2019 Public Service Employee Survey Results by Theme for Federal Economic Development Agency for Southern Ontario by Question 97. In total, how many years have you been working in your current department or agency?

The results of the 2019 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 3 to 10 years in current department or agency 40 35 11 11 2 0 0 76 13 127
2018 Less than 3 years in current department or agency 32 50 13 4 0 1 0 83 4 75
2018 3 to 10 years in current department or agency 39 38 8 13 3 0 0 76 16 117
2017 Less than 3 years in current department or agency 40 36 12 10 0 1 0 78 10 77
2017 3 to 10 years in current department or agency 28 50 6 15 2 0 0 77 17 121
2014 Less than 3 years in current department or agency 35 37 7 14 7 0 0 72 21 54
2014 3 to 10 years in current department or agency 26 44 12 11 7 0 0 69 18 137

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 3 to 10 years in current department or agency 44 25 8 12 11 0 0 69 23 126
2018 Less than 3 years in current department or agency 48 34 6 6 4 1 0 83 10 75
2018 3 to 10 years in current department or agency 37 28 13 16 6 0 0 65 22 118
2017 Less than 3 years in current department or agency 45 31 12 9 3 1 0 76 12 76
2017 3 to 10 years in current department or agency 27 41 9 15 9 0 0 68 23 121

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 3 to 10 years in current department or agency 55 29 9 4 2 0 0 84 6 126
2018 Less than 3 years in current department or agency 49 33 15 1 0 1 0 83 1 75
2018 3 to 10 years in current department or agency 55 25 13 6 0 0 0 81 6 117
2017 Less than 3 years in current department or agency 50 35 10 4 0 1 0 86 4 77
2017 3 to 10 years in current department or agency 49 35 11 5 0 0 0 84 5 121
2014 Less than 3 years in current department or agency 62 24 8 2 5 0 0 86 7 54
2014 3 to 10 years in current department or agency 54 32 9 4 0 1 0 86 4 137

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 3 to 10 years in current department or agency 46 28 16 8 2 0 0 73 10 127
2018 Less than 3 years in current department or agency 54 32 6 5 1 1 0 87 6 75
2018 3 to 10 years in current department or agency 44 29 11 13 3 0 0 73 16 118
2017 Less than 3 years in current department or agency 52 23 17 5 1 1 0 76 7 77
2017 3 to 10 years in current department or agency 38 35 15 8 3 0 0 73 11 121
2014 Less than 3 years in current department or agency 36 42 10 3 9 0 0 78 12 54
2014 3 to 10 years in current department or agency 27 42 13 10 7 0 0 69 17 137

Question 51. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 3 to 10 years in current department or agency 38 29 17 14 2 0 0 67 16 127
2018 Less than 3 years in current department or agency 64 16 12 4 4 0 0 80 8 76
2018 3 to 10 years in current department or agency 40 23 16 14 6 0 0 63 20 118
2017 Less than 3 years in current department or agency 56 23 13 4 2 1 0 80 6 77
2017 3 to 10 years in current department or agency 22 34 23 8 13 1 0 56 21 121
2014 Less than 3 years in current department or agency 42 24 8 17 9 0 0 66 26 54
2014 3 to 10 years in current department or agency 13 31 24 15 17 1 0 44 32 137

Question 52. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 3 to 10 years in current department or agency 37 32 14 14 3 0 0 69 17 126
2018 Less than 3 years in current department or agency 58 23 14 1 4 0 0 81 5 76
2018 3 to 10 years in current department or agency 38 29 16 12 6 0 0 66 18 117
2017 Less than 3 years in current department or agency 50 27 17 3 2 1 0 78 5 77
2017 3 to 10 years in current department or agency 23 39 16 15 6 0 0 62 22 121
2014 Less than 3 years in current department or agency 40 26 3 24 7 0 0 66 31 54
2014 3 to 10 years in current department or agency 11 34 22 15 18 0 0 46 32 137

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 3 to 10 years in current department or agency 34 25 16 14 9 1 1 60 24 127
2018 Less than 3 years in current department or agency 47 14 12 12 11 1 1 63 24 76
2018 3 to 10 years in current department or agency 27 23 18 17 13 2 1 51 31 118
2017 Less than 3 years in current department or agency 38 17 21 13 6 3 1 57 20 77
2017 3 to 10 years in current department or agency 16 20 25 18 19 2 0 37 38 121
2014 Less than 3 years in current department or agency 30 18 5 16 19 7 6 55 40 54
2014 3 to 10 years in current department or agency 13 14 26 17 26 4 0 27 45 137
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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 3 to 10 years in current department or agency 62 25 8 2 2 0 1 88 4 127

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 3 to 10 years in current department or agency 53 27 8 7 5 1 0 80 12 127
2018 Less than 3 years in current department or agency 61 21 9 2 4 1 1 84 6 75
2018 3 to 10 years in current department or agency 42 37 5 12 3 1 0 79 16 119
2017 Less than 3 years in current department or agency 62 18 8 4 3 1 3 84 7 77
2017 3 to 10 years in current department or agency 54 28 9 6 3 1 0 82 9 121
2014 Less than 3 years in current department or agency 47 29 8 7 5 2 2 79 12 54
2014 3 to 10 years in current department or agency 46 25 12 7 10 1 0 72 16 137

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 3 to 10 years in current department or agency 45 33 5 11 5 1 0 79 16 127
2018 Less than 3 years in current department or agency 58 22 8 4 5 1 1 83 9 75
2018 3 to 10 years in current department or agency 41 30 12 13 3 1 0 72 16 119
2017 Less than 3 years in current department or agency 62 19 8 9 1 0 1 82 11 77
2017 3 to 10 years in current department or agency 38 40 11 9 2 0 0 78 10 121
2014 Less than 3 years in current department or agency 45 28 7 7 12 0 2 74 19 54
2014 3 to 10 years in current department or agency 37 30 12 10 9 1 0 68 20 137

Question 31. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 3 to 10 years in current department or agency 57 23 6 10 3 0 0 80 14 126
2018 Less than 3 years in current department or agency 59 20 13 0 6 1 1 80 6 75
2018 3 to 10 years in current department or agency 41 35 11 7 5 1 0 77 12 119
2017 Less than 3 years in current department or agency 58 22 8 9 1 1 1 82 10 77
2017 3 to 10 years in current department or agency 47 30 11 9 3 0 0 77 12 121
2014 Less than 3 years in current department or agency 55 16 7 12 8 0 2 72 21 54
2014 3 to 10 years in current department or agency 44 28 10 7 11 0 0 72 18 137

Senior management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 3 to 10 years in current department or agency 29 41 16 8 5 2 0 71 13 127
2018 Less than 3 years in current department or agency 60 22 9 1 2 4 1 87 4 76
2018 3 to 10 years in current department or agency 32 38 16 7 4 3 0 73 11 119
2017 Less than 3 years in current department or agency 55 22 10 3 3 8 0 84 5 76
2017 3 to 10 years in current department or agency 21 39 16 13 6 4 0 63 21 121
2014 Less than 3 years in current department or agency 32 35 3 18 3 8 0 74 23 54
2014 3 to 10 years in current department or agency 17 30 16 20 13 4 0 49 34 137

Question 35. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 3 to 10 years in current department or agency 30 36 17 14 2 1 0 67 17 127
2018 Less than 3 years in current department or agency 53 31 8 4 1 4 0 87 5 76
2018 3 to 10 years in current department or agency 26 38 11 17 5 2 0 66 23 119
2017 Less than 3 years in current department or agency 55 23 5 12 0 5 0 82 12 77
2017 3 to 10 years in current department or agency 18 36 18 16 9 2 0 56 26 120
2014 Less than 3 years in current department or agency 29 27 14 16 9 7 0 59 26 54
2014 3 to 10 years in current department or agency 16 32 18 14 19 1 0 48 34 137

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 3 to 10 years in current department or agency 17 36 16 19 10 2 0 55 29 127
2018 Less than 3 years in current department or agency 42 30 11 4 5 7 1 78 10 76
2018 3 to 10 years in current department or agency 16 35 16 21 10 2 0 52 32 118
2017 Less than 3 years in current department or agency 42 28 12 12 0 7 0 74 13 77
2017 3 to 10 years in current department or agency 9 30 16 28 14 4 0 40 43 121
2014 Less than 3 years in current department or agency 22 28 12 23 9 7 0 54 33 54
2014 3 to 10 years in current department or agency 10 23 17 28 18 4 0 34 48 137

Question 37. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 3 to 10 years in current department or agency 20 30 16 25 7 2 0 51 33 127
2018 Less than 3 years in current department or agency 42 32 14 7 1 2 0 77 9 76
2018 3 to 10 years in current department or agency 24 34 10 23 8 0 0 59 31 119
2017 Less than 3 years in current department or agency 43 25 8 16 4 4 0 71 20 77
2017 3 to 10 years in current department or agency 16 31 17 24 10 1 0 48 34 121
2014 Less than 3 years in current department or agency 18 18 15 31 13 5 0 39 46 54
2014 3 to 10 years in current department or agency 10 30 12 21 24 3 0 41 46 137
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 3 to 10 years in current department or agency 36 32 11 14 6 0 0 68 21 127
2018 Less than 3 years in current department or agency 37 44 11 5 1 1 0 82 6 76
2018 3 to 10 years in current department or agency 36 31 13 12 8 0 0 67 20 118
2017 Less than 3 years in current department or agency 40 34 12 8 4 2 0 76 12 77
2017 3 to 10 years in current department or agency 22 45 14 12 6 1 0 67 19 121
2014 Less than 3 years in current department or agency 32 32 21 12 3 0 0 64 15 54
2014 3 to 10 years in current department or agency 21 29 17 16 17 0 0 50 33 137

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 3 to 10 years in current department or agency 38 33 7 19 2 0 0 71 22 125
2018 Less than 3 years in current department or agency 35 41 15 7 2 0 0 75 10 76
2018 3 to 10 years in current department or agency 34 39 8 13 7 0 0 72 19 118
2017 Less than 3 years in current department or agency 33 37 10 17 1 1 0 71 18 77
2017 3 to 10 years in current department or agency 27 38 17 10 7 0 0 66 17 120

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 3 to 10 years in current department or agency 46 30 9 9 6 0 0 76 15 127
2018 Less than 3 years in current department or agency 48 25 9 6 8 0 4 76 15 75
2018 3 to 10 years in current department or agency 39 38 12 8 2 1 0 78 10 119
2017 Less than 3 years in current department or agency 48 29 10 9 1 3 1 79 11 77
2017 3 to 10 years in current department or agency 40 39 11 6 4 1 0 80 10 121
2014 Less than 3 years in current department or agency 42 30 7 14 5 0 2 73 20 54
2014 3 to 10 years in current department or agency 38 29 16 6 11 0 0 67 17 137

Job fit and development

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 3 to 10 years in current department or agency 35 36 12 11 5 0 2 72 16 126
2018 Less than 3 years in current department or agency 37 35 16 9 0 0 4 74 9 76
2018 3 to 10 years in current department or agency 29 47 8 12 5 0 0 75 17 119
2017 Less than 3 years in current department or agency 33 38 6 16 8 0 0 71 23 77
2017 3 to 10 years in current department or agency 25 44 11 13 6 0 0 69 20 121
2014 Less than 3 years in current department or agency 25 33 10 20 10 2 0 59 31 54
2014 3 to 10 years in current department or agency 27 34 7 23 8 0 0 61 31 137

Question 44. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 3 to 10 years in current department or agency 32 29 11 13 12 1 2 63 26 127
2018 Less than 3 years in current department or agency 38 32 9 6 6 6 3 77 14 76
2018 3 to 10 years in current department or agency 27 30 14 17 12 0 0 57 29 118
2017 Less than 3 years in current department or agency 44 17 11 15 4 6 1 67 21 77
2017 3 to 10 years in current department or agency 15 36 14 22 11 1 1 52 34 121
2014 Less than 3 years in current department or agency 25 24 9 18 14 10 0 54 36 54
2014 3 to 10 years in current department or agency 9 31 17 23 21 0 0 40 44 137

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 3 to 10 years in current department or agency 28 19 11 15 24 0 3 49 40 127
2018 Less than 3 years in current department or agency 23 25 13 16 9 2 13 56 29 76
2018 3 to 10 years in current department or agency 17 24 12 18 28 0 0 41 46 118
2017 Less than 3 years in current department or agency 25 25 9 19 12 9 1 56 34 77
2017 3 to 10 years in current department or agency 14 29 9 20 25 1 1 44 47 121
2014 Less than 3 years in current department or agency 13 15 5 20 31 5 9 34 60 54
2014 3 to 10 years in current department or agency 6 14 14 22 40 2 2 21 65 137

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 3 to 10 years in current department or agency 43 28 17 5 5 0 2 72 10 127

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 3 to 10 years in current department or agency 63 15 7 6 3 2 3 82 10 125

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 3 to 10 years in current department or agency 57 24 9 3 3 2 2 84 7 127

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 3 to 10 years in current department or agency 49 21 10 7 9 2 2 74 16 127

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 3 to 10 years in current department or agency 35 12 13 16 21 1 2 49 38 127

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 3 to 10 years in current department or agency 71 12 8 3 2 1 4 87 5 126

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 3 to 10 years in current department or agency 76 7 3 2 5 5 3 90 7 127

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 3 to 10 years in current department or agency 83 5 3 1 2 2 5 94 3 127

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 3 to 10 years in current department or agency 40 39 7 10 5 0 0 78 14 126
2018 Less than 3 years in current department or agency 53 34 9 0 3 1 0 88 3 75
2018 3 to 10 years in current department or agency 41 33 10 11 4 0 0 75 15 117
2017 Less than 3 years in current department or agency 46 36 6 7 2 3 0 83 10 77
2017 3 to 10 years in current department or agency 35 40 9 13 3 0 0 75 16 121
2014 Less than 3 years in current department or agency 32 46 7 14 2 0 0 78 15 54
2014 3 to 10 years in current department or agency 25 34 12 17 12 0 0 59 29 137

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 3 to 10 years in current department or agency 49 28 15 6 3 0 0 76 9 127
2018 Less than 3 years in current department or agency 52 30 16 1 0 1 0 83 1 74
2018 3 to 10 years in current department or agency 44 36 9 9 2 0 0 80 11 118
2017 Less than 3 years in current department or agency 47 35 8 7 2 1 0 83 8 77
2017 3 to 10 years in current department or agency 37 36 11 12 4 0 0 73 16 121
2014 Less than 3 years in current department or agency 37 32 14 13 5 0 0 69 18 54
2014 3 to 10 years in current department or agency 26 26 16 18 15 0 0 52 32 137

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 3 to 10 years in current department or agency 39 35 10 11 5 0 0 74 16 126
2018 Less than 3 years in current department or agency 53 28 13 5 0 1 0 82 5 75
2018 3 to 10 years in current department or agency 39 40 5 13 3 0 0 79 16 118
2017 Less than 3 years in current department or agency 49 30 11 8 2 0 0 79 10 77
2017 3 to 10 years in current department or agency 31 35 16 11 6 0 1 67 17 121
2014 Less than 3 years in current department or agency 40 38 8 5 9 0 0 78 14 54
2014 3 to 10 years in current department or agency 26 32 8 12 21 0 1 58 34 136

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 3 to 10 years in current department or agency 32 39 15 7 5 2 0 72 12 127
2018 Less than 3 years in current department or agency 41 36 14 4 0 4 1 81 4 76
2018 3 to 10 years in current department or agency 27 39 19 8 7 1 0 67 15 117
2017 Less than 3 years in current department or agency 40 36 10 9 2 3 0 78 12 77
2017 3 to 10 years in current department or agency 22 37 21 14 4 2 0 61 18 121

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 3 to 10 years in current department or agency 51 36 6 6 1 0 0 87 6 126
2018 Less than 3 years in current department or agency 63 25 8 4 0 0 0 89 4 76
2018 3 to 10 years in current department or agency 41 44 7 6 3 0 0 85 8 118
2017 Less than 3 years in current department or agency 52 29 7 10 2 0 0 80 13 76
2017 3 to 10 years in current department or agency 41 39 7 8 3 1 0 81 12 121
2014 Less than 3 years in current department or agency 38 32 10 12 8 0 0 70 20 54
2014 3 to 10 years in current department or agency 30 30 10 12 18 0 1 60 30 137

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 3 to 10 years in current department or agency 22 36 29 7 6 0 0 58 13 126
2018 Less than 3 years in current department or agency 47 39 10 2 1 0 1 87 3 76
2018 3 to 10 years in current department or agency 20 42 23 9 6 1 0 62 14 119
2017 Less than 3 years in current department or agency 39 37 16 5 2 1 0 77 7 77
2017 3 to 10 years in current department or agency 27 39 20 9 5 0 0 66 14 121
2014 Less than 3 years in current department or agency 26 46 13 9 5 0 0 72 15 54
2014 3 to 10 years in current department or agency 22 33 24 9 13 0 0 54 22 137

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 3 to 10 years in current department or agency 68 18 5 6 2 0 1 87 8 127
2017 Less than 3 years in current department or agency 51 25 8 6 4 1 4 80 11 77
2017 3 to 10 years in current department or agency 41 32 7 9 5 2 3 78 15 121
2014 Less than 3 years in current department or agency 36 17 7 16 12 7 5 60 32 54
2014 3 to 10 years in current department or agency 37 20 12 10 12 4 5 62 24 137

Mobility and retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2019 3 to 10 years in current department or agency 33 28 39 127
2018 Less than 3 years in current department or agency 50 10 39 76
2018 3 to 10 years in current department or agency 34 31 34 118
2017 Less than 3 years in current department or agency 40 22 38 77
2017 3 to 10 years in current department or agency 31 26 43 121
2014 Less than 3 years in current department or agency 47 14 39 54
2014 3 to 10 years in current department or agency 41 15 44 137

Question 55. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2019 3 to 10 years in current department or agency 14 29 36 12 0 9 42
2018 Less than 3 years in current department or agency 2 7 40 5 43 2 38
2018 3 to 10 years in current department or agency 7 32 34 10 7 10 41
2017 Less than 3 years in current department or agency 4 10 34 3 47 3 31
2017 3 to 10 years in current department or agency 14 21 55 8 0 3 38
2014 Less than 3 years in current department or agency 0 14 51 16 9999 19 25
2014 3 to 10 years in current department or agency 2 12 64 18 9999 3 56
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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 3 to 10 years in current department or agency 54 31 8 6 2 0 0 84 8 127
2018 Less than 3 years in current department or agency 61 27 9 3 0 0 0 88 3 75
2018 3 to 10 years in current department or agency 56 32 5 5 2 0 0 88 7 118
2017 Less than 3 years in current department or agency 55 28 4 10 1 1 0 84 12 77
2017 3 to 10 years in current department or agency 47 39 7 5 2 0 0 85 7 121
2014 Less than 3 years in current department or agency 55 31 7 5 2 0 0 86 7 54
2014 3 to 10 years in current department or agency 45 33 10 6 7 0 0 77 13 137

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 3 to 10 years in current department or agency 53 35 7 4 1 0 0 88 5 127
2018 Less than 3 years in current department or agency 49 36 6 5 1 1 1 87 6 76
2018 3 to 10 years in current department or agency 37 46 11 4 3 0 0 82 7 118
2017 Less than 3 years in current department or agency 57 33 5 4 1 0 0 90 5 77
2017 3 to 10 years in current department or agency 32 43 13 8 4 0 0 75 12 121
2014 Less than 3 years in current department or agency 42 43 7 7 0 2 0 86 7 54
2014 3 to 10 years in current department or agency 27 42 14 9 6 1 0 71 15 137

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 3 to 10 years in current department or agency 15 28 36 13 8 0 0 21 43 127
2018 Less than 3 years in current department or agency 6 25 36 16 6 3 7 25 35 76
2018 3 to 10 years in current department or agency 11 29 38 16 5 0 1 21 41 118
2017 Less than 3 years in current department or agency 5 15 50 16 8 3 2 25 22 75
2017 3 to 10 years in current department or agency 15 25 39 12 7 1 1 19 41 121
2014 Less than 3 years in current department or agency 14 27 39 13 5 2 0 19 42 54
2014 3 to 10 years in current department or agency 20 31 32 10 6 0 0 16 52 137

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 3 to 10 years in current department or agency 12 26 28 23 11 1 0 34 38 127
2018 Less than 3 years in current department or agency 6 18 26 26 13 4 7 44 27 76
2018 3 to 10 years in current department or agency 22 30 26 14 7 0 1 21 52 119
2017 Less than 3 years in current department or agency 12 5 28 31 17 4 2 52 18 75
2017 3 to 10 years in current department or agency 27 33 22 10 7 1 1 17 61 121
2014 Less than 3 years in current department or agency 12 27 34 3 22 2 0 26 39 53
2014 3 to 10 years in current department or agency 23 28 28 15 6 1 1 21 51 137

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 3 to 10 years in current department or agency 18 24 33 14 10 0 1 25 42 126
2018 Less than 3 years in current department or agency 9 15 40 19 9 1 6 31 26 76
2018 3 to 10 years in current department or agency 23 25 30 17 5 0 1 22 48 119
2017 Less than 3 years in current department or agency 10 22 35 15 12 5 1 29 34 76
2017 3 to 10 years in current department or agency 27 19 32 17 3 1 2 21 47 121
2014 Less than 3 years in current department or agency 27 23 24 11 4 8 3 16 56 54
2014 3 to 10 years in current department or agency 36 26 19 13 5 0 1 19 62 137

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 3 to 10 years in current department or agency 12 22 31 23 12 0 0 35 34 126
2018 Less than 3 years in current department or agency 4 7 34 31 15 1 8 51 12 76
2018 3 to 10 years in current department or agency 11 18 37 30 3 0 0 34 29 119
2017 Less than 3 years in current department or agency 4 13 32 28 19 4 0 49 18 75
2017 3 to 10 years in current department or agency 11 27 38 19 4 1 0 24 38 120
2014 Less than 3 years in current department or agency 10 15 40 18 13 2 2 33 26 54
2014 3 to 10 years in current department or agency 25 27 23 19 5 0 1 24 52 137

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 3 to 10 years in current department or agency 17 29 25 13 14 1 1 28 47 127
2018 Less than 3 years in current department or agency 5 13 25 30 13 5 10 50 21 76
2018 3 to 10 years in current department or agency 22 29 34 11 3 0 1 14 52 119
2017 Less than 3 years in current department or agency 7 14 32 20 20 2 6 43 22 76
2017 3 to 10 years in current department or agency 22 32 26 13 4 1 2 17 56 121
2014 Less than 3 years in current department or agency 31 14 26 15 10 3 0 26 47 54
2014 3 to 10 years in current department or agency 29 27 23 17 3 0 1 20 57 137

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 3 to 10 years in current department or agency 13 20 34 22 10 0 1 32 33 125
2018 Less than 3 years in current department or agency 9 17 25 24 8 7 10 38 32 75
2018 3 to 10 years in current department or agency 24 28 29 12 4 0 2 16 54 117
2017 Less than 3 years in current department or agency 8 21 20 21 17 12 2 43 34 76
2017 3 to 10 years in current department or agency 27 29 24 12 5 1 2 18 58 120
2014 Less than 3 years in current department or agency 18 14 26 17 20 3 2 40 33 54
2014 3 to 10 years in current department or agency 12 17 41 20 7 0 1 28 30 137

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 3 to 10 years in current department or agency 14 23 31 21 10 0 0 32 37 125
2018 Less than 3 years in current department or agency 2 16 39 25 7 5 5 36 20 76
2018 3 to 10 years in current department or agency 18 20 40 14 6 1 1 20 39 119
2017 Less than 3 years in current department or agency 7 20 35 24 7 5 3 33 29 76
2017 3 to 10 years in current department or agency 19 23 34 15 7 1 2 22 43 121
2014 Less than 3 years in current department or agency 22 22 28 9 12 5 2 23 47 54
2014 3 to 10 years in current department or agency 26 25 26 15 5 1 1 20 53 137

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 3 to 10 years in current department or agency 5 13 31 31 18 0 1 50 18 127

Question 40. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 3 to 10 years in current department or agency 23 40 15 17 5 0 0 63 22 127

Respectful workplace

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 3 to 10 years in current department or agency 55 21 8 7 7 2 0 77 15 125
2018 Less than 3 years in current department or agency 58 18 9 6 6 1 1 78 13 76
2018 3 to 10 years in current department or agency 41 35 3 13 7 0 0 77 20 118
2017 Less than 3 years in current department or agency 55 26 5 7 5 1 0 82 13 77
2017 3 to 10 years in current department or agency 40 34 6 12 7 0 1 74 20 121
2014 Less than 3 years in current department or agency 45 27 5 17 5 2 0 72 22 54
2014 3 to 10 years in current department or agency 39 25 7 11 15 1 1 66 27 137

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 3 to 10 years in current department or agency 59 28 3 7 3 0 0 87 10 127
2018 Less than 3 years in current department or agency 67 19 6 1 5 0 1 87 6 75
2018 3 to 10 years in current department or agency 47 39 7 5 2 0 0 86 7 119
2017 Less than 3 years in current department or agency 64 21 4 6 4 0 0 86 10 77
2017 3 to 10 years in current department or agency 52 32 6 9 2 0 0 83 11 120
2014 Less than 3 years in current department or agency 51 31 7 8 2 2 0 83 10 54
2014 3 to 10 years in current department or agency 40 37 6 12 5 0 0 77 17 137

Question 23. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 3 to 10 years in current department or agency 57 22 8 9 3 2 0 80 12 126
2018 Less than 3 years in current department or agency 57 32 6 1 2 0 1 90 4 76
2018 3 to 10 years in current department or agency 51 35 7 6 1 0 0 86 7 118

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 3 to 10 years in current department or agency 45 37 6 8 3 1 0 83 11 127
2018 Less than 3 years in current department or agency 65 25 6 1 1 1 0 91 3 76
2018 3 to 10 years in current department or agency 48 40 5 4 3 0 0 88 7 118
2017 Less than 3 years in current department or agency 55 30 12 0 4 0 0 85 4 77
2017 3 to 10 years in current department or agency 33 51 5 9 2 1 0 85 11 121
2014 Less than 3 years in current department or agency 52 28 7 7 2 5 0 84 9 54
2014 3 to 10 years in current department or agency 32 35 15 6 10 1 0 67 17 137

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 3 to 10 years in current department or agency 59 29 7 2 1 2 0 90 3 127
2018 Less than 3 years in current department or agency 61 26 5 0 3 5 0 92 3 76
2018 3 to 10 years in current department or agency 57 33 4 4 3 0 0 89 7 118
2017 Less than 3 years in current department or agency 58 29 6 1 1 5 0 92 2 77
2017 3 to 10 years in current department or agency 46 38 11 2 2 1 0 85 4 121
2014 Less than 3 years in current department or agency 54 22 7 6 2 10 0 84 8 54
2014 3 to 10 years in current department or agency 39 38 15 2 2 4 0 79 5 137

Question 50. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 3 to 10 years in current department or agency 49 33 9 6 3 0 0 83 9 127
2018 Less than 3 years in current department or agency 70 21 2 4 1 0 1 92 5 76
2018 3 to 10 years in current department or agency 53 31 7 6 4 0 0 83 10 118
2017 Less than 3 years in current department or agency 68 18 9 0 4 1 0 87 4 77
2017 3 to 10 years in current department or agency 38 47 11 2 2 0 0 84 5 120
2014 Less than 3 years in current department or agency 58 17 13 9 3 0 0 75 12 54
2014 3 to 10 years in current department or agency 38 31 12 11 8 0 0 69 19 137

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 3 to 10 years in current department or agency 42 24 13 10 6 2 4 71 16 127
2018 Less than 3 years in current department or agency 46 20 11 4 6 5 8 76 11 76
2018 3 to 10 years in current department or agency 29 42 8 12 5 3 2 74 17 119
2017 Less than 3 years in current department or agency 42 20 9 6 8 10 5 74 16 77
2017 3 to 10 years in current department or agency 27 38 16 9 6 2 2 67 16 121
2014 Less than 3 years in current department or agency 33 22 12 12 7 10 5 64 22 54
2014 3 to 10 years in current department or agency 28 28 14 15 12 2 1 58 28 137

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 3 to 10 years in current department or agency 43 33 7 10 4 2 0 78 15 127
2018 Less than 3 years in current department or agency 56 18 11 9 1 3 1 78 10 76
2018 3 to 10 years in current department or agency 43 34 12 8 2 2 0 78 10 118
2017 Less than 3 years in current department or agency 56 21 8 10 2 0 2 78 13 77
2017 3 to 10 years in current department or agency 41 33 12 8 6 1 0 74 14 121
2014 Less than 3 years in current department or agency 47 36 3 12 0 2 0 85 12 54
2014 3 to 10 years in current department or agency 35 31 8 11 11 3 1 69 23 137

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 3 to 10 years in current department or agency 43 38 8 6 5 1 0 82 10 127
2018 Less than 3 years in current department or agency 59 25 9 4 0 3 1 87 4 76
2018 3 to 10 years in current department or agency 44 43 10 2 2 0 0 86 3 118

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 3 to 10 years in current department or agency 24 24 16 16 13 4 3 51 31 127
2018 Less than 3 years in current department or agency 49 20 6 10 8 1 6 74 19 76
2018 3 to 10 years in current department or agency 18 24 22 18 11 3 3 45 31 118
2017 Less than 3 years in current department or agency 37 17 17 10 2 12 4 65 15 77
2017 3 to 10 years in current department or agency 15 19 21 19 18 2 5 37 40 121
2014 Less than 3 years in current department or agency 18 10 24 19 14 12 3 33 39 54
2014 3 to 10 years in current department or agency 11 17 16 20 29 6 1 29 54 137

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 3 to 10 years in current department or agency 51 37 2 6 3 0 0 88 10 127
2017 Less than 3 years in current department or agency 46 36 4 14 0 0 0 82 14 77
2017 3 to 10 years in current department or agency 30 51 6 12 2 0 0 81 14 121
2014 Less than 3 years in current department or agency 30 48 3 17 2 0 0 78 19 54
2014 3 to 10 years in current department or agency 28 41 2 17 12 0 0 69 28 137

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 3 to 10 years in current department or agency 59 28 5 7 2 0 0 87 9 127
2017 Less than 3 years in current department or agency 63 23 4 8 2 0 0 86 10 77
2017 3 to 10 years in current department or agency 52 40 3 5 1 0 0 91 5 121
2014 Less than 3 years in current department or agency 34 25 10 20 10 0 0 59 31 54
2014 3 to 10 years in current department or agency 29 24 5 17 24 0 0 53 41 137

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 3 to 10 years in current department or agency 61 30 4 4 1 0 0 91 5 127
2017 Less than 3 years in current department or agency 60 25 6 7 1 0 0 86 8 76
2017 3 to 10 years in current department or agency 51 45 3 2 0 0 0 95 2 121
2014 Less than 3 years in current department or agency 42 45 5 5 4 0 0 86 9 54
2014 3 to 10 years in current department or agency 39 36 6 12 7 0 0 75 19 137

Use of official languages

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 3 to 10 years in current department or agency 83 10 2 2 0 0 2 96 2 127
2017 Less than 3 years in current department or agency 90 7 3 0 0 0 0 97 0 77
2017 3 to 10 years in current department or agency 85 7 2 3 1 1 1 94 3 121
2014 Less than 3 years in current department or agency 87 7 0 7 0 0 0 93 7 54
2014 3 to 10 years in current department or agency 73 16 4 2 3 0 2 91 5 137

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 3 to 10 years in current department or agency 82 9 3 2 1 0 3 93 3 126
2017 Less than 3 years in current department or agency 82 7 6 3 1 0 1 90 4 77
2017 3 to 10 years in current department or agency 77 12 5 2 2 0 3 91 4 121
2014 Less than 3 years in current department or agency 87 5 2 2 2 0 3 95 4 54
2014 3 to 10 years in current department or agency 77 9 4 3 2 0 5 91 5 137

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 3 to 10 years in current department or agency 87 3 3 2 1 1 3 94 2 127
2017 Less than 3 years in current department or agency 88 4 3 2 0 1 2 95 2 77
2017 3 to 10 years in current department or agency 82 10 1 0 3 1 3 96 3 121
2014 Less than 3 years in current department or agency 83 8 0 2 2 2 5 96 4 54
2014 3 to 10 years in current department or agency 80 9 1 1 3 0 6 95 4 137

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 3 to 10 years in current department or agency 36 22 27 7 2 5 1 62 10 127

Collective agreements and terms and conditions of employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 3 to 10 years in current department or agency 45 42 5 5 1 0 2 90 6 127

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 3 to 10 years in current department or agency 58 28 9 2 1 2 2 89 2 127

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 3 to 10 years in current department or agency 16 84 127
2018 Less than 3 years in current department or agency 7 93 76
2018 3 to 10 years in current department or agency 16 84 119

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 3 to 10 years in current department or agency 45 55 20
2018 3 to 10 years in current department or agency 30 70 19

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 3 to 10 years in current department or agency 65 35 20
2018 3 to 10 years in current department or agency 65 35 19

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 3 to 10 years in current department or agency 0 100 20
2018 3 to 10 years in current department or agency 0 100 19

Question 59e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 3 to 10 years in current department or agency 0 100 20
2018 3 to 10 years in current department or agency 0 100 19

Question 59g. From whom did you experience harassment on the job? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 3 to 10 years in current department or agency 0 100 20

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 3 to 10 years in current department or agency 35 65 20
2018 3 to 10 years in current department or agency 31 69 19

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 3 to 10 years in current department or agency 35 65 20
2018 3 to 10 years in current department or agency 44 56 19

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 3 to 10 years in current department or agency 50 50 20
2018 3 to 10 years in current department or agency 67 33 19

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 3 to 10 years in current department or agency 35 65 20

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 3 to 10 years in current department or agency 45 55 20
2018 3 to 10 years in current department or agency 30 70 19

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 3 to 10 years in current department or agency 30 70 20
2018 3 to 10 years in current department or agency 25 75 19

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 3 to 10 years in current department or agency 0 100 20
2018 3 to 10 years in current department or agency 0 100 19

Question 60i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 3 to 10 years in current department or agency 0 100 20
2018 3 to 10 years in current department or agency 0 100 19

Question 60j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 3 to 10 years in current department or agency 0 100 20

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 3 to 10 years in current department or agency 50 50 20
2018 3 to 10 years in current department or agency 62 38 19

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 3 to 10 years in current department or agency 25 75 20

Question 60m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 3 to 10 years in current department or agency 29 71 19

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 3 to 10 years in current department or agency 45 55 20
2018 3 to 10 years in current department or agency 44 56 19

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 3 to 10 years in current department or agency 30 70 20
2018 3 to 10 years in current department or agency 25 75 19

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 3 to 10 years in current department or agency 26 74 19

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 3 to 10 years in current department or agency 25 75 19

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 3 to 10 years in current department or agency 36 64 18

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 3 to 10 years in current department or agency 0 100 18

Question 62h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 3 to 10 years in current department or agency 0 100 18

Question 62k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 3 to 10 years in current department or agency 0 100 18

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 3 to 10 years in current department or agency 49 51 18

Question 62m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 3 to 10 years in current department or agency 0 100 18

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 3 to 10 years in current department or agency 54 46 18

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 3 to 10 years in current department or agency 16 84 125

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 3 to 10 years in current department or agency 37 20 13 10 4 11 5 68 17 127
2018 Less than 3 years in current department or agency 42 12 11 3 2 22 8 77 7 76
2018 3 to 10 years in current department or agency 22 26 19 12 4 15 2 58 19 118
2017 Less than 3 years in current department or agency 23 12 14 4 4 35 8 62 13 77
2017 3 to 10 years in current department or agency 19 20 23 11 12 13 1 46 27 119
2014 Less than 3 years in current department or agency 18 21 13 2 7 36 3 64 14 54
2014 3 to 10 years in current department or agency 14 19 21 12 19 12 3 39 36 137

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 3 to 10 years in current department or agency 56 28 9 4 2 1 0 85 6 127
2018 Less than 3 years in current department or agency 66 15 9 1 1 5 3 88 3 76
2018 3 to 10 years in current department or agency 50 35 9 3 2 1 0 86 5 118
2017 Less than 3 years in current department or agency 46 29 7 5 4 8 0 82 10 77
2017 3 to 10 years in current department or agency 29 32 20 11 6 2 1 62 17 121
2014 Less than 3 years in current department or agency 44 15 19 2 7 14 0 68 10 54
2014 3 to 10 years in current department or agency 23 28 18 11 12 7 1 55 25 137

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 3 to 10 years in current department or agency 9 91 127
2018 3 to 10 years in current department or agency 10 90 119

Question 68d. Please indicate the type of discrimination you experienced. Religion
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 3 to 10 years in current department or agency 0 100 12

Question 68e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 3 to 10 years in current department or agency 42 58 12

Question 68g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 3 to 10 years in current department or agency 0 100 12

Question 68h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 3 to 10 years in current department or agency 0 100 12

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 3 to 10 years in current department or agency 0 100 12

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 3 to 10 years in current department or agency 0 100 12

Question 69g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 3 to 10 years in current department or agency 0 100 12

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 3 to 10 years in current department or agency 59 41 12

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 3 to 10 years in current department or agency 9 91 127

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 3 to 10 years in current department or agency 40 21 14 4 2 14 5 75 8 127
2018 Less than 3 years in current department or agency 42 10 10 1 1 26 10 80 4 76
2018 3 to 10 years in current department or agency 24 24 23 5 3 17 3 60 10 119
2017 Less than 3 years in current department or agency 22 12 14 3 4 37 7 62 13 77
2017 3 to 10 years in current department or agency 19 17 24 7 3 27 2 51 15 121
2014 Less than 3 years in current department or agency 15 10 16 2 2 48 7 57 8 54
2014 3 to 10 years in current department or agency 16 12 26 4 8 30 4 42 18 137

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 3 to 10 years in current department or agency 61 23 10 4 1 1 1 85 5 127
2018 Less than 3 years in current department or agency 65 18 5 1 1 8 2 92 3 76
2018 3 to 10 years in current department or agency 44 35 13 3 3 3 0 81 5 118
2017 Less than 3 years in current department or agency 47 26 4 4 4 15 0 85 10 77
2017 3 to 10 years in current department or agency 32 34 21 5 2 6 0 71 7 120
2014 Less than 3 years in current department or agency 39 13 19 5 2 21 2 67 9 54
2014 3 to 10 years in current department or agency 28 27 18 4 8 16 0 65 14 137

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 3 to 10 years in current department or agency 20 80 127
2017 Less than 3 years in current department or agency 17 83 77
2017 3 to 10 years in current department or agency 23 77 121
2014 Less than 3 years in current department or agency 23 77 54
2014 3 to 10 years in current department or agency 19 81 137

Question 80. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 3 to 10 years in current department or agency 84 16 25
2017 Less than 3 years in current department or agency 59 41 13
2017 3 to 10 years in current department or agency 76 24 28
2014 Less than 3 years in current department or agency 77 23 12
2014 3 to 10 years in current department or agency 69 31 26

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 3 to 10 years in current department or agency 43 43 9 5 0 0 0 86 5 21
2014 3 to 10 years in current department or agency 51 22 16 5 5 0 0 73 11 18
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Workplace well-being

A psychologically healthy workplace

Question 30. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 3 to 10 years in current department or agency 64 15 11 5 4 1 0 80 9 127
2018 Less than 3 years in current department or agency 69 17 8 1 4 0 1 87 5 74
2018 3 to 10 years in current department or agency 54 29 8 3 5 1 0 84 8 119
2017 Less than 3 years in current department or agency 64 18 7 5 0 3 2 87 5 77
2017 3 to 10 years in current department or agency 55 25 11 2 4 2 0 82 7 121

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Less than 3 years in current department or agency 29 35 7 0 7 7 14 82 9 14
2019 3 to 10 years in current department or agency 28 52 14 6 0 0 0 80 6 35

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 3 to 10 years in current department or agency 45 38 9 6 2 0 0 83 8 126
2018 Less than 3 years in current department or agency 37 36 14 5 3 5 1 77 8 76
2018 3 to 10 years in current department or agency 30 56 10 2 1 0 0 87 3 119
2017 Less than 3 years in current department or agency 22 43 17 8 2 8 0 70 11 77
2017 3 to 10 years in current department or agency 21 51 16 10 2 0 0 73 11 119

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 3 to 10 years in current department or agency 35 34 12 13 4 2 0 71 17 126
2018 Less than 3 years in current department or agency 45 31 10 7 3 2 1 79 10 76
2018 3 to 10 years in current department or agency 25 43 12 16 4 1 0 68 20 119
2017 Less than 3 years in current department or agency 35 35 14 7 5 4 0 73 12 76
2017 3 to 10 years in current department or agency 13 40 19 18 7 3 0 55 26 121

Work-related stress

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 3 to 10 years in current department or agency 28 31 18 13 10 0 0 59 23 126
2018 Less than 3 years in current department or agency 28 31 23 7 6 0 5 62 14 76
2018 3 to 10 years in current department or agency 21 27 20 12 19 0 1 48 32 119
2017 Less than 3 years in current department or agency 19 27 21 13 14 4 2 49 29 77
2017 3 to 10 years in current department or agency 21 25 25 7 21 1 1 46 28 121

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 3 to 10 years in current department or agency 10 33 25 21 10 0 0 44 31 126
2018 Less than 3 years in current department or agency 20 37 33 5 1 0 4 59 6 76
2018 3 to 10 years in current department or agency 9 26 29 27 8 0 0 36 35 119
2017 Less than 3 years in current department or agency 18 42 29 4 4 2 3 63 8 77
2017 3 to 10 years in current department or agency 15 22 21 26 15 0 0 37 42 121

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 3 to 10 years in current department or agency 14 31 26 18 9 0 2 46 27 125
2018 Less than 3 years in current department or agency 33 39 21 2 1 0 4 75 4 76
2018 3 to 10 years in current department or agency 11 33 32 17 8 0 0 44 24 119
2017 Less than 3 years in current department or agency 26 39 24 5 2 2 3 68 7 77
2017 3 to 10 years in current department or agency 15 25 24 21 13 0 2 41 35 121

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 3 to 10 years in current department or agency 17 26 21 17 17 0 1 44 35 126
2018 Less than 3 years in current department or agency 30 39 20 5 5 0 3 70 10 76
2018 3 to 10 years in current department or agency 5 25 27 27 16 1 0 30 43 118
2017 Less than 3 years in current department or agency 23 25 26 13 5 3 5 52 20 77
2017 3 to 10 years in current department or agency 13 18 22 20 25 0 2 32 46 121

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 3 to 10 years in current department or agency 38 31 15 11 3 0 2 70 15 126
2018 Less than 3 years in current department or agency 57 30 7 4 0 0 3 89 4 76
2018 3 to 10 years in current department or agency 31 36 18 6 3 1 5 72 9 119
2017 Less than 3 years in current department or agency 48 34 8 0 4 2 4 87 4 77
2017 3 to 10 years in current department or agency 33 30 17 8 8 0 4 66 16 121

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 3 to 10 years in current department or agency 28 27 23 11 10 0 1 56 21 126
2018 Less than 3 years in current department or agency 47 22 19 7 1 0 4 71 9 76
2018 3 to 10 years in current department or agency 16 34 33 10 7 1 1 50 17 119
2017 Less than 3 years in current department or agency 34 32 21 7 2 2 1 68 10 77
2017 3 to 10 years in current department or agency 18 32 22 20 7 0 1 51 27 121

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 3 to 10 years in current department or agency 32 31 25 6 5 0 2 64 11 126
2018 Less than 3 years in current department or agency 38 39 15 5 0 1 1 79 5 76
2018 3 to 10 years in current department or agency 21 38 21 16 3 0 1 59 20 117
2017 Less than 3 years in current department or agency 30 37 17 5 5 3 3 71 11 77
2017 3 to 10 years in current department or agency 27 31 20 15 5 0 2 59 20 121

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 3 to 10 years in current department or agency 19 30 21 18 10 0 2 50 29 125
2018 Less than 3 years in current department or agency 30 29 28 4 6 3 1 61 10 76
2018 3 to 10 years in current department or agency 8 36 26 18 11 0 1 44 30 118
2017 Less than 3 years in current department or agency 26 32 23 8 5 3 3 62 14 76
2017 3 to 10 years in current department or agency 16 19 26 25 13 1 0 36 39 120

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 3 to 10 years in current department or agency 25 29 24 11 10 0 2 55 21 126
2018 Less than 3 years in current department or agency 36 32 16 9 5 1 1 70 14 76
2018 3 to 10 years in current department or agency 17 35 20 21 6 0 1 53 27 118
2017 Less than 3 years in current department or agency 34 24 18 10 8 3 3 62 19 77
2017 3 to 10 years in current department or agency 21 31 23 16 8 1 0 52 24 121

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 3 to 10 years in current department or agency 44 25 15 9 7 0 0 69 16 127

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 3 to 10 years in current department or agency 36 25 21 10 7 0 0 62 17 126
2018 Less than 3 years in current department or agency 40 32 17 6 2 1 1 74 8 76
2018 3 to 10 years in current department or agency 29 23 29 12 8 0 0 52 19 118
2017 Less than 3 years in current department or agency 31 35 21 6 2 2 4 69 9 76
2017 3 to 10 years in current department or agency 32 25 28 7 8 0 0 56 15 121

