
2017 Not a person with a disability 75 14 4 2 3 0 3 91 5 2251
2011 Person with a disability 77 5 4 5 9 0 0 83 14 89
2011 Not a person with a disability 74 12 4 2 4 0 5 90 7 2902
2008 Person with a disability 68 9 7 5 5 2 4 82 10 113
2008 Not a person with a disability 75 8 4 3 4 0 6 89 7 2908

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 40 26 21 4 2 2 4 71 7 97
2019 Not a person with a disability 39 26 15 6 3 9 2 73 10 2352

Collective agreements and terms and conditions of employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 33 52 5 3 5 2 1 87 8 97
2019 Not a person with a disability 35 47 10 5 1 0 1 84 6 2351

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 58 21 7 2 5 6 1 85 7 97
2019 Not a person with a disability 56 26 10 2 1 4 2 86 3 2352

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 18 82 97
2019 Not a person with a disability 7 93 2351
2018 Person with a disability 20 80 56
2018 Not a person with a disability 9 91 1705

Question 59a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 35 65 16
2019 Not a person with a disability 57 43 166
2018 Person with a disability 53 47 11
2018 Not a person with a disability 50 50 154

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 66 34 16
2019 Not a person with a disability 50 50 166

Question 59c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 0 100 11
2018 Not a person with a disability 7 93 154

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 0 100 16
2019 Not a person with a disability 0 100 166
2018 Person with a disability 0 100 11
2018 Not a person with a disability 0 100 154

Question 59f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 0 100 11
2018 Not a person with a disability 3 97 154

Question 59g. From whom did you experience harassment on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 0 100 11
2018 Not a person with a disability 4 96 154

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 30 70 16
2019 Not a person with a disability 33 67 165

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 58 42 16
2019 Not a person with a disability 32 68 165

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 30 70 16
2019 Not a person with a disability 41 59 165

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 58 42 16
2019 Not a person with a disability 27 73 165
2018 Person with a disability 55 45 10
2018 Not a person with a disability 36 64 154

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 42 58 16
2019 Not a person with a disability 51 49 165
2018 Person with a disability 49 51 10
2018 Not a person with a disability 46 54 154

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 0 100 10
2018 Not a person with a disability 0 100 154

Question 60i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 0 100 10
2018 Not a person with a disability 7 93 154

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 64 36 16
2019 Not a person with a disability 50 50 165
2018 Person with a disability 54 46 10
2018 Not a person with a disability 44 56 154

Question 60m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 0 100 10
2018 Not a person with a disability 13 87 154

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 53 47 16
2019 Not a person with a disability 47 53 165
2018 Person with a disability 52 48 11
2018 Not a person with a disability 56 44 153

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 51 49 16
2019 Not a person with a disability 19 81 165

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 42 58 16
2019 Not a person with a disability 13 87 165

Question 61e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 0 100 11
2018 Not a person with a disability 9 91 153

Question 61f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 0 100 16
2019 Not a person with a disability 3 97 165

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 0 100 16
2019 Not a person with a disability 29 71 160

Question 62i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 25 75 16
2019 Not a person with a disability 6 94 160

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 61 39 16
2019 Not a person with a disability 32 68 160

Question 62k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 26 74 16
2019 Not a person with a disability 9 91 160

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 19 81 97
2019 Not a person with a disability 10 90 2351

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 12 13 27 5 7 17 19 38 19 97
2019 Not a person with a disability 20 13 19 5 3 30 10 54 15 2351
2018 Person with a disability 9 26 28 4 12 12 9 44 20 55
2018 Not a person with a disability 15 15 21 6 4 32 7 49 16 1701
2017 Person with a disability 5 19 13 7 15 30 10 40 37 66
2017 Not a person with a disability 15 14 19 5 4 33 10 51 15 2257

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 27 32 20 4 6 10 2 66 12 97
2019 Not a person with a disability 35 27 18 4 3 12 1 71 8 2350
2018 Person with a disability 19 41 22 4 9 4 0 63 14 55
2018 Not a person with a disability 25 28 23 7 4 12 1 61 12 1700
2017 Person with a disability 17 33 14 7 12 16 0 60 23 66
2017 Not a person with a disability 26 30 20 5 3 14 2 66 10 2256
2011 Person with a disability 20 26 27 8 15 3 1 48 24 89
2011 Not a person with a disability 29 33 19 6 4 10 0 69 10 2897

