2019 Public Service Employee Survey Results by Theme for Federal Economic Development Agency for Southern Ontario by Question 93. What is your current employee status?

The results of the 2019 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	43	35	11	8	2	0	78	11	191
2019	Term	43	52	5	0	0	0	95	0	21
2019	Casual	20	40	10	10	20	0	60	30	10
2019	Student	29	54	4	8	0	4	87	9	24
2018	Indeterminate (permanent)	37	40	10	11	2	0	77	13	159
2018	Term	31	57	4	8	0	0	89	8	26
2017	Indeterminate (permanent)	32	42	9	13	3	1	75	16	161
2017	Term	25	53	6	15	0	0	78	15	32
2017	Student	40	60	0	0	0	0	100	0	10
2014	Indeterminate (permanent)	26	45	10	12	7	0	71	19	178
2014	Term	41	25	17	8	9	0	66	17	12
2011	Indeterminate (permanent)	33	40	8	10	9	0	73	18	176

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	47	27	6	12	7	1	75	19	191
2019	Term	43	33	14	5	5	0	76	10	21
2019	Casual	30	40	10	20	0	0	70	20	10
2019	Student	33	50	8	4	0	4	87	4	24
2018	Indeterminate (permanent)	39	30	13	13	5	0	69	19	161
2018	Term	42	43	8	8	0	0	85	8	26
2017	Indeterminate (permanent)	31	37	10	11	9	1	69	20	160
2017	Term	35	38	3	21	3	0	72	25	32
2017	Student	50	30	20	0	0	0	80	0	10

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	54	31	10	4	2	0	85	5	191
2019	Term	53	42	0	5	0	0	95	5	21
2019	Casual	30	50	10	0	10	0	80	10	10
2019	Student	54	25	13	4	0	4	83	4	24
2018	Indeterminate (permanent)	53	28	14	4	1	0	81	5	160
2018	Term	58	27	11	4	0	0	85	4	26
2017	Indeterminate (permanent)	49	33	12	5	0	1	83	5	161
2017	Term	41	43	9	6	0	0	85	6	32
2017	Student	60	40	0	0	0	0	100	0	10
2014	Indeterminate (permanent)	54	31	9	4	1	1	86	6	178
2014	Term	66	17	8	0	9	0	83	9	12
2011	Indeterminate (permanent)	49	37	8	4	2	0	86	6	175

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	49	29	15	6	2	0	78	8	192
2019	Term	57	33	5	5	0	0	90	5	21
2019	Casual	30	30	10	30	0	0	60	30	10
2019	Student	50	29	8	8	0	4	83	9	24
2018	Indeterminate (permanent)	46	29	11	11	3	0	75	14	161
2018	Term	58	27	8	8	0	0	85	8	26
2017	Indeterminate (permanent)	42	29	18	8	3	1	71	11	161
2017	Term	41	40	10	9	0	0	81	9	32
2017	Student	70	20	10	0	0	0	90	0	10
2014	Indeterminate (permanent)	28	43	12	10	7	0	71	17	178
2014	Term	33	33	8	8	17	0	66	25	12
2011	Indeterminate (permanent)	41	38	6	6	8	0	79	15	177

Question 51. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	47	26	14	11	2	0	73	13	192
2019	Term	52	33	5	5	0	5	90	5	21
2019	Casual	50	10	20	10	10	0	60	20	10
2019	Student	67	21	4	4	0	4	91	4	24
2018	Indeterminate (permanent)	47	21	14	13	5	0	68	19	162
2018	Term	66	8	23	4	0	0	73	4	26
2017	Indeterminate (permanent)	30	29	22	8	10	1	60	18	161
2017	Term	44	31	16	3	6	0	75	9	32
2017	Student	80	20	0	0	0	0	100	0	10
2014	Indeterminate (permanent)	18	30	21	16	15	1	48	31	178
2014	Term	33	17	8	17	25	0	50	42	12
2011	Indeterminate (permanent)	28	32	16	12	11	1	61	23	177

Question 52. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	47	27	13	10	3	0	74	13	190
2019	Student	63	25	4	4	0	4	91	4	24
2018	Indeterminate (permanent)	43	26	16	10	5	0	68	16	161
2018	Term	58	31	8	4	0	0	88	4	26
2017	Indeterminate (permanent)	30	34	18	13	6	1	64	19	161
2017	Term	34	40	16	3	6	0	75	9	32
2017	Student	90	10	0	0	0	0	100	0	10
2014	Indeterminate (permanent)	16	32	18	18	16	0	49	33	178
2014	Term	25	25	8	25	17	0	50	42	12
2011	Indeterminate (permanent)	29	35	14	13	10	0	64	23	176

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	38	24	14	13	7	3	1	64	21	192
2019	Term	43	33	5	0	10	10	0	84	11	21
2019	Casual	50	0	20	10	20	0	0	50	30	10
2019	Student	42	21	17	4	4	13	0	71	10	24
2018	Indeterminate (permanent)	31	21	16	16	15	1	1	52	32	162
2018	Term	50	15	11	19	0	4	0	68	20	26
2017	Indeterminate (permanent)	21	19	26	16	16	1	0	41	33	161
2017	Term	35	22	8	19	13	3	0	59	33	32
2017	Student	50	10	30	10	0	0	0	60	10	10
2014	Indeterminate (permanent)	17	15	22	15	27	4	0	33	44	178
2014	Term	16	25	8	25	17	8	0	45	46	12
2011	Indeterminate (permanent)	21	29	16	11	20	3	0	52	32	177

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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	63	21	11	3	1	0	1	85	4	191
2019	Term	52	29	9	5	0	0	5	85	5	21
2019	Casual	30	30	20	10	0	0	10	67	11	10
2019	Student	38	33	8	4	0	8	8	85	5	24

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	55	25	9	6	3	2	1	82	9	192
2019	Term	48	23	14	0	0	10	5	83	0	21
2019	Casual	10	50	20	0	10	10	0	67	11	10
2019	Student	63	21	4	4	4	4	0	87	9	24
2018	Indeterminate (permanent)	47	33	7	9	3	1	0	80	12	163
2018	Term	65	15	12	4	4	0	0	81	8	26
2017	Indeterminate (permanent)	52	26	9	5	3	3	1	82	8	161
2017	Term	59	25	6	6	3	0	0	84	10	32
2017	Student	80	20	0	0	0	0	0	100	0	10
2014	Indeterminate (permanent)	45	26	12	7	9	2	0	72	16	178
2014	Term	58	17	9	8	8	0	0	75	17	12
2011	Indeterminate (permanent)	45	27	11	6	9	2	1	74	15	177

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	47	33	8	8	3	0	0	81	12	192
2019	Term	43	38	10	0	5	0	5	85	5	21
2019	Casual	0	40	20	10	10	20	0	50	25	10
2019	Student	55	32	5	5	0	5	0	90	5	22
2018	Indeterminate (permanent)	46	29	11	10	3	1	0	76	13	163
2018	Term	58	27	8	0	8	0	0	85	8	26
2017	Indeterminate (permanent)	45	34	10	8	2	1	1	80	10	161
2017	Term	43	32	9	12	3	0	0	75	16	32
2017	Student	80	10	0	10	0	0	0	90	10	10
2014	Indeterminate (permanent)	38	29	11	10	12	1	0	67	22	178
2014	Term	50	25	9	16	0	0	0	75	16	12
2011	Indeterminate (permanent)	43	28	11	9	9	1	0	72	17	174

Question 31. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	59	23	7	8	2	0	0	83	11	191
2019	Term	57	38	0	0	0	5	0	100	0	21
2019	Casual	20	30	30	10	0	10	0	56	11	10
2019	Student	58	25	13	0	0	4	0	87	0	24
2018	Indeterminate (permanent)	46	29	12	5	7	1	0	76	11	163
2018	Term	58	23	16	0	4	0	0	81	4	26
2017	Indeterminate (permanent)	49	27	10	9	3	1	1	77	12	161
2017	Term	43	38	6	10	3	0	0	81	13	32
2017	Student	90	0	0	10	0	0	0	90	10	10
2014	Indeterminate (permanent)	45	25	10	9	11	0	0	70	20	178
2014	Term	58	8	8	17	8	0	0	66	25	12

Senior management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	36	38	14	6	4	2	75	11	191
2019	Term	53	33	5	0	0	10	95	0	21
2019	Casual	50	40	0	0	0	10	100	0	10
2019	Student	54	33	0	0	0	13	100	0	24
2018	Indeterminate (permanent)	38	34	14	7	4	4	74	12	163
2018	Term	65	19	11	0	4	0	85	4	26
2017	Indeterminate (permanent)	26	35	16	12	5	6	66	17	161
2017	Term	51	29	3	3	7	7	86	10	31
2017	Student	70	20	0	0	0	10	100	0	10
2014	Indeterminate (permanent)	18	32	14	19	11	5	53	32	178
2014	Term	33	34	8	16	8	0	67	25	12
2011	Indeterminate (permanent)	24	26	17	17	10	5	53	29	176

