2019 Public Service Employee Survey Results by Theme for Office of the Secretary to the Governor General by Question 32. Are you a supervisor?

The results of the 2019 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 41 45 0 11 3 0 0 86 14 34
2019 Non-supervisor 48 35 6 5 3 3 0 86 8 92
2018 Supervisor 50 38 7 5 0 0 0 88 5 30
2018 Non-supervisor 33 39 9 4 13 0 2 74 17 79
2017 Supervisor 62 15 17 5 0 0 0 78 5 35
2017 Non-supervisor 49 35 7 7 2 0 0 84 9 82
2014 Supervisor 54 27 12 6 2 0 0 80 8 37
2014 Non-supervisor 41 33 18 3 5 0 0 75 8 81
2008 Supervisor 59 28 9 0 3 0 0 88 3 32
2008 Non-supervisor 44 29 15 5 7 0 0 73 12 59

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 47 27 3 18 5 0 0 74 23 34
2019 Non-supervisor 44 36 8 3 9 0 0 80 13 91
2018 Supervisor 30 36 23 2 8 0 0 67 10 30
2018 Non-supervisor 25 38 12 11 12 0 2 64 23 80
2017 Supervisor 30 46 10 5 9 0 0 76 14 35
2017 Non-supervisor 49 27 10 7 7 0 0 76 14 82

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 75 20 0 6 0 0 0 94 6 33
2019 Non-supervisor 61 29 5 2 3 0 0 90 4 91
2018 Supervisor 62 36 2 0 0 0 0 98 0 30
2018 Non-supervisor 49 35 7 3 6 0 0 84 9 79
2017 Supervisor 60 31 7 3 0 0 0 91 3 35
2017 Non-supervisor 61 26 11 1 1 0 0 87 2 82
2014 Supervisor 65 20 9 3 2 0 0 85 6 37
2014 Non-supervisor 67 25 6 2 0 0 0 91 2 80

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 56 35 6 0 3 0 0 92 3 33
2019 Non-supervisor 53 29 9 3 6 0 0 82 9 90
2018 Supervisor 49 41 7 2 0 0 0 90 2 30
2018 Non-supervisor 30 46 6 7 12 0 0 76 18 80
2017 Supervisor 60 27 11 3 0 0 0 86 3 35
2017 Non-supervisor 50 39 6 5 0 0 0 89 5 82
2014 Supervisor 58 28 8 6 0 0 0 86 6 37
2014 Non-supervisor 50 36 8 2 4 0 0 86 6 81
2008 Supervisor 61 30 3 6 0 0 0 91 6 33
2008 Non-supervisor 47 32 12 5 2 2 0 81 7 59

Question 51. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 36 31 5 16 11 0 0 67 27 34
2019 Non-supervisor 47 24 11 11 7 0 0 70 18 92
2018 Supervisor 32 23 26 15 5 0 0 55 20 30
2018 Non-supervisor 30 28 18 10 13 0 1 58 23 80
2017 Supervisor 51 26 13 8 3 0 0 76 11 35
2017 Non-supervisor 54 27 10 6 2 1 0 82 8 82
2014 Supervisor 60 21 11 3 5 0 0 81 8 37
2014 Non-supervisor 32 38 17 5 7 2 0 70 12 81

Question 52. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 33 31 14 14 8 0 0 64 22 34
2019 Non-supervisor 45 25 15 12 4 0 0 69 16 91
2018 Supervisor 23 36 26 10 5 0 0 59 15 30
2018 Non-supervisor 29 26 21 10 13 1 0 56 23 80
2017 Supervisor 46 32 13 6 3 0 0 79 9 34
2017 Non-supervisor 50 31 10 5 3 0 0 81 9 82
2014 Supervisor 49 35 8 6 2 0 0 84 8 37
2014 Non-supervisor 36 35 19 4 6 0 0 71 10 81
2008 Supervisor 24 36 12 18 6 3 0 63 25 33
2008 Non-supervisor 22 41 17 12 8 0 0 63 20 59

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 51 27 8 11 3 0 0 78 14 34
2019 Non-supervisor 33 30 22 10 4 1 0 64 14 92
2018 Supervisor 35 28 21 2 5 5 5 69 8 30
2018 Non-supervisor 34 22 13 12 17 2 0 57 29 80
2017 Supervisor 50 29 5 11 0 0 4 83 12 35
2017 Non-supervisor 36 27 13 7 6 10 1 71 15 82
2014 Supervisor 63 19 9 6 2 0 0 83 8 37
2014 Non-supervisor 36 28 9 11 6 6 5 72 18 81
2008 Supervisor 33 18 6 12 18 6 6 59 34 33
2008 Non-supervisor 38 22 14 5 12 9 0 66 19 58
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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 63 11 8 15 3 0 0 74 18 34
2019 Non-supervisor 47 28 17 4 3 1 1 76 7 92

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 52 19 20 0 8 0 0 71 8 34
2019 Non-supervisor 61 25 8 2 2 3 0 88 4 92
2018 Supervisor 47 26 7 12 5 0 2 75 18 30
2018 Non-supervisor 50 23 8 7 10 2 0 75 17 79
2017 Supervisor 44 27 12 11 3 3 0 73 14 35
2017 Non-supervisor 48 29 13 3 4 2 0 79 7 82
2014 Supervisor 44 21 18 15 2 0 0 65 17 37
2014 Non-supervisor 39 29 16 12 3 2 0 69 15 81
2008 Supervisor 36 27 12 18 6 0 0 64 24 33
2008 Non-supervisor 32 27 19 7 12 3 0 61 19 59

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 44 27 5 15 8 0 0 71 23 34
2019 Non-supervisor 50 33 10 5 3 0 0 83 7 91
2018 Supervisor 43 21 14 12 8 0 2 66 20 30
2018 Non-supervisor 49 27 8 4 12 0 0 76 16 78
2017 Supervisor 36 37 9 10 8 0 0 73 18 35
2017 Non-supervisor 51 28 9 7 6 0 0 79 13 82
2014 Supervisor 43 37 6 12 2 0 0 79 15 37
2014 Non-supervisor 39 29 11 10 10 1 0 69 20 81
2008 Supervisor 42 30 6 9 12 0 0 73 21 33
2008 Non-supervisor 31 33 12 9 14 2 0 65 23 58

