2019 Public Service Employee Survey Results by Theme for Canada Border Services Agency by Question 109. You indicated that you are a person with a disability. If you wish to provide further details, please select the box(es) that apply to you.

The results of the 2019 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	23	20	19	10	26	2	44	37	55
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	25	31	14	15	16	0	56	31	490
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	34	26	9	13	16	1	60	30	103
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	22	31	15	15	17	0	53	32	442
2019	Blind or visual impairment (unable to see or difficulty seeing)	15	36	29	7	12	0	52	19	30
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	25	29	13	15	17	0	55	32	515
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	30	27	13	13	17	0	57	30	80
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	24	30	14	15	17	0	54	32	465
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	22	35	22	11	11	0	57	22	10
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	24	30	14	15	17	0	54	32	535
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	23	29	16	15	17	0	51	33	293
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	26	31	12	14	16	0	58	30	252

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	17	24	10	19	30	0	41	49	53
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	19	20	16	15	29	0	39	44	490
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	25	18	15	16	24	1	43	41	103
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	17	21	16	16	30	0	38	46	440
2019	Blind or visual impairment (unable to see or difficulty seeing)	22	11	21	7	38	0	33	45	30
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	18	21	15	16	28	0	40	45	513
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	21	19	14	20	26	0	40	46	79
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	18	21	16	15	29	0	39	45	464
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	11	50	17	22	0	0	61	22	10
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	19	20	16	16	29	0	39	45	533
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	18	18	15	17	33	0	36	49	293
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	19	24	17	15	24	0	43	39	250

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	40	26	15	6	13	0	66	19	54
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	46	28	13	7	6	0	73	13	486
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	48	29	10	6	5	1	78	12	102
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	44	27	14	7	7	0	71	14	438
2019	Blind or visual impairment (unable to see or difficulty seeing)	55	19	23	0	2	0	74	2	29
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	44	28	13	7	7	0	73	14	511
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	51	26	8	8	8	0	77	15	80
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	44	28	14	7	7	0	72	14	460
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	22	50	17	11	0	0	72	11	10
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	45	27	13	7	7	0	73	14	530
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	43	27	16	7	7	0	70	14	290
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	47	28	11	8	6	0	76	14	250

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	35	25	17	9	14	60	23	55
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	28	35	15	11	10	64	21	491
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	35	35	13	10	7	69	17	103
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	28	34	16	11	11	62	23	443
2019	Blind or visual impairment (unable to see or difficulty seeing)	26	55	13	4	2	81	6	30
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	29	33	15	11	11	62	22	516
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	31	37	13	10	8	69	18	81
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	29	34	16	11	11	62	22	465
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	22	39	11	28	0	61	28	10
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	29	34	15	11	11	63	21	536
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	27	32	16	11	13	59	24	294
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	32	36	14	11	8	68	18	252

Question 51. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	16	22	15	15	33	0	38	47	55
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	13	20	20	19	27	1	33	46	488
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	15	25	21	14	25	0	40	39	104
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	13	20	19	19	28	1	32	48	439
2019	Blind or visual impairment (unable to see or difficulty seeing)	9	19	17	21	34	0	28	55	30
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	13	21	20	18	27	1	34	46	513
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	18	24	15	17	25	0	42	43	80
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	12	20	20	19	28	1	32	47	463
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	11	28	7	32	11	11	44	49	10
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	13	20	20	18	28	1	34	46	533
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	12	19	18	19	30	1	31	50	291
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	15	22	21	17	24	0	37	42	252

Question 52. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	16	23	16	15	29	39	45	54
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	13	20	21	20	26	33	46	489
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	15	23	19	17	26	37	43	104
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	13	20	21	20	27	33	46	439
2019	Blind or visual impairment (unable to see or difficulty seeing)	9	19	29	17	27	28	44	30
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	13	21	20	20	26	34	46	513
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	16	25	15	18	25	42	43	80
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	13	20	21	20	27	32	46	463
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	11	22	24	22	22	33	43	10
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	13	20	20	19	27	34	46	533
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	13	19	19	18	31	32	49	292
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	13	23	22	21	21	36	42	251

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	21	23	17	10	29	0	0	44	39	55
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	20	15	17	19	25	3	1	36	46	491
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	27	19	14	15	23	2	1	47	39	104
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	18	16	18	19	26	3	1	35	47	442
2019	Blind or visual impairment (unable to see or difficulty seeing)	19	18	11	25	27	0	0	37	52	30
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	20	16	17	18	25	3	1	37	45	516
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	24	19	12	26	18	1	0	44	44	81
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	19	16	18	17	26	3	1	36	45	465
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	11	33	7	7	22	22	0	56	36	10
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	20	16	17	19	25	2	1	37	45	536
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	17	14	18	20	26	3	2	32	49	293
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	23	19	16	16	24	2	0	43	41	253

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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	24	29	20	2	22	0	4	54	25	54
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	31	22	19	9	14	2	3	56	25	492
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	35	19	25	5	13	1	2	56	19	103
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	29	23	17	9	15	2	4	56	26	443
2019	Blind or visual impairment (unable to see or difficulty seeing)	19	27	39	4	11	0	0	46	15	30
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	31	22	18	9	15	2	4	56	25	516
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	41	20	17	6	14	0	3	62	21	81
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	28	23	19	9	15	2	4	54	25	465
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	43	35	0	0	11	0	11	88	12	10
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	30	22	19	9	15	2	3	55	25	536
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	29	22	17	11	16	2	3	54	28	294
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	31	22	21	6	13	2	4	57	20	252

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	22	23	17	13	23	2	46	37	55
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	28	26	15	12	16	2	56	29	488
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	28	24	14	14	17	2	53	32	103
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	28	26	16	12	16	2	55	29	440
2019	Blind or visual impairment (unable to see or difficulty seeing)	16	27	20	12	26	0	43	38	29
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	28	26	15	12	16	2	55	29	514
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	24	27	13	16	17	3	52	34	80
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	28	26	16	12	16	2	55	29	463
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	32	39	7	22	0	0	72	22	10
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	28	26	16	12	17	2	54	30	533
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	29	26	16	9	18	1	56	28	293
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	26	26	15	16	15	3	54	32	250

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	23	27	11	15	25	0	50	40	54
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	27	30	15	12	16	1	57	28	486
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	28	26	18	14	12	2	55	27	103
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	26	30	14	12	18	0	56	30	437
2019	Blind or visual impairment (unable to see or difficulty seeing)	13	25	19	34	10	0	37	44	30
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	27	30	14	11	17	1	57	29	510
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	27	30	8	20	16	0	56	36	79
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	26	29	16	11	17	1	56	28	461
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	11	18	50	0	22	0	28	22	10
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	27	30	14	13	17	1	56	30	530
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	27	30	15	9	18	0	57	28	290
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	26	28	14	16	15	1	54	31	250

Question 31. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	38	14	15	13	20	0	52	33	55
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	32	23	17	12	15	0	56	28	490
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	37	19	21	5	17	1	57	22	104
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	32	23	15	14	16	0	55	30	441
2019	Blind or visual impairment (unable to see or difficulty seeing)	21	14	29	26	11	0	34	37	29
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	34	23	16	11	16	0	57	28	516
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	39	19	13	11	18	0	58	29	81
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	32	23	17	12	16	0	55	28	464
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	22	57	0	11	11	0	78	22	10
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	33	21	17	12	16	0	55	28	535
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	30	24	16	13	17	0	54	30	293
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	37	20	17	11	14	1	57	26	252

Senior management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	15	15	17	20	32	2	31	52	55
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	16	19	17	15	29	4	36	45	490
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	20	19	21	15	24	2	40	39	104
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	15	18	16	15	31	4	35	48	441
2019	Blind or visual impairment (unable to see or difficulty seeing)	11	17	17	19	32	4	29	53	30
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	17	18	17	15	29	4	36	46	515
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	22	18	13	15	29	2	41	46	81
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	15	18	18	15	29	4	35	46	464
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	11	46	0	0	32	11	64	36	10
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	16	18	18	15	29	4	35	46	535
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	15	14	17	16	32	5	31	51	293
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	17	23	17	14	26	3	41	41	252

Question 35. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	9	14	20	19	38	0	23	57	55
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	14	15	15	20	34	2	29	55	491
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	17	17	15	21	29	1	34	51	104
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	13	14	16	19	36	2	27	56	442
2019	Blind or visual impairment (unable to see or difficulty seeing)	11	13	15	19	38	4	25	59	30
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	14	15	16	20	34	2	29	55	516
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	14	16	17	17	36	1	30	53	81
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	13	15	16	20	34	2	28	56	465
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	0	13	11	33	43	0	13	76	10
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	14	15	16	20	34	2	29	55	536
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	14	10	15	20	39	2	25	59	293
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	12	20	17	20	30	2	33	50	253

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	9	13	14	17	43	4	23	62	55
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	9	14	15	22	37	3	24	61	488
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	11	19	15	19	35	1	31	54	104
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	9	12	15	22	38	3	22	62	439
2019	Blind or visual impairment (unable to see or difficulty seeing)	9	4	21	26	37	4	13	66	30
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	9	14	15	21	38	3	24	60	513
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	10	13	16	24	34	2	24	59	81
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	9	14	15	21	38	3	24	61	462
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	0	7	7	33	54	0	7	87	10
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	10	14	15	21	37	3	24	60	533
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	10	12	14	20	42	3	23	64	290
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	9	15	17	23	33	3	25	57	253

Question 37. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	12	12	13	17	46	0	24	63	55
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	9	16	14	20	39	2	26	60	491
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	11	16	17	18	36	1	27	55	104
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	9	16	13	20	40	2	25	62	442
2019	Blind or visual impairment (unable to see or difficulty seeing)	5	13	6	28	44	4	19	75	30
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	9	16	14	19	39	2	26	60	516
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	14	14	14	19	37	2	29	57	81
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	8	16	14	20	40	2	25	61	465
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	0	7	7	33	54	0	7	87	10
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	9	16	14	19	39	2	26	60	536
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	9	14	13	19	43	2	24	63	293
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	9	19	15	21	35	2	28	57	253

