2019 Public Service Employee Survey Results by Theme for Public Health Agency of Canada by Question 97. In total, how many years have you been working in your current department or agency?

The results of the 2019 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	35	40	9	12	5	75	16	413
2019	3 to 10 years in current department or agency	36	37	14	7	6	73	13	454
2019	11 to 20 years in current department or agency	36	39	11	7	6	76	13	415
2019	More than 20 years in current department or agency	43	37	5	7	7	80	15	50
2018	Less than 3 years in current department or agency	38	40	10	9	4	77	13	318
2018	3 to 10 years in current department or agency	29	45	12	9	4	75	14	451
2018	11 to 20 years in current department or agency	31	41	13	9	5	72	14	342
2018	More than 20 years in current department or agency	40	23	13	16	8	63	24	38
2017	Less than 3 years in current department or agency	41	40	8	8	3	81	11	283
2017	3 to 10 years in current department or agency	32	45	9	8	6	77	14	613
2017	11 to 20 years in current department or agency	31	47	7	11	5	78	15	341
2017	More than 20 years in current department or agency	42	31	5	13	9	73	22	42
2014	Less than 3 years in current department or agency	34	41	13	7	5	75	12	288
2014	3 to 10 years in current department or agency	25	48	11	9	7	73	16	907
2014	11 to 20 years in current department or agency	31	41	10	13	5	72	18	264
2014	More than 20 years in current department or agency	18	59	16	7	0	77	7	28

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	41	36	11	8	4	77	12	411
2019	3 to 10 years in current department or agency	32	36	13	12	7	68	19	454
2019	11 to 20 years in current department or agency	31	35	14	10	10	66	20	412
2019	More than 20 years in current department or agency	25	41	6	21	7	66	28	50
2018	Less than 3 years in current department or agency	44	32	11	8	5	76	13	320
2018	3 to 10 years in current department or agency	30	36	12	14	7	66	22	451
2018	11 to 20 years in current department or agency	26	38	12	11	12	65	24	344
2018	More than 20 years in current department or agency	20	29	16	24	11	49	35	39
2017	Less than 3 years in current department or agency	39	36	10	11	5	75	16	283
2017	3 to 10 years in current department or agency	28	38	12	11	10	67	21	612
2017	11 to 20 years in current department or agency	26	40	10	15	9	66	24	341
2017	More than 20 years in current department or agency	29	30	11	9	20	60	29	42

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	49	34	11	4	2	83	7	409
2019	3 to 10 years in current department or agency	49	33	11	4	3	82	7	450
2019	11 to 20 years in current department or agency	53	33	9	3	2	86	5	410
2019	More than 20 years in current department or agency	51	31	7	7	3	82	11	50
2018	Less than 3 years in current department or agency	49	33	11	5	1	82	6	318
2018	3 to 10 years in current department or agency	46	38	9	4	2	85	6	447
2018	11 to 20 years in current department or agency	51	35	9	4	2	86	6	341
2018	More than 20 years in current department or agency	51	37	10	3	0	88	3	39
2017	Less than 3 years in current department or agency	54	35	7	3	1	89	4	283
2017	3 to 10 years in current department or agency	50	34	9	4	2	85	7	613
2017	11 to 20 years in current department or agency	50	39	6	4	1	89	5	341
2017	More than 20 years in current department or agency	56	31	9	2	2	87	4	42
2014	Less than 3 years in current department or agency	59	29	7	2	2	88	4	288
2014	3 to 10 years in current department or agency	59	27	9	3	1	87	4	907
2014	11 to 20 years in current department or agency	63	27	7	3	0	90	3	263
2014	More than 20 years in current department or agency	49	44	4	0	3	93	3	27

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	43	38	9	5	4	81	10	413
2019	3 to 10 years in current department or agency	39	39	10	8	5	78	12	456
2019	11 to 20 years in current department or agency	40	41	10	6	4	81	9	416
2019	More than 20 years in current department or agency	43	35	6	14	2	78	16	50
2018	Less than 3 years in current department or agency	45	37	8	6	4	82	9	320
2018	3 to 10 years in current department or agency	35	39	13	9	3	74	13	451
2018	11 to 20 years in current department or agency	36	39	13	9	3	75	12	344
2018	More than 20 years in current department or agency	30	36	17	15	2	66	17	39
2017	Less than 3 years in current department or agency	47	36	9	7	2	83	8	281
2017	3 to 10 years in current department or agency	38	39	10	7	5	78	12	611
2017	11 to 20 years in current department or agency	36	42	13	7	2	78	9	341
2017	More than 20 years in current department or agency	48	30	8	10	4	78	14	42
2014	Less than 3 years in current department or agency	40	38	11	6	5	78	11	288
2014	3 to 10 years in current department or agency	33	41	14	8	4	74	13	907
2014	11 to 20 years in current department or agency	40	39	10	8	3	79	11	263
2014	More than 20 years in current department or agency	18	61	17	4	0	80	4	28

Question 51. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	47	31	12	7	2	0	79	9	411
2019	3 to 10 years in current department or agency	32	35	16	8	7	0	68	16	453
2019	11 to 20 years in current department or agency	29	33	19	9	8	2	63	18	416
2019	More than 20 years in current department or agency	28	28	20	13	10	0	57	23	49
2018	Less than 3 years in current department or agency	53	27	10	6	3	0	80	9	320
2018	3 to 10 years in current department or agency	27	36	18	10	9	0	64	18	449
2018	11 to 20 years in current department or agency	24	35	19	14	8	0	59	21	344
2018	More than 20 years in current department or agency	24	27	20	14	15	0	51	29	38
2017	Less than 3 years in current department or agency	51	26	12	8	2	0	77	11	281
2017	3 to 10 years in current department or agency	28	35	20	10	7	1	63	17	614
2017	11 to 20 years in current department or agency	28	32	18	13	8	1	61	22	340
2017	More than 20 years in current department or agency	17	36	6	22	15	4	55	39	42
2014	Less than 3 years in current department or agency	33	38	14	8	6	0	71	15	288
2014	3 to 10 years in current department or agency	21	34	22	14	8	1	55	23	904
2014	11 to 20 years in current department or agency	24	36	18	13	8	1	61	21	264
2014	More than 20 years in current department or agency	15	32	23	19	10	0	47	29	28

Question 52. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	48	30	12	8	2	0	77	10	410
2019	3 to 10 years in current department or agency	32	37	14	8	8	0	70	16	453
2019	11 to 20 years in current department or agency	27	37	16	11	8	0	64	19	413
2019	More than 20 years in current department or agency	32	27	17	14	10	0	59	24	49
2018	Less than 3 years in current department or agency	51	30	9	8	2	0	81	10	316
2018	3 to 10 years in current department or agency	25	38	18	13	6	0	63	19	450
2018	11 to 20 years in current department or agency	21	38	18	13	9	0	60	23	343
2018	More than 20 years in current department or agency	24	27	17	17	14	0	52	31	38
2017	Less than 3 years in current department or agency	52	26	10	8	3	0	78	11	282
2017	3 to 10 years in current department or agency	26	37	18	11	7	0	64	18	614
2017	11 to 20 years in current department or agency	27	33	19	13	7	1	61	20	341
2017	More than 20 years in current department or agency	17	38	9	18	14	4	57	34	42
2014	Less than 3 years in current department or agency	33	39	13	10	5	0	71	15	288
2014	3 to 10 years in current department or agency	21	35	20	16	7	1	56	24	905
2014	11 to 20 years in current department or agency	24	35	18	15	7	0	59	23	264
2014	More than 20 years in current department or agency	16	38	17	18	11	0	54	29	28

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	41	21	16	12	8	1	1	64	20	413
2019	3 to 10 years in current department or agency	31	26	19	12	10	2	0	58	22	456
2019	11 to 20 years in current department or agency	29	30	18	15	6	2	0	60	22	414
2019	More than 20 years in current department or agency	34	24	17	10	9	0	6	62	20	50
2018	Less than 3 years in current department or agency	37	24	16	11	6	5	1	65	18	320
2018	3 to 10 years in current department or agency	26	24	21	13	12	2	1	52	26	449
2018	11 to 20 years in current department or agency	29	28	15	15	11	1	0	58	27	343
2018	More than 20 years in current department or agency	30	15	26	10	19	0	0	45	29	38
2017	Less than 3 years in current department or agency	41	22	14	14	5	3	1	66	19	283
2017	3 to 10 years in current department or agency	26	26	19	13	11	5	0	54	25	613
2017	11 to 20 years in current department or agency	26	27	22	15	8	2	0	55	23	341
2017	More than 20 years in current department or agency	28	22	18	17	7	6	1	55	25	42
2014	Less than 3 years in current department or agency	30	26	19	10	10	5	0	58	21	288
2014	3 to 10 years in current department or agency	22	25	19	17	12	4	1	50	30	906
2014	11 to 20 years in current department or agency	29	29	17	15	6	3	1	60	22	264
2014	More than 20 years in current department or agency	25	28	28	4	11	3	0	55	15	28

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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	60	22	10	4	2	2	1	84	6	409
2019	3 to 10 years in current department or agency	55	24	8	7	3	0	2	81	11	456
2019	11 to 20 years in current department or agency	54	28	10	3	4	0	1	83	7	415
2019	More than 20 years in current department or agency	51	27	18	0	3	0	0	78	3	50

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	57	24	9	4	3	2	0	83	8	410
2019	3 to 10 years in current department or agency	47	27	13	7	5	1	0	75	12	452
2019	11 to 20 years in current department or agency	47	28	13	6	6	0	1	75	12	414
2019	More than 20 years in current department or agency	45	23	7	17	5	4	0	70	23	50
2018	Less than 3 years in current department or agency	60	26	6	3	3	2	0	88	6	311
2018	3 to 10 years in current department or agency	49	28	10	7	5	1	0	78	12	448
2018	11 to 20 years in current department or agency	41	30	13	8	6	0	1	72	15	341
2018	More than 20 years in current department or agency	46	29	11	2	12	0	0	75	14	39
2017	Less than 3 years in current department or agency	51	34	4	5	2	2	0	88	8	283
2017	3 to 10 years in current department or agency	47	27	10	10	5	1	0	75	15	614
2017	11 to 20 years in current department or agency	48	31	9	8	3	1	0	79	11	341
2017	More than 20 years in current department or agency	41	28	14	7	7	0	2	71	15	41
2014	Less than 3 years in current department or agency	48	30	10	6	4	2	0	80	10	288
2014	3 to 10 years in current department or agency	40	33	13	7	6	1	0	73	13	906
2014	11 to 20 years in current department or agency	36	33	14	9	6	2	1	70	16	263
2014	More than 20 years in current department or agency	35	40	7	13	4	0	0	75	18	28

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	55	25	10	7	2	1	1	80	9	410
2019	3 to 10 years in current department or agency	43	31	11	8	7	0	0	75	14	453
2019	11 to 20 years in current department or agency	45	28	10	10	7	0	0	73	17	412
2019	More than 20 years in current department or agency	39	31	8	11	8	0	3	72	20	50
2018	Less than 3 years in current department or agency	57	27	7	4	3	1	1	85	7	312
2018	3 to 10 years in current department or agency	44	31	9	10	6	0	0	76	16	446
2018	11 to 20 years in current department or agency	39	33	9	12	6	0	1	73	18	340
2018	More than 20 years in current department or agency	41	34	8	5	11	0	0	75	17	39
2017	Less than 3 years in current department or agency	56	27	7	5	4	1	0	84	9	281
2017	3 to 10 years in current department or agency	40	32	9	11	7	0	0	73	18	614
2017	11 to 20 years in current department or agency	42	34	10	9	5	0	0	76	14	341
2017	More than 20 years in current department or agency	32	42	6	10	9	0	0	75	19	41
2014	Less than 3 years in current department or agency	47	30	7	10	4	1	0	79	14	288
2014	3 to 10 years in current department or agency	39	33	12	9	6	1	0	72	16	905
2014	11 to 20 years in current department or agency	33	34	14	12	6	0	1	67	19	264
2014	More than 20 years in current department or agency	28	50	7	10	4	0	0	78	14	28

Question 31. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	55	28	6	7	3	0	0	83	10	412
2019	3 to 10 years in current department or agency	49	30	9	6	6	1	0	80	11	454
2019	11 to 20 years in current department or agency	49	26	10	8	6	0	0	76	14	416
2019	More than 20 years in current department or agency	43	30	12	9	6	0	0	73	15	50
2018	Less than 3 years in current department or agency	60	24	10	4	3	0	0	83	7	313
2018	3 to 10 years in current department or agency	47	30	9	7	6	0	0	77	14	448
2018	11 to 20 years in current department or agency	46	25	11	10	8	0	1	71	18	342
2018	More than 20 years in current department or agency	39	30	8	5	17	0	0	69	22	39
2017	Less than 3 years in current department or agency	60	24	6	6	4	1	0	85	10	283
2017	3 to 10 years in current department or agency	49	26	9	7	8	0	0	76	15	612
2017	11 to 20 years in current department or agency	52	26	9	9	5	0	0	78	13	341
2017	More than 20 years in current department or agency	40	35	7	11	7	0	0	75	18	41
2014	Less than 3 years in current department or agency	51	30	5	8	5	0	1	82	13	288
2014	3 to 10 years in current department or agency	44	30	11	9	6	0	0	73	15	906
2014	11 to 20 years in current department or agency	40	26	15	9	9	0	0	67	18	264
2014	More than 20 years in current department or agency	46	24	12	13	4	0	0	70	18	28

Senior management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	45	31	10	5	2	8	0	82	7	411
2019	3 to 10 years in current department or agency	27	35	15	11	6	6	0	66	17	456
2019	11 to 20 years in current department or agency	25	34	15	12	9	4	0	62	23	414
2019	More than 20 years in current department or agency	27	25	11	19	14	5	0	55	34	50
2018	Less than 3 years in current department or agency	47	28	11	3	3	6	1	81	7	318
2018	3 to 10 years in current department or agency	22	34	19	13	7	5	0	59	21	450
2018	11 to 20 years in current department or agency	20	32	20	11	13	4	0	54	25	343
2018	More than 20 years in current department or agency	15	35	21	12	12	5	0	53	25	39
2017	Less than 3 years in current department or agency	42	29	10	5	4	10	0	79	11	282
2017	3 to 10 years in current department or agency	23	37	15	11	8	7	0	64	20	611
2017	11 to 20 years in current department or agency	17	36	20	14	9	5	0	55	24	340
2017	More than 20 years in current department or agency	10	24	21	18	13	14	0	39	36	42
2014	Less than 3 years in current department or agency	33	32	10	9	7	10	0	72	17	288
2014	3 to 10 years in current department or agency	18	34	16	14	9	9	0	58	25	905
2014	11 to 20 years in current department or agency	20	33	19	14	9	6	0	55	25	264
2014	More than 20 years in current department or agency	19	45	10	10	10	7	0	68	21	28

Question 35. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	41	36	11	6	4	2	0	79	10	411
2019	3 to 10 years in current department or agency	24	37	19	10	8	1	0	63	18	454
2019	11 to 20 years in current department or agency	24	32	17	14	11	1	0	56	26	413
2019	More than 20 years in current department or agency	26	22	17	17	16	3	0	49	34	49
2018	Less than 3 years in current department or agency	47	29	10	5	6	3	1	78	11	319
2018	3 to 10 years in current department or agency	18	36	18	16	10	2	0	55	27	450
2018	11 to 20 years in current department or agency	15	32	19	17	14	2	1	48	33	340
2018	More than 20 years in current department or agency	21	29	19	19	12	0	0	50	31	38
2017	Less than 3 years in current department or agency	35	34	11	9	6	6	0	73	16	283
2017	3 to 10 years in current department or agency	21	36	16	14	11	1	0	58	25	612
2017	11 to 20 years in current department or agency	17	33	18	18	13	1	0	51	31	341
2017	More than 20 years in current department or agency	10	29	20	23	16	2	0	39	40	42
2014	Less than 3 years in current department or agency	30	31	14	11	8	5	0	65	20	288
2014	3 to 10 years in current department or agency	16	32	19	18	12	2	0	49	31	906
2014	11 to 20 years in current department or agency	13	32	21	17	14	3	0	47	32	264
2014	More than 20 years in current department or agency	19	32	13	19	13	3	0	53	33	28

