2019 Public Service Employee Survey Results by Theme for Natural Sciences and Engineering Research Council by Question 32. Are you a supervisor?

The results of the 2019 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 46 38 8 7 1 0 0 84 8 137
2019 Non-supervisor 41 40 11 6 1 0 0 81 8 240
2018 Supervisor 45 43 9 3 0 0 0 88 3 130
2018 Non-supervisor 42 33 16 6 2 0 0 75 8 229
2017 Supervisor 53 39 2 4 1 0 0 93 5 131
2017 Non-supervisor 38 46 9 5 2 0 0 84 7 236
2014 Supervisor 42 42 5 8 3 0 0 85 11 130
2014 Non-supervisor 30 50 13 3 3 0 0 80 6 217

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 43 35 9 9 4 0 0 78 13 137
2019 Non-supervisor 42 34 10 8 6 0 0 76 13 240
2018 Supervisor 38 42 12 6 3 0 0 80 9 128
2018 Non-supervisor 38 38 13 8 4 0 0 76 11 230
2017 Supervisor 41 40 11 6 3 0 0 80 9 131
2017 Non-supervisor 36 42 12 8 3 0 0 77 11 236

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 59 31 7 3 0 0 0 90 3 136
2019 Non-supervisor 57 32 6 3 1 0 0 90 4 239
2018 Supervisor 60 34 6 1 0 0 0 94 1 126
2018 Non-supervisor 53 32 11 3 1 0 0 85 4 229
2017 Supervisor 68 30 1 0 1 0 0 98 1 131
2017 Non-supervisor 56 34 7 1 2 0 0 90 3 237
2014 Supervisor 67 25 5 2 0 0 0 92 2 130
2014 Non-supervisor 61 31 6 1 1 0 0 92 2 217

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 55 32 8 5 0 0 0 87 5 137
2019 Non-supervisor 51 34 9 4 3 0 0 85 6 239
2018 Supervisor 54 35 8 3 0 0 0 89 3 128
2018 Non-supervisor 48 35 8 7 1 0 0 83 9 230
2017 Supervisor 56 36 5 1 1 0 0 92 2 131
2017 Non-supervisor 48 42 6 2 2 0 0 89 5 237
2014 Supervisor 55 29 8 6 2 0 0 84 8 130
2014 Non-supervisor 38 45 11 3 2 0 0 83 6 217

Question 51. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 56 30 8 5 1 1 0 86 6 137
2019 Non-supervisor 58 27 8 3 3 0 0 86 6 239
2018 Supervisor 56 31 10 2 0 1 0 88 2 127
2018 Non-supervisor 51 36 7 4 2 0 0 87 5 226
2017 Supervisor 61 29 7 1 2 1 0 90 3 131
2017 Non-supervisor 52 34 8 5 1 1 0 87 6 237
2014 Supervisor 55 32 10 2 2 0 0 86 4 130
2014 Non-supervisor 40 40 12 5 2 0 0 80 7 217

Question 52. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 50 33 10 6 0 2 0 84 6 137
2019 Non-supervisor 54 29 8 6 3 0 0 84 8 239
2018 Supervisor 52 36 6 6 0 1 0 88 6 128
2018 Non-supervisor 48 36 10 3 2 0 0 85 5 227
2017 Supervisor 59 30 7 1 3 0 0 90 4 131
2017 Non-supervisor 50 36 8 6 1 0 0 86 6 237
2014 Supervisor 51 34 8 5 2 1 0 85 6 130
2014 Non-supervisor 43 38 12 5 2 0 0 81 7 217

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 49 18 19 10 3 1 1 68 13 137
2019 Non-supervisor 49 22 15 5 6 2 0 74 11 238
2018 Supervisor 40 26 20 4 3 6 0 71 8 129
2018 Non-supervisor 41 31 16 7 4 1 0 72 12 228
2017 Supervisor 48 25 18 3 5 2 0 74 8 130
2017 Non-supervisor 39 30 16 6 6 2 1 72 12 237
2014 Supervisor 47 31 10 8 4 1 0 78 12 130
2014 Non-supervisor 34 27 20 12 5 3 0 63 17 217
Top of Page

Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 65 27 5 2 0 0 2 94 2 137
2019 Non-supervisor 52 27 8 5 3 1 5 84 8 239

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 61 23 7 4 3 2 1 86 7 137
2019 Non-supervisor 59 23 8 4 4 2 0 83 8 240
2018 Supervisor 57 30 5 5 1 1 0 88 6 130
2018 Non-supervisor 54 33 6 4 2 1 0 88 6 226
2017 Supervisor 56 25 7 6 4 1 1 83 10 131
2017 Non-supervisor 58 24 8 7 1 1 1 84 8 237
2014 Supervisor 47 30 9 6 5 1 2 79 12 130
2014 Non-supervisor 46 34 14 3 3 0 0 80 5 217

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 56 29 7 6 2 0 0 85 8 135
2019 Non-supervisor 56 25 10 4 3 1 0 83 7 240
2018 Supervisor 53 34 8 4 1 0 0 87 5 130
2018 Non-supervisor 50 33 10 5 2 1 0 83 7 228
2017 Supervisor 49 32 7 8 3 0 1 82 11 131
2017 Non-supervisor 52 28 10 8 2 1 0 81 9 236
2014 Supervisor 41 35 9 9 4 1 1 77 13 130
2014 Non-supervisor 45 35 10 6 3 0 0 81 9 217

Question 31. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 59 28 8 2 3 0 0 87 5 137
2019 Non-supervisor 60 28 5 3 3 0 0 89 7 240
2018 Supervisor 52 30 8 8 1 0 1 82 9 130
2018 Non-supervisor 58 26 10 3 3 0 0 84 6 227
2017 Supervisor 57 29 6 5 3 0 0 86 8 131
2017 Non-supervisor 61 21 9 5 2 0 0 83 8 237
2014 Supervisor 47 33 5 13 2 0 1 81 15 130
2014 Non-supervisor 51 29 11 5 5 0 0 79 10 217

