2019 Public Service Employee Survey Results by Theme for Department for Women and Gender Equality by Question 92. Do you currently work according to any of the following flexible working arrangements?

The results of the 2019 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Compressed workweek - Yes 37 35 19 0 9 0 0 72 9 11
2019 Compressed workweek - No 42 40 7 7 4 0 0 82 11 187
2019 Flexible work schedule (i.e., variable start and end times) - Yes 38 55 2 4 0 0 0 93 4 43
2019 Flexible work schedule (i.e., variable start and end times) - No 43 36 9 7 5 0 0 79 13 155
2019 Telework - Yes 41 40 9 3 7 0 0 82 9 62
2019 Telework - No 42 40 7 8 3 0 0 82 11 136
2019 Job sharing - No 42 40 7 7 4 0 0 82 11 198
2019 Does not work according to a flexible working arrangement 45 38 6 9 2 0 0 83 11 113
2019 Works according to a flexible working arrangement 38 43 9 3 7 0 0 81 10 85

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Compressed workweek - Yes 46 19 9 16 9 0 0 65 26 11
2019 Compressed workweek - No 36 38 12 8 5 0 0 75 14 186
2019 Flexible work schedule (i.e., variable start and end times) - Yes 46 31 17 6 0 0 0 77 6 43
2019 Flexible work schedule (i.e., variable start and end times) - No 34 39 10 10 7 0 0 73 17 154
2019 Telework - Yes 39 34 14 7 7 0 0 72 14 61
2019 Telework - No 36 39 10 10 5 0 0 75 15 136
2019 Job sharing - No 37 37 11 9 6 0 0 74 14 197
2019 Does not work according to a flexible working arrangement 34 42 10 11 4 0 0 76 14 113
2019 Works according to a flexible working arrangement 40 32 14 6 8 0 0 72 15 84

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Compressed workweek - Yes 56 35 0 9 0 0 0 91 9 11
2019 Compressed workweek - No 49 35 12 3 1 0 0 84 4 185
2019 Flexible work schedule (i.e., variable start and end times) - Yes 48 39 14 0 0 0 0 86 0 43
2019 Flexible work schedule (i.e., variable start and end times) - No 50 34 10 4 1 0 0 84 5 153
2019 Telework - Yes 50 33 12 3 2 0 0 83 5 61
2019 Telework - No 50 36 11 3 1 0 0 85 4 135
2019 Job sharing - No 50 35 11 3 1 0 0 85 4 196
2019 Does not work according to a flexible working arrangement 49 37 11 2 1 0 0 86 3 112
2019 Works according to a flexible working arrangement 51 32 11 5 1 0 0 83 6 84

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Compressed workweek - Yes 46 26 19 9 0 0 0 72 9 11
2019 Compressed workweek - No 44 38 10 4 4 0 0 82 8 186
2019 Flexible work schedule (i.e., variable start and end times) - Yes 47 38 15 0 0 0 0 85 0 43
2019 Flexible work schedule (i.e., variable start and end times) - No 43 37 9 6 5 0 0 80 11 154
2019 Telework - Yes 43 39 11 3 5 0 0 81 8 62
2019 Telework - No 45 37 10 5 4 0 0 81 9 135
2019 Job sharing - No 44 37 10 4 4 0 0 81 8 197
2019 Does not work according to a flexible working arrangement 44 40 8 4 4 0 0 84 8 112
2019 Works according to a flexible working arrangement 44 34 13 4 4 0 0 78 9 85

Question 51. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Compressed workweek - Yes 46 19 28 7 0 0 0 65 7 11
2019 Compressed workweek - No 35 29 20 5 10 0 0 65 15 186
2019 Flexible work schedule (i.e., variable start and end times) - Yes 46 32 20 0 2 0 0 78 2 43
2019 Flexible work schedule (i.e., variable start and end times) - No 33 28 21 7 12 0 0 61 19 154
2019 Telework - Yes 37 32 18 3 11 0 0 68 14 62
2019 Telework - No 36 27 22 6 9 0 0 63 15 135
2019 Job sharing - No 36 28 20 5 10 0 0 65 15 197
2019 Does not work according to a flexible working arrangement 33 28 22 8 9 0 0 61 17 112
2019 Works according to a flexible working arrangement 40 29 19 2 10 0 0 69 12 85

Question 52. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Compressed workweek - Yes 37 28 35 0 0 0 0 65 0 11
2019 Compressed workweek - No 34 37 15 6 8 0 0 71 14 186
2019 Flexible work schedule (i.e., variable start and end times) - Yes 42 37 18 3 0 0 0 79 3 42
2019 Flexible work schedule (i.e., variable start and end times) - No 32 37 15 6 10 0 0 69 16 155
2019 Telework - Yes 33 37 20 3 8 0 0 70 11 62
2019 Telework - No 35 37 14 7 7 0 0 71 14 135
2019 Job sharing - No 34 37 16 6 8 0 0 71 13 197
2019 Does not work according to a flexible working arrangement 33 39 13 7 8 0 0 72 15 113
2019 Works according to a flexible working arrangement 35 34 20 3 7 0 0 70 10 84

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Compressed workweek - Yes 46 9 19 19 0 7 0 60 20 11
2019 Compressed workweek - No 29 29 20 12 9 2 0 59 21 185
2019 Flexible work schedule (i.e., variable start and end times) - Yes 43 25 19 13 0 0 0 68 13 43
2019 Flexible work schedule (i.e., variable start and end times) - No 26 28 20 12 11 2 0 56 23 153
2019 Telework - Yes 33 25 17 12 8 4 0 61 21 62
2019 Telework - No 29 29 21 12 8 1 0 58 21 134
2019 Job sharing - No 30 27 20 12 8 2 0 59 21 196
2019 Does not work according to a flexible working arrangement 26 30 22 11 10 1 0 57 21 111
2019 Works according to a flexible working arrangement 35 24 17 14 7 3 0 61 21 85
Top of Page

Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Compressed workweek - Yes 46 19 19 16 0 0 0 65 16 11
2019 Compressed workweek - No 52 25 15 6 1 0 1 78 8 187
2019 Flexible work schedule (i.e., variable start and end times) - Yes 52 23 16 7 0 0 2 77 7 43
2019 Flexible work schedule (i.e., variable start and end times) - No 51 25 15 7 1 0 1 77 8 155
2019 Telework - Yes 43 30 19 8 0 0 0 72 8 62
2019 Telework - No 56 22 13 7 1 0 1 79 8 136
2019 Job sharing - No 52 25 15 7 1 0 1 77 8 198
2019 Does not work according to a flexible working arrangement 57 25 10 5 2 0 1 83 7 113
2019 Works according to a flexible working arrangement 45 24 21 9 0 0 1 69 9 85

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Compressed workweek - Yes 46 9 16 28 0 0 0 56 28 11
2019 Compressed workweek - No 50 27 11 7 3 1 1 78 10 187
2019 Flexible work schedule (i.e., variable start and end times) - Yes 55 29 9 4 2 0 0 84 7 43
2019 Flexible work schedule (i.e., variable start and end times) - No 49 25 12 10 3 1 1 75 13 155
2019 Telework - Yes 52 32 6 8 2 0 0 84 9 62
2019 Telework - No 49 23 14 9 3 1 1 73 13 136
2019 Job sharing - No 50 26 11 8 3 0 1 77 12 198
2019 Does not work according to a flexible working arrangement 47 27 13 8 2 1 2 76 11 113
2019 Works according to a flexible working arrangement 54 24 10 9 4 0 0 78 12 85

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Compressed workweek - Yes 37 19 26 19 0 0 0 56 19 11
2019 Compressed workweek - No 45 30 11 8 4 0 1 76 13 186
2019 Flexible work schedule (i.e., variable start and end times) - Yes 52 28 9 11 0 0 0 79 11 42
2019 Flexible work schedule (i.e., variable start and end times) - No 43 30 13 8 5 1 1 74 13 155
2019 Telework - Yes 44 36 11 10 0 0 0 79 10 61
2019 Telework - No 45 26 13 8 6 1 1 73 14 136
2019 Job sharing - No 45 29 12 9 4 0 1 75 13 197
2019 Does not work according to a flexible working arrangement 44 30 12 7 5 1 1 75 12 113
2019 Works according to a flexible working arrangement 46 28 12 11 3 0 0 74 14 84

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Compressed workweek - Yes 46 9 19 16 9 0 0 56 26 11
2019 Compressed workweek - No 51 28 8 6 6 0 1 79 13 187
2019 Flexible work schedule (i.e., variable start and end times) - Yes 52 27 5 14 2 0 0 80 16 43
2019 Flexible work schedule (i.e., variable start and end times) - No 51 26 10 5 7 0 1 78 13 155
2019 Telework - Yes 49 33 5 6 7 0 0 82 13 62
2019 Telework - No 52 23 10 8 6 0 1 76 14 136
2019 Job sharing - No 51 26 9 7 6 0 1 78 13 198
2019 Does not work according to a flexible working arrangement 51 27 10 6 6 0 1 78 12 113
2019 Works according to a flexible working arrangement 51 26 8 8 7 0 0 78 15 85

Senior management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Compressed workweek - Yes 65 9 9 9 0 7 0 80 10 11
2019 Compressed workweek - No 33 40 10 10 3 4 0 76 13 185
2019 Flexible work schedule (i.e., variable start and end times) - Yes 44 32 7 10 0 7 0 82 11 42
2019 Flexible work schedule (i.e., variable start and end times) - No 33 40 10 10 3 4 0 75 14 154
2019 Telework - Yes 35 31 9 13 2 10 0 73 16 62
2019 Telework - No 35 41 10 9 3 2 0 78 12 134
2019 Job sharing - No 35 38 10 10 3 5 0 77 13 196
2019 Does not work according to a flexible working arrangement 32 44 11 9 1 3 0 78 11 112
2019 Works according to a flexible working arrangement 39 30 8 11 5 7 0 75 17 84

Question 35. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Compressed workweek - Yes 37 28 26 0 9 0 0 65 9 11
2019 Compressed workweek - No 31 36 13 13 4 2 0 69 18 185
2019 Flexible work schedule (i.e., variable start and end times) - Yes 43 33 9 7 3 5 0 80 10 41
2019 Flexible work schedule (i.e., variable start and end times) - No 28 37 15 14 5 1 0 65 19 155
2019 Telework - Yes 28 39 13 11 5 4 0 70 17 61
2019 Telework - No 32 35 14 13 4 2 0 68 17 135
2019 Job sharing - No 31 36 14 12 5 2 0 68 17 196
2019 Does not work according to a flexible working arrangement 29 36 16 15 2 2 0 67 17 113
2019 Works according to a flexible working arrangement 33 36 12 9 8 3 0 71 17 83

Question 36. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Compressed workweek - Yes 28 28 9 19 16 0 0 56 35 11
2019 Compressed workweek - No 15 40 17 19 7 3 0 56 26 185
2019 Flexible work schedule (i.e., variable start and end times) - Yes 25 35 17 13 3 7 0 65 17 42
2019 Flexible work schedule (i.e., variable start and end times) - No 13 40 17 20 9 1 0 54 30 154
2019 Telework - Yes 18 32 13 20 11 5 0 53 33 62
2019 Telework - No 14 42 18 18 6 1 0 57 24 134
2019 Job sharing - No 15 39 17 19 8 3 0 56 27 196
2019 Does not work according to a flexible working arrangement 10 43 19 20 5 2 0 54 26 112
2019 Works according to a flexible working arrangement 22 33 13 17 10 4 0 58 28 84

