2019 Public Service Employee Survey Results by Theme for National Research Council Canada by Question 109. You indicated that you are a person with a disability. If you wish to provide further details, please select the box(es) that apply to you.

The results of the 2019 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 18 45 15 18 6 0 0 62 23 17
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 35 50 6 7 1 0 0 86 8 79
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) 35 49 0 16 0 0 0 84 16 19
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 32 49 9 7 2 0 0 81 10 77
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 31 54 10 4 1 0 0 85 5 54
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 35 42 4 17 2 0 0 77 19 42

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 21 31 9 22 18 0 0 52 39 17
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 30 45 8 11 5 0 0 75 17 77
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) 28 42 24 6 0 0 0 70 6 19
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 29 42 5 15 9 0 0 71 24 75
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 28 46 4 14 7 0 0 74 21 52
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 30 36 15 12 7 0 0 66 19 42

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 50 34 10 0 6 0 0 84 6 17
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 50 41 5 2 2 0 0 91 4 78
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) 68 26 6 0 0 0 0 94 0 19
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 46 43 6 2 3 0 0 89 5 76
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 44 46 5 1 3 0 0 91 4 53
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 58 31 7 2 3 0 0 88 5 42

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 27 44 12 12 6 0 0 71 18 17
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 36 50 8 5 1 0 0 86 6 79
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) 39 51 6 5 0 0 0 90 5 19
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 33 49 9 6 2 0 0 82 8 77
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 29 54 11 4 1 0 0 84 5 54
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 42 41 5 10 2 0 0 83 12 42

Question 51. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 17 34 21 10 18 0 0 51 28 17
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 44 29 19 4 2 1 0 74 7 78
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) 35 30 21 15 0 0 0 65 15 19
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 40 30 19 3 6 1 0 72 9 76
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 42 30 20 3 3 2 0 74 6 53
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 35 30 18 9 7 0 0 65 16 42

Question 52. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 6 51 15 10 18 0 0 57 28 17
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 39 33 19 5 3 0 0 73 8 79
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) 35 30 31 4 0 0 0 65 4 19
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 33 38 16 6 7 0 0 71 13 77
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 37 34 17 7 4 0 0 71 11 54
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 28 40 20 4 7 0 0 68 12 42

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 17 40 11 15 18 0 0 56 33 17
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 40 23 20 11 6 1 0 63 17 77
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) 42 21 28 4 5 0 0 63 10 18
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 35 26 17 13 8 1 0 62 21 76
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 37 24 18 13 6 1 0 62 20 53
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 34 28 19 9 10 0 0 62 19 41
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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 30 41 12 6 12 0 0 71 17 17
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 43 29 17 5 1 0 5 75 7 79
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) 44 36 20 0 0 0 0 80 0 19
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 40 29 15 7 3 0 5 73 10 77
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 38 27 18 9 1 0 7 70 11 54
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 45 36 14 0 5 0 0 81 5 42

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 47 20 11 16 6 0 0 67 22 17
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 53 27 13 4 2 1 0 81 6 79
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) 56 31 5 4 5 0 0 86 9 19
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 51 25 14 6 2 1 0 77 9 77
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 53 22 16 5 1 2 0 76 7 54
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 50 32 7 7 5 0 0 82 11 42

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 26 34 11 23 6 0 0 61 29 17
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 48 24 14 10 1 3 0 74 12 79
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) 46 25 25 5 0 0 0 70 5 19
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 44 26 11 14 2 3 0 72 17 77
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 44 25 13 13 2 4 0 72 15 54
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 46 26 14 12 2 0 0 72 14 42

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 42 25 5 16 12 0 0 67 28 17
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 60 19 13 8 1 0 0 78 9 79
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) 61 26 5 9 0 0 0 86 9 19
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 56 19 13 9 3 0 0 75 13 77
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 56 17 16 9 1 0 0 73 11 54
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 57 25 4 9 5 0 0 82 14 42

Senior management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 6 43 23 22 6 0 0 49 28 17
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 38 29 17 6 4 6 0 71 11 79
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) 45 9 30 4 11 0 0 55 15 19
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 30 36 16 10 3 6 0 70 14 77
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 35 36 13 8 3 5 0 74 12 54
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 29 24 26 9 7 4 0 56 17 42

