2019 Public Service Employee Survey Results for Employment and Social Development Canada by Question 94. Please indicate your occupational group and level. Occupational group and level - CS

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Collective Agreements and Terms and Conditions of Employment
Harassment
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	42	39	6	9	3	82	13	980
2019	CS-01	45	42	4	6	2	88	8	146
2019	CS-02	43	39	6	9	3	82	13	362
2019	CS-03	41	42	5	10	3	83	13	281
2019	CS-04	44	33	8	10	6	76	16	135
2019	CS-05	43	37	6	11	3	80	14	35
2017	CS	39	45	5	7	3	85	10	959
2017	CS-01	40	42	5	10	2	83	12	160
2017	CS-02	39	47	6	5	3	87	8	419
2017	CS-03	40	42	5	9	4	82	13	250
2017	CS-04	32	49	4	10	4	82	14	93
2017	CS-05	34	58	0	8	0	92	8	26
2014	CS	32	50	5	10	3	82	13	1096
2014	CS-01	28	50	7	12	4	78	16	200
2014	CS-02	33	49	5	10	2	83	12	483
2014	CS-03	37	47	5	7	4	85	11	278
2014	CS-04	22	52	9	17	1	73	18	93
2014	CS-05	31	66	0	3	0	97	3	32
2011	CS	29	51	5	11	3	80	15	1656
2011	CS-01	26	52	6	12	4	78	15	266
2011	CS-02	28	54	5	10	4	81	14	642
2011	CS-03	31	47	6	13	3	78	15	528
2011	CS-04	26	52	4	13	5	78	18	168
2011	CS-05	34	50	5	11	0	84	11	44
2008	CS	24	48	7	14	7	72	20	1463
2008	CS-01	19	47	11	17	6	66	24	295
2008	CS-02	26	46	8	13	7	72	20	613
2008	CS-03	25	53	4	14	4	77	19	367
2008	CS-04	26	49	4	13	9	75	21	136
2008	CS-05	16	56	6	6	16	72	22	32

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	57	22	7	8	4	1	80	13	977
2019	CS-01	64	28	2	2	3	1	93	5	145
2019	CS-02	59	20	8	7	5	1	80	12	361
2019	CS-03	53	20	6	13	5	1	75	19	281
2019	CS-04	56	24	12	7	1	1	80	8	135
2019	CS-05	50	21	12	9	9	0	71	18	34
2017	CS	58	21	7	9	5	1	79	14	955
2017	CS-01	57	27	6	7	1	1	85	9	159
2017	CS-02	58	21	7	8	5	1	79	13	418
2017	CS-03	56	17	6	11	8	1	74	20	248
2017	CS-04	55	23	8	12	2	1	78	14	93
2017	CS-05	65	12	12	8	4	0	77	12	26
2014	CS	52	23	8	10	6	1	75	17	1096
2014	CS-01	59	23	8	6	4	1	82	10	200
2014	CS-02	51	23	9	10	7	1	74	17	483
2014	CS-03	54	20	7	12	6	0	74	18	278
2014	CS-04	45	25	6	14	10	0	70	24	93
2014	CS-05	50	31	6	9	3	0	81	13	32
2011	CS	51	24	7	11	6	1	75	17	1656
2011	CS-01	59	20	8	9	3	1	80	12	266
2011	CS-02	48	27	8	10	7	0	75	17	643
2011	CS-03	50	23	7	13	6	1	74	19	527
2011	CS-04	51	24	4	13	7	1	77	20	168
2011	CS-05	50	23	14	5	7	2	74	12	44
2008	CS	50	25	7	11	7	0	76	18	1463
2008	CS-01	55	26	8	6	3	1	82	10	295
2008	CS-02	50	25	6	11	7	0	75	18	613
2008	CS-03	50	23	7	13	8	0	73	20	367
2008	CS-04	47	24	7	13	9	1	71	22	136
2008	CS-05	44	28	9	6	13	0	72	19	32

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	46	34	6	8	5	0	1	81	13	980
2019	CS-01	51	34	3	9	3	0	1	85	12	146
2019	CS-02	46	34	8	6	5	0	1	81	11	362
2019	CS-03	48	31	6	10	5	0	0	79	15	281
2019	CS-04	36	43	6	7	7	0	0	79	15	135
2019	CS-05	51	31	6	6	6	0	0	83	11	35
2017	CS	43	34	7	8	7	0	0	78	15	959
2017	CS-01	37	36	9	10	7	1	0	73	18	160
2017	CS-02	43	34	8	7	7	0	0	78	15	419
2017	CS-03	48	33	5	9	5	0	0	81	14	250
2017	CS-04	40	33	8	11	8	1	0	74	18	93
2017	CS-05	50	38	4	4	4	0	0	88	8	26
2014	CS	39	37	8	10	5	0	0	77	15	1095
2014	CS-01	44	40	4	9	4	0	0	84	13	200
2014	CS-02	35	38	10	11	5	0	0	73	17	483
2014	CS-03	41	37	7	9	5	0	0	79	14	278
2014	CS-04	34	36	10	12	9	0	0	70	21	92
2014	CS-05	69	28	0	3	0	0	0	97	3	32
2011	CS	43	40	7	7	3	0	0	83	10	1656
2011	CS-01	38	45	7	7	3	0	0	83	10	267
2011	CS-02	44	38	7	7	3	0	0	82	10	643
2011	CS-03	44	39	6	7	3	0	0	84	10	526
2011	CS-04	37	46	6	5	7	0	1	83	11	169
2011	CS-05	56	33	0	9	2	0	0	88	12	43

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	30	39	15	10	5	0	0	70	15	972
2019	CS-01	33	45	10	9	2	1	0	79	11	143
2019	CS-02	31	38	13	13	6	0	1	69	18	360
2019	CS-03	29	39	16	10	5	0	0	68	16	278
2019	CS-04	28	44	18	7	4	0	0	72	10	135
2019	CS-05	40	31	20	3	3	0	3	74	6	35
2018	CS	26	46	12	10	5	0	1	72	16	874
2018	CS-01	24	51	11	8	6	0	0	75	14	156
2018	CS-02	26	43	13	12	6	0	1	70	17	343
2018	CS-03	24	48	10	12	6	0	0	72	18	238
2018	CS-04	34	42	16	4	3	0	1	77	7	96
2018	CS-05	29	67	0	5	0	0	0	95	5	21
2017	CS	30	40	13	12	5	0	0	70	17	959
2017	CS-01	26	40	14	15	5	0	0	66	20	160
2017	CS-02	29	39	11	15	7	0	0	68	21	419
2017	CS-03	32	40	16	6	5	0	0	72	12	250
2017	CS-04	41	32	12	12	3	0	0	73	15	93
2017	CS-05	31	58	4	8	0	0	0	88	8	26
2014	CS	18	37	17	16	11	0	0	56	28	1096
2014	CS-01	15	35	18	18	15	0	0	50	32	200
2014	CS-02	18	36	18	14	14	0	0	54	29	483
2014	CS-03	18	40	16	17	8	1	0	59	25	278
2014	CS-04	21	41	15	17	3	0	2	64	21	93
2014	CS-05	44	41	0	16	0	0	0	84	16	32
2011	CS	13	32	16	22	16	0	1	45	38	1655
2011	CS-01	11	24	18	23	21	0	2	36	46	267
2011	CS-02	11	33	15	21	18	0	1	45	40	643
2011	CS-03	14	33	17	21	14	0	1	47	35	524
2011	CS-04	17	36	15	20	7	1	4	56	28	169
2011	CS-05	11	32	20	27	7	2	0	44	35	44
2008	CS	14	35	16	19	16	0	1	49	35	1463
2008	CS-01	9	28	18	21	23	0	0	37	44	295
2008	CS-02	14	35	16	18	16	0	0	49	34	612
2008	CS-03	15	38	16	17	14	0	1	53	31	368
2008	CS-04	21	40	9	19	9	0	1	63	28	136
2008	CS-05	13	50	3	22	13	0	0	63	34	32

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	49	35	8	4	2	1	1	85	6	974
2019	CS-01	48	34	12	5	0	0	1	83	6	146
2019	CS-02	47	36	9	4	3	0	1	84	7	362
2019	CS-03	48	37	8	5	1	1	1	87	5	278
2019	CS-04	55	32	8	4	2	0	0	86	6	132
2019	CS-05	54	34	0	3	3	6	0	94	6	35
2017	CS	50	36	8	3	2	0	0	87	5	958
2017	CS-01	50	41	4	4	0	0	0	91	4	160
2017	CS-02	47	35	11	4	2	0	0	82	6	418
2017	CS-03	52	36	7	2	2	0	1	90	4	250
2017	CS-04	49	40	5	3	2	0	0	89	5	93
2017	CS-05	73	23	0	4	0	0	0	96	4	26
2014	CS	41	41	10	6	2	0	0	83	8	1093
2014	CS-01	38	43	10	9	2	0	0	81	10	200
2014	CS-02	38	43	12	5	2	0	0	81	7	481
2014	CS-03	48	36	8	5	1	1	0	85	7	278
2014	CS-04	36	48	5	10	1	0	0	84	11	92
2014	CS-05	75	19	3	3	0	0	0	94	3	32

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	53	30	8	5	3	1	1	84	8	978
2019	CS-01	54	30	12	1	1	1	1	85	2	146
2019	CS-02	55	27	8	5	3	1	1	84	8	362
2019	CS-03	52	33	6	5	3	0	0	86	9	280
2019	CS-04	53	31	5	6	3	0	1	86	9	134
2019	CS-05	49	23	17	3	9	0	0	71	11	35
2018	CS	50	33	10	4	2	0	1	84	6	872
2018	CS-01	49	29	15	2	3	1	1	80	5	155
2018	CS-02	52	33	9	4	2	0	1	85	6	342
2018	CS-03	50	33	9	5	2	0	0	84	7	238
2018	CS-04	48	42	4	3	3	0	0	90	6	96
2018	CS-05	43	43	5	10	0	0	0	86	10	21
2017	CS	52	32	8	4	3	0	1	85	7	956
2017	CS-01	54	32	9	1	1	0	3	88	2	160
2017	CS-02	52	29	9	5	4	0	0	82	9	417
2017	CS-03	55	34	6	3	1	0	0	90	4	249
2017	CS-04	42	40	9	4	4	0	1	83	9	93
2017	CS-05	38	35	12	12	4	0	0	73	16	26
2014	CS	40	35	12	6	5	0	1	77	11	1095
2014	CS-01	39	34	13	8	3	2	3	76	11	200
2014	CS-02	40	37	10	6	5	0	1	78	11	483
2014	CS-03	45	33	12	5	3	0	1	79	8	277
2014	CS-04	35	38	13	5	9	0	0	73	14	93
2014	CS-05	41	31	9	13	6	0	0	72	19	32
2011	CS	44	36	10	6	2	1	1	81	8	1655
2011	CS-01	38	35	13	7	3	2	1	76	11	268
2011	CS-02	46	37	8	6	2	1	1	84	8	644
2011	CS-03	47	33	11	5	2	0	1	81	7	524
2011	CS-04	43	40	9	8	1	0	0	82	9	167
2011	CS-05	25	41	14	18	2	0	0	66	20	44

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	38	39	13	6	3	0	78	10	978
2019	CS-01	44	34	12	7	4	0	77	11	146
2019	CS-02	36	42	13	6	3	0	78	9	360
2019	CS-03	37	42	11	6	4	0	80	10	281
2019	CS-04	39	36	16	6	3	0	75	9	135
2019	CS-05	57	26	9	9	0	0	83	9	35
2018	CS	35	43	12	7	3	0	77	11	872
2018	CS-01	35	43	16	3	3	0	78	6	154
2018	CS-02	34	41	14	8	3	0	75	11	343
2018	CS-03	33	46	8	7	5	0	79	12	239
2018	CS-04	36	44	10	8	1	0	80	9	96
2018	CS-05	57	24	10	10	0	0	81	10	21
2017	CS	33	45	11	7	4	0	78	11	959
2017	CS-01	36	43	12	6	2	1	80	8	160
2017	CS-02	31	44	13	7	5	0	75	12	419
2017	CS-03	35	45	8	7	6	0	80	12	250
2017	CS-04	25	54	10	6	5	0	78	12	93
2017	CS-05	58	39	0	0	4	0	96	4	26
2014	CS	26	45	14	10	6	0	71	16	1095
2014	CS-01	20	46	15	10	10	0	66	20	200
2014	CS-02	27	44	14	11	5	0	71	15	483
2014	CS-03	29	45	12	8	5	0	74	14	277
2014	CS-04	21	47	16	10	5	0	69	15	93
2014	CS-05	31	53	6	3	6	0	84	9	32
2011	CS	33	42	12	8	5	0	75	13	1659
2011	CS-01	28	43	14	9	6	0	71	15	268
2011	CS-02	32	41	13	7	6	0	74	14	644
2011	CS-03	35	41	11	9	4	0	76	13	527
2011	CS-04	38	45	6	7	5	0	83	11	168
2011	CS-05	41	45	9	2	2	0	86	5	44
2008	CS	28	42	13	10	6	0	70	17	1457
2008	CS-01	23	40	13	15	9	0	63	23	294
2008	CS-02	28	43	14	9	6	0	71	15	611
2008	CS-03	28	44	13	9	6	0	72	15	364
2008	CS-04	42	37	10	7	4	0	79	11	136
2008	CS-05	31	44	9	9	6	0	75	16	32

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	33	40	14	8	5	0	0	73	13	977
2019	CS-01	31	44	12	8	5	1	1	76	13	146
2019	CS-02	34	38	16	6	6	0	0	72	12	360
2019	CS-03	32	42	13	8	4	0	0	74	13	280
2019	CS-04	36	34	15	9	6	0	0	70	15	135
2019	CS-05	34	40	17	9	0	0	0	74	9	35
2018	CS	31	38	16	9	5	0	0	69	14	873
2018	CS-01	37	33	17	7	5	0	1	71	12	155
2018	CS-02	27	40	16	10	6	1	0	68	16	342
2018	CS-03	30	37	16	11	5	0	0	68	16	238
2018	CS-04	31	43	18	7	1	0	0	74	8	97
2018	CS-05	38	33	10	10	10	0	0	71	19	21
2017	CS	28	41	14	11	6	0	0	69	17	959
2017	CS-01	32	40	15	9	3	1	0	72	13	160
2017	CS-02	25	41	15	11	8	0	0	66	19	419
2017	CS-03	30	41	14	9	5	0	0	72	14	250
2017	CS-04	21	43	13	15	8	0	0	65	23	93
2017	CS-05	38	31	12	15	4	0	0	69	19	26
2014	CS	22	37	19	13	9	0	0	59	22	1095
2014	CS-01	20	39	20	13	10	0	0	59	22	200
2014	CS-02	22	38	18	11	10	0	0	60	21	483
2014	CS-03	25	34	20	13	9	0	0	58	22	277
2014	CS-04	25	32	19	16	8	0	0	57	24	93
2014	CS-05	22	41	13	16	9	0	0	63	25	32
2011	CS	21	40	18	13	8	0	0	61	21	1660
2011	CS-01	18	41	20	12	7	1	0	59	20	267
2011	CS-02	23	39	17	13	8	0	0	62	21	645
2011	CS-03	19	41	17	14	9	0	0	60	23	527
2011	CS-04	25	38	18	15	3	0	1	64	18	169
2011	CS-05	25	36	16	18	5	0	0	61	23	44

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	31	45	13	8	3	76	12	969
2019	CS-01	39	40	12	8	1	79	9	145
2019	CS-02	33	45	14	6	3	78	8	358
2019	CS-03	27	45	14	10	4	72	14	277
2019	CS-04	27	45	8	14	6	72	20	133
2019	CS-05	29	57	6	6	3	86	9	35
2018	CS	28	44	13	10	5	72	15	875
2018	CS-01	32	46	11	9	2	78	11	156
2018	CS-02	27	44	13	10	5	72	15	342
2018	CS-03	26	44	15	9	7	69	16	239
2018	CS-04	26	43	13	11	6	69	18	97
2018	CS-05	43	33	10	10	5	76	14	21
2017	CS	29	44	14	9	4	73	13	956
2017	CS-01	30	48	14	6	2	79	8	159
2017	CS-02	29	40	14	10	6	69	16	418
2017	CS-03	27	46	16	8	3	73	11	249
2017	CS-04	23	52	10	10	6	74	16	93
2017	CS-05	46	38	8	8	0	84	8	26

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	45	40	9	3	2	0	85	5	972
2019	CS-01	46	39	9	6	1	0	84	7	145
2019	CS-02	43	41	11	3	2	0	84	5	357
2019	CS-03	46	41	10	2	1	0	87	4	279
2019	CS-04	49	38	7	3	4	0	87	7	135
2019	CS-05	66	29	3	3	0	0	94	3	35
2018	CS	46	38	10	4	2	0	84	6	868
2018	CS-01	47	38	13	1	1	0	85	2	155
2018	CS-02	42	40	11	5	2	0	83	7	339
2018	CS-03	42	40	11	4	3	1	83	6	238
2018	CS-04	56	33	3	7	1	0	88	8	95
2018	CS-05	81	19	0	0	0	0	100	0	21
2017	CS	42	40	10	5	3	1	82	7	957
2017	CS-01	37	43	16	3	1	0	80	4	160
2017	CS-02	38	42	10	6	4	1	81	10	418
2017	CS-03	43	40	10	5	2	0	83	6	249
2017	CS-04	48	39	4	4	4	0	87	9	93
2017	CS-05	81	15	0	4	0	0	96	4	26
2014	CS	36	44	11	5	2	1	81	8	1094
2014	CS-01	31	45	13	7	4	1	76	11	200
2014	CS-02	36	43	12	6	2	1	80	8	482
2014	CS-03	40	40	11	5	3	0	81	8	277
2014	CS-04	32	57	6	2	2	0	89	4	93
2014	CS-05	47	47	0	3	3	0	94	6	32
2011	CS	37	43	11	5	3	1	81	8	1653
2011	CS-01	33	43	15	5	2	1	78	7	267
2011	CS-02	35	43	12	6	4	0	79	9	640
2011	CS-03	37	44	11	5	2	0	81	8	526
2011	CS-04	47	44	5	3	1	0	91	4	169
2011	CS-05	53	35	7	2	0	2	90	2	43
2008	CS	35	40	13	7	4	1	76	11	1463
2008	CS-01	30	38	16	7	8	1	68	16	295
2008	CS-02	32	44	13	7	4	0	76	11	613
2008	CS-03	39	40	10	7	4	1	80	10	367
2008	CS-04	51	32	10	7	1	0	83	7	136
2008	CS-05	50	31	9	6	3	0	81	9	32

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	38	37	13	8	4	0	75	12	975
2019	CS-01	37	41	10	7	5	0	78	12	146
2019	CS-02	38	34	14	9	4	1	73	13	360
2019	CS-03	37	40	12	7	3	0	78	10	278
2019	CS-04	41	33	14	7	5	0	74	12	135
2019	CS-05	49	37	9	3	3	0	86	6	35
2018	CS	35	41	12	7	5	0	76	12	864
2018	CS-01	37	42	13	5	3	0	79	8	156
2018	CS-02	29	43	13	10	5	0	72	15	338
2018	CS-03	38	38	13	5	6	0	76	11	237
2018	CS-04	35	48	8	9	1	0	83	10	92
2018	CS-05	57	29	0	5	10	0	86	14	21
2017	CS	31	40	15	10	5	0	71	15	958
2017	CS-01	30	40	17	9	4	1	70	13	160
2017	CS-02	28	38	17	11	6	0	66	17	418
2017	CS-03	34	42	12	8	4	0	76	13	250
2017	CS-04	27	45	9	12	8	0	72	19	93
2017	CS-05	58	27	12	0	4	0	84	4	26