Question 37. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Compressed workweek - Yes 28 56 0 7 9 0 0 84 16 11
2019 Compressed workweek - No 13 32 19 22 12 3 0 46 35 186
2019 Flexible work schedule (i.e., variable start and end times) - Yes 18 30 17 23 7 5 0 50 32 42
2019 Flexible work schedule (i.e., variable start and end times) - No 13 34 18 20 13 2 0 48 34 155
2019 Telework - Yes 12 36 20 23 6 4 0 49 30 62
2019 Telework - No 15 32 16 20 15 2 0 48 35 135
2019 Job sharing - No 14 33 17 21 12 3 0 48 34 197
2019 Does not work according to a flexible working arrangement 13 32 17 22 14 2 0 46 37 113
2019 Works according to a flexible working arrangement 16 34 18 19 9 3 0 52 29 84
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Compressed workweek - Yes 28 28 9 19 16 0 0 56 35 11
2019 Compressed workweek - No 36 37 11 10 5 1 0 74 15 187
2019 Flexible work schedule (i.e., variable start and end times) - Yes 41 42 7 7 2 0 0 83 9 43
2019 Flexible work schedule (i.e., variable start and end times) - No 34 35 11 12 6 1 0 70 19 155
2019 Telework - Yes 30 43 11 9 7 0 0 73 16 62
2019 Telework - No 38 34 10 12 5 1 0 73 17 136
2019 Job sharing - No 36 37 10 11 6 0 0 73 17 198
2019 Does not work according to a flexible working arrangement 38 33 12 13 4 1 0 71 17 113
2019 Works according to a flexible working arrangement 33 42 9 8 8 0 0 75 16 85

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Compressed workweek - Yes 28 19 9 26 19 0 0 46 44 11
2019 Compressed workweek - No 26 42 11 15 6 0 0 68 21 187
2019 Flexible work schedule (i.e., variable start and end times) - Yes 29 37 10 17 7 0 0 66 24 43
2019 Flexible work schedule (i.e., variable start and end times) - No 26 41 11 15 7 0 0 67 22 155
2019 Telework - Yes 17 48 5 20 10 0 0 65 29 62
2019 Telework - No 31 37 13 13 6 0 0 67 19 136
2019 Job sharing - No 26 40 11 15 7 0 0 67 23 198
2019 Does not work according to a flexible working arrangement 29 38 14 15 4 0 0 67 19 113
2019 Works according to a flexible working arrangement 23 43 6 15 12 0 0 67 27 85

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Compressed workweek - Yes 46 16 0 28 9 0 0 63 37 11
2019 Compressed workweek - No 39 32 13 9 3 1 1 74 13 187
2019 Flexible work schedule (i.e., variable start and end times) - Yes 46 22 18 14 0 0 0 67 14 43
2019 Flexible work schedule (i.e., variable start and end times) - No 38 34 11 9 4 2 1 75 14 155
2019 Telework - Yes 41 30 13 13 2 1 0 72 15 62
2019 Telework - No 39 32 13 9 4 1 2 73 14 136
2019 Job sharing - No 40 31 13 10 3 1 1 73 14 198
2019 Does not work according to a flexible working arrangement 37 35 13 8 3 2 2 75 11 113
2019 Works according to a flexible working arrangement 43 27 12 13 4 1 0 70 18 85

Job fit and development

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Compressed workweek - Yes 28 37 9 9 16 0 0 65 26 11
2019 Compressed workweek - No 23 40 16 16 5 0 1 63 21 186
2019 Flexible work schedule (i.e., variable start and end times) - Yes 17 42 22 19 0 0 0 59 19 43
2019 Flexible work schedule (i.e., variable start and end times) - No 25 39 14 14 7 0 1 65 21 154
2019 Telework - Yes 23 39 16 17 5 0 0 62 22 62
2019 Telework - No 23 40 15 15 5 0 1 64 20 135
2019 Job sharing - No 23 40 16 15 5 0 1 63 21 197
2019 Does not work according to a flexible working arrangement 23 40 15 15 5 0 2 64 20 112
2019 Works according to a flexible working arrangement 23 39 17 16 6 0 0 62 21 85

Question 44. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Compressed workweek - Yes 37 9 28 19 0 7 0 50 20 11
2019 Compressed workweek - No 23 33 20 11 8 5 0 58 21 187
2019 Flexible work schedule (i.e., variable start and end times) - Yes 29 39 7 9 9 7 0 73 19 43
2019 Flexible work schedule (i.e., variable start and end times) - No 22 29 24 12 8 4 0 53 21 155
2019 Telework - Yes 27 36 14 4 13 6 0 67 18 62
2019 Telework - No 22 30 23 15 6 4 0 54 22 136
2019 Job sharing - No 23 32 20 12 8 5 0 58 21 198
2019 Does not work according to a flexible working arrangement 20 31 24 15 7 4 0 53 22 113
2019 Works according to a flexible working arrangement 28 32 16 8 9 7 0 64 19 85

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Compressed workweek - Yes 9 37 9 35 9 0 0 46 44 11
2019 Compressed workweek - No 26 28 12 15 12 5 2 58 29 187
2019 Flexible work schedule (i.e., variable start and end times) - Yes 29 33 9 18 2 9 0 68 22 43
2019 Flexible work schedule (i.e., variable start and end times) - No 24 27 13 16 14 4 2 54 32 155
2019 Telework - Yes 22 36 7 16 10 9 0 64 29 62
2019 Telework - No 27 25 15 16 12 3 2 54 30 136
2019 Job sharing - No 25 29 12 16 12 5 1 57 30 198
2019 Does not work according to a flexible working arrangement 27 26 12 16 14 3 3 55 32 113
2019 Works according to a flexible working arrangement 23 32 12 17 8 8 0 60 27 85

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Compressed workweek - Yes 81 9 9 0 0 0 0 91 0 11
2019 Compressed workweek - No 56 20 11 4 5 0 4 79 10 187
2019 Flexible work schedule (i.e., variable start and end times) - Yes 56 21 9 4 2 0 7 84 7 43
2019 Flexible work schedule (i.e., variable start and end times) - No 58 18 12 4 5 0 3 78 10 155
2019 Telework - Yes 56 22 10 6 4 0 3 80 10 62
2019 Telework - No 59 18 11 3 5 0 4 79 9 136
2019 Job sharing - No 58 19 11 4 5 0 4 80 9 198
2019 Does not work according to a flexible working arrangement 58 19 10 4 6 0 4 80 10 113
2019 Works according to a flexible working arrangement 57 20 11 4 4 0 4 80 8 85

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Compressed workweek - Yes 63 19 0 0 0 0 19 100 0 11
2019 Compressed workweek - No 48 12 10 6 6 1 17 74 14 186
2019 Flexible work schedule (i.e., variable start and end times) - Yes 50 2 12 9 5 0 22 67 17 43
2019 Flexible work schedule (i.e., variable start and end times) - No 49 16 8 4 6 1 16 78 13 154
2019 Telework - Yes 43 9 15 7 4 0 21 67 14 62
2019 Telework - No 52 14 7 5 6 1 16 79 13 135
2019 Job sharing - No 49 13 9 5 6 1 17 75 14 197
2019 Does not work according to a flexible working arrangement 51 17 9 3 6 1 13 79 11 112
2019 Works according to a flexible working arrangement 46 8 10 8 5 0 23 70 17 85

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Compressed workweek - Yes 37 16 9 19 0 9 9 66 23 11
2019 Compressed workweek - No 46 22 20 3 3 1 5 73 6 186
2019 Flexible work schedule (i.e., variable start and end times) - Yes 53 25 13 2 0 0 7 84 2 43
2019 Flexible work schedule (i.e., variable start and end times) - No 44 21 21 5 3 1 5 69 8 154
2019 Telework - Yes 42 25 18 5 3 0 7 72 8 61
2019 Telework - No 47 20 20 4 2 2 5 72 6 136
2019 Job sharing - No 46 22 19 4 2 1 5 72 7 197
2019 Does not work according to a flexible working arrangement 46 22 20 4 3 1 5 72 7 113
2019 Works according to a flexible working arrangement 45 22 18 5 2 1 6 73 7 84

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Compressed workweek - Yes 37 26 9 9 0 9 9 77 11 11
2019 Compressed workweek - No 43 17 19 5 5 4 8 67 12 185
2019 Flexible work schedule (i.e., variable start and end times) - Yes 45 16 20 2 2 5 10 71 5 43
2019 Flexible work schedule (i.e., variable start and end times) - No 42 17 18 7 6 4 7 66 14 153
2019 Telework - Yes 33 20 18 8 4 7 10 63 15 62
2019 Telework - No 47 16 18 4 5 3 7 69 11 134
2019 Job sharing - No 42 17 18 6 5 4 8 67 12 196
2019 Does not work according to a flexible working arrangement 46 17 17 5 6 2 7 70 11 111
2019 Works according to a flexible working arrangement 37 17 20 7 4 7 8 64 12 85

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Compressed workweek - Yes 54 0 9 19 0 9 9 66 23 11
2019 Compressed workweek - No 59 12 11 3 5 1 9 79 9 185
2019 Flexible work schedule (i.e., variable start and end times) - Yes 65 2 18 2 5 0 7 73 8 43
2019 Flexible work schedule (i.e., variable start and end times) - No 57 14 9 4 5 2 9 80 10 153
2019 Telework - Yes 55 17 8 4 5 0 11 82 10 62
2019 Telework - No 60 8 12 4 5 2 8 76 10 134
2019 Job sharing - No 59 11 11 4 5 2 9 78 10 196
2019 Does not work according to a flexible working arrangement 63 9 10 3 4 2 9 81 8 111
2019 Works according to a flexible working arrangement 53 13 12 5 6 1 9 75 12 85

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Compressed workweek - Yes 63 19 9 0 0 9 0 90 0 11
2019 Compressed workweek - No 73 11 4 2 2 2 7 92 4 187
2019 Flexible work schedule (i.e., variable start and end times) - Yes 72 9 9 0 0 5 5 90 0 43
2019 Flexible work schedule (i.e., variable start and end times) - No 73 12 3 2 2 1 7 92 4 155
2019 Telework - Yes 73 10 8 2 2 0 5 88 4 62
2019 Telework - No 72 12 3 1 2 3 7 93 3 136
2019 Job sharing - No 73 11 5 2 2 2 6 91 3 198
2019 Does not work according to a flexible working arrangement 74 13 1 1 2 1 8 96 3 113
2019 Works according to a flexible working arrangement 71 9 10 2 1 4 4 86 4 85

