2019 Public Service Employee Survey Results for the Public Service by Question 94. Please indicate your occupational group and level. Occupational group and level - FS

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Collective Agreements and Terms and Conditions of Employment
Harassment
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FS	24	53	5	14	3	0	78	17	1046
2019	FS-01	26	52	5	12	5	0	78	17	81
2019	FS-02	26	51	5	15	3	0	77	18	366
2019	FS-03	23	56	5	14	2	0	79	16	456
2019	FS-04	24	55	5	10	7	0	79	16	123
2017	FS	16	54	8	16	6	0	70	22	1092
2017	FS-01	10	61	9	14	6	0	70	21	66
2017	FS-02	20	52	7	15	6	0	72	21	414
2017	FS-03	14	56	9	15	6	0	70	21	461
2017	FS-04	13	55	7	19	5	0	68	25	129
2014	FS	26	55	5	12	2	0	81	14	936
2014	FS-01	41	49	0	10	0	0	90	10	28
2014	FS-02	29	53	6	10	2	0	82	12	358
2014	FS-03	23	55	6	13	2	0	79	16	383
2014	FS-04	22	60	5	11	2	0	82	13	140
2011	FS	26	57	5	11	2	0	82	13	1073
2011	FS-01	27	65	4	3	0	1	93	3	73
2011	FS-02	26	59	2	9	3	0	85	13	400
2011	FS-03	23	56	5	13	2	0	79	15	418
2011	FS-04	30	51	7	10	2	0	81	12	162
2008	FS	27	54	5	12	2	0	81	14	873
2008	FS-01	30	56	5	6	0	2	88	6	94
2008	FS-02	26	56	6	11	1	0	82	12	304
2008	FS-03	30	48	5	13	2	0	79	16	352
2008	FS-04	20	62	4	10	5	0	82	14	91

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FS	54	23	6	12	6	0	77	17	1042
2019	FS-01	44	30	5	15	6	0	74	21	81
2019	FS-02	51	22	6	14	6	1	73	20	363
2019	FS-03	56	23	5	11	5	0	78	16	453
2019	FS-04	62	22	7	5	4	0	84	9	125
2017	FS	53	22	6	14	5	0	75	19	1090
2017	FS-01	45	22	8	20	6	0	67	25	66
2017	FS-02	52	23	5	14	5	0	76	20	413
2017	FS-03	53	21	6	13	7	0	75	20	460
2017	FS-04	57	21	8	12	2	0	78	14	129
2014	FS	56	22	5	10	6	0	78	17	935
2014	FS-01	68	14	4	7	7	0	82	14	27
2014	FS-02	56	20	6	11	7	0	76	18	358
2014	FS-03	55	22	6	10	7	1	77	17	383
2014	FS-04	56	24	4	12	4	0	81	16	140
2011	FS	58	19	6	13	4	0	77	17	1073
2011	FS-01	45	22	12	12	8	0	67	20	73
2011	FS-02	56	20	7	13	4	0	76	17	400
2011	FS-03	62	16	4	13	5	0	78	18	418
2011	FS-04	57	25	4	12	2	0	82	14	162
2008	FS	58	20	6	12	5	0	78	16	872
2008	FS-01	66	17	7	8	2	0	83	10	94
2008	FS-02	50	24	6	15	5	0	74	20	305
2008	FS-03	61	19	6	11	4	0	79	15	351
2008	FS-04	63	16	6	9	7	0	79	16	90

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FS	31	36	7	15	11	67	26	1045
2019	FS-01	25	41	5	16	14	65	30	81
2019	FS-02	28	35	8	15	13	64	28	364
2019	FS-03	33	34	7	15	10	67	26	455
2019	FS-04	35	38	7	13	6	73	19	125
2017	FS	31	39	7	14	8	71	23	1089
2017	FS-01	20	38	8	24	10	58	34	66
2017	FS-02	31	38	5	16	9	70	25	413
2017	FS-03	34	40	7	11	8	75	19	459
2017	FS-04	30	41	6	19	4	71	23	129
2014	FS	39	38	8	11	4	77	15	934
2014	FS-01	42	37	14	7	0	79	7	28
2014	FS-02	39	37	8	12	4	76	16	358
2014	FS-03	39	39	8	11	4	77	15	382
2014	FS-04	41	39	8	9	4	79	13	139
2011	FS	39	36	9	12	5	75	16	1070
2011	FS-01	44	36	5	11	4	80	15	73
2011	FS-02	35	40	10	11	4	75	15	399
2011	FS-03	39	33	10	11	6	73	18	416
2011	FS-04	43	35	6	14	3	77	17	162

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FS	17	45	14	17	6	0	0	63	23	1045
2019	FS-01	19	38	16	15	11	0	0	57	26	80
2019	FS-02	15	42	15	20	7	0	1	57	28	366
2019	FS-03	18	47	13	16	5	1	0	65	21	454
2019	FS-04	20	51	15	10	2	0	1	72	13	125
2018	FS	13	50	12	19	6	0	0	63	25	919
2018	FS-01	18	50	11	11	9	0	0	68	20	54
2018	FS-02	11	50	13	20	5	0	0	62	26	324
2018	FS-03	14	49	12	18	7	0	0	63	25	417
2018	FS-04	15	51	11	18	4	0	0	66	23	111
2017	FS	14	43	14	21	8	0	0	57	29	1088
2017	FS-01	13	44	15	20	8	0	0	57	28	66
2017	FS-02	16	40	15	21	8	0	0	56	29	413
2017	FS-03	14	45	11	21	8	0	0	60	29	460
2017	FS-04	11	49	15	19	5	0	0	60	25	128
2014	FS	18	44	15	17	6	0	1	62	23	936
2014	FS-01	28	48	10	11	4	0	0	75	14	28
2014	FS-02	20	41	17	18	5	0	0	61	23	358
2014	FS-03	16	43	15	17	7	0	1	60	24	383
2014	FS-04	19	50	8	15	8	0	0	69	23	140
2011	FS	21	48	13	13	4	0	0	69	18	1071
2011	FS-01	34	44	10	8	4	0	0	78	12	73
2011	FS-02	22	48	14	11	5	0	0	70	16	399
2011	FS-03	17	48	14	16	4	0	0	66	20	417
2011	FS-04	21	49	12	13	4	0	1	71	18	162
2008	FS	16	45	17	17	5	0	1	61	21	874
2008	FS-01	33	46	13	8	1	0	0	79	9	94
2008	FS-02	14	44	17	19	5	0	1	58	24	304
2008	FS-03	13	46	17	17	6	0	1	60	23	353
2008	FS-04	12	44	25	16	2	0	1	57	18	91

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FS	29	40	14	11	5	0	0	70	16	1043
2019	FS-01	26	34	20	13	6	1	0	61	19	80
2019	FS-02	26	41	13	13	6	0	0	68	19	366
2019	FS-03	30	41	14	10	5	0	0	72	14	453
2019	FS-04	37	34	17	12	0	0	0	71	12	124
2017	FS	30	42	11	11	5	0	0	73	16	1089
2017	FS-01	17	42	16	18	8	0	0	59	26	66
2017	FS-02	30	43	9	13	4	0	0	73	17	412
2017	FS-03	31	44	11	9	4	0	0	75	13	460
2017	FS-04	35	38	12	10	5	1	0	74	14	129
2014	FS	40	40	8	9	2	0	0	80	12	934
2014	FS-01	24	72	0	4	0	0	0	96	4	28
2014	FS-02	38	39	11	9	2	0	1	78	12	357
2014	FS-03	41	38	8	10	2	1	0	80	12	382
2014	FS-04	42	41	8	7	2	0	0	83	9	140

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FS	22	37	13	16	11	0	0	60	27	1044
2019	FS-01	17	38	15	19	11	0	0	55	30	80
2019	FS-02	22	35	13	21	8	0	0	58	29	366
2019	FS-03	22	38	12	14	13	0	0	60	27	453
2019	FS-04	24	40	13	12	11	0	0	64	23	125
2018	FS	23	36	14	16	10	0	1	60	26	914
2018	FS-01	35	24	20	9	9	0	2	60	19	54
2018	FS-02	25	38	12	15	9	0	0	64	24	322
2018	FS-03	22	38	13	18	9	0	0	60	27	415
2018	FS-04	20	31	15	20	13	0	1	51	33	110
2017	FS	23	35	13	18	11	0	0	59	28	1088
2017	FS-01	22	36	9	17	15	0	1	59	32	66
2017	FS-02	24	36	11	17	10	0	0	61	28	411
2017	FS-03	23	36	15	16	10	0	0	59	26	460
2017	FS-04	19	33	18	22	8	0	0	52	30	129
2014	FS	28	35	15	14	8	0	0	63	22	936
2014	FS-01	31	38	10	14	3	0	3	71	18	28
2014	FS-02	28	36	16	13	6	1	0	64	20	358
2014	FS-03	26	33	18	15	8	0	1	59	23	383
2014	FS-04	32	36	9	11	11	0	0	69	22	140
2011	FS	25	43	11	13	7	1	0	68	20	1072
2011	FS-01	35	30	16	12	4	1	0	67	17	73
2011	FS-02	28	43	12	11	7	1	0	71	17	400
2011	FS-03	22	44	11	15	7	1	0	66	22	418
2011	FS-04	22	47	9	19	4	0	0	69	22	161

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FS	36	45	10	7	2	0	81	9	1047
2019	FS-01	30	50	11	6	2	0	80	9	81
2019	FS-02	36	40	11	10	3	0	76	13	365
2019	FS-03	35	49	9	5	2	0	84	7	456
2019	FS-04	45	43	8	3	2	0	87	5	125
2018	FS	35	48	9	6	3	0	83	9	913
2018	FS-01	33	55	7	2	2	0	89	4	54
2018	FS-02	32	49	9	7	3	0	81	9	320
2018	FS-03	34	49	8	5	3	0	84	8	416
2018	FS-04	47	33	10	7	4	0	79	11	110
2017	FS	37	46	8	6	3	0	83	9	1090
2017	FS-01	34	49	8	3	6	0	83	9	66
2017	FS-02	36	44	8	8	4	0	80	12	412
2017	FS-03	39	46	9	5	2	0	85	6	461
2017	FS-04	39	48	7	4	2	0	87	6	129
2014	FS	36	47	8	6	2	0	83	9	936
2014	FS-01	38	62	0	0	0	0	100	0	28
2014	FS-02	33	50	8	6	3	0	83	9	358
2014	FS-03	38	46	7	7	2	0	84	9	383
2014	FS-04	41	41	10	7	1	0	82	8	140
2011	FS	41	43	8	6	2	0	84	8	1071
2011	FS-01	40	44	10	7	0	0	84	7	73
2011	FS-02	38	47	7	6	2	0	85	9	400
2011	FS-03	43	39	9	5	3	0	83	8	418
2011	FS-04	46	46	4	3	1	0	92	4	160
2008	FS	37	45	9	7	2	0	82	9	874
2008	FS-01	33	50	11	6	0	0	83	6	94
2008	FS-02	37	44	9	8	1	0	82	10	305
2008	FS-03	38	42	9	7	4	0	80	11	352
2008	FS-04	38	50	6	3	2	1	89	6	91

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FS	20	41	17	14	8	0	0	61	22	1044
2019	FS-01	20	38	16	17	7	1	0	59	25	81
2019	FS-02	21	40	17	13	8	0	0	62	21	366
2019	FS-03	18	42	17	14	9	0	0	60	23	453
2019	FS-04	23	40	18	13	7	0	0	63	19	124
2018	FS	16	41	18	14	11	0	0	57	25	915
2018	FS-01	22	44	17	9	7	0	0	67	17	54
2018	FS-02	18	41	17	11	12	0	0	60	24	323
2018	FS-03	14	40	22	14	9	0	0	54	24	414
2018	FS-04	15	40	8	20	16	0	0	56	36	111
2017	FS	18	40	17	15	9	0	0	59	24	1089
2017	FS-01	22	49	7	12	6	1	1	74	19	66
2017	FS-02	21	37	16	16	10	0	0	58	26	411
2017	FS-03	16	42	19	16	7	0	0	58	23	461
2017	FS-04	17	43	15	13	12	0	0	60	25	129
2014	FS	19	42	16	15	7	0	0	62	22	935
2014	FS-01	27	55	14	3	0	0	0	83	3	28
2014	FS-02	21	42	16	13	8	0	0	63	21	358
2014	FS-03	18	43	15	17	7	1	0	62	24	383
2014	FS-04	18	41	14	20	7	0	0	59	27	140
2011	FS	17	46	16	13	7	0	0	63	21	1073
2011	FS-01	23	41	20	12	1	0	1	65	14	73
2011	FS-02	18	47	16	12	6	1	0	66	18	400
2011	FS-03	14	48	16	13	8	0	0	62	22	418
2011	FS-04	17	44	14	19	7	0	0	61	25	162

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FS	23	47	11	14	4	0	0	70	18	1038
2019	FS-01	20	39	11	23	5	1	0	60	28	79
2019	FS-02	25	46	12	12	5	0	0	71	17	365
2019	FS-03	22	49	10	15	5	0	0	71	19	451
2019	FS-04	22	55	10	12	1	0	0	76	13	124
2018	FS	20	48	13	12	6	0	0	68	19	916
2018	FS-01	28	44	7	13	7	0	0	72	20	54
2018	FS-02	19	49	14	12	7	0	0	68	19	323
2018	FS-03	20	47	14	14	5	0	0	67	19	415
2018	FS-04	22	49	12	9	8	0	0	71	17	111
2017	FS	22	46	14	14	4	0	0	68	18	1090
2017	FS-01	16	49	18	8	7	0	1	66	16	66
2017	FS-02	24	42	13	17	3	0	0	67	20	412
2017	FS-03	22	51	12	11	4	0	0	72	16	461
2017	FS-04	23	40	17	15	4	0	0	63	20	129

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FS	40	46	8	5	2	0	86	7	1040
2019	FS-01	46	39	9	4	3	0	85	6	80
2019	FS-02	38	45	8	6	2	0	84	8	363
2019	FS-03	39	48	7	5	1	0	87	6	453
2019	FS-04	45	43	7	4	1	0	88	5	124
2018	FS	45	43	5	5	2	0	88	6	916
2018	FS-01	48	37	6	7	2	0	85	9	54
2018	FS-02	43	46	5	4	2	0	89	6	323
2018	FS-03	43	44	6	4	2	0	88	6	414
2018	FS-04	51	35	6	7	0	0	87	7	112
2017	FS	40	43	9	5	2	0	84	7	1089
2017	FS-01	40	33	17	6	3	1	74	9	66
2017	FS-02	42	39	10	7	1	0	81	9	412
2017	FS-03	37	50	8	3	1	0	87	5	461
2017	FS-04	45	40	7	5	4	0	85	9	129
2014	FS	38	44	9	7	2	0	82	8	936
2014	FS-01	59	38	3	0	0	0	97	0	28
2014	FS-02	36	45	9	9	1	0	81	10	358
2014	FS-03	38	45	10	5	2	0	83	8	383
2014	FS-04	41	44	8	6	1	0	85	7	140
2011	FS	35	48	9	6	2	0	83	8	1072
2011	FS-01	44	45	8	3	0	0	89	3	73
2011	FS-02	35	46	9	7	2	0	81	10	399
2011	FS-03	35	48	9	6	3	0	82	9	418
2011	FS-04	35	52	9	2	2	0	86	4	162
2008	FS	39	44	9	5	2	0	84	8	875
2008	FS-01	41	42	13	2	2	0	83	4	94
2008	FS-02	39	47	9	4	1	0	86	5	305
2008	FS-03	41	41	9	7	3	0	82	10	353
2008	FS-04	35	47	4	12	2	0	81	14	91

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FS	25	42	15	12	6	0	67	18	1040
2019	FS-01	24	34	20	13	8	1	59	21	79
2019	FS-02	24	42	14	13	6	0	67	20	366
2019	FS-03	25	44	15	10	6	1	69	16	451
2019	FS-04	28	41	15	11	5	0	69	16	124
2018	FS	23	43	14	12	8	0	66	20	916
2018	FS-01	26	48	7	11	7	0	74	19	54
2018	FS-02	25	42	14	10	9	0	67	19	323
2018	FS-03	20	46	15	13	7	0	66	19	415
2018	FS-04	27	32	14	14	12	0	59	26	111
2017	FS	23	39	15	14	9	0	63	23	1089
2017	FS-01	26	40	8	16	11	0	65	27	66
2017	FS-02	26	36	12	14	11	0	62	26	413
2017	FS-03	21	43	18	13	6	0	64	18	460
2017	FS-04	23	38	14	15	10	0	61	25	128

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FS	51	37	8	3	1	88	4	1034
2019	FS-01	47	31	12	6	4	78	10	81
2019	FS-02	48	38	9	4	1	86	5	362
2019	FS-03	52	39	7	1	1	91	2	448
2019	FS-04	58	33	7	2	0	91	2	123
2018	FS	49	40	7	3	2	89	4	910
2018	FS-01	50	41	7	0	2	91	2	54
2018	FS-02	46	43	7	2	2	89	3	320
2018	FS-03	51	39	6	3	2	90	5	412
2018	FS-04	52	35	7	5	1	87	6	112
2017	FS	53	35	8	3	1	88	4	1087
2017	FS-01	38	40	16	3	3	78	6	66
2017	FS-02	53	34	8	5	1	87	5	412
2017	FS-03	56	36	6	2	1	92	2	459
2017	FS-04	56	33	9	1	0	89	1	128
2014	FS	57	33	7	2	1	90	3	935
2014	FS-01	59	38	3	0	0	97	0	28
2014	FS-02	52	37	7	2	1	90	4	358
2014	FS-03	61	29	8	2	1	89	2	382
2014	FS-04	57	35	6	1	1	93	1	140
2011	FS	51	39	6	3	1	90	4	1072
2011	FS-01	44	46	8	0	1	90	1	72
2011	FS-02	47	42	7	3	1	89	4	400
2011	FS-03	55	34	6	3	1	90	4	418
2011	FS-04	56	38	4	1	1	94	2	162

