2019 Public Service Employee Survey Results by Theme for Canada Border Services Agency by Question 106. Are you an Aboriginal person?

The results of the 2019 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 30 32 14 11 12 0 0 63 23 281
2019 Non-Aboriginal 30 39 13 10 8 0 0 69 18 6910
2018 Aboriginal 22 37 12 14 14 0 0 59 29 251
2018 Non-Aboriginal 25 42 13 11 9 0 0 66 20 5846
2017 Aboriginal 23 38 15 13 11 0 0 61 24 274
2017 Non-Aboriginal 24 42 13 12 10 0 0 66 21 6874
2014 Aboriginal 25 37 13 11 14 0 0 62 25 335
2014 Non-Aboriginal 25 43 13 11 8 0 0 68 19 8902
2011 Aboriginal 31 36 13 11 8 0 0 68 20 335
2011 Non-Aboriginal 30 41 12 10 7 0 0 70 17 9651
2008 Aboriginal 30 39 12 8 10 0 0 70 18 274
2008 Non-Aboriginal 31 42 12 9 6 0 0 73 15 8311

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 22 25 15 14 23 0 0 47 38 282
2019 Non-Aboriginal 23 32 16 15 14 0 0 55 29 6870
2018 Aboriginal 16 25 19 18 22 0 0 41 40 251
2018 Non-Aboriginal 17 33 16 17 17 0 0 50 35 5844
2017 Aboriginal 15 22 17 19 27 0 0 37 46 274
2017 Non-Aboriginal 16 30 16 17 21 0 0 46 38 6876

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 50 29 10 6 6 0 0 79 12 277
2019 Non-Aboriginal 47 34 11 5 3 0 0 81 8 6841
2018 Aboriginal 44 32 12 5 6 0 0 76 11 249
2018 Non-Aboriginal 44 37 10 5 3 0 0 81 9 5820
2017 Aboriginal 47 31 11 5 6 0 0 78 11 271
2017 Non-Aboriginal 44 36 11 5 3 0 0 81 9 6849
2014 Aboriginal 49 28 12 5 6 0 0 78 10 334
2014 Non-Aboriginal 53 31 10 3 3 0 0 84 6 8897
2011 Aboriginal 53 30 10 2 4 0 0 83 6 335
2011 Non-Aboriginal 53 33 9 3 2 0 0 86 5 9669

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 38 36 11 9 7 0 0 73 16 281
2019 Non-Aboriginal 36 39 12 8 5 0 0 75 12 6904
2018 Aboriginal 33 36 14 11 7 0 0 68 18 253
2018 Non-Aboriginal 31 41 14 8 5 0 0 73 13 5851
2017 Aboriginal 28 34 18 12 8 0 0 62 20 270
2017 Non-Aboriginal 29 41 14 9 6 0 0 70 15 6839
2014 Aboriginal 35 32 15 10 8 0 0 67 18 335
2014 Non-Aboriginal 33 40 13 7 6 0 0 74 13 8902
2011 Aboriginal 40 36 9 11 4 1 0 76 15 336
2011 Non-Aboriginal 37 41 10 7 4 0 0 79 11 9662
2008 Aboriginal 37 45 5 7 5 0 0 83 12 276
2008 Non-Aboriginal 39 44 9 6 3 0 0 82 9 8359

Question 51. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 23 24 17 16 20 0 0 47 36 280
2019 Non-Aboriginal 23 28 19 14 14 1 0 52 29 6887
2018 Aboriginal 16 23 18 19 24 0 0 38 44 247
2018 Non-Aboriginal 16 27 22 17 17 0 0 43 35 5849
2017 Aboriginal 15 21 16 19 28 1 0 36 48 273
2017 Non-Aboriginal 15 26 20 18 20 1 0 41 38 6866
2014 Aboriginal 16 24 17 18 24 1 0 41 42 335
2014 Non-Aboriginal 17 31 19 17 16 1 0 48 33 8900
2011 Aboriginal 21 29 19 15 17 0 0 50 32 336
2011 Non-Aboriginal 20 34 20 13 11 1 0 55 24 9658

Question 52. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 22 22 20 18 17 0 0 44 36 280
2019 Non-Aboriginal 22 30 18 16 14 0 0 52 30 6869
2018 Aboriginal 15 23 18 21 23 0 0 38 44 248
2018 Non-Aboriginal 15 29 20 19 17 0 0 44 36 5831
2017 Aboriginal 14 24 15 21 25 1 0 39 46 274
2017 Non-Aboriginal 14 27 18 20 19 0 0 42 40 6865
2014 Aboriginal 14 25 17 19 25 1 0 39 44 335
2014 Non-Aboriginal 16 31 18 18 16 0 0 47 35 8899
2011 Aboriginal 20 26 16 20 17 0 0 46 37 336
2011 Non-Aboriginal 19 36 18 15 12 0 0 55 27 9638
2008 Aboriginal 20 31 16 14 18 0 0 51 32 277
2008 Non-Aboriginal 20 38 16 15 11 0 0 58 25 8364

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 24 19 15 16 24 2 0 44 40 282
2019 Non-Aboriginal 23 24 18 16 15 3 0 49 32 6900
2018 Aboriginal 16 17 23 17 25 1 0 34 43 248
2018 Non-Aboriginal 19 23 20 18 18 3 0 43 37 5859
2017 Aboriginal 16 17 12 22 26 6 1 36 52 274
2017 Non-Aboriginal 17 23 18 17 21 4 0 41 40 6865
2014 Aboriginal 18 17 16 16 30 2 0 36 47 335
2014 Non-Aboriginal 19 24 19 17 17 4 0 45 35 8902
2011 Aboriginal 23 20 15 18 19 4 0 46 39 335
2011 Non-Aboriginal 23 26 18 14 13 5 0 52 29 9653
2008 Aboriginal 18 27 19 16 14 5 0 48 32 276
2008 Non-Aboriginal 23 29 18 15 11 5 1 55 27 8360
Top of Page

Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 31 25 22 7 11 1 3 59 18 281
2019 Non-Aboriginal 36 28 18 7 6 1 4 67 14 6908

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 36 24 17 10 13 1 0 60 24 280
2019 Non-Aboriginal 38 29 14 9 8 2 1 69 17 6878
2018 Aboriginal 33 23 14 17 12 0 0 57 30 250
2018 Non-Aboriginal 33 31 14 10 10 1 0 66 20 5809
2017 Aboriginal 32 26 15 11 15 1 0 59 26 272
2017 Non-Aboriginal 31 32 15 11 9 2 1 64 21 6871
2014 Aboriginal 33 29 12 11 12 2 1 64 24 335
2014 Non-Aboriginal 32 32 15 10 9 2 1 65 19 8900
2011 Aboriginal 29 27 13 12 18 1 0 57 30 336
2011 Non-Aboriginal 32 31 15 10 10 2 1 64 20 9653
2008 Aboriginal 30 29 14 10 15 1 0 60 26 276
2008 Non-Aboriginal 31 30 14 11 9 3 0 64 21 8365

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 32 29 13 10 15 1 0 62 26 282
2019 Non-Aboriginal 35 31 13 11 8 0 1 67 19 6860
2018 Aboriginal 26 31 14 18 11 0 0 57 29 248
2018 Non-Aboriginal 31 33 13 12 10 0 0 65 22 5796
2017 Aboriginal 32 29 12 9 17 1 0 61 27 274
2017 Non-Aboriginal 30 33 13 13 10 1 0 64 23 6868
2014 Aboriginal 33 30 13 14 9 0 0 64 23 334
2014 Non-Aboriginal 30 34 13 12 9 1 0 65 22 8902
2011 Aboriginal 29 28 13 13 17 0 0 57 30 334
2011 Non-Aboriginal 29 35 13 12 10 1 0 64 23 9642
2008 Aboriginal 27 32 10 13 17 1 0 59 30 275
2008 Non-Aboriginal 29 33 13 13 11 1 1 63 24 8359

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 40 23 9 13 14 1 0 63 28 281
2019 Non-Aboriginal 40 29 13 9 8 0 0 69 18 6902
2018 Aboriginal 36 22 16 12 14 0 0 57 26 250
2018 Non-Aboriginal 35 29 14 11 11 0 0 64 22 5818
2017 Aboriginal 37 27 13 7 16 0 0 64 22 272
2017 Non-Aboriginal 36 28 14 10 10 0 0 65 21 6861
2014 Aboriginal 39 23 17 10 10 1 0 63 20 335
2014 Non-Aboriginal 36 30 14 10 10 0 0 66 20 8893

Senior management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 23 25 14 13 22 4 0 49 36 281
2019 Non-Aboriginal 21 28 17 13 15 5 0 52 29 6899
2018 Aboriginal 16 22 16 15 26 5 0 40 43 254
2018 Non-Aboriginal 15 26 19 16 19 5 0 44 36 5880
2017 Aboriginal 18 17 19 13 28 5 0 37 43 274
2017 Non-Aboriginal 14 25 19 16 20 6 0 42 38 6879
2014 Aboriginal 15 24 18 16 24 4 0 41 41 335
2014 Non-Aboriginal 15 27 19 15 18 7 0 45 35 8898
2011 Aboriginal 17 21 16 19 23 4 0 40 44 336
2011 Non-Aboriginal 16 26 19 14 17 7 0 45 34 9642