Question 35. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 17 33 23 10 18 0 0 49 28 17
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 33 32 18 9 7 1 0 65 16 77
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) 39 20 19 10 11 0 0 60 21 19
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 28 35 19 9 8 1 0 63 18 75
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 31 36 16 11 7 0 0 67 18 52
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 29 27 23 7 12 2 0 57 20 42

Question 36. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 0 12 45 21 22 0 0 12 43 17
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 17 28 26 11 10 8 0 49 22 79
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) 19 32 28 6 15 0 0 51 21 19
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 13 24 29 14 11 8 0 41 27 77
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 17 25 27 13 9 9 0 46 24 54
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 10 28 32 11 17 2 0 39 29 42

Question 37. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 6 15 34 27 18 0 0 21 45 17
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 14 36 19 20 10 2 0 50 31 78
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) 14 37 18 20 11 0 0 51 31 19
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 12 31 22 22 11 2 0 44 34 76
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 12 31 22 23 9 3 0 45 33 53
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 12 34 20 19 15 0 0 46 33 42
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 17 40 0 32 12 0 0 56 44 17
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 32 37 15 8 8 0 0 69 16 78
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) 28 38 11 23 0 0 0 66 23 19
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 29 37 13 10 11 0 0 67 21 76
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 30 37 17 6 10 0 0 67 16 53
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 27 38 5 22 7 0 0 66 29 42

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 16 30 13 29 12 0 0 46 41 17
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 24 53 15 6 2 0 0 77 8 78
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) 39 35 26 0 0 0 0 74 0 19
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 19 52 13 12 5 0 0 71 16 76
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 18 58 14 8 3 0 0 76 11 53
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 30 36 17 12 5 0 0 66 17 42

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 35 37 6 16 6 0 0 72 22 17
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 38 34 16 9 2 1 0 73 11 79
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) 35 41 19 4 0 0 0 76 4 19
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 38 33 13 12 3 1 0 72 15 77
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 37 32 14 13 3 2 0 70 16 54
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 39 38 14 7 2 0 0 77 9 42

Job fit and development

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 17 35 15 12 22 0 0 52 34 17
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 31 44 2 20 3 0 0 75 23 79
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) 33 46 4 16 0 0 0 80 16 19
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 28 42 4 19 8 0 0 70 26 77
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 30 43 2 22 3 0 0 73 25 54
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 27 41 8 12 12 0 0 68 24 42

Question 44. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 0 20 20 39 22 0 0 20 61 17
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 24 20 17 22 12 6 0 47 35 79
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) 14 42 19 20 6 0 0 56 26 19
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 21 15 17 25 15 6 0 39 43 77
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 25 13 18 24 13 6 0 41 39 54
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 12 30 17 25 14 3 0 43 40 42

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 6 11 20 17 38 9 0 18 60 17
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 24 11 22 19 17 1 6 38 39 79
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) 15 24 30 22 10 0 0 39 31 19
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 23 9 19 18 23 3 6 34 44 77
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 26 9 20 18 18 1 8 38 41 54
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 15 16 24 19 23 4 0 31 44 42

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 51 5 16 16 6 0 6 60 23 17
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 30 37 19 4 6 0 4 69 11 79
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) 56 21 14 10 0 0 0 76 10 19
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 29 34 19 5 8 0 5 66 13 77
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 22 40 23 3 7 0 4 65 10 54
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 50 18 11 11 5 0 4 72 17 42

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 56 6 17 6 16 0 0 62 22 17
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 44 12 8 3 5 4 23 78 12 79
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) 58 9 5 6 6 0 16 80 13 19
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 44 12 10 4 7 4 20 73 14 77
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 44 11 7 3 6 6 23 77 12 54
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 50 11 12 5 9 0 13 70 16 42

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 20 30 23 16 12 0 0 50 28 17
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 40 28 18 4 4 0 6 72 9 79
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) 50 28 10 6 6 0 0 78 11 19
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 34 28 20 6 6 0 6 66 13 77
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 35 29 20 6 4 0 7 68 11 54
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 39 28 17 7 7 0 2 69 15 42

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 14 21 38 16 12 0 0 34 28 17
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 38 29 14 3 6 2 8 74 10 78
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) 39 27 23 6 6 0 0 66 11 19
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 33 28 17 6 7 2 8 67 14 76
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 36 29 11 5 6 3 10 75 12 54
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 30 26 30 7 8 0 0 56 15 41