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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	9	27	13	11	40	0	0	36	51	55
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	13	24	16	21	25	0	0	38	46	490
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	18	18	17	23	23	0	1	36	46	104
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	12	26	15	19	28	0	0	38	47	441
2019	Blind or visual impairment (unable to see or difficulty seeing)	10	21	9	29	32	0	0	30	61	30
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	13	25	16	19	27	0	0	38	46	515
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	16	25	11	20	28	0	0	41	48	80
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	12	24	16	20	27	0	0	37	47	465
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	0	39	17	33	11	0	0	39	44	10
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	13	24	15	19	27	0	0	38	47	535
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	12	23	16	20	29	1	0	35	49	293
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	14	26	15	19	25	0	0	40	44	252

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	27	27	9	17	20	0	54	37	54
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	19	31	16	20	14	0	50	34	488
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	21	32	20	13	13	1	54	27	104
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	19	30	14	21	15	0	49	36	438
2019	Blind or visual impairment (unable to see or difficulty seeing)	18	26	22	21	12	0	45	33	30
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	20	30	15	19	15	0	50	35	512
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	15	39	18	14	15	0	54	29	79
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	20	29	15	20	15	0	49	35	463
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	0	57	11	22	11	0	57	32	10
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	20	30	16	19	15	0	50	35	532
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	18	28	17	21	16	0	46	37	292
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	21	33	14	17	14	0	55	31	250

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	24	24	19	11	21	0	0	49	33	55
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	27	26	16	14	16	0	0	54	31	491
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	31	17	17	18	16	1	0	49	34	104
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	26	28	16	13	17	0	0	54	30	442
2019	Blind or visual impairment (unable to see or difficulty seeing)	15	32	10	32	11	0	0	47	44	30
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	28	25	16	13	17	0	0	54	30	516
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	34	24	9	14	18	0	1	58	32	81
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	26	26	17	14	16	0	0	52	31	465
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	32	35	11	0	22	0	0	68	22	10
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	27	25	16	14	17	0	0	53	31	536
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	25	27	17	14	17	0	0	52	31	293
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	30	23	15	14	17	1	0	54	31	253

Job fit and development

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	14	39	8	12	24	2	0	54	37	55
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	15	28	14	24	19	0	1	43	43	490
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	12	34	15	20	17	1	1	47	38	104
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	15	28	13	23	20	0	0	44	43	441
2019	Blind or visual impairment (unable to see or difficulty seeing)	14	28	12	24	23	0	0	41	47	29
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	15	30	14	22	19	0	1	44	42	516
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	13	36	9	25	17	0	0	49	42	81
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	15	28	14	22	20	0	1	44	42	464
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	17	22	17	33	11	0	0	39	43	10
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	15	30	13	22	19	0	1	44	42	535
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	16	24	15	25	20	0	0	40	45	294
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	13	36	12	19	18	0	1	49	38	251

Question 44. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	9	14	13	15	49	0	23	64	55
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	9	14	18	21	37	1	23	59	490
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	9	18	13	22	38	0	28	60	104
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	9	13	19	20	38	1	22	59	441
2019	Blind or visual impairment (unable to see or difficulty seeing)	6	20	16	12	45	2	27	58	29
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	9	14	18	21	38	1	23	59	516
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	13	7	16	26	37	1	21	63	81
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	8	15	18	20	38	1	23	59	464
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	0	28	39	0	22	11	32	24	10
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	9	14	17	21	38	1	23	60	535
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	10	13	20	17	39	1	24	57	293
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	7	15	16	25	37	1	22	62	252

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	4	21	8	14	51	0	2	25	66	55
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	8	13	12	18	46	1	2	22	66	491
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	8	10	14	22	45	1	1	18	68	104
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	8	15	11	16	47	1	2	24	65	442
2019	Blind or visual impairment (unable to see or difficulty seeing)	6	8	0	19	64	4	0	14	86	30
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	8	15	12	17	45	1	2	23	65	516
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	13	10	6	22	48	0	0	23	71	81
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	7	15	12	17	46	1	2	23	65	465
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	11	28	0	28	32	0	0	39	61	10
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	8	14	12	17	47	1	2	22	66	536
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	8	14	12	15	47	1	2	23	65	293
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	7	14	11	20	46	1	1	22	67	253

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	36	17	14	7	20	0	6	57	28	54
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	33	23	16	9	14	1	5	59	24	491
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	35	22	19	6	14	1	3	59	21	102
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	33	22	15	9	15	0	5	58	25	443
2019	Blind or visual impairment (unable to see or difficulty seeing)	40	26	13	6	11	0	4	69	18	30
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	33	22	16	9	15	1	5	58	25	515
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	34	25	19	6	13	1	2	62	19	81
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	33	22	16	9	15	0	5	58	25	464
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	11	39	28	22	0	0	0	50	22	10
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	33	22	16	8	15	1	5	59	25	535
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	32	22	16	10	15	0	4	56	27	294
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	34	23	17	7	14	1	5	61	21	251

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	51	11	7	6	7	0	17	75	16	55
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	48	10	8	6	11	2	15	69	21	491
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	51	10	7	6	7	1	16	74	17	103
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	47	10	8	6	12	2	15	69	21	443
2019	Blind or visual impairment (unable to see or difficulty seeing)	37	11	7	7	26	7	4	54	38	30
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	49	10	8	6	10	2	16	71	19	516
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	52	12	5	5	12	1	13	74	20	81
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	47	10	8	6	11	2	15	69	21	465
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	17	11	18	22	22	0	11	32	49	10
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	49	10	8	6	11	2	15	71	20	536
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	48	11	8	6	11	3	13	70	20	294
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	48	10	7	6	11	1	17	70	21	252

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	28	13	28	12	17	2	0	42	29	55
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	24	21	20	14	18	1	3	47	32	489
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	28	25	22	10	14	1	1	54	24	102
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	24	19	20	14	18	1	3	45	34	442
2019	Blind or visual impairment (unable to see or difficulty seeing)	22	19	19	29	8	0	4	43	38	30
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	25	20	21	13	18	1	3	47	32	514
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	29	17	21	15	19	0	0	46	34	81
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	24	20	21	13	17	1	4	47	32	463
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	11	39	17	0	32	0	0	50	32	10
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	25	19	21	14	17	1	3	46	32	534
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	22	22	19	12	20	1	4	47	34	293
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	28	17	23	15	15	1	2	46	30	251

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	22	13	16	18	30	2	0	36	48	55
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	22	14	18	19	22	2	3	38	43	486
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	27	18	20	13	19	1	1	46	33	101
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	21	13	17	20	24	2	3	36	46	440
2019	Blind or visual impairment (unable to see or difficulty seeing)	23	21	17	19	16	0	4	46	37	29
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	22	14	18	19	23	2	2	38	44	512
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	23	14	16	18	28	0	1	38	46	81
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	22	14	18	19	22	2	3	38	43	460
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	11	28	17	0	32	0	11	44	36	10
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	22	14	18	19	23	2	2	38	44	531
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	22	13	16	19	24	3	2	37	46	293
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	22	16	19	18	21	1	3	39	41	248

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	21	13	11	11	42	0	2	35	54	54
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	23	14	11	17	29	1	4	39	49	488
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	30	16	6	14	32	0	2	47	46	102
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	21	13	12	17	30	2	4	36	50	440
2019	Blind or visual impairment (unable to see or difficulty seeing)	28	16	15	26	16	0	0	43	42	30
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	22	14	11	16	31	1	4	38	50	512
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	23	11	13	19	32	0	3	34	53	81
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	23	14	11	16	30	2	4	39	49	461
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	28	11	17	11	32	0	0	39	43	10
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	23	14	11	16	31	1	4	39	50	532
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	23	13	10	17	30	2	5	38	51	292
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	23	15	12	16	31	1	3	39	48	250

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	55	23	4	4	4	6	4	87	9	53
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	56	17	11	6	5	2	5	77	11	488
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	51	24	4	7	6	3	4	81	14	102
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	57	16	11	5	5	2	5	78	10	439
2019	Blind or visual impairment (unable to see or difficulty seeing)	69	8	10	8	2	4	0	79	10	29
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	55	18	10	5	5	2	5	78	11	512
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	53	16	17	3	5	3	2	73	9	81
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	56	17	9	6	5	2	5	79	11	460
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	28	22	28	22	0	0	0	50	22	10
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	56	17	9	5	5	2	5	79	11	531
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	57	16	9	5	5	2	6	79	11	291
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	54	19	11	5	5	3	4	77	11	250

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	31	10	13	6	33	3	4	44	42	55
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	38	17	11	8	18	3	4	60	28	486
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	39	18	10	9	19	3	2	60	30	103
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	37	16	12	7	20	3	4	58	30	438
2019	Blind or visual impairment (unable to see or difficulty seeing)	32	18	14	4	28	4	0	52	33	29
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	38	16	11	8	20	3	4	58	29	512
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	41	18	9	7	17	5	3	64	26	80
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	37	16	12	8	21	3	4	57	30	461
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	33	11	24	0	22	11	0	49	24	10
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	38	17	11	8	20	3	4	58	30	531
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	35	16	14	7	22	2	4	54	31	291
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	40	18	9	9	18	4	3	62	28	250

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	34	2	14	4	43	2	2	37	48	55
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	32	16	11	11	23	3	5	51	37	489
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	28	9	14	11	32	2	4	39	46	103
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	33	15	11	10	24	3	5	52	36	441
2019	Blind or visual impairment (unable to see or difficulty seeing)	27	15	17	3	23	7	7	50	30	30
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	32	14	11	11	25	3	4	50	39	514
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	35	21	8	5	19	4	7	64	27	81
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	31	13	12	11	26	3	4	47	40	463
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	39	11	17	22	11	0	0	50	33	10
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	32	14	11	10	26	3	5	50	38	534
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	30	16	11	11	26	2	4	49	39	294
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	34	12	11	9	25	4	5	50	37	250

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	15	31	12	10	32	0	46	42	55
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	15	29	15	16	24	0	44	41	488
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	23	28	11	14	23	1	51	38	103
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	13	30	15	16	26	0	43	42	440
2019	Blind or visual impairment (unable to see or difficulty seeing)	16	31	13	13	26	0	47	40	30
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	15	29	15	16	25	0	44	41	513
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	19	27	9	16	29	0	46	45	79
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	14	30	15	16	25	0	44	41	464
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	11	35	11	22	22	0	46	43	10
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	15	29	15	16	25	0	44	41	533
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	12	27	17	17	27	0	38	45	294
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	19	33	11	14	23	0	51	37	249