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	54	33	9	3	1	0	0	87	4	972
2019	CS-01	52	35	8	3	1	0	1	88	4	146
2019	CS-02	50	35	10	4	1	0	0	85	5	359
2019	CS-03	55	34	7	2	2	0	0	89	4	278
2019	CS-04	58	29	10	2	1	0	0	87	3	134
2019	CS-05	74	18	6	3	0	0	0	91	3	34
2018	CS	54	33	9	3	1	0	0	87	4	865
2018	CS-01	51	37	11	1	1	0	0	88	1	155
2018	CS-02	50	35	11	3	1	0	0	85	4	338
2018	CS-03	56	32	6	4	2	0	0	88	6	237
2018	CS-04	61	27	8	3	0	0	0	88	3	95
2018	CS-05	80	20	0	0	0	0	0	100	0	20
2017	CS	53	33	10	2	1	0	0	86	3	956
2017	CS-01	54	32	13	1	1	0	0	86	1	159
2017	CS-02	51	32	13	3	1	0	0	83	4	418
2017	CS-03	53	35	8	2	1	0	0	88	4	249
2017	CS-04	51	40	5	2	2	0	0	90	4	93
2017	CS-05	69	27	0	0	4	0	0	96	4	26
2014	CS	55	32	9	2	1	0	0	87	3	1092
2014	CS-01	52	35	10	2	2	0	0	87	4	200
2014	CS-02	56	31	10	2	2	0	0	87	4	480
2014	CS-03	57	30	9	2	1	0	0	87	4	277
2014	CS-04	47	42	9	2	0	0	0	89	2	93
2014	CS-05	75	16	6	0	0	3	0	94	0	32
2011	CS	57	32	8	3	1	0	0	89	4	1662
2011	CS-01	56	26	12	5	1	0	0	82	6	268
2011	CS-02	56	33	8	2	1	0	0	89	3	645
2011	CS-03	56	34	7	3	1	0	0	90	4	528
2011	CS-04	64	27	6	2	1	0	0	91	3	169
2011	CS-05	64	30	7	0	0	0	0	93	0	44

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	40	36	11	8	4	0	1	77	12	970
2019	CS-01	36	38	16	6	3	0	1	74	10	146
2019	CS-02	39	33	13	9	6	0	0	72	15	356
2019	CS-03	43	40	9	5	3	0	0	83	8	277
2019	CS-04	41	38	7	10	4	0	1	79	14	135
2019	CS-05	49	31	9	6	6	0	0	80	11	35
2018	CS	36	41	12	7	4	0	0	77	11	864
2018	CS-01	28	42	19	8	4	0	0	70	12	156
2018	CS-02	31	43	13	8	4	0	0	75	12	336
2018	CS-03	45	37	8	5	5	0	0	82	10	238
2018	CS-04	38	43	12	6	1	0	0	81	8	93
2018	CS-05	52	33	5	10	0	0	0	86	10	21
2017	CS	35	41	13	6	4	0	0	77	10	953
2017	CS-01	35	41	17	4	1	1	1	77	6	159
2017	CS-02	32	39	15	8	6	0	0	71	15	418
2017	CS-03	38	44	11	4	2	0	0	82	6	247
2017	CS-04	37	46	4	6	6	0	0	83	13	93
2017	CS-05	52	44	0	4	0	0	0	96	4	25
2014	CS	21	44	15	12	7	0	0	66	19	1096
2014	CS-01	18	38	19	15	10	0	1	56	25	200
2014	CS-02	22	43	14	13	7	0	1	65	20	483
2014	CS-03	24	49	14	7	6	0	0	73	13	278
2014	CS-04	19	45	15	16	3	1	0	65	20	93
2014	CS-05	28	53	6	3	6	3	0	84	10	32
2011	CS	30	41	13	10	5	0	0	72	15	1656
2011	CS-01	20	37	19	12	9	1	1	58	22	268
2011	CS-02	28	43	14	9	5	0	0	72	14	643
2011	CS-03	33	41	10	10	5	0	0	74	15	526
2011	CS-04	38	43	10	8	2	0	0	81	10	168
2011	CS-05	49	35	5	9	2	0	0	84	12	43

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	41	34	13	7	4	0	0	76	11	976
2019	CS-01	36	40	12	9	3	1	0	77	12	146
2019	CS-02	42	28	16	7	6	0	0	70	13	360
2019	CS-03	43	34	14	5	3	0	0	78	8	279
2019	CS-04	40	41	9	6	4	0	1	81	10	135
2019	CS-05	54	29	6	9	3	0	0	83	11	35
2018	CS	39	35	15	6	5	0	0	74	11	863
2018	CS-01	35	35	17	9	4	0	0	70	13	154
2018	CS-02	35	37	16	6	5	0	0	72	12	339
2018	CS-03	42	35	14	4	5	0	0	77	9	236
2018	CS-04	44	29	13	10	3	0	1	74	13	93
2018	CS-05	57	24	14	0	5	0	0	81	5	21
2017	CS	36	37	14	7	5	0	0	74	12	954
2017	CS-01	31	40	18	7	3	0	1	72	10	158
2017	CS-02	34	36	16	7	6	0	0	70	13	417
2017	CS-03	42	38	12	5	2	0	0	80	7	249
2017	CS-04	37	35	10	12	6	0	0	72	18	93
2017	CS-05	50	31	0	15	4	0	0	81	19	26
2014	CS	27	41	14	10	7	0	0	68	17	1095
2014	CS-01	20	45	13	14	8	0	0	65	22	200
2014	CS-02	29	39	15	10	7	0	0	69	17	482
2014	CS-03	31	42	14	8	6	0	0	73	14	278
2014	CS-04	28	34	21	11	6	0	0	62	17	93
2014	CS-05	31	34	9	16	9	0	0	66	25	32

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	38	39	12	7	3	0	0	77	11	962
2019	CS-01	42	41	6	7	3	1	1	84	10	143
2019	CS-02	36	39	14	7	4	0	0	75	11	356
2019	CS-03	40	38	13	7	3	0	0	78	9	280
2019	CS-04	35	41	13	9	2	1	0	76	11	128
2019	CS-05	35	38	15	9	3	0	0	74	12	34
2018	CS	34	40	14	8	4	0	0	74	11	865
2018	CS-01	30	45	16	5	3	0	1	76	8	154
2018	CS-02	33	39	15	9	4	0	0	72	13	338
2018	CS-03	35	38	14	8	4	0	0	73	13	238
2018	CS-04	37	43	12	7	1	0	0	80	9	94
2018	CS-05	48	33	14	0	5	0	0	81	5	21
2017	CS	36	40	12	8	4	0	0	76	12	954
2017	CS-01	37	44	14	4	1	0	0	81	6	159
2017	CS-02	34	40	13	8	5	0	0	74	13	416
2017	CS-03	37	39	14	6	4	0	0	76	10	249
2017	CS-04	33	41	6	13	5	0	1	75	18	93
2017	CS-05	50	27	4	15	4	0	0	77	19	26
2014	CS	26	42	14	11	5	0	0	69	17	1096
2014	CS-01	26	42	14	11	8	0	0	68	19	200
2014	CS-02	26	43	15	10	5	1	0	70	15	483
2014	CS-03	30	44	10	12	4	0	0	74	15	278
2014	CS-04	23	35	23	13	6	0	0	58	20	93
2014	CS-05	25	41	13	16	6	0	0	66	22	32
2011	CS	34	43	13	7	3	0	0	77	10	1657
2011	CS-01	32	42	15	5	5	1	0	75	11	267
2011	CS-02	35	42	13	7	3	0	0	77	10	643
2011	CS-03	36	42	12	7	2	0	0	79	9	526
2011	CS-04	28	48	14	7	3	0	0	76	10	169
2011	CS-05	39	41	9	9	2	0	0	80	11	44

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	44	38	10	6	2	0	82	7	977
2019	CS-01	51	37	7	4	1	0	88	5	145
2019	CS-02	42	40	10	5	2	0	82	7	362
2019	CS-03	42	39	11	6	2	0	81	8	281
2019	CS-04	43	40	10	7	1	0	83	7	134
2019	CS-05	59	26	9	6	0	0	85	6	34
2018	CS	39	41	12	5	2	0	81	7	870
2018	CS-01	39	48	10	1	2	0	87	3	156
2018	CS-02	37	41	15	4	2	0	79	6	340
2018	CS-03	40	41	10	5	4	0	80	10	239
2018	CS-04	41	39	12	8	0	0	80	8	95
2018	CS-05	71	14	5	10	0	0	86	10	21
2017	CS	41	39	11	5	3	0	80	8	954
2017	CS-01	44	42	11	2	2	0	86	4	159
2017	CS-02	39	38	14	6	3	0	77	9	416
2017	CS-03	38	41	10	7	3	0	80	10	249
2017	CS-04	41	39	9	8	4	0	80	12	93
2017	CS-05	58	39	0	0	4	0	96	4	26
2014	CS	34	42	14	7	3	0	76	10	1094
2014	CS-01	31	43	14	9	4	0	74	13	200
2014	CS-02	35	41	16	5	3	0	76	8	483
2014	CS-03	36	41	11	8	4	0	77	12	277
2014	CS-04	27	49	16	4	4	0	75	9	93
2014	CS-05	35	48	3	10	0	3	87	10	31
2011	CS	40	42	9	6	3	0	82	9	1659
2011	CS-01	36	44	10	6	3	0	80	9	268
2011	CS-02	40	42	8	5	4	0	82	9	644
2011	CS-03	41	41	8	8	2	0	83	9	527
2011	CS-04	39	44	10	4	3	0	83	7	168
2011	CS-05	43	48	5	5	0	0	91	5	44
2008	CS	34	44	11	8	4	0	78	11	1463
2008	CS-01	28	42	13	12	6	0	70	17	295
2008	CS-02	34	46	10	6	4	0	80	10	613
2008	CS-03	34	45	10	8	4	0	79	12	367
2008	CS-04	44	38	10	7	1	0	82	8	136
2008	CS-05	41	41	13	0	6	0	81	6	32

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	45	32	13	5	3	0	0	78	9	970
2019	CS-01	58	31	8	1	1	0	1	90	2	143
2019	CS-02	51	30	11	3	3	1	0	82	6	361
2019	CS-03	43	34	14	5	3	0	0	78	8	277
2019	CS-04	30	35	18	12	5	0	0	65	17	133
2019	CS-05	14	26	26	23	11	0	0	40	34	35
2018	CS	46	32	12	5	3	0	1	79	8	872
2018	CS-01	56	27	8	3	2	1	3	87	5	155
2018	CS-02	54	30	11	4	1	0	1	84	5	342
2018	CS-03	40	37	16	6	2	0	0	77	8	238
2018	CS-04	25	38	18	10	9	0	0	63	20	97
2018	CS-05	14	24	24	19	19	0	0	38	38	21
2017	CS	50	34	10	4	2	0	0	84	6	959
2017	CS-01	57	32	9	1	0	0	1	90	1	160
2017	CS-02	58	32	6	3	1	0	0	90	4	419
2017	CS-03	46	37	12	4	2	0	0	83	6	250
2017	CS-04	30	35	17	15	2	0	0	66	17	93
2017	CS-05	0	34	27	23	16	0	0	34	39	26
2014	CS	46	36	11	5	2	0	1	82	7	1095
2014	CS-01	61	28	8	2	1	0	0	89	3	199
2014	CS-02	50	36	9	3	1	0	1	87	5	483
2014	CS-03	38	41	14	5	1	0	0	79	7	278
2014	CS-04	26	33	21	12	8	0	0	59	19	93
2014	CS-05	13	34	22	9	19	0	3	48	29	32
2011	CS	38	40	14	5	3	0	0	78	8	1656
2011	CS-01	45	39	11	2	2	0	0	85	4	268
2011	CS-02	41	43	11	3	1	0	0	85	5	641
2011	CS-03	38	38	14	6	3	0	0	76	10	527
2011	CS-04	17	39	25	12	7	0	1	56	19	168
2011	CS-05	20	25	23	18	11	0	2	47	30	44
2008	CS	29	38	21	8	4	0	0	66	12	1463
2008	CS-01	28	42	20	7	2	0	0	71	9	295
2008	CS-02	33	38	20	5	3	0	0	72	9	612
2008	CS-03	26	40	23	8	3	0	0	66	11	368
2008	CS-04	18	25	24	21	13	0	0	43	33	136
2008	CS-05	13	25	16	28	19	0	0	38	47	32

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	10	25	37	17	9	2	1	26	36	975
2019	CS-01	7	17	34	21	14	6	1	39	25	145
2019	CS-02	8	22	39	19	11	1	1	30	31	361
2019	CS-03	11	31	37	15	5	1	0	21	42	278
2019	CS-04	15	33	35	15	2	1	0	17	48	135
2019	CS-05	11	29	46	6	6	3	0	12	41	35
2018	CS	9	28	37	17	7	1	1	24	38	872
2018	CS-01	3	23	35	22	12	1	4	36	28	156
2018	CS-02	6	26	38	19	8	1	2	28	33	341
2018	CS-03	16	28	37	17	2	1	0	19	44	239
2018	CS-04	7	47	33	10	2	0	0	13	54	96
2018	CS-05	14	33	43	10	0	0	0	10	48	21
2017	CS	10	26	38	16	7	1	2	24	37	956
2017	CS-01	6	21	34	20	11	2	5	33	30	159
2017	CS-02	10	23	36	18	10	1	2	29	34	417
2017	CS-03	8	30	42	14	3	1	1	17	40	250
2017	CS-04	18	30	42	6	3	0	0	10	48	93
2017	CS-05	8	38	46	8	0	0	0	8	46	26
2014	CS	11	32	35	16	4	1	2	20	44	1093
2014	CS-01	9	32	36	14	6	1	4	20	43	200
2014	CS-02	10	28	34	20	5	1	1	26	39	482
2014	CS-03	13	34	36	13	3	0	1	17	47	276
2014	CS-04	14	35	38	11	0	0	2	11	51	93
2014	CS-05	6	47	38	6	0	0	3	6	55	32
2011	CS	16	34	33	11	4	1	2	15	51	1657
2011	CS-01	15	34	26	15	6	2	3	22	51	267
2011	CS-02	14	28	38	12	6	1	2	18	43	643
2011	CS-03	17	36	33	10	3	0	1	13	54	526
2011	CS-04	20	49	25	4	1	0	1	5	69	169
2011	CS-05	20	39	32	2	2	5	0	5	62	44
2008	CS	20	36	31	10	2	1	1	13	56	1459
2008	CS-01	25	34	26	10	2	1	1	13	61	293
2008	CS-02	18	33	34	11	2	1	1	14	52	611
2008	CS-03	17	38	31	11	2	0	1	13	55	367
2008	CS-04	18	46	27	8	1	0	0	10	63	136
2008	CS-05	31	44	22	3	0	0	0	3	75	32

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	6	16	28	29	16	3	2	47	23	971
2019	CS-01	2	11	24	27	27	7	2	59	15	143
2019	CS-02	6	15	27	29	17	3	3	49	22	360
2019	CS-03	7	18	33	29	10	3	0	40	26	278
2019	CS-04	10	19	29	31	10	2	0	41	29	134
2019	CS-05	3	20	20	31	23	0	3	56	24	35
2018	CS	8	18	31	26	12	3	2	40	27	872
2018	CS-01	6	13	26	29	17	5	4	51	21	156
2018	CS-02	6	18	26	30	13	4	2	46	26	340
2018	CS-03	10	20	37	23	8	2	0	31	31	240
2018	CS-04	7	21	46	17	7	0	1	24	29	95
2018	CS-05	19	5	29	43	5	0	0	48	24	21
2017	CS	8	17	30	24	15	2	3	41	27	954
2017	CS-01	4	15	26	24	21	6	5	50	21	157
2017	CS-02	10	18	27	23	16	2	5	41	29	417
2017	CS-03	8	17	37	25	10	1	2	36	26	250
2017	CS-04	10	24	31	26	10	0	0	35	33	93
2017	CS-05	12	12	31	27	15	4	0	44	24	26
2014	CS	12	25	35	18	6	2	2	25	39	1091
2014	CS-01	14	26	31	16	6	3	3	23	43	197
2014	CS-02	12	26	31	19	7	3	2	28	40	483
2014	CS-03	12	25	39	16	6	1	1	23	38	277
2014	CS-04	11	21	45	16	2	0	5	19	34	93
2014	CS-05	0	25	44	22	3	3	3	27	27	32
2011	CS	20	29	26	14	6	2	2	21	51	1660
2011	CS-01	21	30	21	13	9	4	3	23	55	267
2011	CS-02	18	26	30	16	7	2	2	24	45	644
2011	CS-03	23	30	26	14	5	0	1	19	54	528
2011	CS-04	17	43	25	12	2	0	1	14	60	169
2011	CS-05	30	32	18	14	5	2	0	19	63	44
2008	CS	24	32	24	12	5	1	1	17	58	1458
2008	CS-01	31	33	19	9	5	2	1	14	66	293
2008	CS-02	22	30	26	16	4	1	1	21	53	611
2008	CS-03	22	35	26	11	6	0	1	17	57	366
2008	CS-04	23	34	29	9	4	0	1	13	57	136
2008	CS-05	34	41	13	13	0	0	0	13	75	32

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	20	25	29	14	7	3	2	22	47	974
2019	CS-01	12	19	28	18	13	7	3	34	35	146
2019	CS-02	17	20	30	17	9	3	3	28	40	360
2019	CS-03	21	30	30	12	4	1	2	16	53	278
2019	CS-04	36	30	23	9	1	0	1	11	66	134
2019	CS-05	31	26	29	9	6	0	0	14	57	35
2018	CS	22	30	26	12	6	2	2	19	54	871
2018	CS-01	12	26	24	19	12	3	4	34	40	156
2018	CS-02	16	25	32	14	7	3	3	23	43	341
2018	CS-03	28	36	23	8	3	2	0	11	66	238
2018	CS-04	39	35	23	1	2	0	0	3	74	96
2018	CS-05	33	52	10	5	0	0	0	5	86	21
2017	CS	24	26	29	12	5	2	3	18	52	956
2017	CS-01	12	17	39	12	8	6	6	22	33	159
2017	CS-02	19	24	29	16	7	3	3	24	46	417
2017	CS-03	29	32	28	9	1	0	1	10	62	250
2017	CS-04	48	28	18	3	2	0	0	5	76	93
2017	CS-05	42	39	19	0	0	0	0	0	81	26
2014	CS	25	31	22	10	6	3	3	17	60	1095
2014	CS-01	16	31	28	11	6	4	6	19	51	200
2014	CS-02	21	27	25	13	8	3	3	23	51	483
2014	CS-03	28	39	19	7	3	3	1	10	70	277
2014	CS-04	50	30	12	4	1	0	2	5	82	93
2014	CS-05	53	34	6	0	0	3	3	0	93	32
2011	CS	27	31	24	9	5	2	2	15	61	1657
2011	CS-01	18	32	21	12	7	6	4	21	56	268
2011	CS-02	20	29	29	11	6	2	2	19	51	643
2011	CS-03	34	31	23	7	3	1	2	11	66	526
2011	CS-04	47	33	14	4	1	0	1	5	81	169
2011	CS-05	43	41	9	2	2	2	0	5	86	44
2008	CS	32	31	22	9	3	2	2	12	65	1457
2008	CS-01	32	31	22	7	4	3	2	11	66	295
2008	CS-02	25	33	23	12	2	2	3	15	61	609
2008	CS-03	33	29	25	8	3	1	2	11	63	365
2008	CS-04	49	34	13	1	2	0	0	4	83	136
2008	CS-05	59	31	6	3	0	0	0	3	91	32

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	7	15	33	27	14	2	1	43	23	979
2019	CS-01	1	6	22	32	31	4	3	68	8	145
2019	CS-02	5	10	34	31	17	1	2	49	16	362
2019	CS-03	9	20	37	25	7	1	0	33	29	281
2019	CS-04	17	21	39	19	4	1	1	23	38	135
2019	CS-05	11	37	37	14	0	0	0	14	49	35
2018	CS	8	17	35	25	12	1	2	38	26	868
2018	CS-01	2	6	24	35	26	3	4	66	8	156
2018	CS-02	6	12	35	29	14	1	3	44	19	340
2018	CS-03	8	23	42	20	5	1	0	26	32	236
2018	CS-04	21	35	30	11	2	0	0	14	56	96
2018	CS-05	5	52	38	5	0	0	0	5	57	21
2017	CS	8	20	33	25	11	1	2	37	29	952
2017	CS-01	3	10	29	30	20	4	4	55	14	159
2017	CS-02	7	15	29	31	13	1	2	46	23	414
2017	CS-03	6	26	43	19	5	0	0	24	33	249
2017	CS-04	19	37	33	8	3	0	0	11	56	93
2017	CS-05	19	50	19	12	0	0	0	12	69	26
2014	CS	13	18	34	22	9	1	2	32	33	1092
2014	CS-01	6	13	29	28	17	3	4	48	20	200
2014	CS-02	10	16	34	26	10	1	2	37	27	482
2014	CS-03	17	20	38	18	5	1	1	24	37	276
2014	CS-04	28	33	31	7	0	0	1	7	62	92
2014	CS-05	28	31	31	6	0	0	3	6	61	32
2011	CS	13	22	33	22	8	1	2	31	35	1653
2011	CS-01	7	15	29	29	14	3	3	45	23	266
2011	CS-02	9	19	32	27	10	1	2	38	29	643
2011	CS-03	15	24	35	21	4	1	1	25	39	525
2011	CS-04	24	32	38	4	2	0	0	6	56	167
2011	CS-05	30	32	23	9	5	2	0	14	63	44
2008	CS	15	24	35	19	6	0	1	26	39	1458
2008	CS-01	12	20	34	22	9	1	2	32	33	295
2008	CS-02	13	21	36	22	6	0	1	29	35	609
2008	CS-03	15	25	36	18	5	0	1	23	41	367
2008	CS-04	21	40	28	10	1	0	0	11	61	135
2008	CS-05	31	38	31	0	0	0	0	0	69	32