Question 31. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 49 25 15 5 5 0 0 74 11 34
2019 Non-supervisor 54 32 5 3 6 0 0 86 9 92
2018 Supervisor 42 27 19 3 7 0 2 71 10 30
2018 Non-supervisor 54 16 10 7 12 2 0 71 19 79
2017 Supervisor 45 25 9 6 14 0 0 71 20 35
2017 Non-supervisor 55 23 9 7 6 0 0 78 13 82
2014 Supervisor 49 31 11 7 2 0 0 80 9 37
2014 Non-supervisor 44 26 13 9 7 2 0 71 16 80

Senior management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 22 23 11 38 5 0 0 45 44 34
2019 Non-supervisor 36 21 13 13 14 3 1 58 28 91
2018 Supervisor 19 30 22 17 10 3 0 50 27 30
2018 Non-supervisor 21 23 14 20 15 7 0 48 37 79
2017 Supervisor 26 37 21 3 11 0 2 65 14 35
2017 Non-supervisor 26 42 14 8 8 2 0 70 16 82
2014 Supervisor 30 43 12 10 5 0 0 73 15 37
2014 Non-supervisor 24 37 17 13 8 2 0 62 21 81

Question 35. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 25 18 11 25 20 0 0 44 45 33
2019 Non-supervisor 33 18 13 17 16 3 1 52 34 92
2018 Supervisor 16 28 22 19 15 0 0 44 34 30
2018 Non-supervisor 14 30 17 15 22 3 0 45 38 80
2017 Supervisor 20 45 10 17 5 0 2 67 23 35
2017 Non-supervisor 27 40 12 10 8 3 0 69 19 81
2014 Supervisor 46 28 15 9 2 0 0 74 11 37
2014 Non-supervisor 19 33 23 11 12 3 0 53 23 81
2008 Supervisor 15 27 9 27 18 3 0 44 47 33
2008 Non-supervisor 12 24 19 22 20 3 0 37 44 59

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 8 16 23 16 36 0 0 25 52 34
2019 Non-supervisor 29 14 12 18 23 3 1 45 42 92
2018 Supervisor 14 21 12 28 25 0 0 35 53 30
2018 Non-supervisor 8 21 20 18 29 5 0 31 48 80
2017 Supervisor 10 49 21 10 8 0 2 61 18 35
2017 Non-supervisor 18 29 18 11 9 14 0 54 24 82
2014 Supervisor 32 33 22 10 2 0 0 65 13 37
2014 Non-supervisor 15 34 22 13 12 4 0 52 26 81
2008 Supervisor 9 18 18 27 27 0 0 27 55 33
2008 Non-supervisor 5 20 19 31 22 3 0 26 54 59

Question 37. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 11 19 14 29 27 0 0 30 56 34
2019 Non-supervisor 23 12 22 20 18 3 1 37 40 92
2018 Supervisor 14 13 20 22 31 0 0 27 53 29
2018 Non-supervisor 7 21 18 23 28 2 0 28 53 80
2017 Supervisor 14 33 24 13 14 0 2 48 27 35
2017 Non-supervisor 20 38 14 15 8 4 1 61 25 82
2014 Supervisor 30 39 17 2 12 0 0 69 14 37
2014 Non-supervisor 12 35 29 16 7 2 0 47 24 81
2008 Supervisor 6 27 21 30 15 0 0 33 45 33
2008 Non-supervisor 5 29 24 22 17 2 0 35 40 58
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 30 38 5 20 5 0 0 69 26 34
2019 Non-supervisor 44 33 10 11 3 0 0 77 13 92
2018 Supervisor 25 27 28 7 13 0 0 52 20 30
2018 Non-supervisor 20 46 12 13 10 0 0 66 22 80
2017 Supervisor 36 41 7 11 5 0 0 77 16 35
2017 Non-supervisor 47 30 11 8 2 1 0 79 11 82
2014 Supervisor 40 20 20 15 5 0 0 60 20 36
2014 Non-supervisor 35 25 17 16 7 0 0 60 23 81

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 14 44 20 11 11 0 0 58 22 34
2019 Non-supervisor 46 35 10 6 4 0 0 81 10 91
2018 Supervisor 28 27 31 7 7 0 0 55 14 30
2018 Non-supervisor 33 35 15 5 11 0 1 69 16 79
2017 Supervisor 22 43 12 21 3 0 0 65 23 35
2017 Non-supervisor 47 31 14 4 3 0 0 78 8 81

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 30 38 11 12 8 0 0 69 20 34
2019 Non-supervisor 51 32 12 3 2 0 0 84 4 92
2018 Supervisor 37 27 19 5 10 0 2 66 15 30
2018 Non-supervisor 41 34 5 16 5 0 0 74 21 79
2017 Supervisor 42 22 13 17 6 0 0 64 23 35
2017 Non-supervisor 44 29 18 4 4 1 1 74 8 82
2014 Supervisor 39 33 12 11 5 0 0 73 16 37
2014 Non-supervisor 38 32 14 10 5 0 1 71 15 81
2008 Supervisor 27 45 0 15 12 0 0 73 27 33
2008 Non-supervisor 34 25 19 14 7 2 0 60 21 59

Job fit and development

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 34 38 14 6 6 3 0 74 12 33
2019 Non-supervisor 48 28 13 8 1 1 1 78 9 92
2018 Supervisor 31 29 22 15 3 0 0 60 17 29
2018 Non-supervisor 21 44 16 9 7 0 3 67 16 80
2017 Supervisor 30 27 27 15 0 0 0 58 15 35
2017 Non-supervisor 42 27 12 8 6 0 4 73 15 82
2014 Supervisor 41 33 7 16 0 2 0 77 16 37
2014 Non-supervisor 30 45 13 5 3 0 3 78 9 81
2008 Supervisor 30 39 9 9 9 0 3 72 19 33
2008 Non-supervisor 24 34 12 19 8 0 3 60 28 59

Question 44. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 19 25 25 16 5 0 9 48 24 34
2019 Non-supervisor 34 24 20 10 2 9 1 65 13 91
2018 Supervisor 14 33 24 17 12 0 0 47 29 30
2018 Non-supervisor 10 30 26 18 10 6 0 43 29 80
2017 Supervisor 24 45 13 3 12 3 0 71 15 35
2017 Non-supervisor 32 26 17 10 7 6 1 63 19 81
2014 Supervisor 31 36 11 14 5 0 4 69 19 37
2014 Non-supervisor 28 30 17 13 6 6 1 62 20 81
2008 Supervisor 12 39 21 12 15 0 0 52 27 33
2008 Non-supervisor 10 31 25 17 15 2 0 41 33 59

