2019 Public Service Employee Survey Results for Employment and Social Development Canada by Question 32. Are you a supervisor?

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Collective Agreements and Terms and Conditions of Employment
Harassment
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	38	45	5	9	3	83	12	2639
2019	Non-supervisor	41	43	4	9	3	84	12	13280
2017	Supervisor	33	49	5	10	4	82	13	2449
2017	Non-supervisor	39	45	4	9	3	84	12	13374
2014	Supervisor	32	49	4	11	3	82	14	2564
2014	Non-supervisor	33	48	5	10	4	81	14	12739
2011	Supervisor	34	49	4	10	3	83	13	3067
2011	Non-supervisor	34	47	5	11	3	81	14	13856
2008	Supervisor	33	49	3	11	4	82	15	2548
2008	Non-supervisor	32	48	5	11	4	80	15	12112

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	62	20	5	8	4	1	83	11	2633
2019	Non-supervisor	70	17	5	4	2	2	89	7	13253
2017	Supervisor	61	21	6	8	4	1	83	11	2448
2017	Non-supervisor	70	17	4	4	2	1	89	7	13359
2014	Supervisor	61	20	5	8	5	1	82	13	2562
2014	Non-supervisor	66	19	5	5	3	2	86	8	12729
2011	Supervisor	59	21	4	10	5	1	81	14	3068
2011	Non-supervisor	67	18	5	6	3	1	86	9	13856
2008	Supervisor	62	21	4	8	5	1	83	13	2542
2008	Non-supervisor	68	17	4	5	3	1	87	9	12100

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	43	34	5	11	6	77	17	2631
2019	Non-supervisor	41	36	7	11	5	77	16	13264
2017	Supervisor	39	36	6	11	8	75	19	2447
2017	Non-supervisor	38	35	7	12	7	73	19	13369
2014	Supervisor	41	34	5	12	8	75	19	2560
2014	Non-supervisor	35	37	8	12	8	71	20	12734
2011	Supervisor	42	37	7	9	5	79	14	3065
2011	Non-supervisor	36	40	8	10	6	76	16	13836

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	32	42	11	11	4	0	74	15	2623
2019	Non-supervisor	28	42	11	14	5	0	70	19	13237
2018	Supervisor	26	47	10	12	5	0	73	16	2336
2018	Non-supervisor	27	47	9	12	5	1	74	17	12308
2017	Supervisor	28	45	10	12	5	0	73	17	2449
2017	Non-supervisor	27	42	11	14	6	0	69	20	13361
2014	Supervisor	28	42	11	14	5	0	70	19	2563
2014	Non-supervisor	23	41	12	15	8	0	64	23	12732
2011	Supervisor	28	39	13	13	6	1	67	19	3060
2011	Non-supervisor	24	41	12	15	8	1	66	23	13848
2008	Supervisor	23	41	14	14	7	1	64	22	2548
2008	Non-supervisor	21	41	13	16	9	1	63	25	12125

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	50	37	7	4	2	87	6	2602
2019	Non-supervisor	43	36	9	8	3	80	11	13187
2017	Supervisor	51	36	6	5	2	88	6	2442
2017	Non-supervisor	42	38	9	8	3	80	11	13335
2014	Supervisor	51	36	6	5	2	87	7	2560
2014	Non-supervisor	34	40	11	10	4	75	14	12729

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	43	35	8	9	5	0	78	14	2628
2019	Non-supervisor	43	31	11	8	5	1	76	13	13250
2018	Supervisor	41	35	10	9	5	0	76	14	2329
2018	Non-supervisor	40	35	11	8	5	1	76	13	12277
2017	Supervisor	40	35	9	10	6	0	75	16	2441
2017	Non-supervisor	41	33	11	8	6	1	75	14	13358
2014	Supervisor	38	35	11	10	6	0	73	16	2561
2014	Non-supervisor	32	34	14	10	8	1	67	19	12735
2011	Supervisor	36	40	9	10	4	0	77	14	3065
2011	Non-supervisor	34	36	12	9	7	1	71	16	13859

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	43	39	9	5	3	82	9	2632
2019	Non-supervisor	34	39	13	8	6	73	14	13266
2018	Supervisor	41	43	8	6	3	84	8	2326
2018	Non-supervisor	32	42	13	8	5	74	13	12247
2017	Supervisor	39	45	7	5	3	84	9	2447
2017	Non-supervisor	31	44	12	8	5	75	13	13367
2014	Supervisor	35	45	10	7	4	80	10	2562
2014	Non-supervisor	25	45	14	9	7	70	16	12739
2011	Supervisor	36	43	9	7	4	79	12	3062
2011	Non-supervisor	30	41	13	9	7	71	16	13843
2008	Supervisor	39	42	8	7	4	82	11	2532
2008	Non-supervisor	31	42	12	9	5	73	15	12030

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	31	41	12	11	5	73	15	2629
2019	Non-supervisor	27	35	16	13	9	62	22	13274
2018	Supervisor	31	38	13	11	6	69	18	2334
2018	Non-supervisor	25	34	18	13	10	59	23	12295
2017	Supervisor	28	41	13	12	6	69	18	2446
2017	Non-supervisor	24	35	17	14	10	60	24	13363
2014	Supervisor	25	39	15	13	7	64	21	2562
2014	Non-supervisor	18	34	19	16	12	52	28	12739
2011	Supervisor	23	40	15	14	8	63	22	3068
2011	Non-supervisor	18	35	18	16	13	53	29	13860

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	34	44	10	9	3	78	12	2613
2019	Non-supervisor	34	42	11	9	3	77	12	13208
2018	Supervisor	31	43	11	10	4	75	14	2334
2018	Non-supervisor	32	42	12	9	4	75	13	12297
2017	Supervisor	30	47	9	9	4	77	13	2449
2017	Non-supervisor	33	43	11	9	4	76	13	13356

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	53	38	6	3	2	0	90	4	2616
2019	Non-supervisor	43	40	10	5	3	0	83	8	13206
2018	Supervisor	55	36	5	2	1	0	91	3	2327
2018	Non-supervisor	43	41	9	4	2	0	85	6	12287
2017	Supervisor	48	40	6	3	2	0	89	5	2443
2017	Non-supervisor	41	41	10	5	3	0	82	8	13346
2014	Supervisor	48	39	8	3	2	0	88	5	2562
2014	Non-supervisor	34	43	13	6	4	1	78	9	12737
2011	Supervisor	42	43	8	5	2	0	85	7	3067
2011	Non-supervisor	33	43	12	7	4	1	76	11	13846
2008	Supervisor	49	37	6	5	3	0	86	7	2544
2008	Non-supervisor	39	41	10	5	3	1	81	9	12117

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	38	39	10	8	4	77	13	2622
2019	Non-supervisor	29	35	16	11	8	64	20	13243
2018	Supervisor	36	41	10	8	5	77	13	2317
2018	Non-supervisor	27	37	16	11	8	65	19	12256
2017	Supervisor	33	41	10	9	7	74	16	2444
2017	Non-supervisor	27	37	16	11	9	64	20	13356

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	58	31	7	2	1	89	4	2609
2019	Non-supervisor	49	34	11	4	2	83	6	13195
2018	Supervisor	56	34	5	3	1	91	4	2295
2018	Non-supervisor	48	35	10	4	2	84	6	12187
2017	Supervisor	56	35	5	2	1	92	3	2444
2017	Non-supervisor	49	35	10	3	2	85	5	13338
2014	Supervisor	64	27	6	2	1	92	3	2563
2014	Non-supervisor	55	31	9	3	2	86	5	12731
2011	Supervisor	60	30	6	2	1	90	3	3068
2011	Non-supervisor	54	32	9	3	2	86	5	13856

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	41	40	8	7	3	0	0	81	11	2610
2019	Non-supervisor	24	34	17	14	10	0	1	58	24	13205
2018	Supervisor	40	40	8	7	4	0	0	80	11	2312
2018	Non-supervisor	21	34	18	15	10	0	1	56	26	12244
2017	Supervisor	38	44	7	8	4	0	0	82	11	2437
2017	Non-supervisor	23	35	17	15	10	1	1	58	25	13315
2014	Supervisor	30	44	9	11	6	0	0	74	17	2563
2014	Non-supervisor	14	35	17	18	15	0	1	50	33	12739
2011	Supervisor	35	41	9	10	5	0	0	76	15	3065
2011	Non-supervisor	19	34	16	16	14	0	1	54	30	13854

