2019 Public Service Employee Survey Results by Theme for Federal Economic Development Agency for Southern Ontario by Question 112. What is your sexual orientation?

The results of the 2019 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 43 37 10 7 3 0 0 80 10 188
2019 Prefer not to answer 33 43 13 8 3 0 0 77 10 39
2018 Heterosexual 40 39 9 9 3 1 0 79 12 151
2018 Prefer not to answer 17 59 9 14 0 0 0 77 14 32

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 47 30 7 10 6 0 0 77 16 187
2019 Prefer not to answer 35 32 10 13 10 0 0 67 23 40
2018 Heterosexual 41 29 10 13 5 1 0 71 19 153
2018 Prefer not to answer 36 35 11 9 8 0 0 72 17 33

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 55 32 9 3 2 0 0 87 5 187
2019 Prefer not to answer 47 30 15 5 3 0 0 77 8 40
2018 Heterosexual 55 26 14 4 1 1 0 81 5 152
2018 Prefer not to answer 41 42 11 6 0 0 0 83 6 33

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 53 26 13 6 2 0 0 79 8 188
2019 Prefer not to answer 35 35 17 10 3 0 0 70 13 40
2018 Heterosexual 50 29 8 10 4 1 0 79 13 153
2018 Prefer not to answer 35 43 14 9 0 0 0 77 9 33

Question 51. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 54 26 10 9 1 0 0 80 10 188
2019 Prefer not to answer 32 22 30 8 8 0 0 55 15 40
2018 Heterosexual 52 18 14 10 5 0 0 71 15 154
2018 Prefer not to answer 36 30 11 11 11 0 0 66 23 33

Question 52. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 53 28 8 10 1 0 0 81 11 186
2019 Prefer not to answer 37 20 25 8 10 0 0 57 18 40
2018 Heterosexual 47 28 14 6 5 0 0 74 12 153
2018 Prefer not to answer 34 30 17 11 8 0 0 64 20 33

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 43 23 13 10 7 4 0 68 18 188
2019 Prefer not to answer 35 17 23 10 10 3 2 55 21 40
2018 Heterosexual 38 18 13 17 13 1 1 57 30 154
2018 Prefer not to answer 18 30 19 14 17 3 0 49 32 33
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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 62 22 10 4 1 1 1 85 5 187
2019 Prefer not to answer 42 30 20 3 2 0 2 74 5 40

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 56 25 10 4 3 2 0 83 7 188
2019 Prefer not to answer 42 25 7 13 8 5 0 71 21 40
2018 Heterosexual 53 28 7 8 3 1 1 82 11 153
2018 Prefer not to answer 42 41 0 8 6 3 0 86 14 33

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 49 33 5 9 3 1 0 83 12 187
2019 Prefer not to answer 32 38 20 5 5 0 0 70 10 40
2018 Heterosexual 51 28 9 7 4 1 1 80 11 153
2018 Prefer not to answer 36 33 14 8 6 3 0 71 15 33

Question 31. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 61 25 6 6 1 1 0 87 7 187
2019 Prefer not to answer 45 22 13 13 5 3 0 69 18 40
2018 Heterosexual 50 29 11 3 5 1 1 81 8 153
2018 Prefer not to answer 42 28 17 3 9 3 0 71 12 33

Senior management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 40 42 8 5 3 2 0 84 8 187
2019 Prefer not to answer 35 20 25 7 8 5 0 58 16 40
2018 Heterosexual 46 31 12 6 3 3 1 79 9 154
2018 Prefer not to answer 28 38 14 8 6 6 0 70 15 33

Question 35. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 43 35 11 7 2 2 0 80 9 185
2019 Prefer not to answer 32 25 18 23 3 0 0 57 25 40
2018 Heterosexual 40 33 10 11 4 3 0 75 15 154
2018 Prefer not to answer 20 42 11 17 6 3 0 64 24 32

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 32 34 14 10 6 4 0 69 16 187
2019 Prefer not to answer 17 32 17 23 10 0 0 50 33 40
2018 Heterosexual 27 32 14 14 8 4 1 62 24 154
2018 Prefer not to answer 20 39 17 12 9 3 0 61 21 32

