2019 Public Service Employee Survey Results by Theme for Library and Archives Canada by Question 94. Please indicate your occupational group and level. Occupational group and level - PM

The results of the 2019 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 45 45 5 5 0 0 0 90 5 42
2019 PM-03 54 31 8 8 0 0 0 85 8 13
2019 PM-04 30 70 0 0 0 0 0 100 0 10
2018 PM 64 23 14 0 0 0 0 86 0 22
2017 PM 56 37 4 4 0 0 0 93 4 27
2014 PM 47 40 0 10 3 0 0 87 13 30
2014 PM-04 27 55 0 18 0 0 0 82 18 11
2011 PM 41 30 15 4 11 0 0 70 15 27
2008 PM 48 48 0 5 0 0 0 95 5 21
2008 PM-04 40 60 0 0 0 0 0 100 0 10

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 40 40 14 5 0 0 0 81 5 42
2019 PM-03 31 38 23 8 0 0 0 69 8 13
2019 PM-04 20 70 0 10 0 0 0 90 10 10
2018 PM 52 39 9 0 0 0 0 91 0 23
2017 PM 44 37 4 11 4 0 0 82 15 27

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 68 27 5 0 0 0 0 95 0 41
2019 PM-03 67 33 0 0 0 0 0 100 0 12
2019 PM-04 80 20 0 0 0 0 0 100 0 10
2018 PM 87 13 0 0 0 0 0 100 0 23
2017 PM 74 18 4 4 0 0 0 93 4 27
2014 PM 67 27 7 0 0 0 0 93 0 30
2014 PM-04 64 27 9 0 0 0 0 91 0 11
2011 PM 52 37 4 4 0 0 4 92 4 27

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 48 40 7 5 0 0 0 88 5 42
2019 PM-03 54 38 8 0 0 0 0 92 0 13
2019 PM-04 40 50 0 10 0 0 0 90 10 10
2018 PM 83 13 0 4 0 0 0 96 4 23
2017 PM 63 26 4 7 0 0 0 89 7 27
2014 PM 47 30 17 0 7 0 0 77 7 30
2014 PM-04 36 55 0 0 9 0 0 91 9 11
2011 PM 37 33 15 11 0 0 4 73 12 27
2008 PM 57 43 0 0 0 0 0 100 0 21
2008 PM-04 60 40 0 0 0 0 0 100 0 10

Question 51. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 50 31 10 7 2 0 0 81 10 42
2019 PM-03 46 23 15 15 0 0 0 69 15 13
2019 PM-04 40 50 10 0 0 0 0 90 0 10
2018 PM 61 30 9 0 0 0 0 91 0 23
2017 PM 48 30 15 7 0 0 0 78 7 27
2014 PM 7 27 33 30 3 0 0 33 33 30
2014 PM-04 9 18 27 36 9 0 0 27 45 11
2011 PM 7 15 22 22 33 0 0 22 56 27

Question 52. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 50 33 12 2 2 0 0 83 5 42
2019 PM-03 38 31 23 8 0 0 0 69 8 13
2019 PM-04 50 50 0 0 0 0 0 100 0 10
2018 PM 70 22 4 4 0 0 0 91 4 23
2017 PM 48 30 15 7 0 0 0 78 7 27
2014 PM 7 23 43 23 3 0 0 30 27 30
2014 PM-04 9 18 27 36 9 0 0 27 45 11
2011 PM 4 22 19 26 30 0 0 26 56 27
2008 PM 19 48 19 10 5 0 0 67 14 21
2008 PM-04 20 60 10 10 0 0 0 80 10 10

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 55 14 19 7 5 0 0 69 12 42
2019 PM-03 38 23 31 8 0 0 0 62 8 13
2019 PM-04 70 10 0 10 10 0 0 80 20 10
2018 PM 74 22 0 4 0 0 0 96 4 23
2017 PM 69 15 4 8 0 4 0 88 8 26
2014 PM 14 34 17 14 14 7 0 52 30 29
2014 PM-04 18 9 27 18 27 0 0 27 45 11
2011 PM 7 30 15 22 11 15 0 43 39 27
2008 PM 29 48 5 10 0 10 0 84 11 21
2008 PM-04 40 50 10 0 0 0 0 90 0 10
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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 56 17 17 5 2 0 2 75 8 41
2019 PM-03 42 17 25 0 8 0 8 64 9 12
2019 PM-04 60 10 10 20 0 0 0 70 20 10

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 43 36 14 5 0 0 2 80 5 42
2019 PM-03 31 38 23 0 0 0 8 75 0 13
2019 PM-04 30 50 10 10 0 0 0 80 10 10
2018 PM 61 30 9 0 0 0 0 91 0 23
2017 PM 45 41 7 0 0 7 0 92 0 27
2014 PM 30 37 20 13 0 0 0 67 13 30
2014 PM-04 9 55 18 18 0 0 0 64 18 11
2011 PM 15 41 26 11 4 0 4 58 15 27
2008 PM 29 29 24 5 5 5 5 63 11 21
2008 PM-04 30 30 30 0 0 10 0 67 0 10

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 45 36 10 7 2 0 0 81 10 42
2019 PM-03 46 31 8 15 0 0 0 77 15 13
2019 PM-04 30 50 10 0 10 0 0 80 10 10
2018 PM 57 35 9 0 0 0 0 91 0 23
2017 PM 41 44 15 0 0 0 0 85 0 27
2014 PM 31 41 17 7 0 3 0 75 7 29
2014 PM-04 0 60 30 10 0 0 0 60 10 10
2011 PM 15 52 7 15 7 4 0 69 23 27
2008 PM 19 48 10 10 10 0 5 70 20 21
2008 PM-04 20 50 10 20 0 0 0 70 20 10