Senior management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 43 37 5 8 4 2 0 82 13 134
2019 Non-supervisor 43 32 14 5 3 3 0 77 9 240
2018 Supervisor 42 40 8 9 1 1 0 82 10 130
2018 Non-supervisor 41 38 13 5 1 2 0 80 7 229
2017 Supervisor 41 36 11 4 4 1 2 80 9 130
2017 Non-supervisor 39 36 13 5 1 5 1 80 7 237
2014 Supervisor 42 39 5 8 5 2 0 83 13 130
2014 Non-supervisor 32 39 12 6 6 4 0 75 13 217

Question 35. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 32 42 8 10 6 1 1 75 16 134
2019 Non-supervisor 40 34 13 7 6 1 0 75 12 240
2018 Supervisor 26 42 13 14 3 2 1 69 17 129
2018 Non-supervisor 38 35 14 8 3 2 0 74 12 229
2017 Supervisor 33 42 14 5 4 0 1 77 9 130
2017 Non-supervisor 33 38 15 7 3 2 0 74 10 236
2014 Supervisor 35 45 5 9 4 1 0 81 13 130
2014 Non-supervisor 29 37 18 9 5 2 0 68 14 217

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 22 38 18 17 5 0 0 60 22 135
2019 Non-supervisor 27 36 15 13 6 4 0 65 20 239
2018 Supervisor 16 42 18 19 5 1 0 59 23 129
2018 Non-supervisor 26 36 17 11 5 4 0 65 17 228
2017 Supervisor 19 41 22 11 6 1 1 61 17 130
2017 Non-supervisor 23 37 20 12 3 5 0 63 16 236
2014 Supervisor 20 49 16 10 5 1 0 69 15 130
2014 Non-supervisor 21 42 17 10 6 5 0 66 17 217

Question 37. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 16 42 16 19 7 0 0 58 26 135
2019 Non-supervisor 23 39 17 12 7 2 0 63 20 240
2018 Supervisor 10 48 15 21 5 1 0 58 26 130
2018 Non-supervisor 18 43 16 16 6 1 0 62 22 229
2017 Supervisor 19 40 19 10 9 1 1 61 19 130
2017 Non-supervisor 24 36 18 15 5 3 0 62 20 237
2014 Supervisor 18 42 18 17 4 0 0 61 21 130
2014 Non-supervisor 19 37 14 21 6 2 0 58 28 217
Top of Page

Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 32 45 9 9 5 0 0 77 14 137
2019 Non-supervisor 36 37 10 11 5 0 1 73 17 240
2018 Supervisor 26 43 12 11 7 0 0 70 18 130
2018 Non-supervisor 36 34 13 10 6 1 0 71 16 226
2017 Supervisor 38 31 12 14 5 0 0 69 19 131
2017 Non-supervisor 33 38 13 12 4 0 0 71 16 236
2014 Supervisor 36 30 11 16 7 0 0 66 23 130
2014 Non-supervisor 24 42 17 12 5 0 0 67 16 217

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 32 49 8 10 1 0 0 81 10 136
2019 Non-supervisor 38 41 10 8 3 0 0 79 11 239
2018 Supervisor 31 52 9 7 2 0 0 83 9 128
2018 Non-supervisor 35 45 9 8 2 0 0 81 10 229
2017 Supervisor 37 43 9 6 4 0 0 80 11 131
2017 Non-supervisor 37 44 12 6 1 0 0 80 8 236

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 50 28 11 8 2 0 0 79 10 137
2019 Non-supervisor 51 31 8 6 4 1 0 83 9 240
2018 Supervisor 43 38 5 7 5 0 1 82 12 130
2018 Non-supervisor 46 39 7 5 2 0 0 85 7 228
2017 Supervisor 50 27 10 9 4 0 1 77 13 131
2017 Non-supervisor 48 33 6 9 2 0 0 82 11 237
2014 Supervisor 37 39 7 12 3 2 1 78 15 130
2014 Non-supervisor 42 35 10 9 3 0 0 78 13 217

Job fit and development

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 42 45 6 5 1 0 1 88 6 137
2019 Non-supervisor 35 43 11 10 1 0 0 78 11 239
2018 Supervisor 39 45 6 8 2 0 0 84 9 130
2018 Non-supervisor 35 43 11 9 3 0 0 78 11 229
2017 Supervisor 38 44 5 10 2 0 0 82 13 131
2017 Non-supervisor 36 41 12 8 2 0 0 78 10 237
2014 Supervisor 27 44 8 15 5 0 0 71 21 130
2014 Non-supervisor 29 35 15 12 8 0 0 64 20 217

Question 44. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 26 43 10 16 4 1 0 70 20 135
2019 Non-supervisor 28 38 15 9 7 2 0 68 17 238
2018 Supervisor 24 40 16 15 4 1 0 65 19 129
2018 Non-supervisor 28 37 17 12 4 1 0 66 17 227
2017 Supervisor 24 49 13 9 6 0 0 72 15 130
2017 Non-supervisor 32 37 12 11 4 3 2 72 16 237
2014 Supervisor 16 43 18 14 8 1 0 60 23 130
2014 Non-supervisor 20 34 15 17 12 3 0 55 29 217

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 27 30 12 17 12 1 1 59 29 137
2019 Non-supervisor 22 31 14 18 13 0 2 55 31 239
2018 Supervisor 19 32 19 20 7 2 1 52 28 129
2018 Non-supervisor 19 28 18 19 13 1 3 48 33 228
2017 Supervisor 20 34 15 20 8 2 1 56 28 131
2017 Non-supervisor 18 32 14 15 16 3 3 53 32 237
2014 Supervisor 17 36 13 18 14 1 2 54 32 130
2014 Non-supervisor 12 24 18 22 19 3 2 38 43 216

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 47 30 12 5 4 0 1 79 9 136
2019 Non-supervisor 54 20 13 3 3 0 6 80 7 237

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 71 7 7 5 3 0 7 83 9 135
2019 Non-supervisor 69 9 7 3 2 1 10 87 5 238

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 59 21 12 3 1 0 3 83 5 136
2019 Non-supervisor 56 24 9 4 2 2 3 85 6 239

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 54 20 16 5 2 0 4 76 8 136
2019 Non-supervisor 50 25 10 5 3 3 4 80 9 239