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	27	36	15	12	4	6	0	67	18	408
2019	3 to 10 years in current department or agency	15	35	19	18	9	4	0	52	28	452
2019	11 to 20 years in current department or agency	15	29	21	19	13	3	0	46	33	414
2019	More than 20 years in current department or agency	15	27	14	21	18	5	0	44	41	50
2018	Less than 3 years in current department or agency	32	33	12	10	6	6	1	70	17	316
2018	3 to 10 years in current department or agency	12	29	21	21	11	5	0	44	34	448
2018	11 to 20 years in current department or agency	9	28	19	25	15	3	1	38	41	342
2018	More than 20 years in current department or agency	17	22	27	17	16	0	0	39	33	39
2017	Less than 3 years in current department or agency	30	30	13	12	6	8	0	65	20	282
2017	3 to 10 years in current department or agency	15	32	19	18	12	4	0	49	31	613
2017	11 to 20 years in current department or agency	9	33	19	19	16	3	0	43	36	340
2017	More than 20 years in current department or agency	6	28	13	27	21	5	0	36	51	42
2014	Less than 3 years in current department or agency	23	27	17	15	10	9	0	54	27	288
2014	3 to 10 years in current department or agency	11	27	20	22	15	5	0	40	39	906
2014	11 to 20 years in current department or agency	9	27	24	20	16	3	0	37	38	264
2014	More than 20 years in current department or agency	15	27	17	17	21	3	0	43	39	28

Question 37. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	24	37	13	17	5	4	0	63	23	411
2019	3 to 10 years in current department or agency	12	34	20	21	12	1	0	47	33	454
2019	11 to 20 years in current department or agency	14	33	16	22	14	1	0	47	37	413
2019	More than 20 years in current department or agency	18	23	19	17	23	0	0	41	40	50
2018	Less than 3 years in current department or agency	28	32	13	12	10	4	1	64	22	319
2018	3 to 10 years in current department or agency	10	32	17	21	16	2	0	44	38	450
2018	11 to 20 years in current department or agency	10	29	18	23	19	1	0	40	42	342
2018	More than 20 years in current department or agency	13	33	15	14	24	0	0	46	39	39
2017	Less than 3 years in current department or agency	25	33	14	17	8	3	0	59	26	281
2017	3 to 10 years in current department or agency	12	29	19	22	16	2	0	42	39	614
2017	11 to 20 years in current department or agency	10	30	16	24	17	2	0	42	42	341
2017	More than 20 years in current department or agency	4	28	16	24	26	3	0	33	51	41
2014	Less than 3 years in current department or agency	20	30	13	20	11	6	0	53	33	288
2014	3 to 10 years in current department or agency	10	27	18	26	16	2	0	38	43	906
2014	11 to 20 years in current department or agency	8	32	20	21	19	1	0	40	40	264
2014	More than 20 years in current department or agency	3	51	10	17	14	3	0	56	33	28

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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	42	36	11	8	4	0	0	78	11	411
2019	3 to 10 years in current department or agency	29	35	14	16	6	0	0	64	22	455
2019	11 to 20 years in current department or agency	28	37	13	14	8	0	0	65	22	415
2019	More than 20 years in current department or agency	17	43	13	14	13	0	0	60	26	50
2018	Less than 3 years in current department or agency	43	32	13	7	4	1	1	76	12	320
2018	3 to 10 years in current department or agency	22	36	18	15	9	0	0	58	24	451
2018	11 to 20 years in current department or agency	26	29	16	16	13	0	0	55	29	342
2018	More than 20 years in current department or agency	29	19	25	9	18	0	0	48	27	39
2017	Less than 3 years in current department or agency	37	42	11	5	5	1	0	79	10	282
2017	3 to 10 years in current department or agency	25	36	14	15	10	0	0	61	25	614
2017	11 to 20 years in current department or agency	23	38	13	13	13	0	0	61	26	340
2017	More than 20 years in current department or agency	31	30	8	11	20	0	0	61	31	42
2014	Less than 3 years in current department or agency	30	39	11	12	6	1	0	70	19	288
2014	3 to 10 years in current department or agency	21	36	16	17	10	0	0	57	27	906
2014	11 to 20 years in current department or agency	23	33	12	20	11	0	0	56	31	264
2014	More than 20 years in current department or agency	28	29	28	7	7	0	0	57	14	28

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	35	40	10	11	5	75	15	412
2019	3 to 10 years in current department or agency	32	40	10	12	6	72	18	452
2019	11 to 20 years in current department or agency	33	39	10	13	6	72	18	414
2019	More than 20 years in current department or agency	29	48	4	18	2	76	20	50
2018	Less than 3 years in current department or agency	33	42	10	10	5	75	15	318
2018	3 to 10 years in current department or agency	29	43	11	12	5	71	17	451
2018	11 to 20 years in current department or agency	28	42	11	13	6	70	19	343
2018	More than 20 years in current department or agency	33	37	12	10	8	69	18	38
2017	Less than 3 years in current department or agency	38	39	8	10	5	77	15	283
2017	3 to 10 years in current department or agency	31	41	10	11	7	72	18	612
2017	11 to 20 years in current department or agency	32	38	9	14	6	70	21	341
2017	More than 20 years in current department or agency	34	35	8	17	5	69	23	41

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	48	33	10	7	2	0	81	10	410
2019	3 to 10 years in current department or agency	41	33	11	8	7	1	74	15	454
2019	11 to 20 years in current department or agency	43	31	11	8	7	0	74	15	415
2019	More than 20 years in current department or agency	43	25	16	6	11	0	68	17	50
2018	Less than 3 years in current department or agency	54	28	11	4	3	1	82	6	311
2018	3 to 10 years in current department or agency	40	34	9	9	7	0	74	17	447
2018	11 to 20 years in current department or agency	37	34	12	10	7	0	71	17	342
2018	More than 20 years in current department or agency	42	25	8	13	11	0	67	25	39
2017	Less than 3 years in current department or agency	48	35	6	7	4	1	84	10	283
2017	3 to 10 years in current department or agency	39	36	8	9	7	1	75	16	613
2017	11 to 20 years in current department or agency	41	34	9	9	6	0	75	15	341
2017	More than 20 years in current department or agency	32	52	6	5	5	0	84	10	41
2014	Less than 3 years in current department or agency	39	36	10	8	6	1	75	14	288
2014	3 to 10 years in current department or agency	34	37	13	10	6	0	71	16	906
2014	11 to 20 years in current department or agency	28	39	14	12	7	0	67	19	264
2014	More than 20 years in current department or agency	36	41	15	3	4	0	78	8	28

Job fit and development

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	34	42	11	9	3	0	0	77	12	412
2019	3 to 10 years in current department or agency	34	39	11	11	5	0	1	74	16	453
2019	11 to 20 years in current department or agency	36	39	9	12	3	0	0	76	16	413
2019	More than 20 years in current department or agency	35	33	14	10	8	0	0	68	18	50
2018	Less than 3 years in current department or agency	33	42	10	13	3	0	0	74	16	320
2018	3 to 10 years in current department or agency	27	43	12	13	4	0	0	71	18	452
2018	11 to 20 years in current department or agency	29	40	7	17	5	0	2	71	22	343
2018	More than 20 years in current department or agency	30	39	5	17	9	0	0	69	26	39
2017	Less than 3 years in current department or agency	36	40	9	11	3	1	0	77	14	283
2017	3 to 10 years in current department or agency	33	42	10	10	6	0	0	74	16	612
2017	11 to 20 years in current department or agency	32	37	10	16	5	0	0	69	21	341
2017	More than 20 years in current department or agency	27	35	15	14	10	0	0	61	23	42
2014	Less than 3 years in current department or agency	29	41	12	12	5	0	1	71	17	286
2014	3 to 10 years in current department or agency	29	40	11	14	6	0	0	69	20	904
2014	11 to 20 years in current department or agency	28	42	11	14	4	0	1	70	18	263
2014	More than 20 years in current department or agency	24	46	19	11	0	0	0	70	11	28

Question 44. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	28	37	13	15	4	2	0	67	20	411
2019	3 to 10 years in current department or agency	18	30	17	17	16	2	0	49	34	455
2019	11 to 20 years in current department or agency	17	30	16	20	16	0	0	47	37	413
2019	More than 20 years in current department or agency	10	42	17	11	16	4	0	54	29	50
2018	Less than 3 years in current department or agency	33	32	10	11	6	7	1	70	18	320
2018	3 to 10 years in current department or agency	14	33	19	19	14	2	0	47	34	447
2018	11 to 20 years in current department or agency	11	30	21	18	20	0	1	41	38	345
2018	More than 20 years in current department or agency	8	30	21	21	19	0	0	39	40	38
2017	Less than 3 years in current department or agency	35	29	10	13	8	4	1	67	22	283
2017	3 to 10 years in current department or agency	18	33	15	18	13	2	0	52	32	614
2017	11 to 20 years in current department or agency	18	31	17	20	13	0	0	50	33	341
2017	More than 20 years in current department or agency	4	20	28	27	20	2	0	24	47	42
2014	Less than 3 years in current department or agency	29	35	16	10	7	3	1	66	18	288
2014	3 to 10 years in current department or agency	20	32	18	16	13	1	0	52	29	906
2014	11 to 20 years in current department or agency	15	33	18	20	11	3	0	49	32	264
2014	More than 20 years in current department or agency	16	21	41	22	0	0	0	36	22	28

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	24	32	15	11	13	4	1	59	25	410
2019	3 to 10 years in current department or agency	15	21	16	20	26	1	1	37	47	455
2019	11 to 20 years in current department or agency	13	23	16	19	28	1	1	36	48	414
2019	More than 20 years in current department or agency	5	31	14	7	38	3	2	38	47	50
2018	Less than 3 years in current department or agency	28	24	13	14	12	5	4	57	28	318
2018	3 to 10 years in current department or agency	12	20	15	22	28	2	1	33	51	446
2018	11 to 20 years in current department or agency	11	20	15	23	30	2	1	31	54	344
2018	More than 20 years in current department or agency	17	10	21	21	28	0	3	28	51	37
2017	Less than 3 years in current department or agency	26	23	12	15	17	4	4	53	34	281
2017	3 to 10 years in current department or agency	14	21	14	21	27	1	2	36	49	612
2017	11 to 20 years in current department or agency	11	22	14	26	26	0	1	33	53	339
2017	More than 20 years in current department or agency	4	21	17	14	40	0	4	26	56	42
2014	Less than 3 years in current department or agency	19	21	13	21	16	6	4	45	41	288
2014	3 to 10 years in current department or agency	12	21	14	25	25	2	2	35	51	906
2014	11 to 20 years in current department or agency	11	17	18	22	27	3	2	29	52	264
2014	More than 20 years in current department or agency	8	25	20	18	22	3	4	36	43	28

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	51	25	13	6	2	0	3	78	8	409
2019	3 to 10 years in current department or agency	42	30	14	6	5	0	3	75	11	456
2019	11 to 20 years in current department or agency	46	22	18	7	4	1	2	70	11	414
2019	More than 20 years in current department or agency	49	18	19	5	3	0	7	72	8	49

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	55	15	8	8	5	2	8	77	14	408
2019	3 to 10 years in current department or agency	51	16	6	7	9	1	10	75	18	456
2019	11 to 20 years in current department or agency	49	14	11	6	8	2	10	71	16	414
2019	More than 20 years in current department or agency	69	6	12	3	3	0	7	80	7	50

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	48	27	17	6	1	0	2	76	7	408
2019	3 to 10 years in current department or agency	43	27	15	7	5	0	3	72	13	453
2019	11 to 20 years in current department or agency	44	27	15	8	3	2	1	73	12	414
2019	More than 20 years in current department or agency	46	14	12	14	6	2	6	65	22	50

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	42	24	18	7	2	4	3	71	10	407
2019	3 to 10 years in current department or agency	38	22	18	9	7	2	4	63	18	455
2019	11 to 20 years in current department or agency	42	24	12	9	7	4	3	71	17	411
2019	More than 20 years in current department or agency	44	21	8	13	6	3	6	71	20	50

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	55	19	9	7	5	1	4	78	13	408
2019	3 to 10 years in current department or agency	43	14	11	10	15	2	5	62	27	455
2019	11 to 20 years in current department or agency	39	16	11	12	14	3	4	60	29	413
2019	More than 20 years in current department or agency	36	10	12	17	15	6	3	51	36	50

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	72	16	6	2	1	1	2	91	3	407
2019	3 to 10 years in current department or agency	67	16	9	3	2	1	3	85	5	454
2019	11 to 20 years in current department or agency	61	18	9	3	3	2	3	83	7	414
2019	More than 20 years in current department or agency	57	10	21	0	3	4	5	74	3	50

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	81	10	1	1	1	3	3	97	2	407
2019	3 to 10 years in current department or agency	73	9	5	3	3	5	2	88	7	453
2019	11 to 20 years in current department or agency	71	11	6	2	2	6	2	89	5	414
2019	More than 20 years in current department or agency	66	10	3	12	5	0	3	79	18	50

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	84	5	2	1	0	1	6	96	2	406
2019	3 to 10 years in current department or agency	76	7	3	2	2	3	7	92	5	451
2019	11 to 20 years in current department or agency	76	5	3	2	2	2	9	92	4	413
2019	More than 20 years in current department or agency	75	9	7	0	5	0	3	87	5	50

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	37	43	10	7	3	0	0	80	10	407
2019	3 to 10 years in current department or agency	28	40	13	12	6	0	0	68	19	453
2019	11 to 20 years in current department or agency	28	40	14	11	7	0	0	68	18	416
2019	More than 20 years in current department or agency	30	32	6	20	9	0	3	64	30	49
2018	Less than 3 years in current department or agency	35	40	10	11	3	0	1	76	13	320
2018	3 to 10 years in current department or agency	27	37	12	15	8	0	0	65	23	448
2018	11 to 20 years in current department or agency	29	38	10	14	8	0	0	68	22	343
2018	More than 20 years in current department or agency	25	32	20	11	13	0	0	56	23	38
2017	Less than 3 years in current department or agency	41	36	8	12	2	1	0	78	14	283
2017	3 to 10 years in current department or agency	28	40	11	13	7	0	0	69	20	611
2017	11 to 20 years in current department or agency	27	45	8	13	7	0	0	72	20	341
2017	More than 20 years in current department or agency	29	33	5	21	12	0	0	62	33	42
2014	Less than 3 years in current department or agency	30	40	10	14	5	1	0	71	19	288
2014	3 to 10 years in current department or agency	22	45	10	14	9	0	0	66	23	907
2014	11 to 20 years in current department or agency	24	35	15	19	7	0	0	60	26	263
2014	More than 20 years in current department or agency	18	43	13	14	8	0	4	64	23	28