Question 35. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	37	35	13	12	3	1	0	72	15	190
2019	Student	50	29	8	0	0	13	0	90	0	24
2018	Indeterminate (permanent)	33	34	10	15	5	2	0	69	21	162
2018	Term	42	42	11	4	0	0	0	85	4	26
2017	Indeterminate (permanent)	25	35	14	16	7	3	0	62	24	160
2017	Term	46	25	13	13	0	3	0	74	13	32
2017	Student	80	10	0	0	0	10	0	100	0	10
2014	Indeterminate (permanent)	17	30	17	13	19	3	0	49	33	178
2014	Term	33	17	17	25	8	0	0	49	34	12
2011	Indeterminate (permanent)	22	34	11	20	11	1	1	57	31	177

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	25	36	14	16	7	2	0	62	24	191
2019	Term	43	33	14	5	0	5	0	80	5	21
2019	Casual	20	20	30	0	10	20	0	50	12	10
2019	Student	50	21	8	8	0	13	0	81	10	24
2018	Indeterminate (permanent)	24	31	15	17	10	3	0	58	27	162
2018	Term	35	35	8	8	8	8	0	75	17	26
2017	Indeterminate (permanent)	14	30	14	25	11	6	0	47	37	161
2017	Term	38	25	13	15	0	9	0	69	17	32
2017	Student	70	30	0	0	0	0	0	100	0	10
2014	Indeterminate (permanent)	12	24	17	25	17	6	0	37	45	178
2014	Term	16	16	17	41	9	0	0	33	50	12
2011	Indeterminate (permanent)	15	32	16	18	14	3	1	50	33	176

Question 37. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	23	35	14	21	6	1	59	27	191
2019	Term	33	43	10	5	5	5	80	10	21
2019	Casual	20	20	10	10	20	20	50	37	10
2019	Student	33	38	17	4	0	8	77	5	24
2018	Indeterminate (permanent)	31	33	10	18	7	1	65	25	163
2018	Term	34	39	12	12	4	0	73	15	26
2017	Indeterminate (permanent)	22	31	15	20	9	3	54	30	161
2017	Term	38	22	10	31	0	0	59	31	32
2017	Student	70	10	0	10	0	10	89	11	10
2014	Indeterminate (permanent)	11	27	13	24	21	4	40	47	178
2014	Term	16	16	8	50	9	0	33	59	12
2011	Indeterminate (permanent)	16	35	12	21	15	2	52	36	177

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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	41	33	12	10	4	0	0	74	15	192
2019	Term	43	28	14	5	5	0	5	75	10	21
2019	Casual	20	30	30	10	10	0	0	50	20	10
2019	Student	48	35	9	4	0	4	0	86	5	23
2018	Indeterminate (permanent)	34	35	12	11	7	0	0	70	18	162
2018	Term	31	54	11	4	0	0	0	85	4	26
2017	Indeterminate (permanent)	27	39	15	11	6	2	0	68	17	161
2017	Term	31	44	7	10	6	3	0	77	16	32
2017	Student	30	60	10	0	0	0	0	90	0	10
2014	Indeterminate (permanent)	22	30	19	14	14	0	0	53	28	178
2014	Term	25	25	25	17	8	0	0	49	25	12
2011	Indeterminate (permanent)	23	45	12	12	9	0	0	68	21	175

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	38	37	8	14	3	0	0	76	16	190
2019	Term	28	53	9	5	0	0	5	85	5	21
2019	Casual	10	40	0	30	20	0	0	50	50	10
2019	Student	33	38	21	4	0	4	0	74	4	24
2018	Indeterminate (permanent)	33	38	11	13	5	0	0	71	18	162
2018	Term	38	39	11	8	4	0	0	77	12	26
2017	Indeterminate (permanent)	29	38	13	12	7	1	0	67	20	160
2017	Term	31	40	19	6	3	0	0	72	10	32
2017	Student	20	50	10	20	0	0	0	70	20	10

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	49	27	13	8	4	0	0	75	12	191
2019	Term	48	28	14	10	0	0	0	76	10	21
2019	Casual	10	50	20	20	0	0	0	60	20	10
2019	Student	48	26	9	9	4	4	0	77	14	23
2018	Indeterminate (permanent)	42	34	11	8	4	1	1	77	12	163
2018	Term	50	19	19	4	8	0	0	69	12	26
2017	Indeterminate (permanent)	42	36	11	6	4	1	1	79	10	161
2017	Term	33	38	10	19	0	0	0	72	19	32
2017	Student	60	30	0	0	0	10	0	100	0	10
2014	Indeterminate (permanent)	36	31	15	8	10	0	0	67	18	178
2014	Term	58	17	8	9	8	0	0	75	17	12
2011	Indeterminate (permanent)	35	33	11	13	6	1	1	70	19	177

Job fit and development

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	35	35	13	11	5	1	1	72	16	190
2019	Term	40	40	0	5	10	5	0	84	16	20
2019	Casual	20	30	10	30	10	0	0	50	40	10
2019	Student	29	46	4	13	4	4	0	78	17	24
2018	Indeterminate (permanent)	34	39	12	11	4	0	1	74	14	163
2018	Term	19	58	8	11	0	0	4	80	12	26
2017	Indeterminate (permanent)	27	38	10	16	7	1	0	66	23	161
2017	Term	24	57	6	3	9	0	0	81	13	32
2017	Student	60	30	0	10	0	0	0	90	10	10
2014	Indeterminate (permanent)	25	36	8	23	8	1	0	62	30	178
2014	Term	16	8	16	34	25	0	0	25	59	12
2011	Indeterminate (permanent)	26	41	14	10	9	0	0	68	19	177

Question 44. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	34	33	9	12	8	2	1	70	21	192
2019	Term	43	33	9	10	0	5	0	80	10	21
2019	Casual	0	40	20	10	10	20	0	50	25	10
2019	Student	46	33	0	8	0	8	4	90	10	24
2018	Indeterminate (permanent)	31	31	12	14	11	1	1	63	25	162
2018	Term	34	31	12	15	4	4	0	68	20	26
2017	Indeterminate (permanent)	22	30	14	21	9	2	1	55	31	161
2017	Term	38	24	6	19	9	3	0	64	30	32
2017	Student	70	20	0	0	0	10	0	100	0	10
2014	Indeterminate (permanent)	11	31	16	21	19	2	0	43	41	178
2014	Term	25	0	0	51	17	8	0	27	73	12
2011	Indeterminate (permanent)	24	34	16	15	9	3	0	59	25	175

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	33	23	11	14	16	1	2	58	31	192
2019	Term	29	24	19	10	5	9	5	61	17	21
2019	Casual	10	10	20	20	20	10	10	25	50	10
2019	Student	33	21	21	4	4	13	4	65	10	24
2018	Indeterminate (permanent)	17	26	12	18	24	1	3	45	43	162
2018	Term	31	23	19	15	8	4	0	56	24	26
2017	Indeterminate (permanent)	18	30	9	19	22	1	1	49	43	161
2017	Term	16	27	13	22	18	3	0	45	42	32
2017	Student	40	20	0	10	0	30	0	86	14	10
2014	Indeterminate (permanent)	8	16	13	22	37	2	2	25	62	178
2014	Term	8	8	0	34	34	8	8	20	80	12
2011	Indeterminate (permanent)	14	25	15	20	20	3	3	41	42	177

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	50	24	16	4	3	1	2	76	7	192
2019	Term	67	14	0	5	0	0	14	95	5	21
2019	Casual	20	40	10	0	10	0	20	74	13	10
2019	Student	63	25	8	0	0	4	0	91	0	24

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	64	14	7	6	3	1	4	82	10	190
2019	Term	52	14	10	0	5	5	14	82	6	21
2019	Casual	70	20	0	0	0	0	10	100	0	10
2019	Student	42	25	8	0	8	4	13	80	10	24

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	58	25	7	4	2	2	2	86	6	192
2019	Student	58	29	4	4	0	4	0	91	4	24

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	51	23	9	7	6	2	3	77	13	192
2019	Term	45	20	20	5	0	0	10	72	6	20
2019	Casual	40	30	10	10	10	0	0	70	20	10
2019	Student	63	13	17	0	4	4	0	78	4	24