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 65 9 10 4 3 2 7 81 7 136
2019 Non-supervisor 60 13 11 4 4 2 6 79 9 239

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 77 11 4 1 1 0 6 94 2 136
2019 Non-supervisor 62 17 9 4 3 1 5 83 8 235

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 80 10 4 2 0 2 3 94 2 136
2019 Non-supervisor 77 11 3 2 2 1 5 93 4 237

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 84 4 4 1 0 1 7 95 1 136
2019 Non-supervisor 80 5 4 1 1 1 8 93 2 239

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 44 39 8 5 5 0 0 82 10 137
2019 Non-supervisor 37 37 12 8 6 0 0 75 13 240
2018 Supervisor 35 47 11 6 2 0 0 82 7 128
2018 Non-supervisor 35 40 15 9 2 0 0 74 11 230
2017 Supervisor 44 40 9 5 1 0 0 84 7 131
2017 Non-supervisor 39 40 9 7 5 0 0 79 12 237
2014 Supervisor 35 45 8 8 4 0 0 80 12 130
2014 Non-supervisor 24 47 15 11 2 0 0 72 13 217

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 49 31 11 6 4 0 0 80 9 136
2019 Non-supervisor 46 30 11 8 4 0 0 76 12 239
2018 Supervisor 37 40 16 6 2 0 0 76 8 128
2018 Non-supervisor 46 30 13 9 2 0 0 76 12 228
2017 Supervisor 45 37 9 4 4 0 0 82 9 130
2017 Non-supervisor 44 35 9 7 4 0 0 80 11 237
2014 Supervisor 42 41 8 6 3 0 0 83 9 130
2014 Non-supervisor 33 44 12 7 3 0 1 78 10 217

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 37 43 11 6 2 0 1 81 8 132
2019 Non-supervisor 40 42 9 7 2 0 0 82 9 237
2018 Supervisor 38 41 10 10 1 1 0 80 10 127
2018 Non-supervisor 43 35 14 6 2 0 0 78 7 230
2017 Supervisor 34 45 12 6 4 0 0 78 10 131
2017 Non-supervisor 46 34 13 7 1 0 0 80 7 237
2014 Supervisor 34 39 16 8 3 0 0 73 11 130
2014 Non-supervisor 34 43 11 6 4 0 1 78 11 217

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 32 48 10 7 1 2 0 81 9 137
2019 Non-supervisor 28 43 17 7 1 3 1 73 9 238
2018 Supervisor 29 47 17 5 1 1 0 77 5 130
2018 Non-supervisor 25 40 19 8 4 3 0 67 13 227
2017 Supervisor 28 49 11 9 3 1 0 77 12 131
2017 Non-supervisor 24 41 20 7 2 6 0 69 10 235

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 54 31 6 8 2 0 0 85 10 137
2019 Non-supervisor 59 28 5 4 3 1 0 87 7 239
2018 Supervisor 54 37 4 3 2 0 0 91 5 130
2018 Non-supervisor 59 25 10 3 1 0 1 85 4 229
2017 Supervisor 51 34 5 8 2 0 0 84 11 131
2017 Non-supervisor 56 29 8 5 2 0 0 86 7 236
2014 Supervisor 47 33 11 5 2 0 2 81 8 130
2014 Non-supervisor 41 32 12 8 4 1 1 75 13 216

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 33 33 19 11 4 0 0 66 15 136
2019 Non-supervisor 48 32 13 3 3 0 0 80 6 239
2018 Supervisor 38 28 18 14 2 0 0 66 16 130
2018 Non-supervisor 49 35 11 4 1 0 0 84 5 230
2017 Supervisor 24 38 24 10 2 1 0 63 12 131
2017 Non-supervisor 51 31 14 2 1 0 0 83 3 237
2014 Supervisor 27 37 22 13 1 0 0 64 14 130
2014 Non-supervisor 39 42 11 7 2 0 0 81 9 217

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 70 20 4 2 2 1 1 92 4 137
2019 Non-supervisor 66 20 6 3 3 0 3 88 6 239
2017 Supervisor 67 20 3 2 1 2 3 93 4 131
2017 Non-supervisor 67 17 3 3 5 2 3 88 9 237
2014 Supervisor 57 20 6 5 2 2 8 85 8 130
2014 Non-supervisor 58 23 5 5 6 2 1 83 11 217

Mobility and retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2019 Supervisor 25 37 37 137
2019 Non-supervisor 27 36 36 239
2018 Supervisor 23 33 44 129
2018 Non-supervisor 25 36 39 230
2017 Supervisor 25 43 33 130
2017 Non-supervisor 27 40 33 237
2014 Supervisor 30 41 29 130
2014 Non-supervisor 29 39 32 217

Question 55. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2019 Supervisor 16 33 37 8 0 6 35
2019 Non-supervisor 6 35 29 6 15 7 66
2018 Supervisor 23 27 30 3 7 10 30
2018 Non-supervisor 10 26 40 7 15 2 58
2017 Supervisor 37 21 24 6 6 6 32
2017 Non-supervisor 11 30 36 6 14 3 64
2014 Supervisor 23 31 28 8 9999 10 39
2014 Non-supervisor 8 33 31 13 9999 15 64
Top of Page

Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 57 34 4 4 0 0 0 92 4 135
2019 Non-supervisor 54 34 7 3 2 0 0 88 5 240
2018 Supervisor 62 32 5 2 0 0 0 94 2 129
2018 Non-supervisor 56 33 6 2 2 0 0 89 4 229
2017 Supervisor 56 39 4 1 1 0 0 95 1 131
2017 Non-supervisor 50 38 8 4 1 0 0 87 5 235
2014 Supervisor 61 28 4 5 2 0 0 90 6 130
2014 Non-supervisor 46 47 4 2 0 0 0 93 3 217

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 35 44 13 5 2 1 0 79 7 137
2019 Non-supervisor 38 41 13 6 2 0 0 79 8 238
2018 Supervisor 32 45 14 8 2 0 0 77 9 130
2018 Non-supervisor 37 43 11 5 4 0 0 80 8 228
2017 Supervisor 36 45 9 6 4 1 0 82 9 131
2017 Non-supervisor 36 44 12 6 2 1 0 81 8 236
2014 Supervisor 39 42 13 4 1 1 0 82 5 130
2014 Non-supervisor 38 43 12 4 2 0 0 81 7 217