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	42	34	11	9	3	77	12	411
2019	3 to 10 years in current department or agency	35	36	13	9	7	71	16	454
2019	11 to 20 years in current department or agency	34	38	14	7	6	72	14	414
2019	More than 20 years in current department or agency	35	29	9	20	7	64	26	50
2018	Less than 3 years in current department or agency	48	29	13	7	3	77	10	318
2018	3 to 10 years in current department or agency	33	38	12	10	7	71	17	450
2018	11 to 20 years in current department or agency	36	31	14	13	7	67	19	339
2018	More than 20 years in current department or agency	30	31	9	18	11	62	29	39
2017	Less than 3 years in current department or agency	42	35	9	9	5	77	13	283
2017	3 to 10 years in current department or agency	34	36	13	11	6	71	17	613
2017	11 to 20 years in current department or agency	32	34	12	14	8	66	22	341
2017	More than 20 years in current department or agency	31	34	0	21	15	65	35	42
2014	Less than 3 years in current department or agency	37	38	10	10	5	75	15	288
2014	3 to 10 years in current department or agency	28	39	13	13	8	66	21	905
2014	11 to 20 years in current department or agency	31	33	13	16	7	64	23	263
2014	More than 20 years in current department or agency	14	44	23	11	8	58	19	28

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	39	41	10	5	2	1	1	82	8	403
2019	3 to 10 years in current department or agency	33	38	12	10	5	1	1	72	15	443
2019	11 to 20 years in current department or agency	33	36	13	13	5	0	0	69	18	407
2019	More than 20 years in current department or agency	23	43	9	16	10	0	0	66	25	49
2018	Less than 3 years in current department or agency	40	34	14	8	3	0	1	75	11	318
2018	3 to 10 years in current department or agency	27	39	14	12	7	0	1	66	19	449
2018	11 to 20 years in current department or agency	28	38	15	13	6	0	0	66	19	345
2018	More than 20 years in current department or agency	22	47	13	6	9	0	2	71	16	39
2017	Less than 3 years in current department or agency	43	35	8	8	4	0	1	79	13	282
2017	3 to 10 years in current department or agency	31	38	13	10	6	1	1	71	16	613
2017	11 to 20 years in current department or agency	28	40	11	14	5	0	1	69	19	341
2017	More than 20 years in current department or agency	33	32	9	18	8	0	0	65	26	42
2014	Less than 3 years in current department or agency	36	40	10	7	6	0	0	77	13	288
2014	3 to 10 years in current department or agency	26	41	14	13	6	0	0	67	19	907
2014	11 to 20 years in current department or agency	29	36	16	12	7	1	0	66	19	263
2014	More than 20 years in current department or agency	22	41	14	15	8	0	0	63	23	27

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	26	49	12	8	1	4	0	78	10	411
2019	3 to 10 years in current department or agency	19	43	21	9	7	2	0	62	16	455
2019	11 to 20 years in current department or agency	21	38	21	11	4	4	1	61	16	415
2019	More than 20 years in current department or agency	20	33	13	24	8	2	0	54	32	50
2018	Less than 3 years in current department or agency	32	39	19	4	3	2	1	74	7	320
2018	3 to 10 years in current department or agency	17	35	26	11	8	3	0	54	19	447
2018	11 to 20 years in current department or agency	16	34	26	10	10	3	0	52	21	343
2018	More than 20 years in current department or agency	19	28	20	18	9	5	0	50	29	38
2017	Less than 3 years in current department or agency	26	38	13	12	5	5	1	68	18	283
2017	3 to 10 years in current department or agency	17	37	21	14	7	3	0	56	22	611
2017	11 to 20 years in current department or agency	19	34	23	16	7	1	0	54	23	341
2017	More than 20 years in current department or agency	11	35	20	18	13	2	1	48	32	42

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	50	33	6	7	3	0	0	84	10	413
2019	3 to 10 years in current department or agency	44	32	7	11	6	0	0	77	17	454
2019	11 to 20 years in current department or agency	45	33	8	8	6	0	0	78	14	414
2019	More than 20 years in current department or agency	42	36	10	8	2	0	3	80	10	50
2018	Less than 3 years in current department or agency	57	28	7	5	2	1	1	86	7	318
2018	3 to 10 years in current department or agency	41	36	10	8	4	0	0	78	13	447
2018	11 to 20 years in current department or agency	42	34	8	10	5	0	0	77	16	341
2018	More than 20 years in current department or agency	44	24	16	10	7	0	0	68	16	39
2017	Less than 3 years in current department or agency	57	27	7	6	3	0	0	83	9	282
2017	3 to 10 years in current department or agency	44	33	8	9	6	0	0	77	15	613
2017	11 to 20 years in current department or agency	42	36	8	8	5	0	0	78	13	340
2017	More than 20 years in current department or agency	33	44	13	9	2	0	0	76	11	42
2014	Less than 3 years in current department or agency	45	33	10	7	6	0	0	77	13	288
2014	3 to 10 years in current department or agency	38	31	10	12	9	0	0	70	20	907
2014	11 to 20 years in current department or agency	37	28	13	16	7	0	0	64	23	264
2014	More than 20 years in current department or agency	25	32	18	18	7	0	0	57	25	28

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	44	30	17	6	2	1	0	74	8	410
2019	3 to 10 years in current department or agency	31	38	16	9	5	0	1	70	15	449
2019	11 to 20 years in current department or agency	30	34	20	11	5	0	0	64	16	414
2019	More than 20 years in current department or agency	31	23	22	20	4	0	0	54	24	49
2018	Less than 3 years in current department or agency	51	32	9	6	1	0	0	84	7	318
2018	3 to 10 years in current department or agency	31	34	19	10	5	0	0	65	16	452
2018	11 to 20 years in current department or agency	27	34	17	13	8	0	0	61	21	344
2018	More than 20 years in current department or agency	25	27	21	22	5	0	0	52	27	38
2017	Less than 3 years in current department or agency	50	32	11	6	2	0	0	82	7	283
2017	3 to 10 years in current department or agency	35	36	17	7	4	0	1	71	11	614
2017	11 to 20 years in current department or agency	25	39	21	9	5	0	1	65	14	339
2017	More than 20 years in current department or agency	20	40	13	14	11	0	2	62	25	42
2014	Less than 3 years in current department or agency	37	36	16	8	3	0	0	73	11	288
2014	3 to 10 years in current department or agency	29	34	20	10	6	0	0	64	16	907
2014	11 to 20 years in current department or agency	29	36	18	8	7	0	1	66	16	264
2014	More than 20 years in current department or agency	23	40	18	10	9	0	0	63	19	28

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	61	20	6	6	3	2	2	84	10	409
2019	3 to 10 years in current department or agency	56	22	7	5	6	1	3	82	11	455
2019	11 to 20 years in current department or agency	57	22	9	4	4	2	2	81	9	413
2019	More than 20 years in current department or agency	60	18	7	10	3	0	2	79	14	49
2017	Less than 3 years in current department or agency	55	18	5	7	4	6	4	82	12	283
2017	3 to 10 years in current department or agency	52	22	6	6	6	4	3	79	14	613
2017	11 to 20 years in current department or agency	54	25	8	4	5	1	3	82	9	341
2017	More than 20 years in current department or agency	50	25	4	7	3	7	4	84	11	42
2014	Less than 3 years in current department or agency	54	17	9	4	7	5	3	78	11	286
2014	3 to 10 years in current department or agency	45	23	10	6	7	4	4	74	15	906
2014	11 to 20 years in current department or agency	49	22	11	7	8	1	2	74	15	264
2014	More than 20 years in current department or agency	28	36	23	10	3	0	0	64	13	28

Mobility and retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2019	Less than 3 years in current department or agency	39	25	36	413
2019	3 to 10 years in current department or agency	33	31	36	456
2019	11 to 20 years in current department or agency	21	39	40	415
2019	More than 20 years in current department or agency	40	41	19	50
2018	Less than 3 years in current department or agency	38	28	34	318
2018	3 to 10 years in current department or agency	34	30	35	449
2018	11 to 20 years in current department or agency	25	39	36	344
2018	More than 20 years in current department or agency	33	43	24	39
2017	Less than 3 years in current department or agency	44	26	30	281
2017	3 to 10 years in current department or agency	34	30	36	614
2017	11 to 20 years in current department or agency	26	40	33	341
2017	More than 20 years in current department or agency	27	43	30	41
2014	Less than 3 years in current department or agency	35	26	38	287
2014	3 to 10 years in current department or agency	35	28	37	907
2014	11 to 20 years in current department or agency	22	46	32	264
2014	More than 20 years in current department or agency	25	47	28	28

Question 55. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2019	Less than 3 years in current department or agency	2	29	41	5	16	7	163
2019	3 to 10 years in current department or agency	13	28	50	4	4	2	153
2019	11 to 20 years in current department or agency	17	34	36	6	0	7	93
2019	More than 20 years in current department or agency	54	15	17	6	8	0	20
2018	Less than 3 years in current department or agency	0	19	37	6	35	2	121
2018	3 to 10 years in current department or agency	6	27	52	9	2	4	158
2018	11 to 20 years in current department or agency	16	25	43	8	1	6	91
2018	More than 20 years in current department or agency	37	7	48	8	0	0	13
2017	Less than 3 years in current department or agency	1	17	29	3	41	9	121
2017	3 to 10 years in current department or agency	9	23	48	9	4	6	217
2017	11 to 20 years in current department or agency	24	25	41	3	2	4	96
2017	More than 20 years in current department or agency	76	0	16	0	0	8	12
2014	Less than 3 years in current department or agency	2	22	44	9	9999	24	104
2014	3 to 10 years in current department or agency	9	29	47	10	9999	5	322
2014	11 to 20 years in current department or agency	20	36	28	12	9999	3	63

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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	48	35	8	6	3	0	83	9	411
2019	3 to 10 years in current department or agency	41	39	10	7	4	0	80	11	453
2019	11 to 20 years in current department or agency	38	39	11	8	4	0	77	12	415
2019	More than 20 years in current department or agency	41	40	6	11	2	0	81	13	50
2018	Less than 3 years in current department or agency	47	38	8	4	3	0	85	7	320
2018	3 to 10 years in current department or agency	37	47	9	4	2	0	84	7	451
2018	11 to 20 years in current department or agency	42	37	10	8	2	1	80	10	345
2018	More than 20 years in current department or agency	45	27	18	8	3	0	71	11	39
2017	Less than 3 years in current department or agency	51	33	7	6	3	0	83	9	282
2017	3 to 10 years in current department or agency	40	40	10	6	5	0	80	11	612
2017	11 to 20 years in current department or agency	34	42	11	7	4	1	77	12	341
2017	More than 20 years in current department or agency	32	36	18	9	3	2	69	13	42
2014	Less than 3 years in current department or agency	39	45	7	6	2	0	85	8	287
2014	3 to 10 years in current department or agency	38	38	12	8	4	1	77	12	905
2014	11 to 20 years in current department or agency	37	40	10	9	3	1	78	12	264
2014	More than 20 years in current department or agency	33	36	24	7	0	0	69	7	28

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	33	44	12	7	3	2	0	78	10	410
2019	3 to 10 years in current department or agency	20	44	18	14	4	0	0	64	18	453
2019	11 to 20 years in current department or agency	23	37	20	12	7	0	0	61	19	414
2019	More than 20 years in current department or agency	23	37	13	20	3	0	3	62	24	49
2018	Less than 3 years in current department or agency	36	41	12	8	2	1	0	78	10	320
2018	3 to 10 years in current department or agency	20	43	17	13	5	1	0	64	19	448
2018	11 to 20 years in current department or agency	21	45	18	11	5	0	0	66	16	345
2018	More than 20 years in current department or agency	19	35	19	17	10	0	0	54	27	38
2017	Less than 3 years in current department or agency	39	37	12	10	2	1	0	76	12	283
2017	3 to 10 years in current department or agency	20	42	19	11	7	2	0	63	18	612
2017	11 to 20 years in current department or agency	21	37	17	17	7	1	0	59	24	341
2017	More than 20 years in current department or agency	17	26	25	18	12	2	0	44	30	42
2014	Less than 3 years in current department or agency	28	41	18	8	4	1	0	69	12	288
2014	3 to 10 years in current department or agency	20	42	19	13	5	1	0	63	18	906
2014	11 to 20 years in current department or agency	17	46	18	10	7	1	0	64	17	264
2014	More than 20 years in current department or agency	10	65	10	10	4	0	0	76	15	28

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	8	20	36	26	10	0	0	36	28	409
2019	3 to 10 years in current department or agency	9	26	40	20	5	0	0	25	35	454
2019	11 to 20 years in current department or agency	10	24	43	15	8	1	1	23	34	413
2019	More than 20 years in current department or agency	6	21	30	31	9	0	4	42	27	50
2018	Less than 3 years in current department or agency	5	14	39	27	13	1	2	41	19	318
2018	3 to 10 years in current department or agency	9	23	42	18	8	0	0	25	32	448
2018	11 to 20 years in current department or agency	13	25	43	16	3	0	1	19	38	341
2018	More than 20 years in current department or agency	9	36	40	10	5	0	0	15	45	39
2017	Less than 3 years in current department or agency	7	16	33	27	13	2	3	42	24	283
2017	3 to 10 years in current department or agency	11	27	39	15	6	0	2	21	39	612
2017	11 to 20 years in current department or agency	15	28	36	16	4	1	1	20	43	340
2017	More than 20 years in current department or agency	7	37	47	6	2	0	1	8	44	41
2014	Less than 3 years in current department or agency	9	22	33	23	10	2	1	34	32	286
2014	3 to 10 years in current department or agency	13	31	35	15	4	0	1	20	44	906
2014	11 to 20 years in current department or agency	15	31	34	15	4	0	1	19	46	264
2014	More than 20 years in current department or agency	3	50	36	7	4	0	0	11	53	28

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	6	13	27	29	23	2	0	53	20	409
2019	3 to 10 years in current department or agency	9	16	30	31	12	2	1	44	25	451
2019	11 to 20 years in current department or agency	10	19	31	22	16	1	1	39	30	411
2019	More than 20 years in current department or agency	13	18	23	34	10	2	0	44	32	49
2018	Less than 3 years in current department or agency	5	12	21	32	25	2	2	60	18	318
2018	3 to 10 years in current department or agency	11	21	31	26	10	1	1	36	32	445
2018	11 to 20 years in current department or agency	13	20	34	22	10	1	1	33	33	340
2018	More than 20 years in current department or agency	8	34	23	21	14	0	0	35	42	39
2017	Less than 3 years in current department or agency	7	14	22	28	23	3	3	55	22	280
2017	3 to 10 years in current department or agency	12	20	31	23	11	2	1	35	33	609
2017	11 to 20 years in current department or agency	13	23	30	21	11	1	2	32	37	339
2017	More than 20 years in current department or agency	21	21	33	19	5	0	0	24	42	41
2014	Less than 3 years in current department or agency	10	19	28	23	16	3	1	41	30	287
2014	3 to 10 years in current department or agency	15	25	31	18	8	2	2	27	41	906
2014	11 to 20 years in current department or agency	14	24	31	19	9	1	2	29	39	262
2014	More than 20 years in current department or agency	14	18	46	22	0	0	0	22	32	28

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	17	30	31	16	5	1	0	22	47	408
2019	3 to 10 years in current department or agency	20	28	32	14	4	1	1	19	49	453
2019	11 to 20 years in current department or agency	24	29	27	13	5	0	1	18	54	414
2019	More than 20 years in current department or agency	23	23	41	9	0	2	3	10	47	50
2018	Less than 3 years in current department or agency	16	21	31	18	8	4	2	27	40	318
2018	3 to 10 years in current department or agency	27	26	30	12	5	0	1	17	53	443
2018	11 to 20 years in current department or agency	26	30	29	10	4	1	1	14	57	340
2018	More than 20 years in current department or agency	32	29	25	8	6	0	0	14	60	39
2017	Less than 3 years in current department or agency	17	22	28	16	12	2	3	29	41	283
2017	3 to 10 years in current department or agency	23	28	30	11	5	0	2	17	53	608
2017	11 to 20 years in current department or agency	27	29	29	8	4	1	2	12	58	341
2017	More than 20 years in current department or agency	32	28	34	2	0	0	4	2	63	41
2014	Less than 3 years in current department or agency	26	28	22	14	6	3	1	21	56	287
2014	3 to 10 years in current department or agency	37	28	22	7	3	0	1	11	66	905
2014	11 to 20 years in current department or agency	38	33	17	6	5	0	2	11	72	263
2014	More than 20 years in current department or agency	41	26	19	14	0	0	0	14	67	28