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 44 37 12 5 0 2 0 83 5 41
2019 PM-03 25 42 33 0 0 0 0 67 0 12
2019 PM-04 50 40 0 10 0 0 0 90 10 10
2018 PM 65 30 4 0 0 0 0 96 0 23
2017 PM 56 33 7 4 0 0 0 89 4 27
2014 PM 47 30 13 0 10 0 0 77 10 30
2014 PM-04 18 27 27 0 27 0 0 45 27 11

Senior management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 46 39 12 2 0 0 0 85 2 41
2019 PM-03 31 38 23 8 0 0 0 69 8 13
2019 PM-04 30 50 20 0 0 0 0 80 0 10
2018 PM 64 23 5 0 0 9 0 95 0 22
2017 PM 33 29 19 0 4 15 0 74 4 27
2014 PM 3 37 20 13 13 13 0 46 31 30
2014 PM-04 0 27 27 9 27 9 0 30 40 11
2011 PM 4 7 41 19 19 11 0 13 42 27

Question 35. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 34 46 17 2 0 0 0 80 2 41
2019 PM-03 31 38 23 8 0 0 0 69 8 13
2019 PM-04 10 60 30 0 0 0 0 70 0 10
2018 PM 55 32 9 0 0 5 0 90 0 22
2017 PM 30 22 19 19 0 11 0 58 21 27
2014 PM 7 17 27 30 13 7 0 25 46 30
2014 PM-04 0 9 18 45 18 9 0 10 70 11
2011 PM 0 7 26 37 30 0 0 7 67 27
2008 PM 14 43 14 19 10 0 0 57 29 21
2008 PM-04 20 60 10 10 0 0 0 80 10 10

Question 36. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 17 54 22 5 0 2 0 73 5 41
2019 PM-03 15 54 23 8 0 0 0 69 8 13
2019 PM-04 10 40 40 10 0 0 0 50 10 10
2018 PM 27 41 9 0 0 23 0 88 0 22
2017 PM 22 18 19 26 0 15 0 48 31 27
2014 PM 3 17 27 30 13 10 0 22 48 30
2014 PM-04 0 9 18 55 9 9 0 10 70 11
2011 PM 0 7 26 41 22 4 0 8 65 27
2008 PM 10 19 33 24 14 0 0 29 38 21
2008 PM-04 10 30 30 30 0 0 0 40 30 10

Question 37. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 24 51 15 10 0 0 0 76 10 41
2019 PM-03 23 46 15 15 0 0 0 69 15 13
2019 PM-04 30 50 10 10 0 0 0 80 10 10
2018 PM 45 32 14 5 0 5 0 81 5 22
2017 PM 22 48 15 4 0 11 0 79 4 27
2014 PM 7 20 23 30 17 3 0 28 48 30
2014 PM-04 0 27 9 36 27 0 0 27 64 11
2011 PM 0 15 19 48 19 0 0 15 67 27
2008 PM 5 57 10 29 0 0 0 62 29 21
2008 PM-04 10 70 10 10 0 0 0 80 10 10
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 31 38 17 14 0 0 0 69 14 42
2019 PM-03 23 46 15 15 0 0 0 69 15 13
2019 PM-04 0 50 30 20 0 0 0 50 20 10
2018 PM 52 30 13 4 0 0 0 83 4 23
2017 PM 33 48 7 4 7 0 0 81 11 27
2014 PM 13 43 23 13 3 3 0 59 17 30
2014 PM-04 0 36 27 36 0 0 0 36 36 11
2011 PM 7 37 15 22 19 0 0 44 41 27

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 40 36 10 12 2 0 0 76 14 42
2019 PM-03 46 38 8 0 8 0 0 85 8 13
2019 PM-04 20 50 30 0 0 0 0 70 0 10
2018 PM 35 52 9 4 0 0 0 87 4 23
2017 PM 52 33 11 0 4 0 0 85 4 27

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 45 29 10 14 2 0 0 74 17 42
2019 PM-03 31 31 15 15 8 0 0 62 23 13
2019 PM-04 40 40 0 20 0 0 0 80 20 10
2018 PM 57 43 0 0 0 0 0 100 0 23
2017 PM 33 45 11 7 0 4 0 81 8 27
2014 PM 30 37 23 3 7 0 0 67 10 30
2014 PM-04 9 36 36 0 18 0 0 45 18 11
2011 PM 15 35 23 19 8 0 0 50 27 26
2008 PM 19 38 19 19 0 5 0 60 20 21
2008 PM-04 20 50 10 20 0 0 0 70 20 10

Job fit and development

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 33 38 15 10 5 0 0 70 15 40
2019 PM-03 25 33 17 17 8 0 0 58 25 12
2018 PM 43 48 9 0 0 0 0 91 0 23
2017 PM 48 22 11 15 4 0 0 70 19 27
2014 PM 23 40 17 20 0 0 0 63 20 30
2014 PM-04 27 27 9 36 0 0 0 55 36 11
2011 PM 22 37 15 22 4 0 0 59 26 27
2008 PM 29 48 5 14 5 0 0 76 19 21
2008 PM-04 30 40 0 20 10 0 0 70 30 10