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	12	22	29	21	12	1	3	34	36	979
2019	CS-01	5	12	22	27	24	5	5	56	19	146
2019	CS-02	11	19	26	24	17	1	2	42	31	362
2019	CS-03	14	28	35	15	6	1	2	21	43	280
2019	CS-04	18	30	27	21	0	1	2	22	50	135
2019	CS-05	14	23	46	11	6	0	0	17	37	35
2018	CS	12	25	31	20	9	1	2	30	38	871
2018	CS-01	9	21	24	24	15	2	4	42	32	156
2018	CS-02	11	21	30	25	11	1	2	37	32	341
2018	CS-03	15	30	36	14	4	0	1	18	45	238
2018	CS-04	15	31	35	14	4	0	1	18	46	96
2018	CS-05	14	29	29	29	0	0	0	29	43	21
2017	CS	13	23	32	17	9	1	4	28	38	953
2017	CS-01	9	17	28	21	17	3	5	42	28	159
2017	CS-02	12	17	32	22	11	2	6	35	31	415
2017	CS-03	16	32	35	12	3	0	1	15	49	249
2017	CS-04	22	35	31	8	3	0	1	11	58	93
2017	CS-05	15	35	42	8	0	0	0	8	50	26
2014	CS	23	28	26	13	5	1	3	19	53	1092
2014	CS-01	18	22	32	16	8	1	4	25	41	200
2014	CS-02	20	25	26	18	7	1	4	26	47	479
2014	CS-03	27	32	28	9	2	0	1	11	60	278
2014	CS-04	44	34	16	5	0	0	0	5	78	93
2014	CS-05	22	53	16	3	3	0	3	6	77	32
2011	CS	23	28	28	13	6	1	2	19	53	1655
2011	CS-01	19	28	25	14	10	2	2	25	49	268
2011	CS-02	18	26	29	16	8	1	2	25	46	642
2011	CS-03	24	29	31	12	2	1	2	14	54	525
2011	CS-04	39	35	20	4	2	0	1	5	74	168
2011	CS-05	39	36	20	0	2	2	0	2	77	44
2008	CS	24	31	25	12	5	1	2	18	56	1457
2008	CS-01	24	32	23	13	5	1	1	18	58	295
2008	CS-02	19	29	29	14	6	1	3	21	49	608
2008	CS-03	25	32	23	13	4	1	1	18	59	366
2008	CS-04	38	35	21	4	1	0	0	5	74	136
2008	CS-05	34	38	25	0	3	0	0	3	72	32

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	7	15	28	28	16	4	3	46	24	974
2019	CS-01	3	8	25	22	25	10	7	57	13	146
2019	CS-02	8	14	23	31	19	3	3	52	23	359
2019	CS-03	8	18	30	29	10	3	3	41	27	280
2019	CS-04	7	20	37	26	7	2	1	35	28	134
2019	CS-05	12	21	38	18	9	3	0	27	33	34
2018	CS	8	18	28	26	14	3	3	42	27	871
2018	CS-01	4	16	21	27	18	8	6	52	24	156
2018	CS-02	8	16	26	26	16	3	5	46	26	341
2018	CS-03	8	21	33	24	12	1	1	37	29	239
2018	CS-04	6	22	40	26	5	0	0	32	28	95
2018	CS-05	14	19	24	38	5	0	0	43	33	21
2017	CS	7	17	28	27	15	2	4	44	26	956
2017	CS-01	5	15	20	29	18	4	9	53	23	158
2017	CS-02	7	14	25	27	19	2	5	49	23	418
2017	CS-03	7	21	35	27	8	1	1	36	29	250
2017	CS-04	12	19	38	24	8	0	0	31	31	93
2017	CS-05	8	34	35	20	4	0	0	23	42	26
2014	CS	6	14	29	30	13	3	5	46	22	1094
2014	CS-01	5	10	25	31	20	2	9	56	16	200
2014	CS-02	5	14	27	29	14	5	6	48	22	483
2014	CS-03	8	12	33	34	10	0	3	45	21	276
2014	CS-04	9	25	37	24	5	0	1	30	34	93
2014	CS-05	6	28	38	22	3	0	3	26	35	32
2011	CS	8	16	27	28	15	3	4	45	25	1654
2011	CS-01	11	15	22	26	14	8	5	46	29	265
2011	CS-02	6	11	26	30	19	3	4	53	19	643
2011	CS-03	7	18	31	26	12	1	4	40	27	525
2011	CS-04	9	24	29	27	7	1	2	35	35	169
2011	CS-05	9	27	30	23	9	2	0	33	37	44
2008	CS	11	18	30	25	12	2	3	39	30	1459
2008	CS-01	8	16	29	23	15	4	4	42	26	294
2008	CS-02	10	17	27	29	12	2	4	43	28	610
2008	CS-03	11	18	32	24	12	1	3	37	30	367
2008	CS-04	15	27	32	18	7	0	1	26	42	136
2008	CS-05	25	19	47	9	0	0	0	9	44	32

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	17	25	30	16	8	3	1	25	44	975
2019	CS-01	8	18	28	20	15	8	1	39	29	144
2019	CS-02	16	19	31	19	11	3	2	31	37	360
2019	CS-03	18	29	32	15	5	2	0	20	47	280
2019	CS-04	26	35	28	9	1	1	1	10	62	135
2019	CS-05	29	34	23	9	3	3	0	12	65	35
2018	CS	18	26	30	15	6	2	3	22	47	871
2018	CS-01	10	17	29	21	12	5	6	37	30	156
2018	CS-02	15	23	31	17	8	2	3	27	40	340
2018	CS-03	23	31	31	13	1	0	1	14	54	239
2018	CS-04	32	35	26	3	2	0	1	5	68	96
2018	CS-05	24	52	24	0	0	0	0	0	76	21
2017	CS	19	26	31	14	5	2	2	21	47	955
2017	CS-01	9	18	35	19	9	6	4	31	30	159
2017	CS-02	17	20	32	18	7	3	3	26	39	417
2017	CS-03	22	32	31	12	1	0	1	13	55	250
2017	CS-04	34	43	17	4	1	0	0	5	77	93
2017	CS-05	38	35	27	0	0	0	0	0	73	26
2014	CS	19	28	29	13	6	3	2	20	50	1095
2014	CS-01	13	26	30	19	7	3	4	27	41	200
2014	CS-02	17	23	30	16	7	4	3	25	43	483
2014	CS-03	18	32	34	8	4	2	1	13	52	277
2014	CS-04	38	41	16	4	1	0	0	5	78	93
2014	CS-05	53	28	13	0	0	3	3	0	87	32

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	6	14	32	29	15	1	2	46	21	978
2019	CS-01	5	13	29	26	23	3	1	51	19	146
2019	CS-02	8	12	31	29	16	2	2	47	21	362
2019	CS-03	4	15	36	30	13	1	1	44	19	279
2019	CS-04	10	20	30	29	10	0	1	40	30	135
2019	CS-05	3	17	31	34	11	0	3	47	21	35

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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	59	19	8	6	5	1	2	80	12	978
2019	CS-01	58	26	7	5	2	1	1	86	7	146
2019	CS-02	61	16	9	6	5	1	2	79	12	361
2019	CS-03	56	18	8	9	8	0	2	75	17	280
2019	CS-04	59	21	8	4	4	0	3	82	9	135
2019	CS-05	63	23	11	3	0	0	0	86	3	35
2017	CS	59	20	7	8	5	0	1	80	13	956
2017	CS-01	64	18	7	6	3	0	2	83	10	160
2017	CS-02	60	19	8	7	4	0	1	81	12	418
2017	CS-03	55	22	6	9	8	0	1	77	17	249
2017	CS-04	57	23	10	8	3	0	0	79	11	92
2017	CS-05	69	23	0	8	0	0	0	92	8	26
2014	CS	60	18	8	7	5	0	2	80	12	1096
2014	CS-01	64	17	7	5	6	1	2	82	11	200
2014	CS-02	59	18	9	6	5	1	3	80	11	483
2014	CS-03	60	17	8	9	5	0	1	78	13	278
2014	CS-04	58	23	8	6	5	0	0	81	12	93
2014	CS-05	69	19	3	9	0	0	0	88	9	32
2011	CS	58	20	6	8	5	0	3	81	13	1657
2011	CS-01	63	18	8	6	2	0	2	84	8	268
2011	CS-02	58	19	6	8	5	0	3	80	14	643
2011	CS-03	57	21	5	10	5	0	3	80	15	526
2011	CS-04	59	20	6	7	7	0	2	80	14	168
2011	CS-05	52	30	7	7	2	2	0	84	9	44
2008	CS	57	18	6	8	7	1	3	78	16	1462
2008	CS-01	63	18	4	3	4	1	6	87	8	295
2008	CS-02	55	17	6	9	9	1	3	75	19	612
2008	CS-03	55	22	6	8	8	0	1	78	16	367
2008	CS-04	57	18	7	10	7	0	1	75	17	136
2008	CS-05	59	19	3	9	9	0	0	78	19	32

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	36	28	13	5	3	9	5	75	9	976
2019	CS-01	38	26	15	3	1	10	7	78	4	146
2019	CS-02	34	28	12	4	4	10	7	76	10	361
2019	CS-03	35	26	17	5	4	8	5	70	10	280
2019	CS-04	41	37	8	8	2	3	2	81	10	133
2019	CS-05	51	29	14	6	0	0	0	80	6	35
2018	CS	29	32	17	6	4	8	5	70	11	864
2018	CS-01	30	27	19	3	4	10	7	69	9	153
2018	CS-02	25	34	18	5	5	8	5	68	11	339
2018	CS-03	28	32	17	7	4	7	5	68	13	237
2018	CS-04	29	41	12	8	1	5	3	77	10	95
2018	CS-05	71	19	5	5	0	0	0	90	5	21
2017	CS	31	30	14	8	4	7	6	70	13	957
2017	CS-01	31	27	12	7	2	14	7	73	11	160
2017	CS-02	29	29	14	9	6	7	7	67	17	418
2017	CS-03	32	31	16	9	2	6	5	70	12	250
2017	CS-04	34	39	17	2	4	1	2	75	7	92
2017	CS-05	50	34	8	8	0	0	0	84	8	26
2014	CS	32	31	14	8	5	5	6	70	14	1096
2014	CS-01	31	29	17	6	4	8	7	70	11	200
2014	CS-02	30	30	14	9	7	6	4	67	18	483
2014	CS-03	35	31	14	7	3	3	7	74	10	278
2014	CS-04	33	36	12	8	2	1	8	76	11	93
2014	CS-05	38	53	3	3	0	3	0	94	3	32

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	58	28	6	4	3	1	0	87	7	974
2019	CS-01	61	28	5	2	1	3	0	91	4	144
2019	CS-02	57	28	6	5	3	1	1	86	8	362
2019	CS-03	54	29	9	5	2	1	0	84	7	279
2019	CS-04	58	29	4	5	5	0	0	87	9	133
2019	CS-05	80	14	6	0	0	0	0	94	0	35
2018	CS	50	33	7	5	4	1	0	84	9	866
2018	CS-01	48	35	8	7	1	1	1	84	8	153
2018	CS-02	45	36	9	6	5	1	0	81	10	339
2018	CS-03	52	32	6	3	5	2	0	85	8	238
2018	CS-04	56	35	2	4	3	0	0	91	7	95
2018	CS-05	71	19	5	5	0	0	0	90	5	21
2017	CS	51	31	7	6	4	1	0	83	10	956
2017	CS-01	56	29	7	4	2	1	0	86	6	160
2017	CS-02	46	30	8	9	5	2	0	78	15	417
2017	CS-03	52	32	8	4	3	0	1	85	7	250
2017	CS-04	48	43	3	2	2	1	0	92	4	92
2017	CS-05	81	15	0	4	0	0	0	96	4	26
2014	CS	48	31	8	8	4	1	0	80	12	1096
2014	CS-01	53	32	6	5	4	2	0	86	8	200
2014	CS-02	41	31	10	10	6	1	0	74	16	483
2014	CS-03	55	29	7	7	3	0	0	84	9	278
2014	CS-04	50	34	4	9	2	0	0	85	11	93
2014	CS-05	63	28	0	6	0	3	0	94	6	32

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	63	28	4	3	1	0	0	92	4	976
2019	CS-01	68	27	2	2	0	1	0	96	2	146
2019	CS-02	63	27	6	3	1	1	0	90	4	360
2019	CS-03	60	30	5	3	2	0	0	90	5	280
2019	CS-04	60	35	2	3	0	0	0	95	3	135
2019	CS-05	76	21	3	0	0	0	0	97	0	34
2018	CS	57	32	6	4	2	0	0	89	5	864
2018	CS-01	59	32	7	2	0	0	0	91	2	152
2018	CS-02	56	32	6	4	2	0	0	88	6	340
2018	CS-03	57	30	7	5	2	0	0	86	7	237
2018	CS-04	54	38	4	4	0	0	0	92	4	95
2018	CS-05	76	24	0	0	0	0	0	100	0	21
2017	CS	51	39	5	4	1	0	0	90	5	957
2017	CS-01	57	33	6	2	1	0	1	91	3	160
2017	CS-02	48	39	5	6	2	0	0	87	8	418
2017	CS-03	51	41	4	2	1	0	0	92	4	249
2017	CS-04	46	48	2	1	2	0	0	95	3	93
2017	CS-05	69	31	0	0	0	0	0	100	0	26
2014	CS	47	40	8	4	1	0	0	87	5	1096
2014	CS-01	52	43	4	1	1	1	0	95	2	200
2014	CS-02	44	37	11	6	1	0	1	82	7	483
2014	CS-03	50	40	6	4	1	0	0	90	4	278
2014	CS-04	38	55	5	1	1	0	0	92	2	93
2014	CS-05	59	34	3	3	0	0	0	94	3	32

Question 23. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	50	35	8	4	1	2	0	87	5	975
2019	CS-01	47	38	10	1	0	2	1	89	1	146
2019	CS-02	49	32	9	5	2	3	0	84	7	359
2019	CS-03	51	38	7	2	1	0	0	89	4	281
2019	CS-04	50	36	8	5	1	1	0	86	6	133
2019	CS-05	60	34	3	3	0	0	0	94	3	35
2018	CS	47	37	9	4	2	1	0	85	6	866
2018	CS-01	42	38	12	5	2	1	0	81	7	154
2018	CS-02	43	40	10	5	1	1	0	84	7	340
2018	CS-03	52	35	6	3	3	1	0	88	5	237
2018	CS-04	48	35	11	6	0	0	0	83	6	95
2018	CS-05	81	19	0	0	0	0	0	100	0	21

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	53	27	11	2	1	2	3	84	4	977
2019	CS-01	40	32	15	2	2	3	5	79	5	145
2019	CS-02	48	27	14	2	2	2	5	81	4	361
2019	CS-03	59	26	10	3	1	1	1	87	3	280
2019	CS-04	63	26	7	1	1	0	1	90	3	135
2019	CS-05	83	14	0	3	0	0	0	97	3	35

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	48	30	11	6	4	1	0	79	10	977
2019	CS-01	41	39	10	4	3	1	1	82	8	145
2019	CS-02	47	30	12	6	5	1	1	78	11	361
2019	CS-03	52	24	12	8	4	1	0	76	12	280
2019	CS-04	50	35	4	6	5	0	0	84	11	135
2019	CS-05	57	34	9	0	0	0	0	91	0	35
2018	CS	43	35	11	6	4	0	0	79	10	871
2018	CS-01	46	35	10	5	3	1	0	82	7	155
2018	CS-02	39	37	11	6	5	1	1	77	11	342
2018	CS-03	43	32	13	6	5	0	0	75	12	238
2018	CS-04	47	35	9	6	1	1	0	83	7	95
2018	CS-05	52	33	10	5	0	0	0	86	5	21
2017	CS	42	36	11	6	4	1	0	79	10	955
2017	CS-01	44	37	10	5	3	1	1	82	8	159
2017	CS-02	39	38	11	6	6	1	0	78	11	417
2017	CS-03	45	31	14	6	4	0	0	76	10	249
2017	CS-04	41	41	6	5	5	1	0	83	11	93
2017	CS-05	38	38	8	12	4	0	0	77	15	26
2014	CS	38	36	11	8	6	0	0	75	14	1096
2014	CS-01	43	33	11	9	5	0	0	76	14	200
2014	CS-02	38	38	11	6	6	0	0	77	12	483
2014	CS-03	38	37	10	8	7	0	0	75	15	278
2014	CS-04	33	34	13	13	5	1	0	68	18	93
2014	CS-05	34	50	6	6	0	0	3	87	6	32
2011	CS	33	36	14	9	6	1	0	70	16	1659
2011	CS-01	32	33	20	7	5	1	0	67	13	268
2011	CS-02	34	37	12	9	7	1	0	71	17	643
2011	CS-03	33	37	13	10	6	1	0	71	16	528
2011	CS-04	33	36	17	10	4	0	1	69	14	168
2011	CS-05	43	30	11	14	2	0	0	73	16	44
2008	CS	26	36	15	13	10	0	0	62	23	1461
2008	CS-01	22	34	18	16	11	0	0	56	26	295
2008	CS-02	27	35	14	12	11	0	0	63	23	611
2008	CS-03	27	38	15	11	9	1	0	65	21	367
2008	CS-04	29	39	10	13	10	1	0	68	22	136
2008	CS-05	13	41	9	25	13	0	0	53	38	32

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	56	26	9	3	2	3	1	85	6	974
2019	CS-01	57	26	10	1	1	5	1	88	2	144
2019	CS-02	52	30	8	4	3	2	1	85	7	361
2019	CS-03	57	24	10	4	2	2	0	83	7	278
2019	CS-04	64	24	4	4	3	1	1	89	7	135
2019	CS-05	71	14	11	0	0	3	0	88	0	35
2018	CS	50	32	9	4	3	2	0	84	7	871
2018	CS-01	54	29	10	1	3	3	1	86	4	154
2018	CS-02	45	35	11	5	3	2	1	81	7	342
2018	CS-03	54	28	7	6	4	2	0	83	10	239
2018	CS-04	48	40	6	4	0	1	0	89	4	95
2018	CS-05	62	24	5	5	5	0	0	86	10	21
2017	CS	52	30	9	4	2	2	1	84	7	957
2017	CS-01	55	29	7	4	1	4	1	87	5	160
2017	CS-02	49	30	9	4	3	2	2	82	8	417
2017	CS-03	53	30	9	5	2	1	0	85	6	250
2017	CS-04	49	33	10	2	4	1	0	84	7	93
2017	CS-05	69	15	12	4	0	0	0	84	4	26
2014	CS	47	31	12	4	4	1	0	79	8	1096
2014	CS-01	48	32	15	2	3	2	0	80	5	200
2014	CS-02	45	32	12	5	4	2	1	79	9	483
2014	CS-03	49	29	12	6	4	0	0	78	10	278
2014	CS-04	45	34	12	4	3	1	0	80	8	93
2014	CS-05	59	34	3	0	3	0	0	94	3	32
2011	CS	41	33	13	7	4	2	0	75	11	1659
2011	CS-01	41	33	15	5	2	3	0	77	8	268
2011	CS-02	40	32	14	7	4	3	1	75	11	643
2011	CS-03	40	35	12	7	5	1	0	76	12	528
2011	CS-04	40	32	14	11	2	1	1	73	13	168
2011	CS-05	48	32	9	9	2	0	0	80	11	44
2008	CS	35	33	15	8	7	2	0	69	15	1463
2008	CS-01	30	31	21	8	7	2	0	63	16	295
2008	CS-02	35	35	13	7	8	2	0	71	15	613
2008	CS-03	37	33	16	6	7	1	0	70	13	367
2008	CS-04	41	33	11	10	4	1	0	75	13	136
2008	CS-05	22	31	16	22	6	3	0	55	29	32

