2019 Public Service Employee Survey Results by Theme for Office of the Secretary to the Governor General by Question 112. What is your sexual orientation?

The results of the 2019 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 44 42 4 5 3 3 0 88 8 92
2019 Prefer not to answer 38 38 8 13 4 0 0 75 17 24
2018 Heterosexual 41 42 6 5 5 0 0 84 10 82
2018 Prefer not to answer 40 27 10 3 13 0 6 71 18 23

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 40 38 5 8 9 0 0 78 17 91
2019 Prefer not to answer 42 29 17 4 8 0 0 71 13 24
2018 Heterosexual 29 38 17 7 9 0 0 66 17 83
2018 Prefer not to answer 27 47 7 10 3 0 6 79 14 23

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 60 31 5 3 2 0 0 91 5 90
2019 Prefer not to answer 67 21 4 4 4 0 0 88 8 24
2018 Heterosexual 58 36 4 2 1 0 0 93 3 82
2018 Prefer not to answer 44 36 7 3 10 0 0 80 13 23

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 50 33 8 3 6 0 0 83 9 91
2019 Prefer not to answer 57 26 9 4 4 0 0 83 9 23
2018 Heterosexual 42 43 6 3 6 0 0 84 9 83
2018 Prefer not to answer 30 40 7 16 7 0 0 70 23 23

Question 51. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 41 29 11 10 9 0 0 70 19 92
2019 Prefer not to answer 38 25 8 25 4 0 0 63 29 24
2018 Heterosexual 34 30 18 8 9 0 1 65 17 83
2018 Prefer not to answer 29 14 26 23 7 0 0 43 30 23

Question 52. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 39 31 14 11 5 0 0 70 16 91
2019 Prefer not to answer 38 21 13 25 4 0 0 58 29 24
2018 Heterosexual 29 33 21 7 9 1 0 63 16 83
2018 Prefer not to answer 26 20 26 20 7 0 0 46 27 23

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 40 32 13 10 5 1 0 72 15 92
2019 Prefer not to answer 33 33 21 13 0 0 0 67 13 24
2018 Heterosexual 42 25 14 6 11 2 2 69 17 83
2018 Prefer not to answer 14 31 26 10 14 6 0 48 25 23
Top of Page

Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 52 22 15 7 2 1 1 76 9 92
2019 Prefer not to answer 50 29 13 4 4 0 0 79 8 24

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 57 27 9 1 3 3 0 87 4 92
2019 Prefer not to answer 46 25 25 0 4 0 0 71 4 24
2018 Heterosexual 53 26 10 6 4 0 1 80 10 83
2018 Prefer not to answer 47 14 0 14 18 7 0 66 34 22

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 45 38 7 7 4 0 0 83 11 92
2019 Prefer not to answer 38 25 25 8 4 0 0 63 13 24
2018 Heterosexual 52 23 12 5 7 0 1 75 13 82
2018 Prefer not to answer 40 36 4 10 10 0 0 75 21 22

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 54 29 7 4 7 0 0 83 10 92
2019 Prefer not to answer 33 46 17 4 0 0 0 79 4 24
2018 Heterosexual 56 18 15 5 5 0 1 75 10 83
2018 Prefer not to answer 39 22 4 4 25 7 0 66 30 22

Senior management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 29 24 13 20 13 0 1 53 33 92
2019 Prefer not to answer 17 17 13 25 17 13 0 38 48 24
2018 Heterosexual 22 31 18 16 10 3 0 54 28 82
2018 Prefer not to answer 20 10 13 24 17 16 0 35 49 23

Question 35. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 28 21 13 18 18 1 1 50 37 91
2019 Prefer not to answer 17 17 17 25 17 8 0 36 45 24
2018 Heterosexual 17 29 22 13 18 1 0 46 31 83
2018 Prefer not to answer 7 36 7 27 17 6 0 46 47 23