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	17	23	19	15	27	0	40	42	55
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	20	24	15	16	25	0	44	41	491
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	28	16	16	16	23	1	45	39	104
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	17	26	15	16	25	0	43	42	442
2019	Blind or visual impairment (unable to see or difficulty seeing)	20	17	23	25	15	0	38	40	30
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	19	25	15	16	25	0	44	41	516
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	21	25	12	17	25	0	46	42	80
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	19	24	16	16	25	0	43	41	466
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	11	24	11	22	32	0	35	54	10
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	19	24	16	16	25	0	44	41	536
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	17	25	15	15	29	0	41	44	294
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	22	24	16	18	20	0	46	38	252

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	22	29	15	6	29	0	0	51	34	55
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	17	31	17	19	17	0	0	48	36	481
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	23	31	15	13	17	1	0	54	30	103
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	16	31	17	18	18	0	0	47	37	433
2019	Blind or visual impairment (unable to see or difficulty seeing)	13	35	22	21	8	0	0	48	29	30
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	17	30	16	17	19	0	0	48	36	506
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	21	27	11	21	19	0	1	48	41	78
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	17	31	17	17	18	0	0	48	34	458
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	11	35	22	11	22	0	0	46	32	10
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	17	31	16	17	18	0	0	48	35	526
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	15	31	18	17	20	0	0	46	37	290
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	20	31	15	17	16	0	0	51	34	246

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	9	29	18	19	25	0	38	44	55
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	10	29	18	19	22	3	39	42	490
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	19	27	14	21	17	2	47	39	104
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	7	29	18	18	24	3	37	43	441
2019	Blind or visual impairment (unable to see or difficulty seeing)	13	15	24	17	27	4	29	46	30
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	10	29	17	19	22	2	40	42	515
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	15	26	14	18	25	3	42	44	81
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	9	29	18	19	22	2	39	42	464
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	11	7	17	33	22	11	20	61	10
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	10	29	18	18	23	2	40	42	535
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	7	29	17	19	25	3	37	46	292
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	13	28	18	19	19	2	42	39	253

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	21	33	4	13	27	2	0	56	41	54
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	24	25	12	14	24	1	0	49	39	490
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	26	27	10	17	18	1	1	54	36	103
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	24	25	11	13	26	1	0	49	40	441
2019	Blind or visual impairment (unable to see or difficulty seeing)	24	21	15	11	21	7	0	49	35	30
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	24	26	11	14	25	0	0	50	39	514
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	24	28	9	16	23	0	0	52	39	80
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	24	25	11	14	25	1	0	50	39	464
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	22	46	0	0	32	0	0	68	32	10
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	24	25	11	14	24	1	0	50	39	534
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	23	24	12	13	28	0	0	47	41	293
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	25	27	10	15	21	2	0	53	37	251

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	40	30	20	4	4	2	72	8	54
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	34	32	18	8	6	2	67	15	489
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	37	31	20	6	5	1	69	11	104
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	34	32	18	8	6	2	67	15	439
2019	Blind or visual impairment (unable to see or difficulty seeing)	25	28	25	16	2	4	55	18	29
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	35	32	18	7	6	1	68	14	514
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	40	27	15	9	9	0	67	18	80
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	33	32	19	8	6	2	67	13	463
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	11	46	11	11	11	11	63	24	10
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	35	31	19	8	6	1	67	14	533
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	31	33	20	8	7	1	65	15	293
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	38	30	17	8	5	2	69	13	250

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	33	16	9	9	23	4	6	54	36	54
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	39	18	9	8	19	0	7	61	29	491
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	46	16	9	10	17	0	2	63	28	104
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	36	18	9	7	21	1	8	60	30	441
2019	Blind or visual impairment (unable to see or difficulty seeing)	28	24	15	7	15	3	7	58	25	30
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	39	17	9	8	20	1	7	61	30	515
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	42	18	13	9	15	0	3	62	25	81
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	38	18	8	8	21	1	7	60	31	464
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	11	57	0	0	22	0	11	76	24	10
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	39	17	9	8	20	1	7	60	30	535
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	38	16	7	8	21	1	9	60	32	292
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	38	20	11	8	18	0	4	61	28	253

Mobility and retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	38	28	34	55
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	31	31	37	492
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	33	39	28	104
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	32	29	39	443
2019	Blind or visual impairment (unable to see or difficulty seeing)	30	26	43	30
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	32	31	37	517
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	28	37	34	81
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	33	30	37	466
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	57	11	33	10
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	32	31	37	537
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	35	28	36	294
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	28	34	38	253

Question 55. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	27	24	19	5	5	19	21
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	28	24	31	7	4	6	156
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	41	13	29	9	0	9	34
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	25	27	30	6	6	7	143
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	52	19	20	5	0	5	24
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	25	25	31	7	5	8	153
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	19	28	30	7	7	8	103
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	41	18	28	6	0	6	74

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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	29	25	13	13	20	0	0	54	33	54
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	27	34	15	11	12	1	0	61	23	487
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	36	28	14	8	13	1	1	65	21	103
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	25	34	15	12	13	1	0	59	25	438
2019	Blind or visual impairment (unable to see or difficulty seeing)	37	25	19	10	10	0	0	62	20	30
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	26	33	15	12	13	1	0	60	25	511
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	28	31	19	11	12	0	0	59	22	80
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	27	33	14	12	13	1	0	61	25	461
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	11	57	0	22	11	0	0	68	32	10
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	27	32	15	11	13	1	0	60	24	531
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	25	33	15	11	15	1	0	59	26	290
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	30	32	15	12	10	0	0	62	22	251

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	15	28	16	17	22	2	44	40	55
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	14	29	21	20	14	2	44	34	487
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	19	27	23	19	12	1	46	31	104
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	13	30	20	20	16	2	44	36	438
2019	Blind or visual impairment (unable to see or difficulty seeing)	19	16	18	26	22	0	35	48	29
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	14	30	21	19	15	2	45	34	513
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	19	29	16	17	17	1	49	35	81
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	13	29	21	20	15	2	43	35	461
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	0	46	11	11	32	0	46	43	10
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	15	29	21	19	15	2	44	35	532
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	12	28	20	22	17	2	41	39	290
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	17	31	22	17	13	1	48	30	252

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	30	20	25	14	11	0	0	25	49	55
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	20	30	27	13	7	1	1	21	52	489
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	22	31	25	13	8	0	1	21	53	103
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	21	29	27	14	8	1	1	22	51	441
2019	Blind or visual impairment (unable to see or difficulty seeing)	21	38	27	14	0	0	0	14	59	29
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	21	29	27	13	8	1	1	22	51	515
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	23	29	28	11	7	0	2	18	53	80
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	21	29	26	14	8	1	1	22	51	464
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	22	29	26	14	8	1	1	23	51	292
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	21	30	28	13	7	0	1	20	52	252

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	38	19	21	11	10	0	0	22	57	55
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	30	28	21	11	8	2	1	19	59	491
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	27	32	21	10	8	1	1	18	60	104
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	31	26	21	11	8	2	0	20	59	442
2019	Blind or visual impairment (unable to see or difficulty seeing)	38	30	19	8	5	0	0	13	68	30
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	30	27	21	11	9	2	1	20	58	516
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	31	30	21	9	8	0	2	17	62	81
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	31	26	21	11	9	2	0	20	58	465
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	11	78	11	0	0	0	0	0	89	10
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	31	26	21	11	9	2	1	20	58	536
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	33	23	19	13	9	2	0	22	58	293
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	28	31	23	8	8	1	1	16	60	253

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	23	24	22	23	9	0	0	31	47	54
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	31	26	20	11	8	2	3	20	59	492
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	31	23	23	13	6	3	2	20	56	104
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	30	26	19	12	8	2	3	21	58	442
2019	Blind or visual impairment (unable to see or difficulty seeing)	39	25	15	13	5	4	0	19	66	30
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	29	25	20	12	8	2	3	21	57	516
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	38	29	15	8	8	0	2	17	68	81
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	28	25	21	13	8	3	2	22	56	465
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	11	72	7	11	0	0	0	11	83	10
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	30	25	20	12	8	2	2	21	57	536
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	31	24	20	11	9	2	2	21	58	294
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	28	27	20	14	7	2	2	21	58	252

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	10	9	29	28	19	2	4	49	20	52
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	16	15	26	22	15	2	4	39	33	490
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	10	15	27	27	17	3	0	46	26	103
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	16	15	26	22	15	2	5	39	33	439
2019	Blind or visual impairment (unable to see or difficulty seeing)	31	15	32	17	5	0	0	22	46	30
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	14	15	26	23	16	2	4	41	31	512
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	19	22	19	20	15	0	5	37	43	81
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	15	13	27	23	15	2	4	41	30	461
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	11	57	0	22	0	0	11	24	76	10
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	15	14	27	23	15	2	4	41	31	532
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	15	16	24	21	17	2	5	41	34	292
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	15	13	29	25	13	2	3	40	29	250

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	25	21	34	7	10	0	2	18	47	55
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	35	22	22	12	6	2	1	18	59	491
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	27	24	29	11	6	3	1	18	52	104
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	35	22	22	12	6	2	1	19	59	442
2019	Blind or visual impairment (unable to see or difficulty seeing)	48	27	17	2	5	0	0	7	75	29
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	33	22	24	12	6	2	1	19	57	517
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	41	25	18	8	6	2	1	14	68	80
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	32	22	24	12	6	2	1	19	56	466
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	32	46	22	0	0	0	0	0	78	10
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	34	22	23	12	6	2	1	19	57	536
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	36	19	21	14	7	2	2	22	57	293
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	31	25	27	9	5	2	1	14	59	253

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	29	24	14	11	18	2	2	30	55	55
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	23	25	23	17	9	2	2	26	50	486
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	22	34	14	16	9	2	2	27	58	104
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	24	23	23	16	10	2	2	27	49	437
2019	Blind or visual impairment (unable to see or difficulty seeing)	21	35	17	13	9	0	4	23	59	30
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	24	24	22	16	10	2	2	27	50	511
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	26	22	23	13	12	2	2	26	50	80
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	23	25	21	17	9	2	2	27	51	461
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	44	24	32	0	0	0	0	0	68	10
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	23	25	21	16	10	2	2	27	50	531
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	24	21	24	17	9	3	2	27	48	288
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	23	29	19	15	10	1	2	26	54	253