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 14 22 11 22 16 0 15 42 45 34
2019 Non-supervisor 20 26 24 14 14 2 1 47 29 92
2018 Supervisor 14 14 19 22 24 0 7 30 50 30
2018 Non-supervisor 10 19 15 17 34 3 3 31 54 80
2017 Supervisor 9 17 17 20 24 0 13 31 50 35
2017 Non-supervisor 13 12 15 26 21 2 10 29 54 82
2014 Supervisor 16 12 18 18 23 2 10 32 47 37
2014 Non-supervisor 9 16 17 25 26 5 2 27 54 81
2008 Supervisor 0 12 42 6 30 6 3 13 40 33
2008 Non-supervisor 7 14 14 21 35 5 4 23 62 57

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 53 22 11 8 3 0 3 77 11 34
2019 Non-supervisor 55 19 16 7 1 1 1 76 8 91

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 78 3 0 8 3 0 8 88 12 34
2019 Non-supervisor 60 16 9 4 3 0 7 82 8 91

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 60 14 15 3 3 3 3 78 6 34
2019 Non-supervisor 56 21 15 4 1 2 2 80 5 90

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 62 14 8 0 8 3 5 82 9 34
2019 Non-supervisor 53 17 14 4 4 5 3 76 9 90

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 77 0 8 6 3 0 6 82 9 33
2019 Non-supervisor 62 12 8 4 3 5 5 84 7 91

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 86 0 5 3 0 0 5 91 3 34
2019 Non-supervisor 68 19 4 3 1 2 4 91 4 90

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 92 0 0 0 3 3 3 97 3 34
2019 Non-supervisor 83 6 5 1 2 2 1 92 3 91

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 81 0 5 5 0 0 8 88 6 34
2019 Non-supervisor 83 6 4 0 2 1 5 94 2 89

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 47 30 8 12 3 0 0 77 15 34
2019 Non-supervisor 37 33 17 12 1 0 0 70 13 90
2018 Supervisor 33 47 10 5 5 0 0 80 10 30
2018 Non-supervisor 31 25 19 17 8 0 1 56 25 80
2017 Supervisor 39 41 10 3 8 0 0 79 11 35
2017 Non-supervisor 34 38 14 9 4 0 0 72 14 82
2014 Supervisor 47 29 14 11 0 0 0 76 11 37
2014 Non-supervisor 29 41 17 10 2 0 0 70 12 81

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 44 36 15 3 3 0 0 80 5 34
2019 Non-supervisor 50 22 12 12 3 0 0 73 15 92
2018 Supervisor 40 36 14 7 3 0 0 76 10 30
2018 Non-supervisor 39 28 13 8 12 0 0 67 20 80
2017 Supervisor 36 39 11 6 8 0 0 75 14 35
2017 Non-supervisor 47 32 11 2 7 1 0 80 10 82
2014 Supervisor 47 32 11 10 0 0 0 79 10 37
2014 Non-supervisor 37 31 19 8 4 0 2 69 11 81

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 45 38 8 6 3 0 0 83 8 33
2019 Non-supervisor 46 33 13 6 2 0 0 80 8 90
2018 Supervisor 25 39 16 17 2 0 0 64 20 30
2018 Non-supervisor 32 40 11 8 10 0 0 72 18 80
2017 Supervisor 38 38 13 3 5 3 0 78 8 35
2017 Non-supervisor 51 38 3 7 1 0 0 89 8 82
2014 Supervisor 44 32 8 13 2 0 0 77 15 37
2014 Non-supervisor 37 39 13 8 2 0 0 76 10 81

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 36 30 14 15 3 3 0 68 18 34
2019 Non-supervisor 22 47 16 9 4 1 1 70 13 91
2018 Supervisor 26 38 18 18 0 0 0 64 18 29
2018 Non-supervisor 13 48 18 9 11 2 0 62 20 80
2017 Supervisor 34 40 12 3 8 0 4 77 11 35
2017 Non-supervisor 28 42 13 9 6 2 0 71 16 82

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 30 41 9 8 11 0 0 71 19 34
2019 Non-supervisor 46 31 10 12 1 0 0 77 13 91
2018 Supervisor 26 37 12 13 12 0 0 63 25 29
2018 Non-supervisor 39 28 15 12 6 0 1 67 18 79
2017 Supervisor 31 28 8 21 8 0 3 61 30 35
2017 Non-supervisor 51 25 11 6 6 0 1 77 12 82
2014 Supervisor 41 31 14 11 2 0 0 73 14 37
2014 Non-supervisor 42 32 13 7 3 2 1 77 10 81

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 19 38 20 14 8 0 0 58 22 34
2019 Non-supervisor 42 38 9 6 4 0 0 80 11 92
2018 Supervisor 22 24 30 18 7 0 0 45 24 30
2018 Non-supervisor 43 35 15 6 1 0 0 78 7 78
2017 Supervisor 20 38 29 13 0 0 0 58 13 35
2017 Non-supervisor 48 34 8 3 5 0 2 84 8 82
2014 Supervisor 13 39 30 9 9 0 0 52 18 37
2014 Non-supervisor 40 37 13 4 4 0 2 79 9 81
2008 Supervisor 9 30 30 24 6 0 0 39 30 33
2008 Non-supervisor 34 31 24 8 3 0 0 64 12 59

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 49 22 5 3 8 0 12 81 13 34
2019 Non-supervisor 51 12 9 13 3 8 3 72 17 92
2017 Supervisor 23 16 18 8 17 3 14 48 30 35
2017 Non-supervisor 32 14 13 4 14 5 17 59 24 81
2014 Supervisor 51 15 5 11 5 0 14 76 18 37
2014 Non-supervisor 39 19 9 5 12 6 10 69 20 80

Mobility and retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2019 Supervisor 31 33 36 34
2019 Non-supervisor 28 28 44 92
2018 Supervisor 22 60 17 29
2018 Non-supervisor 31 30 38 80
2017 Supervisor 27 38 35 35
2017 Non-supervisor 32 37 31 82
2014 Supervisor 19 48 33 37
2014 Non-supervisor 21 48 31 81