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	51	31	8	5	3	1	1	84	8	973
2019	CS-01	56	32	6	3	1	2	0	89	5	144
2019	CS-02	47	33	9	6	3	1	1	82	9	360
2019	CS-03	53	27	11	5	3	0	1	81	8	279
2019	CS-04	54	34	4	4	4	0	0	88	8	134
2019	CS-05	57	34	0	9	0	0	0	91	9	35
2018	CS	47	34	10	4	4	0	0	82	8	868
2018	CS-01	46	37	12	2	3	1	0	84	5	155
2018	CS-02	45	36	11	5	4	0	1	81	8	339
2018	CS-03	51	27	10	5	6	0	0	79	11	237
2018	CS-04	47	42	6	4	1	0	0	89	5	96
2018	CS-05	62	24	10	0	5	0	0	86	5	21
2017	CS	49	33	7	6	3	1	1	83	9	957
2017	CS-01	50	39	3	5	1	2	1	90	6	160
2017	CS-02	46	31	9	8	4	1	1	79	12	417
2017	CS-03	52	30	9	6	2	0	0	83	8	250
2017	CS-04	49	34	8	4	3	1	0	85	8	93
2017	CS-05	54	42	0	0	4	0	0	96	4	26
2014	CS	43	34	10	7	4	1	0	78	12	1096
2014	CS-01	46	32	14	4	5	0	1	78	9	200
2014	CS-02	41	34	10	9	5	1	0	76	14	483
2014	CS-03	46	33	10	8	3	0	0	79	10	278
2014	CS-04	39	45	8	4	3	1	0	85	8	93
2014	CS-05	53	34	6	6	0	0	0	88	6	32
2011	CS	40	35	11	8	5	1	0	76	13	1655
2011	CS-01	40	38	11	6	4	1	0	78	10	268
2011	CS-02	39	37	10	8	6	0	0	76	14	643
2011	CS-03	39	36	10	9	5	1	0	76	14	527
2011	CS-04	44	30	13	9	2	1	1	75	12	165
2011	CS-05	55	25	9	11	0	0	0	80	11	44
2008	CS	32	35	11	12	9	1	0	68	21	1460
2008	CS-01	27	38	14	13	8	0	0	65	21	295
2008	CS-02	32	34	11	11	10	1	0	67	22	612
2008	CS-03	35	34	12	12	7	0	0	70	18	366
2008	CS-04	41	32	10	12	6	0	0	73	18	136
2008	CS-05	19	39	3	23	16	0	0	58	39	31

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	80	12	3	2	2	1	1	93	3	972
2019	CS-01	75	19	4	0	1	1	0	94	1	145
2019	CS-02	78	12	3	2	3	1	2	92	5	358
2019	CS-03	83	9	4	2	1	1	1	93	3	280
2019	CS-04	83	13	2	2	1	0	0	96	2	133
2019	CS-05	77	14	6	3	0	0	0	91	3	35
2017	CS	77	13	3	3	3	0	1	91	6	958
2017	CS-01	78	17	1	2	0	0	1	96	3	160
2017	CS-02	76	12	4	3	4	0	1	89	7	418
2017	CS-03	78	11	4	4	2	1	0	90	6	250
2017	CS-04	75	13	5	4	1	0	1	89	5	93
2017	CS-05	77	12	8	4	0	0	0	88	4	26
2014	CS	74	14	4	3	3	0	2	89	6	1095
2014	CS-01	78	10	4	4	4	0	1	88	8	200
2014	CS-02	71	15	5	2	3	0	3	89	6	482
2014	CS-03	76	15	3	2	3	0	1	92	5	278
2014	CS-04	69	14	6	4	5	1	0	84	10	93
2014	CS-05	78	13	6	3	0	0	0	91	3	32
2011	CS	74	14	4	3	2	0	2	90	6	1660
2011	CS-01	78	12	5	1	1	0	3	92	3	268
2011	CS-02	73	14	4	4	2	0	2	89	7	645
2011	CS-03	72	16	3	3	2	0	3	91	6	527
2011	CS-04	75	14	4	4	2	0	2	90	6	168
2011	CS-05	75	14	7	2	2	0	0	89	5	44
2008	CS	74	11	4	3	6	0	2	87	9	1463
2008	CS-01	77	9	5	1	3	1	5	91	4	295
2008	CS-02	73	11	3	3	8	0	2	86	10	612
2008	CS-03	74	11	3	4	6	0	1	86	10	368
2008	CS-04	74	7	4	4	8	0	2	83	13	136
2008	CS-05	66	22	0	6	6	0	0	88	13	32

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	69	18	4	3	2	2	2	91	5	974
2019	CS-01	56	21	9	3	2	5	5	85	5	144
2019	CS-02	67	20	2	3	3	3	2	91	6	361
2019	CS-03	74	15	4	3	2	1	1	92	4	280
2019	CS-04	74	21	2	2	0	0	2	97	2	133
2019	CS-05	80	9	3	0	0	6	3	97	0	35
2017	CS	65	22	4	4	2	2	2	90	6	956
2017	CS-01	62	21	3	2	3	7	3	92	5	158
2017	CS-02	65	21	4	5	3	2	1	88	8	418
2017	CS-03	68	22	4	3	1	1	1	92	4	250
2017	CS-04	67	22	3	2	3	2	1	91	6	93
2017	CS-05	50	39	0	4	0	0	7	96	4	26
2014	CS	58	25	6	3	3	2	3	87	6	1096
2014	CS-01	50	28	6	5	3	4	6	85	8	200
2014	CS-02	59	25	7	3	2	2	2	87	6	483
2014	CS-03	61	25	5	3	3	1	2	89	6	278
2014	CS-04	61	24	5	3	3	3	1	88	7	93
2014	CS-05	44	22	6	6	3	9	9	81	12	32
2011	CS	59	26	5	4	3	2	1	87	7	1660
2011	CS-01	49	31	9	4	4	2	2	83	8	268
2011	CS-02	62	24	5	4	3	1	0	88	7	645
2011	CS-03	63	25	4	4	3	1	0	89	7	526
2011	CS-04	57	25	8	6	1	3	1	85	7	169
2011	CS-05	48	30	9	5	5	0	5	81	10	44

Question 30. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	63	22	8	2	2	2	0	87	4	977
2019	CS-01	59	25	10	1	1	3	0	87	3	144
2019	CS-02	63	22	7	2	2	3	0	88	5	361
2019	CS-03	63	22	8	2	2	2	0	87	5	281
2019	CS-04	64	22	10	1	2	1	0	87	3	135
2019	CS-05	83	9	6	3	0	0	0	91	3	35
2018	CS	57	27	8	3	3	1	0	85	6	870
2018	CS-01	59	28	7	2	3	1	0	88	5	155
2018	CS-02	53	29	11	4	2	1	0	83	7	342
2018	CS-03	59	26	7	3	5	1	0	86	7	236
2018	CS-04	63	27	6	2	1	1	0	91	3	96
2018	CS-05	71	10	10	5	5	0	0	81	10	21
2017	CS	57	25	10	2	3	2	0	84	5	956
2017	CS-01	61	26	8	2	1	1	1	89	3	160
2017	CS-02	55	25	11	2	3	3	0	83	5	416
2017	CS-03	59	24	10	3	3	1	0	84	6	250
2017	CS-04	54	25	13	2	5	1	0	79	8	93
2017	CS-05	57	31	12	0	0	0	0	88	0	26

Question 31. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	58	27	8	3	2	0	0	86	6	977
2019	CS-01	57	31	8	3	1	1	0	89	3	145
2019	CS-02	58	25	9	3	3	0	1	84	6	361
2019	CS-03	56	28	9	5	2	0	0	84	6	281
2019	CS-04	61	27	5	3	4	0	0	88	7	134
2019	CS-05	77	14	9	0	0	0	0	91	0	35
2018	CS	52	29	10	4	4	0	0	82	8	872
2018	CS-01	55	30	10	2	3	0	0	85	5	155
2018	CS-02	49	29	12	5	4	1	0	79	9	341
2018	CS-03	53	27	9	4	5	0	0	81	10	239
2018	CS-04	54	32	9	3	1	0	0	86	4	96
2018	CS-05	52	29	5	10	5	0	0	81	14	21
2017	CS	55	28	9	4	3	1	0	84	7	956
2017	CS-01	61	27	8	2	2	1	0	89	4	159
2017	CS-02	53	27	11	5	4	1	0	80	8	419
2017	CS-03	55	31	8	4	3	0	0	85	7	249
2017	CS-04	54	25	12	2	7	0	0	79	9	92
2017	CS-05	65	31	0	4	0	0	0	96	4	26
2014	CS	52	29	10	5	5	0	0	80	10	1096
2014	CS-01	53	31	11	4	3	0	0	83	6	200
2014	CS-02	51	30	8	5	6	0	0	81	11	483
2014	CS-03	51	26	10	5	6	0	0	78	12	278
2014	CS-04	51	27	11	8	3	0	0	78	11	93
2014	CS-05	63	31	0	6	0	0	0	94	6	32

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	25	49	16	6	1	1	1	76	8	242
2019	CS-03	22	49	15	9	1	1	3	74	11	106
2019	CS-04	26	47	21	4	2	0	0	73	6	96
2019	CS-05	34	63	3	0	0	0	0	97	0	32

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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	33	33	14	5	3	12	0	74	9	975
2019	CS-01	37	30	13	2	1	17	1	81	3	145
2019	CS-02	32	30	15	5	3	14	0	73	9	362
2019	CS-03	32	33	16	6	3	9	0	72	10	281
2019	CS-04	29	44	11	5	6	5	0	77	12	133
2019	CS-05	41	35	6	15	0	3	0	79	15	34
2018	CS	30	32	19	5	4	10	0	69	10	871
2018	CS-01	35	27	21	4	4	9	1	68	9	156
2018	CS-02	26	29	21	4	4	16	0	66	9	340
2018	CS-03	27	38	16	4	4	9	0	73	9	239
2018	CS-04	31	36	15	10	5	2	0	69	16	96
2018	CS-05	52	38	5	5	0	0	0	90	5	21
2017	CS	28	31	17	6	3	15	0	69	11	958
2017	CS-01	32	27	20	1	1	19	1	73	2	160
2017	CS-02	25	27	18	7	5	18	0	64	14	419
2017	CS-03	27	35	15	9	2	12	0	71	12	249
2017	CS-04	30	42	12	4	5	6	0	77	10	93
2017	CS-05	38	46	12	4	0	0	0	84	4	26
2014	CS	19	31	21	8	6	15	0	59	16	1095
2014	CS-01	17	25	26	7	6	20	0	53	15	200
2014	CS-02	18	29	21	8	6	18	0	57	18	483
2014	CS-03	21	35	20	8	6	10	0	62	16	277
2014	CS-04	20	46	17	10	2	4	0	69	13	93
2014	CS-05	28	38	16	9	9	0	0	66	19	32
2011	CS	16	29	23	10	7	14	1	53	20	1654
2011	CS-01	18	24	25	9	6	17	1	51	18	267
2011	CS-02	14	29	24	9	7	17	0	52	19	642
2011	CS-03	16	29	22	11	8	13	0	52	23	525
2011	CS-04	20	39	18	13	7	4	0	61	20	168
2011	CS-05	18	43	18	14	5	2	0	63	19	44

Question 35. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	28	35	20	8	5	4	0	66	13	972
2019	CS-01	35	31	17	8	1	7	1	72	10	145
2019	CS-02	26	34	22	5	6	6	0	65	12	360
2019	CS-03	27	33	22	8	6	3	0	62	15	279
2019	CS-04	24	45	15	10	5	1	0	69	16	134
2019	CS-05	41	38	15	6	0	0	0	79	6	34
2018	CS	24	35	22	9	7	3	0	61	16	872
2018	CS-01	29	34	23	5	5	4	0	66	10	154
2018	CS-02	21	33	25	8	7	5	1	58	16	342
2018	CS-03	24	38	20	11	7	0	0	63	18	239
2018	CS-04	21	41	19	12	7	0	0	62	20	97
2018	CS-05	38	38	10	14	0	0	0	76	14	21
2017	CS	22	34	20	12	6	4	1	59	19	959
2017	CS-01	26	30	26	8	3	7	1	60	12	160
2017	CS-02	20	29	23	13	9	6	1	52	23	419
2017	CS-03	20	42	17	15	6	2	0	62	21	250
2017	CS-04	24	45	15	10	5	1	0	70	15	93
2017	CS-05	46	43	4	8	0	0	0	88	8	26
2014	CS	14	28	26	15	12	6	0	44	28	1096
2014	CS-01	15	21	31	16	12	8	0	38	29	200
2014	CS-02	13	26	24	17	12	7	0	43	31	483
2014	CS-03	13	33	26	13	13	3	0	47	26	278
2014	CS-04	13	39	28	12	8	1	0	52	20	93
2014	CS-05	19	38	25	6	13	0	0	56	19	32
2011	CS	11	28	25	19	14	3	0	40	34	1659
2011	CS-01	12	22	29	16	14	6	0	36	33	267
2011	CS-02	8	29	26	19	13	4	0	39	34	644
2011	CS-03	10	27	22	22	17	2	0	38	39	527
2011	CS-04	14	36	22	17	11	0	0	50	28	169
2011	CS-05	25	36	16	11	9	2	0	63	21	44
2008	CS	10	25	21	19	21	3	0	37	41	1463
2008	CS-01	12	17	19	24	23	3	0	30	50	294
2008	CS-02	10	28	23	16	19	4	0	40	37	613
2008	CS-03	9	24	21	21	23	2	0	34	44	368
2008	CS-04	13	36	18	18	15	1	1	49	33	136
2008	CS-05	22	25	22	16	13	3	0	48	29	32

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	19	33	21	12	6	8	0	57	20	976
2019	CS-01	26	35	12	11	1	14	1	71	15	145
2019	CS-02	18	32	24	9	6	10	0	56	17	362
2019	CS-03	20	30	24	13	6	6	0	53	21	281
2019	CS-04	13	43	15	17	8	3	0	58	26	134
2019	CS-05	18	32	32	6	12	0	0	50	18	34
2018	CS	16	32	24	13	8	7	0	52	22	873
2018	CS-01	24	29	26	8	6	7	0	57	15	156
2018	CS-02	15	28	26	13	6	10	1	49	22	342
2018	CS-03	13	35	23	14	10	5	0	50	25	238
2018	CS-04	11	42	19	18	8	2	0	55	26	97
2018	CS-05	5	52	19	10	14	0	0	57	24	21
2017	CS	15	30	23	14	9	9	0	50	25	958
2017	CS-01	22	24	23	11	5	14	1	54	19	160
2017	CS-02	14	25	25	13	10	12	1	45	27	418
2017	CS-03	13	36	22	15	8	6	0	52	25	250
2017	CS-04	12	40	22	14	11	2	0	53	25	93
2017	CS-05	23	38	16	23	0	0	0	61	23	26
2014	CS	11	22	26	18	13	9	0	37	34	1095
2014	CS-01	13	15	30	16	14	14	0	32	34	200
2014	CS-02	12	22	22	18	12	12	0	39	35	482
2014	CS-03	9	27	30	17	13	4	0	37	32	278
2014	CS-04	9	21	35	26	10	0	0	30	35	93
2014	CS-05	9	28	22	22	13	6	0	40	37	32
2011	CS	6	24	28	22	13	7	0	32	38	1656
2011	CS-01	7	20	28	24	13	8	0	29	40	268
2011	CS-02	6	23	29	19	13	10	0	33	35	640
2011	CS-03	5	23	29	24	14	5	0	29	40	527
2011	CS-04	7	33	22	26	11	1	0	40	38	169
2011	CS-05	9	43	14	25	7	2	0	53	33	44
2008	CS	4	21	22	24	22	6	0	27	49	1462
2008	CS-01	4	17	23	26	25	4	0	22	54	295
2008	CS-02	5	21	25	22	19	8	0	29	45	611
2008	CS-03	3	22	22	22	25	5	0	27	50	368
2008	CS-04	4	27	15	32	18	2	1	33	52	136
2008	CS-05	3	34	9	34	19	0	0	38	53	32

Question 37. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	21	37	19	12	7	4	0	60	20	975
2019	CS-01	25	39	17	8	5	6	0	68	14	144
2019	CS-02	23	34	20	11	6	5	0	60	18	362
2019	CS-03	20	34	21	15	7	3	0	56	22	281
2019	CS-04	14	47	16	13	10	1	0	62	23	134
2019	CS-05	21	47	9	18	6	0	0	68	24	34
2018	CS	17	34	20	15	9	4	0	53	25	872
2018	CS-01	20	35	22	12	8	4	0	57	20	156
2018	CS-02	17	31	21	16	8	6	0	51	26	342
2018	CS-03	14	38	19	15	10	4	0	54	26	238
2018	CS-04	15	39	18	21	8	0	0	53	29	96
2018	CS-05	33	38	14	5	10	0	0	71	14	21
2017	CS	17	38	18	13	8	5	0	58	22	958
2017	CS-01	22	37	23	9	5	4	1	61	15	160
2017	CS-02	17	33	18	13	10	8	0	55	25	419
2017	CS-03	13	41	19	16	8	3	0	57	24	249
2017	CS-04	17	45	17	11	10	0	0	62	20	93
2017	CS-05	23	66	0	11	0	0	0	89	11	26
2014	CS	12	30	21	18	13	5	0	44	33	1096
2014	CS-01	14	25	27	17	12	7	0	41	30	200
2014	CS-02	11	29	20	17	16	7	0	44	35	483
2014	CS-03	10	34	24	19	10	3	0	45	30	278
2014	CS-04	12	33	18	25	11	1	0	46	36	93
2014	CS-05	16	41	9	25	6	3	0	58	32	32
2011	CS	8	32	22	21	13	3	0	41	36	1659
2011	CS-01	10	26	22	21	16	5	0	38	38	268
2011	CS-02	7	30	25	22	13	4	0	38	36	644
2011	CS-03	7	32	22	20	15	3	0	40	36	527
2011	CS-04	12	43	15	21	8	0	0	55	29	168
2011	CS-05	9	55	11	23	2	0	0	64	25	44
2008	CS	8	30	19	24	18	2	0	38	43	1464
2008	CS-01	7	27	18	24	21	3	0	35	47	295
2008	CS-02	8	29	20	24	16	2	0	38	42	613
2008	CS-03	5	30	20	24	19	1	0	36	44	368
2008	CS-04	11	38	13	21	15	1	1	50	37	136
2008	CS-05	9	38	19	19	16	0	0	47	34	32

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	56	22	9	3	2	7	1	84	6	977
2019	CS-01	58	20	5	3	1	12	0	89	5	146
2019	CS-02	58	18	9	3	2	8	1	84	6	360
2019	CS-03	54	24	9	4	3	6	0	83	7	280
2019	CS-04	51	29	15	2	1	1	1	82	3	135
2019	CS-05	54	26	14	6	0	0	0	80	6	35

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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	26	46	17	7	3	2	0	73	10	975
2019	CS-01	31	46	13	5	1	4	0	81	6	145
2019	CS-02	27	44	17	7	2	3	0	73	9	359
2019	CS-03	22	47	19	7	4	1	0	69	11	281
2019	CS-04	22	50	16	8	4	0	0	72	12	134
2019	CS-05	26	54	11	9	0	0	0	80	9	35
2018	CS	22	44	22	8	3	1	0	67	11	871
2018	CS-01	27	40	25	5	2	1	0	68	7	154
2018	CS-02	21	41	24	9	2	2	0	63	12	341
2018	CS-03	19	49	21	7	4	0	0	68	11	238
2018	CS-04	23	51	14	10	2	0	0	73	12	97
2018	CS-05	38	48	14	0	0	0	0	86	0	21
2017	CS	23	44	20	8	3	2	0	68	11	958
2017	CS-01	22	46	22	4	1	4	1	71	5	160
2017	CS-02	22	40	21	10	4	3	0	64	14	419
2017	CS-03	21	46	21	8	2	1	0	68	11	249
2017	CS-04	26	47	16	8	3	0	0	73	11	93
2017	CS-05	35	58	4	4	0	0	0	92	4	26
2014	CS	17	39	25	12	5	3	0	57	17	1096
2014	CS-01	17	43	25	10	6	1	0	60	16	200
2014	CS-02	18	32	26	11	8	4	0	53	19	483
2014	CS-03	14	46	23	13	2	1	0	61	15	278
2014	CS-04	13	42	24	16	3	2	0	56	20	93
2014	CS-05	38	38	13	13	0	0	0	75	13	32
2011	CS	17	42	20	13	6	2	0	60	19	1658
2011	CS-01	15	35	25	13	8	3	0	52	22	268
2011	CS-02	17	43	19	13	6	2	0	60	20	643
2011	CS-03	14	44	21	13	6	1	0	59	20	526
2011	CS-04	28	44	16	9	1	1	0	73	11	169
2011	CS-05	18	45	14	20	0	2	0	65	21	44

