2019 Public Service Employee Survey Results by Theme for National Research Council Canada by Question 93. What is your current employee status?

The results of the 2019 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

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Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 41 37 11 7 3 0 0 79 10 2089
2019 Term 48 35 8 5 4 1 0 84 9 256
2019 Student 52 34 10 4 0 0 0 86 4 109
2018 Indeterminate (permanent) 37 42 10 7 3 0 0 80 10 1528
2018 Term 45 40 9 4 2 0 1 85 6 206
2017 Indeterminate (permanent) 35 47 10 6 2 0 0 82 9 2004
2017 Term 46 37 9 5 3 0 0 83 8 278
2017 Student 47 38 3 12 0 0 0 85 12 27
2011 Indeterminate (permanent) 38 42 9 7 4 0 0 80 11 2544
2011 Term 47 39 7 5 2 0 0 86 7 400
2011 Casual 29 65 6 0 0 0 0 94 0 18
2011 Student 61 35 0 0 4 0 0 96 4 23
2008 Indeterminate (permanent) 42 41 9 5 3 0 0 83 9 2541
2008 Term 41 45 7 5 2 0 0 86 7 431
2008 Casual 53 47 0 0 0 0 0 100 0 14
2008 Student 46 41 3 8 3 0 0 87 11 35

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 32 38 14 11 5 0 0 70 16 2085
2019 Term 42 37 10 6 4 1 0 80 10 255
2019 Student 56 36 4 2 2 0 0 93 4 107
2018 Indeterminate (permanent) 28 38 16 12 6 0 0 67 17 1526
2018 Term 40 40 11 7 2 0 0 80 9 205
2017 Indeterminate (permanent) 27 42 16 9 7 0 0 68 16 2004
2017 Term 34 45 10 5 4 1 0 80 10 279
2017 Student 45 41 0 10 5 0 0 85 15 27

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 57 31 8 3 1 0 0 88 4 2074
2019 Term 57 31 7 2 1 0 0 89 4 256
2019 Student 55 39 4 2 0 0 0 94 2 109
2018 Indeterminate (permanent) 54 35 7 2 1 0 0 89 4 1523
2018 Term 60 28 8 2 1 1 0 89 3 204
2017 Indeterminate (permanent) 56 36 7 2 1 0 0 91 2 2001
2017 Term 57 31 6 3 1 0 0 89 5 279
2017 Student 54 27 15 5 0 0 0 81 5 27
2011 Indeterminate (permanent) 64 28 5 2 1 0 0 92 3 2539
2011 Term 66 27 5 2 0 0 0 93 2 400
2011 Casual 78 22 0 0 0 0 0 100 0 18
2011 Student 78 22 0 0 0 0 0 100 0 23

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 47 37 10 4 1 0 0 84 6 2089
2019 Term 56 31 7 3 2 1 0 88 5 256
2019 Student 55 39 4 3 0 0 0 94 3 109
2018 Indeterminate (permanent) 43 39 11 4 2 0 0 83 6 1532
2018 Term 51 35 8 2 3 1 0 87 5 206
2017 Indeterminate (permanent) 42 41 10 5 2 0 0 83 6 2001
2017 Term 57 27 9 3 2 0 0 85 6 279
2017 Student 58 27 3 12 0 0 0 85 12 27
2011 Indeterminate (permanent) 44 41 7 5 2 0 0 85 7 2545
2011 Term 56 35 5 3 2 0 0 91 4 400
2011 Casual 39 56 6 0 0 0 0 94 0 18
2011 Student 70 26 0 0 4 0 0 96 4 23
2008 Indeterminate (permanent) 49 39 6 4 2 0 0 88 5 2550
2008 Term 51 38 5 4 1 0 0 90 5 431
2008 Casual 65 29 0 6 0 0 0 94 6 14
2008 Student 56 36 8 0 0 0 0 92 0 35

Question 51. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 42 32 14 7 4 0 0 75 11 2087
2019 Term 58 25 9 6 2 0 0 84 8 253
2019 Student 68 26 2 4 0 0 0 94 4 107
2018 Indeterminate (permanent) 36 33 19 7 4 0 0 69 11 1520
2018 Term 52 30 11 5 2 0 0 83 6 200
2017 Indeterminate (permanent) 35 35 16 8 4 0 0 71 13 2003
2017 Term 50 31 9 6 4 0 0 81 9 278
2017 Student 47 43 5 5 0 0 0 90 5 27
2011 Indeterminate (permanent) 25 33 19 13 10 1 0 59 23 2543
2011 Term 31 40 17 7 4 1 0 72 11 401
2011 Casual 21 44 23 12 0 0 0 65 12 18
2011 Student 83 9 0 4 4 0 0 92 8 23

Question 52. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 37 36 16 8 3 0 0 73 11 2078
2019 Term 54 27 9 7 3 0 0 82 9 256
2019 Student 65 29 3 3 0 0 0 94 3 107
2018 Indeterminate (permanent) 31 38 18 10 4 0 0 68 13 1516
2018 Term 45 32 17 4 2 0 0 77 6 201
2017 Indeterminate (permanent) 31 38 16 10 4 0 0 69 14 2002
2017 Term 42 39 9 7 3 0 0 81 10 279
2017 Student 66 26 3 5 0 0 0 93 5 27
2011 Indeterminate (permanent) 22 34 17 16 10 1 0 56 26 2541
2011 Term 29 39 16 11 5 1 0 68 16 400
2011 Casual 16 42 24 17 0 0 0 59 17 18
2011 Student 82 4 10 0 4 0 0 86 4 22
2008 Indeterminate (permanent) 32 40 13 10 5 0 0 72 14 2550
2008 Term 38 39 13 8 2 0 0 77 11 429
2008 Casual 41 45 6 8 0 0 0 86 8 14
2008 Student 56 30 11 3 0 0 0 87 3 35

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 40 26 17 9 6 2 1 68 15 2084
2019 Term 50 23 9 10 5 3 0 76 15 254
2019 Student 51 17 9 6 4 8 4 78 11 109
2018 Indeterminate (permanent) 35 28 19 9 6 2 0 65 16 1525
2018 Term 43 22 17 11 5 2 1 66 16 202
2017 Indeterminate (permanent) 36 28 17 9 5 4 1 67 15 2004
2017 Term 45 23 13 6 7 4 1 73 14 278
2017 Student 39 15 14 7 5 17 3 67 15 27
2011 Indeterminate (permanent) 30 28 16 11 10 4 1 61 22 2544
2011 Term 33 26 17 10 6 6 2 64 18 401
2011 Casual 27 28 11 12 0 22 0 70 15 18
2011 Student 61 13 14 0 4 8 0 81 4 23
2008 Indeterminate (permanent) 34 29 15 10 7 4 1 66 18 2546
2008 Term 33 31 14 10 6 6 0 69 16 429
2008 Casual 41 38 15 6 0 0 0 79 6 14
2008 Student 49 13 16 5 3 12 3 72 9 35
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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 49 29 13 5 2 1 1 80 7 2085
2019 Term 54 25 9 2 3 1 6 85 5 256
2019 Student 53 22 12 6 0 0 7 81 6 109

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 48 29 12 5 4 2 0 79 9 2083
2019 Term 61 23 8 3 2 2 1 87 5 255
2019 Student 75 17 2 4 0 0 2 94 4 109
2018 Indeterminate (permanent) 43 29 13 8 5 1 1 74 12 1525
2018 Term 61 25 7 5 1 2 0 87 6 207
2017 Indeterminate (permanent) 42 32 14 7 4 1 1 75 11 2005
2017 Term 56 27 6 4 3 3 1 87 7 278
2017 Student 56 24 8 9 3 0 0 80 12 27
2011 Indeterminate (permanent) 41 31 13 8 6 1 0 72 15 2545
2011 Term 46 33 10 6 3 1 1 81 9 399
2011 Casual 49 39 0 12 0 0 0 88 12 18
2011 Student 82 10 4 4 0 0 0 92 4 23
2008 Indeterminate (permanent) 40 30 12 9 8 2 0 71 17 2549
2008 Term 47 27 9 9 6 2 0 76 15 431
2008 Casual 48 31 13 0 8 0 0 79 8 14
2008 Student 52 29 7 7 3 3 0 84 9 35

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 43 33 12 7 4 1 0 76 12 2080
2019 Term 54 29 7 6 1 1 2 86 7 256
2019 Student 71 19 4 1 1 1 4 94 2 108
2018 Indeterminate (permanent) 38 33 13 10 5 0 0 71 16 1528
2018 Term 56 29 8 5 2 1 0 85 6 207
2017 Indeterminate (permanent) 37 37 11 9 5 1 0 74 14 2002
2017 Term 50 33 7 6 4 0 1 83 10 279
2017 Student 57 24 9 7 0 0 3 83 8 27
2011 Indeterminate (permanent) 35 33 13 11 7 0 0 69 18 2540
2011 Term 41 36 10 8 4 0 1 78 12 399
2011 Casual 55 29 0 10 6 0 0 83 17 18
2011 Student 65 17 5 5 4 0 4 85 9 23
2008 Indeterminate (permanent) 33 32 11 13 9 0 0 66 22 2549
2008 Term 39 34 12 8 6 1 0 73 15 430
2008 Casual 42 37 0 13 8 0 0 79 21 14
2008 Student 44 36 9 3 3 3 3 85 6 35