Question 36. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 23 15 15 15 29 2 1 39 46 92
2019 Prefer not to answer 17 4 21 33 21 4 0 22 57 24
2018 Heterosexual 12 28 15 20 24 1 0 40 45 83
2018 Prefer not to answer 3 7 23 23 31 13 0 12 62 23

Question 37. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 19 13 18 25 21 2 1 34 47 92
2019 Prefer not to answer 8 8 29 21 25 8 0 18 50 24
2018 Heterosexual 12 21 17 25 25 0 0 33 50 83
2018 Prefer not to answer 0 14 28 21 29 7 0 15 54 22
Top of Page

Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 39 34 8 14 4 0 0 73 19 92
2019 Prefer not to answer 33 46 13 8 0 0 0 79 8 24
2018 Heterosexual 24 37 17 14 8 0 0 61 22 83
2018 Prefer not to answer 20 50 23 3 3 0 0 70 7 23

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 34 39 12 9 6 0 0 73 16 91
2019 Prefer not to answer 38 42 13 4 4 0 0 79 8 24
2018 Heterosexual 32 37 16 4 9 0 1 70 14 83
2018 Prefer not to answer 36 26 28 4 7 0 0 61 10 22

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 44 37 12 4 3 0 0 82 7 92
2019 Prefer not to answer 38 29 21 8 4 0 0 67 13 24
2018 Heterosexual 44 30 11 12 3 0 1 74 15 83
2018 Prefer not to answer 36 29 10 14 10 0 0 65 25 22

Job fit and development

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 42 29 14 9 3 2 1 74 12 91
2019 Prefer not to answer 33 50 17 0 0 0 0 83 0 24
2018 Heterosexual 25 38 20 11 6 0 0 63 17 82
2018 Prefer not to answer 24 46 14 6 0 0 10 77 7 23

Question 44. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 26 28 20 12 3 8 4 61 16 92
2019 Prefer not to answer 22 22 30 22 0 4 0 45 23 23
2018 Heterosexual 15 35 23 18 7 2 0 51 25 83
2018 Prefer not to answer 0 23 36 18 10 13 0 27 32 23

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 16 26 23 15 13 2 5 45 30 92
2019 Prefer not to answer 17 13 21 21 25 0 4 30 48 24
2018 Heterosexual 13 24 15 17 26 1 4 40 44 83
2018 Prefer not to answer 4 3 17 31 33 6 6 8 73 23

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 58 17 16 7 2 0 1 75 9 91
2019 Prefer not to answer 46 29 8 13 0 4 0 78 13 24

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 67 14 4 5 3 0 7 88 8 91
2019 Prefer not to answer 50 17 13 8 4 0 8 73 14 24

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 58 18 16 5 2 2 0 77 7 91
2019 Prefer not to answer 48 22 17 0 0 4 9 80 0 23

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 56 15 15 3 7 3 2 74 10 90
2019 Prefer not to answer 54 13 4 8 0 13 8 84 11 24

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 70 9 8 5 1 3 4 85 6 91
2019 Prefer not to answer 48 9 13 4 0 13 13 76 6 23

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 76 12 4 4 1 1 3 91 5 90
2019 Prefer not to answer 75 4 8 0 0 4 8 90 0 24

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 86 6 3 1 2 2 1 94 3 91
2019 Prefer not to answer 75 4 13 0 4 4 0 83 4 24

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 84 5 5 2 0 0 5 93 2 89
2019 Prefer not to answer 75 0 4 0 8 4 8 86 10 24

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 45 29 11 13 2 0 0 74 15 90
2019 Prefer not to answer 38 29 25 8 0 0 0 67 8 24
2018 Heterosexual 33 36 13 13 6 0 0 69 19 83
2018 Prefer not to answer 30 26 26 13 0 0 3 59 14 23

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 47 25 16 9 3 0 0 72 12 92
2019 Prefer not to answer 50 25 8 13 4 0 0 75 17 24
2018 Heterosexual 43 31 12 7 6 0 0 75 13 83
2018 Prefer not to answer 37 29 17 10 6 0 0 67 17 23