Question 37. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 26 33 14 17 6 3 0 61 24 187
2019 Prefer not to answer 17 45 13 20 5 0 0 62 25 40
2018 Heterosexual 32 33 13 15 5 1 0 66 21 154
2018 Prefer not to answer 27 36 8 20 9 0 0 63 28 33
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 43 33 10 10 4 0 0 76 14 187
2019 Prefer not to answer 27 32 25 5 7 0 2 61 13 40
2018 Heterosexual 39 35 12 10 4 1 0 74 14 153
2018 Prefer not to answer 21 45 8 8 17 0 0 66 25 33

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 37 40 8 11 3 0 0 77 14 187
2019 Prefer not to answer 31 36 13 15 3 0 3 68 19 39
2018 Heterosexual 34 40 9 14 4 0 0 74 17 153
2018 Prefer not to answer 30 35 19 3 14 0 0 64 17 33

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 47 30 12 8 3 0 0 77 11 186
2019 Prefer not to answer 40 25 23 7 5 0 0 65 13 40
2018 Heterosexual 44 32 10 7 5 0 2 77 12 153
2018 Prefer not to answer 42 33 8 11 3 3 0 77 14 33

Job fit and development

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 32 41 10 11 6 0 1 73 17 187
2019 Prefer not to answer 41 21 13 16 5 3 3 65 22 39
2018 Heterosexual 30 45 10 11 2 0 2 76 14 154
2018 Prefer not to answer 38 34 11 11 6 0 0 72 17 33

Question 44. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 38 34 7 11 6 3 1 75 17 188
2019 Prefer not to answer 25 32 13 15 10 2 2 60 26 40
2018 Heterosexual 32 33 11 11 8 3 1 68 21 153
2018 Prefer not to answer 28 33 8 17 14 0 0 61 31 33

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 34 25 13 11 12 3 3 62 24 188
2019 Prefer not to answer 27 15 15 18 20 2 2 45 40 40
2018 Heterosexual 20 27 13 13 20 1 5 50 36 153
2018 Prefer not to answer 11 19 11 27 22 0 9 33 55 33

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 53 24 13 4 2 0 3 80 7 188
2019 Prefer not to answer 45 30 13 0 7 2 2 79 8 40

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 63 15 8 4 3 1 6 84 8 187
2019 Prefer not to answer 51 18 10 8 8 3 3 73 16 39

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 59 26 7 3 1 2 3 89 4 187
2019 Prefer not to answer 45 23 18 5 7 0 2 69 13 40

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 53 22 10 6 4 2 2 79 11 187
2019 Prefer not to answer 42 25 13 5 10 0 5 71 16 40

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 43 15 13 12 12 2 3 61 26 187
2019 Prefer not to answer 37 15 5 18 25 0 0 52 43 40

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 71 15 6 3 1 1 3 90 4 186
2019 Prefer not to answer 82 3 5 5 3 0 3 87 8 39

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 82 9 2 1 1 3 3 97 2 186
2019 Prefer not to answer 63 5 3 2 15 7 5 77 20 40

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 88 5 0 0 1 2 4 99 1 188
2019 Prefer not to answer 64 10 10 3 3 3 8 83 6 39

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 44 37 7 9 2 1 0 82 11 188
2019 Prefer not to answer 35 40 10 8 8 0 0 75 15 40
2018 Heterosexual 48 35 8 5 3 1 0 83 8 152
2018 Prefer not to answer 38 34 14 8 6 0 0 72 14 33

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 51 31 11 5 1 0 0 82 6 188
2019 Prefer not to answer 42 30 15 5 8 0 0 72 13 40
2018 Heterosexual 49 34 9 6 1 1 0 84 7 152
2018 Prefer not to answer 41 25 22 9 3 0 0 66 11 33

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 46 36 7 8 2 0 1 83 10 187
2019 Prefer not to answer 25 40 15 15 5 0 0 65 20 40
2018 Heterosexual 47 34 8 9 1 1 0 82 10 153
2018 Prefer not to answer 38 34 6 20 3 0 0 72 22 33

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 39 41 11 6 2 1 1 81 8 188
2019 Prefer not to answer 22 38 17 5 8 10 0 67 14 40
2018 Heterosexual 32 40 15 6 3 3 1 75 9 152
2018 Prefer not to answer 31 30 25 6 9 0 0 60 14 33