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Compressed workweek - Yes 74 16 9 0 0 0 0 91 0 11
2019 Compressed workweek - No 76 4 4 2 4 3 7 90 6 186
2019 Flexible work schedule (i.e., variable start and end times) - Yes 83 4 2 0 0 3 7 97 0 42
2019 Flexible work schedule (i.e., variable start and end times) - No 74 5 4 2 5 3 7 88 7 155
2019 Telework - Yes 75 6 3 2 4 1 9 91 6 61
2019 Telework - No 77 4 4 1 4 3 6 90 6 136
2019 Job sharing - No 76 5 4 2 4 3 7 90 6 197
2019 Does not work according to a flexible working arrangement 76 4 4 2 4 3 6 88 7 113
2019 Works according to a flexible working arrangement 77 6 4 1 3 2 8 92 4 84

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Compressed workweek - Yes 100 0 0 0 0 0 0 100 0 11
2019 Compressed workweek - No 75 8 3 1 1 1 12 94 2 185
2019 Flexible work schedule (i.e., variable start and end times) - Yes 81 7 0 0 0 3 10 100 0 42
2019 Flexible work schedule (i.e., variable start and end times) - No 75 7 4 1 1 0 12 93 2 154
2019 Telework - Yes 75 9 4 1 0 0 11 93 2 61
2019 Telework - No 77 7 2 1 1 1 11 96 2 135
2019 Job sharing - No 76 7 3 1 1 1 11 95 2 196
2019 Does not work according to a flexible working arrangement 75 7 4 1 1 0 12 94 2 112
2019 Works according to a flexible working arrangement 78 7 2 1 0 1 10 96 1 84

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Compressed workweek - Yes 54 19 0 19 9 0 0 72 28 11
2019 Compressed workweek - No 35 42 9 9 4 1 0 78 13 187
2019 Flexible work schedule (i.e., variable start and end times) - Yes 36 50 4 7 0 2 0 89 7 43
2019 Flexible work schedule (i.e., variable start and end times) - No 36 38 10 10 6 0 0 74 16 155
2019 Telework - Yes 36 46 5 10 3 0 0 82 13 62
2019 Telework - No 36 39 10 9 5 1 0 75 15 136
2019 Job sharing - No 36 41 9 10 5 1 0 77 14 198
2019 Does not work according to a flexible working arrangement 36 39 11 7 6 0 0 75 13 113
2019 Works according to a flexible working arrangement 36 43 5 13 3 1 0 80 15 85

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Compressed workweek - Yes 46 9 9 26 9 0 0 56 35 11
2019 Compressed workweek - No 42 31 15 6 6 0 0 73 12 187
2019 Flexible work schedule (i.e., variable start and end times) - Yes 45 32 14 9 0 0 0 77 9 43
2019 Flexible work schedule (i.e., variable start and end times) - No 41 29 15 7 8 0 0 70 15 155
2019 Telework - Yes 34 42 8 13 3 0 0 76 16 62
2019 Telework - No 46 24 18 5 8 0 0 70 12 136
2019 Job sharing - No 42 30 15 7 6 0 0 72 13 198
2019 Does not work according to a flexible working arrangement 44 27 16 5 7 0 0 71 12 113
2019 Works according to a flexible working arrangement 39 33 14 9 5 0 0 72 15 85

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Compressed workweek - Yes 28 28 35 9 0 0 0 56 9 11
2019 Compressed workweek - No 31 44 10 9 5 0 0 75 15 185
2019 Flexible work schedule (i.e., variable start and end times) - Yes 36 44 12 6 2 0 0 80 8 43
2019 Flexible work schedule (i.e., variable start and end times) - No 29 43 12 10 6 0 0 72 16 153
2019 Telework - Yes 27 49 8 9 7 0 0 76 16 62
2019 Telework - No 32 40 14 10 4 0 0 73 14 134
2019 Job sharing - No 31 43 12 9 5 0 0 74 14 196
2019 Does not work according to a flexible working arrangement 31 42 12 11 5 0 0 73 16 111
2019 Works according to a flexible working arrangement 31 44 12 7 6 0 0 75 13 85

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Compressed workweek - Yes 28 46 19 0 7 0 0 74 7 11
2019 Compressed workweek - No 24 46 15 10 4 1 1 71 14 187
2019 Flexible work schedule (i.e., variable start and end times) - Yes 26 49 9 9 2 2 2 79 12 43
2019 Flexible work schedule (i.e., variable start and end times) - No 24 45 17 9 5 1 0 69 14 155
2019 Telework - Yes 19 54 9 9 7 1 0 75 16 62
2019 Telework - No 27 42 18 9 3 1 1 70 12 136
2019 Job sharing - No 25 46 15 9 4 1 1 71 13 198
2019 Does not work according to a flexible working arrangement 27 42 19 9 3 0 0 70 12 113
2019 Works according to a flexible working arrangement 21 50 11 9 6 2 1 74 15 85

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Compressed workweek - Yes 46 35 9 9 0 0 0 81 9 11
2019 Compressed workweek - No 44 30 13 8 4 1 0 75 12 187
2019 Flexible work schedule (i.e., variable start and end times) - Yes 51 33 7 7 0 2 0 86 7 43
2019 Flexible work schedule (i.e., variable start and end times) - No 43 30 14 8 5 0 0 73 13 155
2019 Telework - Yes 54 33 5 3 3 2 0 89 6 62
2019 Telework - No 40 29 16 10 4 0 0 69 14 136
2019 Job sharing - No 44 31 13 8 4 1 0 76 12 198
2019 Does not work according to a flexible working arrangement 40 30 16 8 5 0 0 70 14 113
2019 Works according to a flexible working arrangement 50 31 9 7 2 1 0 82 9 85

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Compressed workweek - Yes 44 19 37 0 0 0 0 63 0 11
2019 Compressed workweek - No 36 37 13 10 4 0 0 73 14 187
2019 Flexible work schedule (i.e., variable start and end times) - Yes 54 32 9 2 2 0 0 86 5 43
2019 Flexible work schedule (i.e., variable start and end times) - No 32 36 16 11 5 0 0 68 16 155
2019 Telework - Yes 41 45 10 4 0 0 0 86 4 62
2019 Telework - No 35 31 17 11 6 0 0 66 17 136
2019 Job sharing - No 37 36 15 9 4 0 0 72 13 198
2019 Does not work according to a flexible working arrangement 30 35 16 13 6 0 0 65 19 113
2019 Works according to a flexible working arrangement 45 36 13 4 1 0 0 81 6 85

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Compressed workweek - Yes 81 19 0 0 0 0 0 100 0 11
2019 Compressed workweek - No 63 21 4 4 4 1 1 87 9 187
2019 Flexible work schedule (i.e., variable start and end times) - Yes 72 21 2 2 2 0 0 93 4 43
2019 Flexible work schedule (i.e., variable start and end times) - No 62 21 4 5 5 1 2 86 10 155
2019 Telework - Yes 76 17 3 3 0 0 0 94 3 62
2019 Telework - No 59 23 4 5 6 1 2 85 11 136
2019 Job sharing - No 64 21 4 4 4 1 1 87 8 198
2019 Does not work according to a flexible working arrangement 59 21 4 5 6 2 2 84 12 113
2019 Works according to a flexible working arrangement 71 21 4 3 1 0 0 92 4 85

Mobility and retention

Question 54. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2019 Compressed workweek - Yes 35 28 37 11
2019 Compressed workweek - No 38 25 37 187
2019 Flexible work schedule (i.e., variable start and end times) - Yes 34 20 46 43
2019 Flexible work schedule (i.e., variable start and end times) - No 39 27 34 155
2019 Telework - Yes 40 23 37 62
2019 Telework - No 37 26 37 136
2019 Job sharing - No 38 25 37 198
2019 Does not work according to a flexible working arrangement 36 29 35 113
2019 Works according to a flexible working arrangement 41 20 39 85

Question 55. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2019 Flexible work schedule (i.e., variable start and end times) - Yes 0 14 33 0 47 6 15
2019 Flexible work schedule (i.e., variable start and end times) - No 8 13 60 5 10 3 62
2019 Telework - Yes 13 17 46 0 21 3 25
2019 Telework - No 4 12 59 6 16 3 52
2019 Job sharing - No 7 14 55 4 17 3 77
2019 Does not work according to a flexible working arrangement 4 12 64 5 10 4 42
2019 Works according to a flexible working arrangement 9 15 44 3 26 2 35
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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Compressed workweek - Yes 37 44 0 9 9 0 0 81 19 11
2019 Compressed workweek - No 47 33 11 6 3 0 0 80 9 186
2019 Flexible work schedule (i.e., variable start and end times) - Yes 52 38 7 2 0 0 0 91 2 43
2019 Flexible work schedule (i.e., variable start and end times) - No 45 32 11 8 5 0 0 77 12 154
2019 Telework - Yes 39 43 7 7 4 0 0 82 11 62
2019 Telework - No 50 29 11 6 4 0 0 79 10 135
2019 Job sharing - No 46 34 10 6 4 0 0 80 10 197
2019 Does not work according to a flexible working arrangement 47 31 12 7 3 0 0 78 10 112
2019 Works according to a flexible working arrangement 45 37 8 5 5 0 0 82 10 85

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Compressed workweek - Yes 28 56 16 0 0 0 0 84 0 11
2019 Compressed workweek - No 29 36 11 16 6 2 0 66 23 187
2019 Flexible work schedule (i.e., variable start and end times) - Yes 38 39 10 11 0 2 0 78 11 43
2019 Flexible work schedule (i.e., variable start and end times) - No 26 37 12 17 7 1 0 64 24 155
2019 Telework - Yes 27 48 12 11 2 2 0 75 13 62
2019 Telework - No 30 33 11 17 7 2 0 64 25 136
2019 Job sharing - No 29 37 11 15 6 2 0 67 21 198
2019 Does not work according to a flexible working arrangement 27 33 12 20 7 1 0 61 27 113
2019 Works according to a flexible working arrangement 31 43 10 10 4 2 0 76 14 85

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Compressed workweek - Yes 28 37 35 0 0 0 0 0 65 11
2019 Compressed workweek - No 13 27 36 16 8 0 0 24 40 186
2019 Flexible work schedule (i.e., variable start and end times) - Yes 10 26 31 19 14 0 0 34 35 42
2019 Flexible work schedule (i.e., variable start and end times) - No 15 28 38 14 5 0 0 19 43 155
2019 Telework - Yes 11 31 42 8 8 0 0 16 42 62
2019 Telework - No 15 26 34 18 7 0 0 25 41 135
2019 Job sharing - No 14 27 36 15 7 0 0 22 41 197
2019 Does not work according to a flexible working arrangement 14 27 36 17 6 0 0 23 41 113
2019 Works according to a flexible working arrangement 14 27 37 12 10 0 0 22 42 84

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Compressed workweek - Yes 18 51 20 0 0 10 0 0 77 10
2019 Compressed workweek - No 22 25 25 17 8 2 0 25 49 187
2019 Flexible work schedule (i.e., variable start and end times) - Yes 20 23 28 12 12 5 0 25 45 43
2019 Flexible work schedule (i.e., variable start and end times) - No 22 28 24 17 7 2 0 24 51 154
2019 Telework - Yes 20 32 22 13 7 7 0 21 56 61
2019 Telework - No 23 25 27 17 8 1 0 25 47 136
2019 Job sharing - No 22 27 25 16 8 3 0 24 50 197
2019 Does not work according to a flexible working arrangement 21 26 27 17 8 1 0 25 47 113
2019 Works according to a flexible working arrangement 23 28 23 14 7 5 0 23 54 84