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	28	27	27	9	9	0	0	18	55	54
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	30	25	24	10	7	2	3	17	57	490
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	23	32	25	10	6	3	1	17	57	104
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	32	24	24	10	7	1	3	18	57	440
2019	Blind or visual impairment (unable to see or difficulty seeing)	35	25	26	9	5	0	0	14	59	30
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	30	25	24	10	7	2	2	18	57	514
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	30	24	31	5	6	1	2	11	56	81
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	30	25	23	11	7	2	2	18	57	463
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	22	50	28	0	0	0	0	0	72	10
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	30	25	24	10	7	2	2	18	57	534
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	34	22	22	10	8	1	3	18	58	292
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	24	29	27	10	6	2	2	16	56	252

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	40	22	20	10	9	0	18	61	55
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	29	28	25	8	8	2	16	58	492
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	25	29	29	9	7	1	16	54	104
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	31	27	24	8	8	2	17	59	443
2019	Blind or visual impairment (unable to see or difficulty seeing)	35	25	25	4	8	4	12	62	30
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	30	27	25	9	8	1	17	58	517
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	32	25	21	9	12	1	21	58	81
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	30	28	26	8	7	2	16	58	466
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	11	50	33	7	0	0	7	61	10
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	30	27	25	9	8	2	17	58	537
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	32	26	24	10	7	2	17	59	294
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	28	29	25	7	9	1	16	58	253

Question 40. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	8	21	8	20	43	0	29	63	55
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	5	15	16	28	34	1	21	63	486
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	8	16	12	33	31	0	24	64	103
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	5	15	16	26	36	1	21	63	438
2019	Blind or visual impairment (unable to see or difficulty seeing)	9	9	13	31	34	4	19	68	30
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	6	16	15	27	35	1	22	63	511
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	8	19	9	28	35	2	27	63	79
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	5	15	16	27	35	1	21	63	462
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	0	24	11	33	32	0	24	65	10
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	6	15	15	27	35	1	22	63	531
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	5	13	16	25	38	2	19	65	291
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	6	19	15	29	31	0	25	60	250

Respectful workplace

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	32	14	9	15	29	0	46	45	54
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	27	20	10	18	25	0	47	43	490
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	34	16	7	15	28	1	50	43	103
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	26	20	10	18	25	0	46	43	441
2019	Blind or visual impairment (unable to see or difficulty seeing)	21	21	13	30	15	0	42	45	30
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	28	19	9	17	26	0	47	43	514
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	29	27	8	16	19	0	56	36	81
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	27	18	10	18	27	0	45	45	463
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	22	17	0	28	33	0	39	61	10
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	28	19	10	17	26	0	47	43	534
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	24	19	10	19	28	0	43	47	291
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	32	20	9	16	23	0	52	39	253

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	26	28	16	11	19	0	0	54	30	55
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	32	30	11	13	14	0	0	62	27	490
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	34	30	12	13	9	1	0	65	22	104
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	31	30	11	13	16	0	0	61	28	441
2019	Blind or visual impairment (unable to see or difficulty seeing)	27	32	7	15	15	0	4	61	31	30
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	32	30	12	12	14	0	0	61	27	515
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	37	30	9	10	14	0	0	67	24	81
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	30	30	12	13	15	0	0	61	28	464
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	22	17	18	43	0	0	0	39	43	10
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	31	30	11	12	15	0	0	62	27	535
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	29	31	11	11	18	0	0	60	29	292
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	35	29	12	14	11	0	0	64	24	253

Question 23. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	21	36	18	7	17	2	0	58	24	55
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	25	34	16	10	14	1	0	59	25	491
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	26	30	17	12	12	2	1	57	25	104
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	24	35	16	9	15	1	0	60	24	442
2019	Blind or visual impairment (unable to see or difficulty seeing)	21	45	7	11	11	4	0	69	23	30
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	24	33	17	10	14	1	0	59	25	516
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	28	29	18	10	14	0	0	57	25	81
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	24	35	16	10	14	2	0	59	24	465
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	11	50	28	0	11	0	0	61	11	10
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	24	34	16	10	14	1	0	59	25	536
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	22	35	14	10	17	1	0	58	27	293
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	26	33	18	10	11	1	0	60	21	253

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	15	30	16	12	28	0	45	40	53
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	16	29	17	18	18	1	46	37	488
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	22	28	17	19	14	0	50	33	104
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	15	29	17	17	20	2	44	38	437
2019	Blind or visual impairment (unable to see or difficulty seeing)	13	38	15	15	19	0	51	34	30
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	16	28	17	18	19	1	45	37	511
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	22	35	10	16	16	1	57	32	81
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	15	28	18	18	19	1	43	38	460
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	15	23	18	20	22	1	39	43	291
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	18	35	16	15	15	1	54	30	250

Question 49. My department or agency implements activities and practices that support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	20	34	10	14	20	2	54	35	55
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	22	27	18	13	16	4	51	31	491
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	26	30	13	13	12	6	59	27	104
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	20	27	18	13	18	3	49	32	442
2019	Blind or visual impairment (unable to see or difficulty seeing)	23	22	21	17	17	0	45	34	30
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	21	28	17	13	17	4	51	31	516
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	27	31	10	17	12	2	60	30	81
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	20	27	18	13	17	4	50	31	465
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	11	50	28	11	0	0	61	11	10
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	22	27	17	13	17	4	51	31	536
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	20	24	19	14	19	3	45	35	293
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	24	32	14	12	13	5	58	27	253

Question 50. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	22	24	11	19	25	46	44	54
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	19	29	16	15	20	49	35	491
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	23	27	15	20	15	50	35	103
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	19	29	16	15	22	48	36	442
2019	Blind or visual impairment (unable to see or difficulty seeing)	17	16	25	23	18	33	41	29
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	20	29	15	15	20	49	36	516
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	27	32	13	10	18	59	28	81
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	18	28	16	17	21	47	37	464
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	11	39	28	11	11	50	22	10
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	20	29	15	16	20	49	36	535
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	17	28	13	16	25	46	41	294
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	23	30	19	14	15	52	29	251

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	18	16	8	20	37	2	0	34	58	53
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	16	21	15	18	24	4	2	39	45	490
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	21	23	12	14	23	5	1	47	39	103
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	15	20	15	19	26	3	2	36	48	440
2019	Blind or visual impairment (unable to see or difficulty seeing)	15	21	6	19	34	4	2	39	56	30
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	16	21	15	18	25	4	2	38	46	513
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	15	21	17	22	20	3	2	38	45	80
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	16	20	14	17	27	4	2	39	47	463
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	11	13	22	22	32	0	0	24	54	10
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	16	21	14	18	26	4	2	39	46	533
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	16	18	13	18	28	4	2	37	49	293
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	15	23	16	18	23	3	1	40	43	250

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	23	21	13	16	27	0	0	44	43	55
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	19	28	15	16	19	2	1	48	36	490
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	21	30	15	15	19	1	0	51	34	103
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	19	27	15	16	20	2	1	47	38	442
2019	Blind or visual impairment (unable to see or difficulty seeing)	20	22	25	11	22	0	0	42	34	30
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	19	28	14	16	20	2	1	48	37	515
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	24	34	14	11	14	2	0	60	26	81
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	18	26	15	17	21	2	1	46	39	464
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	22	28	17	0	22	11	0	56	24	10
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	19	27	15	16	20	1	1	48	37	535
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	16	25	14	17	24	2	2	43	43	292
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	22	30	16	15	15	1	0	54	30	253

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	19	18	15	20	28	0	37	48	55
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	14	23	23	17	22	1	38	39	488
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	18	24	26	17	16	0	41	33	103
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	14	22	21	17	24	1	37	42	440
2019	Blind or visual impairment (unable to see or difficulty seeing)	20	19	17	11	32	0	40	43	30
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	15	23	22	18	22	1	38	40	513
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	20	19	28	15	18	1	39	33	81
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	14	23	21	18	23	1	38	41	462
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	13	21	19	19	26	2	35	46	292
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	17	25	25	15	17	0	42	33	251

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	13	16	7	18	42	2	3	30	63	55
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	11	15	14	16	40	3	2	27	58	491
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	13	21	12	17	37	0	0	34	53	104
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	10	14	13	16	41	4	2	26	60	442
2019	Blind or visual impairment (unable to see or difficulty seeing)	13	2	19	20	43	0	4	15	65	30
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	11	16	13	16	40	3	2	28	58	516
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	19	11	15	19	36	0	0	30	55	80
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	10	16	13	15	41	4	2	27	59	466
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	0	24	11	22	32	11	0	27	61	10
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	11	15	13	16	40	3	2	28	59	536
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	8	13	13	14	45	5	3	23	63	294
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	14	18	13	18	34	1	1	33	54	252

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	18	36	9	17	20	0	53	37	55
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	18	41	8	20	13	0	59	33	492
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	23	40	11	10	14	1	64	24	104
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	17	40	7	22	14	0	57	36	443
2019	Blind or visual impairment (unable to see or difficulty seeing)	16	42	7	21	14	0	58	34	30
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	18	40	8	20	14	0	59	34	517
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	23	32	8	27	11	0	55	37	81
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	17	42	8	19	14	0	59	33	466
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	13	33	0	54	0	0	46	54	10
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	18	41	8	19	14	0	59	33	537
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	16	42	7	22	14	0	58	35	294
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	21	39	9	17	14	0	60	32	253

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	27	28	7	18	20	0	55	38	55
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	24	29	9	20	18	0	53	38	491
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	29	30	6	17	15	2	61	33	103
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	23	29	9	20	19	0	52	39	443
2019	Blind or visual impairment (unable to see or difficulty seeing)	16	36	4	34	10	0	52	44	30
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	25	29	9	19	19	0	54	37	516
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	22	25	11	16	25	0	47	41	81
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	25	30	8	20	17	0	55	37	465
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	13	33	0	33	22	0	46	54	10
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	25	29	9	19	18	0	54	37	536
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	24	29	10	19	18	0	53	37	294
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	25	29	8	20	18	1	54	38	252