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 57 31 5 5 1 0 1 89 6 187
2019 Prefer not to answer 51 36 8 5 0 0 0 87 5 39
2018 Heterosexual 51 40 6 2 2 0 0 90 4 153
2018 Prefer not to answer 45 30 6 20 0 0 0 74 20 33

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 33 38 21 5 3 0 0 70 8 187
2019 Prefer not to answer 22 27 43 5 3 0 0 50 8 40
2018 Heterosexual 31 40 18 5 4 1 1 72 10 154
2018 Prefer not to answer 30 38 19 10 3 0 0 68 13 33

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 71 18 4 4 1 1 2 91 5 188
2019 Prefer not to answer 57 23 7 10 0 0 2 82 10 40

Mobility and retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2019 Heterosexual 36 28 37 188
2019 Prefer not to answer 35 27 37 40
2018 Heterosexual 41 23 36 153
2018 Prefer not to answer 39 22 39 33

Question 55. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2019 Heterosexual 7 21 34 9 24 4 67
2019 Prefer not to answer 7 29 43 15 0 7 14
2018 Heterosexual 6 19 33 8 28 6 64
2018 Prefer not to answer 7 14 72 7 0 0 12
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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 57 32 5 5 1 0 0 89 6 188
2019 Prefer not to answer 42 33 15 7 3 0 0 75 10 40
2018 Heterosexual 60 30 5 4 1 0 0 90 5 153
2018 Prefer not to answer 50 36 11 3 0 0 0 86 3 33

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 57 36 3 3 0 0 0 94 3 188
2019 Prefer not to answer 42 30 20 5 3 0 0 72 8 40
2018 Heterosexual 44 40 8 3 3 1 1 85 7 153
2018 Prefer not to answer 29 51 8 11 0 0 0 80 11 33

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 11 22 39 20 8 1 0 28 33 188
2019 Prefer not to answer 8 38 40 7 7 0 0 15 45 40
2018 Heterosexual 8 26 36 18 6 1 4 25 37 153
2018 Prefer not to answer 11 32 38 16 0 0 3 16 44 33

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 8 18 24 29 20 2 0 50 26 187
2019 Prefer not to answer 10 28 42 15 5 0 0 20 38 40
2018 Heterosexual 15 24 26 20 11 1 4 32 41 154
2018 Prefer not to answer 17 33 32 10 3 3 3 14 53 33

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 14 19 28 23 14 2 1 38 34 187
2019 Prefer not to answer 10 32 43 10 2 0 3 13 44 40
2018 Heterosexual 19 21 31 18 8 1 3 27 41 154
2018 Prefer not to answer 14 23 40 18 3 0 3 21 38 33

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 7 16 30 26 19 1 2 46 23 187
2019 Prefer not to answer 16 31 26 20 8 0 0 28 47 39
2018 Heterosexual 8 16 33 30 10 1 3 41 25 154
2018 Prefer not to answer 5 11 43 37 0 0 3 38 17 33

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 9 22 25 16 25 2 1 43 31 188
2019 Prefer not to answer 25 28 28 20 0 0 0 20 53 40
2018 Heterosexual 16 24 26 19 8 1 5 29 44 154
2018 Prefer not to answer 14 22 44 13 0 5 3 14 39 33

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 7 18 25 25 22 2 1 49 26 187
2019 Prefer not to answer 20 15 37 22 2 2 0 25 36 40
2018 Heterosexual 16 25 26 19 7 2 5 28 44 152
2018 Prefer not to answer 24 26 31 6 0 8 6 7 57 31

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 11 20 30 23 14 1 1 38 31 187
2019 Prefer not to answer 13 28 31 23 5 0 0 28 41 39
2018 Heterosexual 14 19 34 20 8 3 3 29 35 154
2018 Prefer not to answer 6 19 51 16 5 3 0 22 25 33

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 4 10 25 37 23 1 1 61 14 188
2019 Prefer not to answer 5 17 35 27 12 0 2 41 23 40

Question 40. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 27 40 15 12 4 2 0 68 16 188
2019 Prefer not to answer 22 35 18 20 5 0 0 57 25 40