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Compressed workweek - Yes 35 28 19 9 9 0 0 19 63 11
2019 Compressed workweek - No 20 23 34 16 6 1 1 22 43 187
2019 Flexible work schedule (i.e., variable start and end times) - Yes 23 19 34 12 7 2 2 21 44 43
2019 Flexible work schedule (i.e., variable start and end times) - No 20 24 33 16 6 1 0 22 44 155
2019 Telework - Yes 20 17 42 12 5 4 0 17 39 62
2019 Telework - No 21 26 29 17 7 0 1 24 47 136
2019 Job sharing - No 21 23 33 15 6 1 1 22 44 198
2019 Does not work according to a flexible working arrangement 18 26 32 18 6 0 0 24 44 113
2019 Works according to a flexible working arrangement 23 19 35 12 6 3 1 19 44 85

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Compressed workweek - Yes 7 28 37 19 9 0 0 28 35 11
2019 Compressed workweek - No 19 18 31 22 9 1 1 31 38 187
2019 Flexible work schedule (i.e., variable start and end times) - Yes 9 9 32 31 14 2 2 47 20 43
2019 Flexible work schedule (i.e., variable start and end times) - No 21 22 31 19 8 0 0 27 42 155
2019 Telework - Yes 11 16 38 19 14 2 0 33 28 62
2019 Telework - No 21 20 28 23 7 0 1 30 42 136
2019 Job sharing - No 18 19 31 22 9 1 1 31 37 198
2019 Does not work according to a flexible working arrangement 23 20 31 22 5 0 0 26 43 113
2019 Works according to a flexible working arrangement 12 18 31 22 15 1 1 38 30 85

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Compressed workweek - Yes 26 0 46 19 9 0 0 28 26 11
2019 Compressed workweek - No 17 18 23 27 12 2 1 40 35 187
2019 Flexible work schedule (i.e., variable start and end times) - Yes 12 6 23 35 16 2 5 55 20 43
2019 Flexible work schedule (i.e., variable start and end times) - No 18 20 25 24 11 2 0 36 39 155
2019 Telework - Yes 15 15 28 31 9 2 0 41 30 62
2019 Telework - No 18 17 23 25 13 2 2 39 37 136
2019 Job sharing - No 17 17 25 27 12 2 1 40 35 198
2019 Does not work according to a flexible working arrangement 19 19 24 23 11 3 0 36 39 113
2019 Works according to a flexible working arrangement 15 13 25 31 13 1 3 45 29 85

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Compressed workweek - Yes 7 0 46 19 19 9 0 41 8 11
2019 Compressed workweek - No 16 26 23 21 10 3 2 32 44 187
2019 Flexible work schedule (i.e., variable start and end times) - Yes 11 25 19 24 14 2 5 41 38 43
2019 Flexible work schedule (i.e., variable start and end times) - No 16 24 25 20 9 4 1 31 43 155
2019 Telework - Yes 17 34 16 18 10 5 0 30 53 62
2019 Telework - No 14 20 28 22 10 3 2 34 36 136
2019 Job sharing - No 15 25 24 21 10 4 2 33 42 198
2019 Does not work according to a flexible working arrangement 15 22 27 23 9 4 1 33 38 113
2019 Works according to a flexible working arrangement 15 28 20 18 12 4 2 32 46 85

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Compressed workweek - Yes 16 9 46 19 9 0 0 28 26 11
2019 Compressed workweek - No 14 20 30 19 12 3 2 33 36 187
2019 Flexible work schedule (i.e., variable start and end times) - Yes 9 24 19 27 17 2 2 46 34 43
2019 Flexible work schedule (i.e., variable start and end times) - No 16 18 34 17 10 4 1 29 36 155
2019 Telework - Yes 16 20 35 16 11 2 0 28 36 62
2019 Telework - No 14 19 29 21 11 4 2 34 35 136
2019 Job sharing - No 14 19 31 19 11 3 2 32 35 198
2019 Does not work according to a flexible working arrangement 15 19 32 18 10 5 2 29 37 113
2019 Works according to a flexible working arrangement 13 19 30 22 13 1 1 36 33 85

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Compressed workweek - Yes 0 28 28 35 9 0 0 44 28 11
2019 Compressed workweek - No 7 19 19 33 21 0 0 54 27 186
2019 Flexible work schedule (i.e., variable start and end times) - Yes 7 21 24 19 29 0 0 48 28 42
2019 Flexible work schedule (i.e., variable start and end times) - No 7 19 18 38 18 0 0 55 26 155
2019 Telework - Yes 10 20 23 31 17 0 0 48 30 61
2019 Telework - No 6 20 18 35 22 0 0 56 25 136
2019 Job sharing - No 7 20 20 34 20 0 0 54 27 197
2019 Does not work according to a flexible working arrangement 6 20 18 36 19 0 0 55 26 113
2019 Works according to a flexible working arrangement 8 19 21 30 22 0 0 52 27 84

Question 40. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Compressed workweek - Yes 28 28 28 9 7 0 0 56 16 11
2019 Compressed workweek - No 10 36 16 22 14 2 0 47 36 187
2019 Flexible work schedule (i.e., variable start and end times) - Yes 17 34 19 24 5 2 0 51 29 43
2019 Flexible work schedule (i.e., variable start and end times) - No 10 36 16 20 16 2 0 46 37 155
2019 Telework - Yes 11 26 26 23 13 1 0 38 36 62
2019 Telework - No 11 39 13 20 14 2 0 52 35 136
2019 Job sharing - No 11 35 17 21 14 2 0 48 35 198
2019 Does not work according to a flexible working arrangement 10 38 15 21 15 2 0 48 37 113
2019 Works according to a flexible working arrangement 13 32 20 21 11 2 0 46 34 85

Respectful workplace

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Compressed workweek - Yes 69 10 10 10 0 0 0 80 10 10
2019 Compressed workweek - No 54 27 8 5 4 2 0 83 10 185
2019 Flexible work schedule (i.e., variable start and end times) - Yes 60 21 10 9 0 0 0 81 9 41
2019 Flexible work schedule (i.e., variable start and end times) - No 53 28 7 5 5 2 0 83 10 154
2019 Telework - Yes 50 32 6 6 4 3 0 84 10 59
2019 Telework - No 57 24 9 5 4 1 0 82 10 136
2019 Job sharing - No 55 26 8 5 4 2 0 82 10 195
2019 Does not work according to a flexible working arrangement 55 28 8 3 5 1 0 84 8 113
2019 Works according to a flexible working arrangement 55 24 8 8 4 2 0 80 12 82

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Compressed workweek - Yes 56 35 9 0 0 0 0 91 0 11
2019 Compressed workweek - No 61 26 6 4 3 0 0 87 7 186
2019 Flexible work schedule (i.e., variable start and end times) - Yes 68 27 5 0 0 0 0 95 0 42
2019 Flexible work schedule (i.e., variable start and end times) - No 59 26 7 5 3 0 0 85 8 155
2019 Telework - Yes 54 35 4 5 1 0 0 90 7 61
2019 Telework - No 64 22 8 4 3 0 0 86 7 136
2019 Job sharing - No 61 26 6 4 3 0 0 87 7 197
2019 Does not work according to a flexible working arrangement 61 24 7 4 4 0 0 85 7 113
2019 Works according to a flexible working arrangement 60 29 5 5 1 0 0 89 6 84

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Compressed workweek - Yes 65 16 9 0 9 0 0 81 9 11
2019 Compressed workweek - No 54 31 8 5 2 0 0 85 7 186
2019 Flexible work schedule (i.e., variable start and end times) - Yes 63 32 3 2 0 0 0 96 2 42
2019 Flexible work schedule (i.e., variable start and end times) - No 52 30 10 6 3 0 0 82 9 155
2019 Telework - Yes 54 31 6 5 4 0 0 85 9 61
2019 Telework - No 55 30 9 5 2 0 0 85 6 136
2019 Job sharing - No 54 31 8 5 2 0 0 85 7 197
2019 Does not work according to a flexible working arrangement 52 31 10 5 2 0 0 83 7 113
2019 Works according to a flexible working arrangement 57 30 6 5 3 0 0 87 7 84

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Compressed workweek - Yes 65 19 9 7 0 0 0 84 7 11
2019 Compressed workweek - No 46 31 13 7 3 1 0 77 10 186
2019 Flexible work schedule (i.e., variable start and end times) - Yes 60 26 10 4 0 0 0 86 4 43
2019 Flexible work schedule (i.e., variable start and end times) - No 43 31 13 8 3 1 0 75 11 154
2019 Telework - Yes 48 34 7 4 6 0 0 83 10 62
2019 Telework - No 47 28 15 9 1 1 0 75 9 135
2019 Job sharing - No 47 30 13 7 2 1 0 78 10 197
2019 Does not work according to a flexible working arrangement 42 31 16 8 2 1 0 74 10 112
2019 Works according to a flexible working arrangement 53 29 8 6 4 0 0 83 10 85

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Compressed workweek - Yes 91 9 0 0 0 0 0 100 0 11
2019 Compressed workweek - No 53 26 9 5 3 3 0 82 8 187
2019 Flexible work schedule (i.e., variable start and end times) - Yes 59 29 2 4 0 5 0 93 5 43
2019 Flexible work schedule (i.e., variable start and end times) - No 54 24 11 5 3 3 0 80 9 155
2019 Telework - Yes 53 30 6 3 2 7 0 88 5 62
2019 Telework - No 56 23 10 6 3 1 0 81 9 136
2019 Job sharing - No 55 25 9 5 3 3 0 83 8 198
2019 Does not work according to a flexible working arrangement 52 25 12 5 4 2 0 79 9 113
2019 Works according to a flexible working arrangement 59 25 5 5 1 5 0 88 7 85

Question 50. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Compressed workweek - Yes 74 26 0 0 0 0 0 100 0 11
2019 Compressed workweek - No 56 29 9 4 2 0 0 85 6 186
2019 Flexible work schedule (i.e., variable start and end times) - Yes 68 27 5 0 0 0 0 95 0 43
2019 Flexible work schedule (i.e., variable start and end times) - No 54 30 9 5 2 0 0 84 7 154
2019 Telework - Yes 60 32 3 5 0 0 0 92 5 62
2019 Telework - No 56 28 11 3 3 0 0 84 6 135
2019 Job sharing - No 57 29 8 4 2 0 0 86 5 197
2019 Does not work according to a flexible working arrangement 53 29 13 3 3 0 0 82 5 112
2019 Works according to a flexible working arrangement 63 29 3 4 1 0 0 92 5 85