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	43	36	10	7	4	0	79	11	2622
2019	Non-supervisor	28	32	18	12	9	1	60	22	13250
2018	Supervisor	44	34	10	8	4	0	78	12	2311
2018	Non-supervisor	25	32	19	13	9	1	58	23	12228
2017	Supervisor	40	38	10	7	5	0	78	12	2443
2017	Non-supervisor	26	33	18	13	9	1	59	22	13319
2014	Supervisor	35	39	12	9	5	0	74	15	2564
2014	Non-supervisor	20	33	20	14	12	1	54	27	12741

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	37	42	11	8	2	0	1	79	10	2602
2019	Non-supervisor	32	41	13	9	5	0	0	73	14	13113
2018	Supervisor	37	37	12	9	4	0	0	74	13	2318
2018	Non-supervisor	30	39	15	10	6	0	0	69	16	12231
2017	Supervisor	35	42	11	8	4	0	0	77	12	2445
2017	Non-supervisor	30	39	14	10	6	0	0	70	16	13322
2014	Supervisor	33	39	12	11	5	0	0	72	16	2563
2014	Non-supervisor	23	39	17	12	8	0	0	63	20	12735
2011	Supervisor	34	43	11	8	3	0	0	78	11	3064
2011	Non-supervisor	30	41	13	10	5	1	0	71	15	13841

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	47	37	9	5	2	84	7	2632
2019	Non-supervisor	39	38	12	7	4	77	11	13268
2018	Supervisor	43	40	9	5	3	84	8	2325
2018	Non-supervisor	38	40	13	6	4	77	10	12273
2017	Supervisor	43	42	9	5	2	84	7	2436
2017	Non-supervisor	37	40	12	6	4	77	10	13319
2014	Supervisor	41	41	10	5	3	82	8	2561
2014	Non-supervisor	33	41	13	7	5	74	12	12730
2011	Supervisor	40	43	8	6	3	83	9	3067
2011	Non-supervisor	35	42	11	8	5	76	12	13861
2008	Supervisor	44	42	6	6	3	86	8	2547
2008	Non-supervisor	36	43	10	8	4	79	11	12126

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	22	32	24	13	7	1	55	21	2594
2019	Non-supervisor	46	30	14	5	3	2	78	8	13188
2018	Supervisor	21	32	23	14	9	1	53	23	2335
2018	Non-supervisor	46	29	15	5	3	2	77	8	12326
2017	Supervisor	21	36	22	13	7	1	58	20	2451
2017	Non-supervisor	46	31	13	4	2	3	80	7	13369
2014	Supervisor	23	34	23	13	7	1	57	20	2563
2014	Non-supervisor	45	31	14	5	3	2	78	8	12744
2011	Supervisor	20	34	22	15	8	0	54	23	3068
2011	Non-supervisor	40	32	15	6	5	2	74	11	13853
2008	Supervisor	14	30	26	19	11	0	44	30	2549
2008	Non-supervisor	32	34	19	8	5	1	68	13	12120

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	12	29	38	16	5	0	0	21	41	2633
2019	Non-supervisor	10	22	35	20	10	1	2	31	33	13254
2018	Supervisor	13	33	37	13	4	0	0	17	46	2333
2018	Non-supervisor	10	23	33	20	10	1	2	31	35	12274
2017	Supervisor	11	28	42	13	4	0	1	18	40	2445
2017	Non-supervisor	10	21	32	19	11	2	5	32	33	13313
2014	Supervisor	12	33	38	12	4	0	1	17	45	2557
2014	Non-supervisor	13	28	34	15	7	1	3	23	42	12722
2011	Supervisor	17	36	33	9	4	0	1	13	54	3066
2011	Non-supervisor	16	29	32	13	6	1	2	20	47	13832
2008	Supervisor	18	38	33	9	2	0	0	11	56	2548
2008	Non-supervisor	17	31	32	13	5	1	2	18	49	12096

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	8	19	32	28	11	1	1	40	27	2618
2019	Non-supervisor	8	15	27	26	19	4	3	47	24	13207
2018	Supervisor	9	21	35	25	9	1	1	34	30	2331
2018	Non-supervisor	9	16	27	25	17	3	3	44	27	12221
2017	Supervisor	8	20	35	23	11	1	2	35	29	2441
2017	Non-supervisor	8	16	26	22	17	4	6	44	27	13264
2014	Supervisor	11	24	36	19	8	1	1	27	36	2558
2014	Non-supervisor	14	23	29	18	10	3	4	29	39	12710
2011	Supervisor	18	29	31	16	6	1	1	22	47	3066
2011	Non-supervisor	18	24	28	17	8	2	3	26	44	13821
2008	Supervisor	23	30	29	14	4	0	1	18	53	2544
2008	Non-supervisor	17	26	28	17	8	2	2	26	45	12087

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	21	30	31	12	4	0	1	17	52	2626
2019	Non-supervisor	13	20	27	19	13	3	5	35	35	13217
2018	Supervisor	23	30	30	12	3	0	1	15	54	2327
2018	Non-supervisor	14	21	27	19	12	3	5	33	37	12233
2017	Supervisor	23	31	30	11	4	1	1	16	54	2444
2017	Non-supervisor	13	19	27	17	12	4	9	33	36	13275
2014	Supervisor	25	33	27	10	4	1	1	14	59	2554
2014	Non-supervisor	17	24	27	14	8	3	7	25	45	12713
2011	Supervisor	30	31	25	10	3	0	1	13	62	3057
2011	Non-supervisor	20	25	26	14	7	3	6	24	48	13822
2008	Supervisor	29	32	26	10	3	0	1	13	61	2542
2008	Non-supervisor	19	25	28	15	6	2	4	23	47	12077

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	12	25	37	18	6	0	0	24	38	2617
2019	Non-supervisor	8	13	28	26	18	2	5	48	23	13179
2018	Supervisor	14	26	38	17	5	0	1	22	40	2325
2018	Non-supervisor	9	14	29	25	17	2	5	45	25	12194
2017	Supervisor	12	26	38	18	5	0	1	23	38	2442
2017	Non-supervisor	9	14	27	24	16	2	8	45	25	13230
2014	Supervisor	13	28	38	17	4	0	1	21	41	2553
2014	Non-supervisor	10	17	30	23	12	2	7	38	29	12686
2011	Supervisor	17	30	34	14	4	0	1	19	47	3055
2011	Non-supervisor	13	19	30	21	11	1	6	34	34	13801
2008	Supervisor	19	30	35	13	3	0	0	16	49	2544
2008	Non-supervisor	12	20	33	22	9	1	4	32	33	12073

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	17	29	32	15	6	0	1	21	47	2626
2019	Non-supervisor	10	17	26	22	18	2	5	43	29	13219
2018	Supervisor	20	33	30	12	4	0	1	17	53	2331
2018	Non-supervisor	13	18	26	21	15	2	4	39	33	12231
2017	Supervisor	18	31	33	12	5	0	1	17	50	2442
2017	Non-supervisor	12	17	25	19	16	3	8	40	32	13288
2014	Supervisor	27	34	27	8	3	0	1	12	61	2560
2014	Non-supervisor	20	23	26	15	10	2	5	26	46	12716
2011	Supervisor	31	32	25	8	2	0	1	10	64	3066
2011	Non-supervisor	22	23	26	15	9	2	4	25	48	13833
2008	Supervisor	29	33	26	8	2	0	1	11	63	2543
2008	Non-supervisor	20	25	26	16	8	1	3	26	47	12077

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	12	25	32	22	8	0	1	31	37	2613
2019	Non-supervisor	11	17	24	22	17	5	4	42	31	13194
2018	Supervisor	16	25	34	18	5	0	1	24	41	2314
2018	Non-supervisor	13	19	25	20	15	4	4	38	35	12203
2017	Supervisor	13	25	34	19	7	0	1	27	38	2441
2017	Non-supervisor	12	18	24	18	15	5	7	38	34	13293
2014	Supervisor	11	20	32	25	9	0	1	35	32	2555
2014	Non-supervisor	12	17	25	22	13	4	7	39	33	12705
2011	Supervisor	12	20	33	22	9	0	2	33	33	3059
2011	Non-supervisor	13	17	24	22	13	4	7	39	34	13805
2008	Supervisor	18	26	33	18	5	0	1	23	44	2543
2008	Non-supervisor	15	21	26	20	11	3	4	33	39	12089