Respectful workplace

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 62 22 5 8 3 1 0 85 10 186
2019 Prefer not to answer 51 18 8 10 10 3 0 71 21 39
2018 Heterosexual 50 27 6 11 5 1 1 78 16 153
2018 Prefer not to answer 46 34 3 6 11 0 0 80 17 32

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 65 26 4 5 1 0 0 91 5 188
2019 Prefer not to answer 60 23 5 8 5 0 0 82 13 40
2018 Heterosexual 57 29 7 3 4 0 1 86 6 153
2018 Prefer not to answer 44 41 9 6 0 0 0 85 6 31

Question 23. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 61 26 6 5 1 1 0 88 6 187
2019 Prefer not to answer 47 23 15 8 8 0 0 70 15 40
2018 Heterosexual 53 34 6 4 2 0 1 88 6 152
2018 Prefer not to answer 50 33 14 3 0 0 0 83 3 33

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 55 35 4 4 2 0 0 90 6 187
2019 Prefer not to answer 32 35 5 18 5 5 0 71 24 40
2018 Heterosexual 56 36 4 2 2 1 0 92 4 154
2018 Prefer not to answer 50 30 8 3 5 3 0 83 9 33

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 66 24 6 3 1 1 1 91 3 188
2019 Prefer not to answer 45 23 23 5 0 5 0 71 5 40
2018 Heterosexual 60 28 4 2 3 3 0 91 5 154
2018 Prefer not to answer 56 38 6 0 0 0 0 94 0 33

Question 50. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 64 28 4 3 1 0 0 91 4 188
2019 Prefer not to answer 45 28 18 5 5 0 0 72 10 40
2018 Heterosexual 60 29 3 5 3 0 1 90 8 154
2018 Prefer not to answer 55 20 11 9 6 0 0 75 14 33

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 51 22 12 5 2 2 6 78 8 186
2019 Prefer not to answer 35 25 15 10 10 0 5 63 21 40
2018 Heterosexual 35 34 10 8 5 4 5 75 14 153
2018 Prefer not to answer 28 41 8 8 9 6 0 73 18 33

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 44 35 9 6 4 2 1 81 10 188
2019 Prefer not to answer 32 30 8 20 5 5 0 65 27 40
2018 Heterosexual 49 27 11 8 3 3 1 78 11 153
2018 Prefer not to answer 42 30 11 14 3 0 0 72 17 33

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 52 36 7 3 2 1 0 88 5 188
2019 Prefer not to answer 37 30 10 10 10 2 0 69 21 40
2018 Heterosexual 52 35 9 1 1 1 1 88 3 153
2018 Prefer not to answer 50 33 8 8 0 0 0 83 8 33

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 35 26 14 10 6 6 3 66 18 188
2019 Prefer not to answer 10 25 20 8 18 15 5 44 32 40
2018 Heterosexual 31 25 16 13 10 1 4 59 24 153
2018 Prefer not to answer 20 19 11 22 11 8 8 47 40 33

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 55 34 2 6 2 0 0 89 9 188
2019 Prefer not to answer 56 34 3 5 3 0 0 90 8 39

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 61 29 3 5 2 0 0 90 7 188
2019 Prefer not to answer 66 15 13 5 0 0 0 82 5 39

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 64 30 2 3 1 0 0 94 4 187
2019 Prefer not to answer 67 15 13 5 0 0 0 82 5 39

Use of official languages

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 86 7 3 1 1 0 2 96 2 188
2019 Prefer not to answer 74 20 0 3 0 0 3 97 3 39

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 85 5 4 2 1 0 3 93 3 187
2019 Prefer not to answer 70 15 3 7 2 0 3 87 10 40

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 89 5 2 2 0 1 2 97 2 188
2019 Prefer not to answer 73 12 10 0 2 0 3 87 3 40

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 34 21 24 9 2 9 1 61 12 188
2019 Prefer not to answer 25 27 17 13 5 13 0 60 20 40

Collective agreements and terms and conditions of employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 37 43 8 7 1 2 2 83 8 187
2019 Prefer not to answer 45 35 13 0 3 0 5 84 3 40

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 62 17 12 1 1 6 2 86 1 187
2019 Prefer not to answer 50 30 8 8 0 3 3 84 8 40

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Heterosexual 10 90 188
2019 Prefer not to answer 18 82 40
2018 Heterosexual 11 89 154
2018 Prefer not to answer 23 77 33