Question 40. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	18	37	24	13	6	3	0	56	19	975
2019	CS-01	27	36	20	8	3	5	1	67	12	146
2019	CS-02	19	36	27	9	5	4	0	57	15	360
2019	CS-03	15	34	26	15	7	2	0	50	23	279
2019	CS-04	10	46	16	19	9	0	0	57	28	134
2019	CS-05	14	34	26	20	6	0	0	49	26	35

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	34	39	15	5	3	2	1	75	9	976
2019	CS-01	38	40	14	3	2	2	1	80	6	146
2019	CS-02	30	37	16	6	6	3	1	70	13	360
2019	CS-03	33	38	17	6	3	2	1	73	10	279
2019	CS-04	40	42	13	3	0	1	1	84	3	135
2019	CS-05	43	49	6	3	0	0	0	91	3	35
2018	CS	30	41	13	8	4	2	2	74	12	873
2018	CS-01	31	42	13	5	3	3	3	78	8	156
2018	CS-02	24	41	14	10	5	2	3	70	16	341
2018	CS-03	31	37	17	8	3	2	1	71	12	238
2018	CS-04	39	47	6	3	2	1	1	88	5	97
2018	CS-05	62	33	5	0	0	0	0	95	0	21
2017	CS	35	38	12	8	3	3	1	76	11	956
2017	CS-01	38	37	12	5	2	4	3	80	7	158
2017	CS-02	28	37	15	11	4	4	1	69	16	418
2017	CS-03	35	40	11	7	2	3	1	79	9	250
2017	CS-04	48	37	9	3	2	0	1	86	5	93
2017	CS-05	65	23	4	4	0	4	0	92	4	26
2014	CS	30	40	13	7	4	4	1	74	12	1096
2014	CS-01	35	37	13	7	4	3	3	75	11	200
2014	CS-02	22	42	16	10	5	5	1	68	16	483
2014	CS-03	34	40	13	5	3	3	2	78	8	278
2014	CS-04	43	44	8	6	0	0	0	87	6	93
2014	CS-05	56	31	6	3	3	0	0	88	6	32
2011	CS	23	36	16	11	6	7	1	64	19	1653
2011	CS-01	22	34	17	12	5	10	2	63	19	266
2011	CS-02	20	32	19	13	7	8	1	58	22	642
2011	CS-03	24	39	15	10	7	5	1	66	18	524
2011	CS-04	34	44	9	9	3	1	0	79	12	169
2011	CS-05	32	48	9	7	0	5	0	83	7	44
2008	CS	19	36	17	13	9	4	1	58	24	1464
2008	CS-01	15	35	20	16	9	5	1	53	26	295
2008	CS-02	18	35	17	15	10	5	1	56	26	613
2008	CS-03	20	35	19	13	10	3	1	57	24	368
2008	CS-04	34	44	11	4	4	1	1	80	9	136
2008	CS-05	31	44	3	9	9	0	3	77	19	32

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	38	39	15	3	2	3	0	80	5	974
2019	CS-01	43	38	12	1	0	4	1	86	1	146
2019	CS-02	38	35	18	3	3	4	0	76	6	360
2019	CS-03	33	42	15	5	3	3	0	77	7	278
2019	CS-04	39	46	10	1	2	1	0	86	4	135
2019	CS-05	47	44	6	3	0	0	0	91	3	34
2018	CS	34	39	19	4	2	2	0	74	7	868
2018	CS-01	38	37	19	2	1	2	0	77	3	155
2018	CS-02	30	40	19	7	2	3	1	72	9	338
2018	CS-03	33	35	24	4	3	1	0	69	7	237
2018	CS-04	38	49	9	3	0	0	0	88	3	97
2018	CS-05	71	24	5	0	0	0	0	95	0	21

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	23	27	20	10	8	10	2	57	20	975
2019	CS-01	29	34	18	5	3	8	3	71	9	146
2019	CS-02	23	28	19	8	10	11	1	58	21	361
2019	CS-03	18	25	22	15	8	10	3	49	26	277
2019	CS-04	24	26	21	8	9	12	1	57	19	135
2019	CS-05	34	26	20	0	9	9	3	68	10	35
2018	CS	20	25	20	11	9	11	3	52	24	872
2018	CS-01	28	25	19	6	5	13	3	64	13	155
2018	CS-02	17	25	19	10	12	15	3	51	26	341
2018	CS-03	19	25	21	16	8	9	3	49	27	238
2018	CS-04	14	28	24	13	10	8	2	47	26	97
2018	CS-05	38	14	14	14	5	5	10	61	22	21
2017	CS	18	22	19	15	9	13	3	48	29	956
2017	CS-01	19	23	22	11	4	18	4	54	18	160
2017	CS-02	15	23	19	14	12	14	3	46	31	418
2017	CS-03	16	22	18	19	10	12	3	45	34	249
2017	CS-04	23	24	18	22	9	4	1	49	32	93
2017	CS-05	38	19	16	12	4	11	0	65	17	26
2014	CS	12	19	24	15	15	13	2	37	35	1096
2014	CS-01	14	21	22	15	9	20	1	43	30	200
2014	CS-02	10	17	23	15	17	15	2	33	39	483
2014	CS-03	13	22	27	15	14	8	2	38	32	278
2014	CS-04	15	20	21	21	15	5	2	38	39	93
2014	CS-05	25	22	28	6	16	3	0	48	23	32
2011	CS	9	20	22	17	14	15	3	36	38	1658
2011	CS-01	11	24	20	13	9	22	1	46	28	268
2011	CS-02	8	20	21	17	14	17	3	35	39	643
2011	CS-03	8	17	22	19	17	12	4	30	43	526
2011	CS-04	9	24	24	14	14	10	4	39	33	169
2011	CS-05	20	20	16	20	9	7	7	47	34	44

Question 44. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	25	38	18	10	7	3	0	65	17	976
2019	CS-01	34	36	16	6	5	3	0	73	11	146
2019	CS-02	26	36	17	8	10	3	0	64	19	362
2019	CS-03	18	39	21	13	6	3	0	59	20	277
2019	CS-04	27	39	19	6	6	3	0	68	12	135
2019	CS-05	31	46	11	11	0	0	0	77	11	35
2018	CS	24	36	18	11	9	2	0	61	20	873
2018	CS-01	28	37	17	7	8	3	0	66	16	156
2018	CS-02	20	35	20	13	11	2	0	56	24	341
2018	CS-03	23	38	18	11	9	1	0	62	20	238
2018	CS-04	26	38	20	8	6	2	0	65	15	97
2018	CS-05	38	48	5	10	0	0	0	86	10	21
2017	CS	23	37	17	12	8	2	0	62	21	958
2017	CS-01	25	36	17	12	4	4	1	64	18	160
2017	CS-02	20	35	18	13	11	2	0	56	25	419
2017	CS-03	22	41	16	12	8	0	0	63	21	249
2017	CS-04	30	40	12	9	8	2	0	71	17	93
2017	CS-05	65	23	8	4	0	0	0	88	4	26
2014	CS	14	31	21	19	13	2	0	45	33	1096
2014	CS-01	14	33	21	16	17	1	0	47	33	200
2014	CS-02	13	27	18	23	16	2	0	41	40	483
2014	CS-03	10	36	27	16	10	1	0	47	26	278
2014	CS-04	19	35	19	20	6	0	0	55	26	93
2014	CS-05	31	34	19	13	3	0	0	66	16	32
2011	CS	9	28	21	22	18	2	0	38	41	1658
2011	CS-01	9	21	22	23	20	4	1	32	45	266
2011	CS-02	9	29	18	22	20	1	0	38	43	645
2011	CS-03	10	27	22	23	17	1	0	37	41	526
2011	CS-04	8	37	24	21	9	1	0	45	31	169
2011	CS-05	11	27	18	23	16	2	2	40	40	44
2008	CS	9	31	18	22	18	1	0	41	41	1463
2008	CS-01	9	26	19	24	22	0	0	35	46	295
2008	CS-02	8	32	17	22	19	1	0	41	42	613
2008	CS-03	10	32	17	25	15	1	0	42	40	367
2008	CS-04	15	39	19	15	12	0	0	54	27	136
2008	CS-05	16	28	25	13	19	0	0	44	31	32

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	25	30	14	13	14	2	1	57	28	978
2019	CS-01	33	32	14	6	11	4	0	68	18	146
2019	CS-02	22	27	16	15	17	2	1	50	33	362
2019	CS-03	21	30	14	16	14	3	1	54	31	280
2019	CS-04	28	40	11	12	9	0	1	68	21	134
2019	CS-05	40	29	17	6	6	3	0	71	12	35
2018	CS	20	28	19	12	17	2	1	50	30	873
2018	CS-01	24	26	25	11	11	3	1	52	23	155
2018	CS-02	14	26	20	14	22	2	1	42	37	341
2018	CS-03	22	28	18	13	17	1	1	51	31	239
2018	CS-04	20	40	15	6	12	2	4	64	20	97
2018	CS-05	62	19	10	0	10	0	0	81	10	21
2017	CS	17	27	17	17	18	1	2	46	37	958
2017	CS-01	18	26	22	19	14	2	0	45	33	160
2017	CS-02	13	25	17	19	23	2	1	40	43	419
2017	CS-03	16	31	14	18	18	1	2	48	37	250
2017	CS-04	22	29	20	10	12	1	7	55	24	92
2017	CS-05	61	19	12	4	4	0	0	80	8	26
2014	CS	10	19	17	20	30	2	1	31	52	1096
2014	CS-01	9	14	20	23	32	3	0	23	56	200
2014	CS-02	8	15	14	22	37	2	1	24	61	483
2014	CS-03	10	25	17	20	25	1	2	36	46	278
2014	CS-04	17	38	20	13	11	0	2	56	24	93
2014	CS-05	28	25	19	6	19	3	0	55	26	32
2011	CS	10	25	16	20	25	1	1	36	47	1657
2011	CS-01	9	23	18	20	29	1	0	33	49	266
2011	CS-02	8	22	18	22	28	2	0	31	51	644
2011	CS-03	10	27	15	22	24	1	2	38	47	527
2011	CS-04	18	33	17	12	17	0	4	53	30	168
2011	CS-05	25	27	7	23	9	2	7	58	35	44
2008	CS	10	29	15	19	25	1	1	39	45	1464
2008	CS-01	7	28	15	24	25	1	0	35	49	295
2008	CS-02	10	25	17	19	29	1	0	35	48	613
2008	CS-03	8	33	14	19	24	1	1	42	44	368
2008	CS-04	16	38	15	11	15	1	4	57	28	136
2008	CS-05	22	38	3	9	28	0	0	59	38	32

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	59	22	9	3	2	1	4	85	6	974
2019	CS-01	61	17	6	3	2	3	8	88	5	145
2019	CS-02	61	22	9	3	2	1	3	86	5	358
2019	CS-03	58	23	9	5	2	0	3	84	7	280
2019	CS-04	56	19	14	1	3	0	7	80	5	135
2019	CS-05	60	26	6	6	0	3	0	88	6	35

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	50	12	10	5	9	2	12	72	17	976
2019	CS-01	55	13	7	4	5	3	13	80	11	146
2019	CS-02	46	13	11	6	12	3	9	67	21	360
2019	CS-03	45	13	11	6	11	2	11	66	20	280
2019	CS-04	63	8	5	1	4	0	19	87	6	135
2019	CS-05	74	6	6	0	0	3	12	93	0	34

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	44	25	17	5	4	2	3	73	9	974
2019	CS-01	49	26	15	2	1	3	5	80	4	144
2019	CS-02	41	24	19	7	5	2	2	68	13	360
2019	CS-03	37	29	20	6	5	1	2	68	11	281
2019	CS-04	59	21	11	1	3	2	4	84	4	133
2019	CS-05	66	11	14	0	3	3	3	82	3	35

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	42	25	14	6	6	4	4	73	12	972
2019	CS-01	45	26	13	4	2	3	6	79	7	145
2019	CS-02	40	24	14	7	7	5	3	70	16	359
2019	CS-03	37	27	17	6	6	4	3	68	13	279
2019	CS-04	51	25	8	4	4	4	4	82	9	134
2019	CS-05	74	15	9	0	0	0	3	91	0	34

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	49	16	11	7	9	4	5	71	17	970
2019	CS-01	40	20	13	11	8	3	6	65	20	145
2019	CS-02	45	16	11	8	13	4	3	66	22	357
2019	CS-03	49	18	11	6	7	4	4	74	14	279
2019	CS-04	60	13	9	2	4	1	10	82	8	134
2019	CS-05	80	3	9	3	3	0	3	85	6	35

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	66	15	8	2	2	3	5	87	4	970
2019	CS-01	57	18	10	3	3	2	7	83	7	145
2019	CS-02	65	15	9	3	2	4	3	86	5	357
2019	CS-03	68	17	6	3	1	3	4	90	3	280
2019	CS-04	73	8	6	1	2	2	9	91	3	133
2019	CS-05	71	11	6	3	6	0	3	85	9	35

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	75	8	4	3	2	5	4	91	5	969
2019	CS-01	79	3	3	1	0	6	8	95	2	145
2019	CS-02	73	10	4	3	2	6	3	91	5	356
2019	CS-03	74	9	3	4	3	5	3	89	7	279
2019	CS-04	77	8	4	2	2	4	5	92	4	133
2019	CS-05	94	3	0	0	0	0	3	100	0	35

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	77	7	3	1	1	3	8	94	3	972
2019	CS-01	70	9	4	1	0	4	12	94	1	145
2019	CS-02	75	8	5	1	2	4	5	91	4	358
2019	CS-03	79	5	3	1	1	3	8	94	3	280
2019	CS-04	79	6	1	1	2	1	11	97	3	133
2019	CS-05	83	6	0	0	3	0	9	97	3	35

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	23	39	21	8	3	4	1	66	12	979
2019	CS-01	23	45	18	8	1	3	1	71	10	146
2019	CS-02	23	34	24	7	6	6	0	61	14	362
2019	CS-03	23	42	20	9	2	4	1	68	11	280
2019	CS-04	19	46	22	8	3	2	0	66	11	135
2019	CS-05	46	37	9	6	3	0	0	83	9	35
2018	CS	20	41	21	9	4	4	1	64	14	873
2018	CS-01	22	37	23	8	5	4	1	61	14	156
2018	CS-02	16	42	22	10	5	4	1	61	16	341
2018	CS-03	21	43	21	7	3	4	0	67	11	239
2018	CS-04	22	46	18	9	3	2	0	69	13	96
2018	CS-05	57	19	14	10	0	0	0	76	10	21
2017	CS	20	37	23	9	4	6	1	61	14	954
2017	CS-01	24	31	28	8	2	8	1	59	10	159
2017	CS-02	16	36	23	10	6	7	1	57	18	416
2017	CS-03	21	43	22	8	2	3	0	66	11	249
2017	CS-04	23	35	25	11	4	2	0	59	15	93
2017	CS-05	50	35	8	8	0	0	0	85	8	26

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	45	38	9	4	1	3	0	85	5	973
2019	CS-01	44	45	6	3	0	3	0	91	3	145
2019	CS-02	47	33	11	4	2	3	0	82	6	361
2019	CS-03	38	44	9	5	1	2	0	84	7	278
2019	CS-04	48	39	7	2	2	2	0	89	5	134
2019	CS-05	65	24	6	6	0	0	0	88	6	34
2018	CS	47	37	10	2	2	1	0	86	4	869
2018	CS-01	51	33	12	1	1	2	0	86	3	156
2018	CS-02	43	40	11	3	2	1	0	84	5	336
2018	CS-03	46	39	9	3	1	2	0	87	4	238
2018	CS-04	51	37	10	1	0	1	0	89	1	97
2018	CS-05	90	5	5	0	0	0	0	95	0	21
2017	CS	44	41	9	3	1	3	0	87	4	955
2017	CS-01	46	43	8	2	0	1	0	90	2	160
2017	CS-02	40	41	9	4	2	4	0	84	7	415
2017	CS-03	42	44	9	3	0	3	0	88	3	250
2017	CS-04	49	34	12	2	2	0	0	84	4	93
2017	CS-05	77	20	4	0	0	0	0	96	0	26
2014	CS	40	39	11	3	2	4	0	83	5	1096
2014	CS-01	42	38	11	2	2	6	1	84	4	200
2014	CS-02	37	38	13	4	2	5	0	79	7	483
2014	CS-03	40	42	11	3	1	4	0	85	4	278
2014	CS-04	43	45	8	1	1	2	0	90	2	93
2014	CS-05	56	38	0	6	0	0	0	94	6	32
2011	CS	27	42	18	5	3	5	0	73	8	1655
2011	CS-01	26	40	18	3	3	9	0	73	7	268
2011	CS-02	25	42	19	4	4	6	0	71	8	643
2011	CS-03	28	43	17	6	2	3	0	74	9	525
2011	CS-04	36	42	15	4	3	0	0	78	7	168
2011	CS-05	39	41	16	2	0	2	0	81	2	44

Question 49. My department or agency implements activities and practices that support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	49	34	9	2	1	5	0	87	4	978
2019	CS-01	49	33	10	3	0	6	0	87	3	146
2019	CS-02	48	34	9	2	1	6	0	87	3	361
2019	CS-03	44	38	10	3	3	4	0	84	6	280
2019	CS-04	54	32	9	1	0	2	1	89	2	135
2019	CS-05	69	20	11	0	0	0	0	89	0	35
2018	CS	46	35	12	2	2	3	0	83	4	867
2018	CS-01	43	31	15	3	3	4	0	78	6	156
2018	CS-02	43	39	12	2	3	2	0	83	5	335
2018	CS-03	48	33	12	1	2	3	0	84	3	238
2018	CS-04	51	36	10	0	0	2	0	89	0	96
2018	CS-05	86	14	0	0	0	0	0	100	0	21
2017	CS	42	34	14	3	1	6	0	81	4	957
2017	CS-01	42	34	16	2	0	7	0	81	2	160
2017	CS-02	39	36	13	2	2	7	0	81	5	417
2017	CS-03	42	34	14	3	1	6	1	81	5	250
2017	CS-04	45	30	16	3	2	3	0	78	6	93
2017	CS-05	58	42	0	0	0	0	0	100	0	26
2014	CS	40	35	14	2	2	6	1	81	4	1093
2014	CS-01	47	33	12	2	1	6	1	85	3	200
2014	CS-02	35	37	15	3	2	7	1	78	6	482
2014	CS-03	42	37	10	3	2	5	1	84	5	278
2014	CS-04	44	34	20	0	1	0	1	79	1	92
2014	CS-05	58	26	10	3	0	3	0	87	3	31

Question 50. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	55	33	7	3	1	1	0	89	4	975
2019	CS-01	61	28	7	2	0	2	0	91	2	146
2019	CS-02	54	34	6	3	2	1	0	89	5	361
2019	CS-03	52	35	9	2	1	1	0	87	4	278
2019	CS-04	54	39	3	3	1	0	0	93	4	134
2019	CS-05	74	17	6	3	0	0	0	91	3	35
2018	CS	50	36	8	3	1	0	0	87	5	861
2018	CS-01	49	37	10	1	1	1	0	88	2	154
2018	CS-02	46	39	9	4	1	0	0	86	5	336
2018	CS-03	51	35	8	4	2	0	0	86	6	234
2018	CS-04	57	36	5	1	1	0	0	93	2	95
2018	CS-05	90	5	5	0	0	0	0	95	0	21
2017	CS	49	38	8	4	2	0	0	87	5	959
2017	CS-01	49	40	9	1	1	0	0	89	2	160
2017	CS-02	48	34	10	5	3	1	0	82	8	419
2017	CS-03	44	46	6	4	0	0	0	90	4	250
2017	CS-04	51	35	6	3	4	0	0	86	8	93
2017	CS-05	80	20	0	0	0	0	0	100	0	26
2014	CS	41	37	12	5	3	1	0	80	8	1096
2014	CS-01	43	36	12	3	7	1	0	79	9	200
2014	CS-02	38	38	12	6	3	2	0	77	10	483
2014	CS-03	44	38	12	3	2	0	0	82	5	278
2014	CS-04	46	39	12	3	0	0	0	85	3	93
2014	CS-05	59	28	3	6	3	0	0	88	9	32
2011	CS	31	43	16	5	3	1	0	75	9	1655
2011	CS-01	35	38	17	4	3	2	0	75	7	266
2011	CS-02	26	45	17	6	4	1	0	73	10	643
2011	CS-03	31	43	16	5	4	1	0	75	9	525
2011	CS-04	39	44	9	7	1	1	0	83	7	169
2011	CS-05	50	30	16	5	0	0	0	80	5	44
2008	CS	21	44	17	10	8	1	0	65	18	1462
2008	CS-01	19	39	20	13	9	1	0	58	22	295
2008	CS-02	20	45	17	10	8	1	0	66	18	611
2008	CS-03	19	46	16	9	8	1	0	66	18	368
2008	CS-04	33	43	11	7	4	1	1	78	11	136
2008	CS-05	31	53	3	9	0	3	0	87	10	32