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 5 27 38 21 9 0 0 30 32 137
2019 Non-supervisor 8 17 42 24 8 0 0 33 25 240
2018 Supervisor 3 21 46 21 7 1 1 29 25 128
2018 Non-supervisor 4 22 37 23 13 1 0 36 26 229
2017 Supervisor 7 13 50 23 5 1 1 28 21 131
2017 Non-supervisor 3 20 38 25 12 0 2 38 23 236
2014 Supervisor 6 19 45 21 7 0 2 28 26 129
2014 Non-supervisor 5 25 33 24 10 1 2 35 31 217

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 8 25 30 24 11 0 2 36 33 135
2019 Non-supervisor 9 12 31 30 16 1 0 46 22 239
2018 Supervisor 6 18 36 24 13 2 1 38 24 128
2018 Non-supervisor 5 11 33 30 17 3 0 49 17 229
2017 Supervisor 3 20 32 27 15 2 1 44 24 130
2017 Non-supervisor 6 15 21 26 25 5 3 55 22 236
2014 Supervisor 4 15 32 32 17 0 1 49 19 129
2014 Non-supervisor 7 14 24 27 19 4 5 51 23 217

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 13 20 38 25 4 0 0 29 33 137
2019 Non-supervisor 10 19 34 22 13 1 1 36 29 240
2018 Supervisor 12 21 35 27 3 1 2 31 34 127
2018 Non-supervisor 8 19 35 24 11 1 1 36 28 228
2017 Supervisor 11 19 40 21 8 1 1 29 30 131
2017 Non-supervisor 8 23 30 23 11 2 2 36 32 237
2014 Supervisor 8 23 32 23 12 0 2 36 32 129
2014 Non-supervisor 9 25 30 23 8 2 2 32 36 217

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 4 12 35 36 13 0 0 49 17 136
2019 Non-supervisor 5 9 32 31 23 0 0 54 14 238
2018 Supervisor 5 16 40 32 6 1 0 38 21 127
2018 Non-supervisor 3 9 34 32 20 3 0 53 13 227
2017 Supervisor 4 13 36 36 9 1 1 46 18 130
2017 Non-supervisor 3 12 29 34 19 1 2 54 15 236
2014 Supervisor 3 19 42 30 6 0 0 36 22 129
2014 Non-supervisor 5 16 37 26 14 1 1 41 21 216

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 7 22 32 28 9 2 1 38 29 136
2019 Non-supervisor 7 16 34 25 17 1 0 42 23 239
2018 Supervisor 10 26 34 21 6 2 2 27 38 129
2018 Non-supervisor 7 19 31 23 17 3 0 41 27 229
2017 Supervisor 11 27 34 18 6 3 1 25 39 131
2017 Non-supervisor 6 19 29 23 16 1 6 42 26 236
2014 Supervisor 14 31 37 13 5 0 0 18 45 129
2014 Non-supervisor 19 23 28 16 8 1 5 25 45 217

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 13 28 35 21 3 0 0 24 41 137
2019 Non-supervisor 11 18 34 22 13 2 0 36 30 240
2018 Supervisor 13 22 30 22 9 2 1 32 37 128
2018 Non-supervisor 7 21 31 24 14 2 1 40 28 226
2017 Supervisor 11 28 32 20 8 1 0 28 39 130
2017 Non-supervisor 7 16 27 27 15 4 4 46 24 236
2014 Supervisor 8 16 35 28 12 0 2 40 24 129
2014 Non-supervisor 8 16 32 25 13 3 3 40 25 216

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 10 21 41 22 5 0 1 28 31 137
2019 Non-supervisor 6 16 33 27 15 2 1 43 23 240
2018 Supervisor 7 22 44 21 5 2 0 26 29 128
2018 Non-supervisor 9 17 38 23 13 2 0 36 26 229
2017 Supervisor 10 22 44 17 5 2 0 22 33 130
2017 Non-supervisor 7 16 39 21 12 2 3 35 24 236
2014 Supervisor 9 25 39 20 7 0 1 27 34 129
2014 Non-supervisor 6 21 32 24 12 3 1 37 29 217

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 10 26 35 20 10 0 0 30 35 137
2019 Non-supervisor 8 20 30 29 13 0 0 42 27 240

Question 40. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 13 34 21 21 10 1 0 48 32 137
2019 Non-supervisor 22 39 15 17 6 0 0 61 23 238

Respectful workplace

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 59 30 6 2 2 0 1 90 4 137
2019 Non-supervisor 48 29 9 7 7 0 0 77 14 240
2018 Supervisor 55 36 4 3 2 1 0 91 5 130
2018 Non-supervisor 46 37 8 6 3 0 0 83 10 230
2017 Supervisor 61 27 3 5 2 1 0 89 8 131
2017 Non-supervisor 45 37 7 7 3 1 0 83 10 236
2014 Supervisor 47 37 5 7 3 0 0 84 10 129
2014 Non-supervisor 47 32 7 10 4 0 0 79 13 217

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 62 30 2 5 1 0 0 93 5 136
2019 Non-supervisor 60 27 7 4 3 0 0 87 6 239
2018 Supervisor 66 29 3 1 0 1 0 96 1 130
2018 Non-supervisor 57 31 7 4 1 0 0 89 5 230
2017 Supervisor 57 34 4 4 1 0 0 90 5 131
2017 Non-supervisor 58 30 5 6 1 0 0 88 7 237
2014 Supervisor 57 33 3 6 2 0 0 89 8 129
2014 Non-supervisor 50 38 6 3 2 0 0 88 5 217

Question 23. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 61 28 7 2 1 0 0 90 3 137
2019 Non-supervisor 47 34 10 5 3 1 0 82 8 240
2018 Supervisor 57 36 5 1 1 1 0 94 2 130
2018 Non-supervisor 44 40 10 4 1 0 0 84 6 230

