2019 Public Service Employee Survey Results for Employment and Social Development Canada by Question 108. Are you a person with a disability?

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Collective Agreements and Terms and Conditions of Employment
Harassment
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	32	43	6	13	6	75	19	1291
2019	Not a person with a disability	42	43	4	8	3	85	11	14512
2017	Person with a disability	29	46	5	13	6	75	19	1198
2017	Not a person with a disability	39	46	4	8	3	85	11	14539
2014	Person with a disability	27	43	6	16	8	70	24	1074
2014	Not a person with a disability	33	48	5	10	3	82	13	14091
2011	Person with a disability	27	46	6	14	7	74	21	1106
2011	Not a person with a disability	35	47	5	10	3	82	13	15605
2008	Person with a disability	25	45	5	15	9	71	24	1069
2008	Not a person with a disability	33	48	5	10	4	81	14	13583

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	65	19	6	4	3	2	86	8	1290
2019	Not a person with a disability	69	17	5	5	2	2	88	7	14480
2017	Person with a disability	70	15	6	5	2	2	86	8	1197
2017	Not a person with a disability	69	18	4	5	3	1	88	7	14525
2014	Person with a disability	67	17	4	5	4	2	86	10	1071
2014	Not a person with a disability	65	20	5	6	3	1	86	9	14081
2011	Person with a disability	67	18	6	5	3	1	86	8	1106
2011	Not a person with a disability	65	18	5	7	3	1	85	10	15606
2008	Person with a disability	70	15	5	5	4	1	86	9	1069
2008	Not a person with a disability	67	18	4	6	3	1	86	10	13565

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	33	35	8	15	9	68	24	1291
2019	Not a person with a disability	42	36	7	11	5	78	16	14489
2017	Person with a disability	31	32	8	15	14	63	29	1195
2017	Not a person with a disability	39	35	7	11	7	74	18	14536
2014	Person with a disability	29	32	9	16	14	61	30	1074
2014	Not a person with a disability	36	36	8	12	7	73	19	14081
2011	Person with a disability	34	34	8	14	10	68	24	1105
2011	Not a person with a disability	38	40	8	9	5	77	15	15584

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	24	34	12	20	9	0	1	59	29	1289
2019	Not a person with a disability	29	43	11	13	5	0	0	72	17	14455
2018	Person with a disability	21	40	11	17	10	0	1	62	27	1221
2018	Not a person with a disability	27	48	9	11	4	0	0	75	16	13314
2017	Person with a disability	24	34	12	17	12	0	0	58	30	1194
2017	Not a person with a disability	28	43	11	13	5	0	0	71	19	14529
2014	Person with a disability	19	36	12	18	14	0	0	55	33	1074
2014	Not a person with a disability	24	42	12	15	7	0	0	66	22	14082
2011	Person with a disability	22	33	12	20	12	1	1	55	33	1100
2011	Not a person with a disability	25	42	12	14	7	0	1	67	21	15598
2008	Person with a disability	18	37	13	18	14	0	1	55	32	1070
2008	Not a person with a disability	21	42	13	15	8	0	1	64	23	13595

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	35	35	10	13	7	70	20	1278
2019	Not a person with a disability	45	37	9	6	3	82	9	14398
2017	Person with a disability	38	34	10	11	7	72	18	1192
2017	Not a person with a disability	44	38	8	7	3	82	10	14501
2014	Person with a disability	30	36	11	14	10	65	24	1072
2014	Not a person with a disability	37	40	10	9	4	78	12	14078

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	35	27	12	14	11	0	0	63	25	1288
2019	Not a person with a disability	44	32	10	7	5	0	0	77	12	14475
2018	Person with a disability	34	31	12	12	11	0	0	65	23	1222
2018	Not a person with a disability	41	35	11	8	4	0	1	77	12	13275
2017	Person with a disability	34	31	11	12	11	1	0	66	23	1194
2017	Not a person with a disability	41	34	10	8	6	0	1	76	14	14520
2014	Person with a disability	28	28	14	14	16	0	1	56	31	1074
2014	Not a person with a disability	33	35	14	10	7	0	1	69	17	14083
2011	Person with a disability	29	30	12	14	13	0	1	60	27	1106
2011	Not a person with a disability	35	37	12	9	6	0	1	73	15	15606

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	30	36	12	11	10	66	21	1284
2019	Not a person with a disability	36	39	12	8	5	76	12	14498
2018	Person with a disability	31	38	13	10	9	69	18	1217
2018	Not a person with a disability	33	43	12	8	4	76	12	13249
2017	Person with a disability	33	39	11	10	8	71	18	1196
2017	Not a person with a disability	32	45	12	7	5	77	12	14533
2014	Person with a disability	26	42	11	11	10	68	21	1074
2014	Not a person with a disability	26	46	13	9	6	72	15	14089
2011	Person with a disability	31	37	10	11	11	68	22	1106
2011	Not a person with a disability	31	41	12	9	6	73	15	15587
2008	Person with a disability	35	37	9	11	8	72	19	1061
2008	Not a person with a disability	32	42	12	9	5	75	13	13493

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	22	29	14	16	18	51	35	1292
2019	Not a person with a disability	28	37	15	12	7	65	19	14495
2018	Person with a disability	20	28	17	17	18	49	35	1222
2018	Not a person with a disability	26	35	17	12	8	62	21	13298
2017	Person with a disability	21	30	15	18	16	51	34	1195
2017	Not a person with a disability	25	36	16	13	9	62	22	14529
2014	Person with a disability	15	28	19	17	21	42	39	1073
2014	Not a person with a disability	19	36	19	15	11	55	26	14089
2011	Person with a disability	16	28	15	20	21	45	41	1107
2011	Not a person with a disability	19	36	17	16	11	56	27	15610

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	30	38	12	13	7	68	20	1287
2019	Not a person with a disability	35	43	11	8	3	78	11	14419
2018	Person with a disability	30	38	11	13	9	67	22	1223
2018	Not a person with a disability	33	43	12	8	4	75	12	13299
2017	Person with a disability	30	37	13	12	8	67	20	1196
2017	Not a person with a disability	33	44	11	8	4	77	12	14525

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	39	38	11	7	5	1	78	12	1281
2019	Not a person with a disability	45	39	9	4	2	0	85	7	14426
2018	Person with a disability	42	38	9	6	4	1	81	10	1219
2018	Not a person with a disability	46	41	8	4	1	0	87	5	13286
2017	Person with a disability	40	38	11	6	5	1	79	11	1193
2017	Not a person with a disability	42	41	9	5	2	0	84	7	14513
2014	Person with a disability	35	38	14	6	6	1	73	13	1074
2014	Not a person with a disability	37	43	12	5	3	0	80	8	14087
2011	Person with a disability	34	38	11	10	6	1	72	16	1104
2011	Not a person with a disability	34	43	12	6	4	1	78	10	15596
2008	Person with a disability	43	36	9	6	5	1	80	11	1069
2008	Not a person with a disability	41	41	9	5	3	1	82	8	13584

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	25	30	13	15	18	54	32	1290
2019	Not a person with a disability	31	36	15	11	7	68	17	14458
2018	Person with a disability	23	29	16	15	16	52	32	1222
2018	Not a person with a disability	29	39	15	10	7	68	17	13242
2017	Person with a disability	22	32	14	15	16	54	31	1198
2017	Not a person with a disability	28	38	15	10	8	66	18	14518

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	49	29	12	4	5	79	9	1280
2019	Not a person with a disability	50	33	10	4	2	84	5	14408
2018	Person with a disability	51	30	9	5	4	81	9	1208
2018	Not a person with a disability	49	36	10	4	2	85	5	13164
2017	Person with a disability	54	29	10	4	3	83	7	1191
2017	Not a person with a disability	50	36	9	3	2	86	5	14506
2014	Person with a disability	59	26	9	3	3	85	6	1074
2014	Not a person with a disability	56	31	9	3	2	87	4	14081
2011	Person with a disability	57	27	8	4	3	84	7	1105
2011	Not a person with a disability	55	32	8	3	1	87	5	15607

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	21	29	15	17	17	0	51	34	1284
2019	Not a person with a disability	27	35	16	13	8	0	63	21	14415
2018	Person with a disability	19	29	16	17	18	1	48	36	1219
2018	Not a person with a disability	25	36	17	13	9	0	61	22	13228
2017	Person with a disability	21	30	15	18	16	0	51	34	1188
2017	Not a person with a disability	25	37	15	14	8	1	63	22	14478
2014	Person with a disability	13	33	12	17	23	1	47	41	1074
2014	Not a person with a disability	17	37	16	16	13	1	54	29	14089
2011	Person with a disability	18	31	13	16	21	1	49	37	1107
2011	Not a person with a disability	22	36	15	15	12	1	58	27	15603

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	24	27	17	14	17	0	0	52	32	1288
2019	Not a person with a disability	30	33	17	11	7	0	0	64	19	14468
2018	Person with a disability	21	29	17	15	16	0	1	51	31	1213
2018	Not a person with a disability	29	33	18	12	8	0	1	62	20	13217
2017	Person with a disability	23	28	16	15	16	1	1	52	32	1191
2017	Not a person with a disability	29	34	17	12	8	0	1	63	20	14485
2014	Person with a disability	18	29	18	16	19	0	0	47	35	1074
2014	Not a person with a disability	23	34	18	13	10	0	1	58	24	14092

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	27	35	14	14	9	0	1	63	24	1273
2019	Not a person with a disability	33	41	12	9	4	0	0	75	12	14329
2018	Person with a disability	27	30	16	15	11	0	0	58	26	1217
2018	Not a person with a disability	31	39	14	10	5	0	0	71	15	13224
2017	Person with a disability	26	35	15	13	10	0	0	62	24	1190
2017	Not a person with a disability	32	40	13	9	5	0	0	72	14	14491
2014	Person with a disability	21	33	17	15	14	0	0	54	29	1074
2014	Not a person with a disability	25	40	16	12	7	0	0	65	19	14085
2011	Person with a disability	27	34	14	13	9	1	1	63	23	1108
2011	Not a person with a disability	31	42	13	9	4	0	0	73	14	15590

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	37	33	13	9	8	0	69	17	1291
2019	Not a person with a disability	41	38	11	6	3	0	79	10	14493
2018	Person with a disability	34	36	14	9	7	0	70	16	1219
2018	Not a person with a disability	39	40	12	6	3	0	79	9	13269
2017	Person with a disability	36	37	11	8	7	0	73	15	1192
2017	Not a person with a disability	38	40	12	6	3	0	79	9	14478
2014	Person with a disability	33	36	13	9	9	1	69	18	1073
2014	Not a person with a disability	34	42	13	7	4	0	76	11	14080
2011	Person with a disability	34	38	11	9	8	0	72	16	1105
2011	Not a person with a disability	36	42	11	7	4	0	78	11	15612
2008	Person with a disability	36	38	10	9	6	0	74	15	1070
2008	Not a person with a disability	37	43	9	7	3	0	80	11	13595

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	37	27	19	8	6	0	3	66	14	1276
2019	Not a person with a disability	43	31	15	6	3	0	2	75	9	14390
2018	Person with a disability	39	26	17	9	6	0	2	67	16	1222
2018	Not a person with a disability	42	30	16	6	4	0	2	74	10	13329
2017	Person with a disability	35	31	15	9	5	1	3	69	15	1195
2017	Not a person with a disability	43	32	14	5	3	0	2	77	9	14537
2014	Person with a disability	35	29	18	8	7	0	2	66	16	1075
2014	Not a person with a disability	42	32	15	6	4	0	2	75	9	14093
2011	Person with a disability	33	31	17	8	9	0	2	66	17	1110
2011	Not a person with a disability	37	32	16	8	5	0	2	70	13	15600
2008	Person with a disability	25	33	20	12	8	0	1	59	21	1068
2008	Not a person with a disability	30	34	20	10	6	0	1	64	16	13593

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	15	23	34	16	9	1	2	25	39	1288
2019	Not a person with a disability	9	23	35	20	9	1	2	30	34	14482
2018	Person with a disability	15	25	32	15	9	1	2	25	42	1219
2018	Not a person with a disability	10	25	34	19	9	1	2	29	36	13276
2017	Person with a disability	16	23	32	16	7	2	3	25	41	1190
2017	Not a person with a disability	10	22	34	18	10	1	5	30	34	14483
2014	Person with a disability	19	29	32	12	5	1	2	18	50	1072
2014	Not a person with a disability	12	29	35	15	7	1	3	22	42	14071
2011	Person with a disability	21	31	31	9	5	1	3	14	54	1103
2011	Not a person with a disability	16	31	32	13	6	1	2	19	48	15585
2008	Person with a disability	22	30	31	11	4	1	1	15	54	1068
2008	Not a person with a disability	17	32	32	13	4	1	2	17	50	13568

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	13	18	28	20	15	3	2	38	33	1286
2019	Not a person with a disability	7	15	27	27	18	3	2	47	24	14424
2018	Person with a disability	16	19	28	19	14	2	2	34	37	1218
2018	Not a person with a disability	8	17	28	26	15	3	2	44	27	13220
2017	Person with a disability	13	19	29	20	12	3	4	35	34	1189
2017	Not a person with a disability	8	16	27	23	17	4	6	43	27	14430
2014	Person with a disability	20	26	27	14	8	2	3	23	48	1073
2014	Not a person with a disability	13	23	31	18	10	3	3	29	38	14058
2011	Person with a disability	23	25	27	13	6	2	3	21	51	1104
2011	Not a person with a disability	18	24	28	17	8	2	3	26	44	15576
2008	Person with a disability	22	28	27	14	5	2	2	19	53	1064
2008	Not a person with a disability	18	26	28	17	8	2	2	25	46	13559

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	17	22	24	17	11	3	5	31	43	1288
2019	Not a person with a disability	14	21	28	18	11	3	4	32	38	14440
2018	Person with a disability	20	22	25	14	12	3	5	28	45	1218
2018	Not a person with a disability	15	22	28	18	10	3	4	30	40	13229
2017	Person with a disability	18	21	23	16	12	3	8	31	44	1182
2017	Not a person with a disability	14	20	28	16	11	3	8	31	39	14451
2014	Person with a disability	23	23	25	13	7	2	7	21	51	1073
2014	Not a person with a disability	18	25	27	14	8	3	6	23	47	14056
2011	Person with a disability	25	24	23	13	6	3	6	20	54	1106
2011	Not a person with a disability	21	26	26	14	7	2	5	22	51	15561
2008	Person with a disability	25	26	25	14	5	3	3	20	54	1067
2008	Not a person with a disability	21	26	28	15	6	2	4	22	49	13544

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	12	17	26	23	15	2	6	41	32	1277
2019	Not a person with a disability	8	15	29	25	16	1	4	44	25	14404
2018	Person with a disability	15	16	27	21	14	2	5	37	33	1214
2018	Not a person with a disability	10	16	30	24	15	1	4	41	27	13192
2017	Person with a disability	16	17	23	23	12	2	8	39	36	1183
2017	Not a person with a disability	9	16	29	23	15	2	7	41	27	14404
2014	Person with a disability	18	19	28	19	9	1	5	30	40	1069
2014	Not a person with a disability	10	19	32	22	11	1	6	36	30	14032
2011	Person with a disability	16	19	32	18	10	1	5	29	37	1099
2011	Not a person with a disability	13	21	31	20	9	1	5	31	36	15551
2008	Person with a disability	16	22	33	18	6	1	3	25	40	1066
2008	Not a person with a disability	13	22	33	20	8	1	3	30	36	13543

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	16	21	26	16	14	2	4	32	40	1288
2019	Not a person with a disability	11	19	27	22	16	2	4	40	32	14441
2018	Person with a disability	21	24	25	15	12	2	2	27	47	1219
2018	Not a person with a disability	13	20	27	21	14	2	4	36	35	13232
2017	Person with a disability	22	21	23	15	11	3	6	28	47	1185
2017	Not a person with a disability	12	19	27	18	15	2	7	37	34	14459
2014	Person with a disability	31	22	23	12	6	2	3	19	56	1072
2014	Not a person with a disability	20	25	26	14	9	1	4	24	48	14066
2011	Person with a disability	31	25	23	10	6	1	4	17	59	1105
2011	Not a person with a disability	23	25	26	14	8	1	4	23	50	15585
2008	Person with a disability	29	25	25	12	6	1	2	18	56	1063
2008	Not a person with a disability	21	26	26	15	7	1	3	23	49	13549

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	15	19	24	19	15	5	4	37	37	1279
2019	Not a person with a disability	11	18	26	22	16	4	3	41	32	14412
2018	Person with a disability	19	20	24	17	13	3	4	32	42	1214
2018	Not a person with a disability	13	20	27	20	13	4	3	36	35	13191
2017	Person with a disability	15	22	25	18	10	4	7	31	41	1186
2017	Not a person with a disability	12	19	26	19	14	5	6	37	34	14462
2014	Person with a disability	17	19	25	21	10	3	6	34	39	1067
2014	Not a person with a disability	12	18	26	23	12	4	6	39	32	14058
2011	Person with a disability	17	19	25	20	9	4	6	33	40	1101
2011	Not a person with a disability	13	18	26	22	13	3	6	38	33	15554
2008	Person with a disability	20	22	26	19	8	2	2	28	44	1065
2008	Not a person with a disability	15	22	28	20	10	2	4	31	39	13559

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	21	24	27	14	8	3	2	24	47	1291
2019	Not a person with a disability	14	23	32	16	10	2	2	27	39	14437
2018	Person with a disability	23	25	28	11	8	3	2	20	51	1220
2018	Not a person with a disability	16	24	31	15	9	3	2	24	43	13275
2017	Person with a disability	25	23	27	10	7	3	4	19	52	1192
2017	Not a person with a disability	15	23	31	14	9	3	5	25	41	14465
2014	Person with a disability	26	22	30	11	5	2	3	17	51	1073
2014	Not a person with a disability	17	26	31	13	7	3	4	21	46	14059

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	16	24	33	15	8	1	1	24	42	1289
2019	Not a person with a disability	10	21	35	21	11	1	2	33	32	14471

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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	67	13	7	4	4	0	5	84	8	1293
2019	Not a person with a disability	71	15	6	3	2	0	3	89	5	14474
2017	Person with a disability	70	13	5	4	3	1	5	88	7	1190
2017	Not a person with a disability	70	15	5	4	2	0	4	89	6	14524
2014	Person with a disability	69	14	5	2	4	0	6	88	7	1074
2014	Not a person with a disability	70	15	4	3	3	0	4	89	6	14088
2011	Person with a disability	68	15	5	3	3	1	5	88	7	1110
2011	Not a person with a disability	69	15	5	4	3	0	4	87	8	15598
2008	Person with a disability	66	12	5	4	5	1	7	85	10	1070
2008	Not a person with a disability	67	13	5	4	4	1	6	86	9	13577

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	23	23	17	13	14	6	4	51	31	1289
2019	Not a person with a disability	29	29	16	9	6	7	4	65	17	14468
2018	Person with a disability	20	25	20	11	15	5	3	49	29	1220
2018	Not a person with a disability	22	32	19	9	6	7	4	60	18	13255
2017	Person with a disability	24	24	16	13	15	5	3	52	30	1195
2017	Not a person with a disability	27	30	15	10	6	6	5	65	18	14523
2014	Person with a disability	24	26	16	11	17	4	2	54	30	1075
2014	Not a person with a disability	27	31	16	10	7	5	4	64	18	14088

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	36	25	12	12	13	1	0	62	26	1286
2019	Not a person with a disability	49	29	8	7	5	1	0	79	12	14447
2018	Person with a disability	35	23	12	15	14	1	0	59	29	1219
2018	Not a person with a disability	43	32	9	8	5	1	0	77	14	13216
2017	Person with a disability	36	24	10	15	12	2	1	62	27	1196
2017	Not a person with a disability	47	31	8	8	5	1	0	79	13	14517
2014	Person with a disability	37	24	10	13	15	1	0	62	28	1073
2014	Not a person with a disability	43	31	9	9	6	1	0	75	15	14086

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	43	30	10	10	7	1	74	17	1289
2019	Not a person with a disability	51	33	7	6	3	0	84	9	14441
2018	Person with a disability	42	32	10	10	6	1	75	16	1215
2018	Not a person with a disability	47	37	7	6	2	0	85	8	13232
2017	Person with a disability	37	36	9	11	6	0	73	18	1194
2017	Not a person with a disability	45	39	7	6	3	0	84	9	14508
2014	Person with a disability	34	37	10	13	6	1	71	19	1073
2014	Not a person with a disability	40	42	9	7	3	0	82	9	14087

Question 23. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	33	31	18	9	7	2	0	65	17	1290
2019	Not a person with a disability	41	36	14	5	2	2	1	79	7	14479
2018	Person with a disability	28	36	17	8	6	3	1	67	15	1220
2018	Not a person with a disability	37	39	14	5	2	2	1	78	7	13267

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	31	20	20	8	9	2	9	58	19	1288
2019	Not a person with a disability	40	25	16	5	4	1	8	72	10	14483

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	36	27	15	12	10	1	0	63	23	1288
2019	Not a person with a disability	42	32	12	8	4	1	1	76	12	14477
2018	Person with a disability	34	30	12	13	9	1	0	66	22	1216
2018	Not a person with a disability	39	36	12	8	5	1	0	75	13	13255
2017	Person with a disability	34	33	13	11	8	1	1	68	19	1196
2017	Not a person with a disability	38	37	11	8	5	1	1	76	13	14525
2014	Person with a disability	33	31	12	11	13	1	0	64	24	1074
2014	Not a person with a disability	34	38	13	9	6	1	0	73	14	14093
2011	Person with a disability	27	33	14	14	12	1	0	60	26	1109
2011	Not a person with a disability	31	38	14	10	7	1	0	69	17	15607
2008	Person with a disability	24	32	12	14	16	1	0	57	31	1068
2008	Not a person with a disability	27	35	14	13	10	1	1	62	23	13589

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	43	24	15	7	8	2	1	69	15	1281
2019	Not a person with a disability	51	28	11	5	3	2	1	81	8	14468
2018	Person with a disability	42	26	11	9	8	2	0	71	18	1212
2018	Not a person with a disability	47	31	11	5	3	2	1	80	9	13236
2017	Person with a disability	40	30	12	8	7	3	1	72	16	1195
2017	Not a person with a disability	47	31	10	5	3	2	1	81	9	14528
2014	Person with a disability	38	26	14	8	10	2	0	66	19	1075
2014	Not a person with a disability	42	33	13	6	4	2	0	76	11	14093
2011	Person with a disability	35	28	14	10	9	2	1	66	20	1107
2011	Not a person with a disability	39	33	13	7	4	2	0	74	12	15605
2008	Person with a disability	32	31	13	11	10	3	0	65	21	1068
2008	Not a person with a disability	35	33	14	8	7	3	1	71	15	13593

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	40	28	13	9	8	1	1	69	18	1284
2019	Not a person with a disability	48	31	10	6	3	1	0	80	10	14443
2018	Person with a disability	39	29	11	11	8	1	0	69	19	1213
2018	Not a person with a disability	45	33	10	7	4	1	0	79	10	13200
2017	Person with a disability	38	29	13	10	8	1	1	69	18	1195
2017	Not a person with a disability	45	34	9	6	4	1	0	80	10	14513
2014	Person with a disability	36	31	12	11	10	1	0	67	21	1074
2014	Not a person with a disability	40	36	11	8	4	1	0	76	13	14089
2011	Person with a disability	33	33	11	12	9	1	0	67	22	1109
2011	Not a person with a disability	37	37	10	10	5	1	0	75	15	15594
2008	Person with a disability	30	33	11	13	12	1	0	64	25	1067
2008	Not a person with a disability	34	36	11	10	8	1	0	71	18	13578

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	76	10	4	2	3	0	4	90	5	1280
2019	Not a person with a disability	81	10	3	1	1	0	3	94	2	14418
2017	Person with a disability	79	9	3	1	2	1	4	93	4	1196
2017	Not a person with a disability	79	11	3	1	2	0	3	94	3	14514
2014	Person with a disability	77	9	5	1	2	0	5	91	4	1075
2014	Not a person with a disability	77	13	3	1	2	0	3	93	3	14085
2011	Person with a disability	76	10	5	1	3	1	4	90	5	1108
2011	Not a person with a disability	78	12	3	2	2	0	3	92	4	15596
2008	Person with a disability	76	7	3	2	4	1	7	91	6	1065
2008	Not a person with a disability	78	7	3	2	3	1	6	92	5	13579

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	46	17	10	6	10	3	8	71	18	1283
2019	Not a person with a disability	53	19	8	4	5	2	8	81	11	14475
2017	Person with a disability	42	20	7	7	11	4	9	72	20	1195
2017	Not a person with a disability	46	22	7	5	6	4	10	79	13	14510
2014	Person with a disability	39	19	10	7	13	3	7	66	23	1073
2014	Not a person with a disability	41	24	8	6	8	4	10	75	16	14088
2011	Person with a disability	39	23	9	9	14	3	4	67	24	1107
2011	Not a person with a disability	42	27	8	7	9	2	5	74	17	15612

Question 30. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	51	23	11	5	8	2	75	13	1289
2019	Not a person with a disability	60	24	9	3	3	1	84	6	14501
2018	Person with a disability	49	24	11	6	8	1	75	14	1216
2018	Not a person with a disability	54	27	10	4	4	1	82	8	13224
2017	Person with a disability	50	22	12	6	7	3	74	13	1196
2017	Not a person with a disability	55	26	10	4	4	2	83	8	14517

Question 31. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	43	27	13	8	9	0	70	17	1286
2019	Not a person with a disability	54	28	9	5	4	0	82	9	14507
2018	Person with a disability	42	27	12	9	9	1	70	18	1214
2018	Not a person with a disability	49	29	11	6	4	0	78	10	13244
2017	Person with a disability	45	26	11	8	8	1	72	17	1195
2017	Not a person with a disability	52	28	10	6	4	0	80	10	14497
2014	Person with a disability	40	27	11	10	12	0	67	22	1073
2014	Not a person with a disability	45	32	11	7	5	0	77	12	14081

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	27	47	8	11	5	1	1	75	16	144
2019	Not a person with a disability	21	48	13	12	3	1	1	71	16	2460

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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	26	25	17	11	12	10	0	57	25	1293
2019	Not a person with a disability	34	31	15	7	4	8	0	72	12	14479
2018	Person with a disability	26	24	17	10	12	11	0	56	25	1220
2018	Not a person with a disability	32	31	16	7	5	9	0	69	13	13309
2017	Person with a disability	25	25	15	12	11	11	0	57	26	1197
2017	Not a person with a disability	31	31	15	7	5	10	0	70	14	14534
2014	Person with a disability	21	25	17	10	14	13	0	53	28	1075
2014	Not a person with a disability	24	32	18	9	6	11	0	63	17	14083
2011	Person with a disability	19	22	19	12	17	10	0	46	33	1108
2011	Not a person with a disability	21	30	20	10	8	10	1	57	20	15603

Question 35. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	23	25	19	13	16	4	50	30	1287
2019	Not a person with a disability	31	33	17	9	6	3	67	16	14447
2018	Person with a disability	22	27	16	16	14	5	52	32	1220
2018	Not a person with a disability	29	33	18	10	6	3	64	17	13263
2017	Person with a disability	23	25	17	16	14	5	51	31	1197
2017	Not a person with a disability	28	33	17	10	7	4	64	18	14528
2014	Person with a disability	19	24	18	15	18	5	45	35	1075
2014	Not a person with a disability	20	32	21	14	9	4	54	24	14085
2011	Person with a disability	14	23	18	17	23	3	39	42	1108
2011	Not a person with a disability	16	30	22	15	13	4	48	29	15583
2008	Person with a disability	15	27	17	17	20	3	43	39	1069
2008	Not a person with a disability	18	32	20	15	12	3	52	28	13580

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	16	24	20	16	16	7	43	35	1288
2019	Not a person with a disability	23	30	20	13	7	7	57	21	14425
2018	Person with a disability	16	24	20	18	15	7	43	35	1216
2018	Not a person with a disability	20	31	21	13	8	7	55	23	13255
2017	Person with a disability	16	24	18	17	15	9	44	36	1195
2017	Not a person with a disability	21	30	19	13	8	9	56	23	14508
2014	Person with a disability	12	21	20	18	19	8	37	41	1074
2014	Not a person with a disability	14	28	23	17	11	8	45	30	14081
2011	Person with a disability	10	20	20	21	22	7	33	46	1109
2011	Not a person with a disability	9	28	23	21	13	7	40	36	15584
2008	Person with a disability	7	24	19	24	19	7	34	46	1068
2008	Not a person with a disability	9	28	21	22	14	6	39	38	13586

Question 37. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	17	27	17	18	18	4	45	38	1292
2019	Not a person with a disability	22	33	19	14	9	3	57	24	14471
2018	Person with a disability	14	26	16	20	20	4	41	42	1221
2018	Not a person with a disability	20	33	18	15	9	4	55	25	13293
2017	Person with a disability	16	27	16	17	17	6	46	37	1196
2017	Not a person with a disability	21	34	17	14	9	5	58	24	14505
2014	Person with a disability	13	27	15	19	21	4	42	42	1072
2014	Not a person with a disability	14	31	19	18	13	4	48	32	14079
2011	Person with a disability	11	26	15	20	23	3	39	45	1110
2011	Not a person with a disability	11	33	19	20	14	3	46	35	15585
2008	Person with a disability	11	30	15	23	17	4	43	42	1069
2008	Not a person with a disability	12	35	16	21	13	2	49	35	13588

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	35	16	10	5	10	19	6	67	20	1287
2019	Not a person with a disability	42	17	10	6	6	16	4	74	14	14508

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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	23	38	19	11	7	2	63	18	1288
2019	Not a person with a disability	28	45	16	7	3	1	73	10	14488
2018	Person with a disability	24	38	18	11	7	1	63	18	1218
2018	Not a person with a disability	27	45	16	8	3	1	73	11	13271
2017	Person with a disability	24	37	20	10	6	3	63	16	1192
2017	Not a person with a disability	28	44	16	7	3	1	73	11	14517
2014	Person with a disability	22	36	20	10	10	2	59	21	1075
2014	Not a person with a disability	23	44	18	9	4	2	68	13	14088
2011	Person with a disability	23	36	17	11	11	2	60	22	1106
2011	Not a person with a disability	22	44	17	10	6	2	66	16	15595

Question 40. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	12	27	22	21	14	3	0	40	36	1276
2019	Not a person with a disability	17	37	20	16	7	3	0	55	24	14430

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	31	34	13	10	9	2	1	66	20	1288
2019	Not a person with a disability	35	38	13	8	4	2	1	75	12	14468
2018	Person with a disability	31	34	12	11	10	2	0	66	21	1221
2018	Not a person with a disability	34	40	13	8	4	2	1	75	12	13267
2017	Person with a disability	35	33	11	11	6	3	1	71	18	1194
2017	Not a person with a disability	37	38	11	7	4	3	1	78	11	14504
2014	Person with a disability	38	33	11	9	7	2	0	73	16	1074
2014	Not a person with a disability	37	40	10	7	3	3	1	80	10	14090
2011	Person with a disability	35	28	12	9	11	5	1	67	21	1103
2011	Not a person with a disability	31	37	12	9	5	5	1	72	15	15558
2008	Person with a disability	28	32	11	12	10	5	1	64	24	1068
2008	Not a person with a disability	27	37	13	11	7	5	1	67	19	13577

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	29	32	17	10	9	3	62	20	1287
2019	Not a person with a disability	36	38	16	6	3	1	75	9	14447
2018	Person with a disability	28	32	17	12	9	2	62	21	1218
2018	Not a person with a disability	34	40	16	6	3	1	74	9	13223

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	17	18	14	16	25	8	2	39	45	1286
2019	Not a person with a disability	21	25	19	12	10	10	2	52	26	14479
2018	Person with a disability	15	17	17	17	25	7	1	36	46	1220
2018	Not a person with a disability	19	26	20	13	11	9	2	50	27	13269
2017	Person with a disability	15	20	13	17	25	8	2	38	47	1194
2017	Not a person with a disability	19	24	17	13	11	11	3	51	29	14496
2014	Person with a disability	14	19	13	16	27	8	1	37	48	1074
2014	Not a person with a disability	16	24	18	16	14	10	2	45	34	14089
2011	Person with a disability	12	18	15	18	26	9	1	34	49	1111
2011	Not a person with a disability	13	23	19	16	13	12	3	42	35	15608

Question 44. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	17	25	16	18	20	4	0	44	39	1282
2019	Not a person with a disability	25	33	17	13	9	3	0	60	22	14467
2018	Person with a disability	17	26	17	16	20	3	0	45	38	1219
2018	Not a person with a disability	23	34	18	13	9	3	0	59	23	13276
2017	Person with a disability	17	27	17	17	17	5	0	47	36	1198
2017	Not a person with a disability	24	34	16	13	9	3	0	61	22	14510
2014	Person with a disability	15	24	16	20	21	4	1	41	43	1075
2014	Not a person with a disability	18	33	18	16	12	3	1	53	29	14092
2011	Person with a disability	14	25	15	20	23	2	0	40	44	1106
2011	Not a person with a disability	16	33	19	17	13	2	0	50	31	15601
2008	Person with a disability	12	27	18	20	21	2	0	39	42	1064
2008	Not a person with a disability	15	34	19	17	13	1	0	50	31	13594

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	14	20	14	15	30	4	2	37	48	1287
2019	Not a person with a disability	25	29	15	14	14	3	1	56	29	14498
2018	Person with a disability	15	21	14	17	29	3	2	37	48	1214
2018	Not a person with a disability	22	30	16	14	14	2	2	54	30	13285
2017	Person with a disability	14	20	13	18	29	3	2	36	50	1194
2017	Not a person with a disability	22	28	15	15	15	3	2	53	32	14515
2014	Person with a disability	11	15	12	19	36	3	3	28	59	1075
2014	Not a person with a disability	14	24	16	19	22	3	2	40	43	14089
2011	Person with a disability	10	18	13	17	38	2	2	29	58	1107
2011	Not a person with a disability	13	26	16	19	23	2	2	40	43	15595
2008	Person with a disability	14	24	14	21	26	2	1	38	48	1068
2008	Not a person with a disability	16	33	15	17	15	1	1	51	34	13580

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	36	21	18	10	9	1	5	61	20	1283
2019	Not a person with a disability	50	24	13	5	3	1	4	77	9	14480

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	46	9	8	6	11	3	18	70	21	1286
2019	Not a person with a disability	54	9	8	5	5	2	16	78	12	14474

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	31	21	18	12	11	3	5	56	24	1280
2019	Not a person with a disability	43	23	17	7	5	2	3	70	12	14471

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	28	17	18	14	14	4	6	50	30	1282
2019	Not a person with a disability	40	21	16	9	6	4	4	66	16	14437

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	29	16	15	12	17	4	7	50	33	1282
2019	Not a person with a disability	39	16	15	11	11	3	5	60	24	14456

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	55	15	11	5	4	4	6	78	10	1283
2019	Not a person with a disability	65	15	8	3	2	3	5	86	5	14456

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	53	12	10	5	9	6	5	73	16	1285
2019	Not a person with a disability	73	9	5	2	2	4	5	90	5	14433

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	43	17	13	8	12	3	5	64	21	1289
2019	Not a person with a disability	75	7	3	1	1	3	10	94	2	14439

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	14	31	20	17	14	5	0	47	33	1287
2019	Not a person with a disability	19	38	21	11	5	5	1	61	17	14473
2018	Person with a disability	14	26	23	16	17	4	0	42	35	1220
2018	Not a person with a disability	20	34	23	11	7	5	0	57	19	13295
2017	Person with a disability	13	28	21	16	14	6	1	44	33	1195
2017	Not a person with a disability	20	34	21	12	7	6	1	58	20	14507

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	26	33	16	12	10	2	60	23	1280
2019	Not a person with a disability	39	38	12	6	3	2	78	9	14431
2018	Person with a disability	35	32	12	11	9	2	67	20	1217
2018	Not a person with a disability	44	37	11	4	2	1	83	6	13253
2017	Person with a disability	31	37	13	11	6	2	70	17	1195
2017	Not a person with a disability	42	39	10	4	2	2	83	7	14501
2014	Person with a disability	32	29	15	11	10	3	63	21	1073
2014	Not a person with a disability	38	38	13	5	3	3	79	8	14089
2011	Person with a disability	25	30	17	12	12	3	57	25	1111
2011	Not a person with a disability	30	39	16	6	5	4	71	12	15584

Question 49. My department or agency implements activities and practices that support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	34	31	17	7	7	4	0	68	15	1289
2019	Not a person with a disability	46	35	11	3	2	3	1	83	6	14439
2018	Person with a disability	38	32	14	6	7	3	0	72	14	1222
2018	Not a person with a disability	45	36	12	3	2	2	0	83	5	13249
2017	Person with a disability	36	31	15	6	6	5	1	71	13	1195
2017	Not a person with a disability	41	36	13	3	2	4	1	81	6	14501
2014	Person with a disability	36	30	14	6	8	6	1	70	15	1071
2014	Not a person with a disability	39	35	14	3	2	5	1	79	6	14080

Question 50. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	36	31	13	10	9	1	68	19	1287
2019	Not a person with a disability	52	34	8	4	2	0	86	6	14479
2018	Person with a disability	37	31	13	9	9	1	69	18	1218
2018	Not a person with a disability	50	36	8	4	2	0	86	6	13238
2017	Person with a disability	35	36	12	10	6	0	72	16	1196
2017	Not a person with a disability	48	37	8	4	3	0	86	6	14536
2014	Person with a disability	32	33	11	12	11	1	66	23	1073
2014	Not a person with a disability	42	39	11	5	3	0	81	8	14080
2011	Person with a disability	27	34	14	12	12	1	61	24	1106
2011	Not a person with a disability	34	40	14	7	5	1	74	12	15563
2008	Person with a disability	23	39	14	13	11	1	62	24	1066
2008	Not a person with a disability	29	42	14	8	6	1	72	14	13581

Question 51. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	28	28	17	11	15	1	56	27	1288
2019	Not a person with a disability	40	33	15	7	5	1	73	12	14453
2018	Person with a disability	28	27	18	12	13	1	56	25	1215
2018	Not a person with a disability	38	33	16	8	5	0	71	12	13256
2017	Person with a disability	26	29	20	12	11	1	56	23	1194
2017	Not a person with a disability	35	34	16	8	6	1	70	14	14509
2014	Person with a disability	19	25	18	19	18	1	45	37	1074
2014	Not a person with a disability	23	36	19	13	8	1	59	21	14094
2011	Person with a disability	19	27	19	16	18	1	46	34	1106
2011	Not a person with a disability	22	35	21	12	9	1	58	21	15593

Question 52. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	25	31	16	14	13	1	57	27	1277
2019	Not a person with a disability	38	35	14	8	5	0	73	13	14402
2018	Person with a disability	26	32	16	13	12	1	58	25	1208
2018	Not a person with a disability	36	36	15	8	4	0	72	12	13178
2017	Person with a disability	25	32	18	13	11	1	58	24	1197
2017	Not a person with a disability	34	37	15	8	5	0	72	13	14515
2014	Person with a disability	19	28	19	19	16	0	47	35	1075
2014	Not a person with a disability	22	38	19	13	7	1	61	20	14087
2011	Person with a disability	19	28	18	18	17	1	48	35	1105
2011	Not a person with a disability	21	38	19	13	8	1	59	21	15564
2008	Person with a disability	18	36	16	18	12	0	54	30	1061
2008	Not a person with a disability	23	40	17	13	7	0	63	20	13578

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	25	19	18	14	19	4	1	46	35	1292
2019	Not a person with a disability	30	24	19	13	10	4	0	57	23	14495
2018	Person with a disability	22	19	20	16	17	6	1	44	36	1216
2018	Not a person with a disability	29	25	21	13	9	4	0	56	23	13275
2017	Person with a disability	23	21	18	16	16	6	1	47	34	1195
2017	Not a person with a disability	27	25	20	13	10	5	0	56	24	14521
2014	Person with a disability	21	18	16	19	20	5	1	41	41	1075
2014	Not a person with a disability	21	25	20	16	12	5	1	49	30	14084
2011	Person with a disability	24	18	16	16	18	7	1	45	37	1109
2011	Not a person with a disability	23	25	19	14	12	5	1	51	28	15581
2008	Person with a disability	18	25	17	19	15	5	0	46	36	1068
2008	Not a person with a disability	23	28	18	16	11	5	1	53	28	13578

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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2019	Person with a disability	35	27	39	1292
2019	Not a person with a disability	31	33	36	14529
2018	Person with a disability	32	30	38	1226
2018	Not a person with a disability	30	35	35	13338
2017	Person with a disability	30	33	37	1198
2017	Not a person with a disability	28	37	35	14529
2014	Person with a disability	31	34	35	1075
2014	Not a person with a disability	29	35	36	14093
2011	Person with a disability	30	37	33	1110
2011	Not a person with a disability	30	37	33	15606

Question 55. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2019	Person with a disability	13	28	42	6	4	6	453
2019	Not a person with a disability	12	37	36	5	5	6	4463
2018	Person with a disability	13	27	43	7	4	6	389
2018	Not a person with a disability	13	37	35	5	5	6	3988
2017	Person with a disability	19	26	34	8	6	7	359
2017	Not a person with a disability	15	35	33	5	7	6	4155
2014	Person with a disability	16	24	32	14	9999	13	332
2014	Not a person with a disability	16	31	37	8	9999	9	4164
2011	Person with a disability	22	21	39	8	9999	11	332
2011	Not a person with a disability	18	30	34	7	9999	10	4720

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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	36	40	9	8	5	1	1	78	14	1286
2019	Not a person with a disability	31	47	10	7	2	1	2	81	9	14436

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	46	27	12	5	4	5	1	78	10	1286
2019	Not a person with a disability	53	29	9	2	1	5	2	87	3	14443

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	28	72	1288
2019	Not a person with a disability	12	88	14496
2018	Person with a disability	29	71	1223
2018	Not a person with a disability	12	88	13324

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	48	52	363
2019	Not a person with a disability	51	49	1680
2018	Person with a disability	53	47	348
2018	Not a person with a disability	47	53	1575

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	72	28	363
2019	Not a person with a disability	53	47	1680
2018	Person with a disability	67	33	348
2018	Not a person with a disability	55	45	1575

Question 59c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	7	93	363
2019	Not a person with a disability	6	94	1680
2018	Person with a disability	4	96	348
2018	Not a person with a disability	6	94	1575

Question 59e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	6	94	363
2019	Not a person with a disability	4	96	1680
2018	Person with a disability	6	94	348
2018	Not a person with a disability	4	96	1575

Question 59f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	14	86	363
2019	Not a person with a disability	14	86	1680
2018	Person with a disability	20	80	348
2018	Not a person with a disability	15	85	1575

Question 59g. From whom did you experience harassment on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	3	97	363
2019	Not a person with a disability	4	96	1680
2018	Person with a disability	5	95	348
2018	Not a person with a disability	4	96	1575

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	45	55	359
2019	Not a person with a disability	38	62	1656
2018	Person with a disability	44	56	349
2018	Not a person with a disability	42	58	1575

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	47	53	359
2019	Not a person with a disability	36	64	1656
2018	Person with a disability	43	57	349
2018	Not a person with a disability	37	63	1575

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	57	43	359
2019	Not a person with a disability	41	59	1656
2018	Person with a disability	58	42	349
2018	Not a person with a disability	41	59	1575

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	51	49	359
2019	Not a person with a disability	37	63	1656
2018	Person with a disability	46	54	349
2018	Not a person with a disability	37	63	1575

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	31	69	359
2019	Not a person with a disability	24	76	1656
2018	Person with a disability	35	65	349
2018	Not a person with a disability	24	76	1575

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	57	43	359
2019	Not a person with a disability	54	46	1656
2018	Person with a disability	60	40	349
2018	Not a person with a disability	55	45	1575

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	41	59	359
2019	Not a person with a disability	32	68	1656
2018	Person with a disability	41	59	349
2018	Not a person with a disability	34	66	1575

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	2	98	359
2019	Not a person with a disability	1	99	1656
2018	Person with a disability	2	98	349
2018	Not a person with a disability	1	99	1575

Question 60i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	9	91	359
2019	Not a person with a disability	9	91	1656
2018	Person with a disability	9	91	349
2018	Not a person with a disability	9	91	1575

Question 60j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	17	83	359
2019	Not a person with a disability	10	90	1656
2018	Person with a disability	14	86	349
2018	Not a person with a disability	11	89	1575

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	64	36	359
2019	Not a person with a disability	43	57	1656
2018	Person with a disability	57	43	349
2018	Not a person with a disability	44	56	1575

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	28	72	359
2019	Not a person with a disability	23	77	1656
2018	Person with a disability	26	74	349
2018	Not a person with a disability	25	75	1575

Question 60m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	18	82	359
2019	Not a person with a disability	15	85	1656
2018	Person with a disability	26	74	349
2018	Not a person with a disability	16	84	1575

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	51	49	357
2019	Not a person with a disability	54	46	1644
2018	Person with a disability	55	45	348
2018	Not a person with a disability	52	48	1574

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	29	71	357
2019	Not a person with a disability	25	75	1644
2018	Person with a disability	29	71	348
2018	Not a person with a disability	26	74	1574

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	10	90	357
2019	Not a person with a disability	5	95	1644
2018	Person with a disability	7	93	348
2018	Not a person with a disability	5	95	1574

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	32	68	357
2019	Not a person with a disability	17	83	1644
2018	Person with a disability	32	68	348
2018	Not a person with a disability	20	80	1574

Question 61e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	14	86	357
2019	Not a person with a disability	9	91	1644
2018	Person with a disability	12	88	348
2018	Not a person with a disability	9	91	1574

Question 61f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	13	87	357
2019	Not a person with a disability	5	95	1644
2018	Person with a disability	10	90	348
2018	Not a person with a disability	5	95	1574

Question 61g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	12	88	357
2019	Not a person with a disability	14	86	1644
2018	Person with a disability	11	89	348
2018	Not a person with a disability	14	86	1574

Question 61h. What action(s) did you take to address the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	15	85	357
2019	Not a person with a disability	11	89	1644
2018	Person with a disability	18	82	348
2018	Not a person with a disability	10	90	1574

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	22	78	357
2019	Not a person with a disability	26	74	1644
2018	Person with a disability	21	79	348
2018	Not a person with a disability	27	73	1574

Question 62a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	10	90	311
2019	Not a person with a disability	13	87	1563
2018	Person with a disability	9	91	312
2018	Not a person with a disability	12	88	1490

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	15	85	311
2019	Not a person with a disability	22	78	1563
2018	Person with a disability	16	84	312
2018	Not a person with a disability	20	80	1490

Question 62c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	10	90	311
2019	Not a person with a disability	12	88	1563
2018	Person with a disability	10	90	312
2018	Not a person with a disability	11	89	1490

Question 62d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	6	94	311
2019	Not a person with a disability	8	92	1563
2018	Person with a disability	9	91	312
2018	Not a person with a disability	7	93	1490

Question 62e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	12	88	311
2019	Not a person with a disability	11	89	1563
2018	Person with a disability	11	89	312
2018	Not a person with a disability	11	89	1490

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	9	91	311
2019	Not a person with a disability	10	90	1563
2018	Person with a disability	9	91	312
2018	Not a person with a disability	9	91	1490

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	8	92	311
2019	Not a person with a disability	10	90	1563
2018	Person with a disability	8	92	312
2018	Not a person with a disability	10	90	1490

Question 62h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	16	84	311
2019	Not a person with a disability	10	90	1563
2018	Person with a disability	15	85	312
2018	Not a person with a disability	10	90	1490

Question 62i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	24	76	311
2019	Not a person with a disability	13	87	1563
2018	Person with a disability	18	82	312
2018	Not a person with a disability	11	89	1490

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	42	58	311
2019	Not a person with a disability	28	72	1563
2018	Person with a disability	38	62	312
2018	Not a person with a disability	26	74	1490

Question 62k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	15	85	311
2019	Not a person with a disability	8	92	1563
2018	Person with a disability	11	89	312
2018	Not a person with a disability	8	92	1490

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	62	38	311
2019	Not a person with a disability	43	57	1563
2018	Person with a disability	55	45	312
2018	Not a person with a disability	42	58	1490

Question 62m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	4	96	311
2019	Not a person with a disability	1	99	1563
2018	Person with a disability	3	97	312
2018	Not a person with a disability	1	99	1490

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	59	41	311
2019	Not a person with a disability	49	51	1563
2018	Person with a disability	57	43	312
2018	Not a person with a disability	50	50	1490

Question 62o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	5	95	311
2019	Not a person with a disability	3	97	1563
2018	Person with a disability	6	94	312
2018	Not a person with a disability	4	96	1490

Question 62p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	15	85	311
2019	Not a person with a disability	14	86	1563
2018	Person with a disability	18	82	312
2018	Not a person with a disability	13	87	1490

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	29	71	1285
2019	Not a person with a disability	15	85	14477

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	14	13	19	11	16	21	6	37	37	1293
2019	Not a person with a disability	18	16	19	6	5	27	8	53	18	14501
2018	Person with a disability	13	13	21	10	17	23	4	36	36	1218
2018	Not a person with a disability	16	17	22	5	5	27	7	51	16	13286
2017	Person with a disability	12	14	19	10	17	23	6	36	38	1198
2017	Not a person with a disability	16	16	18	6	6	28	10	52	18	14532
2014	Person with a disability	12	13	20	11	16	23	5	34	39	1074
2014	Not a person with a disability	13	16	20	6	5	31	9	49	18	14089

Question 65. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	26	25	17	11	13	8	1	56	26	1291
2019	Not a person with a disability	36	30	15	5	4	8	1	73	10	14513
2018	Person with a disability	23	26	16	11	13	9	1	55	27	1221
2018	Not a person with a disability	31	32	18	5	4	9	1	70	10	13289
2017	Person with a disability	24	25	18	10	12	11	1	54	25	1196
2017	Not a person with a disability	30	30	17	5	4	12	2	70	11	14504
2014	Person with a disability	20	22	21	9	14	12	1	49	27	1074
2014	Not a person with a disability	24	29	20	6	4	16	2	64	12	14090
2011	Person with a disability	24	30	18	11	10	8	0	59	22	1108
2011	Not a person with a disability	28	36	17	6	4	9	0	71	11	15587

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	24	76	1284
2019	Not a person with a disability	6	94	14492
2018	Person with a disability	24	76	1215
2018	Not a person with a disability	5	95	13292

Question 67a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	35	65	307
2019	Not a person with a disability	33	67	833
2018	Person with a disability	43	57	295
2018	Not a person with a disability	33	67	708

Question 67b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	81	19	307
2019	Not a person with a disability	73	27	833
2018	Person with a disability	80	20	295
2018	Not a person with a disability	74	26	708

Question 67c. From whom did you experience discrimination on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	5	95	307
2019	Not a person with a disability	3	97	833
2018	Person with a disability	2	98	295
2018	Not a person with a disability	3	97	708

Question 67e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	8	92	307
2019	Not a person with a disability	5	95	833
2018	Person with a disability	8	92	295
2018	Not a person with a disability	5	95	708

Question 67f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	11	89	307
2019	Not a person with a disability	14	86	833
2018	Person with a disability	12	88	295
2018	Not a person with a disability	13	87	708

Question 67g. From whom did you experience discrimination on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	10	90	307
2019	Not a person with a disability	8	92	833
2018	Person with a disability	7	93	295
2018	Not a person with a disability	7	93	708

Question 68a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	21	79	302
2019	Not a person with a disability	30	70	813
2018	Person with a disability	19	81	294
2018	Not a person with a disability	29	71	706

Question 68b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	13	87	302
2019	Not a person with a disability	24	76	813
2018	Person with a disability	15	85	294
2018	Not a person with a disability	23	77	706

Question 68c. Please indicate the type of discrimination you experienced. Colour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	11	89	302
2019	Not a person with a disability	18	82	813
2018	Person with a disability	10	90	294
2018	Not a person with a disability	16	84	706

Question 68d. Please indicate the type of discrimination you experienced. Religion
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	6	94	302
2019	Not a person with a disability	7	93	813
2018	Person with a disability	6	94	294
2018	Not a person with a disability	6	94	706

Question 68e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	28	72	302
2019	Not a person with a disability	28	72	813
2018	Person with a disability	22	78	294
2018	Not a person with a disability	31	69	706

Question 68f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	16	84	302
2019	Not a person with a disability	22	78	813
2018	Person with a disability	16	84	294
2018	Not a person with a disability	24	76	706

Question 68g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	7	93	302
2019	Not a person with a disability	5	95	813
2018	Person with a disability	5	95	294
2018	Not a person with a disability	4	96	706

Question 68h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	4	96	302
2019	Not a person with a disability	2	98	813
2018	Person with a disability	4	96	294
2018	Not a person with a disability	2	98	706

Question 68i. Please indicate the type of discrimination you experienced. Marital status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	9	91	302
2019	Not a person with a disability	8	92	813
2018	Person with a disability	8	92	294
2018	Not a person with a disability	8	92	706

Question 68j. Please indicate the type of discrimination you experienced. Family status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	13	87	302
2019	Not a person with a disability	19	81	813
2018	Person with a disability	15	85	294
2018	Not a person with a disability	18	82	706

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	2	98	302
2019	Not a person with a disability	1	99	813

Question 68l. Please indicate the type of discrimination you experienced. Disability
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	68	32	302
2019	Not a person with a disability	4	96	813
2018	Person with a disability	68	32	294
2018	Not a person with a disability	4	96	706

Question 68n. Please indicate the type of discrimination you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	11	89	302
2019	Not a person with a disability	22	78	813
2018	Person with a disability	11	89	294
2018	Not a person with a disability	21	79	706

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	36	64	302
2019	Not a person with a disability	25	75	803
2018	Person with a disability	38	62	295
2018	Not a person with a disability	31	69	709

Question 69b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	14	86	302
2019	Not a person with a disability	11	89	803
2018	Person with a disability	19	81	295
2018	Not a person with a disability	13	87	709

Question 69c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	6	94	302
2019	Not a person with a disability	2	98	803
2018	Person with a disability	7	93	295
2018	Not a person with a disability	2	98	709

Question 69d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	28	72	302
2019	Not a person with a disability	12	88	803
2018	Person with a disability	30	70	295
2018	Not a person with a disability	15	85	709

Question 69e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	9	91	302
2019	Not a person with a disability	3	97	803
2018	Person with a disability	5	95	295
2018	Not a person with a disability	3	97	709

Question 69f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	11	89	302
2019	Not a person with a disability	4	96	803
2018	Person with a disability	11	89	295
2018	Not a person with a disability	5	95	709

Question 69g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	11	89	302
2019	Not a person with a disability	11	89	803
2018	Person with a disability	7	93	295
2018	Not a person with a disability	10	90	709

Question 69h. What action(s) did you take to address the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	13	87	302
2019	Not a person with a disability	7	93	803
2018	Person with a disability	14	86	295
2018	Not a person with a disability	7	93	709

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	35	65	302
2019	Not a person with a disability	53	47	803
2018	Person with a disability	37	63	295
2018	Not a person with a disability	48	52	709

Question 70a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	5	95	242
2019	Not a person with a disability	6	94	731
2018	Person with a disability	5	95	260
2018	Not a person with a disability	5	95	678

Question 70b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	10	90	242
2019	Not a person with a disability	20	80	731
2018	Person with a disability	13	87	260
2018	Not a person with a disability	12	88	678

Question 70c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	4	96	242
2019	Not a person with a disability	5	95	731
2018	Person with a disability	6	94	260
2018	Not a person with a disability	4	96	678

Question 70d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	2	98	242
2019	Not a person with a disability	4	96	731
2018	Person with a disability	3	97	260
2018	Not a person with a disability	2	98	678

Question 70e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	3	97	242
2019	Not a person with a disability	3	97	731
2018	Person with a disability	3	97	260
2018	Not a person with a disability	4	96	678

Question 70f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	6	94	242
2019	Not a person with a disability	6	94	731
2018	Person with a disability	6	94	260
2018	Not a person with a disability	4	96	678

Question 70g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	6	94	242
2019	Not a person with a disability	7	93	731
2018	Person with a disability	7	93	260
2018	Not a person with a disability	9	91	678

Question 70h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	10	90	242
2019	Not a person with a disability	12	88	731
2018	Person with a disability	16	84	260
2018	Not a person with a disability	12	88	678

Question 70i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	15	85	242
2019	Not a person with a disability	11	89	731
2018	Person with a disability	17	83	260
2018	Not a person with a disability	9	91	678

Question 70j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	36	64	242
2019	Not a person with a disability	25	75	731
2018	Person with a disability	36	64	260
2018	Not a person with a disability	24	76	678

Question 70k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	7	93	242
2019	Not a person with a disability	7	93	731
2018	Person with a disability	12	88	260
2018	Not a person with a disability	7	93	678

Question 70l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	54	46	242
2019	Not a person with a disability	41	59	731
2018	Person with a disability	57	43	260
2018	Not a person with a disability	42	58	678

Question 70n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	62	38	242
2019	Not a person with a disability	60	40	731
2018	Person with a disability	64	36	260
2018	Not a person with a disability	58	42	678

Question 70o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	5	95	242
2019	Not a person with a disability	3	97	731
2018	Person with a disability	6	94	260
2018	Not a person with a disability	4	96	678

Question 70p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	10	90	242
2019	Not a person with a disability	10	90	731
2018	Person with a disability	15	85	260
2018	Not a person with a disability	14	86	678

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	22	78	1281
2019	Not a person with a disability	8	92	14495

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	15	13	21	10	13	23	6	39	32	1287
2019	Not a person with a disability	20	15	20	3	3	30	8	57	10	14487
2018	Person with a disability	14	14	21	8	13	25	4	40	30	1224
2018	Not a person with a disability	18	17	22	3	3	30	7	56	8	13293
2017	Person with a disability	13	14	21	8	12	27	5	39	29	1198
2017	Not a person with a disability	18	17	19	3	2	33	9	59	9	14525
2014	Person with a disability	13	13	22	7	12	26	6	40	28	1074
2014	Not a person with a disability	14	16	20	3	2	36	9	54	9	14083

Question 73. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	26	25	17	9	11	9	1	58	23	1290
2019	Not a person with a disability	39	28	16	3	2	10	1	76	6	14475
2018	Person with a disability	26	25	18	7	12	11	1	57	22	1220
2018	Not a person with a disability	33	31	19	3	2	10	1	73	6	13313
2017	Person with a disability	25	25	18	8	9	12	2	59	20	1195
2017	Not a person with a disability	33	31	15	3	2	13	2	76	6	14511
2014	Person with a disability	22	23	19	8	10	16	1	55	22	1075
2014	Not a person with a disability	26	30	18	3	2	19	2	71	7	14078
2011	Person with a disability	28	31	16	8	7	9	0	65	17	1109
2011	Not a person with a disability	33	37	14	4	2	10	0	78	6	15576

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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	15	17	20	15	31	0	1	32	47	1290
2019	Not a person with a disability	18	24	21	15	21	0	1	42	36	14520
2018	Person with a disability	13	19	18	14	34	1	1	33	49	1220
2018	Not a person with a disability	16	22	21	16	23	0	2	39	40	13309
2017	Person with a disability	14	20	19	15	28	1	2	35	45	1194
2017	Not a person with a disability	18	22	19	16	22	0	2	41	39	14508

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	19	22	24	16	17	1	2	42	34	1288
2019	Not a person with a disability	20	27	26	15	10	0	1	48	26	14503
2018	Person with a disability	16	21	26	19	17	0	1	37	36	1219
2018	Not a person with a disability	17	25	29	16	11	0	1	43	28	13286
2017	Person with a disability	17	22	25	15	19	1	2	40	35	1193
2017	Not a person with a disability	18	25	27	16	11	0	2	45	28	14510

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	26	23	18	13	13	1	5	52	28	1280
2019	Not a person with a disability	28	28	21	12	8	1	3	58	20	14432
2018	Person with a disability	23	21	21	15	15	1	4	46	32	1215
2018	Not a person with a disability	24	26	24	14	9	0	3	52	24	13242
2017	Person with a disability	23	22	18	15	15	1	5	48	33	1191
2017	Not a person with a disability	24	26	22	13	9	1	5	53	23	14482

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	21	20	20	15	20	2	2	43	36	1284
2019	Not a person with a disability	22	25	22	15	13	1	2	49	28	14434
2018	Person with a disability	18	21	21	17	20	1	1	40	38	1219
2018	Not a person with a disability	21	23	24	17	13	1	2	45	30	13246
2017	Person with a disability	18	21	20	17	21	2	2	40	39	1192
2017	Not a person with a disability	22	24	22	15	12	1	3	48	29	14514

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	52	18	8	4	4	1	12	81	10	1283
2019	Not a person with a disability	57	20	9	4	2	1	8	83	7	14444
2018	Person with a disability	49	20	11	5	4	2	9	77	11	1212
2018	Not a person with a disability	51	22	11	4	3	1	8	80	8	13268
2017	Person with a disability	44	18	12	5	5	2	14	74	12	1188
2017	Not a person with a disability	48	21	11	4	3	1	12	80	8	14499

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	25	25	20	14	14	1	1	51	29	1288
2019	Not a person with a disability	34	29	19	9	7	0	1	64	17	14484
2018	Person with a disability	22	22	23	15	17	0	1	45	32	1220
2018	Not a person with a disability	30	27	22	11	9	0	1	58	20	13297
2017	Person with a disability	19	27	23	17	12	0	1	47	29	1187
2017	Not a person with a disability	29	29	22	11	8	0	1	59	19	14486

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	21	28	22	14	12	1	2	51	27	1287
2019	Not a person with a disability	29	34	21	9	5	1	2	64	15	14455
2018	Person with a disability	19	26	26	14	13	1	1	46	27	1214
2018	Not a person with a disability	25	32	25	10	6	1	2	59	16	13265
2017	Person with a disability	20	27	22	16	12	1	2	48	29	1189
2017	Not a person with a disability	28	31	21	11	6	1	2	61	17	14481

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	20	29	22	15	13	1	1	49	29	1285
2019	Not a person with a disability	26	32	22	12	6	1	1	59	18	14449
2018	Person with a disability	17	28	24	16	14	1	1	45	30	1217
2018	Not a person with a disability	23	31	24	13	7	1	2	55	20	13271
2017	Person with a disability	18	28	20	16	15	1	2	48	32	1185
2017	Not a person with a disability	24	30	23	12	7	1	3	57	20	14474

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	25	29	19	14	11	1	1	55	26	1283
2019	Not a person with a disability	32	31	19	10	5	1	1	65	16	14428
2018	Person with a disability	23	27	22	13	13	1	1	51	26	1217
2018	Not a person with a disability	28	31	22	11	6	0	2	60	17	13261
2017	Person with a disability	26	25	20	14	12	1	2	53	27	1188
2017	Not a person with a disability	30	31	19	10	6	1	3	63	17	14477

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	30	26	16	12	14	1	1	57	27	1282
2019	Not a person with a disability	41	27	15	8	6	1	1	70	15	14426

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	25	24	21	15	14	1	1	50	30	1281
2019	Not a person with a disability	28	30	21	12	8	0	1	59	20	14401
2018	Person with a disability	19	25	22	17	15	1	0	45	32	1209
2018	Not a person with a disability	23	30	25	13	8	0	1	53	22	13221
2017	Person with a disability	20	25	22	16	15	1	2	45	32	1185
2017	Not a person with a disability	24	30	23	12	8	1	2	56	21	14458

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	36	24	18	8	12	1	61	21	1283
2019	Not a person with a disability	51	24	13	6	4	2	76	10	14409
2018	Person with a disability	37	22	16	10	12	3	61	22	1214
2018	Not a person with a disability	48	24	14	6	5	3	74	11	13216
2017	Person with a disability	36	22	20	10	10	2	59	20	1192
2017	Not a person with a disability	49	24	14	6	4	2	75	11	14500

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	39	20	15	8	13	1	3	62	22	1286
2019	Not a person with a disability	70	13	5	2	1	1	7	90	4	14411
2018	Person with a disability	40	20	13	10	13	1	3	62	24	1215
2018	Not a person with a disability	65	16	7	3	2	1	6	87	5	13239

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	50	16	11	7	13	1	3	68	20	1284
2019	Not a person with a disability	72	12	6	3	3	1	3	87	7	14456
2018	Person with a disability	48	18	10	7	12	2	3	69	20	1218
2018	Not a person with a disability	69	13	6	3	3	1	5	87	7	13237
2017	Person with a disability	49	19	11	8	9	1	3	71	18	1193
2017	Not a person with a disability	71	12	5	3	3	1	5	88	7	14508

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	49	26	13	5	5	0	2	77	10	1281
2019	Not a person with a disability	59	24	9	4	2	0	2	85	6	14413
2018	Person with a disability	47	27	13	6	5	0	1	75	11	1215
2018	Not a person with a disability	57	25	10	4	3	0	2	83	6	13282
2017	Person with a disability	47	27	12	6	5	1	2	77	11	1194
2017	Not a person with a disability	57	25	8	3	2	0	3	85	6	14496

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	45	19	14	9	12	0	1	65	21	1281
2019	Not a person with a disability	63	18	9	5	4	0	2	82	9	14386
2018	Person with a disability	42	18	15	11	12	1	1	62	23	1218
2018	Not a person with a disability	58	19	10	5	4	0	2	80	10	13239
2017	Person with a disability	47	22	12	8	9	1	2	70	17	1191
2017	Not a person with a disability	63	18	8	5	4	0	3	83	8	14498

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	49	7	4	1	2	0	37	90	4	1274
2019	Not a person with a disability	56	9	4	2	1	0	27	90	4	14361
2018	Person with a disability	46	8	4	1	1	1	39	89	4	1207
2018	Not a person with a disability	51	10	5	2	1	0	31	88	4	13191
2017	Person with a disability	46	7	4	2	1	0	40	89	5	1188
2017	Not a person with a disability	54	10	4	2	1	0	29	90	4	14491

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	54	20	8	5	5	0	7	80	11	1280
2019	Not a person with a disability	64	17	8	3	2	0	6	86	6	14423
2018	Person with a disability	51	20	12	6	4	1	7	77	10	1209
2018	Not a person with a disability	60	18	9	3	2	0	7	84	6	13231
2017	Person with a disability	53	20	9	5	2	1	11	82	8	1184
2017	Not a person with a disability	61	17	8	3	2	1	8	86	6	14431

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	53	16	10	6	8	1	5	74	15	1287
2019	Not a person with a disability	64	15	8	4	5	1	4	83	9	14464
2018	Person with a disability	52	17	9	7	10	1	5	73	17	1215
2018	Not a person with a disability	59	16	9	5	6	0	5	79	12	13285
2017	Person with a disability	48	18	10	8	9	1	7	72	18	1193
2017	Not a person with a disability	56	17	9	6	7	1	5	77	13	14515

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	33	28	20	10	7	0	2	62	18	1285
2019	Not a person with a disability	49	28	13	4	3	0	2	80	7	14431
2018	Person with a disability	28	31	23	9	7	1	2	61	16	1212
2018	Not a person with a disability	44	29	15	5	3	0	3	76	8	13267
2017	Person with a disability	29	31	19	9	6	1	4	64	16	1192
2017	Not a person with a disability	46	30	13	5	2	0	3	79	7	14487

Question 75. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	8	23	36	20	13	31	33	1290
2019	Not a person with a disability	16	34	34	12	4	50	16	14513
2018	Person with a disability	6	23	36	22	12	29	35	1222
2018	Not a person with a disability	14	31	37	13	4	45	18	13330
2017	Person with a disability	5	21	38	22	13	26	35	1195
2017	Not a person with a disability	12	30	38	13	6	43	19	14531

Question 76. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	25	24	32	13	6	0	19	49	1282
2019	Not a person with a disability	11	20	38	21	10	0	31	31	14404
2018	Person with a disability	23	30	31	11	5	0	16	52	1209
2018	Not a person with a disability	11	20	39	21	9	0	29	31	13178
2017	Person with a disability	20	29	34	11	5	1	17	49	1191
2017	Not a person with a disability	9	21	39	20	10	0	30	30	14493

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	26	37	14	13	9	1	63	22	1283
2019	Not a person with a disability	34	41	13	7	3	2	76	11	14458
2018	Person with a disability	25	36	14	13	10	2	63	23	1222
2018	Not a person with a disability	32	41	14	7	3	2	75	10	13291
2017	Person with a disability	23	40	13	12	9	2	65	22	1197
2017	Not a person with a disability	29	41	14	8	5	3	72	13	14523

Question 78. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	17	27	15	20	19	2	45	40	1289
2019	Not a person with a disability	25	36	17	13	8	1	62	21	14497
2018	Person with a disability	17	27	17	19	19	1	44	39	1218
2018	Not a person with a disability	24	37	17	13	7	2	62	20	13306
2017	Person with a disability	13	29	16	22	19	2	42	42	1194
2017	Not a person with a disability	19	40	17	14	8	2	60	23	14523

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	65	35	1290
2019	Not a person with a disability	18	82	14504
2017	Person with a disability	65	35	1196
2017	Not a person with a disability	19	81	14517
2014	Person with a disability	65	35	1073
2014	Not a person with a disability	16	84	14055

Question 80. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	87	13	835
2019	Not a person with a disability	83	17	2651
2017	Person with a disability	85	15	777
2017	Not a person with a disability	79	21	2693
2014	Person with a disability	83	17	692
2014	Not a person with a disability	75	25	2267

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	36	35	6	14	7	1	72	22	709
2019	Not a person with a disability	52	32	5	8	2	0	84	10	2156
2017	Person with a disability	37	36	7	12	7	1	74	19	662
2017	Not a person with a disability	47	35	6	8	3	1	83	11	2131
2014	Person with a disability	39	29	6	16	9	0	69	25	576
2014	Not a person with a disability	47	36	6	7	3	0	83	11	1701

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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	17	26	20	12	21	2	1	18	82	1272
2019	Not a person with a disability	19	30	23	13	13	1	1	19	81	14452
2018	Person with a disability	21	21	20	13	22	2	1	21	79	1223
2018	Not a person with a disability	25	24	21	14	14	1	1	25	75	13332
2017	Person with a disability	25	21	18	12	21	3	1	26	74	1196
2017	Not a person with a disability	29	22	19	12	14	2	1	30	70	14536

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	68	32	1012
2019	Not a person with a disability	65	35	11473

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 84. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	30	70	993
2019	Not a person with a disability	35	65	11292
2018	Person with a disability	26	74	919
2018	Not a person with a disability	28	72	9724

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	9	17	16	17	34	1	7	28	55	996
2019	Not a person with a disability	9	21	18	18	25	2	8	33	47	11286
2018	Person with a disability	8	18	14	18	34	1	6	29	56	930
2018	Not a person with a disability	10	21	17	19	26	1	7	33	49	9740
2017	Person with a disability	10	19	12	17	31	2	8	32	54	855
2017	Not a person with a disability	10	21	15	17	26	2	9	35	48	9832

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	4	10	14	17	47	2	7	15	70	996
2019	Not a person with a disability	4	13	15	20	39	2	7	18	65	11283
2018	Person with a disability	3	10	11	16	53	1	5	15	73	929
2018	Not a person with a disability	4	10	13	20	46	2	5	15	71	9751
2017	Person with a disability	3	10	10	15	54	2	6	14	75	855
2017	Not a person with a disability	3	8	11	17	52	2	7	12	76	9834

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	27	15	15	13	20	2	7	47	37	1273
2019	Not a person with a disability	34	18	17	11	13	1	6	57	25	14296
2018	Person with a disability	29	11	16	13	22	1	7	44	38	1222
2018	Not a person with a disability	35	17	16	11	12	1	8	57	25	13317

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Date modified:: 2019-03-01

2019 Public Service Employee Survey Results for Employment and Social Development Canada by Question 108. Are you a person with a disability?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Question 22. In my work unit, individuals behave in a respectful manner.

Question 23. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I can count on my immediate supervisor to keep his or her promises.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 30. My immediate supervisor seems to care about me as a person.

Question 31. I am satisfied with the quality of supervision I receive.

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Question 35. I have confidence in the senior management of my department or agency.

Question 36. Senior management in my department or agency makes effective and timely decisions.

Question 37. Essential information flows effectively from senior management to staff.

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Question 40. I feel that change is managed well in my department or agency.

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 44. My department or agency does a good job of supporting employee career development.

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 49. My department or agency implements activities and practices that support a diverse workplace.

Question 50. Overall, my department or agency treats me with respect.

Question 51. I would recommend my department or agency as a great place to work.

Question 52. I am satisfied with my department or agency.

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Question 55. Please indicate your reason for leaving.

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Harassment