2019 Public Service Employee Survey Results for Employment and Social Development Canada by Question 110. Are you a member of a visible minority group?

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Collective Agreements and Terms and Conditions of Employment
Harassment
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	44	41	4	8	3	85	11	3310
2019	Non-visible minority	40	44	4	9	3	84	12	12424
2017	Visible minority	41	43	4	8	3	85	11	3173
2017	Non-visible minority	37	46	4	9	3	84	12	12535
2014	Visible minority	37	46	5	9	4	83	12	2674
2014	Non-visible minority	32	48	5	11	4	81	14	12457
2011	Visible minority	36	47	5	9	4	83	12	2467
2011	Non-visible minority	34	47	5	11	3	81	14	14280
2008	Visible minority	34	46	4	11	4	81	15	1733
2008	Non-visible minority	32	48	5	11	4	81	15	12886

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	74	17	4	3	2	2	92	4	3303
2019	Non-visible minority	68	18	5	5	3	2	87	8	12397
2017	Visible minority	75	15	3	3	2	1	91	5	3171
2017	Non-visible minority	67	18	5	5	3	1	87	8	12522
2014	Visible minority	72	17	4	4	2	1	91	6	2672
2014	Non-visible minority	64	20	5	6	4	2	85	10	12446
2011	Visible minority	72	17	3	4	2	1	91	6	2470
2011	Non-visible minority	65	19	5	7	4	1	84	11	14278
2008	Visible minority	73	16	3	4	3	1	90	7	1731
2008	Non-visible minority	66	18	5	6	3	1	86	10	12870

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	43	34	8	9	5	77	15	3304
2019	Non-visible minority	41	36	6	12	5	77	17	12406
2017	Visible minority	41	35	8	11	6	75	17	3174
2017	Non-visible minority	38	35	7	12	8	73	20	12529
2014	Visible minority	37	35	9	11	7	72	19	2673
2014	Non-visible minority	35	36	8	12	8	72	20	12448
2011	Visible minority	37	39	9	8	6	76	14	2469
2011	Non-visible minority	38	39	8	10	5	77	15	14257

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	31	40	11	13	5	0	71	18	3291
2019	Non-visible minority	28	42	11	14	5	0	71	19	12383
2018	Visible minority	31	44	9	10	6	1	75	16	2935
2018	Non-visible minority	26	48	9	12	5	0	74	17	11537
2017	Visible minority	30	40	11	13	6	0	70	19	3172
2017	Non-visible minority	27	43	11	14	6	0	70	19	12522
2014	Visible minority	26	41	11	14	8	0	67	21	2673
2014	Non-visible minority	23	42	12	15	7	0	65	23	12449
2011	Visible minority	25	41	12	13	8	1	67	22	2475
2011	Non-visible minority	24	41	12	15	7	1	66	22	14259
2008	Visible minority	20	42	13	14	10	1	63	24	1735
2008	Non-visible minority	21	41	13	16	8	1	63	24	12897

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	41	37	11	7	4	78	11	3281
2019	Non-visible minority	45	36	8	7	3	82	10	12329
2017	Visible minority	40	38	10	8	4	78	12	3159
2017	Non-visible minority	45	37	8	7	3	82	10	12504
2014	Visible minority	32	40	12	10	5	73	15	2671
2014	Non-visible minority	38	40	10	9	4	78	12	12445

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	42	31	12	8	6	1	0	73	15	3301
2019	Non-visible minority	44	32	10	8	5	0	0	77	13	12394
2018	Visible minority	39	35	11	8	6	0	1	74	14	2926
2018	Non-visible minority	41	35	10	8	5	0	1	77	13	11507
2017	Visible minority	38	34	12	8	7	0	1	73	15	3166
2017	Non-visible minority	41	33	10	8	6	0	1	75	14	12519
2014	Visible minority	31	35	16	10	8	0	1	67	18	2677
2014	Non-visible minority	33	34	13	10	8	0	1	69	18	12446
2011	Visible minority	34	35	12	10	7	1	1	71	17	2473
2011	Non-visible minority	35	37	12	9	6	0	1	73	16	14274

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	35	37	14	8	6	71	14	3312
2019	Non-visible minority	36	40	12	8	5	76	13	12401
2018	Visible minority	32	41	13	8	5	73	13	2919
2018	Non-visible minority	33	43	12	8	4	76	12	11483
2017	Visible minority	31	41	14	8	6	73	14	3171
2017	Non-visible minority	32	45	11	7	5	77	12	12528
2014	Visible minority	26	44	14	8	7	71	15	2676
2014	Non-visible minority	26	46	13	9	6	72	15	12453
2011	Visible minority	31	39	14	9	7	70	16	2473
2011	Non-visible minority	31	41	12	9	6	73	15	14254
2008	Visible minority	28	42	13	9	6	71	16	1718
2008	Non-visible minority	33	42	11	9	5	75	14	12803

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	26	34	17	12	10	0	0	61	22	3304
2019	Non-visible minority	28	37	15	13	8	0	0	65	20	12413
2018	Visible minority	25	33	17	12	11	0	1	59	23	2931
2018	Non-visible minority	26	35	17	13	9	0	0	61	21	11525
2017	Visible minority	24	34	17	13	11	1	0	58	24	3169
2017	Non-visible minority	25	36	16	13	9	0	0	62	22	12527
2014	Visible minority	20	32	20	15	13	0	0	52	28	2673
2014	Non-visible minority	19	36	18	16	11	0	0	55	27	12455
2011	Visible minority	20	33	18	14	14	1	0	53	28	2474
2011	Non-visible minority	19	36	17	16	11	0	0	55	28	14279

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	37	41	11	8	4	78	11	3287
2019	Non-visible minority	34	43	11	9	3	77	12	12351
2018	Visible minority	36	40	11	8	5	76	12	2928
2018	Non-visible minority	32	43	12	9	4	74	13	11530
2017	Visible minority	35	42	10	8	4	78	12	3169
2017	Non-visible minority	32	44	11	9	4	76	13	12522

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	47	36	9	5	3	0	83	8	3283
2019	Non-visible minority	44	40	9	4	2	0	84	7	12354
2018	Visible minority	50	36	8	3	2	1	87	5	2925
2018	Non-visible minority	44	41	9	4	2	0	86	6	11517
2017	Visible minority	45	38	9	4	3	0	83	8	3165
2017	Non-visible minority	41	42	9	5	2	0	83	7	12510
2014	Visible minority	42	39	10	4	4	1	82	8	2675
2014	Non-visible minority	35	43	12	5	3	0	79	9	12452
2011	Visible minority	41	39	10	6	4	1	80	10	2469
2011	Non-visible minority	33	44	12	7	4	1	78	10	14267
2008	Visible minority	43	38	9	5	4	1	82	8	1735
2008	Non-visible minority	41	41	9	5	3	1	82	9	12886

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	31	33	17	10	9	64	19	3296
2019	Non-visible minority	31	36	14	11	7	67	18	12384
2018	Visible minority	30	35	16	10	9	65	19	2911
2018	Non-visible minority	29	38	15	11	7	67	18	11490
2017	Visible minority	28	36	17	9	10	64	19	3170
2017	Non-visible minority	28	38	15	11	8	66	19	12517

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	51	31	12	3	3	82	6	3280
2019	Non-visible minority	50	34	10	4	2	84	6	12339
2018	Visible minority	50	33	11	4	2	83	7	2902
2018	Non-visible minority	49	36	9	4	2	85	5	11408
2017	Visible minority	51	32	11	3	2	84	6	3163
2017	Non-visible minority	50	36	9	3	2	87	5	12508
2014	Visible minority	58	29	9	2	2	87	4	2672
2014	Non-visible minority	56	31	9	3	2	87	4	12449
2011	Visible minority	55	29	10	3	2	85	5	2474
2011	Non-visible minority	55	32	8	3	2	87	5	14273

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	28	34	17	11	10	0	1	62	21	3291
2019	Non-visible minority	27	35	15	14	9	0	0	62	22	12343
2018	Visible minority	24	35	18	12	10	0	1	59	22	2910
2018	Non-visible minority	24	36	16	14	9	0	0	60	23	11475
2017	Visible minority	24	36	17	12	10	1	1	61	22	3156
2017	Non-visible minority	25	37	15	14	8	0	0	62	23	12483
2014	Visible minority	17	38	16	14	13	1	1	56	28	2676
2014	Non-visible minority	17	36	16	17	13	0	1	54	31	12454
2011	Visible minority	21	35	16	13	13	1	1	57	27	2470
2011	Non-visible minority	22	36	14	15	12	0	0	58	28	14273

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	30	30	18	11	9	1	60	21	3290
2019	Non-visible minority	30	33	17	12	8	0	63	20	12398
2018	Visible minority	27	32	18	12	10	1	60	22	2918
2018	Non-visible minority	29	32	17	13	8	0	62	21	11451
2017	Visible minority	27	32	18	12	10	1	60	22	3158
2017	Non-visible minority	28	34	17	12	8	1	63	21	12491
2014	Visible minority	21	34	20	12	12	1	56	24	2676
2014	Non-visible minority	23	34	18	14	11	0	57	25	12456