Question 55. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 Supervisor 18 20 52 0 0 10 10
2017 Non-supervisor 11 16 16 8 40 9 24
2014 Non-supervisor 36 0 57 0 9999 7 19
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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 47 42 5 5 0 0 0 89 5 34
2019 Non-supervisor 55 31 10 2 3 0 0 86 4 92
2018 Supervisor 44 46 2 5 2 0 0 90 7 30
2018 Non-supervisor 47 40 6 3 5 0 0 87 8 80
2017 Supervisor 36 43 13 5 3 0 0 79 8 35
2017 Non-supervisor 59 34 3 1 2 0 0 93 3 82
2014 Supervisor 58 21 9 9 2 0 0 79 11 37
2014 Non-supervisor 47 39 12 1 2 0 0 85 3 81
2008 Supervisor 45 45 6 0 0 3 0 94 0 33
2008 Non-supervisor 54 29 7 8 2 0 0 83 10 59

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 14 31 19 19 16 0 0 45 36 34
2019 Non-supervisor 36 34 11 11 7 0 0 71 18 91
2018 Supervisor 16 16 33 17 17 0 0 33 35 30
2018 Non-supervisor 15 35 21 17 13 0 0 49 30 80
2017 Supervisor 25 49 11 15 0 0 0 74 15 35
2017 Non-supervisor 48 34 9 5 3 1 0 83 8 82
2014 Supervisor 55 25 9 8 2 0 0 81 10 37
2014 Non-supervisor 29 45 19 2 3 3 0 76 5 81

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 8 53 22 8 5 3 0 14 63 34
2019 Non-supervisor 8 29 24 26 13 0 1 39 37 91
2018 Supervisor 10 34 42 5 9 0 0 14 43 30
2018 Non-supervisor 18 27 30 13 11 0 1 25 45 80
2017 Supervisor 3 32 35 19 11 0 0 30 35 35
2017 Non-supervisor 11 21 26 23 15 0 5 39 34 81
2014 Supervisor 8 31 53 2 6 0 0 8 39 37
2014 Non-supervisor 6 29 37 16 9 0 3 26 36 81
2008 Supervisor 24 36 21 9 9 0 0 18 61 33
2008 Non-supervisor 19 29 31 10 9 0 2 19 49 58

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 5 40 27 16 11 0 0 27 45 34
2019 Non-supervisor 14 16 22 24 21 2 1 46 31 91
2018 Supervisor 10 26 39 17 9 0 0 26 36 30
2018 Non-supervisor 16 24 24 15 16 3 2 32 43 79
2017 Supervisor 11 12 13 32 30 0 3 64 23 35
2017 Non-supervisor 5 9 18 24 32 0 12 64 16 79
2014 Supervisor 0 22 14 45 17 2 0 64 22 37
2014 Non-supervisor 1 21 23 26 20 2 8 50 25 81
2008 Supervisor 18 27 30 15 6 0 3 22 47 33
2008 Non-supervisor 16 22 26 10 17 2 7 30 42 58

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 8 22 27 34 8 0 0 42 30 34
2019 Non-supervisor 7 23 26 25 17 1 1 43 31 91
2018 Supervisor 22 15 31 20 12 0 0 32 37 29
2018 Non-supervisor 20 20 27 18 11 3 2 30 41 80
2017 Supervisor 3 12 18 43 21 0 3 66 15 35
2017 Non-supervisor 2 20 21 24 25 1 7 53 24 79
2014 Supervisor 6 13 27 30 24 0 0 53 20 36
2014 Non-supervisor 6 19 35 25 12 2 2 38 26 81
2008 Supervisor 6 24 39 24 6 0 0 30 30 33
2008 Non-supervisor 22 16 29 14 14 2 3 29 40 58

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 14 11 25 34 16 0 0 51 25 34
2019 Non-supervisor 4 10 32 25 28 1 0 54 14 91
2018 Supervisor 17 14 17 34 18 0 0 52 32 30
2018 Non-supervisor 5 17 35 16 25 0 2 42 23 79
2017 Supervisor 9 26 19 25 18 0 3 44 36 35
2017 Non-supervisor 8 10 25 23 27 0 7 54 19 79
2014 Supervisor 8 18 37 29 8 0 0 37 25 37
2014 Non-supervisor 3 14 32 26 17 2 7 47 18 79
2008 Supervisor 9 31 25 28 6 0 0 34 41 32
2008 Non-supervisor 9 29 22 16 16 2 7 34 42 58

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 23 25 25 16 11 0 0 27 48 34
2019 Non-supervisor 4 15 16 32 30 1 1 64 20 91
2018 Supervisor 20 24 30 15 12 0 0 26 43 30
2018 Non-supervisor 6 25 28 17 19 1 5 38 33 80
2017 Supervisor 9 29 37 16 7 0 3 23 38 35
2017 Non-supervisor 5 25 27 14 17 0 13 35 34 79
2014 Supervisor 16 37 30 11 6 0 0 17 53 37
2014 Non-supervisor 9 33 26 12 18 0 2 31 43 81
2008 Supervisor 22 47 31 0 0 0 0 0 69 32
2008 Non-supervisor 24 29 15 12 14 2 5 27 56 59

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 11 27 30 11 11 0 9 24 42 34
2019 Non-supervisor 12 16 18 16 32 4 3 51 30 90
2018 Supervisor 14 22 29 27 7 0 0 34 37 29
2018 Non-supervisor 18 27 16 18 13 2 6 34 48 80
2017 Supervisor 3 29 26 31 9 0 3 41 33 35
2017 Non-supervisor 5 17 16 15 27 0 19 52 27 79
2014 Supervisor 6 14 2 44 32 2 0 78 20 37
2014 Non-supervisor 4 9 24 21 29 3 10 58 15 81
2008 Supervisor 18 21 30 18 12 0 0 30 39 33
2008 Non-supervisor 10 24 19 14 19 7 7 38 40 58