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FS	27	42	13	12	5	0	70	17	1036
2019	FS-01	18	35	17	16	13	0	54	29	80
2019	FS-02	25	41	12	16	5	0	66	22	365
2019	FS-03	30	42	14	9	4	0	73	13	447
2019	FS-04	28	48	13	10	1	0	77	10	124
2018	FS	27	44	13	12	5	0	71	17	913
2018	FS-01	30	30	17	19	6	0	59	24	54
2018	FS-02	22	46	13	13	5	1	69	18	321
2018	FS-03	28	47	11	10	4	0	75	14	414
2018	FS-04	32	36	15	10	6	0	68	17	111
2017	FS	29	43	11	12	5	0	72	17	1086
2017	FS-01	19	40	16	17	8	0	59	25	66
2017	FS-02	27	40	14	14	6	0	67	19	412
2017	FS-03	31	48	8	9	4	0	79	13	458
2017	FS-04	32	43	9	14	1	0	75	16	128
2014	FS	23	49	12	11	5	0	72	16	936
2014	FS-01	27	51	18	3	0	0	78	3	28
2014	FS-02	20	48	16	11	6	0	67	17	358
2014	FS-03	24	47	12	12	5	0	71	17	383
2014	FS-04	25	57	5	10	3	0	82	13	140
2011	FS	31	47	10	8	3	0	78	11	1072
2011	FS-01	28	50	11	11	0	0	78	11	72
2011	FS-02	27	46	13	10	3	1	74	13	400
2011	FS-03	34	46	8	7	4	0	81	11	418
2011	FS-04	36	49	8	4	2	0	85	7	162

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FS	29	38	16	11	5	0	67	17	1044
2019	FS-01	29	30	15	17	9	0	59	26	81
2019	FS-02	27	39	15	12	6	0	66	19	365
2019	FS-03	30	39	17	9	5	0	69	14	454
2019	FS-04	32	40	16	10	2	0	72	12	124
2018	FS	29	39	16	10	7	0	67	17	913
2018	FS-01	26	35	24	7	7	0	61	15	54
2018	FS-02	29	38	15	10	8	0	67	18	321
2018	FS-03	29	41	15	10	6	0	70	16	414
2018	FS-04	28	34	17	13	8	0	62	21	111
2017	FS	31	37	14	12	6	0	68	18	1084
2017	FS-01	22	37	15	21	3	1	60	25	66
2017	FS-02	30	35	13	14	8	0	65	22	410
2017	FS-03	33	39	14	9	5	0	72	14	458
2017	FS-04	27	43	13	13	4	0	70	17	128
2014	FS	28	42	14	11	4	0	71	16	936
2014	FS-01	24	48	17	7	0	4	75	7	28
2014	FS-02	29	40	16	10	5	0	69	15	358
2014	FS-03	27	43	12	12	5	1	71	17	383
2014	FS-04	30	46	13	9	2	0	76	11	140

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FS	22	45	14	13	5	0	1	68	18	1038
2019	FS-01	20	39	17	18	5	1	0	60	23	79
2019	FS-02	23	43	16	13	4	0	1	67	17	365
2019	FS-03	22	48	12	12	5	1	0	70	18	451
2019	FS-04	22	46	13	15	3	0	2	69	18	123
2018	FS	23	40	16	14	6	0	0	63	20	917
2018	FS-01	28	31	19	17	6	0	0	59	22	54
2018	FS-02	22	39	16	16	7	0	0	61	22	324
2018	FS-03	23	43	16	13	5	0	0	66	18	414
2018	FS-04	24	36	16	16	6	0	1	61	23	112
2017	FS	25	41	15	12	5	0	0	67	18	1086
2017	FS-01	18	48	16	8	7	3	0	69	15	66
2017	FS-02	26	39	16	12	6	0	0	65	19	412
2017	FS-03	25	44	15	11	4	1	0	70	15	458
2017	FS-04	27	38	13	19	2	0	0	65	22	128
2014	FS	27	44	15	10	3	0	1	72	13	936
2014	FS-01	20	52	17	3	3	4	0	75	7	28
2014	FS-02	25	46	15	8	4	0	1	72	12	358
2014	FS-03	26	45	15	11	3	0	0	71	14	383
2014	FS-04	33	41	13	10	3	0	0	75	13	140
2011	FS	33	45	12	6	2	1	0	79	9	1070
2011	FS-01	35	43	15	5	1	0	0	78	7	73
2011	FS-02	30	48	12	6	1	2	1	80	8	400
2011	FS-03	35	42	12	7	2	0	0	78	10	416
2011	FS-04	37	47	9	4	3	0	0	84	7	161

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FS	40	41	12	5	2	0	82	7	1045
2019	FS-01	37	42	10	8	4	0	79	11	81
2019	FS-02	37	43	13	5	2	0	81	7	365
2019	FS-03	43	39	11	5	1	0	83	6	456
2019	FS-04	42	42	10	5	1	0	85	6	123
2018	FS	36	47	10	5	2	0	83	7	915
2018	FS-01	31	54	7	6	2	0	85	7	54
2018	FS-02	35	46	11	6	2	0	82	7	323
2018	FS-03	36	49	9	4	2	0	85	6	415
2018	FS-04	42	37	11	6	4	0	79	10	110
2017	FS	41	41	10	6	2	0	82	8	1085
2017	FS-01	29	53	12	3	3	0	81	6	66
2017	FS-02	39	40	11	7	2	0	80	9	412
2017	FS-03	43	42	8	5	2	0	86	7	458
2017	FS-04	42	38	12	6	1	0	81	8	127
2014	FS	41	43	9	5	1	0	85	6	936
2014	FS-01	45	48	7	0	0	0	93	0	28
2014	FS-02	35	47	11	5	2	0	83	7	358
2014	FS-03	44	40	9	5	1	0	85	6	383
2014	FS-04	49	38	6	5	1	0	87	6	140
2011	FS	47	41	8	4	1	0	87	5	1072
2011	FS-01	49	36	13	3	0	0	85	3	73
2011	FS-02	43	45	7	4	1	0	88	5	400
2011	FS-03	49	37	8	4	1	0	86	5	418
2011	FS-04	52	43	2	2	1	0	94	3	161
2008	FS	46	41	7	5	1	0	87	6	875
2008	FS-01	42	46	8	3	0	0	88	3	94
2008	FS-02	47	40	9	4	0	0	87	4	305
2008	FS-03	43	42	6	7	2	0	85	9	353
2008	FS-04	52	40	4	0	2	1	93	2	91

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FS	13	27	24	19	17	0	0	40	36	1044
2019	FS-01	19	33	21	19	9	0	0	52	27	81
2019	FS-02	14	28	25	18	15	0	0	42	33	365
2019	FS-03	11	25	24	20	20	0	0	36	40	453
2019	FS-04	12	25	26	18	19	0	0	37	37	125
2018	FS	13	26	23	20	17	0	0	40	37	917
2018	FS-01	13	26	22	24	15	0	0	39	39	54
2018	FS-02	15	28	23	19	15	0	0	43	34	325
2018	FS-03	13	24	24	22	17	0	0	37	39	415
2018	FS-04	11	25	22	16	25	0	0	37	42	111
2017	FS	14	31	24	18	12	1	0	46	30	1091
2017	FS-01	14	35	24	17	10	0	0	49	27	66
2017	FS-02	15	32	25	18	9	1	0	48	27	414
2017	FS-03	12	32	24	18	13	1	0	45	31	461
2017	FS-04	13	27	22	19	19	0	0	40	38	128
2014	FS	15	32	26	15	12	0	0	47	27	936
2014	FS-01	24	41	24	3	3	3	0	68	7	28
2014	FS-02	16	36	24	14	9	0	1	52	24	358
2014	FS-03	14	28	27	16	14	1	0	42	31	383
2014	FS-04	13	29	25	17	16	0	0	41	34	140
2011	FS	14	31	24	18	12	0	0	46	30	1072
2011	FS-01	20	30	25	10	15	0	0	50	25	72
2011	FS-02	15	34	25	17	9	1	0	50	25	400
2011	FS-03	10	32	24	19	15	0	1	42	34	418
2011	FS-04	16	25	21	27	11	0	0	41	38	162
2008	FS	14	26	26	20	13	0	0	41	33	875
2008	FS-01	17	33	32	9	9	0	0	50	18	94
2008	FS-02	16	24	27	21	12	0	0	40	33	305
2008	FS-03	12	25	24	24	14	0	0	37	39	353
2008	FS-04	10	29	31	17	14	0	0	39	30	91

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FS	8	25	43	19	5	0	0	24	33	1048
2019	FS-01	7	31	37	20	5	0	0	25	38	81
2019	FS-02	6	23	44	19	6	0	1	25	30	365
2019	FS-03	9	24	44	18	4	0	0	23	34	457
2019	FS-04	8	27	47	14	5	0	0	19	35	125
2018	FS	9	28	41	18	4	0	0	22	37	918
2018	FS-01	6	17	43	31	2	0	2	34	23	54
2018	FS-02	7	27	40	19	5	1	1	24	35	324
2018	FS-03	9	30	41	16	4	0	0	20	39	416
2018	FS-04	13	29	41	15	3	0	0	18	41	111
2017	FS	8	28	41	18	4	1	1	22	37	1088
2017	FS-01	8	24	35	26	6	0	0	33	32	65
2017	FS-02	8	27	39	21	4	1	0	25	35	412
2017	FS-03	7	29	42	16	4	0	1	21	37	460
2017	FS-04	11	28	47	11	2	0	1	14	40	129
2014	FS	9	27	43	16	4	0	0	20	37	934
2014	FS-01	0	17	52	27	0	3	0	28	18	28
2014	FS-02	9	26	42	17	5	1	1	22	35	357
2014	FS-03	9	30	45	12	4	0	0	16	39	383
2014	FS-04	11	26	40	20	4	0	0	24	36	140
2011	FS	7	30	42	15	4	0	1	19	38	1070
2011	FS-01	4	18	47	22	6	0	3	28	23	72
2011	FS-02	6	28	44	16	4	0	1	21	35	400
2011	FS-03	9	33	40	13	3	0	2	17	43	418
2011	FS-04	6	30	44	14	4	1	1	18	37	160
2008	FS	8	31	41	15	3	0	1	18	40	875
2008	FS-01	5	22	42	20	8	2	1	29	28	94
2008	FS-02	9	27	41	19	4	0	1	22	36	305
2008	FS-03	9	38	39	11	2	0	1	13	47	353
2008	FS-04	8	33	43	15	2	0	0	17	40	91

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FS	7	21	36	26	8	0	1	35	29	1045
2019	FS-01	9	19	37	26	7	1	1	34	28	80
2019	FS-02	9	19	33	27	9	0	2	37	28	363
2019	FS-03	6	23	36	27	7	1	1	34	29	457
2019	FS-04	8	20	42	19	11	0	0	30	28	125
2018	FS	8	21	37	27	7	0	1	33	29	915
2018	FS-01	4	11	34	36	11	2	2	49	16	53
2018	FS-02	10	20	36	25	8	0	1	33	31	323
2018	FS-03	8	21	41	25	5	0	0	30	29	415
2018	FS-04	7	28	28	32	5	0	1	36	35	111
2017	FS	7	21	36	25	8	1	2	34	29	1086
2017	FS-01	7	26	25	20	16	3	2	38	35	66
2017	FS-02	9	18	33	27	9	1	3	37	28	412
2017	FS-03	7	23	36	26	7	1	1	33	30	457
2017	FS-04	4	21	49	23	3	0	0	26	25	129
2014	FS	12	24	36	21	6	1	1	28	36	934
2014	FS-01	0	14	38	31	14	3	0	46	14	28
2014	FS-02	10	18	39	24	7	1	0	32	29	357
2014	FS-03	13	30	34	17	4	0	1	22	44	383
2014	FS-04	14	23	33	22	5	1	2	28	39	140
2011	FS	9	22	37	22	7	1	2	30	32	1068
2011	FS-01	3	13	33	32	11	6	3	47	17	72
2011	FS-02	6	21	36	26	8	1	2	35	28	399
2011	FS-03	11	24	35	20	5	0	3	26	37	416
2011	FS-04	9	24	44	16	6	1	1	22	33	161
2008	FS	11	24	37	20	6	1	1	26	36	874
2008	FS-01	3	16	37	29	14	1	1	43	19	94
2008	FS-02	9	21	36	27	6	0	1	33	30	304
2008	FS-03	14	28	39	14	4	0	1	19	42	353
2008	FS-04	10	30	44	12	3	0	1	16	40	91

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FS	17	27	34	17	4	1	1	21	44	1046
2019	FS-01	16	32	30	17	4	1	0	21	49	81
2019	FS-02	19	24	33	19	4	0	1	23	44	365
2019	FS-03	16	29	34	16	3	1	1	19	47	457
2019	FS-04	15	24	39	18	4	0	0	22	39	123
2018	FS	19	27	34	16	3	0	1	20	46	916
2018	FS-01	7	15	39	31	4	0	4	36	23	54
2018	FS-02	17	29	32	17	4	1	0	22	46	322
2018	FS-03	21	28	35	12	3	0	0	16	49	416
2018	FS-04	23	22	36	16	2	0	1	18	45	111
2017	FS	19	26	33	15	5	0	1	20	46	1087
2017	FS-01	20	22	35	13	6	2	2	20	43	66
2017	FS-02	19	25	32	15	6	0	3	22	46	412
2017	FS-03	21	27	32	16	3	0	1	19	48	458
2017	FS-04	13	34	32	16	5	0	0	21	47	129
2014	FS	19	28	32	16	4	0	1	20	48	933
2014	FS-01	0	35	27	20	14	3	0	35	37	28
2014	FS-02	18	28	31	18	4	0	1	22	47	357
2014	FS-03	21	30	33	12	3	1	0	15	51	382
2014	FS-04	21	27	31	16	4	0	1	21	48	140
2011	FS	16	26	32	18	6	1	2	25	43	1071
2011	FS-01	8	18	35	19	12	3	4	34	28	72
2011	FS-02	17	25	32	17	6	0	2	24	43	400
2011	FS-03	16	26	33	19	4	0	2	24	43	418
2011	FS-04	19	28	29	19	4	1	1	23	47	161
2008	FS	14	26	35	17	5	1	2	23	41	874
2008	FS-01	10	33	35	9	5	2	5	16	46	93
2008	FS-02	17	23	34	19	5	1	1	24	41	305
2008	FS-03	14	27	34	17	6	0	1	24	41	353
2008	FS-04	13	29	35	21	2	0	0	23	42	91

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FS	15	29	39	15	3	0	0	17	44	1039
2019	FS-01	17	20	40	20	1	1	0	22	38	81
2019	FS-02	14	28	40	14	3	0	1	17	43	362
2019	FS-03	15	28	37	17	2	0	0	19	44	454
2019	FS-04	17	36	40	5	2	0	1	7	53	122
2018	FS	17	31	37	12	3	0	0	15	48	917
2018	FS-01	11	26	37	22	4	0	0	26	37	54
2018	FS-02	16	29	37	14	3	1	0	17	46	324
2018	FS-03	19	30	37	11	3	0	0	14	49	416
2018	FS-04	16	40	34	7	2	0	0	9	57	110
2017	FS	15	27	37	16	4	0	1	20	43	1087
2017	FS-01	9	22	40	22	7	0	0	29	31	66
2017	FS-02	17	25	36	16	5	0	1	21	42	412
2017	FS-03	15	28	37	15	3	0	1	19	44	458
2017	FS-04	14	34	38	13	2	0	0	15	47	129
2014	FS	14	31	35	17	3	0	0	20	45	927
2014	FS-01	4	14	28	43	7	3	0	52	19	27
2014	FS-02	10	29	37	20	4	0	0	24	39	356
2014	FS-03	17	34	34	13	2	0	0	15	51	381
2014	FS-04	17	32	35	11	3	0	1	14	50	137
2011	FS	14	28	36	17	3	0	1	21	42	1068
2011	FS-01	7	22	32	29	6	1	3	36	30	72
2011	FS-02	11	29	35	19	4	0	1	23	41	399
2011	FS-03	15	29	39	15	2	0	0	17	44	417
2011	FS-04	19	29	36	14	2	1	1	16	48	161
2008	FS	12	28	37	18	3	0	1	21	41	875
2008	FS-01	5	23	43	19	7	1	2	27	29	94
2008	FS-02	13	26	38	20	2	0	0	22	40	305
2008	FS-03	14	33	37	14	2	0	1	16	47	353
2008	FS-04	13	32	31	23	1	0	0	24	45	91