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	24	33	11	13	19	0	56	32	54
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	24	29	13	16	18	1	53	34	488
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	24	35	13	15	11	2	60	26	102
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	24	28	13	15	20	0	52	35	440
2019	Blind or visual impairment (unable to see or difficulty seeing)	22	36	11	13	17	0	58	31	30
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	24	29	13	15	18	0	53	34	512
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	28	30	10	16	15	0	58	31	80
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	23	29	13	15	18	1	53	34	462
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	39	39	11	0	11	0	78	11	10
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	23	29	13	16	18	0	53	34	532
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	20	31	12	15	22	0	51	37	291
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	28	28	14	15	14	1	57	29	251

Use of official languages

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	62	11	4	16	6	2	74	22	55
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	60	20	6	8	4	3	82	12	488
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	58	26	4	6	2	4	88	8	102
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	61	18	6	9	5	2	80	14	441
2019	Blind or visual impairment (unable to see or difficulty seeing)	73	9	4	11	4	0	81	15	30
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	60	20	5	8	4	3	82	13	513
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	60	22	1	14	2	0	82	16	80
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	61	19	6	8	4	3	81	12	463
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	17	33	11	17	11	11	56	32	10
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	61	19	5	8	4	2	82	13	533
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	58	19	8	8	5	2	79	13	292
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	63	19	3	9	3	3	84	13	251

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	66	8	15	4	6	0	2	75	10	54
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	64	14	9	4	4	0	5	82	8	488
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	62	13	15	2	3	1	4	79	5	103
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	64	13	9	4	5	0	5	82	9	439
2019	Blind or visual impairment (unable to see or difficulty seeing)	69	10	4	6	7	4	0	82	14	30
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	64	13	10	4	4	0	5	81	8	512
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	70	11	8	5	2	1	1	84	7	81
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	63	13	10	3	5	0	5	81	9	461
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	43	35	11	0	0	0	11	88	0	10
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	64	13	10	4	4	0	5	81	9	532
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	59	15	11	5	5	0	6	78	10	292
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	70	11	9	2	4	1	4	84	6	250

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	76	11	8	1	2	0	2	89	3	54
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	71	12	6	2	3	0	5	88	5	492
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	71	11	10	2	0	0	6	87	2	103
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	72	12	6	1	4	0	4	88	6	443
2019	Blind or visual impairment (unable to see or difficulty seeing)	74	7	4	0	7	4	4	88	8	30
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	72	12	7	2	3	0	5	88	5	516
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	72	8	10	2	5	1	1	83	7	81
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	72	12	6	2	3	0	5	89	5	465
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	61	28	0	0	0	0	11	100	0	10
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	72	12	7	2	3	0	5	88	5	536
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	70	13	6	1	4	0	5	87	6	294
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	74	11	7	2	2	0	4	89	4	252

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	27	14	19	3	13	21	4	54	21	55
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	29	21	11	5	10	18	5	66	20	492
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	32	22	12	3	10	18	3	68	16	104
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	28	20	12	5	11	18	6	63	21	443
2019	Blind or visual impairment (unable to see or difficulty seeing)	33	8	4	13	15	23	4	57	38	30
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	29	21	12	4	10	18	5	65	19	517
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	33	24	14	10	6	14	0	66	18	81
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	29	19	12	4	11	19	6	64	20	466
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	7	61	11	11	0	0	11	76	12	10
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	30	19	12	5	11	19	5	64	20	537
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	28	20	12	5	11	19	5	63	21	294
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	31	21	11	4	10	17	5	67	19	253

Collective agreements and terms and conditions of employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	41	43	9	0	4	3	87	4	55
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	42	46	6	3	2	1	89	5	489
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	43	41	13	2	2	0	83	4	104
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	41	47	5	3	2	2	90	5	440
2019	Blind or visual impairment (unable to see or difficulty seeing)	45	47	0	6	3	0	91	9	30
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	41	46	7	2	2	1	89	4	514
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	40	52	4	4	0	1	92	4	81
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	42	45	7	2	2	1	88	5	463
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	22	78	0	0	0	0	100	0	10
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	42	45	7	3	2	1	88	5	534
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	40	47	6	3	2	2	89	5	291
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	44	45	7	2	2	1	89	4	253

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	30	21	17	17	11	2	3	53	29	55
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	37	28	11	9	11	3	1	68	21	490
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	41	20	14	12	8	4	0	64	21	103
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	35	28	11	9	11	3	2	67	22	442
2019	Blind or visual impairment (unable to see or difficulty seeing)	22	36	4	15	19	5	0	61	35	30
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	37	26	12	10	10	3	1	66	21	515
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	37	34	11	7	9	1	1	72	17	81
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	36	26	12	10	11	4	1	65	22	464
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	22	67	0	11	0	0	0	89	11	10
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	37	26	12	10	11	3	1	66	22	535
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	36	26	12	10	11	3	2	65	22	293
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	37	28	12	9	10	3	1	67	21	252

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	39	61	55
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	37	63	489
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	36	64	102
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	37	63	442
2019	Blind or visual impairment (unable to see or difficulty seeing)	45	55	29
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	37	63	515
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	33	67	80
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	38	62	464
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	40	60	293
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	33	67	251

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	74	26	22
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	60	40	178
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	74	26	36
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	59	41	164
2019	Blind or visual impairment (unable to see or difficulty seeing)	39	61	13
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	63	37	187
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	58	42	25
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	62	38	175
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	61	39	119
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	63	37	81

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	75	25	36
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	72	28	164
2019	Blind or visual impairment (unable to see or difficulty seeing)	53	47	13
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	74	26	187
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	66	34	25
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	74	26	175
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	72	28	119
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	73	27	81

Question 59c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	0	100	25
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	6	94	175

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Blind or visual impairment (unable to see or difficulty seeing)	0	100	13
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	7	93	187
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	0	100	25
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	7	93	175

Question 59e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	10	90	119
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	9	91	81

Question 59f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	17	83	36
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	17	83	164
2019	Blind or visual impairment (unable to see or difficulty seeing)	0	100	13
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	18	82	187
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	19	81	119
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	13	87	81

Question 59g. From whom did you experience harassment on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	5	95	119
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	6	94	81

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	64	36	22
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	43	57	176
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	35	65	36
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	48	52	162
2019	Blind or visual impairment (unable to see or difficulty seeing)	68	32	13
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	44	56	185
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	42	58	25
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	46	54	173
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	48	52	117
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	42	58	81

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	52	48	22
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	48	52	176
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	42	58	36
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	50	50	162
2019	Blind or visual impairment (unable to see or difficulty seeing)	43	57	13
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	49	51	185
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	36	64	25
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	50	50	173
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	53	47	117
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	41	59	81

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	67	33	22
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	70	30	176
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	71	29	36
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	69	31	162
2019	Blind or visual impairment (unable to see or difficulty seeing)	56	44	13
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	70	30	185
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	66	34	25
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	70	30	173
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	70	30	117
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	69	31	81

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	57	43	22
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	50	50	176
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	46	54	36
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	52	48	162
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	57	43	25
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	50	50	173
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	53	47	117
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	49	51	81

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	64	36	22
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	44	56	176
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	38	62	36
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	48	52	162
2019	Blind or visual impairment (unable to see or difficulty seeing)	47	53	13
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	46	54	185
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	36	64	25
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	48	52	173
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	53	47	117
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	35	65	81

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	62	38	22
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	54	46	176
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	59	41	36
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	54	46	162
2019	Blind or visual impairment (unable to see or difficulty seeing)	56	44	13
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	55	45	185
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	40	60	25
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	57	43	173
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	58	42	117
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	50	50	81

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	55	45	22
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	44	56	176
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	26	74	36
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	50	50	162
2019	Blind or visual impairment (unable to see or difficulty seeing)	43	57	13
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	45	55	185
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	34	66	25
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	47	53	173
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	52	48	117
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	35	65	81

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Blind or visual impairment (unable to see or difficulty seeing)	0	100	13
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	5	95	185
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	0	100	25
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	5	95	173

Question 60i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	14	86	36
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	9	91	162
2019	Blind or visual impairment (unable to see or difficulty seeing)	0	100	13
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	11	89	185
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	12	88	117
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	8	92	81

Question 60j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	16	84	36
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	16	84	162
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	16	84	117
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	17	83	81

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	71	29	22
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	72	28	176
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	64	36	36
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	74	26	162
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	70	30	25
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	73	27	173
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	74	26	117
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	70	30	81

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	45	55	22
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	30	70	176
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	32	68	36
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	32	68	162
2019	Blind or visual impairment (unable to see or difficulty seeing)	43	57	13
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	31	69	185
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	28	72	25
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	32	68	173
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	30	70	117
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	34	66	81

Question 60m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	38	62	22
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	24	76	176
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	28	72	36
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	25	75	162
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	21	79	25
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	26	74	173
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	28	72	117
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	22	78	81

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	60	40	21
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	52	48	175
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	33	67	35
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	58	42	161
2019	Blind or visual impairment (unable to see or difficulty seeing)	56	44	13
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	53	47	183
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	40	60	25
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	55	45	171
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	58	42	116
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	47	53	80

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	45	55	21
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	29	71	175
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	25	75	35
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	32	68	161
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	25	75	25
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	31	69	171
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	34	66	116
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	25	75	80

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Blind or visual impairment (unable to see or difficulty seeing)	0	100	13
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	10	90	183
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	11	89	116
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	7	93	80

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	55	45	21
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	30	70	175
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	30	70	35
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	34	66	161
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	21	79	25
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	35	65	171
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	35	65	116
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	30	70	80

Question 61e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Blind or visual impairment (unable to see or difficulty seeing)	0	100	13
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	8	92	183
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	7	93	116
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	7	93	80

Question 61f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	17	83	116
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	11	89	80

Question 61g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	25	75	21
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	11	89	175
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	14	86	116
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	9	91	80

Question 61h. What action(s) did you take to address the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	18	82	35
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	20	80	161
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	25	75	116
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	11	89	80

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	25	75	21
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	27	73	175
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	34	66	35
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	25	75	161
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	53	47	25
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	23	77	171
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	22	78	116
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	35	65	80

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	13	87	97
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	14	86	71

Question 62e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	6	94	97
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	11	89	71

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	5	95	97
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	8	92	71

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	5	95	97
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	8	92	71

Question 62h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	20	80	97
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	11	89	71

Question 62i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	23	77	97
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	8	92	71

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	55	45	97
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	33	67	71

Question 62k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	21	79	97
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	9	91	71

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	71	29	97
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	52	48	71

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	75	25	97
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	57	43	71