Question 35. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 20 22 16 16 25 1 0 43 41 280
2019 Non-Aboriginal 18 26 17 17 20 2 0 45 38 6887
2018 Aboriginal 13 19 14 17 36 1 0 32 54 253
2018 Non-Aboriginal 12 22 17 20 27 2 0 35 48 5868
2017 Aboriginal 14 14 17 22 32 1 0 29 54 274
2017 Non-Aboriginal 11 22 16 20 29 2 0 33 50 6877
2014 Aboriginal 11 18 17 20 33 1 0 29 53 335
2014 Non-Aboriginal 11 22 18 21 25 2 0 35 47 8901
2011 Aboriginal 12 24 16 16 31 2 0 36 48 336
2011 Non-Aboriginal 13 26 19 17 22 2 0 40 41 9640
2008 Aboriginal 13 25 16 14 27 5 0 40 44 276
2008 Non-Aboriginal 15 28 18 17 20 2 0 44 38 8361

Question 36. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 15 17 17 19 30 2 0 32 50 279
2019 Non-Aboriginal 13 22 19 20 23 4 0 36 45 6880
2018 Aboriginal 8 16 15 22 36 3 0 25 60 253
2018 Non-Aboriginal 9 18 19 23 29 3 0 27 54 5853
2017 Aboriginal 10 14 13 23 34 5 0 25 60 274
2017 Non-Aboriginal 8 17 18 23 30 4 0 26 56 6868
2014 Aboriginal 7 18 16 23 34 3 0 25 58 335
2014 Non-Aboriginal 7 19 18 24 28 4 0 27 54 8897
2011 Aboriginal 8 22 16 21 29 4 0 31 52 336
2011 Non-Aboriginal 8 24 20 22 21 5 0 33 46 9646
2008 Aboriginal 7 20 15 25 29 4 0 28 56 277
2008 Non-Aboriginal 8 23 19 24 21 5 0 33 47 8364

Question 37. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 13 17 17 23 28 1 0 30 52 280
2019 Non-Aboriginal 13 24 17 20 24 2 0 37 45 6891
2018 Aboriginal 7 19 14 21 38 1 0 27 59 254
2018 Non-Aboriginal 8 21 16 23 29 2 0 30 53 5870
2017 Aboriginal 9 17 14 22 33 3 0 28 57 271
2017 Non-Aboriginal 8 22 16 21 30 3 0 31 53 6870
2014 Aboriginal 10 20 14 18 36 2 0 30 56 335
2014 Non-Aboriginal 8 23 17 23 26 2 0 32 50 8895
2011 Aboriginal 12 20 15 23 29 2 0 32 53 335
2011 Non-Aboriginal 9 29 18 22 20 3 0 39 43 9642
2008 Aboriginal 7 26 14 24 27 2 0 34 52 276
2008 Non-Aboriginal 10 31 17 23 17 2 0 42 40 8365
Top of Page

Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 17 30 13 18 22 0 0 47 39 282
2019 Non-Aboriginal 21 32 16 16 15 0 0 53 31 6895
2018 Aboriginal 14 21 19 20 26 0 0 35 46 252
2018 Non-Aboriginal 16 30 17 18 19 0 0 46 37 5872
2017 Aboriginal 12 26 15 18 27 0 0 39 46 274
2017 Non-Aboriginal 14 30 16 19 20 0 0 45 39 6871
2014 Aboriginal 14 25 17 17 27 0 0 39 44 335
2014 Non-Aboriginal 14 30 17 19 19 0 0 45 38 8902
2011 Aboriginal 13 30 16 18 23 0 0 43 41 335
2011 Non-Aboriginal 15 33 17 17 17 0 0 49 35 9657

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 19 36 15 17 12 0 0 56 29 280
2019 Non-Aboriginal 24 39 15 14 8 0 0 64 22 6866
2018 Aboriginal 16 35 17 17 15 0 0 51 32 251
2018 Non-Aboriginal 20 38 16 16 10 0 0 58 26 5886
2017 Aboriginal 17 39 15 16 12 0 0 57 28 274
2017 Non-Aboriginal 19 39 16 16 10 0 0 58 26 6872

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 31 27 15 12 14 1 0 58 26 282
2019 Non-Aboriginal 33 30 15 11 10 0 0 64 21 6900
2018 Aboriginal 26 29 16 16 13 0 0 55 29 250
2018 Non-Aboriginal 28 33 15 13 11 0 0 62 24 5823
2017 Aboriginal 29 29 13 13 16 1 0 58 29 274
2017 Non-Aboriginal 26 35 14 13 11 1 0 62 24 6882
2014 Aboriginal 32 29 16 13 10 0 0 61 23 335
2014 Non-Aboriginal 28 35 14 12 10 0 0 63 22 8900
2011 Aboriginal 25 26 16 15 17 1 0 52 32 336
2011 Non-Aboriginal 26 34 14 14 12 0 0 61 26 9655
2008 Aboriginal 24 30 13 14 17 1 0 55 31 276
2008 Non-Aboriginal 24 34 15 14 12 1 0 59 27 8363

Job fit and development

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 16 36 12 19 16 0 0 52 36 281
2019 Non-Aboriginal 18 37 14 20 11 0 0 55 31 6880
2018 Aboriginal 13 36 11 21 18 0 0 49 40 253
2018 Non-Aboriginal 13 41 12 21 13 0 0 53 34 5888
2017 Aboriginal 10 36 10 19 25 0 0 46 44 272
2017 Non-Aboriginal 12 32 13 23 20 0 0 44 43 6878
2014 Aboriginal 11 33 9 26 20 1 1 44 47 335
2014 Non-Aboriginal 12 32 14 23 18 0 0 45 42 8899
2011 Aboriginal 14 36 13 20 16 0 0 50 37 336
2011 Non-Aboriginal 15 39 14 18 13 0 1 54 31 9658
2008 Aboriginal 15 35 13 20 18 0 0 49 38 276
2008 Non-Aboriginal 16 40 14 18 12 0 1 56 30 8363

Question 44. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 13 22 15 22 28 0 0 34 50 282
2019 Non-Aboriginal 14 24 18 19 22 2 0 40 42 6881
2018 Aboriginal 10 13 17 22 37 1 0 24 59 253
2018 Non-Aboriginal 9 22 18 22 27 1 0 32 50 5870
2017 Aboriginal 8 18 16 22 34 1 0 27 56 273
2017 Non-Aboriginal 9 21 16 24 28 2 0 30 53 6874
2014 Aboriginal 10 21 15 19 32 3 0 32 53 334
2014 Non-Aboriginal 10 22 18 22 26 2 0 33 49 8896
2011 Aboriginal 10 21 16 24 28 1 0 31 53 336
2011 Non-Aboriginal 11 26 19 20 22 2 0 38 43 9659
2008 Aboriginal 12 23 17 21 24 3 0 36 46 275
2008 Non-Aboriginal 12 30 19 19 17 1 0 43 37 8358

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 15 25 11 14 34 0 1 40 48 281
2019 Non-Aboriginal 15 23 16 17 26 2 2 40 44 6912
2018 Aboriginal 10 17 15 15 40 1 2 28 57 253
2018 Non-Aboriginal 11 22 16 20 30 1 1 33 51 5863
2017 Aboriginal 11 13 12 17 42 2 3 26 62 273
2017 Non-Aboriginal 10 20 14 20 32 2 2 31 54 6873
2014 Aboriginal 10 21 12 18 35 1 2 32 55 333
2014 Non-Aboriginal 11 22 15 20 29 2 2 34 51 8902
2011 Aboriginal 9 23 15 23 29 0 1 32 52 335
2011 Non-Aboriginal 12 27 16 19 24 1 1 40 44 9654
2008 Aboriginal 14 33 15 18 20 1 0 47 38 275
2008 Non-Aboriginal 16 35 14 17 15 1 1 53 32 8357

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 38 24 19 9 6 0 3 64 16 281
2019 Non-Aboriginal 41 24 17 7 6 1 4 68 14 6894

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 54 9 5 7 8 2 15 75 18 282
2019 Non-Aboriginal 54 12 8 5 6 2 13 77 13 6892

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 28 22 18 13 15 0 3 52 29 281
2019 Non-Aboriginal 32 23 20 11 9 1 3 58 21 6886

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 27 18 20 15 15 2 4 47 32 281
2019 Non-Aboriginal 30 19 19 14 12 2 4 52 27 6863

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 25 11 16 21 22 1 4 37 46 282
2019 Non-Aboriginal 31 15 16 14 17 2 5 49 34 6886

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 56 16 11 7 3 2 5 77 12 282
2019 Non-Aboriginal 63 15 9 4 3 3 5 84 7 6884

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 55 15 10 5 10 2 3 74 16 281
2019 Non-Aboriginal 64 12 7 3 5 4 5 83 9 6880

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 62 10 7 2 7 2 10 81 11 281
2019 Non-Aboriginal 68 9 5 3 4 3 9 86 8 6885