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	20	30	34	12	4	0	1	16	50	2623
2019	Non-supervisor	14	22	31	17	11	3	3	29	38	13225
2018	Supervisor	23	31	33	11	2	0	1	13	54	2333
2018	Non-supervisor	16	23	31	15	10	3	3	26	41	12274
2017	Supervisor	21	31	34	9	3	0	1	12	53	2443
2017	Non-supervisor	15	22	31	14	10	4	5	27	40	13301
2014	Supervisor	21	31	33	10	4	1	1	14	53	2558
2014	Non-supervisor	17	24	31	13	7	3	4	22	45	12711

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	14	27	36	18	6	0	0	23	41	2632
2019	Non-supervisor	10	20	35	21	11	1	2	34	31	13245

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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	68	18	5	5	2	0	2	88	8	2630
2019	Non-supervisor	71	14	6	3	2	0	4	89	5	13254
2017	Supervisor	68	18	4	5	3	0	2	88	8	2445
2017	Non-supervisor	70	14	5	3	2	1	4	89	6	13355
2014	Supervisor	70	16	4	5	3	0	2	88	8	2563
2014	Non-supervisor	70	15	5	3	3	0	4	89	6	12738
2011	Supervisor	66	18	4	6	3	0	2	87	9	3068
2011	Non-supervisor	69	14	5	4	3	0	4	87	7	13849
2008	Supervisor	68	14	5	5	4	0	4	86	9	2545
2008	Non-supervisor	67	12	5	4	4	1	7	86	9	12111

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	33	36	12	9	4	3	2	73	14	2629
2019	Non-supervisor	28	27	17	9	7	7	4	62	19	13246
2018	Supervisor	25	42	15	9	4	2	2	70	14	2332
2018	Non-supervisor	21	29	20	9	8	8	4	57	20	12256
2017	Supervisor	29	40	13	8	5	2	2	72	14	2446
2017	Non-supervisor	26	28	15	10	7	7	6	62	20	13358
2014	Supervisor	34	38	12	9	4	1	2	74	13	2562
2014	Non-supervisor	25	30	17	10	8	6	4	61	20	12739

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	56	30	5	6	3	0	86	9	2623
2019	Non-supervisor	46	29	9	8	6	1	76	14	13227
2018	Supervisor	51	32	7	6	3	0	84	10	2323
2018	Non-supervisor	41	31	10	9	6	1	74	16	12224
2017	Supervisor	53	32	5	6	3	0	85	10	2445
2017	Non-supervisor	45	30	9	9	6	2	76	15	13353
2014	Supervisor	54	29	6	7	4	0	83	10	2563
2014	Non-supervisor	41	30	10	10	7	2	72	17	12735

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	51	36	5	6	2	87	8	2627
2019	Non-supervisor	50	33	7	7	3	83	10	13220
2018	Supervisor	45	40	6	6	2	85	9	2324
2018	Non-supervisor	47	36	8	6	3	83	9	12235
2017	Supervisor	44	41	6	6	3	85	9	2441
2017	Non-supervisor	44	39	8	6	3	83	9	13346
2014	Supervisor	43	44	6	5	2	87	7	2564
2014	Non-supervisor	39	41	9	7	3	80	10	12733

Question 23. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	48	39	7	4	1	0	0	87	5	2629
2019	Non-supervisor	39	35	15	5	3	2	1	76	8	13256
2018	Supervisor	44	42	9	3	2	0	0	86	5	2331
2018	Non-supervisor	34	38	16	5	3	3	1	75	8	12268

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	61	26	8	2	1	0	1	88	3	2633
2019	Non-supervisor	36	24	18	6	5	2	9	67	12	13255

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	45	32	10	8	4	0	0	78	12	2632
2019	Non-supervisor	41	32	13	8	5	1	1	74	13	13253
2018	Supervisor	40	37	11	8	4	0	0	77	13	2321
2018	Non-supervisor	38	35	12	9	5	1	1	74	14	12262
2017	Supervisor	37	39	10	9	5	0	0	77	14	2447
2017	Non-supervisor	38	36	12	8	5	1	1	75	13	13360
2014	Supervisor	36	38	11	10	5	0	0	74	15	2564
2014	Non-supervisor	34	37	13	9	6	1	0	72	15	12741
2011	Supervisor	32	40	12	10	6	0	0	72	16	3067
2011	Non-supervisor	30	37	14	11	7	1	0	68	18	13860
2008	Supervisor	28	39	12	12	8	1	1	68	20	2546
2008	Non-supervisor	26	34	15	13	11	1	1	61	24	12118

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	53	28	10	5	3	1	0	82	8	2626
2019	Non-supervisor	50	28	11	5	4	2	1	80	9	13241
2018	Supervisor	49	32	10	5	3	1	0	82	9	2321
2018	Non-supervisor	46	30	11	6	4	2	1	78	10	12237
2017	Supervisor	47	34	9	6	4	1	0	81	9	2445
2017	Non-supervisor	46	31	11	5	3	2	1	80	9	13363
2014	Supervisor	46	33	11	6	4	1	0	79	10	2563
2014	Non-supervisor	40	32	13	7	5	3	1	75	11	12743
2011	Supervisor	41	34	11	8	4	1	0	76	12	3069
2011	Non-supervisor	39	32	14	7	5	2	0	73	12	13856
2008	Supervisor	40	34	10	8	6	1	1	76	14	2548
2008	Non-supervisor	34	32	14	8	7	3	1	69	16	12120

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	52	31	8	6	3	0	83	9	2614
2019	Non-supervisor	46	31	11	7	4	1	79	11	13232
2018	Supervisor	48	33	8	7	3	0	82	10	2309
2018	Non-supervisor	44	33	11	7	4	1	77	12	12215
2017	Supervisor	47	35	7	7	4	0	82	11	2447
2017	Non-supervisor	44	34	10	7	4	1	79	11	13346
2014	Supervisor	45	35	8	8	4	0	81	11	2564
2014	Non-supervisor	38	35	11	9	5	1	75	14	12737
2011	Supervisor	41	37	9	9	4	0	78	13	3066
2011	Non-supervisor	36	36	11	10	6	1	73	16	13846
2008	Supervisor	39	36	8	10	6	0	76	16	2543
2008	Non-supervisor	32	36	12	11	8	1	69	19	12109

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	82	10	3	2	1	0	3	94	3	2618
2019	Non-supervisor	80	10	3	1	1	0	3	94	2	13197
2017	Supervisor	79	12	4	2	2	0	2	92	4	2444
2017	Non-supervisor	79	11	3	1	2	0	3	94	3	13352
2014	Supervisor	78	13	3	2	2	0	2	93	4	2562
2014	Non-supervisor	77	13	3	1	2	0	4	93	3	12737
2011	Supervisor	77	13	3	2	3	0	2	92	5	3066
2011	Non-supervisor	77	11	3	2	2	0	4	92	4	13851
2008	Supervisor	79	7	3	3	3	0	4	91	6	2547
2008	Non-supervisor	78	7	3	2	3	1	6	92	5	12105

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	52	22	7	6	6	1	6	79	13	2631
2019	Non-supervisor	53	19	8	4	6	2	8	80	11	13247
2017	Supervisor	42	26	8	7	8	2	7	75	16	2446
2017	Non-supervisor	47	21	7	5	6	4	10	79	13	13343
2014	Supervisor	40	23	9	7	9	2	10	71	18	2564
2014	Non-supervisor	41	23	8	5	8	4	9	75	16	12735
2011	Supervisor	42	28	8	8	7	2	5	76	16	3064
2011	Non-supervisor	42	26	9	7	10	2	4	73	18	13861

Question 30. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	62	24	8	3	2	0	87	6	2634
2019	Non-supervisor	58	23	9	3	4	2	83	7	13274
2018	Supervisor	58	26	8	4	3	1	84	7	2320
2018	Non-supervisor	53	27	10	4	4	2	81	8	12231
2017	Supervisor	56	26	9	4	4	1	83	8	2445
2017	Non-supervisor	54	26	10	4	4	2	82	8	13352

Question 31. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	56	27	8	5	3	0	83	8	2634
2019	Non-supervisor	52	28	9	6	4	0	80	10	13278
2018	Supervisor	50	30	10	6	4	0	80	10	2320
2018	Non-supervisor	48	28	11	6	5	1	77	11	12249
2017	Supervisor	51	30	8	6	4	0	81	11	2440
2017	Non-supervisor	51	27	10	6	4	1	79	10	13337
2014	Supervisor	47	32	9	7	4	0	79	11	2560
2014	Non-supervisor	44	31	12	7	6	0	75	13	12732

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	21	48	13	12	3	1	1	71	16	2632