Question 62o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	8	92	97
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	8	92	71

Question 62p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	20	80	97
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	11	89	71

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	47	53	54
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	43	57	484
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	39	61	102
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	45	55	436
2019	Blind or visual impairment (unable to see or difficulty seeing)	49	51	30
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	43	57	508
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	38	62	80
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	45	55	458
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	49	51	288
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	37	63	250

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	9	8	14	19	38	10	0	20	64	55
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	9	13	16	16	33	11	2	25	56	491
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	13	12	14	15	31	13	2	30	54	104
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	8	13	17	16	34	10	2	23	58	442
2019	Blind or visual impairment (unable to see or difficulty seeing)	13	2	14	11	44	17	0	18	66	30
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	9	13	16	16	33	11	2	25	57	516
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	15	17	15	10	28	15	0	38	44	80
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	8	12	16	17	34	10	2	22	59	466
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	11	35	0	33	22	0	0	46	54	10
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	9	12	16	16	34	11	2	24	57	536
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	7	12	14	16	38	10	3	22	62	294
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	11	13	18	16	28	12	1	27	51	252

Question 65. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	16	10	13	29	29	2	0	27	60	54
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	15	20	19	14	26	4	1	37	43	490
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	17	18	22	16	21	5	1	38	39	104
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	15	20	18	16	28	4	1	36	46	440
2019	Blind or visual impairment (unable to see or difficulty seeing)	13	22	28	7	30	0	0	34	38	30
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	15	19	18	16	26	4	1	36	45	514
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	23	24	28	7	17	2	0	47	24	80
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	14	19	17	17	28	4	1	34	48	464
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	11	46	11	0	22	11	0	63	24	10
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	15	19	19	16	27	4	1	36	45	534
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	14	18	16	14	33	4	1	34	49	292
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	16	21	21	17	19	5	0	39	39	252

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	44	56	55
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	35	65	490
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	39	61	104
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	35	65	441
2019	Blind or visual impairment (unable to see or difficulty seeing)	33	67	30
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	36	64	515
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	24	76	80
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	38	62	465
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	38	62	293
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	33	67	252

Question 67a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	51	49	24
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	38	62	166
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	36	64	39
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	41	59	151
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	38	62	18
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	40	60	172
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	44	56	111
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	34	66	79

Question 67b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	83	17	39
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	84	16	151
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	100	0	18
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	82	18	172
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	81	19	111
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	88	12	79

Question 67c. From whom did you experience discrimination on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Blind or visual impairment (unable to see or difficulty seeing)	0	100	10
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	3	97	180
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	0	100	18
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	3	97	172

Question 67e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Blind or visual impairment (unable to see or difficulty seeing)	0	100	10
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	12	88	180
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	0	100	18
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	12	88	172
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	11	89	111
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	11	89	79

Question 67f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	15	85	39
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	11	89	151
2019	Blind or visual impairment (unable to see or difficulty seeing)	0	100	10
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	13	87	180
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	0	100	18
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	13	87	172
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	13	87	111
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	10	90	79

Question 67g. From whom did you experience discrimination on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	4	96	111
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	8	92	79

Question 68a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	10	90	108
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	10	90	78

Question 68b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	13	87	108
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	9	91	78

Question 68c. Please indicate the type of discrimination you experienced. Colour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	11	89	108
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	6	94	78

Question 68d. Please indicate the type of discrimination you experienced. Religion
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Blind or visual impairment (unable to see or difficulty seeing)	0	100	10
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	4	96	176
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	0	100	17
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	4	96	169

Question 68e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	43	57	24
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	20	80	162
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	13	87	39
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	26	74	147
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	26	74	108
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	20	80	78

Question 68f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	30	70	24
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	24	76	162
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	26	74	108
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	23	77	78

Question 68g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	0	100	17
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	3	97	169

Question 68i. Please indicate the type of discrimination you experienced. Marital status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	26	74	24
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	10	90	162
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	12	88	108
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	12	88	78

Question 68j. Please indicate the type of discrimination you experienced. Family status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	19	81	24
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	22	78	162
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	13	87	39
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	24	76	147
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	24	76	108
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	18	82	78

Question 68l. Please indicate the type of discrimination you experienced. Disability
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	90	10	39
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	72	28	147
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	71	29	17
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	76	24	169
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	75	25	108
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	77	23	78

Question 68n. Please indicate the type of discrimination you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	15	85	108
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	12	88	78

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	31	69	23
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	41	59	161
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	31	69	39
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	43	57	145
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	41	59	17
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	40	60	167
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	42	58	108
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	38	62	76

Question 69b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	31	69	23
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	22	78	161
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	17	83	39
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	25	75	145
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	26	74	108
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	19	81	76

Question 69d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	36	64	23
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	32	68	161
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	24	76	39
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	35	65	145
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	35	65	108
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	29	71	76

Question 69e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	0	100	39
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	8	92	145

Question 69f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	17	83	108
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	13	87	76

Question 69g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	6	94	108
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	8	92	76

Question 69h. What action(s) did you take to address the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	16	84	39
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	11	89	145
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	11	89	108
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	14	86	76

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	38	62	23
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	40	60	161
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	48	52	39
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	38	62	145
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	37	63	17
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	40	60	167
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	39	61	108
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	41	59	76

Question 70h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	17	83	81
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	9	91	61

Question 70i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	22	78	81
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	11	89	61

Question 70j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	42	58	81
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	35	65	61

Question 70l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	62	38	81
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	58	42	61

Question 70n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	77	23	81
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	63	37	61

Question 70p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	9	91	81
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	11	89	61

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	47	53	54
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	33	67	486
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	36	64	104
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	35	65	436
2019	Blind or visual impairment (unable to see or difficulty seeing)	27	73	30
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	35	65	510
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	26	74	79
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	37	63	461
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	38	62	291
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	31	69	249

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	11	7	16	18	38	10	0	20	62	55
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	9	11	21	14	26	15	3	25	49	489
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	13	13	18	15	24	17	1	31	47	104
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	9	10	21	15	28	13	3	22	52	440
2019	Blind or visual impairment (unable to see or difficulty seeing)	16	2	19	7	31	24	0	24	50	30
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	9	11	21	15	27	14	3	24	51	514
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	15	13	27	12	16	15	2	34	34	80
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	9	10	20	15	29	14	3	23	54	464
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	11	28	11	11	22	17	0	48	39	10
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	10	10	21	15	28	14	3	24	51	534
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	8	9	18	15	33	14	4	20	58	293
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	12	12	24	15	21	14	2	29	42	251

Question 73. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	16	8	19	23	33	2	0	24	57	55
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	17	18	20	13	24	7	1	38	40	488
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	17	17	21	17	22	4	2	37	41	103
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	17	17	20	13	25	7	1	36	42	440
2019	Blind or visual impairment (unable to see or difficulty seeing)	18	8	26	7	28	11	0	30	40	30
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	17	17	20	14	25	6	1	37	42	513
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	23	20	27	8	16	7	0	45	26	79
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	16	16	19	15	26	7	1	35	45	464
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	11	50	0	11	11	17	0	74	26	10
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	17	16	20	14	25	7	1	36	42	533
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	16	15	16	15	29	8	1	34	48	293
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	18	19	25	13	20	5	1	39	35	250

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	77	23	55
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	63	37	490
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	77	23	104
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	61	39	441
2019	Blind or visual impairment (unable to see or difficulty seeing)	62	38	30
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	64	36	515
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	46	54	79
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	67	33	466
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	50	50	10
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	64	36	535
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	62	38	294
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	66	34	251

Question 80. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	95	5	42
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	77	23	304
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	90	10	79
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	76	24	267
2019	Blind or visual impairment (unable to see or difficulty seeing)	94	6	19
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	78	22	327
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	70	30	37
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	80	20	309
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	72	28	183
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	87	13	163

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	19	26	14	18	23	45	41	40
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	31	32	10	15	12	63	27	234
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	33	30	9	24	5	63	28	70
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	28	31	11	13	17	59	30	204
2019	Blind or visual impairment (unable to see or difficulty seeing)	21	32	6	30	11	53	40	18
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	30	31	11	14	14	60	29	256
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	34	34	2	21	9	68	30	27
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	29	30	12	15	14	59	29	247
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	27	30	14	14	15	57	29	132
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	31	31	8	17	13	62	30	142

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Workplace well-being

A psychologically healthy workplace

Question 30. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	32	24	17	6	20	0	2	57	26	55
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	40	21	14	7	15	3	0	63	23	492
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	45	19	11	9	15	1	0	64	25	104
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	37	22	15	6	16	3	0	62	23	443
2019	Blind or visual impairment (unable to see or difficulty seeing)	30	17	22	7	19	4	0	50	27	30
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	39	22	14	7	16	2	0	63	23	517
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	47	16	11	3	21	3	0	65	24	81
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	38	23	15	8	15	2	0	62	23	466
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	32	46	0	11	0	11	0	88	12	10
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	39	21	14	7	16	2	0	62	24	537
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	38	23	14	4	18	3	0	62	23	294
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	40	20	14	10	14	1	0	62	24	253

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	51	25	17	0	8	75	8	14
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	19	28	6	31	15	48	46	67
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	20	35	14	17	13	56	30	19
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	26	26	6	28	14	52	42	62
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	25	28	8	25	14	53	40	81
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	23	23	4	38	12	46	50	35
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	27	31	11	15	16	58	31	46

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	17	41	13	7	22	0	58	28	54
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	21	33	16	13	15	2	55	29	490
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	29	32	18	9	11	0	61	21	104
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	19	34	15	13	17	2	54	30	440
2019	Blind or visual impairment (unable to see or difficulty seeing)	17	19	21	11	28	4	38	41	30
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	21	35	16	12	16	1	56	28	514
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	28	34	13	9	12	4	65	22	81
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	20	34	16	12	17	1	54	30	463
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	11	65	13	0	11	0	76	11	10
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	21	33	16	12	16	1	55	29	534
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	17	34	14	14	19	2	52	33	293
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	25	34	18	10	13	1	59	23	251