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 39 47 7 7 1 0 0 86 7 134
2019 Non-supervisor 44 40 6 5 2 2 0 87 7 238
2018 Supervisor 55 31 6 6 1 1 0 87 7 129
2018 Non-supervisor 51 34 9 4 1 1 0 86 5 228
2017 Supervisor 48 38 10 4 1 0 0 86 5 131
2017 Non-supervisor 44 42 6 6 1 2 0 87 7 235
2014 Supervisor 45 40 10 3 2 0 0 85 5 130
2014 Non-supervisor 49 39 7 4 0 1 0 89 4 217

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 50 37 7 6 0 0 0 87 6 136
2019 Non-supervisor 52 35 9 3 2 1 0 87 4 238
2018 Supervisor 40 46 9 3 1 1 0 87 4 129
2018 Non-supervisor 50 34 10 2 0 3 0 87 2 226
2017 Supervisor 46 36 11 2 2 1 0 84 5 130
2017 Non-supervisor 40 36 15 4 1 5 0 79 5 235
2014 Supervisor 36 39 16 2 2 5 0 79 4 130
2014 Non-supervisor 49 28 13 4 0 5 1 82 4 217

Question 50. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 67 18 8 6 0 1 0 86 6 137
2019 Non-supervisor 63 26 6 3 1 0 0 90 4 239
2018 Supervisor 70 24 2 2 1 1 0 94 3 129
2018 Non-supervisor 59 31 7 2 1 0 0 90 3 228
2017 Supervisor 65 29 2 1 2 0 0 94 4 131
2017 Non-supervisor 55 34 8 2 0 0 0 89 2 236
2014 Supervisor 71 21 7 2 0 0 0 92 2 130
2014 Non-supervisor 58 32 7 1 1 0 0 91 3 216

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 33 38 11 8 2 5 3 78 10 137
2019 Non-supervisor 31 28 17 6 5 7 6 67 14 240
2018 Supervisor 28 43 15 8 1 5 1 75 9 129
2018 Non-supervisor 27 35 14 10 4 4 4 68 16 230
2017 Supervisor 33 35 12 9 7 2 3 71 17 131
2017 Non-supervisor 30 31 12 10 5 5 7 69 17 237
2014 Supervisor 28 38 15 10 5 2 2 69 15 130
2014 Non-supervisor 31 28 13 9 6 5 6 67 18 217

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 32 44 11 10 3 1 0 76 13 136
2019 Non-supervisor 35 33 12 10 6 2 2 71 16 239
2018 Supervisor 30 41 12 12 5 0 1 71 16 130
2018 Non-supervisor 28 42 11 9 3 5 1 76 13 228
2017 Supervisor 45 31 7 10 4 2 1 78 15 131
2017 Non-supervisor 35 28 18 10 5 3 1 66 16 236
2014 Supervisor 45 30 8 11 4 2 0 77 15 130
2014 Non-supervisor 36 35 12 9 3 5 1 75 12 217

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 40 41 9 7 2 1 0 82 9 137
2019 Non-supervisor 43 35 14 4 2 1 0 80 6 239
2018 Supervisor 39 43 12 5 2 0 0 82 6 130
2018 Non-supervisor 38 42 15 3 2 0 0 81 5 226

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 23 24 15 12 10 13 3 56 26 137
2019 Non-supervisor 22 24 19 11 10 13 2 53 25 239
2018 Supervisor 15 29 22 11 9 10 4 51 24 130
2018 Non-supervisor 19 23 22 14 7 13 2 49 25 229
2017 Supervisor 17 23 20 15 11 10 5 46 31 131
2017 Non-supervisor 13 23 20 13 13 15 3 44 32 237
2014 Supervisor 18 21 17 24 10 8 2 44 38 130
2014 Non-supervisor 12 18 19 18 14 14 4 37 40 217

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 46 46 3 4 1 0 0 92 5 137
2019 Non-supervisor 46 41 5 6 2 0 0 87 8 240
2017 Supervisor 27 57 4 8 5 0 0 84 13 131
2017 Non-supervisor 37 52 3 5 2 0 0 90 7 237
2014 Supervisor 29 52 2 13 4 0 0 81 17 130
2014 Non-supervisor 35 43 7 12 3 0 0 78 15 217

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 60 29 3 7 2 0 0 89 8 137
2019 Non-supervisor 49 37 5 7 2 0 0 86 9 240
2017 Supervisor 59 27 7 6 2 0 0 85 8 130
2017 Non-supervisor 49 37 8 4 1 0 0 86 6 236
2014 Supervisor 56 34 4 3 3 0 0 90 6 130
2014 Non-supervisor 48 34 10 7 2 0 0 82 8 216

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 60 33 5 2 1 0 0 93 2 137
2019 Non-supervisor 54 36 5 3 2 0 0 89 5 237
2017 Supervisor 63 28 7 1 0 0 0 91 1 129
2017 Non-supervisor 52 37 7 2 0 0 1 91 2 237
2014 Supervisor 56 31 7 5 2 0 0 87 6 130
2014 Non-supervisor 46 39 11 4 0 0 0 85 4 217

Use of official languages

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 69 21 3 5 2 0 1 91 6 137
2019 Non-supervisor 72 19 3 4 1 0 0 91 5 240
2017 Supervisor 62 27 3 8 0 0 0 89 8 131
2017 Non-supervisor 63 25 6 5 1 0 0 88 6 236
2014 Supervisor 56 28 2 9 5 0 0 85 14 130
2014 Non-supervisor 58 24 6 9 2 0 1 82 11 217

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 76 18 1 3 2 0 1 95 5 137
2019 Non-supervisor 76 18 4 2 0 0 0 94 2 240
2017 Supervisor 83 11 3 4 0 0 0 93 4 131
2017 Non-supervisor 74 21 3 1 0 0 0 95 2 236
2014 Supervisor 78 14 0 6 2 0 0 92 8 130
2014 Non-supervisor 71 20 3 3 1 0 1 93 4 217

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 86 10 2 1 1 0 1 96 2 135
2019 Non-supervisor 86 11 1 2 0 0 0 97 2 240
2017 Supervisor 84 12 1 1 0 0 2 97 1 131
2017 Non-supervisor 83 13 2 0 1 0 1 97 1 237
2014 Supervisor 82 8 3 3 4 0 1 90 7 130
2014 Non-supervisor 78 17 2 1 1 0 0 96 2 217