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 9 18 39 18 15 0 0 33 27 33
2019 Non-supervisor 4 16 22 26 30 1 1 57 21 91
2018 Supervisor 13 20 34 12 17 5 0 30 34 29
2018 Non-supervisor 13 15 29 20 20 0 4 41 29 79
2017 Supervisor 3 12 29 28 23 0 6 54 15 35
2017 Non-supervisor 3 12 19 23 24 5 14 58 19 79
2014 Supervisor 6 15 28 24 25 0 2 50 21 37
2014 Non-supervisor 4 16 33 23 14 5 5 41 23 80

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 3 5 22 37 33 0 0 70 8 34
2019 Non-supervisor 3 8 21 39 26 1 3 67 11 91

Question 40. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 11 23 22 25 19 0 0 34 44 34
2019 Non-supervisor 21 30 14 24 8 3 0 52 33 91

Respectful workplace

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 69 23 0 5 3 0 0 92 8 34
2019 Non-supervisor 54 26 8 8 4 0 0 80 13 90
2018 Supervisor 59 19 10 7 5 0 0 78 12 30
2018 Non-supervisor 40 27 7 13 11 3 0 69 24 80
2017 Supervisor 50 23 6 6 9 0 6 78 16 35
2017 Non-supervisor 46 28 15 5 7 0 0 73 12 82
2014 Supervisor 47 23 10 4 16 0 0 70 20 37
2014 Non-supervisor 38 30 10 12 10 0 0 67 23 81

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 55 34 3 3 5 0 0 89 8 34
2019 Non-supervisor 62 23 5 6 3 0 0 85 10 92
2018 Supervisor 37 46 2 10 5 0 0 83 15 30
2018 Non-supervisor 43 35 13 5 5 0 0 78 10 80
2017 Supervisor 43 33 15 6 0 3 0 78 6 34
2017 Non-supervisor 55 30 8 4 2 1 0 85 6 82
2014 Supervisor 47 24 14 13 2 0 0 71 15 37
2014 Non-supervisor 36 34 18 8 4 0 0 71 11 81

Question 23. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 58 31 5 0 5 0 0 89 5 34
2019 Non-supervisor 58 26 4 9 3 0 0 84 12 92
2018 Supervisor 42 43 12 2 0 0 0 85 2 30
2018 Non-supervisor 43 33 10 6 7 2 0 77 13 80

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 36 25 29 0 8 3 0 62 8 34
2019 Non-supervisor 38 34 15 6 3 5 0 75 9 92
2018 Supervisor 28 46 19 7 0 0 0 74 7 30
2018 Non-supervisor 37 30 13 11 4 6 0 71 15 80
2017 Supervisor 29 54 6 12 0 0 0 82 12 35
2017 Non-supervisor 53 33 10 2 2 0 0 85 4 82
2014 Supervisor 57 37 2 3 0 0 0 94 3 37
2014 Non-supervisor 39 42 10 3 1 5 0 86 4 81

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 36 40 19 0 3 3 0 77 3 34
2019 Non-supervisor 40 28 13 8 3 6 1 73 13 91
2018 Supervisor 33 38 19 10 0 0 0 71 10 30
2018 Non-supervisor 38 35 13 5 2 7 0 79 7 79
2017 Supervisor 32 39 17 9 3 0 0 71 12 35
2017 Non-supervisor 43 29 17 5 1 6 0 76 6 82
2014 Supervisor 62 24 14 0 0 0 0 86 0 37
2014 Non-supervisor 40 37 16 1 1 2 3 81 2 81

Question 50. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 49 25 18 0 8 0 0 74 8 34
2019 Non-supervisor 47 30 13 6 4 0 0 77 10 91
2018 Supervisor 37 36 17 3 7 0 0 73 10 30
2018 Non-supervisor 34 35 13 11 7 0 0 69 18 79
2017 Supervisor 54 25 10 11 0 0 0 79 11 35
2017 Non-supervisor 60 30 4 4 2 0 0 90 6 82
2014 Supervisor 69 16 8 2 5 0 0 85 7 37
2014 Non-supervisor 46 41 8 1 4 0 0 87 5 81
2008 Supervisor 36 39 15 3 6 0 0 76 9 33
2008 Non-supervisor 22 46 17 7 8 0 0 68 15 59

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 44 30 8 3 15 0 0 74 18 34
2019 Non-supervisor 41 21 17 6 9 5 1 66 16 92
2018 Supervisor 30 37 15 8 10 0 0 67 18 29
2018 Non-supervisor 22 28 13 6 16 8 7 58 26 80
2017 Supervisor 26 42 9 12 8 0 3 70 21 35
2017 Non-supervisor 35 20 19 9 9 2 6 60 20 82
2014 Supervisor 23 43 12 7 15 0 0 66 22 37
2014 Non-supervisor 23 25 18 16 11 3 4 52 28 81

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 44 25 5 15 11 0 0 69 26 34
2019 Non-supervisor 46 26 10 14 4 0 0 72 18 90
2018 Supervisor 30 34 5 32 0 0 0 64 32 30
2018 Non-supervisor 18 38 13 17 11 4 0 58 29 79
2017 Supervisor 48 40 6 6 0 0 0 88 6 35
2017 Non-supervisor 48 25 15 5 1 4 1 78 7 82
2014 Supervisor 64 24 7 0 2 2 0 91 2 37
2014 Non-supervisor 37 39 9 4 5 5 3 81 9 81
2008 Supervisor 33 30 15 6 12 3 0 66 19 33
2008 Non-supervisor 29 31 14 10 14 2 0 61 25 58

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 19 40 25 14 3 0 0 59 16 34
2019 Non-supervisor 40 23 19 8 7 3 0 65 15 92
2018 Supervisor 27 22 29 15 7 0 0 49 22 30
2018 Non-supervisor 24 24 28 7 11 5 1 51 19 78

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 14 11 14 31 21 3 6 28 57 33
2019 Non-supervisor 25 20 23 11 12 8 2 50 25 92
2018 Supervisor 20 17 19 24 13 0 7 40 39 30
2018 Non-supervisor 8 17 18 15 23 17 3 31 47 79
2017 Supervisor 20 29 9 11 14 11 6 59 30 35
2017 Non-supervisor 26 16 20 12 9 11 5 51 25 81
2014 Supervisor 36 21 7 18 7 8 3 64 28 37
2014 Non-supervisor 14 32 18 10 14 9 3 52 27 81