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Compressed workweek - Yes 37 16 28 9 0 9 0 59 10 11
2019 Compressed workweek - No 30 32 14 7 4 9 4 71 13 185
2019 Flexible work schedule (i.e., variable start and end times) - Yes 34 35 9 5 4 8 5 79 11 42
2019 Flexible work schedule (i.e., variable start and end times) - No 29 30 16 8 4 9 4 68 14 154
2019 Telework - Yes 15 44 13 9 3 14 2 70 14 61
2019 Telework - No 37 25 15 7 5 7 5 70 13 135
2019 Job sharing - No 30 31 14 7 4 9 4 70 13 196
2019 Does not work according to a flexible working arrangement 35 27 14 6 5 8 5 71 13 112
2019 Works according to a flexible working arrangement 24 37 15 8 4 10 3 69 14 84

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Compressed workweek - Yes 46 19 19 16 0 0 0 65 16 11
2019 Compressed workweek - No 24 23 15 22 12 4 1 49 36 186
2019 Flexible work schedule (i.e., variable start and end times) - Yes 29 21 17 26 4 2 0 51 31 43
2019 Flexible work schedule (i.e., variable start and end times) - No 24 23 14 20 13 5 1 50 35 154
2019 Telework - Yes 16 25 17 27 8 5 2 44 38 62
2019 Telework - No 29 22 14 19 12 4 0 53 33 135
2019 Job sharing - No 25 23 15 22 11 4 1 50 34 197
2019 Does not work according to a flexible working arrangement 26 21 15 19 14 4 0 49 35 112
2019 Works according to a flexible working arrangement 24 24 15 25 7 4 1 51 34 85

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Compressed workweek - Yes 46 19 28 7 0 0 0 65 7 11
2019 Compressed workweek - No 22 30 20 17 8 3 1 54 26 183
2019 Flexible work schedule (i.e., variable start and end times) - Yes 35 26 16 19 0 3 0 63 20 41
2019 Flexible work schedule (i.e., variable start and end times) - No 20 31 22 16 9 2 1 52 26 153
2019 Telework - Yes 23 29 22 18 5 3 0 54 23 60
2019 Telework - No 23 30 20 16 8 2 1 55 25 134
2019 Job sharing - No 23 30 21 17 7 2 0 54 24 194
2019 Does not work according to a flexible working arrangement 19 30 21 18 8 3 1 51 28 112
2019 Works according to a flexible working arrangement 28 30 20 14 6 2 0 59 20 82

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Compressed workweek - Yes 9 28 46 9 0 7 0 40 10 11
2019 Compressed workweek - No 18 15 21 17 10 14 4 41 33 187
2019 Flexible work schedule (i.e., variable start and end times) - Yes 29 14 23 16 4 10 5 50 23 43
2019 Flexible work schedule (i.e., variable start and end times) - No 14 17 23 17 11 15 3 38 34 155
2019 Telework - Yes 13 19 23 19 8 18 0 39 33 62
2019 Telework - No 20 15 23 15 10 12 5 42 31 136
2019 Job sharing - No 18 16 23 17 10 14 4 41 32 198
2019 Does not work according to a flexible working arrangement 15 16 22 17 12 14 4 38 35 113
2019 Works according to a flexible working arrangement 21 16 24 16 7 14 2 44 27 85

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Compressed workweek - Yes 28 63 9 0 0 0 0 91 0 11
2019 Compressed workweek - No 32 48 6 11 3 0 0 80 14 186
2019 Flexible work schedule (i.e., variable start and end times) - Yes 31 52 7 11 0 0 0 82 11 43
2019 Flexible work schedule (i.e., variable start and end times) - No 33 48 6 11 3 0 0 80 14 154
2019 Telework - Yes 33 51 5 9 2 0 0 84 11 62
2019 Telework - No 32 47 7 11 3 0 0 79 14 135
2019 Job sharing - No 32 49 6 11 3 0 0 81 13 197
2019 Does not work according to a flexible working arrangement 31 49 6 12 2 0 0 80 14 112
2019 Works according to a flexible working arrangement 34 48 6 9 4 0 0 82 12 85

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Compressed workweek - Yes 46 44 9 0 0 0 0 91 0 11
2019 Compressed workweek - No 42 37 8 9 3 0 1 79 13 187
2019 Flexible work schedule (i.e., variable start and end times) - Yes 54 28 9 7 2 0 0 82 9 43
2019 Flexible work schedule (i.e., variable start and end times) - No 39 40 8 9 3 0 1 79 13 155
2019 Telework - Yes 34 46 9 7 2 0 2 81 9 62
2019 Telework - No 46 33 8 9 4 0 0 79 13 136
2019 Job sharing - No 42 37 8 9 3 0 1 80 12 198
2019 Does not work according to a flexible working arrangement 44 37 7 8 4 0 0 81 12 113
2019 Works according to a flexible working arrangement 39 38 10 9 3 0 1 78 12 85

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Compressed workweek - Yes 74 7 9 9 0 0 0 81 9 11
2019 Compressed workweek - No 39 35 13 10 2 0 1 75 12 187
2019 Flexible work schedule (i.e., variable start and end times) - Yes 35 36 20 9 0 0 0 71 9 43
2019 Flexible work schedule (i.e., variable start and end times) - No 43 32 11 10 3 0 1 76 12 155
2019 Telework - Yes 30 47 11 11 0 0 2 78 11 62
2019 Telework - No 47 27 14 9 3 0 1 74 12 136
2019 Job sharing - No 42 33 13 9 2 0 1 75 12 198
2019 Does not work according to a flexible working arrangement 46 28 13 9 4 0 1 75 13 113
2019 Works according to a flexible working arrangement 35 40 13 10 0 0 1 76 10 85

Use of official languages

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Compressed workweek - Yes 72 19 9 0 0 0 0 91 0 11
2019 Compressed workweek - No 58 20 7 10 4 0 1 78 14 187
2019 Flexible work schedule (i.e., variable start and end times) - Yes 55 21 7 12 5 0 0 76 17 43
2019 Flexible work schedule (i.e., variable start and end times) - No 60 20 8 9 3 0 1 80 12 155
2019 Telework - Yes 56 21 3 12 7 0 2 78 18 62
2019 Telework - No 60 20 9 9 2 0 0 80 11 136
2019 Job sharing - No 59 20 8 10 3 0 1 79 13 198
2019 Does not work according to a flexible working arrangement 63 19 8 8 2 0 0 81 10 113
2019 Works according to a flexible working arrangement 54 22 6 12 5 0 1 77 17 85

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Compressed workweek - Yes 72 28 0 0 0 0 0 100 0 11
2019 Compressed workweek - No 70 18 5 5 1 0 0 88 7 186
2019 Flexible work schedule (i.e., variable start and end times) - Yes 76 15 7 2 0 0 0 91 2 42
2019 Flexible work schedule (i.e., variable start and end times) - No 68 20 4 6 2 0 0 88 8 155
2019 Telework - Yes 69 18 5 7 1 0 0 87 8 61
2019 Telework - No 71 19 5 4 1 0 0 90 6 136
2019 Job sharing - No 70 19 5 5 1 0 0 89 6 197
2019 Does not work according to a flexible working arrangement 70 19 5 5 2 0 0 89 7 113
2019 Works according to a flexible working arrangement 70 19 5 5 1 0 0 89 6 84

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Compressed workweek - Yes 81 9 9 0 0 0 0 91 0 11
2019 Compressed workweek - No 77 13 5 3 2 0 0 91 5 182
2019 Flexible work schedule (i.e., variable start and end times) - Yes 81 17 2 0 0 0 0 98 0 42
2019 Flexible work schedule (i.e., variable start and end times) - No 77 12 5 4 2 0 0 89 6 151
2019 Telework - Yes 80 14 4 3 0 0 0 94 3 61
2019 Telework - No 77 13 5 3 2 0 0 89 5 132
2019 Job sharing - No 78 13 5 3 2 0 0 91 4 193
2019 Does not work according to a flexible working arrangement 77 12 6 3 3 0 0 88 6 110
2019 Works according to a flexible working arrangement 79 15 4 2 0 0 0 94 2 83

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Compressed workweek - Yes 81 19 0 0 0 0 0 100 0 11
2019 Compressed workweek - No 50 25 12 9 2 2 1 76 11 187
2019 Flexible work schedule (i.e., variable start and end times) - Yes 49 21 16 7 2 5 0 73 10 43
2019 Flexible work schedule (i.e., variable start and end times) - No 52 26 10 8 2 1 1 79 11 155
2019 Telework - Yes 55 27 6 5 3 3 0 85 8 62
2019 Telework - No 50 24 14 9 2 1 1 75 11 136
2019 Job sharing - No 51 25 11 8 2 2 1 78 10 198
2019 Does not work according to a flexible working arrangement 49 25 13 9 2 1 1 75 11 113
2019 Works according to a flexible working arrangement 55 24 9 7 2 2 0 81 9 85

Collective agreements and terms and conditions of employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Compressed workweek - Yes 28 28 9 19 16 0 0 56 35 11
2019 Compressed workweek - No 30 45 8 10 3 1 3 78 14 186
2019 Flexible work schedule (i.e., variable start and end times) - Yes 33 29 17 11 8 0 2 63 19 42
2019 Flexible work schedule (i.e., variable start and end times) - No 29 48 5 10 3 1 3 81 14 155
2019 Telework - Yes 25 46 7 14 8 0 0 71 22 62
2019 Telework - No 32 43 9 9 2 2 4 79 11 135
2019 Job sharing - No 30 44 8 11 4 1 3 77 15 197
2019 Does not work according to a flexible working arrangement 31 47 7 7 1 2 5 83 9 113
2019 Works according to a flexible working arrangement 28 40 9 15 7 0 1 69 23 84

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Compressed workweek - Yes 46 19 19 9 0 7 0 70 10 11
2019 Compressed workweek - No 52 27 10 2 0 6 4 87 2 185
2019 Flexible work schedule (i.e., variable start and end times) - Yes 55 19 10 5 0 10 2 83 6 42
2019 Flexible work schedule (i.e., variable start and end times) - No 50 28 11 1 1 5 4 86 2 154
2019 Telework - Yes 53 29 8 2 0 8 0 90 2 61
2019 Telework - No 50 25 12 2 1 5 5 84 3 135
2019 Job sharing - No 51 26 10 2 0 6 4 86 3 196
2019 Does not work according to a flexible working arrangement 51 28 8 1 1 5 6 89 2 113
2019 Works according to a flexible working arrangement 52 23 13 4 0 7 1 81 4 83

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Telework - Yes 14 86 62
2019 Telework - No 14 86 136
2019 Job sharing - No 14 86 198
2019 Does not work according to a flexible working arrangement 15 85 113
2019 Works according to a flexible working arrangement 13 87 85

Question 59a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Job sharing - No 48 52 28
2019 Does not work according to a flexible working arrangement 44 56 17
2019 Works according to a flexible working arrangement 55 45 11

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Job sharing - No 70 30 28

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Job sharing - No 0 100 28
2019 Does not work according to a flexible working arrangement 0 100 17
2019 Works according to a flexible working arrangement 0 100 11

Question 59f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Job sharing - No 0 100 28
2019 Does not work according to a flexible working arrangement 0 100 17
2019 Works according to a flexible working arrangement 0 100 11

Question 59g. From whom did you experience harassment on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Job sharing - No 0 100 28
2019 Does not work according to a flexible working arrangement 0 100 17
2019 Works according to a flexible working arrangement 0 100 11