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	8	15	33	32	12	1	0	45	22	409
2019	3 to 10 years in current department or agency	9	19	33	29	10	0	0	39	28	454
2019	11 to 20 years in current department or agency	9	25	39	19	6	1	1	26	34	411
2019	More than 20 years in current department or agency	9	16	40	33	2	0	0	35	25	49
2018	Less than 3 years in current department or agency	5	10	21	34	26	1	2	62	16	318
2018	3 to 10 years in current department or agency	10	19	37	27	9	0	0	35	28	446
2018	11 to 20 years in current department or agency	10	22	36	22	8	1	1	30	33	338
2018	More than 20 years in current department or agency	17	22	42	8	12	0	0	19	39	39
2017	Less than 3 years in current department or agency	5	12	26	31	23	1	1	55	18	282
2017	3 to 10 years in current department or agency	11	17	36	23	11	0	2	35	28	607
2017	11 to 20 years in current department or agency	11	25	33	23	5	1	2	29	37	339
2017	More than 20 years in current department or agency	13	23	40	22	2	0	0	24	36	41
2014	Less than 3 years in current department or agency	9	16	26	30	16	1	1	47	26	288
2014	3 to 10 years in current department or agency	15	25	32	19	6	0	2	26	41	904
2014	11 to 20 years in current department or agency	16	25	29	22	8	0	1	30	41	264
2014	More than 20 years in current department or agency	14	38	26	23	0	0	0	23	51	27

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	10	15	30	26	15	1	4	43	26	408
2019	3 to 10 years in current department or agency	16	21	33	20	9	1	1	30	37	453
2019	11 to 20 years in current department or agency	19	28	29	16	7	0	1	23	47	412
2019	More than 20 years in current department or agency	15	31	30	21	2	0	2	23	47	50
2018	Less than 3 years in current department or agency	8	11	23	25	24	3	6	54	21	318
2018	3 to 10 years in current department or agency	22	24	28	18	8	0	1	25	46	447
2018	11 to 20 years in current department or agency	23	31	31	9	5	0	1	14	54	342
2018	More than 20 years in current department or agency	29	30	27	11	3	0	0	14	59	39
2017	Less than 3 years in current department or agency	8	20	23	19	24	4	3	46	30	282
2017	3 to 10 years in current department or agency	23	23	27	16	8	1	3	25	47	609
2017	11 to 20 years in current department or agency	26	29	24	13	5	1	2	19	56	341
2017	More than 20 years in current department or agency	27	44	18	6	3	0	2	9	73	41
2014	Less than 3 years in current department or agency	17	20	24	18	17	2	3	36	39	288
2014	3 to 10 years in current department or agency	26	28	26	13	5	0	2	18	55	903
2014	11 to 20 years in current department or agency	28	30	23	12	6	0	2	19	58	264
2014	More than 20 years in current department or agency	25	36	28	11	0	0	0	11	61	28

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	9	19	25	24	20	1	2	45	29	405
2019	3 to 10 years in current department or agency	11	20	30	25	12	0	3	37	32	451
2019	11 to 20 years in current department or agency	13	16	31	24	14	0	1	39	30	413
2019	More than 20 years in current department or agency	12	16	21	39	10	0	3	50	28	50
2018	Less than 3 years in current department or agency	10	15	21	21	21	6	7	48	28	318
2018	3 to 10 years in current department or agency	14	23	29	20	12	1	0	33	38	446
2018	11 to 20 years in current department or agency	15	19	27	23	14	0	2	38	35	336
2018	More than 20 years in current department or agency	15	24	32	17	11	0	0	29	40	39
2017	Less than 3 years in current department or agency	9	16	25	23	19	5	4	46	27	283
2017	3 to 10 years in current department or agency	13	20	28	22	12	2	3	36	35	611
2017	11 to 20 years in current department or agency	12	20	29	23	12	1	3	37	33	339
2017	More than 20 years in current department or agency	17	20	23	26	9	0	4	37	39	41
2014	Less than 3 years in current department or agency	12	15	27	18	19	4	5	41	29	287
2014	3 to 10 years in current department or agency	14	19	29	23	10	1	4	34	35	904
2014	11 to 20 years in current department or agency	10	19	34	23	11	0	3	35	30	264
2014	More than 20 years in current department or agency	16	15	28	37	3	0	0	40	31	28

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	14	27	32	15	10	2	1	25	42	409
2019	3 to 10 years in current department or agency	18	29	34	14	4	0	1	18	48	454
2019	11 to 20 years in current department or agency	22	26	32	13	4	1	1	17	49	414
2019	More than 20 years in current department or agency	17	29	35	13	4	0	3	17	47	49
2018	Less than 3 years in current department or agency	12	21	32	17	13	2	2	32	35	318
2018	3 to 10 years in current department or agency	23	31	28	13	4	1	0	17	55	447
2018	11 to 20 years in current department or agency	22	32	30	11	4	1	1	15	55	339
2018	More than 20 years in current department or agency	27	41	27	2	3	0	0	5	68	39
2017	Less than 3 years in current department or agency	13	22	33	14	12	3	3	27	37	281
2017	3 to 10 years in current department or agency	19	26	31	11	7	2	3	19	48	612
2017	11 to 20 years in current department or agency	22	33	26	11	4	1	3	16	57	340
2017	More than 20 years in current department or agency	26	30	31	9	0	0	3	10	58	41
2014	Less than 3 years in current department or agency	18	25	29	14	10	2	2	25	45	287
2014	3 to 10 years in current department or agency	28	28	27	10	4	1	2	14	58	907
2014	11 to 20 years in current department or agency	34	29	22	8	6	0	2	14	64	263
2014	More than 20 years in current department or agency	31	44	7	15	3	0	0	18	75	28

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	9	23	32	23	12	0	35	33	407
2019	3 to 10 years in current department or agency	15	22	37	18	7	0	25	37	455
2019	11 to 20 years in current department or agency	11	25	33	22	8	1	30	36	413
2019	More than 20 years in current department or agency	12	21	30	27	9	2	36	34	50

Question 40. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	17	39	16	14	6	7	61	22	408
2019	3 to 10 years in current department or agency	9	35	23	22	8	1	45	31	453
2019	11 to 20 years in current department or agency	10	29	24	23	13	2	39	36	413
2019	More than 20 years in current department or agency	10	27	20	20	19	4	39	41	49

Respectful workplace

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	51	29	9	8	3	1	0	80	11	410
2019	3 to 10 years in current department or agency	43	29	9	12	7	0	1	72	19	453
2019	11 to 20 years in current department or agency	46	27	9	11	7	1	0	73	18	413
2019	More than 20 years in current department or agency	36	31	12	6	15	0	0	67	21	50
2018	Less than 3 years in current department or agency	50	30	7	6	5	2	0	82	11	319
2018	3 to 10 years in current department or agency	36	32	10	11	10	0	0	68	22	449
2018	11 to 20 years in current department or agency	35	30	10	11	13	1	0	66	24	345
2018	More than 20 years in current department or agency	29	31	8	17	15	0	0	60	32	39
2017	Less than 3 years in current department or agency	54	26	5	9	5	0	0	80	14	283
2017	3 to 10 years in current department or agency	39	32	7	12	10	0	0	71	22	611
2017	11 to 20 years in current department or agency	41	31	10	10	8	0	0	73	18	341
2017	More than 20 years in current department or agency	31	32	14	7	16	0	0	63	23	42
2014	Less than 3 years in current department or agency	47	25	8	13	7	0	0	72	20	288
2014	3 to 10 years in current department or agency	40	29	10	12	9	0	0	69	21	905
2014	11 to 20 years in current department or agency	45	26	10	11	7	1	0	72	19	264
2014	More than 20 years in current department or agency	39	21	12	17	10	0	0	61	27	28

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	62	25	5	6	3	0	87	8	411
2019	3 to 10 years in current department or agency	50	30	7	9	4	0	80	13	454
2019	11 to 20 years in current department or agency	51	33	6	8	2	0	84	10	415
2019	More than 20 years in current department or agency	45	27	7	10	10	0	73	20	49
2018	Less than 3 years in current department or agency	61	28	4	5	1	1	90	6	318
2018	3 to 10 years in current department or agency	46	36	7	7	4	0	81	11	451
2018	11 to 20 years in current department or agency	43	37	6	8	7	0	80	15	344
2018	More than 20 years in current department or agency	40	40	6	12	3	0	80	14	38
2017	Less than 3 years in current department or agency	61	27	5	4	2	0	88	7	283
2017	3 to 10 years in current department or agency	44	36	8	9	4	0	80	12	612
2017	11 to 20 years in current department or agency	43	37	10	6	4	0	80	10	340
2017	More than 20 years in current department or agency	41	36	9	12	2	0	77	14	42
2014	Less than 3 years in current department or agency	51	28	8	9	4	0	79	12	287
2014	3 to 10 years in current department or agency	41	38	8	9	4	0	79	13	906
2014	11 to 20 years in current department or agency	46	36	9	8	1	0	82	9	263
2014	More than 20 years in current department or agency	31	45	14	8	3	0	75	11	28

Question 23. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	55	34	7	3	1	0	0	89	4	409
2019	3 to 10 years in current department or agency	46	35	9	6	3	1	0	81	9	455
2019	11 to 20 years in current department or agency	44	36	10	5	4	1	0	81	9	416
2019	More than 20 years in current department or agency	35	34	12	12	7	0	0	69	19	49
2018	Less than 3 years in current department or agency	51	35	8	3	1	1	1	87	5	320
2018	3 to 10 years in current department or agency	40	40	9	7	4	0	0	80	11	451
2018	11 to 20 years in current department or agency	35	40	10	8	6	1	0	76	14	345
2018	More than 20 years in current department or agency	41	32	14	12	0	0	0	74	12	38

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	44	41	7	6	1	1	0	86	7	409
2019	3 to 10 years in current department or agency	30	40	13	10	6	1	0	71	16	453
2019	11 to 20 years in current department or agency	31	37	16	8	5	3	0	71	13	413
2019	More than 20 years in current department or agency	24	49	7	13	5	0	3	75	18	49
2018	Less than 3 years in current department or agency	56	30	6	5	1	2	0	88	6	320
2018	3 to 10 years in current department or agency	35	39	16	6	3	1	0	74	10	449
2018	11 to 20 years in current department or agency	31	46	10	7	4	1	0	78	11	344
2018	More than 20 years in current department or agency	32	36	9	12	10	0	0	69	22	38
2017	Less than 3 years in current department or agency	47	36	8	6	3	1	0	83	9	282
2017	3 to 10 years in current department or agency	35	43	12	5	3	1	0	79	8	613
2017	11 to 20 years in current department or agency	35	41	13	8	2	1	0	77	10	340
2017	More than 20 years in current department or agency	22	50	10	9	6	2	0	74	15	42
2014	Less than 3 years in current department or agency	45	34	12	4	4	2	0	80	8	288
2014	3 to 10 years in current department or agency	38	37	12	7	3	3	0	77	10	905
2014	11 to 20 years in current department or agency	37	38	15	6	2	3	0	76	8	264
2014	More than 20 years in current department or agency	22	42	23	0	0	10	3	74	0	28

Question 49. My department or agency implements activities and practices that support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	52	29	11	4	0	4	0	85	4	410
2019	3 to 10 years in current department or agency	39	36	13	6	3	2	1	78	9	453
2019	11 to 20 years in current department or agency	37	35	16	5	4	3	1	75	9	412
2019	More than 20 years in current department or agency	44	27	7	12	6	4	0	74	19	50
2018	Less than 3 years in current department or agency	53	28	8	4	1	6	0	86	5	320
2018	3 to 10 years in current department or agency	37	35	17	4	3	4	0	75	7	446
2018	11 to 20 years in current department or agency	37	38	13	7	3	2	0	77	10	344
2018	More than 20 years in current department or agency	36	33	20	10	0	2	0	70	10	38
2017	Less than 3 years in current department or agency	47	31	9	4	5	5	0	82	9	282
2017	3 to 10 years in current department or agency	37	37	15	5	2	3	0	77	8	611
2017	11 to 20 years in current department or agency	39	36	15	3	3	3	0	77	7	340
2017	More than 20 years in current department or agency	34	32	21	9	5	0	0	66	14	42
2014	Less than 3 years in current department or agency	49	31	10	2	4	3	0	83	7	288
2014	3 to 10 years in current department or agency	40	33	14	4	3	6	0	78	7	904
2014	11 to 20 years in current department or agency	39	33	15	6	2	4	0	75	8	264
2014	More than 20 years in current department or agency	17	54	15	0	0	13	0	83	0	28

Question 50. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	62	30	4	3	1	0	0	92	4	411
2019	3 to 10 years in current department or agency	42	39	10	5	4	0	0	81	9	454
2019	11 to 20 years in current department or agency	37	38	12	7	5	1	0	76	12	415
2019	More than 20 years in current department or agency	35	39	2	14	11	0	0	73	25	50
2018	Less than 3 years in current department or agency	67	24	6	2	1	1	0	91	2	318
2018	3 to 10 years in current department or agency	37	41	12	7	4	0	0	78	10	446
2018	11 to 20 years in current department or agency	34	43	10	7	6	0	0	77	13	344
2018	More than 20 years in current department or agency	37	33	5	13	12	0	0	70	25	38
2017	Less than 3 years in current department or agency	63	25	7	3	2	0	0	88	5	282
2017	3 to 10 years in current department or agency	38	42	11	4	4	0	0	80	9	614
2017	11 to 20 years in current department or agency	36	39	12	8	4	0	0	75	13	341
2017	More than 20 years in current department or agency	30	39	13	4	11	2	0	71	16	42
2014	Less than 3 years in current department or agency	54	32	8	3	3	0	0	86	6	287
2014	3 to 10 years in current department or agency	40	35	13	7	3	0	0	76	11	902
2014	11 to 20 years in current department or agency	40	37	13	6	3	0	0	77	10	264
2014	More than 20 years in current department or agency	22	41	13	14	3	3	3	67	19	28

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	34	28	12	7	5	9	6	72	14	409
2019	3 to 10 years in current department or agency	27	27	16	16	7	4	3	58	25	455
2019	11 to 20 years in current department or agency	27	34	14	12	6	4	3	66	19	416
2019	More than 20 years in current department or agency	27	29	10	11	23	0	0	56	34	50
2018	Less than 3 years in current department or agency	27	25	14	7	4	12	10	68	14	320
2018	3 to 10 years in current department or agency	23	31	17	13	9	4	3	58	24	451
2018	11 to 20 years in current department or agency	21	31	20	11	13	2	2	54	25	344
2018	More than 20 years in current department or agency	24	28	24	11	14	0	0	52	24	39
2017	Less than 3 years in current department or agency	36	26	9	8	5	7	10	74	15	283
2017	3 to 10 years in current department or agency	23	31	13	14	11	4	4	58	27	613
2017	11 to 20 years in current department or agency	24	36	15	11	10	2	2	63	22	340
2017	More than 20 years in current department or agency	27	25	10	19	9	3	7	58	31	42
2014	Less than 3 years in current department or agency	33	29	9	11	7	7	4	69	20	288
2014	3 to 10 years in current department or agency	29	31	13	14	9	2	2	63	24	907
2014	11 to 20 years in current department or agency	33	30	15	9	8	2	3	67	18	264
2014	More than 20 years in current department or agency	22	54	10	7	8	0	0	75	15	28