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FS	24	33	26	12	3	1	1	15	58	1048
2019	FS-01	26	37	18	9	6	4	0	15	66	81
2019	FS-02	23	34	26	13	2	1	1	15	58	366
2019	FS-03	25	32	27	12	2	1	1	14	58	456
2019	FS-04	27	31	26	11	3	0	1	14	59	125
2018	FS	26	34	27	9	2	1	1	11	61	920
2018	FS-01	26	31	26	15	0	0	2	15	58	54
2018	FS-02	24	36	27	9	2	1	1	12	61	325
2018	FS-03	26	34	26	8	3	1	2	11	62	417
2018	FS-04	32	27	31	7	2	0	1	9	59	111
2017	FS	30	33	23	8	2	1	1	11	65	1089
2017	FS-01	33	24	16	12	6	3	5	20	63	66
2017	FS-02	28	35	23	9	2	2	1	12	65	413
2017	FS-03	31	34	24	8	1	1	1	9	66	459
2017	FS-04	35	30	27	5	2	0	0	8	65	129
2014	FS	28	33	27	8	3	1	1	11	62	933
2014	FS-01	10	20	35	21	10	3	0	32	32	28
2014	FS-02	25	34	28	9	3	0	1	12	60	356
2014	FS-03	32	35	23	6	2	0	1	9	68	382
2014	FS-04	33	29	27	7	2	1	1	9	63	140
2011	FS	28	33	25	9	3	1	2	12	63	1070
2011	FS-01	15	31	26	16	3	1	7	21	51	73
2011	FS-02	23	33	27	10	4	1	2	15	57	399
2011	FS-03	34	33	23	6	3	1	1	9	67	417
2011	FS-04	35	37	21	6	0	1	0	6	73	161
2008	FS	20	31	27	14	4	1	2	19	53	874
2008	FS-01	10	25	30	19	8	5	2	30	38	94
2008	FS-02	19	28	27	18	6	2	1	24	48	305
2008	FS-03	24	35	26	10	1	0	2	12	61	353
2008	FS-04	21	36	24	13	2	1	2	16	59	91

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FS	11	25	35	21	6	1	1	28	36	1043
2019	FS-01	12	27	34	16	4	2	4	21	43	81
2019	FS-02	13	24	35	21	5	1	1	27	37	363
2019	FS-03	8	25	37	23	5	0	2	28	34	454
2019	FS-04	16	26	31	18	9	0	0	27	42	125
2018	FS	11	23	36	21	7	0	1	29	34	913
2018	FS-01	6	30	26	31	4	0	4	36	37	54
2018	FS-02	13	23	33	19	9	1	1	29	37	322
2018	FS-03	9	21	39	21	7	0	1	28	31	414
2018	FS-04	11	24	37	21	5	0	1	27	36	110
2017	FS	10	22	37	22	8	1	2	30	32	1087
2017	FS-01	15	20	44	9	9	1	1	19	35	66
2017	FS-02	10	21	35	21	10	1	3	32	31	412
2017	FS-03	8	23	36	24	6	1	2	31	32	458
2017	FS-04	11	21	41	21	6	1	1	27	32	129
2014	FS	9	20	38	22	8	1	2	31	30	934
2014	FS-01	0	17	49	31	0	3	0	32	18	28
2014	FS-02	9	16	42	24	6	1	2	31	26	357
2014	FS-03	10	24	34	18	9	2	3	28	36	383
2014	FS-04	11	17	35	25	11	0	2	36	28	140
2011	FS	8	22	38	21	7	2	3	29	32	1067
2011	FS-01	4	18	34	15	18	6	4	37	25	71
2011	FS-02	7	26	38	18	7	2	3	26	35	399
2011	FS-03	9	21	37	23	5	1	3	29	32	416
2011	FS-04	7	17	42	26	4	1	2	31	25	161
2008	FS	11	24	34	20	7	1	3	29	37	872
2008	FS-01	3	27	32	22	11	1	4	35	31	94
2008	FS-02	9	23	34	21	9	2	3	31	33	304
2008	FS-03	13	26	34	18	6	0	3	25	40	351
2008	FS-04	17	22	35	20	2	1	2	24	40	91

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FS	21	34	31	10	2	0	1	13	56	1043
2019	FS-01	10	40	27	14	4	3	3	18	53	80
2019	FS-02	20	31	32	13	3	0	1	16	52	363
2019	FS-03	22	36	33	8	1	0	0	9	58	456
2019	FS-04	24	38	25	10	2	0	0	13	62	124
2018	FS	24	29	34	9	2	1	0	11	54	919
2018	FS-01	4	35	41	17	2	2	0	19	40	54
2018	FS-02	25	27	33	9	4	1	0	14	53	324
2018	FS-03	27	29	35	7	2	0	0	9	56	417
2018	FS-04	21	33	34	11	0	0	1	11	54	111
2017	FS	20	31	35	9	3	1	1	12	52	1088
2017	FS-01	14	31	35	13	3	1	3	16	47	66
2017	FS-02	20	26	37	10	4	1	2	15	47	413
2017	FS-03	20	37	33	8	2	0	1	10	57	459
2017	FS-04	21	31	36	8	3	0	0	11	53	128
2014	FS	22	31	32	10	3	1	1	13	54	932
2014	FS-01	4	32	31	27	3	3	0	32	36	28
2014	FS-02	19	29	35	11	3	1	1	14	50	356
2014	FS-03	25	34	29	7	3	1	1	10	61	382
2014	FS-04	28	26	30	12	3	1	1	15	55	140

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FS	14	30	35	17	4	0	21	44	1048
2019	FS-01	17	27	36	15	5	0	20	44	81
2019	FS-02	13	30	34	18	4	1	22	43	365
2019	FS-03	14	32	34	15	4	0	19	46	457
2019	FS-04	13	26	40	15	6	0	22	38	125

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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FS	58	22	7	8	4	0	1	81	12	1048
2019	FS-01	58	23	5	6	6	0	1	82	12	81
2019	FS-02	56	24	6	9	4	1	1	81	13	366
2019	FS-03	59	20	7	9	5	0	1	79	14	456
2019	FS-04	63	22	9	3	2	0	1	86	5	125
2017	FS	60	20	6	9	4	0	1	81	13	1090
2017	FS-01	59	20	2	10	7	0	2	80	18	66
2017	FS-02	58	22	6	9	3	0	2	81	13	412
2017	FS-03	60	20	7	9	4	0	1	80	14	461
2017	FS-04	63	20	5	9	2	0	1	84	11	129
2014	FS	66	16	5	7	4	0	2	84	11	935
2014	FS-01	79	10	4	0	7	0	0	90	7	28
2014	FS-02	66	16	5	7	4	1	2	84	11	357
2014	FS-03	64	17	5	7	4	0	2	83	12	383
2014	FS-04	72	13	5	6	2	0	1	86	9	140
2011	FS	63	20	5	7	4	0	1	84	11	1071
2011	FS-01	48	32	7	5	5	1	1	82	11	73
2011	FS-02	62	22	5	7	4	0	1	85	11	400
2011	FS-03	64	18	5	8	4	0	1	83	12	416
2011	FS-04	70	17	3	5	5	0	1	87	10	162
2008	FS	62	18	5	7	5	0	2	82	13	875
2008	FS-01	63	21	5	4	5	1	1	86	9	94
2008	FS-02	56	19	6	9	7	0	3	78	16	305
2008	FS-03	66	15	6	7	4	0	2	82	12	353
2008	FS-04	67	19	0	8	4	0	2	88	12	91

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FS	24	32	17	12	8	4	3	60	22	1045
2019	FS-01	20	31	22	8	10	9	1	56	19	81
2019	FS-02	20	31	16	14	9	6	4	56	26	366
2019	FS-03	24	35	15	11	8	4	3	64	20	453
2019	FS-04	33	25	20	12	5	2	3	61	18	125
2018	FS	18	36	18	11	6	7	3	61	19	917
2018	FS-01	13	39	17	15	4	11	2	59	21	54
2018	FS-02	13	32	19	13	7	11	4	54	24	325
2018	FS-03	22	38	15	11	5	6	3	66	17	413
2018	FS-04	20	42	23	5	6	3	1	64	11	112
2017	FS	21	37	12	12	7	5	6	65	21	1089
2017	FS-01	22	26	9	17	5	9	12	61	28	66
2017	FS-02	18	36	12	13	10	7	6	61	25	412
2017	FS-03	21	39	12	11	6	4	6	67	19	460
2017	FS-04	25	42	16	5	5	3	5	73	10	129
2014	FS	32	32	13	6	5	6	5	72	13	936
2014	FS-01	21	44	10	11	0	14	0	76	12	28
2014	FS-02	29	31	13	6	6	6	7	70	15	358
2014	FS-03	31	32	14	6	5	7	5	72	12	383
2014	FS-04	45	34	7	6	2	4	1	84	8	140

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FS	41	35	9	9	5	0	0	76	15	1045
2019	FS-01	38	35	7	15	5	0	0	72	20	80
2019	FS-02	37	33	10	12	7	0	1	71	18	366
2019	FS-03	41	37	9	7	5	1	0	79	12	454
2019	FS-04	51	33	7	7	2	0	0	84	10	125
2018	FS	39	37	10	8	5	1	0	77	13	914
2018	FS-01	33	42	6	9	4	6	0	80	14	54
2018	FS-02	33	38	10	10	7	2	0	72	18	323
2018	FS-03	43	37	10	6	3	0	1	81	9	412
2018	FS-04	42	34	12	6	5	1	0	77	11	112
2017	FS	42	33	9	8	6	1	0	76	15	1090
2017	FS-01	39	32	5	15	6	3	0	73	22	66
2017	FS-02	39	31	8	11	8	3	0	72	19	412
2017	FS-03	44	33	11	5	5	1	0	79	11	461
2017	FS-04	48	39	8	2	3	0	0	87	5	129
2014	FS	49	33	7	7	3	1	0	82	11	935
2014	FS-01	41	38	10	7	4	0	0	79	11	28
2014	FS-02	44	34	8	8	4	2	0	80	12	358
2014	FS-03	50	32	7	7	3	1	0	83	10	382
2014	FS-04	62	28	4	5	1	0	0	90	6	140

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FS	45	38	7	8	2	0	0	83	10	1043
2019	FS-01	41	38	10	11	0	0	0	79	11	81
2019	FS-02	40	41	7	9	2	0	1	82	11	364
2019	FS-03	45	38	6	6	3	0	0	84	9	453
2019	FS-04	56	31	5	8	0	0	0	87	8	125
2018	FS	46	40	7	5	1	0	0	86	7	918
2018	FS-01	44	41	6	9	0	0	0	85	9	54
2018	FS-02	41	44	6	6	3	0	0	85	9	326
2018	FS-03	49	37	8	5	1	0	0	86	6	413
2018	FS-04	53	36	5	4	1	0	0	89	5	112
2017	FS	45	38	7	7	3	0	0	83	10	1090
2017	FS-01	44	35	9	9	2	1	0	80	11	66
2017	FS-02	45	37	7	8	3	0	0	82	11	413
2017	FS-03	43	41	7	6	3	0	0	84	9	460
2017	FS-04	54	36	5	4	1	0	0	90	5	129
2014	FS	54	35	5	4	2	0	0	89	5	935
2014	FS-01	49	44	7	0	0	0	0	93	0	28
2014	FS-02	53	36	5	4	2	0	0	89	6	358
2014	FS-03	55	33	6	4	2	0	0	88	6	382
2014	FS-04	61	33	2	4	0	0	0	94	4	140

Question 23. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FS	43	40	9	6	2	1	84	8	1048
2019	FS-01	33	39	12	8	4	4	75	12	81
2019	FS-02	39	41	11	6	2	0	80	8	366
2019	FS-03	44	41	6	5	2	1	87	7	456
2019	FS-04	57	35	5	2	1	0	92	3	125
2018	FS	40	43	10	5	2	1	83	7	915
2018	FS-01	41	35	9	9	2	4	79	12	54
2018	FS-02	39	43	10	4	2	2	83	7	324
2018	FS-03	40	44	9	4	2	1	85	6	413
2018	FS-04	42	40	9	7	2	0	82	9	111

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FS	51	30	10	4	2	1	1	83	7	1046
2019	FS-01	30	33	15	10	5	2	5	68	16	81
2019	FS-02	47	33	11	5	2	1	1	82	7	366
2019	FS-03	57	28	9	4	2	1	0	86	5	454
2019	FS-04	57	27	12	2	1	0	1	85	3	125

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FS	34	34	14	11	7	1	1	68	18	1048
2019	FS-01	26	36	14	16	9	0	0	62	25	81
2019	FS-02	33	31	15	13	7	1	1	65	20	367
2019	FS-03	34	36	12	10	7	1	0	71	17	455
2019	FS-04	37	35	14	9	3	2	1	73	12	125
2018	FS	26	41	14	11	7	2	1	68	18	914
2018	FS-01	35	32	17	9	4	4	0	69	13	54
2018	FS-02	26	42	10	13	6	2	1	70	19	325
2018	FS-03	25	41	15	10	8	1	1	67	18	412
2018	FS-04	21	41	16	13	7	1	1	63	20	111
2017	FS	29	38	14	12	6	1	1	68	18	1092
2017	FS-01	36	37	12	6	6	3	0	75	12	66
2017	FS-02	29	38	14	12	6	1	0	68	18	414
2017	FS-03	29	38	13	12	6	1	1	68	18	461
2017	FS-04	24	45	13	11	8	0	0	68	19	129
2014	FS	30	42	12	9	5	2	0	73	14	935
2014	FS-01	38	44	7	7	3	0	0	83	11	28
2014	FS-02	31	40	12	9	5	2	0	73	14	358
2014	FS-03	29	42	12	10	5	2	1	73	15	382
2014	FS-04	29	43	14	8	5	1	0	73	13	140
2011	FS	28	42	13	11	4	1	1	72	16	1073
2011	FS-01	33	36	14	11	4	3	0	71	15	73
2011	FS-02	30	41	14	9	4	3	0	72	13	400
2011	FS-03	28	43	11	11	6	0	1	72	17	418
2011	FS-04	25	48	13	11	2	1	1	73	14	162
2008	FS	25	40	14	13	7	1	1	65	20	875
2008	FS-01	28	42	14	11	2	4	0	73	13	94
2008	FS-02	26	39	12	15	7	0	1	66	22	305
2008	FS-03	23	40	16	12	8	0	1	63	21	353
2008	FS-04	23	37	19	10	11	1	0	60	21	91

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FS	43	30	12	8	5	2	1	75	14	1045
2019	FS-01	38	30	10	16	4	2	0	69	21	80
2019	FS-02	42	28	13	8	6	1	1	72	15	366
2019	FS-03	42	33	11	7	5	2	0	77	12	455
2019	FS-04	47	27	12	8	2	2	2	78	10	125
2018	FS	37	35	14	6	5	3	1	74	12	913
2018	FS-01	37	33	17	6	4	4	0	73	10	54
2018	FS-02	39	32	14	7	5	3	1	73	12	324
2018	FS-03	36	35	14	7	4	4	0	74	11	412
2018	FS-04	33	41	14	4	6	1	1	75	10	111
2017	FS	38	37	10	7	5	4	0	77	12	1089
2017	FS-01	39	33	7	11	5	6	0	76	16	66
2017	FS-02	37	37	9	8	4	4	1	77	13	412
2017	FS-03	40	35	11	7	5	3	0	77	12	460
2017	FS-04	37	45	7	3	5	2	0	84	8	129
2014	FS	43	33	11	6	3	4	1	79	10	934
2014	FS-01	48	27	10	7	4	0	4	78	11	28
2014	FS-02	41	32	10	7	4	5	1	78	11	358
2014	FS-03	43	33	11	7	2	3	1	79	10	382
2014	FS-04	44	38	9	1	3	4	0	86	5	139
2011	FS	41	31	12	7	3	5	1	76	11	1071
2011	FS-01	42	29	11	10	0	8	0	78	10	73
2011	FS-02	38	35	12	7	3	5	0	77	10	400
2011	FS-03	43	27	12	7	5	5	2	75	12	417
2011	FS-04	48	30	12	6	1	3	1	80	8	162
2008	FS	39	33	13	6	5	2	1	74	12	874
2008	FS-01	43	38	9	3	3	3	1	84	7	94
2008	FS-02	41	33	12	7	4	2	1	76	11	305
2008	FS-03	36	31	16	6	7	2	1	70	14	353
2008	FS-04	42	32	14	5	5	2	0	75	10	91

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FS	37	36	9	11	5	1	0	74	17	1045
2019	FS-01	26	35	11	21	6	1	0	61	27	81
2019	FS-02	35	36	11	12	5	1	1	71	17	365
2019	FS-03	39	35	7	11	6	2	0	75	17	456
2019	FS-04	43	36	10	7	3	0	1	80	10	123
2018	FS	33	38	11	9	7	2	0	73	16	906
2018	FS-01	28	37	17	7	9	2	0	66	17	54
2018	FS-02	36	34	11	10	7	2	1	71	17	323
2018	FS-03	32	41	10	8	5	2	0	76	14	406
2018	FS-04	32	40	8	11	8	0	1	73	19	111
2017	FS	37	39	9	9	5	1	0	77	14	1091
2017	FS-01	40	37	8	8	5	3	0	79	13	66
2017	FS-02	35	39	9	9	6	1	0	75	16	413
2017	FS-03	39	39	8	8	5	1	0	79	13	461
2017	FS-04	37	41	14	5	3	0	0	78	8	129
2014	FS	39	37	10	9	3	1	0	77	12	935
2014	FS-01	35	44	14	4	4	0	0	79	7	28
2014	FS-02	38	34	12	10	4	2	0	73	15	358
2014	FS-03	39	38	11	8	2	1	0	78	11	382
2014	FS-04	46	40	4	7	1	1	0	87	9	140
2011	FS	37	36	11	10	4	1	0	74	14	1072
2011	FS-01	41	31	11	14	3	0	0	73	16	73
2011	FS-02	33	40	10	11	4	3	0	75	15	399
2011	FS-03	40	33	12	8	5	1	1	74	14	418
2011	FS-04	43	35	11	9	2	0	0	78	11	162
2008	FS	33	37	12	12	5	1	0	71	17	873
2008	FS-01	34	42	11	8	1	4	0	79	9	94
2008	FS-02	34	36	12	13	4	0	0	71	17	304
2008	FS-03	32	36	12	12	7	0	0	68	19	352
2008	FS-04	38	31	13	9	7	2	0	71	16	91