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	41	14	11	14	16	2	2	57	32	191
2019	Term	28	29	9	15	5	5	10	67	22	21
2019	Casual	30	20	20	10	20	0	0	50	30	10
2019	Student	54	17	8	8	8	4	0	74	17	24

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	74	11	5	4	1	1	3	89	6	190
2019	Student	75	17	4	0	0	4	0	96	0	24

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	76	8	3	2	4	4	3	91	6	190
2019	Term	81	5	0	0	0	5	10	100	0	21
2019	Casual	80	10	0	0	0	10	0	100	0	10
2019	Student	83	8	0	0	0	8	0	100	0	24

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	84	5	2	1	1	2	4	96	2	191
2019	Term	85	5	0	0	0	0	10	100	0	21
2019	Casual	80	10	0	0	0	0	10	100	0	10
2019	Student	79	8	0	0	0	8	4	100	0	24

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	43	37	7	10	4	0	80	13	191
2019	Term	57	38	5	0	0	0	95	0	21
2019	Casual	10	40	30	10	0	10	56	11	10
2019	Student	38	33	8	17	0	4	74	17	24
2018	Indeterminate (permanent)	43	31	12	10	4	0	75	13	160
2018	Term	46	54	0	0	0	0	100	0	26
2017	Indeterminate (permanent)	37	39	7	12	3	1	77	16	161
2017	Term	41	38	6	6	6	3	81	13	32
2017	Student	40	40	20	0	0	0	80	0	10
2014	Indeterminate (permanent)	24	39	11	16	9	0	64	25	178
2014	Term	49	17	0	34	0	0	66	34	12
2011	Indeterminate (permanent)	34	42	10	7	7	0	76	14	177

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	50	30	11	6	3	0	80	9	192
2019	Term	48	47	0	5	0	0	95	5	21
2019	Casual	30	30	40	0	0	0	60	0	10
2019	Student	50	29	17	0	0	4	83	0	24
2018	Indeterminate (permanent)	45	33	12	7	2	0	78	10	160
2018	Term	56	32	12	0	0	0	88	0	25
2017	Indeterminate (permanent)	38	35	11	11	3	1	75	14	161
2017	Term	35	43	10	9	3	0	78	12	32
2017	Student	80	20	0	0	0	0	100	0	10
2014	Indeterminate (permanent)	28	28	16	16	13	0	56	28	178
2014	Term	33	33	17	17	0	0	66	17	12

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	43	36	9	9	3	0	0	78	12	191
2019	Term	57	28	0	15	0	0	0	85	15	21
2019	Casual	20	30	10	30	0	0	10	56	33	10
2019	Student	33	54	8	0	0	4	0	91	0	24
2018	Indeterminate (permanent)	43	34	8	12	2	0	0	77	14	161
2018	Term	46	38	12	4	0	0	0	84	4	26
2017	Indeterminate (permanent)	35	32	17	10	5	1	1	68	16	161
2017	Term	41	40	3	10	6	0	0	81	16	32
2017	Student	70	30	0	0	0	0	0	100	0	10
2014	Indeterminate (permanent)	29	33	10	11	17	0	1	63	28	177
2014	Term	33	25	9	17	17	0	0	58	34	12
2011	Indeterminate (permanent)	28	45	11	11	4	1	0	74	16	176

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	37	39	11	6	4	3	0	78	10	192
2019	Term	43	33	14	0	0	5	5	84	0	21
2019	Casual	40	40	0	20	0	0	0	80	20	10
2019	Student	17	63	13	0	4	4	0	83	4	24
2018	Indeterminate (permanent)	30	37	19	7	5	2	1	69	12	161
2018	Term	46	39	12	4	0	0	0	84	4	26
2017	Indeterminate (permanent)	28	36	17	12	3	4	0	66	16	161
2017	Term	25	40	13	12	6	3	0	68	19	32
2017	Student	50	40	10	0	0	0	0	90	0	10

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	55	33	6	5	1	0	1	89	5	189
2019	Term	57	23	14	5	0	0	0	81	5	21
2019	Casual	30	50	10	10	0	0	0	80	10	10
2019	Student	58	25	4	8	0	4	0	87	9	24
2018	Indeterminate (permanent)	45	38	8	7	2	0	0	83	9	162
2018	Term	65	31	4	0	0	0	0	96	0	26
2017	Indeterminate (permanent)	41	37	8	10	3	1	0	79	14	161
2017	Term	47	34	9	3	6	0	0	81	9	32
2017	Student	80	10	0	10	0	0	0	90	10	10
2014	Indeterminate (permanent)	31	31	11	11	16	0	1	62	27	178
2014	Term	33	58	0	9	0	0	0	91	9	12
2011	Indeterminate (permanent)	34	35	8	11	11	0	0	70	22	177

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	24	37	29	6	4	0	0	61	10	191
2019	Term	48	33	14	5	0	0	0	81	5	21
2019	Casual	50	30	20	0	0	0	0	80	0	10
2019	Student	63	29	4	0	0	4	0	96	0	24
2018	Indeterminate (permanent)	23	43	20	8	5	1	1	67	13	163
2018	Term	46	46	8	0	0	0	0	92	0	26
2017	Indeterminate (permanent)	24	39	21	10	5	1	0	63	15	161
2017	Term	43	44	10	3	0	0	0	87	3	32
2017	Student	80	20	0	0	0	0	0	100	0	10
2014	Indeterminate (permanent)	20	39	21	9	11	0	0	59	20	178
2014	Term	41	26	25	0	8	0	0	67	8	12
2011	Indeterminate (permanent)	19	37	25	13	6	0	0	57	19	177

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	68	19	5	6	1	0	1	88	7	191
2019	Term	81	9	5	0	0	0	5	95	0	21
2019	Casual	40	50	0	0	0	10	0	100	0	10
2019	Student	71	17	4	0	0	4	4	95	0	24
2017	Indeterminate (permanent)	41	31	8	8	4	4	3	78	13	161
2017	Term	46	19	10	9	9	3	3	69	20	32
2017	Student	80	20	0	0	0	0	0	100	0	10
2014	Indeterminate (permanent)	34	19	12	12	13	4	5	58	28	178
2014	Term	42	25	0	8	9	8	8	80	20	12
2011	Indeterminate (permanent)	36	20	14	15	10	3	2	60	26	177

Mobility and retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2019	Indeterminate (permanent)	32	30	38	192
2019	Term	43	19	38	21
2019	Casual	60	20	20	10
2019	Student	46	13	42	24
2018	Indeterminate (permanent)	37	27	36	162
2018	Term	38	8	54	26
2017	Indeterminate (permanent)	33	27	40	161
2017	Term	31	22	47	32
2017	Student	60	0	40	10
2014	Indeterminate (permanent)	41	17	43	178
2014	Term	50	0	50	12
2011	Indeterminate (permanent)	37	29	35	177

Question 55. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2019	Indeterminate (permanent)	8	28	41	15	2	7	61
2019	Student	0	9	9	0	82	0	11
2018	Indeterminate (permanent)	7	23	50	10	3	8	60
2017	Indeterminate (permanent)	12	19	56	9	2	2	52
2017	Term	0	10	30	9	41	10	10
2014	Indeterminate (permanent)	2	12	66	16	9999	4	73
2011	Indeterminate (permanent)	3	15	54	18	9999	9	65

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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	56	30	7	5	2	0	86	7	192
2019	Term	52	43	0	5	0	0	95	5	21
2019	Casual	50	20	10	10	10	0	70	20	10
2019	Student	33	50	4	8	0	4	87	9	24
2018	Indeterminate (permanent)	58	30	5	5	1	0	89	6	161
2018	Term	54	34	12	0	0	0	88	0	26
2017	Indeterminate (permanent)	49	36	6	6	2	1	86	8	161
2017	Term	47	37	3	9	3	0	84	12	32
2017	Student	50	30	10	10	0	0	80	10	10
2014	Indeterminate (permanent)	47	33	8	5	6	0	80	12	178
2014	Term	50	25	16	9	0	0	75	9	12
2011	Indeterminate (permanent)	49	32	7	7	5	0	81	12	177

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	56	33	7	3	1	0	0	89	4	191
2019	Term	57	33	0	5	0	5	0	95	5	21
2019	Casual	40	49	0	10	0	0	0	90	10	10
2019	Student	50	42	4	0	0	4	0	96	0	24
2018	Indeterminate (permanent)	38	46	9	4	2	0	1	84	6	162
2018	Term	61	23	8	8	0	0	0	85	8	26
2017	Indeterminate (permanent)	36	42	12	7	3	0	0	78	10	161
2017	Term	54	37	3	3	3	0	0	91	6	32
2017	Student	70	30	0	0	0	0	0	100	0	10
2014	Indeterminate (permanent)	31	41	13	8	5	1	0	73	13	178
2014	Term	33	42	8	8	0	8	0	82	9	12
2011	Indeterminate (permanent)	33	41	9	13	4	0	0	74	17	177