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	30	33	18	10	4	4	1	66	15	411
2019	3 to 10 years in current department or agency	27	35	15	16	5	1	0	63	21	453
2019	11 to 20 years in current department or agency	28	40	13	10	7	2	1	69	18	412
2019	More than 20 years in current department or agency	28	33	12	19	5	3	0	63	25	50
2018	Less than 3 years in current department or agency	33	33	15	8	3	5	2	71	13	319
2018	3 to 10 years in current department or agency	27	43	13	11	4	1	1	72	15	448
2018	11 to 20 years in current department or agency	28	40	13	11	6	3	0	70	17	341
2018	More than 20 years in current department or agency	37	32	16	10	5	0	0	69	15	38
2017	Less than 3 years in current department or agency	43	32	11	9	2	3	1	78	11	282
2017	3 to 10 years in current department or agency	33	38	11	8	5	2	1	74	14	609
2017	11 to 20 years in current department or agency	38	36	14	8	3	1	1	75	11	341
2017	More than 20 years in current department or agency	34	34	13	5	9	5	0	71	15	42
2014	Less than 3 years in current department or agency	33	32	11	12	4	7	1	71	18	288
2014	3 to 10 years in current department or agency	30	38	12	11	5	3	1	71	17	906
2014	11 to 20 years in current department or agency	29	38	16	10	4	3	1	70	14	263
2014	More than 20 years in current department or agency	33	36	22	7	3	0	0	68	10	28

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	33	38	19	6	2	2	0	73	8	406
2019	3 to 10 years in current department or agency	27	35	22	10	5	1	0	62	16	450
2019	11 to 20 years in current department or agency	22	39	20	11	6	1	0	62	17	413
2019	More than 20 years in current department or agency	31	24	17	13	14	2	0	56	27	49
2018	Less than 3 years in current department or agency	44	30	16	5	2	2	1	77	7	316
2018	3 to 10 years in current department or agency	22	44	18	9	5	1	0	67	14	450
2018	11 to 20 years in current department or agency	26	41	18	9	6	1	0	67	15	342
2018	More than 20 years in current department or agency	27	35	15	15	9	0	0	61	24	38

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	19	19	21	15	8	14	4	46	28	410
2019	3 to 10 years in current department or agency	14	19	19	19	18	8	3	37	42	455
2019	11 to 20 years in current department or agency	15	21	18	20	19	6	2	39	42	415
2019	More than 20 years in current department or agency	9	23	14	18	23	11	2	37	47	50
2018	Less than 3 years in current department or agency	21	22	15	12	7	17	5	56	24	319
2018	3 to 10 years in current department or agency	12	21	19	19	18	8	3	37	41	447
2018	11 to 20 years in current department or agency	10	20	22	22	19	6	1	32	44	345
2018	More than 20 years in current department or agency	20	20	20	11	24	5	0	42	37	38
2017	Less than 3 years in current department or agency	26	20	14	11	13	12	4	55	28	282
2017	3 to 10 years in current department or agency	13	22	17	16	22	8	3	39	42	612
2017	11 to 20 years in current department or agency	15	21	20	18	19	4	1	39	40	340
2017	More than 20 years in current department or agency	8	16	17	13	29	11	6	29	50	42
2014	Less than 3 years in current department or agency	19	18	17	15	14	15	2	44	36	288
2014	3 to 10 years in current department or agency	11	17	21	21	21	8	2	30	47	906
2014	11 to 20 years in current department or agency	12	18	14	19	24	11	1	34	49	264
2014	More than 20 years in current department or agency	11	21	26	17	14	12	0	36	35	28

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	42	41	4	10	2	83	13	414
2019	3 to 10 years in current department or agency	36	47	4	10	3	83	13	456
2019	11 to 20 years in current department or agency	41	47	2	8	2	88	9	413
2019	More than 20 years in current department or agency	42	43	2	3	10	85	13	50
2017	Less than 3 years in current department or agency	43	44	2	8	3	87	11	283
2017	3 to 10 years in current department or agency	34	48	4	11	4	82	14	614
2017	11 to 20 years in current department or agency	36	46	3	11	4	82	15	341
2017	More than 20 years in current department or agency	37	41	4	12	6	78	18	42
2014	Less than 3 years in current department or agency	38	43	5	9	5	80	14	287
2014	3 to 10 years in current department or agency	34	46	5	11	4	80	16	907
2014	11 to 20 years in current department or agency	37	43	5	12	3	80	15	264
2014	More than 20 years in current department or agency	21	69	3	7	0	90	7	28

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	46	37	6	8	3	83	12	414
2019	3 to 10 years in current department or agency	42	38	8	7	5	80	12	456
2019	11 to 20 years in current department or agency	44	32	7	11	6	76	17	415
2019	More than 20 years in current department or agency	54	26	6	9	5	80	14	50
2017	Less than 3 years in current department or agency	49	31	9	9	3	80	12	282
2017	3 to 10 years in current department or agency	37	39	5	13	6	76	19	614
2017	11 to 20 years in current department or agency	41	36	4	13	6	77	19	340
2017	More than 20 years in current department or agency	53	14	6	13	14	67	27	42
2014	Less than 3 years in current department or agency	37	38	9	10	6	75	16	286
2014	3 to 10 years in current department or agency	37	33	8	13	9	70	22	906
2014	11 to 20 years in current department or agency	33	35	8	13	11	68	24	264
2014	More than 20 years in current department or agency	40	36	10	11	3	76	14	28

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	55	33	7	4	2	0	88	5	408
2019	3 to 10 years in current department or agency	47	35	7	6	4	0	83	10	454
2019	11 to 20 years in current department or agency	54	31	6	7	2	0	85	9	413
2019	More than 20 years in current department or agency	56	34	5	2	3	0	90	5	49
2017	Less than 3 years in current department or agency	60	30	5	3	1	0	90	4	282
2017	3 to 10 years in current department or agency	51	35	7	5	2	0	87	7	608
2017	11 to 20 years in current department or agency	52	34	5	6	2	0	86	8	338
2017	More than 20 years in current department or agency	46	31	10	10	3	0	77	13	42
2014	Less than 3 years in current department or agency	52	34	7	4	2	1	86	6	288
2014	3 to 10 years in current department or agency	47	35	8	5	3	0	83	9	903
2014	11 to 20 years in current department or agency	51	34	7	5	3	0	85	7	264
2014	More than 20 years in current department or agency	57	25	15	3	0	0	82	3	28

Use of official languages

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	75	13	4	5	2	0	0	89	7	414
2019	3 to 10 years in current department or agency	68	16	5	8	3	0	0	84	11	453
2019	11 to 20 years in current department or agency	71	17	3	4	3	0	0	89	8	415
2019	More than 20 years in current department or agency	76	19	2	3	0	0	0	95	3	50
2017	Less than 3 years in current department or agency	72	16	4	4	3	1	0	88	8	283
2017	3 to 10 years in current department or agency	66	17	4	6	4	0	2	85	10	614
2017	11 to 20 years in current department or agency	68	17	4	5	4	0	2	86	9	341
2017	More than 20 years in current department or agency	74	7	14	0	2	0	3	83	2	42
2014	Less than 3 years in current department or agency	67	18	3	6	3	0	2	87	10	286
2014	3 to 10 years in current department or agency	66	18	4	6	5	0	1	85	11	905
2014	11 to 20 years in current department or agency	69	17	4	5	4	0	1	87	9	264
2014	More than 20 years in current department or agency	54	26	7	7	7	0	0	80	14	28

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	75	12	5	4	2	0	1	89	6	411
2019	3 to 10 years in current department or agency	69	15	6	5	4	0	1	85	9	456
2019	11 to 20 years in current department or agency	75	13	5	3	3	0	1	88	6	416
2019	More than 20 years in current department or agency	79	15	2	4	0	0	0	94	4	50
2017	Less than 3 years in current department or agency	73	12	6	5	2	1	1	87	7	283
2017	3 to 10 years in current department or agency	71	14	5	4	3	0	3	88	8	612
2017	11 to 20 years in current department or agency	70	14	4	5	3	0	4	89	8	339
2017	More than 20 years in current department or agency	73	12	5	4	0	0	7	91	4	42
2014	Less than 3 years in current department or agency	74	9	4	5	4	0	4	86	9	288
2014	3 to 10 years in current department or agency	72	14	5	3	3	0	2	88	7	907
2014	11 to 20 years in current department or agency	75	13	5	3	3	0	2	90	5	264
2014	More than 20 years in current department or agency	68	19	0	10	4	0	0	86	14	28

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	84	9	3	1	1	0	2	94	3	409
2019	3 to 10 years in current department or agency	80	9	5	2	2	1	1	91	4	454
2019	11 to 20 years in current department or agency	82	8	4	2	3	0	1	91	4	412
2019	More than 20 years in current department or agency	76	17	7	0	0	0	0	93	0	49
2017	Less than 3 years in current department or agency	81	8	4	2	2	1	1	92	4	282
2017	3 to 10 years in current department or agency	81	9	3	2	2	0	3	93	4	614
2017	11 to 20 years in current department or agency	78	13	3	1	2	0	4	94	3	341
2017	More than 20 years in current department or agency	73	12	6	2	0	0	8	91	2	41
2014	Less than 3 years in current department or agency	81	9	3	3	2	0	2	92	5	288
2014	3 to 10 years in current department or agency	79	11	4	1	2	0	3	93	3	905
2014	11 to 20 years in current department or agency	78	10	4	2	4	0	2	90	6	264
2014	More than 20 years in current department or agency	90	4	0	3	3	0	0	93	7	28

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	35	24	17	9	3	9	2	67	14	411
2019	3 to 10 years in current department or agency	32	25	22	6	4	10	1	64	11	455
2019	11 to 20 years in current department or agency	34	24	18	8	5	7	2	65	15	415
2019	More than 20 years in current department or agency	32	14	21	9	8	17	0	55	20	50

Collective agreements and terms and conditions of employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	30	48	8	8	4	1	1	80	12	413
2019	3 to 10 years in current department or agency	34	46	8	7	3	0	1	81	11	452
2019	11 to 20 years in current department or agency	39	48	7	3	1	0	1	89	4	412
2019	More than 20 years in current department or agency	46	45	0	4	3	0	2	93	7	50

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	57	24	6	1	1	9	2	91	2	412
2019	3 to 10 years in current department or agency	58	21	8	4	2	6	1	85	6	454
2019	11 to 20 years in current department or agency	55	28	6	3	2	3	2	88	6	412
2019	More than 20 years in current department or agency	48	30	8	0	5	7	2	85	6	50

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	11	89	413
2019	3 to 10 years in current department or agency	14	86	456
2019	11 to 20 years in current department or agency	13	87	413
2019	More than 20 years in current department or agency	20	80	50
2018	Less than 3 years in current department or agency	10	90	319
2018	3 to 10 years in current department or agency	14	86	451
2018	11 to 20 years in current department or agency	19	81	342
2018	More than 20 years in current department or agency	19	81	39

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	44	56	64
2019	11 to 20 years in current department or agency	46	54	55
2018	3 to 10 years in current department or agency	41	59	64
2018	11 to 20 years in current department or agency	56	44	61

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	64	36	64
2019	11 to 20 years in current department or agency	67	33	55
2018	3 to 10 years in current department or agency	72	28	64
2018	11 to 20 years in current department or agency	60	40	61

Question 59c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	14	86	47
2019	More than 20 years in current department or agency	0	100	11

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2019	Less than 3 years in current department or agency	100	47
2019	3 to 10 years in current department or agency	100	64
2019	11 to 20 years in current department or agency	100	55
2019	More than 20 years in current department or agency	100	11
2018	3 to 10 years in current department or agency	100	64
2018	11 to 20 years in current department or agency	100	61

Question 59e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	12	88	47
2019	3 to 10 years in current department or agency	14	86	64
2018	Less than 3 years in current department or agency	16	84	33

Question 59f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	More than 20 years in current department or agency	0	100	11

Question 59g. From whom did you experience harassment on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	8	92	64
2019	More than 20 years in current department or agency	0	100	11
2018	Less than 3 years in current department or agency	0	100	33

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	33	67	63
2019	11 to 20 years in current department or agency	41	59	55
2018	3 to 10 years in current department or agency	41	59	64
2018	11 to 20 years in current department or agency	38	62	61

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	49	51	63
2019	11 to 20 years in current department or agency	51	49	55
2018	3 to 10 years in current department or agency	45	55	64
2018	11 to 20 years in current department or agency	53	47	61

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	51	49	63
2019	11 to 20 years in current department or agency	58	42	55
2018	3 to 10 years in current department or agency	55	45	64
2018	11 to 20 years in current department or agency	45	55	61

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	37	63	63
2019	11 to 20 years in current department or agency	42	58	55
2018	3 to 10 years in current department or agency	53	47	64
2018	11 to 20 years in current department or agency	35	65	61

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	29	71	63
2019	11 to 20 years in current department or agency	46	54	55
2018	3 to 10 years in current department or agency	36	64	64
2018	11 to 20 years in current department or agency	46	54	61

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	55	45	47
2019	3 to 10 years in current department or agency	48	52	63
2019	11 to 20 years in current department or agency	53	47	55
2019	More than 20 years in current department or agency	45	55	11
2018	3 to 10 years in current department or agency	55	45	64
2018	11 to 20 years in current department or agency	54	46	61

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	38	62	47
2019	3 to 10 years in current department or agency	28	72	63
2019	11 to 20 years in current department or agency	21	79	55
2019	More than 20 years in current department or agency	40	60	11
2018	3 to 10 years in current department or agency	26	74	64
2018	11 to 20 years in current department or agency	41	59	61

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	No (%)	Total responses
2019	Less than 3 years in current department or agency	100	47
2019	3 to 10 years in current department or agency	100	63
2019	11 to 20 years in current department or agency	100	55
2019	More than 20 years in current department or agency	100	11
2018	Less than 3 years in current department or agency	100	33
2018	11 to 20 years in current department or agency	100	61

Question 60i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	15	85	47
2019	More than 20 years in current department or agency	0	100	11

Question 60j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	0	100	47
2019	3 to 10 years in current department or agency	12	88	63
2018	11 to 20 years in current department or agency	16	84	61

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	42	58	63
2019	11 to 20 years in current department or agency	53	47	55
2018	3 to 10 years in current department or agency	57	43	64
2018	11 to 20 years in current department or agency	44	56	61

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	23	77	47
2019	3 to 10 years in current department or agency	17	83	63
2019	11 to 20 years in current department or agency	10	90	55
2019	More than 20 years in current department or agency	0	100	11
2018	3 to 10 years in current department or agency	19	81	64
2018	11 to 20 years in current department or agency	26	74	61

Question 60m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	19	81	63
2019	11 to 20 years in current department or agency	17	83	55
2018	3 to 10 years in current department or agency	10	90	64
2018	11 to 20 years in current department or agency	16	84	61

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	42	58	63
2019	11 to 20 years in current department or agency	50	50	55
2018	3 to 10 years in current department or agency	61	39	64
2018	11 to 20 years in current department or agency	66	34	61

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	18	82	63
2019	11 to 20 years in current department or agency	33	67	55
2018	3 to 10 years in current department or agency	31	69	64
2018	11 to 20 years in current department or agency	35	65	61

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	0	100	63
2019	More than 20 years in current department or agency	0	100	11
2018	Less than 3 years in current department or agency	15	85	33
2018	11 to 20 years in current department or agency	13	87	61

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	12	88	63
2019	11 to 20 years in current department or agency	19	81	55
2018	3 to 10 years in current department or agency	21	79	64
2018	11 to 20 years in current department or agency	20	80	61