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 15 85 97
2019 Not a person with a disability 4 96 2349
2018 Person with a disability 17 83 56
2018 Not a person with a disability 4 96 1703

Question 67a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 31 69 16
2019 Not a person with a disability 41 59 99

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 0 100 16
2019 Not a person with a disability 0 100 99
2018 Person with a disability 0 100 11
2018 Not a person with a disability 0 100 73

Question 67g. From whom did you experience discrimination on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 0 100 11
2018 Not a person with a disability 12 88 73

Question 68a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 0 100 11
2018 Not a person with a disability 22 78 73

Question 68b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 0 100 11
2018 Not a person with a disability 27 73 73

Question 68c. Please indicate the type of discrimination you experienced. Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 0 100 16
2019 Not a person with a disability 10 90 97
2018 Person with a disability 0 100 11
2018 Not a person with a disability 10 90 73

Question 68e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 30 70 16
2019 Not a person with a disability 25 75 97

Question 68f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 46 54 11
2018 Not a person with a disability 44 56 73

Question 68i. Please indicate the type of discrimination you experienced. Marital status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 0 100 11
2018 Not a person with a disability 6 94 73

Question 68j. Please indicate the type of discrimination you experienced. Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 0 100 11
2018 Not a person with a disability 12 88 73

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 0 100 11
2018 Not a person with a disability 0 100 73

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 0 100 16
2019 Not a person with a disability 0 100 97
2018 Person with a disability 0 100 11
2018 Not a person with a disability 0 100 73

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 31 69 16
2019 Not a person with a disability 20 80 97

Question 69h. What action(s) did you take to address the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 0 100 11
2018 Not a person with a disability 7 93 73

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 42 58 16
2019 Not a person with a disability 63 37 97

Question 70h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 0 100 10
2018 Not a person with a disability 15 85 71

Question 70m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 0 100 10
2018 Not a person with a disability 0 100 71

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 8 92 97
2019 Not a person with a disability 6 94 2348

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 10 17 28 3 6 24 12 42 14 97
2019 Not a person with a disability 21 13 19 3 2 33 10 59 8 2342
2018 Person with a disability 12 21 30 4 7 21 6 46 14 56
2018 Not a person with a disability 15 14 24 3 2 35 7 51 8 1702
2017 Person with a disability 4 16 16 4 8 43 9 41 25 66
2017 Not a person with a disability 14 14 20 2 2 39 8 54 7 2254

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 24 34 21 5 6 10 0 65 12 97
2019 Not a person with a disability 37 27 17 3 2 13 1 74 6 2345
2018 Person with a disability 22 32 22 5 6 14 0 62 13 56
2018 Not a person with a disability 27 28 24 4 2 15 1 64 7 1702
2017 Person with a disability 9 35 18 7 6 25 0 58 18 66
2017 Not a person with a disability 27 29 19 3 2 19 2 70 6 2253
2011 Person with a disability 25 22 29 8 6 8 1 52 16 90
2011 Not a person with a disability 34 34 16 2 1 11 0 77 4 2905

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 42 58 96
2019 Not a person with a disability 9 91 2352
2017 Person with a disability 49 51 66
2017 Not a person with a disability 9 91 2255

Question 80. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 89 11 42
2019 Not a person with a disability 80 20 207
2017 Person with a disability 78 22 34
2017 Not a person with a disability 75 25 196

Question 81. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 39 44 7 7 3 0 0 83 9 38
2019 Not a person with a disability 55 35 4 5 2 0 1 90 6 162
2017 Person with a disability 27 58 7 4 4 0 0 85 8 27
2017 Not a person with a disability 53 36 6 3 1 1 0 89 4 146
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 30. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 65 18 7 2 6 2 0 85 8 97
2019 Not a person with a disability 61 23 9 3 3 1 0 85 6 2352
2018 Person with a disability 52 19 11 7 11 0 0 71 18 56
2018 Not a person with a disability 51 27 12 5 4 1 0 78 9 1691
2017 Person with a disability 40 29 12 7 8 3 2 72 16 66
2017 Not a person with a disability 51 27 11 5 4 2 0 79 9 2255