Question 44. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 45 36 10 7 2 0 0 81 10 42
2019 PM-03 46 31 15 0 8 0 0 77 8 13
2019 PM-04 50 30 0 20 0 0 0 80 20 10
2018 PM 52 35 9 0 4 0 0 87 4 23
2017 PM 26 44 11 11 7 0 0 70 19 27
2014 PM 10 27 13 20 13 13 3 44 40 30
2014 PM-04 9 27 0 36 18 0 9 40 60 11
2011 PM 4 33 30 15 19 0 0 37 33 27
2008 PM 24 38 24 14 0 0 0 62 14 21
2008 PM-04 30 30 20 20 0 0 0 60 20 10

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 26 38 24 5 0 2 5 69 5 42
2019 PM-03 23 46 23 8 0 0 0 69 8 13
2019 PM-04 10 60 30 0 0 0 0 70 0 10
2018 PM 39 35 4 9 4 0 9 81 14 23
2017 PM 19 37 30 7 4 0 4 58 12 27
2014 PM 10 23 23 13 13 7 10 40 32 30
2014 PM-04 0 36 9 18 18 9 9 44 44 11
2011 PM 0 22 19 22 26 7 4 25 54 27
2008 PM 10 29 14 33 14 0 0 38 48 21
2008 PM-04 20 30 0 40 10 0 0 50 50 10

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 60 17 7 12 2 0 2 78 15 42
2019 PM-03 46 31 8 8 0 0 8 83 8 13
2019 PM-04 60 10 10 20 0 0 0 70 20 10

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 64 17 7 5 2 0 5 85 8 42
2019 PM-03 46 23 15 8 0 0 8 75 8 13
2019 PM-04 80 10 0 0 10 0 0 90 10 10

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 71 21 5 0 0 0 2 95 0 42
2019 PM-03 69 23 8 0 0 0 0 92 0 13
2019 PM-04 70 30 0 0 0 0 0 100 0 10

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 64 17 5 2 0 7 5 92 3 42
2019 PM-03 46 31 8 0 0 8 8 91 0 13
2019 PM-04 70 10 0 10 0 10 0 89 11 10

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 65 23 0 3 3 3 5 95 5 40
2019 PM-03 58 25 0 8 8 0 0 83 17 12
2019 PM-04 80 10 0 0 0 0 10 100 0 10

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 69 12 10 2 2 0 5 85 5 42
2019 PM-03 62 23 15 0 0 0 0 85 0 13
2019 PM-04 60 0 10 10 10 0 10 67 22 10

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 90 5 2 0 0 0 2 98 0 42
2019 PM-03 92 8 0 0 0 0 0 100 0 13
2019 PM-04 70 10 10 0 0 0 10 89 0 10

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 93 2 0 2 0 0 2 98 2 42
2019 PM-03 92 8 0 0 0 0 0 100 0 13
2019 PM-04 80 0 0 10 0 0 10 89 11 10

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 37 32 12 20 0 0 0 68 20 41
2019 PM-03 31 38 0 31 0 0 0 69 31 13
2019 PM-04 10 30 30 30 0 0 0 40 30 10
2018 PM 48 22 26 4 0 0 0 70 4 23
2017 PM 48 26 7 15 0 0 4 77 15 27
2014 PM 7 63 7 13 7 0 3 72 21 30
2014 PM-04 0 82 0 0 18 0 0 82 18 11
2011 PM 22 37 22 15 4 0 0 59 19 27

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 45 36 14 5 0 0 0 81 5 42
2019 PM-03 54 31 8 8 0 0 0 85 8 13
2019 PM-04 10 50 40 0 0 0 0 60 0 10
2018 PM 52 26 17 4 0 0 0 78 4 23
2017 PM 52 30 7 7 4 0 0 82 11 27
2014 PM 23 33 23 7 10 3 0 59 17 30
2014 PM-04 9 55 18 0 18 0 0 64 18 11

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 37 37 15 12 0 0 0 73 12 41
2019 PM-03 31 46 15 8 0 0 0 77 8 13
2019 PM-04 20 50 20 10 0 0 0 70 10 10
2018 PM 52 39 4 4 0 0 0 91 4 23
2017 PM 44 30 15 7 4 0 0 74 11 27
2014 PM 10 43 23 20 3 0 0 53 23 30
2014 PM-04 0 55 27 9 9 0 0 55 18 11
2011 PM 11 44 15 22 7 0 0 56 30 27

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 38 40 14 5 2 0 0 79 7 42
2019 PM-03 38 38 15 8 0 0 0 77 8 13
2019 PM-04 20 50 30 0 0 0 0 70 0 10
2018 PM 30 52 9 4 0 0 4 86 5 23
2017 PM 30 33 22 7 4 4 0 65 11 27

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 45 26 17 7 2 0 2 73 10 42
2019 PM-03 54 15 15 8 0 0 8 75 8 13
2019 PM-04 20 20 30 20 10 0 0 40 30 10
2018 PM 39 39 9 9 0 0 4 82 9 23
2017 PM 41 26 19 4 4 0 7 72 8 27
2014 PM 30 33 13 17 3 3 0 66 21 30
2014 PM-04 9 45 9 36 0 0 0 55 36 11
2011 PM 30 30 22 11 4 4 0 62 15 27