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 70 19 5 3 3 0 0 89 5 34
2019 Non-supervisor 55 37 3 4 1 0 0 91 5 92
2017 Supervisor 34 52 5 8 0 0 0 86 8 35
2017 Non-supervisor 44 43 8 3 2 0 0 87 5 82
2014 Supervisor 38 53 5 2 2 0 0 91 5 37
2014 Non-supervisor 44 45 7 2 3 0 0 88 5 81
2008 Supervisor 42 36 3 12 6 0 0 79 18 33
2008 Non-supervisor 27 49 5 12 7 0 0 76 19 59

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 44 45 5 3 3 0 0 89 5 34
2019 Non-supervisor 55 28 8 6 3 0 0 83 9 92
2017 Supervisor 51 33 3 12 0 0 0 85 12 35
2017 Non-supervisor 48 32 5 13 3 0 0 80 16 82
2014 Supervisor 47 44 5 2 2 0 0 91 5 37
2014 Non-supervisor 38 36 11 9 5 0 0 75 14 80

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 67 22 5 3 3 0 0 89 5 34
2019 Non-supervisor 42 39 11 4 3 0 0 82 7 89
2017 Supervisor 45 38 5 12 0 0 0 83 12 35
2017 Non-supervisor 60 29 6 3 1 0 0 90 4 82
2014 Supervisor 59 29 2 8 2 0 0 87 10 37
2014 Non-supervisor 48 35 10 5 2 0 0 83 7 81

Use of official languages

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 78 8 3 8 3 0 0 86 11 34
2019 Non-supervisor 66 29 2 3 0 0 0 96 3 92
2017 Supervisor 34 49 3 12 0 0 3 85 12 35
2017 Non-supervisor 56 29 5 11 0 0 0 84 11 81
2014 Supervisor 50 36 3 2 8 0 0 86 10 37
2014 Non-supervisor 53 34 8 2 0 0 3 89 2 81
2008 Supervisor 44 34 3 13 6 0 0 78 19 32
2008 Non-supervisor 47 34 2 10 5 0 2 83 16 59

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 77 8 12 3 0 0 0 85 3 34
2019 Non-supervisor 76 18 4 3 0 0 0 93 3 92
2017 Supervisor 59 32 6 0 3 0 0 91 3 35
2017 Non-supervisor 68 19 4 8 0 0 1 88 8 82
2014 Supervisor 59 36 2 0 3 0 0 94 3 37
2014 Non-supervisor 61 31 3 2 2 0 2 93 4 81
2008 Supervisor 79 9 3 3 3 0 3 91 6 33
2008 Non-supervisor 71 15 5 7 2 0 0 86 8 59

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 95 3 3 0 0 0 0 97 0 34
2019 Non-supervisor 83 10 1 4 2 0 0 94 6 92
2017 Supervisor 78 16 3 3 0 0 0 94 3 35
2017 Non-supervisor 76 17 4 1 3 0 0 92 4 82
2014 Supervisor 89 9 0 2 0 0 0 98 2 37
2014 Non-supervisor 72 19 4 3 1 0 0 92 4 81
2008 Supervisor 94 3 3 0 0 0 0 97 0 33
2008 Non-supervisor 81 8 3 5 2 0 0 90 7 59

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 72 17 8 3 0 0 0 89 3 33
2019 Non-supervisor 69 20 7 3 0 0 0 89 3 92

Collective agreements and terms and conditions of employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 38 30 11 0 3 0 18 83 3 34
2019 Non-supervisor 31 35 16 6 5 5 3 71 12 92

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 52 14 11 3 0 3 18 83 3 34
2019 Non-supervisor 51 29 6 3 0 8 3 89 4 92

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 31 69 34
2019 Non-supervisor 18 82 92
2018 Supervisor 27 73 30
2018 Non-supervisor 26 74 79

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 27 73 34
2019 Non-supervisor 28 72 92

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 14 16 16 11 23 14 5 37 42 34
2019 Non-supervisor 17 12 24 8 8 24 6 42 23 92
2018 Supervisor 12 39 7 13 7 12 10 65 26 30
2018 Non-supervisor 8 18 9 16 16 25 8 39 48 80
2017 Supervisor 13 22 21 14 0 18 12 50 20 35
2017 Non-supervisor 19 12 16 6 4 30 12 55 18 82
2014 Supervisor 12 30 10 27 2 7 12 52 36 36
2014 Non-supervisor 8 23 19 5 6 23 15 51 18 81

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 25 29 14 19 8 5 0 56 29 34
2019 Non-supervisor 28 30 17 8 7 6 4 64 17 91
2018 Supervisor 28 31 22 10 10 0 0 58 20 30
2018 Non-supervisor 17 19 16 15 15 17 0 43 37 80
2017 Supervisor 33 29 21 14 0 3 0 64 15 35
2017 Non-supervisor 33 30 15 6 3 12 1 72 10 82
2014 Supervisor 39 31 20 8 0 2 0 71 8 36
2014 Non-supervisor 20 31 24 3 7 14 1 60 11 81

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 22 20 22 3 3 22 8 61 8 34
2019 Non-supervisor 16 8 29 3 3 34 7 40 10 92
2018 Supervisor 16 28 24 0 5 17 10 60 7 30
2018 Non-supervisor 8 21 23 4 6 33 6 46 16 80
2017 Supervisor 5 24 20 9 3 21 18 48 19 35
2017 Non-supervisor 18 15 23 3 4 20 18 53 11 82
2014 Supervisor 8 34 17 3 2 14 22 65 9 37
2014 Non-supervisor 12 19 22 2 4 32 9 53 10 81

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 42 25 16 3 3 11 0 75 6 34
2019 Non-supervisor 37 22 18 3 3 13 4 71 7 92
2018 Supervisor 28 39 24 2 5 2 0 68 8 30
2018 Non-supervisor 19 26 25 4 6 20 1 57 12 79
2017 Supervisor 28 37 21 6 3 6 0 69 9 35
2017 Non-supervisor 37 27 19 3 3 5 7 73 6 82
2014 Supervisor 43 32 17 3 2 2 0 77 6 37
2014 Non-supervisor 24 33 18 3 3 17 1 71 8 81

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 8 92 34
2019 Non-supervisor 17 83 92
2017 Supervisor 15 85 35
2017 Non-supervisor 19 81 81
2014 Supervisor 13 87 37
2014 Non-supervisor 21 79 81