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 4 42 19 14 15 6 0 49 31 21
2019 Not a person with a disability 11 42 21 16 4 3 3 56 21 498

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 13 39 15 24 6 2 0 53 32 96
2019 Not a person with a disability 18 37 22 12 4 6 0 59 17 2342
2018 Person with a disability 12 35 9 27 14 3 1 48 42 56
2018 Not a person with a disability 11 28 28 18 9 6 0 42 29 1705
2017 Person with a disability 6 16 12 30 22 12 2 26 61 66
2017 Not a person with a disability 10 29 25 16 10 10 0 43 29 2256

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 18 28 20 20 11 2 0 48 32 96
2019 Not a person with a disability 25 37 19 12 5 2 0 63 17 2346
2018 Person with a disability 12 30 25 18 12 3 0 44 30 56
2018 Not a person with a disability 19 33 23 15 7 3 0 53 23 1704
2017 Person with a disability 6 30 22 18 19 4 0 38 39 66
2017 Not a person with a disability 18 37 20 14 7 4 0 57 21 2252

Work-related stress

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 34 30 18 16 2 0 0 64 18 96
2019 Not a person with a disability 48 29 14 5 4 0 1 78 9 2350
2018 Person with a disability 26 27 19 4 22 0 2 54 27 56
2018 Not a person with a disability 42 29 17 7 4 0 1 72 11 1704
2017 Person with a disability 28 25 18 13 11 2 3 56 25 65
2017 Not a person with a disability 43 31 14 7 4 0 2 75 11 2253

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 21 31 22 13 14 0 0 51 27 97
2019 Not a person with a disability 21 30 27 13 8 0 0 52 21 2348
2018 Person with a disability 11 22 28 26 11 1 0 34 38 56
2018 Not a person with a disability 13 29 29 17 11 0 0 42 28 1707
2017 Person with a disability 12 26 28 18 15 0 2 39 33 65
2017 Not a person with a disability 17 29 28 17 9 0 1 46 26 2255

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 27 35 16 9 11 0 2 63 21 96
2019 Not a person with a disability 30 34 22 9 4 0 1 65 13 2341
2018 Person with a disability 15 34 14 21 12 1 3 51 34 56
2018 Not a person with a disability 20 32 26 14 6 1 1 53 20 1702
2017 Person with a disability 14 30 21 21 10 0 3 46 33 66
2017 Not a person with a disability 23 33 23 13 6 0 2 57 19 2250

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 20 24 25 13 16 2 0 45 30 95
2019 Not a person with a disability 22 26 23 15 12 0 0 49 28 2348
2018 Person with a disability 14 18 17 22 26 3 0 33 49 56
2018 Not a person with a disability 15 24 24 20 16 1 1 40 36 1697
2017 Person with a disability 5 26 17 26 21 0 5 33 50 64
2017 Not a person with a disability 18 26 23 18 12 1 1 45 31 2257

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 51 26 13 5 5 0 0 77 10 94
2019 Not a person with a disability 46 28 13 6 4 0 3 77 10 2338
2018 Person with a disability 29 27 27 2 7 2 7 61 9 56
2018 Not a person with a disability 38 28 17 8 5 0 3 69 14 1700
2017 Person with a disability 30 25 15 11 11 2 6 60 24 66
2017 Not a person with a disability 37 30 16 7 4 1 5 71 12 2256

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 29 33 21 6 12 0 0 62 18 97
2019 Not a person with a disability 36 31 18 8 6 0 1 68 14 2343
2018 Person with a disability 21 26 23 12 15 1 2 48 28 56
2018 Not a person with a disability 29 31 21 11 7 1 1 60 18 1705
2017 Person with a disability 20 35 16 13 13 2 2 56 27 66
2017 Not a person with a disability 31 32 21 10 5 0 1 63 15 2250

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 23 32 31 6 8 0 0 55 14 97
2019 Not a person with a disability 32 34 22 8 3 1 1 67 11 2345
2018 Person with a disability 25 22 27 16 6 2 1 49 23 56
2018 Not a person with a disability 20 34 27 11 6 1 1 55 17 1698
2017 Person with a disability 19 29 28 12 6 0 6 51 19 66
2017 Not a person with a disability 24 34 23 12 6 1 1 59 18 2250