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	11	27	39	16	7	0	0	23	38	192
2019	Term	10	19	34	19	14	5	0	35	30	21
2019	Casual	10	30	30	20	0	10	0	22	44	10
2019	Student	8	21	25	25	17	4	0	43	30	24
2018	Indeterminate (permanent)	9	27	39	17	5	1	2	23	37	162
2018	Term	11	38	27	16	0	4	4	17	54	26
2017	Indeterminate (permanent)	13	25	41	13	6	1	1	19	38	160
2017	Term	6	10	57	15	9	0	3	25	17	32
2017	Student	0	10	40	30	20	0	0	50	10	10
2014	Indeterminate (permanent)	19	30	35	10	5	1	1	16	50	178
2014	Term	17	50	8	25	0	0	0	25	67	12
2011	Indeterminate (permanent)	14	28	37	15	4	0	2	20	43	177

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	8	20	30	26	15	1	0	41	29	192
2019	Term	5	19	9	34	28	5	0	65	25	21
2019	Casual	10	30	10	20	20	10	0	44	44	10
2019	Student	9	4	35	13	30	9	0	48	14	23
2018	Indeterminate (permanent)	18	27	28	17	7	1	2	25	46	163
2018	Term	12	31	20	12	15	8	4	30	48	26
2017	Indeterminate (permanent)	26	25	26	15	6	2	1	21	52	160
2017	Term	10	16	25	25	25	0	0	49	26	32
2017	Student	0	0	10	60	30	0	0	90	0	10
2014	Indeterminate (permanent)	20	26	30	12	9	2	1	22	47	177
2014	Term	25	42	8	0	25	0	0	25	67	12
2011	Indeterminate (permanent)	12	15	31	23	12	2	3	38	29	177

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	15	23	31	19	11	0	1	30	38	191
2019	Term	10	19	15	38	10	10	0	52	32	21
2019	Casual	0	30	30	0	20	20	0	25	38	10
2019	Student	8	4	42	25	13	4	4	41	14	24
2018	Indeterminate (permanent)	19	21	33	18	7	1	2	25	40	163
2018	Term	8	23	39	19	8	0	4	28	32	26
2017	Indeterminate (permanent)	21	21	32	15	6	3	1	22	44	161
2017	Term	13	25	31	16	9	3	3	26	40	32
2017	Student	10	0	70	10	10	0	0	20	10	10
2014	Indeterminate (permanent)	32	27	20	13	5	3	1	18	61	178
2014	Term	59	0	16	0	8	8	8	10	71	12
2011	Indeterminate (permanent)	21	26	28	15	8	1	2	23	48	177

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	10	21	32	24	12	0	1	37	32	189
2019	Term	5	14	29	14	28	10	0	47	21	21
2019	Casual	0	20	10	40	30	0	0	70	20	10
2019	Student	0	0	21	29	38	4	8	76	0	24
2018	Indeterminate (permanent)	8	16	38	33	3	1	2	37	24	163
2018	Term	8	12	31	27	19	0	4	48	20	26
2017	Indeterminate (permanent)	10	26	39	18	5	2	1	23	37	159
2017	Term	6	13	26	34	21	0	0	55	19	32
2017	Student	0	0	10	40	50	0	0	90	0	10
2014	Indeterminate (permanent)	21	25	28	17	7	1	2	24	47	178
2014	Term	25	9	34	16	16	0	0	33	34	12
2011	Indeterminate (permanent)	22	23	33	14	6	0	2	20	46	177

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	13	26	27	16	17	1	1	33	40	191
2019	Term	5	19	24	19	24	10	0	47	26	21
2019	Casual	10	10	20	20	40	0	0	60	20	10
2019	Student	0	4	25	17	42	13	0	67	5	24
2018	Indeterminate (permanent)	18	28	32	16	4	2	2	20	47	163
2018	Term	11	11	35	23	12	4	4	38	25	26
2017	Indeterminate (permanent)	19	30	30	12	4	3	3	16	52	160
2017	Term	6	10	22	28	31	0	3	61	17	32
2017	Student	0	0	40	0	50	0	10	56	0	10
2014	Indeterminate (permanent)	28	24	24	17	4	1	2	22	53	178
2014	Term	58	9	8	16	8	0	0	25	67	12
2011	Indeterminate (permanent)	18	27	25	14	10	2	5	26	47	177

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	10	17	30	27	15	1	1	42	27	190
2019	Term	5	19	14	29	19	14	0	56	28	21
2019	Casual	30	0	20	0	40	10	0	44	34	10
2019	Student	4	17	21	13	38	8	0	55	23	24
2018	Indeterminate (permanent)	20	25	28	17	5	2	3	23	48	160
2018	Term	16	28	32	8	4	8	4	14	50	25
2017	Indeterminate (permanent)	27	25	24	14	5	3	3	20	55	159
2017	Term	3	29	16	22	18	12	0	46	36	32
2017	Student	0	20	10	40	30	0	0	70	20	10
2014	Indeterminate (permanent)	13	16	36	21	12	1	2	33	30	178
2014	Term	17	25	42	8	8	0	0	16	42	12
2011	Indeterminate (permanent)	8	16	21	32	16	2	5	52	25	177

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	13	22	31	22	12	0	1	34	35	190
2019	Term	5	24	33	19	9	10	0	31	32	21
2019	Casual	10	20	20	20	20	10	0	44	34	10
2019	Student	0	8	29	33	21	4	4	59	9	24
2018	Indeterminate (permanent)	14	19	40	18	5	1	2	24	35	163
2018	Term	8	12	35	23	15	8	0	42	21	26
2017	Indeterminate (permanent)	16	25	34	15	6	2	2	22	43	161
2017	Term	6	25	31	28	6	3	0	36	33	32
2017	Student	0	0	60	10	20	0	10	33	0	10
2014	Indeterminate (permanent)	23	26	28	12	7	3	2	19	51	178
2014	Term	51	16	16	0	8	8	0	9	73	12

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	5	14	28	35	18	0	1	54	19	192
2019	Term	0	0	24	42	28	5	0	75	0	21
2019	Casual	10	0	30	10	50	0	0	60	10	10
2019	Student	0	17	17	33	29	4	0	65	17	24

Question 40. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	27	36	16	15	4	2	64	20	192
2019	Term	33	48	5	10	0	5	85	10	21
2019	Casual	0	40	20	20	10	10	44	34	10
2019	Student	29	46	13	8	0	4	78	9	24

Respectful workplace

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	58	22	6	7	5	1	0	81	12	190
2019	Term	75	15	0	10	0	0	0	90	10	20
2019	Casual	50	20	0	20	0	10	0	78	22	10
2019	Student	58	25	4	8	0	4	0	87	9	24
2018	Indeterminate (permanent)	48	28	5	12	7	0	0	76	19	161
2018	Term	54	31	4	4	8	0	0	84	12	26
2017	Indeterminate (permanent)	42	33	6	9	7	2	1	77	16	161
2017	Term	43	31	3	16	6	0	0	75	22	32
2017	Student	90	0	0	10	0	0	0	90	10	10
2014	Indeterminate (permanent)	42	24	6	12	13	2	1	68	26	178
2014	Term	8	33	16	34	9	0	0	41	43	12

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	61	27	4	6	2	0	88	8	192
2019	Term	90	10	0	0	0	0	100	0	21
2019	Casual	60	40	0	0	0	0	100	0	10
2019	Student	67	21	4	4	0	4	91	4	24
2018	Indeterminate (permanent)	53	32	9	4	2	0	84	7	160
2018	Term	61	31	0	4	4	0	92	8	26
2017	Indeterminate (permanent)	54	28	7	10	1	0	82	11	160
2017	Term	52	32	0	6	9	0	84	16	32
2017	Student	90	10	0	0	0	0	100	0	10
2014	Indeterminate (permanent)	42	35	6	12	5	1	78	16	178
2014	Term	34	41	8	16	0	0	75	16	12

Question 23. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	59	24	7	7	2	1	84	10	192
2019	Student	46	42	4	4	0	4	91	4	24
2018	Indeterminate (permanent)	53	31	10	5	1	0	84	6	160
2018	Term	50	50	0	0	0	0	100	0	26