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 44 36 11 6 3 0 0 79 9 89
2019 Prefer not to answer 38 42 17 4 0 0 0 79 4 24
2018 Heterosexual 35 38 11 11 6 0 0 73 17 83
2018 Prefer not to answer 23 50 17 7 3 0 0 73 10 23

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 27 42 14 10 5 1 1 70 15 91
2019 Prefer not to answer 21 42 21 17 0 0 0 63 17 24
2018 Heterosexual 22 46 15 11 4 2 0 70 15 82
2018 Prefer not to answer 0 50 27 11 13 0 0 50 23 23

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 41 32 11 11 5 0 0 73 16 91
2019 Prefer not to answer 33 38 13 17 0 0 0 71 17 24
2018 Heterosexual 39 28 10 15 7 0 1 68 22 82
2018 Prefer not to answer 35 26 28 4 7 0 0 61 11 22

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 38 33 14 10 5 0 0 71 16 92
2019 Prefer not to answer 50 33 4 4 8 0 0 83 13 24
2018 Heterosexual 39 33 15 10 3 0 0 72 13 83
2018 Prefer not to answer 34 35 27 4 0 0 0 69 4 22

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 52 11 6 12 4 8 7 74 19 92
2019 Prefer not to answer 42 25 21 8 0 4 0 70 9 24

Mobility and retention

Question 54. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2019 Heterosexual 32 30 38 92
2019 Prefer not to answer 13 21 67 24
2018 Heterosexual 28 45 27 82
2018 Prefer not to answer 30 24 46 23

Question 55. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2019 Heterosexual 9 6 20 14 42 9 25
2018 Heterosexual 7 10 54 9 12 9 26
Top of Page

Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 50 33 12 3 2 0 0 83 4 92
2019 Prefer not to answer 63 29 0 4 4 0 0 92 8 24
2018 Heterosexual 49 41 3 3 5 0 0 90 7 83
2018 Prefer not to answer 43 43 6 3 3 0 0 87 7 23

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 28 37 13 11 10 0 0 66 21 92
2019 Prefer not to answer 17 29 17 29 8 0 0 46 38 24
2018 Heterosexual 18 27 28 12 15 0 0 45 27 83
2018 Prefer not to answer 7 43 13 30 7 0 0 50 37 23

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 7 37 25 22 7 1 1 29 45 91
2019 Prefer not to answer 17 42 25 13 4 0 0 17 58 24
2018 Heterosexual 15 27 34 10 13 0 1 24 42 83
2018 Prefer not to answer 17 33 34 13 4 0 0 16 50 23

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 12 25 23 21 17 1 0 39 38 91
2019 Prefer not to answer 17 21 33 17 4 4 4 23 41 24
2018 Heterosexual 12 25 27 18 17 1 0 35 37 83
2018 Prefer not to answer 20 14 34 13 6 6 6 23 39 23

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 9 19 28 33 10 1 0 43 29 91
2019 Prefer not to answer 4 46 21 13 13 0 4 26 52 24
2018 Heterosexual 21 18 27 19 12 3 0 32 40 82
2018 Prefer not to answer 14 20 29 18 13 0 6 32 36 23

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 8 10 30 28 23 0 0 51 19 91
2019 Prefer not to answer 4 17 38 21 17 4 0 39 22 24
2018 Heterosexual 7 15 29 20 26 0 2 47 23 83
2018 Prefer not to answer 7 21 25 32 14 0 0 47 29 22

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 12 19 12 35 23 0 0 58 30 91
2019 Prefer not to answer 4 25 33 13 21 0 4 35 30 24
2018 Heterosexual 11 24 25 20 17 1 2 38 36 83
2018 Prefer not to answer 3 17 46 3 20 0 10 26 22 23

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 11 21 20 15 25 4 4 44 35 90
2019 Prefer not to answer 17 25 25 8 17 0 8 27 45 24
2018 Heterosexual 14 25 23 21 14 0 3 36 41 82
2018 Prefer not to answer 20 20 20 24 0 6 10 29 47 23