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Heterosexual 63 37 19

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Heterosexual 53 47 19

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Heterosexual 0 100 19
2018 Heterosexual 0 100 16

Question 59e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Heterosexual 0 100 19
2018 Heterosexual 0 100 16

Question 59g. From whom did you experience harassment on the job? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Heterosexual 0 100 19

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Heterosexual 37 63 19
2018 Heterosexual 30 70 16

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Heterosexual 32 68 19
2018 Heterosexual 40 60 16

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Heterosexual 42 58 19
2018 Heterosexual 66 34 16

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Heterosexual 48 52 19
2018 Heterosexual 30 70 16

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Heterosexual 47 53 19
2018 Heterosexual 48 52 16

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Heterosexual 37 63 19

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Heterosexual 0 100 16

Question 60i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Heterosexual 0 100 16

Question 60j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Heterosexual 30 70 16

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Heterosexual 37 63 19

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Heterosexual 32 68 19

Question 60m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Heterosexual 39 61 16

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Heterosexual 47 53 19
2018 Heterosexual 58 42 16

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Heterosexual 32 68 19
2018 Heterosexual 30 70 16

Question 61g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Heterosexual 32 68 19

Question 62c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Heterosexual 0 100 14

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Heterosexual 39 61 14

Question 62k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Heterosexual 0 100 14

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Heterosexual 48 52 14

Question 62m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Heterosexual 0 100 14

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Heterosexual 62 38 14

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Heterosexual 14 86 186
2019 Prefer not to answer 20 80 40

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 38 18 14 8 1 14 7 71 11 188
2019 Prefer not to answer 27 18 15 8 13 10 10 56 25 40
2018 Heterosexual 30 23 13 7 5 17 5 68 15 153
2018 Prefer not to answer 28 19 17 11 3 22 0 60 18 33

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 65 20 10 2 1 2 1 87 3 187
2019 Prefer not to answer 37 30 15 8 5 5 0 71 13 40
2018 Heterosexual 60 25 8 1 3 3 1 88 4 153
2018 Prefer not to answer 50 34 8 6 0 3 0 85 6 33

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Heterosexual 3 97 188
2019 Prefer not to answer 17 83 40
2018 Heterosexual 7 93 154

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Heterosexual 0 100 11

Question 67e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Heterosexual 0 100 11

Question 68d. Please indicate the type of discrimination you experienced. Religion
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Heterosexual 0 100 11

Question 68g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Heterosexual 0 100 11

Question 68h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Heterosexual 0 100 11

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Heterosexual 0 100 11

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Heterosexual 0 100 11

Question 69f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Heterosexual 0 100 11

Question 69g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Heterosexual 0 100 11

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Heterosexual 46 54 11

Question 70a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Heterosexual 0 100 11

Question 70c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Heterosexual 0 100 11

Question 70d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Heterosexual 0 100 11

Question 70e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Heterosexual 0 100 11

Question 70k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Heterosexual 0 100 11

Question 70m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Heterosexual 0 100 11

Question 70n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Heterosexual 55 45 11

Question 70p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Heterosexual 0 100 11

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Heterosexual 5 95 187
2019 Prefer not to answer 15 85 40

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 39 15 15 3 1 18 9 74 5 188
2019 Prefer not to answer 27 15 20 3 10 15 10 56 17 40
2018 Heterosexual 32 18 17 3 3 20 6 69 8 154
2018 Prefer not to answer 28 19 17 6 0 28 3 68 8 33

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 69 16 9 3 1 2 1 87 4 188
2019 Prefer not to answer 42 28 15 5 3 5 3 76 8 40
2018 Heterosexual 55 27 8 1 3 5 1 88 3 153
2018 Prefer not to answer 47 25 17 6 0 6 0 76 6 33

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Heterosexual 13 87 188
2019 Prefer not to answer 30 70 40

Question 80. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Heterosexual 84 16 25

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 47 34 5 5 0 0 9 90 5 21
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Workplace well-being

A psychologically healthy workplace

Question 30. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 71 17 7 3 2 1 0 88 5 187
2019 Prefer not to answer 45 28 12 5 5 5 0 76 10 40
2018 Heterosexual 62 23 8 2 4 0 1 86 6 153
2018 Prefer not to answer 52 26 6 3 11 3 0 80 14 33