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 38 28 13 15 5 0 3 67 21 40
2019 PM-03 54 15 15 8 0 0 8 75 8 13
2019 PM-04 10 50 10 20 10 0 0 60 30 10
2018 PM 43 17 26 9 4 0 0 61 13 23
2017 PM 41 26 19 4 4 0 7 72 8 27
2014 PM 37 23 23 3 3 0 10 67 7 30
2014 PM-04 27 18 45 9 0 0 0 45 9 11
2011 PM 26 19 22 11 11 0 11 50 25 27
2008 PM 10 48 38 5 0 0 0 57 5 21
2008 PM-04 10 40 50 0 0 0 0 50 0 10

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 50 31 10 7 0 2 0 83 7 42
2019 PM-03 38 38 8 8 0 8 0 83 8 13
2019 PM-04 60 20 10 10 0 0 0 80 10 10
2017 PM 59 15 4 4 0 19 0 91 5 27
2014 PM 47 23 13 0 7 7 3 78 7 30
2014 PM-04 27 36 27 0 9 0 0 64 9 11
2011 PM 52 33 11 0 4 0 0 85 4 27

Mobility and retention

Question 54. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2019 PM 29 36 36 42
2019 PM-03 23 38 38 13
2019 PM-04 30 40 30 10
2018 PM 22 43 35 23
2017 PM 15 59 26 27
2014 PM 43 27 30 30
2014 PM-04 36 27 36 11
2011 PM 22 37 41 27

Question 55. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2019 PM 17 50 33 0 0 0 12
2014 PM 62 0 38 0 9999 0 13
Top of Page

Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 55 40 0 5 0 0 0 95 5 42
2019 PM-03 54 38 0 8 0 0 0 92 8 13
2019 PM-04 50 50 0 0 0 0 0 100 0 10
2018 PM 65 30 0 0 0 0 4 100 0 23
2017 PM 59 22 7 7 4 0 0 81 11 27
2014 PM 40 47 3 7 0 0 3 90 7 30
2014 PM-04 27 55 9 9 0 0 0 82 9 11
2011 PM 30 37 11 15 0 7 0 72 16 27
2008 PM 48 38 14 0 0 0 0 86 0 21
2008 PM-04 50 50 0 0 0 0 0 100 0 10

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 57 36 5 2 0 0 0 93 2 42
2019 PM-03 54 31 8 8 0 0 0 85 8 13
2019 PM-04 60 40 0 0 0 0 0 100 0 10
2018 PM 52 39 4 0 0 4 0 95 0 23
2017 PM 45 33 11 4 0 7 0 84 4 27
2014 PM 13 43 30 10 3 0 0 57 13 30
2014 PM-04 9 45 27 9 9 0 0 55 18 11
2011 PM 11 41 22 4 19 4 0 54 23 27

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 5 17 50 17 12 0 0 29 21 42
2019 PM-03 8 8 46 15 23 0 0 38 15 13
2019 PM-04 10 30 40 0 20 0 0 20 40 10
2018 PM 4 13 43 22 13 0 4 36 18 23
2017 PM 0 26 41 15 19 0 0 33 26 27
2014 PM 3 33 43 13 3 0 3 17 38 30
2014 PM-04 0 45 36 18 0 0 0 18 45 11
2011 PM 22 33 30 7 4 0 4 12 58 27
2008 PM 14 43 33 10 0 0 0 10 57 21
2008 PM-04 0 40 40 20 0 0 0 20 40 10

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 2 33 17 29 19 0 0 48 36 42
2019 PM-03 8 54 8 0 31 0 0 31 62 13
2019 PM-04 0 30 10 50 10 0 0 60 30 10
2018 PM 9 9 18 41 23 0 0 64 18 22
2017 PM 0 11 30 15 37 7 0 56 12 27
2014 PM 10 23 37 17 3 0 10 22 37 30
2014 PM-04 9 27 45 9 0 0 9 10 40 11
2011 PM 44 15 26 7 4 4 0 12 62 27
2008 PM 0 48 19 29 5 0 0 33 48 21
2008 PM-04 0 30 30 40 0 0 0 40 30 10

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 2 14 36 33 14 0 0 48 17 42
2019 PM-03 0 8 46 31 15 0 0 46 8 13
2019 PM-04 10 20 20 50 0 0 0 50 30 10
2018 PM 9 9 17 48 9 0 9 62 19 23
2017 PM 0 15 26 15 33 0 11 54 17 27
2014 PM 10 23 17 27 7 0 17 40 40 30
2014 PM-04 9 18 45 9 9 0 9 20 30 11
2011 PM 22 19 33 11 11 0 4 23 42 27
2008 PM 14 19 29 24 14 0 0 38 33 21
2008 PM-04 10 20 30 20 20 0 0 40 30 10

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 0 17 38 29 14 0 2 44 17 42
2019 PM-03 0 8 46 31 15 0 0 46 8 13
2019 PM-04 0 30 40 30 0 0 0 30 30 10
2018 PM 0 17 30 30 13 0 9 48 19 23
2017 PM 4 15 22 22 33 0 4 58 19 27
2014 PM 0 25 29 25 11 0 11 40 28 28
2014 PM-04 0 50 30 10 10 0 0 20 50 10
2011 PM 7 7 41 19 11 4 11 35 17 27
2008 PM 5 19 29 38 10 0 0 48 24 21
2008 PM-04 0 20 40 30 10 0 0 40 20 10