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Job sharing - No 33 67 28

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Job sharing - No 42 58 28
2019 Does not work according to a flexible working arrangement 33 67 17
2019 Works according to a flexible working arrangement 55 45 11

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Job sharing - No 50 50 28

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Job sharing - No 44 56 28

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Job sharing - No 19 81 28

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Job sharing - No 50 50 28
2019 Does not work according to a flexible working arrangement 54 46 17
2019 Works according to a flexible working arrangement 45 55 11

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Job sharing - No 28 72 28

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Job sharing - No 0 100 28
2019 Does not work according to a flexible working arrangement 0 100 17
2019 Works according to a flexible working arrangement 0 100 11

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Job sharing - No 38 62 28
2019 Does not work according to a flexible working arrangement 35 65 17
2019 Works according to a flexible working arrangement 43 57 11

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Job sharing - No 21 79 28

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Job sharing - No 50 50 28
2019 Does not work according to a flexible working arrangement 53 47 17
2019 Works according to a flexible working arrangement 45 55 11

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Job sharing - No 17 83 28

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Job sharing - No 18 82 28
2019 Does not work according to a flexible working arrangement 31 69 17
2019 Works according to a flexible working arrangement 0 100 11

Question 61f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Job sharing - No 0 100 28
2019 Does not work according to a flexible working arrangement 0 100 17
2019 Works according to a flexible working arrangement 0 100 11

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Job sharing - No 30 70 28

Question 62c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Job sharing - No 0 100 28
2019 Does not work according to a flexible working arrangement 0 100 17
2019 Works according to a flexible working arrangement 0 100 11

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Job sharing - No 18 82 28

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Job sharing - No 22 78 28

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Job sharing - No 27 73 28

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Job sharing - No 42 58 28
2019 Does not work according to a flexible working arrangement 41 59 17
2019 Works according to a flexible working arrangement 43 57 11

Question 62m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Job sharing - No 0 100 28
2019 Does not work according to a flexible working arrangement 0 100 17
2019 Works according to a flexible working arrangement 0 100 11

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Job sharing - No 55 45 28

Question 62p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Job sharing - No 0 100 28
2019 Does not work according to a flexible working arrangement 0 100 17
2019 Works according to a flexible working arrangement 0 100 11

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Flexible work schedule (i.e., variable start and end times) - Yes 12 88 43
2019 Flexible work schedule (i.e., variable start and end times) - No 20 80 155
2019 Telework - Yes 19 81 62
2019 Telework - No 18 82 136
2019 Job sharing - No 18 82 198
2019 Does not work according to a flexible working arrangement 20 80 113
2019 Works according to a flexible working arrangement 15 85 85

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Compressed workweek - Yes 19 19 46 0 7 9 0 41 8 11
2019 Compressed workweek - No 10 12 22 9 9 30 9 35 30 187
2019 Flexible work schedule (i.e., variable start and end times) - Yes 11 12 21 10 2 25 19 42 21 43
2019 Flexible work schedule (i.e., variable start and end times) - No 10 12 24 9 11 30 5 34 29 155
2019 Telework - Yes 6 8 28 5 14 32 7 23 31 62
2019 Telework - No 12 14 21 11 6 27 9 41 26 136
2019 Job sharing - No 10 12 23 9 9 29 8 35 28 198
2019 Does not work according to a flexible working arrangement 12 14 21 11 8 28 6 40 29 113
2019 Works according to a flexible working arrangement 8 10 26 6 10 29 11 30 26 85

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Compressed workweek - Yes 19 65 0 0 0 16 0 100 0 11
2019 Compressed workweek - No 29 27 17 9 7 11 0 63 18 186
2019 Flexible work schedule (i.e., variable start and end times) - Yes 37 29 11 11 0 12 0 75 13 43
2019 Flexible work schedule (i.e., variable start and end times) - No 26 30 18 8 8 11 0 62 18 154
2019 Telework - Yes 27 26 18 9 6 15 0 62 17 62
2019 Telework - No 29 31 15 9 7 9 0 66 17 135
2019 Job sharing - No 28 29 16 9 6 11 0 65 17 197
2019 Does not work according to a flexible working arrangement 27 30 18 7 9 9 0 63 17 112
2019 Works according to a flexible working arrangement 29 28 14 11 3 14 0 67 16 85

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Telework - Yes 10 90 62
2019 Telework - No 9 91 136
2019 Job sharing - No 9 91 198
2019 Does not work according to a flexible working arrangement 9 91 113
2019 Works according to a flexible working arrangement 10 90 85

Question 67a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Job sharing - No 49 51 17

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Job sharing - No 0 100 17

Question 67e. From whom did you experience discrimination on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Job sharing - No 0 100 17

Question 67f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Job sharing - No 0 100 17

Question 68a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Job sharing - No 51 49 17

Question 68b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Job sharing - No 36 64 17

Question 68e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Job sharing - No 37 63 17

Question 68f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Job sharing - No 29 71 17

Question 68h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Job sharing - No 0 100 17

Question 68i. Please indicate the type of discrimination you experienced. Marital status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Job sharing - No 0 100 17

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Job sharing - No 0 100 17

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Job sharing - No 0 100 17

Question 69c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Job sharing - No 0 100 17

Question 69f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Job sharing - No 0 100 17

Question 69g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Job sharing - No 29 71 17

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Job sharing - No 47 53 17

Question 70c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Job sharing - No 0 100 16

Question 70d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Job sharing - No 0 100 16

Question 70e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Job sharing - No 0 100 16

Question 70g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Job sharing - No 49 51 16

Question 70j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Job sharing - No 0 100 16

Question 70l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Job sharing - No 37 63 16

Question 70m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Job sharing - No 0 100 16

Question 70n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Job sharing - No 49 51 16

Question 70o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Job sharing - No 0 100 16

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Compressed workweek - Yes 0 100 11
2019 Compressed workweek - No 14 86 187
2019 Telework - Yes 13 87 62
2019 Telework - No 13 87 136
2019 Job sharing - No 13 87 198
2019 Does not work according to a flexible working arrangement 15 85 113
2019 Works according to a flexible working arrangement 10 90 85

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Compressed workweek - Yes 37 9 28 0 0 16 9 63 0 11
2019 Compressed workweek - No 13 10 24 4 4 36 9 42 14 186
2019 Flexible work schedule (i.e., variable start and end times) - Yes 16 7 16 5 4 37 15 48 19 43
2019 Flexible work schedule (i.e., variable start and end times) - No 14 10 27 3 4 34 7 42 12 154
2019 Telework - Yes 10 5 21 3 6 44 9 33 21 62
2019 Telework - No 17 12 26 3 3 30 9 47 11 135
2019 Job sharing - No 15 10 25 3 4 34 9 43 13 197
2019 Does not work according to a flexible working arrangement 14 13 27 4 3 30 8 44 12 112
2019 Works according to a flexible working arrangement 16 5 21 2 5 40 10 43 15 85

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Compressed workweek - Yes 56 28 0 0 0 16 0 100 0 11
2019 Compressed workweek - No 38 20 17 7 4 14 0 68 13 186
2019 Flexible work schedule (i.e., variable start and end times) - Yes 47 21 9 4 2 17 0 81 8 43
2019 Flexible work schedule (i.e., variable start and end times) - No 37 21 18 7 4 13 0 67 13 154
2019 Telework - Yes 35 21 13 10 3 19 0 68 16 62
2019 Telework - No 41 21 17 5 4 12 0 71 10 135
2019 Job sharing - No 39 21 16 7 4 14 0 70 12 197
2019 Does not work according to a flexible working arrangement 38 21 18 6 4 12 0 67 12 112
2019 Works according to a flexible working arrangement 41 20 12 7 3 17 0 74 11 85

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Compressed workweek - Yes 28 72 11
2019 Compressed workweek - No 20 80 186
2019 Flexible work schedule (i.e., variable start and end times) - Yes 23 77 43
2019 Flexible work schedule (i.e., variable start and end times) - No 20 80 154
2019 Telework - Yes 27 73 62
2019 Telework - No 18 82 135
2019 Job sharing - No 21 79 197
2019 Does not work according to a flexible working arrangement 16 84 112
2019 Works according to a flexible working arrangement 26 74 85

Question 80. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Flexible work schedule (i.e., variable start and end times) - Yes 92 8 10
2019 Flexible work schedule (i.e., variable start and end times) - No 73 27 30
2019 Telework - Yes 83 17 17
2019 Telework - No 74 26 23
2019 Job sharing - No 78 22 40
2019 Does not work according to a flexible working arrangement 72 28 18
2019 Works according to a flexible working arrangement 83 17 22

Question 81. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Telework - Yes 55 28 0 0 8 0 8 91 9 13
2019 Telework - No 47 30 19 5 0 0 0 77 5 17
2019 Job sharing - No 51 29 11 3 4 0 3 82 7 30
2019 Does not work according to a flexible working arrangement 22 46 25 6 0 0 0 68 6 13
2019 Works according to a flexible working arrangement 72 16 0 0 6 0 6 93 7 17
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 30. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Compressed workweek - Yes 65 16 9 0 9 0 0 81 9 11
2019 Compressed workweek - No 68 15 9 5 3 0 0 83 8 187
2019 Flexible work schedule (i.e., variable start and end times) - Yes 71 17 7 5 0 0 0 88 5 43
2019 Flexible work schedule (i.e., variable start and end times) - No 67 14 10 4 5 1 0 82 9 155
2019 Telework - Yes 71 13 10 4 2 0 0 85 5 62
2019 Telework - No 66 15 9 5 4 1 0 82 9 136
2019 Job sharing - No 68 15 9 4 3 0 0 83 8 198
2019 Does not work according to a flexible working arrangement 67 14 10 5 3 1 0 82 8 113
2019 Works according to a flexible working arrangement 69 16 8 4 4 0 0 84 7 85

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Job sharing - No 28 41 11 14 4 0 2 71 18 45
2019 Income averaging - No 28 41 11 14 4 0 2 71 18 45
2019 Pre-retirement transition leave - No 28 41 11 14 4 0 2 71 18 45
2019 Does not work according to a flexible working arrangement 26 45 9 14 3 0 3 73 18 35
2019 Works according to a flexible working arrangement 34 29 17 11 9 0 0 63 20 10

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Compressed workweek - Yes 37 28 16 9 0 9 0 72 10 11
2019 Compressed workweek - No 21 35 16 16 8 5 0 58 25 186
2019 Flexible work schedule (i.e., variable start and end times) - Yes 31 33 18 9 4 5 0 68 14 42
2019 Flexible work schedule (i.e., variable start and end times) - No 19 35 16 17 8 5 0 56 27 155
2019 Telework - Yes 23 26 18 18 4 10 0 55 25 62
2019 Telework - No 21 38 15 14 9 3 0 60 24 135
2019 Job sharing - No 22 34 16 15 7 5 0 59 24 197
2019 Does not work according to a flexible working arrangement 17 39 17 14 10 3 0 58 25 113
2019 Works according to a flexible working arrangement 27 28 16 17 4 8 0 60 23 84