Question 51. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	45	34	14	3	3	1	79	7	975
2019	CS-01	49	34	12	3	1	1	83	4	146
2019	CS-02	43	36	15	2	4	0	79	6	359
2019	CS-03	42	33	14	5	4	1	77	9	281
2019	CS-04	42	38	13	5	3	0	80	8	133
2019	CS-05	71	9	17	3	0	0	80	3	35
2018	CS	39	37	14	6	4	1	76	10	870
2018	CS-01	43	35	15	3	3	1	79	6	156
2018	CS-02	34	39	15	7	3	1	74	10	338
2018	CS-03	38	37	13	5	7	0	76	12	237
2018	CS-04	40	36	14	9	0	0	76	9	97
2018	CS-05	71	14	14	0	0	0	86	0	21
2017	CS	35	34	19	7	4	1	69	12	954
2017	CS-01	38	37	16	6	4	0	74	9	159
2017	CS-02	31	35	21	7	5	1	66	12	416
2017	CS-03	34	33	20	9	4	1	68	13	249
2017	CS-04	35	37	14	9	5	0	72	14	93
2017	CS-05	69	23	4	4	0	0	92	4	26
2014	CS	19	34	23	13	9	1	54	23	1096
2014	CS-01	21	31	24	12	12	1	52	24	200
2014	CS-02	19	35	23	13	9	1	55	23	483
2014	CS-03	18	36	24	14	7	1	55	21	278
2014	CS-04	17	37	18	16	10	2	55	26	93
2014	CS-05	31	34	19	16	0	0	66	16	32
2011	CS	20	37	23	11	7	1	58	19	1656
2011	CS-01	21	32	21	12	12	3	54	25	268
2011	CS-02	20	37	24	10	8	1	58	18	641
2011	CS-03	17	40	24	12	6	1	58	18	527
2011	CS-04	24	34	26	11	4	1	59	15	168
2011	CS-05	34	32	18	14	0	2	67	14	44

Question 52. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	43	35	14	5	3	0	0	79	8	968
2019	CS-01	49	32	12	5	1	1	0	82	6	145
2019	CS-02	43	35	15	3	3	0	0	78	6	358
2019	CS-03	38	38	13	6	4	1	0	76	11	278
2019	CS-04	40	42	11	6	2	0	0	82	8	132
2019	CS-05	71	11	14	3	0	0	0	83	3	35
2018	CS	37	40	13	6	4	0	0	77	10	866
2018	CS-01	42	37	14	2	4	1	0	80	6	155
2018	CS-02	31	43	16	6	3	1	0	75	9	335
2018	CS-03	35	42	10	5	8	0	0	77	13	237
2018	CS-04	44	35	10	10	0	0	0	79	10	97
2018	CS-05	71	14	10	5	0	0	0	86	5	21
2017	CS	34	38	17	7	3	0	0	73	10	958
2017	CS-01	35	42	15	5	2	1	0	78	7	160
2017	CS-02	31	38	20	7	4	0	0	69	11	419
2017	CS-03	32	40	15	9	4	0	0	72	12	250
2017	CS-04	39	37	14	5	5	0	0	75	11	93
2017	CS-05	69	23	4	4	0	0	0	92	4	26
2014	CS	19	38	21	13	7	1	0	58	21	1095
2014	CS-01	21	36	22	11	10	0	0	57	21	199
2014	CS-02	19	39	21	13	8	1	0	58	21	483
2014	CS-03	18	41	21	13	6	1	0	60	19	278
2014	CS-04	18	35	23	16	6	1	0	54	23	93
2014	CS-05	34	41	16	6	3	0	0	75	9	32
2011	CS	19	41	20	13	6	1	0	60	19	1649
2011	CS-01	18	37	20	14	9	1	0	56	24	266
2011	CS-02	20	40	21	12	6	1	0	60	18	642
2011	CS-03	17	44	20	13	6	0	0	61	18	520
2011	CS-04	20	40	21	15	4	0	0	60	19	169
2011	CS-05	34	41	11	11	0	2	0	77	12	44
2008	CS	15	36	22	17	10	0	0	51	27	1462
2008	CS-01	11	34	21	20	14	0	0	45	34	295
2008	CS-02	16	35	23	16	10	0	0	52	26	613
2008	CS-03	12	38	24	16	10	0	0	50	26	367
2008	CS-04	23	36	19	16	5	1	1	60	21	135
2008	CS-05	19	38	13	19	13	0	0	56	31	32

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	41	28	18	6	4	3	0	72	10	976
2019	CS-01	38	37	14	5	3	4	0	78	8	146
2019	CS-02	42	27	18	7	4	3	0	70	11	360
2019	CS-03	40	27	18	6	5	4	0	70	12	279
2019	CS-04	45	27	17	6	2	1	1	74	8	135
2019	CS-05	54	17	23	6	0	0	0	71	6	35
2018	CS	37	28	20	7	5	3	0	67	12	870
2018	CS-01	35	29	22	4	4	4	0	67	9	156
2018	CS-02	34	32	21	5	6	2	0	68	11	338
2018	CS-03	38	25	18	9	5	5	1	67	14	237
2018	CS-04	41	28	14	6	4	5	1	74	11	97
2018	CS-05	57	5	29	10	0	0	0	62	10	21
2017	CS	34	28	18	10	6	4	0	65	16	958
2017	CS-01	34	28	19	10	4	4	0	66	15	159
2017	CS-02	32	28	18	11	7	4	0	63	19	419
2017	CS-03	34	30	17	9	5	5	0	67	15	250
2017	CS-04	33	27	24	8	6	1	1	62	14	93
2017	CS-05	69	8	16	4	4	0	0	77	8	26
2014	CS	22	28	22	14	10	5	0	53	24	1095
2014	CS-01	20	29	21	17	10	5	0	51	28	200
2014	CS-02	22	28	22	13	10	5	0	52	25	483
2014	CS-03	24	27	22	13	9	5	0	54	23	277
2014	CS-04	18	31	28	8	12	3	0	51	20	93
2014	CS-05	34	28	13	19	6	0	0	63	25	32
2011	CS	23	31	21	12	7	5	0	57	20	1658
2011	CS-01	25	26	21	11	10	7	0	56	22	268
2011	CS-02	24	31	21	11	7	6	0	58	20	642
2011	CS-03	20	34	23	11	6	5	1	58	18	527
2011	CS-04	27	26	22	17	4	4	1	55	22	169
2011	CS-05	27	36	20	9	2	2	2	67	12	44
2008	CS	16	28	21	18	11	6	1	47	31	1463
2008	CS-01	15	23	22	20	12	7	1	41	34	295
2008	CS-02	17	28	20	16	13	5	0	48	31	613
2008	CS-03	12	32	20	20	9	6	1	48	31	367
2008	CS-04	26	29	18	15	7	5	1	59	23	136
2008	CS-05	16	16	34	25	6	3	0	32	32	32

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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2019	CS	20	45	35	980
2019	CS-01	18	51	31	146
2019	CS-02	17	48	36	362
2019	CS-03	19	46	35	281
2019	CS-04	30	39	31	135
2019	CS-05	31	34	34	35
2018	CS	19	45	36	877
2018	CS-01	16	52	32	156
2018	CS-02	16	44	40	343
2018	CS-03	18	45	37	239
2018	CS-04	31	41	28	97
2018	CS-05	33	38	29	21
2017	CS	20	45	35	959
2017	CS-01	12	49	39	160
2017	CS-02	19	44	37	419
2017	CS-03	20	46	34	250
2017	CS-04	35	37	28	93
2017	CS-05	23	46	31	26
2014	CS	19	44	37	1096
2014	CS-01	16	43	41	200
2014	CS-02	16	47	37	483
2014	CS-03	20	45	35	278
2014	CS-04	29	36	35	93
2014	CS-05	38	38	25	32
2011	CS	20	45	35	1659
2011	CS-01	21	40	39	267
2011	CS-02	16	47	37	645
2011	CS-03	18	49	33	526
2011	CS-04	31	35	34	169
2011	CS-05	32	48	20	44

Question 55. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2019	CS	25	39	24	2	2	8	194
2019	CS-01	23	42	19	0	8	8	26
2019	CS-02	25	45	22	2	0	7	60
2019	CS-03	19	42	25	4	0	11	53
2019	CS-04	35	28	30	3	3	3	40
2019	CS-05	27	18	27	0	9	18	11
2018	CS	24	40	25	5	2	3	164
2018	CS-01	28	52	8	8	4	0	25
2018	CS-02	17	48	24	6	2	4	54
2018	CS-03	21	36	31	7	0	5	42
2018	CS-04	37	33	27	0	3	0	30
2017	CS	27	38	23	6	3	3	188
2017	CS-01	47	32	11	5	5	0	19
2017	CS-02	21	41	28	6	3	1	79
2017	CS-03	31	37	26	2	2	2	49
2017	CS-04	21	39	15	12	6	6	33
2014	CS	18	49	25	6	9999	3	206
2014	CS-01	6	69	22	0	9999	3	32
2014	CS-02	20	40	29	8	9999	4	77
2014	CS-03	21	53	23	2	9999	2	57
2014	CS-04	15	48	30	7	9999	0	27
2014	CS-05	33	33	8	17	9999	8	12
2011	CS	24	42	23	5	9999	6	325
2011	CS-01	16	45	25	4	9999	11	56
2011	CS-02	23	45	22	5	9999	6	105
2011	CS-03	23	45	23	6	9999	3	96
2011	CS-04	30	36	25	4	9999	6	53
2011	CS-05	50	21	14	14	9999	0	14

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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	37	49	9	3	1	1	1	87	4	978
2019	CS-01	28	51	10	5	2	3	1	82	8	146
2019	CS-02	33	52	10	2	2	1	1	86	4	362
2019	CS-03	36	51	9	2	1	1	0	88	3	280
2019	CS-04	53	39	4	3	0	0	1	93	3	135
2019	CS-05	44	38	6	6	0	0	6	88	6	34

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	59	28	6	1	1	6	1	92	2	977
2019	CS-01	53	28	6	1	0	10	1	92	1	146
2019	CS-02	55	31	6	1	1	6	1	92	2	362
2019	CS-03	60	27	6	1	0	4	0	92	2	279
2019	CS-04	67	22	6	1	0	1	1	92	2	135
2019	CS-05	74	15	0	0	0	6	6	100	0	34

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	7	93	976
2019	CS-01	7	93	145
2019	CS-02	6	94	361
2019	CS-03	9	91	280
2018	CS	7	93	875
2018	CS-01	6	94	154
2018	CS-02	8	92	341
2018	CS-03	6	94	241
2018	CS-04	7	93	97

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	43	57	67
2019	CS-02	36	64	22
2019	CS-03	57	43	21
2018	CS	52	48	65
2018	CS-02	54	46	28
2018	CS-03	40	60	15

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	52	48	67
2019	CS-02	50	50	22
2019	CS-03	57	43	21
2018	CS	52	48	65
2018	CS-02	61	39	28
2018	CS-03	40	60	15

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2019	CS	100	67
2019	CS-01	100	10
2019	CS-02	100	22
2019	CS-03	100	21
2018	CS	100	65
2018	CS-02	100	28
2018	CS-03	100	15

Question 59e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	7	93	67
2019	CS-01	0	100	10
2018	CS	0	100	65
2018	CS-02	0	100	28
2018	CS-03	0	100	15

Question 59f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	No (%)	Total responses
2019	CS	100	67
2019	CS-01	100	10
2019	CS-02	100	22
2019	CS-03	100	21
2018	CS	100	65
2018	CS-02	100	28
2018	CS-03	100	15

Question 59g. From whom did you experience harassment on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	10	90	67
2019	CS-02	0	100	22
2018	CS	14	86	65

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	33	67	66
2019	CS-03	43	57	21
2018	CS	31	69	65
2018	CS-02	25	75	28
2018	CS-03	40	60	15

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	36	64	66
2019	CS-02	36	64	22
2019	CS-03	43	57	21
2018	CS	28	72	65
2018	CS-02	36	64	28

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	47	53	66
2019	CS-02	41	59	22
2019	CS-03	57	43	21
2018	CS	45	55	65
2018	CS-02	39	61	28
2018	CS-03	40	60	15

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	38	62	66
2019	CS-02	50	50	22
2018	CS	38	62	65
2018	CS-02	32	68	28

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	17	83	66
2019	CS-03	29	71	21
2018	CS	25	75	65
2018	CS-02	29	71	28

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	58	42	66
2019	CS-02	41	59	22
2019	CS-03	57	43	21
2018	CS	54	46	65
2018	CS-02	50	50	28
2018	CS-03	47	53	15

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	26	74	66
2019	CS-03	33	67	21
2018	CS	29	71	65
2018	CS-02	25	75	28
2018	CS-03	33	67	15

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	No (%)	Total responses
2019	CS	100	66
2019	CS-01	100	10
2019	CS-02	100	22
2019	CS-03	100	21
2018	CS	100	65
2018	CS-02	100	28
2018	CS-03	100	15

Question 60i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	9	91	66
2018	CS	12	88	65
2018	CS-02	18	82	28

Question 60j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	11	89	66
2019	CS-01	0	100	10
2019	CS-02	0	100	22
2018	CS	8	92	65

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	50	50	66
2019	CS-01	50	50	10
2019	CS-02	50	50	22
2019	CS-03	62	38	21
2018	CS	38	62	65
2018	CS-02	43	57	28

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	23	77	66
2019	CS-03	29	71	21
2018	CS	18	82	65

Question 60m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	11	89	66
2018	CS	12	88	65
2018	CS-02	18	82	28

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	39	61	66
2019	CS-02	45	55	22
2019	CS-03	43	57	21
2018	CS	48	52	65
2018	CS-02	50	50	28
2018	CS-03	33	67	15

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	23	77	66
2019	CS-03	38	62	21
2018	CS	28	72	65
2018	CS-02	29	71	28

Question 61e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	9	91	66
2018	CS	8	92	65
2018	CS-02	0	100	28

Question 61g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	11	89	66
2018	CS	12	88	65
2018	CS-02	25	75	28
2018	CS-03	0	100	15

Question 61h. What action(s) did you take to address the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	15	85	66
2019	CS-03	24	76	21

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	41	59	66
2019	CS-01	50	50	10
2019	CS-02	36	64	22
2019	CS-03	29	71	21
2018	CS	38	62	65
2018	CS-02	36	64	28
2018	CS-03	60	40	15

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	8	92	977
2019	CS-01	6	94	145
2019	CS-02	7	93	362
2019	CS-03	10	90	280
2019	CS-04	10	90	135
2019	CS-05	17	83	35

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	20	15	18	2	2	33	8	61	8	978
2019	CS-01	22	18	14	3	1	36	6	69	7	146
2019	CS-02	21	14	16	2	3	35	9	62	8	361
2019	CS-03	19	13	24	2	3	34	6	52	8	280
2019	CS-04	22	20	18	4	1	26	9	65	8	135
2019	CS-05	20	23	14	3	0	29	11	71	5	35
2018	CS	17	16	20	1	3	33	10	57	8	870
2018	CS-01	22	14	25	1	3	25	11	56	5	152
2018	CS-02	14	14	19	1	4	40	8	54	10	341
2018	CS-03	15	17	20	2	3	31	12	57	9	238
2018	CS-04	19	19	19	1	1	32	10	64	4	97
2018	CS-05	38	19	29	0	0	10	5	67	0	21
2017	CS	15	17	17	3	4	33	11	57	12	959
2017	CS-01	16	17	17	4	1	34	11	60	8	160
2017	CS-02	14	13	18	3	5	37	10	50	16	419
2017	CS-03	14	20	16	2	4	31	13	61	11	250
2017	CS-04	19	24	23	4	2	22	6	60	9	93
2017	CS-05	38	35	7	0	0	16	4	91	0	26
2014	CS	13	15	19	3	3	36	10	52	12	1096
2014	CS-01	16	15	18	1	2	39	10	59	6	200
2014	CS-02	12	13	19	3	5	38	11	47	16	483
2014	CS-03	13	17	19	5	3	34	9	53	14	278
2014	CS-04	12	19	22	2	1	34	10	55	6	93
2014	CS-05	22	28	25	3	0	19	3	64	4	32

Question 65. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	42	30	15	1	2	9	1	80	3	979
2019	CS-01	42	30	14	1	1	12	0	82	2	146
2019	CS-02	40	29	13	2	2	12	1	80	4	361
2019	CS-03	41	29	16	2	2	9	1	77	4	281
2019	CS-04	44	34	15	0	1	4	1	83	1	135
2019	CS-05	49	34	11	3	0	3	0	85	3	35
2018	CS	34	32	16	3	2	11	2	76	5	872
2018	CS-01	38	31	16	1	1	11	2	79	2	154
2018	CS-02	29	31	17	4	3	14	2	72	8	341
2018	CS-03	33	34	17	2	2	10	2	76	4	238
2018	CS-04	41	31	15	3	0	9	0	80	3	97
2018	CS-05	57	29	14	0	0	0	0	86	0	21
2017	CS	30	30	15	4	2	15	3	74	7	957
2017	CS-01	33	29	16	2	1	15	3	76	4	159
2017	CS-02	26	31	14	5	3	20	2	72	9	419
2017	CS-03	32	30	14	5	3	12	4	74	9	249
2017	CS-04	33	33	23	1	2	6	1	72	3	93
2017	CS-05	54	31	11	0	0	4	0	88	0	26
2014	CS	23	28	20	3	3	21	2	66	8	1096
2014	CS-01	24	37	15	1	2	19	3	78	3	200
2014	CS-02	21	26	21	3	4	24	1	63	9	483
2014	CS-03	24	27	19	5	3	20	2	65	10	278
2014	CS-04	26	24	26	3	1	19	1	62	5	93
2014	CS-05	25	44	22	3	0	6	0	73	3	32
2011	CS	24	37	21	5	2	11	0	68	8	1658
2011	CS-01	28	32	19	1	3	15	1	72	5	268
2011	CS-02	23	36	22	5	2	12	0	67	8	643
2011	CS-03	23	37	21	6	2	10	0	67	10	526
2011	CS-04	23	44	20	7	1	5	0	71	8	169
2011	CS-05	18	50	20	7	0	5	0	71	7	44

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	5	95	977
2019	CS-02	4	96	359
2019	CS-03	9	91	281
2019	CS-04	4	96	135
2018	CS	4	96	876
2018	CS-02	5	95	341
2018	CS-03	5	95	241
2018	CS-04	5	95	97
2018	CS-05	0	100	21

Question 67a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	33	67	49
2019	CS-03	52	48	21
2018	CS	45	55	38
2018	CS-02	33	67	18
2018	CS-03	45	55	11

Question 67b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	82	18	49
2019	CS-03	76	24	21
2018	CS	82	18	38

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2019	CS	100	49
2019	CS-02	100	15
2019	CS-03	100	21

Question 67g. From whom did you experience discrimination on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	16	84	49
2018	CS	13	87	38

Question 68a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	16	84	49
2019	CS-03	24	76	21
2018	CS	34	66	38
2018	CS-02	33	67	18

Question 68b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	18	82	49
2018	CS	34	66	38
2018	CS-02	28	72	18
2018	CS-03	45	55	11

Question 68c. Please indicate the type of discrimination you experienced. Colour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	14	86	49
2019	CS-03	24	76	21
2018	CS	37	63	38
2018	CS-02	33	67	18
2018	CS-03	45	55	11

Question 68e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	18	82	49
2019	CS-03	29	71	21
2018	CS	18	82	38
2018	CS-02	28	72	18