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 21 29 11 16 22 0 0 50 38 282
2019 Non-Aboriginal 22 35 15 15 13 0 0 57 29 6874
2018 Aboriginal 15 32 9 17 27 0 0 47 44 253
2018 Non-Aboriginal 18 34 15 17 17 0 0 51 34 5837
2017 Aboriginal 13 35 10 21 21 0 0 48 42 271
2017 Non-Aboriginal 16 34 14 18 17 0 0 51 35 6843
2014 Aboriginal 13 32 9 19 27 0 0 45 46 335
2014 Non-Aboriginal 14 34 15 18 18 0 0 49 36 8905
2011 Aboriginal 17 33 15 15 21 0 0 49 36 333
2011 Non-Aboriginal 20 35 14 16 15 0 0 55 30 9650

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 25 29 11 15 19 0 0 55 34 280
2019 Non-Aboriginal 26 30 17 14 13 0 0 56 27 6889
2018 Aboriginal 17 33 11 15 23 0 0 50 39 252
2018 Non-Aboriginal 20 31 17 15 16 0 0 51 32 5806
2017 Aboriginal 18 26 14 20 21 0 0 44 42 271
2017 Non-Aboriginal 20 30 18 17 16 0 0 50 33 6845
2014 Aboriginal 17 29 14 19 20 1 0 47 39 335
2014 Non-Aboriginal 19 32 17 15 16 0 0 51 32 8897

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 21 34 15 12 17 1 0 55 29 277
2019 Non-Aboriginal 24 37 17 13 8 0 0 61 22 6791
2018 Aboriginal 19 26 18 20 17 0 0 45 37 250
2018 Non-Aboriginal 20 32 19 16 13 0 0 52 29 5833
2017 Aboriginal 18 31 12 16 21 1 0 50 38 269
2017 Non-Aboriginal 19 33 18 17 13 0 0 52 30 6843
2014 Aboriginal 21 27 17 17 18 0 0 48 35 334
2014 Non-Aboriginal 19 35 18 15 13 0 0 53 28 8899
2011 Aboriginal 29 31 14 13 12 1 0 60 26 335
2011 Non-Aboriginal 27 39 16 11 6 1 0 66 18 9637

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 16 27 18 21 16 1 0 43 38 282
2019 Non-Aboriginal 14 34 22 16 11 3 0 49 28 6901
2018 Aboriginal 9 26 22 16 25 2 0 36 42 253
2018 Non-Aboriginal 10 28 25 17 17 2 0 39 35 5872
2017 Aboriginal 10 21 22 20 26 1 0 31 46 271
2017 Non-Aboriginal 9 26 23 19 18 4 0 37 39 6870

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 27 28 11 14 19 1 0 56 34 281
2019 Non-Aboriginal 32 32 12 12 12 0 0 64 24 6877
2018 Aboriginal 23 33 16 15 13 0 0 56 29 252
2018 Non-Aboriginal 28 33 14 13 12 0 0 61 25 5875
2017 Aboriginal 22 29 13 14 21 0 0 52 35 274
2017 Non-Aboriginal 26 31 13 13 16 0 0 57 29 6872
2014 Aboriginal 22 31 12 17 17 0 0 54 34 335
2014 Non-Aboriginal 25 31 15 14 14 0 1 57 29 8897
2011 Aboriginal 22 37 12 12 17 0 0 59 29 336
2011 Non-Aboriginal 28 34 13 12 11 0 1 63 24 9657

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 36 35 18 6 4 0 1 71 10 279
2019 Non-Aboriginal 38 33 17 6 5 0 1 71 11 6862
2018 Aboriginal 32 31 21 9 7 0 0 63 16 254
2018 Non-Aboriginal 35 33 17 8 5 0 1 70 13 5879
2017 Aboriginal 32 31 21 7 5 1 3 65 13 274
2017 Non-Aboriginal 37 34 16 7 4 0 2 73 11 6879
2014 Aboriginal 30 33 17 12 6 0 2 64 18 335
2014 Non-Aboriginal 33 33 19 8 5 0 1 67 13 8904
2011 Aboriginal 33 32 20 7 7 0 1 66 14 336
2011 Non-Aboriginal 34 35 18 7 4 0 2 70 12 9648
2008 Aboriginal 31 31 24 9 4 0 0 63 13 276
2008 Non-Aboriginal 30 38 20 7 4 0 1 68 11 8360

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 42 13 11 10 15 0 9 60 28 282
2019 Non-Aboriginal 42 20 10 6 11 2 7 69 20 6899
2017 Aboriginal 28 21 10 4 22 4 11 57 31 272
2017 Non-Aboriginal 33 22 10 7 15 3 9 63 25 6872
2014 Aboriginal 36 17 11 4 19 4 10 61 26 335
2014 Non-Aboriginal 36 23 10 7 13 3 9 66 23 8903
2011 Aboriginal 27 23 11 11 20 3 5 54 34 336
2011 Non-Aboriginal 33 25 10 9 15 2 6 63 26 9658

Mobility and retention

Question 54. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2019 Aboriginal 31 32 37 281
2019 Non-Aboriginal 29 35 36 6911
2018 Aboriginal 32 31 38 254
2018 Non-Aboriginal 29 35 36 5889
2017 Aboriginal 30 33 37 273
2017 Non-Aboriginal 29 35 37 6870
2014 Aboriginal 31 32 38 334
2014 Non-Aboriginal 27 37 36 8900
2011 Aboriginal 32 35 34 336
2011 Non-Aboriginal 29 38 33 9672

Question 55. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2019 Aboriginal 14 30 27 12 10 6 85
2019 Non-Aboriginal 17 30 28 6 13 5 1996
2018 Aboriginal 13 40 24 16 3 3 82
2018 Non-Aboriginal 18 30 35 6 6 5 1713
2017 Aboriginal 14 27 35 11 6 6 81
2017 Non-Aboriginal 16 25 38 9 6 6 2009
2014 Aboriginal 9 31 36 13 9999 11 105
2014 Non-Aboriginal 13 38 32 8 9999 8 2490
2011 Aboriginal 11 48 31 3 9999 7 106
2011 Non-Aboriginal 17 42 28 7 9999 6 2855
Top of Page

Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 32 31 14 10 12 0 0 63 23 282
2019 Non-Aboriginal 32 39 13 9 7 0 0 71 16 6849
2018 Aboriginal 30 33 15 11 10 0 0 64 21 253
2018 Non-Aboriginal 30 42 13 9 6 0 0 71 16 5860
2017 Aboriginal 25 36 14 10 14 0 0 62 24 274
2017 Non-Aboriginal 26 39 14 11 9 1 0 65 20 6866
2014 Aboriginal 24 36 14 10 15 1 0 61 25 335
2014 Non-Aboriginal 27 38 15 10 8 1 0 66 19 8898
2011 Aboriginal 25 39 16 9 11 1 0 65 20 335
2011 Non-Aboriginal 27 41 15 10 7 1 0 68 17 9665
2008 Aboriginal 34 36 13 7 9 0 0 70 16 276
2008 Non-Aboriginal 35 39 13 7 5 1 0 74 12 8352

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 21 34 18 15 9 2 0 57 24 282
2019 Non-Aboriginal 18 37 20 15 9 1 0 56 24 6891
2018 Aboriginal 15 31 21 19 13 0 0 46 32 252
2018 Non-Aboriginal 14 37 21 17 12 1 0 50 29 5859
2017 Aboriginal 18 29 19 14 18 1 0 48 32 274
2017 Non-Aboriginal 15 35 20 16 13 1 0 51 29 6865
2014 Aboriginal 18 32 21 14 14 2 0 51 28 334
2014 Non-Aboriginal 17 38 20 12 10 1 0 57 23 8905
2011 Aboriginal 21 37 15 15 10 1 0 59 26 335
2011 Non-Aboriginal 22 41 17 11 8 1 0 64 19 9655

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 22 26 26 18 7 0 0 25 49 282
2019 Non-Aboriginal 15 28 31 16 8 1 1 24 44 6899
2018 Aboriginal 18 29 35 13 4 0 1 17 48 252
2018 Non-Aboriginal 18 31 31 13 5 1 1 19 50 5850
2017 Aboriginal 23 29 29 10 4 2 4 15 54 273
2017 Non-Aboriginal 19 28 32 12 6 1 2 18 49 6849
2014 Aboriginal 19 32 33 12 2 1 1 14 53 334
2014 Non-Aboriginal 19 31 31 12 5 1 2 17 51 8893
2011 Aboriginal 20 31 27 15 4 1 2 20 52 335
2011 Non-Aboriginal 15 29 33 14 6 1 2 21 46 9633
2008 Aboriginal 13 29 34 14 7 1 1 22 43 275
2008 Non-Aboriginal 12 28 35 16 6 1 2 23 41 8347

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 27 22 26 14 9 1 0 24 50 282
2019 Non-Aboriginal 21 25 25 16 11 2 1 27 47 6886
2018 Aboriginal 26 32 22 14 5 0 1 19 58 252
2018 Non-Aboriginal 26 27 25 13 7 1 1 20 55 5834
2017 Aboriginal 26 26 28 9 7 1 3 17 54 274
2017 Non-Aboriginal 25 27 25 12 7 2 2 19 55 6846
2014 Aboriginal 26 28 26 13 4 1 2 18 55 335
2014 Non-Aboriginal 25 28 26 12 6 2 2 18 55 8890
2011 Aboriginal 22 28 23 14 9 2 1 23 53 335
2011 Non-Aboriginal 19 25 27 15 9 2 2 25 46 9641
2008 Aboriginal 17 27 25 17 12 0 2 29 45 276
2008 Non-Aboriginal 18 25 29 16 8 1 2 26 44 8335