Question 80. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Non-supervisor 81 19 17
2014 Non-supervisor 73 27 17

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Non-supervisor 43 51 7 0 0 0 0 93 0 14
2014 Non-supervisor 35 59 0 0 7 0 0 93 7 13
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Workplace well-being

A psychologically healthy workplace

Question 30. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 58 19 15 3 5 0 0 77 8 34
2019 Non-supervisor 74 13 6 5 3 0 0 87 7 92
2018 Supervisor 49 20 16 7 5 0 2 71 12 30
2018 Non-supervisor 57 18 13 1 10 2 0 76 11 79
2017 Supervisor 44 26 12 9 8 0 0 71 17 35
2017 Non-supervisor 60 24 9 1 3 2 0 86 5 82

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 25 36 16 18 3 3 0 62 21 34

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 19 38 26 14 0 3 0 59 14 34
2019 Non-supervisor 20 46 14 16 1 3 0 68 18 91
2018 Supervisor 30 39 14 12 5 0 0 69 17 30
2018 Non-supervisor 10 40 24 13 12 1 0 51 25 79
2017 Supervisor 19 44 24 6 8 0 0 63 14 35
2017 Non-supervisor 37 27 16 12 4 1 3 66 16 82

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 8 22 36 11 14 9 0 33 27 34
2019 Non-supervisor 22 40 15 10 12 1 0 62 23 92
2018 Supervisor 15 28 24 19 15 0 0 43 34 30
2018 Non-supervisor 13 30 15 21 19 3 0 44 41 79
2017 Supervisor 9 47 21 15 8 0 0 56 23 35
2017 Non-supervisor 30 32 18 15 5 0 0 62 20 81

Work-related stress

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 36 42 11 3 8 0 0 78 11 34
2019 Non-supervisor 49 20 19 5 5 0 1 70 11 90
2018 Supervisor 61 12 14 5 3 0 5 77 8 30
2018 Non-supervisor 48 27 10 7 9 0 0 74 16 79
2017 Supervisor 45 29 9 6 8 0 3 77 14 35
2017 Non-supervisor 49 24 13 7 6 0 1 73 13 82

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 19 19 16 40 5 0 0 38 45 34
2019 Non-supervisor 29 35 17 15 4 0 0 65 18 91
2018 Supervisor 18 17 33 24 8 0 0 35 31 30
2018 Non-supervisor 27 26 30 9 6 2 0 54 15 80
2017 Supervisor 21 18 24 28 9 0 0 39 37 35
2017 Non-supervisor 25 24 25 17 8 0 1 50 25 82

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 40 25 11 22 3 0 0 64 25 34
2019 Non-supervisor 47 19 14 12 4 0 3 69 17 91
2018 Supervisor 15 29 32 17 8 0 0 43 25 29
2018 Non-supervisor 32 29 17 15 5 2 1 63 20 80
2017 Supervisor 21 24 23 24 8 0 0 45 32 35
2017 Non-supervisor 31 27 18 11 10 0 3 60 21 81

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 16 22 42 5 14 0 0 38 19 34
2019 Non-supervisor 29 29 22 12 7 0 2 59 19 91
2018 Supervisor 16 17 40 19 7 0 0 33 26 30
2018 Non-supervisor 20 28 22 12 11 4 3 52 24 80
2017 Supervisor 3 26 32 24 15 0 0 29 39 35
2017 Non-supervisor 25 25 20 18 10 1 1 51 28 82

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 28 23 11 21 14 0 3 52 36 33
2019 Non-supervisor 49 26 14 5 4 0 2 77 9 91
2018 Supervisor 17 30 24 21 5 0 2 48 27 30
2018 Non-supervisor 51 22 6 3 7 2 9 82 11 79
2017 Supervisor 26 14 28 12 17 0 3 42 29 35
2017 Non-supervisor 52 18 13 6 7 0 4 73 13 81

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 14 34 30 14 8 0 0 48 22 34
2019 Non-supervisor 34 32 20 7 6 0 1 67 13 91
2018 Supervisor 23 20 36 14 8 0 0 43 22 30
2018 Non-supervisor 36 20 14 15 12 0 3 58 27 79
2017 Supervisor 31 17 18 17 17 0 0 48 34 35
2017 Non-supervisor 35 33 14 11 6 0 1 69 17 80

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 34 32 28 3 3 0 0 66 6 33
2019 Non-supervisor 39 36 16 5 3 1 1 76 8 90
2018 Supervisor 18 34 26 16 5 0 0 53 21 30
2018 Non-supervisor 30 25 21 11 9 0 5 58 20 80
2017 Supervisor 25 37 21 11 5 0 0 63 16 35
2017 Non-supervisor 44 23 12 14 2 2 3 70 17 80

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 27 32 15 17 9 0 0 59 26 32
2019 Non-supervisor 28 32 22 12 6 0 1 60 18 91
2018 Supervisor 16 22 38 17 8 0 0 38 24 30
2018 Non-supervisor 24 21 17 19 15 0 6 47 35 80
2017 Supervisor 22 26 32 17 3 0 0 48 20 35
2017 Non-supervisor 35 24 17 10 8 1 5 63 19 80

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 14 41 17 14 14 0 0 55 28 33
2019 Non-supervisor 39 33 12 10 5 0 1 72 15 91
2018 Supervisor 12 24 31 26 8 0 0 36 33 30
2018 Non-supervisor 28 26 13 12 18 0 4 56 31 79
2017 Supervisor 34 26 14 14 9 0 3 62 24 35
2017 Non-supervisor 45 19 15 9 5 1 6 69 15 80

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 51 23 21 6 0 0 0 73 6 33
2019 Non-supervisor 62 23 6 5 3 0 1 85 8 89

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 63 23 8 6 0 0 0 86 6 33
2019 Non-supervisor 49 32 14 3 1 0 1 82 4 91
2018 Supervisor 58 25 10 8 0 0 0 83 8 30
2018 Non-supervisor 45 28 15 5 2 2 3 77 7 80
2017 Supervisor 46 28 12 8 3 0 3 76 11 35
2017 Non-supervisor 50 26 16 2 3 0 2 78 6 80