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FS	72	15	6	3	3	1	1	89	6	1040
2019	FS-01	70	17	3	4	4	0	2	89	8	81
2019	FS-02	69	17	6	3	3	1	1	88	6	363
2019	FS-03	74	14	5	3	3	1	1	89	6	452
2019	FS-04	80	9	7	2	1	0	1	89	3	125
2017	FS	72	17	3	5	2	0	0	90	7	1088
2017	FS-01	67	23	1	8	1	0	0	90	9	66
2017	FS-02	74	15	5	4	1	0	1	89	6	413
2017	FS-03	71	19	3	5	2	0	0	90	7	458
2017	FS-04	74	18	2	6	1	0	0	92	6	129
2014	FS	76	12	4	4	3	0	1	89	7	934
2014	FS-01	82	11	3	4	0	0	0	93	4	27
2014	FS-02	73	14	5	3	3	1	1	89	6	358
2014	FS-03	77	10	4	5	2	0	1	89	7	382
2014	FS-04	78	9	4	5	4	0	1	87	9	140
2011	FS	75	14	4	3	3	1	1	90	6	1073
2011	FS-01	71	15	7	3	4	0	0	86	7	73
2011	FS-02	72	16	5	3	3	1	1	89	6	400
2011	FS-03	76	13	3	2	3	1	1	91	6	418
2011	FS-04	79	11	3	4	2	0	0	90	7	162
2008	FS	77	12	3	4	2	0	1	90	7	871
2008	FS-01	79	7	6	3	3	0	1	88	6	94
2008	FS-02	75	13	3	5	2	0	1	90	7	305
2008	FS-03	77	12	3	5	2	0	2	90	7	349
2008	FS-04	76	15	2	2	4	1	0	91	6	91

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FS	37	27	11	7	7	4	6	71	16	1047
2019	FS-01	36	25	8	13	10	4	5	67	25	80
2019	FS-02	39	25	12	7	7	5	6	71	15	366
2019	FS-03	34	30	11	8	7	5	5	71	17	456
2019	FS-04	44	24	14	6	5	2	6	74	11	125
2017	FS	29	26	11	9	7	8	10	67	20	1089
2017	FS-01	26	10	4	16	10	24	9	55	39	66
2017	FS-02	29	24	11	11	8	8	9	64	23	412
2017	FS-03	31	26	12	7	6	6	12	69	16	460
2017	FS-04	24	34	13	5	7	9	9	70	15	129
2014	FS	29	27	12	7	5	9	10	70	15	935
2014	FS-01	14	35	10	7	7	17	10	67	19	28
2014	FS-02	24	25	16	7	5	10	13	64	15	358
2014	FS-03	33	28	9	8	5	8	9	73	16	382
2014	FS-04	38	27	9	5	5	8	8	77	12	140
2011	FS	24	27	15	10	7	8	9	62	20	1072
2011	FS-01	22	25	19	8	10	6	10	56	21	72
2011	FS-02	23	23	18	12	8	9	8	55	23	400
2011	FS-03	25	28	12	9	7	9	10	65	20	418
2011	FS-04	25	32	14	8	2	7	11	70	13	162

Question 30. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FS	53	25	11	5	5	1	0	78	11	1049
2019	FS-01	55	30	7	4	4	1	0	85	8	81
2019	FS-02	55	21	12	7	4	1	1	77	11	367
2019	FS-03	50	26	11	5	6	1	0	77	12	456
2019	FS-04	55	26	9	2	6	1	1	83	7	125
2018	FS	45	32	10	6	5	1	0	79	11	913
2018	FS-01	44	37	9	6	2	2	0	83	8	54
2018	FS-02	48	29	9	6	4	2	1	80	11	326
2018	FS-03	44	34	9	7	5	1	0	79	12	410
2018	FS-04	41	35	11	5	7	1	1	77	12	111
2017	FS	48	29	10	5	6	2	0	79	11	1089
2017	FS-01	46	33	8	3	8	3	0	81	11	66
2017	FS-02	50	28	9	4	6	3	0	80	11	412
2017	FS-03	48	29	10	4	7	2	0	79	11	460
2017	FS-04	47	30	10	8	3	1	0	78	12	129

Question 31. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FS	40	32	12	8	7	1	0	73	16	1050
2019	FS-01	32	32	14	11	10	1	0	65	22	81
2019	FS-02	41	29	12	9	8	1	0	70	17	367
2019	FS-03	40	34	10	8	7	1	0	74	16	457
2019	FS-04	42	35	13	6	3	0	1	77	9	125
2018	FS	35	33	13	10	7	1	0	69	17	914
2018	FS-01	33	41	13	4	9	0	0	74	13	54
2018	FS-02	39	28	12	13	7	1	1	68	20	325
2018	FS-03	33	36	14	10	6	1	0	70	16	412
2018	FS-04	31	34	17	7	9	1	1	66	17	111
2017	FS	40	32	11	9	6	2	0	74	15	1088
2017	FS-01	42	30	9	12	6	2	0	73	18	66
2017	FS-02	41	29	12	9	6	2	0	72	16	413
2017	FS-03	40	33	11	7	6	2	1	75	14	458
2017	FS-04	39	38	10	5	6	2	0	79	11	129
2014	FS	40	35	11	8	4	1	0	76	12	932
2014	FS-01	34	45	14	7	0	0	0	79	7	28
2014	FS-02	37	37	12	8	4	1	1	76	12	358
2014	FS-03	42	32	11	8	5	2	1	76	13	381
2014	FS-04	46	35	9	5	4	1	0	81	9	138

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FS	8	40	20	19	8	4	2	51	28	642
2019	FS-01	0	55	15	20	0	10	0	61	22	20
2019	FS-02	6	34	23	21	11	4	1	43	34	161
2019	FS-03	10	39	20	19	7	4	2	52	27	340
2019	FS-04	9	48	15	16	6	4	3	61	24	109

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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FS	18	35	19	15	7	6	0	57	23	1048
2019	FS-01	27	33	22	7	4	6	0	64	12	81
2019	FS-02	20	33	17	14	8	8	0	58	24	367
2019	FS-03	16	36	20	16	7	5	0	55	25	457
2019	FS-04	18	38	22	14	6	2	0	57	20	125
2018	FS	20	36	16	14	6	7	0	61	22	915
2018	FS-01	31	26	17	6	7	13	0	66	15	54
2018	FS-02	19	38	17	13	6	8	0	61	20	322
2018	FS-03	19	37	15	15	7	7	0	60	24	417
2018	FS-04	23	37	20	15	4	1	1	61	18	111
2017	FS	18	35	18	13	8	7	0	58	23	1090
2017	FS-01	28	31	11	12	3	16	0	69	18	66
2017	FS-02	17	35	19	11	9	9	0	58	22	412
2017	FS-03	15	37	19	14	9	6	0	56	24	461
2017	FS-04	25	34	19	12	7	3	0	61	19	129
2014	FS	24	39	17	9	4	7	0	68	14	935
2014	FS-01	24	51	18	3	0	3	0	78	4	28
2014	FS-02	23	42	15	9	2	9	1	72	12	358
2014	FS-03	23	36	18	12	4	6	0	63	18	383
2014	FS-04	30	38	18	4	6	3	0	70	11	139
2011	FS	28	36	14	9	6	6	0	68	17	1071
2011	FS-01	35	36	12	6	1	10	0	78	8	72
2011	FS-02	25	39	15	8	6	7	1	69	15	400
2011	FS-03	30	31	14	10	8	6	0	65	20	418
2011	FS-04	28	41	15	10	3	3	0	71	13	162

Question 35. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FS	13	36	21	20	9	1	50	29	1045
2019	FS-01	29	29	28	10	5	0	57	15	80
2019	FS-02	14	37	19	18	11	2	51	30	365
2019	FS-03	11	36	22	23	8	0	47	31	457
2019	FS-04	13	41	18	18	10	1	54	28	125
2018	FS	14	37	21	16	11	1	51	28	912
2018	FS-01	20	41	17	15	4	4	63	19	54
2018	FS-02	13	36	21	16	12	1	50	29	320
2018	FS-03	13	37	21	16	12	1	50	28	415
2018	FS-04	14	37	21	19	9	0	51	28	111
2017	FS	14	36	22	16	11	2	51	27	1091
2017	FS-01	17	37	14	21	6	4	57	28	66
2017	FS-02	15	37	20	15	12	2	52	27	413
2017	FS-03	11	36	24	17	10	2	48	28	461
2017	FS-04	19	35	21	13	10	2	55	24	129
2014	FS	15	41	19	16	7	1	57	23	936
2014	FS-01	14	48	28	3	0	7	67	4	28
2014	FS-02	18	42	19	15	5	1	60	21	358
2014	FS-03	13	41	17	20	9	1	55	28	383
2014	FS-04	17	42	21	14	6	1	59	20	140
2011	FS	14	40	21	14	10	1	55	24	1070
2011	FS-01	24	46	21	5	3	3	71	7	72
2011	FS-02	13	41	23	14	9	1	54	23	400
2011	FS-03	14	37	22	16	10	1	51	27	418
2011	FS-04	14	42	17	13	12	1	57	26	161
2008	FS	14	39	19	19	9	1	53	28	875
2008	FS-01	24	53	16	3	3	1	78	7	94
2008	FS-02	15	39	20	17	9	0	54	26	305
2008	FS-03	11	35	19	24	10	1	46	34	353
2008	FS-04	15	38	14	25	8	0	53	33	91

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FS	8	28	24	26	12	2	37	39	1043
2019	FS-01	15	32	22	23	6	1	48	29	80
2019	FS-02	9	28	23	23	13	3	39	37	366
2019	FS-03	6	27	24	29	12	3	34	42	455
2019	FS-04	5	32	23	28	11	2	38	39	124
2018	FS	8	27	24	25	14	3	35	40	913
2018	FS-01	9	37	24	20	6	4	48	27	54
2018	FS-02	8	27	23	26	13	4	36	40	321
2018	FS-03	8	24	26	24	14	3	33	40	415
2018	FS-04	7	29	23	25	16	0	36	41	111
2017	FS	7	29	24	25	12	3	37	39	1088
2017	FS-01	11	31	14	22	11	11	47	37	66
2017	FS-02	6	31	23	24	13	3	38	38	413
2017	FS-03	5	28	25	26	13	3	34	40	458
2017	FS-04	10	29	24	25	10	2	40	36	129
2014	FS	8	33	24	22	10	3	42	33	936
2014	FS-01	7	37	32	17	3	3	46	21	28
2014	FS-02	11	34	25	19	8	3	46	28	358
2014	FS-03	7	31	22	26	13	2	38	40	383
2014	FS-04	8	33	29	20	8	2	42	28	140
2011	FS	8	35	23	22	10	3	44	33	1068
2011	FS-01	22	41	15	10	4	8	68	15	73
2011	FS-02	7	36	22	23	8	5	46	32	398
2011	FS-03	7	31	25	24	11	2	39	36	416
2011	FS-04	5	36	24	20	14	1	42	34	162
2008	FS	6	33	23	25	10	3	41	36	872
2008	FS-01	10	45	13	17	3	12	62	24	92
2008	FS-02	7	33	22	24	11	2	41	36	305
2008	FS-03	4	31	26	25	11	2	37	37	352
2008	FS-04	3	30	25	34	8	0	33	42	91

Question 37. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FS	6	28	24	26	15	1	34	42	1046
2019	FS-01	8	17	27	26	21	0	26	47	81
2019	FS-02	5	28	23	27	16	1	33	44	366
2019	FS-03	7	28	25	26	13	1	35	40	457
2019	FS-04	6	34	21	26	13	1	40	39	124
2018	FS	7	28	21	29	15	1	35	45	913
2018	FS-01	9	31	20	26	11	2	41	38	54
2018	FS-02	5	29	16	33	15	2	35	49	321
2018	FS-03	8	26	24	28	14	1	34	42	415
2018	FS-04	5	28	24	27	16	0	33	43	111
2017	FS	7	29	24	24	14	2	37	39	1091
2017	FS-01	10	23	20	26	17	4	35	45	66
2017	FS-02	8	28	23	25	15	1	36	40	413
2017	FS-03	6	33	23	22	13	2	40	36	461
2017	FS-04	5	26	30	27	11	0	32	38	129
2014	FS	7	32	24	26	10	2	39	37	935
2014	FS-01	7	56	17	14	3	3	65	18	28
2014	FS-02	5	30	24	30	9	2	36	40	357
2014	FS-03	7	30	23	26	12	1	38	39	383
2014	FS-04	8	35	26	22	9	1	43	31	140
2011	FS	7	34	23	25	10	1	42	36	1070
2011	FS-01	15	46	18	17	3	1	62	20	73
2011	FS-02	6	32	23	27	11	2	38	38	399
2011	FS-03	6	34	23	27	9	1	40	36	416
2011	FS-04	6	37	22	22	12	1	44	34	162
2008	FS	7	39	22	22	10	1	46	32	872
2008	FS-01	9	44	21	16	5	3	55	23	93
2008	FS-02	7	39	23	19	11	1	46	31	304
2008	FS-03	5	37	22	25	9	1	43	34	352
2008	FS-04	6	43	18	23	10	0	49	33	91

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FS	30	31	21	9	3	6	0	65	13	1048
2019	FS-01	36	27	14	13	5	2	1	66	19	81
2019	FS-02	29	30	21	8	3	8	0	65	12	365
2019	FS-03	29	32	21	9	3	5	0	65	12	457
2019	FS-04	28	28	25	9	2	8	0	61	11	125

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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FS	14	47	21	14	5	0	61	18	1047
2019	FS-01	22	42	20	11	5	0	64	16	81
2019	FS-02	13	49	20	12	5	1	63	17	365
2019	FS-03	13	47	21	15	5	0	59	20	456
2019	FS-04	14	46	20	15	4	1	61	19	125
2018	FS	12	46	22	15	5	0	58	20	912
2018	FS-01	19	51	19	9	2	0	70	11	53
2018	FS-02	12	48	21	13	5	0	60	19	324
2018	FS-03	10	46	21	17	5	0	57	22	413
2018	FS-04	8	44	28	18	2	1	53	19	109
2017	FS	13	47	19	15	5	0	60	21	1090
2017	FS-01	10	53	18	12	6	2	64	18	66
2017	FS-02	15	46	19	14	5	0	61	19	413
2017	FS-03	12	47	20	15	6	0	59	21	461
2017	FS-04	9	50	18	20	4	0	59	23	128
2014	FS	14	46	19	15	5	1	61	20	936
2014	FS-01	20	55	17	7	0	0	76	7	28
2014	FS-02	15	45	21	12	6	1	61	18	358
2014	FS-03	14	45	18	17	5	1	59	22	383
2014	FS-04	11	49	16	18	4	1	61	23	140
2011	FS	15	43	15	19	7	0	59	26	1070
2011	FS-01	29	50	9	4	5	3	80	10	73
2011	FS-02	16	44	15	18	7	1	60	24	399
2011	FS-03	14	41	16	22	7	0	55	29	418
2011	FS-04	12	44	14	19	11	0	56	30	161

Question 40. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FS	4	26	26	29	13	0	31	43	1041
2019	FS-01	7	24	27	31	9	1	32	40	81
2019	FS-02	4	27	24	31	14	1	31	45	367
2019	FS-03	3	25	29	28	14	0	28	42	448
2019	FS-04	3	33	21	32	11	0	36	43	125

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FS	33	42	11	9	4	1	1	76	12	1046
2019	FS-01	28	43	6	10	6	2	4	76	17	81
2019	FS-02	28	44	12	9	5	1	1	72	15	364
2019	FS-03	36	40	11	8	3	1	1	77	11	456
2019	FS-04	40	43	8	7	1	0	0	84	8	125
2018	FS	36	43	9	7	4	1	0	80	11	917
2018	FS-01	31	46	6	9	6	2	0	79	15	54
2018	FS-02	32	45	10	8	4	2	0	78	12	325
2018	FS-03	39	41	8	7	4	0	0	81	11	415
2018	FS-04	38	46	8	6	1	0	0	84	7	110
2017	FS	40	42	7	6	3	1	0	83	10	1090
2017	FS-01	31	37	8	14	9	1	0	69	23	66
2017	FS-02	38	40	10	8	2	2	0	80	10	413
2017	FS-03	42	45	5	5	3	0	0	87	8	460
2017	FS-04	45	45	6	1	2	0	1	91	3	129
2014	FS	47	38	7	6	1	1	0	86	7	936
2014	FS-01	34	45	14	8	0	0	0	78	8	28
2014	FS-02	41	41	7	7	2	1	1	83	9	358
2014	FS-03	51	36	8	4	1	0	0	87	5	383
2014	FS-04	55	35	3	5	0	1	0	92	5	140
2011	FS	42	38	8	6	3	2	1	82	9	1070
2011	FS-01	37	37	8	10	6	3	0	76	16	73
2011	FS-02	37	41	8	6	4	2	1	81	11	398
2011	FS-03	48	35	7	5	3	1	0	84	8	418
2011	FS-04	46	41	7	3	1	1	1	89	4	162
2008	FS	33	41	12	9	3	2	1	76	12	874
2008	FS-01	33	34	13	15	2	3	0	69	18	94
2008	FS-02	31	43	11	9	3	3	1	77	12	305
2008	FS-03	35	39	12	8	4	2	1	75	12	352
2008	FS-04	34	45	11	8	2	0	0	79	10	91

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FS	25	42	19	9	4	0	67	13	1041
2019	FS-01	34	38	16	10	1	0	72	11	81
2019	FS-02	21	42	21	9	6	0	64	15	362
2019	FS-03	26	43	18	9	4	0	69	13	453
2019	FS-04	31	38	20	7	3	1	69	11	125
2018	FS	25	42	18	10	4	0	67	15	912
2018	FS-01	31	50	11	6	0	2	83	6	54
2018	FS-02	24	40	18	12	6	0	64	17	325
2018	FS-03	23	45	18	10	4	0	68	14	410
2018	FS-04	28	38	22	9	2	1	67	11	110

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FS	9	21	19	21	19	9	2	34	44	1045
2019	FS-01	11	16	10	27	19	15	3	33	55	81
2019	FS-02	9	18	18	19	22	12	2	31	48	365
2019	FS-03	8	23	21	22	17	7	1	34	43	455
2019	FS-04	11	24	23	20	13	6	2	39	36	125
2018	FS	9	21	18	22	21	8	1	33	47	911
2018	FS-01	13	18	18	20	22	7	0	34	46	54
2018	FS-02	7	19	17	22	22	12	2	30	51	323
2018	FS-03	10	23	17	22	20	7	1	36	46	412
2018	FS-04	12	20	21	25	18	2	2	34	44	109
2017	FS	9	23	15	19	22	10	2	37	46	1089
2017	FS-01	10	10	14	12	32	20	3	26	56	66
2017	FS-02	9	21	16	18	23	11	2	35	47	412
2017	FS-03	10	23	15	22	20	9	2	36	47	460
2017	FS-04	10	32	18	14	17	6	2	46	35	129
2014	FS	10	22	19	21	16	10	2	36	42	935
2014	FS-01	7	34	14	14	14	18	0	49	34	28
2014	FS-02	7	18	23	24	17	10	2	28	46	358
2014	FS-03	12	22	17	20	18	9	2	38	43	382
2014	FS-04	15	28	18	19	9	9	2	47	32	140
2011	FS	9	20	15	20	17	14	4	36	46	1072
2011	FS-01	14	15	18	16	10	22	6	40	35	72
2011	FS-02	6	21	14	21	18	17	4	34	49	400
2011	FS-03	11	19	15	20	19	12	4	35	47	418
2011	FS-04	9	22	19	20	13	12	5	38	40	162

Question 44. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FS	4	20	18	27	31	0	0	24	58	1045
2019	FS-01	10	34	20	17	19	0	0	44	36	81
2019	FS-02	5	19	16	24	34	1	0	25	59	366
2019	FS-03	3	19	19	29	29	0	0	22	59	454
2019	FS-04	4	17	14	31	32	1	1	21	65	125
2018	FS	4	19	14	24	37	1	0	23	62	914
2018	FS-01	9	31	11	26	21	2	0	41	47	54
2018	FS-02	4	17	15	26	37	1	0	22	64	323
2018	FS-03	3	20	14	24	37	1	0	24	62	414
2018	FS-04	5	14	15	20	46	1	0	18	66	110
2017	FS	7	23	16	22	31	1	0	31	53	1092
2017	FS-01	9	23	19	16	26	6	0	35	45	66
2017	FS-02	7	21	14	22	34	1	0	29	57	414
2017	FS-03	7	24	16	23	29	0	0	31	53	461
2017	FS-04	6	26	22	18	27	0	0	32	46	129
2014	FS	7	31	18	22	20	1	0	38	43	936
2014	FS-01	17	44	18	14	7	0	0	61	21	28
2014	FS-02	9	33	18	21	18	1	0	42	39	358
2014	FS-03	6	28	18	23	25	0	1	34	48	383
2014	FS-04	6	30	18	28	17	0	0	37	45	140
2011	FS	9	36	19	19	16	1	0	46	35	1070
2011	FS-01	19	43	23	8	3	3	1	65	12	72
2011	FS-02	11	36	18	18	15	1	0	48	34	399
2011	FS-03	6	37	19	21	16	1	0	43	38	417
2011	FS-04	9	31	18	20	22	0	0	40	43	162
2008	FS	10	33	18	21	17	1	0	43	39	871
2008	FS-01	27	51	13	3	4	2	0	79	8	93
2008	FS-02	10	31	18	23	16	1	0	42	40	304
2008	FS-03	6	31	17	26	20	0	0	37	46	351
2008	FS-04	5	31	22	21	21	0	0	36	42	91

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FS	7	20	14	25	33	1	1	27	59	1049
2019	FS-01	17	28	18	11	23	2	0	46	35	81
2019	FS-02	5	18	14	23	38	1	0	24	62	367
2019	FS-03	6	22	13	28	30	0	0	28	59	456
2019	FS-04	6	15	15	28	35	0	2	21	64	125
2018	FS	6	14	10	23	45	0	1	21	69	917
2018	FS-01	17	31	11	11	28	2	0	49	40	54
2018	FS-02	6	12	10	22	49	0	0	18	72	325
2018	FS-03	5	13	10	25	45	1	1	19	71	416
2018	FS-04	8	13	7	26	44	0	2	21	71	109
2017	FS	6	18	9	19	46	1	1	25	66	1089
2017	FS-01	8	15	8	28	33	5	2	25	66	66
2017	FS-02	6	16	9	15	52	1	0	22	68	413
2017	FS-03	7	19	9	18	45	1	1	27	64	459
2017	FS-04	4	20	10	25	41	0	1	24	66	129
2014	FS	9	25	14	22	28	1	1	35	51	936
2014	FS-01	20	27	7	25	18	3	0	49	44	28
2014	FS-02	8	24	15	22	29	1	1	33	52	358
2014	FS-03	8	24	14	21	30	1	1	33	52	383
2014	FS-04	13	29	11	24	23	1	0	42	47	140
2011	FS	15	28	12	20	23	1	1	43	44	1071
2011	FS-01	29	34	15	12	3	7	0	67	16	73
2011	FS-02	16	27	11	22	24	1	0	43	46	399
2011	FS-03	12	29	13	21	24	1	1	41	46	417
2011	FS-04	14	25	11	20	28	0	2	40	49	162
2008	FS	16	39	12	17	16	1	1	55	33	873
2008	FS-01	34	44	10	7	5	0	0	78	12	93
2008	FS-02	16	40	13	17	12	1	1	57	30	304
2008	FS-03	11	35	12	19	21	0	2	47	41	353
2008	FS-04	14	42	10	16	15	3	0	58	32	91

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FS	31	27	21	10	8	1	3	60	19	1045
2019	FS-01	27	34	18	5	10	0	6	66	16	81
2019	FS-02	31	25	23	9	8	2	3	59	18	365
2019	FS-03	29	26	20	11	10	1	2	58	22	455
2019	FS-04	36	29	19	10	2	0	3	67	13	124

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FS	54	11	10	6	6	2	12	75	13	1040
2019	FS-01	53	12	10	7	4	1	12	76	13	81
2019	FS-02	49	12	10	7	8	2	13	71	17	361
2019	FS-03	54	11	11	5	5	2	13	76	11	454
2019	FS-04	65	10	6	4	6	0	10	82	11	124

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FS	34	28	22	9	4	1	2	64	13	1042
2019	FS-01	36	21	21	11	6	0	5	59	18	81
2019	FS-02	28	31	24	10	4	1	2	61	14	363
2019	FS-03	34	27	23	8	4	2	2	64	12	455
2019	FS-04	48	29	12	7	3	1	0	77	10	124

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FS	28	22	23	14	8	1	4	53	23	1041
2019	FS-01	32	18	19	13	11	0	6	54	26	80
2019	FS-02	21	21	24	17	11	1	5	45	30	365
2019	FS-03	31	21	25	13	6	2	3	55	20	453
2019	FS-04	33	32	17	8	6	2	2	68	14	123

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FS	45	14	13	8	6	2	12	69	17	1040
2019	FS-01	45	11	12	6	8	1	17	68	17	81
2019	FS-02	45	13	13	9	5	2	13	68	17	364
2019	FS-03	41	17	13	9	6	2	12	67	18	452
2019	FS-04	56	12	11	5	5	2	8	77	11	123

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FS	83	6	3	1	1	2	5	96	2	1041
2019	FS-01	75	7	4	1	1	1	10	93	3	81
2019	FS-02	83	5	3	1	1	1	5	94	3	364
2019	FS-03	82	7	2	0	1	2	5	97	1	454
2019	FS-04	90	2	2	0	0	2	4	98	0	122

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FS	71	10	7	3	2	3	4	87	6	1040
2019	FS-01	69	11	7	2	0	1	9	89	3	81
2019	FS-02	72	9	6	2	4	2	4	87	6	362
2019	FS-03	70	10	8	4	2	3	4	85	6	453
2019	FS-04	74	10	2	2	1	8	2	95	4	124

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FS	76	6	3	1	1	2	11	94	3	1033
2019	FS-01	71	1	6	1	2	0	18	88	5	79
2019	FS-02	75	8	3	2	1	1	9	93	4	361
2019	FS-03	77	5	3	2	0	2	12	94	2	449
2019	FS-04	81	4	1	0	0	2	12	99	0	124

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FS	9	47	22	16	4	1	57	21	1046
2019	FS-01	9	44	26	16	4	1	54	20	81
2019	FS-02	8	45	21	18	6	1	54	24	366
2019	FS-03	9	47	23	15	4	1	57	20	454
2019	FS-04	13	51	22	12	1	1	64	13	125
2018	FS	8	31	33	18	7	2	41	26	916
2018	FS-01	15	41	22	17	2	4	58	19	54
2018	FS-02	7	25	37	19	9	2	33	28	325
2018	FS-03	8	34	31	19	6	1	42	26	414
2018	FS-04	11	36	31	16	5	1	48	21	110
2017	FS	9	34	27	20	7	3	44	28	1090
2017	FS-01	8	25	27	24	11	5	35	37	66
2017	FS-02	8	32	28	20	8	4	42	29	413
2017	FS-03	8	36	27	21	7	2	45	28	460
2017	FS-04	13	41	27	17	3	0	53	20	129

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FS	17	44	19	14	5	1	0	61	20	1045
2019	FS-01	29	38	20	10	4	0	0	66	14	81
2019	FS-02	15	46	18	14	6	1	0	62	20	366
2019	FS-03	16	44	20	14	6	1	0	60	20	454
2019	FS-04	16	46	18	17	1	2	0	63	18	125
2018	FS	23	41	19	11	4	1	0	64	16	916
2018	FS-01	38	36	19	6	2	0	0	73	8	53
2018	FS-02	20	42	18	12	7	1	0	62	19	324
2018	FS-03	23	42	19	11	4	1	0	66	15	414
2018	FS-04	21	41	22	14	1	0	0	62	15	112
2017	FS	21	47	16	12	4	1	0	68	16	1091
2017	FS-01	24	36	18	11	8	3	0	62	19	66
2017	FS-02	22	49	12	12	5	1	0	72	16	413
2017	FS-03	20	46	18	12	3	1	0	67	15	461
2017	FS-04	17	47	21	13	2	0	0	64	15	129
2014	FS	29	42	16	10	3	1	0	72	13	936
2014	FS-01	44	49	3	3	0	0	0	93	3	28
2014	FS-02	29	39	18	10	3	1	0	69	13	358
2014	FS-03	27	41	15	11	3	2	0	70	15	383
2014	FS-04	31	45	14	8	1	0	0	77	9	140
2011	FS	24	41	18	11	4	1	0	66	16	1071
2011	FS-01	41	36	14	10	0	0	0	77	10	73
2011	FS-02	24	40	17	12	5	2	0	65	17	399
2011	FS-03	22	42	19	11	4	1	0	65	16	417
2011	FS-04	25	45	15	11	2	1	1	71	14	162

Question 49. My department or agency implements activities and practices that support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FS	26	45	16	7	4	2	0	73	11	1045
2019	FS-01	33	37	12	12	2	1	1	72	15	81
2019	FS-02	22	46	17	7	4	4	0	71	11	364
2019	FS-03	28	44	16	6	4	2	0	74	10	455
2019	FS-04	27	47	17	6	1	3	0	76	7	125
2018	FS	28	42	16	8	3	4	0	73	11	918
2018	FS-01	38	34	13	6	6	4	0	74	12	53
2018	FS-02	23	43	16	9	5	4	0	69	14	325
2018	FS-03	31	41	14	7	2	4	0	76	9	415
2018	FS-04	23	47	18	8	1	3	0	72	9	112
2017	FS	29	42	16	5	3	4	0	74	9	1089
2017	FS-01	24	35	11	15	5	8	2	66	22	66
2017	FS-02	29	41	15	7	5	4	0	72	12	413
2017	FS-03	30	44	16	4	3	3	0	77	7	460
2017	FS-04	29	45	22	2	1	1	1	75	3	128
2014	FS	39	38	12	4	1	5	0	81	6	936
2014	FS-01	44	42	11	0	0	4	0	89	0	28
2014	FS-02	41	34	11	5	1	8	0	82	6	358
2014	FS-03	36	43	12	4	1	4	0	82	6	383
2014	FS-04	44	31	18	3	1	4	0	78	4	140

Question 50. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FS	25	42	17	11	5	67	16	1045
2019	FS-01	33	40	14	10	3	73	13	79
2019	FS-02	24	40	17	13	6	64	19	365
2019	FS-03	24	44	16	10	6	68	16	456
2019	FS-04	29	41	18	9	3	70	12	125
2018	FS	24	43	17	11	6	66	17	914
2018	FS-01	36	40	10	6	8	77	14	52
2018	FS-02	22	43	18	10	7	65	17	324
2018	FS-03	24	44	17	11	4	68	15	413
2018	FS-04	20	40	18	17	5	60	22	112
2017	FS	23	42	14	13	7	65	21	1092
2017	FS-01	24	30	9	24	13	54	37	66
2017	FS-02	24	41	13	14	8	65	22	414
2017	FS-03	22	46	15	11	7	67	18	461
2017	FS-04	25	41	18	11	5	66	16	129
2014	FS	29	45	13	8	4	75	12	934
2014	FS-01	44	42	4	10	0	86	10	28
2014	FS-02	32	43	14	6	4	75	10	356
2014	FS-03	24	45	16	10	4	69	15	383
2014	FS-04	35	47	6	8	4	82	12	140
2011	FS	30	43	14	9	4	73	13	1068
2011	FS-01	45	39	11	5	0	84	5	73
2011	FS-02	29	46	14	7	5	74	12	399
2011	FS-03	30	39	15	11	4	70	15	415
2011	FS-04	27	44	17	9	3	72	12	162
2008	FS	24	43	15	13	5	67	18	874
2008	FS-01	32	53	9	4	1	85	5	94
2008	FS-02	24	44	14	14	4	68	18	304
2008	FS-03	21	42	17	13	6	63	20	353
2008	FS-04	26	39	14	14	7	65	21	91

Question 51. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FS	17	38	21	16	8	0	0	55	23	1047
2019	FS-01	26	30	20	18	6	0	0	56	24	81
2019	FS-02	16	36	20	19	9	1	1	52	28	365
2019	FS-03	16	39	24	14	7	0	0	55	22	456
2019	FS-04	20	43	20	11	7	0	0	63	17	125
2018	FS	17	33	24	16	9	0	0	51	25	913
2018	FS-01	31	35	11	16	6	2	0	67	22	52
2018	FS-02	15	35	24	18	9	0	0	50	26	323
2018	FS-03	17	33	27	14	9	0	0	50	23	415
2018	FS-04	18	33	20	20	9	0	0	51	29	110
2017	FS	18	34	24	16	8	0	0	52	24	1090
2017	FS-01	16	33	22	15	13	1	0	49	29	66
2017	FS-02	17	35	23	16	9	0	0	52	25	412
2017	FS-03	19	34	25	14	8	0	0	53	22	461
2017	FS-04	20	34	23	16	5	1	0	55	22	129
2014	FS	18	46	18	14	5	0	0	64	18	934
2014	FS-01	41	42	18	0	0	0	0	82	0	28
2014	FS-02	20	45	19	10	6	0	0	65	16	358
2014	FS-03	15	46	17	17	4	0	0	61	22	383
2014	FS-04	20	45	14	17	3	1	0	66	20	139
2011	FS	24	41	17	11	6	0	0	65	18	1071
2011	FS-01	31	40	14	11	3	1	0	72	14	73
2011	FS-02	27	40	17	10	6	0	0	67	15	400
2011	FS-03	21	42	16	14	7	0	0	63	21	417
2011	FS-04	20	45	21	10	4	0	0	65	14	161

Question 52. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FS	15	40	21	16	8	0	0	55	24	1039
2019	FS-01	29	29	20	15	6	0	0	58	22	80
2019	FS-02	13	40	19	19	9	0	0	53	28	362
2019	FS-03	14	41	23	15	8	0	0	55	22	454
2019	FS-04	16	43	21	13	6	0	1	60	19	123
2018	FS	16	37	22	17	9	0	0	53	26	911
2018	FS-01	26	41	9	15	8	0	0	68	23	53
2018	FS-02	14	36	23	17	9	0	0	51	26	324
2018	FS-03	15	38	23	15	9	0	0	53	24	410
2018	FS-04	16	35	19	23	7	0	0	51	30	111
2017	FS	16	40	18	16	9	0	0	56	26	1089
2017	FS-01	19	28	23	15	15	0	0	48	30	66
2017	FS-02	15	41	16	18	11	0	0	56	29	412
2017	FS-03	17	40	21	14	8	0	0	57	22	460
2017	FS-04	18	41	17	17	6	0	0	60	23	129
2014	FS	18	45	17	14	6	0	0	63	19	935
2014	FS-01	37	45	11	7	0	0	0	82	7	28
2014	FS-02	17	45	18	13	6	0	0	62	19	358
2014	FS-03	15	45	17	17	5	0	0	60	22	383
2014	FS-04	21	47	17	11	4	0	0	68	15	139
2011	FS	21	43	17	12	7	0	0	64	19	1071
2011	FS-01	30	44	15	5	4	1	0	75	10	73
2011	FS-02	24	43	16	10	7	0	0	67	17	400
2011	FS-03	19	41	17	16	7	0	0	60	23	417
2011	FS-04	17	46	23	9	5	0	0	62	14	162
2008	FS	20	43	18	13	6	0	0	63	19	875
2008	FS-01	30	55	8	7	0	0	0	85	7	94
2008	FS-02	21	41	23	10	5	0	0	63	15	305
2008	FS-03	15	44	17	16	8	0	0	59	24	353
2008	FS-04	23	38	18	17	5	0	0	60	22	91

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FS	31	33	17	10	5	3	1	67	16	1048
2019	FS-01	35	34	14	11	5	0	1	70	16	81
2019	FS-02	30	36	14	9	7	3	1	69	17	366
2019	FS-03	31	30	19	10	5	3	1	64	16	456
2019	FS-04	33	36	17	10	2	2	0	71	12	125
2018	FS	29	31	19	10	7	3	1	62	18	915
2018	FS-01	24	34	21	4	8	9	0	64	13	53
2018	FS-02	29	30	18	12	7	2	1	61	21	324
2018	FS-03	27	33	20	9	8	3	1	62	17	414
2018	FS-04	36	30	17	7	7	1	1	68	15	111
2017	FS	28	34	17	9	7	4	1	65	17	1089
2017	FS-01	22	29	15	9	13	11	0	57	25	66
2017	FS-02	27	35	16	9	9	3	1	65	19	413
2017	FS-03	28	36	18	8	6	4	2	67	14	459
2017	FS-04	34	29	18	11	4	2	1	65	16	129
2014	FS	32	32	18	9	5	3	1	67	14	933
2014	FS-01	58	28	11	3	0	0	0	86	3	28
2014	FS-02	31	33	18	8	6	4	1	67	15	358
2014	FS-03	31	33	18	10	5	3	1	67	15	381
2014	FS-04	38	31	16	8	4	2	1	71	12	139
2011	FS	40	27	13	10	6	2	1	69	17	1071
2011	FS-01	42	25	14	11	4	3	1	70	16	73
2011	FS-02	42	26	13	9	7	2	1	70	16	400
2011	FS-03	36	26	14	12	7	3	2	66	20	417
2011	FS-04	43	32	12	10	2	0	1	76	12	162
2008	FS	33	30	17	9	6	4	1	66	16	873
2008	FS-01	36	41	12	3	5	3	0	79	9	93
2008	FS-02	37	26	18	10	5	4	1	65	15	305
2008	FS-03	30	31	16	11	6	4	2	65	18	352
2008	FS-04	31	29	22	8	6	4	1	63	14	91

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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2019	FS	35	44	21	1050
2019	FS-01	20	57	23	81
2019	FS-02	31	46	23	367
2019	FS-03	36	43	21	457
2019	FS-04	49	38	13	125
2018	FS	34	44	22	918
2018	FS-01	32	50	19	54
2018	FS-02	30	49	21	325
2018	FS-03	35	42	23	415
2018	FS-04	48	35	17	111
2017	FS	28	50	22	1092
2017	FS-01	13	55	32	66
2017	FS-02	25	51	25	414
2017	FS-03	32	50	19	461
2017	FS-04	33	47	20	129
2014	FS	31	46	23	936
2014	FS-01	31	44	25	28
2014	FS-02	25	49	25	358
2014	FS-03	33	44	23	383
2014	FS-04	39	44	18	140
2011	FS	30	51	19	1073
2011	FS-01	15	62	23	73
2011	FS-02	27	54	19	400
2011	FS-03	35	46	19	418
2011	FS-04	35	50	15	162

Question 55. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2019	FS	10	61	9	8	2	10	362
2019	FS-01	6	32	25	12	19	6	16
2019	FS-02	4	66	11	7	2	9	114
2019	FS-03	13	58	7	9	0	13	164
2019	FS-04	13	66	5	8	0	8	61
2018	FS	7	63	13	8	2	7	309
2018	FS-01	6	47	18	18	0	12	17
2018	FS-02	0	70	8	14	3	5	95
2018	FS-03	8	61	14	5	2	10	142
2018	FS-04	17	59	14	6	0	4	52
2017	FS	10	49	15	13	3	10	306
2017	FS-02	7	45	16	10	5	16	101
2017	FS-03	9	53	14	13	1	9	147
2017	FS-04	13	49	16	20	0	2	43
2014	FS	7	64	10	13	9999	7	283
2014	FS-02	1	64	4	25	9999	5	90
2014	FS-03	9	64	14	5	9999	7	126
2014	FS-04	9	65	12	11	9999	4	53
2011	FS	12	61	9	13	9999	5	325
2011	FS-01	9	44	0	18	9999	29	11
2011	FS-02	4	69	6	16	9999	5	108
2011	FS-03	12	61	13	11	9999	3	145
2011	FS-04	26	51	7	12	9999	4	57

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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FS	31	55	6	6	1	0	87	8	1047
2019	FS-01	23	49	10	15	3	0	72	18	81
2019	FS-02	24	58	6	8	3	1	83	11	366
2019	FS-03	37	53	6	4	0	0	89	5	455
2019	FS-04	34	60	2	3	1	0	94	4	125

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FS	47	32	10	6	1	3	1	83	7	1046
2019	FS-01	42	26	12	13	0	8	0	73	14	81
2019	FS-02	49	32	10	4	1	2	1	84	5	364
2019	FS-03	46	33	10	6	1	4	1	83	7	456
2019	FS-04	48	36	6	5	1	2	2	88	6	125

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FS	12	88	1045
2019	FS-01	14	86	81
2019	FS-02	13	87	364
2019	FS-03	12	88	455
2019	FS-04	9	91	125
2018	FS	12	88	920
2018	FS-01	13	87	53
2018	FS-02	14	86	326
2018	FS-03	10	90	416
2018	FS-04	13	87	112

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FS	32	68	129
2019	FS-02	30	70	49
2019	FS-03	40	60	53
2018	FS	41	59	112
2018	FS-02	35	65	47
2018	FS-03	41	59	42

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FS	75	25	129
2019	FS-02	79	21	49
2019	FS-03	65	35	53
2018	FS	67	33	112
2018	FS-02	76	24	47
2018	FS-03	64	36	42

Question 59c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FS	10	90	129
2019	FS-02	0	100	49
2019	FS-03	21	79	53
2018	FS	8	92	112

Question 59e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FS	7	93	129
2019	FS-03	13	87	53

Question 59f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FS	5	95	129
2019	FS-01	0	100	11
2019	FS-04	0	100	11
2018	FS	8	92	112
2018	FS-03	12	88	42
2018	FS-04	0	100	15

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FS	40	60	126
2019	FS-02	36	64	49
2019	FS-03	51	49	53
2018	FS	44	56	112
2018	FS-02	42	58	47
2018	FS-03	41	59	42

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FS	43	57	126
2019	FS-01	46	54	11
2019	FS-02	45	55	49
2019	FS-03	39	61	53
2019	FS-04	44	56	11
2018	FS	41	59	112
2018	FS-02	47	53	47
2018	FS-03	38	62	42

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FS	50	50	126
2019	FS-02	51	49	49
2019	FS-03	55	45	53
2018	FS	46	54	112
2018	FS-02	48	52	47
2018	FS-03	45	55	42

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FS	40	60	126
2019	FS-02	47	53	49
2019	FS-03	32	68	53
2018	FS	46	54	112
2018	FS-02	45	55	47
2018	FS-03	50	50	42

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FS	37	63	126
2019	FS-02	39	61	49
2019	FS-03	40	60	53
2018	FS	30	70	112
2018	FS-02	36	64	47
2018	FS-03	29	71	42

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FS	48	52	126
2019	FS-02	61	39	49
2019	FS-03	34	66	53
2018	FS	61	39	112
2018	FS-02	49	51	47
2018	FS-03	69	31	42

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FS	32	68	126
2019	FS-02	32	68	49
2019	FS-03	30	70	53
2018	FS	36	64	112
2018	FS-02	36	64	47
2018	FS-03	38	62	42

Question 60i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FS	11	89	126
2019	FS-01	0	100	11
2019	FS-02	18	82	49
2019	FS-03	9	91	53
2019	FS-04	0	100	11
2018	FS	12	88	112
2018	FS-02	11	89	47
2018	FS-03	17	83	42

Question 60j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FS	13	87	126
2019	FS-02	10	90	49
2019	FS-03	17	83	53
2018	FS	17	83	112
2018	FS-02	22	78	47
2018	FS-03	19	81	42

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FS	53	47	126
2019	FS-02	49	51	49
2019	FS-03	55	45	53
2018	FS	49	51	112
2018	FS-02	43	57	47
2018	FS-03	57	43	42

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FS	33	67	126
2019	FS-02	29	71	49
2019	FS-03	42	58	53
2018	FS	34	66	112
2018	FS-02	37	63	47
2018	FS-03	31	69	42

Question 60m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FS	14	86	126
2019	FS-03	23	77	53
2019	FS-04	0	100	11
2018	FS	14	86	112
2018	FS-02	13	87	47
2018	FS-03	17	83	42

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FS	52	48	126
2019	FS-01	55	45	11
2019	FS-02	57	43	49
2019	FS-03	47	53	53
2019	FS-04	47	53	11
2018	FS	55	45	112
2018	FS-02	53	47	47
2018	FS-03	52	48	42

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FS	29	71	126
2019	FS-02	27	73	49
2019	FS-03	32	68	53
2018	FS	26	74	112
2018	FS-02	15	85	47
2018	FS-03	31	69	42

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FS	20	80	126
2019	FS-02	23	77	49
2019	FS-03	19	81	53
2018	FS	19	81	112
2018	FS-02	19	81	47
2018	FS-03	14	86	42

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FS	16	84	126
2019	FS-02	22	78	49
2019	FS-03	11	89	53
2018	FS	10	90	112
2018	FS-02	11	89	47

Question 61e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FS	17	83	126
2019	FS-02	18	82	49
2019	FS-03	17	83	53
2018	FS	11	89	112
2018	FS-03	14	86	42
2018	FS-04	0	100	15

Question 61g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FS	8	92	126
2019	FS-03	11	89	53
2019	FS-04	0	100	11
2018	FS	12	88	112
2018	FS-02	15	85	47
2018	FS-03	14	86	42

Question 61h. What action(s) did you take to address the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FS	15	85	126
2019	FS-02	14	86	49
2019	FS-03	15	85	53
2018	FS	14	86	112
2018	FS-03	14	86	42
2018	FS-04	33	67	15

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FS	26	74	126
2019	FS-02	22	78	49
2019	FS-03	27	73	53
2018	FS	27	73	112
2018	FS-02	25	75	47
2018	FS-03	36	64	42

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FS	19	81	1046
2019	FS-01	14	86	81
2019	FS-02	22	78	367
2019	FS-03	20	80	456
2019	FS-04	13	87	124

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FS	7	17	21	14	11	27	3	35	35	1046
2019	FS-01	6	11	22	11	6	39	4	30	31	80
2019	FS-02	6	13	20	12	15	31	4	29	41	367
2019	FS-03	8	21	21	15	9	22	3	38	33	455
2019	FS-04	6	21	19	16	5	28	5	41	32	124
2018	FS	6	15	20	15	11	27	6	32	38	914
2018	FS-01	6	13	22	9	7	37	6	32	29	54
2018	FS-02	5	13	17	15	13	32	6	28	44	324
2018	FS-03	7	17	22	14	10	23	6	35	35	411
2018	FS-04	4	17	23	17	9	25	4	30	37	112
2017	FS	7	18	18	11	11	27	7	38	34	1090
2017	FS-01	5	14	6	15	9	42	9	39	49	66
2017	FS-02	6	15	17	13	12	29	9	33	40	413
2017	FS-03	8	21	19	11	12	24	5	41	32	461
2017	FS-04	7	22	23	8	7	24	8	42	23	129
2014	FS	8	18	19	9	9	29	8	41	28	936
2014	FS-01	14	20	7	18	7	28	7	52	38	28
2014	FS-02	6	13	15	8	8	37	12	37	33	358
2014	FS-03	9	18	21	10	10	26	6	39	29	383
2014	FS-04	10	27	23	6	6	22	6	51	17	140

Question 65. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FS	14	33	22	13	8	9	1	52	23	1050
2019	FS-01	15	29	31	8	5	12	0	50	14	81
2019	FS-02	11	31	22	12	12	12	1	48	27	367
2019	FS-03	15	36	22	13	7	6	1	55	22	457
2019	FS-04	17	32	20	16	3	12	0	55	22	125
2018	FS	14	29	23	13	9	11	1	49	25	914
2018	FS-01	18	30	20	9	9	13	0	55	21	54
2018	FS-02	9	27	21	15	11	16	2	44	31	325
2018	FS-03	17	31	24	12	8	8	0	52	22	412
2018	FS-04	17	26	26	14	8	7	1	47	25	111
2017	FS	15	30	21	12	9	12	1	52	24	1090
2017	FS-01	6	23	13	17	10	27	3	43	38	65
2017	FS-02	13	27	21	14	10	13	2	47	28	413
2017	FS-03	18	32	21	11	9	9	0	55	22	461
2017	FS-04	14	41	23	8	6	7	1	59	15	129
2014	FS	15	31	21	10	7	16	2	55	20	936
2014	FS-01	27	34	10	18	7	3	0	63	26	28
2014	FS-02	12	30	20	9	6	21	3	55	20	358
2014	FS-03	16	29	23	10	7	14	1	53	20	383
2014	FS-04	17	37	20	6	7	12	1	62	15	140
2011	FS	23	39	18	7	5	8	0	68	12	1069
2011	FS-01	40	31	11	3	3	12	0	81	7	73
2011	FS-02	21	39	19	8	4	10	1	66	13	399
2011	FS-03	24	40	18	7	5	7	0	68	13	417
2011	FS-04	22	43	20	5	5	6	0	68	10	161

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FS	11	89	1046
2019	FS-01	10	90	81
2019	FS-02	12	88	365
2019	FS-03	11	89	456
2019	FS-04	6	94	125
2018	FS	11	89	914
2018	FS-01	15	85	54
2018	FS-02	11	89	325
2018	FS-03	10	90	413
2018	FS-04	8	92	110

Question 67a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FS	30	70	111
2019	FS-02	29	71	44
2019	FS-03	36	64	48
2018	FS	31	69	96
2018	FS-02	31	69	35
2018	FS-03	31	69	42

Question 67b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FS	74	26	111
2019	FS-02	70	30	44
2019	FS-03	69	31	48
2018	FS	76	24	96
2018	FS-02	74	26	35
2018	FS-03	74	26	42

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2019	FS	100	111
2019	FS-02	100	44
2019	FS-03	100	48
2018	FS	100	96
2018	FS-02	100	35
2018	FS-03	100	42

Question 67e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FS	10	90	111
2019	FS-03	17	83	48
2018	FS	9	91	96
2018	FS-02	14	86	35

Question 67f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FS	8	92	111
2018	FS	9	91	96
2018	FS-03	12	88	42

Question 67g. From whom did you experience discrimination on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FS	11	89	111
2019	FS-02	11	89	44
2019	FS-03	13	87	48
2018	FS	16	84	96
2018	FS-03	21	79	42

Question 68a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FS	16	84	111
2019	FS-02	16	84	44
2019	FS-03	19	81	48
2018	FS	16	84	96
2018	FS-03	21	79	42

Question 68b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FS	16	84	111
2019	FS-02	16	84	44
2019	FS-03	19	81	48
2018	FS	24	76	96
2018	FS-02	17	83	35
2018	FS-03	33	67	42

Question 68c. Please indicate the type of discrimination you experienced. Colour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FS	7	93	111
2018	FS	8	92	96
2018	FS-02	0	100	35
2018	FS-03	17	83	42

Question 68e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FS	25	75	111
2019	FS-02	25	75	44
2019	FS-03	21	79	48
2018	FS	28	72	96
2018	FS-02	23	77	35
2018	FS-03	33	67	42

Question 68f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FS	44	56	111
2019	FS-02	25	75	44
2019	FS-03	60	40	48
2018	FS	42	58	96
2018	FS-02	32	68	35
2018	FS-03	50	50	42

Question 68g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FS	4	96	111
2018	FS	5	95	96

Question 68i. Please indicate the type of discrimination you experienced. Marital status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FS	17	83	111
2019	FS-02	23	77	44
2019	FS-03	17	83	48
2018	FS	19	81	96
2018	FS-02	23	77	35
2018	FS-03	19	81	42

Question 68j. Please indicate the type of discrimination you experienced. Family status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FS	31	69	111
2019	FS-02	43	57	44
2019	FS-03	27	73	48
2018	FS	28	72	96
2018	FS-02	34	66	35
2018	FS-03	29	71	42

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	No (%)	Total responses
2019	FS	100	111
2019	FS-02	100	44
2019	FS-03	100	48

Question 68l. Please indicate the type of discrimination you experienced. Disability
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FS	13	87	111
2019	FS-02	21	79	44
2018	FS	5	95	96

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	No (%)	Total responses
2019	FS	100	111
2019	FS-02	100	44
2019	FS-03	100	48
2018	FS	100	96
2018	FS-02	100	35
2018	FS-03	100	42

Question 68n. Please indicate the type of discrimination you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FS	13	87	111
2019	FS-02	13	87	44
2019	FS-03	13	87	48
2018	FS	10	90	96
2018	FS-02	14	86	35

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FS	25	75	107
2019	FS-02	30	70	43
2019	FS-03	25	75	47
2018	FS	32	68	96
2018	FS-02	40	60	35
2018	FS-03	24	76	42

Question 69b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FS	13	87	107
2019	FS-02	21	79	43
2019	FS-03	11	89	47
2018	FS	10	90	96
2018	FS-02	20	80	35

Question 69c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FS	11	89	107
2019	FS-02	17	83	43
2019	FS-03	11	89	47
2018	FS	17	83	96
2018	FS-02	17	83	35
2018	FS-03	12	88	42

Question 69d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FS	12	88	107
2019	FS-02	23	77	43
2018	FS	16	84	96
2018	FS-02	26	74	35

Question 69e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FS	6	94	107

Question 69g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FS	8	92	107
2019	FS-03	11	89	47
2018	FS	6	94	96

Question 69h. What action(s) did you take to address the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FS	7	93	107
2018	FS	9	91	96

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FS	56	44	107
2019	FS-02	54	46	43
2019	FS-03	55	45	47
2018	FS	49	51	96
2018	FS-02	37	63	35
2018	FS-03	62	38	42

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FS	12	88	1043
2019	FS-01	15	85	81
2019	FS-02	14	86	364
2019	FS-03	11	89	456
2019	FS-04	7	93	124

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FS	8	18	20	8	6	35	3	43	24	1047
2019	FS-01	9	13	25	8	4	37	5	38	19	81
2019	FS-02	7	15	18	8	10	38	3	38	30	367
2019	FS-03	9	21	21	9	5	31	3	46	22	457
2019	FS-04	8	18	19	5	3	43	4	49	16	123
2018	FS	7	19	23	7	5	34	4	42	20	915
2018	FS-01	6	23	21	2	8	36	6	48	16	53
2018	FS-02	7	16	20	8	6	39	4	41	25	324
2018	FS-03	7	21	25	6	6	31	4	43	19	415
2018	FS-04	5	22	28	8	2	33	3	41	16	111
2017	FS	10	19	17	6	6	38	6	51	20	1090
2017	FS-01	8	10	9	4	5	56	8	52	25	66
2017	FS-02	9	17	16	7	4	40	7	49	22	413
2017	FS-03	10	21	17	5	7	35	4	52	20	461
2017	FS-04	10	19	23	4	4	32	8	49	13	129
2014	FS	10	17	19	4	3	40	7	52	13	935
2014	FS-01	3	20	28	7	3	31	7	38	17	28
2014	FS-02	7	13	16	4	2	48	8	47	15	358
2014	FS-03	11	18	19	5	3	38	6	52	14	382
2014	FS-04	13	26	22	1	2	30	4	60	5	140

Question 73. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FS	18	36	20	7	6	12	0	62	15	1048
2019	FS-01	21	34	28	4	2	10	0	62	7	81
2019	FS-02	14	36	19	7	9	14	1	59	19	366
2019	FS-03	21	37	20	8	5	9	0	64	14	457
2019	FS-04	21	32	19	8	2	18	0	65	12	124
2018	FS	17	35	20	10	6	12	1	59	18	915
2018	FS-01	20	31	13	13	7	15	0	61	24	54
2018	FS-02	12	34	21	10	6	16	1	56	19	324
2018	FS-03	18	38	20	9	6	9	0	62	16	416
2018	FS-04	19	34	19	16	2	10	0	59	19	109
2017	FS	21	35	17	6	5	15	1	66	13	1089
2017	FS-01	19	24	10	4	5	32	6	69	14	66
2017	FS-02	18	34	16	9	6	16	1	64	17	413
2017	FS-03	22	36	18	5	4	13	1	68	11	460
2017	FS-04	24	41	21	5	3	5	1	69	9	128
2014	FS	21	33	18	5	3	19	2	68	10	934
2014	FS-01	20	42	14	11	0	14	0	72	12	28
2014	FS-02	18	34	14	5	2	24	3	71	9	357
2014	FS-03	21	33	19	5	3	17	1	66	11	382
2014	FS-04	27	33	20	4	2	14	1	69	7	140
2011	FS	33	39	15	3	2	7	0	78	6	1069
2011	FS-01	37	33	16	3	3	8	0	77	6	72
2011	FS-02	31	38	15	4	1	10	0	77	6	399
2011	FS-03	34	41	15	2	3	6	0	80	5	416
2011	FS-04	33	44	15	2	2	4	0	81	4	162

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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FS	12	24	26	17	19	0	0	37	37	1047
2019	FS-01	9	22	26	17	26	0	0	31	43	81
2019	FS-02	10	25	22	22	20	0	0	35	43	366
2019	FS-03	13	25	27	15	21	0	0	37	36	455
2019	FS-04	16	23	35	15	11	0	0	39	26	125
2018	FS	11	22	28	18	21	0	1	33	39	919
2018	FS-01	6	25	26	23	21	0	0	30	43	53
2018	FS-02	10	18	27	20	24	0	0	28	44	325
2018	FS-03	12	23	29	14	21	0	1	35	36	417
2018	FS-04	11	26	30	19	14	0	0	37	33	111
2017	FS	12	24	24	18	21	0	1	36	40	1092
2017	FS-01	5	15	23	24	32	0	2	20	57	66
2017	FS-02	11	22	23	20	23	0	0	33	43	414
2017	FS-03	12	23	28	16	19	0	1	36	36	461
2017	FS-04	13	36	18	14	16	1	1	51	31	129

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FS	6	16	30	26	22	0	22	48	1049
2019	FS-01	4	12	36	23	25	0	16	48	81
2019	FS-02	8	15	30	28	18	0	23	46	366
2019	FS-03	4	16	29	26	25	0	20	51	457
2019	FS-04	8	16	30	26	19	0	25	45	125
2018	FS	5	18	29	25	23	0	23	48	914
2018	FS-01	6	19	26	32	17	0	25	49	53
2018	FS-02	4	19	30	26	22	0	22	47	325
2018	FS-03	5	17	29	26	22	0	23	48	413
2018	FS-04	8	12	29	22	28	0	21	50	110
2017	FS	7	19	29	26	20	0	25	46	1089
2017	FS-01	6	20	25	26	23	0	26	49	66
2017	FS-02	7	18	32	26	17	0	25	43	413
2017	FS-03	6	20	28	24	21	0	26	45	459
2017	FS-04	4	17	23	31	24	1	22	55	129

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FS	8	24	33	22	13	0	0	33	35	1041
2019	FS-01	10	25	35	15	15	0	0	35	30	80
2019	FS-02	10	24	31	20	13	0	1	35	34	364
2019	FS-03	6	24	34	23	13	0	0	30	36	453
2019	FS-04	7	25	31	23	14	0	0	32	37	125
2018	FS	6	26	31	22	16	0	0	32	37	915
2018	FS-01	9	32	26	23	8	0	2	42	31	53
2018	FS-02	5	28	31	22	14	0	0	33	36	324
2018	FS-03	6	24	32	22	16	0	0	30	38	415
2018	FS-04	5	27	26	21	21	0	0	32	42	111
2017	FS	8	26	29	21	14	0	0	35	36	1090
2017	FS-01	14	23	29	20	14	0	0	37	34	66
2017	FS-02	9	28	29	19	13	0	0	38	32	413
2017	FS-03	8	25	30	22	14	0	1	33	37	460
2017	FS-04	2	27	28	24	18	1	0	30	42	129

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FS	10	19	27	24	20	0	1	29	44	1041
2019	FS-01	8	20	25	26	22	0	0	27	48	81
2019	FS-02	11	17	26	24	19	0	1	29	44	362
2019	FS-03	7	20	28	23	20	0	1	28	43	454
2019	FS-04	12	21	23	23	21	0	1	33	44	124
2018	FS	7	22	28	23	19	0	0	29	43	913
2018	FS-01	8	15	32	23	19	2	2	24	43	53
2018	FS-02	7	22	28	23	19	0	0	30	42	323
2018	FS-03	8	22	28	22	19	0	1	30	41	415
2018	FS-04	6	21	26	25	21	0	0	27	47	110
2017	FS	8	21	27	23	20	1	1	29	43	1087
2017	FS-01	10	12	21	25	29	0	3	23	55	66
2017	FS-02	8	24	28	22	17	1	0	32	40	413
2017	FS-03	8	20	30	20	20	1	1	29	41	458
2017	FS-04	6	21	18	32	22	1	1	27	55	128

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FS	14	29	24	19	14	0	1	43	33	1043
2019	FS-01	16	34	26	13	10	0	1	50	23	80
2019	FS-02	17	25	24	18	14	0	1	42	33	366
2019	FS-03	11	30	23	21	14	0	0	41	35	454
2019	FS-04	12	32	24	19	13	0	1	44	32	124
2018	FS	13	29	25	18	14	0	0	43	32	912
2018	FS-01	13	25	30	17	11	2	2	39	29	53
2018	FS-02	15	32	23	16	13	0	1	47	29	323
2018	FS-03	13	29	26	19	13	0	0	41	32	414
2018	FS-04	11	26	27	17	20	0	0	36	37	109
2017	FS	15	30	24	17	12	1	1	46	29	1090
2017	FS-01	16	22	26	23	9	0	5	40	33	66
2017	FS-02	20	30	22	15	11	1	1	51	27	413
2017	FS-03	13	31	25	16	13	0	1	45	30	460
2017	FS-04	8	27	31	19	12	1	1	36	32	129

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FS	8	24	27	20	20	0	33	40	1046
2019	FS-01	4	28	26	20	21	1	32	41	81
2019	FS-02	11	24	27	20	18	1	35	38	366
2019	FS-03	7	23	28	19	23	0	30	42	455
2019	FS-04	10	27	23	24	16	0	38	40	124
2018	FS	9	22	28	22	18	0	31	41	918
2018	FS-01	11	25	32	9	21	2	37	31	53
2018	FS-02	8	25	26	21	19	0	34	40	325
2018	FS-03	9	20	30	24	17	0	29	41	417
2018	FS-04	8	22	25	26	20	0	30	46	110
2017	FS	9	29	28	19	15	0	38	34	1087
2017	FS-01	15	20	29	15	21	0	35	37	66
2017	FS-02	11	28	26	21	14	0	39	34	412
2017	FS-03	7	31	28	19	15	0	38	34	458
2017	FS-04	5	27	33	20	14	1	32	34	129

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FS	16	38	28	12	6	0	0	54	18	1044
2019	FS-01	15	33	35	6	10	0	1	48	16	81
2019	FS-02	18	37	27	12	5	0	0	56	17	365
2019	FS-03	13	40	27	13	6	0	1	54	19	453
2019	FS-04	17	36	29	12	5	0	0	54	17	125
2018	FS	13	39	29	12	7	0	0	52	19	918
2018	FS-01	26	39	26	6	2	0	2	66	8	54
2018	FS-02	15	38	29	11	7	0	0	53	18	325
2018	FS-03	11	39	29	14	6	0	0	51	20	415
2018	FS-04	10	39	29	13	10	0	0	49	23	111
2017	FS	17	33	28	14	6	0	0	51	20	1089
2017	FS-01	17	32	25	15	9	2	0	50	25	66
2017	FS-02	19	32	27	15	6	1	0	52	21	413
2017	FS-03	17	33	30	14	6	0	0	50	20	459
2017	FS-04	14	41	28	9	7	1	0	56	16	129

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FS	13	35	30	14	6	0	0	49	21	1041
2019	FS-01	13	34	37	10	6	0	0	47	16	81
2019	FS-02	16	36	27	14	6	0	1	53	20	363
2019	FS-03	11	34	33	16	6	0	0	45	22	452
2019	FS-04	11	39	29	12	9	0	0	50	21	125
2018	FS	11	37	27	17	8	0	0	48	25	919
2018	FS-01	19	35	33	9	2	0	2	55	11	54
2018	FS-02	13	38	24	16	9	0	0	51	25	325
2018	FS-03	9	36	29	17	8	0	0	45	25	415
2018	FS-04	8	38	25	21	9	0	0	46	30	112
2017	FS	14	33	28	16	8	0	0	47	24	1086
2017	FS-01	17	39	19	10	14	0	1	56	25	66
2017	FS-02	17	36	26	14	6	0	0	53	21	411
2017	FS-03	11	32	31	17	8	0	0	43	25	459
2017	FS-04	12	32	29	19	8	1	0	44	27	129

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FS	19	34	27	12	7	0	0	53	20	1041
2019	FS-01	12	33	31	13	10	0	1	46	23	81
2019	FS-02	22	30	27	14	7	0	1	52	21	363
2019	FS-03	17	35	29	12	8	0	0	52	19	452
2019	FS-04	19	47	19	9	6	0	0	66	15	125
2018	FS	16	35	28	12	8	0	0	51	21	916
2018	FS-01	26	26	30	11	4	0	2	54	15	53
2018	FS-02	15	35	27	14	9	0	0	50	23	324
2018	FS-03	15	34	29	12	9	0	0	50	21	414
2018	FS-04	18	39	23	13	6	0	0	57	20	112
2017	FS	19	35	24	13	8	1	1	54	21	1089
2017	FS-01	11	33	27	18	11	0	0	44	29	66
2017	FS-02	23	35	21	11	8	0	0	59	20	412
2017	FS-03	18	34	26	13	7	1	1	53	21	460
2017	FS-04	17	36	29	13	5	1	0	53	18	129

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FS	26	31	23	11	8	0	0	58	19	1038
2019	FS-01	22	33	21	19	3	1	1	57	22	81
2019	FS-02	26	32	23	9	9	0	1	58	19	360
2019	FS-03	24	32	24	11	8	0	0	56	20	452
2019	FS-04	34	27	23	10	7	0	0	61	17	125

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FS	16	26	28	19	11	0	0	42	30	1036
2019	FS-01	19	25	25	24	8	0	0	44	31	80
2019	FS-02	19	26	26	18	10	0	0	45	29	361
2019	FS-03	12	25	32	18	13	0	0	37	31	450
2019	FS-04	18	29	23	20	10	0	0	46	30	125
2018	FS	12	27	33	17	12	0	0	39	28	915
2018	FS-01	17	31	20	22	9	0	0	48	32	54
2018	FS-02	13	31	31	13	11	0	0	45	24	324
2018	FS-03	10	24	35	18	13	0	0	34	31	413
2018	FS-04	9	25	37	16	13	0	0	34	29	111
2017	FS	16	27	30	17	10	0	0	43	27	1088
2017	FS-01	18	24	31	12	14	0	2	43	26	66
2017	FS-02	19	29	27	15	8	0	0	49	23	412
2017	FS-03	12	26	31	20	11	0	0	38	31	459
2017	FS-04	14	24	35	13	13	1	0	38	27	129

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FS	34	27	21	10	7	1	62	17	1041
2019	FS-01	30	26	25	12	6	1	56	19	81
2019	FS-02	31	29	19	15	6	1	60	21	364
2019	FS-03	34	27	23	8	8	1	62	15	451
2019	FS-04	46	26	18	5	6	0	72	11	125
2018	FS	40	27	17	8	6	0	68	15	911
2018	FS-01	51	13	23	8	6	0	64	13	53
2018	FS-02	37	31	16	8	7	0	68	16	322
2018	FS-03	41	26	18	8	8	0	67	16	412
2018	FS-04	43	30	17	9	0	1	74	9	111
2017	FS	41	28	18	8	4	0	70	12	1088
2017	FS-01	29	17	32	12	9	0	46	21	66
2017	FS-02	40	29	17	10	4	1	69	14	411
2017	FS-03	44	27	17	7	3	0	72	10	461
2017	FS-04	43	32	16	6	3	0	75	9	128

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FS	69	12	5	1	3	1	9	90	4	1038
2019	FS-01	63	11	6	2	5	1	11	84	8	81
2019	FS-02	67	12	4	2	4	2	9	89	6	363
2019	FS-03	68	12	6	1	2	0	10	89	4	449
2019	FS-04	76	11	2	1	0	0	10	96	1	125
2018	FS	67	15	5	2	2	1	7	90	5	917
2018	FS-01	65	11	11	6	2	2	4	80	8	54
2018	FS-02	65	18	5	2	3	1	6	89	6	323
2018	FS-03	69	13	5	3	2	0	8	90	5	415
2018	FS-04	71	13	4	1	0	0	10	94	1	112