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 20 27 29 17 7 0 0 24 46 41
2019 PM-03 25 17 33 25 0 0 0 25 42 12
2019 PM-04 10 40 20 10 20 0 0 30 50 10
2018 PM 17 13 30 26 13 0 0 39 30 23
2017 PM 15 26 22 7 18 0 11 29 46 27
2014 PM 10 50 30 0 7 0 3 7 62 30
2014 PM-04 9 64 9 0 9 0 9 10 80 11
2011 PM 30 33 22 7 4 0 4 12 65 27
2008 PM 19 43 19 14 5 0 0 19 62 21
2008 PM-04 0 50 30 20 0 0 0 20 50 10

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 10 31 26 7 24 2 0 32 41 42
2019 PM-03 23 15 31 0 31 0 0 31 38 13
2019 PM-04 0 50 30 10 0 10 0 11 56 10
2018 PM 13 17 26 30 13 0 0 43 30 23
2017 PM 4 15 30 19 26 0 7 48 20 27
2014 PM 3 23 30 23 7 0 13 35 31 30
2014 PM-04 9 27 55 9 0 0 0 9 36 11
2011 PM 19 15 26 26 4 0 11 33 38 27
2008 PM 10 5 57 24 5 0 0 29 14 21
2008 PM-04 10 10 40 30 10 0 0 40 20 10

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 5 24 41 20 7 0 2 28 30 41
2019 PM-03 0 17 58 8 8 0 8 18 18 12
2019 PM-04 10 30 30 20 10 0 0 30 40 10
2018 PM 9 26 26 30 4 0 4 36 36 23
2017 PM 0 22 41 19 15 0 4 35 23 27
2014 PM 17 17 30 17 13 0 7 32 36 30
2014 PM-04 18 18 36 9 9 0 9 20 40 11

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 7 21 50 12 10 0 0 21 29 42
2019 PM-03 0 38 54 0 8 0 0 8 38 13
2019 PM-04 0 20 40 30 10 0 0 40 20 10

Question 40. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 19 40 21 12 7 0 0 60 19 42
2019 PM-03 23 23 31 8 15 0 0 46 23 13
2019 PM-04 20 40 30 10 0 0 0 60 10 10

Respectful workplace

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 36 50 5 7 2 0 0 86 10 42
2019 PM-03 15 69 0 15 0 0 0 85 15 13
2019 PM-04 40 30 10 10 10 0 0 70 20 10
2018 PM 70 26 4 0 0 0 0 96 0 23
2017 PM 67 15 7 4 7 0 0 81 11 27
2014 PM 43 27 0 17 10 3 0 72 28 30
2014 PM-04 36 9 0 27 18 9 0 50 50 11

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 51 29 10 7 2 0 0 80 10 41
2019 PM-03 46 31 15 8 0 0 0 77 8 13
2019 PM-04 50 20 10 10 10 0 0 70 20 10
2018 PM 65 30 4 0 0 0 0 96 0 23
2017 PM 70 15 4 11 0 0 0 85 11 27
2014 PM 27 40 20 10 3 0 0 67 13 30
2014 PM-04 9 45 18 18 9 0 0 55 27 11

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 37 41 20 2 0 0 0 78 2 41
2019 PM-03 25 50 25 0 0 0 0 75 0 12
2019 PM-04 10 50 30 10 0 0 0 60 10 10
2018 PM 48 43 4 0 0 0 4 95 0 23

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 57 31 10 0 2 0 0 88 2 42
2019 PM-03 54 31 15 0 0 0 0 85 0 13
2019 PM-04 50 40 10 0 0 0 0 90 0 10
2018 PM 55 41 5 0 0 0 0 95 0 22
2017 PM 44 37 15 4 0 0 0 81 4 27
2014 PM 27 43 17 0 7 7 0 75 7 30
2014 PM-04 27 27 27 0 9 9 0 60 10 11
2011 PM 7 30 33 15 4 7 4 42 21 27

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 60 24 14 0 2 0 0 83 2 42
2019 PM-03 69 15 15 0 0 0 0 85 0 13
2019 PM-04 60 20 20 0 0 0 0 80 0 10
2018 PM 65 35 0 0 0 0 0 100 0 23
2017 PM 48 30 19 4 0 0 0 78 4 27
2014 PM 20 40 17 0 7 17 0 72 8 30
2014 PM-04 27 45 9 0 9 9 0 80 10 11

Question 50. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 60 26 12 0 2 0 0 86 2 42
2019 PM-03 46 23 31 0 0 0 0 69 0 13
2019 PM-04 60 40 0 0 0 0 0 100 0 10
2018 PM 87 9 4 0 0 0 0 96 0 23
2017 PM 70 26 4 0 0 0 0 96 0 27
2014 PM 27 40 17 10 7 0 0 67 17 30
2014 PM-04 9 36 27 18 9 0 0 45 27 11
2011 PM 7 37 26 15 11 0 4 46 27 27
2008 PM 29 48 5 10 5 5 0 80 15 21
2008 PM-04 30 60 10 0 0 0 0 90 0 10

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 32 34 17 7 0 7 2 73 8 41
2019 PM-03 31 31 23 8 0 8 0 67 8 13
2019 PM-04 30 20 30 10 0 0 10 56 11 10
2018 PM 43 35 9 0 4 0 9 86 5 23
2017 PM 26 41 15 4 4 7 4 75 8 27
2014 PM 20 40 20 10 3 3 3 64 14 30
2014 PM-04 18 27 27 9 9 0 9 50 20 11