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 22 27 28 15 6 0 1 50 21 97
2019 Not a person with a disability 24 33 24 12 6 1 1 57 18 2346
2018 Person with a disability 7 31 21 15 24 2 0 39 40 56
2018 Not a person with a disability 14 31 27 17 10 1 1 46 27 1694
2017 Person with a disability 12 29 22 25 10 0 2 42 36 66
2017 Not a person with a disability 17 31 26 16 8 0 1 48 25 2248

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 29 25 29 8 7 0 1 55 15 97
2019 Not a person with a disability 31 32 20 11 5 0 1 64 16 2342
2018 Person with a disability 18 29 26 10 15 1 2 48 25 55
2018 Not a person with a disability 22 33 23 14 7 0 1 56 21 1697
2017 Person with a disability 21 27 20 23 7 0 2 49 31 66
2017 Not a person with a disability 24 33 23 12 7 0 1 58 19 2252

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 40 30 13 8 9 0 0 70 17 97
2019 Not a person with a disability 41 28 15 8 6 1 1 71 14 2340

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 28 41 18 5 7 1 0 70 12 96
2019 Not a person with a disability 37 34 17 7 3 0 1 72 11 2339
2018 Person with a disability 23 22 25 17 9 2 2 47 27 56
2018 Not a person with a disability 29 34 22 10 5 0 1 63 15 1690
2017 Person with a disability 28 15 27 20 8 2 2 44 28 65
2017 Not a person with a disability 30 32 21 10 4 1 1 64 15 2248

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 57 19 14 7 3 0 1 76 9 97
2019 Not a person with a disability 64 23 9 2 1 0 1 88 4 2335
2018 Person with a disability 55 18 16 3 3 1 4 77 6 56
2018 Not a person with a disability 60 25 8 3 1 0 1 87 4 1693
2017 Person with a disability 51 21 10 7 9 0 2 73 17 66
2017 Not a person with a disability 62 24 9 2 1 0 2 88 3 2259

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 57 22 10 6 3 0 1 80 9 96
2019 Not a person with a disability 79 10 3 1 1 1 6 95 1 2332
2018 Person with a disability 54 21 12 5 6 1 2 76 12 56
2018 Not a person with a disability 79 12 3 1 1 1 4 95 2 1692

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 64 13 9 3 6 1 4 81 10 97
2019 Not a person with a disability 80 9 5 2 2 1 2 91 4 2340
2018 Person with a disability 58 18 9 4 6 1 5 81 10 56
2018 Not a person with a disability 75 11 5 2 2 2 3 90 4 1693
2017 Person with a disability 62 16 10 0 6 2 5 83 7 66
2017 Not a person with a disability 79 10 4 2 2 1 2 91 4 2256

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 55 32 6 2 2 0 3 90 3 97
2019 Not a person with a disability 58 27 9 3 2 0 1 86 4 2341
2018 Person with a disability 49 37 4 5 4 0 2 87 9 56
2018 Not a person with a disability 54 29 10 4 2 0 1 84 5 1705
2017 Person with a disability 49 33 14 3 2 0 0 82 5 66
2017 Not a person with a disability 56 29 9 3 2 0 2 86 5 2253

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 51 20 11 8 6 0 4 73 15 97
2019 Not a person with a disability 63 19 9 4 3 1 1 84 7 2334
2018 Person with a disability 51 16 15 11 3 0 3 69 15 56
2018 Not a person with a disability 55 23 11 6 4 0 1 78 10 1702
2017 Person with a disability 56 23 9 6 6 0 0 79 12 66
2017 Not a person with a disability 60 21 10 5 3 0 1 82 8 2255

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 61 11 3 1 1 0 24 94 2 95
2019 Not a person with a disability 61 12 5 1 1 1 20 92 2 2332
2018 Person with a disability 53 10 7 0 0 0 30 90 0 56
2018 Not a person with a disability 53 14 6 2 1 0 25 90 3 1691
2017 Person with a disability 55 9 3 0 1 0 31 93 2 66
2017 Not a person with a disability 55 12 5 1 0 0 26 91 2 2252