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 6 16 27 23 27 0 1 50 22 90
2019 Prefer not to answer 8 21 38 17 17 0 0 33 29 24
2018 Heterosexual 11 18 25 21 21 2 2 44 30 81
2018 Prefer not to answer 10 17 47 3 16 0 6 21 29 23

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 3 8 22 35 31 0 1 67 11 91
2019 Prefer not to answer 4 8 21 33 25 0 8 64 14 24

Question 40. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 16 29 16 27 10 2 0 46 38 91
2019 Prefer not to answer 13 17 25 21 17 8 0 32 41 24

Respectful workplace

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 57 27 5 8 4 0 0 84 11 90
2019 Prefer not to answer 46 25 13 13 4 0 0 71 17 24
2018 Heterosexual 52 25 8 7 6 1 0 78 14 83
2018 Prefer not to answer 34 30 0 23 7 6 0 68 32 23

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 63 24 4 5 4 0 0 87 8 92
2019 Prefer not to answer 42 42 4 8 4 0 0 83 13 24
2018 Heterosexual 52 32 8 5 3 0 0 84 7 83
2018 Prefer not to answer 17 57 17 6 3 0 0 74 10 23

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 57 30 3 7 4 0 0 87 11 92
2019 Prefer not to answer 46 29 17 8 0 0 0 75 8 24
2018 Heterosexual 49 35 9 5 3 0 0 84 7 83
2018 Prefer not to answer 30 44 13 3 3 6 0 79 7 23

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 34 39 17 4 3 4 0 76 7 92
2019 Prefer not to answer 42 17 17 8 13 4 0 61 22 24
2018 Heterosexual 40 38 11 8 0 4 0 80 8 83
2018 Prefer not to answer 26 24 24 14 6 6 0 53 21 23

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 40 36 14 2 3 6 0 80 5 91
2019 Prefer not to answer 29 13 25 13 8 8 4 48 24 24
2018 Heterosexual 42 37 13 3 0 6 0 83 3 82
2018 Prefer not to answer 26 34 24 16 0 0 0 60 16 23

Question 50. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 48 33 10 4 6 0 0 81 10 91
2019 Prefer not to answer 42 21 25 8 4 0 0 63 13 24
2018 Heterosexual 39 36 14 6 6 0 0 74 12 83
2018 Prefer not to answer 29 39 18 7 7 0 0 68 14 22

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 42 26 13 3 12 5 0 71 15 92
2019 Prefer not to answer 33 13 25 21 4 0 4 48 26 24
2018 Heterosexual 29 29 16 5 11 6 5 65 17 83
2018 Prefer not to answer 22 29 7 11 21 7 4 57 36 22

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 44 30 6 12 8 0 0 74 19 91
2019 Prefer not to answer 33 21 17 29 0 0 0 54 29 24
2018 Heterosexual 26 36 12 20 6 0 0 62 26 82
2018 Prefer not to answer 6 43 7 23 7 14 0 57 35 23

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 32 33 17 8 7 3 0 67 15 92
2019 Prefer not to answer 25 13 38 17 8 0 0 38 25 24
2018 Heterosexual 28 21 35 6 8 1 1 51 14 81
2018 Prefer not to answer 20 30 10 20 10 10 0 55 33 23

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 21 18 18 17 16 8 3 43 37 91
2019 Prefer not to answer 17 8 42 17 8 4 4 27 27 24
2018 Heterosexual 15 20 20 17 17 7 4 39 38 83
2018 Prefer not to answer 0 8 14 21 22 28 7 12 67 22

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 58 33 3 4 2 0 0 91 6 92
2019 Prefer not to answer 54 33 8 4 0 0 0 88 4 24

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 51 35 5 4 4 0 0 87 8 92
2019 Prefer not to answer 33 38 21 4 4 0 0 71 8 24

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 49 36 7 4 4 0 0 85 8 90
2019 Prefer not to answer 39 30 22 9 0 0 0 70 9 23