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 38 33 12 17 0 0 0 71 17 42
2019 PM-03 46 38 0 15 0 0 0 85 15 13
2019 PM-04 30 40 10 20 0 0 0 70 20 10
2018 PM 30 57 4 9 0 0 0 87 9 23
2017 PM 30 26 26 7 7 4 0 58 15 27
2014 PM 17 50 7 7 7 13 0 77 15 30
2014 PM-04 0 64 0 18 9 9 0 70 30 11
2011 PM 15 48 11 15 7 0 4 65 23 27
2008 PM 10 52 10 10 10 10 0 68 21 21
2008 PM-04 10 50 10 10 10 10 0 67 22 10

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 43 36 21 0 0 0 0 79 0 42
2019 PM-03 54 23 23 0 0 0 0 77 0 13
2019 PM-04 40 40 20 0 0 0 0 80 0 10
2018 PM 43 39 9 4 0 4 0 86 5 23

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 31 26 29 2 0 10 2 65 3 42
2019 PM-03 46 15 23 8 0 8 0 67 8 13
2019 PM-04 30 30 40 0 0 0 0 60 0 10
2018 PM 13 39 22 4 4 4 13 63 11 23
2017 PM 22 26 7 11 7 22 4 65 25 27
2014 PM 7 20 13 30 13 7 10 32 52 30
2014 PM-04 0 9 9 36 27 0 18 11 78 11
2011 PM 7 11 26 19 26 11 0 21 50 27

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 29 55 7 10 0 0 0 83 10 42
2019 PM-03 15 69 8 8 0 0 0 85 8 13
2019 PM-04 20 60 10 10 0 0 0 80 10 10
2017 PM 33 59 0 7 0 0 0 93 7 27
2014 PM 20 33 3 40 3 0 0 53 43 30
2014 PM-04 36 27 9 27 0 0 0 64 27 11
2011 PM 15 48 15 15 7 0 0 63 22 27
2008 PM 33 52 5 10 0 0 0 86 10 21
2008 PM-04 30 50 10 10 0 0 0 80 10 10

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 57 36 5 2 0 0 0 93 2 42
2019 PM-03 38 54 8 0 0 0 0 92 0 13
2019 PM-04 70 10 10 10 0 0 0 80 10 10
2017 PM 44 41 0 11 4 0 0 85 15 27
2014 PM 40 43 7 7 3 0 0 83 10 30
2014 PM-04 36 64 0 0 0 0 0 100 0 11
2011 PM 37 41 0 19 4 0 0 78 22 27

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 52 36 7 5 0 0 0 88 5 42
2019 PM-03 38 54 0 8 0 0 0 92 8 13
2019 PM-04 40 30 20 10 0 0 0 70 10 10
2017 PM 52 30 11 4 0 0 4 85 4 27
2014 PM 23 57 7 13 0 0 0 80 13 30
2014 PM-04 9 55 9 27 0 0 0 64 27 11

Use of official languages

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 62 24 10 5 0 0 0 86 5 42
2019 PM-03 62 31 8 0 0 0 0 92 0 13
2019 PM-04 30 40 20 10 0 0 0 70 10 10
2017 PM 56 33 7 4 0 0 0 89 4 27
2014 PM 57 27 10 7 0 0 0 83 7 30
2014 PM-04 55 27 9 9 0 0 0 82 9 11
2011 PM 59 26 4 4 7 0 0 85 11 27
2008 PM 62 38 0 0 0 0 0 100 0 21
2008 PM-04 70 30 0 0 0 0 0 100 0 10

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 74 21 2 0 2 0 0 95 2 42
2019 PM-03 69 31 0 0 0 0 0 100 0 13
2019 PM-04 60 40 0 0 0 0 0 100 0 10
2017 PM 67 22 0 7 0 0 4 92 8 27
2014 PM 60 23 3 3 10 0 0 83 13 30
2014 PM-04 45 27 0 9 18 0 0 73 27 11
2011 PM 63 26 0 4 7 0 0 89 11 27
2008 PM 57 33 0 10 0 0 0 90 10 21
2008 PM-04 40 50 0 10 0 0 0 90 10 10

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 83 14 0 2 0 0 0 98 2 42
2019 PM-03 77 23 0 0 0 0 0 100 0 13
2019 PM-04 80 20 0 0 0 0 0 100 0 10
2017 PM 73 23 4 0 0 0 0 96 0 26
2014 PM 83 17 0 0 0 0 0 100 0 30
2014 PM-04 82 18 0 0 0 0 0 100 0 11
2011 PM 67 26 7 0 0 0 0 93 0 27
2008 PM 71 14 5 10 0 0 0 86 10 21
2008 PM-04 70 10 10 10 0 0 0 80 10 10

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 86 14 0 0 0 0 0 100 0 42
2019 PM-03 92 8 0 0 0 0 0 100 0 13
2019 PM-04 80 20 0 0 0 0 0 100 0 10

Collective agreements and terms and conditions of employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 31 48 17 5 0 0 0 79 5 42
2019 PM-03 38 46 15 0 0 0 0 85 0 13
2019 PM-04 60 20 10 10 0 0 0 80 10 10

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 76 20 5 0 0 0 0 95 0 41
2019 PM-03 85 8 8 0 0 0 0 92 0 13
2019 PM-04 70 30 0 0 0 0 0 100 0 10

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PM 17 83 41
2018 PM 0 100 23

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PM 26 74 42

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 24 24 17 5 0 17 14 69 7 42
2019 PM-03 31 31 23 0 0 8 8 73 0 13
2019 PM-04 20 30 0 10 0 30 10 83 17 10
2018 PM 30 4 13 0 0 35 17 73 0 23
2017 PM 7 15 30 4 0 33 11 40 7 27
2014 PM 7 10 23 7 3 40 10 33 20 30
2014 PM-04 9 9 27 9 9 27 9 29 29 11

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 48 38 10 2 0 2 0 88 2 42
2019 PM-03 54 38 8 0 0 0 0 92 0 13
2019 PM-04 50 30 0 10 0 10 0 89 11 10
2018 PM 52 30 13 0 0 4 0 86 0 23
2017 PM 33 26 33 0 0 7 0 64 0 27
2014 PM 13 10 40 3 3 27 3 33 10 30
2014 PM-04 9 18 27 9 9 18 9 38 25 11
2011 PM 4 30 44 7 0 15 0 39 9 27

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 PM 0 100 23

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 26 14 24 2 0 19 14 61 4 42
2019 PM-03 38 8 38 0 0 8 8 55 0 13
2019 PM-04 20 20 0 10 0 40 10 80 20 10
2018 PM 17 0 17 0 0 43 22 50 0 23
2017 PM 12 12 27 0 0 34 15 46 0 26
2014 PM 0 23 23 0 3 43 7 47 7 30
2014 PM-04 0 27 18 0 9 36 9 50 17 11

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 46 37 10 2 0 5 0 87 3 41
2019 PM-03 62 23 15 0 0 0 0 85 0 13
2019 PM-04 40 30 0 10 0 20 0 88 13 10
2018 PM 52 35 13 0 0 0 0 87 0 23
2017 PM 35 35 23 0 0 8 0 75 0 26
2014 PM 3 37 20 3 3 27 7 60 10 30
2014 PM-04 0 45 18 0 9 18 9 63 13 11
2011 PM 8 42 31 0 0 19 0 62 0 26

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PM 22 78 41
2019 PM-03 25 75 12
2019 PM-04 50 50 10
2017 PM 26 74 27
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 30. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 60 19 17 2 0 2 0 80 2 42
2019 PM-03 38 31 23 0 0 8 0 75 0 13
2019 PM-04 70 10 20 0 0 0 0 80 0 10
2018 PM 65 35 0 0 0 0 0 100 0 23
2017 PM 67 22 4 0 4 4 0 92 4 27

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 24 41 29 5 0 0 0 66 5 41
2019 PM-03 42 42 17 0 0 0 0 83 0 12
2019 PM-04 20 20 50 10 0 0 0 40 10 10
2018 PM 30 52 4 13 0 0 0 83 13 23
2017 PM 15 33 30 11 7 4 0 50 19 27

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 20 41 20 17 2 0 0 61 20 41
2019 PM-03 25 42 17 17 0 0 0 67 17 12
2019 PM-04 0 40 20 40 0 0 0 40 40 10
2018 PM 26 57 4 13 0 0 0 83 13 23
2017 PM 22 44 15 11 0 7 0 72 12 27

Work-related stress

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 27 24 24 15 10 0 0 51 24 41
2019 PM-03 31 38 15 15 0 0 0 69 15 13
2018 PM 22 39 22 13 4 0 0 61 17 23
2017 PM 41 22 15 4 11 0 7 68 16 27

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 14 14 36 17 19 0 0 29 36 42
2019 PM-03 8 23 46 15 8 0 0 31 23 13
2019 PM-04 0 10 50 10 30 0 0 10 40 10
2018 PM 9 22 30 26 13 0 0 30 39 23
2017 PM 15 26 26 15 19 0 0 41 33 27

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 19 36 38 2 2 0 2 56 5 42
2019 PM-03 23 54 15 0 8 0 0 77 8 13
2019 PM-04 10 10 80 0 0 0 0 20 0 10
2018 PM 30 22 26 22 0 0 0 52 22 23
2017 PM 26 52 0 19 4 0 0 78 22 27

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 14 19 29 12 26 0 0 33 38 42
2019 PM-03 8 15 31 15 31 0 0 23 46 13
2019 PM-04 20 10 40 20 10 0 0 30 30 10
2018 PM 17 26 17 13 26 0 0 43 39 23
2017 PM 18 11 26 11 33 0 0 29 45 27

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 56 22 2 7 2 0 10 86 11 41
2019 PM-03 62 15 0 8 0 0 15 91 9 13
2019 PM-04 70 10 10 0 0 0 10 89 0 10
2018 PM 30 13 22 13 0 0 22 56 17 23
2017 PM 44 11 7 4 4 0 30 79 11 27

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 38 26 10 10 14 0 2 66 24 42
2019 PM-03 46 23 8 15 0 0 8 75 17 13
2019 PM-04 20 40 10 0 30 0 0 60 30 10
2018 PM 17 35 30 4 9 0 4 55 14 23
2017 PM 33 22 11 7 11 0 15 65 22 27

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 32 32 32 5 0 0 0 63 5 41
2019 PM-03 46 8 31 15 0 0 0 54 15 13
2019 PM-04 20 20 60 0 0 0 0 40 0 10
2018 PM 26 52 9 0 9 4 0 82 9 23
2017 PM 44 19 33 4 0 0 0 63 4 27

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 27 29 34 5 5 0 0 56 10 41
2019 PM-03 38 31 23 0 8 0 0 69 8 13
2019 PM-04 30 20 50 0 0 0 0 50 0 10
2018 PM 17 61 17 0 4 0 0 78 4 23
2017 PM 33 37 15 11 4 0 0 70 15 27