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 23 21 30 16 7 2 2 24 45 281
2019 Non-Aboriginal 24 26 24 14 8 2 2 23 52 6891
2018 Aboriginal 28 28 23 12 5 1 3 18 58 251
2018 Non-Aboriginal 27 27 24 11 6 2 2 18 57 5828
2017 Aboriginal 27 26 23 13 6 2 4 19 57 273
2017 Non-Aboriginal 26 26 24 12 6 2 4 19 56 6858
2014 Aboriginal 27 24 25 14 5 1 3 19 54 334
2014 Non-Aboriginal 27 27 25 11 5 2 3 17 57 8883
2011 Aboriginal 25 23 25 15 7 2 4 23 51 335
2011 Non-Aboriginal 20 25 27 16 7 2 4 24 48 9623
2008 Aboriginal 18 23 33 16 8 1 2 24 42 275
2008 Non-Aboriginal 18 25 29 17 7 2 3 25 44 8339

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 8 12 31 31 15 1 2 48 21 279
2019 Non-Aboriginal 10 15 27 27 16 1 3 45 27 6854
2018 Aboriginal 12 15 33 28 8 1 2 37 29 251
2018 Non-Aboriginal 12 16 30 26 12 1 3 39 29 5816
2017 Aboriginal 11 17 26 28 10 2 7 41 31 269
2017 Non-Aboriginal 13 16 27 24 12 2 6 39 32 6822
2014 Aboriginal 16 17 24 25 12 2 4 39 35 334
2014 Non-Aboriginal 16 18 28 22 10 1 4 34 36 8868
2011 Aboriginal 16 14 28 26 12 0 4 39 31 335
2011 Non-Aboriginal 11 16 28 25 13 1 5 41 29 9620
2008 Aboriginal 9 15 28 28 16 1 3 46 25 274
2008 Non-Aboriginal 9 15 29 28 13 1 5 44 25 8329

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 31 21 23 11 11 1 1 23 53 282
2019 Non-Aboriginal 26 24 23 15 10 1 2 25 52 6891
2018 Aboriginal 39 24 21 10 3 0 2 14 65 249
2018 Non-Aboriginal 34 26 22 10 6 1 1 17 61 5847
2017 Aboriginal 39 21 20 12 4 1 3 16 63 273
2017 Non-Aboriginal 34 25 21 10 7 1 3 18 61 6850
2014 Aboriginal 35 27 20 11 5 1 2 16 64 335
2014 Non-Aboriginal 33 27 22 10 5 1 2 16 61 8885
2011 Aboriginal 32 27 21 14 5 1 1 19 60 336
2011 Non-Aboriginal 24 25 26 13 7 1 3 22 52 9640
2008 Aboriginal 25 23 29 13 7 2 1 21 49 276
2008 Non-Aboriginal 19 25 27 17 9 1 3 27 45 8326

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 22 21 27 18 10 2 1 28 44 281
2019 Non-Aboriginal 18 21 26 19 12 3 2 32 41 6864
2018 Aboriginal 27 19 27 15 8 2 2 23 49 251
2018 Non-Aboriginal 22 22 25 18 9 2 2 28 46 5817
2017 Aboriginal 20 18 25 21 10 2 4 33 41 272
2017 Non-Aboriginal 20 20 25 18 10 3 4 30 43 6846
2014 Aboriginal 18 21 25 20 9 1 5 31 42 334
2014 Non-Aboriginal 16 20 27 21 11 2 4 34 38 8885
2011 Aboriginal 20 26 22 20 9 1 2 30 48 334
2011 Non-Aboriginal 15 20 26 20 12 3 5 34 38 9615
2008 Aboriginal 25 29 22 13 8 1 2 22 56 276
2008 Non-Aboriginal 22 25 25 15 8 2 3 25 49 8343

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 28 25 24 12 8 1 1 21 54 280
2019 Non-Aboriginal 22 25 27 14 9 2 2 23 49 6881
2018 Aboriginal 31 25 26 10 7 0 1 17 57 252
2018 Non-Aboriginal 26 26 27 11 6 2 2 17 55 5839
2017 Aboriginal 28 24 29 9 4 2 5 14 55 274
2017 Non-Aboriginal 25 25 28 11 6 2 3 18 53 6848
2014 Aboriginal 28 22 29 14 2 2 3 17 52 334
2014 Non-Aboriginal 25 26 28 11 5 2 3 17 53 8886

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 31 23 30 11 4 0 1 16 54 282
2019 Non-Aboriginal 23 26 30 13 7 1 1 21 49 6904

Question 40. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 8 25 16 25 24 2 1 33 50 281
2019 Non-Aboriginal 8 23 20 25 21 2 0 32 48 6864

Respectful workplace

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 30 22 8 19 20 1 0 53 39 282
2019 Non-Aboriginal 35 29 11 13 11 0 0 64 24 6884
2018 Aboriginal 22 26 16 17 19 0 0 48 36 251
2018 Non-Aboriginal 28 30 12 15 14 1 0 59 29 5836
2017 Aboriginal 23 24 14 15 24 1 0 47 39 274
2017 Non-Aboriginal 29 29 12 15 14 1 1 58 30 6864
2014 Aboriginal 29 26 13 15 16 1 0 55 31 335
2014 Non-Aboriginal 34 30 11 13 12 1 0 64 25 8899

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 31 31 13 14 11 1 0 62 25 282
2019 Non-Aboriginal 37 36 11 10 6 0 0 73 17 6886
2018 Aboriginal 27 37 13 14 9 0 0 64 23 253
2018 Non-Aboriginal 31 39 13 11 7 0 0 70 17 5833
2017 Aboriginal 22 35 14 14 15 0 0 57 29 272
2017 Non-Aboriginal 26 40 13 13 7 0 0 67 20 6872
2014 Aboriginal 27 37 13 13 10 0 0 63 23 334
2014 Non-Aboriginal 30 43 12 10 6 0 0 72 16 8893

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 26 33 14 13 12 1 0 60 25 280
2019 Non-Aboriginal 32 38 16 7 5 1 0 72 12 6896
2018 Aboriginal 18 40 22 10 9 0 0 58 20 252
2018 Non-Aboriginal 26 42 18 8 5 1 0 68 13 5839

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 25 28 16 15 14 1 0 54 30 278
2019 Non-Aboriginal 24 36 18 12 9 2 0 61 20 6859
2018 Aboriginal 20 29 22 17 9 2 0 50 27 249
2018 Non-Aboriginal 23 39 19 10 7 2 0 63 18 5858
2017 Aboriginal 20 31 16 15 16 2 0 52 31 273
2017 Non-Aboriginal 22 38 19 10 8 2 0 61 19 6872
2014 Aboriginal 24 34 17 12 11 3 0 60 23 335
2014 Non-Aboriginal 28 36 17 9 7 3 0 65 16 8902
2011 Aboriginal 19 31 18 15 15 1 0 51 30 335
2011 Non-Aboriginal 22 37 18 10 10 3 0 61 20 9642

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 28 31 20 9 12 0 0 59 20 279
2019 Non-Aboriginal 29 34 19 7 6 4 1 66 14 6880
2018 Aboriginal 23 30 23 12 10 2 0 54 22 250
2018 Non-Aboriginal 26 35 22 7 6 3 1 64 13 5860
2017 Aboriginal 24 28 20 7 16 3 1 55 24 274
2017 Non-Aboriginal 23 33 22 7 8 5 1 59 17 6867
2014 Aboriginal 26 32 19 9 9 5 0 61 19 335
2014 Non-Aboriginal 31 33 18 6 6 5 1 69 12 8894

Question 50. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 30 28 14 13 15 0 0 58 28 282
2019 Non-Aboriginal 32 36 14 10 8 0 0 68 18 6896
2018 Aboriginal 21 32 17 14 16 0 0 53 30 250
2018 Non-Aboriginal 25 37 17 11 9 0 0 62 21 5846
2017 Aboriginal 19 31 16 13 20 0 0 51 33 273
2017 Non-Aboriginal 24 37 15 12 12 0 0 61 24 6876
2014 Aboriginal 27 30 15 11 15 1 0 57 27 334
2014 Non-Aboriginal 28 36 14 11 10 0 0 65 21 8900
2011 Aboriginal 25 33 18 9 15 0 0 58 24 335
2011 Non-Aboriginal 27 39 15 10 9 0 0 66 19 9619
2008 Aboriginal 22 33 14 14 15 0 0 56 30 276
2008 Non-Aboriginal 26 38 14 11 10 0 0 64 21 8365

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 18 22 20 18 18 3 2 42 37 279
2019 Non-Aboriginal 22 28 17 14 13 3 2 53 29 6883
2018 Aboriginal 12 26 23 17 19 2 1 39 37 254
2018 Non-Aboriginal 14 31 20 15 16 3 2 47 32 5849
2017 Aboriginal 15 22 20 17 21 3 1 39 40 274
2017 Non-Aboriginal 17 28 18 15 16 3 3 48 34 6871
2014 Aboriginal 20 26 19 17 15 2 1 47 33 335
2014 Non-Aboriginal 23 30 17 13 12 3 2 56 26 8902