Question 61e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	11 to 20 years in current department or agency	14	86	55
2019	More than 20 years in current department or agency	0	100	11
2018	3 to 10 years in current department or agency	16	84	64
2018	11 to 20 years in current department or agency	7	93	61

Question 61f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	0	100	47
2019	More than 20 years in current department or agency	0	100	11

Question 61g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	8	92	63
2019	11 to 20 years in current department or agency	9	91	55
2018	3 to 10 years in current department or agency	14	86	64
2018	11 to 20 years in current department or agency	16	84	61

Question 61h. What action(s) did you take to address the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	11	89	63
2019	11 to 20 years in current department or agency	13	87	55
2018	3 to 10 years in current department or agency	10	90	64
2018	11 to 20 years in current department or agency	11	89	61

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	21	79	47
2019	3 to 10 years in current department or agency	37	63	63
2019	11 to 20 years in current department or agency	33	67	55
2019	More than 20 years in current department or agency	50	50	11
2018	3 to 10 years in current department or agency	21	79	64
2018	11 to 20 years in current department or agency	17	83	61

Question 62a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	18	82	46
2018	3 to 10 years in current department or agency	10	90	60
2018	11 to 20 years in current department or agency	9	91	58

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	31	69	46
2019	More than 20 years in current department or agency	0	100	11
2018	3 to 10 years in current department or agency	20	80	60
2018	11 to 20 years in current department or agency	16	84	58

Question 62c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	More than 20 years in current department or agency	0	100	11
2018	3 to 10 years in current department or agency	9	91	60
2018	11 to 20 years in current department or agency	15	85	58

Question 62d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	More than 20 years in current department or agency	0	100	11
2018	3 to 10 years in current department or agency	12	88	60

Question 62e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	More than 20 years in current department or agency	0	100	11
2018	3 to 10 years in current department or agency	13	87	60
2018	11 to 20 years in current department or agency	13	87	58

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	14	86	46
2018	11 to 20 years in current department or agency	11	89	58

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	21	79	46
2018	3 to 10 years in current department or agency	14	86	60
2018	11 to 20 years in current department or agency	7	93	58

Question 62h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	16	84	46
2018	3 to 10 years in current department or agency	12	88	60

Question 62i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	3 to 10 years in current department or agency	8	92	60
2018	11 to 20 years in current department or agency	15	85	58

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	3 to 10 years in current department or agency	26	74	60
2018	11 to 20 years in current department or agency	37	63	58

Question 62k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	11 to 20 years in current department or agency	17	83	58

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	3 to 10 years in current department or agency	58	42	60
2018	11 to 20 years in current department or agency	56	44	58

Question 62m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year	Demographic	No (%)	Total responses
2019	Less than 3 years in current department or agency	100	46
2018	Less than 3 years in current department or agency	100	31
2018	3 to 10 years in current department or agency	100	60

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	3 to 10 years in current department or agency	59	41	60
2018	11 to 20 years in current department or agency	60	40	58

Question 62o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	3 to 10 years in current department or agency	0	100	60

Question 62p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	3 to 10 years in current department or agency	7	93	60
2018	11 to 20 years in current department or agency	10	90	58

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	18	82	412
2019	3 to 10 years in current department or agency	21	79	454
2019	11 to 20 years in current department or agency	20	80	414
2019	More than 20 years in current department or agency	25	75	50

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	15	13	14	5	6	34	13	53	21	412
2019	3 to 10 years in current department or agency	9	12	18	13	10	30	7	34	38	455
2019	11 to 20 years in current department or agency	14	16	21	11	11	20	7	41	31	415
2019	More than 20 years in current department or agency	22	13	23	7	17	19	0	42	29	50
2018	Less than 3 years in current department or agency	16	10	16	4	2	38	14	53	14	320
2018	3 to 10 years in current department or agency	14	17	21	10	8	26	6	44	25	449
2018	11 to 20 years in current department or agency	9	19	23	14	10	22	3	38	32	343
2018	More than 20 years in current department or agency	23	17	22	5	12	19	2	51	21	38
2017	Less than 3 years in current department or agency	18	10	18	6	4	30	15	51	18	283
2017	3 to 10 years in current department or agency	14	18	15	8	11	28	6	49	29	614
2017	11 to 20 years in current department or agency	14	20	21	13	9	17	6	43	29	341
2017	More than 20 years in current department or agency	4	14	17	24	17	19	4	24	53	42
2014	Less than 3 years in current department or agency	12	12	19	6	8	33	10	43	24	288
2014	3 to 10 years in current department or agency	11	14	22	11	9	26	7	37	30	906
2014	11 to 20 years in current department or agency	10	17	20	13	9	26	6	39	32	264
2014	More than 20 years in current department or agency	8	16	38	15	10	7	6	27	29	28

Question 65. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	34	31	15	7	2	11	1	73	10	411
2019	3 to 10 years in current department or agency	25	33	17	9	7	9	1	64	18	456
2019	11 to 20 years in current department or agency	28	30	19	9	8	5	0	61	18	414
2019	More than 20 years in current department or agency	41	13	15	14	16	2	0	54	30	49
2018	Less than 3 years in current department or agency	37	28	16	2	3	14	1	76	6	320
2018	3 to 10 years in current department or agency	26	33	20	9	6	5	0	62	16	450
2018	11 to 20 years in current department or agency	21	36	19	11	7	6	0	61	19	341
2018	More than 20 years in current department or agency	30	35	15	5	12	3	0	67	17	38
2017	Less than 3 years in current department or agency	36	28	15	6	3	12	1	74	9	282
2017	3 to 10 years in current department or agency	26	31	19	6	9	8	1	62	17	614
2017	11 to 20 years in current department or agency	26	32	19	11	7	5	1	62	19	340
2017	More than 20 years in current department or agency	19	38	17	9	13	4	0	60	23	41
2014	Less than 3 years in current department or agency	25	22	19	9	6	16	3	58	18	288
2014	3 to 10 years in current department or agency	18	25	23	11	6	16	2	52	21	906
2014	11 to 20 years in current department or agency	18	29	20	13	8	11	1	54	23	264
2014	More than 20 years in current department or agency	12	36	25	10	7	7	3	53	19	28

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	6	94	414
2019	3 to 10 years in current department or agency	9	91	456
2019	11 to 20 years in current department or agency	8	92	415
2019	More than 20 years in current department or agency	14	86	50
2018	3 to 10 years in current department or agency	6	94	449
2018	11 to 20 years in current department or agency	9	91	343

Question 67a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	42	58	38
2019	11 to 20 years in current department or agency	44	56	32
2018	3 to 10 years in current department or agency	34	66	30
2018	11 to 20 years in current department or agency	34	66	30

Question 67b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	81	19	38
2019	11 to 20 years in current department or agency	75	25	32
2018	3 to 10 years in current department or agency	80	20	30

Question 67c. From whom did you experience discrimination on the job? Individuals working for me
Survey year	Demographic	No (%)	Total responses
2019	Less than 3 years in current department or agency	100	23
2019	11 to 20 years in current department or agency	100	32
2018	3 to 10 years in current department or agency	100	30

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2019	3 to 10 years in current department or agency	100	38
2019	11 to 20 years in current department or agency	100	32
2018	3 to 10 years in current department or agency	100	30
2018	11 to 20 years in current department or agency	100	30

Question 67f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	11 to 20 years in current department or agency	0	100	32
2018	11 to 20 years in current department or agency	0	100	30

Question 68a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	28	72	39
2018	3 to 10 years in current department or agency	21	79	30
2018	11 to 20 years in current department or agency	23	77	30

Question 68b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	11 to 20 years in current department or agency	18	82	30

Question 68c. Please indicate the type of discrimination you experienced. Colour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	16	84	39
2018	11 to 20 years in current department or agency	13	87	30

Question 68e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	21	79	39
2019	11 to 20 years in current department or agency	18	82	32
2018	3 to 10 years in current department or agency	32	68	30
2018	11 to 20 years in current department or agency	26	74	30

Question 68f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	27	73	39
2019	11 to 20 years in current department or agency	40	60	32
2018	3 to 10 years in current department or agency	18	82	30
2018	11 to 20 years in current department or agency	23	77	30

Question 68h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	No (%)	Total responses
2019	Less than 3 years in current department or agency	100	23
2019	11 to 20 years in current department or agency	100	32
2018	3 to 10 years in current department or agency	100	30
2018	11 to 20 years in current department or agency	100	30

Question 68j. Please indicate the type of discrimination you experienced. Family status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	24	76	23
2019	3 to 10 years in current department or agency	11	89	39
2018	3 to 10 years in current department or agency	19	81	30

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	No (%)	Total responses
2019	3 to 10 years in current department or agency	100	39
2019	11 to 20 years in current department or agency	100	32
2018	3 to 10 years in current department or agency	100	30
2018	11 to 20 years in current department or agency	100	30

Question 68l. Please indicate the type of discrimination you experienced. Disability
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	19	81	39
2019	11 to 20 years in current department or agency	21	79	32
2018	3 to 10 years in current department or agency	25	75	30
2018	11 to 20 years in current department or agency	19	81	30

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	No (%)	Total responses
2019	3 to 10 years in current department or agency	100	39
2019	11 to 20 years in current department or agency	100	32
2018	3 to 10 years in current department or agency	100	30

Question 68n. Please indicate the type of discrimination you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	23	77	39
2019	11 to 20 years in current department or agency	14	86	32
2018	3 to 10 years in current department or agency	18	82	30
2018	11 to 20 years in current department or agency	22	78	30

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	32	68	38
2019	11 to 20 years in current department or agency	26	74	32
2018	3 to 10 years in current department or agency	21	79	30
2018	11 to 20 years in current department or agency	39	61	30

Question 69b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	12	88	38
2018	11 to 20 years in current department or agency	15	85	30

Question 69c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	0	100	22
2019	11 to 20 years in current department or agency	0	100	32

Question 69d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	14	86	38
2018	3 to 10 years in current department or agency	22	78	30
2018	11 to 20 years in current department or agency	21	79	30

Question 69e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	0	100	22

Question 69f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	0	100	22
2018	3 to 10 years in current department or agency	0	100	30

Question 69h. What action(s) did you take to address the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	11 to 20 years in current department or agency	13	87	30

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	48	52	38
2019	11 to 20 years in current department or agency	48	52	32
2018	3 to 10 years in current department or agency	48	52	30
2018	11 to 20 years in current department or agency	44	56	30

Question 70b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	39	61	21

Question 70c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	3 to 10 years in current department or agency	0	100	30
2018	11 to 20 years in current department or agency	0	100	28

Question 70d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	3 to 10 years in current department or agency	0	100	30
2018	11 to 20 years in current department or agency	0	100	28

Question 70g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	24	76	21

Question 70i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	0	100	21

Question 70j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	3 to 10 years in current department or agency	22	78	30
2018	11 to 20 years in current department or agency	31	69	28

Question 70l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	3 to 10 years in current department or agency	65	35	30
2018	11 to 20 years in current department or agency	44	56	28

Question 70m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	0	100	21
2018	11 to 20 years in current department or agency	0	100	28

Question 70n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	3 to 10 years in current department or agency	60	40	30
2018	11 to 20 years in current department or agency	65	35	28

Question 70o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	0	100	21

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	8	92	413
2019	3 to 10 years in current department or agency	11	89	455
2019	11 to 20 years in current department or agency	8	92	415
2019	More than 20 years in current department or agency	16	84	49

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	16	12	15	4	1	38	14	59	10	410
2019	3 to 10 years in current department or agency	12	11	20	7	5	37	9	42	22	453
2019	11 to 20 years in current department or agency	16	16	25	5	3	28	7	49	13	413
2019	More than 20 years in current department or agency	29	8	22	6	12	24	0	49	23	50
2018	Less than 3 years in current department or agency	17	11	15	1	1	43	11	62	5	317
2018	3 to 10 years in current department or agency	14	17	21	4	2	36	5	52	12	449
2018	11 to 20 years in current department or agency	12	21	24	8	6	26	4	47	19	344
2018	More than 20 years in current department or agency	23	15	34	2	5	19	2	48	9	38
2017	Less than 3 years in current department or agency	22	8	15	2	1	43	9	63	6	283
2017	3 to 10 years in current department or agency	13	15	17	5	4	36	9	52	17	614
2017	11 to 20 years in current department or agency	17	15	25	5	3	29	7	49	12	340
2017	More than 20 years in current department or agency	14	13	23	11	2	28	9	43	21	42
2014	Less than 3 years in current department or agency	14	14	16	4	4	38	10	54	16	288
2014	3 to 10 years in current department or agency	11	14	24	4	3	36	7	45	12	906
2014	11 to 20 years in current department or agency	8	14	25	7	2	39	5	39	16	264
2014	More than 20 years in current department or agency	12	31	27	7	0	17	6	56	9	28

Question 73. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	35	29	16	3	0	15	1	77	4	409
2019	3 to 10 years in current department or agency	29	28	16	7	4	14	1	68	13	454
2019	11 to 20 years in current department or agency	30	32	21	4	3	9	0	69	8	414
2019	More than 20 years in current department or agency	40	16	17	11	7	9	0	62	20	49
2018	Less than 3 years in current department or agency	41	26	12	2	2	16	1	81	5	319
2018	3 to 10 years in current department or agency	26	33	21	6	2	12	0	68	9	449
2018	11 to 20 years in current department or agency	22	35	20	7	5	11	0	64	14	343
2018	More than 20 years in current department or agency	32	26	22	8	5	8	0	63	14	38
2017	Less than 3 years in current department or agency	42	25	9	3	1	19	1	84	5	282
2017	3 to 10 years in current department or agency	28	33	17	4	4	12	2	71	9	613
2017	11 to 20 years in current department or agency	31	29	21	5	2	10	1	68	8	341
2017	More than 20 years in current department or agency	19	42	12	9	4	14	0	70	15	42
2014	Less than 3 years in current department or agency	28	25	16	5	3	20	3	68	11	287
2014	3 to 10 years in current department or agency	20	28	22	5	2	21	2	63	9	904
2014	11 to 20 years in current department or agency	19	31	22	6	2	19	1	63	10	264
2014	More than 20 years in current department or agency	19	36	22	3	0	17	3	69	4	28

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	16	84	412
2019	3 to 10 years in current department or agency	20	80	455
2019	11 to 20 years in current department or agency	17	83	415
2019	More than 20 years in current department or agency	21	79	50
2017	Less than 3 years in current department or agency	12	88	283
2017	3 to 10 years in current department or agency	22	78	615
2017	11 to 20 years in current department or agency	21	79	341
2017	More than 20 years in current department or agency	23	77	41
2014	Less than 3 years in current department or agency	19	81	287
2014	3 to 10 years in current department or agency	19	81	905
2014	11 to 20 years in current department or agency	20	80	264
2014	More than 20 years in current department or agency	28	72	28

Question 80. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	78	22	68
2019	3 to 10 years in current department or agency	91	9	95
2019	11 to 20 years in current department or agency	80	20	72
2019	More than 20 years in current department or agency	70	30	12
2017	Less than 3 years in current department or agency	83	17	36
2017	3 to 10 years in current department or agency	83	17	141
2017	11 to 20 years in current department or agency	81	19	75
2017	More than 20 years in current department or agency	60	40	10
2014	Less than 3 years in current department or agency	80	20	54
2014	3 to 10 years in current department or agency	78	22	173
2014	11 to 20 years in current department or agency	76	24	52