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 30 44 9 7 2 2 5 80 10 43

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 44 39 8 6 2 2 0 84 8 187
2019 Prefer not to answer 33 39 18 8 3 0 0 72 10 39
2018 Heterosexual 34 47 10 4 2 3 1 84 6 154
2018 Prefer not to answer 33 47 20 0 0 0 0 80 0 32

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 39 36 11 8 4 2 0 76 13 188
2019 Prefer not to answer 33 28 18 13 5 3 0 63 19 39
2018 Heterosexual 34 37 11 12 4 1 1 72 16 154
2018 Prefer not to answer 22 50 8 14 6 0 0 72 20 33

Work-related stress

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 33 34 15 10 7 0 1 68 17 188
2019 Prefer not to answer 21 33 20 15 10 0 0 54 26 39
2018 Heterosexual 23 28 23 11 13 0 2 53 24 154
2018 Prefer not to answer 22 32 22 11 8 0 5 57 20 33

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 18 38 22 14 9 0 0 56 22 188
2019 Prefer not to answer 10 26 36 26 3 0 0 36 28 39
2018 Heterosexual 15 29 30 17 6 0 2 45 24 154
2018 Prefer not to answer 11 35 34 17 3 0 0 47 20 33

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 25 37 19 12 6 0 2 63 18 186
2019 Prefer not to answer 10 23 33 23 5 0 5 35 30 39
2018 Heterosexual 22 34 25 12 6 0 2 57 18 154
2018 Prefer not to answer 16 35 38 9 3 0 0 51 11 33

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 22 29 21 17 10 1 1 51 27 187
2019 Prefer not to answer 20 25 25 10 20 0 0 45 30 40
2018 Heterosexual 17 28 24 17 13 0 1 45 30 153
2018 Prefer not to answer 5 37 22 27 6 3 0 44 34 33

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 48 26 15 8 1 0 2 76 9 186
2019 Prefer not to answer 44 28 15 8 5 0 0 72 13 39
2018 Heterosexual 44 30 14 5 2 0 4 77 8 154
2018 Prefer not to answer 28 48 13 3 3 3 3 80 6 33

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 37 28 19 9 7 0 1 65 16 188
2019 Prefer not to answer 21 36 20 15 8 0 0 57 23 39
2018 Heterosexual 31 30 24 8 4 0 3 62 13 154
2018 Prefer not to answer 19 27 35 8 8 3 0 47 17 33

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 36 36 19 6 2 0 1 72 8 187
2019 Prefer not to answer 28 28 26 5 8 0 5 59 14 39
2018 Heterosexual 28 39 18 10 3 1 1 68 13 152
2018 Prefer not to answer 26 32 17 20 3 0 3 59 23 33

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 22 36 21 12 8 0 0 59 20 187
2019 Prefer not to answer 13 38 18 21 5 0 5 54 27 39
2018 Heterosexual 15 35 25 13 10 1 1 51 23 153
2018 Prefer not to answer 18 31 35 6 9 0 3 50 15 33

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 27 31 24 12 5 0 0 58 18 188
2019 Prefer not to answer 20 33 21 3 18 0 5 56 22 39
2018 Heterosexual 27 33 17 16 6 1 1 60 22 153
2018 Prefer not to answer 20 36 24 11 6 0 3 58 18 33

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 55 21 13 7 4 0 0 75 11 188
2019 Prefer not to answer 38 32 13 8 10 0 0 70 18 40

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 39 31 17 7 7 0 0 69 14 186
2019 Prefer not to answer 23 33 25 10 8 0 0 56 18 39
2018 Heterosexual 35 25 24 10 5 1 1 61 15 153
2018 Prefer not to answer 30 34 29 8 0 0 0 63 8 33

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 72 16 4 5 1 0 1 89 6 188
2019 Prefer not to answer 58 24 13 3 3 0 0 81 5 38
2018 Heterosexual 61 20 10 3 4 1 1 82 8 153
2018 Prefer not to answer 72 18 11 0 0 0 0 89 0 32

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 85 5 2 2 2 0 5 95 3 186
2019 Prefer not to answer 70 12 5 2 5 2 2 87 8 40
2018 Heterosexual 83 8 1 1 1 1 4 96 3 152
2018 Prefer not to answer 64 27 0 0 0 0 8 100 0 33