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 25 28 15 15 15 1 1 54 30 282
2019 Non-Aboriginal 24 36 16 12 9 2 1 62 22 6880
2018 Aboriginal 24 29 18 17 11 1 0 53 28 253
2018 Non-Aboriginal 21 40 16 12 9 1 1 62 21 5867
2017 Aboriginal 26 33 14 11 13 3 0 61 25 273
2017 Non-Aboriginal 26 39 14 10 8 2 1 67 19 6860
2014 Aboriginal 27 38 11 14 8 2 1 67 22 335
2014 Non-Aboriginal 29 38 13 10 7 3 1 69 18 8900
2011 Aboriginal 31 33 12 10 10 2 1 66 22 334
2011 Non-Aboriginal 29 36 13 10 8 3 1 68 18 9634
2008 Aboriginal 29 29 13 14 13 1 1 60 27 276
2008 Non-Aboriginal 27 37 14 10 7 3 1 67 18 8357

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 21 30 20 15 14 1 0 51 29 280
2019 Non-Aboriginal 20 35 21 12 10 1 0 56 23 6876
2018 Aboriginal 15 28 26 17 14 0 0 43 31 250
2018 Non-Aboriginal 17 35 23 13 12 1 0 52 25 5857

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 13 21 12 21 27 4 2 36 51 282
2019 Non-Aboriginal 16 23 17 16 21 6 2 41 40 6891
2018 Aboriginal 12 17 16 23 30 2 0 30 54 253
2018 Non-Aboriginal 12 23 19 17 23 5 1 37 43 5864
2017 Aboriginal 13 13 14 24 31 3 2 27 58 274
2017 Non-Aboriginal 13 22 16 19 22 6 2 38 44 6862
2014 Aboriginal 14 17 15 21 27 5 2 33 51 335
2014 Non-Aboriginal 12 23 16 18 23 7 2 38 44 8902
2011 Aboriginal 12 19 13 22 28 4 1 33 53 336
2011 Non-Aboriginal 12 22 16 18 21 8 2 38 43 9650

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 18 46 5 19 12 0 0 64 31 282
2019 Non-Aboriginal 25 43 6 17 8 0 0 68 25 6908
2017 Aboriginal 16 38 8 21 17 0 0 54 38 274
2017 Non-Aboriginal 18 44 8 19 12 0 0 62 31 6879
2014 Aboriginal 15 41 11 19 13 1 0 57 32 335
2014 Non-Aboriginal 18 45 7 18 10 0 0 64 29 8900
2011 Aboriginal 17 45 5 21 13 0 0 62 34 336
2011 Non-Aboriginal 19 46 6 19 10 0 0 65 29 9663
2008 Aboriginal 18 44 6 18 14 0 0 62 32 276
2008 Non-Aboriginal 21 48 7 16 8 0 0 68 25 8357

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 28 32 8 15 16 0 0 61 31 282
2019 Non-Aboriginal 31 34 9 16 10 0 0 66 26 6890
2017 Aboriginal 17 33 14 14 22 0 0 50 36 274
2017 Non-Aboriginal 26 33 9 18 14 0 0 60 32 6873
2014 Aboriginal 20 32 11 16 19 0 0 53 36 335
2014 Non-Aboriginal 27 34 9 16 14 0 0 61 30 8895
2011 Aboriginal 22 31 10 15 21 0 0 53 36 335
2011 Non-Aboriginal 27 35 10 15 13 0 0 63 28 9625

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 30 32 11 12 14 0 0 63 26 280
2019 Non-Aboriginal 32 36 11 13 7 0 0 69 20 6855
2017 Aboriginal 22 35 11 17 15 0 0 57 32 269
2017 Non-Aboriginal 28 38 11 14 9 0 0 66 23 6858
2014 Aboriginal 25 38 9 16 12 0 0 63 28 334
2014 Non-Aboriginal 28 38 12 13 8 0 0 67 21 8894

Use of official languages

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 67 19 6 3 4 0 2 87 7 279
2019 Non-Aboriginal 64 20 6 6 3 0 1 86 9 6884
2017 Aboriginal 58 22 9 6 4 0 1 81 10 274
2017 Non-Aboriginal 62 20 6 6 4 0 1 84 10 6880
2014 Aboriginal 62 15 7 7 5 0 2 80 13 335
2014 Non-Aboriginal 61 21 7 6 4 0 1 83 10 8898
2011 Aboriginal 68 14 6 7 3 0 2 84 9 336
2011 Non-Aboriginal 65 19 5 6 3 0 1 86 9 9658
2008 Aboriginal 66 18 7 5 2 0 1 85 7 276
2008 Non-Aboriginal 66 18 5 5 3 0 1 86 9 8352

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 67 12 9 2 5 0 4 83 8 282
2019 Non-Aboriginal 67 15 7 4 3 0 4 86 7 6899
2017 Aboriginal 60 13 10 5 5 1 5 78 11 274
2017 Non-Aboriginal 64 15 8 4 3 1 6 85 7 6877
2014 Aboriginal 63 12 6 5 8 0 5 80 13 335
2014 Non-Aboriginal 67 15 6 3 3 0 5 87 7 8900
2011 Aboriginal 62 14 9 4 5 1 6 81 9 336
2011 Non-Aboriginal 65 15 7 4 3 1 5 85 8 9637
2008 Aboriginal 61 9 8 5 3 1 12 81 10 276
2008 Non-Aboriginal 62 12 6 4 4 1 10 84 9 8367

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 73 9 8 1 5 0 4 86 6 278
2019 Non-Aboriginal 75 12 5 2 2 0 3 91 4 6868
2017 Aboriginal 69 11 7 2 6 0 5 84 9 273
2017 Non-Aboriginal 72 14 5 2 3 1 3 90 5 6872
2014 Aboriginal 71 9 7 3 4 0 5 85 8 335
2014 Non-Aboriginal 73 13 5 2 2 0 4 90 4 8897
2011 Aboriginal 70 10 7 1 7 0 5 85 8 336
2011 Non-Aboriginal 72 12 6 2 3 1 4 89 5 9640
2008 Aboriginal 71 6 6 3 4 3 7 86 8 276
2008 Non-Aboriginal 74 9 4 2 3 1 7 90 6 8360

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 40 15 8 7 8 16 4 70 20 282
2019 Non-Aboriginal 37 20 12 7 7 14 3 69 17 6911

Collective agreements and terms and conditions of employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 46 39 7 2 3 0 2 87 5 279
2019 Non-Aboriginal 36 46 8 5 2 1 2 84 7 6878

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 37 28 9 10 11 3 2 69 22 278
2019 Non-Aboriginal 42 32 10 6 5 3 2 77 12 6882

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Aboriginal 28 72 280
2019 Non-Aboriginal 19 81 6898
2018 Aboriginal 32 68 254
2018 Non-Aboriginal 22 78 5884

Question 59a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Aboriginal 56 44 74
2019 Non-Aboriginal 57 43 1251
2018 Aboriginal 51 49 80
2018 Non-Aboriginal 54 46 1240

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Aboriginal 70 30 74
2019 Non-Aboriginal 64 36 1251
2018 Aboriginal 70 30 80
2018 Non-Aboriginal 67 33 1240

Question 59c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Aboriginal 10 90 74
2019 Non-Aboriginal 8 92 1251
2018 Aboriginal 13 87 80
2018 Non-Aboriginal 8 92 1240

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Aboriginal 10 90 74
2019 Non-Aboriginal 4 96 1251
2018 Aboriginal 9 91 80
2018 Non-Aboriginal 5 95 1240

Question 59e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Aboriginal 6 94 80
2018 Non-Aboriginal 3 97 1240

Question 59f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Aboriginal 18 82 74
2019 Non-Aboriginal 17 83 1251
2018 Aboriginal 22 78 80
2018 Non-Aboriginal 19 81 1240

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Aboriginal 40 60 73
2019 Non-Aboriginal 41 59 1240
2018 Aboriginal 49 51 81
2018 Non-Aboriginal 41 59 1240

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Aboriginal 40 60 73
2019 Non-Aboriginal 37 63 1240
2018 Aboriginal 36 64 81
2018 Non-Aboriginal 39 61 1240

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Aboriginal 67 33 73
2019 Non-Aboriginal 52 48 1240
2018 Aboriginal 54 46 81
2018 Non-Aboriginal 50 50 1240

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Aboriginal 45 55 73
2019 Non-Aboriginal 43 57 1240
2018 Aboriginal 44 56 81
2018 Non-Aboriginal 42 58 1240

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Aboriginal 42 58 73
2019 Non-Aboriginal 34 66 1240
2018 Aboriginal 39 61 81
2018 Non-Aboriginal 35 65 1240

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Aboriginal 54 46 73
2019 Non-Aboriginal 54 46 1240
2018 Aboriginal 60 40 81
2018 Non-Aboriginal 55 45 1240

