2019 Public Service Employee Survey Results by Theme for National Research Council Canada by Question 96. In total, how many years have you been working in the federal public service?

The results of the 2019 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	54	32	8	5	1	86	6	503
2019	3 to 10 years in the federal public service	40	39	9	8	4	79	11	754
2019	11 to 20 years in the federal public service	39	37	13	8	3	76	11	784
2019	More than 20 years in the federal public service	39	41	12	6	2	80	8	399
2018	Less than 3 years in the federal public service	43	39	12	4	1	83	4	333
2018	3 to 10 years in the federal public service	37	42	11	7	4	79	10	539
2018	11 to 20 years in the federal public service	35	43	10	9	4	78	12	577
2018	More than 20 years in the federal public service	40	43	7	7	2	83	9	295
2017	Less than 3 years in the federal public service	46	40	6	5	2	86	7	478
2017	3 to 10 years in the federal public service	40	43	9	6	2	83	8	675
2017	11 to 20 years in the federal public service	30	50	12	6	3	80	9	769
2017	More than 20 years in the federal public service	32	48	9	7	3	80	11	375
2011	Less than 3 years in the federal public service	47	38	7	6	2	85	8	347
2011	3 to 10 years in the federal public service	38	43	9	6	3	81	10	1232
2011	11 to 20 years in the federal public service	37	42	9	7	4	79	11	808
2011	More than 20 years in the federal public service	40	40	9	7	4	80	11	607
2008	Less than 3 years in the federal public service	44	42	7	5	2	86	7	473
2008	3 to 10 years in the federal public service	38	44	8	6	3	82	9	1189
2008	11 to 20 years in the federal public service	41	42	9	5	3	82	8	688
2008	More than 20 years in the federal public service	47	37	8	5	3	84	8	636

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	50	36	8	4	2	0	86	6	500
2019	3 to 10 years in the federal public service	31	38	13	11	5	0	70	17	753
2019	11 to 20 years in the federal public service	28	39	15	11	6	0	67	18	781
2019	More than 20 years in the federal public service	33	38	14	10	6	0	71	16	399
2018	Less than 3 years in the federal public service	36	45	11	6	2	0	82	7	336
2018	3 to 10 years in the federal public service	30	38	14	12	6	0	68	18	537
2018	11 to 20 years in the federal public service	26	35	19	12	7	0	62	19	576
2018	More than 20 years in the federal public service	28	38	15	12	6	0	67	18	293
2017	Less than 3 years in the federal public service	39	44	9	6	2	0	83	8	479
2017	3 to 10 years in the federal public service	29	42	15	9	5	1	71	14	676
2017	11 to 20 years in the federal public service	22	43	17	10	8	0	65	17	769
2017	More than 20 years in the federal public service	23	40	16	11	9	0	64	21	374

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	62	29	6	2	0	0	91	3	500
2019	3 to 10 years in the federal public service	54	33	8	4	1	0	87	5	749
2019	11 to 20 years in the federal public service	56	30	10	3	1	0	87	4	777
2019	More than 20 years in the federal public service	59	32	6	2	1	0	92	2	399
2018	Less than 3 years in the federal public service	55	32	10	2	0	1	88	2	333
2018	3 to 10 years in the federal public service	56	33	6	3	2	0	89	5	535
2018	11 to 20 years in the federal public service	54	36	7	2	1	0	90	3	575
2018	More than 20 years in the federal public service	57	34	6	2	1	0	91	3	294
2017	Less than 3 years in the federal public service	57	31	8	2	1	0	88	3	479
2017	3 to 10 years in the federal public service	58	34	6	2	0	0	92	2	673
2017	11 to 20 years in the federal public service	53	38	6	1	1	0	91	2	768
2017	More than 20 years in the federal public service	56	34	7	2	1	0	90	3	374
2011	Less than 3 years in the federal public service	69	24	4	2	0	0	93	3	346
2011	3 to 10 years in the federal public service	63	29	6	2	0	0	92	3	1230
2011	11 to 20 years in the federal public service	62	31	5	2	1	0	93	3	806
2011	More than 20 years in the federal public service	69	24	5	1	2	0	92	3	608

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	59	31	6	3	0	0	90	3	503
2019	3 to 10 years in the federal public service	47	38	8	5	2	0	86	6	754
2019	11 to 20 years in the federal public service	45	37	12	4	2	0	82	6	784
2019	More than 20 years in the federal public service	46	38	10	4	1	0	84	5	399
2018	Less than 3 years in the federal public service	49	38	10	2	1	1	88	3	336
2018	3 to 10 years in the federal public service	43	41	10	4	3	0	83	6	540
2018	11 to 20 years in the federal public service	43	39	10	6	2	0	82	8	578
2018	More than 20 years in the federal public service	46	37	11	6	1	0	83	6	295
2017	Less than 3 years in the federal public service	55	32	8	3	2	0	87	5	479
2017	3 to 10 years in the federal public service	48	37	8	6	1	0	85	7	673
2017	11 to 20 years in the federal public service	38	44	12	4	2	0	82	6	767
2017	More than 20 years in the federal public service	39	40	12	7	2	0	79	9	374
2011	Less than 3 years in the federal public service	58	33	5	3	1	0	91	4	347
2011	3 to 10 years in the federal public service	45	42	6	5	2	0	87	7	1233
2011	11 to 20 years in the federal public service	42	42	8	5	2	0	84	7	808
2011	More than 20 years in the federal public service	46	39	7	5	3	0	85	8	607
2008	Less than 3 years in the federal public service	54	37	5	3	0	0	91	3	474
2008	3 to 10 years in the federal public service	48	40	6	4	2	0	88	6	1190
2008	11 to 20 years in the federal public service	49	39	7	3	2	0	88	6	692
2008	More than 20 years in the federal public service	51	37	7	3	2	0	88	5	639

Question 51. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	66	23	6	4	1	0	89	4	499
2019	3 to 10 years in the federal public service	42	34	12	8	3	0	77	12	751
2019	11 to 20 years in the federal public service	38	32	18	6	4	1	71	11	785
2019	More than 20 years in the federal public service	41	32	15	8	5	0	72	13	398
2018	Less than 3 years in the federal public service	51	35	11	2	1	0	86	3	327
2018	3 to 10 years in the federal public service	38	34	18	5	5	0	71	10	538
2018	11 to 20 years in the federal public service	33	31	22	10	4	0	64	14	573
2018	More than 20 years in the federal public service	34	33	20	8	5	0	67	13	291
2017	Less than 3 years in the federal public service	54	31	10	3	2	0	86	5	479
2017	3 to 10 years in the federal public service	39	34	15	8	4	0	73	12	674
2017	11 to 20 years in the federal public service	28	39	18	10	5	0	67	15	768
2017	More than 20 years in the federal public service	31	36	17	10	6	0	67	16	375
2011	Less than 3 years in the federal public service	38	38	13	7	3	1	76	10	346
2011	3 to 10 years in the federal public service	29	35	18	10	7	1	65	17	1235
2011	11 to 20 years in the federal public service	22	31	20	15	11	1	54	26	806
2011	More than 20 years in the federal public service	20	33	19	16	12	1	54	28	607

Question 52. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	61	28	6	4	1	0	89	5	501
2019	3 to 10 years in the federal public service	36	38	14	8	3	0	75	11	751
2019	11 to 20 years in the federal public service	32	38	17	9	3	0	70	12	780
2019	More than 20 years in the federal public service	37	31	18	8	4	0	69	13	395
2018	Less than 3 years in the federal public service	45	36	13	3	1	0	82	5	328
2018	3 to 10 years in the federal public service	32	35	21	9	3	0	67	12	539
2018	11 to 20 years in the federal public service	28	37	19	12	3	0	66	15	569
2018	More than 20 years in the federal public service	30	38	17	10	5	0	67	15	291
2017	Less than 3 years in the federal public service	51	35	9	4	1	1	86	5	478
2017	3 to 10 years in the federal public service	34	38	15	8	4	0	72	13	676
2017	11 to 20 years in the federal public service	25	39	18	13	4	0	64	18	767
2017	More than 20 years in the federal public service	27	38	16	12	7	0	65	19	375
2011	Less than 3 years in the federal public service	36	38	14	7	4	1	75	11	346
2011	3 to 10 years in the federal public service	26	36	18	14	7	0	62	21	1231
2011	11 to 20 years in the federal public service	18	34	17	19	12	0	52	31	803
2011	More than 20 years in the federal public service	17	33	17	19	14	1	50	33	610
2008	Less than 3 years in the federal public service	48	38	8	4	2	0	86	6	472
2008	3 to 10 years in the federal public service	31	40	15	9	4	0	71	14	1189
2008	11 to 20 years in the federal public service	24	43	16	12	5	0	67	17	692
2008	More than 20 years in the federal public service	34	38	12	10	5	0	72	15	640

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	53	19	12	7	3	4	1	76	11	502
2019	3 to 10 years in the federal public service	38	27	16	10	6	2	0	67	16	752
2019	11 to 20 years in the federal public service	38	28	17	10	5	2	1	68	15	784
2019	More than 20 years in the federal public service	43	25	16	5	7	3	1	71	13	396
2018	Less than 3 years in the federal public service	42	22	18	10	3	4	1	68	14	330
2018	3 to 10 years in the federal public service	36	25	19	10	7	3	0	63	18	541
2018	11 to 20 years in the federal public service	34	29	20	9	6	1	0	65	15	575
2018	More than 20 years in the federal public service	35	29	19	9	6	1	1	66	15	291
2017	Less than 3 years in the federal public service	46	22	14	6	4	7	0	74	11	479
2017	3 to 10 years in the federal public service	38	28	15	8	7	3	1	68	16	676
2017	11 to 20 years in the federal public service	32	30	18	9	6	4	1	65	16	767
2017	More than 20 years in the federal public service	34	29	18	10	5	4	1	66	15	375
2011	Less than 3 years in the federal public service	38	25	16	9	5	6	1	67	16	347
2011	3 to 10 years in the federal public service	31	28	17	11	8	5	1	62	20	1234
2011	11 to 20 years in the federal public service	28	27	18	12	10	4	1	58	23	805
2011	More than 20 years in the federal public service	31	29	13	9	10	5	2	65	21	609
2008	Less than 3 years in the federal public service	42	29	10	10	3	6	0	75	14	472
2008	3 to 10 years in the federal public service	31	30	16	11	8	5	0	64	20	1186
2008	11 to 20 years in the federal public service	29	32	17	11	7	4	1	64	18	691
2008	More than 20 years in the federal public service	40	28	14	8	6	3	1	71	15	640

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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	56	25	9	4	1	1	5	85	5	502
2019	3 to 10 years in the federal public service	50	29	12	4	3	1	2	81	7	752
2019	11 to 20 years in the federal public service	48	28	14	6	2	0	2	77	8	783
2019	More than 20 years in the federal public service	49	32	11	4	2	0	1	82	6	399

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	66	22	5	3	2	1	1	90	5	502
2019	3 to 10 years in the federal public service	50	29	11	5	4	1	0	80	9	752
2019	11 to 20 years in the federal public service	45	29	14	7	4	2	0	76	10	781
2019	More than 20 years in the federal public service	46	31	12	6	3	2	0	78	9	398
2018	Less than 3 years in the federal public service	56	28	8	4	1	2	1	86	6	336
2018	3 to 10 years in the federal public service	42	31	12	9	4	1	1	74	13	541
2018	11 to 20 years in the federal public service	44	26	15	8	5	1	1	72	13	576
2018	More than 20 years in the federal public service	42	30	13	7	6	1	0	73	14	289
2017	Less than 3 years in the federal public service	56	28	7	2	3	3	1	88	5	477
2017	3 to 10 years in the federal public service	45	31	13	6	4	1	0	77	10	677
2017	11 to 20 years in the federal public service	40	31	15	9	5	1	1	72	13	769
2017	More than 20 years in the federal public service	34	36	15	8	5	2	1	72	13	375
2011	Less than 3 years in the federal public service	55	29	7	5	2	2	1	86	7	347
2011	3 to 10 years in the federal public service	43	31	12	8	4	1	0	74	13	1232
2011	11 to 20 years in the federal public service	37	33	13	7	9	1	0	71	16	805
2011	More than 20 years in the federal public service	37	31	14	9	7	2	0	70	16	610
2008	Less than 3 years in the federal public service	48	28	11	5	3	4	1	80	9	473
2008	3 to 10 years in the federal public service	40	29	11	9	8	2	0	71	18	1190
2008	11 to 20 years in the federal public service	38	31	12	10	9	1	0	69	19	692
2008	More than 20 years in the federal public service	42	29	10	11	6	2	1	72	18	639

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	60	24	8	3	2	1	2	87	5	502
2019	3 to 10 years in the federal public service	45	33	10	7	4	1	0	79	11	751
2019	11 to 20 years in the federal public service	41	31	14	8	5	1	1	73	13	780
2019	More than 20 years in the federal public service	39	38	11	8	4	0	0	77	12	398
2018	Less than 3 years in the federal public service	47	34	9	6	3	0	1	81	9	335
2018	3 to 10 years in the federal public service	41	32	12	10	5	0	0	73	15	541
2018	11 to 20 years in the federal public service	39	31	13	11	5	0	1	71	16	577
2018	More than 20 years in the federal public service	36	34	14	9	7	0	0	70	16	292
2017	Less than 3 years in the federal public service	48	35	8	5	2	0	1	85	7	479
2017	3 to 10 years in the federal public service	39	36	10	10	5	0	0	75	14	676
2017	11 to 20 years in the federal public service	35	35	13	10	5	1	0	71	16	768
2017	More than 20 years in the federal public service	31	39	13	9	6	1	0	71	16	373
2011	Less than 3 years in the federal public service	49	34	7	6	3	1	1	84	9	346
2011	3 to 10 years in the federal public service	37	34	12	10	7	0	0	71	17	1231
2011	11 to 20 years in the federal public service	33	32	14	13	8	0	0	65	21	804
2011	More than 20 years in the federal public service	34	32	14	11	8	1	0	67	19	608
2008	Less than 3 years in the federal public service	42	34	11	8	4	1	1	76	13	474
2008	3 to 10 years in the federal public service	33	32	11	13	10	1	0	66	23	1188
2008	11 to 20 years in the federal public service	31	33	13	13	10	0	0	64	22	692
2008	More than 20 years in the federal public service	35	31	11	13	9	0	1	67	22	639

Question 31. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	65	23	7	4	1	0	0	89	4	503
2019	3 to 10 years in the federal public service	54	27	8	6	4	1	0	81	11	753
2019	11 to 20 years in the federal public service	49	25	14	8	3	0	0	75	11	783
2019	More than 20 years in the federal public service	53	27	10	5	4	0	0	80	10	397
2018	Less than 3 years in the federal public service	55	28	7	5	3	2	0	85	8	334
2018	3 to 10 years in the federal public service	43	29	14	7	6	0	0	73	13	543
2018	11 to 20 years in the federal public service	43	27	14	9	6	0	0	70	16	574
2018	More than 20 years in the federal public service	42	30	12	9	6	0	0	72	16	292
2017	Less than 3 years in the federal public service	60	26	7	5	2	0	0	87	6	479
2017	3 to 10 years in the federal public service	46	30	12	8	4	0	0	77	12	676
2017	11 to 20 years in the federal public service	44	28	12	9	7	1	0	72	16	767
2017	More than 20 years in the federal public service	41	30	12	9	7	0	1	72	16	374

Senior management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	50	24	9	2	1	11	2	86	4	501
2019	3 to 10 years in the federal public service	34	32	15	6	3	8	1	73	10	750
2019	11 to 20 years in the federal public service	32	31	18	8	4	7	0	68	13	782
2019	More than 20 years in the federal public service	29	29	23	8	6	5	0	61	15	397
2018	Less than 3 years in the federal public service	40	29	10	4	2	14	0	81	7	336
2018	3 to 10 years in the federal public service	30	32	17	9	4	7	0	67	15	542
2018	11 to 20 years in the federal public service	24	35	19	12	3	6	0	64	16	579
2018	More than 20 years in the federal public service	24	33	23	9	6	5	0	60	16	295
2017	Less than 3 years in the federal public service	38	29	13	3	2	14	0	79	6	479
2017	3 to 10 years in the federal public service	28	33	18	8	5	8	0	67	14	677
2017	11 to 20 years in the federal public service	24	34	18	10	5	9	0	63	17	768
2017	More than 20 years in the federal public service	21	34	22	8	6	8	1	60	15	374
2011	Less than 3 years in the federal public service	32	29	16	5	4	13	1	72	10	344
2011	3 to 10 years in the federal public service	21	30	20	10	9	8	1	56	21	1228
2011	11 to 20 years in the federal public service	16	28	21	13	13	9	1	48	28	808
2011	More than 20 years in the federal public service	16	25	23	13	15	8	0	45	30	609