Question 78. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	15	24	9	14	36	0	2	40	51	55
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	12	20	15	20	33	1	0	31	54	489
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	15	24	15	12	32	0	1	40	45	104
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	11	19	14	22	34	1	0	30	56	440
2019	Blind or visual impairment (unable to see or difficulty seeing)	6	19	17	16	43	0	0	25	58	30
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	12	20	14	20	33	1	0	33	53	514
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	15	22	12	25	26	0	0	37	51	81
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	11	20	14	19	35	1	0	31	54	463
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	11	22	28	7	32	0	0	33	39	10
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	12	20	14	20	33	1	0	32	54	534
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	11	18	12	19	39	1	0	29	58	291
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	13	23	16	21	27	0	0	36	48	253

Work-related stress

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	20	20	23	6	30	0	0	41	36	55
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	21	26	21	12	19	0	1	47	32	491
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	26	27	22	3	20	1	1	54	24	104
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	20	24	21	14	21	0	1	44	34	442
2019	Blind or visual impairment (unable to see or difficulty seeing)	21	28	28	6	17	0	0	49	23	30
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	21	25	21	12	21	0	1	46	33	516
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	22	24	20	15	17	0	1	47	32	81
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	21	25	21	11	21	0	1	46	32	465
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	11	46	11	11	22	0	0	57	33	10
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	21	25	21	12	21	0	1	46	32	536
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	18	25	22	15	20	0	0	43	35	294
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	24	26	20	8	21	0	1	50	29	252

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	20	35	26	2	15	2	56	17	54
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	20	25	24	15	14	1	46	29	492
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	22	30	20	10	17	1	53	27	103
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	20	25	26	14	14	1	46	28	443
2019	Blind or visual impairment (unable to see or difficulty seeing)	19	12	43	16	10	0	31	26	29
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	20	27	24	13	15	1	48	28	517
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	18	24	25	17	16	0	42	34	81
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	21	26	25	13	14	1	48	27	465
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	0	28	22	11	39	0	28	50	10
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	21	26	25	13	14	1	47	28	536
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	22	23	24	16	14	1	46	30	294
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	18	30	26	10	15	1	49	25	252

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	39	19	22	7	8	0	6	62	15	54
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	26	28	21	11	10	0	3	56	22	487
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	33	26	21	8	7	1	3	62	16	102
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	26	28	21	11	10	0	4	56	22	439
2019	Blind or visual impairment (unable to see or difficulty seeing)	16	32	26	10	16	0	0	48	25	30
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	28	27	21	11	10	0	4	57	21	511
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	21	31	21	14	12	0	1	53	26	80
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	28	27	21	10	10	0	4	58	20	461
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	0	28	17	22	22	0	11	32	49	10
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	28	27	21	10	10	0	3	57	21	531
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	28	26	19	13	9	0	4	57	23	292
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	27	29	23	7	11	0	3	57	19	249

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	12	16	26	20	26	0	0	28	46	55
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	14	16	20	19	30	0	1	30	50	489
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	15	9	30	20	24	2	0	25	45	104
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	14	17	18	19	31	0	1	31	50	440
2019	Blind or visual impairment (unable to see or difficulty seeing)	9	15	24	15	33	0	4	25	50	30
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	14	16	20	19	29	0	1	30	49	514
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	15	8	17	29	31	0	0	23	60	81
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	14	17	21	18	29	0	1	31	47	463
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	0	17	11	22	50	0	0	17	72	10
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	14	16	21	19	29	0	1	30	49	534
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	15	15	19	17	31	0	1	31	50	292
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	12	16	23	21	27	1	0	28	49	252

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	60	9	9	6	6	11	77	13	54
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	47	20	12	7	8	7	71	16	486
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	59	14	9	3	5	10	81	10	100
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	45	20	12	8	8	7	70	17	440
2019	Blind or visual impairment (unable to see or difficulty seeing)	46	12	8	9	10	16	69	22	29
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	48	19	12	7	8	7	72	16	511
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	44	21	13	9	9	4	68	19	80
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	49	18	11	7	8	8	72	15	460
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	22	35	32	11	0	0	57	11	10
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	48	18	11	7	8	7	72	16	530
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	49	20	12	7	7	6	73	15	291
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	47	17	11	7	9	9	70	18	249

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	25	23	15	11	23	0	2	50	35	55
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	21	23	21	12	22	0	1	44	35	490
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	19	23	23	9	24	1	0	43	34	102
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	22	23	19	13	22	0	1	45	35	443
2019	Blind or visual impairment (unable to see or difficulty seeing)	17	15	24	19	21	0	4	34	41	30
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	22	23	20	12	23	0	1	45	35	515
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	20	35	14	11	19	0	0	55	31	81
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	22	21	21	12	23	0	1	43	36	464
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	0	57	11	11	22	0	0	57	32	10
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	22	22	20	12	23	0	1	45	35	535
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	23	18	22	13	23	0	1	41	37	294
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	20	29	17	11	21	0	1	50	33	251

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	16	28	23	9	23	0	0	44	33	55
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	15	26	22	17	18	1	1	42	36	485
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	16	32	22	14	15	1	0	48	29	103
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	15	25	22	17	19	0	1	41	37	437
2019	Blind or visual impairment (unable to see or difficulty seeing)	13	35	17	14	17	0	4	50	33	30
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	15	26	22	16	19	1	1	42	35	510
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	14	25	29	15	17	0	0	39	32	81
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	16	27	21	17	19	1	1	43	36	459
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	0	35	22	32	11	0	0	35	43	10
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	16	26	22	16	19	1	1	43	35	530
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	15	23	19	17	22	1	1	40	41	288
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	15	30	25	15	14	0	0	46	29	252

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	16	22	22	21	19	0	0	38	40	55
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	16	23	23	17	19	1	1	40	37	487
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	12	29	22	21	13	2	0	42	35	104
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	17	21	23	17	20	0	1	39	37	438
2019	Blind or visual impairment (unable to see or difficulty seeing)	18	9	41	11	20	0	0	28	31	30
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	16	23	22	18	19	1	1	40	37	512
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	15	22	27	20	15	0	0	38	36	81
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	17	23	22	17	19	1	1	40	37	461
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	11	24	33	0	32	0	0	35	32	10
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	16	23	23	18	18	1	1	40	37	532
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	18	19	23	16	22	0	2	38	39	289
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	14	27	24	19	15	1	0	42	35	253

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	31	16	15	19	18	0	0	48	37	54
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	18	23	23	17	19	1	1	41	36	488
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	22	29	22	9	16	2	0	51	26	103
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	18	20	23	19	19	0	1	39	38	439
2019	Blind or visual impairment (unable to see or difficulty seeing)	27	17	23	17	16	0	0	44	33	30
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	19	22	23	17	19	1	1	41	36	512
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	20	22	24	17	17	0	0	43	33	80
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	19	22	22	17	19	1	1	41	36	462
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	11	24	22	11	32	0	0	35	43	10
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	19	22	23	17	18	1	0	42	36	532
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	16	19	22	20	22	0	1	36	42	290
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	22	25	23	14	15	1	0	48	29	252

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	29	17	16	15	23	0	0	46	38	54
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	22	21	16	17	24	1	1	43	41	486
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	30	16	20	16	16	2	1	47	33	104
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	21	22	15	17	26	0	0	43	43	436
2019	Blind or visual impairment (unable to see or difficulty seeing)	27	14	15	8	36	0	0	41	44	30
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	22	21	16	17	23	1	1	44	41	510
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	25	17	16	19	22	0	0	43	41	80
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	22	21	16	16	24	1	1	43	41	460
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	0	57	22	11	11	0	0	57	22	10
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	23	20	16	17	24	1	1	43	41	530
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	19	21	15	16	27	0	1	40	44	291
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	27	20	16	17	19	1	0	47	37	249

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	33	28	11	13	13	0	2	62	27	54
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	25	28	18	13	14	0	1	54	28	485
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	30	23	21	13	13	1	0	53	26	103
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	25	29	17	13	15	0	2	55	28	436
2019	Blind or visual impairment (unable to see or difficulty seeing)	30	29	11	13	13	0	4	61	27	30
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	25	28	18	13	14	0	1	54	28	509
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	32	25	16	15	12	0	0	57	27	81
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	24	28	18	13	15	0	2	54	28	458
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	0	46	33	11	11	0	0	46	22	10
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	26	28	17	13	14	0	1	55	28	529
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	23	28	17	12	17	0	2	52	30	288
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	28	28	18	14	11	1	0	57	25	251

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	33	26	12	12	14	2	60	27	54
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	32	22	17	12	14	2	56	27	477
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	38	29	10	11	8	4	69	20	103
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	31	21	18	12	15	2	53	28	428
2019	Blind or visual impairment (unable to see or difficulty seeing)	37	12	17	11	20	4	50	32	30
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	32	23	16	12	14	2	57	27	501
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	33	19	14	11	23	0	52	34	79
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	33	23	17	12	12	3	57	25	452
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	11	68	11	0	11	0	78	11	10
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	33	21	17	12	14	2	56	27	521
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	30	21	18	13	15	3	53	28	282
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	36	24	14	12	13	1	61	25	249

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	25	19	12	7	35	0	2	45	43	55
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	32	18	15	10	20	1	2	53	31	487
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	23	18	23	10	22	3	1	43	34	104
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	34	18	13	10	21	1	3	54	32	438
2019	Blind or visual impairment (unable to see or difficulty seeing)	34	32	6	8	16	0	4	69	25	29
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	32	18	15	10	22	1	2	51	33	513
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	41	20	14	8	16	0	1	61	24	81
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	30	18	15	10	22	2	2	50	34	461
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	22	46	22	0	11	0	0	67	11	10
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	32	18	15	10	22	1	2	52	33	532
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	31	16	17	11	22	1	2	49	34	290
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	33	21	13	9	21	1	2	56	31	252

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	34	25	10	7	24	0	59	31	55
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	38	15	15	10	21	1	54	31	488
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	38	25	9	15	10	2	65	26	104
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	37	14	15	8	24	1	52	33	439
2019	Blind or visual impairment (unable to see or difficulty seeing)	43	8	13	17	19	0	51	36	30
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	37	17	14	9	22	1	54	31	513
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	48	21	12	8	11	0	68	20	80
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	36	15	15	10	23	1	52	33	463
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	33	39	28	0	0	0	72	0	10
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	37	16	14	10	22	1	54	32	533
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	31	15	15	9	29	1	47	38	292
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	44	18	13	10	13	1	63	23	251