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	34	38	13	8	5	0	0	73	14	3285
2019	Non-visible minority	32	42	12	9	4	0	0	74	13	12245
2018	Visible minority	32	38	15	8	6	0	0	70	15	2905
2018	Non-visible minority	31	39	14	11	5	0	0	70	16	11475
2017	Visible minority	32	38	14	9	6	0	1	70	15	3160
2017	Non-visible minority	31	40	13	10	5	0	0	72	15	12494
2014	Visible minority	26	39	16	11	8	0	0	65	19	2673
2014	Non-visible minority	25	39	16	12	7	0	0	65	19	12452
2011	Visible minority	32	39	14	8	5	1	0	72	14	2472
2011	Non-visible minority	31	42	13	10	5	0	0	73	15	14260

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	41	35	13	6	4	77	10	3310
2019	Non-visible minority	40	38	11	6	4	79	10	12405
2018	Visible minority	38	39	13	6	4	77	10	2923
2018	Non-visible minority	39	40	12	6	3	79	10	11503
2017	Visible minority	38	37	14	6	5	76	10	3161
2017	Non-visible minority	38	41	11	6	3	79	10	12482
2014	Visible minority	34	42	13	5	5	76	10	2673
2014	Non-visible minority	34	41	13	7	5	76	12	12446
2011	Visible minority	35	38	14	7	6	73	13	2473
2011	Non-visible minority	36	42	10	7	4	78	12	14279
2008	Visible minority	32	44	11	8	5	77	12	1735
2008	Non-visible minority	38	42	9	7	3	80	11	12897

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	44	32	14	5	3	1	77	8	3282
2019	Non-visible minority	42	30	16	6	4	2	73	10	12315
2018	Visible minority	43	31	16	5	3	1	76	8	2939
2018	Non-visible minority	42	29	16	7	4	2	73	11	11547
2017	Visible minority	46	32	13	4	2	2	80	6	3171
2017	Non-visible minority	42	32	14	6	3	3	76	10	12532
2014	Visible minority	44	34	13	4	3	1	79	7	2675
2014	Non-visible minority	41	31	16	6	4	2	74	10	12459
2011	Visible minority	40	33	16	6	4	2	74	10	2475
2011	Non-visible minority	36	32	17	8	5	2	69	14	14269
2008	Visible minority	31	35	20	8	5	1	67	13	1735
2008	Non-visible minority	29	33	20	10	6	1	63	17	12893

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	11	20	35	20	10	1	2	32	32	3301
2019	Non-visible minority	10	24	35	19	9	1	2	29	35	12399
2018	Visible minority	11	22	33	20	9	1	3	31	35	2920
2018	Non-visible minority	11	25	34	19	9	1	2	28	37	11512
2017	Visible minority	11	20	32	19	10	2	7	32	33	3149
2017	Non-visible minority	10	23	34	18	10	1	4	29	35	12495
2014	Visible minority	14	25	33	16	7	2	4	24	40	2666
2014	Non-visible minority	12	30	34	14	6	1	2	21	43	12443
2011	Visible minority	17	25	32	15	6	1	4	22	44	2467
2011	Non-visible minority	16	31	32	12	6	1	2	18	49	14255
2008	Visible minority	18	28	33	13	5	2	2	19	47	1726
2008	Non-visible minority	17	33	32	12	4	1	1	17	51	12877

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	8	14	26	26	18	5	3	48	24	3288
2019	Non-visible minority	8	16	28	26	17	3	2	46	25	12351
2018	Visible minority	9	15	25	27	16	4	4	46	27	2904
2018	Non-visible minority	9	18	29	25	15	2	2	42	28	11470
2017	Visible minority	9	14	25	22	16	5	9	45	26	3129
2017	Non-visible minority	8	17	28	22	16	3	5	42	28	12462
2014	Visible minority	15	19	29	19	10	3	5	31	38	2666
2014	Non-visible minority	13	24	31	18	9	3	3	29	39	12430
2011	Visible minority	19	21	26	18	9	3	5	29	43	2464
2011	Non-visible minority	18	25	29	16	8	2	2	25	45	14249
2008	Visible minority	16	23	27	18	8	3	3	28	43	1725
2008	Non-visible minority	18	27	28	16	7	2	2	25	47	12865

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	14	18	27	19	13	4	5	35	35	3295
2019	Non-visible minority	14	22	28	18	11	3	4	31	39	12364
2018	Visible minority	14	20	27	19	11	3	6	33	36	2909
2018	Non-visible minority	16	23	28	17	10	2	4	30	41	11476
2017	Visible minority	14	16	27	17	12	5	9	33	36	3140
2017	Non-visible minority	14	22	27	16	11	3	7	30	40	12464
2014	Visible minority	18	22	26	15	9	4	6	26	45	2669
2014	Non-visible minority	19	26	27	14	7	2	6	23	48	12426
2011	Visible minority	20	21	26	16	7	3	7	26	46	2465
2011	Non-visible minority	22	27	26	13	6	2	5	21	52	14236
2008	Visible minority	20	22	30	14	6	3	4	22	46	1721
2008	Non-visible minority	21	26	27	15	6	2	3	21	50	12857

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	8	12	27	26	20	2	5	49	22	3287
2019	Non-visible minority	9	16	30	25	15	1	4	42	26	12323
2018	Visible minority	9	12	29	28	16	2	5	47	23	2902
2018	Non-visible minority	10	17	30	23	15	1	4	39	29	11442
2017	Visible minority	9	13	25	25	16	3	10	47	25	3127
2017	Non-visible minority	9	16	30	22	14	2	7	40	28	12432
2014	Visible minority	10	15	29	24	13	2	7	40	28	2661
2014	Non-visible minority	10	19	32	21	10	1	5	34	32	12406
2011	Visible minority	12	15	30	23	12	2	8	38	29	2456
2011	Non-visible minority	14	22	31	19	9	1	4	30	37	14227
2008	Visible minority	13	16	30	23	10	2	5	36	32	1721
2008	Non-visible minority	13	22	33	20	8	1	3	29	37	12855

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	11	15	26	23	18	2	5	44	28	3286
2019	Non-visible minority	11	20	27	21	15	2	4	38	33	12373
2018	Visible minority	13	17	26	23	15	2	5	40	32	2915
2018	Non-visible minority	14	21	27	19	13	2	4	34	37	11472
2017	Visible minority	10	16	24	20	16	3	10	41	30	3144
2017	Non-visible minority	13	20	27	17	15	2	6	35	36	12471
2014	Visible minority	18	21	27	16	11	2	5	30	42	2668
2014	Non-visible minority	21	26	26	13	8	1	4	23	50	12436
2011	Visible minority	20	20	26	17	10	2	6	29	43	2458
2011	Non-visible minority	24	26	25	13	7	1	3	21	52	14266
2008	Visible minority	20	23	26	17	9	2	3	28	45	1723
2008	Non-visible minority	22	27	26	14	7	1	3	22	51	12856

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	11	16	24	21	16	7	5	42	31	3291
2019	Non-visible minority	11	19	26	22	16	3	3	40	33	12332
2018	Visible minority	14	17	25	21	13	5	5	37	34	2907
2018	Non-visible minority	13	21	27	20	13	3	3	35	36	11437
2017	Visible minority	12	17	24	18	13	7	9	37	34	3136
2017	Non-visible minority	12	19	26	19	14	4	6	36	35	12484
2014	Visible minority	13	16	25	20	12	6	7	37	34	2667
2014	Non-visible minority	12	18	26	23	12	3	5	39	33	12422
2011	Visible minority	16	16	25	20	11	5	8	36	36	2453
2011	Non-visible minority	12	18	26	22	13	3	6	38	34	14237
2008	Visible minority	18	20	27	18	9	4	5	29	41	1729
2008	Non-visible minority	15	22	27	20	10	2	4	31	40	12863

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	14	19	29	19	13	4	4	34	35	3292
2019	Non-visible minority	15	24	32	15	9	2	2	26	41	12366
2018	Visible minority	15	21	29	16	11	4	4	29	39	2927
2018	Non-visible minority	18	25	31	14	8	2	2	23	44	11504
2017	Visible minority	14	19	28	15	11	5	8	30	38	3149
2017	Non-visible minority	16	24	32	13	9	3	4	23	43	12479
2014	Visible minority	16	20	30	15	9	5	6	27	40	2672
2014	Non-visible minority	18	27	32	12	6	2	3	19	47	12426

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	10	19	32	22	13	1	2	37	30	3300
2019	Non-visible minority	11	22	36	20	10	1	1	31	33	12390