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 58 28 11 2 0 1 0 87 2 137
2019 Non-supervisor 58 28 9 2 0 3 0 89 2 240

Collective agreements and terms and conditions of employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 49 37 4 1 2 0 7 93 2 135
2019 Non-supervisor 32 43 9 5 3 2 6 82 9 238

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 68 17 6 0 0 2 7 93 0 136
2019 Non-supervisor 57 19 6 1 1 10 6 90 3 239

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 7 93 137
2019 Non-supervisor 9 91 239
2018 Supervisor 11 89 129
2018 Non-supervisor 9 91 229

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 36 64 14
2018 Non-supervisor 48 52 21

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 50 50 10
2019 Non-supervisor 59 41 22
2018 Supervisor 58 42 14
2018 Non-supervisor 57 43 21

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 0 100 10
2019 Non-supervisor 0 100 22
2018 Supervisor 0 100 14
2018 Non-supervisor 0 100 21

Question 59g. From whom did you experience harassment on the job? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 0 100 14
2018 Non-supervisor 0 100 21

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 35 65 14
2018 Non-supervisor 33 67 21

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 43 57 14
2018 Non-supervisor 43 57 21

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 36 64 14
2018 Non-supervisor 34 66 21

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 0 100 10
2019 Non-supervisor 36 64 22

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 64 36 14
2018 Non-supervisor 34 66 21

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 50 50 14
2018 Non-supervisor 24 76 21

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 0 100 10
2019 Non-supervisor 0 100 22
2018 Supervisor 0 100 14
2018 Non-supervisor 0 100 21

Question 60j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 0 100 14
2018 Non-supervisor 0 100 21

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 35 65 14
2018 Non-supervisor 47 53 21

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 0 100 10
2019 Non-supervisor 0 100 22
2018 Supervisor 0 100 14
2018 Non-supervisor 0 100 21

Question 61e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 0 100 14
2018 Non-supervisor 0 100 21

Question 61f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 0 100 10
2019 Non-supervisor 0 100 22
2018 Supervisor 0 100 14
2018 Non-supervisor 0 100 21

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 58 42 14
2018 Non-supervisor 34 66 21

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 36 64 14
2018 Non-supervisor 28 72 21

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 44 56 14
2018 Non-supervisor 38 62 21

Question 62m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 0 100 10
2019 Non-supervisor 0 100 22
2018 Supervisor 0 100 14
2018 Non-supervisor 0 100 21

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 48 52 10
2019 Non-supervisor 59 41 22
2018 Supervisor 43 57 14
2018 Non-supervisor 57 43 21

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 15 85 137
2019 Non-supervisor 11 89 240

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 18 21 14 8 4 28 7 60 18 136
2019 Non-supervisor 20 8 15 4 7 34 12 52 20 239
2018 Supervisor 19 16 21 8 4 29 4 51 18 129
2018 Non-supervisor 17 18 15 7 5 30 7 55 20 230
2017 Supervisor 16 24 13 10 5 28 4 59 21 131
2017 Non-supervisor 13 16 14 5 9 31 12 51 25 237
2014 Supervisor 13 13 22 13 6 25 7 39 28 130
2014 Non-supervisor 10 12 14 9 7 34 14 41 32 217

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 41 37 12 5 2 3 1 81 7 137
2019 Non-supervisor 41 26 16 2 4 9 2 75 7 240
2018 Supervisor 42 31 18 4 2 3 1 75 6 130
2018 Non-supervisor 35 32 14 5 4 9 0 74 10 230
2017 Supervisor 33 39 13 7 2 6 0 76 10 131
2017 Non-supervisor 32 27 18 6 4 12 1 68 11 237
2014 Supervisor 25 36 22 4 2 9 1 68 7 130
2014 Non-supervisor 24 24 19 7 4 19 2 61 14 217

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 4 96 130
2018 Non-supervisor 6 94 229

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 4 96 137
2019 Non-supervisor 9 91 236

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 20 17 16 5 1 35 7 63 10 137
2019 Non-supervisor 19 13 17 4 3 33 10 57 13 239
2018 Supervisor 20 18 19 1 3 34 5 62 6 130
2018 Non-supervisor 20 18 17 4 4 31 8 61 12 228
2017 Supervisor 21 21 9 2 3 38 5 75 9 131
2017 Non-supervisor 14 12 16 3 3 38 14 55 12 237
2014 Supervisor 17 13 19 3 2 36 11 56 9 128
2014 Non-supervisor 13 13 14 3 1 43 13 59 9 216

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 49 30 11 4 1 5 1 83 5 137
2019 Non-supervisor 43 26 15 3 3 8 2 77 6 240
2018 Supervisor 42 33 13 1 2 7 1 81 4 130
2018 Non-supervisor 37 36 13 2 3 7 1 80 6 227
2017 Supervisor 40 38 13 2 3 4 1 81 5 131
2017 Non-supervisor 34 28 15 4 2 15 2 74 8 237
2014 Supervisor 33 26 23 4 2 11 2 68 6 130
2014 Non-supervisor 29 28 16 0 2 22 3 76 3 215

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 13 87 135
2019 Non-supervisor 17 83 239
2017 Supervisor 15 85 131
2017 Non-supervisor 22 78 237
2014 Supervisor 14 86 129
2014 Non-supervisor 13 87 216

Question 80. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 100 0 18
2019 Non-supervisor 85 15 41
2017 Supervisor 85 15 20
2017 Non-supervisor 71 29 51
2014 Supervisor 89 11 18
2014 Non-supervisor 89 11 28

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 47 29 6 12 6 0 0 75 18 17
2019 Non-supervisor 51 34 3 11 0 0 0 86 11 35
2017 Supervisor 77 23 0 0 0 0 0 100 0 17
2017 Non-supervisor 43 55 0 3 0 0 0 97 3 36
2014 Supervisor 50 31 13 6 0 0 0 81 6 16
2014 Non-supervisor 52 28 12 4 4 0 0 80 8 25
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 30. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 70 20 6 1 2 2 0 91 3 136
2019 Non-supervisor 67 22 5 2 3 0 0 89 5 239
2018 Supervisor 63 23 5 6 1 1 0 88 7 130
2018 Non-supervisor 60 29 7 3 2 0 0 89 4 228
2017 Supervisor 63 26 2 5 4 0 1 90 9 130
2017 Non-supervisor 63 22 9 2 2 1 0 87 5 236