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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	34	38	13	8	4	3	0	75	12	2612
2019	Non-supervisor	33	29	15	7	5	9	0	69	14	13279
2018	Supervisor	35	36	14	9	5	2	0	72	14	2336
2018	Non-supervisor	30	30	17	7	5	10	0	67	14	12301
2017	Supervisor	34	36	13	10	5	3	0	72	15	2446
2017	Non-supervisor	30	30	15	7	5	12	1	68	15	13370
2014	Supervisor	29	40	13	10	5	3	0	72	15	2559
2014	Non-supervisor	23	30	18	9	7	12	0	60	19	12730
2011	Supervisor	26	36	17	11	7	5	0	64	18	3066
2011	Non-supervisor	20	28	21	10	9	11	1	55	22	13856

Question 35. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	32	39	14	10	4	1	71	14	2605
2019	Non-supervisor	30	31	17	10	8	4	64	18	13247
2018	Supervisor	32	38	14	10	5	0	70	16	2325
2018	Non-supervisor	28	31	18	11	7	4	62	19	12265
2017	Supervisor	30	39	14	10	6	1	70	16	2444
2017	Non-supervisor	28	31	18	11	8	5	61	19	13366
2014	Supervisor	24	39	18	12	6	0	64	19	2560
2014	Non-supervisor	19	30	22	14	11	5	51	26	12731
2011	Supervisor	20	35	19	15	10	1	56	25	3066
2011	Non-supervisor	16	28	23	15	14	4	45	31	13834
2008	Supervisor	22	35	16	15	11	1	58	26	2547
2008	Non-supervisor	17	30	20	15	13	4	50	30	12109

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	20	39	18	15	6	2	60	21	2600
2019	Non-supervisor	22	28	20	13	8	8	55	23	13232
2018	Supervisor	19	40	18	15	7	1	59	22	2331
2018	Non-supervisor	20	28	21	13	8	8	53	24	12248
2017	Supervisor	19	40	17	15	7	2	60	22	2445
2017	Non-supervisor	21	28	20	13	9	10	54	24	13343
2014	Supervisor	14	38	21	18	8	1	52	26	2559
2014	Non-supervisor	14	25	23	17	12	9	42	32	12725
2011	Supervisor	9	35	20	23	11	3	45	34	3069
2011	Non-supervisor	9	26	23	20	14	7	38	37	13834
2008	Supervisor	8	33	18	25	14	2	42	40	2546
2008	Non-supervisor	9	27	22	21	14	7	38	38	12116

Question 37. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	19	40	18	17	7	1	59	24	2610
2019	Non-supervisor	22	31	19	14	10	4	55	26	13272
2018	Supervisor	20	39	16	17	8	0	59	25	2336
2018	Non-supervisor	20	31	19	16	10	4	53	27	12287
2017	Supervisor	20	40	15	16	8	1	61	24	2444
2017	Non-supervisor	21	32	17	14	10	6	56	25	13343
2014	Supervisor	16	39	16	18	9	1	56	28	2559
2014	Non-supervisor	14	29	19	19	14	5	46	34	12719
2011	Supervisor	12	40	16	20	12	1	51	33	3065
2011	Non-supervisor	11	31	19	20	15	3	44	36	13840
2008	Supervisor	13	39	15	22	11	1	52	33	2546
2008	Non-supervisor	12	34	16	21	14	3	47	36	12119

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	42	25	16	6	4	5	3	72	11	2639
2019	Non-supervisor	41	16	9	5	6	18	5	74	15	13274

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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	28	48	14	7	2	0	77	9	2628
2019	Non-supervisor	27	43	17	8	3	1	71	11	13265
2018	Supervisor	29	47	13	8	2	0	76	10	2326
2018	Non-supervisor	26	44	17	8	3	1	71	12	12271
2017	Supervisor	29	47	14	8	3	0	76	10	2442
2017	Non-supervisor	27	43	16	8	4	2	72	12	13351
2014	Supervisor	28	46	15	8	3	0	74	11	2560
2014	Non-supervisor	22	42	19	9	5	2	66	14	12729
2011	Supervisor	24	47	13	11	5	1	71	16	3070
2011	Non-supervisor	21	42	18	10	6	2	65	17	13841

Question 40. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	13	42	20	18	6	1	0	56	24	2624
2019	Non-supervisor	17	35	21	16	8	3	0	53	25	13199

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	42	40	11	4	2	1	0	83	6	2626
2019	Non-supervisor	33	37	14	8	5	2	1	72	14	13248
2018	Supervisor	45	38	9	5	2	0	1	84	7	2329
2018	Non-supervisor	31	39	13	9	5	2	1	73	14	12265
2017	Supervisor	48	37	7	5	2	1	0	86	7	2444
2017	Non-supervisor	35	38	12	8	4	3	1	76	12	13339
2014	Supervisor	50	37	7	4	2	1	0	88	6	2554
2014	Non-supervisor	34	40	11	7	4	3	1	77	12	12730
2011	Supervisor	42	37	9	7	4	2	0	80	11	3065
2011	Non-supervisor	30	36	13	10	6	5	1	70	16	13807
2008	Supervisor	38	37	9	9	4	2	1	77	14	2547
2008	Non-supervisor	25	36	13	11	8	5	1	65	21	12106

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	36	43	14	5	2	0	79	7	2626
2019	Non-supervisor	35	37	17	6	4	2	73	10	13226
2018	Supervisor	38	40	14	6	2	0	78	8	2322
2018	Non-supervisor	32	39	17	6	4	1	72	11	12227

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	20	26	19	14	10	7	3	52	27	2632
2019	Non-supervisor	21	24	19	13	12	10	2	51	28	13250
2018	Supervisor	21	25	20	14	10	6	4	51	27	2332
2018	Non-supervisor	18	25	20	14	12	10	2	49	29	12263
2017	Supervisor	22	24	16	16	12	5	5	51	31	2441
2017	Non-supervisor	18	24	17	13	13	12	3	49	31	13333
2014	Supervisor	22	25	16	15	13	6	4	52	30	2557
2014	Non-supervisor	15	23	18	16	15	11	2	43	36	12726
2011	Supervisor	15	22	19	16	13	9	6	44	34	3069
2011	Non-supervisor	12	23	19	16	15	13	2	41	36	13861

Question 44. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	25	40	17	12	6	1	0	65	18	2622
2019	Non-supervisor	24	31	17	13	11	3	0	57	25	13246
2018	Supervisor	25	42	15	12	6	1	0	67	18	2334
2018	Non-supervisor	22	32	18	14	11	3	0	55	26	12269
2017	Supervisor	26	42	13	11	7	1	0	69	18	2445
2017	Non-supervisor	23	32	17	13	10	4	0	58	24	13348
2014	Supervisor	20	40	15	15	7	1	0	62	23	2557
2014	Non-supervisor	17	31	18	16	14	4	1	50	31	12722
2011	Supervisor	19	38	16	17	9	1	0	58	26	3062
2011	Non-supervisor	15	31	19	17	15	2	1	48	33	13856
2008	Supervisor	17	40	17	16	9	0	0	58	26	2547
2008	Non-supervisor	14	32	20	18	14	2	0	47	33	12119

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	29	34	13	12	10	1	1	64	22	2633
2019	Non-supervisor	23	27	15	14	16	3	2	52	32	13271
2018	Supervisor	29	34	13	12	11	1	1	64	23	2332
2018	Non-supervisor	20	28	16	15	16	3	2	50	33	12271
2017	Supervisor	28	33	13	12	13	1	1	62	25	2446
2017	Non-supervisor	20	27	15	16	17	4	2	50	35	13349
2014	Supervisor	24	30	13	16	15	1	1	55	32	2555
2014	Non-supervisor	12	22	17	19	25	3	3	36	47	12721
2011	Supervisor	19	33	14	16	16	1	1	53	33	3061
2011	Non-supervisor	11	24	16	20	25	2	2	36	47	13851
2008	Supervisor	23	37	11	15	13	1	1	61	28	2548
2008	Non-supervisor	15	32	15	18	17	2	1	48	36	12109

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	47	26	15	7	3	0	2	75	10	2632
2019	Non-supervisor	49	23	14	5	4	1	5	76	10	13248

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	61	8	7	4	5	1	14	82	10	2627
2019	Non-supervisor	52	10	8	5	6	3	16	77	13	13251

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	53	24	13	4	3	1	2	79	7	2627
2019	Non-supervisor	40	23	17	8	6	2	4	67	15	13239

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	49	22	15	6	4	2	2	74	10	2623
2019	Non-supervisor	37	20	17	10	7	4	5	62	19	13209