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 67 17 4 1 2 0 10 93 3 96
2019 Not a person with a disability 72 17 5 1 1 1 4 93 2 2329
2018 Person with a disability 70 12 9 0 1 0 9 89 2 56
2018 Not a person with a disability 68 19 6 1 1 0 5 92 2 1698
2017 Person with a disability 70 9 11 0 0 0 10 88 0 66
2017 Not a person with a disability 69 17 5 2 1 1 6 92 2 2249

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 53 19 10 4 6 1 7 78 11 96
2019 Not a person with a disability 65 19 8 3 3 1 2 86 6 2340
2018 Person with a disability 53 21 8 8 5 1 4 78 13 56
2018 Not a person with a disability 56 23 10 4 4 0 1 81 8 1704
2017 Person with a disability 43 23 6 9 13 3 3 70 24 66
2017 Not a person with a disability 53 25 10 5 4 1 2 80 9 2258

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 49 26 14 8 2 1 1 76 10 97
2019 Not a person with a disability 61 24 9 2 1 0 2 87 4 2340
2018 Person with a disability 40 31 17 5 6 0 2 72 11 55
2018 Not a person with a disability 56 28 10 3 1 0 2 86 4 1703
2017 Person with a disability 39 36 11 3 5 0 6 80 9 66
2017 Not a person with a disability 56 27 10 2 1 0 3 86 3 2253

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 13 26 40 17 4 0 0 39 21 97
2019 Not a person with a disability 18 36 32 11 2 0 0 54 14 2354
2018 Person with a disability 6 22 39 30 3 0 0 28 33 55
2018 Not a person with a disability 11 34 37 14 3 0 0 46 17 1710
2017 Person with a disability 3 21 47 19 10 0 0 24 29 66
2017 Not a person with a disability 10 32 38 14 5 0 0 43 19 2258

Question 76. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 14 24 35 17 9 0 0 27 39 97
2019 Not a person with a disability 6 14 40 27 13 0 0 40 20 2338
2018 Person with a disability 22 32 25 17 4 0 0 21 54 56
2018 Not a person with a disability 6 19 41 25 9 0 0 34 24 1689
2017 Person with a disability 23 25 38 10 2 0 2 12 49 66
2017 Not a person with a disability 5 18 41 26 11 0 0 36 23 2248
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Compensation

Pay or other compensation issues

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 50 27 8 0 1 10 3 58 42 97
2019 Not a person with a disability 58 25 7 2 1 7 2 63 37 2348
2018 Person with a disability 68 7 8 7 2 6 2 74 26 56
2018 Not a person with a disability 68 17 5 2 1 6 1 73 27 1707
2017 Person with a disability 58 13 8 3 3 13 2 67 33 66
2017 Not a person with a disability 67 16 5 1 1 9 1 74 26 2257

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 40 60 37
2019 Not a person with a disability 40 60 821

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 68 32 37
2019 Not a person with a disability 77 23 807
2018 Person with a disability 61 39 16
2018 Not a person with a disability 63 37 420

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 49 16 7 7 7 1 13 75 16 97
2019 Not a person with a disability 63 12 6 3 2 3 11 88 6 2342
2018 Person with a disability 57 13 10 5 6 1 8 77 12 56
2018 Not a person with a disability 68 8 5 3 2 2 12 89 6 1706

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 18 35 8 15 8 5 12 63 27 37
2019 Not a person with a disability 23 26 19 10 6 3 12 58 19 813
2018 Person with a disability 6 19 19 19 37 0 0 25 56 16
2018 Not a person with a disability 19 28 17 12 12 1 11 53 27 424
2017 Person with a disability 11 20 17 10 26 0 16 37 43 19
2017 Not a person with a disability 16 28 19 10 5 4 19 56 20 519

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 12 19 19 17 9 3 22 41 34 37
2019 Not a person with a disability 15 20 19 13 10 5 18 46 30 815
2018 Person with a disability 9 13 17 27 18 0 15 27 53 16
2018 Not a person with a disability 11 17 20 13 15 4 20 37 37 427
2017 Person with a disability 0 14 11 5 22 0 48 28 51 19
2017 Not a person with a disability 9 19 19 9 6 7 29 45 25 520
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