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Compressed workweek - Yes 37 28 0 35 0 0 0 65 35 11
2019 Compressed workweek - No 16 31 24 15 11 3 0 49 27 187
2019 Flexible work schedule (i.e., variable start and end times) - Yes 28 30 19 19 2 2 0 59 21 43
2019 Flexible work schedule (i.e., variable start and end times) - No 14 32 24 16 12 2 0 47 29 155
2019 Telework - Yes 20 34 17 14 11 4 0 56 26 62
2019 Telework - No 16 30 25 17 10 2 0 47 27 136
2019 Job sharing - No 17 31 23 16 10 2 0 50 27 198
2019 Does not work according to a flexible working arrangement 14 32 27 15 11 1 0 46 27 113
2019 Works according to a flexible working arrangement 22 30 17 18 9 4 0 55 28 85

Work-related stress

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Compressed workweek - Yes 46 16 9 0 19 0 9 69 20 11
2019 Compressed workweek - No 28 26 24 10 11 0 1 54 21 187
2019 Flexible work schedule (i.e., variable start and end times) - Yes 33 34 13 7 10 0 2 69 17 43
2019 Flexible work schedule (i.e., variable start and end times) - No 28 23 27 10 12 0 1 51 22 155
2019 Telework - Yes 29 27 22 11 9 0 2 56 21 62
2019 Telework - No 29 25 24 8 12 0 1 55 21 136
2019 Job sharing - No 29 26 24 9 11 0 1 55 21 198
2019 Does not work according to a flexible working arrangement 26 26 27 10 11 0 0 52 21 113
2019 Works according to a flexible working arrangement 33 25 20 8 12 0 2 60 20 85

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Compressed workweek - Yes 28 19 16 28 9 0 0 46 37 11
2019 Compressed workweek - No 19 27 26 22 6 0 0 46 28 186
2019 Flexible work schedule (i.e., variable start and end times) - Yes 27 23 34 16 0 0 0 50 16 42
2019 Flexible work schedule (i.e., variable start and end times) - No 18 27 23 24 8 0 0 45 32 155
2019 Telework - Yes 15 30 35 16 4 0 0 45 20 61
2019 Telework - No 21 24 21 25 8 0 0 46 33 136
2019 Job sharing - No 20 26 26 22 7 0 0 46 29 197
2019 Does not work according to a flexible working arrangement 17 28 21 25 9 0 0 46 33 113
2019 Works according to a flexible working arrangement 22 24 31 19 4 0 0 46 23 84

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Compressed workweek - Yes 20 41 0 31 8 0 0 61 39 10
2019 Compressed workweek - No 23 26 22 18 11 0 0 49 29 185
2019 Flexible work schedule (i.e., variable start and end times) - Yes 36 28 23 11 2 0 0 64 13 43
2019 Flexible work schedule (i.e., variable start and end times) - No 19 27 20 20 14 0 0 46 34 152
2019 Telework - Yes 22 32 26 12 8 0 0 54 20 62
2019 Telework - No 23 24 19 21 12 0 0 48 34 133
2019 Job sharing - No 23 27 21 18 11 0 0 50 29 195
2019 Does not work according to a flexible working arrangement 19 27 20 20 15 0 0 45 35 111
2019 Works according to a flexible working arrangement 28 27 23 16 6 0 0 56 22 84

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Compressed workweek - Yes 37 9 28 16 9 0 0 46 26 11
2019 Compressed workweek - No 21 21 24 22 11 0 0 43 33 186
2019 Flexible work schedule (i.e., variable start and end times) - Yes 23 37 28 12 0 0 0 60 12 43
2019 Flexible work schedule (i.e., variable start and end times) - No 22 16 23 24 15 0 0 38 39 154
2019 Telework - Yes 23 22 29 17 8 0 0 45 26 62
2019 Telework - No 22 20 22 23 13 0 0 42 36 135
2019 Job sharing - No 22 21 24 21 11 0 0 43 33 197
2019 Does not work according to a flexible working arrangement 20 20 21 25 14 0 0 40 39 112
2019 Works according to a flexible working arrangement 25 22 28 17 7 0 0 47 25 85

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Compressed workweek - Yes 56 16 19 9 0 0 0 72 9 11
2019 Compressed workweek - No 39 33 11 9 6 0 2 73 16 186
2019 Flexible work schedule (i.e., variable start and end times) - Yes 47 30 9 7 2 0 5 81 10 43
2019 Flexible work schedule (i.e., variable start and end times) - No 38 33 12 9 7 0 1 71 17 154
2019 Telework - Yes 46 38 8 4 1 0 2 85 6 62
2019 Telework - No 37 30 13 11 8 0 2 67 19 135
2019 Job sharing - No 40 32 12 9 6 0 2 73 15 197
2019 Does not work according to a flexible working arrangement 34 32 13 11 10 0 0 67 20 112
2019 Works according to a flexible working arrangement 47 32 10 7 1 0 4 81 8 85

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Compressed workweek - Yes 63 19 9 9 0 0 0 81 9 11
2019 Compressed workweek - No 33 30 21 7 8 0 1 64 15 185
2019 Flexible work schedule (i.e., variable start and end times) - Yes 34 33 27 2 2 0 2 69 4 43
2019 Flexible work schedule (i.e., variable start and end times) - No 35 29 18 9 9 0 1 64 18 153
2019 Telework - Yes 28 39 22 4 5 0 2 69 9 62
2019 Telework - No 38 25 19 8 8 0 1 64 17 134
2019 Job sharing - No 35 30 20 7 7 0 1 65 14 196
2019 Does not work according to a flexible working arrangement 39 24 18 10 9 0 0 63 19 111
2019 Works according to a flexible working arrangement 30 37 23 3 4 0 2 68 8 85

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Compressed workweek - Yes 28 35 28 9 0 0 0 63 9 11
2019 Compressed workweek - No 29 31 24 9 6 0 0 60 16 186
2019 Flexible work schedule (i.e., variable start and end times) - Yes 29 31 27 9 4 0 0 60 13 43
2019 Flexible work schedule (i.e., variable start and end times) - No 29 32 23 9 7 0 0 61 16 154
2019 Telework - Yes 21 42 22 12 3 0 0 63 14 62
2019 Telework - No 32 27 25 8 7 0 0 59 16 135
2019 Job sharing - No 29 32 24 9 6 0 0 60 15 197
2019 Does not work according to a flexible working arrangement 31 29 24 9 7 0 0 60 16 112
2019 Works according to a flexible working arrangement 27 34 24 10 5 0 0 61 15 85

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Compressed workweek - Yes 28 44 19 9 0 0 0 72 9 11
2019 Compressed workweek - No 24 30 22 15 8 0 1 54 24 186
2019 Flexible work schedule (i.e., variable start and end times) - Yes 36 24 23 14 2 0 2 61 16 43
2019 Flexible work schedule (i.e., variable start and end times) - No 21 32 21 16 10 0 0 54 25 154
2019 Telework - Yes 25 33 19 16 6 0 0 59 22 62
2019 Telework - No 24 29 23 15 9 0 1 54 24 135
2019 Job sharing - No 24 30 22 15 8 0 1 55 23 197
2019 Does not work according to a flexible working arrangement 22 32 23 14 9 0 0 54 23 112
2019 Works according to a flexible working arrangement 28 28 20 16 6 0 1 57 23 85

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Compressed workweek - Yes 9 28 35 9 19 0 0 37 28 11
2019 Compressed workweek - No 24 30 21 12 13 0 1 54 25 186
2019 Flexible work schedule (i.e., variable start and end times) - Yes 22 36 18 9 13 0 2 59 22 43
2019 Flexible work schedule (i.e., variable start and end times) - No 23 28 23 12 14 0 0 51 26 154
2019 Telework - Yes 22 31 19 19 9 0 0 52 28 62
2019 Telework - No 23 29 23 8 16 0 1 53 24 135
2019 Job sharing - No 23 30 22 11 14 0 1 53 25 197
2019 Does not work according to a flexible working arrangement 24 29 23 10 14 0 0 53 24 112
2019 Works according to a flexible working arrangement 21 31 20 14 13 0 1 52 27 85

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Compressed workweek - Yes 56 9 9 26 0 0 0 65 26 11
2019 Compressed workweek - No 43 28 13 9 6 0 1 72 15 186
2019 Flexible work schedule (i.e., variable start and end times) - Yes 50 30 9 9 0 0 2 82 9 43
2019 Flexible work schedule (i.e., variable start and end times) - No 42 26 14 11 7 0 0 68 18 154
2019 Telework - Yes 41 28 16 14 2 0 0 69 16 62
2019 Telework - No 45 27 12 8 7 0 1 72 16 135
2019 Job sharing - No 44 27 13 10 6 0 1 71 16 197
2019 Does not work according to a flexible working arrangement 44 28 13 7 7 0 0 72 15 112
2019 Works according to a flexible working arrangement 43 26 13 14 3 0 1 70 17 85

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Compressed workweek - Yes 56 19 16 0 9 0 0 74 9 11
2019 Compressed workweek - No 35 38 15 7 5 0 0 73 12 185
2019 Flexible work schedule (i.e., variable start and end times) - Yes 33 47 6 13 0 0 0 80 13 43
2019 Flexible work schedule (i.e., variable start and end times) - No 38 33 18 4 7 0 0 71 11 153
2019 Telework - Yes 33 43 11 11 2 0 0 76 13 62
2019 Telework - No 38 34 17 4 7 0 0 72 11 134
2019 Job sharing - No 37 37 15 6 5 0 0 73 11 196
2019 Does not work according to a flexible working arrangement 38 35 19 2 7 0 0 72 9 111
2019 Works according to a flexible working arrangement 35 39 11 12 3 0 0 74 15 85

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Compressed workweek - Yes 91 9 0 0 0 0 0 100 0 11
2019 Compressed workweek - No 53 25 10 5 6 0 1 79 11 185
2019 Flexible work schedule (i.e., variable start and end times) - Yes 62 20 9 5 4 0 0 82 9 43
2019 Flexible work schedule (i.e., variable start and end times) - No 54 25 9 4 7 0 1 80 11 153
2019 Telework - Yes 55 24 5 5 8 0 4 82 13 61
2019 Telework - No 56 24 11 4 5 0 0 79 10 135
2019 Job sharing - No 56 24 9 4 6 0 1 80 11 196
2019 Does not work according to a flexible working arrangement 54 25 9 5 6 0 0 80 11 112
2019 Works according to a flexible working arrangement 57 22 9 4 6 0 3 81 9 84

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Compressed workweek - Yes 100 0 0 0 0 0 0 100 0 11
2019 Compressed workweek - No 71 15 4 2 3 0 4 90 5 185
2019 Flexible work schedule (i.e., variable start and end times) - Yes 80 9 2 3 2 0 4 93 5 42
2019 Flexible work schedule (i.e., variable start and end times) - No 71 16 5 1 3 1 3 90 5 154
2019 Telework - Yes 65 16 4 4 5 0 7 87 9 61
2019 Telework - No 76 14 4 1 2 1 2 93 3 135
2019 Job sharing - No 73 14 4 2 3 0 4 91 5 196
2019 Does not work according to a flexible working arrangement 74 14 6 1 3 1 2 90 4 112
2019 Works according to a flexible working arrangement 71 15 2 3 3 0 6 92 6 84