Question 68f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	10	90	49
2018	CS	18	82	38
2018	CS-02	28	72	18

Question 68g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year	Demographic	No (%)	Total responses
2019	CS	100	49
2019	CS-02	100	15
2019	CS-03	100	21

Question 68h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	No (%)	Total responses
2019	CS	100	49
2019	CS-02	100	15
2019	CS-03	100	21

Question 68j. Please indicate the type of discrimination you experienced. Family status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	16	84	49
2018	CS	16	84	38

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	No (%)	Total responses
2019	CS	100	49
2019	CS-02	100	15
2019	CS-03	100	21

Question 68l. Please indicate the type of discrimination you experienced. Disability
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	31	69	49
2019	CS-02	33	67	15
2019	CS-03	33	67	21
2018	CS	24	76	38
2018	CS-02	28	72	18

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	No (%)	Total responses
2019	CS	100	49
2019	CS-02	100	15
2019	CS-03	100	21
2018	CS	100	38
2018	CS-02	100	18
2018	CS-03	100	11

Question 68n. Please indicate the type of discrimination you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	27	73	49
2019	CS-02	33	67	15
2018	CS	18	82	38

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	33	67	48
2019	CS-03	40	60	20
2018	CS	32	68	38
2018	CS-03	55	45	11

Question 69b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	13	88	48
2018	CS	16	84	38

Question 69d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	10	90	48
2018	CS	13	87	38

Question 69g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	13	88	48

Question 69h. What action(s) did you take to address the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	13	88	48

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	44	56	48
2019	CS-02	53	47	15
2019	CS-03	45	55	20
2018	CS	61	39	38
2018	CS-02	72	28	18
2018	CS-03	45	55	11

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	5	95	978
2019	CS-01	3	97	146
2019	CS-02	4	96	362
2019	CS-03	6	94	279

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	22	15	18	1	2	34	7	65	5	976
2019	CS-01	18	19	16	1	1	38	6	67	4	146
2019	CS-02	24	14	16	1	2	35	7	67	4	362
2019	CS-03	21	14	19	2	3	34	7	60	8	280
2019	CS-04	26	17	20	2	1	27	8	66	3	133
2019	CS-05	24	15	21	0	0	32	9	65	0	34
2018	CS	18	16	19	1	2	35	8	60	6	874
2018	CS-01	21	19	17	0	1	32	10	68	2	156
2018	CS-02	15	15	18	2	3	39	8	57	8	342
2018	CS-03	18	17	20	1	3	33	8	59	6	239
2018	CS-04	19	17	21	1	1	34	7	61	4	95
2018	CS-05	48	10	19	0	0	14	10	75	0	21
2017	CS	18	16	16	2	2	36	9	62	8	959
2017	CS-01	19	17	14	4	1	34	10	65	10	160
2017	CS-02	15	14	17	2	3	41	8	57	9	419
2017	CS-03	18	18	13	3	2	34	12	66	10	250
2017	CS-04	19	22	20	0	2	29	8	64	3	93
2017	CS-05	50	15	11	0	0	20	4	85	0	26
2014	CS	14	15	19	2	2	39	10	56	8	1096
2014	CS-01	16	17	17	1	2	41	8	63	4	200
2014	CS-02	11	15	20	3	2	38	11	50	11	483
2014	CS-03	14	14	18	3	1	40	10	56	8	278
2014	CS-04	16	10	17	2	0	44	11	57	5	93
2014	CS-05	31	31	6	0	0	25	6	91	0	32

Question 73. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	42	28	14	1	2	11	2	80	3	973
2019	CS-01	40	28	16	0	0	15	1	81	0	146
2019	CS-02	40	28	13	1	2	13	2	81	4	358
2019	CS-03	42	26	17	2	2	9	1	76	5	278
2019	CS-04	50	28	13	1	1	5	1	84	2	135
2019	CS-05	51	29	9	3	0	9	0	88	3	35
2018	CS	34	32	18	1	2	11	2	76	4	878
2018	CS-01	38	30	16	0	1	11	4	80	2	157
2018	CS-02	29	33	19	1	2	13	2	73	4	343
2018	CS-03	35	30	17	2	3	12	2	75	5	240
2018	CS-04	36	36	18	0	1	8	0	80	1	96
2018	CS-05	71	19	10	0	0	0	0	90	0	21
2017	CS	34	29	14	2	2	16	3	77	6	959
2017	CS-01	35	28	14	4	1	16	2	78	5	160
2017	CS-02	30	28	15	2	3	19	3	75	6	419
2017	CS-03	33	30	13	2	3	16	4	78	6	250
2017	CS-04	38	37	15	1	1	8	1	81	2	93
2017	CS-05	61	19	11	0	0	8	0	88	0	26
2014	CS	25	26	19	3	2	23	2	68	6	1095
2014	CS-01	27	30	17	1	2	23	2	75	3	200
2014	CS-02	22	26	21	2	2	23	2	65	7	482
2014	CS-03	27	24	18	3	1	25	1	69	6	278
2014	CS-04	26	26	20	6	0	20	2	66	7	93
2014	CS-05	34	44	6	3	0	13	0	89	4	32
2011	CS	28	37	17	3	2	12	0	74	6	1653
2011	CS-01	31	34	14	2	1	18	0	79	4	265
2011	CS-02	25	36	19	3	2	13	1	71	6	645
2011	CS-03	27	40	16	5	2	10	0	74	8	524
2011	CS-04	32	43	16	2	2	6	0	79	4	167
2011	CS-05	36	36	16	2	0	9	0	80	3	44

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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	26	28	20	10	14	0	1	55	25	979
2019	CS-01	26	27	21	12	13	1	0	53	26	146
2019	CS-02	32	25	16	8	16	1	2	59	25	362
2019	CS-03	23	31	21	11	13	0	1	55	24	280
2019	CS-04	19	30	23	10	16	0	1	50	27	135
2019	CS-05	23	31	23	14	6	0	3	56	21	35
2018	CS	26	24	18	15	15	1	2	51	31	877
2018	CS-01	27	22	14	13	21	1	1	50	35	157
2018	CS-02	28	26	16	15	12	1	2	56	28	340
2018	CS-03	23	25	22	12	17	0	1	49	29	241
2018	CS-04	18	16	26	24	15	0	1	34	40	97
2018	CS-05	38	24	19	10	5	0	5	65	15	21
2017	CS	27	23	19	14	15	1	2	51	30	956
2017	CS-01	27	22	16	13	21	1	1	49	34	160
2017	CS-02	27	23	19	13	14	1	3	52	28	417
2017	CS-03	27	26	19	13	13	0	2	54	26	249
2017	CS-04	17	24	19	23	17	0	0	41	40	93
2017	CS-05	38	4	27	16	15	0	0	42	31	26

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	25	32	23	12	7	0	1	57	19	976
2019	CS-01	38	33	19	6	3	1	1	72	8	145
2019	CS-02	30	33	20	9	6	0	1	64	15	361
2019	CS-03	17	33	26	16	7	0	0	50	23	280
2019	CS-04	19	28	22	19	11	0	0	47	31	134
2019	CS-05	0	20	43	14	20	0	3	21	35	35
2018	CS	19	30	27	14	8	0	1	50	22	874
2018	CS-01	27	33	23	11	3	0	3	63	14	157
2018	CS-02	25	30	26	10	7	0	2	56	17	341
2018	CS-03	13	32	31	15	9	0	0	45	24	238
2018	CS-04	5	24	30	27	14	0	0	29	41	96
2018	CS-05	0	29	19	19	33	0	0	29	52	21
2017	CS	23	30	28	11	6	0	1	54	18	957
2017	CS-01	30	31	28	6	2	1	1	63	9	160
2017	CS-02	26	31	28	9	5	0	1	57	14	419
2017	CS-03	18	33	31	11	6	0	0	51	18	248
2017	CS-04	12	25	24	27	13	0	0	37	40	93
2017	CS-05	4	11	27	38	20	0	0	15	58	26

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	31	31	21	10	6	0	1	63	16	969
2019	CS-01	50	31	10	4	1	1	3	84	6	143
2019	CS-02	36	31	20	6	4	1	1	69	11	356
2019	CS-03	23	31	26	13	6	0	0	54	20	280
2019	CS-04	20	29	24	16	11	0	0	49	27	135
2019	CS-05	6	29	26	18	21	0	0	35	38	34
2018	CS	23	30	25	12	8	0	2	54	20	873
2018	CS-01	39	26	21	8	3	0	5	68	11	155
2018	CS-02	27	32	23	9	6	1	2	61	16	341
2018	CS-03	15	36	30	10	9	0	0	51	19	238
2018	CS-04	5	22	29	29	15	0	0	27	44	97
2018	CS-05	5	29	19	29	19	0	0	33	48	21
2017	CS	26	30	22	13	7	1	2	57	21	951
2017	CS-01	39	23	19	12	2	2	3	66	15	159
2017	CS-02	31	32	20	8	6	0	2	65	15	414
2017	CS-03	16	33	30	13	6	0	1	50	19	249
2017	CS-04	8	23	22	29	17	0	1	31	47	92
2017	CS-05	4	15	15	42	23	0	0	19	66	26

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	25	28	21	15	9	1	1	55	24	971
2019	CS-01	35	30	19	10	3	1	2	67	14	145
2019	CS-02	32	26	19	11	9	1	2	60	21	357
2019	CS-03	16	33	22	18	11	1	0	49	29	280
2019	CS-04	16	25	22	22	13	0	1	42	35	134
2019	CS-05	6	29	34	20	9	3	0	35	29	35
2018	CS	19	31	23	17	9	1	1	50	26	874
2018	CS-01	22	35	16	17	6	1	3	60	23	156
2018	CS-02	25	29	21	13	9	1	2	56	22	340
2018	CS-03	12	34	27	19	8	0	0	46	27	239
2018	CS-04	8	21	32	30	9	0	0	29	39	97
2018	CS-05	5	52	14	14	14	0	0	57	29	21
2017	CS	23	29	23	14	9	1	2	54	23	957
2017	CS-01	32	26	17	13	7	2	3	61	21	160
2017	CS-02	29	30	19	12	8	0	2	61	20	417
2017	CS-03	14	32	30	16	8	0	1	46	24	250
2017	CS-04	10	27	28	23	12	1	0	37	35	93
2017	CS-05	4	19	39	23	15	0	0	23	38	26

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	57	21	9	4	3	1	5	84	7	975
2019	CS-01	77	7	5	1	0	2	8	92	2	146
2019	CS-02	63	18	5	3	2	1	8	89	5	360
2019	CS-03	50	27	12	4	4	0	3	80	8	279
2019	CS-04	43	30	15	7	3	0	2	75	10	135
2019	CS-05	21	35	18	18	9	0	0	56	26	34
2018	CS	49	24	11	4	3	0	8	81	7	876
2018	CS-01	60	17	5	3	1	0	15	90	4	157
2018	CS-02	55	21	9	3	1	1	9	85	5	340
2018	CS-03	44	27	15	5	4	0	6	75	9	241
2018	CS-04	29	38	16	6	5	0	5	71	12	97
2018	CS-05	29	29	24	10	10	0	0	57	19	21
2017	CS	51	22	12	3	2	1	10	81	6	955
2017	CS-01	61	17	4	1	0	1	16	94	2	159
2017	CS-02	56	20	9	2	2	1	10	85	5	417
2017	CS-03	45	28	13	2	2	0	10	80	5	249
2017	CS-04	35	24	28	6	1	1	4	63	8	93
2017	CS-05	7	23	35	27	8	0	0	31	35	26

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	42	29	15	7	6	0	1	72	13	977
2019	CS-01	52	25	12	3	3	1	3	81	6	146
2019	CS-02	48	27	13	6	6	0	1	75	12	361
2019	CS-03	36	32	15	9	8	0	0	68	17	280
2019	CS-04	36	34	18	7	6	0	0	69	13	134
2019	CS-05	29	23	29	11	9	0	0	51	20	35
2018	CS	37	29	18	8	5	0	1	68	14	878
2018	CS-01	42	31	15	6	4	0	2	75	10	157
2018	CS-02	42	27	17	7	5	1	2	70	12	341
2018	CS-03	36	28	20	9	6	0	0	65	15	241
2018	CS-04	25	36	20	11	8	0	0	61	20	97
2018	CS-05	24	38	24	5	10	0	0	62	14	21
2017	CS	38	31	18	8	4	0	1	70	12	951
2017	CS-01	51	28	11	6	1	1	1	81	7	158
2017	CS-02	36	32	17	7	7	0	1	69	14	416
2017	CS-03	40	29	21	7	2	0	0	69	10	248
2017	CS-04	25	38	22	11	4	0	0	63	15	92
2017	CS-05	23	19	23	27	8	0	0	42	35	26

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	33	36	17	8	4	1	1	70	12	975
2019	CS-01	42	33	13	5	1	3	3	79	7	144
2019	CS-02	36	34	15	7	4	2	2	73	12	361
2019	CS-03	28	38	21	8	5	1	1	66	13	280
2019	CS-04	27	40	15	13	4	1	0	67	18	134
2019	CS-05	29	37	20	6	6	0	3	68	12	35
2018	CS	24	36	23	10	4	0	2	62	14	873
2018	CS-01	34	35	18	8	2	0	3	72	10	156
2018	CS-02	26	36	21	8	4	1	4	65	13	343
2018	CS-03	19	39	24	12	5	0	0	58	18	237
2018	CS-04	13	32	36	17	3	0	0	44	20	95
2018	CS-05	29	38	29	5	0	0	0	67	5	21
2017	CS	30	35	21	8	4	1	1	66	12	953
2017	CS-01	44	38	11	4	1	1	2	84	5	159
2017	CS-02	30	35	20	10	4	0	1	65	14	417
2017	CS-03	23	38	25	9	4	1	1	62	13	248
2017	CS-04	18	32	29	11	8	1	1	51	19	92
2017	CS-05	50	12	31	4	4	0	0	61	8	26

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	25	32	22	13	7	0	1	58	20	972
2019	CS-01	40	29	15	10	3	2	1	71	13	144
2019	CS-02	28	32	23	10	5	0	1	61	16	358
2019	CS-03	19	33	25	15	8	0	1	52	23	279
2019	CS-04	19	32	21	17	11	0	0	50	28	135
2019	CS-05	6	40	20	17	14	0	3	47	32	35
2018	CS	18	35	25	14	5	0	2	55	20	872
2018	CS-01	28	34	25	8	1	0	3	64	10	157
2018	CS-02	23	35	21	13	5	0	3	60	18	343
2018	CS-03	12	36	25	17	9	0	0	49	26	236
2018	CS-04	5	29	37	24	4	0	0	35	28	95
2018	CS-05	5	48	24	19	5	0	0	52	24	21
2017	CS	20	34	24	16	5	1	1	55	21	953
2017	CS-01	36	33	15	11	1	2	2	71	13	159
2017	CS-02	21	36	22	14	6	0	1	58	20	416
2017	CS-03	13	35	28	19	4	0	1	48	24	249
2017	CS-04	8	28	32	21	12	0	0	36	33	92
2017	CS-05	11	35	27	23	4	0	0	46	27	26

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	29	34	19	11	6	0	1	63	17	973
2019	CS-01	41	29	17	8	2	2	1	72	11	145
2019	CS-02	33	33	18	10	5	0	1	66	15	360
2019	CS-03	21	35	21	14	7	0	1	57	22	280
2019	CS-04	26	34	19	14	8	0	0	59	22	133
2019	CS-05	23	40	17	6	14	0	0	63	20	35
2018	CS	22	34	23	14	6	0	1	56	20	871
2018	CS-01	29	39	19	8	3	0	2	69	11	156
2018	CS-02	24	33	24	11	7	0	2	58	18	343
2018	CS-03	20	32	22	18	8	0	0	52	26	236
2018	CS-04	10	29	34	22	4	0	1	39	27	94
2018	CS-05	29	33	14	19	5	0	0	62	24	21
2017	CS	26	33	23	13	4	0	1	60	17	952
2017	CS-01	39	34	14	7	1	1	4	76	9	159
2017	CS-02	26	32	22	14	6	0	1	59	19	417
2017	CS-03	19	30	31	15	3	1	1	51	18	247
2017	CS-04	13	41	23	15	8	0	0	54	23	92
2017	CS-05	31	35	23	4	8	0	0	65	12	26

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	50	24	14	6	4	1	1	76	10	971
2019	CS-01	53	26	11	6	1	3	1	81	7	144
2019	CS-02	48	26	13	6	5	1	1	75	11	357
2019	CS-03	50	24	17	5	3	0	0	74	9	279
2019	CS-04	52	21	13	7	6	0	0	73	13	135
2019	CS-05	66	17	6	3	6	3	0	85	9	35

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	33	30	21	10	6	0	1	63	16	972
2019	CS-01	37	30	17	9	4	1	1	69	14	143
2019	CS-02	36	31	19	7	4	0	1	68	12	360
2019	CS-03	28	30	23	12	6	0	1	59	18	280
2019	CS-04	28	28	20	11	11	0	1	57	23	134
2019	CS-05	26	21	29	21	3	0	0	47	24	34
2018	CS	26	32	21	12	7	0	1	59	19	869
2018	CS-01	33	30	19	12	5	0	1	64	17	155
2018	CS-02	27	34	21	10	5	1	3	63	16	340
2018	CS-03	23	34	24	11	8	0	0	57	19	237
2018	CS-04	17	25	23	20	13	0	2	43	33	95
2018	CS-05	33	29	14	5	19	0	0	62	24	21
2017	CS	28	33	21	11	6	0	1	62	17	950
2017	CS-01	34	33	17	10	4	1	1	69	14	159
2017	CS-02	30	33	20	10	6	0	1	63	16	415
2017	CS-03	24	37	24	10	4	0	1	62	14	247
2017	CS-04	17	26	24	20	13	0	0	43	33	92
2017	CS-05	8	38	35	12	8	0	0	46	19	26

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	60	19	11	4	4	0	2	81	8	973
2019	CS-01	63	21	5	7	1	1	2	87	8	145
2019	CS-02	63	15	11	4	4	0	3	80	9	360
2019	CS-03	58	23	11	4	4	0	1	81	8	278
2019	CS-04	57	21	15	4	1	0	1	79	6	135
2019	CS-05	65	18	6	3	9	0	0	82	12	34
2018	CS	53	20	12	6	5	0	3	76	11	867
2018	CS-01	56	24	10	6	3	0	2	82	9	155
2018	CS-02	50	19	11	7	5	1	6	75	13	340
2018	CS-03	50	21	16	7	6	0	0	71	13	237
2018	CS-04	53	22	12	8	3	0	2	76	12	95
2018	CS-05	90	10	0	0	0	0	0	100	0	21
2017	CS	58	21	10	5	4	0	1	80	9	954
2017	CS-01	61	17	13	4	3	0	1	79	8	159
2017	CS-02	54	23	10	6	5	0	1	78	11	416
2017	CS-03	60	21	10	5	2	0	1	82	8	249
2017	CS-04	60	24	6	5	4	0	0	84	10	93
2017	CS-05	73	15	8	0	0	0	4	92	0	26

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	71	13	6	2	2	1	5	89	5	970
2019	CS-01	68	14	6	2	1	3	7	90	4	145
2019	CS-02	72	15	6	1	2	0	4	90	4	358
2019	CS-03	70	13	5	4	3	0	5	87	7	277
2019	CS-04	73	10	5	1	4	0	6	88	6	134
2019	CS-05	69	14	9	0	0	0	9	91	0	35
2018	CS	63	16	7	3	3	0	7	86	7	870
2018	CS-01	71	14	4	1	2	0	8	92	3	157
2018	CS-02	59	18	6	3	4	1	9	85	8	342
2018	CS-03	63	15	8	5	4	0	5	82	9	235
2018	CS-04	60	19	9	4	2	0	6	84	7	94
2018	CS-05	86	14	0	0	0	0	0	100	0	21

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	78	10	4	2	2	1	3	91	4	978
2019	CS-01	77	13	1	1	2	1	5	96	3	146
2019	CS-02	80	9	3	3	1	1	4	93	4	360
2019	CS-03	76	11	5	1	4	1	3	90	5	281
2019	CS-04	76	11	7	2	1	0	2	89	4	135
2019	CS-05	86	0	6	3	3	0	3	88	6	35
2018	CS	73	10	5	2	3	1	6	90	5	867
2018	CS-01	79	8	3	2	1	1	6	94	3	156
2018	CS-02	69	11	5	3	4	2	7	87	7	342
2018	CS-03	73	11	6	2	3	1	5	89	5	233
2018	CS-04	76	6	4	2	2	2	7	91	5	94
2018	CS-05	90	5	0	0	5	0	0	95	5	21
2017	CS	78	9	4	3	2	1	4	91	5	956
2017	CS-01	80	10	1	1	2	2	4	96	3	159
2017	CS-02	74	10	5	4	3	0	4	88	7	418
2017	CS-03	82	6	3	2	2	1	4	92	4	249
2017	CS-04	77	9	9	3	0	1	1	88	3	93
2017	CS-05	96	0	0	0	4	0	0	96	4	26

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	65	21	8	2	1	1	2	89	3	974
2019	CS-01	67	24	3	1	1	1	3	94	2	144
2019	CS-02	65	21	7	2	1	1	3	90	3	360
2019	CS-03	65	18	10	2	2	0	1	85	5	281
2019	CS-04	63	25	7	3	1	0	1	89	4	135
2019	CS-05	70	18	9	3	0	0	0	88	3	33
2018	CS	60	23	9	3	2	0	3	85	6	878
2018	CS-01	66	20	8	3	1	0	2	88	4	157
2018	CS-02	57	24	9	4	3	0	3	84	7	343
2018	CS-03	58	24	11	3	3	0	2	83	6	240
2018	CS-04	58	26	8	3	0	0	4	88	3	96
2018	CS-05	81	14	5	0	0	0	0	95	0	21
2017	CS	65	20	8	3	2	1	2	87	5	955
2017	CS-01	74	17	2	1	1	3	3	96	2	159
2017	CS-02	60	23	8	4	3	0	2	85	6	417
2017	CS-03	66	17	10	2	2	0	3	86	4	249
2017	CS-04	58	23	12	3	3	0	1	82	7	93
2017	CS-05	69	15	8	8	0	0	0	84	8	26

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	68	17	7	3	3	1	2	87	6	969
2019	CS-01	74	14	5	1	1	1	3	93	2	145
2019	CS-02	67	17	6	3	2	1	3	88	5	359
2019	CS-03	67	17	7	3	4	0	1	86	6	276
2019	CS-04	65	16	12	1	5	0	1	81	7	135
2019	CS-05	67	15	9	0	6	0	3	84	6	33
2018	CS	60	20	9	5	3	0	2	83	8	874
2018	CS-01	71	16	6	4	1	0	2	89	5	156
2018	CS-02	58	22	10	4	3	1	2	83	7	342
2018	CS-03	58	21	10	8	3	0	2	80	10	239
2018	CS-04	56	21	13	5	2	0	3	79	8	95
2018	CS-05	52	24	0	14	10	0	0	76	24	21
2017	CS	69	14	7	5	2	1	3	86	7	955
2017	CS-01	79	10	3	1	3	1	3	93	3	159
2017	CS-02	65	15	9	5	3	1	3	83	8	418
2017	CS-03	72	14	4	6	1	0	3	88	7	249
2017	CS-04	62	16	9	9	4	0	0	78	13	92
2017	CS-05	69	19	8	4	0	0	0	88	4	26

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	61	13	4	1	1	0	18	91	3	969
2019	CS-01	62	7	1	0	0	1	29	98	0	145
2019	CS-02	64	8	2	1	0	1	25	97	1	358
2019	CS-03	63	14	6	3	3	0	12	87	6	278
2019	CS-04	50	32	8	3	4	0	3	84	7	132
2019	CS-05	66	14	17	0	0	0	3	82	0	35
2018	CS	52	13	6	2	2	1	25	87	4	872
2018	CS-01	59	3	1	0	1	1	35	97	1	155
2018	CS-02	54	6	3	1	0	1	34	93	2	340
2018	CS-03	49	19	9	3	3	0	17	82	8	240
2018	CS-04	33	36	17	2	3	0	8	76	6	96
2018	CS-05	52	24	14	5	5	0	0	76	10	21
2017	CS	58	13	4	2	1	1	21	91	4	954
2017	CS-01	66	3	1	0	1	1	29	97	1	159
2017	CS-02	60	6	2	1	0	1	30	94	2	417
2017	CS-03	59	19	5	3	3	0	11	88	7	248
2017	CS-04	40	39	12	4	3	0	2	80	8	93
2017	CS-05	46	31	20	4	0	0	0	77	4	26

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	74	12	3	1	2	1	6	93	3	972
2019	CS-01	70	16	2	1	2	1	8	94	4	146
2019	CS-02	75	11	3	0	1	1	9	95	2	358
2019	CS-03	73	13	4	2	2	0	6	91	5	279
2019	CS-04	76	12	5	2	2	1	2	91	4	133
2019	CS-05	91	3	3	3	0	0	0	94	3	35
2018	CS	69	16	4	2	1	1	8	93	3	870
2018	CS-01	70	18	1	1	1	1	8	96	2	156
2018	CS-02	66	15	4	1	1	1	10	92	3	338
2018	CS-03	68	18	4	2	2	1	5	91	4	238
2018	CS-04	71	15	6	2	0	0	6	91	2	96
2018	CS-05	86	10	0	5	0	0	0	95	5	21
2017	CS	72	14	4	1	1	1	7	94	2	944
2017	CS-01	76	12	1	1	1	2	8	97	1	155
2017	CS-02	71	14	3	1	0	1	10	95	1	412
2017	CS-03	73	14	3	2	2	1	5	92	4	249
2017	CS-04	70	13	10	2	2	0	3	85	4	92
2017	CS-05	68	16	8	4	0	0	4	87	4	25

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	70	16	6	2	3	1	2	89	5	977
2019	CS-01	57	19	8	5	5	1	3	80	12	146
2019	CS-02	68	17	5	3	3	1	4	89	6	360
2019	CS-03	75	15	6	1	2	0	1	91	3	280
2019	CS-04	74	15	7	1	2	0	1	90	3	135
2019	CS-05	91	6	3	0	0	0	0	97	0	35
2018	CS	64	18	7	5	3	1	3	84	8	878
2018	CS-01	56	17	9	11	3	1	3	76	15	157
2018	CS-02	58	21	8	4	3	1	5	84	8	343
2018	CS-03	66	18	6	4	3	0	2	86	7	240
2018	CS-04	81	9	4	2	1	1	1	93	3	96
2018	CS-05	100	0	0	0	0	0	0	100	0	21
2017	CS	63	20	7	4	2	0	4	86	7	955
2017	CS-01	48	23	11	7	6	1	4	74	14	159
2017	CS-02	63	20	7	3	1	0	5	88	5	418
2017	CS-03	64	21	6	4	2	0	2	88	6	248
2017	CS-04	74	17	4	2	1	0	1	92	3	93
2017	CS-05	88	0	0	4	4	0	4	92	8	26

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	54	27	12	2	3	0	2	83	5	973
2019	CS-01	52	25	12	4	3	1	3	80	7	146
2019	CS-02	48	31	12	3	2	1	3	82	5	358
2019	CS-03	54	25	14	1	4	0	1	80	5	278
2019	CS-04	67	24	7	0	1	0	0	91	1	135
2019	CS-05	66	26	9	0	0	0	0	91	0	35
2018	CS	45	28	16	6	2	0	3	76	8	875
2018	CS-01	47	26	16	5	2	0	4	76	7	157
2018	CS-02	40	32	15	7	3	1	4	75	10	342
2018	CS-03	48	28	15	5	2	0	2	77	8	239
2018	CS-04	51	26	19	2	1	0	1	78	3	96
2018	CS-05	67	24	10	0	0	0	0	90	0	21
2017	CS	51	27	13	5	2	0	2	79	7	955
2017	CS-01	51	28	14	3	2	1	2	81	4	159
2017	CS-02	46	28	14	6	3	0	3	77	9	418
2017	CS-03	57	24	12	5	2	0	1	82	6	248
2017	CS-04	49	30	15	3	1	0	1	80	4	93
2017	CS-05	65	15	12	4	0	0	4	84	4	26

Question 75. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	19	38	32	8	3	0	0	57	12	976
2019	CS-01	25	44	23	5	2	1	0	70	7	144
2019	CS-02	22	38	30	6	3	0	1	61	9	360
2019	CS-03	15	38	34	10	3	0	0	53	13	281
2019	CS-04	13	33	36	15	4	0	0	46	19	135
2019	CS-05	11	23	43	17	6	0	0	34	23	35
2018	CS	17	33	36	11	3	0	0	50	14	878
2018	CS-01	19	41	31	7	2	0	1	60	9	157
2018	CS-02	20	35	33	9	2	1	0	55	11	343
2018	CS-03	15	33	36	12	4	0	0	48	16	239
2018	CS-04	8	20	53	19	1	0	0	28	20	97
2018	CS-05	14	33	24	24	5	0	0	48	29	21
2017	CS	14	35	36	11	4	0	0	49	15	959
2017	CS-01	17	44	28	7	2	1	1	62	10	160
2017	CS-02	16	36	33	10	4	0	0	52	14	419
2017	CS-03	8	36	42	10	4	0	0	44	14	250
2017	CS-04	12	16	44	21	6	0	0	28	28	93
2017	CS-05	8	7	46	27	12	0	0	15	39	26

Question 76. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	7	16	36	28	13	0	0	42	22	970
2019	CS-01	5	10	32	30	21	1	0	51	16	146
2019	CS-02	5	15	34	29	16	0	1	45	20	356
2019	CS-03	6	18	41	28	8	0	0	35	24	280
2019	CS-04	9	16	36	27	12	0	0	39	25	134
2019	CS-05	18	24	27	27	3	0	0	30	42	33
2018	CS	6	17	41	26	10	0	0	36	23	866
2018	CS-01	3	13	35	32	16	0	1	48	17	152
2018	CS-02	4	15	39	30	11	0	0	41	19	337
2018	CS-03	8	18	45	22	8	0	0	30	26	239
2018	CS-04	8	22	44	21	4	0	1	25	31	96
2018	CS-05	10	29	43	14	5	0	0	19	38	21
2017	CS	6	15	39	27	13	0	1	40	21	954
2017	CS-01	3	14	33	29	21	0	1	50	17	159
2017	CS-02	7	13	37	29	13	0	0	43	20	417
2017	CS-03	5	14	43	26	10	0	1	37	20	249
2017	CS-04	10	28	44	15	3	0	0	18	38	93
2017	CS-05	15	15	46	19	4	0	0	23	31	26

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	42	40	10	3	2	3	0	85	5	976
2019	CS-01	33	45	10	4	2	5	1	83	7	146
2019	CS-02	39	42	11	4	2	3	0	83	6	361
2019	CS-03	46	37	11	2	3	2	0	84	4	280
2019	CS-04	42	46	8	2	0	2	0	90	2	133
2019	CS-05	60	26	9	6	0	0	0	86	6	35
2018	CS	39	41	14	2	2	2	0	82	4	872
2018	CS-01	39	40	14	1	1	3	1	83	3	157
2018	CS-02	33	43	16	2	3	2	0	78	5	339
2018	CS-03	40	40	14	4	1	2	0	81	5	240
2018	CS-04	47	42	9	1	0	1	0	89	1	96
2018	CS-05	67	24	5	5	0	0	0	90	5	21
2017	CS	40	43	10	3	1	3	0	85	4	955
2017	CS-01	38	43	12	2	1	3	1	85	3	159
2017	CS-02	37	39	14	4	2	3	0	79	6	417
2017	CS-03	40	50	6	2	0	3	0	92	2	250
2017	CS-04	47	42	5	2	2	1	0	90	4	93
2017	CS-05	80	20	0	0	0	0	0	100	0	25

Question 78. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	33	39	13	9	4	2	0	74	12	977
2019	CS-01	35	41	12	6	2	3	1	79	9	146
2019	CS-02	35	38	13	9	3	2	0	74	12	360
2019	CS-03	31	39	14	8	6	1	0	71	14	280
2019	CS-04	32	42	13	11	1	1	0	75	12	135
2019	CS-05	37	40	17	6	0	0	0	77	6	35
2018	CS	30	39	18	7	4	2	0	70	12	878
2018	CS-01	33	39	17	6	2	3	1	75	8	158
2018	CS-02	29	40	18	6	5	1	1	70	12	341
2018	CS-03	29	38	17	9	5	2	0	69	14	241
2018	CS-04	27	39	21	9	3	1	0	67	13	97
2018	CS-05	38	33	19	10	0	0	0	71	10	21
2017	CS	24	44	18	7	5	2	0	69	13	959
2017	CS-01	25	49	18	6	2	1	0	74	8	160
2017	CS-02	22	41	19	8	7	3	0	65	16	419
2017	CS-03	24	44	16	7	5	4	0	71	12	250
2017	CS-04	23	42	23	9	4	0	0	65	13	93
2017	CS-05	35	46	15	0	4	0	0	81	4	26

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	19	81	977
2019	CS-01	14	86	145
2019	CS-02	24	76	361
2019	CS-03	22	78	280
2019	CS-04	13	87	135
2019	CS-05	9	91	35
2017	CS	18	82	957
2017	CS-01	14	86	160
2017	CS-02	19	81	417
2017	CS-03	18	82	250
2017	CS-04	16	84	93
2017	CS-05	23	77	26
2014	CS	18	82	1094
2014	CS-01	14	86	200
2014	CS-02	21	79	481
2014	CS-03	19	81	278
2014	CS-04	14	86	93

Question 80. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	87	13	188
2019	CS-01	80	20	20
2019	CS-02	87	13	85
2019	CS-03	90	10	61
2017	CS	78	22	169
2017	CS-01	74	26	23
2017	CS-02	76	24	80
2017	CS-03	80	20	44
2017	CS-04	87	13	15
2014	CS	81	19	198
2014	CS-01	75	25	28
2014	CS-02	80	20	102
2014	CS-03	87	13	52
2014	CS-04	76	24	13

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	58	27	4	6	4	1	86	10	160
2019	CS-01	75	25	0	0	0	0	100	0	16
2019	CS-02	61	23	3	7	7	0	84	14	74
2019	CS-03	49	34	8	8	0	2	85	8	53
2017	CS	59	27	2	8	4	0	86	12	132
2017	CS-01	65	35	0	0	0	0	100	0	17
2017	CS-02	52	28	3	8	8	0	80	16	61
2017	CS-03	63	23	3	11	0	0	86	11	35
2017	CS-04	69	23	0	8	0	0	92	8	13
2014	CS	54	30	4	7	2	1	86	10	161
2014	CS-01	67	24	0	10	0	0	90	10	21
2014	CS-02	55	30	4	5	5	1	86	10	82
2014	CS-03	47	33	7	11	0	2	82	11	45
2014	CS-04	60	30	0	10	0	0	90	10	10

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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	30	33	18	9	7	2	0	31	69	976
2019	CS-01	33	29	20	5	10	3	1	34	66	146
2019	CS-02	34	33	16	8	5	3	1	36	64	361
2019	CS-03	28	35	17	9	8	2	0	29	71	281
2019	CS-04	23	28	24	14	11	1	0	23	77	132
2019	CS-05	23	43	14	14	6	0	0	23	77	35
2018	CS	39	25	17	8	9	2	1	40	60	879
2018	CS-01	37	22	16	9	13	2	2	39	61	158
2018	CS-02	43	23	15	8	7	3	1	45	55	343
2018	CS-03	37	29	19	5	8	1	1	37	63	240
2018	CS-04	34	23	19	14	9	0	1	34	66	97
2018	CS-05	25	45	20	5	5	0	0	25	75	20
2017	CS	41	23	17	6	8	5	1	43	57	958
2017	CS-01	40	19	16	8	12	4	1	41	59	160
2017	CS-02	42	25	16	5	7	5	1	44	56	419
2017	CS-03	39	22	20	5	8	6	0	42	58	250
2017	CS-04	38	22	18	13	4	2	2	40	60	92
2017	CS-05	46	19	16	8	7	4	0	48	52	26

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	51	49	654
2019	CS-01	53	47	93
2019	CS-02	46	54	223
2019	CS-03	51	49	195
2019	CS-04	56	44	101
2019	CS-05	59	41	27

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 84. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CS	47	53	645
2019	CS-01	49	51	93
2019	CS-02	56	44	223
2019	CS-03	42	58	192
2019	CS-04	34	66	100
2019	CS-05	44	56	27
2018	CS	37	63	505
2018	CS-01	40	60	93
2018	CS-02	37	63	179
2018	CS-03	40	60	145
2018	CS-04	24	76	62
2018	CS-05	60	40	15

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	11	24	17	15	21	2	10	40	41	645
2019	CS-01	18	28	18	12	15	2	6	51	29	93
2019	CS-02	12	27	15	14	18	3	11	45	38	223
2019	CS-03	11	21	18	17	22	2	10	36	44	193
2019	CS-04	6	22	18	14	30	1	10	31	49	101
2019	CS-05	11	11	30	22	22	0	4	23	46	27
2018	CS	10	21	21	17	22	2	8	34	43	508
2018	CS-01	15	23	23	18	13	1	8	41	34	93
2018	CS-02	11	20	22	17	21	1	9	34	42	180
2018	CS-03	8	22	18	17	24	2	9	33	46	146
2018	CS-04	2	16	25	16	35	5	2	19	54	63
2018	CS-05	20	27	20	7	13	0	13	54	23	15
2017	CS	11	21	16	16	23	3	10	36	45	514
2017	CS-01	12	23	17	14	19	3	11	42	39	90
2017	CS-02	8	20	19	17	23	4	9	32	46	217
2017	CS-03	12	18	15	18	22	1	13	35	47	137
2017	CS-04	11	28	11	9	30	2	8	44	44	53
2017	CS-05	23	8	8	24	30	0	8	33	59	13

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	7	18	14	17	33	2	9	28	56	645
2019	CS-01	6	27	14	14	28	2	9	37	47	93
2019	CS-02	9	21	13	12	31	4	9	35	50	223
2019	CS-03	7	14	15	20	32	2	10	24	59	193
2019	CS-04	3	15	11	25	39	1	7	19	69	101
2019	CS-05	4	7	26	11	44	0	7	12	60	27
2018	CS	4	14	17	19	36	3	7	20	61	509
2018	CS-01	6	13	18	25	27	4	6	22	58	93
2018	CS-02	6	15	16	18	38	2	7	22	60	181
2018	CS-03	2	14	16	19	36	3	10	19	63	146
2018	CS-04	2	13	16	14	52	2	2	15	69	63
2018	CS-05	7	20	13	27	27	0	7	29	57	15
2017	CS	4	11	12	14	47	1	10	18	69	514
2017	CS-01	7	16	11	12	44	0	10	25	63	90
2017	CS-02	4	11	11	15	46	2	12	16	71	217
2017	CS-03	5	11	16	13	45	1	9	18	64	137
2017	CS-04	0	8	13	19	55	0	6	8	78	53
2017	CS-05	15	0	0	8	77	0	0	15	85	13

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CS	34	19	17	11	13	1	5	57	26	968
2019	CS-01	42	17	8	10	11	3	8	67	24	144
2019	CS-02	35	17	20	10	12	1	5	56	23	362
2019	CS-03	28	24	15	13	16	1	4	54	30	279
2019	CS-04	25	21	22	13	13	0	7	49	28	134
2019	CS-05	57	6	23	3	11	0	0	63	14	35
2018	CS	33	18	16	11	13	1	7	56	26	878
2018	CS-01	43	18	10	8	10	1	10	68	20	157
2018	CS-02	32	17	18	12	13	2	7	53	27	342
2018	CS-03	30	23	17	10	13	0	6	56	25	241
2018	CS-04	27	15	21	13	18	0	6	45	33	97
2018	CS-05	67	5	10	10	5	0	5	75	15	21

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Date modified:: 2019-03-01

2019 Public Service Employee Survey Results for Employment and Social Development Canada by Question 94. Please indicate your occupational group and level. Occupational group and level - CS

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Question 22. In my work unit, individuals behave in a respectful manner.

Question 23. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I can count on my immediate supervisor to keep his or her promises.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 30. My immediate supervisor seems to care about me as a person.

Question 31. I am satisfied with the quality of supervision I receive.

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Question 35. I have confidence in the senior management of my department or agency.

Question 36. Senior management in my department or agency makes effective and timely decisions.

Question 37. Essential information flows effectively from senior management to staff.

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Question 40. I feel that change is managed well in my department or agency.

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 44. My department or agency does a good job of supporting employee career development.

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 49. My department or agency implements activities and practices that support a diverse workplace.

Question 50. Overall, my department or agency treats me with respect.

Question 51. I would recommend my department or agency as a great place to work.

Question 52. I am satisfied with my department or agency.

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Question 55. Please indicate your reason for leaving.

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Harassment