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 80 11 6 0 1 0 2 92 1 188
2019 Prefer not to answer 60 13 8 3 12 2 2 76 16 40
2018 Heterosexual 75 12 5 1 6 1 2 89 7 153
2018 Prefer not to answer 50 30 14 0 6 0 0 81 6 33

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 64 26 6 1 2 0 2 92 2 188
2019 Prefer not to answer 43 37 10 0 2 5 2 86 3 40
2018 Heterosexual 56 33 5 3 1 1 1 91 4 153
2018 Prefer not to answer 49 32 14 0 0 0 6 85 0 33

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 63 21 10 4 1 0 2 85 5 188
2019 Prefer not to answer 49 15 18 3 8 5 3 69 11 39
2018 Heterosexual 58 23 8 5 6 1 1 82 10 154
2018 Prefer not to answer 46 19 20 6 3 3 3 69 9 32

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 66 9 3 1 1 0 21 95 1 187
2019 Prefer not to answer 56 15 5 0 0 3 21 93 0 39
2018 Heterosexual 60 10 2 2 0 1 26 94 3 153
2018 Prefer not to answer 39 23 13 0 0 0 25 83 0 33

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 79 13 4 0 0 0 4 95 0 187
2019 Prefer not to answer 63 22 5 0 0 2 7 94 0 40
2018 Heterosexual 71 17 4 1 0 1 5 94 1 154
2018 Prefer not to answer 65 26 3 0 0 0 6 97 0 33

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 76 11 4 4 4 0 2 88 8 188
2019 Prefer not to answer 68 13 7 2 8 0 2 82 10 40
2018 Heterosexual 63 12 6 8 5 0 5 79 14 154
2018 Prefer not to answer 69 17 3 0 6 3 3 91 6 33

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 59 21 13 3 2 1 2 81 5 186
2019 Prefer not to answer 59 20 13 5 0 0 3 82 5 39
2018 Heterosexual 53 23 13 6 3 0 3 78 8 153
2018 Prefer not to answer 34 37 23 3 0 0 3 73 3 33

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 18 36 34 7 4 0 0 54 12 187
2019 Prefer not to answer 10 23 47 18 2 0 0 33 20 40
2018 Heterosexual 16 29 40 12 3 0 1 45 15 154
2018 Prefer not to answer 5 37 37 14 6 0 0 43 20 33

Question 76. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 8 20 38 24 10 0 1 35 28 186
2019 Prefer not to answer 10 28 42 7 10 0 2 18 39 40
2018 Heterosexual 4 23 36 25 11 1 0 36 27 154
2018 Prefer not to answer 3 27 53 11 6 0 0 17 30 33
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Compensation

Pay or other compensation issues

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 24 36 22 10 5 1 2 25 75 186
2019 Prefer not to answer 8 38 30 8 15 0 2 8 92 40
2018 Heterosexual 27 23 23 10 15 0 2 28 72 153
2018 Prefer not to answer 14 42 19 5 11 8 0 15 85 33

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Heterosexual 61 39 134
2019 Prefer not to answer 58 42 36

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Heterosexual 45 55 131
2019 Prefer not to answer 36 64 36
2018 Heterosexual 34 66 108
2018 Prefer not to answer 54 46 26

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 55 16 10 5 5 1 8 78 11 184
2019 Prefer not to answer 37 29 16 5 3 0 10 74 9 38
2018 Heterosexual 50 20 10 8 3 0 8 77 12 154
2018 Prefer not to answer 51 30 8 0 6 0 6 85 6 33

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 29 31 15 12 5 1 6 65 19 131
2019 Prefer not to answer 26 17 23 17 9 6 3 47 28 35
2018 Heterosexual 26 29 12 19 9 1 4 58 29 108
2018 Prefer not to answer 31 44 7 7 7 4 0 78 15 26

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 11 20 16 18 28 1 7 33 50 131
2019 Prefer not to answer 3 11 23 20 34 9 0 16 59 35
2018 Heterosexual 8 12 18 21 35 1 5 21 60 108
2018 Prefer not to answer 7 36 11 0 39 4 4 46 42 26
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