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 5 12 12 36 30 0 6 18 70 17
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 45 14 10 3 10 2 15 72 16 79
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) 61 10 0 8 10 0 10 79 21 19
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 34 14 12 9 14 2 15 58 27 77
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 40 13 12 5 11 3 16 66 19 54
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 36 14 7 14 17 0 11 56 36 42

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 50 12 10 11 17 0 0 62 28 17
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 62 15 7 5 3 1 7 83 9 78
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) 79 10 6 0 0 0 5 94 0 18
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 56 15 8 7 6 1 6 77 14 77
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 61 15 8 4 4 2 7 83 8 54
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 58 14 7 10 7 0 4 75 18 41

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 56 22 9 0 12 0 0 79 12 17
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 66 12 8 1 4 1 8 85 6 79
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) 54 17 24 0 0 0 5 75 0 19
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 66 13 5 1 7 1 7 86 9 77
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 69 13 2 0 6 2 8 91 7 54
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 57 15 17 2 5 0 4 74 8 42

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 45 22 23 11 0 0 0 67 11 17
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 61 20 3 5 3 1 6 88 9 79
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) 64 15 11 6 0 0 5 82 6 19
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 58 22 6 6 3 1 5 84 10 77
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 60 22 2 5 4 2 6 88 10 54
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 56 18 14 7 0 0 4 78 7 42

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 11 26 22 11 31 0 0 36 42 16
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 32 34 20 9 5 0 0 66 14 77
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) 29 38 27 6 0 0 0 67 6 18
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 28 32 19 10 11 0 0 60 21 75
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 33 30 21 10 6 0 0 63 16 53
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 21 37 19 7 15 0 0 59 23 40

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 15 10 29 23 22 0 0 25 45 17
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 36 41 10 5 6 0 2 78 11 78
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) 37 41 22 0 0 0 0 78 0 19
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 32 34 12 9 11 0 2 68 20 76
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 35 38 9 6 9 0 3 75 15 53
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 29 32 20 10 9 0 0 61 19 42

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 6 43 22 18 12 0 0 49 29 17
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 32 39 11 11 3 4 0 74 15 78
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) 40 46 15 0 0 0 0 85 0 19
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 25 39 12 15 6 4 0 66 21 76
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 27 36 12 15 4 5 0 67 21 53
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 29 46 13 7 5 0 0 74 12 42

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 0 40 25 12 23 0 0 40 35 17
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 24 38 23 8 4 1 2 63 13 77
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) 28 36 16 15 5 0 0 64 20 19
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 18 38 25 8 8 1 2 58 16 75
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 21 38 25 7 5 2 3 61 12 52
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 18 38 20 12 12 0 0 56 24 42

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 18 34 26 11 12 0 0 51 23 17
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 41 35 8 8 6 2 0 77 14 79
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) 48 34 14 0 4 0 0 82 4 19
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 35 34 10 10 8 2 0 71 18 77
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 38 32 10 11 7 3 0 71 19 54
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 37 39 13 5 7 0 0 75 11 42

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 19 33 16 13 18 0 0 52 31 15
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 36 29 15 13 6 2 0 66 19 78
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) 32 37 17 5 9 0 0 69 14 18
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 33 28 15 15 8 2 0 62 23 75
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 36 31 13 11 7 3 0 68 19 53
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 29 27 19 17 9 0 0 56 25 40

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 47 21 5 10 18 0 0 67 28 17
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 61 16 8 6 5 3 1 80 12 79
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) 56 19 10 10 0 0 5 80 10 19
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 59 16 7 6 9 3 0 78 15 77
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 62 12 7 7 7 4 0 78 15 54
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 53 24 7 7 7 0 2 79 14 42

Mobility and retention

Question 54. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 27 43 30 17
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 33 34 33 79
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) 15 49 37 19
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 36 32 32 77
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 41 25 34 54
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 18 51 31 42
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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 25 31 26 6 12 0 0 56 18 17
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 40 44 5 8 3 0 0 83 11 78
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) 47 41 6 6 0 0 0 89 6 19
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 35 42 9 8 6 0 0 77 14 76
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 38 42 6 9 4 0 0 81 14 53
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 36 41 14 5 5 0 0 76 10 42