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Aboriginal 46 54 73
2019 Non-Aboriginal 41 59 1240
2018 Aboriginal 43 57 81
2018 Non-Aboriginal 41 59 1240

Question 60i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Aboriginal 16 84 73
2019 Non-Aboriginal 11 89 1240
2018 Aboriginal 13 87 81
2018 Non-Aboriginal 11 89 1240

Question 60j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Aboriginal 15 85 73
2019 Non-Aboriginal 13 87 1240
2018 Aboriginal 21 79 81
2018 Non-Aboriginal 11 89 1240

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Aboriginal 68 32 73
2019 Non-Aboriginal 58 42 1240
2018 Aboriginal 63 37 81
2018 Non-Aboriginal 56 44 1240

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Aboriginal 23 77 73
2019 Non-Aboriginal 30 70 1240
2018 Aboriginal 34 66 81
2018 Non-Aboriginal 29 71 1240

Question 60m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Aboriginal 13 87 73
2019 Non-Aboriginal 17 83 1240
2018 Aboriginal 16 84 81
2018 Non-Aboriginal 15 85 1240

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Aboriginal 51 49 73
2019 Non-Aboriginal 49 51 1232
2018 Aboriginal 50 50 81
2018 Non-Aboriginal 51 49 1245

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Aboriginal 26 74 73
2019 Non-Aboriginal 29 71 1232
2018 Aboriginal 31 69 81
2018 Non-Aboriginal 27 73 1245

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Aboriginal 12 88 73
2019 Non-Aboriginal 6 94 1232
2018 Aboriginal 7 93 81
2018 Non-Aboriginal 7 93 1245

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Aboriginal 33 67 73
2019 Non-Aboriginal 24 76 1232
2018 Aboriginal 26 74 81
2018 Non-Aboriginal 23 77 1245

Question 61e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Aboriginal 17 83 73
2019 Non-Aboriginal 8 92 1232

Question 61f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Aboriginal 15 85 73
2019 Non-Aboriginal 11 89 1232
2018 Aboriginal 13 87 81
2018 Non-Aboriginal 12 88 1245

Question 61g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Aboriginal 12 88 73
2019 Non-Aboriginal 15 85 1232
2018 Aboriginal 8 92 81
2018 Non-Aboriginal 15 85 1245

Question 61h. What action(s) did you take to address the harassment you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Aboriginal 15 85 73
2019 Non-Aboriginal 12 88 1232
2018 Aboriginal 12 88 81
2018 Non-Aboriginal 11 89 1245

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Aboriginal 21 79 73
2019 Non-Aboriginal 28 72 1232
2018 Aboriginal 29 71 81
2018 Non-Aboriginal 27 73 1245

Question 62a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Aboriginal 11 89 62
2019 Non-Aboriginal 10 90 1098
2018 Aboriginal 10 90 71
2018 Non-Aboriginal 9 91 1097

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Aboriginal 15 85 62
2019 Non-Aboriginal 17 83 1098
2018 Aboriginal 20 80 71
2018 Non-Aboriginal 14 86 1097

Question 62c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Aboriginal 12 88 71
2018 Non-Aboriginal 9 91 1097

Question 62d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Aboriginal 7 93 71
2018 Non-Aboriginal 6 94 1097

Question 62e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Aboriginal 9 91 62
2019 Non-Aboriginal 8 92 1098
2018 Aboriginal 9 91 71
2018 Non-Aboriginal 8 92 1097

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Aboriginal 11 89 62
2019 Non-Aboriginal 8 92 1098

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Aboriginal 9 91 71
2018 Non-Aboriginal 7 93 1097

Question 62h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Aboriginal 9 91 62
2019 Non-Aboriginal 11 89 1098
2018 Aboriginal 15 85 71
2018 Non-Aboriginal 11 89 1097

Question 62i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Aboriginal 13 87 71
2018 Non-Aboriginal 8 92 1097

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Aboriginal 35 65 62
2019 Non-Aboriginal 37 63 1098
2018 Aboriginal 39 61 71
2018 Non-Aboriginal 37 63 1097

Question 62k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Aboriginal 9 91 62
2019 Non-Aboriginal 10 90 1098
2018 Aboriginal 7 93 71
2018 Non-Aboriginal 10 90 1097

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Aboriginal 55 45 62
2019 Non-Aboriginal 53 47 1098
2018 Aboriginal 48 52 71
2018 Non-Aboriginal 49 51 1097

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Aboriginal 57 43 62
2019 Non-Aboriginal 63 37 1098
2018 Aboriginal 60 40 71
2018 Non-Aboriginal 64 36 1097

Question 62o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Aboriginal 7 93 71
2018 Non-Aboriginal 4 96 1097

Question 62p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Aboriginal 13 87 62
2019 Non-Aboriginal 14 86 1098
2018 Aboriginal 10 90 71
2018 Non-Aboriginal 12 88 1097

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Aboriginal 35 65 280
2019 Non-Aboriginal 25 75 6886

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 14 10 19 17 24 10 5 29 49 282
2019 Non-Aboriginal 12 16 21 11 16 18 6 37 36 6901
2018 Aboriginal 8 14 25 16 25 10 2 25 46 254
2018 Non-Aboriginal 10 17 24 13 17 15 4 33 37 5869
2017 Aboriginal 10 15 20 14 22 15 4 31 45 274
2017 Non-Aboriginal 10 16 22 11 17 19 6 34 36 6880
2014 Aboriginal 10 14 22 11 21 19 4 31 42 334
2014 Non-Aboriginal 11 16 23 10 13 22 6 37 31 8897

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 19 24 19 14 18 4 1 45 34 282
2019 Non-Aboriginal 21 27 20 11 12 7 1 53 25 6897
2018 Aboriginal 14 21 23 19 20 3 0 36 40 254
2018 Non-Aboriginal 16 28 22 13 14 6 1 47 29 5870
2017 Aboriginal 17 21 19 14 21 7 1 41 38 274
2017 Non-Aboriginal 15 27 22 12 14 8 1 46 29 6869
2014 Aboriginal 14 22 24 11 20 9 1 40 34 335
2014 Non-Aboriginal 16 26 23 11 11 12 1 49 25 8896
2011 Aboriginal 18 31 21 13 13 4 0 51 27 336
2011 Non-Aboriginal 22 36 19 10 7 5 0 62 18 9655

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Aboriginal 25 75 282
2019 Non-Aboriginal 11 89 6896
2018 Aboriginal 26 74 252
2018 Non-Aboriginal 13 87 5870

Question 67a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Aboriginal 46 54 65
2019 Non-Aboriginal 38 62 754
2018 Aboriginal 30 70 65
2018 Non-Aboriginal 36 64 761

Question 67b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Aboriginal 82 18 65
2019 Non-Aboriginal 77 23 754
2018 Aboriginal 79 21 65
2018 Non-Aboriginal 79 21 761

Question 67c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Aboriginal 8 92 65
2019 Non-Aboriginal 3 97 754

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Aboriginal 8 92 65
2019 Non-Aboriginal 3 97 754

Question 67e. From whom did you experience discrimination on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Aboriginal 13 87 65
2019 Non-Aboriginal 5 95 754
2018 Aboriginal 11 89 65
2018 Non-Aboriginal 4 96 761

Question 67f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Aboriginal 12 88 65
2019 Non-Aboriginal 15 85 754
2018 Aboriginal 21 79 65
2018 Non-Aboriginal 14 86 761

Question 68a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Aboriginal 23 77 63
2019 Non-Aboriginal 23 77 740
2018 Aboriginal 26 74 65
2018 Non-Aboriginal 26 74 757

Question 68b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Aboriginal 15 85 63
2019 Non-Aboriginal 19 81 740
2018 Aboriginal 19 81 65
2018 Non-Aboriginal 18 82 757

Question 68c. Please indicate the type of discrimination you experienced. Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Aboriginal 14 86 63
2019 Non-Aboriginal 16 84 740
2018 Aboriginal 10 90 65
2018 Non-Aboriginal 18 82 757

Question 68e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Aboriginal 22 78 63
2019 Non-Aboriginal 26 74 740
2018 Aboriginal 18 82 65
2018 Non-Aboriginal 20 80 757

Question 68f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Aboriginal 37 63 63
2019 Non-Aboriginal 35 65 740
2018 Aboriginal 37 63 65
2018 Non-Aboriginal 37 63 757

Question 68g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Aboriginal 8 92 65
2018 Non-Aboriginal 4 96 757

Question 68i. Please indicate the type of discrimination you experienced. Marital status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Aboriginal 18 82 63
2019 Non-Aboriginal 12 88 740
2018 Aboriginal 16 84 65
2018 Non-Aboriginal 10 90 757

Question 68j. Please indicate the type of discrimination you experienced. Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Aboriginal 27 73 63
2019 Non-Aboriginal 25 75 740
2018 Aboriginal 23 77 65
2018 Non-Aboriginal 24 76 757

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Aboriginal 0 100 63
2019 Non-Aboriginal 2 98 740

Question 68l. Please indicate the type of discrimination you experienced. Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Aboriginal 25 75 63
2019 Non-Aboriginal 22 78 740
2018 Aboriginal 30 70 65
2018 Non-Aboriginal 19 81 757