Top of Page

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	74	14	5	2	2	0	3	91	4	3303
2019	Non-visible minority	70	15	6	3	2	0	3	88	6	12394
2017	Visible minority	74	13	5	2	2	0	3	91	5	3167
2017	Non-visible minority	69	15	5	4	3	0	4	88	7	12519
2014	Visible minority	74	14	4	2	2	0	3	92	5	2675
2014	Non-visible minority	70	15	5	4	3	0	4	88	7	12453
2011	Visible minority	71	15	5	3	2	1	3	90	5	2474
2011	Non-visible minority	68	15	5	5	3	0	4	87	8	14270
2008	Visible minority	67	15	6	3	3	1	6	87	7	1730
2008	Non-visible minority	67	12	5	4	4	1	6	86	9	12884

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	29	29	17	8	8	6	4	63	18	3301
2019	Non-visible minority	29	29	16	10	6	7	4	64	18	12386
2018	Visible minority	21	30	22	8	9	6	4	56	19	2919
2018	Non-visible minority	22	32	19	10	7	7	4	61	18	11493
2017	Visible minority	29	27	16	9	8	6	5	63	19	3168
2017	Non-visible minority	26	30	15	10	7	6	5	64	19	12521
2014	Visible minority	29	30	16	9	8	5	3	64	19	2673
2014	Non-visible minority	26	31	17	10	7	5	4	63	19	12456

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	45	28	10	8	7	1	75	15	3300
2019	Non-visible minority	48	29	8	8	5	1	79	13	12363
2018	Visible minority	39	31	12	9	7	1	71	16	2915
2018	Non-visible minority	44	32	9	9	6	1	77	14	11455
2017	Visible minority	45	28	9	8	8	2	75	16	3169
2017	Non-visible minority	46	31	8	8	5	1	78	14	12515
2014	Visible minority	43	28	11	9	8	2	72	17	2672
2014	Non-visible minority	43	31	9	10	6	1	75	16	12452

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	48	33	8	7	3	0	82	11	3300
2019	Non-visible minority	51	33	7	7	3	0	84	9	12359
2018	Visible minority	44	35	10	6	4	1	80	10	2917
2018	Non-visible minority	48	37	7	6	2	0	85	8	11465
2017	Visible minority	43	37	9	6	4	0	81	10	3164
2017	Non-visible minority	44	39	7	6	3	0	84	9	12509
2014	Visible minority	37	42	10	8	3	1	79	11	2676
2014	Non-visible minority	40	42	8	7	3	0	82	10	12449

Question 23. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	40	33	16	5	4	2	1	74	9	3302
2019	Non-visible minority	41	36	13	5	2	2	1	79	8	12397
2018	Visible minority	33	37	17	5	4	3	1	73	9	2922
2018	Non-visible minority	37	39	14	5	2	2	1	78	7	11500

Top of Page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	39	24	17	6	5	1	7	69	12	3303
2019	Non-visible minority	40	25	17	5	4	2	8	71	10	12397

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	44	31	11	7	5	1	1	76	12	3304
2019	Non-visible minority	41	32	13	8	5	1	1	74	13	12391
2018	Visible minority	40	34	11	7	6	1	1	75	14	2911
2018	Non-visible minority	38	36	12	9	5	1	0	74	14	11497
2017	Visible minority	41	33	11	7	6	1	1	76	13	3170
2017	Non-visible minority	37	37	11	8	5	1	1	75	13	12523
2014	Visible minority	36	36	12	8	6	1	0	73	14	2677
2014	Non-visible minority	34	38	13	9	6	1	0	72	15	12455
2011	Visible minority	34	36	13	10	7	1	0	70	17	2476
2011	Non-visible minority	30	38	14	11	7	1	0	68	18	14276
2008	Visible minority	27	34	16	11	10	1	1	62	22	1735
2008	Non-visible minority	26	35	14	13	10	1	1	62	24	12889

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	50	27	11	4	5	2	1	79	9	3300
2019	Non-visible minority	51	28	11	5	3	2	1	81	9	12378
2018	Visible minority	45	30	12	6	5	2	1	77	12	2905
2018	Non-visible minority	47	31	10	6	3	2	1	80	9	11479
2017	Visible minority	47	29	11	6	5	2	1	78	11	3169
2017	Non-visible minority	46	32	10	5	3	2	1	81	9	12525
2014	Visible minority	41	31	13	7	5	2	1	74	12	2675
2014	Non-visible minority	41	32	13	6	4	2	0	76	11	12459
2011	Visible minority	39	31	14	7	6	2	1	73	13	2474
2011	Non-visible minority	39	33	13	8	4	2	0	74	12	14274
2008	Visible minority	32	32	16	7	9	3	1	67	16	1735
2008	Non-visible minority	36	33	13	8	6	3	1	71	15	12893

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	49	30	11	5	4	1	1	79	10	3294
2019	Non-visible minority	47	31	10	7	3	1	0	79	10	12366
2018	Visible minority	46	31	10	7	5	1	1	78	12	2892
2018	Non-visible minority	44	33	10	7	4	1	0	78	11	11460
2017	Visible minority	47	31	10	6	5	1	0	79	11	3167
2017	Non-visible minority	44	35	9	7	4	1	0	80	11	12512
2014	Visible minority	41	35	11	7	5	1	1	77	12	2675
2014	Non-visible minority	39	36	11	9	5	1	0	76	14	12455
2011	Visible minority	39	33	11	9	7	1	0	73	16	2469
2011	Non-visible minority	37	37	10	10	5	1	0	74	15	14268
2008	Visible minority	32	35	12	10	9	1	1	68	19	1729
2008	Non-visible minority	34	36	11	11	8	1	0	70	19	12883

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	79	12	3	1	1	0	3	94	3	3290
2019	Non-visible minority	81	10	3	1	1	0	3	94	3	12338
2017	Visible minority	79	12	3	1	1	0	3	94	3	3171
2017	Non-visible minority	79	11	3	2	2	0	3	94	3	12510
2014	Visible minority	76	15	3	1	1	0	3	94	3	2676
2014	Non-visible minority	77	12	3	1	2	0	3	93	4	12451
2011	Visible minority	76	14	4	2	2	0	3	93	4	2475
2011	Non-visible minority	78	11	3	2	2	0	3	92	4	14267
2008	Visible minority	76	10	4	1	3	1	5	92	4	1732
2008	Non-visible minority	78	7	3	2	3	1	6	92	5	12879

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	51	20	9	4	7	2	7	78	12	3299
2019	Non-visible minority	53	19	8	4	5	2	8	80	11	12391
2017	Visible minority	43	21	8	5	7	4	11	76	14	3166
2017	Non-visible minority	47	22	7	5	7	4	9	79	13	12509
2014	Visible minority	40	24	9	5	8	3	10	74	16	2675
2014	Non-visible minority	42	23	8	6	8	4	9	74	16	12453
2011	Visible minority	40	27	10	6	10	3	4	72	17	2470
2011	Non-visible minority	42	27	8	7	9	2	5	74	18	14280

Question 30. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	55	24	10	4	5	2	81	9	3307
2019	Non-visible minority	60	23	9	3	3	1	84	7	12413
2018	Visible minority	48	28	12	4	6	2	78	10	2907
2018	Non-visible minority	55	26	10	4	4	1	83	8	11470
2017	Visible minority	52	25	11	4	6	3	79	10	3169
2017	Non-visible minority	55	26	10	4	4	2	83	8	12515

Question 31. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	52	27	10	5	5	0	80	10	3310
2019	Non-visible minority	53	28	9	6	4	0	81	10	12413
2018	Visible minority	47	28	12	5	6	1	76	12	2909
2018	Non-visible minority	49	29	11	6	4	0	78	11	11485
2017	Visible minority	50	26	11	6	6	1	77	11	3162
2017	Non-visible minority	52	28	10	6	4	0	80	10	12500
2014	Visible minority	43	32	12	6	6	0	76	12	2674
2014	Non-visible minority	45	31	11	7	5	0	76	12	12447

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	21	44	16	13	3	1	2	67	17	372
2019	Non-visible minority	22	49	12	12	3	1	1	72	16	2224

Top of Page

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	34	28	16	7	7	7	1	67	15	3300
2019	Non-visible minority	33	31	15	7	5	9	0	71	13	12403
2018	Visible minority	32	29	17	7	7	8	0	66	15	2928
2018	Non-visible minority	31	31	16	7	5	9	0	69	13	11534
2017	Visible minority	32	28	16	7	7	10	1	67	15	3174
2017	Non-visible minority	30	32	14	8	5	10	0	69	15	12528
2014	Visible minority	24	31	17	8	8	11	0	62	19	2672
2014	Non-visible minority	24	32	18	9	6	11	0	63	18	12452
2011	Visible minority	21	30	21	8	9	11	1	57	20	2468
2011	Non-visible minority	21	29	20	11	8	10	1	57	21	14279