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 77 14 6 0 3 0 0 92 3 33
2019 Non-supervisor 60 21 13 4 1 0 1 82 5 91
2018 Supervisor 52 31 10 5 2 0 0 83 8 30
2018 Non-supervisor 53 22 8 7 7 0 3 77 14 79
2017 Supervisor 65 14 15 3 0 0 3 81 3 35
2017 Non-supervisor 58 20 12 7 3 0 0 78 10 82

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 86 3 6 0 0 0 6 94 0 33
2019 Non-supervisor 81 9 3 0 3 0 4 94 3 91
2018 Supervisor 72 12 9 0 0 0 7 90 0 30
2018 Non-supervisor 66 13 8 1 6 0 7 85 7 80

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 55 8 23 5 8 0 0 63 14 34
2019 Non-supervisor 69 16 4 4 5 0 2 86 10 90
2018 Supervisor 71 12 10 2 5 0 0 83 7 30
2018 Non-supervisor 59 8 13 4 12 0 4 70 17 79
2017 Supervisor 59 24 6 3 6 0 3 85 9 35
2017 Non-supervisor 79 7 7 2 2 0 2 88 4 82

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 47 36 15 0 3 0 0 82 3 34
2019 Non-supervisor 59 29 9 1 1 0 1 89 2 91
2018 Supervisor 54 36 2 7 0 0 0 90 7 30
2018 Non-supervisor 54 23 12 5 4 0 3 78 9 80
2017 Supervisor 48 39 5 5 3 0 0 87 8 35
2017 Non-supervisor 65 26 2 2 2 0 2 93 5 81

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 53 16 19 3 8 0 0 70 11 34
2019 Non-supervisor 61 12 13 5 7 0 2 74 13 91
2018 Supervisor 47 25 12 10 8 0 0 71 17 30
2018 Non-supervisor 42 21 11 11 13 0 3 65 24 80
2017 Supervisor 56 18 0 20 5 0 0 74 26 35
2017 Non-supervisor 54 25 7 11 1 0 2 81 12 82

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 47 42 5 3 3 0 0 89 5 34
2019 Non-supervisor 64 6 0 0 0 0 30 100 0 90
2018 Supervisor 56 34 5 2 0 0 2 92 3 30
2018 Non-supervisor 61 6 1 1 0 0 31 97 2 80
2017 Supervisor 55 29 10 3 3 0 0 84 5 35
2017 Non-supervisor 67 7 0 0 0 0 26 100 0 82

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 76 21 3 0 0 0 0 97 0 33
2019 Non-supervisor 71 21 6 1 0 0 2 93 1 91
2018 Supervisor 63 29 5 2 0 0 0 93 2 30
2018 Non-supervisor 68 23 3 0 0 3 3 97 0 80
2017 Supervisor 62 30 5 0 0 0 3 95 0 35
2017 Non-supervisor 66 21 9 1 0 0 3 90 1 82

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 82 3 5 0 0 0 9 94 0 34
2019 Non-supervisor 74 13 4 3 4 0 3 89 7 91
2018 Supervisor 86 5 5 2 2 0 0 90 5 30
2018 Non-supervisor 66 8 7 4 2 2 12 85 7 80
2017 Supervisor 80 12 3 3 0 0 3 94 3 35
2017 Non-supervisor 77 8 5 5 2 0 3 88 7 82

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 49 30 18 0 0 0 3 82 0 34
2019 Non-supervisor 60 25 9 5 0 0 2 86 5 89
2018 Supervisor 62 26 12 0 0 0 0 88 0 30
2018 Non-supervisor 41 27 19 4 5 2 2 71 9 80
2017 Supervisor 65 29 6 0 0 0 0 94 0 35
2017 Non-supervisor 48 24 15 6 3 0 4 75 9 82

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 5 19 59 11 5 0 0 25 16 34
2019 Non-supervisor 28 38 25 7 2 0 0 66 9 91
2018 Supervisor 9 19 52 20 0 0 0 28 20 30
2018 Non-supervisor 20 32 29 12 7 0 0 52 19 79
2017 Supervisor 11 21 42 20 6 0 0 32 26 35
2017 Non-supervisor 21 24 38 13 4 0 0 45 17 82

Question 76. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 21 17 42 14 6 0 0 20 38 33
2019 Non-supervisor 4 16 29 25 26 0 0 51 20 90
2018 Supervisor 3 20 56 12 9 0 0 21 22 29
2018 Non-supervisor 14 15 30 25 16 0 0 42 28 79
2017 Supervisor 6 29 25 21 19 0 0 40 35 35
2017 Non-supervisor 5 13 43 19 19 0 0 39 18 82
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Compensation

Pay or other compensation issues

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 44 31 5 11 8 0 0 44 56 34
2019 Non-supervisor 37 32 11 8 3 10 0 41 59 92
2018 Supervisor 64 19 7 7 2 0 0 64 36 30
2018 Non-supervisor 52 25 8 4 4 5 3 56 44 80
2017 Supervisor 51 28 7 5 9 0 0 51 49 35
2017 Non-supervisor 61 16 12 3 5 1 1 62 38 81

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 71 29 18
2019 Non-supervisor 50 50 50

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 34 66 18
2019 Non-supervisor 61 39 50
2018 Supervisor 61 39 12
2018 Non-supervisor 59 41 33

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 59 16 8 11 0 0 5 80 12 34
2019 Non-supervisor 39 26 7 7 5 1 15 78 14 92
2018 Supervisor 54 12 19 7 2 0 5 70 10 30
2018 Non-supervisor 47 9 11 6 12 5 11 66 21 79

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 29 29 20 17 5 0 0 59 22 18
2019 Non-supervisor 22 25 15 11 10 2 15 57 25 49
2018 Supervisor 40 14 25 7 0 0 14 62 8 12
2018 Non-supervisor 42 22 14 7 5 7 2 71 14 33
2017 Supervisor 30 53 12 0 0 5 0 88 0 17
2017 Non-supervisor 57 20 7 7 4 0 5 81 11 30

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 5 5 15 5 29 17 24 17 58 18
2019 Non-supervisor 6 19 12 12 18 3 30 38 44 50
2018 Supervisor 32 20 0 14 20 0 14 60 40 12
2018 Non-supervisor 16 10 5 14 12 9 33 45 46 33
2017 Supervisor 0 12 12 6 36 10 25 18 64 17
2017 Non-supervisor 12 13 13 7 12 3 40 43 34 30
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