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	49	15	13	10	8	1	4	67	19	2628
2019	Non-supervisor	36	16	15	11	12	4	5	57	26	13223

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	72	13	6	3	1	1	3	89	4	2628
2019	Non-supervisor	63	15	8	3	2	3	6	85	6	13227

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	78	8	4	2	1	3	3	92	3	2617
2019	Non-supervisor	70	9	5	3	3	5	5	88	6	13213

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	83	5	2	1	1	1	8	96	2	2618
2019	Non-supervisor	71	8	4	2	2	3	10	90	5	13229

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	26	48	15	7	3	2	0	75	10	2626
2019	Non-supervisor	17	36	22	13	7	5	1	56	20	13249
2018	Supervisor	28	42	17	8	4	1	0	71	12	2337
2018	Non-supervisor	18	32	24	12	9	5	0	53	22	12286
2017	Supervisor	27	44	16	8	4	1	0	72	12	2443
2017	Non-supervisor	18	32	22	13	8	7	1	54	23	13345

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	42	40	9	5	2	1	83	8	2612
2019	Non-supervisor	37	37	13	7	4	2	76	11	13212
2018	Supervisor	48	38	9	3	2	0	86	5	2318
2018	Non-supervisor	42	37	11	5	3	2	80	8	12260
2017	Supervisor	44	42	8	4	2	1	87	5	2446
2017	Non-supervisor	41	39	11	5	3	2	81	8	13334
2014	Supervisor	45	38	9	4	2	1	84	6	2555
2014	Non-supervisor	36	37	14	6	4	4	76	10	12714
2011	Supervisor	35	41	13	6	3	2	78	9	3059
2011	Non-supervisor	28	37	17	7	6	4	69	14	13845

Question 49. My department or agency implements activities and practices that support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	48	37	10	3	1	1	0	86	4	2620
2019	Non-supervisor	44	34	12	4	3	3	1	81	7	13221
2018	Supervisor	49	37	9	2	1	1	0	87	4	2318
2018	Non-supervisor	44	35	12	3	3	3	0	81	6	12261
2017	Supervisor	45	37	11	3	2	2	0	84	5	2441
2017	Non-supervisor	40	35	14	3	3	4	1	79	7	13341
2014	Supervisor	47	34	11	3	2	2	0	83	5	2553
2014	Non-supervisor	38	35	14	4	3	6	1	77	7	12706

Question 50. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	55	34	7	3	2	0	88	5	2629
2019	Non-supervisor	49	33	9	5	3	0	83	8	13251
2018	Supervisor	53	34	7	4	2	0	87	6	2316
2018	Non-supervisor	48	36	9	4	3	0	84	7	12247
2017	Supervisor	49	38	6	5	2	0	87	7	2449
2017	Non-supervisor	47	37	9	4	3	0	84	7	13368
2014	Supervisor	50	35	8	4	2	0	85	6	2550
2014	Non-supervisor	40	39	11	6	4	1	79	10	12711
2011	Supervisor	38	42	11	5	3	0	80	9	3064
2011	Non-supervisor	33	39	14	8	6	1	72	14	13814
2008	Supervisor	33	43	12	7	5	0	76	12	2543
2008	Non-supervisor	28	41	14	9	6	1	70	16	12112

Question 51. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	42	33	14	7	3	0	76	10	2629
2019	Non-supervisor	38	32	15	8	7	1	70	14	13228
2018	Supervisor	39	35	14	7	4	0	74	11	2320
2018	Non-supervisor	36	32	17	8	6	1	69	14	12256
2017	Supervisor	37	36	15	8	4	0	73	12	2446
2017	Non-supervisor	34	33	16	9	6	1	68	15	13341
2014	Supervisor	27	38	16	12	6	0	66	18	2553
2014	Non-supervisor	21	35	20	13	10	1	57	23	12721
2011	Supervisor	25	36	20	11	7	1	62	18	3065
2011	Non-supervisor	21	34	21	13	10	1	56	23	13845

Question 52. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	41	35	14	7	3	0	76	10	2613
2019	Non-supervisor	36	34	15	9	6	0	71	15	13180
2018	Supervisor	38	37	14	7	4	0	75	11	2313
2018	Non-supervisor	34	35	16	9	5	0	70	14	12180
2017	Supervisor	36	39	14	8	4	0	74	12	2446
2017	Non-supervisor	33	36	16	9	6	0	70	14	13349
2014	Supervisor	28	40	15	12	5	0	68	17	2553
2014	Non-supervisor	21	37	20	13	8	1	58	22	12716
2011	Supervisor	25	40	17	11	7	0	65	18	3058
2011	Non-supervisor	20	36	19	14	10	1	57	23	13819
2008	Supervisor	24	41	14	13	7	0	66	20	2543
2008	Non-supervisor	23	39	17	13	8	0	62	21	12104

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	35	25	19	12	7	3	0	61	19	2634
2019	Non-supervisor	29	23	19	13	11	4	0	55	25	13268
2018	Supervisor	33	25	19	13	8	3	0	59	21	2326
2018	Non-supervisor	27	24	21	13	10	4	0	54	25	12270
2017	Supervisor	31	25	20	13	8	3	0	58	22	2449
2017	Non-supervisor	26	24	20	13	10	6	1	54	25	13351
2014	Supervisor	25	24	21	16	10	4	0	51	27	2552
2014	Non-supervisor	20	24	20	16	13	6	1	47	31	12714
2011	Supervisor	25	26	21	14	9	4	0	54	24	3067
2011	Non-supervisor	23	25	19	15	13	6	1	50	30	13833
2008	Supervisor	25	30	16	16	9	3	1	57	26	2544
2008	Non-supervisor	22	27	18	16	11	6	1	52	29	12110

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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2019	Supervisor	35	32	32	2635
2019	Non-supervisor	30	33	37	13304
2018	Supervisor	36	32	33	2338
2018	Non-supervisor	29	35	36	12333
2017	Supervisor	35	33	32	2447
2017	Non-supervisor	28	37	36	13368
2014	Supervisor	36	31	34	2555
2014	Non-supervisor	28	36	36	12719
2011	Supervisor	35	33	31	3071
2011	Non-supervisor	29	37	34	13856

Question 55. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2019	Supervisor	14	42	36	2	0	5	934
2019	Non-supervisor	11	35	37	5	6	6	4033
2018	Supervisor	14	40	37	2	1	6	834
2018	Non-supervisor	12	35	35	6	6	6	3574
2017	Supervisor	17	39	34	5	1	6	859
2017	Non-supervisor	15	33	33	6	8	6	3687
2014	Supervisor	15	35	39	6	9999	4	919
2014	Non-supervisor	16	29	36	9	9999	10	3605
2011	Supervisor	20	35	35	5	9999	5	1088
2011	Non-supervisor	18	28	34	8	9999	12	4036

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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	51	38	4	2	1	0	5	94	2	2630
2019	Non-supervisor	28	48	11	8	3	1	1	78	11	13206

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	67	21	4	2	1	1	5	93	3	2629
2019	Non-supervisor	49	30	10	2	1	6	1	85	4	13215

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	13	87	2635
2019	Non-supervisor	13	87	13264
2018	Supervisor	12	88	2336
2018	Non-supervisor	14	86	12318

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	35	65	341
2019	Non-supervisor	54	46	1726
2018	Supervisor	36	64	272
2018	Non-supervisor	51	49	1674

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	54	46	341
2019	Non-supervisor	57	43	1726
2018	Supervisor	52	48	272
2018	Non-supervisor	58	42	1674

Question 59c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	30	70	341
2019	Non-supervisor	2	98	1726
2018	Supervisor	30	70	272
2018	Non-supervisor	1	99	1674

Question 59e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	3	97	341
2019	Non-supervisor	5	95	1726
2018	Supervisor	2	98	272
2018	Non-supervisor	5	95	1674

Question 59f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	5	95	341
2019	Non-supervisor	15	85	1726
2018	Supervisor	8	92	272
2018	Non-supervisor	17	83	1674

Question 59g. From whom did you experience harassment on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	4	96	341
2019	Non-supervisor	4	96	1726
2018	Supervisor	5	95	272
2018	Non-supervisor	4	96	1674

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	42	58	338
2019	Non-supervisor	39	61	1701
2018	Supervisor	45	55	273
2018	Non-supervisor	42	58	1674

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	36	64	338
2019	Non-supervisor	38	62	1701
2018	Supervisor	34	66	273
2018	Non-supervisor	39	61	1674

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	44	56	338
2019	Non-supervisor	44	56	1701
2018	Supervisor	49	51	273
2018	Non-supervisor	43	57	1674

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	39	61	338
2019	Non-supervisor	40	60	1701
2018	Supervisor	36	64	273
2018	Non-supervisor	39	61	1674

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	30	70	338
2019	Non-supervisor	24	76	1701
2018	Supervisor	27	73	273
2018	Non-supervisor	26	74	1674

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	50	50	338
2019	Non-supervisor	56	44	1701
2018	Supervisor	54	46	273
2018	Non-supervisor	57	43	1674

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	36	64	338
2019	Non-supervisor	33	67	1701
2018	Supervisor	40	60	273
2018	Non-supervisor	35	65	1674

Question 60i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	7	93	338
2019	Non-supervisor	9	91	1701
2018	Supervisor	7	93	273
2018	Non-supervisor	10	90	1674

Question 60j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	9	91	338
2019	Non-supervisor	12	88	1701
2018	Supervisor	10	90	273
2018	Non-supervisor	12	88	1674

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	39	61	338
2019	Non-supervisor	48	52	1701
2018	Supervisor	38	62	273
2018	Non-supervisor	48	52	1674

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	22	78	338
2019	Non-supervisor	24	76	1701
2018	Supervisor	27	73	273
2018	Non-supervisor	25	75	1674

Question 60m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	13	87	338
2019	Non-supervisor	16	84	1701
2018	Supervisor	14	86	273
2018	Non-supervisor	18	82	1674

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	59	41	337
2019	Non-supervisor	53	47	1688
2018	Supervisor	60	40	273
2018	Non-supervisor	52	48	1672

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	30	70	337
2019	Non-supervisor	25	75	1688
2018	Supervisor	33	67	273
2018	Non-supervisor	26	74	1672

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	11	89	337
2019	Non-supervisor	5	95	1688
2018	Supervisor	12	88	273
2018	Non-supervisor	4	96	1672

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	10	90	337
2019	Non-supervisor	22	78	1688
2018	Supervisor	12	88	273
2018	Non-supervisor	23	77	1672

Question 61e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	14	86	337
2019	Non-supervisor	10	90	1688
2018	Supervisor	11	89	273
2018	Non-supervisor	9	91	1672

Question 61f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	3	97	337
2019	Non-supervisor	7	93	1688
2018	Supervisor	3	97	273
2018	Non-supervisor	7	93	1672

Question 61g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	14	86	337
2019	Non-supervisor	14	86	1688
2018	Supervisor	19	81	273
2018	Non-supervisor	13	87	1672

Question 61h. What action(s) did you take to address the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	10	90	337
2019	Non-supervisor	12	88	1688
2018	Supervisor	14	86	273
2018	Non-supervisor	11	89	1672

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	23	77	337
2019	Non-supervisor	26	74	1688
2018	Supervisor	20	80	273
2018	Non-supervisor	27	73	1672

Question 62a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	10	90	328
2019	Non-supervisor	13	87	1572
2018	Supervisor	10	90	264
2018	Non-supervisor	12	88	1558

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	15	85	328
2019	Non-supervisor	22	78	1572
2018	Supervisor	19	81	264
2018	Non-supervisor	19	81	1558

Question 62c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	9	91	328
2019	Non-supervisor	12	88	1572
2018	Supervisor	7	93	264
2018	Non-supervisor	12	88	1558

Question 62d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	10	90	328
2019	Non-supervisor	7	93	1572
2018	Supervisor	10	90	264
2018	Non-supervisor	7	93	1558

Question 62e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	13	87	328
2019	Non-supervisor	11	89	1572
2018	Supervisor	12	88	264
2018	Non-supervisor	11	89	1558

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	14	86	328
2019	Non-supervisor	9	91	1572
2018	Supervisor	10	90	264
2018	Non-supervisor	9	91	1558

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	12	88	328
2019	Non-supervisor	9	91	1572
2018	Supervisor	16	84	264
2018	Non-supervisor	9	91	1558

Question 62h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	6	94	328
2019	Non-supervisor	12	88	1572
2018	Supervisor	6	94	264
2018	Non-supervisor	12	88	1558

Question 62i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	10	90	328
2019	Non-supervisor	16	84	1572
2018	Supervisor	11	89	264
2018	Non-supervisor	12	88	1558

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	29	71	328
2019	Non-supervisor	30	70	1572
2018	Supervisor	26	74	264
2018	Non-supervisor	28	72	1558

Question 62k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	7	93	328
2019	Non-supervisor	9	91	1572
2018	Supervisor	7	93	264
2018	Non-supervisor	9	91	1558

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	44	56	328
2019	Non-supervisor	46	54	1572
2018	Supervisor	48	52	264
2018	Non-supervisor	44	56	1558

Question 62m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	2	98	328
2019	Non-supervisor	2	98	1572

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	47	53	328
2019	Non-supervisor	51	49	1572
2018	Supervisor	52	48	264
2018	Non-supervisor	51	49	1558

Question 62o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	2	98	328
2019	Non-supervisor	4	96	1572
2018	Supervisor	3	97	264
2018	Non-supervisor	4	96	1558

Question 62p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	15	85	328
2019	Non-supervisor	14	86	1572
2018	Supervisor	13	87	264
2018	Non-supervisor	15	85	1558

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	17	83	2634
2019	Non-supervisor	17	83	13242

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	22	24	17	8	4	19	6	60	17	2629
2019	Non-supervisor	17	14	19	6	7	28	9	49	21	13278
2018	Supervisor	21	25	20	6	4	18	6	60	14	2332
2018	Non-supervisor	15	15	22	6	6	28	7	47	19	12275
2017	Supervisor	20	23	18	8	6	18	7	58	18	2449
2017	Non-supervisor	15	15	18	6	7	30	10	49	21	13366
2014	Supervisor	20	22	18	6	5	22	7	60	15	2555
2014	Non-supervisor	12	15	20	6	6	32	9	45	21	12710

Question 65. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	40	34	15	5	3	4	0	77	8	2639
2019	Non-supervisor	34	29	16	6	5	9	1	71	12	13279
2018	Supervisor	36	35	17	5	3	4	1	74	8	2333
2018	Non-supervisor	29	31	19	6	5	10	1	67	12	12281
2017	Supervisor	35	34	15	6	4	5	1	73	11	2441
2017	Non-supervisor	28	29	17	6	5	13	2	67	13	13344
2014	Supervisor	32	33	17	5	4	9	1	71	10	2555
2014	Non-supervisor	22	28	20	6	5	17	2	61	14	12711
2011	Supervisor	30	39	16	6	3	6	0	74	9	3065
2011	Non-supervisor	28	35	17	7	4	10	0	69	12	13834

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	5	95	2635
2019	Non-supervisor	8	92	13251
2018	Supervisor	5	95	2333
2018	Non-supervisor	7	93	12279

Question 67a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	29	71	125
2019	Non-supervisor	35	65	1033
2018	Supervisor	34	66	126
2018	Non-supervisor	36	64	891

Question 67b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	76	24	125
2019	Non-supervisor	75	25	1033
2018	Supervisor	74	26	126
2018	Non-supervisor	76	24	891

Question 67c. From whom did you experience discrimination on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	16	84	125
2019	Non-supervisor	2	98	1033
2018	Supervisor	10	90	126
2018	Non-supervisor	1	99	891

Question 67f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	9	91	125
2019	Non-supervisor	13	87	1033
2018	Supervisor	7	93	126
2018	Non-supervisor	14	86	891

Question 68a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	31	69	124
2019	Non-supervisor	28	72	1009
2018	Supervisor	29	71	125
2018	Non-supervisor	26	74	889

Question 68b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	21	79	124
2019	Non-supervisor	21	79	1009
2018	Supervisor	20	80	125
2018	Non-supervisor	20	80	889

Question 68c. Please indicate the type of discrimination you experienced. Colour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	19	81	124
2019	Non-supervisor	16	84	1009
2018	Supervisor	23	77	125
2018	Non-supervisor	13	87	889

Question 68d. Please indicate the type of discrimination you experienced. Religion
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	5	95	124
2019	Non-supervisor	7	93	1009
2018	Supervisor	6	94	125
2018	Non-supervisor	6	94	889

Question 68e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	30	70	124
2019	Non-supervisor	28	72	1009
2018	Supervisor	24	76	125
2018	Non-supervisor	29	71	889

Question 68f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	27	73	124
2019	Non-supervisor	19	81	1009
2018	Supervisor	32	68	125
2018	Non-supervisor	20	80	889

Question 68g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	6	94	124
2019	Non-supervisor	5	95	1009
2018	Supervisor	4	96	125
2018	Non-supervisor	4	96	889

Question 68i. Please indicate the type of discrimination you experienced. Marital status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	6	94	124
2019	Non-supervisor	8	92	1009
2018	Supervisor	7	93	125
2018	Non-supervisor	8	92	889

Question 68j. Please indicate the type of discrimination you experienced. Family status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	12	88	124
2019	Non-supervisor	19	81	1009
2018	Supervisor	17	83	125
2018	Non-supervisor	17	83	889

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	0	100	124
2019	Non-supervisor	1	99	1009
2018	Supervisor	0	100	125
2018	Non-supervisor	1	99	889

Question 68l. Please indicate the type of discrimination you experienced. Disability
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	14	86	124
2019	Non-supervisor	22	78	1009
2018	Supervisor	14	86	125
2018	Non-supervisor	24	76	889

Question 68n. Please indicate the type of discrimination you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	17	83	124
2019	Non-supervisor	19	81	1009
2018	Supervisor	14	86	125
2018	Non-supervisor	18	82	889

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	32	68	123
2019	Non-supervisor	28	72	1000
2018	Supervisor	30	70	126
2018	Non-supervisor	33	67	892

Question 69b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	11	89	123
2019	Non-supervisor	12	88	1000
2018	Supervisor	18	82	126
2018	Non-supervisor	15	85	892

Question 69d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	6	94	123
2019	Non-supervisor	17	83	1000
2018	Supervisor	12	88	126
2018	Non-supervisor	20	80	892

Question 69e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	8	92	123
2019	Non-supervisor	4	96	1000

Question 69g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	13	87	123
2019	Non-supervisor	10	90	1000
2018	Supervisor	10	90	126
2018	Non-supervisor	9	91	892

Question 69h. What action(s) did you take to address the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	4	96	123
2019	Non-supervisor	9	91	1000
2018	Supervisor	8	92	126
2018	Non-supervisor	9	91	892

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	46	54	123
2019	Non-supervisor	49	51	1000
2018	Supervisor	47	53	126
2018	Non-supervisor	45	55	892

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	7	93	2636
2019	Non-supervisor	10	90	13252

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	26	19	18	4	2	24	7	65	8	2625
2019	Non-supervisor	19	14	20	4	4	31	8	54	13	13263
2018	Supervisor	23	24	20	3	2	22	6	65	8	2336
2018	Non-supervisor	17	15	23	3	4	31	7	52	11	12284
2017	Supervisor	23	22	19	2	2	24	8	66	6	2449
2017	Non-supervisor	16	16	19	3	3	34	9	56	11	13357
2014	Supervisor	22	21	17	2	2	29	8	67	6	2548
2014	Non-supervisor	12	15	21	3	3	37	9	50	12	12704

Question 73. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	44	31	15	4	1	5	1	79	5	2631
2019	Non-supervisor	37	27	16	4	3	11	1	73	8	13247
2018	Supervisor	38	34	16	2	2	6	1	78	5	2338
2018	Non-supervisor	31	30	19	4	4	11	1	70	8	12299
2017	Supervisor	39	34	13	3	2	8	1	81	5	2447
2017	Non-supervisor	31	30	16	3	3	14	2	73	8	13343
2014	Supervisor	36	32	15	3	2	12	1	78	5	2545
2014	Non-supervisor	23	29	19	4	3	20	2	67	8	12703
2011	Supervisor	37	38	13	3	2	7	0	81	5	3063
2011	Non-supervisor	31	36	15	4	3	11	0	76	7	13810

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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	15	25	23	15	21	1	41	36	2639
2019	Non-supervisor	18	23	21	15	22	1	42	37	13284
2018	Supervisor	13	21	24	18	23	1	34	42	2333
2018	Non-supervisor	16	22	21	16	24	2	39	40	12298
2017	Supervisor	16	19	20	19	25	2	36	44	2443
2017	Non-supervisor	19	22	19	16	22	2	42	39	13345

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	9	23	30	23	14	0	33	37	2633
2019	Non-supervisor	22	28	25	14	10	1	50	24	13272
2018	Supervisor	7	20	31	24	17	0	27	41	2328
2018	Non-supervisor	19	25	28	15	10	1	45	26	12279
2017	Supervisor	8	22	31	23	16	0	30	39	2444
2017	Non-supervisor	20	26	26	15	11	2	47	26	13345

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	13	29	30	18	10	0	0	42	28	2620
2019	Non-supervisor	31	27	19	10	8	1	4	61	19	13206
2018	Supervisor	10	25	31	21	14	0	0	35	35	2318
2018	Non-supervisor	26	26	22	13	9	1	4	54	22	12241
2017	Supervisor	10	27	30	21	12	0	1	37	33	2443
2017	Non-supervisor	27	25	20	12	9	1	6	56	22	13315

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	10	24	27	22	16	0	1	35	38	2624
2019	Non-supervisor	25	25	21	14	13	1	2	51	28	13207
2018	Supervisor	8	20	30	23	17	0	1	29	41	2320
2018	Non-supervisor	23	24	22	15	12	1	2	48	29	12245
2017	Supervisor	10	23	27	22	17	0	1	33	39	2447
2017	Non-supervisor	24	24	21	14	12	2	3	50	28	13345

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	37	28	18	9	6	0	3	66	16	2620
2019	Non-supervisor	60	18	8	3	2	1	9	87	5	13221
2018	Supervisor	32	28	19	10	7	0	3	62	18	2323
2018	Non-supervisor	54	20	10	3	2	1	10	83	6	12257
2017	Supervisor	30	27	20	11	7	0	4	60	19	2443
2017	Non-supervisor	51	20	9	3	2	1	13	83	6	13331

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	24	31	23	11	10	0	55	22	2629
2019	Non-supervisor	35	28	18	9	8	1	64	17	13258
2018	Supervisor	20	27	26	15	12	0	47	27	2330
2018	Non-supervisor	31	26	22	10	9	1	58	20	12290
2017	Supervisor	20	29	27	13	10	0	50	23	2438
2017	Non-supervisor	30	29	21	11	8	1	59	19	13320

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	21	39	25	10	4	0	0	61	14	2621
2019	Non-supervisor	29	32	20	10	6	1	2	63	17	13237
2018	Supervisor	17	35	30	12	6	0	0	52	18	2327
2018	Non-supervisor	26	31	24	10	6	1	2	59	17	12254
2017	Supervisor	22	35	24	13	7	0	1	57	20	2436
2017	Non-supervisor	28	30	21	11	6	1	3	61	17	13319

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	15	35	27	16	7	0	0	50	23	2623
2019	Non-supervisor	27	31	21	11	7	1	2	60	18	13225
2018	Supervisor	11	30	32	17	9	0	0	42	26	2329
2018	Non-supervisor	24	31	23	12	7	1	2	56	20	12262
2017	Supervisor	14	33	28	17	8	0	1	47	25	2436
2017	Non-supervisor	26	30	22	12	7	1	3	57	20	13307

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	23	37	22	12	5	0	0	60	17	2622
2019	Non-supervisor	34	30	18	10	6	1	1	65	17	13203
2018	Supervisor	19	34	27	14	6	0	1	53	20	2325
2018	Non-supervisor	29	30	21	11	7	1	2	61	18	12255
2017	Supervisor	22	35	23	12	7	0	1	57	19	2435
2017	Non-supervisor	31	29	19	10	6	1	3	63	17	13315

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	41	32	14	7	5	0	1	74	12	2617
2019	Non-supervisor	40	26	15	9	7	1	1	68	17	13206

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	23	31	24	14	8	0	0	54	22	2609
2019	Non-supervisor	29	29	21	11	9	1	1	59	20	13186
2018	Supervisor	16	29	27	17	11	0	0	46	28	2318
2018	Non-supervisor	24	29	24	13	9	0	1	54	22	12213
2017	Supervisor	18	29	27	15	10	0	1	48	26	2433
2017	Non-supervisor	25	30	22	12	8	1	2	56	21	13294

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	52	25	13	6	3	1	78	9	2613
2019	Non-supervisor	49	24	14	6	5	2	74	12	13192
2018	Supervisor	49	26	13	6	5	1	76	11	2319
2018	Non-supervisor	46	24	15	7	5	3	72	13	12212
2017	Supervisor	52	25	12	6	4	1	78	10	2443
2017	Non-supervisor	47	24	15	7	5	2	73	12	13334

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	74	13	5	2	1	0	6	92	3	2615
2019	Non-supervisor	66	14	7	3	3	1	7	87	6	13196
2018	Supervisor	67	16	6	3	2	0	5	88	5	2318
2018	Non-supervisor	62	16	8	3	4	1	6	84	7	12239

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	71	14	6	4	3	0	2	87	7	2632
2019	Non-supervisor	70	12	6	4	4	1	3	85	8	13221
2018	Supervisor	69	14	6	3	3	1	4	87	7	2317
2018	Non-supervisor	67	13	6	4	4	1	5	85	8	12239
2017	Supervisor	72	13	6	3	3	1	2	88	7	2444
2017	Non-supervisor	68	13	6	4	4	1	5	86	8	13342

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	54	28	12	3	2	1	83	5	2622
2019	Non-supervisor	59	23	9	4	2	2	85	6	13184
2018	Supervisor	51	28	13	4	2	1	80	7	2329
2018	Non-supervisor	56	24	10	4	3	2	83	7	12269
2017	Supervisor	53	29	10	4	2	1	83	6	2446
2017	Non-supervisor	57	24	9	4	3	3	85	6	13329

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	60	19	10	6	4	0	1	80	10	2611
2019	Non-supervisor	62	17	9	5	5	1	2	81	10	13168
2018	Supervisor	54	23	11	7	5	0	1	78	11	2326
2018	Non-supervisor	57	19	10	6	5	0	2	78	11	12234
2017	Supervisor	60	20	9	5	4	0	2	82	9	2444
2017	Non-supervisor	61	18	8	5	4	1	3	82	9	13331

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	38	33	18	7	4	1	71	11	2627
2019	Non-supervisor	59	5	2	1	0	33	96	2	13121
2018	Supervisor	33	33	21	8	4	1	67	12	2316
2018	Non-supervisor	54	5	2	1	1	37	95	2	12183
2017	Supervisor	37	33	17	7	4	1	71	11	2443
2017	Non-supervisor	56	6	2	1	1	35	95	2	13321

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	71	18	6	2	1	0	2	91	3	2622
2019	Non-supervisor	62	17	8	3	3	1	7	85	6	13195
2018	Supervisor	65	22	8	2	1	0	3	90	2	2321
2018	Non-supervisor	57	18	10	4	3	1	8	82	7	12223
2017	Supervisor	69	19	6	2	1	0	3	91	3	2435
2017	Non-supervisor	59	17	8	4	2	1	9	85	6	13263

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	80	11	4	2	1	0	2	92	3	2631
2019	Non-supervisor	60	16	9	5	6	1	4	80	11	13233
2018	Supervisor	75	13	5	3	2	0	2	91	4	2331
2018	Non-supervisor	56	16	9	6	7	1	5	76	14	12272
2017	Supervisor	75	13	4	2	2	0	2	91	5	2446
2017	Non-supervisor	52	17	10	7	8	1	6	74	15	13347

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	56	27	11	4	1	1	84	5	2626
2019	Non-supervisor	47	28	14	5	3	2	77	8	13203
2018	Supervisor	50	29	14	4	2	1	80	6	2329
2018	Non-supervisor	42	29	17	6	4	3	73	9	12251
2017	Supervisor	52	29	12	4	2	1	82	5	2439
2017	Non-supervisor	43	30	14	5	3	4	77	8	13325

Question 75. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	10	28	41	16	5	38	21	2637
2019	Non-supervisor	16	33	33	12	5	50	17	13280
2018	Supervisor	8	25	42	19	6	33	25	2334
2018	Non-supervisor	14	31	36	13	5	46	18	12319
2017	Supervisor	6	23	44	18	8	29	26	2449
2017	Non-supervisor	13	31	37	13	6	44	19	13365

Question 76. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	12	23	40	18	6	0	24	36	2613
2019	Non-supervisor	13	20	37	21	10	0	31	32	13189
2018	Supervisor	13	26	42	15	4	0	19	39	2307
2018	Non-supervisor	12	20	38	21	9	0	30	32	12178
2017	Supervisor	10	26	43	16	6	0	21	36	2442
2017	Non-supervisor	10	20	38	20	10	1	31	31	13327

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	39	44	11	5	1	0	83	7	2620
2019	Non-supervisor	32	40	14	8	4	2	73	13	13236
2018	Supervisor	39	43	11	5	2	0	82	7	2325
2018	Non-supervisor	30	41	15	8	4	2	72	12	12287
2017	Supervisor	37	43	10	6	3	1	81	9	2445
2017	Non-supervisor	27	41	15	9	5	3	70	15	13360

Question 78. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	24	41	16	12	5	0	66	18	2631
2019	Non-supervisor	24	35	17	14	9	1	60	24	13270
2018	Supervisor	24	41	16	12	6	1	66	18	2334
2018	Non-supervisor	23	36	17	13	9	2	60	23	12287
2017	Supervisor	19	45	16	14	7	1	64	21	2446
2017	Non-supervisor	18	38	17	14	10	2	57	25	13356

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	15	85	2632
2019	Non-supervisor	23	77	13277
2017	Supervisor	15	85	2450
2017	Non-supervisor	23	77	13348
2014	Supervisor	13	87	2544
2014	Non-supervisor	21	79	12673

Question 80. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	88	12	403
2019	Non-supervisor	83	17	3111
2017	Supervisor	82	18	357
2017	Non-supervisor	80	20	3128
2014	Supervisor	79	21	330
2014	Non-supervisor	77	23	2661

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	57	27	4	9	2	1	85	11	346
2019	Non-supervisor	46	33	6	10	4	0	80	14	2535
2017	Supervisor	58	29	5	7	2	0	86	8	292
2017	Non-supervisor	43	36	6	9	4	1	80	13	2510
2014	Supervisor	55	30	6	6	2	0	85	8	262
2014	Non-supervisor	44	35	6	10	5	0	79	15	2039

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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	16	31	25	15	12	1	0	17	83	2623
2019	Non-supervisor	19	29	22	13	14	1	1	20	80	13212
2018	Supervisor	22	27	24	13	12	1	0	22	78	2338
2018	Non-supervisor	25	23	21	14	15	1	1	25	75	12315
2017	Supervisor	27	25	21	13	12	2	1	27	73	2447
2017	Non-supervisor	29	22	19	12	15	2	1	30	70	13372

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	65	35	2172
2019	Non-supervisor	65	35	10406

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 84. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	27	73	2134
2019	Non-supervisor	36	64	10238
2018	Supervisor	23	77	1776
2018	Non-supervisor	29	71	8937

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	8	20	18	20	26	1	6	30	50	2139
2019	Non-supervisor	9	20	18	18	25	2	8	33	48	10229
2018	Supervisor	8	19	19	20	27	1	6	29	51	1783
2018	Non-supervisor	10	21	16	18	27	1	7	33	49	8958
2017	Supervisor	9	20	15	18	29	1	8	32	51	1722
2017	Non-supervisor	10	21	15	17	26	2	9	35	48	9026

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	3	9	13	23	45	1	6	13	73	2141
2019	Non-supervisor	5	13	15	20	39	2	7	19	64	10225
2018	Supervisor	2	8	12	18	54	1	5	11	76	1784
2018	Non-supervisor	4	10	13	20	45	2	5	15	70	8965
2017	Supervisor	2	6	9	16	60	2	5	9	82	1722
2017	Non-supervisor	3	9	11	17	50	2	8	13	74	9026

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	36	20	19	11	10	0	4	58	22	2599
2019	Non-supervisor	33	18	16	11	14	1	7	56	27	13080
2018	Supervisor	37	18	18	11	11	0	6	58	23	2337
2018	Non-supervisor	34	16	16	11	13	1	8	56	27	12298

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Date modified:: 2019-03-01

2019 Public Service Employee Survey Results for Employment and Social Development Canada by Question 32. Are you a supervisor?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Question 22. In my work unit, individuals behave in a respectful manner.

Question 23. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I can count on my immediate supervisor to keep his or her promises.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 30. My immediate supervisor seems to care about me as a person.

Question 31. I am satisfied with the quality of supervision I receive.

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Question 35. I have confidence in the senior management of my department or agency.

Question 36. Senior management in my department or agency makes effective and timely decisions.

Question 37. Essential information flows effectively from senior management to staff.

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Question 40. I feel that change is managed well in my department or agency.

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 44. My department or agency does a good job of supporting employee career development.

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 49. My department or agency implements activities and practices that support a diverse workplace.

Question 50. Overall, my department or agency treats me with respect.

Question 51. I would recommend my department or agency as a great place to work.

Question 52. I am satisfied with my department or agency.

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Question 55. Please indicate your reason for leaving.

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Harassment