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	30	33	9	12	15	0	0	63	28	54
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	36	32	15	8	8	1	1	69	16	489
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	44	32	11	7	3	1	1	78	11	102
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	34	32	15	9	10	0	1	66	19	441
2019	Blind or visual impairment (unable to see or difficulty seeing)	30	31	10	15	15	0	0	61	30	30
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	36	32	14	9	8	1	1	69	17	513
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	39	28	15	10	8	0	0	66	19	80
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	35	32	14	9	8	1	1	69	17	463
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	22	39	28	11	0	0	0	61	11	10
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	36	31	14	9	9	1	1	68	18	533
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	35	30	15	9	10	0	1	65	20	294
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	37	34	13	9	6	1	1	72	15	249

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	40	24	10	4	21	0	0	65	25	55
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	32	21	16	13	16	1	1	54	30	486
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	40	22	11	14	12	0	1	62	27	104
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	31	21	17	12	18	1	1	53	30	437
2019	Blind or visual impairment (unable to see or difficulty seeing)	39	12	18	10	22	0	0	50	32	29
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	33	22	15	12	16	1	1	55	29	512
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	34	21	23	9	13	0	0	55	22	80
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	33	21	14	13	17	1	1	55	31	461
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	33	35	22	0	11	0	0	68	11	10
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	33	21	15	13	17	1	1	55	30	531
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	31	21	14	12	20	1	1	52	33	289
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	36	21	17	13	12	0	1	58	25	252

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	62	6	4	0	2	26	92	3	53
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	50	9	5	2	1	31	87	5	489
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	62	4	3	2	1	28	92	4	104
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	49	10	6	2	2	31	87	5	438
2019	Blind or visual impairment (unable to see or difficulty seeing)	50	12	2	6	4	26	84	14	30
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	52	9	5	2	1	31	88	4	512
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	51	12	6	1	2	28	87	4	79
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	52	8	5	2	1	31	88	5	463
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	43	17	0	0	0	39	100	0	10
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	52	9	5	2	1	31	87	5	532
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	50	9	5	2	1	33	88	4	293
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	54	9	5	2	2	28	87	6	249

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	56	19	6	2	6	0	11	85	9	54
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	53	22	10	5	3	0	7	81	8	488
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	59	19	10	5	2	0	5	82	8	104
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	52	23	9	5	3	0	8	82	9	438
2019	Blind or visual impairment (unable to see or difficulty seeing)	54	22	4	4	13	0	4	78	18	29
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	53	22	9	5	2	0	7	82	8	513
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	55	23	11	5	0	0	6	83	5	79
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	53	22	9	5	3	0	7	81	9	463
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	50	32	0	11	0	7	0	88	12	10
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	54	22	9	5	3	0	7	82	8	532
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	51	21	9	5	4	0	9	80	10	293
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	57	23	9	4	2	0	5	84	7	249

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	52	18	11	4	11	2	2	73	16	54
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	59	16	9	5	6	1	4	79	12	491
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	59	14	6	4	11	1	4	78	16	104
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	58	17	10	5	6	1	4	79	11	441
2019	Blind or visual impairment (unable to see or difficulty seeing)	54	19	7	6	2	0	11	82	9	30
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	59	16	9	5	7	1	4	78	12	515
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	57	19	8	6	6	0	4	80	12	79
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	59	16	9	5	7	1	4	78	12	466
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	57	33	0	0	11	0	0	89	11	10
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	58	16	9	5	7	1	4	78	12	535
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	59	15	11	4	6	1	4	78	11	294
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	58	18	7	5	8	1	4	79	13	251

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	31	36	18	6	8	0	68	14	51
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	37	26	19	9	7	2	64	16	486
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	35	31	19	7	6	1	68	13	104
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	37	25	19	9	7	2	64	17	433
2019	Blind or visual impairment (unable to see or difficulty seeing)	38	22	17	7	10	4	63	19	30
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	36	27	19	9	7	2	64	16	507
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	42	28	18	6	6	1	71	12	79
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	36	26	19	9	7	2	63	17	458
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	28	33	22	17	0	0	61	17	10
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	37	27	19	9	7	2	64	16	527
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	33	23	22	12	8	2	57	20	290
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	41	31	15	5	6	1	73	12	247

Question 75. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	15	28	20	14	22	43	36	55
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	9	22	34	22	13	31	35	492
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	12	24	33	19	12	36	32	104
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	10	22	32	22	14	32	36	443
2019	Blind or visual impairment (unable to see or difficulty seeing)	12	21	32	18	18	32	36	30
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	10	22	32	22	14	32	35	517
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	17	22	37	15	10	39	25	81
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	9	22	32	22	15	31	37	466
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	11	39	22	22	7	50	28	10
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	10	22	32	21	14	32	35	537
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	8	19	33	23	17	27	40	294
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	12	26	32	19	11	38	30	253

Question 76. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	31	20	29	16	4	0	20	51	55
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	21	27	32	11	7	0	19	49	489
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	12	36	28	14	9	1	23	49	104
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	25	24	33	11	7	0	18	49	440
2019	Blind or visual impairment (unable to see or difficulty seeing)	21	23	33	9	13	0	23	44	30
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	22	27	32	12	7	0	18	49	514
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	18	28	29	9	16	0	25	46	81
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	23	26	33	12	6	0	18	50	463
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	22	18	61	0	0	0	0	39	10
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	22	27	32	12	7	0	19	49	534
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	27	26	31	10	5	0	15	54	291
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	17	27	33	13	10	0	23	44	253

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Compensation

Pay or other compensation issues

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	26	38	12	4	20	0	0	26	74	55
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	26	33	22	8	8	2	0	27	73	486
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	36	31	15	8	7	2	0	37	63	103
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	24	34	22	8	10	2	0	24	76	438
2019	Blind or visual impairment (unable to see or difficulty seeing)	23	37	17	10	9	0	4	24	76	30
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	26	33	21	8	10	2	0	27	73	511
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	31	32	23	6	7	2	0	31	69	81
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	25	33	21	8	10	2	0	26	74	460
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	24	32	24	9	9	2	1	25	75	288
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	28	35	18	7	11	2	0	29	71	253

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	67	33	41
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	64	36	344
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	54	46	63
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	66	34	322
2019	Blind or visual impairment (unable to see or difficulty seeing)	66	34	22
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	64	36	363
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	60	40	54
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	65	35	331
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	66	34	209
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	61	39	176

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 84. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	47	53	40
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	50	50	340
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	50	50	63
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	49	51	317
2019	Blind or visual impairment (unable to see or difficulty seeing)	32	68	21
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	50	50	359
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	58	42	51
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	48	52	329
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	47	53	208
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	52	48	172

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	52	9	5	9	19	0	6	65	29	52
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	42	13	10	9	15	1	9	62	27	487
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	50	7	10	8	16	0	9	62	26	104
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	42	15	9	10	15	1	9	62	28	435
2019	Blind or visual impairment (unable to see or difficulty seeing)	37	19	10	6	24	0	4	59	31	29
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	44	13	9	9	15	1	9	63	27	510
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	41	12	10	10	21	0	7	57	33	78
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	44	13	9	9	15	1	9	63	26	461
2019	Speech impairment (unable to speak or difficulty speaking and being understood)	28	7	0	11	54	0	0	35	65	10
2019	Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected	44	13	10	9	15	1	9	63	27	529
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	42	15	12	7	14	1	10	63	24	292
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	45	11	7	12	17	0	8	61	32	247

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	11	12	8	14	44	0	11	26	65	38
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	9	18	16	20	27	2	8	30	52	336
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	16	13	16	14	28	0	14	34	48	63
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	8	18	15	20	29	2	7	29	55	311
2019	Blind or visual impairment (unable to see or difficulty seeing)	4	19	21	33	22	0	0	23	55	21
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	10	17	14	18	30	2	9	30	54	353
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	12	17	14	22	22	0	12	33	51	51
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	9	17	15	19	30	2	8	29	54	323
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	8	17	16	19	31	3	6	28	55	205
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	11	17	13	20	27	0	11	32	53	169

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard)	11	10	11	11	38	2	18	26	61	38
2019	Co-ordination or dexterity (difficulty using hands or arms, for example, grasping or handling a stapler or using a keyboard) - Not selected	8	13	14	15	31	4	17	26	57	339
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs)	9	12	12	8	34	0	26	28	56	63
2019	Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected	8	13	14	16	31	4	15	25	58	314
2019	Blind or visual impairment (unable to see or difficulty seeing)	0	14	16	27	33	0	11	15	67	21
2019	Blind or visual impairment (unable to see or difficulty seeing) - Not selected	8	12	13	14	31	4	17	26	57	356
2019	Deaf or hard of hearing (unable to hear or difficulty hearing)	11	13	20	19	27	0	11	27	51	51
2019	Deaf or hard of hearing (unable to hear or difficulty hearing) - Not selected	7	12	12	14	32	4	18	26	59	326
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities)	8	12	15	14	31	4	17	25	56	208
2019	Other disability (including: learning disabilities, developmental disabilities and all other types of disabilities) - Not selected	8	13	12	15	32	2	17	27	59	169

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Date modified:: 2019-03-01

2019 Public Service Employee Survey Results by Theme for Canada Border Services Agency by Question 109. You indicated that you are a person with a disability. If you wish to provide further details, please select the box(es) that apply to you.

Table of Contents

Employee engagement

Question 7. I get a sense of satisfaction from my work.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 16. Overall, I like my job.

Question 51. I would recommend my department or agency as a great place to work.

Question 52. I am satisfied with my department or agency.

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 26. I can count on my immediate supervisor to keep his or her promises.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 31. I am satisfied with the quality of supervision I receive.

Senior management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Question 35. I have confidence in the senior management of my department or agency.

Question 36. Senior management in my department or agency makes effective and timely decisions.

Question 37. Essential information flows effectively from senior management to staff.

Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Job fit and development

Question 4. I get the training I need to do my job.

Question 44. My department or agency does a good job of supporting employee career development.

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.

Question 17. I can complete my assigned workload during my regular working hours.

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Mobility and retention

Question 54. Do you intend to leave your current position in the next two years?

Question 55. Please indicate your reason for leaving.

Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Question 40. I feel that change is managed well in my department or agency.

Respectful workplace

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Question 22. In my work unit, individuals behave in a respectful manner.

Question 23. The people I work with value my ideas and opinions.

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 49. My department or agency implements activities and practices that support a diverse workplace.

Question 50. Overall, my department or agency treats me with respect.

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.