Question 31. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 52 26 11 7 3 0 0 78 10 2086
2019 Term 63 24 5 4 2 0 1 88 6 255
2019 Student 70 26 2 3 0 0 0 95 3 109
2018 Indeterminate (permanent) 43 29 13 8 6 1 0 72 15 1528
2018 Term 60 26 8 3 2 1 0 87 5 205
2017 Indeterminate (permanent) 45 30 11 8 5 0 0 75 13 2003
2017 Term 61 23 7 5 3 0 1 85 8 278
2017 Student 62 22 7 10 0 0 0 83 10 27

Senior management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 33 31 17 7 4 7 0 70 11 2079
2019 Term 47 23 11 4 3 11 1 80 8 255
2019 Student 52 21 7 1 0 14 5 90 1 109
2018 Indeterminate (permanent) 27 34 18 10 4 7 0 65 15 1535
2018 Term 41 30 13 2 1 11 1 81 4 206
2017 Indeterminate (permanent) 27 33 18 8 5 9 0 65 14 2004
2017 Term 31 30 13 6 3 16 0 73 11 279
2017 Student 46 29 5 0 0 19 0 93 0 27
2011 Indeterminate (permanent) 19 28 21 12 12 8 0 51 26 2540
2011 Term 24 33 19 4 5 14 1 67 11 400
2011 Casual 11 33 27 10 6 11 0 51 19 18
2011 Student 49 18 10 0 5 8 10 82 6 22

Question 35. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 27 33 18 13 6 2 0 61 20 2075
2019 Term 41 27 13 7 5 4 2 73 13 255
2019 Student 54 21 6 5 0 11 3 87 5 108
2018 Indeterminate (permanent) 21 33 21 15 9 2 0 54 24 1532
2018 Term 32 31 18 10 2 6 1 68 13 206
2017 Indeterminate (permanent) 20 34 21 13 9 3 0 56 22 2003
2017 Term 27 35 18 6 6 7 1 67 13 278
2017 Student 37 36 13 9 0 5 0 77 10 27
2011 Indeterminate (permanent) 13 25 20 17 22 2 0 39 40 2544
2011 Term 21 27 17 15 13 5 1 51 31 401
2011 Casual 6 39 21 10 18 6 0 48 30 18
2011 Student 50 24 12 0 10 4 0 77 10 23
2008 Indeterminate (permanent) 20 32 18 15 13 2 0 54 28 2548
2008 Term 28 33 17 9 8 4 1 64 18 431
2008 Casual 34 28 7 7 16 8 0 67 25 14
2008 Student 47 16 8 4 3 23 0 81 9 35

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 16 30 24 16 9 5 0 48 26 2076
2019 Term 32 22 18 12 6 9 1 59 20 253
2019 Student 47 21 10 4 0 16 3 83 5 107
2018 Indeterminate (permanent) 12 28 26 19 11 5 0 41 32 1529
2018 Term 22 25 22 17 4 9 1 52 23 207
2017 Indeterminate (permanent) 11 30 25 17 10 6 0 44 29 2005
2017 Term 19 28 21 10 6 15 1 56 19 279
2017 Student 27 26 10 12 0 24 0 71 16 27
2011 Indeterminate (permanent) 7 25 22 22 18 5 0 34 43 2545
2011 Term 13 26 19 21 10 11 0 45 35 399
2011 Casual 0 28 17 37 18 0 0 28 55 18
2011 Student 25 23 8 5 5 24 10 73 15 23
2008 Indeterminate (permanent) 10 32 20 20 12 5 0 45 34 2547
2008 Term 16 31 19 14 7 11 1 54 25 430
2008 Casual 15 21 13 23 16 12 0 41 44 14
2008 Student 17 22 5 15 0 36 5 67 25 35

Question 37. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 15 33 20 20 10 2 0 48 31 2085
2019 Term 29 27 15 15 10 5 0 59 25 254
2019 Student 39 34 8 3 1 12 3 86 4 108
2018 Indeterminate (permanent) 11 28 22 24 15 1 0 39 39 1534
2018 Term 23 25 21 16 9 6 0 51 27 207
2017 Indeterminate (permanent) 10 33 22 20 12 2 0 45 33 2000
2017 Term 20 32 19 13 8 7 1 56 23 279
2017 Student 34 24 15 3 5 20 0 72 9 27
2011 Indeterminate (permanent) 8 26 18 24 22 2 0 35 46 2546
2011 Term 15 30 16 19 14 5 0 48 35 399
2011 Casual 0 29 18 37 11 6 0 30 51 18
2011 Student 17 27 14 0 10 28 4 65 15 23
2008 Indeterminate (permanent) 11 34 17 22 13 2 0 47 36 2547
2008 Term 19 37 16 14 8 6 0 60 23 429
2008 Casual 0 34 35 8 23 0 0 34 31 14
2008 Student 37 13 9 5 3 30 3 75 12 35
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 26 37 17 14 7 0 0 62 21 2086
2019 Term 37 39 12 5 5 1 0 77 10 255
2019 Student 61 25 11 2 1 0 1 86 3 109
2018 Indeterminate (permanent) 19 34 22 15 9 0 0 53 25 1531
2018 Term 38 31 17 9 4 1 1 70 13 206
2017 Indeterminate (permanent) 22 36 18 16 8 0 0 58 24 2005
2017 Term 35 39 12 9 4 1 0 75 13 278
2017 Student 47 34 7 7 5 0 0 81 12 27
2011 Indeterminate (permanent) 17 38 17 16 12 0 0 55 28 2550
2011 Term 27 44 13 12 4 0 0 71 16 400
2011 Casual 39 33 17 10 0 0 0 72 10 18
2011 Student 55 31 9 0 4 0 0 87 4 23

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 31 42 14 11 3 0 0 73 14 2081
2019 Term 40 37 12 7 4 0 0 77 12 254
2019 Student 42 43 10 5 0 0 0 85 5 109
2018 Indeterminate (permanent) 24 43 16 13 5 0 0 67 18 1531
2018 Term 38 38 14 9 1 0 0 75 10 207
2017 Indeterminate (permanent) 24 47 14 12 4 0 0 71 16 2003
2017 Term 31 41 15 9 4 0 0 72 13 278
2017 Student 33 48 16 3 0 0 0 81 3 27

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 40 32 14 8 4 1 0 73 12 2083
2019 Term 47 33 9 7 2 1 1 82 9 256
2019 Student 64 25 6 4 2 0 0 89 6 108
2018 Indeterminate (permanent) 33 36 14 12 6 0 0 69 18 1531
2018 Term 48 37 6 6 3 1 1 85 8 207
2017 Indeterminate (permanent) 32 38 15 9 6 1 0 70 15 2004
2017 Term 45 37 8 6 3 0 1 83 9 279
2017 Student 59 24 3 12 3 0 0 83 14 27
2011 Indeterminate (permanent) 32 35 14 11 8 0 0 67 19 2547
2011 Term 41 36 9 9 3 1 1 78 13 398
2011 Casual 44 29 12 9 0 0 6 77 10 18
2011 Student 70 17 5 4 4 0 0 87 8 23
2008 Indeterminate (permanent) 30 35 13 12 9 0 1 65 21 2548
2008 Term 35 38 11 9 6 1 0 73 15 431
2008 Casual 28 36 15 14 8 0 0 64 22 14
2008 Student 47 37 8 5 3 0 0 84 8 35

Job fit and development

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 30 42 13 11 4 0 0 72 15 2079
2019 Term 40 35 11 10 3 0 0 76 13 256
2019 Student 63 27 7 3 0 0 0 90 3 108
2018 Indeterminate (permanent) 22 44 12 14 6 0 1 67 20 1532
2018 Term 34 44 13 7 2 0 1 78 9 206
2017 Indeterminate (permanent) 25 41 14 13 6 0 0 67 19 2004
2017 Term 33 41 9 11 5 0 1 75 16 278
2017 Student 57 27 3 14 0 0 0 84 14 27
2011 Indeterminate (permanent) 23 37 17 15 7 0 2 61 22 2544
2011 Term 32 38 13 7 6 1 3 73 14 397
2011 Casual 18 67 5 10 0 0 0 85 10 18
2011 Student 66 13 8 13 0 0 0 79 13 23
2008 Indeterminate (permanent) 27 41 14 11 5 0 2 69 16 2548
2008 Term 26 43 14 10 3 1 3 72 14 431
2008 Casual 12 35 16 21 0 0 16 56 25 14
2008 Student 53 25 0 5 3 0 14 91 9 35

Question 44. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 19 32 21 16 11 1 0 51 28 2085
2019 Term 33 32 16 11 4 5 0 68 16 253
2019 Student 54 21 8 2 0 12 3 88 2 109
2018 Indeterminate (permanent) 13 30 22 21 14 1 0 43 35 1529
2018 Term 23 30 20 12 8 6 0 57 22 206
2017 Indeterminate (permanent) 15 33 20 16 13 2 0 49 30 2001
2017 Term 25 35 14 11 8 7 0 65 20 278
2017 Student 45 16 12 9 0 15 3 74 11 27
2011 Indeterminate (permanent) 14 30 19 19 17 1 0 44 36 2545
2011 Term 19 31 18 13 12 6 0 54 27 396
2011 Casual 22 20 34 6 12 6 0 45 19 18
2011 Student 51 13 13 5 4 0 14 74 11 23
2008 Indeterminate (permanent) 21 34 18 15 10 1 0 56 26 2546
2008 Term 21 36 18 12 9 4 0 59 22 431
2008 Casual 20 27 38 0 8 7 0 50 9 14
2008 Student 35 24 22 12 0 5 3 64 13 35