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 16 26 30 16 12 0 0 42 28 17
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 33 35 19 9 3 0 0 68 12 79
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) 39 15 19 27 0 0 0 54 27 19
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 28 38 22 7 6 0 0 66 12 77
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 33 37 21 5 4 0 0 70 9 54
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 26 29 21 19 5 0 0 55 24 42

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 17 42 20 17 4 0 0 21 59 17
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 11 24 34 25 7 0 0 32 35 78
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) 5 26 46 22 0 0 0 22 31 18
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 13 27 28 24 8 0 0 32 40 77
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 12 24 30 26 8 0 0 34 36 54
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 11 32 34 19 4 0 0 23 43 41

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 17 23 32 17 11 0 0 28 40 17
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 7 13 26 36 16 0 2 53 20 78
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) 0 24 40 26 10 0 0 36 24 19
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 10 13 24 34 17 0 2 52 23 76
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 10 9 24 36 18 0 3 56 19 53
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 7 23 32 27 11 0 0 38 30 42

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 33 26 25 11 5 0 0 16 59 17
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 11 25 31 24 5 3 0 30 38 79
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) 0 44 26 30 0 0 0 30 44 19
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 18 22 31 20 6 3 0 27 41 77
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 17 19 31 22 6 4 0 30 38 54
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 11 36 29 22 2 0 0 24 47 42

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 31 0 31 28 10 0 0 38 31 17
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 6 8 29 40 17 0 0 56 15 79
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) 0 4 40 46 10 0 0 56 4 19
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 13 8 27 36 17 0 0 53 20 77
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 10 9 24 36 21 0 0 57 19 54
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 11 4 38 41 7 0 0 48 15 42

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 42 21 15 17 5 0 0 22 63 17
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 17 24 22 22 12 1 2 35 42 78
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) 4 31 23 32 5 5 0 39 37 19
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 25 22 21 19 12 0 2 32 47 76
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 20 22 21 18 17 0 3 35 43 53
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 24 25 21 26 2 2 0 29 50 42

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 11 24 21 29 16 0 0 45 34 17
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 6 10 17 36 24 0 7 64 17 78
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) 0 13 26 45 10 0 6 59 14 18
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 8 12 17 32 25 0 6 61 21 77
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 9 10 14 33 28 0 5 65 20 54
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 2 16 24 36 14 0 7 54 20 41

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 29 17 43 6 5 0 0 11 46 17
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 13 24 33 14 14 2 0 28 38 79
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) 11 33 46 6 5 0 0 10 44 19
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 17 21 33 14 14 2 0 29 38 77
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 16 17 29 16 19 3 0 36 35 54
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 15 32 45 7 2 0 0 9 46 42

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 31 4 37 23 6 0 0 28 35 17
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 18 15 34 16 13 2 1 30 34 79
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) 4 20 34 41 0 0 0 41 24 19
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 24 12 35 12 14 2 1 27 37 77
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 23 14 31 12 18 3 0 31 37 54
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 17 13 40 26 2 0 2 29 30 42

Question 40. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 5 23 22 26 23 0 0 28 49 17
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 18 27 25 22 7 1 0 45 29 78
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) 10 40 13 37 0 0 0 50 37 19
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 17 23 27 20 12 1 0 41 32 76
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 23 20 26 19 10 2 0 44 29 53
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 4 36 21 28 10 0 0 41 38 42

Respectful workplace

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 22 40 0 15 24 0 0 62 38 17
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 36 29 19 10 5 0 1 66 15 77
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) 50 21 19 10 0 0 0 71 10 19
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 31 33 15 11 10 0 1 64 21 75
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 32 28 19 13 6 0 1 61 20 52
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 37 34 11 6 12 0 0 70 19 42

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 42 30 0 16 12 0 0 72 28 17
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 52 33 8 4 3 0 0 85 7 78
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) 56 35 5 4 0 0 0 91 4 19
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 49 32 7 7 6 0 0 81 12 76
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 50 33 8 6 3 0 0 84 9 53
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 50 31 5 7 7 0 0 81 14 42

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 20 43 26 0 12 0 0 63 12 17
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 37 38 17 4 2 0 2 76 6 78
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) 40 35 25 0 0 0 0 75 0 19
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 33 39 18 4 4 0 2 73 9 76
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 31 40 18 6 3 0 3 73 9 53
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 38 37 20 0 5 0 0 75 5 42