Question 35. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	32	29	18	9	9	3	1	63	18	3295
2019	Non-visible minority	30	33	17	10	7	3	0	66	17	12369
2018	Visible minority	30	30	17	10	8	4	0	63	19	2918
2018	Non-visible minority	29	33	18	11	7	3	0	63	18	11495
2017	Visible minority	30	30	18	9	8	4	1	63	18	3171
2017	Non-visible minority	27	33	18	11	7	4	0	63	19	12526
2014	Visible minority	22	29	21	12	11	5	0	54	24	2674
2014	Non-visible minority	19	32	21	14	10	4	0	53	25	12452
2011	Visible minority	18	29	24	11	13	5	1	49	26	2470
2011	Non-visible minority	16	29	22	16	14	3	0	47	31	14256
2008	Visible minority	19	29	22	10	12	6	1	52	24	1731
2008	Non-visible minority	18	32	19	16	13	3	0	51	30	12884

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	25	28	20	11	9	6	1	57	22	3297
2019	Non-visible minority	21	30	20	13	8	7	0	56	23	12346
2018	Visible minority	23	28	21	12	9	7	0	55	22	2921
2018	Non-visible minority	19	31	20	14	8	7	0	54	24	11482
2017	Visible minority	23	27	19	12	8	9	1	56	22	3163
2017	Non-visible minority	20	30	19	14	8	9	0	55	24	12512
2014	Visible minority	16	27	23	14	12	8	0	47	28	2673
2014	Non-visible minority	13	27	23	18	11	7	0	44	32	12448
2011	Visible minority	12	29	22	17	12	8	0	45	31	2468
2011	Non-visible minority	9	27	22	21	14	6	0	38	38	14259
2008	Visible minority	10	29	21	18	12	10	0	43	33	1732
2008	Non-visible minority	8	28	21	23	14	5	0	38	39	12889

Question 37. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	26	30	18	13	10	3	58	24	3299
2019	Non-visible minority	20	33	19	15	10	3	55	26	12394
2018	Visible minority	24	33	18	12	10	3	58	23	2925
2018	Non-visible minority	19	33	18	17	10	4	53	28	11522
2017	Visible minority	24	33	16	12	9	5	60	23	3160
2017	Non-visible minority	20	34	17	15	10	5	56	26	12512
2014	Visible minority	17	31	18	15	13	5	51	29	2671
2014	Non-visible minority	14	31	19	19	13	4	47	34	12446
2011	Visible minority	15	34	18	17	13	4	51	30	2470
2011	Non-visible minority	10	33	19	21	15	3	44	37	14258
2008	Visible minority	15	36	17	18	12	3	52	30	1737
2008	Non-visible minority	12	35	16	22	13	2	48	36	12887

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	39	16	9	7	8	15	5	70	18	3311
2019	Non-visible minority	42	18	10	5	5	16	4	75	13	12414

Top of Page

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	31	41	15	7	4	1	74	11	3304
2019	Non-visible minority	26	45	17	8	3	1	72	11	12402
2018	Visible minority	30	41	17	8	4	1	72	11	2929
2018	Non-visible minority	26	46	16	8	3	1	72	11	11496
2017	Visible minority	32	40	15	7	4	2	74	11	3163
2017	Non-visible minority	26	45	16	8	3	1	72	11	12516
2014	Visible minority	26	42	16	8	5	2	71	13	2674
2014	Non-visible minority	22	43	19	9	5	2	67	14	12454
2011	Visible minority	25	42	17	9	6	2	68	15	2470
2011	Non-visible minority	21	43	17	11	6	1	66	17	14265

Question 40. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	21	33	20	14	8	3	0	56	23	3301
2019	Non-visible minority	15	37	21	17	7	3	0	53	25	12338

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	34	35	14	8	5	2	1	71	14	3297
2019	Non-visible minority	34	38	13	8	4	2	1	75	12	12391
2018	Visible minority	31	37	14	8	6	2	1	71	14	2924
2018	Non-visible minority	34	39	12	8	4	2	1	75	12	11498
2017	Visible minority	36	35	12	7	5	4	1	75	13	3161
2017	Non-visible minority	37	38	11	7	3	3	1	78	11	12508
2014	Visible minority	35	38	12	7	4	4	1	76	11	2675
2014	Non-visible minority	37	40	10	7	3	2	1	80	10	12454
2011	Visible minority	30	35	13	9	6	6	1	70	16	2464
2011	Non-visible minority	32	37	12	9	5	4	1	72	15	14235
2008	Visible minority	25	35	13	10	10	6	1	65	22	1733
2008	Non-visible minority	27	36	13	11	7	4	1	67	19	12879

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	36	34	17	6	5	2	71	12	3294
2019	Non-visible minority	35	39	16	6	3	1	75	9	12371
2018	Visible minority	33	36	18	7	5	1	70	12	2911
2018	Non-visible minority	34	40	16	6	3	1	74	9	11466

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	22	22	21	10	14	8	2	49	28	3300
2019	Non-visible minority	21	25	18	13	11	10	2	52	27	12396
2018	Visible minority	19	24	20	12	13	9	2	49	28	2929
2018	Non-visible minority	19	25	20	14	11	9	2	49	29	11495
2017	Visible minority	20	23	17	12	15	12	3	49	31	3155
2017	Non-visible minority	19	24	17	14	12	11	3	50	30	12505
2014	Visible minority	16	22	19	13	16	11	2	44	34	2672
2014	Non-visible minority	16	24	18	16	14	10	2	45	35	12457
2011	Visible minority	13	22	20	13	16	12	4	41	35	2474
2011	Non-visible minority	13	23	19	17	14	12	3	42	36	14281

Question 44. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	26	28	18	13	13	2	0	55	27	3306
2019	Non-visible minority	24	34	17	13	9	3	0	59	23	12374
2018	Visible minority	23	30	18	13	14	3	0	54	27	2923
2018	Non-visible minority	22	34	17	13	9	3	0	58	24	11509
2017	Visible minority	25	30	16	12	13	4	1	57	26	3165
2017	Non-visible minority	24	35	16	13	8	3	0	61	22	12515
2014	Visible minority	18	29	18	15	16	4	1	49	33	2678
2014	Non-visible minority	18	33	18	16	12	3	1	53	29	12455
2011	Visible minority	15	30	18	17	19	2	1	46	36	2474
2011	Non-visible minority	16	33	19	17	13	2	0	50	31	14268
2008	Visible minority	14	32	20	15	17	2	0	47	33	1734
2008	Non-visible minority	14	34	19	18	13	1	0	49	31	12891

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	24	25	15	13	18	3	1	51	33	3306
2019	Non-visible minority	24	29	15	14	14	3	2	55	29	12409
2018	Visible minority	21	26	16	13	19	4	1	49	34	2927
2018	Non-visible minority	22	30	15	15	14	2	2	54	30	11506
2017	Visible minority	20	25	16	15	19	4	2	48	36	3168
2017	Non-visible minority	21	29	14	15	15	3	2	53	32	12512
2014	Visible minority	14	20	16	18	27	3	2	36	47	2678
2014	Non-visible minority	14	24	16	19	22	3	3	40	43	12452
2011	Visible minority	13	22	16	17	28	2	1	36	47	2473
2011	Non-visible minority	12	26	16	19	23	2	2	40	44	14263
2008	Visible minority	17	30	15	16	19	2	1	48	36	1734
2008	Non-visible minority	16	33	15	18	16	1	1	50	35	12881

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	48	23	14	6	4	1	4	75	11	3304
2019	Non-visible minority	49	23	14	5	4	1	4	76	9	12389

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	49	12	9	6	7	3	15	74	15	3299
2019	Non-visible minority	55	9	7	5	5	2	17	79	12	12392

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	36	23	19	9	8	2	3	62	18	3294
2019	Non-visible minority	44	23	16	7	5	2	4	71	12	12386

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	31	21	19	11	11	3	3	56	24	3291
2019	Non-visible minority	41	20	16	9	6	4	5	67	16	12362

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	32	18	18	11	13	3	4	54	26	3296
2019	Non-visible minority	40	15	14	11	11	3	5	60	24	12370

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	61	17	8	3	3	3	5	85	6	3284
2019	Non-visible minority	65	14	8	3	2	3	5	86	5	12385

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	56	14	8	4	6	8	3	79	12	3294
2019	Non-visible minority	76	8	4	2	2	3	5	91	4	12349

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	65	11	5	2	3	4	10	88	6	3292
2019	Non-visible minority	75	7	4	1	2	2	9	92	4	12367

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	19	33	24	11	8	6	1	55	20	3300
2019	Non-visible minority	19	39	20	12	5	4	0	61	18	12392
2018	Visible minority	19	30	25	10	9	6	1	53	21	2931
2018	Non-visible minority	20	35	22	12	7	4	0	57	20	11519
2017	Visible minority	19	30	21	11	9	9	1	54	22	3165
2017	Non-visible minority	19	35	21	13	7	5	1	57	21	12509

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	36	36	13	7	6	1	73	13	3290
2019	Non-visible minority	38	38	12	7	3	2	78	10	12351
2018	Visible minority	41	36	11	6	5	1	78	11	2914
2018	Non-visible minority	44	37	11	4	2	1	82	7	11493
2017	Visible minority	42	36	11	5	4	2	79	10	3163
2017	Non-visible minority	41	40	10	5	2	2	83	7	12504
2014	Visible minority	37	36	13	6	6	3	74	12	2676
2014	Non-visible minority	38	38	13	5	3	3	78	8	12451
2011	Visible minority	30	37	15	7	7	4	70	14	2472
2011	Non-visible minority	29	38	16	7	5	4	70	13	14255

Question 49. My department or agency implements activities and practices that support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	42	32	13	6	5	2	0	76	11	3292
2019	Non-visible minority	46	35	12	3	2	3	1	83	5	12367
2018	Visible minority	41	34	13	5	5	2	0	77	10	2912
2018	Non-visible minority	45	36	11	3	2	3	0	84	5	11496
2017	Visible minority	39	32	14	4	6	4	1	75	10	3167
2017	Non-visible minority	41	36	13	3	2	4	1	81	5	12501
2014	Visible minority	36	33	15	6	6	4	0	73	12	2674
2014	Non-visible minority	40	35	14	3	2	5	1	80	6	12443

Question 50. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	49	33	10	4	4	1	82	8	3306
2019	Non-visible minority	51	34	8	4	3	0	85	7	12388
2018	Visible minority	46	35	10	4	4	0	82	8	2904
2018	Non-visible minority	49	35	8	4	3	0	85	7	11489
2017	Visible minority	48	34	9	4	4	0	83	8	3170
2017	Non-visible minority	47	38	8	5	3	0	85	7	12533
2014	Visible minority	42	37	12	5	4	1	80	9	2676
2014	Non-visible minority	41	39	10	6	3	0	80	9	12443
2011	Visible minority	35	38	14	6	5	1	74	12	2469
2011	Non-visible minority	33	40	13	7	6	0	74	13	14232
2008	Visible minority	29	40	15	8	7	1	70	15	1733
2008	Non-visible minority	29	42	14	9	6	1	71	15	12881

Question 51. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	38	31	17	7	7	1	70	13	3294
2019	Non-visible minority	39	32	14	8	6	1	72	14	12376
2018	Visible minority	38	32	17	7	7	0	70	13	2912
2018	Non-visible minority	37	33	16	8	5	1	70	14	11495
2017	Visible minority	37	31	16	8	7	1	69	14	3166
2017	Non-visible minority	34	34	16	9	6	1	69	15	12508
2014	Visible minority	24	35	19	12	8	1	61	20	2678
2014	Non-visible minority	22	35	19	13	9	1	58	23	12455
2011	Visible minority	25	34	21	9	9	2	59	19	2476
2011	Non-visible minority	22	35	20	13	10	1	57	23	14257

Question 52. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	35	33	16	8	7	0	69	15	3285
2019	Non-visible minority	37	35	14	9	5	0	72	14	12321
2018	Visible minority	35	34	16	8	6	0	69	15	2898
2018	Non-visible minority	35	36	15	8	5	0	71	13	11427
2017	Visible minority	35	34	16	8	6	1	69	14	3167
2017	Non-visible minority	33	38	15	9	5	0	71	14	12517
2014	Visible minority	23	36	20	12	8	1	60	20	2677
2014	Non-visible minority	22	38	19	13	8	0	60	21	12450
2011	Visible minority	23	35	20	11	9	1	59	20	2468
2011	Non-visible minority	21	37	19	13	9	1	59	23	14235
2008	Visible minority	22	40	18	12	8	1	62	20	1727
2008	Non-visible minority	23	40	16	14	7	0	63	21	12880

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	27	22	19	14	13	4	0	52	29	3304
2019	Non-visible minority	31	24	19	12	10	4	0	57	23	12413
2018	Visible minority	28	22	19	13	14	3	0	52	28	2913
2018	Non-visible minority	28	25	21	13	9	4	0	55	23	11513
2017	Visible minority	25	22	20	14	14	5	0	50	29	3169
2017	Non-visible minority	28	25	20	13	9	5	1	56	23	12519
2014	Visible minority	20	24	19	16	16	5	0	46	33	2676
2014	Non-visible minority	21	25	20	16	12	5	1	49	30	12448
2011	Visible minority	22	22	18	16	16	5	0	46	34	2468
2011	Non-visible minority	23	25	19	14	12	6	1	52	28	14255
2008	Visible minority	18	25	18	17	16	5	0	46	35	1733
2008	Non-visible minority	23	28	18	16	10	5	1	54	27	12881

Top of Page

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2019	Visible minority	35	25	40	3318
2019	Non-visible minority	30	35	35	12432
2018	Visible minority	35	27	38	2938
2018	Non-visible minority	29	36	35	11559
2017	Visible minority	32	27	41	3171
2017	Non-visible minority	28	39	34	12528
2014	Visible minority	32	27	42	2677
2014	Non-visible minority	29	37	34	12456
2011	Visible minority	35	28	37	2476
2011	Non-visible minority	29	38	32	14276

Question 55. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2019	Visible minority	3	37	44	5	6	5	1163
2019	Non-visible minority	15	37	34	5	4	6	3742
2018	Visible minority	4	37	42	5	6	6	1024
2018	Non-visible minority	15	36	33	5	5	6	3337
2017	Visible minority	5	32	41	6	8	7	1017
2017	Non-visible minority	18	35	30	5	6	6	3487
2014	Visible minority	3	35	47	7	9999	9	849
2014	Non-visible minority	19	29	34	9	9999	9	3633
2011	Visible minority	5	31	47	8	9999	9	859
2011	Non-visible minority	21	30	31	7	9999	11	4210

Top of Page

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	29	45	13	8	3	1	1	75	12	3293
2019	Non-visible minority	33	47	9	7	2	1	2	82	9	12360

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	48	29	11	2	2	5	1	83	5	3299
2019	Non-visible minority	53	28	8	2	1	5	2	88	3	12360

Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	15	85	3302
2019	Non-visible minority	13	87	12412
2018	Visible minority	15	85	2933
2018	Non-visible minority	13	87	11550

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	48	52	498
2019	Non-visible minority	52	48	1541
2018	Visible minority	47	53	454
2018	Non-visible minority	49	51	1465

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	60	40	498
2019	Non-visible minority	55	45	1541
2018	Visible minority	63	37	454
2018	Non-visible minority	56	44	1465

Question 59c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	6	94	498
2019	Non-visible minority	7	93	1541
2018	Visible minority	6	94	454
2018	Non-visible minority	5	95	1465

Question 59e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	7	93	498
2019	Non-visible minority	4	96	1541
2018	Visible minority	4	96	454
2018	Non-visible minority	4	96	1465

Question 59f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	16	84	498
2019	Non-visible minority	13	87	1541
2018	Visible minority	19	81	454
2018	Non-visible minority	15	85	1465

Question 59g. From whom did you experience harassment on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	4	96	498
2019	Non-visible minority	4	96	1541
2018	Visible minority	3	97	454
2018	Non-visible minority	4	96	1465

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	43	57	489
2019	Non-visible minority	38	62	1523
2018	Visible minority	41	59	454
2018	Non-visible minority	42	58	1466

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	36	64	489
2019	Non-visible minority	39	61	1523
2018	Visible minority	38	62	454
2018	Non-visible minority	38	62	1466

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	44	56	489
2019	Non-visible minority	44	56	1523
2018	Visible minority	45	55	454
2018	Non-visible minority	43	57	1466

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	41	59	489
2019	Non-visible minority	39	61	1523
2018	Visible minority	39	61	454
2018	Non-visible minority	39	61	1466

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	27	73	489
2019	Non-visible minority	24	76	1523
2018	Visible minority	29	71	454
2018	Non-visible minority	25	75	1466

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	55	45	489
2019	Non-visible minority	55	45	1523
2018	Visible minority	58	42	454
2018	Non-visible minority	56	44	1466

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	31	69	489
2019	Non-visible minority	35	65	1523
2018	Visible minority	34	66	454
2018	Non-visible minority	36	64	1466

Question 60i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	5	95	489
2019	Non-visible minority	10	90	1523
2018	Visible minority	10	90	454
2018	Non-visible minority	9	91	1466

Question 60j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	13	87	489
2019	Non-visible minority	11	89	1523
2018	Visible minority	9	91	454
2018	Non-visible minority	12	88	1466

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	56	44	489
2019	Non-visible minority	43	57	1523
2018	Visible minority	52	48	454
2018	Non-visible minority	44	56	1466

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	25	75	489
2019	Non-visible minority	24	76	1523
2018	Visible minority	28	72	454
2018	Non-visible minority	24	76	1466

Question 60m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	16	84	489
2019	Non-visible minority	16	84	1523
2018	Visible minority	17	83	454
2018	Non-visible minority	18	82	1466

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	49	51	485
2019	Non-visible minority	55	45	1513
2018	Visible minority	47	53	452
2018	Non-visible minority	55	45	1466

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	23	77	485
2019	Non-visible minority	27	73	1513
2018	Visible minority	29	71	452
2018	Non-visible minority	26	74	1466

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	3	97	485
2019	Non-visible minority	7	93	1513
2018	Visible minority	4	96	452
2018	Non-visible minority	6	94	1466

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	19	81	485
2019	Non-visible minority	20	80	1513
2018	Visible minority	23	77	452
2018	Non-visible minority	21	79	1466

Question 61e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	8	92	485
2019	Non-visible minority	11	89	1513
2018	Visible minority	10	90	452
2018	Non-visible minority	9	91	1466

Question 61f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	6	94	485
2019	Non-visible minority	6	94	1513
2018	Visible minority	8	92	452
2018	Non-visible minority	6	94	1466

Question 61g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	17	83	485
2019	Non-visible minority	13	87	1513
2018	Visible minority	14	86	452
2018	Non-visible minority	13	87	1466

Question 61h. What action(s) did you take to address the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	11	89	485
2019	Non-visible minority	12	88	1513
2018	Visible minority	9	91	452
2018	Non-visible minority	12	88	1466

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	28	72	485
2019	Non-visible minority	25	75	1513
2018	Visible minority	28	72	452
2018	Non-visible minority	25	75	1466

Question 62a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	12	88	450
2019	Non-visible minority	13	87	1421
2018	Visible minority	12	88	418
2018	Non-visible minority	12	88	1377

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	19	81	450
2019	Non-visible minority	21	79	1421
2018	Visible minority	19	81	418
2018	Non-visible minority	20	80	1377

Question 62c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	13	87	450
2019	Non-visible minority	11	89	1421
2018	Visible minority	9	91	418
2018	Non-visible minority	11	89	1377

Question 62d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	7	93	450
2019	Non-visible minority	8	92	1421
2018	Visible minority	8	92	418
2018	Non-visible minority	7	93	1377

Question 62e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	10	90	450
2019	Non-visible minority	12	88	1421
2018	Visible minority	10	90	418
2018	Non-visible minority	11	89	1377

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	8	92	450
2019	Non-visible minority	11	89	1421
2018	Visible minority	10	90	418
2018	Non-visible minority	9	91	1377

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	9	91	450
2019	Non-visible minority	10	90	1421
2018	Visible minority	9	91	418
2018	Non-visible minority	10	90	1377

Question 62h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	14	86	450
2019	Non-visible minority	10	90	1421
2018	Visible minority	14	86	418
2018	Non-visible minority	10	90	1377

Question 62i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	18	82	450
2019	Non-visible minority	14	86	1421
2018	Visible minority	16	84	418
2018	Non-visible minority	11	89	1377

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	32	68	450
2019	Non-visible minority	29	71	1421
2018	Visible minority	32	68	418
2018	Non-visible minority	27	73	1377

Question 62k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	10	90	450
2019	Non-visible minority	9	91	1421
2018	Visible minority	9	91	418
2018	Non-visible minority	8	92	1377

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	49	51	450
2019	Non-visible minority	45	55	1421
2018	Visible minority	49	51	418
2018	Non-visible minority	43	57	1377

Question 62m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	2	98	450
2019	Non-visible minority	1	99	1421

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	52	48	450
2019	Non-visible minority	50	50	1421
2018	Visible minority	52	48	418
2018	Non-visible minority	51	49	1377

Question 62o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	5	95	450
2019	Non-visible minority	3	97	1421
2018	Visible minority	4	96	418
2018	Non-visible minority	4	96	1377

Question 62p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	16	84	450
2019	Non-visible minority	14	86	1421
2018	Visible minority	13	87	418
2018	Non-visible minority	15	85	1377

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	18	82	3295
2019	Non-visible minority	16	84	12398

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	19	15	20	6	7	24	9	51	20	3311
2019	Non-visible minority	17	16	18	7	6	27	8	51	20	12412
2018	Visible minority	17	16	24	5	7	23	8	48	18	2916
2018	Non-visible minority	16	17	21	6	6	28	7	50	18	11523
2017	Visible minority	17	16	18	5	8	26	10	53	19	3173
2017	Non-visible minority	15	16	18	6	6	28	9	50	20	12528
2014	Visible minority	14	17	20	6	7	28	9	48	20	2677
2014	Non-visible minority	13	16	20	7	6	31	9	48	20	12453

Question 65. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	35	27	17	5	6	10	1	69	13	3308
2019	Non-visible minority	35	31	15	6	4	8	1	73	11	12425
2018	Visible minority	29	28	20	6	5	10	2	65	13	2917
2018	Non-visible minority	31	32	18	6	4	9	1	69	11	11529
2017	Visible minority	30	27	16	5	6	14	2	67	13	3166
2017	Non-visible minority	29	31	17	6	5	11	1	69	12	12504
2014	Visible minority	23	27	20	5	6	17	1	61	14	2677
2014	Non-visible minority	23	29	20	6	5	15	1	63	13	12454
2011	Visible minority	28	33	16	6	5	11	0	69	12	2472
2011	Non-visible minority	28	36	17	6	4	8	0	70	11	14258

Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	12	88	3306
2019	Non-visible minority	6	94	12401
2018	Visible minority	11	89	2928
2018	Non-visible minority	6	94	11516

Question 67a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	36	64	399
2019	Non-visible minority	32	68	730
2018	Visible minority	37	63	333
2018	Non-visible minority	35	65	665

Question 67b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	72	28	399
2019	Non-visible minority	76	24	730
2018	Visible minority	76	24	333
2018	Non-visible minority	77	23	665

Question 67c. From whom did you experience discrimination on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	5	95	399
2019	Non-visible minority	3	97	730
2018	Visible minority	5	95	333
2018	Non-visible minority	1	99	665

Question 67e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	7	93	399
2019	Non-visible minority	6	94	730
2018	Visible minority	7	93	333
2018	Non-visible minority	5	95	665

Question 67f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	18	82	399
2019	Non-visible minority	10	90	730
2018	Visible minority	18	82	333
2018	Non-visible minority	10	90	665

Question 67g. From whom did you experience discrimination on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	8	92	399
2019	Non-visible minority	9	91	730
2018	Visible minority	7	93	333
2018	Non-visible minority	8	92	665

Question 68a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	58	42	392
2019	Non-visible minority	11	89	713
2018	Visible minority	58	42	331
2018	Non-visible minority	10	90	664

Question 68b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	38	62	392
2019	Non-visible minority	12	88	713
2018	Visible minority	40	60	331
2018	Non-visible minority	11	89	664

Question 68c. Please indicate the type of discrimination you experienced. Colour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	36	64	392
2019	Non-visible minority	5	95	713
2018	Visible minority	35	65	331
2018	Non-visible minority	4	96	664

Question 68d. Please indicate the type of discrimination you experienced. Religion
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	15	85	392
2019	Non-visible minority	2	98	713
2018	Visible minority	13	87	331
2018	Non-visible minority	3	97	664

Question 68e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	26	74	392
2019	Non-visible minority	29	71	713
2018	Visible minority	27	73	331
2018	Non-visible minority	29	71	664

Question 68f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	19	81	392
2019	Non-visible minority	21	79	713
2018	Visible minority	18	82	331
2018	Non-visible minority	23	77	664

Question 68g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	3	97	392
2019	Non-visible minority	7	93	713
2018	Visible minority	3	97	331
2018	Non-visible minority	5	95	664

Question 68h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	2	98	392
2019	Non-visible minority	3	97	713
2018	Visible minority	3	97	331
2018	Non-visible minority	2	98	664

Question 68i. Please indicate the type of discrimination you experienced. Marital status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	7	93	392
2019	Non-visible minority	9	91	713
2018	Visible minority	8	92	331
2018	Non-visible minority	8	92	664

Question 68j. Please indicate the type of discrimination you experienced. Family status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	16	84	392
2019	Non-visible minority	19	81	713
2018	Visible minority	15	85	331
2018	Non-visible minority	18	82	664

Question 68l. Please indicate the type of discrimination you experienced. Disability
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	13	87	392
2019	Non-visible minority	26	74	713
2018	Visible minority	13	87	331
2018	Non-visible minority	27	73	664

Question 68n. Please indicate the type of discrimination you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	13	87	392
2019	Non-visible minority	23	77	713
2018	Visible minority	14	86	331
2018	Non-visible minority	20	80	664

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	25	75	388
2019	Non-visible minority	31	69	707
2018	Visible minority	29	71	334
2018	Non-visible minority	34	66	665

Question 69b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	11	89	388
2019	Non-visible minority	12	88	707
2018	Visible minority	13	87	334
2018	Non-visible minority	16	84	665

Question 69c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	2	98	388
2019	Non-visible minority	4	96	707
2018	Visible minority	3	97	334
2018	Non-visible minority	4	96	665

Question 69d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	13	87	388
2019	Non-visible minority	19	81	707
2018	Visible minority	19	81	334
2018	Non-visible minority	19	81	665

Question 69e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	5	95	388
2019	Non-visible minority	5	95	707
2018	Visible minority	4	96	334
2018	Non-visible minority	3	97	665

Question 69f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	6	94	388
2019	Non-visible minority	6	94	707
2018	Visible minority	7	93	334
2018	Non-visible minority	6	94	665

Question 69g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	11	89	388
2019	Non-visible minority	10	90	707
2018	Visible minority	9	91	334
2018	Non-visible minority	9	91	665

Question 69h. What action(s) did you take to address the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	7	93	388
2019	Non-visible minority	9	91	707
2018	Visible minority	6	94	334
2018	Non-visible minority	10	90	665

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	52	48	388
2019	Non-visible minority	46	54	707
2018	Visible minority	49	51	334
2018	Non-visible minority	43	57	665

Question 70a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	6	94	340
2019	Non-visible minority	6	94	623
2018	Visible minority	5	95	310
2018	Non-visible minority	5	95	623

Question 70b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	16	84	340
2019	Non-visible minority	19	81	623
2018	Visible minority	14	86	310
2018	Non-visible minority	11	89	623

Question 70c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	7	93	340
2019	Non-visible minority	4	96	623
2018	Visible minority	5	95	310
2018	Non-visible minority	4	96	623

Question 70d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	4	96	340
2019	Non-visible minority	4	96	623
2018	Visible minority	2	98	310
2018	Non-visible minority	3	97	623

Question 70e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	4	96	340
2019	Non-visible minority	3	97	623
2018	Visible minority	5	95	310
2018	Non-visible minority	3	97	623

Question 70f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	6	94	340
2019	Non-visible minority	6	94	623
2018	Visible minority	5	95	310
2018	Non-visible minority	4	96	623

Question 70g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	7	93	340
2019	Non-visible minority	6	94	623
2018	Visible minority	9	91	310
2018	Non-visible minority	8	92	623

Question 70h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	12	88	340
2019	Non-visible minority	12	88	623
2018	Visible minority	17	83	310
2018	Non-visible minority	12	88	623

Question 70i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	13	87	340
2019	Non-visible minority	11	89	623
2018	Visible minority	12	88	310
2018	Non-visible minority	11	89	623

Question 70j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	29	71	340
2019	Non-visible minority	27	73	623
2018	Visible minority	27	73	310
2018	Non-visible minority	28	72	623

Question 70k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	7	93	340
2019	Non-visible minority	7	93	623
2018	Visible minority	9	91	310
2018	Non-visible minority	8	92	623

Question 70l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	43	57	340
2019	Non-visible minority	44	56	623
2018	Visible minority	45	55	310
2018	Non-visible minority	47	53	623

Question 70n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	59	41	340
2019	Non-visible minority	61	39	623
2018	Visible minority	58	42	310
2018	Non-visible minority	60	40	623

Question 70o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	4	96	340
2019	Non-visible minority	3	97	623
2018	Visible minority	4	96	310
2018	Non-visible minority	5	95	623

Question 70p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	9	91	340
2019	Non-visible minority	11	89	623
2018	Visible minority	12	88	310
2018	Non-visible minority	16	84	623

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	14	86	3297
2019	Non-visible minority	8	92	12409

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	21	15	21	5	6	25	8	52	17	3304
2019	Non-visible minority	20	15	20	4	3	31	8	57	11	12398
2018	Visible minority	19	16	25	4	5	24	6	50	14	2933
2018	Non-visible minority	18	17	22	3	3	31	6	56	9	11521
2017	Visible minority	19	16	19	4	5	28	9	56	14	3169
2017	Non-visible minority	17	17	19	3	3	34	9	58	9	12524
2014	Visible minority	14	17	21	4	5	31	8	50	15	2677
2014	Non-visible minority	14	16	20	3	2	37	9	54	10	12447

Question 73. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	36	24	18	5	5	11	1	68	12	3302
2019	Non-visible minority	39	29	15	3	2	10	1	76	6	12390
2018	Visible minority	30	27	21	5	5	10	2	65	12	2934
2018	Non-visible minority	33	32	18	3	3	10	1	73	7	11536
2017	Visible minority	31	27	16	4	5	14	2	70	11	3165
2017	Non-visible minority	33	31	15	3	2	13	2	76	6	12513
2014	Visible minority	24	27	19	4	5	19	2	64	11	2675
2014	Non-visible minority	26	30	18	3	2	19	2	71	7	12445
2011	Visible minority	30	33	16	5	4	12	0	72	10	2468
2011	Non-visible minority	33	37	14	4	2	10	0	78	7	14254

Top of Page

Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	20	23	20	14	21	1	1	44	35	3310
2019	Non-visible minority	17	23	22	15	22	0	1	41	37	12429
2018	Visible minority	19	21	20	15	22	1	2	41	38	2928
2018	Non-visible minority	15	22	21	16	24	0	1	37	41	11538
2017	Visible minority	20	22	18	16	20	1	3	44	37	3157
2017	Non-visible minority	18	22	19	16	23	0	2	40	40	12516

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	23	27	24	13	11	1	1	51	24	3305
2019	Non-visible minority	19	27	26	16	11	0	1	46	27	12416
2018	Visible minority	19	24	28	15	11	0	2	44	27	2925
2018	Non-visible minority	17	25	29	17	11	0	1	42	29	11518
2017	Visible minority	21	26	24	15	11	0	2	48	27	3160
2017	Non-visible minority	18	25	27	16	12	0	1	43	29	12514

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	32	25	19	10	8	1	4	61	19	3288
2019	Non-visible minority	27	28	21	12	8	1	3	57	21	12357
2018	Visible minority	26	24	22	13	10	1	5	53	24	2914
2018	Non-visible minority	23	26	24	14	10	0	3	51	24	11481
2017	Visible minority	27	25	19	12	9	1	7	57	23	3150
2017	Non-visible minority	24	26	23	13	10	1	4	52	24	12494

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	25	24	20	13	14	2	2	51	28	3292
2019	Non-visible minority	22	25	22	16	13	1	1	47	30	12356
2018	Visible minority	24	22	22	15	14	2	3	47	30	2913
2018	Non-visible minority	20	23	24	17	13	1	2	44	31	11488
2017	Visible minority	24	24	20	13	12	2	5	51	27	3157
2017	Non-visible minority	21	23	22	16	13	1	2	47	30	12520

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	56	18	9	4	3	1	8	82	8	3292
2019	Non-visible minority	56	20	9	4	2	0	8	83	7	12364
2018	Visible minority	49	20	13	5	3	1	10	77	9	2917
2018	Non-visible minority	51	22	11	4	3	1	8	80	8	11499
2017	Visible minority	47	20	10	4	3	1	14	79	8	3155
2017	Non-visible minority	48	21	11	4	3	1	12	79	8	12503

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	35	26	18	9	10	1	1	63	19	3302
2019	Non-visible minority	33	29	20	10	8	0	1	63	17	12402
2018	Visible minority	29	24	22	11	11	0	2	54	23	2927
2018	Non-visible minority	29	27	22	11	9	0	1	57	20	11528
2017	Visible minority	28	26	21	12	10	0	1	56	23	3150
2017	Non-visible minority	28	30	22	11	8	0	1	59	19	12496

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	28	31	20	10	8	1	2	62	18	3297
2019	Non-visible minority	28	34	21	10	6	1	1	63	16	12375
2018	Visible minority	24	28	26	10	8	1	3	54	18	2923
2018	Non-visible minority	25	33	24	10	6	1	2	59	16	11496
2017	Visible minority	27	29	20	12	7	1	4	59	19	3152
2017	Non-visible minority	27	31	22	11	6	1	2	60	17	12490

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	29	30	20	10	7	1	2	61	18	3301
2019	Non-visible minority	25	32	22	12	7	1	1	58	19	12363
2018	Visible minority	24	28	23	13	7	1	3	54	21	2927
2018	Non-visible minority	22	31	25	13	7	1	1	54	21	11503
2017	Visible minority	26	28	21	11	8	1	4	58	20	3146
2017	Non-visible minority	23	31	23	13	7	1	2	55	21	12486

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	33	28	18	11	7	1	2	63	18	3291
2019	Non-visible minority	31	32	19	10	6	1	1	64	16	12349
2018	Visible minority	26	28	22	12	8	1	3	56	21	2919
2018	Non-visible minority	28	31	22	11	6	0	1	61	17	11499
2017	Visible minority	30	28	19	11	7	1	4	61	19	3152
2017	Non-visible minority	30	31	20	10	6	1	2	63	17	12485

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	36	25	17	10	10	1	2	62	20	3279
2019	Non-visible minority	42	28	15	8	6	1	1	70	15	12362

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	32	28	20	11	8	1	1	60	20	3282
2019	Non-visible minority	27	29	22	12	9	0	1	57	21	12331
2018	Visible minority	24	27	23	14	9	1	2	53	23	2910
2018	Non-visible minority	22	30	25	13	9	0	1	52	22	11459
2017	Visible minority	26	28	21	12	9	1	3	56	22	3146
2017	Non-visible minority	23	30	23	13	8	1	1	55	22	12467

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	48	23	14	6	5	3	74	12	3281
2019	Non-visible minority	50	24	13	6	5	2	75	11	12340
2018	Visible minority	44	24	15	7	5	5	72	13	2907
2018	Non-visible minority	47	24	14	7	5	2	73	12	11463
2017	Visible minority	47	24	14	7	5	4	73	12	3150
2017	Non-visible minority	48	24	14	6	5	2	74	11	12514

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	61	16	7	3	4	1	8	85	7	3292
2019	Non-visible minority	69	13	6	2	2	1	7	89	5	12338
2018	Visible minority	56	18	10	4	5	1	7	80	9	2906
2018	Non-visible minority	65	16	7	3	3	1	6	86	6	11489

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	59	15	8	5	7	1	4	79	12	3291
2019	Non-visible minority	73	12	5	3	3	1	3	87	7	12378
2018	Visible minority	57	15	8	5	7	1	6	78	13	2912
2018	Non-visible minority	70	12	6	3	3	1	4	87	7	11485
2017	Visible minority	58	15	7	5	6	2	6	80	12	3153
2017	Non-visible minority	72	12	5	3	3	1	4	88	6	12519

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	57	23	10	4	3	1	3	83	7	3280
2019	Non-visible minority	59	25	9	4	2	0	2	85	6	12343
2018	Visible minority	55	23	11	4	4	0	3	81	8	2925
2018	Non-visible minority	56	25	11	4	3	0	2	83	6	11511
2017	Visible minority	55	23	8	5	4	1	5	83	9	3149
2017	Non-visible minority	57	26	9	3	2	0	3	85	6	12513

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	58	16	9	5	7	1	3	77	13	3276
2019	Non-visible minority	62	18	9	5	4	0	2	82	9	12321
2018	Visible minority	52	19	11	7	8	1	3	74	15	2921
2018	Non-visible minority	58	19	10	6	4	0	2	79	10	11475
2017	Visible minority	56	17	9	6	6	1	5	78	13	3154
2017	Non-visible minority	63	18	8	4	3	0	3	83	8	12506

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	57	9	4	2	1	1	25	90	4	3271
2019	Non-visible minority	55	9	4	2	1	0	28	91	3	12293
2018	Visible minority	51	9	6	2	1	0	30	86	6	2905
2018	Non-visible minority	51	10	5	2	1	0	32	89	4	11429
2017	Visible minority	52	9	5	2	2	1	29	88	5	3146
2017	Non-visible minority	53	10	4	2	1	0	30	90	4	12504

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	61	16	8	4	3	1	7	84	7	3285
2019	Non-visible minority	64	17	8	3	2	0	6	86	6	12347
2018	Visible minority	55	18	11	4	3	1	9	80	8	2910
2018	Non-visible minority	60	19	9	3	2	1	6	84	6	11469
2017	Visible minority	56	16	9	4	3	1	11	82	8	3136
2017	Non-visible minority	62	18	8	3	2	0	8	87	5	12448

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	56	16	9	6	8	1	4	75	15	3295
2019	Non-visible minority	65	15	8	4	4	0	3	84	9	12384
2018	Visible minority	51	16	9	7	10	1	6	72	18	2925
2018	Non-visible minority	61	16	9	5	5	0	4	80	11	11513
2017	Visible minority	45	18	10	8	12	1	6	68	21	3159
2017	Non-visible minority	58	17	9	6	5	1	5	79	12	12520

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	49	27	13	4	4	1	3	78	8	3288
2019	Non-visible minority	48	28	14	5	3	0	2	78	8	12358
2018	Visible minority	43	27	15	5	4	0	5	75	10	2920
2018	Non-visible minority	43	30	16	5	3	0	2	75	9	11498
2017	Visible minority	45	29	13	5	3	1	5	77	9	3150
2017	Non-visible minority	45	31	14	5	2	0	3	78	8	12501

Question 75. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	18	32	32	12	6	0	51	17	3303
2019	Non-visible minority	15	33	35	13	5	0	48	18	12428
2018	Visible minority	16	29	35	13	6	1	45	19	2938
2018	Non-visible minority	13	31	37	14	5	0	44	19	11547
2017	Visible minority	14	29	36	12	7	1	44	19	3174
2017	Non-visible minority	11	30	38	14	6	0	41	21	12522

Question 76. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	13	18	37	22	9	0	1	31	31	3281
2019	Non-visible minority	12	21	37	20	9	0	0	30	33	12335
2018	Visible minority	12	19	39	21	8	0	1	29	31	2904
2018	Non-visible minority	12	21	38	20	8	0	0	28	33	11424
2017	Visible minority	11	19	39	20	9	1	1	30	30	3158
2017	Non-visible minority	10	22	39	20	9	0	0	29	32	12498

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	33	37	15	8	5	2	71	14	3304
2019	Non-visible minority	33	41	13	7	3	1	76	11	12370
2018	Visible minority	30	38	16	8	5	3	71	13	2928
2018	Non-visible minority	32	42	14	7	4	2	75	11	11522
2017	Visible minority	27	38	15	9	6	4	68	15	3170
2017	Non-visible minority	28	42	14	8	5	3	72	13	12520

Question 78. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	26	32	18	12	10	2	59	23	3303
2019	Non-visible minority	24	37	16	14	8	1	61	22	12412
2018	Visible minority	23	33	20	12	9	3	58	22	2930
2018	Non-visible minority	23	37	16	13	8	1	62	22	11531
2017	Visible minority	18	37	19	13	10	3	57	24	3172
2017	Non-visible minority	18	40	17	15	9	1	59	24	12516

Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	23	77	3309
2019	Non-visible minority	22	78	12413
2017	Visible minority	24	76	3167
2017	Non-visible minority	22	78	12517
2014	Visible minority	21	79	2667
2014	Non-visible minority	19	81	12428

Question 80. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	83	17	773
2019	Non-visible minority	84	16	2682
2017	Visible minority	77	23	752
2017	Non-visible minority	81	19	2708
2014	Visible minority	76	24	573
2014	Non-visible minority	77	23	2384

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	45	34	8	9	3	0	80	12	618
2019	Non-visible minority	48	32	5	10	4	1	81	14	2222
2017	Visible minority	40	38	8	9	4	1	79	13	576
2017	Non-visible minority	46	35	6	9	4	1	82	13	2204
2014	Visible minority	39	37	8	9	6	0	77	15	439
2014	Non-visible minority	46	34	6	10	4	0	80	14	1837

Top of Page

Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	21	29	21	12	15	2	1	21	79	3292
2019	Non-visible minority	18	30	23	13	14	1	1	19	81	12368
2018	Visible minority	25	23	19	12	17	2	1	26	74	2932
2018	Non-visible minority	24	24	22	14	14	1	1	24	76	11557
2017	Visible minority	28	22	18	11	15	3	2	29	71	3173
2017	Non-visible minority	29	22	19	12	14	2	1	30	70	12530

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	62	38	2539
2019	Non-visible minority	66	34	9895

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 84. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	39	61	2496
2019	Non-visible minority	33	67	9737
2018	Visible minority	33	67	2070
2018	Non-visible minority	27	73	8524

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	11	23	20	15	23	2	7	37	41	2486
2019	Non-visible minority	9	20	17	19	26	2	8	31	50	9743
2018	Visible minority	12	23	18	16	23	1	7	38	42	2084
2018	Non-visible minority	9	20	16	19	28	1	7	31	51	8533
2017	Visible minority	12	22	17	16	24	2	8	37	44	2128
2017	Non-visible minority	10	21	14	17	27	2	9	34	50	8543

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	6	15	17	19	36	2	6	23	59	2490
2019	Non-visible minority	4	12	14	21	41	2	8	17	67	9739
2018	Visible minority	5	13	15	19	42	1	5	19	65	2084
2018	Non-visible minority	3	9	13	20	48	2	5	14	73	8542
2017	Visible minority	4	10	13	17	49	2	6	15	71	2127
2017	Non-visible minority	3	8	10	17	53	2	8	12	77	8545

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	37	18	15	9	12	2	7	61	23	3259
2019	Non-visible minority	33	18	17	11	14	1	6	55	27	12244
2018	Visible minority	37	15	14	10	13	2	10	59	25	2933
2018	Non-visible minority	34	17	17	11	13	1	8	55	26	11540

Report a problem on this page

Date modified:: 2019-03-01

2019 Public Service Employee Survey Results for Employment and Social Development Canada by Question 110. Are you a member of a visible minority group?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Question 22. In my work unit, individuals behave in a respectful manner.

Question 23. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I can count on my immediate supervisor to keep his or her promises.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 30. My immediate supervisor seems to care about me as a person.

Question 31. I am satisfied with the quality of supervision I receive.

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Question 35. I have confidence in the senior management of my department or agency.

Question 36. Senior management in my department or agency makes effective and timely decisions.

Question 37. Essential information flows effectively from senior management to staff.

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Question 40. I feel that change is managed well in my department or agency.

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 44. My department or agency does a good job of supporting employee career development.

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 49. My department or agency implements activities and practices that support a diverse workplace.

Question 50. Overall, my department or agency treats me with respect.

Question 51. I would recommend my department or agency as a great place to work.

Question 52. I am satisfied with my department or agency.

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Question 55. Please indicate your reason for leaving.

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Harassment