Question 68n. Please indicate the type of discrimination you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Aboriginal 19 81 63
2019 Non-Aboriginal 15 85 740
2018 Aboriginal 13 87 65
2018 Non-Aboriginal 15 85 757

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Aboriginal 34 66 63
2019 Non-Aboriginal 30 70 736
2018 Aboriginal 39 61 65
2018 Non-Aboriginal 31 69 760

Question 69b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Aboriginal 19 81 63
2019 Non-Aboriginal 16 84 736
2018 Aboriginal 20 80 65
2018 Non-Aboriginal 16 84 760

Question 69c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Aboriginal 10 90 63
2019 Non-Aboriginal 3 97 736

Question 69d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Aboriginal 23 77 63
2019 Non-Aboriginal 20 80 736
2018 Aboriginal 25 75 65
2018 Non-Aboriginal 21 79 760

Question 69e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Aboriginal 8 92 63
2019 Non-Aboriginal 5 95 736

Question 69f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Aboriginal 11 89 63
2019 Non-Aboriginal 11 89 736
2018 Aboriginal 9 91 65
2018 Non-Aboriginal 10 90 760

Question 69h. What action(s) did you take to address the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Aboriginal 8 92 65
2018 Non-Aboriginal 8 92 760

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Aboriginal 50 50 63
2019 Non-Aboriginal 46 54 736
2018 Aboriginal 46 54 65
2018 Non-Aboriginal 48 52 760

Question 70b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Aboriginal 17 83 53
2019 Non-Aboriginal 11 89 602
2018 Aboriginal 14 86 59
2018 Non-Aboriginal 10 90 684

Question 70d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Aboriginal 8 92 59
2018 Non-Aboriginal 2 98 684

Question 70f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Aboriginal 0 100 59
2018 Non-Aboriginal 2 98 684

Question 70g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Aboriginal 9 91 53
2019 Non-Aboriginal 6 94 602

Question 70h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Aboriginal 8 92 59
2018 Non-Aboriginal 10 90 684

Question 70i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Aboriginal 11 89 59
2018 Non-Aboriginal 8 92 684

Question 70j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Aboriginal 35 65 53
2019 Non-Aboriginal 31 69 602
2018 Aboriginal 25 75 59
2018 Non-Aboriginal 30 70 684

Question 70l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Aboriginal 58 42 53
2019 Non-Aboriginal 47 53 602
2018 Aboriginal 41 59 59
2018 Non-Aboriginal 45 55 684

Question 70n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Aboriginal 67 33 53
2019 Non-Aboriginal 66 34 602
2018 Aboriginal 58 42 59
2018 Non-Aboriginal 69 31 684

Question 70o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Aboriginal 11 89 59
2018 Non-Aboriginal 4 96 684

Question 70p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Aboriginal 11 89 53
2019 Non-Aboriginal 10 90 602
2018 Aboriginal 10 90 59
2018 Non-Aboriginal 14 86 684

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Aboriginal 25 75 279
2019 Non-Aboriginal 15 85 6885

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 16 14 25 10 17 14 3 36 33 282
2019 Non-Aboriginal 14 17 24 6 10 22 6 44 22 6887
2018 Aboriginal 11 15 30 11 16 16 1 31 32 250
2018 Non-Aboriginal 12 18 29 7 10 20 4 39 23 5864
2017 Aboriginal 11 15 24 7 16 22 4 35 32 274
2017 Non-Aboriginal 12 17 26 6 9 24 6 42 21 6881
2014 Aboriginal 12 13 27 8 12 24 4 35 28 335
2014 Non-Aboriginal 12 17 25 6 7 27 6 43 19 8898

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 24 24 21 10 16 4 1 50 27 281
2019 Non-Aboriginal 24 27 22 7 9 10 1 58 17 6880
2018 Aboriginal 17 25 25 11 17 5 0 44 29 250
2018 Non-Aboriginal 18 28 26 9 10 9 1 51 21 5858
2017 Aboriginal 20 20 25 9 15 10 1 45 27 274
2017 Non-Aboriginal 19 28 24 7 9 12 2 54 18 6863
2014 Aboriginal 19 22 24 10 11 13 1 47 24 335
2014 Non-Aboriginal 19 27 23 7 7 16 2 55 17 8892
2011 Aboriginal 22 31 21 11 8 7 1 57 21 336
2011 Non-Aboriginal 27 37 17 7 5 7 0 69 12 9632

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Aboriginal 26 74 281
2019 Non-Aboriginal 20 80 6903
2017 Aboriginal 30 70 274
2017 Non-Aboriginal 23 77 6868
2014 Aboriginal 26 74 335
2014 Non-Aboriginal 18 82 8878

Question 80. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Aboriginal 76 24 69
2019 Non-Aboriginal 80 20 1339
2017 Aboriginal 74 26 82
2017 Non-Aboriginal 76 24 1550
2014 Aboriginal 77 23 87
2014 Non-Aboriginal 76 24 1602

Question 81. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 47 21 6 15 12 0 0 68 27 53
2019 Non-Aboriginal 40 35 7 10 8 0 0 75 18 1069
2017 Aboriginal 38 41 3 10 8 0 0 79 18 61
2017 Non-Aboriginal 40 35 6 11 7 1 0 76 18 1181
2014 Aboriginal 37 32 8 12 11 0 0 69 23 67
2014 Non-Aboriginal 40 35 7 10 7 0 0 75 18 1220
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 30. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 46 21 13 8 11 1 0 68 19 282
2019 Non-Aboriginal 48 25 13 6 7 2 0 74 13 6902
2018 Aboriginal 41 22 13 10 13 0 0 63 23 249
2018 Non-Aboriginal 40 30 13 7 9 1 0 71 16 5807
2017 Aboriginal 37 26 16 7 13 1 0 63 21 271
2017 Non-Aboriginal 40 28 14 7 10 2 0 69 17 6869

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 28 38 14 15 5 0 0 66 21 43
2019 Non-Aboriginal 20 46 13 15 6 0 1 66 21 1305

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 24 39 17 10 10 0 0 63 20 279
2019 Non-Aboriginal 25 41 16 10 6 1 0 67 17 6880
2018 Aboriginal 20 40 17 14 9 0 0 60 23 252
2018 Non-Aboriginal 22 41 18 10 7 1 0 64 18 5866
2017 Aboriginal 17 36 16 14 15 2 0 54 29 273
2017 Non-Aboriginal 19 41 18 11 9 2 0 61 21 6872

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 14 24 19 19 25 0 0 37 44 282
2019 Non-Aboriginal 16 30 18 18 16 1 0 47 35 6901
2018 Aboriginal 9 24 15 26 26 0 0 33 52 249
2018 Non-Aboriginal 13 29 18 19 19 1 0 43 39 5873
2017 Aboriginal 10 21 20 24 23 2 0 31 48 273
2017 Non-Aboriginal 9 29 18 20 21 2 0 39 43 6869

Work-related stress

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 26 22 18 15 18 0 1 49 33 282
2019 Non-Aboriginal 25 26 19 12 17 0 1 51 29 6903
2018 Aboriginal 22 22 20 14 21 0 0 44 36 253
2018 Non-Aboriginal 24 26 21 12 16 0 1 51 28 5866
2017 Aboriginal 23 22 23 13 17 1 1 46 31 272
2017 Non-Aboriginal 25 27 20 12 14 0 2 53 27 6858

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 24 24 25 17 9 0 1 49 26 282
2019 Non-Aboriginal 22 28 24 14 12 0 1 50 26 6894
2018 Aboriginal 21 23 23 20 14 0 0 43 34 250
2018 Non-Aboriginal 17 27 26 17 13 0 0 44 29 5864
2017 Aboriginal 20 24 23 14 17 0 2 45 32 273
2017 Non-Aboriginal 18 26 25 16 14 0 1 44 30 6869

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 36 30 18 8 5 0 2 68 14 280
2019 Non-Aboriginal 30 29 20 11 7 0 2 61 19 6851
2018 Aboriginal 27 27 24 11 10 0 0 55 21 246
2018 Non-Aboriginal 24 29 22 12 9 0 3 55 22 5810
2017 Aboriginal 32 23 17 11 13 1 3 57 25 273
2017 Non-Aboriginal 25 27 21 12 9 1 4 55 23 6848

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 14 15 22 19 29 0 2 29 49 279
2019 Non-Aboriginal 17 20 20 18 25 0 1 37 43 6880
2018 Aboriginal 13 15 20 18 34 0 0 28 52 253
2018 Non-Aboriginal 12 17 22 20 28 0 1 29 48 5850
2017 Aboriginal 10 17 15 20 36 1 1 28 57 274
2017 Non-Aboriginal 12 16 20 21 29 1 1 28 51 6858

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 43 21 13 12 8 0 4 66 20 280
2019 Non-Aboriginal 45 24 14 7 6 0 4 72 14 6872
2018 Aboriginal 37 23 18 9 7 0 5 64 17 251
2018 Non-Aboriginal 40 25 16 7 6 0 6 69 15 5848
2017 Aboriginal 32 26 15 11 7 0 10 64 20 273
2017 Non-Aboriginal 38 23 16 7 6 1 8 68 14 6855