Use of official languages

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 67 26 3 4 0 0 0 94 4 92
2019 Prefer not to answer 58 33 0 4 4 0 0 92 8 24

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 78 15 6 2 0 0 0 92 2 92
2019 Prefer not to answer 58 25 13 4 0 0 0 83 4 24

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 89 6 1 4 0 0 0 95 4 92
2019 Prefer not to answer 71 25 4 0 0 0 0 96 0 24

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 70 19 8 3 0 0 0 90 3 91
2019 Prefer not to answer 54 25 13 8 0 0 0 79 8 24

Collective agreements and terms and conditions of employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 32 32 17 4 5 3 7 71 10 92
2019 Prefer not to answer 29 33 13 8 4 4 8 71 14 24

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 50 25 7 3 0 8 7 88 3 92
2019 Prefer not to answer 38 38 13 0 0 4 8 86 0 24

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Heterosexual 25 75 92
2018 Heterosexual 24 76 82

Question 59a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Heterosexual 34 66 21

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Heterosexual 66 34 21

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Heterosexual 0 100 21

Question 59g. From whom did you experience harassment on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Heterosexual 0 100 21

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Heterosexual 50 50 21

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Heterosexual 38 62 21

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Heterosexual 28 72 21

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Heterosexual 31 69 21

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Heterosexual 62 38 21

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Heterosexual 27 73 21

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Heterosexual 0 100 21

Question 60j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Heterosexual 27 73 21

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Heterosexual 31 69 21

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Heterosexual 31 69 21

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Heterosexual 46 54 21

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Heterosexual 23 77 21

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Heterosexual 31 69 21

Question 61f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Heterosexual 0 100 21

Question 61h. What action(s) did you take to address the harassment you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Heterosexual 0 100 21

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Heterosexual 31 69 21

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Heterosexual 42 58 21

Question 62e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Heterosexual 23 77 21

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Heterosexual 0 100 21

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Heterosexual 38 62 21

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Heterosexual 34 66 21

Question 62m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Heterosexual 0 100 21

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Heterosexual 57 43 21

Question 62o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Heterosexual 0 100 21

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Heterosexual 27 73 92
2019 Prefer not to answer 33 67 24

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 14 14 20 8 14 23 7 40 32 92
2019 Prefer not to answer 13 17 38 8 8 13 4 35 20 24
2018 Heterosexual 10 28 9 13 12 19 8 53 35 82
2018 Prefer not to answer 6 10 7 17 13 37 10 30 57 23

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 26 35 14 8 8 4 4 66 18 92
2019 Prefer not to answer 17 22 30 22 9 0 0 39 30 23
2018 Heterosexual 24 22 18 14 10 11 0 52 27 82
2018 Prefer not to answer 10 23 20 7 20 20 0 41 34 23

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Heterosexual 5 95 90
2018 Heterosexual 6 94 83

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Heterosexual 5 95 91
2019 Prefer not to answer 21 79 24

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 12 13 26 3 3 34 9 45 10 92
2019 Prefer not to answer 17 8 42 8 4 17 4 32 16 24
2018 Heterosexual 12 25 23 4 4 24 8 55 11 82
2018 Prefer not to answer 6 13 24 0 6 47 3 39 13 23

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 39 25 16 4 2 11 4 75 6 92
2019 Prefer not to answer 29 21 29 4 8 8 0 55 14 24
2018 Heterosexual 26 28 26 3 4 12 1 62 7 81
2018 Prefer not to answer 13 30 20 7 6 23 0 57 17 23

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Heterosexual 15 85 92
2019 Prefer not to answer 21 79 24

Question 80. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Heterosexual 68 32 12
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 30. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 73 11 8 6 3 0 0 84 8 92
2019 Prefer not to answer 54 29 13 0 4 0 0 83 4 24
2018 Heterosexual 60 18 15 1 5 0 1 79 6 83
2018 Prefer not to answer 43 18 11 7 14 7 0 66 22 22

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 16 48 16 17 0 3 0 66 18 91
2019 Prefer not to answer 21 38 17 17 4 4 0 61 22 24
2018 Heterosexual 19 39 20 11 9 1 0 59 21 82
2018 Prefer not to answer 6 48 26 13 6 0 0 54 20 23

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 15 38 20 10 13 4 0 56 24 92
2019 Prefer not to answer 29 13 21 21 17 0 0 42 38 24
2018 Heterosexual 16 29 19 21 13 1 0 46 35 82
2018 Prefer not to answer 6 30 13 20 24 6 0 39 47 23

Work-related stress

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 42 27 17 7 7 0 0 69 14 90
2019 Prefer not to answer 50 29 17 0 4 0 0 79 4 24
2018 Heterosexual 53 23 14 7 5 0 0 75 11 83
2018 Prefer not to answer 50 28 4 7 4 0 7 84 12 22

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 30 24 17 23 6 0 0 54 29 91
2019 Prefer not to answer 29 33 21 17 0 0 0 63 17 24
2018 Heterosexual 30 26 30 11 4 0 0 55 15 83
2018 Prefer not to answer 20 20 37 17 7 0 0 40 24 23

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 40 22 15 16 5 0 2 64 21 91
2019 Prefer not to answer 46 17 17 17 4 0 0 63 21 24
2018 Heterosexual 34 27 18 16 5 0 1 62 21 82
2018 Prefer not to answer 16 37 33 10 3 0 0 53 14 23

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 25 22 30 11 10 0 2 48 21 91
2019 Prefer not to answer 17 46 17 13 8 0 0 63 21 24
2018 Heterosexual 22 25 23 17 9 0 3 49 27 83
2018 Prefer not to answer 13 24 46 3 7 6 0 40 11 23

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 38 28 14 12 7 0 2 67 19 90
2019 Prefer not to answer 46 25 17 4 8 0 0 71 13 24
2018 Heterosexual 46 21 14 7 6 0 6 71 14 83
2018 Prefer not to answer 36 32 4 14 0 0 14 79 17 22

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 31 30 24 6 7 0 1 62 14 91
2019 Prefer not to answer 29 21 21 21 8 0 0 50 29 24
2018 Heterosexual 36 21 20 13 9 0 1 58 22 83
2018 Prefer not to answer 18 22 25 25 4 0 7 42 31 22

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 40 33 19 5 2 0 1 74 7 89
2019 Prefer not to answer 21 38 25 8 4 4 0 61 13 24
2018 Heterosexual 28 32 22 10 6 0 3 62 16 83
2018 Prefer not to answer 27 26 17 13 10 0 6 57 25 23

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 25 35 20 13 6 0 1 61 19 90
2019 Prefer not to answer 22 22 22 17 17 0 0 43 35 23
2018 Heterosexual 24 22 25 17 8 0 4 48 27 83
2018 Prefer not to answer 16 24 20 17 17 0 6 43 36 23

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 28 40 13 11 7 0 1 69 18 90
2019 Prefer not to answer 29 21 17 17 17 0 0 50 33 24
2018 Heterosexual 28 24 16 18 11 0 2 53 30 82
2018 Prefer not to answer 16 33 20 7 17 0 6 53 25 23

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 57 25 9 6 2 0 1 83 8 88
2019 Prefer not to answer 54 21 17 4 4 0 0 75 8 24

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 55 30 10 4 1 0 1 85 5 90
2019 Prefer not to answer 50 29 17 4 0 0 0 79 4 24
2018 Heterosexual 57 25 13 4 1 0 1 82 5 83
2018 Prefer not to answer 33 31 17 10 3 0 6 68 14 23

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 66 17 12 4 1 0 1 84 5 90
2019 Prefer not to answer 50 25 17 4 4 0 0 75 8 24
2018 Heterosexual 60 20 8 6 5 0 1 81 10 82
2018 Prefer not to answer 37 33 10 10 3 0 6 75 14 23

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 81 9 4 0 1 0 6 95 1 90
2019 Prefer not to answer 75 8 4 0 8 0 4 87 9 24
2018 Heterosexual 72 11 9 1 1 0 6 89 2 83
2018 Prefer not to answer 50 23 7 0 10 0 10 82 11 23

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 64 14 9 6 6 0 2 80 11 90
2019 Prefer not to answer 58 21 13 0 8 0 0 79 8 24
2018 Heterosexual 69 7 13 2 7 0 2 78 9 83
2018 Prefer not to answer 50 18 7 4 14 0 7 73 19 22

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 58 29 11 0 1 0 1 88 1 91
2019 Prefer not to answer 46 42 8 0 4 0 0 88 4 24
2018 Heterosexual 61 26 7 5 0 0 1 88 5 83
2018 Prefer not to answer 40 28 13 6 6 0 6 73 14 23

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 63 11 12 4 7 0 2 76 11 91
2019 Prefer not to answer 29 25 33 4 8 0 0 54 13 24
2018 Heterosexual 50 22 13 8 6 0 1 72 15 83
2018 Prefer not to answer 33 21 6 17 17 0 6 58 36 23

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 64 16 1 1 1 0 18 97 2 90
2019 Prefer not to answer 50 17 4 0 0 0 29 94 0 24
2018 Heterosexual 64 15 1 1 0 0 19 98 1 83
2018 Prefer not to answer 47 10 4 0 0 0 40 94 0 23

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 76 19 3 0 0 0 2 97 0 91
2019 Prefer not to answer 63 29 4 4 0 0 0 92 4 24
2018 Heterosexual 69 23 6 1 0 2 0 93 1 83
2018 Prefer not to answer 47 37 3 0 0 3 10 96 0 23

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 74 10 5 1 4 0 6 89 5 91
2019 Prefer not to answer 79 8 4 8 0 0 0 88 8 24
2018 Heterosexual 74 8 7 3 1 0 7 88 4 83
2018 Prefer not to answer 64 6 3 7 6 0 13 81 15 23

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 58 26 10 3 0 0 3 87 3 91
2019 Prefer not to answer 48 22 22 9 0 0 0 70 9 23
2018 Heterosexual 52 29 17 0 2 0 0 81 2 83
2018 Prefer not to answer 34 27 10 13 10 0 6 65 24 23

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 16 38 34 8 4 0 0 54 12 91
2019 Prefer not to answer 17 33 42 8 0 0 0 50 8 24
2018 Heterosexual 22 31 29 14 4 0 0 53 18 82
2018 Prefer not to answer 0 33 53 6 7 0 0 33 13 23

Question 76. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 10 18 26 21 26 0 0 46 28 90
2019 Prefer not to answer 9 9 48 22 13 0 0 35 17 23
2018 Heterosexual 10 17 34 20 19 0 0 39 27 81
2018 Prefer not to answer 10 13 53 24 0 0 0 24 23 23
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Compensation

Pay or other compensation issues

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 36 33 11 8 4 7 0 38 62 92
2019 Prefer not to answer 54 29 8 4 4 0 0 54 46 24
2018 Heterosexual 53 25 9 6 5 0 1 54 46 83
2018 Prefer not to answer 60 20 3 0 0 10 6 72 28 23

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Heterosexual 58 42 54
2019 Prefer not to answer 45 55 11

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Heterosexual 52 48 54
2019 Prefer not to answer 73 27 11

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 46 22 9 8 4 1 11 77 13 92
2019 Prefer not to answer 46 13 4 13 8 0 17 70 25 24
2018 Heterosexual 53 12 11 6 8 3 7 73 15 82
2018 Prefer not to answer 39 4 23 7 10 0 17 51 21 22

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 28 29 13 9 11 2 9 64 22 53
2019 Prefer not to answer 18 27 9 9 0 0 36 71 14 11

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Heterosexual 6 19 9 6 24 9 27 39 47 54
2019 Prefer not to answer 9 9 0 9 18 0 55 40 60 11
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