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	49	35	5	7	3	1	85	10	191
2019	Term	52	28	10	5	0	5	85	5	21
2019	Casual	50	40	0	10	0	0	90	10	10
2019	Student	63	33	0	0	0	4	100	0	24
2018	Indeterminate (permanent)	52	36	5	4	2	1	89	6	162
2018	Term	73	23	4	0	0	0	96	0	26
2017	Indeterminate (permanent)	40	44	8	7	1	1	84	8	161
2017	Term	41	37	9	3	9	0	78	13	32
2017	Student	70	30	0	0	0	0	100	0	10
2014	Indeterminate (permanent)	35	33	12	8	9	3	70	17	178
2014	Term	41	34	25	0	0	0	75	0	12
2011	Indeterminate (permanent)	37	38	10	6	7	2	76	13	177

Question 49. My department or agency implements activities and practices that support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	63	24	8	2	1	2	1	89	3	192
2019	Term	52	28	10	5	0	5	0	85	5	21
2019	Casual	60	20	10	10	0	0	0	80	10	10
2019	Student	58	29	4	4	0	4	0	91	4	24
2018	Indeterminate (permanent)	58	31	5	3	2	1	0	90	5	162
2018	Term	65	27	4	0	0	4	0	96	0	26
2017	Indeterminate (permanent)	50	34	10	2	1	2	0	86	4	161
2017	Term	51	37	3	0	3	6	0	93	3	32
2017	Student	80	20	0	0	0	0	0	100	0	10
2014	Indeterminate (permanent)	41	34	14	2	2	6	0	80	5	178
2014	Term	50	34	17	0	0	0	0	83	0	12

Question 50. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	57	28	8	4	2	1	86	6	192
2019	Term	67	33	0	0	0	0	100	0	21
2019	Casual	60	30	10	0	0	0	90	0	10
2019	Student	71	21	4	0	0	4	96	0	24
2018	Indeterminate (permanent)	56	30	5	6	3	0	86	9	162
2018	Term	73	23	4	0	0	0	96	0	26
2017	Indeterminate (permanent)	47	37	12	2	2	1	84	4	160
2017	Term	47	37	6	0	9	0	84	9	32
2017	Student	100	0	0	0	0	0	100	0	10
2014	Indeterminate (permanent)	41	29	13	10	7	0	69	17	178
2014	Term	41	25	17	17	0	0	66	17	12
2011	Indeterminate (permanent)	43	34	11	6	6	1	77	12	174

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	44	24	15	8	4	2	4	71	13	191
2019	Term	66	10	14	0	0	5	5	84	0	21
2019	Casual	40	30	10	0	0	10	10	88	0	10
2019	Student	52	17	9	0	4	4	13	84	5	23
2018	Indeterminate (permanent)	34	33	11	10	7	3	2	71	18	162
2018	Term	34	42	4	0	8	12	0	87	9	26
2017	Indeterminate (permanent)	31	34	14	7	7	3	4	69	16	161
2017	Term	25	21	16	13	9	12	3	55	26	32
2017	Student	60	20	0	0	0	20	0	100	0	10
2014	Indeterminate (permanent)	31	24	15	13	12	4	1	57	27	178
2014	Term	16	25	17	25	8	0	9	45	36	12

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	44	33	8	8	4	2	1	79	12	192
2019	Term	43	19	9	19	5	5	0	65	25	21
2019	Casual	30	30	10	0	10	10	10	75	12	10
2019	Student	29	54	0	8	4	4	0	87	13	24
2018	Indeterminate (permanent)	45	30	12	9	2	1	1	76	11	162
2018	Term	61	15	15	8	0	0	0	77	8	26
2017	Indeterminate (permanent)	45	28	13	8	4	2	0	75	13	161
2017	Term	44	28	3	15	6	0	3	75	22	32
2017	Student	70	20	0	10	0	0	0	90	10	10
2014	Indeterminate (permanent)	38	33	7	11	8	3	1	73	20	178
2014	Term	33	41	8	17	0	0	0	75	17	12
2011	Indeterminate (permanent)	32	27	17	10	10	4	1	62	21	177

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	50	33	7	5	4	1	0	84	9	192
2019	Term	48	28	10	10	0	5	0	80	10	21
2019	Casual	20	80	0	0	0	0	0	100	0	10
2019	Student	50	33	8	0	0	8	0	91	0	24
2018	Indeterminate (permanent)	47	39	11	2	1	0	1	86	3	162
2018	Term	73	16	8	4	0	0	0	89	4	26

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	28	23	17	12	10	5	4	56	25	192
2019	Term	38	33	5	0	5	19	0	88	6	21
2019	Casual	10	40	20	0	0	30	0	72	0	10
2019	Student	42	25	8	4	4	17	0	80	10	24
2018	Indeterminate (permanent)	24	24	17	17	11	2	5	51	30	162
2018	Term	58	16	8	11	8	0	0	73	19	26
2017	Indeterminate (permanent)	18	20	21	18	16	3	4	41	37	161
2017	Term	28	18	16	10	6	18	3	59	20	32
2017	Student	80	10	0	0	0	10	0	100	0	10
2014	Indeterminate (permanent)	12	13	19	19	27	8	2	28	51	178
2014	Term	8	33	8	17	33	0	0	42	50	12
2011	Indeterminate (permanent)	12	13	22	16	16	14	6	32	41	176

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	55	33	3	7	3	0	88	10	191
2019	Term	43	48	0	10	0	0	90	10	21
2019	Casual	50	40	0	0	10	0	90	10	10
2019	Student	54	38	4	0	0	4	96	0	24
2017	Indeterminate (permanent)	33	46	6	13	2	0	79	15	161
2017	Term	43	41	3	13	0	0	84	13	32
2017	Student	70	30	0	0	0	0	100	0	10
2014	Indeterminate (permanent)	28	44	3	16	9	0	72	25	178
2014	Term	25	50	0	25	0	0	75	25	12
2011	Indeterminate (permanent)	35	47	2	12	3	0	83	15	175

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	60	27	5	6	2	1	87	8	191
2019	Term	76	14	5	5	0	0	91	5	21
2019	Casual	50	50	0	0	0	0	100	0	10
2019	Student	67	25	0	4	0	4	96	4	24
2017	Indeterminate (permanent)	52	36	4	5	2	0	88	7	161
2017	Term	62	22	3	9	3	0	84	12	32
2017	Student	70	20	0	10	0	0	90	10	10
2014	Indeterminate (permanent)	30	25	8	16	21	0	56	36	178
2014	Term	8	41	0	42	8	0	49	51	12
2011	Indeterminate (permanent)	46	31	7	11	5	0	77	16	176

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	64	27	4	4	1	0	91	5	190
2019	Term	76	19	5	0	0	0	95	0	21
2019	Casual	50	40	10	0	0	0	90	0	10
2019	Student	63	33	0	0	0	4	100	0	24
2017	Indeterminate (permanent)	52	40	4	3	1	1	93	3	161
2017	Term	47	28	9	13	3	0	75	16	32
2017	Student	80	20	0	0	0	0	100	0	10
2014	Indeterminate (permanent)	40	37	7	10	7	0	77	17	178
2014	Term	25	67	0	8	0	0	92	8	12

Use of official languages

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	83	11	2	2	0	0	2	96	2	191
2019	Term	86	5	0	0	0	0	10	100	0	21
2019	Casual	80	20	0	0	0	0	0	100	0	10
2019	Student	75	13	4	0	4	4	0	91	4	24
2017	Indeterminate (permanent)	84	8	4	2	1	1	1	93	3	161
2017	Term	90	10	0	0	0	0	0	100	0	32
2017	Student	90	10	0	0	0	0	0	100	0	10
2014	Indeterminate (permanent)	75	14	3	4	3	0	2	90	7	178
2014	Term	75	16	0	8	0	0	0	92	8	12
2011	Indeterminate (permanent)	79	12	3	3	3	1	0	91	6	176

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	81	9	4	4	1	0	2	91	5	191
2019	Term	90	5	0	0	0	0	5	100	0	21
2019	Casual	90	0	10	0	0	0	0	90	0	10
2019	Student	71	8	4	0	0	4	13	95	0	24
2017	Indeterminate (permanent)	77	11	6	1	1	0	3	91	3	161
2017	Term	90	3	0	7	0	0	0	93	7	32
2017	Student	80	10	0	0	10	0	0	90	10	10
2014	Indeterminate (permanent)	78	9	3	3	3	0	4	91	6	178
2014	Term	84	8	0	0	0	0	8	100	0	12
2011	Indeterminate (permanent)	72	17	3	2	3	1	1	91	6	177

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	87	5	3	2	1	1	2	95	2	192
2019	Term	86	0	9	0	0	0	5	90	0	21
2019	Casual	80	20	0	0	0	0	0	100	0	10
2019	Student	71	13	4	0	0	8	4	95	0	24
2017	Indeterminate (permanent)	82	9	2	1	2	1	4	95	3	161
2017	Term	90	3	3	0	3	0	0	94	3	32
2017	Student	90	0	0	0	0	10	0	100	0	10
2014	Indeterminate (permanent)	81	8	1	1	3	1	5	95	4	178
2014	Term	84	0	0	0	8	0	8	91	9	12
2011	Indeterminate (permanent)	81	11	2	3	1	1	1	93	5	176