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FS	68	13	7	5	5	1	2	83	10	1043
2019	FS-01	64	21	5	2	5	1	1	87	8	81
2019	FS-02	66	12	6	6	7	0	2	80	13	364
2019	FS-03	68	14	7	4	4	1	2	84	9	453
2019	FS-04	78	9	6	5	1	0	1	87	6	125
2018	FS	65	15	7	2	6	1	4	85	8	914
2018	FS-01	65	17	7	2	4	0	6	86	6	54
2018	FS-02	62	18	7	2	7	1	3	84	9	325
2018	FS-03	66	13	8	3	5	1	4	84	8	412
2018	FS-04	71	14	5	2	5	1	3	88	7	110
2017	FS	68	14	8	4	4	1	2	84	8	1087
2017	FS-01	71	12	6	5	5	1	0	85	10	66
2017	FS-02	67	14	8	4	4	0	2	83	9	409
2017	FS-03	67	15	7	5	4	0	2	84	9	461
2017	FS-04	77	13	4	2	1	1	2	93	3	129

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FS	49	31	13	4	2	0	1	81	6	1040
2019	FS-01	58	29	8	4	1	0	1	87	5	80
2019	FS-02	50	31	12	4	3	0	1	82	6	363
2019	FS-03	45	33	15	4	1	1	0	79	6	452
2019	FS-04	56	27	13	3	1	0	0	83	4	125
2018	FS	47	33	12	4	2	0	1	81	7	917
2018	FS-01	46	37	11	4	0	0	2	85	4	54
2018	FS-02	46	33	12	5	3	0	0	79	8	323
2018	FS-03	49	32	12	3	2	0	1	82	6	415
2018	FS-04	43	36	14	4	2	0	1	79	6	112
2017	FS	53	30	10	4	3	0	1	84	7	1087
2017	FS-01	53	25	10	6	5	1	0	79	11	65
2017	FS-02	53	29	10	4	2	0	1	84	6	412
2017	FS-03	52	32	8	4	4	0	1	85	8	459
2017	FS-04	58	28	10	2	1	0	1	86	3	129

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FS	48	23	12	9	7	1	0	72	16	1034
2019	FS-01	48	17	10	16	9	0	0	65	25	81
2019	FS-02	45	24	13	10	8	1	0	69	18	358
2019	FS-03	49	23	12	7	6	1	0	74	14	450
2019	FS-04	55	25	7	8	4	0	0	81	12	125
2018	FS	45	25	15	7	7	0	1	70	15	911
2018	FS-01	57	13	15	9	6	0	0	70	15	54
2018	FS-02	39	26	16	8	9	0	1	66	17	320
2018	FS-03	48	24	14	7	6	0	0	73	13	413
2018	FS-04	41	33	14	4	7	0	1	75	11	112
2017	FS	52	23	11	6	6	1	1	76	12	1085
2017	FS-01	53	18	14	8	8	0	0	71	16	66
2017	FS-02	49	22	14	6	7	1	1	73	13	409
2017	FS-03	54	24	9	6	6	1	1	78	12	459
2017	FS-04	58	25	7	4	4	0	1	84	9	129

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FS	45	22	11	5	2	1	13	79	8	1036
2019	FS-01	47	17	6	4	3	0	23	84	8	80
2019	FS-02	47	15	10	4	2	1	21	80	8	362
2019	FS-03	43	28	13	6	2	1	8	77	9	449
2019	FS-04	47	29	13	5	3	0	3	78	8	125
2018	FS	44	25	10	5	2	0	15	82	7	908
2018	FS-01	56	18	6	4	0	0	17	89	4	54
2018	FS-02	44	19	6	4	2	0	25	84	8	321
2018	FS-03	46	27	13	4	2	0	9	80	6	410
2018	FS-04	34	37	11	8	3	0	6	77	12	110
2017	FS	51	23	8	4	1	1	13	85	5	1086
2017	FS-01	54	15	4	3	0	0	24	90	4	66
2017	FS-02	53	18	9	2	0	1	17	86	3	409
2017	FS-03	48	26	9	4	2	1	10	83	7	460
2017	FS-04	49	31	8	5	1	0	6	86	6	129

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FS	58	26	9	3	1	1	2	86	4	1039
2019	FS-01	65	20	4	2	2	1	5	91	5	81
2019	FS-02	62	21	9	3	1	0	3	87	4	361
2019	FS-03	53	30	11	4	1	1	1	84	5	453
2019	FS-04	59	31	8	0	2	0	0	90	2	124
2018	FS	57	26	10	2	1	0	3	86	3	911
2018	FS-01	57	28	9	0	0	2	4	90	0	53
2018	FS-02	59	23	11	2	2	0	3	85	3	320
2018	FS-03	55	29	10	2	1	0	3	86	3	415
2018	FS-04	57	28	6	4	3	0	2	87	6	110
2017	FS	60	26	8	2	1	1	2	88	3	1082
2017	FS-01	61	18	9	5	2	1	3	84	7	66
2017	FS-02	63	25	7	2	0	0	2	91	2	409
2017	FS-03	60	28	7	3	1	0	1	89	4	458
2017	FS-04	51	26	16	4	1	1	2	79	5	127

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FS	81	8	3	2	4	1	2	91	6	1043
2019	FS-01	66	11	1	5	14	1	1	79	19	81
2019	FS-02	77	7	5	2	6	1	2	86	9	364
2019	FS-03	86	8	1	1	1	0	2	97	2	453
2019	FS-04	85	6	2	2	0	1	3	95	2	125
2018	FS	78	10	3	3	3	0	3	91	6	917
2018	FS-01	61	13	4	7	13	0	2	75	21	54
2018	FS-02	72	11	4	4	6	0	2	85	11	322
2018	FS-03	82	10	2	1	1	0	4	96	2	416
2018	FS-04	90	6	0	1	0	0	3	99	1	112
2017	FS	77	10	4	3	3	0	3	90	7	1090
2017	FS-01	51	12	5	8	19	0	4	66	29	66
2017	FS-02	77	8	5	2	4	0	3	88	7	412
2017	FS-03	81	11	2	2	1	0	3	94	3	461
2017	FS-04	80	8	2	2	0	1	6	96	3	129

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FS	55	27	12	4	2	0	1	83	5	1038
2019	FS-01	32	45	18	3	3	0	0	77	5	80
2019	FS-02	52	29	12	3	2	0	2	83	5	362
2019	FS-03	58	24	12	4	2	1	0	83	6	452
2019	FS-04	64	23	9	4	0	0	1	87	4	124
2018	FS	53	28	12	4	1	0	1	82	5	917
2018	FS-01	57	26	15	0	2	0	0	83	2	54
2018	FS-02	48	33	12	3	2	1	1	82	6	323
2018	FS-03	55	25	14	4	0	0	2	82	5	415
2018	FS-04	61	24	8	6	0	0	1	86	6	112
2017	FS	55	27	12	2	1	0	2	84	4	1085
2017	FS-01	48	34	8	5	3	1	0	83	8	66
2017	FS-02	56	27	12	2	1	0	2	84	4	410
2017	FS-03	55	27	14	2	1	0	1	83	3	458
2017	FS-04	59	23	10	3	2	0	2	84	6	129

Question 75. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FS	5	21	44	22	8	0	26	30	1050
2019	FS-01	5	21	42	26	6	0	26	32	81
2019	FS-02	4	20	45	23	8	0	25	30	367
2019	FS-03	5	21	44	21	9	0	26	30	457
2019	FS-04	6	25	43	19	6	0	32	25	125
2018	FS	5	22	41	23	8	0	27	32	921
2018	FS-01	6	26	37	20	11	0	31	31	54
2018	FS-02	5	20	43	24	8	0	25	32	326
2018	FS-03	4	24	40	23	8	0	28	32	417
2018	FS-04	8	21	40	23	8	0	29	32	111
2017	FS	3	21	45	21	9	1	24	30	1091
2017	FS-01	0	17	39	30	14	0	17	44	66
2017	FS-02	2	22	45	22	8	1	25	30	414
2017	FS-03	5	21	44	20	10	0	26	30	461
2017	FS-04	4	17	55	14	10	0	21	24	128

Question 76. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FS	14	24	42	16	5	21	38	1046
2019	FS-01	19	30	35	13	4	17	48	81
2019	FS-02	13	25	41	16	4	21	38	367
2019	FS-03	15	23	43	15	5	20	37	454
2019	FS-04	14	19	44	19	4	23	33	124
2018	FS	13	25	40	17	4	22	38	913
2018	FS-01	15	20	39	15	11	26	35	54
2018	FS-02	12	30	36	19	3	22	42	321
2018	FS-03	13	23	44	17	4	20	36	414
2018	FS-04	16	23	38	18	5	23	39	111
2017	FS	11	26	40	18	6	24	36	1086
2017	FS-01	14	28	35	20	3	23	42	65
2017	FS-02	9	28	41	16	5	22	37	412
2017	FS-03	11	23	41	18	8	25	34	458
2017	FS-04	12	27	34	20	8	28	38	129

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FS	11	46	21	15	6	2	57	21	1048
2019	FS-01	10	47	14	19	11	0	57	30	81
2019	FS-02	8	40	24	17	8	2	50	26	366
2019	FS-03	11	48	22	12	5	2	60	18	456
2019	FS-04	16	52	15	11	4	2	69	15	125
2018	FS	13	43	20	15	7	1	57	22	909
2018	FS-01	15	41	13	21	8	2	58	29	53
2018	FS-02	10	45	19	14	10	1	56	24	321
2018	FS-03	15	41	21	16	5	1	57	21	410
2018	FS-04	14	47	18	14	5	1	63	19	112
2017	FS	11	38	22	17	10	3	50	27	1090
2017	FS-01	6	25	15	26	25	4	33	52	66
2017	FS-02	10	39	22	15	12	2	51	27	412
2017	FS-03	12	39	22	17	7	3	52	25	461
2017	FS-04	12	41	26	16	5	1	53	21	129

Question 78. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FS	8	30	23	23	16	1	38	39	1049
2019	FS-01	7	32	22	20	19	0	39	39	81
2019	FS-02	7	25	22	26	19	1	32	45	366
2019	FS-03	8	32	24	21	14	1	40	35	457
2019	FS-04	8	32	23	23	10	3	41	35	125
2018	FS	9	28	23	25	15	1	37	40	914
2018	FS-01	6	34	23	25	11	2	40	37	53
2018	FS-02	5	28	23	26	17	0	33	44	323
2018	FS-03	11	27	22	25	14	0	38	39	414
2018	FS-04	9	31	26	20	14	1	40	33	111
2017	FS	8	31	20	24	16	2	39	40	1089
2017	FS-01	2	33	14	32	17	3	36	50	66
2017	FS-02	6	31	21	21	19	3	37	41	412
2017	FS-03	9	32	19	25	14	1	42	39	460
2017	FS-04	13	28	28	22	8	1	42	30	129

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FS	12	88	1047
2019	FS-01	11	89	81
2019	FS-02	15	85	364
2019	FS-03	12	88	457
2019	FS-04	6	94	125
2017	FS	12	88	1090
2017	FS-01	18	82	66
2017	FS-02	14	86	413
2017	FS-03	11	89	461
2017	FS-04	9	91	129
2014	FS	12	88	934
2014	FS-02	14	86	358
2014	FS-03	9	91	381
2014	FS-04	11	89	140

Question 80. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FS	66	34	128
2019	FS-02	63	37	54
2019	FS-03	68	32	54
2017	FS	64	36	134
2017	FS-01	75	25	12
2017	FS-02	66	34	59
2017	FS-03	62	38	51
2017	FS-04	57	43	12
2014	FS	75	25	110
2014	FS-02	81	19	51
2014	FS-03	75	25	36
2014	FS-04	53	47	15

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FS	39	32	4	17	6	1	1	73	23	83
2019	FS-02	37	27	3	24	3	3	3	68	29	33
2019	FS-03	42	41	0	8	8	0	0	83	17	36
2017	FS	34	46	4	7	7	2	0	82	14	87
2017	FS-02	34	53	5	6	2	0	0	87	8	38
2017	FS-03	30	41	6	12	9	3	0	72	22	33
2014	FS	51	31	6	8	2	1	0	83	11	82
2014	FS-02	57	29	5	5	5	0	0	86	9	41
2014	FS-03	52	29	0	19	0	0	0	81	19	27

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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FS	9	30	25	17	16	2	0	9	91	1048
2019	FS-01	8	26	25	16	24	0	2	8	92	81
2019	FS-02	8	27	27	18	17	2	1	9	91	366
2019	FS-03	10	31	24	16	17	2	0	10	90	456
2019	FS-04	7	39	26	20	6	1	0	7	93	125
2018	FS	12	28	26	16	17	2	0	12	88	919
2018	FS-01	7	24	37	17	13	2	0	8	92	54
2018	FS-02	8	26	27	17	19	3	0	8	92	325
2018	FS-03	16	26	24	16	15	2	0	17	83	416
2018	FS-04	10	38	23	13	14	2	0	10	90	112
2017	FS	13	24	26	15	19	3	1	13	87	1092
2017	FS-01	4	24	23	24	21	4	0	4	96	66
2017	FS-02	11	23	27	12	23	3	1	12	88	414
2017	FS-03	14	24	27	17	15	3	1	14	86	461
2017	FS-04	18	26	26	13	12	3	1	19	81	129

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FS	62	38	928
2019	FS-01	65	35	73
2019	FS-02	62	38	325
2019	FS-03	63	37	399
2019	FS-04	56	44	115

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 84. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FS	30	70	917
2019	FS-01	33	67	72
2019	FS-02	32	68	324
2019	FS-03	28	72	395
2019	FS-04	31	69	113
2018	FS	21	79	780
2018	FS-01	18	82	49
2018	FS-02	22	78	287
2018	FS-03	20	80	334
2018	FS-04	21	79	99

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FS	3	14	18	25	32	2	6	19	61	915
2019	FS-01	3	14	11	35	27	4	7	19	69	72
2019	FS-02	4	15	15	22	35	2	5	21	62	322
2019	FS-03	2	13	22	25	32	1	5	16	61	397
2019	FS-04	4	18	19	24	25	2	8	24	54	114
2018	FS	2	12	18	27	34	2	6	14	66	782
2018	FS-01	2	6	16	45	23	2	6	9	73	49
2018	FS-02	1	11	20	23	38	1	5	14	65	287
2018	FS-03	2	12	18	28	34	1	6	15	66	336
2018	FS-04	0	12	18	29	31	3	6	13	67	99
2017	FS	3	11	19	21	37	2	8	15	65	906
2017	FS-01	4	6	12	18	42	5	13	12	73	60
2017	FS-02	3	10	20	21	39	2	5	14	65	351
2017	FS-03	2	10	19	22	37	2	8	14	65	377
2017	FS-04	3	14	20	22	27	3	11	20	57	100

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FS	1	9	13	25	43	2	6	12	74	916
2019	FS-01	0	11	12	28	39	3	7	12	74	72
2019	FS-02	2	9	12	25	44	2	6	12	75	322
2019	FS-03	1	9	14	25	45	1	6	10	75	398
2019	FS-04	0	14	16	22	35	3	11	16	65	114
2018	FS	1	6	15	24	48	3	4	7	76	783
2018	FS-01	2	4	14	29	45	2	4	7	78	49
2018	FS-02	0	6	13	24	50	2	4	6	79	288
2018	FS-03	1	5	15	24	47	3	5	7	77	336
2018	FS-04	0	8	23	17	45	4	2	9	67	99
2017	FS	1	5	11	17	57	2	7	7	81	903
2017	FS-01	2	7	6	12	70	0	3	9	85	60
2017	FS-02	1	4	10	19	57	2	6	6	83	350
2017	FS-03	1	5	11	14	59	2	8	7	81	376
2017	FS-04	2	9	14	22	43	4	6	12	72	100

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FS	42	17	13	8	8	1	11	67	18	1036
2019	FS-01	28	25	11	10	9	0	17	64	23	80
2019	FS-02	42	15	13	8	9	2	11	65	20	365
2019	FS-03	44	17	14	8	7	1	10	68	17	455
2019	FS-04	45	15	15	8	8	1	9	66	17	124
2018	FS	42	16	14	7	8	2	11	67	17	913
2018	FS-01	44	13	17	2	7	2	15	69	11	54
2018	FS-02	36	15	16	9	10	1	12	59	22	323
2018	FS-03	45	17	13	6	7	2	10	71	14	414
2018	FS-04	46	12	10	10	6	4	12	68	20	109

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Date modified:: 2019-03-01

2019 Public Service Employee Survey Results for the Public Service by Question 94. Please indicate your occupational group and level. Occupational group and level - FS

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Question 22. In my work unit, individuals behave in a respectful manner.

Question 23. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I can count on my immediate supervisor to keep his or her promises.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 30. My immediate supervisor seems to care about me as a person.

Question 31. I am satisfied with the quality of supervision I receive.

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Question 35. I have confidence in the senior management of my department or agency.

Question 36. Senior management in my department or agency makes effective and timely decisions.

Question 37. Essential information flows effectively from senior management to staff.

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Question 40. I feel that change is managed well in my department or agency.

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 44. My department or agency does a good job of supporting employee career development.

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 49. My department or agency implements activities and practices that support a diverse workplace.

Question 50. Overall, my department or agency treats me with respect.

Question 51. I would recommend my department or agency as a great place to work.

Question 52. I am satisfied with my department or agency.

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Question 55. Please indicate your reason for leaving.

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Harassment