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 25 53 9 10 2 1 0 79 12 137

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 50 38 8 3 1 0 0 88 4 137
2019 Non-supervisor 44 38 12 3 3 1 0 83 6 239
2018 Supervisor 56 35 7 2 1 0 0 91 2 130
2018 Non-supervisor 44 40 9 3 3 2 0 85 5 228
2017 Supervisor 55 33 6 3 3 1 0 88 6 130
2017 Non-supervisor 39 40 11 5 2 3 0 82 7 237

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 33 45 10 9 3 0 0 78 12 136
2019 Non-supervisor 38 36 13 6 5 2 0 76 11 240
2018 Supervisor 31 48 11 5 4 1 0 79 9 130
2018 Non-supervisor 38 40 12 6 4 1 0 78 10 230
2017 Supervisor 33 47 7 9 3 1 0 81 12 131
2017 Non-supervisor 31 41 13 10 3 1 0 73 13 236

Work-related stress

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 58 22 13 2 4 0 0 80 7 137
2019 Non-supervisor 50 24 16 4 5 0 2 75 9 240
2018 Supervisor 48 34 10 1 2 1 3 86 4 130
2018 Non-supervisor 47 27 14 8 3 0 2 75 11 228
2017 Supervisor 46 33 11 5 5 0 0 78 10 131
2017 Non-supervisor 40 29 13 8 6 0 3 72 14 237

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 15 32 22 20 12 0 0 47 31 137
2019 Non-supervisor 20 33 23 17 7 0 0 53 24 240
2018 Supervisor 10 21 30 25 13 0 1 32 38 130
2018 Non-supervisor 19 29 33 13 5 0 0 48 18 228
2017 Supervisor 7 18 37 24 13 1 0 26 37 131
2017 Non-supervisor 20 32 27 14 5 0 1 52 20 237

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 26 36 24 11 3 0 1 62 14 137
2019 Non-supervisor 39 27 20 8 5 0 1 67 13 240
2018 Supervisor 16 35 28 18 3 0 1 50 21 130
2018 Non-supervisor 33 26 25 12 3 0 1 60 15 229
2017 Supervisor 16 30 29 17 5 1 1 48 23 131
2017 Non-supervisor 32 26 24 9 5 0 3 60 14 237

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 15 30 23 21 10 0 1 45 32 137
2019 Non-supervisor 25 29 20 14 11 0 0 55 25 240
2018 Supervisor 12 29 22 23 12 0 2 42 36 130
2018 Non-supervisor 23 31 23 15 7 0 0 54 22 229
2017 Supervisor 8 28 30 20 12 1 1 37 32 131
2017 Non-supervisor 25 27 24 13 8 1 2 54 22 237

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 40 36 11 9 2 1 2 78 11 137
2019 Non-supervisor 57 28 6 3 2 0 5 89 4 240
2018 Supervisor 37 34 17 7 1 1 3 74 8 129
2018 Non-supervisor 55 21 14 3 1 0 6 82 4 229
2017 Supervisor 30 34 25 7 1 1 3 67 8 130
2017 Non-supervisor 49 23 10 3 1 1 14 83 5 237

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 31 27 25 10 7 0 0 58 17 136
2019 Non-supervisor 40 30 13 9 7 0 1 71 16 239
2018 Supervisor 24 32 28 7 8 0 2 57 15 130
2018 Non-supervisor 41 25 20 9 5 0 0 66 14 229
2017 Supervisor 20 28 32 15 4 0 1 49 19 131
2017 Non-supervisor 31 34 20 11 2 0 1 66 14 237

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 28 37 22 7 5 1 0 66 12 136
2019 Non-supervisor 36 36 19 4 4 0 1 73 9 237
2018 Supervisor 17 40 25 10 5 0 2 59 16 129
2018 Non-supervisor 24 39 23 8 4 1 1 65 12 229
2017 Supervisor 21 43 18 15 2 0 1 64 18 131
2017 Non-supervisor 31 35 21 10 2 1 1 67 12 237

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 20 34 26 15 4 1 0 54 20 136
2019 Non-supervisor 27 39 20 8 5 0 0 66 13 237
2018 Supervisor 13 35 29 17 5 0 2 48 23 129
2018 Non-supervisor 30 25 25 16 3 1 1 56 19 230
2017 Supervisor 15 32 31 16 4 0 1 48 20 131
2017 Non-supervisor 29 30 28 10 1 0 2 60 11 237

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 32 33 20 6 7 1 1 66 14 136
2019 Non-supervisor 37 29 20 9 4 0 0 66 13 235
2018 Supervisor 23 36 26 10 3 0 2 60 13 129
2018 Non-supervisor 31 33 18 10 6 0 1 65 16 229
2017 Supervisor 26 35 21 12 5 0 1 62 17 131
2017 Non-supervisor 34 33 20 9 2 0 2 69 11 236

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 51 26 12 5 6 0 1 77 11 135
2019 Non-supervisor 49 24 14 5 7 0 0 74 12 235

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 41 27 20 8 4 0 0 68 12 136
2019 Non-supervisor 38 34 17 7 4 0 0 72 11 236
2018 Supervisor 27 39 16 11 5 0 1 67 16 129
2018 Non-supervisor 31 34 20 9 3 1 1 66 13 230
2017 Supervisor 30 31 19 13 5 0 1 62 19 131
2017 Non-supervisor 37 31 20 8 2 1 1 69 10 235

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 74 15 8 3 0 0 0 89 3 136
2019 Non-supervisor 61 24 11 2 1 0 1 86 3 234
2018 Supervisor 64 24 8 1 1 0 2 90 2 128
2018 Non-supervisor 61 18 12 5 2 0 2 81 7 229
2017 Supervisor 66 15 11 3 1 0 3 84 5 131
2017 Non-supervisor 62 25 7 2 0 0 3 90 3 237