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 29 36 19 10 5 0 2 66 15 42
2019 PM-03 38 15 38 0 8 0 0 54 8 13
2019 PM-04 30 50 10 10 0 0 0 80 10 10
2018 PM 26 57 13 4 0 0 0 83 4 23
2017 PM 44 26 15 7 4 0 4 73 12 27

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 48 33 7 12 0 0 0 81 12 42
2019 PM-03 46 38 8 8 0 0 0 85 8 13
2019 PM-04 40 30 10 20 0 0 0 70 20 10

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 24 43 14 19 0 0 0 67 19 42
2019 PM-03 23 46 15 15 0 0 0 69 15 13
2019 PM-04 20 40 20 20 0 0 0 60 20 10
2018 PM 39 22 13 13 4 4 4 67 19 23
2017 PM 37 33 11 11 4 0 4 73 15 27

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 55 21 12 5 5 0 2 78 10 42
2019 PM-03 46 31 15 8 0 0 0 77 8 13
2019 PM-04 50 10 20 10 10 0 0 60 20 10
2018 PM 65 9 17 4 4 0 0 74 9 23
2017 PM 63 19 7 4 4 4 0 85 8 27

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 81 10 0 2 5 0 2 93 7 42
2019 PM-03 77 23 0 0 0 0 0 100 0 13
2019 PM-04 70 0 0 10 10 0 10 78 22 10
2018 PM 70 4 4 4 4 4 9 85 10 23

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 76 7 10 5 2 0 0 83 7 42
2019 PM-03 85 0 8 8 0 0 0 85 8 13
2019 PM-04 50 20 20 10 0 0 0 70 10 10
2018 PM 87 4 0 0 0 0 9 100 0 23
2017 PM 85 7 0 0 0 4 4 100 0 27

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 57 21 14 7 0 0 0 79 7 42
2019 PM-03 54 38 0 8 0 0 0 92 8 13
2019 PM-04 50 10 30 10 0 0 0 60 10 10
2018 PM 61 30 0 4 0 0 4 95 5 23
2017 PM 74 15 7 0 0 4 0 92 0 27

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 62 24 10 2 2 0 0 86 5 42
2019 PM-03 46 46 8 0 0 0 0 92 0 13
2019 PM-04 60 30 0 0 10 0 0 90 10 10
2018 PM 65 17 9 0 4 0 4 86 5 23
2017 PM 74 15 7 0 0 4 0 92 0 27

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 52 5 5 0 2 0 36 89 4 42
2019 PM-03 46 8 0 0 0 0 46 100 0 13
2019 PM-04 30 0 0 0 0 0 70 100 0 10
2018 PM 61 4 9 0 0 0 26 88 0 23
2017 PM 70 4 0 0 0 4 22 100 0 27

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 57 26 10 2 2 0 2 85 5 42
2019 PM-03 62 23 0 0 8 0 8 92 8 13
2019 PM-04 40 50 0 10 0 0 0 90 10 10
2018 PM 57 17 22 0 0 0 4 77 0 23
2017 PM 48 33 7 4 0 4 4 88 4 27

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 67 14 5 0 12 0 2 83 12 42
2019 PM-03 62 23 0 0 8 0 8 92 8 13
2019 PM-04 70 10 0 0 20 0 0 80 20 10
2018 PM 68 23 9 0 0 0 0 91 0 22
2017 PM 74 4 11 0 0 4 7 88 0 27

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 45 31 14 2 2 0 5 80 5 42
2019 PM-03 46 31 15 0 0 0 8 83 0 13
2019 PM-04 20 30 30 0 10 0 10 56 11 10
2018 PM 43 35 9 4 0 0 9 86 5 23
2017 PM 37 22 18 0 7 4 11 70 9 27

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 7 31 48 7 7 0 0 38 14 42
2019 PM-03 0 54 38 0 8 0 0 54 8 13
2019 PM-04 0 30 50 10 10 0 0 30 20 10
2018 PM 22 22 39 9 9 0 0 43 17 23
2017 PM 26 18 26 26 4 0 0 44 30 27

Question 76. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 7 10 49 22 10 0 2 33 18 41
2019 PM-03 8 8 50 33 0 0 0 33 17 12
2019 PM-04 10 10 50 10 20 0 0 30 20 10
2018 PM 9 9 39 30 13 0 0 43 17 23
2017 PM 11 19 37 15 15 0 4 31 31 27
Top of Page

Compensation

Pay or other compensation issues

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 35 23 20 13 10 0 0 35 65 40
2019 PM-03 58 8 17 17 0 0 0 58 42 12
2019 PM-04 20 20 20 20 20 0 0 20 80 10
2018 PM 22 39 26 9 4 0 0 22 78 23
2017 PM 48 11 22 7 4 4 4 52 48 27

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PM 69 31 26

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PM 42 58 26
2018 PM 67 33 18

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 43 14 21 10 5 0 7 62 15 42
2019 PM-03 31 8 54 8 0 0 0 38 8 13
2019 PM-04 40 30 10 20 0 0 0 70 20 10
2018 PM 43 22 13 9 4 0 9 71 14 23

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 15 27 8 23 15 4 8 48 43 26
2018 PM 28 44 11 0 6 6 6 81 6 18
2017 PM 8 17 8 17 42 0 8 27 64 12

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 4 8 12 27 27 4 19 15 70 26
2018 PM 11 17 28 0 6 6 33 45 9 18
2017 PM 0 17 0 0 33 25 25 33 67 12
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