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 16 26 18 17 20 2 1 44 38 2085
2019 Term 33 26 14 12 9 5 2 63 23 256
2019 Student 37 12 8 6 4 9 25 74 14 109
2018 Indeterminate (permanent) 13 23 17 22 23 1 1 37 46 1530
2018 Term 26 27 12 17 13 5 1 56 31 206
2017 Indeterminate (permanent) 14 26 15 18 22 3 1 42 42 2002
2017 Term 21 31 16 14 10 6 1 56 26 279
2017 Student 22 10 3 7 3 22 35 72 22 27
2011 Indeterminate (permanent) 12 21 16 19 28 2 1 34 49 2541
2011 Term 16 21 14 18 21 6 3 41 43 397
2011 Casual 6 24 22 17 14 12 6 36 38 18
2011 Student 25 23 4 5 12 0 31 70 25 23
2008 Indeterminate (permanent) 14 26 15 19 23 1 1 42 43 2544
2008 Term 14 31 18 14 15 6 2 49 31 430
2008 Casual 20 15 15 13 8 7 22 49 30 14
2008 Student 12 16 5 13 7 5 42 53 38 35

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 54 25 12 4 2 0 3 82 6 2082
2019 Term 57 20 11 3 1 0 9 85 4 255
2019 Student 58 22 6 2 0 2 11 92 2 109

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 59 10 7 4 4 3 13 82 10 2082
2019 Term 56 10 8 5 4 3 14 80 11 255
2019 Student 54 10 7 2 3 3 21 84 6 109

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 44 25 17 6 3 2 2 72 10 2082
2019 Term 49 24 10 7 1 3 6 80 10 255
2019 Student 59 13 14 1 1 2 11 82 2 109

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 41 23 18 8 4 3 3 69 12 2076
2019 Term 45 26 9 6 2 5 7 81 10 254
2019 Student 63 13 7 3 1 2 11 87 4 107

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 45 15 14 9 8 4 5 66 19 2075
2019 Term 51 15 12 4 4 5 9 77 9 254
2019 Student 63 5 7 4 4 4 14 82 9 108

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 65 14 9 3 2 3 4 84 6 2077
2019 Term 66 14 8 1 1 3 7 89 3 254
2019 Student 69 11 6 3 1 1 10 90 4 109

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 75 8 5 2 2 4 4 90 4 2074
2019 Term 75 7 6 1 1 2 8 90 3 255
2019 Student 83 3 1 1 1 3 8 97 2 109

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 78 6 3 1 1 3 9 95 2 2071
2019 Term 79 8 2 1 1 1 10 96 2 254
2019 Student 79 6 1 1 1 2 10 97 2 109

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 32 40 14 9 5 0 0 72 14 2076
2019 Term 38 34 16 7 3 0 0 73 11 256
2019 Student 57 31 8 2 0 0 1 90 2 108
2018 Indeterminate (permanent) 27 41 13 12 6 0 0 68 19 1528
2018 Term 41 42 11 4 2 0 0 82 6 205
2017 Indeterminate (permanent) 28 43 13 10 5 0 0 72 15 1999
2017 Term 38 40 11 8 2 0 1 79 10 279
2017 Student 43 37 7 9 0 0 4 84 9 27
2011 Indeterminate (permanent) 29 39 13 11 8 0 0 68 19 2540
2011 Term 41 39 7 9 4 0 0 80 13 401
2011 Casual 50 39 5 6 0 0 0 89 6 18
2011 Student 61 34 5 0 0 0 0 95 0 23

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 38 34 15 8 5 0 0 73 13 2085
2019 Term 49 27 13 8 3 0 0 76 11 256
2019 Student 64 25 9 0 1 0 1 90 1 109
2018 Indeterminate (permanent) 33 37 14 11 4 0 0 70 16 1526
2018 Term 47 35 11 5 3 0 0 81 8 203
2017 Indeterminate (permanent) 35 38 14 8 5 0 0 73 13 1997
2017 Term 48 31 11 7 3 0 0 79 10 279
2017 Student 54 31 10 5 0 0 0 85 5 27

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 30 40 16 9 3 0 0 71 13 2064
2019 Term 38 35 15 7 2 2 1 75 10 249
2019 Student 55 37 5 1 1 2 0 93 2 109
2018 Indeterminate (permanent) 23 38 18 14 5 0 0 62 20 1527
2018 Term 34 40 13 8 2 1 2 76 11 205
2017 Indeterminate (permanent) 27 40 16 11 5 0 1 67 17 2000
2017 Term 38 39 12 5 5 0 1 78 10 279
2017 Student 56 29 10 5 0 0 0 85 5 27
2011 Indeterminate (permanent) 31 41 15 9 4 1 0 72 13 2546
2011 Term 39 40 10 4 2 2 2 83 7 398
2011 Casual 12 53 23 0 0 12 0 74 0 18
2011 Student 64 23 5 4 0 0 5 91 4 23

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 21 44 20 9 3 2 0 67 12 2080
2019 Term 33 38 14 8 3 3 0 74 11 256
2019 Student 37 40 14 3 1 1 5 81 4 108
2018 Indeterminate (permanent) 17 39 25 10 6 3 0 58 16 1530
2018 Term 32 41 11 9 2 4 1 77 12 207
2017 Indeterminate (permanent) 19 39 22 11 5 3 0 60 17 2004
2017 Term 29 42 14 6 3 5 0 75 10 279
2017 Student 27 37 12 14 0 9 0 71 16 27

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 46 30 12 7 4 0 0 77 11 2080
2019 Term 52 27 11 6 2 0 0 80 9 255
2019 Student 58 26 8 5 0 3 1 87 5 109
2018 Indeterminate (permanent) 40 34 13 8 4 0 0 74 12 1528
2018 Term 50 34 10 3 2 1 1 85 5 204
2017 Indeterminate (permanent) 39 35 13 8 3 1 1 75 12 1998
2017 Term 54 27 11 4 2 1 1 83 6 277
2017 Student 61 15 10 5 4 5 0 80 10 27
2011 Indeterminate (permanent) 38 37 12 8 5 0 0 75 13 2542
2011 Term 44 34 9 6 2 2 2 82 9 399
2011 Casual 56 17 18 9 0 0 0 72 9 18
2011 Student 64 14 4 5 4 0 9 86 10 23

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 28 36 19 11 6 0 0 65 16 2080
2019 Term 40 33 19 5 2 0 1 74 7 256
2019 Student 72 21 3 2 1 1 0 94 3 109
2018 Indeterminate (permanent) 25 34 21 13 7 0 1 59 20 1534
2018 Term 38 36 17 5 3 0 1 75 8 207
2017 Indeterminate (permanent) 24 40 20 9 5 0 1 65 15 2002
2017 Term 35 41 17 5 0 0 1 77 6 278
2017 Student 43 48 7 0 3 0 0 91 3 27
2011 Indeterminate (permanent) 24 38 20 10 7 0 1 63 17 2548
2011 Term 33 44 14 6 2 0 1 77 8 401
2011 Casual 27 47 14 11 0 0 0 74 11 18
2011 Student 54 23 13 4 6 0 0 77 10 22
2008 Indeterminate (permanent) 19 35 24 13 8 0 1 55 22 2547
2008 Term 26 40 20 10 3 0 1 67 14 431
2008 Casual 30 31 22 8 0 0 8 67 9 14
2008 Student 51 25 19 3 3 0 0 76 5 35

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 54 22 9 4 4 3 3 82 9 2078
2019 Term 61 16 8 3 2 3 6 85 6 254
2019 Student 79 11 3 2 0 2 4 95 2 109
2017 Indeterminate (permanent) 44 26 10 6 5 5 4 77 12 2000
2017 Term 54 20 7 5 2 5 6 84 8 278
2017 Student 68 17 3 0 3 5 5 94 3 27
2011 Indeterminate (permanent) 44 29 10 5 6 3 4 78 12 2542
2011 Term 53 26 8 2 1 5 4 87 4 400
2011 Casual 61 28 5 6 0 0 0 89 6 18
2011 Student 61 14 0 0 4 10 12 95 5 23

Mobility and retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2019 Indeterminate (permanent) 14 56 31 2090
2019 Term 23 45 32 256
2019 Student 70 13 17 109
2018 Indeterminate (permanent) 15 56 29 1534
2018 Term 15 53 32 206
2017 Indeterminate (permanent) 14 57 29 2002
2017 Term 15 55 30 279
2017 Student 83 4 13 27
2011 Indeterminate (permanent) 14 53 32 2550
2011 Term 24 38 37 399
2011 Casual 32 45 23 18
2011 Student 64 19 17 23