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 20 37 15 23 6 0 0 57 29 17
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 45 27 16 5 5 1 0 74 11 79
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) 42 22 31 6 0 0 0 64 6 19
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 41 30 12 8 7 1 0 72 15 77
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 45 26 14 5 7 2 0 73 13 54
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 35 33 17 12 2 0 0 68 15 42

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 31 40 6 17 6 0 0 71 23 17
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 38 37 16 2 4 3 0 77 7 79
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) 35 34 25 6 0 0 0 69 6 19
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 37 38 12 4 6 3 0 78 10 77
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 40 35 13 2 6 4 0 79 8 54
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 31 41 16 9 2 0 0 72 12 42

Question 50. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 25 42 12 4 18 0 0 66 22 17
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 56 27 6 8 3 0 0 83 11 78
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) 45 32 19 4 0 0 0 76 4 19
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 52 29 4 8 7 0 0 81 15 76
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 55 27 4 9 4 0 0 82 14 53
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 44 34 11 4 7 0 0 77 12 42

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 6 34 32 10 18 0 0 40 28 17
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 28 32 17 10 8 1 4 63 18 78
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) 45 20 21 10 5 0 0 65 15 19
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 20 35 20 10 10 1 4 58 21 76
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 23 35 19 12 6 0 4 61 19 53
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 26 28 21 7 14 2 2 57 22 42

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 20 40 6 23 12 0 0 59 35 17
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 31 35 15 11 6 1 0 67 18 79
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) 33 41 9 11 6 0 0 74 17 19
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 29 35 15 13 8 1 0 64 21 77
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 30 33 17 13 6 2 0 64 19 54
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 29 40 9 12 10 0 0 69 22 42

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 20 40 17 12 12 0 0 60 23 17
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 29 32 28 8 3 0 0 61 11 79
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) 25 49 15 11 0 0 0 74 11 19
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 28 30 29 8 6 0 0 58 14 77
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 30 26 32 8 4 0 0 56 12 54
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 24 43 18 10 5 0 0 67 15 42

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 0 26 20 15 39 0 0 26 54 17
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 21 18 26 16 12 7 0 41 30 78
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) 6 28 26 20 15 5 0 35 38 19
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 20 17 25 15 17 6 0 39 34 76
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 25 13 29 15 13 5 0 40 30 53
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 6 28 20 17 21 7 0 37 42 42

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 17 60 6 6 12 0 0 77 18 17
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 34 49 5 7 5 0 0 83 12 79
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) 36 38 10 10 6 0 0 74 16 19
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 30 53 4 6 7 0 0 83 13 77
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 33 51 4 7 6 0 0 84 13 54
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 29 50 7 7 8 0 0 79 15 42

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 30 53 0 18 0 0 0 82 18 17
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 50 30 10 9 1 0 0 80 10 79
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) 44 47 0 10 0 0 0 90 10 19
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 47 31 10 11 1 0 0 78 12 77
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 52 25 14 8 1 0 0 77 9 54
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 38 48 0 14 0 0 0 86 14 42

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 30 64 0 6 0 0 0 94 6 17
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 51 39 4 6 0 0 0 90 6 78
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) 50 44 6 0 0 0 0 94 0 19
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 47 43 3 7 0 0 0 90 7 76
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 49 39 4 8 0 0 0 88 8 53
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 45 50 2 2 0 0 0 95 2 42

Use of official languages

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 43 37 15 6 0 0 0 79 6 17
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 72 19 3 6 0 0 0 91 6 79
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) 63 22 5 10 0 0 0 85 10 19
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 68 22 5 5 0 0 0 90 5 77
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 77 15 1 6 0 0 0 92 6 54
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 53 32 11 4 0 0 0 85 4 42

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 58 25 12 6 0 0 0 82 6 17
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 59 33 3 2 3 0 0 92 5 78
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) 46 39 9 6 0 0 0 85 6 19
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 62 30 4 2 3 0 0 92 5 76
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 65 28 2 2 4 0 0 93 5 53
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 49 37 9 4 0 0 0 87 4 42

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 62 27 11 0 0 0 0 89 0 16
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 82 13 1 3 0 0 1 96 3 78
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) 81 4 10 4 0 0 0 85 4 18
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 78 18 1 2 0 0 1 97 2 76
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 82 14 2 1 0 0 2 97 1 54
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 73 18 4 5 0 0 0 91 5 40

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 33 21 40 6 0 0 0 54 6 17
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 42 26 18 4 2 3 5 74 7 79
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) 46 19 24 6 0 5 0 69 6 19
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 40 26 21 4 2 2 5 71 7 77
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 44 27 15 3 3 3 6 78 6 54
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 37 22 32 7 0 2 0 60 8 42

Collective agreements and terms and conditions of employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 41 53 0 0 6 0 0 94 6 17
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 30 53 6 3 5 2 1 85 8 79
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) 21 64 0 0 11 0 4 88 12 19
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 34 50 6 3 4 2 0 86 7 77
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 33 49 7 4 4 3 0 85 8 54
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 30 58 2 0 8 0 2 90 8 42

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 43 39 6 0 12 0 0 82 12 17
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 60 18 8 3 3 7 1 85 7 79
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) 58 22 10 0 6 0 4 83 6 19
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 57 22 7 3 4 7 0 85 8 77
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 56 21 6 4 3 10 0 86 7 54
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 59 23 10 0 7 0 2 83 8 42

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 22 78 54
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 12 88 42

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 17 83 54
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 23 77 42

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 6 5 31 9 24 25 0 14 44 17
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 13 14 27 4 4 15 22 43 13 79
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) 14 34 22 10 0 11 10 60 12 19
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 11 8 29 4 9 18 20 32 21 77
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 13 6 30 3 6 17 27 33 15 54
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 11 24 25 9 10 17 5 44 24 42

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 20 34 19 4 24 0 0 53 28 17
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 28 32 21 4 3 10 2 69 8 79
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) 24 34 32 4 0 5 0 62 4 19
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 28 32 18 4 8 9 2 67 13 77
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 27 33 19 4 4 11 3 68 9 54
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 28 32 22 4 10 4 0 62 15 42

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) 0 100 19
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 18 82 77

Question 67a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 31 69 16

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 0 100 16

Question 67f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 0 100 16

Question 68c. Please indicate the type of discrimination you experienced. Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 0 100 16

Question 68e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 30 70 16

Question 68l. Please indicate the type of discrimination you experienced. Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 68 32 16

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 0 100 16

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 31 69 16

Question 69f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 0 100 16

Question 69g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 0 100 16

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 42 58 16

Question 70c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 0 100 13

Question 70d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 0 100 13

Question 70f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 0 100 13

Question 70j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 46 54 13

Question 70l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 39 61 13

Question 70n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 61 39 13

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 6 10 36 4 18 26 0 21 30 17
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 11 19 27 3 3 22 15 47 10 79
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) 8 30 37 4 0 11 10 48 5 19
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 10 15 27 3 7 25 13 41 16 77
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 10 17 26 2 5 24 17 45 10 54
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 10 20 32 7 7 20 5 39 19 42

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 20 34 18 4 18 6 0 57 23 17
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 26 35 22 5 3 9 0 66 9 79
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) 19 30 42 4 0 5 0 51 4 19
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 26 36 17 5 7 9 0 68 13 77
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 28 37 17 7 3 8 0 71 11 54
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 20 30 29 2 10 9 0 55 13 42

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 46 54 16
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 42 58 79
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) 39 61 19
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 43 57 76
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 44 56 53
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 40 60 42

Question 80. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 87 13 24
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 94 6 18

Question 81. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 38 51 8 3 0 0 0 89 3 21
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 40 34 7 13 7 0 0 74 20 17
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Workplace well-being

A psychologically healthy workplace

Question 30. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 47 25 0 4 24 0 0 72 28 17
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 68 17 8 1 3 2 0 87 4 79
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) 76 15 5 4 0 0 0 91 4 19
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 62 19 8 1 8 2 0 83 9 77
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 62 20 10 1 4 3 0 84 6 54
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 69 17 2 2 10 0 0 86 12 42

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected 4 42 19 14 15 6 0 49 31 21
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 0 33 20 8 28 11 0 37 41 11
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 9 52 18 20 0 0 0 61 20 10

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 6 47 11 18 19 0 0 53 36 16
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 12 38 16 26 4 3 0 52 31 79
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) 14 29 46 6 0 5 0 46 6 19
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 11 42 9 29 8 2 0 54 37 76
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 10 41 8 34 4 3 0 53 39 54
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 13 38 27 10 10 2 0 52 20 41

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 0 31 20 25 24 0 0 31 48 17
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 20 28 20 20 9 2 0 50 30 78
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) 19 25 45 10 0 0 0 45 10 19
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 17 30 15 23 14 2 0 47 38 76
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 21 27 13 25 11 3 0 50 37 54
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 11 32 32 13 13 0 0 43 26 41

Work-related stress

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 22 21 37 16 5 0 0 42 21 17
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 37 31 15 16 1 0 0 67 17 78
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) 29 47 15 9 0 0 0 76 9 19
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 35 25 19 18 2 0 0 61 20 76
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 37 24 17 22 1 0 0 60 23 53
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 31 37 22 8 2 0 0 68 10 42

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 12 20 12 21 35 0 0 32 56 17
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 21 33 24 11 10 0 0 54 21 79
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) 17 40 20 16 8 0 0 56 24 19
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 20 29 23 12 16 0 0 49 28 77
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 21 33 25 11 10 0 0 54 21 54
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 17 29 18 16 21 0 0 45 37 42

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 12 31 12 14 31 0 0 43 45 17
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 28 36 17 8 8 0 2 66 17 78
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) 33 32 16 4 9 0 5 69 14 19
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 24 36 16 10 12 0 1 61 23 76
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 27 39 15 8 10 0 2 66 18 53
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 24 30 18 11 15 0 2 55 26 42

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 6 25 16 33 20 0 0 31 53 16
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 21 25 27 10 16 2 0 47 26 78
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) 16 26 31 17 9 0 0 42 27 19
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 19 24 24 13 18 2 0 45 31 75
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 21 25 25 10 17 3 0 48 27 53
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 14 25 25 20 16 0 0 39 36 41

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 49 16 4 16 15 0 0 65 30 17
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 51 28 15 3 3 0 0 79 6 76
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) 45 27 19 5 4 0 0 72 9 18
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 52 26 12 6 5 0 0 78 10 75
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 52 28 12 3 4 0 0 81 7 52
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 47 23 14 9 6 0 0 70 15 41

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 32 12 14 16 26 0 0 44 42 17
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 27 38 22 4 9 0 0 65 13 79
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) 22 41 33 0 4 0 0 63 4 19
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 29 32 18 7 14 0 0 61 21 77
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 28 37 21 4 10 0 0 65 14 54
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 28 28 20 9 15 0 0 56 24 42

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 9 34 20 15 22 0 0 43 37 17
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 26 32 32 5 5 0 0 58 10 79
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) 11 30 39 9 10 0 0 41 19 19
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 26 33 28 6 8 0 0 59 13 77
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 30 30 29 6 4 0 0 60 11 54
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 12 37 31 6 14 0 0 49 20 42

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 6 24 17 25 28 0 0 30 53 17
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 25 29 31 12 2 0 1 55 14 79
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) 17 18 45 10 5 0 5 37 15 19
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 23 30 25 15 7 0 0 53 21 77
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 29 30 24 13 4 0 0 58 17 54
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 12 25 36 15 10 0 2 38 26 42

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 12 15 40 17 18 0 0 26 34 17
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 33 28 28 4 5 0 1 62 10 79
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) 20 33 26 15 0 0 5 57 16 19
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 32 24 31 5 9 0 0 56 14 77
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 37 22 30 2 9 0 0 59 10 54
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 18 32 29 14 5 0 2 51 19 42

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 35 12 15 17 22 0 0 47 38 17
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 42 34 13 4 7 0 0 76 11 79
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) 40 22 29 5 5 0 0 62 10 19
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 41 32 10 7 10 0 0 73 17 77
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 41 36 9 4 10 0 0 77 14 54
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 41 22 19 9 9 0 0 62 18 42

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 18 36 22 4 20 0 0 53 24 17
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 31 42 18 5 3 1 0 74 8 78
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) 25 35 20 4 10 5 0 63 15 19
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 30 43 18 5 5 0 0 72 10 76
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 33 42 16 6 3 0 0 75 9 54
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 22 40 23 2 11 2 0 63 13 41

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 24 15 39 18 5 0 0 38 23 17
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 62 20 10 5 2 0 1 83 7 79
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) 51 19 16 4 5 0 5 74 9 19
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 57 19 14 7 2 0 0 76 10 77
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 67 16 7 7 3 0 0 83 10 54
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 38 24 26 7 2 0 2 64 9 42

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 29 12 42 12 5 0 0 41 17 17
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 63 25 4 5 3 0 0 88 8 78
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) 52 28 10 4 5 0 0 80 9 18
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 58 22 10 6 3 0 0 80 9 77
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 63 23 4 5 4 0 0 86 10 54
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 48 22 21 7 2 0 0 70 9 41

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 52 5 15 12 17 0 0 57 29 17
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 68 14 8 1 4 0 5 86 6 79
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) 51 19 15 0 5 0 10 78 5 19
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 68 12 7 3 7 0 3 82 10 77
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 70 13 9 0 6 0 3 85 6 54
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 58 13 9 7 7 0 6 75 15 42

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 42 43 10 5 0 0 0 85 5 17
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 57 31 6 1 2 0 4 91 3 79
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) 55 25 10 5 0 0 5 84 5 19
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 54 34 5 1 2 0 3 91 3 77
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 60 29 5 2 3 0 3 91 4 54
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 46 39 9 2 0 0 4 88 2 42

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 43 15 19 5 18 0 0 58 23 17
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 53 21 8 9 4 0 5 78 14 79
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) 50 15 15 10 0 0 10 72 12 19
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 52 21 9 8 8 0 3 75 16 77
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 53 21 7 10 6 0 3 76 17 54
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 48 18 15 5 7 0 6 71 13 42

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 65 5 0 5 0 0 25 93 7 17
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 61 12 3 0 1 0 23 95 1 77
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) 57 18 5 5 0 0 15 88 6 19
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 63 9 2 0 1 0 25 96 1 75
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 62 11 3 0 1 0 23 95 2 53
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 61 10 2 2 0 0 24 94 3 41

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 58 24 6 0 6 0 6 88 6 17
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 69 14 3 1 1 0 11 94 3 78
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) 56 20 0 0 6 0 19 93 7 19
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 70 15 4 1 1 0 8 93 3 76
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 78 12 3 0 0 0 7 97 0 53
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 51 22 4 2 5 0 15 86 9 42

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 37 30 10 17 6 0 0 67 22 17
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 58 17 9 1 6 1 9 82 8 78
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) 51 28 11 5 0 0 5 83 5 19
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 55 17 8 3 8 1 8 79 12 76
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 61 12 7 2 9 2 9 81 12 53
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 44 30 12 7 2 0 4 78 10 42

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 55 24 6 9 6 0 0 79 15 17
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 48 25 16 8 1 1 1 75 9 79
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) 63 22 0 5 0 5 5 95 5 19
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 47 25 18 9 2 0 0 72 11 77
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 43 25 21 9 2 0 0 69 10 54
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 59 23 4 6 3 2 2 86 9 42

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 6 15 38 36 6 0 0 21 42 17
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 15 29 39 13 4 0 0 44 17 79
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) 5 26 51 18 0 0 0 31 18 19
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 15 27 36 17 5 0 0 42 22 77
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 16 31 32 15 6 0 0 47 21 54
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 9 20 49 19 2 0 0 29 22 42

Question 76. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 15 48 19 12 6 0 0 18 63 17
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 15 20 37 19 10 0 0 29 35 79
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) 17 13 49 17 4 0 0 21 30 19
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 14 27 30 18 10 0 0 28 41 77
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 19 24 29 17 11 0 0 28 43 54
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 8 26 41 19 6 0 0 25 34 42
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Compensation

Pay or other compensation issues

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 42 44 5 0 0 9 0 46 54 17
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 53 23 9 0 1 11 4 62 38 79
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) 63 32 0 0 0 5 0 66 34 19
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 48 25 10 0 1 12 4 57 43 77
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 49 22 11 0 0 13 5 60 40 54
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 54 33 5 0 2 6 0 58 42 42

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 31 69 20
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 55 45 16

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 60 40 20
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 76 24 16

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) 39 20 5 10 17 0 9 65 29 17
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 51 16 6 7 5 1 14 79 14 79
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) 43 20 5 22 6 5 0 66 29 19
2019 Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected 51 16 6 4 7 0 16 79 14 77
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 52 13 6 4 6 0 18 80 12 54
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 45 21 4 12 10 2 6 72 23 42

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 17 26 15 11 4 9 17 59 20 20
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 11 49 0 22 13 0 6 63 37 16

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected 9 19 20 17 10 3 22 37 36 36
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) 8 4 30 15 8 5 31 19 35 20
2019 Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected 9 40 6 20 13 0 12 55 37 16
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