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Compressed workweek - Yes 84 16 0 0 0 0 0 100 0 11
2019 Compressed workweek - No 67 13 9 2 5 1 3 83 8 186
2019 Flexible work schedule (i.e., variable start and end times) - Yes 74 14 5 3 0 0 5 92 3 42
2019 Flexible work schedule (i.e., variable start and end times) - No 66 13 9 2 6 1 3 82 9 155
2019 Telework - Yes 66 21 7 0 4 0 1 89 4 61
2019 Telework - No 68 10 8 3 6 1 4 82 9 136
2019 Job sharing - No 68 13 8 2 5 1 3 84 7 197
2019 Does not work according to a flexible working arrangement 66 11 10 3 6 2 3 80 9 113
2019 Works according to a flexible working arrangement 70 17 5 1 4 0 3 90 5 84

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Compressed workweek - Yes 74 19 7 0 0 0 0 93 0 11
2019 Compressed workweek - No 62 20 12 2 2 0 3 84 3 186
2019 Flexible work schedule (i.e., variable start and end times) - Yes 61 27 7 0 0 0 5 93 0 42
2019 Flexible work schedule (i.e., variable start and end times) - No 63 18 13 2 2 0 2 83 4 155
2019 Telework - Yes 62 20 15 1 0 0 2 83 1 61
2019 Telework - No 63 20 10 2 2 0 3 86 4 136
2019 Job sharing - No 62 20 11 2 2 0 3 85 3 197
2019 Does not work according to a flexible working arrangement 62 20 11 2 3 0 2 84 5 113
2019 Works according to a flexible working arrangement 62 21 12 1 0 0 4 87 1 84

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Compressed workweek - Yes 65 9 0 26 0 0 0 74 26 11
2019 Compressed workweek - No 63 13 10 6 5 0 2 79 12 186
2019 Flexible work schedule (i.e., variable start and end times) - Yes 72 13 7 3 0 0 5 90 3 42
2019 Flexible work schedule (i.e., variable start and end times) - No 61 13 9 8 7 0 1 75 15 155
2019 Telework - Yes 65 16 7 8 4 0 0 81 12 61
2019 Telework - No 63 12 10 7 6 0 3 77 13 136
2019 Job sharing - No 64 13 9 7 5 0 2 78 12 197
2019 Does not work according to a flexible working arrangement 63 12 11 6 6 0 2 76 13 113
2019 Works according to a flexible working arrangement 64 15 7 8 4 0 2 81 12 84

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Compressed workweek - Yes 81 0 0 0 0 0 19 100 0 11
2019 Compressed workweek - No 62 13 4 1 1 0 20 93 2 185
2019 Flexible work schedule (i.e., variable start and end times) - Yes 58 14 5 0 0 0 22 93 0 41
2019 Flexible work schedule (i.e., variable start and end times) - No 64 11 4 1 1 0 19 93 3 155
2019 Telework - Yes 57 9 3 0 0 0 30 95 0 61
2019 Telework - No 65 13 4 2 1 0 15 92 3 135
2019 Job sharing - No 63 12 4 1 1 0 20 93 2 196
2019 Does not work according to a flexible working arrangement 66 13 4 2 1 0 14 92 3 113
2019 Works according to a flexible working arrangement 59 10 4 0 0 0 27 95 0 83

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Compressed workweek - Yes 100 0 0 0 0 0 0 100 0 11
2019 Compressed workweek - No 73 14 4 2 1 0 5 93 3 186
2019 Flexible work schedule (i.e., variable start and end times) - Yes 65 22 2 3 0 0 7 95 3 42
2019 Flexible work schedule (i.e., variable start and end times) - No 78 11 4 1 1 0 4 93 3 155
2019 Telework - Yes 65 23 5 2 0 0 5 93 2 61
2019 Telework - No 80 9 4 1 2 0 5 93 3 136
2019 Job sharing - No 75 13 4 2 1 0 5 93 3 197
2019 Does not work according to a flexible working arrangement 81 7 4 2 2 0 4 92 4 113
2019 Works according to a flexible working arrangement 67 21 4 1 0 0 6 95 1 84

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Compressed workweek - Yes 81 9 9 0 0 0 0 91 0 11
2019 Compressed workweek - No 68 14 5 4 4 0 5 86 8 186
2019 Flexible work schedule (i.e., variable start and end times) - Yes 63 23 7 0 4 0 2 88 5 42
2019 Flexible work schedule (i.e., variable start and end times) - No 71 11 5 4 4 0 5 86 9 155
2019 Telework - Yes 65 19 4 5 5 0 3 86 10 61
2019 Telework - No 71 11 6 3 4 0 5 87 7 136
2019 Job sharing - No 69 14 5 3 4 0 4 87 8 197
2019 Does not work according to a flexible working arrangement 72 11 5 4 4 0 5 88 8 113
2019 Works according to a flexible working arrangement 65 17 6 3 5 0 4 85 8 84

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Compressed workweek - Yes 74 16 0 9 0 0 0 91 9 11
2019 Compressed workweek - No 56 19 16 5 2 0 2 77 7 186
2019 Flexible work schedule (i.e., variable start and end times) - Yes 45 24 23 7 0 0 0 69 7 42
2019 Flexible work schedule (i.e., variable start and end times) - No 60 18 13 5 2 0 2 80 7 155
2019 Telework - Yes 44 21 19 10 4 0 2 66 14 61
2019 Telework - No 63 18 13 3 1 0 2 82 4 136
2019 Job sharing - No 57 19 15 5 2 0 2 78 7 197
2019 Does not work according to a flexible working arrangement 66 16 12 3 1 0 2 84 4 113
2019 Works according to a flexible working arrangement 45 23 20 9 3 0 1 69 11 84

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Compressed workweek - Yes 19 28 44 9 0 0 0 46 9 11
2019 Compressed workweek - No 15 34 31 15 4 0 1 50 19 187
2019 Flexible work schedule (i.e., variable start and end times) - Yes 21 35 34 7 0 0 2 58 7 43
2019 Flexible work schedule (i.e., variable start and end times) - No 13 34 31 17 5 0 0 47 22 155
2019 Telework - Yes 8 37 41 13 2 0 0 45 14 62
2019 Telework - No 18 33 28 16 4 0 1 51 20 136
2019 Job sharing - No 15 34 32 15 4 0 1 49 18 198
2019 Does not work according to a flexible working arrangement 16 34 29 15 5 0 0 51 20 113
2019 Works according to a flexible working arrangement 14 34 35 14 2 0 1 48 16 85

Question 76. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Compressed workweek - Yes 9 19 44 19 9 0 0 28 28 11
2019 Compressed workweek - No 11 22 29 25 13 0 0 38 33 186
2019 Flexible work schedule (i.e., variable start and end times) - Yes 5 18 31 29 16 0 0 46 23 43
2019 Flexible work schedule (i.e., variable start and end times) - No 12 23 29 23 12 0 0 35 36 154
2019 Telework - Yes 9 22 33 29 8 0 0 37 30 61
2019 Telework - No 11 22 28 23 15 0 0 38 34 136
2019 Job sharing - No 11 22 30 25 13 0 0 38 33 197
2019 Does not work according to a flexible working arrangement 12 24 27 23 14 0 0 37 36 113
2019 Works according to a flexible working arrangement 8 21 33 27 11 0 0 38 29 84
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Compensation

Pay or other compensation issues

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Compressed workweek - Yes 37 28 9 0 19 7 0 40 60 11
2019 Compressed workweek - No 29 27 16 13 12 2 0 30 70 186
2019 Flexible work schedule (i.e., variable start and end times) - Yes 46 33 2 5 12 2 0 48 52 43
2019 Flexible work schedule (i.e., variable start and end times) - No 25 25 20 15 13 2 1 26 74 154
2019 Telework - Yes 25 31 17 9 13 3 1 26 74 61
2019 Telework - No 32 26 15 14 12 1 0 32 68 136
2019 Job sharing - No 30 27 16 13 12 2 0 31 69 197
2019 Does not work according to a flexible working arrangement 26 27 18 18 10 1 0 26 74 113
2019 Works according to a flexible working arrangement 35 27 12 6 16 4 1 37 63 84

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Flexible work schedule (i.e., variable start and end times) - Yes 59 41 22
2019 Flexible work schedule (i.e., variable start and end times) - No 67 33 113
2019 Telework - Yes 68 32 43
2019 Telework - No 64 36 92
2019 Job sharing - No 65 35 135
2019 Does not work according to a flexible working arrangement 63 37 84
2019 Works according to a flexible working arrangement 69 31 51

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Flexible work schedule (i.e., variable start and end times) - Yes 49 51 22
2019 Flexible work schedule (i.e., variable start and end times) - No 32 68 113
2019 Telework - Yes 56 44 43
2019 Telework - No 25 75 92
2019 Job sharing - No 35 65 135
2019 Does not work according to a flexible working arrangement 25 75 84
2019 Works according to a flexible working arrangement 51 49 51

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Compressed workweek - Yes 56 9 0 19 16 0 0 65 35 11
2019 Compressed workweek - No 35 21 14 10 9 1 10 62 22 186
2019 Flexible work schedule (i.e., variable start and end times) - Yes 45 24 7 4 8 0 12 78 14 42
2019 Flexible work schedule (i.e., variable start and end times) - No 33 19 16 12 10 1 9 58 25 155
2019 Telework - Yes 38 20 11 11 10 0 10 64 24 61
2019 Telework - No 35 20 15 10 10 1 9 61 22 136
2019 Job sharing - No 36 20 14 11 10 1 9 62 23 197
2019 Does not work according to a flexible working arrangement 30 21 16 12 10 1 9 57 25 113
2019 Works according to a flexible working arrangement 43 19 10 9 9 0 10 69 20 84

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Flexible work schedule (i.e., variable start and end times) - Yes 9 19 28 17 18 0 10 31 39 22
2019 Flexible work schedule (i.e., variable start and end times) - No 13 18 23 19 15 4 9 34 39 113
2019 Telework - Yes 8 21 22 23 18 5 3 32 45 43
2019 Telework - No 14 16 25 17 14 2 12 35 36 92
2019 Job sharing - No 12 18 24 19 16 3 9 34 39 135
2019 Does not work according to a flexible working arrangement 12 18 24 18 14 3 12 35 37 84
2019 Works according to a flexible working arrangement 11 18 25 21 18 4 4 31 42 51

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Flexible work schedule (i.e., variable start and end times) - Yes 0 10 24 30 22 0 14 11 61 22
2019 Flexible work schedule (i.e., variable start and end times) - No 4 13 18 19 30 3 11 21 58 113
2019 Telework - Yes 2 17 15 25 26 3 12 22 60 43
2019 Telework - No 5 11 21 19 30 2 12 18 57 92
2019 Job sharing - No 4 13 19 21 29 2 12 19 58 135
2019 Does not work according to a flexible working arrangement 4 12 21 19 29 2 13 19 57 84
2019 Works according to a flexible working arrangement 4 14 17 25 28 2 10 20 61 51
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