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	3 to 10 years in current department or agency	51	30	8	7	4	0	0	81	11	86
2019	11 to 20 years in current department or agency	44	34	6	12	4	0	0	78	16	56
2017	Less than 3 years in current department or agency	45	31	0	9	3	3	9	87	13	30
2017	3 to 10 years in current department or agency	58	27	6	5	3	0	0	85	9	117
2017	11 to 20 years in current department or agency	64	22	8	2	2	2	0	88	4	62
2014	Less than 3 years in current department or agency	52	32	4	4	5	0	2	86	10	43
2014	3 to 10 years in current department or agency	49	32	7	8	3	0	0	82	11	136
2014	11 to 20 years in current department or agency	55	38	2	3	2	0	0	92	5	40

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Workplace well-being

A psychologically healthy workplace

Question 30. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	69	22	4	2	3	0	92	4	411
2019	3 to 10 years in current department or agency	60	21	11	3	4	1	82	6	456
2019	11 to 20 years in current department or agency	61	19	8	4	6	1	82	10	416
2019	More than 20 years in current department or agency	57	18	10	2	7	6	80	9	50
2018	Less than 3 years in current department or agency	70	19	5	3	2	1	90	5	311
2018	3 to 10 years in current department or agency	57	25	8	3	6	0	83	9	447
2018	11 to 20 years in current department or agency	51	26	10	6	6	0	77	12	341
2018	More than 20 years in current department or agency	52	21	7	11	7	3	75	18	39
2017	Less than 3 years in current department or agency	69	20	6	3	1	1	90	4	283
2017	3 to 10 years in current department or agency	58	22	10	4	5	1	81	9	612
2017	11 to 20 years in current department or agency	62	21	9	3	5	0	83	8	340
2017	More than 20 years in current department or agency	44	26	14	5	9	2	71	15	42

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	26	50	10	5	4	3	2	80	10	70
2019	3 to 10 years in current department or agency	24	49	14	11	1	1	1	74	12	144
2019	11 to 20 years in current department or agency	29	45	10	11	3	2	1	76	14	166
2019	More than 20 years in current department or agency	11	65	8	9	0	0	6	82	10	19

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	39	42	10	6	2	2	0	82	8	410
2019	3 to 10 years in current department or agency	34	42	13	7	3	1	0	76	11	453
2019	11 to 20 years in current department or agency	37	43	10	7	2	1	0	81	9	414
2019	More than 20 years in current department or agency	45	29	18	6	0	2	0	76	6	50
2018	Less than 3 years in current department or agency	48	33	9	5	3	2	0	82	9	319
2018	3 to 10 years in current department or agency	34	45	12	7	1	0	0	79	9	448
2018	11 to 20 years in current department or agency	37	44	10	5	3	1	0	82	8	343
2018	More than 20 years in current department or agency	31	43	5	14	5	2	0	77	19	39
2017	Less than 3 years in current department or agency	37	36	13	8	4	1	1	74	12	282
2017	3 to 10 years in current department or agency	32	44	9	8	4	2	0	78	13	613
2017	11 to 20 years in current department or agency	32	47	10	7	1	2	0	81	9	341
2017	More than 20 years in current department or agency	31	49	4	6	7	2	0	82	14	41

Question 78. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	32	36	14	12	4	1	0	69	17	413
2019	3 to 10 years in current department or agency	25	39	16	12	8	0	0	64	20	450
2019	11 to 20 years in current department or agency	18	38	19	12	10	2	0	57	23	416
2019	More than 20 years in current department or agency	18	43	9	14	16	0	0	61	30	50
2018	Less than 3 years in current department or agency	38	35	13	9	3	1	0	74	13	320
2018	3 to 10 years in current department or agency	21	38	17	16	8	1	0	59	24	448
2018	11 to 20 years in current department or agency	14	43	16	15	10	2	0	59	25	345
2018	More than 20 years in current department or agency	21	17	27	23	11	0	0	38	34	39
2017	Less than 3 years in current department or agency	30	38	10	14	5	2	1	70	20	283
2017	3 to 10 years in current department or agency	16	43	14	17	10	1	0	60	27	614
2017	11 to 20 years in current department or agency	18	41	13	19	9	1	0	59	28	340
2017	More than 20 years in current department or agency	4	41	27	12	15	0	0	46	27	42

Work-related stress

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	15	28	27	16	13	0	1	43	30	411
2019	3 to 10 years in current department or agency	18	27	21	15	18	0	1	45	33	454
2019	11 to 20 years in current department or agency	18	30	23	13	14	1	2	49	27	414
2019	More than 20 years in current department or agency	32	26	17	7	16	0	2	59	23	49
2018	Less than 3 years in current department or agency	15	22	29	15	17	1	1	38	32	319
2018	3 to 10 years in current department or agency	14	28	21	15	21	0	1	42	36	450
2018	11 to 20 years in current department or agency	17	21	25	15	20	0	2	39	35	343
2018	More than 20 years in current department or agency	21	34	28	8	7	0	3	56	15	39
2017	Less than 3 years in current department or agency	16	21	20	18	23	1	1	38	42	282
2017	3 to 10 years in current department or agency	17	26	20	14	21	0	2	44	36	614
2017	11 to 20 years in current department or agency	22	24	22	12	17	1	2	47	30	341
2017	More than 20 years in current department or agency	33	23	14	16	10	2	2	58	27	41

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	18	35	29	11	7	0	53	18	412
2019	3 to 10 years in current department or agency	15	30	26	17	12	0	45	29	455
2019	11 to 20 years in current department or agency	12	28	30	16	13	1	41	29	414
2019	More than 20 years in current department or agency	25	31	17	18	9	0	56	27	50
2018	Less than 3 years in current department or agency	28	28	27	11	5	0	56	16	320
2018	3 to 10 years in current department or agency	13	26	29	19	13	0	39	32	451
2018	11 to 20 years in current department or agency	12	24	30	20	14	0	36	34	343
2018	More than 20 years in current department or agency	8	20	42	16	15	0	27	31	39
2017	Less than 3 years in current department or agency	29	27	26	11	7	1	57	17	283
2017	3 to 10 years in current department or agency	16	30	23	17	12	1	47	30	613
2017	11 to 20 years in current department or agency	14	29	25	16	14	1	45	30	339
2017	More than 20 years in current department or agency	14	35	20	21	10	0	49	31	42

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	27	33	23	11	5	1	60	16	408
2019	3 to 10 years in current department or agency	21	38	20	12	8	1	59	21	452
2019	11 to 20 years in current department or agency	17	34	27	12	9	1	52	21	413
2019	More than 20 years in current department or agency	28	41	16	12	3	0	69	16	49
2018	Less than 3 years in current department or agency	42	30	16	8	3	1	72	11	319
2018	3 to 10 years in current department or agency	19	31	25	15	9	1	51	24	446
2018	11 to 20 years in current department or agency	16	30	30	16	7	2	47	23	341
2018	More than 20 years in current department or agency	11	33	38	7	11	0	44	18	38
2017	Less than 3 years in current department or agency	43	23	18	10	5	1	66	15	283
2017	3 to 10 years in current department or agency	20	34	22	14	8	2	54	23	613
2017	11 to 20 years in current department or agency	18	29	26	17	10	1	47	27	339
2017	More than 20 years in current department or agency	20	21	43	12	4	0	41	16	42

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	24	31	23	12	9	0	0	55	21	411
2019	3 to 10 years in current department or agency	16	29	21	15	17	1	1	46	33	452
2019	11 to 20 years in current department or agency	15	22	22	19	20	0	1	38	40	412
2019	More than 20 years in current department or agency	18	30	16	26	9	0	0	48	36	49
2018	Less than 3 years in current department or agency	33	27	20	11	7	1	2	61	19	319
2018	3 to 10 years in current department or agency	14	21	27	21	15	1	2	36	37	449
2018	11 to 20 years in current department or agency	12	25	23	20	19	0	1	37	40	340
2018	More than 20 years in current department or agency	5	19	32	24	20	0	0	24	44	39
2017	Less than 3 years in current department or agency	29	25	22	13	10	0	1	55	23	283
2017	3 to 10 years in current department or agency	16	24	25	18	15	0	2	41	34	614
2017	11 to 20 years in current department or agency	14	22	25	20	18	1	1	36	38	339
2017	More than 20 years in current department or agency	11	23	25	24	17	0	0	34	41	42

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	51	27	11	5	3	1	2	81	8	408
2019	3 to 10 years in current department or agency	44	28	12	7	6	0	4	75	13	448
2019	11 to 20 years in current department or agency	43	27	15	6	5	0	3	72	12	411
2019	More than 20 years in current department or agency	42	22	15	10	4	0	7	69	15	49
2018	Less than 3 years in current department or agency	59	20	10	3	3	1	5	83	7	319
2018	3 to 10 years in current department or agency	39	28	15	8	5	0	5	71	13	449
2018	11 to 20 years in current department or agency	38	26	14	10	7	0	6	67	18	337
2018	More than 20 years in current department or agency	21	44	21	7	5	0	2	66	12	39
2017	Less than 3 years in current department or agency	52	22	9	6	5	1	5	79	11	282
2017	3 to 10 years in current department or agency	39	29	15	4	6	0	7	73	11	612
2017	11 to 20 years in current department or agency	38	29	16	8	5	1	3	69	14	340
2017	More than 20 years in current department or agency	39	15	17	17	5	2	5	58	23	42

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	32	32	19	9	8	0	0	63	18	411
2019	3 to 10 years in current department or agency	26	29	20	16	9	0	0	55	25	453
2019	11 to 20 years in current department or agency	24	31	25	11	8	0	1	56	19	412
2019	More than 20 years in current department or agency	32	31	18	13	6	0	0	63	19	50
2018	Less than 3 years in current department or agency	38	28	19	8	5	1	1	68	13	318
2018	3 to 10 years in current department or agency	23	28	25	13	10	0	1	52	23	448
2018	11 to 20 years in current department or agency	21	30	22	14	13	0	1	51	27	341
2018	More than 20 years in current department or agency	16	12	47	15	11	0	0	27	26	39
2017	Less than 3 years in current department or agency	32	33	18	11	5	0	0	65	16	283
2017	3 to 10 years in current department or agency	24	29	23	14	9	0	1	54	23	610
2017	11 to 20 years in current department or agency	22	31	25	12	9	0	1	53	21	337
2017	More than 20 years in current department or agency	16	32	29	9	13	2	0	48	22	42

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	34	35	20	8	2	0	0	69	11	412
2019	3 to 10 years in current department or agency	22	35	24	12	7	1	0	57	19	455
2019	11 to 20 years in current department or agency	20	38	21	12	7	1	1	59	19	411
2019	More than 20 years in current department or agency	28	27	18	17	9	0	0	55	27	49
2018	Less than 3 years in current department or agency	37	31	22	6	3	1	1	69	9	319
2018	3 to 10 years in current department or agency	17	33	28	12	9	1	1	50	21	446
2018	11 to 20 years in current department or agency	12	40	25	13	8	0	1	53	22	342
2018	More than 20 years in current department or agency	21	21	18	28	12	0	0	42	41	39
2017	Less than 3 years in current department or agency	32	31	19	12	5	1	1	64	17	283
2017	3 to 10 years in current department or agency	20	31	23	15	8	0	1	53	24	610
2017	11 to 20 years in current department or agency	18	33	25	16	7	1	1	52	23	337
2017	More than 20 years in current department or agency	9	22	34	18	14	2	1	32	33	41

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	28	35	22	11	4	0	0	63	15	410
2019	3 to 10 years in current department or agency	18	36	24	12	8	1	1	55	21	454
2019	11 to 20 years in current department or agency	17	36	26	12	7	0	1	54	20	411
2019	More than 20 years in current department or agency	25	38	19	15	3	0	0	63	19	48
2018	Less than 3 years in current department or agency	32	31	25	8	2	0	1	64	10	318
2018	3 to 10 years in current department or agency	16	32	30	13	8	0	1	48	21	449
2018	11 to 20 years in current department or agency	12	34	29	13	10	1	1	47	23	341
2018	More than 20 years in current department or agency	10	25	34	17	15	0	0	35	31	39
2017	Less than 3 years in current department or agency	32	32	21	9	6	0	0	64	14	283
2017	3 to 10 years in current department or agency	16	33	25	16	8	1	1	50	25	611
2017	11 to 20 years in current department or agency	14	30	28	18	9	0	1	44	27	338
2017	More than 20 years in current department or agency	10	32	20	15	20	0	3	43	36	41

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	28	30	23	11	8	0	0	58	19	410
2019	3 to 10 years in current department or agency	22	32	22	14	9	0	1	54	23	452
2019	11 to 20 years in current department or agency	24	33	20	11	11	0	0	57	23	411
2019	More than 20 years in current department or agency	32	21	18	17	12	0	0	53	29	49
2018	Less than 3 years in current department or agency	29	29	26	8	7	0	1	58	16	319
2018	3 to 10 years in current department or agency	23	30	26	11	9	0	1	53	21	450
2018	11 to 20 years in current department or agency	20	29	28	12	9	0	2	50	22	341
2018	More than 20 years in current department or agency	19	24	25	20	13	0	0	43	32	38
2017	Less than 3 years in current department or agency	34	27	19	11	8	0	0	61	20	282
2017	3 to 10 years in current department or agency	25	29	20	16	9	0	1	55	25	610
2017	11 to 20 years in current department or agency	21	32	21	13	11	1	1	55	24	338
2017	More than 20 years in current department or agency	20	15	22	22	21	0	0	34	44	41

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	51	29	11	5	3	1	0	80	9	411
2019	3 to 10 years in current department or agency	38	25	17	10	8	0	2	64	19	453
2019	11 to 20 years in current department or agency	34	29	16	11	9	1	1	63	20	411
2019	More than 20 years in current department or agency	44	25	13	15	3	0	0	69	18	48

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	36	36	19	7	2	0	0	72	10	411
2019	3 to 10 years in current department or agency	34	33	14	11	5	1	2	69	17	454
2019	11 to 20 years in current department or agency	28	33	21	11	6	0	1	62	16	407
2019	More than 20 years in current department or agency	32	34	14	16	2	0	3	67	18	49
2018	Less than 3 years in current department or agency	37	33	20	8	2	1	1	70	10	317
2018	3 to 10 years in current department or agency	29	30	24	9	5	1	1	61	14	450
2018	11 to 20 years in current department or agency	22	30	28	11	6	0	2	53	18	342
2018	More than 20 years in current department or agency	19	27	33	13	8	0	0	46	21	39
2017	Less than 3 years in current department or agency	41	32	17	7	3	0	0	73	10	281
2017	3 to 10 years in current department or agency	30	31	21	10	4	1	2	63	15	612
2017	11 to 20 years in current department or agency	26	31	21	12	7	1	2	59	20	338
2017	More than 20 years in current department or agency	15	23	35	17	7	2	0	39	25	42

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	53	27	11	6	2	1	81	8	411
2019	3 to 10 years in current department or agency	47	28	14	6	4	2	77	9	451
2019	11 to 20 years in current department or agency	49	25	15	5	5	1	75	10	411
2019	More than 20 years in current department or agency	51	26	14	6	3	0	78	8	49
2018	Less than 3 years in current department or agency	55	22	11	7	4	2	79	11	318
2018	3 to 10 years in current department or agency	46	25	15	8	6	1	71	14	444
2018	11 to 20 years in current department or agency	45	26	15	4	7	2	73	12	338
2018	More than 20 years in current department or agency	47	26	13	10	5	0	72	15	39
2017	Less than 3 years in current department or agency	56	24	13	3	3	1	81	6	283
2017	3 to 10 years in current department or agency	45	27	15	7	4	2	74	11	614
2017	11 to 20 years in current department or agency	46	29	15	5	3	3	77	8	338
2017	More than 20 years in current department or agency	53	19	14	8	5	0	72	13	42

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	76	13	5	1	1	0	4	93	2	408
2019	3 to 10 years in current department or agency	70	12	6	2	3	1	7	88	6	447
2019	11 to 20 years in current department or agency	68	15	6	3	2	0	6	89	5	409
2019	More than 20 years in current department or agency	70	14	10	3	3	0	0	84	7	48
2018	Less than 3 years in current department or agency	75	12	4	4	1	0	3	90	6	319
2018	3 to 10 years in current department or agency	68	15	7	2	2	1	4	87	5	448
2018	11 to 20 years in current department or agency	70	14	8	2	2	0	3	87	5	342
2018	More than 20 years in current department or agency	59	21	13	0	2	0	5	84	2	39

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	77	11	4	2	3	0	2	91	5	411
2019	3 to 10 years in current department or agency	67	14	7	4	3	1	3	85	8	455
2019	11 to 20 years in current department or agency	65	13	8	5	5	1	3	81	10	412
2019	More than 20 years in current department or agency	65	9	13	5	5	0	3	76	11	49
2018	Less than 3 years in current department or agency	79	10	4	4	2	0	2	91	5	319
2018	3 to 10 years in current department or agency	65	15	5	6	4	1	4	85	11	447
2018	11 to 20 years in current department or agency	60	14	10	4	8	1	4	78	12	340
2018	More than 20 years in current department or agency	59	15	5	5	11	0	5	77	18	39
2017	Less than 3 years in current department or agency	80	8	3	4	2	0	3	91	6	282
2017	3 to 10 years in current department or agency	69	14	6	3	4	1	3	86	8	614
2017	11 to 20 years in current department or agency	68	16	5	4	4	1	2	87	8	341
2017	More than 20 years in current department or agency	57	16	8	13	4	0	2	75	17	42

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	63	25	8	3	1	0	1	89	4	410
2019	3 to 10 years in current department or agency	50	30	11	5	3	0	1	81	8	454
2019	11 to 20 years in current department or agency	48	32	10	5	3	1	1	82	8	410
2019	More than 20 years in current department or agency	54	25	9	6	4	0	2	81	10	49
2018	Less than 3 years in current department or agency	63	20	12	2	3	0	1	83	5	319
2018	3 to 10 years in current department or agency	52	29	11	4	2	0	2	82	6	447
2018	11 to 20 years in current department or agency	43	32	11	7	5	0	2	77	12	344
2018	More than 20 years in current department or agency	60	22	7	5	6	0	0	82	11	37
2017	Less than 3 years in current department or agency	70	20	4	2	2	0	3	92	4	283
2017	3 to 10 years in current department or agency	51	28	13	4	1	0	2	81	6	611
2017	11 to 20 years in current department or agency	44	37	8	6	2	0	2	83	8	339
2017	More than 20 years in current department or agency	59	30	3	6	0	0	2	91	6	42

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	62	20	9	5	2	1	0	83	8	410
2019	3 to 10 years in current department or agency	51	22	12	8	5	0	1	74	13	452
2019	11 to 20 years in current department or agency	47	24	12	9	7	0	1	72	16	408
2019	More than 20 years in current department or agency	61	13	10	5	9	0	2	75	15	49
2018	Less than 3 years in current department or agency	64	17	11	4	3	0	1	82	7	317
2018	3 to 10 years in current department or agency	43	27	15	7	7	0	2	71	14	449
2018	11 to 20 years in current department or agency	42	23	14	8	10	0	1	66	19	344
2018	More than 20 years in current department or agency	37	20	15	13	15	0	0	57	28	39
2017	Less than 3 years in current department or agency	70	11	9	4	4	0	2	84	8	283
2017	3 to 10 years in current department or agency	50	25	11	8	5	0	1	76	13	612
2017	11 to 20 years in current department or agency	49	25	13	6	5	0	2	75	11	341
2017	More than 20 years in current department or agency	58	14	7	16	5	0	0	72	21	42

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	61	13	3	1	1	21	94	2	408
2019	3 to 10 years in current department or agency	51	15	6	2	1	25	88	4	450
2019	11 to 20 years in current department or agency	51	17	5	3	1	22	89	5	408
2019	More than 20 years in current department or agency	50	17	4	4	4	21	85	11	48
2018	Less than 3 years in current department or agency	55	9	4	1	2	29	91	4	316
2018	3 to 10 years in current department or agency	48	14	6	1	1	31	90	2	444
2018	11 to 20 years in current department or agency	42	21	7	3	2	25	85	6	344
2018	More than 20 years in current department or agency	47	8	11	0	0	34	84	0	39
2017	Less than 3 years in current department or agency	67	9	3	2	1	18	93	3	282
2017	3 to 10 years in current department or agency	51	15	5	2	1	26	89	4	613
2017	11 to 20 years in current department or agency	48	20	6	2	1	23	89	4	340
2017	More than 20 years in current department or agency	41	17	6	4	0	31	85	6	42

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	74	16	5	1	1	1	3	94	1	409
2019	3 to 10 years in current department or agency	67	19	8	1	1	0	4	89	2	453
2019	11 to 20 years in current department or agency	65	21	6	2	1	0	6	91	3	409
2019	More than 20 years in current department or agency	75	17	2	0	2	0	5	97	2	49
2018	Less than 3 years in current department or agency	68	17	8	0	1	0	6	90	2	317
2018	3 to 10 years in current department or agency	61	21	7	2	2	0	7	89	3	448
2018	11 to 20 years in current department or agency	59	24	9	3	2	0	3	86	5	342
2018	More than 20 years in current department or agency	60	25	7	3	0	0	6	90	3	39
2017	Less than 3 years in current department or agency	76	14	3	2	0	0	5	95	2	282
2017	3 to 10 years in current department or agency	65	18	6	2	1	0	8	91	3	613
2017	11 to 20 years in current department or agency	64	23	5	2	1	0	5	91	4	339
2017	More than 20 years in current department or agency	76	14	6	0	0	2	3	94	0	42

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	65	13	9	5	5	0	2	80	11	410
2019	3 to 10 years in current department or agency	69	16	6	2	5	0	3	87	6	454
2019	11 to 20 years in current department or agency	71	15	4	3	3	1	4	90	6	412
2019	More than 20 years in current department or agency	82	9	2	0	3	0	5	95	3	49
2018	Less than 3 years in current department or agency	59	15	7	7	10	0	1	75	18	319
2018	3 to 10 years in current department or agency	66	17	5	4	3	0	4	87	7	449
2018	11 to 20 years in current department or agency	71	17	3	2	5	0	3	90	7	342
2018	More than 20 years in current department or agency	81	10	0	7	0	0	3	93	7	39
2017	Less than 3 years in current department or agency	59	11	10	6	10	0	3	73	17	282
2017	3 to 10 years in current department or agency	64	17	6	4	3	0	5	86	7	615
2017	11 to 20 years in current department or agency	70	17	4	3	3	0	4	90	6	338
2017	More than 20 years in current department or agency	70	15	4	0	2	2	7	93	2	42

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	47	30	17	2	3	0	1	78	5	410
2019	3 to 10 years in current department or agency	50	30	12	3	3	0	2	82	6	452
2019	11 to 20 years in current department or agency	48	29	12	6	1	1	3	80	7	408
2019	More than 20 years in current department or agency	50	31	15	4	0	0	0	81	4	49
2018	Less than 3 years in current department or agency	50	30	12	6	1	0	1	80	7	319
2018	3 to 10 years in current department or agency	48	28	15	4	2	0	3	78	6	447
2018	11 to 20 years in current department or agency	40	34	17	4	3	1	2	76	7	343
2018	More than 20 years in current department or agency	51	33	12	2	2	0	0	83	4	39
2017	Less than 3 years in current department or agency	58	26	9	3	2	0	2	86	5	281
2017	3 to 10 years in current department or agency	50	27	13	4	2	1	3	80	6	615
2017	11 to 20 years in current department or agency	47	29	13	4	3	0	3	79	7	336
2017	More than 20 years in current department or agency	61	19	8	4	2	2	5	85	7	42

Question 75. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	13	45	28	10	3	0	0	59	13	412
2019	3 to 10 years in current department or agency	11	36	36	11	5	0	0	47	17	455
2019	11 to 20 years in current department or agency	11	33	38	15	4	0	0	44	18	415
2019	More than 20 years in current department or agency	16	33	34	14	3	0	0	49	17	50
2018	Less than 3 years in current department or agency	15	42	34	9	1	0	0	57	10	318
2018	3 to 10 years in current department or agency	10	28	39	17	6	0	0	39	23	451
2018	11 to 20 years in current department or agency	8	27	40	21	4	0	0	34	26	343
2018	More than 20 years in current department or agency	8	16	50	18	9	0	0	23	27	39
2017	Less than 3 years in current department or agency	14	37	33	13	3	0	0	51	16	283
2017	3 to 10 years in current department or agency	8	32	40	14	6	0	0	40	20	615
2017	11 to 20 years in current department or agency	8	29	42	14	6	1	1	37	20	341
2017	More than 20 years in current department or agency	5	32	33	24	6	0	0	37	30	42

Question 76. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	8	14	37	31	10	0	0	41	22	412
2019	3 to 10 years in current department or agency	10	18	42	23	8	0	0	30	28	450
2019	11 to 20 years in current department or agency	12	21	41	18	8	0	0	25	33	411
2019	More than 20 years in current department or agency	3	18	46	20	12	0	0	32	22	48
2018	Less than 3 years in current department or agency	5	13	37	30	15	0	1	45	18	309
2018	3 to 10 years in current department or agency	12	20	41	19	8	0	0	27	32	445
2018	11 to 20 years in current department or agency	9	29	42	13	5	1	0	19	38	340
2018	More than 20 years in current department or agency	12	44	34	8	2	0	0	10	56	38
2017	Less than 3 years in current department or agency	6	16	34	31	14	0	0	45	22	283
2017	3 to 10 years in current department or agency	9	19	42	24	6	0	0	30	28	614
2017	11 to 20 years in current department or agency	8	22	45	18	5	1	1	24	31	339
2017	More than 20 years in current department or agency	9	23	51	14	3	0	0	17	32	41

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Compensation

Pay or other compensation issues

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	13	32	27	16	11	1	0	13	87	410
2019	3 to 10 years in current department or agency	19	31	23	14	12	1	0	20	80	453
2019	11 to 20 years in current department or agency	25	33	22	13	7	2	0	25	75	413
2019	More than 20 years in current department or agency	30	34	22	3	11	0	0	30	70	50
2018	Less than 3 years in current department or agency	19	22	31	14	11	2	2	20	80	319
2018	3 to 10 years in current department or agency	22	28	24	9	14	2	1	22	78	451
2018	11 to 20 years in current department or agency	27	30	21	9	11	2	0	27	73	344
2018	More than 20 years in current department or agency	40	24	27	5	4	0	0	40	60	39
2017	Less than 3 years in current department or agency	17	24	21	12	23	2	1	17	83	283
2017	3 to 10 years in current department or agency	26	25	21	10	15	3	0	26	74	613
2017	11 to 20 years in current department or agency	34	25	19	9	8	4	1	36	64	340
2017	More than 20 years in current department or agency	41	24	12	9	10	2	2	43	57	42

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	70	30	351
2019	3 to 10 years in current department or agency	61	39	352
2019	11 to 20 years in current department or agency	54	46	300
2019	More than 20 years in current department or agency	48	52	35

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 84. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	39	61	345
2019	3 to 10 years in current department or agency	36	64	345
2019	11 to 20 years in current department or agency	39	61	292
2019	More than 20 years in current department or agency	38	62	33
2018	Less than 3 years in current department or agency	34	66	244
2018	3 to 10 years in current department or agency	24	76	334
2018	11 to 20 years in current department or agency	24	76	245
2018	More than 20 years in current department or agency	21	79	24

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	35	23	19	8	9	1	5	61	18	405
2019	3 to 10 years in current department or agency	29	22	18	13	11	0	6	55	26	447
2019	11 to 20 years in current department or agency	33	16	14	13	16	0	8	53	32	411
2019	More than 20 years in current department or agency	45	19	8	11	15	0	2	66	27	49
2018	Less than 3 years in current department or agency	31	26	14	8	7	3	11	67	17	320
2018	3 to 10 years in current department or agency	32	14	16	13	15	2	7	51	31	450
2018	11 to 20 years in current department or agency	37	15	13	11	16	1	7	56	29	344
2018	More than 20 years in current department or agency	46	13	22	5	12	0	2	61	17	39

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	13	25	16	19	19	2	6	41	41	345
2019	3 to 10 years in current department or agency	9	21	21	21	20	3	6	33	44	346
2019	11 to 20 years in current department or agency	14	23	19	20	16	1	8	40	39	295
2019	More than 20 years in current department or agency	6	17	17	29	25	0	6	24	57	34
2018	Less than 3 years in current department or agency	16	26	16	19	17	1	5	45	38	243
2018	3 to 10 years in current department or agency	7	23	16	21	25	1	7	32	50	337
2018	11 to 20 years in current department or agency	7	26	16	15	28	1	7	35	48	243
2018	More than 20 years in current department or agency	0	24	24	23	20	9	0	26	47	23
2017	Less than 3 years in current department or agency	16	19	15	15	23	2	9	40	43	233
2017	3 to 10 years in current department or agency	10	21	17	19	26	2	6	34	48	440
2017	11 to 20 years in current department or agency	11	21	18	18	20	2	10	36	43	208
2017	More than 20 years in current department or agency	13	13	13	14	43	0	4	27	60	22

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	6	14	14	25	33	3	5	22	63	345
2019	3 to 10 years in current department or agency	3	12	15	25	39	2	4	16	68	347
2019	11 to 20 years in current department or agency	5	13	15	21	36	2	8	20	63	295
2019	More than 20 years in current department or agency	0	8	24	19	37	0	12	9	64	34
2018	Less than 3 years in current department or agency	4	13	12	27	39	1	4	18	69	242
2018	3 to 10 years in current department or agency	2	7	13	22	50	3	3	9	77	338
2018	11 to 20 years in current department or agency	3	9	10	19	51	2	5	13	76	246
2018	More than 20 years in current department or agency	0	10	24	16	37	8	5	11	61	23
2017	Less than 3 years in current department or agency	4	6	9	23	53	2	4	11	79	233
2017	3 to 10 years in current department or agency	2	7	8	20	58	2	3	9	82	440
2017	11 to 20 years in current department or agency	1	9	14	20	45	3	9	11	73	208
2017	More than 20 years in current department or agency	4	9	15	11	59	0	3	13	72	23

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Date modified:: 2019-03-01

2019 Public Service Employee Survey Results by Theme for Public Health Agency of Canada by Question 97. In total, how many years have you been working in your current department or agency?

Table of Contents

Employee engagement

Question 7. I get a sense of satisfaction from my work.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 16. Overall, I like my job.

Question 51. I would recommend my department or agency as a great place to work.

Question 52. I am satisfied with my department or agency.

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 26. I can count on my immediate supervisor to keep his or her promises.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 31. I am satisfied with the quality of supervision I receive.

Senior management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Question 35. I have confidence in the senior management of my department or agency.

Question 36. Senior management in my department or agency makes effective and timely decisions.

Question 37. Essential information flows effectively from senior management to staff.

Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Job fit and development

Question 4. I get the training I need to do my job.

Question 44. My department or agency does a good job of supporting employee career development.

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.

Question 17. I can complete my assigned workload during my regular working hours.

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Mobility and retention

Question 54. Do you intend to leave your current position in the next two years?

Question 55. Please indicate your reason for leaving.

Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Question 40. I feel that change is managed well in my department or agency.

Respectful workplace

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Question 22. In my work unit, individuals behave in a respectful manner.

Question 23. The people I work with value my ideas and opinions.

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 49. My department or agency implements activities and practices that support a diverse workplace.

Question 50. Overall, my department or agency treats me with respect.

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.