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 23 21 28 14 14 0 1 44 28 279
2019 Non-Aboriginal 26 26 21 11 15 0 1 52 26 6892
2018 Aboriginal 15 22 28 16 20 0 0 36 36 251
2018 Non-Aboriginal 21 24 22 14 16 0 1 46 31 5847
2017 Aboriginal 17 24 23 17 18 0 0 41 36 272
2017 Non-Aboriginal 20 26 24 15 14 0 1 47 29 6834

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 24 24 25 13 12 0 2 49 25 282
2019 Non-Aboriginal 23 32 23 12 10 1 1 56 21 6875
2018 Aboriginal 16 32 25 13 14 0 0 48 27 253
2018 Non-Aboriginal 17 31 26 15 10 1 1 49 25 5856
2017 Aboriginal 16 23 27 16 16 0 2 40 33 273
2017 Non-Aboriginal 18 28 24 16 11 1 1 47 28 6834

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 17 25 23 21 12 0 2 42 34 281
2019 Non-Aboriginal 20 28 23 16 12 1 1 49 28 6878
2018 Aboriginal 14 25 27 15 18 0 0 40 33 251
2018 Non-Aboriginal 15 27 26 18 13 0 1 42 32 5857
2017 Aboriginal 14 21 27 18 18 0 1 36 37 273
2017 Non-Aboriginal 16 26 24 18 14 1 1 42 34 6833

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 22 24 23 17 13 0 1 47 30 279
2019 Non-Aboriginal 25 28 21 14 11 0 1 53 25 6872
2018 Aboriginal 18 29 25 13 14 0 0 47 27 251
2018 Non-Aboriginal 20 27 24 16 13 0 1 47 29 5851
2017 Aboriginal 21 27 22 13 16 0 0 48 30 273
2017 Non-Aboriginal 21 27 22 16 13 1 1 48 29 6842

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 32 19 17 14 16 0 1 52 31 280
2019 Non-Aboriginal 32 26 17 12 12 0 1 58 25 6859

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 26 26 23 16 8 0 0 52 24 282
2019 Non-Aboriginal 27 29 21 13 10 0 1 56 23 6847
2018 Aboriginal 21 27 24 14 14 0 0 48 28 251
2018 Non-Aboriginal 22 29 23 15 11 0 1 51 26 5829
2017 Aboriginal 22 24 25 13 15 1 0 46 28 273
2017 Non-Aboriginal 23 28 22 14 10 1 2 53 25 6826

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 39 24 15 9 11 0 1 64 20 280
2019 Non-Aboriginal 43 25 15 8 7 0 1 69 16 6844
2018 Aboriginal 34 29 20 9 8 0 0 63 17 252
2018 Non-Aboriginal 42 26 16 8 7 0 1 69 15 5823
2017 Aboriginal 35 25 20 11 8 0 1 60 19 274
2017 Non-Aboriginal 42 26 16 8 5 0 2 70 14 6873

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 56 18 5 5 8 1 6 80 14 278
2019 Non-Aboriginal 63 14 7 4 5 1 6 83 9 6862
2018 Aboriginal 52 21 10 7 7 1 2 75 15 252
2018 Non-Aboriginal 57 18 10 5 6 1 4 79 11 5831

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 48 17 12 9 12 0 2 66 22 282
2019 Non-Aboriginal 60 16 9 5 7 1 2 79 13 6882
2018 Aboriginal 49 21 12 7 9 1 0 71 17 252
2018 Non-Aboriginal 54 18 11 6 8 1 3 75 14 5849
2017 Aboriginal 48 20 12 8 9 1 1 70 18 274
2017 Non-Aboriginal 58 18 9 6 6 1 3 78 12 6861

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 40 30 16 7 6 0 1 71 13 282
2019 Non-Aboriginal 48 29 12 5 4 0 1 78 9 6869
2018 Aboriginal 36 35 17 9 4 0 0 70 13 249
2018 Non-Aboriginal 44 32 14 6 4 0 1 76 10 5856
2017 Aboriginal 41 26 17 7 7 0 2 67 15 274
2017 Non-Aboriginal 45 31 13 6 3 0 1 78 10 6869

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 43 22 11 10 13 0 1 66 23 279
2019 Non-Aboriginal 51 21 12 7 8 0 1 73 15 6839
2018 Aboriginal 35 22 17 14 11 0 0 57 25 249
2018 Non-Aboriginal 41 24 15 10 9 0 1 66 19 5834
2017 Aboriginal 39 21 13 11 14 0 1 61 26 274
2017 Non-Aboriginal 46 23 12 9 7 1 2 71 17 6864

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 56 9 5 2 3 0 26 87 6 279
2019 Non-Aboriginal 55 10 6 2 2 0 25 88 5 6816
2018 Aboriginal 47 12 6 5 1 0 29 83 8 246
2018 Non-Aboriginal 49 12 6 2 2 0 29 86 5 5804
2017 Aboriginal 44 13 7 3 2 0 31 84 6 274
2017 Non-Aboriginal 49 12 5 2 2 0 30 87 6 6860

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 58 22 12 3 1 0 4 83 4 281
2019 Non-Aboriginal 58 21 9 4 3 0 4 84 7 6851
2018 Aboriginal 45 30 13 5 3 0 4 78 8 250
2018 Non-Aboriginal 53 24 11 4 2 0 4 82 6 5812
2017 Aboriginal 52 25 7 5 4 0 6 82 10 274
2017 Non-Aboriginal 55 23 10 4 2 1 6 83 7 6827

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 67 11 9 4 5 0 4 81 10 281
2019 Non-Aboriginal 71 14 6 3 3 0 3 88 6 6884
2018 Aboriginal 63 16 7 3 6 1 3 83 9 249
2018 Non-Aboriginal 68 17 6 3 3 0 3 87 6 5845
2017 Aboriginal 57 17 10 4 6 1 5 78 11 274
2017 Non-Aboriginal 63 19 6 3 3 1 4 86 7 6870

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 49 29 11 6 2 0 2 80 8 281
2019 Non-Aboriginal 51 27 13 4 3 0 2 81 7 6857
2018 Aboriginal 44 28 17 6 5 0 2 73 10 250
2018 Non-Aboriginal 46 29 15 5 3 0 2 77 8 5839
2017 Aboriginal 44 29 15 4 5 0 3 75 9 274
2017 Non-Aboriginal 47 30 13 4 2 0 3 80 7 6859

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 15 23 33 22 7 0 0 38 29 281
2019 Non-Aboriginal 14 31 34 14 6 0 0 46 20 6901
2018 Aboriginal 6 26 40 20 8 0 0 32 29 253
2018 Non-Aboriginal 11 29 38 16 7 0 0 39 23 5893
2017 Aboriginal 9 21 37 17 15 1 0 30 33 274
2017 Non-Aboriginal 9 27 38 17 8 0 0 36 25 6880

Question 76. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 16 30 30 14 10 1 0 24 47 279
2019 Non-Aboriginal 12 20 38 20 9 0 0 30 32 6855
2018 Aboriginal 16 30 37 10 7 0 0 17 46 249
2018 Non-Aboriginal 13 22 39 18 8 0 0 26 35 5815
2017 Aboriginal 16 27 32 17 8 0 0 25 43 273
2017 Non-Aboriginal 12 23 39 18 8 0 0 26 35 6862
Top of Page

Compensation

Pay or other compensation issues

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 24 30 22 8 13 2 0 25 75 281
2019 Non-Aboriginal 27 33 18 9 10 2 1 27 73 6893
2018 Aboriginal 32 26 21 9 10 0 1 32 68 254
2018 Non-Aboriginal 35 28 17 8 8 3 1 36 64 5887
2017 Aboriginal 32 30 15 6 8 7 1 35 65 274
2017 Non-Aboriginal 37 27 16 7 6 6 1 40 60 6880

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Aboriginal 75 25 204
2019 Non-Aboriginal 67 33 4867

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Aboriginal 49 51 202
2019 Non-Aboriginal 50 50 4791
2018 Aboriginal 37 63 170
2018 Non-Aboriginal 44 56 3553

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 44 19 10 5 16 1 6 67 22 278
2019 Non-Aboriginal 45 15 12 8 10 1 8 66 20 6811
2018 Aboriginal 45 10 17 12 10 1 5 58 24 254
2018 Non-Aboriginal 48 14 11 7 10 1 9 69 19 5857

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 9 25 15 14 31 1 4 36 48 201
2019 Non-Aboriginal 10 21 17 19 25 1 7 33 48 4783
2018 Aboriginal 13 16 18 17 31 1 5 31 51 167
2018 Non-Aboriginal 10 22 18 17 25 2 6 34 46 3578
2017 Aboriginal 8 15 21 22 23 2 8 26 50 162
2017 Non-Aboriginal 9 22 18 15 24 2 10 35 44 3827

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 7 17 18 15 32 2 11 27 53 200
2019 Non-Aboriginal 7 16 18 17 27 3 13 27 52 4788
2018 Aboriginal 8 13 23 13 32 2 10 23 51 168
2018 Non-Aboriginal 6 15 17 15 28 3 15 26 52 3574
2017 Aboriginal 4 11 20 16 27 4 17 20 55 162
2017 Non-Aboriginal 5 15 18 14 25 4 20 26 51 3818
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