Question 55. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2019 Indeterminate (permanent) 32 18 29 13 0 9 291
2019 Student 0 1 4 0 93 1 76
2018 Indeterminate (permanent) 24 22 34 14 0 6 246
2018 Term 15 9 17 14 46 0 32
2017 Indeterminate (permanent) 36 20 19 18 0 7 286
2017 Term 18 12 25 17 26 2 42
2017 Student 0 0 0 0 100 0 23
2011 Indeterminate (permanent) 26 13 31 20 9999 11 374
2011 Term 20 5 15 31 9999 28 99
2011 Student 0 0 0 20 9999 80 15
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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 40 39 13 6 2 0 0 79 8 2077
2019 Term 50 33 11 5 2 0 0 82 7 256
2019 Student 45 44 6 6 0 0 0 89 6 109
2018 Indeterminate (permanent) 39 43 11 5 2 0 0 82 7 1533
2018 Term 45 39 8 7 0 0 0 84 7 206
2017 Indeterminate (permanent) 36 43 11 6 3 0 0 79 10 2005
2017 Term 38 45 11 4 2 0 0 83 7 279
2017 Student 49 38 13 0 0 0 0 87 0 27
2011 Indeterminate (permanent) 36 41 11 6 5 1 0 78 11 2552
2011 Term 44 38 8 7 2 0 0 83 9 400
2011 Casual 33 33 19 15 0 0 0 66 15 18
2011 Student 56 27 12 0 0 5 0 87 0 23
2008 Indeterminate (permanent) 47 37 8 4 2 1 0 85 7 2550
2008 Term 44 41 7 5 3 1 0 86 7 430
2008 Casual 49 36 7 8 0 0 0 85 8 14
2008 Student 43 41 5 8 3 0 0 84 11 35

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 27 43 18 9 3 1 0 70 12 2085
2019 Term 37 42 10 7 4 0 0 79 11 256
2019 Student 56 32 5 4 0 4 0 91 4 109
2018 Indeterminate (permanent) 21 43 20 12 4 1 0 64 16 1525
2018 Term 32 36 16 10 2 3 0 70 13 207
2017 Indeterminate (permanent) 17 42 21 13 6 1 0 60 20 2000
2017 Term 26 41 17 10 4 1 0 68 14 278
2017 Student 25 45 22 3 0 5 0 74 3 27
2011 Indeterminate (permanent) 17 35 17 16 14 1 0 52 31 2548
2011 Term 23 39 13 15 8 2 0 64 23 401
2011 Casual 11 40 11 27 6 5 0 54 34 18
2011 Student 49 42 0 0 4 4 0 96 4 22

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 8 27 39 18 5 0 1 24 36 2083
2019 Term 7 17 36 24 12 3 1 38 25 255
2019 Student 0 10 27 31 29 1 2 62 10 109
2018 Indeterminate (permanent) 12 31 37 16 4 0 1 19 43 1531
2018 Term 4 23 28 27 10 5 3 40 29 204
2017 Indeterminate (permanent) 10 28 39 15 6 0 2 21 39 1998
2017 Term 9 19 33 21 14 1 4 36 29 278
2017 Student 7 7 30 21 27 0 7 52 16 27
2011 Indeterminate (permanent) 16 30 33 14 5 0 2 20 47 2535
2011 Term 8 24 34 16 11 1 5 29 34 400
2011 Casual 0 28 42 24 6 0 0 30 28 18
2011 Student 4 14 28 16 30 4 5 50 19 23
2008 Indeterminate (permanent) 8 26 37 20 7 0 2 27 35 2543
2008 Term 8 20 33 23 11 1 5 36 29 430
2008 Casual 15 21 7 28 21 0 8 53 39 14
2008 Student 3 5 34 25 26 0 7 55 8 35

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 7 17 32 29 13 2 2 43 24 2074
2019 Term 5 14 19 28 26 5 4 59 21 254
2019 Student 0 3 8 28 54 4 3 88 3 109
2018 Indeterminate (permanent) 10 22 32 23 10 1 1 35 33 1527
2018 Term 6 15 23 27 21 6 4 52 23 202
2017 Indeterminate (permanent) 9 20 30 24 11 2 3 37 31 1986
2017 Term 7 16 21 26 21 4 5 52 25 277
2017 Student 0 0 17 26 45 0 11 80 0 27
2011 Indeterminate (permanent) 19 26 27 16 9 1 3 26 47 2531
2011 Term 15 19 23 18 15 5 5 37 38 400
2011 Casual 0 27 49 6 0 18 0 8 33 18
2011 Student 9 0 13 14 51 5 9 74 11 23
2008 Indeterminate (permanent) 7 16 30 28 14 2 4 44 24 2544
2008 Term 7 13 19 29 19 5 7 54 24 431
2008 Casual 8 7 21 20 28 7 8 57 18 14
2008 Student 3 0 8 17 63 3 7 88 3 35

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 17 28 31 16 6 1 2 22 46 2082
2019 Term 13 22 30 13 17 3 2 32 36 253
2019 Student 3 13 18 21 32 6 6 61 18 109
2018 Indeterminate (permanent) 21 27 30 14 5 1 1 20 49 1524
2018 Term 14 20 28 20 10 4 5 32 37 203
2017 Indeterminate (permanent) 19 27 29 14 6 1 3 21 49 1995
2017 Term 15 22 26 16 11 5 5 30 41 279
2017 Student 0 16 12 15 38 5 14 66 19 27
2011 Indeterminate (permanent) 19 25 29 16 7 1 3 24 46 2533
2011 Term 12 21 24 18 12 6 7 35 38 400
2011 Casual 6 21 45 22 6 0 0 29 26 18
2011 Student 10 4 26 22 29 0 9 56 15 23
2008 Indeterminate (permanent) 15 23 30 18 10 1 3 29 40 2537
2008 Term 10 17 28 23 12 3 7 39 29 428
2008 Casual 22 8 16 26 20 0 8 50 33 14
2008 Student 0 5 10 25 50 0 9 83 6 35

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 5 14 39 30 11 1 1 41 19 2075
2019 Term 3 8 21 33 28 5 2 66 12 250
2019 Student 3 2 10 21 57 5 2 84 5 108
2018 Indeterminate (permanent) 7 19 39 25 8 0 1 34 27 1527
2018 Term 4 6 22 40 20 2 6 66 11 201
2017 Indeterminate (permanent) 7 15 37 28 10 1 3 39 22 1991
2017 Term 3 8 27 32 24 1 5 60 12 276
2017 Student 0 9 18 10 56 0 7 71 10 27
2011 Indeterminate (permanent) 8 15 36 27 10 0 3 39 24 2537
2011 Term 4 11 21 34 22 2 5 61 16 401
2011 Casual 0 10 34 37 19 0 0 56 10 18
2011 Student 0 5 9 30 51 0 5 85 5 23
2008 Indeterminate (permanent) 5 15 35 30 11 0 3 43 21 2539
2008 Term 4 9 29 29 21 1 6 54 15 428
2008 Casual 0 7 0 43 42 0 8 92 8 14
2008 Student 0 3 9 18 66 0 4 88 3 35

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 14 22 31 21 9 1 1 31 37 2080
2019 Term 9 12 18 24 27 6 3 57 24 252
2019 Student 1 5 9 23 55 4 4 84 6 109
2018 Indeterminate (permanent) 21 27 29 16 6 1 1 22 48 1531
2018 Term 9 16 30 20 16 6 4 39 28 205
2017 Indeterminate (permanent) 13 25 30 18 9 1 3 28 40 1996
2017 Term 9 11 24 26 21 1 8 52 22 277
2017 Student 0 7 12 13 56 3 9 78 8 27
2011 Indeterminate (permanent) 19 26 27 17 8 1 3 26 46 2540
2011 Term 8 18 28 22 17 2 7 42 28 400
2011 Casual 10 10 22 38 13 0 6 54 22 18
2011 Student 0 9 30 9 43 0 9 57 10 23
2008 Indeterminate (permanent) 12 25 30 19 11 1 3 30 38 2539
2008 Term 4 12 23 28 22 2 8 56 19 427
2008 Casual 0 16 32 22 22 0 8 48 17 14
2008 Student 0 0 7 21 55 5 12 92 0 35

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 4 10 25 35 22 2 3 59 14 2071
2019 Term 3 7 10 28 39 8 5 77 12 251
2019 Student 1 1 5 12 61 8 13 92 2 109
2018 Indeterminate (permanent) 7 11 27 32 19 2 3 54 18 1514
2018 Term 3 10 20 26 28 7 6 62 15 204
2017 Indeterminate (permanent) 3 9 22 35 22 3 6 63 13 1993
2017 Term 6 9 13 23 29 9 11 65 18 275
2017 Student 3 0 0 17 64 5 12 97 3 27
2011 Indeterminate (permanent) 4 8 22 34 23 2 7 62 14 2531
2011 Term 5 9 19 23 25 7 12 59 17 401
2011 Casual 6 10 5 39 23 6 11 75 19 18
2011 Student 0 5 9 18 55 0 14 84 6 23
2008 Indeterminate (permanent) 4 10 24 33 21 2 6 59 15 2536
2008 Term 3 9 18 23 29 5 12 63 15 429
2008 Casual 8 0 8 39 30 0 15 81 9 14
2008 Student 0 7 8 13 35 14 23 77 10 35

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 15 26 32 16 7 1 2 24 42 2075
2019 Term 11 19 23 20 18 5 3 42 33 252
2019 Student 3 7 11 19 44 9 6 75 12 109
2018 Indeterminate (permanent) 21 28 31 13 4 1 1 18 50 1531
2018 Term 14 21 25 17 11 8 4 32 40 205
2017 Indeterminate (permanent) 19 28 32 12 5 1 3 18 49 1996
2017 Term 11 20 24 18 13 6 7 36 36 279
2017 Student 0 16 13 8 45 7 12 65 19 27

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 8 18 33 26 12 1 2 39 27 2084
2019 Term 6 15 22 24 28 3 3 55 22 253
2019 Student 4 13 23 16 39 4 3 58 18 109

Question 40. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 13 32 25 20 8 2 0 46 28 2075
2019 Term 24 29 19 15 5 7 0 57 22 253
2019 Student 44 31 10 1 1 12 1 86 2 109

Respectful workplace

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 44 30 10 10 5 1 0 74 15 2079
2019 Term 58 27 6 4 5 1 0 85 8 256
2019 Student 67 22 10 0 0 0 1 90 0 109
2018 Indeterminate (permanent) 38 32 11 12 7 1 0 70 18 1525
2018 Term 49 32 9 7 1 2 0 83 8 206
2017 Indeterminate (permanent) 39 33 11 9 6 1 0 73 15 2004
2017 Term 49 31 7 9 3 1 1 81 12 279
2017 Student 68 12 7 7 0 0 5 85 8 27

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 49 35 8 5 2 0 0 85 7 2081
2019 Term 60 28 6 4 2 0 0 89 6 255
2019 Student 77 16 5 3 0 0 0 93 3 109
2018 Indeterminate (permanent) 44 39 7 7 3 0 0 84 9 1531
2018 Term 57 32 6 4 0 0 0 90 4 206
2017 Indeterminate (permanent) 43 40 8 5 3 0 0 84 8 2000
2017 Term 57 33 4 5 1 0 0 90 5 278
2017 Student 73 17 7 3 0 0 0 90 3 27

Question 23. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 43 38 11 5 2 0 0 82 7 2081
2019 Term 49 37 7 3 2 1 0 88 5 256
2019 Student 71 24 3 1 1 0 1 95 2 109
2018 Indeterminate (permanent) 37 43 12 5 2 1 0 81 7 1533
2018 Term 50 42 6 1 1 0 0 92 2 206

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 37 40 14 5 2 2 0 79 7 2074
2019 Term 54 29 8 3 2 3 0 86 5 255
2019 Student 66 31 2 2 0 0 0 96 2 108
2018 Indeterminate (permanent) 36 42 14 5 2 1 0 79 7 1519
2018 Term 53 34 9 3 0 0 0 87 3 202
2017 Indeterminate (permanent) 36 43 13 4 2 2 0 81 6 1998
2017 Term 49 39 7 3 1 1 1 89 4 278
2017 Student 63 28 5 0 0 0 5 95 0 27
2011 Indeterminate (permanent) 30 39 17 7 5 2 0 71 12 2544
2011 Term 38 42 9 4 2 5 0 84 6 400
2011 Casual 11 47 24 6 0 12 0 66 6 18
2011 Student 58 30 4 0 4 4 0 92 4 23

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 38 36 16 4 2 3 0 77 6 2071
2019 Term 53 21 17 5 1 4 0 77 6 256
2019 Student 64 21 6 2 1 5 2 91 3 109
2018 Indeterminate (permanent) 32 37 19 6 2 3 0 72 8 1521
2018 Term 47 31 13 3 2 3 1 81 5 201
2017 Indeterminate (permanent) 33 36 18 4 3 5 1 74 7 1997
2017 Term 49 26 12 3 1 8 1 83 4 278
2017 Student 41 34 7 4 0 9 5 87 5 27

Question 50. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 52 34 8 4 2 0 0 86 6 2082
2019 Term 68 23 4 2 2 0 0 92 4 256
2019 Student 84 13 1 2 0 0 0 97 2 108
2018 Indeterminate (permanent) 45 37 12 4 2 0 0 82 6 1517
2018 Term 63 30 4 4 0 0 0 93 4 200
2017 Indeterminate (permanent) 44 40 9 4 3 0 0 85 7 2002
2017 Term 60 31 3 4 1 1 0 92 6 279
2017 Student 66 29 5 0 0 0 0 95 0 27
2011 Indeterminate (permanent) 35 37 14 7 6 0 0 72 13 2545
2011 Term 46 34 11 6 3 1 0 80 8 399
2011 Casual 22 55 6 18 0 0 0 77 18 18
2011 Student 73 19 0 0 4 4 0 96 4 23
2008 Indeterminate (permanent) 37 38 12 8 4 0 0 76 13 2548
2008 Term 44 39 8 5 2 1 0 84 8 430
2008 Casual 34 37 29 0 0 0 0 71 0 14
2008 Student 65 17 7 8 3 0 0 83 10 35

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 26 32 19 10 5 4 3 63 17 2081
2019 Term 35 29 14 4 5 8 5 74 10 255
2019 Student 53 16 9 4 0 9 9 84 4 109
2018 Indeterminate (permanent) 18 33 23 12 7 5 2 55 21 1530
2018 Term 28 29 15 9 2 12 6 69 13 206
2017 Indeterminate (permanent) 21 32 20 10 8 5 3 58 20 2000
2017 Term 32 25 15 6 6 9 8 68 14 279
2017 Student 30 24 10 3 0 5 29 81 4 27

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 28 36 16 10 5 3 1 67 16 2082
2019 Term 34 36 11 9 3 5 3 75 12 256
2019 Student 50 15 15 6 4 6 5 73 10 108
2018 Indeterminate (permanent) 25 35 17 14 6 3 1 62 21 1527
2018 Term 30 32 17 8 6 5 1 67 15 205
2017 Indeterminate (permanent) 28 34 17 11 5 4 1 65 17 1997
2017 Term 31 34 12 8 5 7 3 72 15 279
2017 Student 46 14 11 14 0 15 0 71 17 27
2011 Indeterminate (permanent) 29 30 15 12 7 4 2 63 20 2547
2011 Term 25 31 16 10 7 8 4 63 19 401
2011 Casual 21 34 5 17 0 24 0 72 22 18
2011 Student 36 18 18 4 9 0 15 63 16 22
2008 Indeterminate (permanent) 27 33 14 13 8 4 2 63 22 2548
2008 Term 29 30 14 12 8 6 2 64 22 430
2008 Casual 20 43 7 21 8 0 0 64 29 14
2008 Student 23 24 12 16 3 17 5 61 24 35

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 29 36 21 8 3 3 0 67 11 2078
2019 Term 43 31 16 4 2 3 1 77 6 254
2019 Student 53 26 11 3 0 6 2 85 3 108
2018 Indeterminate (permanent) 22 36 28 10 3 1 0 59 13 1529
2018 Term 38 32 19 5 2 4 0 73 6 207

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 17 21 22 16 12 11 2 43 31 2078
2019 Term 25 20 20 8 6 18 3 57 17 255
2019 Student 47 22 11 1 2 12 6 83 3 109
2018 Indeterminate (permanent) 13 22 22 18 14 9 2 39 36 1527
2018 Term 23 27 16 12 5 15 1 61 20 206
2017 Indeterminate (permanent) 11 20 22 16 14 15 2 37 36 2002
2017 Term 16 24 20 10 7 19 4 52 23 277
2017 Student 23 27 18 5 3 25 0 66 10 27
2011 Indeterminate (permanent) 11 19 21 18 18 12 2 35 41 2544
2011 Term 13 18 20 14 10 20 5 42 31 401
2011 Casual 0 29 21 11 5 22 12 44 24 18
2011 Student 38 27 4 5 4 8 14 83 12 23

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 35 45 6 11 3 0 0 80 14 2086
2019 Term 48 36 4 9 3 1 1 85 11 255
2019 Student 63 29 4 4 0 0 0 93 4 109
2017 Indeterminate (permanent) 27 48 6 13 5 0 0 75 18 2004
2017 Term 31 57 3 7 1 0 0 89 8 279
2017 Student 58 30 0 12 0 0 0 88 12 27
2011 Indeterminate (permanent) 40 43 5 8 3 0 0 83 12 2543
2011 Term 42 48 4 6 1 0 0 90 7 401
2011 Casual 44 44 0 11 0 0 0 89 11 18
2011 Student 62 30 0 8 0 0 0 92 8 23
2008 Indeterminate (permanent) 46 41 4 7 2 0 0 88 8 2549
2008 Term 46 45 3 5 1 0 0 91 5 431
2008 Casual 49 51 0 0 0 0 0 100 0 14
2008 Student 58 40 0 3 0 0 0 97 3 35

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 51 34 6 7 2 0 0 86 9 2084
2019 Term 53 30 6 8 3 0 0 83 11 256
2019 Student 71 25 4 0 0 0 0 96 0 108
2017 Indeterminate (permanent) 47 37 6 7 3 0 0 85 10 2005
2017 Term 50 36 5 6 2 0 0 86 8 279
2017 Student 81 12 3 5 0 0 0 93 5 27
2011 Indeterminate (permanent) 50 35 5 6 3 0 0 86 9 2542
2011 Term 48 38 7 7 1 0 0 86 8 398
2011 Casual 43 41 11 5 0 0 0 84 5 17
2011 Student 77 9 10 4 0 0 0 86 4 23

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 54 34 7 4 1 0 0 88 5 2072
2019 Term 63 27 6 2 1 0 0 90 4 254
2019 Student 75 21 3 1 0 0 1 96 1 107
2017 Indeterminate (permanent) 53 36 6 4 1 0 0 90 4 2000
2017 Term 59 32 3 4 1 0 0 92 5 277
2017 Student 66 23 3 9 0 0 0 88 9 27

Use of official languages

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 60 20 6 7 4 0 2 82 11 2089
2019 Term 71 16 4 4 5 0 1 88 8 255
2019 Student 86 9 2 2 1 0 0 95 3 109
2017 Indeterminate (permanent) 60 20 6 7 4 0 1 82 12 2003
2017 Term 62 22 4 7 4 0 0 85 11 279
2017 Student 97 0 3 0 0 0 0 97 0 27
2011 Indeterminate (permanent) 65 17 5 6 5 0 2 83 11 2542
2011 Term 70 14 5 5 3 1 1 86 9 401
2011 Casual 56 27 6 6 0 0 6 88 6 18
2011 Student 100 0 0 0 0 0 0 100 0 23
2008 Indeterminate (permanent) 67 16 5 6 4 0 1 85 10 2546
2008 Term 68 15 6 7 4 0 0 84 10 431
2008 Casual 94 6 0 0 0 0 0 100 0 14
2008 Student 92 3 3 3 0 0 0 95 3 35

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 59 19 8 6 4 0 3 81 10 2080
2019 Term 68 13 7 3 4 0 4 85 8 256
2019 Student 77 13 4 1 5 0 1 91 6 108
2017 Indeterminate (permanent) 59 20 7 6 4 0 3 82 10 2005
2017 Term 65 15 5 7 4 0 3 83 12 279
2017 Student 81 9 0 0 0 0 9 100 0 27
2011 Indeterminate (permanent) 62 15 6 6 5 0 5 82 12 2545
2011 Term 69 13 6 3 4 1 4 86 8 399
2011 Casual 67 10 5 11 0 0 6 83 12 18
2011 Student 78 4 4 4 0 0 10 91 4 23
2008 Indeterminate (permanent) 58 15 7 6 6 1 7 79 14 2545
2008 Term 66 14 4 5 6 1 3 84 12 430
2008 Casual 66 14 8 0 0 0 12 91 0 14
2008 Student 81 13 0 0 3 0 3 97 3 35

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 75 11 5 3 3 0 3 89 6 2075
2019 Term 81 9 3 1 2 0 4 94 3 256
2019 Student 84 11 1 0 4 0 0 95 4 109
2017 Indeterminate (permanent) 74 14 4 2 3 0 3 91 5 1998
2017 Term 79 12 3 1 2 0 3 93 3 279
2017 Student 84 14 0 0 0 0 3 100 0 27
2011 Indeterminate (permanent) 73 12 4 3 4 0 5 89 7 2544
2011 Term 78 11 2 2 3 0 4 92 5 398
2011 Casual 88 0 6 0 0 0 6 94 0 18
2011 Student 91 0 4 0 0 0 5 96 0 23
2008 Indeterminate (permanent) 74 8 4 3 4 0 7 88 8 2547
2008 Term 76 9 4 3 4 1 4 89 7 431
2008 Casual 92 0 0 0 0 0 8 100 0 14
2008 Student 92 0 0 3 0 0 5 97 3 35

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 39 27 16 6 3 7 2 72 10 2089
2019 Term 44 22 12 5 4 10 3 75 10 255
2019 Student 44 18 6 4 2 23 3 84 7 109

Collective agreements and terms and conditions of employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 35 48 9 5 1 0 1 85 6 2086
2019 Term 30 50 10 8 1 0 1 80 10 256
2019 Student 41 34 11 5 3 4 3 80 8 109

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 55 26 10 3 1 4 1 85 4 2087
2019 Term 59 26 7 0 1 5 1 91 1 256
2019 Student 68 16 6 0 0 8 3 94 0 109

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 8 92 2085
2019 Term 6 94 255
2019 Student 5 95 109
2018 Indeterminate (permanent) 10 90 1535
2018 Term 3 97 205

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 53 47 162
2018 Indeterminate (permanent) 48 52 159

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 56 44 162
2018 Indeterminate (permanent) 58 42 159

Question 59c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 7 93 162
2018 Indeterminate (permanent) 7 93 159

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 0 100 162
2018 Indeterminate (permanent) 0 100 159

Question 59e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 5 95 162
2018 Indeterminate (permanent) 5 95 159

Question 59f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Term 0 100 15
2018 Indeterminate (permanent) 3 97 159

Question 59g. From whom did you experience harassment on the job? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 4 96 162

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 33 67 161
2018 Indeterminate (permanent) 40 60 158

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 36 64 161
2018 Indeterminate (permanent) 36 64 158

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 49 51 161
2018 Indeterminate (permanent) 45 55 158

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 40 60 161
2018 Indeterminate (permanent) 36 64 158

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 32 68 161
2018 Indeterminate (permanent) 38 62 158

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 49 51 161
2018 Indeterminate (permanent) 45 55 158

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 24 76 161
2018 Indeterminate (permanent) 29 71 158

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Term 0 100 15
2018 Indeterminate (permanent) 0 100 158

Question 60i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 5 95 161
2018 Indeterminate (permanent) 6 94 158

Question 60j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 6 94 161
2018 Indeterminate (permanent) 16 84 158

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 52 48 161
2018 Indeterminate (permanent) 46 54 158

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 20 80 161
2018 Indeterminate (permanent) 23 77 158

Question 60m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 14 86 161
2018 Indeterminate (permanent) 13 87 158

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 49 51 161
2018 Indeterminate (permanent) 56 44 158

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 24 76 161
2018 Indeterminate (permanent) 26 74 158

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 15 85 161
2018 Indeterminate (permanent) 21 79 158

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 17 83 161
2018 Indeterminate (permanent) 23 77 158

Question 61e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 5 95 161
2018 Indeterminate (permanent) 8 92 158

Question 61f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 3 97 161
2018 Indeterminate (permanent) 5 95 158

Question 61g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 9 91 161
2018 Indeterminate (permanent) 5 95 158

Question 61h. What action(s) did you take to address the harassment you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 12 88 161
2018 Indeterminate (permanent) 8 92 158

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 31 69 161
2018 Indeterminate (permanent) 26 74 158

Question 62a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 10 90 156
2018 Indeterminate (permanent) 11 89 151

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 26 74 156
2018 Indeterminate (permanent) 22 78 151

Question 62c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 7 93 156
2018 Indeterminate (permanent) 10 90 151

Question 62d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 9 91 156
2018 Indeterminate (permanent) 7 93 151

Question 62e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 14 86 156
2018 Indeterminate (permanent) 11 89 151

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 8 92 156
2018 Indeterminate (permanent) 10 90 151

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 8 92 156
2018 Indeterminate (permanent) 2 98 151

Question 62h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 15 85 156
2018 Indeterminate (permanent) 10 90 151

Question 62i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 7 93 156
2018 Indeterminate (permanent) 6 94 151

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 36 64 156
2018 Indeterminate (permanent) 33 67 151

Question 62k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 11 89 156
2018 Indeterminate (permanent) 13 87 151

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 47 53 156
2018 Indeterminate (permanent) 55 45 151

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 45 55 156
2018 Indeterminate (permanent) 49 51 151

Question 62o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 5 95 151

Question 62p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 12 88 156
2018 Indeterminate (permanent) 11 89 151

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 11 89 2085
2019 Term 8 92 255
2019 Student 5 95 109

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 18 13 21 6 4 30 9 50 16 2085
2019 Term 29 10 12 5 2 31 10 67 13 255
2019 Student 28 9 6 2 0 28 28 84 4 109
2018 Indeterminate (permanent) 14 15 23 6 5 30 7 47 17 1529
2018 Term 18 12 13 2 1 41 12 65 8 206
2017 Indeterminate (permanent) 13 15 20 6 4 33 9 49 17 2004
2017 Term 18 12 13 2 2 37 17 64 9 279
2017 Student 21 12 5 0 0 50 12 86 0 27

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 32 28 19 5 3 12 1 69 9 2084
2019 Term 44 23 14 2 2 12 3 78 5 255
2019 Student 47 24 5 2 1 17 5 91 4 109
2018 Indeterminate (permanent) 24 29 24 7 4 10 1 60 13 1530
2018 Term 33 24 19 3 2 19 1 71 5 204
2017 Indeterminate (permanent) 25 30 21 6 4 13 1 64 12 2003
2017 Term 34 30 10 2 1 19 3 82 4 279
2017 Student 42 24 5 3 0 22 5 89 4 27
2011 Indeterminate (permanent) 27 33 20 6 4 9 0 67 11 2539
2011 Term 34 28 15 4 2 16 1 75 8 398
2011 Casual 26 39 18 0 0 17 0 78 0 18
2011 Student 60 9 14 0 0 12 5 83 0 23

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 4 96 2083
2019 Term 7 93 255
2018 Indeterminate (permanent) 5 95 1531
2018 Term 3 97 207

Question 67a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 35 65 95
2018 Indeterminate (permanent) 29 71 77

Question 67b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 82 18 95
2018 Indeterminate (permanent) 72 28 77

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 0 100 95
2018 Indeterminate (permanent) 0 100 77

Question 67g. From whom did you experience discrimination on the job? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 12 88 77

Question 68a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 28 72 93
2018 Indeterminate (permanent) 19 81 77

Question 68b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 26 74 93
2018 Indeterminate (permanent) 26 74 77

Question 68c. Please indicate the type of discrimination you experienced. Colour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 7 93 93
2018 Indeterminate (permanent) 10 90 77

Question 68e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 26 74 93
2018 Indeterminate (permanent) 19 81 77

Question 68f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 40 60 93
2018 Indeterminate (permanent) 40 60 77

Question 68h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Term 0 100 17
2018 Indeterminate (permanent) 0 100 77

Question 68i. Please indicate the type of discrimination you experienced. Marital status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 6 94 77

Question 68j. Please indicate the type of discrimination you experienced. Family status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 11 89 93
2018 Indeterminate (permanent) 12 88 77

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Term 0 100 17
2018 Indeterminate (permanent) 0 100 77

Question 68l. Please indicate the type of discrimination you experienced. Disability
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 10 90 93
2018 Indeterminate (permanent) 7 93 77

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 0 100 93
2018 Indeterminate (permanent) 0 100 77

Question 68n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 17 83 93
2018 Indeterminate (permanent) 20 80 77

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 24 76 93
2018 Indeterminate (permanent) 24 76 77

Question 69b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 13 87 93
2018 Indeterminate (permanent) 13 87 77

Question 69c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 8 92 93
2018 Indeterminate (permanent) 10 90 77

Question 69d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 12 88 93
2018 Indeterminate (permanent) 16 84 77

Question 69f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Term 0 100 17

Question 69g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 11 89 77

Question 69h. What action(s) did you take to address the discrimination you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 9 91 93
2018 Indeterminate (permanent) 6 94 77

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 58 42 93
2018 Indeterminate (permanent) 52 48 77

Question 70b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 15 85 74

Question 70c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Term 0 100 17

Question 70d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Term 0 100 17

Question 70h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 10 90 74

Question 70i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Term 0 100 17

Question 70j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 24 76 74

Question 70k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 9 91 74

Question 70l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 49 51 74

Question 70m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Term 0 100 17
2018 Indeterminate (permanent) 0 100 74

Question 70n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 52 48 74

Question 70p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 12 88 74

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 6 94 2083
2019 Term 8 92 253

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 19 13 21 3 2 33 9 55 9 2078
2019 Term 29 12 12 3 2 34 8 70 9 254
2019 Student 32 9 6 0 1 31 19 85 2 108
2018 Indeterminate (permanent) 15 14 26 3 2 33 7 49 9 1531
2018 Term 18 13 13 2 1 42 11 66 6 206
2017 Indeterminate (permanent) 13 15 21 2 2 39 8 52 8 2001
2017 Term 18 12 13 1 1 42 12 67 4 279
2017 Student 18 10 5 0 0 50 17 84 0 27

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 34 28 19 3 2 13 1 72 6 2080
2019 Term 47 21 12 4 2 13 2 80 7 255
2019 Student 55 21 6 0 1 14 3 91 1 108
2018 Indeterminate (permanent) 25 28 25 4 2 14 1 63 8 1531
2018 Term 34 26 17 2 1 18 3 75 3 206
2017 Indeterminate (permanent) 25 30 20 4 2 18 1 68 7 2001
2017 Term 34 25 13 2 1 23 2 79 4 278
2017 Student 35 18 0 0 0 33 14 100 0 27
2011 Indeterminate (permanent) 32 35 18 3 2 10 0 75 5 2551
2011 Term 38 29 13 1 1 18 1 82 3 399
2011 Casual 22 28 24 0 0 26 0 68 0 18
2011 Student 54 15 4 0 0 22 5 94 0 22

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 10 90 2085
2019 Term 11 89 256
2019 Student 10 90 108
2017 Indeterminate (permanent) 10 90 2002
2017 Term 9 91 279

Question 80. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 81 19 208
2019 Term 80 20 30
2019 Student 91 9 11
2017 Indeterminate (permanent) 75 25 200
2017 Term 76 24 25

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 51 38 4 5 2 0 1 90 7 166
2019 Term 53 22 14 8 4 0 0 74 12 24
2019 Student 60 40 0 0 0 0 0 100 0 10
2017 Indeterminate (permanent) 46 43 5 3 1 1 0 90 5 150
2017 Term 68 16 11 0 5 0 0 84 5 19
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Workplace well-being

A psychologically healthy workplace

Question 30. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 58 23 10 4 3 2 0 83 7 2088
2019 Term 69 20 6 1 3 1 1 90 4 256
2019 Student 80 17 1 0 1 1 0 98 1 109
2018 Indeterminate (permanent) 49 27 12 5 5 1 0 77 10 1521
2018 Term 65 22 10 2 1 0 0 87 3 205
2017 Indeterminate (permanent) 48 28 12 5 4 1 0 78 10 2003
2017 Term 63 21 6 5 2 3 0 86 8 279
2017 Student 65 24 5 5 0 0 0 90 5 26

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 10 41 22 16 4 3 3 55 22 516

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 17 39 23 13 5 5 0 58 18 2079
2019 Term 28 30 19 11 3 10 0 64 15 255
2019 Student 23 31 15 15 3 12 2 62 20 108
2018 Indeterminate (permanent) 10 28 28 19 10 5 0 41 30 1534
2018 Term 14 30 25 17 4 10 1 49 23 206
2017 Indeterminate (permanent) 9 29 25 18 11 8 0 42 31 2003
2017 Term 12 25 28 11 6 16 2 46 20 279
2017 Student 14 7 26 19 3 31 0 30 32 27

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 21 37 20 13 6 2 0 60 19 2085
2019 Term 37 33 16 10 3 2 0 71 13 254
2019 Student 42 32 8 10 1 6 1 79 12 106
2018 Indeterminate (permanent) 17 33 24 15 8 2 0 51 24 1536
2018 Term 26 33 19 11 3 8 0 64 16 204
2017 Indeterminate (permanent) 16 37 21 15 8 3 0 55 24 1999
2017 Term 26 40 17 6 5 5 0 70 11 279
2017 Student 40 27 19 3 0 12 0 76 3 27

Work-related stress

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 47 29 14 5 4 0 1 77 9 2085
2019 Term 47 26 15 6 5 1 1 74 10 255
2019 Student 46 31 13 7 2 0 1 78 9 109
2018 Indeterminate (permanent) 42 29 17 6 5 0 1 72 11 1532
2018 Term 40 26 17 10 5 1 0 67 16 207
2017 Indeterminate (permanent) 42 31 14 7 4 0 2 74 11 1999
2017 Term 45 30 13 6 4 1 1 76 10 278
2017 Student 46 34 7 12 0 0 0 81 12 27

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 18 30 28 14 9 0 0 48 24 2082
2019 Term 31 30 25 10 4 0 0 62 14 256
2019 Student 50 33 12 3 2 0 0 83 5 109
2018 Indeterminate (permanent) 11 28 29 18 12 0 0 39 31 1535
2018 Term 22 33 28 10 4 3 1 57 14 207
2017 Indeterminate (permanent) 15 28 29 17 10 0 1 43 28 2002
2017 Term 25 32 23 16 4 0 0 57 20 279
2017 Student 37 30 21 3 9 0 0 67 12 27

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 25 36 24 10 5 0 1 61 15 2076
2019 Term 48 27 14 7 2 0 1 77 9 255
2019 Student 67 23 4 3 2 1 1 92 5 108
2018 Indeterminate (permanent) 18 32 27 15 7 0 1 50 23 1530
2018 Term 34 36 17 5 2 3 3 75 7 207
2017 Indeterminate (permanent) 21 32 25 14 6 0 2 54 20 1999
2017 Term 33 37 15 10 3 0 2 71 14 277
2017 Student 61 25 0 10 4 0 0 86 14 27

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 17 27 25 17 14 0 0 44 31 2081
2019 Term 35 25 19 13 6 1 1 61 20 256
2019 Student 65 19 7 4 2 2 1 87 6 109
2018 Indeterminate (permanent) 14 23 24 21 17 1 1 37 39 1525
2018 Term 27 24 22 15 8 2 2 52 24 207
2017 Indeterminate (permanent) 15 26 24 19 13 1 1 42 33 2004
2017 Term 28 29 17 14 10 1 0 58 24 278
2017 Student 68 25 0 3 4 0 0 93 7 27

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 42 30 14 6 4 0 3 74 11 2071
2019 Term 63 18 9 6 1 0 2 84 7 254
2019 Student 72 17 6 1 0 0 4 93 1 109
2018 Indeterminate (permanent) 36 28 17 9 6 0 4 67 15 1530
2018 Term 49 26 15 3 3 1 3 78 6 205
2017 Indeterminate (permanent) 35 30 17 8 5 1 5 69 13 2004
2017 Term 47 32 9 5 2 1 3 82 8 279
2017 Student 67 14 7 3 4 0 5 85 7 27

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 32 32 20 9 7 0 1 65 15 2080
2019 Term 50 26 13 7 4 0 0 76 11 253
2019 Student 52 33 12 2 1 0 0 85 3 109
2018 Indeterminate (permanent) 26 31 21 12 8 0 1 58 20 1533
2018 Term 41 28 20 5 3 3 1 71 9 207
2017 Indeterminate (permanent) 28 33 21 11 6 0 1 62 17 1998
2017 Term 41 28 22 6 2 0 1 70 8 278
2017 Student 38 35 5 9 12 0 0 74 21 27

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 27 35 24 8 4 1 1 63 13 2080
2019 Term 43 27 18 8 1 2 1 72 9 255
2019 Student 66 24 7 2 0 0 1 91 2 109
2018 Indeterminate (permanent) 19 34 28 12 6 0 1 53 18 1526
2018 Term 34 28 20 8 4 3 2 66 13 206
2017 Indeterminate (permanent) 22 34 23 13 6 1 1 57 19 1997
2017 Term 36 29 18 11 5 1 2 66 16 279
2017 Student 57 19 19 5 0 0 0 76 5 27

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 19 34 26 14 6 1 1 53 21 2082
2019 Term 35 29 22 9 4 1 0 65 13 255
2019 Student 65 22 9 3 0 0 1 88 3 109
2018 Indeterminate (permanent) 12 30 27 18 11 0 1 43 29 1524
2018 Term 28 32 22 7 6 3 2 63 14 205
2017 Indeterminate (permanent) 14 31 28 17 9 0 1 45 27 1996
2017 Term 31 29 18 14 6 1 0 61 21 278
2017 Student 46 29 13 12 0 0 0 75 12 27

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 28 33 21 11 5 0 1 62 17 2078
2019 Term 39 28 17 10 5 0 1 67 15 255
2019 Student 53 22 17 5 3 0 1 76 7 109
2018 Indeterminate (permanent) 20 34 24 14 8 0 1 54 22 1527
2018 Term 34 31 19 10 4 0 2 67 14 204
2017 Indeterminate (permanent) 22 33 23 12 8 0 1 56 20 1999
2017 Term 30 31 20 12 6 1 1 61 18 279
2017 Student 46 25 19 5 5 0 0 71 10 27

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 37 30 16 9 7 1 1 68 16 2076
2019 Term 57 24 8 6 4 1 1 82 9 254
2019 Student 72 15 8 2 1 0 2 89 3 109

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 33 36 19 8 4 0 1 69 12 2075
2019 Term 53 26 13 5 2 1 0 80 7 254
2019 Student 59 31 6 3 0 0 0 91 3 108
2018 Indeterminate (permanent) 26 33 23 11 5 0 1 60 17 1525
2018 Term 42 34 15 5 3 0 1 77 8 200
2017 Indeterminate (permanent) 28 32 23 11 5 1 1 61 16 1995
2017 Term 39 35 13 7 3 2 1 76 10 279
2017 Student 61 20 7 7 5 0 0 81 12 27

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 61 24 9 3 1 0 1 86 4 2072
2019 Term 67 19 9 3 1 0 1 87 4 255
2019 Student 81 16 2 2 0 0 0 96 2 108
2018 Indeterminate (permanent) 60 26 9 3 1 0 1 87 4 1523
2018 Term 61 23 9 3 1 0 2 86 5 206
2017 Indeterminate (permanent) 61 24 9 2 1 0 2 87 4 2006
2017 Term 66 22 8 1 1 0 1 89 3 279
2017 Student 66 25 5 0 4 0 0 91 4 27

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 78 10 3 1 1 1 7 95 1 2066
2019 Term 80 11 3 1 1 0 3 94 2 254
2019 Student 84 8 3 1 0 0 4 96 1 109
2018 Indeterminate (permanent) 77 13 3 1 1 1 4 94 2 1523
2018 Term 80 9 4 1 1 0 4 94 2 204

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 78 9 5 2 2 1 2 90 4 2076
2019 Term 83 8 3 2 2 0 1 93 5 254
2019 Student 94 2 0 2 1 0 2 97 3 109
2018 Indeterminate (permanent) 74 11 6 2 2 2 3 89 5 1525
2018 Term 80 10 4 0 1 0 4 95 1 203
2017 Indeterminate (permanent) 78 10 5 2 2 1 2 91 5 2003
2017 Term 80 9 2 1 3 0 4 93 4 279
2017 Student 93 3 0 0 0 5 0 100 0 27

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 54 30 10 3 2 1 1 85 4 2080
2019 Term 67 20 6 2 2 0 2 89 4 254
2019 Student 86 8 2 1 1 0 2 96 2 107
2018 Indeterminate (permanent) 52 31 10 4 2 0 1 84 6 1534
2018 Term 66 21 8 3 0 0 2 89 3 206
2017 Indeterminate (permanent) 53 31 10 3 2 0 1 85 5 2002
2017 Term 66 22 6 3 1 0 2 90 4 277
2017 Student 85 8 3 0 5 0 0 93 5 27

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 60 21 10 5 3 1 1 82 8 2071
2019 Term 70 15 7 2 3 0 2 87 5 254
2019 Student 86 7 2 2 1 0 2 95 3 109
2018 Indeterminate (permanent) 53 23 12 7 5 0 1 77 11 1531
2018 Term 68 18 7 2 2 1 2 89 4 206
2017 Indeterminate (permanent) 57 22 10 5 4 0 1 81 9 2003
2017 Term 72 13 7 3 2 0 2 88 5 278
2017 Student 70 17 5 5 3 0 0 87 7 27

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 57 13 6 1 1 1 21 90 2 2070
2019 Term 72 5 1 1 0 0 20 97 1 252
2019 Student 84 3 1 0 0 0 12 99 0 108
2018 Indeterminate (permanent) 51 15 6 2 1 0 25 89 3 1521
2018 Term 63 9 2 0 0 0 26 97 0 205
2017 Indeterminate (permanent) 53 13 6 1 0 0 26 90 2 2001
2017 Term 66 6 1 1 0 0 26 98 1 278
2017 Student 64 0 0 0 0 0 36 100 0 27

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 69 19 5 1 1 1 5 92 2 2066
2019 Term 78 12 4 1 0 0 4 94 2 252
2019 Student 90 6 1 0 0 0 4 99 0 109
2018 Indeterminate (permanent) 67 20 6 1 1 1 5 91 2 1527
2018 Term 75 12 6 1 0 0 6 92 1 207
2017 Indeterminate (permanent) 67 18 6 2 1 1 6 91 2 1997
2017 Term 77 10 3 1 1 0 9 95 2 278
2017 Student 91 5 0 0 0 0 5 100 0 27

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 67 20 7 2 1 1 2 90 3 2075
2019 Term 35 15 18 12 19 0 1 51 31 255
2019 Student 79 6 5 1 4 1 5 90 5 108
2018 Indeterminate (permanent) 61 24 9 3 2 0 1 87 5 1532
2018 Term 21 17 24 16 21 0 1 39 37 207
2017 Indeterminate (permanent) 57 26 9 3 2 1 2 85 5 2006
2017 Term 22 18 18 20 21 0 2 41 41 278
2017 Student 70 4 0 7 8 0 10 82 18 27

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 60 23 10 3 1 0 2 86 4 2077
2019 Term 64 23 8 2 2 0 2 89 4 253
2019 Student 60 27 10 3 0 0 1 87 3 109
2018 Indeterminate (permanent) 55 29 10 3 1 0 2 85 4 1531
2018 Term 56 28 10 2 2 0 2 86 4 206
2017 Indeterminate (permanent) 56 28 10 2 1 0 3 86 3 2000
2017 Term 57 28 7 4 1 0 4 88 5 279
2017 Student 63 15 7 5 9 0 0 78 14 27

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 15 35 35 12 3 0 0 50 15 2090
2019 Term 25 35 27 11 2 0 0 60 13 256
2019 Student 46 34 16 4 1 0 0 80 5 109
2018 Indeterminate (permanent) 10 33 38 15 4 0 0 43 19 1537
2018 Term 17 41 34 7 0 0 0 58 8 207
2017 Indeterminate (permanent) 9 31 39 16 5 0 0 40 21 2005
2017 Term 16 37 35 7 5 0 0 53 12 279
2017 Student 9 59 27 0 4 0 0 69 4 27

Question 76. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 7 15 40 26 11 0 0 37 22 2075
2019 Term 5 10 36 28 21 0 0 49 15 255
2019 Student 2 8 36 28 26 0 0 54 10 109
2018 Indeterminate (permanent) 7 20 41 24 8 0 0 32 27 1519
2018 Term 3 12 36 31 18 1 0 49 15 206
2017 Indeterminate (permanent) 6 18 41 24 10 0 0 34 25 1996
2017 Term 4 15 36 29 16 0 1 45 19 278
2017 Student 9 13 29 35 14 0 0 49 22 27
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Compensation

Pay or other compensation issues

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 57 26 7 2 1 6 1 61 39 2085
2019 Term 54 21 7 2 1 10 5 64 36 256
2019 Student 61 15 5 0 2 11 6 74 26 108
2018 Indeterminate (permanent) 69 16 5 2 1 6 1 74 26 1536
2018 Term 61 16 6 4 2 8 3 69 31 207
2017 Indeterminate (permanent) 67 16 5 1 1 8 2 74 26 2004
2017 Term 64 16 6 1 1 12 1 73 27 279
2017 Student 52 9 5 3 0 31 0 75 25 27

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 39 61 756
2019 Term 50 50 81

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Indeterminate (permanent) 78 22 744
2019 Term 68 32 80
2018 Indeterminate (permanent) 63 37 372
2018 Term 65 35 56

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 64 13 6 4 2 2 9 87 7 2078
2019 Term 60 8 7 1 1 3 19 88 2 256
2019 Student 57 6 2 2 2 6 26 92 5 108
2018 Indeterminate (permanent) 68 8 5 3 3 2 12 88 6 1534
2018 Term 70 8 4 0 1 2 14 94 2 207

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 23 28 19 11 6 3 12 59 20 748
2019 Term 24 20 22 8 12 2 12 51 23 81
2018 Indeterminate (permanent) 17 29 16 13 14 1 10 51 30 375
2018 Term 25 22 24 8 7 0 13 55 18 57
2017 Indeterminate (permanent) 15 28 17 11 6 3 20 56 22 467
2017 Term 20 25 21 7 8 6 13 56 18 65

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Indeterminate (permanent) 15 21 19 13 9 5 18 47 29 750
2019 Term 19 19 20 12 14 1 15 46 31 81
2018 Indeterminate (permanent) 8 18 18 14 16 4 22 35 40 377
2018 Term 23 14 30 7 14 2 9 42 24 58
2017 Indeterminate (permanent) 9 18 19 10 7 7 31 43 27 468
2017 Term 11 23 16 12 5 8 25 52 24 65
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