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	34	22	24	9	3	6	1	61	13	192
2019	Term	34	33	10	5	0	19	0	82	6	21
2019	Casual	0	10	20	20	0	51	0	20	40	10
2019	Student	25	17	21	17	0	17	4	53	21	24

Collective agreements and terms and conditions of employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	44	43	7	4	1	1	1	88	4	192
2019	Student	21	38	4	13	0	17	8	78	17	24

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	63	21	11	2	1	2	1	86	2	192
2019	Student	63	4	4	0	0	21	8	94	0	24

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	12	88	191
2019	Term	0	100	21
2018	Indeterminate (permanent)	14	86	163

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	48	52	23
2018	Indeterminate (permanent)	30	70	23

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	70	30	23
2018	Indeterminate (permanent)	71	29	23

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	0	100	23
2018	Indeterminate (permanent)	0	100	23

Question 59e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	0	100	23
2018	Indeterminate (permanent)	0	100	23

Question 59g. From whom did you experience harassment on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	0	100	23

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	35	65	23
2018	Indeterminate (permanent)	30	70	23

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	35	65	23
2018	Indeterminate (permanent)	49	51	23

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	48	52	23
2018	Indeterminate (permanent)	64	36	23

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	39	61	23

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Indeterminate (permanent)	30	70	23

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	43	57	23
2018	Indeterminate (permanent)	38	62	23

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	30	70	23
2018	Indeterminate (permanent)	25	75	23

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	0	100	23
2018	Indeterminate (permanent)	0	100	23

Question 60i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	0	100	23
2018	Indeterminate (permanent)	0	100	23

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	48	52	23
2018	Indeterminate (permanent)	68	32	23

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	22	78	23

Question 60m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Indeterminate (permanent)	36	64	23

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	43	57	23
2018	Indeterminate (permanent)	41	59	23

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	31	69	23
2018	Indeterminate (permanent)	26	74	23

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Indeterminate (permanent)	21	79	23

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	22	78	23
2018	Indeterminate (permanent)	29	71	23

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Indeterminate (permanent)	29	71	22

Question 62k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Indeterminate (permanent)	0	100	22

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Indeterminate (permanent)	53	47	22

Question 62m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Indeterminate (permanent)	0	100	22

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Indeterminate (permanent)	54	46	22

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	13	87	189
2019	Student	25	75	24

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	35	18	16	8	4	12	6	65	15	191
2019	Term	38	10	5	5	0	19	24	83	8	21
2019	Casual	30	20	0	0	0	40	10	100	0	10
2019	Student	33	17	13	13	0	13	13	67	17	24
2018	Indeterminate (permanent)	30	23	19	9	4	13	2	62	15	162
2018	Term	34	4	4	8	4	43	4	71	22	26
2017	Indeterminate (permanent)	22	18	20	10	10	18	3	50	24	158
2017	Term	19	15	16	6	6	28	9	54	20	32
2017	Student	30	10	10	0	0	50	0	80	0	10
2014	Indeterminate (permanent)	14	18	22	10	16	17	3	40	32	178
2014	Term	33	25	8	0	17	17	0	70	20	12

Question 65. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	60	23	11	3	2	2	0	84	5	190
2019	Term	57	19	14	0	0	10	0	84	0	21
2019	Casual	50	20	10	0	0	20	0	88	0	10
2019	Student	58	17	13	4	0	4	4	82	5	24
2018	Indeterminate (permanent)	55	29	9	3	2	1	1	85	5	162
2018	Term	77	16	8	0	0	0	0	92	0	26
2017	Indeterminate (permanent)	35	28	19	10	5	3	1	65	16	161
2017	Term	31	46	6	3	6	6	0	83	10	32
2017	Student	60	20	0	10	0	10	0	89	11	10
2014	Indeterminate (permanent)	27	25	19	9	11	8	1	57	22	178
2014	Term	33	33	17	8	8	0	0	67	17	12
2011	Indeterminate (permanent)	28	27	19	8	5	13	0	63	15	175

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	7	93	191
2019	Student	0	100	24
2018	Indeterminate (permanent)	8	92	163

Question 67a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Indeterminate (permanent)	38	62	13

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Indeterminate (permanent)	0	100	13

Question 67e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Indeterminate (permanent)	0	100	13

Question 68a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Indeterminate (permanent)	46	54	13

Question 68b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	39	61	13

Question 68d. Please indicate the type of discrimination you experienced. Religion
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	0	100	13
2018	Indeterminate (permanent)	0	100	13

Question 68e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	39	61	13

Question 68g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	0	100	13
2018	Indeterminate (permanent)	0	100	13

Question 68h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	0	100	13
2018	Indeterminate (permanent)	0	100	13

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	0	100	13
2018	Indeterminate (permanent)	0	100	13

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	0	100	13
2018	Indeterminate (permanent)	0	100	13

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Indeterminate (permanent)	39	61	13

Question 69f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Indeterminate (permanent)	0	100	13

Question 69g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	0	100	13

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	62	38	13
2018	Indeterminate (permanent)	46	54	13

Question 70a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Indeterminate (permanent)	0	100	13

Question 70c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Indeterminate (permanent)	0	100	13

Question 70d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Indeterminate (permanent)	0	100	13

Question 70e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Indeterminate (permanent)	0	100	13

Question 70h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Indeterminate (permanent)	0	100	13

Question 70k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Indeterminate (permanent)	0	100	13

Question 70l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Indeterminate (permanent)	54	46	13

Question 70m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Indeterminate (permanent)	0	100	13

Question 70n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Indeterminate (permanent)	46	54	13

Question 70p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Indeterminate (permanent)	0	100	13

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	7	93	191
2019	Student	21	79	24

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	37	16	18	3	2	17	6	69	7	192
2019	Term	43	5	5	0	0	24	24	91	0	21
2019	Casual	20	10	10	0	0	40	20	75	0	10
2019	Student	29	21	8	13	4	13	13	67	22	24
2018	Indeterminate (permanent)	31	21	20	4	2	18	4	66	8	163
2018	Term	34	4	12	0	0	43	8	77	0	26
2017	Indeterminate (permanent)	20	14	23	7	2	30	3	52	14	160
2017	Term	19	22	12	0	10	34	3	65	15	32
2017	Student	30	0	10	0	0	50	10	75	0	10
2014	Indeterminate (permanent)	15	11	23	3	7	35	5	45	17	178
2014	Term	16	25	42	0	0	16	0	50	0	12

Question 73. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	63	20	11	3	1	2	0	85	4	192
2019	Term	57	29	0	5	0	10	0	95	5	21
2019	Casual	50	20	0	0	0	20	10	100	0	10
2019	Student	67	0	17	4	0	4	8	76	5	24
2018	Indeterminate (permanent)	51	30	11	2	2	3	1	84	4	162
2018	Term	69	16	11	0	0	4	0	88	0	26
2017	Indeterminate (permanent)	34	34	17	6	1	8	0	74	7	160
2017	Term	44	31	3	0	10	13	0	85	11	32
2017	Student	70	0	10	0	0	20	0	88	0	10
2014	Indeterminate (permanent)	32	22	19	4	7	16	1	64	13	178
2014	Term	33	25	34	0	0	8	0	63	0	12
2011	Indeterminate (permanent)	33	30	11	8	1	16	0	76	11	177

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	17	83	192
2019	Term	14	86	21
2019	Casual	10	90	10
2019	Student	13	88	24
2017	Indeterminate (permanent)	24	76	161
2014	Indeterminate (permanent)	19	81	178

Question 80. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	81	19	32
2017	Indeterminate (permanent)	70	30	38
2014	Indeterminate (permanent)	68	32	34

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	50	31	8	11	0	81	11	26
2017	Indeterminate (permanent)	46	40	10	4	0	86	4	27
2014	Indeterminate (permanent)	53	21	13	8	4	74	13	23

Top of Page

Workplace well-being

A psychologically healthy workplace

Question 30. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	66	16	9	4	3	1	1	84	7	191
2019	Term	76	14	5	0	0	5	0	95	0	21
2019	Casual	30	40	10	10	0	10	0	78	11	10
2019	Student	67	21	8	0	0	4	0	91	0	24
2018	Indeterminate (permanent)	59	24	8	2	5	1	0	84	8	162
2018	Term	69	19	8	4	0	0	0	88	4	26
2017	Indeterminate (permanent)	56	23	11	2	4	4	1	82	6	161
2017	Term	56	28	6	7	0	0	3	87	7	32
2017	Student	80	10	0	10	0	0	0	90	10	10

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	44	37	9	6	2	2	0	82	8	191
2019	Term	38	33	15	9	0	5	0	75	10	21
2019	Casual	0	60	10	10	10	10	0	66	22	10
2019	Student	30	43	4	4	13	4	0	77	18	23
2018	Indeterminate (permanent)	30	52	12	4	1	1	1	83	5	162
2018	Term	54	35	8	4	0	0	0	89	4	26
2017	Indeterminate (permanent)	21	49	16	9	2	3	0	72	11	159
2017	Term	19	53	6	10	6	6	0	76	17	32
2017	Student	30	30	20	10	0	10	0	67	11	10

Question 78. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	37	34	13	11	4	2	0	72	15	191
2019	Term	43	33	14	5	0	5	0	80	5	21
2019	Casual	10	60	0	0	20	10	0	78	22	10
2019	Student	42	25	17	8	0	8	0	73	9	24
2018	Indeterminate (permanent)	26	39	14	15	4	1	1	67	19	163
2018	Term	58	35	0	8	0	0	0	92	8	26
2017	Indeterminate (permanent)	18	39	17	16	6	3	0	59	23	161
2017	Term	31	37	19	3	9	0	0	68	13	32

Work-related stress

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	30	32	16	12	9	0	1	62	21	191
2019	Term	38	29	14	10	9	0	0	67	19	21
2019	Casual	20	40	10	0	30	0	0	60	30	10
2019	Student	50	38	8	0	0	4	0	91	0	24
2018	Indeterminate (permanent)	19	27	27	12	14	0	2	47	26	163
2018	Term	31	39	15	0	15	0	0	69	15	26
2017	Indeterminate (permanent)	18	25	26	9	20	1	1	44	30	160
2017	Term	24	22	16	16	19	0	3	48	36	32
2017	Student	30	20	20	10	0	10	10	63	13	10

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	14	32	25	21	8	0	0	46	29	191
2019	Term	19	38	28	5	5	5	0	60	10	21
2019	Casual	20	50	20	10	0	0	0	70	10	10
2019	Student	38	46	13	0	0	4	0	87	0	24
2018	Indeterminate (permanent)	12	29	32	20	7	0	0	41	27	163
2018	Term	19	42	23	15	0	0	0	62	15	26
2017	Indeterminate (permanent)	12	27	25	20	14	1	1	40	35	160
2017	Term	18	41	26	6	6	0	3	61	13	32
2017	Student	50	40	10	0	0	0	0	90	0	10

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	16	33	25	15	7	0	3	51	24	189
2019	Term	33	38	14	10	0	5	0	75	10	21
2019	Casual	40	41	10	10	0	0	0	80	10	10
2019	Student	57	26	9	4	0	4	0	86	5	23
2018	Indeterminate (permanent)	17	35	29	13	7	0	0	52	19	163
2018	Term	23	42	23	11	0	0	0	65	11	26
2017	Indeterminate (permanent)	14	28	26	17	12	1	3	43	30	160
2017	Term	28	45	16	3	6	0	3	74	10	32
2017	Student	60	30	10	0	0	0	0	90	0	10

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	18	29	23	17	13	1	1	47	30	191
2019	Term	24	38	24	0	10	5	0	65	10	21
2019	Casual	30	20	20	20	10	0	0	50	30	10
2019	Student	42	17	21	17	0	4	0	61	17	24
2018	Indeterminate (permanent)	11	28	26	21	14	1	0	39	35	162
2018	Term	19	47	15	11	8	0	0	66	19	26
2017	Indeterminate (permanent)	10	21	25	19	22	1	3	32	42	161
2017	Term	31	22	22	13	9	0	3	54	23	32
2017	Student	50	30	10	10	0	0	0	80	10	10

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	38	32	18	9	2	0	2	70	11	190
2019	Term	72	9	5	10	0	5	0	85	10	21
2019	Casual	80	20	0	0	0	0	0	100	0	10
2019	Student	74	9	9	0	0	4	4	90	0	23
2018	Indeterminate (permanent)	38	36	14	5	2	1	4	77	8	163
2018	Term	46	39	8	8	0	0	0	85	8	26
2017	Indeterminate (permanent)	32	33	16	6	8	1	5	68	15	161
2017	Term	52	35	3	0	6	0	3	90	6	32
2017	Student	90	10	0	0	0	0	0	100	0	10

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	31	30	19	11	8	0	1	61	20	191
2019	Term	53	14	19	9	0	5	0	70	10	21
2019	Casual	50	10	30	10	0	0	0	60	10	10
2019	Student	29	46	13	8	0	4	0	78	9	24
2018	Indeterminate (permanent)	24	30	28	10	6	1	1	55	16	163
2018	Term	35	31	23	8	4	0	0	65	12	26
2017	Indeterminate (permanent)	21	30	22	17	7	1	1	52	25	161
2017	Term	29	37	19	6	6	0	3	68	13	32
2017	Student	40	30	20	10	0	0	0	70	10	10

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	34	33	21	7	4	0	2	68	11	191
2019	Term	43	33	14	0	5	5	0	80	5	21
2019	Casual	40	30	30	0	0	0	0	70	0	10
2019	Student	22	52	17	0	0	4	4	81	0	23
2018	Indeterminate (permanent)	25	37	19	14	4	0	1	63	18	161
2018	Term	27	58	8	8	0	0	0	85	8	26
2017	Indeterminate (permanent)	26	31	23	12	4	1	3	60	16	161
2017	Term	28	38	9	6	13	3	3	71	20	32
2017	Student	30	50	20	0	0	0	0	80	0	10

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	19	35	23	14	8	0	1	55	22	190
2019	Term	24	38	19	5	10	5	0	65	15	21
2019	Casual	50	20	20	10	0	0	0	70	10	10
2019	Student	21	42	17	13	4	4	0	65	17	24
2018	Indeterminate (permanent)	15	33	27	14	11	0	1	48	25	162
2018	Term	11	50	16	11	12	0	0	61	23	26
2017	Indeterminate (permanent)	15	20	28	22	11	2	1	36	35	159
2017	Term	31	34	13	6	13	0	3	68	20	32
2017	Student	60	30	10	0	0	0	0	90	0	10

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	28	32	20	10	8	0	1	61	19	191
2019	Term	33	34	19	5	5	5	0	70	10	21
2019	Casual	0	20	40	30	10	0	0	20	40	10
2019	Student	17	30	39	9	0	4	0	50	9	23
2018	Indeterminate (permanent)	23	32	20	19	6	0	1	56	25	162
2018	Term	27	42	8	12	11	0	0	69	23	26
2017	Indeterminate (permanent)	22	32	19	15	8	2	1	56	24	160
2017	Term	35	9	29	9	15	0	3	45	25	32
2017	Student	40	30	30	0	0	0	0	70	0	10

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	53	22	13	7	6	0	75	13	192
2019	Term	48	23	5	14	5	5	75	20	21
2019	Casual	30	40	20	10	0	0	70	10	10
2019	Student	46	21	25	4	0	4	70	4	24

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	38	29	18	7	6	1	0	68	14	190
2019	Term	43	15	23	10	5	5	0	60	15	21
2019	Casual	30	40	0	10	20	0	0	70	30	10
2019	Student	17	57	13	4	4	4	0	77	9	23
2018	Indeterminate (permanent)	34	23	26	11	6	0	0	57	17	162
2018	Term	34	47	4	8	8	0	0	81	15	26
2017	Indeterminate (permanent)	29	27	25	9	7	1	1	58	16	159
2017	Term	32	34	25	0	6	0	3	68	6	32
2017	Student	30	50	20	0	0	0	0	80	0	10

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	68	18	5	5	2	1	1	88	7	190
2019	Term	76	10	5	5	0	5	0	90	5	21
2019	Casual	80	10	10	0	0	0	0	90	0	10
2019	Student	67	17	13	0	0	4	0	87	0	24
2018	Indeterminate (permanent)	66	16	11	2	5	0	1	82	7	161
2018	Term	54	35	8	4	0	0	0	88	4	26
2017	Indeterminate (permanent)	65	20	8	4	2	1	0	86	6	160
2017	Term	66	13	13	0	6	0	3	81	6	32
2017	Student	80	20	0	0	0	0	0	100	0	10

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	84	6	2	2	3	1	3	93	5	191
2019	Student	79	4	4	0	4	4	4	91	5	24
2018	Indeterminate (permanent)	78	11	2	2	2	0	4	93	5	162
2018	Term	84	12	0	0	0	0	4	100	0	25

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	75	10	6	2	4	1	2	88	5	192
2019	Term	77	9	5	0	0	5	5	95	0	21
2019	Casual	60	30	10	0	0	0	0	90	0	10
2019	Student	71	13	13	0	0	4	0	87	0	24
2018	Indeterminate (permanent)	68	15	9	1	5	1	1	85	6	162
2018	Term	81	15	4	0	0	0	0	96	0	26
2017	Indeterminate (permanent)	61	12	11	6	4	2	3	77	11	161
2017	Term	72	7	6	6	6	0	3	81	13	32
2017	Student	100	0	0	0	0	0	0	100	0	10

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	56	30	8	1	2	1	2	89	3	192
2019	Term	81	9	0	0	0	5	5	100	0	21
2019	Casual	70	20	10	0	0	0	0	90	0	10
2019	Student	67	21	8	0	0	4	0	91	0	24
2018	Indeterminate (permanent)	52	35	9	2	1	0	1	88	3	163
2018	Term	65	31	0	0	4	0	0	96	4	26
2017	Indeterminate (permanent)	52	32	8	4	0	1	3	88	4	159
2017	Term	56	29	0	0	13	0	3	87	13	32
2017	Student	90	10	0	0	0	0	0	100	0	10

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	55	21	15	4	3	1	2	78	7	191
2019	Term	72	19	0	0	0	5	5	100	0	21
2019	Casual	80	20	0	0	0	0	0	100	0	10
2019	Student	75	17	4	0	0	4	0	96	0	24
2018	Indeterminate (permanent)	49	25	12	8	5	1	1	75	13	162
2018	Term	80	12	4	0	4	0	0	92	4	26
2017	Indeterminate (permanent)	49	25	11	8	3	1	3	77	11	159
2017	Term	72	9	3	7	6	0	3	84	13	32
2017	Student	90	0	10	0	0	0	0	90	0	10

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	60	12	5	1	1	1	21	92	1	189
2019	Term	80	0	0	0	0	5	15	100	0	20
2019	Casual	60	0	0	0	0	0	40	100	0	10
2019	Student	75	0	0	0	0	4	21	100	0	24
2018	Indeterminate (permanent)	55	12	6	2	0	0	26	90	2	162
2018	Term	61	15	0	0	0	0	23	100	0	26
2017	Indeterminate (permanent)	56	13	4	3	0	1	23	91	3	159
2017	Term	60	3	0	0	0	0	37	100	0	32
2017	Student	100	0	0	0	0	0	0	100	0	10

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	74	16	5	0	0	1	4	95	0	191
2019	Term	75	15	0	0	0	5	5	100	0	20
2019	Casual	100	0	0	0	0	0	0	100	0	10
2019	Student	79	8	4	0	0	4	4	95	0	24
2018	Indeterminate (permanent)	65	22	7	1	0	1	4	91	1	163
2018	Term	85	4	4	0	0	0	8	96	0	26
2017	Indeterminate (permanent)	67	21	6	0	0	1	5	94	0	160
2017	Term	66	10	3	0	3	0	18	92	4	32
2017	Student	100	0	0	0	0	0	0	100	0	10

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	82	10	1	2	3	0	2	94	5	192
2019	Term	29	14	28	14	9	5	0	45	25	21
2019	Casual	10	20	30	10	30	0	0	30	40	10
2019	Student	63	13	4	13	4	4	0	78	17	24
2018	Indeterminate (permanent)	72	15	6	2	2	1	2	90	4	163
2018	Term	15	4	12	31	35	0	4	20	68	26
2017	Indeterminate (permanent)	60	17	12	6	1	2	2	80	8	160
2017	Term	10	6	3	22	56	0	3	16	81	32
2017	Student	50	10	30	10	0	0	0	60	10	10

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	60	21	13	3	1	1	2	83	4	190
2019	Term	67	24	5	0	0	5	0	95	0	21
2019	Casual	40	10	20	10	20	0	0	50	30	10
2019	Student	43	26	13	9	4	4	0	73	14	23
2018	Indeterminate (permanent)	48	25	16	6	3	1	2	74	9	162
2018	Term	53	31	11	0	4	0	0	85	4	26
2017	Indeterminate (permanent)	56	20	13	2	2	1	4	82	5	159
2017	Term	51	22	15	6	0	0	6	77	6	32
2017	Student	60	40	0	0	0	0	0	100	0	10

Question 75. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	16	30	39	11	4	0	46	15	191
2019	Term	19	38	29	10	0	5	60	10	21
2019	Casual	20	50	10	10	10	0	70	20	10
2019	Student	29	33	29	0	4	4	65	4	24
2018	Indeterminate (permanent)	11	32	38	15	4	0	43	19	163
2018	Term	11	35	38	12	0	4	48	12	26
2017	Indeterminate (permanent)	6	29	41	16	8	0	35	24	161
2017	Term	9	25	53	6	6	0	34	13	32
2017	Student	20	60	20	0	0	0	80	0	10

Question 76. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	10	23	40	18	8	0	1	27	33	190
2019	Term	0	19	38	20	24	0	0	43	19	21
2019	Casual	10	10	30	40	10	0	0	50	20	10
2019	Student	8	13	33	25	13	4	4	41	23	24
2018	Indeterminate (permanent)	4	24	44	19	8	1	0	27	29	163
2018	Term	0	27	23	38	8	4	0	48	28	26
2017	Indeterminate (permanent)	8	23	45	15	8	1	0	23	31	160
2017	Term	10	10	43	28	10	0	0	37	19	32
2017	Student	0	0	50	20	30	0	0	50	0	10

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Compensation

Pay or other compensation issues

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	19	34	25	11	9	1	1	19	81	191
2019	Term	30	30	20	10	0	0	10	33	67	20
2019	Casual	20	50	10	0	20	0	0	20	80	10
2019	Student	33	42	4	4	0	4	13	40	60	24
2018	Indeterminate (permanent)	21	28	23	10	17	2	0	21	79	162
2018	Term	31	27	23	11	8	0	0	31	69	26
2017	Indeterminate (permanent)	18	26	24	8	18	6	0	19	81	161
2017	Term	19	16	20	13	23	3	6	21	79	31
2017	Student	50	20	10	0	0	20	0	63	38	10

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	59	41	150

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 84. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	40	60	148
2019	Term	50	50	12
2018	Indeterminate (permanent)	36	64	125
2018	Term	44	56	18

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	49	21	11	6	5	1	6	75	13	188
2019	Student	57	4	9	4	4	4	17	78	11	23
2018	Indeterminate (permanent)	49	21	12	8	5	0	6	75	13	163
2018	Term	62	19	4	4	8	0	4	84	12	26

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	28	26	17	15	7	1	6	59	23	148
2018	Indeterminate (permanent)	25	35	10	15	10	2	2	63	27	125
2018	Term	35	6	18	30	6	0	6	43	38	17
2017	Indeterminate (permanent)	22	23	11	17	19	1	8	49	39	123
2017	Term	13	18	9	37	22	0	0	32	59	22

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	8	15	19	18	33	2	5	25	55	148
2018	Indeterminate (permanent)	4	20	16	15	38	2	4	26	57	125
2018	Term	29	0	12	36	18	0	6	31	57	17
2017	Indeterminate (permanent)	1	8	6	18	54	4	8	10	83	123
2017	Term	5	18	0	27	46	0	4	24	76	22

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Date modified:: 2019-03-01

2019 Public Service Employee Survey Results by Theme for Federal Economic Development Agency for Southern Ontario by Question 93. What is your current employee status?

Table of Contents

Employee engagement

Question 7. I get a sense of satisfaction from my work.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 16. Overall, I like my job.

Question 51. I would recommend my department or agency as a great place to work.

Question 52. I am satisfied with my department or agency.

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 26. I can count on my immediate supervisor to keep his or her promises.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 31. I am satisfied with the quality of supervision I receive.

Senior management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Question 35. I have confidence in the senior management of my department or agency.

Question 36. Senior management in my department or agency makes effective and timely decisions.

Question 37. Essential information flows effectively from senior management to staff.

Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Job fit and development

Question 4. I get the training I need to do my job.

Question 44. My department or agency does a good job of supporting employee career development.

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.

Question 17. I can complete my assigned workload during my regular working hours.

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Mobility and retention

Question 54. Do you intend to leave your current position in the next two years?

Question 55. Please indicate your reason for leaving.

Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Question 40. I feel that change is managed well in my department or agency.

Respectful workplace

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Question 22. In my work unit, individuals behave in a respectful manner.

Question 23. The people I work with value my ideas and opinions.

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 49. My department or agency implements activities and practices that support a diverse workplace.

Question 50. Overall, my department or agency treats me with respect.

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.