Question 35. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	48	26	10	6	2	8	1	81	8	500
2019	3 to 10 years in the federal public service	26	34	17	14	6	2	1	63	20	751
2019	11 to 20 years in the federal public service	24	32	21	13	7	2	0	57	21	778
2019	More than 20 years in the federal public service	23	33	20	14	10	0	0	56	24	395
2018	Less than 3 years in the federal public service	35	32	16	7	3	6	0	72	11	335
2018	3 to 10 years in the federal public service	22	30	22	14	9	2	0	53	24	543
2018	11 to 20 years in the federal public service	19	32	21	16	9	2	0	53	26	579
2018	More than 20 years in the federal public service	17	36	22	16	9	1	0	52	26	292
2017	Less than 3 years in the federal public service	32	35	16	6	3	6	1	73	10	479
2017	3 to 10 years in the federal public service	23	32	22	13	8	2	0	56	21	674
2017	11 to 20 years in the federal public service	17	34	21	14	11	2	0	52	26	768
2017	More than 20 years in the federal public service	16	34	22	14	9	4	1	53	24	375
2011	Less than 3 years in the federal public service	26	30	17	12	10	4	0	59	23	347
2011	3 to 10 years in the federal public service	15	29	19	16	19	2	0	45	36	1231
2011	11 to 20 years in the federal public service	12	24	19	18	25	1	0	36	44	809
2011	More than 20 years in the federal public service	10	19	23	19	27	2	0	30	47	608
2008	Less than 3 years in the federal public service	36	33	15	5	4	6	1	74	10	474
2008	3 to 10 years in the federal public service	21	32	19	13	13	2	0	54	27	1189
2008	11 to 20 years in the federal public service	17	31	18	17	16	2	0	48	33	692
2008	More than 20 years in the federal public service	17	34	16	17	14	1	0	52	32	638

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	37	25	14	8	3	12	1	71	13	499
2019	3 to 10 years in the federal public service	17	28	25	17	9	4	1	47	27	746
2019	11 to 20 years in the federal public service	14	31	24	17	10	4	0	47	28	782
2019	More than 20 years in the federal public service	11	31	26	16	11	4	0	44	28	395
2018	Less than 3 years in the federal public service	22	29	23	13	4	9	0	55	19	336
2018	3 to 10 years in the federal public service	14	24	28	18	11	5	0	39	31	542
2018	11 to 20 years in the federal public service	9	30	23	23	10	5	0	41	35	577
2018	More than 20 years in the federal public service	11	26	28	20	12	3	0	38	33	292
2017	Less than 3 years in the federal public service	22	28	20	9	4	16	1	60	16	479
2017	3 to 10 years in the federal public service	13	30	24	17	11	4	0	45	29	677
2017	11 to 20 years in the federal public service	9	30	25	19	11	6	0	41	32	769
2017	More than 20 years in the federal public service	8	27	29	19	10	6	1	38	31	374
2011	Less than 3 years in the federal public service	16	29	18	18	7	10	1	51	29	345
2011	3 to 10 years in the federal public service	9	28	21	20	16	6	0	39	38	1233
2011	11 to 20 years in the federal public service	6	23	22	24	20	5	0	30	46	807
2011	More than 20 years in the federal public service	5	20	23	25	23	5	0	27	49	608
2008	Less than 3 years in the federal public service	20	36	16	12	3	12	1	64	17	474
2008	3 to 10 years in the federal public service	12	32	20	19	12	5	0	46	33	1190
2008	11 to 20 years in the federal public service	8	30	18	24	14	6	0	40	40	689
2008	More than 20 years in the federal public service	8	31	22	21	14	4	0	41	37	638

Question 37. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	33	31	12	12	4	7	1	70	17	502
2019	3 to 10 years in the federal public service	15	31	21	20	10	2	1	48	31	750
2019	11 to 20 years in the federal public service	14	33	19	21	12	1	0	47	33	783
2019	More than 20 years in the federal public service	11	33	25	19	12	1	0	44	31	398
2018	Less than 3 years in the federal public service	22	29	20	16	7	6	0	54	24	334
2018	3 to 10 years in the federal public service	12	24	23	23	16	1	0	37	40	544
2018	11 to 20 years in the federal public service	9	30	20	24	15	2	0	40	40	579
2018	More than 20 years in the federal public service	10	25	23	27	15	0	0	35	42	294
2017	Less than 3 years in the federal public service	22	34	19	9	6	9	1	62	17	478
2017	3 to 10 years in the federal public service	12	33	21	19	13	2	0	46	33	675
2017	11 to 20 years in the federal public service	8	32	24	22	12	2	0	40	36	766
2017	More than 20 years in the federal public service	8	34	22	21	14	1	0	42	36	375
2011	Less than 3 years in the federal public service	14	30	18	18	11	8	0	49	32	346
2011	3 to 10 years in the federal public service	10	29	17	22	20	2	0	40	43	1232
2011	11 to 20 years in the federal public service	7	24	20	24	23	2	0	32	48	808
2011	More than 20 years in the federal public service	7	23	18	27	24	2	0	30	52	608
2008	Less than 3 years in the federal public service	24	39	14	11	5	7	0	68	17	471
2008	3 to 10 years in the federal public service	12	34	16	22	13	3	0	47	36	1188
2008	11 to 20 years in the federal public service	9	31	19	24	15	2	0	41	40	692
2008	More than 20 years in the federal public service	9	35	18	23	13	2	0	45	36	639

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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	49	31	12	4	3	0	1	81	7	501
2019	3 to 10 years in the federal public service	26	36	16	15	8	0	0	61	22	754
2019	11 to 20 years in the federal public service	21	39	18	16	6	0	0	60	22	782
2019	More than 20 years in the federal public service	23	40	17	13	8	0	0	62	21	399
2018	Less than 3 years in the federal public service	29	39	18	8	3	2	1	70	12	334
2018	3 to 10 years in the federal public service	21	32	22	14	10	0	0	54	24	540
2018	11 to 20 years in the federal public service	18	33	22	17	10	0	0	51	27	578
2018	More than 20 years in the federal public service	20	33	20	18	9	0	0	53	27	295
2017	Less than 3 years in the federal public service	36	41	11	8	4	0	0	77	12	479
2017	3 to 10 years in the federal public service	25	35	17	15	8	0	0	61	22	676
2017	11 to 20 years in the federal public service	18	35	19	18	9	0	0	54	27	769
2017	More than 20 years in the federal public service	18	33	23	17	10	0	0	50	27	374
2011	Less than 3 years in the federal public service	30	44	11	10	4	1	0	75	14	347
2011	3 to 10 years in the federal public service	18	41	17	15	8	0	0	60	23	1235
2011	11 to 20 years in the federal public service	15	38	17	18	13	0	0	53	30	808
2011	More than 20 years in the federal public service	18	32	17	17	15	0	0	51	33	610

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	45	38	9	7	1	83	8	501
2019	3 to 10 years in the federal public service	28	43	13	12	4	71	15	753
2019	11 to 20 years in the federal public service	30	41	15	11	4	71	14	782
2019	More than 20 years in the federal public service	30	43	16	9	2	73	12	394
2018	Less than 3 years in the federal public service	31	42	16	8	3	72	12	335
2018	3 to 10 years in the federal public service	26	38	16	14	4	65	19	540
2018	11 to 20 years in the federal public service	23	42	15	14	5	65	19	579
2018	More than 20 years in the federal public service	24	48	14	8	5	73	13	294
2017	Less than 3 years in the federal public service	30	46	14	8	2	76	10	478
2017	3 to 10 years in the federal public service	27	44	14	12	3	71	15	676
2017	11 to 20 years in the federal public service	21	48	14	13	4	70	16	767
2017	More than 20 years in the federal public service	24	45	13	12	5	69	18	375

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	55	28	9	5	2	1	1	84	7	502
2019	3 to 10 years in the federal public service	41	34	13	8	4	0	0	75	12	752
2019	11 to 20 years in the federal public service	39	30	16	11	4	1	0	69	15	783
2019	More than 20 years in the federal public service	38	38	12	7	5	0	0	76	12	396
2018	Less than 3 years in the federal public service	44	37	8	6	4	1	1	82	10	336
2018	3 to 10 years in the federal public service	35	34	13	13	5	0	0	69	18	543
2018	11 to 20 years in the federal public service	32	34	15	12	6	0	0	67	18	577
2018	More than 20 years in the federal public service	30	39	14	12	5	0	0	69	17	292
2017	Less than 3 years in the federal public service	43	38	9	5	3	1	1	82	8	479
2017	3 to 10 years in the federal public service	35	38	12	8	6	0	0	73	14	677
2017	11 to 20 years in the federal public service	31	36	17	10	6	1	0	68	16	768
2017	More than 20 years in the federal public service	26	37	16	12	7	1	1	64	19	374
2011	Less than 3 years in the federal public service	45	35	9	6	3	1	1	82	9	347
2011	3 to 10 years in the federal public service	34	35	13	11	6	0	0	70	17	1231
2011	11 to 20 years in the federal public service	31	34	16	10	9	0	0	64	19	806
2011	More than 20 years in the federal public service	31	34	14	11	9	1	1	66	20	611
2008	Less than 3 years in the federal public service	36	38	14	6	5	1	0	75	11	474
2008	3 to 10 years in the federal public service	31	36	12	12	10	0	0	67	22	1189
2008	11 to 20 years in the federal public service	26	37	15	13	9	1	0	63	22	692
2008	More than 20 years in the federal public service	32	32	13	12	9	1	1	66	21	638

Job fit and development

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	45	35	10	9	2	0	0	80	10	500
2019	3 to 10 years in the federal public service	31	41	13	10	4	0	1	73	14	753
2019	11 to 20 years in the federal public service	29	41	15	11	4	0	0	70	16	779
2019	More than 20 years in the federal public service	31	41	13	10	4	0	0	72	14	397
2018	Less than 3 years in the federal public service	29	45	11	12	3	1	0	74	15	335
2018	3 to 10 years in the federal public service	25	45	12	11	6	0	1	70	18	539
2018	11 to 20 years in the federal public service	21	44	13	15	6	0	1	66	21	580
2018	More than 20 years in the federal public service	23	41	16	14	5	0	1	64	20	294
2017	Less than 3 years in the federal public service	35	43	9	9	4	0	0	78	13	478
2017	3 to 10 years in the federal public service	26	40	15	13	5	0	1	66	19	677
2017	11 to 20 years in the federal public service	23	42	15	15	6	0	0	64	21	767
2017	More than 20 years in the federal public service	27	41	12	12	8	0	0	68	19	375
2011	Less than 3 years in the federal public service	32	37	15	10	3	1	2	71	13	345
2011	3 to 10 years in the federal public service	23	38	16	13	7	0	2	63	21	1231
2011	11 to 20 years in the federal public service	23	36	17	15	8	0	1	59	24	807
2011	More than 20 years in the federal public service	26	35	14	13	8	0	3	63	22	608
2008	Less than 3 years in the federal public service	31	42	13	8	1	1	4	77	10	473
2008	3 to 10 years in the federal public service	24	42	14	12	5	1	2	68	18	1189
2008	11 to 20 years in the federal public service	26	39	16	12	6	0	1	66	18	691
2008	More than 20 years in the federal public service	31	39	14	10	4	0	3	72	14	640

Question 44. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	41	29	15	6	2	7	1	75	8	502
2019	3 to 10 years in the federal public service	20	31	19	17	11	1	0	52	29	748
2019	11 to 20 years in the federal public service	15	32	21	19	12	1	1	48	31	784
2019	More than 20 years in the federal public service	18	31	22	16	12	1	0	50	28	399
2018	Less than 3 years in the federal public service	20	33	22	11	7	7	0	57	20	335
2018	3 to 10 years in the federal public service	13	30	21	19	15	1	0	43	35	541
2018	11 to 20 years in the federal public service	12	28	22	23	14	1	0	41	37	576
2018	More than 20 years in the federal public service	13	30	21	24	12	0	0	43	35	294
2017	Less than 3 years in the federal public service	27	34	16	11	3	7	0	67	16	478
2017	3 to 10 years in the federal public service	17	35	17	16	14	1	0	52	30	675
2017	11 to 20 years in the federal public service	12	32	21	18	15	1	0	45	34	768
2017	More than 20 years in the federal public service	13	31	22	14	16	2	1	45	32	373
2011	Less than 3 years in the federal public service	23	32	20	11	7	6	1	59	20	343
2011	3 to 10 years in the federal public service	15	31	19	17	16	2	0	48	33	1232
2011	11 to 20 years in the federal public service	12	26	20	22	19	1	0	39	41	807
2011	More than 20 years in the federal public service	13	31	16	19	19	1	0	45	39	610
2008	Less than 3 years in the federal public service	27	36	18	9	3	6	0	68	13	473
2008	3 to 10 years in the federal public service	21	34	17	16	11	1	0	55	27	1187
2008	11 to 20 years in the federal public service	19	33	19	15	14	1	0	52	29	691
2008	More than 20 years in the federal public service	20	36	17	16	10	1	1	57	26	640

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	33	24	13	10	5	7	8	67	18	501
2019	3 to 10 years in the federal public service	17	29	18	15	19	1	1	47	35	751
2019	11 to 20 years in the federal public service	13	26	16	20	22	2	1	40	43	785
2019	More than 20 years in the federal public service	17	19	20	17	24	1	2	37	42	399
2018	Less than 3 years in the federal public service	21	27	16	16	11	6	2	53	29	334
2018	3 to 10 years in the federal public service	14	27	18	19	21	1	0	41	40	542
2018	11 to 20 years in the federal public service	13	19	16	24	26	1	1	33	51	576
2018	More than 20 years in the federal public service	13	20	14	25	27	0	2	33	53	295
2017	Less than 3 years in the federal public service	24	29	14	13	7	10	4	61	23	479
2017	3 to 10 years in the federal public service	19	26	15	18	20	2	0	45	39	674
2017	11 to 20 years in the federal public service	9	25	17	20	25	3	2	36	47	769
2017	More than 20 years in the federal public service	10	24	15	16	29	1	4	36	48	374
2011	Less than 3 years in the federal public service	18	28	15	14	14	8	3	52	31	345
2011	3 to 10 years in the federal public service	15	22	17	19	24	2	1	38	45	1229
2011	11 to 20 years in the federal public service	10	21	16	20	30	1	2	32	51	805
2011	More than 20 years in the federal public service	10	16	14	19	36	1	3	27	58	608
2008	Less than 3 years in the federal public service	18	31	18	15	8	7	4	55	25	471
2008	3 to 10 years in the federal public service	14	29	15	20	20	1	1	44	41	1186
2008	11 to 20 years in the federal public service	12	26	15	19	26	1	1	39	46	692
2008	More than 20 years in the federal public service	14	21	16	16	30	0	3	36	48	640

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	59	22	8	2	0	1	8	89	2	503
2019	3 to 10 years in the federal public service	53	26	12	5	1	1	2	82	6	749
2019	11 to 20 years in the federal public service	52	26	12	5	2	1	2	80	7	783
2019	More than 20 years in the federal public service	59	22	10	3	1	0	5	85	4	398

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	59	11	6	3	2	3	16	86	7	502
2019	3 to 10 years in the federal public service	60	9	9	4	5	4	9	79	11	750
2019	11 to 20 years in the federal public service	55	11	6	5	4	3	15	81	12	782
2019	More than 20 years in the federal public service	63	8	6	3	3	2	16	86	7	399

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	53	19	14	3	2	2	7	79	6	502
2019	3 to 10 years in the federal public service	43	26	16	6	5	2	2	72	11	751
2019	11 to 20 years in the federal public service	40	28	17	8	3	2	2	70	11	782
2019	More than 20 years in the federal public service	48	21	16	7	2	2	4	74	9	398

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	53	19	10	6	1	3	7	81	8	497
2019	3 to 10 years in the federal public service	40	25	17	6	5	4	3	69	12	748
2019	11 to 20 years in the federal public service	38	24	20	9	4	2	3	65	14	781
2019	More than 20 years in the federal public service	47	19	15	7	3	4	5	72	11	397

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	55	12	11	4	5	5	9	78	10	498
2019	3 to 10 years in the federal public service	46	15	14	9	8	4	4	66	19	747
2019	11 to 20 years in the federal public service	40	16	16	10	9	3	4	62	22	781
2019	More than 20 years in the federal public service	49	14	10	9	7	4	7	71	18	398

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	69	12	7	1	1	2	8	89	3	500
2019	3 to 10 years in the federal public service	67	13	9	3	3	3	3	84	6	750
2019	11 to 20 years in the federal public service	62	15	11	4	2	3	4	82	7	779
2019	More than 20 years in the federal public service	63	15	7	4	2	3	6	86	6	398

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	82	4	3	0	1	3	7	95	1	501
2019	3 to 10 years in the federal public service	77	8	6	2	1	3	3	91	3	747
2019	11 to 20 years in the federal public service	71	10	5	3	2	6	3	89	5	778
2019	More than 20 years in the federal public service	74	9	4	2	2	3	6	91	5	399

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	80	5	2	0	1	2	10	96	1	500
2019	3 to 10 years in the federal public service	81	6	2	1	1	2	8	96	2	746
2019	11 to 20 years in the federal public service	76	7	3	1	1	4	8	95	2	779
2019	More than 20 years in the federal public service	77	4	3	1	0	3	12	96	1	397

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	49	33	11	6	1	0	82	7	502
2019	3 to 10 years in the federal public service	30	42	13	9	6	0	72	15	752
2019	11 to 20 years in the federal public service	30	40	15	9	5	0	70	15	776
2019	More than 20 years in the federal public service	31	40	15	9	5	0	71	14	396
2018	Less than 3 years in the federal public service	35	43	12	6	3	0	79	9	335
2018	3 to 10 years in the federal public service	28	40	13	12	7	0	68	19	541
2018	11 to 20 years in the federal public service	25	43	14	13	5	0	68	18	575
2018	More than 20 years in the federal public service	30	38	11	13	8	0	69	20	293
2017	Less than 3 years in the federal public service	39	43	9	7	2	0	83	8	478
2017	3 to 10 years in the federal public service	31	40	15	9	4	0	71	13	672
2017	11 to 20 years in the federal public service	24	44	13	13	5	1	69	18	768
2017	More than 20 years in the federal public service	28	45	12	10	5	0	73	15	374
2011	Less than 3 years in the federal public service	41	40	7	9	3	0	81	12	346
2011	3 to 10 years in the federal public service	30	39	13	10	7	0	69	17	1233
2011	11 to 20 years in the federal public service	28	39	12	14	8	0	66	22	806
2011	More than 20 years in the federal public service	30	40	11	10	9	0	70	19	608

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	56	27	12	3	2	0	83	5	503
2019	3 to 10 years in the federal public service	36	36	14	9	5	0	73	14	754
2019	11 to 20 years in the federal public service	36	35	15	8	5	0	71	14	782
2019	More than 20 years in the federal public service	40	30	17	9	4	0	70	13	397
2018	Less than 3 years in the federal public service	41	38	11	8	2	1	80	9	330
2018	3 to 10 years in the federal public service	35	35	14	11	5	0	70	16	539
2018	11 to 20 years in the federal public service	31	38	15	12	4	0	69	16	578
2018	More than 20 years in the federal public service	37	34	15	10	5	0	70	15	292
2017	Less than 3 years in the federal public service	48	34	11	4	3	0	82	7	478
2017	3 to 10 years in the federal public service	38	33	14	10	4	0	72	14	673
2017	11 to 20 years in the federal public service	31	40	14	9	5	0	71	15	767
2017	More than 20 years in the federal public service	33	42	13	8	5	0	74	13	373

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	51	34	10	3	1	1	0	86	4	499
2019	3 to 10 years in the federal public service	28	42	16	10	4	0	0	70	14	743
2019	11 to 20 years in the federal public service	27	40	18	10	3	0	1	68	14	773
2019	More than 20 years in the federal public service	29	42	15	9	4	0	1	72	13	393
2018	Less than 3 years in the federal public service	31	43	14	9	2	1	1	75	11	335
2018	3 to 10 years in the federal public service	24	38	17	14	6	0	1	62	21	538
2018	11 to 20 years in the federal public service	22	37	20	15	5	0	1	59	21	575
2018	More than 20 years in the federal public service	25	37	19	15	4	0	0	62	19	295
2017	Less than 3 years in the federal public service	40	41	11	4	3	0	1	82	7	479
2017	3 to 10 years in the federal public service	30	37	16	10	6	0	1	68	16	674
2017	11 to 20 years in the federal public service	22	41	18	13	6	0	0	64	19	766
2017	More than 20 years in the federal public service	24	41	17	11	5	0	1	66	17	374
2011	Less than 3 years in the federal public service	43	38	9	5	1	2	2	85	6	347
2011	3 to 10 years in the federal public service	33	41	15	7	3	1	0	75	10	1229
2011	11 to 20 years in the federal public service	28	41	16	11	4	1	0	69	15	809
2011	More than 20 years in the federal public service	29	41	15	8	6	0	1	71	15	608

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	37	39	14	4	1	3	1	80	6	502
2019	3 to 10 years in the federal public service	20	44	21	9	4	1	0	66	13	752
2019	11 to 20 years in the federal public service	18	47	19	10	3	2	1	67	14	780
2019	More than 20 years in the federal public service	21	43	20	10	3	1	1	66	13	397
2018	Less than 3 years in the federal public service	28	45	13	6	1	5	1	78	8	336
2018	3 to 10 years in the federal public service	18	40	24	9	7	2	0	60	16	542
2018	11 to 20 years in the federal public service	15	35	28	14	6	3	0	52	20	576
2018	More than 20 years in the federal public service	18	39	25	11	4	3	0	59	16	295
2017	Less than 3 years in the federal public service	29	43	15	5	2	6	0	77	7	479
2017	3 to 10 years in the federal public service	22	38	21	11	5	3	0	62	17	675
2017	11 to 20 years in the federal public service	15	39	25	12	6	3	0	56	19	769
2017	More than 20 years in the federal public service	18	37	21	14	5	4	1	58	20	375

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	61	24	9	3	1	1	0	86	5	501
2019	3 to 10 years in the federal public service	48	28	11	8	4	1	0	76	12	751
2019	11 to 20 years in the federal public service	40	33	15	8	4	0	0	73	12	781
2019	More than 20 years in the federal public service	43	33	13	5	6	0	0	76	11	397
2018	Less than 3 years in the federal public service	51	32	11	4	1	1	1	84	5	331
2018	3 to 10 years in the federal public service	44	33	10	7	5	0	0	77	13	541
2018	11 to 20 years in the federal public service	35	35	16	9	4	0	0	71	13	578
2018	More than 20 years in the federal public service	38	34	14	8	4	1	1	73	13	292
2017	Less than 3 years in the federal public service	58	27	9	4	1	2	0	86	5	478
2017	3 to 10 years in the federal public service	40	32	13	9	4	1	1	73	13	674
2017	11 to 20 years in the federal public service	35	37	14	9	4	1	1	73	13	765
2017	More than 20 years in the federal public service	34	38	14	9	3	0	1	73	12	373
2011	Less than 3 years in the federal public service	53	27	11	5	1	1	3	82	6	346
2011	3 to 10 years in the federal public service	40	37	9	8	4	1	0	78	13	1232
2011	11 to 20 years in the federal public service	35	39	13	8	5	0	0	74	13	807
2011	More than 20 years in the federal public service	36	34	14	8	6	0	1	71	15	606

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	53	32	10	3	2	1	0	85	5	501
2019	3 to 10 years in the federal public service	29	36	19	10	6	0	0	65	15	754
2019	11 to 20 years in the federal public service	25	37	20	12	6	0	0	62	18	779
2019	More than 20 years in the federal public service	24	34	22	13	7	0	0	59	20	397
2018	Less than 3 years in the federal public service	35	33	19	9	3	0	1	69	12	335
2018	3 to 10 years in the federal public service	28	36	18	11	7	0	0	64	18	544
2018	11 to 20 years in the federal public service	24	33	22	14	7	0	0	57	21	579
2018	More than 20 years in the federal public service	21	36	23	11	7	0	1	58	19	293
2017	Less than 3 years in the federal public service	36	43	13	4	3	1	0	80	6	478
2017	3 to 10 years in the federal public service	23	42	20	8	4	0	1	67	13	674
2017	11 to 20 years in the federal public service	24	38	21	10	6	0	1	63	16	768
2017	More than 20 years in the federal public service	17	40	25	12	4	0	1	58	17	375
2011	Less than 3 years in the federal public service	35	41	14	7	3	1	0	76	10	348
2011	3 to 10 years in the federal public service	25	41	19	9	5	0	1	67	14	1233
2011	11 to 20 years in the federal public service	24	35	22	11	6	0	1	60	18	807
2011	More than 20 years in the federal public service	21	37	20	12	9	0	2	59	21	611
2008	Less than 3 years in the federal public service	29	41	21	7	2	0	0	70	9	473
2008	3 to 10 years in the federal public service	21	38	22	12	7	0	0	59	19	1189
2008	11 to 20 years in the federal public service	17	33	25	16	7	0	1	51	24	692
2008	More than 20 years in the federal public service	18	31	24	14	12	0	2	49	27	638

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	66	16	7	3	1	2	4	88	5	501
2019	3 to 10 years in the federal public service	57	21	8	4	4	3	3	83	8	751
2019	11 to 20 years in the federal public service	52	23	9	5	5	3	3	80	11	778
2019	More than 20 years in the federal public service	52	24	10	4	2	4	3	82	7	397
2017	Less than 3 years in the federal public service	57	21	7	4	1	6	5	87	6	479
2017	3 to 10 years in the federal public service	47	23	10	7	6	4	4	76	13	676
2017	11 to 20 years in the federal public service	41	27	10	6	6	5	4	75	14	765
2017	More than 20 years in the federal public service	36	31	11	5	5	7	5	76	11	374
2011	Less than 3 years in the federal public service	51	26	8	3	1	6	5	87	5	345
2011	3 to 10 years in the federal public service	46	27	10	5	5	3	4	78	11	1234
2011	11 to 20 years in the federal public service	46	28	8	6	6	2	4	78	13	807
2011	More than 20 years in the federal public service	42	32	12	4	5	2	3	78	10	607

Mobility and retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2019	Less than 3 years in the federal public service	32	40	28	504
2019	3 to 10 years in the federal public service	11	57	32	753
2019	11 to 20 years in the federal public service	14	57	29	785
2019	More than 20 years in the federal public service	22	50	28	399
2018	Less than 3 years in the federal public service	12	57	31	334
2018	3 to 10 years in the federal public service	16	54	30	543
2018	11 to 20 years in the federal public service	14	57	29	579
2018	More than 20 years in the federal public service	21	54	26	294
2017	Less than 3 years in the federal public service	15	58	27	478
2017	3 to 10 years in the federal public service	14	58	29	676
2017	11 to 20 years in the federal public service	12	57	30	768
2017	More than 20 years in the federal public service	27	46	27	374
2011	Less than 3 years in the federal public service	24	46	29	347
2011	3 to 10 years in the federal public service	14	50	36	1235
2011	11 to 20 years in the federal public service	12	55	33	808
2011	More than 20 years in the federal public service	22	50	28	610

Question 55. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2019	Less than 3 years in the federal public service	0	10	13	5	67	5	138
2019	3 to 10 years in the federal public service	4	28	41	13	7	6	86
2019	11 to 20 years in the federal public service	28	15	32	14	1	10	111
2019	More than 20 years in the federal public service	76	3	7	9	0	4	88
2018	Less than 3 years in the federal public service	0	15	18	6	54	7	56
2018	3 to 10 years in the federal public service	6	26	43	21	3	2	91
2018	11 to 20 years in the federal public service	14	24	39	16	0	8	90
2018	More than 20 years in the federal public service	71	7	10	6	0	5	60
2017	Less than 3 years in the federal public service	0	8	14	14	60	4	59
2017	3 to 10 years in the federal public service	8	32	32	18	2	8	97
2017	11 to 20 years in the federal public service	27	21	18	27	0	7	95
2017	More than 20 years in the federal public service	78	6	6	6	3	1	99
2011	Less than 3 years in the federal public service	0	10	24	25	9999	40	86
2011	3 to 10 years in the federal public service	7	16	33	29	9999	16	177
2011	11 to 20 years in the federal public service	10	16	38	24	9999	12	98
2011	More than 20 years in the federal public service	72	2	9	10	9999	7	134

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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	50	37	8	4	1	0	87	5	503
2019	3 to 10 years in the federal public service	40	36	13	8	2	0	77	10	752
2019	11 to 20 years in the federal public service	39	39	12	7	2	0	78	10	778
2019	More than 20 years in the federal public service	38	43	14	3	2	0	81	5	395
2018	Less than 3 years in the federal public service	41	44	9	5	1	0	86	6	336
2018	3 to 10 years in the federal public service	38	41	13	6	2	0	79	8	541
2018	11 to 20 years in the federal public service	41	40	11	6	2	0	81	8	578
2018	More than 20 years in the federal public service	39	46	8	4	1	0	86	6	295
2017	Less than 3 years in the federal public service	43	42	10	4	2	0	84	6	479
2017	3 to 10 years in the federal public service	37	41	12	7	3	0	78	10	676
2017	11 to 20 years in the federal public service	34	46	11	5	4	0	80	9	769
2017	More than 20 years in the federal public service	34	45	11	7	4	1	79	10	375
2011	Less than 3 years in the federal public service	44	39	8	5	3	0	84	8	347
2011	3 to 10 years in the federal public service	36	41	11	7	3	0	78	11	1235
2011	11 to 20 years in the federal public service	35	41	11	6	6	1	77	12	809
2011	More than 20 years in the federal public service	38	39	12	5	5	1	78	10	610
2008	Less than 3 years in the federal public service	49	39	7	3	2	1	88	5	473
2008	3 to 10 years in the federal public service	45	40	8	5	2	0	85	7	1190
2008	11 to 20 years in the federal public service	45	36	10	5	3	0	82	7	692
2008	More than 20 years in the federal public service	50	35	7	5	2	1	86	7	639

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	45	39	8	3	2	2	86	5	503
2019	3 to 10 years in the federal public service	25	42	17	11	5	1	67	16	752
2019	11 to 20 years in the federal public service	25	43	19	9	3	1	69	12	785
2019	More than 20 years in the federal public service	26	43	18	10	3	0	69	13	397
2018	Less than 3 years in the federal public service	30	40	17	8	3	2	72	11	335
2018	3 to 10 years in the federal public service	21	40	20	13	5	0	62	18	542
2018	11 to 20 years in the federal public service	19	47	18	13	3	1	66	16	572
2018	More than 20 years in the federal public service	23	36	23	11	5	1	60	17	294
2017	Less than 3 years in the federal public service	25	46	14	10	3	2	73	13	478
2017	3 to 10 years in the federal public service	19	40	20	13	8	0	59	21	675
2017	11 to 20 years in the federal public service	14	42	22	14	6	1	57	21	765
2017	More than 20 years in the federal public service	18	40	25	12	5	0	58	17	375
2011	Less than 3 years in the federal public service	28	37	14	12	7	2	67	19	347
2011	3 to 10 years in the federal public service	18	37	16	16	12	1	56	29	1236
2011	11 to 20 years in the federal public service	17	32	17	18	15	1	50	33	805
2011	More than 20 years in the federal public service	15	35	17	16	16	0	50	33	610

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	5	17	32	26	17	2	1	44	23	502
2019	3 to 10 years in the federal public service	7	27	40	18	6	0	2	24	35	752
2019	11 to 20 years in the federal public service	9	30	38	17	4	0	1	22	40	781
2019	More than 20 years in the federal public service	9	24	43	18	5	0	1	24	33	398
2018	Less than 3 years in the federal public service	6	21	34	27	7	4	2	35	29	332
2018	3 to 10 years in the federal public service	12	31	37	14	5	0	1	19	43	543
2018	11 to 20 years in the federal public service	13	35	35	14	3	0	1	17	48	576
2018	More than 20 years in the federal public service	10	30	37	18	3	1	1	22	40	294
2017	Less than 3 years in the federal public service	7	16	33	25	15	1	3	41	24	476
2017	3 to 10 years in the federal public service	11	28	37	14	7	0	2	22	40	676
2017	11 to 20 years in the federal public service	11	30	43	11	3	0	2	14	42	765
2017	More than 20 years in the federal public service	8	32	35	15	7	0	2	23	42	373
2011	Less than 3 years in the federal public service	8	18	34	19	15	2	4	36	28	346
2011	3 to 10 years in the federal public service	15	29	33	15	6	1	2	22	45	1229
2011	11 to 20 years in the federal public service	18	32	31	13	4	0	1	17	51	805
2011	More than 20 years in the federal public service	16	30	35	13	4	0	2	18	47	605
2008	Less than 3 years in the federal public service	5	17	32	24	14	0	6	41	24	473
2008	3 to 10 years in the federal public service	9	27	35	20	7	1	2	28	36	1188
2008	11 to 20 years in the federal public service	10	26	41	16	5	0	2	21	37	688
2008	More than 20 years in the federal public service	7	25	37	22	7	0	2	29	33	637

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	2	9	16	31	34	6	3	71	12	500
2019	3 to 10 years in the federal public service	6	18	31	29	13	2	2	44	25	747
2019	11 to 20 years in the federal public service	8	18	35	28	10	1	1	39	26	779
2019	More than 20 years in the federal public service	10	16	35	26	11	1	2	38	26	397
2018	Less than 3 years in the federal public service	5	11	25	31	21	6	2	55	17	332
2018	3 to 10 years in the federal public service	10	23	30	23	11	1	1	36	34	540
2018	11 to 20 years in the federal public service	12	23	33	21	8	1	2	30	36	574
2018	More than 20 years in the federal public service	9	23	34	22	10	2	1	33	32	293
2017	Less than 3 years in the federal public service	4	10	22	29	25	5	6	61	15	473
2017	3 to 10 years in the federal public service	9	19	28	26	13	1	3	41	30	675
2017	11 to 20 years in the federal public service	10	24	33	22	7	1	3	30	36	758
2017	More than 20 years in the federal public service	12	21	31	21	9	2	3	32	36	372
2011	Less than 3 years in the federal public service	12	17	21	17	21	5	6	43	33	347
2011	3 to 10 years in the federal public service	18	24	27	16	10	2	3	28	44	1225
2011	11 to 20 years in the federal public service	19	27	27	17	7	1	2	24	48	805
2011	More than 20 years in the federal public service	21	28	28	14	6	1	2	21	51	604
2008	Less than 3 years in the federal public service	3	9	18	31	26	5	8	65	14	474
2008	3 to 10 years in the federal public service	7	17	28	27	15	2	4	45	25	1189
2008	11 to 20 years in the federal public service	9	17	33	27	11	2	3	39	26	688
2008	More than 20 years in the federal public service	7	18	30	28	14	1	3	44	26	639

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	10	18	28	19	19	5	3	40	29	500
2019	3 to 10 years in the federal public service	16	30	30	15	6	1	2	21	48	751
2019	11 to 20 years in the federal public service	17	28	30	17	5	1	2	22	47	780
2019	More than 20 years in the federal public service	20	27	30	14	8	0	2	22	48	399
2018	Less than 3 years in the federal public service	14	20	34	19	7	2	3	28	36	332
2018	3 to 10 years in the federal public service	20	27	30	14	7	1	1	21	48	539
2018	11 to 20 years in the federal public service	23	26	29	14	5	1	1	20	50	576
2018	More than 20 years in the federal public service	22	31	26	15	5	1	1	20	54	291
2017	Less than 3 years in the federal public service	13	21	27	18	13	4	5	34	36	477
2017	3 to 10 years in the federal public service	18	27	28	15	7	2	4	23	48	676
2017	11 to 20 years in the federal public service	21	28	29	14	4	1	4	19	51	764
2017	More than 20 years in the federal public service	19	32	29	13	5	1	2	18	52	372
2011	Less than 3 years in the federal public service	9	23	25	17	14	6	6	36	36	346
2011	3 to 10 years in the federal public service	17	23	31	16	8	2	4	25	42	1226
2011	11 to 20 years in the federal public service	18	26	27	17	7	2	3	25	47	806
2011	More than 20 years in the federal public service	22	25	27	16	5	1	3	22	49	604
2008	Less than 3 years in the federal public service	8	17	27	24	14	3	7	42	27	473
2008	3 to 10 years in the federal public service	14	23	29	18	11	1	4	30	39	1185
2008	11 to 20 years in the federal public service	18	22	30	20	7	0	3	28	41	686
2008	More than 20 years in the federal public service	14	25	30	16	11	1	3	28	41	638

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	2	5	22	29	36	4	1	69	8	497
2019	3 to 10 years in the federal public service	5	13	38	31	11	0	2	43	18	749
2019	11 to 20 years in the federal public service	5	16	38	31	9	1	1	40	21	776
2019	More than 20 years in the federal public service	5	19	41	25	9	0	1	35	24	398
2018	Less than 3 years in the federal public service	2	7	30	37	18	2	3	59	10	332
2018	3 to 10 years in the federal public service	8	18	32	29	12	0	1	42	26	537
2018	11 to 20 years in the federal public service	8	21	42	21	6	0	2	27	30	575
2018	More than 20 years in the federal public service	7	21	43	22	6	0	1	28	28	294
2017	Less than 3 years in the federal public service	3	8	23	35	25	2	4	64	12	474
2017	3 to 10 years in the federal public service	6	14	34	30	13	1	3	44	21	674
2017	11 to 20 years in the federal public service	7	17	41	24	7	1	3	32	25	760
2017	More than 20 years in the federal public service	7	17	43	24	7	0	2	31	25	374
2011	Less than 3 years in the federal public service	2	9	20	36	26	2	5	67	12	347
2011	3 to 10 years in the federal public service	7	13	33	30	13	0	3	45	21	1229
2011	11 to 20 years in the federal public service	8	17	37	27	8	1	3	36	26	806
2011	More than 20 years in the federal public service	12	18	37	22	8	0	2	31	31	606
2008	Less than 3 years in the federal public service	3	7	26	32	25	1	6	62	10	472
2008	3 to 10 years in the federal public service	5	14	34	31	13	1	2	45	19	1186
2008	11 to 20 years in the federal public service	6	18	34	29	9	0	3	40	25	685
2008	More than 20 years in the federal public service	7	14	39	27	10	0	3	39	21	638

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	4	9	18	27	34	5	3	66	14	498
2019	3 to 10 years in the federal public service	13	19	31	22	13	0	2	35	33	751
2019	11 to 20 years in the federal public service	18	25	31	20	5	0	1	26	43	779
2019	More than 20 years in the federal public service	17	26	35	14	7	0	2	21	43	399
2018	Less than 3 years in the federal public service	10	16	28	24	14	4	4	41	28	333
2018	3 to 10 years in the federal public service	21	25	29	17	6	1	1	23	47	542
2018	11 to 20 years in the federal public service	23	29	27	14	5	0	1	19	53	578
2018	More than 20 years in the federal public service	18	29	33	14	5	1	1	19	47	293
2017	Less than 3 years in the federal public service	7	11	24	27	24	2	6	55	19	474
2017	3 to 10 years in the federal public service	15	23	28	19	10	1	4	31	40	677
2017	11 to 20 years in the federal public service	14	28	32	17	6	0	3	23	43	762
2017	More than 20 years in the federal public service	13	29	34	14	8	1	2	23	43	375
2011	Less than 3 years in the federal public service	7	16	25	21	22	3	6	48	25	346
2011	3 to 10 years in the federal public service	14	24	28	19	11	0	4	31	39	1230
2011	11 to 20 years in the federal public service	22	27	25	16	7	1	3	24	50	807
2011	More than 20 years in the federal public service	24	27	29	13	6	0	2	19	52	607
2008	Less than 3 years in the federal public service	2	11	25	28	23	3	8	58	14	473
2008	3 to 10 years in the federal public service	11	20	29	22	14	1	3	37	33	1183
2008	11 to 20 years in the federal public service	12	29	31	17	8	0	3	26	42	687
2008	More than 20 years in the federal public service	15	31	28	15	8	0	3	24	47	638

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	2	6	11	24	42	9	6	78	9	497
2019	3 to 10 years in the federal public service	2	10	23	36	23	2	3	63	13	747
2019	11 to 20 years in the federal public service	4	11	28	33	20	1	3	55	15	780
2019	More than 20 years in the federal public service	7	9	26	36	19	0	3	57	16	394
2018	Less than 3 years in the federal public service	3	9	19	26	30	9	5	64	14	330
2018	3 to 10 years in the federal public service	8	9	27	31	21	1	2	54	18	536
2018	11 to 20 years in the federal public service	7	14	27	32	16	2	2	51	21	572
2018	More than 20 years in the federal public service	4	11	25	36	19	1	3	58	16	290
2017	Less than 3 years in the federal public service	3	6	12	26	35	10	8	74	11	472
2017	3 to 10 years in the federal public service	4	11	20	33	25	2	6	62	16	677
2017	11 to 20 years in the federal public service	2	9	25	36	19	2	6	60	13	761
2017	More than 20 years in the federal public service	3	8	25	37	18	1	7	60	13	373
2011	Less than 3 years in the federal public service	3	8	16	22	33	9	10	67	13	347
2011	3 to 10 years in the federal public service	4	9	23	32	24	2	7	61	14	1225
2011	11 to 20 years in the federal public service	6	7	21	35	22	1	8	63	14	805
2011	More than 20 years in the federal public service	5	10	23	35	18	2	7	59	16	605
2008	Less than 3 years in the federal public service	2	9	17	25	28	6	13	65	13	473
2008	3 to 10 years in the federal public service	5	8	23	31	23	3	7	60	14	1186
2008	11 to 20 years in the federal public service	4	11	23	35	21	1	5	59	16	685
2008	More than 20 years in the federal public service	4	11	27	34	19	1	5	56	15	636

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	6	13	23	22	25	6	3	52	22	500
2019	3 to 10 years in the federal public service	15	23	34	17	7	1	2	25	40	746
2019	11 to 20 years in the federal public service	16	28	32	15	6	1	2	22	46	779
2019	More than 20 years in the federal public service	18	31	30	13	7	1	2	20	50	397
2018	Less than 3 years in the federal public service	12	22	32	18	7	6	3	28	38	332
2018	3 to 10 years in the federal public service	22	24	30	15	6	1	2	22	48	542
2018	11 to 20 years in the federal public service	21	32	27	14	4	1	2	18	54	577
2018	More than 20 years in the federal public service	22	29	33	9	4	1	2	14	52	294
2017	Less than 3 years in the federal public service	10	21	27	17	14	5	7	35	35	478
2017	3 to 10 years in the federal public service	18	26	31	14	6	2	3	21	47	677
2017	11 to 20 years in the federal public service	19	31	31	10	4	1	4	16	52	761
2017	More than 20 years in the federal public service	20	29	34	10	4	1	2	14	51	373

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	5	13	25	25	28	3	2	56	19	500
2019	3 to 10 years in the federal public service	8	19	32	24	14	1	3	39	28	750
2019	11 to 20 years in the federal public service	10	20	33	24	10	1	1	35	31	784
2019	More than 20 years in the federal public service	7	15	34	30	11	1	3	42	23	398

Question 40. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	33	33	15	8	3	7	71	12	499
2019	3 to 10 years in the federal public service	13	30	26	21	9	2	43	31	747
2019	11 to 20 years in the federal public service	11	32	27	20	9	2	44	29	782
2019	More than 20 years in the federal public service	9	34	27	21	9	1	43	30	395

Respectful workplace

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	63	23	8	4	2	0	0	86	6	500
2019	3 to 10 years in the federal public service	43	33	9	8	5	1	0	77	14	750
2019	11 to 20 years in the federal public service	42	28	11	13	5	1	0	71	18	782
2019	More than 20 years in the federal public service	44	30	11	10	5	0	0	74	15	398
2018	Less than 3 years in the federal public service	46	34	8	8	2	2	0	82	9	331
2018	3 to 10 years in the federal public service	41	29	11	11	6	1	0	71	18	539
2018	11 to 20 years in the federal public service	34	33	13	13	7	1	0	67	20	578
2018	More than 20 years in the federal public service	41	30	10	11	7	0	0	71	19	293
2017	Less than 3 years in the federal public service	51	29	9	7	2	1	1	82	9	479
2017	3 to 10 years in the federal public service	45	28	11	8	7	0	0	73	15	677
2017	11 to 20 years in the federal public service	33	36	12	10	8	1	1	70	18	768
2017	More than 20 years in the federal public service	37	38	9	10	5	1	0	76	15	374

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	69	23	4	3	1	0	93	4	500
2019	3 to 10 years in the federal public service	49	36	9	5	2	0	84	7	750
2019	11 to 20 years in the federal public service	47	34	9	6	3	0	81	9	782
2019	More than 20 years in the federal public service	45	40	9	4	2	0	85	5	399
2018	Less than 3 years in the federal public service	55	36	4	5	0	0	91	5	332
2018	3 to 10 years in the federal public service	47	38	6	6	2	0	85	8	543
2018	11 to 20 years in the federal public service	39	40	10	7	3	0	80	10	578
2018	More than 20 years in the federal public service	48	37	6	7	2	0	85	9	294
2017	Less than 3 years in the federal public service	57	34	4	4	1	0	91	5	477
2017	3 to 10 years in the federal public service	47	38	7	5	3	0	85	8	674
2017	11 to 20 years in the federal public service	40	41	10	6	3	0	81	9	769
2017	More than 20 years in the federal public service	38	45	8	5	3	1	84	8	373

Question 23. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	61	30	5	3	1	1	91	4	500
2019	3 to 10 years in the federal public service	41	42	10	4	2	1	83	6	751
2019	11 to 20 years in the federal public service	40	38	13	7	2	0	78	9	782
2019	More than 20 years in the federal public service	43	39	13	4	1	0	81	5	398
2018	Less than 3 years in the federal public service	49	40	7	2	0	2	91	2	333
2018	3 to 10 years in the federal public service	40	40	12	5	3	0	80	7	544
2018	11 to 20 years in the federal public service	33	47	12	5	2	1	81	7	579
2018	More than 20 years in the federal public service	38	41	14	5	2	0	79	7	294

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	60	31	5	2	1	2	0	92	3	501
2019	3 to 10 years in the federal public service	39	39	14	4	3	2	0	79	7	748
2019	11 to 20 years in the federal public service	33	42	15	6	2	2	0	76	8	779
2019	More than 20 years in the federal public service	35	41	13	6	2	2	1	78	9	397
2018	Less than 3 years in the federal public service	49	38	8	4	0	1	0	88	4	329
2018	3 to 10 years in the federal public service	38	41	13	4	2	1	0	81	6	539
2018	11 to 20 years in the federal public service	33	42	16	5	2	2	0	76	7	571
2018	More than 20 years in the federal public service	35	43	15	6	1	1	0	78	7	291
2017	Less than 3 years in the federal public service	51	37	6	2	1	2	1	91	2	478
2017	3 to 10 years in the federal public service	40	39	14	3	2	1	0	81	5	675
2017	11 to 20 years in the federal public service	31	47	12	5	2	2	0	80	8	767
2017	More than 20 years in the federal public service	32	44	16	4	2	2	0	78	6	371
2011	Less than 3 years in the federal public service	44	41	6	3	1	5	0	89	5	346
2011	3 to 10 years in the federal public service	34	38	16	6	3	3	0	74	10	1232
2011	11 to 20 years in the federal public service	28	39	17	7	5	3	1	70	13	808
2011	More than 20 years in the federal public service	24	39	21	8	6	2	0	65	14	608

Question 49. My department or agency implements activities and practices that support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	56	26	9	3	1	4	1	86	4	503
2019	3 to 10 years in the federal public service	40	32	19	3	2	4	1	75	6	747
2019	11 to 20 years in the federal public service	33	38	18	5	2	4	1	74	7	778
2019	More than 20 years in the federal public service	41	38	14	3	1	3	0	81	5	397
2018	Less than 3 years in the federal public service	43	34	13	3	2	4	1	81	5	327
2018	3 to 10 years in the federal public service	35	35	18	6	2	3	0	73	8	539
2018	11 to 20 years in the federal public service	28	36	22	6	3	4	0	67	9	575
2018	More than 20 years in the federal public service	34	42	15	5	1	3	0	79	6	291
2017	Less than 3 years in the federal public service	47	29	12	2	1	8	1	83	3	478
2017	3 to 10 years in the federal public service	33	35	18	4	3	6	0	73	8	673
2017	11 to 20 years in the federal public service	29	38	19	5	3	4	1	71	9	769
2017	More than 20 years in the federal public service	34	38	17	3	2	5	1	77	5	371

Question 50. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	74	20	2	2	1	0	0	95	3	502
2019	3 to 10 years in the federal public service	55	33	7	3	2	0	0	88	5	750
2019	11 to 20 years in the federal public service	46	37	10	5	2	0	0	82	8	781
2019	More than 20 years in the federal public service	51	33	10	4	1	1	0	85	5	399
2018	Less than 3 years in the federal public service	66	28	3	2	0	0	0	94	3	327
2018	3 to 10 years in the federal public service	48	34	11	4	2	0	0	83	6	537
2018	11 to 20 years in the federal public service	39	41	13	4	2	0	0	81	6	572
2018	More than 20 years in the federal public service	44	35	12	6	2	0	0	79	8	289
2017	Less than 3 years in the federal public service	66	29	3	1	0	0	0	95	1	479
2017	3 to 10 years in the federal public service	47	37	9	4	2	0	0	85	6	675
2017	11 to 20 years in the federal public service	37	45	9	5	3	0	0	82	8	768
2017	More than 20 years in the federal public service	38	42	9	6	4	1	1	81	10	375
2011	Less than 3 years in the federal public service	55	31	8	4	2	1	0	87	5	347
2011	3 to 10 years in the federal public service	39	38	12	6	4	0	0	78	10	1233
2011	11 to 20 years in the federal public service	31	37	15	8	8	0	0	68	16	806
2011	More than 20 years in the federal public service	30	35	17	10	8	0	0	65	18	607
2008	Less than 3 years in the federal public service	55	35	5	3	1	1	0	91	4	472
2008	3 to 10 years in the federal public service	36	39	13	8	3	0	0	76	11	1190
2008	11 to 20 years in the federal public service	32	36	15	10	6	1	0	69	17	691
2008	More than 20 years in the federal public service	36	41	9	9	5	0	0	77	14	639

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	44	23	12	4	2	8	7	79	7	500
2019	3 to 10 years in the federal public service	27	28	20	11	6	5	3	60	18	750
2019	11 to 20 years in the federal public service	23	34	19	9	7	4	3	62	17	783
2019	More than 20 years in the federal public service	23	37	18	12	4	4	3	64	17	398
2018	Less than 3 years in the federal public service	25	26	21	8	2	12	6	63	12	332
2018	3 to 10 years in the federal public service	19	32	20	13	9	6	2	55	23	544
2018	11 to 20 years in the federal public service	15	36	24	12	7	3	2	54	20	578
2018	More than 20 years in the federal public service	20	35	22	12	6	3	2	58	19	292
2017	Less than 3 years in the federal public service	28	27	16	6	3	12	8	69	11	478
2017	3 to 10 years in the federal public service	24	32	19	9	8	4	4	61	19	676
2017	11 to 20 years in the federal public service	19	32	22	11	9	4	3	55	22	768
2017	More than 20 years in the federal public service	21	34	16	13	11	3	3	58	25	372

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	43	28	13	7	2	5	3	76	10	502
2019	3 to 10 years in the federal public service	26	38	14	11	6	3	2	68	18	750
2019	11 to 20 years in the federal public service	25	36	17	12	5	4	1	65	17	784
2019	More than 20 years in the federal public service	29	34	19	8	5	4	1	66	14	397
2018	Less than 3 years in the federal public service	30	33	11	14	6	5	1	68	20	335
2018	3 to 10 years in the federal public service	24	34	19	13	7	2	1	60	20	539
2018	11 to 20 years in the federal public service	26	34	18	14	5	2	1	62	19	575
2018	More than 20 years in the federal public service	26	36	16	13	6	4	0	64	19	294
2017	Less than 3 years in the federal public service	35	30	11	10	4	8	2	73	15	477
2017	3 to 10 years in the federal public service	31	33	17	11	5	3	1	66	17	675
2017	11 to 20 years in the federal public service	24	37	18	12	5	3	1	64	17	766
2017	More than 20 years in the federal public service	26	36	17	10	5	5	1	66	16	373
2011	Less than 3 years in the federal public service	30	29	12	12	4	8	4	67	18	346
2011	3 to 10 years in the federal public service	31	28	16	10	7	6	2	64	19	1234
2011	11 to 20 years in the federal public service	25	35	15	12	8	4	1	64	21	808
2011	More than 20 years in the federal public service	28	29	16	12	10	4	1	60	23	609
2008	Less than 3 years in the federal public service	29	32	15	9	6	7	2	67	17	474
2008	3 to 10 years in the federal public service	27	32	12	15	8	4	2	63	25	1188
2008	11 to 20 years in the federal public service	24	31	16	12	11	4	2	58	25	692
2008	More than 20 years in the federal public service	29	34	14	10	7	3	2	67	18	638

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	47	31	14	3	1	4	1	82	4	498
2019	3 to 10 years in the federal public service	29	35	21	8	3	3	0	66	12	751
2019	11 to 20 years in the federal public service	26	38	22	8	3	2	0	66	12	781
2019	More than 20 years in the federal public service	27	36	21	11	4	1	0	64	15	396
2018	Less than 3 years in the federal public service	36	35	18	7	1	3	0	73	8	335
2018	3 to 10 years in the federal public service	25	32	30	8	3	2	0	58	12	542
2018	11 to 20 years in the federal public service	19	38	27	12	2	1	0	58	15	576
2018	More than 20 years in the federal public service	19	36	29	9	4	2	0	57	13	294

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	34	22	16	5	3	16	3	70	10	501
2019	3 to 10 years in the federal public service	17	19	23	16	11	12	1	42	31	746
2019	11 to 20 years in the federal public service	13	22	22	16	15	10	3	40	35	783
2019	More than 20 years in the federal public service	17	23	25	18	9	6	1	44	29	398
2018	Less than 3 years in the federal public service	21	27	15	10	8	18	2	60	22	335
2018	3 to 10 years in the federal public service	14	17	22	22	15	9	2	35	41	541
2018	11 to 20 years in the federal public service	11	25	24	17	14	8	1	39	35	575
2018	More than 20 years in the federal public service	17	23	23	18	11	6	2	43	32	293
2017	Less than 3 years in the federal public service	18	23	18	7	6	25	3	57	18	478
2017	3 to 10 years in the federal public service	11	19	23	16	14	15	2	37	35	676
2017	11 to 20 years in the federal public service	10	20	22	16	18	12	2	35	40	766
2017	More than 20 years in the federal public service	10	19	23	21	12	12	4	34	39	374
2011	Less than 3 years in the federal public service	15	19	21	10	7	21	6	47	24	347
2011	3 to 10 years in the federal public service	12	20	21	16	15	14	3	38	37	1230
2011	11 to 20 years in the federal public service	10	18	20	20	21	10	2	32	46	809
2011	More than 20 years in the federal public service	11	17	19	19	20	11	3	33	45	609

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	55	33	4	6	2	89	7	503
2019	3 to 10 years in the federal public service	34	45	7	10	4	79	14	753
2019	11 to 20 years in the federal public service	33	45	7	14	2	77	16	782
2019	More than 20 years in the federal public service	33	47	6	11	3	80	14	398
2017	Less than 3 years in the federal public service	34	48	6	10	3	82	13	479
2017	3 to 10 years in the federal public service	28	49	7	11	6	77	17	677
2017	11 to 20 years in the federal public service	24	51	5	14	5	75	19	767
2017	More than 20 years in the federal public service	31	48	5	12	4	79	16	375
2011	Less than 3 years in the federal public service	45	44	3	7	1	88	8	348
2011	3 to 10 years in the federal public service	42	43	5	8	2	85	10	1233
2011	11 to 20 years in the federal public service	38	44	6	8	4	81	13	806
2011	More than 20 years in the federal public service	40	44	4	9	3	84	12	607
2008	Less than 3 years in the federal public service	49	44	4	3	1	93	3	473
2008	3 to 10 years in the federal public service	45	43	3	7	2	88	9	1189
2008	11 to 20 years in the federal public service	45	42	4	7	1	88	8	692
2008	More than 20 years in the federal public service	49	39	3	7	2	88	9	640

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	61	28	5	5	2	88	6	501
2019	3 to 10 years in the federal public service	52	33	6	7	2	84	9	752
2019	11 to 20 years in the federal public service	51	35	6	7	2	85	9	782
2019	More than 20 years in the federal public service	48	40	4	6	2	89	7	399
2017	Less than 3 years in the federal public service	52	32	6	7	2	84	10	479
2017	3 to 10 years in the federal public service	48	37	5	6	3	85	10	677
2017	11 to 20 years in the federal public service	46	39	6	7	3	85	9	769
2017	More than 20 years in the federal public service	50	37	5	6	2	87	8	374
2011	Less than 3 years in the federal public service	53	34	5	6	1	88	8	345
2011	3 to 10 years in the federal public service	50	33	6	7	3	84	10	1228
2011	11 to 20 years in the federal public service	50	36	5	5	2	87	8	805
2011	More than 20 years in the federal public service	49	37	5	6	2	87	9	610

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	65	26	4	3	1	1	92	4	499
2019	3 to 10 years in the federal public service	53	33	8	4	2	0	87	5	745
2019	11 to 20 years in the federal public service	55	33	6	4	1	0	88	5	778
2019	More than 20 years in the federal public service	54	34	8	3	1	0	88	4	397
2017	Less than 3 years in the federal public service	59	33	4	4	0	0	92	4	476
2017	3 to 10 years in the federal public service	56	34	5	3	1	0	90	4	675
2017	11 to 20 years in the federal public service	51	38	7	3	1	0	89	4	767
2017	More than 20 years in the federal public service	52	38	4	5	1	0	89	6	374

Use of official languages

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	76	13	3	4	2	1	90	6	502
2019	3 to 10 years in the federal public service	61	21	5	8	4	1	83	12	755
2019	11 to 20 years in the federal public service	59	22	7	7	4	2	82	11	784
2019	More than 20 years in the federal public service	57	19	8	7	6	2	78	13	399
2017	Less than 3 years in the federal public service	67	21	5	4	3	0	88	7	478
2017	3 to 10 years in the federal public service	61	19	7	8	4	1	81	12	677
2017	11 to 20 years in the federal public service	58	22	5	8	5	2	82	13	768
2017	More than 20 years in the federal public service	59	20	7	8	5	1	80	14	374
2011	Less than 3 years in the federal public service	73	13	5	4	3	1	87	7	348
2011	3 to 10 years in the federal public service	67	16	5	7	4	2	84	11	1233
2011	11 to 20 years in the federal public service	62	17	5	6	7	3	81	14	806
2011	More than 20 years in the federal public service	67	17	5	6	4	1	85	10	606
2008	Less than 3 years in the federal public service	73	15	4	5	2	1	89	7	473
2008	3 to 10 years in the federal public service	65	17	5	7	4	1	84	11	1189
2008	11 to 20 years in the federal public service	67	15	5	7	4	1	84	11	691
2008	More than 20 years in the federal public service	70	15	4	5	4	1	86	9	638

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	71	15	6	3	3	0	2	88	6	499
2019	3 to 10 years in the federal public service	62	17	8	6	4	0	2	82	10	752
2019	11 to 20 years in the federal public service	57	21	9	6	5	0	3	80	11	782
2019	More than 20 years in the federal public service	53	21	11	6	5	1	3	77	12	397
2017	Less than 3 years in the federal public service	67	17	5	5	3	0	3	87	8	479
2017	3 to 10 years in the federal public service	63	18	8	5	3	0	3	83	9	677
2017	11 to 20 years in the federal public service	56	22	7	6	5	0	4	82	12	769
2017	More than 20 years in the federal public service	56	19	8	7	6	1	4	79	13	374
2011	Less than 3 years in the federal public service	69	11	7	4	4	1	6	85	8	347
2011	3 to 10 years in the federal public service	65	16	5	5	4	0	4	85	10	1229
2011	11 to 20 years in the federal public service	59	15	6	7	7	0	6	78	16	807
2011	More than 20 years in the federal public service	62	17	6	5	5	0	5	83	11	610
2008	Less than 3 years in the federal public service	69	13	5	5	4	0	3	85	10	472
2008	3 to 10 years in the federal public service	59	15	5	6	6	0	8	81	13	1188
2008	11 to 20 years in the federal public service	55	15	8	6	8	1	6	76	15	689
2008	More than 20 years in the federal public service	57	15	8	7	5	1	7	78	13	640

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	82	9	3	1	3	0	2	93	3	503
2019	3 to 10 years in the federal public service	79	10	4	2	3	0	3	91	5	750
2019	11 to 20 years in the federal public service	73	12	5	3	4	0	3	87	7	776
2019	More than 20 years in the federal public service	71	14	6	2	3	0	4	89	5	397
2017	Less than 3 years in the federal public service	79	13	2	1	1	0	3	95	3	478
2017	3 to 10 years in the federal public service	77	13	4	1	2	0	3	92	4	674
2017	11 to 20 years in the federal public service	72	14	5	2	3	0	3	89	6	766
2017	More than 20 years in the federal public service	72	14	5	2	3	0	3	89	5	374
2011	Less than 3 years in the federal public service	77	9	3	1	3	0	6	92	5	346
2011	3 to 10 years in the federal public service	76	12	3	2	3	0	5	92	5	1231
2011	11 to 20 years in the federal public service	71	11	3	3	6	0	5	86	10	804
2011	More than 20 years in the federal public service	71	12	5	3	3	0	5	88	6	611
2008	Less than 3 years in the federal public service	81	8	3	2	2	1	3	92	5	473
2008	3 to 10 years in the federal public service	74	8	4	2	4	0	8	89	7	1189
2008	11 to 20 years in the federal public service	71	9	5	3	5	0	6	86	9	691
2008	More than 20 years in the federal public service	74	8	3	4	5	1	6	87	9	639

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	47	20	11	4	2	14	2	79	7	502
2019	3 to 10 years in the federal public service	39	27	17	5	3	7	2	72	9	752
2019	11 to 20 years in the federal public service	37	27	14	7	4	7	3	72	12	785
2019	More than 20 years in the federal public service	36	30	17	8	3	4	3	70	11	399

Collective agreements and terms and conditions of employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	33	45	11	7	2	1	1	80	9	503
2019	3 to 10 years in the federal public service	31	48	13	6	1	0	1	80	7	753
2019	11 to 20 years in the federal public service	37	50	7	4	1	0	1	89	4	783
2019	More than 20 years in the federal public service	42	45	7	4	1	0	2	88	4	399

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	64	20	7	1	0	6	1	91	1	504
2019	3 to 10 years in the federal public service	55	26	11	3	1	4	1	85	4	753
2019	11 to 20 years in the federal public service	52	28	10	3	1	4	1	85	4	783
2019	More than 20 years in the federal public service	54	26	10	3	1	4	2	85	4	399

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in the federal public service	6	94	503
2019	3 to 10 years in the federal public service	8	92	751
2019	11 to 20 years in the federal public service	11	89	784
2019	More than 20 years in the federal public service	5	95	398
2018	Less than 3 years in the federal public service	6	94	336
2018	3 to 10 years in the federal public service	11	89	545
2018	11 to 20 years in the federal public service	10	90	577
2018	More than 20 years in the federal public service	10	90	293

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in the federal public service	55	45	27
2019	3 to 10 years in the federal public service	56	44	58
2019	11 to 20 years in the federal public service	59	41	76
2019	More than 20 years in the federal public service	35	65	20
2018	Less than 3 years in the federal public service	64	36	21
2018	3 to 10 years in the federal public service	49	51	62
2018	11 to 20 years in the federal public service	49	51	60
2018	More than 20 years in the federal public service	42	58	27

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in the federal public service	43	57	27
2019	3 to 10 years in the federal public service	47	53	58
2019	11 to 20 years in the federal public service	59	41	76
2019	More than 20 years in the federal public service	51	49	20
2018	3 to 10 years in the federal public service	49	51	62
2018	11 to 20 years in the federal public service	66	34	60

Question 59c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	11 to 20 years in the federal public service	7	93	76
2018	11 to 20 years in the federal public service	12	88	60

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2019	Less than 3 years in the federal public service	100	27
2019	3 to 10 years in the federal public service	100	58
2019	11 to 20 years in the federal public service	100	76
2019	More than 20 years in the federal public service	100	20
2018	Less than 3 years in the federal public service	100	21
2018	3 to 10 years in the federal public service	100	62
2018	11 to 20 years in the federal public service	100	60
2018	More than 20 years in the federal public service	100	27

Question 59e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	11 to 20 years in the federal public service	6	94	76
2018	3 to 10 years in the federal public service	8	92	62
2018	11 to 20 years in the federal public service	0	100	60

Question 59f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	No (%)	Total responses
2019	Less than 3 years in the federal public service	100	27
2019	More than 20 years in the federal public service	100	20
2018	More than 20 years in the federal public service	100	27

Question 59g. From whom did you experience harassment on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	More than 20 years in the federal public service	0	100	20
2018	More than 20 years in the federal public service	0	100	27

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in the federal public service	22	78	27
2019	3 to 10 years in the federal public service	38	62	57
2019	11 to 20 years in the federal public service	32	68	76
2019	More than 20 years in the federal public service	37	63	20
2018	Less than 3 years in the federal public service	35	65	21
2018	3 to 10 years in the federal public service	46	54	61
2018	11 to 20 years in the federal public service	35	65	60
2018	More than 20 years in the federal public service	37	63	27

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in the federal public service	16	84	27
2019	3 to 10 years in the federal public service	34	66	57
2019	11 to 20 years in the federal public service	40	60	76
2019	More than 20 years in the federal public service	42	58	20
2018	3 to 10 years in the federal public service	38	62	61
2018	11 to 20 years in the federal public service	35	65	60

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in the federal public service	35	65	27
2019	3 to 10 years in the federal public service	37	63	57
2019	11 to 20 years in the federal public service	62	38	76
2019	More than 20 years in the federal public service	47	53	20
2018	Less than 3 years in the federal public service	27	73	21
2018	3 to 10 years in the federal public service	40	60	61
2018	11 to 20 years in the federal public service	45	55	60
2018	More than 20 years in the federal public service	56	44	27

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in the federal public service	58	42	27
2019	3 to 10 years in the federal public service	46	54	57
2019	11 to 20 years in the federal public service	30	70	76
2019	More than 20 years in the federal public service	35	65	20
2018	Less than 3 years in the federal public service	20	80	21
2018	3 to 10 years in the federal public service	41	59	61
2018	11 to 20 years in the federal public service	32	68	60
2018	More than 20 years in the federal public service	39	61	27

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in the federal public service	32	68	57
2019	11 to 20 years in the federal public service	39	61	76
2018	Less than 3 years in the federal public service	30	70	21
2018	3 to 10 years in the federal public service	34	66	61
2018	11 to 20 years in the federal public service	44	56	60
2018	More than 20 years in the federal public service	36	64	27

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in the federal public service	76	24	27
2019	3 to 10 years in the federal public service	47	53	57
2019	11 to 20 years in the federal public service	45	55	76
2019	More than 20 years in the federal public service	41	59	20
2018	Less than 3 years in the federal public service	53	47	21
2018	3 to 10 years in the federal public service	38	62	61
2018	11 to 20 years in the federal public service	51	49	60
2018	More than 20 years in the federal public service	44	56	27

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in the federal public service	33	67	57
2019	11 to 20 years in the federal public service	18	82	76
2018	3 to 10 years in the federal public service	27	73	61
2018	11 to 20 years in the federal public service	28	72	60

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	No (%)	Total responses
2019	Less than 3 years in the federal public service	100	27
2019	3 to 10 years in the federal public service	100	57
2018	Less than 3 years in the federal public service	100	21
2018	3 to 10 years in the federal public service	100	61
2018	11 to 20 years in the federal public service	100	60
2018	More than 20 years in the federal public service	100	27

Question 60i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	3 to 10 years in the federal public service	7	93	61

Question 60j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in the federal public service	0	100	27
2019	11 to 20 years in the federal public service	7	93	76
2018	3 to 10 years in the federal public service	20	80	61
2018	11 to 20 years in the federal public service	11	89	60

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in the federal public service	45	55	27
2019	3 to 10 years in the federal public service	45	55	57
2019	11 to 20 years in the federal public service	60	40	76
2019	More than 20 years in the federal public service	48	52	20
2018	Less than 3 years in the federal public service	29	71	21
2018	3 to 10 years in the federal public service	44	56	61
2018	11 to 20 years in the federal public service	48	52	60
2018	More than 20 years in the federal public service	50	50	27

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in the federal public service	27	73	27
2019	3 to 10 years in the federal public service	21	79	57
2019	11 to 20 years in the federal public service	15	85	76
2019	More than 20 years in the federal public service	27	73	20
2018	3 to 10 years in the federal public service	23	77	61
2018	11 to 20 years in the federal public service	13	87	60

Question 60m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in the federal public service	10	90	57
2019	11 to 20 years in the federal public service	18	82	76
2018	3 to 10 years in the federal public service	11	89	61
2018	11 to 20 years in the federal public service	16	84	60

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in the federal public service	25	75	27
2019	3 to 10 years in the federal public service	45	55	57
2019	11 to 20 years in the federal public service	55	45	76
2019	More than 20 years in the federal public service	68	32	20
2018	Less than 3 years in the federal public service	70	30	21
2018	3 to 10 years in the federal public service	51	49	61
2018	11 to 20 years in the federal public service	47	53	60
2018	More than 20 years in the federal public service	74	26	27

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in the federal public service	21	79	57
2019	11 to 20 years in the federal public service	25	75	76
2018	Less than 3 years in the federal public service	30	70	21
2018	3 to 10 years in the federal public service	27	73	61
2018	11 to 20 years in the federal public service	25	75	60
2018	More than 20 years in the federal public service	26	74	27

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in the federal public service	10	90	57
2019	11 to 20 years in the federal public service	19	81	76
2018	3 to 10 years in the federal public service	20	80	61
2018	11 to 20 years in the federal public service	25	75	60

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in the federal public service	16	84	57
2019	11 to 20 years in the federal public service	19	81	76
2018	Less than 3 years in the federal public service	0	100	21
2018	3 to 10 years in the federal public service	17	83	61
2018	11 to 20 years in the federal public service	26	74	60
2018	More than 20 years in the federal public service	37	63	27

Question 61e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	More than 20 years in the federal public service	0	100	20

Question 61f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	No (%)	Total responses
2019	Less than 3 years in the federal public service	100	27
2019	More than 20 years in the federal public service	100	20
2018	Less than 3 years in the federal public service	100	21

Question 61g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in the federal public service	12	88	57
2019	11 to 20 years in the federal public service	7	93	76

Question 61h. What action(s) did you take to address the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in the federal public service	13	87	57
2019	11 to 20 years in the federal public service	13	87	76
2018	Less than 3 years in the federal public service	0	100	21
2018	11 to 20 years in the federal public service	14	86	60

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in the federal public service	28	72	57
2019	11 to 20 years in the federal public service	31	69	76
2018	3 to 10 years in the federal public service	34	66	61
2018	11 to 20 years in the federal public service	33	67	60

Question 62a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	3 to 10 years in the federal public service	9	91	59
2018	11 to 20 years in the federal public service	10	90	59

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	3 to 10 years in the federal public service	24	76	59
2018	11 to 20 years in the federal public service	27	73	59

Question 62c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	3 to 10 years in the federal public service	8	92	59
2018	11 to 20 years in the federal public service	10	90	59

Question 62d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	3 to 10 years in the federal public service	10	90	59

Question 62e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	3 to 10 years in the federal public service	14	86	59
2018	11 to 20 years in the federal public service	11	89	59

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in the federal public service	0	100	27
2018	3 to 10 years in the federal public service	12	88	59
2018	11 to 20 years in the federal public service	8	92	59

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Less than 3 years in the federal public service	0	100	21
2018	More than 20 years in the federal public service	0	100	23

Question 62h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	3 to 10 years in the federal public service	9	91	59
2018	11 to 20 years in the federal public service	11	89	59

Question 62i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Less than 3 years in the federal public service	0	100	21

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in the federal public service	33	67	27
2019	More than 20 years in the federal public service	29	71	20
2018	3 to 10 years in the federal public service	29	71	59
2018	11 to 20 years in the federal public service	42	58	59

Question 62k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	3 to 10 years in the federal public service	13	87	59
2018	11 to 20 years in the federal public service	13	87	59

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in the federal public service	50	50	27
2019	More than 20 years in the federal public service	38	62	20
2018	Less than 3 years in the federal public service	33	67	21
2018	3 to 10 years in the federal public service	52	48	59
2018	11 to 20 years in the federal public service	67	33	59
2018	More than 20 years in the federal public service	46	54	23

Question 62m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year	Demographic	No (%)	Total responses
2019	Less than 3 years in the federal public service	100	27
2019	More than 20 years in the federal public service	100	20
2018	Less than 3 years in the federal public service	100	21
2018	11 to 20 years in the federal public service	100	59

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in the federal public service	47	53	27
2019	More than 20 years in the federal public service	59	41	20
2018	Less than 3 years in the federal public service	29	71	21
2018	3 to 10 years in the federal public service	51	49	59
2018	11 to 20 years in the federal public service	56	44	59
2018	More than 20 years in the federal public service	34	66	23

Question 62o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	More than 20 years in the federal public service	0	100	20
2018	Less than 3 years in the federal public service	0	100	21

Question 62p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	3 to 10 years in the federal public service	12	88	59
2018	11 to 20 years in the federal public service	14	86	59

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in the federal public service	7	93	503
2019	3 to 10 years in the federal public service	10	90	750
2019	11 to 20 years in the federal public service	14	86	785
2019	More than 20 years in the federal public service	10	90	398

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	28	10	11	2	2	30	17	71	8	502
2019	3 to 10 years in the federal public service	17	11	23	6	3	31	10	47	15	752
2019	11 to 20 years in the federal public service	16	15	19	8	6	30	7	48	21	784
2019	More than 20 years in the federal public service	19	17	23	4	4	29	6	54	11	398
2018	Less than 3 years in the federal public service	15	16	16	2	1	38	12	61	8	336
2018	3 to 10 years in the federal public service	17	10	23	6	4	34	7	45	17	540
2018	11 to 20 years in the federal public service	13	17	22	6	6	29	7	46	19	576
2018	More than 20 years in the federal public service	17	18	24	6	5	24	6	50	16	294
2017	Less than 3 years in the federal public service	16	11	11	2	1	46	14	67	7	479
2017	3 to 10 years in the federal public service	15	15	20	5	3	28	12	51	15	676
2017	11 to 20 years in the federal public service	13	14	23	7	6	30	8	42	21	769
2017	More than 20 years in the federal public service	14	20	21	6	4	32	4	52	15	375

Question 65. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	47	21	12	2	2	14	3	81	5	503
2019	3 to 10 years in the federal public service	30	28	21	4	2	14	1	68	8	750
2019	11 to 20 years in the federal public service	30	31	18	6	5	10	1	68	12	784
2019	More than 20 years in the federal public service	32	32	20	3	2	10	1	72	6	398
2018	Less than 3 years in the federal public service	30	28	23	3	1	14	1	68	5	335
2018	3 to 10 years in the federal public service	27	23	25	7	4	12	2	59	12	539
2018	11 to 20 years in the federal public service	20	31	25	8	4	11	1	58	14	577
2018	More than 20 years in the federal public service	25	32	19	7	5	10	1	64	14	294
2017	Less than 3 years in the federal public service	33	25	14	3	1	22	3	77	5	478
2017	3 to 10 years in the federal public service	27	30	21	5	3	12	1	66	10	677
2017	11 to 20 years in the federal public service	23	32	21	7	5	11	1	62	14	769
2017	More than 20 years in the federal public service	22	33	21	7	4	13	1	63	12	374
2011	Less than 3 years in the federal public service	36	28	14	3	2	17	1	77	6	344
2011	3 to 10 years in the federal public service	28	33	19	5	3	11	1	69	10	1232
2011	11 to 20 years in the federal public service	27	32	21	7	4	8	0	65	12	800
2011	More than 20 years in the federal public service	28	35	19	6	6	6	0	67	12	611

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in the federal public service	3	97	502
2019	3 to 10 years in the federal public service	5	95	751
2019	11 to 20 years in the federal public service	5	95	782
2019	More than 20 years in the federal public service	4	96	399
2018	Less than 3 years in the federal public service	1	99	335
2018	3 to 10 years in the federal public service	5	95	544
2018	11 to 20 years in the federal public service	5	95	576
2018	More than 20 years in the federal public service	6	94	293

Question 67a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in the federal public service	31	69	40
2019	11 to 20 years in the federal public service	51	49	42
2018	3 to 10 years in the federal public service	32	68	28
2018	11 to 20 years in the federal public service	27	73	32

Question 67b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in the federal public service	79	21	40
2019	11 to 20 years in the federal public service	82	18	42
2018	3 to 10 years in the federal public service	66	34	28
2018	11 to 20 years in the federal public service	71	29	32

Question 67c. From whom did you experience discrimination on the job? Individuals working for me
Survey year	Demographic	No (%)	Total responses
2019	3 to 10 years in the federal public service	100	40
2019	11 to 20 years in the federal public service	100	42
2018	3 to 10 years in the federal public service	100	28
2018	More than 20 years in the federal public service	100	17

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2019	Less than 3 years in the federal public service	100	12
2019	3 to 10 years in the federal public service	100	40
2019	11 to 20 years in the federal public service	100	42
2019	More than 20 years in the federal public service	100	16
2018	3 to 10 years in the federal public service	100	28
2018	11 to 20 years in the federal public service	100	32

Question 67e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	11 to 20 years in the federal public service	0	100	42
2018	More than 20 years in the federal public service	0	100	17

Question 67f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year	Demographic	No (%)	Total responses
2019	11 to 20 years in the federal public service	100	42
2019	More than 20 years in the federal public service	100	16
2018	11 to 20 years in the federal public service	100	32

Question 67g. From whom did you experience discrimination on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in the federal public service	0	100	12
2018	More than 20 years in the federal public service	0	100	17

Question 68a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in the federal public service	16	84	40
2019	11 to 20 years in the federal public service	34	66	40
2018	11 to 20 years in the federal public service	21	79	32

Question 68b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in the federal public service	12	88	40
2019	11 to 20 years in the federal public service	40	60	40
2018	11 to 20 years in the federal public service	31	69	32

Question 68c. Please indicate the type of discrimination you experienced. Colour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	More than 20 years in the federal public service	0	100	16

Question 68d. Please indicate the type of discrimination you experienced. Religion
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	More than 20 years in the federal public service	0	100	16
2018	More than 20 years in the federal public service	0	100	17

Question 68e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in the federal public service	28	72	40
2019	11 to 20 years in the federal public service	24	76	40
2018	More than 20 years in the federal public service	47	53	17

Question 68f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in the federal public service	48	52	40
2019	11 to 20 years in the federal public service	35	65	40
2018	3 to 10 years in the federal public service	66	34	28
2018	11 to 20 years in the federal public service	28	72	32

Question 68g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year	Demographic	No (%)	Total responses
2019	3 to 10 years in the federal public service	100	40
2019	More than 20 years in the federal public service	100	16
2018	More than 20 years in the federal public service	100	17

Question 68h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	No (%)	Total responses
2019	3 to 10 years in the federal public service	100	40
2019	More than 20 years in the federal public service	100	16
2018	11 to 20 years in the federal public service	100	32
2018	More than 20 years in the federal public service	100	17

Question 68i. Please indicate the type of discrimination you experienced. Marital status
Survey year	Demographic	No (%)	Total responses
2019	Less than 3 years in the federal public service	100	12
2019	More than 20 years in the federal public service	100	16
2018	More than 20 years in the federal public service	100	17

Question 68j. Please indicate the type of discrimination you experienced. Family status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in the federal public service	15	85	40
2019	11 to 20 years in the federal public service	15	85	40
2018	11 to 20 years in the federal public service	14	86	32

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	No (%)	Total responses
2019	Less than 3 years in the federal public service	100	12
2019	3 to 10 years in the federal public service	100	40
2019	11 to 20 years in the federal public service	100	40
2019	More than 20 years in the federal public service	100	16
2018	3 to 10 years in the federal public service	100	28
2018	11 to 20 years in the federal public service	100	32

Question 68l. Please indicate the type of discrimination you experienced. Disability
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	11 to 20 years in the federal public service	14	86	40
2018	3 to 10 years in the federal public service	0	100	28

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	No (%)	Total responses
2019	Less than 3 years in the federal public service	100	12
2019	3 to 10 years in the federal public service	100	40
2019	11 to 20 years in the federal public service	100	40
2019	More than 20 years in the federal public service	100	16
2018	3 to 10 years in the federal public service	100	28
2018	11 to 20 years in the federal public service	100	32

Question 68n. Please indicate the type of discrimination you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in the federal public service	20	80	40
2019	11 to 20 years in the federal public service	15	85	40
2018	3 to 10 years in the federal public service	19	81	28
2018	11 to 20 years in the federal public service	24	76	32

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in the federal public service	17	83	40
2019	11 to 20 years in the federal public service	33	67	40
2018	3 to 10 years in the federal public service	17	83	28
2018	11 to 20 years in the federal public service	17	83	32

Question 69b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in the federal public service	0	100	12
2019	11 to 20 years in the federal public service	16	84	40

Question 69c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	More than 20 years in the federal public service	27	73	17

Question 69d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	11 to 20 years in the federal public service	12	88	40
2018	11 to 20 years in the federal public service	16	84	32
2018	More than 20 years in the federal public service	34	66	17

Question 69e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year	Demographic	No (%)	Total responses
2019	11 to 20 years in the federal public service	100	40
2019	More than 20 years in the federal public service	100	16
2018	3 to 10 years in the federal public service	100	28
2018	11 to 20 years in the federal public service	100	32

Question 69f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	No (%)	Total responses
2019	Less than 3 years in the federal public service	100	12
2019	More than 20 years in the federal public service	100	16
2018	3 to 10 years in the federal public service	100	28

Question 69g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	11 to 20 years in the federal public service	0	100	40
2019	More than 20 years in the federal public service	0	100	16

Question 69h. What action(s) did you take to address the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in the federal public service	0	100	12
2019	11 to 20 years in the federal public service	11	89	40

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in the federal public service	73	27	40
2019	11 to 20 years in the federal public service	49	51	40
2018	3 to 10 years in the federal public service	57	43	28
2018	11 to 20 years in the federal public service	62	38	32

Question 70a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year	Demographic	No (%)	Total responses
2019	Less than 3 years in the federal public service	100	12
2019	More than 20 years in the federal public service	100	15
2018	3 to 10 years in the federal public service	100	28

Question 70b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	11 to 20 years in the federal public service	23	77	31

Question 70c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year	Demographic	No (%)	Total responses
2019	Less than 3 years in the federal public service	100	12
2019	More than 20 years in the federal public service	100	15
2018	3 to 10 years in the federal public service	100	28
2018	More than 20 years in the federal public service	100	15

Question 70d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year	Demographic	No (%)	Total responses
2019	Less than 3 years in the federal public service	100	12
2018	3 to 10 years in the federal public service	100	28
2018	More than 20 years in the federal public service	100	15

Question 70e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	More than 20 years in the federal public service	0	100	15
2018	More than 20 years in the federal public service	0	100	15

Question 70f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in the federal public service	0	100	12
2019	More than 20 years in the federal public service	0	100	15

Question 70g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	11 to 20 years in the federal public service	0	100	31
2018	More than 20 years in the federal public service	0	100	15

Question 70i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	3 to 10 years in the federal public service	0	100	28

Question 70j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	11 to 20 years in the federal public service	37	63	31
2018	More than 20 years in the federal public service	35	65	15

Question 70k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	More than 20 years in the federal public service	0	100	15

Question 70l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in the federal public service	42	58	12
2019	More than 20 years in the federal public service	41	59	15
2018	3 to 10 years in the federal public service	42	58	28
2018	11 to 20 years in the federal public service	51	49	31

Question 70m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year	Demographic	No (%)	Total responses
2019	More than 20 years in the federal public service	100	15
2018	3 to 10 years in the federal public service	100	28
2018	11 to 20 years in the federal public service	100	31

Question 70n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	3 to 10 years in the federal public service	57	43	28
2018	11 to 20 years in the federal public service	56	44	31

Question 70o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	More than 20 years in the federal public service	0	100	15
2018	3 to 10 years in the federal public service	0	100	28

Question 70p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	3 to 10 years in the federal public service	19	81	28

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in the federal public service	4	96	503
2019	3 to 10 years in the federal public service	7	93	749
2019	11 to 20 years in the federal public service	7	93	784
2019	More than 20 years in the federal public service	6	94	396

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	30	10	11	1	1	33	14	75	3	500
2019	3 to 10 years in the federal public service	18	13	22	3	2	33	10	53	8	750
2019	11 to 20 years in the federal public service	18	15	20	3	3	33	8	56	11	781
2019	More than 20 years in the federal public service	18	15	23	5	1	32	6	53	10	396
2018	Less than 3 years in the federal public service	15	15	19	1	1	38	13	60	3	332
2018	3 to 10 years in the federal public service	16	11	24	3	2	37	7	49	9	542
2018	11 to 20 years in the federal public service	13	16	27	3	3	32	6	47	9	579
2018	More than 20 years in the federal public service	18	15	25	4	3	31	4	52	10	295
2017	Less than 3 years in the federal public service	14	12	12	0	1	50	12	67	3	479
2017	3 to 10 years in the federal public service	15	14	21	1	2	37	10	55	6	674
2017	11 to 20 years in the federal public service	12	14	24	3	3	37	6	46	11	769
2017	More than 20 years in the federal public service	14	18	22	3	2	36	5	54	9	375

Question 73. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	50	20	11	1	1	15	2	84	3	501
2019	3 to 10 years in the federal public service	33	28	20	2	2	13	2	71	5	750
2019	11 to 20 years in the federal public service	33	30	18	4	3	12	1	71	7	783
2019	More than 20 years in the federal public service	32	30	18	4	2	11	1	71	8	396
2018	Less than 3 years in the federal public service	31	27	21	1	1	17	2	72	3	335
2018	3 to 10 years in the federal public service	27	25	25	4	3	14	2	62	8	541
2018	11 to 20 years in the federal public service	23	29	26	5	2	15	0	61	8	578
2018	More than 20 years in the federal public service	27	32	21	4	3	13	0	68	8	294
2017	Less than 3 years in the federal public service	30	26	13	2	0	26	3	79	3	478
2017	3 to 10 years in the federal public service	30	28	19	3	2	18	1	71	6	675
2017	11 to 20 years in the federal public service	23	30	24	5	3	15	1	63	9	768
2017	More than 20 years in the federal public service	23	34	18	4	2	18	2	71	7	374
2011	Less than 3 years in the federal public service	39	28	11	1	0	20	1	85	2	345
2011	3 to 10 years in the federal public service	35	33	17	2	2	12	0	77	4	1237
2011	11 to 20 years in the federal public service	32	35	18	4	2	9	0	74	6	808
2011	More than 20 years in the federal public service	30	38	19	4	2	7	0	74	6	608

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in the federal public service	12	88	503
2019	3 to 10 years in the federal public service	11	89	751
2019	11 to 20 years in the federal public service	10	90	783
2019	More than 20 years in the federal public service	8	92	399
2017	Less than 3 years in the federal public service	8	92	479
2017	3 to 10 years in the federal public service	10	90	674
2017	11 to 20 years in the federal public service	11	89	769
2017	More than 20 years in the federal public service	9	91	375

Question 80. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in the federal public service	89	11	54
2019	3 to 10 years in the federal public service	81	19	82
2019	11 to 20 years in the federal public service	76	24	79
2019	More than 20 years in the federal public service	84	16	29
2017	Less than 3 years in the federal public service	83	17	39
2017	3 to 10 years in the federal public service	73	27	73
2017	11 to 20 years in the federal public service	76	24	83
2017	More than 20 years in the federal public service	68	32	34

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	51	38	5	3	2	0	2	90	5	47
2019	3 to 10 years in the federal public service	59	27	8	5	2	0	0	85	6	67
2019	11 to 20 years in the federal public service	42	50	2	5	2	0	0	92	7	60
2019	More than 20 years in the federal public service	57	32	0	8	3	0	0	88	12	23
2017	Less than 3 years in the federal public service	61	24	12	0	3	0	0	85	3	32
2017	3 to 10 years in the federal public service	54	40	0	4	2	0	0	94	6	54
2017	11 to 20 years in the federal public service	42	47	8	3	0	0	0	89	3	63
2017	More than 20 years in the federal public service	43	39	4	4	5	4	0	86	9	23

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Workplace well-being

A psychologically healthy workplace

Question 30. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	75	17	4	1	2	2	0	93	2	504
2019	3 to 10 years in the federal public service	59	24	10	3	3	1	0	84	6	753
2019	11 to 20 years in the federal public service	53	25	12	4	3	2	0	80	7	783
2019	More than 20 years in the federal public service	58	24	9	4	3	2	0	84	7	399
2018	Less than 3 years in the federal public service	59	22	11	3	2	2	0	84	5	334
2018	3 to 10 years in the federal public service	51	27	11	5	4	1	0	79	9	536
2018	11 to 20 years in the federal public service	47	27	14	4	5	1	1	76	10	575
2018	More than 20 years in the federal public service	46	29	11	7	6	1	0	76	13	291
2017	Less than 3 years in the federal public service	63	23	8	3	2	2	0	87	5	478
2017	3 to 10 years in the federal public service	50	30	10	5	4	1	0	80	9	676
2017	11 to 20 years in the federal public service	47	28	12	6	5	2	0	76	11	768
2017	More than 20 years in the federal public service	44	28	14	7	6	2	0	73	13	375

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	14	30	34	16	3	3	0	46	20	29
2019	3 to 10 years in the federal public service	9	46	21	12	7	2	3	58	20	128
2019	11 to 20 years in the federal public service	9	46	18	16	4	4	3	58	22	232
2019	More than 20 years in the federal public service	14	33	24	20	2	4	3	50	23	133

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	25	33	18	11	2	10	1	64	15	502
2019	3 to 10 years in the federal public service	15	39	22	13	6	5	0	57	19	749
2019	11 to 20 years in the federal public service	16	38	23	14	6	3	0	56	20	780
2019	More than 20 years in the federal public service	18	39	23	12	2	6	0	60	15	397
2018	Less than 3 years in the federal public service	12	24	26	19	7	10	1	41	29	336
2018	3 to 10 years in the federal public service	11	28	27	20	9	5	0	41	30	542
2018	11 to 20 years in the federal public service	10	28	29	18	11	4	0	40	30	578
2018	More than 20 years in the federal public service	9	36	27	16	8	4	0	47	25	294
2017	Less than 3 years in the federal public service	11	24	24	14	6	19	1	44	25	479
2017	3 to 10 years in the federal public service	10	28	25	18	11	8	0	42	31	677
2017	11 to 20 years in the federal public service	9	30	24	19	12	7	0	41	33	767
2017	More than 20 years in the federal public service	9	32	28	15	10	7	0	44	27	374

Question 78. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	38	36	13	8	2	3	0	77	10	501
2019	3 to 10 years in the federal public service	22	36	19	14	6	3	0	60	21	750
2019	11 to 20 years in the federal public service	18	36	24	14	6	1	0	55	20	782
2019	More than 20 years in the federal public service	21	40	18	13	5	3	0	62	19	399
2018	Less than 3 years in the federal public service	26	32	23	11	3	6	0	61	14	334
2018	3 to 10 years in the federal public service	18	33	21	17	7	3	0	53	25	543
2018	11 to 20 years in the federal public service	16	30	26	17	8	2	0	47	26	578
2018	More than 20 years in the federal public service	17	39	23	11	9	1	0	57	20	294
2017	Less than 3 years in the federal public service	27	39	18	8	3	6	0	70	11	479
2017	3 to 10 years in the federal public service	17	37	20	14	8	3	0	56	23	674
2017	11 to 20 years in the federal public service	14	36	21	16	9	3	1	52	26	768
2017	More than 20 years in the federal public service	15	36	21	18	7	3	0	53	26	372

Work-related stress

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	45	29	16	5	3	0	1	75	8	501
2019	3 to 10 years in the federal public service	46	30	14	5	4	0	1	77	9	753
2019	11 to 20 years in the federal public service	48	30	13	5	3	0	1	78	8	783
2019	More than 20 years in the federal public service	53	26	11	3	6	0	1	79	10	399
2018	Less than 3 years in the federal public service	36	30	19	8	6	1	0	67	14	335
2018	3 to 10 years in the federal public service	42	28	18	6	5	0	1	71	11	543
2018	11 to 20 years in the federal public service	43	29	15	7	5	0	1	73	11	578
2018	More than 20 years in the federal public service	44	29	15	7	3	0	1	74	10	295
2017	Less than 3 years in the federal public service	42	32	13	7	3	1	2	76	11	479
2017	3 to 10 years in the federal public service	42	30	14	6	5	1	1	73	12	672
2017	11 to 20 years in the federal public service	42	31	13	8	4	1	1	75	12	768
2017	More than 20 years in the federal public service	45	29	15	7	2	0	3	76	9	373

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	39	31	22	5	4	0	0	70	9	503
2019	3 to 10 years in the federal public service	18	30	29	13	9	0	0	48	23	751
2019	11 to 20 years in the federal public service	15	29	28	17	10	0	1	45	27	782
2019	More than 20 years in the federal public service	13	31	29	19	8	0	1	45	26	398
2018	Less than 3 years in the federal public service	22	31	29	10	5	3	1	55	16	336
2018	3 to 10 years in the federal public service	12	30	29	16	13	0	0	42	29	544
2018	11 to 20 years in the federal public service	8	27	30	22	13	0	1	35	35	578
2018	More than 20 years in the federal public service	13	27	29	21	10	0	0	40	31	295
2017	Less than 3 years in the federal public service	28	33	22	11	5	0	1	61	17	479
2017	3 to 10 years in the federal public service	15	27	28	17	12	0	0	42	29	675
2017	11 to 20 years in the federal public service	12	28	30	18	11	0	1	40	30	766
2017	More than 20 years in the federal public service	15	25	31	20	8	0	1	41	28	375

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	54	27	10	6	2	1	1	81	8	502
2019	3 to 10 years in the federal public service	26	35	24	10	4	0	0	62	14	752
2019	11 to 20 years in the federal public service	22	35	25	10	6	0	1	58	17	779
2019	More than 20 years in the federal public service	18	39	28	10	5	0	1	58	14	394
2018	Less than 3 years in the federal public service	33	35	19	5	3	3	2	72	8	335
2018	3 to 10 years in the federal public service	23	31	23	16	7	0	1	54	23	543
2018	11 to 20 years in the federal public service	13	30	29	18	9	0	1	44	27	576
2018	More than 20 years in the federal public service	15	34	30	13	6	0	2	50	20	295
2017	Less than 3 years in the federal public service	38	33	16	7	5	0	1	72	12	476
2017	3 to 10 years in the federal public service	22	34	24	13	6	0	2	56	20	675
2017	11 to 20 years in the federal public service	17	33	25	17	7	0	1	51	24	765
2017	More than 20 years in the federal public service	18	30	30	15	5	0	3	50	20	374

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	44	24	17	9	5	1	1	69	14	501
2019	3 to 10 years in the federal public service	19	28	24	15	13	0	0	48	28	753
2019	11 to 20 years in the federal public service	13	25	26	19	15	0	0	38	35	780
2019	More than 20 years in the federal public service	13	27	24	19	16	0	1	40	35	398
2018	Less than 3 years in the federal public service	26	30	19	15	6	3	1	58	22	335
2018	3 to 10 years in the federal public service	16	23	25	18	17	1	0	39	35	541
2018	11 to 20 years in the federal public service	11	20	24	24	20	1	1	31	45	575
2018	More than 20 years in the federal public service	12	24	24	22	18	0	0	36	40	292
2017	Less than 3 years in the federal public service	33	31	16	9	9	1	1	66	18	478
2017	3 to 10 years in the federal public service	15	26	24	19	14	1	1	42	34	676
2017	11 to 20 years in the federal public service	12	24	27	20	14	1	1	37	35	768
2017	More than 20 years in the federal public service	15	22	23	27	10	0	1	38	38	374

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	66	20	7	3	1	0	3	89	4	500
2019	3 to 10 years in the federal public service	42	30	16	6	3	0	1	74	10	749
2019	11 to 20 years in the federal public service	38	33	14	7	6	0	3	73	13	777
2019	More than 20 years in the federal public service	39	27	17	8	4	0	5	69	13	396
2018	Less than 3 years in the federal public service	47	27	14	4	3	2	2	78	7	334
2018	3 to 10 years in the federal public service	40	26	17	9	6	0	2	67	16	542
2018	11 to 20 years in the federal public service	31	30	18	10	5	0	5	64	16	575
2018	More than 20 years in the federal public service	38	26	17	10	5	0	5	67	15	295
2017	Less than 3 years in the federal public service	50	28	10	5	3	1	3	81	9	478
2017	3 to 10 years in the federal public service	35	30	16	7	6	0	5	69	14	677
2017	11 to 20 years in the federal public service	33	30	16	10	4	1	6	68	15	767
2017	More than 20 years in the federal public service	30	31	22	7	3	0	7	66	11	375

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	51	30	12	4	2	0	0	81	7	501
2019	3 to 10 years in the federal public service	32	31	19	11	7	0	0	63	18	749
2019	11 to 20 years in the federal public service	29	33	22	9	7	0	1	62	16	783
2019	More than 20 years in the federal public service	32	32	22	6	8	0	1	65	13	396
2018	Less than 3 years in the federal public service	39	29	21	5	2	2	1	70	8	335
2018	3 to 10 years in the federal public service	29	31	19	12	9	0	1	60	21	543
2018	11 to 20 years in the federal public service	23	29	24	14	8	1	1	53	22	578
2018	More than 20 years in the federal public service	27	35	19	10	8	0	1	62	18	295
2017	Less than 3 years in the federal public service	43	29	17	6	4	0	0	73	10	478
2017	3 to 10 years in the federal public service	28	32	20	14	6	0	0	60	20	674
2017	11 to 20 years in the federal public service	25	35	22	11	6	0	1	61	17	766
2017	More than 20 years in the federal public service	27	33	26	10	3	0	1	61	13	373

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	51	27	15	4	1	1	2	80	5	502
2019	3 to 10 years in the federal public service	26	33	26	8	5	1	0	60	13	750
2019	11 to 20 years in the federal public service	24	36	25	10	4	1	1	61	14	781
2019	More than 20 years in the federal public service	28	38	20	9	4	0	1	66	14	398
2018	Less than 3 years in the federal public service	28	36	22	6	3	4	1	67	10	331
2018	3 to 10 years in the federal public service	22	30	29	12	7	0	1	52	19	543
2018	11 to 20 years in the federal public service	15	36	29	13	7	0	1	51	20	578
2018	More than 20 years in the federal public service	21	34	26	12	6	0	1	56	18	292
2017	Less than 3 years in the federal public service	39	33	15	8	3	1	1	73	11	478
2017	3 to 10 years in the federal public service	22	35	23	12	6	0	1	59	18	674
2017	11 to 20 years in the federal public service	18	34	26	14	7	1	1	53	21	766
2017	More than 20 years in the federal public service	20	30	26	14	6	1	3	51	21	373

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	45	27	19	6	2	1	1	73	7	503
2019	3 to 10 years in the federal public service	18	33	27	14	8	0	0	51	22	751
2019	11 to 20 years in the federal public service	16	35	25	16	6	1	1	52	23	781
2019	More than 20 years in the federal public service	16	38	24	14	6	0	1	55	20	397
2018	Less than 3 years in the federal public service	26	32	26	7	5	3	1	60	13	328
2018	3 to 10 years in the federal public service	14	30	27	17	11	0	1	44	29	544
2018	11 to 20 years in the federal public service	9	30	27	21	12	0	1	39	34	578
2018	More than 20 years in the federal public service	13	33	27	18	9	0	0	46	27	290
2017	Less than 3 years in the federal public service	31	34	20	10	4	1	0	66	14	479
2017	3 to 10 years in the federal public service	15	31	26	18	10	0	1	47	28	673
2017	11 to 20 years in the federal public service	10	28	30	20	10	1	1	38	31	767
2017	More than 20 years in the federal public service	14	31	29	17	9	0	1	45	26	371

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	44	28	17	7	3	0	1	73	10	501
2019	3 to 10 years in the federal public service	28	32	20	13	7	0	0	60	20	750
2019	11 to 20 years in the federal public service	26	33	24	11	6	0	1	59	16	781
2019	More than 20 years in the federal public service	30	35	18	11	4	0	1	66	15	396
2018	Less than 3 years in the federal public service	31	34	19	11	4	1	1	66	15	329
2018	3 to 10 years in the federal public service	21	31	25	14	9	0	0	53	23	542
2018	11 to 20 years in the federal public service	17	32	25	15	9	0	1	50	24	578
2018	More than 20 years in the federal public service	21	38	21	13	7	0	0	59	20	293
2017	Less than 3 years in the federal public service	31	35	20	8	5	1	1	67	13	479
2017	3 to 10 years in the federal public service	25	31	23	13	8	0	1	56	21	674
2017	11 to 20 years in the federal public service	18	34	24	14	8	1	1	53	22	767
2017	More than 20 years in the federal public service	26	30	22	12	7	0	2	57	20	373

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	61	22	9	4	2	1	2	85	6	500
2019	3 to 10 years in the federal public service	36	30	17	9	7	0	1	66	17	749
2019	11 to 20 years in the federal public service	33	31	18	11	7	1	0	65	18	780
2019	More than 20 years in the federal public service	40	29	13	9	7	0	0	70	17	397

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	53	29	12	4	2	0	1	83	6	501
2019	3 to 10 years in the federal public service	38	35	15	7	3	1	1	74	11	750
2019	11 to 20 years in the federal public service	26	35	24	9	5	0	1	62	14	778
2019	More than 20 years in the federal public service	30	40	17	8	3	1	1	71	11	395
2018	Less than 3 years in the federal public service	34	36	19	7	4	1	1	70	11	327
2018	3 to 10 years in the federal public service	31	35	18	9	5	0	1	67	14	541
2018	11 to 20 years in the federal public service	24	29	26	13	5	0	2	54	19	578
2018	More than 20 years in the federal public service	25	34	24	11	5	0	0	60	17	290
2017	Less than 3 years in the federal public service	41	34	14	6	3	1	0	76	9	478
2017	3 to 10 years in the federal public service	31	33	21	9	3	1	1	65	13	673
2017	11 to 20 years in the federal public service	26	29	25	12	6	1	2	56	18	765
2017	More than 20 years in the federal public service	24	32	22	13	6	1	1	58	19	372

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	73	16	7	2	1	0	1	90	3	500
2019	3 to 10 years in the federal public service	63	22	8	3	1	0	2	87	5	750
2019	11 to 20 years in the federal public service	58	25	11	3	2	0	1	84	4	778
2019	More than 20 years in the federal public service	61	28	8	1	1	0	1	90	2	393
2018	Less than 3 years in the federal public service	66	20	8	3	1	1	1	87	4	329
2018	3 to 10 years in the federal public service	61	25	8	3	2	0	2	87	5	544
2018	11 to 20 years in the federal public service	57	27	9	3	1	0	2	86	5	575
2018	More than 20 years in the federal public service	59	28	10	2	0	0	1	88	2	291
2017	Less than 3 years in the federal public service	64	22	9	2	1	0	2	88	3	479
2017	3 to 10 years in the federal public service	64	22	9	2	1	0	2	87	4	677
2017	11 to 20 years in the federal public service	60	25	8	2	2	0	2	88	4	769
2017	More than 20 years in the federal public service	60	26	9	3	1	0	2	87	4	375

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	84	7	3	1	1	0	4	95	1	499
2019	3 to 10 years in the federal public service	78	9	3	1	1	1	7	94	2	748
2019	11 to 20 years in the federal public service	74	13	4	1	1	1	7	94	1	776
2019	More than 20 years in the federal public service	79	11	2	0	1	1	6	97	1	394
2018	Less than 3 years in the federal public service	80	9	5	1	1	1	4	93	2	331
2018	3 to 10 years in the federal public service	78	12	4	1	1	0	4	94	2	539
2018	11 to 20 years in the federal public service	76	14	3	1	1	1	3	94	3	577
2018	More than 20 years in the federal public service	77	12	3	2	1	1	5	94	3	291

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	87	5	2	1	1	0	2	95	3	499
2019	3 to 10 years in the federal public service	79	9	5	2	2	1	2	91	4	748
2019	11 to 20 years in the federal public service	74	11	7	2	3	1	1	87	6	780
2019	More than 20 years in the federal public service	82	8	4	2	2	0	2	92	4	398
2018	Less than 3 years in the federal public service	83	8	4	0	1	1	3	95	1	328
2018	3 to 10 years in the federal public service	74	12	7	2	2	1	2	89	4	542
2018	11 to 20 years in the federal public service	71	13	5	3	3	2	3	88	6	576
2018	More than 20 years in the federal public service	76	8	6	2	3	1	4	88	5	293
2017	Less than 3 years in the federal public service	84	8	2	1	1	1	3	96	2	479
2017	3 to 10 years in the federal public service	80	9	4	2	2	1	2	91	5	677
2017	11 to 20 years in the federal public service	73	13	6	2	3	1	2	89	6	767
2017	More than 20 years in the federal public service	81	7	4	2	3	1	2	91	5	375

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	76	16	3	1	1	0	3	94	2	498
2019	3 to 10 years in the federal public service	54	29	12	2	2	0	1	84	4	750
2019	11 to 20 years in the federal public service	49	33	10	4	2	1	1	84	6	782
2019	More than 20 years in the federal public service	54	30	10	3	1	0	1	86	4	397
2018	Less than 3 years in the federal public service	66	22	8	2	1	0	2	89	3	334
2018	3 to 10 years in the federal public service	54	28	10	5	3	0	1	83	7	545
2018	11 to 20 years in the federal public service	50	32	11	4	2	0	1	83	6	579
2018	More than 20 years in the federal public service	49	34	12	3	2	0	0	83	4	293
2017	Less than 3 years in the federal public service	70	20	6	2	1	0	2	91	3	476
2017	3 to 10 years in the federal public service	55	28	10	3	2	0	1	85	4	676
2017	11 to 20 years in the federal public service	49	35	9	4	1	1	1	86	6	768
2017	More than 20 years in the federal public service	51	31	12	2	2	0	1	83	5	374

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	77	13	4	2	1	0	2	92	3	500
2019	3 to 10 years in the federal public service	59	22	9	4	4	0	1	83	8	747
2019	11 to 20 years in the federal public service	56	22	11	5	4	1	1	80	9	776
2019	More than 20 years in the federal public service	61	17	13	6	3	1	0	78	9	397
2018	Less than 3 years in the federal public service	72	17	7	2	2	0	1	90	4	334
2018	3 to 10 years in the federal public service	54	22	14	5	4	0	1	77	9	542
2018	11 to 20 years in the federal public service	51	24	10	8	5	0	1	76	14	579
2018	More than 20 years in the federal public service	47	25	14	9	5	0	0	72	14	293
2017	Less than 3 years in the federal public service	75	14	6	2	1	0	2	91	4	478
2017	3 to 10 years in the federal public service	59	23	9	4	4	0	1	83	8	677
2017	11 to 20 years in the federal public service	54	23	11	7	4	0	1	77	11	768
2017	More than 20 years in the federal public service	53	24	12	5	4	0	1	78	9	373

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	76	6	2	0	0	0	16	98	1	496
2019	3 to 10 years in the federal public service	58	11	4	1	1	0	24	91	3	746
2019	11 to 20 years in the federal public service	54	15	7	1	0	1	22	90	2	778
2019	More than 20 years in the federal public service	55	16	8	1	2	1	17	87	3	396
2018	Less than 3 years in the federal public service	61	8	3	0	0	0	28	95	1	332
2018	3 to 10 years in the federal public service	54	12	4	2	0	0	28	92	3	543
2018	11 to 20 years in the federal public service	48	17	8	2	1	0	25	86	4	572
2018	More than 20 years in the federal public service	52	20	7	2	1	0	18	88	3	290
2017	Less than 3 years in the federal public service	63	6	2	1	1	0	28	96	2	477
2017	3 to 10 years in the federal public service	55	14	4	2	0	0	25	92	3	676
2017	11 to 20 years in the federal public service	53	13	6	1	0	0	27	91	1	765
2017	More than 20 years in the federal public service	50	15	8	2	1	0	23	86	3	375

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	80	12	4	1	0	0	4	96	1	497
2019	3 to 10 years in the federal public service	68	18	6	2	1	0	5	91	2	746
2019	11 to 20 years in the federal public service	67	21	5	1	1	1	5	93	1	775
2019	More than 20 years in the federal public service	71	16	5	1	2	2	3	92	3	396
2018	Less than 3 years in the federal public service	70	17	7	1	0	0	4	91	2	334
2018	3 to 10 years in the federal public service	68	17	8	1	1	0	5	90	2	543
2018	11 to 20 years in the federal public service	65	21	5	1	1	1	6	92	2	577
2018	More than 20 years in the federal public service	73	17	5	0	1	0	4	94	1	289
2017	Less than 3 years in the federal public service	79	11	3	1	0	1	5	96	1	477
2017	3 to 10 years in the federal public service	68	17	6	2	1	1	6	91	3	674
2017	11 to 20 years in the federal public service	64	20	6	2	1	1	7	91	2	764
2017	More than 20 years in the federal public service	68	17	6	1	0	0	8	92	2	375

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	65	13	9	4	6	1	3	80	10	500
2019	3 to 10 years in the federal public service	61	21	8	2	5	1	2	85	7	750
2019	11 to 20 years in the federal public service	63	22	7	3	2	1	2	88	5	778
2019	More than 20 years in the federal public service	76	15	6	1	1	0	1	92	2	397
2018	Less than 3 years in the federal public service	46	22	13	8	10	0	1	68	18	335
2018	3 to 10 years in the federal public service	57	23	11	4	4	0	1	81	8	544
2018	11 to 20 years in the federal public service	55	26	10	4	3	1	2	83	7	580
2018	More than 20 years in the federal public service	68	21	7	2	1	0	2	91	3	291
2017	Less than 3 years in the federal public service	47	19	13	10	8	0	3	68	18	479
2017	3 to 10 years in the federal public service	54	25	9	4	5	1	2	81	10	677
2017	11 to 20 years in the federal public service	53	28	10	3	4	1	2	83	7	769
2017	More than 20 years in the federal public service	60	25	8	1	2	1	3	89	3	374

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	63	23	9	2	1	1	2	88	3	498
2019	3 to 10 years in the federal public service	60	24	9	3	1	0	2	86	5	750
2019	11 to 20 years in the federal public service	57	25	11	3	1	0	2	84	4	780
2019	More than 20 years in the federal public service	64	22	9	1	1	0	2	88	2	398
2018	Less than 3 years in the federal public service	56	27	10	3	1	0	2	85	4	334
2018	3 to 10 years in the federal public service	57	27	10	3	1	0	2	86	4	545
2018	11 to 20 years in the federal public service	51	32	10	4	1	0	2	85	5	578
2018	More than 20 years in the federal public service	58	26	11	2	1	0	2	86	3	291
2017	Less than 3 years in the federal public service	62	25	7	3	1	0	2	88	4	477
2017	3 to 10 years in the federal public service	56	27	10	3	1	0	3	85	4	675
2017	11 to 20 years in the federal public service	56	27	10	2	2	0	3	86	3	768
2017	More than 20 years in the federal public service	49	34	13	2	1	0	2	84	3	375

Question 75. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	33	39	21	6	1	0	0	72	7	504
2019	3 to 10 years in the federal public service	15	35	34	12	3	0	0	50	15	754
2019	11 to 20 years in the federal public service	11	35	36	14	3	0	0	46	18	784
2019	More than 20 years in the federal public service	15	31	39	14	1	1	0	46	15	399
2018	Less than 3 years in the federal public service	19	42	32	6	1	0	0	61	7	335
2018	3 to 10 years in the federal public service	12	35	35	14	4	0	0	47	18	545
2018	11 to 20 years in the federal public service	7	31	41	17	4	0	0	37	21	580
2018	More than 20 years in the federal public service	11	29	40	16	4	0	0	40	20	294
2017	Less than 3 years in the federal public service	15	48	28	6	3	0	0	63	9	479
2017	3 to 10 years in the federal public service	10	29	41	15	5	0	0	39	20	676
2017	11 to 20 years in the federal public service	7	27	43	18	5	1	1	34	23	769
2017	More than 20 years in the federal public service	10	29	37	17	7	0	1	39	24	375

Question 76. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	3	8	36	30	23	0	53	11	502
2019	3 to 10 years in the federal public service	7	13	40	29	10	0	40	21	750
2019	11 to 20 years in the federal public service	9	17	42	23	9	0	31	26	775
2019	More than 20 years in the federal public service	5	19	41	24	11	0	36	24	398
2018	Less than 3 years in the federal public service	3	12	38	30	16	1	47	15	333
2018	3 to 10 years in the federal public service	6	18	39	25	11	0	36	24	531
2018	11 to 20 years in the federal public service	8	24	41	22	5	0	27	32	579
2018	More than 20 years in the federal public service	6	18	45	23	7	0	30	24	291
2017	Less than 3 years in the federal public service	4	12	33	33	17	0	50	16	476
2017	3 to 10 years in the federal public service	6	17	42	23	11	0	35	23	674
2017	11 to 20 years in the federal public service	6	20	45	22	7	0	29	26	765
2017	More than 20 years in the federal public service	7	21	40	24	8	0	31	29	374

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Compensation

Pay or other compensation issues

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	59	19	5	1	1	11	5	70	30	502
2019	3 to 10 years in the federal public service	57	25	8	2	1	5	0	61	39	754
2019	11 to 20 years in the federal public service	57	26	8	1	1	7	0	61	39	783
2019	More than 20 years in the federal public service	55	31	6	1	2	3	2	58	42	396
2018	Less than 3 years in the federal public service	64	15	6	2	2	10	2	73	27	334
2018	3 to 10 years in the federal public service	68	15	7	3	1	5	2	73	27	544
2018	11 to 20 years in the federal public service	68	18	4	2	1	7	1	74	26	579
2018	More than 20 years in the federal public service	70	18	4	1	2	4	1	74	26	295
2017	Less than 3 years in the federal public service	66	14	5	0	1	12	2	76	24	479
2017	3 to 10 years in the federal public service	65	17	5	2	1	9	1	72	28	675
2017	11 to 20 years in the federal public service	66	17	5	1	1	9	1	73	27	769
2017	More than 20 years in the federal public service	72	16	4	1	1	5	1	77	23	375

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in the federal public service	48	52	129
2019	3 to 10 years in the federal public service	40	60	279
2019	11 to 20 years in the federal public service	37	63	286
2019	More than 20 years in the federal public service	33	67	158

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 84. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in the federal public service	74	26	128
2019	3 to 10 years in the federal public service	77	23	272
2019	11 to 20 years in the federal public service	76	24	282
2019	More than 20 years in the federal public service	76	24	156
2018	Less than 3 years in the federal public service	64	36	80
2018	3 to 10 years in the federal public service	60	40	136
2018	11 to 20 years in the federal public service	63	37	145
2018	More than 20 years in the federal public service	67	33	74

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	59	11	5	2	1	4	18	90	4	501
2019	3 to 10 years in the federal public service	66	13	6	2	3	2	9	89	5	748
2019	11 to 20 years in the federal public service	60	13	7	4	3	2	10	84	8	782
2019	More than 20 years in the federal public service	66	12	4	5	2	0	11	88	7	398
2018	Less than 3 years in the federal public service	67	8	5	1	1	3	15	91	3	333
2018	3 to 10 years in the federal public service	70	8	6	3	2	1	10	88	6	543
2018	11 to 20 years in the federal public service	65	9	5	3	2	2	13	88	6	580
2018	More than 20 years in the federal public service	70	8	4	3	4	0	11	87	8	295

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	23	27	19	11	6	2	12	59	19	129
2019	3 to 10 years in the federal public service	26	26	20	9	7	2	11	59	18	274
2019	11 to 20 years in the federal public service	23	31	16	10	7	2	11	62	19	284
2019	More than 20 years in the federal public service	19	18	21	11	7	6	17	49	24	157
2018	Less than 3 years in the federal public service	21	19	21	9	17	3	10	46	30	82
2018	3 to 10 years in the federal public service	20	31	20	13	10	0	6	55	24	136
2018	11 to 20 years in the federal public service	18	27	13	14	15	1	12	51	33	147
2018	More than 20 years in the federal public service	14	32	15	13	12	0	15	53	29	74
2017	Less than 3 years in the federal public service	13	31	24	8	8	7	11	53	18	97
2017	3 to 10 years in the federal public service	17	31	18	8	5	4	17	60	17	168
2017	11 to 20 years in the federal public service	15	23	19	10	6	3	24	52	23	190
2017	More than 20 years in the federal public service	16	26	11	16	5	3	23	57	28	82

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in the federal public service	15	20	23	17	11	3	11	41	32	129
2019	3 to 10 years in the federal public service	17	20	18	10	11	4	19	49	27	274
2019	11 to 20 years in the federal public service	14	21	16	15	10	5	20	47	32	284
2019	More than 20 years in the federal public service	14	19	23	12	7	6	19	44	25	159
2018	Less than 3 years in the federal public service	15	15	25	10	20	4	11	35	36	82
2018	3 to 10 years in the federal public service	12	15	19	13	17	4	21	36	39	137
2018	11 to 20 years in the federal public service	8	19	17	16	16	2	21	36	42	148
2018	More than 20 years in the federal public service	8	21	20	12	6	7	27	42	27	75
2017	Less than 3 years in the federal public service	9	24	21	12	7	7	20	45	26	97
2017	3 to 10 years in the federal public service	10	21	21	8	6	8	25	47	21	168
2017	11 to 20 years in the federal public service	8	15	17	9	9	5	37	40	30	190
2017	More than 20 years in the federal public service	10	17	11	12	4	11	35	49	30	82

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Date modified:: 2019-03-01

2019 Public Service Employee Survey Results by Theme for National Research Council Canada by Question 96. In total, how many years have you been working in the federal public service?

Table of Contents

Employee engagement

Question 7. I get a sense of satisfaction from my work.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 16. Overall, I like my job.

Question 51. I would recommend my department or agency as a great place to work.

Question 52. I am satisfied with my department or agency.

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 26. I can count on my immediate supervisor to keep his or her promises.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 31. I am satisfied with the quality of supervision I receive.

Senior management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Question 35. I have confidence in the senior management of my department or agency.

Question 36. Senior management in my department or agency makes effective and timely decisions.

Question 37. Essential information flows effectively from senior management to staff.

Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Job fit and development

Question 4. I get the training I need to do my job.

Question 44. My department or agency does a good job of supporting employee career development.

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.

Question 17. I can complete my assigned workload during my regular working hours.

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Mobility and retention

Question 54. Do you intend to leave your current position in the next two years?

Question 55. Please indicate your reason for leaving.

Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Question 40. I feel that change is managed well in my department or agency.

Respectful workplace

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Question 22. In my work unit, individuals behave in a respectful manner.

Question 23. The people I work with value my ideas and opinions.

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 49. My department or agency implements activities and practices that support a diverse workplace.

Question 50. Overall, my department or agency treats me with respect.

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.