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 3 to 10 years in current department or agency 68 19 6 5 1 0 1 88 6 125
2018 Less than 3 years in current department or agency 61 19 11 3 4 1 1 82 7 75
2018 3 to 10 years in current department or agency 63 17 11 3 5 0 1 81 8 118
2017 Less than 3 years in current department or agency 63 20 6 4 4 2 1 86 8 77
2017 3 to 10 years in current department or agency 69 19 8 2 2 0 0 88 4 121

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 3 to 10 years in current department or agency 83 6 2 2 2 1 4 93 4 126
2018 Less than 3 years in current department or agency 85 8 1 0 1 1 3 97 1 75
2018 3 to 10 years in current department or agency 75 13 2 3 2 0 5 93 5 118

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 3 to 10 years in current department or agency 72 12 8 1 4 1 2 87 5 127
2018 Less than 3 years in current department or agency 77 11 5 0 5 1 1 90 5 76
2018 3 to 10 years in current department or agency 65 18 9 1 5 1 2 85 6 118
2017 Less than 3 years in current department or agency 75 10 3 2 2 2 5 91 5 77
2017 3 to 10 years in current department or agency 61 11 13 7 5 2 2 74 12 121

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 3 to 10 years in current department or agency 56 29 9 2 2 1 2 88 3 127
2018 Less than 3 years in current department or agency 60 29 4 1 3 1 1 92 4 75
2018 3 to 10 years in current department or agency 49 36 10 3 1 0 2 86 4 119
2017 Less than 3 years in current department or agency 58 28 3 1 5 2 3 90 6 76
2017 3 to 10 years in current department or agency 52 32 8 5 0 0 2 87 5 121

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 3 to 10 years in current department or agency 55 22 12 5 4 1 2 79 9 126
2018 Less than 3 years in current department or agency 68 15 8 1 6 1 1 84 8 76
2018 3 to 10 years in current department or agency 48 27 12 7 5 1 1 76 12 118
2017 Less than 3 years in current department or agency 67 14 6 5 2 2 4 86 8 77
2017 3 to 10 years in current department or agency 47 26 12 10 3 1 1 74 13 120

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 3 to 10 years in current department or agency 59 13 6 1 0 0 22 92 1 127
2018 Less than 3 years in current department or agency 61 6 5 0 0 1 26 94 0 76
2018 3 to 10 years in current department or agency 50 15 5 3 0 0 27 90 3 118
2017 Less than 3 years in current department or agency 64 5 2 0 0 2 28 98 0 76
2017 3 to 10 years in current department or agency 55 14 4 3 0 1 23 90 5 121

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 3 to 10 years in current department or agency 74 16 6 0 0 0 5 94 0 127
2018 Less than 3 years in current department or agency 75 13 2 1 0 1 8 96 1 76
2018 3 to 10 years in current department or agency 63 23 9 1 0 1 4 90 1 119
2017 Less than 3 years in current department or agency 68 13 7 0 1 2 9 91 1 77
2017 3 to 10 years in current department or agency 71 20 4 0 0 1 4 96 0 121

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 3 to 10 years in current department or agency 81 8 2 2 5 0 3 92 7 127
2018 Less than 3 years in current department or agency 58 7 6 15 7 0 6 69 24 76
2018 3 to 10 years in current department or agency 66 17 6 2 5 1 3 86 7 119
2017 Less than 3 years in current department or agency 37 8 13 14 25 2 1 46 40 77
2017 3 to 10 years in current department or agency 60 19 11 6 2 1 2 81 8 121

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 3 to 10 years in current department or agency 54 23 13 5 2 0 3 80 7 125
2018 Less than 3 years in current department or agency 53 20 18 1 2 0 5 77 4 76
2018 3 to 10 years in current department or agency 44 27 16 7 4 0 2 72 12 118
2017 Less than 3 years in current department or agency 62 19 9 3 0 2 5 87 4 77
2017 3 to 10 years in current department or agency 53 24 16 3 1 0 3 80 4 120

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 3 to 10 years in current department or agency 11 32 38 15 3 0 0 43 18 127
2018 Less than 3 years in current department or agency 23 34 30 8 2 1 1 58 11 76
2018 3 to 10 years in current department or agency 7 29 43 18 3 0 0 36 21 119
2017 Less than 3 years in current department or agency 9 38 44 5 4 0 0 47 9 77
2017 3 to 10 years in current department or agency 7 25 40 20 8 0 0 32 28 121

Question 76. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 3 to 10 years in current department or agency 12 21 42 17 8 0 1 25 33 127
2018 Less than 3 years in current department or agency 2 22 33 26 15 1 0 42 24 76
2018 3 to 10 years in current department or agency 4 27 41 21 7 1 0 28 31 119
2017 Less than 3 years in current department or agency 4 11 45 24 14 2 1 39 16 77
2017 3 to 10 years in current department or agency 8 26 45 13 7 0 0 20 35 120
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Compensation

Pay or other compensation issues

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 3 to 10 years in current department or agency 17 32 25 10 12 2 1 18 82 126
2018 Less than 3 years in current department or agency 26 30 22 11 5 2 4 27 73 76
2018 3 to 10 years in current department or agency 23 25 21 8 21 2 0 24 76 118
2017 Less than 3 years in current department or agency 18 19 27 9 17 6 4 20 80 76
2017 3 to 10 years in current department or agency 23 26 21 6 19 5 0 24 76 121

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 3 to 10 years in current department or agency 55 45 101

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 3 to 10 years in current department or agency 34 66 101
2018 Less than 3 years in current department or agency 53 47 52
2018 3 to 10 years in current department or agency 29 71 88

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 3 to 10 years in current department or agency 50 19 13 5 7 1 6 74 13 126
2018 Less than 3 years in current department or agency 58 18 9 5 1 0 9 84 7 76
2018 3 to 10 years in current department or agency 46 23 11 9 7 0 5 72 16 119

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 3 to 10 years in current department or agency 27 31 14 17 7 0 5 60 25 101
2018 Less than 3 years in current department or agency 27 30 17 9 4 6 7 66 15 51
2018 3 to 10 years in current department or agency 28 31 8 20 12 0 1 60 33 88
2017 Less than 3 years in current department or agency 21 16 16 21 19 2 6 40 43 54
2017 3 to 10 years in current department or agency 24 25 8 19 19 0 5 51 41 87

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 3 to 10 years in current department or agency 7 15 19 19 37 1 3 23 58 101
2018 Less than 3 years in current department or agency 11 20 17 16 26 4 6 35 47 51
2018 3 to 10 years in current department or agency 5 16 16 17 41 0 5 23 60 88
2017 Less than 3 years in current department or agency 5 11 6 24 44 2 8 18 75 54
2017 3 to 10 years in current department or agency 1 7 7 19 58 2 6 9 84 87
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