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 88 7 4 0 0 0 2 96 0 135
2019 Non-supervisor 77 10 4 1 1 1 6 93 3 236
2018 Supervisor 80 7 4 2 0 1 6 93 3 129
2018 Non-supervisor 71 16 4 2 0 0 6 93 3 229

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 81 8 4 3 1 1 2 92 5 137
2019 Non-supervisor 76 12 4 3 3 0 1 90 6 239
2018 Supervisor 76 9 5 4 2 1 4 89 6 129
2018 Non-supervisor 74 12 4 4 2 0 4 89 6 229
2017 Supervisor 77 14 5 3 1 0 1 92 4 131
2017 Non-supervisor 73 13 7 3 1 0 2 88 4 236

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 53 32 9 4 1 0 2 87 4 136
2019 Non-supervisor 66 20 8 3 3 0 0 87 5 240
2018 Supervisor 56 31 6 2 3 0 2 88 6 130
2018 Non-supervisor 57 26 11 4 2 0 1 83 5 228
2017 Supervisor 57 29 10 3 1 0 0 86 4 131
2017 Non-supervisor 58 24 11 3 2 0 2 85 5 237

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 65 15 7 10 2 0 2 81 11 137
2019 Non-supervisor 67 19 7 3 4 0 0 86 8 240
2018 Supervisor 50 26 12 5 4 0 2 78 9 128
2018 Non-supervisor 61 24 8 4 3 0 0 85 7 228
2017 Supervisor 63 21 8 4 3 1 1 85 7 130
2017 Non-supervisor 66 20 7 2 2 0 2 89 4 236

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 54 30 10 5 1 0 1 85 5 135
2019 Non-supervisor 60 6 1 0 0 0 32 98 1 239
2018 Supervisor 52 27 14 5 2 0 2 80 6 130
2018 Non-supervisor 48 8 3 1 0 0 39 93 2 226
2017 Supervisor 62 20 8 7 2 1 1 84 9 131
2017 Non-supervisor 51 6 2 1 0 1 39 94 2 235

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 64 25 5 3 2 0 1 90 4 137
2019 Non-supervisor 75 21 3 0 0 0 1 97 0 238
2018 Supervisor 55 27 11 3 2 0 2 84 5 130
2018 Non-supervisor 65 21 5 3 0 0 5 91 4 226
2017 Supervisor 66 25 4 1 1 1 2 93 2 131
2017 Non-supervisor 65 19 6 1 0 0 9 92 1 236

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 77 12 4 4 2 0 1 90 6 136
2019 Non-supervisor 63 18 8 3 6 0 2 83 9 240
2018 Supervisor 76 13 4 3 2 0 2 91 5 130
2018 Non-supervisor 52 21 9 8 7 0 3 76 15 227
2017 Supervisor 81 14 2 0 2 1 0 96 2 131
2017 Non-supervisor 54 22 11 3 4 0 5 80 8 236

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 63 21 12 4 1 0 0 84 4 137
2019 Non-supervisor 51 26 15 6 1 0 0 78 8 239
2018 Supervisor 55 27 13 3 1 0 1 83 4 130
2018 Non-supervisor 44 32 14 4 4 0 1 78 8 228
2017 Supervisor 54 24 18 1 1 0 1 79 2 131
2017 Non-supervisor 46 33 10 4 3 0 3 82 7 234

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 15 34 35 14 3 0 0 49 17 137
2019 Non-supervisor 17 41 31 7 3 0 0 59 11 240
2018 Supervisor 9 31 42 15 3 0 1 40 18 130
2018 Non-supervisor 17 41 28 10 3 0 0 59 13 230
2017 Supervisor 9 27 41 19 4 0 0 36 22 131
2017 Non-supervisor 15 35 37 11 2 0 0 50 13 236

Question 76. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 8 13 40 25 13 1 0 38 21 137
2019 Non-supervisor 7 16 32 30 15 0 0 44 23 237
2018 Supervisor 7 20 36 27 10 0 1 36 27 127
2018 Non-supervisor 7 14 35 27 17 0 0 44 21 226
2017 Supervisor 5 19 46 25 5 0 0 30 24 130
2017 Non-supervisor 5 13 42 22 17 0 0 40 18 237
Top of Page

Compensation

Pay or other compensation issues

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 52 32 8 2 2 3 1 54 46 137
2019 Non-supervisor 57 25 8 2 2 6 1 60 40 240
2018 Supervisor 50 34 13 1 1 2 0 51 49 129
2018 Non-supervisor 65 17 11 3 0 3 1 68 32 230
2017 Supervisor 54 22 14 5 1 2 1 55 45 131
2017 Non-supervisor 57 22 9 4 1 5 2 61 39 237

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 51 49 59
2019 Non-supervisor 59 41 89

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 70 30 60
2019 Non-supervisor 75 25 88
2018 Supervisor 81 19 60
2018 Non-supervisor 68 32 71

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 56 18 9 3 7 1 7 79 11 137
2019 Non-supervisor 58 17 6 6 4 1 8 82 11 240
2018 Supervisor 66 9 9 3 5 0 8 82 8 130
2018 Non-supervisor 59 12 7 7 4 2 9 79 13 229

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 29 27 11 15 5 2 10 64 23 59
2019 Non-supervisor 33 28 12 12 9 1 5 65 22 88
2018 Supervisor 49 31 6 3 8 0 2 82 12 61
2018 Non-supervisor 29 27 7 22 7 1 7 61 31 72
2017 Supervisor 31 33 8 14 9 0 5 67 24 57
2017 Non-supervisor 27 27 7 20 10 1 8 60 32 85

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 15 14 13 7 8 2 41 51 26 60
2019 Non-supervisor 21 13 20 7 13 3 21 46 27 89
2018 Supervisor 10 10 11 5 8 3 53 44 30 61
2018 Non-supervisor 11 11 10 15 19 4 30 34 52 72
2017 Supervisor 9 14 3 14 10 3 46 45 48 57
2017 Non-supervisor 15 10 10 13 11 2 40 43 40 84
Report a problem on this page
Date modified: