2019 Public Service Employee Survey Results by Theme for Public Health Agency of Canada by Question 94. Please indicate your occupational group and level. Occupational group and level - FI

The results of the 2019 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 37 42 21 0 0 0 0 79 0 19
2018 FI 47 27 20 0 7 0 0 73 7 15
2017 FI 50 35 5 10 0 0 0 85 10 20
2014 FI 17 78 6 0 0 0 0 94 0 18
2011 FI 11 58 5 21 5 0 0 68 26 19

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 42 42 16 0 0 0 0 84 0 19
2018 FI 47 27 7 20 0 0 0 73 20 15
2017 FI 34 36 15 10 5 0 0 70 15 20

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 68 21 11 0 0 0 0 89 0 19
2018 FI 73 27 0 0 0 0 0 100 0 15
2017 FI 70 20 10 0 0 0 0 90 0 20
2014 FI 78 22 0 0 0 0 0 100 0 18
2011 FI 63 26 5 5 0 0 0 89 5 19

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 37 53 5 5 0 0 0 89 5 19
2018 FI 53 27 7 13 0 0 0 80 13 15
2017 FI 45 35 10 5 5 0 0 80 10 20
2014 FI 28 61 11 0 0 0 0 89 0 18
2011 FI 42 47 0 11 0 0 0 89 11 19

Question 51. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 47 42 5 0 5 0 0 89 5 19
2018 FI 80 0 13 0 7 0 0 80 7 15
2017 FI 50 21 25 0 5 0 0 70 5 20
2014 FI 17 33 39 11 0 0 0 50 11 18
2011 FI 21 53 21 0 5 0 0 74 5 19

Question 52. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 47 42 5 0 5 0 0 89 5 19
2018 FI 60 20 13 7 0 0 0 80 7 15
2017 FI 45 31 20 0 5 0 0 75 5 20
2014 FI 17 33 28 22 0 0 0 50 22 18
2011 FI 26 47 16 0 5 5 0 78 6 19

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 47 32 11 0 5 5 0 83 6 19
2018 FI 53 13 20 0 13 0 0 67 13 15
2017 FI 39 20 15 10 15 0 0 59 25 20
2014 FI 33 33 0 11 11 11 0 75 25 18
2011 FI 16 47 21 11 5 0 0 63 16 19
Top of Page

Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 53 42 0 5 0 0 0 95 5 19

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 53 32 11 5 0 0 0 84 5 19
2018 FI 60 33 7 0 0 0 0 93 0 15
2017 FI 54 25 10 5 5 0 0 79 10 20
2014 FI 22 22 22 28 6 0 0 45 33 18
2011 FI 53 26 0 16 5 0 0 79 21 19

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 53 37 5 5 0 0 0 89 5 19
2018 FI 57 36 7 0 0 0 0 93 0 14
2017 FI 54 20 5 15 5 0 0 74 21 20
2014 FI 22 33 6 22 17 0 0 56 39 18
2011 FI 35 35 0 12 18 0 0 71 29 17

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 63 37 0 0 0 0 0 100 0 19
2018 FI 47 47 7 0 0 0 0 93 0 15
2017 FI 70 10 10 5 5 0 0 80 10 20
2014 FI 28 22 22 22 6 0 0 50 28 18

Senior management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 42 32 16 0 0 11 0 82 0 19
2018 FI 40 33 27 0 0 0 0 73 0 15
2017 FI 44 26 20 0 0 10 0 78 0 20
2014 FI 28 22 17 11 6 17 0 60 20 18
2011 FI 32 32 16 5 5 11 0 71 12 19

Question 35. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 37 37 16 5 0 5 0 78 6 19
2018 FI 47 20 20 13 0 0 0 67 13 15
2017 FI 34 40 20 0 0 5 0 79 0 20
2014 FI 17 39 28 11 6 0 0 56 17 18
2011 FI 5 58 5 16 11 5 0 67 28 19

Question 36. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 21 63 11 0 0 5 0 89 0 19
2018 FI 33 40 13 7 0 7 0 79 7 15
2017 FI 29 40 20 0 5 5 0 73 5 20
2014 FI 6 39 22 17 6 11 0 50 25 18
2011 FI 0 16 26 37 21 0 0 16 58 19

Question 37. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 16 47 26 5 5 0 0 63 11 19
2018 FI 13 40 20 13 7 7 0 57 21 15
2017 FI 34 15 15 15 15 5 0 52 32 20
2014 FI 11 33 11 39 6 0 0 44 45 18
2011 FI 0 33 17 22 22 6 0 35 47 18
Top of Page

Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 32 42 5 16 5 0 0 74 21 19
2018 FI 33 33 13 13 7 0 0 67 20 15
2017 FI 34 10 10 41 5 0 0 45 46 20
2014 FI 17 22 33 22 6 0 0 39 28 18
2011 FI 32 32 11 21 5 0 0 63 26 19

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 32 58 11 0 0 0 0 89 0 19
2018 FI 40 33 13 13 0 0 0 73 13 15
2017 FI 39 46 10 5 0 0 0 85 5 20

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 37 53 5 5 0 0 0 89 5 19
2018 FI 60 33 7 0 0 0 0 93 0 15
2017 FI 60 5 14 15 5 0 0 65 21 20
2014 FI 17 33 17 28 6 0 0 50 33 18
2011 FI 32 42 5 16 5 0 0 74 21 19

Job fit and development

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 37 42 16 5 0 0 0 79 5 19
2018 FI 47 27 13 13 0 0 0 73 13 15
2017 FI 24 41 15 19 0 0 0 65 19 20
2014 FI 12 47 6 24 12 0 0 59 35 17
2011 FI 5 58 26 5 5 0 0 63 11 19

Question 44. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 21 53 11 5 11 0 0 74 16 19
2018 FI 20 60 7 13 0 0 0 80 13 15
2017 FI 19 31 10 25 5 10 0 55 33 20
2014 FI 22 28 17 17 17 0 0 50 33 18
2011 FI 16 26 11 26 21 0 0 42 47 19

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 21 26 16 21 16 0 0 47 37 19
2018 FI 27 13 13 20 20 7 0 43 43 15
2017 FI 14 26 20 10 26 5 0 41 38 20
2014 FI 17 17 11 17 33 6 0 35 53 18
2011 FI 11 42 16 16 16 0 0 53 32 19

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 53 26 11 5 0 0 5 83 6 19

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 37 21 5 5 26 0 5 61 33 19

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 37 53 5 5 0 0 0 89 5 19

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 32 21 37 0 5 5 0 56 6 19

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 53 11 5 5 11 0 16 75 19 19

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 84 11 0 0 0 5 0 100 0 19

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 74 11 5 0 0 11 0 94 0 19

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 68 11 11 5 0 5 0 83 6 19

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 37 47 11 5 0 0 0 84 5 19
2018 FI 33 60 0 7 0 0 0 93 7 15
2017 FI 39 35 5 20 0 0 0 75 20 20
2014 FI 33 50 17 0 0 0 0 83 0 18
2011 FI 26 53 0 16 5 0 0 79 21 19

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 32 42 21 5 0 0 0 74 5 19
2018 FI 47 47 0 7 0 0 0 93 7 15
2017 FI 39 31 5 20 5 0 0 70 25 20
2014 FI 28 39 28 6 0 0 0 67 6 18

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 42 37 11 5 0 5 0 83 6 19
2018 FI 47 40 7 7 0 0 0 87 7 15
2017 FI 50 15 15 20 0 0 0 64 20 20
2014 FI 22 50 6 22 0 0 0 72 22 18
2011 FI 32 37 5 21 5 0 0 68 26 19

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 21 42 16 5 0 16 0 75 6 19
2018 FI 13 53 20 7 0 7 0 71 7 15
2017 FI 24 30 15 10 10 10 0 60 23 20

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 53 32 11 5 0 0 0 84 5 19
2018 FI 67 20 7 7 0 0 0 87 7 15
2017 FI 49 26 10 5 10 0 0 75 15 20
2014 FI 39 33 6 17 6 0 0 72 22 18
2011 FI 47 32 0 11 11 0 0 79 21 19

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 37 37 21 5 0 0 0 74 5 19
2018 FI 40 33 20 0 7 0 0 73 7 15
2017 FI 39 40 15 5 0 0 0 79 5 20
2014 FI 6 56 39 0 0 0 0 61 0 18
2011 FI 39 50 11 0 0 0 0 89 0 18

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 37 42 5 5 5 0 5 83 11 19
2017 FI 45 10 15 21 5 5 0 58 27 20
2014 FI 44 17 6 11 0 11 11 79 14 18
2011 FI 58 21 5 5 11 0 0 79 16 19

Mobility and retention

Question 54. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2019 FI 37 32 32 19
2018 FI 33 33 33 15
2017 FI 40 34 26 20
2014 FI 28 28 44 18
2011 FI 37 37 26 19
Top of Page

Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 47 47 5 0 0 0 0 95 0 19
2018 FI 53 40 7 0 0 0 0 93 0 15
2017 FI 49 40 10 0 0 0 0 90 0 20
2014 FI 28 67 5 0 0 0 0 95 0 18
2011 FI 26 47 11 11 5 0 0 74 16 19

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 37 47 16 0 0 0 0 84 0 19
2018 FI 47 33 13 0 0 7 0 86 0 15
2017 FI 34 41 10 9 0 5 0 80 10 20
2014 FI 22 45 17 6 11 0 0 67 17 18
2011 FI 26 37 16 16 5 0 0 63 21 19

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 5 16 63 5 11 0 0 16 21 19
2018 FI 0 13 60 20 7 0 0 27 13 15
2017 FI 10 10 51 25 0 4 0 26 21 20
2014 FI 6 22 55 17 0 0 0 17 28 18
2011 FI 5 26 32 26 5 0 5 33 33 19

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 5 11 32 47 5 0 0 53 16 19
2018 FI 0 27 13 33 20 7 0 57 29 15
2017 FI 0 5 30 41 19 5 0 63 5 20
2014 FI 11 17 28 39 6 0 0 44 28 18
2011 FI 0 32 21 21 16 5 5 41 35 19

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 11 5 58 21 5 0 0 26 16 19
2018 FI 20 20 27 27 7 0 0 33 40 15
2017 FI 15 25 35 10 14 0 0 24 40 20
2014 FI 28 22 39 11 0 0 0 11 50 18
2011 FI 5 32 42 5 11 5 0 17 39 19

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 16 5 53 21 5 0 0 26 21 19
2018 FI 7 13 47 20 13 0 0 33 20 15
2017 FI 5 21 40 15 14 0 5 31 27 20
2014 FI 6 28 44 17 6 0 0 22 33 18
2011 FI 0 21 37 26 11 0 5 39 22 19

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 21 11 42 21 5 0 0 26 32 19
2018 FI 20 13 33 27 7 0 0 33 33 15
2017 FI 10 21 30 36 4 0 0 39 31 20
2014 FI 28 39 11 17 6 0 0 22 67 18
2011 FI 0 21 37 21 16 0 5 39 22 19

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 11 11 44 28 0 0 6 29 24 18
2018 FI 13 33 33 20 0 0 0 20 47 15
2017 FI 15 5 35 26 19 0 0 45 20 20
2014 FI 17 22 33 28 0 0 0 28 39 18
2011 FI 0 11 21 37 5 11 16 57 14 19

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 11 16 42 26 5 0 0 32 26 19
2018 FI 20 20 20 33 7 0 0 40 40 15
2017 FI 15 15 41 25 4 0 0 29 30 20
2014 FI 11 28 50 11 0 0 0 11 39 18

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 11 11 42 16 21 0 0 37 21 19

Question 40. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 16 53 21 5 0 5 0 72 6 19

Respectful workplace

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 61 33 6 0 0 0 0 94 0 18
2018 FI 67 20 13 0 0 0 0 87 0 15
2017 FI 45 30 10 15 0 0 0 74 15 20
2014 FI 33 33 22 6 6 0 0 67 11 18

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 83 17 0 0 0 0 0 100 0 18
2018 FI 80 13 0 7 0 0 0 93 7 15
2017 FI 44 40 10 5 0 0 0 85 5 20
2014 FI 39 33 11 17 0 0 0 72 17 18

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 53 47 0 0 0 0 0 100 0 19
2018 FI 60 33 7 0 0 0 0 93 0 15

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 42 42 11 0 5 0 0 84 5 19
2018 FI 73 7 20 0 0 0 0 80 0 15
2017 FI 45 30 15 0 0 10 0 83 0 20
2014 FI 33 45 17 6 0 0 0 78 6 18
2011 FI 16 74 0 0 5 5 0 94 6 19

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 37 26 21 0 11 0 5 67 11 19
2018 FI 79 7 14 0 0 0 0 86 0 14
2017 FI 39 15 25 5 0 15 0 65 6 20
2014 FI 22 33 28 17 0 0 0 55 17 18

Question 50. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 53 42 0 0 5 0 0 95 5 19
2018 FI 80 7 13 0 0 0 0 87 0 15
2017 FI 50 40 10 0 0 0 0 90 0 20
2014 FI 44 33 17 6 0 0 0 78 6 18
2011 FI 37 58 5 0 0 0 0 95 0 19

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 47 26 0 5 0 21 0 93 7 19
2018 FI 33 20 20 7 0 13 7 67 8 15
2017 FI 29 31 15 10 10 5 0 63 21 20
2014 FI 22 28 28 11 6 0 6 53 18 18

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 32 42 16 5 5 0 0 74 11 19
2018 FI 40 40 13 0 0 7 0 86 0 15
2017 FI 35 36 14 5 0 5 5 79 6 20
2014 FI 17 28 11 28 6 6 6 50 38 18
2011 FI 32 42 16 5 0 5 0 78 6 19

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 32 37 32 0 0 0 0 68 0 19
2018 FI 47 33 13 0 0 7 0 86 0 15

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 26 32 26 0 5 11 0 65 6 19
2018 FI 13 33 27 7 7 13 0 54 15 15
2017 FI 25 10 25 5 20 9 5 41 29 20
2014 FI 11 11 22 17 22 11 6 27 47 18
2011 FI 11 32 16 11 5 21 5 57 21 19

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 53 47 0 0 0 0 0 100 0 19
2017 FI 44 41 5 10 0 0 0 85 10 20
2014 FI 39 33 11 17 0 0 0 72 17 18
2011 FI 26 68 0 5 0 0 0 95 5 19

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 58 26 5 5 5 0 0 84 11 19
2017 FI 60 25 0 4 10 0 0 85 15 20
2014 FI 50 33 6 11 0 0 0 83 11 18
2011 FI 42 26 16 5 11 0 0 68 16 19

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 53 37 0 11 0 0 0 89 11 19
2017 FI 50 26 10 10 4 0 0 75 14 20
2014 FI 45 39 11 6 0 0 0 83 6 18

Use of official languages

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 84 11 0 5 0 0 0 95 5 19
2017 FI 79 10 0 10 0 0 0 90 10 20
2014 FI 61 22 6 11 0 0 0 83 11 18
2011 FI 89 11 0 0 0 0 0 100 0 19

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 74 21 0 5 0 0 0 95 5 19
2017 FI 85 10 5 0 0 0 0 95 0 20
2014 FI 61 28 11 0 0 0 0 89 0 18
2011 FI 79 16 0 0 0 0 5 100 0 19

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 79 21 0 0 0 0 0 100 0 19
2017 FI 91 5 0 0 0 0 4 100 0 20
2014 FI 83 6 6 6 0 0 0 89 6 18
2011 FI 89 5 0 0 0 0 5 100 0 19

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 53 16 11 16 0 5 0 72 17 19

Collective agreements and terms and conditions of employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 53 42 0 0 5 0 0 95 5 19

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 63 26 11 0 0 0 0 89 0 19

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 FI 0 100 19

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 FI 0 100 19

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 16 11 26 0 5 37 5 45 9 19
2018 FI 27 7 27 13 0 20 7 45 18 15
2017 FI 15 21 10 15 4 24 10 54 30 20
2014 FI 6 6 39 11 0 33 6 18 18 18

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 37 26 32 0 0 5 0 67 0 19
2018 FI 47 20 13 7 7 7 0 71 14 15
2017 FI 41 21 21 0 4 14 0 71 5 20
2014 FI 17 17 33 17 0 17 0 40 20 18
2011 FI 21 16 21 16 11 16 0 44 31 19

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 FI 0 100 19
2018 FI 0 100 15

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 FI 0 100 19

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 28 11 22 0 0 33 6 64 0 18
2018 FI 33 7 27 0 0 27 7 60 0 15
2017 FI 15 10 20 5 0 34 15 50 10 20
2014 FI 6 6 28 6 0 39 17 25 13 18

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 47 21 21 0 0 11 0 76 0 19
2018 FI 53 33 7 0 0 7 0 93 0 15
2017 FI 45 10 20 0 0 20 5 73 0 20
2014 FI 11 17 33 11 0 22 5 38 15 18
2011 FI 26 32 16 0 5 21 0 73 7 19

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 FI 21 79 19
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 30. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 74 16 5 0 0 5 0 94 0 19
2018 FI 67 20 13 0 0 0 0 87 0 15
2017 FI 75 10 10 0 5 0 0 85 5 20

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 47 32 11 5 0 5 0 83 6 19
2018 FI 40 53 0 7 0 0 0 93 7 15
2017 FI 55 30 5 5 5 0 0 85 10 20

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 37 42 16 5 0 0 0 79 5 19
2018 FI 27 60 0 13 0 0 0 87 13 15
2017 FI 29 51 0 15 5 0 0 80 20 20

Work-related stress

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 26 42 11 16 5 0 0 68 21 19
2018 FI 20 40 13 7 20 0 0 60 27 15
2017 FI 5 36 19 15 20 0 4 43 37 20

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 5 47 26 11 11 0 0 53 21 19
2018 FI 7 27 47 0 20 0 0 33 20 15
2017 FI 9 35 31 15 10 0 0 44 25 20

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 11 58 16 5 11 0 0 68 16 19
2018 FI 20 33 27 7 13 0 0 53 20 15
2017 FI 19 20 31 20 10 0 0 39 30 20

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 11 53 5 11 21 0 0 63 32 19
2018 FI 20 27 20 20 13 0 0 47 33 15
2017 FI 9 46 20 15 10 0 0 55 25 20

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 68 16 5 0 11 0 0 84 11 19
2018 FI 40 20 20 7 13 0 0 60 20 15
2017 FI 44 36 5 5 10 0 0 80 15 20

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 28 44 11 11 6 0 0 72 17 18
2018 FI 27 47 13 0 13 0 0 73 13 15
2017 FI 9 35 25 10 21 0 0 44 30 20

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 32 37 26 0 0 5 0 72 0 19
2018 FI 20 33 33 7 0 7 0 57 7 15
2017 FI 14 40 25 15 5 0 0 54 20 20

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 16 58 5 11 5 5 0 78 17 19
2018 FI 40 20 27 13 0 0 0 60 13 15
2017 FI 14 36 35 15 0 0 0 50 15 20

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 21 47 21 0 5 5 0 72 6 19
2018 FI 33 33 27 7 0 0 0 67 7 15
2017 FI 24 40 15 10 10 0 0 65 20 20

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 42 32 26 0 0 0 0 74 0 19

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 37 26 21 5 5 5 0 67 11 19
2018 FI 27 53 13 0 7 0 0 80 7 15
2017 FI 14 46 20 15 5 0 0 60 20 20

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 53 32 5 5 5 0 0 84 11 19
2018 FI 57 7 7 21 7 0 0 64 29 14
2017 FI 49 25 15 0 10 0 0 74 10 20

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 71 18 6 0 6 0 0 88 6 17
2018 FI 73 13 0 13 0 0 0 87 13 15

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 74 21 0 0 0 0 5 100 0 19
2018 FI 67 20 7 0 7 0 0 87 7 15
2017 FI 70 20 5 0 0 5 0 95 0 20

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 58 26 11 5 0 0 0 84 5 19
2018 FI 73 20 0 0 7 0 0 93 7 15
2017 FI 54 36 5 5 0 0 0 90 5 20

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 74 11 5 11 0 0 0 84 11 19
2018 FI 80 7 7 7 0 0 0 87 7 15
2017 FI 64 21 0 5 5 5 0 89 11 20

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 58 16 5 0 0 0 21 93 0 19
2018 FI 73 7 7 0 0 0 13 92 0 15
2017 FI 49 10 15 0 0 0 25 79 0 20

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 79 11 5 0 0 0 5 94 0 19
2018 FI 73 13 7 0 7 0 0 87 7 15
2017 FI 80 10 0 0 0 0 10 100 0 20

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 68 21 5 0 5 0 0 89 5 19
2018 FI 60 27 7 7 0 0 0 87 7 15
2017 FI 54 20 15 5 5 0 0 75 10 20

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 26 68 0 5 0 0 0 95 5 19
2018 FI 60 13 20 7 0 0 0 73 7 15
2017 FI 45 30 15 0 10 0 0 75 10 20

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 16 42 42 0 0 0 0 58 0 19
2018 FI 13 33 33 13 7 0 0 47 20 15
2017 FI 9 50 26 5 10 0 0 59 15 20

Question 76. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 5 26 37 16 16 0 0 32 32 19
2018 FI 13 0 67 13 7 0 0 20 13 15
2017 FI 10 15 36 30 9 0 0 39 25 20
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Compensation

Pay or other compensation issues

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 0 42 32 21 5 0 0 0 100 19
2018 FI 20 27 40 0 13 0 0 20 80 15
2017 FI 10 41 15 21 10 4 0 10 90 20

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 FI 53 47 19

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 FI 53 47 19
2018 FI 45 55 11

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 26 21 16 11 21 0 5 50 33 19
2018 FI 33 13 13 7 33 0 0 47 40 15

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 16 21 37 11 11 5 0 39 22 19
2018 FI 25 25 17 25 0 0 8 55 27 12
2017 FI 18 18 23 24 11 0 6 38 37 17

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 5 11 0 42 37 5 0 17 83 19
2018 FI 0 33 25 25 8 8 0 36 36 12
2017 FI 0 0 12 6 65 6 12 0 86 17
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